OWNER'S MANUAL
DRYER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
DVH5-08W / DVH45-08W / DVH45-08WG / DVH9-08B / DVH9-09B / DVH9-09W
MFL71424355
Rev.07_121621
Copyright © 2020-2021 LG Electronics Inc. All Rights Reserved.
3
SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
The following safety guidelines are intended to prevent unforeseen
risks or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
Safety Messages
This symbol is displayed to indicate matters and operations
that can cause risks. Read the part with this symbol carefully
and follow the instructions in order to avoid risks.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the appliance.
WARNING
WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic precautions,
including the following.
Technical Safety
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety.
4
SAFETY INSTRUCTIONS
• Children should be supervised to ensure that they do not play with
the appliance.
• Do not dry unwashed items in the appliance.
• Fabric softeners, or similar products, should be used as specified by
the fabric softener instructions.
• Remove all objects from pockets such as lighters and matches.
• Never stop the appliance before the end of the drying cycle unless all
items are quickly removed and spread out so that the heat is
dissipated.
• The appliance is not to be used if industrial chemicals have been used
for cleaning.
• Items that have been soiled with substances such as cooking oil,
vegetable oil, acetone, alcohol, petroleum, kerosene, spot removers,
turpentine, waxes and wax removers should be washed in hot water
with an extra amount of detergent before being dried in the
appliance.
• Do not drink the condensed water. Failure to do so may result in food-
borne illnesses.
• If the supply cord is damaged, it must be replaced by the
manufacturer or its service agents or similarly qualified person in
order to avoid a hazard.
• The lint filter must be cleaned frequently.
• Lint must not to be allowed to accumulate around the appliance.
• Do not spray dry cleaning detergent directly onto the appliance or
use the appliance to dry clothes left with dry cleaning detergent.
• Do not dry clothes stained with oil substances. Oil substances
(including edible oils) stained on clothes cannot be completely
removed even after washing with water.
• The appliance must not be supplied through an external switching
device, such as a timer, or connected to a circuit that is regularly
switched on and off by a utility.
• Remove clothes from the product immediately when drying is
complete or the power is turned off during the drying process.
Leaving clothes that has been dried in the appliance unattended
5
SAFETY INSTRUCTIONS
could result in fire. Clothes not removed from the appliance after
drying could result in fire. Remove clothes immediately after drying,
and then hang or lay the clothes flat to cool.
• Oil-affected items can ignite spontaneously, especially when exposed
to heat sources such as in a tumble dryer. The items become warm,
causing an oxidation reaction in the oil. Oxidation create heat. If the
heat cannot escape, the items can become hot enough to catch fire.
Piling, stacking or storing oil-affected items can prevent heat from
escaping and so create a fire hazard.
• If it is unavoidable that fabrics that contain vegetable or cooking oil
or have been contaminated by hair care products be placed in a
tumble dryer they should first be washed in hot water with extra
detergent – this will reduce, but not eliminate, the hazard.
• This appliance is intended to be used in household only.
Maximum Capacity
The maximum capacity in some cycles for clothes to be dried is:
DVH5-08W / DVH45-08W /
DVH9-09B / DVH9-09W
DVH45-08WG / DVH9-08B
8 kg
9 kg
WARNING - To avoid a fire
Do not wash or dry clothes or items that have any
contaminants of flammable solvents or substances.
Do not clean the product with, or expose it to,
flammable substances.
Installation
• Make sure the appliance is properly installed, grounded, and
adjusted by qualified service personnel according to the installation
instructions.
6
SAFETY INSTRUCTIONS
• Never attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.
• This appliance should only be transported by two or more people
holding the appliance securely.
• Do not install the appliance in a damp and dusty place. Do not install
or store the appliance in any outdoor area, or any area that is subject
to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.
• If the power cord is damaged or the hole of the outlet socket is loose,
do not use the power cord and contact an authorized service centre.
• Do not use multiple outlet sockets, an extension power cable or
double adapter with this appliance.
• Items such as foam rubber (latex foam), shower caps, waterproof
textiles, rubber backed articles and clothes or pillows fitted with foam
rubber pads should not be dried in the appliance.
• This appliance must not be installed behind a lockable door, a sliding
door or a door with a hinge on the opposite side to that of the
appliance, in such a way that a full opening of the appliance door is
restricted.
• This appliance must be earthed via the power cord. In the event of
malfunction or breakdown, grounding will reduce the risk of electric
shock by providing a path of least resistance for electric current.
• This appliance is equipped with a power cord having an equipment-
grounding earthing pin and a grounding power plug. The power plug
must be plugged into an appropriate outlet socket that is installed
and grounded in accordance with all local codes and ordinances.
• Improper connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance is
properly grounded.
• Do not modify the power plug provided with the appliance. If it does
not fit the outlet, have a proper outlet installed by a qualified
electrician.
• This appliance must not be stored or used in any outdoor location.
7
SAFETY INSTRUCTIONS
Operation
• Do not attempt to separate any panels or disassemble the appliance.
Do not apply any sharp objects to the control panel in order to
operate the appliance.
• Do not repair or replace any part of the appliance. All repairs and
servicing must be performed by qualified service personnel unless
specifically recommended in this Owner’s Manual. Use only
authorized factory parts.
• Keep the area underneath and around the appliance free of
combustible materials such as lint, paper, rags, chemicals, etc.
• Do not put animals, such as pets into the appliance.
• Do not leave the appliance door open. Children may hang on the door
or crawl inside the appliance, causing damage or injury.
• Never reach into the appliance while it is operating. Wait until the
drum has completely stopped.
• Do not put in, wash or dry articles that have been cleaned in, washed
in, soaked in, or spotted with combustible or explosive substances
(such as wax, oil, paint, gasoline, degreasers, drycleaning solvents,
kerosene, vegetable oil, cooking oil, etc.). Improper use can cause fire
or explosion.
• In case of flood, disconnect the power plug and contact the LG
Electronics customer information centre.
• Do not push down on the door, when the appliance door is open.
• Do not touch the door during a high temperature programme.
• Do not use flammable gas and combustible substances (benzene,
gasoline, thinner, petroleum, alcohol, etc.) near the appliance.
• If the drain hose or inlet hose is frozen during winter, use it only after
thawing.
• Keep all washing detergents, softener and bleach away from
children.
• Do not touch the power plug or the appliance controls with wet
hands.
• Do not bend the power cable excessively or place a heavy object on it.
8
SAFETY INSTRUCTIONS
Maintenance
• Securely plug the power plug into the mains outlet socket after
completely removing any moisture and dust from the pins.
• Disconnect the appliance from the power supply before cleaning the
appliance. Setting the controls to the OFF or stand by position does
not disconnect this appliance from the power supply.
• Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the outlet
socket.
• Do not spray water inside or outside the appliance to clean it.
Disposal
• Before discarding an old appliance, unplug it and cut off the power
cable directly behind the appliance to prevent misuse.
• Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
• Remove the door before disposing of or discarding this appliance to
avoid the danger of children or small animals getting trapped inside.
9
INSTALLATION
INSTALLATION
Parts and Specifications
NOTE
•
Appearance and specifications may vary without notice to improve the quality of the appliance.
Front View
a
b
c
d
Water collection tank
Control panel
Door
Drain Tube
Available Accessories
for purchase.
Condensing Drain Hose
Drain Hose Holder
Elbow Bracket for Securing Drain Hose
Dry Rack
10
INSTALLATION
Stacking Kit
NOTE
•
The included accessories vary depending on the model you purchased.
Specifications
Asterisk(s) means model variant and can be varied (0-9) or (A-Z).
Description
Value
Model
DVH45-08* / DVH5-08* / DVH9-08* / DVH9-09*
Power supply
Product weight
Allowable temperature
220 - 240 V~, 50 Hz
56 kg
5 - 35 ℃
Dimension(mm)
W
D’’
D
D’
H
W
H
600
850
D
690
D"
1115
D'
615
11
INSTALLATION
•
With the appliance installed, adjust all four feet
using a spanner to ensure the appliance is
stable, and a clearance of approximately 20 mm
is left between the top of the appliance and the
underside of any work-top.
Installation Location
Requirements
Before installing the appliance, check the following
information to make sure that the appliance is
installed in the correct location.
Ventilation
Installation Location
•
Alcove or under counter
-
Make sure that air circulation around the
appliance should not be impeded by carpets,
rugs, etc.
WARNING
•
Do not install the appliance around a heat
source. The rear side of the appliance must be
well ventilated. Failure to follow these
instructions may result in problems.
•
Cupboard
-
Cupboard door must have 2 (louvered)
•
•
The appliance is not designed for maritime use
or for use in mobile installation such as caravans,
aircraft and etc.
opening, each have a minimum area of 387
cm2, located 8 cm from bottom and top of the
door.
Do not install the appliance as a built-in
appliance. It is not suitable for built-in purpose.
Ambient Temperature
•
Do not install the appliance in rooms where
freezing temperatures may occur. Frozen hoses
may burst under pressure. The reliability of the
electronic control unit may be impaired at
temperatures below freezing point.
NOTE
•
For better drying performance, keep the rear of
the appliance away from the wall.
•
Make sure that the location where the appliance
will be installed meets a minimum clearance
conditions.
NOTE
•
If the appliance is delivered in winter and
•
•
Install the appliance on a flat hard floor.
temperatures are below freezing, place the
appliance at room temperature for a few hours
before putting it into operation.
Allowable slope under the appliance is 1 degree.
Never try to correct any unevenness in the floor
with pieces of wood, cardboard or similar
materials under the appliance.
•
The appliance performs best at a room
temperature of 23 ℃.
•
•
Install the appliance in a location where service
engineers are easily accessible in the event of a
breakdown.
Do not install the appliance next to high-
temperature appliances such as refrigerator,
oven or stove, and etc. It can cause poor drying
performance and delay programme duration. It
also adversely affect the proper functioning of
the compressor.
Electrical Connection
•
Do not use an extension cord or double adapter.
•
Do not overload the outlet with more than one
appliance.
•
•
Connect the appliance to an earthed socket in
accordance with current wiring regulations.
•
Do not install the appliance where there is a risk
of frost or dust. The appliance may not be able to
operate properly or may be damaged by
freezing of condensed water in the pump and
drain hose.
The appliance must be positioned a place close
to outlet socket so that the plug is easily
accessible.
12
INSTALLATION
•
Outlet socket must be within 1.5 meters of either
side of the location of the appliance.
Reversing the door
You can reverse the door for your convenience.
NOTE
WARNING
•
Always unplug the appliance after use.
•
•
Do not reverse the door while the appliance is
stacked on a washing machine.
Before removing the hinge screws, have an
assistant support the weight of the door. The
door could fall on the floor due to the weight of
the door.
Leveling the Appliance
Checking Leveling
Leveling the appliance prevents unnecessary noise
and vibration. Check whether the appliance is
perfectly level after installation.
•
For safety reasons, two or more people need to
work together to reverse the door.
•
If the appliance rocks when pushing the top
plate of the appliance diagonally, adjust the feet
again.
NOTE
•
The appearance of the screws varies and the
screws must be inserted differently depending
on the position. Make sure the screw is properly
selected before tightening.
NOTE
•
Timber or suspended type flooring may
contribute to excessive vibration and unbalance.
Re-enforcement or bracing of the timber floor
may need to be considered to stop or reduce
excessive noise and vibration.
1
Open the door and remove 2 screws on the
door hinge
a. After removing the screws, put
the door down carefully from the cabinet
b
with the front side facing down to the floor.
•
Do not install the appliance on any elevated
surface, stand or plinth as it can become
unstable and fall causing serious injury and
damage.
Adjusting and Leveling the
Appliance
When the appliance is not perfectly level, turn the
adjustable feet until the appliance no longer
wobbles.
WARNING
•
Remove the lower screw first. The door may fall
on to the floor due to its weight and the door can
be damaged.
•
Turn the adjustable feet clockwise to raise or
turn the adjustable feet counterclockwise to
lower from front-to-back, side-to-side and
corner-to-corner.
2
Remove 8 screws on the hinge assembly
from the door.
c
13
INSTALLATION
•
There are 6 screws on the front and 2 screws
on the side.
5
6
7
Remove the door catch
frame by removing 2 screws and then
assemble them on the opposite side.
e
from the appliance
c
3
Remove the 3 screws from the door latch
assembly which is fixed between the door
and the hinge assembly, and then remove the
screw which is fixed on the door hook.
d
Remove the 2 decorative screws from the
appliance frame and then assemble them on
opposite side.
d
4
Swap the position of the hinge assembly
the door latch assembly and then tighten
the screws in reverse order.
c
and
d
Install the door with the screws removed in
step 1 and then check the door closes properly.
•
Tighten the screw in their proper position
referring from steps 2 to 4.
d
c
Stacking Instructions
The appliance can be placed on top of an LG front
load washing machine and securely fixed with a
stacking kit. This installation must be conducted by
14
INSTALLATION
qualified service personnel to ensure it has been
installed correctly.
The qualified personnel will ensure you have the
correct stacking kit for your model of LG front load
washing machine and will ensure it is firmly fixed.
For these reasons, expert fitting is essential.
•
•
Incorrect installation can cause serious
accidents.
Do not operate if the appliance is not properly
stacked.
NOTE
NOTE
•
The stacking kit should be aligned depending on
•
Some models are not sold with all of the
available accessories, you may need to purchase
the LG stacking kit first if it was not provided with
your model. Please contact LG Electronics
Customer Information Centre or visit the LG
the depth of the washing machine. (When you
open the door or look at the side of the washing
machine, you can find the dimension
information of your washing machine at the
label.)
Stacking Kit
In order to stack the appliance, an LG stacking kit is
required.
How to align LG stacking kit to the appliance
Type A
Type B
550 mm
1
the
600 mm
1
the
depth*1
1
599 mm
depth*1
1
650 mm
a
b
Dryer
LG Front Load Washing Machine
The appliance may only be stacked on top of an LG
front load washing machine. Do not attempt to
stack the appliance on any other washing machine,
as it could result in damage, injury or property
damage.
•
•
For Type A, it must be assembled with 550R or
550L on upper part.
For Type B, it must be assembled with 600R or
600L on upper part.
Installation Procedure
*1 The depth of the washing machine
WARNING
•
•
For safety reasons, installation procedure should
be performed by two or more qualified service
personnel.
1
Place the appliance on the top of an LG front
load washing machine.
The weight of the appliance and the height of the
installation makes the installation procedure too
risky for one person.
15
INSTALLATION
2
3
Remove the 2 screws from the bottom of the
rear cover on each side.
Installing the Optional Drain
Hose
Normally, condensed water is pumped up to the
water collection tank where water is collected until
manually emptied. Water can also be drained out
directly to a mains drain, especially when the
appliance is stacked on top of a washing machine.
With the connecting elbow or T piece of the mains
drain hose, simply change the water path and re-
route to the drainage facility as below:
Align the LG stacking kit holes and the rear
cover holes in a line.
1
Separate the anti-backflow lid
collection tank hose
elbow or T piece.
a
and the water
•
In case of that the depth of the washing
machine is 550 mm or more and 599 mm or
less
b
from the connecting
b
a
•
In case of that the depth of the washing
machine is 600 mm or more and 650 mm or
less
2
Attach the anti-backflow lid
the connecting elbow or T piece and then
connect the optional drain hose to the
a
to the head of
c
opposite side of the connecting elbow or T
piece.
a
c
4
5
Fasten the 2 screws that were removed earlier
from the appliance to the stacking kit.
CAUTION
Use the 4 screws in the accessory box (16 mm)
to assemble the washing machine rear cover
and stacking kit.
•
If the optional drain hose is installed in a way
that leaves it bent or pinched, drainage may not
function properly.
6
The procedure for the opposite side will be the
same.
16
OPERATION
OPERATION
•
All strings and attached belts of clothes
should be well tied and fixed before being
put into the drum.
Operation Overview
Using the Appliance
Before the first cycle, set the appliance to dry for 5
minutes to warm up the drum. Open the door
between loads the first few times you use the
appliance to allow any odours from the interior of
the appliance to disperse.
Children must be supervised so that they do not
climb inside the drum.
3
Press the Power button to turn the appliance
on.
•
Depending on the models, the Power button
may light up to indicate that the appliance is
ready for dry.
1
Ensure the lint filter and water collection tank
are clean.
4
Choose a drying programme by turning the
programme selector knob.
•
If you press the Start/Pause button without
choosing a programme, the appliance will
proceed with the Cotton programme.
Please refer to the programme table for the
detailed information.
•
•
Open the door and ensure the lint filter is
clean. When the filter is full with lint, drying
times will be longer than usual.
Pull out the water collection tank and empty
the condensed water. When the water
collection tank is full, the appliance may stop
during the cycle.
NOTE
•
In some instance, LED window may display
E
icon to inform you that the water collection tank
is full. If this occurs, empty the water collection
tank.
5
6
Press the Start/Pause button to start the
drying programme.
2
Place the clothes into the drum after sorting
and close the door.
•
Push the clothes deep into the drum so that
the clothes keeps away from the door seal.
When the clothes get stuck between the
door and seal, they may get damaged while
drying.
After the drying programme has finished, open
the door and unload the clothes.
•
The clothes should be sorted by fabric types
and dryness level.
17
OPERATION
Checking the Clothes before
Loading
CAUTION
•
Be careful! The drum inside may still be hot.
CAUTION
•
•
Check that the clothes are not stuck between
appliance and door, or the clothes may get
damaged while drying.
7
8
Press the Power button to turn the appliance
off.
Clean the lint filter and empty the water
collection tank.
Observe the maximum load capacity on the
programme table for the relevant drying
programme to get optimum drying results.
Overloading gives a poor drying result and
causes unnecessary creasing.
•
•
Do not load soaking wet clothes into the
appliance. Doing so will increase the drying time
and energy consumption. Make sure that the
clothes are spun thoroughly in the washer
before loading them in the dryer.
9
To help reduce odours from forming, the
dryer’s door can be left open or slightly ajar for
a short period of time if possible to help
ventilate the drum after use.
A mixed fabric load can cause the drying time to
be extended and the time remaining in the
display to pause during active drying until the
actual time remaining matches the time
displayed.
WARNING
•
•
Make sure to empty all pockets. Items such as
nails, hair clips, matches, pens, coins and keys
can damage both your appliance and clothes.
•
For safety reasons, do not allow children or
animals to enter the appliance. It may cause
damage or injury.
Remove loose belts and close zippers, hooks and
strings to make sure that these items do not
snag other clothes.
NOTE
•
The final part of a tumble dry cycle occurs
without heat (cool down cycle) to ensure that the
clothes are left at a temperature that ensures
the clothes will not be damaged.
Sorting the Clothes
Clothes have their own fabric care labels, so drying
according to the fabric care label is recommended.
Sort the clothes into size and type of fabric and
then prepare the clothes according to the symbols
on the fabric care labels.
•
A high atmospheric temperature and a small
room may both increase drying time as well as
energy consumption.
Woollens
•
Dry woollens on the Wool programme. Be sure
to follow fabric care label symbols first. Wool
may not be completely dried from the cycle, so
do not repeat drying. Pull woollens to their
original shape and dry them flat.
Preparing the Clothes
NOTE
•
For the best drying performance and most
efficient energy usage, do not overload the
appliance.
Woven and Loopknit Materials
•
Some woven and loopknit materials may shrink,
depending on quality.
18
OPERATION
No-Iron and Synthetics
Symbol
Description
Low Heat
•
Do not overload the appliance. Take out no-iron
items as soon as the appliance stops to reduce
creases.
No Heat / Air
Line Dry / Hang to dry
Drip Dry
Baby Clothes and Nightgowns
Always check fabric care labels.
•
Rubber and Plastics
•
Do not dry any items made from or containing
rubber or plastics such as:
Dry Flat
-
-
-
Aprons, Bibs and Chair Covers
Curtains and Tablecloths
Bath Mats
In the Shade
Fiberglass
•
Do not dry fiberglass items in the appliance.
Glass particles left in the appliance may be
subsequently picked up by your clothes in later
cycles.
Checking the Fabric Care Label
The symbols on the fabric care label tell you about
the fabric content of your clothes and how they
should be dried.
Symbol
Description
Dry
Tumble Dry
Permanent Press / Crease
Resistant
Gentle / Delicate
Do not Tumble Dry
Do not Dry
High Heat
Medium Heat
19
OPERATION
Control Panel
Control Panel Features
Description
Power On/Off button
a
b
c
d
•
•
Press the Power button to turn power on and off.
Press the Power button to cancel the Delay End function.
Programme Selector
•
•
Programmes are available according to the clothing type.
The lamp will light up to indicate the selected programme.
Start/Pause Button
•
•
This Start/Pause button is used to start or pause a dry cycle.
When in Pause, the power is turned off automatically after 14 minutes for safety reasons.
Extra Options and Functions / Additional Programme Buttons
•
Use these buttons to select the desired options for the selected programme. Not all
options are available in each programme.
Remote Start
•
•
With the LG ThinQ app, you can use a smartphone to control your appliance remotely.
In order to use the Remote Start function, refer to SMART FUNCTIONS
.
Wi-Fi
•
Press and hold Delay End button for 3 seconds to initiate the connection of the appliance
to the LG ThinQ application.
Time and Status Display
e
•
The display shows the settings, estimated remaining time, options, and status messages.
When the appliance is turned on, the default settings in the display will illuminate.
20
OPERATION
Time and Status Display
Description
Drying progress indicator
a
b
•
•
•
•
@
-
+
lights up when the appliance is in drying progress.
lights up when the appliance is in iron drying progress.
lights up when the appliance is in cupboard drying progress.
=
lights up when the appliance is in cooling progress.
Time Remaining Display
•
When a drying programme is selected, drying time for the selected programme is
displayed. This time will change when you set the extra options for the programme.
•
Error messages will appear when the appliance diagnose problems.
c
d
q
lights up when the Beeper function is turned off.
K
lights up when the lint filter should be cleaned or is inserted.
•
•
Cleaning notice: When you press the Power button, the icon will become displayed.
Missing notice: When the lint filter is not inserted, the icon will become displayed and the
appliance will not operate.
e
E
•
lights up when the water collection tank needs to be emptied or is full.
Emptying notice: When you press the Power button, this icon will become displayed.
•
Full water notice: The icon will become displayed and a chime will sound while the
appliance is in operation.
f
g
f
lights up when the appliance is connected to Wi-Fi network at home.
I
lights up while the condenser is being washed.
21
OPERATION
Programme Table
Sensor Drying Programme Guide
Max. Load
Capacity
8 kg
9 kg
Programme
Dry Level
Cotton
Extra
•
•
Clothing Type
Detail
•
•
Towels, dressing gowns and bed linen
For thick and quilted fabrics
Cupboard
•
•
Bath towels, tea towels, underwear and cotton socks
For fabrics that do not need to be ironed
Iron
•
•
Bed linen, table linen, towels, T-shirts, polo shirts and work clothes
For fabrics that need to be ironed
Note for test
institutes
•
•
Set program Cotton
+
Normal
+
Cupboard option for test in accordance or
in conformity with AS/NZS 2442.1.
The test results depend on room temperature, type and amount of load,
water hardness.
*1 The maximum load capacity may vary depending the model you purchased.
Programme
Dry Level
Mixed Fabric
Max. Load Capacity
4 kg
Extra
•
•
Clothing Type
Detail
•
•
Bed linen, table linen, tracksuits, anoraks and blankets
For thick and quilted fabrics that do not need to be ironed
Cupboard
•
•
Shirts and blouses
For fabrics that do not need to be ironed
Iron
•
•
Trousers, dressers, skirts and blouses
For fabrics that need to be ironed
22
OPERATION
Programme
Easy Care
Max. Load Capacity
3.5 kg
Dry Level
Cupboard
•
•
Clothing Type
Detail
•
•
Shirts, T-shirts, trousers, under-wear and socks
For polyamide, acrylic, and polyester that do not need to be ironed
Iron
•
•
Shirts, T-shirts, under-wear, anoraks and socks
For polyamide, acrylic, polyester that do need to be ironed
Programme
Duvet
Max. Load Capacity
2.5 kg
Clothing Type
Detail
Beddings, bed sheets
For bulky items
•
Large bed sheets or quilt covers may not dry evenly due to uneven airflow
should they become rolled up. They may require removal and reloading mid
cycle to ensure proper drying.
Programme
Clothing Type
Detail
Towels
Towels, Pillowcases
For cotton fabrics which do not need to be ironed.
Max. Load Capacity
4.5 kg
4.5 kg
1.5 kg
1 kg
Programme
Clothing Type
Detail
Allergy Care
Max. Load Capacity
Cotton, underwear, bed sheets and baby clothes
Helps to remove allergens such as house mites
Programme
Clothing Type
Detail
Delicates
Max. Load Capacity
Silk, fine fabrics and lingerie
For fabrics that are heat-sensitive, such as synthetic fabrics
Programme
Clothing Type
Detail
Wool
Max. Load Capacity
Wool
For wool fabrics that are suitable for tumble drying
Programme
Clothing Type
Detail
Sportswear
Soccer kit and training wear
For polyester material
Max. Load Capacity
2 kg
23
OPERATION
Manual Drying Programme Guide
Programme
Clothing Type
Detail
Rack Dry
Max. Load Capacity
–
–
–
Silk, wool, delicate lingerie
Refreshes clothes without tumble drying
Programme
Clothing Type
Detail
Cool Air
All fabrics that need refreshing
Tumbles without heat
Max. Load Capacity
Programme
Clothing Type
Detail
Warm Air
Max. Load Capacity
Bath towels, bath robes, dishcloths and acrylic quilted fabrics
Small Items and damp clothing, Everyday items suitable for heat drying
Special Drying Programme Guide
Programme
Clothing Type
Detail
Quick 30 (1kg)
Max. Load Capacity
1 kg
Light and small clothes less than 3 items
For small amount of polyamide, acrylic and polyester items.
Programme
Detail
Download Cycle
Max. Load Capacity
-
This programme allows you to download a new and special drying programme
to your appliance with a smartphone.
CAUTION
If the load is less than 1 kg, please use the Warm Air programme or the Manual Drying programme
•
(
More Time Less Time). Wool items should be dried using the Wool programme and heat-sensitive
/
fabrics including silk, underwear and lingerie should be dried using the Delicates programme. Please
comply with the recommended clothing load when you select your desired programme. Otherwise, your
clothes may be damaged and the drying results will be poor.
NOTE
•
If the appliance is installed as built under, it may cause performance degradation.
•
If the clothes are not spun at a high speed during washing, energy consumption and drying times will
increase. Large Bed sheets or quilt covers may not dry evenly due to uneven airflow should they become
rolled up. They may require removal and reloading mid cycle to ensure proper drying.
24
OPERATION
Selectable Drying Options
Programme
Dry Mode
Normal
Programme
Cotton
Dry Level
Extra
Off
Turbo
#
#
#
#
#
#
#
#
#
Cupboard
#
Iron
#
Mixed Fabric
Easy Care
Extra
#
Cupboard
#
Iron
#
Cupboard
#
Iron
#
Duvet
Towels
–
–
–
–
–
–
–
–
–
–
#
#
Allergy Care
Delicates
Wool
#
#
#
#
#
Sportswear
Rack Dry
Cool Air
#
Warm Air
Quick 30 (1kg)
#
#
#
25
OPERATION
Dry Level
It allows you to select a dryness level for the drying
programme.
Extra Options and
Functions
Delay End
It allows you to delay the finishing time of the
drying cycle from 3 hours to 19 hours.
1
2
3
Turn the appliance on.
Select a programme.
1
2
3
4
Turn the appliance on.
Select a dryness level by pressing the Dry Level
button repeatedly.
Select a programme.
Press the Delay End button.
Beep On/Off
It allows you to turn the chime sound on and off.
Press the Beep On/Off button.
Set time delay hour(s) by pressing the More
Time Less Time button.
,
•
The LED lights up when the option is turned on.
5
Press the Start/Pause button.
Drum Light
While the appliance is running, it is possible to see
inside the drum when you turn the function on.
To turn the function on or off, press and hold the
Dry Level button for 3 seconds.
Anti Crease
It allows you to reduce creases that are formed
when the clothes are not unloaded promptly at the
end of drying cycle.
When the option is turned on, a lamp indicated that
the anti crease option is set, lights up and the
appliance repeatedly runs for 10 seconds and
pauses for 5 minutes. The option is turned off
automatically after 2 hours at the end of drying
cycle.
NOTE
•
The light is turned off automatically after 4
minutes.
•
Depending on the doors finish, you may not be
able to see inside the drum.
To turn off the option, press the Anti Crease
button before you start a drying cycle.
NOTE
More Time / Less Time
•
When the option is set, a rectangle with a dashed
line and ENd appears on the display until the
feature is off.
It allows you to increase or decrease drying time
when you use manual drying programmes such as
Rack Dry Cool Air and Warm Air.
,
•
•
•
When the option is set, only the Power button
•
Press the More Time button to increase the
selected programme time by 5 minutes.
works after the drying cycle is end.
When a drying cycle is running, pause the cycle
first to set the option.
•
Press the Less Time button to decrease the
selected programme time by 5 minutes.
Always turn off the appliance before unloading
the clothes.
26
OPERATION
2
3
4
Insert the hook of dryer rack to the drum
centre.
Child Lock
It allows you to control the locking and unlocking of
control panel. It prevents children from changing
cycles or operating the appliance.
Locking the Control Panel
1
Press and hold the Delay End and Anti Crease
button simultaneously for 3 seconds.
2
A chime will sound, and CL will appear on the
display.
Place the dryer rack on the structure above the
lint filter and press it to complete assembly.
•
When the function is activated, all buttons
are locked except for the Power button.
NOTE
•
Turning off the power or completing all cycles
will not reset the child lock function. You must
deactivate child lock before you can access any
other functions.
Unlocking the Control Panel
Press and hold the Delay End and Anti Crease
button simultaneously for 3 seconds.
Place wet items on top of the rack. Allow space
around items for air to circulate.
•
A chime will sound and the remaining time for
the current programme will reappear on the
display.
•
The dryer rack does not move, but the drum
will rotate.
Rack Dry
This programme is designed for use with clothes
that must be dried flat, without tumbling, including
sweaters and delicate fabrics.
To use the programme, you need a dryer rack that
is placed inside the appliance. Before drying,
discard packing materials of the dryer rack.
5
6
7
Close the door.
NOTE
Turn power on and select Rack Dry
Press the Start/Pause button.
.
•
Some models are not sold with all of the
available accessories, you may need to purchase
the dryer rack first if it was not provided with
your model. Please contact LG Electronics
Customer Information Centre or visit the LG
NOTE
•
Check the lint filter and remove any lint
accumulated from items dried on the rack.
1
Open the door.
27
OPERATION
•
The More Time
/
Less Time keys can be used to
finely adjust the drying time.
28
SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application
NOTE
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
•
If you change your wireless router, Internet
service provider, or password, delete the
registered appliance from the LG ThinQ
application and register it again.
LG ThinQ Application Features
Communicate with the appliance from a
smartphone using the convenient smart features.
•
•
The application is subject to change for
appliance improvement purposes without notice
to users.
Functions may vary by model.
Smart Pairing
This function automatically selects the best cycle
and settings for the dryer based on usage
information about the most recently completed
wash cycle.
Before Using LG ThinQ
Application
NOTE
1
Check the distance between the appliance and
the wireless router (Wi-Fi network).
•
To use this function, both washer and dryer must
be connected to LG ThinQ application.
•
If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a long
time to register or installation may fail.
•
If you enable this function in the LG ThinQ
application and turn on the dryer after using the
washer, a recommended dryer cycle is
automatically set.
2
Turn off the Mobile data or Cellular Data on
your smartphone.
Smart Diagnosis
This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.
Push Alert
When the cycle is complete or the appliance has
problems, you have the option of receiving push
notifications on a smartphone. The notifications
are triggered even if the LG ThinQ application is
off.
3
Connect your smartphone to the wireless
router.
Energy Monitoring
This function checks the energy consumption of
the recently used cycles and monthly average.
Settings
Allows you to set various options on the appliance
and in the application.
29
SMART FUNCTIONS
smartphone. Follow instructions to download and
install the application.
NOTE
•
To verify the Wi-Fi connection, check that the
icon on the control panel is lit.
f
Using the Appliance Remotely
Remote Start
Use a smartphone to control your appliance
remotely. You can also monitor your cycle
operation so you know how much time is left in the
cycle.
•
The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
•
•
•
LG ThinQ is not responsible for any network
connection problems or any faults,
malfunctions, or errors caused by network
connection.
Using this function
If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
1
2
3
Press the Power button.
extender) to improve the Wi-Fi signal strength.
Load the clothes into the drum.
The Wi-Fi connection may not connect or may be
interrupted because of the home network
environment.
Press and hold the Anti Crease button for 3
seconds to enable the remote control function.
•
•
•
The network connection may not work properly
depending on the Internet service provider.
4
Start a cycle from the LG ThinQ application on
your smartphone.
The surrounding wireless environment can
make the wireless network service run slowly.
If the appliance cannot be registered due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
NOTE
•
Once this function is enabled, you can only start
a cycle from the LG ThinQ smartphone
application. If the cycle is not started, the
appliance will wait to start the cycle until it is
turned off remotely from the application or this
function is disabled.
•
•
If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
•
If the door has been opened, you can not start a
cycle remotely.
•
•
Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
Disable this function manually
When the function is activated, press and hold the
Anti Crease button for 3 seconds.
If the security protocol of the router is set to
WEP, you may fail to set up the network. Please
change it to another security protocol (WPA2 is
recommended) and register the product again.
Download Cycle
Download new and special cycles that are not
included in the basic cycles on the appliance.
Appliances that have been successfully registered
can download a variety of specialty cycles specific
to the appliance.
Once cycle download is completed in the appliance,
the appliance keeps the downloaded cycle until a
new cycle is downloaded.
Installing the LG ThinQ
Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a
30
SMART FUNCTIONS
•
The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
NOTE
•
Only one downloaded cycle can be stored on the
appliance at a time.
Using LG ThinQ to Diagnose
Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.
RF Radiation Exposure
Statement
This equipment shall be installed and used at a
minimum distance of 20 cm from the human body.
•
Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions provided in the LG ThinQ
application.
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL,
and other open source licenses that have the
obligations to disclose source code, that is
contained in this product, and to access all referred
license terms, copyright notices and other relevant
documents please visit https://
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
•
Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
opensource.lge.com.
LG Electronics will also provide open source code to
you on CD-ROM for a charge covering the cost of
performing such distribution (such as the cost of
media, shipping, and handling) upon email request
This offer is valid to anyone in receipt of this
information for a period of three years after our
last shipment of this product.
1
Press the Power button to turn on the
appliance.
•
Do not press any other buttons or turn the
programme selector knob.
2
3
Place the mouthpiece of your smartphone
close to the Power button.
Smart Diagnosis
This feature is only available on models with the
c
Max.
10 mm
or logo.
d
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
Press and hold the More Time button for 3
seconds or longer while holding the
smartphone mouthpiece to the Power button
until the data transfer is complete.
•
For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
•
Keep the smartphone in place until the data
transfer has finished. Time remaining for
data transfer is displayed.
31
SMART FUNCTIONS
4
After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
•
For best results, do not move the smartphone
while the tones are being transmitted.
32
MAINTENANCE
MAINTENANCE
WARNING
•
Remove the power plug when you clean the appliance. Not removing the plug may result in electric
shock.
Clean the inner filter
Cleaning after Every Dry
1
Pull out the inner filter from the outer filter and
then open the inner filter.
Cleaning the Lint Filter
•
Open the filter by unfolding it in the
direction of the arrow.
CAUTION
•
Clean the lint filter in the proper way by referring
to the following instructions. Failure to do so can
cause lint build up on the condenser that can
affect the drying performance.
NOTE
2
Clean a large cluster of lint first, then clean the
residual lint using vacuum cleaner or washing
under running water.
•
Cleaning the lint filter will reduce drying time,
energy consumption and prevent unnecessary
malfunctions.
•
•
Unload all of the clothes from the appliance
before pulling out the lint filter.
After cleaning the 2 piece lint filter, insert it back
into place. If the lint filter is not in the appliance,
you can not operate the appliance.
•
•
Dry the filter completely if the filter is moist.
Failure to do so, odour may occur in the
appliance.
DO NOT tap the filter repeatedly as the built
in magnet may dislodge and cause a
malfunction.
a
b
Inner Filter
•
Always clean the inner filter before and after
use.
3
4
After drying the inner filter completely, close
the filter by pushing down its center.
•
Ensure the left and right side of the inner
filter is closed properly.
Outer Filter
•
Clean the outer filter after drying 10 times or
when the lint has accumulated onto the outer
filter.
Insert the inner filter into the outer filter.
33
MAINTENANCE
•
DO NOT tap the filter repeatedly as the built
in magnet may dislodge and cause a
malfunction.
Clean the outer filter
1
Remove the dust or lint around the filter inlet.
6
Close the outer filter while pushing the side
of the filter.
a
CAUTION
a
•
When the lint drops into the filter inlet, it may
cause degradation of drying performance and
increase in drying time.
NOTE
2
3
4
Pull out the outer filter.
Remove the inner filter.
•
Ensure the side of the filter is closed properly.
Failure to do so, any lint accumulated on the
filter may get into the appliance and may cause
degradation of the drying performance.
Open the outer filter by unfolding in the
direction of the arrow grasping the top edge of
the outer filter.
7
Close them, and reinsert the both lint filters.
5
Clean the residual lint using vacuum cleaner or
washing under running water.
CAUTION
•
Do not load or remove any clothes when the lint
filter is not in a place. The clothes can drop into
the the filter inlet and it may cause the appliance
to malfunction.
•
Dry the filter completely if the filter is moist.
Failure to do so, odour may occur in the
appliance.
34
MAINTENANCE
3
4
Refit it back into the appliance.
Emptying the Water Collection
Tank
Condensed water is collected in the water
collection tank.
Empty the water collection tank after every use.
Not doing so will affect the drying performance
and can cause an operational error.
•
Push in the water collection tank fully into
the appliance until it is in place.
Press the Start/Pause button to resume
operation.
Cleaning the Appliance
Periodically
NOTE
•
If the water collection tank is full, the
E
icon
glows and a chime will sound while the appliance
is operating. If this should occur, the water
collection tank needs to be emptied within the
next 30 minutes.
Wiping the Moisture Sensor
This device senses the moisture level of the clothes
during operation, which means it must be cleaned
regularly to remove any build-up of lime scale on
the surface of the sensor.
•
When the condensed water is drained out
directly through the optional drain hose, there is
no need to empty the water collection tank.
Wipe the sensors inside the drum.
1
Pull out the water collection tank.
CAUTION
•
Do not wipe the moisture sensor with abrasive
materials. Always clean the sensor with a dry
rough acrylic sponge.
2
Empty the water collection tank into the sink.
Cleaning the Cool Air Inlet Grill
Vacuum the cool air inlet grill 3 - 4 times a year to
make sure there is no build up of lint or dirt that
may cause improper air flow. Always unplug the
CAUTION
•
Do not drink the condensed water or reuse it. It
could lead to health problems for people and
animals.
35
MAINTENANCE
appliance from the mains power before cleaning or
vacuuming.
2
Unclip the drain tube under the appliance and
drain the remaining water.
NOTE
NOTE
•
Warm air is expelled through the ventilation grill.
•
Use the water collection tank if the optional drain
•
Adequate room ventilation should be provided
to avoid the contamination of air into the room
from units burning other fuels, such as open
fires.
hose is installed or the appliance is stacked on
the washing machine.
3
Reassemble the plug onto the drain tube and
reclip the drain tube into its holder.
Draining the Remaining
Condensed Water
After drying clothes, a small quantity of condensed
water may stagnate in the base of the appliance
and cause odours. Drain the remaining water
regularly to reduce any unpleasant odours from
the appliance.
NOTE
CAUTION
•
It's better to drain the remaining water when
you are going to be away for a long time,
because the remaining water will stagnate and
cause odours.
•
When the tube is open, it will cause a water leak.
Make sure that the plug assemble correctly.
•
•
Draining the remaining water before the
deodorizing, which works better.
Using Drum Clean feature
The remaining water can cause a freezing of the
main drain hose(s) and affect the drying
performance in cold weather. Draining the
remaining water can prevent the appliance from
unexpected freezing.
With time and use, the appliance may form
unpleasant odours that leave your clothes smelling
after drying. Using this cleaning function
periodically helps to reduce the unpleasant odours
from the appliance.
1
Run the Cool Air programme while 3 minutes
then turn off the appliance.
CAUTION
Remove all of the clothes from the appliance.
•
36
MAINTENANCE
1
Pull out the water collection tank, empty the
condensed water from it and refit the water
collection tank back into the appliance.
CAUTION
•
Remove all of the clothes from the appliance.
2
3
4
Turn on the appliance.
1
Pull out the water collection tank and empty
the water collection tank.
Press the Drum Clean button.
2
Pour 1.5 litres of clean water slowly into the
entrance of the water collection tank
compartment. Then refit the empty water
collection tank into the compartment.
Press the Start/Pause button.
•
This function operates for about 3 hours.
•
Do not pour the water quickly as it will spill
out.
•
Pouring more that 1.5 liters of water into the
compartment will cause water to leak back
out.
5
Empty the water collection tank after the
function has finished.
NOTE
•
When the optional drain hose is installed, there
is no need to empty the water collection tank.
3
4
Turn on the appliance.
Press the Drum Clean button for 3 seconds.
6
Open the dryer's door to provide the appliance
with enough air circulation for exhausting any
remaining odours.
WARNING
•
For safety reasons, do not allow children or
animals to enter the appliance. It may cause
damage or injury.
5
6
Press the Start/Pause button to start the
cleaning of the condenser.
•
The cleaning of the condenser proceeds for
1 hour.
Using Condenser Clean Feature
Empty the water collection tank after the
cleaning is finished.
The appliance washes lint, which builds up onto the
surface of the condenser, automatically using
water that is condensed from the clothes during
operation. However, you can clean the condenser
manually if you want to clean it more often.
NOTE
•
When the optional drain hose is installed, there
is no need to empty the water collection tank.
37
MAINTENANCE
7
Open the dryer's door to provide the appliance
with enough air circulation for more thorough
drying of the tub after the cleaning has ended.
NOTE
•
•
•
•
Only Less Time button on the control panel is
pressed to activate the thawing mode.
WARNING
Only Power and Start/Pause buttons work
when the thawing mode is activated.
•
For safety reasons, do not allow children or
animals to enter the appliance. It may cause
damage or injury.
It does not allow you to change the thawing time
manually.
To deactivate the thawing mode, turn off the
appliance.
Care in Cold Climates
If the ambient temperature is too low, the
condensed water inside the appliance may be
frozen and affect the appliance operation. When
the condensed water freezes thawing your
appliance is necessary by referring to the following
instructions.
2
Press the Start/Pause button to start the
thawing mode.
•
Actual thawing time varies depending on the
installation environment such as installation
location and ambient temperatures of the
appliance.
NOTE
3
Dry the clothes as usual.
•
OE message or
E
icon appears on the display
when the condensed water inside the appliance
is frozen.
Thawing out the appliance manually
1
Open the dryer's door and pull out both inner
and outer filter.
Thawing out the Accessories
In case of optional drain hose
2
Pour 1.5 litres of hot water at 60 ℃ into the lint
filter compartment and then reinsert the both
lint filters.
•
Wrapping the optional drain hose with a towel
soaked in hot water at 60 ℃.
In case of water collection tank
CAUTION
•
Immerse the water collection tank in hot water
•
•
Pouring more that 1.5 liters of water into the
compartment will cause water to leak back out.
at 60 ℃.
Pouring hot water over 60 ℃ will cause
malfunctions to the appliance or burn.
Thawing out the Appliance
Running thawing mode
1
Turn on the appliance and press the Less Time
button for 3 seconds.
•
When thawing mode is activated, estimated
thawing time (3 hours) appears on the
display.
38
MAINTENANCE
3
Turn on the appliance and operate the Cotton
programme about 30 seconds. Then wait
about 30 minutes.
4
5
Operate the Cotton programme again. Check
if the OE message will appear or
E
will light up
within 10 minutes after operating the
appliance.
•
When the OE message or
to step 2 and repeat procedure.
E
icon appears go
•
Nothing appears on the display when the
thawing is done.
Dry the clothes as usual.
39
TROUBLESHOOTING
TROUBLESHOOTING
Errors and malfunctions may occur when operating the appliance. The following tables contain possible
causes and notes for resolving an error message or malfunction. Read the tables below carefully in order
to save time and money before calling the LG Electronics service centre.
Before Calling for Service
Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems
at an early stage. If the appliance does not function properly or does not function at all, check the following
tables before calling to LG Electronics service centre.
Error Messages
Symptoms
Possible Cause & Solution
The door has been opened while the appliance is in operation or the
appliance is being operated without the door being closed properly.
dE
DOOR ERROR
•
•
Close the door completely.
If dE is not released, call for service.
Door switch detection is not working properly.
Unplug the power plug and call for service.
Temperature Sensor has malfunctioned.
Unplug the power plug and call for service.
The temperature inside the drum has risen suddenly.
Unplug the power plug and call for service.
The tub drive has stopped suddenly.
dE4
DOOR ERROR
•
tE1 tEz
/
TEMPERATURE ERROR
•
FI
TEMPERATURE ERROR
•
LE1
MOTOR LOCKED ERROR
•
•
Check if the amount of clothes exceeds the maximum load capacity.
Unplug the power plug and call for service.
The compressor has stopped suddenly.
Unplug the power plug and call for service.
The drain pump motor has malfunctioned.
Unplug the power plug and call for service.
The surrounding temperature for installation is below zero.
The recommended surrounding temperature for installation is 5 - 35 ℃.
LEz AE
/
COMPRESSOR ERROR
•
OE
DRAIN PUMP ERROR
•
•
40
TROUBLESHOOTING
Operation
Symptoms
Possible Cause & Solution
Appliance will not turn Power cord is not properly plugged in.
on.
•
Make sure that the power plug is securely plugged into a grounded outlet
matching the appliance's rating plate.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
•
Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
Appliance does not
heat.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
•
Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
Water leaks.
The water collection tank hose or the optional drain hose is not
connected correctly.
•
Connect the water collection tank hose or the optional drain hose
correctly.
The door is closed while clothes or foreign substance is caught in the
door.
•
Check if clothes or foreign substance is caught in the door before using the
appliance. If water leaks continuously, contact the LG Electronics
Customer Information Centre.
Performance
Symptoms
Possible Cause & Solution
Greasy or dirty spots
are left on clothes.
Fabric softener is used incorrectly.
•
When washing clothes that are to be dried in the appliance, use the correct
amount of fabric softener as recommended by the manufacturer of the
fabric softener.
Clean and dirty clothes are being dried together.
•
Use the appliance to dry only clean items. Soil from dirty clothes can
transfer to the clean clothes in the same or later loads.
Clothes were not properly cleaned or rinsed before being placed in the
appliance.
•
Stains on dried clothes could be stains that were not removed during the
washing process. Make sure that clothes are being completely cleaned or
rinsed according to the instructions for your washing machine and
detergent. Some difficult soils may require pre-treating prior to washing.
41
TROUBLESHOOTING
Symptoms
Possible Cause & Solution
Load is not properly sorted.
Clothes take too long
to dry.
•
Separate heavy items from lightweight items. Larger and heavier items
take longer to dry. Light items in a load with heavy items can fool the
sensor because the light items dry faster.
Large load of heavy fabrics.
Heavy fabrics take longer to dry because they tend to retain more
•
moisture. To help reduce and maintain more consistent drying times for
large and heavy fabrics, separate these items into smaller loads of a
consistent size.
Appliance controls are not set properly.
•
Use the appropriate control settings for the type of load you are drying.
Some loads may require an adjustment of the dry level setting for proper
drying.
Lint filter needs to be cleaned.
•
Remove the lint from the lint filter after every cycle. With the lint removed,
hold the lint filter up to a light to see if it is dirty or clogged. With some
loads that produce high amounts of lint, such as new bath towels, it may
be necessary to pause the cycle and clean the filter during the cycle.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
•
Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
Appliance is overloaded.
•
Divide extra large loads into smaller loads for better drying performance
and efficiency.
Appliance is underloaded.
•
If you are drying a very small load, add a few extra items to ensure proper
tumbling action. If the load is very small and you are using Sensor Dry
programmes, the electronic control cannot properly sense the dryness of
the load and may shut off too soon. Use Manual Drying programmes or
add some extra wet clothes to the load.
Drying time is not
consistent.
Heat settings, load size, or dampness of clothing is not consistent.
•
The drying time for a load will vary depending on the type of heat used
(electric), the size of the load, the type of fabrics, the wetness of the
clothes, and lint filter. Even an unbalanced load in the appliance can cause
poor spinning, resulting in wetter clothes which will take longer to dry.
Clothes are wrinkled.
Clothes have dried too long (overdried).
•
Over drying a load of clothes can lead to wrinkled clothes. Try a shorter
drying time.
Clothes have been left in the appliance for too long after cycle ends.
Use the Anti Crease option.
•
42
TROUBLESHOOTING
Symptoms
Possible Cause & Solution
Clothes are shrinking.
Garment care instructions are not being followed.
•
To avoid shrinking your clothes, always consult and follow fabric care
instructions. Some fabrics will naturally shrink when washed. Other fabrics
can be washed but will shrink when dried in the appliance. Use a low or no
heat setting.
Lint is left on clothes.
Lint filter has not been cleaned properly.
•
Remove the lint from the lint filter after every cycle. With the lint removed,
hold the lint filter up to a light to see if it is dirty or clogged. If it looks dirty,
follow the cleaning instructions. With some loads that produce high
amounts of lint, it may be necessary to clean the lint filter during the cycle.
Clothes have not been sorted properly.
•
Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should
be dried separately from clothes that are lint trappers (i.e., a pair of black
linen pants).
Appliance is overloaded.
Divide extra large loads into smaller loads for drying.
Tissue, paper, etc., has been left in pockets.
Check pockets thoroughly before drying clothes.
•
•
Excess static in clothes Clothes have dried for too long (overdried).
after drying.
•
Overdrying a load of clothes can cause a buildup of static electricity. Adjust
settings and use a shorter drying time, or use Sensor Dry programmes.
Drying synthetics, permanent press, or synthetic blends.
•
These fabrics are naturally more prone to static buildup. Try using fabric
softener, or use shorter Manual Drying time settings.
Clothes have damp
spots after a Sensor
Dry programme.
Very large load or very small load. Single large item such as a blanket or
comforter.
•
If items are too tightly packed or too sparse the sensor may have trouble
reading the dryness level of the load. Use a Manual Drying programme for
very small loads.
•
Large, bulky items such as blankets or comforters can sometimes wrap
themselves into a tight ball of fabric. The outside layers will dry and
register on the sensors, while the inner core remains damp. When drying
a single bulky item, it may help to pause the cycle once or twice and
rearrange the item to unwrap and expose any damp areas.
•
To dry a few remaining damp items from a very large load or a few damp
spots on a large item after a Sensor Dry programme has completed, empty
the lint filter, then set a Manual Drying programme to finish drying the
item(s).
43
TROUBLESHOOTING
Odours
Symptoms
Possible Cause & Solution
Are you using the appliance for the first time?
The appliance has an
odour.
•
The smell is caused by rubber material that is attached to the appliance
inside. This kind of smell is a rubber's own smell and disappears
automatically after using the appliance several times.
Do you smell an odour during use?
•
When washing the clothes, use the detergent in accordance with the
manufacturers recommendations. If you use the detergent excessively not
according to the recommendations, undissolved detergent may
accumulate on the clothes and cause an odour.
•
•
•
•
You can smell odours from the clothes if the clothes were left in the
appliance after drying or in the washing machine after washing. Unload
the clothes promptly at the end of the drying or washing cycle.
Ensure you can smell same odour in the washing machine. If so, clean the
tub of the washing machine referring to the washing machine user
manual.
Always take care of both lint filters clean. If any residues were left in the lint
filter after drying, it may cause odours. And also dry the lint filter
completely after cleaning.
Deodorization and cleaning the condenser should be done periodically by
referring to the MAINTENANCE section.
44
TROUBLESHOOTING
Wi-Fi
Symptoms
Possible Cause & Solution
Your home appliance
and smartphone is not
connected to the Wi-Fi
network.
The password for the Wi-Fi that you are trying to connect to is incorrect.
•
Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on LG ThinQ
.
Mobile data for your smartphone is turned on.
•
Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly.
•
The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
•
Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your Internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far.
•
If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.
Memo
Memo
Memo
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