Planar Systems Car Video System LA2250RTPW User Manual

LA2250RTPW  
Open Frame Touch Screen Monitor  
USER’S GUIDE  
Table of Contents  
Usage Notice  
Precautions............................................................................................................................. 1  
Introduction  
About LA2250RTPW ............................................................................................................. 2  
Touch Screen for LA2250RTPW ........................................................................................... 2  
Package Overview ................................................................................................................. 3  
Installation  
Product Overview ........................................................................................................ 4  
Front View.............................................................................................................. 4  
Bottom View .......................................................................................................... 4  
Attaching the L-Brackets.............................................................................................. 5  
Side Mount for Your Monitor ........................................................................................ 6  
VESA Mount for Your Monitor ...................................................................................... 8  
Connecting the Display (Figure 10.1)........................................................................... 9  
(Figure 10.1)...........................................................................................................10  
User Controls  
Back Panel Controls ...................................................................................................11  
How to Use the OSD Menus .......................................................................................12  
On-Screen Display Menus ..........................................................................................13  
Appendix  
Troubleshooting..........................................................................................................14  
Warning Signal ...........................................................................................................15  
No Signal ...............................................................................................................15  
Going to Sleep.......................................................................................................15  
Out of Range.........................................................................................................15  
Product Dimensions ...................................................................................................16  
Compatibility Modes ...................................................................................................17  
Touch Screen Driver Installation .................................................................................18  
LA2250RTPW Calibration Instruction.....................................................................19  
LA2250RTPW Install Instruction ............................................................................21  
Technical Support.......................................................................................................22  
Usage Notice  
!
!
Warning - To prevent the risk of re or shock hazards, do not expose  
this product to rain or moisture.  
Warning - Please do not open or disassemble the product as this may  
cause electric shock.  
Precautions  
Follow all warnings, precautions and maintenance as recommended in this user’s manual to  
maximize the life of your unit.  
Do:  
• Turn off the product before cleaning.  
Touch screen surface may be cleaned using a soft clean cloth moistened with mild window  
glass commercial cleaners or 50/50 mixture of water and isopropyl alcohol.  
• Use a soft cloth moistened with mild detergent to clean the display housing.  
• Use only high quality and safety approved AC/DC adapter.  
• Disconnect the power plug from AC outlet if the product is not going to be used for an  
extended period of time.  
Don’t:  
• Do not touch the LCD Display screen surface with sharp or hard objects.  
• Do not use abrasive cleaners, waxes or solvents for your cleaning.  
• Do not operate the product under the following conditions:  
- Extremely hot, cold or humid environment.  
- Areas susceptible to excessive dust and dirt.  
- Near any appliance generating a strong magnetic eld.  
- In direct sunlight.  
1
Introduction  
About LA2250RTPW  
The LA2250RTPW is a 21.5" at panel screen with an active matrix, thin-lm transistor  
(TFT) edge-lit LED liquid crystal display (LCD).  
This unit is to be used as commercial and light industrial equipment only.  
Features include:  
• Direct Analog signal input  
• Direct Digital signal input  
• Edge-lit LED LCD  
• 1920 x 1080 resolution  
• 21.5" viewable display area - 16:9 aspect ratio  
• 31.47 ~ 82.3 KHz horizontal scan  
• 56 ~ 75 Hz high refresh rate  
• 0.24825mm x 0.24825mm pixel pitch  
• Auto adjustment function  
• Multilingual OSD user control  
• 100 mm VESA mount  
Touch screen with USB controller  
Touch Screen for LA2250RTPW  
• Projected Capactive touch screen for nger input only  
• Number of Touch Points: 10  
• Surface: Glare treatment  
• Interface: USB controller  
• Hardness of surface: 7H  
• Transmittance: 90±5%  
• HID: Windows® 7/8  
• Driver: VISTA, XP, 2000, CE, XP Embedded,  
®
Linux kernel 2.6.x (32 bit & 64 bit), Apple Mac OS  
2
Package Overview  
LCD Display  
Power Cord  
DVI-D Cable  
Landing Strip  
VGA Signal Cable  
DC Power Supply  
USB Cable ( A to B )  
Side Brackets  
Bracket Screws  
(Quantity 4)  
3
Installation  
Product Overview  
• Front View  
• Bottom View  
DC IN  
USB  
DVI  
RJ Type  
VGA  
4
Attaching the L-Brackets  
Depending on your mounting scheme, you may use the L-brackets to mount your displays  
onto your wall or device.  
Find a suitable location for attaching L-brackets.  
A. The left and right sides  
B. The top and bottom  
Bracket  
Bracket  
OR  
Bracket  
Bracket  
Note:  
You will need a screwdriver to attach the L-brackets.  
Your kiosk touch monitor includes two L-brackets and four screws (M4x8).  
This equipment is intended to be mounted in accordance with the proper hardware and the  
installation instructions supplied with the product. Use of mounting brackets or screws other  
than those specied in the installation instructions may cause a hazard.  
5
Side Mount For Your Monitor  
This monitor can be mounted to a wooden or concrete wall with 4 screws and a pair brackets  
on the opposite sides (see page 5)  
OR  
230.0 mm  
1.6 mm  
6
Customer -Supplied Panel Material Recommendations  
1. Wooden wall: Ø4.5mm thru holes for M4 screws w/nuts, or no thru holes, screws for wood  
4mm.  
2. Sheet metal: concealed head threaded studs M4 w/nuts.  
RECOMMENDED CUSTOMER PANEL CUT-OUT  
531.4 mm  
518.4  
mm  
214.0 mm  
180.0 mm  
M4  
7
VESA Mount for Your Monitor  
This monitor conforms to the VESA Flat Panel Mounting Physical Mounting Interface  
standard which denes a physical mounting interface for at panel monitors, and  
corresponding with the standards of at panel monitor mounting devices, such as wall and  
table arms. The VESA mounting interface is located on the back of your monitor.  
To mount the monitor on a UL certied swing arm or other mounting xture, follow the  
instructions included with the mounting xture to be used.  
100.0  
100.0  
6-M4  
VESA  
Mounting  
Interface  
!
Warning!  
Please select the proper screws!  
The distance between the back cover surface and the bottom of the screw hole  
is 8 mm. Please use four M4 screws diameter with proper length to mount your  
monitor.  
Please note: the mounting stand must be able to support at least 17.6 lbs (8Kg).  
8
Connecting the Display (Figure 10.1)  
To setup this display, please refer to the following gure and procedures.  
1. Be sure all equipment is turned off.  
2. Connect the DC plug to the power connector on the monitor and the other end  
into an electrical outlet (10.1).  
3. Connect the D-SUB or DVI cable from the display’s D-SUB or DVI input connector to the  
D-SUB or DVI connector of your host computer and tighten the screws (10.1).  
4. Connect the USB cable from the USB port of your display to the USB port (10.1) of your  
computer.  
5. Congure the touch screen. Refer to the “Touch Screen Driver Installation” section on  
page 18.  
6. Once the touch screen is congured, the monitor is ready for use.  
!
Notice!  
To ensure the LCD display works well with your computer, please congure the  
display mode of your graphics card to make it less than or equal to 1920 x 1080  
resolution and make sure the timing of the display mode is compatible with the LCD  
display.  
We have listed the compatible “Video Modes” of your LCD display in the appendix  
(on page 17) for your reference.  
Applicable external power supply: Lite-On/PA-1051-0  
9
(Figure 10.1)  
(Optional)  
10  
User Controls  
Back Panel Controls  
Icon  
Key Name  
Menu  
Up  
Down  
Select  
Power  
OSD  
Menu off status  
Menu on status  
Key  
Menu appear  
Brightness  
Contrast  
Menu disappear/return to main item  
Main item select up/Adjust up  
Main item select down/Adjust down  
Enter/Select sub-item function  
Power On/Off  
11  
How to Use the OSD Menus  
Icon  
Key Name  
Menu  
Up  
Down  
Select  
Power  
1. Press the “MENU” button to pop up the “on-screen menu” and press “Up” or “Down” button  
to select among the ve functions in the main menu.  
2. Choose the adjustment items by pressing the “Select” button.  
3. Adjust the value of the adjustment items by pressing the “Up” or “Down” button.  
4. With the OSD menu on screen, press “ Menu” button to return main menu or exit OSD.  
5. The OSD menu will automatically close, if you have left it idle for a pre-set time.  
6. To Lock the OSD / Power menu buttons, please follow the instructions below.  
(Please note: the monitor has to be turned ON with a valid signal pre-set)  
(a.) Press “Menu” key , the OSD menu will pops upon display.  
(b.) Press and hold the “Menu” key again with the OSD menu on the screen, the OSD  
menu will disappear. Then press the “Power” key 1 time while the menu key is still  
being pressed. The “Lock/Unlock” menu will appear for 3 seconds.  
(c.) Use the “Select” key to select OSD or Power setting then set at “Lock” by pushing the  
“UP” or “Down” button.  
(d.) When the “UP” or “Down” button is released, the previous setting will be saved and  
exit the “Lock/Unlock” menu automatically.  
7. To Unlock the OSD / Power menu buttons, please follow the instructions below.  
(Please note: the monitor has to be turned ON with a valid signal pre-set)  
(a.) Press and hold the “Menu” key then press the “Power” key simultaneously, the “Lock/  
Unlock” menu will appear for 3 seconds.  
(b.) Use the “Select” key to select OSD or Power setting then set at “Unlock” by pushing the  
“UP” or “Down” button.  
(c.) When the “UP” or “Down” button is released, the previous setting will be saved and exit  
the “Lock/Unlock” menu automatically.  
Please note:  
a. When the OSD Lock function is selected, this indicates that all the buttons except “power”  
button are now disabled.  
b. When the Power Lock function is selected, this indicates that the power key is disabled;  
user can not to turn off the monitor by “Power” key.  
12  
On-Screen Display Menus  
Main OSD Menu:  
ITEM  
CONTENT  
Contrast  
Brightness  
Auto Adjust  
Left/Right  
Up/Down  
The monitor luminance level control.  
The monitor backlight level control.  
Fine-tune the image to full screen automatically.  
Moving screen image horizontal position to left or right.  
Moving screen image vertical position to up or down.  
Horizontal size The screen image horizontal dot clock adjustment.  
Fine The screen image pixel phase adjustment.  
OSD Left/Right Moving OSD menu horizontal position to left or right.  
OSD Up/Down  
OSD Time out  
Moving OSD menu vertical position to up or down.  
OSD auto-disappear time selection.  
OSD menu language selection. ( English, French, Japanese, Deutsch,  
OSD Language  
Spanish, Italian, Traditional Chinese and Simplied Chinese)  
Factory Reset  
RGB  
Factory default value restored.  
Color temperature selection. (9300K, 6500K, 5500K, 7500K, User)  
13  
Appendix  
Troubleshooting  
IIf you are experiencing trouble with the display, refer to the following. If the problem  
persists, please contact your local dealer or our service center.  
Problem: No image appears on screen.  
Check that all the I/O and power connectors are correctly and well connected  
as described in the “Installation” section.  
Make sure the pins of the connectors are not crooked or broken.  
Problem: Partial Image or incorrectly displayed image.  
Check to see if the resolution of your computer is higher than that of the display.  
Recongure the resolution of your computer to make it less than or equal to  
1920 x 1080.  
Problem: Image has vertical ickering line bars.  
Use “Horizontal size” to make an adjustment.  
Check and recongure the display mode of the vertical refresh rate of your  
graphic card to make it compatible with the display.  
Problem: Image is unstable and ickering  
Use “Fine” to make an adjustment.  
Problem: Image is scrolling  
Check and make sure the VGA signal cable (or adapter) is securely connected.  
Check and recongure the display mode of the vertical refresh rate of your  
graphics card to make it compatible with the display.  
Problem: Vague image (characters and graphics)  
Use “Horizontal size” to make an adjustment. If this problem still exists, use “Fine”  
to make an adjustment.  
14  
Warning Signal  
If you see warning messages on your screen, this means that the display cannot receive a  
clean signal from the computer graphics card.  
Below are the three kinds of warning signals you may receive. Please check the cable  
connections or contact your sales representative or our service center for more information.  
No Signal  
This message means that the display has been powered on but it cannot receive any signal  
from the computer graphics card. Check all the power switches, power cables, and VGA/DVI  
signal cable.  
Going to Sleep  
The display will enter power saving mode when experiencing a sudden signal disconnecting  
problem. The monitor can be activated by pressing any keyboard, triggering the mouse or  
touching the screen.  
Out of Range  
This message means that the signal of the computer graphic card is not compatible with the  
LCD display. When the signal is not included in the “Video Modes” list we have listed in the  
Appendices of this manual, the monitor will display this message.  
15  
Product Dimensions  
517.4 mm  
46.0 mm  
Front View  
Side View  
100.0 mm 100.0 mm  
Back View  
16  
Compatibility Modes  
Mode  
IBM VGA  
Resolution  
720X400  
H-Frequency(khz)  
V-Frequency(hz)  
31.47  
31.47  
35.00  
37.86  
37.50  
35.16  
37.88  
48.08  
46.88  
49.72  
48.36  
56.48  
60.02  
64.00  
80.00  
67.50  
60.00  
56.00  
70.60  
65.20  
82.30  
47.776  
70  
60  
66  
72  
75  
56  
60  
72  
75  
75  
60  
70  
75  
60  
75  
75  
60  
60  
75  
60  
75  
60  
IBM VGA  
640X480  
Apple MacII  
VESA VGA  
VESA VGA  
VESA VGA  
VESA VGA  
VESA VGA  
VESA VGA  
Apple Mac  
VESA XGA  
VESA XGA  
VESA XGA  
VESA SXGA  
VESA SXGA  
VESA SXGA  
VESA SXGA  
WXGA+  
640X480  
640X480  
640X480  
800X600  
800X600  
800X600  
800X600  
832X624  
1024X768  
1024X768  
1024X768  
1280X1024  
1280X1024  
1152X864  
1280X960  
1440X900  
1440X900  
1680X1050  
1680X1050 (VGA only)  
1280X768  
WXGA+  
WSXGA+  
WSXGA+  
VESA WXGA  
WSXGA+  
1920X1080  
67.50  
60  
17  
Touch Screen Driver Installation  
The LA2250RTPW is available with USB connection. The touch driver is available at www.  
planar.com/support for these operating systems: Windows® 7/8, VISTA, XP, 2000, CE, XP  
Embedded, Linux kernel 2.6.x (32 bit & 64 bit), Apple® Mac OS. (Windows 7/8 Multi touch  
without driver)  
Please Note:  
1. The LA2250RTPW is Microsoft® Windows® HID (Human Interface Device)  
compatible if you use the USB touch screen interface. No additional software driver is  
required for general operation of the touch screen. A calibration tool can be installed for  
improved touch position accuracy. See “Optional Calibration Tool Install” section for more  
information.  
2. For LA2250RTPW, the system requires 15 seconds for Windows 7 to install/uninstall the  
touch driver while turning power on/off or plugging/unplugging USB cable.  
18  
LA2250RTPW Calibration Instruction:  
Calibrating the touch screen in Windows 7/8:  
1. Tap the Start button, Control Panel and then Hardware and Sound.  
2. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input.  
3. On the Display tab, under Display options, tap Calibrate and then Yes to allow the  
program to make changes.  
4. Follow the on-screen instructions to calibrate the touch screen.  
19  
20  
LA2250RTPW Install Instruction:  
If you are using a PC running, Windows® 7/8, VISTA, XP, 2000, follow the  
instructions below:  
1. Power on the PC.  
2. Make sure that the USB cable is connected to the computer.  
4. Follow the step-by-step instructions as shown on the pop-up windows.  
If you are using a PC running driver Linux kernel 2.6.x (32 bit & 64 bit),  
follow the instructions below:  
1. Power on the PC.  
2. Make sure that the USB cable is connected to the computer.  
4. Follow the step-by-step instructions as shown on the pop-up windows.  
If you are using a PC running Windows® XP Embedded, follow the  
instructions below:  
Express:  
1. Power on the computer.  
2. Make sure that the USB cable is connected to the computer.  
3. Be sure that your EWF is disabled. If your EWF is enabled, please disable the EWF by  
using the EWF Manager command.  
the step-by-step instructions as shown on the pop-up windows.  
Custom:  
1. Power on the computer.  
2. Make sure that the USB cable is connected to the computer.  
3. Follow the step-by-step instructions found in the zipped le at www.planar.com/support.  
If you are using a PC running Windows® CE, follow the instructions  
below:  
1. Power on the computer.  
2. Make sure that the USB cable is connected to the computer.  
3. Using Platform Builder, build an image le by following the step-by-step instructions  
found in the zipped le at www.planar.com/support.  
If you are using a PC running Linux or Apple® Mac OS, follow the  
instructions below:  
1. Power on the computer.  
2. Make sure that the USB cable is connected to the computer.  
3. Follow the step-by-step instructions found in the zipped le at www.planar.com/support.  
21  
Technical Support  
Cables and Accessories  
To nd cables and accessories for your Planar monitor, touch screen or other Planar products  
visit our online store at www.PlanarOnline.com.  
Technical Support  
Visit Planar at http://www.planar.com/support for operations manuals, touchscreen drivers,  
warranty information and access to Planar’s Technical Library for online trouble shooting.  
To speak with Planar Customer Support please have you model and serial number available  
and dial:  
Planar Support  
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the US.  
Hours: 24 hours a day, 7 days a week.  
Toll or long distance charges may apply.  
22  
Planar Systems, Inc.  
Customer Service  
1195 NW Compton Drive  
Beaverton, OR 97006-1992  
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the United States.  
Hours: 24 hours a day, 7 days a week  
© 2013 Planar Systems, Inc. 11/13 Planar is a registered trademark of Planar Systems, Inc.  
Other brands and names are the property of their respective owners.  
Technical information in this document is subject to change without notice.  
020-1140-01B  
23  

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