Lg Knock Knock Refrigerator User Manual

OWNER'S MANUAL  
SIDE BY SIDE  
REFRIGERATOR  
Read this owner's manual thoroughly before operating the appliance  
and keep it handy for reference at all times.  
LSXS26396S  
LSXC22396S  
MFL67653459  
Rev.02_030817  
Copyright © 2017 LG Electronics Inc. All Rights Reserved.  
PRODUCT FEATURES  
3
PRODUCT FEATURES  
Depending on the model, some of the following functions may not be available.  
FILTERED WATER AND ICE DISPENSER  
The water dispenser dispenses fresh, chilled water.  
The ice dispenser dispenses cubed and crushed ice.  
DOOR ALARM  
The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator  
door or freezer door remains open. If a refrigerator door or freezer door is left open for more than 60 seconds,  
a warning alarm sounds at 30-second intervals.  
DOOR-IN-DOOR REFRESHMENT CENTER  
The Door-in-Door Refreshment Center provides a convenient area for frequently used items that require easy  
access.  
FRESH ZONE DRAWERS  
The Fresh Zone drawers are designed to help keep fruits and vegetables fresh.  
AUTO-CLOSING HINGE  
The refrigerator doors and freezer drawers close automatically with a slight push. (The door only closes  
automatically when it is open at an angle less than 30°.)  
ICE PLUS  
Ice production is increased when the freezer section is maintained at the coldest temperature for a 24-hour  
period.  
4
SAFETY INSTRUCTIONS  
SAFETY INSTRUCTIONS  
READ ALL INSTRUCTIONS BEFORE USE  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and  
follow all safety messages.  
These words mean:  
CAUTION  
You may be injured or cause damage to the product if you do not follow instructions.  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and  
tell you what may happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
WARNING  
To reduce the risk of explosion, fire, death, electric shock, scalding or injury  
to persons when using this product, follow basic precautions, including the  
following:  
California Safe Drinking Water and Toxic Enforcement Act  
This product contains chemicals known to the state of California to cause cancer and birth defects or other  
reproductive harm. Wash hands after handling.  
INSTALLATION  
To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including the  
use of long-sleeved gloves and safety glasses.  
Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has  
missing or broken parts, including a damaged cord or plug.  
Only connect this product to a dedicated grounded electrical outlet rated for use with this product (115 V, 60  
Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong  
wall outlet.  
Do not use an outlet that can be turned off with a switch. Do not use an extension cord.  
The appliance must be positioned for easy access to a power source.  
When moving the refrigerator, be careful not to roll over or damage the power cord.  
Contact an authorized service center when installing or relocating the refrigerator.  
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.  
SAFETY INSTRUCTIONS  
5
Keep packing materials out of the reach of children. Packaging material can be dangerous for children.  
There is a risk of suffocation.  
Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may deteriorate.  
Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as  
stoves or heaters.  
Do not bend or pinch the power cord excessively or place heavy objects on it.  
OPERATION  
This product is not to be used for special purposes such as the storage of medicine or test materials or for  
use on ships, etc.  
DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the  
refrigerator. They could damage the refrigerator and seriously injure themselves.  
Do not allow children to climb into the refrigerator. They could be trapped and suffocated.  
Children should be supervised to ensure that they do not play with the refrigerator.  
Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small. Be  
careful closing doors when children are nearby.  
Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing so  
may cause frostbite.  
Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard.  
Do not use an adapter plug or plug the power plug into a multi-outlet extension cord.  
Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector  
end. Immediately have all power cords that have become frayed or otherwise damaged repaired or replaced  
by qualified service personnel.  
Do not operate the refrigerator or touch the power cord with wet hands.  
Do not modify or extend the power cord.  
Do not use an uncertified power outlet. Do not plug appliance into a damaged wall outlet.  
Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could result  
in personal injury or electric shock.  
In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an  
authorized service center before resuming use. Do not touch the refrigerator or power cord of the  
refrigerator.  
Disconnect the power cord immediately and contact an authorized service center if there is a strange noise,  
odor, or smoke coming from the appliance.  
Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.  
Do not place or use an electrical appliance inside the refrigerator, unless it is of a type recommended by the  
manufacturer.  
Do not put animals inside the appliance.  
Do not place heavy or fragile objects, liquid filled containers, combustible substances, or flammable objects  
(such as candles and lamps) on the appliance.  
Avoid contact with any moving parts of the ejector mechanism or with the heater that releases the ice  
cubes. DO NOT place fingers in the automatic icemaker when the refrigerator is plugged in.  
When dispensing ice from the dispenser, do not use a fragile container.  
6
SAFETY INSTRUCTIONS  
If connected to a circuit protected by fuses, use time delay fuse.  
Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.  
MAINTENANCE  
Do not use a hair dryer to dry the inside of the refrigerator.  
Do not light a candle to remove odors in the refrigerator.  
In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is  
adequately ventilated and contact an authorized service center.  
Keep flammable materials and vapors, such as gasoline, away from the refrigerator.  
This appliance can be used by children aged from 8 years and above and persons with reduced physical,  
sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or  
instruction concerning use of the appliance in a safe way and understand the hazards involved. Children  
shall not play with the appliance. Cleaning and user maintenance shall not be made by children without  
supervision.  
Unplug the power plug before cleaning or repairing the refrigerator.  
The refrigerator and freezer compartment lights are interior LED lighting, and service should be performed  
by a qualified technician.  
Unplug the power plug immediately in the event of a blackout or thunderstorm.  
Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.  
Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen,  
break the container and cause injury.  
Do not store, disassemble or repair the appliance yourself or allow unqualified personnel to do so.  
DISPOSAL  
Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When  
disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the  
shelves in place so that children may not easily climb inside.  
If disposing of a refrigerator, make sure the refrigerant is removed for proper disposal by a qualified servicer.  
If you release the refrigerant, you may be fined or imprisoned in accordance with the relevant environmental  
law.  
GROUNDING INSTRUCTIONS  
Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with  
a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded.  
Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by  
a qualified electrician.  
Have a certified electrician check the wall outlet and wiring for proper grounding.  
Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out  
from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric shock.  
SAFETY INSTRUCTIONS  
7
CAUTION  
To reduce the risk of minor or moderate injury to persons, malfunction, or damage  
to the product or property when using this product, follow basic precautions,  
including the following:  
Do not hang on to or place heavy objects on the refrigerator’s dispenser.  
INSTALLATION  
Do not install the refrigerator where there may be a danger of the unit falling.  
The refrigerator must be properly installed in accordance with the Installation Instructions.  
OPERATION  
Do not use aerosols near the refrigerator.  
This appliance is intended to be used only in domestic and similar applications.  
Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are cracked  
or broken.  
Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or personal  
injury if items are removed with excessive force.  
Do not overfill the appliance with food. Doing so may cause personal injury or property damage.  
Do not hang on to or place heavy objects on the refrigerator’s dispenser.  
MAINTENANCE  
Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.  
Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do  
not use a wet or damp cloth when cleaning the plug.  
Do not spray water directly on the inside or outside of the refrigerator.  
Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to  
sudden temperature changes.  
SAVE THESE INSTRUCTIONS  
8
PRODUCT SPECIFICATIONS  
PRODUCT SPECIFICATIONS  
The appearance and specifications listed in this manual may vary due to constant product improvements.  
Electrical requirements: 115 V, 60 Hz  
Min. / Max. water pressure: 20 - 120 psi (138 - 827 kPa) on models without water filter.  
40 – 120 psi (276 – 827 kPa) on models with filter.  
Model LSXS26396S  
Description  
Net weight  
Standard-depth, Side by Side refrigerator  
306.5 lb. ( 139 kg )  
Model LSXC22396S  
Description  
Counter-depth, Side by Side refrigerator  
280 lb. (127 kg)  
Net weight  
PRODUCT SPECIFICATIONS  
9
PRODUCT OVERVIEW  
The images in this guide may be different from the actual components and accessories, which are subject to  
change by the manufacturer without prior notice for product improvement purposes.  
Exterior  
5
1
2
6
7
3
4
8
Filtered Water and Ice Dispenser  
Handle  
1
5  
6
7
Dispenses purified water and ice.  
Opens and closes the refrigerator door.  
LED Display  
Door-in-Door Button  
2
Displays the refrigerator and freezer temperature,  
the water filter condition and the dispenser mode.  
Press this button to open the Door-in-Door.  
InstaView Door-in-Door  
Control Panel  
3
The InstaView Door-in-Door compartment allows  
for easy access to commonly used food items.  
Sets the refrigerator and freezer temperatures,  
the water filter condition and the dispenser mode.  
Refrigerator  
8
Freezer  
4
Fresh food compartment  
Frozen food compartment  
10 PRODUCT SPECIFICATIONS  
Interior  
LSXS26396S/LSXC22396S  
9
3
4
3
7
1
6
8
5
2
10  
Automatic Icemaker  
Refrigerator Shelf  
1
7
Automatically produce and store ice.  
Shelves are adjustable to suit individual storage  
needs. Adjust the shelf height by emptying and  
removing the shelf and inserting it on a different  
set of shelf supports. The number of refrigerator  
shelves varies by model.  
Freezer Door Bins  
2
Store small packages of frozen food. Do not  
store ice cream or food which will be stored for a  
long period of time within these baskets.  
Fresh Zone  
8
LED interior lamps  
Storage for deli, fruit, or vegetables.  
3
4
5
Light up the inside of the refrigerator.  
Door-in-Door Case  
9
Freezer Shelf  
Open the outer Door-in-Door for easy access to  
frequently used items without letting a lot of cold  
air out of the refrigerator.  
Adjust the freezer shelves to fit large or tall items.  
Freezer Drawer  
Refrigerator Door Bins  
10  
Store long-term frozen items. The number of  
drawers may vary by model.  
Standard door bins are adjustable to fit taller  
items.  
Water filter  
6
Purify water.  
NOTE  
The filter should be replaced every 6 months. See  
the Replacing the Water Filter section in this manual  
for details.  
INSTALLATION 11  
INSTALLATION  
Installation Overview  
Please read the following installation instructions first after purchasing this product or transporting it to another  
location.  
Unpacking the Refrigerator  
Choosing the Proper Location  
Disassembling/Assembling  
Connecting the Water Line  
Leveling and Door Alignment  
CAUTION  
Connect to a potable water supply only.  
12 INSTALLATION  
Unpacking the Refrigerator  
Choosing the Proper  
Location  
WARNING  
Water  
Water supply must be easily connected for the  
automatic icemaker.  
Use two or more people to move and install the  
refrigerator. Failure to do so can result in back  
injury or other injury.  
NOTE  
The refrigerator is heavy. Protect the floor when  
moving the refrigerator for cleaning or service.  
Always pull the refrigerator straight out when  
moving it. Do not wiggle or walk the refrigerator  
when trying to move it, as floor damage could  
occur.  
The water pressure must be 20 - 120 psi or 138 -  
827 kPa or 1.4 - 8.4 kgf/cm2. If the refrigerator is  
installed in an area with low water pressure (below  
20 psi or 138 kPa or 1.4 kgf/cm2), you can install a  
booster pump to compensate for the low pressure.  
Keep flammable materials and vapors, such as  
gasoline, away from the refrigerator. Failure to  
do so can result in fire, explosion, or death.  
Electricity  
Use an individual, grounded outlet:115 Volts, 60 Hz,  
AC, 15 Amps minimum.  
NOTE  
Remove tape and any temporary labels from  
your refrigerator before using. Do not remove any  
warning labels, the model and serial number label,  
or the Tech Sheet that is located under the front of  
the refrigerator.  
WARNING  
Don't use existing holes unless they are in the  
target area. Otherwise, the water supply and  
drain hose may be damaged by being crushed  
or kinked.  
To remove any remaining tape or glue, rub the area  
briskly with your thumb. Tape or glue residue can  
also be easily removed by rubbing a small amount  
of liquid dish soap over the adhesive with your  
fingers. Wipe with warm water and dry.  
Flooring  
Do not use sharp instruments, rubbing alcohol,  
flammable fluids, or abrasive cleaners to remove  
tape or glue. These products can damage the  
surface of your refrigerator.  
To avoid noise and vibration, the unit must be  
installed and leveled on a solidly constructed floor. If  
required, adjust the leveling legs to compensate for  
the unevenness of the floor.  
Reinstall or adjust shelves as needed. Refrigerator  
shelves are installed in the shipping position.  
Reinstall shelves according to your individual  
storage needs.  
NOTE  
Installing on carpeting, soft tile surfaces, a platform  
or weakly supported structure is not recommended.  
Ambient Temperature  
Install this appliance in an area where the  
temperature is between 55 °F (13 °C) and 110 °F  
(43 °C).  
If the temperature around the appliance is too low or  
high, cooling ability may be adversely affected.  
INSTALLATION 13  
Dimensions and Clearances  
Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the  
refrigerator through doors or narrow openings.  
If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/  
Assembling the Doors and Drawers in this manual.  
The installation location chosen for the refrigerator should allow space behind the unit for connections and  
airflow and space in front to open the doors and drawers.  
Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity  
consumption charges. Allow at least 24 inches (610 mm) in front of the refrigerator to open the doors, and at  
least 2 inches (50.8 mm) between the back of the refrigerator and the wall.  
B
E
A
F
M
D
C
G
-
List  
LSXS26396S  
LSXC22396S  
33 2/5"  
(848 mm)  
29 2/5"  
747 mm)  
A
Depth without handle  
Width  
35 9/10"  
(912 mm)  
35 9/10"  
912 mm)  
B
C
D
E
F
68 9/10"  
(1750 mm)  
68 9/10"  
(1750 mm)  
Height to Top of Case  
Height to Top of Hinge  
Back Clearance  
70 3/10"  
(1785 mm)  
70 3/10"  
(1785 mm)  
2"  
2"  
(50 mm)  
(50 mm)  
28 7/10"  
(730 mm)  
24 3/5"  
(624mm)  
Depth without Door  
Depth (Total with Door Open  
90°)  
50 3/5"  
(1285 mm)  
46 1/2"  
(1180 mm)  
G
K
M
24"  
(610 mm)  
24"  
(610 mm)  
Front Clearance  
35 9/10"  
(912 mm)  
31 4/5"  
(807 mm)  
Depth With handle  
14 INSTALLATION  
Assembling the Refrigerator Handles  
Removing/Assembling  
Handles  
Assemble the mounting fasteners (1) at both ends  
1
of the handle with a 1/4 in. Allen rench.  
When moving the refrigerator through a narrow  
opening, removing the doors is preferred.  
The appearance of the handles may vary from what  
Place the handle on the door by fitting the handle  
2
is shown.  
footprints over the mounting fasteners and  
tightening the set screws (2) with a 3/32 in. Allen  
wrench.  
WARNING  
When assembling or disassembling the  
refrigerator handles:  
Grasp the handle firmly to avoid dropping it.  
Do not swing the handle into nearby people or  
animals.  
Make sure that the bracket hole of the handle  
fits properly into the stopper bolt of the door.  
Assemble the set screws to fix the handle into  
place.  
Make sure that there is not a gap between the  
Removing/Assembling the  
Doors  
If the entrance door is too narrow for the refrigerator  
to pass through, remove the refrigerator doors and  
move the refrigerator sideways through the doorway.  
door and handle after assembling the handle.  
Tools Needed  
3/32 in. Allen wrench  
1/8 in. Allen wrench  
1/4 in. Allen wrench  
WARNING  
Use two or more people to remove and install  
the refrigerator doors.  
Removing the Refrigerator Handles  
Disconnect the electrical supply to the  
refrigerator before installing.  
Loosen the set screws (1) with a 3/32 in. Allen  
wrench and remove the handle.  
1
Do not put hands, feet or other objects into the  
air vents or bottom of the refrigerator.  
Loosen the mounting fasteners (2) that connect  
2
Be careful when handling the hinge and stopper.  
to the refrigerator door and handle using a 1/4  
in. Allen wrench, and remove the mounting  
fasteners.  
Remove food and bins before detaching the  
doors and drawers.  
Do not hold the handle when removing or  
replacing the doors and drawer as the handle  
may come off.  
Tools Needed  
3/32 in. Allen wrench  
1/8 in. Allen wrench  
1/4 in. Allen wrench  
INSTALLATION 15  
Removing the Freezer Door (with  
Water Line Connection)  
Lift the door to remove it from the lower hinge pin.  
Be careful to pull the water lines from behind the  
lower hinge pin.  
4
Enough for the water feed tube to be completely  
pulled out.  
Before removing freezer door, disconnect water  
line connectors (one white tube, one blue tube).  
1
Do not remove freezer door if either the white or  
blue tube is still connected.  
Use the support block shipped on the upper  
shelf in the refrigerator to keep the front of  
the refrigerator tilted up while removing the  
connectors.  
water feed tube  
Lower Hinge  
CAUTION  
When lifting the hinge free of the latch, be careful  
that the door does not fall forward.  
Place the door, inside facing up, on a  
nonscratching surface.Be careful not to damage  
the water lines.  
NOTE  
Disassembling/Assembling the Water Lines  
Collet  
Tube  
Removing the Refrigerator Door  
Insert line  
Open the door and remove the top hinge cover  
screw.  
1
Clip  
(Correct)  
Loosen the hinge cover screws and remove the  
hinge cover. Disconnect all wire harnesses.  
2
Use a flat blade screwdriver to pry back the hooks  
2
(not shown) of the hinge cover from the top of  
the refrigerator cabinet. Remove the cover and  
disconnect all wire harnesses.  
Hinge Cover  
Wire Harness  
Upper Hinge  
Rotate the hinge lever counterclockwise (1) and  
lift the upper hinge (2).  
3
Rotate the hinge lever (1) clockwise. Lift the top  
hinge (2) free of the hinge lever latch.  
3
Hinge Lever  
(1)  
Upper Hinge  
Hinge Lever  
(1)  
Upper Hinge  
(2)  
(2)  
16 INSTALLATION  
Disassembling/Assembling the Water Lines  
Lift the door from the lower hinge pin.  
4
Collet  
Tube  
Insert line  
Clip  
(Correct)  
Lower Hinge  
Gently press the collet and insert the tube until  
only one line shows on the tube.  
2
CAUTION  
When lifting the hinge free of the latch, be careful  
that the door does not fall forward.  
Place the door, inside facing up, on a  
nonscratching surface.Be careful not to damage  
the water lines.  
NOTE  
Correct  
Incorrect  
Do not remove the grease on the surface of the  
gasket or hinge.  
NOTE  
Do not remove the sensor assembly in the right  
upper hinge cover.  
Water hoses should be cut with a clean, straight  
edge to avoid leaks.  
Assembling the Freezer Door  
Feed the water tubes through the lower hinge  
1
pin and place the door onto the lower hinge pin.  
Make sure the water hoses are behind the leg to  
prevent damage.  
Fit the top over the hinge lever latch and into  
place. Rotate the lever clockwise to secure the  
hinge.  
3
Install the grounding screw and connect all the  
wire harnesses.  
4
Hook the tab on the door switch side of the cover,  
5
under the edge of the wire opening in the cabinet  
top. Position the cover into place. Insert and  
tighten the cover screw.  
NOTE  
Open the door and turn the hose toward the inside.  
Water hoses should be behind the leg to prevent  
damage.  
Reconnect the water tubes by inserting the tubes  
into the connectors. The tube is inserted correctly  
when only one guide line is showing out of two.  
6
Correct  
Incorrect  
INSTALLATION 17  
Assembling the Refrigerator Door  
Connecting the Water Line  
Place the door onto the lower hinge pin.  
1
Before Beginning  
This water line installation is not covered by the  
refrigerator warranty. Follow these instructions  
carefully to minimize the risk of expensive water  
damage.  
If necessary, call a qualified plumber to correct water  
hammer before installing the water supply line to  
the refrigerator. Water banging in the pipes, or water  
hammer in residential plumbing can cause damage  
to refrigerator parts and lead to water leakage or  
flooding.  
Lower Hinge  
Fit the upper hinge over the hinge lever latch and  
into place. Rotate the lever counterclockwise to  
secure the hinge.  
2
Turn the icemaker OFF if the refrigerator will be  
used before the water line is connected.  
Do not install the icemaker tubing in areas where  
the ambient temperatures fall below freezing.  
(1)  
(2)  
WARNING  
Connect to a potable water supply only.  
Reconnect all wire harnesses. Hook the tab on  
3
the switch side of the cover under the edge of the  
wire opening in the cabinet top. Position the cover  
and replace the screw.  
CAUTION  
To prevent burns and product damage, only  
connect the refrigerator water line to a cold water  
supply.  
Wear eye protection during installation toprevent  
injury.  
Water Pressure  
You will need a cold water supply.  
Water Pressure  
20–120 psi  
models with water filter  
(138 - 827 kPa)  
40–60 psi minimum to  
where reverse osmosis  
reverse osmosis system  
water filtration system is  
(2.8 kgf/cm2– 4.2 kgf/  
connected to a cold water cm2,or less than 2–3  
supply  
seconds to fill a cup of 7  
oz capacity)  
18 INSTALLATION  
If the water pressure from the reverse osmosis  
system is less than 20 psi or 138 kPa or 1.4 kgf/ cm2  
(takes more than 4 seconds to fill a cup of 7 oz or  
198 cc capacity):  
Shutoff valve to connect to the cold water line.  
The shutoff valve should have a water inlet with a  
minimum inside diameter of 5/32 in. at the point of  
connection to the COLD WATER LINE. Saddle-type  
shutoff valves are included in many water supply  
kits. Before purchasing, make sure a saddle-type  
valve complies with your local plumbing codes.  
Check to see if the sediment filter in the reverse  
osmosis system is blocked. Replace the filter if  
necessary.  
Allow the storage tank on the reverse osmosis  
system to refill after heavy usage.  
If the water pressure remains low, call a licensed,  
qualified plumber.  
All installations must be in accordance with local  
plumbing code requirements.  
NOTE  
A self-piercing saddle type water valve should not  
be used.  
Supplies Needed  
Copper or PEX Tubing, ¼ in. outer diameter, to  
connect the refrigerator to the water supply. Be sure  
both ends of the tubing are cut square. To determine  
how much tubing you need, measure the distance  
from the water valve on the back of the refrigerator  
to the water supply pipe. Then, add 8 feet (2.4 m).  
Be sure there is sufficient extra tubing (about 8 feet  
[2.4 m] coiled into 3 turns of about 10 in. [25 cm]  
diameter) to allow the refrigerator to move out from  
the wall after installation.  
Water Line Installation Instructions  
WARNING  
Electric Shock Hazard:  
When using any electrical device (such as a  
power drill) during installation, be sure the device  
is battery-powered, double-insulated or grounded  
in a manner that will prevent the hazard of  
electric shock.  
Power drill.  
½ in. or adjustable wrench.  
Flat-blade and Phillips-head screwdrivers.  
Install the shutoff valve on the nearest frequently  
used drinking water line.  
Two ¼ in. outer diameter compression nuts and  
2 ferrules (sleeves) to connect the copper tubing to  
the shutoff valve and the refrigerator water valve.  
Shut off the main water supply.  
1
Turn on the nearest faucet to relieve the pressure  
on the line.  
Choose the valve location.  
2
Choose a location for the valve that is easily  
accessible. It is best to connect into the side of  
a vertical water pipe. When it is necessary to  
connect into a horizontal water pipe, make the  
connection to the top or side, rather than at the  
bottom, to avoid drawing off any sediment from  
the water pipe.  
If your existing copper water line has a flared fitting  
at the end, purchase an adapter (available at  
plumbing supply stores) to connect the water line  
to the refrigerator OR cut off the flared fitting with a  
tube cutter and then use a compression fitting.  
INSTALLATION 19  
Drill the hole for the valve.  
Route the tubing.  
3
6
Drill a ¼ in. hole in the water pipe using a sharp  
bit. Remove any burrs resulting from drilling the  
hole in the pipe. Be careful not to allow water  
to drain into the drill. Failure to drill a ¼ in. hole  
may result in reduced ice production or smaller  
cubes.  
Route the tubing between the cold water line and  
the refrigerator.  
Route the tubing through a hole drilled in the wall  
or floor (behind the refrigerator or adjacent base  
cabinet) as close to the wall as possible.  
NOTE  
Be sure there is sufficient extra tubing (about 8 ft.  
coiled into three turns of about 10 in. diameter) to  
allow the refrigerator to move out from the wall after  
installation.  
Connect the tubing to the valve.  
NOTE  
7
Place the compression nut and ferrule (sleeve)  
for copper tubing onto the end of the tubing and  
connect it to the shutoff valve.  
The hookup line cannot be white, plastic tubing.  
Licensed plumbers must use only copper tubing  
(NDA tubing #49595 or #49599) or Cross Link  
Polyethylene (PEX) tubing.  
Make sure the tubing is fully inserted into the  
valve. Tighten the compression nut securely.  
Fasten the shutoff valve.  
4
Fasten the shutoff valve to the cold water pipe  
with the pipe clamp.  
Saddle-Type  
Shutoff Valve  
Compression  
Nut  
Pipe Clamp  
Packing Nut  
Saddle-Type  
Vertical Cold  
Outlet Valve  
Ferrule  
(sleeve)  
Shutoff Valve  
Water Pipe  
Flush out the tubing.  
8
Turn the main water supply on and flush out the  
tubing until the water is clear. Shut the water off at  
the water valve after about one quart of water has  
been flushed through the tubing.  
NOTE  
Commonwealth of Massachusetts Plumbing Codes  
248CMR shall be adhered to. Saddle valves are  
illegal and use is not permitted in Massachusetts.  
Consult with your licensed plumber.  
Tighten the pipe clamp.  
5
Tighten the clamp screws until the sealing washer  
begins to swell.  
Inlet End  
Pipe Clamp  
Washer  
Clamp Screw  
NOTE  
Do not over tighten clamp or you may crush the  
tubing.  
20 INSTALLATION  
Leveling and Door Alignment  
Connect the tubing to the refrigerator.  
9
Leveling  
NOTE  
The refrigerator has two front leveling legs. Adjust the  
legs to alter the tilt from front-to-back or side-to side.  
If the refrigerator seems unsteady, or the doors do  
not close easily, adjust the refrigerator’s tilt using the  
instructions below:  
Before making the connection to the refrigerator, be  
sure that the refrigerator power cord is not plugged  
into the wall outlet.  
Remove the plastic flexible cap from the water  
valve.  
Turn the leveling leg to the left to raise that side  
1
Place the compression nut and ferrule (sleeve) onto  
the end of the tubing as shown.  
of the refrigerator or to the right to lower it. It may  
take several turns of the leveling leg to adjust the  
tilt of the refrigerator.  
Insert the end of the copper tubing into the  
connection as far as possible. While holding the  
tubing, tighten the fitting.  
Tubing  
¼ in. Tubing  
Clamp  
¼ in. Compression Nut  
Ferrule  
(sleeve)  
Refrigerator  
Connection  
NOTE  
A flare nut wrench works best, but an open-end  
10 Turn the water on at the shutoff valve.  
wrench will suffice. Do not over-tighten.  
Tighten any connections that leak.  
Open both doors and check to make sure that  
2
they close easily. If the doors do not close easily,  
tilt the refrigerator slightly more to the rear by  
turning both leveling legs to the left. It may take  
several more turns, and be sure to turn both  
leveling legs the same amount.  
CAUTION  
Check to see if leaks occur at the water line  
connections.  
INSTALLATION 21  
Door Alignment  
Both the left and right refrigerator doors have an  
adjustable nut, located on the bottom hinge, to raise  
and lower them to align properly.  
Turning on the Power  
After installing, plug the refrigerator’s power cord  
into a 3-prong grounded outlet and push the  
refrigerator into the final position.  
If the space between the doors is uneven, follow the  
instructions below to align the doors evenly:  
Use the wrench (included with the owner's manual)  
to turn the nut in the door hinge to adjust the height.  
Turn the nut to the right to raise the door or to the left  
to lower it.  
CAUTION  
Connect to a rated power outlet.  
Have a certified electrician check the wall outlet  
and wiring for proper grounding.  
Do not damage or cut off the ground terminal of  
the power plug.  
Position the Rrigerator  
CAUTION  
Arrange the coil of tubing so that it does not vibrate  
against the back of the refrigerator or against the  
wall. Push the refrigerator back to the wall.  
Do not overtighten the door adjustment screw.  
The hinge pin can be pulled out and the  
adjustable range of height is a maximum of 2 in.  
(5 cm).  
Start the Icemaker  
If the water line is connected, set the icemaker  
power switch to the ON position.  
The icemaker will not begin to operate until it  
reaches its operating temperature of 15 °F (–9 °C)  
or below. It will then begin operation automatically if  
the icemaker power switch is in the ON (I) position.  
22 OPERATION  
OPERATION  
Before Use  
Clean the refrigerator.  
Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping.  
CAUTION  
Do not scratch the refrigerator with a sharp object or use a detergent that contains  
alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from  
the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish  
detergent.  
Do not peel off the model or serial number label or the technical information on the rear  
surface of the refrigerator.  
Open refrigerator doors and freezer drawers to ventilate the interior.  
The inside of the refrigerator may smell like plastic at first. Remove any adhesive tape  
from inside the refrigerator and open the refrigerator doors and the freezer drawers for  
ventilation.  
Connect the power supply.  
Check if the power supply is connected before use.  
Turn off the icemaker  
Turn off the icemaker if the refrigerator is not yet connected to the water supply.  
NOTE  
The icemaker water valve may buzz if the icemaker is turned on while the refrigerator is  
not connected to the water supply.  
Wait for the refrigerator to cool.  
Allow the refrigerator to run for at least two to three hours before putting food in it. Check the  
flow of cold air in the freezer compartment to ensure proper cooling.  
CAUTION  
Putting food in the refrigerator before it has cooled could cause the food to spoil, or a  
bad odor to remain inside the refrigerator.  
The refrigerator makes a loud noise after initial operation.  
This is normal. The volume will decrease as the temperature decreases.  
OPERATION 23  
Control Panel  
Depending on the model, some of the following functions may not be available.  
Control Panel Features  
Ice Type  
1
Press the Ice Type button to choose either cubed  
or crushed ice. The Cubed or Crushed Ice icon  
illuminates.  
* Water Filter  
2
Replace the water filter when the Replace Filter  
icon turns on. After replacing the water filter, press  
and hold the Water Filter button for three seconds  
to turn the icon light off. Replace the water filter  
approximately every six months.  
Refrigerator Temperature  
3
Indicates the set temperature of the refrigerator  
compartment in Celsius (°C) or Fahrenheit (°F).  
The default refrigerator temperature is 37 °F (3 °C).  
Press the Refrigerator button repeatedly to select  
a new set temperature from 33 °F to 46 °F (1 °C to  
8 °C).  
1
2
Freezer Temperature  
4
Indicates the set temperature of the freezer  
compartment in Celsius (°C) or Fahrenheit (°F).  
3
4
The default freezer temperature is 0°F (-18 °C).  
Press the Freezer button repeatedly to select a  
new set temperature from -6 °F to 8 °F (-21 °C to  
-13 °C).  
5
6
NOTE  
To change the temperature mode from °F  
to °C (or vice versa) press and hold the  
Refrigerator and Freezer Temperature buttons  
simultaneously for approximately five seconds.  
The temperature indicator on the display window  
switches between Celsius and Fahrenheit.  
7
8
The displayed temperature is the target  
temperature, and not the actual temperature  
of the refrigerator. The actual refrigerator  
temperature depends on the food inside the  
refrigerator.  
9
NOTE  
When the refrigerator is in the Power Saving Mode, the display remains off until a door is opened or a button is  
pressed. Once on, the display remains on for 20 seconds.  
24 OPERATION  
Smart Grid  
5
Press the Smart Grid button to turn the Smart  
Grid function On/Off. When the function is on,  
the icon illuminates. The Smart Grid function  
automatically turns on when the refrigerator is  
connected to the Wi-Fi network.  
CAUTION  
Display Mode (For Store Use Only)  
The Display Mode disables all cooling in the  
refrigerator and freezer sections to conserve  
energy while on display in a retail store. When  
activated, OFF is displayed on the control panel  
and the display remains on for 20 seconds.  
When the refrigerator is responding to a Demand  
Response (DR) message from the electric  
company, the Grid text illuminates.  
To deactivate / activate:  
* Wi-Fi  
6
The Wi-Fi button, when used with the LG  
Smart Refrigerator smart phone app, allows the  
refrigerator to connect to a home Wi-Fi network.  
Refer to Smart Function for information on the  
initial setup of the application.  
With either refrigerator door opened, press and  
hold the Refrigerator and Ice Plus buttons at the  
same time for five seconds. The control panel  
beeps and the temperature settings display to  
confirm that Display Mode is deactivated. Use  
the same procedure to activate Display Mode.  
The Wi-Fi icon shows the status of the  
refrigerator's network connection. The icon  
illuminates when the refrigerator is connected to  
the Wi-Fi network.  
Press and hold the Wi-Fi button for 3 seconds to  
connect to the network. The icon blinks while the  
connection is being made, then turns on once the  
connection is successfully made.  
Airflow  
Cold air circulates from the freezer to the fresh food  
section and back again through air vents in the  
wall dividing the two sections. Be sure not to block  
vents while storing food in the refrigerator. Doing so  
will restrict airflow and may cause the refrigerator  
temperature to become too warm or cause interior  
moisture buildup. (See airflow diagram below.)  
Ice Plus  
7
This function increases both ice making and  
freezing capabilities.  
Press the Ice Plus button to illuminate the icon  
and activate the function for 24 hours. The  
function automatically shuts off after 24 hours.  
Stop the function manually by pressing the  
button once more.  
* Ice On/Off  
8
Press the Ice On/Off button for three seconds to  
turn the icemaker on/off.  
* Lock  
9
The Lock function disables every other button on  
the display.  
When power is initially connected to the  
refrigerator, the Lock function is off.  
To lock the control panel buttons, press and  
hold the Lock button until the closed Lock  
icon appears in the display and the function is  
activated.  
To disable the Lock function, press and hold the  
Lock button for approximately three seconds.  
OPERATION 25  
NOTE  
NOTE  
Because air circulates between both sections, any  
odors formed in one section will transfer to the  
other. You must thoroughly clean both sections to  
eliminate odors.  
To dispense cold water, push on the water switch  
with a glass.  
To dispense ice, push on the ice switch with a glass.  
The first ice and water dispensed may include  
particles or odor from the water supply line or the  
water tank. Throw away the first few batches of ice  
(about 140 - 160 cubes). This is also necessary ifthe  
refrigerator has not been used for a long time.  
To prevent odor transfer and dried out food, wrap  
or cover foods tightly. (See the Food Storage Guide  
section for details.)  
If you close the refrigerator door, you may see the  
freezer door open and close again due to pressure  
from internal airflow.  
The dispenser will not operate when either of the  
refrigerator doors is open.  
If discolored ice is dispensed, check the water filter  
and water supply. If the problem continues, contact  
an LG Electronics Customer Information Center.  
Do not use the water or ice until the problem is  
corrected.  
Ice and Water Dispenser  
CAUTION  
Dispense ice into a glass before filling it with water  
or other beverages. Splashing may occur if ice is  
dispensed into a glass that already contains liquid.  
Keep children away from the dispenser. Children  
may play with or damage the controls.  
Throw away the first few batches of ice (about  
140 - 160 cubes) after installation. This is also  
necessary if the refrigerator has not been used  
for a long time.  
Some dripping may occur after dispensing. Hold the  
cup beneath the dispenser for a few seconds after  
dispensing to catch all of the drops.  
Keep containers at an appropriate distance from  
the dispensers. Tall, narrow glasses should be  
held far enough from the ice outlet to prevent ice  
from jamming in the ice chute. A container with a  
very small opening should be held as close to the  
dispenser as possible to avoid spilling.  
If ice or water dispenses unexpectedly, turn off  
the water supply and contact an LG Electronics  
Customer Information Center.  
Never use a glass that is exceptionally narrow  
or deep. Ice may jam in the ice passage and  
refrigerator performance may be affected.  
Keep the glass at a proper distance from the ice  
outlet. A glass held too close to the outlet may  
prevent ice from dispensing.  
Dispenser Structure  
Locking the Dispenser  
Press and hold the Lock button for three seconds to  
Water Switch  
Ice Switch  
lock the dispenser and all the control panel functions.  
Follow the same instructions to unlock.  
Tray  
Using the Dispenser  
Incorrect  
Correct  
Water  
Ice  
26 OPERATION  
Cleaning the Dispenser Drip Tray  
CAUTION  
Grip the drip tray with both hands and pull it out.  
1
When handling the ice bin, keep hands away  
from the icemaker tray area to avoid personal  
injury.  
Storing cans or other items in the ice bin will  
damage the icemaker.  
Never use thin crystal glasses or containers to  
collect ice. Such containers may chip or break  
resulting in glass fragments in the ice.  
If the icemaker is turned OFF for an extended period  
of time, the ice compartment will gradually warm up  
to the temperature of the refrigerator compartment.  
To prevent ice cubes from melting and leaking from  
the dispenser, ALWAYS empty the ice bin when the  
icemaker is turned OFF for more than a few hours.  
Wipe out dirty areas with a clean cloth.  
2
The ice passage may become blocked with frost  
if only crushed ice is used. Remove the frost that  
accumulates by removing the ice bin and clearing the  
passage with a rubber spatula. Dispensing cubed ice  
can also help prevent frost buildup.  
Ice Compartment  
CAUTION  
Detaching the In-Door Ice Bin  
Keep hands and tools out of the ice compartment  
door and dispenser chute. Failure to do so may  
result in damage or personal injury.  
Lift the ice storage bin slightly (1).  
1
pull it out as (2) shown in the figure.  
2
Keep the ice compartment door closed tightly. If the  
ice compartment door is not closed tightly, the cold  
air in the ice bin will freeze food in the refrigerator  
compartment. This could also cause the icemaker to  
stop producing ice.  
In-Door Ice Bin  
The icemaker stops producing ice when the indoor  
ice bin is full. To make room for additional ice,  
empty the ice bin into the extra ice bin in the freezer  
compartment. During use, the ice may stack unevenly  
in the bin, causing the icemaker to misread the  
number of ice cubes and stop producing ice. Shaking  
the ice bin to level the ice within it can reduce this  
problem.  
(
)
(
)
NOTE  
Use both hands to remove the ice bin to avoid  
dropping it.  
Assembling the In-Door Ice Bin  
Mount them in the reverse order of the removal  
process.  
OPERATION 27  
Turning the Automatic Icemaker On  
To turn the automatic icemaker On/Off, press and  
hold the Ice On/Off button on the control panel for  
three seconds.  
Automatic Icemaker  
Normal Sounds You May Hear  
Keeping the power turned on to the icemaker  
before the water line is connected can damage the  
icemaker.  
Auto shutoff (feeler arm)  
The icemaker water valve buzzes as the icemaker  
fills with water. If the Ice On/Off button is in the ON  
mode, it will buzz even if it has not yet been hooked  
up to water. To stop the buzzing, press the Ice On/  
Off button to turn it off.  
NOTE  
Ice is made in the automatic icemaker and sent  
to the dispenser. The icemaker produces 70 - 182  
cubes in a 24-hour period, depending on freezer  
compartment temperature, room temperature,  
number of door openings and other operating  
conditions.  
You will hear the sound of cubes dropping into the  
bin and water running in the pipes as the icemaker  
refills.  
It takes about 12 to 24 hours for a newly installed  
refrigerator to begin making ice.  
Preparing for Vacation  
Set the Ice On/Off button to OFF and shut off the  
Ice-making stops when the in-door ice bin is full.  
When full, the in-door ice bin holds approximately 6  
to 8 (12-16 oz.) glasses of ice.  
water supply to the refrigerator.  
Foreign substances or frost on the ice-detecting  
sensor can interrupt ice production. Make sure  
the sensor area is clean at all times for proper  
operation.  
NOTE  
The ice bin should be emptied any time the Ice On/  
Off button is turned to the OFF mode.  
To increase ice production, use the Ice Plus  
function. The function increases both ice making  
and freezing capabilities.  
If the ambient temperature will drop below freezing,  
have a qualified technician drain the water supply  
system to prevent serious property amage due  
to flooding caused by ruptured water lines or  
connections.  
WARNING  
Personal Injury Hazard  
DO NOT place fingers or hands on the automatic  
ice making mechanism while the refrigerator is  
plugged in.  
CAUTION  
Never store beverage cans or other items in  
the ice bin for the purpose of rapid cooling.  
Doing so may damage the icemaker or the  
ontainers may burst.  
To avoid personal injury, keep hands out of the  
ice door and passage.  
28 OPERATION  
Storing Food  
Where to Store Food  
Each compartment inside the refrigerator is designed to store different types of food.  
Store food in the optimal space to enjoy the freshest taste.  
6
1
4
2
3
5
7
In-Door Ice Bin  
Fresh Zone  
1
5
If a large amount of ice is needed, transfer the  
ice in the in-door ice bin to an ice storage bin in  
the freezer.  
Store fruit and vegetables in the crisper drawers  
to keep them fresh.  
Door-in-Door Case  
6
Freezer Shelves  
2
Convenient storage for frequently used items  
such as beverages, butter, margarine,cream  
cheese,peanut butter, and condiments.  
Store various frozen foods such as meat, fish,  
and ice cream.  
Freezer Drawers  
Refrigerator Door Bins  
3
7
Wrap and store meat, fish, chicken, or other  
items for long-term storage. Can also be used for  
supplemental ice storage.  
Store small refrigerated items such as beverages  
and condiments.  
Refrigerator Shelf  
4
Store various fresh food items. Adjust the shelf  
positions to suit individual storage needs. Store  
food with higher water content at the front of the  
shelves.  
OPERATION 29  
Food Storage Tips  
CAUTION  
Wrap or store food in the refrigerator in airtight and  
moisture-proof material unless otherwise noted. This  
prevents food odor and taste transfer throughout the  
refrigerator. For dated products, check date code to  
ensure freshness.  
Do not overfill or pack items too tightly into door  
bins. Doing so may cause damage to the bin  
or personal injury if items are removed with  
excessive force.  
Do not store glass containers in the freezer.  
Contents may expand when frozen, break the  
container and cause injury.  
Food  
How to  
Keep opened butter in covered dish or  
Butter or closed compartment. When storing an  
Margarine extra supply, wrap in freezer packaging  
and freeze.  
NOTE  
If you are leaving home for a short period, like a  
short vacation, the refrigerator should be left on.  
Refrigerated foods that are able to be frozen will  
stay preserved longer if stored in the freezer.  
Store in original wrapping until used.  
Once opened, rewrap tightly in plastic  
wrap or aluminum foil.  
Cheese  
Wipe milk cartons. For coldest milk,  
place containers on an interior shelf.  
Milk  
If you are leaving the refrigerator turned off for  
an extended period, remove all food and unplug  
the power cord. Clean the interior, and leave the  
door open to prevent fungi from growing in the  
refrigerator.  
Store in original carton on interior shelf,  
not on door shelf.  
Eggs  
Do not wash or hull fruit until it is ready  
to be used. Sort and keep fruit in  
original container in a crisper, or store  
in completely closed paper bag on  
refrigerator shelf.  
Do not store food with high moisture content  
towards the top of the refrigerator. The moisture  
could come in direct contact with the cold air and  
freeze.  
Fruit  
Remove store wrapping, trim or tear off  
bruised and discolored areas, wash in  
cold water, and drain. Place in plastic  
bag or plastic container and store in  
crisper.  
Wash food before storing it in the refrigerator.  
Vegetables should be washed, and food packaging  
should be wiped down to prevent adjacent foods  
from being contaminated.  
Leafy  
Vegetables  
If the refrigerator is kept in a hot and humid  
place, frequent opening of the door or storing a  
lot of vegetables in the refrigerator may cause  
condensation to form. Wipe off the condensation  
with a clean cloth or a paper towel.  
Vegetables  
with skins Place in plastic bags or plastic container  
(carrots,  
peppers)  
and store in crisper.  
Freeze fresh fish and shellfish if they  
are not being eaten the same day  
purchased. Eating fresh fish and  
shellfish the same day purchased is  
recommended.  
If the refrigerator door or freezer drawer is opened  
or closed too often, warm air may penetrate the  
refrigerator and raise its temperature. This can  
increase the running costs of the unit.  
Fish  
Cover leftovers with plastic wrap  
Leftovers or aluminum foil, or store in plastic  
containers with tight lids.  
30 OPERATION  
Storing Frozen Food  
Check a freezer guide or a reliable cookbook for  
further information about preparing food for freezing  
or food storage times.  
Detaching/Assembling the  
Storage Bins  
Fresh Zone Drawer  
The Fresh Zone drawers provide storage for fruit and  
vegetables.  
Freezing  
Your freezer will not quick-freeze a large quantity of  
food. Do not put more unfrozen food into the freezer  
than will freeze within 24 hours (no more than 2 to  
3 pounds of food per cubic foot of freezer space).  
Leave enough space in the freezer for air to circulate  
around packages. Be careful to leave enough room  
at the front so the door can close tightly.  
When removing or installing the lower Fresh Zone  
drawer, lift the cover to help remove or insert the  
drawer.  
To remove the Fresh Zone drawers, pull out the  
drawer to full extension (1), lift the front up (2),  
and pull straight out.  
1
Storage times will vary according to the quality and  
type of food, the type of packaging or wrap used  
(how airtight and moisture-proof) and the storage  
temperature. Ice crystals inside a sealed package are  
normal. This simply means that moisture in the food  
and air inside the package have condensed, creating  
ice crystals.  
NOTE  
Allow hot foods to cool at room temperature for 30  
minutes, and then package and freeze. Cooling hot  
foods before freezing saves energy.  
To install, slightly tilt up the front, insert the drawer  
into the frame and push it back into place.  
2
Packaging  
Successful freezing depends on correct packaging.  
When you close and seal the package, it must not  
allow air or moisture in or out. If it does, you could  
have food odor and taste transfer throughout the  
refrigerator and could also dry out frozen food.  
CAUTION  
Use both hands to assemble and disassemble  
the Fresh Zone. The compartment is heavy when  
filled with food and may cause injury if dropped.  
Packaging recommendations  
Rigid plastic containers with tight-fitting lids  
Straight-sided canning/freezing jars  
Heavy-duty aluminum foil  
Open the refrigerator door fully when  
disassembling or reassembling the Fresh Zone.  
You will see the water tank while removing the  
Fresh Zone drawer. Do not remove the water  
tank or water leakage may occur. The water tank  
is not a removable part.  
Plastic-coated paper  
Non-permeable plastic wraps  
Specified freezer-grade self-sealing plastic bags  
Follow package or container instructions for proper  
freezing methods.  
Tank  
Do not use  
Bread wrappers  
Non-polyethylene plastic containers  
Containers without tight lids  
Wax paper or wax-coated freezer wrap  
Thin, semi-permeable wrap  
OPERATION 31  
Removing the Fresh Zone Cover  
Hold the cover with both hands and pull it out.  
InstaView Function  
The InstaView function on the Door-in-Door lets you  
see if you’re running low on frequently used items  
like beverages and snacks, without opening the  
refrigerator door.  
NOTE  
Remove the Fresh Zone drawers before removing  
the Fresh Zone cover.  
Door Bins  
The door bins are removable for easy cleaning and  
adjustment.  
Knock twice on the glass to turn the LED light  
inside the Door-in-Door on or off.  
1
The LED light turns off automatically after 10  
seconds.  
Some bins may vary in appearance and will only fit in  
one location.  
2
To remove the bin, simply lift the bin up and pull  
straight out.  
1
The InstaView Door-in-Door function is disabled  
when the right refrigerator door and the left freezer  
door are open, for 2 seconds after closing the door,  
and when the ice dispenser is in use.  
Knock near the center of the glass. Knocking  
near the edges of the glass may not activate the  
InstaView Door-in-Door function properly.  
Knock hard enough that the knocking sound is  
audible.  
The InstaView Door-in-Door function may activate if  
a loud noise occurs near the refrigerator.  
To replace the bin, slide it in above the desired  
support and push down until it snaps into place.  
2
Door-in-Door  
The Door-in-Door compartment allows for easy  
access to commonly used food items.  
To access the Door-in-Door compartment, lightly  
press the button on the refrigerator door handle until  
you hear a click and the door opens.  
CAUTION  
Regularly detach and wash the storage bins and  
shelves; they can become easily contaminated  
by food.  
Do not apply excessive force while detaching or  
assembling the storage bins.  
Do not use the dishwasher to clean the storage  
bins and shelves.  
32 OPERATION  
Door-in-Door Case  
Detaching the Shelf  
To open the Door-in-Door case, pull evenly on the  
marked area. The Door-in-Door Case is removable  
for easy cleaning and adjustment.  
Remove all items from the shelf. Lift the back of  
the shelf slightly to disengage the rail stops.  
1
Holding the shelf with both hands, tilt the shelf  
and pull it out.  
2
CAUTION  
Remove contents from Door-in-Door case before  
disassembly.  
Assembling the Shelf  
Tilt the front of the shelf up and guide the shelf  
into the slots at a desired height, keeping shelf  
holder down.(1)  
1
To remove the Door-in-Door case, lift up and pull  
out.  
1
To replace the Door-in-Door case, line up the tabs  
on the Door-In-Door case with the slots on the  
door and push down until it snaps into place.  
2
Slide the shelf in, then lower the front of the shelf.  
(2)  
2
CAUTION  
Make sure that shelves are level from one side  
to the other. Failure to do so may result in the  
shelf falling or spilled food.  
Adjusting the Refrigerator  
Shelves  
The shelves in the refrigerator are adjustable to meet  
individual storage needs. Your model may have full or  
split shelves.  
Do not clean glass shelves with warm water  
while they are cold. Shelves may break if  
exposed to sudden temperature changes or  
impact.  
Glass shelves are heavy. Use special care when  
removing them.  
Adjusting the shelves to fit items of different heights  
will make finding the exact item you want easier.  
SMART FUNCTIONS 33  
NOTE  
SMART FUNCTIONS  
Smart ThinQ Application  
The Smart ThinQ application allows you to  
To verify the Wi-Fi connection, check that the Wi-Fi  
icon on the control panel is lit.  
LG Smart ThinQ is not responsible for any network  
connection problems or any faults, malfunctions, or  
errors caused by network connection.  
communicate with the appliance using a smartphone.  
The machine supports 2.4 GHz Wi-Fi networks only.  
If the appliance is having trouble connecting to the  
Wi-Fi network, it may be too far from the router.  
Purchase a Wi-Fi repeater (range extender) to  
improve the Wi-Fi signal strength.  
Installing Smart ThinQ Application  
Search for the LG Smart ThinQ application from the  
Google Play Store or Apple App Store on a smart  
phone. Follow instructions to download and install the  
application.  
The Wi-Fi connection may not connect or may  
be interrupted because of the home network  
environment.  
Smart ThinQ Application Features  
The network connection may not work properly  
depending on the internet service provider.  
For appliances with the  
or  
logo  
The surrounding wireless environment can make  
the wireless network service run slowly.  
Manage Food  
This feature helps track items in the refrigerator and  
freezer, sends alerts when items are near their use  
by dates, generates grocery lists, and links to related  
recipes.  
This information is current at the time of publication.  
The application is subject to change for product  
improvement purposes without notice to users.  
Wireless LAN Module Specifications  
Energy Monitoring  
This feature keeps track of the refrigerator’s power  
consumption and the number of door openings.  
Model  
LCW-004  
Frequency  
Range  
2412 to 2462 MHz  
Remote Control  
IEEE 802.11b: 22.44 dBm  
IEEE 802.11g: 24.68 dBm  
IEEE 802.11n: 24.11 dBm  
Control the Refrigerator Temperature, Fresh Air Filter  
and Ice Plus from the smart phone app.  
Output  
Power(Max)  
Push Messages  
If the door remains open for more than ten minutes,  
you will receive a push message. When Ice Plus is  
finished, you will receive a push message.  
Settings  
Allows you to set various options on the refrigerator  
and in the application.  
34 SMART FUNCTIONS  
FCC Notice  
Industry Canada Statement (For transmitter  
module contained in this product)  
For transmitter module contained in this product  
This device complies with Industry Canada’s  
applicable licence-exempt RSSs. Operation is subject  
to the following two conditions:  
This equipment has been tested and found to comply  
with the limits for a Class B digital device, pursuant  
to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against  
harmful interference in a residential installation. This  
equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful  
interference to radio communications. However, there  
is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause  
harmful interference to radio or television reception,  
which can be determined by turning the equipment  
off and on, the user is encouraged to try to correct  
the interference by one or more of the following  
measures:  
1) This device may not cause interference; and  
2) This device must accept any interference,  
including interference that may cause undesired  
operation of the device.  
IC Radiation Exposure Statement  
This equipment complies with IC radiation exposure  
limits set forth for an uncontrolled environment.  
This equipment should be installed and operated with  
a minimum distance of 20 cm (7.8 inches) between  
the antenna and your body.  
Reorient or relocate the receiving antenna.  
NOTE  
Increase the separation between the equipment and  
THE MANUFACTURER IS NOT RESPONSIBLE  
FOR ANY RADIO OR TV INTERFERENCE  
CAUSED BY UNAUTHORIZED MODIFICATIONS  
TO THIS EQUIPMENT. SUCH MODIFICATIONS  
COULD VOID THE USER’S AUTHORITY TO  
OPERATE THE EQUIPMENT.  
the receiver.  
Connect the equipment to an outlet on a circuit  
different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV  
technician for help.  
Open Source Software Notice Information  
This device complies with part 15 of the FCC Rules.  
Operation is subject to the following two conditions:  
To obtain the source code under GPL, LGPL, MPL,  
and other open source licenses, that is contained in  
In addition to the source code, all referred license  
terms, warranty disclaimers and copyright notices are  
available for download.  
1) This device may not cause harmful interference  
and  
2) This device must accept any interference received,  
including interference that may cause undesired  
operation of the device.  
LG Electronics will also provide open source code  
to you on CD-ROM for a charge covering the cost  
of performing such distribution (such as the cost of  
media, shipping, and handling) upon email request  
to [email protected]. This offer is valid for three  
(3) years from the date on which you purchased the  
product.  
Any changes or modifications in construction of this  
device which are not expressly approved by the party  
responsible for compliance could void the user’s  
authority to operate the equipment.  
FCC RF Radiation Exposure Statement  
This equipment complies with FCC radiation  
exposure limits set forth for an uncontrolled  
environment. This transmitter must not be co-located  
or operating in conjunction with any other antenna or  
transmitter.  
This equipment should be installed and operated with  
a minimum distance of 20 cm (7.8 inches) between  
the antenna and your body. Users must follow the  
specific operating instructions for satisfying RF  
exposure compliance.  
SMART FUNCTIONS 35  
Temporary Appliance Load Reduction  
Smart Grid Function  
When the refrigerator operates in Smart Grid mode,  
the Smart Refrigerator function can control energy  
usage or delay the operation of some functions to  
save energy during peak usage periods.  
(TALR)  
The refrigerator responds to a TALR signal by  
aggressively reducing the load for a short time  
period, typically 10 minutes. This mode reduces  
energy consumption by stopping the compressor and  
controlling the functions that consume a lot of energy  
such as the defrost cycle and fan.  
You can override the Smart Grid function any time  
(using the Smart Grid button or application).  
To use the Smart Grid function, you need to register  
your appliance with your electric utility company.  
When the refrigerator operates in TALR mode, the  
Grid LED is illuminated on the refrigerator display.  
TALR mode is automatically deactivated after the  
received duration (max. 10 minutes), or when you  
override the Smart Grid function. The mode is  
immediately deactivated and the refrigerator returns  
to its normal state when the door is opened or  
closed, or the dispenser is used.  
Smart Grid Application Features  
Smart Saving_Demand Response  
You can lower energy usage based on Demand  
Response (DR) signals from the utility company. If  
the refrigerator is operating in Smart Saving mode  
according to the DR signal, you can see a pop up.  
Override Smart Grid Mode  
To ignore the Demand Response signal from the  
utility company and override the Smart Grid function,  
push the Smart Grid button while the refrigerator is  
in Smart Grid mode.  
Seasonal Energy Savings  
Lower energy usage based on time period.  
When you override the Smart Grid function, the  
refrigerator ignores the Demand Response signal  
and is no longer controlled by the utility company until  
the next Demand Response signal is sent. You can  
also override the Smart Grid function using the smart  
phone app.  
Using the Smart Grid Function  
This feature responds to notification events from your  
utility company to run high energy consuming tasks  
during off-peak periods when demand is lower. These  
notification events are known as Demand Response  
signals.  
LG Open API  
If the refrigerator receives a Demand Response  
signal from the utility company, the refrigerator will  
turn on the Grid LED on the refrigerator display and  
control its power consumption according to the signal.  
You can manage Smart Grid features for the LG  
Smart Refrigerator.  
Please check the detailed specifications on the notice  
page on us.smartthinq.com.  
The refrigerator will respond to the signals received  
from the utility company as long as product  
performance is maintained.  
API list  
Demand Response  
If the refrigerator receives a Demand Response  
signal, the refrigerator will operate in Delay Appliance  
Load (DAL) or Temporary Appliance Load Reduction  
(TALR) mode.  
Send demand response signal  
Power Saving  
Set saving mode  
Delay Appliance Load (DAL)  
Get schedule of DR/Delay Defrost  
Energy Monitoring  
The refrigerator responds to a DAL signal by  
providing a moderate load reduction for the duration  
of the delay period.  
Get door open event  
Get energy consumption  
Delay Defrost Capability  
Insert a delay defrost schedule event  
Update a delay defrost schedule event  
Delete a delay defrost schedule event  
Get the delay defrost schedule  
This mode controls functions that consume a lot of  
energy such as adjusting the cooling system, running  
the defrost cycle, and making ice.  
When the refrigerator operates in DAL mode, the  
Grid LED is illuminated on the refrigerator display.  
DAL mode is automatically deactivated after the  
period stipulated by the DAL signal (max. 4 hours)  
or when you override the Smart Grid function.  
36 SMART FUNCTIONS  
NOTE  
Hold the mouthpiece of your phone in front of the  
speaker that is located on the right hinge of the  
refrigerator door, when instructed to do so by the  
call center.  
4
Smart Diagnosis™ cannot be activated unless  
the appliance can be turned on using the Power  
button. If the appliance cannot be turned on,  
troubleshooting must be done without using Smart  
Diagnosis™.  
Smart Diagnosis™ Function  
Should you experience any problems with the  
appliance, it has the capability of transmitting data  
via your telephone to the LG Customer Information  
Center. NFC or Wi-Fi equipped models can also  
transmit data to a smartphone using the LG Smart  
ThinQ application.  
Press and hold the Freezer button for three  
seconds while continuing to hold your phone to  
the speaker.  
5
Smart Diagnosis™ through the  
Customer Information Center  
For appliances with the  
or  
logo  
This gives you the capability of speaking directly to  
our trained specialists. The specialist records the  
data transmitted from the appliance and uses it to  
analyze the issue, providing a fast and effective  
diagnosis.  
After you hear three beeps, release the Freezer  
button.  
6
7
Call the LG Electronics Customer Information  
Center at:  
1
Keep the phone in place until the tone  
transmission has finished. The display will  
count down the time. Once the countdown is  
over and the tones have stopped, resume your  
conversation with the specialist, who will then  
be able to assist you in using the information  
transmitted for analysis.  
(LG U.S.A.) 1-800-243-0000  
(LG Canada) 1-888-542-2623  
Hold the Lock button for three seconds.  
2
If the display has been locked for over five  
minutes, you must deactivate the lock and then  
reactivate it.  
NOTE  
For best results, do not move the phone while the  
tones are being transmitted.  
If the call center agent is not able to get an accurate  
recording of the data, you may be asked to try  
again.  
The Smart Diagnosis™ function depends on the  
local call quality.  
Bad call quality may result in poor data transmission  
from your phone to the call center, which could  
cause Smart Diagnosis™ to malfunction.  
Open the right refrigerator door.  
3
Smart ThinQ Smart Diagnosis™  
For appliances with the  
or  
logo  
Use the Smart Diagnosis feature in the Smart ThinQ  
application for help diagnosing issues with the  
appliance without the assistance of the LG Customer  
Information Center.  
Follow the instructions in the Smart ThinQ application  
to perform a Smart Diagnosis using your smartphone.  
MAINTENANCE 37  
For products with a standard stainless steel exterior,  
use a damp microfiber cloth and rub in the direction  
of the grain. Dry with a paper towel to avoid streaks.  
For stubborn stains and fingerprints, use a few drops  
of liquid dish soap in water, and rinse with hot water  
before drying. Do not use abrasive or harsh cleaners.  
MAINTENANCE  
Cleaning  
WARNING  
Inside Walls  
Allow freezer to warm up so the cloth will not stick.  
Use non-flammable cleaner. Failure to do so can  
result in fire, explosion, or death.  
To help remove odors, wash the inside of the  
refrigerator with a mixture of baking soda and warm  
water. Mix 2 tablespoons of baking soda to 1 quart of  
water (26 g soda to 1 liter water.) Be sure the baking  
soda is completely dissolved so it does not scratch  
the surfaces of the refrigerator.  
CAUTION  
Do not use an abrasive cloth or sponge  
when cleaning the interior and exterior of the  
refrigerator.  
Do not place your hand on the bottom surface  
of the refrigerator when opening and closing the  
doors.  
Door Liners and Gaskets  
Use a clean sponge or soft cloth and a mild  
detergent in warm water. Do not use cleaning waxes,  
concentrated etergents, bleaches, or cleaners  
containing petroleum on plastic refrigerator parts.  
When lifting the hinge free of the latch, be careful  
that the door does not fall forward.  
General Cleaning Tips  
Both the refrigerator and freezer sections defrost  
automatically; however, clean both sections once a  
month to prevent odors.  
Plastic Parts (covers and panels)  
Use a clean sponge or soft cloth and a mild detergent  
in warm water. Do not use glass cleaners, abrasive  
cleansers, or flammable fluids. These can scratch or  
damage the material.  
Wipe up spills immediately.  
Unplug the refrigerator or disconnect power before  
cleaning.  
Condenser Coils  
Remove all removable parts, such as shelves.  
Use a vacuum cleaner with a brush or crevice  
attachment to clean the condenser cover and vents.  
Do not remove the panel covering the condenser coil  
area.  
Use a clean sponge or soft cloth and a mild  
detergent in warm water. Do not use abrasive or  
harsh cleaners.  
Hand wash, rinse and dry all surfaces thoroughly.  
Exterior  
Waxing external painted metal surfaces helps provide  
rust protection. Do not wax plastic parts. Wax painted  
metal surfaces at least twice a year using appliance  
wax (or auto paste wax). Apply wax with a clean, soft  
cloth.  
For products with black stainless steel exterior, spray  
glass cleaner on a clean, microfiber cloth and rub in  
direction of grain. Do not spray glass cleaner directly  
at the display panel. Do not use harsh or abrasive  
cleaners.  
38 MAINTENANCE  
Replacing the Water Filter  
Make sure to rotate the filter down completely  
before pulling it out of the filter head.  
Pull the water filter downward and turn to  
counterclockwise.  
2
Replace the Water Filter :  
Approximately every six months.  
When the Replace Filter  
icon turns on.  
When the water dispenser output decreases.  
Replace with a new water filter.  
3
Before Replacing the Water Filter:  
If the top shelf, located below the water filter, is in the  
highest position, it will need to be removed prior to  
replacing the water filter.  
Take the new water filter out of its packing and  
remove the protective cover from the o-rings.  
With the water filter tabs in the horizontal position,  
push the new water filter into the filter head and  
turn to clockwise.  
To remove any shelf : Tilt up the front of the shelf (1)  
and lift (2). Pull the shelf out.  
Rotate the water filter up into position and close  
the cover. The cover will click when closed  
correctly.  
4
Remove the old water filter.  
1
Lower or remove the top left shelf to allow the  
water filter to rotate all the way down.  
Pinch the sides to open the water filter cover.  
After the water filter is replaced, dispense 2.5  
gallons of water (flush for approximately 5  
minutes) to remove trapped air and contaminants  
from the system.  
5
NOTE  
Replacing the water filter causes a small amount of  
water (around 1 oz. or 25 cc) to drain.  
NOTE  
Wrap a cloth around the front end of the water filter  
cover to collect any leaking water. Hold the water  
filter upright, once it is removed, to prevent any  
remaining water from spilling out of the water filter.  
Do not dispense the entire 2.5 gallon amount  
continuously. Press and release the dispenser pad  
for cycles of 30 seconds ON and 60 seconds OFF.  
MAINTENANCE 39  
After changing the filter, press and hold the  
Water Filter button for three seconds to reset the  
indicator light.  
6
NOTE  
To purchase a replacement water filter:  
Visit your local dealer or distributor  
Search using "water filter" on lg.com  
Use replacement cartridge:  
ADQ74793501(LT1000P)  
For further assistance, call:  
1-800-243-0000 (USA)  
1-888-542-2623 (Canada)  
40 MAINTENANCE  
Performance Data Sheet  
Model: LT1000P  
Use Replacement Cartridge: MDJ64844601(LT1000P)  
The concentration of the indicated substances in water entering the system was reduced to a concentration  
less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42,  
Standard 53 and Standard 401.  
System tested and certified by NSF International against NSF/ANSI Standard 42,  
Standard 53 and Standard 401 for the reduction of substances listed below.  
Max  
Average  
Influent  
Challenge  
NSF specified  
Challenge  
Concentration  
Average  
Product Water  
Concentration  
NSF  
Reduction  
Requirements  
substance  
Reduction  
Avg %  
Reduction  
Permissible  
Product Water  
Concentration  
Chlorine Taste  
and Odor  
2.0 µg/L  
2.0 µg/L ± 10%  
>97.5%  
99.80%  
0.050 µg/L  
N/A  
≥ 50.00%  
≥ 85.00%  
Nominal  
Particulate Class 12,000,000  
I, , ≥ 0.5 to < 1.0 pts/mL  
μm  
At least 10,000  
particles/mL  
24,000 pts/ml  
N/A  
107 to 108 MFL;  
fibers greater  
than 10 µg/L in  
length  
Asbestos  
180 MFL  
>99.00%  
>94.10%  
< 1 MFL  
N/A  
≥ 99.00%  
Atrazine  
8.5 µg/L  
15.0 µg/L  
74.0 µg/L  
1.9 µg/L  
9.0 µg/L ± 10%  
0.500 µg/L  
0.510 µg/L  
1.258 µg/L  
0.019 µg/L  
0.460 µg/L  
0.210 µg/L  
0.560 µg/L  
<0.500 µg/L  
3.0 µg/L  
5.0 µg/L  
40 µg/L  
NA  
NA  
NA  
NA  
NA  
NA  
NA  
NA  
Benzene  
Carbofuran  
Lindane  
15.0 µg/L ± 10% >96.60%  
80.0 µg/L ± 10% 98.30%  
2.0 µg/L ± 10%  
>99.00%  
0.2 µg/L  
75.0 µg/L  
70.0 µg/L  
10.0 µg/L  
10.0 µg/L  
P-Dichlorobenzene 230.0 µg/L  
225.0 µg/L ± 10% >99.80%  
210.0 µg/L ± 10% >99.90%  
150.0 µg/L ± 10% 99.60%  
150.0 µg/L ± 10% >99.70%  
2,4-D  
210.0 µg/L  
140.0 µg/L  
150.0 µg/L  
Lead pH @6.5  
Lead pH @8.5  
Mercury @ pH  
6.5  
5.9 µg/L  
5.6 µg/L  
6.0 µg/L ± 10%  
6.0 µg/L ± 10%  
91.00%  
92.50%  
>99.99%  
0.531 µg/L  
0.420 µg/L  
10 cysts/L  
2.0 µg/L  
2.0 µg/L  
N/A  
NA  
Mercury @ pH  
8.5  
NA  
100,000  
cysts/L  
Minimum 50,000  
cysts/L  
Cyst*  
≥ 99.95%  
MAINTENANCE 41  
Max  
Average  
Influent  
Challenge  
NSF specified  
Challenge  
Concentration  
Average  
Product Water  
Concentration  
NSF  
Reduction  
Requirements  
substance  
Reduction  
Avg %  
Reduction  
Permissible  
Product Water  
Concentration  
Atenolol  
240 ng/L  
1600 ng/L  
1600 ng/L  
170 ng/L  
160 ng/L  
200 ng/L  
400 ng/L  
140 ng/L  
120 ng/L  
2000 ng/L  
1600 ng/L  
200 ± 40% ng/L  
> 95.50%  
10.80 ng/L  
25.60 ng/L  
46.40 ng/L  
5.44 ng/L  
5.44 ng/L  
10.40 ng/L  
22.00 ng/L  
5.46 ng/L  
4.68 ng/L  
22.00 ng/L  
46.40 ng/L  
30 ng/L  
200 ng/L  
200 ng/L  
20 ng/L  
20 ng/L  
30 ng/L  
60 ng/L  
20 ng/L  
20 ng/L  
300 ng/L  
200 ng/L  
NA  
NA  
NA  
NA  
NA  
NA  
NA  
NA  
NA  
NA  
NA  
Carbamazepine  
DEET  
1400 ± 40% ng/L 98.40%  
1400 ± 40% ng/L 97.10%  
Trimethoprim  
Linuron  
140 ± 40% ng/L  
140 ± 40% ng/L  
200 ± 40% ng/L  
400 ± 40% ng/L  
140 ± 40% ng/L  
140 ± 40% ng/L  
>96.80%  
>96.60%  
>94.80%  
>94.50%  
>96.10%  
>96.10%  
Phenytoin  
Ibuprofen  
Naproxen  
Estrone  
Bisphenol A  
Nonyl Phenol  
2000 ± 40% ng/L >98.90%  
1400 ± 40% ng/L >97.10%  
Based on the use of Cryptosporidium parvum oocysts.  
42 MAINTENANCE  
Application Guidelines/Water Supply  
Parameters  
CAUTION  
Service Flow  
Water Supply  
Water Pressure  
Water Temperature  
Capacity  
0.5 gpm (1.9 lpm)  
To reduce the risk associated with property  
damage due to water leakage:  
Community or Private Well -  
Potable Water  
Read and follow Use Instructions before  
installation and use of this system.  
20 – 120 psi (138 – 827 kPa)  
Installation and use MUST comply with all state  
and local plumbing codes.  
33 °F – 100 °F (0.6 °C – 37.8  
°C)  
Do not install if water pressure exceeds 120 psi  
(827 kPa). If your water pressure exceeds 80  
psi, you must install a pressure limiting valve.  
Contact a plumbing uncertain how to check your  
water pressure.  
200 gallons (757 liters)  
It is essential that the manufacturer’s recommended  
installation, maintenance and filter replacement  
requirements be carried out for the product to perform  
as advertised.  
Do not install where water hammer conditions  
may occur. If water hammer conditions exist you  
must install a water hammer arrester. Contact a  
plumbing professional if you are uncertain how to  
check for this condition.  
NOTE  
While the testing was performed under standard  
laboratory conditions, actual performance may vary.  
Do not install on hot water supply lines. The  
maximum operating water temperature of this  
filter system is 100 °F (37.8 °C).  
Replacement Cartridge: ADQ74793501(LT1000P)  
NSF System Trade Name Code: MDJ64844601  
Protect filter from freezing. Drain filter when  
temperatures drop below 40 °F (4.4 °C).  
For replacement filters, visit your local dealer or  
distributor or search under "water filters" on the  
lg.com website.  
The disposable filter cartridge MUST be replaced  
every 6 months, at the rated capacity or if a  
noticeable reduction in flow rate occurs.  
For further assistance, the LG Electronics Customer  
Information Center is open 24 hours a day/7 days a  
week.  
Protect from freezing, remove filter cartridge  
when temperatures are expected to drop below  
33° F.  
USA: 1-800-243-0000  
Canada: 1-888-542-2623  
Do not install systems in areas where ambient  
temperatures may go above 110° F (43.3° C).  
LG is a trademark of LG corp.  
Where a backflow prevention device is installed  
on a water system, a device for controlling  
pressure due to thermal expansion must be  
installed.  
NSF is a trademark of NSF International.  
Manufactured for LG® Electronics by:  
LG Electronics, INC  
170, Sungsanpaechoungro, Seongsan-gu,  
Gyeongsangnam-do, THE REPUBLIC OF KOERA  
Ensure all tubing and fittings are secure and free  
of leaks.  
WARNING  
To reduce the risk associated with choking:  
Do not allow children under 3 years of age to  
have access to small parts during the installation  
of this product.  
To reduce the risk associated with the  
ingestion of contaminants:  
Do not use with water that is microbiologically  
unsafe or of unknown quality without adequate  
disinfection before or after the system. Systems  
certified for cyst reduction may be used on  
disinfected water that may contain filterable  
cysts. EPA Establishment # 070595-MEX-001  
TROUBLESHOOTING 43  
TROUBLESHOOTING  
FAQs: Frequently Asked Questions  
Q:  
What are the best temperature settings for my refrigerator and freezer?  
A:  
The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the  
freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired  
temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should  
be firm and ice cubes should not melt in the freezer. To switch the display from Fahrenheit to Celsius,  
press and hold the Freezer and Refrigerator buttons until you hear a beep and the settings in the  
display change.  
Q:  
How do I set the refrigerator and freezer temperatures?  
A:  
Continually press the Refrigerator or Freezer button on the control panel until the desired  
temperature appears. The numbers will cycle from highest to lowest and then return to the highest  
again with continuous pressing.  
Q:  
Why do I hear a buzzing noise from my refrigerator periodically?  
A:  
This may happen if you do not have a water source attached to your refrigerator and the icemaker is  
turned on. If you do not have a water source attached to the back of the refrigerator you should turn  
the icemaker off.  
Q:  
Why does the icemaker tray look crooked?  
A:  
This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt.  
The change in position is to assist in the freezing process.  
My refrigerator is powered on and the controls are working, but it’s not cooling and the display  
shows “OFF” (see below). What is wrong?  
Q:  
A:  
The refrigerator is in Demo Mode. This mode disables cooling to save energy while the appliance  
is on display in a store. To restore normal operation, press and hold the Refrigerator and Ice Plus  
buttons for 5 seconds or until you hear a beep and the temperature settings appear on the display.  
Use the same procedure to return the refrigerator to Demo Mode, if desired.  
44 TROUBLESHOOTING  
Before Calling for Service  
Review this section before calling for service; doing so will save you both time and money.  
Cooling  
Problem  
Possible Cause  
Solutions  
The refrigerator control is set  
to OFF (some models).  
Turn the control ON. Refer to the Setting the Controls  
section for proper temperature settings.  
Demo Mode allows the lights and control display to work  
normally while disabling cooling, to save energy while  
the refrigerator is on the showroom floor. See the FAQs  
section of this manual for instructions on how to disable  
Demo Mode.  
Refrigerator is set to Demo  
Mode.  
Refrigerator and  
Freezer section are  
not cooling.  
During the defrost cycle, the temperature of each  
compartment may rise slightly. Wait 30 minutes and  
confirm the proper temperature has been restored once  
the defrost cycle has completed.  
Refrigerator is in the defrost  
cycle.  
Refrigerator was recently  
installed.  
It may take up to 24 hours for each compartment to  
reach the desired temperature.  
If the refrigerator was stored for a long period of time or  
moved on its side, it is necessary for the refrigerator to  
stand upright for 24 hours before connecting it to power.  
Refrigerator was recently  
relocated.  
Refrigerator is replacing an  
older model.  
Modern refrigerators require more operating time but use  
less energy due to more efficient technology.  
Refrigerator was recently  
plugged in or power restored.  
The refrigerator will take up to 24 hours to cool  
completely.  
Adding food and opening the door warms the refrigerator,  
requiring the compressor to run longer in order to cool  
the refrigerator back down. In order to conserve energy,  
The door is opened often or a  
large amount of food / hot food try to get everything you need out of the refrigerator at  
was added.  
once, keep food organized so it is easy to find, and close  
the door as soon as the food is removed. (Refer to the  
Food Storage Guide.)  
Cooling system  
runs too much.  
Firmly push the doors shut. If they will not shut all the  
way, the "Doors will not close correctly or pop open"  
section.  
Doors are not closed  
completely.  
The compressor will run longer under warm conditions.  
At normal room temperatures (70 °F) expect your  
compressor to run about 40 % to 80 % of the time. Under  
warmer conditions, expect it to run even more often. The  
refrigerator should not be operated above 110 °F.  
Refrigerator is installed in a  
hot location.  
Use a vacuum cleaner with an attachment to clean the  
condenser cover and vents. Do not remove the panel  
covering the condenser coil area.  
Condenser / back cover is  
clogged.  
TROUBLESHOOTING 45  
Cooling  
Problem  
Possible Cause  
Solutions  
When the doors are opened often or for long periods  
of time, warm, humid air enters the compartment. This  
raises the temperature and moisture level within the  
compartment. To lessen the effect, reduce the frequency  
and duration of door openings.  
Doors are opened often or for  
long periods of time.  
See the "Doors will not close correctly or pop open"  
section.  
Doors are not closed correctly.  
Weather is humid.  
Humid weather allows additional moisture to enter the  
compartments when the doors are opened leading to  
condensation or frost. Maintaining a reasonable level of  
humidity in the home will help to control the amount of  
moisture that can enter the compartments.  
Interior moisture  
buildup.  
During the defrost cycle, the temperature of each  
compartment may rise slightly and condensation may  
form on the back wall. Wait 30 minutes and confirm that  
the proper temperature has been restored once the  
defrost cycle has completed.  
Defrost cycle recently  
completed.  
Food stored uncovered or unwrapped, and damp  
containers can lead to moisture accumulation within each  
compartment. Wipe all containers dry and store food in  
sealed packaging to prevent condensation and frost.  
Food is not packaged  
correctly.  
Food with high water content  
was placed near an air vent.  
Rearrange items with high water content away from air  
vents.  
If the temperature is too cold, adjust the control one  
increment at a time and wait for the temperature to  
stabilize. Refer to the Control Panel section for more  
information.  
Refrigerator temperature  
control is set incorrectly.  
Food is freezing  
in the refrigerator  
compartment.  
When the refrigerator is operated in temperature  
below 41°F (5°C), food can freeze in the refrigerator  
compartment. The refrigerator should not be operated in  
temperature below 55°F (13°C).  
Refrigerator is installed in a  
cold location.  
Refrigerator was recently  
installed.  
It may take up to 24 hours for each compartment to  
reach the desired temperature.  
The air vents are blocked. Cold  
air circulates from the freezer  
to the fresh food section and  
back again through air vents  
in the wall dividing the two  
sections.  
Refrigerator or  
Freezer section is  
too warm.  
Locate air vents by using your hand to sense airflow and  
move all packages that block vents and restrict airflow.  
Rearrange items to allow air to flow throughout the  
compartment.  
46 TROUBLESHOOTING  
Cooling/Ice & Water  
Problem  
Possible Cause  
Solutions  
When the doors are opened often or for long periods  
of time, warm, humid air enters the compartment. This  
raises the temperature and moisture level within the  
compartment. To lessen the effect, reduce the frequency  
and duration of door openings.  
Doors are opened often or for  
long periods of time.  
Unit is installed in a hot  
location.  
The refrigerator should not be operated in temperatures  
above 110 °F.  
Adding food warms the compartment requiring the  
cooling system to run. Allowing hot food to cool to room  
temperature before putting it in the refrigerator will  
reduce this effect.  
A large amount of food or  
hot food was added to either  
compartment.  
Refrigerator or  
Freezer section is  
too warm.  
See the Doors will not close correctly or pop open  
section in Parts & Features Troubleshooting.  
Doors not closed correctly.  
If the temperature is too warm, adjust the control one  
increment at a time and wait for the temperature to  
stabilize.  
Temperature control is not set  
correctly.  
During the defrost cycle, the temperature of each  
compartment may rise slightly and condensation may  
form on the back wall. Wait 30 minutes and confirm the  
proper temperature has been restored once the defrost  
cycle has completed.  
Defrost cycle has recently  
completed.  
Refrigerator or  
Freezer section is  
too cold.  
If the temperature is too cold, adjust the control one  
increment at a time and wait for the temperature to  
stabilize. Refer to the Control Panel for more information.  
Incorrect temperature control  
settings.  
Condensation from food with a  
high water content has frozen  
inside of the food package.  
This is normal for food items with a high water content.  
Frost or ice crystals  
form on frozen food  
(inside of sealed  
package).  
Food has been left in the  
freezer for a long period of  
time.  
Do not store food items with high water content in the  
freezer for a long period of time.  
When the doors are opened often or for long periods  
of time, warm, humid air enters the compartment. This  
raises the temperature and moisture level within the  
compartment. Increased moisture will lead to frost and  
condensation. To lessen the effect, reduce the frequency  
and duration of door openings.  
Door is opened frequently or  
for long periods of time.  
Frost or ice crystals  
form on frozen  
food (outside of  
package).  
Refer to the Doors will not close correctly or pop open  
section in the Troubleshooting section.  
Door is not closing properly.  
TROUBLESHOOTING 47  
Ice & Water  
Problem  
Possible Cause  
Solutions  
Demand exceeds ice storage  
capacity.  
The icemaker will produce approximately 70-184 cubes  
in a 24 hour period.  
Connect the refrigerator to a cold water supply with  
adequate pressure and turn the water shutoff valve fully  
open. If the problem persists, it may be necessary to  
contact a plumber.  
House water supply is not  
connected, valve is not turned on  
fully, or valve is clogged.  
Replacing the water filter is recommended:  
Approximately every six months.  
Water filter has been exhausted.  
When the water filter indicator turns on.  
When the water dispenser output decreases.  
When the ice cubes are smaller than normal.  
The water pressure must be between 20 and 120 psi on  
models without a water filter and between 40 and 120 psi  
on models with a water filter. If the problem persists, it  
may be necessary to contact a plumber.  
Low house water supply pressure.  
Icemaker is  
not making  
enough ice.  
Reverse osmosis filtration systems can reduce the  
water pressure below the minimum amount and result  
in icemaker issues. (Refer to the Connecting the Water  
Line section.)  
Reverse Osmosis filtration system  
is used.  
The tubing can kink when the refrigerator is moved  
during installation or cleaning resulting in reduced water  
flow. Straighten or repair the water supply line and  
arrange it to prevent future kinks.  
Tubing connecting refrigerator to  
house supply valve is kinked.  
If the doors of the unit are opened often, ambient air  
will warm the refrigerator which will prevent the unit  
from maintaining the set temperature. Lowering the  
refrigerator temperature can help, as well as not opening  
the doors as frequently.  
Doors are opened often or for long  
periods of time.  
If the doors are not properly closed, ice production will be  
affected. See the "Doors will not close correctly or pop  
open" section in Parts & Features Troubleshooting for  
more information.  
Doors are not closed completely.  
The recommended temperature for the freezer  
compartment for normal ice production is 0°F. If the  
freezer temperature is warmer, ice production will be  
affected.  
The temperature setting for the  
freezer is too warm.  
It may take up to 24 hours for each compartment to  
reach the desired temperature and for the icemaker to  
begin making ice.  
Refrigerator was recently installed  
or icemaker recently connected.  
Icemaker is  
not making  
ice  
Locate the icemaker ON/OFF and confirm that it is  
turned on.  
Icemaker not turned on.  
48 TROUBLESHOOTING  
Ice & Water  
Problem  
Possible Cause  
Solutions  
Foreign substances or frost on the ice-detecting sensor  
can interrupt ice production. Make sure that the sensor  
area is clean at all times for proper operation.  
The ice detecting sensor is  
obstructed.  
The refrigerator is not connected to  
a water supply or the supply shutoff  
valve is not turned on.  
Connect the refrigerator to the water supply and turn the  
water shutoff valve fully open.  
Icemaker is  
not making  
ice  
If your icemaker is equipped with an ice shutoff arm,  
make sure that the arm moves freely. If your icemaker  
is equipped with the electronic ice shutoff sensor, make  
sure that there is a clear path between the two sensors.  
Icemaker shutoff (arm or sensor)  
obstructed.  
Reverse osmosis filtration systems can reduce the  
water pressure below the minimum amount and result  
in icemaker issues. (Refer to the Connecting the Water  
Line section.)  
Reverse osmosis water filtration  
system is connected to your cold  
water supply.  
A water filter may need to be installed to eliminate taste  
and odor problems. NOTE: In some cases, a filter may  
not help. It may not be possible to remove all minerals/  
odor/taste in all water supplies.  
Water supply contains minerals  
such as sulfur.  
Ice that has been stored for too long will shrink, become  
cloudy, and may develop a stale taste. Throw away old  
ice and make a new supply.  
Icemaker was recently installed.  
Ice has bad  
taste or odor.  
The food has not been stored  
properly in either compartment.  
Rewrap the food. Odors may migrate to the ice if food is  
not wrapped properly.  
The interior of the refrigerator needs  
to be cleaned.  
See the Maintenance section for more information.  
The ice storage bin needs to be  
cleaned.  
Empty and wash the bin (discard old cubes). Make sure  
that the bin is completely dry before reinstalling it.  
Empty the ice bin. If your icemaker is equipped with an  
ice shutoff arm, make sure that the arm moves freely. If  
your icemaker is equipped with the electronic ice shutoff  
sensor, make sure that there is a clear path between the  
two sensors. Reinstall the ice bin and wait 24 hours to  
confirm proper operation.  
Icemaker is  
making too  
much ice.  
Icemaker shutoff (arm/ sensor) is  
obstructed.  
Unable to hear the sound of ice  
coming out?  
In the control panel, select the modes for cubed ice and  
crushed ice alternately to dispense the ice.  
Ice is not  
dispensing.  
Ice will not dispense if any of the refrigerator doors are  
left open.  
Doors are not closed completely.  
TROUBLESHOOTING 49  
Ice & Water  
Problem  
Possible Cause  
Solutions  
Infrequent use of the ice dispenser will cause the cubes  
to stick together over time, which will prevent them from  
properly dispensing. Check the ice bin for ice cubes  
clumping/sticking together. If they are, break up the ice  
cubes to allow for proper operation.  
Infrequent use of the dispenser.  
Eliminate the frost or ice fragments by removing the  
ice bin and clearing the chute with a plastic utensil.  
Dispensing cubed ice can also help prevent frost or ice  
fragment buildup.  
The delivery chute is clogged with  
frost or ice fragments.  
Ice is not  
dispensing.  
Press and hold the Lock button for three seconds to  
unlock the control panel and dispenser.  
The dispenser display is locked.  
Ice bin is empty.  
It may take up to 24 hours for each compartment to  
reach the desired temperature and for the icemaker  
to begin making ice. Make sure that the shutoff (arm/  
sensor) is not obstructed. Once the ice supply in the  
bin has been completely exhausted, it may take up  
to 90 minutes before additional ice is available, and  
approximately 24 hours to completely refill the bin.  
Replacing the water filter is recommended:  
Approximately every six months.  
Water filter has been exhausted.  
When the water filter indicator turns on.  
When the water dispenser output decreases.  
When the ice cubes are smaller than normal.  
Water is  
dispensing  
slowly.  
Reverse osmosis filtration systems can reduce the  
water pressure below the minimum amount and result  
in icemaker issues. If the problem persists, it may be  
necessary to contact a plumber.  
Reverse Osmosis filtration system  
is used.  
The water pressure must be between 20 and 120 psi on  
models without a water filter and between 40 and 120 psi  
on models with a water filter. If the problem persists, it  
may be necessary to contact a plumber.  
Low house water supply pressure.  
Dispense 2.5 gallons of water (flush for approximately 5  
minutes) to remove trapped air and contaminants from  
the system. Do not dispense the entire 2.5 gallon amount  
continuously. Depress and release the dispenser pad for  
cycles of 30 seconds ON and 60 seconds OFF.  
New installation or water line  
recently connected.  
Water is not  
dispensing.  
Press and hold the Lock button for three seconds to  
unlock the control panel and dispenser.  
The dispenser panel is locked.  
The dispenser can be set for ice or water. Make certain  
that the control panel is set for the proper operation.  
Press the Water button on the control panel to dispense  
water.  
The dispenser is not set for water  
dispensing.  
50 TROUBLESHOOTING  
Ice & Water  
Problem  
Possible Cause  
Solutions  
Refrigerator or freezer doors are not Water will not dispense if any of the refrigerator doors  
closed properly.  
are left open.  
After the water filter is replaced, dispense 2.5 gallons of  
water (flush for approximately five minutes) to remove  
trapped air and contaminants from the system. Do not  
dispense the entire 2.5 gallon amount continuously.  
Depress and release the dispenser pad for cycles of 30  
seconds ON and 60 seconds OFF.  
Water filter has been recently  
removed or replaced.  
Water is not  
dispensing.  
The tubing can kink when the refrigerator is moved  
during installation or cleaning. Resulting in reduced  
water flow. Straighten or repair the water supply line and  
arrange it to prevent future kinks.  
Tubing connecting refrigerator to  
house supply valve is kinked.  
The house water supply is not  
connected, the valve is not turned  
on fully, or the valve is clogged.  
Connect the refrigerator to the water supply and turn the  
water shutoff valve fully open. If the problem persists, it  
may be necessary to contact a plumber.  
Allow 24 hours after installation for the water storage  
tank to cool completely.  
Refrigerator was recently installed.  
The water dispenser has been used  
recently and the storage tank was  
exhausted.  
Depending on your specific model, the water storage  
capacity will range from approximately 20 to 30 oz.  
If the dispenser has not been used for several hours, the  
first glass dispensed may be warm. Discard the first 10  
oz.  
Dispensing  
warm water.  
Dispenser has not been used for  
several hours.  
Make sure that the refrigerator is connected to a cold  
water pipe.  
Refrigerator is connected to the hot  
water supply.  
WARNING: Connecting the refrigerator to a hot water  
line may damage the icemaker.  
Water supply contains minerals  
such as sulfur.  
A water filter may need to be installed to eliminate taste  
and odor problems.  
Replacing the water filter is recommended:  
Approximately every six months.  
Water filter has been exhausted.  
When the water filter indicator turns on.  
When the water dispenser output decreases.  
When the ice cubes are smaller than normal.  
Water has bad  
taste or odor.  
Dispense 2.5 gallons of water (flush for approximately 5  
minutes) to remove trapped air and contaminants from  
the system. Do not dispense the entire 2.5 gallon amount  
continuously. Depress and release the dispenser pad for  
cycles of 30 seconds ON and 60 seconds OFF.  
Refrigerator was recently installed.  
TROUBLESHOOTING 51  
Parts & Features  
Problem  
Possible Cause  
Solutions  
Food packages are blocking the  
door open.  
Rearrange food containers to clear the door and door  
shelves.  
Ice bin, crisper cover, pans, shelves, Push bins all the way in and put crisper cover, pans,  
door bins, or baskets are out of  
position.  
shelves and baskets into their correct positions. See the  
Operation section for more information.  
Doors will  
not close  
correctly or  
pop open.  
The doors were removed during  
product installation and not properly Removing and Replacing Refrigerator Handles and  
Remove and replace the doors according to the  
replaced.  
Doors section.  
See Door Alignment in the Refrigeration Installation  
section to level refrigerator.  
Refrigerator is not leveled properly.  
Clean the gaskets and the surfaces that they touch. Rub  
a thin coat of appliance polish or kitchen wax on the  
gaskets after cleaning.  
The gaskets are dirty or sticky.  
Door was recently closed.  
Doors are  
difficult to  
open.  
When you open the door, warmer air enters the  
refrigerator. As the warm air cools, it can create a  
vacuum. If the door is hard to open, wait one minute to  
allow the air pressure to equalize, then see if it opens  
more easily.  
Leveling legs are not adjusted  
properly.  
Refrigerator  
wobbles  
Refer to the Leveling and Door Alignment section.  
or seems  
unstable  
It may be necessary to add shims under the leveling legs  
or rollers to complete installation.  
Floor is not level.  
The refrigerator compartment lamp is LED interior  
lighting, and service should be performed by a qualified  
technician.  
Lights do not  
work.  
LED interior lighting failure.  
Set the Air Filter to the MAX setting. If the odor does  
not go away within 24 hours, the filter may need to be  
replaced. See the Replacing the Air Filter section for  
replacement instructions.  
Refrigerator  
has an  
unusual odor.  
The Air Filter may need to be set to  
the MAX setting or replaced.  
The interior  
of the  
The refrigerator is located near a  
Make sure that the refrigerator is not located near a fire  
source, such as a fireplace, chimney or candle.  
refrigerator is fire source, such as a fireplace,  
covered with  
dust or soot.  
chimney, or candle.  
52 TROUBLESHOOTING  
Noises  
Problem  
Possible Cause  
Solutions  
The defrost control will click when  
the automatic defrost cycle begins  
and ends. The thermostat control  
(or refrigerator control on some  
models) will also click when cycling  
on and off.  
Clicking  
Normal Operation  
Normal Operation  
Rattling noises may come from the  
flow of refrigerant, the water line on  
the back of the unit, or items stored  
on top of or around the refrigerator.  
Rattling  
Refrigerator is not resting solidly on Floor is weak or uneven or leveling legs need to be  
the floor.  
adjusted. See the Leveling and Door Alignment section.  
Refrigerator with linear compressor  
was jarred while running.  
Normal Operation  
Evaporator fan motor is circulating  
air through the refrigerator and  
freezer compartments.  
Normal Operation  
Whooshing  
Air is being forced over the  
condenser by the condenser fan.  
Normal Operation  
Normal Operation  
Refrigerant flowing through the  
cooling system.  
Gurgling  
Popping  
Sizzling  
Contraction and expansion of the  
inside walls due to changes in  
temperature.  
Normal Operation  
Normal Operation  
Water dripping on the defrost heater  
during a defrost cycle.  
If the side or back of the refrigerator  
is touching a cabinet or wall, some  
of the normal vibrations may make  
an audible sound.  
To eliminate the noise, make sure that the sides and  
back cannot vibrate against any wall or cabinet.  
Vibrating  
Dripping  
Water running into the drain pan  
during the defrost cycle.  
Normal Operation  
Normal Operation  
Your refrigerator is designed to run  
more efficiently to keep your food  
items at the desired temperature.  
The high efficiency compressor  
may cause your new refrigerator  
to run longer than your old one,  
but it is still more energy efficient  
than previous models. While the  
refrigerator is running, it is normal  
to hear a pulsating or high-pitched  
sound.  
Pulsating or  
high-pitched  
sound  
WARRANTY (USA) 53  
WARRANTY (USA)  
WARRANTY: Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under  
normal home use, during the warranty period set forth below, LG will at its option repair or replace the product.  
This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased  
and used within the United States including U.S. Territories. Proof of original retail purchase is required to obtain  
warranty service under this limited warranty.  
WARRANTY PERIOD  
Sealed System (Condenser, Dryer, Connecting Tube  
Refrigerator  
Linear Compressor  
and Evaporator)  
One (1) year from the  
date of original retail  
purchase  
One (1) year from the  
date of original retail  
purchase  
Seven (7) years from  
the date of original retail  
purchase  
Ten (10) years from the  
date of original retail  
purchase  
Parts and Labor (internal/  
functional parts only)  
Parts only (Consumer will  
be charged for labor)  
Part only (Consumer will  
be charged for labor)  
Parts and Labor  
Noises associated with normal operation and failure to follow instructions found in the use and care and  
installation guides or operating the unit in an unsuitable environment will not be covered under this warranty.  
Replacement products and parts are warranted for the remaining portion of the original warranty period or  
ninety (90) days, whichever is greater.  
Replacement products and parts may be new or remanufactured.  
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT  
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO  
THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE  
EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR  
SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE  
DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR  
ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.  
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how  
long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives  
you specific legal rights and you may also have other rights that vary from state to state.  
THIS LIMITED WARRANTY DOES NOT COVER:  
Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation of  
the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized  
repairs/installation.  
Failure of the product to perform during power failures and interrupted or inadequate electrical service.  
Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or  
interrupted water supply or inadequate supply of air.  
Damage resulting from operating the product in a corrosive atmosphere or contrary to the instructions outlined  
in the product’s owner’s manual.  
Damage to the product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.  
Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes  
use of parts not approved or specified by LG.  
Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the intended  
purpose, or any water leakage where the unit was not properly installed.  
54 WARRANTY (USA)  
Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial  
use, or use of accessories, components, or consumable cleaning products that are not approved by LG.  
Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the  
finish of your product, unless such damage results from defects in materials or workmanship and is reported  
within one (1) week of delivery.  
Damage or missing items to any display, open box, discounted, or refurbished product.  
Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model  
and serial numbers, along with original retail sales receipts, are required for warranty validation.  
Increases in utility costs and additional utility expenses.  
Replacement of light bulbs, filters, or any consumable parts.  
Repairs when your product is used for other than normal and usual household use (e.g. commercial use, in  
offices and recreational facilities) or contrary to the instructions outlined in the product’s owner’s manual.  
Costs associated with removal of your product from your home for repairs.  
The removal and reinstallation of the product if it is installed in an inaccessible location or is not installed in  
accordance with published installation instructions, including LG’s owner’s and installation manuals.  
Shelves, door bins, drawers, handles, accessories, and other parts besides those that were originally included  
with this particular model.  
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.  
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION  
For assistance using this product or to schedule service, contact LG Electronics at 1-800-243-0000.  
For further assistance, write: LG Electronics, 201 James Record Road, Huntsville, Alabama 35813  
WARRANTY (CANADA) 55  
WARRANTY (CANADA)  
WARRANTY: Should your LG Refrigerator (“Product”) fail due to a defect in material or workmanship under  
normal home use during the warranty period set forth below, LG Canada will at its option repair or replace the  
Product upon receipt of proof of original retail purchase. This warranty is valid only to the original retail purchaser  
of the product and applies only to a Product distributed in Canada by LG Canada or an authorized Canadian  
distributor thereof. The warranty only applies to Products located and used within Canada.  
WARRANTY PERIOD: (Note: If the original date of purchase cannot be verified, the warranty will begin sixty  
(60) days from the date of manufacture)  
Sealed System (Condenser, Dryer, Connecting Tube  
Refrigerator/Freezer  
Linear Compressor  
and Evaporator)  
One (1) year from the  
date of original retail  
purchase  
One (1) year from the  
date of original retail  
purchase  
Seven (7) years from  
the date of original retail  
purchase  
Ten (10) years from the  
date of original retail  
purchase  
Parts and Labor (internal/  
functional parts only)  
Parts only (Consumer will  
be charged for labor)  
Part only (Consumer will  
be charged for labor)  
Parts and Labor  
Noises associated with normal operation and failure to follow instructions found in the use and care and  
installation guides or operating the unit in an unsuitable environment will not be covered under this warranty.  
Replacement products and parts are warranted for the remaining portion of the original warranty period or  
ninety (90) days, whichever is greater.  
Replacement products and parts may be new or remanufactured.  
LG Authorized Service Center warranties their repair work for thirty (30) days.  
LG CANADA’S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT AS  
EXPRESSLY PROVIDED ABOVE, LG CANADA MAKES NO AND HEREBY DISCLAIMS ALL OTHER  
WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED,  
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY  
OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON  
LG CANADA. LG CANADA DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT  
ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE  
EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS  
WARRANTY PERIOD ABOVE. LG CANADA, THE MANUFACTURER OR DISTRIBUTOR SHALL NOT BE  
LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT DAMAGES, LOSS  
OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY DAMAGES OR ANY OTHER DAMAGE,  
WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL  
OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS, TORT, OR OTHERWISE.  
This warranty gives you specific legal rights. You may have other rights which may vary from province to  
province depending on applicable provincial laws. Any term of this warranty that negates or varies any implied  
condition or warranty under provincial law is severable where it conflicts with provincial law without affecting the  
remainder of this warranty’s terms.  
THIS LIMITED WARRANTY DOES NOT COVER:  
Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation of  
the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized  
repairs/installation.  
Failure of the product to perform during power failures and interrupted or inadequate electrical service.  
56 WARRANTY (CANADA)  
Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or  
interrupted water supply or inadequate supply of air.  
Damage resulting from operating the product in a corrosive atmosphere or contrary to the instructions outlined  
in the product’s owner’s manual.  
Damage to the product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.  
Damage resulting from the misuse, abuse, improper installation, repair, or maintenance of the Product.  
Improper repair includes use of parts not approved or specified by LG Canada.  
Damage or product failure caused by unauthorized modification or alteration, or use for other than its intended  
purpose, or resulting from any water leakage due to improper installation.  
Damage or Product failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or  
industrial use, or use of accessories, components, or cleaning products that are not approved by LG Canada.  
Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the  
finish of your product, unless such damage results from defects in materials or workmanship and is reported  
within one (1) week of delivery.  
Damage or missing items to any display, open box, discounted, or refurbished Product.  
Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model  
and Serial numbers, along with original retail sales receipt, are required for warranty validation.  
Increases in utility costs and additional utility expenses.  
Replacement of light bulbs, filters, or any consumable parts.  
Repairs when your Product is used in other than normal and usual household use (including, without limitation,  
commercial use, in offices or recreational facilities) or contrary to the instructions outlined in the Product  
owner’s manual.  
Costs associated with removal of the Product from your home for repairs.  
The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in  
accordance with published installation instructions, including the Product owner’s and installation manuals.  
Shelves, door bins, drawers, handles, and accessories to the Product. Also excluded are parts besides those  
that were originally included with the Product.  
All costs associated with the above excluded circumstances shall be borne by the consumer.  
For complete warranty details and customer assistance, please call or visit our website:  
Call 1-888-542-2623 (24 hours a day, 365 days a year) and select the appropriate option from the menu, or visit  
our website at http://www.lg.ca  
MEMO 57  
LG Customer Information Center  
For inquiries or comments,  
visit www.lg.com or call:  
U.S.A.  
1-800-243-0000  
1-888-542-2623 CANADA  
Register your product Online!  

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