A O Smith NW 37 670 User Manual

DURA-POWER MODELS NW 37- 670  
COMMERCIAL ELECTRIC WATER BOILERS  
Installation Operation Service Maintenance Limited Warranty  
CAUTION  
TEXT PRINTED OR OUTLINED IN RED CONTINS INFORMATION  
RELATIVE TO YOUR SAFETY. PLEASE READ THOROUGHLY  
BEFORE INSTALLING AND USING THE APPLIANCE.  
STANDARD  
FLOOD WARNING  
IF THE BOILER SHOULD BECOME IMMERSED IN  
WATER AT ANY TIME, THE BOILER SHOULD BE  
A DIVISION OF A.O. SMITH CORPORATION  
RENTON, WASHINGTON  
EXAMINED BY A COMPETENT SERVICE PERSON  
BEFORE IT IS RETURNED TO SERVICE.  
PLACE THESE INSTRUCTIONS ADJACENT TO THE BOILER AND NOTIFY OWNER TO KEEP FOR  
FUTURE REFERENCE.BE SURE THAT THE WARRANTY INFORMATION  
HAS BEEN FILLED IN ON COMPLETION OF INSTALLATION.  
PRINTED IN U.S.A. 0004G 0900  
PART NO. 60047-002 REV.2  
SIZES AND DATA 780KW THRU 3300KW  
Model Number  
Inlet* &  
Boiler  
Prefix Gal.Cap. Std.KWInput  
D
E
F
G**  
71  
71  
71  
71  
71  
71  
71  
99  
99  
99  
99  
99  
H
J
2
2
2
2
2
2
2
2
2
2
2
2
2
K
S
T
Outlet*  
Drain  
1 1/2  
1 1/2  
1 1/2  
1 1/2  
1 1/2  
1 1/2  
1 1/2  
2
2
2
2
2
2
2
2
2
2
2
2
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
220  
220  
220  
220  
220  
220  
220  
334  
334  
334  
334  
334  
334  
400  
400  
400  
400  
500  
500  
780K  
840K  
900K  
60  
60  
60  
60  
60  
60  
60  
60  
60  
60  
60  
60  
60  
66  
66  
66  
66  
72  
72  
50  
50  
50  
50  
50  
50  
50  
50  
50  
50  
50  
50  
50  
56  
56  
56  
56  
62  
62  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
28  
28  
28  
28  
31  
31  
21  
21  
21  
21  
21  
21  
21  
25  
25  
25  
25  
25  
25  
25 1/2  
25 1/2  
25 1/2  
25 1/2  
25 1/2  
25 1/2  
25 1/2  
25 1/2  
25 1/2  
25 1/2  
25 1/2  
25 1/2  
25 1/2  
30  
30 5 1/2  
30 5 1/2  
30 5 1/2  
30 5 1/2  
30 5 1/2  
30 5 1/2  
30 5 1/2  
30 7 1/4  
30 7 1/4  
30 7 1/4  
30 7 1/4  
30 7 1/4  
30 7 1/4  
33 7 3/4  
33 7 3/4  
33 7 3/4  
33 7 3/4  
36 7 3/4  
36 7 3/4  
5
5
5
5
5
5
5
6
6
6
6
6
6
8
8
8
8
8
8
960K  
1020K  
1080K  
1140K  
1200K  
1260K  
1380K  
1500K  
1620K  
1740K  
1800K  
1860K  
1980K  
2100K  
2200K  
2340K  
99  
90 1/2  
90 1/2  
90 1/2  
90 1/2  
90 1/2  
90 1/2  
25 1/2 2 1/2  
25 1/2 2 1/2  
25 1/2 2 1/2  
25 1/2 2 1/2  
26 1/2 2 1/2  
26 1/2 2 1/2  
30  
30  
30  
34  
34  
NW  
500  
2460K  
72  
62  
31  
90 1/2  
26 1/2 2 1/2  
34  
36 7 3/4  
8
2
NW  
NW  
NW  
NW  
NW  
NW  
NW  
500  
670  
670  
670  
670  
670  
670  
2580K  
2700K  
2820K  
2940K  
3060K  
3180K  
3300K  
72  
78  
78  
78  
78  
78  
78  
62  
68  
68  
68  
68  
68  
68  
31  
34  
34  
34  
34  
34  
34  
90 1/2  
96 1/2  
96 1/2  
96 1/2  
96 1/2  
96 1/2  
96 1/2  
26 1/2 2 1/2  
30 1/2 2 1/2  
30 1/2 2 1/2  
30 1/2 2 1/2  
30 1/2 2 1/2  
30 1/2 2 1/2  
30 1/2 2 1/2  
34  
38  
38  
38  
38  
38  
38  
36 7 3/4  
39 7 3/4  
39 7 3/4  
39 7 3/4  
39 7 3/4  
39 7 3/4  
39 7 3/4  
8
8
8
8
8
8
8
2
2
2
2
2
2
2
NOTE: For boilers 3400KW to 6000KW, consult factory.  
* All fittings under 4” will be threaded type. All fittings 4” and larger will be flanged.  
** Where overall height is a problem a larger diameter vessel with a reduced height may be furnished.  
3
ELECTRICAL/RECOVERY DATA  
WATER BOILER SPECIFICATIONS  
Model Number  
Gal. Std. KW  
BTU Output  
Gal./Hr.  
100°F Rise  
180  
Number of Number of  
Standard Number  
and KW of Steps  
1@45  
Amperage 3 Phase  
208v 240V 480V 575V  
Prefix  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
MW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
NW  
Cap.  
37  
37  
37  
37  
37  
37  
37  
37  
60  
60  
60  
60  
96  
96  
96  
96  
Input  
45K  
60K  
75K  
90K  
Elements  
3
Steps  
1
153,585  
204,720  
255,975  
307,170  
358,365  
409,560  
511,950  
614,340  
716,730  
128  
171  
213  
250  
292  
334  
417  
500  
584  
668  
751  
834  
917  
1001  
1084  
108  
144  
180  
217  
253  
289  
361  
433  
505  
577  
650  
722  
794  
866  
938  
55  
73  
90  
108  
126  
144  
180  
216  
252  
288  
324  
360  
396  
432  
468  
45  
60  
75  
90  
105  
121  
151  
181  
211  
241  
271  
301  
331  
362  
392  
240  
300  
369  
430  
492  
615  
738  
861  
4
1
1@60  
1@75  
3@30  
5
1
6
3
105K  
120K  
150K  
180K  
210K  
240K  
270K  
300K  
330K  
360K  
390K  
420K  
450K  
480K  
540K  
600K  
660K  
720K  
780K  
840K  
900K  
960K  
1020K  
1080K  
1140k  
1200K  
1260K  
1380K  
1500K  
1620K  
1740K  
1800K  
1860K  
1980K  
2100K  
2200K  
2340K  
2460K  
2580K  
2700K  
2820K  
2940K  
7
4
3@30+1@15  
4@30  
8
4
10  
5
5@30  
12  
5
4@30+1@60  
3@30+2@60  
2@30+3@60  
1@30+4@60  
5@60  
5@60+1@30  
6@60  
6@60+1@30  
7@60  
14  
5
819,120  
921,510  
984  
16  
5
1107  
1230  
1353  
1476  
1599  
1722  
1845  
1968  
2214  
2460  
2706  
2952  
3198  
3444  
3690  
3936  
4182  
4428  
4674  
4920  
5166  
5658  
6150  
6642  
7134  
7380  
7626  
8118  
8610  
9102  
9594  
10080  
10578  
11070  
11562  
12054  
18  
5
1,023,900  
1,126,290  
1,228,680  
1,331,070  
1,433,460  
1,535,850  
1,638,240  
1,843,020  
2,047,800  
2,252,580  
2,457,360  
2,662,140  
2,866,920  
3,071,700  
3,276,480  
3,481,260  
3,636,040  
3,890,820  
4,095,600  
4,300,380  
4,709,940  
5,119,500  
5,529,060  
5,938,630  
6,143,400  
6,348,180  
6,757,740  
7,167,300  
7,576,860  
7,986,420  
8,395,980  
8,805,540  
9,315,100  
9,624,660  
10,034,220  
20  
5
22  
6
24  
6
26  
7
28  
7
1168 1010  
1251 1083  
1334 1155  
1501 1299  
1668 1443  
504  
540  
576  
648  
422  
452  
487  
542  
96  
96  
30  
8
7@60+1@30  
8@60  
32  
8
150  
150  
150  
150  
220  
220  
220  
220  
220  
220  
220  
334  
334  
334  
334  
334  
334  
400  
400  
400  
400  
500  
500  
500  
500  
670  
670  
670  
36  
9
9@60  
10@60  
40  
44  
48  
10  
10  
8
720  
602  
8@60+2@90  
8@90  
8@90+1@60  
9@90+1@30  
10@90  
8@90+2@120  
6@90+4@120  
4@90+6@120  
2@90+8@120  
10@120  
8@120+2@150  
4@120+6@150  
10@150  
792  
663  
864  
723  
52  
9
936  
783  
56  
60  
64  
68  
72  
76  
80  
84  
10  
10  
10  
10  
10  
10  
10  
10  
10  
10  
15  
15  
15  
15  
15  
15  
15  
20  
20  
20  
20  
20  
20  
1008  
1080  
1152  
1224  
1296  
1368  
1440  
1512  
1656  
1800  
1944  
2068  
2160  
2232  
2376  
2520  
2664  
2808  
2952  
3096  
3240  
3384  
3528  
843  
904  
964  
1024  
1084  
1145  
1205  
1265  
1386  
1506  
1627  
1747  
1807  
1868  
1988  
2109  
2229  
2350  
2470  
2590  
2711  
2832  
2952  
92  
100  
108  
116  
120  
124  
132  
140  
148  
156  
164  
172  
180  
188  
196  
6@90+9@120  
2@90+13@120  
15@120  
13@120+2@150  
9@120+6@150  
5@120+10@150  
1@120+14@150  
18@120+2@90  
18@120+2@150  
14@120+6@150  
10@120+10@150  
6@120+14@150  
2@120+18@150  
NOTE: For boilers 3000KW to 6000KW consult factory.  
MODEL AND RATING PLATE  
4
FOREWORD  
APPROVALS  
INSTALLATION CODE REQUIREMENTS  
These designs comply with requirements of Underwriters Laboratories In addition to these instructions, the equipment shall be installed in  
accordance with those installation regulations in force in the local  
area where the installation is to be made. These shall be carefully  
followed in all cases. Authorities having jurisdiction should be  
consulted before installations are made.  
and bear the U.L. label on the cabinet.  
All models are built to the standards of Section lV of the American  
Society of Mechanical Engineers. Boiler and Pressure Code,  
inspected and identified by this symbol.  
In absence of local codes the installation must comply with the latest  
edition of the National Electrical Code, NFPA 70. Copies of this  
document are available from the National Fire Protection Association,  
1 Batterymarch Park, Quincy, MA 02269.  
GROUNDING  
Grounding and electrical wiring connected to the boiler must conform  
to the latest edition of the National Electric Code, NFPA 70.  
The ASME plate is located on the tank above the cleanout opening.  
When specified, the National Board of Boiler and Pressure Vessel  
Inspectors listing will be furnished and identified by an NB number on  
the ASME plate.  
Figure 1, below, is an illustration of a typical model NW/Commercial  
Electric Hot Water Boiler with the features called out.  
FEATURES  
5
IMPORTANT  
LOCATING THE BOILER  
IT IS RECOMMENDED THATAQUALIFIED SERVICE TECHNICIAN For the best installation, the boiler should be located:  
PERFORM THE INITIAL FIRING OF THE BOILER. AT THIS TIME  
1. On a level surface.  
THE USER SHOULD NOT HESITATE TO ASK THE TECHNICIAN  
ANY QUESTIONS WHICH THEY MAY HAVE IN REGARD TO THE  
OPERATION AND MAINTENANCE OF THE BOILER.  
Shim the channel type skid base as necessary if leveling  
is required.  
BEFORE FILLING THE SYSTEM FOR OPERATION the hot water  
system should be internally cleaned and flushed to remove any  
contaminants which may have accumulated during installation. See  
section of this manual titled SYSTEM CLEANING.  
2. Near a floor drain.  
• The boiler should be located in an area where leakage of  
the tank or connections will not result in damage to the  
area adjacent to the boiler or to lower floors of the  
structure. When such locations cannot be avoided, a  
suitable drain pan should be installed under the boiler.  
RELIEF VALVE  
An ASME rated pressure relief valve is furnished with the boiler. A  
fitting for the relief valve is provided in the top of the boiler. A drain  
line from the relief valve should terminate near a suitable drain. Do  
not thread, plug, or cap the end of the drain line.  
The pan should be at least two inches deep, have a  
minimum length and width of at least two inches greater  
than the dimensions of the boiler and should be piped to  
an adequate drain.  
The pressure setting of the relief valve should not exceed the pressure  
capacity of any component in the system including the boiler.  
The discharge opening of the relief valve should always  
be piped to an open drain.  
3. Suggested clearances from adjacent surfaces are found on a label  
attached to the control compartment door.  
HIGH TEMPERATURE DEVICES  
Automatic Device  
UL minimum clearances:  
- 24” all sides  
- 12” top  
The boiler control circuit contains a high temperature cutoff switch.  
This device shuts off the heating elements if excessive water  
temperatures are reached. The high temperature cutoff has an  
adjustable range of 100° to 240°F and automatically resets on a drop  
of temperature.  
Allow clearance for hinged control compartment doors.  
Elements can be changed with 24” clearance.  
Manual Device  
4. The boiler may be installed in a confined space if adequate  
ventilation is provided.  
A manual reset high limit will be in the control circuit in addition to the  
automatic device previously described. The control has an adjustable  
range of 110° to 290°F and must be manually reset after a drop of  
temperature.  
ELECTRICAL  
Reset button is located under the right side panel of the boiler.  
Disconnect the power before removing the panel to push the button.  
General  
Check the boiler model and rating plate information against the  
characteristics of the branch circuit electrical supply. Do not connect  
the boiler to an improper source of electricity.  
INSTALLATION  
Voltage applied to the boiler should not vary more than + 5% to -10%  
of the model and rating plate marking for satisfactory operation.  
REQUIRED ABILITY  
Do not energize the branch circuit for any reason before the boiler is  
filled with water. Doing so may cause the heating elements to burn  
out. Such damage is not covered under the terms of the warranty.  
INSTALLATION OR SERVICE OF THIS BOILER REQUIRESABILITY  
EQUIVALENT TO THAT OF A LICENSED TRADESMAN IN THE  
FIELD INVOLVED. PLUMBING AND ELECTRICAL WORK ARE  
REQUIRED.  
The branch circuit is connected to the block through an opening  
provided on top of the boiler.  
The boiler should be connected to a separate, grounded, branch circuit  
with overcurrent protection and disconnect switch. These are part of  
the electrical supply system not components of the boiler, as such  
they are obtained locally. The boiler should be grounded in accordance  
with national and local codes.  
GENERAL  
Do not test electrical system before boiler is filled with water, follow  
START UP procedure in this manual.  
The principal components of the boiler are identified in Figure 1. The  
model and rating plate, see illustration on page 4, provides certain  
useful information required at installation. Both of these references  
should be used to identify the boiler and its components.  
Branch Circuit  
The branch circuit wire size should be established through reference  
to the National Electrical Code or other locally approved source in  
conjunction with boiler amperage rating. Branch circuit wiring which  
connects to the boiler terminal block should be temperature rated at  
75°C. For convenience, portions of the wire size tables from the  
Code are reproduced here. It is suggested the electrician size the  
branch circuit at 125 percent of the boiler rating and further increase  
wire size as necessary to compensate for voltage drop in long runs.  
Branch circuit voltage drop should not exceed 3% at the boiler.  
Water boilers are usually placed in series with the heating system on  
the outlet side of the circulating pump. The boiler piping should include  
inlet and outlet water valves to permit maintenance and service work  
to be performed without disturbing the rest of the system.  
Detailed system installation drawings are normally provided by the  
equipment purchaser or system designer.  
6
Calculating Amperage/Overcurrent Protection  
Portion of Table 310-16  
Allowable Ampacities of  
Insulated Aluminum and Copper-  
Clad AluminumConductors  
Portion of Table 310-16  
Allowable Ampacities of Insulated  
Copper Conductors  
The boiler is factory wired for connection to three wire single-phase  
or three and four wire three-phase branch circuits. In addition, a  
ground conductor may be required.  
Not more than three conductors in  
raceway or cable or direct burial  
(based on ambient temperature of  
30°C, 86°F.)  
Not more than three conductors  
in raceway or cable or direct  
burial (based on ambient  
A diagram of the wiring is furnished with the boiler for the electrician’s  
use. An amperage table is on page 4 of this manual. The boiler  
model and rating plate provides full load amperage data.  
temperature of 30°C, 86°F.)  
Temperature Rating of  
Conductor. See Table  
Temperature Rating of  
Conductor. See Table  
The rating of the overcurrent protection should be computed on the  
basis of 125 percent of the total connected load amperage. Where  
the standard ratings and settings do not correspond with this  
computation, the next higher standard rating or setting should be  
selected.  
Size  
AWG  
MCM  
310-13 in Code  
Size  
AWG  
MCM  
310-13 in Code  
75°c  
(167°F)  
TYPES  
75°C  
(167°F)  
TYPES  
RH, RHW, RUH  
RH, RHW, RUH  
(14-2),  
THW, THWN,  
(12-2),  
THW, THWN,  
Boiler Circuits  
XHHW, USE  
- - - - -  
- - - - -  
15  
XHHW, USE  
15  
18  
16  
12  
10  
The boiler’s electrical components are pictured and identified on page  
5. The model and rating plate illustration on page 4 identifies the  
electrical characteristics. Basically, there are two electrical circuits:  
25  
40  
14  
8
12  
10  
8
6
4
20  
6
50  
30  
4
65  
45  
3
75  
The control circuit, where the temperature control directly or  
indirectly operates the contactor coils.  
65  
85  
100  
115  
2
1
90  
100  
120  
135  
155  
180  
205  
230  
250  
270  
310  
340  
375  
385  
395  
425  
445  
485  
520  
545  
560  
3
1/0  
2/0  
3/0  
4/0  
250  
300  
350  
400  
500  
600  
700  
750  
800  
900  
1000  
1250  
1500  
1750  
2000  
2
The power circuit, which is operated by the control circuit, carries  
the electrical load of the heating elements.  
1
130  
150  
175  
200  
230  
255  
285  
310  
335  
380  
420  
460  
475  
490  
520  
545  
590  
625  
650  
665  
1/0  
2/0  
3/0  
4/0  
250  
300  
350  
400  
500  
600  
700  
750  
800  
900  
1000  
1250  
1500  
1750  
2000  
The following describes the circuits and includes typical wiring  
diagrams. All circuits are designed for 60 or 50 Hertz alternating  
current.  
Refer to ELECTRICAL CONFIGURATION TABLE, below, and wiring  
diagram provided with your boiler before completing connections to  
electrical supply.  
NOTE: Wiring diagrams in this manual are typical examples. The  
specific wiring diagram for your boiler is the one supplied with the  
boiler.  
These capacities relate only to conductors  
described in Table 310-13 in Code.  
Control Circuit  
For ambient temperatures over 30°C, see  
Correction Factors, Note 13 in Code  
All control circuits are operated on single-phase 120V. Atransformer  
is used in the control circuit.  
Power Circuit  
Control circuit wiring is 14Awg, THHN or THWN type, rated 600 volts,  
105°C.  
The boiler is equipped with one of the power circuit configurations  
shown in the table.  
Seperate instructional literature is provided with the boiler for the  
modulating solid state step control.  
Power circuit wiring is type THHN, rated 600 volts, 105°C, sized as  
necessary.  
7
ELECTRICAL CONFIGURATION TABLE  
Boiler  
Nameplate  
Markings  
Voltage Phase  
1
Type  
of  
Voltage Between  
Boiler Terminal  
Lugs  
Control  
Elements  
Element  
Circuit  
Voltage  
Quantity  
Per  
Service  
Operating  
Voltage  
(1 Phase)  
Contractor  
L1  
L1  
L2  
L2  
N
G
N
120  
1
208  
208  
120  
208  
L3  
G
3
Delta  
(With  
208  
208  
G
120  
120  
1
1
208  
240  
208  
Neutral)  
120  
L1  
L2  
1
240  
240  
L1  
L2  
L3  
G
240  
240  
3
Delta  
Wye*  
Delta  
120  
120  
120  
1
240  
277  
480  
240  
L2  
L1  
480  
L3  
G
G
480  
480  
3
3
1 or 2  
1or 2  
480  
480  
L2  
L1  
480  
L3  
480  
480  
* Neutral lug not necessary and not furnished due to three wire wye connection. This means only three wires (no neutral)  
brought to boiler due to method of element connection. Elements operate at 277 volts.  
Voltage from a conductor to ground (electrical raceway and water pipes) is not measured.  
No ground lug furnished. If required installer can provide locally.  
TYPICAL WIRING DIAGRAMS  
The following wiring diagrams are included in this manual to show  
typical arrangements of electrical components in the control and  
power circuits by voltage and phase charactreristics. They are  
to be used as a reference by the installer or servicer in performing  
their work. A diagram of the boiler wiring is furnished with the  
boiler.  
WIRING DIAGRAM 208V OR 240V THREE-PHASE (DELTA) WITH STEP CONTROL  
8
WIRING DIAGRAM 480V THREE-PHASE (WYE)  
SYSTEM CLEANING  
OPERATION  
The hot water system should be internally cleaned and flushed to  
remove contaminants which may have accumulated during installation.  
System cleaning provides chemical stability necessary for component  
life and system performance.  
GENERAL  
Never operate the heating elements without being certain the boiler  
is filled with water and a pressure relief valve is installed in the relief  
valve opening provided.  
Failure to clean the system may cause:  
1. Poor heating due to formation of gas.  
An electronic type low water cutoff is provided on all boilers as standard  
equipment. The water probe is installed near the top of the tank to  
monitor the presence of water. The control circuit is opened if the  
water level is below this point.  
Residual pipe dope, thread cutting oil, solder flux, dirt and  
other foreign materials breakdown to form gas. This is  
indicated by a continuing need for purging even through  
the system is “closed”.  
The pilot switch on the cabinet front permits the boiler to be turned on  
and off without having to operate the electrical disconnect switch.  
Additional switches may be provided for manually operating contactor  
coils.  
2. Pump seal leakage.  
Acidic water (low pH) and contamination such as soil and  
sand result in premature or recurring pump seal failures.  
3. Automatic air valve leakage.  
Contaminants cause sticky sealing surfaces and result in  
leakage.  
WARNING  
Full power is present whenever the cabinet door is opened even with  
the pilot switch(es) turned off. Never operate the boiler with cabinet  
doors open or panels removed.  
4. Relief valve operation.  
Gas formation increases system pressure and relief valve  
spillage.  
FILLING  
5. Water leaks at joints and fittings.  
Corrosion and eventual failure of connections occur when  
system pH is low.  
Refer to SYSTEM CLEANING section for preparing the system prior  
to final filling and operation.  
Hard Water: in areas which have hard water it may be desirable to fill  
the system with soft water and/or provide water treatment as  
recommended by a consultant familiar with local conditions. In this  
way harmful water scale build-up on the heating elements is minimized.  
6. Noisy operation.  
Heat transfer surfaces can be fouled with dirty, oily water.  
This plus gas lead to noisy water circulation.  
1. Close the boiler drain valve and system valves as necessary.  
WARNING  
Be sure to turn off power when working on or near the electrical system  
of the boiler. Never touch electrical components with wet hands or  
when standing in water. When replacing fuses always use the correct  
size for the circuit.  
2. Open a vent in the highest point of the system to allow the air to  
escape.  
3. Fully open the make-up water inlet valve. Fill the boiler and piping.  
9
Tank flushing and circulating pump lubrication should be performed  
in accordance with the above schedule. Tank sediment removal and  
element lime scale removal must be performed when needed as  
determined by period inspections. Following are the instructions for  
performing recommended maintenance.  
4. Close the vent as water starts to flow from the opening. Place the  
make-up water valve in the desired position. The boiler is now  
ready for START UP and TEMPERATURE REGULATION if being  
placed in operation for the first time.  
START UP  
FLUSHING  
The following checks should be made by the installer when the boiler  
is placed into operation for the first time:  
1. Turn off the electrical disconnect switch.  
1. Check all factory and field made water and electrical connections 2. Open the boiler drain valve. Allow water to flow to an open drain  
for tightness.  
Repair water leaks and tighten electrical connections  
as necessary.  
until it runs clean. Do not come in contact with the water being  
drained as it may be very hot.  
3. Close the drain valve when finished flushing.  
4. Turn on the electrical disconnect switch.  
2. Turn on the electrical disconnect switch and pilot switch(es)  
mounted on the boiler cabinet.  
3. Observe the operation of the boiler during the first heating cycle.  
SEDIMENT REMOVAL  
Temperature control and contactor operation should be  
checked by allowing the boiler to come up to temperature  
and shutoff automatically.  
Water borne impurities consist of fine particles of soil and sand which  
settle out and form a layer of sediment on the bottom of the tank. In  
time, if not removed, the level of sediment might reach the heating  
elements.  
TEMPERATURE REGULATION  
For convenience, sediment removal and element lime scale removal  
should be performed at the same time as follows:  
Always turn off the electricity at the electrical disconnect switch when  
making a temperature control adjustment.  
It is suggested the temperature adjustment be turned to the lowest  
setting which satisfies the hot water requirements of the system.  
WATER AND LIME SCALE REMOVAL  
Additional instructional literature is provided with the boiler for  
adjusting this control.  
Water and lime scale accumulations on the heating elements is a  
normal condition, common to all immersion type elements. Factors  
which affect the amount of this formation are:  
Always close and lock the cabinet door after making a temperature  
adjustment. Turn on electricity.  
1. Amount of make-up water used. As the volume of make-up water  
heated increases, more scale results.  
DRAINING  
2. Water temperature. As the temperature of the water is increased,  
more scale is deposited on the elements.  
The boiler must be drained if it is to be shut down and exposed to  
freezing temperatures. Maintenance and service procedures may  
also require draining the boiler.  
3. Characteristics of water supply. Regardless of water treatment,  
the elements should be examined regularly.  
1. Turn off the electrical disconnect switch.  
2. Close the make-up water valve and system valves as necessary.  
3. Open a nearby outlet to vent the parts of the system being drained.  
4. Open the boiler drain valve.  
Water scale accumulations may cause noises to occur during  
operation.  
It is recommended that a lower heating element be removed  
periodically for examination. If it is scaled, all of the elements should  
be removed and cleaned. If the tank bottom has an accumulation of  
sediment, it should be cleaned.  
5. If the boiler is being drained for an extended shutdown, it is  
suggested the drain valve be left open during this period.  
• Follow FILLING instructions to restore boiler to service.  
Lime scale should be removed from the elements by dissolving the  
accumulation in UN•LIME® delimer. UN•LIME is a non-muriatic  
delimer, available through your dealer or distributor. Do not use muratic  
or hydrochloric acid base deliming solutions to remove lime scale  
from the elements. Do not pour delimer into tank.  
MAINTENANCE  
Boiler maintenance includes periodic tank flushing and cleaning, and  
removal of lime scale from the heating elements. Circulating pumps  
should be oiled.  
All models:  
1. Turn off electrical disconnect switch.  
2. Drain the boiler following DRAINING instructions.  
3. Remove the cabinet panel which covers the heating elements.  
MAINTENANCE SCHEDULE  
Component  
Tank  
Operation  
Flushing  
Interval  
Monthly  
Required  
Sediment  
Removal  
Lime Scale  
Removal  
As Needed  
As Needed UN•LIME®  
Delimer and  
Remove insulation as necessary to reach the element  
area.  
Elements  
element  
gaskets.  
Per pump makers  
instructions  
4. Remove the bolts from each element and remove the elements  
from the opening.  
Circulating  
Pump(s)  
Oiling  
Disconnect element wiring as necessary.  
10  
Use a twisting, pulling action to remove elements scaled  
beyond the size of the tank opening.  
3. If the water was excessively hot, and is now cold, the high  
temperature cutoff may have operated (manual reset equipped  
models).  
Brush loose scale from elements.  
To reset, turn off electricity and remove the back panel  
and push the reset button.  
Silicates, sulfates and aluminates must be removed by  
scraping or other mechanical means. Lime scale  
dissolvents will not remove these types of scale which  
are occasionally encountered.  
Repeated operation of the high temperature cutoff should  
be investigated by your servicer.  
4. The capacity of the boiler may have been exceeded by a large  
demand for heat.  
5. Lime scale removal:  
Place limed ends of heating elements into UN•LIME  
Large demands require a recovery period to restore  
water temperature.  
delimer and allow scale to dissolve. Do not permit  
delimer or water to contact heating element electrical  
terminals.  
5. Sediment or lime scale may be affecting boiler operation. Refer to  
MAINTENANCE for details.  
Water is too hot  
6. Flush cleaned ends of elements with water when deliming or  
cleaning is completed.  
1. Refer to TEMPERATURE REGULATION.  
7. Remove sediment and scale from the tank bottom through the  
tank cleanout.  
Boiler makes sounds  
1. Sediment or lime scale accumulation on the elements may cause  
sizzling and hissing noises when the boiler is operating.  
The make-up water valve and boiler drain valve may be  
opened to flush during the cleanout process.  
The sounds are normal , however, the tank bottom and  
elements should be cleaned. Refer to MAINTENANCE  
for details.  
8. Clean remaining gasket material from tank and element flanges.  
Do not reuse original element gasket. The element gasket is Part  
No. 5109.  
2. Some of the electrical components of the boiler make sounds which  
are normal.  
9. Replace elements as follows:  
Contactors will “click” or snap as the boiler starts and  
stops.  
Put a new gasket on each element.  
Install into tank opening.  
Transformers and contactors often hum.  
Water leakage is suspected  
Uniformly tighten element bolts. Torque to approximately  
32 ft/lbs.  
1. Check to see if the drain valve is tightly closed.  
10. Connect element wiring as necessary.  
2. If the outlet of the relief valve is leaking it may represent:  
Excessive water pressure or air in the system.  
Faulty relief valve.  
11. Follow FILLING instructions to restore boiler to service.  
Check for water leaks around elements and proper  
operation when boiler is filled.  
3. Examine the flange area of the elements and tank cleanout for  
gasket leakage.  
Replace insulation and cabinet panel.  
Tighten the bolts or, if necessary, follow the WATER AND  
LIME SCALE REMOVAL procedure to replace the  
gaskets.  
CHECKLIST  
SYSTEM WATER TEST  
Before calling for service, check the following points to see if the cause  
of trouble can be identified and corrected. Reviewing this checklist  
may eliminate the need of a service call and quickly restore the boiler  
to service. The illustration on page 5 identifies the location of most of  
the boiler components.  
System water test  
Review SYSTEM CLEANING section, for a description of six problems  
which result from loss of system chemical stability. Chemical stability  
is checked by:  
BE SURE TO TURN OFF THE ELECTRICITY WHEN CHECKING  
EQUIPMENT.  
1. Draw off water from system. Is it dirty, discolored or odorous?  
2. What is the pH of the system water? It should be neutral or slightly  
alkaline.  
Not enough or no heat  
1. Be certain the electrical disconnect switch serving the boiler is in  
the ON position. The pilot switch(es) on the cabinet front should  
be on.  
3. Does “air” purged from system vents burn? If so, the “air” is actually  
gas.  
In some installations the boiler electrical service may be  
limited by the power company or boiler controls. If the  
boiler operates on a controlled circuit heat may be  
effected.  
If any of the above conditions are present, all waterways should be  
cleaned and the water adjusted to an alkaline condition.  
If you cannot identify or correct the source of  
malfunction:  
2. Check the fuses.  
1. Place the boiler electrical disconnect switch in the OFF position.  
The electrical disconnect switch usually contains fuses.  
2. Close the make-up water inlet valve to the boiler.  
3. Contact your servicer.  
The boiler has fuses located behind the cabinet door,  
see page 5 for location.  
11  
NW-37 THRU NW-670 ELECTRIC HOT WATER BOILER LIMITED WARRANTY  
A.O. Smith Corporation, the warrantor, extends the following LIMITED WARRANTY to the owner of this boiler.  
1. THE TANK  
If the tank in this boiler shall prove upon examination by the warrantor to have leaked due to natural corrosion from water therein, during  
the FIRST year after initial installation, the warrantor will at its option, repair it or provide a replacement tank less elements  
controls of equivalent size and then current model. Some government agencies are requiring energy efficient standards for boilers. In the  
event regulations prohibit sale of a model of equivalent size and construction, A.O. Smith will provide a model which complies with  
a n d  
the regulations of your area, in which case the consumer will be charged the difference in price between the like replacement and the  
energy efficient model required. The warranty on the repair or replacement of the part, portion or tank will be limited to the unexpired  
term of the original warranty.  
2. ALL OTHER PARTS  
If within ONE year after initial installation of this boiler, any part or portion shall prove upon examination by the warrantor to be defective in  
material or workmanship, the warrantor will repair or replace such part or portion at its option.  
3. CONDITIONS AND EXPECTATIONS  
This warranty shall apply only when the boiler is installed in accordance with local plumbing and building codes, ordinances and regulations,  
the printed instructions provided with it and good industry practices. In addition, a pressure relief valve, approved by the American Society  
of Mechanical Engineers, must have been installed.  
This warranty shall apply only when the boiler is used:  
a.  
(1) at temperatures not exceeding the maximum setting of its control;  
(2) at water pressure not exceeding the working pressure shown on the boiler;  
(3) when filled with water, free to circulate at all times and with the tank free of damaging scale deposits;  
(4) in a noncorrosive and non-contaminated atmosphere;  
(5) in its original installation location;  
(6) in the United States, its territories or possessions, and Canada.  
(7) when operated free of the damaging effects of uncontrolled thermal expansion and/or water hammer.  
Any accident to the boiler, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modified form will  
void this warranty.  
b.  
4. SERVICE AND REPAIR EXPENSE  
Under this limited warranty the warrantor will provide only repair or a replacement tank or part thereof. The owner is responsible for all  
other costs. Such costs may include but are not limited to:  
a.  
b.  
Labor charges for service, removal, repair, or reinstallation of the tank or any component part;  
Shipping, delivery, handling, and administrative charges for forwarding the new tank or replacement part from the nearest  
distributor and returning the claimed defective tank or part to such distributor.  
c.  
All cost necessary or incidental for any materials and/or permits required for installation of the replacement tank or part.  
5. LIMITATION ON IMPLIED WARRANTIES  
Implied warranties, including any warranty of merchantability imposed on the sale of this boiler under state law are limited to one (1) year  
duration for the tank or any of its parts. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation  
may not apply to you.  
6. CLAIM PROCEDURE  
Any claim under this warranty should be initiated with the dealer who sold the boiler, or with any other dealer handling the warrantor’s  
products. If this is not practicable, the owner should contact:  
U.S. Customers  
Canadian Customers  
A.O. Smith Corporation  
5621 W. 115th Street  
Alsip, IL 60803  
A.O. Smith Enterprises Ltd.  
P.O. Box 310-768 Erie Street  
Stratford, Ontario N5A 6T3  
Telephone: 519-271-5800  
Telephone: 800-323-2636  
a.  
b.  
The warrantor will only honor replacement with identical or similar tank or parts thereof which are manufactured or distributed  
by the warrantor.  
Dealer replacements are made subject to in-warranty validation by warrantor.  
7. DISCLAIMER  
NO OTHER EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO THE  
BOILER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE TANK OR PARTS. THE WARRANTOR SHALL  
NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL  
PROPERTY, OR OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY  
OR OTHERWISE FOR DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING  
IN CONTRACT OR IN TORT.  
a.  
Some states do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitation or  
exclusion may not apply to you.  
b.  
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  
Fill in the following for your own reference. Keep it. Registration is not a condition of warranty. The model and ASME numbers are  
found on the boiler’s rating plate.  
Model No._______________________________________ASME No.___________________Date Installed__________________  
Dealer’s Name____________________________________________________________________________________________  
Dealer’sAddress_____________________________________________________________Phone No.____________________  
City and State_______________________________________________________________Zip___________________________  
KEEP THIS WARRANTY AND MANUAL POSTED ADJACENT TO THE BOILER FOR FUTURE REFERENCE WHENEVER MAINTENANCE, ADJUSTMENT OR  
SERVICE IS REQUIRED. BE SURE YOUR DEALER HAS FILLED IN THIS WARRANTY.  
12  

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