Studio MMP3400
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Copyright
Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGES
Denotes actual messages that appear
on screen.
NOTE
Gives bits and pieces of additional
information related to the current
topic.
WARNING
CAUTION
Alerts you to any damage that might
result from doing or not doing specific
actions.
Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT
Reminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
V
VI
Table of Contents
I/O interface: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Studio MMP3400 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Your Studio MMP3400 tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Disassembly/Reassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Removing the Outer Casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Removing the Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Fan Module Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Hard Drive Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Outer Casing Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
No sound or poor sound quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
No picture or poor picture quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
The remote control does not work well . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
No SPDIF audio out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
How to upgrade firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Main Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
IR Board Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
VII
VIII
Chapter 1
System Specifications
Features
Below is a brief summary of the Studio MMP3400’s feature:
•
•
•
•
•
•
•
•
•
Main Chip : ESS ES6461
Main Memory : 16MB SDRAM, 8Mx16 x1pcs.
Serial Flash : 2MB SPI Flash.
Stereo Audio DAC: ES64641 build in
Build in 3.5” SATA HDD
USB Bridge: Genesys GL830
HDMI TX:ESS ES7109
Dimension (L x H x W): 218 mm x 151 mm x 55 mm
Weight: ± 1388g (2 TB HDD), ± 1058g (500 GB HDD), Accessories: 400g
NOTE: Weight may vary depending on the HDD installed.
I/O interface:
Rear Side
•
•
•
•
•
•
•
USB 2.0 Host Port x 1. (A Type)
Phone Jack For Component Y/PB/PR x 1.
Phone Jack For Composite CVBS/Audio-R/Audio-L x 1.
HDMI Port x 1.
S/PDIF Digital Audio Out x1
DC Power Input Jack x 1.
Mini USB Device Port x 1.
Front Side
•
38KHz IR receiver x 1.
•
Power on status/ HDD access LED x 1
Other
•
•
•
•
•
•
•
PSU: AC Wall Wart, DC 12V@2A
Mani board PCB Size: 115mm x 90mm,4L.
Front board PCB Size:30mm x 5mm,2L.
MPEG-1,MPEG-2, XViD, AVI decoding
Video Decoding resolution is up to 480p
video output 480p and scaling up to 1080P
The product provides the following distinctive operation modes
•
•
•
Music playback
Photo rendering and slide show with effects and with music in the background
Video viewing
Chapter 1
1
•
System setup
•
•
USB 2.0 HOST port x 1 and Mini USB Device port x1 in Rear I/O.
Video output support
•
•
•
Component video up to 1080i
CVBS –PAL system
HDMI—480p up scaling to 1080P
•
Audio output support
•
•
•
Stereo audio out
SPDIF audio out
Dolby certification
2
Chapter 1
Your Studio MMP3400 tour
Appearance
1
2
3
4
5
6
7
8
#
Item
Description
1
Connection LIght
•
•
•
Red - On
Flashing - Hard drive activity
Off - Standby
2
3
4
High Definition Video Out
A/V Out
This connector provides a high definition video signal. The YPbPr cable
must be connected to this port.
This connector provides video and analogue audio signals. The provided
cable includes S-Video, Composite video and stereo audio outputs.
SPDIF
This interface is used to transfer compressed digital audio and carry the
signal between the output in your system to a home theater system
designed for Dolby Digital, DTS surround sound or used to inter-connect
commercial audio equipment.
5
HDMI
This connector provides a high definition audio and video signal. The HDMI
cable must be connected to this port and outputs to a monitor or HDTV with
HDMI input port.
6
7
USB host
USB port
To connect a USB key.
Whe the Studio is connected to a computer, this port is used to transfer files
via a USB cable.
8
Power connector
The AC adapter must be connected to this port.
4
Chapter 1
Removet Control
Function depends on active selection:
Music Picture
#
Button
Movie
Settings
1
HOME
VOL -
Display the main menu
2
3
4
5
Decrease volume
-
VIDEO
Go to the Video screeen
Go to the Photo screen
Go up, down, left, right.
PHOTO
DIRECTION KEYS
Left arrow: go up one directory.
Go back/forward 12 seconds during
playback
Go to previous/next
image. Move up/
down/left/right in
zoom mode.
-
6
7
PAUSE
SKIP-
Pause slideshow
-
-
Pause during playback
Go to previous
movie
Go to previous song
Go to previous
image
8
9
STOP
FAST REWIND
OUTPUT
Stop playback
Reverse play
Stop slideshow
-
-
10
Toggle video out format. You can switch between the individual video outputs pressing
this button. The video output selected at any time will be shown on the screen. If you
cannot see the correct image on a TV or VGA screen, press this button until the image
appears.
11
USB
Go to the USB device that is connected to the USB port on your Studio.
Chapter 1
5
Function depends on active selection:
#
Button
Movie
Music
Picture
Settings
12
AUDIO/EQ
Switch audio track
during playback
Adjust the music
playback effect
Adjust the music
playback effect
during music
slideshow
-
13
14
15
INFO
THUMBNAILS
BACK
Displays file information (e.g. size, format, etc.) during playback
Displays image preview
-
-
Return to playlist
during playback
-
Return to playlist
during playback
Return to the main
menu
Return to the previous menu
Power On/Off
16
17
18
19
20
21
22
23
24
POWER
VOL +
Increase volume
SETTINGS
MUSIC
Go to the Settings screen
Go to the Music screen
PLAY/ENTER
SKIP +
Play a movie
Play a song
Display an image
Go to next image
Select
Go to next movie
-
Go to next song
-
-
SLIDESHOW
FAST FORWARD
ZOOM
Play all files as a slideshow
Fast forward
-
-
Zoom in/out
(2x, 4x, 8x)
-
25
26
ANGLE
Not used
ROTATE
-
Rotate image
-
-
-
(90° clockwise)
27
28
29
REPEAT
MUTE
Repeat playback (Repeat One, Repeat All,
Shuffle, None)
Repeat slideshow
Mute the sound
Mute sound during
slideshow
SUBTITLE
Toggle language
subtitles
-
6
Chapter 1
Chapter 2
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble and reassemble the Studio MMP3400
for maintenance and troubleshooting.
Disassembly/Reassembly Requirements
To disassemble or reassemble the computer, you need the following tools:
•
Wrist grounding strap and conductive mat for preventing electrostatic discharge
•
•
Philips screwdriver (may require different size)
Tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Place the system on a flat, stable surface.
Chapter 2
7
Disassembly Process
This section guide you on how to disassemble the Studio MMP3400 when you need to perform system service
of to replace a replaceable parts.
The list below are the list of screws used in the Studio MMP3400.
Main Screw List
Item
A
Color
Black
Silver
Silver
Silver
Torque
Part No.
4.5kgf-cm
6.0kgf-cm
1.5kgf-cm
6.0kgf-cm
86.SA33Q.8R0
86.9A532.6R0
86.9A552.5R0
86.5A534.4R0
B
C
D
Removing the Outer Casing
1. Remove the rubber foot near the front of the system.
2. Remove the screws (A) from where the rubber foot was and at the back of the system.
Step
(Quantity)
Color
Torque
1~2
2
Black
4.5 kgf-cm
8
Chapter 2
Step
(Quantity)
Color
Torque
1~3
3
Silver
6.0 kgf-cm
5. Slide out the hard drive and remove it from the housing.
NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
Removing the Fan Module
4. Disconnect the fan cable from CN4 on the main board.
Chapter 2
11
5. Remove the three screws (C) securing the fan module to the housing.
Step
(Quantity)
Color
Torque
1~3
3
Silver
1.5 kgf-cm
6. Remove the fan module from the housing.
12
Chapter 2
8. Remove the one screw (C) securing the IR board to the housing.
Step
(Quantity)
Color
Torque
1
1
Silver
1.5 kgf-cm
9. Remove the IR board from the housing.
Removing the Main Board
6. Remove the four screws (B) securing the main board to the housing.
Step
(Quantity)
Color
Torque
1~4
4
Silver
6.0 kgf-cm
14
Chapter 2
7. Remove the one screw (D) near the HDMI connector.
Step
(Quantity)
Color
Torque
1
1
Silver
6.0 kgf-cm
8. Carefully lift up and remove the main board from the housing.
Note: Circuit board >10 cm² has been highlighted with the yellow rectangle as above image shows.
Please detach the Circuit boards and follow local regulations for disposal.
9. Disconnect the IR cable from the main board.
Chapter 2
15
Reassembly Process
This section guide you on how to reassemble the Studio MMP3400 after maintenance and troubleshooting.
Main Board Reassembly
1. Reconnect the IR cable into the main board.
2. Replace the main board into the housing.
3. Replace the one screw (D) near the HDMI connector.
Step
(Quantity)
Color
Torque
1
1
Silver
6.0 kgf-cm
16
Chapter 2
3. Replace the fan module and secure it to the housing with the three screws (C).
Step
(Quantity)
Color
Torque
1~3
3
Silver
1.5 kgf-cm
4. Reconnect the fan module cable to the connector CN4 on the main board.
Chapter 2
19
7. Secure the outer casing to the housing with the two screws (A).
Step
(Quantity)
Color
Torque
1~2
2
Black
4.5 kgf-cm
8. Replace the rubber foot to cover one of the screw.
Chapter 2
23
24
Chapter 2
Chapter 3
Troubleshooting
This is a list of possible situations that may arise during the use of your Studio MMP3400, and it gives easy
answers and solutions to these questions.
No display on TV
•
•
•
•
•
Make sure the Studio is plugged in and turned on.
Check whether the TV is powered on and the TV video is in AV mode.
Make sure that the AV cable is correctly connected to the Studio.
Please press the OUTPUT button to switch the Studio display mode.
Make sure the user’s TV/Monitor supports PAL/50MHz.
No sound or poor sound quality
•
Make sure that the audio cable is correctly connected to the Studio.
•
Check whether the Studio is in mute mode and/or volume decreased to minimum.
No picture or poor picture quality
•
Make sure that the video cable is correctly connected to the Studio.
•
Make sure that the video mode is set correctly.
Not recognised by computer
•
Check whether the USB cable is correctly connected to the machine; make sure that the Studio is
attached correctly.
•
•
Check that the AC adapter is plugged in and connected correctly.
Check whether the Studio is on.
The remote control does not work well
•
Check whether the battery is inserted correctly and whether or not the battery is out of power.
•
The distance between the Studio and control should not be too far.
Subtitles are not displayed when watching a DivX movie
•
The Studio can read .srt, .sub and .smi subtitle files. Other subtitle files will not be displayed.
•
The subtitle file must have the same name and be in the same directory as the movie file. I.e
"movie.avi" and "movie.srt".
•
The subtitle file must be in Unicode format. To check this, open the .sub or .srt file with notepad,
select "Save As" and choose the Unicode option from the encoding combo box.
No SPDIF audio out
•
Check the “SETTINGS” -> “AUDIO OUTPUT” is set “SPDIF/SAW” or “SPDIF/PCM”
Chapter 3
25
3. In the SETTINGS menu, select PREFERENCES and use navigation key to highlight Firmware Upgrade.
Then press RIGHT key to highlight UPGRADE and press ENTER.
4. System will pop out a confirmation message. Press LETF key to highlight YES in red and then press
ENTER.
Chapter 3
27
5. System will start to update the firmware. After the system completes the upgrade, it will power on
automatically.
6. Press POWER key on the remote control to power on the system.
7. After the system is boot up, go to “SETTINGS-->PREFERENCES. Use the navigation key to highlight
Default. Press RIGHT key to highlight RESET and then press ENTER key to process factory reset. This
completes firmware upgrade.
28
Chapter 3
Chapter 4
Connector Locations and Board Layout
Main Board Layout
CN5
U6
U19
U10
U5
U11
U7
SKT2
CN4
U18
U9
U17
JK2
JK3
SKT4
SKT5
SKT1
SKT3
JK1
Item
Description
Item
JK2
Description
component video
U5
U6
Processor ES6461SAB
SDRAM NT5SV8M16FS-6K
Flash MX25L1605DM
Scaler ES7109S
JK3
composite video+ audio L/R
HDMI connctor
U7
SKT1
SKT3
SKT4
SKT5
SKT2
CN4
U9
Mini-USB connector
USB A Type
U10
U11
U17
U18
U19
JK1
Controller GL830-MX
EEPROM AT93C46DN
Audio amplifer MC4558C
EEPROM AT24C02BN
Flash SST39VF010
SPDIF optical connector
SATA connector
Fan connector
CN5
IR board connector
12V DC Jack
Chapter 4
27
Chapter 5
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Studio MMP3400.
Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
To scrap or to return the defective parts, you should follow the local government ordinance or regulations on
how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.
Pictures
Part Name
Description
OEM Part No.
REMOTE CONTROLLER 2T1-32
REMOTE CONTROL 2T1-32
25.T1901.001
ADAPTER 24W 12V APD WA-24E12G-AMA
EU
ADP 24W 12V WA-24E12G-AMA EU
PE661L/MMP3400 IR BOARD -1(DIP
C.A MINI USB TO USB CABLE
AP.02409.001
55.T1901.001
50.T1901.002
50.T1901.003
50.T1901.004
IR BOARD
EXTERNAL MINI USB CABLE 600MM
AUDIO CABLE 1M PHONE JACK WITH
COMPOSITE
C.A PHONE JACK WITH COMPOSITE
VEDIO CABLE 1M PHONE JACK WITH
COMPONENT
C.A PHONE JACK WITH COMPONENT
Chapter 5
29
HDMI CABLE 1.5M
IR BAORD CABLE
IR/LED HOLDER
TOP COVER
C.A HDMI CABLE WITH 1.5M
50.T1901.005
50.T1901.001
42.T1901.001
60.T1901.002
60.T1901.003
33.T1901.001
60.T1901.001
C.A. P7 C2 L170
HLDR LED MMP3400
ASSY TOP COVER MMP3400
ASSY BOTTOM COVER MMP3400
BRKT TOP SHIELD MMP3400
ASSY LOWER MMP3400
REAR COVER
TOP SHIELD BRACKET
LOWER COVER
FAN
FAN
BLOWER MMP3400 FORCECON
BLOWER MMP3400 SUNON
23.T1901.001
23.T1901.001
30
Chapter 5
HDD 2TB 3.5” 5400RPM SATA WD GP500M
WD20EADS-22R6B0 GP
HDD 2TB WD WD20EADS-22R6B0 GP
HDD 1TB SGT ST31000528AS 7.2KR
HDD 1TB HGST HDT721010SLA360
HDD 1TB WD10EADS-22M2B0 GP
HDD 1.5TB SGT ST31500341AS 7.2
HDD 320G 3.5” SEAGATE PHARAOH
HDD 320GB HGST HDT721032SLA380
HDD 500GB SGT ST3500418AS 7.2K
HDD 500GB HGST HDT721050SLA360
HDD 500GB WD WD5000AAKS-22M9A0
HDD 640GB HGST HDT721064SLA360
HDD 750GB SGT ST3750528AS 7.2K
HDD 750GB HGST HDT721075SLA360
KH.02K08.001
KH.01K01.007
KH.01K07.002
KH.01K08.005
KH.15K01.002
KH.32001.015
KH.32007.006
KH.50001.012
KH.50007.008
KH.50008.014
KH.64007.001
KH.75001.008
KH.75007.002
HDD 3.5” 1000GB 7200RPM SATA
SEAGATE SEAGATE ST31000528AS LF
HDD 1TB 3.5” 7200RPM SATA HGST
SATURN HDT721010SLA360
HDD 1TB 3.5” 5400RPM SATAII WD10EADS-
22M4B0 8MB GP
HDD 1.5TB 3.5” 7200RPM SATA SEAGATE
BRINKS ST31500341AS 32MB CC4H 7
HDD 320GB 3.5” 7200RPM SATA II
SEAGATE PHARAOH 8MB NCQ
HDD 320GB 3.5” 7200RPM SATA II 8MB
HGST HDT721032SLA380 SATURN
HDD 3.5” 500GB 7200RPM SATA SEAGATE
PHARAOH ST3500418AS
HDD 500GB 3.5” 7200RPM 8MB SATA HGST
HDT721050SLA360
HDD 3.5” 500GB 7200RPM SATA WD
XL320M WD5000AAKS-22M9A0
HDD 640GB 3.5” 7200RPM HGST
HDT721064SLA360 SATURN SATA
HDD 750GB 3.5” 7200RPM SATA II
SEAGATE PHARAOH ST3750528AS
HDD 750GB HGST 3.5” 7200RPM SATURN
SATA HDT721075SLA360
MAINBOARD ESS6461 SAB ES7109 FOR
MMP3400
PE661L/MMP3400 MB -1 DIP
MB.T1901.001
FOOT RUBBER
RUB FOOT MMP3400
47.T1901.001
86.9A552.5R0
SCREW MACH WAFER NYLOK COARSE
M2*L5 NI
SCREW MACH WAFER M2*L5 NI
SCREW FLAT M3*L4 NI
SCREW M2.6X8
SCRW FLAT M3*L4 NI
SCRW M2.6X8
86.5A534.4R0
86.SA33Q.8R0
86.9A532.6R0
SCREW WAFER #6-32 L6 NI
SCREW WAFER #6-32 L6 NI
Chapter 5
31
32
Chapter 5
Index
A
B
D
appearance 4
block diagram 3
disassembly process 8
Disassembly Requirements 7
F
Features 1
field replaceable unit list 29
I
ir board placement 28
M
main board layout 27
Main screw list 8
R
S
rear i/o connectors 28
reassembly process 16
remote control 5
System
Block Diagram 3
System block diagram
UMA 3
T
V
Troubleshooting 25
view
left 5
33
34
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