Jabra Bluetooth Headset 9460 User Manual

Jabra PRO™ 9460  
Jabra PRO™ 9460 Duo  
Jabra PRO™ 9465 Duo  
Jabra PRO™ 9470  
User Manual  
CONTENTS  
1. PRODUCT OvERvIEW ...........................................................................6  
1.1 Package Contents ..................................................................................................................................6  
1.2 Headset.........................................................................................................................................................7  
1.3 Headset Attachments.......................................................................................................................10  
1.4 Base..............................................................................................................................................................12  
1.5 Preparing the Base..............................................................................................................................13  
1.6 Optional Accessories.........................................................................................................................13  
2. CONNECTING TO A PHONE USING THE SETUP WIzARD .... 14  
2.1 Connect to Power...............................................................................................................................14  
2.2 Start the Setup Wizard......................................................................................................................14  
3. CONNECTING TO A PHONE mANUALLy .................................... 15  
3.1 Connect to Power...............................................................................................................................15  
3.2 Dock Headset.........................................................................................................................................15  
3.3 Connect to Softphone (PC)...........................................................................................................16  
3.4 Connect to Mobile phone with Bluetooth® ......................................................................16  
3.5 Select and Connect to a Desk Phone.....................................................................................17  
4. JABRA PC SUITE ................................................................................... 19  
4.1 Install Jabra PC Suite..........................................................................................................................19  
4.2 PC Call Manager...................................................................................................................................19  
5. JABRA PRO HEADSET fEATURES .................................................. 20  
5.1 Headset Multi-function Button...................................................................................................20  
5.2 Headset Touch Panel.........................................................................................................................20  
5.3 Headset LED Indicator......................................................................................................................21  
5.4 Headset Audio Indicators...............................................................................................................22  
6. TOUCHSCREEN INTRODUCTION................................................... 23  
6.1 Touchscreen Overview....................................................................................................................23  
6.2 Change Settings using the Touchscreen..............................................................................24  
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Jabra PrO 9465 dUO and Jabra PrO 9470  
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7. BASIC CALL mANAGEmENT............................................................ 28  
7.1 Making a Call or Ending a Call.....................................................................................................28  
7.2 Accepting or Rejecting an Incoming Call............................................................................28  
7.3 Adjust Headset Speaker Volume................................................................................................29  
7.4 Adjust Headset Microphone Level...........................................................................................29  
7.5 Putting a Call on Hold/Audio Hold...........................................................................................30  
8. ADvANCED CALL mANAGEmENT ................................................ 31  
8.1 Merging Calls .........................................................................................................................................31  
8.2 Conference Call with Multiple Headsets...............................................................................32  
8.3 Switching Call(s) between Handset and Headset...........................................................32  
8.4 Last Number Redial............................................................................................................................32  
8.5 Call Disconnect Prevention (Unsupported Softphones)............................................33  
8.6 Recording Desk Phone and Mobile Phone Calls .............................................................33  
9. ADvANCED JABRA PRO fEATURES.............................................. 34  
9.1 Safetone™ Hearing Protection.....................................................................................................34  
9.2 Wireless Range......................................................................................................................................34  
9.3 Wideband Audio..................................................................................................................................34  
9.4 Voice Announcements ....................................................................................................................35  
9.5 Tone Settings .........................................................................................................................................35  
9.6 Listening to Music or Audio on PC...........................................................................................35  
9.7 Firmware Updates...............................................................................................................................35  
9.8 Theft Protection....................................................................................................................................35  
10. fAQS AND TROUBLESHOOTING.................................................... 36  
11. TECHNICAL SPECIfICATIONS ......................................................... 38  
11.1 All Jabra PRO Headsets....................................................................................................................38  
11.2 Jabra PRO 9470 Headset.................................................................................................................38  
11.3 Jabra PRO 9460 Headset.................................................................................................................39  
11.4 Jabra PRO 9460 Duo and Jabra PRO 9465 Duo Headsets..........................................39  
Jabra PrO 9460, Jabra PrO 9460 dUO,  
Jabra PrO 9465 dUO and Jabra PrO 9470  
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11.5 Jabra PRO Headset Battery............................................................................................................39  
11.6 Jabra PRO Touchscreen Base........................................................................................................39  
11.7 Jabra PRO 9465 Duo and Jabra PRO 9470 Base Bluetooth Support ...................40  
11.8 Materials and Allergies.....................................................................................................................40  
11.9 Product Disposal..................................................................................................................................41  
11.10 Certifications and Safety Approvals.........................................................................................41  
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1. PRODUCT OVERVIEW  
1.1 PACkAgE CONTENTS  
Headset  
Power Adapter  
Base and Headset Cradle  
Headband Attachment  
Telephone Cable  
Earhook Attachment  
Warning & Declaration Booklet  
USB Cable  
(small, medium and large earbuds)  
Quick Start Guide  
System-optimized Leaflet  
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1.2 HEADSET  
Jabra PRO 9460 headset  
multi-function Button  
Touch Panel  
LED Indicator  
flexible microphone  
Boom Arm  
Speaker  
mount for  
Wearing-style  
Attachments  
Recharge Contact  
Noise-Cancelling  
microphone  
Jabra PrO 9460, Jabra PrO 9460 dUO,  
Jabra PrO 9465 dUO and Jabra PrO 9470  
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Jabra PRO 9460 Duo and 9465 Duo headset  
multi-function Button  
Speaker  
Touch Panel  
Recharge Contact  
LED Indicator  
Noise-cancelling  
microphone  
flexible microphone  
Boom Arm  
Jabra PrO 9460, Jabra PrO 9460 dUO,  
Jabra PrO 9465 dUO and Jabra PrO 9470  
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Jabra PRO 9470 headset  
multi-function Button  
Touch Panel  
LED Indicator  
microphone Boom Arm  
Speaker  
mount for  
Wearing-style  
Attachments  
Recharge Contact  
Noise-cancelling  
microphone  
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Jabra PrO 9465 dUO and Jabra PrO 9470  
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1.3 HEADSET ATTACHMENTS  
The Jabra PRO headset can be worn in the headband, earhook or neckband wearing-styles.  
Wearing-styles can be worn on the left or right ear, or both if using the Jabra PRO 9460 Duo and 9465 Duo  
headband. Regardless of wearing style, ensure the microphone is positioned close to the mouth to maximise  
noise-cancelling and speech quality.  
Attaching the Headband  
1. Align the headset and the headband wearing-style attachment, as illustrated, and press firmly together until  
they click into place (snap-to-click).  
2. Rotate the microphone boom arm for left or right ear use.  
3. Adjust the length of the headband to fit against the head.  
CLICK  
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Jabra PrO 9465 dUO and Jabra PrO 9470  
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Attaching the Earhook  
1. Assemble the earhook wearing-style attachment for left or right ear use. If necessary, remove the earbud and  
replace with another size for best fit.  
2. Align the headset and the earhook wearing-style attachment, as illustrated, and press firmly together until  
they click into place (snap-to-click).  
3. Shape the earhook to fit around the ear.  
CLICK  
Attaching the Neckband (optional accessory)  
1. Decide on left or right ear use, and assemble the neckband attachment, as illustrated.  
2. Align the headset and the neckband wearing-style attachment, and press firmly together until they click into  
place (snap-to-click).  
CLICK  
R
L
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Jabra PrO 9465 dUO and Jabra PrO 9470  
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1.4 BASE  
Touchscreen  
Headset Recharge Contact  
Headset Cradle  
Clear Dial Tone Switch  
(PRO 9460 and PRO 9460 Duo only)  
front Panel  
Kensington  
Security Slot  
Speaker  
Busy-light  
Indicator Port  
Telephone Port  
Power Adapter Port  
Handset Port  
AUX Port  
USB Port  
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Jabra PrO 9465 dUO and Jabra PrO 9470  
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1.5 PREPARINg THE BASE  
1. Remove the protective foil from the cradle and the touchscreen.  
2. Raise the screen to the preferred angle.  
3. (Optional) Rotate the cradle for left- or right-handed docking, as illustrated.  
1.6 OPTIONAL ACCESSORIES  
The following Jabra PRO accessories are available separately.  
Jabra GN1000  
Electronic Hookswitch Adapter  
(adapter may vary from illustration)  
Neckband Attachment  
Replacement Headband Attachment  
Replacement Earhook, with Earbuds  
Replacement Ear Cushions  
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Jabra PrO 9465 dUO and Jabra PrO 9470  
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2. CONNECTINg TO A PHONE USINg THE SETUP  
WIzARD  
The easiest way to connect and configure your Jabra PRO product is to use the setup wizard on the touchscreen.  
The setup wizard will guide you through connecting and configuring the desk phone, softphone and/or mobile  
phone.  
2.1 CONNECT TO POWER  
Connect the power adapter to the base  
1. Plug the supplied power adapter into the port marked  
2. Connect the power adapter to the mains power socket.  
on the base.  
2.2 START THE SETUP WIzARD  
The setup wizard automatically starts the first time the base is turned on, however the setup wizard can also be  
accessed at any time via the touchscreen menu.  
1. Tap the tool icon  
on the touchscreen to open the settings menu.  
2. Tap Phone settings > Setup wizard.  
3. Tap Confirm to start the Setup wizard, and then follow the instructions.  
PHONE SETTINGS  
SETUP  
Please note during setup  
you are unable to make or  
receive calls. The base will  
restart to save and apply  
settings before you can  
resume normal use  
mobile phone  
Setup wizard  
Reset configuration  
Confirm  
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Jabra PrO 9465 dUO and Jabra PrO 9470  
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3. CONNECTINg TO A PHONE MANUALLy  
3.1 CONNECT TO POWER  
Connect the power adapter to the base  
1. Plug the supplied power adapter into the port marked  
2. Connect the power adapter to the mains power socket.  
on the base.  
3.2 DOCk HEADSET  
Dock the headset, as illustrated. When the headset is docked correctly the docking icon will light up, and the  
headset battery will begin charging, if needed. Keep the headset docked while connecting the Jabra PRO, or  
when not in use.  
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Jabra PrO 9465 dUO and Jabra PrO 9470  
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3.3 CONNECT TO SOFTPHONE (PC)  
Connecting to a PC will allow connectivity with a PC softphone (such as Skype). Supported softphones have full  
functionality with the Jabra PRO headset, such as answering and ending calls with the headset multi-function  
button. Unsupported softphones have only audio functionality with the Jabra PRO headset, and have no  
interactivity with the Jabra PRO headset call functions.  
Connect the base to a PC, and configure softphone audio  
1. Plug the supplied USB cable into the port marked  
on the base.  
2. Connect the USB cable to any free USB port on the PC.  
4. Tap the tool icon  
on the touchscreen to open the settings menu, and tap Phone Settings > Connect  
Softphone (PC). If your softphone is not supported, select None (audio only) during the setup wizard.  
5. Launch softphone software on the PC, and set the Jabra PRO as speaker and microphone in the audio  
configuration. Refer to specific softphone documentation for assistance in setting audio configurations.  
3.4 CONNECT TO MOBILE PHONE WITH BLUETOOTH®  
Connecting to a mobile phone with Bluetooth is only available for the Jabra PRO 9465 Duo and Jabra PRO 9470,  
and is done via the touchscreen.  
Connect to a mobile phone using Bluetooth®  
1. Tap the tool icon  
on the touchscreen to open the settings menu.  
2. Tap Phone settings > mobile phone > Setup mobile phone.  
3. Tap Confirm to start the mobile phone connection wizard, and follow the instructions.  
mOBILE PHONE  
SETUP  
Please note during setup you  
are unable to make or receive  
calls. The base will restart to  
save and apply settings.  
Base ringtone volume  
Setup mobile phone  
Disable mobile phone  
Confirm  
How to reconnect to mobile phone with Bluetooth®  
If the base loses the Bluetooth® connection with the mobile phone it will attempt to reconnect for 60 seconds.  
To force reconnection:  
1. Ensure the mobile phone is in range of the base, and that Bluetooth® is activated on the mobile phone.  
2. If there is no connection a Bluetooth® logo will be displayed on the mobile phone icon on the touchscreen.  
Tap the greyed out mobile phone icon to begin re-connecting the mobile phone with the base.  
3. When successfully reconnected, the mobile phone icon will appear connected.  
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Jabra PrO 9465 dUO and Jabra PrO 9470  
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3.5 SELECT AND CONNECT TO A DESk PHONE  
Select which desk phone you are connecting to from the following four options:  
OPTION 1  
OPTION 3  
Desk Phone with Headset  
Port  
Desk Phone with GN1000  
remote Handset Lifter  
This type of desk phone has a  
dedicated headset port (usually  
at the back of the phone). These  
phones typically have a button  
on the front panel for switching  
between handset and headset.  
The GN1000 remote handset lift-  
er manually lifts the desk phone  
handset to make or answer a call.  
for mounting instructions refer  
to documentation supplied with  
the GN1000.  
1. Plug the supplied telephone  
cable into the port marked  
on the base.  
1. On the desk phone, unplug  
the handset cable from the  
phone body.  
2. Connect the telephone  
cable to the headset port  
on the desk phone.  
2. Connect the handset cable to  
the port marked  
base.  
on the  
3. Plug the supplied telephone  
cable into the port marked  
on the base.  
4. Connect the telephone cable  
into the handset port on the  
desk phone.  
5. Connect the GN1000 cable  
into the port marked  
the base.  
on  
or  
or  
or  
or  
OPTION 2  
OPTION 4  
Desk Phone with Jabra LINK  
Desk Phone without Headset  
Port  
A Jabra Link adapter enables an  
incoming call to be answered  
or ended by the headset multi-  
function button.  
Contact your local Jabra dealer  
to purchase a Jabra Link  
adapter for your specific desk  
phone.  
1. Connect the Jabra Link  
adapter as shown in adapter  
documentation supplied  
with the Jabra Link. On  
some phones the telephone  
cable will also need to be  
connected.  
This desk phone does not have a  
dedicated headset port.  
1. On the desk phone, unplug  
the handset cable from the  
phone body.  
2. Connect the handset cable to  
the port marked  
base.  
on the  
3. Plug the supplied telephone  
cable into the port marked  
on the base.  
4. Connect the telephone cable  
into the handset port on the  
desk phone.  
2. Call your connected desk  
phone using another phone  
to enable the Jabra Link  
adapter. Wait 10 seconds  
before answering the  
phone.  
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Jabra PrO 9460, 9640 dUO, 9465 dUO aNd 9470  
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4. JABRA PC SUITE  
Jabra PC Suite is a collection of software designed to support the Jabra PRO. for optimal functionality and  
management of the Jabra PRO, it is highly recommended to install Jabra PC Suite.  
Jabra PC Suite consists of:  
PC Call Manager  
manages call handling on your PC monitor, and enables call and settings management via PC.  
Jabra Control Center  
Settings management and monitoring of the Jabra PRO.  
Jabra Device Service  
manages the interaction between the Jabra PRO and Jabra Control Center, PC Call manager, and softphone  
drivers.  
Jabra Firmware Updater  
Updates Jabra PRO firmware.  
Online Help  
Jabra PC Suite help section.  
Jabra PC Suite additionally includes drivers for various softphones. for a list of supported softphones, visit  
4.1 INSTALL JABRA PC SUITE  
4.2 PC CALL MANAgER  
PC Call manager is PC software that replicates some of the touchscreen call handling functionality on the PC,  
allowing the user to make calls, answer calls, merge calls etc using their PC. PC Call manager is installed as part of  
Jabra PC Suite.  
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Jabra PrO 9465 dUO and Jabra PrO 9470  
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5. JABRA PRO HEADSET FEATURES  
5.1 HEADSET MULTI-FUNCTION BUTTON  
The headset multi-function button is located on the headset, and can answer calls, end calls, switch between  
held calls, and more, using a combination of taps, double-taps or presses.  
multi-function button  
List of headset multi-function button functions  
Press  
Function  
Tap  
Double-tap  
(hold 1-2 seconds)  
Answer incoming call  
End current call  
Put current call on hold, and accept incoming call  
Open phone line on target phone  
Reject incoming call  
Call last number dialed  
(mobile phones and supported softphones only)  
Switch between target phone  
Power headset on  
Power headset off  
(5 secs)  
5.2 HEADSET TOUCH PANEL  
The touch panel is a touch-sensitive panel located on the top of the microphone arm of the headset, as  
illustrated. The touch panel controls the headset speaker volume and microphone mute.  
Changes made to the speaker volume apply independently to desk phone, softphone or mobile phone.  
Touch -panel  
Increase speaker volume  
Decrease speaker volume  
Mute microphone  
Slide finger up the touch panel  
(away from mouth)  
Slide finger down the touch panel  
(toward the mouth)  
Double-tap  
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Jabra PrO 9465 dUO and Jabra PrO 9470  
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5.3 HEADSET LED INDICATOR  
The multi-colored LED indicator is a row of four lights located on the arm of the headset, as illustrated, and  
indicates headset status.  
Led indicator  
LED when battery is full  
(click to view)  
LED when battery is low  
(click to view)  
Headset state  
Idle  
Not connected  
Out of range  
Call active  
Incoming call  
Power on  
Power off  
Pairing  
Pairing succeeded  
Charging  
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5.4 HEADSET AUDIO INDICATORS  
The headset plays a variety of audio tones to indicate headset status and actions.  
Audio sample  
(click to listen)  
Audio sample  
(click to listen)  
Audio tone  
Audio tone  
Target phone changed to  
desk phone (voice)  
Power on  
Target phone changed to  
desk phone (tone)  
Power off  
Target phone changed to  
softphone (voice)  
Button tap  
Target phone changed to  
softphone (tone)  
Button double-tap  
Button press  
Target phone changed to  
mobile phone (voice)  
maximum speaker volume  
reached  
Target phone changed to  
mobile phone (tone)  
minimum speaker volume  
reached  
Call ended  
microphone muted  
Battery low  
Incoming call on desk phone  
Conference start  
Conference end  
Out of range  
Incoming call on softphone  
(PC)  
Incoming call on mobile phone  
Incoming call on different  
phone while on call (call  
collision)  
Incoming call accepted  
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6. TOUCHSCREEN INTRODUCTION  
The Jabra PRO touchscreen is a color touchscreen that enables you to connect and configure the Jabra PRO  
product, manage calls, and manage base, headset and phone settings. Tap the screen with a finger to activate  
icons, scroll up/down a menu, select a target phone and make/answer/end/merge calls.  
NOTE: Touchscreen settings may be locked by an IT administrator. Locked settings will not be available on the  
touchscreen.  
6.1 TOUCHSCREEN OVERVIEW  
The touchscreen is divided into three areas: status bar (top), activity window (middle) and call control bar  
(bottom).  
Status bar  
Activity window  
Call control bar  
1
Status bar  
The status bar is the row of icons at the top of the touchscreen.  
Icon  
Description  
Indicates the current battery level.  
Indicates the headset is docked.  
Indicates an open audio connection between the base and the headset. If the headset icon has  
an WB on it, it indicates wideband audio is active.  
Indicates that at least two headsets (primary and secondary headsets) have been paired with  
the Jabra PRO base, allowing conference calling. The total number of headsets connected will be  
displayed as a number next to the icon.  
Tap  
Tap  
to open the settings menu. The tool icon is only visible when not on a call.  
to open the call options menu. The call options icon is only visible when on a call.  
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2
Activity window  
The activity window is main area of the touchscreen, and displays the currently connected phones, allows phone  
selection, and also the merging of multiple calls.  
Target phone (foreground icon)  
The large foreground phone icon indicates the current target phone. To switch target phone tap on the relevant  
small background phone icon, or press the headset multi-function button when not on a call to cycle through  
the available phones. The phone icons will change depending on status (e.g. incoming call, outgoing call).  
3
Call control bar  
The call control bar indicates the options available for the target phone, such as make call, end call, and mute  
headset.  
mSH desk phones have a unique call control bar (see below).  
6.2 CHANgE SETTINgS USINg THE TOUCHSCREEN  
There are a number of settings that can be changed using the settings menu on the touchscreen. The setting  
menu is accessed by tapping the tool icon  
on the touchscreen:  
Base settings  
Headset settings  
Phone settings  
Unpair headset  
About  
SETTINGS  
SETTINGS  
Base settings  
Phone settings  
Headset settings  
Phone settings  
Unpair headset  
About  
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1
BASE SETTINGS  
The base settings allow changes to be made to the Jabra PRO touchscreen and base sounds. There are six base  
settings that can be changed:  
Setting  
Description  
Enable recording  
Screen brightness  
Screen dimmer timeout  
Touchscreen click sounds  
Language  
Enable/disable recording of a desk phone or mobile phone call to a PC file  
Adjust the screen brightness  
Adjust the base idle time before the touchscreen is dimmed  
Adjust the touchscreen click sounds volume  
Set the language for all text on the touchscreen  
Select the wireless range between headset and base  
Wireless range  
BASE SETTINGS  
BASE SETTINGS  
Enable  
recording  
Touchscreen click  
sounds  
Screen brightness  
Language  
Screen dimmer  
timeout  
Wireless range  
2
HEADSET SETTINGS  
The headset settings allow changes to be made to the Jabra PRO headset. There are six headset settings that can  
be changed.  
Setting  
Description  
A guided tour of how to use the headset functions, such as answer/end calls  
and volume control  
Headset intro  
Intellitone  
Adjust the intellitone noise protection level  
Select the target phone announcement type  
voice announcements  
Enable mute reminder tone Enable/disable the mute reminder tone  
Enable touch volume  
control  
Enable/disable touch volume control on the Jabra PRO headset  
Enable touch mute control  
Enable/disable touch mute control on the Jabra PRO headset  
HEADSET SETTINGS  
HEADSET SETTINGS  
Headset intro  
Enable mute  
reminder tone  
Enable touch  
volume control  
IntelTone  
voice  
announcements  
Enable touch  
mute control  
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3
PHONE SETTINGS  
The headset settings allow changes to be made individually to desk phones, softphones or mobile phone  
settings, as well as access to the setup wizard and the factory default reset configurations setting.  
There are three sub-categories with individual settings specific to the phone type: Desk phone, Softphone (PC)  
and mobile phone.  
PHONE SETTINGS  
Desk phone  
Softphone (PC)  
mobile phone  
Desk phone settings  
Setting  
Description  
Base ringtone volume  
Adjust the desk phone ringtone on the base.  
Open phone line on  
undock  
Automatically open the phone line when the headset is undocked.  
Enable wideband audio  
Setup desk phone  
Enable/disable wideband audio.  
Start the setup wizard to connect and configure the desk phone.  
Disable the desk phone connection. The desk phone can be connected again  
by opening the settings menu, and tapping Phone settings > Desk phone >  
Enable desk phone.  
Disable desk phone  
DESK PHONE  
DESK PHONE  
Enable wideband  
audio  
Base ringtone volume  
Open phone  
line on undock  
Setup desk phone  
Disable desk phone  
Enable wideband  
audio  
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Softphone (PC) settings  
Setting  
Description  
Base ringtone volume  
Adjust the desk phone ringtone on the base.  
Open phone line on undock Automatically open the phone line when the headset is undocked.  
Enable wideband audio  
Automatic audio detection  
Setup softphone (PC)  
Enable/disable wideband audio.  
Enable/disable automatic audio detection  
Start the setup wizard to connect and configure the softphone (PC).  
Disable the softphone (PC) connection. The softphone (PC) can be connected again  
by opening the settings menu, and tapping Phone settings > softphone (PC) >  
Enable softphone (PC).  
Disable softphone (PC)  
SOfTPHONE (PC)  
SOfTPHONE (PC)  
SOfTPHONE (PC)  
Automatic audio  
detection  
Enable wideband  
audio  
Base ringtone volume  
Open phone  
line on undock  
Automatic audio  
detection  
Setup softphone (PC)  
Enable wideband  
audio  
Disable softphone  
(PC)  
Setup softphone (PC)  
Mobile phone settings  
Setting  
Description  
Adjust the mobile phone ringtone on the base.  
Base ringtone volume  
Setup mobile phone  
Start the setup wizard to connect and configure the mobile phone.  
Disable the desk phone connection. The mobile phone can be connected again  
by opening the settings menu, and tapping Phone settings > mobile phone >  
Enable mobile phone.  
Disable mobile phone  
mOBILE PHONE  
Base ringtone volume  
Setup mobile phone  
Disable mobile phone  
4
UNPAIR HEADSET  
Unpairs the primary headset from the base, to allow another headset to be paired to the base as the primary headset.  
5
ABOUT  
firmware version and copyright information.  
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7. BASIC CALL MANAgEMENT  
7.1 MAkINg A CALL OR ENDINg A CALL  
1. Ensure the relevant phone type is selected as the target phone (large foreground icon on touchscreen).  
If necessary lift the desk phone handset and set aside (desk phone without electronic hookswitch or  
GN1000 only).  
2. Put on the headset, and dial the phone number using the desk phone, softphone or mobile phone.  
Alternatively tap the softphone or mobile phone icon on the touchscreen, and select dial pad in the menu to  
use the touchscreen dial pad.  
3. Tap the green handset icon, or tap the headset multi-function button to make the call.  
4. To end a call, tap the red handset icon, or tap the headset multi-function button, or dock the headset.  
7.2 ACCEPTINg OR REJECTINg AN INCOMINg CALL  
Tap the ringing phone icon to answer an incoming call, or tap the headset multi-function button. To reject the  
call tap the red handset icon.  
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7.3 ADJUST HEADSET SPEAkER VOLUME  
Adjusting the headset speaker volume when on a call can be done using the headset volume touch panel, or by  
using the touchscreen.  
Adjusting the headset speaker volume using the touchscreen  
1. When on a call, tap the call options icon  
on the touchscreen to open the call options menu.  
2. Tap Speaker volume, and adjust the volume as needed by tapping the + or - icons.  
3. When finished, press the back arrow to exit the menu.  
SPEAKER vOLUmE  
7.4 ADJUST HEADSET MICROPHONE LEVEL  
Adjusting the headset microphone level when on a call can be done by using the touchscreen.  
Adjusting the headset microphone level using the touchscreen  
1. When on a call, tap the call options icon  
on the touchscreen to open the call options menu.  
2. Tap microphone level, and adjust the level as needed by tapping the + or - icons.  
3. When finished, press the back arrow to exit the menu.  
microphone level  
Set microphone level  
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7.5 PUTTINg A CALL ON HOLD/AUDIO HOLD  
To put a current call on hold or audio hold, tap the current call phone icon and tap the pause icon (hold) or the  
audio hold icon in the touchscreen menu. The phone icon will display the relevant hold symbol to indicate the  
call is on hold or on audio hold. To resume the call, tap the phone icon again.  
Setting  
Description  
When hold is enabled the telephone company will stop all audio between the  
softphone or mobile phone. The listener on the other end of the call can see  
they have been put on hold.  
Hold  
When audio hold is enabled the Jabra PRO mutes the headset microphone and  
the headset speaker. The listener on the other end of the call cannot see they  
have been put on audio hold.  
Audio hold  
ON CALL mENU  
Dial pad  
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8. ADVANCED CALL MANAgEMENT  
8.1 MERgINg CALLS  
There are two ways to merge calls:  
merge an outgoing call with a current call.  
merge an incoming call with a current call.  
Merge an outgoing call with a current call  
1. make an outgoing call when on a current call: When on a current call, tap the new relevant phone icon to set  
that phone as the target phone. The current call will be put on audio hold. Dial the phone number.  
2. merge calls: When the outgoing call has connected, tap the yellow circle icon to merge the calls. When the  
calls have been merged the circle icon will change to green.  
Merge an incoming call with a current call  
1. Accept incoming call: While on a call, tap the incoming call’s phone icon to accept the incoming call and put  
the current call on audio hold.  
2. merge calls: When the incoming call has connected, tap the yellow circle icon to merge the calls. When the  
calls have been merged the circle icon will change to green.  
Unmerge call(s)  
To unmerge call(s), tap the green circle icon to unmerge the calls. To re-merge the calls press the yellow circle  
icon again.  
End merged call  
To end the merged call for all participants, tap the red handset icon on the touchscreen, dock the headset or tap  
the headset multi-function button.  
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8.2 CONFERENCE CALL WITH MULTIPLE HEADSETS  
The Jabra PRO base enables up to three additional Jabra PRO headsets to be connected for conferencing. When  
two or more additional headsets are connected to the base, the audio is changed from wideband to narrowband.  
Connect additional headset(s)  
1. While the primary headset is undocked and on a call, dock a secondary headset with the base hosting the call  
and then tap the secondary pairing selection on the touchscreen. Pairing will take a few seconds. When the  
headsets are successfully paired, a double-tone will sound in the primary headset.  
2. Tap the headset multi-function button on the primary headset to accept the secondary headset. The audio is  
now shared between headsets.  
3. Repeat the procedure to connect additional headsets, as required.  
Ending or leaving the conference  
The primary headset user can end the conference by hanging up the call. The call is ended for all headsets.  
Guests can leave the conference by tapping the headset multi-function button on their headset, or by docking  
the headset with the base. The conference call is still active for all other headsets.  
Permanant conference mode  
It is possible to stay in permanant conference mode.  
1. Launch Jabra Control Center, and select the ´Headset´ tab.  
2. Deselect ‘End headset conference when call ends.  
8.3 SWITCHINg CALL(S) BETWEEN HANDSET AND HEADSET  
When on a phone call, it is possible to switch audio between the Jabra PRO headset and a desk phone handset or  
mobile phone without interrupting the call.  
Desk phone  
Switch call from desk phone to the headset  
1. Lift headset from docking cradle. If necessary, press the headset button on your desk phone. The audio will be  
transferred from the desk phone to the headset.  
2. Do not return desk phone handset to receiver as this will hang up the call.  
Switch call from the headset to a desk phone handset (without remote call control)  
1. Lift desk phone handset.  
2. Dock headset, or tap the headset multi-function button, or tap the desk phone icon on the touchscreen.  
The audio will be transferred from the headset to the desk phone.  
Switch call from the headset to a desk phone handset (with remote call control)  
1. Lift desk phone handset.  
2. Refer to specific desk phone documentation on how to activate remote call control. In some cases a button  
must be pressed on the desk phone, while in others it will be automatic.  
Mobile phone  
Switch call from mobile phone to the headset  
1. Tap the headset multi-function button to transfer audio from the mobile phone to the headset.  
2. Do not end the call on the mobile phone until the call is finished.  
Alternatively audio can be transferred between mobile phone and handset by using the mobile phone’s menu.  
Refer to your mobile phone documentation for further information.  
8.4 LAST NUMBER REDIAL  
The Jabra PRO can redial the last number dialed (supported softphones and mobile phones only). Check specific  
softphone or mobile phone documentation for last number redial compatibility.  
Last number redial  
1. If necessary, press the softphone/mobile phone button on the touchscreen to set softphone/mobile phone as  
target phone.  
2. Double-tap the headset multi-function button to redial the last number called.  
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8.5 CALL DISCONNECT PREVENTION (UNSUPPORTED SOFTPHONES)  
When on a call or in a web conference using an unsupported softphone, any incoming calls on a desk phone or  
mobile phone will automatically disconnect the softphone call or web conference. To prevent disconnection, tap  
the softphone icon on the touchscreen to open the softphone sub-menu, and then tap PC Audio Communication  
before making the call or starting the web conference.  
PC & SOfTPHONE  
PC Audio Communication  
Dial Pad  
8.6 RECORDINg DESk PHONE AND MOBILE PHONE CALLS  
Desk phone and mobile phone calls can be recorded on a PC using third-party software, such as Windows Sound  
Recorder. To record a desk phone or mobile phone call, call recording must be enabled in the touchscreen  
settings menu, or in Jabra Control Center.  
Enable call recording using the touchscreen  
1. Tap the tool icon  
on the touchscreen to open the settings menu.  
2. Tap Base settings > Enable Recording to enable call recording.  
3. When finished, press the back arrow to exit the menu.  
Desk phone and mobile phone calls can now be recorded using any third-party software on a PC.  
BASE SETTINGS  
Enable  
recording  
Screen brightness  
Screen dimmer  
timeout  
Record current active call (desk phone and mobile phone only)  
1. When on a call, tap the call options icon  
on the touchscreen to open the call options menu  
2. Tap Enable Recording to enable call recording for the current call.  
3. When finished, press the back arrow to exit the menu.  
Please note that only the current call will be recorded.  
Enable call recording using Jabra Control Center  
1. Launch Jabra Control Center, and select the ´Audio´ tab.  
2. Tick ´forward desk phone call to PC for recording´, and click ´Apply´.  
Desk phone calls can now be recorded using any third-party software on a PC.  
NOTE: Recording conversations in secrecy may be illegal. Never record conversations without first obtaining  
permission.  
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9. ADVANCED JABRA PRO FEATURES  
9.1 SAFETONE™ HEARINg PROTECTION  
SafeTone™ provides effective hearing protection against potential risks, such as acoustic shock and noise  
exposure. SafeTone™ consists of two components, PeakStop™ and IntelliTone™.  
PeakStop™ acoustic shock protection  
PeakStop™ automatically suppresses sounds over 118dB(A), protecting hearing from acoustic shock.  
PeakStop™ is only available from Jabra.  
IntelliTone™ noise-exposure protection  
IntelliTone™ offers four levels of protection against acoustic shock and noise-exposure. IntelliTone™ settings  
can be changed via the Jabra Control Center, under the ´Audio´ tab. IntelliTone™ is only available from Jabra,  
or via the touchscreen settings menu > Phone settings > Intellitone.  
Protection level  
Level 0 (default)  
Level 1*  
Criteria  
Basic protection (over 118dB(A))  
Less than 4 hours on phone/day  
4-8 hours on phone/day  
Level 2*  
Level 3*  
more than 8 hours on phone/day  
Recommended Australian protection level (Telstra)  
Level 4 (TT4)  
* Compliant with Directive 2003/10/EC of the European Parliament and Council of 6 february 2003.  
9.2 WIRELESS RANgE  
The Jabra PRO supports a maximum wireless range of up to 150 meters. Physical obstructions and  
electromagnetic interference may shorten this range.  
Headset sound quality may slowly deteriorate the further the headset is away from the base, and may improve  
the closer the headset is to the base. When the headset is completely out of range, a unique tone (three quick  
descending notes) will be played in the headset every few seconds.  
If the headset is on a call when moved out of range, the audio will be lost; however the call will remain active at  
the base for 120 seconds. To restore audio to the call, move the headset back in range of the base.  
If the headset remains out of range of the base for more than an hour, the headset will power down to conserve  
battery.  
Change wireless range using the touchscreen  
1. Tap the tool icon  
on the touchscreen to open the settings menu.  
2. Tap Base settings > Wireless range  
3. Tap to select the wireless range required: very low, low or normal. Normal is default selected.  
4. Tap confirm to apply the settings, and reset the base.  
9.3 WIDEBAND AUDIO  
The Jabra PRO supports both wideband and narrowband audio. Wideband audio offers better sound quality at a  
reduced battery time.  
Narrowband is default-enabled for desk phones. Wideband is default-enabled for softphones. mobile phones  
cannot use wideband audio.  
Change wideband audio settings using the touchscreen  
1. Tap the tool icon  
on the touchscreen to open the settings menu.  
2. Tap Phone settings > Desk phone / Softphone (PC)  
3. Tap Enable wideband audio to enable.  
4. When finished, press the back arrow to exit the menu.  
Change wideband audio settings using Jabra Control Center  
1. Launch Jabra Control Center, and select the ´Audio´ tab.  
2. Tick the relevant checkbox under ´Enable wideband audio for´, and then click Apply.  
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9.4 VOICE ANNOUNCEMENTS  
Choose to hear an English voice announcement or a musical tone to indicate switching between a desk phone,  
softphone or mobile phone.  
Change voice announcement setting using the touchscreen  
1. Tap the tool icon  
on the touchscreen to open the settings menu.  
2. Tap Headset settings > voice Announcements  
3. Tap to select English voice or Off (tones only). Off (tones only) is default-selected.  
4. When finished, press the back arrow to exit the menu.  
Change voice announcement setting using Jabra Control Center  
1. Launch Jabra Control Center, and select the ´Headset´ tab.  
2. Tick the relevant setting under ´Target change indication´, and then click Apply.  
9.5 TONE SETTINgS  
Choose between three equalizer presets available for all sounds: Treble, Normal (default) and Bass.  
Change tone settings using the touchscreen  
1. When on a call, tap the call options icon  
on the touchscreen to open the call options menu.  
2. Tap Tone Setting to open the tone setting menu.  
3. Tick the preferred tone setting. Normal is default-selected.  
4. When finished, press the back arrow to exit the menu.  
Change tone settings using Jabra Control Center  
1. Launch Jabra Control Center, and select the ´Audio´ tab.  
2. Tick the relevant setting under ´Tone setting´, and then click Apply.  
9.6 LISTENINg TO MUSIC OR AUDIO ON PC  
To listen to music or audio played on a PC, an audio link between the Jabra PRO base and the PC must be  
opened. When an audio link is open and no calls are active, any music or audio played on the PC (including music  
from a media player) will play in the headset. The Jabra device must be selected in Windows Sound and Audio  
control panel. Automatic audio link is default-enabled.  
Open/Close an audio link between base and PC  
1. Launch Jabra Control Center.  
2. Click the ´open/close audio link´ button in the top toolbar.  
Alternatively, right-click the Jabra icon in Windows taskbar, and select ´Open Audio Link´ or ´Close Audio Link´.  
9.7 FIRMWARE UPDATES  
firmware updates improve performance or add new functionality to your Jabra PRO.  
Update Firmware  
Launch the Jabra firmware Updater installed with Jabra PC Suite, and follow the firmware Updater wizard, or  
Check for the latest version via Jabra Control Center > Help > Check for Updates.  
9.8 THEFT PROTECTION  
The base includes a Kensington Security Slot for attaching a security cable. To secure the base to your desk,  
purchase any safety cable usable with the Kensington Security Slot and follow the instructions included with the  
cable.  
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10. FAQS AND TROUBLESHOOTINg  
Q
How can I use my headset with my mobile phone? (Jabra PRO 9465 DUO and Jabra Pro 9470 only)  
A
The Jabra PRO 9465 Duo or Jabra PRO 9470 base will need to be paired with the mobile phone using  
Bluetooth.  
Run the mobile phone setup wizard on the touchscreen to put the headset into pairing mode.  
Activate Bluetooth on your mobile phone, and then put the Bluetooth into pairing mode. Refer to the  
mobile phone documentation for details.  
find and select either Jabra PRO 9465 Duo or Jabra Pro 9470 in the list of available Bluetooth devices to  
pair with. If prompted for a PIN, enter 0000 (four zeros) to accept pairing.  
Q
How many Bluetooth devices can be connected simultaneously to the Jabra PRO 9465 DUO or  
Jabra PRO 9470?  
A
One.  
Q
How do I pair my headset with the Jabra PRO base?  
A
If you dock a headset in a Jabra PRO base that are not paired, the touchscreen will prompt you to accept  
pairing, either as a primary or secondary device. Secondary pairing is for conference calling. If you choose to  
pair as secondary, the connection is only temporary until the end of the next (or current) call.  
Q
Is it possible to dock my headset on another base from the Jabra PRO 9400 series?  
A
yes. The headset can be docked with any Jabra PRO 9400 series base.  
Q
Can I pair my headset directly with a third-party DECT phone?  
A
No. The headset can only be paired with a Jabra PRO 9400 series base.  
Q
Why doesn’t my computer detect the Jabra PRO base?  
A
Try connecting the base to another USB port on the PC. It is recommended to have a direct connection  
between the base and USB port (without a USB hub).  
Q
Why doesn’t my headset work with my desk phone/softphone?  
A
Check the following:  
Ensure the headset battery is charged.  
Ensure the headset is in range of the base. Up to 150 meters, depending on environment. If you are using  
a Bluetooth connection with a Jabra PRO 9465 DUO or Jabra PRO 9470 ensure the mobile is in range (10m)  
of the base.  
Ensure the headset and base are paired. Dock the headset to initiate pairing.  
Q
Why does nothing happen when I try to use my desk phone?  
A
Check the following:  
Ensure the base is powered on.  
Ensure desk phone is the current target on the touchscreen.  
Ensure there is an audio connection between desk phone and base. Tap the headset multi-function  
button or touch the activate audio-link icon on the touchscreen to establish an audio connection.  
Ensure there is a open phone line. Lift the desk phone handset, or press the headset button on the desk  
phone, to open a phone line.  
Re-run the desk phone setup wizard on the touchscreen.  
Q
Why do I hear a low noise in the headset when there is silence at the other end?  
A
The headset speaker volume might be too high. To decrease the volume, slide your finger down the headset  
touch panel.  
Q
How come the person on the other end cannot hear me when I am talking using my desk phone?  
A
The clear dial tone or microphone volume settings might be incorrectly set. Re-run the desk phone setup  
wizard on the touchscreen, or read Section 3 of this manual.  
Q
Can I replace the headset battery?  
A
yes. you can purchase a Jabra PRO battery replacement kit (contact your Jabra supplier, or visit www.jabra.com).  
follow the detail replacement instructions supplied with the replacement kit.  
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Q
Why am I getting a buzzing sound in my headset?  
A
Assuming the device has been set up correctly, the phone may not be fully immune to the radio signals  
the headset uses. To overcome this problem, move the headset base at least 30 cm away from the phone.  
Alternatively, reduce the wireless range of your unit.  
Q
Why can I not hear sound or listen to music from my PC in my headset?  
A
Check the following  
Ensure the Jabra PRO is set as the current audio device in the Windows sound control panel, and in your  
softphone software.  
Ensure the audio link to your PC is active. Right-click the Jabra Device icon in the Windows taskbar, and  
select Open Audio Link.  
Ensure Softphone is enabled in Jabra PC Suite.  
Q
When I try to make a call on my desk phone, the GN1000 RHL lifts, but the call is not connected.  
A
Ensure the base is connected to the desk phone handset port, and not the desk phone headset port.  
The GN1000 cannot be used in conjunction with a headset port.  
Q
Is it possible to automate calling and answering on my desk phone without using a handset lifter?  
A
yes, if the desk phone has an electronic hook switch feature. Check your supplier for compatibility with your  
Q
Is it possible to set up an automatic dial tone for my softphone when I undock my headset?  
A
yes, the Jabra PRO can be configured to automatically get a dial tone on the target desk phone or softphone  
when the headset is undocked. Automatic dial tones are configured independently for desk phones and  
softphones. Desk phones are default-enabled, and softphones are default-disabled.  
1. Launch Jabra Control Center, and select the ´Desk phone´ tab.  
2. Select/deselect the ´Open link when headset is undocked´ setting, and then click Apply.  
Q
Why does my desk phone’s electronic hookswitch not work with my headset?  
A
Please check your specific desk phone documentation for compatibility and configuration settings.  
Q
Is it possible to listen in on calls with the Jabra PRO?  
A
The risk of unauthorized access is limited. The Jabra PRO uses 64-bit encryption.  
Q
Does Wi-Fi interfere with the Jabra PRO headset if they are in the same place.  
A
No. The Jabra PRO 9465 Duo and the Jabra PRO 9470 Bluetooth ports use adaptive frequency hopping,  
thereby avoiding channels that are blocked by Wi-fi.  
Q
What is the range on the Jabra PRO headset?  
A
Jabra PRO supports a maximum range of up to 150m (base to headset). Range varies according to the  
environment in which the headset is used.  
Q
Can I make a conference call using multiple headsets?  
A
yes, the Jabra PRO base is able to pair with four headsets in total: one primary and three secondary headsets.  
Q
Can I turn the headset off to save power when I’m away from the base?  
A
yes. Press and hold the headset multi-function button for five seconds to power the headset off. To power the  
headset up again, dock the headset with the base, or press the headset multi-function button.  
Q
What is the talk time for a Jabra PRO headset?  
A
Approximately 8 hours for wideband talk, and approximately 10 hours for narrowband talk.  
Q
My headband/earhook/neckband is broken. How do I purchase another one?  
A
Contact your local Jabra supplier. The necessary part number can be found in the optional accessories section  
of this manual.  
Q
Why do I sometimes lose audio in my headset?  
A
Audio is sometimes lost when touching the charging pins on the base. If this occurs:  
1. Ensure your softphone call is not on hold (e.g. Skype call), or your music is not paused.  
2. Restart your softphone, or PC music player.  
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11. TECHNICAL SPECIFICATIONS  
11.1 ALL JABRA PRO HEADSETS  
Operating environment:  
-10˚C to +55˚C (0˚C to +40˚C when charging); Up to 95% RH non condensing  
Call control:  
Headset multi-function button support for answer call, end call, voice-activated dialing, reject call, redial, swap  
held calls; docking operations can also answer and end calls  
Volume control and microphone mute:  
Controlled via touch panel on headset  
Visual indicator:  
multi-colored LED indicates call status, battery level, pairing status and other events  
Audio indicators:  
Tones indicate incoming calls, low battery, volume level, microphone muting and other events; target phone can  
be indicated by English voice tag or target-specific melody  
Sound quality:  
DSP noise reduction; echo cancellation; tone control; narrowband and wideband audio (selectable per phone type)  
Firmware update:  
Updateable via USB interface when docked in the Jabra PRO base  
Recharge:  
While docked in the Jabra PRO base  
PC-based configuration:  
All settings can be stored and loaded from a PC for backup and mass deployment  
Wireless standard:  
(CAT - iq) European DECT and U.S. DECT  
DECT range:  
for European DECT; up to 150 meters from Jabra PRO base to headset  
for U.S. DECT; up to 135 meters from Jabra PRO base to headset  
DECT frequencies:  
EU DECT: 1.88 - 1.90 GHz  
US DECT: 1.92 - 1.93 GHz  
Speaker(s):  
Wideband speaker.  
11.2 JABRA PRO 9470 HEADSET  
Battery Talk Time:  
Up to 9 hours - Narrowband audio  
Up to 7 hours - Wideband audio  
Battery standby time:  
Up to 38 hours  
Wearing styles:  
Ear hook, headband, neckband  
Speakers:  
1
Microphone:  
Dual Noise BlackoutTm microphones  
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11.3 JABRA PRO 9460 HEADSET  
Battery Talk Time:  
Up to 10 hours - Narrowband audio  
Up to 7 hours - Wideband audio  
Battery standby time:  
Up to 38 hours  
Wearing styles:  
Ear hook, headband, neckband (either supplied or available as optional accessories)  
Speakers:  
1
Microphone:  
Single Noise-cancelling microphone  
11.4 JABRA PRO 9460 DUO AND JABRA PRO 9465 DUO HEADSETS  
Battery Talk Time:  
Up to 10 hours - Narrowband audio  
Up to 7 hours - Wideband audio  
Battery standby time:  
Up to 38 hours  
Wearing styles:  
Headband  
Speakers:  
2 (dual mono)  
Microphone:  
Single Noise-cancelling microphone  
11.5 JABRA PRO HEADSET BATTERy  
Battery type:  
Lithium Ion  
Battery capacity:  
315 mA/h, typical  
Battery lifetime:  
minimum 500 charge cycles (over 3 years when used for 8 hours a day)  
Battery charge time:  
2 hours  
Shelf life:  
Holds a charge for at least 6 months in the off state before recharge is required  
Replacement:  
Battery lifetime is approximately 3 years with regular use. Contact your Jabra dealer for details on how to order a  
battery-replacement kit for your headset  
11.6 JABRA PRO TOUCHSCREEN BASE  
The Jabra PRO base meets the following specifications.  
Dimensions:  
160mm x 94mm x 82mm  
Touchscreen:  
2.4 inch touch-sensitive TfT; Q-vGA resolution  
Touchscreen functions:  
Advanced call handling, system configuration and setup wizard  
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Recharge cradle:  
fits supplied Jabra PRO headset; features magnetic coupling; easily replaced to accommodate future headset  
upgrades  
Audio:  
Built-in speaker provides ring tones and/or audio feedback for touchscreen operation  
Audio bandwidth:  
Narrowband or wideband  
Desk phone connections:  
RJ-11 for handset, RJ-11 for phone body (or headset port), RJ-45 for AUX (for electronic hookswitch or GN1000  
handset lifter)  
Clear dial tone switch and microphone volume switch:  
PRO 9460 and 9465 Duo variants only. Electromechnical switches  
Remote call control standards:  
GN1000, Jabra IQ EHS, Cisco, DHSG, mSH and Siemens optiPoint. Each requires additional cabling and/or  
equipment available separately; more may become available in future and added via firmware upgrade. GN1000  
is supported by default and requires no additional configuration  
Busy light indicator:  
2.5mm jack connector (available as an accessory)  
PC connector:  
micro USB  
Firmware update:  
Downloadable from web, or via Jabra PC Suite. Language packs also available for touchscreen  
PC-based configuration:  
All settings can be stored and loaded from a PC for backup and mass deployment  
Softphone support:  
full call handling for Skype, microsoft Office Communicator, Avaya and Cisco IP Communicator; for other  
softphones see headset as a standard sound card; support for additional softphones may be added via driver  
updates for the PC. for the latest updates, see jabra.com/pcsuite on the web  
Theft protection:  
Kensington Security Slot standard  
This product contains font software progams which generate human readable typeface designs on base display.  
The font software family is frutiger Next licensed to GN Netcom by Linotype  
11.7 JABRA PRO 9465 DUO AND JABRA PRO 9470 BASE BLUETOOTH SUPPORT  
Bluetooth version:  
BT 2.1 Class 2  
Bluetooth range:  
Up to 10m (class 2)  
Bluetooth profiles:  
Headset profile (HSP 1.1), hands-free profile (HfP 1.5), device-identification profile (DIP 1.3)  
Bluetooth pairing:  
1 headset  
11.8 MATERIALS AND ALLERgIES  
The headband attachment is made of stainless steel and does not have a nickel-coated surface. Nickel release  
from the headband is 0.02 μg/cm2/week, which is below the 0.50 μg/cm2/week limit established by EU Directive  
94/27/Ef. The stainless steel alloy was tested for nickel release in accordance with the European standard EN  
1811:1998.  
Other wearing-style attachments are made of plastic and contain no known allergens. The ear cushions do not  
contain vinyl. The products contain no nickel, chrome or natural rubber that can come into contact with users’  
skin.  
Jabra PrO 9460, Jabra PrO 9460 dUO,  
Jabra PrO 9465 dUO and Jabra PrO 9470  
40  
11.9 PRODUCT DISPOSAL  
Please dispose of the headset according to local regulations and recycle when possible. Do not dispose as  
household waste. Do not dispose of the headset in a fire as the battery may explode. Batteries may also explode  
if damaged.  
11.10 CERTIFICATIONS AND SAFETy APPROVALS  
CE  
This product is CE marked according to the provisions of the R & TTE Directive (99/5/EC). Hereby, GN declares that  
this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.  
Within the EU, this device is intended for use in Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia,  
finland, france, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, malta, Poland, Portugal,  
Slovakia, Slovenia, Spain, Sweden, The Netherlands, United Kingdom, and within EfTA in Iceland, Norway and  
Switzerland.  
FCC  
This device complies with part 15 of the fCC Rules. Operation is subject to the following two conditions: (1) This  
device may not cause harmful interference, and (2) this device must accept any interference received, including  
interference that may cause undesired operation.  
Users are not permitted to make changes or modify the device in any way. Changes or modifications not  
expressly approved by Jabra will void the user’s authority to operate the equipment.  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part  
15 of the fCC Rules. These limits are designed to provide reasonable protection against harmful interference  
in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which can be determined by turning the equipment  
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/Tv technician for help.  
The user must place the base 8(20 cm) or more from any personnel in order to comply with fCC Rf exposure  
requirements.  
Industry Canada  
Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This  
device must accept any interference, including interference that may cause undesired operation of the device.  
The term “IC:before the certification/registration number only signifies that registration was performed based  
on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not  
imply that Industry Canada approved the equipment.  
Patents and design registration pending international  
Jabra PrO 9460, Jabra PrO 9460 dUO,  
Jabra PrO 9465 dUO and Jabra PrO 9470  
41  
© 2013 Gn netcom a/S. all rights reserved. Jabra® is a registered  
trademark of Gn netcom a/S. all other trademarks included  
herein are the property of their respective owners. (Design and  
specifications subject to change without notice).  
MaDe In ChIna  
TyPe: 9400hS/BS  

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