Xerox Workcentre Pro 555 User Manual

XEROX  
WorkCentre Pro 555/575  
Advanced Features Guide  
708P84302  
Finding Information in the Advanced Features Guide (SAG) .....................1-1  
Correcting Characters ........................................................................2-9  
Deleting or Inserting Characters...............................................2-10  
Direct Access Function Keys....................................................................2-11  
Setting Up the Phonebook........................................................................2-12  
Planning the Phonebook ..................................................................2-12  
Pre-setting Speed Dial Numbers......................................................2-13  
Modifying or Deleting Speed Dial Numbers......................................2-19  
Pre-setting One Touch Numbers......................................................2-20  
* Not available in all markets.  
WorkCentre Pro 555/575  
i
Remote Access........................................................................2-50  
Download .........................................................................................2-51  
RDC Password.................................................................................2-52  
Separator Page Default Setting........................................................2-53  
Line Monitor Default Setting.............................................................2-54  
Multi Access Communications .........................................................2-55  
Multi Access Function Table - Local.........................................2-56  
Multi Access Function Table - Fax Communication .................2-57  
ii  
WorkCentre Pro 555/575  
Advanced Receive......................................................................................3-7  
Reduce Receive Fax Setting..............................................................3-8  
Alpha Dialing ......................................................................................4-3  
Speed Dialing .....................................................................................4-5  
One Touch Dialing..............................................................................4-6  
Keypad Dialing ...................................................................................4-7  
Automatic Redialing* ..........................................................................4-8  
Manual Redial Last Number (Off-hook)..............................................4-8  
Chain Dialing ......................................................................................4-9  
Manual Group Dialing.......................................................................4-10  
* Not available in all markets.  
WorkCentre Pro 555/575  
iii  
Batching ...................................................................................................5-15  
Send then Poll..........................................................................5-20  
Send After Scan Enable...........................................................5-24  
Advanced Transmissions .........................................................................5-26  
Using an Account Code ...........................................................5-26  
Account Code Default Setting..................................................5-27  
Transmitting Using a Department Code...........................................5-28  
Resend Stored Fax Default Setting..................................................5-29  
Resending a Stored Fax...........................................................5-30  
Secure Send Setting ........................................................................5-32  
iv  
WorkCentre Pro 555/575  
Storing a Document to be Polled in a Poll-once Box..................7-3  
Cancelling Documents Stored in a Polling Box ..........................7-6  
Mailbox ITU-T Communications .................................................................8-1  
Local Mailbox (ITU-T).........................................................................8-2  
Creating an ITU-T Mailbox .........................................................8-2  
Deleting an ITU-T Mailbox..........................................................8-4  
Storing a Document in a Local ITU-T Mailbox ...........................8-5  
Printing a Document Stored in a Local ITU-T Mailbox ...............8-7  
* Not available in all markets.  
WorkCentre Pro 555/575  
v
Remote ITU-T Mailbox .....................................................................8-11  
Setting Up Reports and Lists......................................................................9-1  
Printing Reports and Lists ........................................................................9-16  
ITU-T Mailbox Report......................................................................9-17  
Pending Jobs Report........................................................................9-18  
Department Code Report .................................................................9-19  
Power Failure List.............................................................................9-20  
Menu Map ........................................................................................9-21  
Settings Report.................................................................................9-22  
Chapter 10 Copying Documents ..........................................................10-1  
vi  
WorkCentre Pro 555/575  
Sending Faxes Using Security .........................................................11-7  
Only .............................................................................................11-11  
Collating and Reducing Incoming Faxes........................................11-11  
Receiving Oversized Faxes............................................................11-11  
Receiving Faxes to Your PC ..........................................................11-12  
Setting up a Phonebook .........................................................................11-12  
Assigning an Individual Fax Number to a One Touch Key.............11-12  
Assigning a Speed Dial or Group Dial Number to a One Touch Key11-14  
Editing a One Touch Key Entry ......................................................11-14  
* Not available in all markets.  
WorkCentre Pro 555/575  
vii  
Activity Report Setup......................................................................11-24  
Reception Reports Setup ...............................................................11-25  
Saving the WorkCentre Settings ............................................................11-26  
Saving WorkCentre Settings to a File ............................................11-26  
Opening a Saved WorkCentre Settings File...................................11-26  
Creating a new WorkCentre Settings File ......................................11-26  
Chapter 12 Troubleshooting .................................................................12-1  
Self Test ...................................................................................................12-1  
viii  
WorkCentre Pro 555/575  
Error Messages and Codes......................................................................12-3  
Reception Problems ...............................................................................12-10  
Ordering Supplies Automatically ............................................................... B-3  
Appendix C Maintaining the Product.....................................................C-1  
Replacing the Paper.................................................................................. C-1  
Feeding Envelop Stock...................................................................... C-7  
Replacing the Toner Cartridge .................................................................. C-8  
Replacing the Drum Cartridge.................................................................C-12  
Replacing the ADF Retard Pad ...............................................................C-18  
Cleaning the Machine..............................................................................C-21  
* Not available in all markets.  
WorkCentre Pro 555/575  
ix  
SWISS ENERGY 2000.................................................................... E-11  
Recycled Paper............................................................................... E-11  
Telecommunications Requirements........................................................ E-12  
European Fax Approvals and Certification...................................... E-12  
FCC Regulations............................................................................. E-13  
Send Header Requirements.................................................... E-13  
Data Coupler Information........................................................ E-13  
Canadian Certification..................................................................... E-15  
x
WorkCentre Pro 555/575  
Introduction  
1
Introduction  
Thank you for purchasing the Xerox WorkCentre Pro. The  
WorkCentre is designed for ease of use, but to use your machine to  
its fullest potential, take some time to read the Documentation.  
You will be ready to send and receive faxes and make copies with  
your machine as soon as you have read the User Guide. You can  
then refer to topics in this Advanced Features Guide as needed.  
Finding Information in the Advanced Features Guide (SAG)  
The Advanced Features Guide contains the following sections:  
Table of Contents  
Use the Table of Contents to find topics easily.  
Introduction - Chapter 1  
Describes the information in the User’s Guide and Advanced  
Features Guide.  
Programming the Machine - Chapter 2  
Describes Menu Mode operation and the steps required to enter  
information when programming the machine. Instructions for storing  
frequently dialed numbers are also provided.  
Receiving Documents - Chapter 3  
Describes the Receive functions and instructs how to perform each  
function.  
Dialing Methods - Chapter 4  
Describes the Dialing methods and instructs how to use each  
method.  
Transmitting Documents - Chapter 5  
Describes the Transmit functions and instructs how to perform each  
function.  
Cancelling Jobs - Chapter 6  
Provides the instructions for cancelling the various types of jobs.  
WorkCentre Pro 555/575  
1-1  
   
Introduction  
Polling - Chapter 7  
Describes the Polling functions and instructs how to perform each  
function.  
Mailbox Communications - Chapter 8  
Describes both the Xerox Mailbox system and the standard ITU-T  
Mailbox system and instructs how to use the mailbox functions for  
each system.  
Reports - Chapter 9  
Describes the reports and lists and instructs how to setup or print  
each report.  
Copying Documents - Chapter 10  
Describes the Copy functions and instructs how to perform each  
function.  
Control Centre and Web Control Centre - Chapter 11  
Describes how to use Control Centre and Web Control Centre  
software to set up the WorkCentre  
Troubleshooting - Chapter 12  
Guides the user through problem solving and provides a list of error  
codes, messages, and recommended corrective actions.  
Installing Options -Appendix A  
Provides step by step instructions for installing the optional handset  
and paper tray.  
Ordering Supplies - Appendix B  
Provides contact addresses and telephone numbers for ordering  
consumable supplies.  
Maintaining the Product - Appendix C  
Provides procedures to clean and maintain the machine. Includes  
detailed procedures for replacing the consumables.  
Product Data Sheet - Appendix D  
Provides the products technical specifications.  
Environmental Specifications - Appendix E  
Provides the safety, data coupler, and Canadian certification  
information.  
Index  
Refer to the Index to locate specific information.  
1-2  
WorkCentre Pro 555/575  
Introduction  
Information provided by the User’s Guide  
In addition, the User’s Guide contains the following sections:  
Table of Contents  
Use the Table of Contents to find topics easily.  
How to Use this Manual - Chapter 1  
Describes the information in the User’s Guide and Advanced  
Features Guide.  
Introduction - Chapter 2  
Describes the system and space requirements and the system and  
hardware features of the machine and provides an overview of how  
the machine operates. Each key on the Control Panel is described.  
Getting Started - Chapter 3  
Includes the procedures for setting up the basic machine information  
such as date, time, language, machine ID, send header and receive  
footer. Simple instructions to send, receive, print, and copy are also  
provided.  
Basic Troubleshooting - Chapter 4  
Guides the user through problem solving, and recommended  
corrective actions.  
Environment Specifications - Appendix A  
Provides the safety, data coupler, and Canadian certification  
information.  
Index  
Refer to the Index to locate specific information.  
WorkCentre Pro 555/575  
1-3  
 
Introduction  
Document Conventions  
A document convention is simply a way of presenting information.  
This section explains the conventions used in the WorkCentre Pro  
User’s Guide.  
Many procedures require you to press a key to perform a function;  
these keys appear in boldface type.  
For example: Press Start to send a fax.  
When you use the Menu Mode, you may have to press a series of  
keys before arriving at the desired menu. The resulting screen  
message for each step appears next to the series of keys pressed.  
For example: The procedure to enable the Send Header would  
appear as follows:  
To enable the send header:  
1. Press:  
Menu  
Send header  
1.Inside  
2.Outside  
3.Off  
2. Select where you want the fax header to be printed:  
To print the header in the document area, press  
To print the header above the document area, press  
.
.
To not print a header, press  
.
3. The menu selection screen redisplays. Press Stop to return to  
the Standby Mode.  
1-4  
WorkCentre Pro 555/575  
 
Introduction  
Notes, Cautions, and Warnings  
This manual uses notes, cautions, and warnings to emphasize  
information the reader needs. Notes contain information that  
supplements the text. Notes are emphasized with italics. The  
following is an example of a note:  
Note: Notes are provided as additional information.  
The following are examples of a caution and a warning:  
CAUTION  
Do not touch the green drum surface. Touching the  
drum could reduce the print quality.  
WARNING  
Do not touch the heater unit inside the machine.  
The heater unit is hot while the machine is  
operating.  
WorkCentre Pro 555/575  
1-5  
 
Introduction  
1-6  
WorkCentre Pro 555/575  
Programming the Machine  
2
Programming the Machine  
This chapter contains detailed instructions for programming the  
WorkCentre from the Control Panel. Step-by-step instructions are  
provided for programming features using the Menu Mode, storing  
frequently used numbers to automatic dialing keys, and setting  
machine defaults.  
Using the Menu Mode  
Various functions of the WorkCentre are available by selecting menu  
items with the menu screen displayed on the Control Panel.  
The display shows one menu and one feature at a time. By using the  
arrow key, you can scroll up/down to display the next/previous  
feature. The menu item is always displayed in the first line while  
scrolling up/down the features in the second line.  
Confidential  
1.Print mailbox  
2.Sent to mailbox  
3.Poll from mailbox  
4.Store to mailbox  
5.Delete contents  
WorkCentre Pro 555/575  
2-1  
     
Programming the Machine  
Keys used in Menu Mode Operation  
The following table lists the keys commonly used when programming  
the machine in Menu Mode.  
Key  
Key Description  
Press the Menu key to change the display from  
Standby Mode to the menu screen. When the  
menu screen is already displayed, press this key  
to scroll up through the menu selections.  
Menu  
When a menu screen is displayed, press the  
Down arrow key to scroll down through the menu  
selections.  
When the menu screen is displayed, press the  
Left arrow key to display the preceding menu.  
When entering characters, use this key to move  
the cursor to the left.  
When entering characters, use the Right arrow  
key to move the cursor to the right.  
When the currently highlighted menu has  
sub-items, press the Enter key to display the  
screen of sub-items.  
Enter or  
Press the Exit key to exit the menu mode.  
Exit or *  
Numeric Keypad  
The Numeric Keypad is used to enter numeric,  
alphabetical or special characters information.  
2-2  
WorkCentre Pro 555/575  
                   
Programming the Machine  
To program a Menu feature using the scroll keys:  
1. From the Standby Mode, press:  
Menu  
Menu map  
1.Fax features  
2. Using the  
and  
arrow keys, scroll through the list until  
the feature you wish to program is displayed, then press the  
Enter key.  
3. The next menu layer is displayed. Using the  
and  
arrow keys, scroll through the list until the feature you wish to  
program is displayed, then press the Enter key.  
To program a Menu feature using the Menu Numbers:  
Most Menu features are assigned a sequence number. You can  
select the feature you wish to program quickly by pressing Menu and  
the sequence numbers.  
Refer to the Menu Flow Map on the pages that follow, or to print a  
Menu Map, press Menu, 7. Menu map can also be printed by a direct  
access key.  
Locate the feature you wish to program on the Menu Map and note  
the number sequence.  
For example: The Machine ID feature is accessed by first selecting  
Initial Setup (4), then Machine ID (3).  
Therefore, to access this menu item, press:  
Menu  
Note: Double digit menu numbers (01. Speaker volume)  
require 2 entries and are shown as  
0
1 .  
WorkCentre Pro 555/575  
2-3  
Programming the Machine  
Menu Flow Map  
2-4  
WorkCentre Pro 555/575  
       
Programming the Machine  
WorkCentre Pro 555/575  
2-5  
Programming the Machine  
2-6  
WorkCentre Pro 555/575  
 
Programming the Machine  
Character Entries  
When programming your Machine ID or names assigned to Speed  
Dial numbers and One Touch Keys, you enter characters. Also, many  
features programmed in the Menu Mode require text entries.  
The following table lists the keys used to enter characters. For more  
information on entering characters, refer to the character entry  
procedures later in this chapter.  
Keys used to Enter Characters  
Key  
Function  
Moves the cursor to the left to delete,  
change or add characters.  
Moves the cursor to the right to delete,  
change or add characters or spaces.  
Inserts a character between existing  
characters.  
Insert  
*
Deletes an existing character.  
Delete or *  
Numeric  
KeyPad  
Provides the user interface for entering  
numeric, alphabetical or special characters.  
WorkCentre Pro 555/575  
2-7  
     
Programming the Machine  
Character Code Table  
The Character Code Table lists all characters that can be entered  
when programming the WorkCentre.  
The table lists the numeric keys in the left column and the characters  
that correspond to each key in the right column.  
Multiple characters are assigned to most keys and accessed by  
pressing the corresponding key a specific number of times.  
For example: To select the character A, press the 2 key one time; to  
select the character B, press the 2 key two times.  
To enter a space after a character, press the  
key.  
2-8  
WorkCentre Pro 555/575  
   
Programming the Machine  
Entering Characters  
Using the Numeric Keypad to enter characters:  
Correcting Characters  
Note: You may need to move the cursor to the left or right, then  
reposition the cursor prior to entering or deleting a new  
character.  
Replacing Characters  
Input correct characters over the existing characters.  
1. Using the  
and  
Name  
[XERIX  
(40 max)  
]
arrow keys, position the  
cursor at the character to  
be corrected.  
2. Enter the desired  
character.  
Name  
[XEROX  
(40 max)  
]
WorkCentre Pro 555/575  
2-9  
     
Programming the Machine  
Deleting or Inserting Characters  
Name  
[XERX  
(40 max)  
]
1. Using the  
and  
arrow keys, position  
the cursor at the character  
to be deleted or at the  
point of insertion.  
Note: If you are not in the insert mode, pressing Delete deletes  
the character, but the spaces remain.  
Insert  
2. Press:  
.
Name  
[XERX  
(40 max)  
]I  
The message “I” is  
displayed.  
3.To insert, enter the correct  
Name  
[XEROX  
(40 max)  
]I  
character(s).  
Delete  
To delete, press  
.
2-10  
WorkCentre Pro 555/575  
   
Programming the Machine  
Direct Access Function Keys  
The 5 Direct Access Function Keys, located in the left of the Control  
Panel, are programmed to perform some of the most frequently used  
features automatically. Several of these keys use multi-layered  
menus similar to the Menu Mode. The following maps illustrates the  
Direct Access Function Keys displaying the available programmable  
features.  
WorkCentre Pro 555/575  
2-11  
   
Programming the Machine  
Setting Up the Phonebook  
Remote telephone numbers can be assigned to Speed Dial numbers  
and/or One Touch Keys in the Phonebook. The numbers are used for  
Alphabetical Dialing, Speed Dialing, One Touch Dialing, Chain  
Dialing, Group Dialing and Polling Operations. Once preset, these  
features allow you to send documents or make a telephone call to  
frequently called numbers by pressing a few keys.  
To program the Group features, the remote telephone number must  
be assigned to a Speed Dial Number or a One Touch Key.  
Planning the Phonebook  
When programming the remote telephone number in a Speed Dial  
Number or a One Touch Key, you can include many fax options to use  
during the communication. Please read this section carefully and  
refer to the suggested chapters for detail feature descriptions.  
Use the following list as an aid in planning the Phonebook:  
Phonebook Reports can be printed listing the numbers assigned  
to Speed Dial numbers and One Touch keys. Press Phonebook  
to print the desired report.  
Determine which phonebook number you want to assign to each  
One Touch (up to 20 (555)/38 (575)) or Speed Dial (up to 100  
(555)/150 (575)) number.  
Determine if you want to store a pause in the telephone number.  
If your machine is connected to a PBX system, you may need to  
enter a pause so the system can connect to an outside line.  
Multiple 3 second pauses can be entered. To enter a pause,  
press the Pause key.  
Determine if you want to store a Charge Code. To enter and hide  
a charge code, press the Charge Code key after you have  
entered the telephone number.  
2-12  
WorkCentre Pro 555/575  
         
Programming the Machine  
Determine which fax options you want to store with the One  
Touch or Speed Dial telephone number. The following options are  
available:  
Send Later: Select this option to designate the time you want to  
begin the job.  
Confirm Report: Select this option to print a confirmation report  
after the job.  
Listen to Dial: Select this option to turn the monitor speaker on.  
Fax Speed: Select this option to send documents at a slower  
speed. The slower speeds are used for sending to a number with  
questionable line conditions. The communication speed will be  
slower but the chance of communication errors will be reduced.  
Sub address: Select this option to store a sub address with the  
number. This feature sends a document to a compatible remote  
fax machine and requests that machine to forward the document  
to a network user or to a ITU-T mailbox. This feature can also be  
used to poll/store a document in a ITU-T mailbox of remote  
compatible machines. Refer to “Attaching an ITU-T Sub Address”  
in Chapter 8.  
Program the telephone numbers and fax options in the one touch  
or speed dial phonebook directories. Refer to the “Character  
Entries” section to enter characters.  
After programming the numbers, print the Phonebook Reports to  
confirm the numbers are entered correctly.  
Record the names associated with the One Touch Numbers on  
the One Touch Label.  
Pre-setting Speed Dial Numbers  
Up to 100 (555)/150 (575) numbers can be assigned to Speed Dial  
numbers 001 to 999.  
An alternate telephone number may be stored with the speed dial  
number. If the number dialed is busy, the alternate number is dialed  
after the redial attempts. The alternate number dialing function is not  
performed in Relay transmissions, polling receptions, or mailbox  
transmissions.  
WorkCentre Pro 555/575  
2-13  
       
Programming the Machine  
Once you assign a Speed Dial number and select Fax Options for  
that number, you can link the Speed Dial number to a One Touch  
Dialing Key for faster dialing. If you link the speed dial number to a  
one touch key, you can dial the number using both methods.  
Hint: To print a list of all assigned Speed Dial numbers, press:  
Phonebook  
Report  
(See the User’s Guide.)  
To assign Speed Dial numbers:  
1. Press:  
Menu  
Speed Dial Number  
(1-999)  
[ ]  
2. Enter the desired Speed Dial number (1-999).  
Speed Dial Number  
(1-999) [ 1]  
3. Press Enter.  
Note: If you select an assigned Speed Dial number, you have the  
option of deleting, modifying or retaining the information  
stored with the number. Refer to “Modifying or Deleting  
Speed Dial Numbers” later in this section.  
Fax Number (128 max)  
[
]
2-14  
WorkCentre Pro 555/575  
 
Programming the Machine  
4. Using the Numeric Keypad, enter the fax telephone number  
(max. 128 digits) you want to assign to the Speed Dial number,  
then press Enter.  
Alt Number  
[
]
Hint: You can enter a pause or charge code in the primary and  
alternate telephone numbers. To enter a pause, press the  
Pause key. To enter a charge code, press the Charge  
Code key after entering the telephone number.  
5. Using the Numeric Keypad, enter the alternate telephone  
number, then press Enter; or to skip this step, press Enter.  
Name  
[
]
6. Using the Numeric Keypad, enter the name (max. 20 characters),  
then press Enter.  
Fax options  
2.No  
7. To skip the Fax Options, press  
complete the procedure.  
and go to step 23 to  
.
To program the Fax Options, press  
Fax options  
1.Done  
2.Send later  
3.Confirmation page  
4.Listen to dial  
5.Fax speed  
6.Subaddress  
WorkCentre Pro 555/575  
2-15  
Programming the Machine  
8. Select the Fax Option you want to assign to this Speed Dial:  
To exit this option, press  
, and go to step 23 to complete the  
procedure.  
To select Send later, press  
, and go to step 9.  
To select Confirmation page, press  
To select Listen to dial, press  
, then go to step 11.  
, then go to step 13.  
To select Fax speed, press  
To select Sub address, press  
, then go to step 15.  
, then go to step 17.  
Send Later  
9. Enter the desired time you want to start the job (within 24 hours).  
For the 12 hour format, select AM/PM, then press Enter.  
10. To add an additional option, go to step 8. To exit, press  
go to step 23 to complete the procedure.  
and  
Confirmation Page  
11. To print a confirmation report after each transaction, press  
.
To disable this option, press  
.
12. To add an additional option, go to step 8. To exit, press  
go to step 23 to complete the procedure.  
and  
Listen to Dial  
13. To enable the Listen to Dial option, press  
.
To disable this option, press  
.
14. To add an additional option, go to step 8. To exit, press  
go to step 23 to complete the procedure.  
and  
2-16  
WorkCentre Pro 555/575  
Programming the Machine  
Fax Speed  
15. To select fasted possible, press  
.
To select 14400bps, press  
.
To select 9600bps, press  
To select 4800bps, press  
.
.
16. To add an additional option, go to step 8. To exit, press  
go to step 23 to complete the procedure.  
and  
Sub address  
17. To skip this option, press  
. Go to step 8.  
To send a document to a sub address location, press  
select SUB.  
to  
SUB  
[
(20max)  
]
18. Enter the numeric remote sub address, then press Enter.  
Note: Secure address locations require a password if the  
address is secure. Go to Step 19. If not go to Step 21.  
19. To add a password to the sub address,  
press  
to select PWD.  
PWD  
[
(20max)  
]
20. Enter the numeric remote sub address password, then press  
Enter.  
21. To exit the sub address option, press  
.
WorkCentre Pro 555/575  
2-17  
 
Programming the Machine  
22. To add an additional option, go to step 8. To exit, press  
go to step 23 to complete the procedure.  
and  
Press One Touch  
or ENTER  
23. To link this Speed Dial Number to a One Touch key, press the  
desired One Touch Key; or to skip this step, press Enter .  
Note: If you select an assigned One Touch number, you have the  
option of deleting or retaining the information previously  
stored.  
24. To assign additional Speed Dial numbers, repeat steps 2-23.  
25. When you have completed the Speed Dial assignment, press  
Exit or Stop to return to the Standby Mode.  
2-18  
WorkCentre Pro 555/575  
Programming the Machine  
Modifying or Deleting Speed Dial Numbers  
Use this procedure to change or delete a previously assigned Speed  
Dial number. When you enter the Speed Dial number you want to  
change or delete, the “Already assigned” message displays.  
To modify or delete a Speed Dial number:  
1. Press:  
Menu  
Speed Dial Number  
(1-999)  
[ ]  
2. Enter the Speed Dial number you want to modify or delete, then  
press Enter.  
Already assigned  
Speed Dial Number  
3.Retain  
1.Delete  
2.Modify  
3. To delete the Speed Dial number, press  
To modify the number information, press  
To retain the number information, press  
.
.
.
Refer to the previous procedure, “Pre-setting Speed Dial  
Numbers,” to update the speed dial information.  
4. The “Speed Dial Number” screen redisplays. Press Exit or Stop  
to return to the Standby Mode.  
Note: When modifying a Speed Dial number that is tied to a One  
Touch key, you do not have to re-apply the number to the  
One Touch. If you do, the machine prompts you to  
retain/delete the original one touch setting.  
WorkCentre Pro 555/575  
2-19  
   
Programming the Machine  
Pre-setting One Touch Numbers  
Fifty One-Touch Keys can be programmed to dial a single telephone  
number, a Speed Dial number or a Group of numbers.  
An alternate telephone number can be stored with the One Touch  
key. If the number dialed is busy, the alternate number is dialed after  
the redial attempts. The alternate number dialing function is not  
performed in Relay, Polling, or Mailbox communications.  
Hint: To print a list of assigned One Touch dial numbers, press:  
Phonebook  
Report  
(See the User’s Guide.)  
To assign One Touch numbers:  
1. Press:  
Menu  
One touch keys  
2. Press the desired One Touch key.  
Fax Number (128 max)  
[
]
Note: If you select an assigned One Touch key, you have the  
option of deleting, modifying or retaining the information  
stored with the number. Refer to “Modifying or Deleting  
One Touch Dial Numbers” later in this section.  
2-20  
WorkCentre Pro 555/575  
           
Programming the Machine  
3. Using the Numeric Keypad, enter the remote fax telephone  
number (max. 128 digits), then press Enter.  
Alt Number  
[
]
Hint: You can enter a pause or charge code in the primary and  
alternate telephone numbers. To enter a pause, press the  
Pause key. To enter a charge code, press the Charge  
Code key after you enter the telephone number.  
4. Using the Numeric keypad, enter the alternate telephone number,  
then press Enter; or to skip this step, press Enter.  
Name  
[
]
5. Using the Numeric Keypad, enter the name (max. 20 characters),  
then press Enter.  
Fax options  
2.NO  
6. To program the Fax Options, press  
To skip the Fax Options, press  
and go to step 7.  
and go to step 22.  
Fax options  
1.Done  
2.Send later  
3.Confirmation dial  
4.Listen to dial  
5.Fax speed  
6.Subaddress  
WorkCentre Pro 555/575  
2-21  
Programming the Machine  
7. Select the Fax Option you want to assign to this One Touch:  
To exit the Fax Option, press  
To select Send later, press  
, and go to step 22.  
, and go to step 8.  
To select Confirmation page, press  
To select Listen to dial, press  
, then go to step 10.  
, then go to step 12.  
To select Fax speed, press  
To select Sub address, press  
, then go to step 14.  
, then go to step 16.  
Send Later  
8. Enter the desired time you want to start the job (within 24 hours).  
For 12 hour format, select AM/PM, then press Enter.  
9. To add an additional option, go to step 7. To exit press  
go to step 22 to complete the procedure.  
and  
Confirmation Page  
10. To print a confirmation report after each transaction, press  
.
To disable this option, press  
.
11. To add an additional option, go to step 7. To exit press  
go to step 22 to complete the procedure.  
and  
Listen to Dial  
12. To enable the Listen to Dial option, press  
To disable this option, press  
.
.
13. To add an additional option, go to step 7. To exit, press  
go to step 22 to complete the procedure.  
and  
2-22  
WorkCentre Pro 555/575  
Programming the Machine  
Fax Speed  
14. To select fasted possible, press  
.
To select 14400bps, press  
.
To select 9600bps, press  
To select 4800bps, press  
.
.
15. To add an additional option, go to step 7. To exit, press  
go to step 22 to complete the procedure.  
and  
Sub address  
16. To skip this option, press  
. Go to step 7.  
To send a document to a sub address location, press  
select SUB.  
to  
SUB  
[
(20max)  
]
17. Enter the numeric remote sub address, then press Enter.  
Note: Secure address locations require a password if the  
address is secure. Go to Step 18. If not go to Step 22.  
18. To add a password to the sub address,  
press  
to select PWD.  
PWD  
[
(20max)  
]
19. Enter the numeric remote sub address password, then press  
Enter.  
WorkCentre Pro 555/575  
2-23  
 
Programming the Machine  
20. To exit the sub address option, press  
.
21. To add an additional option, go to step 7. To exit, press  
go to step 22.  
and  
22. To assign additional One Touch numbers, repeat steps 2-21.  
23. When you have completed the One Touch Key assignments,  
press Exit or Stop to return to the Standby Mode.  
2-24  
WorkCentre Pro 555/575  
Programming the Machine  
Modifying or Deleting One Touch Dial Numbers  
Use this procedure to change or delete a previously assigned One  
Touch number. When you press the One Touch key you want to  
change or delete, the “One Touch number Already assigned”  
message displays.  
To modify or delete a One Touch number:  
1. Press:  
Menu  
One touch keys  
2. Press the One Touch key you want to modify or delete.  
Already assigned  
One touch key  
3.Retain  
1.Delete  
2.Modify  
3. To delete the One Touch number, press  
To modify the number information, press  
To retain the key assignment, press  
.
.
.
Refer to the previous procedure, “Pre-setting One Touch  
Numbers,” to update the one touch information.  
4. The “One touch keys” screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
WorkCentre Pro 555/575  
2-25  
 
Programming the Machine  
Pre-setting Group Numbers  
If you frequently send faxes to the same group of telephone numbers,  
you can assign these numbers to a Group. Only Speed Dial or One  
Touch numbers can be assigned to a group. Preset group numbers  
can also be used for polling.  
Hint:  
To print the Group Phonebook, press:  
Phonebook  
Report  
(See the User’s Guide.)  
It is a good idea to create the list of names and numbers before you  
actually start programming the machine. The following table lists the  
information that will be requested and comments on each of the  
fields.  
Fields  
Comments  
Group Number  
Any 25 (555)/50 (575) numbers between 1 and 1999  
(25 (555)/50 (575) groups maximum).  
Group Name  
Maximum of 40 characters for each group.  
Telephone Number  
Designation  
Designate telephone numbers from those assigned  
to Speed Dial or One Touch dialing numbers.  
Maximum of 100 (555)/150 (575) Speed Dial or 20  
(555)/38 (575) One Touch dialing numbers can be  
entered in a group.  
One Touch Key  
Assigning  
Each group can be assigned to a One Touch dialing  
key.  
To preset numbers to a group:  
1. Press:  
Menu  
Group dial number  
(1-1999)  
[
]
2-26  
WorkCentre Pro 555/575  
         
Programming the Machine  
2. Using the Numeric Keypad, enter the number (1-1999) you want  
to assign to this group.  
Group dial number  
(1-9999)  
[ 25]  
3. Press:  
Enter  
Name  
[
]
4. Using the Numeric Keypad, enter the Group name, then press  
Enter.  
Enter speed dial  
or One touch  
5. Press the One Touch key you want to include in this Group, or  
enter the Speed Dial number and press Enter.  
Press OT or speed  
dial or ENTER  
6. Repeat step 5 to enter additional numbers.  
7. When you entered each number you want to include in this  
group, press Enter.  
Press One touch  
or ENTER  
Hint: Group Transmissions are easier if a group is linked to a  
One Touch Key.  
8. To assign this group to a One Touch key, press the One Touch  
key. To skip this step, press Enter.  
9. The “Enter Group Number” screen redisplays. Press Exit or Stop  
to return to the Standby Mode.  
WorkCentre Pro 555/575  
2-27  
 
Programming the Machine  
Programming Group Send  
The Programmed Group Send feature allows you to send a document  
to multiple remote parties in a single operation. Using this process  
eliminates the time and labor required to dial and scan the same  
document for separate transmissions to different locations.  
If a number is busy, the machine dials the rest of the numbers before  
returning to the busy number.  
To preset a group, see “Pre-setting Group Numbers” in this Chapter.  
Note: You can save dialing steps if you preassign a group  
number to a One Touch dial key when you program that  
group.  
To send a document to a programmed group:  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press Phonebook.  
Phonebook  
1.Speed dial  
4. Press  
.
Note: If the group is assigned to a One Touch Key, press that  
One Touch Key.  
Group nbr  
(1-9999)  
[
]
5. Using the Numeric Keypad, enter the group number you want to  
use to send the document, then press Enter.  
The machine dials each number in the group and sends the  
document.  
2-28  
WorkCentre Pro 555/575  
     
Programming the Machine  
Deleting or Modifying a Group Number  
1. Press:  
Menu  
Group dial number  
(1-9999)  
[
]
2. Using the Numeric Keypad, enter the number of the Group you  
want to delete or modify, then press Enter.  
Already assigned  
Group dial number  
3.Retain  
1.Delete  
2.Modify  
3. Select the Change option:  
To delete this group, press  
.
To modify this group, press  
Numbers” if necessary.)  
. (Refer to “Pre-setting Group  
To exit without changing this group, press  
4. The “Group dial number” screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
WorkCentre Pro 555/575  
2-29  
       
Programming the Machine  
Filling out the One Touch Label  
As you assign phone numbers to the One Touch keys, use a pencil to  
fill in the location name on the One Touch Label.  
One Touch Label  
One Touch Label  
25  
WorkCentre Pro 555  
WorkCentre Pro 575  
2-30  
WorkCentre Pro 555/575  
     
Programming the Machine  
Setting the Department Codes  
Use of the machine can be limited to authorized personnel within  
each department by setting up a Master Department Code and  
individual Department Codes. You can assign one Master Code and  
up to 50 Department Codes. The WorkCentre can then monitor the  
usage for each department.  
The Master Department Code is used to setup and modify the  
Department Code information. During the setup procedure, you are  
prompted to enter a 5-digit Master Department Code. This code is  
required to perform any modifications; it is used as a Supervisory  
master key. The Master Code department number is preset to 01 by  
the WorkCentre.  
The individual Department Codes are used to access and operate the  
WorkCentre. During the setup procedure, you can assign Department  
Numbers from 2-50. You are also prompted to enter a 5-digit  
Department Code for each department. As each department enters  
their assigned department code to access and operate the  
WorkCentre, the usage for each department is recorded on the  
Department Code Report. Refer to Chapter 9, “Reports”.  
To setup Department Codes  
1. Press:  
Menu  
Set dept. code  
2.No  
1.Yes  
CAUTION  
If a master code has been assigned, selecting 2  
disable the programmed Master Code.  
WorkCentre Pro 555/575  
2-31  
         
Programming the Machine  
Note: To reset the Department Code, the following is displayed.  
To recover the Department Code already being set, press  
1 . To set a new Department Code, press 2 .  
Set dept. code  
1.Recover setting  
2.New  
2. To setup the Master Department Code, press  
.
Note: If the Master Number is assigned, go to step 6 to set  
additional Department Codes.  
Name  
[
(40 max)  
]
Note: Department code 01 is reserved for the Master Code.  
3. Using the Numeric Keypad, enter the name to assign to the  
Master Department, then press Enter.  
Master code  
[
]
4. Using the Numeric Keypad, enter the 5-digit master code to  
assign to the Master Department, then press Enter.  
Note: The 5-digit Master Code is required to access the  
Department Code feature to perform any modifications.  
Please remember your Master Code.  
2-32  
WorkCentre Pro 555/575  
Programming the Machine  
5. The Master Department Code entry is completed. To setup  
individual Department Codes, go to step 6. To exit this feature,  
press Stop.  
Dept. number (1-50)  
[ ]  
6. Enter a number between 2 and 50 to assign to this Department,  
then press Enter.  
Name  
[
(40 max)  
]
7. Using the Numeric Keypad, enter the name to assign to this  
Department (max 20 characters), then press Enter. Refer to the  
“Character Entries” Section.  
Dept. code  
[
]
8. Using the Numeric Keypad, enter the 5-digit Department Code to  
assign to this Department, then press Enter.  
Note: The 5-digit Department Code is required to access and  
operate the WorkCentre.  
9. The Department Code entry is completed. To set additional  
Department codes, repeat steps 6 through 8. To exit this feature,  
press Exit or Stop.  
WorkCentre Pro 555/575  
2-33  
Programming the Machine  
Changing the Department Code Settings  
The “Master Department Code” is required to add, change, or delete  
the Department Code settings. This menu is not available to other  
department codes.  
To add or change the Department Code settings:  
1. From the “Enter Dept. code” screen, enter the Master  
Department Code, then press Enter.  
2. Press:  
Menu  
Set dept. code  
1.Yes  
2.No  
3. To add or change Dept. codes, press  
.
Dept. number  
(1-50)  
[ ]  
CAUTION  
To disable the Department Control feature, press  
, then press Exit or Stop to return to the  
Standby Mode.  
4. Enter the Department number to change, then press Enter.  
Dept. number  
3.Retain  
2
1.Delete  
2.Modify  
2-34  
WorkCentre Pro 555/575  
   
Programming the Machine  
5. To delete this Dept. code, press  
To modify this Dept. code, press  
.
.
To exit without changing this Dept. code, press  
.
6. Modify the information as desired. If needed, refer to “Setting the  
Department Codes” procedure. Press Exit or Stop to exit.  
WorkCentre Pro 555/575  
2-35  
Programming the Machine  
Setting the Machine Default Settings  
Error Correct - ECM Default Setting  
Error Correction Mode (ECM) is an internationally-recognized error  
correction system. It enables communications with clean images  
since it automatically re-sends any portion of the document affected  
by line noise or distortion.  
This feature cannot be accessed if a document is stored in memory.  
Note: ECM must be set to On when the 33.6K BPS Modem is in  
your machine.  
Both the sender and the receiver must have the ECM feature to  
perform ECM communications.  
Communication time is longer when transmissions are affected  
by interference.  
To set the Error Correct-ECM default mode:  
1. Press:  
Menu  
Error correct-ECM  
1.On  
2.Off  
2. To enable ECM, press  
To disable ECM, press  
.
.
3. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
2-36  
WorkCentre Pro 555/575  
           
Programming the Machine  
Long Original Setting  
Using the Long Original setting enables the WorkCentre to scan long  
documents. The available length options are:  
1 M (39 inches):  
Allows document sizes up to 1 Meter in length (39  
inches). If a document longer than 1M is scanned, a  
“Paper Jam” occurs.  
Any Length:  
Allows any length document to be scanned.  
Note: Selecting Any length turns off the document jam sensor.  
To set the Long Original setting:  
1. Press:  
Menu  
Long original  
1.1m(39 Inches)  
2.Any length  
2. Select the Long Original option:  
To select 1m, press  
.
To select Any length, press  
.
3. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
WorkCentre Pro 555/575  
2-37  
   
Programming the Machine  
Redial Count & Interval Setting*  
When a document is reserved in memory and a job number is  
assigned, the machine automatically attempts to send the document  
according to the redial setting.  
Using this procedure, you can set the length of time between redial  
attempts (Interval), and the number of times your machine redials a  
number.  
The redial interval range is from 1 to 15 minutes, and the number of  
redials can be set between 0 and 14 attempts.  
If the Resend Stored Fax feature is active and the machine exceeds  
the number of redials, your document is retained in memory (see  
Chapter 5, “Transmitting Documents”).  
To change the Interval and number of redials:  
1. Press:  
Menu  
Interval  
(1-15)  
minutes  
[ 1]  
2. Using the Numeric keypad, enter the number of minutes you want  
the machine to wait before dialing, then press Enter.  
Redial times  
(0-14)  
[ 5]  
3. Using Numeric keypad, enter the number of times you want the  
machine to redial the number, then press Enter.  
4. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
* Not available in all markets.  
2-38  
WorkCentre Pro 555/575  
       
Programming the Machine  
Receive Interval  
You can set a certain interval to try to receive an incoming document  
when transmitting an outgoing document consecutively from the  
same phone line. The interval set by this procedure is inserted after  
every fourth transmission.  
1. Press:  
Menu  
Interval time (min)  
(0-14)  
[ 3]  
2. Using the Numeric Keypad, enter the number of minutes you  
want the machine to wait before transmitting the 5th document.  
Then, press Enter.  
3. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
WorkCentre Pro 555/575  
2-39  
   
Programming the Machine  
Resolution & Contrast Setting  
The default settings can be changed during a transmit or copy  
operation by pressing the Contrast and Resolution keys on the  
Control Panel.  
The following tables define the available default Contrast and  
Resolution settings:  
Resolution  
Description  
selection  
Standard  
Use for sending normal text and graphics.  
Selected when Resolution LED is off.  
Fine  
Use for documents with small characters  
(newspaper print, etc.).  
Superfine  
Photo  
Use for documents containing very detailed print.  
Use for documents containing photographic images.  
Contrast selection Description  
Normal  
Use for documents printed with ordinary image  
density.  
Selected when the Contrast LED is off.  
Lighten  
Darken  
Use for documents with dark print that need to be  
adjusted to print lighter.  
Use for documents with light or faint print that need  
to be adjusted to print darker.  
2-40  
WorkCentre Pro 555/575  
                       
Programming the Machine  
To change the Contrast & Resolution:  
1. Press:  
Menu  
Scan Resolution  
1.Standard  
2.Fine  
3.Superfine  
2. Select the Resolution:  
To select Standard, press  
To select Fine, press  
.
.
To select Superfine, press  
.
Contrast  
1.Normal  
2.Darker  
3.Lighter  
3. Select the Contrast:  
To select Normal, press  
.
To select Darker, press  
To select Lighter, press  
.
.
4. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
WorkCentre Pro 555/575  
2-41  
Programming the Machine  
Power Saver Setting  
The Power Saver function allows you to turn the power off to save  
power consumption. If the Power Saver function is On, a warm up  
period is needed before printing occurs. There are two Power Save  
modes with this machine, Super Power Save and Printer Power  
Save.  
Super Power Save - Turns all the power off to minimize power  
consumption. Select one of three modes, Automatic, Manual or  
Off:  
Automatic mode: Enters the Power Saver Mode automatically  
when in the Standby Mode for the pre-set time  
period.  
Manual Mode:  
Enters the Power Saver Mode when the Power  
Save key on the control panel is pressed. If the  
machine is in the Standby Mode when the  
Power Save key is pressed, it enters the  
Power Saver Mode immediately. If the Power  
Save key is pressed while the machine is not in  
the Standby Mode, it enters the Power Saver  
Mode after returning to the Standby Mode.  
Off:  
Disables the Super Power Saver mode and the  
Printer Power Saver mode button on the  
control panel.  
1. Press:  
Menu  
Super power save  
2.Manual  
3.Off  
1.Automatic  
2. Select the Super Power Save mode:  
To select the Automatic mode, press  
. Then, go to Step 3.  
. Then, go to Step 4.  
To select the Manual mode, press  
To select Off, press  
. Then, go to Step 4.  
2-42  
WorkCentre Pro 555/575  
 
Programming the Machine  
3. When you select the Automatic mode, using the Numeric  
Keypad, enter the time period (in minutes) for standby before the  
machine enters the Super Power Save mode automatically.  
Enter time  
(1-60)  
[ 3]  
4. When you select the Manual mode or Off, select the default for  
the Printer Power Save mode  
Printer Power Save - Turns the printer heater off to save power  
consumption.  
Press:  
Menu  
Select the Manual mode, press  
. Then, go to Step 4.  
Printer power save  
1.On  
2.Off  
To enable the Printer Power Save mode, press  
To disable the Printer Power Save mode, press  
.
.
5. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
WorkCentre Pro 555/575  
2-43  
Programming the Machine  
Refuse Junk Mail Setting  
This feature prevents your machine from receiving documents from  
unknown parties. Documents are received only from those parties  
whose telephone numbers are assigned to your machine phonebook.  
Refuse Junk Mail is effective only on incoming calls in the Auto  
Receive Mode. (See “Setting the Auto Answer Mode” in chapter 3.)  
To enable the Refuse Junk Mail feature:  
1. Press:  
Menu  
Refuse junk mail  
2.Off  
1.On  
2. Select the Refuse Junk Mail option:  
To enable the Refuse Junk Mail feature, press  
.
To disable the Refuse Junk Mail feature, press  
.
3. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
2-44  
WorkCentre Pro 555/575  
   
Programming the Machine  
Ringer Volume Setting  
Use this feature to adjust the WorkCentre Ringer Volume. The  
volume range is from 0 (off) to 7 (high).  
To adjust the Ringer volume:  
1. Press:  
Menu  
Ringer volume  
4.>>>  
5.>>>>  
6.>>>>>  
7.>>>>>>  
8.>>>>>>>  
1.Off  
2.>  
3.>>  
2. Using the Numeric Keypad, enter the Ringer Volume setting from  
0-7, then press Enter.  
3. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
WorkCentre Pro 555/575  
2-45  
   
Programming the Machine  
Alarm Volume Setting  
Use this feature to adjust the WorkCentre Alarm Volume. The volume  
range is from 0 (off) to 7 (high).  
To adjust the Alarm volume:  
1. Press:  
Menu  
Alarm volume  
4.>>>  
5.>>>>  
6.>>>>>  
7.>>>>>>  
8.>>>>>>>  
1.Off  
2.>  
3.>>  
2. Using the Numeric Keypad, enter the Alarm Volume setting from  
0-7, then press Enter.  
3. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
2-46  
WorkCentre Pro 555/575  
   
Programming the Machine  
Key Touch Volume Setting  
Use this feature to adjust the WorkCentre Key Touch Volume. The  
volume range is from 0 (off) to 7 (high).  
To adjust the Key Touch volume:  
1. Press:  
Menu  
Key touch volume  
4.>>>  
5.>>>>  
6.>>>>>  
7.>>>>>>  
8.>>>>>>>  
1.Off  
2.>  
3.>>  
2. Using the Numeric Keypad, enter the Key Touch Volume setting  
from 0-7, then press Enter.  
3. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
WorkCentre Pro 555/575  
2-47  
   
Programming the Machine  
Monitor Volume Setting  
Use this feature to adjust the WorkCentre Monitor Volume. The  
volume range is from 0 (off) to 7 (high).  
To adjust the Monitor volume:  
1. Press:  
Menu  
Monitor volume  
4.>>>  
5.>>>>  
6.>>>>>  
7.>>>>>>  
8.>>>>>>>  
1.Off  
2.>  
3.>>  
2. Using the Numeric Keypad, enter the Monitor Volume setting  
from 0-7, then press Enter.  
3. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
2-48  
WorkCentre Pro 555/575  
   
Programming the Machine  
Send After Scan Default Setting  
This feature enables you to determine whether the dialing starts while  
the machine is scanning the documents or after the machine has  
scanned all documents in the Memory Send mode.  
Also, if the dialing after scanning is selected, you can select to delete  
or send the scanned pages when the memory becomes full during  
scanning.  
To set the Send After Scan default mode:  
1. Press:  
Menu  
Send after scan  
2.Off  
1.On  
2. To enable Send After Scan, press  
To disable Send After Scan, press  
3. Select the memory full option.  
, then go to step 3.  
, then go to step 4.  
When memory full  
1.Cancel sending  
2.Send scanned page  
To delete the pages being scanned, press  
To send the pages being scanned, press  
.
.
4. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
WorkCentre Pro 555/575  
2-49  
 
Programming the Machine  
Remote Service Setting  
Remote Access  
This feature allows a remote Xerox test facility or service center to  
perform diagnostic tests on your machine.  
1. Press:  
Menu  
Remote access  
2.Off  
1.On  
To enable the Remote Access feature, press  
To disable the Remote Access feature, press  
.
.
2. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
2-50  
WorkCentre Pro 555/575  
   
Programming the Machine  
Download  
This selection is used to enable firmware to be downloaded to the  
machine. The options are anytime or If no job in memory.  
There are two Download selections: No Job in Memory and Any  
Time.  
1. Press:  
Menu  
***  
Download firmware  
1.Anytime  
2.No job in memory  
To download the firmware when there is no job in memory, press  
.
To download the firmware at anytime, press  
.
2. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
*** Menu item numbers may vary according to configurations.  
WorkCentre Pro 555/575  
2-51  
 
Programming the Machine  
RDC Password  
Allows you to password protect the machine from any unauthorized  
person dialing into the machine. This should be used as security to  
allow only Xerox authorized service persons to use RDC (remote  
diagnostics centre) to dial into the machine to retrieve information.  
You should advise the Xerox authorized service persons of the  
password in order to do this  
There are two RDC Password selections: Set RDC Password and  
Password.  
1. Press:  
Menu  
***  
RDC password  
1.Set RDC password  
2.Password (20 max)  
To set the RDC password, press  
To enter your password, press  
and enter the password.  
and enter your password.  
2. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
*** Menu item numbers may vary according to configurations.  
2-52  
WorkCentre Pro 555/575  
 
Programming the Machine  
Separator Page Default Setting  
When this feature is set to “On”, the WorkCentre prints a page  
between each received fax. The Separator Page contains the  
sending machines telephone number, the time the fax was received  
and the number of pages.  
To set the Separator Page feature:  
1. Press:  
Menu  
Separator page  
2.Off  
1.On  
2. Select the Separator Page option:  
To enable the Separator Page feature, press  
.
To disable the Separator Page feature, press  
.
3. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
WorkCentre Pro 555/575  
2-53  
 
Programming the Machine  
Line Monitor Default Setting  
Enable this feature to listen to the initial call sequence during all send  
and polling operations. To enable this feature for a single operation,  
refer to “Listen to Dial in chapter 5".  
To set the Line Monitor feature:  
1. Press:  
Menu  
Line monitor  
2.Off  
1.Alway  
2. Select the Line Monitor option:  
To enable the Line Monitor feature, press  
To disable the Line Monitor feature, press  
.
.
3. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
2-54  
WorkCentre Pro 555/575  
   
Programming the Machine  
Multi Access Communications  
Using the built-in memory, as many as 100 operations can be  
programmed whilst other operations are being carried out, for  
maximum equipment utilization and efficiency. For example, you can  
store a document to memory while the machine is receiving a  
document. Refer to the Multi Access Function Tables that follow.  
“X” indicates that the functions can be performed at the same time.  
WorkCentre Pro 555/575  
2-55  
     
Programming the Machine  
Multi Access Function Table - Local  
Local  
2nd Access  
1st Access  
Single Copy  
Multi Copy Scan  
Multi Copy Print  
Print Report (Manual)  
Print Report (Auto)  
Print Transmission Report  
Mailbox Input  
X
X
X
X
X*  
X
X
Mailbox Output  
X*  
X
Print Received File (Manual)  
Print Received File (Auto)  
Direct Send  
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Delayed Start  
Memory Send  
X
X
X
X
Receive to Printer  
Receive to Memory  
Data from PC  
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X*  
X
X*  
X
X
X
X
X
X
X
Data to PC  
X
X
PC Printing  
X
PC Scanning  
X
X
X
X
X
X
* Not available when box type and number are the same  
2-56  
WorkCentre Pro 555/575  
 
Programming the Machine  
Multi Access Function Table - Fax Communication  
Fax Communication  
2nd Access  
1st Access  
Single Copy  
X
X
X
X
Multi Copy Scan  
Multi Copy Print  
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Print Report (Manual)  
Print Report (Auto)  
Print Transmission Report  
Mailbox Input  
X
X
X
X
X*  
X*  
X
Mailbox Output  
X
X
X
X
X
X
Print Received File (Manual)  
Print Received File (Auto)  
Direct Send  
X
Delayed Start  
X
X
X
Memory Send  
X
X
X
Receive to Printer  
Receive to Memory  
Data from PC  
Data to PC  
PC Printing  
X
X
X
X
X
X
PC Scanning  
X
* Not available when box type and number are the same  
WorkCentre Pro 555/575  
2-57  
 
Programming the Machine  
Multi Access Function Table - PC  
PC  
2nd Access  
1st Access  
Single Copy  
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Multi Copy Scan  
Multi Copy Print  
Print Report (Manual)  
Print Report (Auto)  
Print Transmission Report  
Mailbox Input  
X
X
X
X
Mailbox Output  
X
X
X
Print Received File (Manual)  
Print Received File (Auto)  
Direct Send  
X
X
X
Delayed Start  
X
X
Memory Send  
X
X
X
Receive to Printer  
Receive to Memory  
Data from PC  
X
Data to PC  
PC Printing  
PC Scanning  
* Not available when box type and number are the same  
2-58  
WorkCentre Pro 555/575  
   
Receiving Documents  
3
Receiving Documents  
The WorkCentre can receive documents automatically or manually.  
Various features are available for customizing your document  
receiving operation. You can specify a reduction mode for use when  
oversized documents are received, collate received documents or  
receive to memory.  
The following receiving modes are available:  
Receiving  
Mode  
Situation for Selection  
Sequence of Operation  
Auto Answer Use when the machine is  
connected to a dedicated  
telephone line for facsimile use  
only.  
Upon receiving a call, the machine  
answers and receives a document  
automatically.  
FAX/TAD *  
Auto  
Switching  
Use when the machine is used  
together with a telephone  
answering device (TAD).  
When enabled, the machine receives  
voice messages and fax receptions  
without a user present. Switching  
between the voice message recording  
and fax receiving is performed  
automatically.  
TEL/FAX *  
Auto  
Switching  
Use when one line is used for  
both fax and telephone.  
When enable, the machine  
automatically determines whether an  
incoming call is a fax or voice call.  
When the call is a voice call, the ringer  
will continue until the Pseudo Ring  
Times value is reached, then switch to  
fax mode.  
Manual  
Answer  
Use when the machine is  
connected to a line that is  
primarily used for voice.  
Upon receiving an incoming call, pick  
up the telephone handset to talk with  
the remote party before starting any  
fax communication.  
* Not available in all markets.  
WorkCentre Pro 555/575  
3-1  
   
Receiving Documents  
Receiving  
Mode  
Situation for Selection  
Sequence of Operation  
Receive to  
Memory  
User selectable option. Use  
when the machine is out of  
paper or toner.  
When enabled, the machine  
automatically receives documents to  
memory if the printer becomes  
unavailable until memory becomes full.  
Secure  
Receive  
User selectable option. Use for  
Secure Receptions.  
When enabled, the machine receives  
all documents into memory during the  
specified time. The documents  
automatically print at the end of the  
specified time.  
Remote  
Use when an external telephone When enabled, an incoming call may  
Activation/  
Deactivation telephone line.  
is connected to the same  
be manually answered on a TEL  
connected, or on a parallel connected  
(same line) telephone. If the call is  
voice call you may talk with the caller.  
If the call is a fax call you may switch  
to the fax mode by entering the  
Remote Activation Code, using the  
telephone keypad. A fax in progress  
may be deactivated using the TEL  
connected telephone keypad.  
Distinctive  
Ring*  
Use when your phone company When enabled, both a telephone  
provides Distinctive Ring  
service.  
number and a fax number may be  
assigned to the same telephone line,  
each with a different ring pattern.  
When a call is received the  
WorkCentre will automatically receive  
a fax when the ring pattern is for  
facsimile operation, or continue to ring,  
if the ring pattern is for telephone  
operation.  
* Not available in all markets.  
3-2  
WorkCentre Pro 555/575  
   
Receiving Documents  
Basic Receive  
The WorkCentre can receive documents automatically or manually  
depending on the Answer Mode you have selected. If the Answer  
Mode is set to Auto answer (Fax), the machine receives a document  
automatically upon receiving a call.  
If the Answer Mode is set to Manual answer, the machine will not  
receive a document until you press the Start key. This mode enables  
you to use the machine as a telephone, yet receive documents when  
desired.  
The default Answer Mode is Auto answer (Fax).  
Setting the Auto Answer Mode  
When the answer mode is set to Auto answer, the machine  
automatically answers and receives incoming fax calls. Use the Auto  
Answer mode if you have a dedicated phone line.  
To set the Auto Answer Mode:  
1. Press:  
Menu  
Answer mode  
1.Fax  
2.Fax/Tad  
3.Tel/Fax  
4.Manual  
2. To select Auto answer, press  
.
Ring to answer  
(1-10)  
[ 2]  
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3-3  
         
Receiving Documents  
3. Using the Numeric Keypad, enter the number of times the phone  
must ring before the machine answers, then press Enter.  
Note: When the machine is set to auto answer and the set  
number of rings occurs, the machine answers with a fax  
signal tone and enters the Auto Receive mode.  
4. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
Setting the Fax/Tad Answer Mode*  
With a telephone answering device (TAD) connected to your machine  
you can record voice messages and receive documents unattended.  
When this feature is enabled, switching between voice message  
recording and fax receiving is performed automatically.  
Note: If a fax tone is detected during or after the Answering  
Machine message, the machine automatically switches to  
Fax Receiving Mode.  
To set the Fax/Tad answer mode:  
1. Press:  
Menu  
Answer mode  
1.Fax  
2.Fax/Tad  
3.Tel/Fax  
4.Manual  
* Not available in all markets.  
3-4  
WorkCentre Pro 555/575  
 
Receiving Documents  
2. To select Fax/Tad answer, press  
.
Fax/Tad timer  
(0-99)  
[45]  
3. Using the Numeric keypad, enter the time (in second) you want to  
switch Fax to Tad, then press Enter.  
4. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
Setting the Tel/Fax Answer Mode*  
When enable, this feature switches the mode automatically between  
the telephone mode and the fax mode, depending on the type of call.  
If the remote machine is sending a fax document, the machine  
automatically receives it. If the remote machine is making a phone  
call, the machine generates Pseudo-rings.  
Note: If you pick up the machine handset during the Pseudo-ring  
period, you must press Stop to talk with the caller, then  
press Start to begin receiving a document.  
When the Pseudo-ring period ends, the unit is  
automatically switched to Fax Reception Mode enabling  
the remote machine to send a fax document.  
To set the Tel/Fax answer mode:  
1. Press:  
Menu  
Answer mode  
1.Fax  
2.Fax/Tad  
3.Tel/Fax  
4.Manual  
* Not available in all markets.  
WorkCentre Pro 555/575  
3-5  
 
Receiving Documents  
2. To select Tel/Fax answer, press  
.
Tel/Fax rings  
(1-15)  
[ 6]  
3. Using the Numeric keypad, enter the number of Pseudo-rings,  
then press Enter.  
4. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
Setting the Manual Answer Mode  
Use the Manual Answer mode if you have a single line for fax and  
voice communications. The Manual Answer mode allows you to  
answer incoming calls manually. If an incoming call is a fax, you can  
receive the fax by pressing the Start key.  
To set the Manual answer mode:  
1. Press:  
Menu  
Answer mode  
1.Fax  
2.Fax/Tad  
3.Tel/Fax  
4.Manual  
2. To select Manual answer mode, press  
.
3. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
3-6  
WorkCentre Pro 555/575  
   
Receiving Documents  
Advanced Receive  
Various advanced receive modes and features are available on the  
WorkCentre to fit your individual needs.  
The following advanced modes and features are available:  
Modes and Features  
Description  
Collate Fax  
When enabled, received documents are collated  
with the last page on bottom, first page on top.  
Reduce Receive  
Receive to Memory  
Secure Receive  
Discard extra  
Selects whether to reduce or divide long  
documents.  
When enabled, documents are received to  
memory when the printer is unavailable.  
When enabled, documents are received to  
memory during specified times.  
When enabled, discards up to 10mm of the lower  
portion of a long document.  
Collate Fax  
When the collate fax feature is selected, all received documents are  
automatically collated. This means the last page is on the bottom and  
the first page on top of the stack in the copy output tray.  
To enable the Collate fax function:  
1. Press:  
Menu  
Collate fax  
1.On  
2.Off  
WorkCentre Pro 555/575  
3-7  
     
Receiving Documents  
2. Select the collate fax option:  
To enable the collate option, press  
.
To disable the collate option, press  
.
3. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
Reduce Receive Fax Setting  
This function allows a reduction of the received image. When this  
feature is set to On and letter/A4 size copy paper is installed, the  
WorkCentre reduces longer size documents to fit on the paper.  
If Off is selected the longer size document prints on 2 pages.  
To set the Reduce Receive Fax default setting:  
1. Press:  
Menu  
Reduce receive  
1.On  
2.Off  
2. Select the Reduce receive fax option:  
To automatically reduce oversized documents, press  
.
To automatically divide oversized documents into multiple pages,  
press  
.
3. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
3-8  
WorkCentre Pro 555/575  
       
Receiving Documents  
Receive to Memory  
When this feature is enabled and the printer is not available, the  
machine automatically receives the document to memory. If this  
feature is disabled, the machine does not answer the phone. A  
receive to memory operation occurs if the paper tray is empty, the  
paper is jammed, or the toner is empty. The message “Document in  
Memory” displays when you have documents stored in memory. The  
machine automatically prints when the problem is corrected.  
If the memory becomes full while the machine is receiving a  
document, the machine terminates the operation but retains the  
pages it received successfully.  
Note: Receive to Memory does not occur when the Free Memory  
is zero or 100 jobs have been received. If the Free Memory  
becomes zero during Receive to Memory, document  
reception stops and no further receptions are possible until  
memory becomes available.  
To enable the Receive to Memory feature:  
1. Press:  
Menu  
Receive to memory  
1.On  
2.Off  
2. Select the Receive to Memory option:  
To enable the Receive to Memory mode, press  
.
To disable the Receive to Memory mode, press  
.
3. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
WorkCentre Pro 555/575  
3-9  
         
Receiving Documents  
Secure Receive  
The Secure Receive feature allows you to set specified times when  
documents can be received to memory. This feature is useful when  
private documents are expected. All documents are received to  
memory during the specified time, then automatically printed at the  
end of the time period.  
In addition to the Automatic Secure Receive feature, you can  
manually enable the machine to Secure Receive at any time. (See  
“Manual Secure Receive” in this section.)  
To stop a Secure Receive time period and immediately print all  
received documents, refer to “Ending the Secure Receive Mode”.  
Automatic Secure Receive Setup  
To enable the Automatic Secure Receive Mode, enter a 4-digit  
security code and designate the time period for receiving documents  
to memory.  
To setup the security code:  
1. Press:  
Menu  
Secure receive  
01.Security code  
02.Secure receive  
3-10  
WorkCentre Pro 555/575  
         
Receiving Documents  
2. To set a security code for the first time, or to change your security  
code, press  
.
New security code  
[
]
– or –  
Enter security code  
[
]
Note: If you enter an existing code, the “New security code”  
screen will redisplay, allowing you to enter a new security  
code. Enter your new code and press Enter.  
3. Enter a new 4-digit security code, or your existing security code,  
then press Enter.  
Default settings  
4.Fax receive  
4. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
WorkCentre Pro 555/575  
3-11  
Receiving Documents  
To setup the Secure Receive Mode:  
1. Press:  
Menu  
Secure receive  
01.Security code  
02.Secure receive  
2. To enable or disable the Secure Receive feature, press  
.
Security code  
[
]
3. Enter your security code, then press Enter.  
Secure receive  
1.On  
2.Off  
4. Select the Secure receive option.  
To disable the Secure Receive Mode, press  
then press Exit  
or Stop to return to the Standby Mode.  
To enable the Secure Receive Mode and designate the time  
period to receive private documents, press  
.
Monday  
1.All day  
2.Fixed time  
3-12  
WorkCentre Pro 555/575  
Receiving Documents  
5. Select the option for each day of the week.  
To select all day of that day of the week, press  
To designate the time period, press  
The display for the next day of the week is shown.  
.
.
6. Repeat step 5 to set the Secure Receive for each day of the  
week.  
If you select 2, Fixed time for any day of the week, you will go to  
step 9 after selecting the options for seven days of the week.  
7. Enter the time period during which you want the WorkCentre to  
Receive Secure documents then press Enter.  
Start stop time  
[16:00-09:00]  
Note: The time period displays in 12 hour format if you have "12  
hour" selected in the Date & Time Setup. (See the User’s  
Guide.)  
8. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
WorkCentre Pro 555/575  
3-13  
Receiving Documents  
Secure Receive Mode Temporary Stop  
During the Secure Receive Mode, you can temporary stop the mode  
and print all received documents.  
To temporary stop the Secure Receive Mode:  
1. Press:  
Menu  
Secure receive  
1.Temporary stop  
2. To print all documents, press  
.
Enter security code  
[
]
3. Enter your 4-digit security code and press Enter.  
Completed  
after 2 second...  
Jan-31 02:23pm 98%  
Printing  
The machine prints all documents received during the Secure  
Receive Mode, then returns to the Secure Receive Mode.  
3-14  
WorkCentre Pro 555/575  
     
Receiving Documents  
Discard Extra Setting*  
When the Discard Extra Setting feature is enabled, any portion of the  
document, up to 13mm, that is longer than the recording area is  
discarded. If the excess portion is greater than 13mm, the document  
is printed on 2 pages. This allows for remote machines that have  
scanners that are slight slipping to fit the image on one page. This  
feature not allowed in all markets.  
In some cases the lower part of the document data may be lost.  
To set the Discard Extra selection:  
1. Press:  
Menu  
Discard extra  
1.On  
2.Off  
2. Select the Discard Extra selection:  
To discard the portion of the document exceeding the recording  
area, press  
.
To automatically divide oversized documents into multiple pages,  
press  
.
3. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
* Not available in all markets.  
WorkCentre Pro 555/575  
3-15  
     
Receiving Documents  
3-16  
WorkCentre Pro 555/575  
Dialing Methods  
4
Dialing Methods  
Dialing Methods  
When sending documents you must dial the telephone number of the  
remote party’s fax machine. The WorkCentre has 8 dialing methods.  
Each dialing method can be used for fax transmissions, polling  
receptions, or telephone calling operations.  
A basic transmission includes loading the document, dialing a  
number, and transmitting the document image. This section describes  
the following dialing methods:  
Manual Dial (On-hook and Off-hook Dialing)  
Speed Dialing  
One Touch Dialing  
Keypad Dialing  
Redialing  
Alpha Dialing  
Chain Dialing  
Manual Group Dialing  
WorkCentre Pro 555/575  
4-1  
     
Dialing Methods  
Manual Dial (On-hook and Off-hook Dialing)  
To initiate On-hook dialing press the Manual Dial key, dial the  
number and listen for a facsimile tone, then press the Start key to  
initiate a transmission.  
To initiate Off-hook dialing, lift the optional handset* from the cradle,  
dial the number and listen for a fax tone, then press the Start key to  
initiate a transmission.  
You can perform all the dialing methods in this mode. To dial the  
remote station using Manual Dial:  
1. Load the document face down in the Document Support.  
Jan-31 02:23pm 100%  
Auto answer  
2. If desired set the Resolution and Contrast.  
3. Lift the handset*, or press:  
Manual  
Dial  
Fax number (128 max)  
[
]
4. Enter the fax phone number then press Enter, if necessary. To  
enter a pause, press the Pause key. To enter a Charge Code,  
press the Charge Code key after the telephone number.  
5. The machine dials the number and connects with the remote  
machine. When you hear the fax tones press the Start key. If you  
are using On Hook dialing and the remote operator answers, you  
can pick up the handset* to talk. When you are finished talking  
you can still send a document by requesting a fax tone and  
pressing Start, then place the handset* in the cradle.  
Communicating  
5554444  
The machine sends the document and returns to the Standby Mode.  
* Not available in all markets.  
4-2  
WorkCentre Pro 555/575  
       
Dialing Methods  
Alpha Dialing  
Alpha dialing is used to dial by searching for the first character of the  
name in the Speed Dial, One Touch Dial, and Group Phonebooks.  
Refer to Chapter 2, “Setting up the Phonebook” to assign Speed Dial  
and One Touch numbers or Chapter 5, “Transmitting Documents” to  
assign Group numbers.  
To dial the remote station using Alpha Dialing:  
1. Load the document face down in the Document Support.  
Jan-31 02:23pm 100%  
Auto answer  
2. If desired, set the Resolution and Contrast.  
3. Press the Phonebook key and select  
for “Alpha dial”.  
Enter the first letter at the prompt. Go to step 4.  
Phonebook  
1.Speed dial  
2.Alpha dial  
3.Group dial  
First letter  
-
4. Using the Numeric Keypad, press the number that corresponds  
to the first letter of the first name. Press the key repeatedly until  
the correct letter displays.  
For example: To search for “Keith Doe Co.”, press:  
First letter  
Keith Doe Co.  
k
WorkCentre Pro 555/575  
4-3  
   
Dialing Methods  
5. Press the  
names.  
and  
arrow keys to scroll through the  
arrow keys to scroll the complete  
Use the  
and  
phonebook.  
6. When the desired name is highlighted, press Start.  
Speed dial:  
001  
Keith Doe Co.  
after 2 seconds  
Doc. reading  
Job number:  
P001  
007  
7. The machine automatically dials the phone number of the name  
you selected, confirms the connection, and sends the document.  
4-4  
WorkCentre Pro 555/575  
 
Dialing Methods  
Speed Dialing  
Once you assigned a destination fax number as a Speed Dialing  
number, you can dial your destination by entering the Speed Dial  
number (001-999).  
To use this function, the Speed Dial number must be programmed in  
the Speed Dial Phonebook (see Chapter 2, “Pre-setting Speed Dial  
Numbers”).  
To dial a remote station using a Speed Dial number:  
1. Load the document face down in the Document Support.  
Jan-31 02:23pm 100%  
Auto answer  
2. Select the desired Resolution and Contrast.  
3. Press the Phonebook key.  
4. Prompt for a Phonebook, select  
for “Speed dial”.  
Phonebook  
1.Speed dial  
2.Alpha dial  
3.Group dial  
Speed dial  
(1-999)  
[ ]  
WorkCentre Pro 555/575  
4-5  
   
Dialing Methods  
5. Using the Numeric Keypad, enter the Speed Dial number, then  
press Start.  
Speed dial:  
XEROX  
001  
after 2 seconds…  
Doc. reading  
Job number:  
P001  
041  
The machine automatically dials the phone number, confirms the  
connection, and sends the document.  
One Touch Dialing  
If you programmed a remote party’s number to a One Touch key, you  
can dial that number by pressing the corresponding One Touch key.  
To use this function, the One Touch number must be programmed in  
the Phonebook (see “Pre-setting One Touch Numbers”). To link a  
One Touch Key to a Speed Dial or Group Number see “Pre-setting  
Speed Dial Numbers” or “Pre-setting Group Numbers” in Chapter 2.  
To dial the remote station using One Touch dialing:  
1. Load the document face down in the Document Support.  
Jan-31 02:23pm 100%  
Auto answer  
2. Select the desired Resolution and Contrast.  
4-6  
WorkCentre Pro 555/575  
   
Dialing Methods  
3. Press a One Touch key.  
One Touch key:  
01  
XEROX  
after 2 seconds…  
Doc. reading  
Job number:  
P001  
052  
The machine automatically dials the phone number, confirms the  
connection, and sends the document.  
Keypad Dialing  
This feature allows you to dial your destination by entering the  
number using the Numeric Keypad.  
To dial the remote station using Keypad dialing:  
1. Load the document face down in the Document Support.  
Jan-31 02:23pm 100%  
Auto answer  
2. Select the desired Resolution and Contrast.  
3. Using the numeric keypad, enter the phone number and press  
Start. To enter a pause, press the Pause key. To enter a Charge  
Code, press the Charge Code key and enter the number after  
the telephone number.  
Fax number (128 max)  
[5551515  
]
After 2 seconds...  
Doc. reading  
Job number:  
P001  
017  
The machine dials the number, confirms the connection, and sends  
the document.  
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Dialing Methods  
Automatic Redialing*  
When the line of the party you are calling is busy, the machine  
automatically redials the number according to the redial interval  
selected.  
Hint: To change the redial settings, press:  
Menu  
(See Chapter 2, “Redial Count & Interval Setting”.)  
If the line is not connected after the redial attempts, the machine goes  
into a Transmission Error mode, and you must repeat the  
transmission procedure.  
If the Resend Stored Fax feature is active, the documents are  
retained in memory and can be resent (see Chapter 5, “Resend  
Stored Fax Default Setting”.)  
Manual Redial Last Number (Off-hook)  
This redial function enables you to transmit a document to the party of  
the number last dialed by the operator using the machine.  
To redial the last number, a fax number must be stored for resend or  
you must load a document:  
1. Pick up the handset*, if available, or press:  
Manual  
Dial  
Fax number (128 max)  
[
]
2. Press Redial key. The display indicates the last number dialed.  
3. When you hear the fax tone, press Start.  
The machine dials the number. If the connection is confirmed the  
document is sent. If the line is still busy, the job remains in the  
pending job list.  
* Not available in all markets.  
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Dialing Methods  
Chain Dialing  
Chain Dialing allows you to dial numbers that may require many digits  
with pauses for voice prompts or variations in number sequences.  
You can combine sets of numbers (Speed Dialing, One Touch Dialing,  
Alpha Dialing, and Keypad Dialing) and pauses by first pressing the  
Chain key.  
To Chain Dial:  
1. Load the document face down in the Document Support.  
Jan-31 02:23pm 100%  
Auto answer  
2. Select the desired Resolution and Contrast.  
3. Press:  
Menu  
Chain dial  
Enter fax number  
4. To enter a One Touch, press the One Touch key.  
To use the Numeric Keypad, enter the number and press Enter.  
To use Speed Dial or Alpha Dial, press Phonebook. Select  
or  
, enter the Speed Dial number or select the Alpha name,  
and press Enter.  
Chain dial  
Enter fax number  
Note: Press the Redial/Pause key to enter a pause between  
numbers.  
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Dialing Methods  
5. Repeat step 4 to enter additional numbers.  
6. When all numbers are entered, press Start.  
Doc. reading  
Job number  
P001  
017  
The machine dials the number, confirms the connection and sends  
the document.  
Manual Group Dialing  
The machine can send a document to multiple numbers that you dial  
manually. You do not need to program the numbers as a group for this  
procedure. Enter numbers using the Numeric Keypad, One Touch  
keys, or Speed Dial numbers.  
To send a document to several numbers:  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press:  
Manual  
Group  
Manual group  
Enter fax number  
4. Using one of the dialing methods, enter the first number. If the  
number is entered using a One Touch key, do not press Enter. If  
the number is entered using Keypad or Speed Dialing, you must  
press Enter.  
Enter more  
or press START  
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Dialing Methods  
Note: If you select the same entry twice, you are prompted to  
delete or retain that second entry.  
Already assigned  
1.Delete  
2.Retain  
Note: To modify or delete the number, use Menu or Down arrow  
keys to select the desired number and then press Enter.  
5. Repeat step 4 to enter additional numbers.  
6. When you have entered all the numbers, press Start.  
The machine dials each number in the group and sends the  
document.  
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Dialing Methods  
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Transmitting Documents  
5
Transmitting Documents  
Transmission Modes  
The WorkCentre offers various transmission modes to simplify the  
faxing process. Each transmission mode may be performed using  
any one of the dialing methods described in the previous section.  
Memory Send — The job is first scanned into memory, then sent  
to the remote party. Using this method, multiple jobs can be  
stored and the machine transmits each job as the line becomes  
available.  
Direct Send — The job is transmitted, page by page, without  
being stored in memory. Using this method you can observe the  
transmission procedure, one page at a time.  
Delayed Start — The transmission is programmed to be sent at a  
later designated time. This feature permits cost savings by  
scheduling transmissions during periods when telephone rates  
are lower.  
Priority Transmission — A priority send transmission is  
performed prior to any other job reserved in memory.  
Resend — Normally, document data (stored in memory for  
transmission) is cleared if the transmission fails to reach a remote  
facsimile. This function enables the machine to save the stored  
document and allows you to re-schedule the transmission.  
Group Transmission — Sends the same document to more  
than one location via multiple, sequential transmissions.  
Sometimes referred to as broadcast.  
Relay Transmission — Sends a document to a relay station.  
The relay station then sends the document to another relay  
station or to the final receiving stations. The origination and relay  
stations must be ITU-T relay communication compatible units.  
Mailbox Communications — The Mailbox feature allows you to  
store documents in memory on your machine, or that of a remote  
machine, with a Mailbox number. Other remote parties can then  
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Transmitting Documents  
access the document using the assigned Mailbox number.  
The WorkCentre provides. ITU-T - the standard mailbox system  
is used with compatible ITU-T machines.  
Polling Transmission — This feature allows you to load a  
document in your machine to be polled or “received” by a remote  
machine. The remote party places the call.  
Secured Send — This feature restricts your machine from  
sending documents to numbers other than registered Speed Dial  
or One Touch dialing numbers.  
Sub address ITU-T — This feature allows you to communicate  
(poll or send) to a specified sub address on a network. The  
WorkCentre uses the ITU-T Mailbox number for the sub address.  
All documents are transmitted as background jobs unless you use the  
Direct Send Transmission mode. If no other jobs are pending, the  
machine begins dialing. When the line connects, the transmission  
begins. You can set the machine to redial* up to 14 times if a busy  
signal is detected.  
If you use the Direct Send transmission mode, the machine transmits  
the document without storing the image in a memory file. If the call  
does not complete successfully, the machine does not retransmit the  
document.  
Many options can be combined with each job. For example, you can  
select Cover Sheet and Delay Start prior to any job (Memory Send,  
Group, Mailbox, etc.).  
If a communication error occurs during the transmission and the  
document is stored in memory, the machine resends beginning with  
the first page that did not transmit successfully. When the  
transmission completes successfully, the machine disconnects and  
returns to the Standby Mode.  
If the Confirmation Report feature is enabled, the machine  
automatically prints a report after each transmission. To discontinue  
printing the report, set the user option to OFF (See Chapter 9,  
“Reports”).  
* Not available in all markets.  
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Transmitting Documents  
Memory  
As the machine scans documents into memory, the available Free  
Memory is reduced. As documents in memory are transmitted the  
Free Memory is recovered. The number of pages that can be stored  
in memory is dependent on the size of your Memory.  
Job Numbers  
Job numbers are assigned to communications that have been  
scanned into memory. A Job Number is used to identify the  
communication if there is a need to cancel a pending transmission  
(see Chapter 6, “Cancelling Jobs”).  
Doc. reading  
Job number:  
P001  
047  
Job Number  
Free Memory  
Jan-31 02:23pm 98%  
Auto answer  
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Transmitting Documents  
Memory Send or Direct Send Default Mode  
In the “Memory Send” mode, the machine first scans the document  
into memory, then dials the number and sends the fax. The Memory  
Send mode allows up to 100 jobs to be reserved and sent as the line  
becomes available. Any operation initiated using one of the dialing  
methods: One Touch, Speed Dial, Alpha, or Keypad Dialing is  
automatically performed as a Memory Send transmission.  
The Direct Send mode can be selected as the default setting or  
selected from the Control Panel for one operation. This mode can be  
selected when residual memory is low or a very large document is to  
be transmitted. In this mode the machine sends each page as it is  
scanned.  
Set the Memory Send mode to OFF to enable the Direct Send  
transmission mode.  
To change the default transmission mode:  
1. Press:  
Menu  
Memory send  
1.On  
2.Off  
2. Select the default transmission mode:  
To set Memory Send as the default mode, press  
To set Direct Send as the default mode, press  
.
.
3. The menu selection screen redisplays. Press Stop to return to  
the Standby Mode.  
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Transmitting Documents  
Memory Send  
With Memory Send mode, the document is first assigned a job  
number for internal control of reserved communications. Up to 100  
jobs can be reserved. The Job Number is used to identify a  
communication reserved for transmission or polling-reception, should  
it become necessary to cancel that operation. Once the Job Number  
is assigned, the document is scanned into memory, then the remote  
number is dialed and the fax is sent.  
During Memory Send mode, documents can be sent anytime the  
Standby Mode is displayed. If the facsimile telephone line is busy or  
the line of the remote facsimile is busy, the document data is stored in  
memory and is sent when the lines becomes available.  
Note: Memory Send mode is limited by the available memory  
and is not possible when the Free Memory is at or near  
0%. If there is not enough available memory, a Memory  
Full message is displayed. Press Stop and wait until  
memory is available or use Direct Send from the ADF.  
To send a Document using the Memory Send mode:  
1. Load the document face down in the Document Support.  
Jan-31 02:23pm 100%  
Auto answer  
2. Select the desired Resolution and Contrast.  
3. Using one of the dialing methods, dial the fax number and press  
Start, if necessary. (See Chapter 4, “Dialing Methods”.)  
The machine assigns a job number and scans the document into  
memory.  
Doc. reading  
Job number  
P001  
022  
After 2 seconds  
Jan-31 02:23pm 85%  
Auto answer  
The machine then dials the number, confirms the connection and  
sends the fax.  
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Transmitting Documents  
Direct Send  
When the Direct Send default transmission mode is selected, the  
machine first dials the remote fax machine and confirms the  
connection. When the connection is confirmed the machine sends  
each document page as it is scanned.  
To send a single transmission in Direct Send Mode, refer to the  
“Direct Send with Memory Send Selected” procedure that follows.  
To send a document using the Direct Send mode as the default  
transmission mode:  
1. Load the document face down in the Document Support.  
Jan-31 02:23pm 100%  
Auto answer  
2. Select the desired Resolution and Contrast.  
Note: You may select another option for this job. Refer to the  
selected option for the procedure.  
3. Using one of the dialing methods, dial the fax number and press  
Start, if necessary. (See Chapter 4, “Dialing Methods”.)  
Dialing  
5551212  
Communicating P001  
5551212  
Sending  
5551212  
P001  
The machine assigns, dials the number and scans the pages as they  
are transmitted.  
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Transmitting Documents  
Direct Send with Memory Send Selected  
When free memory becomes 0% due to many job reservations, a  
Direct Send transmission can be performed manually even when the  
default transmission mode is set to “Memory Send” (see “Memory  
Send or Direct Send Default Mode” earlier in this Chapter).  
Note: If Direct Send is enabled, the document remains in the  
Document Support until the document is transmitted.  
To manually perform a Direct Send transmission:  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press:  
Direct  
Send  
Direct send  
1.Yes  
2.No  
4. Press  
to send the document.  
To return to the Standby Mode without sending the document,  
press  
.
Jan-31 02:23pm 80%  
Enter fax number  
Note: You can select another option for this job. Refer to the  
selected option for the procedure.  
5. Using one of the dialing methods, enter the fax number and press  
Enter, if needed.  
The machine assigns, dials the number and transmits the pages as  
they are scanned.  
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Transmitting Documents  
Manual Send  
Refer to “Manual Dial” in Chapter 4 “Dialing Methods”.  
Delayed Start  
Transmitting a document at a programmed time is known as a  
Delayed Start. You can set up a job to begin one month in advance.  
This feature permits cost savings by scheduling jobs during periods  
when telephone rates are lower.  
To set up a Delayed Start:  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press:  
Menu  
Send later  
[02:23pm 31]  
4. Use the Numeric Keypad and the arrow keys to enter the time  
and date you want the job to start, then press Enter.  
Note: If the 12-hour format is selected, use the arrow keys to  
select am/pm. DD represents the day of the month. If a  
number above 31 is entered, the job is started on the first  
day of the following month.  
Note: You can select another option for this job. Refer to the  
selected option for the procedure.  
5. Using one of the dialing methods, enter the fax number and press  
Start.  
The document is scanned into memory and is transmitted at the  
designated time.  
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Transmitting Documents  
Priority Transmission  
Use this procedure to send a document immediately, even when  
other jobs are reserved in memory.  
Note: Only one transmission can be Priority Reserved.  
To Priority Send a document:  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press:  
Menu  
Priority fax  
Enter fax number  
Note: You can select another option for this job. Refer to the  
selected option for the procedure.  
4. Using one of the dialing methods, enter the remote fax number,  
then press Enter, if needed.  
The document is transmitted immediately or immediately  
following the operation in process.  
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Transmitting Documents  
Charge Codes  
The Charge Code function key is used to enter a charge code in a  
telephone number.  
Charge codes can be entered manually during Keypad dialing or  
stored in the Speed Dial and One Touch numbers for dialing numbers  
that always require this feature. (Refer to the Chapter 2, “Setting up  
the Phonebook”.)  
To enter a Charge Code when sending a document:  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Using the Numeric Keypad, manually enter the fax number.  
4. Press:  
Charge  
Code  
Fax number (128 max)  
5151212+  
5. The WorkCentre places a “+” in the phone number to indicate that  
a Charge Code is to follow.  
6. Enter the Charge Code.  
Fax number (128 max)  
5151212+$$$  
The Charge Code is entered and hidden with “$” symbols displayed in  
place of the code.  
7. Press Enter to start the job.  
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Transmitting Documents  
Cover Sheet  
The Cover Sheet feature attaches a cover sheet to the top of a  
document being transmitted. The cover sheet can include a unique  
image such as your company logo, as well as your station ID, the  
receiving station’s ID and the page count. Using the Cover Sheet  
feature replaces the routine of manually sending a cover sheet each  
time you send a document.  
The effective scanning image range is 5.9 inches (150 mm). Any  
image outside the specified range is discarded. This feature will store  
one image. If this procedure is repeated to store another image, a  
Delete or Retain prompt is displayed. Selecting Delete allows you to  
scan a new image. Selecting Retain returns you to the Standby  
mode.  
To use the cover sheet option, the cover sheet feature must first be  
enabled, and the cover sheet created.  
8.3 in.  
(210 mm)  
Effective  
Range  
5.9 in.  
(150 mm)  
Feed Direction  
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Transmitting Documents  
Cover Sheet Setup  
To set up a cover sheet for the first time, prepare an image to be  
pasted to the cover sheet, then perform the following steps.  
To enable the Cover Sheet feature:  
1. If you would like to add an image to your cover sheet, load the  
image document face down in the Document Support.  
2. Press:  
Menu  
Cover sheet  
2.Off  
1.On  
3. Press  
to enable the Cover Sheet option.  
Load cover image  
1.Yes  
2.No  
4. Select the Cover Sheet image option:  
To create a cover sheet without an image, press  
.
To add an image to your cover sheet, press  
.
Press START to store  
5. Press Start to scan the image and paste it on your cover sheet.  
The scanned image can appears on your cover sheet when you send  
a document using the “Sending Documents with a Cover Sheet”  
procedure.  
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Transmitting Documents  
Sending a Document with a Cover Sheet  
Once you enable the Cover Sheet feature and create a Cover Sheet  
image (if desired), perform the following steps when sending a  
document.  
To send a document with a Cover Sheet:  
1. Load a document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press:  
Menu  
Cover sheet  
1.Send  
2.Print  
4. Select the Cover Sheet option:  
To print a Cover Sheet, press  
.
To attach a Cover Sheet when sending this document, press  
.
Cover sheet  
Enter to Name  
5. Using the Numeric Keypad, enter the name of the person or  
company the document is being sent to, then press Enter.  
Cover sheet  
Enter from Name  
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Transmitting Documents  
6. Using the Numeric Keypad, enter your name or company name,  
then press Enter.  
Cover sheet  
Enter fax number  
Note: You can select another option for this job. Refer to the  
selected option for the procedure.  
7. Using one of the dialing methods, enter the fax number and press  
Enter if necessary.  
The document is sent with a Cover Sheet, if selected, and the  
machine returns to the Standby Mode.  
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Transmitting Documents  
Batching  
When multiple documents with the same destination are sent in a  
single transmission, the process is called batching. The machine  
automatically batches documents intended for the same destination if  
the delay start time and other options are the same.  
To intentionally send multiple documents in a batch transmission,  
perform the sending procedure for each document, setting the send  
criteria the same for each job. Batching “automatically” occurs with  
documents with the same destination address, designated with the  
same options. When there is any variation in options designated,  
batching does not occur.  
Hint: You can “intentionally” batch by using One Touch dialing  
keys to ensure that the same phone number, locations,  
and time are used.  
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Transmitting Documents  
Confirming a Transmission  
After sending a document, you can confirm whether your machine  
sent the document successfully. The following confirmation features  
are available:  
End Tone — When a transmission completes normally, a short  
tone is generated and the unit returns to the standby mode. If a  
communication error occurs while attempting to connect to the  
remote party, a long tone is generated and an error indication is  
displayed. Press the Stop key to clear the error message.  
Activity Report To print a summary of the last 40  
communications, press the Activity key. The WorkCentre can  
also be set to automatically print an Activity Report (Refer to  
Chapter 9, “Reports”.)  
Confirmation Report — A Confirmation Report can be printed  
automatically following each transmission or only following error  
occurrences. (Refer to Chapter 9.)  
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Transmitting Documents  
One Time Fax Options  
Before sending a document, you can set up various options that  
effect only the current job. With the document in the Document  
Support, set each option you want to apply to that job, then using one  
of the dialing methods, send the fax. The following options can be set  
for an individual transmission:  
Option  
Description  
Number of  
Pages  
Prints the designated number of pages at the top of the  
recording paper for Direct Send Transmissions only.  
Listen to Dial Turns the speaker ON to monitor the line tones.  
Send then  
Poll  
Sends a document, then polls a document from the remote  
machine during the same transmission.  
ECM Disable When the ECM default mode is set to On, allows you to  
disable ECM for the current transmission .  
Secure Send The WorkCentre compares the number you dialed with the  
Transmission remote machine’s ID. If the numbers do not match, the  
document is not sent.  
Send After  
Scan  
Once the Send After Scan Mode Default Setting is set to  
Off, this feature allows you enable the Send After Scan  
mode for a single transmission.  
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Transmitting Documents  
Number of Pages  
This feature allows you to set the total number of pages in a Direct  
Send job for the current job. You do not need to select this feature for  
Memory Send since the machine automatically totals the number of  
scanned images. The number of pages is printed in the header by the  
receiving machine.  
To set the Total Number of Pages:  
1. Load the document face down in the Document Support.  
2. Press Direct Send.  
3. Press:  
Menu  
Number of pages  
(1-999)  
[ ]  
4. Using the Numeric Keypad, enter the total number of pages in the  
job, then press Enter. (On earlier versions of the WorkCentre the  
range is 1-999).  
Number of pages  
Enter fax number  
5. Press Menu to select additional fax options or, using one of the  
dialing methods, enter the fax number, then press Enter, if  
necessary.  
The document is sent and the machine returns to the Standby Mode.  
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Transmitting Documents  
Listen to Dial  
Enable this feature to listen to the fax tone during the send and polling  
operations (this is a one time procedure). To enable this feature for all  
send, receive, and polling operations, refer to Line Monitor Default  
Settings in Chapter 2.  
To set the Listen to Dial feature:  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press:  
Menu  
Listen to dial  
2.Off  
1.On  
4. Select the Listen to Dial option:  
To enable fax tones, press  
To disable fax tones, press  
.
.
Listen to dial  
Enter fax number  
5. Press Menu to select additional fax options or, using one of the  
dialing methods, enter the fax number, press Enter.  
The document is sent and the machine returns to the Standby Mode.  
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Transmitting Documents  
Send then Poll  
This feature performs two operations, transmit and poll, in a single  
operation. If the remote machine has a document set to be polled, the  
polling document is received after your document is sent, during the  
same call (this is a one time procedure).  
To set the Send then Poll feature:  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press:  
Menu  
Send then poll  
2.Off  
1.On  
4. Select the Send then Poll option:  
To enable the Send then Poll feature, press  
.
To disable the Send then Poll feature, press  
step 6.  
, then go to  
Add security code  
1.Yes  
2.No  
5. Select the Security option:  
To enter a Security Code, press  
, then use the Numeric  
Keypad to enter a 4-digit code, and press Enter.  
Send then poll  
Enter fax number  
If you do not wish to enter a security code, press  
.
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6. Press Menu to select additional fax options, or using one of the  
dialing methods, enter the fax number, then press Enter if  
necessary.  
Send then poll  
Enter fax number  
The document is sent. If this feature is enabled, the document set to  
poll is received, then the machine returns to the Standby Mode.  
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Transmitting Documents  
ECM Disable  
Once the Error Correction Mode Default Setting is set to “ON”, this  
feature allows you to disable the ECM mode for a single transmission.  
Once that transmission is complete, the default status is regained.  
Note: ECM must be set to On when the 33.6K BPS Modem is  
installed. Disabling ECM also turns the 33.6K BPS Modem  
off. If the ECM Default setting is set to “OFF”, the ECM  
Disable feature is not available. (See Chapter 2, “Error  
Correct — ECM Default Setting”.)  
To set the ECM feature:  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press:  
Menu  
Error correct-ECM  
1.On  
2.Off  
4. Select the ECM option:  
To send the document using ECM, press  
.
To disable the ECM Mode for this transmission, press  
.
Error correct-ECM  
Enter fax number  
5. Press Menu to select additional fax options, or using one of the  
dialing methods, enter the fax number, then press Enter if  
necessary.  
The document is sent and the machine returns to the Standby Mode.  
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Secure Send Transmission  
The Secure Send feature prevents your machine from sending to an  
incorrectly dialed number. With this function enabled, the dialed  
number is compared to the remote machine ID telephone number.  
The transmission is possible only when the numbers match.  
Note: This feature is used for one operation. To set the secure  
send feature on all future transmissions, see “Secure Send  
Settings” later in this chapter.  
To set the Secure Send feature:  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press:  
Menu  
Secure Send  
2.Off  
1.On  
4. Select the Secure Send option:  
To enable the Secure Send Mode, press  
.
To disable the Secure Send Mode, press  
.
Secure Send  
Enter fax number  
5. Press Menu to select additional fax options, or using one of the  
dialing methods, enter the fax number, then press Enter.  
The document is sent and the machine returns to the Standby Mode.  
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5-23  
     
Transmitting Documents  
Send After Scan Enable  
Once the Send After Scan Mode Default Setting is set to “OFF”, this  
feature allows you enable the Send After Scan mode for a single  
transmission. Once that transmission is complete, the default status  
is regained.  
To set the Send After Scan feature:  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press:  
Menu  
Send after scan  
2.Off  
1.On  
4. Select the Send After Scan option.  
To enable the Send After Scan Mode for this transmission, press  
, then go to step 5.  
When memory full  
1.Cancel sending  
2.Send scanned pages  
To disable the Send After Scan Mode for this transmission, press  
, then go to step 6.  
5-24  
WorkCentre Pro 555/575  
 
Transmitting Documents  
5. Select the memory full option.  
To delete the pages being scanned, press  
.
To send the pages being scanned, press  
.
Send after scan  
Enter fax number  
6. Press Menu to select additional fax options, or using one of the  
dialing methods, enter the fax number, then press Enter if  
necessary.  
The document is sent and the machine returns to the Standby Mode.  
WorkCentre Pro 555/575  
5-25  
 
Transmitting Documents  
Advanced Transmissions  
Using an Account Code  
Entering an account code when sending a document to a remote  
party allows you to track the activity to that party. The account code  
entry is effective for the current operation.  
To use this feature, the Account Code Default Setting must be set to  
“ON”. (See “Account Code Default Setting” on the next page.)  
To check Account Code usage, print the Activity Report. (See  
Chapter 9, “Reports”.)  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Using one of the dialing methods, enter the fax number and press  
Enter, if necessary.  
Enter account code  
[
]
4. Enter a 4-digit Account Code and press Start,  
— or —  
To transmit the document without an Account Code, press Start.  
The document is sent and the machine returns to the Standby  
Mode. If an Account Code was used, it is recorded on the Activity  
Report.  
5-26  
WorkCentre Pro 555/575  
       
Transmitting Documents  
Account Code Default Setting  
The Account Code feature allows you to enter an account number  
when transmitting documents to a remote party. The account code is  
printed along with the transmission information on the Activity Report,  
allowing you to check the activity to that party.  
1. To set the Account Code default setting:  
Press:  
Menu  
Account code  
2.Off  
1.On  
2. Select the Account Code option:  
To enable the Account Code feature, press  
.
To disable the Account Code feature, press  
.
3. The menu selection screen redisplays. Press Stop to return to  
the Standby Mode.  
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5-27  
   
Transmitting Documents  
Transmitting Using a Department Code  
When the Department Code option is set, the “Enter Dept. code”  
screen is displayed.  
To set or change Department Codes, refer to Chapter 2, “Changing  
Department Codes”.  
Jan-31 02:23pm 100%  
Enter Dept. code  
To use the machine:  
Enter the 5-digit Department Code, then press Enter.  
The standby mode screen displays.  
If no activity is performed within 1 minute after entering the  
Department Code, the display returns to the “Enter Dept. code”  
screen.  
5-28  
WorkCentre Pro 555/575  
   
Transmitting Documents  
Resend Stored Fax Default Setting  
Normally, when a transmission can not be completed, the machine  
automatically attempts to send the document according to the redial  
criteria. When the number of attempts exceeds the redial counter, the  
document is cleared from the memory.  
With the Resend Stored Fax feature enabled, any document which  
exceeds the number of redials set is not cleared, but saved in  
memory for the specified length of time. See the “Resend Stored Fax”  
procedure that follows, to resend the stored document.  
Note: When the Resend Stored Fax feature is enabled, the  
stored time is recorded in the Pending Jobs Report (see  
Chapter 12).  
To set the Resend Stored Fax default setting:  
1. Press:  
Menu  
Resend stored fax  
2.Off  
1.On  
2. Select the Resend Stored Fax option:  
To enable the Resend Stored Fax feature, press  
.
To disable the Resend Stored Fax feature, press  
, then  
press Stop to return to the Standby mode.  
Storing time (hours)  
(1-24) [ 8]  
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5-29  
             
Transmitting Documents  
3. Use the Numeric Keypad to enter the number of hours (you must  
use 2 digits) for the machine to store the document, then press  
Enter.  
4. The menu selection screen redisplays. Press Stop to return to  
the Standby Mode.  
Resending a Stored Fax  
When the Resend Stored Fax feature is enabled, any document that  
exceeds the number of allowed redials is not cleared, but saved in  
memory for a specified length of time. Perform this procedure to  
resend a fax that is stored for resending. If the facsimile number you  
dialed was not correct, you can change the number before resending  
the document. Each time this procedure is performed, the number of  
redials counter is reset.  
To resend a stored fax:  
1. Press:  
Menu  
Resend stored fax  
ENTER or CANCEL  
after 2 seconds...  
Job number:  
1234567890  
016  
2. Press the  
resending.  
or  
keys to view the jobs stored for  
If the job you want to resend was dialed using the Numeric Keypad  
and with no Fax Options, go to Step 3. If the job you want to resend  
was other than the above, go to Step 5.  
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Transmitting Documents  
3. While viewing the job to resend, press Enter or Start. (If the  
original job was dialed using the keypad, the next screen will  
allow the phone number to be changed).  
Job number:  
1.Start  
016  
2.Change  
4. Select the Change option:  
To resend the job without changing the facsimile number, press  
. The machine starts dialing the number.  
To resend the job with a different facsimile number, press  
.
Enter fax number  
[1234567890]  
5. Using the Numeric Keypad, enter the new facsimile number.  
6. Press Enter.  
The designated job is resent, then the machine returns to the Standby  
Mode.  
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5-31  
Transmitting Documents  
Secure Send Setting  
When the Secure Send Mode is enabled, all transmissions are  
secure. The machine compares the number dialed to the remote  
machines ID telephone number and if the numbers match, the  
document is sent.  
Refer to the “One Time Fax Options,” earlier in this chapter, to send a  
secured individual transmission.  
To enable Secure Send:  
1. Press:  
Menu  
Secure send  
2.Off  
1.On  
2. Select the Secure Send option:  
To enable the Secure Send feature, press  
.
To disable the Secure Send feature, press  
.
3. The menu selection screen redisplays. Press Stop to return to  
the Standby Mode.  
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Transmitting Documents  
ITU-T Relay Communications  
Relay Communication allows you to send documents from your fax  
machine (initiating station) to one fax machine (relay station), which  
further sends them to additional fax machines (end stations). If you  
have several end stations in one or more regional areas you can save  
time and phone expense by setting up a relay system.  
ITU-T Relay Transmission  
To perform a ITU-T relay operation, the following information must be  
programmed in your machine.  
Initiating Station Setup:  
Assign the relay station telephone number to a One Touch Key or  
Speed Dial number. The WorkCentre Pro 555/575 will only  
function as an initiating station.  
Relay Station Setup:  
The relay station must program the end station telephone  
numbers to Speed Dial numbers One Touch numbers or Group  
numbers.  
The relay station must provide these numbers and any required  
passwords to the Initiating Station.  
Example:  
1 Originator  
1 Relay  
Station  
End Stations  
End  
Station  
Initiating  
Station  
Relay  
Station  
End  
Station  
Relay station  
box number/  
Relay box  
numbers/passw  
password/relay ords/end station  
station number numbers  
programmed to programmed to  
a Speed Dial  
Speed Dial  
number or One numbers, One  
Touch key on  
the Initiating  
Station.  
Touch keys, or  
Groups.  
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5-33  
         
Transmitting Documents  
To perform a ITU-T Relay Transmission:  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press:  
Menu  
Box number (20 max)  
[
]
4. Using the Numeric Keypad enter a relay box number, then press  
Enter.  
Set up password  
2.No  
1.Yes  
Note: A Password is required to receive to a Relay Box.  
5. Select the Password option:  
To assign a password, press  
and go to step 6.  
If you do not want to assign a password, press  
step 7.  
and go to  
6. Using the Numeric Keypad, enter the password you want to  
assign to this box, then press Enter.  
Send(Relay)  
Enter fax number  
7. Enter the Speed Dial or One Touch key that you preset for the  
Relay Station, (You must press Phonebook then press Enter  
before entering a speed dial number).  
The document is sent to the Relay Station. The Relay Station will  
then retransmit the document to the specified End Stations.  
5-34  
WorkCentre Pro 555/575  
   
Cancelling Jobs  
6
Cancelling Jobs  
Jobs on the WorkCentre can be cancelled by pressing the Job  
Status key or the Cancel Job key.  
Active jobs on the WorkCentre can be cancelled by pressing the Job  
Status key. The Job Status key allows you to monitor and cancel the  
active job being processed.  
Pending jobs can be cancelled by pressing the Cancel Job key and  
selecting from the list of pending jobs. The Cancel Job key allows  
you to cancel pending jobs by job type.  
Pressing Stop alone does not cancel a Memory or Pending job. You  
must use the Cancel Job or Job Status keys to initiate the cancel  
procedure.  
Stop Key  
The Stop key is used to eject the document from the scanner prior to  
scanning, and to cancel Direct Send jobs.  
Job Status Key  
The active job can be monitored in the display and cancelled if  
desired. When you press the Job Status key, the job currently being  
processed is displayed.  
To monitor and/or cancel the active job:  
1. Press:  
Job Status  
Dialing  
5551212  
WorkCentre Pro 555/575  
6-1  
             
Cancelling Jobs  
2. If you would like to cancel the displayed job, press  
Cancel Job  
Cancel this job?  
1.Yes  
2.No  
3. Press  
to cancel the displayed job.  
The machine returns to the Standby Mode.  
Cancel Job Key  
Pending jobs can be cancelled as they are confirmed in the display.  
The Cancel Job key allows you to cancel the following types of jobs:  
Job Number — Enter a job number you want to cancel.  
Incoming call — Cancels a job currently being received.  
Send — Cancels an active job or a reserved Memory Send job.  
Following jobs may be displayed.  
— Send to one number  
— Group send  
— Send to poll-one  
— Send to multi-poll  
— Send to private box  
— ITU-T relay org.  
— ITU-T relay rly.  
Document in ADF — Cancels a Direct Send job in the Document  
Tray.  
Poll — Cancels a reserved “Polling” job.  
Document to be polled — Cancels a “Storing a Document to be  
Polled” job reserved on your machine to be polled.  
6-2  
WorkCentre Pro 555/575  
 
Cancelling Jobs  
To cancel a pending job:  
1. Press:  
Cancel Job  
**  
Cancel job  
1.Send  
2.Incoming call  
3.Poll  
4.Doc to be polled  
5.Job number  
2. Select the type of job you want to cancel.  
To cancel a Memory Send transmission, press  
.
To cancel an Incoming Reception, press  
To cancel a Polling operation, press  
.
.
To cancel a Document Waiting to be Polled, press  
To cancel a Job Number, press  
.
.
Enter to cancel  
[ÉÊ] to search  
- or -  
** If no job is reserved for the job type, such job type is not displayed and the displayed  
numbers vary.  
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6-3  
Cancelling Jobs  
The first pending job of the type selected is displayed.  
Note: If no key is pressed within 5 seconds, the first pending job  
is displayed.  
3. Press the  
of this type.  
and  
arrow keys to view each pending job  
Send to one number  
5551212  
4. When the job you want to cancel is displayed, press Enter.  
Cancel this job?  
Job number  
043  
The machine returns to the Standby Mode.  
6-4  
WorkCentre Pro 555/575  
Cancelling Jobs  
Direct Send Jobs  
Use this procedure only if the document is in the process of being  
transmitted in the Direct Send mode. If the Direct Send job is in the  
Redial Mode the job is a pending job. Refer to the Cancel Job key.  
1. If the document is being transmitted, press Stop.  
Cancel this job?  
1.5551212  
2. To cancel the job, press  
.
The job is cancelled and the document feeds through the  
scanner.  
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6-5  
     
Cancelling Jobs  
6-6  
WorkCentre Pro 555/575  
Polling  
7
Polling  
Polling Communications  
The Polling function allows you to poll a remote machine (Poll), set up a  
document to be polled by a remote machine (Be Polled), or poll  
multiple remote machines during the same operation (Group or  
Continuous Poll).  
The Polling feature allows you to retrieve a document from a remote  
machine when you call that machine.  
You can also transmit a document to a remote machine when the  
remote machine calls you.  
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7-1  
     
Polling  
Storing a Document to be Polled  
This feature stores documents in polling boxes on your machine to be  
retrieved by others. The following types of Polling boxes are  
available.  
Poll-once Box — Documents stored in a poll-once box are  
cleared when they are polled. When storing a document to be  
polled, you can designate the following security options to be  
required by the polling machine when retrieving your documents.  
-
A 4-digit security code 0000-9999. Only WorkCentre Pro 745,  
635, 645, 657, 655, 755 machines can poll your machine.  
-
-
The remote machine fax number.  
Both the remote machine fax number and a 4-digit security  
code.  
Only 1 transmission can be reserved in a poll-once box without  
security options assigned.  
Multi-poll Box — Documents stored in a multi-poll box are  
retained in memory regardless of how many times they are  
polled. No security options are available for multi-poll boxes.  
Only one transmission can be reserved to a multi-poll box at a  
given time.  
7-2  
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Polling  
Storing a Document to be Polled in a Poll-once Box  
This feature stores a document in a Poll-once box and prepares your  
machine to be polled once by a remote machine. The document is  
deleted after polling.  
You can attach security requirements to the document.  
You can store a document to a Poll-once box (without security), or a  
multi-poll box, but not both.  
You can store a document to both a Poll-once box (with security) and  
a Multi-poll box.  
Note: Group Polling is initiated when the Group Number is  
assigned to a One Touch key. (See “Pre-setting Group  
Numbers”.)  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press:  
Menu  
Scan to be polled  
1.Poll-once box  
2.Multi-poll box  
4. To store the document in a Poll-once box, press  
.
Security fax number  
1.No  
2.Security code  
3.Fax number  
4.Security fax nbr  
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Polling  
5. Select the security option for storing in this Poll-once box.  
To select no security, press and go to step 7. (If you stored  
a document in a Multi-poll box you can not store a document  
without a security code). Any fax machine can poll your machine.  
To select a 4-digit security code, press  
and go to step 6.  
To select a remote fax number, press  
and go to step 6. Only  
the selected remote fax machine can poll your machine.  
To select both a security code and a Fax Number, press  
and go to step 6.  
Add security code  
1.Yes  
2.No  
Press  
:
Security code  
[
]
– or –  
Secure fax (20 max)  
[
]
6. Using the numeric keypad, enter the 4-digit Security Code, or the  
fax number of the remote polling machine, or both. Press Enter  
after each entry.  
Note: If a document is already reserved in a Poll-once box and  
you select the same security features and numbers, you  
are prompted to delete it, retain it or add the new  
document to it.  
7. The document is scanned into memory and is waiting to be  
polled. If a security code was used, provide the 4 digit number to  
the polling machine operator.  
7-4  
WorkCentre Pro 555/575  
 
Polling  
Storing a Document to be Polled in a Multi-poll Box  
This feature stores a document in a Multi-poll box and prepares your  
machine to be polled multiple times by various remote machines. You  
can only store one document in a Multi-poll box. The document is  
retained in memory regardless of how many times it is polled.  
If a document is stored in a Poll-once box (without security), you  
cannot store a document in a Multi-poll box (see “Polling a Remote  
Document (Poll-once or Multi-poll Box)”, in this Chapter).  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press:  
Menu  
Scan to be polled  
1.Poll-once box  
2.Multi-poll box  
Note: If a document is reserved in a Multi-poll box you are  
prompted to delete it, retain it or add the new document  
to it.  
4. To store the document in a Multi-poll box, press  
. If you  
stored a document without a security code in a Poll-once box you  
cannot store a document in the Multi-poll box.  
The document is scanned and stored in the Multi-poll box. When a  
polling machine calls, the document will be transmitted.  
WorkCentre Pro 555/575  
7-5  
       
Polling  
Cancelling Documents Stored in a Polling Box  
To cancel a polling job refer to Chapter 6, “Cancelling Jobs”.  
Modifying Documents Stored in a Polling Box  
Once a document is stored in a polling box, additional documents  
may replace it or be added to it. If a document is present in the polling  
box you have selected, the “Already Assigned” screen displays.  
To replace or add to a document stored in a Poll box:  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press:  
Menu  
Scan to be polled  
1.Poll-once box  
2.Multi-poll box  
4. To select Poll-once box press  
To select Multi-poll box, press  
, and go to step 5.  
, and go to step 7.  
Security fax number  
1.No  
2.Security code  
3.Fax number  
4.Security & fax nbr  
7-6  
WorkCentre Pro 555/575  
     
Polling  
5. Select the type of security used when the previous document was  
stored to the Poll-once box.  
If no security was used, press  
, then go to step 7.  
If only a security code was used, press  
.
If only the remote fax number was used, press  
.
If both the remote fax number and a security code were used,  
press  
.
Security code  
[
]
– or –  
Secure fax (20 max)  
[
]
6. Using the numeric keypad, enter the Security Code, Fax Number  
or both that were used when the previous document was stored  
in this Poll-once box. Press the Enter key after each entry.  
Already assigned  
1.Delete  
2.Add+  
3.Retain  
7. Select the change option:  
To delete and replace the stored document, press  
. The  
document is scanned and the machine returns to the Standby  
Mode.  
To add this document to the stored document, press  
document is scanned and assigned a job number.  
The machine returns to the Standby Mode.  
. The  
To retain the current stored document, press  
and then  
press Stop. The machine returns to the Standby Mode.  
WorkCentre Pro 555/575  
7-7  
Polling  
Polling a Remote Document (Poll-once or Multi-poll Box)  
Use this procedure to poll a document from a remote machine. If the  
remote operator stored the document with a security code, you must  
enter that same security code to poll the document. If a security code  
is used the document can only be polled by other WorkCentre Pro  
745, 635, 645, 657, 655, 755 machines.  
To poll a document from a remote machine:  
1. Press:  
Menu  
Poll one number  
Enter fax number  
2. Using one of the dialing methods, dial the remote telephone  
number, then press Start if necessary.  
Add security code  
1.Yes  
2.No  
3. Select the security code option:  
If a security code is required, press  
. Then enter the Security  
Code obtained from the remote operator, then press Enter.  
If no Security Code is required by the sending machine, press  
.
The machine dials the number and retrieves the document.  
7-8  
WorkCentre Pro 555/575  
       
Polling  
Group Polling  
Use this procedure to poll documents from multiple remote machines  
with one operation, using a preset Group Number (see “Pre-setting  
Group Numbers” earlier in this chapter).  
A maximum of 50 groups can be preset for use with Multiple Polling  
Receptions.  
Note: Group Polling is initiated when the Group Number is  
assigned to a One Touch key. (See “Pre-setting Group  
Numbers”).  
To poll documents from Multiple Remote Machines:  
1. Press:  
Menu  
Poll one number  
Enter fax number  
2. Press:  
Manual  
Group  
Manual group  
Enter fax number  
3. Using the numeric keypad, Phonebook or One Touch keys, enter  
the number and press Enter if necessary. Groups can also be  
entered if preset to a One Touch key.  
4. Repeat step 3 until you entered each number you want to include  
in the Group Poll.  
WorkCentre Pro 555/575  
7-9  
       
Polling  
5. Press Enter or Start.  
Add security code  
1.Yes  
2.No  
6. Select the Group Poll Security option:  
To poll a group of numbers that do not require a Security Code,  
press  
.
To enter a Security Code, press  
.
7. Using the numeric keypad, enter the required Security Code,  
then press Enter.  
Note: All machines must use the same poll security code.  
The machine dials each number in the group and retrieves the  
document.  
7-10  
WorkCentre Pro 555/575  
 
Polling  
Continuous Polling*  
Use this procedure to poll the same machine or group of machines  
frequently, you can set up your machine to automatically perform this  
task on a regular schedule. When the Continuous Polling feature is  
active, your machine polls and receives documents from the  
designated machines, at the same time, on each day you have  
selected.  
Only one Continuous Polling operation can be reserved at a time. To  
delete the reserved Continuous Poll operation refer to “Deleting  
Continuous Poll Jobs”.  
To set the Continuous Polling feature:  
1. Press:  
Menu  
Interval  
(10-70)  
(min)  
[ 0]  
Note: The interval is the period of time between polling  
procedures. Possible settings are 10 to 70 minutes, in 10  
minute increments.  
2. Enter the polling interval, then press Enter.  
Start stop time  
[08:00am-05:00pm]  
* Not available in all markets.  
WorkCentre Pro 555/575  
7-11  
     
Polling  
3. Enter the Polling start time and stop time, then press Enter.  
(Using the up and down arrow keys, select the AM or PM.)  
Start/stop days  
[Mon-Sat]  
↑↓  
4. Using the up and down arrow keys, select the starting day and  
stopping day of the week, press Enter.  
(Use the up and down arrow keys to select the day and the right  
arrow key to change between the start day and the stop day.)  
Continuous poll  
Enter fax number  
5. Using the dialing methods, enter the remote machine facsimile  
numbers, and press Enter if necessary.  
Add security code  
1.Yes  
2.No  
6. Select the security option:  
If a security code is required, press  
.
Then enter the Security Code obtained from the remote operator,  
then press Enter.  
If no Security Code is required by the sending machine, press  
.
Security code  
[
]
Note: If using a security code for this poll operation, all machines  
must be set with the same code.  
7. Then press Enter.  
Continuous Polling starts when the machine clock reaches the start  
time.  
7-12  
WorkCentre Pro 555/575  
Polling  
Deleting Continuous Poll Jobs  
To modify the continuous poll operation, you must delete and reenter  
the information.  
To delete a Continuous Poll Job:  
1. Press:  
Menu  
Already assigned  
1.Delete  
2.Retain  
2. To delete the Continuous Poll Job, press  
.
The Continuous Poll Job is deleted and the machine returns to the  
Standby Mode.  
WorkCentre Pro 555/575  
7-13  
     
Polling  
7-14  
WorkCentre Pro 555/575  
Mailbox Communications  
8
Mailbox Communications  
Mailbox ITU-T Communications  
The Mailbox ITU-T function key provides mailbox communications  
with any compatible remote machine using ITU-T standards. ITU-T is  
an international fax industry standards organization.  
Using the Mailbox ITU-T function requires that the mailbox numbers  
be setup on the mailbox station before a document can be stored at  
that station. The ITU-T mailbox numbers are also used as the  
WorkCentre Sub address. Refer to “Attaching an ITU-T Sub address”  
in Chapter 8. Sub addressing is normally used to route fax files to fax  
users on a Local Area Network (LAN).  
Documents can be stored in mailboxes on your local machine or  
remote machines to be retrieved by others.  
Depending on the type of mailbox you choose, you can control the  
number of times a document can be polled and by whom.  
The following types of mailboxes are available:  
Confidential Box — Once a document is polled or printed from  
the box, it is cleared. If a document is stored with the same box  
number where another document is already present, the new  
document is added to the old one. A password can be entered for  
secure transmissions. A password is required for local and  
remote Secure Polling operations.  
Bulletin Board Box — A document is not cleared when it is  
polled or printed from the box. If another document is stored with  
the same box number where another document is already  
present, it replaces that document. A password can be entered  
for secure polling operations. A password is required for local and  
remote secure transmissions and receptions.  
Mailbox Reception Reports:  
Your WorkCentre can be set to automatically print a report whenever  
a document is stored in one of its ITU-T mailboxes either by a remote  
user or locally. See Chapter 9, “Reports”.  
WorkCentre Pro 555/575  
8-1  
           
Mailbox Communications  
Local Mailbox (ITU-T)  
Once you preset the ITU-T mailbox numbers on your own machine,  
you can store documents in them for others to retrieve.  
The number of users that can access your documents and the  
required security is dependent on the type of box you store the  
document in, and the security setup for that box.  
Creating an ITU-T Mailbox  
Before documents can be stored, the mailbox number must be setup  
in your mailbox station.  
Confidential To allow polling a Confidential Mailbox, a  
password must be setup when creating ITU-T mailboxes.  
Bulletin Board To transmit or receive to a Bulletin Board  
Mailbox, a password must be setup when creating ITU-T  
mailboxes.  
Hint: To print a list of all documents in your ITU-T mailboxes,  
press:  
Menu  
(See Chapter 9 “Reports”.)  
To create a mailbox:  
1. Press:  
Menu  
Setup & Delete  
1.Mailbox setup  
2.Mailbox delete  
3.Done  
8-2  
WorkCentre Pro 555/575  
         
Mailbox Communications  
2. Select the mailbox option.  
To create a mailbox, press  
.
Mailbox type  
1.Confidential  
2.Bulletin board  
3. Select the type of mailbox you want to create.  
To create a Confidential mailbox, press  
.
To create a Bulletin Board type mailbox, press  
.
Box number (20 max)  
[
]
4. Using the Numeric Keypad enter a mailbox number, then press  
Enter.  
Setup password  
1.Yes  
2.No  
Note: A password is required to transmit or receive to a Bulletin  
Board Mailbox, or to poll a Confidential Mailbox.  
WorkCentre Pro 555/575  
8-3  
Mailbox Communications  
5. Select the Password option:  
To assign a password, press  
and go to step 6.  
If you do not want to assign a password, press  
step 7.  
and go to  
Password  
[
(20 max)  
]
6. Using the Numeric Keypad, enter the password you want to  
assign to this box, then press Enter.  
7. The display will return to the mailbox setup screen. You may add  
additional mailboxes by selecting  
, or you can return to the  
standby mode by pressing Exit or Stop.  
Deleting an ITU-T Mailbox  
Hint: To print a list of all documents in your ITU-T mailboxes,  
press:  
Menu  
(See Chapter 9 “Reports”.)  
To delete a mailbox:  
1. Press:  
Menu  
Setup & Delete  
1.Mailbox setup  
2.Mailbox delete  
3.Done  
8-4  
WorkCentre Pro 555/575  
     
Mailbox Communications  
2. Select the mailbox option.  
To delete a mailbox, press  
.
Box Number (20 max)  
[
]
3. Using the Numeric Keypad, enter the box number you want to  
delete, then press Enter. (If a password has been assigned to  
this box, enter the password and press Enter.)  
4. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
Storing a Document in a Local ITU-T Mailbox  
To store a document in your local mailbox:  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press:  
Menu  
Mailbox  
01.Confidential  
02.Bulletin board  
03.Relay request  
04.Setup & Delete  
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8-5  
   
Mailbox Communications  
4. Select the type of mailbox in which to store the document.  
To store in a Confidential mailbox, press  
.
To store in a Bulletin Board mailbox, press  
.
Confidential  
1.Print mailbox  
2.Send to mailbox  
3.Poll from mailbox  
4.Store to mailbox  
5.Delete contents  
– or –  
Bulletin board  
1.Print mailbox  
2.Send to mailbox  
3.Poll from mailbox  
4.Store to mailbox  
5.Delete contents  
5. To store a document in a local mailbox, press  
.
Box number (20 max)  
[
]
6. Using the Numeric Keypad enter the mailbox number, then press  
Enter.  
Note: If you selected Bulletin Board and entered a password  
when creating this ITU-T Mailbox number , you must enter  
that same password here to store the document.  
7. Enter a password if required, then press Enter.  
The document is stored in the mailbox you selected.  
8-6  
WorkCentre Pro 555/575  
Mailbox Communications  
Printing a Document Stored in a Local ITU-T Mailbox  
You need to know the type of mailbox the document is stored in and  
the mailbox number. If the document is stored in a Confidential  
Mailbox with a password, you also need to know the password.  
To print a document from your local ITU-T mailbox:  
1. Press:  
Menu  
Mailbox  
01.Confidential  
02.Bulletin board  
03.Relay request  
04.Setup & delete  
2. Select the type of mailbox you want to print the document from.  
To print from a Confidential mailbox, press  
To print from a Bulletin Board mailbox, press  
.
.
Confidential  
1.Print mailbox  
2.Send to mailbox  
3.Poll from mailbox  
4.Store to mailbox  
5.Delete contents  
– or –  
Bulletin board  
1.Print mailbox  
2.Send to mailbox  
3.Poll from mailbox  
4.Store to mailbox  
5.Delete contents  
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8-7  
   
Mailbox Communications  
3. To print from a local mailbox, press  
.
Box number (20 max)  
[
]
4. Using the Numeric Keypad enter the mailbox number, then press  
Enter.  
Note: If you entered a password when creating the Confidential  
Mailbox, you must enter that password here to print the  
document.  
5. Enter the password if required, then press Enter.  
The WorkCentre prints the document from the ITU-T mailbox you  
selected, then returns to the Standby Mode.  
8-8  
WorkCentre Pro 555/575  
Mailbox Communications  
Deleting a Document Stored in a Local ITU-T Mailbox  
To delete documents stored in ITU-T mailboxes on your machine, you  
must know the box number and password, if required.  
Hint: To print a list of all documents stored in ITU-T mailboxes,  
press:  
Menu  
(See Chapter 9, “Reports”.)  
To delete a document stored in a Local ITU-T Mailbox:  
1. Press:  
Menu  
Mailbox  
01.Confidential  
02.Bulletin board  
03.Relay request  
04.Setup & delete  
2. Select the type of mailbox you want to delete the document from.  
To delete from a Confidential mailbox, press  
To delete from a Bulletin Board mailbox, press  
.
.
Confidential  
1.Print mailbox  
2.Send to mailbox  
3.Poll from mailbox  
4.Store to mailbox  
5.Delete contents  
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8-9  
   
Mailbox Communications  
– or –  
Bulletin board  
1.Print mailbox  
2.Send to mailbox  
3.Poll from mailbox  
4.Store to mailbox  
5.Delete contents  
3. To delete a document from a local mailbox, press  
.
Box number (20 max)  
[
]
4. Using the Numeric Keypad, enter the mailbox number, then press  
Enter.  
5. If you entered a password when creating this mailbox number,  
enter that same password, then press Enter.  
The document stored in the mailbox you selected is deleted.  
8-10  
WorkCentre Pro 555/575  
Mailbox Communications  
Remote ITU-T Mailbox  
The Send to a Remote Mailbox feature allows you to send a  
document to an ITU-T Mailbox on a remote machine.  
Sending to a Remote ITU-T Mailbox  
You can transmit a document to either a confidential ITU-T mailbox or  
a bulletin board.  
Feature  
Description  
Confidential  
Sending a document to a Remote Confidential  
Mailbox requires only the remote mailbox number.  
Bulletin Board  
Remote Bulletin Board Mailboxes must be setup  
with a password. Obtain the ITU-T mailbox number  
and password from the remote user to use in the  
following procedure.  
To send documents to a Remote Mailbox:  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution & Contrast.  
3. Press:  
Menu  
Mailbox  
01.Confidential  
02.Bulletin board  
03.Relay request  
04.Setup & delete  
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8-11  
       
Mailbox Communications  
4. Select the type of mailbox you want to send the document to.  
To send to a Confidential mailbox, press  
.
To send to a Bulletin Board mailbox, press  
.
Confidential  
1.Print mailbox  
2.Send to mailbox  
3.Poll from mailbox  
4.Store to mailbox  
5.Delete contents  
– or –  
Bulletin board  
1.Print mailbox  
2.Send to mailbox  
3.Poll from mailbox  
4.Store to mailbox  
5.Delete contents  
5. To send to a remote mailbox, press  
.
Box number (20 max)  
[
]
8-12  
WorkCentre Pro 555/575  
Mailbox Communications  
6. Using the Numeric Keypad enter the remote Confidential or  
Bulletin Board mailbox number, then press Enter.  
Note: For Bulletin Board transmissions, the remote machine  
must be setup with a Bulletin Board Mailbox Password.  
7. If you selected Bulletin Board, enter the password preset in the  
remote machine’s Bulletin Board mailbox, then press Enter.  
8. Using one of the dialing methods, enter the phone number of the  
remote mailbox station, then press Enter if necessary.  
The document is sent to the remote station and stored in the box type  
you selected.  
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8-13  
Mailbox Communications  
Polling a Remote ITU-T Mailbox  
To retrieve documents stored in an ITU-T mailbox of a remote  
machine, you need to know the type of box the document is stored in,  
and the ITU-T mailbox number. If the Mailbox requires a password,  
you also need the password.  
When polling, the Remote Confidential Mailbox must be setup with a  
password. Obtain the ITU-T mailbox number and password from the  
remote user to use in the following procedure.  
To poll a document from a remote mailbox:  
1. Press:  
Menu  
Mailbox  
01.Confidential  
02.Bulletin board  
03.Relay request  
04.Setup & delete  
2. Select the type of mailbox from which you want to retrieve the  
document.  
To retrieve from a Confidential mailbox, press  
.
To retrieve from a Bulletin Board mailbox, press  
.
Confidential  
1.Print mailbox  
2.Send to mailbox  
3.Poll from mailbox  
4.Store to mailbox  
5.Delete contents  
– or –  
Bulletin board  
1.Print mailbox  
2.Send to mailbox  
3.Poll from mailbox  
4.Store to mailbox  
5.Delete contents  
8-14  
WorkCentre Pro 555/575  
   
Mailbox Communications  
3. To poll a remote mailbox, press  
.
Box number (20 max)  
[
]
4. Using the Numeric Keypad enter the mailbox number, then press  
Enter.  
Note: For Confidential mailbox polling, the remote machine must  
be setup with a Confidential Mailbox Password.  
5. If you selected Confidential, enter the remote password then  
press Enter.  
6. Using one of the dialing methods, enter the phone number of the  
remote mailbox station, then press Enter if necessary.  
The machine dials the remote station and retrieves the document  
from the mailbox you selected.  
WorkCentre Pro 555/575  
8-15  
Mailbox Communications  
Attaching an ITU-T Sub Address  
The sub address feature is used to send a document to a compatible  
remote fax machine and request that machine to forward the  
document to the final destination specified in the sub address,  
normally on a Local Area Network (LAN). It is an alternate method to  
store in (or poll) a remote mailbox if you do not know whether that  
mailbox is confidential or a bulletin board on a remote WorkCentre  
635, 645, 657 One Touch 745 machine. It can also poll a document  
stored in a remote sub address. This feature uses the ITU-T protocol  
and the sub address to establish the routing request and works only  
with ITU-T compatible machines.  
The following defines the SUB, SEP, and PWD sub addressing:  
SUB — Transmit a document to a remote sub address.  
SEP — Poll a document stored in a remote sub address.  
PWD — Add a password to Sub or Sep for secure  
communications.  
The sub address can be up to 20 digits.  
To communicate with a compatible ITU-T remote fax, you must obtain  
the sub address and password, if required, from the remote user and  
include the information in this procedure.  
The WorkCentre uses the ITU-T mailbox number as the sub address.  
To communicate with a WorkCentre, you must provide your sub  
address and password, if required, to the remote user to access your  
mailbox. On the WorkCentre, you can transmit and poll normal and  
secure documents to the ITU-T mailboxes. The password  
requirements are the same as for ITU-T mailboxing. Refer to the  
Mailbox ITU-T Communications section for information on  
communicating with ITU-T mailboxes.  
A sub address can be stored with the Speed Dial and One Touch  
numbers for remote parties that require a sub address every time.  
(Refer to Chapter 2, “Setting up the Phonebook”.) If you store the sub  
address in the Speed Dial/One Touch setup, and when dialing using  
this procedure, the sub address attached here will be used.  
8-16  
WorkCentre Pro 555/575  
   
Mailbox Communications  
Transmitting a Document to an ITU-T Sub Address  
Use the following procedure to transmit a document to a sub address:  
1. Load the document face down in the Document Support.  
2. Select the desired Resolution and Contrast.  
3. Press:  
Menu  
Sub address ITU-T  
1.Done  
2.Subaddress sub  
3.Subaddress sep  
4.Subaddress pwd  
4. To transmit a document to a remote fax sub address, press  
to select SUB.  
SUB  
[
(20max)  
]
5. Use the numeric keypad to enter the remote sub address and  
press Enter.  
Note: To communicate with a remote WorkCentre, obtain and  
enter the remote ITU-T mailbox number.  
6. To enter a password, press  
to select PWD. Using the  
numeric keypad, enter the password, if required by the remote  
machine and press Enter.  
Note: To transmit to a WorkCentre ITU-T Bulletin Board Mailbox,  
the remote and local machines must have the same  
passwords.  
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8-17  
   
Mailbox Communications  
7. To exit the menu, press  
to select Done.  
8. Using one of the dialing methods, enter the remote phone  
telephone number and press Enter.  
Note: The sub address entered in this procedure overrides a sub  
address programmed in a One Touch or Speed Dial  
number.  
The document is sent to the remote fax machine and forwarded to the  
specified sub address.  
Polling a Document Using a Subaddress  
To communicate with a remote WorkCentre, obtain and enter the  
remote ITU-T mailbox number. To poll a WorkCentre ITU-T  
Confidential Mailbox, the remote and local machines must have the  
same password.  
1. Remove any documents from the Document Support.  
2. Press:  
Menu  
Sub address ITU-T  
1.Done  
2.Subaddress sub  
3.Subaddress sep  
4.Subaddress pwd  
3. To poll a document from a remote fax sub address, press  
select SEP.  
to  
SEP  
[
(20max)  
]
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WorkCentre Pro 555/575  
   
Mailbox Communications  
4. Enter the remote sub address and press Enter.  
5. To enter a password, press to select PWD. Using the  
numeric keypad, enter the remote password, if required by the  
remote machine, and press Enter.  
6. To exit the menu, press  
to select Done.  
7. Using one of the dialing methods, enter the remote phone  
telephone number and press Enter.  
Load document  
To poll press START  
8. Press Start.  
Add security code  
1.Yes  
2.No  
9. If a security code is required, press  
. Then enter the security  
code obtained from the remote operator, then press Enter.  
If no security code is required by the sending machine, press  
Note: The sub address entered in this procedure overrides a sub  
address programmed in a One Touch or Speed dial  
number.  
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8-19  
 
Mailbox Communications  
8-20  
WorkCentre Pro 555/575  
Reports  
9
Reports  
Various Reports and Lists are available to help you navigate through  
the menu, check the machine configuration, and monitor the use of  
the machine. Reports can be set up to include specific information or  
to print automatically.  
Setting Up Reports and Lists  
Activity and Reception Reports can be set up to print automatically  
following a transmission, reception, polling, relay, or mailbox  
operation.  
The following reports can be printed automatically:  
Activity Reports — Contain the details of send and receive  
communications and can be set to automatically print everytime a  
communication takes place or following 40 communications.  
Confirmation Reports — Contain details of each type of  
communication and can be set to print automatically following a  
communication or only if an error occurs.  
Reception Reports — Contain the details of documents  
received to a Relay Station, Local Mailbox, or Remote Mailbox.  
WorkCentre Pro 555/575  
9-1  
         
Reports  
Activity Report Setup  
The Activity Report contains the details of send and receive  
communications. It also includes the scan, print and drum counter.  
Using the Activity Report Setup procedure, you can designate which  
reports are printed automatically and under what conditions.  
When “Auto print” is selected the machine automatically prints an  
Activity Report of all transmit and receive communications after 40  
communications occur.  
When “Set key default” is selected, you can choose which reports are  
printed when the Activity Report key is pressed, for a reception,  
Transmission, or both.  
The following information is printed on the Activity Report:  
Item  
Nbr.  
Job  
Description  
Item number for each communication.  
File number of all communications.  
Date & time when the communication started.  
Date  
Time  
Duration  
Length of communication time in minutes and  
seconds.  
pgs  
Number of pages sent or received (max. 999).  
To (Send)  
Remote name or facsimile number (the tmark is  
attached when the alternate number or subaddress is  
used).  
From (Receive)  
Dept.  
Department number that was entered for that job.  
Account number.  
Account  
9-2  
WorkCentre Pro 555/575  
       
Reports  
Item  
Description  
Mode  
Communication mode*  
t:  
2nd Line Communication  
EX: Exclusive Error Control Mode  
G3: G3 Mode  
EC: G3 Error Control Mode  
P:  
R:  
B:  
Polling Communications  
Relay Group Communications  
Mailbox Communications  
SB: Subaddress Communication  
* The Code is displayed in 3 digits to the right of the Mode symbol.  
CODE  
Example:  
G3 5 0 2  
G3  
Encoded Data  
Line Density Data  
Transmission Speed  
MMR  
8 pels/mm x 3.85/lines/mm  
14400 bps  
Transmission  
Code Speed  
Code Line Density  
Code Encoding  
0
1
2
3
4
5
6
2400 bps  
4800 bps  
7200 bps  
9600 bps  
12000 bps  
14400 bps  
33600 bps  
0
1
2
3
4
8 pels/mm x 3.85 lines/mm  
8 pels/mm x 7.7lines/mm  
8 pels/mm x 15.4 lines/mm  
0
1
2
3
MH  
MR  
MMR  
JBIG  
16 pels/mm x 15.4 lines/mm  
Item  
Description  
Status  
Result status of communication and error codes.  
OK - Successful  
NG - Failure  
See Chapter 15 for error code list.  
WorkCentre Pro 555/575  
9-3  
Reports  
To set the automatic Activity Report print status:  
1. Press:  
Menu  
Activity report  
01.Set Key default  
02.Auto print  
2. Select the report mode:  
To select the type of reports that print when the Activity key is  
pressed, press , then go to step 3.  
Set key default  
01.Send & Receive  
02.Send  
03.Receive  
To choose if a report prints automatically after 40  
communications, press  
, then go to step 4.  
Auto print  
1.On  
2.Off  
3. Select the Set key default mode.  
To print reports of all Sent and Received communications, press  
.
To print a report of Sent communications, press  
To print a report of Received communications, press  
Then, go to step 5.  
.
.
9-4  
WorkCentre Pro 555/575  
 
Reports  
4. Select the Auto Print mode.  
To select Auto Print On, press  
.
To select Auto Print Off,  
.
5. The menu selection screen redisplays. Press Stop to return to  
the Standby Mode.  
Confirmation Report Setup*  
Confirmation Reports can automatically be printed by the WorkCentre  
following each transmission, or only following transmissions where an  
error occurred. Using the setup procedure you can select which type  
of transmissions automatically print a Confirmation Report, and under  
which conditions the report is printed:  
Always — Prints a report after every communication.  
On Error — Prints a report only when an error occurs.  
Off — A report is not automatically printed.  
In addition, you can set the WorkCentre to print the first page* of the  
fax on the report for Memory Send, Group Send, Relay Originator,  
Relay Station, and Relay Destination reports.  
Automatic Confirmation Reports are available for the following  
operations:  
Confirmation Report Direct Send Prints transmission  
results for a Direct Send transmission.  
Confirmation Report Memory Send Prints Memory Send  
Transmission results.  
Group Send Report Prints Group Transmission results.  
Group Polling Report Prints Group Polling Transmission  
results.  
Relay Send Originator Terminal Report Prints results for  
Relay Transmissions initiated by the Originator Station.  
* Not available in all markets.  
WorkCentre Pro 555/575  
9-5  
           
Reports  
Confirmation Report  
The Confirmation Report contains the same items as the Activity  
Report. Refer to the Activity Report Section.  
To set the Confirmation Report automatic print status:  
1. Press:  
Menu  
Confirmation  
1.Always  
2.On error  
3.Off  
2. Select the Confirmation report print function:  
To automatically print a report after a Direct Send, press  
To automatically print a report when an error occurs,  
.
press  
.
To disable the report feature, press  
.
3. Press Exit or Stop to return to the Standby Mode.  
9-6  
WorkCentre Pro 555/575  
 
Reports  
Confirmation Report - Memory Send*  
To set the Confirmation Report-Memory Send automatic print status.  
1. Press:  
Menu  
Memory send  
1.Always  
2.On error  
3.Off  
2. Select the Memory Send Confirmation report print function:  
To automatically print a report after a Memory Send, press  
To automatically print a report when an error occurs, press  
.
.
To disable the automatic report print function, press  
to step 4.  
, then go  
3. For Always or On Error reports you can have the WorkCentre  
print the first page* of the fax on the Memory Send report.  
Show first fax page  
1.On  
2.Off  
To print the first fax page, press  
.
To print the report without the first fax page, press  
.
4. Press Exit or Stop to return to the Standby Mode.  
* Not available in all markets.  
WorkCentre Pro 555/575  
9-7  
   
Reports  
The following information is printed on the Memory Send  
Confirmation Report:  
Item  
Description  
Job number  
Date  
Job Number of transmission.  
Date and time that the job was accepted.  
Remote name or facsimile number.  
Number of pages of memory input.  
To  
Document  
Pages  
Start time  
End time  
Time when the transmission started.  
Time when the transmission ended (the time when a  
(Resend until) Resend Stored Fax transmission is designated).  
Pages sent  
Status  
Number of pages normally transmitted.  
“OK”, or error code provided.  
Job Number  
Job number and result status of communication.  
Group Send Report*  
To set the Group Send Report automatic print status.  
1. Press:  
Menu  
Group send  
1.Always  
2.On error  
3.Off  
2. Select the Group Send Confirmation Report print option:  
To automatically print a report after a Group Send, press  
.
To automatically print a report when an error occurs, press  
.
9-8  
WorkCentre Pro 555/575  
     
Reports  
To disable the report feature, press  
, then go to step 4.  
3. For Always or On Error reports you can have the WorkCentre  
print the first page* of the fax on the Group Send Report.  
Show first fax page  
1.On  
2.Off  
To print the first fax page, press  
.
To print the report without the first fax page press  
.
4. Press Exit or Stop to return to the Standby Mode.  
* Not available in all markets.  
WorkCentre Pro 555/575  
9-9  
Reports  
The following information is printed on the Group Send Report:  
Item  
Description  
Job number  
Date  
Job Number of transmission.  
Date and time that the job was accepted.  
Number of pages of memory input.  
Number of  
pages  
Start time  
End time  
Time when the transmission started.  
Time when the transmission ended (the time when a  
(Resend until) Resend Stored Fax transmission is designated).  
Successful  
nbrs  
List of Speed Dial or Group numbers where the  
transmission was sent.  
Unsuccessful List of Speed Dial or Group numbers where an error  
nbrs  
occurred.  
Sent Pages - The number of pages sent.  
Group Poll Report*  
To set the Group Poll Report automatic print status.  
1. Press:  
Menu  
Group Poll  
1.Always  
2.On error  
3.Off  
2. Select the Group Polling Confirmation Report print option:  
To automatically print a report after a Group Poll, press  
.
To automatically print a report when an error occurs, press  
.
To disable the report feature, press  
.
* Not available in all markets.  
9-10  
WorkCentre Pro 555/575  
   
Reports  
3. Press Exit or Stop to return to the Standby Mode.  
The following information is printed on the Group Polling Confirmation  
Report:  
Item  
Description  
Job number  
Date  
Job Number of transmission.  
Date and time that the job was accepted.  
Time when the transmission started.  
Time when the transmission ended (the time when a  
Start time  
End time  
(Resend until) Resend Stored Fax transmission is designated).  
Successful  
nbrs  
List of Speed Dial or One Touch numbers where the  
transmission was sent.  
Unsuccessful List of Speed Dial or One Touch numbers where an error  
nbrs  
occurred.  
Sent Pages - The number of pages sent.  
* Not available in all markets.  
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Reports  
Relay Originator Report  
To set the Relay Originator Report automatic print status.  
1. Press:  
Menu  
Relay originator  
1.Always  
2.On error  
3.Off  
2. Select the Relay Originator Confirmation Report print option:  
To automatically print a report after the Relay, press  
To automatically print a report when an error occurs, press  
To disable the report feature, press . Then go to Step 4.  
.
.
3. For Always or On Error reports you can have the WorkCentre  
print the first page* of the fax on the Relay Originator Report.  
Show first fax page  
1.On  
2.Off  
To print the first fax page, press  
.
To print the report without the first fax page, press  
.
4. Press Exit or Stop to return to the Standby Mode.  
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Reports  
The following information is printed on the Relay Originator  
Confirmation Report:  
Item  
Description  
Job number  
Date  
Job Number of transmission.  
Date and time that the job was accepted.  
Number of pages.  
Document  
pages  
Start time  
End time  
Time when the transmission started.  
Time when the transmission ended (the time when a  
(Resend until) Resend Stored Fax transmission is designated).  
Successful  
List of Speed Dial or Group numbers where the  
transmission was sent.  
Unsuccessful List of Speed Dial or Group numbers where an error  
occurred.  
Sent Pages - The number of pages sent.  
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9-13  
Reports  
Reception Report Setup  
Reception Reports can automatically be printed by the WorkCentre  
whenever a document is received at the Relay Station or into a  
Mailbox.  
Refer to the procedures that follow to manually print a Reception  
report for the ITU-T Mailboxes.  
To select the automatic Reception Reports print option:  
1. Press:  
Menu  
Reception report  
1.Local to mailbox  
2.Remote to mailbox  
2. Select the report type you want to setup:  
To automatically print a Local Mailbox Reception Report, press  
. Select On or Off. A reception list automatically prints when  
the machine receives/stores a document in a local Mailbox (see  
Chapter 8, “Mailbox Communications”).  
To automatically print a Remote Mailbox Reception Report, press  
. Select On or Off. A reception list automatically prints when  
the machine receives/stores a document into a Mailbox from a  
remote party (see Chapter 8, “Mailbox Communications”).  
3. Press Exit or Stop to return to the Standby Mode.  
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WorkCentre Pro 555/575  
         
Reports  
The following information is printed on the Mailbox Reception Report:  
Item  
Description  
Job number  
Mailbox nbr  
Job number.  
Mailbox number.  
Mailbox Type Mailbox Type: Poll-once, Multi-poll, Private Mailbox.  
nbr of Pages  
From  
Number of document pages entered.  
Station through which the mail document was entered.  
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9-15  
Reports  
Printing Reports and Lists  
Various reports and lists can be printed detailing information about  
your WorkCentre and information you have stored in it. The following  
reports can be printed:  
Activity Report  
ITU-T Mailbox Reports  
Pending Jobs Report  
Department Code Report  
Power Failure List  
Menu Map  
Settings Report  
Activity Report  
Pressing the Activity Function Key enables the WorkCentre to print  
an Activity Report.  
To print the Activity Report:  
1. Press:  
Activity  
Report  
Jan-31 02:23pm 100%  
Printing report  
9-16  
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Reports  
ITU-T Mailbox Report  
The ITU-T Mailbox Report lists all documents entered through your  
own station and remote stations, using the ITU-T mailbox system.  
The following information is printed on the ITU-T Mailbox Report:  
Item  
Description  
Mailbox  
Type  
Mailbox number.  
Type of mailbox.  
Number of pages.  
Job number.  
pgs  
Job  
Date & Time  
From  
Time of input.  
Local designates this machine.  
Name or number designates the remote machine.  
To print an ITU-T Mailbox Report:  
Press:  
Menu  
The ITU-T Mailbox Report prints, then the machine returns to the  
Standby Mode.  
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Reports  
Pending Jobs Report  
The Pending Jobs Report lists all communication jobs reserved in  
memory.  
The following information is printed on the Pending Jobs Report listed  
by communication type; (i.e., Send/Receive, To be polled, and  
Resend Stored Fax).  
Item  
Job  
Description  
Job number.  
Type  
pgs  
Type of communication.  
Number of pages.  
Mail  
Mailbox number.  
Date & Time  
To  
Designated time or time of reception.  
Name or dial number of the remote party.  
To print the Pending Jobs Report:  
1. Press:  
Menu  
The Pending Jobs Report prints, then the machine returns to the  
Standby Mode.  
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Reports  
Department Code Report  
The Department Code report lists the Department Names and Codes.  
The usage for each department is listed by number of pages sent,  
received and copied.  
If you enter the master code, the report lists the master department  
code and all departments. If you enter a department code, the report  
prints information for only that user’s department.  
The following information is printed on the Department Code Report:  
Item  
Description  
Dept.  
Department Number.  
Name  
Department Name.  
Dept. code  
Pgs sent  
Pgs rcvd  
Pgs copied  
Department Code for operating the department.  
Number of pages transmitted by the department.  
Number of pages received by the department.  
Number of pages copied by the department.  
To print the Department Code Report:  
1. Press:  
Menu  
The Department Code Report prints, then the machine returns to the  
Standby Mode.  
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Reports  
Power Failure List  
The WorkCentre has a battery to back up the document data memory  
contents. However, when the power is turned off for a long time and  
the communication data stored in the memory is cleared, a list of the  
job numbers of those cleared communications is automatically  
printed.  
The following information is printed on the Power Failure List for all  
Transmit and Receive, Polling, Mailbox, Receive to Memory, and  
Resend Stored Fax communications:  
Item  
Job  
Description  
Job number of the communication.  
Type  
Type of Communication (Continuous poll, Poll-once, Group  
poll, To be Polled Box, Bulletin Board, etc.).  
Mail  
Box number for a Mailbox communication.  
From  
Station where the communication occurred, or the Mailbox  
is input.  
Date/Time  
Date and time of input.  
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WorkCentre Pro 555/575  
     
Reports  
Menu Map  
The Menu Map is a list of all machine features in a flow chart format.  
Refer to Chapter 2 for a detailed Menu Flow Map.  
To print the Menu Map:  
1. Press:  
Menu  
-or-  
Menu  
Press  
Map  
2. The Menu Map prints, then the machine returns to the Standby  
mode.  
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Reports  
Settings Report  
The Settings Report prints a list of each machine function and the  
current settings.  
The following settings are printed on the Settings Report:  
Settings Report  
Date & Time: Jan-31-2000 02:23pm  
Tel line  
:
Machine ID :  
Machine settings  
Answer mode  
Fax receive  
: Auto rcv  
Secure receive  
Receive to memory  
Reduce receive  
Discard extra  
Collate fax  
: Off  
: On  
Rings to answer : 2  
Dial mode  
Redial interval  
Redials  
: Tone  
: 1Minutes  
: 5  
: On  
: On  
: On  
: Off  
: Off  
: Off  
Distinctive ring  
Ringer volume  
Alarm volume  
Key touch volume  
Monitor volume  
Super power save  
: Off  
: 3  
Refuse junk mail  
Receive footer  
Separator page  
: 3  
: 3  
: 3  
Reports  
: Manual  
Activity reports  
Key default  
Printer power save : On  
: Send & Rcv  
: On  
: On  
Account code  
: Off  
: Off  
Auto print  
Line Monitor  
Show error codes  
Fax/Poll/Relay reports  
Confirmation rep  
Memory send  
Redial interval  
Error correct-ECM  
Collate copy  
: 3Minutes  
: On  
: Always  
: Off  
: Always (w/image)  
: Always (w/image)  
: Always  
Group send  
Scanner & Printer  
Scan resolution  
Resolution  
Contrast  
Long original  
Paper size  
1st cassette  
Fax send  
Memory send  
Secure send  
Cover sheet  
Resend stored fax  
Send header  
Send after scan  
Group poll  
Reception reports  
: Standard  
: Normal  
: 1m  
Remote service  
Download  
RDC password  
Supplies order  
: No job in memory  
:
: Off  
: Letter  
: On  
Total pages  
Scanned  
Printed  
Drum count  
:
:
:
: Off  
: Off  
: Off  
: Inside  
: Off  
: XXMB  
Memory size  
ROM version  
: XXXXXXXXXXX  
: XXXXXXXXXXX  
: XXXXXXXXXXX  
9-22  
WorkCentre Pro 555/575  
   
Reports  
Note: Total Pages represents the grand total for Scanned and  
Printed pages, it is not the same as Drum count that is  
found on the Activity Report.  
Note: The firmware identification number is located at the top of  
the Settings Report. Refer to this number when calling for  
service.  
To print the Settings Report:  
1. Press:  
Menu  
The Settings Report prints, then the machine returns to the Standby  
Mode.  
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Reports  
9-24  
WorkCentre Pro 555/575  
Copying Documents  
10 Copying Documents  
Using the copy feature you can print up to 99 copies. The following  
selections are available when you copy a document:  
Contrast  
Resolution  
Reduction  
Collate  
Making Copies  
To copy a document:  
1. Load the document face down in the Document Support.  
2. Press:  
Copy  
Copies  
(1-99)  
È
[ 1]  
3. If desired, set the Contrast, Resolution and Reduction.  
Note: The resolutions available for copying are different than  
those available for faxing. You can select Fine, Superfine,  
Fine Photo and Superfine Photo Refer to the User’s Guide.  
4. Press the  
key, select the collate option and the paper size.  
WorkCentre Pro 555/575  
10-1  
           
Copying Documents  
5. Select the Collate option:  
To enable the Collate option, press  
.
To disable the Collate option, press  
.
Paper tray  
1.Tray 1  
2.Bypass  
3.Tray 2  
6. Select the Paper source.  
To select the Paper Tray, press  
, then go to step 9.  
, then go to step 7.  
To select the Bypass Tray, press  
To select the Optional Paper Tray, press  
, then go to step 9.  
Note: When the Bypass Tray is selected, the display changes to  
selected the paper size and paper thickness.  
10-2  
WorkCentre Pro 555/575  
Copying Documents  
7. Select the Paper Size.  
Paper size  
2.Letter  
3.Legal  
1.A4  
To select the A4 size, press  
To select the Letter size, press  
To select the Legal size, press  
.
.
.
Thick paper  
2.Off  
1.On  
8. Select the Thick Paper mode.  
To enable the Thick paper mode, press  
To disable the Thick paper mode, press  
.
.
Copies  
(1-99)  
È
[ 1]  
9. Using the Numeric Keypad, select the desired number of copies  
and press Start.  
Press the Exit or Stop key to cancel the copy operation.  
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Copying Documents  
10-4  
WorkCentre Pro 555/575  
Using the ControlCentre  
11 Using the ControlCentre  
The ControlCentre software on your PC enables you to easily change  
the WorkCentre’s settings. You can set up the telephone lines,  
choose fax settings, and create mailboxes. For faster dialing when  
sending faxes, you can use the ControlCentre to set up your  
Phonebook of One Touch, Speed Dial and Group Dial numbers. you  
can also get help quickly on a particular task or feature from the  
ControlCentre.  
To open the ControlCentre and connect to the WorkCentre:  
1. Click the Windows Start button.  
2. Choose Programs>Xerox WorkCentre Pro 555/575>Xerox  
ControlCentre.  
The ControlCentre displays.  
3. From the toolbar click the Connect button.  
4. In the Select Device window double-click Local.  
5. Select Xerox WC Pro 555/575.  
6. Click the Connect button.  
The WorkCentre updates the ControlCentre with its current  
settings.  
WorkCentre Pro 555/575  
11-1  
   
Using the ControlCentre  
Setting up the WorkCentre  
Using the ControlCentre, you can specify default WorkCentre  
settings, such as contrast, resolution and volume levels, and set up  
your telephone lines.  
Setting the Machine Defaults  
1. Click the General icon and then click the Machine Setup tab.  
2. Type the name of your company or your name in the Company  
name box.  
The name you enter is printed at the top of each faxed page.  
3. To set the default resolution for outgoing faxes and copies, select  
one of the following options:  
Standard (203 x 98 dpi) Use for documents with normal text and  
graphics.  
Fine (203 x 195 dpi) Use for documents with small characters  
Superfine (up to 406 x 391 dpi) Use for documents containing  
very detailed print.  
4. To set the default contrast for outgoing faxes and copies, select  
one of the following options:  
Normal For documents with good dark and light values.  
Darken For documents that are too light.  
Lighten For documents that are too dark.  
5. To specify the type of information to print when you press the  
Activity function key, select one of the following options:  
Sent and received Provides information about the faxes sent  
from and received at the WorkCentre.  
Sent only Provides information about the faxes sent from the  
WorkCentre.  
Received only Provides information about the faxes received at  
the WorkCentre.  
6. To set the WorkCentre volume levels, select a number from the  
range 0 (off) to 7 (high) for the Ringer, Key touch, Alarm and Line  
monitor volumes.  
11-2  
WorkCentre Pro 555/575  
       
Using the ControlCentre  
7. To print a separator page between documents, select one or  
more of the following options:  
Fax printout Prints a page between each received fax.  
PC printout Print a page between each printed document.  
Copies Prints a page between each copy job.  
Tray selection Select the paper tray to use when printing  
separator pages: Lowest tray or Auto select.  
Note: If you select Lowest Tray, the paper loaded in the tray is  
used to print separator pages only.  
8. To select the print density for printed documents, including  
received faxes, copies and reports, select an option in the Print  
density box. The options range from -2 (lighter print) to 2 (darker  
print).  
9. To require users to enter a four-digit code to send a fax at the  
WorkCentre, click Request account code. The Activity Report  
prints the account code used to send a fax to a remote fax  
number, which helps you to track the activity to remote fax  
numbers.  
10. To arrange multiple copies of the same document in sequential  
order, click Collate copies.  
11. Click Apply to set the options at the WorkCentre.  
Setting up the Telephone Lines  
The WorkCentre is equipped with one telephone line. If your  
WorkCentre has the 2nd line hardware option installed, you can set  
up both telephone lines.  
1
2
Click the General icon and then click the Phone Lines tab.  
In the Phone line box, select the telephone line you want to set  
up.  
3
4
If needed, click Add country code and select a country code from  
the list of choices.  
In the Fax number box, type the fax number. If required by your  
telephone system, type the code needed to access an outside  
line before the fax number.  
5
In the Dial mode box, set the mode to Tone if your telephone has  
touch-tone capability, or Pulse if it doesn’t.  
WorkCentre Pro 555/575  
11-3  
     
Using the ControlCentre  
6
Click Enable error correction mode - ECM to have the  
WorkCentre monitor the phone line for errors and, if an error  
occurs, resend any portion of the document until the transmission  
is complete. When using ECM, the fax transmission time can be  
longer, but the complete fax is sent.  
7
8
For telephone line 1, set the Answer mode:  
Auto To have the WorkCentre automatically answer and receive  
incoming fax calls. Use Auto if you have a dedicated fax line. In  
the Rings to answer (1-10) box, enter the number of times the  
phone must ring before the WorkCentre answers the call.  
Manual To answer incoming calls yourself. Use Manual if you  
have a single line for both voice and fax calls.  
For telephone line 2, set how the line is to be used for fax  
communications:  
Send and receive To use the phone line to send and receive  
faxes.  
Receive only To use the phone line to receive faxes only.  
Receive during certain times To specify a time period for  
receiving faxes. Set the time period by selecting times in the Start  
Receive and Stop Receive time boxes.  
9
Click Apply to set the options at the WorkCentre.  
Using the Power Save features  
You use the Printer Power Save feature to turn off the printer heater  
during times of inactivity to reduce power consumption. You can also  
enable the Super Power Save feature, which turns off all power.  
1
2
3
Click the General icon and then click the Machine Setup tab.  
Click Use Printer Power Save.  
In the Use Super Power Save box, select one of the following  
options:  
Automatic Begins Super Power Save after the period of  
inactivity set in the Minutes (1-60) box.  
Manual Begins Super Power Save when the Power Save key is  
pressed on the WorkCentre control panel.  
Off Disables Super Power Save.  
4
Click Apply to set the options at the WorkCentre.  
11-4  
WorkCentre Pro 555/575  
   
Using the ControlCentre  
Setting the PC’s Date and Time on the WorkCentre  
You can use the date and time set on your PC for the WorkCentre.  
1
From the File menu, click Set PC Time.  
Changing Your ControlCentre Password  
You can change the password that you use to open the ControlCentre  
on your PC.  
1
From the File menu, click Change Password.  
The Change ControlCentre Password dialog box opens.  
In the Old password box, type the password currently in use.  
2
3
In the New password box, type the new password you want to  
use.  
4
5
In the Confirm new password box, retype the new password.  
Click OK.  
WorkCentre Pro 555/575  
11-5  
         
Using the ControlCentre  
Setting the Fax Send Options  
You can select the options you want to use for fax transmissions on  
the Fax Send page. For example, you can choose to include a send  
header and cover sheet with each fax, and select the number of times  
the WorkCentre redials a fax number after receiving a busy signal.  
Setting the Cover Sheet and Send Header Options  
1
2
Click the Fax icon and then click the Fax Send tab.  
Click Include send header to print the date and time of the fax  
transmission, the recipient’s name and fax number, the  
transmission serial number, the page number, and the job or file  
number at the top of each faxed page.  
3
To specify where the send header is printed, select one of the  
following options:  
Inside margin To print the header close to the document text. If  
the document text is near the top edge of the paper, the header  
and text might overlap.  
Outside Margin To print the header at the top of the page to  
avoid overlapping the document text.  
4
5
Click Add default cover sheet to fax a separate cover page with  
your document.  
The WorkCentre provides a cover sheet that you can use with  
your faxes, or you can create your own cover sheet. For  
information on how to create a cover sheet, see the Transmitting  
Documents chapter in this guide.  
Click Apply to set the options at the WorkCentre.  
Choosing How to Send Faxes  
1
2
Click the Fax icon and then click the Fax Send tab.  
Click Always send from memory to send a fax after it’s scanned  
and stored in memory.  
The WorkCentre assigns a job number to each fax stored in  
memory. You can later identify the fax by its job number should  
you need to cancel it. When a fax is stored in memory, the  
11-6  
WorkCentre Pro 555/575  
           
Using the ControlCentre  
WorkCentre is able to resend any portion of a document that did  
not transmit successfully due to communication errors, or resend  
a fax when telephone lines are available.  
3
In the Send after scan box, select one of the following options:  
Dial while scanning Dials the fax number while scanning the  
document.  
Dial after scanning Dials the fax number after scanning the  
entire document.  
4
5
To listen to the initial dial sequence, select Always in the Line  
monitor box.  
Click Apply to set the options at the WorkCentre.  
Sending Faxes Using Security  
When you send faxes with security enabled, the WorkCentre  
compares the number dialed to the remote fax machine’s telephone  
number and, if the numbers match, sends the fax.  
1
2
3
4
Click the Fax icon and then click the Fax Send tab.  
Click Send with security enabled.  
In the warning box, click OK.  
Click Apply to set the option at the WorkCentre.  
Setting the Redial Options  
1
2
Click the Fax icon and then click the Fax Send tab.  
In the Maximum redial attempts (0-14) box, type the number of  
times you want the WorkCentre to redial a number. You can type  
a number between 0 and 14.  
3
4
In the Redial interval (1-15 min) box, type the time interval  
between redials. You can type a number between 1 and 15.  
To save a fax in memory if it could not be sent after the specified  
number of redials, click Store fax for resend. Enter the length of  
time, from 1 to 24 hours, you want to store the fax in the Hours  
(1-24) box.  
WorkCentre Pro 555/575  
11-7  
       
Using the ControlCentre  
Note: You will need to resend the stored fax at the WorkCentre.  
On the WorkCentre’s Access Panel, press Resend. Use the  
arrow keys to find the job to resend, then press Enter.  
5
Click Apply to set the options at the WorkCentre.  
Faxing Long Originals  
You can set up the WorkCentre to scan documents longer than typical  
page sizes.  
1
2
Click the Fax icon and then click the Fax Send tab.  
In the Long original length box, select one of the following  
options:  
1 meter (39.36 inches) To scan documents up to one meter in  
length. If a document longer than one meter is scanned, a paper  
jam will occur.  
Any length To scan documents of any length.  
3
Click Apply to set the option at the WorkCentre.  
11-8  
WorkCentre Pro 555/575  
     
Using the ControlCentre  
Setting the Fax Receive Options  
On the Fax Receive page, you can choose the WorkCentre settings  
to use when receiving faxes. You can set up the secure receive  
feature and choose the options for reducing and collating incoming  
faxes.  
Setting the Receive Footer Option  
You can set the WorkCentre to print a receive footer on each received  
page. The receive footer displays the following information: footer  
message, date and start time of the fax transmission, sender’s fax  
number, recipient’s fax number, and page number.  
1
2
3
Click the Fax icon and then click the Fax Receive tab.  
Click Print receive footer.  
Click Apply to set the option at the WorkCentre.  
Receiving Faxes when the Printer is Unavailable  
You can choose to receive faxes in memory when the WorkCentre’s  
printer is not available. The WorkCentre will store the received fax in  
memory when the paper tray is empty, the paper is jammed, or the  
toner is empty. The WorkCentre is unable to receive to memory when  
memory becomes full or when it has received 100 jobs.  
1
2
Click the Fax icon and then click the Fax Receive tab.  
Under When printing function is not available, select one of the  
following options:  
Receive to memory Stores faxes in memory.  
Don’t receive Does not receive faxes.  
3
Click Apply to set the option at the WorkCentre.  
Receiving Secure Faxes  
The secure receive feature enables you to keep received documents  
confidential during a specified time period each day or 24 hours a  
day. All documents received during the time period are stored in  
WorkCentre Pro 555/575  
11-9  
               
Using the ControlCentre  
memory, then automatically printed at the end of the time period.  
Also, any print jobs that you send from your PC to the WorkCentre  
are stored in memory during the specified time period.  
1
2
3
4
Click the Fax icon and then click the Fax Receive tab.  
Click Secure faxes.  
In the warning box, click OK.  
In the Password dialog box, type the four-digit password to use at  
the WorkCentre to print the faxes stored in memory during the  
secure receive time period then click OK.  
5
6
7
8
In the Starting box, select the time when you want secure receive  
turned on each day.  
In the Ending box, select the time when you want secure receive  
turned off each day.  
Click one or more days of the week on which you want to receive  
secure faxes 24 hours a day.  
Click Apply to set the options at the WorkCentre.  
Setting the Receive Interval  
If you are using the same telephone line to send and receive faxes,  
you can set a time period during which the WorkCentre receives  
faxes only. After every four fax transmissions, the WorkCentre is  
available to receive faxes for the length of time you specify.  
1
2
Click the Fax icon and then click the Fax Receive tab.  
In the Receive interval (0-14 min) box, select the number of  
minutes for the time interval.  
3
Click Apply to set the option at the WorkCentre.  
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Using the ControlCentre  
Receiving Faxes from the Fax Numbers Assigned to  
Your Phonebook Only  
To prevent the WorkCentre from receiving faxes from unknown  
senders, you can choose to receive faxes from the fax numbers  
specified in your Phonebook only.  
1
2
3
4
Click the Fax icon and then click the Fax Receive tab.  
Click From Phonebook fax numbers only.  
In the warning box, click OK.  
Click Apply to set the option at the WorkCentre.  
Collating and Reducing Incoming Faxes  
When using the reduction option, make sure letter-size paper is  
loaded in the WorkCentre.  
1
2
Click the Fax icon and then click the Fax Receive tab.  
To reduce legal-size faxes to fit on letter-size paper, click Reduce  
faxes to fit.  
3
4
To arrange multiple copies of the same fax in sequential order,  
click Collate faxes.  
Click Apply to set the options at the WorkCentre.  
Receiving Oversized Faxes  
You can set the WorkCentre to automatically print oversized  
documents on multiple pages. If this feature is not enabled, the  
WorkCentre discards the portion of the document that exceeds the  
recording area.  
1
2
3
Click the Fax icon and then click the Fax Receive tab.  
Click Print extra on another page.  
Click Apply to set the option at the WorkCentre.  
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Using the ControlCentre  
Receiving Faxes to Your PC  
1
2
Click the PC Fax icon.  
To specify how faxes are received to your PC, select one of the  
following options in the Receive faxes to PC box.  
Never To print all faxes at the WorkCentre.  
For mailboxes only To receive all faxes in a mailbox.  
Always To receive all faxes to your PC.  
3
If you choose For mailboxes only or Always in step 2, select the  
number of times the WorkCentre will try sending the fax to your  
PC in the Retry receiving faxes to PC (0-15) box.  
4
5
6
Select the interval, in minutes, between retries in the Retry  
interval (0-15) box.  
Choose to print or delete the fax after all retries in the After  
exceeding retry attempts box.  
Click Apply to set the options at the WorkCentre.  
Setting up a Phonebook  
To save time dialing fax numbers, you can create a Phonebook of  
frequently called fax numbers. With the fax numbers preset in a  
Phonebook, you can send documents by pressing a few keys. This  
section describes how to preset the One Touch keys, and Speed Dial  
and Group Dial numbers.  
Assigning an Individual Fax Number to a One Touch  
Key  
You can preset 68 One Touch keys on the WorkCentre. This  
procedure describes how to assign a new fax number to a One Touch  
key. To link a preset speed dial or group number to a One Touch key,  
see Assigning a Speed Dial or Group Dial number to a One Touch  
key.  
1
2
3
4
Click the Phonebook icon.  
Click the One Touch tab.  
Click the Add button.  
In the One Touch (01-68) box, select the number you want to  
preset.  
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WorkCentre Pro 555/575  
             
Using the ControlCentre  
5
6
7
8
In the Add One Touch from box, select Individual.  
In the Name box, type the person’s name.  
In the Fax number box, type the person’s fax number.  
In the Alternate fax number box, type a second fax number to use  
when the primary fax number is busy and all redials have been  
used.  
9
If your company or long-distance telephone service requires you  
to use a charge code for the fax number you entered, click the  
Add Charge Code button and type the charge code.  
10 Select the fax options you want:  
Dial using To specify the telephone line to use.  
Maximum fax speed To specify a maximum fax speed. Select  
the speed from the list of options.  
Listen to dial To turn on the WorkCentre speaker to monitor the  
line tones.  
Print confirmation report To print a confirmation report after  
each fax you send to the fax number.  
Dial later To send faxes at a specific time. In the Dial later time  
(hr:min) box, type the time using the format for either a 12- or  
24-hour clock.  
11 Click Use Mailbox ITU-T to set up any of the following options:  
Subaddress To specify the subaddress location to send  
documents to via a compatible remote fax machine.  
Subaddress for polling To specify the subaddress location to  
retrieve documents from (polling) via a compatible remote fax  
machine.  
Password (optional) To specify the password required for  
Mailbox ITU-T communications.  
12 Do one of the following:  
Click OK to close the One Touch Entry dialog box.  
Click Apply to preset another individual One Touch number.  
13 Click Apply to set the options at the WorkCentre.  
WorkCentre Pro 555/575  
11-13  
Using the ControlCentre  
Assigning a Speed Dial or Group Dial Number to a  
One Touch Key  
This procedure describes how to link a preset Speed Dial or Group  
Dial number to a One Touch key. To assign a new fax number to a  
One Touch key, see Assigning an individual fax number to a One  
Touch key.  
1
2
3
Click the Phonebook icon.  
Click the One Touch tab.  
Click the Add button.  
The One Touch Entry dialog box opens.  
4
5
In the One Touch (01-68) box, select the number you want to  
preset.  
In the Add One Touch from box, select from the following options:  
Speed Dial To assign a speed dial number from the displayed  
list of preset numbers to the One Touch key.  
Group Dial To assign a group number from the displayed list of  
preset numbers to the One Touch key.  
6
7
From the list of speed dial or group entries, click the number that  
you want to assign to the One Touch key.  
Do one of the following:  
Click OK to close the One Touch Entry dialog box.  
Click Apply to preset another One Touch number.  
8
Click Apply to set the options at the WorkCentre.  
Editing a One Touch Key Entry  
1
2
3
Click the Phonebook icon.  
Click the One Touch tab.  
Click the One Touch number you want to edit, then click the Edit  
button.  
4
5
In the dialog box, make the changes you want, then click OK.  
See Assigning an individual fax number to a One Touch key or  
Assigning a Speed Dial or Group Dial number to a One Touch key  
Click Apply to set the options at the WorkCentre.  
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WorkCentre Pro 555/575  
       
Using the ControlCentre  
Deleting One Touch Key Entries  
1
2
3
Click the Phonebook icon.  
Click the One Touch tab.  
Click the One Touch number you want to delete.  
Note: To delete all the One Touch numbers at once, click Clear  
All.  
4
5
Click Delete.  
Click Apply to set the options at the WorkCentre.  
Presetting a Speed Dial Number  
You can preset up to 300 fax numbers using the Speed Dial numbers  
from 001 through 999. After you’ve preset a Speed Dial number, you  
can link the number to a One Touch key for faster dialing. See  
Assigning a Speed Dial or Group Dial number to a One Touch key.  
1
2
3
Click the Phonebook icon.  
Click the Speed Dial tab.  
Click the Add button.  
The Speed Dial Entry dialog box opens.  
4
In the Speed dial (001-999) box, select the number you want to  
preset.  
5
6
7
In the Name box, type the person’s name.  
In the Fax number box, type the person’s fax number.  
In the Alternate fax number box, type a second fax number to use  
when the primary fax number is busy and all redials have been  
used.  
8
9
If your company or long-distance telephone service requires you  
to use a charge code for the fax number you entered, click the  
Add Charge Code button and type the charge code.  
Select the fax options you want:  
Dial using To specify the telephone line to use.  
Maximum fax speed To specify a maximum fax speed. Select  
the speed from the list of options.  
Listen to dial To turn on the WorkCentre speaker to monitor the  
line tones.  
WorkCentre Pro 555/575  
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Using the ControlCentre  
Print confirmation report To print a confirmation report after  
each fax you send to the fax number.  
Dial later To send faxes at a specific time. In the Dial later time  
(hr:min) box, type the time using the format for either a 12- or  
24-hour clock.  
10 Click Use Mailbox ITU-T to set up any of the following options:  
Subaddress To specify the subaddress location to send  
documents to via a compatible remote fax machine.  
Subaddress for polling To specify the subaddress location to  
retrieve documents from (polling) via a compatible remote fax  
machine.  
Password (optional) To specify the password required for  
Mailbox ITU-T communications.  
11 Do one of the following:  
Click OK to close the Speed Dial Entry dialog box.  
Click Apply to preset another speed dial number.  
12 Click Apply to set the options at the WorkCentre.  
Editing a Speed Dial Number  
1
2
3
Click the Phonebook icon.  
Click the Speed Dial tab.  
Click the Speed Dial number you want to edit, then click the Edit  
button.  
4
In the Speed Dial Entry dialog box, make the changes you want.  
See Presetting a Speed Dial number for more information.  
5
6
In the Speed Dial Entry dialog box, click OK.  
Click Apply to set the options at the WorkCentre.  
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WorkCentre Pro 555/575  
   
Using the ControlCentre  
Deleting Speed Dial Numbers  
1
2
3
Click the Phonebook icon.  
Click the Speed Dial tab.  
Click the Speed Dial number you want to delete.  
Note: To delete all the Speed Dial numbers at once, click Clear  
All.  
4
5
Click Delete.  
Click Apply to set the options at the WorkCentre.  
Presetting a Group Dial Number  
If you frequently send faxes to the same group of fax numbers, you  
can save time by assigning the fax numbers to a Group Dial number.  
When you use the group’s number, the WorkCentre will send the fax  
to each group member. You can preset 50 Group Dial numbers.  
Before you can preset a Group Dial number, your Phonebook must  
contain preset Speed Dial numbers or One Touch key entries.  
1
2
3
Click the Phonebook icon.  
Click the Group Dial tab.  
Click the Add button.  
The Group Dial Entry dialog box opens.  
4
In the Group Dial (0001-1999) box, select the number you want to  
preset.  
5
6
In the Name box, type the group’s name.  
In the Entry from box, select from the following options:  
Speed Dials To assign Speed Dial numbers from the displayed  
list of preset numbers to the group.  
One Touches To assign One Touch keys from the displayed list  
of preset keys to the group.  
7
From the list on the left side of the dialog box, click the Speed  
Dial or One Touch key entry that you want to assign to the group,  
then click the -- > button.  
Note: To not assign the entry to the group, click the entry from  
the Group Members list, then click the < -- button.  
WorkCentre Pro 555/575  
11-17  
       
Using the ControlCentre  
8
Repeat steps 6 and 7 until you’ve assigned all the numbers you  
want to the group.  
Note: You can assign a maximum of 300 speed dial numbers or  
68 One Touch key numbers to the group.  
9
Do one of the following:  
Click OK to close the Group Dial Entry dialog box.  
Click Apply to preset another Group Dial number.  
10 Click Apply to set the options at the WorkCentre.  
Editing a Group Dial Number  
1
2
3
Click the Phonebook icon.  
Click the Group Dial tab.  
Click the Group Dial number you want to edit, then click the Edit  
button.  
4
In the Group Dial Entry dialog box, make the changes you want.  
See Presetting a Group Dial number for more information.  
5
6
In the Group Dial Entry dialog box, click OK.  
Click Apply to set the options at the WorkCentre.  
Deleting Group Dial Numbers  
1
2
3
Click the Phonebook icon.  
Click the Group Dial tab.  
Click the Group Dial number you want to delete.  
Note: To delete all the Group Dial numbers at once, click Clear  
All.  
4
5
Click Delete.  
Click Apply to set the options at the WorkCentre.  
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WorkCentre Pro 555/575  
       
Using the ControlCentre  
Saving a Phonebook to Your PC  
You can save all your One Touch, Speed Dial, and Group Dial entries  
to a single file.  
1
2
Click the Phonebook icon.  
Click the Save As button.  
The Save Phonebook dialog box opens.  
In the Save in box, select a location for the Phonebook.  
In the File name box, type a name for the Phonebook.  
Click Save.  
3
4
5
Opening a Phonebook File  
If you made changes to the Phonebook that is currently open, save it  
before opening another Phonebook.  
1
2
3
Click the Phonebook icon.  
Click the Open File button.  
In the Look in box, find the Phonebook’s location and then select  
the Phonebook.  
4
Click Open.  
WorkCentre Pro 555/575  
11-19  
         
Using the ControlCentre  
Creating Mailboxes  
The WorkCentre supports the ITU-T communications standard, which  
enables you to create mailboxes. Using mailboxes, you can store  
documents for fax machines to retrieve (poll), receive documents  
from other fax machines, and set up relay communications. The  
remote fax machines also must be set up with mailboxes using the  
ITU-T standard.  
Creating a Mailbox  
1
2
Click the Mailbox icon.  
Click the Add button.  
The Mailbox Entry dialog box opens.  
In the Mailbox number box, type a number for the mailbox.  
In the Mailbox type box, select from the following options:  
3
4
Confidential To clear a document from the mailbox after it’s  
retrieved or printed. If there is a document in the mailbox and  
another document is stored in the same mailbox, both documents  
remain in the mailbox.  
Bulletin Board To not clear a document from the mailbox after  
it’s retrieved or printed. If another document is stored in the same  
mailbox, it replaces the document currently in the mailbox.  
Relay To use relay communications to transmit a document  
stored in a mailbox to other fax numbers (end stations).  
5
In the Password (optional) box, do one of the following,  
depending on the mailbox type you are creating:  
For a Confidential mailbox, type the password to be used for  
local and remote secure document retrievals (polling  
operations). Optionally, you can use the password for secure  
transmissions.  
For a Bulletin Board mailbox, type the password to be used  
for local and remote secure transmissions and receptions.  
Optionally, you can use the password for secure document  
retrievals (polling operations).  
For a relay mailbox, type the password to be used at the  
initiating station.  
6
If you are creating relay mailbox, do one of the following:  
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WorkCentre Pro 555/575  
       
Using the ControlCentre  
To specify a fax number for the end station, select Fax  
number in the Entry from box. Type the number in the Fax  
number box.  
To specify a fax number from your Speed Dial numbers for  
the end station, select Speed Dial in the Entry from box. Click  
the Change button, select the Speed Dial number you want  
to use, and click OK.  
To specify a fax number from your One Touch entries for the  
end station, select One Touch in the Entry from box. Click the  
Change button, select the One Touch entry you want to use,  
and click OK.  
To specify a fax number from your Group Dial numbers for  
the end station, select Group Dial in the Entry from box. Click  
the Change button, select the Group Dial number you want to  
use, and click OK.  
Note: You must use a Group Dial number to transmit  
documents to more than one end station.  
7
8
Do one of the following:  
Click OK to close the Mailbox Entry dialog box.  
Click Apply to create another mailbox.  
Click Apply to set the options at the WorkCentre.  
To have the WorkCentre print a report each time it receives a  
document in a mailbox, see Reception Reports setup.  
Editing a Mailbox  
1
2
3
Click the Mailbox icon.  
Click the mailbox you want to edit, then click the Edit button.  
In the Mailbox Entry dialog box, make the changes you want.  
See Creating a mailbox for more information.  
4
5
In the Mailbox Entry dialog box, click OK.  
Click Apply to set the options at the WorkCentre.  
WorkCentre Pro 555/575  
11-21  
   
Using the ControlCentre  
Deleting a Mailbox  
1
2
Click the Mailbox icon.  
Select the mailbox you want to delete.  
Note: To delete all the mailboxes at once, click Clear All.  
Click Delete.  
3
4
Click Apply to set the options at the WorkCentre.  
Using Department Codes  
You can control access to the WorkCentre by setting up a master  
department code and individual department codes. The master  
department code enables one person to create and change up to 49  
individual department codes.  
You might want to create a department code for each department in  
your organization. After informing the individuals within each  
department of their code, they must enter their code to use the  
WorkCentre. You can print the Department Code Report for a record  
of each department’s usage of the WorkCentre.  
Setting up Department Codes  
1
2
Click the General icon and then click the Department Code tab.  
The Master Code Entry dialog box opens.  
Type a five-digit code. Note the code you typed as it is required  
to set up and change department codes.  
3
4
Click OK.  
Click the Add button.  
The Department Code Entry dialog box opens.  
5
6
7
8
In the Department ID (0-99) box, select the number to use for the  
department.  
In the Department code (00000-99999) box, type the five-digit  
code you want to assign to the department.  
In the Department name box, type the name you want to assign  
to the department.  
Do one of the following:  
Click OK to close the Department Code Entry dialog box.  
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WorkCentre Pro 555/575  
           
Using the ControlCentre  
Click Apply to assign another department code.  
9
Click Apply to set the options at the WorkCentre.  
Note: To print the Department Code Report, on the WorkCentre’s  
Access Panel, press MENU, 2, 3.  
Changing a Department Code  
1
2
Click the General icon and then click the Department Code tab.  
If the Master Code Entry dialog box opens, type your five-digit  
code and click OK.  
3
4
Select the department code you want to edit or your master code,  
then click the Edit button.  
The Department Code Entry dialog box opens.  
Change any of the following options:  
Department ID Select a new department number.  
Department code Type a new five-digit code.  
Department name Type a new department name.  
In the Department Code Entry dialog box, click OK.  
Click Apply to set the options at the WorkCentre.  
5
6
Deleting a Department Code  
1
2
Click the General icon and then click the Department Code tab.  
If the Master Code Entry dialog box opens, type your five-digit  
code and click OK.  
3
Select the department code you want to delete.  
Note: To delete all the department codes at once, click Clear All.  
Click Delete.  
4
5
Click Apply to set the options at the WorkCentre.  
WorkCentre Pro 555/575  
11-23  
         
Using the ControlCentre  
Printing Reports  
You can set up the WorkCentre to print a variety of reports to provide  
you with information about fax transmissions and receptions. You can  
also print the Settings Report, which lists the current defaults set on  
the WorkCentre.  
Activity Report Setup  
The Activity Report provides information about the faxes sent and  
received. It also includes the scan, print, drum, and toner counter.  
You can set the WorkCentre to automatically print an Activity report  
after 40 transmissions and receptions.  
1
2
3
Click the Reports icon.  
Click Activity report.  
Click Apply to set the option at the WorkCentre.  
You can also specify the type of information to print when you press  
the Activity function key. See Setting the machine defaults.  
Confirmation Reports Setup  
You can set the WorkCentre to automatically print a report after each  
transmission (Always) or after a failed transmission (On error), or to  
not print a report (Never).  
1
2
Click the Reports icon.  
In the Confirmation box, select the option you want when faxing  
documents using Direct Send (the WorkCentre sends each  
document page as it is scanned).  
3
4
In the Confirm send from memory box, select the option you want  
when faxing documents using Memory Send (the WorkCentre  
stores the complete document in memory before it is sent).  
If you select either Always or On error, you can click Show first  
fax page to have the WorkCentre print the first page of the fax on  
the report.  
In the Group send box, select the option you want when faxing  
documents to a group.  
If you select either Always or On error, you can click Show first  
fax page to have the WorkCentre print the first page of the fax on  
the report.  
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WorkCentre Pro 555/575  
           
Using the ControlCentre  
5
6
In the Group poll box, select the option you want when retrieving  
documents from multiple remote machines using group polling.  
Under the ITU-T Relay, choose the report setup for relay  
communications.  
Originator Select the option you want for relay transmissions  
started at the initiating station. If you select either Always or On  
error, you can click Show first fax page to have the WorkCentre  
print the first page of the fax on the report.  
Station Select the option you want for relay transmissions  
received and retransmitted by the relay station. If you select  
either Always or On error, you can click Show first fax page to  
have the WorkCentre print the first page of the fax on the report.  
Destination Select the option you want for relay transmissions  
received by the end station. If you select either Always or On  
error, you can click Show first fax page to have the WorkCentre  
print the first page of the fax on the report.  
7
Click Apply to set the options at the WorkCentre.  
Reception Reports Setup  
You can set the WorkCentre to automatically print a report whenever  
a document is received in a mailbox or at a relay station.  
1
2
Click the Reports icon.  
Click Local to mailbox to print a report when a local mailbox  
receives a document.  
3
4
5
Click Remote to mailbox to print a report when a remote mailbox  
receives a document.  
Click ITU-T Relay station to print a report when a relay station  
receives a document.  
Click Apply to set the options at the WorkCentre.  
Printing the Settings Report  
The Settings Report lists the current defaults set on the WorkCentre.  
1
Do one of the following:  
From the File menu, click Print Settings Report.  
From the toolbar, click the Print button.  
2
In the Print Setup dialog box, click OK.  
The WorkCentre prints the report.  
WorkCentre Pro 555/575  
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Using the ControlCentre  
Saving the WorkCentre Settings  
You can save the ControlCentre options you set and your Phonebook  
to a file on your PC. If needed, the file provides you with a backup  
copy of your WorkCentre settings. If you want to save your  
Phonebook only, see Saving a Phonebook to your PC.  
Saving WorkCentre Settings to a File  
1
Do one of the following:  
From the File menu, click Save Settings.  
From the toolbar, click the Save button.  
The Save As dialog box opens.  
2
3
4
In the Save in box, select a location for the settings file.  
In the File name box, type a name for the settings file.  
Click Save.  
Opening a Saved WorkCentre Settings File  
1
Do one of the following:  
From the File menu, click Open Settings.  
From the toolbar, click the Open button.  
The Open dialog box opens.  
2
3
4
In the Look in box, find the file’s location and then select it.  
Click Open.  
If you have made changes to the current settings file and have  
not saved them, a dialog box opens. Do one of the following:  
Click Yes to save the changes.  
Click No to not save the changes.  
Creating a new WorkCentre Settings File  
1
From the File menu, click New Settings.  
The WorkCentre updates the ControlCentre with its current  
settings.  
2
3
In the ControlCentre, change any of the settings.  
Save the new settings to a file. See Saving WorkCentre Settings  
to a File.  
11-26  
WorkCentre Pro 555/575  
             
Troubleshooting  
12 Troubleshooting  
Self Test  
The self test enables you to understand the performance of the  
machine and diagnose any problems it may have. You may be  
requested to do this by a Xerox customer support center  
representative.  
To enter self test:  
1. Press.  
Auto test  
1.Auto test  
Menu  
2.Individual test  
3.Print test  
2. Select the Self test option required.  
To run the test automatically and test a number of functions of the  
machine, press  
.
To select individual test, press  
want to run. The tests are:  
then select the test that you  
ADF test - press  
then  
, load the documents in the ADF  
and start to feed the documents. After all the documents are fed,  
the number of documents that have been scanned is displayed.  
You will be prompted to confirm that the number of pages  
scanned are correct.  
WorkCentre Pro 555/575  
12-1  
     
Troubleshooting  
Key test - Press  
then  
. You will be asked to press all  
the keys on the control panel and then press the Stop key at the  
end of the test. You will receive an OK prompt if the test is  
successful.  
LED test - Press  
then  
. This test will turn on all the  
control panel LEDs.  
LCD test - Press  
then  
. When you run this test please  
check that all the sections in the LCD are turned ON and then  
turned OFF. You will be prompted to confirm that the test was  
successfully completed.  
Speaker test - Press  
then  
. You will be prompted to  
select the various speaker volumes available and confirm that the  
test was successful.  
Switch test - Press  
then  
. During this test you will be  
prompted to open and close the scanner cover, open and close  
the machine top cover, pull out and push in the paper tray,  
remove and replace the process unit, load the bypass tray with  
paper and use the flip door.  
Test print - Press  
then  
. When selected the machine  
will print out a test document which can be checked for print  
quality. This test uses the main paper cassette and does not pick  
up the paper in the bypass cassette.  
To print out a Self Test Report displaying the status of the Auto  
test and the Individual tests, press  
.
3. When you have completed the required Self Test, press Exit or  
Stop to return to the Standby Mode.  
12-2  
WorkCentre Pro 555/575  
Troubleshooting  
Calling for Service  
If you have an error with the machine and can not correct the error  
using the tables, contact the Customer Support Center. Have  
available the serial number of the machine and any messages  
displayed.  
Contact the support center at the following telephone number:  
USA  
1-800-821-2797  
1-800-939-3768  
Canada  
South America  
Contact your local service  
provider.  
Xerox Limited Markets  
Refer to the Warranty Pack  
for support center and  
telephone numbers.  
Error Messages and Codes  
If an abnormal condition arises in the machine or an incorrect  
operation is performed, an alarm signal is generated for about 4  
seconds and a message to indicate the nature of the error is  
displayed. If this happens, take corrective action per the following  
table.  
Error Message  
Probable Cause  
Corrective Action  
BROKEN  
Phonebook numbers and  
Press the Stop key to restore  
REGISTRATION  
PRESS [STOP]  
CONFIRM DIAL  
LIST  
machine settings have been the idle state. If the same  
deleted due to a power  
failure, etc.  
error message is displayed  
again, reprogram the  
machine.  
COMM ERROR -  
Retry  
An error occurred during the Retry the communication.  
communication.  
DOCUMENT IN  
MEMORY  
A document was received to Add paper to the paper tray or  
memory because printing  
could not occur.  
check for a paper jam. If a  
paper jam exists, see the  
“Paper Jam” section in User’s  
Guide.  
DOCUMENT JAM  
A document jam occurred.  
Remove the jammed  
document. See the  
“Document Jam” section in  
User’s Guide.  
WorkCentre Pro 555/575  
12-3  
                 
Troubleshooting  
Error Message  
Probable Cause  
Corrective Action  
DISPLAY QUALITY Display quality of the  
Retry the transmission.  
IS POOR  
received document is poor.  
DRUM LIFE  
WARNING  
The drum counter has  
reached 16,000 pages.  
Replace the Drum Unit. See  
Chapter C, “Replacing the  
Drum Cartridge”.  
ENTRY MEMORY  
FULL  
The maximum number of  
Speed Dial, One Touch or  
Group Dial numbers have  
been used.  
Delete some numbers.  
FEATURE  
UNAVAILABLE  
The remote station does not Verify the remote station is  
have the desired feature to compatible with the desired  
complete the communication. feature.  
JOB MEMORY  
FULL  
The job reservation memory Wait until some jobs have  
area is full.  
completed and try again.  
Retry the transmission.  
Reload the document.  
LINE BUSY  
Remote fax number is busy.  
LOAD DOCUMENT A document is not fully  
inserted into the Document  
Support.  
LOWER PAPER  
EMPTY  
The lower paper tray is  
empty.  
Add paper to the Lower Paper  
Tray. Ensure the Lower Paper  
Tray is closed.  
MEMORY FULL  
The remaining memory  
becomes full while storing  
the document into memory.  
Send the document in  
sections, or use the Direct  
Send Transmission Mode.  
MEMORY  
OVERFLOW  
The memory became full  
during a Transmission, etc.  
Press the Stop key to cancel  
the message then retry the  
communication when  
adequate residual memory is  
gained.  
NOT ALLOWED  
NOW  
The specified feature is not  
enabled now.  
Refer to the correct  
procedure.  
OUT OF TONER  
The toner cartridge is empty. Replace the toner cartridge.  
See Chapter D, “Replacing  
the Toner Cartridge”.  
PAGE NUMBERS  
DIFFER  
The designated number of  
pages does not match the  
actual document.  
Verify the designated number  
is correct. If the document  
misfed, resend the document.  
12-4  
WorkCentre Pro 555/575  
         
Troubleshooting  
Error Message  
Probable Cause  
Corrective Action  
PAPER JAM XX or  
RELOAD XX  
PAPER  
A paper misfeed was  
detected or the paper size  
specified in the settings is not change the setting to the  
the same as the paper in the paper size currently in the  
Open the Top Cover and  
remove the jammed paper or  
tray.  
paper tray  
"XX" is an error code.  
See the User Guide.  
PAPER TRAY  
IS EMPTY  
All paper tray  
are empty.  
Add paper to the paper tray.  
Ensure the paper tray is  
closed.  
PIX ERROR  
The image of the document  
transmitted or received is  
deficient.  
Retry the communication.  
POLLING ERROR  
The password or Tel Number Retry the communication with  
in the Polling communication the correct password or  
is wrong.  
Telephone Number.  
PRINTER  
A power failure occurred  
A Power Failure list is printed  
PROBLEM  
which resulted in loss of data when power is restored. See  
stored in memory.  
Chapter 9, “Reports”.  
REPLACE DRUM  
TONER LOW  
The drum unit has reached  
the end of its life.  
Replace the drum cartridge.  
See Chapter D, “Replacing  
the Drum Cartridge”.  
The toner cartridge is  
approaching the end of its  
life.  
Replace the toner cartridge.  
See Chapter D, “Replacing  
the Toner Cartridge”.  
TOP COVER IS  
OPEN  
The Top Cover is open.  
Close the Top Cover.  
UPPER PAPER  
EMPTY  
The upper paper tray is  
empty.  
Add paper to the upper paper  
tray. Ensure the upper tray is  
closed.  
WARMING UP  
The fuser heater must warm Wait approximately 40  
up after periods of inactivity.  
seconds for the fuser heater  
to warm up.  
WorkCentre Pro 555/575  
12-5  
                       
Troubleshooting  
Error Codes  
Code Probable Cause  
Corrective Action  
10  
11  
The Paper tray is Empty  
A Paper Jam occurred.  
Add paper to the tray. Ensure the  
tray is closed.  
Open the Top Cover, and clear the  
copy paper jam. See the “Paper  
Jam” section in User’s Guide.  
12  
A document jam occurred.  
Remove the jammed document.  
See the “Paper Jam” section in  
User’s Guide.  
13  
20  
Operator control panel or Top Cover, is Close the panel or cover.  
open.  
A power failure occurred.  
Check the Power Failure Report  
and retry the operation.  
22  
30  
File Error due to a Directory Error.  
Call for Service.  
The Stop key was pressed during the Retry the operation.  
communication.  
32  
The designated number of pages does Verify the designated number is  
not match the actual document.  
correct. If the document misfed,  
resend the document.  
33  
42  
Polling Error. The security code does  
not match.  
Check the security code and retry  
the operation.  
The Free Memory is zero causing the Recover sufficient memory by  
communication to stop.  
completing reserved job, then  
retry the communication.  
50  
53  
The remote party cannot be reached  
even after redialing.  
Confirm the telephone number is  
correct, then retry the  
communication.  
Security mismatch in Relay or Mailbox Confirm the remote party’s  
transmission. The functions of the  
remote machine and yours do not  
match.  
security code, password and  
telephone number.  
12-6  
WorkCentre Pro 555/575  
                     
Troubleshooting  
Code Probable Cause  
Corrective Action  
87  
No residual memory was remaining on Check the remote machine. Retry  
the remote party’s machine in a Relay the transmission.  
or Mailbox transmission.  
B0  
B1  
The functions of the remote machine  
and yours do not match.  
Verify the remote station is  
compatible, then retry the  
communication.  
B2  
B3  
B4  
B5  
Network communication problem.  
Picture signal problem.  
Check the remote machine and  
retry the operation.  
C0  
C1  
C2  
C3  
C4  
Retry the operation.  
Retry the operation  
D0  
D1  
D2  
Communication error.  
E0  
E6  
Picture memory error.  
Printer problem.  
Retry the operation.  
Call for service.  
F0  
F1  
Communication error.  
Turn power off, wait 3 seconds  
and turn power on. Retry the  
operation.  
WorkCentre Pro 555/575  
12-7  
 
Troubleshooting  
Status Code Table  
A status code is displayed on some reports. The Code is displayed in  
3 digits to the right of the Mode symbol.  
CODE  
Example:  
G3 5 0 2  
G3  
Encoded Data  
Line Density Data  
Transmission Speed  
MMR  
8 pels/mm x 3.85/lines/mm  
14400 bps  
Transmission  
Code Speed  
Code Line Density  
Code Encoding  
0
1
2
3
4
5
6
2400 bps  
4800 bps  
7200 bps  
9600 bps  
12000 bps  
14400 bps  
33600 bps  
0
1
2
3
4
8 pels/mm x 3.85 lines/mm  
0
1
2
3
MH  
8 pels/mm x 7.7lines/mm  
8 pels/mm x 15.4 lines/mm  
MR  
MMR  
JBIG  
16 pels/mm x 15.4 lines/mm  
12-8  
WorkCentre Pro 555/575  
 
Troubleshooting  
Transmission Problems  
When transmissions are not successful, check the items in the table  
below. If you confirm these items are set up correctly and  
transmissions are still unsuccessful, call for technical support.  
Problem  
Check Items  
When you place a  
document in the Document  
Support, nothing happens.  
Have you inserted the document far enough into the  
feeder?  
Is the power cord connected to the AC outlet?  
Is an error message displayed? If so, see the Error  
Messages and Codes section in this chapter.  
Is the document size or thickness within  
specification? See the User’s Guide, “Document  
Specifications”.  
When you press the Start  
key in the Direct Send  
mode, the message  
“Dialing” or  
“Communicating” does not  
display.  
If you are transmitting “Off-hook”, press Start  
before returning the handset* to the cradle.  
Is the modular cord of the fax machine  
disconnected?  
Is the Dialing Mode of the machine set correctly?  
See the User’s Guide, “Setting the Dial Mode”.  
Is the telephone functioning properly?  
Is there an error on the receiving side?  
Documents misfeed;  
skewed pages.  
Are the Document Guides adjusted to the document  
width?  
Is the Control Panel fully closed?  
Does the document fall within specifications? See  
the User’s Guide, “Document Specifications”.  
Is the Document Extension Support fully extended?  
Documents misfeed;  
2 pages feed at a time.  
Are too many pages loaded into the Document  
Feeder? See the User’s Guide, “Document  
Specifications” for maximum capacities.  
Does the document fall within specifications?  
Was the document forced too far into the Document  
Feeder?  
Is the Document Extension Support fully extended?  
Have you cleaned the Retard Pad and Rollers? See  
Chapter D, “Maintaining the Product”.  
* Not available in all markets.  
WorkCentre Pro 555/575  
12-9  
         
Troubleshooting  
Problem  
Check Items  
The remote station  
receives a blank or  
elongated printout.  
Was the document loaded incorrectly with its  
printed side up?  
Is the Control Panel fully closed?  
The sending procedure  
was completed correctly  
but nothing happened at  
the receiving end.  
Is the remote machine able to communicate with a  
G3 facsimile? The WorkCentre can communicate  
with G3 facsimiles but not G2 or G4.  
Documents cannot be  
transmitted overseas.  
Set the Fax Speed to transmit the document at a  
slower speed. See Chapter 2, “Setting up the  
Phonebook”.  
Reception Problems  
When receptions are not successful, check the items in the following  
table. If you confirm these items are set up correctly and receptions  
are still unsuccessful, call for technical support.  
Problem  
Check Items  
When you are to receive a  
document via the Manual  
Reception mode, the fax is  
not received when the  
Start key is pressed.  
Did you return the handset* to its cradle before  
pressing Start? If so, you must press Start before  
you hang up.  
Is there a document in the Document Support on  
your machine? If so, remove it by pressing the Stop  
key.  
Is the modular cord connected?  
Is the power cord connected?  
Does the Paper Tray have paper?  
Is the Top Cover fully closed?  
Is there an error on the sending machine?  
The received fax will not  
feed out.  
Is the Top Cover fully closed?  
After placing paper in the  
Paper tray, the Paper  
Empty message continues  
to display.  
Is the paper installed correctly? See Chapter D,  
“Replacing the Paper”.  
* Not available in all markets.  
12-10  
WorkCentre Pro 555/575  
                     
Troubleshooting  
Problem  
Check Items  
The received document is  
too dark and difficult to  
read. Unnecessary lines  
are printed.  
Is the original document on the sending side of poor  
quality? Check with the remote station.  
Is there a problem with the remote machine?  
Does the same problem happen when you copy a  
document? If so, clean the Recording Unit. See  
Chapter D, “Maintaining the Product”.  
The paper is fed out but  
nothing is printed.  
Is the machine out of toner?  
Is the document on the sending side loaded  
correctly?  
Paper jams occur  
frequently.  
Is the Paper Tray fully closed?  
Does the document fall within specifications? See  
the User’s Guide, “Document Specifications”.  
Machine answers incoming  
call but will not receive.  
If Refuse Junk Mail is On the machine will only  
receive for other machines listed in your dial  
directory phonebook.  
Image Quality  
If the Document Scanner or Recording Unit is dirty, the quality of your  
transmitted or received images can be poor. It is recommended that  
these areas are cleaned regularly. Refer to Chapter D, “Maintaining  
the Product” for detailed cleaning procedures.  
WorkCentre Pro 555/575  
12-11  
                         
Troubleshooting  
12-12  
WorkCentre Pro 555/575  
A
Installing Options  
This appendix contains the steps for installing the optional  
handset and paper tray.  
Installing the Optional Handset (not available in all countries)  
1. Check the contents of the option installation kit.  
2. Open the Control Panel cover.  
WorkCentre Pro 555/575  
A-1  
   
3. Press the Top Cover Open button and open the top cover.  
4. Click the handset support bracket into place and close the two  
covers.  
A-2  
WorkCentre Pro 555/575  
5. Slide the retaining clip for the base unit into the slots on the rear  
of the unit.  
6. Position the base unit on the support bracket.  
WorkCentre Pro 555/575  
A-3  
7. Plug one end of the handset cord into the base unit.  
8. Plug the other end of the handset cord into the handset.  
A-4  
WorkCentre Pro 555/575  
9. Plug the telephone cord into the base unit.  
10. Plug the other end of the telephone cord into the handset socket  
on the rear of the machine.  
WorkCentre Pro 555/575  
A-5  
11. Press the plastic covers into position in order to retain the  
handset cord.  
A-6  
WorkCentre Pro 555/575  
Installing the Optional Paper Tray  
The Optional Paper Tray installation kit contains a base unit and a  
paper tray.  
1. Check the contents of the installation kit.  
2. Locate the mounting pegs on the base unit.  
3. Remove the Document Output tray, the Paper Tray and the  
Bypass Tray.  
WorkCentre Pro 555/575  
A-7  
 
4. Position the machine over the mounting pegs on the base unit.  
5. Lower the machine onto the base unit.  
A-8  
WorkCentre Pro 555/575  
6. Press down and latch the base of the optional paper tray.  
7. Load a full packet of paper into the optional paper tray.  
WorkCentre Pro 555/575  
A-9  
8. Place the cover on the optional paper tray.  
9. Insert the optional paper tray into the base unit.  
A-10  
WorkCentre Pro 555/575  
10. Replace the Paper Tray, Document Output Tray and Bypass Tray.  
WorkCentre Pro 555/575  
A-11  
A-12  
WorkCentre Pro 555/575  
B
Ordering Supplies  
Ordering Supplies  
To order supplies, contact the Xerox supplies center at the following  
number:  
USA  
– Supplies center  
– Fax number  
1-800-822-2200  
1-800-338-7020  
Canada  
– French  
– English  
1-800-668-0133  
1-800-668-0199  
Europe  
– Call your local sales and service provider.  
Supplies:  
Item  
Part Number  
Paper (letter size, 20 lb.)  
Paper (legal size, 20 lb.)  
3R721 (Xerox 4024)  
3R727 (Xerox 4024)  
3R91720 (Xerox Limited)  
²)  
Paper (A4, 80 g/m  
Drum Cartridge (Americas)  
Drum Cartridge (Europe)  
113R00457  
113R00456  
(Both kits include the ADF retard  
pad which should be replaced at  
the same time)  
Toner Cartridge (Americas)  
Toner Cartridge (Europe)  
106R00402  
106R00401  
WorkCentre Pro 555/575  
B-1  
         
Options:  
Item  
Part Number  
Optional Paper Tray  
Americas (letter))  
Europe (A4)  
98S04391  
98S04389  
B-2  
WorkCentre Pro 555/575  
 
Ordering Supplies Automatically  
The Automatic Supplies Ordering feature allows you to have the  
machine automatically send a report to a specified fax number  
(normally a supplies center) when the machine is out of toner or the  
drum life is low. This will ensure that supplies are available when  
needed and will minimize ordering time.  
Supplies can be ordered through the customer’s internal supplies  
center, through a dealer or even through Xerox Supplies. This is  
determined when the order center fax number is input. You may also  
want the flexibility to make bulk orders in order to gain quantity  
discounts when dealing directly with the Xerox supplies center.  
Setting-up Automatic Supplies Ordering  
Automatic Supplies Ordering is a three stage process, you need to  
setup details of the destination where the order will be sent, you need  
to set up details of the supplies to be ordered and you need to provide  
your ordering details. Once you have completed the process, you can  
print a copy of the order form.  
Setting up the destination  
To set the destination details:  
1. Press:  
Menu  
Supplies order setup  
1.Destination setup  
2.Supplies  
3.Other information  
4.Image print  
WorkCentre Pro 555/575  
B-3  
       
2. Press  
.
Destination setup  
Enter fax number  
3. To enter a One Touch, press the One Touch key.  
To use the Numeric Keypad, enter the number and press Enter.  
To use Speed Dial or Alpha Dial, press Phonebook. Select  
or  
, enter the Speed Dial number or select the Alpha name,  
and press Enter.  
4. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
Entering the part details  
To set the part details:  
1. Press:  
Menu  
Supplies order setup  
1.Destination setup  
2.Supplies  
3.Other information  
4.Image print  
2. Press  
.
Select supplies  
1.Toner  
2.Drum  
B-4  
WorkCentre Pro 555/575  
 
Press  
to enter Toner or  
to enter Drum.  
xxxxx ordering  
1.Select auto order  
2.Enter part number  
3.Enter quantity  
3. Press  
then  
then  
to order automatically.  
Enter part number  
Part # (20 max) :  
4. Press  
and use the keypad to enter the part  
number of the toner or drum.  
Enter quantity  
Quantity (1-99) :  
5. Press  
required.  
then  
and use the keypad to enter the quantity  
6. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
WorkCentre Pro 555/575  
B-5  
Entering ordering details  
To set the ordering details:  
1. Press:  
Menu  
Supplies order setup  
1.Destination setup  
2.Supplies  
3.Other information  
4.Image print  
2. Press  
.
Other information  
1.Customer number  
2.Contact name  
3.Contact tel number  
4.Ship to name  
5. Ship to address  
Enter customer number  
Number (20 max) :  
3. Press  
and use the keypad to enter your customer number.  
B-6  
WorkCentre Pro 555/575  
 
Enter contact name  
Name (40 max) :  
Press  
and use the keypad to enter the contact name.  
Enter tel number  
Tel number (32 max) :  
Press  
and use the keypad to enter the contact telephone  
number.  
Enter ship to name  
Name (40 max) :  
Press  
and use the keypad to enter the name to whom the  
items will be despatched.  
Enter ship address  
Address (64 max) :  
Press  
items.  
and use the keypad to enter the shipping address for  
4. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
WorkCentre Pro 555/575  
B-7  
Printing the order form  
To print the order form:  
1. Press:  
Menu  
Supplies order setup  
1.Destination setup  
2.Supplies  
3.Other information  
4.Image print  
2. Press  
. The order form will print.  
3. The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
B-8  
WorkCentre Pro 555/575  
   
C
Maintaining the Product  
Replacing the Paper  
When the machine runs out of paper, “PAPER TRAY IS EMPTY”  
displays and printing stops. Replace the paper using the following  
procedure:  
Bypass Tray:  
1. Pull up the Document Output Tray and open the Paper Guide.  
Document  
Output Tray  
Paper Guide  
01  
WorkCentre Pro 555/575  
C-1  
         
2. Insert one sheet of paper on the Bypass Tray.  
One Paper  
02  
CAUTION  
Do not insert more than one sheet of paper on the  
Bypass Tray.  
It will cause a paper jam.  
3. Adjust the Paper Guides so that both sides of the paper are  
secure.  
4. Return the Document Output Tray.  
Document  
Output Tray  
Paper Guide  
03  
C-2  
WorkCentre Pro 555/575  
Paper Tray:  
1. Pull up the Document Output Tray and remove the Bypass Tray.  
Document  
Output Tray  
Bypass Tray  
04  
2. Open the Paper Guides.  
Paper Guide  
Paper Guide  
05  
WorkCentre Pro 555/575  
C-3  
 
3. Do not fan the paper. Make sure that the corners of paper are  
neatly aligned.  
06  
4. Insert up to 250 sheets into the Paper Tray.  
Secure the stack by adjusting the Paper Guides.  
Paper Guide  
Paper Guide  
Paper  
07  
C-4  
WorkCentre Pro 555/575  
CAUTION  
To avoid paper jams, do not exceed the upper limit  
line on the Paper Guides.  
Paper Guide  
Upper Limit Line  
08  
5.  
Replace the Bypass Tray and Document Output Tray.  
Document  
Output Tray  
Bypass Tray  
09  
WorkCentre Pro 555/575  
C-5  
To set the paper size:  
1. Press:  
Menu  
Paper size (Tray 1)  
1.LT  
2.A4  
3.LG  
2. Select the paper size:  
To select Letter size, press  
.
.
To select A4, press  
.
To select Legal size, press  
3. The menu selection screen redisplays. Press Exit or Stop to  
return to Standby Mode.  
Note: When the Optional Paper Tray is installed, the following  
screen appears after selecting the paper size in step 2.  
Paper size (Tray 1)  
1.LT  
2.A4  
To select Letter size, press  
.
To select A4, press  
Then go to step 3.  
.
C-6  
WorkCentre Pro 555/575  
Feeding Envelop Stock  
How a particular envelope performs in the WorkCentre Pro 555/575  
depends largely on the quality of the envelope. Envelopes come in  
many sizes, materials and styles. Before ordering or purchasing a  
large supply of any particular envelope, Xerox advises a short printing  
test of the candidate envelope through the WorkCentre Pro 555/575  
to be sure that the type of envelope performs satisfactorily.  
To achieve continuous high-quality performance from the WorkCentre  
Pro 555/575, you need both quality-manufactured envelopes and  
careful, experienced use of the WorkCentre Pro 555/575.  
CAUTION  
Envelope characteristics are subject to change  
based on the supplier, and on the particular batch of  
envelopes from the same supplier ordered at  
different times.  
To assure maximum performance, select envelopes with the following  
characteristics:  
Commercial, official, or business envelopes with diagonal seams.  
Basic weight of 90gsm/24lbs for substrate papers of varying  
grades.  
Grain direction: diagonal or straight (diagonal is preferred to  
maximise stiffness)  
Adhesive: must not melt, offset, or emit hazardous chemicals  
when heated in excess of 195°C/383°F  
Curl: should not have visible levels of curl.  
Must not be wrinkled, have localised curl (around adhesive area)  
or damaged in any way  
Must be square and straight  
Avoid envelopes with:  
Mechanical closures (tie strings or snaps)  
Transparent windows  
Folds that are not completely creased  
Peel-off (strip release) adhesive strips  
WorkCentre Pro 555/575  
C-7  
   
Replacing the Toner Cartridge  
The TONER IS LOW message is displayed when the Toner Cartridge  
needs to be replaced. If printing continues, a long tone sounds, the  
OUT OF TONER message displays, and printing stops.  
CAUTION  
Only replace the Toner Cartridge after TONER IS  
LOW or OUT OF TONER displays. If the Toner  
Cartridge is replaced prematurely, print quality  
problems can occur.  
To replace the Toner Cartridge:  
1. Push the Top Cover Open Button to the Top Cover and Open the  
Top Cover.  
Top Cover  
Top Cover  
Open Button  
10  
C-8  
WorkCentre Pro 555/575  
       
2. Remove the Toner Cartridge.  
Handle  
Toner Cartridge  
11  
CAUTION  
Always hold the Toner Cartridge by the green  
handles.  
3. Remove the new Toner Cartridge from the box it comes packed  
in.  
Holding it firmly with both hands, rock it left and right, forward and  
back in the directions indicated by the arrows in the picture.  
12  
13  
WorkCentre Pro 555/575  
C-9  
4. Holding onto the Toner Cartridge’s handle, lower it into the  
machine. Make sure that the four pins (two on each side) fit into  
the grooves inside the machine.  
Color coordinated “2” labels have been affixed to the Toner  
Cartridge and to the inside of the machine. Install the Toner  
Cartridge by aligning these labels.  
14  
The cartridge will click into place when it is completely installed.  
15  
16  
C-10  
WorkCentre Pro 555/575  
5. Press down on the Top Cover until a “Click” is heard to ensure the  
latches engage.  
Top Cover  
17  
6. Verify the display has returned to the Standby Mode.  
WorkCentre Pro 555/575  
C-11  
Replacing the Drum Cartridge  
The Drum Cartridge requires replacement when the DRUM LIFE  
WARNING is displayed.  
CAUTION  
Do not expose the green drum to light for more than  
3 minutes. Never expose the drum to direct sunlight  
or touch the drum. Damage or poor print quality may  
result.  
To replace the Drum Unit:  
1. Push the Top Cover Open Button to the Top Cover and open the  
Top Cover.  
Top Cover  
Top Cover  
Open Button  
10  
C-12  
WorkCentre Pro 555/575  
     
2. Remove the Toner Cartridge and the Drum Cartridge.  
Handle  
Toner Cartridge  
11  
Drum  
Cartridge  
Handle  
18  
Note: Immediately wrap the Drum Cartridge with a cloth to  
protect it against overexposure to light.  
CAUTION  
Always hold the Drum Cartridge and Toner Cartridge  
by the green handles. Do not expose the green drum  
to light for more than 3 minutes. Never expose it to  
direct sunlight or touch the green drum. Damage or  
poor print quality may result.  
WorkCentre Pro 555/575  
C-13  
3. Remove the Drum Cartridge from the box it comes packed in.  
4. Install the Drum Cartridge into the machine, aligning the guides of  
the cartridge with the grooves inside the machine.  
Color coordinated “1” labels have been affixed to the Drum  
Cartridge and to the inside of the machine. Install the Drum  
Cartridge by aligning these labels.  
19  
Make sure the Drum Cartridge is inserted inside the machine as  
far as it will go.  
C-14  
WorkCentre Pro 555/575  
5. Holding onto the Toner Cartridge’s handle, lower it into the  
machine. Make sure that the four pins (two on each side) fit into  
the grooves inside the machine.  
Color coordinated “2” labels have been affixed to the Toner  
Cartridge and to the inside of the machine. Install the Toner  
Cartridge by aligning these labels.  
14  
The cartridge will click into place when it is completely installed.  
15  
16  
WorkCentre Pro 555/575  
C-15  
6. Press down on the Top Cover until a “Click” is heard to ensure the  
latches engage.  
Top Cover  
20  
Verify the display has returned to the Standby Mode.  
To reset the counter of the Drum Cartridge.  
Perform the following procedure to reset the Drum Cartridge counter  
after you replace the Drum Cartridge.  
1. Press:  
Menu  
Change drum  
2.No  
1.Yes  
2. Press  
.
Change drum  
Are you sure?  
C-16  
WorkCentre Pro 555/575  
3. Press Enter.  
Completed  
4. Press Stop to return to the Standby Mode.  
Note: Make sure to reset the counter when you replace the Drum  
Cartridge.  
Never perform this operation on any other occasions.  
A new ADF Retard Pad is included with the Drum Cartridge kit and  
should be installed at the same time as the Drum Cartridge. Continue  
on to the ADF replacement procedure.  
WorkCentre Pro 555/575  
C-17  
Replacing the ADF Retard Pad  
Note: The ADF retard pad is included in the Drum Cartridge Kit.  
Follow the instructions below to replace the ADF retard pad.  
1. Open the Control Panel Cover and locate the retard pad.  
C-18  
WorkCentre Pro 555/575  
 
2. Remove the retard pad by releasing the latch at the base of the  
retard pad and rotating the pad upwards.  
3. When it is in the horizontal position, pull out the retard pad.  
WorkCentre Pro 555/575  
C-19  
4. Replace the retard pad.  
5. Rotate the retard pad downwards and press until it clicks into  
place.  
6. Close the control panel cover.  
C-20  
WorkCentre Pro 555/575  
Cleaning the Machine  
Cleaning the Cabinet  
Wipe the machine with a damp cloth to remove dust and fingerprints.  
Use water to dampen the cloth. Do not use chemicals for cleaning, as  
this can cause discoloration or damage to the finish of the machine.  
21  
WorkCentre Pro 555/575  
C-21  
       
Cleaning the Document Scanner  
The quality of scanned images deteriorates if the Document Scanner  
becomes dirty.  
Use the following procedure to clean the Scanner components:  
1. Open the Control Panel Cover.  
2. Wipe the glass surface and the guide with a soft dry cloth (lens  
cleaner cloth).  
If the surfaces require moisture to remove the dirt, use a cloth  
slightly dampened with water to remove the dirt, followed by a dry  
cloth to remove streaks.  
Control Panel  
Cover  
Guide  
22  
Glass Surface  
C-22  
WorkCentre Pro 555/575  
 
3. Wipe the Retard Pad and the rollers with a dry cloth.  
If the surfaces require moisture to remove the dirt, use a cloth  
slightly dampened with water to remove the dirt, followed by a dry  
cloth.  
Control Panel  
Cover  
Retard Pad  
22  
4. Close the Control Panel Cover.  
WorkCentre Pro 555/575  
C-23  
Cleaning the Paper Pickup Roller and Paper Guide  
Clean the following parts of the machine when you replace the Toner  
Cartridge or the Drum Cartridge:  
Paper Guide — The Paper Guide is located at the bottom of the  
machine chamber.  
Paper Pickup Roller — The Paper Pickup Roller is located at  
the bottom of the machine chamber.  
Use the following procedure to clean the Paper Guide and Paper  
Pickup Roller:  
1. Push the Top Cover Open Button to the Top Cover and open the  
Top Cover.  
WARNING  
Do not touch the fuser housing inside the machine. The fuser  
housing is extremely hot while the machine is operating.  
Top Cover  
Top Cover  
Open Button  
10  
C-24  
WorkCentre Pro 555/575  
   
2. Remove the Toner Cartridge and the Drum Cartridge.  
Handle  
Toner Cartridge  
11  
Drum  
Cartridge  
Handle  
18  
Note: Immediately wrap the Drum Cartridge with a cloth to  
protect it against overexposure to light.  
CAUTION  
Always hold the Drum Cartridge and Toner Cartridge  
by the green handles. Do not expose the green drum  
to light for more than 3 minutes. Never expose it to  
direct sunlight or touch the green drum. Damage or  
poor print quality may result.  
WorkCentre Pro 555/575  
C-25  
3. Pull up on the Paper Guide that protects the paper pickup roller  
located at the bottom of the machine chamber.  
Paper Guide  
23  
4. Wipe the Paper Pickup Roller and Paper Guide with a dry cloth.  
If the surfaces require moisture to remove the dirt, use a cloth  
slightly dampened with water to remove the dirt, followed by a dry  
cloth.  
Paper Guide  
Paper Pickup  
Roller  
24  
C-26  
WorkCentre Pro 555/575  
5. Install the Drum Cartridge into the machine, aligning the guides of  
the cartridge with the grooves inside the machine.  
Color coordinated “1” labels have been affixed to the Drum  
Cartridge and to the inside of the machine. Install the Drum  
Cartridge by aligning these labels.  
19  
Make sure the Drum Cartridge is inserted inside the machine as  
far as it will go.  
WorkCentre Pro 555/575  
C-27  
6. Holding onto the Toner Cartridge’s handle, lower it into the  
machine. Make sure that the four pins (two on each side) fit into  
the grooves inside the machine.  
Color coordinated “2” labels have been affixed to the Toner  
Cartridge and to the inside of the machine. Install the Toner  
Cartridge by aligning these labels.  
14  
The cartridge will click into place when it is completely installed.  
15  
16  
C-28  
WorkCentre Pro 555/575  
7. Press down on the Top Cover until a “Click” is heard to ensure the  
latches engage.  
Top Cover  
20  
8. Verify the display has returned to the Standby Mode.  
WorkCentre Pro 555/575  
C-29  
   
C-30  
WorkCentre Pro 555/575  
D
Data Sheet  
Item  
Specification  
Document Size  
Width:  
8.5 in. max. (216 mm) max.  
5.8 in. min. (148 mm) min.  
16.5 in. max. (420 mm) max.  
3.9 in. min. (100 mm) min.  
Length:  
Max capacity of the  
30 sheets (letter size / A4)  
Document Tray (20 lb.)  
Copy Paper Size  
Letter:  
Legal:  
A4:  
Width 8.5 in. (216 mm) x 11.0 in. (280mm)  
Width 8.5 in. (216 mm) x 14.0 in. (356 mm)  
Width 8.3 in. (210 mm) x 11.7 in. (297 mm)  
Paper Tray Capacity  
80 gsm (20 lb.)  
Main Tray  
Bypass Tray  
250 sheets  
1 sheet  
Optional Tray 500 sheets  
Copy Output Tray  
Capacity 80 gsm  
(20 lb.)  
Letter/A4: Up to 250 sheets per tray (with the  
recommended paper)  
Legal:  
Up to 100 sheets per tray (with the  
recommended paper)  
Effective Scanning  
Width  
8.5 in. (216 mm)  
Effective Printing Width A4:  
Letter:  
7.9 in. (201 mm)  
8.1 in. (207 mm)  
Compatibility  
ITU-T G3/ECM  
Communication Modes  
WorkCentre Pro 555/575  
D-1  
                       
Item  
Specification  
Scanning Resolution  
Standard  
Fine  
8x3.85 dpm (203x98 dpi)  
8x7.7 dpm (203x196 dpi)  
8x15.4 dpm (203x392 dpi)  
Superfine  
Superfine/Photo 16x15.4 dpm (406x392)  
Transmission Rate  
WorkCentre Pro 555  
WorkCentre Pro 575  
14.4 Kbps  
33.6 Kbps  
Encoding Systems  
Printing Method  
Machine Type  
JBIG/MMR/MR/MH  
Electrophotography and Laser Printing  
Desk-top type with both transmission/reception  
functions  
Number of  
1 line  
Connectable Lines  
Printer Emulation  
600 x 600 dpi printing  
406 x 392 dpi Fax/Copy  
PC Operating  
Environment  
Windows 95/98 or NT 4.0  
Printer Driver  
PC Interface  
Xerox Driver Software  
Bi-directional Parallel (Centronics 36 pin connector  
IEEE1284 compliant)  
PC Connectivity  
Power Required  
PC fax software  
TWAIN Compatible Scanner  
90V/140V AC, 45-65 Hz  
196V/264V AC, 45-65 Hz  
Power Consumed  
Unit Dimensions  
Max. 700 W (operating), about 17 W or less (standby  
in Power Saver mode) Super Power Saver = 2W  
Width:  
Depth:  
Height:  
19.43” (493.5mm)  
22.28” (566mm)  
17.13” (435mm)  
(see Chapter 2 of the  
User’s Guide for Space  
Requirements  
D-2  
WorkCentre Pro 555/575  
                               
Item  
Specification  
Weight  
Less than 18 Kg (40 lb) without the optional paper tray  
20,000 Prints  
Drum Life  
Toner Cartridge Yield  
The yield of the Initial Toner Cartridge supplied with the  
Process Unit is 3000 prints. Supply Toner Cartridge  
yield is 6000 prints, assuming 4% print coverage.  
Memory Jobs  
100  
50  
Department Codes  
Group Numbers  
Pro 555  
Pro 575  
25 groups  
50 groups  
Input Mailbox  
100 boxes  
One Touch Numbers  
Pro 555  
Pro 575  
20  
38  
Speed Dial Numbers  
(relay Off)  
Pro 555  
Pro 575  
100  
150  
Memory  
Pro 555 - 1.2 Mb  
Pro 575 - 3.2 Mb  
Storage is by JBIG encoding method.  
Image quality  
Standard, Fine, Superfine, Photo  
Up to 72 hours  
Memory backup  
WorkCentre Pro 555/575  
D-3  
       
D-4  
WorkCentre Pro 555/575  
E
Safety Certification and Environmental  
Compliance  
Your Xerox product and supplies have been designed and tested to  
meet strict safety requirements. These include safety agency  
examination and approval, and compliance to established  
environmental standards. Please read the following instructions  
carefully before operating the equipment and refer to them as needed  
to ensure the continued safe operation of your machine. The safety  
testing and performance of this product have been verified  
using Xerox materials only.  
Follow all warnings and instructions marked on or supplied with the  
product.  
!
* Symbology:  
= General warning alerts user to the risk of  
personal damage. Example of specific  
warning  
= Warning Heated Surface  
Unplug this equipment from the wall outlet before cleaning. Always  
use materials specifically designated for this product. Use of other  
materials may result in poor performance and could create a  
hazardous situation.  
Do not use aerosol cleaners. Follow the instructions in this User  
Guide for proper cleaning methods.  
Never use supplies or cleaning materials for purposes other than  
what they were intended. Keep all supplies and materials out of reach  
of children.  
Do not use this product near water, wet locations, or outdoors.  
Do not place this product on an unstable cart, stand or table. The  
product may fall, causing personal injury or serious damage to the  
copier  
WorkCentre Pro 555/575  
E-1  
       
WARNING  
This product must be earthed  
This product is equipped with a 3-wire grounding type plug (e.g., a  
plug having a third grounding pin). This plug will fit only into a  
grounding-type power outlet. This is a safety feature. To avoid risk of  
electric shock, contact your electrician to replace the receptacle if you  
are unable to insert the plug into the outlet. Never us a grounding  
adapter plug to connect the copier to a power source receptacle that  
lacks a ground connection terminal.  
This product should be operated from the type of power source  
indicated on the marking label. If you are not sure of the type of power  
available, consult your local power company.  
Do not allow anything to rest on the power cord. Do not locate the  
product where persons will step on the cord.  
Your equipment is equipped with an energy saving device to  
conserve power when the machine is not in use. The machine may  
be left on continuously.  
Slots and Openings in the cabinet and in the back and sides of the  
product are provided for ventilation. To ensure reliable operation of  
the product and to protect it from overheating, these openings must  
not be blocked or covered. The product should never be located near  
or over a radiator or heat register. This product should not be placed  
in a built-in installation unless proper ventilation is provided.  
Never push objects of any kind into the slots of the product as they  
may touch dangerous voltage points or short out parts which could  
result in a fire or electric shock.  
Never spill liquid of any kind on the product.  
Never remove covers or guards that require a tool for removal, unless  
directed to do so in a Xerox approved maintenance kit.  
Never defeat interlock switches. Machines are designed to restrict  
operator access to unsafe areas. Covers, guards and interlock  
switches are provided to ensure that the machine will not operate with  
covers opened.  
Use of an extension cord with this product is not recommended  
or authorized. Users should check building codes and insurance  
requirements if a properly earthed extension cord is to be used.  
Ensure that the total ampere ratings of the products plugged into the  
E-2  
WorkCentre Pro 555/575  
                       
extension cord do not exceed the extension cord ampere rating. Also,  
make sure that the total amperage of all products plugged into the  
wall outlets does not exceed the outlet rating.  
Do not put your hands into the fuser area, located just inside the exit  
tray area, as you may be burned.  
Ozone: This product produces ozone during normal operation. The  
ozone produced is dependent on copy volume and is heavier than air.  
Providing the correct environmental parameter, as specified in the  
Xerox installation procedures, ensure that concentration levels meet  
safe limits.  
If you need additional safety information concerning the copier or  
Xerox supplied materials you may call the following number:  
Europe: +44 (0)1707 353434  
USA: 1800 928 6571  
Laser Safety Information  
This equipment is certified as a Class 1 laser product under the U.S.  
Department of Health and Human Services (DHHS) Radiation  
Performance Standard according to the Radiation Control for Health  
and Safety Act of 1968. This means that the facsimile does not  
produce hazardous laser radiation.  
All laser light emitted inside the facsimile is completely confined  
within protective housings when any part of the facsimile is opened.  
This means that the facsimile is safe to use during normal operation  
and maintenance.  
WARNING  
Adjustment or performance of procedures other  
than those specified herein may result in  
hazardous laser exposure. Only trained and  
qualified personnel may open covers or remove  
parts that are not explicitly shown and described  
in the WorkCentre Pro 555/575 User’s Guide as  
being accessible to the operator.  
The Center for Devices and Radiological Health (CDRH) of the U.S.  
Food and Drug Administration implemented regulations for laser  
products in 1976. These regulations apply to laser products  
WorkCentre Pro 555/575  
E-3  
       
manufactured from August 1, 1976. Compliance is mandatory for  
products marketed in the United States. The WorkCentre Pro is in  
compliance with the CDRH regulation.  
The equipment also complies with laser product performance  
standards set by governmental, national and international agencies  
as a Class 1 Laser Product.  
Third Party Certification  
The Xerox WorkCentre Pro 555/575 is certified by various bodies in  
compliance with national and international safety standards.  
120v 60Hz Nominal Markets:  
Underwriter Laboratories Inc., UL 1950, Third Party Edition, within  
reciprocity agreements which include requirements for Canada.  
230v, 50 Hz Nominal Markets:  
IEC950: 1991 including A1, A2, A3 and A4.  
The Xerox WorkCentre Pro 555/575 is manufactured under an ISO  
9002 quality registration scheme.  
Radio Frequency Emissions USA  
This equipment has been tested and found to comply with the limits  
for a Class B digital device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment  
generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If  
this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off an  
on, the user is encouraged to try to correct the interference by one or  
more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from  
that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for  
help.  
E-4  
WorkCentre Pro 555/575  
     
Changes or modifications to this equipment not specifically approved  
by the Xerox Corporation may void the users authority to operate this  
equipment.  
WARNING  
Shielded cables must be used with this equipment to  
maintain compliance with FCC regulations  
WorkCentre Pro 555/575  
E-5  
European Certification  
Approvals and Certification  
The CE marking applied to this product symbolizes Xerox Limited  
Declaration of Conformity with the following applicable Directives of  
the European Union as of the dates indicated:  
January 1, 1995: Council Directive 73/23/EEC amended by Council  
Directive 93/68/EEC, approximation of the laws of the member states  
related to low voltage equipment.  
January 1, 1996: Council Directive 89/336/EEC, approximation of  
the laws of the member states related to electromagnetic  
compatibility.  
March 9, 1999: Council Directive 99/5/EEC approximation of the laws  
of the member states related to R&TTE.  
A full declaration, defining the relevant directives and referenced  
standards can be obtained from your Xerox Limited representative or  
by contacting:  
Xerox Limited Environmental Health and Safety,  
Xerox Limited Technical Centre,  
PO Box 17,  
Bessemer Road,  
Welwyn Garden City,  
Herts AL7 1HE, England  
Telephone: +44(0)1707 353434  
WARNING  
This product is certified manufactured and tested in  
compliance with strict safety and radio frequency  
interference regulations. Any unauthorized alteration which  
includes the addition of new functions or the connection of  
external devices may impact this certification. Please  
contact your local Xerox Limited representative for a list of  
approved accessories.  
E-6  
WorkCentre Pro 555/575  
       
WARNING  
In order to allow this product to operate in proximity to  
industrial, Scientific and medical (ISM) equipment, the  
external radiation from the ISM equipment may have to be  
limited or special mitigation measures taken.  
WARNING  
Shielded cables must be used with this equipment to  
maintain compliance with Council Directive 89/336/EEC.  
UK Electricity at Work Regulation  
The Electricity at Work Regulation 1989 came into force in England  
and Wales on the 1 April 1990. This 1989 Regulation places a duty on  
all employers and self-employed persons to ensure the electrical  
system in their premises are constructed, maintained and operated in  
such a manner as to prevent, so far as reasonably practical, danger.  
This includes ensuring all electrical equipment connected to such  
electrical systems are safely constructed, maintained and operated.  
All Xerox equipment have been designed to exacting safety  
standards. They have all undergone a variety of stringent safety tests  
including earth bond, insulation resistance and electrical strength  
tests. Xerox Limited manufacturing plants have been awarded ISO  
9000 quality certification and are subject to regular audits by the  
British Standards Institution or equivalent national standards body.  
Xerox equipment which has been properly and regularly serviced and  
maintained should not have to undergo additional specific safety tests  
pursuant to the 1989 Regulation. Customers wishing to complete  
safety testing should contact Xerox Limited Technical Centre (see  
page 1) for advice prior to any test implementation.  
Xerox equipment should, however, be properly and regularly serviced  
and maintained at all times.  
QUESTION: What is the Electricity at Work Regulation?  
ANSWER: The Electricity at Work Regulation 1989 came into force in  
England and Wales on the 1 April 1990. This 1989 Regulation places  
a duty on all employers and self-employed persons to ensure the  
electrical systems in their premises are constructed, maintained and  
operated in such a manner as to prevent, so far as reasonably  
WorkCentre Pro 555/575  
E-7  
   
practicable, danger. This includes ensuring all electrical products  
connected to such electrical systems are safely constructed,  
maintained and operated.  
QUESTION: Does Xerox Limited comply with the Electricity at  
Work Regulation?  
ANSWER: The regulation places a duty on all employers and  
self-employed persons to ensure the electrical systems in their  
premises are, effectively safe.  
The regulation does not impose on, amongst others, manufacturers  
or suppliers of such electrical systems. However, rest assured that all  
Xerox equipment which Xerox Limited and its authorized distributors  
supplies to customers, conform with all the relevant safety legislation  
and standards.  
QUESTION: Is Xerox equipment safe?  
ANSWER: All Xerox equipment supplied by Xerox Limited and their  
authorized distributors conform to all relevant safety legislation and  
standards.  
QUESTION: Is the Xerox equipment in my premises safe?  
ANSWER: All Xerox equipment supplied by Xerox Limited and their  
authorized distributors conform to all relevant safety legislation and  
standards. However, like all electrical equipment, they have to be  
regularly serviced and maintained by competent persons.  
Xerox Limited Customer Service Engineers ensure Xerox equipment  
is serviced and maintained to exacting Xerox safety standards. If you  
would like your Xerox equipment to be serviced and maintained to  
such high standards, please contact your local Xerox Limited  
Customer Service Organization. They will be pleased to assist you.  
QUESTION: Does the Xerox equipment in my premises comply  
with the Electricity at Work Regulations?  
ANSWER: All employers and self-employed persons must ensure  
that the electrical systems in their premises are safe. This will include  
ensuring Xerox equipment in such premises is safe.  
Xerox Limited’s Product Safety function has prepared a guide which  
contains a list of tests which may be completed by your Xerox Limited  
Customer Service Organization. THESE TESTS MUST BE  
CARRIED OUT ONLY BY PERSONS WHO POSSESS THE  
RELEVANT SKILL, KNOWLEDGE AND EXPERIENCE TO CARRY  
OUT SUCH TESTS.  
Please contact the Xerox Limited Customer Service Organization for  
further information.  
E-8  
WorkCentre Pro 555/575  
THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST  
EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY  
CAUSE DEATH, PERSONAL INJURY AND/OR DAMAGE TO  
PROPERTY.  
QUESTION: I would like to carry out my own safety tests on the  
Xerox equipment in my premises.  
ANSWER: You may, of course, request such tests as you deem  
necessary to satisfy yourself that your Xerox equipment is safe. Your  
Xerox Limited Customer Support will be pleased to advise you on  
such testing.  
QUESTION: I require records of all tests  
ANSWER: After safety testing, your Xerox Limited Customer Service  
Engineer will provide you with a certificate which details the results of  
all tests completed.  
In the event of any defect being noted, the Xerox equipment will be  
switched off and disconnected from the supply until the defect has  
been corrected. You will be advised of such action to enable such  
defects to be corrected.  
PLEASE NOTE: YOU MUST ENSURE THAT YOUR XEROX  
EQUIPMENT IS SAFE AT ALL TIMES  
Please contact us if you have any queries regarding the information  
provided in this document.  
Xerox Limited Environmental Health and Safety,  
Xerox Limited Technical Centre,  
PO Box 17,  
Bessemer Road,  
Welwyn Garden City,  
Herts AL7 1HE, England  
WorkCentre Pro 555/575  
E-9  
Environmental Compliance  
ENERGY STAR  
®
Xerox Corporation designed this product to  
comply with the guidelines of the ENERGY  
STAR program of the Environmental Protection  
Agency. As an ENERGY STAR Partner, Xerox  
has determined that this copier model meets  
the ENERGY STAR guidelines for energy  
efficiency.  
Low Power and Sleep Mode  
The Workcentre Pro 555/575 switch to a  
standby mode of operation when each task has  
been completed.  
In this mode of operation the power  
consumption is less than the ’Sleep Mode’  
energy efficiency limit required to satisfy  
energy start requirements.  
The machine recovers from standby mode  
when any task is initiated within 20 seconds.  
M
Environmental Choice  
120v, 60Hz products for Canada.  
Terra Choice Environmental Services Inc, of  
Canada has verified that this Xerox product  
conforms to all applicable Environmental  
Choice EcoLogo requirements for minimized  
impact on the environment.  
E-10  
WorkCentre Pro 555/575  
         
SWISS ENERGY 2000  
Xerox Corporation has designed and tested this product to meet the  
energy restrictions required by Swiss Energy 2000 compliance has  
been notified to the registration authorities.  
Recycled Paper  
The WorkCentre Pro 555/575 has established performance with the  
use of recycled paper with its consequent benefits to the  
environment. Xerox recommends part numbers:  
3R94565, A4 stock, 80g/m2 500 sheets  
3R6296, 8.5 x 11 inch stock, 80 g/m2 500 sheets  
The paper contains 50% post consumer content and can be obtained  
through Xerox and many other office suppliers.  
WorkCentre Pro 555/575  
E-11  
     
Telecommunications Requirements  
European Fax Approvals and Certification  
This Xerox product has been self-certified by Xerox for pan-European  
single terminal connection to the analogue public switched telephone  
network (PSTN) in accordance with Directive 1999/5/EC.  
The product has been designed to work with the national PSTNs and  
compatible PBXs of the following countries:  
Austria  
Germany  
Greece  
Luxembourg  
Netherlands  
Norway  
Sweden  
Belgium  
Switzerland  
United Kingdom  
Denmark Iceland  
France  
Finland  
Ireland  
Italy  
Portugal  
Spain  
In the event of problems, you should contact your local Xerox  
representative in the first instance.  
The product has been tested against TBR21. To assist in the use and  
application of terminal equipment which complies with this standard,  
the European Telecommunication Standards Institute (ETSI) has  
issued an advisory document (EG 201 121) which contains notes and  
additional requirements to ensure network compatibility of TBR21  
terminals. The product has been designed against, and is fully  
compliant with, all of the relevant advisory notes contained in this  
document.  
The product may be configured to be compatible with other country  
networks. Please contact your Xerox representative if it needs to be  
reconnected to another country’s network. There are no  
user-adjustable settings in the product.  
NOTE: Although this product can use either loop disconnect (pulse)  
or DTMF (tone) signalling it is recommended that it is set to use  
DTMF signalling. DTMF signalling provides reliable and faster call  
set-up.  
Modification, connection to external control software or to external  
control apparatus not authorised by Xerox, will invalidate its  
certification.  
E-12  
WorkCentre Pro 555/575  
       
FCC Regulations  
Send Header Requirements  
Federal Communications Commission (FCC) regulations require all  
persons within the United States who send any message via a  
facsimile machine to include an identifying message in the  
transmission. The message must clearly contain an identifier and  
telephone number for the entity (business or individual) sending the  
message.  
This facsimile machine provides the local ID and name features  
required for the FCC regulation. To satisfy the FCC regulation, the  
telephone number and name must be included with the printed  
document. To comply with the FCC rules, carefully read and follow  
the instructions listed in this document to program the local ID and  
name.  
Data Coupler Information  
This Xerox WorkCentre Pro 555/575 machine contains an internal  
data coupler. Its use is restricted by the FCC (Federal  
Communications Commission). To comply with the FCC rules, you  
must carefully read and follow the instructions listed below.  
This equipment complies with Part 68 of the FCC rules. On the rear of  
this equipment is a label that contains, among other information, the  
FCC registration number and Ringer Equivalence Number (REN). If  
requested, provide this information to your telephone company.  
The REN is useful to determine the quantity of devices you may  
connect to your telephone line and still have all of those devices ring  
when your number is called. In most, but not all areas, the sum of the  
RENs of all devices should not exceed five (5.0). To be certain of the  
number of devices you may connect to your line, as determined by  
the REN, you should call your local telephone company to determine  
the maximum REN for your calling area.  
WARNING  
Ask your local telephone company for the modular jack type  
installed on your line. Connecting this machine to an  
unauthorized jack can severely damage telephone company  
equipment. You, not Xerox, assume all responsibility and/or  
liability for any damage caused by the connection of this  
machine to an unauthorized jack.  
WorkCentre Pro 555/575  
E-13  
           
You may safely connect the machine to the following standard  
modular jack: USOC RJ-11C. Use the standard line cord (with  
modular plugs) provided with the installation kit to connect it.  
An FCC compliant telephone cord and modular plug is provided with  
this equipment. This equipment is designed to be connected to the  
telephone network or premises wiring using a compatible modular  
jack which is Part 68 compliant.  
Do not connect this machine to a party or coin operated phone line.  
Repairs to the machine should be made only by a Xerox  
representative or an authorized Xerox service agency. This applies at  
any time during or after the service warranty period. If unauthorized  
repair is performed, the remainder of the warranty period is null and  
void.  
If you find the telephone line is damaged or the telephone company  
notifies you that your machine is causing damage, disconnect the  
machine from the telephone line and call for service. Do not  
reconnect the machine until necessary repairs are made.  
The telephone company will, where practical, notify you when they  
need to temporarily disconnect service. However, if action is  
reasonable and necessary, but prior notice is not practical, they may  
still temporarily disconnect your service. In such cases they must:  
Immediately notify you of their temporary action.  
Reconnect service when the source of damage is removed.  
Inform you of your rights to bring a complaint to the FCC under FCC  
rules.  
The telephone company may make changes to its communications  
facilities, equipment, operations, or procedures. Such action must be  
reasonable, required in the operation of their business, and  
consistent with FCC rules. They must give you prior written  
notification if the changes can:  
Make your machine incompatible with their equipment.  
Require modification or alteration of the machine.  
Otherwise physically affect performance of the machine.  
E-14  
WorkCentre Pro 555/575  
WARNING  
When programming emergency numbers and/or making test  
calls to emergency numbers:  
Remain on the line and briefly explain to the dispatcher the  
reason for the call before hanging up.  
Perform such activities in the off-peak hours, such as early  
morning hours or late evenings.  
Canadian Certification  
Notice: The Industry Canada Label on the machine identifies certified  
equipment. This certification means that the equipment meets certain  
telecommunications networks protective, operational and safety  
requirements. Industry Canada does not guarantee the equipment  
will operate to the user’s satisfaction.  
Before installing this equipment, users should ensure that it is  
permissible to be connected to the facilities of the local  
telecommunications company. The equipment must also be installed  
using an acceptable method of connection. In some cases, the  
company’s inside wiring associated with a single line individual  
service may be extended by means of a certified connector assembly  
(telephone extension cord).  
The customer should be aware that compliance with the above  
conditions may not prevent degradation of service in some situations.  
Repairs to certified equipment should be made by an authorized  
Canadian maintenance facility designated by the supplier. Any repairs  
or alterations made by the user to this equipment, or equipment  
malfunctions, may give the telecommunications company cause to  
request the user to disconnect the equipment.  
Users should ensure for their own protection the electrical ground  
connections of the power utility, telephone lines and internal metallic  
water pipe system, if present, are connected together. This  
precaution may be particularly important in rural areas.  
CAUTION  
Users should not attempt to make such connections  
themselves, but should contact the appropriate  
electric inspection authority or electrician, as  
appropriate.  
WorkCentre Pro 555/575  
E-15  
   
Notice: The Ringer Equivalence Number (REN) assigned to each  
terminal device provides an indication of the maximum number of  
terminals allowed to be connected to a telephone interface. The  
termination on an interface may consist of any combination of devices  
subject only to the requirement that the sum of the Ringer  
Equivalence Numbers of all the devices does not exceed 5.  
This digital apparatus does not exceed the Class A limits for radio  
noise emissions from digital apparatus set out in the Radio  
Interference Regulations of Industry Canada.  
Cet appareil numérique est conforme aux limites d'émission de bruits  
radioélectriques pour les appareils de classe A stipulées dans le  
Règlement sur le brouillage radioélectrique du ministère des  
Industries du Canada.  
E-16  
WorkCentre Pro 555/575  
 
Index  
A
accessories  
background jobs 5-2  
batching 5-15  
paper trays B-2  
account codes 5-27  
default setting 5-27  
using 5-26  
battery 9-20  
blank pages 12-10  
broadcasting  
activity report  
Confirmation Report 9-5  
group send 2-28  
manual group dialing 4-10  
busy signal 4-8, 12-4  
automatic mode 9-4  
fields 9-2  
printing 9-16  
setup 9-29-5  
activity reports 9-16  
setup using ControlCentre 11-24  
ADF  
maximum capacity D-1  
adjusting  
cables  
PC interface D-2  
cancelling jobs 6-16-5  
continuous poll 7-13  
direct send 6-5  
ringer volume 2-45, 2-46, 2-47, 2-48  
alarms 12-3  
toner empty C-8  
in ADF 6-1  
alpha dialing 4-34-4  
alternate number dialing function 2-13, 2-20  
answer mode, setting  
line 1 3-3  
memory jobs 6-16-5  
capacity  
document tray D-1  
paper cassette D-1  
cassette  
arrow keys  
for programming the menu mode 2-2  
assigning one touch key  
using ControlCentre 11-14  
authorizing  
setting the department control 2-31  
automatic document feeder  
maximum capacity D-1  
automatic receive mode  
default setting 3-3  
see paper cassette C-3  
Chain Dial Key  
using 4-9  
changing  
number of redials 2-38  
password for ControlCentre 11-5  
characters  
alpha dialing 4-34-4  
character code table 2-8  
correcting 2-9  
entering 2-7  
WorkCentre Pro 555/575  
INDEX-1  
Charge Code Key  
used 5-10  
charge codes 5-10  
chemicals C-21  
toner pack yield D-3  
continuous polling 7-11  
contrast  
default setting 2-40  
cleaning  
control  
cabinet C-21  
image quality 12-11  
ozone filter C-21  
account codes 5-26, 5-27  
setting department codes 2-31  
control panel  
codes  
error code 12-6  
account 5-27  
one touch label 2-30  
department 2-31  
ControlCentre  
Department Code Report 9-19  
error codes 12-6  
collating  
activity report setup 11-24  
assigning one touch key 11-14  
collating 11-11  
collate copy 10-1  
collate fax 3-7  
using ControlCentre 11-11  
communication errors 5-2  
communications  
confirmation report setup 11-24  
cover sheet setting 11-6  
creating mailbox 11-20  
deleting mailbox 11-22  
deleting one touch key 11-15  
department code setting 11-2211-23  
department codes changing 11-23  
department codes deleting 11-23  
editing mailbox 11-21  
automatic receptions 3-3  
communication modes D-1  
error codes 12-6  
error messages 12-3  
job numbers 5-3  
multi-access 2-552-58  
programmed group dialing 2-262-29  
relay operations 5-335-34  
sending a document 5-45-9  
transmission problems 12-9  
transmissions, described 5-1  
confidential mailbox ITU-T 8-1  
confirmation reports  
group poll 9-10  
editing one touch key 11-14  
fax numbers assigned to phonebook  
11-11  
faxing long originals 11-8  
group dial numbers 11-17, 11-18  
mailbox setting 11-2011-22  
opening phonebook file 11-19  
opening settings file 11-26  
oversized documents 11-11  
password changing 11-5  
phonebook setting 11-1211-19  
printing reports 11-2411-26  
programming one touch keys 11-12  
receive footer setting 11-9  
receive interval setting 11-10  
receiving faxes 11-12  
group send 9-8  
memory send 9-7  
relay originator 9-12  
setup 9-59-8  
setup using ControlCentre 11-24  
confirming transmissions 5-16  
consumables  
drum life D-3  
paper C-1  
toner C-8  
receiving, printer not available 11-9  
reception report setup 11-25  
redial options 11-7  
INDEX-2  
WorkCentre Pro 555/575  
reducing 11-11  
resend stored fax 5-29  
saving a phonebook 11-19  
saving settings 11-26  
ringer volume 2-45, 2-46, 2-47, 2-48  
secure receive 3-10  
secure receive 11-9  
secure send 5-32  
secured send setting 11-7  
sending faxes 11-6  
using ControlCentre 11-211-3  
Delay Start Key  
setting fax receive options 11-911-12  
setting fax send options 11-611-8  
setting power save 11-4  
used 5-8  
delayed operations  
batching 5-15  
delayed start 5-1, 5-8  
Delete Key  
settings report setup 11-25  
speed dial numbers 11-15, 11-16, 11-17  
telephone line setting 11-3  
using 11-111-26  
used 2-10  
groups 2-29  
WorkCentre setting 11-211-5  
Copy Key  
ITU-T mailbox documents 8-9  
speed dial numbers 2-19  
deleting one touch key  
using ControlCentre 11-15  
density, scanning D-2  
Department Code Report 9-19  
department codes  
collating 10-1  
used 10-1  
copying 10-110-3  
collating 10-1  
cover sheet  
creating 5-12  
sending a cover sheet 5-13  
setting using ControlCentre 11-6  
Cover Sheet Key  
changing 2-34  
changing using ControlCentre 11-23  
deleting using ControlCentre 11-23  
Department Code Report 9-19  
used 5-13  
creating & deleting ITU-T mailboxes 8-2, 8-4  
using 5-28  
machine dimensions D-2  
dial directory  
D
darken contrast 2-40  
data sheet D-1D-3  
date and time  
see also one touch directory, speed dial  
numbers  
setting using ControlCentre 11-5  
default settings  
programming telephone numbers  
2-122-30  
account code 5-27  
answer mode 3-33-6  
contrast and resolution 2-40  
error correct mode 2-36, 5-22  
junk mail 2-44  
line monitor 2-54  
long original 2-37  
dialing 4-14-11  
alpha dialing 4-34-4  
alternate numbers 2-13, 2-20  
chain dialing 4-9  
dialing message 12-9  
keypad dialing 4-7  
manual dialing 4-2  
memory send or direct send 5-4  
reports 9-29-14  
WorkCentre Pro 555/575  
INDEX-3  
manual group dialing 4-10  
one touch dialing 4-6  
speed dialing 4-5  
storing in a local ITU-T mailbox 8-5  
Down Arrow key  
for programming the menu mode 2-2  
dimensions D-2  
Direct Access Function Keys 2-11  
map 2-11  
error message 12-4  
drum life D-3  
Direct Send Key  
drum life warning 12-4, C-12  
used 5-7  
direct send mode  
cancelling jobs 6-5  
ECM  
number of pages 5-17, 5-18  
sending documents 5-6  
setting 5-4, 5-6  
default 2-36  
described 5-17  
disable 5-22  
document feeder  
maximum capacity D-1  
document jams  
error code 12-6  
error message 12-3  
document misfeed 12-9  
resending stored documents 5-30  
document tray  
maximum capacity D-1  
reception problems 12-10  
transmission problems 12-9  
documents  
with 33.6K BPS modem 2-36  
editing one touch key  
using ControlCentre 11-14  
empty tray message 12-5  
enabling  
account codes 5-27  
cover sheet 5-12  
department codes 2-31  
ECM 2-36  
encoding systems D-2  
end tone 5-16  
Enter Key  
for programming the menu mode 2-2  
entering characters 2-7  
envelop Stock C-7  
environmental compliance E-1E-16  
ENERGY STAR E-10  
Environmental Choice E-10  
SWISS ENERGY 2000 E-11  
error codes 12-6  
copying 10-110-3  
deleting documents in ITU-T mailboxes  
8-9  
document jams 12-3  
document tray capacity D-1  
image error message 12-5  
long originals 2-37  
pix error message 12-5  
polling 7-17-13  
error correct mode  
default setting 2-36  
described 5-17  
polling a remote ITU-T mailbox 8-14  
printing documents in a ITU-T local mail-  
box 8-7  
disable 5-22  
with 33.6K BPS modem 2-36  
error messages 12-3  
toner empty C-8  
receiving 3-13-15  
resending stored documents 5-30  
sending to a remote ITU-T mailbox 8-11  
size D-1  
INDEX-4  
WorkCentre Pro 555/575  
polling a group 7-9  
F
presetting group numbers 2-26  
programmed group dialing 2-28  
relay group dialing 5-33  
receiving using ControlCentre 11-11  
fax options 5-175-25  
ECM disable 5-22  
listen to dial 5-19  
Group Phonebook 2-26  
number of pages 5-18  
secure send 5-23  
send then poll 5-20  
using ControlCentre 11-611-8,  
11-911-12  
see photo, resolution  
sending using ControlCentre 11-6  
height  
fax speed 2-17, 2-23, D-2  
setup 2-13  
machine dimensions D-2  
transmission problems 12-10  
features  
error message 12-4  
menu map 9-21  
image quality 12-11  
cleaning the machine 12-11  
reception problems 12-11  
images  
error message 12-5  
Insert Key  
Settings Report 9-22  
transmission confirmation 5-16  
fine resolution 2-40  
flowcharts  
menu map 2-4  
free memory 5-3  
used 2-10  
error code 12-6  
substitute receive to memory 3-9  
fuser cleaner  
document jams 12-3  
error codes 12-6  
job numbers 5-3  
memory send transmissions 5-5  
Job Status Key  
cancelling jobs 6-16-5  
used 6-1  
jobs in memory  
cancelling 6-16-5  
priority transmissions 5-9  
receive to memory 3-9  
junk mail  
supplies B-1  
fuser heater  
message 12-5  
G
group dial numbers  
deleting using ControlCentre 11-18  
modifying using ControlCentre 11-18  
presetting using ControlCentre 11-17  
group dialing  
continuous polling 7-11  
deleting group numbers 2-29  
described 5-1  
default setting 2-44  
group polling 7-9  
manual group dialing 4-10  
modifying group numbers 2-29  
K
keypad dialing 4-7  
WorkCentre Pro 555/575  
INDEX-5  
dimensions D-2  
type D-2  
weight D-3  
L
LAN  
connectivity D-2  
machine features  
laser safety E-3  
Left Arrow Key  
menu map 2-4  
creating using ControlCentre 11-20  
deleting using ControlCentre 11-22  
described 5-1  
for programming the menu mode 2-2  
legal paper  
supplies B-1  
letter paper  
supplies B-1  
lighten contrast 2-40  
line  
busy signal 12-4  
ECM 2-36, 5-22  
listen to dial 5-17, 5-19  
line monitor  
editing using ControlCentre 11-21  
ITU-T mailboxes 8-18-19  
attaching a subaddress 8-16  
bulletin board mailbox 8-1  
confidential mailbox 8-1  
creating & deleting mailboxes 8-2,  
8-4  
box 8-9  
default setting 2-54  
lines  
number of connnectable D-2  
listen to dial  
local mailbox 8-2  
polling a remote mailbox 8-14  
printing documents in a local ITU-T  
mailbox 8-7  
described 5-17  
setting 5-19  
remote mailbox 8-11  
lists 9-19-23  
box 8-11  
see also reports  
setup 8-2  
activity report 9-2, 9-4, 9-16  
confirmation reports 9-59-8  
department code report 9-19  
menu map 9-21  
storing documents in a local mailbox  
8-5  
polling a document using a subaddress  
8-18  
sending to a subaddress 8-17  
setting using ControlCentre 11-2011-22  
Mailbox ITU-T Key  
one touch numbers 2-20  
pending jobs report 9-18  
printing 9-169-23  
reception report 9-14  
settings report 9-22  
local mailboxes  
ITU-T 8-2  
long original 2-37  
setting using ControlCentre 11-8  
low toner, error message 12-5  
setup 8-2, 8-4  
maintaining the machine C-1C-29  
paper, replacing C-1  
toner, replacing C-8  
Manual Dial Key  
used 4-2, 4-8  
manual group dialing 4-10  
Manual Group Key  
used 4-10  
manual receive mode  
default setting 3-33-6  
M
machine  
INDEX-6  
WorkCentre Pro 555/575  
reception problems 12-10  
manual send 5-8  
master code  
changing the department codes 2-34  
memory  
normal contrast 2-40  
number of pages  
described 5-17  
setting 5-18  
error code 12-6  
Numeric Keypad  
free memory 3-9, 5-3, 12-6  
overflow message 12-4  
power failure 12-5  
for programming the menu mode 2-2  
receive to memory 3-2, 3-9  
reception message 12-3  
memory full  
during receive to memory 3-9  
memory reception 12-3  
memory send 5-5  
off-hook dialing 4-2  
one touch dialing 4-6  
one touch directory  
listing 2-20  
programming 2-20  
one touch keys  
group numbers 2-28  
linking 2-14, 2-27  
programming 2-20  
cancelling jobs 6-16-5  
described 5-1  
limitation 5-5  
programming from ControlCentre 11-12  
one touch label 2-30  
on-hook dialing 4-2  
sending documents 5-5  
setting 5-4  
Menu Key  
opening phonebook file  
using ControlCentre 11-19  
opening settings file  
using ControlCentre 11-26  
operator control panel  
error code 12-6  
for programming the menu mode 2-2  
menu map 2-42-6  
Menu Map Report 9-21  
menu mode  
programming the features 2-1  
menus  
see also menu map  
printing a Menu Map 9-21  
messages  
options  
fax options, setting 5-175-25  
paper trays B-2  
ordering supplies automatically B-3B-8  
error messages 12-3  
modem  
memory overflow 12-4  
overseas communications  
ECM 2-36  
transmission problems 12-10  
oversized documents  
discard extra 3-15  
ECM settings 2-36  
limitation 2-36  
modes of operation  
communication modes D-1  
modifying  
department codes 2-34  
group numbers 2-29  
speed dial numbers 2-19  
multi access communications 2-55  
multiple polling receptions 7-9  
reducing an incoming fax 3-8  
using ControlCentre 11-11  
WorkCentre Pro 555/575  
INDEX-7  
confidential ITU-T mailboxes 8-1  
secure receive 3-2, 3-10  
secure send 5-23  
P
page numbers  
cover sheet 5-11  
direct send transmissions 5-17, 5-18  
error code 12-6  
phonebook  
setting one touch numbers 2-20  
setting speed dial numbers 2-13  
setup 2-12  
setting the number of pages 5-18  
paper  
phonebook setting  
empty paper cassette 12-5  
memory reception 12-3  
paper cassette capacity D-1  
paper jams C-24C-29  
receiving oversized documents 3-8  
replacing C-1  
using ControlCentre 11-1211-19  
Phonebook Setup Key  
using 2-122-30  
Photo 2-40  
picture quality  
cleaning the machine 12-11  
reception problems 12-11  
pix error message 12-5  
polling 7-17-13  
size D-1  
supplies B-1  
paper cassette  
capacity D-1  
cancelling continuous poll 7-13  
continuous 7-117-13  
error message 12-5  
group 7-9  
modifying or cancelling documents  
stored in a polling box 7-6  
polling reception, described 7-87-10  
polling transmission, described 5-2,  
7-27-5  
error messages 12-5  
reception problems 12-10  
replacing paper C-3  
paper jams C-24C-29  
reception problems 12-11  
paper tray  
empty tray message 12-5  
paper Tray Capacity D-1  
paper trays  
remote documents 7-8  
remote ITU-T mailboxes 8-14  
send then poll 5-17, 5-20  
storing documents to be polled 7-27-5  
poor quality  
error messages 12-5  
options B-2  
supplies B-2  
password changing  
using ControlCentre 11-5  
Pause Key 2-12, 4-2, 4-7  
PC emulation D-2  
image quality 12-11  
consumption D-2  
voltage D-2  
wattage D-2  
PC interface  
connector D-2  
PC operating environment D-2  
PC scanning specifications D-2  
pending jobs  
see also memory send  
Pending Jobs Key  
used 9-18, 9-19, 9-21  
Pending Jobs Report 9-18  
personal documents  
power cord  
reception problems 12-10  
power failure  
error code 12-6  
Power Failure List 9-20  
power save  
setting using ControlCentre 11-4  
INDEX-8  
WorkCentre Pro 555/575  
presetting  
groups 2-26  
receive footer  
ITU-T mailbox numbers 8-2, 8-4  
one touch keys 2-20  
speed dial numbers 2-13  
receive interval  
setting using ControlCentre 11-10  
printer  
printer width D-1  
printer driver D-2  
printer not available  
receive to memory 3-9  
printing  
receive to memory  
described 3-2, 3-9  
receiving documents 3-13-15  
collate fax 3-7  
default contrast and resolution 2-40  
memory reception message 12-3  
polling 7-3, 7-4, 7-5, 7-9  
receive to memory 3-9  
reception problems 12-10  
refuse junk mail 2-44  
documents in a ITU-T mailbox 8-7  
memory reception 12-3  
method D-2  
reception problems 12-11  
Priority Key  
used 5-9  
priority send  
secure receive 3-103-14  
setting the answer mode 3-33-6  
using ControlCentre 11-12  
receiving, printer not available  
using ControlCentre 11-9  
reception problems 12-10  
Reception Reports 9-14  
reception reports  
setup using ControlCentre 11-25  
recording  
recording and printing method D-2  
recording paper  
described 5-1  
priority transmissions 5-9  
priority transmission 5-9  
process unit  
replacing C-12  
programmed group dialing 2-262-29  
presetting group numbers 2-26  
programming  
characters 2-7  
department codes 2-31  
group numbers 2-26  
ITU-T mailbox numbers 8-2, 8-4  
keys to use 2-2  
menu mode features 2-1  
one touch keys 2-20  
phonebook 2-122-30  
speed dial numbers 2-13  
text 2-7  
oversized documents 3-15  
receiving oversized documents 3-8  
size D-1  
recording unit  
image quality 12-11  
recovering documents  
resending stored documents 5-30  
redial  
automatic 4-8  
count and interval 2-38, 2-39  
manual 4-8  
maximum times 5-2  
Q
quality  
cleaning the machine 12-11  
error messages 12-5  
reception problems 12-11  
troubleshooting 12-11  
number of redials 5-29  
options from ControlCentre 11-7  
reduce incoming fax 3-8  
using ControlCentre 11-11  
WorkCentre Pro 555/575  
INDEX-9  
refuse junk mail 2-44  
relay groups  
default setting 5-29  
resending 5-30  
communications 5-33  
Relay Key  
used 5-34  
relay operations 5-335-34  
described 5-1  
reserved operations  
see also delayed start  
priority transmissions 5-9  
resolution  
see also contrast  
relay originator report 9-5, 9-12  
relay station report 9-14  
relay stations  
Reception Report 9-14  
remote communications  
error code 12-6  
default setting 2-40  
retrieving documents  
continuous polling 7-11  
polling 5-2, 7-87-11  
remote ITU-T mailboxes 8-14  
send then poll 5-17, 5-20  
Right Arrow Key  
remote mailboxes  
ITU-T 8-11  
remote stations  
for programming the menu mode 2-2  
right side cover  
error codes 12-6  
error code 12-6  
error message 12-4  
transmission problems 12-10  
Replace Drum  
ringer volume  
default setting 2-45, 2-46, 2-47, 2-48  
error message 12-5  
replacing  
paper C-1  
toner pack C-8  
reports 9-19-23  
safety certification E-1E-16  
Canada E-15  
CE marking E-6  
European certification E-6  
fax approvals E-12  
FCC regulations E-13  
safety requirements  
ampere ratings E-2  
building codes E-2  
cleaning E-1  
activity reports 9-19-5, 9-16, 11-24  
Confirmation Report 9-59-8  
confirmation reports 11-24  
Department Code Report 9-19  
group poll 9-5, 9-10  
group send 9-5, 9-8  
Mailbox ITU-T Report 9-17  
Menu Map 9-21  
covers E-2  
data coupler E-13  
earthing E-2  
energy saving E-2  
extension cord E-2  
fuser area E-3  
grounding E-2  
guards E-2  
insurance requirements E-2  
interlock switches E-2  
laser safety E-3  
Pending Jobs Report 9-18  
Power Failure List 9-20  
printing 9-169-23  
printing from ControlCentre 11-2411-26  
Reception Reports 9-14  
reception reports 11-25  
relay originator 9-5, 9-12  
Settings Report 9-22  
settings reports 11-25  
resend stored fax 5-295-30  
location E-2  
INDEX-10  
WorkCentre Pro 555/575  
ozone E-3  
group send 2-28  
power source E-2  
radio frequency emissions E-4  
send header E-13  
telecommunications requirements  
E-12E-16  
ITU-T mailboxes 8-11  
manual group 4-10  
manual send 5-8  
memory send 5-5  
priority transmission 5-9  
secured send 5-17, 5-23  
selecting options 5-175-25  
send then poll 5-17, 5-20  
sending a document 5-5  
UK electricity at work regulation E-7  
ventilation E-2  
warnings E-1  
saving a phonebook  
using ControlCentre 11-19  
saving settings  
using ControlCentre 11-26  
scanner  
sending faxes  
from ControlCentre 11-6  
error messages/codes 12-312-7  
image quality 12-11  
scanning  
density D-2  
width D-1  
secure receive 3-103-14  
automatic 3-10  
answer mode 3-33-6  
department codes 2-31  
fax options 5-175-25, 11-611-8,  
11-911-12  
described 3-2  
groups 2-26  
ending 3-14  
using ControlCentre 11-9  
secured send  
ITU-T mailbox 8-2, 8-4  
machine default settings 2-36  
number of pages 5-18  
one touch 2-20  
described 5-2  
job feature 5-17, 5-23, 5-32  
setting using ControlCentre 11-7  
security  
setting one touch 2-20  
speed dial 2-13  
using ControlCentre 11-111-26  
settings reports  
error code 12-6  
refuse junk mail 2-44  
transmit security 5-32  
security codes  
setup using ControlCentre 11-25  
error codes 12-6  
documents D-1  
send header  
paper D-1  
using ControlCentre 11-6  
send then poll 5-17, 5-20  
sending documents 5-4, 5-55-8  
batching 5-15  
skewed pages 12-9  
speaker  
listen to dial 5-17, 5-19  
speed D-2  
charge codes 5-10  
confirming a transmission 5-16  
cover sheet 5-13  
transmission problems 12-10  
speed dial numbers  
deleting 2-19  
delayed start 5-8  
direct send mode 5-6  
deleting using ControlCentre 11-17  
modifying 2-19  
WorkCentre Pro 555/575  
INDEX-11  
modifying using ControlCentre 11-16  
presetting using ControlCentre 11-15  
setup 2-13  
supplies B-1  
toner pack yield D-3  
speed dialing 4-5  
alarms 12-3  
standard resolution 2-40  
Stop Key  
toner empty C-8  
top cover  
cancelling a direct send job 6-1  
described 6-1  
for programming the menu mode 2-2  
store for resending  
error code 12-6  
error message 12-5  
total pages 5-17, 5-18  
transmission modes  
default settings 5-4  
described 5-1  
and redial interval 2-38  
stored documents  
delayed 5-8  
direct send 5-4, 5-6  
manual send 5-8  
polling 7-17-13  
memory send 5-4, 5-5  
transmission rate D-2  
transmission problems 12-10  
transmissions  
advanced transmissions 5-26  
transmitting  
storing documents  
delayed start 5-8  
ITU-T mailboxes 8-5  
Subaddress ITU-T Key  
attaching a subaddress 8-16  
polling a document using a subaddress  
8-18  
batching 5-15  
confirming transmissions 5-16  
delayed start 5-8  
direct send 5-4, 5-6  
ECM 2-36, 5-22  
entering charge codes 5-10  
error mode 4-8  
sending to a subaddress 8-17  
super fine resolution 2-40  
supplies B-1B-8  
automatic ordering B-3B-8  
fuser cleaner B-1  
paper B-1  
toner B-1  
mailbox communications 8-18-19  
manual send 5-8  
memory send 5-4, 5-5  
priority transmissions 5-9  
problems 12-9  
T
telephone handset and cradle  
reception problems 12-10  
telephone line  
redialing 4-8  
relay communications 5-33  
resending stored documents 5-30  
secured send 5-17, 5-23  
send then poll 5-17, 5-20  
sending a cover sheet 5-13  
storing documents to resend 5-29  
transmission types, described 5-15-2  
using a department code 5-28  
using an account code 5-26  
troubleshooting 12-112-11  
ECM 2-36, 5-22  
setting using ControlCentre 11-3  
telephone numbers  
programming the phonebook 2-122-30  
text  
programming 2-7  
toner  
error message 12-5  
replacing C-8  
INDEX-12  
WorkCentre Pro 555/575  
error codes 12-6  
error messages 12-3  
image quality 12-11  
paper jams C-24C-29  
reception problems 12-10  
type, machine type D-2  
U
unavailable features  
error message 12-4  
V
voltage D-2  
volume,ringer  
adjusting 2-45, 2-46, 2-47, 2-48  
W
warming up message 12-5  
warnings  
drum life warning 12-4  
wattage D-2  
weight D-3  
width  
machine dimensions D-2  
printing width D-1  
scanning width D-1  
WorkCentre setting  
using ControlCentre 11-211-5  
WorkCentre Pro 555/575  
INDEX-13  

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