IDEAL INDUSTRIES CLASSIC HE18 User Manual

installation and  
servicing  
classic  
Your Ideal installation and servicing guide  
See reverse for classic users guide  
For details of document amendments, refer to page 3  
HE9, HE12, HE15, HE18  
When replacing any part on this appliance use only spare parts that you can be  
assured conform to the safety and performance specification that we require. Do not  
use reconditioned or copy parts that have not been clearly authorised by Ideal Boilers.  
January 2008 UIN 201 850 A06  
For the very latest copy of literature for specification purposes please visit our website  
DOCUMENT AMENDMENTS  
Relevant Installation changes implemented in this book from Mod Level ............ A05 (Oct 06) to A06 (Jan 08)  
Various Pages  
Company Name Change.  
Page 26 & 27, Frames 39 & 40 - Condensate Pipe Termination Configurations  
BS6798 recommends that a second trap and an air break are required where the siphon trap within the boiler is less than  
75mm for configuration 2 and 3  
Page 27, Frame 40 - Condensate Pipe Termination Configurations  
Statement added with ref. to termination into a down pipe.  
Page 33, Frame 54 - Burner and Air Box Removal  
Item No. 5 added.  
Users Guide, Page 2 - Important Notes  
2 new bullet points added.  
Ideal Stelrad Group reserve the right to vary specification without notice  
classic HE - Installation & Servicing  
3
GENERAL  
Table 1 - General Data  
Boiler Size  
HE9  
HE12  
HE15  
HE18  
Gas supply connection  
Flow connection  
(in. BSP)  
Rc 1/2 (1/2) 1/2" (BSP Female)  
22mm  
copper  
Return connection  
22mm  
copper  
Maximum static water head  
Minimum static water head  
Electrical supply  
m (ft.)  
m (ft.)  
30.5 (100)  
0.45 (1.5)  
230 V 50 Hz Boiler power consumption; 100W  
External; 3A Internal; F1A to BS.4265  
3.0 (0.67) 3.95 (0.87)  
Fuse rating  
Water content  
litre (gal.)  
kg (lb)  
Packaged Weight  
45 (99)  
40 (88)  
50 (110)  
45 (99)  
Maximum installation weight  
kg (lb)  
Boiler size  
Height mm (in.)  
Width mm (in.)  
Depth mm (in.)  
mm (in.)  
700 (27.5)  
380 (15.0)  
280 (11.25)  
100 (4.0)  
3 (9.8)  
Flue duct diameter  
Flue duct length (max)  
m (ft)  
Table 2 - Performance Data  
Boiler Size  
Input 'Q'  
HE9  
9.4 (32,100)  
HE12  
HE15  
HE18  
Nett CV kW (Btu/h)  
12.6 (43,000)  
14.0 (47,800)  
0.36 (45.8)  
12.0 (40,900)  
13.1 (44,700)  
10.4 (4.2)  
15.7 (53,600)  
17.4 (59,400)  
0.45 (57.2)  
15.0 (51,200)  
16.2 (55,300)  
12.3 (4.9)  
18.9 (64,500)  
20.9 (71,300)  
0.54 (68.7)  
18.0 (61,400)  
19.4 (66,200)  
12.7 (5.1)  
Gross CV kW (Btu/h) 10.5 (35,800)  
Gas Consumption l/s (cu.ft/h)  
70oC Mean Water temp. kW (Btu/h)  
40oC Mean Water temp. kW (Btu/h)  
0.27 (34.3)  
9.0 (30,700)  
9.8 (33,400)  
12.0 (4.8)  
[87.2]%  
Output 'P  
Burner Setting Pressure (Hot)  
Seasonal efficiency (SEDBUK) *  
NOx classification  
mbar (in w.g.)  
Band B  
[87.2]%  
[86.8]%  
[86.8]%  
Class 3  
Class 2  
Class 1  
Class 1  
*
The value is used in the UK Government's Standard Assessment Procedure (SAP) for energy rating of  
dwellings. The test data from which it has been calculated have been certified by a notified body.  
Key to symbols  
Note. Gas consumption is calculated using a calorific value of  
38.7 MJ/m3 (1038 Btu/ft3) gross or 34.9 MJ/m3 (935 Btu/ft3) nett  
GB = United Kingdom IE = Ireland (Countries of destination)  
PMS = Maximum operating pressure of water  
To obtain the gas consumption at a different calorific value:-  
C12 C32 = A room sealed appliance designed for connection via  
ducts to a horizontal or vertical terminal which admits  
fresh air to the burner and discharges the products of  
combustion to the outside through orifices which, in  
this case, are concentric. The fan is down stream of  
the combustion chamber.  
a. FOR L/S - divide the gross heat input (kW) by the gross C.V.  
of the gas (MJ/m3)  
b. FOR FT3/H - divide the gross heat input (Btu/h) by the gross  
C.V. of the gas (Btu/ft3)  
I2H  
=
An appliance designed for use on 2nd Family gas,  
Group H only.  
CAUTION. To avoid the possibility of injury during the installation, servicing or cleaning  
of this appliance, care should be taken when handling edges of sheet steel components  
4
classic HE - Installation & Servicing  
GENERAL  
CONTENTS  
classic HE  
Air Supply. ..................................................................... 9  
Benchmark Commissioning Checklist .....................46  
Boiler Clearances ......................................................... 7  
Boiler Exploded View .................................................13  
Electrical Connections ...............................................28  
Electrical Regulations ................................................10  
Extension Ducts - Fitting ............................................22  
External Controls ........................................................28  
Fault Finding ................................................................42  
Natural Gas only  
Boiler size  
G.C. Appliance No.  
PI No.  
(Benchmark No.)  
HE9  
41-415-58  
41-415-59  
41-421-45  
41-421-46  
87 BQ 10  
87 BQ 10  
87 BQ 10  
87 BQ 10  
HE12  
HE15  
HE18  
Flue Installation .............................................................8  
Rear installation ......................................................16  
Side installation .......................................................19  
Destination Countries:  
GB, IE  
Gas Safety ..................................................................... 6  
Gas Supply .................................................................... 8  
Initial Lighting . .......................................................31,32  
Installation ............................................................ 13-32  
Mandatory Requirements ............................................ 6  
Pump ...........................................................................10  
Safe Handling ................................................................6  
Servicing ............................................................... 33-41  
Short List of Parts ......................................................43  
Spares Replacement .................................................35  
System Electrical Diagrams .................................29,30  
Terminal Guards. ..........................................................8  
Water and Systems ..................................................... 9  
Water Treatment ..........................................................9  
For GB, to comply with Building Regulations Part L1 (Part J in Scotland) the boiler should be fitted in accordance with the  
manufacturer's instructions. Self-certification that the boiler has been installed to comply with Building Regulations can be  
demonstrated by completing and signing the Benchmark Commissioning Checklist.  
BENCHMARK COMMISSIONING CHECKLIST  
Boiler  
Page  
Page  
Burner operating pressure ....... measure and record  
Make and model .......................................................5  
Appliance serial no. on data badge ....................... 13  
SEDBUK No. % .........................................................4  
Central heating flow temp. ........ measure and record  
Central heating return temp. ..... measure and record  
For combination boilers only  
Controls  
Time and temperature control to heating ......... 29/30  
Time and temperature control to hot water ...... 29/30  
Heating zone valves .......................................... 29/30  
TRV's .........................................................................9  
Auto bypass...............................................................9  
Boiler interlock ..........................................................9  
Scale reducer .........................................................n/a  
Hot water mode  
Heat input ...............................................................n/a  
Max. operating burner pressure ............................n/a  
Max. operating water pressure ..............................n/a  
Cold water inlet temp .............................................n/a  
Hot water outlet temp. ............................................n/a  
Water flow rate at max. setting ...............................n/a  
For condensing boilers only  
For all boilers  
Flushing to BS.7593 .................................................9  
Inhibitor......................................................................9  
Central heating mode  
Condensate drain .................................................. 26  
For all boilers: complete, sign & hand over to customer  
Heat input ................................................. to be calculated  
For assistance see Technical Helpline on the back page  
NOTE TO THE INSTALLER: COMPLETE  
THE BENCHMARK COMMISSIONING  
CHECKLISTAND LEAVE THESE  
INSTRUCTIONS WITHAPPLIANCE  
classic HE - Installation & Servicing  
5
GENERAL  
INTRODUCTION  
The classic HE 9, 12, 15 and 18 are a range of automatically fully  
controlled, wall mounted, balanced flue, fanned, high efficiency,  
condensing gas boilers.  
CURRENT GAS SAFETY (INSTALLATIONAND USE)  
REGULATIONS OR RULES IN FORCE.  
The appliance is suitable only for installation in GB and IE and  
should be installed in accordance with the rules in force.  
The primary heat exchanger is cast iron. The secondary heat  
exchanger is aluminium. The boiler casing is of white enamelled  
mild steel.  
In GB, the installation must be carried out by a CORGI  
Registered Installer. It must be carried out in accordance with  
the relevant requirements of the:  
Gas Safety (Installation and Use) Regulations  
The boiler casing has a removable controls pod containing a drop-down  
door. The boiler thermostat is located behind the drop- down door.  
The appropriate Building Regulations either The Building  
Regulations, The Building Standards (Scotland), Building  
Regulations (Northern Ireland).  
Note. These boilers cannot be used on systems which include  
gravity circulation.  
The Water Fittings Regulations or Water byelaws in  
Scotland.  
See Frame 1 for details of the correct boiler tappings to use.  
The boilers are supplied with a standard flue kit suitable for rear  
outlet from 114 mm (4 1/2") to 705 mm (30 1/2").  
The Current I.E.E. Wiring Regulations.  
Where no specific instructions are given, reference should be  
made to the relevant British Standard Code of Practice.  
In IE, the installation must be carried out by a Competent  
Person and installed in accordance with the current edition of  
I.S.813 "Domestic Gas Installations", the current Building  
Regulations and reference should be made to the current ETCI  
rules for electrical installation.  
Side outlet applications require the optional extra side outlet kit.  
The boilers are suitable for connection to the following open  
vented or sealed systems:  
Fully pumped CH and indirect DHW  
Pumped heating only.  
Pumped indirect DHW only.  
Detailed recommendations are contained in the following British  
Standard Codes of Practice:  
SAFE HANDLING  
BS.6891  
BS.6798  
Low pressure installation pipes.  
Installation of gas fired hot water boilers of rated input  
not exceeding 70 kW.  
Forced circulation hot water systems.  
Installation of gas hot water supplies for domestic  
purposes (2nd Family Gases).  
This boiler may require 2 operatives to move it to its installation  
site, remove it from its packaging base and during movement  
into its installation location. Manoeuvring the boiler may include  
the use of a sack truck and involve lifting, pushing and pulling.  
BS.5449  
BS.5546  
Caution should be exercised during these operations.  
BS.7593  
Treatment of water in domestic hot water central  
heating systems.  
Operatives should be knowledgeable in handling techniques  
when performing these tasks and the following precautions  
should be considered:  
BS.5440.1 Flues for gas appliances of rated input not exceeding  
70 kW.  
Grip the boiler. Refer to Frame 18.  
BS.5440.2 Ventilation for gas appliances of rated input not  
exceeding 70 kW.  
Health & Safety Document No. 635  
The Electricity at Work Regulations, 1989.  
Manufacturer’s notes must NOT be taken in any way as overriding  
statutory obligations.  
Split the boiler down to reduce the weight, e.g. remove casing  
and hardware pack. Refer to Frame 9.  
Be physically capable.  
Use PPE as appropriate, e.g. gloves, safety footwear.  
During all manoeuvres and handling actions, every attempt  
should be made to ensure the following unless unavoidable  
and/or the weight is light.  
IMPORTANT. These appliances are certificated by the British  
Standards Institution for safety and performance. It is, therefore,  
important that no external control devices, e.g. flue dampers,  
economisers etc., are directly connected to these appliances -  
unless covered by these Installation and Servicing instructions or  
otherwise recommended by Ideal Stelrad Group in writing.  
If in doubt please enquire.  
Keep back straight.  
Avoid twisting at the waist.  
Avoid upper body/top heavy bending.  
Always grip with the palm of the hand.  
Use designated hand holds.  
Keep load as close to the body as possible.  
Always use assistance if required.  
Any direct reconnection of a control device not approved by Ideal  
Stelrad Group could invalidate the BSI Certification and the normal  
appliance warranty. It could also infringe the Gas Safety Regulations  
and the above regulations.  
OPTIONAL EXTRA KITS  
FLUING:  
SAFE HANDLING OF SUBSTANCES  
Care should be taken when handling the boiler insulation panels  
which can cause irritation to the skin. No asbestos, mercury or  
CFCs are included in any part of this boiler.  
z Flue Extension Ducts. (1000mm long) up to 3m  
z 90o Elbow Kit (60/100 dia maximum no. per installation)  
up to 2 elbows  
z 45o Elbow Kit (60/100 dia maximum no. per installation)  
up to 2 elbows  
z Side Outlet Kit  
z Vertical Connector Kit  
z Flue Finishing Kit  
z Roof Flue Kit  
z High Level Flue Outlet Kit  
z Flue Deflector Kit  
LOCATION OF BOILER  
The boiler must be installed on a flat and vertical wall, capable of  
adequately supporting the weight of the boiler and any ancillary  
equipment.  
The boiler may be fitted on a combustible wall and insulation  
between the wall and the boiler is not necessary - unless required  
by the local authority. The boiler must not be fitted outside.  
Timber Framed Buildings  
If the boiler is to be fitted in a timber framed building it should be  
fitted in accordance with the Institute of Gas Engineering document  
IGE/UP/7:1998.  
OTHER OPTIONAL KITS:  
z Downward Piping Kit  
z Condensate Pump Kit  
continued on page 8 . . . . . . . . .  
6
classic HE - Installation & Servicing  
GENERAL  
1
BOILER WATER CONNECTIONS  
This appliance in NOT suitable for use in a direct  
hot water system or for gravity circulation.  
2
BOILER CLEARANCES  
Front clearance: 450mm (17 3/4") from the front of the boiler casing.  
The following minimum clearances must  
be maintained for operation and servicing.  
Minimum front clearance when built behind a concealed panel is 5mm (1/4")  
provided that the top and bottom of the casing is not enclosed and the side  
clearance is 40mm (2") at both sides.  
Additional space will be required for  
installation, depending upon site  
conditions.  
See also Table 4.  
Side and Rear Flue  
a. Provided that the flue hole is cut  
accurately, e.g. with a core drill, the flue  
can be installed from inside the  
building.  
Installation from inside ONLY  
b. If a core boring tool is to be used inside  
the building; the space in which the  
boiler is to be installed must be at least  
wide enough to accommodate the tool.  
(15 3/8")  
cla7635  
Front View  
Side View  
44  
3
(1 /4")  
Pumped  
flow pipe  
380  
(15")  
Pumped  
return  
pipe  
1
12 ( /2")  
296  
5
(11 /8")  
100  
(4")  
141  
9
(5 /16")  
700  
(27 /2")  
Flue  
terminal  
1
Gas  
connection  
Condensate  
drain point  
Gas  
connection  
3
20 ( /4")  
1
38 (1 /2")  
3
70 (2 /4")  
133  
1
(5 /4")  
280 (11")  
1
64 (2 /2")  
classic HE - Installation & Servicing  
7
GENERAL  
2. It is important that the position of the terminal allows the free  
Bathrooms  
passage of air across it at all times.  
This range of appliances is rated IP 1XB.  
3. Minimum acceptable spacing from the terminal to obstructions  
The boiler may be installed in any room or internal space, although  
particular attention is drawn to the requirements of the current  
I.E.E. (BS.7671) Wiring Regulations and, in Scotland, the electrical  
provisions of the building regulations applicable in Scotland with  
respect to the installation of the boiler in a room or internal space  
containing a bath or shower. For Ireland reference should be  
made to the current ETCI rules for electrical installations and  
I.S.813:2002.  
and ventilation openings are specified in Table 3.  
4. Where the lowest part of the terminal is fitted less than 2m  
(6'6") above a balcony, above ground or above a flat roof to  
which people have access then the terminal MUST be protected  
by a purpose designed guard.  
Terminals guards are available from boiler suppliers - ask for  
TFC Flue Guard, Model No. K6-round, plastic coated. In case of  
difficulty seek advice from:  
If the appliance is to be installed in a room containing a bath or  
shower then, providing waterjets are not going to be used for  
cleaning purposes (such as communal baths/showers), the  
appliance can be installed in Zone 3, as detailed in BS.7671.  
Grasslin (UK) Ltd., Tower House, Vale Rise, Tonbridge,  
Kent TN9 1TB.  
Tel: +44 (0) 1732 359 888. Fax: +44 (0) 1732 354 445  
Ensure that the guard is fitted centrally.  
Where installation will be in an unusual location, special  
procedures may be necessary and BS.6798 gives detailed  
guidance on this aspect.  
5. The flue assembly shall be so placed or shielded as to prevent  
ignition or damage to any part of any building.  
Compartment Installations  
6. The air inlet/products outlet duct and the terminal of the boiler  
MUST NOT be closer than 25mm (1") to combustible material.  
Detailed recommendations on the protection of combustible  
material are given in BS.5440-1:2000. In IE refer to I.S. 813:2002.  
A compartment used to enclose the boiler MUST be designed  
and constructed specially for this purpose.  
An existing cupboard or compartment may be used, provided it  
is modified for the purpose.  
IMPORTANT. It is absolutely ESSENTIALto ensure, in practice, that  
products of combustion discharging from the terminal cannot re-  
enter the building or any other adjacent building through ventilators,  
windows, doors, other sources of natural air infiltration, or forced  
ventilation/air conditioning.  
In both cases details of essential features of cupboards/  
compartment design, including airing cupboard installation, are  
to conform to the following :  
z BS. 6798.  
If this should occur, the appliance MUST be turned OFF, labelled  
'unsafe' and corrective action taken.  
z The position selected for installation MUST allow adequate  
space for servicing in front of the boiler and for air circulation  
around the boiler. Refer to 'Air Supply'.  
z For the minimum clearances required for safety and  
subsequent service refer to the wall mounting diagram,  
Frame 2. In addition, sufficient space may be required to allow  
lifting access to the wall mounting plate.  
Table 3 - Balanced Flue Terminal Position  
Flue Terminal Positions  
Min. Spacing*  
1. Directly below or alongside an opening  
GAS SUPPLY  
window, air vent or other ventilation opening.  
300mm (12")  
2. Below guttering, drain pipes or soil pipes.  
25mm ( 1")*  
75mm (3")  
The local gas supplier should be consulted, at the installation  
planning stage, in order to establish the availability of an adequate  
supply of gas. An existing service pipe must NOT be used without  
prior consultation with the local gas supplier.  
BS5440-1 2000  
3. Below eaves.  
25mm (1")*  
200mm (8")  
BS5440-1 2000  
BS5440-1 2000  
4. Below balconies or a car port roof.  
25mm (1")*  
200mm (8")  
The boiler is to be installed only on a gas supply with a governed meter.  
A gas meter can only be connected by the local gas supplier or by  
a local regional contractor.  
5. From vertical drain pipes or soil pipes.  
BS5440-1 2000  
6. From an internal or external corner or to a  
boundary along side the terminal.  
25mm (1")*  
150mm (6")  
25mm (1")*  
BS5440-1 2000 300mm (12")  
An existing meter should be checked, preferably by the gas supplier,  
to ensure that the meter is adequate to deal with the rate of gas  
supply required. A MINIMUM pressure of 20 mbar MUST be  
available at the boiler inlet with the boiler operating.  
7. Above adjacent ground, roof or balcony level.  
8. From a surface or a boundary facing the terminal.  
9. From a terminal facing a terminal.  
300mm (12")  
600mm (24")  
1,200mm (48")  
Installation pipes MUST be fitted in accordance with BS. 6891. In  
IE refer to I.S. 813:2002. Pipework from the meter to the boiler  
MUST be of an adequate size.  
10. From an opening in a car port  
(e.g. door or window) into dwelling.  
1,200mm (48")  
1,500mm (60")  
300mm (12")  
11. Vertically from a terminal on the same wall.  
12. Horizontally from a terminal on the wall.  
Vertical Terminals  
The complete installation MUST be tested for gas soundness and  
purged as described in the above code.  
13. Above the roof pitch with roof slope of all angles.  
300mm (12")  
300mm (12")  
FLUE INSTALLATION  
Above flat roof.  
Pluming may occur at the terminal so terminal positions which  
would cause a nuisance should be avoided.  
14. From a single wall face.  
600mm (24")  
1000mm (40")  
From corner walls.  
The flue must be installed in accordance with the  
recommendations of BS. 5440-1:2000. In IE refer to I.S. 813:2002.  
Twin Flue Applications  
15. Centre distance between air inlet and flue  
outlet ducts.  
120mm (5")  
The following notes are intended for general guidance:-  
* Only one reduction down to 25mm is allowable per installation  
otherwise BS5440-1 2000 dimensions must be followed.  
1. The boiler MUST be installed so that the terminal is exposed  
to external air.  
8
classic HE - Installation & Servicing  
GENERAL  
and hot water storage vessel. They should be at least 1/2" BSP  
nominal size and be in accordance with BS. 2879.  
TERMINAL  
The terminal assembly can be adapted to accommodate various  
wall thicknesses. Refer to Frame 10.  
The boiler is fitted with a special drain plug, which is provided,  
to drain the BOILER ONLY, in the event of the system drain plug  
being unable to do so. The hydraulic resistance of the boilers,  
at MAXIMUM OUTPUT with an 11OC (20OF) temperature  
differential, are shown in Table 5.  
AIR SUPPLY  
Detailed recommendations for air supply are given in BS.5440:2.  
In IE refer to I.S. 813:2002.  
Maximum boiler operating temperature should be 82oC (180oF).  
The following notes are for general guidance:  
Table 5 - Water flow rate and pressure loss  
1. It is NOT necessary to have a purpose provided air vent in the  
room or internal space in which the boiler is installed.  
Boiler Size  
HE  
9
1 2  
1 5  
1 8  
2. If the boiler is to be installed in a cupboard or compartment,  
permanent air vents are required (for cooling purposes) in  
the cupboard/compartment, at both high and low levels. The  
air vents must either communicate with room/internal space,  
or be direct to outside air. The minimum effective areas of the  
permanent air vents, required in the cupboard/compartment,  
are specified in Table 4 and are related to maximum rated  
heat input.  
Boiler  
Output Btu/h x 1000  
kW  
9.0  
30.7  
12  
40.9  
15  
50.2  
18  
60.4  
Water Flow  
Rate  
l/min  
gal/h  
11.7  
155  
15.6  
206  
19.5  
258  
23.4  
309  
Pressure  
Loss  
mbar  
in wg  
54.0  
21.6  
93.5  
37.4  
98.4  
39.3  
142.5  
57  
WATER TREATMENT  
Table 4 - High and low vent areas  
These boilers incorporate a cast iron heat exchanger and an  
aluminium heat exchanger.  
Boiler  
Air from room/internal  
space, cm (in2 )  
Air direct from  
outside, cm (in2)  
IMPORTANT. The application of any other treatment to this  
product may render the guarantee of Ideal Stelrad Group  
INVALID.  
HE9  
102 (16)  
135 (21)  
170 (26)  
198 (31)  
51  
(8)  
HE12  
HE15  
HE18  
68 (11)  
83 (13)  
102 (16)  
Ideal Stelrad Group recommend Water Treatment in accordance  
with the Benchmark Guidance Notes on Water Treatment in  
Central Heating Systems.  
Ideal Stelrad Group recommend the use of Fernox, GE Betz  
Sentinel or Salamander water treatment products, which must  
be used on accordance with the manufacturers instructions.  
3. Both air vents MUST communicate with the same room or  
internal space or MUST be on the same wall to outside air.  
For further information contact:  
4. In siting the air vents care must be taken to avoid the freezing  
Fernox Manufacturing Co. Ltd, Cookson Electronics, Forsyth Road,  
Sheerwater, Woking, Surrey. GU21 5RZ. Tel. +44 (0) 1799 521133  
of pipework.Water circulation system.  
or  
WATER CIRCULATION SYSTEM  
Sentinel Performance Solutions,  
The Heath Business & Technical Park, Runcorn, Cheshire  
WA7 4QX. Tel: 0800 389 4670. www.sentinel-solutions.net  
The boiler must NOT be used for direct hot water supply. For the  
types of system and correct piping procedure refer to 'Introduction'  
and Frame 1.  
The central heating system should be in accordance with BS.6798  
and, in addition, for Smallbore and Microbore systems, BS. 5449.  
or  
Salamander Engineering Ltd, Unit 24, Reddicap Trading Estate,  
Sutton Coldfield, West Midlands B75 7BU. Tel. +44 (0) 121 378 0952  
The domestic hot water system, if applicable, should be in  
accordance with the relevant recommendations of BS. 5546. Copper  
tubing to BS. 2871:1 is recommended for water carrying pipework.  
Notes.  
1. It is most important that the correct concentration of the water  
treatment products is maintained in accordance with the  
manufacturers' instructions.  
The hot water storage cylinder MUST be of the indirect type and  
should preferably be manufactured of copper.  
Single feed, indirect cylinders are not recommended and MUST  
NOT be used on sealed systems.  
2. If the boiler is installed in an existing system any unsuitable  
additives MUST be removed by thorough cleansing.  
BS7593:1992 details the steps necessary to clean a  
domestic heating system.  
The appliances are NOT suitable for gravity central heating, nor  
are they suitable for the provision of gravity domestic hot water.  
3. In hard water areas, treatment to prevent limescale may be  
necessary - however the use of artificially softened water is  
NOT permitted.  
The hot water cylinder and ancillary pipework, not forming part of  
the useful heating surface, should be lagged to prevent heat loss  
and any possible freezing - particularly where pipes run through  
roof spaces and ventilated under floor spaces.  
4. Under no circumstances should the boiler be fired before the  
system has been thoroughly flushed.  
Boilers not fitted to a sealed system must be vented.  
IMPORTANT  
BOILER CONTROL INTERLOCKS  
Ideal Stelrad Group recommend that heating systems utilising  
full thermostatic radiator valve control of temperature in  
individual rooms should also be fitted with a room thermostat  
controlling the temperature in a space served by radiators not  
fitted with such a valve as stated in BS. 5449.  
A minimum length of 1m of copper pipe MUST be fitted to both  
flow and return connections from the boiler before connection to  
any plastic piping. This applies to ALL types of installation.  
Draining taps MUST be located in accessible positions, which  
permit the draining of the whole system - including the boiler  
continued . . . .  
classic HE - Installation & Servicing  
9
GENERAL  
Central heating systems controls should be installed to  
ensure the boiler is switched off when there is no demand for  
heating or hot water.  
The point of connection to the mains should be readily accessible  
and adjacent to the boiler, except that for bathroom installations; the  
point of connection to the mains MUST be situated outside of the  
bathroom.  
When thermostatic radiator valves are used, the space heating  
temperature control over a living / dining area or hallway having  
a heating requirement of at least 10% of the boiler heat output  
should be achieved using a room thermostat, whilst other  
rooms are individually controlled by thermostatic radiator  
valves. However, if the system employs thermostatic radiator  
valves on all radiators, or two port valves without end switches,  
then a bypass circuit must be fitted with an automatic bypass  
valve to ensure a flow of water should all valves be in the  
closed position.  
Note.  
Where a room sealed appliance is installed in a room containing  
a bath or shower then the appliance and any electrical switch or  
appliance control utilising mains electricity should be so situated  
that it cannot be touched by a person using the bath or shower.  
See Frame 41 for details.  
CONDENSATE DRAIN Refer to Frames 38, 39 and 40  
A condensate drain siphon is provided on the boiler. This drain  
must be connected to a drainage point on site. All pipework and  
fittings in the condensate drainage system MUST be made of  
plastic- no other materials may be used.  
ELECTRICAL SUPPLY  
WARNING. The appliance MUST be efficiently earthed.  
Wiring external to the appliance MUST be in accordance with  
the current I.E.E. (BS.7671) Wiring Regulations and any local  
regulations which apply. For Ireland reference should be  
made to the current ETCI rules for electrical installations.  
IMPORTANT.  
Any external runs must be insulated.  
The drain outlet on the boiler is standard 21.5mm (3/4") overflow  
pipe.  
3
OPEN VENT SYSTEM REQUIREMENTS - FULLY PUMPED  
450 (173/4")  
Mimimum  
Feed / expansion  
cistern  
The system should be vented directly off the boiler flow pipe, as close to the  
boiler as possible. The cold feed entry should be inverted and MUST be  
positioned between the pump and the vent, and not more than 150mm (6")  
away from the vent connection.  
There should be a minimum height - 450mm (173/4") - of open vent above  
cistern water level. If this is impossible refer below.  
Water  
level  
(cold)  
450 (173/4")  
Mimimum  
15mm  
Cold  
feed  
22mm  
Open vent  
The vertical distance between the highest point of the system and the feed/  
expansion cistern water level MUST not be less than 450mm (173/4").  
150 (6")  
Max  
System  
return  
The pump MUST be fitted on the flow side of the boiler.  
A suitable pump is a domestic circulator capable of providing an 11oC (20oF)  
temperature differential (e.g. Grundfos UPS 15/50 or equivalent). The vertical  
distance between the pump and feed/expansion cistern MUST comply with  
the pump manufacturers minimum requirements to avoid cavitation. Should  
these conditions not apply, either lower the pump position or raise the cistern  
above the minimum requirement specified by Ideal Stelrad Group.  
System  
flow to  
pump  
Connections  
to boiler  
Inverted cold  
feed entry  
Note. A cold water feed must be available back to the boiler, when all  
automatic valves are in the closed position (refer to BS. 6798) and when close  
coupled the feed must not be in a vertical leg.  
cla7840  
4
LOW HEAD INSTALLATIONS  
Minimum Requirements  
The classic HE range of boilers can be installed in low head  
situations by fitting a 'surge arrester' in the expansion pipe as  
shown.  
75 (3)  
Min.  
The following conditions MUST be observed:  
Cold  
water  
level  
Feed / expansion  
cistern  
1. The surge arrester must be at least 42mm in diameter x  
150mm long, thus ensuring a MINIMUM air gap and a  
MINIMUM depth of water below the static water level (cold)  
of 75mm.  
450  
(173/4")  
Min.  
Surge  
arrester  
200  
2. The static water level (cold) must be at least 200mm  
above the top of the horizontal flow pipe, fitted as shown.  
The vent connection MUST NOT be made immediately off  
the top of the boiler, as venting is made less efficient.  
(8)  
Min.  
75 (3) Min.  
22 (3/4)  
Open vent  
Return  
To pump  
Flow  
3. The maximum practical length of 15mm cold feed pipe  
should be used in order to reduce the effective volume of  
system water expanding into the feed/expansion cistern to  
a minimum.  
150  
(6)  
Max  
Highest  
point of  
flow or  
return  
cla7839  
Max. practical  
length  
Note. The pump manufacturers minimum  
requirements must be complied with.  
All dimensions in mm (in.). N.B. Imperial dimensions are approximate  
10  
classic HE - Installation & Servicing  
GENERAL  
5
SEALED SYSTEM REQUIREMENTS  
Non-return  
valve  
Automatic  
air vent  
Hosepipe  
(disconnect  
after filling)  
Hose unions  
Additional  
stop valve  
Temporary hose  
(disconnect  
after filling)  
Hose connector  
Double check valve  
assembly  
(note direction of flow)  
Note.  
4. Expansion Vessel  
a. A diaphragm type expansion vessel must be  
The method of filling, refilling, topping up or flushing sealed  
primary hot water circuits from the mains via a temporary hose  
connection is only allowed if acceptable to the local water  
authority.  
connected at a point close to the inlet side of the pump,  
the connecting pipe being not less than 15mm (1/2"  
nominal) size and not incorporating valves of any sort.  
b. The vessel capacity must be adequate to accept the  
expansion of the system water when heated to 110oC  
(230oF)  
1. General  
a. The installation must comply with the requirements of  
BS.6798 and BS.5449.  
c. The charge pressure must not be less than the static  
water head above the vessel The pressure attained in  
the system when heated to 110oC (230oF) should be at  
least 0.35 bar (5lb/in2) less than the lift pressure of the  
safety valve.  
b. The installation should be designed to work with flow  
temperatures of up to 82oC.  
c. All components of the system, including the heat  
exchanger of the indirect cylinder, must be suitable for a  
working pressure of 3 bar (45 lb/in2) and temperature of  
110oC. Care should be taken in making all connections  
so that the risk of leakage is minimised.  
For guidance on vessel sizing refer to the table in Frame  
6. For further details refer to BS.5449. For IE refer to the  
current edition of I.S. 813.  
5. Cylinder  
2. Safety Valve  
The cylinder must be either of the indirect coil type or a  
direct cylinder fitted with an immersion calorifier which is  
suitable for operating on a gauge pressure of 0.35 bar  
(5lb./in2) in excess of the safety valve setting. Single feed  
indirect cylinders are not suitable for sealed systems.  
A spring loaded safety valve complying with the relevant  
requirements of BS.6759 must be fitted in the flow pipe, as  
close to the boiler as possible and with no intervening valve  
or restriction. The valve should have the following features:  
a. A non-adjustable pre-set lift pressure not exceeding 3  
6. Make-up Water  
bar (45 lb./in2)  
Provision must be made for replacing water loss from the  
system, either:  
b. A manual testing device.  
c. Provision for connection of a discharge pipe. The valve  
or discharge pipe should be positioned so that the  
discharge of water or steam cannot create a hazard to  
the occupants of the premises or cause damage to  
electrical components and wiring.  
a. From a manually fitted make-up vessel with a readily  
visible water level. The vessel should be mounted at  
least 150mm (6") above the highest point of the  
system and be connected through a non-return valve to  
the system, fitted at least 300mm (12") below the  
make-up vessel on the return side of the domestic hot  
water cylinder or radiators.  
3. Pressure Gauge  
A pressure gauge covering at least the range 0-4 bar (0-60  
lb./in2) must be fitted to the system. The gauge should be  
easily seen from the filling point and should preferably be  
connected at the same point as the expansion vessel.  
b. Where access to a make-up vessel would be difficult by  
pre-pressurisation of the system. Refer to 'Filling.'  
classic HE - Installation & Servicing  
11  
GENERAL  
6
SEALED SYSTEM REQUIREMENTS - continued  
7. Mains Connection  
c. Through a temporary hose connection from a draw-off tap  
supplied from a service pipe under mains pressure. Where  
the mains pressure is excessive a pressure-reducing valve  
shall be used to facilitate filling.  
There must be no direct connection to the mains water supply  
or to the water storage tank supplying domestic water, even  
through a non-return valve, without the approval of the local  
water authority.  
The following fittings shall form a permanent part of the  
system and shall be fitted in the order stated:  
8. Filling  
A stop valve complying with the requirements of  
BS. 1010, Part 2 (the hose from the draw-off tap shall be  
connected to this fitting).  
The system may be filled by one of the following methods:  
a. Through a cistern, used for no other purposes, via a ball  
valve permanently connected directly to a service pipe and  
/ or a cold water distributing pipe.  
A test cock.  
A double check valve of an approved type.  
The static head available from the cistern should be  
adequate to provide the desired initial system design  
pressure. The cold feed pipe from the cistern should include  
a non-return valve and a stop valve with an automatic air  
vent connected between them, the stop valve being located  
between the system and the automatic air vent. The stop  
valve may remain open during normal operation of the  
system if automatic water make-up is required.  
• Thoroughly flush out the whole of the system with cold  
water, without the pump in position.  
• With the pump fitted, fill and vent the system until the  
pressure gauge registers 1.5 bar (21.5lb/in2).  
Examine for leaks.  
• Check the operation of the safety valve by manually  
raising the water pressure until the valve lifts. This should  
occur within ± 0.3 bar (± 4.3lb/in2.) of the pre-set lift  
pressure.  
b. Through a self-contained unit comprising a cistern,  
pressure booster pump (if required) and, if necessary, an  
automatic pressure reducing valve and flow restrictor. The  
cistern should be supplied through a temporary connection  
from a service pipe or cold water distributing pipe.  
• Release water from the system until the initial system  
design pressure is reached.  
This unit may remain permanently connected to the heating  
system to provide limited automatic water make-up. Where  
the temporary connection is supplied from a service pipe  
or distributing pipe which also supplies other draw-off points  
at a lower level then a double check valve shall be installed  
upstream of the draw-off point.  
• Light the boiler and heat the system to the maximum  
working temperature. Examine for leaks.  
• Turn off the boiler and drain the system while still hot.  
• Refill and vent the system.  
Sizing procedure for expansion vessels: The volume of the expansion vessel (litres) fitted to a sealed system shall not be  
less than that given by Table 6, multiplied by a factor of 0.8 (for flow temperatures of less than 88 oC).  
Table 6  
Safety valve setting  
3.0 bar  
2.5 bar  
2.0 bar  
0.5  
bar  
Vessel charge and initial  
system pressure  
0.5  
bar  
1.0  
bar  
1.5  
bar  
0.5  
bar  
1.0  
bar  
1.5  
bar  
1.0  
bar  
Total water content of system  
(litres)  
Expansion vessel volume  
(litres)  
25  
2.1  
4.2  
2.7  
3.9  
2.3  
4.7  
3.3  
5.9  
2.8  
5.6  
5.0  
50  
5.4  
7.8  
6.7  
11.8  
17.7  
23.7  
29.6  
35.5  
41.4  
47.4  
53.3  
59.2  
65.1  
71.1  
10.0  
15.0  
20.0  
25.0  
30.0  
35.0  
40.0  
45.0  
50.0  
55.0  
60.0  
75  
6.3  
8.2  
11.7  
15.6  
19.5  
23.4  
27.3  
31.2  
35.1  
39.0  
42.9  
46.8  
7.0  
10.0  
13.4  
16.7  
20.1  
23.4  
26.8  
30.1  
33.5  
36.8  
40.2  
8.4  
100  
125  
150  
175  
200  
225  
250  
275  
300  
8.3  
10.9  
13.6  
16.3  
19.1  
21.8  
24.5  
27.2  
30.0  
32.7  
9.4  
11.3  
14.1  
16.9  
19.7  
22.6  
25.4  
28.2  
31.0  
33.9  
10.4  
12.5  
14.6  
16.7  
18.7  
20.8  
22.9  
25.0  
11.7  
14.1  
16.4  
18.8  
21.1  
23.5  
25.8  
28.2  
Multiplying factors for  
other system volumes  
0.0833  
0.109  
0.156  
0.094  
0.134  
0.237  
0.113  
0.20  
12  
classic HE - Installation & Servicing  
INSTALLATION  
7
BOILER ASSEMBLY - Exploded view  
24  
30  
27  
35  
Data  
Plate  
Condensate  
siphon trap  
17  
23  
12  
9
19  
cla7926  
26  
37  
LEGEND  
9.  
Sightglass  
Main Burner  
Gas Valve  
23.  
24.  
26.  
27.  
PCB25E  
30.  
Fan  
12.  
17.  
19.  
Air pressure switch  
Controls Casing  
35.  
37.  
Front Panel  
Controls Door  
Control Box  
Flue Protection Thermostat  
classic HE - Installation & Servicing  
13  
INSTALLATION  
8
UNPACKING  
The boiler is supplied fully assembled in Pack A,  
together with a standard flue assembly for lengths  
from 75mm (3") up to 705mm (27 3/4") rear flue and  
from 270mm (10 5/8") up to 775mm (30 1/2") side  
flue in Pack B.  
Pack A Contents  
A
B
The complete boiler  
D Wall mounting template  
Installation & Servicing/  
User's Instructions  
E
F
Wall mounting plate  
1 year guarantee form  
C Hardware Pack (listed below)  
Note. For side flue applications the optional extra  
side outlet kit is required.  
Unpack and check the contents.  
A
D
B
C
E
F
Hardware Pack 1 Contents  
A
B
Pipe - Flue extension - 1 off  
Nut Siphon - 1 off  
I
Screw M4 x 8 PP Taptite - 3 off  
Nut M5 hex - 3 off  
E
F
Washer M4 Form 'C' - 3 off  
J
K
L
No. 14x2" slotted woodscrew - 3 off  
C Washer - siphon sealing - 1 off  
D 'O' ring - 1 off  
Screw No. 8 x 8 PP S/tap - 3 off  
Polyurethane foam seal - 1 off  
G Wallplug - 3 off  
H Sealing ring - 1 off  
L
A
B
C
D
F
G
E
H
I
cla7673  
J
K
Pack B Contents  
z
Terminal grille assy. - 1 off.  
ix7408  
14  
classic HE - Installation & Servicing  
INSTALLATION  
9
PACKAGING AND CASING REMOVAL  
1. Cut straps and remove outer carton.  
(a) Casing  
retaining screws  
2. Remove packing from top of boiler (Note the wall mounting  
plate is packed on this packing)  
Front panel  
3. Leave bottom packing in place.  
4. Slightly open plastic controls door to gain access to the front  
panel fixing screws.  
5. Remove the front casing as follows and place to one side to  
avoid damage.  
a. Undo the 2 front casing retaining screws (a) retaining the  
casing to the back panel.  
cla7630  
b. Lift the bottom of the front of the boiler casing up slightly then  
unhook from the top.  
6. Remove the hardware pack from the inside of the boiler  
Packaging base  
7. Remove the boiler from its packaging base. But do not  
remove bottom packaging. The boiler may now be stood  
upright on its controls support protection frame to ease  
handling and installation.  
Controls pod casing  
8. Unpack the boiler terminal box (pack 'B') and, if applicable, the  
extension flue box(es) (pack 'D').  
10 DETERMINING THE FLUE LENGTH  
FLUE KITS  
Pack B: supplied as standard.  
It is MOST IMPORTANT that the boiler is installed  
in a vertical position.  
Pack D: optional extension kit for side flue or vertical flue outlet.  
Refer to Frame 28.  
Side Outlet Kit: For side outlet applications. Refer to Frame 20-  
27.  
1. A maximum of 3 extension ducts (plus the standard flue duct)  
REAR FLUE  
INSTALLATION  
may be used together.  
2. Flue extensions of greater than 1m (39") should be supported  
with the bracket provided.  
90o Elbow kit (equivalent flue length resistance = 1.5m)  
45o Elbow kit (equivalent flue length resistance = 1.0m)  
Flue length  
for rear  
X
190mm 190mm  
Flue length mm*  
Accessories  
From 75 up to 705 (Rear flue)  
or  
B Pack 1 off  
From 270 up to 775 (Side flue)  
Y
775 to 1680  
1680 to 2585  
2585 to 3000  
B Pack 1 off + D Pack, 1 off *  
B Pack 1 off + D Pack, 2 off *  
B Pack 1 off + D Pack, 3 off *  
SIDE FLUE  
INSTALLATION  
B Pack Product No. 201 816  
D Pack Product No. 201 180  
* Side flue only  
Jacking screw for  
boiler alignment  
Side Outlet Kit Product No. 201 866  
Note.  
* Measured from centre line of boiler to outside of wall.  
A roof flue kit is available as an optional extra for  
vertical flue installation, supplied with separate  
fitting instructions. Refer to Frames 31 to 35.  
Note. The flue duct MUST be inclined at 1.5 degrees to the  
horizontal to allow condensate to drain back into the boiler and  
out through the condensate drain. (Only necessary if using one or  
more ‘D’ extension duct packs)  
classic HE - Installation & Servicing  
15  
INSTALLATION  
11 FLUE ASSEMBLY - Exploded View  
1
2
1. An optional flue duct extension kit is  
required for wall thicknesses greater  
than 775mm (30 1/2") side flue. Refer to  
Frame 10.  
3
LEGEND  
4
1. Terminal  
5
6
2. Weather seal  
(optional extra)  
3. Flue assembly  
4. Boiler sealing ring  
5. Flue extension pipe  
6. 'O' ring  
12 WALL MOUNTING TEMPLATE  
Note. The template shows the positions of the fixing holes and the  
rear flue outlet hole centre for standard installation. Care MUST be  
taken to ensure the correct holes are drilled.  
1. Tape template into the selected position. Ensure squareness  
by hanging a plumbline as shown.  
2. If fitting a side flue refer to Frame 21.  
3. Mark onto the wall the following:  
a. The wall mounting plate screw positions (choose one from  
each group). Note. Mark the centre of the flue hole as well as  
the circumference.  
b. The position of the flue duct hole.  
c. The jacking screw fixing hole.  
4. Remove the template from the wall.  
13 PREPARING THE WALL  
IMPORTANT. Ensure that, during the cutting operation,  
masonry falling outside of the building does not cause  
damage or personal injury.  
1. Cut the flue hole, preferably with a 125mm (5")  
core boring tool, ensuring that the hole is square  
to the wall. If the hole has been quite accurately cut  
with a drill then making good the wall faces is not  
essential as seals are provided at both ends of the  
flue. However, both wall faces immediately around  
the cut hole should be flat; make good if  
necessary. For less accurate holes make good to  
approximately 125mm (5") diameter at the two wall  
faces.  
2. Drill 3 holes (two for the wall mounting plate and  
one for the jacking screw) with an 8mm (5/16")  
masonry drill.  
3. Insert the plastic plugs provided.  
Note. Check all of the hole positions BEFORE drilling  
16  
classic HE - Installation & Servicing  
INSTALLATION  
14 CUTTING THE FLUE - wall thicknesses of 75 to 705mm  
Note. If the downward piping kit bracket is to be used, it is  
essential that 30mm is added to the measured wall thickness  
when marking the flue.  
1. Measure and note the wall thickness X (Refer to Frame 10).  
2. Mark the wall thickness onto the flue.  
3. To ensure the tube is cut square, mark the flue all the way  
around.  
4. Position the inner flue spring to support the inner flue during the  
cutting process.  
5. Cut to length X, (refer to Frame 10).  
6. Remove any burrs and remove the inner flue support ring.  
15 FITTING THE FLUE CONNECTING RING AND THE BOILER SEALING RING TO THE FLUE  
Electrical  
connections  
Air pressure switch &  
CO/CO2 sensing pipes  
1. Remove the two fan electrical connections, the red  
pressure sensing pipe, the blue CO/CO2 sensing  
pipe and the two fan fixing screws.  
1
2. Pull the fan forward, remove and retain.  
3. Remove the two fixing screws retaining the  
removable top section of the aluminium  
recuperator and carefully lift the recuperator top  
section from the main body.  
3
Fixing  
screws  
4
4. Fit the 'O' ring to the flue extension ring and fit  
the flue extension ring (to be found in the  
boiler hardware pack) to the rear of the  
recuperator top section using the three M4 x  
10 taptite screws and form C washers also to  
be found in the boiler hardware pack.  
5. If using the flue finishing kit, push the black outer  
wall seal over the outer flue duct (Refer to Frame  
16) prior to fitting the flue ring. Fit the boiler sealing  
ring inside the terminal 'B' pack outer flue duct.  
Ensure the boiler sealing ring is fully engaged.  
5
8. Stick the self-adhesive foam  
strip, provided in the boiler  
hardware pack, onto the flue  
immediately behind the boiler  
sealing ring.  
Ensure the notch aligns with the label on the outer  
flue duct. This ensures correct alignment of the flue  
terminal.  
6. Drill 3 holes 3.2mm (1/8") dia. through the outer flue  
duct and boiler sealing ring. Do NOT drill the inner  
flue duct.  
cla7662  
7. Insert the self-tapping screws, provided, in order to  
fix the boiler sealing ring in position.  
classic HE - Installation & Servicing  
17  
INSTALLATION  
16 FITTING THE FLUE ASSEMBLY AND OPTIONAL FLUE FINISHING KIT (if required)  
(A) Without Optional Flue finishing Kit  
(B) With Optional Flue finishing Kit  
1. Insert the flue assembly through the hole.  
B
1. Fit the black outer wall seal over  
terminal and ensure the retaining rim is  
located in the terminal depression.  
4
2. Ensure the notch is at the top. This will  
aid the location of the studs into the boiler  
back panel.  
2
2. Fit flue pipe assembly through the hole  
previously cut in wall.  
A
3. Fit wall mounting plate (Frame 17), mount  
the boiler (Frame 18) and connect the flue  
to the boiler (frame 19).  
4. Fit outer wall sealing plate over outer wall  
seal and retain with the 4 screws and wall  
plugs provided.  
1
cla7663  
cla7640  
Downward  
piping  
bracket  
17 WALL MOUNTING PLATE  
1. If downward routing of pipes is required then the downward routing wall  
bracket supplied in the downward piping kit should be fitted to the wall now.  
36mm  
2. Fix the mounting plate to the wall with the No. 14 x 50mm wood screws or to  
the downward piping bracket with the M6 x 12 Hex hd screws provided.  
3. Check with a spirit level that the plate is horizontal.  
Wall mounting  
bracket  
cla8181  
18 MOUNTING THE BOILER  
Note.  
The boiler may require two men to lift it onto the wall mounting plate.  
1
For downward routing of pipes the M5 spacer (supplied in the  
downward piping kit) should now be fitted to the back of the boiler.  
1. Lift the boiler onto the wall mounting plate hooks as shown.  
2. Remove the bottom packaging protection.  
Jacking screw  
3. Check the boiler alignment, using a spirit level, and adjust as  
3
necessary with the jacking screw.  
4. Line up the hole in the jacking screw with the hole in the wall  
previously drilled and secure with the No. 14 x 50mm wood  
screw.  
2
cla7664  
19 CONNECTING THE FLUE TO THE BOILER  
2
1. Locate the 3 sealing ring studs in the holes in the back panel.  
Note. The sealing ring studs will locate in the back panel one way only.  
This will ensure that the terminal grille is correctly aligned.  
2. Secure the flue to the boiler using the three M5 nuts provided.  
3. Before fitting the flue turret fill the siphon trap within the boiler by  
pouring a cupful of water into the recuperator outlet.  
3
Take care to ensure that the water is only poured into the recuperator  
outlet, and does not spill into the boiler casing.  
4. Re-engage the recuperator top section flue connecting ring into the  
plastic flue pipe and retain the top section with the two screws  
previously removed (ensure the top section to main recuperator body  
sealing gasket is correctly positioned in its retaining groove).  
5. Refit the fan, fan electrical connections, the red pressure sensing  
pipe and the blue CO/CO2 sensing pipe. Refit the 2 fan fixing screws.  
18  
classic HE - Installation & Servicing  
INSTALLATION  
20 FLUE ASSEMBLY - Exploded view  
For wall thickness 270mm to 775mm  
1
3
4
The optional side outlet kit is required  
for all side flue applications.  
5
An optional flue duct extension kit is  
required for lengths (distance from the  
outside wall to the relevant side of the  
boiler casing) greater than 775mm (30  
1/2"). Refer to Frame 10.  
2
LEGEND  
1. Terminal  
2. External weather seal (optional)  
3. Internal weather seal (optional)  
4. Flue assembly  
5. Side outlet kit (Optional)  
21 WALL MOUNTING TEMPLATE  
Extended  
centre line  
Note. The template shows the positions for the fixing holes and the flue hole  
centres for standard installation.  
3
If the flow and return pipes are to be routed down behind the boiler the  
downward routing pipe bracket, supplied with the Downward Piping Kit,  
must be used. This bracket is secured to the wall and it is essential to use  
only those holes as shown on the wall mounting template.  
Care MUST be taken to ensure the correct holes are drilled.  
120mm  
Standard Installation  
1. Tape the template into the selected position.  
2. Ensure squareness by hanging a plumb line as shown.  
With downward routing pipe kit  
156mm  
3. Extend the flue centre line onto the side wall and measure in 120mm  
for standard installation or 156mm when using downward routing  
pipe kit.  
4. Mark onto the wall the following:  
a. The 2 wall mounting plate screw positions (choose one from each  
group).  
b. The fixing hole for the jacking screw.  
c. The position of the flue duct hole.  
cla8182  
Note. Mark the centre of the hole as well as the circumference.  
5. Remove template from the wall.  
22 PREPARING THE WALL  
IMPORTANT. Ensure that, during the cutting operation,  
masonry falling outside of the building does not cause  
damage or personal injury.  
1. Cut the flue hole, preferably with a 125mm (5") core boring  
tool, ensuring that the hole is square to the wall. If the hole  
has been accurately cut with a drill then making good the  
inner wall face is not essential as a seal is provided (an  
optional extra outer wall seal is required if necessary).  
However, both wall faces immediately around the cut hole  
should be flat; make good if necessary. For less accurate  
holes make good to approximately 125mm (5") diameter at  
the 2 wall faces.  
2. Drill 3 holes, 2 for the wall mounting plate and 1 for the  
jacking screw with an 8mm (5/16") masonry drill.  
cla7666  
classic HE - Installation & Servicing  
19  
INSTALLATION  
23 CUTTING THE FLUE - For flue lengths 270 to 775mm ONLY  
1. Measure and note the side flue length "Y" (refer to Frame  
10).  
2. Add 143mm (55/8") to dimension "Y" and measuring from  
the ring, cut both outer and inner tube. Ensure support  
clip is in position to facilitate cutting.  
3. To ensure the tube is cut square, mark the flue all the way  
around.  
4. Cut to length and remove any burrs.  
For flue lengths greater than 775mm refer to  
Frames 28, 29 and 30 - Flue extension ducts.  
24 FITTING THE FLUE ASSEMBLY  
1. Insert the flue assembly through the hole.  
2. Ensure the flue terminal is in the correct position.  
cla7704  
25 WALL MOUNTING PLATE  
1. If downward routing of pipes is required then the  
downward routing wall bracket supplied in the  
downward piping kit should be fitted to the wall  
now.  
2. Fix the mounting plate to the wall with the No. 14 x  
50mm wood screws or to the downward piping  
bracket with the M6 x 12 Hex hd screws provided.  
3. Check with a spirit level that the plate is horizontal.  
Downward  
piping  
bracket  
cla7667  
Wall mounting  
bracket  
20  
classic HE - Installation & Servicing  
INSTALLATION  
26 MOUNTING THE BOILER  
Note. The boiler may require two men to lift it onto the wall  
mounting plate.  
4
For downward routing of pipes the M5 spacer (supplied in  
the downward piping kit) should now be fitted to the  
cla7844  
back of the boiler.  
1. The boiler is supplied for rear outlet installation.  
Remove the blanking plate from the top outlet and  
retain.  
6
1
2. Remove the fan electrical connections, the air  
pressure switch sensing pipe, the CO/CO2  
sensing pipe and the 2 fan fixing screws and  
remove the fan. Refer to frame 15.  
6
6
3. Remove the top section of the recuperator.  
Refer to Frame 15. Remove the rubber fan  
seal and fit this to the new recuperator top  
outlet casting.  
5
4. Fit the blanking plate and gasket to the rear  
flue hole with the 3 M5 nuts provided.  
5. Fit the recuperator top outlet casting c/w  
rubber fan seal and retain with the two M5  
screws previously removed.  
6. Remove the plastic sealing plug and fit the top outlet  
connecting casting and gasket, retaining with  
the 2 M4 screws and 1 M5 screw  
provided.  
Air pressure  
switch & CO/CO2  
sensing pipes  
Electrical  
connections  
8
7. Refit the fan into the rubber seal  
and secure with the 2 fixing  
screws, replace the fan  
7
electrical connections, air  
pressure switch sensing pipe  
and CO/CO2 sensing pipe.  
8. Lift the boiler onto the wall  
mounting bracket.  
9. Remove the bottom packaging  
protection  
Jacking screw  
10. Check the boiler alignment to the  
wall using a spirit level and adjust  
as necessary with the jacking  
screw.  
Fixing  
screws  
Rubber  
seal  
10  
11. Line up the hole in the jacking  
9
screw with the hole in the wall  
previously drilled and secure with the  
No. 14x50mm wood screw.  
cla7672  
27 CONNECTING THE FLUE TO THE BOILER  
Note.  
Before fitting the flue turret fill the condensate trap or siphon trap within the boiler by  
pouring a cupful of water into the flue outlet A.  
Take care to ensure that the water is only poured into the flue outlet, and does not  
spill into the boiler casing.  
1
1. Insert the flue assembly through the prepared hole in the wall.  
2. Fit the flat self adhesive gasket supplied, to the flange of the turret, carefully  
aligning the fixing holes. Locate the flue turret on the top of the boiler. CHECK  
THAT THE FLUE SEALLOCATED IN THE TOPOF THE FLUE MANIFOLD IS SECURE  
ANDGIVINGANEFFECTIVESEAL.  
2
3
Gasket  
A
4
3. Locate the flue into the turret and push to ensure full engagement.  
4. Secure the flue turret on top of the boiler with the 4 screws provided.  
5. Flues over 1 metre long.  
Fix the flue support bracket to the wall, using the 2 wall plugs and wood screws.  
classic HE - Installation & Servicing  
21  
INSTALLATION  
28 FLUE EXTENSION DUCTS - For flue lengths greater than 705mm rear flue or 775mm side flue  
Extension duct & clamp  
1.0m (39") long  
Washers - 2 off  
Wall plugs - 2 off  
mxhe7656  
Flue duct support  
Clamp screws - 2 off  
Support fixing screws - 2 off  
29 FLUE EXTENSION DUCTS - continued  
(R or L)  
Flue length  
R or L  
Accessories  
Product No.  
Up to 775  
775 to 1680  
1680 to 2585  
2585 to 3000  
B Pack 1 off  
see Frame 10  
see Frame 10  
see Frame 10  
see Frame 10  
B Pack 1 off + D Pack, 1 off  
B Pack 1 off + D Pack, 2 off  
B Pack 1 off + D Pack, 3 off  
Flue extensions of greater length than 1m (39") should be  
supported with the bracket provided, suitable adjusted. Refer to  
Frame 28.  
cla7675  
30 FITTING THE KIT  
1. Fit the inner flue extension duct onto  
the inner flue duct.  
1
2. Fit the outer flue extension duct onto  
the outer air duct.  
2
3. Repeat steps 1 and 2 if a second flue  
extension is required.  
4. Measure and mark the flue length  
required onto the flue, measuring from  
the ring near the terminal. (Refer to Frames  
10 and 23 for the detail of flue length  
calculation). Ensure the support clip is in position  
to facilitate cutting.  
Measure from  
this RING  
cla7845  
5. To ensure a square cut, mark the flue all the way  
around.  
6. De-burr the cut edges.  
22  
classic HE - Installation & Servicing  
INSTALLATION  
31 FITTING THE OPTIONAL ROOF FLUE KIT (Flat or Pitched)  
Note.  
A flat or pitched roof flashing plate (not supplied) is  
required before proceeding with the installation of this  
kit.  
This kit is suitable for both flat and pitched roof  
terminations, using a concentric flue to run vertically  
from the top of the boiler and terminating above roof  
level.  
Connection to the top of the boiler is made using a  
separately supplied vertical connector kit.  
WEATHERPROOFING  
Where the flue passes through the roof line an  
adequate seal must be made. This is achieved by  
using either:  
Flat roof weather collar or Universal weather collar.  
ACCESSORIES  
Flue Duct Extension Kits are available for flue lengths  
extending beyond 1m. These packs contain 1m  
extension ducts and may be cut to the desired length.  
If the offset vertical option is used an elbow Kit is  
required. For a full accessories list refer to page 6,  
Optional Extras and Frame 34, Flue Arrangement.  
ex7534  
32 ROOF FLUE KIT CONTENTS / OPTIONS  
A. Flue assembly with terminal  
B. Flue seal collar  
C. 3,5x13 screw  
D. Pitched roof tile/flat roof tile  
F
G
weather collar  
H
E. Vertical connector (60/100)/  
boiler vertical conversion kit  
F. Roof flue extension duct kit  
(60/100)  
G. 90o elbow kit (60/100)  
H. 45o elbow kit (60/100)  
E
A
D
C
B
mxhe7681  
Note. Items D, E, F, G and H are not supplied with the roof flue kit.  
classic HE - Installation & Servicing  
23  
INSTALLATION  
33 FLUE TERMINAL POSITION  
The terminal should be positioned so that products of  
combustion can safely disperse at all times.  
Pluming may occur at the termination so, where  
possible, terminal positions where this could cause a  
nuisance should be avoided.  
Minimum dimensions are shown below  
610 mm  
min.  
610 mm  
min.  
Terminal Position  
Minimum Dimension  
Directly below an opening,  
air brick, windows, etc.  
300 mm  
300 mm  
300 mm  
500 mm  
Below plastic / painted gutters  
Painted surface  
Below eaves or balcony  
34 FLUE ARRANGEMENT  
Part No. Description  
HE9 HE12 HE15 HE18  
n/a  
Maximum Flue Length (m)  
4
3
1
1
1
2
2
1
4
3
1
1
1
2
2
1
4
3
1
1
1
2
2
1
4
3
1
1
1
2
2
1
201 180 Flue ext. 60/100  
201 189 Terminal Vertical Roof 60/100  
158 431 Weather Collar Pitched Roof  
158 432 Weather Collar Flat Roof  
201 182 90o Elbow Kit (60/100)  
201 183 45o Elbow Kit (60/100)  
201 867 Vertical Connector Kit  
Note.  
The equivalent flue length resistance of the 90o elbow kit  
(60/100) is 1.0m and the 45o elbow kit (60/100) is 0.75m.  
24  
classic HE - Installation & Servicing  
INSTALLATION  
35 ASSEMBLING THE ROOF FLUE KIT  
Determine the correct height that the flue should terminate  
above the roof. If after calculating or measuring the overall flue  
height from the top of the boiler, it is necessary to cut both pipes  
of assembly A, then ensure they are cut equally leaving the inner  
flue tube longer than the outer air tube as supplied. (Refer to No.  
7 below)  
1
MAX LENGTH  
(for all models)  
4m  
A
B
Ensure the cut pipe ends are free from any burrs.  
1. Ensure the flue seal collar B is located onto the flue  
assembly A.  
MIN LENGTH  
(for all models)  
1m  
2. Position the roof flashing plate D (supplied separately) over  
the hole cut in the roof and insert flue assembly A from the  
roof end.  
3. Remove the casing top blanking plate and gasket and refit to  
the boiler rear flue hole.  
4. Fit the boiler vertical conversion kit (to be found in the vertical  
connector kit). Refer to Frame 26 No's 2 to 7.  
2
5. Push fit the vertical connector E (supplied separately)  
into the boiler flue connection and retain with the four  
securing screws provided.  
E
5
A
6. "Push" fit extension duct F (if required (supplied  
separately)) and the roof flue kit assembly A into the  
vertical connector E.  
3
Ø
60  
A
Ø
100  
7. If the last extension duct requires cutting,  
measure the distance (outer ducts) between the  
duct and the terminal and add 100 mm to this  
dimension. This gives the length of the last  
extension duct.  
D
Note. Check the position of the inner flue duct  
relative to the outer duct on the assembled  
extension duct(s) and ensure the terminal flue duct  
is cut longer than the air duct to ensure  
D
7470  
engagement in the final flue duct seal.  
8. Slide down and position the flue seal collar B over  
the roof plate D and secure it with the 3 screws C to  
the flue assembly A.  
9. Finally ensure the roof flashing plate D is correctly sealed to  
the roof.  
F
8
6
E
A
A
C
C
B
B
7
D
cla7770  
9
classic HE - Installation & Servicing  
25  
INSTALLATION  
36 GAS CONNECTION  
37 WATER CONNECTIONS  
Refer to 'Gas Supply ', page 8.  
1. Remove the plastic plugs from the flow and  
Refer to Frame 2 for gas inlet service dimensions.  
return pipes.  
A minimum pressure of 20 mbar MUST be available at the boiler inlet  
with the boiler operating. The main gas cock is on the left hand side of  
the gas control valve, as shown. To facilitate connection the gas cock  
may be removed from the gas control valve.  
2. Make all water connections and check for  
water soundness.  
38 CONDENSATE DRAIN  
Refer also to the British Gas document: 'Guidance Notes for the  
Installation of Domestic Gas Condensing Boilers' (1989).  
Front View  
Side View  
The boiler comes with a built in condensate siphon trap. The boiler  
condensate drain must be connected to a drainage point, preferably within  
the building. This condensate drainage should be run in standard  
21.5mm overflow pipe. Connection to the boiler is made by fitting the  
siphon nut and sealing washer to the threaded siphon outlet.  
Ensure that the condensate siphon is full of water before commissioning  
the boiler. Refer to Frames 19 and 27.  
The routing of the drain must be made to allow a minimum fall of 1 in 20  
away from the boiler, throughout its length.  
The drainage pipework must be arranged so that obstruction (e.g. through  
freezing) of external drainage pipes does not give rise to spillage within  
the dwelling.  
70mm (2 3/4")  
Condensate  
siphon drain  
38mm (1 1/2")  
IMPORTANT.  
If excessive external pipework cannot be avoided a condensate removal pump (available as an option) and insulation are  
recommended to prevent possible freezing.  
All pipework and fittings in the condensate drain system must be made of plastic. No other materials may be used.  
The drain outlet on the boiler is standard 21.5mm overflow pipe. This size must not be reduced in any part of its length.  
39 CONDENSATE PIPE TERMINATION CONFIGURATIONS  
Note. ALL EXTERNAL PIPE RUNS MUST BE INSULATED OR UPSIZED TO 32MM - MAXIMUM LENGTH 3M EXTERNAL  
1. INTERNALTO SINK WASTE  
UPSTREAM OF SINK WASTE  
TRAP  
Sink constitutes  
air break  
BOILER  
Open end of pipe  
direct into gulley  
below grating but  
above water level  
75mm trap  
cla7771  
Ground Level  
DRAIN  
2. INTERNALTO SINK WASTE  
DOWNSTREAM OF SINK  
WASTE TRAP(PREFERRED  
METHOD)  
Sink  
Air Break  
Open end of pipe  
direct into gulley  
below grating but  
above water level  
cla9252  
75mm trap  
Ground Level  
DRAIN  
continued . . . .  
26  
classic HE - Installation & Servicing  
INSTALLATION  
40 CONDENSATE PIPE TERMINATION CONFIGURATIONS . . . continued  
3. INTERNAL CONNECTION TO SOILAND VENT STACK  
Termination into a down pipe can take place providing it can be  
confirmed that the down pipe is part of a combined waste and rain  
water system.  
BOILER  
* Make connection to SVP using a solvent welded saddle.  
Air Break  
cla9253  
4. TERMINATION TO SOAKAWAY  
External  
wall  
Termination  
to Soak away  
BOILER  
cla7774  
Ground Level  
minimum  
500mm  
5. TERMINATION TO DRAIN / GULLEY  
External  
wall  
Open end of pipe  
BOILER  
direct into gulley  
below grating but  
above water level  
cla7775  
Ground Level  
DRAIN  
classic HE - Installation & Servicing  
27  
INSTALLATION  
41 ELECTRICAL CONNECTIONS  
3. Route the mains cable into the box from the RHS of the  
boiler.  
WARNING. The appliance must be efficiently earthed.  
4. Connect the live, neutral and earth wires into the terminal  
A mains supply of 230 V ~ 50 Hz is required.  
strip as shown.  
All external controls and wiring must be suitable for mains  
voltage. Wiring should be in 3-core PVC insulated & sheathed  
cable, not less than 0.75mm2 (24 x 0.2mm) to BS. 6500 Table  
16 Wiring Regulations and local regulations. For IE reference  
should be made to the current ETCI rules for electrical  
installations.  
5. Secure the mains lead with the cable clamp.  
6. On completion of all wiring connections, relocate the control  
box and secure.  
cla7738  
Connection must be made in a way that allows complete  
isolation of the electrical supply - such as a double pole  
switch, having a 3mm (1/8") contact separation in both poles  
or a plug and socket, serving only the boiler and system  
controls. The means of isolation must be accessible to the  
user after installation.  
1. Remove controls pod by slackening front fixing screws  
and pull pod forward (may find it easier to remove the  
controls pod door).  
2. Remove the control box securing screws. Swing the  
box down into the servicing position. Refer to Frame 49.  
1
2
O/heat thermostat  
Thermostat sensor  
L
br  
br  
bk  
bk  
b
N
Connect  
to  
L
y/g  
N
E
FAN  
L
NTC  
Fan  
gy  
v
NC  
Pilot gas  
Flow wiring diagram  
GV 1  
C
Flue protection  
thermostat  
r
bk  
br  
P.C.B. 25  
y
b
Main gas  
NO  
LEGEND  
GV 2  
Air pressure  
switch  
b
blue  
pk pink  
NC  
NO  
or  
w
bk black  
br brown  
gy grey  
r
v
w
red  
violet  
white  
Limit  
thermostat  
pk  
r
Potentiometer  
com  
bk  
bk  
ALL EARTHS must be connected  
(Not all earths are shown for clarity)  
Combined spark &  
sensing electrode  
or orange  
y/g yellow/green  
On/Off switch  
42 EXTERNAL CONTROLS  
External wiring must be in accordance with the current I.E.E. (BS  
7671) Wiring Regulations. For Ireland reference should be made  
to the current ETCI rules for electrical installations.  
must be wired into the mains lead, in parallel, with the  
control(s) to be overridden. Refer to Frame 46.  
3. If a proprietary system is used, follow the instructions  
The wiring diagrams illustrated in Frames 43-46 cover the  
systems most likely to be fitted to this appliance.  
supplied by the manufacturer.  
4. System designs featuring controls or wiring  
For wiring external controls to the classic HE boiler, reference  
should be made to the system wiring diagrams supplied by the  
relevant manufacturer, in conjunction with the wiring diagrams  
shown in Frames 43-46.  
arrangements which allow the boiler to fire when there is  
no pump circulation taking place should not be fitted.  
Advice on required modifications to the wiring may be  
obtained from the component manufacturers.  
Difficulty in wiring should not arise, providing the following  
directions are observed:  
Notes.  
1. Connection between a frost thermostat and the time  
1. Controls that switch the system on or off, e.g. a time switch,  
control should be made without disturbing other wiring.  
must be wired, in series, in the live mains lead to the boiler.  
2. A frost thermostat should be sited in a cool place in the  
2. Controls that override an on/off control, e.g. frost thermostat,  
house, but where it can sense heat from the system.  
28  
classic HE - Installation & Servicing  
INSTALLATION  
43 PICTORIAL WIRING  
Limit  
thermostat  
Flue protection  
thermostat  
LEGEND  
b
- blue  
bk - black  
br - brown  
gy - grey  
or - orange  
pk - pink  
Thermostat  
sensor  
r
- red  
v
- violet  
w - white  
- yellow  
y/g - yellow/green  
y
cla7677  
Pumped only  
44 MID POSITION VALVE  
Notes.  
1. Some earth wires are omitted for  
clarity. Ensure proper earth continuity  
when wiring.  
2. Numbering of terminals on  
thermostats is specific to the  
manufacturer.  
3. This is a fully controlled system - set  
the boiler thermostat to maximum.  
4. Switchmaster 'Midi' is similar in  
operation but the wiring differs slightly  
- see the manufacturer's literature.  
LEGEND  
b
- blue  
bk - black  
br - brown  
gy - grey  
or - orange  
pk - pink  
r
- red  
v
- violet  
w - white  
- yellow  
y
y/g - yellow/green  
classic HE - Installation & Servicing  
29  
INSTALLATION  
45 TWO SPRING CLOSED VALVE  
Pumped only  
Notes.  
1. Some earth wires are omitted for  
clarity. Ensure proper earth continuity  
when wiring.  
2. Numbering of terminals on  
thermostats is specific to the  
manufacturer.  
3. This is a fully controlled system - set  
the boiler thermostat to maximum.  
4. Switchmaster valve has grey and  
orange auxiliary switch leads but the  
grey wire must be connected to the  
live supply.  
LEGEND  
gy grey  
y/g yellow/green  
or orange  
b
blue  
bk black  
br brown  
v
violet  
r
red  
pk pink  
y
w
yellow  
white  
46 FROST PROTECTION  
Designation of the terminals will vary but the programmer and  
thermostat manufacturer's leaflets will give full details.  
Central heating systems fitted wholly inside the house do not  
normally require frost protection as the house acts as a  
'storage heater' and can normally be left at least 24 hrs. without  
frost damage. However, if parts of the pipework run outside  
the house or if the boiler will be left off for more than a day or  
so, then a frost thermostat should be wired into the system.  
If a boiler is installed in a garage it may be necessary to fit a  
pipe thermostat.  
Diagram A shows a double pole frost thermostat, which should  
suffice for all systems which do not use the OFF terminals of  
the programmer.  
This is usually done at the programmer, in which case the  
programme selector switches are set to OFF and all other  
controls MUST be left in the running position.  
Diagram B shows a 'change-over' frost 'stat', which will cover  
most systems which do use CH OFF. If, however, on such a  
system the HW pipework is in an isolated part of the house, a  
second frost 'stat may be used to protect it. If in doubt, ask your  
installer for advice.  
The frost thermostat should be sited in a cold place but where  
it can sense heat from the system.  
Wiring should be as shown, with minimal disturbance to other  
wiring of the programmer.  
30  
classic HE - Installation & Servicing  
INSTALLATION  
47 COMMISSIONING AND TESTING  
The Benchmark Log Section of this book or equivalent self certification should be completed and signed to demonstrate  
compliance with Building Regulations.  
B. GAS INSTALLATION  
A. ELECTRICAL INSTALLATION  
1. The whole of the gas installation, including the meter, MUST  
be inspected and tested for soundness, and purged in  
accordance with the recommendations of BS. 6891.  
In IE refer to I.S.813:2002.  
1. Checks to ensure electrical safety should be carried  
out by a competent person.  
2. ALWAYS carry out preliminary electrical system  
checks, i.e. earth continuity, polarity, resistance to  
earth and short circuit using a suitable test meter.  
2. Purging air from the gas installation may be expedited by  
loosening the union on the gas service cock on the boiler and  
purging until gas is detected.  
3. Retighten the union and check for gas soundness.  
WARNING. Whilst effecting the required gas soundness test and purging air from the gas  
installation open all windows and doors, extinguish naked lights and DO NOT SMOKE.  
LEGEND  
E
F
Main burner pressure adjuster.  
Burner pressure test point.  
48 INITIAL LIGHTING  
A Sightglass.  
B Gas service cock.  
C Inlet pressure test point.  
D Thermostat knob  
H Boiler mains on/off switch.  
J
Overheat thermostat reset  
button.  
8. Set the boiler thermostat knob (D) to position 6 and the  
boiler Mains On/Off switch (H) to ON. The fan will start.  
After the fan has run for a few seconds the pilot solenoid  
valve should open and the intermittent spark commence,  
continuing until the pilot is established. The main burner  
will then cross-light smoothly. If this sequence does not  
occur, refer to the Fault Finding section.  
9. Test for gas soundness around ALL boiler gas  
components using leak detection fluid.  
10. Operate the boiler for 10 minutes to stabilise the burner  
temperature.  
11. The boiler is pre-set at the factory to its nominal rating. If  
the burner pressure measured is incorrect it may be reset  
using the following procedure. Refer to Table 2 (page 4):  
TO LIGHT THE BOILER  
1. Check that all the drain cocks are closed, and any valves in  
the flow and return are open.  
a. Set the mains On/Off switch (H) to OFF.  
b. Switch the electricity supply OFF.  
2. Check that the gas service cock (B) is OPEN and the boiler  
mains On/Off switch (H) is OFF.  
c. Swing the control box down into the servicing position.  
d. Remove the main burner adjuster cover (E).  
3. Fitting the Boiler Casing (See diagram A, Frame 49)  
Hook the top edge of the boiler front casing into the channel  
on the top of the boiler assembly. Swing the bottom of the  
casing down and secure with the 2 captive screws.  
e. Turn the adjusting screw clockwise to INCREASE the  
pressure, or anticlockwise to DECREASE the  
pressure.  
The casing must seat correctly and compress the sealing  
strip to make an airtight joint.  
Visually check the side seals but, if side clearances are  
limited, then check that the top and bottom edges of the  
casing are correctly located.  
f. Swing the control box back into its working position.  
g. Switch the electricity supply ON.  
h. Set the mains On/Off switch (H) to ON and check the  
new setting pressure.  
To gain access to the gas valve:  
12. If necessary repeat steps 11a to h until the required  
pressure is achieved. Record this value in the Benchmark  
Commissioning Checklist.  
a. Remove the controls support casing. Release the  
controls support front fixing screws 3 turns only. Remove  
the pod by pulling it forward to disengage from the  
keyhole slots.  
13. Set the main On/Off (H) switch to OFF.  
14. Switch the electricity supply OFF.  
b. Remove the control box securing screws and swing it  
15. Swing the control box down into the servicing position.  
16. Refit the main burner pressure adjuster cover.  
down into the servicing position. (See diagram B, Frame 49) .  
4. Slacken the screw in the burner pressure test point (F) and  
17. Remove the pressure gauge and tube. Retighten the  
sealing screw in the pressure test point. Ensure a gas  
tight seal is made.  
connect a gas pressure gauge via a flexible tube.  
5. Swing the control box back into its working position.  
18. After the gas pressure checks and any adjustment  
operations, the adjustment screw cover must be sealed  
with a suitable paint to highlight unauthorised adjustment.  
6. Press the overheat thermostat reset button (J).  
7. Switch the electricity supply ON and check that all external  
controls are calling for heat.  
continued . . . . . . . . .  
classic HE - Installation & Servicing  
31  
INSTALLATION  
49 INITIAL LIGHTING - continued  
19. Swing the control box back into  
its working position and secure.  
20. Refit the controls pod to the  
boiler casing and tighten the 2  
front fixing screws.  
21. Close the pod door.  
controls support  
fixing screws  
50 GENERAL CHECKS  
Make the following checks for correct operation:  
Knob Setting  
Flow Temperature  
oC  
oF  
130  
140  
150  
160  
170  
180  
1. Set the boiler thermostat knob to position 6 and operate the mains  
on/off switch. Check that the main burner lights and extinguishes  
in response.  
1
2
3
4
5
6
54  
60  
66  
71  
77  
82  
2. The correct operation of ANY programmer and all other system  
controls should be proved.  
Operate each control separately and check that the main burner or  
circulating pump, as the case may be, responds.  
3. Check that the casing is sealed correctly and compressing the  
sealing strip all around the casing.  
4. Water Circulating System  
a. With the system HOT, examine all water connections for  
WARNING.  
soundness.  
The boiler MUST NOT be operated with the casing  
removed.  
b. With the system still hot, turn off the gas, water and electricity  
supplies to the boiler and drain down, in order to complete the  
flushing process.  
c. Refill and vent the system, clear all air locks and again check for  
5. Finally, set the controls to the user's requirements.  
water soundness.  
The temperatures quoted above are approximate and  
vary between installations.  
d. Balance the system.  
51 HANDING OVER  
After completing the installation and commissioning of the  
system the installer should hand over to the householder by  
the following actions:  
6. Explain the function of the boiler overheat thermostat  
and emphasise that if cutout persists, the boiler should  
be turned off and a registered CORGI installer  
consulted. In IE contact a Competent Person.  
1. Hand the User's Instructions to the Householder and  
explain his or her responsibilities under the current Gas  
Safety (Installation and Use) Regulations or rules in force.  
7. Explain and demonstrate the function of time and  
temperature controls, radiator valves etc., for the  
economic use of the system.  
2. Draw attention to the Lighting Instruction label affixed to the  
8. If any programmer is fitted draw attention to the  
Programmer User's Instructions and hand them to the  
Householder.  
controls pod door.  
3. Explain and demonstrate the lighting and shutting down  
procedures.  
9. After installation and commissioning please complete the  
4. The operation of the boiler and the use and adjustment of  
ALL system controls should be fully explained to the  
Householder, to ensure the greatest possible fuel  
economy, consistent with household requirements of both  
heating and hot water consumption.  
Commissioning Checklist before handover to  
the customer. For IE, it is necessary to complete a  
"Declaration of Conformity" to indicate compliance to I.S.  
813:2002.  
Advise the User of the precautions necessary to prevent  
damage to the system and to the building, in the event of  
the system remaining inoperative during frosty conditions.  
10. Stress the importance of regular servicing by a CORGI  
registered installer and that a comprehensive service  
should be carried out AT LEAST ONCE A YEAR. In IE  
servicing work must be carried out by a Competent Person.  
5. Explain the function and the use of the boiler thermostat  
and external controls.  
32  
classic HE - Installation & Servicing  
SERVICING  
52 SERVICING SCHEDULE  
5. Clean the main and pilot injectors. Refer to Frame 56.  
Clean the recuperator. Refer to Frame 57.  
6
To ensure the continued safe and efficient operation of the  
appliance it is recommended that it is checked at regular  
intervals and serviced as necessary.  
The frequency of servicing will depend upon the installation  
condition and usage, but should be carried out at least  
annually. It is the law that any service work must be carried out  
by CORGI registered installer. In IE service work must be  
carried out by a Competent Person.  
7. Remove and clean the siphon. Refer to Frame 58 and then  
check the drain for blockage.  
8. Remove any debris from inside the base of the casing.  
9. Check that the flue terminal is unobstructed and that the  
flue system is sealed correctly.  
10. If the appliance has been installed in a compartment, check  
As the installer you may wish to undertake the service contract  
yourself or alternatively offer to the customer the benefits of the  
Ideal Care Scheme, details of which are outlined in the  
household pack supplied with this boiler.  
that the ventilation areas are clear.  
The servicing procedures are covered more fully in Frames 54  
to 60 and must be carried out in sequence.  
1. Light the boiler and carry out a pre-service check, noting  
any operational faults. Operate the boiler for at least 20  
minutes. Check the gas consumption.  
WARNING  
.
Disconnect the electrical supply and turn off gas supply.  
IMPORTANT. After completing the servicing or exchange of  
components always test for gas soundness and carry out  
functional checks as appropriate. Refer to Frame 48, item 18  
for gas adjustment sealing.  
2. Connect a suitable gas analyser to the sampling point on  
the top RHS of the back panel. For correct boiler operation  
the CO/CO2 content of the flue gas should not be greater  
than 0.004 ratio. If this is the case and the gas input is at  
least 90% of the nominal, then no further action need be  
taken. If not, proceed to paragraph 3.  
When work is complete the casing MUST be correctly refitted,  
ensuring that a good seal is made.  
The boiler must NOT be operated if the casing is not fitted.  
3. Clean the main burner. Refer to Frame 56.  
11. Complete the service section of the Benchmark  
4. Clean the heat exchanger. Refer to Frame 55.  
Commissioning Checklist.  
53 BOILER FRONT PANEL REMOVAL  
2 casing  
retaining  
screws  
1. Open the controls pod door and release the 2 captive screws at  
the bottom of the casing, then unhook the casing front panel  
from the back panel and remove. Retain the front panel in a  
safe place.  
2. Isolate the gas supply at the service cock fitted to the boiler.  
54 BURNER AND AIR BOX REMOVAL  
1. Remove the screw retaining the front burner support strap  
to the combustion chamber. Remove the M5 pozi situated at  
the LH bottom rear of the burner and pull the burner  
downwards to disengage the retention tab. Remove the  
burner to a safe place for inspection and cleaning.  
4. Remove the 4 screws retaining the air box/pilot assembly  
to the vertical manifold and carefully remove the assembly.  
5. On re-fitting the air box assembly, remove the old gasket  
from the manifold and ensure the new gasket is located  
correctly. Check that the joint is made gas tight. Ideal  
Boilers recommend the air box fixing screws be replaced  
with a torque of 4.0Nm in the number order shown on the  
diagram below and be repeated to ensure even clamping.  
2. Remove the 2 control box fixing screws. Swing the box  
downwards to disengage.  
3. Pull the HT lead connection off the printed circuit board and  
pull the lead upwards through the bottom panel grommet.  
2
4
3
1
classic HE - Installation & Servicing  
33  
SERVICING  
55 CLEANING THE FAN ASSEMBLY  
/
THE FLUEWAYS  
1. Remove the air pressure switch and CO/CO2 sensing pipes.  
2. Disconnect the electrical connections.  
4. Pull off the two electrical connections to the flue protection  
thermostat.  
3. Remove the 2 fan fixing screws and remove the fan by pulling  
forward.  
2
1
4
5. Slacken the two M5 nuts on the front tie rods, releasing the  
tie rods from the combustion chamber.  
6. Unhook the rear collector hood tags and remove collector hood.  
7. Remove the flue baffles.  
8. Remove all loose deposits from the heat exchanger,  
3
particularly between the fins, using a suitable brush.  
9. Check that the fan impellor runs freely. Remove any debris  
from the impellor with a soft brush.  
10. Re-assemble in reverse order.  
56 CLEANING THE BURNER AND PILOT ASSEMBLY  
Check that:  
1. Brush off any deposits that may have fallen on to the  
burner head (ensuring the flame ports are unobstructed)  
and remove any debris that may have collected.  
a. The pilot burner injector is not blocked or damaged.  
Refer to Frame 67 for removal details.  
Note. Brushes with metallic bristles must not be used.  
b. The pilot burner is clean and unobstructed.  
c. The ignition / detection electrode is clean and  
2. Remove the main burner injector and ensure there is no  
undamaged.  
blockage or damage. Clean or renew as necessary.  
d. The ignition / detection lead is in good condition.  
e. The spark gap is correct (refer to Frame 67) Clean or  
renew as necessary.  
Note. The pilot shield is located around the pilot assembly  
3. Refit the injector, using an approved jointing compound  
sparingly.  
4. Inspect the pilot burner and ignition / detection electrode.  
Ensure that they are clean and in good condition.  
bracket and is located by the electrode retaining nut.  
57 CLEANING THE RECUPERATOR  
5. Clean the sump of any debris.  
1. Remove the 2 rubber grommets  
to gain screwdriver access to  
remove the side tie rods  
retaining the combustion  
chamber and remove the tie  
rods. Also remove the two front  
tie rods.  
6. Clean between the recuperator fins with a  
suitable strip of steel.  
1
2. Remove the combustion  
chamber.  
3. Remove the sump rubber hose  
connection.  
6
4. Unclip the two side sump  
retention clips and remove the  
sump.  
7. Re-assemble in reverse order, ensuring  
rubber grommets are replaced.  
4
34  
classic HE - Installation & Servicing  
SERVICING  
4
58 CLEANING THE SIPHON  
1
1. Pull the heat shield forward  
to remove from clips.  
2. Unscrew the siphon union  
connection.  
3
3. Remove the rubber sump  
connection pipe and the  
blockage sensing pipe.  
4. Remove the two siphon  
retaining screws and remove siphon.  
5. Thoroughly clean the siphon.  
6. Recharge the siphon with water.  
7. Re-assemble in reverse order. Ensuring the rubber sump  
connection pipe and blockage sensing pipe are correctly replaced.  
2
59 REASSEMBLY  
4. Refit the air box assembly and burner. Ensure that the burner  
front fixing is refitted.  
5. Refit the combustion chamber, (replacing the rope seal if necessary)  
Reassemble the boiler in the following order.  
1. Refit the flue baffles.  
2. Inspect the collector hood rope gasket and replace, if  
necessary, ensuring that the self adhesive rope is fitted  
centrally on to the lip of the collector hood / fan assembly.  
The boiler efficiency will be adversely affected if incorrectly  
fitted. Refit the collector hood and retain with the 2 front  
and side tie rods. Tighten the nuts and screw. Ensure that  
the sealing gasket is compressed.  
3. Refit the fan, fan electrical connections, the thermostat  
electrical connections, the red pressure sensing pipe, the  
blue CO/CO2 sensing pipe and the two fan fixing screws.  
ensuring the two rubber sealing grommets are replaced.  
6. Reconnect the gas supply and the electrical wiring. Refer to  
Frames 36 & 41.  
7. Check the sightglass in the boiler casing. Clean or renew as  
necessary. Refer to Frame 62.  
8. Check for gas soundness. Check the gas service cock and  
pressure test point.  
9. Refit the boiler casing (refer to Frame 49). Note that it is not  
necessary to disturb the controls casing pod.  
10. Close the controls pod door.  
60 GAS PRESSURE ADJUSTMENT  
PILOT  
MAIN BURNER  
The pilot is factory set to maximum and no further  
adjustment is possible. If, after removing and checking the  
injector (as detailed in Frame 67) and ensuring that there  
is an inlet pressure of 20 mbar available, the pilot does not  
light then contact Ideal Stelrad Group.  
After any servicing, reference should be made to Table 2  
which quotes details of the rated output with the related  
burner setting pressure and the heat input. Any required  
adjustments should be made by using the pressure  
adjustment screw.  
Relight in accordance with 'Initial Lighting', Frame 48.  
Refer to 'initial Lighting', Frame 48.  
REPLACEMENT OF PARTS  
61 GENERAL  
Note. In order to assist fault finding, the control box printed  
circuit board is fitted with 2 indicator lights which represent the  
following boiler conditions:  
When replacing any component:  
1. Isolate the electricity supply.  
2. Turn OFF the gas supply.  
3. Remove the boiler front panel. Refer to Frame 53.  
IMPORTANT. When work is complete the casing must be  
Neon I3.  
Mains electricity ON.  
Neon SG1. Flashes to indicate ignition operation (stops after  
detection).  
correctly refitted, ensuring that a good seal is made.  
The boiler MUST NOT be operated if the casing is not fitted.  
62 SIGHTGLASS REPLACEMENT  
1. Refer to Frame 61.  
2. Unfasten the 2 nuts and washers holding the sightglass assembly to  
the casing front panel.  
3. When fixing the new assembly ensure that the parts are in the correct  
order. The frame must have the return edge at the bottom.  
4. Retighten the 2 nuts to ensure an airtight seal. Do NOT overtighten.  
5. Replace the boiler front panel. Refer to Frame 49 .  
classic HE - Installation & Servicing  
35  
SERVICING  
63 OVERHEAT THERMOSTAT REPLACEMENT  
4. Pull off the electrical connections at the thermostat. Remove  
the backnut retaining the thermostat to the casing. Withdraw  
the thermostat phial from the heat exchanger pocket and  
unclip from the casing.  
1. Refer to Frame 61.  
2. Remove the control box fixing screws.  
3. Swing the control box down into the servicing position.  
5. Fit the new thermostat and reassemble in reverse order.  
6. Check the operation of the boiler.  
cla7742  
cla7849  
64 THERMOSTAT CONTROL, THERMISTOR SENSOR LEAD & ON/OFF SWITCH  
REPLACEMENT  
Refer also to Frame 61.  
A. Remove the control box fixing screws  
B. Swing the control box down into the servicing position.  
Thermostat control  
1. Pull the knob off the shaft.  
2. Remove the backnut securing the thermostat control to the control  
box.  
3. Pull off the Molex connector from the printed circuit board.  
4. Replace and reassemble in reverse order.  
Thermistor sensor lead  
5. Pull the sensor lead connector off the printed circuit board  
and cut the cable strap  
securing the thermistor  
harness to the bottom panel  
of the control box (if fitted) and  
remove the strap.  
6. Remove the sensor from the  
heat exchanger pocket and  
unclip from the casing.  
7. Remove the strain relief bush  
from the back panel base.  
8. Remove the sensor lead  
through the grommet in the  
control box.  
9. Replace and reassemble in  
reverse order, ensuring the  
new cable strap is fitted and  
securing the thermistor  
harness.  
On/off switch  
10. Disconnect the electrical connectors  
from the rear of the switch.  
11. Press in the 2 side retaining clips and remove the  
switch.  
12. Reassemble in reverse order.  
36  
classic HE - Installation & Servicing  
SERVICING  
65 LIMIT THERMOSTAT REPLACEMENT  
Flow pipe  
Return pipe  
1. Refer to Frame 61.  
2. Remove the limit thermostat assembly from the  
2
boiler flow pipe.  
3
3. Disconnect the electrical connectors  
4. Clip new thermostat onto flow pipe  
5. Reassemble in reverse order.  
NOTE. UNDER NO CIRCUMSTANCES REFIT THE  
LIMIT THERMOSTAT ONTO THE RETURN PIPE  
66 FLUE PROTECTION THERMOSTAT REPLACEMENT  
1. Refer to Frame 61.  
2
2. Pull off the two electrical connections.  
3. Remove the two nuts retaining the flue protection  
thermostat.  
4. Replace the thermostat and re-assemble in reverse  
order  
3
67 PILOT BURNER REPLACEMENT  
1. Refer to Frame 61.  
2. Remove the burner and air box assembly. Refer to Frame  
54.  
6. Replace the electrode and pilot shield, retaining  
both with the electrode nut. Check the spark gap.  
3. Remove the electrode retaining nut and remove the pilot  
shield and electrode.  
7. Reassemble in reverse order.  
4. Unscrew the central pilot fixing screw and lift the pilot clear  
of the pilot injector. The pilot injector may now be unscrewed  
if required.  
8. Check the operation of the boiler.  
9. The pilot is factory set to maximum and no further  
adjustment is possible. Ensure there is an inlet  
pressure of 20 mbar available. Also check burner  
ignition and cross-lighting.  
5. Replace the pilot burner (injector if necessary) and retain  
with the M4 screw previously removed. Ensure the copper  
sealing washer is replaced when refitting the pilot injector.  
classic HE - Installation & Servicing  
37  
SERVICING  
68 IGNITION ELECTRODE AND LEAD REPLACEMENT  
1. Refer to Frame 61.  
2. Remove the burner and air box assembly. Refer to Frame 54.  
3. Remove the electrode retaining nut.  
4. Remove the pilot shield.  
5. Remove the ignition electrode and integral lead.  
6. Refit the new electrode and lead in reverse order.  
Ensure that the pilot shield is replaced.  
7. Check the spark gap. Refer to Frame 67.  
8. Reassemble in reverse order.  
9. Check the operation of the boiler.  
69 MAIN BURNER AND MAIN BURNER INJECTOR REPLACEMENT  
1. Refer to Frame 61.  
2. Remove the screw retaining the front  
burner support strap to the combustion  
chamber.  
3. Remove the M5 pozi screw, situated at the  
left hand bottom rear of the burner. Pull  
the burner downward to disengage the  
retention tab and remove the burner.  
4. At this stage the main burner injector can  
be removed, checked, cleaned or  
replaced as required. Ensure that a new  
copper sealing washer is used.  
5. Fit the new burner, ensuring that the  
retention tab is correctly located in the air  
box slot and reassemble in reverse order.  
6. Check the burner for cross-lighting and  
flame stability.  
70 GAS CONTROL VALVE REPLACEMENT  
1. Refer to Frame 61.  
7. Remove the gas control / manifold assembly.  
2. Remove the burner and air box assembly. Refer to  
8. Remove the 4 screws retaining the manifold to the gas  
control valve, and fit the manifold to the new valve. Ensure  
that the new control is fitted the correct way round (an arrow  
engraved on back indicates the direction of flow).  
Frame 54.  
3. Remove the control box fixing screws.  
Swing the control box down into the servicing position.  
9. Transfer the gas cock union to the new gas control valve,  
4. Disconnect the gas control valve electrical leads.  
using an approved jointing compound.  
5. Undo the gas cock union .  
10. Reassemble in reverse order.  
6. Whilst supporting the gas control valve, remove the 2  
11. Check the operation of the boiler.  
screws retaining the manifold to the back panel.  
12. Refer to Frame 48, item 18 for gas adjustment sealing.  
38  
classic HE - Installation & Servicing  
SERVICING  
Air pressure switch &  
CO/CO2 sensing pipes  
Electrical  
connections  
71 FAN REPLACEMENT  
1. Refer to Frame 61.  
2. Remove the two fan electrical connections, the red  
pressure sensing pipe, the blue CO/CO2 sensing  
pipe and the two fan fixing screws.  
3. Pull the fan forward, remove and retain.  
4. Fit the new fan and reassemble in reverse order,  
ensuring the fan leads, 2 sensing tubes and the two  
fan fixing screws are reconnected.  
Fixing  
screws  
5. Check the operation of the boiler.  
72 AIR PRESSURE SWITCH (APS) REPLACEMENT  
1. Refer to Frame 61.  
2
2. Remove the APS fixing screw.  
3. Remove the 2 sensing tubes from the APS.  
4. Remove the 3 electrical connections from the APS.  
5. Fit the new APS and reassemble in reverse order.  
6. Check the operation of the boiler.  
4
red  
violet  
yellow  
3
73 PRINTED CIRCUIT BOARD (PCB) REPLACEMENT  
1. Refer to Frame 61.  
5. Disengage the PCB from the mounting posts and withdraw  
from the control box.  
2. Remove the control box fixing screws and swing the  
control box down into the servicing position.  
6. Fit the new PCB and reassemble in reverse order.  
7. Check the operation of the boiler.  
Fuse.  
3. Disconnect the detection lead from the PCB.  
4. Unplug all the Molex connectors from the PCB.  
To change the fuse, prise it out of the holder and disengage  
the fuse. Refer to Frame 78 for fuse location.  
74 COMBUSTION CHAMBER INSULATION REPLACEMENT  
1. Refer to Frame 61.  
2. Remove the burner and air box assembly. Refer to  
Frame 54.  
3. Remove the 4 tie rods.  
Note. remove rubber grommets to gain access to  
side tie rod screwdriver slots.  
4. Remove the combustion chamber.  
5. Remove the 2 side panel retaining brackets.  
6. Remove the side insulation panels.  
3
7. Remove the front and rear insulation panels.  
8. Fit the new front and rear insulation panels.  
9. Fit the new side panels and retain with the  
brackets and screws previously removed.  
10. Reassemble in reverse order.  
classic HE - Installation & Servicing  
39  
SERVICING  
75 HEAT EXCHANGER REPLACEMENT  
12. Remove the 2 rubber sealing grommets from the top  
of the back panel to facilitate fitting the new assembly.  
Note. Refer to Frame 7 (Boiler assembly - Exploded view) for illustration  
of the procedure detailed below.  
13. Fit the new heat exchanger assembly, complete with  
water pipes, and hang it on the bottom key hole slots  
and screws. Refit the top 2 screws and tighten 4  
screws.  
1. Refer to Frame 61.  
2. Remove the burner / air box assembly. Refer to Frame 54.  
3. Drain the system.  
14. Replace the 2 rubber sealing grommets.  
4. Disconnect the water connections. If compression fittings are used  
then cut the pipes both above and below the fittings in order to  
allow the heat exchanger assembly to be removed. Remove the  
heat exchanger drain plug and drain the residual water into a  
suitable receptacle.  
15. Reassemble in reverse order.  
16. Remake all water connections, ensuring that the  
compression fittings (if used) are correctly refitted.  
17. Fully test all functions, including water and gas  
soundness.  
5. Remove the fan/collector hood assembly, refer to Frame 55. Pull  
off the electrical connections from the overheat thermostat and  
pull off the white rubber tube from the siphon blockage sensing  
pipe.  
5
6. a. Rear Flue Outlet - Remove the two screws retaining the  
recuperator top section. Pull the recuperator top section to  
release the flue pipe connection.  
b. Side Flue Outlet - Remove the 3 screws retaining the top  
outlet connection casting and remove casting. Refer to Frame  
26 No. 6.  
7. Remove the combustion chamber by unscrewing the 4 tie rods.  
8. Remove the thermostat sensors from the pockets on the heat  
exchanger by removing the M3 screws and plates.  
9. Remove the condensate sump. Refer to Frame 57.  
10. Slacken 3 turns only the 2 bottom heat exchanger / interpanel  
retaining screws and remove the top 2 heat exchanger/interpanel  
retaining screws  
11. Lift the heat exchanger / interpanel assembly upward and forward  
to disengage key hole fixings. Pull the assembly downwards to  
clear the water pipes from the back panel.  
Note. Take care with any residual water held in the heat exchanger/  
recuperator.  
76 CASING FRONT SEAL REPLACEMENT  
1. Refer to Frame 61.  
2. Remove the old seal from the casing front and  
thoroughly clean the casing surface.  
Reverse of  
casing panel  
3. Fit the new self adhesive seal.  
4. Replace the boiler casing front.  
Seal  
40  
classic HE - Installation & Servicing  
SERVICING  
77 SIPHON REPLACEMENT  
3
1. Refer to Frame 61.  
2. Remove the burner. Refer to  
Frame 54.  
3. Pull the heat shield forward to  
remove from clips.  
4. Pull off the rubber sump connecting  
pipe and the blockage sensing pipe.  
5. Unscrew the siphon union  
connection.  
6. Remove the two siphon retaining  
screws and remove siphon.  
6
7. Re-fit the new siphon and gasket  
and reassemble in reverse order,  
ensuring the rubber sump  
connecting pipe and blockage  
sensing pipe are correctly  
replaced.  
4
8. Ensure the siphon is charged with  
water and the heat shield is  
replaced.  
5
classic HE - Installation & Servicing  
41  
FAULT FINDING  
Check mains supply and fuses.  
Check programmer and system  
thermostats are all ON.  
START  
Check for condensate blockage  
Is the mains on neon 'I3' illuminated?  
Reset the overheat 'stat. Set control  
'stat to maximum. Allow the boiler to  
reach temperature - if the overheat  
'stat trips again, measure flow  
temperature.  
NO  
Check that boiler plug and socket  
are OK and fully connected.  
YES  
Is there a live supply on EITHER  
terminal of overheat 'stat?  
NO  
NO  
YES  
NO  
If condensate pump kit fitted check  
continuity of C-NC terminals  
YES  
If above 90oC replace control 'stat.  
Is there a live supply on BOTH  
terminals of overheat 'stat?  
If below 90oC replace overheat 'stat.  
YES  
Can the overheat 'stat  
be reset when the  
system is cold ?  
NO  
Replace the overheat thermostat  
Replace the sensor  
YES  
Check that the boiler thermostat is  
set at maximum and the mains on/off  
switch is ON. Is the fan turning ?  
Remove the sensor  
(NTC) from the PCB.  
Is the fan turning ?  
Replace fuse BUT, before  
attempting to start boiler, check for  
short between live and neutral,  
also between live and earth, on all  
items plugged into PCB  
YES  
NO  
NO  
Is there a supply on the fan  
connector at PCB ('Molex'  
marked 'FAN'?).  
YES  
NO  
Has the fuse blown on PCB ?  
NO  
NO  
YES  
Is there a live supply on the  
violet lead to pressure switch?  
Check all connections to PCB.  
If no error found, replace PCB.  
Is there a supply at the fan?  
YES  
NO  
YES  
Check connections and leads to  
pressure switch. If no fault found  
change pressure switch.  
NO  
Is there a live supply on the red  
lead to the pressure switch?  
Change  
fan  
Rectify bad  
connection  
YES  
YES  
NO  
Check PCB by substitution  
Change limit thermostat  
Is there a live supply on  
BOTH terminals of limit stat?  
Is the ignition electrode sparking?  
NO  
YES  
YES  
YES  
NO  
Is there a live supply on BOTH  
terminals of the flue protection stat  
Reset flue protection thermostat  
Change flue protection thermostat  
Does the pilot light ?  
Is there a regular spark from  
tube 'SG1' on the PCB?  
YES  
YES  
NO  
Does the spark  
stop after the  
pilot is lit?  
Is there a gas  
supply to the  
boiler?  
Check gap at ignition electrode.  
Check electrode and lead are  
undamaged and not close to  
earthed metalwork.  
NO  
Is the boiler casing  
correctly fitted?  
NO  
YES  
YES  
YES  
Check all connections to PCB.  
If no fault found change PCB.  
Check the  
polarity of the  
mains supply.  
Check the  
continuity of  
the ignition  
lead from  
Is the pilot  
injector blocked?  
Does main burner  
cross-light from pilot?  
Check pressure switch sensing  
pipes for blockages, bad connections  
and reversed connection.  
NO  
NO  
Check S trap for blockage.  
Ensure pilot and  
main gas valve  
leads are not  
Is there a supply on terminals  
of main gas valve?  
connector to  
electrode.  
Is pressure difference at switch  
greater than  
crossed over.  
0.9 mbar?  
Does the  
spark now  
cease when  
gas is lit?  
YES  
NO  
Is there a supply  
voltage at pilot  
gas valve?  
NO  
YES  
Is the main burner  
injector clear?  
Change  
pressure switch  
NO  
NO  
Change  
fan  
YES  
YES  
Check all connections to PCB.  
If no fault found, replace PCB  
Replace  
gas valve  
Replace main gas  
solenoid valve  
42  
classic HE - Installation & Servicing  
SHORT LIST OF PARTS  
When ordering spares please quote:  
The following are parts commonly required due to damage or expendability.  
Their failure or absence is likely to affect safety or performance of this appliance.  
The list is extracted from the British Gas List of Parts, which contains all  
available spare parts.  
1. Boiler Model  
2. Appliance G.C. Number  
3. Description  
4. Quantity  
5. Product Number  
The full list is held by British Gas, Ideal Stelrad Group distributors and  
merchants.  
When replacing any part on this appliance use only spare parts that you can be assured conform to the safety and performance  
specification that we require. Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Boilers.  
Key No.  
GC Part No.  
Description  
Qty.  
Product No.  
9
E83-619  
E72-529  
Sightglass Assembly Kit  
Main Burner Kit  
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
171 414  
171 012  
174 063  
171 424  
171 425  
171 426  
171 427  
171 435  
171 439  
174 172  
171 442  
174 171  
173 799  
174 064  
174 071  
174 072  
174 065  
174 066  
174 067  
174 068  
174 069  
173 586  
174 070  
171 950  
173 353  
12  
HE9, HE12  
HE15, HE18  
HE9  
13  
E85-308  
E83-624  
E83-625  
E83-626  
E80-493  
E87-018  
Main Injector Kit  
HE12  
HE15  
HE18  
14  
15  
17  
18  
19  
23  
24  
26  
27  
30  
Pilot Burner Injector Kit  
Pilot Burner Head c/w Injector Kit  
Gas Valve Kit  
E83-635  
H20-882  
Ignition Electrode Kit  
Controls Box Kit c/w PCB  
PCB25E  
Air Pressure Switch Kit  
Controls Casing Kit  
Flue Protection Thermostat Kit  
Fan Assembly Kit  
HE9  
HE12  
HE15  
HE18  
35  
37  
39  
45  
59  
Front Panel Assembly Kit  
Control Door Kit  
Casing Seal and Screws Kit  
Overheat Thermostat (LM7) Kit  
Limit Thermostat Kit  
E83-682  
E97-310  
classic HE - Installation & Servicing  
43  
SHORT LIST OF PARTS  
78 SHORT PARTS LIST  
9
12  
14  
13  
13 A  
15  
18  
19  
17  
23  
24  
26  
FUSE  
27  
30  
35  
37  
39  
45  
59  
cla7850  
44  
classic HE - Installation & Servicing  
INSTALLER NOTIFICATION GUIDELINES  
IT IS A REQUIREMENT OF CORGI MEMBERSHIP TO REGISTER EVERY GAS APPLIANCE  
In addition a change to Building Regulations (England and Wales) requires the installer to notify  
when installing a heating appliance, as from 1st April 2005.  
Install and commission  
this appliance to  
manufacturers' instructions  
Complete the  
Benchmark Checklist  
Competent Person's  
SELF CERTIFICATION SCHEME  
Choose  
Buildings Regulations  
notification route  
BUILDING CONTROL  
If you notify via CORGI Scheme,  
CORGI will then notify the  
relevant Local Authority Building  
Control (LABC) scheme  
Contact your relevant  
Local Authority  
Building Control (LABC) who  
will arrange an inspection  
or contact a government  
approved inspector  
on members behalf  
Scheme members only:  
Call CORGI on 0870 88 88 777  
or log onto:  
LABC will record the data  
and will issue a  
certificate of compliance  
within 10 days  
You must ensure that the  
notification number  
issued by CORGI is written  
onto the Benchmark Checklist  
IT IS A CONDITION OF THE  
MANUFACTURERS WARRANTY  
THAT THE BENCHMARK  
CORGI will record the data and  
will send a certificate of  
compliance to the property  
COMMISSIONING CHECKLIST IS  
FULLY COMPLETED AND LEFT  
WITH THE APPLIANCE  
classic HE - Installation & Servicing  
45  
BENCHMARK No.  
GAS BOILER COMMISSIONING CHECKLIST  
NOTIFICATION No.  
C O L L E C T I V E M A R K  
BOILER SERIAL No.  
CONTROLS To comply with the Building Regulations, each section must have a tick in one or other of the boxes  
TIME & TEMPERATURE CONTROL TO HEATING  
TIME & TEMPERATURE CONTROL TO HOT WATER  
HEATING ZONE VALVES  
ROOM T/STAT & PROGRAMMER/TIMER  
PROGRAMMABLE ROOMSTAT  
COMBI BOILER  
CYLINDER T/STAT & PROGRAMMER/TIMER  
FITTED  
FITTED  
FITTED  
FITTED  
NOT REQUIRED  
HOT WATER ZONE VALVES  
NOT REQUIRED  
THERMOSTATIC RADIATOR VALVES  
AUTOMATIC BYPASS TO SYSTEM  
NOT REQUIRED  
FOR ALL BOILERS CONFIRM THE FOLLOWING  
THE SYSTEM HAS BEEN FLUSHED IN ACCORDANCE WITH THE BOILER MANUFACTURERÕS INSTRUCTIONS?  
THE SYSTEM CLEANER USED  
THE INHIBITOR USED  
FOR THE CENTRAL HEATING MODE, MEASURE & RECORD  
m3/hr  
N/A  
GAS RATE  
ft3/hr  
mbar  
oC  
BURNER OPERATING PRESSURE (IF APPLICABLE)  
CENTRAL HEATING FLOW TEMPERATURE  
CENTRAL HEATING RETURN TEMPERATURE  
oC  
FOR COMBINATION BOILERS ONLY  
HAS A WATER SCALE REDUCER BEEN FITTED?  
YES  
NO  
WHAT TYPE OF SCALE REDUCER HAS BEEN FITTED?  
FOR THE DOMESTIC HOT WATER MODE, MEASURE & RECORD  
m3/hr  
N/A  
GAS RATE  
ft3/hr  
mbar  
oC  
MAXIMUM BURNER OPERATING PRESSURE (IF APPLICABLE)  
COLD WATER INLET TEMPERATURE  
HOT WATER OUTLET TEMPERATURE  
WATER FLOW RATE  
oC  
lts/min  
FOR CONDENSING BOILERS ONLY CONFIRM THE FOLLOWING  
THE CONDENSATE DRAIN HAS BEEN INSTALLED IN ACCORDANCE WITH  
THE MANUFACTURER'S INSTRUCTIONS?  
YES  
FOR ALL INSTALLATIONS CONFIRM THE FOLLOWING  
THE HEATING AND HOT WATER SYSTEM COMPLIES  
WITH CURRENT BUILDING REGULATIONS  
THE APPLIANCE AND ASSOCIATED EQUIPMENT HAS BEEN INSTALLED AND COMMISSIONED  
IN ACCORDANCE WITH THE MANUFACTURER'S INSTRUCTIONS  
IF REQUIRED BY THE MANUFACTURER, HAVE YOU RECORDED A CO/CO2 RATIO READING? N/A  
YES  
CO/CO2 RATIO  
THE OPERATION OF THE APPLIANCE AND SYSTEM  
CONTROLS HAVE BEEN DEMONSTRATED TO THE CUSTOMER  
THE MANUFACTURER'S LITERATURE HAS BEEN LEFT WITH THE CUSTOMER  
COMMISSIONING ENG'S NAME PRINT  
CORGI ID No.  
DATE  
SIGN  
SERVICE INTERVAL RECORD  
It is recommended that your heating system is serviced regularly  
and that you complete the appropriate Service Interval Record Below.  
Service Provider. Before completing the appropriate Service Interval Record below, please ensure you have carried out the service  
as described in the boiler manufacturer's instructions. Always use the manufacturer's specified spare part when replacing all controls  
SERVICE 1 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
SERVICE 2 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
CORGI ID CARD SERIAL No.  
COMMENTS  
CORGI ID CARD SERIAL No.  
COMMENTS  
SIGNATURE  
SIGNATURE  
SERVICE 3 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
SERVICE 4 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
CORGI ID CARD SERIAL No.  
COMMENTS  
CORGI ID CARD SERIAL No.  
COMMENTS  
SIGNATURE  
SIGNATURE  
SERVICE 5 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
SERVICE 6 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
CORGI ID CARD SERIAL No.  
COMMENTS  
CORGI ID CARD SERIAL No.  
COMMENTS  
SIGNATURE  
SIGNATURE  
SERVICE 7 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
SERVICE 8 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
CORGI ID CARD SERIAL No.  
COMMENTS  
CORGI ID CARD SERIAL No.  
COMMENTS  
SIGNATURE  
SIGNATURE  
SERVICE 9 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
SERVICE 10 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
CORGI ID CARD SERIAL No.  
COMMENTS  
CORGI ID CARD SERIAL No.  
COMMENTS  
SIGNATURE  
SIGNATURE  
Technical Training  
The Ideal Boilers Technical Training Centre offers a series  
of first class training courses for domestic, commercial and  
industrial heating installers, engineers and system  
specifiers.  
For details of courses please ring: ............ 01482 498 432  
The code of practice for the installation,  
commissioning & servicing of central heating systems  
CERTIFIED PRODUCT  
Manufactured under a BS EN ISO 9001: 2000  
Quality System accepted by BSI  
Ideal Boilers P.O. Box 103, NationalAve, Kingston upon Hull, HU5  
,
4JN. Telephone: 01482 492 251 Fax: 01482 448 858. Registration  
No. London 322 137.  
Ideal Stelrad Group pursues a policy of continuing improvement  
in the design and performance of its products. The right is  
therefore reserved to vary specification without notice.  
I
deal Installer/Technical Helpline: 01482 498 663  
users guide  
classic  
Your Ideal users guide  
See reverse for classic installation & servicing instructions  
HE9, HE12, HE15, HE18  
When replacing any part on this appliance use only spare parts that you can be  
assured conform to the safety and performance specification that we require. Do not  
use reconditioned or copy parts that have not been clearly authorised by Ideal Boilers.  
HE9  
G.C. Appliance No. 41-415-58  
G.C. Appliance No. 41-415-59  
G.C. Appliance No. 41-421-45  
G.C. Appliance No. 41-421-46  
classic HE  
(Natural Gas Only)  
Destination Countries: GB, IE  
HE12  
HE15  
HE18  
This appliance is not intended for use by persons (including  
children) with reduced physical, sensory or mental  
capabilities, or lack of experience and knowledge, unless  
they have been given supervision or instruction concerning  
use of the appliance by a person responsible for their safety.  
INTRODUCTION  
The classic HE is a wall mounted, room sealed, high efficiency  
condensing boiler featuring full sequence automatic spark  
ignition and fan assisted combustion.  
Due to the very high efficiency, condensate is produced from  
the flue gases and this is drained to a suitable disposal point  
through the plastic waste pipe at the right lower rear of the  
boiler. A condensate 'plume' will also often be visible at the flue  
terminal.  
Children should be supervised to ensure that they do not play  
with the appliance.  
MINIMUM CLEARANCES  
A clearance of 450mm (17 3/4") MUST be available at the front of  
the boiler for servicing.  
SAFETY  
The minimum clearances given below MUST be complied with  
in order to maintain the safe running of the boiler .  
Current Gas Safety (Installation & Use) Regulations or  
rules in force.  
Above the boiler  
At each side of the boiler  
Underneath the boiler  
In front of the boiler  
100 mm  
5 mm  
(4")  
(1/4")  
(4")  
In your own interest, and that of safety, it is the law that this  
boiler must be installed by a CORGI registered installer.  
In IE the installation must be carried out by a competent  
person and installed in accordance with the current edition of  
I.S. 813 “domestic Gas Installations”, the current Building  
Regulations and reference should be made to the current ETCI  
rules for electrical installation.  
100 mm  
5 mm  
(1/4")  
TO LIGHT THE BOILER. REFER TO FRAME 1  
It is essential that the instructions in this booklet are strictly  
followed, for safe and economical operation of the boiler.  
If a programmer is fitted, refer to separate instructions for the  
programmer before continuing.  
ELECTRICITY SUPPLY  
1. CHECK THAT THE ELECTRICITY SUPPLY TO THE BOILER  
This appliance must be efficiently earthed.  
IS OFF.  
Supply: 230 V ~ 50 Hz. The fusing should be 3A.  
2. Open the controls access door by hinging downwards.  
Connection must be made in a way that allows complete  
isolation of the electrical supply such as a double pole switch  
having a 3mm (1/8") contact separation in both poles, or a plug  
and socket, serving only the boiler and system controls. The  
means of isolation must be accessible to the user after  
installation.  
3. Ensure that the gas inlet cock (D) is OPEN.  
4. Press the overheat reset button (E), located as shown in  
Frame 1.  
5. Ensure that the mains on/off switch (C) is in the OFF position.  
6. Switch ON the electricity supply to the boiler. Check that all  
external controls, e.g. room thermostat etc., are ON.  
IMPORTANT NOTES  
7. Turn the boiler thermostat knob (B) to position 6 and the  
mains on/off switch (C) to ON. After about 15 seconds the  
boiler will light automatically - this can be viewed through the  
sight glass (A).  
This appliance must not be operated without the casing  
correctly fitted and forming an adequate seal.  
If the boiler is installed in a compartment then the  
compartment MUST NOT be used for storage purposes.  
Set the boiler thermostat to the desired position.  
8. Close the controls access door.  
The ventilation provided for the boiler during installation  
MUST NOT be blocked, and a check should be made  
periodically that the ventilation areas are free from any  
obstruction.  
In winter conditions, i.e. central heating and domestic hot water,  
the thermostat should be set at position 5 or 6.  
For summer conditions, i.e. domestic hot water only, the  
If it is known or suspected that a fault exists on the boiler  
then it MUST NOT be used until the fault has been  
corrected by a CORGI registered installer or in IE a  
competent person.  
thermostat should be set at position 3.  
These settings, however, are offered for general guidance only  
and other settings may be found preferable, dependent upon the  
type of system installed or as recommended by the installer.  
Under NO circumstances should any of the sealed  
components on this appliance be used incorrectly or  
tampered with.  
CAUTION. To avoid the possibility of injury during the installation, servicing or cleaning  
of this appliance care should be taken when handling edges of sheet steel components  
2
classic HE - Users  
CONTROL OF WATER TEMPERATURE  
BOILER OVERHEAT THERMOSTAT  
1. Adjust the boiler thermostat (B) to give the required  
The boiler is fitted with a safety 'cutout' thermostat. This will shut  
down the boiler in the event of overheating. Should this occur  
allow the boiler to cool, press the reset button (E) then relight as  
detailed in steps 1-8 in 'To light the boiler'.  
temperature of central heating.  
2. The boiler thermostat automatically switches the main  
burner OFF and ON to maintain the selected temperature.  
If the cutout condition still persists turn off the boiler and consult  
a CORGI registered installer or in IE a competent person.  
Approximate flow temperatures for the boiler thermostat settings  
are:  
Knob Setting  
Flow Temperature  
CONDENSATE DRAIN  
oC  
54  
60  
66  
71  
77  
82  
F
o
The condensate drain (F) must not be modified or blocked.  
1
2
3
4
5
6
130  
140  
150  
160  
170  
180  
Blockage of the condensate drain, caused by debris or freezing,  
can cause automatic shutdown of the boiler.  
If freezing is suspected and the pipe run is accessible an  
attempt may be made to free the obstruction by pouring hot  
water over the exposed pipe and clearing any blockage from the  
end of the pipe. If this fails to remedy the problem the  
assistance of a CORGI registered installer or in Ireland a  
competent person should be sought.  
TO SHUT DOWN THE BOILER  
1. For short periods  
ESCAPE OF GAS  
Turn the boiler on/off switch (C) to OFF.  
When heating is again required, restore the switch to ON.  
Should a gas leak be suspected, contact your local gas supplier  
without delay.  
2. For longer periods  
Turn the boiler ON/OFF switch (C) to OFF.  
Switch the electricity supply to OFF.  
Do NOT search for gas leaks with a naked flame.  
CLEANING  
TO RELIGHT THE BOILER  
For normal cleaning simply dust with a dry cloth.  
To remove stubborn marks and stains, wipe with a damp cloth  
and finish off with a dry cloth.  
Repeat the procedure 1 - 8, detailed in 'To light the boiler'.  
FROST PROTECTION  
Do NOT use abrasive cleaning materials.  
If no frost protection is provided and frost is likely during a short  
absence from home, leave the heating controls at a reduced  
temperature setting.  
MAINTENANCE  
The appliance should be serviced at least once a year by a  
CORGI registered installer or in IE a competent person.  
For longer periods, the entire system should be drained -  
including the domestic water supply. If the system includes a  
frost thermostat then, during cold weather, the boiler should be  
turned OFF at the time switch(es) ONLY. The mains supply  
should be left switched ON, with the boiler thermostat left in the  
normal running position.  
1
BOILER CONTROLS  
View inside boiler controls area  
LEGEND  
A Sightglass.  
B Thermostat knob.  
C Mains on/off switch.  
D Gas service cock  
(shown in the OPEN position).  
F
E
F
Overheat thermostat reset button.  
Condensate Drain  
All CORGI registered installers carry a CORGI ID card, and have a registration number. Both should be recorded in the Benchmark  
Commissioning Checklist. You can check your installer by calling CORGI direct on 01256 372300.  
Ideal Stelrad Group is a member of the Benchmark initiative and fully supports the aims of the  
programme. Benchmark has been introduced to improve the standards of installation and  
commissioning of central heating systems in the UK and to encourage the regular servicing of  
all central heating systems to ensure safety and efficiency.  
THE BENCHMARK SERVICE INTERVAL RECORD MUST BE COMPLETEDAFTER EACH SERVICE  
classic HE - Users  
3
POINTS FOR THE BOILER USER  
Note. In line with our current warranty policy we would ask that you check through the following guide to identify any  
problems external to the boiler prior to requesting a service engineers visit. Should the problem be found to be other than  
with the appliance we reserve the right to levy a charge for the visit, or for any pre-arranged visit where access is not gained  
by the engineer.  
TROUBLESHOOTING - TYPICAL NON PRODUCT FAULTS  
Problem  
Solution  
Boiler is not working for  
central heating or hot water.  
Check on/off switch ( C ) is in the ‘on’ position.  
Press overheat thermostat (E) - the boiler should then relight – If the fault recurs turn off the  
boiler and contact the installer.  
Check condensate pipe is not blocked or frozen. If blocked, clear blockage - if not possible to  
check, contact your installer.  
Boiler goes through the  
ignition sequence but will not  
fire for central heating or hot  
water.  
Check gas supply (try at another gas appliance e.g. cooker / fire) – If no gas supply then not a  
boiler fault – contact your gas supplier.  
Boiler is operating  
If an external programmer is fitted check that the central heating channel is at an ‘on’ period  
satisfactorily for domestic hot  
water but will not operate for  
central heating.  
Check that the room thermostat is set at the required temperature. Test the room thermostat  
by turning this fully up – if this does not respond contact your installer.  
Boiler is operating  
If an external programmer is fitted check that the domestic hot water channel is at an ‘on’  
period.  
satisfactorily for central  
heating but will not operate  
for domestic hot water.  
Check that the domestic hot water cylinder thermostat is set at the required temperature. Test  
the cylinder thermostat by turning this fully up – if this does not respond contact your installer.  
Boiler will not fire the pilot  
light is lit but the igniter  
This is a symptom of crossed polarity i.e. the live and neutral supply to the boiler are crossed  
over. This is not a boiler fault contact your installer to correct the wiring.  
continues to spark and the  
main burner does not ignite.  
Boiler cycling on and off the  
fan and burner come on for  
short periods but the pump  
can be heard.  
There is an air lock in the boiler or system pipework and the interrupter thermostat is shutting  
down the boiler. Vent air from the radiators and ensure all thermostatic radiator valves are in  
the open position. If unable to free the air lock contact your installer.  
Ideal Stelrad Group pursues a policy of continuing improvement in the design and performance  
of its products. The right is therefore reserved to vary specification without notice.  
Ideal Consumer Helpline  
Tel: 01482 498660  
Ideal Boilers, P.O. Box 103, National Ave, Kingston Upon Hull, HU5 4JN. Tel.  
01482 492251 Fax. 01482 448858. Registration No. London 322 137.  

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