Basic Owner’s Manual
Digital Camera
Model No.
DMC-S3
DMC-S1
Before connecting, operating or adjusting
this product, please read the instructions
completely.
More detailed instructions on the operation of
this camera are contained in “Owner’s Manual
for advanced features (PDF format)” in the
supplied CD-ROM. Install it on your PC to read it.
For USA and Puerto Rico assistance, please call: 1-800-211-PANA(7262) or,
VQT3E21
M1210KZ0
P
Dear Customer,
Thank you for choosing Panasonic!
You have purchased one of the most sophisticated and reliable products
on the market today. Used properly, we’re sure it will bring you and your
family years of enjoyment. Please take the time to fill in the information
below.
The serial number is on the tag located on the underside of your Camera.
Be sure to retain this manual as your convenient Camera information
source. Please note that the actual controls and components, menu
items, etc. of your Digital Camera may look somewhat different from
those shown in the illustrations in this Owner’s Manual.
Carefully observe copyright laws.
• Recording of pre-recorded tapes or discs or other published or
broadcast material for purposes other than your own private use may
infringe copyright laws. Even for the purpose of private use, recording
of certain material may be restricted.
Model No.
Serial No.
A lithium ion battery that is recyclable powers
the product you have purchased. Please call
1-800-8-BATTERY for information on how to recycle
this battery.
Information for Your Safety
THE SOCKET OUTLET SHALL BE INSTALLED NEAR THE
EQUIPMENT AND SHALL BE EASILY ACCESSIBLE.
2
VQT3E21 (ENG)
FCC Note:
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: To assure continued compliance, follow the attached
installation instructions and use only shielded interface
cables with ferrite core when connecting to computer or
peripheral devices.
Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
this equipment.
Declaration of Conformity
Trade Name: Panasonic
Model No.:DMC-S3
DMC-S1
Responsible party: Panasonic Corporation of
North America
DMC-S3
One Panasonic Way,
Secaucus, NJ 07094
Support Contact: Panasonic Consumer
Electronics Company
1-800-211-PANA (7262)
This device complies with Part 15 of the FCC
DMC-S1
Rules. Operation is subject to the following
two conditions: (1) This device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired operation.
(ENG) VQT3E21
3
WARNING:
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PRODUCT
DAMAGE,
• DO NOT EXPOSE THIS APPARATUS TO RAIN, MOISTURE,
DRIPPING OR SPLASHING AND THAT NO OBJECTS FILLED
WITH LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE
APPARATUS.
• USE ONLY THE RECOMMENDED ACCESSORIES.
• DO NOT REMOVE THE COVER (OR BACK); THERE ARE NO
USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.
■
Product identification marking
Product
Digital camera
Location
Bottom
Bottom
Battery charger
■
About the battery pack
CAUTION
Battery pack (Lithium ion battery pack)
• Use the specified unit to recharge the battery pack.
• Do not use the battery pack with equipment other than the specified unit.
• Do not get dirt, sand, liquids, or other foreign matter on the terminals.
• Do not touch the plug terminals (+ and −) with metal objects.
• Do not disassemble, remodel, heat or throw into fire.
If any electrolyte should come into contact with your hands or clothes,
wash it off thoroughly with water.
If any electrolyte should come into contact with your eyes, never rub
the eyes. Rinse eyes thoroughly with water, and then consult a doctor.
CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
• Do not heat or expose to flame.
• Do not leave the battery(ies) in an automobile exposed to direct
sunlight for a long period of time with doors and windows closed.
4
VQT3E21 (ENG)
Warning
Risk of fire, explosion and burns. Do not disassemble, heat above 60 °C
(140 °F) or incinerate.
■
About the battery charger
CAUTION!
DO NOT INSTALL OR PLACE THIS UNIT IN A BOOKCASE, BUILT-
IN CABINET OR IN ANOTHER CONFINED SPACE. ENSURE THE
UNIT IS WELL VENTILATED. TO PREVENT RISK OF ELECTRIC
SHOCK OR FIRE HAZARD DUE TO OVERHEATING, ENSURE
THAT CURTAINS AND ANY OTHER MATERIALS DO NOT
OBSTRUCT THE VENTILATION VENTS.
Battery charger
This battery charger operates on AC between 110 V and 240 V.
But
• In the U.S.A. and Canada, the battery charger must be connected to
a 120 V AC power supply only.
• When connecting to an AC supply outside of the U.S.A. or Canada,
use a plug adaptor to suit the AC outlet configuration.
■
Cautions for Use
• Always use a genuine Panasonic AV cable (DMW-AVC1: optional).
• Do not use any other USB connection cables except the supplied one.
Keep the camera as far away as possible from electromagnetic equipment
(such as microwave ovens, TVs, video games etc.).
• If you use the camera on top of or near a TV, the pictures and sound on the
camera may be disrupted by electromagnetic wave radiation.
• Do not use the camera near cell phones because doing so may result in noise
adversely affecting the pictures and sound.
• Recorded data may be damaged, or pictures may be distorted, by strong
magnetic fields created by speakers or large motors.
• Electromagnetic wave radiation generated by microprocessors may adversely
affect the camera, disturbing the pictures and sound.
• If the camera is adversely affected by electromagnetic equipment and stops
functioning properly, turn the camera off and remove the battery or disconnect
AC adaptor (DMW-AC5PP; optional). Then reinsert the battery or reconnect AC
adaptor and turn the camera on.
Do not use the camera near radio transmitters or high-voltage lines.
• If you record near radio transmitters or high-voltage lines, the recorded pictures
and sound may be adversely affected.
(ENG) VQT3E21
5
Contents
Information for Your Safety .......2
6
VQT3E21 (ENG)
Standard accessories
Check that all the accessories are supplied before using the camera. Part
numbers are as of January 2011.
*
Battery pack
USB connection
Battery pack is indicated as
text.
CD-ROM
the software on
the text.
Hand strap
VFC4297
*
When purchasing a spare battery, please purchase an optional battery
(DMW-BCK7PP).
• Memory cards and AV cable are optional. You can record or play back
pictures on the built-in memory when you are not using a card.
• If any accessories are lost, customers should contact Panasonic’s parts
department at 1 800 833-9626 for further information about obtaining
replacement parts.
• Please dispose of all packaging appropriately.
• Keep small parts in a safe place out of the reach of children.
(ENG) VQT3E21
7
Names of parts
Shutter button
Speaker
DC coupler cover
Power button
Flash
Lens barrel
Lens
Card/Battery door
Tripod receptacle
• Ensure that the tripod is
stable.
Microphone
Self-timer indicator/
AF Assist Lamp
Hand strap eyelet
Zoom button
We recommend
using the supplied
hand strap to avoid
dropping the camera.
LCD monitor
[MODE] button
Cursor button
Playback button
[
/
] (Delete/Return) button
[AV OUT/DIGITAL] socket
Terminal cover
8
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The illustrations and screens in this manual may differ from the actual
product. This manual uses the screens from DMC-S3 as examples in its
explanations.
Cursor button
[MENU/SET]
(menu display/set)
Up cursor button (▲)
• Exposure
Compensation
Left cursor button (◄)
• Self-timer
Right cursor button (►)
• Flash
Down cursor button (▼)
• Changing information
display
In this manual, the button that is used is shaded or indicated
by▲▼◄►.
●
Always use a genuine Panasonic AC adaptor (DMW-AC5PP: optional).
When using an AC adaptor, ensure that the Panasonic DC coupler
(DMW-DCC10; optional) and AC adaptor (DMW-AC5PP; optional) are
used.
●
●
If the power supply is cut off due to a power cut or the AC adaptor being
disconnected, the motion picture being recorded using the AC adaptor
will not be recorded.
Some tripods or unipods, and some methods of holding the camera
may block the speaker, making it difficult to hear the beep, etc.
●
●
(ENG) VQT3E21
9
Charging the battery
■
About batteries that you can use with this unit
The batteries that can be used with this unit are NCA-YN101G
(supplied) and DMW-BCK7PP (optional).
It has been found that counterfeit battery packs which look very
similar to the genuine products are made available to purchase
in some markets. Some of these battery packs are not adequately
protected with internal protection to meet the requirements of
appropriate safety standards. There is a possibility that these
battery packs may lead to fire or explosion. Please be advised
that we are not liable for any accident or failure occurring as a
result of use of a counterfeit battery pack. To ensure that safe
products are used we recommend that a genuine Panasonic
battery pack is used.
• Use the dedicated charger and battery.
• The battery is not charged when the camera is shipped. Charge
the battery and set the clock before use.
• Charge the battery with the charger indoors (10 °C to 30 °C)
(50 °F to 86 °F).
Insert the battery terminals and attach
the battery to the charger
Ensure [LUMIX] faces outwards.
10
VQT3E21 (ENG)
Connect the charger to the electrical outlet
Charging light ([CHARGE])
On: Charging in progress
1
*
(approx. 115 min. if fully depleted)
1 Charge time is approx. 120 min.
for DMW-BCK7PP (optional)
Off: Charging complete
*
Detach the battery after charging is completed
Recording capacity guidelines (pictures/recording time)
■
Supplied battery
DMW-BCK7PP (optional)
Capacity
660 mAh
680 mAh
2
2
Approx. 250 /240 3 pictures Approx. 255 /245 3 pictures
*
*
*
*
Number of recordable pictures
Recording time
Approx. 125 /120 3 min. Approx. 127 /122 3 min.
2
2
*
*
*
*
Playback time
Approx. 200 min. Approx. 205 min.
2 DMC-S3
*
3 DMC-S1
*
Recording conditions by CIPA standard
• CIPA is an abbreviation of [Camera & Imaging Products Association].
• [Normal Picture] Mode
•
Temperature: 23 °C (73.4 °F)/Humidity: 50 %RH when LCD monitor is on.
• Using a Panasonic SD Memory Card (32 MB).
• Using the supplied battery.
• Starting recording 30 seconds after the camera is turned on. (When the
Optical Image Stabilizer function is set to [ON].)
•
•
Recording once every 30 seconds with full flash every second recording.
Perform a zoom operation every recording (W end → T end, or T end → W end)
• Turning the camera off every 10 recordings and leaving it until the
temperature of the battery decreases.
The number of recordable pictures or available operating time may vary according
to surrounding environment and usage conditions. Figures may be reduced if
flash, zoom, or other functions are used frequently, or in colder climates.
(ENG) VQT3E21
11
Inserting and removing the card
(optional)/the battery
Turn off the power and slide
the card/battery door out ( )
before opening the door ( )
as illustrated
Insert the battery and card,
making sure that their
orientation is correct
• Battery: Insert all the way firmly until
a locking sound is heard,
and check that the lever is
hooked over the battery.
• Card: Insert all the way firmly until it
clicks.
Close the card/battery door
and slide the door in until
you hear a locking sound
■
To remove
• To remove battery:
• To remove card:
move lever in direction of arrow.
press down in center.
Lever
12
VQT3E21 (ENG)
Always use genuine Panasonic batteries (NCA-YN101G: supplied or
DMW-BCK7PP: optional).
If you use other batteries, we cannot guarantee the quality of this
product.
●
●
●
Insert the card fully, otherwise it may be damaged.
Picture save destination (cards and built-in memory)
■
Built-in memory (DMC-S3: Approx. 70 MB/DMC-S1: Approx. 20 MB)
The built-in memory can be used as a temporary storage device when
the card being used becomes full.
The access time for the built-in memory may be longer than the access
time for a card.
●
●
■
Compatible memory cards (optional)
The following SD standard-based cards
(Panasonic brand recommended)
Type of Card
Capacity
Notes
SD
8 MB – 2 GB • Can be used with devices compatible with the
respective formats.
Memory Cards
• Before using SDXC Memory Cards, check that
your computer and other devices support this
type of card.
SDHC
Memory Cards
SDXC
Memory Cards
4 GB – 32 GB
48 GB, 64 GB
• Only the cards listed on the left with the given
capacities are supported.
*
• Using a card of SD Speed “Class 6” or above
is recommended for recording motion pictures.
*
SD speed class refers to a specification for sustained write speeds. Confirm the
SD speed by checking the card label or other card related materials.
(Example) Class 6
Latest information:
(This Site is English only.)
●
●
Keep the Memory Card out of reach of children to prevent swallowing.
(ENG) VQT3E21
13
Setting the clock
The clock is not set when the camera is shipped.
Press the Power button ( )
[Please set the clock] is displayed.
Press [MENU/SET] ( )
Press ◄► to select the items
(year, month, day, hour, minute,
display order or time display
format), and press ▲▼ to set
• To cancel → Press [
/
].
Press [MENU/SET]
Confirm the setting and press [MENU/SET]
• To return to the previous screen, press
[
/
].
• Turn on the power again and check the time display.
■
To change time setting
Select [Clock Set] from [Rec] or [Setup] menu, perform
and
.
14
VQT3E21 (ENG)
Setting the menu
Refer to the procedure example below when operating the [Setup] menu,
[Rec] menu and [Playback] menu.
Example: Setting [AF Mode] from
Mode
to
in the [Normal Picture]
Press [MENU/SET] to display the menu
Switching to the [Rec] menu
Select [Rec], and press [MENU/SET].
Press ▲▼ to select [AF Mode]
and then press [MENU/SET]
• Depending on the item, its setting may not
appear or it may be displayed in a different
way.
Press ▲▼ to select
and then
press [MENU/SET] to set
Press [ ] several times to
/
close the menu
(ENG) VQT3E21
15
Selecting the Recording Mode
Press the Power button ( )
The power is turned on.
Press the [MODE] button ( )
Press ▲▼◄► to select the
Recording Mode
Press [MENU/SET] ( )
[Intelligent Auto] Mode
Taking pictures with automatic settings.
[Normal Picture] Mode
Take pictures with your own settings.
[Scene Mode]
Take pictures according to scene.
[Motion Picture] Mode
Take motion pictures.
16
VQT3E21 (ENG)
Taking pictures with automatic settings
[Intelligent Auto] Mode
Recording Mode:
Optimum settings are made automatically from information such as
“face,” “movement,” “brightness,” and “distance” just by pointing the
camera at the subject, meaning that clear pictures can be taken without
the need to make settings manually.
Press the Power button ( )
The power is turned on.
Press the [MODE] button ( )
Press ▲▼◄► to select
[Intelligent Auto] Mode
Press [MENU/SET] ( )
Take pictures
Press halfway
Press fully
(press lightly and focus) (press the button all the
way to record)
• If jitter becomes noticeable, use both
hands, keep your arms close to your
body, and stand with your feet at shoulder
width.
• Focus display (
)
(In focus: lit / Not in focus: flashing)
• The AF area ( ) is displayed around
the subject’s face by the Face Detection
function. In other cases, it is displayed at
the point on the subject which is in focus.
• Focus: Max. W: 5 cm (0.17 feet)/
Max. T: 1 m (3.28 feet) and above
(ENG) VQT3E21
17
Taking pictures with automatic settings
Recording Mode:
[Intelligent Auto] Mode (Continued)
■
Automatic Scene Detection
Camera identifies scene when pointed at the subject, and makes
optimum settings automatically. The type of scene detected is indicated
by a blue icon for two seconds.
People and night scenery are
detected
People are detected
(Only when
is selected)
Scenery is detected
Night scenery is detected
A sunset is detected
A close-up shot is detected
Reads subject movement to avoid blurring when the scene does not
correspond to any of the above.
If the camera automatically identifies the scene and determines that
people appear as subjects in the picture (
or
), Face Detection is
activated, and the focus and exposure are adjusted for the recognized
faces.
18
VQT3E21 (ENG)
Taking motion pictures [Motion Picture] Mode
Recording Mode:
Press the [MODE] button
Press ▲▼◄► to select [Motion Picture] Mode
Press [MENU/SET]
Remaining recording time
(approx.)
Start recording
Press halfway
(adjust the focus)
Press fully
(start recording)
End recording
Elapsed recording time
Press fully
The focus and zoom will remain as they were at the beginning of
recording.
●
Immediately release the shutter button after pressing it all the way.
When there is no space left to store the motion picture, recording
automatically ends.
●
●
Motion pictures can be recorded continuously up to 2 GB. To record
more than 2 GB, press the shutter button again. (Remaining time for
continuous recording is displayed on the screen.)
●
(ENG) VQT3E21
19
Viewing your pictures[Normal Play]
Playback Mode:
Press the Playback button ( )
Press ◄► to select the picture
To play back a motion picture, select an image with ◄ or ►, and then
press ▲ to start playback.
●
Be careful not to block the speaker.
You can print pictures by connecting a camera to your computer or
printer, or by giving an SD card to a shop assistant at a photo shop.
●
●
Deleting pictures
Playback Mode:
Deleted pictures cannot be recovered.
Press [
/
] ( ) to delete the
displayed picture
Press ◄ to select [Yes] and
then press [MENU/SET] (
)
20
VQT3E21 (ENG)
Reading the Owner’s Manual (PDF format)
More detailed instructions on the operation of this camera are contained
in “Owner’s Manual for advanced features (PDF format)” in the supplied
CD-ROM. Install it on your PC to read it.
■
For Windows
Turn the PC on and insert the CD-ROM containing
the Owner’s Manual (supplied)
Click the “Owner’s Manual”
Select the desired language and then click
“Owner’s Manual” to install
To return to the install menu.
See next page.
Double click the “Owner’s Manual” shortcut icon
on the desktop
(ENG) VQT3E21
21
Reading the Owner’s Manual (PDF format)
(Continued)
■
When the Owner’s Manual (PDF format) will not open
You will need Adobe Acrobat Reader 5.0 or later or Adobe Reader 7.0
or later to browse or print the Owner’s Manual (PDF format).
Insert the CD-ROM containing the Owner’s Manual (supplied),
click
and then follow the messages on the screen to install.
Compatible OS: Windows 2000 SP4 / Windows XP SP3 / Windows
Vista SP2 / Windows 7
• You can download and install a version of Adobe Reader that you can
use with your OS from the following Web Site.
■
■
To uninstall the Owner’s Manual (PDF format)
Delete the PDF file from the “Program Files\Panasonic\Lumix\” folder.
• When the contents in the Program Files folder cannot be displayed,
click the “Show the contents of this folder” to display them.
For Macintosh
Turn the PC on and insert the CD-ROM containing
the Owner’s Manual (supplied)
Open the “Manual” folder in the CD-ROM and then
copy the PDF file with the desired language inside
the folder
Double click the PDF file to open it
22
VQT3E21 (ENG)
Specifications
Digital Camera: Information for your safety
Power Source
Power
DC 5.1 V
When recording: 1.2 W
Consumption When playing back: 0.7 W
Camera effective 14,100,000 pixels (DMC-S3)
pixels
12,100,000 pixels (DMC-S1)
Image sensor
1/2.33” CCD,
total pixel number 14,500,000 pixels (DMC-S3)
12,700,000 pixels (DMC-S1)
Primary color filter
Lens
Optical 4 x zoom
f=5.0 mm to 20.0 mm
(35 mm film camera equivalent: 28 mm to 112 mm)/
F3.1 (Max. W) to F6.5 (Max. T)
Digital Zoom
Max. 4 x
Extended Optical Max. 8.4 x (DMC-S3)
Zoom
Max. 7.8 x (DMC-S1)
(When the picture size is set to 3 million pixels [3M]
or less.)
Focus range
Intelligent Auto/ 5 cm (0.17 feet) (Wide)/1 m (3.28 feet) (Tele) to
Normal/
Motion Picture
Scene Mode
Shutter system
Burst recording
Burst speed
There may be difference in above settings.
Electronic shutter + Mechanical shutter
2 pictures/second (DMC-S3)
The burst speed differs according to the writing
speed of the card and picture size. (DMC-S1)
Number of
recordable
pictures
Until card/built-in memory is full
(ENG) VQT3E21
23
Specifications (Continued)
Shutter speed
Exposure (AE)
8 to 1/1600 th
AUTO (Program AE)
Exposure Compensation
(1/3 EV Step, -2 EV to +2 EV)
Metering Mode
LCD monitor
Multiple
2.7” TFT LCD (4:3)
(Approx. 230,400 dots)
(field of view ratio about 100 %)
Flash
Flash range: (ISO
) Approx. 40 cm (1.32 feet)
to 3.3 m (10.8 feet) (Wide)
Microphone
Speaker
Monaural
Monaural
Recording media Built-in Memory
(DMC-S3: Approx. 70 MB, DMC-S1: Approx. 20 MB)
/
SD Memory Card/SDHC Memory Card/
SDXC Memory Card
Recording file
format
Still picture
JPEG (based on Design rule for Camera File
system, based on Exif 2.3 standard)
Motion
pictures
QuickTime Motion JPEG
(motion pictures with audio)
Interface
Digital
USB 2.0 (High Speed)
Analog video
Audio
NTSC Composite
Audio line output (Monaural)
AV OUT/DIGITAL: Dedicated jack (8 pin)
Terminal
24
VQT3E21 (ENG)
Dimensions
Mass
Approx. 98.8 mm (W) x 58.8 mm (H) x 20.9 mm (D)
[3.89” (W) x 2.31” (H) x 0.82” (D)]
(excluding the projection part)
With card and battery: Approx. 117 (0.26 lb)
Excluding card and battery: Approx. 100 (0.22 lb)
Operating
0 °C to 40 °C (32 °F to 104 °F)
10 %RH to 80 %RH
temperature
Operating
humidity
Language select [ENGLISH]/[ESPAÑOL]
(ENG) VQT3E21
25
Specifications (Continued)
Battery charger
(Panasonic DE-A91B): Information for your safety
Input
110 V to 240 V ~ 50/60Hz, 0.2 A
4.2 V 0.43 A (Battery charging)
Output
Equipment mobility: Movable
Battery pack (lithium-ion)
(Panasonic NCA-YN101G): Information for your safety
Voltage/capacity 3.6 V / 660 mAh
26
VQT3E21 (ENG)
Optional accessories
Product name: Battery pack
Product no.: DMW-BCK7PP
Performance identical to supplied battery pack.
Recommended for taking on holiday, etc.
●
●
Product name: AC adaptor
Product no.: DMW-AC5PP
Purchase the AC adaptor and DC coupler as a set. They cannot be used
individually with this camera.
Product name: DC coupler
Product no.: DMW-DCC10
Product name: AV cable
Product no.: DMW-AVC1
Product name: SDXC Memory Card
Product no.: 48 GB: RP-SDW48GU1K
64 GB: RP-SDW64GU1K
Product name: SDHC Memory Card
Product no.: 4 GB: RP-SDW04GU1K
4 GB: RP-SDN04GU1A
8 GB: RP-SDW08GU1K
8 GB: RP-SDN08GU1A
16 GB: RP-SDW16GU1K
16 GB: RP-SDN16GU1A
32 GB: RP-SDW32GU1K
Product name: SD Memory Card
Product no.: 2 GB: RP-SDN02GU1A
Product numbers are correct as of January 2011. These may be subject
to change.
●
Accessories and/or model numbers may vary between countries.
Consult your local dealer.
●
(ENG) VQT3E21
27
Digital Camera Accessory Order Form
Please photocopy this form when placing an order.
1. Digital Camera Model #
2. Items Ordered
Accessory #
Description
Price Each
Quantity
Total Price
Subtotal
Your State & Local Sales Tax
Shipping & Handling
Total Enclosed
6.95
3.Method of payment (check one)
Check of Money Order enclosed (NO C.O.D.SHIPMENTS)
VISA Credit Card #
MasterCard Expiration Date
DiscoverCustomer Signature
Make Check or Money Order to: PANASONIC ACCESSORIES
(Please do not send cash)
4. Shipping information (UPS delivery requires complete street address)
Ship To:
Mr.
Mrs.
Ms.
Phone#:
First
Last
Day
(
)
)
Street Address
City
Night
(
State
Zip
TO OBTAIN ANY OF OUR DIGITAL CAMERA ACCESSORIES YOU CAN DO ANY OF
THE FOLLOWING:
VISIT YOUR LOCAL PANASONIC DEALER
OR
CALL PANASONIC’S ACCESSORY ORDER LINE AT 1-800-332-5368
[6 AM-6 PM M-F, PACIFIC TIME]
OR
MAIL THIS ORDER TO: PANASONIC SERVICE AND TECHNOLOGY COMPANY
ACCESSORY ORDER OFFICE
20421 84th Avenue South Kent, WA. 98032
28
VQT3E21 (ENG)
Limited Warranty
(ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Digital Still Camera Products
Limited Warranty
Limited Warranty Coverage (For USA and Puerto Rico Only)
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company (referred to as “the
warrantor”) will, for the length of the period indicated on the chart below, which
starts with the date of original purchase (“warranty period”), at its option either (a)
repair your product with new or refurbished parts, (b) replace it with a new or a
refurbished equivalent value product, or (c) refund your purchase price. The
decision to repair, replace or refund will be made by the warrantor.
Product or Part Name
Digital Still Camera
Parts
1 year
Labor
1 year
CCD
6 months
90 days
SD Memory Cards, Rechargeable
Battery Pack (defective exchange)
90 days
Not Applicable
During the “Labor” warranty period there will be no charge for labor. During the
“Parts” warranty period, there will be no charge for parts. This Limited Warranty
excludes both parts and labor for non-rechargeable batteries, antennas, and
cosmetic parts (cabinet). This warranty only applies to products purchased and
serviced in the United States or Puerto Rico. This warranty is extended only to the
original purchaser of a new product which was not sold “as is”.
(ENG) VQT3E21
29
Mail-In Service
For assistance in the U.S.A. and Puerto Rico in obtaining repairs, please ship the
product prepaid to:
Panasonic Exchange Center
4900 George McVay Drive
Suite B
McAllen, TX 78503
panacare@us.panasonic.com
When shipping the unit, carefully pack, include all accessories, and send it
prepaid, adequately insured and preferably in the original carton. If Lithium Ion
batteries are shipped by air the package must be labeled “Contains Lithium Ion
Battery (No lithium metal)”. Damaged batteries are prohibited from shipment by
US Mail. Batteries must be securely packed in a manner to prevent
short-circuiting and a package cannot contain more than 3 Lithium Ion batteries.
Include a letter detailing the complaint, a return address and provide a daytime
phone number where you can be reached. A valid registered receipt is required
under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the warrantor,
or failures which result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of
consumer controls, improper maintenance, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids, commercial use such as
hotel, office, restaurant, or other business or rental use of the product, or service
by anyone other than a Factory Service Center or other Authorized Servicer, or
damage that is attributable to acts of God.
30
VQT3E21 (ENG)
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING
OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the servicer,
loss of or damage to media or images, data or other memory or recorded content.
The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY
OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED
WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions
may not apply to you.
This warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or
after the warranty period, you may contact your dealer or Service Center. If the
problem is not handled to your satisfaction, then write to the warrantor's
Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
(ENG) VQT3E21
31
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make
Customer Service and Literature requests by visiting our Web Site at:
or, contact us via the web at:
You may also contact us directly at:
1-800-211-PANA (7262)
Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for all Panasonic
Products by visiting our Web Site at:
Or, send your request by E-mail to:
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express, and Personal
Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
As of November 2009
32
VQT3E21 (ENG)
MEMO
(ENG) VQT3E21
33
• SDXC Logo is a trademark of SD-3C, LLC.
• QuickTime and the QuickTime logo are trademarks or
registered trademarks of Apple Inc., used under license
therefrom.
• This product uses “DynaFont” from DynaComware
Corporation. DynaFont is a registered trademark of
DynaComware Taiwan Inc.
• Other names, company names, and product names
printed in these instructions are trademarks or
registered trademarks of the companies concerned.
-If you see this symbol-
Information on Disposal in other Countries outside
the European Union
This symbol is only valid in the European Union. If you
wish to discard this product, please contact your local
authorities or dealer and ask for the correct method of
disposal.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, NJ 07094
© Panasonic Corporation 2011
Printed in China
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