Motorola Caller ID Box H62XAH6RR1AN User Manual

Motorola  
iDEN  
TELUS i305 Handset User’s Guide  
Using Speakerphone..........................................23  
Using Mute.........................................................23  
Making Emergency Phone Calls........................24  
Special Dialing Codes........................................24  
Contents  
Getting Started ..............................................1  
Locating Your SIM Card....................................... 2  
Battery.................................................................. 2  
Activating your Mike Account............................... 5  
Powering On ........................................................ 5  
Finding Your Phone Number ............................... 6  
Handset Basics.................................................... 7  
SIM Card Security................................................ 9  
Locking the Keypad ........................................... 12  
Accessories........................................................ 13  
For More Information ......................................... 13  
Recent Calls ................................................ 25  
Storing Recent Calls to Contacts .......................25  
Deleting Recent Calls.........................................26  
Contacts ...................................................... 27  
Viewing Contacts ...............................................28  
Creating Entries .................................................29  
Storing Numbers Quickly ...................................30  
Editing Entries....................................................31  
Deleting Entries..................................................31  
Checking Capacity .............................................31  
Creating Pauses and Waits................................31  
International Numbers........................................32  
Mike’s Direct Connect Service...................15  
One Touch PTT ................................................. 17  
Call Alerts........................................................... 17  
Using the Call Alert Queue ................................ 18  
One-to-Many Group Calls.................................. 19  
Messages..................................................... 33  
Message Notifications........................................33  
Voice Mail...........................................................33  
Advanced Voice Mail with Fax ...........................34  
Text and Numeric Messages .............................35  
Making Phone Calls ....................................21  
Receiving Phone Calls....................................... 21  
Call Icons ........................................................... 21  
Entering the Number to Call............................... 21  
i
Setting Up .......................................................... 35  
Receiving Messages.......................................... 35  
Reading Messages From the Message Center . 36  
Creating and Sending Messages....................... 36  
Managing Memory............................................. 39  
Net Alerts ........................................................... 40  
GPS Enabled ............................................... 49  
IMPORTANT: Things to Keep in Mind ...............49  
Viewing Your Approximate Location ..................50  
Enhancing GPS Performance............................51  
Updating Satellite Almanac Data .......................52  
Setting Privacy Options......................................53  
Using GPS with Map Software...........................54  
Mike’s Wireless Web Service .....................41  
Launching the Microbrowser.............................. 41  
Navigating the Microbrowser ............................. 41  
Accessing the Browser Menu ............................ 41  
Ending the Microbrowser Session ..................... 42  
Using Your Handset as a Modem...................... 42  
Advanced Calling Features........................ 57  
Call Waiting........................................................57  
Call Forwarding..................................................58  
Forwarding All Calls ...........................................58  
Turning Off Call Forwarding...............................59  
Forwarding Missed Calls....................................59  
Call Hold.............................................................60  
3-Way Calling.....................................................61  
Creating Pauses and Waits While Dialing..........61  
Making International Calls..................................61  
Call Timers.........................................................62  
Ring Tones...................................................45  
Using the Vibrate Feature.................................. 45  
Turning Ring Tones Off...................................... 45  
Ring and Vibrate................................................ 46  
Assigning Ring Tones to Contacts..................... 46  
Viewing Ring Tone Assignments ....................... 47  
Managing Memory............................................. 47  
Deleting Custom Ring Tones............................. 47  
Memo ........................................................... 63  
Entering Text............................................... 65  
Using Alpha Mode..............................................65  
ii  
Using Word Mode .............................................. 65  
Special Function Keys ....................................... 66  
Using Numeric Mode ......................................... 67  
Using Symbols Mode......................................... 67  
Patent and Trademark Information ....................86  
Index ............................................................ 89  
Customizing Your Handset ........................69  
Setting the Volume............................................. 69  
Setting Your Handset to Vibrate ........................ 69  
Seeing the Display Better .................................. 70  
Using a Headset ................................................ 70  
Using Settings.................................................... 70  
Safety and General Information.................73  
RF Operational Characteristics.......................... 73  
Portable Radio Product Operation and EME  
Exposure............................................................ 73  
Electro Magnetic Interference/Compatibility ...... 76  
Medical Devices................................................. 76  
Operational Warnings ........................................ 77  
Operational Cautions......................................... 78  
Accessory Safety Information ............................ 79  
Understanding Status Messages...............81  
MOTOROLA LIMITED WARRANTY.................. 83  
iii  
iv  
Note: This equipment has been tested and found  
to comply with the limits for a Class B digital  
device, pursuant to part 15 of the FCC  
Rules. These limits are designed to provide  
reasonable protection against harmful  
interference in a residential installation. This  
equipment generates, uses and can radiate  
radio frequency energy and, if not installed  
and used in accordance with the  
DECLARATION OF CONFORMITY  
Per FCC CFR 47 Part 2 Section 2.1077(a)  
instructions, may cause harmful interference  
to radio communications. However, there is  
no guarantee that interference will not occur  
in a particular installation.  
Responsible Party Name: Motorola, Inc.  
Address: 8000 West Sunrise Boulevard  
Plantation, FL 33322 USA  
Phone Number: 1 (800) 453-0920  
If this equipment does cause harmful  
interference to radio or television reception,  
which can be determined by turning the  
equipment off and on, the user is encouraged  
to try to correct the interference by one or more  
of the following measures:  
Hereby declares that the product:  
Product Name: i305  
Model Number: H62XAH6RR1AN  
Reorient or relocate the receiving antenna.  
Increase the separation between the  
equipment and receiver.  
Conforms to the following regulations:  
Connect the equipment into an outlet on a  
circuit different from that to which the  
receiver is connected.  
FCC Part 15, subpart B, section 15.107(a), 15.107(d)  
and section 15.109(a)  
Class B Digital Device  
Consult the dealer or an experienced  
radio/TV technician for help.  
v
vi  
Getting Started  
volume  
controls  
audio jack  
p
m
Power button.  
Navigation key — press the arrows to scroll  
through menus and lists.  
Push-To-Talk  
(PTT) button  
Menu key — accesses context-sensitive  
menus.  
Option key — selects the option appearing  
above it on the display.  
A
s
e
punctuation  
key  
Places phone calls.  
next word/  
international plus  
dialing key  
Ends phone calls; returns to idle screen. In  
browser, hold to exit.  
speaker  
(in back)  
microphone  
back/pause  
dialing key  
To start using your i305 handset:  
Make sure your SIM card is in place.  
Charge the battery.  
accessory  
connector  
Ensure your service is activated.  
1
             
Getting Started  
Locating Your SIM Card  
Battery  
Your SIM (Subscriber Identity Module) card is a  
small piece of white plastic located in the SIM card  
holder in the back of your handset, underneath the  
battery.  
Removing the Back Cover  
1 Make sure the handset is powered off.  
2 Slide the release button forward until it releases  
the back cover.  
SIM card  
holder  
SIM card  
battery latch  
RF port  
If your SIM card is not in the SIM card holder, it may  
be in the box your handset came in, attached to the  
SIM card carrier. If this is the case, carefully detach  
your SIM card from the surrounding plastic and  
insert it as described in “Inserting Your SIM Card” on  
page 12.  
2
         
Battery  
3 Remove the back cover from the back of your  
handset, sliding it over the antenna housing.  
2 Replace the back cover and press it gently until  
you hear a click.  
Inserting the Battery  
Charging the Battery  
1 Insert the top of the battery into the battery area.  
Press the bottom of the battery to secure it.  
Your handset comes with a battery charger.  
1 Plug the charger into an electrical outlet.  
2 Open the flap covering the handset’s accessory  
connector.  
flap  
3
   
Getting Started  
3 Plug the other end of the charger into the  
accessory connector.  
Charging Times  
See your battery and charger to determine the  
appropriate charging time.  
Battery  
Charger  
Rapid  
Mid-Rate  
4 hours  
High  
Performance  
2 hours  
Maximum  
Capacity  
3.5 hours  
7.5 hours  
For best results, charge the batteries within the  
temperature range of 10°C to 40°C (50°F to 104°F).  
Prolonged charging is not recommended.  
Tip: To remove the charger from the accessory  
connector: Press the buttons on the sides of  
the plug. Pull the plug straight out.  
Removing the Battery  
1 With the handset powered off, remove the back  
cover.  
4 When charging the battery for the first time,  
charge for 30 minutes longer than the time shown  
in “Charging Times”.  
4
     
Activating your Mike Account  
2 Remove the battery by pushing the battery toward  
the antenna and lifting it out.  
Activating your Mike Account  
Before you can begin using your i305 handset, you  
need to activate your Subscriber Identity Module  
(SIM) card on The Mike Network. Your SIM card  
holds the information required to enable your  
handset to connect to The Mike Network. It also  
stores your user information, language preference  
and contact list entries.  
If you purchased your handset through an  
Authorized Mike Dealer, your SIM should already  
be active.  
Battery Use and Maintenance  
If you purchased your handset at another  
location, follow the “Getting Activated”  
The Motorola Approved Lithium Ion chargers  
provide optimum performance. Other chargers  
may not fully charge the Lithium Ion battery or  
may yield a reduced number of lifetime charge  
cycles.  
instructions in the Mike Services User’s Guide.  
Powering On  
To power your handset on:  
Extreme temperatures degrade battery  
performance. Do not store the battery where  
temperatures exceed 60°C (140°F) or fall below  
-20°C (4°F ).  
1 Extend the antenna.  
2 Press p.  
3 If the Enter SIM PIN Code screen appears, enter  
your SIM PIN. See “Entering the PIN” on page 10.  
Press A under Ok.  
Lithium Ion batteries have a self discharge rate  
and without use, lose about 1% of their charge  
per day.  
Note: When you receive your handset, the SIM  
PIN is 0000. Change your PIN to prevent  
fraudulent use of the SIM card (see  
The battery capacity is degraded if the battery is  
stored for long periods while fully charged. If long  
term storage is required, store at half capacity.  
“Changing the PIN” on page 10).  
5
         
Getting Started  
As your i305 handset connects to the network, you  
will see a welcome message and a connecting  
message. When the idle screen appears, the  
handset is ready to use.  
Line 1 and Line 2 — your phone numbers for  
phone lines 1 and 2. Each is filled in when you  
receive your first call on that line.  
Private ID — Your Private ID is the number  
that others use to contact you using Private  
calls. It is filled in when you receive your first  
Private call.  
1 d  
s
Group ID — the number of the Talkgroup you  
TELUS  
have joined.  
Carrier IP — the IP address assigned to  
TELUS Mobility. It is filled in when you register  
for packet data services.  
IP1 Address and IP2 Address — the IP  
addresses you use to access the Internet with  
your handset.  
Ckt Your circuit data number is the number  
you use if you want to use your handset to  
transfer circuit data. See “Using Your Handset  
as a Modem” on page 42. You receive this  
number from TELUS Mobility Client Care.  
Contcs  
Mesg  
S
To power your handset off:  
1 Press and hold p.  
2 Push down the antenna.  
Finding Your Phone Number  
My Info lets you view your phone number, Private  
ID, and other handset information:  
Service Status — This information may be  
used by TELUS Mobility Client Care if there is  
a problem with your handset’s services.  
1 From the main menu, select My Info.  
2 Scroll to see your information:  
Name — Enter your name. See “Entering Text”  
on page 65.  
6
   
Handset Basics  
Customizing Features  
Display Options  
You can control many features of your handset,  
including the volume of incoming sound, rings, and  
other tones. See “Customizing Your Handset” on  
page 69.  
Two display options appear at the bottom of most  
screens. You select a display option by pressing the  
option key below it.  
Menus and Lists  
Your handset’s features are arranged in menus,  
submenus, and lists.  
Handset Basics  
Any time your handset is powered on, the display  
provides you with information and options.  
status icons  
To access the items in a menu or list, scroll using  
the navigation key at the top of your keypad. This  
key lets you scroll up, down, left, or right. Holding  
down the appropriate part of the navigation key  
speeds up scrolling.  
1 d  
s
text area  
menu icon  
TELUS  
In this guide, this symbol > tells you to select a menu  
or list item. For example, Settings > Security  
means:  
display options  
1 Scroll to Settings on the main menu.  
2 Press A under Select to see the Settings  
screen.  
Contcs  
Mesg  
S
3 Scroll to Security.  
The screen shown above is the idle screen. The idle  
screen appears when your handset is on, but not  
engaged in any activity.  
Text Area  
This area displays menus, messages, names,  
phone numbers, and other information.  
7
               
Getting Started  
Menu Key  
e Messages  
Voice Mail  
Text Msgs  
Fax Mail  
Access messages. See  
page 33.  
Many of the handset’s features have menu options  
that will change depending on the currently  
highlighted menu option. These context-sensitive  
menus are available any time S appears. Press m  
to access the menu.  
Outbox  
Drafts  
Net Alert  
Main Menu  
f
m
Call Forward  
Set call forwarding options.  
See page 33.  
All your handset’s features can be accessed through  
the main menu. When you are using a feature, the  
icon for that feature appears in the upper left corner  
of the display.  
Ring Tones  
list of ring tones  
Ring Tones menu  
Assign ring tones and turn  
ringer off. See page 45.  
g
Memo  
Store a number to access  
later. See page 63.  
a
b
Browser  
Browse Mike’s Wireless  
Web Services.  
h Call Timers  
Handset usage information.  
See page 62.  
Settings  
Customize your handset’s  
settings. See page 69.  
Display/Info  
Phone Calls  
2-Way Radio  
Volume  
i
Recent Calls  
list of calls  
recent calls menu  
Call Setup menu  
Lists recent calls. See  
page 25.  
Security  
Advanced  
j
My Info  
View personal handset  
information, including phone  
number and Private ID. See  
page 6.  
d
Contacts  
View, store, edit contacts.  
new contact form See page 27.  
list of contacts  
Contacts menu  
8
     
SIM Card Security  
k
l
Call Alert  
list of call alerts  
Call Alerts menu  
Lists call alerts. See  
page 17.  
C
Talkgroup In Use — Your handset is  
active on a group call.  
12  
Active Phone Line — 1 indicates phone  
line 1 is ready to make calls; 2 indicates  
phone line 2 is ready to make calls.  
GPS  
Find your approximate  
geographical location. See  
page 49.  
GJ Call Forward — Your handset is set to  
HK forward calls. See “Call Forwarding” on  
IL page 33.  
Status Icons  
Status icons appear in the two rows at the top of the  
display. Some appear at all times. Others appear  
only when your handset is engaged in certain  
activities or when you have activated certain  
features.  
uv Ringer Off — Your handset is set not to  
M
ring. See “Turning Ring Tones Off” on  
page 45.  
Messages — You have one or more  
messages. See “Messages” on page 33.  
wy  
x
ab  
cd  
Battery Strength — More bars on the  
D
Internet — You are ready to browse the  
battery indicate a greater charge.  
internet.  
ef  
gd  
YZ  
Packet Data — You are ready to transfer  
packet data or are transferring packet  
data. See “Using Your Handset as a  
Modem” on page 42.  
opqSignal Strength — More bars next to the  
rs antenna indicate a stronger signal.  
A
B
Phone In Use — Your handset is active  
on a phone call.  
SIM Card Security  
The SIM card stores all your Contacts information.  
Since this information is stored on your SIM card,  
not in your handset, you can remove the information  
by removing your SIM card.  
Private In Use — Your handset is active  
on a Private call.  
9
   
Getting Started  
Note: Except for making emergency calls, your  
handset will not function without the SIM  
card.  
Changing the PIN  
1 From the main menu, select Settings > Security  
> Change Password > SIM PIN.  
To prevent unauthorized use of your handset, your  
SIM card can be protected by a PIN that you enter  
each time the handset is powered on. You can  
change the PIN or turn off the requirement that it be  
entered.  
2 At the Enter Old SIM PIN Code screen, enter the  
current SIM PIN.  
3 Press A under Ok.  
4 At the Enter New SIM PIN Code screen, enter  
the new 4- to 8-digit SIM PIN.  
Note: Your PIN is set to OFF by default.  
5 Press A under Ok.  
6 At the Re-enter New SIM PIN Code screen,  
Entering the PIN  
You may be required to enter a SIM PIN when you  
first use your handset.  
re-enter the new SIM PIN to confirm.  
7 Press A under Ok.  
When you receive your handset, the SIM PIN is  
0000. Change your PIN to prevent fraudulent use of  
the SIM card.  
Turning the PIN Requirement On and  
Off  
When the SIM PIN requirement is on, you are  
prompted to enter your PIN each time you turn on  
your handset.  
Important: If you enter your PIN incorrectly five  
times, your SIM card is blocked. To  
unblock your SIM card, you must contact  
TELUS Mobility Client Care. See  
Note: If a SIM PIN is required, your handset will  
not function until the SIM PIN is entered,  
except for making emergency calls.  
“Unblocking the PIN” on page 11.  
1 When the Enter SIM PIN Code screen appears,  
enter your SIM PIN. An asterisk appears for each  
character entered.  
When the PIN requirement is off, your handset can  
be used without entering a PIN.  
2 Press A under Ok.  
10  
               
SIM Card Security  
Important: When the SIM PIN requirement is off, the  
personal data on your SIM card is not  
protected. Anyone can use your handset  
and access your personal data.  
3 Press s.  
4 Enter a new 4- to 8-digit SIM PIN. Press s.  
5 Re-enter your SIM PIN. Press s.  
If you entered the codes properly, SIM Unlocked  
appears on the display.  
1 From the main menu, select Settings > Security  
> SIM PIN.  
2 Select On or Off.  
3 Enter the current SIM PIN.  
4 Press A under Ok.  
Inserting and Removing Your SIM Card  
Important: Do not touch the gold-coloured areas of  
your SIM card.  
Switching SIM Cards  
Unblocking the PIN  
When you move your SIM card from one handset to  
another, your Contacts information will not be  
erased as the information is stored in the SIM. If  
you remove your SIM card and use it with another  
handset, or use another SIM card with your handset,  
the following information is erased:  
If you enter your PIN incorrectly five times, your SIM  
card is blocked. To unblock your SIM card, you must  
contact TELUS Mobility Client Care to get a PIN  
Unblock Key (PUK).  
Important: If you unsuccessfully enter the PUK code  
ten times, your SIM card is permanently  
blocked and must be replaced. If this  
happens, all data is lost. You will get a  
message to contact TELUS Mobility  
Client Care. Except for making  
The recent calls list  
Call forwarding settings  
Net alerts  
Text messages, drafts, and quick notes  
Information stored in Memo  
3 most recent GPS Enabled locations  
emergency calls, your handset will not  
function with a blocked SIM card.  
To unblock the PIN:  
1 Press * * 0 5s.  
2 Enter the PUK code.  
11  
       
Getting Started  
Inserting Your SIM Card  
Removing Your SIM Card  
Important: To avoid loss or damage, do not remove  
your SIM card from your handset unless  
absolutely necessary.  
1 With your handset powered off, remove the back  
cover and battery. See “Removing the Battery” on  
page 4.  
2 Hold your SIM card as shown. Do not touch the  
gold-coloured area.  
1 With your handset powered off, remove the back  
cover and battery. See “Removing the Battery” on  
page 4.  
2 While holding down the tab near the SIM card  
holder, slide your SIM card out of the SIM card  
holder. Do not touch the gold-coloured area.  
SIM card  
holder  
cut corner  
3 Carefully slide your SIM card into your handset,  
until it lies flat in the SIM card holder.  
SIM card  
holder  
tab  
Note: Protect your SIM card as you would any  
delicate object. Store it carefully.  
Locking the Keypad  
Locking the handset’s keypad prevents its buttons  
from being pressed. When the keypad is locked, you  
can only:  
Power the handset on and off  
12  
           
Accessories  
Unlock the keypad  
For More Information  
If you have additional questions about your i305  
handset, contact your Mike dealer or TELUS  
Mobility Client Care.  
Respond to incoming calls, messages, and alerts  
Important: Emergency calls cannot be placed while  
the keypad is locked.  
To lock the keypad:  
1 From the idle screen, press m.  
2 Press *.  
If you press a key while the keypad is locked,  
instructions for unlocking the keypad display briefly.  
To unlock the keypad:  
1 From the idle screen, press m.  
2 Press *.  
While the keypad is locked, you can respond to  
incoming calls, messages, and alerts just as you do  
when the keypad is not locked. When finished, press  
e to return to the idle screen. The keypad remains  
locked.  
Accessories  
Your handset comes with a battery and a charger.  
To order additional accessories including front  
covers, log on to our Web site at  
www.telusmobility.com or contact your Mike Dealer.  
13  
     
14  
Every Private ID number contains 3 parts — an area  
ID, a fleet ID, and a member ID — with asterisks  
between each of these parts. For example:  
999*999*9999.  
Mike’s Direct Connect  
Service  
There are two ways of communicating over Mike’s  
Direct Connect service:  
When you place a Private call, you must enter the  
entire Private ID number including the asterisks.  
one-to-one using a private call  
one-to-many in a group call  
When you store a Private ID number in Contacts,  
include the asterisks with the entire Private ID  
number in case you travel with your handset outside  
of your home area.  
Both of these methods are very similar to two-way  
radio, and at a fraction of the cost of traditional  
cellular. Mike’s Direct Connect also offers the Call  
Alert feature, which gives recipients a notice, similar  
to a ringer, that you would like to speak to them.  
From the Keypad  
To enter the Private ID you want to call, press the  
numbers on the keypad.  
One-to-One Private Calls  
If you make a mistake:  
To clear a digit, press A under Delete.  
Making Private Calls  
1 Enter the Private ID you want to call.  
2 Press and hold the PTT button on the side of your  
phone. Begin talking after your handset emits a  
chirping sound.  
To clear all digits, press and hold A under  
Delete.  
To insert or delete a digit anywhere in the string of  
digits you have entered, scroll left or right.  
3 Release the PTT button to listen.  
To cancel, press e.  
Tip: To let someone know that you want to talk to  
him or her on a Private call, send a call alert.  
See “Call Alerts” on page 17.  
From the Recent Calls List  
The recent calls list stores the last 20 calls you  
made or received.  
15  
       
Mike’s Direct Connect Service  
To select a Private ID from the recent calls list as the  
number you want to call:  
Calling from a Contacts Entry  
1 From the main menu, select Contacts.  
2 Scroll to the name or Private ID number you want  
to call.  
1 From the idle screen, scroll down. -or-  
From the main menu, select Recent Calls.  
3 Press A under View. -or-  
2 Scroll to the name or Private ID number you want  
to call.  
If View is not one of your options: Press m. Select  
View.  
From Contacts  
4 Place the call now. -or-  
If you have Private IDs stored in Contacts, you can  
use these numbers to make calls. For information on  
entering numbers into Contacts, see “Creating  
Entries” on page 29.  
Scroll to view more numbers. When you place the  
call, it is made to the number displayed.  
Receiving Private Calls  
When you receive a Private call, your handset emits  
a chirping sound.  
Calling from the Contacts List  
1 From the main menu, select Contacts.  
2 Scroll to the name or Private ID number you want  
To answer a Private call:  
to call.  
1 Wait for the caller to finish speaking.  
Tip: To find Contacts entries faster, use the  
2 Press and hold the PTT button on the side of your  
handset. Begin talking after your phone emits a  
chirping sound.  
keypad to enter the first letter of the name.  
3 Place the call now. -or-  
With the Contacts type field highlighted, scroll left  
or right to display the Contacts type for the  
number you want to call.  
Release the PTT button to listen.  
If you are making a Private call, your phone places  
the call to the Private ID stored in the Contacts  
entry, even if the Private ID icon is not displayed.  
16  
   
One Touch PTT  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Enter the number from  
Contacts, the recent calls list, or Memo, as you  
would when making a call.  
One Touch PTT  
One Touch PTT sets your phone to call the most  
recent Private ID on the recent calls list, or to a  
Private ID you choose, every time you press the  
PTT button.  
Tip: If you are entering a Talkgroup number, enter  
# before the number.  
Setting One Touch PTT  
5 Press A under Ok.  
One Touch PTT sets your phone to call the most  
recent Private ID on the recent calls list, or to a  
Private ID you choose, every time you press the  
PTT button.  
To turn off One Touch PTT:  
1 From the main menu, select Settings > 2-Way  
Radio > One Touch PTT.  
2 Scroll to Off.  
3 Press A under Select.  
To set your phone to call the most recent Private ID  
on the recent calls list:  
1 From the main menu, select Settings > 2-Way  
Call Alerts  
Sending a call alert lets the recipient know that you  
want to talk to him or her on a Private call.  
Radio > One Touch PTT.  
2 Scroll to Last Call.  
3 Press A under Select.  
When you send a call alert, the recipient’s phone  
emits a series of beeps and displays your name or  
Private ID.  
To set your phone to call a Private ID you choose:  
1 From the main menu, select Settings > 2-Way  
Radio > One Touch PTT.  
2 Scroll to Assign Number.  
3 Press A under Change.  
4 To enter the number you want your phone to call  
every time you press the PTT button:  
The recipient can:  
Answer — begin a Private call with the sender  
Queue — store the call alert to the call alert  
queue, which is a list of call alerts  
Clear — dismiss and delete the call alert  
Enter the number using your keypad. -or-  
17  
             
Mike’s Direct Connect Service  
Sending Call Alerts  
Viewing Date and Time  
1 Enter the Private ID you want to send to, as you  
To view the date and time a call alert was received:  
would when making a Private call.  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want information on.  
3 Press m.  
2 Press A under Alert. Ready to Alert appears  
on the display.  
3 Press the PTT button until Alert Successful  
appears on the display.  
4 Select View.  
Responding to Call Alerts in the Queue  
Receiving Call Alerts  
After you queue a call alert, you can respond to it by  
making a Private call to the sender or sending a call  
alert to the sender. This call alert is then removed  
from the queue.  
When you receive a call alert, you must answer,  
queue, or clear it. You cannot receive phone calls or  
Private calls until you do.  
To answer a call alert, press the PTT button to  
make a Private call to the sender.  
Making a Private Call to the Sender  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want to respond to.  
3 Press the PTT button to begin the call.  
To queue a call alert, press A under Queue.  
To clear a call alert, press A under Clear.  
Using the Call Alert Queue  
When you queue a call alert, it remains in the call  
alert queue until you respond to it, or delete it.  
Sending a Call Alert to the Sender  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want to respond to.  
3 Press A under Alert. Ready to Alert appears  
Viewing Call Alerts  
1 From the main menu, select Call Alert.  
2 Scroll through the list.  
on the display.  
4 Press and hold the PTT button until Alert  
Successful appears on the display.  
18  
         
One-to-Many Group Calls  
Note: Answering a call alert from the recent call  
list does not remove it from the call alert  
queue.  
One-to-Many Group Calls  
A group call is a type of dispatch call made to all  
members of a Talkgroup at once. A Talkgroup is a  
group of Private IDs.  
Deleting Call Alerts  
To delete a call alert from the queue:  
To receive group calls made to a Talkgroup, you  
must join the Talkgroup. See “Joining a Talkgroup”  
on page 20.  
1 From the call alert queue, scroll to the call alert  
you want to delete.  
2 Press m.  
3 Select Delete.  
4 Press A under Yes to confirm.  
Making Group Calls  
1 Press #. Then enter the Talkgroup number using  
the keypad. -or-  
To delete all call alerts from the queue:  
Choose the Talkgroup name from Contacts or  
recent calls list.  
1 From the call alert queue, press m.  
2 From the call alert menu, select Delete All.  
3 Press A under Yes to confirm.  
2 Proceed as if making a Private call.  
Receiving Group Calls  
Sorting Call Alerts  
To answer a group call:  
To sort call alerts by the order they were received:  
Proceed as if answering a Private call. Only one  
person at a time may speak on a group call.  
1 From the main menu, select Call Alert.  
2 Press m.  
3 Select Sort By.  
4 Scroll to First on Top or Last on Top.  
5 Press A under Select.  
Turning off Group Calls  
To control whether you hear group calls to your  
Talkgroup:  
1 From the main menu, select Settings > 2-Way  
Radio > Tkgrp Silent.  
19  
                 
Mike’s Direct Connect Service  
2 Press A under Change.  
3 Scroll to On if you don’t want to hear group calls  
to your Talkgroup. -or-  
Scroll to Off if you want to hear group calls to your  
Talkgroup.  
4 Press A under Select.  
Joining a Talkgroup  
Your Mike sales representative creates Talkgroups  
for you and assigns each Talkgroup to a Talkgroup  
number. You can choose a name for each of your  
Talkgroups when you create entries for them in  
Contacts.  
To receive group calls made to a Talkgroup, you  
must join the Talkgroup. You can belong to only one  
Talkgroup at a time. When you join a new  
Talkgroup, you no long belong to your previous  
Talkgroup.  
To join a Talkgroup:  
1 Press #. Then enter the Talkgroup number using  
the keypad. -or-  
Choose the Talkgroup name from Contacts or  
recent calls list.  
Press A under Join.  
20  
   
Call Icons  
When you make a call, call icons appear in the text  
area of the handset’s display.  
Making Phone Calls  
To make a phone call:  
1 Enter the number you want to call.  
2 Press s to place the call.  
3 Press e to end the call.  
X Placing a phone call.  
W
Y
Z
U
Receiving a phone call.  
Phone call is active.  
Phone call is on hold.  
Phone call ended.  
Receiving Phone Calls  
When you receive a phone call, your handset rings,  
vibrates, or lights up its backlight.  
To answer a phone call:  
Press s. -or-  
When you miss a call, this icon appears in the text  
area:  
Press A under Yes. -or-  
Press any key on the keypad.  
V
Missed a phone call.  
To send a phone call to voice mail instead of  
answering it:  
Entering the Number to Call  
Press e. -or-  
Press A under No.  
To end a phone call:  
Press e.  
To enter the number you want to call, you can:  
Use the numbers on the keypad  
Select the number from the recent calls list  
Select the number from Contacts  
Redial the last phone number called  
Use Speed Dial or Turbo Dial®  
21  
                   
Making Phone Calls  
From the Keypad  
From Contacts  
To enter the number you want to call, press the  
numbers on the keypad.  
If you have numbers stored in Contacts, you can  
use these numbers to make calls. For information on  
entering numbers into Contacts, see “Creating  
Entries” on page 29.  
If you make a mistake:  
To clear a digit, press A under Delete.  
Calling from the Contacts List  
To clear all digits, press and hold A under  
Delete.  
1 From the main menu, select Contacts.  
2 Scroll to the name or number you want to call.  
To insert or delete a digit anywhere in the string of  
digits you have entered, scroll left or right.  
Tip: To find Contacts entries faster, use the  
keypad to enter the first letter of the name.  
To cancel, press e.  
3 Place the call now. -or-  
From the Recent Calls List  
The recent calls list stores the last 20 calls you  
made or received.  
With the Contacts type field highlighted, scroll left  
or right to display the Contacts type for the  
number you want to call.  
To select a number from the recent calls list as the  
number you want to call:  
If you are making a phone call:  
Your handset places the call to the phone number  
assigned to the Contacts type displayed.  
1 From the idle screen, scroll down. -or-  
From the main menu, select Recent Calls.  
2 Scroll to the name or number you want to call.  
If the Contacts type displayed is not a phone  
number, your handset places the call to the phone  
number stored in the Contacts entry.  
If the Contacts type displayed is not a phone  
number and you have more than one phone  
number stored in the Contacts entry, your  
handset prompts you to select the phone number  
you want to place the call to.  
22  
   
Using Speakerphone  
Calling from a Contacts Entry  
2 Press #.  
1 From the main menu, select Contacts.  
2 Scroll to the name or number you want to call.  
3 Press A under View. -or-  
Turbo Dial  
From the idle screen, press and hold the Speed  
Dial number (1 through 9) assigned to the phone  
number you want to call.  
If View is not one of your options: Press m. Select  
View.  
Using Speakerphone  
Turning on speakerphone makes incoming sound  
come out of the handset’s speaker instead of the  
earpiece. Speakerphone is available whenever you  
are on an active phone call.  
4 Place the call now. -or-  
Scroll to view more numbers. When you place the  
call, it is made to the number displayed.  
Redialing the Last Number  
Press and hold s to place a call to the last phone  
number you called.  
To turn speakerphone on or off:  
Press A under Speaker. -or-  
Press t.  
Using Speed Dial and Turbo Dial®  
Each phone number stored in Contacts is assigned  
a Speed Dial number which you can use to enter  
that number.  
Using Mute  
Muting calls lets you listen to incoming sound  
without transmitting sound. Mute is available  
whenever you are on an active call.  
Turbo Dial lets you place calls to the phone numbers  
associated with Speed Dial numbers 1 through 9  
without entering the number.  
To turn mute on:  
Press A under Mute.  
Speed Dial  
While mute is on, Unmute appears as a display  
option.  
1 From the idle screen, use the keypad to enter the  
Speed Dial number assigned to the phone  
number you want to call.  
23  
             
Making Phone Calls  
To turn mute off:  
Ontario Provincial Police  
(Ontario only)  
#OPP  
(#677)  
Press A under Unmute.  
Coast Guard  
#16  
Making Emergency Phone  
Calls  
Your handset supports emergency calling.  
Emergency phone calls can be made even when  
your SIM card is blocked or not in your handset.  
Canutec - Toxic Spill Hotline  
Canadian Tire Auto Club  
#666  
#CTC  
(#282)  
Info-travaux/Road conditions  
(Quebec only)  
#7575  
Dial 911 to be connected to an emergency response  
center. If you are on an active call, you must end it  
before calling 911.  
Marine & Air Rescue (B.C. only)  
Dominion Auto Club  
*311  
*322  
Important: Emergency calls cannot be placed while  
the keypad is locked.  
Special Dialing Codes  
Mike offers the following special dialing codes:  
Emergency  
911  
611  
TELUS Mobility Client Care  
Canadian Automobile Association  
#CAA  
(#222)  
Surete de Quebec  
(Quebec only)  
#4141  
24  
       
To get more information on a recent call:  
Recent Calls  
The recent calls list stores the numbers of the 20  
most recent calls you have made and received.  
1 From the recent calls list, scroll to the call you  
want information on.  
2 Press A under View. -or-  
To view the recent calls list:  
If View is not one of your options: Press m. Select  
View.  
1 From the main menu, select Recent Calls.  
2 Scroll through the list.  
This displays information such as the name  
associated with the call, the number, the date, time,  
and duration of the call.  
If the number of a recent call is stored in Contacts,  
the name associated with the number appears on  
the recent calls list.  
Storing Recent Calls to  
Contacts  
1 From the recent calls list, scroll to the number you  
want to store.  
An icon appears beside the name or number  
indicating the Contacts type of the number used in  
the call. See “Contacts” on page 27.  
For phone calls, an icon appears to the left of the  
name or number giving more information about the  
call:  
2 Press A under Store. -or-  
If Store is not one of your options: Press m.  
Select Store.  
X A call you made.  
3 To store the number as a new entry, select [New  
Contact]. -or-  
W
V
A call you received.  
A missed call. Missed calls appear on the  
recent calls list only if you have Caller ID.  
To store the number in an existing entry, select  
the entry.  
4 With the Contacts type field highlighted, scroll left  
or right to display the Contacts type you want to  
assign the number.  
Tip: The recent calls list also stores call alerts you  
have received. They appear as Private calls.  
25  
                 
Recent Calls  
5 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 29.  
6 Press A under Done.  
Deleting Recent Calls  
To delete a call:  
1 From the recent calls list, scroll to the call you  
want to delete.  
2 Press m.  
3 Select Delete.  
4 Press A under Yes to confirm.  
To delete all calls:  
1 From the recent calls list, press m.  
2 Select Delete All.  
3 Press A under Yes to confirm.  
26  
   
A Contacts type — Each number or address  
stored must be assigned a Contacts type:  
Contacts  
Each Contacts entry can store several numbers or  
addresses. Information stored in Contacts is saved  
on your SIM card. If you move your SIM card to  
another SIM-based handset, you can access  
information stored in Contacts from that handset  
A
B
C
D
E
F
G
H
I
J
K
Mobile  
Private  
Work1  
Work2  
Home  
Email  
Fax  
phone number  
Private ID  
phone number  
phone number  
phone number  
email address  
phone number  
phone number  
Talkgroup number  
IP address  
A Contacts entry contains:  
A name — A name is required if your are storing  
more than one number or address to the entry;  
otherwise, it is optional. Typically, this is the name  
of the person whose contact information is stored  
in the entry.  
Pager  
Talkgroup  
IP  
A ring tone — You can assign a ring tone to ring  
when you get calls from the person whose contact  
information is stored in the entry.  
Other  
phone number  
A number or address — Each Contacts entry  
must contain a number or address. This may be  
any type of phone number, Private ID, Talkgroup  
number, email address, or IP address.  
A Speed Dial number — When you store a phone  
number, it is assigned a Speed Dial number. You  
can accept the default Speed Dial number or  
change it.  
27  
             
Contacts  
2 Select Search.  
3 Enter the name you want to see. See “Entering  
Text” on page 65.  
Viewing Contacts  
To access Contacts:  
Press A under Contcs. -or-  
From the main menu, select Contacts. -or-  
If you are on a call: Press m. Select Contacts.  
To view entries:  
4 Press A under Ok.  
Your handset finds the name you entered or the  
nearest match.  
Showing Only Private IDs and  
Talkgroups  
To set Contacts to show only entries that contain  
Private IDs and Talkgroup entries:  
1 From the Contacts list, scroll to the entry you want  
to view.  
2 If an entry has more than one number or address  
stored, <> surrounds the Contacts type icon.  
Scroll left or right to view the icon for each number  
stored in the entry.  
3 When the icon for the number or address you  
want to view is displayed, press A under View.  
-or-  
1 From the Contacts list, press m.  
2 Select Filter.  
3 With Show Prvt/Grp highlighted, press A under  
Select.  
To set Contacts to show all entries:  
If View is not one of your options: Press m. Select  
1 From the Contacts list, press m.  
2 Select Filter.  
3 Scroll to Show All.  
View.  
4 Scroll to view the other numbers and addresses  
stored for the entry.  
4 Press A under Select.  
Tip: To view more entries, continue scrolling.  
Searching for a Name  
To search for a name in Contacts:  
1 From the Contacts list, press m.  
28  
           
Creating Entries  
Enter the name. See “Entering Text” on page 65.  
When you are finished, press A under Ok.  
Creating Entries  
A number or address and a Contacts type are  
required for all Contacts entries. Other information is  
optional. You may enter the information in any order  
by scrolling through the entry details.  
3 If you want to assign a ring tone to the name:  
With the Ringer field highlighted, press A under  
Change.  
After you have entered the number or address,  
Contacts type, and any other information you want,  
you can press A under Done to save the entry to  
Contacts.  
Scroll to the ring tone you want to assign. Press  
A under Select.  
4 To assign a Contacts type to the number or  
address being stored:  
To cancel a Contacts entry at any time press, e to  
return to the idle screen.  
With the Contacts type field highlighted, press A  
under Change.  
Tip: In some fields that require you to enter  
information, you can begin entering the  
information from the keypad instead of  
pressing A under Change.  
Scroll to the Contacts type you want to assign.  
Press A under Select.  
5 To store a number or address:  
To create a Contacts entry:  
With the # field (or ID for an email address, or IP  
for an IP address) highlighted, press A under  
Change.  
1 To access the entry details screen:  
Select Contacts > [New Contact]. -or-  
Enter the number or address. For phone  
numbers, use the 10-digit format. For email  
addresses, see “Entering Text” on page 65.  
From the Contacts list, press m. Scroll to New.  
Press A under Select.  
2 If you want to assign a name to the entry:  
Tip: Press A under Browse to select a number  
or address from Contacts, the recent calls  
list, or Memo.  
With the Name field highlighted, press A under  
Change.  
When you are finished, press A under Ok.  
29  
         
Contacts  
6 If you want to assign more options to the number,  
press A under Change with the [Options] field  
highlighted. See “Assigning Options” on page 30.  
When you are finished, press A under Ok.  
3 When you are finished, press A under Back.  
7 If you want to add more numbers or addresses to  
the entry:  
Storing Numbers Quickly  
To store numbers to Contacts from the recent call  
list, see “Storing Recent Calls to Contacts” on page  
25.  
Scroll past the information you already entered.  
Enter the additional information for the entry using  
step 2 through step 6. You must assign a name to  
the entry, if you have not already.  
To store numbers to Contacts from Memo, see  
“Memo” on page 63.  
8 Press A under Done.  
To store numbers to Contacts from the idle screen:  
Assigning Options  
1 If you have not already, press A under Change  
with the [Options] field highlighted  
1 Use the keypad to enter the number you want to  
store.  
2 Press m.  
2 The default Speed Dial number assigned to a  
phone number is displayed in the Speed # field.  
This is always the next available Speed Dial  
location.  
3 Select Store Number.  
4 To store the number as a new entry, select [New  
Contact]. -or-  
To store the number in an existing entry, select  
the entry.  
If you want to assign the phone number to a  
different Speed Dial location:  
5 With the Contacts type field highlighted, scroll left  
or right to display the Contacts type you want to  
assign the number.  
With the Speed # field highlighted, press A  
under Change.  
Press A under Delete to delete the current  
6 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 29.  
Speed Dial number.  
Enter the new Speed Dial number using the  
keypad.  
7 Press A under Done.  
30  
               
Editing Entries  
3 Press m.  
Editing Entries  
1 From the Contacts list, scroll to the entry you want  
to edit.  
4 Scroll to Delete Number.  
5 Press A under Select.  
6 Press A under Yes to confirm.  
2 Press m.  
3 Select Edit. The entry details screen displays.  
4 Follow the applicable instructions in “Creating  
Entries” on page 29 to edit the various fields.  
Deleting All Entries From Contacts  
1 From the Contacts list, press m.  
2 Scroll to Delete All.  
3 Press A under Select.  
4 Press A under Yes to confirm.  
Deleting Entries  
Delete an Entry  
1 From the Contacts list, scroll to the entry you want  
to delete.  
2 Press m.  
3 To delete the entire entry, scroll to Delete  
Contact.  
Checking Capacity  
To see how many numbers are stored in Contacts:  
1 From the Contacts list, press m.  
2 Select Capacity.  
4 Press A under Select.  
5 Press A under Yes to confirm.  
Creating Pauses and Waits  
When storing a number, you can program your  
handset to pause or wait between digits while  
dialing. A pause makes your handset pause for 3  
seconds before dialing further. A wait makes your  
handset wait for your response before dialing  
further.  
Delete a Number or Address  
1 From the Contacts list, scroll to the entry that  
contains the number or address you want to  
delete.  
2 With the Contacts type field highlighted, scroll left  
or right to display the Contacts type for the  
number you want to delete.  
31  
                 
Contacts  
This feature is useful when using voice mail or other  
automated phone systems that require you to dial a  
phone number and then enter an access number.  
Tip: You can create pauses and waits while  
dialing a number from the keypad. See  
“Creating Pauses and Waits While Dialing”  
on page 61.  
To program a pause:  
International Numbers  
When storing a number that you plan to use for  
international calls, use Plus Dialing:  
Press and hold * until the letter P appears. The  
P represents a 3-second pause.  
If you store 17035551235P1234, when you select  
this number and make a call, your handset dials the  
first 11 digits, pauses for 3 seconds, then dials the  
last 4 digits.  
1 Press and hold 0 for two seconds. A “0”  
appears, then changes to a “+”.  
Note: The network translates the “+” into the  
appropriate international access code  
needed to place the call.  
If you want a pause longer than 3 seconds, press  
and hold * more than once. Each P represents a  
3-second pause.  
2 Enter the country code, city code, or area code,  
and phone number.  
To program a wait:  
For information about making international calls, see  
“Making International Calls” on page 61.  
Press and hold * until the letter W appears. The  
W means your handset waits here before dialing  
further.  
If you store 17035551235W1234, when you select  
this number and make a call, your handset dials the  
first 11 digits and then waits. A message appears  
asking if you want to send the rest of the digits.  
Press A under Yes to dial the last 4 digits.  
32  
   
If you are on a call when you receive a message,  
your handset may sound a notification tone during  
the call or after you end the call, depending on how  
you set your notification options.  
Messages  
To access your voice mail messages, text and  
numeric messages, Net alerts, and any other types  
of messages you are able to receive, go to the  
message center:  
Setting Notification Options  
To control whether your handset sounds message  
notification tones while you are on phone calls:  
1 Press A under Mesg. -or-  
From the main menu, select Messages.  
1 From the main menu, select Settings > Phone  
Calls > Notifications.  
2 Scroll to the type of message you want to access.  
3 Press A under the display option on the left.  
2 Choose the option you want:  
Receive All Tones sound during calls for all  
The message center shows how many messages  
you have of each type. You can listen to, read, or  
delete these messages.  
types of messages.  
Msg Mail Only Tones sound during calls for  
mail messages; tones for all other types of  
messages are held until you end calls.  
Delay All Tones for all types of messages  
are held until you end calls.  
Message Notifications  
When you receive a message, your handset notifies  
you with text on the display and a notification tone or  
vibration. You can access the message or dismiss  
the notification.  
3 Press A under Select.  
Tip: To set notification option during a call: Press  
m. Select In Call Setup > Notifications.  
If you dismiss the notification, the message is not  
deleted. It can be accessed through the message  
center.  
Voice Mail  
If you are not on a phone call when you receive a  
message, your handset sounds a notification tone  
every 30 seconds until you access the message or  
dismiss the alert.  
Note: To receive voice mail messages, you must  
first set up a voice mail account with  
TELUS Mobility Client Care.  
33  
                 
Messages  
When you receive a voice mail message, New  
Voice Mail Message appears on the display.  
Advanced Voice Mail with Fax  
Mike's Advanced Voice Mail with Fax allows you to  
receive faxes directly to your handset and store  
them along with your voice messages until you're  
ready to print. Follow the voice mail prompts to print  
the fax to a fax machine. It ensures privacy,  
convenience and eliminates the need for a separate  
fax line.  
To call TELUS Mobility voice mail system and listen  
to the message:  
Press A under Call.  
To dismiss the message notification:  
Press A under Exit. This icon yappears on  
the display, reminding you that you have a new  
message.  
When you subscribe to Mike's Advanced Voice Mail  
with Fax, you'll receive a fax number from your point  
of feature activation. If you haven't received a fax  
number, please contact the nearest TELUS Mobility  
dealer or call TELUS Mobility client care.  
Sending Unanswered Calls to Voice  
Mail  
To send a phone call to voice mail instead of  
answering it:  
Please see www.telusmobility.com for more details  
of TELUS Mobility Voice Messaging services.  
Press e. -or-  
Fax Mail Indicator  
Your i305 handset is equipped with a Fax Mail  
indicator to notify you when you have received a fax  
through Mike's Advanced Voice Mail with Fax.  
Press A under No.  
If the caller leaves a message, this icon y  
appears on the display, reminding you that you have  
a new message.  
When you receive a new fax, New FaxMail Message  
appears on the display.  
Your handset will alert you audibly every 30 seconds  
until you press A under Call or A under Exit.  
34  
       
Text and Numeric Messages  
Enter your signature. It may be up to 11  
Text and Numeric Messages  
characters long. See “Entering Text” on page 65.  
With mobile originated text messaging, you can  
send and receive short text messages to and from  
other Mike handsets. Messages you receive appear  
on your handset’s display and in the text message  
inbox.  
When you are finished, press A under Ok.  
6 With the Srvc Cntr No field highlighted, press A  
under Change.  
Enter the phone number of your service center. If  
you do not know this number, contact TELUS  
Mobility.  
If your handset is powered off when you receive a  
message, your handset notifies you the next time  
you power it on. If you are out of your coverage  
area, your handset alerts you when you return to  
your coverage area.  
When you are finished, press A under Ok.  
7 With the Expire After field highlighted, press A  
under Change.  
Tip: While reading a text and numeric message  
that contains a phone number, you can press  
s to call that number.  
This is the amount of time messages you send  
are saved if they cannot be delivered. After this  
period, they are discarded.  
Scroll or press A under Q to change field.  
Setting Up  
Before you begin using mobile originated text  
messaging, you may need to set up your signature,  
service center number, and expiration information:  
When you are finished, press A under Done.  
8 Press A under Back to save the information you  
entered.  
1 From the main menu, select Messages.  
2 Scroll to Text Inbox.  
Receiving Messages  
3 Press m.  
4 Select Text Msg Setup.  
5 With the Signature field highlighted, press A  
under Change.  
When you receive a message, your handset notifies  
you as it would with any other type of message. See  
“Message Notifications” on page 33.  
35  
             
Messages  
To view the message:  
From the main menu, select Messages > Text  
Outbox > [Create Msg].  
Press A under Read.  
2 Press A under Create.  
3 To address the message:  
To dismiss the message notification:  
Press A under Exit.  
Use the keypad to enter the phone number of the  
person you want to send the message to. -or-  
Reading Messages From the  
Message Center  
1 From the main menu, select Message > Text  
Inbox.  
Press A under Browse. Select Contacts,  
Recent Calls, or Memo. Enter the number from  
Contacts, the recent calls list, or Memo, as you  
would when making a call.  
2 Scroll to the message you want to read.  
When you are finished, press A under Ok.  
3 Press A under Read.  
4 If the message fills more than one screen, scroll  
to read it.  
4 Enter the text of the message. See “Entering  
Text” on page 65. -or-  
To use a quick note: Press A under Browse.  
Scroll to the quick note you want. Press A under  
Select. For more information on quick notes, see  
“Using Quick Notes” on page 37.  
5 To keep the message, press A under Save. -or-  
To delete the message, press A under Delete.  
Tip: To see more choices, including replying to  
If you want to add your signature: Press m. Select  
Add Signature.  
the message, press m.  
Each message can be up to 160 characters long.  
When you are finished, press A under Ok.  
Creating and Sending  
Messages  
1 From the main menu, select Messages > Text  
Inbox > [Create Msg]. -or-  
5 If you want to send the message, press A under  
Yes.  
6 With the Report field highlighted, press A under  
Change. Select Yes.  
36  
       
Creating and Sending Messages  
7 If you want to specify the type of message you  
Enter text. See “Entering Text” on page 65. -or-  
want to send:  
To choose from pre-installed notes: Press A  
under Browse. Scroll to the note you want. Press  
A under Select.  
With the Send As field highlighted, press A  
under Change. Scroll to the message type you  
want. Press A under Select.  
3 Press A under Store.  
8 To send the message: Press s. Press A under  
Yes. -or-  
Tip: For more options, including sending the  
quick note, press m.  
To save the message as a draft without sending  
it: Press m. Scroll to Save As Draft. Press A  
under Select. -or-  
Using Drafts  
When you save a message as a draft, it is saved in  
the drafts folder. You must have a draft saved to  
have a drafts folder.  
To delete the message without sending it: Press  
m. Scroll to Delete. Press A under Select.  
To edit a draft:  
Tip: In some fields, you can select an option by  
scrolling left or right instead of pressing A  
under Change.  
1 From the main menu, select Messages > Drafts  
Folder.  
2 Press A under Change.  
Using Quick Notes  
3 To edit the fields you want to change, follow  
step 3 through step 8 in “Creating and Sending  
Messages” on page 36.  
Quick notes are short, pre-written text messages  
that you can create, edit, and send. You can store  
up to 20 quick notes. A quick note may be up to 30  
characters long.  
If you have a draft saved, you can create more  
drafts in the drafts folder:  
To create a quick note:  
1 From the main menu, select Messages > Drafts  
Folder > [Create Msg].  
2 Press A under Create.  
1 From the main menu, select Messages > Quick  
Notes > [New Quick Note].  
2 Press A under Create.  
37  
     
Messages  
3 Follow step 3 through step 7 in “Creating and  
3 Press m.  
4 Select Re-send.  
5 Press A under Yes to confirm.  
Sending Messages” on page 36.  
4 Scroll to Save As Draft.  
Using the Outbox  
Deleting Sent Messages  
Messages you have sent are stored in the outbox.  
To delete a sent message:  
These icons appear next to messages in the outbox:  
1 From the main menu, select Messages > Text  
Outbox.  
4
9
0
5
6
8
7
R
Sent and confirmed.  
Send attempted.  
Forwarded.  
2 Scroll to the message you want to delete.  
3 Press m.  
4 Select Delete.  
5 Press A under Yes to confirm.  
Received by addressee.  
Not received by addressee.  
Send failed.  
To delete all unlocked sent messages:  
1 From the main menu, select Messages > Text  
Outbox.  
2 Press m.  
3 Select Delete All.  
4 Press A under Yes to confirm.  
Re-sent.  
Locked.  
Resending Messages  
Locking Sent Messages  
To resend a message:  
When you lock a message, it cannot be deleted until  
you unlock it.  
1 From the main menu, select Messages > Text  
Outbox.  
2 Scroll to the message you want to resend.  
1 From the main menu, select Messages > Text  
Outbox.  
2 Scroll to the message you want to lock or unlock.  
38  
       
Managing Memory  
3 Press m.  
4 Scroll to Lock to lock the message. -or-  
To view the amount of memory available in your  
outbox and drafts folder:  
1 From the main menu, select Messages > Text  
Scroll to Unlock to unlock the message.  
Outbox.  
5 Press A under Select.  
2 Press m.  
3 Select Memory Meter.  
Managing Memory  
Your text inbox, outbox, and drafts folder have a set  
amount of memory available for storing message.  
Receiving a Message  
When you receive a text and numeric message,  
New Text Message appears on the display.  
The text inbox holds a limited number of messages  
depending on the size of the SIM card used. If the  
text inbox is full, you cannot receive messages until  
you delete some.  
To view the message:  
1 Press A under Read.  
2 If the message fills more than one screen, scroll  
The outbox and drafts folder share memory space.  
Together they can hold 20 messages. If the outbox  
and drafts folder memory is full, you cannot send  
messages or save drafts until you delete some.  
to read it.  
3 To keep the message, press A under Save. -or-  
To delete the message, press A under Delete.  
To view the amount of memory available in your text  
inbox:  
1 From the main menu, select Messages > Text  
Inbox.  
2 Press m.  
3 Select Memory Meter.  
39  
     
Messages  
To dismiss the message notification:  
If you dismiss the notification, this icon wappears  
on the display, reminding you that you have a new  
message.  
Press A under Exit. This icon wappears on  
the display, reminding you that you have a new  
message.  
Reading from the Message Center  
1 From the message center, select Text Msgs.  
2 Scroll to the message you want to read.  
3 Press A under Read.  
4 If the message fills more than one screen, scroll  
to read it.  
5 To keep the message, press A under Save. -or-  
To delete the message, press A under Delete.  
Net Alerts  
Note: As of this publication, TELUS Mobility does  
not support net alert messages on the Mike  
Network.  
Net alerts are text and numeric messages sent from:  
Your i305 handset  
A website provided by Telus  
Any email application  
When you receive a Net alert, a notification appears  
on the display.  
40  
       
3 Once connected, the Homepage (or the last page  
visited) will be displayed. To access the Home  
menu page from any other menu in the  
microbrowser, press e.  
4 To view additional text while visiting a site, use the  
navigation keys to scroll to read it.  
Mike’s Wireless Web  
Service  
Your i305 handset is equipped with a microbrowser  
that can be used to access Mike's Wireless Web  
Services and other up-to-the-minute information.  
You can view specially designed text versions of  
popular Internet sites that provide news, sports,  
weather, entertainment, stock quote sites and other  
useful information.  
Navigating the Microbrowser  
When you use the microbrowser, some keys on your  
handset operate differently than during a normal  
phone call. These keys are explained below:  
To access the microbrowser:  
From the idle screen, press m to access the main  
menu. Scroll to Browser. Press A under Browse  
to access the microbrowser.  
Home key — press to return to the default  
Home page (the page first seen when you  
launch the browser).  
e
Asterisk/Back key — press to return to the  
previous page viewed before the current  
page.  
Launching the Microbrowser  
*
The first time you use the microbrowser, you will be  
required to go through a security setup process that  
takes approximately one to three minutes. Please  
follow the on-screen prompts to complete the  
security setup process. This setup process will only  
occur the first time you use the service.  
0/Next key — press after using the back  
key to return to the original page viewed.  
0
Accessing the Browser Menu  
1 Press and hold m to access the browser menu.  
To launch the microbrowser:  
2 Scroll to select the desired option.  
3 Press A under Ok to initiate the option.  
1 From the idle screen, press m to access the main  
menu.  
2 Scroll to Net. Press A under Select.  
41  
             
Mike’s Wireless Web Service  
Below is the list of available options:  
Ending the Microbrowser  
Session  
At any point in the session, press and hold the  
e to close the microbrowser.  
Exit Browser — closes the browser and returns  
you to the idle screen. Use this option when you  
want to return to the page currently viewed at a  
later time, without navigating through the entire  
menu structure again.  
Using Your Handset as a  
Modem  
To use your handset as a modem with a laptop,  
handheld device, or desktop computer:  
Reload — reloads the current Wireless Web page  
viewed, refreshing the information with the most  
current from the information provider.  
Home — returns you to your default Home page,  
the first page you see when launching the  
microbrowser.  
1 Open the flap covering the handset’s accessory  
connector.  
Bookmarks — allows you to access bookmarks  
you have created using option.  
Mark Site — identifies sites you would like to visit  
easily and quickly from your microbrowser.  
About Phone.com — contains information about  
the version of the Phone.com browser loaded on  
your handset.  
flap  
Advanced Options — helps troubleshoot any  
service issues you may have with your browser.  
42  
       
Using Your Handset as a Modem  
2 With the handset’s display facing up, insert a data  
cable’s connector into the accessory connector,  
until you hear a click.  
To use these services, you must install the iDEN  
Wireless Data Services software (available  
separately). For more information on setting up your  
computer and your i205 handset for packet and  
circuit data calls, contact TELUS Mobility Client  
Care.  
4 Press A under Change  
5 Scroll to the baud rate for your location.  
Press A under Select.  
3 Insert the data plug into the COM port of the other  
device.  
When used as a modem, your handset has these  
data transfer modes:  
Circuit data — used for sending and receiving  
faxes and for transferring large files  
Packet data — used for small file transfers such  
as email.  
43  
       
44  
Turning Ring Tones Off  
Ring Tones  
You can set your handset to make no sound when  
you receive phone calls, Private calls and group  
calls, messages notifications, or call alerts. If your  
handset includes the vibrate feature, you can set  
your handset to vibrate instead of making a sound.  
To set the ring tone your handset makes when you  
receive phone calls, message notifications, or call  
alerts:  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll or SilentAll is set to Off.  
These icon indicate how the ringer is set.  
3 Scroll through the list of ring tones to the one you  
want to assign. Highlighting a ring tone lets you  
hear it.  
uThe handset never rings.  
vThe handset always vibrates instead of ringing.  
MThe handset does not ring for phone calls.  
4 Press A under Assign.  
5 Scroll to the feature you want to assign the ring  
tone to.  
6 Press A under Select.  
These icons may appear at the same time.  
Tip: A checkmark next to a feature means the  
current ring tone has been assign to it. To  
remove the assignment: Scroll to the feature.  
Press A under Select.  
Never Ring  
1 From the main menu, select Ring Tones >  
SilentAll.  
2 Scroll left or right to set SilentAll to On.  
7 To assign the ring tone to other features, repeat  
step 5 through step 6.  
Always Vibrate Instead of Ringing  
1 From the main menu, select Ring Tones >  
VibeAll.  
8 When you are finished, press A under Done.  
Using the Vibrate Feature  
You can set your handset to vibrate when you  
receive phone calls, Private calls and group calls,  
messages notifications, or call alerts.  
2 Scroll left or right to set VibeAll to On.  
45  
                 
Ring Tones  
Tip: Pressing the volume controls to turn down  
the volume as far as possible sets VibeAll to  
On.  
Ring and Vibrate  
To set a your handset to ring and vibrate when you  
receive phone calls or call alerts:  
Do Not Ring for Some Features  
To set individual ring options for phone calls,  
messages notifications, or call alerts:  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Scroll through the list of ring tones and select the  
one you want to assign.  
4 Press m.  
5 Select Assign w/Vibe.  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll or SilentAll is set to Off.  
3 Scroll through the list of ring tones to Silent. -or-  
6 Select the feature you want to set to ring and  
If your handset includes the vibrate feature, scroll  
vibrate.  
through the list of ring tones to Vibrate.  
7 When you are finished, press A under Done.  
4 Press A under Assign.  
5 Scroll to the feature you want to set to make no  
sound.  
This icon Sappears on the display.  
Assigning Ring Tones to  
Contacts  
6 Press A under Select.  
7 To assign Vibrate or Silent to another feature,  
repeat step 5 through step 6.  
Note: This feature is only available for those  
8 When you are finished, press A under Done.  
clients using a 64k Mike's Smart Card.  
Note: To set ring options for Private calls and  
group calls, see “Setting Your Handset to  
Vibrate” on page 69.  
You can set the ring tone your handset makes when  
you receive phone calls or call alerts from someone  
you have stored in Contacts.  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll or SilentAll is set to Off.  
46  
       
Viewing Ring Tone Assignments  
Deleting custom ring tones frees memory.  
3 Scroll through the list of ring tones to the one you  
want to assign. Highlighting a ring tone lets you  
hear it.  
4 Press A under Assign.  
5 Select A Contact.  
6 Scroll to the Contacts entry you want to assign  
the ring tone to.  
7 Press A under Select.  
Deleting Custom Ring Tones  
To delete a custom ring tone:  
1 From the main menu, select Ring Tones.  
2 Scroll to the ring tone you want to delete.  
3 Press m.  
4 Select Delete.  
5 Press A under Yes to confirm.  
Viewing Ring Tone  
Assignments  
1 From the main menu, select Ring Tones.  
2 Highlight any ring tone.  
3 Press m.  
4 Select Overview.  
5 Scroll to view ring tones assigned to features and  
Contact entries.  
Managing Memory  
To view the amount of memory available for custom  
ring tones:  
1 From the main menu, select Ring Tones.  
2 Press m.  
3 Select Memory Usage.  
47  
           
48  
IMPORTANT: Things to Keep in  
Mind  
If you are using the GPS feature of your handset  
while driving, please give full attention to driving and  
to the road.  
GPS Enabled  
Your handset’s GPS Enabled feature uses  
information from Global Positioning System (GPS)  
satellites orbiting the Earth to determine the  
approximate geographical location of your handset,  
expressed as latitude and longitude. The availability  
and accuracy of this location information (and the  
amount of time that it takes to calculate it) will vary  
depending on the environment in which you are  
using the GPS feature. For example, GPS location  
fixes are often difficult to obtain indoors, in covered  
locations, between high buildings, or in other  
situations where you have not established a clear  
broad view of the sky. SEE: “IMPORTANT: Things  
to Keep in Mind” on page 49.  
Where adequate signals from multiple satellites  
are not available (usually because your GPS  
antenna cannot establish a view of a wide area of  
open sky), the GPS feature of your handset WILL  
NOT WORK. Such situations include but are not  
limited to:  
In underground locations  
Inside of buildings, trains, or other covered  
vehicles  
You can also use the GPS feature to view your  
approximate location. Location information appears  
on the handset’s display.  
Under any other metal or concrete roof or  
structure  
Between tall buildings or under dense  
tree-cover  
If your handset is connected to a laptop computer or  
similar device, software running on that device can  
request your location. To protect your privacy, you  
can control whether these requests are granted.  
Near a powerful radio or television tower  
When your GPS antenna is covered (for  
example, by your hand or other object) or  
facing the ground  
In temperature extremes outside the operating  
limits of your handset  
49  
       
GPS Enabled  
Walking or driving very slowly may also  
substantially reduce GPS performance.  
The satellites used by the GPS feature of your  
handset are controlled by the U.S. government and  
are subject to changes implemented in accordance  
with the Department of Defense GPS user policy  
and the Federal Radionavigation Plan. These  
changes may affect the performance of the GPS  
feature of your handset.  
Even where location information can be  
calculated in such situations, it may take much  
longer to do so, and your location estimate may  
not be as accurate.  
Even where adequate signals from multiple  
satellites are available, your GPS feature will  
only provide an approximate location, often  
within 150 feet (45 meters) but sometimes much  
further from your actual location. Advice on how  
to improve GPS performance is provided in  
“Enhancing GPS Performance” on page 51.  
Viewing Your Approximate  
Location  
1 From the main menu, select GPS > Position.  
2 Scroll to view the entire screen.  
This displays the following information about the last  
time your location was calculated:  
While the GPS feature of your handset can be a  
valuable navigational aid, it does not replace the  
need for careful navigating and good judgment.  
Never rely solely on one device for navigation.  
Remember that the accuracy of the location  
information and the time needed to obtain it will vary  
depending on circumstances, particularly the ability  
to receive signals from adequate numbers of  
satellites.  
The time (as Greenwich Mean Time) and date  
that the location was last calculated  
The approximate location, expressed as latitude  
and longitude  
The estimated accuracy of the calculated  
location. This estimate of accuracy is only a very  
rough estimate and may vary substantially from  
the actual accuracy of the approximate location  
information reported.  
The number of satellites used to calculate the  
location. In general, more satellites make for  
better accuracy.  
50  
   
Enhancing GPS Performance  
To calculate your location again:  
If you received a phone call or alert while attempting  
to determine your location, the Position screen will  
disappear, but your handset will continue attempting  
to determine its location. If it is successful, the new  
location information will be displayed the next time  
you view the Position screen.  
Press A under Rfrsh.  
It may take your handset several minutes to  
complete the process of determining your location.  
During this time, a message usually appears on your  
handset’s display saying your handset is scanning  
for satellites. For tips on getting the best location  
calculation, see “Enhancing GPS Performance” on  
page 51.  
Enhancing GPS Performance  
Sometimes the GPS feature of your handset may be  
unable to complete a location calculation  
successfully. If this happens when you are trying to  
view your location on the handset’s display, you will  
see a message indicating that your handset cannot  
access satellites.  
The Position screen displays the updated  
information.  
To cancel a location calculation before it is  
completed:  
To improve accuracy and increase your chances of  
a successful calculation, do the following while your  
handset is determining your approximate location:  
Press A under Cancel to return to the Position  
screen. -or-  
Press e to return to the idle screen.  
Stay in the open. The GPS feature works best  
where there is nothing between your handset and  
a large amount of open sky. If possible, go  
outside, away from tall buildings and foliage.  
While performance in a building is improved by  
moving closer to windows, glass with certain sun  
shielding films may block satellite signals.  
Each time approximate location of your handset is  
calculated, the latest location information is stored in  
your handset and remains there even when your  
handset is powered off. You will see this information  
the next time you view the Position screen.  
Hold your handset to enhance reception. Signals  
from GPS satellites are transmitted to your GPS  
antenna, which is inside the back of your handset,  
opposite the earpiece, behind the label with  
51  
   
GPS Enabled  
TELUS’ name on it. Hold your handset away from  
your body, giving the antenna clear access to  
satellite signals. Do not cover the antenna area  
with your fingers or anything else.  
Note: Although moving your handset at a walking  
pace decreases GPS performance, moving  
it at the speed of a moving car does not.  
Updating Satellite Almanac  
Data  
GPS antenna area  
Another way to keep the GPS feature of your  
handset working well is to keep your satellite  
almanac data up to date.  
The United States government maintains an  
almanac of data about where GPS satellites are as  
they orbit the Earth. This information is available to  
your handset. Keeping your satellite almanac up to  
date helps your handset determine your location  
more quickly.  
The almanac contains information about the location  
of satellites, their operational status, and other  
satellite information. Keeping this information  
updated enhances the performance of your GPS  
feature. In most cases, your handset will be able to  
get a fix in strong satellite signal conditions with  
outdated almanac data, but it may take longer.  
Stand still. If possible, stand still until your  
handset is finished determining your location.  
Moving your handset at a walking pace while your  
handset is calculating your approximate location  
may substantially decrease GPS performance.  
In a car. When using the GPS Enabled feature in  
a car, position your handset so that the GPS  
antenna has good access to GPS signals through  
the car’s windows. Typically, the GPS antenna  
has best access to GPS signals in a car when  
placed near a window.  
If your satellite almanac data is out of date, your  
handset may prompt you to update it. Follow the  
instructions that appear on the handset’s display.  
You may be asked to go to a web site or call a  
customer care number.  
52  
   
Setting Privacy Options  
Setting the GPS PIN Security Feature  
To prevent your GPS privacy settings from being  
altered without your knowledge, your GPS privacy  
option can be protected by a PIN.  
Setting Privacy Options  
Your handset’s GPS privacy options control whether  
software applications may view the location of your  
handset.You may set your handset to one of these  
GPS privacy options:  
When you receive your handset, the GPS security  
feature is turned off, so you do not have to enter a  
GPS PIN to access your GPS privacy options. If you  
turn this feature on, you will be required to enter a  
GPS PIN to access your GPS privacy options.  
Restricted — No software applications may view  
the location of your handset. However, location  
information may still be available to the handset’s  
owner, fleet manager, or account administrator.  
To turn the GPS Enabled security feature on or off:  
Unrestricted — All applications may view the  
location of your handset, without notifying you.  
1 From the main menu, select Settings > Security  
> GPS PIN.  
2 Scroll to On or Off.  
3 Press A under Select.  
4 Enter the current GPS PIN.  
By Permission — When an application attempts  
to view the location of your handset, you will be  
prompted to give permission. However, location  
information may still be available to the handset’s  
owner, fleet manager, or account administrator.  
Note: When you receive your handset, your GPS  
To set your GPS privacy options:  
PIN is 0000.  
1 From the main menu, select GPS > Privacy.  
5 Press A under Ok.  
2 If your GPS PIN security feature is enabled, enter  
your GPS PIN. (See “Setting the GPS PIN  
Security Feature” on page 53 for more  
information.)  
3 Scroll to the privacy setting you want.  
4 Press A under Select.  
To change your GPS PIN:  
1 From the main menu, select Settings > Security  
> Change Password > GPS PIN.  
2 Enter the current GPS PIN.  
Note: When you receive your handset, your GPS  
PIN is 0000.  
53  
         
GPS Enabled  
3 Press A under Ok.  
4 Enter the new 4- to 8-digit GPS PIN.  
5 Press A under Ok.  
6 Enter the new 4- to 8-digit GPS PIN to confirm.  
7 Press A under Ok.  
Note: Because your handset is continuously  
determining your location, using the GPS  
feature of your handset with map software  
uses the handset’s battery power quickly.  
Software Compatibility  
Your handset sends location information to your  
laptop or other device using the standard National  
Marine Electronics Association (NMEA) format.  
Your handset supports output messages in  
NMEA-0183 format and supports the following  
NMEA-0183 sentences: GGA, GLL, GSA, GSV,  
RMC, and VTG.  
Using GPS with Map Software  
You can use the GPS feature of your handset to  
provide approximate location data to a laptop  
computer or similar device that is running interactive  
map software such as that made by DeLorme or  
Microsoft. This way, if your handset has good  
access to GPS signals, your approximate position  
on a map can be made available as you travel in a  
vehicle.  
The map software running on your laptop or other  
device must support NMEA 3.0.  
To do this, connect your handset to your laptop (or  
other device) with a data cable and set your handset  
to transmit data (see “Getting Started” on page 55).  
Your handset then provides your approximate  
location to the device running the map software,  
which displays your location on a map. Your  
handset provides an updated location every second  
and the map software displays your changing  
location on its map.  
See “Enhancing GPS Performance” on page 51 for  
more details on obtaining good location information.  
54  
   
Using GPS with Map Software  
3 Insert the data plug into the COM port of your  
Getting Started  
To connect your handset to your laptop or other  
device:  
laptop or other device.  
Make sure no other application is using the COM  
port selected.  
1 Open the flap covering the handset’s accessory  
connector.  
Make sure the COM port settings of your laptop or  
other device are set to the following:  
Bits per second: 4800  
Data bits: 8  
Parity: None  
Stop bits: 1  
Flow control: Hardware  
flap  
To set your handset to send location information to  
your laptop or other device:  
2 With the handset’s display facing up, insert the  
data cable’s connector into the accessory  
connector, until you hear a click.  
1 From the main menu, select GPS > Interface.  
2 With NMEA OUT highlighted, press A under  
Change.  
3 Scroll to On.  
4 Press A under Select. Your handset is now  
sending location data to your laptop or other  
device.  
To stop your handset from sending location data to  
your laptop or other device:  
Set NMEA OUT to Off and press A under  
Select.  
55  
 
GPS Enabled  
Each time you power your handset on, NMEA OUT  
is automatically set to Off.  
56  
Switching Between Calls  
When you accept a second call, the display shows  
the name or number of each call, with an icon  
indicating which call is active:  
Advanced Calling  
Features  
Call Waiting  
Call Waiting lets you receive a second call while on  
an active call. Call Waiting is always available,  
unless you turn it off for a specific call.  
V
Z
Phone call is active.  
Phone call is on hold.  
To make the call on hold active and put the active  
call on hold:  
If you are on a call and receive a second call, your  
handset emits a tone and displays a message  
saying you are receiving a second call.  
Press A under Switch.  
To accept the second call and put the active call on  
hold:  
Turn Off Call Waiting  
To turn off Call Waiting during a call:  
Press A under Yes.  
1 Press m.  
To accept the second call and end the active call:  
1 Press e.  
2 Select In Call Setup > Call Waiting.  
3 Press A under Change.  
4 Scroll to Off.  
Your handset rings with the second call.  
2 Answer the second call.  
Tip: To turn Call Waiting back on while still on the  
call: Scroll to On.  
To decline the second call:  
5 Press A under Select.  
Press A under No. If you subscribe to voice  
mail, the call is forwarded to your voice mail box.  
57  
         
Advanced Calling Features  
To turn off Call Waiting for the next call you make or  
receive:  
IPhone line 1 is active; calls to phone lines 1 and  
2 are being forwarded.  
1 From the main menu, select Settings > Phone  
JPhone line 2 is active; calls to phone line 1 are  
Calls > Call Waiting.  
being forwarded.  
2 Press A under Change.  
3 Scroll to Off.  
4 Press A under Select.  
KPhone line 2 is active; calls to phone line 2 are  
being forwarded.  
LPhone line 2 is active; calls to phone lines 1 and  
Call Waiting is turned back on when you end the  
call.  
2 are being forwarded.  
To forward all calls:  
Call Forwarding  
Call forwarding sends calls to the phone numbers  
you specify. You can forward all calls to one number  
or forward missed calls to different numbers  
depending on the reason you missed the call.  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select All Calls.  
4 Scroll to To.  
5 Press A under Change.  
You can forward phone lines 1 and 2 independently.  
6 If you specified a forwarding number for all calls  
before, this number displays. Press A under  
Change.  
Forwarding All Calls  
When you set your handset to forward all calls, an  
icon appears in the top row of the display:  
To forward calls to this number, press A under  
Ok. -or-  
To delete this number, press and hold A under  
Delete.  
GPhone line 1 is active; calls to phone line 1 are  
being forwarded.  
7 To enter the number you want to forward calls to:  
HPhone line 1 is active; calls to phone line 2 are  
being forwarded.  
Enter the number using your keypad. -or-  
58  
         
Turning Off Call Forwarding  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Enter the number from  
Contacts, the recent calls list, or Memo, as you  
would when making a call.  
Note: To receive voice mail messages, you must  
first set up a voice mail account with  
TELUS Mobility Client Care or your Mike  
Dealer.  
8 Press A under Ok.  
Forwarding Missed Calls  
You can specify a forwarding number for each type  
of missed call:  
All your calls are now forwarded to the number you  
specified.  
Tip: In some fields, you can select an option by  
scrolling left or right instead of pressing A  
under Change.  
If Busy — Your handset is on a call or  
transferring data.  
If No Answer — You do not answer on the first 4  
rings.  
Turning Off Call Forwarding  
If you don’t want all your calls forwarded, turn the  
feature off:  
If Unreachable Your handset is out of  
coverage or powered off.  
Note: If you want a type of missed call sent to  
voice mail, the call forwarding number for  
that type of missed call must be your voice  
mail access number.  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select All Calls.  
4 Scroll to To.  
5 Press A under Change.  
6 Scroll to Off.  
To forward missed calls:  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select Detailed.  
4 Scroll to If Busy to specify a forwarding number  
for calls received when your phone is busy.  
7 Press A under Select.  
All your calls are now sent to your handset.  
Calls you miss are forwarded according to the  
options set for missed calls. By default, missed calls  
are forwarded to voice mail.  
5 Press A under Change.  
59  
         
Advanced Calling Features  
6 If you specified a forwarding number for this type  
of call before, this number displays. Press A  
under Change.  
Call Hold  
Call Hold lets you put an active call on hold and  
make a second call.  
To forward calls to this number, press A under  
Ok and go to step 9. -or-  
To put a call on hold:  
To delete this number, press and hold A under  
Delete.  
1 While on an active call, press m.  
2 Scroll to Hold.  
7 To enter the number you want to forward this type  
3 Press A under Select.  
4 If you want to make the call active again, press  
A under Resum.  
of call to:  
Enter the number using your keypad. -or-  
To make a second call while a call is on hold:  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Enter the number from  
Contacts, the Recent Calls list, or Memo, as you  
would when making a call.  
1 Enter the number you want to call.  
Tip: To enter the number from Contacts: Press m.  
Select Contacts.  
8 Press A under Ok.  
9 Repeat step 4 through step 8 for No Answer and  
If Unreachable.  
2 Press s to place the call.  
To end the second call and make the call on hold  
active again:  
When you are finished, press A under Exit.  
Press e.  
Note: Your handset comes pre-programmed to  
detailed forward to Mike’s Voice Mail. If you  
change your detailed call forwarding,  
remember to reset the forwarding back to  
your access number or your phone  
number.  
To make the call on hold active and put the active  
call on hold:  
Press A under Switch.  
60  
 
3-Way Calling  
To create a pause while dialing a phone number:  
3-Way Calling  
3-way calling lets you combine 2 phone calls into  
one. All 3 people in the call can speak to and hear  
each other.  
1 From the keypad, enter the digits you want to  
occur before the pause.  
2 Press m.  
3 Select Insert Pause.  
To make a 3-way call:  
4 Enter the digits you want to occur after the pause.  
1 Place or receive a phone call.  
2 While the call is active, press m.  
3 Scroll to 3 Way.  
4 Press A under Select. This puts the call on hold.  
5 Enter the second phone number you want to call.  
To create a wait while dialing a phone number:  
1 From the keypad, enter the digits you want to  
occur before the wait.  
2 Press m.  
3 Select Insert Wait.  
Tip: To enter the number from Contacts: Press m.  
4 Enter the digits you want to occur after the wait.  
Select Contacts.  
6 Press s to place the call.  
7 While the second call is active, press m.  
8 Scroll to 3 Way.  
Making International Calls  
Plus Dialing lets you place an international call to  
most countries without entering the local  
international access code.  
9 Press A under Select.  
Both calls are now active and appear on the display.  
1 Press and hold 0 for two seconds. A “0”  
appears, then changes to a “+”.  
Creating Pauses and Waits  
While Dialing  
You can enter a pause or wait while dialing a  
number. For more information on pauses and waits,  
see “Creating Pauses and Waits” on page 31.  
Note: The network translates the “+” into the  
appropriate international access code  
needed to place the call.  
2 Enter the country code, city code, or area code,  
and phone number.  
61  
                   
Advanced Calling Features  
2 Select the feature you want to view or reset.  
3 To view a feature without resetting: Press A  
under Done when you are finished viewing. -or-  
Call Timers  
Call timers measure the duration of your phone  
calls, Private or group calls, and circuit data use, as  
well as the number of Kilobytes sent and received  
by your handset:  
To reset a feature: Press A under Reset. Press  
A under Yes to confirm.  
Note: The values displayed by Call Timers should  
not be used for billing. Call timers are  
estimates only.  
Last Call — displays the duration of your most  
recent phone call.  
Phone Reset — keeps a running total of your  
phone call minutes, until you reset it.  
Phone Lifetime — displays the total minutes of  
all your phone calls.  
Prvt/Grp Reset — keeps a running total of all of  
your Private and group call minutes, until you  
reset it.  
Prvt/Grp Lifetime — displays the total minutes of  
all your Private and group calls.  
Circuit Reset — keeps a running total of all of  
your circuit data use, until you reset it.  
Circuit Lifetime — displays the total minutes of  
all of your circuit data use.  
Kbytes Reset — keeps a running total of the  
number of Kilobytes sent and received by your  
handset, until you reset it.  
To view or reset a timer:  
1 From the main menu, select Call Timers.  
62  
     
To store the memo number to Contacts:  
Memo  
1 From the main menu, select Memo.  
2 Press m.  
3 Press A under Select.  
4 To store the number as a new entry, select [New  
Contact]. -or-  
Memo lets you store a number, make a call to that  
number, and save it to Contacts.  
To create a memo:  
1 From the main menu, select Memo.  
2 Enter the number using your keypad.  
3 Press A under Store.  
To store the number in an existing entry, select  
the entry.  
5 With the Contacts type field highlighted, scroll left  
or right to display the Contacts type you want to  
assign the number.  
6 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 29.  
To view the memo later:  
1 From the main menu, select Memo.  
To delete the memo:  
1 From the main menu, select Memo.  
2 Press and hold A under Delete.  
3 Press A under Store.  
7 Press A under Done.  
To edit the memo:  
1 From the main menu, select Memo.  
2 Enter the new number.  
3 Press A under Store.  
To make a call to the memo number:  
1 From the main menu, select Memo.  
2 Press s.  
63  
               
64  
To choose a text input mode:  
Entering Text  
1 At a screen that requires you to enter text, press  
m.  
2 A checkmark appears next to the current text  
input mode. Scroll to the text input mode you want  
to use.  
You can enter text into your handset using the  
traditional method of pressing a key several times  
for each character, or by pressing a key once for  
each letter while words likely to be the one you want  
are chosen from a database. You can also enter  
symbols and numbers into a text field.  
3 Press A under Select.  
Note: Entering text may work differently in the  
Using Alpha Mode  
browser.  
Press any key on the keypad to enter the letters,  
numbers, and symbols on that key. For example,  
to enter the letter Y, press 9 three times.  
In screens that require you to enter text, you see the  
following icons near the top right corner. These  
icons tell you which text input mode you are using:  
Type a letter then scroll up to make that letter  
uppercase, or type a letter then scroll down to  
make that letter lowercase.  
Alpha — Press a key several times for each  
l
j
character.  
See “Special Function Keys” on page 66 for more  
information on adding spaces, capitalization, and  
punctuation.  
Word — Press a key once for each letter while  
words likely to be the one you want are chosen  
from a database.  
Using Word Mode  
Symbols — Enter punctuation and other  
i
k
symbols.  
In Word mode, T9 Text Input analyzes the letters on  
the keypad button you press and arranges them to  
create words. As you type, T9 Text Input matches  
your keystrokes to words in its database and  
displays the most commonly used matching word.  
You can add you own words to this database.  
Numeric — Enter numbers.  
When you access a screen that requires you to  
enter text, you start in Alpha mode.  
65  
                     
Entering Text  
Entering a Word  
Choosing a Language  
1 Select Word as your text input mode.  
To change the language of the database:  
2 Type a word by pressing one key for each letter.  
1 At a screen that requires you to enter text, press  
m.  
For example, to type “test” press 8 3 7 8.  
2 Select Languages.  
3 Scroll to the language you want for your  
database.  
The displayed word may change as you type it.  
Do not try to correct the word as you go. Type to  
the end of the word before editing.  
4 Press A under Select.  
3 If the word that appears is not the desired word,  
press 0 to change the word on the display to the  
next most likely word in the database.  
Special Function Keys  
Repeat until the desired word appears.  
Some of the handset’s keys assume different  
functions while in Alpha or Word mode.  
If the desired word does not appear, you can add it  
to the database.  
Spaces  
Adding Words to the Database  
Press # for a space.  
1 Select Alpha as your text input mode.  
2 Type the word using Alpha mode.  
3 Select Word as your text input mode.  
4 Press #.  
Capitalization  
Press and hold # to make the next letter typed  
uppercase (shift), to make all subsequent letters  
typed uppercase (caps lock), or to go back to  
lowercase letters.  
The word you typed in Alpha text entry mode is now  
in the database.  
Note: You cannot store alphanumeric  
combinations, such as Y2K.  
66  
   
Using Numeric Mode  
These icons appear in the top row of your display:  
A row of 32 symbols appears along the bottom of  
the handset’s display. Scroll right to view the  
complete row.  
Shift is on.  
m
n
2 Scroll left or right to choose the symbol you want  
to enter.  
Caps lock is on.  
3 Press A under Select.  
When neither of these icons appear, letters typed  
are lowercase.  
Note: Your handset automatically makes the first  
letter of a sentence uppercase.  
Punctuation  
Press 1 to insert punctuation. One of eight basic  
punctuation symbols will be inserted (. , - ’ @ : ? ;).  
Press 0 to change the inserted punctuation symbol  
to another of the eight basic punctuation symbols.  
Note: Additional punctuation symbols are  
available in Symbols mode.  
Using Numeric Mode  
1 Select Numeric as your text input mode.  
2 Press the number buttons on your keypad to  
enter numbers.  
Using Symbols Mode  
1 Select Symbols as your text input mode.  
67  
       
68  
2 Scroll to the option you want and make the  
change. Choose Line 1 or Line 2 to set the  
volume of the handset’s ring when you get a call  
on that line.  
Customizing Your  
Handset  
See “Volume Features” on page 71.  
Setting the Volume  
To set the volume of the sound coming from the  
Setting Your Handset to  
Vibrate  
To set your handset to vibrate instead of making a  
sound when you receive Private calls and group  
calls, even if you want your handset to ring for other  
features:  
handset’s earpiece or speaker:  
1 From the main menu, select Settings > Volume.  
2 Scroll to Earpiece to set the earpiece volume.  
-or-  
Scroll to Speaker to set the speaker volume.  
3 Press A under Change.  
4 To select the volume:  
1 From the main menu, select Settings > 2-Way  
Radio > Alert Type.  
Tip: If Alert Type does not appear: From the  
main menu, select Ring Tones. Make sure  
VibeAll or SilentAll is set to Off. Repeat  
step 1.  
Scroll left or right. -or-  
Press the volume controls.  
5 Press A under Ok.  
2 Press A under Change.  
3 Scroll to Vibrate.  
4 Press A under Select.  
To set the volume of the handset’s ring:  
Press the volume controls.  
For another way to set the volume of the handset’s  
ring, or the volume of many other sounds your  
handset makes:  
1 From the main menu, select Settings > Volume.  
69  
             
Customizing Your Handset  
Seeing the Display Better  
To set the contrast of the display:  
Using Settings  
Settings contains many submenus that let you  
customize your handset.  
1 From the main menu, select Settings >  
Display/Info > Contrast.  
2 Press A under Change.  
3 Scroll left or right to set the contrast.  
4 Press A under Ok.  
Display/Info Features  
The Display/Info menu controls how the keypad and  
display appear:  
Backlight — controls how long the backlight  
stays on after you make or receive a call.  
Using a Headset  
If you use a headset or similar device with your  
handset, you can set your handset to send incoming  
sound to the headset only, or to the headset and the  
speaker at the same time:  
Clock — controls whether the time and date  
appears on the idle screen, sets the format of the  
time and date, and sets the year.  
Contrast — sets the contrast on the display. See  
“Seeing the Display Better” on page 70.  
1 From the main menu, select Settings >  
Advanced > Headset/Spker.  
2 Press A under Change.  
Language — sets the language that your  
handset displays.  
Phone Calls Features  
The Phone Calls menu controls how your handset  
handles phone calls:  
3 Scroll to HdsetOnly to send incoming sound to  
the headset only. -or-  
Scroll to Hdset&Spker to send incoming sound to  
the headset and the speaker at the same time.  
Set Line — sets phone line 1 or phone line 2 as  
the active line for outgoing calls.  
4 Press A under Select.  
Any Key Ans — If this feature is on, you can  
answer calls by pressing any key on the keypad.  
70  
                   
Using Settings  
Auto Redial — sets your handset to  
automatically redial calls you make when the  
system is busy.  
One Touch PTT — controls the action of the PTT  
button from the idle screen. See “Setting One  
Touch PTT” on page 17.  
Call Waiting — See “Call Waiting” on page 57.  
Alert Type — sets your handset to make no  
sound when you receive Private calls and group  
calls. See page 69.  
Auto Ans — sets your handset to automatically  
answer an incoming call after a specified number  
of rings. When this feature is on, the handset  
answers by connecting you to the caller; it does  
not send the call to voice mail, unless you are out  
of coverage or on the line.  
Volume Features  
The Volume menu sets the volume of sounds your  
handset makes:  
Minute Beep — causes a beep to sound every  
Line 1 — sets ring volume for phone line 1.  
minute of an active call.  
Line 2 — sets ring volume for phone line 2.  
Call Duration — causes the duration of a call to  
appear on the handset’s display when the call  
ends.  
Messages — sets the volume of message  
notifications.  
Earpiece — sets the volume of sound coming out  
of the earpiece.  
Notifications — See “Setting Notification  
Options” on page 33.  
Speaker — sets the volume of sound coming out  
of the speaker.  
2-Way Radio Features  
The 2-Way Radio menu controls how your handset  
handles Private calls and group calls:  
Keypad — sets the volume of sound associated  
with pressing keys and buttons.  
Data — sets the volume of sounds that notifies  
you that you are receiving a circuit data call.  
Tkgrp Silent — controls whether you hear group  
calls to your Talkgroup. See “Receiving Group  
Calls” on page 19.  
Tkgrp Area — lets you choose and name  
Talkgroup areas.  
71  
           
Customizing Your Handset  
Security Features  
Advanced Features  
The Security menu lets you turn security features on  
and off and change passwords:  
The Advanced menu contains advanced and  
infrequently used Settings features.  
Phone Lock — turns on a feature that locks your  
handset, either immediately or automatically after  
a set period of inactivity. An unlock code is  
required to enable this feature, to unlock the  
handset, and to set a new Unlock code. Contact  
TELUS Mobility Client Care for your default  
unlock code.  
Alert Timeout — controls the amount of time a  
tone continues to sound when you receive a  
message notification or call alert.  
Headset/Spker — See “Using a Headset” on  
page 70.  
Connectivity Network ID sets the handset’s  
network IDs and their roaming options under the  
direction TELUS Mobility Client Care; Master  
Reset lets TELUS Mobility Client Care reset your  
service in the event of a security or provisioning  
problem.  
Keypad Lock — locks the handset’s keypad,  
either immediately or automatically after a set  
period of inactivity. See “Locking the Keypad” on  
page 12 for more information on locking and  
unlocking the keypad.  
SIM PIN — enables and disables your handset’s  
SIM PIN security feature. See “Turning the PIN  
Requirement On and Off” on page 10.  
Reset Defaults Reset Settings returns all  
settings to their original defaults; Reset All  
returns all settings to their original defaults and  
erases all stored lists. Use only under the  
direction of TELUS Mobility Client Care.  
GPS PIN — enables and disables your handset’s  
GPS PIN security feature. See “Setting the GPS  
PIN Security Feature” on page 53.  
Change Passwords — changes your phone  
unlock code, security code SIM PIN, and GPS  
PIN.  
Return to Home — controls how long the recent  
calls list displays after calls.  
Phone Only — allows you to conserve battery life  
by turning off dispatch and data modes  
Baud Rate — sets the baud rate at which your  
handset communicates with a laptop computer,  
PC, or similar device.  
72  
                   
United States Federal Communications  
Commission, Code of Federal Regulations; 47  
CFR part 2 sub-part J.  
Safety and General  
Information  
IMPORTANT INFORMATION ON SAFE AND  
EFFICIENT OPERATION.  
American National Standards Institute (ANSI) /  
Institute of Electrical and Electronics Engineers  
(IEEE). C95. 1-1992.  
READ THIS INFORMATION BEFORE USING  
YOUR INTEGRATED MULTI-SERVICE  
PORTABLE RADIO.  
Institute of Electrical and Electronics Engineers  
(IEEE). C95. 1-1999 Edition.  
International Commission on Non-Ionizing  
Radiation Protection (ICNIRP) 1998.  
RF Operational Characteristics  
Ministry of Health (Canada). Safety Code 6.  
Limits of Human Exposure to Radiofrequency  
Electromagnetic Fields in the Frequency Range  
from 3 kHz to 300 GHz, 1999.  
Your radio product contains a radio frequency  
transmitter to convey the information you wish to  
send as well as occasional automatic signals used  
to sustain connection to the wireless network, and a  
receiver which enables you to receive  
communication and connection information from the  
network.  
Australian Communications Authority  
Radiocommunications (Electromagnetic  
Radiation - Human Exposure) Standard 2001.  
ANATEL, Brasil Regulatory Authority, Resolution  
256 (April 11, 2001) “additional requirements for  
SMR, cellular and PCS product certification.”  
Portable Radio Product  
Operation and EME Exposure  
Your Motorola radio product is designed to comply  
with the following national and international  
standards and guidelines regarding exposure of  
human beings to radio frequency electromagnetic  
energy (EME):  
To assure optimal radio product performance  
and make sure human exposure to radio  
frequency electromagnetic energy is within the  
guidelines set forth in the above standards,  
always adhere to the following procedures:  
73  
         
Safety and General Information  
Phone or Two-way radio mode: one inch (2.5  
cm)  
Phone Operation  
When placing or receiving a phone call, hold your  
radio product as you would a wireline telephone.  
Speak directly into the microphone.  
Data operation using any data feature with or  
without an accessory cable: one inch (2.5 cm)  
Antenna Care  
Use only the supplied or an approved  
replacement antenna. Unauthorized antennas,  
modifications, or attachments could damage the  
radio product and may violate FCC regulations.  
Two-way radio operation  
When using your radio product as a  
traditional two-way radio, hold the  
radio product in a vertical position  
with the microphone one to two  
inches (2.5 to 5 cm) away from the lips.  
DO NOT hold the antenna when the radio  
product is “IN USE”. Holding the antenna affects  
call quality and may cause the radio product to  
operate at a higher power level than needed.  
Body-worn operation  
To maintain compliance with FCC RF exposure  
guidelines, if you wear a radio product on your body  
when transmitting, always place the radio product in  
a Motorola approved clip, holder, holster, case  
or body harness for this product. Use of  
Approved Accessories  
For a list of approved Motorola accessories call  
1-800-453-0920, or visit our website at  
www.mot.com/iden.  
non-Motorola-approved accessories may exceed  
FCC RF exposure guidelines. If you do not use a  
Motorola approved body-worn accessory and  
are not using the radio product in the intended  
use positions along side the head in the phone  
mode or in front of the face in the two-way radio  
mode, then ensure the antenna and the radio  
product are kept the following minimum  
distances from the body when transmitting  
74  
Portable Radio Product Operation and EME Exposure  
ALL MODELS WITH FCC ID AZ489FT5822 MEET THE  
GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO  
RADIO WAVES.  
body) as required by the FCC for each model. The highest  
SAR value for this model phone when tested for use at the  
ear is 1.19 W/kg and when tested on the body, as described  
in this user guide, is 1.39 W/kg during packet data  
transmission. (Body-worn measurements differ among  
phone models, depending upon available accessories and  
FCC requirements.)2  
Your wireless phone is a radio transmitter and receiver. It is  
designed and manufactured not to exceed the emission  
limits for exposure to radiofrequency (RF) energy set by the  
Federal Communications Commission of the U.S.  
Government. These limits are part of comprehensive  
guidelines and establish permitted levels of RF energy for  
the general population. The guidelines are based on  
standards that were developed by independent scientific  
organizations through periodic and thorough evaluation of  
scientific studies. The standards include a substantial safety  
margin designed to assure the safety of all persons,  
regardless of age and health.  
While there may be differences between the SAR levels of  
various phones and at various positions, they all meet the  
government requirement for safe exposure.  
The FCC has granted an Equipment Authorization for this  
model phone with all reported SAR levels evaluated as in  
compliance with the FCC RF exposure guidelines. SAR  
information on this model phone is on file with the FCC and  
can be found under the Display Grant section of  
http://www.fcc.gov/oet/fccid after searching on FCC ID  
AZ489FT5822.  
The exposure standard for wireless mobile phones employs  
a unit of measurement known as the Specific Absorption  
1
Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.  
Additional information on Specific Absorption Rates (SAR)  
can be found on the Cellular Telecommunications Industry  
Association (CTIA) web-site at http://www.wow-com.com.  
Tests for SAR are conducted using standard operating  
positions reviewed by the FCC with the phone transmitting  
at its highest certified power level in all tested frequency  
bands. Although the SAR is determined at the highest  
certified power level, the actual SAR level of the phone  
while operating can be well below the maximum value. This  
is because the phone is designed to operate at multiple  
power levels so as to use only the power required to reach  
the network. In general, the closer you are to a wireless  
base station antenna, the lower the power output.  
1 In the United States and Canada, the SAR limit for mobile  
phones used by the public is 1.6 watts/kg (W/kg)  
averaged over one gram of tissue. The standard  
incorporates a substantial margin of safety to give  
additional protection for the public and to account for any  
variations in measurements.  
Before a phone model is available for sale to the public, it  
must be tested and certified to the FCC that is does not  
exceed the limit established by the government-adopted  
requirement for safe exposure. The tests are performed in  
positions and locations (e.g., at the ear and worn on the  
2
The SAR information includes the Motorola testing  
protocol, assessment procedure, and measurement  
uncertainty range for this product.  
75  
Safety and General Information  
Electro Magnetic  
Interference/Compatibility  
Medical Devices  
Pacemakers  
Note: Nearly every electronic device is  
susceptible to electromagnetic  
interference (EMI) if inadequately  
shielded, designed or otherwise  
configured for electromagnetic  
compatibility.  
The Advanced Medical Technology Association  
(AdvaMed) recommends that a minimum separation  
of 6 inches (15 cm) be maintained between a  
handheld wireless radio product and a pacemaker.  
These recommendations are consistent with those  
of the U.S. Food and Drug Administration.  
Facilities  
Persons with pacemakers should:  
To avoid electromagnetic interference and/or  
compatibility conflicts, turn off your radio product in  
any facility where posted notices instruct you to do  
so. Hospitals or health care facilities may be using  
equipment that is sensitive to external RF energy.  
ALWAYS keep the radio product more than 6  
inches (15 cm) from their pacemaker when the  
radio product is turned ON.  
Not carry the radio product in a breast pocket.  
Use the ear opposite the pacemaker to minimize  
the potential for interference.  
Aircraft  
Turn the radio product OFF immediately if you  
have any reason to suspect that interference is  
taking place.  
When instructed to do so, turn off your radio product  
when on board an aircraft. Any use of a radio  
product must be in accordance with applicable  
regulations per airline crew instructions.  
Hearing Aids  
Some digital wireless radio products may interfere  
with some hearing aids. In the event of such  
interference, you may want to consult your hearing  
aid manufacturer to discuss alternatives.  
76  
       
Operational Warnings  
Other Medical Devices  
Operational Warnings  
If you use any other personal medical device,  
consult the manufacturer of your device to  
determine if it is adequately shielded from RF  
energy. Your physician may be able to assist you in  
obtaining this information.  
!
For Vehicles with an Air Bag  
Do not place a portable radio product in the area  
over the air bag or in the air bag deployment area.  
Air bags inflate with great force. If a portable radio is  
placed in the air bag deployment area and the air  
bag inflates, the radio product may be propelled with  
great force and cause serious injury to occupants of  
the vehicle.  
Use While Driving  
Check the laws and regulations on the use of radio  
products in the area where you drive. Always obey  
them.  
Potentially Explosive Atmospheres  
When using the radio product while driving, please:  
Turn off your radio product prior to entering any area  
with a potentially explosive atmosphere, unless it is  
a radio product type especially qualified for use in  
such areas as “Intrinsically Safe” (for example,  
Factory Mutual, CSA, or UL approved). Do not  
remove, install, or charge batteries in such areas.  
Sparks in a potentially explosive atmosphere can  
cause an explosion or fire resulting in bodily injury or  
even death.  
Give full attention to driving and to the road.  
Use hands-free operation, if available.  
Pull off the road and park before making or  
answering a call if driving conditions so require.  
Note: The areas with potentially explosive  
atmospheres referred to above include  
fueling areas such as below decks on  
boats, fuel or chemical transfer or  
storage facilities, areas where the air  
contains chemicals or particles, such as  
grain, dust or metal powders, and any  
77  
 
Safety and General Information  
other area where you would normally be  
complete an electrical circuit (short circuit) and  
become quite hot. Exercise care in handling any  
charged battery, particularly when placing it inside a  
pocket, purse, or other container with metal objects.  
advised to turn off your vehicle engine.  
Areas with potentially explosive  
atmospheres are often but not always  
posted.  
Cleaning and Drying Considerations  
Blasting Caps and Areas  
Using a leather carry case may help protect the  
surfaces and help prevent liquids (e.g., rain) from  
entering into the interior of the radio product. This  
product is not water proof, and exposing the unit to  
liquids may result in permanent damage to the unit.  
To avoid possible interference with blasting  
operations, turn off your radio product when you are  
near electrical blasting caps, in a blasting area, or in  
areas posted: “Turn off two-way radio”. Obey all  
signs and instructions.  
If your radio product interior gets wet, then do not try  
to accelerate drying with the use of an oven or a  
dryer as this will damage the radio product and void  
the warranty. Instead, do the following:  
Operational Cautions  
!
Antennas  
1 Immediately power off the radio product.  
2 Remove Battery and SIM card (if so equipped)  
from radio product.  
Do not use any portable radio product that has a  
damaged antenna. If a damaged antenna comes  
into contact with your skin, a minor burn can result.  
3 Shake excess liquid from radio product.  
4 Place the radio product and battery in an area  
Batteries  
that is at room temperature and has good air flow.  
All batteries can cause property damage and/or  
bodily injury, such as burns if a conductive material  
such as jewelry, keys, or beaded chains touches  
exposed terminals. The conductive material may  
5 Let the radio product, battery, and SIM card dry  
for 72 hours before reconnecting the battery  
and/or powering on the radio product.  
If the radio product does not work after following the  
steps listed above, contact your dealer for servicing  
information.  
78  
   
Accessory Safety Information  
Clean the external surfaces of the radio product with  
a damp cloth, using a mild solution of dishwashing  
detergent and water. Some household cleaners may  
contain chemicals that could seriously damage the  
radio product. Avoid the use of any petroleum-based  
solvent cleaners. Also, avoid applying liquids directly  
on the radio product.  
To reduce the risk of damage to the cord or plug,  
pull by the plug rather than the cord when you  
disconnect the battery charger from the power  
source outlet.  
Do not operate any battery charger with a  
damaged cord or plug — replace them  
immediately.  
Battery chargers may become warm during  
operation, but not hot. If it becomes hot to the  
touch, unplug it from the power outlet immediately  
and discontinue its use.  
Accessory Safety Information  
Important: Save these accessory safety  
instructions.  
Use of a non-recommended attachment to a  
battery charger may result in a risk of fire, electric  
shock, or injury to persons.  
Make sure the battery charger power cord is  
located so that it will not be stepped on, tripped  
over, or subjected to damage or stress.  
Before using any battery or battery charger, read  
all the instructions for and cautionary markings on  
(1) the battery, (2) the battery charger, which may  
include a separate wall-mounted power supply or  
transformer, and (3) the radio product using the  
battery.  
Do not expose any battery charger to water, rain,  
or snow as they are designed for indoor or  
in-vehicle use only.  
An extension cord should not be used with any  
battery charger unless absolutely necessary. Use  
of an improper extension cord could result in a  
risk of fire and electric shock. If an extension cord  
must be used, make sure that:  
Warning: To reduce the risk of injury,  
charge only the rechargeable batteries  
described in “Battery” on page 2  
through page 5. Other types of  
batteries may burst, causing personal  
injury and damage.  
The pins on the plug of the extension cord are  
the same number, size, and shape as those on  
the plug of the charger.  
!
The extension cord is properly wired and in  
good electrical condition.  
79  
   
Safety and General Information  
The cord size is 18AWG for lengths up to 100  
feet and 16AWG for lengths up to 150 feet.  
Do not operate any battery charger if it has  
received a sharp blow, has been dropped, or  
has been damaged in any way; take it to a  
qualified service technician.  
Do not disassemble a battery charger; take it to  
a qualified service technician when service or  
repair is required. Incorrect reassembly may  
result in a risk of electric shock or fire.  
Maximum ambient temperature around the  
power supply or transformer of any battery  
charger should not exceed 40°C (104°F).  
The output power from the power supply or  
transformer must not exceed the rating given  
on the Desktop Dual-Pocket Charger.  
The disconnection from the line voltage is  
made by unplugging the power supply from the  
AC receptacle.  
To reduce risk of electric shock, unplug any  
battery charger from the outlet before  
attempting any maintenance or cleaning.  
For optimum charging performance, turn off the  
radio product while charging it in any battery  
charger.  
80  
Status Messages Message Description  
Understanding Status  
Messages  
You may receive status messages under certain  
conditions. Before contacting TELUS Mobility Client  
Care, write down the message, numeric code, and  
the conditions under which it appeared. The  
following table lists and describes the status  
messages.  
This service was restricted by  
TELUS Mobility, or this service was  
not purchased.  
Service Restricted  
This feature is not available on the  
current network.  
Service Not  
Available  
The system is experiencing heavy  
traffic. Please try again later.  
System Busy  
This service cannot be enabled  
because an incompatible service  
has already been turned on.  
Service Conflict  
Status Messages Message Description  
The number that you entered is not  
valid.  
Number Not in  
Service  
An error occurred. Please try again.  
Please Try Again  
A fault was detected with your  
handset. If this error recurs, note the  
error code and contact TELUS  
Mobility Client Care.  
Self Check Error +  
Number Code  
The phone that you called is either  
busy, out of coverage, or turned off.  
Please try again later.  
User Not Available  
The person that you called has not  
purchased this service.  
User Not Authorized  
Please Try Later  
An operational fault was detected  
with your handset. Write down the  
numeric code, turn your handset off,  
and contact Customer Care.  
Self Check Fail +  
Number Code  
This service is temporarily not  
available. Please try again later.  
The incorrect PIN was entered five  
consecutive times. You will be  
unable to place or receive calls on  
your handset. Contact TELUS  
Mobility Care to have them obtain  
the PIN Unblocking Key (PUK)  
code.  
The phone that you called is busy in  
a Private Call.  
PIN Blocked  
Call Your Provider  
User Busy in Direct  
Connect call  
The phone that you called is busy  
using an online service.  
User Busy in Data  
81  
   
Understanding Status Messages  
Status Messages Message Description  
Your SIM Card is not being  
detected. Please check to ensure  
that you have inserted the SIM  
Card.  
Insert SIM  
Please check your SIM Card to  
make sure it has been inserted  
properly.  
Check SIM Card  
You have entered an incorrect PIN  
number.  
Wrong PIN  
Your handset will not accept a  
non-TELUS Mobility SIM card.  
Wrong Code  
Enter PIN  
Please enter your 4- to 8- digit SIM  
PIN code.  
Auto Phone Lock is activated. Enter  
you unlock code.  
Enter Unlock Code  
Warns of low memory for Net Alerts.  
New Browser  
Message Memory  
Full!  
82  
MOTOROLA LIMITED  
WARRANTY  
Note: FOR IDEN SUBSCRIBER PRODUCTS,  
ACCESSORIES AND SOFTWARE  
PURCHASED IN THE UNITED STATES  
OR CANADA  
PRODUCTS COVERED LENGTH OF  
COVERAGE  
Products as defined  
above.  
One (1) year from the  
date of purchase by the  
first consumer purchaser  
of the product.  
What Does this Warranty Cover?  
Subject to the exclusions contained below,  
Motorola, Inc. warrants its Motorola iDEN Digital  
Mobile and Portable Handsets ("Products"),  
Motorola-branded or certified accessories sold for  
use with these Products ("Accessories") and  
Motorola software contained on CD-Roms or other  
tangible media and sold for use with these Products  
("Software") to be free from defects in materials and  
workmanship under normal consumer usage for the  
period(s) outlined below. This limited warranty is a  
consumer's exclusive remedy, and applies as  
follows to new Products, Accessories and  
Software purchased by consumers in the United  
States or Canada, which are accompanied by  
this written warranty:  
Accessories as defined One (1) year from the  
above.  
date of purchase by the  
first consumer purchaser  
of the product.  
Products or  
Accessories that are  
The balance of the  
original warranty or for  
Repaired or Replaced. ninety (90) days from  
the date returned to the  
consumer, whichever is  
longer.  
Software as defined  
Ninety (90) days from  
the date of purchase.  
above. Applies only to  
physical defects in the  
media that embodies the  
copy of the software (e.g.  
CD-ROM, or floppy disk).  
83  
 
What is not covered? (Exclusions)  
Unauthorized Service or Modification. Defects or  
damages resulting from service, testing, adjustment,  
installation, maintenance, alteration, including  
without limitation, software changes, or modification  
in any way by someone other than Motorola, or its  
authorized service centers, are excluded from  
coverage.  
Normal Wear and Tear. Periodic maintenance,  
repair and replacement of parts due to normal wear  
and tear are excluded from coverage.  
Batteries. Only batteries whose fully charged  
capacity falls below 80% of their rated capacity and  
batteries that leak are covered by this limited  
warranty.  
Altered Products. Products or Accessories with (a)  
serial numbers or date tags that have been  
removed, altered or obliterated; (b) broken seals or  
that show evidence of tampering; (c) mismatched  
board serial numbers; or (d) nonconforming or  
non-Motorola housings, antennas, or parts, are  
excluded from coverage.  
Abuse & Misuse. Defects or damage that result  
from: (a) improper operation, storage, misuse or  
abuse, accident or neglect, such as physical  
damage (cracks, scratches, etc.) to the surface of  
the product resulting from misuse; (b) contact with  
liquid, water, rain, extreme humidity or heavy  
perspiration, sand, dirt or the like, extreme heat, or  
food; (c) use of the Products or Accessories for  
commercial purposes or subjecting the Product or  
Accessory to abnormal usage or conditions; or (d)  
other acts which are not the fault of Motorola, are  
excluded from coverage.  
Communication Services. Defects, damages, or  
the failure of Products, Accessories or Software due  
to any communication service or signal you may  
subscribe to or use with the Products, Accessories  
or Software is excluded from coverage.  
Software Embodied in Physical Media. No  
warranty is made that the software will meet your  
requirements or will work in combination with any  
hardware or software applications provided by third  
parties, that the operation of the software products  
will be uninterrupted or error free, or that all defects  
in the software products will be corrected.  
Use of Non-Motorola Products and Accessories.  
Defects or damage that result from the use of  
Non-Motorola branded or certified Products,  
Accessories, Software or other peripheral  
equipment are excluded from coverage.  
84  
MOTOROLA LIMITED WARRANTY  
Software NOT Embodied in Physical Media.  
Software that is not embodied in physical media  
(e.g. software that is downloaded from the internet),  
is provided "as is" and without warranty.  
You will receive instructions on how to ship the  
Products, Accessories or Software, at your expense,  
to a Motorola Authorized Repair Center. To obtain  
service, you must include: (a) a copy of your receipt,  
bill of sale or other comparable proof of purchase;  
(b) a written description of the problem; (c) the name  
of your service provider, if applicable; (d) the name  
and location of the installation facility (if applicable)  
and, most importantly; (e) your address and  
telephone number.  
Who is covered? This warranty extends only to the  
first consumer purchaser, and is not transferable.  
What will Motorola Do? Motorola, at its option, will  
at no charge repair, replace or refund the purchase  
price of any Products, Accessories or Software that  
does not conform to this warranty. We may use  
functionally equivalent  
reconditioned/refurbished/pre-owned or new  
Products, Accessories or parts. No data, software or  
applications added to your Product, Accessory or  
Software, including but not limited to personal  
contacts, games and ringer tones, will be reinstalled.  
To avoid losing such data, software and applications  
please create a back up prior to requesting service.  
What Other Limitations Are There? ANY IMPLIED  
WARRANTIES, INCLUDING WITHOUT  
LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, SHALL BE LIMITED TO  
THE DURATION OF THIS LIMITED WARRANTY,  
OTHERWISE THE REPAIR, REPLACEMENT, OR  
REFUND AS PROVIDED UNDER THIS EXPRESS  
LIMITED WARRANTY IS THE EXCLUSIVE  
REMEDY OF THE CONSUMER, AND IS  
How to Obtain Warranty Service or Other  
Information? To obtain service or information,  
please call:  
PROVIDED IN LIEU OF ALL OTHER  
WARRANTIES, EXPRESS OF IMPLIED. IN NO  
EVENT SHALL MOTOROLA BE LIABLE,  
WHETHER IN CONTRACT OR TORT (INCLUDING  
NEGLIGENCE) FOR DAMAGES IN EXCESS OF  
THE PURCHASE PRICE OF THE PRODUCT,  
ACCESSORY OR SOFTWARE, OR FOR ANY  
INDIRECT, INCIDENTAL, SPECIAL OR  
CONSEQUENTIAL DAMAGES OF ANY KIND, OR  
LOSS OF REVENUE OR PROFITS, LOSS OF  
Motorola iDEN Customer Services  
1-800-453-0920 or 954-723-4910  
TTY-877-483-2840  
Or visit us online at  
http://www.motorola.com/iden/support  
85  
BUSINESS, LOSS OF INFORMATION OR DATA,  
SOFTWARE OR APPLICATIONS OR OTHER  
FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE ABILITY OR INABILITY  
TO USE THE PRODUCTS, ACCESSORIES OR  
SOFTWARE TO THE FULL EXTENT THESE  
DAMAGES MAY BE DISCLAIMED BY LAW.  
Patent and Trademark  
Information  
MOTOROLA, the Stylized M Logo and all other  
trademarks indicated as such herein are trademarks  
of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. © 2003  
Motorola, Inc. All rights reserved.  
Some states and jurisdictions do not allow the  
limitation or exclusion of incidental or  
consequential damages, or limitation on the  
length of an implied warranty, so the above  
limitations or exclusions may not apply to you.  
This warranty gives you specific legal rights,  
and you may also have other rights that vary  
from state to state or from one jurisdiction to  
another.  
Mike, Mike’s Direct Connect, the Mike’s Direct  
Connect logo, Mike Network, and The Mike Network  
are trademarks used under license from Clearnet  
Communications Inc.  
www.telusmobility.com and TELUS Mobility are  
trademarks used under licence from TELUS  
Mobility.  
Microsoft and Microsoft Internet Explorer are  
registered trademarks of Microsoft Corporation.  
Laws in the United States and other countries  
preserve for Motorola certain exclusive rights for  
copyrighted Motorola software such as the exclusive  
rights to reproduce and distribute copies of the  
Motorola software. Motorola software may only be  
copied into, used in, and redistributed with, the  
Products associated with such Motorola software.  
No other use, including without limitation  
disassembly of such Motorola software or exercise  
of the exclusive rights reserved for Motorola, is  
permitted.  
T9 is a trademark owned by Tegic Communications.  
T9® Text Input Patent and Trademark Information  
This product is covered by U.S. Pat. 5,818,437, U.S.  
Pat. 5,953,541, U.S. Pat. 6,011,554 and other  
patents pending.  
All other product names or services mentioned in  
this manual are the property of their respective  
trademark owners.  
86  
   
Patent and Trademark Information  
Software Copyright Notice  
The Motorola products described in this manual may  
include copyrighted Motorola and third party  
software stored in semiconductor memories or other  
media. Laws in the United States and other  
countries preserve for Motorola and third party  
software providers certain exclusive rights for  
copyrighted software, such as the exclusive rights to  
distribute or reproduce the copyrighted software.  
Accordingly, any copyrighted software contained in  
the Motorola products may not be modified,  
reverse-engineered, distributed, or reproduced in  
any manner to the extent allowed by law.  
Furthermore, the purchase of the Motorola products  
shall not be deemed to grant either directly or by  
implication, estoppel, or otherwise, any license  
under the copyrights, patents, or patent applications  
of Motorola or any third party software provider,  
except for the normal, non-exclusive, royalty-free  
license to use that arises by operation of law in the  
sale of a product.  
87  
88  
queue 18  
receiving 18  
responding 18  
sending 18  
Index  
Numerics  
2-way radio 71  
sorting 19  
viewing 18  
see also Private calls, group calls, and call alerts  
3-way calling 61  
Call forwarding 58  
all calls 58  
missed calls 59  
off 59  
Call Hold 58  
Call Timers 62  
Call Waiting 57  
off 57  
A
Accessories 13  
safety 79  
Advanced Voice Mail with Fax 34  
Alpha mode 65  
B
Backlight 70  
Calls  
Battery  
3-way 61  
care 5  
answering automatically 71  
answering with any key 70  
emergency 24  
ending 21  
entering number 21  
from Contacts 16, 22  
from memo 63  
from Recent calls 15, 22  
charging 3, 4  
cover 2  
inserting 3  
safety 78  
Baud rate 72  
C
Call alerts 15  
deleting 19  
89  
 
Index  
group, see Group calls  
storing from Memo 30, 63  
storing from recent calls 25, 30  
type 25, 27  
icons 21  
international 61  
on hold 58  
viewing 28  
Private calls 17, 71  
receiving 16, 21  
redialing 23, 71  
Speed Dial 23  
D
Display  
backlight 70  
contrast 70  
options 7  
screen 7  
Turbo Dial 23  
Circuit data 43  
Clock 70  
Contacts 16, 22  
capacity 31  
E
Email 27, 29, 43  
receiving 40  
sending 40  
creating entries 29  
deleting 31  
editing entries 30  
icons 27  
Emergency calls 24  
End key 1  
International numbers 32  
searching 28  
F
Faxes  
showing all entries 28  
showing only Private IDs 28  
SIM card 27  
storing fast 30  
storing from idle screen 30  
receiving 43  
sending 43  
G
GPS Enabled 49  
almanac data 52  
90  
best results 51  
map software 54  
privacy options 53  
security 53  
Idle screen 7  
storing to Contacts 30  
International numbers 61  
calling 61  
viewing location 50  
GPS PIN 72  
GPS, see GPS Enabled  
Group calls 19, 71  
making 19  
storing 32  
K
Keypad 1  
locking 12, 72  
L
off 19  
receiving 19  
Language 70  
Lists, see menus  
H
M
Handset 1, 7  
Headset 70  
Memo 63  
calling from 63  
creating 63  
editing 63  
storing to Contacts 30, 63  
viewing 63  
I
Icons  
calls 21  
Contacts 27  
main menu 8  
mobile originated text messaging 38  
Recent calls 25  
status 9  
Memory  
mobile originated text messaging 39  
ring tones 47  
Menu key 1, 8  
Menus 7  
text entry 65  
91  
Index  
context-sensitive 1, 8  
N
main menu 8  
Navigation key 1  
Net alerts 40  
Numeric mode 67  
Message notifications 33, 41  
setting options 33  
Messages 33, 41  
see also mobile originated text messaging  
reading 40  
O
One-to-one calls 15  
also see Private calls  
receiving 33, 41  
P
text and numeric 35  
Mobile originated text messaging 35  
creating messages 36  
deleting 38, 39  
Packet data 43  
Passwords 72  
Patent information 86  
Pauses  
drafts 37  
icons 38  
memory 39  
outbox 38  
dialing 61  
storing 31  
Phone  
quick notes 37  
active line 70  
locking 72  
modem 42  
off 6  
on 5  
only 72  
reading messages 36  
receiving messages 35  
sending messages 36  
sent messages 38  
setting up 35  
Mute 23  
setting up 1  
PTT  
92  
One Touch 17  
One Touch, setting 17  
PUK code 11  
accessory 79  
battery 78  
electromagnetic interference 76  
medical devices 76  
radio frequency 73  
R
Radio frequency 73  
Recent calls 15, 22, 25  
deleting 26  
Security 72  
Send key 1  
Settings 70  
resetting 72  
SIM card 2, 11  
Contacts 27  
inserting 12  
removing 12  
SIM PIN 10, 72  
changing 10  
display time 72  
icons 25  
storing to Contacts 25, 30  
viewing 25  
Redialing 23, 71  
Ring tones 27, 45  
deleting 47  
memory 47  
off 45  
setting 45  
setting in Contacts 29, 46  
silent 45  
default 10  
entering 10  
requirement 10  
unblocking 11  
Speakerphone 23  
Special Dialing Codes 24  
Speed Dial 23, 27, 30  
Status messages 81  
Symbols mode 67  
vibrate 45, 46  
viewing assigned 47  
S
Safety 73  
93  
Index  
storing 31  
Wireless Web 41  
Word mode 65  
T
T9 Text Input, see text entry  
Talkgroups 19, 20, 71  
Text display area 7, 21  
Text entry 65  
Alpha mode 65  
database 65, 66  
icons 65  
mode 65  
Numeric mode 67  
Symbols mode 67  
Word mode 65  
Trademark information 86  
Turbo Dial 23  
V
Voice mail 33  
receiving 34  
sending calls to 21, 34  
setting up 33, 59  
Volume, setting 69, 71  
W
Waits  
dialing 61  
94  

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