AVE VSI PRO User Manual

VSI-PRO  
Version 13  
VIDEO SERIAL  
CASH REGISTER INTERFACE  
Operation Manual  
June 2008  
CONTENTS  
1. Introduction.........................................................................................................................................................7  
2. Features & Specifications....................................................................................................................................8  
2.1 Features................................................................................................................................................8  
2.2 Specifications........................................................................................................................................9  
3. Connections.......................................................................................................................................................10  
3.1 RS-232 Serial Input...............................................................................................................................11  
4. User Front Panel Controls..................................................................................................................................13  
4.1 Front Panel Controls............................................................................................................................13  
5. Programming....................................................................................................................................................15  
5.1 Getting Started....................................................................................................................................15  
5.2 Main- Menu Programming...................................................................................................................15  
5.3 Register Select.....................................................................................................................................15  
Section A : VSI-Pro Version 13.00..................................................................................................16  
TCPIP...............................................................................................................................16  
Section B : VSI-Pro Version 13.24..................................................................................................21  
5.4 Screen Setup.......................................................................................................................................23  
Text Grayscale..............................................................................................................................23  
Background Gayscale...................................................................................................................23  
Clock.....................................................................................................................................24  
On-Screen Titler............................................................................................................................24  
Titler......................................................................................................................................25  
5.5 Text Display.........................................................................................................................................25  
Screen Blank................................................................................................................................26  
Display Line..................................................................................................................................26  
Display Format..............................................................................................................................26  
Space Compress .....................................................................................................................27  
Left Justified.................................................................................................................................27  
Scroll Delay...................................................................................................................................27  
Display...................................................................................................................................27  
5.6 Communication...................................................................................................................................28  
Interface Type...............................................................................................................................28  
RX Baudrate.................................................................................................................................28  
TX Baudrate..................................................................................................................................28  
Parity.....................................................................................................................................29  
Data Bits........................................................................................................................................29  
Handshake.............................................................................................................................29  
Auto Linefeed...............................................................................................................................29  
5.7 Exception Report.................................................................................................................................29  
Exception History..........................................................................................................................31  
DVR Selection...............................................................................................................................31  
Time Search.................................................................................................................................32  
Set Exception................................................................................................................................33  
Scroll Matching..............................................................................................................35  
Exception String...........................................................................................................................36  
Operator................................................................................................................................36  
Range....................................................................................................................................36  
5.8 Alarm Output.......................................................................................................................................39  
Alarm No.......................................................................................................................................39  
Alarm Trigger...............................................................................................................................40  
Normal State.................................................................................................................................40  
Alarm Duration.............................................................................................................................40  
Flag Type......................................................................................................................................41  
Flag Duration................................................................................................................................41  
Triggered Text...............................................................................................................................41  
Set Triggered Text.........................................................................................................................42  
5.9 Test / Demo Mode................................................................................................................................42  
Port 1 Test.....................................................................................................................................43  
Data Capture.................................................................................................................................45  
Register Demo..............................................................................................................................46  
Version ID.....................................................................................................................................46  
3
CONTENTS  
5.10 Download/Upload Setup...................................................................................................................46  
Download/Upload Setup Using VSI-Pro to VSI-Pro.......................................................................47  
Download/Upload Setup Using a PC............................................................................................49  
Update Firmware...............................................................................................................52  
5.11 Help................................................................................................................................................................55  
APPENDICES  
Appendix A : Problem Solving Guide.....................................................................................................................55  
Appendix B : PC-Based Cash Register....................................................................................................................57  
Appendix C : Hydra and Regcom...........................................................................................................................58  
Appendix D : RS-485 Networker..............................................................................................................................62  
Appendix E : PC Software with Cash Register........................................................................................................63  
Appendix F : RS485 Vnetworker...........................................................................................................................63  
Appendix G : VSIB Installation..........................................................................................................................................66  
Appendix H : ECR Interface Cards..........................................................................................................................67  
Appendix I : TCPIP 232 Adapter.............................................................................................................................68  
Appendix J : Hard Alarm Output..............................................................................................................................69  
Appendix K : Register Select..................................................................................................................................70  
Appendix L : Master Reset.....................................................................................................................................73  
Appendix M : Limited Warranty..............................................................................................................................74  
Appendix N : Notes..............................................................................................................................................73 &75  
TABLES  
Table 1 : Pin-Out of the DB-9 Female Connector on the VSI-Pro RS-232.................................................................10  
Table 2 : RS-232 DB-9 Pin-Out vs VSI-Pro DB-9 Pin-Out...........................................................................................10  
Table 3 : Pin-Out of the DB-9 Female Connector on the VSI-Pro RS-422 / RS-485....................................................11  
Table 2C : DB-9 Pin-Out...........................................................................................................................................59  
Table 3C : RJ-45 Pin-Out..........................................................................................................................................59  
Table 4C : RS-485 Network Data Cable Wiring........................................................................................................60  
Table 5C : Electrical Characteristics.......................................................................................................................60  
Table 6C : Physical Characteristics.........................................................................................................................60  
Table 7C : RS-232 Parameter..................................................................................................................................60  
Table 8C : Network Parameter................................................................................................................................60  
Table 9C : Address Selection..................................................................................................................................61  
Table 1I : VSI-Pro Version 13.00 Register Menu.....................................................................................................70  
Table 2I : VSI-Pro Version 13.24 Register Menu.....................................................................................................72  
FIGURES  
Figure 1 : Front of VSI-Pro........................................................................................................................................8  
Figure 2 : VSI-Pro Rear Panel.................................................................................................................................10  
Figure 3 : VSI-Pro Cable Connections.....................................................................................................................10  
Figure 4 : VSI-Pro Connections...............................................................................................................................12  
Figure 5 : Four Front Panel Push Button of VSI-Pro................................................................................................13  
Figure 6 : Four Front Panel Push Button of VSI-Pro Down).....................................................................................13  
Figure 7 : Four Front Panel Push Button of VSI-Pro (Up)........................................................................................13  
Figure 8 : Four Front Panel Push Button of VSI-Pro (Set).......................................................................................14  
Figure 9 : VSI-Pro Main-Menu.................................................................................................................................15  
Figure 10-A : Register Select Sub-Menu.................................................................................................................16  
figure 10-B : TCPIP Sub Menu........................................................................................................................16  
Figure 11-A : Addressable VSI Sub-Menu...............................................................................................................17  
Figure 12-A : ADS Sub-Menu..................................................................................................................................17  
Figure 13-A : Delta Sono 3.1 Sub-Menu...................................................................................................................17  
Figure 14-A : Dresser Wayne Sub-Menu.................................................................................................................17  
Figure 15-A : POS / CDU Sub-Menu.........................................................................................................................17  
Figure 16-A : Nucleus Sub-Menu.............................................................................................................................17  
Figure 17-A : Edacom Sub-Menu............................................................................................................................18  
Figure 18-A : Model E90 Sub-Menu.........................................................................................................................18  
Figure 19-A : IBM RDS Sub-Menu...........................................................................................................................18  
4
CONTENTS  
Figure 20-A : Gasboy Sub-Menu.............................................................................................................................18  
Figure 21-A : Gilbarco Sub-Menu...........................................................................................................................18  
Figure 22-A : IBM 3151 Terminal Sub-Menu............................................................................................................18  
Figure 23-A : IBM RDS Sub-Menu...........................................................................................................................18  
Figure 24-A : Micrelec Sub-Menu...........................................................................................................................18  
Figure 25-A : Micrelec MS Series Sub-Menu..........................................................................................................19  
Figure 26-A : Micrelec 9500 Sub-Menu...................................................................................................................19  
Figure 27-A : Micros Sub-Menu...............................................................................................................................19  
Figure 28-A : Micros IDN Networker.........................................................................................................................19  
Figure 29-A : Micros ISN Networker.........................................................................................................................19  
Figure 30-A : NCR Sub-Menu..................................................................................................................................20  
Figure 31-A : Nixdorf Beetle Sub-Menu...................................................................................................................20  
Figure 32-A : Norand 1200 Sub-Menu......................................................................................................................20  
Figure 33-A : Panasonic Sub-Menu.........................................................................................................................20  
Figure 34-A : Sharp Sub-Menu................................................................................................................................20  
Figure 35-A : Sicom Sub-Menu...............................................................................................................................20  
Figure 36-A : Suntronic Sub-Menu..........................................................................................................................20  
Figure 37-A : TCI Sub-Menu....................................................................................................................................21  
Figure 38-A : Uniwell UN 4025 Sub-Menu................................................................................................................21  
Figure 39-A : Verifone Sub-Menu............................................................................................................................21  
Figure 40-B : Register Select Sub-Menu.................................................................................................................21  
Figure 41-B : Beetle / 50 Printers Sub-Menu............................................................................................................21  
Figure 42-B : Casio TK-T 500 Sub-Menu.................................................................................................................21  
Figure 43-B : Clarity Epos Sub-Menu.......................................................................................................................21  
Figure 44-B : Dresser Wayne Sub-Menu.................................................................................................................22  
Figure 45-B : POS / CDU Sub-Menu.........................................................................................................................22  
Figure 46-B : Nucleus Sub-Menu.............................................................................................................................22  
Figure 47-B : EDacom Sub-Menu............................................................................................................................22  
Figure 48-B : Model E90 Sub-Menu.........................................................................................................................22  
Figure 49-B : Nixdorf Beetle Sub-Menu...................................................................................................................22  
Figure 50-B : Omega 2000 Sub-Menu......................................................................................................................22  
Figure 51-B : Schlumberger Sub-Menu..................................................................................................................22  
Figure 52-B : Sharp 750 ER - 01PU............................................................................................................................22  
Figure 53 : VSI-Pro On-Screen Setup Menu............................................................................................................23  
Figure 54 : Clock Display Sub-Menu.......................................................................................................................24  
Figure 55 : On-Screen Titler Sub-Menu...................................................................................................................25  
Figure 56 : Text Display Sub-Menu.........................................................................................................................25  
Figure 57 : Communication Sub-Menu...................................................................................................................28  
Figure 58 : Exception Report Sub-Menu.................................................................................................................30  
Figure 59 : Exception History Sub-Menu.................................................................................................................31  
Figure 60 : Display of View Exception....................................................................................................................31  
Figure 61 : DVR Selection Sub-Menu......................................................................................................................31  
Figure 62 : DVR-3011.3021 Sub-Menu......................................................................................................................32  
Figure 63 : Display of Time Search........................................................................................................................33  
Figure 64 : VSI-Pro with DVR Connections..............................................................................................................34  
Figure 65 : Set Exception Sub-Menu......................................................................................................................34  
Figure 66 : Alarm Output Sub-Menu.......................................................................................................................40  
Figure 67 : Triggered Text Sub-Menu.....................................................................................................................41  
Figure 68 : Set Triggered Text Sub-Menu...............................................................................................................41  
Figure 69 : Test / Demo Mode Sub-Menu.................................................................................................................41  
Figure 70 : Port 1 Sub-Menu....................................................................................................................................42  
Figure 71 : Recerve [ RX ] Test Sub-Menu...............................................................................................................42  
Figure 72 : Transmit [ RX ] Test Sub-Menu..............................................................................................................42  
Figure 73 : RX / TX Test Sub-Menu..........................................................................................................................43  
Figure 74 : Baudrate Scan Sub-Menu.....................................................................................................................43  
Figure 75 : Data Capture Sub-Menu........................................................................................................................44  
Figure 76 : Capture to Port 1 Sub-Menu..................................................................................................................44  
Figure 77 : Capture to Memory...............................................................................................................................44  
Figure 78 : Download/Upload Data Cable..............................................................................................................46  
5
CONTENTS  
Figure 79 : Download/Upload Setup Using VSI-Pro to VSI-Pro...............................................................................47  
Figure 80 : Download/Upload Sub-Menu...............................................................................................................48  
Figure 81 : Download Setup Sub-Menu & Display...................................................................................................48  
Figure 82 : Upload Setup Sub-Menu & Display........................................................................................................48  
Figure P1 : Program Download Menu........................................................................................................................49  
Figure P2 : Remote Menu..........................................................................................................................................50  
Figure P3 : File Menu..................................................................................................................................................51  
Figure P4 : About Menu..............................................................................................................................................51  
Figure P5 : Hyper Terminal Main Menu....................................................................................................................52  
Figure P6 : Connect To Menu....................................................................................................................................53  
Figure P7 : Port Settings Menu.................................................................................................................................53  
Figure P8 : In-System Programming Display...........................................................................................................54  
Figure 83 : Help Sub-Menu.....................................................................................................................................55  
Figure 1B : P2RS Parallel Front Panel.....................................................................................................................57  
Figure 2B : P2RS Parallel to Serial Converter.........................................................................................................57  
Figure 3B : P2RS Parallel Connection Cables........................................................................................................57  
Figure 4B : DB-25 Cable............................................................................................................................................57  
Figure 5B : Centronics Cable....................................................................................................................................57  
Figure 6B : Pin-Out for P2RS to VSI-Pro..................................................................................................................57  
Figure 1C : DS-20-OF VSI-Pro PCB Rack.................................................................................................................58  
Figure 2C : Connection Diagram...............................................................................................................................59  
Figure 3C : Hydra / Regcom Front Panel.................................................................................................................59  
Figure 4C : Hydra /Regcom Front Panel..................................................................................................................59  
Figure 1D : Connnection Diagram for RS-485 Network...........................................................................................62  
Figure 1E : Window Tile Horizontal..........................................................................................................................63  
Figure 1F : VSI-Pro Front Panel................................................................................................................................66  
Figure 2F : VSIB Front Panel....................................................................................................................................66  
Figure 3F : VSIB Rear Panel.....................................................................................................................................66  
Figure 4F : VSIB Connection Cable.........................................................................................................................66  
Figure 5F : Cable Connection to the VSIB...............................................................................................................66  
Figure 6F : Pin-Out for VSIB to VSI-Pro...................................................................................................................66  
Figure 1G : TK 6000/7000 PCB and Cable................................................................................................................67  
Figure 2G : TK 2300 and Adapter.............................................................................................................................67  
Figure 1H : Front of TCPIP232 Adapter...................................................................................................................68  
Figure 2H : Rear of TCPIP 232 Adapter....................................................................................................................68  
Figure 3H : VSI-Pro Connections with TCPIP 232 Adapter......................................................................................68  
Figure 4H : Pin-Out for TCPIP 232Adapter to VSI-Pro..............................................................................................68  
Figure 1 I : Hard Alarm Output..................................................................................................................................69  
6
INTRODUCTION  
1. INTRODUCTION  
The Video Serial Interface (VSI-Pro) allows characters to be inserted into any video source via an RS-232 /  
RS-422 / RS-485 link. This allows cash registers, computers, scales, pole displays, printers or any RS-232 / RS-485  
/ RS-422 communicating device to display alpha-numerics in the video picture of any CCTV system. Simple front  
panel push-buttons allow the user to simply program all functions and features of the VSI-Pro. This includes charac-  
ters position, gray scale and a wide variety text processing function including exceptions and alarming features.  
Whether used with a cash register providing real time data on an RS-232 port or tapping off a serial printer  
or pole display, the VSI-Pro is a valuable tool in loss prevention. When used in conjunction with AVE’s extensive line  
of adapters this device can connect to any POS (Point of Sale) / ECR (Electronic Cash Register) or periphal on the  
market today. Now available the TCPIP232 Adapter for interfacing to Ethernet LAN networks to capture common  
printer data or monitor any single register transactions.  
The VSI-Pro can be used to trigger switchers, time lapse VCRs, DVRs, remote transmission devices or other  
alarming devices via the 2 hardwired open collector alarm outputs.  
The VSI-Pro also has an additional RS-232 output that can send the formated ASCII text to a DVR that can  
store the data as an electronic file in addition to inserted in the actual video image.  
The Exception Processor of the VSI-Pro provides the intelligence to bring questionable or exceptional trans-  
actions to view for the user. This allows the user to quickly and easily review employee transactions to identify fraud  
and theft transactions at the cash register. When used with a compatible DVR, the VSI-Pro will command the DVR to  
automatically search to the transaction in question for instant review of the recorded video.  
With the new “Scroll Matching” feature, users can easily set and erase scrolling advertising messages from  
the customer display but always record the valid transactions.  
The AVE line of VSI-Pro is fully networkable with our “Networker”, “Vnetworker”, “Hydra” and “Regcom” line  
of products. These device connect to the VSI-Pro or ECR Interfaces or Adapters directly and communicate back via  
an RS-485 network to the central location. The Hydra is used to convert this RS-485 network to be compatible with  
many models of DVRs while the other devices connect at the cash register end. PC Windows-based software can  
also be used as the controller of this network and store transaction files for up to 64 cash registers for remote viewing  
or downloading to produce reports for management.  
The VSI-Pro is fully remotely downloadable, uploadable or programmable by our PC VSI Programmable  
software. This utilizes a direct connection via RS-232 from a laptop to the VSI-Pro. Complete VSI-Pro settings can be  
saved on the laptop and uploaded to the VSI-Pro at will. This is mainly used for dealer maintanence or for single  
station user programming. The Vnetworker allows the ability to remotely program up to 16 VSI-Pros with our VNetworker  
PC based Software which allows all the features of the Networker plus remote programming and setup.  
Firmware is also downloadable in the field with our Firmware Utility so new updates and features can be  
easily passed to customers without changing EPROMs or opening the unit.  
VSI / VSI+ / VSI-Pro Backward Compatibility  
Since 1990 various versions of the VSI have been on the market solving cash register retail problems.  
Several special version are available to interface to other RS-232 devices like scales, coin counters, PLCC, gam-  
bling machines and ATMs along with countless other generic RS-232 devices. The first VSI, Version 9 had no  
exception processing until the release of Version 10. However these versions had the ability to output the data so are  
compatible with the Regcom line of networking adapters. As features increased we moved to the VSI+ Version 11,  
which had the first powerful set of exception processing and printing functions. This version also had hardware  
handshaking capability which allows it to be fully operational with the Networker and Regcom line. The introduction  
of the VSI-Pro Version 12 added on-screen selection of various model registers for ease of installation and sup-  
ported many characters sizes for multiple units to display data on one camera view. This version also supports the  
Networker and Regcom products. The current VSI-Pro Version 13.XX has improved features and additional regis-  
ters and the Version 13.00 supports North America cash registers and Version 13.24 supports UK and European  
models. All Version 13.XX VSI-Pro support the Networker and Regcom products. All Version 13.XX can be upgraded  
to the latest Release 12. This latest software adds PC Programming capability, Firmware update externally and  
Vnetworker support along with Networker and Regcom compatibility.  
Contact the AVE factory for additional details on upgrading and networking with any DVR or learn about the ad-  
vanced features when integrated with the AVE line of text insertion and search DVRs locally or remotely.  
VSI-Pro VIDEO SERIAL INTERFACE  
7
FEATURES & SPECIFICATIONS  
2. FEATURES & SPECIFICATIONS  
2.1 FEATURES  
............56 register selections  
............User selectable hardware communications  
RS-232C  
RS-485 / RS-422  
Passive tap (Hi-Z)  
............Serial output of all data or exceptions to printers, computers, modems and DVRs  
............Programmable time-stamp on exception output  
............Time/Date Searchng with Compatible DVR  
............Universal time/date format  
............100 lines exception history buffer  
............16 triggered text associated with 16 alarms  
............Large data buffers for input/output to accommodate newer, faster registers  
............2 built-in alarm outputs  
............Powerful data filtering algorithms  
............Easy on-screen menu-driven setup and programming  
............Auto baud rate detection  
............24 field programmable exceptions with numeric range  
............On-screen flagging of exceptions with asterisk or reverse text  
............Programmable alarm outputs.  
............Alarm input for drawer open, safe open, etc.  
............Programmable delayed screen blanking  
............Choice of 1 to 11 lines displayed on-screen  
............On-screen titler up to 40 characters  
............Gray scale and border selection from front panel  
............Built-in test mode  
............Built-in cash register demo  
............Upload/download programming to a PC or another VSI-Pro  
............Data captured either to the memory or to the serial port  
............Local Firmware Downloadable  
............Local / Remote Programming via PC Software  
............Supports Hydra/Regcom/Networker/Vnetworker networking communications products  
Figure 1: Front of VSI-Pro  
VSI-Pro VIDEO SERIAL INTERFACE  
8
FEATURES & SPECIFICATIONS  
2.2 SPECIFICATIONS  
Video In (BNC)  
Video Out (BNC)  
Video S / N  
1V P-P Terminated 75 ohms +/- 20%  
1V P-P Terminated or Unterminated  
better than 50dB  
Video B / W  
better than 7MHz  
Power (DC Coax 2.1mmx5.5mm)  
Battery Backup NiMH  
9-12VDC 170mA  
1 year with 24 hour charge  
Serial Port  
(DB-9 Female)  
RS-232C  
RS-485 / RS-422  
A - Pin 4  
B - Pin 6  
GND - Pin 5  
PassiveHi-Z  
RXD - Pin 2  
TXD - Pin 3  
GND - Pin 5  
RXD - Pin 2  
TXD - Pin 3  
GND - Pin 5  
Baud Rate  
AUTO, 135, 150, 300, 600, 1200, 2400, 4800, 9600, 19.2K, 28.8K,  
and 38.4K  
Word Length  
Parity  
Stop Bits  
7 or 8  
ODD, EVEN, NONE  
1
RTS / CTS Handshaking  
DTR / DSR  
Data Buffer  
ON or OFF 3.3K Pull Up  
3.3K Pull Up  
32K bytes  
Alarm Outputs Pin 1 & 9  
Open Collector 12VDC @ 20mA  
Real Time Clock  
Date Format  
12 or 24 Hr with Auto Daylight Savings Time Programmable  
MM/DD/YY, DD/MM/YY, YY/MM/DD Julian Calendar  
Display Characters  
Number of Lines  
40  
1-11  
Character Gray Scale  
Matte Character Border  
8 levels of Gray  
8 levels of Gray  
Screen Update Delay .5s  
Auto Scolling from last line  
Line Processing  
ON or OFF  
Compress, Truncate, Left Justify  
MVDR2000, 3000, 4000, 5000  
DMS-3001, DVR-3011, DVR-3021  
DVR Support  
Watchdog Timer Hardware and Software  
Local / Remote Programming via PC Software  
Local Firmware Downloading  
History Buffer Downloadable / Searchable  
Temperature Rating  
0 - 50 degrees Celsius  
32 - 122 degrees Fahrenheit  
Non-Condensing 85% RH  
0.68 Kg or 1.5 lbs  
Humidity  
Weight  
Metal Enclosure Beige  
130L x 127W x 38H (mm)  
5.12L x 5W x 1.5H (in)  
145L x 127W x 43H (mm)  
5.7L x 5W x 1.7H (in)  
Maximum Size with Connectors  
Packed in White Box with Manual  
1.02 Kg or 2.26 lbs  
340L x 190W x 85H (mm)  
13.4L x 86.2W x 3.35H (in)  
VSI-Pro VIDEO SERIAL INTERFACE  
9
CONNECTIONS  
3. CONNECTIONS  
The VSI-Pro will overlay the characters on any input video source. The video input can be virtually any baseband or  
composite video source. The VSI-Pro will accept NTSC, RS-170, RS-330, CCIR, PAL or SECAM video formats.  
The Video input to the VSI-Pro is a standard BNC connector, terminated at 75 [ohms].  
NOTE  
?
The input video level must be 1[V] Peak to Peak. If this level is not maintained within +/-  
20%, the VSI-Pro will have difficulty locking the character display over the input video  
source.  
After completing the interface installation as described in the separate Installation Guide for your specific cash  
register,computer, radar gun or other serial device, connect the video input source to the video input BNC on the rear  
of the VSI-Pro. The BNC video output goes out to the video system (VCR, DVR, quad, switcher, multiplexer, or  
monitor). This connection is shown in Figure 3. The video output from the VSI-Pro is 1[V] Peak to Peak into a 75  
[ohm] load. Most monitors or televisions with direct video inputs are terminated with a 75 ohm load. If the monitor is  
not terminated, the VSI-Pro will still output 1[V] Peak to Peak. The VSI-Pro will be able to drive two terminated loads  
without loss of video level.  
NOTE  
?
The VSI-Pro will not enter the programming mode unless it is connected to a video source.  
Included with the VSI-Pro is a 9 VDC @300 [mA] UL/CSA power supply which must be plugged into the Power input  
on the VSI-Pro’s Real Panel.  
Figure 2: VSI-Pro Rear Panel  
Serial Input Power Video Input Video Output  
Figure 3: VSI-Pro Cable Connections  
VSI-Pro VIDEO SERIAL INTERFACE  
10  
CONNECTIONS  
PIN #  
FUNCTION  
DIRECTION  
1
2
3
4
5
6
7
8
9
Alarm Out 1  
Receive Data  
Transmit Data  
DTR  
Open Collector Transisitor  
To VSI-Pro  
From VSI-Pro  
From VSI-Pro (Remain High)  
Ground  
DSR  
From VSI-Pro (Stay High)  
To VSI-Pro  
RTS ( Alarm In )  
CTS  
From VSI-Pro  
Alarm Out 2  
Open Collector Transistor  
Table 1: Pin-Out of the DB-9 Female Connector on the VSI-Pro RS-232  
3.1 RS-232 SERIAL INPUT  
The VSI-Pro accepts serial data via the DB-9 female connector located on the rear of VSI-Pro. This connector is  
similar to “AT” type computer RS232 serial ports and the pin out is identical. Table 1 shows the standard pin out for  
VSI-Pro RS-232 female connector. On the other hand Table 2 compares the VSI-Pro RS-232 with standard “AT”  
computer’s RS-232 connector.  
PIN #  
SIGNAL NAME ( RS232 )  
VSI-Pro  
1
2
3
4
5
6
CD (Carrier Detect )  
Alarm Out 1  
RxD  
RxD ( Recieve Data )  
TxD ( Transmit Data )  
DTR ( Data Terminal Ready )  
SG ( Signal Control )  
DSR ( Data Set Ready )  
TxD  
Aways True  
GND  
Aways True  
7
)
RTS ( Request to Send )  
CTS ( Clear to Send )  
CTS ( Option  
RTS ( Option  
8
)
Table 2: RS-232 DB-9 Pin-Out vs VSI-Pro DB-9 Pin-Out  
RI ( Ring Indicator ) Alarm Out 2  
9
VSI-Pro VIDEO SERIAL INTERFACE  
11  
CONNECTIONS  
PIN #  
FUNCTION  
DIRECTION  
1
2
3
4
5
6
7
8
9
Alarm Out 1  
No Function  
TXD RS-232  
RS-485 A Data  
Ground  
Open Collector Transisitor  
No Function  
From VSI-Pro  
To VSI-Pro  
RS-485 B Data  
RTS ( Alarm In )  
CTS  
To VSI-Pro  
To VSI-Pro  
From VSI-Pro  
Alarm Out 2  
Open Collector Transistor  
Table 3 : Pin-Out of the DB-9 Female Connector on the VSI-Pro RS-422 / RS-485  
WALL TRANSFORMER  
9-12VDC 300mA  
RS-232  
Direct  
or ECR  
Interface  
RG-59U  
VSI-PRO  
CASH REGISTER  
MONITOR  
RG-59U  
CAMERA  
Figure 4: VSI-Pro Connections  
VSI-Pro VIDEO SERIAL INTERFACE  
12  
USER FRONT PANEL CONTROLS  
4. USER FRONT PANEL CONTROLS  
The VSI-Pro is programmed by pressing and releasing specific combinations of the four front panel push-  
buttons. Via these four simple buttons, all of the powerful programming features of the Text Inserter are  
available. A video source and a monitor must be connected in order to see the programming menus.  
Down  
Up  
Set  
Reset  
Figure 5 : Four Front Pannel Push Buttons of VSI-Pro  
4.1 FRONT PANEL CONTROLS  
The front panel controls are provided to allow simple changing of the display’s vertical and horizontal position and  
the gray scale or border. This eliminates the need of the user to enter the main menu and inadvertently change  
important programming setups.  
Changing the Gray Scale  
Down  
Up  
Set  
Reset  
Figure 6: Four Front Pannel Push Buttons of VSI-Pro (Down)  
1) Press and hold the “Down” button.  
2) Press and release the “Reset” button.  
3) Release the “Down” button.  
4) Press “Down” or “Up” to select the Gray Scale.  
5) When choice is made, press and release the “Set” button.  
VSI-Pro VIDEO SERIAL INTERFACE  
13  
USER FRONT PANEL CONTROLS  
Changing the Horizontal Position  
Down  
Up  
Set  
Reset  
Figure 7: Four Front Pannel Push Buttons of VSI-Pro (Up)  
1. Press and hold the “Up” button.  
2. Press and release the “Reset” button.  
3. Release the “Up” button.  
4. Press “Down” or “Up” to move the text block.  
5. When the choice is made, press and release the “Set” button.  
Changing the Vertical Position  
Down  
Up  
Set  
Reset  
Figure 8: Four Front Pannel Push Buttons of VSI-Pro (Set)  
1) Press and hold the “Set” button.  
2) Press and release the “Reset” button.  
3) Release the “Set” button.  
4) Press “Down” or “Up” to move the text block.  
5) When the choice is made, press and release the “Set” button.  
VSI-Pro VIDEO SERIAL INTERFACE  
14  
PROGRAMMING  
5.1 GETTING STARTED  
To access the main-menu of the VSI-Pro, simultaneously hold down the “Down” & “Up” buttons and press and  
release the “Reset” button and then release the “Down” & “Up” buttons. This will take you to the main programming  
menu. To navigate through this menu, simply use the “Down” and “Up” buttons to position the cursor in front of the  
desired function, then press “Set” to access that function.  
If you have difficulty entering the main-menu, try the following procedure exactly. With your left thumb, lightly press  
and hold in the two buttons to the left (Up & Down). While holding down these buttons, press and release the “Reset”  
button with your right thumb. Then release the other buttons.  
NOTE  
?
If a sub-menu has an “EXIT” selection, always go there and press "Set". Pressing  
"Reset" at the main-menu exits you from the programming mode.  
5.2 MAIN PROGRAMMING MENU  
Following is a detailed description of the menu selections and the programming capabilities of the VSI-Pro.  
REGISTER SELECT  
SCREEN SETUP  
TEXT DISPLAY  
COMMUNICATION  
EXCEPTION REPORT  
ALARM OUTPUTS  
TEST/DEMO MODE  
DOWNLOAD/UPLOAD SETUP  
HELP  
Figure 9 : VSI-Pro Main-Menu  
5.3 REGISTER SELECT  
To select a specific register, press the “Up” or “Down” button to move the cursor to “REGISTER SELECT“ and press  
“Set”. The REGISTER SELECT menu will bring up a sub-menu consisting of registers shown in Figure 10-A. You can  
go to the next or previous page by placing the cursor in front of “NEXT” or “PREVIOUS“ and then pressing “Set”. To  
select the desired register, press the “Up” or “Down” button to move the cursor to that register and press “Set”. After  
selecting the register, exit out of the REGISTER SELECT menu by pressing the “Up” or “Down” button to move the  
cursor to “EXIT” and then pressing “Set”. In the main-menu, press “Reset” to activate the programing for that specific  
register. REGISTER SELECT automatically formats the VSI-Pro to match your register’s communication settings.  
However, if you need to change these settings, you can do so through the COMMUNICATION menu described later  
in this manual.  
NOTE  
?
Whenever you select a register in this menu, certain programming features are reset to  
the default settings. Always set the register selection first, get the data on-screen, then  
proceed with additional programming.  
VSI-Pro VIDEO SERIAL INTERFACE  
15  
PROGRAMMING  
NOTE: The TCPIP232 Adapter can be programmed  
by this method or by using a standard PC with a  
serial cable along with the AVE IP setting software.  
Refer to the TCIP232 Adpater Manual for doing this.  
SECTION A : VSI-Pro Version 13.00  
Press the “Up” or “Down” button to move the cursor to  
“REGISTER SELECT” and press “Set”. The REGIS-  
TER SELECT menu will appear:  
Once you have set the IP address of the TCPIP232  
Adapter you will be in the “Generic” display mode.  
You may select another register driver to format this  
display. When you do this the VSI-Pro loads the  
default register baudrate as if a direct connection to  
the register so make sure you set the proper  
baudrate as described below.  
GENERIC  
TCPIP  
ADDRESSABLE VSI  
PC COM 1,2,3,4  
AD4323  
ADS  
The TCPIP232 Adpater communicates with the VSI-  
Pro via RS-232 at a baudrate of 19.2K. Therefore  
when you select this menu option the baudrate of the  
VSI-Pro is changed to this rate so communication for  
downloading the configuration can occur. When  
using the TCPIP232 adpater with other register  
drivers or data dump mode make sure you change  
the RXD baudrate to 19.2K so the VSI-Pro will  
communicate.  
DELTA SONO 3.1  
DRESSER WAYNE  
EDACOM  
- - - - - - - - - NEXT PAGE  
EXIT  
Figure 10-A: REGISTER SELECT  
Sub-Menu  
TCP/IP Limitations  
1. Press the “Up” or “Down” button to move the  
cursor to “TCPIP” and press “Set” to enter and  
change the IP address to the same as the IP  
address you wish to monitor.  
The TCPIP232 Adapter can monitor any Ethernet  
LAN either 10MBs or 100MB/s. However the actual  
long term throughput of the adpater is limited to  
5MB/s. This is more than enough for network printers  
for cash receipts, bar code scanners or single cash  
registers that operate in a “Live Mode”. Live Mode  
means the register transmitts the data on the net-  
work line by line or at the end of each transaction.  
Some cash registers have large local built in memo-  
ries for thousands of items and then only batch  
multiple transactions on the network at any given  
time or controlled by the server. Cash Registers  
utilizing this kind of batch processing are not suitable  
for security monitoring. Other devices that output  
large amounts of data will overrun the buffers of  
either the TCPIP232 Adapter or VSI-Pro and data will  
be lost and would not be suitable for security moni-  
toring anyway.  
EXAMPLE: If the IP address is 192.168.0.141, set  
the address on the TCPIP 232 Adapter using this  
menu.  
IP ADDRESS  
IP ADDRESS  
IP ADDRESS  
IP ADDRESS  
192  
168  
0
2
3
4
141  
DOWNLOAD CONFIGURATION  
EXIT  
Figure 10-B: TCPIP Sub-Menu  
The VSI-Pro has a set of powerful data dump modes  
that compatible with the TCPIP232 Adpater. If large  
data packets need filtering or special formats are  
required contact the factory.  
2. Press the “Up” or “Down” button to move the  
cursor to “Download Configuration” and press “Set”  
to execute. Make sure a TCPIP232 Adapter is  
connected and the VSI-Pro will download the IP  
settings to this device.  
3. Press the “Up” or “Down” button to move the  
cursor to “EXIT” and press “Set” to return to the  
previous menu.  
Refer to Appendix I for additional information on the  
TCPIP232 Adapter or the manual included with the  
adapter.  
VSI-Pro VIDEO SERIAL INTERFACE  
16  
PROGRAMMING  
Press the “Up” or “Down” button to move the cursor to  
“DELTASONO 3.1” and press “Set”. The DELTASONO  
3.1 menu will appear:  
Press the “Up” or “Down” button to move the cursor to  
“ADDRESSABLE VSI” and press “Set”. The ADDRESS-  
ABLE VSI menu will appear:  
DELTA JOURNAL  
DELTA RECEIPT  
EPSON JOURNAL  
EPSON RECEIPT  
EXIT  
SET ADDRESS  
EXIT  
ANY  
Figure 11-A: ADDRESSABLE VSI Sub-Menu  
SET ADDRESS  
Figure 13-A: DELTA SONO 3.1 Sub-Menu  
Choices: ANY, 1, 2, 3,..., 253, 254, 255  
Press the “Up” or “Down” button to move the cursor to  
“DRESSER WAYNE” and press “Set”. The DRESSER  
WAYNE menu will appear:  
Press the “Up” or “Down” button to move the cursor to  
“PC COM 1,2,3,4” and press “Set”. No menu will apprear  
and merely sets the VSI-Pro to “Generic” mode.  
POS / CDU  
NUCLEUS  
Press the “Up” or “Down” button to move the cursor to  
“AD4323” and press “Set”. No menu will apprear and  
merely sets the VSI-Pro to support the special protocol  
of this model.  
Figure 14-A: DRESSER WAYNE Sub-Menu  
Press the “Up” or “Down” button to move the cursor to  
“POS / CDU” and press “Set”. The POS / CDU menu  
will appear:  
Press the “Up” or “Down” button to move the cursor to  
“ADS” and press “Set”. The ADS menu will appear.  
JOURNAL  
RECEIPT  
PRINTER  
PRINTER  
DISPLAY  
EXIT  
RECEIPT  
Figure 15-A: POS / CDU Sub-Menu  
Figure 12-A: ADS Sub-Menu  
Press the “Up” or “Down” button to move the cursor to  
“NUCLEUS” and press “Set”. The NUCLEUS menu  
will appear:  
DISPLAY  
Choices:JOURNAL, RECEIPT  
Terminal 1  
Terminal 2  
Terminal 3  
Terminal 4  
Terminal 5  
Terminal 6  
Terminal 7  
Terminal 8  
Figure 16-A: NUCLEUS Sub-Menu  
VSI-Pro VIDEO SERIAL INTERFACE  
17  
PROGRAMMING  
Press the “Up” or “Down” button to move the cursor to  
“EDACOM” and press “Set”. The EDACOM menu will  
appear:  
Press the “Up” or “Down” button to move the cursor to  
“GILBARCO” and press “Set”. The GILBARCO menu  
will appear:  
MODEL  
EXIT  
E90  
PC G-SITE  
TCRG / 2  
TCR 15 G [ OLD FMT ]  
TCR 15 G [ NEW FMT ]  
Figure 17-A: EDACOM Sub-Menu  
Press the “Up” or “Down” button to move the cursor to  
“MODEL E90” and press “Set”. The MODEL E90 menu  
will appear:  
Figure 21-A: GILBARCO Sub-Menu  
Press the “Up” or “Down” button to move the cursor to  
“IBM 3151 TERMINAL” and press “Set”. The IBM 3151  
TERMINAL menu will appear:  
MODEL  
EXIT  
E9010  
DISPLAY  
EXIT  
MIXED  
Figure 18-A: MODEL E90 Sub-Menu  
Press the “Up” or “Down” button to move the cursor to  
“FUJISU 9920” and press “Set”. The FUJISU 9920  
menu will appear:  
Figure 22-A: IBM 3151 TERMINAL Sub-Menu  
IBM 3151 TERMINAL  
DISPLAY  
EXIT  
JOURNAL  
Choices: JOURNAL, RECEIPT, MIXED  
Press the “Up” or “Down” button to move the cursor to  
“IBM RDS ” and press “Set”. The IBM RDS menu will  
appear:  
Figure 19-A: IBM RDS Sub-Menu  
Press the “Up” or “Down” button to move the cursor to  
“GASBOY” and press “Set”. The GASBOY20-A menu  
will appear:  
DISPLAY  
EXIT  
JOURNAL  
DEVICE  
CON-  
Figure 23-A: IBM RDS Sub-Menu  
SOLE  
DEVICE ADDRESS  
EXIT  
01  
Press the “Up” or “Down” button to move the cursor to  
“MICRELEC” and press “Set”. The MICRELEC menu  
will appear:  
Figure 20-A: GASBOY Sub-Menu  
DEVICE  
MICRELEC  
MICRELEC  
EXIT  
MS  
9500  
SERIES  
Choices: PRINTER, CONSOLE,CSL OLD  
DEVICE ADDRESS  
Figure 24-A: MICRELEC Sub-Menu  
Choices: ANY, 01, 02, 03,..., 17  
VSI-Pro VIDEO SERIAL INTERFACE  
18  
PROGRAMMING  
Press the “Up” or “Down” button to move the cursor to  
“MICRELEC MS SERIES” and press “Set”. The  
MICRELEC MS SERIES menu will appear:  
DEVICE ADDRESS  
Choices: ANY, 01, 02, 03,...,13, 14, 15  
MODE  
OPERATOR  
CUSTOMER  
COMBINED  
EXIT  
Choices: EMULATE,TAP  
Press the “Up” or “Down” button to move the cursor  
to “MICROS ISN NETWORK” and press “Set”. The  
MICROS ISN NETWORK menu will appear:  
Figure 25-A: MICRELEC MS SERIES Sub-Menu  
SOURCE TYPE :  
SRC ISN GNA :  
ANY  
ANY  
ANY  
ANY  
ANY  
ANY  
ANY  
ANY  
Press the “Up” or “Down” button to move the cursor to  
“MICRELEC 9500” and press “Set”. The  
MICRELEC9500 menu will appear:  
SRC ISN LNA  
SRC IDN ID  
:
:
DESTIN TYPE :  
DST ISN GNA :  
JOURNAL  
RECEIPT  
CHECK  
CREDIT  
EXIT  
DST ISN LNA  
DST IDN ID  
EXIT  
:
:
Figure 29-A: MICROS IDN NETWORK Sub-Menu  
SOURCE TYPE  
Figure 26-A: MICRELEC 9500 Sub-Menu  
Press the “Up” or “Down” button to move the cursor to  
“MICROS” and press “Set”. The MICROS menu will  
appear:  
Choices: ANY, 00, 01, 02 ,03,..., 09  
SRC ISN GNA  
Choices: ANY, 00, 01, 02, 03,..., 32  
SRC ISN LNA  
LOCAL VSS  
MICROS IDN NETWORK  
MICROS ISN NETWORK  
EXIT  
Choices: ANY, 00, 01, 02, 03,..., 32  
SRC IDN ID  
Figure 27-A: MICROS Sub-Menu  
Choices: ANY, 00, 01, 02, 03,..., 15  
DESTIN TYPE  
Press the “Up” or “Down” button to move the cursor to  
“MICROS IDN NETWORK” and press “Set”. The MI-  
CROS IDN NETWORK menu will appear:  
Choices: ANY, 00, 01, 02, 03,..., 09  
DST ISN GNA  
DEVICE :  
PRINTER  
DEVICE ADDRESS: ANY  
Choices: ANY, 00, 01, 02, 03,..., 32  
DST ISN LNA  
MODE:  
EXIT  
TAP  
Figure 28-A: MICROS IDN NETWORK Sub-Menu  
DEVICE  
Choices: ANY, 00, 01, 02, 03,..., 32  
DST IDN ID  
Choices: PRINTER, VIDEO  
Choices: ANY, 00, 01, 02, 03,..., 15  
VSI-Pro VIDEO SERIAL INTERFACE  
19  
PROGRAMMING  
Press the “Up” or “Down” button to move the cursor to  
“NCR” and press “Set”. The NCR menu will appear:  
MODEL :  
WORKING MODE :  
EXIT  
NCR 2113,3110  
Figure 33-A: PANASONIC Sub-Menu  
MODEL  
NCR 745X [ POLE ]  
NCR JRNL PRINTER  
NCR RCPT PRINTER  
NCR SLIP PRINTER  
Choices : 6000, 7000, 8000  
WOKING MODE  
Figure 30-A: NCR Sub-Menu  
Choices : ACK , TAP  
Press the “Up” or “Down” button to move the cursor to  
“NIXDORF BEETLE” and press “Set”. The NIXDORF  
BEETLE menu will appear:  
Press the “Up” or “Down” button to move the cursor to  
“SHARP” and press “Set”. The SHARP menu will ap-  
pear.  
REMOTE  
OPERATOR DISPLAY  
SLIP  
2590  
3100,3110  
3220,3221,3250  
3310,3311,3550  
A-460,A-470  
A-550,A-570  
A-610,A650  
A-750  
Figure 31-A: NIXDORF BEETLE Sub-Menu  
Press the “Up” or “Down” button to move the cursor to  
“NORAND 1200” and press “Set”. The NORAND 1200  
menu will appear:  
A-770  
Figure 34-A: SHARP Sub-Menu  
TITLE DISPLAY :  
CONSOLE ID :  
WORKING MODE :  
EXIT  
ON  
ANY  
Press the “Up” or “Down” button to move the cursor to  
“SICOM ” and press “Set”. The SICOM menu will ap-  
pear:  
SECNET ADDRESS  
EXIT  
8
Figure 32-A: NORAND 1200 Sub-Menu  
TITLE DISPLAY  
Figure 35-A: SICOM Sub-Menu  
SECNET ADDRESS  
Choices: ON, OFF  
CONSOLE ID :  
Choiecs: ANY, 1, 2, 3,..., 255  
Choices: ANY, 1, 2, 3, 4, 5, 6, 7, 8  
WORKING MODE  
Press the “Up” or “Down” button to move the cursor to  
“SUNTRONIC” and press “Set”. The SUNTRONIC menu  
will appear.  
Choices: ACK , TAP  
Press the “Up” or “Down” button to move the cursor to  
“PANASONIC” and press “Set”. The PANASONIC menu  
will appear:  
890,891,960  
2000  
Figure 36-A: SUNTRONIC Sub-Menu  
VSI-Pro VIDEO SERIAL INTERFACE  
20  
PROGRAMMING  
Press the “Up” or “Down” button to move the cursor to  
“TCI” and press “Set”. The TCI menu will appear:  
GENERIC  
BEETLE / 50 PRINTERS  
CASIO TK-T500  
CLARITY EPOS  
CASIO QT2K  
DRESSER WAYNE  
EDACOM  
DEVICE ADDRESS  
EXIT  
000  
Figure 37-A: TCI Sub-Menu  
DEVICE ADDRESS  
HTEC  
HUTH T400 / T500  
- - - - NEXT PAGE  
EXIT  
Choices : 000, 001, 002,..., 999  
Press the “Up” or “Down” button to move the cursor to  
“UNIWELL UN 4025” and press “Set”. The UNIWELL UN  
4025 menu will appear:  
Figure 40-B: REGISTER SELECT  
Sub-Menu  
Press the “Up” or “Down” button to move the cursor to  
“BEETLE / 50 PRINTER” and press “Set”. The BEETLE  
/ 50 PRINTER menu will appear:  
DEVICE ADDRESS  
ANY ADDRESS  
ON  
000  
EXIT  
REMOTE  
SLIP  
OPERATOR  
DISPLAY  
Figure 38-A: UNIWELL UN 4025 Sub-Menu  
DEVICE ADDRESS  
Choices: 000, 001, 002,..., 999  
ANY ADDRESS  
Figure 41-B: BEETLE / 50 PRINTERS Sub-Menu  
Press the “Up” or “Down” button to move the cursor to  
“CASIO TK-T500” and press “Set”. The CASIO TK-T500  
menu will appear:  
Choices: ON, OFF  
MODEL :  
MODE :  
EXIT  
TK-T500  
EMULATING  
Press the “Up” or “Down” button to move the cursor to  
“VERIFONE” and press “Set”. The VERIFONE menu will  
appear:  
JOURNAL TAPPING  
RECEIPT TAPPING  
JOURNAL EMULATING  
RECEIPT EMULATING  
Figure 42-B: CASIO TK-T500 Sub-Menu  
MODE  
Choices: TAPPING, EMULATING  
Figure 39-A: VERIFONE Sub-Menu  
SECTION B: VSI-Pro V13.24  
Press the “Up” or “Down” button to move the cursor to  
“CLALITY EPOS” and press “Set”. The CLALITY EPOS  
menu will appear:  
Press the “Up” or “Down” button to move the cursor to  
“REGISTER SELECT” and press “Set”. The REGISTER  
SELECT menu will appear:  
SET TERM NO  
EXIT  
ALL  
Figure 43-B: CLARITY EPOS Sub-Menu  
VSI-Pro VIDEO SERIAL INTERFACE  
21  
PROGRAMMING  
SET TERM NO.  
Press the “Up” or “Down” button to move the cursor to  
“NIXDORF BEETLE” and press “Set”. The NIXDORF  
BEETLE menu will appear:  
Choices: ALL, 1, 2, 3,..., 253, 254, 255  
Press the “Up” or “Down” button to move the cursor to  
“DRESSER WAYNE” and press “Set”. The DRESSER  
WAYNE menu will appear:  
JOURNAL PRINTER  
RECEIPT PRINTER  
Figure 49-B: NIXDORF BEETLE Sub-Menu  
POS / CDU  
NUCLEUS  
Press the “Up” or “Down” button to move the cursor to  
“OMEGA 2000” and press “Set”. The OMEGA 2000  
menu will appear:  
Figure 44-B: DRESSER WAYNE Sub-Menu  
Press the “Up” or “Down” button to move the cursor to  
“POS / CDU” and press “Set”. The POS / CDU menu  
will appear:  
JOURNAL PRINTER  
RECEIPT PRINTER  
JOURNAL  
RECEIPT  
PRINTER  
PRINTER  
Figure 50-B: OMEGA 2000 Sub-Menu  
Press the “Up” or “Down” button to move the cursor to  
“SCHLUMBERGER” and press “Set”. The  
SCHLUMBERGER menu will appear:  
Figure 45-B: POS / CDU Sub-Menu  
Press the “Up” or “Down” button to move the cursor to  
“NUCLEUS” and press “Set”. The NUCLEUS menu will  
appear:  
DISPLAY  
EXIT  
RECEIPT  
Terminal 1  
Terminal 2  
Terminal 3  
Terminal 4  
Terminal 5  
Terminal 6  
Terminal 7  
Terminal 8  
Figure 51-B: SCHLUMBERGER Sub-Menu  
DISPLAY  
Choices: RECEIPT, CDU[ 2L ], C.D.U.  
Press the “Up” or “Down” button to move the cursor to  
“SHARP 750 ER-01PU” and press “Set”. The SHARP 750  
ER-01PU menu will appear:  
Figure 46-B: NUCLEUS Sub-Menu  
DISPLAY  
EXIT  
RECEIPT  
Press the “Up” or “Down” button to move the cursor to  
“EDACOM” and press “Set”. The EDACOM menu will  
appear:  
Figure 52-B: SHARP 750 ER-01PU Sub-Menu  
DISPLAY  
Choices: RECEIPT, JOURNAL  
MODEL  
EXIT  
E90  
Figure 47-B: EDACOM Sub-Menu  
Press the “Up” or “Down” button to move the cursor to  
“MODEL E90” and press “Set”. The MODEL E90 menu  
will appear:  
NOTE  
?
MODEL  
EXIT  
E9010  
As we continually add new registers, these  
menus are subject to change.  
Figure 48-B: MODEL E90 Sub-Menu  
VSI-Pro VIDEO SERIAL INTERFACE  
22  
PROGRAMMING  
5.4 SCREEN SETUP  
Press the “Up” or “Down” button to move the cursor to “SCREEN SETUP” and press “Set”. The following  
menu will appear:  
TEXT GRAYSCALE  
BLACKGROUND GRAYSCALE  
HORIZONTAL POSITION  
VERTICAL POSITION  
CLOCK  
ON-SCREEN TITLER  
EXIT  
Figure 53: SCREEN SETUP Sub-Menu  
TEXT GRAYSCALE  
To change the display border and/or the grayscale of the text on screen, press the “Up” or “Down” button to move the  
cursor to “TEXT GRAYSCALE” and press “Set”. Cycle through the selections by pressing the “Up” or “Down” buttons.  
There are 10 settings to choose from. Make your selection and press “Set” to return to the previous menu.  
BACKGROUND GRAYSCALE  
To change the display border and/or the grayscale of the text on screen, press the “Up” or “Down” button to move the  
cursor to “BACKGROUND GRAY SCALE” and press “Set”. Cycle through the selections by pressing the “Up” or  
“Down” buttons. There are 10 settings to choose from. Make your selection and press “Set” to return to the previous  
menu.  
HORIZONTAL POSITION  
To change the horizontal position of the inserted text on-screen, press the “Up” or “Down” button to move the cursor  
to “HORIZONTAL POSITON” and press “Set”. Press the “Up” or “Down” buttons to move the text to the desired  
horizontal position.  
VERTICAL POSITION  
To change the vertical position of the inserted text on-screen, press the “Up” or “Down” button to move the cursor to  
“VERTICAL POSITION” and press “Set”. Press the “Up” or “Down” buttons to move the text to the desired vertical  
position.  
NOTE  
?
Upon powering up for the first time or when the battery becomes depleted, the on-screen  
Time / Date display may be incorrect or have unreadable characters. If this is the case,  
enter the clock menu and “Reset Time / Date”. The Time / Date will then show readeable  
characters and be unaffected by a Master Reset.  
CLOCK  
To program the clock's functions, press the “Up” or “Down” button to move the cursor to “CLOCK” and press “Set”.  
The following menu will appear:  
VSI-Pro VIDEO SERIAL INTERFACE  
23  
PROGRAMMING  
T/D DISPLAY  
ON  
12 HOUR  
MM/DD/YY  
DISABLED  
TIME FORMAT  
DATE FORMAT  
DAYLIGHT SAVING  
SET TIME / DATE  
RESET TIME / DATE  
T/D LOCKING  
EXIT  
ON  
Figure 54: CLOCK Sub-Menu  
T/D DISPLAY turns the time/date display on or off. Press the “Up” or “Down” button to move the cursor to “T/D  
DISPLAY” and press “Set”. The cursor will start flashing. Press the “Up” or “Down” button to toggle between “ON”  
or “OFF” and press “Set” when the desired value is displayed.  
TIME DISPLAY selects either 12-hour AM/PM or 24-hour Military Time format with AM/PM. Press the “Up” or  
“Down” button to move the cursor to “TIME DISPLAY” and press “Set”. The cursor will start flashing. Press the  
“Up” or “Down” button to toggle between time formats and press “Set” when the desired format is displayed.  
DATE FORMAT chooses one of the three available formats. Press the “Up” or “Down” button to move the cursor  
to “DATE FORMAT” and press “Set”. The cursor will start flashing. Press the “Up” or “Down” button to toggle  
between date formats and press “Set” when the desired format is displayed.  
DAYLIGHT SAVING selects, for example, USA, Canada, Australia or is disabled. Press the “Up” or “Down” button  
to move the cursor to “DAYLIGHT SAVING” and press “Set”. The cursor will start flashing. Press the “Up” or  
“Down” button to toggle between values and press “Set” when the desired value is displayed.  
SET TIME/DATE sets the clock manually. Press the “Up” or “Down” button to move the cursor to “SET TIME/  
DATE” and press “Set”. The time/date will appear and the cursor will start flashing. Press the “Up” and “Down”  
button to change the value and press “Set” when the desired value is displayed. The value is selected and the  
cursor will advance to the next position. When the desired time/date is displayed, press the “Up” and “Down”  
buttons simultaneously to enter the time/date into memory and return to the previous menu.  
RESET TIME/DATE resets the clock to the default value. Press the “Up” or “Down” button to move the cursor to  
“RESET TIME/DATE” and press “Set” to reset the time/date.  
T/D LOCKING turns the time/date locking on or off. If the time/date locking is turned on, make sure that the time  
and date format selected is the same as the ATM time and date format. Press the “Up” or “Down” button to move  
the cursor to “T/D LOCKING” and press “Set”. The cursor will start flashing. Press the “Up” or “Down” button to  
toggle between “ON” or “OFF” and press “Set” when the desired value is displayed.  
If the T/D LOCKING is turned on, make sure that the time format selected is the same as the register’s time/date  
format. If the T/D LOCKING is turned on, the VSI-Pro will monitor the incoming data string. If it finds a valid time and  
date in one or two consecutive lines, it will set the clock to whatever time/date it finds. A valid time has the following  
formats:  
HH:MM, HH:MM:ss  
HH:MM AM, HH:mm:ss AM  
HH:MM PM, HH:MM:ss PM  
where hh is a number between 0 and 12 ( 24 if either AM or PM not present )  
A valid date has the same format as for date display and has either “/” or “-" as a separator.  
ON-SCREEN TITLER  
Press the “Up” or “Down” button to move the cursor to “ON-SCREEN TITLER” and press “Set”. The following menu  
will appear:  
VSI-Pro VIDEO SERIAL INTERFACE  
24  
PROGRAMMING  
TITLER  
TITLE  
OFF  
EXIT  
Figure 55: ON-SCREEN TITLER Sub-Menu  
TITLER  
To change the status of the on-screen titler, press the “Up” or “Down” button to move the cursor to “TITLER” and  
press “Set”. The cursor will start flashing. Select either “ON” or “OFF” by pressing the “Up” or “Down” button. After  
making a selection, press “Set”. This will return the cursor to the non-flashing mode. Now select “EXIT” to return to  
the previous menu.  
TITLE  
The VSI-Pro gives you the option of a 40-character display for easy register identification in addition to the actual  
register transaction data.  
To create a title, press the “Up” or “Down” button to move the cursor to “TITLE” and press “Set”. You will see a row of  
40 boxes and the first box will be flashing.  
To change the character in the first position, press the “Up” or “Down” buttons to cycle through the alpha-numeric  
selections from the following list of available characters.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ  
abcdefghijklmnopqrstuvwxyz =:.+-*/9876543210  
The solid white box is used for a blank space. Make your selection and press “Set”. This will advance to the next  
block, repeat until you have entered the desired title. When finished, simultaneously press and release the “Down” &  
“Up” buttons to enter your title into memory. The white boxes will disappear and your title will be displayed as it will  
appear on-screen. Press the “Up” or “Down” button to move the cursor to “EXIT” and press “Set” to return to the  
previous menu.  
NOTE  
?
Remember, enabling the TITLE will limit text insertions to 10 lines maximum.  
EXIT  
Press the “Up” or “Down” button to move the cursor to “EXIT” and press “Set” to return to the previous menu.  
5.5 TEXT DISPLAY  
This menu will give you more control over the actual text block formatting and its appearance on the screen.Toaccess  
the menu, press the “Up” or “Down” button to move the cursor to “TEXT DISPLAY” and press “Set”. The following sub-  
menu will appear:  
SCREEN BLANK  
DISPLAY LINES  
DISPLAY FORMAT  
LINE COMPRESS  
SPACE COMPRESS  
LEFT JUSTIFIED  
SCROLL DELAY  
DISPLAY  
20  
10  
( TOP )  
OFF  
OFF  
OFF  
OFF  
ON  
EXIT  
Figure 56: Text Display Sub-Menu  
VSI-Pro VIDEO SERIAL INTERFACE  
25  
PROGRAMMING  
SCREEN BLANK  
Choices: NONE, 6, 12, 20, 30, 60, 120, 180, 300  
This is the amount of time that the VSI-Pro text display will remain on-screen after a transaction before blanking itself  
off (not the video picture, just the register transaction data) until the next transaction.  
To change the SCREEN BLANK setting, press the “Up” or “Down” button to move the cursor to “SCREEN BLANK”  
and press “SET”. The cursor will begin flashing. Press the “Up” or “Down” buttons to cycle through the selections.  
Press “Set” when the desired time is displayed. The cursor will stop flashing and you may continue programming.  
NOTE  
?
Choosing “NONE” means No Blanking. The VSI-Pro will display the last transaction  
until a new transaction is performed.  
DISPLAY LINES  
You have the choice of how many lines of text to display on-screen for register transactions. The choices are up to  
11 lines.  
To change the DISPLAY LINES setting, press the “Up” or “Down” button to move the cursor to “DISPLAY LINES” and  
press “Set”. The cursor will begin flashing. Press the “Up” or “Down” buttons to cycle through the selections. Press  
“Set” when the desired number is displayed. The cursor will stop flashing and you may continue programming.  
NOTE  
?
All register transaction data will scroll up regardless of the number of lines you choose  
to display on-screen and the more lines you display on-screen, the greater the amount  
of time that the transaction data will be recorded. However, some applications may limit  
the number of lines and the size of the on-screen display.  
NOTE  
?
If you are using an on-screen title, it will occupy Line 1, leaving 10 lines for the text  
insertion. If you enable the on-screen Time/Date then this takes one additional line also.  
DISPLAY FORMAT  
If “TOP” is selected which is the default, the data scrolls from the top most line down to the selected number of lines  
displayed. “T/D” and/or “TITLE” is displayed at the top of the screen. If “BOTTOM” is selected then the data scrolls  
up from the bottom most line to the top of the screen and “T/D” and/or “TITLE” is displayed at the bottom of the  
screen.  
VSI-Pro VIDEO SERIAL INTERFACE  
26  
PROGRAMMING  
LINE COMPRESS  
NOTE  
?
Set your Exceptions first before enabling this feature.  
The VSI-Pro automatically compresses the spaces in a line first as it reaches 40 characters. With LINE COMPRESS  
“ON”, the VSI-Pro will additionally remove multiple spaces and then vowels from the text to further compress the  
display as necessary.  
To make this selection, position the arrow in front of “LINE COMPRESS” and press and release “Set”. The arrow will  
start flashing. Cycle through “ON” or “OFF” by pressing either the “Up” or “Down” button, and press “Set” when your  
choice is displayed. The cursor will stop flashing and you can continue programming.  
SPACE COMPRESS  
Space Compress allows you select the number of maximum spaces next to each other in a line. The selections are  
1,2,3,4,5 and OFF. If you select “1” then if three spaces are shown on the receipt the VSI-Pro will delete 2 and only show  
1 space between characters on the video and on the output data to the DVR.  
LEFT JUSTIFICATION  
When LEFT JUSTIFIED is “ON”, the VSI-Pro will start each line of text with no leading spaces from the left margin of the  
text display block.  
SCROLL DELAY  
Scroll delay ensures that lines of text remain on-screen a minimum of 0.5 seconds. This is especially useful with  
registers that run at a high baud rate, time-lapse VCRs in extended record modes, switchers, or multiplexers.  
Sometimes, the register can produce characters so quickly that they can scroll up too fast on the screen to be  
recorded. When SCROLL DELAY is “ON”, the VSI-Pro slows down this data feed just enough to insure that each line  
of text is recorded.  
The choices for SCROLL DELAY are either “ON” or “OFF”. To make this selection, position the arrow in front of  
“SCROLL DELAY” and press and release “Set”. The arrow will start flashing. Cycle through “ON” or “OFF” by pressing  
either the “Up” or “Down” button, then press “Set” when your choice is displayed. The cursor will stop flashing and  
you can continue programming.  
NOTE  
?
At high baud rates, the SCROLL DELAY on the internal buffer of the VSI-Pro may  
overflow. This will cause lost text. The internal buffer can hold up to 20K characters  
before overflowing so it is more than enough for almost all cash register applications.  
DISPLAY  
You have the choice to globally turn “ON” or “0FF” the complete VSI-Pro text insertion function. This means no data  
will be visible on the monitor if you select DISPLAY “OFF”. However, if you select the DISPLAY “OFF”, you can still  
command each exception independently to either display on-screen or not through its program setup menu under  
“EXCEPTION REPORTS”. You may also choose to enable an alarm output to occur during an exception while not  
displaying the exception data through the program set-up in the ALARM OUTPUTS menu. With the display “OFF”,  
the VSI-Pro will still perform all functions as programmed, for example, exception reporting will still function, but the  
information will not appear on-screen unless programmed to do so in the EXCEPTIONS REPORT menu. Also the  
data will not show in the history buffer if not displayed.  
EXIT  
Press the “Up” or “Down” button to move the cursor to “EXIT” and press “Set” to return to the previous menu.  
VSI-Pro VIDEO SERIAL INTERFACE  
27  
PROGRAMMING  
5.6 COMMUNICATION  
This was discussed briefly in the section under “REGISTER SELECT” and will be fully explained here. When you  
choose your register type under the REGISTER SELECT menu, this automatically formats the VSI-Pro to the  
appropriate settings needed to communicate with your register. There may be times when you will need to amend  
these settings for a specific register.  
To access the Communication menu, press the “Up” or “Down” button to move the cursor to “COMMUNICATION”  
and press “Set”. The following menu will appear:  
INTERFACE TYPE  
RX BAUD RATE  
TX BAUD RATE  
PARITY  
RS-232  
AUTO  
AUTO  
NONE  
DATA BITS  
8
ON  
ON  
HANDSHAKE  
AUTO LINEFEED  
EXIT  
Figure 57: COMMUNICATION Sub-Menu  
INTERFACE TYPE  
Choices: RS-232, PASSIVE TAP, RS-485  
To set the interface type for your particular device, press the “Up” or “Down” button to move the cursor to “INTERFACE  
TYPE” and press and release “Set”. The cursor will start flashing. You can now use the “Up” or “Down” button to  
make your selection. When your selection appears, press “Set” again. The cursor will stop flashing and you can  
proceed to the next menu item for programming. RS-232 and RS-485 are defined by IEEE standards, however, the  
Passive Tap is a high impedance (100K) input with full diode protection. Refer to Table 1 and 1A for respective pin-  
outs of RS-232 or RS-485.  
RX BAUD RATE  
Choices: AUTO, 150, 300, 600, 1200, 2400, 4800, 9600, 14.4K, 19.2K, 28.8K, 38.4K  
To set the baud rate for your particular device, press the “Up” or “Down” button to move the cursor to “RX Baud  
Rate” and press “Set”. The cursor will start flashing. You can now use the “Up” or “Down” button to make your  
selection. When your selection appears, press “Set” again. The cursor will stop flashing and you can proceed to the  
next menu item for programming.  
TX BAUD RATE  
Choices: AUTO, 150, 300, 600, 1200, 2400, 4800, 9600, 14.4K, 19.2K, 28.8K, 38.4K  
This is a new feature that allows you to set the transmit baud rate to a separate device if you are looping the data  
back out of the VSI-Pro.  
To set the TX Baud Rate for your particular device, press the “Up” or “Down” button to move the cursor to “TX BAUD  
RATE” and press “Set”. The cursor will start flashing. You can now use the “Up” or “Down” buttons to make your  
selection. When your selection appears, press “Set”. The cursor will stop flashing and you can proceed to the next  
menu item for programming.  
NOTE  
?
When selecting 38.4K, the TX and RX Baud rate must both be 38.4K. However, with any  
lower baud rate the TX and RX can be any different baud rate.  
VSI-Pro VIDEO SERIAL INTERFACE  
28  
PROGRAMMING  
PARITY  
Choices: NONE, ODD, EVEN  
Press the “Up” or “Down” button to move the cursor to “PARITY” and press “Set”. The cursor will start flashing. Press  
the “Up” or “Down” button to cycle through the values and press “Set” when the desired value is displayed.  
DATA BITS  
Choices: 7 or 8  
If you select 7 Data Bits, you must select “ODD” or “EVEN” Parity in the Parity menu. Press the “Up” or “Down” button  
to move the cursor to “DATA BITS” and press “Set”. The cursor will start flashing. Press the “Up” or “Down” button to  
cycle through the values and press “Set” when the desired value is displayed.  
HANDSHAKE  
Choices: ON, OFF  
Handshaking is an electrical signal that tells the cash register or computer that the VSI-Pro is ready to receive data.  
It may not be necessary and/or need not be connected to an outgoing signal from the cash register or computer  
since the VSI-Pro does not require handshaking. The VSI-Pro handshaking signal is always true signally the cash  
register or computer to send data.  
Handshaking guarantees that the internal buffer is not over run or text is not lost. Most AVE interfaces do not  
support this function. Also since the VSI-Pro has a 20K buffer this feature is generally not required.  
Press the “Up” or “Down” button to move the cursor to “HANDSHAKE” and press “Set”. The cursor will start flashing.  
Press the “Up” or “Down” button to cycle through the values and press “Set” when the desired value is displayed.  
AUTO LINEFEED  
Choices: ON, OFF  
Auto Linefeed makes the VSI-Pro append a CR/ LF after each displayed line. The default of this function is “ON”, but  
if you would like to disable it then press the “Up” or “Down” button to move the cursor to “AUTO LINEFEED” and  
press “Set”. The cursor will start flashing. Press the “Up” or “Down” button to cycle through the values and press “Set”  
when the desired value is displayed.  
EXIT  
Press the “Up” or “Down” button to move the cursor to “EXIT” and press “Set” to return to the previous menu.  
5.7 EXCEPTION REPORTS  
EXCEPTION REPORT OVERVIEW  
The Exception Report gives you the option to assign an on-screen flag, trigger an alarming device, or send data to  
another serial device on any questionable transaction that you have preprogrammed into the VSI-Pro. The VSI-Pro  
will allow programming of up to 24 separate exceptions. These exceptions can be VOIDS, REFUNDS, COUPONS,  
PAID OUT, RETURNS, individual departments, specific items, or any transaction that you determine (by programming)  
to be “exceptional” or questionable.  
You may even set ranges for the exceptions. For example, all transactions over $100, between $8.00 and $25.00, or  
lower than $10 and greater than $25.00, all transactions by a specific cashier, or whatever transactions you need to  
watch exceptionally close.  
VSI-Pro VIDEO SERIAL INTERFACE  
29  
PROGRAMMING  
The following is a brief overview of how to set up Exception Reports.  
1. On the main-menu, press the “Up” or “Down” button to move the cursor to “EXCEPTION REPORT” and press  
“Set”.  
2. On the sub-menu, press the “Up” or “Down” button to move the cursor to “EXCEPTION HISTORY” and press  
“Set”.  
3. On the sub-menu, press the “Up” or “Down” button to move the cursor to “DVR SELECTION” and press “Set”.  
Thenn select the model of DVR you are using.  
4. Exit and press the “Up” or “Down” button to move the cursor to “SET EXCEPTION” and press “Set”.  
5. To select the Exception No. that you wish to program, press the “Up” or “Down” button to move the cursor to the  
desired Exception No. then press “Set”. Press the “Up” or “Down” button to toggle between the choices.  
6. Make sure that DISPLAY is set to “ON” for any exception data to be saved in the Exception History.  
7. Program the Exception String in the Exception Report to compare the data that shows on the screen for time  
search mode in the Exception History menu.  
8. After you have set up the desired configurations, press the REC button on the DVR to record video into a hard  
drive or use alarm output for triggering the DVR at record input.  
9. The monitor should display a flashing REC message and the REC button will light up indicating the DVR is in  
the recording mode.  
ON-SCREEN FLAGS  
You have several options for programming your Exception Report. The first option typically has all programmed  
exceptions display a flashing asterisk in the upper right corner of the on-screen display, or reversing the entire text  
display. This on-screen flag is controlled through the ALARM OUTPUTS menu. You assign a corresponding alarm to  
an exception and set the parameters for the flag in this menu. You do this by choosing “DISPLAY” for the corresponding  
exception number and selecting “ON”. With this option, all questionable transactions (exceptions) will be “flagged”  
with the flashing asterisk.  
You can then review these exceptions by putting your DVR or VCR in play and pressing the FF button. This will give  
you a fast scan of the tape and you can go into normal play when you see the flashing asterisk and view that  
transaction in real time or slow play or frame by frame, depending on the type of playback options of your particular  
DVR or VCR.  
HARD ALARM OUTPUT  
The VSI-Pro allows you to program exceptions to trigger external alarming devices such as time-lapse VCR’s,  
quads, enunciators, LED’s etc. Using theALARM OUTPUT you can have your time-lapse VCR record only exceptions,  
or have an alarming quad go to full screen on an exception, or even trigger a buzzer to alert you that an exception  
has occurred.  
PRINTER or DVR OUTPUT  
There may be situations where you do not want cashiers or other employees to know what triggers an exception. In  
this case, the VSI-Pro provides a separate output that will send data to a remotely located serial printer. If you turn the  
on-screen display off and the output on and you have a remote serial printer hooked up to the VSI-Pro, then, whenever  
an exception is reported, it is sent out to the serial printer only. The printer will give you a hard copy printout of the  
questionable transaction with the time and date. With this hard copy printout of the exception report, you can then  
review the tape by going directly to that exception’s time.  
The serial printer output of the VSI-Pro can be programmed to send out the entire transction. The output can be  
connected to the other equipment such as DVRs, computers, phone line transmissions or digital storage devices for  
later retrieval.  
The VSI-Pro also has a “triggered text” feature. This feature allows programmed text or control characters to be sent  
out when an exception occurs to trigger devices like DVR’s to save the data file for future review. Other computer  
devices can wait for this specified text string and do other functions at this time via the serial communication process.  
From the main programming VSI-Pro menu, press the “Up” or “Down” button to move the cursor to “EXCEPTION  
REPORT” and press and release “Set”. The following menu will appear:  
VSI-Pro VIDEO SERIAL INTERFACE  
30  
PROGRAMMING  
EXCEPTION HISTORY  
SET EXCEPTION  
OUTPUT  
TIME STAMP  
EXIT  
ON  
ON  
Figure 58: EXCEPTION REPORT Sub-Menu  
EXCEPTION HISTORY  
Press the “Up” or “Down” button to move the cursor to “ EXCEPTION HISTORY ” and press “Set”. The following  
menu will appear:  
TOTAL EXCEPTION  
VIEW EXCEPTIONS  
DVR SELECTION  
TIME SEARCH  
000  
OUTPUT EXCEPTIONS  
CLEAR HISTORY  
EXIT  
Figure 59: EXEPTION HISTORY Sub-Menu  
TOTAL EXCEPTIONS  
This is not a selection for just displays the total exception count kept in the Exception History Buffer.  
VIEW EXCEPTIONS  
This displays the buffered exceptions on-screen, starting with the oldest exception in the buffer. Press the “Up” or  
“Down” button to move the cursor to “VIEW EXCEPTIONS” and press “Set”. Once in the exception displaying  
screen, press the “Up” or “Down” button to scroll to the next screen. Press “Set” to exit and return to the previous  
menu. Remember, you must turn the DISPLAY “ON” for exceptions to be saved in history.  
For example:  
Define “NOSELL” as an exception string In Exception NO. 2 , DISPLAY to be “ON”, and define OPERATOR “IN”.  
11:09:45A  
9/12/05 MON  
REC  
11:09:45 A  
11:13:12 A  
11:20:23 A  
11:22:21 A  
11:26:18 A  
9/12/05 NO SALE  
9/12/05 RETURN  
9/12/05 NO SALE  
9/12/05 CANCEL  
9/12/05 NO SALE  
**** END OF EXCEPTION ****  
12-09-2005 11:30:05  
Figure 60: Display of View Exceptions  
@
NOTE  
For any exception you must program Display “ON” for any exception data to be  
saved in the Exception History.  
VSI-Pro VIDEO SERIAL INTERFACE  
31  
PROGRAMMING  
DVR SELECTION  
Press the “Up” or “Down” button to move the cursor to “DVR SELECTION” and press “Set”. The following menu will  
appear:  
NONE  
DMS-3001  
DVR-3011.3021  
EXIT  
Figure 61: DVR Selection Sub-Menu  
DVR-3011 / DVR-3021  
Press the “Up” or “Down” button to move the cursor to “DVR-3011.3021” and press “Set”. An asterisk appears to  
indicate your selection.  
DEST ID  
SCR ID  
EXIT  
1
1
Figure 62: DVR-3011.3021 Sub-Menu  
DEST ID and SRC ID  
Choices: 1 through 32  
TIME SEARCH  
TIME SEARCH SETTING  
USING TIME SEARCH FUNCTION  
Press the “Up” or “Down” button to move the cursor to “TIME SEARCH” and press “Set”. The following sub-menu  
will appear:  
TRANSACTION  
11:09:45 A 9/12/05  
11:20:23 A 9/12/05  
11:22:21 A 9/12/05  
11:22:21 A 9/12/05  
11:22:21 A 9/12/05  
11:22:21 A 9/12/05  
NEXT PAGE  
NOSELL  
NOSELL  
NOSELL  
NOSELL  
NOSELL  
NOSELL  
EXIT  
12-09-2005 11:30:05  
Figure 63: Display of TIME SEARCH  
VSI-Pro VIDEO SERIAL INTERFACE  
32  
PROGRAMMING  
EXAMPLE  
Define “NOSELL” as an exception string In Exception No. 2 , DISPLAY to be “ON”, and define OPERATOR “IN”.  
If the screen is displayed “NOSELL”, the VSI-Pro will keep this displayed line on Exception History.  
VSI-PRO  
VIDEO IN  
CAMERA  
RS-232  
RXD  
RG-59U  
VIDEO OUT  
VIDEO IN  
RG-59U  
RS-232  
TXD  
CASH REGISTER  
VIDEO OUT  
VIDEO IN  
RG-59U  
MONITOR  
Figure 64: VSI-Pro with DVR Connections  
OUTPUT EXCEPTIONS  
This selection allows you to have the buffered exceptions sent out for printing. This is a global setting for all excep-  
tions, but you also need to turn on the output for each independent exception.  
CLEAR HISTORY  
This selection clears all the buffered exceptions and resets the TOTAL EXCEPTIONS counter.  
EXIT  
Press the “Up” or “Down” button to move the cursor to “EXIT” and press “Set” to return to the previous menu.  
SET EXCEPTION  
Press the “Up” or “Down” button to move the cursor to “SET EXCEPTION” and press “Set”. The following sub-  
menu will appear:  
VSI-Pro VIDEO SERIAL INTERFACE  
33  
PROGRAMMING  
EXCEPTION NO.  
DISPLAY  
1
ON  
OUTPUT  
ON  
HISTORY BUFFER  
SCROLL MATCHING  
EXCEPTION STRING  
NO SALE  
ON  
OFF  
RANGE  
0000.00 - 0000.00  
OPERATOR  
NONE  
EXIT  
Figure 65: SET EXCEPTION Sub-Menu  
EXCEPTION NO.  
Choices: 1 through 24  
To select the Exception No. that you wish to program, press the “Up” or “Down” button to move the cursor to “EXCEP-  
TION NO.” and press “Set”. The cursor will start flashing. Use the “Up” & “Down” button to sequence through the  
choices. Make your selection and press “Set”. The cursor will stop flashing and you may continue to the next menu  
item.  
DISPLAY  
Choices: ON, OFF  
The DISPLAY item lets you control whether or not this particular exception is displayed on the video monitor. Please  
understand that if you are not using a remote serial printer and if you do not turn on the Exceptions display here, you  
will not have the on-screen flag and consequently no record of the exception when it occurs.  
To make your selection, press the “Up” or “Down” button to move the cursor to “DISPLAY” and press “Set”. The  
cursor will start flashing. Press the “Up” or “Down” button to toggle between “ON” or “OFF”. Make your selection and  
press “Set”. The cursor will stop flashing and you may continue to the next menu item.  
APPLICATION NOTE  
If the display of the Exception is turned off here, the exception data will actually be erased  
from the screen. This feature can be used to generate what we refer to as “Negative  
Exceptions”, allowing the removal of unwanted text from the screen. See “Negative  
Exceptions” that follows.  
OUTPUT  
Choices: ON, OFF  
The OUTPUT controls the RS-232 data from the VSI-Pro. Typically this is sent to a remote Serial Printer to provide  
a hard copy of Exceptions with time and date on it. This data can also be sent out to a computer with appropriate  
software and give you the ability to analyze data. You could also use an auto answer modem and have the data sent  
to a central office or even to your home. The serial devices must have the same Baud Rate, Parity, and Data Bits as  
the VSI-Pro for optimum performance of data transfer.  
To make your selection, press the “Up” or “Down” button to move the cursor to “OUTPUT” and press “Set”. Press the  
“Up” or “Down” button to toggle between “ON” or “OFF”. Make your selection and press “Set”. The cursor will stop  
flashing and you may continue to the next menu item.  
VSI-Pro VIDEO SERIAL INTERFACE  
34  
PROGRAMMING  
HISTORY BUFFER ON/OFF  
The history buffer stores all the exceptions that are occur in the VSI-Pro. Sometimes this can be very large and  
consume a large portion of the memory of the VSI-Pro. This can be used to automatically search a compatible  
DVR, upload to a PC to save or print out and view on screen on the VSI-Pro. This setting allows the user to  
enable or disable this feature as to conserve memory allocation for other features.  
SCROLL MATCHING EXCEPTION STRINGS ON/OFF  
Scroll Matching is a feature to better remove those advertising scrolling messages on the customer display of  
cash registers so they do not clutter up the video recording. To better understand how to use this, first we must  
discuss how the Exception String is processed.  
Exception Strings (with Scroll Matching OFF) are compared to any text in a line or any text after a CR LF up to 20  
characters. If the line is longer than 20 characters we insert a virtual LF CR. Therefore exception string can not be  
longer than 20 characters. If you use a wild card in front of or behind of a normal exception string then no matter  
what letter is recieved in that position of the wild card it will be accepted as part of exception string.  
Typically to erase these scrolling messages we would use the Negative Exception feature and turn “Off” the  
display after we entered in the words with or without wildcards. However this left many unwanted bits and pieces  
of the scrolling message visible because the transactions interrupt the scrolling message and then when the  
transaction is completed the scrolling message goes back to the exact place in the message where it was inter-  
rupted. This is different than normal transactions for they always start with a the description, quantity and price  
usually in one line.  
In scrolling messages we may not have LF and sometimes no CR. This has the first character of every line  
different of the scrolling message possibly different and even partial words starting at any place within any one of  
the words of the scrolling message. Therefore conventional Exceptions even with the wild card does not remove  
all.  
Scroll Matching “On” allows you to enter an exception string with or without wildcards and no matter when this  
string is detected the entire line is erased. This feature “On” does not process the exception string any differently  
than normal exceptions with Display “Off” but gives a higher priority than any normal exception set with Scroll  
Matching “Off” and Display “On”.  
This means that if you set an Exception for “Shipping” with or without a dollar figure associated and a normal  
transaction that you wanted to generate an exception and set Display “On”. Everytime you hit the “Shipping” key  
your would get an exception. However if you had a scrolling message “You can rely on us for all your Shipping  
needs” Then you might want to erase this entire line and by doing so the word shipping would be included in the  
exception with scroll matching “On”. In this case you would never see the normal transactions with Shipping $4.50  
either as an exception or displayed for the Scroll Matching would override.  
A rule of thumb is to never use a scroll matching word the same word as any word in an item description or any  
partial word that is a partial of any item description.  
35  
PROGRAMMING  
PROGRAMMING NOTE  
The following sections defines the Exceptions Strings, the Operator and the Range. The  
Exception String is programmed first, then Range is defined and finally the Operator is  
selected. The VSI-Pro looks at the Exceptions String first, and if there is data that matches,  
it then checks to see if a Range has been defined.  
EXCEPTION STRING  
The VSI-Pro compares the data that is printed to video to the data entered in the Exception String. The Exception  
String can also be used without a defined range. Example of this would be to assign a word “ VOID” as an exception.  
VSI-Pro will look for that string so range definition is not necessary. However, exception string “ VOID” could be  
further defined by assigning a Range, i.e. all “VOID” over $20.  
You can also define a global exception to flag all negative transactions. An example of this using the Samsung ER-  
4715 would be the following exception to flag any transaction that contains a “-”, or negative sign. For example, in the  
Samaung ER-4715 register an assigned Exception string “..-” will flag all Void, Refund, Merchandise Return and  
Paid out to the monitor.  
You can also use wild card symbol “.”, a centered dot on any data location. An example of this would be instead of  
assigning eight different exception strings for dept 00 to dept 07, you can assign only one exception string e.g. “dept  
.”.”. That wild card exception string will handle exceptions for all eight departments.  
To program the exception string, press the “Up” or “Down” button to move the cursor to “EXCEPTION STRING” and  
press “Set”. The first 40 character exception will become active after flashing. Program in your exception string.  
NOTE  
?
Remember to enter your Exception String based on the way that data prints to video,  
including spaces. Also remember pressing “Set” advances to the next position. Pressing  
“Down” and “Up” at the same time enters the string into memory and returns to the  
menu for further programing.  
TIP  
If you make a mistake and need to erase a character, pressing “Up” and “Set” at the  
same time will change the character back to a blank space.  
NEGATIVE EXCEPTION  
You can remove unwanted text from the screen using the VSI-Pro. The VSI-Pro displays data in the text block 11  
lines by 40 characters wide for total of 440 characters. To remove unwanted messages from the register data you  
first determine how the unwanted messages prints to the video. For example, a typical message which scrolls on the  
customer display or appears on the video monitor.  
The removing of the above string is referred to as the Negative Exception. Follow the following steps to program the  
negative exception. Turn the display off for that exception. In the Exception String enter the words “WELCOME TO  
XYZ SUPER” exactly as they appear on the screen, including spaces.  
VSI-Pro VIDEO SERIAL INTERFACE  
36  
PROGRAMMING  
NOTE  
?
Only 40 characters are allowed in each Exception String, including blank spaces.  
OPERATOR  
Choices: 0000.00-9999.99  
The Operator determines the behavior of the Range. Think of the Operator in mathematical terms. Setting the  
correct range and specifying “IN” or “OUT” will make the Operator perform “greater than”, “less than”, “equal to”, “in  
the range”, or “out of the range” calculations.  
With this version of the VSI-Pro, you can define ranges for your exceptions and have the VSI-Pro alarm when an  
exception falls within the range’s parameters or outside the range of the two numbers. The choices are “IN”, “OUT”,  
and “NONE”. To program the operator, press the “Up” or “Down” button to move the cursor to “OPERATOR” and  
press “Set”. The cursor will start flashing. Press the “Up” or “Down” button to cycle through the values and press  
“Set” when the desired value is displayed.  
RANGE  
Choices: 0000.00-9999.99  
The Range defines the limits of the Operator. These are numeric only. As you can see from the previous examples,  
the range has two separate fields that are separated by a double-sided arrow. This format must be followed.  
To program the range, press the “Up” or “Down” button to move the cursor to “RANGE” and press “Set”. The first “0”  
in the range starts to flash. This means it is active and ready for programming. Press the “Up” or “Down” button to  
cycle through the values and press “Set” when the desired value is displayed. This will advance the active block to  
the next character. While you are on an active block, pressing the “Up” and “Set” buttons simultaneously will return  
that block back to a blank, which is designated by a solid white box. You can follow this format to program your range.  
When you have finished and want to set this range into the VSI-Pro memory, simultaneously press and release the  
“Up” and “Down” buttons.  
When you are ready to exit and continue on, simultaneously press and release the “Up” and “Down” buttons. This will  
set the range in the VSI-Pro memory and exit you back to the previous menu.  
EXMAPLES FOR SETTING EXCEPTION  
EQUAL  
Suppose Exception #2 would be flag all $10 sales on Register Department 1. This would be the settings for this  
Exception: (For these examples, we are using the Samsung ER-4715 Electronic Cash Register)  
Exception  
Display  
No. 2  
ON  
Output  
ON,OFF (depending on presence of serial printer)  
Exception String1 . . .  
Range  
0010.00-0010.00  
IN  
Operator  
VSI-Pro VIDEO SERIAL INTERFACE  
37  
PROGRAMMING  
OUT RANGE  
Suppose Exception #3 would “FLAG” every transaction on Department 2 that is under 10 cents and over $100 dollars.  
This would be the settings for this Exception:  
Exception  
Display  
No. 3  
ON  
Output  
ON, OFF (Depending on presence of serial printer).  
Exception String2 . . .  
Range  
0000.10 -0099.99  
OUT  
Operator  
IN RANGE  
Suppose Exception # 5 would flag all transactions between $50.00 & $100.00 on Department 3:  
Exception No.  
Display  
3
ON  
Output  
ON or OFF (Depending on presence of serial printer).  
Exception String3 ...  
Range  
0049.99-0099.99  
IN  
Operator  
With this exception all sales between $50 and $100 dollars will be flagged.  
IN RANGE  
Suppose Exception # 5 would flag all transactions between $50.00 & $100.00 on Department 3:  
Exception No.  
Display  
3
ON  
Output  
ON or OFF (Depending on presence of serial printer).  
Exception String  
Range  
Operator  
3 ...  
0049.99-0099.99  
IN  
With this exception all sales between $50 and $100 dollars will be flagged.  
GREATER THAN  
This example will show you how to program an exception to flag all sales in department 5 greater than $100 dollars  
Exception  
Display  
No. 2  
ON  
Output  
Exception String  
Range  
ON or OFF  
5...  
0000.01- 0099.99  
OUT  
Operator  
Now whenever anyone rings a sale of $100 or more on Department 5, the transaction will be flagged.  
LESS THAN  
This example will show you how to program an exception to flag all sales in Department 6 of less than $100. 00:  
Exception  
Display  
No. 4  
ON  
Output  
ON or OFF  
Exception String  
Range  
Operator  
6
0000.01-0099.00  
IN  
VSI-Pro VIDEO SERIAL INTERFACE  
38  
PROGRAMMING  
EXCEPTION REPORT MENU CONTINUED  
OUTPUT  
Choices: ON, OFF  
This is global output to send data to the serial printer. When “ON” is selected all the data will be send to the serial printer  
regardless of what setting of out put has selected in the individual output in set exception menu. When “OFF” is selected  
only those exception will send to the serial printer whose out put is “ON” under set exceptions menu for individual  
exceptions. To turn output “ON” or “OFF”, press the “Up” or “Down” button to move the cursor to “OUTPUT” and press  
“Set”. Press the “Up” or “Down” button to cycle through the values and press “Set” when the desired value is displayed.  
TIME STAMP  
Choices: ON, OFF  
If TIME STAMP is selected “ON” then printer will print the exception with time stamp flag, otherwise just print the Exception.  
To turn TIME STAMP “ON” or “OFF”, press the “Up” or “Down” button to move the cursor to “TIME STAMP” and press  
“Set”. Press the “Up” or “Down” button to cycle through the values and press “Set” when the desired value is displayed.  
EXIT  
Press the “Up” or “Down” button to move the cursor to “Set” to return to the previous menu.  
5.8 ALARM OUTPUTS  
To access alarm output, press the “Up” or “Down” button to move the cursor to “ALARM OUTPUTS” and press “Set”.  
The following sub-menu will appear:  
ALARM NO.  
1
1
NO  
ALARM TRIGGER  
NORMALSTATE  
ALARM DURATION  
FLAG TYPE  
FLAG DURATION  
TRIGGERED TEXT  
EXIT  
20  
FLASH *  
000  
Figure 66: ALARM OUTPUTS Sub-Menu  
The ALARM OUTPUTS menu controls not only the formatting of the external alarms but  
also the formatting of the on-screen flags assigned to individual exceptions.  
ALARM NO.  
Choices: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24  
The VSI-Pro allows you up to 16 alarms that may be used with any of the user programmed exceptions. However  
there are only 2 hardwired alarm outputs and these correspond to Alarm 1 & 2 only. The other 14 alarms can be used  
to send trigger text, serial data out or flash the screen. To select the Alarm Number that you want to program, press  
the “Up” or “Down” button to move the cursor to “ALARM NO.” and press “Set”. The cursor will start flashing. Press  
the “Up” or “Down” button to cycle through the values and press “Set” when the desired value is displayed.  
VSI-Pro VIDEO SERIAL INTERFACE  
39  
PROGRAMMING  
ALARM TRIGGER  
Choices: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23,24 , 1-12, 13-24, 1-24  
An Alarm Trigger is the source of activity programmed to activate a certain alarm. The alarm trigger tells the VSI-Pro  
what exception to use to trigger the alarming device or the on-screen flag.  
Choices: Exceptions 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, and 24 (alarms when  
data is received that matches what you have set in these exception strings).  
Exceptions 1-12: alarms when data is received that matches any data set in Exception 1-12.  
Exceptions 13-24: alarms when data is received that matches any data set in Exception 13-24.  
Exceptions 1-24: alarms when data is received that matches any data set in Exception.  
RTS  
External alarm input. The VSI-Pro has 1 alarm input, if you are not using the handshaking function. A contact  
closure to ground on pin 7 (pin 5 is ground) will trigger this alarm. Coupled with the RTS Triggered text, you can now  
display a 40 character message from an external alarm input.  
1
RTS APPLICATION NOTE  
The RTS alarm input can be connected to a timer on the drawer of a cash register to alarm  
and send the message "DRAWER OPEN" to the screen if the drawer is open too long.  
To select the alarm trigger that you want to program, press the “Up” or “Down” button to move the cursor to “ALARM  
TRIGGER” and press “Set”. The cursor will start flashing. Press the “Up” or “Down” button to cycle through the  
values and press “Set” when the desired value is displayed.  
NORMAL STATE  
Choices: NO (Normally open), NC (Normal closed)  
There are two choices: NO (normally open) or NC (normal closed). These selections determine whether the alarm  
outputs will act as a normally open switch or a normally closed switch.  
To select the Normal State that you want to program, press the “Up” or “Down” button to move the cursor to “NORMAL  
STATE” and press “Set”. The cursor will start flashing . Press the “Up” or “Down” button to cycle through the values  
and press “Set” when the desired value is displayed.  
ALARM DURATION  
This is the amount of time in seconds that the alarm will remain activated once it is triggered. The selections for alarm  
duration are: PULSE, 6, 12, 20, 30, 60, 120, 180, and 300 seconds. (PULSE sends a 200mS alarm pulse to the alarm  
device.)  
To select the amount of time in seconds that you want to program the alarm duration, press the “Up” or “Down” button  
to move the cursor to “ALARM DURATION” and press “Set”. The cursor will start flashing. Press the “Up” or “Down”  
button to cycle through the values and press “Set” when the desired value is displayed.  
VSI-Pro VIDEO SERIAL INTERFACE  
40  
PROGRAMMING  
FLAG TYPE  
This feature allows you to insert a visual alarm flag on each exception that you program to aid in the review of the  
video tape. This flag can appear as an asterisk “*” , a flashing asterisk, reverse text, or flashing reverse text.  
To make your selection, press the “Up” or “Down” button to move the cursor to “FLAG TYPE” and press “Set”. The  
cursor will start flashing. Press the “Up” or “Down” button to cycle through the values and press “Set” when the  
desired value is displayed.  
FLAG DURATION  
Choices: 6, 12, 30, 60, 120, 180,..., 300  
This is the amount of time in seconds that the on-screen FLAG, either the Asterisk or the Reverse mode, will remain  
activated once it is triggered.  
NOTE?  
Flag Duration is independent of the Alarm Duration. Flag Duration is the amount of time  
the on-screen flag will remain on after activation, while, Alarm Duration is the amount of  
time that the hard-wired Alarm Output remains activated after it is triggered.  
To select the amount of time in seconds that you want to program for the flag duration, press the “Up” or “Down”  
button to move the cursor to “FLAG DURATION” and press “Set”. The cursor will start flashing. Press the “Up” or  
“Down” button to cycle through the values and press “Set” when the desired value is displayed.  
TRIGGERED TEXT  
A Triggered Text is a data string that associates with one of the 16 alarms or with external RTS alarm. When the  
alarm is triggered by a source, the associated string is sent out and/or displayed, if enabled respectively. Each  
Triggered Text can contain up to 40 printable ASCII data. If non-printable data (control code) is included, each  
control code occupies 3 printable spaces. Therefore, only 13 control codes maximum can be programmed in one  
Triggered Text. To program the TRIGGERED TEXT, go to the ALARM OUTPUTS sub-menu. Select desired ALARM  
NO or RTS for external alarm. Then go to the TRIGGERED TEXT sub-menu.  
DISPLAY TEXT  
OUTPUT TEXT  
SET TRIGGERED  
EXIT  
OFF  
OFF  
TEXT  
Figure 67: TRIGGERED TEXT Sub-Menu  
DISPLAY TEXT  
Choices: ON, OFF  
Press the “Up” or “Down” button to move the cursor to “DISPLAY TEXT” and press “Set”. The cursor will start  
flashing. Press the “Up” or “Down” button to cycle through the values and press “Set” when the desired value is  
displayed. Selecting “OFF” will not display any exception text on the video output.  
VSI-Pro VIDEO SERIAL INTERFACE  
41  
PROGRAMMING  
OUTPUT TEXT  
Choices: ON, OFF  
Press the “Up” or “Down” button to move the cursor to “OUTPUT TEXT” and press “Set”. The cursor will start  
flashing. Press the “Up” or “Down” button to cycle through the values and press “Set” when the desired value is  
displayed. Selecting “OFF” will not send any exception text to the serial printer.  
SET TRIGGERED TEXT  
Press the “Up” or “Down” button to move the cursor to “SET TRIGGERED TEXT” and press “Set”. The following sub-  
menu will appear:  
DISPLAY TEXT  
OUTPUT TEXT  
SET TRIGGERED TEXT  
EXIT  
OFF  
OFF  
Figure 68: Triggered Text Main-Menu  
You can enter 2 lines with 40 alpha numeric text on each line. You can also enter non-printable data (control code)  
instead of triggered text. Each control code occupies 3 charactors, therefore you can enter 13 control codes in a line.  
To enter control code, first print up arrow ^ follwed by 2 hex digit. For example, hex code 01 has to be entered like ^  
01.  
Press “Up” and “Down” simultaneously to exit..  
EXIT  
Press the “Up” or “Down” button to move the cursor to “EXIT” and press “Set” to return to the previous menu.  
5.9 TEST/DEMO MODE  
The TEST/DEMO MODE provides you with several ways to test the VSI-Pro and demonstrate its capabilities as a  
cash register interface. Press the “Up” or “Down” button to move the cursor to “TEST/DEMO MODE” and press “Set”.  
The following sub-menu will appear:  
PORT 1 TEST  
DATA CAPTURE  
REGISTER DEMO  
VERSION ID  
EXIT  
Figure 69: TEST/DEMO MODE Sub-Menu  
VSI-Pro VIDEO SERIAL INTERFACE  
42  
PROGRAMMING  
PORT 1 TEST  
Sending and receiving data performance can be analyzed under the PORT 1 TEST sub-menu. Press the “Up” or  
“Down” button to move the cursor to “PORT 1 TEST” and press “Set”. The following sub-menu will appear:  
RECEIVE [ RX ] TEST  
TRANSMIT [ TX ] TEST  
RX/TX TEST  
BAUD RATE SCAN  
EXIT  
Figure 70: PORT 1 TEST Sub-Menu  
RECEIVE [ RX ] TEST  
The purpose of this test is to determine that if VSI-Pro is receiving the data or not. Press the “Up” or “Down” button to  
move the cursor to “RECEIVE [ RX ] TEST”. The following display will appear (example only):  
RX BAUDRATE :  
TX BAUDRATE :  
PARITY :  
AUTO  
2400  
NONE  
8
DATA BIT :  
HANDSHAKING :  
RECEIVING :  
OFF  
BAUDRATE DETECTION..  
Figure 71: RECEIVE [ RX ] TEST Display  
Receiving data will be appear in three sperate lines, scrolling from right to left. The first line is the actual ASCII data  
coming from the register while last two lines are HEX conversion of ASCII data. If you do not receive any data, check  
the connections between VSI-Pro and Register or any additional interfacing device.  
Press “Set” to return to the previous menu.  
TRANSMIT [ TX ] TEST  
The purpose of this test is to determine that if the VSI-Pro is able to transmit data or not. Press the “Up” or “Down”  
button to move the cursor to “TRANSMIT [ TX ] TEST” and press “Set”. The following display will appear (example  
only):  
RX BAUDRATE :  
TX BAUDRATE :  
PARITY :  
AUTO  
2400  
NONE  
8
DATA BIT :  
HANDSHAKING :  
TRANSMITTING :  
BAUDRATE DETECTION..  
OFF  
Figure 72: TRANSMIT [ TX ] TEST Display  
If VSI-Pro transmitting data you will see some predefined ASCII character on the screen. If you don’t see any  
characters on the screen, check the connections and try again.  
Press “Set” to return to the previous menu.  
VSI-Pro VIDEO SERIAL INTERFACE  
43  
PROGRAMMING  
NOTE  
?
In any of the above tests, you can stop the scrolling data by holding down either “Up”  
or “Down” button.  
RX / TX TEST  
In the RX/ TX test the VSI-Pro echos whatever it receives. Press the “Up” or “Down” button to move the cursor to “RX/  
TX TEST” and press “Set”. The following display will appear (example only):  
RX BAUDRATE :  
TX BAUDRATE :  
PARITY :  
AUTO  
2400  
NONE  
8
DATA BIT :  
HANDSHAKING :  
ECHOING :  
OFF  
BAUDRATE DETECTION..  
Figure 73: RX /TX TEST Display  
Press “Set” to return to the previous menu.  
BAUD RATE SCAN  
The Baud Rate Scan test can scan the baud rate of your register. Press the “Up” or “Down” button to move the cursor  
to “BAUD RATE SCAN” and press “Set”. The following display will appear (example only):  
RX BAUDRATE :  
TX BAUDRATE :  
PARITY :  
AUTO  
2400  
NONE  
8
DATA BIT :  
HANDSHAKING :  
BAUDRATE SCAN :  
BAUDRATE DETECTION..  
OFF  
Figure 74: Baudrate Scan Display  
Enter a transaction from the register. The VSI-Pro will detect the baud rate and display it in front of RX Baud rate.  
Press “Set” to return to the previous menu.  
EXIT  
Press the “Up” or “Down” button to move the cursor to “EXIT” and press “Set” to return to the previous menu.  
VSI-Pro VIDEO SERIAL INTERFACE  
44  
PROGRAMMING  
DATA CAPTURE  
This feature allow user to store the data either internal memory of VSI-Pro or some external data storing device.  
Press the “Up” or “Down” button to move the cursor to “DATA CAPTURE” and press “Set”. The following sub-menu  
will appear:  
CAPTURE TO PORT 1  
CAPTURE TO MEMORY  
DUMP MEMORY  
EXIT  
Figure 75: DATA CAPTURE Sub-Menu  
Press “Set” to return to the previous menu.  
CAPTURE TO PORT 1  
This feature redirect the incoming data to VSI-Pro to its output ( Pin 3 of AT type RS-232 female connector ) where  
that data can be stored to data storing devices (e.g. PC). This feature is useful to store non-RS 232 format data.  
Press the “Up” or “Down” button to move the cursor to “CAPTURE TO PORT 1 and press “Set”. The following display  
will appear (example only):  
RX BAUDRATE :  
TX BAUDRATE :  
PARITY :  
AUTO  
2400  
NONE  
8
DATA BIT :  
HANDSHAKING :  
OFF  
BAUDRATE DETECTION..  
Figure 76: CAPTURE TO PORT 1 Display  
Press “Set” to return to the previous menu.  
CAPTURE TO MEMORY  
This feature allow you to store the data in the internal memory of VSI-Pro. You can store up to 20 kilobytes of data in  
the internal memory of VSI-Pro. Power up the VSI-Pro for 24 hours prior to download of data. This will provide VSI-  
Pro’s internal battery a full charge to hold data in its memory. Press the “Up” or “Down” button to move the cursor to  
“CAPTURE TO MEMORY” and press “Set”. The following display will appear (example only):  
RX BAUDRATE :  
TX BAUDRATE :  
PARITY :  
AUTO  
2400  
NONE  
8
DATA BIT :  
HANDSHAKING :  
OFF  
BAUDRATE DETECTION..  
Figure 77: CAPTURE TO MEMORY Display  
Press “Set” to return to the previous menu.  
NOTE  
?
VSI-Pro can only hold up to 20 kilobytes of data to make sure that you only transfer the  
data which is in correct format.  
VSI-Pro VIDEO SERIAL INTERFACE  
45  
PROGRAMMING  
NOTE ?Any Programming or data transfer of any kind can overwrite the saved data in memory.  
DUMP MEMORY  
You can upload any saved information from the VSI-Pro memory to any PC or some specific communication devices  
using appropriate upload cable. To upload the information into a PC you must have any communication software  
which can transfer the binary data. Press the “Up” or “Down” button to move the cursor to “DUMP MEMORY” and  
press “Set”. The VSI-Pro will start uploading the data.  
REGISTER DEMO  
This demonstration simulates transaction data from a register. This is used to demonstrate the VSI-Pro’s capabilities  
with just a monitor and camera without having a register hooked up. When the demo mode is active the VSI-Pro  
thinks the data is actually coming from a real register. You can use this demo data to configure exceptions and  
alarms to be fully functional for a complete customer demonstration.  
Press the “Up” or “Down” button to move the cursor to “REGISTER DEMO” and press “Set”. You will see the following;  
DEMO  
DEMO ON POWER UP  
EXIT  
OFF  
Selecting “DEMO” will give you two options of 19 or 37 characters per line. After selection the demo will start after a few  
seconds. To exit this demo, press and release “Reset”. If data is sent to the VSI-Pro during this demo mode with “DEMO  
ON POWER UP” set to OFF then the demo mode will be disabled and you must go back into the programming mode and  
select again as described above.  
If you select “DEMO ON POWER UP” as “ON” then pressing the “Reset” or powering up or down will have no effect on the  
demo mode and will continuously work until disabled by this menu selection. If you connec the VSI-Pro to a cash register  
and it sends data to the VSI-Pro during this demo mode then the demo mode will also be disabled until you press “Reset”  
or power down and up again.  
VERSION ID  
When selected, this will display the version of software in use by the VSI-Pro shown detail (example below).  
VSI-PRO Version 13.00R19  
03/25/2008  
EXIT  
Press the “Up” or “Down” button to move the cursor to “EXIT” and press “Set” to return to the previous menu.  
5.10 DOWNLOAD/UPLOAD SETUP  
This feature lets you upload or download data between two VSI-Pro’s or a VSI-Pro and a PC. This feature is especially  
helpful on multi-interface installations. You can program one VSI-Pro and download the data to another VSI-Pro with the  
download/upload feature and a data transfer cable. The cable is made up of two male DB-9 connectors and the pin-out is  
below. NOTE: This feature is only available to like versions and release. Therefore you can only program a Ver. 13.00 R5  
with a same exact VSI-Pro or errorenous data will occur.  
DOWNLOAD/UPLOAD DATACABLE  
PIN 2  
PIN 3  
PIN 5  
PIN 3  
PIN 2  
PIN 5  
Figure 78: Download/Upload Data Cable  
VSI-Pro VIDEO SERIAL INTERFACE  
46  
PROGRAMMING  
DOWNLOAD/UPLOAD SETUP USING VSI-PRO TO VSI-PRO  
To insure that the DOWNLOAD/UPLOAD process is accomplished, you need to access the programming menu for  
both VSI-Pros, so each VSI-Pro needs a video input and a monitor. The optimum way to perform the DOWNLOAD/  
UPLOAD process would be to have a system set up with two separate cameras and monitors and the programmed  
VSI-Pro with the download data cable attached. The VSI-Pro programming data is stored internally in a battery  
backed 32K x SRAM. This would allow you to program one VSI-Pro on-site and bring the programmed VSI-Pro back  
to the shop or office and program additional VSI-Pros quickly. We realize this may not always be possible to do and  
that there may be a need for field programming. The only difficulty with the field DOWNLOAD/UPLOAD process is  
accessing the programming menus of both VSI-Pros simultaneously.  
The use of the diagram in Figure 79 will let you perform the DOWNLOAD/UPLOAD process in the field. For this, you  
will need a short BNC to BNC cable approximately a foot long, the data cable, and a monitor that can be used next  
to the VSI-Pros.  
CAMERA IN  
BNC TO BNC CABLE  
VIDEO OUT TO MONITOR  
Figure 79: DOWNLOAD/UPLOAD SETUP Using VSI-Pro to VSI-Pro  
The PROGRAMMED VSI-Pro will upload data to the UNPROGRAMMED VSI-Pro. In the configuration in the Figure  
79, you can get the programming menus for both VSI-Pros on the screen at the same time. Use the front panel  
shortcut to position the text block from the PROGRAMMED VSI-Pro on the left side of the screen. To do this, press  
and hold down “Up”, then press and release “Reset” and then release “Up”. Now, by using the “Up” and “Down”  
buttons you can move the display side to side on the screen. Move the text block as far to the left as you can and  
press “Set” to exit. To move the display to the top of the screen, press and hold down “Set” and press and release  
“Reset”, then release “Set”. Now by using the “Up” and “Down” buttons you can move the display up and down on the  
screen. Move the display to the top of the screen. When you have it in the correct position, press “Set” to exit.  
Go to the UNPROGRAMMED VSI-Pro and follow the same instructions to move the display to the right side of the  
screen. After you have both displays positioned properly, the next step is to bring up both programming menus.  
Let’s bring up the PROGRAMMED VSI-Pro first. To do this, simultaneously press and hold “Up” and “Down” and  
press and release “Reset”, then release “Up” and “Down”. This will bring up the main-menu and it should be on the  
top left of the screen. Now go to the UNPROGRAMMED VSI-Pro and do the same thing. You should now have both  
programming menus side by side.  
NOTE  
?
Depending on the size of the monitor you are using, these two menus may overlap, but  
should not be a problem.  
VSI-Pro VIDEO SERIAL INTERFACE  
47  
PROGRAMMING  
To proceed with the DOWNLOAD/UPLOAD SETUP, we will configure the UNPROGRAMMED VSI-Pro first. From  
the main-menu, press the “Up” or “Down” button to move the cursor to “DOWNLOAD/UPLOAD SETUP” and press  
“Set”. The following sub-menu will appear:  
DOWNLOAD SETUP  
UPLOAD SETUP  
UPDATE FIRMWARE  
EXIT  
Figure 80: DOWNLOAD/UPLOAD SETUP Sub-Menu  
Press the “Up” or “Down” button to move the cursor to “DOWNLOAD SETUP” and press “Set”. The following sub-  
menu will appear. Move to the cursor to “DOWNLOAD SETUP” and press “Set” and the display “DOWNLOAD  
SETUP...” will appear:  
DOWNLOAD SETUP  
UPLOAD SETUP  
EXIT  
DOWNLOAD SETUP ...  
Figure 81: DOWNLOAD SETUP Sub-Menu & Display  
The UNPROGRAMMED VSI-Pro is now waiting to receive data from the PROGRAMMED VSI-Pro.  
Now go to the main-menu of the PROGRAMMED VSI-Pro and follow the previous instructions to get to “UPLOAD  
SETUP” and press “Set”. The following sub-menu will appear. Move to the cursor to “UPLOAD SETUP” and press  
“Set” and the display “UPLOAD SETUP...” will appear:  
01  
DOWNLOAD SETUP  
UPLOAD SETUP  
EXIT  
UPLOAD SETUP ...  
Figure 82: UPLOAD SETUP Sub-Menu & Display  
The data transfer will begin and you will have a screen count down of the status that reads:  
Programmed VSI  
UPLOADING ...  
Unprogrammed VSI  
DOWNLOADING ...  
The count will end at 100. When this prompt clears the screen, the data transfer is complete. Press “Reset” to exit  
this menu on both VSI-Pro’s.  
Now go to the main-menu of the previously UNPROGRAMMED VSI-Pro on the right side of the screen. Enter the  
EXCEPTIONS menu. You should see your exceptions and other programmed data just as they were on the original  
PROGRAMMED VSI-Pro.  
VSI-Pro VIDEO SERIAL INTERFACE  
48  
PROGRAMMING  
DOWNLOAD/UPLOAD SETUP USING A PC  
You can use a Laptop PC and AVE’s IC or equivalent communications program to store data from a VSI-Pro to a file.  
This file can then be uploaded to other VSI-Pro units with the same software revision level. Use 4800 baud for the  
PC’s baud rate.NOTE: This feature is only available to like versions and release. Therefore you can only program a  
Ver. 13.00 R5 with a same exact VSI-Pro or errorenous data will occur.  
NOTE  
?
For locations or companies with a large number of interfaces, we strongly advise that  
you keep one programmed VSI-Pro as a master and a backup to insure your system  
integrity. This will also aid in reprogramming any changes and protect against any  
catastrophic events.  
VSI-Pro Remote Program Downloading Ver. 1.0  
The VSI-Pro Version 13.00 Release 12 now has the ability to upload or download all the programming settings and  
history files via a PC Windows based application. Customer or specific registers configurations can now be saved in  
a laptop for ease of service and programming. You can set the VSI-Pro clock in sync with a laptop or manually enter.  
Simple keyboard strokes can enter titles, exceptions and trigger strings quickly and easily. This is accomplished by  
using a Com port of the laptop or a USB to RS-232 adapter. Auto connection time out and error recovery guarantees  
the VSI-Pro will function under any condition including cable breakage, power down of laptop or VSI-Pro and acci-  
dentally hitting reset on the VSI-Pro during connection.  
Software Installation  
Click Setup.exe for the VSI-Pro Program Download V1.0  
After installation is complete, run the program. The following window will be loaded.  
Figure P1 Program Download Main Menu  
VSI-Pro VIDEO SERIAL INTERFACE  
49  
PROGRAMMING  
Click the Tab “Remote” and you will see the following Menu.  
Figure P2 Remote Menu  
Click on “Set Comport”. If the VSI-Pro is in the “Baudrate Detection” Mode then you can set any baud rate and the  
VSI-Pro will self configure. However if the VSI-Pro is already set to a baud rate you must select the exact baud rate  
and communication configuration in the VSI-Pro for connection to occur. If the unit does not display “Connected”  
then you have either entered the wrong baud rate or communication settings or a cable problem or the VSI-Pro not  
powered.  
Once connected then click “Remote” and will display “Accessed” or will go back to “No Access” if the baud rate or  
cable connection is not proper and will also go back to “Not Connected” so you can reset the communication set-  
tings.  
Once you have “Access” then you can do any function on this menu screen. “Upload” data which reads the current  
settings of the VSI-Pro into the PC. “Download” which sends the PC settings to the VSI-Pro. “Set Time” can set a new  
time or PC sync time to the VSI-Pro. “Load History” reads the History File of Exceptions from the VSI-Pro and saves  
as a text file on the PC.  
Note: If the cable is disconnected, VSI-Pro reset or powered down, PC program closed, the PC and/or the VSI-Pro  
has a 30 second timeout and will reset itself for normal operation.  
50  
PROGRAMMING  
File Menu  
Figure P3 File Menu  
“Open” allows you to select a file which contains a previously saved version of all the VSI-Pro setups.  
“Open History” allows you to view a previously saved History File downloaded from the VSI-Pro.  
“Save” allows you to save a current set of VSI-Pro settings that are configured in the program or previously uploaded  
from the VSI-Pro.  
About Menu  
Figure P4 About Main Menu  
“Help” gives you all the help topics of the VSI-Pro Program Download Ver. 1.0.  
“VSI-Pro Manual” is an online .pdf of the current VSI-Pro manual for easy reference to all the setups and program-  
ming features and applications of the VSI-Pro.  
“About” shows you the version and release of this software.  
Communication Cable Pin Out  
The Com cable is RS-232 from the PC or laptop to the VSI-Pro as follows. This cable can be no more than 100’ but  
if additional length is required you will need a set of the AVE RS-232 to RS-422 adapter which will extend the range  
to 3000’  
PC / Laptop  
DB9F  
VSI-Pro  
DB9M  
2 ------------------------------------ 3  
3 ------------------------------------ 2  
5 ------------------------------------ 5  
51  
PROGRAMMING  
VSI-Pro Firmware Download Menu  
To update the VSI-Pro, load the VSI-Pro Firmware Download Utility and follow the instructions below. Then select  
“UPDATE FIRMWARE” from the menu selection.  
DOWNLOAD SETUP  
UPLOAD SETUP  
UPDATE FIRMWARE  
EXIT  
VSI-Pro Firmware Download Utility  
This document describes the VSI-Pro V13.00 Release 12. The new features of this version are able to download  
firmware update via the RS-232 port. The LDROM 4K boot strap loader must be burner to the uP via a conven-  
tional programmer. Then the executable program is then loaded via any terminal program such as Hyper Terminal  
via a PC or compatible device. All firmware files are encoded to the AVE proprietary format and decoded by the  
bootstrap loader for standard program execution.  
Update Firmware of VSI-Pro  
You have to connect the VSI-Pro with a Serial Program Terminal such as HyperTerminal, IC etc. But advise to use  
HyperTerminal.First, you have to set the baud rate HyperTerminal to 19200  
See PC Windows below to verify proper HyperTerminal setup.  
Figure P5 HyperTerminal Main Menu  
52  
PROGRAMMING  
Click File ==> Properties  
You will see the configuration frame and then click.  
Figure P6 Connect To Menu  
Choose Bits per second to 19200 and press connect.  
Figure P7 Port Settings Menu  
53  
PROGRAMMING  
Second, you go to the menu of the VSI-Pro “Download/Upload Setup” then select ==> “Update Firmware” and then  
press Set. Now you will see message in Hyper Terminal.  
Figure P8 In-System Programming Display  
“Do you want to update?  
[Y/N]”  
Press “Y” to accept update.  
You will see message warning again.  
“Doing this will erase the program memory  
Press “Y” again to accept update.  
[Y/N]”  
NOTE: Pressing “Yes” again will permanently erase the entire program memory and the VSI-Pro will not function  
until firmware is loaded. Make sure you have the proper firmware file ready or the VSI-Pro will be rendered  
useless.  
Finish erasing the program memory step.  
Next, you have to send file to update firmware by click on “Transfer Menu” and select “Send Text File” and wait  
until finished programming. Progress dots will be displayed on the terminal program until finished and takes  
approximately 2.5 minutes.  
NOTE: If for some reason you are disconnected from the VSI-Pro during downloading, power is lost to the VSI-  
Pro or PC or the firmware update does not finish for any reason you can repeat the procedure above again. The  
bootstrap loader never is erased and will always request for a valid firmware update until achieved.  
To do this just power up the VSI-Pro or press reset while the terminal program is connected and you will see the  
prompt messages as above window.  
54  
PROGRAMMING  
5.11 HELP  
“HELP” on the main-menu provides a quick reference guide of the functions of the “Up” and “Down” and “Set”  
buttons.  
Key Definitions :  
UP/DOWN  
SET  
_ _ Change value  
_ _ Enter change mode  
_ _ Save change  
_ _ Go to position  
_ _ Save string  
UP AND DOWN  
input  
UP AND SET  
_ _ Erase character  
Figure 83: HELP Sub-Menu  
PROBLEM SOLVING GUIDE  
APPENDIX A  
NO DATA ON-SREEN  
1. Press the “Reset” button on the VSI-Pro front panel.  
2. Incorrect register selected in the REGISTER SELECT menu.  
3. Data cable is miswired.  
4. Data cable is too long or did not use shielded cable.  
5. May be connected to the wrong port.  
PROBLEMS WITH CR BOARDS  
1. Check that the board is seated properly in the register.  
2. Check jumper settings on the CR board if applicable.  
3. On CR-700, 800 and 900 series boards, make sure the 2 pin data cable is plugged in correctly.  
4. On CR-220 series board, make sure the 2 pin data cable is plugged in correctly.  
PROBLEMS WITH N2RS, NCR2RS, DTS2RS, B2RS ETC.  
1. Check the cable to the register.  
2. If VSI-Pro was working and stopped, power cycle the system. Turn off the register, unplug the power to the N2RS,  
and unplug the power to the VSI-Pro. Now power up the system, plug in the VSI-Pro and the N2RS. Turn on the  
register and do a transaction. The data should re-appear.  
3. Check the cable between the VSI-Pro and the N2RS.  
NO VIDEO ON MONITOR  
1. VSI-Pro transformer not plugged in, or is malfunctioning.  
2. Video In/Out connectors reversed, or BNC connector is not correctly wired.  
3. No video input signal.  
4. Bad video cable or connector.  
5. Camera Iris is closed.  
6. Other video device in system is off or malfunctioning.  
VSI-Pro VIDEO SERIAL INTERFACE  
55  
APPENDIX A  
PROBLEM SOLVING GUIDE  
CHARACTERS JITTER, JUMP, OR SKEW  
1. Darken the gray scale of the characters.  
2. The VSI-Pro requires the input video signal to be 1V P-P +/-20%, terminated @ 75ohms. If the voltage is too high  
or low, then the VSI has trouble syncing the text to the video. Use an amplifier such as AVE’s VDA-601 to get the  
proper level.  
3. Poor input sync signals - too many AC coupled amplifiers in the video input signal.  
4. Noisy or poor quality video source. Replace with better source.  
5. Check for double termination.  
6. Video level too high; VSI-Pro will clip video.  
7. The text block is too close to the edge of the screen. Try repositioning the text block. Also, changing the size may  
help.  
8. Too much light in the video picture may cause character distortion. Reposition the camera or reduce the amount  
of light to which the camera view is exposed. If the camera you’re using has an auto iris lens, try adjusting the iris  
to average and then reduce or increase the level.  
NOTE  
?
The VSI-Pro requires 1V P-P +/- 20 percent, terminated @ 75 ohms.  
FUNNY CHARACTERS OR GARBAGE ON SCREEN  
1. Power disconnected for too long and memory is lost.  
2. Lightning strike, power line noise or power surge.  
3. CR boards- make sure data cable is plugged in correctly.  
4. Ground and Data wires are reversed. Verify correct DB-9 cable wiring.  
HOW TO DO A MASTER RESET ON VSI-PRO  
1. Press and hold in simultaneously the “Down”, “Up” and “Set” buttons.  
2. While holding those three buttons in, press and release the “Reset” button and then release the other three  
buttons.  
3. This will display the copyright notice.  
4. Restores the VSI-Pro to all the factory default settings.  
MY CUSTOMER IS CHANGING REGISTERS. WILL THE VSI-PRO THEY HAVE WORK WITH THE NEW REGIS-  
TER?  
This is a tricky one. The VSI-Pro interfaces to over 400 different registers, and as a result, there are several  
versions of software needed to work with all these different systems. The probability the VSI-Pro will work with a  
new system is relatively high, especially if it’s Version 13 based. The chances any additional boards or boxes will  
work is lower, unless your customer is staying with the same manufacturer and within the same register series.  
Contact AVE’s Product Support Specialists for additional help with this issue.  
IF I INSTALL YOUR INTERFACE BOARD INTO A NEW REGISTER, WILL IT VOID MY CUSTOMER’S WAR-  
RANTY?  
If you are connecting to an external RS-232 port of the register, generally it does not void the warranty. But if you  
want to add the interface board inside your new cash register, we will highly recommend you to contact the manu-  
facturer of the cash register.  
VSI-Pro VIDEO SERIAL INTERFACE  
56  
PC-BASED CASH REGISTER  
APPENDIX B  
There are a myriad of PC-based systems out there which do not appear on the AVE Cash Register Compatibility List.  
Most of the PC-based cash registers that were not included in the AVE Cash Register Compatibility List are able to  
interface to the VSI-Pro. To find the compatibility of a cash register we need to determine following:  
Does the cash register use a stand-alone receipt printer? If it does it can either be a serial or parallel printer. Serial  
printers use DB9 or DB25 type connectors. However parallel printers generally use Centronics type connectors, but  
on the cash register side use DB25. If it is a serial printer then you can use an AVE Triport DB9 or Triport DB25.  
The VSI-Pro can also interface with a parallel printer, if a high speed parallel-to-serial converter is connected with  
either the cash register or with the printer. You can also use AVE’s high speed serial-to-parallel converter “P2RS” for  
interfacing the VSI-Pro to the parallel port. AVE’s high speed P2RS converter is shown below.  
Pole or Customer Displays are similar to printers and are either serial or parallel and all the above also apply.  
Figure 1B: P2RS Parallel-to-Serial Converter  
Front Panel  
Figure 2B: P2RS Parallel-to-Serial Converter  
Rear Panel  
Serial Input  
Power  
Printer Cable  
Figure 3B: P2RS Parallel-to-Serial Converter  
Connection Cables  
Figure 4B: DB-25 Cable  
The Pin-Out for the cable between the P2RS and the VSI-  
Pro is as follows.  
P-2-RS ( DB-9F )  
TXD 3  
VSI-Pro ( DB-9M )  
2 RXD  
GND 1  
5 GND  
Figure 5B: Centronics Cable  
Figure 6B: Pin-Out for P2RS to VSI-Pro  
VSI-Pro VIDEO SERIAL INTERFACE  
57  
APPENDIX C  
HYDRA and REGCOM  
REGCOM / HYDRA COMMUNICATION PROTOCOL  
OPERATION  
The Regcom receives RS-232 data from a cash register, VSI-Pro, Interface Adapter, or ECR Interface card inside  
the cash register. It then stores this data in its buffer before sending it on to the Hydra via the RS-485 network.  
The Regom & Hydra use a bi-directional, 2-wire RS-485 databus to communicate with each other. The Hydra is a  
“master” device and the Regcom is a “slave” device. One master device can be connected to a maximum of 16  
slave devices. Only one master device can exist on a single network.  
The master device controls the flow of data by polling each of the slaves in turn. When polled, a slave device will  
either respond with a ‘‘No Data’’ code to say it has no data to send, or it will begin sending data from its buffer.  
The Hydra can support many manufactures of DVR for direct storage of the transaction data on the DVR as a file  
rather than just inserting in the video image for recording. It also supports the VSI-ADD (VSI Addressable) format  
which allows multiple VSI-Pros to be mounted in a convenient rack and connected on Hydra for display of cash  
register data remotely.  
HYDRA COMPATABILITY LIST  
DVR  
< Norbain Columbus  
< GE StoreSafe  
< Kalatel StoreSafe  
< NOVAR VP  
< Dallmeier  
< Appro  
< Pinetron  
Other  
< RegCom  
< Networker  
< Vnetworker  
< VSI-ADD  
Figure 1C: DS-20-OF VSI-Pro PCB Rack using VSI-ADD protocol  
VSI-Pro VIDEO SERIAL INTERFACE  
58  
HYDRA and REGCOM  
APPENDIX C  
REGCOM RS232 / RS485 INTERFACE DEVICES  
OVERVIEW  
The Regcom is an interface device that allows the connection of multiple cash register terminals to a master unit  
for the purpose of transaction logging.  
CONNECTION DIAGRAM  
Hydra  
RS-485 Network  
Regcom  
Regcom  
Regcom  
RS-232  
RS-232  
RS-232  
Cash Register  
Cash Register  
Cash Register  
Figure 2C: Connection Diagram  
NETWORK TERMINATION  
The device at end of the network must be “TERMINATED”. An 8 DIP switch on the rear of the unit is used to set the  
termination. When the switch is set to “ON”, the device is terminated. When the switch is set to “OFF”, it will be un-  
terminated.  
DB-9 Pin-Out  
Pin 1  
RJ-45 Pin-Out  
Pin 1  
Pin 2 RX ( RS-232 )  
Pin 3 TX ( RS-232 )  
Pin 4  
Pin 2  
Pin 3  
Pin 4 RS-485 ( + )  
Pin 5 RS-485 ( - )  
Pin 6  
Pin 5 Ground  
Pin 6  
Pin 7  
Pin 7  
Pin 8  
Pin 8  
Pin 9  
Table 2C: DB-9 Pin-Out  
Table 3C: RJ-45 Pin-Out  
VSI-Pro VIDEO SERIAL INTERFACE  
59  
APPENDIX C  
HYDRA and REGCOM  
RS-485 NETWORK DATA CABLE WIRING  
(120 Ohm impedance, twisted pair)  
RJ-45  
Pin 4  
Pin 5  
RJ-45  
Pin 4  
Pin 5  
Table 4C : RS-485 Network Data Cable Wiring  
Electrical Characteristics  
SPECIFICATIONS  
Operating voltage  
Supply Current  
9-12V DC  
<200mA @ 12 V  
Data Ports  
45)  
1xRS-232 (DB-9), 2xRS-485 (RJ-  
Table 5C: Electrical Characteristics  
Physical Characteristics  
Size  
160 x 35 x 110 (mm)  
Weight  
Color  
300 g  
Gray  
Case material  
Plastic  
Table 6C: Physical Characteristics  
RS-232 Parameters  
Baud rate  
Data bits  
Parity  
9600  
8
None  
Stop bits  
1
Table 7C: RS-232 Parameters  
Network Parameters  
Standard  
RS-485  
Max line length  
Cable type  
4000 ft  
120 Ohm twised pair  
Table 8C: Network Parameters  
VSI-Pro VIDEO SERIAL INTERFACE  
60  
HYDRA and REGCOM  
APPENDIX C  
ADDRESS SELECTION  
Each Regcom unit on the RS-485 network must be set with a unique network address.  
The address is selected using switches 1-5 from the bank of DIP switches on the rear of the unit. The address must  
correcspond to the DVR channel number that the text is to be associated with.  
The address must be set in binary code (see below), SW1 being the “least significant bit”.  
Address No.  
SW1  
ON  
SW2  
OFF  
ON  
SW3  
OFF  
OFF  
OFF  
ON  
SW4  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
ON  
SW5  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
ON  
1
2
OFF  
ON  
3
ON  
4
OFF  
ON  
OFF  
OFF  
ON  
5
ON  
6
OFF  
ON  
ON  
7
ON  
ON  
8
OFF  
ON  
OFF  
OFF  
ON  
OFF  
OFF  
OFF  
OFF  
ON  
9
ON  
10  
11  
12  
13  
14  
15  
16  
OFF  
ON  
ON  
ON  
ON  
OFF  
ON  
OFF  
OFF  
ON  
ON  
ON  
ON  
OFF  
ON  
ON  
ON  
ON  
ON  
ON  
OFF  
OFF  
OFF  
OFF  
Table 9C: Address Selection  
LED STATUS INDICATION  
Status light A illuminates whenever data is sent from the Regcom to the master unit .  
Status light B illuminates to indicate the Regcom is correcly connectly connected via the RS-485 network to the  
master unit.  
Figure 3C: Hydra / Regcom Front Panel  
Figure 4C: Hydra / Regcom Rear Panel  
VSI-Pro VIDEO SERIAL INTERFACE  
61  
APPENDIX D  
RS-485 NETWORKER  
RS-485 NETWORKER  
The RS-485 Networker is designed to convert the RS-232 serial port output of the VSI-Pro to be a poll/select  
network. This allows all the transaction data to be collected by one computer for up to 64 VSI-Pros.  
APPLICATION  
Many users of the VSI-Pro want to capture all the transaction data from several units to one device. The RS-485  
Networker allows all data from up to 64 VSI-Pros to be recorded on one PC or sent to one DVR. The user can then  
later search data history for evaluation. With remote software like PC Anywhere, a remote location could dial into  
many sites and review exception history and provide a value added service their existing customers.  
THEORY  
The VSI-Pro contains an internal data buffer of 24K bytes. The VSI-Pro can also be programmed for this buffer to  
hold all the on-screen data or just exceptions optionally containing Time/Date and other trigger text. The “handshaking”  
option in the VSI-Pro allows for external hardware handshaking for this output port to be controlled by the “RTS”  
input. When this hardware handshaking input is false, the data is saved to the internal buffer. When this input is true  
the data is sent out the serial port. The RS-485 Networker controls this handshaking signal to the VSI-Pro and when  
the networker is addressed by the host the data from the VSI-Pro is sent to the host. The data from each Networker  
is saved to a log file on the PC which can be read later as a data history from each VSI-Pro.  
RS-485 NETWORK  
Up to 64 RS-485 Networkers can be connected on one RS-485 2-wire network. A unique address for each RS-485  
Networker is set by its internal dipswitch. The protocol is basically poll/select. The baud rate is set at 19.2K.  
RS-485 to RS-232 CONVERTER  
A standard PC or Laptop is used with the supplied software. The RS-485 to RS-232 Converter converts the PC or  
DVR RS-232 to RS-485. The handshaking signals of the PC control the direction of the RS-485 communications.  
RS-232  
Triport  
Cable  
Hydra  
Controller  
RS-485  
Cable  
VSI-Pro 1  
RS-485 Networker  
1
COM 1 (DB-9)  
COM 2 (DB-25)  
CASH REGISTER 1  
RS-232  
Cable  
DVR  
RS-232  
Cable  
RS-485 to RS-232  
Converter  
Triport  
VSI-Pro “n”  
RS-485 Networker “n”  
CASH REGISTER “n”  
MODEM  
“n” means up to 64 Cash Registers / VSI-Pros / RS-485 Networkers can be connected on one RS-485  
Network  
Figure 1D: Connection Diagram for RS-485 Network  
VSI-Pro VIDEO SERIAL INTERFACE  
62  
PC SOFTWARE with CASH REGISTER  
APPENDIX E  
The simple to install and use the Networker PC Software allows up to 64 VSI-Pros and Cash Registers to be config-  
ured on an RS-485 network and report all the transaction data back to a single monitoring computer. This Windows-  
based software can be configured to display in a windowing horizontal format below or tiling in a vertical format. All  
data files are stored separately as independent files on the PC and can be downloaded or searched locally or  
remotely to find specific transaction data or information. This can be used in conjuction with Windows-based DVR or  
Cash Register software and eliminates the use of an additional PC for the collection, search, or transmission.  
WINDOWS TILE HORIZONTAL  
Figure1E : Windows Tile Horizontal  
APPENDIX F  
RS-485 VNETWORKER  
RS-485 VNETWORKER  
The Vnetworker is an enhancement to the Networker product and software to allow a PC to remotely control,  
program and upload register data from up to 16 VSI-Pros on a single RS-485 network. The Vnetworker products  
connects to the cash register, the VSI-Pro and the RS-485 networker and controls the flow of data from all de-  
vices. This device utilitzes the “Hardware” handshaking RTS line of the VSI-Pro to control reading register data  
and signally the VSI-Pro that the user requires programming upload. The programming upload is user interactive  
remotely similar to pressing the front panel controls of the VSI-Pro and changing the on-screen menus. However  
most functions can be done remotely on the PC without looking at the monitor view of the menus and camera  
view. This feature is only available on VSI-Pro Ver. 13.XX Release 12 or higher. All Version 13.XX can be factory  
upgraded to support this feature.  
Figure : Vnetworker Front Panel  
Figure : Vnetworker Rear Panel  
VSI-Pro VIDEO SERIAL INTERFACE  
63  
APPENDIX F  
RS-485 VNETWORKER  
The following diagram is a basic connection layout of the Vnetorker and VSI-Pro when used with a PC controller.  
All functions of the VSI-Pro locally operate normally and as a stand alone VSI-Pro. However the Vnetworker is  
placed between the VSI-Pro and the register so it can disable the serial connection to the VSI-Pro and control it  
for programming useage.  
Figure : Vnetworker Connection Diagram  
Vnetworker Software  
The basic software of the Vnetworker is a macro set of the Networker software. The additional features allow the  
user to interactively program the VSI-Pro.  
Figure : Vnetworker Main Menu  
64  
APPENDIX F  
RS-485 VNETWORKER  
The new menu items are “Set Time / Date” and “Remote Keyboard”.  
The “Set Time / Date” functions allows you to set this value from the PC Time/Date or manually enter yourself.  
Select ID sets the address value of the appropriate VSI-Pro on the network you wish to up date.  
Figure : Time / Date Set up Menu  
Remote Keyboard  
This new function allows the user to select the appropriate VSI-Pro on the network with the Select Address  
setting. Once this is done you then click “Programming”. The Vnetworker will then signal the VSI-Pro to exit the  
register interface mode and go to the programming mode. Note: While in this mode all data from the cash register  
will not be stored or displayed in the VSI-Pro and will be lost.  
After a brief pause, communication is established with the VSI-Pro and the following menu will be displayed. This  
is the same as the on-screen menu and using the “Up”, “Down”, “Enter” buttons you can navigate the VSI-Pro  
menu just like at the local pushbuttons.  
Figure : Remote Key-  
65  
APPENDIX G  
VSIB INSTALLATION  
VSIB for Thai, Korean or Chinese Languages  
The VSIB is a bit-mapped display device that can display Thai, Korean, or Chinese characters. This device works in  
conjunction with the VSI-Pro. A special cable is connected between the VSI-Pro and the VSIB so all on-screen  
programming is done via the VSIB but the controls and menus are the same as the VSI-Pro. Therefore after connec-  
tion, the programming will be identical to this manual. The VSIB must be ordered independently for any of the above  
supported languages and the language must be specified.  
Figure 1F: VSI-Pro Front Panel  
Figure 2F: VSIB Front Panel  
Serial Input  
Power Video Input Video Output  
Figure 4F: VSIB Connection Cables  
Figure 3F: VSIB Rear Panel  
Disconnect the stan-  
dard VSI-Pro and plug  
its cable into the female  
connector of the Triport.  
The pin-out for the VSIB between the VSI-Pro and the VSIB  
is as follows:  
VSIB ( DB-9M )  
TXD 3  
VSI-Pro ( DB-9M )  
2 RXD  
RTS 7  
8 CTS  
GND 5  
5 GND  
Figure 6F: Pin-Out for VSIB to VSI-Pro  
Use the BNC  
connectors of  
the VSIB for  
your Video Input  
& Output  
Figure 5F: Cable Connection to VSIB  
VSI-Pro VIDEO SERIAL INTERFACE  
66  
ECR INTERFACE CARDS  
APPENDIX H  
The ECR Interfaces are small PCBs that mount internally to the cash registers. These PCBs convert internal data  
from matrix and drum printers or thermal printers to RS-232 data. This RS-232 data is then connected directly to the  
VSI-Pro for display. It also can be connected directly to the Regcom to send up to 16 cash register’s data on a central  
collection PC or DVR.  
The ECR Interfaces have many different connection types depending on the make and model of cash register.  
Typically the RS-232 cable comes from the rear of the register to further connect to the VSI- Pro or DVR. The  
manufacturer and model number of the cash register must be supplied when ordering this ECR Interface.  
Figure 1G: TK6000/7000 PCB and Cable  
Figure 2G: TK2300 and Adapter  
When using the AVE IF ECR Interface PCBs that are generally installed inside the cash register and an RS-232  
connector mounted on the register or the RS-232 cable fitted through the rear of the till. These interfaces output  
direct converted and formatted RS-232 of the printer. This data can be connected directly to the AVE line of DVRs  
without additional conversion up to 100’. If additional lengths are needed then the AVE RS-232 to RS-422/485  
converter can be used to extend this range to 3000’.  
The Regcom interface can directly connect to these devices and report up to 16 tills on the Regcom network back  
to the PC Program or to the AVE line of DVRs converted using the Hydra.  
VSI-Pro VIDEO SERIAL INTERFACE  
67  
APPENDIX I  
TCPIP 232 ADAPTER  
TCPIP 232 ADAPTER  
Interfacing the VSI-Pro to the cash register TCP/IP network requires the TCPIP 232 Adapter along with the VSI-Pro.  
The IP address of the cash register is programmed into the TCPIP 232 Adapter via on-screen programming. The  
cash register LAN cable is plugged into the adapter and the supplied additonal LAN cable is then plugged into the  
cash register. Therefore this DOES NOT require an additional network port for the cash register interface or any host  
programming of a VPN router.  
Figure 1H: Front of TCPIP 232 Adapter  
Figure 2H: Rear of TCPIP 232 Adapter  
WAVE TRANSFORMER  
DC CABLE  
VSI-PRO  
RG-59U  
TCPIP 232  
ADAPTER  
MONITOR  
CASH REGISTER  
RG-59U  
CAMERA  
Figure 3H: VSI-Pro Connections with TCPIP 232 Adapter  
The pin-out between the TCPIP 232 Adapter and the VSI-Pro is as follows:  
TCPIP (DB-9M)  
RXD 2  
VSI-Pro (DB-9M)  
3 TXD  
TXD 3  
2 RXD  
GND 5  
5 GND  
Figure 4H: Pin-Out for TCPIP 232 Adapter to VSI-Pro  
VSI-Pro VIDEO SERIAL INTERFACE  
68  
HARD ALARM OUTPUT  
APPENDIX J  
The VSI-Pro provides two open collector transistor alarm outputs to trigger alarming devices. These are Alarm 1 & 2  
in the Alarm menu. Upon an Exception, a VSI-Pro can be programmed to trigger a VCR to go to its fastest record  
time, have a Quad go full screen, home a switcher, trigger a preprogrammed PTZ, or provide visual or audible  
alarms. The VSI-Pro provides two alarm outputs that are rated at 12VDC @ 20mA maximum.  
The following are some basic circuit designs to take advantage of the alarm output option of the VSI-Pro.  
12 VDC  
5 VDC  
1K OHM  
470 OHM  
LED  
LED  
Alarm 1 or 2  
Alarm 1 or 2  
Output  
Output  
Internal  
To  
Internal  
To  
VSI-Pro  
VSI-Pro  
5 VDC  
5 VDC  
BUZZER  
Alarm 1 or 2  
Output  
RELAY SPDT  
1N4001  
Internal  
To  
VSI-Pro  
Alarm 1 or 2  
Output  
Internal  
To  
VSI-Pro  
Figure 1H: Hard Alarm Output  
VSI-Pro VIDEO SERIAL INTERFACE  
69  
APPENDIX K  
REGISTER SELECT  
VSI-PRO VERSION 13.00 REGISTER SELECT MENU  
MODEL  
REGISTER  
SPECIAL CABLE  
SPECIAL MODE  
GENERIC  
X
X
X
X
X
X
X
ADDRESSABLE VSI  
PC COM1,2,3,4  
AD 4323  
PASSIVE TAP  
X
ADS  
DELTA SONO 3.1  
DRESSER WAYNE  
EDACOM  
X
X
X
X
X
X
X
X
X
X
X
X
ELCA  
X
G2 MOD  
FUJITSU 9920  
GASBOY  
CABLE FUJ 9920  
X
X
X
X
X
X
X
X
GILBARCO  
GILBARCO  
GILBARCO  
IBM3151 TERMINAL  
IBM  
G-SITE  
TCRG/2  
TCR15(OLD)  
X
X
G2 MOD  
SPECIALMOD  
X
X
RDS  
JETSORT  
MEMS-5  
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
MICRELEC  
MASTER SERISE  
9500  
X
X
MICROMAX  
MICROPOS  
MICROS  
X
X
X
X
LOCALVSS  
IDN NETWORK  
ISN NETWORK  
2113,3000  
BEETLE  
1200  
MAX232ORMOD485  
X
X
NCR  
NCR2113MOD  
NIXDORF  
NORAND  
PANASONIC  
X
X
X
X
X
5000  
7000  
8000  
Table 1I: VSI-Pro Version 13.00 Register Select Menu  
VSI-Pro VIDEO SERIAL INTERFACE  
70  
REGISTER SELECT  
APPENDIX K  
VSI-PRO VERSION 13.00 REGISTER SELECT MENU (CONTINUED)  
MODEL  
REGISTER  
SPECIAL CABLE  
SPECIAL MODE  
POLE DISPLAY  
SHARP  
X
X
X
2590  
3100,3110  
3220,3221,3250  
3310,3311,3550  
A-460,A-470  
A-550,A-570  
A-610,A-650  
A-750  
X
X
X
X
X
X
X
X
X
X
X
X
A-770  
SICOM  
X
CABLE SICOM  
MOD485  
SUNTRONIC  
890,891,960  
2000  
X
X
X
X
X
X
X
X
X
X
SWEDA  
54XX  
SWINTEC  
TCI  
2250  
X
TOLEDO  
UNITOUCH  
UNIWELL  
VERIFONE  
VSI-DRS  
DSP800  
X
X
X
X
X
X
X
X
UN4025  
X
X
Table 1I: VSI-Pro Version 13.00 Register Select Menu (Continued)  
VSI-Pro VIDEO SERIAL INTERFACE  
71  
APPENDIX K  
REGISTER SELECT  
VSI-PRO VERSION 13.24 REGISTER SELECT MENU  
MODEL  
REGISTER  
SPECIAL CABLE  
SPECIAL MODE  
GENERIC  
X
X
X
BEETLE /50 PRINTERS  
CASIO TK -T500  
CLARITY EPOS  
CASIO QT2K  
DRESSER WAYNE  
EDACOM  
HTEC  
HUTH T 400/T500  
KOPPENS GASPUMP  
NIXDROF BEETLE  
ODOMETER  
OMEGA 2000  
Q-MATIC  
SAMSUNG SRP 350  
SCHLUMBERGER  
SHARP 750 ER -OLPU  
SIEMENS  
UNIPAR  
UP3000  
Table 2I: VSI-Pro Version 13.24 Register Select Menu  
VSI-Pro VIDEO SERIAL INTERFACE  
72  
MASTER RESET  
APPENDIX L  
WARNING!  
DOING A MASTER RESET CLEARS ALL PROGRAMMING AND  
THE VSI-PRO DEFAULTS TO THE FACTORY SETTINGS.  
If you have difficulty entering the main-menu or you changed EPROMS in your VSI-Pro, do the following procedure  
exactly: Lightly press and hold in the 3 buttons to the left (“Up”, “Down” & “Set”). While holding down these buttons,  
press and release the “Reset” button. Then release the other buttons. Wait a few seconds and the copyright notice  
will appear on-screen along with the version of software installed in your VSI-Pro.  
Upon powering up the VSI-Pro for the first time, if the battery is depleted the master reset should be done. However  
in some cases the Time/Date display may not have the correct or legible characters. If this occurs, go to the Clock  
programming section of the menu and reset the clock and program the correct time. The Time/Date display will then  
function properly and any subsequent master resets will not affect the time.  
NOTES  
VSI-Pro VIDEO SERIAL INTERFACE  
73  
APPENDIX M  
LIMITED WARRANTY  
LIMITED WARRANTY  
(Terms and Conditions)  
For 2 Years from the date of shipment, Seller warrants to Buyer that the Product is free from defects in material or  
workmanship under normal use and service. Equipment manufactured by other than Seller but furnished by Seller  
carries the same warranty to Buyer as Seller receives from the other manufacturer, notwithstanding any provision to  
the contrary. If Buyer has specified a particular manufacturer’s product which is not the brand standardly supplied by  
Seller, Buyer shall look only to the other manufacturer’s warranty and Seller shall not warrant such item.  
EXCLUSIONS. Seller’s warranty does not cover the following :  
1. In-transit damage claims, improper handling by carrier or post office.  
(Only the consignee of the shipment can file a claim with the common carrier.)  
2. Damages caused by incorrect use, modification, carelessness, improper storage, hostile operating conditions,  
or unauthorized service, installation or repairs without proper training from the Seller.  
3. Damages caused by fire, flood, lightning, collision, acts of God or other events beyond the control of Seller.  
4. Products or parts thereof that have had serial numbers removed, altered or defaced.  
5. Products returned without an RMA number and sales or delivery receipt showing the date of original purchase.  
6. Use of components that do not meet Seller’s specifications.  
7. External parts such as cabinets or keypads.  
8. Periodic maintenance and adjustments resulting from normal use.  
WARRANTIES EXCLUDED, SELLER EXPRESSLY DISCLAIMS AND EXCLUDES ANY EXPRESS OR  
IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WHICH  
EXCEEDS OR IS INCONSISTENT WITH THE WARRANTY HEREIN EXPRESSLY SET FORTH.  
NON-WARRANTY CLAIMS  
In the event Buyer makes a warranty claim and Seller’s warranty does not apply, Buyer shall reimburse Seller for all  
reasonable expenses incurred by Seller in diagnosing the installation/repair problem.  
BUYER’S EXCLUSIVE REMEDIES  
If the Product supplied shall fail to conform to the contract or any applicable warranty, Buyer shall immediately notify  
Seller of such condition and afford Seller a reasonable opportunity to inspect said Product. Seller shall, at its option,  
either repair or replace such nonconforming Product. Seller shall not be responsible for labor charges for removal or  
installation of such equipment or material or charges for transportation, handling and shipping except as provided in  
Seller’s written service policy. No Product shall be returned without Seller’s prior written consent.  
VSI-Pro VIDEO SERIAL INTERFACE  
74  
LIMITED WARRANTY  
APPENDIX N  
SELLER SHALL NOT BE LIABLE FOR ANY SPECIAL, DIRECT INCIDENTAL OR CONSEQUENTIAL  
DAMAGES OF A COMMERCIAL NATURE ARISING OUT THE USE OF OR INABILITY TO USE  
SELLER’S PRODUCT BY REASON OF THE FACT THAT SUCH PRODUCT DOES NOT CONFORM  
TO THE CONTRACT OR TO ANY EXPRESS OR IMPLIED WARRANTY. SELLER’S MAXIMUM LI-  
ABILITY SHALL BE LIMITED TO THE COST OF REPAIR AND/OR REPLACEMENT OF THE PROD-  
UCT CLAIMED TO BE DEFECTIVE OR NONCONFORMING, SUBJECT TO SELLER’S RIGHT OF  
REMOVAL AND RETURN OF PRODUCT.  
All of the foregoing constitute Buyer’s sole and exclusive remedy and Seller’s sole and exclusive liability for supply-  
ing nonconforming or defective Product.  
RETURNS  
AVE products are fully inspected and carefully packed to ensure you are delivered a quality product in good condi-  
tion. If you are not fully satisfied with our product, returns of standard stocking items with no restocking fee can be  
made within thirty (30) days of invoice to Buyer. All such returns must have prior consent of Seller by obtaining an  
RMA number and must include the sales or delivery receipt showing the date of original purchase and be in an  
unused condition contained in its original packaging. Any other returns must have prior written consent of Seller and  
are subject to a restocking fee of fifteen percent (15%) and freight charges.  
RMA NUMBER  
The RMA (Return Material Authorization) number must be obtained by contacting Seller prior to the shipment of the  
product for return. The RMA number is valid only for 15 days from the date of issue. The RMA number must be clearly  
displayed on all shipping labels.  
NOTES  
VSI-Pro VIDEO SERIAL INTERFACE  
75  
ASIA  
AVE Thailand Co., Ltd.  
147 Soi On-Nut 44  
Sukhumvit 77 Rd., Suan Luang  
Bangkok, 10250 Thailand  
Tel: 662-331-9364, 331-9285  
Fax: 662-331-9365  
Email: ave@avethailand.com  
NORTH AMERICA  
American Video Equipment (AVE)  
2000 West Governors Circle, Suite E  
Houston, Texas 77092  
Tel: 281-443-2300  
Fax: 281- 443-8915  
Email: aveus@ave-us.com  
WESTERN EUROPE  
AVE Multiview  
Unit 1C, The Potteries,  
Woodgreen Road, Waltham Abbey  
Essex, EN9 3SA, UK  
Tel: 440-870-770-9323  
Fax: 440-870-770-9363  
Email: ave-uk@multiview.net  
76  

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