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Cat. No.
43-959
OWNER’S MANUAL
Please read before using this equipment.
Caller ID System 350
with Memory Dial
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FEATURES
Your Radio Shack Caller ID System 350 offers the latest in
telephone technology. The system displays the current date
and time, and call information as provided by your local phone
company.
The system has these features:
Caller ID Memory—
stores and displays up to 99 incoming
phone numbers, or up to about 50 incoming names and phone
numbers (actual capacity depends on information sent).
VIP Call List with Distinctive Ring—
lets you store the
phone numbers and names of up to 20 important callers and
set the system to ring with a distinctive tone when those call-
ers call.
Caller ID Memory Dial—
lets you select a stored phone num-
ber from Caller ID memory, then dial it with the touch of a but-
ton.
Review Scrolling—
lets you easily scroll through all call
records in Caller ID memory.
Large Liquid Crystal Display—
displays three full lines of in-
formation, including the time and call information.
Trilingual Operation
—lets you set the system to display
messages in English, French, or Spanish.
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Notes:
• Your system requires four AAA batteries (not supplied) to
protect its memory.
• If you subscribe to your phone company’s message wait-
ing service, you must connect an optional AC adapter
(not supplied) to the system to power the message wait-
ing function.
Important Information
• To use the System’s Caller ID and message waiting fea-
tures, you must be in an area where Caller ID and mes-
sage waiting service is available and you must subscribe
to those services.
• Where Caller ID is offered, one or more of the following
options are generally available:
–
–
–
Caller’s number only
Caller’s name only
Caller’s name and number
For your System 350’s Caller ID memory dial feature to
operate, you must receive either the caller’s number only
or the caller’s name and number.
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READ THIS BEFORE INSTALLATION
We have designed your system to conform to federal regula-
tions, and you can connect it to most telephone lines. Howev-
er, each device that you connect to phone line draws power
from the phone line. We refer to this power draw as the de-
vice’s ringer equivalence number, or REN. The REN is shown
on the bottom of your system.
This telephone has been tested and found to comply with all
applicable UL and FCC standards.
FCC STATEMENT
This system complies with Part 68 of FCC Rules. You must,
upon request, provide the FCC Registration Number and the
REN to your phone company. These numbers are located on
the bottom of your system.
Note:
You must not connect your system to any of the follow-
ing:
• Coin-operated systems
• Party-line systems
• Most electronic key telephone systems
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CONTENTS
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting an Optional AC Adapter . . . . . . . . . . . . . 10
Resetting the System . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connecting to a Single Phone Line . . . . . . . . . . . . . . 12
Connecting to a Two-Line Phone . . . . . . . . . . . . . . . . 13
Connecting to an Answering Machine . . . . . . . . . . . . 14
Setting the Language . . . . . . . . . . . . . . . . . . . . . . . . . 15
Adjusting the Display Contrast . . . . . . . . . . . . . . . . . . 16
Storing Your Local Area Code . . . . . . . . . . . . . . . . . . 16
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Receiving and Storing Calls . . . . . . . . . . . . . . . . . . . . 17
New Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Messages Waiting . . . . . . . . . . . . . . . . . . . . . . . . 18
Repeat Messages . . . . . . . . . . . . . . . . . . . . . . . . 18
Long Distance Calls . . . . . . . . . . . . . . . . . . . . . . 18
Forwarded Calls . . . . . . . . . . . . . . . . . . . . . . . . . 19
Out of Area Calls . . . . . . . . . . . . . . . . . . . . . . . . 19
Private Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Name- or Number-Only Calls . . . . . . . . . . . . . . . 20
Line Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Call Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Reviewing Call Records . . . . . . . . . . . . . . . . . . . 21
Dialing Numbers in Call Records . . . . . . . . . . . . 22
Deleting Call Records . . . . . . . . . . . . . . . . . . . . . 23
VIP Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Storing Call Records in the VIP Call List . . . . . . . 24
Reviewing and Deleting VIP Call Records . . . . . 25
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Dialing from the VIP Call List . . . . . . . . . . . . . . . 26
Turning On/Off the VIP Call Special Tone . . . . . 26
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 27
The FCC Wants You to Know . . . . . . . . . . . . . . . . . . . . 29
Lightning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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PREPARATION
INSTALLING BATTERIES
Your system uses four AAA batteries for power. For the long-
est operation and best performance, we recommend you use
alkaline batteries (Radio Shack Cat. No. 23-555).
The batteries protect the system’s memory during power fail-
ures. If you do not connect an AC adapter, the batteries also
power all system functions except message waiting (see
“Connecting an Optional AC Adapter”).
Cautions:
• Use only fresh batteries of the recommended size and
type.
• When you replace the batteries, have fresh batteries on
hand before you begin. You must install fresh batteries
within 2 minutes after removing the old batteries. Other-
wise, you might lose the information stored in the sys-
tem.
• When you replace the batteries, do not press any but-
tons on the system after you remove the old batteries.
Doing so might erase all stored information from the sys-
tem.
• Never leave dead or weak batteries in the system.
• Dispose of old batteries promptly; do not bury or burn
them.
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1. Unplug the system from the telephone line.
2. Use a Phillips screwdriver to loosen the screw in the bat-
tery compartment cover on the bottom of the system,
and remove the cover.
3. Insert fresh batteries into the compartment as indicated
by the polarity symbols (+ and –) marked inside the com-
partment.
4. Replace the cover and secure it with the screw.
Notes:
• The system automatically tests the batteries when it
receives each new call.
• When
appears on the display or the display dims,
replace the batteries.
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CONNECTING AN OPTIONAL
AC ADAPTER
If you subscribe to a message waiting service, you need an
AC adapter (such as Cat. No. 273-1455, not supplied) to pow-
er the system.
Note:
You must also keep fresh batteries in the system to pro-
tect the information stored in memory during power failures.
Cautions:
• You must use an AC adapter that supplies 9 volts DC
and at least 50 milliamps. Its center tip must be set to
negative, and its plug must correctly fit the system’s DC
9V jack. The recommended adapter meets these specifi-
cations. Using an adapter that does not meet these
specifications could damage the system or the adapter.
• Always connect the AC adapter to the system before you
plug it into the AC outlet, and unplug the adapter from
the AC outlet before you unplug it from the system.
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Follow these steps to connect an AC adapter.
1. Insert the AC adapter’s barrel plug into the DC 9V jack on
the back of the system.
2. Plug the other end of the AC adapter into a standard AC
outlet.
RESETTING THE SYSTEM
Before you use the system the
first time or to reset the sys-
tem’s clock any time, use a
pointed object, such as
a
straightened paper clip, to
press RESET on the back of the
system. 12-00and Aappear.
Note: If the system does not work after you reset it, remove
the batteries, disconnect the system from the phone line and
the AC outlet, replace the batteries with fresh ones (if neces-
sary), then reconnect it and try resetting it again.
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CONNECTING TO A SINGLE
PHONE LINE
The system connects to the phone line and your phone using
two modular phone-line connectors. If your phone does not
have this type of connector, you can get the necessary adapt-
ers at your local Radio Shack store. Or you can have the
phone company update your phone wiring.
Note:
The phone company can charge you to update phone
wiring. The USOC number of the jack to be installed is RJ11C
(for a single-line phone) or RJ14C (for a two-line phone).
Follow these steps to connect the system to the phone line.
1. Unplug the existing telephone’s modular cord from the
modular phone jack and plug this cord into the system’s
PHONE jack.
2. Plug the supplied modular cord into the system’s TEL.
LINE jack.
3. Plug the other end of the cord into the modular phone
jack.
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CONNECTING TO A TWO-LINE PHONE
To record information about calls received on a two-line
phone, you can connect two systems using a triplex adapter
(Cat. No. 279-402). Each system only records information
about calls received on the line to which it is connected.
Follow these steps to connect two systems to a two-line
phone.
1. Unplug the existing telephone’s modular cord from the
modular jack and plug it into L1 + L2 on the triplex
adapter.
2. Plug the triplex adapter into the modular jack.
3. Plug one end of the supplied modular cord into the TEL.
LINE jack on one of the systems.
4. Plug the other end of the modular cord into either L1 or
L2 on the triplex adapter.
5. Repeat Steps 3 and 4 to connect another system to the
remaining open jack (L1 or L2) on the triplex adapter.
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CONNECTING TO AN ANSWERING
MACHINE
1. Unplug the answering machine’s modular cord from the
modular jack and plug this cord into the system’s TEL.
LINE jack.
2. Plug one end of the supplied modular cord into the sys-
tem’s PHONE jack, then plug the other end of the cord
into the answering machine’s modular jack.
3. Set the answering machine to answer calls after at least
two rings.
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SETTING THE LANGUAGE
You can set the system to display messages in English,
French, or Spanish.
1. Repeatedly press MODE until the system displays
CALLER ID MODE.
2. Press either REVIEW button. The system displays the
total number of stored calls.
3. Refer to the following table to select the language
To Select:
English
Press and hold for 6 seconds:
Both REVIEW buttons.
REVIEW
French
REVIEW
Spanish
Note:
If the system is set to a language other than English, the
first time you do Step 3 the language changes to English. Sim-
ply do Step 3 again to select the language you want to use.
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ADJUSTING THE DISPLAY CONTRAST
1. Repeatedly press MODE until the system displays
CALLER ID MODE.
2. Press either REVIEW button. The system displays the
total number of stored calls.
3. Press and hold READ for about 6 seconds. The system
displays CONTRAST : XX.
4. Press REVIEW
to increase contrast (up to 15) or
REVIEW to decrease it (down to 00).
5. Press READ to confirm the setting.
STORING YOUR LOCAL AREA CODE
To correctly redial local calls, you need to store your local area
code in the system. Follow these steps to store the area code.
1. Repeatedly press MODE until the system displays
(AREA CODE):___.
2. Press REVIEW
to increase or
REVIEW to decrease
the first digit.
3. Press READ to confirm the selected digit, the next digit
flashes.
4. Repeat Steps 2-3 to set the next digits.
5. Press MODE to save the area code.
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OPERATION
RECEIVING AND STORING CALLS
The system displays the current time and date sent by the
telephone company as it receives its first caller ID record. The
system also automatically displays all received caller ID infor-
mation for every incoming call, including the call’s time and
date. As it receives calls, it stores the information in the sys-
tem’s memory for later recall, numbered with the newest
records first. When the system’s memory becomes full, old
messages are deleted to make room for new messages.
New Calls
If the system has received a call since the last time it was re-
viewed (see “Reviewing Call Information”),
and the call in-
formation appear on display. The message indicator also
blinks.
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Messages Waiting
If you have a voice-mail message waiting (if you subscribe to
the telephone company’s message waiting service), MES-
SAGE lights steadily until you retrieve the message.
Repeat Messages
If you have received calls from the same phone number more
than one time,
appears to show the number of repeat calls
(to a maximum of 99).
Long Distance Calls
The system displays L-D-Cwith each long distance call.
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Forwarded Calls
The system displays Call Fdinstead of the phone number
if the call was forwarded to you from a number set to forward
all calls (using the phone company’s call forwarding service).
It displays Call Fd BUSYif the call was forwarded by the
phone company’s busy call forward service.
To see the telephone number of the original caller, press
READ.
Out of Area Calls
The system displays –OUT OF AREA–when:
• The call originates from an area or long-distance carrier
that does not support Caller ID.
• The call is an operator-assisted call.
• The call is from a cellular phone.
• The call was made using a calling card.
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Note: This list might not include all instances that cause –OUT
OF AREA–to appear, and some instances included in the list
might provide a Caller ID record in some areas.
Private Calls
In some areas, callers have the option of blocking their Caller
ID information. When a caller has blocked Caller ID, the sys-
tem displays –PRIVATE CALL–instead of their call infor-
mation when they call.
Name- or Number-Only Calls
If the Caller ID information provided includes only the name or
only the number, the system displays dashes instead of the
missing information.
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Line Error
If there is an error in the Caller ID information transmission,
LINE ERRORappears on the display.
Note: Minor electrical disturbances can affect the caller ID in-
formation. Occasional errors are normal. If the system fre-
quently displays LINE ERROR, contact your local telephone
company or Radio Shack store for assistance.
CALL RECORDS
Reviewing Call Records
You can review call information for up to 99 caller ID messag-
es that have telephone number only or about 50 caller ID mes-
sages that have both the name and telephone number ( actual
capacity depends on information sent).
To see how many calls are stored, press
VIEW
when the system displays the time. The system dis-
plays the number of stored call records.
REVIEW or RE-
Note: If the display does not show the time, repeatedly press
MODE until the system displays CALLER ID MODE before
you press
REVIEW or REVIEW
.
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To view individual call records, press
REVIEW to step back
through the calls or REVIEW
to step forward through them.
Notes:
• If no call information is stored, the system displays NO
CALLwhen you press
REVIEW or REVIEW
.
• If you do not press a button within 30 seconds, the sys-
tem automatically returns to the time display.
• If a stored phone number is more than 12 characters, or
a stored name is more than 15 characters, press READ
to see the rest of the phone number/name.
Dialing Numbers in Call Records
Follow these steps to dial a number stored in a call record.
1. Lift your telephone’s handset.
2. Recall the Caller ID record that has the phone number
you want to dial (see “Reviewing Call Records”).
3. Press DIAL/REDIAL. The system dials the number.
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Notes:
•
The system does not dial a number if the Caller ID
record is name only.
•
If the call’s area code matches the area code you
stored in the system, the system does not dial the
area code.
Deleting Call Records
You can select and delete individual call records, or all call
records stored in the system.
Note: When the system’s memory is full, it automatically de-
letes the oldest call record as a new call comes in.
Follow these steps to select and delete a single call record.
1. Recall the Caller ID record you want to delete (see
“Reviewing Call Records”).
2. Press DELETE twice. The system deletes that record and
automatically renumbers the remaining call records.
After 30 seconds, the time reappears.
Note: If you do not press DELETE twice within 30 sec-
onds, the system automatically returns to the current
time display. Simply repeat this procedure.
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Follow these steps to delete all call records.
1. Press either
REVIEW or REVIEW
when the system
displays the time. The system displays the number of
stored calls.
2. Press and hold DELETE until the system displays NO
CALL. All records are deleted.
VIP CALL LIST
Your system lets you save up to 20 phone numbers in its VIP
call list. Whenever someone calls from one of those 20 num-
bers, your system sounds a special ring to alert you.
Storing Call Records in the VIP Call List
Note: The number you store in the VIP call list must be in a
Caller ID record. If necessary, call the person you want to add
and ask them to call you back so you can store the record.
1. Recall the Caller ID record that has the phone number
you want to dial (see “Reviewing Call Records”).
2. Press VIP INDEX twice to store the displayed call record
in the VIP call list. After 30 seconds, the current time
appears on the display.
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Notes:
• If you try to place more than 20 call records in the VIP
call list, the system displays MEMORY FULL.
• If you do not press a button within 30 seconds, the sys-
tem automatically returns to the current time display.
Repeat this procedure.
Reviewing and Deleting VIP Call Records
Follow these steps to review VIP call records.
1. Repeatedly press MODE until the system displays VIP
CALL MODE.
Note: If there are no call records stored in the VIP call
list, the system displays NO VIP CALL.
2. Press either
REVIEW or REVIEW . The system dis-
plays the number of stored VIP calls.
Note: To delete all entries from the VIP call list, while the
system displays the number of VIP records, press and
hold DELETE until the system displays NO VIP CALL.
3. Repeatedly press either
REVIEW or REVIEW . The
system displays the VIP call records stored in the VIP
call list.
Note: To delete an individual entry from the list, while the
system displays the entry, press DELETE twice within 1
second.
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Notes:
• If you do not press a button within 30 seconds, the sys-
tem automatically returns to the current time display.
• If a phone number has more than 12 characters or a
name has more than 15 characters, press READ to see
the rest of the phone number/name.
Dialing from the VIP Call List
1. Lift your telephone’s handset.
2. Select a VIP call record in the VIP call list, then press
DIAL/REDIAL. The system dials the number.
Turning On/Off the VIP Call Special Tone
1. Repeatedly press MODE until the system displays either
VIP CALL ONor VIP CALL OFF.
2. Press READ to switch between the two options.
Note: When you select VIP CALL ON, the system rings
with a special tone.
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CARE AND MAINTENANCE
Your Radio Shack Caller ID System 350 is an example of su-
perior design and craftsmanship. The following suggestions
will help you care for your system so your can enjoy it for
years.
Keep the system dry. If it gets wet, wipe it dry
imediately. Liquids can contain minerals that
corrode the electronic circuits.
Use and store the system only in normal tem-
perature environments. Temperature ex-
tremes can shorten the life of electronic
devices, damage batteries, and distort or melt
plastic parts.
Handle the system gently and carefully. Drop-
ping it can damage circuit boards and cases
and cause the system to work improperly.
Use only fresh batteries of the required size
and type. Always remove old or weak batter-
ies. They can leak chemicals which can de-
stroy electronic circuits.
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Keep the system away from dust and dirt,
which can cause premature wear of parts.
Wipe the system with a damp cloth occasion-
ally to keep it looking new. Do not use harsh
chemicals, cleaning solvents, or strong deter-
gents to clean your system.
CLEANER
Modifying or tampering with the system’s internal components
can cause a malfunction and might invalidate its warranty. If
your system is not performing as it should, take it to your local
Radio Shack store for assistance. If the trouble is affecting the
phone lines, the phone company might ask you to disconnect
your system until you have resolved the problem.
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THE FCC WANTS YOU TO KNOW
In the unlikely event that your system causes problems on the
phone line, the phone company can temporarily disconnect
your service. If this happens, the phone company attempts to
notify you as soon as possible and advises you of your right
file a complaint with the FCC.
Also, the phone company can make changes to its lines,
equipment, operations, or procedures that could affect the op-
eration of the system. The phone company notifies you of
these changes in advance, so you can take the necessary
steps to prevent interruption of you phone service.
LIGHTNING
Your system has built-in protection circuits to reduce the risk
of damage from surges in phone line or power line current.
These protection circuits meet or exceed FCC requirements.
However, lightning striking the phone line can damage your
system.
Lightning damage is not common. However, if you live in an
area that has severe electrical storms, we suggest that you
unplug your system during storms to reduce the possibility of
damage.
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NOTES
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RADIO SHACK LIMITED WARRANTY
This telephone product is warranted against manufacturing defects in
material and workmanship for one (1) year from the date of purchase
from Radio Shack company owned stores and authorized Radio Shack
franchisees and dealers. Within this period bring your Radio Shack
sales slip as proof-of-purchase date to any Radio Shack store.
This warranty does not cover damage or failure caused by or attribut-
able to Acts of God, abuse, misuse, improper or abnormal usage, faulty
installation, improper maintenance, lightning or other incidence of
excess voltage, or any repairs other than those provided by a Radio
Shack Authorized Service Facility, or transportation costs. Radio
Shack is not responsible or liable for indirect, special, or conse-
quential damages arising out of or in connection with the use or
performance of the product or other damages with respect to loss
of property, loss of revenue or profit, or costs of removal, installa-
tion or reinstallation.
EXCEPT AS PROVIDED HEREIN, RADIO SHACK MAKES NO
EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES ARE
LIMITED IN DURATION TO THE DURATION OF THE WRITTEN LIM-
ITED WARRANTIES CONTAINED HEREIN. Some states do not allow
the limitation or exclusion of incidental or consequential damages and
some states do not allow limitation or exclusion of implied warranties;
therefore, the aforesaid limitation(s) or exclusion(s) may not apply to
the purchaser. There will be charges rendered for repairs to the product
made after the expiration of the aforesaid one (1) year warranty period.
This warranty gives you specific legal rights and you may also have other rights
which vary from state to state.
We Service What We Sell
9/94
RADIO SHACK
A Division of Tandy Corporation
Fort Worth, Texas 76102
10A5
Printed in Hong Kong
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