Table of Contents
Usage Notice
Precautions............................................................................................................................. 1
Introduction
About LA2250RTPW ............................................................................................................. 2
Touch Screen for LA2250RTPW ........................................................................................... 2
Package Overview ................................................................................................................. 3
Installation
Product Overview ........................................................................................................ 4
Front View.............................................................................................................. 4
Bottom View .......................................................................................................... 4
Attaching the L-Brackets.............................................................................................. 5
Side Mount for Your Monitor ........................................................................................ 6
VESA Mount for Your Monitor ...................................................................................... 8
Connecting the Display (Figure 10.1)........................................................................... 9
(Figure 10.1)...........................................................................................................10
User Controls
Back Panel Controls ...................................................................................................11
How to Use the OSD Menus .......................................................................................12
On-Screen Display Menus ..........................................................................................13
Appendix
Troubleshooting..........................................................................................................14
Warning Signal ...........................................................................................................15
No Signal ...............................................................................................................15
Going to Sleep.......................................................................................................15
Out of Range.........................................................................................................15
Product Dimensions ...................................................................................................16
Compatibility Modes ...................................................................................................17
Touch Screen Driver Installation .................................................................................18
LA2250RTPW Calibration Instruction.....................................................................19
LA2250RTPW Install Instruction ............................................................................21
Technical Support.......................................................................................................22
Usage Notice
!
!
Warning - To prevent the risk of fire or shock hazards, do not expose
this product to rain or moisture.
Warning - Please do not open or disassemble the product as this may
cause electric shock.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit.
Do:
• Turn off the product before cleaning.
• Touch screen surface may be cleaned using a soft clean cloth moistened with mild window
glass commercial cleaners or 50/50 mixture of water and isopropyl alcohol.
• Use a soft cloth moistened with mild detergent to clean the display housing.
• Use only high quality and safety approved AC/DC adapter.
• Disconnect the power plug from AC outlet if the product is not going to be used for an
extended period of time.
Don’t:
• Do not touch the LCD Display screen surface with sharp or hard objects.
• Do not use abrasive cleaners, waxes or solvents for your cleaning.
• Do not operate the product under the following conditions:
- Extremely hot, cold or humid environment.
- Areas susceptible to excessive dust and dirt.
- Near any appliance generating a strong magnetic field.
- In direct sunlight.
1
Introduction
About LA2250RTPW
The LA2250RTPW is a 21.5" flat panel screen with an active matrix, thin-film transistor
(TFT) edge-lit LED liquid crystal display (LCD).
This unit is to be used as commercial and light industrial equipment only.
Features include:
• Direct Analog signal input
• Direct Digital signal input
• Edge-lit LED LCD
• 1920 x 1080 resolution
• 21.5" viewable display area - 16:9 aspect ratio
• 31.47 ~ 82.3 KHz horizontal scan
• 56 ~ 75 Hz high refresh rate
• 0.24825mm x 0.24825mm pixel pitch
• Auto adjustment function
• Multilingual OSD user control
• 100 mm VESA mount
• Touch screen with USB controller
Touch Screen for LA2250RTPW
• Projected Capactive touch screen for finger input only
• Number of Touch Points: 10
• Surface: Glare treatment
• Interface: USB controller
• Hardness of surface: ≥7H
• Transmittance: 90±5%
• HID: Windows® 7/8
• Driver: VISTA, XP, 2000, CE, XP Embedded,
®
Linux kernel 2.6.x (32 bit & 64 bit), Apple Mac OS
2
Package Overview
LCD Display
Power Cord
DVI-D Cable
Landing Strip
VGA Signal Cable
DC Power Supply
USB Cable ( A to B )
Side Brackets
Bracket Screws
(Quantity 4)
3
Installation
Product Overview
• Front View
• Bottom View
DC IN
USB
DVI
RJ Type
VGA
4
Attaching the L-Brackets
Depending on your mounting scheme, you may use the L-brackets to mount your displays
onto your wall or device.
Find a suitable location for attaching L-brackets.
A. The left and right sides
B. The top and bottom
Bracket
Bracket
OR
Bracket
Bracket
Note:
You will need a screwdriver to attach the L-brackets.
Your kiosk touch monitor includes two L-brackets and four screws (M4x8).
This equipment is intended to be mounted in accordance with the proper hardware and the
installation instructions supplied with the product. Use of mounting brackets or screws other
than those specified in the installation instructions may cause a hazard.
5
Side Mount For Your Monitor
This monitor can be mounted to a wooden or concrete wall with 4 screws and a pair brackets
on the opposite sides (see page 5)
OR
230.0 mm
1.6 mm
6
Customer -Supplied Panel Material Recommendations
1. Wooden wall: Ø4.5mm thru holes for M4 screws w/nuts, or no thru holes, screws for wood
4mm.
2. Sheet metal: concealed head threaded studs M4 w/nuts.
RECOMMENDED CUSTOMER PANEL CUT-OUT
531.4 mm
518.4
mm
214.0 mm
180.0 mm
M4
7
VESA Mount for Your Monitor
This monitor conforms to the VESA Flat Panel Mounting Physical Mounting Interface
standard which defines a physical mounting interface for flat panel monitors, and
corresponding with the standards of flat panel monitor mounting devices, such as wall and
table arms. The VESA mounting interface is located on the back of your monitor.
To mount the monitor on a UL certified swing arm or other mounting fixture, follow the
instructions included with the mounting fixture to be used.
100.0
100.0
6-M4
VESA
Mounting
Interface
!
Warning!
Please select the proper screws!
The distance between the back cover surface and the bottom of the screw hole
is 8 mm. Please use four M4 screws diameter with proper length to mount your
monitor.
Please note: the mounting stand must be able to support at least 17.6 lbs (8Kg).
8
Connecting the Display (Figure 10.1)
To setup this display, please refer to the following figure and procedures.
1. Be sure all equipment is turned off.
2. Connect the DC plug to the power connector on the monitor and the other end
into an electrical outlet (10.1).
3. Connect the D-SUB or DVI cable from the display’s D-SUB or DVI input connector to the
D-SUB or DVI connector of your host computer and tighten the screws (10.1).
4. Connect the USB cable from the USB port of your display to the USB port (10.1) of your
computer.
5. Configure the touch screen. Refer to the “Touch Screen Driver Installation” section on
page 18.
6. Once the touch screen is configured, the monitor is ready for use.
!
Notice!
To ensure the LCD display works well with your computer, please configure the
display mode of your graphics card to make it less than or equal to 1920 x 1080
resolution and make sure the timing of the display mode is compatible with the LCD
display.
We have listed the compatible “Video Modes” of your LCD display in the appendix
(on page 17) for your reference.
Applicable external power supply: Lite-On/PA-1051-0
9
(Figure 10.1)
(Optional)
10
User Controls
Back Panel Controls
Icon
Key Name
Menu
Up
Down
Select
Power
OSD
Menu off status
Menu on status
Key
Menu appear
Brightness
Contrast
Menu disappear/return to main item
Main item select up/Adjust up
Main item select down/Adjust down
Enter/Select sub-item function
Power On/Off
11
How to Use the OSD Menus
Icon
Key Name
Menu
Up
Down
Select
Power
1. Press the “MENU” button to pop up the “on-screen menu” and press “Up” or “Down” button
to select among the five functions in the main menu.
2. Choose the adjustment items by pressing the “Select” button.
3. Adjust the value of the adjustment items by pressing the “Up” or “Down” button.
4. With the OSD menu on screen, press “ Menu” button to return main menu or exit OSD.
5. The OSD menu will automatically close, if you have left it idle for a pre-set time.
6. To Lock the OSD / Power menu buttons, please follow the instructions below.
(Please note: the monitor has to be turned ON with a valid signal pre-set)
(a.) Press “Menu” key , the OSD menu will pops upon display.
(b.) Press and hold the “Menu” key again with the OSD menu on the screen, the OSD
menu will disappear. Then press the “Power” key 1 time while the menu key is still
being pressed. The “Lock/Unlock” menu will appear for 3 seconds.
(c.) Use the “Select” key to select OSD or Power setting then set at “Lock” by pushing the
“UP” or “Down” button.
(d.) When the “UP” or “Down” button is released, the previous setting will be saved and
exit the “Lock/Unlock” menu automatically.
7. To Unlock the OSD / Power menu buttons, please follow the instructions below.
(Please note: the monitor has to be turned ON with a valid signal pre-set)
(a.) Press and hold the “Menu” key then press the “Power” key simultaneously, the “Lock/
Unlock” menu will appear for 3 seconds.
(b.) Use the “Select” key to select OSD or Power setting then set at “Unlock” by pushing the
“UP” or “Down” button.
(c.) When the “UP” or “Down” button is released, the previous setting will be saved and exit
the “Lock/Unlock” menu automatically.
Please note:
a. When the OSD Lock function is selected, this indicates that all the buttons except “power”
button are now disabled.
b. When the Power Lock function is selected, this indicates that the power key is disabled;
user can not to turn off the monitor by “Power” key.
12
On-Screen Display Menus
Main OSD Menu:
ITEM
CONTENT
Contrast
Brightness
Auto Adjust
Left/Right
Up/Down
The monitor luminance level control.
The monitor backlight level control.
Fine-tune the image to full screen automatically.
Moving screen image horizontal position to left or right.
Moving screen image vertical position to up or down.
Horizontal size The screen image horizontal dot clock adjustment.
Fine The screen image pixel phase adjustment.
OSD Left/Right Moving OSD menu horizontal position to left or right.
OSD Up/Down
OSD Time out
Moving OSD menu vertical position to up or down.
OSD auto-disappear time selection.
OSD menu language selection. ( English, French, Japanese, Deutsch,
OSD Language
Spanish, Italian, Traditional Chinese and Simplified Chinese)
Factory Reset
RGB
Factory default value restored.
Color temperature selection. (9300K, 6500K, 5500K, 7500K, User)
13
Appendix
Troubleshooting
IIf you are experiencing trouble with the display, refer to the following. If the problem
persists, please contact your local dealer or our service center.
Problem: No image appears on screen.
► Check that all the I/O and power connectors are correctly and well connected
as described in the “Installation” section.
► Make sure the pins of the connectors are not crooked or broken.
Problem: Partial Image or incorrectly displayed image.
► Check to see if the resolution of your computer is higher than that of the display.
► Reconfigure the resolution of your computer to make it less than or equal to
1920 x 1080.
Problem: Image has vertical flickering line bars.
► Use “Horizontal size” to make an adjustment.
► Check and reconfigure the display mode of the vertical refresh rate of your
graphic card to make it compatible with the display.
Problem: Image is unstable and flickering
► Use “Fine” to make an adjustment.
Problem: Image is scrolling
► Check and make sure the VGA signal cable (or adapter) is securely connected.
► Check and reconfigure the display mode of the vertical refresh rate of your
graphics card to make it compatible with the display.
Problem: Vague image (characters and graphics)
► Use “Horizontal size” to make an adjustment. If this problem still exists, use “Fine”
to make an adjustment.
14
Warning Signal
If you see warning messages on your screen, this means that the display cannot receive a
clean signal from the computer graphics card.
Below are the three kinds of warning signals you may receive. Please check the cable
connections or contact your sales representative or our service center for more information.
No Signal
This message means that the display has been powered on but it cannot receive any signal
from the computer graphics card. Check all the power switches, power cables, and VGA/DVI
signal cable.
Going to Sleep
The display will enter power saving mode when experiencing a sudden signal disconnecting
problem. The monitor can be activated by pressing any keyboard, triggering the mouse or
touching the screen.
Out of Range
This message means that the signal of the computer graphic card is not compatible with the
LCD display. When the signal is not included in the “Video Modes” list we have listed in the
Appendices of this manual, the monitor will display this message.
15
Product Dimensions
517.4 mm
46.0 mm
Front View
Side View
100.0 mm 100.0 mm
Back View
16
Compatibility Modes
Mode
IBM VGA
Resolution
720X400
H-Frequency(khz)
V-Frequency(hz)
31.47
31.47
35.00
37.86
37.50
35.16
37.88
48.08
46.88
49.72
48.36
56.48
60.02
64.00
80.00
67.50
60.00
56.00
70.60
65.20
82.30
47.776
70
60
66
72
75
56
60
72
75
75
60
70
75
60
75
75
60
60
75
60
75
60
IBM VGA
640X480
Apple MacII
VESA VGA
VESA VGA
VESA VGA
VESA VGA
VESA VGA
VESA VGA
Apple Mac
VESA XGA
VESA XGA
VESA XGA
VESA SXGA
VESA SXGA
VESA SXGA
VESA SXGA
WXGA+
640X480
640X480
640X480
800X600
800X600
800X600
800X600
832X624
1024X768
1024X768
1024X768
1280X1024
1280X1024
1152X864
1280X960
1440X900
1440X900
1680X1050
1680X1050 (VGA only)
1280X768
WXGA+
WSXGA+
WSXGA+
VESA WXGA
WSXGA+
1920X1080
67.50
60
17
Touch Screen Driver Installation
The LA2250RTPW is available with USB connection. The touch driver is available at www.
planar.com/support for these operating systems: Windows® 7/8, VISTA, XP, 2000, CE, XP
Embedded, Linux kernel 2.6.x (32 bit & 64 bit), Apple® Mac OS. (Windows 7/8 Multi touch
without driver)
Please Note:
1. The LA2250RTPW is Microsoft® Windows® HID (Human Interface Device)
compatible if you use the USB touch screen interface. No additional software driver is
required for general operation of the touch screen. A calibration tool can be installed for
improved touch position accuracy. See “Optional Calibration Tool Install” section for more
information.
2. For LA2250RTPW, the system requires 15 seconds for Windows 7 to install/uninstall the
touch driver while turning power on/off or plugging/unplugging USB cable.
18
LA2250RTPW Calibration Instruction:
Calibrating the touch screen in Windows 7/8:
1. Tap the Start button, Control Panel and then Hardware and Sound.
2. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input.
3. On the Display tab, under Display options, tap Calibrate and then Yes to allow the
program to make changes.
4. Follow the on-screen instructions to calibrate the touch screen.
19
20
LA2250RTPW Install Instruction:
If you are using a PC running, Windows® 7/8, VISTA, XP, 2000, follow the
instructions below:
1. Power on the PC.
2. Make sure that the USB cable is connected to the computer.
4. Follow the step-by-step instructions as shown on the pop-up windows.
If you are using a PC running driver Linux kernel 2.6.x (32 bit & 64 bit),
follow the instructions below:
1. Power on the PC.
2. Make sure that the USB cable is connected to the computer.
4. Follow the step-by-step instructions as shown on the pop-up windows.
If you are using a PC running Windows® XP Embedded, follow the
instructions below:
Express:
1. Power on the computer.
2. Make sure that the USB cable is connected to the computer.
3. Be sure that your EWF is disabled. If your EWF is enabled, please disable the EWF by
using the EWF Manager command.
the step-by-step instructions as shown on the pop-up windows.
Custom:
1. Power on the computer.
2. Make sure that the USB cable is connected to the computer.
If you are using a PC running Windows® CE, follow the instructions
below:
1. Power on the computer.
2. Make sure that the USB cable is connected to the computer.
3. Using Platform Builder, build an image file by following the step-by-step instructions
If you are using a PC running Linux or Apple® Mac OS, follow the
instructions below:
1. Power on the computer.
2. Make sure that the USB cable is connected to the computer.
21
Technical Support
Cables and Accessories
To find cables and accessories for your Planar monitor, touch screen or other Planar products
visit our online store at www.PlanarOnline.com.
Technical Support
warranty information and access to Planar’s Technical Library for online trouble shooting.
To speak with Planar Customer Support please have you model and serial number available
and dial:
Planar Support
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the US.
Hours: 24 hours a day, 7 days a week.
Toll or long distance charges may apply.
22
Planar Systems, Inc.
Customer Service
1195 NW Compton Drive
Beaverton, OR 97006-1992
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the United States.
Hours: 24 hours a day, 7 days a week
© 2013 Planar Systems, Inc. 11/13 Planar is a registered trademark of Planar Systems, Inc.
Other brands and names are the property of their respective owners.
Technical information in this document is subject to change without notice.
020-1140-01B
23
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