Contents
Contents
3
Contents
4
About your printer
Finding information about the printer
The Quick Reference Guide contains basic instructions on how to accomplish common printer tasks like printing,
copying, and scanning. It also includes information on troubleshooting common printer setup problems.
For additional information about the printer, see the following:
What are you looking for?
Find it here
Initial setup instructions
• Quick Setup Sheet
• Hardware Setup Wizard1
Quick Reference Guide2
Additional setup and instructions for using the
printer
ComprehensiveUser'sGuide installedautomaticallywith theprinter
software.1
After installing your printer, you can access the User's Guide from
the printer program folder:
For Windows users
1 Click or Start.
2 Click All Programs or Programs, and then select the printer
program folder from the list.
3 Select View User's Guide.
For Macintosh users
1 From the Finder desktop, double-click the printer folder.
2 Double-click User's Guide.
Software Help installed automatically with the printer software.1
Help using the printer software
Click Help from any printer software program or application.
The latest supplemental information, updates,
online technical support, and telephone support
Support Web site—support.lexmark.com
1 Available on the installation software CD and on the Lexmark Web site at www.lexmark.com/publications/.
2 Refer to this section if you are installing the printhead without the installation software CD.
Minimizing your printer's environmental impact
We are committed to protecting the environment and are continually improving our printers to reduce their
environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your printer's
environmental impact even further.
About your printer
5
Conserving energy
• Eco-Mode. This feature sets the screen brightness to low and sets the printer to change to Power Saver mode
after the printer is left idle for 10 minutes. Eco-Mode is enabled by default in your printer.
• Select the lowest Power Saver timeout. The Power Saver feature puts the printer in a minimum-power standby
mode after the printer has been idle for a set amount of time (the Power Saver timeout).
• Share your printer. Wireless/network printers allow you to share a single printer among multiple computers,
thus conserving energy and other resources.
Conserving paper
• Print more than one page image on one side of the paper. The “Pages per sheet” feature allows you to print
multiple pages on one sheet. You can print up to 8 page images on one side of a sheet of paper.
• Print on both sides of the paper. Duplexing lets you print on both sides of the paper manually or automatically
(depending on your printer model).
• Preview print jobs before printing. Use the preview features found in Toolbars, the Print or Print Preview dialog,
or the printer display (depending on your printer model).
• Scan and save. To avoid printing multiple copies, you can scan documents or photographs and save them to a
computer program, application, or flash drive for presentation.
• Use recycled paper.
Conserving ink
• Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and
are ideal for printing documents that are mostly text.
• Use High Yield cartridges. Inks in High-Yield cartridges allow you to print more pages with fewer cartridges.
• Clean the printhead. Before replacing and recycling your ink cartridges, try using the “Clean Printhead” and
“Deep Clean Printhead” features. These features clean the printhead nozzles to improve the quality of your prints.
Recycling
• Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return
an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage-paid bag.
• Recycle the product packaging.
• Recycle your old printer instead of throwing it away.
• Recycle paper from discarded print jobs.
• Use recycled paper.
Printer models
The installation software CD that came with your printer works for the following printer models:
• Lexmark S405
• Lexmark S408
About your printer
6
Printer features
Your printer comes with full features that will help you manage and accomplish printing and imaging tasks:
• Wireless. Print and scan from virtually anywhere in your home or office over a secure wireless network, as well
as share the printer among multiple computers.
• Print. Print high quality documents and PDFs faster from a computer, from a USB flash drive, or from a Bluetooth
device.
• Copy. Copy documents and photos with one-touch, computer-free black or color copying.
• Scan. Scan thick books, reports, and other multiple-page documents easily with the high resolution flatbed
scanner and the Automatic Document Feeder.
• Fax. Do multiple-page, standalone black and color faxing at 33.6 Kbps modem speed. Other fax features include
99 speed dials, automatic redial, junk fax blocking, and caller ID.
• Photo printing. Print photos directly from digital memory cards, PictBridge-enabled digital cameras, and USB
flash drives. Select photos to print using the proof sheet for computer-free printing.
• Eco-Mode. Save energy by using Eco-Mode. It automatically dims the printer display light and puts the printer
into Power Saver mode after 10 minutes of inactivity.
Understanding the parts of the printer
Use the
To
1
2
3
4
5
Paper support
Load paper.
Paper guide adjustment lever
Wi-Fi indicator
Adjust the paper guides.
Check wireless status.
Insert a memory card.
Memory card slots
PictBridge and USB port
Connect a PictBridge-enabled digital camera, USB Bluetooth
adapter or a flash drive to the printer.
About your printer
7
Use the
To
Card reader light
Check card reader status. The light blinks to indicate that a
memory card is being accessed.
6
Paper exit tray
Hold paper as it exits.
Operate the printer.
7
8
9
Printer control panel
Automatic Document Feeder (ADF) paper guide Keep paper straight when feeding it into the ADF.
Note: Adjust the paper guide on the ADF tray to the width of
the original document.
10 ADF output tray
Hold documents as they exit from the ADF.
ADF tray
Load original documents in the ADF. Recommended for
scanning, copying, or faxing multiple-page documents.
11
Note: Do not load postcards, photos, small items, or thin media
(such as magazine clippings) into the ADF. Place these items on
the scanner glass.
ADF
Scan, copy, or fax multiple-page letter-, legal-, and A4-size
documents.
12
Paper feed guard
Paper guides
Prevent items from falling into the paper slot.
Keep paper straight when feeding.
13
14
Use the
To
Top cover
Scanner glass
Access the scanner glass.
1
2
3
Scan and copy photos and documents.
Power supply with port Connect the printer to a power source.
About your printer
8
Use the
To
EXT Port
Connect additional devices (telephone or answering machine) to the printer and the
telephone line. Use this port if you do not have a dedicated fax line for the printer, and
if this connection method is supported in your country or region.
4
5
Note: Remove the plug to access the port.
LINE Port
Connect the printer to an active telephone line (through a standard wall jack, DSL filter,
or VoIP adapter) to send and receive faxes.
USB port
Connect the printer to a computer using a USB cable.
6
7
Warning—Potential Damage: Do not touch the USB port except when plugging in or
removing a USB cable or installation cable.
Printhead access
Install the printhead.
Note: The carrier moves to the printhead access area when no printhead is installed on
the printer. For more information, see “Installing the printhead without the CD” on
Ink cartridge access
Scanner unit
Install, replace, or remove ink cartridges.
8
9
• Access the ink cartridges and printhead.
• Remove paper jams.
Using the printer control panel
The following diagrams explain the sections of the printer control panel:
About your printer
9
Use the:
To
• Turn the printer on and off.
Power button
1
• Switch to Power Saver mode.
Note:Whentheprinteris on, press toswitchtoPower
Saver mode. Press and hold for three seconds to turn
off the printer.
2
3
Copy button
Scan button
Access the copy menu and make copies.
Access the scan menu and scan documents.
Fax button
Access the fax menu and send faxes.
4
5
6
Photo button
Access the photo menu and print photos.
Display
View:
• Printer status
• Messages
• Menus
Note: The display is turned off in Power Saver mode.
Arrow buttons
Select button
Choose a menu or submenu item that appears on the
display.
7
8
• Select menu options.
• Save settings.
• Feed oreject paper. Press and hold for3secondstofeed
or eject paper from the printer.
About your printer
10
Use the:
To
• Return to the previous screen.
Back button
9
• Exit from one menu level to a higher one.
10 Setup button
Access the setup menu and change printer settings.
Note: The Copy, Scan, Fax, and Photo button lights are off
when this button is selected.
Use the:
To
Access fax numbers from a saved list of numbers.
In Fax mode:
1
2
Address Book
Redial/Pause
• Insert a three-second pause in a fax number to wait for an outside line or get through an
automated answering system. Enter a pause only when you have already begun entering the
number.
• Displaythelastnumberdialed.Press theleftorrightarrowbuttontoviewthelastfivenumbers
dialed.
3
4
5
Dialtone
Dial the telephone number manually using the keypad before sending the fax.
Switch to color mode or black-and-white mode.
Color/Black
Start button
Start a print, scan, fax, or copy job, depending on which mode is selected.
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Cancel button
• Cancel a print, copy, scan, or fax job in progress.
• Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to the top level of a
menu.
• Exit from a menu level of the Setup menu to the top level of the previous mode.
• Clear current settings or error messages, and return to default settings.
About your printer
11
Use the:
Keypad
To
In Copy mode or Photo mode: enter the number of copies or prints you want to make.
In Fax mode:
7
• Enter fax numbers.
• Navigate an automated answering system.
• Select letters when creating a Speed Dial list.
• Type numbers to enter or edit the date and time shown on the display.
Using memory cards and flash drives
Using a memory card or flash drive with the printer
Memory cards and flash drives are storage devices frequently used with cameras and computers. You can remove
the memory card from the camera or the flash drive from the computer and insert it directly into the printer.
1 Insert a memory card into the card slot or a flash drive into the USB port.
Inserting a memory card
Inserting a flash drive
Notes:
Notes:
• Insert the card with the brand name label facing right. • The flash drive uses the same port that is used for a
PictBridge camera cable.
• Make sure any arrows on the card point toward the
printer.
• An adapter may be necessary if your flash drive does
not fit directly into the port.
• If necessary, connect the memory card to the adapter
that came with it.
• Make sure that the memory card inserted is supported
by the printer. For more information, see “Supported
About your printer
12
Warning—Potential Damage: Do not touch any cables, any network adapter,
anyconnector, the memory device, orthe printer intheareas shown while actively
printing, reading, or writing from the memory device. A loss of data can occur.
2 Look for Memory Card Detectedor Storage Device Detectedon the display.
Notes:
• If the printer does not recognize the memory device, then remove and reinsert it.
• If a flash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card is
in the card slot, then a message appears on the display prompting you to choose which memory device to use.
Supported memory cards and file types
Memory Card
File Type
Documents:
• Secure Digital (SD)
• .doc (Microsoft Word)
• .xls (Microsoft Excel)
• Micro Secure Digital (with adapter) (Micro SD)
• Mini Secure Digital (with adapter) (Mini SD)
• MultiMedia Card (MMC)
• Reduced Size MultiMedia Card (with adapter) (RS-MMC)
• MultiMedia Card mobile (with adapter) (MMCmobile)
• Memory Stick
• .ppt (Microsoft PowerPoint)
• .pdf (Adobe Portable Document Format)
• .rtf (Rich Text Format)
• .docx (Microsoft Word Open Document Format)
• .xlsx (Microsoft Excel Open Document Format)
• .pptx (Microsoft PowerPoint Open Document Format)
• .wpd (WordPerfect)
• Memory Stick PRO
• Memory Stick Duo (with adapter)
• Memory Stick PRO Duo (with adapter)
• xD-Picture Card
Images:
• JPEG
• xD-Picture Card (Type H)
• TIFF
• xD-Picture Card (Type M)
• Secure Digital High Capacity (SDHC)
About your printer
13
Installing the printhead without the CD
1 Open the printer, and then remove the packaged printhead from the printer.
2 Raise the printer control panel, and then remove the ink cartridges from the paper exit tray.
3 Connect the power cord, and then turn on the printer.
Warning—PotentialDamage: Readthesafety information includedwith this productbeforeconnectingpower
or making any cabling connections.
About your printer
14
4 Open the printer, and then remove any tape from the latch.
5 Lift the latch.
6 Remove the printhead from the disposable container.
7 Insert the printhead, and then close the latch until it clicks.
8 Close the printer.
About your printer
15
Ordering and replacing ink cartridges
Ordering ink cartridges
Page yields available at www.lexmark.com/pageyields. For best results, use only Lexmark ink cartridges.
Lexmark S400 Series models (except Lexmark S408)
Return Program Cartridge1 Regular cartridge2
Item
Black cartridge
100
100A
High yield black cartridge
Yellow color cartridge
High yield yellow color cartridge
Cyan color cartridge
100XL
100
100XLA
100A
100XL
100
100XLA
100A
High yield cyan color cartridge
Magenta color cartridge
High yield magenta color cartridge
100XL
100
100XLA
100A
100XL
100XLA
1 Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling.
Lexmark S408 models
Return Program Cartridge1 Regular cartridge2
Item
Black cartridge
108
108A
High yield black cartridge
Yellow color cartridge
High yield yellow color cartridge
Cyan color cartridge
108XL
108
108XLA
108A
108XL
108
108XLA
108A
High yield cyan color cartridge
Magenta color cartridge
High yield magenta color cartridge
108XL
108
108XLA
108A
108XL
108XLA
1 Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling.
Ordering and replacing ink cartridges
16
Replacing ink cartridges
Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately
after removing the old ones or the ink remaining in the printhead nozzles may dry out.
1 Turn on your printer.
2 Open the printer.
Note: The printhead moves to the cartridge installation position.
3 Press the release tab, and then remove the used ink cartridge or cartridges.
4 Install each ink cartridge. Use two hands to install the black cartridge.
Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to
air.
5 Close the printer.
Ordering and replacing ink cartridges
17
Maintaining ink cartridges
In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every
week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily power
on if it is turned off.
Aligning the printhead
If the characters or lines on your printer image appear jagged or wavy, then you may need to align the printhead.
Using the printer control panel
1 Load plain paper.
2 From the printer control panel, press
.
3 Press the arrow buttons to scroll to Maintenance, and then press
.
4 Press the arrow buttons to scroll to Align Printer, and then press
.
5 Press again.
An alignment page prints.
Note: Do not remove the alignment page until printing is finished.
Using the printer software
For Windows users
1 Load plain paper.
2 Click or Start.
3 Click All Programs or Programs, and then select the printer program folder from the list.
4 Select Printer Home.
5 Choose your printer from the printer drop-down list.
6 From the Maintenance tab, click Align cartridges.
7 Follow the instructions on the computer screen.
For Macintosh users
1 Load plain paper.
2 From the Finder desktop, double-click the printer program folder.
3 Select Printer Utility from the list.
4 From the Maintenance tab of the Printer Utility dialog, click Print Alignment Page.
5 Follow the instructions on the computer screen.
If you aligned the cartridges to improve print quality, then print your document again. If print quality has not
improved, then clean the printhead nozzles.
Ordering and replacing ink cartridges
18
Cleaning the printhead nozzles
Poor print quality is sometimes due to clogged printhead nozzles. Clean the printhead nozzles to improve the quality
of your prints.
Notes:
• Cleaning the printhead nozzles uses ink, so clean them only when necessary.
• Deep cleaning uses more ink, so try the Clean Printhead option first to save ink.
• If the ink levels are too low, you must replace the ink cartridges before you can clean the printhead nozzles.
Using the printer control panel
1 From the printer control panel, press
.
2 Press the arrow buttons to scroll to Maintenance, and then press
.
3 Press the arrow buttons to scroll to Clean Printheador Deep Clean Printhead, and then press
.
4 Press to clean the printhead nozzles.
A cleaning page prints.
Using the printer software
For Windows users
1 Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Select Printer Home.
4 From the Maintenance tab, click Clean Cartridges.
For Macintosh users
1 From the Finder desktop, double-click the printer program folder.
2 Select Printer Utility from the list.
3 From the Maintenance tab, select Clean Print Nozzles.
A cleaning page prints.
Ordering and replacing ink cartridges
19
Using the printer software
Minimum system requirements
The printer software requires up to 500 MB of free disk space.
Supported operating systems
• Microsoft Windows 7 (Web only)
• Microsoft Windows Vista
• Microsoft Windows XP
• Microsoft Windows 2000 (SP4 or greater)
• Macintosh PowerPC OS X v10.3.9 or later
• Macintosh Intel OS X v10.4.4 or later
• Linux Ubuntu 8.04 LTS and 8.10 (Web only)
• Linux OpenSUSE 11.0 and 11.1 (Web only)
• Linux Fedora 10 (Web only)
Installing the printer software
Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall
the current software first.
For Windows users
1 Close all open software programs.
2 Insert the installation software CD.
If the Welcome screen does not appear after a minute, then launch the CD manually:
a Click , or click Start and then click Run.
b In the Start Search or Run box, type D:\setup.exe, where Dis the letter of your CD or DVD drive.
3 Follow the instructions on the Welcome screen.
For Macintosh users
1 Close all open software applications.
2 Insert the installation software CD.
If the installation dialog does not appear after a minute, then click the CD icon on the desktop.
3 Double-click Install.
4 Follow the instructions on the installation dialog.
Using the printer software
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Using the World Wide Web
2 From the Drivers & Downloads menu, click Driver Finder.
3 Select your printer, and then select your operating system.
4 Download the driver and install the printer software.
Using the Windows printer software
Software installed during printer installation
When you set up the printer using the installation software CD, all the necessary software was installed. You may
have chosen to install some additional programs. The following table provides an overview of various software
programs and what they can help you do.
If you did not install these additional programs during initial installation, then reinsert the installation software CD,
run the installation software, and then select Install Additional Software from the Software Already Installed screen.
Printer software
Use the
To
• Launch applications or programs.
LexmarkTM Printer Home
(referred to as Printer Home)
• Access the Fax Solutions software.
• Scan or e-mail a photo or document.
• Edit scanned documents.
• Scan documents to PDF.
• Adjust settings for the printer.
• Order supplies.
• Maintain ink cartridges.
• Print a test page.
• Register the printer.
• Contact technical support.
Lexmark Fast Pics
Manage, edit, transfer, and print photos and documents.
(referred to as Fast Pics)
Lexmark Toolbar
• Print black or text-only Web pages to save ink.
• Schedule automatic printing of Web pages.
• Access Picnik and edit photos online.
(referred to as Toolbar)
• Print, scan, or convert local files from Windows.
Lexmark Tools for Office
Access your favorite settings in Microsoft Office 2007.
(referred to as Tools for Office)
Using the printer software
21
Use the
To
• Send a fax.
Lexmark Fax Solutions
(referred to as Fax Solutions)
• Receive a fax in three-in-one printers.
• Add, edit, or delete contacts in the built-in phone book.
• Access the Lexmark Fax Setup Utility in four-in-one printers. Use the Fax
Setup Utility to set the Speed Dial and Group Dial numbers, set Ringing and
Answering, and print fax history and status reports.
Abbyy Sprint OCR
Scan a document and produce text that you can edit with a word-processing
program.
Lexmark Wireless Setup Utility
• Set up the wireless printer on a wireless network.
(referred to as Wireless Setup Utility)
• Change the wireless settings of the printer.
Note: This program is installed automatically with the printer software if the
printer has wireless capability.
Lexmark Service Center
• Troubleshoot the printer.
(referred to as Service Center)
• Access the printer maintenance functions.
• Contact technical support.
Notes:
• This program is installed automatically with the printer software.
• You may be prompted to install this program from the Web, depending on
your printer model.
Printing Preferences
When you select File Print with a document open and then click
Properties, a Printing Preferences dialog appears. The dialog lets you select
options for the print job, such as the following:
• Select the number of copies to print.
• Print two-sided copies.
• Select the paper type.
• Add a watermark.
• Enhance images.
• Save settings.
Note: Printing Preferences is installed automatically with the printer software.
Note: Your printermaynotcomewithsomeofthese programsor some ofthefunctions oftheseprograms,depending
on the features of the printer that you purchased.
Using the printer software
22
Using the Macintosh printer software
Software installed during printer installation
Software resident in the Macintosh OS
Use the
To
Print dialog
Adjust the print settings and schedule print jobs.
Printer Services dialog (not available in Mac OS X v10.5
or later)
• Access the printer utility.
• Troubleshoot.
• Order ink or supplies.
• Contact Lexmark.
• Check theprintersoftwareversioninstalledonthecomputer.
Printer software
Applications are installed along with the printer software during installation. These applications are saved in the
printer folder that appears on the Finder desktop after installation.
1 From the Finder desktop, double-click the printer folder.
2 Double-click the icon of the application that you want to use.
Use the
To
• Scan photos and documents.
Lexmark All-In-One Center
(referred to as All-In-One Center)
• Customize settings for scan jobs.
Lexmark Fax Setup Utility
• Customize settings for fax jobs.
(referred to as Fax Setup Utility)
• Create and edit the Speed Dial list.
Lexmark Network Card Reader
• View the contents of a memory device inserted into a network printer.
(referred to as Network Card Reader)
• Transfer photos and PDF documents from a memory device tothe computer
over a network.
Lexmark Printer Utility
• Get help with cartridge installation.
• Print a test page.
(referred to as Printer Utility)
• Print an alignment page.
• Clean the printhead nozzles.
• Order ink or supplies.
• Register the printer.
• Contact technical support.
Lexmark Wireless Setup Assistant
Set up the printer on a wireless network.
(referred to as Wireless Setup Assistant)
Note: Your printer may not come with these applications, depending on the features of the printer that you
purchased.
Using the printer software
23
Printing
Printing a document
1 Load the paper in the printer.
2 Send the print job:
For Windows users
a With a document open, click File Print.
b Click Properties, Preferences, Options, or Setup.
c Select the print quality, the number of copies to print, the type of paper to use, and how the pages should
print.
d Click OK to close any printer software dialogs.
e Click OK or Print.
For Macintosh users
a With a document open, choose File > Print.
b From the Printer pop-up menu, choose the printer.
c If necessary, click the disclosure triangle.
d From the print options pop-up menu, choose the print quality, the number of copies to print, the type of
paper to use, and how the pages should print.
e Click Print.
Printing photos using the printer control panel
1 Load photo paper.
2 From the printer control panel, press
.
3 Insert a memory card, flash drive, or digital camera set to mass storage mode.
If image files and document files are stored in the memory device, then press the arrow buttons to select
Photos.
4 Press the arrow buttons to scroll to Easy Photoor Print Photos, and then press
.
Notes:
• Select Easy Photo if you want to print photos quickly.
• Select Print Photos if you want to customize the photos before printing them.
Printing
24
5 Press the arrow buttons to select a photo printing option, and then press
.
Note: You can choose to print the most recent photo, print all the photos, print photos that fall within a date
range, print photos by selecting the photo numbers on a proof sheet, or print pre-selected photos from a digital
camera using Digital Print Order Format (DPOF). The DPOF option appears only when there is a valid DPOF file
in your memory device.
6 Adjust the print settings:
• If you are in the Easy Photo menu, then press the arrow buttons to select the paper size and photo size. Press
each time you make a selection.
• If you are in the Print Photos menu, then press the arrow buttons to select the photo size, paper size, paper
type, layout, photo effects, and quality of the photos, and to adjust the brightness and color effects of the
photos. Press each time you make a selection.
7 Press the Color/Black button to set a color or black-and-white print.
When you select color or black-only printing, the light near your choice comes on.
8 Press
.
Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.
Printing documents from a memory card or flash
drive
To enable the File Print function:
• The printer must be connected to a computer through a USB cable or through a network.
• The printer and the computer must be on.
• The memory card or flash drive must contain document files that are supported by the printer. For more
• The computer must contain applications that support the file types in the memory device.
1 Insert a memory card or flash drive.
When the printer detects the memory device, Memory Card Detectedor Storage Device
Detectedappears on the display.
2 If onlydocument files are stored on the memory device, then the printer automatically switches to File Print mode.
If document files and image files are stored on the memory device, then press to select Documents.
3 Select and print the document:
If the printer is using a USB connection
a Press the arrow buttons to select the file name of the document that you want to print or the folder where
the document is saved in the memory device.
b Press , and then press to start printing the document.
Printing
25
If the printer is using a Wireless connection (selected models only)
a Press the arrow buttons to select the file name of the document that you want to print.
b Press , and then wait for the printer to connect to the network computer or to finish searching the network
for available computers.
c When prompted, press the arrow buttons to select the name of the network computer, and then press to
start printing the document.
Notes:
• You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad.
• To assign a computer name and a PIN to the computer, see the Help for the printer software associated
with your operating system.
Canceling print jobs
To cancel a print job from the printer control panel, press . To cancel a printjob fromthecomputer, do the following:
For Windows users
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type control printers.
3 Press Enter, or click OK.
The printer folder opens.
4 Right-click the printer, and then select Open.
5 Cancel the print job:
• If you want to cancel a particular print job, then right-click the document name, and then select Cancel.
• If you want to cancel all print jobs in the queue, then click Printer Cancel All Documents.
For Macintosh users
1 Click the printer icon on the Dock.
2 From the print queue dialog, choose the job you want to cancel, and then click Delete.
Printing
26
Copying
ADF
Scanner glass
Use the ADF for multiple-page documents.
Use the scanner glass for single pages, small items (such as
postcards or photos), transparencies, photo paper, or thin
media (such as magazine clippings).
Note: The ADF is available only on selected models. If you
purchased a printer without an ADF, then load original
documents or photos on the scanner glass.
Tips for copying
• When using the ADF, adjust the paper guide on the ADF to the width of the original document.
• When using the scanner glass, close the top cover to avoid dark edges on the scanned image.
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
Making copies
1 Load paper.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
3 From the printer control panel, press
.
4 Press the arrow buttons to select the number of copies, and then press the Color/Black button to set a color or
black-and-white copy.
When you select color or black-only printing, the light near your choice comes on.
5 Press
.
Copying photos
1 Load photo paper.
2 Place a photo facedown on the scanner glass.
Copying
27
3 From the printer control panel, press
.
4 Press until Photo Reprintappears.
5 Press the arrow buttons to scroll to Yes, and then press
.
6 Press the arrow buttons to select the desired photo size, and then press
7 Press
.
.
Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.
Canceling copy jobs
To cancel a copy job, press
.
Scanning stops and the printer returns to the previous menu.
Copying
28
Scanning
ADF
Scanner glass
Use the ADF for multiple-page documents.
Use the scanner glass for single pages, small items (such as
postcards or photos), transparencies, photo paper, or thin
media (such as magazine clippings).
Note: The ADF is available only on selected models. If you
purchased a printer without an ADF, then load original
documents or photos on the scanner glass.
Tips for scanning
• When using an ADF, adjust the paper guide on the ADF to the width of the original document.
• When using the scanner glass, close the top cover to avoid dark edges on the scanned image.
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
Scanning to a local or network computer
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 From the printer control panel, press
.
3 Press the arrow buttons to scroll to Computeror Network, and then press
.
4 Press the arrow buttons to select the name of a local or network computer, and then press
.
The local or network computer is the destination that will receive the scan.
Notes:
• You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad.
• To assign a computer name and a PIN to the computer, see the Help for the printer software associated with
your operating system.
5 Wait until the printer has finished downloading a list of the scan applications available on the selected computer.
6 Press the arrow buttons to select an application, and then press
.
Scanning
29
7 Press the arrow buttons to select the resolution quality and the original image size. Press each time you make
a selection.
8 Press to start scanning.
The scan is complete when the application you selected in step 6 opens on the destination computer, and the scan
appears within the application as a new file.
Scanning to a flash drive or memory card
Before you begin, make sure your flash drive or memory card is not write protected.
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 From the printer control panel, press
.
3 When Scan toappears on the display, insert the flash drive or memory card.
4 Press the arrow buttons to scroll to USB Flash Driveor Memory Card, and then press
.
5 Press the arrow buttons to select the resolution quality, the type of output you want to create, and the original
image size. Press each time you make a selection.
6 Press to start scanning.
The scan is complete when a message appears on the printer control panel indicating that the file you scanned has
been saved.
Scanning directly to e-mail using the printer
software
For Windows users
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 Click or Start.
3 Click All Programs or Programs, and then select the printer program folder from the list.
4 Select Printer Home.
5 Choose your printer from the printer drop-down list.
6 Click Email, and then select Photo, Document or PDF.
Note: You can select Document only if an OCR application is stored on your computer.
Scanning starts and the scan progress dialog appears.
7 When the scan is finished, a new e-mail message is created with the scanned document automatically attached.
8 Compose your e-mail message.
Note: If your e-mail program does not open automatically, then you can scan the document to the computer and
then send it through e-mail as an attachment.
Scanning
30
For Macintosh users
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 From the Finder desktop, double-click the printer program folder.
3 Double-click the printer Center to open the All-In-One Center.
4 From the “What is being scanned?” menu on the main screen, select a document type.
5 From the “How will the scanned image be used?” menu, choose To be viewed on monitor/web page.
6 From the “Send scanned image to” menu, choose an application.
7 Click Scan.
8 Retrieve the scanned image from the application, and then send it through e-mail as an attachment.
Scanning to a PDF
For Windows users
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 Click or Start.
3 Click All Programs or Programs, and then select the printer program folder from the list.
4 Select Printer Home.
5 Choose your printer from the printer drop-down list.
6 Click PDF.
Scanning starts and the scan progress dialog appears.
7 Save the document as a PDF.
For Macintosh users
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 From the Finder desktop, double-click the printer program folder.
3 Double-click the printer Center to open the All-In-One Center.
4 From the “What is being scanned?” menu on the main screen, choose a document type.
5 Customize the settings as needed.
6 Click Scan.
7 Save the document as a PDF.
Canceling scan jobs
Press on the printer control panel, or click Cancel on the computer screen.
Scanning
31
Troubleshooting
Before you troubleshoot
Use this checklist to solve most printer problems:
• Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet.
• Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
• Make sure the printer is turned on.
• Make sure the printer is securely connected to the host computer, print server, or other network access point.
• Check the printer for error messages, and resolve any errors.
• Check for paper jam messages, and clear any jams.
• Check the ink cartridges, and install new cartridges if necessary.
• Use the Service Center to locate and solve the problem (Windows only).
• Turn the printer off, wait about 10 seconds, and then turn the printer back on.
Using the Service Center to solve printer problems
The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and
customer support.
To open the Service Center, use one of these methods:
Method 1
Method 2
If it appears on an error message dialog, click the For
additional assistance, use the Service Center link.
1 Click or Start.
2 Click All Programs or Programs, and then select the
printer program folder from the list.
3 Select Printer Home.
4 From the Support tab, select Service Center.
If Troubleshooting does not solve your problem
• Knowledgebase articles with the latest information and troubleshooting for your printer
• Live online technical support
• Contact numbers for telephone technical support
Setup troubleshooting
Troubleshooting
32
Incorrect language appears on the display
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1 From the printer control panel, press
.
2 Press the arrow buttons to scroll to Defaults, and then press
.
3 Press the arrow buttons to scroll to Set Defaults, and then press
4 Press the arrow buttons to scroll to Use Factory, and then press
5 Complete the initial printer setup.
.
.
CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT
LANGUAGE)
1 Turn the printer off.
Note: If you have set the Power Saver timeout in the Setup menu, then press and hold for three seconds to
turn off the printer.
2 Press and hold down and , and then press and release to turn the printer on.
Note: Do not release and until Languageappears on the display, indicating that the printer has been
reset.
3 Complete the initial printer setup.
Printhead errors
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
Troubleshooting
33
REMOVE AND REINSERT THE PRINTHEAD
1 Open the printer and lift the latch.
2 Remove the printhead.
3 Wipe the printhead contacts using a clean, lint-free cloth.
4 Reinsert the printhead.
Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.
Troubleshooting
34
Software did not install
If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as
a printer option when sending a print job, then try removing and reinstalling the software.
Before you reinstall the software, do the following:
MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON
THE PRINTER BOX
TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE
CHECK THE USB CONNECTION
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a
USB symbol.
RECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer, and then unplug the power cord from the wall outlet.
2 Gently remove the power supply from the printer, and then reinsert it.
3 Plug the power cord into the wall outlet, and then turn on the printer.
Print job does not print or is missing pages
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY
1 Turn the printer on, and then open the printer.
2 Make sure the cartridges are inserted correctly.
The cartridges should click firmly into the matching color slot of the printhead.
3 Close the printer.
SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB
MAKE SURE THE PRINT JOB IS NOT PAUSED
MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER
Troubleshooting
35
RECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer, and then unplug the power cord from the wall outlet.
2 Gently remove the power supply from the printer, and then reinsert it.
3 Plug the power cord into the wall outlet, and then turn on the printer.
REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER
CHECK THE USB CONNECTION
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a
USB symbol.
REMOVE AND REINSTALL THE PRINTER SOFTWARE
Printer is printing blank pages
Blank pages may be caused by improperly installed ink cartridges.
REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing the
cartridges again.
2 Load plain paper.
3 From the printer control panel, press
.
4 Press the arrow buttons to scroll to Maintenance, and then press
.
5 Press the arrow buttons to scroll to Deep Clean Printhead, and then press
.
A cleaning page prints.
6 Press the arrow buttons to scroll to Align Printer, and the press
.
An alignment page prints.
Note: Do not remove the alignment page until printing is finished.
Printer is busy or does not respond
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE
If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press to wake up the
printer.
Troubleshooting
36
If the printer will not come out of Power Saver mode, then reset the power:
1 Unplug the power cord from the wall outlet, and then wait 10 seconds.
2 Insert the power cord into the wall outlet, and then turn on the printer.
If this problem persists, then check our Web site for updates for your printer software or firmware.
RECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer, and then unplug the power cord from the wall outlet.
2 Gently remove the power supply from the printer, and then reinsert it.
3 Plug the power cord into the wall outlet, and then turn on the printer.
Cannot delete documents from the print queue
If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and
printer may not be communicating.
RESTART THE COMPUTER AND TRY AGAIN
Cannot print through USB
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
CHECK THE USB CONNECTION
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a
USB symbol.
MAKE SURE THE USB PORT IS ENABLED IN WINDOWS
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type devmgmt.msc.
3 Press Enter, or click OK.
The Device Manager opens.
4 Click the plus sign (+) beside Universal Serial Bus controllers.
If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.
For more information, see the computer documentation.
REMOVE AND REINSTALL THE PRINTER SOFTWARE
Troubleshooting
37
Network Troubleshooting
If you are having trouble setting up your printer on a network, print a network setup page, and then see the complete
network troubleshooting information in the Network Getting Started Guide or the comprehensive User's Guide
available on the installation software CD.
Printing a network setup page
A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the
printer.
1 Load plain paper.
2 From the printer control panel, press
.
3 Press the arrow buttons to scroll to Network Setup, and then press
.
4 Press to select Print Setup Page.
The network setup page prints.
Troubleshooting
38
Notices
Edition notice
April 2009
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products
or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended
to state or imply that only that product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation
and verification of operation in conjunction with other products, programs, or services, except those expressly
designated by the manufacturer, are the user’s responsibility.
If you don't have access to the Internet, you can contact Lexmark by mail:
Lexmark International, Inc.
Bldg 004-2/CSC
740 New Circle Road NW
Lexington, KY 40550
USA
© 2009 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer
software and documentation developed exclusively at private expense.
Trademarks
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United
States and/or other countries.
All other trademarks are the property of their respective owners.
Notices
39
Federal Communications Commission (FCC) compliance
information statement
This product complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1 this device may not cause harmful interference, and
2 this device must accept any interference received, including interference that may cause undesired operation.
Any questions on this statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232-3000
For additional compliance information, see the online documentation.
Federal Communications Commission (FCC) compliance
information statement
Thisproduct complieswithPart 68 of the FCC Rules. See the product online documentationfor additional compliance
information.
Notices
40
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