DURA-POWER MODELS NW 37- 670
COMMERCIAL ELECTRIC WATER BOILERS
• Installation • Operation • Service • Maintenance • Limited Warranty
CAUTION
TEXT PRINTED OR OUTLINED IN RED CONTINS INFORMATION
RELATIVE TO YOUR SAFETY. PLEASE READ THOROUGHLY
BEFORE INSTALLING AND USING THE APPLIANCE.
STANDARD
FLOOD WARNING
IF THE BOILER SHOULD BECOME IMMERSED IN
WATER AT ANY TIME, THE BOILER SHOULD BE
A DIVISION OF A.O. SMITH CORPORATION
RENTON, WASHINGTON
EXAMINED BY A COMPETENT SERVICE PERSON
BEFORE IT IS RETURNED TO SERVICE.
PLACE THESE INSTRUCTIONS ADJACENT TO THE BOILER AND NOTIFY OWNER TO KEEP FOR
FUTURE REFERENCE.BE SURE THAT THE WARRANTY INFORMATION
HAS BEEN FILLED IN ON COMPLETION OF INSTALLATION.
PRINTED IN U.S.A. 0004G 0900
PART NO. 60047-002 REV.2
SIZES AND DATA 780KW THRU 3300KW
Model Number
Inlet* &
Boiler
Prefix Gal.Cap. Std.KWInput
D
E
F
G**
71
71
71
71
71
71
71
99
99
99
99
99
H
J
2
2
2
2
2
2
2
2
2
2
2
2
2
K
S
T
Outlet*
Drain
1 1/2
1 1/2
1 1/2
1 1/2
1 1/2
1 1/2
1 1/2
2
2
2
2
2
2
2
2
2
2
2
2
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
220
220
220
220
220
220
220
334
334
334
334
334
334
400
400
400
400
500
500
780K
840K
900K
60
60
60
60
60
60
60
60
60
60
60
60
60
66
66
66
66
72
72
50
50
50
50
50
50
50
50
50
50
50
50
50
56
56
56
56
62
62
25
25
25
25
25
25
25
25
25
25
25
25
25
28
28
28
28
31
31
21
21
21
21
21
21
21
25
25
25
25
25
25
25 1/2
25 1/2
25 1/2
25 1/2
25 1/2
25 1/2
25 1/2
25 1/2
25 1/2
25 1/2
25 1/2
25 1/2
25 1/2
30
30 5 1/2
30 5 1/2
30 5 1/2
30 5 1/2
30 5 1/2
30 5 1/2
30 5 1/2
30 7 1/4
30 7 1/4
30 7 1/4
30 7 1/4
30 7 1/4
30 7 1/4
33 7 3/4
33 7 3/4
33 7 3/4
33 7 3/4
36 7 3/4
36 7 3/4
5
5
5
5
5
5
5
6
6
6
6
6
6
8
8
8
8
8
8
960K
1020K
1080K
1140K
1200K
1260K
1380K
1500K
1620K
1740K
1800K
1860K
1980K
2100K
2200K
2340K
99
90 1/2
90 1/2
90 1/2
90 1/2
90 1/2
90 1/2
25 1/2 2 1/2
25 1/2 2 1/2
25 1/2 2 1/2
25 1/2 2 1/2
26 1/2 2 1/2
26 1/2 2 1/2
30
30
30
34
34
NW
500
2460K
72
62
31
90 1/2
26 1/2 2 1/2
34
36 7 3/4
8
2
NW
NW
NW
NW
NW
NW
NW
500
670
670
670
670
670
670
2580K
2700K
2820K
2940K
3060K
3180K
3300K
72
78
78
78
78
78
78
62
68
68
68
68
68
68
31
34
34
34
34
34
34
90 1/2
96 1/2
96 1/2
96 1/2
96 1/2
96 1/2
96 1/2
26 1/2 2 1/2
30 1/2 2 1/2
30 1/2 2 1/2
30 1/2 2 1/2
30 1/2 2 1/2
30 1/2 2 1/2
30 1/2 2 1/2
34
38
38
38
38
38
38
36 7 3/4
39 7 3/4
39 7 3/4
39 7 3/4
39 7 3/4
39 7 3/4
39 7 3/4
8
8
8
8
8
8
8
2
2
2
2
2
2
2
NOTE: For boilers 3400KW to 6000KW, consult factory.
* All fittings under 4” will be threaded type. All fittings 4” and larger will be flanged.
** Where overall height is a problem a larger diameter vessel with a reduced height may be furnished.
3
ELECTRICAL/RECOVERY DATA
WATER BOILER SPECIFICATIONS
Model Number
Gal. Std. KW
BTU Output
Gal./Hr.
100°F Rise
180
Number of Number of
Standard Number
and KW of Steps
1@45
Amperage 3 Phase
208v 240V 480V 575V
Prefix
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
MW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
NW
Cap.
37
37
37
37
37
37
37
37
60
60
60
60
96
96
96
96
Input
45K
60K
75K
90K
Elements
3
Steps
1
153,585
204,720
255,975
307,170
358,365
409,560
511,950
614,340
716,730
128
171
213
250
292
334
417
500
584
668
751
834
917
1001
1084
108
144
180
217
253
289
361
433
505
577
650
722
794
866
938
55
73
90
108
126
144
180
216
252
288
324
360
396
432
468
45
60
75
90
105
121
151
181
211
241
271
301
331
362
392
240
300
369
430
492
615
738
861
4
1
1@60
1@75
3@30
5
1
6
3
105K
120K
150K
180K
210K
240K
270K
300K
330K
360K
390K
420K
450K
480K
540K
600K
660K
720K
780K
840K
900K
960K
1020K
1080K
1140k
1200K
1260K
1380K
1500K
1620K
1740K
1800K
1860K
1980K
2100K
2200K
2340K
2460K
2580K
2700K
2820K
2940K
7
4
3@30+1@15
4@30
8
4
10
5
5@30
12
5
4@30+1@60
3@30+2@60
2@30+3@60
1@30+4@60
5@60
5@60+1@30
6@60
6@60+1@30
7@60
14
5
819,120
921,510
984
16
5
1107
1230
1353
1476
1599
1722
1845
1968
2214
2460
2706
2952
3198
3444
3690
3936
4182
4428
4674
4920
5166
5658
6150
6642
7134
7380
7626
8118
8610
9102
9594
10080
10578
11070
11562
12054
18
5
1,023,900
1,126,290
1,228,680
1,331,070
1,433,460
1,535,850
1,638,240
1,843,020
2,047,800
2,252,580
2,457,360
2,662,140
2,866,920
3,071,700
3,276,480
3,481,260
3,636,040
3,890,820
4,095,600
4,300,380
4,709,940
5,119,500
5,529,060
5,938,630
6,143,400
6,348,180
6,757,740
7,167,300
7,576,860
7,986,420
8,395,980
8,805,540
9,315,100
9,624,660
10,034,220
20
5
22
6
24
6
26
7
28
7
1168 1010
1251 1083
1334 1155
1501 1299
1668 1443
504
540
576
648
422
452
487
542
96
96
30
8
7@60+1@30
8@60
32
8
150
150
150
150
220
220
220
220
220
220
220
334
334
334
334
334
334
400
400
400
400
500
500
500
500
670
670
670
36
9
9@60
10@60
40
44
48
10
10
8
720
602
8@60+2@90
8@90
8@90+1@60
9@90+1@30
10@90
8@90+2@120
6@90+4@120
4@90+6@120
2@90+8@120
10@120
8@120+2@150
4@120+6@150
10@150
792
663
864
723
52
9
936
783
56
60
64
68
72
76
80
84
10
10
10
10
10
10
10
10
10
10
15
15
15
15
15
15
15
20
20
20
20
20
20
1008
1080
1152
1224
1296
1368
1440
1512
1656
1800
1944
2068
2160
2232
2376
2520
2664
2808
2952
3096
3240
3384
3528
843
904
964
1024
1084
1145
1205
1265
1386
1506
1627
1747
1807
1868
1988
2109
2229
2350
2470
2590
2711
2832
2952
92
100
108
116
120
124
132
140
148
156
164
172
180
188
196
6@90+9@120
2@90+13@120
15@120
13@120+2@150
9@120+6@150
5@120+10@150
1@120+14@150
18@120+2@90
18@120+2@150
14@120+6@150
10@120+10@150
6@120+14@150
2@120+18@150
NOTE: For boilers 3000KW to 6000KW consult factory.
MODEL AND RATING PLATE
4
FOREWORD
APPROVALS
INSTALLATION CODE REQUIREMENTS
These designs comply with requirements of Underwriters Laboratories In addition to these instructions, the equipment shall be installed in
accordance with those installation regulations in force in the local
area where the installation is to be made. These shall be carefully
followed in all cases. Authorities having jurisdiction should be
consulted before installations are made.
and bear the U.L. label on the cabinet.
All models are built to the standards of Section lV of the American
Society of Mechanical Engineers. Boiler and Pressure Code,
inspected and identified by this symbol.
In absence of local codes the installation must comply with the latest
edition of the National Electrical Code, NFPA 70. Copies of this
document are available from the National Fire Protection Association,
1 Batterymarch Park, Quincy, MA 02269.
GROUNDING
Grounding and electrical wiring connected to the boiler must conform
to the latest edition of the National Electric Code, NFPA 70.
The ASME plate is located on the tank above the cleanout opening.
When specified, the National Board of Boiler and Pressure Vessel
Inspectors listing will be furnished and identified by an NB number on
the ASME plate.
Figure 1, below, is an illustration of a typical model NW/Commercial
Electric Hot Water Boiler with the features called out.
FEATURES
5
IMPORTANT
LOCATING THE BOILER
IT IS RECOMMENDED THATAQUALIFIED SERVICE TECHNICIAN For the best installation, the boiler should be located:
PERFORM THE INITIAL FIRING OF THE BOILER. AT THIS TIME
1. On a level surface.
THE USER SHOULD NOT HESITATE TO ASK THE TECHNICIAN
ANY QUESTIONS WHICH THEY MAY HAVE IN REGARD TO THE
OPERATION AND MAINTENANCE OF THE BOILER.
•
Shim the channel type skid base as necessary if leveling
is required.
BEFORE FILLING THE SYSTEM FOR OPERATION the hot water
system should be internally cleaned and flushed to remove any
contaminants which may have accumulated during installation. See
section of this manual titled SYSTEM CLEANING.
2. Near a floor drain.
• The boiler should be located in an area where leakage of
the tank or connections will not result in damage to the
area adjacent to the boiler or to lower floors of the
structure. When such locations cannot be avoided, a
suitable drain pan should be installed under the boiler.
RELIEF VALVE
An ASME rated pressure relief valve is furnished with the boiler. A
fitting for the relief valve is provided in the top of the boiler. A drain
line from the relief valve should terminate near a suitable drain. Do
not thread, plug, or cap the end of the drain line.
The pan should be at least two inches deep, have a
minimum length and width of at least two inches greater
than the dimensions of the boiler and should be piped to
an adequate drain.
The pressure setting of the relief valve should not exceed the pressure
capacity of any component in the system including the boiler.
•
The discharge opening of the relief valve should always
be piped to an open drain.
3. Suggested clearances from adjacent surfaces are found on a label
attached to the control compartment door.
HIGH TEMPERATURE DEVICES
Automatic Device
•
UL minimum clearances:
- 24” all sides
- 12” top
The boiler control circuit contains a high temperature cutoff switch.
This device shuts off the heating elements if excessive water
temperatures are reached. The high temperature cutoff has an
adjustable range of 100° to 240°F and automatically resets on a drop
of temperature.
•
•
Allow clearance for hinged control compartment doors.
Elements can be changed with 24” clearance.
Manual Device
4. The boiler may be installed in a confined space if adequate
ventilation is provided.
A manual reset high limit will be in the control circuit in addition to the
automatic device previously described. The control has an adjustable
range of 110° to 290°F and must be manually reset after a drop of
temperature.
ELECTRICAL
Reset button is located under the right side panel of the boiler.
Disconnect the power before removing the panel to push the button.
General
Check the boiler model and rating plate information against the
characteristics of the branch circuit electrical supply. Do not connect
the boiler to an improper source of electricity.
INSTALLATION
Voltage applied to the boiler should not vary more than + 5% to -10%
of the model and rating plate marking for satisfactory operation.
REQUIRED ABILITY
Do not energize the branch circuit for any reason before the boiler is
filled with water. Doing so may cause the heating elements to burn
out. Such damage is not covered under the terms of the warranty.
INSTALLATION OR SERVICE OF THIS BOILER REQUIRESABILITY
EQUIVALENT TO THAT OF A LICENSED TRADESMAN IN THE
FIELD INVOLVED. PLUMBING AND ELECTRICAL WORK ARE
REQUIRED.
The branch circuit is connected to the block through an opening
provided on top of the boiler.
The boiler should be connected to a separate, grounded, branch circuit
with overcurrent protection and disconnect switch. These are part of
the electrical supply system not components of the boiler, as such
they are obtained locally. The boiler should be grounded in accordance
with national and local codes.
GENERAL
Do not test electrical system before boiler is filled with water, follow
START UP procedure in this manual.
The principal components of the boiler are identified in Figure 1. The
model and rating plate, see illustration on page 4, provides certain
useful information required at installation. Both of these references
should be used to identify the boiler and its components.
Branch Circuit
The branch circuit wire size should be established through reference
to the National Electrical Code or other locally approved source in
conjunction with boiler amperage rating. Branch circuit wiring which
connects to the boiler terminal block should be temperature rated at
75°C. For convenience, portions of the wire size tables from the
Code are reproduced here. It is suggested the electrician size the
branch circuit at 125 percent of the boiler rating and further increase
wire size as necessary to compensate for voltage drop in long runs.
Branch circuit voltage drop should not exceed 3% at the boiler.
Water boilers are usually placed in series with the heating system on
the outlet side of the circulating pump. The boiler piping should include
inlet and outlet water valves to permit maintenance and service work
to be performed without disturbing the rest of the system.
Detailed system installation drawings are normally provided by the
equipment purchaser or system designer.
6
Calculating Amperage/Overcurrent Protection
Portion of Table 310-16
Allowable Ampacities of
Insulated Aluminum and Copper-
Clad AluminumConductors
Portion of Table 310-16
Allowable Ampacities of Insulated
Copper Conductors
The boiler is factory wired for connection to three wire single-phase
or three and four wire three-phase branch circuits. In addition, a
ground conductor may be required.
Not more than three conductors in
raceway or cable or direct burial
(based on ambient temperature of
30°C, 86°F.)
Not more than three conductors
in raceway or cable or direct
burial (based on ambient
A diagram of the wiring is furnished with the boiler for the electrician’s
use. An amperage table is on page 4 of this manual. The boiler
model and rating plate provides full load amperage data.
temperature of 30°C, 86°F.)
Temperature Rating of
Conductor. See Table
Temperature Rating of
Conductor. See Table
The rating of the overcurrent protection should be computed on the
basis of 125 percent of the total connected load amperage. Where
the standard ratings and settings do not correspond with this
computation, the next higher standard rating or setting should be
selected.
Size
AWG
MCM
310-13 in Code
Size
AWG
MCM
310-13 in Code
75°c
(167°F)
TYPES
75°C
(167°F)
TYPES
RH, RHW, RUH
RH, RHW, RUH
(14-2),
THW, THWN,
(12-2),
THW, THWN,
Boiler Circuits
XHHW, USE
- - - - -
- - - - -
15
XHHW, USE
15
18
16
12
10
The boiler’s electrical components are pictured and identified on page
5. The model and rating plate illustration on page 4 identifies the
electrical characteristics. Basically, there are two electrical circuits:
25
40
14
8
12
10
8
6
4
20
6
50
30
4
65
45
3
75
•
•
The control circuit, where the temperature control directly or
indirectly operates the contactor coils.
65
85
100
115
2
1
90
100
120
135
155
180
205
230
250
270
310
340
375
385
395
425
445
485
520
545
560
3
1/0
2/0
3/0
4/0
250
300
350
400
500
600
700
750
800
900
1000
1250
1500
1750
2000
2
The power circuit, which is operated by the control circuit, carries
the electrical load of the heating elements.
1
130
150
175
200
230
255
285
310
335
380
420
460
475
490
520
545
590
625
650
665
1/0
2/0
3/0
4/0
250
300
350
400
500
600
700
750
800
900
1000
1250
1500
1750
2000
The following describes the circuits and includes typical wiring
diagrams. All circuits are designed for 60 or 50 Hertz alternating
current.
Refer to ELECTRICAL CONFIGURATION TABLE, below, and wiring
diagram provided with your boiler before completing connections to
electrical supply.
NOTE: Wiring diagrams in this manual are typical examples. The
specific wiring diagram for your boiler is the one supplied with the
boiler.
These capacities relate only to conductors
described in Table 310-13 in Code.
Control Circuit
For ambient temperatures over 30°C, see
Correction Factors, Note 13 in Code
All control circuits are operated on single-phase 120V. Atransformer
is used in the control circuit.
Power Circuit
Control circuit wiring is 14Awg, THHN or THWN type, rated 600 volts,
105°C.
The boiler is equipped with one of the power circuit configurations
shown in the table.
Seperate instructional literature is provided with the boiler for the
modulating solid state step control.
Power circuit wiring is type THHN, rated 600 volts, 105°C, sized as
necessary.
7
ELECTRICAL CONFIGURATION TABLE
Boiler
Nameplate
Markings
Voltage Phase
1
Type
of
Voltage Between
Boiler Terminal
Lugs
Control
Elements
Element
Circuit
Voltage
Quantity
Per
Service
Operating
Voltage
(1 Phase)
Contractor
L1
L1
L2
L2
N
G
N
120
1
208
208
120
208
L3
G
3
Delta
(With
208
208
G
120
120
1
1
208
240
208
Neutral)
120
L1
L2
1
240
240
L1
L2
L3
G
240
240
3
Delta
Wye*
Delta
120
120
120
1
240
277
480
240
L2
L1
480
L3
G
G
480
480
3
3
1 or 2
1or 2
480
480
L2
L1
480
L3
480
480
* Neutral lug not necessary and not furnished due to three wire wye connection. This means only three wires (no neutral)
brought to boiler due to method of element connection. Elements operate at 277 volts.
Voltage from a conductor to ground (electrical raceway and water pipes) is not measured.
No ground lug furnished. If required installer can provide locally.
TYPICAL WIRING DIAGRAMS
The following wiring diagrams are included in this manual to show
typical arrangements of electrical components in the control and
power circuits by voltage and phase charactreristics. They are
to be used as a reference by the installer or servicer in performing
their work. A diagram of the boiler wiring is furnished with the
boiler.
WIRING DIAGRAM 208V OR 240V THREE-PHASE (DELTA) WITH STEP CONTROL
8
WIRING DIAGRAM 480V THREE-PHASE (WYE)
SYSTEM CLEANING
OPERATION
The hot water system should be internally cleaned and flushed to
remove contaminants which may have accumulated during installation.
System cleaning provides chemical stability necessary for component
life and system performance.
GENERAL
Never operate the heating elements without being certain the boiler
is filled with water and a pressure relief valve is installed in the relief
valve opening provided.
Failure to clean the system may cause:
1. Poor heating due to formation of gas.
An electronic type low water cutoff is provided on all boilers as standard
equipment. The water probe is installed near the top of the tank to
monitor the presence of water. The control circuit is opened if the
water level is below this point.
•
Residual pipe dope, thread cutting oil, solder flux, dirt and
other foreign materials breakdown to form gas. This is
indicated by a continuing need for purging even through
the system is “closed”.
The pilot switch on the cabinet front permits the boiler to be turned on
and off without having to operate the electrical disconnect switch.
Additional switches may be provided for manually operating contactor
coils.
2. Pump seal leakage.
Acidic water (low pH) and contamination such as soil and
sand result in premature or recurring pump seal failures.
•
3. Automatic air valve leakage.
Contaminants cause sticky sealing surfaces and result in
leakage.
WARNING
•
Full power is present whenever the cabinet door is opened even with
the pilot switch(es) turned off. Never operate the boiler with cabinet
doors open or panels removed.
4. Relief valve operation.
Gas formation increases system pressure and relief valve
spillage.
•
FILLING
5. Water leaks at joints and fittings.
Corrosion and eventual failure of connections occur when
system pH is low.
Refer to SYSTEM CLEANING section for preparing the system prior
to final filling and operation.
•
Hard Water: in areas which have hard water it may be desirable to fill
the system with soft water and/or provide water treatment as
recommended by a consultant familiar with local conditions. In this
way harmful water scale build-up on the heating elements is minimized.
6. Noisy operation.
Heat transfer surfaces can be fouled with dirty, oily water.
•
This plus gas lead to noisy water circulation.
1. Close the boiler drain valve and system valves as necessary.
WARNING
Be sure to turn off power when working on or near the electrical system
of the boiler. Never touch electrical components with wet hands or
when standing in water. When replacing fuses always use the correct
size for the circuit.
2. Open a vent in the highest point of the system to allow the air to
escape.
3. Fully open the make-up water inlet valve. Fill the boiler and piping.
9
Tank flushing and circulating pump lubrication should be performed
in accordance with the above schedule. Tank sediment removal and
element lime scale removal must be performed when needed as
determined by period inspections. Following are the instructions for
performing recommended maintenance.
4. Close the vent as water starts to flow from the opening. Place the
make-up water valve in the desired position. The boiler is now
ready for START UP and TEMPERATURE REGULATION if being
placed in operation for the first time.
START UP
FLUSHING
The following checks should be made by the installer when the boiler
is placed into operation for the first time:
1. Turn off the electrical disconnect switch.
1. Check all factory and field made water and electrical connections 2. Open the boiler drain valve. Allow water to flow to an open drain
for tightness.
Repair water leaks and tighten electrical connections
as necessary.
until it runs clean. Do not come in contact with the water being
drained as it may be very hot.
•
3. Close the drain valve when finished flushing.
4. Turn on the electrical disconnect switch.
2. Turn on the electrical disconnect switch and pilot switch(es)
mounted on the boiler cabinet.
3. Observe the operation of the boiler during the first heating cycle.
SEDIMENT REMOVAL
•
Temperature control and contactor operation should be
checked by allowing the boiler to come up to temperature
and shutoff automatically.
Water borne impurities consist of fine particles of soil and sand which
settle out and form a layer of sediment on the bottom of the tank. In
time, if not removed, the level of sediment might reach the heating
elements.
TEMPERATURE REGULATION
For convenience, sediment removal and element lime scale removal
should be performed at the same time as follows:
Always turn off the electricity at the electrical disconnect switch when
making a temperature control adjustment.
It is suggested the temperature adjustment be turned to the lowest
setting which satisfies the hot water requirements of the system.
WATER AND LIME SCALE REMOVAL
•
Additional instructional literature is provided with the boiler for
adjusting this control.
Water and lime scale accumulations on the heating elements is a
normal condition, common to all immersion type elements. Factors
which affect the amount of this formation are:
Always close and lock the cabinet door after making a temperature
adjustment. Turn on electricity.
1. Amount of make-up water used. As the volume of make-up water
heated increases, more scale results.
DRAINING
2. Water temperature. As the temperature of the water is increased,
more scale is deposited on the elements.
The boiler must be drained if it is to be shut down and exposed to
freezing temperatures. Maintenance and service procedures may
also require draining the boiler.
3. Characteristics of water supply. Regardless of water treatment,
the elements should be examined regularly.
1. Turn off the electrical disconnect switch.
2. Close the make-up water valve and system valves as necessary.
3. Open a nearby outlet to vent the parts of the system being drained.
4. Open the boiler drain valve.
Water scale accumulations may cause noises to occur during
operation.
It is recommended that a lower heating element be removed
periodically for examination. If it is scaled, all of the elements should
be removed and cleaned. If the tank bottom has an accumulation of
sediment, it should be cleaned.
5. If the boiler is being drained for an extended shutdown, it is
suggested the drain valve be left open during this period.
• Follow FILLING instructions to restore boiler to service.
Lime scale should be removed from the elements by dissolving the
accumulation in UN•LIME® delimer. UN•LIME is a non-muriatic
delimer, available through your dealer or distributor. Do not use muratic
or hydrochloric acid base deliming solutions to remove lime scale
from the elements. Do not pour delimer into tank.
MAINTENANCE
Boiler maintenance includes periodic tank flushing and cleaning, and
removal of lime scale from the heating elements. Circulating pumps
should be oiled.
All models:
1. Turn off electrical disconnect switch.
2. Drain the boiler following DRAINING instructions.
3. Remove the cabinet panel which covers the heating elements.
MAINTENANCE SCHEDULE
Component
Tank
Operation
Flushing
Interval
Monthly
Required
Sediment
Removal
Lime Scale
Removal
As Needed
As Needed UN•LIME®
Delimer and
•
Remove insulation as necessary to reach the element
area.
Elements
element
gaskets.
Per pump makers
instructions
4. Remove the bolts from each element and remove the elements
from the opening.
Circulating
Pump(s)
Oiling
•
Disconnect element wiring as necessary.
10
•
Use a twisting, pulling action to remove elements scaled
beyond the size of the tank opening.
3. If the water was excessively hot, and is now cold, the high
temperature cutoff may have operated (manual reset equipped
models).
•
•
Brush loose scale from elements.
•
To reset, turn off electricity and remove the back panel
and push the reset button.
Silicates, sulfates and aluminates must be removed by
scraping or other mechanical means. Lime scale
dissolvents will not remove these types of scale which
are occasionally encountered.
•
Repeated operation of the high temperature cutoff should
be investigated by your servicer.
4. The capacity of the boiler may have been exceeded by a large
demand for heat.
5. Lime scale removal:
Place limed ends of heating elements into UN•LIME
•
Large demands require a recovery period to restore
water temperature.
•
delimer and allow scale to dissolve. Do not permit
delimer or water to contact heating element electrical
terminals.
5. Sediment or lime scale may be affecting boiler operation. Refer to
MAINTENANCE for details.
Water is too hot
6. Flush cleaned ends of elements with water when deliming or
cleaning is completed.
1. Refer to TEMPERATURE REGULATION.
7. Remove sediment and scale from the tank bottom through the
tank cleanout.
Boiler makes sounds
1. Sediment or lime scale accumulation on the elements may cause
sizzling and hissing noises when the boiler is operating.
•
The make-up water valve and boiler drain valve may be
opened to flush during the cleanout process.
•
The sounds are normal , however, the tank bottom and
elements should be cleaned. Refer to MAINTENANCE
for details.
8. Clean remaining gasket material from tank and element flanges.
Do not reuse original element gasket. The element gasket is Part
No. 5109.
2. Some of the electrical components of the boiler make sounds which
are normal.
9. Replace elements as follows:
•
Contactors will “click” or snap as the boiler starts and
stops.
•
•
•
Put a new gasket on each element.
Install into tank opening.
•
Transformers and contactors often hum.
Water leakage is suspected
Uniformly tighten element bolts. Torque to approximately
32 ft/lbs.
1. Check to see if the drain valve is tightly closed.
10. Connect element wiring as necessary.
2. If the outlet of the relief valve is leaking it may represent:
•
•
Excessive water pressure or air in the system.
Faulty relief valve.
11. Follow FILLING instructions to restore boiler to service.
•
•
Check for water leaks around elements and proper
operation when boiler is filled.
3. Examine the flange area of the elements and tank cleanout for
gasket leakage.
Replace insulation and cabinet panel.
•
Tighten the bolts or, if necessary, follow the WATER AND
LIME SCALE REMOVAL procedure to replace the
gaskets.
CHECKLIST
SYSTEM WATER TEST
Before calling for service, check the following points to see if the cause
of trouble can be identified and corrected. Reviewing this checklist
may eliminate the need of a service call and quickly restore the boiler
to service. The illustration on page 5 identifies the location of most of
the boiler components.
System water test
Review SYSTEM CLEANING section, for a description of six problems
which result from loss of system chemical stability. Chemical stability
is checked by:
BE SURE TO TURN OFF THE ELECTRICITY WHEN CHECKING
EQUIPMENT.
1. Draw off water from system. Is it dirty, discolored or odorous?
2. What is the pH of the system water? It should be neutral or slightly
alkaline.
Not enough or no heat
1. Be certain the electrical disconnect switch serving the boiler is in
the ON position. The pilot switch(es) on the cabinet front should
be on.
3. Does “air” purged from system vents burn? If so, the “air” is actually
gas.
•
In some installations the boiler electrical service may be
limited by the power company or boiler controls. If the
boiler operates on a controlled circuit heat may be
effected.
If any of the above conditions are present, all waterways should be
cleaned and the water adjusted to an alkaline condition.
If you cannot identify or correct the source of
malfunction:
2. Check the fuses.
1. Place the boiler electrical disconnect switch in the OFF position.
•
The electrical disconnect switch usually contains fuses.
2. Close the make-up water inlet valve to the boiler.
3. Contact your servicer.
•
The boiler has fuses located behind the cabinet door,
see page 5 for location.
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NW-37 THRU NW-670 ELECTRIC HOT WATER BOILER LIMITED WARRANTY
A.O. Smith Corporation, the warrantor, extends the following LIMITED WARRANTY to the owner of this boiler.
1. THE TANK
If the tank in this boiler shall prove upon examination by the warrantor to have leaked due to natural corrosion from water therein, during
the FIRST year after initial installation, the warrantor will at its option, repair it or provide a replacement tank less elements
controls of equivalent size and then current model. Some government agencies are requiring energy efficient standards for boilers. In the
event regulations prohibit sale of a model of equivalent size and construction, A.O. Smith will provide a model which complies with
a n d
the regulations of your area, in which case the consumer will be charged the difference in price between the like replacement and the
energy efficient model required. The warranty on the repair or replacement of the part, portion or tank will be limited to the unexpired
term of the original warranty.
2. ALL OTHER PARTS
If within ONE year after initial installation of this boiler, any part or portion shall prove upon examination by the warrantor to be defective in
material or workmanship, the warrantor will repair or replace such part or portion at its option.
3. CONDITIONS AND EXPECTATIONS
This warranty shall apply only when the boiler is installed in accordance with local plumbing and building codes, ordinances and regulations,
the printed instructions provided with it and good industry practices. In addition, a pressure relief valve, approved by the American Society
of Mechanical Engineers, must have been installed.
This warranty shall apply only when the boiler is used:
a.
(1) at temperatures not exceeding the maximum setting of its control;
(2) at water pressure not exceeding the working pressure shown on the boiler;
(3) when filled with water, free to circulate at all times and with the tank free of damaging scale deposits;
(4) in a noncorrosive and non-contaminated atmosphere;
(5) in its original installation location;
(6) in the United States, its territories or possessions, and Canada.
(7) when operated free of the damaging effects of uncontrolled thermal expansion and/or water hammer.
Any accident to the boiler, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modified form will
void this warranty.
b.
4. SERVICE AND REPAIR EXPENSE
Under this limited warranty the warrantor will provide only repair or a replacement tank or part thereof. The owner is responsible for all
other costs. Such costs may include but are not limited to:
a.
b.
Labor charges for service, removal, repair, or reinstallation of the tank or any component part;
Shipping, delivery, handling, and administrative charges for forwarding the new tank or replacement part from the nearest
distributor and returning the claimed defective tank or part to such distributor.
c.
All cost necessary or incidental for any materials and/or permits required for installation of the replacement tank or part.
5. LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed on the sale of this boiler under state law are limited to one (1) year
duration for the tank or any of its parts. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you.
6. CLAIM PROCEDURE
Any claim under this warranty should be initiated with the dealer who sold the boiler, or with any other dealer handling the warrantor’s
products. If this is not practicable, the owner should contact:
U.S. Customers
Canadian Customers
A.O. Smith Corporation
5621 W. 115th Street
Alsip, IL 60803
A.O. Smith Enterprises Ltd.
P.O. Box 310-768 Erie Street
Stratford, Ontario N5A 6T3
Telephone: 519-271-5800
Telephone: 800-323-2636
a.
b.
The warrantor will only honor replacement with identical or similar tank or parts thereof which are manufactured or distributed
by the warrantor.
Dealer replacements are made subject to in-warranty validation by warrantor.
7. DISCLAIMER
NO OTHER EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO THE
BOILER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE TANK OR PARTS. THE WARRANTOR SHALL
NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL
PROPERTY, OR OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY
OR OTHERWISE FOR DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING
IN CONTRACT OR IN TORT.
a.
Some states do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitation or
exclusion may not apply to you.
b.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Fill in the following for your own reference. Keep it. Registration is not a condition of warranty. The model and ASME numbers are
found on the boiler’s rating plate.
Model No._______________________________________ASME No.___________________Date Installed__________________
Dealer’s Name____________________________________________________________________________________________
Dealer’sAddress_____________________________________________________________Phone No.____________________
City and State_______________________________________________________________Zip___________________________
KEEP THIS WARRANTY AND MANUAL POSTED ADJACENT TO THE BOILER FOR FUTURE REFERENCE WHENEVER MAINTENANCE, ADJUSTMENT OR
SERVICE IS REQUIRED. BE SURE YOUR DEALER HAS FILLED IN THIS WARRANTY.
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