LG 55VM5J User Manual

OWNER’S MANUAL  
LG Digital Signage  
(MONITOR SIGNAGE)  
Please read the user manual before using this product to ensure safe and convenient  
use.  
55VH7J  
55VM5J  
Copyright © 2021 LG Electronics Inc. All Rights Reserved.  
3
This product is not intended for household use.  
BASIC  
NOTE  
The accessories provided with your product may vary depending on the model or region.  
Product specifications or contents in this manual may be changed without prior notice due to upgrade of product  
functions.  
SuperSign Software & Manual  
- Visit http://partner.lge.com to download the latest SuperSign software and manual.  
Checking the Accessories  
x 4  
x 8  
(M4 x L6)  
x 4  
(M6 x L14)  
x 2  
Depending on country  
4
How to use the ferrite core  
1
Use the ferrite core to reduce the electromagnetic interference in the power cable. Wind the power cable on the  
ferrite core once.  
2
Place the ferrite core close to the monitor.  
Checking the Optional Accessories  
In order to improve product performance, optional accessories are subject to change without prior notice.  
The illustrations in this manual may differ from the actual product and its accessories.  
Refer to the product manual for the components of the optional accessories.  
KT-OPSF  
NOTE  
Before you attach the OPS kit, connect the cable to the port.  
5
Learning the Buttons  
The illustrations may differ depending on the model.  
: Change the input signal.  
: Accesses the main menus, or saves your input and exits the menus.  
: Adjust the up and down.  
: Moves left and right.  
: Displays the current signal and mode.  
: Turns the power on or off.  
6
GETTING READY  
Storage Method for Panel Protection  
Correct Method  
1
If the product needs to be set upright, hold both sides of the product, and tilt backward carefully for. Do not let the  
panel to touch the floor.  
Panel  
2
When laying down the product, lay a cushion on a flat floor. Put the product on it with the panel of the product  
facing down.  
Panel  
Cushion  
3
If there is not a cushion available, ensure the floor is clean and then lay the product down carefully with the panel  
facing either upward or downward. At this time, be careful for objects not to fall on the panel.  
Panel  
7
Incorrect Method  
If the product is tilted onto the bezel, the bottom of the panel may be damaged.  
1
Panel  
2
If the product is tilted toward the corner of the panel, the bottom of the panel may be damaged.  
Panel  
8
Connecting the IR Sensors  
This allows a remote control sensor to be placed in a custom location.  
Then that display can control other displays via an RS-232C cable.  
9
Kensington Lock Device  
(This feature applies only to some models.)  
The Kensington lock device connector is located on the back of the monitor. For more information on installation and  
use, refer to the user manual provided with the locking device.  
Connect the Kensington security system cable between the monitor and a table.  
NOTE  
The Kensington lock device is an optional specification.  
This is a general illustration of installation and may look different from the product held by the customer.  
10  
CHECKING BEFORE INSTALLATION  
We are not responsible for product damage caused by failure to follow the guide.  
Installation Orientation  
Using Vertically  
When installing vertically, rotate the monitor 90 degrees clockwise while facing the front of the screen.  
Tilt Angle  
Ceiling, Floor Orientation  
11  
Installation Location  
We are not responsible for product damage caused by failure to follow the guide.  
Indoor  
Installing on a Wall  
A : 200 mm or more  
B : 100 mm or more  
B
B
The warranty will not cover any damage  
caused by using the product in direct sunlight  
on the front panel.  
B
B
A
Installing on a Recessed Wall  
A : 200 mm or more  
B : 100 mm or more  
B
The warranty will not cover any damage  
caused by using the product in direct sunlight  
on the front panel.  
A
B
B
B
Outdoor  
Outdoor Enclosed  
12  
Wall Mount Holder  
To install the monitor on a wall, attach a wall mount holder (optional) to the back of the monitor.  
Take caution, and ensure that the wall mount holder (optional) is securely fixed to the monitor and to the wall.  
The VESA dimensions of the wall mount by model are as follows.  
A
B
VESA Dimensions  
(A x B) (mm)  
Standard  
Dimensions  
Length (Maximum)  
(mm)  
Model  
Quantity  
55VH7J  
55VM5J  
600 x 400  
M6  
16  
4
CAUTION  
Disconnect the power cord first, and then move or install the monitor. Otherwise, it may result in electric shock.  
If the monitor is installed on a ceiling or inclined wall, it may fall and result in injury.  
Damage to the monitor by tightening the screws too tightly may void your warranty.  
Use screws and wall mount plates conforming to VESA standards. Breakage or personal injury due to use or misuse  
of inappropriate components is not covered by the warranty of this product.  
NOTE  
Using screws longer than the indicated depth may damage the inside of the product. Be sure to use the proper length.  
For more information on installation, please refer to the user manual for the wall mount.  
13  
Securing the monitor to a wall (optional)  
(Depending on model)  
1
Insert and tighten the eyebolts, or brackets and bolts on the back of the monitor.  
- If there are already bolts inserted in the eyebolts’ position, remove the other bolts first.  
2
3
Mount the wall brackets with the bolts to the wall. Match the location of the wall bracket and the eyebolts on the  
rear of the monitor.  
Connect the eyebolts and wall brackets tightly with a sturdy cord.  
Make sure the securing cord is horizontal with the flat surface.  
WARNING  
If the monitor is not positioned in a sufficiently stable location, there is a danger that it will fall. Many injuries,  
particularly to children, can be avoided by taking simple precautions such as:  
- Only using furniture that can safely support the monitor.  
- Ensuring the monitor is not overhanging the edge of the supporting furniture.  
- Not placing the monitor on tall furniture (for example, cupboards or bookcases) without anchoring both the  
furniture and the monitor to a suitable support.  
- Not placing cloth or other materials between the monitor and supporting furniture.  
- Educating children about the dangers of climbing on furniture to reach the monitor or its controls.  
CAUTION  
Make sure that children do not climb on or hang from the monitor.  
NOTE  
Use a platform or cabinet that is large and strong enough to support the monitor securely.  
Brackets, bolts, and cords are sold separately. You can obtain additional accessories from your local retail store.  
The illustration shows a general example of installation and may look different from the actual product.  
14  
Safety and Precaution Guide for Installation  
During installation, ensure any conductive materials (metals, etc.) do not enter through the gaps or vent holes between  
the panel and the back cover.  
- Covering the back of the product with a cloth may prevent foreign substances from entering the product and causing  
malfunction.  
- Make sure to remove the cloth after the installation is complete.  
15  
Tiling Displays  
How to Mount the Set  
Example of 2 x 2 Tiling  
Using the screws for attaching the VESA wall mount, mount the set to the wall mount plate or the wall.  
Screws for attaching the VESA wall  
mount (M6)  
(Unit: mm)  
600  
16  
How to Join Sets  
1
Install the additional sets using the VESA wall mounting screws by using the same method mentioned before.  
(M4 x L6)  
2
Complete the 2 x 2 tiling. You can use various options of tiling including 3 x 3 by using the same method.  
Completeness of the Set (2 x 2 tiling complete)  
CAUTION  
Make sure to level the sets before tightening the tiling guide; doing so when the set axis is rotated may cause  
damage to the panel.  
17  
NOTE  
The load applied to each set should be supported by the wall mount plate or the wall using a VESA wall mount  
(600 x 400).  
The load applied to each set should be supported by the wall mount plate using a VESA wall mount. (Each set must  
be firmly mounted to the wall mount plate or the wall.)  
You may mount the set without using the tiling guide; this does not affect the performance of the device.  
The screws are enclosed with the other components in the box, including the tiling guides.  
18  
PRECAUTIONS FOR USE  
Dust  
The warranty will not cover any damage caused by using the product in an excessively dusty environment.  
Afterimage  
After-image appears when the product is turned off.  
- Pixels may be damaged rapidly if a still image is displayed on the screen for a long period of time. Use the screen-  
saver function.  
- Switching from a screen with high differences in luminance (black and white or grey) to a darker screen may cause  
an afterimage. This is normal due to the display characteristics of this product.  
When the LCD screen is in a still pattern for extended periods of use, a slight voltage difference may occur between  
the electrodes that operate the liquid crystal (LC). The voltage difference between the electrodes increases over time  
and tends to keep the liquid crystal aligned in one direction. At this time, the previous image remains, which is called  
an afterimage.  
Afterimages do not occur when continuously changing images are used but take place when a certain screen is fixed  
for a long time. The following are operational recommendations for reducing the occurrence of afterimages when  
using a fixed screen. The maximum recommended time for switching the screen is 12 hours. Shorter cycles are better  
for preventing afterimages.  
Recommended Usage Condition  
19  
1
Change the background colour and text colour at equal intervals.  
- Afterimages occur less when the colours to be changed are complementary to one another.  
A
A
ITO or MoTi Pixel Layer  
2
Switch the screen at equal time intervals.  
- Take caution, and ensure that text or images from before the screen change are not left in the same location after  
the screen change.  
20  
PRODUCT SPECIFICATIONS  
Without prior notice, all product information and specifications contained in this manual are subject to change to  
improve the performance of the product.  
55VH7J  
Input/Output Ports  
Recommended Resolution  
Max Resolution  
1920 x 1080 @ 60 Hz  
HDMI1 / HDMI2 / DisplayPort: 3840 x 2160 @ 60 Hz  
OPS: 3840 x 2160 @ 30 Hz  
Resolution  
DVI-D: 1920 x 1080 @ 60 Hz  
Power Voltage  
100-240 V ~ 50/60 Hz 2.7 A  
Operating Temperature  
Operating Humidity  
0 °C to 40 °C  
10 % to 80 % (Condition for preventing condensation)  
-20 °C to 60 °C  
Environmental  
Conditions  
Storage Temperature  
Storage Humidity  
5 % to 85 % (Condition for preventing condensation)  
* Product box packaging storage conditions  
On Mode  
210 W (Typ.)  
≤ 0.5 W  
Power  
Consumption  
Sleep Mode / Standby Mode  
55VM5J  
Input/Output Ports  
Recommended Resolution  
Max Resolution  
1920 x 1080 @ 60 Hz  
HDMI1 / HDMI2 / DisplayPort: 3840 x 2160 @ 60 Hz  
OPS: 3840 x 2160 @ 30 Hz  
Resolution  
DVI-D: 1920 x 1080 @ 60 Hz  
Power Voltage  
100-240 V ~ 50/60 Hz 2.7 A  
Operating Temperature  
Operating Humidity  
0 °C to 40 °C  
10 % to 80 % (Condition for preventing condensation)  
-20 °C to 60 °C  
Environmental  
Conditions  
Storage Temperature  
Storage Humidity  
5 % to 85 % (Condition for preventing condensation)  
* Product box packaging storage conditions  
On Mode  
160 W (Typ.)  
≤ 0.5 W  
Power  
Consumption  
Sleep Mode / Standby Mode  
Model Name  
Size (Width x Height x Thickness) (mm)  
Weight (kg)  
55VH7J  
55VM5J  
1,212.2 x 683.0 x 86.9  
18.8  
21  
DVI-D / HDMI / DisplayPort / OPS (PC) Support Mode  
Resolution  
800 x 600  
Horizontal frequency (kHz)  
Vertical frequency (Hz)  
Remarks  
37.879  
48.363  
44.772  
63.981  
65.29  
67.5  
60.317  
60  
1024 x 768  
1280 x 720  
1280 x 1024  
1680 x 1050  
1920 x 1080  
3840 x 2160  
3840 x 2160  
59.855  
60.02  
59.954  
60  
67.5  
30  
HDMI1/2, DisplayPort, OPS  
HDMI 1/2, DisplayPort  
135  
60  
HDMI / DisplayPort / OPS (DTV) Support Mode  
Resolution  
480/60p  
576/50p  
720/50p  
720/60p  
1080/50i  
1080/60i  
1080/50p  
1080/60p  
1080/60p  
2160/30p  
2160/50p  
2160/60p  
Horizontal frequency (kHz)  
Vertical frequency (Hz)  
Remarks  
31.5  
31.25  
37.5  
60  
50  
50  
45  
60  
28.1  
50  
33.75  
56.25  
67.432  
67.5  
60  
50  
59.94  
60  
67.5  
30  
HDMI1/2, DisplayPort, OPS  
HDMI1/2, DisplayPort  
HDMI1/2, DisplayPort  
112.5  
135  
50  
60  
22  
NOTE  
When the cable is connected to the DVI-D, HDMI or the DisplayPort, you can select the PC/DTV mode optionally. It  
is recommended that you select PC mode when connecting to a PC and select DTV mode when connecting to other  
devices. The DTV mode refers to all modes excluding the PC mode.  
Horizontal frequency: The horizontal interval is the time taken to display one horizontal line. When 1 is divided by  
the horizontal interval, the number of horizontal lines displayed every second can be tabulated as the horizontal  
frequency. The unit is kHz.  
Vertical frequency: The product display functions by the screen image changing dozens of times every second like a  
fluorescent lamp. The vertical frequency or refresh rate is the number of image displays per second. The unit is Hz.  
23  
LICENCE  
Supported licenses may differ by model. For more information of the licenses, visit www.lg.com.  
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered  
trademarks of HDMI Licensing Administrator, Inc.  
Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Vision IQ, Dolby Audio, Dolby Atmos,  
and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.  
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the  
Symbol, & DTS and the Symbol together, DTS 2.0 Channel, DTS 2.0+Digital Out, DTS-HD, and DTS Virtual:X are  
registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights  
Reserved.  
This product qualifies for ENERGY  
STAR®.  
Changing the factory default  
configuration and settings or  
enabling certain optional features  
and functionalities may increase  
energy consumption beyond the  
limits required for ENERGY STAR®  
certification.  
Refer to ENERGYSTAR.gov for  
more information on the ENERGY  
STAR® program.  
The model and serial number of the product are  
located on the back and on one side of the product.  
Record them below in case you ever need service.  
Temporary noise is normal when powering ON or  
OFF this device.  
MODEL  
SERIAL NO.  

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