Dell Car Video System 26007 User Manual

Dellâ„¢ E157FPT Touch Screen Monitor Contents  
About Your Monitor  
Solving Problems  
Appendix  
Setting Up Your Monitor  
Using the Touch Screen Software  
Notes, Notices, and Cautions  
NOTE: A NOTE indicates important information that helps you make better use of your computer.  
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.  
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.  
Information in this document is subject to change without notice.  
© 2007 Dell Inc. All rights reserved.  
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.  
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of Dell  
Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.  
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any  
proprietary interest in trademarks and trade names other than its own.  
February 2007  
Rev. A02  
 
1. Cable holder  
2. Monitor stand  
3. Tilt-adjust knob  
4. Mounting holes for optional Magnetic Stripe Reader (MSR) device  
5. Cable cover  
6. Optional MSR device  
7. USB cable holder  
1. Video connector  
2. Audio connector  
3. Power status LED indicator  
4. Touch status LED indicator  
5. Serial connector  
6. USB connector  
7. AC power  
Side View  
To adjust monitor angle:  
1. Loosen tilt-adjust knob.  
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2. Position monitor as desired (range is from 30 to 90 ).  
3. Tighten tilt-adjust knob. Do not over tighten.  
Bottom view  
Specifications  
The following tables provide information about your touch screen monitor.  
       
General  
Model number  
E157FPT  
Flat Panel  
The following table shows physical and optical properties of the monitor's display panel.  
Screen type  
Active matrix - TFT LCD  
Screen dimensions  
Diagonal 15 inches (381 mm)  
Horizontal 11.9 inches (304 mm)  
Vertical 8.9 inches (228 mm)  
0.297x0.297mm  
Pixel pitch  
Viewing angle  
Luminance output  
Contrast ratio  
LCD surface coating  
125° (vertical) typical, 140° (horizontal) typical  
230 cd/m2 typical  
500 : 1 typical  
Hardness 3H, antiglare treatment  
Resolution  
The following table shows the scan rate and pixel resolution capabilities of the monitor's display.  
Horizontal scan range  
Vertical scan range  
30 kHz to 61 kHz (automatic)  
56 Hz to 76 Hz (automatic)  
1024 x 768 at 60 Hz  
Optimal preset resolution  
Highest preset resolution  
1024 x 768 at 75 Hz  
Preset Display Modes  
Dell guarantees image size and centering for all preset modes listed in the following table.  
Display mode  
Horizontal  
Frequency (kHz)  
Vertical  
Frequency Clock  
Pixel  
Sync  
Polarity  
(Hz)  
70.1  
(MHz) (Horizontal /  
Vertical)  
DOS 720 x 400  
31.5  
31.5  
37.5  
37.9  
46.9  
48.4  
60.0  
28.3  
-/+  
VGA 640 x 480  
VESA 640 x 480  
VESA 800 x 600  
VESA 800 x 600  
VESA 1024 x 768  
VESA 1024 x 768  
60.0  
75.0  
60.3  
75.0  
60.0  
75.5  
25.18 -/-  
31.5  
40.0  
49.5  
65.0  
78.8  
-/-  
+/+  
+/+  
-/-  
+/+  
Electrical  
The following table shows electrical input requirements of the monitor.  
Video input signals  
Analog RGB, 0.700 volts, 75 ohm impedance  
Synchronization input signals  
Separate horizontal and vertical; 3.3V CMOS or 5V  
TTL level, positive or negative sync.  
AC input voltage / frequency / current  
100~240 VAC , 50 /60 Hz,  
0.6A (RMS) max  
30 A max  
Inrush current at 110 V  
Inrush current at 220 V  
60 A max  
Physical Characteristics  
The following table shows the physical attributes of the monitor.  
Dimensions: (with stand)  
Height  
11.10 inches (282 mm )  
13.98 inches (355 mm )  
8.90 inches (226 mm )  
Width  
Depth  
Dimensons (without stand)  
Height  
11.10 inches (282 mm )  
13.98 inches (355 mm )  
2.40 inches (61 mm )  
Width  
Depth  
Stand dimensions:  
Height  
5.47 inches (139 mm )  
9.76 inches (248 mm )  
3.58 inches (91 mm )  
18.04 lb (8.2 kg ) max  
14.08 lb (6.4 kg ) max  
Width  
Depth  
Weight with packaging  
Weight with stand assembly and video cable  
Weight without stand assembly (For wall mount or VESA mount considerations) 10.56 lb (4.8 kg ) max  
Weight of stand assembly  
3.52 lb (1.6 kg ) max  
Environmental  
The following table shows tolerable ambient environments while on (operating) and while off (non-operating).  
Temperature:  
Operating  
Nonoperating -4° to 140°F (-20° to 60°C )  
Humidity:  
Operating  
Nonoperating 5% to 90% (noncondensing)  
Altitude  
Operating  
32° to 104°F (0° to 40 °C )  
10% to 80% (noncondensing)  
3,658 m (12,000 ft)  
Nonoperating 12,192 m (40,000 ft)  
Thermal dissipation 89 BTU/hour (maximum)  
75 BTU/hour (typical)  
Power Management Modes  
During normal operation, the monitor's LED light is green. The LED indicates altered LED colors when monitor operates in different modes.  
Power  
Mode  
Consumption  
Indicator  
On  
32w maximum, 26w typical  
less than 2w  
Green  
Amber  
Off  
Power Save  
Switch Off  
less than 1w  
We recommend switching the monitor off when it is not in use for a long period of time.  
This display is ENERGY STAR-compliant.  
Zero power consumption in OFF mode can only be achieved by disconnecting the mains cable from the display.  
ENERGY STAR is a U.S. registered mark. As an ENERGY STAR Partner, DELL has determined that this product meets the ENERGY STAR guidelines for energy  
efficiency.  
Pin Assignments - 15-pin D-sub connector  
Pin Number  
15-Pin Side of the Signal Cable  
1
Video-Red  
Video-Green  
Video-Blue  
GND  
2
3
4
5
GND  
6
GND-R  
7
GND-G  
GND-B  
8
9
PC5V  
10  
11  
12  
13  
14  
15  
GND  
GND  
DDC data  
H-sync  
V-sync  
DDC clock  
Plug and Play Capability  
You can install the display in any Plug and Play-compatible system. The display automatically provides the computer system with its Extended Display  
Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the display settings. If desired, you can  
select different settings, but in most cases display installation is automatic.  
Caring for Your Monitor  
CAUTION: Read and follow the safety instructions before cleaning the monitor.  
CAUTION: Before cleaning the monitor, unplug the monitor from the electrical outlet.  
The following tips will help keep your touchmonitor functioning at the optimal level.  
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To avoid risk of electric shock, do not disassemble the monitor. The unit is not user-serviceable.  
Unplug the monitor from the power outlet before cleaning.  
For cleaning, do not use alcohol (methyl, ethyl or isopropyl) or any strong solvent. Do not use thinner or benzene, abrasive cleaners, or compressed air.  
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To clean the display unit cabinet, use a cloth dampened with a mild detergent.  
Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a qualified service technician check it before you power it on again.  
To clean the touch screen, use window or glass cleaner. Apply cleaner to a rag and wipe the touch screen. Never apply the cleaner directly to the touch  
screen.  
   
Appendix  
Dellâ„¢ E157FPT Touch Screen Monitor Contents  
Warranty Information  
U.S. Terms and Conditions of Sale  
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS  
LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. THIS DOCUMENT CONTAINS A DISPUTE RESOLUTION CLAUSE.  
These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related products and/or services and support sold in the United  
States ("Product") by the Dell entity named on the invoice or acknowledgement ("Dell") provided to you. By accepting delivery of the Product, you accept and  
are bound to the terms and conditions of this Agreement. If you do not wish to be bound by this Agreement, you must notify Dell immediately and return your  
purchase pursuant to Dell's Return Policy. (See:http://support.dell.com/ContactUs/ByPhone.aspx?c=us&l=en&s=gen for our contact information.) If  
returned, Product(s) must remain in the boxes in which they were shipped. THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE  
AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO THE  
TRANSACTION.  
1. Other Documents. This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in  
a written agreement signed by both you and Dell. If you do not receive an invoice or acknowledgement in the mail, via e-mail, or with your Product,  
information about your purchase may be obtained at https://support.dell.com/dellcare/Invoice.aspx or by contacting your sales representative.  
2. Payment Terms; Orders; Quotes; Interest. Terms of payment are within Dell's sole discretion, and unless otherwise agreed to by Dell, payment must  
be received by Dell prior to Dell's acceptance of an order. Payment for the products will be made by credit card, wire transfer, or some other prearranged  
payment method unless credit terms have been agreed to by Dell. Invoices are due and payable within the time period noted on the reverse side of this  
invoice, measured from the date of the invoice. Payment terms are within Dell's sole discretion, and, unless otherwise agreed to by Dell, payment must  
be made at the time of purchase. Payment for Product may be made by credit card, wire transfer, or some other prearranged payment method. Dell may  
invoice parts of an order separately. Your order is subject to cancellation by Dell, at Dell's sole discretion. Unless you and Dell have agreed to a different  
discount, Dell's standard pricing policy for Dellâ„¢-branded systems, which include both hardware and services in one discounted price, allocates the  
discount off list price applicable to the service portion of the system to be equal to the overall calculated percentage discount off list price on the entire  
system. Dell is not responsible for pricing, typographical, or other errors, in any offer by Dell and reserves the right to cancel any orders resulting from  
such errors.  
3. Shipping Charges; Taxes; Title; Risk of Loss. Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Title to  
products passes from Dell to Customer on shipment from Dell's facility. Loss or damage that occurs during shipping by a carrier selected by Dell is Dell's  
responsibility. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify Dell within 21 days of the  
date of your invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged. Unless you provide Dell with a valid  
and correct tax exemption certificate applicable to your purchase of Product and the Product ship-to location, you are responsible for sales and other  
taxes associated with the order. Shipping dates are estimates only. Title to software will remain with the applicable licensor(s).  
4. Warranties. THE LIMITED WARRANTIES APPLICABLE TO DELL-BRANDED HARDWARE PRODUCT CAN BE FOUND AT  
http://www.dell.com/policy/legal/warranty.htm OR IN THE DOCUMENTATION DELL PROVIDES WITH THE PRODUCT. DELL MAKES NO WARRANTIES  
FOR SERVICE, SOFTWARE, OR NON-DELL BRANDED PRODUCT. SUCH PRODUCT IS PROVIDED BY DELL "AS IS". WARRANTY AND SERVICE FOR NON-DELL  
BRANDED PRODUCT, IF ANY, IS PROVIDED BY THE ORIGINAL MANUFACTURER, NOT BY DELL. DELL MAKES NO EXPRESS WARRANTIES EXCEPT THOSE  
STATED IN DELL'S APPLICABLE WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP OR ACKNOWLEDGEMENT. WARRANTIES  
AND SERVICE WILL BE EFFECTIVE, AND DELL WILL BE OBLIGATED TO HONOR ANY SUCH WARRANTIES AND SERVICES, ONLY UPON DELL'S RECEIPT OF  
PAYMENT IN FULL FOR THE ITEM TO BE WARRANTED OR SERVICED.  
5. Software. All software is provided subject to the license agreement that is part of the software package and you agree that you will be bound by such  
license agreement.  
6. Return Policies; Exchanges. Dell's return policy can be found at http://www.dell.com/policy/legal/warranty.htm. You must contact us directly before  
you attempt to return Product to obtain a Return Material Authorization Number for you to include with your return. You must return Product to us in  
their original or equivalent packaging. You are responsible for risk of loss, shipping and handling fees for returning or exchanging Product. Additional  
fees may apply. If you fail to follow the return or exchange instructions and policies provided by Dell, Dell is not responsible whatsoever for Product that  
is lost, damaged, modified or otherwise processed for disposal or resale. At Dell's discretion, credit for partial returns may be less than invoice or  
individual component prices due to bundled or promotional pricing.  
7. Changed or Discontinued Product. Dell's policy is one of ongoing update and revision. Dell may revise and discontinue Product at any time without  
notice to you and this may affect information saved in your online "cart." Dell will ship Product that have the functionality and performance of the Product  
ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible. Parts used in repairing or  
servicing Product may be new, equivalent-to-new, or reconditioned.  
8. Service and Support. Service offerings may vary from Product to Product. If you purchase optional services and support from Dell, Dell and/or your third-  
party service provider will provide such service and support to you in the United States in accordance with the terms and conditions located at  
http://www.dell.com/us/en/gen/services/service_service_contracts.htm or as mailed to you. You may contact Dell for more information, see  
service provider may at their discretion, revise their general and optional service and support programs and the terms and conditions that govern them  
without prior notice to you. Dell has no obligation to provide service or support until Dell has received full payment for the Product or service/support  
   
contract you purchased. Dell is not obligated to provide service or support you purchase through a third party and not Dell.  
9. Limitation of Liability. DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY  
FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE  
PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL,  
INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT  
FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DELL IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT  
INVOICED FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS  
AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE. DELL IS NOT LIABLE TO YOU FOR WARRANTIES, SUPPORT, OR  
SERVICE MADE BY OR PURCHASED FROM A THIRD PARTY AND NOT DIRECTLY FROM DELL. DELL IS NOT RESPONSIBLE FOR  
REPRESENTATIONS OR OMISSIONS MADE BY A THIRD PARTY.  
10. Applicable Law; Not For Resale or Export. You agree to comply with all applicable laws and regulations of the various states and of the United States.  
You agree and represent that you are buying only for your own internal use only, and not for resale or export. Dell has separate terms and conditions  
governing resale of Product by third parties and transactions outside the United States. Terms and conditions for resale are located at:  
11. Governing Law. THE PARTIES AGREE THAT THIS AGREEMENT, ANY SALES THERE UNDER, OR ANY CLAIM, DISPUTE OR CONTROVERSY  
(WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON  
LAW, AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL arising from or relating to this agreement, its interpretation, or the breach,  
termination or validity thereof, the relationships which result from this agreement, Dell's advertising, or any related purchase SHALL, TO THE  
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO CONFLICTS  
OF LAWS RULES.  
12. Headings. The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no  
construction or inference shall be derived there from.  
Dell-branded hardware products purchased in the U.S. come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty depending on the product  
purchased. To determine which warranty came with your hardware product(s), see your packing slip or invoice.  
What is covered by this limited warranty?  
This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded hardware products, including Dell-branded  
peripheral products.  
What is not covered by this limited warranty?  
This limited warranty does not cover:  
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Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-  
party software, or the reloading of software  
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Non-Dell-branded and Solution Provider Direct products and accessories  
Problems that result from:  
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External causes such as accident, abuse, misuse, or problems with electrical power  
Servicing not authorized by Dell  
Usage that is not in accordance with product instructions  
Failure to follow the product instructions or failure to perform preventive maintenance  
Problems caused by using accessories, parts, or components not supplied by Dell  
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Products with missing or altered Service Tags or serial numbers  
Products for which Dell has not received payment  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR  
JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND  
REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT  
LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN  
TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS  
OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN  
IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.  
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL  
DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT  
BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE  
PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.  
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR  
EXCLUSION MAY NOT APPLY TO YOU.  
How long does this limited warranty last?  
This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following Dell-branded hardware:  
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Portable computer batteries carry the lesser of either a 1-year limited warranty or the length of the limited warranty for the Dell computer with which  
the battery is shipped.  
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The limited warranty for Power Adapters purchased independent of a system is one year. Power Adapters purchased with a system are covered by the  
system limited warranty.  
Your PERC 5 battery may provide up to 72 hours of controller cache memory backup power when new. Under the 1-year limited warranty, we warrant  
that the battery will provide at least 24 hours of backup coverage during the 1-year limited warranty period.  
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Projector lamps carry a 90-day limited warranty.  
Memory carries a lifetime limited warranty.  
The limited warranty for monitors purchased independently of a system lasts for the time period indicated on your packing slip or invoice. Monitors  
purchased with a system are covered by the system limited warranty.  
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PDAs, earphones, and remote inline controls carry a 1-year limited warranty.  
Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for reconditioned parts or, for  
both new and reconditioned parts, the remainder of the warranty for the Dell computer on which such parts are installed.  
The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace  
a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.  
What do I do if I need warranty service?  
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number  
available.  
Web Support  
Individual Home Consumers:  
Hardware Warranty Support  
Customer Service  
U.S. Only  
1-800-624-9896  
1-800-624-9897  
Individual Home Consumers who purchased through an Employee Purchase Program:  
Hardware Warranty Support and Customer Service 1-800-822-8965  
Home and Small Business Commercial Customers:  
Support and Customer Service  
1-800-456-3355  
Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value-Added Resellers (VARs):  
Support and Customer Service  
Government and Education Customers:  
Support and Customer Service  
Dell-Branded Memory  
1-800-822-8965  
1-800-234-1490  
1-888-363-5150  
What will Dell do?  
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty  
and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or  
workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.  
When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their  
original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will  
return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States  
(excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.  
If we determine that the issue is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee  
basis.  
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s).  
Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for  
any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.  
During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with new or refurbished parts, if we agree  
that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not  
charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not  
receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part.  
We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will  
ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.  
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not  
responsible for lost or corrupted data.  
What if I purchased a service contract?  
If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to  
obtain service.  
If you purchased through us a service contract with one of our third-party service providers, please refer to that contract for details on how to obtain service.  
How will you fix my product?  
We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished  
parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected  
and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all  
parts removed from repaired products.  
May I transfer the limited warranty?  
Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited  
warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dell's website:  
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If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm  
If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm  
If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased through an Employee Purchase  
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If you do not have Internet access, call your customer care representative or call 1-800-624-9897.  
All requests to transfer ownership are at Dell's sole discretion. All such transfers will be subject to the terms and conditions of the original service or limited  
warranty agreement and Dell's terms and conditions of sale located at www.dell.com. Dell cannot guarantee the authenticity of the products, limited  
warranties, service or support, or the accuracy of the listings of products you purchase from a third party.  
Dell Return Policy (U.S. Only)  
Dell values our relationship with you and offers a return policy for most products that you purchase directly from Dell. Under this policy, you may return to Dell,  
within the applicable return policy period, products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and  
handling and applicable restocking fees.  
Hardware Products and Accessories: Unless you have a separate agreement with Dell or except as provided in the section below, all hardware, accessories,  
peripherals, parts and software that is unopened and still in its/their sealed package or, if delivered electronically, software you have not accepted by clicking  
the "I agree to these Terms and Conditions" button, may be returned within twenty-one (21) days from the date on the packing slip or invoice for a credit or a  
refund of the purchase price paid, less shipping and handling and applicable restocking fees.  
Exceptions to Dell's 21-day return policy:  
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PowerEdgeâ„¢, PowerConnectâ„¢ and PowerVaultâ„¢ products may be returned within thirty (30) days from the date on the packing slip or invoice, except  
that new PowerEdgeâ„¢ SC servers and n series products purchased from the Small and Medium Business Sales Division may only be returned within  
fourteen (14) days from the date on the packing slip or invoice.  
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Application software or an operating system that has been installed by Dell may not be returned unless you return the entire computer under the 21-  
day return policy, if applicable to your purchase (if not applicable to your purchase, you may not return application software or an operating system).  
Dell/EMC storage products, EMC-branded products, Unisys-branded products, PowerVaultâ„¢ 160T tape libraries, enterprise software, non-Dell branded  
enterprise products, software and/or software licenses purchased under any type of volume purchase agreement or any non-Dell customized hardware  
and/or software product(s) may not be returned at any time.  
Restocking Fees: Unless the product is defective or the return is a direct result of a Dell error, a restocking fee of 15% may be charged on hardware,  
accessories, peripherals, parts and unopened software still in its/their sealed package.  
How to Return: To return products, you must contact Dell customer service (www.dell.com/us/en/gen/contact.htm) and receive a Credit Return  
Authorization Number within the return policy period applicable to the product you want to return. You must obtain a Credit Return Authorization Number in  
order to return the product. See "Contacting Dell" or "Getting Help" in your customer documentation or the above website to find the appropriate contact  
information for obtaining customer assistance.  
You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Authorization Number. You must:  
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Ship back all products you are seeking to return to Dell. At Dell's discretion, credit for partial returns may be less than invoice or individual component  
prices due to bundled or promotional pricing and any unadvertised discounts or concessions.  
Return the products in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the  
original shipment.  
Ship the product(s) at your expense, and insure the shipment or accept the risk of loss or damage during shipment.  
Upon receipt of the complete returned purchase, Dell will issue a credit or a refund of the purchase price paid, less shipping and handling and applicable  
restocking fees.  
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product  
(s). Remove any confidential, proprietary or personal information, removable media, such as floppy disks, CDs, or PC Cards. We are not  
responsible for any of your confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable media.  
CAUTION:General Safety Instructions  
Use the following safety guidelines to help ensure your own personal safety and to help protect your equipment and working environment from potential  
damage.  
NOTE: In this section, equipment refers to all portable devices (computers, port replicators, media bases, docking stations, and similar devices), desktop  
computers, and monitors. After reading this section, be sure to read the safety instructions pertaining to your specific equipment.  
IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: Dell products are not medical devices and are not listed under UL or IEC 60601 (or  
equivalent). As a result, they must not be used within 6 feet of a patient or in a manner that directly or indirectly contacts a patient.  
SAFETY: General Safety  
When setting up the equipment for use:  
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Place the equipment on a hard, level surface. Leave 10.2 cm (4 in) minimum of clearance on all vented sides of the computer to permit the airflow  
required for proper ventilation. Restricting airflow can damage the computer or cause a fire.  
Do not stack equipment or place equipment so close together that it is subject to re-circulated or preheated air.  
NOTE: Review the weight limits referenced in your computer documentation before placing a monitor or other devices on top of your computer.  
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Ensure that nothing rests on your equipment's cables and that the cables are not located where they can be stepped on or tripped over.  
Do not place your equipment in a closed-in wall unit or on a bed, sofa, or rug.  
Keep your device away from radiators and heat sources.  
Keep your equipment away from extremely hot or cold temperatures to ensure that it is used within the specified operating range.  
Do not push any objects into the air vents or openings of your equipment. Doing so can cause fire or electric shock by shorting out interior components.  
Avoid placing loose papers underneath your device. Do not place your device in a closed-in wall unit, or on a soft, fabric surface such as a bed, sofa,  
carpet, or a rug.  
When operating your equipment:  
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Do not use your equipment in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement.  
Do not use AC powered equipment during an electrical storm. Battery powered devices may be used if all cables have been disconnected.  
If your device includes an integrated or optional (PC card) modem, disconnect the modem cable if an electrical storm is approaching to avoid the remote  
risk of electric shock from lightning via the telephone line.  
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If your device includes a modem, the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge (AWG)  
and an FCC compliant RJ-11 modular plug.  
This product may contain Optical Disk Drives (ODD), such as a CD-ROM, CDR/W, DVD drive, etc., which have built-in laser devices. To prevent any risk of  
exposure to laser radiation, do not disable or open any ODD assembly for any reason.  
These ODDs comply with safety requirements and are classified as Class 1 Laser Products, under the US DHHS Standard and IEC/EN60825-1 Laser  
Safety Standard. These ODD devices contain no user adjustments nor any user serviceable or replaceable parts.  
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Do not spill food or liquids on your equipment.  
Before you clean your equipment, disconnect it from the electrical outlet. Clean your device with a soft cloth dampened with water. Do not use liquids or  
aerosol cleaners, which may contain flammable substances.  
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Clean the portable computer or monitor display with a soft, clean cloth and water. Apply the water to the cloth, then stroke the cloth across the display  
in one direction, moving from the top of the display to the bottom. Remove moisture from the display quickly and keep the display dry. Long-term  
exposure to moisture can damage the display. Do not use a commercial window cleaner to clean your display.  
CAUTION: Do not operate your equipment with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.)  
removed.  
     
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If your equipment does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact  
an authorized dealer or service center.  
SAFETY: When Working Inside Your Device  
Do not attempt to service the equipment yourself, except as explained in your Dell documentation or in instructions otherwise provided to you by Dell.  
Always follow installation and service instructions closely.  
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To help avoid the potential hazard of electric shock, do not connect or disconnect any cables, or perform maintenance or reconfiguration of your  
equipment during an electrical storm.  
PC Cards may become very warm during normal operation. Use care when removing PC Cards after their continuous operation.  
SAFETY: General Power Safety  
Observe the following guidelines when connecting your equipment to a power source:  
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Check the voltage rating before you connect the equipment to an electrical outlet to ensure that the required voltage and frequency match the  
available power source.  
Your device is equipped with either an internal power source or an external adapter. For internal power sources, your device is equipped with one of  
the following:  
¡
An auto-sensing voltage circuit - Devices with an auto-sensing voltage circuit do not have a voltage selection switch on the back panel and  
automatically detect the correct operating voltage.  
OR  
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A manual voltage selection switch - Devices with a voltage selection switch on the back panel must be manually set to operate at the correct  
operating voltage. Set the switch to the position that most closely matches the voltage used in your location.  
NOTE: The switch on your system may be different than the one pictured.  
To help avoid damaging a computer with a manual voltage selection switch, set the switch for the voltage that most closely matches the AC power available in  
your location.  
For Japan, the voltage selection switch must be set to the 115-V position even though the AC power available in Japan is 100 V. Also, ensure that your  
monitor and attached devices are electrically rated to operate with the AC power available in your location.  
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Do not plug the equipment power cables into an electrical outlet if the power cable is damaged.  
To prevent electric shock, plug the equipment power cables into properly grounded electrical outlets. If the equipment is provided with a 3-prong power  
cable, do not use adapter plugs that bypass the grounding feature, or remove the grounding feature from the plug or adapter.  
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Norway and Sweden: If this product is provided with a 3-prong power cable, connect the power cable to a grounded electrical outlet only.  
If you use an extension power cable, ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the  
ampere rating of the extension cable.  
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If you must use an extension cable or power strip, ensure the extension cable or power strip is connected to a wall power outlet and not to another  
extension cable or power strip. The extension cable or power strip must be designed for grounded plugs and plugged into a grounded wall outlet.  
If you are using a multiple-outlet power strip, use caution when plugging the power cable into the power strip. Some power strips may allow you to  
insert a plug incorrectly. Incorrect insertion of the power plug could result in permanent damage to your equipment, as well as risk of electric shock  
and/or fire. Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip.  
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Be sure to grasp the plug, not the cable, when disconnecting equipment from an electric socket.  
If your equipment uses an AC adapter:  
Use only the Dell provided AC adapter approved for use with this device. Use of another AC adapter may cause a fire or explosion.  
Refer to your system rating label for information on the proper adapter model approved for use with your device.  
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Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you use it to run the computer or to charge the battery. Do not  
cover the AC adapter with papers or other items that will reduce cooling; also, do not use the AC adapter inside a carrying case.  
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The AC adapter may become hot during normal operation of your computer. Use care when handling the adapter during or immediately after operation.  
It is recommended that you lay the adapter on the floor or desk so that the green light is visible. This will alert you if the adapter should accidentally go  
off due to external effects. If for any reason the green light goes off, disconnect the AC power cord from the wall for a period of ten seconds, and then  
reconnect the power cord.  
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Japan Only: Use only the Dell-provided AC power cable with the AC adapter. Use of any other power cable may damage the device or AC adapter or  
may present risk of fire or electric shock.  
CAUTION: When preparing your AC adapter for travel, wrap both of the cords around the adapter in the same direction as shown in the following  
picture. Failure to wrap the cords in the correct direction can result in damage to the cords not covered by the adapter warranty. Never use an AC  
adapter that shows signs of damage or excessive wear.  
Connecting the AC Plug Adapter (Japan Only)  
CAUTION: When using the AC plug adapter, do not permit contact between the green ground wire and power leads because electrical shock, fire,  
or damage to your computer can occur.  
NOTE: Some devices available in Japan do not include the AC plug adapter.  
1. Connect the metal ground connector to the grounding source on the outlet:  
a. Loosen the grounding source.  
b. Slide the metal ground connector behind the grounding source, and then tighten the grounding source.  
2. Connect the AC power cable to the outlet.  
SAFETY: If Your Device Gets Wet  
CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, turn off  
the AC power at the circuit breaker, if possible, before attempting to remove the power cables from the electrical outlet. Use the utmost caution  
when removing wet cables from a live power source.  
1. Disconnect the AC adapter from the electrical outlet, and then, if possible, disconnect the AC adapter from the device.  
2. Turn off any attached external devices, then disconnect them from their power sources, and then from the device.  
3. For Portables : Remove the main battery from the battery bay, and if necessary, the second battery from the module bay.  
Wipe off the batteries and put them in a safer place to dry.  
4. Contact Dell support (see your User's Guide or Owner's Manual for the appropriate contact information).  
NOTE: See the Limited Warranties and Return Policy section of this document or separate paper warranty document that shipped with your monitor or  
computer for information on your warranty coverage.  
SAFETY: If You Drop or Damage Your Computer or Monitor  
CAUTION: Before you begin any of the procedures in this section, see the SAFETY: General Safety and Power Safety sections of this document.  
CAUTION: If any internal components can be seen through damaged portions, or if smoke or unusual odors are detected, disconnect the device  
from the electrical outlet and contact Dell support. See your User's Guide or Owner's Manual for the appropriate contact information.  
1. Save and close any open files, exit any open programs, and shut down the computer.  
2. Disconnect the computer or monitor AC adapter from the electrical outlet, and then, if possible, disconnect the AC adapter from the computer or monitor.  
3. Turn off any attached external devices, then disconnect them from their power sources, and then from the computer.  
4. If provided, remove and then reinstall the battery. If not battery powered, connect the device to the electrical outlet.  
5. Turn on the device.  
If the device does not start, or if and smoke or unusual odors are detected, or if you cannot identify the damaged components, contact Dell (see your User's  
Guide or Owner's Manual for the appropriate contact information).  
NOTE: See the Limited Warranties and Return Policy section of this document or separate paper warranty document that shipped with your monitor or  
computer for information on your warranty coverage.  
CAUTION: Monitor Safety Instructions  
Review the sections on General Safety Instructions and Power Safety in this document.  
Read and follow these instructions when connecting and using your computer monitor:  
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,  
electrical hazards, and/or mechanical hazards.  
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Always be sure that your monitor is electrically rated to operate with the AC power available in your location.  
NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage  
according to the ranges defined in the "Electrical Specifications" section in the User's Guide.  
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Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.  
Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.  
Do not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car trunk.  
Unplug the monitor when it is going to be left unused for an extended period of time.  
To avoid electric shock, do not attempt to remove any cover or touch the inside of the monitor. Only a qualified service technician should open the  
monitor case.  
Contacting Dell  
You can contact Dell through the Internet and by phone:  
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For support through the web, go to support.dell.com.  
For worldwide support through the web, use the Choose A Country/Region menu near the bottom of the page, or see the web addresses listed in the  
following table.  
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For support by e-mail, see the e-mail addresses listed in the following table.  
NOTE: Toll-free numbers are for use within the country for which they are listed.  
NOTE: In certain countries, support specific to Dellâ„¢ XPSâ„¢ computers is available at a separate telephone number listed for participating countries. If  
you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be  
routed appropriately.  
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For support by phone, use the phone numbers and codes provided in the following table. If you need assistance in determining which codes to use,  
contact a local or an international operator.  
NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.  
     
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
Country (City)  
International Access Code  
Country Code  
Service Type  
Web and E-mail Address  
City Code  
Online Support  
toll-free: 800-335-0031  
Anguilla  
E-mail Address  
Technical Support, Customer Service, Sales  
Online Support  
Antigua and Barbuda  
1-800-805-5924  
Technical Support, Customer Service, Sales  
Technical Support  
toll-free: 0800-105  
34 160 910  
Aomen  
Customer Service (Xiamen, China)  
Transaction Sales (Xiamen, China)  
Online Support  
Country Code: 853  
29 693 115  
E-mail for Desktops and Portables  
E-mail for Servers and EMC® Storage Products  
Customer Service  
toll-free: 0-800-444-0730  
Argentina (Buenos Aires)  
International Access Code: 00  
Country Code: 54  
Technical Support – Dell PowerAppâ„¢, Dell PowerEdgeâ„¢, Dell  
PowerConnectâ„¢, and Dell PowerVaultâ„¢  
toll-free: 0-800-222-0154  
City Code: 11  
Technical Support Services  
Sales  
toll-free: 0-800-444-0724  
0-810-444-3355  
Online Support  
Aruba  
toll-free: 800-1578  
Technical Support, Customer Service, Sales  
Online Support  
support.ap.dell.com  
Australia (Sydney)  
support.ap.dell.com/contactus  
Technical Support  
International Access Code:  
0011  
Technical Support for XPS computers only  
Home and Home Office  
toll-free: 1300 790 877  
toll-free: 1300-655-533  
toll-free: 1800-633-559  
toll-free: 1800-060-889  
toll-free: 1300-662-196  
support.euro.dell.com  
Country Code: 61  
Medium and Large Business  
Small Business, Education, Local Government  
Customer Service  
City Code: 2  
Online Support  
08 20 24 05 30 81  
Technical Support for XPS computers only  
Home/Small Business Sales  
Austria (Vienna)  
08 20 24 05 30 00  
International Access Code: 900  
Country Code: 43  
Home/Small Business Fax  
08 20 24 05 30 49  
Home/Small Business Customer Service  
Home/Small Business Support  
Preferred Accounts/Corporate Customer Service  
Preferred Accounts/Corporate Support  
Switchboard  
08 20 24 05 30 14  
08 20 24 05 30 17  
City Code: 1  
08 20 24 05 30 16  
08 20 24 05 30 17  
08 20 24 05 30 00  
Online Support  
Bahamas  
Barbados  
toll-free: 1-866-874-3038  
Technical Support, Customer Service, Sales  
Online Support  
1-800-534-3142  
support.euro.dell.com  
02 481 92 96  
Technical Support, Customer Service, Sales  
Online Support  
Technical Support for XPS computers only  
General Support  
Belgium (Brussels)  
International Access Code: 00  
Country Code: 32  
02 481 92 88  
General Support Fax  
Customer Service  
02 481 92 95  
02 713 15 65  
Corporate Sales  
02 481 91 00  
City Code: 2  
Fax  
02 481 92 99  
Switchboard  
02 481 91 00  
Online Support  
Bermuda  
Bolivia  
1-877-890-0751  
Technical Support, Customer Service, Sales  
Online Support  
toll-free: 800-10-0238  
Technical Support, Customer Service, Sales  
Online Support  
Brazil  
0800 970 3355  
International Access Code: 00  
Country Code: 55  
City Code: 51  
Customer Service and Tech Support  
Technical Support Fax  
51 2104 5470  
Customer Service Fax  
51 2104 5480  
Sales  
0800 970 3390  
British Virgin Islands  
Technical Support, Customer Service, Sales  
Technical Support (Penang, Malaysia)  
toll-free: 1-866-278-6820  
604 633 4966  
604 633 3101  
Brunei  
Customer Service (Penang, Malaysia)  
Transaction Sales (Penang, Malaysia)  
or toll-free: 801 1012  
Country Code: 673  
604 633 3101  
or toll-free: 801 1012  
support.ca.dell.com  
Online Order Status  
Online Support  
AutoTech (automated Hardware and Warranty Support)  
Customer Service  
toll-free: 1-800-247-9362  
Home/Home Office  
toll-free: 1-800-847-4096  
toll-free: 1-800-906-3355  
toll-free: 1-800-387-5757  
Small Business  
Medium/Large Business, Government, Education  
Hardware Warranty Phone Support  
XPS Computers Only  
Canada (North York, Ontario)  
toll-free: 1-866-398-8977  
toll-free: 1-800-847-4096  
toll-free: 1-800-387-5757  
International Access Code: 011 Computers for Home/Home Office  
Computers for Small/Medium/Large Business, Government  
Printers, Projectors, Televisions, Handheld, Digital Jukebox, and  
Wireless  
1-877-335-5767  
Sales  
Home and Home Office Sales  
Small Business  
toll-free: 1-800-999-3355  
toll-free: 1-800-387-5752  
toll-free: 1-800-387-5755  
1 866 440 3355  
Medium/Large Business, Government  
Spare Parts and Extended Service  
Online Support  
1-877-262-5415  
Cayman Islands  
Technical Support, Customer Service, Sales  
Chile (Santiago)  
Country Code: 56  
City Code: 2  
Online Support  
toll-free: 1230-020-3397  
Sales and Customer Support  
or 800-20-1385  
support.dell.com/cn  
support.dell.com/cn/email  
592 818 1350  
Online Support  
Technical Support E-mail  
Customer Service E-mail  
Technical Support Fax  
Technical Support – XPS computers only  
Technical Support – Dellâ„¢ Dimensionâ„¢ and Dell Inspironâ„¢  
toll-free: 800 858 0540  
toll-free: 800 858 2969  
Technical Support – Dell OptiPlexâ„¢, Dell Latitudeâ„¢, and Dell  
Precisionâ„¢  
toll-free: 800 858 0950  
Technical Support – Servers and Storage  
Technical Support – Projectors, PDAs, Switches, Routers, etc.  
Technical Support – Printers  
toll-free: 800 858 0960  
toll-free: 800 858 2920  
toll-free: 800 858 2311  
toll-free: 800 858 2060  
592 818 1308  
China (Xiamen)  
Country Code: 86  
City Code: 592  
Customer Service  
Customer Service Fax  
Home and Small Business  
toll-free: 800 858 2222  
toll-free: 800 858 2557  
toll-free: 800 858 2055  
Preferred Accounts Division  
Large Corporate Accounts GCP  
Large Corporate Accounts Key Accounts  
Large Corporate Accounts North  
toll-free: 800 858 2628  
toll-free: 800 858 2999  
toll-free: 800 858 2955  
toll-free: 800 858 2020  
toll-free: 800 858 2669  
toll-free: 800 858 2572  
toll-free: 800 858 2355  
toll-free: 800 858 2811  
toll-free: 800 858 2621  
Large Corporate Accounts North Government and Education  
Large Corporate Accounts East  
Large Corporate Accounts East Government and Education  
Large Corporate Accounts Queue Team  
Large Corporate Accounts South  
Large Corporate Accounts West  
Large Corporate Accounts Spare Parts  
Online Support  
Colombia  
01-800-915-4755  
Technical Support, Customer Service, Sales  
Online Support  
Costa Rica  
0800-012-0231  
Technical Support, Customer Service, Sales  
Online Support  
support.euro.dell.com  
22537 2727  
22537 2707  
22537 2714  
22537 2728  
22537 2711  
support.euro.dell.com  
7010 0074  
Czech Republic (Prague)  
International Access Code: 00  
Country Code: 420  
Technical Support  
Customer Service  
Fax  
Technical Fax  
Switchboard  
Online Support  
Technical Support for XPS computers only  
Technical Support  
7023 0182  
Denmark (Copenhagen)  
International Access Code: 00  
Country Code: 45  
Customer Service – Relational  
Home/Small Business Customer Service  
Switchboard – Relational  
Switchboard Fax – Relational  
Switchboard – Home/Small Business  
Switchboard Fax – Home/Small Business  
7023 0184  
3287 5505  
3287 1200  
3287 1201  
3287 5000  
3287 5001  
Online Support  
Dominica  
toll-free: 1-866-278-6821  
Technical Support, Customer Service, Sales  
Online Support  
Dominican Republic  
1-800-156-1588  
Technical Support, Customer Service, Sales  
Online Support  
toll-free: 999-119-877-655-3355  
toll-free: 1800-999-119-877-655-3355  
Ecuador  
Technical Support, Customer Service, Sales (calling from Quito)  
Technical Support, Customer Service, Sales (calling from Guayaquil)  
Online Support  
El Salvador  
800-6132  
Technical Support, Customer Service, Sales  
Online Support  
support.euro.dell.com  
0207 533 555  
Finland (Helsinki)  
International Access Code: 990  
Country Code: 358  
City Code: 9  
Technical Support  
Customer Service  
0207 533 538  
Switchboard  
0207 533 533  
Fax  
0207 533 530  
Sales under 500 employees  
Sales over 500 employees  
Online Support  
0207 533 540  
0207 533 533  
support.euro.dell.com  
0825 387 129  
Technical Support for XPS computers only  
Home and Small Business  
Technical Support  
0825 387 270  
Customer Service  
0825 823 833  
0825 004 700  
04 99 75 40 00  
0825 004 700  
0825 004 701  
04 99 75 40 01  
Switchboard  
France (Paris) (Montpellier)  
International Access Code: 00  
Country Code: 33  
Switchboard (calls from outside of France)  
Sales  
Fax  
Fax (calls from outside of France)  
Corporate  
City Codes: (1) (4)  
Technical Support  
Customer Service  
Switchboard  
0825 004 719  
0825 338 339  
01 55 94 71 00  
Sales  
01 55 94 71 00  
Fax  
01 55 94 71 01  
support.euro.dell.com  
Online Support  
069 9792 7222  
Technical Support for XPS computers only  
Technical Support  
Germany (Frankfurt)  
International Access Code: 00  
Country Code: 49  
069 9792-7200  
Home/Small Business Customer Service  
Global Segment Customer Service  
Preferred Accounts Customer Service  
Large Accounts Customer Service  
Public Accounts Customer Service  
Switchboard  
0180-5-224400  
069 9792-7320  
069 9792-7320  
City Code: 69  
069 9792-7320  
069 9792-7320  
069 9792-7000  
Online Support  
support.euro.dell.com  
00800-44 14 95 18  
00800-44 14 00 83  
2108129810  
Technical Support  
Greece  
Gold Service Technical Support  
Switchboard  
International Access Code: 00  
Country Code: 30  
Gold Service Switchboard  
Sales  
2108129811  
2108129800  
Fax  
2108129812  
Online Support  
Grenada  
toll-free: 1-866-540-3355  
Technical Support, Customer Service, Sales  
Online Support  
Guatemala  
Guyana  
1-800-999-0136  
Technical Support, Customer Service, Sales  
Online Support  
toll-free: 1-877-270-4609  
support.ap.dell.com  
Technical Support, Customer Service, Sales  
Online Support  
support.dell.com/cn/email  
00852-3416 6923  
00852-2969 3188  
00852-2969 3191  
00852-2969 3196  
00852-3416 0906  
00852-3416 0910  
00852-3416 0907  
00852-3416 0908  
00852-3416 0912  
00852-2969 3105  
support.ap.dell.com  
Technical Support – XPS computers only  
Technical Support – Dimension and Inspiron  
Technical Support – OptiPlex, Latitude, and Dell Precision  
Technical Support – Servers and Storage  
Technical Support – Projectors, PDAs, Switches, Routers, etc.  
Customer Service  
Hong Kong  
International Access Code: 001  
Country Code: 852  
Large Corporate Accounts  
Global Customer Programs  
Medium Business Division  
Home and Small Business Division  
Online Support  
Portable and Desktop Support  
Desktop Support E-mail  
Portable Support E-mail  
080-25068032 or 080-25068034  
or your city STD code + 60003355  
or toll-free: 1-800-425-8045  
Phone Numbers  
Server Support  
E-mail  
080-25068032 or 080-25068034  
or your city STD code + 60003355  
or toll-free: 1800 425 8045  
Phone Numbers  
Gold Support Only  
E-mail  
080-25068033  
or your city STD code + 60003355  
or toll-free: 1-800-425-9045  
India  
Phone Numbers  
XPS Support Only  
E-mail  
080-25068066  
or toll-free: 1-800-425-2066  
Phone Numbers  
Customer Service  
Home and Small Business  
Large Corporate Accounts  
toll-free: 1800-4254051  
toll-free: 1800-4252067  
Sales  
Large Corporate Accounts  
Home and Small Business  
1600 33 8044  
1600 33 8046  
support.euro.dell.com  
Online Support  
Technical Support  
XPS computers only  
Business computers  
Home computers  
At Home Support  
Sales  
1850 200 722  
1850 543 543  
1850 543 543  
1850 200 889  
Home  
1850 333 200  
1850 664 656  
Ireland (Cherrywood)  
International Access Code: 00  
Country Code: 353  
City Code: 1  
Small Business  
Medium Business  
Large Business  
1850 200 646  
1850 200 646  
Sales E-mail  
Customer Service  
Home and Small Business  
Business (greater than 200 employees)  
General  
01 204 4014  
1850 200 982  
Fax/Sales Fax  
01 204 0103  
01 204 4444  
Switchboard  
U.K. Customer Service (dial within U.K. only)  
Corporate Customer Service (dial within U.K. only)  
U.K. Sales (dial within U.K. only)  
Online Support  
0870 906 0010  
0870 907 4499  
0870 907 4000  
support.euro.dell.com  
Home and Small Business  
Technical Support  
Customer Service  
Fax  
02 577 826 90  
02 696 821 14  
02 696 821 13  
02 696 821 12  
Italy (Milan)  
International Access Code: 00  
Country Code: 39  
City Code: 02  
Switchboard  
Corporate  
Technical Support  
Customer Service  
Fax  
02 577 826 90  
02 577 825 55  
02 575 035 30  
Switchboard  
02 577 821  
Online Support  
Jamaica  
Technical Support, Customer Service, Sales (dial from within Jamaica  
only)  
1-800-440-9205  
Online Support  
support.jp.dell.com  
toll-free: 0120-937-786  
81-44-520-1235  
Technical Support – XPS computers only  
Technical Support outside of Japan – XPS computers only  
Technical Support – Dimension and Inspiron  
toll-free: 0120-198-226  
Technical Support outside of Japan – Dimension and Inspiron  
81-44-520-1435  
Technical Support – Dell Precision, OptiPlex, and Latitude  
toll-free: 0120-198-433  
Technical Support outside of Japan – Dell Precision, OptiPlex, and  
Latitude  
81-44-556-3894  
Technical Support – Dell PowerApp, Dell PowerEdge, Dell  
PowerConnect, and Dell PowerVault  
toll-free: 0120-198-498  
Technical Support outside of Japan – PowerApp, PowerEdge,  
PowerConnect, and PowerVault  
81-44-556-4162  
toll-free: 0120-981-690  
81-44-556-3468  
Japan (Kawasaki)  
International Access Code: 001  
Country Code: 81  
Technical Support – Projectors, PDAs, Printers, Routers  
Technical Support outside of Japan – Projectors, PDAs, Printers,  
Routers  
Faxbox Service  
044-556-3490  
044-556-3801  
044-556-4240  
044-556-1465  
044-556-3433  
City Code: 44  
24-Hour Automated Order Status Service  
Customer Service  
Business Sales Division – up to 400 employees  
Preferred Accounts Division Sales – over 400 employees  
Public Sales – government agencies, educational institutions, and  
medical institutions  
044-556-5963  
Global Segment Japan  
044-556-3469  
044-556-1657  
Individual User  
Individual User Online Sales  
Individual User Real Site Sales  
Switchboard  
044-556-2203  
044-556-4649  
044-556-4300  
Online Support  
support.ap.dell.com  
toll-free: 080-999-0283  
toll-free: 080-200-3800  
toll-free: 080-200-3801  
toll-free: 080-200-3600  
2194-6202  
Korea (Seoul)  
Technical Support for XPS computers only  
Technical Support, Customer Service  
Technical Support – Dimension, PDA, Electronics, and Accessories  
Sales  
International Access Code: 001  
Country Code: 82  
City Code: 2  
Fax  
Switchboard  
2194-6000  
Customer Technical Support (Austin, Texas, U.S.A.)  
Customer Service (Austin, Texas, U.S.A.)  
512 728-4093  
512 728-3619  
Fax (Technical Support and Customer Service) (Austin, Texas,  
U.S.A.)  
512 728-3883  
Latin America  
Sales (Austin, Texas, U.S.A.)  
512 728-4397  
512 728-4600  
Sales Fax (Austin, Texas, U.S.A.)  
or 512 728-3772  
support.euro.dell.com  
342 08 08 075  
Online Support  
Support  
Luxembourg  
Home/Small Business Sales  
+32 (0)2 713 15 96  
26 25 77 81  
International Access Code: 00  
Country Code: 352  
Corporate Sales  
Customer Service  
+32 (0)2 481 91 19  
26 25 77 82  
Fax  
Online Support  
support.ap.dell.com  
toll-free: 1 800 885 784  
toll-free: 1 800 880 193  
Technical Support – XPS computers only  
Technical Support – Dell Precision, OptiPlex, and Latitude  
Malaysia (Penang)  
International Access Code: 00  
Country Code: 60  
Technical Support – Dimension, Inspiron, and Electronics and  
Accessories  
toll-free: 1 800 881 306  
Technical Support – PowerApp, PowerEdge, PowerConnect, and  
PowerVault  
toll-free: 1800 881 386  
City Code: 4  
Customer Service  
Transaction Sales  
Corporate Sales  
toll-free: 1800 881 306 (option 6)  
toll-free: 1 800 888 202  
toll-free: 1 800 888 213  
Online Support  
Technical Support  
Sales  
001-866-563-4425  
50-81-8800  
Mexico  
or 001-800-888-3355  
001-877-384-8979  
International Access Code: 00  
Country Code: 52  
Customer Service  
or 001-877-269-3383  
50-81-8800  
Main  
or 001-800-888-3355  
or 001-866-851-1754  
toll-free: 1-866-278-6822  
001-800-882-1519  
support.euro.dell.com  
020 674 45 94  
Online Support  
Montserrat  
Technical Support, Customer Service, Sales  
Online Support  
Netherlands Antilles  
Technical Support, Customer Service, Sales  
Online Support  
Technical Support for XPS computers only  
Technical Support  
020 674 45 00  
Technical Support Fax  
020 674 47 66  
Netherlands (Amsterdam)  
International Access Code: 00  
Country Code: 31  
Home/Small Business Customer Service  
Relational Customer Service  
Home/Small Business Sales  
Relational Sales  
020 674 42 00  
020 674 4325  
020 674 55 00  
020 674 50 00  
City Code: 20  
Home/Small Business Sales Fax  
Relational Sales Fax  
020 674 47 75  
020 674 47 50  
Switchboard  
020 674 50 00  
Switchboard Fax  
020 674 47 50  
support.ap.dell.com  
New Zealand  
Online Support  
support.ap.dell.com/contactus  
toll-free: 0800 335 540  
0800 441 567  
International Access Code: 00  
Country Code: 64  
Technical Support for XPS computers only  
Technical Support, Customer Service, Sales  
Online Support  
Nicaragua  
001-800-220-1377  
support.euro.dell.com  
815 35 043  
Technical Support, Customer Service, Sales  
Online Support  
Technical Support for XPS computers only  
Technical Support  
Norway (Lysaker)  
671 16882  
International Access Code: 00  
Country Code: 47  
Relational Customer Service  
Home/Small Business Customer Service  
Switchboard  
671 17575  
23162298  
671 16800  
Fax Switchboard  
671 16865  
Online Support  
Panama  
Peru  
011-800-507-1264  
Technical Support, Customer Service, Sales  
Online Support  
0800-50-669  
Technical Support, Customer Service, Sales  
Online Support  
support.euro.dell.com  
57 95 700  
Poland (Warsaw)  
Customer Service Phone  
Customer Service  
Sales  
International Access Code: 011  
Country Code: 48  
57 95 999  
57 95 999  
Customer Service Fax  
Reception Desk Fax  
Switchboard  
57 95 806  
City Code: 22  
57 95 998  
57 95 999  
Online Support  
support.euro.dell.com  
707200149  
Portugal  
Technical Support  
Customer Service  
800 300 413  
International Access Code: 00  
Country Code: 351  
800 300 410 or 800 300 411 or 800 300 412 or  
21 422 07 10  
Sales  
Fax  
21 424 01 12  
Online Support  
Puerto Rico  
toll-free: 1-866-390-4695  
Technical Support  
or 1-866-851-1760  
Customer Service and Sales  
Online Support  
1-877-537-3355  
St. Kitts and Nevis  
St. Lucia  
toll-free: 1-866-540-3355  
Technical Support, Customer Service, Sales  
Online Support  
toll-free: 1-866-464-4352  
Technical Support, Customer Service, Sales  
Online Support  
St. Vincent and the  
Grenadines  
Technical Support, Customer Service, Sales  
toll-free: 1-866-464-4353  
NOTE: The phone numbers in this section should be called from  
within Singapore or Malaysia only.  
Online Support  
support.ap.dell.com  
Technical Support – XPS computers only  
toll-free: 1800 394 7464  
Singapore (Singapore)  
International Access Code: 005  
Country Code: 65  
Technical Support – Dimension, Inspiron, and Electronics and  
Accessories  
toll-free: 1 800 394 7430  
toll-free: 1 800 394 7488  
toll-free: 1 800 394 7478  
Technical Support – OptiPlex, Latitude, and Dell Precision  
Technical Support – PowerApp, PowerEdge, PowerConnect, and  
PowerVault  
Customer Service  
Transaction Sales  
Corporate Sales  
toll-free: 1 800 394 7430 (option 6)  
toll-free: 1 800 394 7412  
toll-free: 1 800 394 7419  
support.euro.dell.com  
Online Support  
02 5441 5727  
Slovakia (Prague)  
Technical Support  
Customer Service  
Fax  
International Access Code: 00  
Country Code: 421  
420 22537 2707  
02 5441 8328  
Tech Fax  
02 5441 8328  
Switchboard (Sales)  
02 5441 7585  
support.euro.dell.com  
Online Support  
South Africa (Johannesburg)  
International Access Code:  
09/091  
011 709 7713  
011 709 7710  
Gold Queue  
Technical Support  
Customer Service  
Sales  
011 709 7707  
Country Code: 27  
City Code: 11  
011 709 7700  
Fax  
011 706 0495  
Switchboard  
011 709 7700  
Southeast Asian and Pacific  
Countries  
Technical Support, Customer Service, and Sales (Penang, Malaysia)  
604 633 4810  
Online Support  
support.euro.dell.com  
Home and Small Business  
Technical Support  
Customer Service  
Sales  
902 100 130  
902 118 540  
902 118 541  
902 118 541  
902 118 539  
Spain (Madrid)  
International Access Code: 00  
Country Code: 34  
City Code: 91  
Switchboard  
Fax  
Corporate  
Technical Support  
Customer Service  
Switchboard  
902 100 130  
902 115 236  
91 722 92 00  
Fax  
91 722 95 83  
Online Support  
support.euro.dell.com  
77 134 03 40  
Technical Support for XPS computers only  
Technical Support  
Relational Customer Service  
Home/Small Business Customer Service  
Employee Purchase Program (EPP) Support  
Sweden (Upplands Vasby)  
International Access Code: 00  
Country Code: 46  
08 590 05 199  
08 590 05 642  
08 587 70 527  
020 140 14 44  
City Code: 8  
Technical Support Fax  
Sales  
08 590 05 594  
08 587 705 81  
support.euro.dell.com  
Online Support  
0848 338 857  
Technical Support for XPS computers only  
Switzerland (Geneva)  
International Access Code: 00  
Country Code: 41  
Technical Support – Home and Small Business  
0844 811 411  
Technical Support – Corporate  
0844 822 844  
Customer Service – Home and Small Business  
0848 802 202  
Customer Service – Corporate  
0848 821 721  
City Code: 22  
Main  
Fax  
0848 335 599  
022 799 01 90  
Sales  
022 799 01 01  
support.ap.dell.com  
Online Support  
support.dell.com/cn/email  
Technical Support – XPS computers only  
toll-free: 0080 186 3085  
Taiwan  
Technical Support – OptiPlex, Latitude, Inspiron, Dimension, and  
Electronics and Accessories  
toll-free: 0080 186 1011  
International Access Code: 002  
Country Code: 886  
Technical Support – Servers and Storage  
toll-free: 0080 160 1256  
toll-free: 0080 160 1250  
Customer Service  
(option 5)  
Transaction Sales  
toll-free: 0080 165 1228  
toll-free: 0080 165 1227  
support.ap.dell.com  
Corporate Sales  
Online Support  
Technical Support (OptiPlex, Latitude, and Dell Precision)  
toll-free: 1800 0060 07  
Thailand  
Technical Support (PowerApp, PowerEdge, PowerConnect, and  
PowerVault)  
toll-free: 1800 0600 09  
International Access Code: 001  
Country Code: 66  
toll-free: 1800 006 007  
Customer Service  
(option 7)  
Corporate Sales  
Transaction Sales  
toll-free: 1800 006 009  
toll-free: 1800 006 006  
Online Support  
Trinidad/Tobago  
toll-free: 1-888-799-5908  
Technical Support, Customer Service, Sales  
Online Support  
Turks and Caicos Islands  
toll-free: 1-877-441-4735  
support.euro.dell.com  
Technical Support, Customer Service, Sales  
Online Support  
Customer Service Online support.euro.dell.com/uk/en/ECare/form/home.asp  
Sales  
Home and Small Business Sales  
Corporate/Public Sector Sales  
Customer Service  
0870 907 4000  
01344 860 456  
Home and Small Business  
Corporate  
0870 906 0010  
01344 373 185  
0870 906 0010  
01344 373 186  
01344 373 193  
01344 373 199  
01344 373 194  
U.K. (Bracknell)  
International Access Code: 00  
Country Code: 44  
Preferred Accounts (500–5000 employees)  
Global Accounts  
Central Government  
City Code: 1344  
Local Government & Education  
Health  
Technical Support  
XPS Computers Only  
0870 366 4180  
0870 908 0500  
0870 353 0800  
Corporate/Preferred Accounts/PCA (1000+ employees)  
Other Dell Products  
General  
Home and Small Business Fax  
0870 907 4006  
Online Support  
Uruguay  
Technical Support, Customer Service, Sales  
toll-free: 000-413-598-2521  
toll-free: 1-877-DELLTTY  
Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired  
(1-877-335-5889)  
toll-free: 1-800-727-8320  
support.dell.com  
Fax  
Technical Support  
XPS  
toll-free: 1-800-232-8544  
toll-free: 1-800-624-9896  
toll-free: 1-800-247-9362  
toll-free: 1-800-456-3355  
toll-free: 1-877-671-3355  
toll-free: 1-800-981-3355  
toll-free: 1-800-727-1100  
toll-free: 1-800-274-1550  
toll-free: 1-888-977-3355  
toll-free: 1-800-274-7799  
toll-free: 1-877-459-7298  
toll-free: 1-800-624-9897  
toll-free: 1-800-433-9014  
toll-free: 1-800-456-3355  
toll-free: 1-877-671-3355  
toll-free: 1-800-981-3355  
toll-free: 1-800-727-1100  
toll-free: 1-800-274-1550  
toll-free: 1-888-977-3355  
toll-free: 1-800-274-7799  
toll-free: 1-800-695-8133  
toll-free: 1-877-577-3355  
toll-free: 1-800-283-2210  
1-800-289-3355 or 1-800-879-3355  
toll-free: 1-888-798-7561  
toll-free: 1-800-671-3355  
Home and Home Office  
Portable and Desktop AutoTech  
Small Business  
Medium and Large Business  
State and Local Government  
Federal Government  
Healthcare  
K-12 Education  
Higher Education  
U.S.A. (Austin, Texas)  
International Access Code: 011  
Country Code: 1  
Printers, Projectors, PDAs, and MP3 Players  
Customer Service  
Automated Order Status  
Small Business  
Medium and Large Business  
State and Local Government  
Federal Government  
Healthcare  
K-12 Education  
Higher Education  
Employee Purchase Program (EPP)  
Financial Services  
Leases and Loans  
Dell Preferred Accounts (DPA)  
Sales  
Dell Outlet Store  
Software and Peripherals Sales  
Online Support  
U.S. Virgin Islands  
Venezuela  
toll-free: 1-877-702-4360  
Technical Support, Customer Service, Sales  
Online Support  
0800-100-4752  
Technical Support, Customer Service, Sales  
Regulatory Notices  
FCC Notice (U.S. Only)  
FCC Class B  
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction  
manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital  
device pursuant to Part 15 of the FCC Rules.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  
1. This device may not cause harmful interference.  
2. This device must accept any interference received, including interference that may cause undesired operation.  
   
NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this  
equipment.  
These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be  
determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:  
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Reorient the receiving antenna.  
Relocate the system with respect to the receiver.  
Move the system away from the receiver.  
Plug the system into a different outlet so that the system and the receiver are on different branch circuits.  
If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions. duct name. EXAMPLE: Dellâ„¢  
Latitudeâ„¢ D410  
The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:  
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Product name: E157FPT  
Model number: E157FPTe  
Company name:  
Dell Inc.  
Worldwide Regulatory Compliance & Environmental Affairs  
One Dell Way  
Round Rock, TX 78682 USA  
512-338-4400  
NOTE: For Further regulatory information, see your Product Information Guide.  
Recycling Information  
Dell recommends that customers dispose of their used computer hardware, monitors, printers, and other peripherals in an environmentally sound manner.  
Potential methods include reuse of parts or whole products and recycling of products, components, and/or materials.  
For specific information on Dell's worldwide recycling programs, see www.dell.com/recyclingworldwide.  
Your Monitor Setup Guide  
To view PDF files (files with an extension of .pdf), click the document title. To save PDF files to your hard drive, right-click the document title, then choose Save  
Target As in Microsoft Internet Explorer, or Save Link As in Netscape Navigator, and then specify a location on your hard drive to which you want to save the  
files.  
Setup Guide (.pdf)  
NOTE: To view a PDF file, launch Acrobat Reader. Then click File Open and select the PDF file.  
   
Setting Up Your Monitor  
Dellâ„¢ E157FPT Touch Screen Monitor Contents  
Connecting Your Monitor  
1. Turn off your computer and unplug its power cable.  
2. If you have NOT purchased the optional Magnetic Stripe Reader (MSR) kit, skip to step 3.  
If you have purchased the optional MSR kit, remove the MSR and its accessories from the shipping carton.  
¡
¡
Place the MSR on the rear left side of the monitor.  
The MSR's large tab should extend towards the center of the monitor. Align the two holes in the MSR tab with the two corresponding holes  
in the back surface of the monitor, then fasten the MSR to the monitor using the two screws provided in the MSR Kit.  
¡
¡
Connect the USB cable from the MSR Kit to the USB connector on the lower end of the MSR tab.  
Run the USB cable through the cable holder on the back of the monitor. Connect the other end of the USB cable to a USB connector on the  
back of your computer.  
3. Place the monitor face down, then remove the cable cover below the stand.  
4. Connect the video cable to the corresponding video connector on the back of your computer. (The graphic is for illustration only. System appearance  
may vary).  
5. Connect either the USB touch screen cable or the serial touch screen cable to the back of your computer and then to back of the display.  
6. Connect the power cable for your display to the power connector on the back of the display.  
   
7. Replace the cable cover.  
8. Plug the power cables of your computer and your display into a nearby outlet. Your monitor is equipped with an automatic power supply for a voltage  
range from 100 to 240 Volt at a frequency of 50/60 Hz. Be sure that your local power is within the supported range. If you are unsure, ask your  
electricity supplier.  
9. Turn on power to the monitor and your computer.  
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.  
Using the OSD  
Use the control buttons on the right side of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the  
controls, an on-screen display (OSD) shows their numeric values.  
The following table describes the OSD menu buttons and their functions.  
The 'MENU' button is used to open the on-screen display (OSD), exit from menus and sub-menus, and to exit the OSD.  
1
MENU  
If pressed before the OSD appears, this button directly accesses the Contrast control function.  
2
If pressed while the OSD menu is showing, this button either increases the value of the OSD item being adjusted, or it moves the OSD  
item selection cursor clockwise around the OSD menu.  
Adjust Up /  
Contrast  
If pressed before the OSD appears, this button directly accesses the Volume adjustment function.  
If pressed while the OSD menu is showing, this button either decreases the value of the OSD item being adjusted, or it moves the OSD  
item selection cursor counter-clockwise around the OSD menu.  
3
Adjust Down /  
Volume  
If pressed before the OSD appears, this button activates automatic setup and adjustment. The following dialog will appear on screen  
as the monitor self-adjusts to the current input:  
4
Select / Auto  
Adjust  
The Auto Adjustment button allows the monitor to self-adjust to the incoming video signal. After using 'Auto Adjustment', you can  
further tune your monitor by using the 'Pixel Clock' and 'Phase' controls in the OSD.  
If pressed while the OSD menu is showing, this button selects an OSD item for adjustment.  
The power status LED is located on the connector panel, near the power cord connector. A green LED indicates the monitor is on and  
fully functional. An amber LED indicates the monitor is in DPMS power save mode.  
5
The Power button turns the monitor on and off.  
Power Button  
On-Screen Menu/Display (OSD)  
Direct Access Functions  
     
Function  
Adjustment Method  
While the OSD menu is not showing, use this button to activate automatic setup and adjustment. The following dialog will appear on screen  
as the monitor self-adjusts to the current input:  
Auto  
Adjustment  
The Auto Adjustment button allows the monitor to self-adjust to the incoming video signal. After using 'Auto Adjustment', you can further  
tune your monitor by using the 'Pixel Clock' and 'Phase' controls in the OSD.  
NOTE: Auto Adjust will not occur if you press the button while there are no active video input signals, or attached cables.  
With the menu off, press the  
'Volume adjustment function.  
button to display the  
Volume  
The "Volume" function adjusts the sound level from the internal speakers.  
"+" increase 'volume'  
" - "decrease 'volume'  
With the menu off, press the  
button to display the Contrast adjustment function.  
Contrast  
The 'Contrast' function adjusts the degree of difference between darkness and lightness on the display screen.  
"+" increase the 'contrast'  
"-" decrease the 'contrast'  
Accessing the Menu System  
1. With the menu off, press the 'MENU' button to open the OSD system and display the main features menu.  
The OSD menu will open with the Contrast function selected.  
2. Press the - and + buttons to move the OSD highlight cursor to other function icons. As you move from one icon to another, the function name appears,  
to reflect the function or group of functions (sub-menus) represented by that icon. See the table below for a complete list of all the functions available  
for the monitor.  
3. Press the 'Select' button once to activate the highlighted function.  
4. Use the - and + buttons, according to the slide bar or numbers on the menu, to make your changes.  
5. Press the 'Select' button to return to the main menu and select another function. Or press the 'Menu' button to exit from the OSD.  
Icon  
Menu Name  
Description  
The CONTRAST function varies the intensity difference between dark and light areas on the screen.  
Pressing "+" will increase the contrast.  
Pressing "-" will decrease the contrast.  
Minimum is 0. Maximum is 100.  
CONTRAST  
The BRIGHTNESS function varies the luminance of the entire screen.  
Pressing "+" will increase the brightness.  
Pressing "-" will decrease the brightness.  
Minimum is 0. Maximum is 100.  
BRIGHTNESS  
The V-POSITION function moves the picture up or down in relation to the monitor bezel.  
Pressing "+" will move the picture up.  
Pressing "-" will move the picture down.  
Minimum is 0. Maximum is 100.  
V-POSITION  
The H-POSITION function moves the picture left or right in relation to the monitor bezel.  
Pressing "+" will move the picture right.  
Pressing "-" will move the picture left.  
Minimum is 0. Maximum is 100.  
H-POSITION  
The RECALL DEFAULTS function is used to return all monitor settings to their factory stored values. All settings previously  
saved by the user will be replaced by their factory values.  
Pressing "Select" will recall all defaults.  
Pressing "+", "-", or "Menu" will exit without recalling the factory values.  
RECALL  
DEFAULTS  
The COLOR TEMP function allows selection between several white color temperatures. Choices are 9300K, 6500K,  
5500K, 7500K, and USER. Higher numbers will yield a blue tint, and lower numbers will yield a red tint. Selection is a  
matter of personal preference.  
With the selection cursor highlighting the COLOR TEMP icon, press "Select" to enter the function.  
Pressing "+" or "-" will now move the selection cursor between the choices. The screen tint will change, as the cursor is  
moved. Select the desired choice by pressing "Select".  
Choosing the User choice will open a sub-menu (described below) which allows individual control of the three primary  
colors. This choice is recommended only for advanced users.  
COLOR TEMP  
The COLOR TEMP USER function is one of the available COLOR TEMP choices (see above). It allows individual intensity  
adjustment of the three primary colors (red, blue, green).  
This choice is recommended only for advanced users.  
COLOR TEMP  
USER  
When the USER choice is chosen in the COLOR TEMP function (see above) the COLOR TEMP USER function appears,  
showing red, blue, and green adjustment bars.  
Pressing "+" or "-" will move the selection cursor between the red, blue, green, and exit choices. With the selection  
cursor highlighting the desired R, B, or G icon, press "Select" to enable adjustment of that color. The selected color bar  
will turn black. Pressing "+" or "-" will increase or decrease that color's intensity, lengthen or shorten its color bar, and  
change the whole screen's tint. Press "Select" to save the color's adjustment. Press "+" or "-" to move the selection  
cursor to another color. When satisfied with all color adjustments, move the selection cursor over the Exit icon and press  
"Select".  
For each color bar, minimum is 0 and maximum is 100.  
The VOLUME function varies the audio's loudness from the monitor's internal speakers.  
Pressing "+" will increase the volume.  
Pressing "-" will decrease the volume.  
Minimum is 0. Maximum is 100.  
VOLUME  
The SHARPNESS function varies the focus of the screen's video. This adjustment should be done while viewing an entire  
screen of text characters.  
The normal setting is 0. A setting of 0 is recommended, unless the user is absolutely sure that another setting improves  
focus quality.  
Minimum (and normal) is 0. Maximum is 100.  
SHARPNESS  
The PHASE function allows for manual fine adjustment of screen interference.  
This function is recommended only for advanced users. It is normally adjusted automatically by the AUTO ADJUST  
function. If a manual setting for improved performance cannot be determined using this function, use the AUTO ADJUST  
function (described below) to set PHASE automatically.  
Minimum is 0. Maximum is 100.  
PHASE  
The CLOCK function allows for manual fine adjustment of the monitor's dot clock.  
This function is recommended only for advanced users. It is normally adjusted automatically by the AUTO ADJUST  
function. If a manual setting for improved performance cannot be determined using this function, use the AUTO ADJUST  
function (described below) to set CLOCK automatically.  
Minimum is 0. Maximum is 100.  
CLOCK  
The OSD H-POSITION function moves the OSD Menu window left or right in relation to the monitor bezel.  
Pressing "+" will move the OSD Menu right.  
Pressing "-" will move the OSD Menu left.  
Minimum is 0. Maximum is 100.  
OSD H-  
POSITION  
The OSD V-POSITION function moves the OSD Menu window up or down in relation to the monitor bezel.  
Pressing "+" will move the OSD Menu up.  
Pressing "-" will move the OSD Menu down.  
Minimum is 0. Maximum is 100.  
OSD V-  
POSITION  
The OSD TIME function varies the length of time the OSD Menu window remains visible, after the last time a button was  
pressed.  
Pressing "+" will increase the OSD Menu time.  
Pressing "-" will decrease the OSD Menu time.  
Minimum is 45 sec. Maximum is 255 sec.  
OSD TIME  
The AUTO ADJUST function allows your monitor to automatically optimize its display settings, for use with your  
computer's video output. In most cases, use of the AUTO ADJUST function will result in the best possible image quality  
for your configuration.  
AUTO ADJUST  
Pressing "Select" will execute the function.  
Auto Adjustment will take only a few seconds. The OSD Menu will automatically disappear after adjustment is complete.  
The OSD LANGUAGE function sets the OSD Menu to one of five choices – English, French, German, Spanish, or Japanese.  
With the selection cursor highlighting the OSD LANGUAGE icon, press "Select" to enter the function.  
Pressing "+" or "-" will now move the selection cursor between the choices. Select the desired choice by pressing  
"Select".  
OSD  
LANGUAGE  
The TIMING INFO function simply displays information about the video signal which your computer is sending to the  
monitor. Screen resolution, horizontal scan rate (FH), and vertical refresh rate (FV) are displayed.  
It is recommended that your computer video output be set to a resolution of 1024 x 768, with a vertical refresh rate (FV)  
of 60Hz. See "Setting the Optimal Resolution" section below.  
TIMING INFO  
Special OSD Functions  
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OSD LOCK and UNLOCK  
Operation of the OSD Menu may be disabled, thereby preventing unauthorized personnel from modifying any OSD adjustments. To "Lock" (disable) the OSD:  
1. Press "Menu" and "+" buttons at the same time. A small window will appear, showing the present state of OSD operation.  
2. Continue holding "Menu" and "+" buttons until the state of OSD operation changes. Immediately release both buttons.  
3. While the OSD operation is in the "Lock" state, all OSD buttons are disabled.  
4. To "Unlock" (enable) OSD operation, perform the above steps again, releasing both buttons when the window shows "OSD UNLOCK".  
POWER LOCK and UNLOCK  
Operation of the Power Button may be disabled, thereby preventing unauthorized personnel from switching the monitor power off. To "Lock" (disable) the  
Power Button:  
1. Press "Menu" and "-" buttons at the same time. A small window will appear, showing the present state of Power Button operation.  
2. Continue holding "Menu" and "-" buttons until the state of the Power Button operation changes. Immediately release both buttons.  
3. While the Power Button operation is in the "Lock" state, the Power Button is disabled.  
4. To "Unlock" (enable) the Power Button operation, perform the above steps again, releasing both buttons when the window shows "POWER UNLOCK".  
   
Automatic Save  
With the OSD open, if you make an adjustment and then either proceed to another menu or exit the OSD, the monitor automatically saves any adjustments  
you have made. If you make an adjustment and then wait for the OSD to disappear the adjustment will also be saved.  
OSD Warning Messages  
A warning message may appear on the screen indicating that the monitor is out of sync.  
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to  
use. See Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1024 X 768 @ 60Hz.  
NOTE: A Test-pattern window will appear on-screen if the monitor cannot sense a video signal.  
Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer.  
SeeSolving Problems for more information.  
Setting the Optimal Resolution  
For optimal display performance while using the Microsoft® Windows® operating systems, set the display resolution to 1024 x 768 pixels by performing the  
following steps:  
1. Click Start, point to Settings, and click Control Panel.  
2. Double-click the Display icon in the Control Panel window, and then click the Settings tab.  
3. In the Desktop area, move the slidebar to 1024 by 768 pixels, then click OK.  
Recommended frequency for best performance is 60Hz.  
       
Solving Problems  
Dellâ„¢ E157FPT Touch Screen Monitor Contents  
General Problems  
Problem  
Suggestion  
The monitor does not respond after  
you turn on the system.  
Check that the monitor's Power Switch is on.  
Characters on the screen are dim.  
Refer to CONTRAST to adjust the brightness. During operation, the monitor screen may automatically turn off as a  
result of the Power Saving feature. Press any key to see if the screen reappears.  
The screen is blank.  
OSD or power buttons don't work  
"Out of Range" display  
Check to see if they are locked. See OSD LOCK and UNLOCK.  
Check to see if the resolution or vertical frequency of your computer is higher than that of the LCD display.  
Resolution should be set to 1024 x 768. Vertical refresh frequency should be set to 60 Hz.  
Touch screen Problems  
Problem  
Suggestion  
Touch doesn't work  
Make sure cable is securely attached at both ends.  
Video alignment doesn't  
recognize video resolution.  
If you are running an expanded desktop multiple monitor resolution that is not multiples of standard monitor resolutions, you  
may experience difficulties in calibrating all of your monitors properly. Contact Dell support for help with modifying this file.  
Targets do not appear on  
screen during calibration.  
You can define the target locations for every monitor in a configuration file called, EloTarget.conf. Contact Dell Application for  
help with modifying this file.  
     
Dellâ„¢ E157FPT Touch Screen Monitor User's Guide  
NOTE: A NOTE indicates important information that helps you make better use of your computer.  
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.  
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.  
Information in this document is subject to change without notice.  
© 2006 Dell Inc. All rights reserved.  
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.  
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of Dell  
Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.  
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any  
proprietary interest in trademarks and trade names other than its own.  
December 2006  
Rev. A01  
Model E157FPTe  
Power Management Modes  
This display is ENERGY STAR-compliant.  
Pin Assignments - 15-pin D-sub connector  
Plug and Play Capability  
Performing a Silent Install  
Disabling Touch Functionality  
FCC Notice (U.S. Only)  
Performing a Silent Install  
Disabling Touch Functionality  
Notes, Notices, and Cautions  
NOTE: A NOTE indicates important information that helps you make better use of your computer.  
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.  
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.  
Information in this document is subject to change without notice.  
© 2006 Dell Inc. All rights reserved.  
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.  
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of Dell  
Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.  
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any  
proprietary interest in trademarks and trade names other than its own.  
December 2006  
Rev. A01  
Using the Touch Screen Software  
Dellâ„¢ E157FPT Touch Screen Monitor Contents  
About Your Touch Screen Software  
Dell provides touch screen software that allows your touchmonitor to work with your computer. Drivers are located on the CD included with your monitor. The  
Dell Xpu driver supports the E157FPT Touch screen Monitor. While the touch screen software supports both Windows XP and Windows 2000, this manual uses  
the terminology and descriptions for Windows XP in cases where Windows XP and Windows 2000 differ.  
The Dell Touch Screen Software package contains:  
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Native 32-bit drivers, for both serial and USB touch screen controllers, designed for Microsoft Windows XP and Windows 2000.  
Touch screen software to set your preferences for the touchmonitor. For example, you can define the following preferences:  
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Whether the touch action occurs when you touch the screen or when you lift your finger (or pen) off the screen.  
Whether you hear a sound when you touch the screen.  
How fast you need to touch to produce a double-click.  
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A Video Alignment (calibration) utility, that lets you calibrate the touch screen directly without opening the Touch screen software control panel.  
A Touch screen Software Uninstall utility that automatically deletes all Touch screen software components from your computer and removes all Touch  
screen software entries from the system files.  
Installing Touch Screen Software  
You can install the Dell Touch Screen drivers in the following ways based on the number and type of controllers you are installing:  
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Single Monitor with USB or Serial Controller  
Multiple Monitors with Serial Controllers  
Multiple Monitors with USB Controllers  
Refer to the appropriate section below.  
Single monitor, USB or Serial controller  
1. On the Dell CD, browse to the DellTouchDriver directory, then double-click the DellXpu.exe file.  
Dell Setup launches.  
2. Click Yes.  
3. Click Unzip to extract driver files.  
4. Specify the language for the Xpu driver package.  
NOTE: The selected language is used for all Dell components in future on the system. To change the user language you must install the package again  
on the system. Default selection from the dropdown uses the current users input language from the Windows subsystem.  
5. For USB controllers, select Install USB Touch Screen Drivers, then click Next.  
6. For Serial controllers, select Install Serial Touch Screen Drivers, then click Next.  
NOTE: If your serial cable is connected, select Auto-detect Dell devices . If you plan to connect the serial cable later, click Next.  
     
7. Click Next.  
8. Review and accept the License Agreement.  
The driver files are installed. Following installation, the Setup Complete screen appears.  
9. To calibrate the monitor, select Calibrate Dell Touch Screen monitors, click Finish.  
You may choose to run the calibrate program at a later time from the Dell Touch Screen Properties.  
Multiple Monitors with Serial controllers  
Follow the general procedure for Single monitor, serial controller installation above, auto detecting or selecting all the serial ports that you will use. When the  
Setup Complete screen appears, you may choose to run calibration (the Dell Video Alignment program, EloVA) immediately or wait until later. If you choose not  
to run this program now, you can run it from the Dell Control Panel application. When EloVA runs for the first time, it will attempt to calibrate all controllers  
and/or serial ports that were installed. Press the Esc key on the keyboard to terminate or skip calibration for any monitor, or allow the program to time out (as  
indicated by the progress bar reaching maximum).  
Multiple Monitors with USB controllers  
1. Follow the procedure for Single monitor, USB controller installation above.  
2. The driver files will install. When the Setup Complete screen appears, you may choose to run calibration (the Video Alignment program, EloVA)  
immediately or wait until later. If you choose not to run this program now, you can run it from the Dell Properties Control Panel. When EloVA runs for the  
first time, it will attempt to calibrate all controllers and/or serial ports that were installed. Press the Esc key on the keyboard to terminate or skip  
calibration for any monitor, or allow the program to time out (as indicated by the progress bar reaching maximum). The program will continue until all  
controllers and/or ports have been calibrated.  
Multiple Monitors with Serial or USB controllers  
1. On the Dell CD, browse to the DellTouchDriver directory, then double-click the DellXpu.exe file.  
Dell Setup launches.  
2. Click Yes.  
Click Unzip to extract driver files.  
3. Specify the language for Xpu driver package.  
4. Select both the Install Serial Touch Screen Drivers and Install USB Touch Screen Drivers boxes.  
5. Review and accept the License Agreement.  
The program will appear to proceed as a single/multiple serial controller installation but USB files will also install. The driver files will install. When the  
Setup Complete screen appears, you may choose to run calibration (the Video Alignment program, EloVA) immediately or wait until later. If you choose  
not to run this program now, you can run it from the Dell Control Panel application. When EloVA runs for the first time, it will attempt to calibrate all  
controllers and/or serial ports that were installed. Press the Esc key on the keyboard to terminate or skip calibration for any monitor, or allow the  
program to time out (as indicated by the progress bar reaching maximum). The program will continue until all controllers and/or ports have been  
calibrated.  
Performing a Silent Install  
If you have to perform several installations, you may want to take advantage of the Touch Screen software silent install facility. You can run a silent install  
from diskettes, a CD, hard drive, or network drive. To begin, you must create a silent install script that contains the recorded install instructions.  
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To Silent install for USB controllers use:  
EloSetup /iu /s  
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To Silent install for a Serial controller on COM1 use  
EloSetup /is /P:1 /s  
To view all the options available for this installation method, run EloSetup as EloSetup /h.  
Adding Controllers  
You can add additional controllers after installation from the Windows Add or Remove Programs dialog.  
Adding Serial Controllers  
1. Click Start" Control Panel "Add or Remove Programs.  
2. Locate the Dell entry, then click Change.  
The Dell Touchscreen Setup dialog appears.  
3. Select Install Serial Touchscreen Drivers, click Next.  
Adding USB Controllers  
If there are Dell USB devices already installed, plug the USB cable from the touchmonitor into the computer and run EloVA to calibrate the touchmonitors.  
If there are no Dell USB devices attached to the system, click on the Change option from the Add or Remove programs in the Control Panel, Dell entry.  
Uninstalling Touch Screen Software  
The Uninstall program removes all touch screen software components from your computer. These components include touch screen software files, directories,  
program folders, and folder items. The Uninstall program also removes all touch screen software entries from the system registry files.  
1. Make sure the touch screen software and Windows control panels are closed.  
2. Click Start " Control Panel "Add or Remove Programs.  
   
3. Locate the Dell entry, then click Remove.  
4. Click Yes to confirm removal.  
You may see the following message when the Uninstall is complete: Some elements could not be removed. You should manually remove items related  
to the application. This is normal, as several files remain in use until you restart the computer.  
5. Click Details to see the remaining files.  
NOTE: If you have a serial controller, you must restart your computer once the Uninstall is complete. The touch screen driver remains in use until you  
restart the computer. USB controllers do not require a restart, as the driver is uninstalled when you disconnect the last touch screen.  
Disabling Touch Functionality  
Touch functionality may be quickly and easily disabled using the Tool Tray icon. If the Dell icon is not in the Tool Tray (lower right corner of the display), see the  
section on enabling the Tool Tray icon below.  
1. Click the Dell icon in the Tool Tray (lower right corner of the display) .  
The Dell Touch Screen Properties dialog appears.  
2. Click Disable Touch.  
3. Touch functionality will be disabled. To re-enable touch functionality, click Enable Touch.  
Using the Touch Screen Control Panel  
To open the Touch Screen software control panel:  
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Double-click the Touch Screen software icon on the desktop.  
Select Start "Settings" Control Panel and double-click the Dell Touch Screen icon.  
Right-click the Dell icon in the Windows system tray and choose Dell Touch screen Properties.  
General  
You can use the General tab on the Dell Touch Screen Properties dialog to align or calibrate your touchmonitor to ensure that the mouse cursor appears at the  
position of touch.  
Dell uses a three-point calibration sequence that accepts touchscreens with any orientation of the X or Y axis, in landscape or portrait mode.  
You should calibrate the touch screen in the following cases:  
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When you change a particular video resolution (for example 640x480) or video mode of your monitor for the first time.  
When you change the size of the video image by adjusting the horizontal and vertical controls on your monitor.  
When the cursor does not follow the movement of your finger, or does not reach the edges of the touch screen.  
To calibrate the touch screen:  
1. Right-click the Dell icon in the Windows system tray and select Align.  
The Dell Touch screen Properties dialog appears.  
   
2. Select the General Tab, then click Align.  
3. A target appears on the screen. Touch the calibration target firmly and precisely with your fingertip. Be careful to keep your other fingers away from the  
touch screen as you touch the target.  
NOTE: If you press Escape or do not touch the touch screen within 20 seconds, the system automatically cancels the calibration process with no change  
to the current settings.  
4. Repeat these instructions for additional calibration targets.  
Recalibrate the touch screen if any of the following tests fail.  
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Touch random points on the screen. The cursor should be located underneath your finger or pen when you touch the screen.  
Drag your finger across the screen and check that the cursor follows your movements.  
Touch each corner and along the edges of the screen. Verify that the cursor reaches the full image area of the screen. Ensure that you can touch and  
activate all icons and menus across the entire screen.  
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If you need to recalibrate the screen, make sure to touch the targets carefully. It is possible that one of your touches did not register properly or you  
accidentally touched the screen in the wrong place during calibration. For example, if you touch beyond the targets or into the non-image area, you will  
distort the touch screen calibration.  
Mode  
You can use the Mode tab to customize the response of your touch screen by defining the touch actions that equate to a mouse click, double-click, and drag.  
You must click Apply to activate changes made on the Mode tab.  
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Mouse button emulation mode  
Place the right-click tool on your desktop enabling you to utilize right-click functionality using the touch screen.  
Click on Touch  
Click on Touch sends a mouse down/up message at the point of touch on the touch screen. You must remove your finger from the touch screen for a new  
touch at any location to be recognized. The cursor or selected objects cannot be dragged on the screen in this mode.  
Click on Release  
Click on Release sends at the time of release (untouch) a mouse down/up message at the point that the screen was last touched. Dragging across objects on  
the screen will not highlight or select them unless untouch occurs when the touch is over the object.  
Mouse Emulation (Drag and Double-Click)  
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Sends a mouse down message at the point of contact.  
Selects an object if it was at the initial point of contact.  
Drags a selected object on the screen.  
Response to dragging is set by the Drag delay slider bar.  
Sends a mouse up message at the point of untouch.  
Double-clicks on an object when the screen is touched twice in rapid succession at the same location.  
The speed to achieve double-click is identical to the speed of a successful double-click with the mouse.  
Double-click speed is set from the Mouse Properties control panel (Mouse Properties"Buttons"Double-click speed).  
Double-click area graphically sets the dimensions of the location around each clickable icon or object on the screen which will be recognized by Windows  
as a double-click. The size of the wire-frame square displayed in the Double-click area tab is the actual size of double-click area accepted by Windows.  
The square is increased or decreased in size by touching the appropriate arrows adjacent to the square. Note that the double-click box size is  
independent of screen resolution and must be defined for each user.  
Options  
Options allow various features of the desktop related to the touch screen to be configured. You must click Apply to activate these features.  
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Hide arrow mouse pointer turns off the standard mouse cursor.  
Left-handed mouse interchanges the standard two-button mouse button assignments.  
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Show tool tray utility activates the Tool Tray utility in the Windows Task Bar. See Tool Tray for a complete description of this feature  
Sound  
The Sound tab sends a single-frequency tone or "Beep" to the system speaker each time a valid touch occurs.  
The beep is enabled by default when the driver is installed. It may be turned off by unchecking the Beep on touch box in this tab.  
The frequency (Tone) and the Duration of the beep can be adjusted by moving the appropriate slider in this tab with the touch screen or mouse, or by using  
the keyboard arrow keys.  
You must click Apply to activate the changes made on the Sound tab.  
Properties  
A Properties page is created for each touch screen controller installed by EloSetup and for each serial port reserved for a controller, even if that controller is  
not present. A number is assigned to each Properties page that is related to the order in which controllers or ports were detected or enumerated. Each  
Properties page contains information extracted from the touch screen controller and the system about the monitor, touch screen, controller, and internal  
driver.  
Screen Information  
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Windows Monitor Number lists the monitor that corresponds to the "Windows Monitor" from the Windows Display Properties control panel.  
Touch screen Type: IntelliTouch.  
Installed On indicates USB or lists the Windows COM port that a serial touch screen is installed on.  
Controller Model lists the marketing model number of the controller attached. It also lists the revision of the firmware loaded in the controller.  
Controller Status indicates either "Working properly" or reflects any errors reported from the controller.  
Driver Version lists the version number of the internal driver being used for serial and USB devices as appropriate.  
The Video Alignment and Advanced buttons appears for touchscreens that have been calibrated.  
The Identify Monitor button displays the Dell logo on the monitor associated with this Properties page for about one second each time this button is  
touched.  
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The EloVA icon will launch the video alignment program only for the monitor associated with the current Properties page. Running EloVA from the  
Properties page avoids the need to align all monitors in a multiple monitor application when only a single monitor alignment is desired.  
If a serial port is reserved for a touch screen controller that is not actually installed, the only information contained in the Screen information section of  
the associated Properties page is the number of the Windows COM port. No Screen configuration icons are displayed.  
About  
The About tab provides the version of the Control Panel (which is linked to the driver version) and also provides links to the Dell website, the readme included  
with the driver, and the user manual.  
Advanced Settings  
The Advanced dialog contains additional Touch settings. The Touch tab includes the following options:  
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A toggle for Disabling/Enabling touch.  
An option to display the Right Mouse button tool.  
Settings for defining the behavior of right-click functionality.  
A button for activating the Edge Acceleration Tool.  
   
Disable/Enable touch  
Disable Touch stops touch information from reaching Windows for this touch screen. This feature may also be activated from the Tool Tray utility. Disabling  
touch has no effect on the operation of the standard mouse.  
Show right mouse button tool  
Show right mouse button tool launches this feature for this monitor. See Dell Right Mouse Button Tool (RMBT) for a complete description of this feature.  
Edge acceleration tool  
Edge Acceleration Tool launches this utility for this monitor. See Edge Acceleration Tool (EAT) for a complete description of this feature.  
Right-click on Hold Feature  
Right click on hold feature enables you to create right-clicks on the touch screen without running the Right Mouse Button Tool. If you touch the screen and  
hold, a right-click is generated on the screen, if you remain within the right-click area and after the right-click delay time-out has occured. The right-click delay  
allows you to perform other touch screen operations normally.  
NOTE: Right click on hold is enabled only in "Mouse emulation" touch mode.  
When the Right click on hold feature is turned on, the delay value is set to a minimum of 25 milliseconds.  
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To enable this feature, select Enable right click on hold.  
To enable this feature for all touchscreens, select the Apply to all touchscreens check box.  
Right click delay defines the right click delay value in milliseconds. The right click delay allows the users to perform other touch screen operations normally.  
Right click Area defines the area size that generates a right click. This feature allows you to touch within a larger area.  
Dell Right Mouse Button Tool (RMBT)  
Right Mouse Button tool allows a Windows right mouse button simulation on the touch screen.  
A representation of a typical two-button mouse is displayed in a small window on the desktop, when this application is run. The initial presentation of the  
RMBT shows the left button shaded, indicating that the left button is active. Any touch on the desktop or an application will produce a left button click  
consistent with the Button settings in the Control Panel.  
A touch in the RMBT will change the shading to show the right mouse button active. Now any touch on this monitor on which RMBT is running will produce a  
right button click.  
   
Typically, a right button action will activate a new dialog box for some function similar to mouse right button click. When that dialog box is touched, or any  
other touch on the touch monitor is made, this touch will be a left button event. Simultaneously, the mouse button shading in the RMBT will toggle back to the  
left button.  
After activating the right-button state, touch the RMBT again to display the menu that allows you to:  
Launch the Dell Touch screen Properties dialog, close the right button utility.  
You can drag the RMBT to any location on the desktop by touching it and holding the touch until the crossed arrows appear.  
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The RMBT may also be dragged with the standard mouse.  
The RMBT cannot be resized.  
The RMBT can be run for every touchmonitor from the Dell Control Panel " Properties tab.  
Tool Tray  
The Tool Tray application offers a convenient way to access commonly used functions of the driver from the operating system desktop. For the Tool Tray icon to  
appear in the Windows system tray, you enabled it from the Mode tab in the Control Panel.  
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You can launch the Tool Tray application with a single left or righ- click.  
The Tool Tray application provides the following features:  
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Access to Dell Touch screen Properties.  
Align - Launches EloVA, the Dell Video Alignment program.  
Center Desktop Tool - Launches Center Desktop Tool.  
Dell Right Mouse Button Tool (RMBT) - Launches Right Mouse Button Tool for all touch monitors that have been calibrated.  
Edge Acceleration Tool - Launches Edge Acceleration tool.  
Disable/Enable Touch - When the driver is loaded and running, clicking this segment of the Tool Tray menu will disable the driver, stopping all touch  
reports from being sent from the driver to the mouse handler (MouClass)  
   
When disabled through the Tool Tray, touches made on the touch screen are not buffered by the driver, and will not be sent from the driver to MouClass after  
the touch screen is re-enabled.  
After the touch screen has been disabled, the state of this segment of the Tool Tray menu changes from "Disable" to "Enable." Since the touch screen is now  
disabled, it can only be enabled by using the mouse or keyboard. Clicking "Enable" in the Tool Tray will restore touch screen operation.  
NOTE: It is also possible to re-enable the touch screen from the Control Panel after touch has been disabled from the Tool Tray. Open the Control Panel  
with mouse or keyboard, uncheck the "Disable Touch" box in the Mode"Options tab, click "Apply" and touch is restored.  
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Readme - Launches Readme instructions.  
User Manual - Quick link to this User Manual.  
Exit - Clicking this button exits the Tool Tray application and also removes it from the Windows Taskbar. The Tool Tray application may also be removed  
by clearing the Show tool tray utility check box, then clicking Apply.  
Center Desktop Tool  
Presents a full screen image for the selected monitor to allow proper adjustment of the video prior to running the EloVA video alignment program  
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Configurable parameters are  
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Border width, in pixels  
Which monitor to adjust in a multiple monitor configuration  
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Can be launched from the Tool Tray (for single monitor) or command line (for multiple monitors)  
Configuration syntax menu is available by running eloalmon /h. Only one monitor may be adjusted for each execution of the program.  
Program terminates when green "check" mark is touched or clicked with the mouse, or from the keyboard by pressing Esc, Enter or Space. See graphic  
below.  
The center desktop tool solves the common problem of adjusting the size of the video image in video alignment programs.  
Edge Acceleration Tool (EAT)  
Edge Acceleration tool can be used to configure cursor acceleration towards the edge of the touch screen. Edge Acceleration is a special feature provided to  
allow touches towards the edges.  
EAT (i.e. EAT.exe) can be launched from Program Files" Dell Xpu folder.  
Presents a full screen image with the edge acceleration rectangle bounds and a Cursor Acceleration Configuration dialog, displaying the configuration  
parameters for Edge Acceleration.  
     
Configurable parameters are:  
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Cursor Acceleration scale. This scale can be set from a value of 0-10 where, 1 corresponds to no acceleration.  
Edge acceleration rectangle bounds dimensions.  
Edge acceleration rectangle bounds position.  
Enable cursor acceleration.  
Apply to all touchscreens.  
These parameters can be configured using the mouse to resize or move the bounds rectangle, or by entering the values directly in the dialog box. You must  
click Apply to activate the changes made in this dialog.  
This applies to all touchmonitors unless run with appropriate command line options. To view the options available, run EloAccel using EloAccel /h.  

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