LG LRSOC2306 User Manual

OWNER'S MANUAL

SIDE BY SIDE

REFRIGERATOR

Read this owner’s manual thoroughly before operating the

appliance and keep it handy for reference at all times.

ENGLISH

LRSDS2706*, LRSXS2706*, LRSOS2706*, LRSOC2306*, LRSXC2306*, LHSXS2706*,

LRSVS2706*

www.lg.com

MFL71823901

Rev.06_021122

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Safety Messages

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and

follow all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages

will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,

and tell you what may happen if the instructions are not followed.

WARNING

• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this

product, follow basic precautions, including the following:

Installation

• To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including

the use of long-sleeved gloves and safety glasses.

• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has

missing or broken parts, including a damaged cord or plug.

• Only connect this product to a dedicated grounded electrical outlet rated for use with this product (115

V, 60 Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard

3-prong wall outlet.

• Do not use an outlet that can be turned off with a switch. Do not use an extension cord.

• The appliance must be positioned for easy access to a power source.

• When moving the refrigerator, be careful not to roll over or damage the power cord.

• Contact an authorized service center when installing or relocating the refrigerator.

• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.

There is a risk of suffocation.

• Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may

deteriorate.

• Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as

stoves or heaters.

IMPORTANT SAFETY INSTRUCTIONS

• Do not bend or pinch the power cord excessively or place heavy objects on it.

Operation

• This appliance is intended to be used in household and similar applications such as:

- staff kitchen areas in shops, offices and other working environments;

- farm houses and by clients in hotels, motels and other residential type environments;

- bed and breakfast type environments;

- catering and similar non-retail applications.

• This product is not to be used for special purposes such as the storage of medicine or test materials or

for use on ships, etc.

• DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the

refrigerator. They could damage the refrigerator and seriously injure themselves.

• Do not allow children to climb into the refrigerator. They could be trapped and suffocated.

• Children should be supervised to ensure that they do not play with the refrigerator.

• Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small.

Be careful closing doors when children are nearby.

• Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing

so may cause frostbite.

• Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard.

• Do not use an adapter plug or plug the power plug into a multi-outlet extension cord.

• If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly

qualified person in order to avoid a hazard.

• Do not operate the refrigerator or touch the power cord with wet hands.

• Do not modify or extend the power cord.

• Do not use an uncertified power outlet. Do not plug appliance into a damaged wall outlet.

• Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could

result in personal injury or electric shock.

• In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an

authorized service center before resuming use. Do not touch the refrigerator or power cord of the

refrigerator.

• Disconnect the power cord immediately and contact an authorized service center if there is a strange

noise, odor, or smoke coming from the appliance.

• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.

• Do not place or use an electrical appliance inside the refrigerator, unless it is of a type recommended by

the manufacturer.

• Do not put animals inside the appliance.

• Do not place heavy or fragile objects, liquid filled containers, combustible substances, or flammable

objects (such as candles and lamps) on the appliance.

• If connected to a circuit protected by fuses, use time delay fuse.

• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

• Do not use mechanical devices or other means to accelerate the defrosting process, other than those

recommended by the manufacturer.

• Do not use electrical appliances inside the food storage compartments of the appliance, unless they are

of the type recommended by the manufacturer.

• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

IMPORTANT SAFETY INSTRUCTIONS

Maintenance

• Do not use a hair dryer to dry the inside of the refrigerator.

• Do not light a candle to remove odors in the refrigerator.

• In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is

adequately ventilated and contact an authorized service center.

• Keep flammable materials and vapors, such as gasoline, away from the refrigerator.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or

mental capabilities, or lack of experience and knowledge, unless they have been given supervision or

instruction concerning use of the appliance by a person responsible for their safety.

• Unplug the power plug before cleaning or repairing the refrigerator.

• The refrigerator and freezer compartment lights are interior LED lighting, and service should be

performed by a qualified technician.

• Unplug the power plug immediately in the event of a blackout or thunderstorm.

• Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.

• Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen,

break the container and cause injury.

• Do not store, disassemble or repair the appliance yourself or allow unqualified personnel to do so.

Disposal

• Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When

disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave

the shelves in place so that children may not easily climb inside.

• If disposing of a refrigerator, make sure the refrigerant and insulation foam are removed for proper

disposal by a qualified servicer. If you release the refrigerant or throw away the insulation foam, you

may be fined or imprisoned in accordance with the relevant environmental law. Insulation foam contains

flammable blowing gas.

• When discarding the appliance, remove the door gasket while leaving the shelves and bins in place, and

keep children away from the appliance.

Grounding Instructions

• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check

with a qualified electrician or service personnel if you are in doubt whether the appliance is properly

grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper

outlet installed by a qualified electrician.

• Have a certified electrician check the wall outlet and wiring for proper grounding.

• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight

out from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric

shock.

IMPORTANT SAFETY INSTRUCTIONS

Risk of Fire and Flammable Materials

This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible.

When transporting and installing the appliance, care should be taken to ensure that no parts

of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or

cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of

ignition and air out the room in which the appliance is standing for several minutes.

In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating

circuit occurs, the size of the room in which the appliance may be sited depends on the

amount of refrigerant used. The room must be 10.8 square feet (1 square meter) in size for

every 8g of R600a refrigerant inside the appliance. The amount of refrigerant in your

particular appliance is shown on the identification plate inside the appliance. Never start up an

appliance showing any signs of damage. If in doubt, consult your dealer.

CAUTION

• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or

property when using this product, follow basic precautions, including the following:

Installation

• Do not install the refrigerator where there may be a danger of the unit falling.

• The refrigerator must be properly installed in accordance with the Installation Instructions.

Operation

• Do not use aerosols near the refrigerator.

• This appliance is intended to be used only in domestic and similar applications.

• Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are

cracked or broken.

• Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or

personal injury if items are removed with excessive force.

Maintenance

• Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.

• Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do

not use a wet or damp cloth when cleaning the plug.

• Do not spray water directly on the inside or outside of the refrigerator.

• Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to

sudden temperature changes.

SAVE THESE INSTRUCTIONS

PRODUCT OVERVIEW

Product Features

The images in this guide may be different from the actual components and accessories, which are subject

to change by the manufacturer without prior notice for product improvement purposes.

Exterior

† This feature is only available on some models.

†

a Dispenser Control Panel

Sets the the dispenser mode.

†

b Filtered Water and Ice Dispenser

Dispenses purified water and ice.

†

c Door in Door

This is a convenient storage area for frequently-used items that require easy access.

†

d Door in Door Lever

Opens Door-in-Door.

†

e InstaView

Knock twice on the glass to turn the LED light inside the InstaView on or off.

PRODUCT OVERVIEW

Interior

† This feature is only available on some models.

Door in Door Model: LRSDS2706*

Standard Door Model: LRSXS2706*, LRSXC2306*, LHSXS2706*

PRODUCT OVERVIEW

InstaView Door-in-Door Model: LRSOS2706*, LRSOC2306*, LRSVS2706*

a LED Lamp

The LED lamps inside the appliance light up when you open the door.

b Temperature Sensor

This sensor senses the temperature of the fridge compartment.

• Maintain the distance between the sensor and food to accurately sense the temperature.

†

c Automatic Icemaker

This is where ice is automatically produced and stored.

†

d Craft Icemaker

This is where craft ice is automatically produced and stored.

e Freezer Shelf

Stores frozen food such as meat, fish, and ice cream.

• To freeze food items quickly, store the food on a shelf other than the top shelf. Food items will freeze

most quickly on any shelf except for the top shelf.

f Freezer Door Bin

Stores small packages of frozen food. Do not store ice cream or food which will be stored for a long

period of time.

†

g Freezer Drawer

Stores frozen food for longer storage.

h Fridge Shelf

Stores refrigerated foods and fresh foods.

• Store foods with higher moisture content at the front of the shelf.

• Adjust the shelf height by inserting the shelf in another groove at a different height.

• The actual number of shelves will differ from model to model.

i Fridge Door Bin

Stores small packages of refrigerated foods, drinks and sauce containers.

10 PRODUCT OVERVIEW

j Control Panel

Sets the refrigerator and freezer temperatures or other functions.

k Fridge Drawer

Stores fruits and vegetables to keep fresh for as long as possible.

l Bottom Drawer Cover

CAUTION

• Do not store any items at the front of the bottom shelf. The items may fall and cause an injury or

appliance damage.

†

m Door in Door Compartment

Stores commonly used food items such as beverages and snacks.

n InstaView

Knock twice on the glass to turn the LED light inside the InstaView on or off.

o Water Filter

Purifies water. Replace the water filter every six months. See the Replacing the Water Filter section in

this manual for details.

Product Specifications

The appearance and specifications listed in this manual may vary due to constant product improvements.

Electrical requirements: 115 V, 60 Hz

Min. / Max. water pressure: 20 - 120 psi (138 - 827 kPa)

Model

LRSDS2706*

LRSXS2706*

LRSOS2706*

LRSOC2306*

LRSXC2306*

LRSVS2706*

Description

Net weight

284 lb (129 kg)

265 lb (120 kg)

300 lb (136 kg)

276 lb (125 kg)

240 lb (109 kg)

302 lb (137 kg)

Standard-depth, Door-in-Door Side by Side Refrigerator, Craft Ice

Standard-depth, Side by Side Refrigerator

Standard-depth, Instaview Side by Side Refrigerator, Craft Ice

Standard-depth, Door-in-Door Side by Side Refrigerator, Craft Ice

Standard-depth, Side by Side Refrigerator

Standard-depth, Instaview Door-in-Door Side by Side Refrigerator,

Craft Ice

LHSXS2706*

Standard-depth, Side by Side Refrigerator, Craft Ice

278 lb (126 kg)

INSTALLATION 11

INSTALLATION

Before Installing

Installation Overview

Please read the following installation instructions first after purchasing this product or transporting it to

another location.

a Unpacking the Refrigerator

b Choosing the Proper Location

c Disassembling/Assembling

d Connecting the Water Line

e Leveling and Door Alignment

WARNING

• Connect to potable water supply only.

12 INSTALLATION

install a booster pump to compensate for the

low pressure.

Unpacking the Refrigerator

WARNING

• Use two or more people to move and install the

refrigerator. Failure to do so can result in back

injury or other injury.

Electricity

Use an individual, grounded outlet:115 Volts, 60

Hz, AC, 15 amps minimum.

• The refrigerator is heavy. Protect the floor when

moving the refrigerator for cleaning or service.

Always pull the refrigerator straight out when

moving it. Do not wiggle or walk the refrigerator

when trying to move it, as floor damage could

occur.

WARNING

• Do not overload house wiring and cause a fire

hazard by plugging in multiple appliances in the

same outlet with the refrigerator.

• Keep flammable materials and vapors, such as

gasoline, away from the refrigerator. Failure to

do so can result in fire, explosion, or death.

• To reduce the risk of electric shock, do not install

the refrigerator in a wet or damp area.

NOTE

Flooring

• Remove tape and any temporary labels from

your refrigerator before using. Do not remove

any warning labels, the model and serial number

label, or the Tech Sheet that is located under the

front of the refrigerator.

To avoid noise and vibration, the unit must be

installed and leveled on a solidly constructed floor.

If required, adjust the leveling legs to compensate

for the unevenness of the floor.

• To remove any remaining tape or glue, rub the

area briskly with your thumb. Tape or glue

residue can also be easily removed by rubbing a

small amount of liquid dish soap over the

adhesive with your fingers. Wipe with warm

water and dry.

NOTE

• Installing on carpeting, soft tile surfaces, a

platform or weakly supported structure is not

recommended.

• Do not use sharp instruments, rubbing alcohol,

flammable fluids, or abrasive cleaners to remove

tape or glue. These products can damage the

surface of your refrigerator.

Ambient Temperature

Install this appliance in an area where the

temperature is between 55 °F (13 °C) and 110 °F

(43 °C).

• Reinstall or adjust shelves as needed.

Refrigerator shelves are installed in the shipping

position. Reinstall shelves according to your

individual storage needs.

If the temperature around the appliance is too low

or high, cooling ability may be adversely affected.

Choosing the Proper

Location

Water

The refrigerator must be located where a water

supply can be connected for the automatic

icemaker.

NOTE

• The water pressure must be 20 - 120 psi or 138 -

827 kPa or 1.4 - 8.4 kgf/cm . If the refrigerator is

installed in an area with low water pressure

(below 20 psi or 138 kPa or 1.4 kgf/cm ), you can

INSTALLATION 13

Dimensions and Clearances

• Check the dimensions of the appliance and the installation path to ensure there is sufficient room to

move the refrigerator through doors or narrow openings.

• If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/

Assembling the Doors and Drawers in this manual.

• The installation location chosen for the refrigerator should allow space behind the unit for connections

and airflow and space in front to open the doors and drawers.

• Too small of a distance from adjacent items may result in lowered freezing capability and increased

electricity consumption charges. Allow at least 2 inches (50 mm) between the back of the refrigerator

and the wall.

• Remember to allow enough room in front of the refrigerator to fully open the doors and drawers.

LRSDS2706*,

LRSXS2706*,

LRSOS2706*,

LRSVS2706*,

LHSXS2706*

LRSOC2306*,

LRSXC2306*

Dimension/Clearance

Depth

Width

33 7/16" (850 mm)

35 7/8" (912 mm)

68 7/8" (1750 mm)

70 1/2" (1790 mm)

2" (50 mm)

28 15/16" (735 mm)

35 7/8" (912 mm)

68 7/8" (1750 mm)

70 1/2" (1790 mm)

2" (50 mm)

Height to Top of Case

Height to Top of Hinge

Back Clearance

Depth without Door

28 7/8" (735 mm)

51" (1295 mm)

24 3/8" (620 mm)

46 1/2" (1180 mm)

Depth (Total with Door Open 90°)

• Disconnect the electrical supply to the

refrigerator before installing.

Removing/Assembling

Doors

• Do not put hands, feet or other objects into the

air vents or bottom of the refrigerator.

If the entrance door is too narrow for the

refrigerator to pass through, remove the

refrigerator doors and move the refrigerator

sideways through the doorway.

• Be careful when handling the hinge and hinge

lever.

• Remove food and bins before detaching the

doors.

CAUTION

• Do not hold the handle when removing or

replacing the doors as the handle may come off.

• Use two or more people to remove and install

the refrigerator doors.

14 INSTALLATION

• Tools Needed

- Flat-head screwdriver

- Phillips screwdriver

Removing the Hinge Cover

Remove the screws from the hinge cover at the top

of the refrigerator. Lift the hook (not visible),

located at the bottom of the front side of the cover

with a flat-head screwdriver.

Pull out the water supply lines g. Disconnect

all the wire harnesses h. Unscrew the ground

wire i.

Removing the Freezer Door

The water supply is connected to the upper

right part of the rear surface of the

refrigerator. Remove the clip in the joint area.

Hold the water supply connection and gently

push the collet a to detach the water supply

line as shown.

NOTE

• The number of wire harnesses may vary

depending on the model.

• Ground wire is only present on some models.

Rotate the hinge lever j counterclockwise.

Lift the top hinge k free of the hinge lever

latch l.

NOTE

• Disassembling/Assembling the Water Lines

CAUTION

• When lifting the hinge free of the latch, be

careful that the door does not fall forward.

b Collet c Tube d Insert line e Clip

Free the hinge from the water lines and wire

harnesses and set it aside.

Remove the screws from the water line cover

f and detach the cover.

Lift the door from the bottom hinge pin m

and place it, inside facing up, on a non-

scratching surface.

INSTALLATION 15

Place the door, inside facing up, on a non-

scratching surface.

Removing the Refrigerator Door

Detach all the wire harnesses a. Unscrew the

ground wire b.

Assembling the Refrigerator Door

Place the door onto the bottom hinge pin a.

Rotate the hinge lever c clockwise. Lift the

top hinge d free of the hinge lever latch e.

Fit the hinge b over the hinge lever latch c

and slot it into place. Rotate the lever d

counterclockwise to secure the hinge.

CAUTION

• When lifting the hinge free of the latch, be

careful that the door does not fall forward.

NOTE

• Align the refrigerator door with the cabinet to

help fit the top hinge in place.

Lift the door from the bottom hinge pin f.

Connect all the wire harnesses e. Screw in

the ground wire f.

16 INSTALLATION

Push the water supply lines into the hole on

the top case and pull them through the

backplate.

NOTE

• The number of wire harnesses may vary

depending on the model.

• Ground wire is only present on some models.

Assembling the Freezer Door

Install the freezer door onto the bottom hinge

pin a.

NOTE

• The number of wire harnesses may vary

depending on the model.

• Ground wire is only present on some models.

Hold the water supply connection and gently

push in the collet e to connect the water

supply lines as shown. Insert the tube at least

5/8 inch (15 mm) into the connector. Insert

the clip on the joint to fasten the tubes in

place.

Fit the hinge b over the hinge lever latch c

and slot it into place. Rotate the lever d

clockwise and fasten the hinge.

NOTE

• Disassembling/Assembling the Water Lines

NOTE

• Align the freezer door with the cabinet to help fit

the top hinge in place.

Connect all the wire harnesses and the

ground wire.

f Collet g Tube h Insert line i Clip

INSTALLATION 17

• Gently press the collet and insert the tube until

only one line shows on the tube.

Water Pressure

You will need a cold water supply.

Water Pressure

• Models with water filter:

- 20 - 120 psi (138 - 827 kPa)

• Where reverse osmosis water filtration

system is connected to a cold water supply:

- 40 - 60 psi minimum to reverse osmosis

system (2.8 kgf/cm - 4.2 kgf/cm , or less than

2 - 3 seconds to fill a cup of 7 oz capacity)

Assembling the Hinge Cover

Position the hinge cover in its place. Insert and

tighten the cover screws.

If the water pressure from the reverse osmosis

system is less than 20 psi or 138 kPa or 1.4 kgf/cm

(takes more than 4 seconds to fill a cup of 7 oz or

198 cc capacity):

• Check to see if the sediment filter in the reverse

osmosis system is blocked. Replace the filter if

necessary.

• Allow the storage tank on the reverse osmosis

system to refill after heavy usage.

Connecting the Water Line

• If the water pressure remains low, call a

licensed, qualified plumber.

Before Beginning

• All installations must be in accordance with local

plumbing code requirements.

This water line installation is not covered by the

refrigerator warranty. Follow these instructions

carefully to minimize the risk of expensive water

damage.

Supplies Needed

If necessary, call a qualified plumber to correct

water hammer before installing the water supply

line to the refrigerator. Water banging in the pipes

(water hammer) in residential plumbing can cause

damage to refrigerator parts and lead to water

leakage or flooding.

• Copper or PEX Tubing, ¼ in. outer diameter, to

connect the refrigerator to the water supply. Be

sure both ends of the tubing are cut square. To

determine how much tubing you need, measure

the distance from the water valve on the back of

the refrigerator to the water supply pipe. Then,

add 8 feet (2.4 m). Be sure there is sufficient

extra tubing (about 8 feet [2.4 m] coiled into 3

turns of about 10 in. [25 cm] diameter) to allow

the refrigerator to move out from the wall after

installation.

• Turn the icemaker OFF if the refrigerator will be

used before the water line is connected.

• Do not install the icemaker tubing in areas

where the ambient temperatures fall below

freezing.

• Power drill.

WARNING

• ½ in. or adjustable wrench.

• Flat-blade and Phillips screwdrivers.

• Connect to potable water supply only.

• Two ¼ in. outer diameter compression nuts

and 2 ferrules (sleeves) to connect the copper

CAUTION

• To prevent burns and product damage, only

connect the refrigerator water line to a cold

water supply.

• Wear eye protection during installation to

prevent injury.

18 INSTALLATION

tubing to the shutoff valve and the refrigerator

water valve.

Choose the valve location.

• Choose a location for the valve that is easily

accessible. It is best to connect into the side

of a vertical water pipe. When it is necessary

to connect into a horizontal water pipe,

make the connection to the top or side,

rather than at the bottom, to avoid drawing

off any sediment from the water pipe.

• If your existing copper water line has a flared

fitting at the end, purchase an adapter (available

at plumbing supply stores) to connect the water

line to the refrigerator OR cut off the flared

fitting with a tube cutter and use a compression

fitting.

Drill the hole for the valve.

• Drill a ¼ in. hole in the water pipe using a

sharp bit. Remove any burrs resulting from

drilling the hole in the pipe. Be careful not

to allow water to drain into the drill. Failure

to drill a ¼ in. hole may result in reduced ice

production or smaller cubes.

• Shutoff valve to connect to the cold water line.

The shutoff valve should have a water inlet with

a minimum inside diameter of 5/32 in. at the

point of connection to the COLD WATER LINE.

Saddle-type shutoff valves are included in many

water supply kits. Before purchasing, make sure

a saddle-type valve complies with your local

plumbing codes.

NOTE

• The hookup line cannot be white, plastic tubing.

Licensed plumbers must use only copper tubing

(NDA tubing #49595 or #49599) or Cross Link

Polyethylene (PEX) tubing.

NOTE

• A self-piercing saddle type water valve should

not be used.

Fasten the shutoff valve.

• Fasten the shutoff valve to the cold water

pipe with the pipe clamp.

Water Line Installation Instructions

Install the shutoff valve on the nearest frequently

used drinking water line.

NOTE

• Commonwealth of Massachusetts Plumbing

Codes 248CMR shall be adhered to. Saddle

valves are illegal and use is not permitted in

Massachusetts. Consult with your licensed

plumber.

WARNING

• When using any electrical device (such as a

power drill) during installation, be sure the

device is battery-powered, double-insulated or

grounded in a manner that will prevent the

hazard of electric shock.

Shut off the main water supply.

• Turn on the nearest faucet to relieve the

pressure on the line.

INSTALLATION 19

diameter) to allow the refrigerator to move out

from the wall after installation.

Connect the tubing to the valve.

• Place the compression nut and ferrule

(sleeve) for copper tubing onto the end of

the tubing and connect it to the shutoff

valve. Make sure the tubing is fully inserted

into the valve. Tighten the compression nut

securely.

a Pipe Clamp

b Saddle-Type Shutoff Valve

c Vertical Cold Water Pipe

Tighten the pipe clamp.

• Tighten the clamp screws until the sealing

washer begins to swell.

NOTE

• Do not over tighten the clamp or you may crush

the tubing.

a Saddle-Type Shutoff Valve

b Compression Nut

c Packing Nut

d Outlet Valve

e Ferrule (sleeve)

Flush out the tubing.

• Turn the main water supply on and flush

out the tubing until the water is clear. Shut

the water off at the water valve after about

one quart of water has been flushed

through the tubing.

a Pipe Clamp

b Inlet End

c Clamp Screw

d Washer

Route the tubing.

• Route the tubing between the cold water

line and the refrigerator. Route the tubing

through a hole drilled in the wall or floor

(behind the refrigerator or adjacent base

cabinet) as close to the wall as possible.

Connect the tubing to the refrigerator.

NOTE

• Before making the connection to the

refrigerator, be sure that the refrigerator power

cord is not plugged into the wall outlet.

NOTE

• Remove the flexible plastic cap from the water

valve.

• Be sure there is sufficient extra tubing (about 8

ft. coiled into three turns of about 10 in.

• Place the compression nut and ferrule (sleeve)

onto the end of the tubing as shown.

20 INSTALLATION

doors do not close easily, adjust the refrigerator’s

tilt using the instructions below:

NOTE

• Insert the end of the copper tubing into the

connection as far as possible. While holding the

tubing, tighten the fitting.

Turn the leveling leg to the left to raise that

side of the refrigerator or to the right to lower

it. It may take several turns of the leveling leg

to adjust the tilt of the refrigerator.

a Tubing Clamp

b ¼ in. Tubing

NOTE

c ¼ in. Compression Nut

d Ferrule (sleeve)

• A flare nut wrench works best, but an open-end

wrench will suffice. Do not over-tighten.

e Refrigerator Connection

Open both doors and check to make sure that

they close easily. If the doors do not close

easily, tilt the refrigerator slightly more to the

rear by turning both leveling legs to the left. It

may take several more turns, and be sure to

turn both leveling legs the same amount.

10 Turn the water on at the shutoff valve.

• Tighten any connections that leak.

CAUTION

• Check to see if leaks occur at the water line

connections.

Door Alignment

Both the left and right refrigerator doors have an

adjustable nut, located on the bottom hinge, to

raise and lower them to align properly.

• Make sure the house water valve is fully open. If

it is not open completely, the icemaker and

dispenser may not work properly.

If the space between the doors is uneven, follow

the instructions below to align the doors evenly:

Use the wrench (included with the owner's

manual) to turn the nut in the door hinge to adjust

the height.

Leveling and Door

Alignment

Leveling

Open the door and use the wrench to loosen

the keeper nut by turning it to the left.

The refrigerator has two front leveling legs. Adjust

the legs to alter the tilt from front-to-back or side-

to side. If the refrigerator seems unsteady, or the

INSTALLATION 21

Start the Icemaker

• If the water line is connected, turn icemakers on.

- To turn icemakers on, refer to Control Panel in

the Operation section.

• The icemaker will not begin to operate until it

reaches its operating temperature of 15 °F (–9

°C) or below. It will then begin operation

automatically if the icemaker has been turned

ON.

Use the wrench to adjust the height by

turning the adjustment hinge pin to the right

to raise the door or to the left to lower it.

Use the wrench to fasten the keeper nut by

turning it to the right.

CAUTION

• Do not overtighten the door adjustment screw.

The hinge pin can be pulled out and the

adjustable range of height is a maximum of 2 in.

(5 cm).

Turning on the Power

• After installing, plug the refrigerator’s power

cord into a 3-prong grounded outlet and push

the refrigerator into the final position.

CAUTION

• Connect to a rated power outlet.

• Have a certified electrician check the wall outlet

and wiring for proper grounding.

• Do not damage or cut off the ground terminal of

the power plug.

Position the Refrigerator

• Arrange the coil of tubing so that it does not

vibrate against the back of the refrigerator or

against the wall. Push the refrigerator back to

the wall.

22 OPERATION

OPERATION

Before Use

Checklist

Clean the refrigerator.

Clean the refrigerator thoroughly and wipe off all dust that accumulated

during shipping.

CAUTION

• Do not scratch the refrigerator with a sharp object or use a detergent that

contains alcohol, a flammable liquid or an abrasive when removing any

tape or adhesive from the refrigerator. Remove adhesive residue by wiping

it off with your thumb or dish detergent.

• Do not peel off the model or serial number label or the technical

information on the rear surface of the refrigerator.

Open doors and drawers to ventilate the interior.

The inside of the refrigerator may smell like plastic at first. Remove any

adhesive tape from inside the refrigerator and open the refrigerator doors

and drawers for ventilation.

Connect the power supply.

Check if the power supply is connected before use.

Turn off the icemaker.

Turn off the icemaker if the refrigerator is not yet connected to the water

supply.

NOTE

• The icemaker water valve may buzz if the icemaker is turned on while the

refrigerator is not connected to the water supply.

Wait for the refrigerator to cool.

Allow the refrigerator to run for at least two to three hours before putting

food in it. Check the flow of cold air in the freezer compartment to ensure

proper cooling.

CAUTION

• Putting food in the refrigerator before it has cooled could cause the food to

spoil, or a bad odor to remain inside the refrigerator.

The refrigerator makes a loud noise after initial operation.

This is normal. The volume will decrease as the temperature decreases.

OPERATION 23

Control Panel

Depending on the model, some of the following functions may not be available.

The actual control panel may differ from model to model.

Control Panel Features

Refrigerator Control Panel

† This feature is only available on some models.

a Refrigerator

Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F). The

default refrigerator temperature is 37 °F (3 °C). Press the Refrigerator button repeatedly to select a

new set temperature from 33 °F to 43 °F (1 °C to 7 °C).

NOTE

• To change the temperature mode from °F to °C (or vice versa) press and hold the Refrigerator and

Freezer buttons simultaneously for approximately five seconds. The temperature indicator on the

display window switches between Celsius and Fahrenheit.

• The displayed temperature is the target temperature, and not the actual temperature of the refrigerator.

The actual refrigerator temperature depends on the food inside the refrigerator.

24 OPERATION

b Water Filter

Replace the water filter when the Replace Filter icon turns on. After replacing the water filter, press and

hold the Water Filter button for three seconds to turn the icon light off. Replace the water filter

approximately every six months.

c Freezer

Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F). The default

freezer temperature is 0 °F (-18 °C). Press the Freezer button repeatedly to select a new set

temperature from - 7 °F to 5 °F (-23 °C to -15 °C) or - 4 ℉ to 4 ℉.

†

d Self Care

UV light is used to keep the water outlet clean. UV clean function runs automatically for 10 minutes

every hour or can be manually activated at any time.

Press and hold this button for 3 seconds to activate it manually.

NOTE

• During operation, the function stops if the Water button is pressed. It resumes automatically after 1

hour.

• The function runs automatically for 10 minutes every hour without requiring you to press the Self Care

button.

• UVnano is a compound word derived from the words UV and its unit, a nanometer.

†

e Craft Ice

Press the Craft Ice button repeatedly to toggle between the 3 ICE, 6 ICE and OFF modes.

After 5 seconds of idle time, the last mode will be saved, and the display will return to normal.

• To turn off the Craft Ice maker, select the OFF mode.

• To turn on the Craft Ice maker, select the 3 ICE or 6 ICE mode.

NOTE

• For more ice, select the 6 ICE mode. For clearer ice, select the 3 ICE mode.

†

f Wi-Fi

The Wi-Fi button, when used with the LG ThinQ app, allows the refrigerator to connect to a home Wi-Fi

network. Refer to Smart Functions for information on the initial setup of the application.

The Wi-Fi indicator shows the status of the refrigerator's network connection. The indicator illuminates

when the refrigerator is connected to the Wi-Fi network.

Press and hold the Wi-Fi button for 3 seconds to connect to the network. The indicator blinks while the

connection is being made and then turns on once the connection is successfully made.

†

g Smart Grid

Press the Smart Grid button to turn the function On/Off. When the function is on, the indicator

illuminates. The function automatically turns on when the refrigerator is connected to the Wi-Fi

network. The Smart Grid function is only available if your electric utility company supports the function.

When the refrigerator is responding to a Demand Response (DR) message from the electric company,

the Grid On indicator illuminates.

h Ice Plus

This function increases both ice making and freezing capabilities.

• Press the Ice Plus button to illuminate the icon and activate the function for 24 hours. The function

automatically shuts off after 24 hours.

• Stop the function manually by pressing the button once more.

OPERATION 25

i Ice On/Off

Press and hold the Ice On/Off button for three seconds to turn the in-door icemaker on/off.

j Lock

The lock function disables every other button on the display.

• When power is initially connected to the refrigerator, the lock function is off.

• To lock the control panel buttons, press and hold the Lock button until the indicator appears in the

display and the function is activated.

• To disable the function, press and hold the Lock button for approximately three seconds.

NOTE

• Display Mode (For Store Use Only)

- The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while

on display in a retail store. When activated, OFF is displayed on control panels with LCD displays. On

simplified control panels, the temperature indicators on the display will blink one row at a time from

top to bottom.

- To deactivate/activate:

With either refrigerator door opened, press the Ice Plus button 3 times consecutively while pressing

the Refrigerator button. The control panel beeps and the temperature settings display to confirm that

Display mode is deactivated. Use the same procedure to activate Display Mode.

Dispenser Control Panel

Water & Ice Type

Select the desired dispenser mode from the buttons on the dispenser control panel. From left to right, the

icons indicate cubed ice a, water b, and crushed ice c. Press the dispenser switch with a glass or other

container to dispense cubed ice, water or crushed ice.

NOTE

• When the refrigerator is in the Power Saving Mode, the display remains off until a door is opened or a

button is pressed. Once on, the display remains on for 20 seconds.

until all the temperature indicators in the

Sabbath Mode

refrigerator display turn on.

This feature is only available on some models.

• To turn Sabbath mode off manually, press and

hold the Freezer and Wi-Fi buttons for 3

Using the Sabbath Mode

Sabbath mode is used on the Jewish Sabbath and

Holidays.

seconds. For some models, press and hold the

Freezer and Refrigerator buttons for 3 seconds

until all the temperature indicators in the

refrigerator display turn off.

• To turn Sabbath mode on, touch the display to

activate it, then press and hold the Freezer and

Wi-Fi buttons for 3 seconds until sb appears in

the display. For some models, press and hold the

Freezer and Refrigerator buttons for 3 seconds

NOTE

• Sabbath mode automatically turns off after 96

hours.

26 OPERATION

• Dispense ice into a glass before filling it with

water or other beverages. Splashing may occur if

ice is dispensed into a glass that already

contains liquid.

NOTE

• Once turned on, Sabbath mode is maintained

even after a power outage.

• Some dripping may occur after dispensing. Hold

the cup beneath the dispenser for a few seconds

after dispensing to catch all of the drops.

• Selecting Sabbath mode automatically turns off

the alarm functions.

• The dispenser and InstaView are disabled in

Sabbath mode, on applicable models.

• Keep containers at an appropriate distance from

the dispensers. Tall, narrow glasses should be

held far enough from the ice outlet to prevent

ice from jamming in the ice chute. A container

with a very small opening should be held as

close to the dispenser as possible to avoid

spilling.

Ice and Water Dispenser

Before Using the Ice and Water

Dispenser

Using the Ice and Water Dispenser

CAUTION

• Keep children away from the dispenser. Children

may play with or damage the controls.

Press the icon for the desired dispenser mode

a. The LED over the selected icon turns on.

• Throw away the first bin full of ice (about 140-

160 cubes) after installation. The first ice and

water dispensed may include particles or odor

from the water supply line or the water tank.

This is also necessary if the refrigerator has not

been used for a long time.

• Dispense and throw away 2.5 gallons of water

(flush for approximately 5 minutes) after

installation. Do not dispense the entire 2.5 gallon

amount continuously. Press and release the

dispenser pad for cycles of 30 seconds ON and

60 seconds OFF. This is also necessary if the

refrigerator has not been used for a long time.

Press the dispenser paddle b with a glass or

other container to dispense cubed ice, water

or crushed ice.

• If ice or water dispenses unexpectedly, turn off

the water supply and contact an LG Electronics

Customer Information Center.

• Never use a glass that is exceptionally narrow or

deep. Ice may jam in the ice passage and

refrigerator performance may be affected.

• When dispensing ice from the dispenser, do not

use a fragile container.

Cleaning the Dispenser

• Do not hang on to or place heavy objects on the

refrigerator’s dispenser.

Cleaning the Ice and Water Outlet

Wipe the water outlet a or ice outlet b frequently

with a clean cloth as it may get dirty easily.

NOTE

• The dispenser will not operate when either of

the refrigerator doors is open.

• If discolored ice is dispensed, check the water

filter and water supply. If the problem continues,

contact an LG Electronics Customer Information

Center. Do not use the water or ice until the

problem is corrected.

OPERATION 27

• Never use thin crystal glasses or containers to

collect ice. Such containers may chip or break

resulting in glass fragments in the ice.

NOTE

• Lint from a cloth may adhere to the outlets.

• The UV clean function runs automatically for 10

minutes every hour to clean the dispenser

outlet. Press and hold the Self Care button for 3

seconds to manually activate it.

To prevent ice cubes from melting and leaking

from the dispenser, ALWAYS empty the ice bin

when the icemaker is turned OFF for more than a

few hours.

The ice passage may become blocked with frost if

only crushed ice is used. Remove the frost that

accumulates by removing the ice bin and clearing

the passage with a rubber spatula. Dispensing

cubed ice can also help prevent frost buildup.

Cleaning the Dispenser Tray

Wipe the entire area with a damp cloth. The

dispenser tray may become wet easily due to

spilled ice or water.

Detaching/Assembling the In-Door

Ice Bin

CAUTION

• Only qualified service personnel from an LG

Electronics service center should disassemble or

repair the icemaker.

• When handling the ice bin, keep hands away

from the icemaker tray area to avoid personal

injury.

Locking the Ice and Water

Dispenser

Press and hold the Lock button for three seconds

to lock the dispenser and all the control panel

functions. Follow the same instructions to unlock.

• Avoid touching the auto shutoff (feeler arm)

when replacing the ice bin.

In-Door Ice Bin

Before Using the In-Door Ice Bin

The icemaker stops producing ice when the in-

door ice bin is full. To make room for additional ice,

empty the ice bin into another location in the

freezer compartment. During use, the ice may

stack unevenly in the bin, causing the icemaker to

misread the number of ice cubes and stop

producing ice. Shaking the ice bin to level the ice

within it can reduce this problem.

CAUTION

To detach, lift the ice storage bin slightly and

pull it out as shown in the figure.

• Keep hands and tools out of the in-door ice bin

and dispenser chute. Failure to do so may result

in damage or personal injury.

• When handling the ice bin, keep hands away

from the icemaker tray area to avoid personal

injury.

• Storing cans or other items in the ice bin will

damage the icemaker.

28 OPERATION

• It takes about 12 to 24 hours for a newly

installed refrigerator to begin making ice.

• Ice-making stops when the in-door ice bin is full.

When full, the in-door ice bin holds

approximately 6 to 8 (12-16 oz.) glasses of ice.

• Foreign substances or frost on the ice-detecting

sensor can interrupt ice production. Make sure

the sensor area is clean at all times for proper

operation.

• To increase ice production, use the Ice Plus

function. The function increases both ice making

and freezing capabilities.

NOTE

• Use both hands to remove the ice bin to avoid

dropping it.

In-Door Icemaker

To assemble, carefully insert the in-door ice

bin, slanting the top slightly to fit it under the

icemaker.

a Auto Shutoff (feeler arm)

Before Using the Freezer Icemaker

This feature is only available on some models.

The feature may vary depending on model

purchased.

NOTE

• Throw away the first bin full of ice after

installation. This is also necessary if the

refrigerator has not been used for a long time.

Automatic Icemaker

• The icemaker begins producing ice

approximately 48 hours after the appliance is

initially installed.

WARNING

• DO NOT place fingers in the automatic icemaker

when the refrigerator is plugged in.

• The sound of ice dropping into the ice bin is

normal.

• Avoid contact with any moving parts of the

ejector mechanism or with the heater that

releases the ice cubes.

• If the ice bin is completely filled with ice, ice

production will stop.

• The amount and shape of ice may vary according

to the environment (ambient temperature

around the appliance, frequency of the door

being opened, amount of food stored in the

appliance, water pressure, etc.).

Before Using the In-Door Icemaker

NOTE

• In the event of a power outage, throw away the

ice stored in the ice bin.

• Ice is made in the automatic in-door icemaker

and sent to the dispenser. The icemaker

produces 70 - 182 cubes in a 24-hour period,

depending on freezer compartment

temperature, room temperature, number of

door openings and other operating conditions.

OPERATION 29

• The ice bin stores 20 - 30 pieces of round ice.

Freezer Icemaker (Craft Ice

)

This feature is only available on some models.

Turning the Icemaker On/Off

To turn icemakers On/Off, refer to Control Panel in

the Operation section.

Normal Sounds You May Hear

• Keeping the power turned on to the icemaker

before the water line is connected can damage

the icemaker.

a Feeler Arm

• You will hear the sound of ice dropping into the

bin and water running in the pipes as the

icemaker refills.

CAUTION

• Do not insert round ice into the in-door ice bin,

as it can damage the ice and water dispenser.

• The icemaker water valve buzzes as the

icemakers fill with water. If the icemakers are

turned on, they will buzz even if they have not

yet been hooked up to water.

NOTE

To stop the buzzing:

• The icemaker begins producing ice

approximately 48 hours after the appliance is

initially installed. The first batches of ice may not

be round and clear.

- Turn icemakers off by refering to Control Panel

in the Operation section.

• Following installation or water filter

replacement, the first few batches of ice may be

semicircular or contain air bubbles.

Preparing for Vacation

Turn icemakers off and shut off the water supply

to the refrigerator.

• If the water pressure is less than 20 psi (138 kPa)

or a reverse osmosis system is used, the shape

of the ice may vary.

To turn the icemakers off, refer to Control Panel in

the Operation section.

• The ice may look cloudy depending on the water

quality in the installation location and the

operating conditions.

NOTE

• The ice bin should be emptied any time

icemakers are turned Off.

• Throw away any shards of ice you may find in the

ice bin, as they may stick to the ice stored in the

ice bin.

If the ambient temperature will drop below

freezing, have a qualified technician drain the

water supply system to prevent serious property

damage due to flooding caused by ruptured water

lines or connections.

• After a short term power outage, it will take

longer to make the first batch of ice, and the ice

may not be round. If the power will be out for a

longer period, throw away the ice stored in the

ice bin.

• The Craft Ice icemaker produces 1 batch of

round ice (3 pieces) at a time.

Storing Food

• In 3 ICE mode, the Craft Ice icemaker produces

1 batch of round ice (3 pieces) about every 24

hours. In 6 ICE mode, the Craft Ice icemaker

produces 2 batches of round ice (6 pieces total)

in the same period.

NOTE

• If you are leaving home for a short period, like a

short vacation, the refrigerator should be left on.

Refrigerated foods that are able to be frozen will

stay preserved longer if stored in the freezer.

• For more ice, select the 6 ICE mode. For clearer

ice, select the 3 ICE mode.

• The time needed to make ice may vary according

to operating conditions.

30 OPERATION

• If you are leaving the refrigerator turned off for

an extended period, remove all food and unplug

the power cord. Clean the interior, and leave the

door open to prevent fungi from growing in the

refrigerator.

• Vegetables with skins (carrots, peppers)

- Place in plastic bags or plastic container and

store in crisper.

• Fish

- Freeze fresh fish and shellfish if they are not

being eaten the same day purchased. Eating

fresh fish and shellfish the same day

purchased is recommended.

• If doors are opened or closed too often, warm

air may penetrate the refrigerator and raise its

temperature. This can increase the running costs

of the unit.

• Leftovers

- Cover leftovers with plastic wrap or aluminum

foil, or store in plastic containers with tight

lids.

Food Storage Tips

Wrap or store food in the refrigerator in airtight

and moisture-proof material unless otherwise

noted. This prevents food odor and taste transfer

throughout the refrigerator. For dated products,

check date code to ensure freshness.

NOTE

• Do not store food with high moisture content

towards the top of the refrigerator. The moisture

could come into direct contact with the cold air

and freeze.

CAUTION

• Do not overfill or pack items too tightly into door

bins. Doing so may cause damage to the bin or

personal injury if items are removed with

excessive force.

• Wash food before storing it in the refrigerator.

Vegetables should be washed, and food

packaging should be wiped down to prevent

adjacent foods from being contaminated.

• Do not store glass containers in the freezer.

Contents may expand when frozen, break the

container and cause injury.

• If the refrigerator is kept in a hot and humid

place, frequent opening of the door or storing a

lot of vegetables in the refrigerator may cause

condensation to form. Wipe off the

condensation with a clean cloth or a paper towel.

How to Store Food

• Butter or Margarine

- Keep opened butter in covered dish or closed

compartment. When storing an extra supply,

wrap in freezer packaging and freeze.

Storing Frozen Food

Check a freezer guide or a reliable cookbook for

further information about preparing food for

freezing or food storage times.

• Cheese

- Store in original wrapping until used. Once

opened, rewrap tightly in plastic wrap or

aluminum foil.

Freezing

Your freezer will not quick-freeze a large quantity

of food. Do not put more unfrozen food into the

freezer than will freeze within 24 hours (no more

than 2 to 3 pounds of food per cubic foot of freezer

space). Leave enough space in the freezer for air to

circulate around packages. Be careful to leave

enough room at the front so the door can close

tightly.

• Milk

- Wipe milk cartons. For coldest milk, place

containers on an interior shelf.

• Eggs

- Store in original carton on interior shelf, not on

door shelf.

• Fruit

Storage times will vary according to the quality

and type of food, the type of packaging or wrap

used (how airtight and moisture-proof) and the

storage temperature. Ice crystals inside a sealed

package are normal. This simply means that

moisture in the food and air inside the package

have condensed, creating ice crystals.

- Do not wash or hull fruit until it is ready to be

used. Sort and keep fruit in original container

in a crisper, or store in completely closed

paper bag on refrigerator shelf.

• Leafy Vegetables

- Remove store wrapping, trim or tear off

bruised and discolored areas, wash in cold

water, and drain. Place in plastic bag or plastic

container and store in crisper.

OPERATION 31

To assemble drawers, slightly tilt up the front,

insert into the frame and push back into

place.

NOTE

• Allow hot foods to cool at room temperature for

30 minutes, and then package and freeze.

Cooling hot foods before freezing saves energy.

CAUTION

• Use both hands to remove and assemble

drawers. The compartment is heavy when filled

with food and may cause injury if dropped.

Packaging

Successful freezing depends on correct packaging.

When you close and seal the package, it must not

allow air or moisture in or out. If it does, you could

have food odor and taste transfer throughout the

refrigerator and could also dry out frozen food.

• Open refrigerator doors fully when removing or

assembling drawers.

• You will see the water tank while removing the

Fresh Zone drawer. Do not remove the water

tank or water leakage may occur. The water tank

is not a removable part.

Packaging Recommendations

• Rigid plastic containers with tight-fitting lids

• Straight-sided canning/freezing jars

• Heavy-duty aluminum foil

• Plastic-coated paper

• Non-permeable plastic wraps

• Specified freezer-grade self-sealing plastic bags

Follow package or container instructions for

proper freezing methods.

Do not use

• Bread wrappers

a Water tank (Type A)

• Non-polyethylene plastic containers

• Containers without tight lids

• Wax paper or wax-coated freezer wrap

• Thin, semi-permeable wrap

b Water tank (Type B)

Refrigerator Shelves

The shelves in the refrigerator are adjustable to

meet individual storage needs.

Drawers

Adjusting the shelves to fit items of different

heights will make finding the exact item you want

easier.

Removing/Assembling Drawers

To remove drawers, pull them out to full

extension, lift the front, and pull straight out.

Detaching/Assembling Shelves

CAUTION

• Do not clean glass shelves with warm water

while they are cold. Shelves may break if

exposed to sudden temperature changes or

impact.

Use safety gloves. To disassemble, remove all

items from the shelf. Supporting the shelf

from underneath, lift the back of the shelf and

slide the shelf forward slightly to disengage

the back stop a.

NOTE

• When removing or installing the drawer, lift the

cover to help remove or insert the drawer.

32 OPERATION

To assemble, tilt one side of the shelf up and

align the shelf with the shelf guides at the

desired height. The back stop on the shelf

should be facing down. Slide the shelf in until

the back stop falls into place.

CAUTION

• Make sure that shelves are level from one side to

the other. Failure to do so may result in the shelf

falling or spilled food.

Tilt one side of the shelf up slightly.

InstaView

This feature is only available on some models.

InstaView Door-in-Door

Knock twice on the glass to turn the LED light

inside the InstaView on or off. The LED light turns

off automatically after 10 seconds.

Make sure the door is open as far as possible

before pulling the shelf forward to remove it.

If needed, have an assistant to fully open the

door while you pull out the shelf.

NOTE

• The LED light does not turn on if either door is

open.

• The InstaView function will not activate for two

seconds after closing the door.

CAUTION

• Be careful not to damage the door with the shelf.

• The InstaView function is disabled when the ice

dispenser is in use.

Door-in-Door

This feature is only available on some models.

The Door-in-Door compartment allows for easy

access to commonly used food items.

OPERATION 33

Door-in-Door Compartment

To access the Door-in-Door compartment, pull the

lever at the bottom of the door upwards until the

Door-in-Door opens.

Door Bins

Detaching/Assembling Door Bins

The door bins are removable for easy cleaning and

adjustment.

To remove the bin, simply lift the bin up and

pull straight out.

To assemble the bin, slide it in above the

desired support and push down until it snaps

into place.

CAUTION

• Regularly detach and wash the storage bins and

shelves; they can become easily contaminated

by food.

• Do not apply excessive force while detaching or

assembling the storage bins.

• Do not use the dishwasher to clean the storage

bins and shelves.

34 SMART FUNCTIONS

SMART FUNCTIONS

Before Using LG ThinQ Application

LG ThinQ Application

This feature is only available on models with Wi-Fi.

Use a smartphone to check the strength of

the wireless router (Wi-Fi network) near the

appliance.

The LG ThinQ application allows you to

communicate with the appliance using a

smartphone.

• If the distance between the appliance and

the wireless router is too far, the signal

becomes weak. It may take a long time to

LG ThinQ Application Features

†

• Smart Learner

- Provides a more personalized experience

based on an analysis of your usage patterns.

Turn off the Mobile data or Cellular Data on

your smartphone.

†

• Smart Sabbath

- Activates or deactivates the Sabbath mode and

sets the schedule for the mode activation.

†

• Energy Monitoring

- This feature keeps track of the refrigerator’s

power consumption and the number of door

openings.

Connect your smartphone to the wireless

router.

†

• Remote Control

- Controls the refrigerator temperature, air filter

and Ice Plus from the smartphone app.

†

• Push Messages

- If the door remains open for more than ten

minutes, you will receive a push message.

When Ice Plus is finished, you will receive a

push message.

NOTE

• To verify the Wi-Fi connection, check that the Wi-

Fi indicator on the control panel is lit.

• Smart Diagnosis

- This function provides useful information for

diagnosing and solving issues with the

appliance based on the pattern of use.

• The appliance supports 2.4 GHz Wi-Fi networks

only. To check your network frequency, contact

your Internet service provider or refer to your

wireless router manual.

• Settings

• LG ThinQ is not responsible for any network

connection problems or any faults, malfunctions,

or errors caused by network connection.

- Allows you to set various options on the

refrigerator and in the application.

† This feature is only available on some models.

• The surrounding wireless environment can

make the wireless network service run slowly.

• If the appliance is having trouble connecting to

the Wi-Fi network, it may be too far from the

router. Purchase a Wi-Fi repeater (range

NOTE

• If you change your wireless router, Internet

service provider, or password, delete the

registered appliance from the LG ThinQ

application and register it again.

extender) to improve the Wi-Fi signal strength.

• The network connection may not work properly

depending on the Internet service provider.

• This information is current at the time of

publication. The application is subject to change

for product improvement purposes without

notice to users.

• The Wi-Fi may not connect or the connection

may be interrupted because of the home

network environment.

• If the appliance cannot be registered due to

problems with the wireless signal transmission,

SMART FUNCTIONS 35

unplug the appliance and wait about a minute

before trying again.

Output Power < 30 dBm

(Max)

• If the firewall on your wireless router is enabled,

disable the firewall or add an exception to it.

• The wireless network name (SSID) should be a

combination of English letters and numbers. (Do

not use special characters.)

FCC Notice

The following notice covers the transmitter

module contained in this product.

• Smartphone user interface (UI) may vary

depending on the mobile operating system (OS)

and the manufacturer.

This equipment has been tested and found to

comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection

against harmful interference in a residential

installation. This equipment generates, uses, and

can radiate radio frequency energy and, if not

installed and used in accordance with the

instructions, may cause harmful interference to

radio communications. However, there is no

guarantee that interference will not occur in a

particular installation. If this equipment does

cause harmful interference to radio or television

reception, which can be determined by turning the

equipment off and on, the user is encouraged to

try to correct the interference by one or more of

the following measures:

• If the security protocol of the router is set to

WEP, network setup may fail. Change the

security protocol (WPA2 is recommended), and

Installing the LG ThinQ Application

Search for the LG ThinQ application from the

Google Play Store or Apple App Store on a

smartphone. Follow instructions to download and

install the application.

• Reorient or relocate the receiving antenna.

Connecting to Wi-Fi

• Increase the separation between the equipment

and the receiver.

The Wi-Fi button, when used with the LG ThinQ

application, allows the appliance to connect to a

home Wi-Fi network. The Wi-Fi indicator shows the

status of the appliance’s network connection. The

Wi-Fi indicator illuminates when the appliance is

connected to the Wi-Fi network.

• Connect the equipment into an outlet on a

circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV

technician for help.

• Initial Appliance Registration

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two

conditions:

Run the LG ThinQ application and follow the

instructions in the application to register the

appliance.

(1) This device may not cause harmful interference

and

• Re-registering the Appliance or Registering

Another User

Press and hold the Wi-Fi button for 3 seconds to

temporarily turn it off. Run the LG ThinQ

application and follow the instructions in the

application to register the appliance.

(2) This device must accept any interference

received, including interference that may cause

undesired operation.

Any changes or modifications in construction of

this device which are not expressly approved by

the party responsible for compliance could void

the user’s authority to operate the equipment.

NOTE

• To disable the Wi-Fi function, press and hold the

Wi-Fi button for 3 seconds. The Wi-Fi indicator

will be turned off.

FCC RF Radiation Exposure

Statement

This equipment complies with FCC radiation

exposure limits set forth for an uncontrolled

environment. This transmitter must not be co-

located or operating in conjunction with any other

antenna or transmitter.

Wireless LAN Module Specifications

Frequency

Range

2412 - 2462 MHz

36 SMART FUNCTIONS

This equipment should be installed and operated

with a minimum distance of 20 cm (7.8 inches)

between the antenna and your body. Users must

follow the specific operating instructions for

satisfying RF exposure compliance.

Smart Grid Function

When the refrigerator operates in Smart Grid

mode, the Smart Refrigerator function can control

energy usage or delay the operation of some

functions to save energy during peak usage

periods.

• You can override the Smart Grid function any

time (using the Smart Grid button or

application).

Industry Canada Statement

This device contains licence-exempt transmitter(s)/

receiver(s) that comply with Innovation, Science

and Economic Development Canada’s licence-

exempt RSS(s). Operation is subject to the

following two conditions:

• To use the Smart Grid function, you need to

company, provided that your electric utility

company supports the function. In other words,

the Smart Grid function will not be available if

your electric utility company does not support

the function or does not have the capability to

support the function.

(1) This device may not cause interference.

(2) This device must accept any interference,

including interference that may cause undesired

operation of the device.

Smart Grid Application Features

• Smart Saving_Demand Response

IC Radiation Exposure Statement

This equipment complies with IC radiation

exposure limits set forth for an uncontrolled

environment.

- You can lower energy usage based on Demand

Response (DR) signals from the utility

company. If the refrigerator is operating in

Smart Saving mode according to the DR signal,

you can see a pop up.

This equipment should be installed and operated

with a minimum distance of 20 cm (7.8 inches)

between the antenna and your body.

• Seasonal Energy Savings

- Lower energy usage based on time period.

NOTE

• THE MANUFACTURER IS NOT RESPONSIBLE FOR

ANY RADIO OR TV INTERFERENCE CAUSED BY

UNAUTHORIZED MODIFICATIONS TO THIS

EQUIPMENT. SUCH MODIFICATIONS COULD

VOID THE USER’S AUTHORITY TO OPERATE THE

EQUIPMENT.

Using the Smart Grid Function

This feature responds to notification events from

your utility company to run high energy

consuming tasks during off-peak periods when

demand is lower. These notification events are

known as Demand Response signals.

If the refrigerator receives a Demand Response

signal from the utility company, the refrigerator

will turn on the Grid LED on the refrigerator

display and control its power consumption

according to the signal. The refrigerator will

respond to the signals received from the utility

company as long as product performance is

maintained.

Open Source Software Notice

Information

To obtain the source code under GPL, LGPL, MPL,

and other open source licenses that have the

obligations to disclose source code, that is

contained in this product, and to access all

referred license terms, copyright notices and other

relevant documents please visit https://

opensource.lge.com.

If the refrigerator receives a Demand Response

signal, the refrigerator will operate in Delay

Appliance Load (DAL) or Temporary Appliance

Load Reduction (TALR) mode.

LG Electronics will also provide open source code

to you on CD-ROM for a charge covering the cost

of performing such distribution (such as the cost of

media, shipping, and handling) upon email

request to [email protected].

Delay Appliance Load (DAL)

The refrigerator responds to a DAL signal by

providing a moderate load reduction for the

duration of the delay period.

This offer is valid to anyone in receipt of this

information for a period of three years after our

last shipment of this product.

SMART FUNCTIONS 37

This mode controls functions that consume a lot of

energy such as adjusting the cooling system,

running the defrost cycle, and making ice.

• Energy Monitoring

- Get door open event

- Get energy consumption

• When the refrigerator operates in DAL mode,

the Grid LED is illuminated on the refrigerator

display.

• Delay Defrost Capability

- Insert a delay defrost schedule event

- Update a delay defrost schedule event

- Delete a delay defrost schedule event

- Get the delay defrost schedule

• DAL mode is automatically deactivated after the

period stipulated by the DAL signal (max. 4

hours) or when you override the Smart Grid

function.

Temporary Appliance Load Reduction

(TALR)

The refrigerator responds to a TALR signal by

aggressively reducing the load for a short time

period, typically 10 minutes. This mode reduces

energy consumption by stopping the compressor

and controlling the functions that consume a lot of

energy such as the defrost cycle and fan.

Smart Diagnosis Feature

This feature is only available on models with the c

or d logo.

Use this feature to help you diagnose and solve

problems with your appliance.

• When the refrigerator operates in TALR mode,

the Grid LED is illuminated on the refrigerator

display.

NOTE

• For reasons not attributable to LGE’s negligence,

the service may not operate due to external

factors such as, but not limited to, Wi-Fi

unavailability, Wi-Fi disconnection, local app

store policy, or app unavailability.

• TALR mode is automatically deactivated after the

received duration (max. 10 minutes), or when

you override the Smart Grid function. The mode

is immediately deactivated and the refrigerator

returns to its normal state when the door is

opened or closed, or the dispenser is used.

• The feature may be subject to change without

prior notice and may have a different form

depending on where you are located.

Override Smart Grid Mode

To ignore the Demand Response signal from the

utility company and override the Smart Grid

function, push the Smart Grid button while the

refrigerator is in Smart Grid mode.

Using LG ThinQ to Diagnose Issues

If you experience a problem with your Wi-Fi

equipped appliance, it can transmit

troubleshooting data to a smartphone using the

LG ThinQ application.

When you override the Smart Grid function, the

refrigerator ignores the Demand Response signal

and is no longer controlled by the utility company

until the next Demand Response signal is sent. You

can also override the Smart Grid function using the

smart phone app.

• Launch the LG ThinQ application and select the

Smart Diagnosis feature in the menu. Follow

the instructions provided in the LG ThinQ

application.

LG Open API

You can manage Smart Grid features for the LG

Smart Refrigerator.

Using Audible Diagnosis to

Diagnose Issues

Follow the instructions below to use the audible

diagnosis method.

Please check the detailed specifications on the

notice page on us.smartthinq.com.

• Launch the LG ThinQ application and select the

Smart Diagnosis feature in the menu. Follow

the instructions for audible diagnosis provided

in the LG ThinQ application.

API List

• Demand Response

- Send demand response signal

• Power Saving

Open the right refrigerator door.

- Set saving mode

- Get schedule of DR/Delay Defrost

38 SMART FUNCTIONS

Hold the Lock button for three seconds.

• If the display has been locked for over five

minutes, you must deactivate the lock and

then reactivate it.

Hold the mouthpiece of your phone in front of

the speaker that is located on the right hinge

of the refrigerator door.

Press and hold the Freezer button for three

seconds while continuing to hold your phone

to the speaker.

After you hear three beeps, release the

Freezer button.

Keep the phone in place until the tone

transmission has finished. The display will

count down the time. Once the countdown is

over and the tones have stopped, the

diagnosis will be displayed in the application.

NOTE

• For best results, do not move the phone while

the tones are being transmitted.

MAINTENANCE 39

MAINTENANCE

To help remove odors, wash the inside of the

Cleaning

refrigerator with a mixture of baking soda and

warm water. Mix 2 tablespoons of baking soda to 1

quart of water (26 g soda to 1 liter water.) Be sure

the baking soda is completely dissolved so it does

not scratch the surfaces of the refrigerator.

WARNING

• Use non-flammable cleaner. Failure to do so can

result in fire, explosion, or death.

CAUTION

Door Liners and Gaskets

• Do not use an abrasive cloth or sponge when

cleaning the interior and exterior of the

refrigerator.

Use a clean sponge or soft cloth and a mild

detergent in warm water. Do not use cleaning

waxes, concentrated detergents, bleaches, or

cleaners containing petroleum on plastic

refrigerator parts.

• Do not place your hand on the bottom surface of

the refrigerator when opening and closing the

doors.

Plastic Parts (Covers and Panels)

General Cleaning Tips

• Both the refrigerator and freezer sections

defrost automatically; however, clean both

sections once a month to prevent odors.

Use a clean sponge or soft cloth and a mild

detergent in warm water. Do not use glass

cleaners, abrasive cleansers, or flammable fluids.

These can scratch or damage the material.

• Wipe up spills immediately.

• Unplug the refrigerator or disconnect power

before cleaning.

Condenser Coils

Use a vacuum cleaner with a brush or crevice

attachment to clean the condenser cover and

vents. Do not remove the panel covering the

condenser coil area.

• Remove all removable parts, such as shelves.

• Use a clean sponge or soft cloth and a mild

detergent in warm water. Do not use abrasive or

harsh cleaners.

• Hand wash, rinse and dry all surfaces

thoroughly.

Exterior

For products with black stainless steel exterior,

spray glass cleaner on a clean microfiber cloth and

rub in direction of grain. Do not spray glass

cleaner directly at the display panel. Do not use

harsh or abrasive cleaners.

For products with a standard stainless steel

exterior, use a damp microfiber cloth and rub in

the direction of the grain. Dry with a paper towel

to avoid streaks. For stubborn stains and

fingerprints, use a few drops of liquid dish soap in

water, and rinse with hot water before drying. Do

not use abrasive or harsh cleaners.

Air Filter

Reusing the Air Filter

You can remove the odors absorbed by the air

filter and reuse the filter.

To remove the air filter, pull out the upper

fridge drawer.

Inside Walls

• Allow freezer to warm up so the cloth will not

stick.

40 MAINTENANCE

Water Filter

Before Replacing the Water Filter

WARNING

• To reduce the risk associated with choking, do

not allow children under 3 years of age to have

access to small parts during the installation of

this product.

• To reduce the risk associated with the ingestion

of contaminants, do not use with water that is

microbiologically unsafe or of unknown quality

without adequate disinfection before or after the

system. Systems certified for cyst reduction may

be used on disinfected water that may contain

filterable cysts.

Unscrew the screw at the air filter.

• Use of unauthorized water filters may result in

product malfunction, water leakage or water

quality issues, which will not be covered under

the product warranty.

Press on the hooks at the air filter and then

take it out.

CAUTION

• Read and follow Use Instructions before

installation and use of this system.

• Installation and use MUST comply with all state

and local plumbing codes.

• Do not install if water pressure exceeds 120 psi

(827 kPa). If your water pressure exceeds 80 psi,

you must install a pressure limiting valve.

Contact a plumber if uncertain how to check

your water pressure.

Leave the filter in the sun to dry or use a hair

dryer.

• Do not install where water hammer conditions

may occur. If water hammer conditions exist you

must install a water hammer arrester. Contact a

plumbing professional if you are uncertain how

to check for this condition.

• To increase deodorizing performance, a

natural palm wood material is attached to

the filter. If residue falls off, it will not harm

you and can be wiped off easily with a towel

or cloth.

• Do not install on hot water supply lines. The

maximum operating water temperature of this

filter system is 100 °F (37.8 °C).

• Protect filter from freezing. Drain filter when

temperatures drop below 40 °F (4.4 °C).

• The disposable filter cartridge MUST be replaced

every 6 months, at the rated capacity or if a

noticeable reduction in flow rate occurs.

• To protect it from freezing, remove filter

cartridge when temperatures are expected to

drop below 33° F.

• Do not install systems in areas where ambient

temperatures may go above 110° F (43.3° C).

• Where a backflow prevention device is installed

on a water system, a device for controlling

pressure due to thermal expansion must be

installed.

MAINTENANCE 41

• Ensure all tubing and fittings are secure and free

from leaks.

water filter upright, once it is removed, to

prevent any remaining water from spilling out of

the water filter.

Replacing the Water Filter

• Replace the water filter:

- Approximately every six months.

- When the Water Filter LED turns on.

- When the water dispenser output decreases.

• To purchase a replacement water filter:

- Visit your local dealer or distributor

- Search using "water filter" on lg.com

Replace with a new water filter.

- Use replacement cartridge: LT1000P,

LT1000PC, LT1000PCS or ADQ747935**

• Take the new water filter out of its packing

and remove the protective cover from the o-

rings. With the water filter tabs in the

horizontal position, push the new water

filter into the manifold hole and turn it

clockwise until it stops.

If the top shelf, located below the water filter,

is in the highest position, it will need to be

removed prior to replacing the water filter.

• To remove any shelf, tilt the one side of the

shelf and lift it. Pull the shelf out.

Close the water filter cover. The cover will click

when closed correctly.

Pinch the sides to open the water filter cover.

After the water filter is replaced, dispense 2.5

gallons of water (flush for approximately 5

minutes) to remove trapped air and

contaminants from the system.

Pull the water filter downward and turn it

counterclockwise before pulling it out.

• Make sure to rotate the filter down

completely before pulling it out of the

manifold hole.

NOTE

• Do not dispense the entire 2.5 gallon amount

continuously. Press and release the dispenser

pad for cycles of 30 seconds ON and 60 seconds

OFF.

NOTE

• Replacing the water filter causes a small amount

of water (around 1 oz. or 25 cc) to drain.

• Wrap a cloth around the front end of the water

filter cover to collect any leaking water. Hold the

42 MAINTENANCE

After changing the filter, press and hold the

Water Filter button for three seconds to reset

the indicator light.

CAUTION

• LG strongly recommends that you use LG-

authorized water filters to prevent water quality

issues, water leakage and appliance

malfunction.

• For further assistance, call:

- 1-800-243-0000 (USA)

- 1-888-542-2623 (Canada)

MAINTENANCE 43

Performance Data Sheet

Model: LT1000P, LT1000PC, LT1000PCS

NSF System Trade Name Code: MDJ64844601

The concentration of the indicated substances in water entering the system was reduced to a

concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/

ANSI Standard 42, Standard 53 and Standard 401.

System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53 and

Standard 401 for the reduction of substances listed below.

Max

Average

Influent

Challeng

Permissible

Product

Water

NSF

Reduction

Requireme

nts

NSF Specified

Challenge

Concentration

Avg %

Reductio

Product

Water

Substance

Reduction

Concentrati

Chlorine Taste

and Odor

2.0 μg/L

2.0 μg/L± 10%

>97.5%

99.80%

0.050 μg/L

N/A

2 50.00%

Nominal

12,000,00 At least 10,000

24,000 pts/

N/A

2 85.00%

Particulate Class 0 pts/mL

I, , 2 0.5 to < 1.0

μm

particles/mL

Asbestos

180 MFL

>99.00%

< 1 MFL

N/A

2 99.00%

10 to 10 MFL;

fibers greater

than 10 μg/Lin

length

Atrazine

Benzene

Carbofuran

Lindane

8.5 μg/L

15.0 μg/L

74.0 μg/L

1.9 μg/L

9.0 μg/L ± 10%

15.0 μg/L ± 10%

80.0 μg/L ± 10%

2.0 μg/L ± 10%

>94.10%

>96.60%

98.30%

0.500 μg/L

0.510 μg/L

1.258 μg/L

0.019 μg/L

0.460 μg/L

3.0 μg/L

5.0 μg/L

40 μg/L

0.2 μg/L

75.0 μg/L

>99.00%

>99.80%

P-

230.0 μg/

225.0 μg/L ±

10%

Dichlorobenzen

2,4-D

210.0 μg/

210.0 μg/L ±

>99.90%

99.60%

>99.70%

91.00%

92.5%

0.210 μg/L

0.560 μg/L

<0.500 μg/L

0.531 μg/L

0.420 μg/L

10 cysts/L

10.80 ng/L

70.0 μg/L

10.0 μg/L

2.0 μg/L

N/A

10%

Lead pH @6.5

Lead pH @8.5

140.0 μg/

150.0 μg/L ±

10%

150.0 μg/

150.0 μg/L ±

10%

Mercury @

pH6.5

5.9 μg/L

6.0 μg/L ± 10%

Mercury @

pH8.5

5.6 μg/L

6.0 μg/L ± 10%

Cyst*

100,000

cysts/L

Minimum

50,000 cysts/L

>99.99%

> 95.50%

2 99.95%

Atenolol

240 ng/L

200 ± 40% ng/L

30 ng/L

44 MAINTENANCE

Max

Permissible

Product

Water

Concentrati

Average

Product

Water

Concentrati

Average

NSF

Reduction

Requireme

nts

NSF Specified

Challenge

Concentration

Avg %

Reductio

Substance

Reduction

Influent

Challeng

Carbamazepine

DEET

1600 ng/L 1400 ± 40% ng/L 98.40%

1600 ng/L 1400 ± 40% ng/L 97.10%

25.60 ng/L

46.40 ng/L

5.44 ng/L

10.40 ng/L

22.00 ng/L

5.46 ng/L

4.68 ng/L

22.00 ng/L

46.40 ng/L

200 ng/L

20 ng/L

30 ng/L

60 ng/L

20 ng/L

300 ng/L

200 ng/L

Trimethoprim

Linuron

170 ng/L

160 ng/L

200 ng/L

400 ng/L

140 ng/L

120 ng/L

140 ± 40% ng/L

200 ± 40% ng/L

400 ± 40% ng/L

140 ± 40% ng/L

>96.80%

>96.60%

>94.80%

>94.50%

>96.10%

Phenytoin

Ibuprofen

Naproxen

Estrone

Bisphenol A

Nonyl Phenol

2000 ng/L 2000 ± 40% ng/L >98.90%

1600 ng/L 1400 ± 40% ng/L >97.10%

* Based on the use of Cryptosporidium parvum oocysts.

Guidelines for Application / Water Supply Parameters

0.5 gpm (1.9 lpm)

Service Flow

Water Supply

Water Pressure

Water Temperature

Capacity

Community or Private Well - Potable Water

20 – 120 psi (138 – 827 kPa)

33 °F – 100 °F (0.6 °C – 37.8°C)

200 gallons (757 liters)

It is essential that the manufacturer’s recommended installation, maintenance and filter replacement

requirements be carried out for the product to perform as advertised.

NOTE

• While the testing was performed under standard laboratory conditions, actual performance may vary.

For replacement filters, visit your local dealer or distributor or search under "water filters" on the lg.com

website.

For further assistance, contact the LG Electronics Customer Information Center.

USA: 1-800-243-0000

Canada: 1-888-542-2623

Replacement Cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935**

LG is a trademark of LG Corp.

NSF is a trademark of NSF International.

Manufactured by LG Electronics, INC:

170, Sungsanpaechoungro, Seongsan-gu, Gyeongsangnam-do, THE REPUBLIC OF KOREA

TROUBLESHOOTING 45

TROUBLESHOOTING

FAQs

Frequently Asked Questions

What are the best temperature settings for my refrigerator and freezer?

The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the

freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired

temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream

should be firm and ice cubes should not melt in the freezer. To switch the display from Fahrenheit to

Celsius, press and hold the Freezer and Refrigerator buttons until you hear a beep and the settings

in the display change.

How do I set the refrigerator and freezer temperatures?

Continually press the Refrigerator or Freezer button on the control panel until the desired

temperature appears. The numbers will cycle from highest to lowest and then return to the highest

again with continuous pressing.

Why do I hear a buzzing noise from my refrigerator periodically?

This may happen if you do not have a water source attached to your refrigerator and the icemaker is

turned on. If you do not have a water source attached to the back of the refrigerator you should turn

the icemaker off.

Why does the icemaker tray look crooked?

This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt.

The change in position is to assist in the freezing process.

My refrigerator is powered on and the controls are working, but it’s not cooling and the display

shows “OFF” (see below). What is wrong?

The refrigerator is in Display Mode. The Display Mode disables all cooling in the refrigerator and

freezer sections to conserve energy while on display in a retail store. When activated, OFF is displayed

on the control panel and the display remains on for 20 seconds. With either refrigerator door opened,

press the Ice Plus button 3 times consecutively while pressing the Refrigerator button. The control

panel beeps and the temperature settings display to confirm that Display Mode is deactivated. Use

the same procedure to activate Display Mode.

How do I change the Craft Ice settings?

Press the Craft Ice button repeatedly to scroll through the 3 ICE, 6 ICE and OFF modes. For clearer

ice, select the 3 ICE mode. For more ice, select the 6 ICE mode.

46 TROUBLESHOOTING

Before Calling for Service

Review this section before calling for service; doing so will save you both time and money.

Cooling

Problem

Possible Cause & Solution

Refrigerator is not

cooling or has no

power.

A fuse in your home may be blown or the circuit breaker tripped. Or the appliance is

connected to a GFCI (Ground Fault Circuit Interrupter) outlet, and the outlet's circuit

breaker has tripped.

• Check the main electrical box and replace the fuse or reset the circuit breaker. Do not

increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified

electrician.

• Reset the circuit breaker on the GFCI. If the problem persists, contact an electrician.

The refrigerator control is set to OFF (some models).

• Turn the control ON. Refer to the Setting the Controls section for proper temperature

settings.

Refrigerator is set to Demo Mode.

• Demo Mode allows the lights and control display to work normally while disabling cooling,

to save energy while the refrigerator is on the showroom floor. See the FAQs section of

this manual for instructions on how to disable Demo Mode.

Refrigerator is in the defrost cycle.

• During the defrost cycle, the temperature of each compartment may rise slightly. Wait 30

minutes and confirm the proper temperature has been restored once the defrost cycle has

completed.

Refrigerator was recently installed.

• It may take up to 24 hours for each compartment to reach the desired temperature.

Refrigerator was recently relocated.

• If the refrigerator was stored for a long period of time or moved on its side, it is necessary

for the refrigerator to stand upright for 24 hours before connecting it to power.

Cooling system runs

too much.

Refrigerator is replacing an older model.

• Modern refrigerators require more operating time but use less energy due to more

efficient technology.

Refrigerator was recently plugged in or power restored.

• The refrigerator will take up to 24 hours to cool completely.

The door is opened often or a large amount of food / hot food was added.

• Adding food and opening the door warms the refrigerator, requiring the compressor to

run longer in order to cool the refrigerator back down. In order to conserve energy, try to

get everything you need out of the refrigerator at once, keep food organized so it is easy

to find, and close the door as soon as the food is removed. (Refer to the Food Storage

Guide.)

Doors are not closed completely.

• Firmly push the doors shut. If they will not shut all the way, the "Doors will not close

correctly or pop open" section in Troubleshooting.

Refrigerator is installed in a hot location.

• The compressor will run longer under warm conditions. At normal room temperatures (70

°F or 21 °C) expect your compressor to run about 40 % to 80 % of the time. Under warmer

conditions, expect it to run even more often. The refrigerator should not be operated

above 110 °F (43 °C).

TROUBLESHOOTING 47

Problem

Possible Cause & Solution

Condenser / back cover is clogged.

Cooling system runs

too much.

• Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not

remove the panel covering the condenser coil area.

Interior moisture

buildup.

Doors are opened often or for long periods of time.

• When the doors are opened often or for long periods of time, warm, humid air enters the

compartment. This raises the temperature and moisture level within the compartment. To

lessen the effect, reduce the frequency and duration of door openings.

Doors are not closed correctly.

• See the "Doors will not close correctly or pop open" section.

Weather is humid.

• Humid weather allows additional moisture to enter the compartments when the doors are

opened leading to condensation or frost. Maintaining a reasonable level of humidity in the

home will help to control the amount of moisture that can enter the compartments.

Defrost cycle recently completed.

• During the defrost cycle, the temperature of each compartment may rise slightly and

condensation may form on the back wall. Wait 30 minutes and confirm that the proper

temperature has been restored once the defrost cycle has completed.

Food is not packaged correctly.

• Food stored uncovered or unwrapped, and damp containers can lead to moisture

accumulation within each compartment. Wipe all containers dry and store food in sealed

packaging to prevent condensation and frost.

Food is freezing in

the refrigerator

compartment.

Food with high water content was placed near an air vent.

• Rearrange items with high water content away from air vents.

Refrigerator temperature control is set incorrectly.

• If the temperature is too cold, adjust the control one increment at a time and wait for the

temperature to stabilize. Refer to the Control Panel section for more information.

Refrigerator is installed in a cold location.

• When the refrigerator is operated in temperature below 41 °F (5 °C), food can freeze in the

refrigerator compartment. The refrigerator should not be operated in temperature below

55 °F (13 °C).

Refrigerator or

Freezer section is too

cold.

Incorrect temperature control settings.

• If the temperature is too cold, adjust the control one increment at a time and wait for the

temperature to stabilize. Refer to the Control Panel for more information.

Frost or ice crystals

form on frozen food

(inside of sealed

package).

Condensation from food with a high water content has frozen inside of the food

package.

• This is normal for food items with a high water content.

Food has been left in the freezer for a long period of time.

• Do not store food items with high water content in the freezer for a long period of time.

Frost or ice crystals

form on frozen food

(outside of package).

Door is opened frequently or for long periods of time.

• When the doors are opened often or for long periods of time, warm, humid air enters the

compartment. This raises the temperature and moisture level within the compartment.

Increased moisture will lead to frost and condensation. To lessen the effect, reduce the

frequency and duration of door openings.

Door is not closing properly.

• Refer to the "Doors will not close correctly or pop open" section in the Troubleshooting.

Refrigerator or

Freezer section is too

warm.

Refrigerator was recently installed.

• It may take up to 24 hours for each compartment to reach the desired temperature.

48 TROUBLESHOOTING

Problem

Possible Cause & Solution

Refrigerator or

The air vents are blocked. Cold air circulates from the freezer to the fresh food section

Freezer section is too and back again through air vents in the wall dividing the two sections.

warm.

• Locate air vents by using your hand to sense airflow and move all packages that block

vents and restrict airflow. Rearrange items to allow air to flow throughout the

compartment.

Doors are opened often or for long periods of time.

• When the doors are opened often or for long periods of time, warm, humid air enters the

compartment. This raises the temperature and moisture level within the compartment. To

lessen the effect, reduce the frequency and duration of door openings.

Unit is installed in a hot location.

• The refrigerator should not be operated in temperatures above 110 °F (43 °C).

A large amount of food or hot food was added to either compartment.

• Adding food warms the compartment requiring the cooling system to run. Allowing hot

food to cool to room temperature before putting it in the refrigerator will reduce this

effect.

Doors are not closed correctly.

• See the "Doors will not close correctly or pop open" section in the Troubleshooting.

Temperature control is not set correctly.

• If the temperature is too warm, adjust the control one increment at a time and wait for the

temperature to stabilize.

Defrost cycle has recently completed.

• During the defrost cycle, the temperature of each compartment may rise slightly and

condensation may form on the back wall. Wait 30 minutes and confirm the proper

temperature has been restored once the defrost cycle has completed.

Craft Ice

Problem

Possible Cause & Solution

Icemaker is not

making ice.

Refrigerator was recently installed or icemaker recently connected.

• The icemaker begins producing ice approximately 48 hours after the appliance is initially

installed. The first batches of ice may not be round and clear.

Icemaker is not

making enough ice.

In 3 ICE mode, the Craft Ice icemaker produces 1 batch of round ice about every 24

hours.

• For more ice, select the 6 ICE mode which produces 2 batches every 24 hours.

Ice

Problem

Possible Cause & Solution

Icemaker is not

making enough ice.

Demand exceeds ice production capacity.

• Refer to the Automatic Icemaker section for ice production capacity to check the amount

of ice produced in a 24 hour period.

House water supply is not connected, valve is not turned on fully, or valve is clogged.

• Connect the refrigerator to a cold water supply with adequate pressure and turn the water

shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber.

TROUBLESHOOTING 49

Problem

Possible Cause & Solution

Water filter has been exhausted.

• Replacing the water filter is recommended:

Icemaker is not

making enough ice.

Approximately every six months.

When the water filter indicator turns on.

When the water dispenser output decreases.

When the ice cubes are smaller than normal.

Low house water supply pressure.

• The water pressure must be between 20 and 120 psi (138 and 827 kPa) on models without

a water filter and between 40 and 120 psi (276 and 827 kPa) on models with a water filter.

If the problem persists, it may be necessary to contact a plumber.

Reverse osmosis filtration system is used.

• Reverse osmosis filtration systems can reduce the water pressure below the minimum

amount and result in icemaker issues. (Refer to the Connecting the Water Line section.)

Tubing connecting refrigerator to house supply valve is kinked.

• The tubing can kink when the refrigerator is moved during installation or cleaning

resulting in reduced water flow. Straighten or repair the water supply line and arrange it to

prevent future kinks.

Doors are opened often or for long periods of time.

• If the doors of the unit are opened often, ambient air will warm the refrigerator which will

prevent the unit from maintaining the set temperature. Lowering the refrigerator

temperature can help, as well as not opening the doors as frequently.

Doors are not closed completely.

• If the doors are not properly closed, ice production will be affected. See the "Doors will not

close correctly or pop open" section in Parts & Features Troubleshooting for more

information.

The temperature setting for the freezer is too warm.

• The recommended temperature for the freezer compartment for normal ice production is

0 °F (-18 °C). If the freezer temperature is warmer, ice production will be affected.

Icemaker is not

making ice

Refrigerator was recently installed or icemaker recently connected.

• It may take up to 24 hours for each compartment to reach the desired temperature and

for the icemaker to begin making ice.

Icemaker is not turned on.

• Locate the icemaker ON/OFF and confirm that it is turned on.

The ice detecting sensor is obstructed.

• Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make

sure that the sensor area is clean at all times for proper operation.

The refrigerator is not connected to a water supply or the supply shutoff valve is not

turned on.

• Connect the refrigerator to the water supply and turn the water shutoff valve fully open.

Icemaker shutoff (arm or sensor) obstructed.

• If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely.

If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is

a clear path between the two sensors.

Reverse osmosis water filtration system is connected to your cold water supply.

• Reverse osmosis filtration systems can reduce the water pressure below the minimum

amount and result in icemaker issues. (Refer to the Connecting the Water Line section.)

50 TROUBLESHOOTING

Problem

Possible Cause & Solution

Ice has bad taste or

odor.

Water supply contains minerals such as sulfur.

• A water filter may need to be installed to eliminate taste and odor problems. NOTE: In

some cases, a filter may not help. It may not be possible to remove all minerals/odor/taste

in all water supplies.

Icemaker was recently installed.

• Ice that has been stored for too long will shrink, become cloudy, and may develop a stale

taste. Throw away old ice and make a new supply.

The food has not been stored properly in either compartment.

• Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.

The interior of the refrigerator needs to be cleaned.

• See the Maintenance section for more information.

The ice storage bin needs to be cleaned.

• Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry

before reinstalling it.

Icemaker is making

too much ice.

Icemaker shutoff (arm/ sensor) is obstructed.

• Empty the ice bin. If your icemaker is equipped with an ice shutoff arm, make sure that the

arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor,

make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait

24 hours to confirm proper operation.

Ice is not dispensing. Unable to hear the sound of ice coming out?

• In the control panel, select the modes for cubed ice and crushed ice alternately to dispense

the ice.

Doors are not closed completely.

• Ice will not dispense if any of the refrigerator doors are left open.

Infrequent use of the dispenser.

• Infrequent use of the ice dispenser will cause the cubes to stick together over time, which

will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/

sticking together. If they are, break up the ice cubes to allow for proper operation.

The delivery chute is clogged with frost or ice fragments.

• Eliminate the frost or ice fragments by removing the ice bin and clearing the chute with a

plastic utensil. Dispensing cubed ice can also help prevent frost or ice fragment buildup.

The dispenser display is locked.

• Press and hold the Lock button for three seconds to unlock the control panel and

dispenser.

Ice bin is empty.

• It may take up to 24 hours for each compartment to reach the desired temperature and

for the icemaker to begin making ice. Make sure that the shutoff (arm/sensor) is not

obstructed. Once the ice supply in the bin has been completely exhausted, it may take up

to 90 minutes before additional ice is available, and approximately 24 hours to completely

refill the bin.

TROUBLESHOOTING 51

Water

Problem

Possible Cause & Solution

Water filter has been exhausted.

• Replacing the water filter is recommended:

Water is dispensing

slowly.

Approximately every six months.

When the water filter indicator turns on.

When the water dispenser output decreases.

When the ice cubes are smaller than normal.

Reverse osmosis filtration system is used.

• Reverse osmosis filtration systems can reduce the water pressure below the minimum

amount and result in icemaker issues. If the problem persists, it may be necessary to

contact a plumber.

Low house water supply pressure.

• The water pressure must be between 20 and 120 psi on models without a water filter and

between 40 and 120 psi on models with a water filter. If the problem persists, it may be

necessary to contact a plumber.

Water is not

dispensing.

New installation or water line recently connected.

• Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air

and contaminants from the system. Do not dispense the entire 2.5 gallon amount

continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60

seconds OFF.

The dispenser panel is locked.

• Press and hold the Lock button for three seconds to unlock the control panel and

dispenser.

The dispenser is not set for water dispensing.

• The dispenser can be set for ice or water. Make certain that the control panel is set for the

proper operation. Press the Water button on the control panel to dispense water.

Refrigerator or freezer doors are not closed properly.

• Water will not dispense if any of the refrigerator doors are left open.

Water filter has been recently removed or replaced.

• After the water filter is replaced, dispense 2.5 gallons of water (flush for approximately five

minutes) to remove trapped air and contaminants from the system. Do not dispense the

entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of

30 seconds ON and 60 seconds OFF.

Tubing connecting refrigerator to house supply valve is kinked.

• The tubing can kink when the refrigerator is moved during installation or cleaning.

Resulting in reduced water flow. Straighten or repair the water supply line and arrange it

to prevent future kinks.

The house water supply is not connected, the valve is not turned on fully, or the valve is

clogged.

• Connect the refrigerator to the water supply and turn the water shutoff valve fully open. If

the problem persists, it may be necessary to contact a plumber.

Dispensing warm

water.

Refrigerator was recently installed.

• Allow 24 hours after installation for the water storage tank to cool completely.

The water dispenser has been used recently and the storage tank was exhausted.

• Depending on your specific model, the water storage capacity will range from

approximately 20 to 30 oz.

52 TROUBLESHOOTING

Problem

Possible Cause & Solution

Dispensing warm

water.

Dispenser has not been used for several hours.

• If the dispenser has not been used for several hours, the first glass dispensed may be

warm. Discard the first 10oz.

Refrigerator is connected to the hot water supply.

• Make sure that the refrigerator is connected to a cold water pipe.

WARNING: Connecting the refrigerator to a hot water line may damage the

icemaker.

Water has bad taste

or odor.

Water supply contains minerals such as sulfur.

• A water filter may need to be installed to eliminate taste and odor problems.

Water filter has been exhausted.

• Replacing the water filter is recommended:

Approximately every six months.

When the water filter indicator turns on.

When the water dispenser output decreases.

When the ice cubes are smaller than normal.

Refrigerator was recently installed.

• Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air

and contaminants from the system. Do not dispense the entire 2.5 gallon amount

continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60

seconds OFF.

Parts & Features

Problem

Possible Cause & Solution

Doors will not close

correctly or pop

open.

Food packages are blocking the door open.

• Rearrange food containers to clear the door and door shelves.

Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position.

• Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct

positions. See the Operation section for more information.

The doors were removed during product installation and not properly replaced.

• Remove and replace the doors according to the Removing and Replacing Refrigerator

Handles and Doors section.

Refrigerator is not leveled properly.

• See Door Alignment in the Refrigeration Installation section to level refrigerator.

Doors are difficult to The gaskets are dirty or sticky.

open.

• Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or

kitchen wax on the gaskets after cleaning.

Door was recently closed.

• When you open the door, warmer air enters the refrigerator. As the warm air cools, it can

create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to

equalize, then see if it opens more easily.

Refrigerator wobbles Leveling legs are not adjusted properly.

or seems unstable

• Refer to the Leveling and Door Alignment section.

Floor is not level.

• It may be necessary to add shims under the leveling legs or rollers to complete installation.

TROUBLESHOOTING 53

Problem

Possible Cause & Solution

Lights do not work.

LED interior lighting failure.

• The refrigerator compartment lamp is LED interior lighting, and service should be

performed by a qualified technician.

Refrigerator has an

unusual odor.

The Air Filter may need to be set to the MAX setting or replaced.

• Set the Air Filter to the MAX setting. If the odor does not go away within 24 hours, the filter

may need to be replaced. See the Replacing the Air Filter section for replacement

instructions.

The interior of the

refrigerator is

covered with dust or

soot.

The refrigerator is located near a fire source, such as a fireplace, chimney, or candle.

• Make sure that the refrigerator is not located near a fire source, such as a fireplace,

chimney or candle.

Noises

Problem

Clicking

Possible Cause & Solution

The defrost control will click when the automatic defrost cycle begins and ends. The

thermostat control (or refrigerator control on some models) will also click when cycling

on and off.

• Normal Operation

Rattling

Rattling noises may come from the flow of refrigerant, the water line on the back of

the unit, or items stored on top of or around the refrigerator.

• Normal Operation

Refrigerator is not resting solidly on the floor.

• Floor is weak or uneven or leveling legs need to be adjusted. See the Leveling and Door

Alignment section.

Refrigerator with linear compressor was jarred while running.

• Normal Operation

Whooshing

Evaporator fan motor is circulating air through the refrigerator and freezer

compartments.

• Normal Operation

Air is being forced over the condenser by the condenser fan.

• Normal Operation

Gurgling

Popping

Sizzling

Refrigerant flowing through the cooling system.

• Normal Operation

Contraction and expansion of the inside walls due to changes in temperature.

• Normal Operation

Water dripping on the defrost heater during a defrost cycle.

• Normal Operation

Vibrating

If the side or back of the refrigerator is touching a cabinet or wall, some of the normal

vibrations may make an audible sound.

• To eliminate the noise, make sure that the sides and back cannot vibrate against any wall

or cabinet.

Dripping

Water running into the drain pan during the defrost cycle.

• Normal Operation

54 TROUBLESHOOTING

Problem

Possible Cause & Solution

Pulsating or high-

pitched sound

Your refrigerator is designed to run more efficiently to keep your food items at the

desired temperature. The high efficiency compressor may cause your new refrigerator

to run longer than your old one, but it is still more energy efficient than previous

models. While the refrigerator is running, it is normal to hear a pulsating or high-

pitched sound.

• Normal Operation

Wi-Fi

Problem

Possible Cause & Solution

Trouble connecting

appliance and

smartphone to Wi- Fi

network

The password for the Wi-Fi network was entered incorrectly.

• Delete your home Wi-Fi network and begin the registration process again.

• If you are connecting to an iPhone, the password to connect to the module in the

refrigerator is the last 4 characters of the network name, repeated twice.

Mobile data for your smartphone is turned on.

• Turn off the Mobile data on your smartphone before registering the appliance.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English letters and

numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and

connect the appliance to the wireless router. To check the router frequency, check with

your Internet service provider or the router manufacturer.

The distance between the appliance and the router is too far.

• If the appliance is too far from the router, the signal may be weak and the connection may

not be configured correctly. Move the router closer to the appliance or purchase and

install a Wi-Fi repeater.

LIMITED WARRANTY 55

LIMITED WARRANTY

USA

TERMS AND CONDITIONS

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT

REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION

INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND

JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING

DISPUTES” BELOW.

Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and

proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product.

This limited warranty is valid only to the original retail purchaser of the Product ("You") and applies only

when purchased lawfully and used within the United States including U.S. Territories.

WARRANTY PERIOD

Sealed System

(Condenser, Dryer,

Connecting Tube and

Evaporator)

Refrigerator/Freezer

Compressor

One (1) year from the

date of original retail

purchase

Five (5) years from the

date of original retail

purchase

Five (5) years from the

date of original retail

purchase

Linear / Inverter

Compressor Only : Parts

Only for years 6-10 from

the date of original retail

purchase (Consumer will

be charged for labor.)

Parts and Labor (internal/ Parts and Labor

functional parts only)

Parts and Labor

• Replacement Products and parts are warranted for the remaining portion of the original warranty period

or ninety (90) days, whichever is greater.

• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory

remanufactured.

• Replaced Product or part(s) will be the property of LG.

• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain

warranty service under this limited warranty.

• Warranty start date will be ninety (90) days from manufacture date absent valid proof of purchase.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN

DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES

SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,

CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST

GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF

REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER

BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE

PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL

DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE

EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU

SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct

unauthorized repairs.

56 LIMITED WARRANTY

• Damage or failure of the Product to perform during power failures and interrupted or inadequate

electrical service.

• Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted

drain lines, inadequate or interrupted water supply or inadequate supply of air.

• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or

contrary to the Product owner’s manual.

• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts

of nature, or any other causes beyond the control of LG.

• Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is

used for other than the intended purpose, or any water leakage where the Product was not properly

installed.

• Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.

• Damage or failure of the Product caused by transportation, storage, and/or handling, including

scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is

reported within one (1) week of delivery.

• Damage or missing items to any display, open box, or discounted Product.

• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.

• Products with original serial numbers that have been removed, altered, or cannot be readily determined.

• Increases in utility costs and additional utility expenses.

• Any noises associated with normal operation.

• Products used for other than normal and proper household use (e.g., commercial or industrial use,

offices, and recreational facilities or vehicles) or contrary to the Product owner’s manual.

• Costs associated with removal and reinstallation of the Product for repairs.

• Replacement of light bulbs, filters, or any consumable parts.

• The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed

in accordance with the Product owner’s manual.

• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or

maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or

maintenance includes installation or maintenance contrary to the Product owner’s manual.

• Damage or failure of the Product caused by the use of parts, components, accessories (e.g., water filters,

etc.), consumable cleaning products, any other products, or services that are not authorized by LG.

• Shelves, door bins, drawers, handle and accessories, except for internal/functional parts covered under

this limited warranty.

The cost of repair or replacement under these excluded circumstances shall be borne by You.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION

Call 1-800-243-0000 and select the appropriate option from the menu.

Or visit our website at http://www.lg.com

Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED

WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND

NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH

WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its

parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,

predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include

any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,

LIMITED WARRANTY 57

regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or

relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify

LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG

Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.

You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The

notice must provide your name, address, and telephone number; identify the product that is the subject of

the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to

resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during

the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us

only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute

between you and LG shall not be combined or consolidated with a dispute involving any other person’s or

entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you

and LG shall not under any circumstances proceed as part of a class or representative action. Instead of

arbitration, either party may bring an individual action in small claims court, but that small claims court

action may not be brought on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written

demand for arbitration. The arbitration will be administered by the American Arbitration Association

(“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that

are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the

procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a

copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner

described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,

USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a

conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will

govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on

the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,

except that issues relating to the scope and enforceability of the arbitration provision and to the

arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this

provision.

Governing Law. The law of the state of your residence shall govern this Limited Warranty and any

disputes between us except to the extent that such law is preempted by or inconsistent with applicable

federal law.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand

for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000

in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as

otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any

arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the

arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering

factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the

foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator

can award them to the same extent that a court would. If the arbitrator finds either the substance of your

claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by

the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will

be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously

disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise

provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails

in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration

conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic

hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the

right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a

location within the federal judicial district in which you reside unless we both agree to another location or

we agree to a telephonic arbitration.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can

require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no

58 LIMITED WARRANTY

later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by

either: (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out” or (ii) calling 1-

800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;

(b) the date on which the product was purchased; (c) the product model name or model number; and (d)

the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://

www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial

Number”).

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail

or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.

Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any

way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and

do not opt out, then you accept all terms and conditions of the arbitration provision described above.

LIMITED WARRANTY 59

Canada

TERMS AND CONDITIONS

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT

REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,

UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER

JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS

ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES”

BELOW.

Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and

proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its

option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase. This

limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product

distributed, purchased from an authorized retailer and used within Canada, as determined at the sole

discretion of LGECI.

WARRANTY PERIOD (Note: If the original date of purchase cannot be verified, the warranty will

begin sixty (60) days from the date of manufacture)

Sealed System (Condenser, Dryer, Connecting

Tube and Evaporator)

Linear / Inverter

Compressor

Refrigerator

One (1) year from the

date of original retail

purchase

One (1) year from the

date of original retail

purchase

Seven (7) years from the

date of original retail

purchase

Ten (10) years from the

date of original retail

purchase

Parts and Labor (internal/ Parts and Labor

functional parts only)

Parts only (Consumer will Part only (Consumer will

be charged for labor) be charged for labor)

• Replacement products and parts are warranted for the remaining portion of the original warranty period

or ninety (90) days, whichever is greater.

• Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory

remanufactured, all at the sole discretion of LGECI.

• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain

warranty service under this Limited Warranty.

LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS

EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES

AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT

LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT

AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR

LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR

CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER

NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE

LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR

EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS

OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING

DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR

OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT

EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

This Limited Warranty gives you specific legal rights. You may also have other rights that vary from

province to province depending on applicable provincial laws. Any term of this Limited Warranty that

negates or varies any implied condition or warranty under provincial law is severable where it conflicts

with such provincial law without affecting the remainder of this warranty’s terms.

60 LIMITED WARRANTY

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or

plumbing; or iii) correct unauthorized repairs or installations of the Product;

• Damage or failure of the Product to perform during power failures and interrupted or inadequate

electrical service;

• Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines,

inadequate or interrupted water supply or inadequate supply of air;

• Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the

instructions outlined in the Product’s owner’s manual;

• Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts

of God, or any other causes beyond the control of LGECI or the manufacturer;

• Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the

Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper

installation or maintenance includes installation or maintenance contrary to the Product’s owner’s

manual;.

• Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other

than the intended household purpose/use of the Product, or damage or failure resulting from any water

leakage due to improper installation of the Product;

• Damage or failure caused by incorrect electrical current, voltage or plumbing codes;

• Damage or failure caused by use that is other than normal household use, including, without limitation,

commercial or industrial use, including use in commercial offices or recreational facilities, or as

otherwise outlined in the Product’s owner’s manual;

• Damage or failure caused by the use of any accessories, components or cleaning products, including,

without limitation, water filters, that are not approved/authorized by LGECI;

• Replacement of the water filter cartridge due to water pressure that is outside the specified operating

range or due to excessive sediment in the water supply;

• Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other

damage to the finish of the Product, unless such damage results from defects in materials or

workmanship and is reported to LGECI within one (1) week of delivery of the Products;

• Damage or missing items to any display, open box, refurbished or discounted Product;

• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;

• Products with original serial numbers that have been removed, altered or cannot be readily determined

at the discretion of LGECI;

• Increases in utility costs and additional utility expenses in any way associated with the Product;

• Any noises associated with normal operation of the Product;

• Replacement of light bulbs, filters, fuses or any other consumable parts;

• Replacement of any part that was not originally included with the Product;

• Costs associated with removal and/or reinstallation of the Product for repairs; and

• Shelves, door bins, drawers, handle and accessories to the Product, except for internal/functional parts

covered under this Limited Warranty.

• Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150

km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product

is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility

to bring the Product, at your sole expense, to the ASC for in-warranty repair.

All costs and expenses associated with the above excluded circumstances, listed under the heading,

This Limited Warranty Does Not Cover, shall be borne by the consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:

Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu,

or visit our website at http://www.lg.com

LIMITED WARRANTY 61

PROCEDURE FOR RESOLVING DISPUTES:

EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING

IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH

BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED

AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING

OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its

parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,

predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include

any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,

regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or

relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify

LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal

Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”). You and LG

agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must

provide your name, address, and telephone number; identify the product that is the subject of the claim;

and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the

dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding

arbitration in accordance with the procedure set out herein. You and LG both agree that, during the

arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG

will not be disclosed to the arbitrator until the arbitrator determines the dispute.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during

the 30 day period after LG’s receipt of the Notice of Dispute, you and LG agree to resolve any claims

between you and LG only by binding arbitration on an individual basis, unless you opt out as provided

below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the

claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the

arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be

combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More

specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at

law, any dispute between you and LG shall not under any circumstances proceed as part of a class or

representative action. Instead of arbitration, either party may bring an individual action in small claims

court, but that small claims court action may not be brought on a class or representative basis except to

the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to

the claims at issue between you and LG.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written

demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and

expedited basis before a single arbitrator chosen by the parties under the provincial or territorial

commercial arbitration law and rules of the province or territory of your residence. You must also send a

copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20

Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable

provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s

award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues

relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute

are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty

and any disputes between you and LG except to the extent that such law is preempted by or inconsistent

with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim,

action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the

courts of the province or territory of your purchase for the resolution of the claim, action, dispute or

controversy between you and LG.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand

for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in

damages, in which case the payment of these fees will be governed by the applicable arbitration rules.

Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any

arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you

prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by

62 LIMITED WARRANTY

considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding

the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an

arbitrator can award them to the same extent that a court would. If the arbitrator finds either the

substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose

(as measured by the applicable laws), then the payment of all arbitration fees will be governed by the

applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously

disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as

otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if

LG prevails in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration

conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic

hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim

exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-

person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location

available within the province or territory in which you reside unless you and LG both agree to another

location or agree to a telephonic arbitration.

Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures)

is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent

permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited

Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived

any provision or part of this Limited Warranty.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can

require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no

later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by

either (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out;” or (ii) calling 1-

800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;

(b) the date on which the product was purchased; (c) the product model name or model number; and (d)

the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://

www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on “Find My Model & Serial

Number”).

In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this

Limited Warranty and any disputes between you and LG except to the extent that such law is preempted

by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted

for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the

exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the

claim, action, dispute or controversy between you and LG.

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail

or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.

Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any

way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and

do not opt out, then you accept all terms and conditions of the arbitration provision described above.

Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty

and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited

Warranty shall control and govern the rights and obligations of the parties and shall take precedence over

the EULA.

Memo 63

LG Customer Information Center

For inquiries or comments,

visit www.lg.com or call:

U.S.A.

1-800-243-0000

1-888-542-2623

CANADA

www.lg.com

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