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Xerox DocuColor 12 Digital
Color Printer/Copier
System Administration Guide
The Document Company
Xerox
1
Safety
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3
The Xerox DocuColor 12 copier/printer and the
recommended maintenance supplies have been
designed and tested to meet strict safety
requirements. Attention to the following notes will
ensure the continued safe operation of your
copier/printer.
Electrical safety
•
•
Use only the power cord supplied with this
equipment.
Plug the power cord directly into a correctly
grounded electrical outlet. Do not use an
extension cord. If you do not know whether or
not an outlet is grounded, consult a qualified
electrician
4
5
•
Do not use a ground adapter plug to connect
this equipment to an electrical outlet that lacks
a ground connection terminal.
WARNING: You may get a severe electrical
shock if the outlet is not correctly grounded.
•
Do not place the copier/printer where people
may step on or trip on the power cord. Do not
place objects on the power cord.
•
•
Do not override or disable electrical or
mechanical interlocks.
Do not obstruct the ventilation openings.
These openings are provided to prevent
overheating of the machine.
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
I
WARNING: Never push objects of any kind into
slots or openings on this equipment. Making a
contact with a voltage point or shorting out a part
could result in fire or electrical shock.
1
•
If any of the following conditions occur, switch
off the power to the machine immediately and
disconnect the power cord from the electrical
outlet. Call an authorized Xerox service
representative to correct the problem.
–
The machine emits unusual noises or
odors.
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3
–
–
The power cord is damaged or frayed.
A wall panel circuit breaker, fuse, or other
safety device has been tripped.
–
–
–
Liquid is spilled into the copier/printer.
The machine is exposed to water.
Any part of the machine is damaged.
Disconnect Device
The power cable is the disconnect device for this
equipment. It is attached to the back of the
machine as a plug-in device. To remove all
electrical power from the machine, disconnect the
power cable from the electrical outlet.
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Laser safety
1
CAUTION: Use of controls, adjustments, or
procedures other than those specified in this
documentation may result in a hazardous
exposure to laser radiation.
This equipment complies with international safety
standards. With specific regard to laser safety, the
equipment complies with performance standards
for laser products set by government, national,
and international agencies as a Class 1 laser
product. It does not emit hazardous light, as the
beam is totally enclosed during all phases of
customer operation and maintenance.
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
III
Maintenance safety
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•
•
Do not attempt any maintenance procedure
that is not specifically described in the
documentation that is supplied with your
copier/printer.
Do not use aerosol cleaners. The use of
supplies that are not approved may cause
poor performance of the copier/printer, and
could create a dangerous condition.
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3
•
•
Use the supplies and cleaning materials only
as directed in this manual. Keep all of these
materials out of the reach of children.
Do not remove the covers or guards that are
fastened with screws. There are no parts
behind these covers that you can maintain or
service.
Do not perform any maintenance procedures
unless you have been trained to do them by a
Xerox representative or unless a procedure is
specifically described in one of the copier/printer
manuals.
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5
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Operational safety
1
Your Xerox equipment and supplies were
designed and tested to meet strict safety
requirements. These include safety agency
examination, approval, and compliance with
established environmental standards.
Your attention to the following safety guidelines
will help ensure the continued safe operation of
your copier/printer:
2
3
•
Use the materials and supplies specifically
designed for your copier/printer. The use of
unsuitable materials may result in poor
performance of the machine and possibly a
hazardous situation.
•
•
•
Follow all warnings and instructions that are
marked on or supplied with the machine.
Place the machine in a room that provides
adequate space for ventilation and servicing.
Place the machine on a level, solid surface
(not on a thick pile carpet) that has adequate
strength to support the weight of the machine.
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5
•
Do not attempt to move the machine. A
leveling device that was lowered when your
machine was installed may damage the
carpet or floor.
•
•
Do not locate the machine near a heat source.
Do not locate the machine in direct sunlight.
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
V
•
•
•
Do not locate the machine in line with the cold
air flow from an air conditioning system.
1
Do not place containers of coffee or other
liquid on the machine.
Do not block or cover the slots and openings
on the machine. Without adequate ventilation,
the machine may overheat.
•
Do not attempt to override any electrical or
mechanical interlock devices.
2
3
WARNING: Be careful when working in areas
identified with this warning symbol. These areas
may be very hot and could cause personal injury.
If you need any additional safety information
concerning the machine or materials, contact your
Xerox representative.
Ozone safety
This product produces ozone during normal
operation. The ozone is heavier than air, and the
quantity is dependent on copy volume. Providing
the correct environmental parameters, as
specified in the Xerox installation procedures,
ensures that concentration levels meet safe limits.
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5
If you need additional information about ozone,
request the Xerox publication, OZONE,
600P83222, by calling 1-800-828-6571 in the
USA. For a French language version, call 1-800-
828-6571 in the USA, then press 2.
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
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Notices
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3
Radio Frequency Emissions
FCC
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or
more of the following measures:
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5
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the
equipment and receiver.
•
•
Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
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Consult the dealer or an experienced radio/TV
technician for help.
Changes or modifications to this equipment not
specifically approved by the Xerox Corporation may void
the authority granted by the FCC to operate this
equipment.
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
VII
NOTICES
Shielded cables must be used with this equipment to
maintain compliance with FCC regulations.
1
In Canada
This digital apparatus does not exceed the Class
B limits for radio noise emissions from digital
apparatus as defined in the Radio interference
regulations of Industry Canada.
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3
FCC
The following applies to the product when
equipped with the Token Ring or Banyan Vines
connectivity options:
This equipment has been tested and found to
comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference when the equipment
is operated in a commercial environment. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may
cause harmful interference to radio
communications. Operation of this equipment in a
residential area is likely to cause harmful
interference in which case the user will be
required to correct the interference at his/her own
expense.
4
5
Changes or modifications to this equipment not
specifically approved by the Xerox Corporation
may void the user’s authority to operate this
equipment.
Shielded cables must be used with this equipment
to maintain compliance with FCC regulations.
In Canada
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7
This digital apparatus does not exceed the Class
A limits for radio noise emissions from digital
apparatus as defined in the Radio interference
regulations of Industry Canada.
NOTICES
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Safety Extra Low Voltage Approval
1
The Xerox DocuColor 12 copier/printer is in
compliance with various governmental agencies
and national safety regulations. All system ports
meet the Safety Extra Low Voltage (SELV) circuits
for connection to customer-owned devices and
networks. Additions of customer-owned or third-
party accessories that are attached to the copier/
printer must meet or exceed the requirements
listed above. All modules that require external
connection must be installed per the DocuColor
12 installation procedure.
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
IX
NOTICES
Certifications . . . in Europe
1
The CE marking that is applied to this product
symbolizes Xerox Europe’s Declaration of
Conformity with the following applicable Directives
of the European Union as of the dates indicated:
January 1, 1995: - Council Directive 73/23/EEC
amended by Council Directive 93/68/EEC,
approximation of the laws of the member states
related to low voltage equipment.
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3
January 1, 1996: - Council Directive 89/336/EEC,
approximation of the laws of the member states
related to electromagnetic compatibility.
Changes or modifications to this equipment not
specifically approved by Xerox Europe may void
the user’s authority to operate the equipment.
Shielded cables must be used with this equipment
to maintain compliance with the EMC Directive 89/
336/EEC.
This equipment is not primarily intended for use in
a domestic environment.
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5
A full declaration, defining the relevant Directives
and referenced standards, can be obtained from
your Xerox Europe representative.
WARNING: In order to allow this equipment to
operate in proximity to Industrial, Scientific and
Medical (ISM) equipment, the external radiation
from ISM equipment may have to be limited or
special mitigation measures taken.
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NOTICES
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
The following applies to the product when
equipped with Token Ring or Banyan Vines
connectivity options:
1
WARNING: This is a Class A product. In a
domestic environment, this product may cause
radio interference, in which case the user may be
required to take adequate measures.
Changes or modifications to this equipment not
specifically approved by Xerox Europe may void
the user’s authority to operate the equipment.
2
3
Shielded cables must be used with this equipment
to maintain compliance with the EMC Directive 89/
336/EEC.
WARNING: In order to allow this equipment to
operate in proximity to Industrial, Scientific and
Medical (ISM) equipment, the external radiation
from ISM equipment may have to be limited or
special mitigation measures taken.
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
XI
NOTICES
It’s Illegal . . . in the USA
1
Congress, by statute, has forbidden the copying of
the following subjects under certain
circumstances. Penalties of fine or imprisonment
may be imposed on those guilty of making such
copies.
1. Obligations or Securities of the United States Govern-
ment, such as:
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3
Certificates of Indebtedness National Bank Currency
Coupons from Bonds
Silver Certificates
Federal Reserve Bank Notes
Gold Certificates
Treasury Notes
United States Bonds
Federal Reserve Notes
Certificates of Deposit
Fractional Notes
Paper Money
Bonds and Obligations of certain agencies of the
government, such as FHA, etc.
Bonds. (U.S. Savings Bonds may be photo-
graphed only for publicity purposes in connec-
tion with the campaign for the sale of such
bonds.)
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5
Internal Revenue Stamps. (If necessary to
copy a legal document on which there is a
canceled revenue stamp, this may be done,
provided the reproduction of the document is
performed for legal purposes.)
Postage Stamps, canceled or uncanceled.
(For philatelic purposes, Postage Stamps may
be photographed, provided the reproduction is
in black and white and is less than 75% or
more than 150% of the linear dimensions of
the original.)
Postal Money Orders.
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Bills, Checks, or Drafts of money drawn by or
upon authorized officers of the United States.
Stamps and other representatives of value, of
whatever denomination, which have been or
may be issued under any Act of Congress.
NOTICES
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
2. Adjusted Compensation Certificates for Veter-
ans of the World Wars.
1
3. Obligations or Securities of any Foreign Gov-
ernment, Bank, or Corporation.
4. Copyrighted material, unless permission of
the copyright owner has been obtained or the
copying falls within the “fair use” or library
reproduction rights provisions of the copyright
law. Further information of these provisions
may be obtained from the Copyright Office,
Library of Congress, Washington, D.C. 20559.
Ask for Circular R21.
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3
5. Certificates of Citizenship or Naturalization.
(Foreign Naturalization Certificates may be
photographed.)
6. Passports. (Foreign Passports may be photo-
graphed.)
7. Immigration Papers.
8. Draft Registration Cards.
9. Selective Service Induction Papers that bear
any of the following Registrant’s information:
Earnings or Income
Court Record
Dependency Status
Previous military service
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5
Physical or mental condition
Exception: U.S. Army and Navy discharge
certificates may be photographed.
10. Badges, Identification Cards, Passes, or
Insignia carried by Military or Naval personnel,
or by members of the various Federal Depart-
ments, such as FBI, Treasury, etc. (unless
photograph is ordered by the head of such
department or bureau.)
Copying the following is also prohibited in
certain states:
Automobile Licenses - Drivers’ Licenses -
Automobile Certificates of Title.
The above list is not all inclusive, and no
liability is assumed for its completeness or
accuracy. In case of doubt, consult your
attorney.
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
XIII
NOTICES
It’s Illegal . . . in Canada
1
Parliament, by statute, has forbidden the copying
of the following subjects under certain
circumstances. Penalties of fines or imprisonment
may be imposed on those guilty of making such
copies.
1. Current bank notes or current paper money.
2. Obligations or securities of a government or bank.
3. Exchequer bill paper or revenue paper.
2
3
4. The public seal of Canada or of a province, or the seal
of a public body or authority in Canada, or of a court of
law.
5. Proclamations, orders, regulations or appointments,
or notices thereof (with intent to falsely cause same to
purport to have been printed by the Queen’s Printer
for Canada, or the equivalent printer for a province).
6. Marks, brands, seals, wrappers or designs used by or
on behalf of the Government of Canada or of a prov-
ince, the government of a state other than Canada or
a department, board, Commission or agency estab-
lished by the Government of Canada or of a province
or of a government of a state other than Canada.
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7. Impressed or adhesive stamps used for the purpose
of revenue by the Government of Canada or of a prov-
ince or by the government of a state other than Can-
ada.
8. Documents, registers or records kept by public offi-
cials charged with the duty of making or issuing certi-
fied copies thereof, where the copy falsely purports to
be a certified copy thereof.
9. Copyrighted material or trademarks of any manner or
kind without the consent of the copyright or trademark
owner.
10. The above list is provided for your convenience and
assistance, but it is not all inclusive, and no liability is
assumed for its completeness or accuracy. In case of
doubt, consult your solicitor.
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NOTICES
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Environmental Notices . . . in the USA
1
®
As an ENERGY STAR partner, Xerox
Corporation has determined that this copier/printer
®
model meets the ENERGY STAR guidelines for
energy efficiency.
®
ENERGY STAR is a US registered trademark.
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3
The ENERGY STAR program is a team effort
between the Environment Protection Agency and
the office equipment industry to promote energy-
efficient personal computers, monitors, printers,
fax machines and copiers. Reducing the energy
consumption of this equipment will help combat
smog, acid rain and long-term changes to the
climate by decreasing the emissions that result
from generating electricity.
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
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NOTICES
Environmental Notices . . . in Canada
1
As a participant in the Environmental Choice
program, Xerox Corporation has determined that
this copier/printer model meets the Environmental
Choice guidelines for energy efficiency.
Environment Canada established the
Environmental Choice program in 1988 to help
consumers identify environmentally responsible
products and services. Copier, printer and fax
products must meet energy efficiency and
emissions criteria, and exhibit compatibility with
recycled supplies. Currently, Environmental
Choice has more than 1600 approved products
and 140 licensees. Xerox has been a leader in
offering EcoLogo approved products. In 1996,
Xerox became the first company licensed to use
the Environmental Choice EcoLogo for its copiers
printers, and fax machines.
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NOTICES
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
1
Contents
2
3
Safety Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I
Electrical safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I
Maintenance safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IV
Operational safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V
Ozone safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VI
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .VII
Certifications . . . in Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .X
It’s Illegal . . . in the USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .XII
It’s Illegal . . . in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XIV
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1. About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Conventions used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
2. Managing counts and accounts . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Meter Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Confirm Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Auditron Administration mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Entering the Auditron Administration mode . . . . . . 2-5
Exiting the Auditron Administration mode. . . . . . . . 2-6
Create/Modify User Accounts. . . . . . . . . . . . . . . . . 2-7
Edit Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Reset Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Auditron Access . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Change of Auditron Administrator Password . . . . 2-12
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
XVII
CONTENTS
3. Tools Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Entering and Exiting Tools Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Entering Tools Mode. . . . . . . . . . . . . . . . . . . . . . . . 3-3
Exiting Tools Mode . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Tray Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Auto Tray Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Feature Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Basic procedure for setting Feature Defaults . . . . 3-10
Paper Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Reduce/Enlarge . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Original Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Photo Type – Photo & Text. . . . . . . . . . . . . . . . . . 3-13
Photo Type – Photo Type. . . . . . . . . . . . . . . . . . . 3-14
Text Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Lighten/Darken . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Output Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Color Shift. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Saturation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Variable Color Balance
1
2
3
(Yellow, Magenta, Cyan, Black) . . . . . . . . . . . . . . 3-18
Sharpness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Margin Shifts for Side 1 and Side 2 . . . . . . . . . . . 3-20
Corner Shift. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Variable Shift . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Edge Erase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Original Orientation. . . . . . . . . . . . . . . . . . . . . . . . 3-23
2 Sided Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Side 2 Rotate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Multiple-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
2 Pages Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
4 & 8 Pages Up. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Machine Set-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Audio Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Customize Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
System Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Adjusting Image Recognition settings. . . . . . . . . . 3-32
Auto Screening Adjust . . . . . . . . . . . . . . . . . . . . . 3-34
Machine Timeouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Reduce/Enlarge Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Change Tools Access Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Original Size Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Cleaning the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cleaning the Document Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Cleaning the Document Glass Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Cleaning the Edit Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Supply replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Replacing the Dry Ink Cartridge . . . . . . . . . . . . . . . 4-6
1
Replacing the Dry Ink Waste Container . . . . . . . . . 4-9
Replacing the Developer Waste Container. . . . . . 4-12
Replacing the Copy/Print Cartridge . . . . . . . . . . . 4-15
Replacing the Fuser Oil Cartridge . . . . . . . . . . . . 4-19
Replacing the Cleaning Web . . . . . . . . . . . . . . . . 4-24
2
3
Calling for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Supplies to keep on hand . . . . . . . . . . . . . . . . . . . 4-30
Recommended papers and transparencies . . . . . 4-31
Replacement Manuals (USA market only) . . . . . . 4-31
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
XIX
CONTENTS
1
2
3
4
5
6
7
CONTENTS
XX
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
1
1. About this manual
2
3
The System Administration screens enable the
system administrator to check meters,
consumables, and output counts. It also enables
the system administrator to access the Tools
Mode.
In the Tools Mode, the System Administrator can
set the default values for a variety of copy output
and copier/printer features, register custom colors,
and relocate/add or delete features from screens.
Finally, the System Administrator is generally the
one person trained to perform maintenance tasks,
order supplies, and perform removal/replacement
procedures.
The System Administration guide therefore is
divided into three parts:
4
5
•
Checking meters, consumables, and output
counts
•
•
Tools mode
Maintenance
This guide should be used in conjunction with the
DocuColor 12 User Guide and the Recommended
Materials for the DocuColor 12. For more
information about the DocuColor 12 with External
Digital Front End (DFE), refer to the DocuColor 12
Printer User Guide.
For planning information, refer to the DocuColor
12 Customer Site Planning Guide.
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
1–1
ABOUT THIS MANUAL
Conventions used in this manual
1
Descriptions of features and options generally
precede procedure steps. You may need to
combine several procedures to achieve
desired results.
This manual uses a number of symbols to
help you identify various kinds of information.
These symbols are described below.
2
3
The 1, 2, 3 symbol indicates the beginning of
a procedure. Be sure to follow steps carefully
in the order given.
NOTE: Notes provide extra information that
may be helpful to your understanding or
performance of procedures.
KEY POINT: The key symbol draws your
attention to important additional information,
hints, or tips.
4
5
WARNING: This symbol alerts you to an oper-
ating or maintenance procedure, practice, or
condition, that, if not strictly observed, could
result in injury or loss of life.
WARNING: This Hot Surface symbol warns
you of an area that may be very hot and would
cause personal injury if touched.
CAUTION:This symbol alerts you to an
operating or maintenance procedure, practice,
or condition that, if not strictly observed, could
result in damage to or destruction of
equipment or loss of data.
6
7
ABOUT THIS MANUAL
1–2
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
1
2. Managing counts and accounts
2
3
Overview
The System Administrator is responsible for
periodically checking the current counts for output
and consumables such as dry ink or fuser oil. Any
user can check these counts.
The System Administrator also confirms and edits
accounts, and has the option to delete accounts or
change the system administration password.
4
5
Use the Administration button, illustrated in Figure
1, above the numeric keypad and the procedures
in this chapter to perform these activities.
Figure 1: Administration button
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
2–1
MANAGING COUNTS AND ACCOUNTS
Meter Check
1
With the Meter Check feature, any user can check
the current copy volume for black and white, full-
color, three-color, or single color copies.
2
3
Press the Administration button above the
numeric keypad to display the Access screen, as
illustrated in Figure 2.
1
Figure 2: Access screen
Touch the Meters icon to display the Meters
screen, as illustrated in Figure 3.
2
3
Note the current counts for the various document
types.
Figure 3: Meters screen
4
5
Touch Close to display the Access screen.
4
5
Touch Close to exit Administration mode and
display the operator tabs.
6
7
MANAGING COUNTS AND ACCOUNTS
2–2
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Confirm Consumables
1
With the Confirm Consumables feature, any user
can check the state of DocuColor 12 consumables
to determine whether any of them needs
replacing.
2
3
Press the Administration button above the
numeric keypad to display the Access screen, as
illustrated in Figure 4.
1
Figure 4: Access screen
Touch the Consumables Status icon to display
the Consumables Status screen, as illustrated in
2
3
Note the current state for the various
consumables. “OK” indicates no replacement is
necessary.
Figure 5: Consumables Status screen
4
5
Touch Close to display the Access screen.
4
5
Touch Close to exit Administration mode and
display the operator tabs.
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
2–3
MANAGING COUNTS AND ACCOUNTS
Auditron Administration mode
1
When enabled, the Auditron Administration mode
keeps a count of the copy volume for each
registered account.
The System Administrator can perform the
following tasks in the Auditron Administration
Mode:
2
3
•
•
•
•
•
Create/Modify User Accounts
Auditron Access
Edit Accounts
Reset Accounts
Auditron Administrator Password
NOTE: To access any of the screens on which
you perform these functions, you must first enter
the System Administrator password.
This section leads you through the procedures for
entering and exiting Auditron Administration mode
and for the tasks described above.
4
5
6
7
MANAGING COUNTS AND ACCOUNTS
2–4
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Entering the Auditron Administration mode
1
Press the Administration button above the
numeric keypad to display the Access screen.
1
2
Touch the Auditron Administration button on the
screen to display the Enter Password screen, as
illustrated in Figure 6.
2
3
Figure 6: Enter Password screen
Use the numeric keypad to enter the correct
password and touch Enter on the Touch Screen to
display the Auditron Administration screen, as
illustrated in Figure 7.
3
NOTE: The default password is 11111. Be sure to
change the password so that unauthorized
individuals do not have access to the Auditron
Administration mode.
Figure 7: Auditron Administration screen
4
5
To close the window without entering a password,
touch Close.
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
2–5
MANAGING COUNTS AND ACCOUNTS
KEY POINT:
1
•
•
All previous programming selections are
canceled when you press the Clear All button
in the Auditron Administration mode.
You cannot program jobs while in the Auditron
Administration mode.
Exiting the Auditron Administration mode
2
3
To exit the Auditron Administration mode, touch
the Close button on the Auditron Administration
screen.
Touch Close to exit any screen within the Auditron
Administration mode without making changes and
to display the previous screen.
4
5
6
7
MANAGING COUNTS AND ACCOUNTS
2–6
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Create/Modify User Accounts
1
Use the Create/Modify User Accounts feature to
create user accounts for count administration
purposes
KEY POINT: You must create an account before
you edit (enter or change) its password, account
limit, or restrictions.
2
3
On the Auditron Administration screen, touch
Create/Modify User Accounts to display the
Create/Modify User Accounts screen, as
illustrated in Figure 8.
1
2
Perform one of the following:
Figure 8: Create/Modify User Accounts
screen
•
•
Use the up and down arrows to enter a new
account number.
Touch the Input Number With Keypad button
and type in the new account number using the
keypad.
4
5
Touch the Enter button.
Touch Close to display the Auditron
Administration screen.
3
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
2–7
MANAGING COUNTS AND ACCOUNTS
Edit Accounts
1
Use the Edit Accounts feature to change settings
or reset the counter for an account that was
previously created.
KEY POINT: You must create an account before
you edit (enter or change) its password, account
limit, or restrictions.
2
3
On the Auditron Administration screen, touch Edit
Accounts to display the Edit Accounts screen, as
illustrated in Figure 9.
1
2
Touch the Input Number with Keypad button and
type in an account number for an existing account
using the keypad.
Figure 9: Edit Accounts screen
Touch the Enter button.
Touch the Change Settings: Account #### icon
to display the Change Settings screen.
3
4
5
6
7
MANAGING COUNTS AND ACCOUNTS
2–8
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Perform one or more of the following:
4
1
•
Enter the Account Password.
Under the Account Password box, touch the
Input Number with Keypad button.
Type in a password for the account. The
password must be at least four digits long.
Figure 10: Change Settings screen
Touch the Enter button. The password is
2
3
displayed.
•
•
Enter the Account Limit.
Under the Account Limit box, touch the Input
Number with Keypad button.
Touch the Enter button. The account limit is
displayed.
Assign Restrictions.
Touch the appropriate button to indicate
whether the account has No Restrictions,
can make Color Only copies, or can make
Black & White Only copies.
4
5
Touch Close to display the Edit Accounts screen.
5
6
View the settings for the password, account limit,
and restrictions. If necessary, repeat step 3 to
change the values.
If you want to reset the number of Total Copies for
the account to zero, touch the Reset Counter
button.
Repeat steps 2-5 for other accounts.
7
8
Touch Close to display the Auditron
Administration screen.
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
2–9
MANAGING COUNTS AND ACCOUNTS
Reset Accounts
1
Use the Reset Accounts feature to delete current
accounts, reset copy counts to zero, disable copy
limits, or remove color restrictions.
2
3
On the Auditron Administration screen, touch
Reset Accounts to display the Reset Accounts
1
2
Perform one of the following:
•
•
•
•
To delete all current Auditron accounts, touch
Delete All Accounts.
Figure 11: Reset Accounts screen
To reset current copy counts for all accounts
to zero, touch Reset Copy Counters.
To remove copy count limits, touch Disable
All Copy Limits.
To remove color restrictions, enabling both
Black & White and Color copying and printing
for all users, touch Remove Color
Restrictions.
4
5
A confirmation screen displays.
Perform one of the following:
3
4
•
•
To confirm the action, touch Yes.
To cancel the action, touch No.
The Reset Accounts screen displays.
Touch Close to display the Auditron
Administration screen.
6
7
MANAGING COUNTS AND ACCOUNTS
2–10
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Auditron Access
1
Use the Auditron Access feature to enable the
Auditron feature, which tracks current copy
counts, copy limits, color limits, or accounts. You
can also set User Account Timeouts from the
Auditron Access screen.
KEY POINT: When the Auditron is enabled,
users must enter passwords in order to use the
copier. Therefore, the System Administrator must
ensure that at least one account is created and
assigned a password. Otherwise, the
2
3
Administration screens are accessible and the
general user screens are inaccessible.
On the Auditron Administration screen, touch
Auditron Access to display the Auditron Access
screen, as illustrated in Figure 12.
1
2
Perform one of the following:
Figure 12: Auditron Access screen
•
•
•
To use the Auditron feature, touch the
Enabled button.
4
5
To exit the Auditron feature, touch the
Disabled button.
To set a timeout for user accounts, touch the
User Account Timeout icon to display the
User Accounts Timeout screen, as illustrated
• Use the up and down arrows to set the
timeout (from 1 second to 10 minutes)
Figure 13: User Accounts Timeout screen
• Touch the Disable icon to remove any
timeout restrictions.
Touch Save to display the Auditron Access
screen.
6
7
Touch Save to display the Auditron Administration
screen.
3
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
2–11
MANAGING COUNTS AND ACCOUNTS
Change of Auditron Administrator Password
1
Use the Auditron Administrator Password feature
to change the password used by the System or
Auditron Administrator to enter Auditron
Administration and Tools modes.
2
3
On the Auditron Administration screen, touch
Auditron Administrator Password to display the
Auditron Administrator Password screen, as
illustrated in Figure 14.
1
Enter a value from the numeric keypad into the
New password box. Press the Enter button.
2
3
Figure 14: Auditron Administrator Password
screen
Enter the same number in the Confirm password
box. Press the Enter button.
NOTE: If you make a mistake in entering a value,
press Reset, type the number again, and press
the Enter button.
4
5
Touch Close to display the Auditron
Administration screen.
4
6
7
MANAGING COUNTS AND ACCOUNTS
2–12
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
1
3. Tools Mode
2
3
Overview
In the Tools Mode, the system administrator can
set the default values for a variety of copy output
and copier/printer features, or register custom
colors.
displayed when you enter the Tools Mode. From
this screen, you can access and change options
for the following features:
4
5
•
•
•
•
•
•
•
•
•
•
Tray Management
Feature Defaults
Figure 1: Tools screen
Machine Set-up
Audio Tones
Customize Screens
System Image Quality
Machine Timeouts
Reduce/Enlarge Defaults
Change Tools Access Number
Original Size Presets
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–1
TOOLS MODE
This chapter helps you enter and exit Tools Mode,
and provides information and procedures for each
of the features listed above to help you customize
the DocuColor 12.
1
KEY POINT: Touch Close on the Tools screen to
return to the operator tabs.
2
3
4
5
6
7
TOOLS MODE
3–2
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Entering and Exiting Tools Mode
1
Entering Tools Mode
KEY POINT:
•
•
All previous programming selections are
canceled when you press the Clear All button
in the Tools Mode.
2
3
You cannot program jobs while in the Tools
Mode.
the numeric keypad to display the Access screen,
illustrated in Figure 3.
1
Figure 2: Administration symbol
4
5
Figure 3: Access screen
Touch the Tools button to display the Tools
2
Access Number screen, as illustrated in Figure 4.
Figure 4: Tools Access Number screen
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–3
TOOLS MODE
Use the numeric keypad to enter the correct
password and touch Enter on the Touch Screen.
3
1
NOTE: The default password is 11111. Be sure to
change the password so that unauthorized
individuals do not have access to Tools Mode.
To close the window without entering a password,
touch Close.
After you have entered the correct password, the
Tools screen displays, as illustrated in Figure 5.
2
3
Figure 5: Tools screen
Exiting Tools Mode
To exit the Tools Mode, touch the Close button on
the System Administration Items screen.
4
5
Touch Close to exit any screen within Tools Mode
without making changes and to display the
previous screen.
6
7
TOOLS MODE
3–4
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Tray Management
1
The Tray Management screen displays the Paper
Type and Auto Tray Setup features.
Paper Type
The Paper Type screen displays Paper Trays 1, 2,
3 and 4 and the current type of stock (normal,
heavyweight, or transparency separators) that is
in each tray.
2
3
NOTE: Do not run heavyweight paper from Paper
Tray 1.
On the Tools screen, touch the Tray Management
icon to display the Tray Management screen, as
illustrated in Figure 6.
1
2
4
5
Figure 6: Tray Management screen
Touch the Paper Type icon to display the Paper
Type screen, as illustrated in Figure 7.
Figure 7: Paper Type screen
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–5
TOOLS MODE
Review the current settings for each tray. Use the
up and down arrows to highlight the desired paper
tray and touch the Change Settings button to
display the detail screen for the tray. A sample
detail screen for Trays 2, 3, and 4 is illustrated in
3
1
NOTE:
Figure 8: Sample Tray detail screen
•
You can not run heavyweight paper from
Paper Tray 1. The only option on the Tray 1
detail screen is Normal.
2
3
•
The Auto Tray Setup - Switching option, set
through Auto Paper Select, must be disabled
before you can select the Heavyweight option
for Trays 2, 3, or 4.
Touch the button for the setting that best
describes the paper type for the tray.
4
Touch Save to display the Paper Type screen.
5
6
If necessary, repeat steps 3 through 5 for another
paper tray.
Touch Close to display the Tray Management
screen.
7
8
4
5
Touch Close to display the Tools screen.
6
7
TOOLS MODE
3–6
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Auto Tray Setup
1
Touching Auto Tray Setup on the Tray
Management screen displays the Auto Tray Setup
screen.
On this screen, you can enable Auto Tray
Switching for Paper Trays 1, 2, 3, and 4.
Enabling Auto Tray Switching allows the copier/
printer to switch automatically to another tray with
the same size and type of paper when the first tray
runs out of paper.
2
3
NOTE: To enable Auto Tray Switching, ensure
that more than one tray is configured for the same
size paper and feeding orientation (long edge feed
or short edge feed).
On the Tools screen, touch the Tray Management
icon to display the Tray Management screen, as
illustrated in Figure 9.
1
2
4
5
Figure 9: Tray Management screen
Touch the Auto Tray Setup icon to display the
Auto Tray Setup screen, as illustrated in Figure
Figure 10: Auto Tray Setup screen
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–7
TOOLS MODE
Review the current settings for each tray and the
Auto Tray Switching option.
3
4
1
To enable or disable Auto Tray Switching, use the
up and down arrows to highlight the desired paper
tray, and touch the Change Settings button to
display the tray detail screen, as illustrated in
Touch Enable Auto Paper or Disable Auto
Paper.
Figure 11: Sample Tray detail screen
2
3
Touch Save to display the Auto Tray Setup
screen.
5
6
If necessary, repeat steps 3 and 4 for another
paper tray.
To enable or disable Auto Tray switching, use the
up and down arrows to highlight the Auto Tray
Switching option. Touch the Change Settings
button to display the Auto Tray Switching screen,
as illustrated in Figure 12.
Touch Switching Enabled, Switch-Auto Paper
Only, or Switching Disabled.
Figure 12: Auto Tray Switching screen
4
5
Touch Save to return to the Auto Tray Setup
screen.
7
8
9
Touch Close to display the Tray Management
screen.
Touch Close to display the Tools screen.
6
7
TOOLS MODE
3–8
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Feature Defaults
1
The Feature Defaults options enable you to
change factory default settings for a number of
features, including Paper Supply, Reduce/
Enlarge, Original Type, Image Quality Settings,
Margin Shift, Edge Erase, Original Orientation, 2
Sided Copy, and Multiple-Up. The first Feature
Defaults screen is illustrated in Figure 13
2
3
Figure 13: Feature Defaults screen
(page 1 of 4)
Because these procedures are very similar, use
the basic procedure that follows to set new
defaults. Any differences are noted in the
descriptions provided for each default and its
settings.
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–9
TOOLS MODE
Basic procedure for setting Feature Defaults
1
On the Tools screen, touch the Feature Defaults
icon to display the Feature Defaults screen, as
illustrated in Figure 14.
1
2
2
3
Review feature default items and their current
settings.
Figure 14: Feature Defaults screen
KEY POINT: There are multiple screens or
pages for Feature Defaults. The numbers in the
box at the top right of the screen indicate which
Feature Defaults screen you are viewing and the
total number of screens. For example, 1/4
indicates you are viewing the first of four Feature
Defaults screens.
To display items on other screens, touch the Next
Page button or Previous Page button.
To change the current setting of a feature, use the
up and down arrows to highlight the desired
feature.
3
4
5
Touch the Change Settings button to display the
feature detail screen.
Touch the button for the desired default.
4
5
Touch Save to display the Feature Defaults
screen.
If necessary, select another feature and change its
settings using steps 2-5. Refer to the sections that
follow for more information about individual
features.
6
Touch Close to display the Tools screen.
7
6
7
TOOLS MODE
3–10
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Paper Supply
1
This option allows you to designate the default
copier/printer to determine the paper tray to use
based on the size of the original document.
Figure 15: Paper Tray Default screen
2
3
Reduce/Enlarge
This option allows you to designate the default
reduction or enlargement. Selecting Auto enables
the copier/printer to determine the reduction or
enlargement percentage to use based on the size
of the original document and the selected paper
tray.
Figure 16: Reduce/Enlarge screen
The selected value is displayed in the percentage
box of the Reduce/Enlarge screen, as illustrated in
NOTE: Auto% cannot be used with Auto Paper
Supply.
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–11
TOOLS MODE
Original Type
1
This option allows you to set the original type for
the majority of the original documents you will be
copying or printing. Based on your selection, the
copier/printer automatically makes fine
adjustments to optimize the copy sharpness
based on the type of original selected. As
Figure 17: Original Type screen
2
3
•
•
•
•
Photo & Text — Most original documents
consist of both text and graphics.
Text — Most original documents consist of
words with few detailed graphics.
Photo — Most original documents contain
halftones or photographs.
Graphics & Maps — Most original
documents contain intricate drawings that
require a number of details to be copied with
utmost precision.
If you select one of the first three options, you
should also select the detail for that original type
using the appropriate Original Type screens that
follow this option.
4
5
6
7
TOOLS MODE
3–12
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Photo Type – Photo & Text
1
Photo Type–Photo & Text is the best selection for
original documents that contain pictures and
printed text, such as magazines or professional
journals with pictures and text.
Output copies are made using the sharpness and
density levels that combine the best levels for
picture, chart, and text areas to provide optimum
image quality.
2
3
to specify the default for the kind of photograph or
picture originals you will be copying.
•
Halftone — Use this option when most
original documents will be images that are
created using a fine screen that varies the
darkness and density of dots that make up the
image. Examples of halftone images can be
found in magazines and newspapers.
Figure 18: Photo Type–Photo & Text screen
•
•
Photograph — Use this option when most
original documents will be photographs or
extremely fine halftones.
Xerographic Copy — Use this option when
most jobs will use a xerographic reproduction
(copy) as the original document.
4
5
The Photo & Text option applies the best
sharpness and density levels automatically for
optimum color quality on all color copies
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–13
TOOLS MODE
Photo Type – Photo Type
1
The Photo Type–Photo Type option is the best
selection for photographs, lithographs, or graphics
that contain a variety of pastel colors.
This option provides the following advantages:
•
The most accurate color and density copy for
continuous tone documents that contain a
wide range of densities from very dark to very
light images
2
3
•
•
The best selection when true reproduction of
light skin colors, light colors, or gray areas is
important
The best option for very high quality halftone
documents.
to specify the default for the kind of Photo originals
you will be copying.
•
Halftone — Use this option when most
original documents will be images that are
created using a fine screen that varies the
darkness and density of dots that make up the
image. Examples of halftone images can be
found in magazines and newspapers.
Figure 19: Photo Type–Photo Type screen
4
5
•
•
Photograph — Use this option when most
original documents will be photographs or
extremely fine halftones.
Xerographic Copy — Use this option when
most jobs will use a xerographic reproduction
(copy) as the original document.
6
7
TOOLS MODE
3–14
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Text Type
1
The Text Type option is the best selection for
documents composed of fine line characters or
other high contrast documents with bright, dense
colors. For documents in which priority is given to
the text, this selection produces the clearest
output text. Selecting this option suppresses
background color.
2
3
to specify the default for the kind of text originals
you will be copying.
•
•
Standard Text — Most original documents
will be of standard darkness.
Figure 20: Text Type screen
Light Text — Most original documents will be
lighter than normal or consist of lines that vary
in thickness and darkness, such as those that
are written in pencil.
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–15
TOOLS MODE
Lighten/Darken
1
The Lighten/Darken feature enables you to adjust
the overall lightness or darkness (density) of the
output copy.
Select darker settings for light originals and light
settings for dark originals, as illustrated in
Selecting Auto Contrast enables the copier/printer
to determine the lightness or darkness to use
based on its scan of the original document.
2
3
Figure 21: Lighten/Darken screen
Output Color
The Output Color option allows you to set the
default to Auto Color, Full Color (using Black,
Yellow, Cyan and Magenta), 3 Pass Color (using
Yellow, Cyan and Magenta), or Black, as
illustrated in Figure 22.
Selecting Auto Color enables the copier/printer to
determine the output color to use based on its
scan of the original document.
Figure 22: Output Color screen
4
5
6
7
TOOLS MODE
3–16
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Color Shift
1
This option allows you to shift the output color
from blue (coolest) to red (warmest), as illustrated
in Figure 23.
If you select a shift toward red (a warm color), the
red colors shift towards the yellow hue, the green
colors towards the cyan hue, and the blue colors
towards the magenta hue. The lower bar shifts
toward the right. All colors in between these
original colors also shift in the same direction.
Figure 23: Color Shift screen
2
3
If you select a shift toward blue (a cool color), the
red colors shift towards the magenta hue, the blue
colors toward the cyan hue, and the green colors
toward the yellow hue. The lower bar shifts toward
the left. Again, all colors in between these original
document colors also shift in the same direction.
Saturation
This option allows you to adjust the overall
richness of color on the output copy. Colors with
high saturation are sometimes called vivid colors,
while those with low saturation are sometimes
called pastel colors.
4
5
Use the flower illustrations on the Saturation
shift. The left flower illustrates the most pastel
setting of saturation. The right flower illustrates the
richest or most vivid saturation. The center flower
represents the factory default Normal saturation.
Selections do not cause any changes to the flower
illustrations.
Figure 24: Saturation screen
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–17
TOOLS MODE
Variable Color Balance (Yellow, Magenta, Cyan, Black)
1
These options allow you to adjust the default
levels of all four process colors (Yellow, Magenta,
Cyan, and Black) for areas of high, medium, and
low density on the copies.
Three higher settings, three lower settings, and
the normal (medium) settings are available for
each density level of each color, as illustrated in
2
3
You can adjust each density level and each color
independently in any combination.
Figure 25: Sample Color Balance screen
KEY POINT: Remember that adjusting the
amount of any of the process colors affects the
complementary colors that use that color.
4
5
6
7
TOOLS MODE
3–18
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Sharpness
1
The Sharpness option allows you to adjust the
amount of image edge definition on the copies.
NOTE: For optimum sharpness, select the correct
Original Type in the Image Quality tab.
amount of edge definition for original documents
such as maps, line art, or graphics that have crisp
lines.
2
3
amount of edge definition to copy photographs or
any other documents for which softer, less
focused, output copies are desired. This option is
especially useful when copying very coarse dot
screens.
Figure 26: Sharpness screen
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–19
TOOLS MODE
Margin Shifts for Side 1 and Side 2
1
This option controls the default Margin Shift. You
can set separate defaults for Side 1 and Side 2
images on the output copy.
You can set the following options:
•
•
•
No Shift
2
3
Auto Center
Corner Shift
If you select this option, you should also select
the Corner Shift option for the appropriate
side.
•
Variable Shift
If you select this option, you should also select
the Variable Shift option for the appropriate
side.
4
5
6
7
TOOLS MODE
3–20
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Corner Shift
1
Use this option if you selected the Corner Shift
option for Margin Shifts for either Side 1 or
Side 2.
Touch the desired corner shift position (Figure
Feature Defaults screen.
Figure 27: Sample Corner Shift Default
screen
2
3
Variable Shift
selected the Variable Shift option for Margin
Shifts for either Side 1 or Side 2.
To set a horizontal shift, touch the right arrow
to shift the image to the right edge, or touch
the left arrow to shift the image to the left
edge from 0 to 432 mm.
Figure 28: Sample Variable Shift Default
screen
To set a vertical shift, touch the up arrow to
shift the image to the top edge, or touch the
bottom arrow to shift the image to the lower
edge from 0 to 432 mm.
4
5
Touch Save to return to the Feature Defaults
screen.
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–21
TOOLS MODE
Edge Erase
1
This option allows you to set the Edge Erase
default to eliminate the shadows that are caused
by the document edges during the copying
process.
This feature offers two options, as illustrated in
2
3
•
•
No Erase — Uses 2 mm default
Variable Erase to display an additional screen
with variable shift settings.
Figure 29: Edge Erase screen with
Input Erase Value selected
Under the Top & Bottom icon, touch the up
arrow to increase the amount of erasure at
the top and bottom edges. Touch the down
arrow to decrease the amount of erasure at
the top and bottom edges.
Under the Left & Right icon, touch the up
arrow to increase the amount of erasure at
the left and right edges. Touch the down
arrow to decrease the amount of erasure at
the left and right edges.
When you are making 2-sided copies, Edge Erase
is applied to both sides of the output.
4
5
6
7
TOOLS MODE
3–22
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Original Orientation
1
This option allows you to indicate the position of
most original documents on the Document Glass,
may be placed with its image upright or with the
top of its image positioned towards the side.
The diagrams on this screen illustrate the correct
positioning of documents on the Document Glass.
Figure 30: Original Orientation Default screen
2
3
2 Sided Copy
This option allows you to set default copying for 1
to 1 Sided, 1 to 2 Sided, 2 to 2 Sided, or 2 to 1
Sided, as illustrated in Figure 31.
Figure 31: 2 Sided Copying Default screen
Side 2 Rotate
This option should be used if you set the default
copying for 2-Sided output. With this option, you
can specify whether the 2-sided copy should be
made with Flip on Long Edge (head-to-head, book
style) or Flip on Short Edge (head-to-toe, calendar
style), as illustrated in Figure 32.
4
5
Figure 32: Side 2 Rotate Default screen
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–23
TOOLS MODE
Multiple-Up
1
to specify whether 1, 2, 4, or 8 images from
multiple originals are copied onto a single page.
Each image is centered in its space.
If you select 2 Pages Up, use the 2 Pages Up
Copy Layout feature described below.
Figure 33: Multiple-Up Defaults screen
If you select 4 Pages Up or 8 Pages Up, use the 4
& 8 Pages Up Copy Layout feature described
below.
2
3
2 Pages Up
two images will be placed on a single sheet of
paper:
•
•
Left-to-right / top-to-bottom
Right-to-left / top-to-bottom
Figure 34: 2 Pages Up Default screen
4
5
4 & 8 Pages Up
This option allows you to specify how four or eight
images will be placed on a single sheet of paper,
as illustrated in Figure 35:
•
•
•
•
Horizontally, beginning from upper left corner
Horizontally, beginning from upper right corner
Vertically, beginning from upper left corner
Vertically, beginning from upper right corner
Figure 35: 4 Pages Up Default screen
6
7
TOOLS MODE
3–24
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Machine Set-up
1
Use these settings to limit the number of copy sets
and to disable/enable Auto Power Off Prohibition.
KEY POINT: If Auto Power Off Prohibition is
enabled, use the Timeouts feature to set the
number of minutes required before the copier/
printer powers off.
2
3
On the Tools screen, touch the Machine Set-up
icon to display the Machine Set-up screen, as
illustrated in Figure 36.
1
2
Review the current settings for each item. To
change a setting, use the up and down arrows to
highlight the desired item and touch the Change
Settings button to display the detail screen.
Figure 36: Machine Setup screen
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–25
TOOLS MODE
Perform one of the following:
3
1
•
On the Copy Quantity Limit screen (Figure
37), use the numeric keypad to enter the
maximum number (1—999) of copies/sets
allowed.
Figure 37: Copy Quantity Limit screen
2
3
•
touch either the Enabled or Disabled button.
Figure 38: Auto Power Off screen
Touch Save to display the Machine Set-up screen.
4
5
If necessary, repeat steps 2 through 4 for a
different item.
Touch Close to display the Tools screen.
4
5
6
6
7
TOOLS MODE
3–26
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Audio Tones
1
You can change the Audio Tones settings for the
following options:
•
•
•
•
•
•
Selection Tone
Conflict Tone
Control Panel Input Tone
Machine Ready Tone
End of Job Tone
Fault Tone
2
3
You can turn the Control Panel Input Tone on or
off. For all other options, you can turn the tone off
or set its volume to soft, normal or loud.
On the Tools screen, touch the Audio Tones icon
to display the Audio Tones screen, as illustrated in
1
2
4
5
Figure 39: Audio Tones screen
Review the current settings for each tone. To
change a setting, use the up and down arrows to
highlight the desired tone and touch the Change
Settings button to display the detail screen.
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–27
TOOLS MODE
Perform one of the following:
3
1
•
touch No Tone or Tone.
Figure 40: Control Panel Input Tone screen
2
3
•
Softer, Normal, or Louder.
Figure 41: Sample audio tone setting screen
Touch Save to display the Audio Tones screen.
4
5
If necessary, repeat steps 2 through 4 for other
tones.
Touch Close to display the Tools screen.
6
4
5
6
7
TOOLS MODE
3–28
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Customize Screens
1
The Customize Screens feature enables you to
set two paper trays and two reduction/
enlargement values to display on the Basic
Copying tab.
2
3
On the Tools screen, touch the Customize
Screens icon to display the Customize Screens
screen, as illustrated in Figure 42.
1
Figure 42: Customize Screens screen
Touch the Basic Copying Presets button to
display the Basic Copying Presets screen, as
illustrated in Figure 43.
2
3
4
5
Review the current settings. Use the up and down
arrows to highlight the desired item and touch the
Change Settings button to display the detail
screen for the item.
Figure 43: Basic Copying Presets screen
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–29
TOOLS MODE
Perform one of the following:
4
1
•
If you selected a Preset Paper Selection
option, touch the desired tray icon on the
Preset Paper Selection screen (Figure 44).
The copier/printer illustration highlights your
selection.
Figure 44: Preset Tray screen
2
3
•
If you selected a Reduce/Enlarge Preset
option, touch the desired reduction/
enlargement percentage button on the Preset
Figure 45: Preset Reduce/Enlarge Selection
screen
Touch Save to display the Basic Copying Presets
5
6
7
8
screen.
If necessary, repeat steps 3 through 5 for another
item.
Touch Close to display the Customize Screens
screen.
4
5
Touch Close to display the Tools screen.
6
7
TOOLS MODE
3–30
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
System Image Quality
1
This feature enables you to control a number of
system image quality options.
With the Image Recognition screen, you can
adjust the following options:
•
•
•
•
Text & Photo Recognition for text and photo
separation levels
2
3
Auto Color Recognition for black/white and
color separation levels
Text & Photo Balance to lower or raise levels
of density, optimizing text or photo settings
Screening Adjustment to apply settings to
both copy and print modes, copy mode only,
or to disable this option
With the Auto Screening Adjust screen, you can
select the following options:
•
Halftone Screen to indicate the level of detail/
resolution to use, ranging from halftones (200
line screen) to photographs (200 dpi) to prints
(150 dpi).
4
5
•
•
Print Test Original to produce a Print Test
Original and enter the adjustment mode.
Adjustment Completed to print a final test
after the adjustment process is completed.
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–31
TOOLS MODE
Adjusting Image Recognition settings
1
On the Tools screen, touch the System Image
Quality icon to display the System Image Quality
screen, as illustrated in Figure 46.
1
2
3
Figure 46: System Image Quality screen
Touch the Image Recognition icon to display the
Image Recognition screen, as illustrated in
2
3
Review the current settings for each item. To
change a setting, use the up and down arrows to
highlight the desired item and touch the Change
Settings button to display the image quality detail
screen.
Figure 47: Image Recognition screen
4
5
6
7
TOOLS MODE
3–32
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Perform one of the following:
4
1
•
Touch the box that indicates the appropriate
image quality level setting for Text & Photo, as
illustrated in Figure 48.
Figure 48: Text & Photo settings
Figure 49: Color Recognition settings
Figure 50: Text & Photo settings
2
3
•
•
Touch the box that indicates the appropriate
image quality level setting for Auto Color
Recognition, as illustrated in Figure 49.
Touch the box that indicates the appropriate
image quality level setting for Text & Photo
Balance, as illustrated in Figure 50.
4
5
•
For Screening Adjustment, touch the box that
indicates the appropriate application for the
adjustment, as illustrated in Figure 51.
Figure 51: Screening Adjustment screen
Touch Save to display the Image Recognition
screen.
5
6
7
8
If necessary, repeat steps 2 through 5 for other
image recognition items.
Touch Close to display the System Image Quality
screen.
Touch Close to display the Tools screen.
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–33
TOOLS MODE
Auto Screening Adjust
1
On the Tools screen, touch the System Image
Quality icon to display the System Image Quality
screen.
1
2
2
3
Touch the Auto Screening Adjust icon to display
the Auto Screening Adjust screen, as illustrated in
Figure 52: Auto Screening Adjust screen
4
5
6
7
TOOLS MODE
3–34
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Perform one of the following:
3
1
•
Touch the Halftone Screen icon to access the
Halftone Screen, as illustrated in Figure 53.
Touch the appropriate setting and touch Save
to return to the Auto Screening Adjust screen.
Figure 53: Halftone screen
•
Touch Print Test Original to print a sample of
the settings. Follow the directions on the
Touch Screen to print the test original and
enable the adjustment.
2
3
NOTE: Test originals are printed from Paper
Tray 5.
When the adjustment process is complete,
touch Adjustment Completed to print
another test pattern and confirm the settings.
Touch Close to display the System Image Quality
screen.
4
5
Touch Close to display the Tools screen.
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–35
TOOLS MODE
Machine Timeouts
1
The Machine Timeouts feature allows you to
change the length of time the copier/printer waits
before returning to the default settings after a job
is complete or only partially programmed, entering
Power Saver mode, powering off, or exiting
System Administration mode. You may also
disable or enable a timeout option through the
Timeouts feature screens.
2
3
On the Tools screen, touch the Machine
Timeouts icon to display the Timeouts screen, as
illustrated in Figure 54.
1
2
Review the current settings for each tone. To
change a setting, use the up and down arrows to
highlight the desired item and touch the Change
Settings button to display the detail screen.
Figure 54: Timeouts screen
4
5
6
7
TOOLS MODE
3–36
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Perform one of the following:
3
1
•
increase or decrease the desired time before
returning to the default settings after a job is
complete or only partially programmed,
entering Low Power mode, powering off, or
exiting System Administration mode. Be sure
to stay within the stated minimum and
maximum times.
Figure 55: Sample timeout setting screen
2
3
•
Touch the Timeout Disabled button to
prevent the machine from timing out.
NOTE: The disable option is not available on
the Low Power Timeout or Auto Power Off
screen. If the copier/printer is not used for
over four hours (default setting), it must enter
Low Power mode.
To re-enable an option that was previously
disabled, use the up arrow to set a new time.
Touch Close to display the Timeouts screen.
4
5
If necessary, repeat steps 2 through 4 for other
timeout settings.
4
5
Touch Close to display the Tools screen.
6
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–37
TOOLS MODE
Reduce/Enlarge Defaults
1
Selecting values on the Reduce / Enlarge Presets
screen enables you to specify six standard
reduction/enlargement percentages to display as
defaults on the Reduce/Enlarge screen.
2
3
On the Tools screen, touch the Reduce/Enlarge
Defaults icon to display the Reduce/Enlarge
1
2
Review the current settings for each item. To
change a setting, use the up and down arrows to
highlight the desired item and touch the Change
Settings button to display the preset reduction/
enlargement detail screen.
Figure 56: Reduce/Enlarge Presets screen
4
5
6
7
TOOLS MODE
3–38
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Touch the icon with the desired reduction/
enlargement percentage, as illustrated in
3
1
Touch Save to display the Reduce/Enlarge
Presets screen.
Figure 57: Sample Preset screen
4
5
6
If necessary, repeat steps 2 through 4 for other
reduction/enlargement items.
2
3
Touch Close to display the Tools screen.
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–39
TOOLS MODE
Change Tools Access Number
1
Access numbers (sometimes called passwords)
are used to ensure that unauthorized individuals
do not have access to System Administration
Tools. For maximum security, set your Access
Number to a number other than the default
(11111), and change it periodically (for example,
quarterly).
2
3
KEY POINT: In choosing a new access number,
avoid known values such as birthdates or phone
numbers, simple combinations, or five repeated
numbers.
On the Tools screen, touch the Change Tools
Access Number icon to display the Change Tools
Access Number screen, as illustrated in Figure 58.
1
Enter a value from the numeric keypad in the New
Number box. Touch the Enter button.
2
3
Figure 58: Change Tools Access
Number screen
Enter the same number in the Confirm New
Number box. Touch the Enter button.
4
5
NOTE: If you make a mistake in entering a value,
touch the Clear button, retype the number and
touch the Enter button again.
Touch Close to display the Tools screen.
4
6
7
TOOLS MODE
3–40
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Original Size Presets
1
Selecting values on the Original Size Presets
screen enables you to specify eleven sizes to
display to users as preset defaults on the Original
Size screen.
2
3
On the Tools screen, touch the Original Size
Presets icon to display the Original Size Presets
screen, as illustrated in Figure 59.
1
2
Review the current settings for each preset item.
Figure 59: Original Size Presets screen
(page 1)
NOTE: There are two Original Size Presets
screens. Check both to set or change all options.
To display additional original size items, touch the
Next Page or Previous Page button.
To change a setting, use the up and down arrows
to highlight the desired item and touch the
Change Settings button to display the original
size detail screen.
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
3–41
TOOLS MODE
Perform one of the following:
3
1
•
•
•
Touch the International Sizes button and
touch one of the displayed international sizes
Touch the Inch Sizes button and touch one of
the standard US sizes (Figure 60)
Touch the Variable Size button. Use the right
and left arrows to set the X dimensions and
the up and down arrows to set the Y
dimensions for a customized preset original
document size.
2
3
Figure 60: Setting Original Size screen
with Inch Sizes option selected
Touch Save to display the Original Size Presets
screen.
4
5
6
If necessary, repeat steps 2 through 4 for other
original size items.
Touch Close to display the Tools screen.
4
5
6
7
TOOLS MODE
3–42
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
1
4. Maintenance
2
3
Overview
Some areas of the copier/printer require periodic
cleaning or supply replacement to keep it
operating reliably.
This chapter specifies the areas of the copier/
printer that require customer maintenance and
provides procedures for maintaining those areas.
4
5
Problems that cannot be solved by the operator
need to be referred to the Xerox service
representative. Use the procedure, “Calling For
Service,” in this chapter when it becomes
necessary to request a service call.
The procedures for ordering the supplies for the
copier/printer and a list of the supplies are also
included at the end of the chapter.
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4–1
MAINTENANCE
Cleaning the Touch Screen
1
Clean the Touch Screen before the warm up cycle
at the start of each day. Remove all dust and
fingerprints.
Wipe the Touch Screen with a clean, lint-free
cloth.
2
3
CAUTION:To avoid damage to the Touch Screen
system, do not use any Xerox or Xerox Europe
cleaner, water, or any commercial cleaner on the
Touch Screen or on the hard button Control Panel,
as illustrated in Figure 1.
Figure 1: Cleaning the Touch Screen
4
5
6
7
MAINTENANCE
4–2
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Cleaning the Document Glass
1
Keep the Document Glass clean to ensure clean
copies and acceptable copy quality.
Clean the Document Glass at the beginning of the
day and during the day, as needed.
2
3
Slightly dampen a clean lint-free cloth (Figure 2)
with a small amount of Xerox or Xerox Europe
Lens and Mirror Cleaner or a glass cleaner that is
not abrasive, such as Windex or Glass Plus.
1
CAUTION:To avoid damage to the copier/printer,
do not pour or spray the cleaner directly onto the
Document Glass.
4
5
Figure 2: Dampening a lint-free cloth
Clean the Document Glass by wiping the glass in
Keep your fingers off the glass.
2
Use a clean, dry, lint-free cloth to wipe off any
excess moisture.
3
4
Repeat these steps, as required, until the
Document Glass has no visible marks or streaks.
Figure 3: Cleaning the Document Glass
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4–3
MAINTENANCE
Cleaning the Document Glass Cover
1
Lift the Document Glass Cover.
1
2
Slightly dampen a clean, lint-free cloth with a
small amount of Film Remover.
2
3
Wipe the underside of the Document Glass Cover
until it is clean and dry, as illustrated in Figure 4.
3
If Film Remover gets on the Document Glass,
perform the procedure for cleaning the Document
Glass.
Close the Document Glass Cover.
4
KEY POINT: Periodically inspect the Document
Glass Cover for foreign materials to keep the
surface clean at all times. Any white, foreign
substance on the surface of the cushion may
cause the copier/printer to incorrectly calculate the
actual document size or its position, which might
4
5
Figure 4: Cleaning the
Document Glass Cover
result in an unsatisfactory copy.
6
7
MAINTENANCE
4–4
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Cleaning the Edit Pad
1
If your copier/printer is equipped with an Edit Pad,
clean the Edit Pad as necessary.
2
3
Slightly dampen a clean, dry, lint-free cloth with a
small amount of Xerox or Xerox Europe Lens and
Mirror Cleaner.
1
2
Lift the Clear Plastic Overlay and wipe the top
surface of the Edit Pad until it is clean and dry, as
illustrated in Figure 5.
CAUTION:Do not crease or fold the Clear Plastic
Overlay; permanent damage to the material may
result.
4
5
Lower the Clear Plastic Overlay.
3
4
Figure 5: Cleaning the Edit Pad
Wipe the top surface of the Clear Plastic Overlay
until it is clean and dry, as illustrated in Figure 6.
6
7
Figure 6: Cleaning the Top Surface of the
Clear Plastic Overlay
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4–5
MAINTENANCE
Supply replacement
1
Replacing the Dry Ink Cartridge
When a message is displayed to replace a Dry Ink
provided here in addition to those on the labels
surrounding the cartridges and affixed to the
copier/printer.
2
3
CAUTION:To prevent dry ink spillage, remove the
Dry Ink Cartridge only when the “Cartridge is
Empty" message appears on the Touch Screen.
Figure 7: Add Dry Ink message
Open the Front Door of the copier/printer and
locate the Dry Ink Cartridges, as illustrated in
Figure 8. From left to right the Dry Ink Cartridge
colors are Cyan, Magenta, Yellow, and Black.
1
2
Place a few sheets of paper on the floor under the
Dry Ink Cartridge to catch any dry ink that may
spill.
4
5
Figure 8: Locating the Dry Ink Cartridge
6
7
MAINTENANCE
4–6
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Remove the empty cartridge by rotating it
counterclockwise until the large dot on the
cartridge is aligned with the small dot on the
copier/printer, as illustrated in Figure 9.
3
1
2
3
Figure 9: Rotating the Dry Ink Cartridge
Pull the cartridge completely out of the copier/
cartridge according to local regulations.
4
Remove the new cartridge from the box.
5
6
4
5
Figure 10: Pulling the Cartridge out of the
copier/printer
Shake the cartridge from side to side, as
6
7
Figure 11: Shaking the Cartridge
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4–7
MAINTENANCE
Align the arrow on the cartridge with the raised
arrow at the top of the opening, and slide the
cartridge into the copier/printer, as illustrated in
7
1
2
3
Figure 12: Aligning the Cartridge arrow and
sliding the Cartridge into the copier/printer
Rotate the cartridge clockwise until the dot on the
cartridge is aligned with the dot on the copier/
printer and the arrows on the cartridge are
horizontal, as illustrated in Figure 13
8
Close the Front Door of the copier/printer.
9
4
5
Remove the sheets of paper on the floor under the
Dry Ink Cartridge, and dispose of the sheets
according to local regulations.
10
Figure 13: Rotating and securing
the Cartridge
CAUTION:Do not use warm or hot water, or
cleaning solvents, to remove dry ink from your
skin or clothing. This will set the dry ink and make
it difficult to remove. If any dry ink gets on your
skin or clothing, use a brush to remove the dry ink,
blow it off, or wash it off with cold water and mild
soap.
CAUTION:If more than one Dry Ink Cartridge
needs to be replaced at the same time, be careful
to place the new cartridges in their correct color
locations.
6
7
MAINTENANCE
4–8
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Replacing the Dry Ink Waste Container
1
When a message is displayed to replace a Dry Ink
instructions provided on this page in addition to
those on the labels surrounding the Dry Ink Waste
Container and affixed to the copier/printer.
CAUTION:To prevent spilling dry ink, remove the
Dry Ink Waste Container only when the “Dry Ink
Waste Container is Full" message appears on the
Touch Screen.
2
3
Figure 14: Dry Ink Waste Container message
Open the Front Door of the copier/printer.
1
2
Place a few sheets of paper on the floor under the
Dry Ink Waste Container to catch any dry ink that
may spill.
in the upper left of the printer/copier.
3
4
5
Figure 15: Locating the old
Dry Ink Waste Container
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4–9
MAINTENANCE
Grasp the Dry Ink Waste Container with your right
Ink Waste Container completely out of the copier/
printer.
4
1
2
3
Figure 16: Removing the old
Dry Ink Waste Container
Place the Dry Ink Waste Container in a plastic
used container according to local regulations.
5
4
5
Figure 17: Disposing of the old
Dry Ink Waste Container
Remove the new Dry Ink Waste Container from
the box and bag, as illustrated in Figure 18.
6
6
7
Figure 18: Removing the new Dry Ink Waste
Container from the bag
MAINTENANCE
4–10
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Align the new Dry Ink Waste Container with the
arrow on the copier/printer, and slide the Dry Ink
Waste Container into the copier/printer, as
illustrated in Figure 19.
7
1
Close the Front Door of the copier/printer.
8
9
Remove the sheets of paper on the floor under the
Dry Ink Waste Container, and dispose of the
sheets according to local regulations.
2
3
CAUTION:Do not use warm or hot water, or
cleaning solvents, to remove dry ink from your
skin or clothing. This will set the dry ink and make
it difficult to remove. If any dry ink gets on your
skin or clothing, use a brush to remove the dry ink,
blow it off, or wash it off with cold water and mild
soap.
Figure 19: Inserting the new
Dry Ink Waste Container
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4–11
MAINTENANCE
Replacing the Developer Waste Container
1
When a message is displayed to replace a
Developer Waste Container, also known as the
Trickle Bottle, follow the instructions provided on
this page in addition to those on the labels
surrounding the Developer Waste Container and
affixed to the copier/printer.
CAUTION:To prevent developer spillage, remove
the Developer Waste Container only when the
“Developer Waste Container is Full" message
appears on the Touch Screen.
2
3
Open the Front Door of the copier/printer.
1
2
Place a few sheets of paper on the floor under the
Developer Waste Container to catch any
developer that may spill.
Locate the Developer Waste container (area C in
3
4
5
Figure 20: Locating the old
Developer Waste Container
6
7
MAINTENANCE
4–12
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Grasp the Developer Waste Container with your
right hand. Pull the Developer Waste Container
completely out of the copier/printer, as illustrated
in Figure 21.
4
1
2
3
Figure 21: Removing the old
Developer Waste Container
Remove the gold cap from the front of the used
Developer Waste Container, as illustrated in
5
4
5
Figure 22: Removing the cap
Securely push the gold cap over the opening on
the back of the waste container, as illustrated in
Figure 23, to prevent developer beads from
spilling out.
6
6
7
Figure 23: Placing the cap on
the waste container
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4–13
MAINTENANCE
Place the used Developer Waste Container in a
dispose of it according to local regulations.
7
1
2
3
Figure 24: Disposing of the new
Developer Waste Container
Remove the new Developer Ink Waste Container
from the box and bag, as illustrated in Figure 25.
8
9
4
5
Figure 25: Removing the new
container from the bag
Align the new Developer Waste Container with the
arrow on the copier/printer, then slide the
Developer Waste Container into the copier/printer,
as illustrated in Figure 26.
Close the Front Door of the copier/printer.
10
11
Remove the sheets of paper on the floor under the
Developer Waste Container and dispose of the
sheets according to local regulations.
6
7
Figure 26: Inserting the new
Developer Waste Container
MAINTENANCE
4–14
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Replacing the Copy/Print Cartridge
1
When a message is displayed to replace a Copy/
provided on this page in addition to those on the
labels surrounding the Copy/Print Cartridge and
affixed to the copier/printer.
CAUTION:To prevent any damage to the new
Copy/Print Cartridge, remove the Copy/Print
Figure 27: Replace the Copy/Print Cartridge
message
2
3
Cartridge only when the “Replace the Copy/Print
Cartridge” message appears on the Touch
Screen.
CAUTION:Do not pull out the Dry Ink Waste
Container when the Copy/Print Cartridge has
been pulled out. Damage to the Copy/Print
Cartridge may occur.
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4–15
MAINTENANCE
1
Open the Front Door of the copier/printer.
1
2
Rotate the Copy/Print Cartridge gold latch release
(area B) counterclockwise to its unlocked position,
2
3
28 is actually on the cartridge.
Figure 28: The gold latch release (B)
4
5
Figure 29: Unlocking the Copy/Print Cartridge
6
7
MAINTENANCE
4–16
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Grasp the Copy/Print Cartridge gold handle
release with your right hand and push up to
the cartridge out slowly until the strap on top of the
Copy/Print Cartridge is visible.
3
4
1
Grasp the strap with your left hand and remove
the cartridge completely out of the copier/printer,
as illustrated in Figure 30.
2
3
Figure 30: Removing the Copy/Print Cartridge
and grasping the Strap
Remove the new Copy/Print Cartridge from the
box.
5
6
Grab the tab on the Protective Instruction Sheet
and pull the sheet out slowly counterclockwise
from the Copy/Print Cartridge, as illustrated in
4
5
Figure 31: Removing the Protective
Instruction Sheet from the Cartridge
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4–17
MAINTENANCE
CAUTION:To prevent any damage to the new
Copy/Print Cartridge, ensure the cartridge
alignment is correct before sliding it into the
copier/printer.
1
Align the new Copy/Print Cartridge with the arrow
on the copier/printer, then slide the new Copy/
Print Cartridge into the copier/printer, as illustrated
in Figure 32.
7
2
3
Press the new Copy/Print Cartridge in very firmly
until the gold handle clicks down.
8
9
Figure 32: Inserting the new
Copy/Print Cartridge
Rotate the Copy/Print Cartridge gold latch release
clockwise to its locked position, as illustrated in
4
5
Figure 33: Locking the Copy/Print Cartridge
Close the Front Door of the copier/printer.
10
11
Place the old Copy/Print Cartridge in the box that
contained the new cartridge and return it to Xerox
according to the instructions on the box.
6
7
MAINTENANCE
4–18
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Replacing the Fuser Oil Cartridge
1
When a message is displayed to replace the
Fuser Oil, follow the instructions provided on this
page in addition to those on the labels
affixed to the copier/printer.
WARNING: The fuser can be very hot. To avoid
personal injury, do not touch any component other
than those indicated in the following procedure.
Figure 34: Check the Fuser Oil message
2
3
CAUTION:Fuser oil can be slippery. If any fuser
oil is spilled on the floor, thoroughly clean the
area.
WARNING: Do not place the fuser oil cartridge on
the copier/printer. If any fuser oil is spilled on the
copier/printer, thoroughly clean it.
WARNING: Fuser oil may cause irritation to your
eyes. Thoroughly wash your hands with soap and
water after handling the fuser oil cartridge.
4
5
Open the Front Door of the copier/printer.
1
2
Place a few sheets of paper on the floor to catch
any fuser oil that may spill.
Rotate the green handle clockwise, to the down
position.
3
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4–19
MAINTENANCE
Grasp the Paper Path Module and firmly pull the
module out of the copier/printer until it is fully
4
1
2
3
Figure 35: Pulling out the Paper Path Module
Locate the Fuser Oil Cartridge in the front of the
Paper Path Module (area D).
5
6
Lift the Fuser Oil Cartridge straight up off the
in this position until any excess oil has dripped off
the cartridge and into the fuser oil reservoir. Hold a
sheet of paper under the bottle nozzle to catch
any drips while removing the cartridge from the
machine.
D
4
5
Figure 36: Removing the old
Fuser Oil Cartridge (D)
6
7
MAINTENANCE
4–20
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
WARNING: Do not place the fuser oil cartridge on
the copier/printer. If any fuser oil is spilled on the
copier/printer, thoroughly clean it.
1
Place the old cartridge in a plastic bag, as
to local regulations.
7
8
2
3
Figure 37: Disposing of the old cartridge
Remove the new cartridge from the box and bag,
as illustrated in Figure 38.
4
5
Figure 38: Removing the new cartridge
from the box and bag
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4–21
MAINTENANCE
Remove the cap at the end of the Fuser Oil
9
1
2
3
Figure 39: Removing the Fuser Oil
Cartridge Cap
Align the cartridge in the proper position on the
Paper Path Module. Press it carefully into place,
as illustrated in Figure 40.
10
11
4
5
Grasp the Paper Path Module and firmly push the
module into the copier/printer.
Figure 40: Installing the Fuser Oil Cartridge
6
7
MAINTENANCE
4–22
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Rotate the Paper Path Module Handle
counterclockwise, to the up position, until it is in a
locked position.
12
1
Close the Front Door of the copier/printer.
13
14
Remove the sheets of paper on the floor under the
Paper Path Module and dispose of the sheets
according to local regulations.
2
3
CAUTION:Fuser oil can be slippery. If any fuser
oil has been spilled on the floor, thoroughly clean
the area.
WARNING: Do not place the fuser oil cartridge on
the copier/printer. If any fuser oil is spilled on the
copier/printer, thoroughly clean it.
WARNING: Fuser oil may cause irritation to your
eyes. Thoroughly wash your hands with soap and
water after handling the fuser oil cartridge.
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4–23
MAINTENANCE
Replacing the Cleaning Web
1
When a message is displayed to replace the
provided on this page in addition to those on the
labels near the Cleaning Web affixed to the copier/
printer.
Figure 41: Check the Cleaning Web message
2
3
WARNING: The fuser can be very hot. To avoid
personal injury, do not touch any components
other than those indicated in the following proce-
dure.
Open the Front Door of the copier/printer.
1
2
Rotate the Paper Path Module Handle clockwise,
to the down position.
4
5
Pull the Paper Path Module out of the copier/
printer until it is fully open, as illustrated in
3
Figure 42: Pulling out the Paper Path Module
6
7
MAINTENANCE
4–24
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
WARNING: The fuser can be very hot. To avoid
personal injury, wait at least 20 minutes before
performing the next step to allow the fuser to cool.
Do not touch any component other than those
indicated in the following procedure.
1
2
3
Figure 43: Allow the fuser to cool
E
Press down on the Front and Rear Release
buttons on the top of the fuser assembly, as
Web (area E). The web opens to the right of the
Paper Path Module.
4
4
5
Figure 44: Unlatching the Cleaning Web
Gently push down on the Cleaning Web (E) and
pull it toward the right to remove the web from the
copier/printer, as illustrated in Figure 45.
5
6
Place the Cleaning Web in a bag and dispose of
the web according to local regulations.
6
7
Figure 45: Removing the Cleaning Web
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4–25
MAINTENANCE
Remove the new Cleaning Web from the box.
7
8
1
Align the front and rear arrows of the new
Cleaning Web with the front and rear arrows
on the right side of the fuser, as illustrated in
2
3
Figure 46: Aligning the new Cleaning Web
Rest the Cleaning Web on the black brackets and
gently push the top of the new Cleaning Web into
Web is in position when it stops. Press firmly to
ensure that it latches.
9
CAUTION:Do not force the new Cleaning Web
into the fuser, or you may damage the Cleaning
Web.
4
5
Figure 47: Replacing the new Cleaning Web
Grasp the Paper Path Module and push the
module into the copier/printer.
10
11
Rotate the Paper Path Module handle
counterclockwise, to the up position, until it is in a
locked position.
Close the Front Door of the copier/printer.
12
6
7
MAINTENANCE
4–26
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Calling for Service
1
There may be times when you will not be able to
correct a copier/printer problem. When this
happens, you should call for service.
Follow the instructions below before calling for
service.
2
3
Be prepared to provide a complete description of
the problem to the service operator. Defining the
copier/printer problem accurately may help you
and the operator solve the problem over the
phone and minimize copier/printer downtime. If
the problem cannot be solved by telephone, a
service representative will be dispatched to your
copier/printer promptly.
1
2
Before you attempt to clear a fault condition, press
and hold the Stop button to display the fault code
on the screen.
4
5
NOTE: If an attempt was made to clear the fault
before pressing the Stop button, the fault code will
not appear.
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4–27
MAINTENANCE
Record the displayed Fault Codes.
3
4
1
Record the Machine Serial Number from the label
on the inside lower left cover of the copier/printer,
as illustrated in Figure 48.
If copy quality is a problem, take a copy sample to
the telephone with you to help you describe the
problem or to assist you when answering the
questions from the service operator about the
defects.
5
2
3
If possible, use a phone near the copier/printer to
call the Service Telephone Number. Follow the
instructions provided by the operator.
6
7
For applications support, user help, and service
support, call the appropriate number:
Figure 48: Machine Serial Number location
US:
1-800-821-2797
Canada:
Europe:
1-800-939-3769
_________________________
Latin America: _________________________
4
5
6
7
MAINTENANCE
4–28
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Ordering supplies
1
Be sure to check your supplies regularly and order
replacements before you run out.
Call the appropriate number listed below for
consumable supplies:
US
1-800-822-2200
2
3
Canada (English) 1-800-668-0199
Canada (French) 1-800-668-0133
Europe:
________________________
________________________
Latin America:
Give the representative the following information:
•
Your Xerox Customer Number
(in the format X-XXX-XXX-XXXX)
_______________________________
•
Your Model Number:
DocuColor 12
4
5
____________________
DocuColor 12 with External Digital Front
End (DFE)
____________________
•
•
Item description
Quantities of items required
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4–29
MAINTENANCE
Supplies to keep on hand
1
Refer to the following table for a list of the supplies
you should keep on hand and the part numbers for
each item.
Xerox
Canada
Xerox
Europe
Supply Items
USA
2
3
Lens and Mirror Cleaner
Lint Free Cloth
43P81
43P81
8R9017B
19P3025
8R90176
5R90241
5R90242
5R90243
5R90244
6R90280
6R90281
6R90282
6R90283
8R7982
19P3025
43P45
5R616
5R617
5R618
5R619
6R945
6R946
6R947
6R948
8R7975
8R7976
19P3025
43P45
Film Remover
Developer, Black
Developer, Cyan
Developer, Magenta
Developer, Yellow
Dry Ink, Black
5R616
5R617
5R618
5R619
6R945
6R946
6R947
6R948
8R7975
8R7976
8R7977
8R7980
13R557
Dry Ink, Cyan
Dry Ink, Magenta
Dry Ink, Yellow
4
5
Fuser Oil Cartridge
Dry Ink Waste Container
8R7983
Developer Waste Container 8R7977
8R7984
Cleaning Web
8R7980
13R557
8R7985
Copy/Print
Cartridge (FSMA)
13R559
Copy/Print
13R558
13R558
13R560
Cartridge (T&M)
6
7
MAINTENANCE
4–30
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Recommended papers and transparencies
1
For general information, refer to the Color
Materials Usage Guide.
For additional specific information regarding
materials that have been tested and approved for
use in the DocuColor 12, refer to the
Recommended Materials for the DocuColor 12.
This list is available on the Xerox web site and will
be updated periodically. Contact your Xerox
representative for additional details.
2
3
Replacement Manuals (USA market only)
To order a replacement DocuColor 12 User Guide,
Quick Reference Card, or System Administration
Guide, call the Xerox Customer Parts & Product
Support Center at the following number:
1-800-828-5881 (USA only)
Be prepared to provide your Customer Order
Number and the Serial Number of your copier/
printer.
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
4–31
MAINTENANCE
1
2
3
4
5
6
7
MAINTENANCE
4–32
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE
Prepared by:
Xerox Corporation
Multinational Customer and Service Education
780 Salt Road
Webster, New York 14580
701P99663
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