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HP EliteBook User Guide
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv
Safety warning notice
Table of contents
Additional hardware components ...................................................................................... 12
2 Wireless, modem, and local area network
Identifying wireless and network icons .............................................................................. 16
v
The process of burning a disc does not begin, or it stops before
vii
5 Power management
Resolving a low battery level when a charged battery is
Resolving a low battery level when no power source is
Resolving a low battery level when the computer cannot exit
Step 2: Disable Hibernation and Standby ......................................................... 77
Replacing the battery ........................................................................................................ 79
viii
6 Drives
7 External devices
Using the docking connector ........................................................................................................... 101
8 External media cards
Inserting a digital card ......................................................................................................102
ix
10 Security
11 Software Updates
12 Backup and recovery
x
13 Computer Setup
14 MultiBoot
15 Management and printing
xi
xii
1 Features
Identifying hardware
To see a list of hardware installed in the computer, follow these steps:
1. Select Start > My Computer.
2. In the left pane of the System Tasks window, select View system information.
3. Select Hardware tab > Device Manager.
You can also add hardware or modify device configurations using Device Manager.
Top components
Pointing devices
Component
Description
(1)
(2)
Pointing stick*
Center pointing stick button*
Moves the pointer and selects or activates items on the screen.
Functions like the center button on an external mouse.
Identifying hardware
1
Component
Description
(3)
(4)
(5)
(6)
(7)
(8)
(9)
Right pointing stick button*
Functions like the right button on an external mouse.
Scrolls up or down.
TouchPad scroll zone
Right TouchPad button*
Center TouchPad button*
Left TouchPad button*
TouchPad*
Functions like the right button on an external mouse.
Functions like the center button on an external mouse.
Functions like the left button on an external mouse.
Moves the pointer and selects or activates items on the screen.
Functions like the left button on an external mouse.
Left pointing stick button*
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers
and Other Hardware > Mouse.
2
Chapter 1 Features
Lights
Component
(1)
Description
Wireless lights (2)†
●
Blue: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth® device, is
on.
Amber: All wireless devices are off.
On: The computer is on.
●
●
●
●
●
●
●
(2)
(3)
Power lights (2)*
Battery light
Blinking: The computer is in Standby.
Off: The computer is off or in Hibernation.
Amber: A battery is charging.
Turquoise: A battery is close to full charge capacity.
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins blinking
rapidly.
Off: If the computer is plugged into an external power source,
the light turns off when all batteries in the computer are fully
charged. If the computer is not plugged into an external power
source, the light stays off until the battery reaches a low
battery level.
●
(4)
Drive light
Blinking turquoise: The hard drive or optical drive is being
accessed.
●
●
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
(5)
(6)
QuickLook light
On: The computer is on.
●
●
●
Off: The computer is off or in the Standby or Hibernation state.
On: The Web browser is in use.
HP QuickWeb light
Identifying hardware
3
Component
Description
(7)
TouchPad light
Blue: TouchPad is on.
Amber: TouchPad is off.
●
●
(8)
Caps lock light
Num lock light
On: Caps lock is on.
On: Num lock is on.
(9)
(10)
Volume mute light
On: Computer sound is on.
Amber: Computer sound is off.
●
●
(11)
(12)
(13)
Volume down light
Volume up light
Calculator light
Blinking: The volume scroll zone is being used to decrease speaker
volume.
Blinking: The volume scroll zone is being used to increase speaker
volume.
On: The Windows® calculator function is on.
Blinking: The Windows calculator is in use.
●
●
*The two power lights display the same information. The light on the power button is visible only when the computer is open.
The power light on the front of the computer is visible whether the computer is open or closed.
†The two wireless lights display the same information. The light on the wireless button is visible only when the computer is open.
The wireless light on the front of the computer is visible whether the computer is open or closed.
Buttons, switches, and fingerprint reader
4
Chapter 1 Features
Component
(1) Power button
Description
When the computer is off, press the button to turn on
●
●
●
●
the computer.
When the computer is on, press the button to shut
down the computer.
When the computer is in Standby, press the button
briefly to exit Standby.
When the computer is in Hibernation, press the
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the
computer.
To learn more about your power settings, select Start >
Control Panel > Performance and Maintenance >
Power Options.
(2)
QuickLook button
When the computer is off, press the button to open
HP QuickLook.
●
●
When the computer is on, press the button to open
Software Setup.
NOTE: If Software Setup is not available, the
default Web browser opens.
(3)
(4)
QuickWeb button
Wireless button
When the computer is off, press the button to open
HP QuickWeb.
●
●
When the computer is on, press the button to open
the default Web browser.
Turns the wireless feature on or off but does not establish
a wireless connection.
(5)
(6)
(7)
(8)
(9)
(10)
TouchPad button
Volume mute button
Volume down button
Volume up button
Calculator button
Fingerprint reader
Enables/disables the TouchPad.
Mutes and restores speaker sound.
Decreases computer volume.
Increases computer volume.
Turns on the Windows calculator function.
Allows a fingerprint logon to Windows, instead of a
password logon.
Identifying hardware
5
Keys
Component
Description
(1)
(2)
esc key
Displays system information when pressed in combination with the
fn key.
fn key
Executes frequently used system functions when pressed in
combination with a function key or the esc key.
(3)
(4)
(5)
(6)
Windows logo key
Displays the Windows Start menu.
Windows applications key
Integrated numeric keypad keys
Function keys
Displays a shortcut menu for items beneath the pointer.
Can be used like the keys on an external numeric keypad.
Execute frequently used system functions when pressed in
combination with the fn key.
Front components
6
Chapter 1 Features
Component
Description
(1)
(2)
(3)
Wireless light
Blue: An integrated wireless device, such as a WLAN device,
the HP Mobile Broadband Module (select models only), and/
or a Bluetooth device, is on.
●
Amber: All wireless devices are off.
On: The computer is on.
●
●
●
●
●
●
●
Power light
Battery light
Blinking: The computer is in Standby.
Off: The computer is off or in Hibernation.
Amber: A battery is charging.
Turquoise: A battery is close to full charge capacity.
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins blinking
rapidly.
Off: If the computer is plugged into an external power source,
the light turns off when all batteries in the computer are fully
charged. If the computer is not plugged into an external power
source, the light stays off until the battery reaches a low
battery level.
●
(4)
Drive light
Blinking turquoise: The hard drive or optical drive is being
accessed.
●
●
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
(5)
(6)
Speakers (2)
Produce sound.
Media Card Reader
Supports the following optional digital card formats:
Memory Stick
●
●
●
●
●
●
●
●
Memory Stick Duo (adapter required)
Memory Stick Pro (adapter required)
MultiMediaCard
Secure Digital (SD) Memory Card
xD-Picture Card
xD-Picture Card Type H
xD-Picture Card Type M
(7)
(8)
Display release button
Business card slot
Opens the computer.
Holds a business card in position so that the webcam can capture
an image.
Identifying hardware
7
Right-side components
Component
Description
(1)
(2)
(3)
Smart card reader
Supports optional smart cards and Java™ Cards.
Supports an optical drive or hard drive.
Upgrade bay
3.0 SuperSpeed USB ports (2)
Connect optional USB devices and transfer data at a higher speed
than a 2.0 USB device.
(4)
(5)
(6)
RJ-45 (network) jack
RJ-11 (modem) jack
Security cable slot
Connects a network cable.
Connects a modem cable.
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
Left-side components
Component
Description
(1)
(2)
USB ports (3)
Vent
Connect optional USB devices.
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(3)
(4)
(5)
DisplayPort
eSATA port
1394 port
Connects an optional digital display device, such as a high-
performance monitor or projector.
Connects high-performance eSATA components, such as an
eSATA external hard drive.
Connects an optional IEEE 1394 or 1394a device, such as a
camcorder.
8
Chapter 1 Features
Component
Description
(6)
(7)
Audio-in (microphone) jack
Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
Audio-out (headphone) jack
ExpressCard slot
Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television audio.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
(8)
Supports optional ExpressCards.
Rear components
The vent enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
It is normal for the internal fan to cycle on and off during routine operation.
Component
Description
(1)
(2)
External monitor port
Power connector
Connects an external VGA monitor or projector.
Connects an AC adapter.
Identifying hardware
9
Bottom components
Component
Description
(1)
SIM slot
Contains a wireless subscriber identity module (SIM) (select
models only). The SIM slot is located inside the battery bay.
(2)
(3)
(4)
Battery bay
Holds the battery.
Docking connector
Vents (6)
Connects an optional docking device.
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(5)
(6)
(7)
(8)
(9)
Accessory battery connector
Memory module compartment
Hard drive bay
Connects an optional accessory battery.
Contains two expansion memory module slots.
Holds the hard drive.
Bluetooth compartment
Wireless module compartment
Contains a Bluetooth device.
Contains an HP Mobile Broadband Module.
NOTE: To prevent an unresponsive system, replace the wireless
module only with a wireless module authorized for use in the
computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through
Help and Support.
(10)
Battery release latch
Releases the battery from the battery bay.
10 Chapter 1 Features
Display
Component
Description
(1)
(2)
(3)
(4)
(5)
Internal display switch
Turns off the display if the display is closed while the power is on.
Record sound.
Internal microphones (2)
Webcam light
On: The webcam is in use.
Webcam
Records audio and video and captures still photographs.
Keyboard light
Illuminates the keyboard in low-light conditions when the keyboard
light button is pressed.
(6)
(7)
Keyboard light button
Ambient light sensor
Turns on the keyboard light.
Automatically adjusts the display brightness based on the lighting
conditions in your environment.
Wireless antennas (select models only)
The antennas send and receive signals from one or more wireless devices. These antennas are not
visible from the outside of the computer.
Identifying hardware 11
Component
Description
(1)
(2)
WWAN antennas (2)*
Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
WLAN antennas (2)*
Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. These notices are located in Help and Support.
Additional hardware components
12 Chapter 1 Features
Component
Description
(1)
(2)
Power cord*
Connects an AC adapter to an AC outlet.
Battery*
Powers the computer when the computer is not plugged into an
external power source.
(3)
(4)
AC adapter
Converts AC power to DC power.
Modem cable (select models only)*
Connects the internal modem to an RJ-11 telephone jack or to a
country- or region-specific modem cable adapter.
(5)
Country- or region-specific modem cable adapter Adapts the modem cable to a non-RJ-11 telephone jack.
(select models only)*
*Modem cables, batteries, modem cable adapters, and power cords vary in appearance by country or region.
Identifying the labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
Service tag—Provides important information including the following:
●
Product name (1). This is the product name affixed to the front of your notebook.
◦
◦
◦
Serial number (s/n) (2). This is an alphanumeric number that is unique to each product.
Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine
what components and parts are needed.
Model description (4). This is the number you use to locate documents, drivers, and support
for your notebook.
◦
◦
Warranty period (5). Describes the duration of the warranty period for this computer.
Have this information available when you contact technical support. The service tag label is affixed
to the bottom of the computer.
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom
of the computer.
●
Regulatory label—Provides regulatory information about the computer. The regulatory label is
affixed to the bottom of the computer.
●
●
Modem approval label—Provides regulatory information about the modem and lists the agency
approval markings required by some of the countries in which the modem has been approved for
use. You may need this information when traveling internationally. The modem approval label is
affixed inside the memory module compartment.
Identifying the labels 13
Wireless certification label(s) (select models only)—Provide information about optional wireless
devices and the approval markings of some of the countries in which the devices have been
approved for use. An optional device may be a WLAN device or a Bluetooth device. If your computer
model includes one or more wireless devices, one or more certification labels are included with
your computer. You may need this information when traveling internationally. Wireless certification
labels are affixed to the bottom of the computer.
●
SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated Circuit
Card Identifier) of your SIM. This label is located inside the battery bay.
●
●
HP Mobile Broadband Module serial number label (select models only)—Provides the serial
number of your HP Mobile Broadband Module. This label is located inside the battery bay.
14 Chapter 1 Features
2 Wireless, modem, and local area
network
Using wireless devices (select models only)
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
WLAN device—Connects the computer to wireless local area networks (commonly referred to as
Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such
as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, each mobile wireless
device communicates with a wireless router or a wireless access point.
●
HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides
access to information wherever mobile network operator service is available. In a WWAN, each
mobile device communicates to a mobile network operator’s base station. Mobile network operators
install networks of base stations (similar to cell phone towers) throughout large geographic areas,
effectively providing coverage across entire states, regions, or even countries.
●
Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled
devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each
device communicates directly with other devices, and devices must be relatively close together—
typically within 10 meters (approximately 33 feet) of each other.
●
Computers with WLAN devices support one or more of the following IEEE industry standards:
802.11b, the first popular standard, supports data rates of up to 11 Mbps and operates at a
frequency of 2.4 GHz.
●
802.11g supports data rates of up to 54 Mbps and operates at a frequency of 2.4 GHz. An 802.11g
WLAN device is backward compatible with 802.11b devices, so they can operate on the same
network.
●
802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz.
●
●
NOTE: 802.11a is not compatible with 802.11b and 802.11g.
Wi-Fi CERTIFIED 802.11n draft 2.0 supports data rates of up to 450 Mbps and may operate at 2.4
GHz or 5 GHz, making it backward compatible with 802.11a, b, and g.
NOTE: The specifications for the 802.11n WLAN are draft specifications and are not final. If the
final specifications differ from the draft specifications, it may affect the ability of the computer to
communicate with other 802.11n WLAN devices.
For more information on wireless technology, refer to the information and Web site links provided in
Help and Support.
Using wireless devices (select models only) 15
Identifying wireless and network icons
Icon
Name
Description
Wireless (connected) Identifies the location of the wireless lights and the wireless buttons on
the computer. Also identifies the Wireless Assistant software on the
computer and indicates that one or more of the wireless devices are on.
Wireless
(disconnected)
Identifies the Wireless Assistant software on the computer and
indicates that all of the wireless devices are off.
HP Connection
Manager
Opens HP Connection Manager, which enables you to create a
connection with an HP Mobile Broadband device (select models only).
Network status
(connected)
Indicates that one or more of your network drivers are installed and one
or more network devices are connected to the network.
Network status
(disconnected)
Indicates that one or more of your network drivers are installed, but no
network devices are connected to the network.
Using the wireless controls
You can control the wireless devices in your computer using these features:
Wireless button or wireless switch (referred to in this guide as the wireless button)
Wireless Assistant software (select models only)
HP Connection Manager software (select models only)
Operating system controls
●
●
●
●
Using the wireless button
The computer has a wireless button, one or more wireless devices, and one or two wireless lights,
depending on the model. All of the wireless devices on your computer are enabled at the factory, so the
wireless light is on (blue) when you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of individual
devices. If the wireless light is blue, at least one wireless device is on. If the wireless light is off, all
wireless devices are off.
NOTE: On some models, the wireless light is amber when all wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or
turn off the wireless devices simultaneously. Individual wireless devices can be controlled through
Wireless Assistant software (select models only) or through Computer Setup.
NOTE: If the wireless devices are disabled by Computer Setup, the wireless button will not work until
you reenable your devices.
16 Chapter 2 Wireless, modem, and local area network
Using Wireless Assistant software (select models only)
A wireless device can be turned on or off using the Wireless Assistant software. If a wireless device is
disabled by Computer Setup, it must be reenabled by Computer Setup before it can be turned on or off
using Wireless Assistant.
NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a
network or a Bluetooth-enabled device.
To view the state of the wireless devices, follow either of these steps:
Position the mouse pointer over the wireless icon in the notification area, at the far right of the taskbar.
– or –
Open Wireless Assistant by double-clicking the icon in the notification area.
For more information, refer to the Wireless Assistant software Help:
1. Open Wireless Assistant by double-clicking the icon in the notification area.
2. Click the Help button.
Using HP Connection Manager (select models only)
You can use HP Connection Manager to connect to WWANs using the HP Mobile Broadband device in
your computer (select models only).
To start Connection Manager, click the Connection Manager icon in the notification area, at the far
right of the taskbar.
– or –
Select Start > All Programs > HP > HP Connection Manager.
For more details about using Connection Manager, refer to the Connection Manager software Help.
Using operating system controls
Some operating systems also offer a way to manage integrated wireless devices and the wireless
connection. For example, Windows Network Connections allows you to set up a connection, connect to
a network, manage wireless networks, and diagnose and repair connections.
To access Network Connections, click Start > Control Panel > Network and Internet Connections
> Network Connections.
For more information, refer to Help and Support. Click Start > Help and Support.
Using wireless devices (select models only) 17
Using a WLAN
With a WLAN device, you can access a WLAN, which is composed of other computers and accessories
that are linked by a wireless router or a wireless access point.
NOTE: The terms wireless router and wireless access point are often used interchangeably.
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
that can accommodate a large number of computers and accessories and can separate critical
network functions.
●
A home or small office WLAN typically uses a wireless router, which allows several wireless and
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
●
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through
a service provider or a public or corporate network).
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an
Internet service provider (ISP)
●
A wireless router (purchased separately) (2)
●
●
The wireless computer (3)
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, refer to the information provided by your router manufacturer or your
ISP.
Protecting your WLAN
Because the WLAN standard was designed with only limited security capabilities—basically to foil casual
eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are
vulnerable to well-known and well-documented security weaknesses.
WLANs in public areas, or “hotspots,” like coffee shops and airports, may not provide any security. New
technologies are being developed by wireless manufacturers and hotspot service providers that make
the public environment more secure and anonymous. If you are concerned about the security of your
computer in a hotspot, limit your network activities to noncritical e-mail and basic Internet surfing.
18 Chapter 2 Wireless, modem, and local area network
When you set up a WLAN or access an existing WLAN, always enable security features to protect your
network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA) and
Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN
devices can pick up unprotected signals and either connect to your network (uninvited) or capture
information being sent across it. However, you can take precautions to protect your WLAN:
Use a wireless transmitter with built-in security
●
●
●
Many wireless base stations, gateways, and routers provide built-in security features such as
wireless security protocols and firewalls. With the correct wireless transmitter, you can protect your
network from the most common wireless security risks.
Work behind a firewall
A firewall is a barrier that checks both data and requests for data that are sent to your network and
then discards any suspicious items. Firewalls are available in many varieties, both software and
hardware. Some networks use a combination of both types.
Use wireless encryption
A variety of sophisticated encryption protocols is available for your WLAN. Find the solution that
works best for your network security:
Wired Equivalent Privacy (WEP) is a wireless security protocol that uses a WEP key to
encode or encrypt all network data before it is transmitted. Usually, you can allow the network
to assign the WEP key. Alternatively, you can set up your own key, generate a different key,
or choose other advanced options. Without the correct key, others will not be able to use the
WLAN.
◦
WPA (Wi-Fi Protected Access), like WEP, uses security settings to encrypt and decrypt data
that is transmitted over the network. However, instead of using one static security key for
encryptions as WEP does, WPA uses temporal key integrity protocol (TKIP) to dynamically
generate a new key for every packet. It also generates different sets of keys for each computer
on the network.
◦
Close your network
●
If possible, prevent your network name (SSID) from being broadcast by the wireless transmitter.
Most networks initially broadcast the name, telling any computer nearby that your network is
available. By closing the network, other computers are less likely to know that your network exists.
NOTE: If your network is closed and the SSID is not broadcast, you will need to know or remember
the SSID to connect new devices to the network. Write down the SSID and store it in a secure
place before closing the network.
Using a WLAN 19
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1. Be sure that the WLAN device is on. If it is on, the wireless light is on (blue). If the wireless light is
off, press the wireless button.
NOTE: On some models, the wireless light is amber when all wireless devices are off.
2. Select Start > Connect To.
3. Select your WLAN from the list, and then type the network security key, if required.
If the network is unsecured, meaning that anyone can access the network, a warning is
●
displayed. Click Connect Anyway to accept the warning and complete the connection.
If the network is a security-enabled WLAN, you are prompted to enter a network security key,
●
which is a security code. Type the code, and then click Connect to complete the connection.
NOTE: If no WLANs are listed, you are out of range of a wireless router or access point.
NOTE: If you do not see the network you want to connect to, click Show all connections. A list
of options will appear that includes creating a new network connection, as well as troubleshooting
connection issues.
After the connection is made, place the mouse pointer over the network status icon in the notification
area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation,
router manufacturer, and interference from other electronic devices or structural barriers such as walls
and floors.
More information about using a WLAN is available through the following resources:
Information from your ISP and the manufacturer's instructions included with your wireless router
and other WLAN equipment
●
Information and Web site links provided in Help and Support
●
For a list of public WLANs near you, contact your ISP or search the Web. Web sites that list public
WLANs include Cisco Internet Mobile Office Wireless Locations, Hotspotlist, and Geektools. Check with
each public WLAN location for cost and connection requirements.
For additional information on connecting your computer to a corporate WLAN, contact your network
administrator or IT department.
Roaming to another network
When you move your computer within range of another WLAN, Windows attempts to connect to that
network. If the attempt is successful, your computer is automatically connected to the new network. If
Windows does not recognize the new network, follow the same procedure you used initially to connect
to your WLAN.
20 Chapter 2 Wireless, modem, and local area network
Using HP Mobile Broadband (select models only)
HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access
the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile
Broadband requires a network service provider (called a mobile network operator), which in most cases
is a mobile phone network operator. Coverage for HP Mobile Broadband is similar to mobile phone voice
coverage.
When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay
connected to the Internet, send e-mail, or connect to your corporate network whether you are on the
road or outside the range of Wi-Fi hotspots.
HP supports the following technologies:
HSPA (High Speed Packet Access), which provides access to networks based on the Global
System for Mobile Communications (GSM) telecommunications standard.
●
EV-DO (Evolution Data Optimized), which provides access to networks based on the code division
multiple access (CDMA) telecommunications standard.
●
You may need the HP Mobile Broadband Module serial number to activate mobile broadband service.
The serial number is printed on a label inside the battery bay of your computer.
Some mobile network operators require the use of a subscriber identity module (SIM). A SIM contains
basic information about you, such as a PIN, as well as network information. Some computers include a
SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided in the HP
Mobile Broadband information provided with your computer or the mobile network operator may provide
it separately from the computer.
For information on inserting and removing the SIM, refer to the “Inserting a SIM” and “Removing a SIM”
sections in this chapter.
For information on HP Mobile Broadband and how to activate service with a preferred mobile network
operator, refer to the HP Mobile Broadband information included with your computer. For additional
Inserting a SIM
CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.
To insert a SIM:
1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the
computer on by pressing the power button. Then shut down the computer through the operating
system.
2. Close the display.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface, with the battery bay toward you.
6. Remove the battery.
Using HP Mobile Broadband (select models only) 21
7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.
8. Replace the battery.
NOTE: HP Mobile Broadband will be disabled if the battery is not replaced.
9. Reconnect external power.
10. Reconnect external devices.
11. Turn on the computer.
Removing a SIM
To remove a SIM:
1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the
computer on by pressing the power button. Then shut down the computer through the operating
system.
2. Close the display.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface, with the battery bay toward you.
6. Remove the battery.
22 Chapter 2 Wireless, modem, and local area network
7. Press in on the SIM (1), and then remove it from the slot (2).
8. Replace the battery.
9. Reconnect external power.
10. Reconnect external devices.
11. Turn on the computer.
Using HP Mobile Broadband (select models only) 23
Using Bluetooth wireless devices (select models only)
A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices, such as the following:
Computers (desktop, notebook, PDA)
Phones (cellular, cordless, smart phone)
Imaging devices (printer, camera)
Audio devices (headset, speakers)
●
●
●
●
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network
(PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the
Bluetooth software Help.
Bluetooth and Internet Connection Sharing (ICS)
HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway
through which other computers may connect to the Internet. When two or more computers are connected
using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other
computers may not be able to connect to the Internet using the Bluetooth network.
The strength of Bluetooth is in synchronizing information transfers between your computer and wireless
devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect
two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the
Windows operating system.
24 Chapter 2 Wireless, modem, and local area network
Troubleshooting wireless connection problems
Some possible causes for wireless connection problems include the following:
Wireless device is not installed correctly or has been disabled.
Wireless device or router hardware has failed.
●
●
●
●
Network configuration (SSID or security) has been changed.
Wireless device encountered interference from other devices.
NOTE: Wireless networking devices are included with select computer models only. If wireless
networking is not listed in the feature list on the side of the original computer package, you may add
wireless networking capability to the computer by purchasing a wireless networking device.
Before working your way through the sequence of possible solutions to your network connection
problem, be sure that device drivers are installed for all wireless devices.
Use the procedures in this chapter to diagnose and repair a computer that does not connect to the
network you want to use.
Cannot create a WLAN connection
If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly
installed on your computer:
1. Select Start > My Computer.
2. Right-click in the My Computer window.
3. Select Properties > Hardware > Device Manager > Network Adapters.
4. Identify the WLAN device from the Network adapters list. The listing for a WLAN device may include
the term wireless, wireless LAN, WLAN, or 802.11.
If no WLAN device is listed, either your computer does not have an integrated WLAN device, or
the driver for the WLAN device is not properly installed.
For more information on troubleshooting WLANs, refer to the Web site links provided in Help and
Support.
Troubleshooting wireless connection problems 25
Cannot connect to a preferred network
Windows can automatically repair a corrupted WLAN connection:
If there is a network status icon in the notification area, at the far right of the taskbar, right-click the
●
icon, and then click Repair from the menu.
Windows resets your network device and attempts to reconnect to one of the preferred networks.
If an “x” is superimposed over the network status icon, one or more of your WLAN or LAN drivers
are installed but the computer is not connected.
●
●
If there is no network status icon in the notification area, follow these steps:
1. Start > Control Panel > Network and Internet Connections > Network Connections.
2. Click on one of the connections.
3. In the left pane, click Repair this connection.
The Network connections window is displayed, and Windows resets your network device and
attempts to reconnect to one of the preferred networks.
Network icon is not displayed
If the network icon is not displayed in the notification area after you configure the WLAN, the software
driver is either missing or corrupted. A Windows “Device not Found” error message may also be
displayed. The driver must be reinstalled.
To get the latest version of the WLAN device software for your computer, follow these steps:
2. Select your country or region.
3. Click the option for software and driver downloads, and then type your computer model number in
the search box.
4. Press enter, and then follow the on-screen instructions.
NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's Web
site for the latest software.
Current network security codes are unavailable
If you are prompted for a network key or an SSID when connecting to a WLAN, the network is protected
by security. You must have the current codes to make a connection on a secure network. The SSID and
network key are alphanumeric codes that you enter into your computer to identify your computer to the
network.
For a network connected to your personal wireless router, review the router user guide for
instructions on setting up the same codes on both the router and the WLAN device.
●
For a private network, such as a network in an office or at a public Internet chat room, contact the
network administrator to obtain the codes, and then enter the codes when prompted to do so.
●
Some networks change the SSID or network keys used in their routers or access points on a regular
basis to improve security. You must change the corresponding code in your computer accordingly.
26 Chapter 2 Wireless, modem, and local area network
If you are provided with new wireless network keys and SSID for a network, and if you have previously
connected to that network, follow the steps below to connect to the network:
1. Select Control Panel > Network and Internet Connections > Network Connections.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several will be displayed.
2. Right-click the network, and then click Properties.
3. Click the Wireless Networks tab.
4. Select the network, and then click Properties.
NOTE: If the network you want is not listed, check with the network administrator to be sure that
the router or access point is operating.
5. Click the Association tab, and then enter the correct wireless encryption data into the Network
key field.
6. Click OK to save these settings.
WLAN connection is very weak
If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize
interference from other devices, as follows:
Move your computer closer to the wireless router or access point.
●
●
Temporarily disconnect wireless devices such as a microwave, cordless phone, or cellular phone
to be sure that other wireless devices are not interfering.
If the connection does not improve, try forcing the device to reestablish all connection values:
1. Select Control Panel > Network and Internet Connections > Network Connections.
2. Right-click the network, and then click Properties.
3. Click the Wireless Networks tab.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several will be displayed.
4. Select a network, and then click Remove.
Cannot connect to the wireless router
If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by
removing power from the router for 10 to 15 seconds.
If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer
to the router manufacturer's instructions.
Troubleshooting wireless connection problems 27
Using the modem (select models only)
The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable. In some
countries, a country-specific modem cable adapter is also required. Jacks for digital PBX systems may
resemble analog telephone jacks, but they are not compatible with the modem.
WARNING! Connecting the internal analog modem to a digital line can permanently damage the
modem. Immediately disconnect the modem cable if you accidentally connect it to a digital line.
If the modem cable contains noise suppression circuitry (1), which prevents interference from TV and
radio reception, orient the circuitry end (2) of the cable toward the computer.
Connecting a modem cable
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem
or telephone cable into the RJ-45 (network) jack.
To connect a modem cable:
1. Plug the modem cable into the modem jack (1) on the computer.
2. Plug the modem cable into the RJ-11 telephone wall jack (2).
28 Chapter 2 Wireless, modem, and local area network
Connecting a country-specific modem cable adapter
Telephone jacks vary by country. To use the modem and the modem cable (included with select models
only) outside the country in which you purchased the computer, you must obtain a country-specific
modem cable adapter (included with select models only).
To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow
these steps:
1. Plug the modem cable into the modem jack (1) on the computer.
2. Plug the modem cable into the country-specific modem cable adapter (2).
3. Plug the country-specific modem cable adapter (3) into the telephone wall jack.
Selecting a location setting
Viewing the current location selection
To view the current location setting for the modem, follow these steps:
1. Select Start > Control Panel.
2. Click Date, Time, Language, and Regional Options.
3. Click Regional and Language Options.
4. Your location is displayed under Location.
Using the modem (select models only) 29
Adding new locations when traveling
By default, the only location setting available to the modem is a location setting for the country in which
you purchased the computer. As you travel to different countries, set the internal modem to a location
setting that meets the operating standards of the country in which you are using the modem.
As you add new location settings, they are saved by the computer so that you can switch among settings
at any time. You can add multiple location settings for any country.
CAUTION: To prevent losing your home country settings, do not delete your current modem country
settings. To enable modem use in other countries while preserving your home country configuration,
add a new configuration for each location in which you will use the modem.
CAUTION: To prevent configuring the modem in a way that violates the telecommunications
regulations and laws of the country you are visiting, select the country in which the computer is located.
The modem may not function properly if the correct country selection is not made.
To add a location setting for the modem, follow these steps:
1. Select Start > Control Panel > Network and Internet Connections.
2. In the left side panel, click Phone and Modem Options.
3. Click the Dialing Rules tab.
4. Click New. (The New Location window is displayed.)
5. In the Location name box, type a name (such as “home” or “work”) for the new location setting.
6. Select a country or region from the Country/region drop-down list. (If you select a country or region
that is not supported by the modem, the Country/region selection for USA or UK is displayed by
default.)
7. Click OK to save your new location setting. (The Phone and Modem Options window is displayed.)
8. Do one of the following:
To set your new location setting as the current location, click OK.
●
●
To select another location setting as the current location setting, select your preference from
the settings in the Location list, and then click OK.
NOTE: You can use the preceding procedure to add location settings for places within your own
country as well as in other countries. For example, you could add a setting named “Work” that
includes dialing rules for accessing an outside line.
30 Chapter 2 Wireless, modem, and local area network
Solving travel connection problems
If you experience modem connection problems when using the computer outside of the country in which
you purchased it, try the following suggestions:
Check the telephone line type.
●
The modem requires an analog, not a digital, telephone line. A line described as a PBX line is
usually a digital line. A telephone line described as a data line, fax machine line, modem line, or
standard telephone line is usually an analog line.
Check for pulse or tone dialing.
●
An analog telephone line supports one of two dialing modes: pulse dialing or tone dialing. These
dialing mode options are selected in the Phone and Modem Options settings. The dialing mode
option selected must match the dialing mode supported by the telephone line in your location.
To determine the dialing mode supported by a telephone line, dial a few digits on the telephone,
and then listen for clicks (pulses) or tones. Clicks indicate that the telephone line supports pulse
dialing. Tones indicate that the telephone line supports tone dialing.
To change the dialing mode in your current modem location setting, follow these steps:
1. Select Start > Control Panel > Network and Internet Connections.
2. In the left side panel, click Phone and Modem Options.
3. Click the Dialing Rules tab.
4. Select your modem location setting.
5. Click Edit.
6. Click either Tone or Pulse.
7. Click OK twice.
Check the telephone number you are dialing and the response of the remote modem.
●
●
Dial a telephone number, make sure there is a response from the remote modem, and then hang
up.
Set the modem to ignore dial tones.
If the modem receives a dial tone it does not recognize, it does not dial and displays a “No Dial
Tone” error message.
To set the modem to ignore all dial tones before dialing, follow these steps:
1. Select Start > Control Panel > Network and Internet Connections.
2. In the left side panel, click Phone and Modem Options.
3. Click the Modems tab.
4. Click the listing for the modem.
5. Click Properties.
6. Click Modem.
Using the modem (select models only) 31
7. Clear the check box for Wait for dial tone before dialing.
8. Click OK twice.
Using preinstalled communication software
To use preinstalled modem software for terminal emulation and data transfer:
1. Select Start > All Programs > Accessories > Communications.
2. Click a fax or terminal emulation program or Internet connection wizard.
32 Chapter 2 Wireless, modem, and local area network
Connecting to a local area network (LAN)
Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (not included). If the
network cable contains noise suppression circuitry (1), which prevents interference from TV and radio
reception, orient the circuitry end of the cable (2) toward the computer.
To connect the network cable:
1. Plug the network cable into the network jack (1) on the computer.
2. Plug the other end of the cable into a network wall jack (2).
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a
modem or telephone cable into the RJ-45 (network) jack.
Connecting to a local area network (LAN) 33
3 Pointing devices and keyboard
Using pointing devices
Setting pointing device preferences
Use Mouse Properties in Windows to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Control Panel > Hardware and Sound > Mouse.
Using the TouchPad
To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer
to go. Use the TouchPad buttons like the corresponding buttons on an external mouse. To scroll up and
down using the TouchPad vertical scroll zone, slide your finger up or down over the lines.
NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the TouchPad
before moving it to the scroll zone. Simply sliding your finger from the TouchPad to the scroll zone will
not activate the scrolling function.
Using the pointing stick
Press the pointing stick in the direction you want to move the pointer on the screen. Use the left and
right pointing stick buttons as you would the left and right buttons on an external mouse.
Connecting an external mouse
You can connect an external USB mouse to the computer using one of the USB ports on the computer.
A USB mouse can also be connected to the system using the ports on an optional docking device.
Using the keyboard
Using hotkeys
Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3).
The icons on the f3, f4, and f8 through f11 keys represent the hotkey functions. Hotkey functions and
procedures are discussed in the following sections.
34 Chapter 3 Pointing devices and keyboard
Function
Hotkey
Display system information.
Initiate Standby.
fn+esc
fn+f3
Switch the screen image.
Display battery information.
Decrease screen brightness.
Increase screen brightness.
Activate the ambient light sensor.
fn+f4
fn+f8
fn+f9
fn+f10
fn+f11
To use a hotkey command on the computer keyboard, follow either of these steps:
Briefly press the fn key, and then briefly press the second key of the hotkey command.
– or –
●
Press and hold down the fn key, briefly press the second key of the hotkey command, and then
release both keys at the same time.
●
Displaying system information
Press fn+esc to display information about system hardware components and the system BIOS version
number.
In the Windows fn+esc display, the version of the system BIOS (basic input-output system) is displayed
as the BIOS date. On some computer models, the BIOS date is displayed in decimal format. The BIOS
date is sometimes called the system ROM version number.
Using the keyboard 35
Initiating Standby
Press fn+f3 to initiate Standby.
When Standby is initiated, your information is stored in memory, the screen is cleared, and power is
conserved. While the computer is in Standby, the power lights blink.
CAUTION: To reduce the risk of information loss, save your work before initiating Standby.
The computer must be on before you can initiate Standby.
NOTE: If a critical battery level occurs while the computer is in Standby, the computer initiates
Hibernation and the information stored in memory is saved to the hard drive. The factory setting for
critical battery action is Hibernate, but this setting can be changed in advanced power settings.
To exit Standby, briefly press the power button.
The function of the fn+f3 hotkey can be changed. For example, you can set the fn+f3 hotkey to initiate
Hibernation instead of Standby.
NOTE: In all Windows operating system windows, references to the sleep button apply to the fn+f3
hotkey.
36 Chapter 3 Pointing devices and keyboard
Switching the screen image
Press fn+f4 to switch the screen image among display devices connected to the system. For example,
if a monitor is connected to the computer, pressing fn+f4 alternates the screen image from computer
display to monitor display to simultaneous display on both the computer and the monitor.
Most external monitors receive video information from the computer using the external VGA video
standard. The fn+f4 hotkey can also alternate images among other devices receiving video information
from the computer.
The following video transmission types, with examples of devices that use them, are supported by the
fn+f4 hotkey:
LCD (computer display)
●
●
●
●
External VGA (most external monitors)
HDMI (televisions, camcorders, DVD players, VCRs, and video capture cards with HDMI ports)
Composite video (televisions, camcorders, DVD players, VCRs, and video capture cards with
composite-video-in jacks)
NOTE: Composite video devices can be connected to the system only by using an optional
docking device.
Using the keyboard 37
Decreasing screen brightness
Press fn+f9 to decrease screen brightness. Hold down the hotkey to decrease the brightness level
incrementally.
Increasing screen brightness
Press fn+f10 to increase screen brightness. Hold down the hotkey to increase the brightness level
incrementally.
Activating the ambient light sensor
Press fn+f11 to activate and deactivate the ambient light sensor.
Using the keyboard 39
Using HP Quick Launch Buttons
The HP Quick Launch Buttons enable you to quickly open programs, files, or Web sites you use
frequently. You can use the factory settings, which are described in the following table. Or you can
reprogram the buttons by opening the Q Menu in the Quick Launch Buttons control panel.
The Quick Launch Buttons include the QuickLook button (1), the QuickWeb button (2), and the calculator
button (3).
The following table describes the factory settings for the Quick Launch Buttons.
NOTE: Button functions vary, depending on the software installed on your computer.
Component
Description
(1)
QuickLook button
When the computer is powered off, pressing the QuickLook
button will launch HP QuickLook.
●
●
When the computer is powered on, pressing the QuickLook
button will launch Software Setup. If Software Setup is not
available, the default e-mail client will be launched.
(2)
(3)
QuickWeb button
Calculator button
When the computer is powered off, pressing the QuickWeb
button will launch QuickWeb.
●
●
When the computer is powered on, pressing the QuickWeb
button will launch the default Web browser.
Launches the Windows calculator.
40 Chapter 3 Pointing devices and keyboard
Opening the Quick Launch Buttons control panel
You can open the HP Quick Launch Buttons control panel in any of the following ways:
Select Start > Control Panel > Printers and Other Hardware > Quick Launch Buttons.
●
●
Double-click the HP Quick Launch Buttons icon in the notification area, at the far right of the
taskbar.
Right-click the HP Quick Launch Buttons icon in the notification area, and click Adjust HP Quick
●
Launch Buttons Properties.
NOTE: On some models, an icon is displayed on the desktop.
Opening the Quick Launch Buttons control panel 41
Using HP QuickLook
QuickLook allows you to save calendar, contact, inbox, and task information from Microsoft Outlook to
the hard drive of your computer. Then, when the computer is off, you can press the QuickLook button
on the computer to view this information without waiting for the operating system to restart.
Use QuickLook to manage contact information, calendar events, e-mail information, and tasks without
restarting your computer.
For more information about setting up and using QuickLook, refer to the QuickLook software Help.
42 Chapter 3 Pointing devices and keyboard
Using HP QuickWeb
QuickWeb is an instant-on environment that is separate from your Windows operating system.
QuickWeb allows you to rapidly access a Web browser without the need to start Windows. For
information about setting up and using QuickWeb, refer to the QuickWeb software Help.
Using the integrated numeric keypad
Using an optional external numeric keypad
Keys on most external numeric keypads function differently according to whether num lock is on or off.
(Num lock is turned off at the factory.) For example:
When num lock is on, most keypad keys type numbers.
●
●
When num lock is off, most keypad keys function like the arrow, page up, or page down keys.
When num lock on an external keypad is turned on, the num lock light on the computer is turned on.
When num lock on an external keypad is turned off, the num lock light on the computer is turned off.
To turn num lock on or off on an external keypad as you work:
Press the num lk key on the external keypad, not on the computer.
▲
Using HP QuickWeb 43
Cleaning the TouchPad and keyboard
Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,
clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.
WARNING! To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on
the keyboard surface.
Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that
can become trapped beneath the keys. A can of compressed air with a straw extension can be used to
blow air around and under the keys to loosen and remove debris.
44 Chapter 3 Pointing devices and keyboard
4 Multimedia
Multimedia features
Your computer includes multimedia features that allow you to listen to music, watch movies, and view
pictures. Your computer may include the following multimedia components:
Optical drive for playing audio and video discs
Integrated speakers for listening to music
●
●
●
●
●
Integrated microphone for recording your own audio
Integrated webcam that allows you to capture and share video
Preinstalled multimedia software that allows you to play and manage your music, movies, and
pictures
Hotkeys that provide fast access to multimedia tasks
●
NOTE: Your computer may not include all of the components listed.
The following sections explain how to identify and use the multimedia components included with your
computer.
Adjusting the volume
You can adjust the volume using the following controls:
Computer volume buttons:
●
To mute or restore volume, press the mute button (1).
◦
◦
To decrease volume, press and hold or tap the volume down button (2) until the desired
volume level is reached.
Multimedia features 45
To increase volume, press and hold or tap the volume up button (3) until the desired volume
level is reached.
◦
Windows volume control:
●
a. Click the Volume icon in the notification area, at the far right of the taskbar.
b. Increase or decrease the volume by moving the slider up or down. Select the Mute check box
to mute the volume.
– or –
a. Double-click the Volume icon in the notification area.
b. In the Speakers column, you can increase or decrease the volume by moving the Volume
slider up or down. You can also adjust the balance or mute the volume.
If the Volume icon is not displayed in the notification area, follow these steps to add it:
a. Select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio
Devices > Volume tab.
b. Select the Place volume icon in the taskbar check box.
c. Click Apply.
Program volume control:
●
Volume can also be adjusted within some programs.
Multimedia software
The computer includes preinstalled multimedia software. Some computer models also include additional
multimedia software on an optical disc.
Depending on the hardware and software included with the computer, the following multimedia tasks
may be supported:
Playing digital media, including audio and video CDs, audio and video DVDs, and Internet radio
Creating or copying data CDs
●
●
46 Chapter 4 Multimedia
Creating, editing, and burning audio CDs
●
●
Creating, editing, and burning a video or movie to a DVD or video CD
CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines:
Before writing to a disc, connect the computer to a reliable external power source. Do not write to a disc
while the computer is running on battery power.
Before writing to a disc, close all open programs except the disc software you are using.
Do not copy directly from a source disc to a destination disc or from a network drive to a destination
disc. Instead, copy from a source disc or network drive to your hard drive, and then copy from your hard
drive to the destination disc.
Do not use the computer keyboard or move the computer while the computer is writing to a disc. The
write process is sensitive to vibration.
NOTE: For information about using software included with the computer, refer to the software
manufacturer's instructions that may be provided on disc, as online Help files, or on the software
manufacturer's Web site.
Accessing your preinstalled multimedia software
To access your preinstalled multimedia software:
Select Start > All Programs, and then open the multimedia program you want to use.
▲
NOTE: Some programs may be located in subfolders.
NOTE: For details about using software included with the computer, refer to the software
manufacturer’s instructions, which may be provided with the software, on disc, or on the manufacturer’s
Web site.
Installing your preloaded multimedia software
To install preloaded software from your hard drive, select Start > All Programs > HP Software
Setup, and then follow the instructions on the screen.
Installing multimedia software from a disc
1. Insert the disc into the optical drive.
2. When the installation wizard opens, follow the on-screen instructions.
3. Restart the computer if prompted to do so.
Multimedia software 47
Audio
Your computer enables you to use a variety of audio features:
Play music using your computer speakers and/or connected external speakers
Record sound using the internal microphone or connect an external microphone
Download music from the Internet
●
●
●
●
●
●
●
Create multimedia presentations using audio and images
Transmit sound and images with instant messaging programs
Stream radio programs (select models only) or receive FM radio signals
Create or “burn” audio CDs (select models only)
Connecting external audio devices
WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and
Environmental Notices.
To connect external devices such as external speakers, headphones, or a microphone, refer to the
information provided with the device. For best results, remember the following tips:
Be sure that the device cable is securely connected to the correct jack on your computer. (Cable
connectors are normally color-coded to match the corresponding jacks on the computer.)
●
Be sure to install any drivers required by the external device.
●
NOTE: A driver is a required program that acts like a translator between the device and the
programs that use the device.
Checking your audio functions
To check the system sound on your computer, follow these steps:
1. Right-click the Volume icon on the taskbar, and then select Sounds.
– or –
Select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio
Devices.
2. When the Sounds and Audio Devices Properties window opens, click the Sounds tab. Under
Program events, select any sound event, such as a beep or alarm, and then click the right arrow
icon next to the listed sound.
You should hear sound through the speakers or through connected headphones.
To check the record functions of the computer, follow these steps:
1. Select Start > All Programs > Accessories > Entertainment > Sound Recorder.
2. Click Record and speak into the microphone. Save the file to your desktop.
3. Open Windows Media Player and play back the sound.
48 Chapter 4 Multimedia
NOTE: For best results when recording, speak directly into the microphone and record sound in a
setting free of background noise.
To confirm or change the audio settings on your computer, right-click the Sound icon on the
taskbar, or select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and
Audio Devices.
▲
Audio 49
Video
Your computer enables you to use a variety of video features:
Watch movies
●
●
●
●
Play games over the Internet
Edit pictures and video to create presentations
Connect external video devices
Connecting an external monitor or projector
Your computer has both an external monitor port and a DisplayPort that allow you to connect external
monitors and projectors.
Using the external monitor port
The external monitor port connects an external display device, such as an external monitor or a projector,
to the computer.
To connect a display device, connect the device cable to the external monitor port.
▲
NOTE: If a properly connected external display device does not display an image, press fn+f4 to
transfer the image to the device. Repeatedly pressing fn+f4 alternates the screen image between the
computer display and the device.
Using the DisplayPort
The DisplayPort connects a digital display device such as a high-performance monitor or projector. The
DisplayPort delivers higher performance over the VGA external monitor port and improves digital
connectivity.
50 Chapter 4 Multimedia
To connect a digital display device, connect the device cable to the DisplayPort.
▲
NOTE: If a properly connected external display device does not display an image, press fn+f4 to
transfer the image to the device. Repeatedly pressing fn+f4 alternates the screen image between
the computer display and the device.
To disconnect a digital display device, press the release button.
▲
Using the DreamColor display (select models only)
Computer models with the HP DreamColor display include the preinstalled HP Mobile Display Assistant
software. You can use this program to adjust display color settings such as preset color space, white
point/color temperature, and luminance/brightness.
To access Mobile Display Assistant, click the Mobile Display Assistant icon in the notification area,
▲
at the far right of the taskbar, or select Start > All Programs > HP > Mobile Display Assistant.
For more information on using Mobile Display Assistant, refer to the software Help.
Video 51
Optical drive (select models only)
Depending on the type of optical drive and software installed in your computer, the optical drive plays,
copies, and creates CDs or DVDs.
Identifying the installed optical drive
Select Start > My Computer.
▲
The type of optical drive installed in the computer is displayed under Devices with Removable
Storage.
Using optical discs (CDs, DVDs, and BDs)
An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs store
information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs.
Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc (BD) drive,
it can also read BDs.
NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are
not necessarily all of the supported optical drives.
Some optical drives can also write to optical discs as described in the following table.
Optical drive type
Write to CD-
RW
Write to DVD
±RW/R
Write to DVD±R DL
Write label to
LightScribe CD or
DVD ±RW/R
Write to BD R/RE
DVD-ROM Drive
No
No
No
No
No
No
DVD±R SuperMulti
DL LightScribe
Drive*†
Yes
Yes
Yes
Yes
Blu-ray ROM DVD±R
SuperMulti DL Drive*
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
Blu-ray R/RE DVD+/-
RW SuperMulti DL
Drive*
Yes
*Double-layer discs can store more data than single-layer discs. However, double-layer discs burned with this drive may not
be compatible with many single-layer DVD drivers and players.
†LightScribe discs must be purchased separately. LightScribe creates a grayscale image similar to black-and-white
photography.
CAUTION: To prevent possible audio and video degradation, loss of information, or loss of audio or
video playback functionality, do not initiate Standby or Hibernation while reading a CD, DVD, or BD, or
writing to a CD or DVD.
Selecting the right disc (CDs, DVDs, and BDs)
An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are also
used for commercial audio recordings and are convenient for your personal storage needs. DVDs and
52 Chapter 4 Multimedia
BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs are the same
form factor as CDs, but have a much higher storage capacity.
NOTE: The optical drive on your computer may not support all the types of optical discs discussed in
this section.
CD-R discs
Use CD-R (write-once) discs to create permanent archives and to share files with virtually anyone.
Typical uses include the following:
Distributing large presentations
●
●
●
●
●
Sharing scanned and digital photos, video clips, and written data
Making your own music CDs
Keeping permanent archives of computer files and scanned home records
Offloading files from your hard drive to free up disk space
After data is recorded, it cannot be erased or written over.
CD-RW discs
Use a CD-RW disc (a rewritable version of a CD) to store large projects that must be updated frequently.
Typical uses include the following:
Developing and maintaining large documents and project files
Transporting work files
●
●
●
●
Making weekly backups of hard drive files
Updating photos, video, audio, and data continuously
DVD±R discs
Use blank DVD±R discs to permanently store large amounts of information. After data is recorded, it
cannot be erased or written over.
DVD±RW discs
Use DVD±RW discs if you want to be able to erase or write over data that you saved earlier. This type
of disc is ideal for testing audio or video recordings before you burn them to a CD or DVD that cannot
be changed.
LightScribe DVD+R discs
Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are
read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive
and LightScribe software, you can write data to the disc and then add a designer label to the outside of
the disc.
Blu-ray Discs (BDs)
BD is a high-density optical disc format for the storage of digital information, including high-definition
video. A single-layer Blu-ray Disc can store 25 GB, over 5 times the storage capacity of a single-layer
Optical drive (select models only) 53
DVD at 4.7 GB. A dual-layer Blu-ray Disc can store 50 GB, almost 6 times the storage capacity of a
dual-layer DVD at 8.5 GB.
Typical uses include the following:
Storage of large amounts of data
High-definition video playback and storage
Video games
●
●
●
Your computer may have either a BD ROM drive or a BD R/RE drive. BD ROM is a read-only format,
while the BD R/RE formats allow you to write to BDs.
NOTE: As Blu-ray is a new format containing new technologies, certain disc, digital connection,
compatibility and/or performance issues may arise, and do not constitute defects in the product. Flawless
playback on all systems is not guaranteed.
Playing a CD, DVD, or BD
1. Turn on the computer.
2. Press the release button (1) on the drive bezel to release the disc tray.
3. Pull out the tray (2).
4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up
over the tray spindle.
NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.
5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.
6. Close the disc tray.
If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box
opens. It prompts you to select how you want to use the media content.
NOTE: For best results, be sure that your AC adapter is plugged into an external power source while
playing a BD.
54 Chapter 4 Multimedia
Configuring AutoPlay
1. Select Start > My Computer.
2. Right-click the device (such as CD-ROM drive), and then click Properties.
3. Click the AutoPlay tab, and then select one of the available actions.
4. Click OK.
NOTE: For more information about AutoPlay, refer to Help and Support.
Changing DVD region settings
Most DVDs that contain copyrighted files also contain region codes. The region codes help protect
copyrights internationally.
You can play a DVD containing a region code only if the region code on the DVD matches the region
setting on your DVD drive.
CAUTION: The region settings on your DVD drive can be changed only 5 times.
The region setting you select the fifth time becomes the permanent region setting on the DVD drive.
The number of region changes remaining is displayed on the DVD Region tab.
To change settings through the operating system:
1. Select Start > My Computer.
2. Right-click in the window and select Properties > Hardware tab > Device Manager.
3. Click the plus sign (+) next to DVD/CD-ROM drives, right-click the DVD drive for which you want
to change region settings, and then click Properties.
4. Make the desired changes on the DVD Region tab.
5. Click OK.
Observing the copyright warning
It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-
protected material, including computer programs, films, broadcasts, and sound recordings. Do not use
this computer for such purposes.
Copying a CD, DVD, or BD
1. Select Start > All Programs > Roxio > Creator Business.
2. In the right pane, click Copy Disc.
3. Insert the disc you want to copy into the optical drive.
4. Click Copy at the bottom right of the screen.
Creator Business reads the source disc and copies the data to a temporary folder on your hard
drive.
5. When prompted, remove the source disc from the optical drive and insert a blank disc into the drive.
Optical drive (select models only) 55
After the information is copied, the disc you created is ejected automatically.
Creating (burning) a CD, DVD, or BD
CAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws,
to make unauthorized copies of copyright-protected material, including computer programs, films,
broadcasts, and sound recordings. Do not use this computer for such purposes.
If your optical drive is a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such as
Windows Media Player to burn data and audio files, including MP3 and WAV music files. To burn video
files to a CD or DVD, use MyDVD.
Observe the following guidelines when burning a CD or DVD:
Before burning a disc, save and close any open files and close all programs.
●
●
A CD-R or DVD-R is usually best for burning audio files because after the information is copied, it
cannot be changed.
Because some home and car stereos will not play CD-RWs, use CD-Rs to burn music CDs.
●
●
A CD-RW or DVD-RW is generally best for burning data files or for testing audio or video recordings
before you burn them to a CD or DVD that cannot be changed.
DVD players used in home systems usually do not support all DVD formats. Refer to the user guide
that came with your DVD player for a list of supported formats.
●
●
An MP3 file uses less space than other music file formats, and the process for creating an MP3
disc is the same as the process for creating a data file. MP3 files can be played only on MP3 players
or on computers with MP3 software installed.
To burn a CD or DVD, follow these steps:
1. Download or copy the source files into a folder on your hard drive.
2. Insert a blank disc into the optical drive (select models only) or an optional external optical drive.
3. Select Start > All Programs and the name of the software you want to use.
4. Select the kind of disc you want to create—data, audio, or video.
5. Right-click Start, click Explore, and navigate to the folder where the source files are stored.
6. Open the folder, and then drag the files to the drive that contains the blank optical disc.
7. Initiate the burning process as directed by the program you have selected.
For specific instructions, refer to the software manufacturer's instructions. These instructions may be
provided with the software, on disc, or on the manufacturer's Web site.
Removing an optical disc (CD, DVD, or BD)
1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the
tray (2) until it stops.
56 Chapter 4 Multimedia
2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
3. Close the disc tray and place the disc in a protective case.
Troubleshooting
The following sections describe several common issues and resolutions.
The optical disc tray does not open for removal of a CD, DVD, or BD
1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive.
2. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it
stops.
Optical drive (select models only) 57
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
4. Close the disc tray and place the disc in a protective case.
The computer does not detect the optical drive
If Windows does not detect an attached device, the device driver software may be missing or corrupted.
If you suspect that the DVD/CD-ROM drive is not being detected, verify that the optical drive is listed in
the Device Manager utility.
1. Remove any discs from the optical drive.
2. Select Start > My Computer.
3. Right-click in the window and select Properties > Hardware tab, and then click Device
Manager.
4. In the Device Manager window, click the plus sign (+) next to DVD/CD-ROM drives, unless a minus
sign (-) is already showing. Look for an optical drive listing.
If the drive is not listed, install (or reinstall) the device driver as instructed in the section "A device
driver must be reinstalled."
A disc does not play
Save your work and close all open programs before playing a CD, DVD, or BD.
Log off the Internet before playing a CD, DVD, or BD.
Be sure that you insert the disc properly.
●
●
●
58 Chapter 4 Multimedia
Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth.
Wipe from the center of the disc to the outer edge.
●
●
●
Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit
available at many electronics stores.
Disable Standby before playing a disc.
Do not initiate Hibernation or Standby while playing a disc. Otherwise, you may see a warning
message asking if you want to continue. If this message is displayed, click No. After you click No,
the computer may behave in either of the following ways:
Playback may resume.
– or –
The playback window in the multimedia program may close. To return to playing the disc, click
◦
◦
the Play button in your multimedia program to restart the disc. In rare cases, you may need
to exit the program and then restart it.
Increase system resources:
●
Turn off external devices such as printers and scanners. Disconnecting these devices frees up
valuable system resources and results in better playback performance.
Change desktop color properties. Because the human eye cannot easily tell the difference between
colors beyond 16 bits, you should not notice any loss of color while watching a movie if you lower system
color properties to 16-bit color, as follows:
1. Right-click anywhere on the desktop except on an icon, and then select Properties > Settings.
2. Set Color quality to Medium (16 bit).
A disc does not play automatically
1. Click Start > My Computer.
2. Right-click the device (such as CD-ROM drive), and then click Properties.
3. Click the AutoPlay tab, and then select one of the available actions.
4. Click OK.
A CD, DVD, or BD should now start automatically when it is inserted into the optical drive.
NOTE: For more information about AutoPlay, refer to Help and Support.
A movie stops, skips, or plays erratically
Check to be sure the disc is not scratched or damaged.
Clean the disc.
●
●
●
Conserve system resources by trying the following suggestions:
Log off the Internet.
◦
◦
Change the color properties of the desktop:
1. Right-click on a blank area of the computer desktop, and select Properties > Settings.
Optical drive (select models only) 59
2. Set Color quality to Medium (16 bit), if this setting is not already selected.
Disconnect external devices, such as a printer, scanner, camera, or handheld device.
◦
A movie is not visible on an external display
1. If both the computer display and an external display are turned on, press fn+f4 one or more times
to switch between the two displays.
2. Configure the monitor settings to make the external display primary:
a. Right-click on a blank area of the computer desktop, and select Properties > Settings.
b. Specify a primary display and a secondary display.
NOTE: When using both displays, the DVD image will not appear on any display designated as
the secondary display.
To get information about a multimedia question not covered in this guide, select Start > Help and
Support.
The process of burning a disc does not begin, or it stops before completion
Be sure that all other programs are closed.
Turn off Standby and Hibernation.
●
●
●
Be sure that you are using the right kind of disc for your drive. See your user guides for more
information about disc types.
Be sure that the disc is inserted properly.
Select a slower write speed and try again.
●
●
●
If you are copying a disc, save the information on the source disc to your hard drive before trying
to burn the contents to a new disc, and then burn from your hard drive.
Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device
Manager.
●
A device driver must be reinstalled
Obtaining the latest HP device drivers
Follow either of the following procedures to obtain HP device drivers.
To use the HP Update Utility:
1. Select Start > All Programs > HP > HP Update.
2. On the HP Welcome screen, click Settings, and then select a time when the utility should check
for software updates on the Web.
3. Click Next to immediately check for HP software updates.
60 Chapter 4 Multimedia
To use the HP Web site:
2. Click the option for software and driver downloads, and then type your computer model number in
the product box.
3. Press enter, and then follow the on-screen instructions.
Obtaining Microsoft device drivers
You can obtain the latest Windows device drivers by using Microsoft® Update. This Windows feature
can be set to automatically check for and install updates for your hardware drivers, as well as for the
Windows operating system and other Microsoft products.
To use Microsoft Update:
2. Click Microsoft Update to get the latest updates for your computer operating system, programs,
and hardware.
3. Follow the on-screen instructions to install Microsoft Update.
4. Click Change settings and select a time for Microsoft Update to check for updates to the Windows
operating system and other Microsoft products.
5. If prompted to do so, restart your computer.
Optical drive (select models only) 61
Webcam
NOTE: This section describes features that are common to most models. Some features may not be
available on your computer.
Your computer includes an integrated webcam, located at the top of the display. With the preinstalled
software, you can use the webcam to take a photo, record a video, or make an audio recording. You
can preview the photo, video recording, or audio recording, and save it on your computer hard drive.
To access the webcam and HP Webcam software, select Start > All Programs > HP > HP Webcam.
The webcam software enables you to experiment with the following features:
Video—Record and play back webcam video.
Audio—Record and play back audio.
●
●
●
Streaming video—Use with instant message software solutions that support UVC (Universal Video
Class) cameras.
Snapshots—Take still photos.
●
●
HP Business Card Reader (select models only)—Use to transform business cards into a usable
database of contact information.
Webcam tips
For optimum performance, observe the following guidelines while using the webcam:
Be sure that you have the latest version of an instant message program before starting a video
conversation.
●
The webcam may not work properly across some network firewalls.
●
NOTE: If you are having trouble viewing or sending multimedia files to someone on another LAN
or outside your network firewall, temporarily disable the firewall, perform the task you want to
perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the
firewall as necessary, and adjust the policies and settings of other intrusion detection systems. For
additional information, contact your network administrator or IT department.
Whenever possible, place bright light sources behind the webcam and out of the picture area.
●
NOTE: For details about using your webcam, click the Help menu in the webcam software Help.
Adjusting webcam properties
You can adjust the following webcam properties:
Brightness—Controls the amount of light that is incorporated into the image. A higher brightness
setting creates a brighter image; a lower brightness setting creates a darker image.
●
Contrast—Controls the difference between lighter and darker areas on the image. A higher
contrast setting intensifies the image; a lower contrast setting maintains more of the original
information’s dynamic range, but leads to a flatter image.
●
Hue—Controls the aspect of color that distinguishes it from another color (what makes a color red,
●
green, or blue). Hue is distinct from saturation, which measures the intensity of the hue.
62 Chapter 4 Multimedia
Saturation—Controls the strength of color in the final image. A higher saturation setting creates a
bolder image; a lower saturation setting creates a more subtle image.
●
●
●
Sharpness—Controls the definition of edges in an image. A higher sharpness setting creates a
more defined image; a lower sharpness setting creates a softer image.
Gamma—Controls the contrast affecting the mid-level grays or midtones of an image. Adjusting
the gamma of an image allows you to change the brightness values of the middle range of gray
tones without dramatically altering the shadows and highlights. A lower gamma setting makes
grays look black, and makes dark colors even darker.
Backlight Compensation—Compensates in cases where a subject with a large amount of
●
background light would otherwise be obscured by blooming or silhouetting.
NightMode—Compensates for low-light conditions.
●
●
●
●
Zoom (select models only)—Adjusts the zoom percentage for taking photos or recording videos.
Horizontal or vertical—Rotates the image horizontally or vertically.
50Hz or 60Hz—Adjusts the shutter speed to achieve a video recording that does not flicker.
Customizable preset profiles for multiple lighting conditions compensate for the following lighting
conditions: incandescent, fluorescent, halogen, sunny, cloudy, night.
Capturing business card images
You can use the webcam with the HP Business Card Reader program to capture business card images
and export the text to many types of address book software, such as Microsoft® Outlook Contacts.
To capture a business card image:
1. Select Start > All Programs > HP > HP Business Card Reader.
2. To capture one business card, select Single Scan.
– or –
To capture multiple business cards, select Multi Scan.
The Preview window opens.
Webcam 63
3. Insert a business card into the business card slot on the front of the computer (1) and slide the card
to the right (2) to center it under the webcam.
NOTE: If any text is obscured by the slot, rotate the card 180 degrees, with the text facing the
webcam.
4. Slowly lower the display (1) until the webcam light (2) blinks and you hear a sound, which indicates
that the webcam is now in focus.
The webcam turns on, and the scanning process starts immediately. You will hear a camera shutter
sound when the image is captured, and the information from the card is filled in the fields
automatically.
64 Chapter 4 Multimedia
5. If you are capturing multiple business card images, remove the business card and insert another
one. The webcam light turns on when the card is in focus. The webcam then captures the business
card image and the webcam light turns off.
Repeat this step for additional business cards.
NOTE: Do not move or raise the display until you have finished capturing all of the business
cards.
6. When you have finished capturing one or more business card images, remove the business card
from the slot and raise the display.
7. Review the data captured by Business Card Reader to be sure that it is complete.
For more information on using the Business Card Reader, refer to the software Help.
Webcam 65
5 Power management
Setting power options
Using power-saving states
The computer has two power-saving states enabled at the factory: Standby and Hibernation.
When Standby is initiated, the power lights blink and the screen clears. Your work is saved to memory.
Exiting Standby is faster than exiting Hibernation. If the computer is in Standby for an extended period
or if the battery reaches a critical battery level while in Standby, the computer initiates Hibernation.
When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer
turns off.
CAUTION: To prevent possible audio and video degradation, loss of audio or video playback
functionality, or loss of information, do not initiate Standby or Hibernation while reading from or writing
to a disc or an external media card.
NOTE: You cannot initiate any type of networking connection or perform any computer functions while
the computer is in Standby or in Hibernation.
NOTE: When HP 3D DriveGuard has parked a drive, the computer will not initiate Standby or
Hibernation, and the display will be turned off.
Initiating and exiting Standby
The system is set at the factory to initiate Standby after 10 minutes of inactivity when running on battery
power and 25 minutes of inactivity when running on external power.
Power settings and timeouts can be changed using Power Options in Windows Control Panel.
With the computer on, you can initiate Standby in any of the following ways:
Press fn+f3.
●
●
Click Start > Turn Off Computer > Stand By.
If Stand by is not displayed, follow these steps:
a. Click the down arrow.
b. Select Stand by from the list.
c. Click OK.
66 Chapter 5 Power management
To exit Standby:
Briefly press the power button..
▲
When the computer exits Standby, the power lights turn on and your work returns to the screen
where you stopped working.
NOTE: If you have set a password to be required when the computer exits Standby, you must enter
your Windows password before your work will return to the screen.
Initiating and exiting Hibernation
The system is set at the factory to initiate Hibernation after 30 minutes of inactivity when running on
battery power or when the battery reaches a critical battery level.
NOTE: The system will not initiate Hibernation when running on external power.
Power settings and timeouts can be changed using Power Options in Windows Control Panel.
To initiate Hibernation:
1. Select Start > Turn Off Computer.
2. Hold down the shift key and select Hibernate.
If Hibernate is not displayed, follow these steps:
a. Click the down arrow.
b. Select Hibernate from the list.
c. Click OK.
To exit Hibernation:
Briefly press the power button.
▲
The power lights turn on and your work returns to the screen where you stopped working.
NOTE: If you have set a password to be required when the computer exits Hibernation, you must enter
your Windows password before your work will return to the screen.
Using the Power Meter
The Power Meter is located in the notification area, at the far right of the taskbar. The Power Meter
allows you to quickly access power settings and view the remaining battery charge.
To access Power Options, right-click the Power Meter icon and select Adjust Power
Properties.
●
To display the percentage of remaining battery charge, double-click the Power Meter icon.
●
Different battery meter icons indicate whether the computer is running on battery or external power.
To remove the Power Meter icon from the notification area, follow these steps:
1. Right-click the Power Meter icon in the notification area, and then click Adjust Power
Properties.
2. Click the Advanced tab.
Setting power options 67
3. Clear the Always show icon on the taskbar check box.
4. Click Apply, and then click OK.
To show the Power Meter icon in the notification area, follow these steps:
1. Select Start > Control Panel > Performance and Maintenance > Power Options.
2. Click the Advanced tab.
3. Select the Always show icon on the taskbar check box.
4. Click Apply, and then click OK.
NOTE: If you cannot see an icon you have placed in the notification area, click the Show Hidden
Icons icon (< or <<) in the notification area.
Using power schemes
A power scheme is a collection of system settings that manages how the computer uses power. Power
schemes can help you conserve power and maximize computer performance.
The following power schemes are available:
Portable/Laptop (recommended)
Home/Office Desk
Presentation
●
●
●
●
●
●
Always On
Minimal Power Management
Max Battery
You can change the settings of these power plans through Power Options.
Viewing the current scheme
Click the Power Meter icon in the notification area, at the far right of the taskbar.
– or –
▲
Select Start > Control Panel > Performance and Maintenance > Power Options.
Selecting a different power scheme
Click the Power Meter icon in the notification area, at the far right of the taskbar, and then select
▲
a power scheme from the list.
– or –
a. Select Start > Control Panel > Performance and Maintenance > Power Options.
b. Select a power scheme from the Power schemes list.
c. Click OK.
68 Chapter 5 Power management
Customizing power schemes
1. Select Start > Control Panel > Performance and Maintenance > Power Options.
2. Select a power scheme from the Power schemes list.
3. Modify the Plugged in and Running on batteries settings as needed.
4. Click OK.
Setting password protection upon exiting Standby
To set the computer to prompt for a password when the computer exits Standby, follow these steps:
1. Right-click the Power Meter icon in the notification area, and then click Adjust Power
Properties.
2. Click the Advanced tab.
3. Select the Prompt for password when computer resumes from standby check box.
4. Click Apply.
Setting power options 69
Using external AC power
External AC power is supplied through one of the following devices:
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,
a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
Approved AC adapter
●
●
Optional docking device
Connect the computer to external AC power under any of the following conditions:
WARNING! Do not charge the computer battery while you are onboard aircraft.
When you are charging or calibrating a battery
When you are installing or modifying system software
When you are writing information to a CD or DVD
●
●
●
When you connect the computer to external AC power, the following events occur:
The battery begins to charge.
●
●
If the computer is turned on, the power meter icon in the notification area changes appearance.
When you disconnect external AC power, the following events occur:
The computer switches to battery power.
●
●
The display brightness is automatically decreased to save battery life. To increase display
brightness, press the fn+f10 hotkey or reconnect the AC adapter.
Connecting the AC adapter
WARNING! To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times.
Disconnect power from the computer by unplugging the power cord from the AC outlet (not by
unplugging the power cord from the computer).
If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-
pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The
grounding pin is an important safety feature.
To connect the computer to external AC power:
1. Plug the AC adapter into the power connector (1) on the computer.
2. Plug the power cord into the AC adapter (2).
70 Chapter 5 Power management
3. Plug the other end of the power cord into an AC outlet (3).
Using battery power
When a charged battery is in the computer and the computer is not plugged into external power, the
computer runs on battery power. When the computer is plugged into external AC power, the computer
runs on AC power.
If the computer contains a charged battery and is running on external AC power supplied through the
AC adapter, the computer switches to battery power if the AC adapter is disconnected from the
computer.
NOTE: The display brightness is decreased to save battery life when you disconnect AC power. To
increase display brightness, use the fn+f10 hotkey or reconnect the AC adapter.
You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery
in the computer whenever the computer is plugged into AC power charges the battery and also protects
your work in case of a power outage. However, a battery in the computer slowly discharges when the
computer is off and unplugged from external power.
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a
replacement battery provided by HP, or a compatible battery purchased from HP.
Computer battery life varies, depending on power management settings, programs running on the
computer, display brightness, external devices connected to the computer, and other factors.
Finding battery information in Help and Support
To locate battery information for your computer, select Start > Help and Support > Learn More About
Your PC.
Using Battery Check
Battery Check provides information on the status of the battery installed in the computer.
Using battery power 71
To run Battery Check:
1. Connect the AC adapter to the computer.
NOTE: The computer must be connected to external power for Battery Check to function properly.
2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical, and then
click the Power tab.
Battery Check examines the battery and its cells to see if they are functioning properly, and then reports
the results of the examination.
Displaying the remaining battery charge
Double-click the Power Meter icon in the notification area, at the far right of the taskbar.
▲
– or –
Select Start > Control Panel > Performance and Maintenance > Power Options > Power
Meter tab.
Most charge indicators report battery status as both a percentage and as the number of minutes of
charge remaining:
The percentage indicates the approximate amount of charge remaining in the battery.
●
●
The time indicates the approximate running time remaining on the battery if the battery continues
to provide power at the current level. For example, the time remaining will decrease when a DVD
is playing and will increase when a DVD stops playing.
When a battery is charging, a lightning bolt icon may be superimposed over the battery icon on the
Power Meter screen.
Inserting or removing the battery
CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent
loss of information, save your work, and initiate Hibernation or shut down the computer through Windows
before removing the battery.
To insert the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
72 Chapter 5 Power management
2. Insert the battery into the battery bay (1) until it is seated.
The battery release latch (2) automatically locks the battery into place.
To remove the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery release latch (1) to release the battery.
3. Remove the battery (2).
Charging a battery
WARNING! Do not charge the computer battery while you are onboard aircraft.
The battery charges whenever the computer is plugged into external power through an AC adapter, an
optional power adapter, an optional expansion product, or an optional docking device.
Using battery power 73
The battery charges whether the computer is off or in use, but it charges faster when the computer is
off.
Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer
or cooler than room temperature.
To prolong battery life and optimize the accuracy of battery charge displays, follow these
recommendations:
If you are charging a new battery, charge it fully before turning on the computer.
Charge the battery until the battery light turns off.
●
●
NOTE: If the computer is on while the battery is charging, the battery meter in the notification
area may show 100 percent charge before the battery is fully charged.
Allow the battery to discharge below 5 percent of a full charge through normal use before charging
it.
●
●
If the battery has been unused for one month or more, calibrate the battery instead of simply
charging it.
The battery light displays charge status:
On: The battery is charging.
●
●
●
Blinking: The battery has reached a low battery level or critical battery level and is not charging.
Off: The battery is fully charged, in use, or not installed.
Maximizing battery discharge time
Battery discharge time varies, depending on the features you use while on battery power. Maximum
discharge time gradually shortens as the battery storage capacity naturally degrades.
Tips for maximizing battery discharge time:
Lower the brightness on the display.
●
●
●
Remove the battery from the computer when it is not being used or charged.
Store the battery in a cool, dry location.
Managing low battery levels
The information in this section describes the alerts and system responses set at the factory. Some low-
battery alerts and system responses can be changed using Power Options in Windows Control Panel.
Preferences set using Power Options do not affect lights.
Identifying low battery levels
When a battery that is the sole power source for the computer reaches a low battery level, the battery
light blinks.
If a low battery level is not resolved, the computer enters a critical battery level, and the battery light
blinks rapidly.
74 Chapter 5 Power management
The computer takes the following actions for a critical battery level:
If Hibernation is enabled and the computer is on or in Standby, the computer initiates Hibernation.
●
●
If Hibernation is disabled and the computer is on or in Standby, the computer remains briefly in
Standby, and then shuts down and loses any unsaved information.
Using battery power 75
Resolving a low battery level
CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level
and has initiated Hibernation, do not restore power until the power lights turn off.
Resolving a low battery level when external power is available
Connect one of the following devices:
▲
AC adapter
●
●
●
Optional expansion product or docking device
Optional power adapter
Resolving a low battery level when a charged battery is available
1. Turn off the computer or initiate Hibernation.
2. Remove the discharged battery, and then insert a charged battery.
3. Turn on the computer.
Resolving a low battery level when no power source is available
Initiate Hibernation.
▲
– or –
Save your work and shut down the computer.
Resolving a low battery level when the computer cannot exit Hibernation
When the computer lacks sufficient power to exit Hibernation, follow these steps:
1. Insert a charged battery or plug the computer into external power.
2. Exit Hibernation by briefly pressing the power button.
Calibrating a battery
Calibrate a battery under the following conditions:
When battery charge displays seem inaccurate
●
●
When you observe a significant change in battery run time
Even if a battery is heavily used, it should not need to be calibrated more than once a month. It is also
not necessary to calibrate a new battery.
Step 1: Fully charge the battery
WARNING! Do not charge the computer battery while you are onboard aircraft.
NOTE: The battery charges whether the computer is off or in use, but it charges faster when the
computer is off.
76 Chapter 5 Power management
To fully charge the battery:
1. Insert the battery into the computer.
2. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or
optional docking device, and then plug the adapter or device into external power.
The battery light on the computer turns on.
3. Leave the computer plugged into external power until the battery is fully charged.
The battery light on the computer turns off.
Step 2: Disable Hibernation and Standby
1. Right-click the Power Meter icon in the notification area, at the far right of the taskbar, and then
click Adjust Power Properties.
– or –
Select Start > Control Panel > Performance and Maintenance > Power Options.
2. Record the 4 settings listed in the Running on batteries and Plugged in columns so that you can
reset them after the calibration.
3. Set the 4 options to Never.
4. Click OK.
Step 3: Discharge the battery
The computer must remain on while the battery is being discharged. The battery can discharge whether
or not you are using the computer, but the battery will discharge faster while you are using it.
If you plan to leave the computer unattended during the discharge, save your information before
beginning the discharge procedure.
●
If you use the computer occasionally during the discharge procedure and have set energy-saving
timeouts, expect the following performance from the system during the discharge process:
●
The monitor will not turn off automatically.
◦
◦
◦
Hard drive speed will not decrease automatically when the computer is idle.
System-initiated Hibernation will not occur.
To discharge a battery:
1. Unplug the computer from its external power source, but do not turn off the computer.
2. Run the computer on battery power until the battery is discharged. The battery light begins to blink
when the battery has discharged to a low battery level. When the battery is discharged, the battery
light turns off and the computer shuts down.
Using battery power 77
Step 4: Fully recharge the battery
To recharge the battery:
1. Plug the computer into external power and maintain external power until the battery is fully
recharged. When the battery is recharged, the battery light on the computer turns off.
You can use the computer while the battery is recharging, but the battery will charge faster if the
computer is off.
2. If the computer is off, turn it on when the battery is fully charged and the battery light has turned
off.
Step 5: Reenable Hibernation and Standby
CAUTION: Failure to reenable Hibernation after calibration may result in a full battery discharge and
information loss if the computer reaches a critical battery level.
1. Select Start > Control Panel > Performance and Maintenance > Power Options.
2. Reenter the settings that you recorded for the items in the Plugged in column and the Running
on batteries column.
3. Click OK.
Conserving battery power
Select low power-use settings through Power Options in Windows Control Panel.
●
●
Turn off wireless and local area network (LAN) connections and exit modem applications when you
are not using them.
Disconnect external devices that are not plugged into an external power source, when you are not
using them.
●
Stop, disable, or remove any external media cards that you are not using.
Use the fn+f9 and fn+f10 hotkeys to adjust screen brightness as needed.
If you leave your work, initiate Standby or Hibernation, or shut down the computer.
●
●
●
Storing a battery
CAUTION: To prevent damage to a battery, do not expose it to high temperatures for extended periods
of time.
If a computer will be unused and unplugged from external power for more than two weeks, remove the
battery and store it separately.
To prolong the charge of a stored battery, place it in a cool, dry place.
NOTE: A stored battery should be checked every six months. If the capacity is less than 50 percent,
recharge the battery before returning it to storage.
Calibrate a battery before using it if it has been stored for one month or more.
78 Chapter 5 Power management
Disposing of a used battery
WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture a battery; short
the external contacts on a battery; or dispose of a battery in fire or water. Do not expose a battery to
temperatures above 60˚C (140˚F). Replace the battery only with a battery approved for this computer.
Refer to the Regulatory, Safety and Environmental Notices for battery disposal information.
Replacing the battery
Computer battery life varies, depending on the power management settings, programs running on the
computer, display brightness, external devices connected to the computer, and other factors.
Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when
the battery storage capacity has reached a “weak” condition. A message refers you to the HP Web site
for more information about ordering a replacement battery. If the battery is possibly covered by an HP
warranty, instructions include a warranty ID.
NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing
a new battery when the storage capacity indicator turns green-yellow.
Using battery power 79
Testing an AC adapter
Test the AC adapter if the computer exhibits any of the following symptoms:
The computer will not turn on when connected to the AC adapter.
●
●
The display does not turn on when the computer is connected to the AC adapter and external
power.
The power light is off when the computer is connected to the AC adapter.
●
To test the AC adapter:
1. Remove the battery from the computer.
2. Connect the AC adapter to the computer and to an AC outlet.
3. Turn on the computer.
If the power light turns on, the AC adapter is functioning properly.
●
●
If the power light remains off, the AC adapter is not functioning and should be replaced.
Contact technical support for information on obtaining a replacement AC power adapter. Select
Start > Help and Support > Contact support.
Shutting down the computer
CAUTION: Unsaved information will be lost when the computer is shut down.
The Shut Down command closes all open programs, including the operating system, and then turns off
the display and computer.
Shut down the computer under any of the following conditions:
When you need to replace the battery or access components inside the computer
●
●
●
When you are connecting an external hardware device that does not connect to a USB port
When the computer will be unused and disconnected from external power for an extended period
To shut down the computer, follow these steps:
NOTE: If the computer is in Standby or in Hibernation, you must first exit Standby or Hibernation before
shutdown is possible.
1. Save your work and close all open programs.
2. Select Start > Turn Off Computer > Turn Off.
NOTE: If you have been registered to a network domain, the button you click will be called Shut
Down instead of Turn Off Computer.
80 Chapter 5 Power management
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the
following emergency procedures in the sequence provided:
Press ctrl+alt+delete. Then, click Shut Down > Turn Off.
Press and hold the power button for at least 5 seconds.
●
●
●
Disconnect the computer from external power and remove the battery.
Shutting down the computer 81
6 Drives
Identifying installed drives
Your computer includes a hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-state
memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive.
To view the drives installed on the computer, select Start > My Computer.
Handling drives
Drives are fragile computer components that must be handled with care. Refer to the following cautions
before handling drives. Additional cautions are included with the procedures to which they apply.
82 Chapter 6 Drives
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information,
observe these precautions:
Before you move a computer or external hard drive from one location, initiate Standby, and allow the
screen to clear.
Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.
Do not touch the connector pins on a removable drive or on the computer.
Handle a drive carefully; do not drop a drive or place items on it.
Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer
is off or in Hibernation, turn the computer on and then shut it down through the operating system.
Do not use excessive force when inserting a drive into a drive bay.
Do not type on the keyboard or move the computer while the optical drive is writing to a disc. The write
process is sensitive to vibration.
When the battery is the only source of power, be sure that the battery is sufficiently charged before
writing to media.
Avoid exposing a drive to temperature or humidity extremes.
Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.
Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, or
storing a drive.
If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging
and label the package “FRAGILE.”
Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-
through devices and security wands. The airport security devices that check carry-on luggage, such as
conveyor belts, use x-rays instead of magnetism and will not damage a drive.
Handling drives 83
Improving hard drive performance
Using Disk Defragmenter
As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates
the fragmented files and folders on the hard drive so that the system can run more efficiently.
After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive
and the number of fragmented files, Disk Defragmenter may take more than an hour to complete. You
may want to set it to run during the night or another time when you do not need access to your computer.
HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter
to run on a monthly schedule, but you can defragment your computer manually at any time.
To run Disk Defragmenter:
1. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.
2. Under Volume, click the listing for the hard drive, usually listed as (C:), and then click
Defragment.
For additional information, access the Disk Defragmenter software Help.
Using Disk Cleanup
Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk
space and help the computer to run more efficiently.
To run Disk Cleanup:
1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup.
2. Follow the on-screen instructions.
84 Chapter 6 Drives
Using HP 3D DriveGuard
HP 3D DriveGuard protects the hard drive by parking the drive and halting I/O requests under either of
the following conditions:
You drop the computer.
●
●
You move the computer with the display closed while the computer is running on battery power.
A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal
operation.
NOTE: Hard drives that are in an optional docking device or are connected to a USB port are not
protected by HP 3D DriveGuard.
For more information, refer to the HP 3D DriveGuard online Help.
Identifying HP 3D DriveGuard status
The drive light on the computer changes to an amber color to show that the drive is parked. To determine
whether drives are currently protected or whether a drive is parked, use the icon in the notification area,
at the far right of the taskbar:
If the software is enabled, a green check mark is superimposed over the hard drive icon.
If the software is disabled, a red X is superimposed over the hard drive icon.
If the drives are parked, a yellow moon is superimposed over the hard drive icon.
●
●
●
If HP 3D DriveGuard has parked the drive, the computer will behave in the following ways:
The computer will not shut down.
●
●
The computer will not initiate Standby or Hibernation, except as described in the following Note.
NOTE: If the computer is running on battery power and reaches a critical battery level, HP 3D
DriveGuard allows the computer to initiate Hibernation.
The computer will not activate battery alarms set on the Alarms tab in Power Options Properties.
●
Before you move the computer, HP recommends that you either shut it down or initiate Standby or
Hibernation.
Using HP 3D DriveGuard software
The HP 3D DriveGuard software enables you to perform the following tasks:
Enable and disable HP 3D DriveGuard.
●
NOTE: Depending on your user privileges, you may not be able to enable or disable HP 3D
DriveGuard.
Determine whether a drive in the system is supported.
Hide or show the icon in the notification area.
●
●
Using HP 3D DriveGuard 85
To open the software and change settings, follow these steps:
1. Double-click the icon in the notification area, at the far right of the taskbar.
– or –
Right-click the icon in the notification area, and then select Settings.
2. Click the appropriate button to change settings.
3. Click OK.
86 Chapter 6 Drives
Replacing the hard drive in the hard drive bay
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the
hard drive while the computer is on, in Standby, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
To remove a hard drive:
1. Save your work.
2. Shut down the computer and close the display.
3. Disconnect all external hardware devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface, with the hard drive bay toward you.
6. Remove the battery from the computer.
7. Loosen the hard drive cover screws (1).
8. Remove the hard drive cover (2).
9. Loosen the hard drive screw (1).
10. Pull the hard drive tab to the right (2) to disconnect the hard drive.
Replacing the hard drive in the hard drive bay 87
11. Lift the hard drive (3) out of the hard drive bay.
To install a hard drive:
1. Insert the hard drive into the hard drive bay (1).
2. Pull the hard drive tab (2) to the left to connect the hard drive.
3. Tighten the hard drive screw (3).
4. Align the tabs (1) on the hard drive cover with the notches on the computer.
5. Replace the cover (2).
88 Chapter 6 Drives
6. Tighten the hard drive cover screws (3).
7. Replace the battery.
8. Turn the computer right-side up, and then reconnect external power and external devices.
9. Turn on the computer.
Replacing the hard drive in the hard drive bay 89
Replacing a drive in the upgrade bay
The upgrade bay can hold either a hard drive or an optical drive.
Replacing a hard drive
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before removing the hard drive from the upgrade bay. Do not remove the hard
drive while the computer is on, in Standby, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
To remove a hard drive from the upgrade bay:
1. Save your work.
2. Shut down the computer and close the display.
3. Disconnect all external hardware devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface, with the upgrade bay toward you.
6. Remove the battery from the computer.
7. Remove the protective screw caps (1), and then remove the hard drive screws (2) from the upgrade
bay.
8. Loosen the upgrade bay screw (1).
90 Chapter 6 Drives
9. Using a flat-bladed screwdriver, gently push the tab to release the hard drive (2).
10. Remove the hard drive from the upgrade bay.
Replacing a drive in the upgrade bay 91
To install a hard drive in the upgrade bay:
1. Insert the hard drive into the upgrade bay.
2. Tighten the upgrade bay screw.
92 Chapter 6 Drives
3. Replace the hard drive screws (1), and then replace the protective screw caps (2).
4. Replace the battery.
5. Turn the computer right-side up, and then reconnect external power and external devices.
6. Turn on the computer.
Replacing an optical drive
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before removing the optical drive from the upgrade bay. Do not remove the
optical drive while the computer is on, in Standby, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
To remove an optical drive from the upgrade bay:
1. Save your work.
2. Shut down the computer and close the display.
3. Disconnect all external hardware devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface, with the upgrade bay toward you.
6. Remove the battery from the computer.
7. Loosen the upgrade bay screw (1).
Replacing a drive in the upgrade bay 93
8. Using a flat-bladed screwdriver, gently push the tab to release the optical drive (2).
9. Remove the optical drive from the upgrade bay.
94 Chapter 6 Drives
To install an optical drive in the upgrade bay:
1. Insert the optical drive into the upgrade bay.
2. Tighten the upgrade bay screw.
3. Replace the battery.
4. Turn the computer right-side up, and then reconnect external power and external devices.
5. Turn on the computer.
Replacing a drive in the upgrade bay 95
7 External devices
Using a USB device
Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external
device, such as a USB keyboard, mouse, drive, printer, scanner, or hub.
Some USB devices may require additional support software, which is usually included with the device.
For more information about device-specific software, refer to the manufacturer's instructions.
Your computer model has 5 USB ports, which support USB 1.0, USB 1.1, USB 2.0, and USB 3.0 devices.
A USB hub provides additional USB ports that can be used with the computer.
Connecting a USB device
CAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device.
To connect a USB device to the computer, connect the USB cable for the device to the USB
port.
▲
You will hear a sound when the device has been detected.
NOTE: The first time you connect a USB device, a message is displayed in the notification area to let
you know the device is recognized by the computer.
Stopping and removing a USB device
CAUTION: To prevent loss of information or an unresponsive system, stop a USB device before
removing it.
96 Chapter 7 External devices
CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device.
To stop and remove a USB device:
1. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the
taskbar.
NOTE: To display the Safely Remove Hardware icon, click the Show Hidden Icons icon (< or
<<) in the notification area.
2. Click the name of the device in the list.
NOTE: If the USB device is not listed, you do not have to stop the device before you remove it.
3. Click Stop, and then click OK.
4. Remove the device.
Using USB legacy support
USB legacy support (enabled at the factory) permits the following actions:
Using a USB keyboard, mouse, or hub connected to a USB port on the computer during startup or
in an MS-DOS-based program or utility
●
Starting or restarting from an optional external MultiBay or an optional USB bootable device
●
To disable or reenable USB legacy support in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter the BIOS Setup.
3. Use a pointing device or the arrow keys to select System Configuration, and then select Device
Configurations.
4. To disable USB legacy support, click Disabled next to USB legacy support. To reenable USB
legacy support, click Enabled next to USB legacy support.
5. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen,
and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then follow the on-screen
instructions.
Your changes go into effect when the computer restarts.
Using a USB device 97
Using a 1394 device
IEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to the
computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection.
Some 1394 devices may require additional support software, which is usually included with the device.
For more information about device-specific software, refer to the manufacturer's instructions.
The 1394 port also supports IEEE 1394a devices.
Connecting a 1394 device
CAUTION: To prevent damage to a 1394 port connector, use minimal force when connecting a 1394
device.
To connect a 1394 device to the computer, connect the 1394 cable for the device to the 1394
port.
▲
You will hear a sound when the device has been detected.
Stopping and removing a 1394 device
CAUTION: To prevent loss of information or an unresponsive system, stop the 1394 device before
removing it.
CAUTION: To prevent damage to a 1394 connector, do not pull on the cable to remove the 1394
device.
1. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the
taskbar.
NOTE: To display the Safely Remove Hardware icon, click the Show Hidden Icons icon (< or
<<) in the notification area.
2. Click the name of the device in the list.
NOTE: If the device is not listed, you do not have to stop the device before you remove it.
3. Click Stop, and then click OK.
4. Remove the device.
98 Chapter 7 External devices
Using an eSATA device
An eSATA port connects an optional high-performance eSATA component, such as an eSATA external
hard drive.
Some eSATA devices may require additional support software, which is usually included with the device.
For more information about device-specific software, refer to the software manufacturer’s instructions.
These instructions may be provided with the software, on disc, or on the manufacturer’s Web site.
Connecting an eSATA device
CAUTION: To prevent damage to an eSATA port connector, use minimal force to connect an eSATA
device.
To connect an eSATA device to the computer, connect the eSATA cable for the device to the
eSATA port.
▲
You will hear a sound when the device has been detected.
Stopping and removing an eSATA device
CAUTION: To prevent loss of information or an unresponsive system, stop the eSATA device before
removing it.
CAUTION: To prevent damage to an eSATA connector, do not pull on the cable to remove the eSATA
device.
1. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the
taskbar.
NOTE: To display the Safely Remove Hardware icon, click the Show Hidden Icons icon
(< or <<) in the notification area.
2. Click the name of the device in the list.
NOTE: If the device is not displayed, you do not have to stop the device before you remove it.
3. Click Stop, and then click OK.
4. Remove the device.
Using an eSATA device 99
Using external drives
Removable external drives expand your options for storing and accessing information. A USB drive can
be added by connecting the drive to a USB port on the computer.
USB drives include the following types:
1.44-megabyte diskette drive
●
●
●
●
●
Hard drive module (a hard drive with an adapter attached)
DVD-ROM Drive
DVD/CD-RW Combo Drive
DVD±RW/CD-RW Combo Drive
Using optional external devices
NOTE: For more information about required software and drivers, or to learn which computer port to
use, refer to the manufacturer's instructions.
To connect an external device to the computer:
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be
sure that the device is turned off and the AC power cord is unplugged.
1. Connect the device to the computer.
2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.
3. Turn on the device.
To disconnect an unpowered external device, turn off the device, and then disconnect it from the
computer. To disconnect a powered external device, turn off the device, disconnect it from the computer,
and then unplug the AC power cord.
100 Chapter 7 External devices
8 External media cards
Using Media Card Reader cards
Optional digital cards provide secure data storage and convenient data sharing. These cards are often
used with digital media–equipped cameras and PDAs as well as with other computers.
The Digital Media Slot supports the following digital card formats:
Memory Stick (MS)
●
●
●
●
●
●
●
●
Memory Stick Pro (MSP)
MultiMediaCard (MMC)
Secure Digital Input/Output (SD I/O)
Secure Digital (SD) Memory Card
xD-Picture Card (XD)
xD-Picture Card (XD) Type H
xD-Picture Card (XD) Type M
Inserting a digital card
CAUTION: To avoid damaging the digital card or the computer, do not insert any type of adapter into
the SD Card Reader.
CAUTION: To prevent damage to the digital card connectors, use minimal force to insert a digital card.
1. Hold the digital card label-side up, with the connectors facing the computer.
102 Chapter 8 External media cards
2. Insert the card into the Media Card Reader, and then push in on the card until it is firmly seated.
You will hear a sound when the device has been detected, and a menu of available options may
be displayed.
Stopping and removing a digital card
CAUTION: To prevent loss of data or an unresponsive system, stop a digital card before removing it.
1. Save your information and close all programs associated with the digital card.
NOTE: To stop a data transfer, click Cancel in the operating system Copying window.
2. Stop the digital card:
a. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the
taskbar.
NOTE: To display the Safely Remove Hardware icon, click the Show Hidden Icons icon
(< or <<) in the notification area.
b. Click the name of the digital card in the list.
c. Click Stop, and then click OK.
3. Press in on the digital card (1), and then remove the card from the slot (2).
Using Media Card Reader cards 103
Using ExpressCards (select models only)
An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot.
Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the
Personal Computer Memory Card International Association (PCMCIA).
Configuring an ExpressCard
Install only the software required for your device. If you are instructed by the ExpressCard manufacturer
to install device drivers:
Install only the device drivers for your operating system.
●
●
Do not install other software, such as card services, socket services, or enablers, supplied by the
ExpressCard manufacturer.
Inserting an ExpressCard
CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card
into an ExpressCard slot.
CAUTION: To prevent damage to the connectors:
Use minimal force when inserting an ExpressCard.
Do not move or transport the computer when an ExpressCard is in use.
The ExpressCard slot may contain a protective insert. To remove the insert:
1. Press in on the insert (1) to unlock it.
2. Pull the insert out of the slot (2).
To insert an ExpressCard:
1. Hold the card label-side up, with the connectors facing the computer.
104 Chapter 8 External media cards
2. Insert the card into the ExpressCard slot, and then push in on the card until it is firmly seated.
You will hear a sound when the device has been detected, and a menu of options may be displayed.
NOTE: The first time you insert an ExpressCard, a message is displayed in the notification area
to let you know the device is recognized by the computer.
NOTE: An inserted ExpressCard uses power even when idle. To conserve power, stop or remove an
ExpressCard when it is not in use.
Stopping and removing an ExpressCard
CAUTION: To prevent loss of data or an unresponsive system, stop an ExpressCard before removing
it.
1. Save your information and close all programs associated with the ExpressCard.
NOTE: To stop a data transfer, click Cancel in the operating system Copying window.
2. Stop the ExpressCard:
a. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the
taskbar.
NOTE: To display the Safely Remove Hardware icon, click the Show Hidden Icons icon
(< or <<) in the notification area.
b. Click the name of the ExpressCard in the list.
c. Click Stop, and then click OK.
3. Release and remove the ExpressCard:
a. Gently press in on the ExpressCard (1) to unlock it.
b. Pull the ExpressCard out of the slot (2).
Using ExpressCards (select models only) 105
Using Smart Cards (select models only)
NOTE: The term smart card is used throughout this chapter to refer to both smart cards and Java™
Cards.
A smart card is a credit card–sized accessory that carries a microchip containing memory and a
microprocessor. Like personal computers, smart cards have an operating system to manage input and
output, and they include security features to protect against tampering. Industry-standard smart cards
are used with the smart card reader (select models only).
A PIN is needed to gain access to the contents of the microchip. For more information about smart card
security features, refer to Help and Support.
NOTE: Your computer may look slightly different from the illustrations in this chapter.
Inserting a smart card
To insert a smart card:
1. Holding the smart card label-side up, gently slide the card into the smart card reader until the card
is seated.
2. Follow the on-screen instructions for logging on to the computer using the smart card PIN.
Removing a smart card
To remove a smart card:
106 Chapter 8 External media cards
Grasp the edge of the smart card, and pull it out of the smart card reader.
▲
Using Smart Cards (select models only) 107
9 Memory modules
The computer has two memory module compartments. The primary memory module compartment is
located under the keyboard. The expansion memory module compartment is located on the bottom of
the computer.
The memory capacity of the computer can be upgraded by adding a memory module to the vacant
expansion memory module slot or by upgrading the existing memory module in the primary memory
module slot.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord
and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any
procedure, touch a grounded metal object to be sure that you are discharged of static electricity.
108 Chapter 9 Memory modules
Adding or replacing a memory module in the expansion
memory module slot
To add or replace a memory module in the expansion memory module slot, follow these steps:
1. Save your work.
2. Shut down the computer and close the display.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing
the power button. Then shut down the computer through the operating system.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface.
6. Remove all batteries from the computer.
7. Loosen the memory module compartment cover screws (1).
8. Lift the memory module compartment cover (2) away from the computer.
9. Remove the memory module:
Adding or replacing a memory module in the expansion memory module slot 109
NOTE: If the expansion memory module slot is not populated, bypass step 9 and proceed to step
10.
a. Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
b. Grasp the edge of the memory module (2), and gently pull the module out of the memory
module slot.
To protect a memory module after removal, place it in an electrostatic-safe container.
NOTE: Depending on the memory configuration of your computer, the left DIMM connector
may not be populated.
10. Insert a memory module:
a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module and do not bend the memory
module.
b. With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
110 Chapter 9 Memory modules
c. Gently press the memory module (3) down, applying pressure to both the left and right edges
of the memory module, until the retention clips snap into place.
NOTE: Depending on the memory configuration of your computer, the left DIMM connector
may not be populated.
11. Align the tabs (1) on the memory module compartment cover with the notches on the computer.
12. Close the cover (2).
13. Tighten the memory module compartment cover screws (3).
14. Replace the battery.
15. Turn the computer right-side up, and then reconnect external power and external devices.
16. Turn on the computer.
Adding or replacing a memory module in the expansion memory module slot 111
Upgrading a memory module in the primary memory
module slot
To upgrade a memory module in the primary memory module slot, follow these steps:
1. Save your work.
2. Shut down the computer.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing
the power button. Then shut down the computer through the operating system.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface.
6. Remove all batteries from the computer.
7. Loosen the 3 keyboard access screws.
8. Turn the computer over and open it.
9. Slide the 4 keyboard release latches (1) to release the keyboard.
112 Chapter 9 Memory modules
10. Gently lift the top edge of the keyboard (2) and tilt the keyboard over until it rests on the palm rest
of the computer.
11. Remove the memory module:
a. Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
b. Grasp the edge of the memory module (2), and gently pull the module out of the memory
module slot.
To protect a memory module after removal, place it in an electrostatic-safe container.
NOTE: Depending on the memory configuration of your computer, the bottom DIMM
connector may not be populated.
Upgrading a memory module in the primary memory module slot 113
12. Insert a memory module:
a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module and do not bend the memory
module.
b. With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
c. Gently press the memory module (3) down, applying pressure to both the left and right edges
of the memory module, until the retention clips snap into place.
NOTE: Depending on the memory configuration of your computer, the bottom DIMM
connector may not be populated.
13. Replace the keyboard (1).
14. Slide the 4 keyboard release latches (2) to lock the keyboard.
15. Close the cover.
16. Turn the computer upside down on a flat surface.
114 Chapter 9 Memory modules
Increasing hard drive space for the Hibernation file
When Hibernation is initiated, the operating system stores your information to a Hibernation file on the
hard drive and then turns off the computer. The operating system reserves space on the hard drive to
store the Hibernation file based on the amount of system memory. When you increase the memory, the
operating system increases the hard drive space reserved for the Hibernation file.
If you experience problems with Hibernation after increasing memory, be sure that the amount of free
space on the hard drive is larger than the space required by the Hibernation file.
To display the amount of free space on the primary hard drive:
1. Select Start > My Computer.
2. Right-click the primary hard drive listing, and then click Properties.
To display the amount of hard drive space required by the Hibernation file, select Start > Control
▲
Panel > Performance and Maintenance > Power Options > Hibernate tab.
If the free space on the hard drive is less than the space required by the Hibernation file, increase
the amount of free space on the hard drive:
Select Start > Help and Support > Performance and Maintenance > Freeing up disk
▲
space and follow the on-screen instructions.
116 Chapter 9 Memory modules
10 Security
Protecting the computer
NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a
product from being mishandled or stolen.
NOTE: Your computer supports CompuTrace, which is an online security-based tracking and recovery
service available in select regions. If the computer is stolen, CompuTrace can track the computer if the
unauthorized user accesses the Internet. You must purchase the software and subscribe to the service
in order to use CompuTrace. For information about ordering the CompuTrace software, go to the HP
Security features provided with your computer can protect the computer, personal information, and data
from a variety of risks. The way you use your computer will determine which security features you need
to use.
The Windows operating system offers certain security features. Additional security features are listed
in the following table. Most of these additional security features can be configured in the Computer Setup
utility (referred to hereafter as Computer Setup).
To protect against
Use this security feature
Unauthorized use of the computer
HP ProtectTools Security Manager, in combination with a
password, smart card, and/or fingerprint reader
Unauthorized access to Computer Setup (f10)
BIOS administrator password in Computer Setup*
DriveLock password in Computer Setup*
Boot options feature in Computer Setup*
Unauthorized access to the contents of a hard drive
Unauthorized startup from an optical drive, diskette drive, or
internal network adapter
Unauthorized access to a Windows user account
Unauthorized access to data
HP ProtectTools Security Manager
Firewall software
●
●
●
Windows updates
Drive encryption for HP ProtectTools
Unauthorized access to Computer Setup settings and other
system identification information
BIOS administrator password in Computer Setup*
Unauthorized removal of the computer
Security cable slot (used with an optional security cable)
*Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will
not load. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make
selections in Computer Setup.
Protecting the computer 117
Using passwords
Most security features use passwords. Whenever you set a password, write down the password and
store it in a secure location away from the computer. Note the following password considerations:
Setup and DriveLock passwords are set in Computer Setup and are managed by the system BIOS.
●
●
The embedded security password, which is an HP ProtectTools Security Manager password, can
be enabled in Computer Setup to provide BIOS password protection in addition to their normal HP
ProtectTools functions. The embedded security password is used with the optional embedded
security chip.
Windows passwords are set only in the Windows operating system.
●
●
If you forget the BIOS administrator password set in Computer Setup, you can use HP SpareKey
to access the utility.
If you forget both the DriveLock user password and the DriveLock master password set in Computer
Setup, the hard drive that is protected by the passwords is permanently locked and can no longer
be used.
●
You can use the same password for a Computer Setup feature and for a Windows security feature. You
can also use the same password for more than one Computer Setup feature.
Use the following tips for creating and saving passwords:
When creating passwords, follow requirements set by the program.
Write down your passwords and store them in a secure place away from the computer.
Do not store passwords in a file on the computer.
●
●
●
The following tables list commonly used Windows and BIOS administrator passwords and describe their
functions.
Setting passwords in Windows
Windows passwords
Function
Administrator password*
User password*
Protects access to a Windows administrator-level account.
Protects access to a Windows user account.
*For information about setting a Windows administrator password or a Windows user password, select Start > Help and
Support.
Setting passwords in Computer Setup
BIOS administrator passwords
Function
BIOS administrator password
DriveLock master password
Protects access to Computer Setup.
Protects access to the internal hard drive that is protected by
DriveLock. It is also used to remove DriveLock protection. This
password is set under DriveLock Passwords during the enable
process.
118 Chapter 10 Security
BIOS administrator passwords
Function
DriveLock user password
Protects access to the internal hard drive that is protected by
DriveLock, and is set under DriveLock Passwords during the
enable process.
TPM embedded security password
When enabled as a BIOS administrator password, protects
access to the computer contents when the computer turns on,
restarts, or exits Hibernation.
This password requires the optional embedded security chip
to support this security feature.
BIOS administrator password
The Computer Setup BIOS administrator password protects the configuration settings and system
identification information in Computer Setup. After this password is set, it must be entered to access
Computer Setup and to make changes using Computer Setup.
Note the following characteristics of the BIOS administrator password:
It is not interchangeable with a Windows administrator password, although both passwords can be
identical.
●
It is not displayed as it is set, entered, changed, or deleted.
●
●
It must be set and entered with the same keys. For example, a BIOS administrator password set
with keyboard number keys will not be recognized if you enter it thereafter with embedded numeric
keypad number keys.
It can include any combination of up to 32 letters and numbers and is not case sensitive unless
mandated by the administrator.
●
Using passwords 119
Managing a BIOS administrator password
A BIOS administrator password is set, changed, and deleted in Computer Setup.
To set or change this password in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select Security > Change Password, and then press
enter.
4. When prompted, type your current password.
5. When prompted, type your new password.
6. When prompted, type your new password again to confirm.
7. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen,
and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
To delete this password in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select Security > Change Password, and then press
enter.
4. When prompted, type your current password.
5. When prompted for the new password, leave the field empty, and then press enter.
6. Read the warning. To continue, select YES.
7. When prompted to type your new password again, leave the field empty, and then press enter.
8. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen,
and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
120 Chapter 10 Security
Entering a BIOS administrator password
At the BIOS administrator password prompt, type your password (using the same kind of keys you
used to set the password), and then press enter. After three unsuccessful attempts to enter the BIOS
administrator password, you must restart the computer and try again.
Using Computer Setup DriveLock
CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,
record the DriveLock user password and the DriveLock master password in a safe place away from your
computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and can
no longer be used.
DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be
applied only to the internal hard drive(s) of the computer. After DriveLock protection is applied to a drive,
a password must be entered to access the drive. The drive must be inserted into the computer or an
advanced port replicator in order for it to be accessed by the DriveLock passwords.
To apply DriveLock protection to an internal hard drive, a user password and a master password must
be set in Computer Setup. Note the following considerations about using DriveLock protection:
After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by entering
either the user password or the master password.
●
The owner of the user password should be the day-to-day user of the protected hard drive. The
owner of the master password may be either a system administrator or the day-to-day user.
●
The user password and the master password can be identical.
●
●
You can delete a user password or master password only by removing DriveLock protection from
the drive. DriveLock protection can be removed from the drive only with the master password.
Using passwords 121
Setting a DriveLock password
To set a DriveLock password in Computer Setup, follow these steps:
1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu” message
is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select Security > DriveLock passwords, and then
press enter.
4. Use a pointing device to click the hard drive you want to protect.
– or –
Use the arrow keys to select the hard drive you want to protect, and then press enter.
5. Read the warning. To continue, select YES.
6. Type your master password in the New password and Verify new password fields, and then
press enter.
7. Type your user password in the New password and Verify new password fields, and then press
enter.
8. To confirm DriveLock protection on the drive you have selected, type DriveLock in the
confirmation field, and then press enter.
NOTE: The DriveLock confirmation is case sensitive.
9. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen,
and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
122 Chapter 10 Security
Entering a DriveLock password
Be sure that the hard drive is inserted into the computer (not into an optional docking device or external
MultiBay).
At the DriveLock Password prompt, type your user or master password (using the same kind of keys
you used to set the password), and then press enter.
After two incorrect attempts to enter the password, you must shut down the computer and try again.
Using passwords 123
Changing a DriveLock password
To change a DriveLock password in Computer Setup, follow these steps:
1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu” message
is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select Security > DriveLock passwords, and then
press enter.
4. Use a pointing device to select an internal hard drive.
– or –
Use the arrow keys to select an internal hard drive, and then press enter.
5. Use a pointing device or the arrow keys to select the password you want to change.
6. Type your current password in the Old password field, type a new password in the New
password and Verify new password fields, and then press enter.
7. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen,
and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
124 Chapter 10 Security
Removing DriveLock protection
To remove DriveLock protection in Computer Setup, follow these steps:
1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu” message
is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select Security > DriveLock password, and then press
enter.
4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.
5. Use a pointing device or the arrow keys to select Disable protection.
6. Type your master password, and then press enter.
7. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen,
and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
Using Computer Setup Auto DriveLock
In a multiple-user environment, you can set an Automatic DriveLock password. When the Automatic
DriveLock password is enabled, a random user password and a DriveLock master password will be
created for you. When any user passes the password credential, the same random user and DriveLock
master password will be used to unlock the drive.
NOTE: You must have a BIOS administrator password before you can access the Automatic
DriveLock features.
Entering an Automatic DriveLock password
To enable an Automatic DriveLock password in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then press
enter.
4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.
5. Read the warning. To continue, select YES.
6. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen,
and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Using passwords 125
Removing Automatic DriveLock protection
To remove DriveLock protection in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then press
enter.
4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.
5. Use a pointing device or the arrow keys to select Disable protection.
6. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen,
and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
126 Chapter 10 Security
Using Computer Setup security features
Securing system devices
You can disable or enable system devices from the following menus in Computer Setup:
Boot Options
●
●
●
●
Device Configurations
Built-In Device Options
Port Options
To disable or reenable system devices in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select System Configuration > Boot Options, or
System Configuration > Device Configurations, or System Configuration > Built-In Device
Options, or System Configuration > Port Options.
4. Press enter.
5. To disable an option, use a pointing device to click Disabled next to the option.
– or –
Use the arrow keys to select Disabled next to the option, and then press enter.
6. To reenable an option, use a pointing device to click Enabled next to the option.
– or –
Use the arrow keys to select Enabled next to the option, and then press enter.
7. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen,
and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
Viewing Computer Setup System Information
The System Information feature in Computer Setup provides two types of system information:
Identification information about the computer model and the batteries
●
●
Specification information about the processor, cache, memory, ROM, video revision, and keyboard
controller revision
Using Computer Setup security features 127
To view this general system information in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select File > System Information, and then press
enter.
NOTE: To prevent unauthorized access to this information, you must create a BIOS administrator
password in Computer Setup.
Using Computer Setup System IDs
The System IDs feature in Computer Setup allows you to display or enter the computer asset tag and
ownership tag.
NOTE: To prevent unauthorized access to this information, you must create a BIOS administrator
password in Computer Setup.
To manage this feature in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select Security > System IDs, and then press enter.
4. Use a pointing device or the arrow keys to select Notebook Asset Tag or Notebook Ownership
Tag, and then enter the information.
5. Press enter when finished.
6. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen,
and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
128 Chapter 10 Security
Using antivirus software
When you use the computer to access e-mail, a network, or the Internet, you expose the computer to
computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause
them to function abnormally.
Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they
have caused. To provide ongoing protection against newly discovered viruses, antivirus software must
be kept up to date.
McAfee Total Protection antivirus software is either preinstalled or preloaded on the computer.
If the antivirus software is preinstalled, select Start > All Programs > McAfee > Managed
Services > Total Protection.
If the software is preloaded, select Start > All Programs > HP Software Setup, and then follow the
instructions on the screen to load the McAfee Total Protection software.
For more information about computer viruses, type viruses in the Search box in Help and Support.
Using antivirus software 129
Using firewall software
When you use the computer to access e-mail, a network, or the Internet, unauthorized persons may be
able to gain access to the computer, your personal files, and information about you. Use the firewall
software preinstalled on the computer to protect your privacy. McAfee Total Protection antivirus software
is preinstalled on the computer. To access your software, select Start > All Programs > McAfee >
Managing Services > Total Protection.
Firewall features include logging and reporting of network activity, and automatic monitoring of all
incoming and outgoing traffic. For more information, refer to the software manufacturer’s instructions.
These instructions may be provided with the software, on disc, or on the manufacturer’s Web site.
NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printer
or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem,
disable the firewall, perform the task that you want to perform, and then reenable the firewall. To
permanently resolve the problem, reconfigure the firewall as necessary, and adjust the policies and
settings of other intrusion detection systems. For additional information, contact your network
administrator or IT department.
130 Chapter 10 Security
Installing critical updates
CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security
breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an
alert.
Updates to the operating system and other software may have become available after the computer
was shipped. To be sure that all available updates are installed on the computer, observe these
guidelines:
Run Windows Update monthly to install the latest software from Microsoft.
●
●
Obtain updates, as they are released, from the Microsoft Web site and through the updates link in
Help and Support.
Installing critical updates 131
Using HP ProtectTools Security Manager (select models
only)
HP ProtectTools Security Manager software is preinstalled on select computer models. This software
can be accessed through Windows Control Panel. It provides security features that help protect against
unauthorized access to the computer, networks, and critical data. For more information, refer to the HP
ProtectTools online Help.
132 Chapter 10 Security
Installing a security cable
NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from
being mishandled or stolen.
1. Loop the security cable around a secured object.
2. Insert the key (1) into the cable lock (2).
3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock
with the key.
NOTE: The location of the security cable slot varies by computer model.
Installing a security cable 133
11 Software Updates
Updating software
Updated versions of the software provided with your computer are available either through the HP
Software Update utility or on the HP Web site.
The Software Update utility automatically checks for software updates from HP. The utility runs every
30 days and provides a list of support alerts, such as security enhancements, and optional software and
driver updates.
You can manually check for updates at any time by selecting Start > Help and Support > Update
Software & Drivers, and then follow the on-screen instructions.
Most software on the HP Web site is packaged in compressed files called SoftPaqs. Some BIOS updates
may be packaged in compressed files called ROMPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file. (Readme.txt files included with ROMPaqs are provided in English
only.)
You can also access software updates by obtaining the Support Software disc (purchased separately).
This disc includes device drivers, BIOS updates, and utilities.
2. Select your country or region.
3. Click the option for software and driver downloads, and then type your computer model number in
the product box.
4. Press enter.
5. Follow the on-screen instructions.
To update the software using a Support Software disc, follow these steps:
1. Insert the Support Software disc into the optical drive.
2. Follow the on-screen instructions.
134 Chapter 11 Software Updates
To update the software using the HP Web site, follow these steps:
1. Identify your computer model, product category, and series or family. Prepare for a system BIOS
update by identifying the BIOS version currently installed on the computer. For details, refer to the
"Determining the BIOS version" section.
If your computer is connected to a network, consult the network administrator before installing any
software updates, especially system BIOS updates.
NOTE: The computer system BIOS is stored on the system ROM. The BIOS initializes the
operating system, determines how the computer will interact with the hardware devices, and
provides for data transfer among hardware devices, including the time and date.
3. Select your country or region.
4. Click the option for software and driver downloads, and then type your computer model number in
the product box.
5. Press enter.
6. Follow the on-screen instructions.
Updating software 135
Updating the BIOS
To update the BIOS, first determine what BIOS version you currently have, and then download and
install the new BIOS.
Determining the BIOS version
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing
fn+esc (if you are already in Windows) or by using Computer Setup.
To use Computer Setup for displaying BIOS information, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS setup.
3. Use a pointing device or the arrow keys to select File > System Information.
4. Press esc to return to the File menu.
5. Click Exit in the lower-left corner of the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Ignore change and exit, and then press enter.
136 Chapter 11 Software Updates
Downloading a BIOS update
CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install
a BIOS update only when the computer is connected to reliable external power using the AC adapter.
Do not download or install a BIOS update while the computer is running on battery power, docked in an
optional docking device, or connected to an optional power source. During the download and installation,
follow these guidelines:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Standby or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
To download a BIOS update:
NOTE: BIOS updates are posted as needed. A newer BIOS update may not be available for your
computer. It is recommended that you check the HP Web site periodically for BIOS updates.
region.
2. Click the option for software and driver downloads, type your computer model number in the product
box, and then press enter.
3. Click your specific product from the models listed.
4. Click your operating system.
5. Follow the on-screen instructions to access the BIOS update you want to download. Make a note
of the download date, name, or other identifier. You may need this information to locate the update
later, after it has been downloaded to your hard drive.
6. At the download area, perform these steps:
a. Identify the BIOS update that is newer than the BIOS version currently installed on your
computer.
b. Follow the instructions on the screen to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update will be
downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before installing
any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1. Open Windows Explorer by selecting Start > My Computer.
2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the
update.
4. Double-click the file that has an .exe extension (for example, filename.exe).
Updating the BIOS 137
The BIOS installation begins.
5. Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you may delete the
downloaded file from your hard drive.
Updating programs and drivers
region.
2. Click the option for software and driver downloads, type your computer model number in the product
box, and then press enter.
– or –
If you want a specific SoftPaq, type the SoftPaq number in the Search box, at the top-right corner
of the screen. Then press enter, and follow the instructions provided. Proceed to step 6.
3. Click your specific product from the models listed.
4. Click your operating system.
5. When the list of updates is displayed, click an update to open a window containing additional
information.
6. Click Download.
7. Click Run to install the updated driver without downloading the file.
– or –
Click Save to save the file to your computer. When prompted, select a storage location on your
hard drive.
After the file is downloaded, navigate to the folder where the file was stored, and then double-click
the file to install the update.
8. If prompted to do so, restart your computer after the installation is complete.
138 Chapter 11 Software Updates
Using SoftPaq Download Manager
HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for
HP business computers without requiring the SoftPaq number. Using this tool, you can easily search
for SoftPaqs and then download and unpack them.
SoftPaq Download Manager works by reading and downloading, from the HP FTP site, a published
database file containing computer model and SoftPaq information. SoftPaq Download Manager allows
you to specify one or more computer models to determine which SoftPaqs are available for download.
SoftPaq Download Manager checks the HP FTP site for updates to the database and software. If
updates are found, they are downloaded and applied automatically.
NOTE: SoftPaq Download Manager is preinstalled on select computer models only. To download
SoftPaq Download Manager or obtain more information about using it, see the HP Web site at
To download SoftPaqs:
1. Select Start > All Programs > HP Software Setup > HP SoftPaq Download Manager.
2. When the SoftPaq Download Manager opens for the first time, a window is displayed asking if you
want to show only software for the computer you are using or to show the software for all supported
models. Select Show software for all supported models. If you have used HP SoftPaq Download
Manager previously, go to step 3.
a. Select your operating system and language filters in the Configuration Options window. The
filters limit the number of options that are listed in the Product Catalog pane. For example, if
only Windows XP Professional is selected in the operating system filter, the only operating
system that is displayed in the Product Catalog is Windows XP Professional.
b. To add other operating systems, change the filter settings in the Configuration Options
window. Refer to the HP SoftPaq Download Manager software Help for more information.
3. In the left pane, click the plus sign (+) to expand the model list, and then select the model or models
of the products you want to update.
4. Click Find Available SoftPaqs to download a list of available SoftPaqs for the selected computer.
5. Select from the list of available SoftPaqs, and then click Download Only if you have many SoftPaqs
to download, because the SoftPaq selection and Internet connection speed determine how long
the download process will take.
If you want to download only one or two SoftPaqs and have a high-speed Internet connection, click
Download & Unpack.
6. Right-click Install SoftPaq in the SoftPaq Download Manager software to install the selected
SoftPaqs on the computer.
Using SoftPaq Download Manager 139
12 Backup and recovery
To protect your information, use the Windows Backup utility (select models only) to back up files and
folders or create recovery points. In case of system failure, you can use the backup files to restore your
computer.
Windows provides the following options:
Backing up individual files and folders
Backing up all files and folders
Scheduling automatic backups
Creating recovery points
●
●
●
●
●
Recovering information
NOTE: For detailed instructions, perform a search for these topics in Help and Support.
NOTE: In case of system instability, HP recommends that you print the recovery procedures and save
them for later use.
140 Chapter 12 Backup and recovery
Backing up your information
Recovery after a system failure is as complete as your most current backup. You should create your
initial backup immediately after software setup. As you add new software and data files, you should
continue to back up your system on a regular basis to maintain a reasonably current backup.
You can back up individual files or folders to an optional external hard drive or to a network drive.
Note the following when backing up:
Store personal files in the My Documents folder, and back it up periodically.
Back up templates stored in their associated programs.
●
●
●
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot
of your settings. The screen shot can be a time saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document:
a. Display the screen you want to save.
b. Copy the screen image:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
c. Open a word-processing document, click Edit > Paste.
The screen image is added to the document.
d. Save the document.
To create a backup using the Windows Backup utility (select models only), follow these steps:
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1. Select Start > All Programs > Accessories > System Tools > Backup.
2. Follow the on-screen instructions.
Backing up your information 141
Performing a recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
Windows recovery tools (select models only): You can use the Windows Backup utility to recover
information you have previously backed up.
●
●
Operating System and Driver Recovery discs (included with your computer): You can use the discs
to recover your operating system and programs installed at the factory.
Recovering your information
To recover information you previously backed up, follow these steps:
1. If possible, back up all personal files.
2. Select Start > All Programs > Accessories > System Tools > Backup.
The Backup or Restore Wizard opens.
3. Click Restore files and settings, and then click Next.
4. Follow the on-screen instructions.
NOTE: For additional information on initiating a recovery in Windows, perform a search for this topic
in Help and Support.
Recovering the operating system and programs
CAUTION: The recovery process reformats and completely erases the hard drive. All files you have
created and any software installed on the computer are permanently removed. The recovery process
reinstalls the original operating system, software, and drivers. Software, drivers, and updates not
installed by HP must be manually reinstalled.
To recover your operating system and programs, follow these steps:
1. If possible, back up all personal files.
2. Insert the Operating System disc into the optical drive.
3. Shut down the computer.
4. Turn on the computer.
5. Follow the on-screen instructions to install the operating system.
6. After the operating system is installed, remove the Operating System disc and insert the Driver
Recovery disc.
7. Follow the on-screen instructions to install the drivers and programs.
142 Chapter 12 Backup and recovery
13 Computer Setup
Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system
is not working or will not load.
NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your
computer.
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup
only if USB legacy support is enabled.
To start Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
Using Computer Setup
Navigating and selecting in Computer Setup
The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and
System Configuration menus.
To navigate and select in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
To select a menu or a menu item, use the tab key and the keyboard arrow keys, and then
press enter, or use a pointing device to click the item.
●
●
●
To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.
To close open dialog boxes and return to the main Computer Setup screen, press esc, and
then follow the on-screen instructions.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the
keyboard to navigate and make selections in Computer Setup.
2. Press f10 to enter BIOS Setup.
3. Select the File, Security, Diagnostics, or System Configuration menu.
Starting Computer Setup 143
To exit Computer Setup menus, choose one of the following methods:
To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left
corner of the screen, and then follow the on-screen instructions.
●
– or –
Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press
enter.
– or –
To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner
of the screen, and then follow the on-screen instructions.
●
– or –
Use the tab key and the arrow keys to select File > Save changes and exit, and then press
enter.
Your changes go into effect when the computer restarts.
Restoring factory settings in Computer Setup
NOTE: Restoring defaults will not change the hard drive mode.
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select File > Restore defaults.
4. Follow the on-screen instructions.
5. To save your changes and exit, click the Save icon in the lower-left corner of the screen, and then
follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory
settings.
Computer Setup menus
The menu tables in this section provide an overview of Computer Setup options.
NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your
computer.
144 Chapter 13 Computer Setup
File menu
Select
To do this
System Information
View identification information for the computer and the
batteries in the system.
●
●
View specification information for the processor, cache
and memory size, system ROM, video revision, and
keyboard controller version.
Set System Date and Time
System Diagnostics
Set or change the date and time on the computer.
Displays the following information:
System Information
●
Identification information for the computer and the
batteries in the system
◦
◦
Specification information for the processor, cache
and memory size, system ROM, video revision, and
keyboard controller version
Start-up Test—Verifies the system components needed
for starting the computer.
●
●
●
●
●
●
Run-In Test—Runs a comprehensive check on system
memory.
Hard Disk Test—Runs a comprehensive self-test on any
hard drive in the system.
Memory Test—Runs a comprehensive test on any
memory installed in the computer.
Battery Test—Runs a comprehensive test on any
batteries installed in the computer.
Error Log—Displays a log file if any errors have occurred.
Restore defaults
Replace the configuration settings in Computer Setup with the
original factory settings. (Hard drive mode, password settings,
and security settings are not changed when you restore the
factory settings.)
Reset BIOS security to factory default
Ignore changes and exit
Restore the BIOS security settings to the factory default.
Cancel any changes entered during the current session. Then
exit and restart the computer.
Save changes and exit
Save any changes entered during the current session. Then
exit and restart the computer. Your changes go into effect
when the computer restarts.
Security menu
NOTE: Some of the menu items listed in this section may not be supported by your computer.
Select
To do this
Administrator Tools
Computer Setup menus 145
Select
To do this
Setup BIOS Administrator Password
Set up a BIOS administrator password.
User Management (requires a BIOS administrator password)
Create New BIOS User Account
Select from a list of BIOS users.
●
●
Select from a list of ProtectTools users.
Password Policy (requires a BIOS administrator password)
HP SpareKey
Revise password policy criteria.
Enable/disable HP SpareKey (enabled by default).
Enable/disable HP SpareKey enrollment (enabled by default).
Always Prompt for HP SpareKey Enrollment
Fingerprint Reset on Reboot (if present)
Reset/clear the fingerprint reader ownership (select models
only; disabled by default).
User Tools
Change Password
HP SpareKey Enrollment
Enter, change, or delete a BIOS administrator password.
Enroll or reset HP SpareKey, which is a set of security
questions and answers used if you forget your password.
Anti Theft
AT-p
Enable/disable Anti-Theft Protection.
DriveLock Passwords
Enable/disable DriveLock on any computer hard drive
(enabled by default).
●
Change a DriveLock user password or master password.
●
NOTE: DriveLock settings are accessible only when you
enter Computer Setup by turning on (not restarting) the
computer.
Automatic DriveLock
Enable/disable Automatic DriveLock support.
TPM Embedded Security
Enable/disable support for Trusted Platform Module (TPM)
Embedded Security, which protects the computer from
unauthorized access to owner functions available in
Embedded Security for ProtectTools. For more information,
refer to the ProtectTools software Help.
NOTE: You must have a setup password to change this
setting.
Disk Sanitizer
System IDs
Run Disk Sanitizer to destroy all existing data on the primary
hard drive or the drive in the upgrade bay.
CAUTION: If you run Disk Sanitizer, the data on the selected
drive is destroyed permanently.
Enter a user-defined computer asset tracking number and
ownership tag.
System Configuration menu
NOTE: Some of the listed System Configuration options may not be supported by your computer.
146 Chapter 13 Computer Setup
Select
To do this
Language
Change the Computer Setup language.
Boot Options
Set a Startup Menu delay (in seconds).
●
●
●
●
Set the Multiboot Express Boot Popup delay in seconds.
Enable/disable Custom Logo (disabled by default).
Enable/disable Display Diagnostic URL (enabled by
default).
Enable/disable CD-ROM boot (disabled by default).
Enable/disable SD Card boot (enabled by default).
Enable/disable floppy boot (enabled by default).
●
●
●
●
Enable/disable PXE Internal NIC boot (enabled by
default).
Enable/Disable Unified Extensible Firmware Interface
(UEFI) Boot Mode (disabled by default).
●
Set the Legacy Boot Order.
●
●
Device Configurations
Enable/disable USB legacy support (enabled by default).
When enabled, USB legacy support allows the
following:
Use of a USB keyboard in Computer Setup even
when a Windows operating system is not running.
◦
◦
Startup from bootable USB devices, including a hard
drive, diskette drive, or optical drive connected by a
USB port to the computer.
Select a parallel port mode: ECP (Enhanced Capabilities
Port), standard, bidirectional, or EPP (Enhanced Parallel
Port).
●
Enable/disable fan always on while connected to an AC
outlet (disabled by default).
●
●
Enable/disable Data Execution Prevention (select models
only). When enabled, the processor can disable some
virus code execution, which helps to improve computer
security (disabled by default).
SATA (Serial Advanced Technology Attachment) device
mode. The following options are available:
●
AHCI (Advanced Host Controller Interface)
IDE (Integrated Drive Electronics)
◦
◦
◦
RAID (Redundant Array of Independent Disks)
(select models only)
Computer Setup menus 147
Select
To do this
NOTE: Availability of the options above varies by
computer model.
Enable/disable secondary battery fast charge (enabled by
default).
●
Enable/disable HP QuickLook (enabled by default).
●
●
Enable/disable Preboot Authentication on HP QuickLook
Boot (disabled by default).
Enable/disable HP QuickWeb (enabled by default).
Enable/disable HP : Write Protect (disabled by default).
●
●
●
Enable/disable Virtualization Technology (select models
only; disabled by default).
Enable/disable TXT (Intel Trusted Execution Technology)
(select models only; disabled by default).
●
Multi Core CPU (enabled by default).
●
●
●
●
Intel HT Technology (enabled by default).
Enable/disable Wake on USB (enabled by default).
Enable/disable Num lock state at boot (disabled by
default).
148 Chapter 13 Computer Setup
Select
To do this
Built-In Device Options
Enable/disable the wireless button state (enabled by
default).
●
●
●
●
●
●
Enable/disable embedded WLAN device radio (select
models only; enabled by default).
Enable/disable the embedded Bluetooth device radio
(enabled by default).
Enable/disable the Network Interface Controller (LAN)
(enabled by default).
Enable/disable LAN/WLAN switching (disabled by
default).
Set the wake on LAN state. Options include the
following:
Disabled
◦
◦
◦
Boot to Network
Follow Boot Order
Enable/disable the Ambient Light Sensor.
●
●
Enable/disable the Notebook Upgrade Bay device
(enabled by default).
Enable/disable the fingerprint device (enabled by
default).
●
●
●
Enable/disable the integrated camera (enabled by
default).
Enable/disable the Power Monitor Circuit (enabled by
default).
Enable/disable the audio device (enabled by default).
Enable/disable a modem device (enabled by default).
Enable/disable the microphone (enabled by default).
●
●
●
●
Enable/disable the internal speakers (enabled by
default).
Computer Setup menus 149
Select
To do this
Port Options
NOTE: All port options are enabled by default.
Enable/disable the serial port.
Enable/disable the parallel port.
Enable/disable the flash media reader.
Enable/disable the USB port.
●
●
●
●
CAUTION: Disabling the USB port also disables
MultiBay devices and ExpressCard devices on the
advanced port replicator.
Enable/disable the 1394 port.
●
●
●
●
●
●
●
●
●
Enable/disable the ExpressCard slot.
Enable/disable the Smart Card slot.
Enable/disable the eSATA port.
AMT Options
Enable/disable Firmware Verbosity.
Enable/disable AMT Setup Prompt (Ctrl-P).
Enable/disable USB Key Provisioning Support.
Enable/disable Unconfigure AMT on next boot.
Select Terminal Emulation Mode.
ANSI
◦
◦
VT100
Enable/disable Firmware Progress Event Support.
Enable/disable Initiate Intel CIRA.
●
●
Set Security Level
Change, view, or hide security levels for all BIOS menu items.
Restore the default security settings.
Restore Security Defaults
150 Chapter 13 Computer Setup
14 MultiBoot
About the boot device order
As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility,
which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices
can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.
Boot devices contain bootable media or files that the computer needs to start and operate properly.
NOTE: Some boot devices must be enabled in Computer Setup before they can be included in the
boot order.
The factory setting is for the computer to select the boot device by searching enabled boot devices and
drive bay locations in the following order:
NOTE: Some of the boot devices and drive bay locations listed may not be supported on your
computer.
Notebook MultiBay
Internal hard drive
●
●
●
●
●
●
●
●
●
USB diskette drive
USB CD-ROM
USB hard drive
Notebook Ethernet
Secure Digital (SD) Memory Card
Docking station MultiBay
External SATA drive
You can change the order in which the computer searches for a boot device by changing the boot order
in Computer Setup. You can also press esc while the “Press the ESC key for Startup Menu” message
is displayed at the bottom of the screen, and then press f9. Pressing f9 displays a menu that shows the
current boot devices and allows you to select a boot device. Or, you can use MultiBoot Express to set
the computer to prompt you for a boot location each time the computer turns on or restarts.
If MultiBoot is disabled, the computer uses a fixed boot order that consists of first searching for a drive
A boot device. If none is found, the computer looks for a drive C boot device. Drive A boot devices
include optical drives and diskette drives. Drive C boot devices include optical drives and hard drives.
The NIC does not have an assigned drive letter.
About the boot device order 151
NOTE: An optical drive (such as a CD-ROM drive) can boot either as drive A or drive C, depending
on the format of the boot CD.
The following list describes the factory setting for boot order in which drive letters A and C are assigned
when MultiBoot is disabled. (The actual order varies by configuration.)
Boot order for drive A boot devices:
●
1. Optical drive in an optional docking device or in an optional external MultiBay that contains a
disc formatted as drive A
2. Optical drive in the internal MultiBay (select models only) that contains a disc formatted as
drive A
3. Diskette drive in an optional docking device or in an optional external MultiBay
Boot order for drive C boot devices:
●
1. Optical drive in an optional docking device or in an optional external MultiBay that contains a
disc formatted as drive C
2. Optical drive in the internal MultiBay (select models only) that contains a disc formatted as
drive C
3. Hard drive in the computer hard drive bay
4. Hard drive in an optional docking device or in an optional external MultiBay
NOTE: Because no drive letter is associated with the NIC, changing the boot order of a NIC does not
affect the drive letters of the other devices.
152 Chapter 14 MultiBoot
Enabling boot devices in Computer Setup
The computer will boot to a USB device or a NIC device only if the device has first been enabled in
Computer Setup.
To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. To enable bootable media in USB drives or in drives inserted into an optional docking device (select
models only), use a pointing device or the arrow keys to select System Configuration > Device
Configurations. Confirm that Enabled is selected next to USB legacy support.
NOTE: The USB Port option must be enabled in order to use USB legacy support. It is enabled
at the factory. If the port becomes disabled, reenable it by selecting System Configuration > Port
Options, and then clicking Enabled next to USB Port.
– or –
To enable a NIC device, select System Configuration > Boot Options, and then click Enabled
next to PXE Internal NIC boot.
4. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen,
and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
NOTE: To connect a NIC to a Preboot eXecution Environment (PXE) or Remote Program Load (RPL)
server without using MultiBoot, press esc while the “Press the ESC key for Startup Menu” message is
displayed at the bottom of the screen, and then quickly press f12.
Enabling boot devices in Computer Setup 153
Considering boot order changes
Before changing the boot order, note the following considerations:
When the computer restarts after the boot order has been changed, the computer attempts to start
using the new boot order.
●
●
If there is more than one type of boot device, the computer attempts to boot using the first of each
type of boot device (except for optical devices). For example, if the computer is connected to an
optional docking device (select models only) that contains a hard drive, this hard drive will be shown
in the boot order as a USB hard drive. If the system attempts to boot from this USB hard drive and
fails, it will not attempt to boot to the hard drive in the hard drive bay. Instead, it will try to boot to
the next type of device in the boot order. However, if there are two optical devices, and the first
optical device does not boot (either because it does not contain media or the media is not a boot
disc), the system will try to boot to the second optical device.
Changing the boot order also changes the logical drive designations. For example, if you start up
from a CD-ROM drive with a disc formatted as drive C, that CD-ROM drive becomes drive C and
the hard drive in the hard drive bay becomes drive D.
●
●
The computer will boot from a NIC device only if the device has been enabled in the Built-In Device
Options menu of Computer Setup and if booting from the device has been enabled in the Boot
Options menu of Computer Setup. Booting from a NIC does not affect logical drive designations
because no drive letter is associated with the NIC.
Drives in an optional docking device (select models only) are treated like external USB devices in
the boot order.
●
154 Chapter 14 MultiBoot
Choosing MultiBoot preferences
You can use MultiBoot in the following ways:
To set a new boot order that the computer uses each time it is turned on, by changing the boot
order in Computer Setup.
●
●
To dynamically choose the boot device, by pressing esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen, and then pressing f9 to enter the Boot
Device Options menu.
To use MultiBoot Express to set variable boot orders. This feature prompts you for a boot device
each time the computer is turned on or restarted.
●
Setting a new boot order in Computer Setup
To start Computer Setup and set a boot device order that the computer uses each time it is turned on
or restarted, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select System Configuration > Boot Options > Boot
Order. Confirm that Enabled is selected next to MultiBoot.
NOTE: MultiBoot is not enabled at the factory.
4. Use a pointing device or the arrow keys to select a device in the list.
5. To move the device up in the boot order, use a pointing device to click the plus sign (+) or press
the + key.
– or –
To move the device down in the boot order, click the minus sign (-) or press the - key.
6. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen,
and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
Dynamically choosing a boot device using the F9 prompt
To dynamically choose a boot device for the current startup sequence, follow these steps:
1. Open the Select Boot Device menu by turning on or restarting the computer, and then pressing
esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the
screen.
2. Press f9.
3. Use a pointing device or the arrow keys to select a boot device, and then press enter.
Choosing MultiBoot preferences 155
Your changes go into effect immediately.
Setting a MultiBoot Express prompt
To start Computer Setup and set the computer to display the MultiBoot startup location menu each time
the computer is started or restarted, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select System Configuration > Boot Options, and
then press enter.
4. In the Express Boot Popup Delay (Sec) field, enter the length of time in seconds that you want
the computer to display the startup location menu before it defaults to the current MultiBoot setting.
(When 0 is selected, the Express Boot startup location menu is not displayed).
5. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen,
and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
Entering MultiBoot Express preferences
When the Express Boot menu displays during startup, you have the following choices:
To specify a boot device from the Express Boot menu, select your preference within the allotted
time, and then press enter.
●
●
●
To prevent the computer from defaulting to the current MultiBoot setting, press any key before the
allotted time expires. The computer will not start until you select a boot device and press enter.
To allow the computer to start according to the current MultiBoot settings, wait for the allotted time
to expire.
156 Chapter 14 MultiBoot
15 Management and printing
Using Client Management Solutions
Client Management Solutions software provides standards-based solutions for managing client (user)
desktop, workstation, notebook, and tablet computers in a networked environment.
Client management includes the following key capabilities and features:
Initial software image deployment
●
●
●
●
●
●
Remote system software installation
Software management and updates
ROM updates
Tracking and security of computer assets (the hardware and software installed on the computer)
Fault notification and recovery of certain system software and hardware components
NOTE: Support for specific features described in this section may vary, depending on computer model
and/or version of management software installed on the computer.
Configuring and deploying a software image
The computer is shipped with a preinstalled system software image. The initial software image is
configured during the first-time setup of the computer. After a brief software "unbundling" occurs, the
computer is ready to be used.
A customized software image can be deployed (distributed) in one of the following ways:
Installing additional software applications after unbundling the preinstalled software image
●
●
Using software deployment tools, such as Altiris Deployment Solutions, to replace the preinstalled
software with a customized software image
Using a disk-cloning process to copy the contents from one hard drive to another
●
The deployment method you use depends on your organization's technology environment and
processes.
NOTE: The Computer Setup utility and other system features provide further assistance with
configuration management and troubleshooting, power management, and the recovery of system
software.
Using Client Management Solutions 157
Managing and updating software
HP provides several tools for managing and updating software on client computers:
HP Client Manager for Altiris (select models only)
●
NOTE: To download HP Client Manager for Altiris or to obtain more information about HP Client
HP CCM (Client Configuration Manager) (select models only)
HP SSM (System Software Manager)
●
●
HP Client Manager for Altiris (select models only)
HP Client Manager for Altiris integrates Intelligent Manageability technology into Altiris software. HP
Client Manager for Altiris provides superior hardware management capabilities for HP devices:
Detailed views of hardware inventory for asset management
●
●
●
●
System Checkup monitoring and diagnostics
Web-accessible reporting of business-critical details such as thermal warnings and memory alerts
Remote updating of system software such as device drivers and the system BIOS
NOTE: Additional functionality can be added when HP Client Manager for Altiris is used with optional
Altiris Solutions software (purchased separately).
When HP Client Manager for Altiris (installed on a client computer) is used with Altiris Solutions software
(installed on an administrator computer), HP Client Manager for Altiris provides increased management
functionality and centralized hardware management of client devices for the following IT life-cycle areas:
Inventory and asset management
●
●
Software license compliance
◦
◦
◦
Computer tracking and reporting
Computer lease contract information and fixed asset tracking
System software deployment and migration
Windows migration
◦
◦
◦
System deployment
Personality (personal user settings) migration
158 Chapter 15 Management and printing
Help desk and problem resolution
●
●
Management of help desk tickets
Remote troubleshooting
◦
◦
◦
◦
Remote problem resolution
Client disaster recovery
Software and operations management
Ongoing client management
◦
◦
◦
HP system software deployment
Application self-healing (the ability to identify and repair certain application problems)
Altiris Solutions software provides easy-to-use software distribution capabilities. HP Client Manager for
Altiris enables communication with the Altiris Solutions software, which can be used to complete new
hardware deployment or personality migration to a new operating system using easy-to-follow wizards.
HP Client Manager for Altiris is available for download from the HP Web site.
When Altiris Solutions software is used in conjunction with HP System Software Manager or HP Client
Manager for Altiris, administrators can also update the system BIOS and device driver software from a
central console.
Using Client Management Solutions 159
HP CCM (Client Configuration Manager) (select models only)
HP CCM (Client Configuration Manager) automates the management of software such as operating
systems, programs, software updates, and content and configuration settings to ensure that each
computer is maintained in the correct configuration. With these automated management solutions, you
can manage software throughout the life cycle of the computer.
CCM enables you to perform the following tasks:
Collect hardware and software inventory across multiple platforms
●
●
●
Prepare a software package and conduct impact analysis prior to distribution
Target individual computers, workgroups, or entire populations of computers for deployment and
maintenance of software and content according to policies
Provision and manage operating systems, applications, and content on distributed computers from
any location
●
Integrate CCM with help desks and other system management tools for seamless operations
●
●
Leverage a common infrastructure for management of software and content on standard computing
devices across any network for all enterprise users
Scale to meet enterprise needs
●
160 Chapter 15 Management and printing
HP SSM (System Software Manager)
HP SSM (System Software Manager) lets you remotely update system-level software on multiple
systems simultaneously. When executed on a client computer, SSM detects versions of both hardware
and software, and then updates designated software from a central repository, known as a file store.
Driver versions that are supported by SSM are denoted with a special icon on the HP driver download
Web site and on the Support Software CD. To download the SSM utility or to obtain more information
Using Client Management Solutions 161
Using Intel Active Management Technology (select models
only)
Intel® Active Management Technology (iAMT) allows discovery, repair, and protection of networked
computing assets. With iAMT, computers can be managed whether they are on or off. The iAMT solution
is available on computers with Intel Centrino® with vPro mobile technology.
Features of iAMT include:
Hardware inventory information
Event notification
●
●
●
●
●
Power management
Remote diagnosis and repair
Hardware-based isolation and recovery—limit or cut off computer network access if virus-like
activity is detected
Enabling the iAMT solution
To configure iAMT settings:
NOTE: The ctrl+p prompt is visible only if the AMT Setup Prompt option is enabled in Computer Setup.
1. Turn on or restart the computer.
2. Before Windows starts up, press ctrl+p.
NOTE: If you do not press ctrl+p at the appropriate time, you must repeat steps 1 and 2 to access
the MEBx setup utility.
3. Enter the ME password. The factory setting for the password is admin.
The MEBx setup utility opens. Use the arrow keys to navigate.
4. Choose to configure Intel ME, configure iAMT, or change the Intel ME password.
5. When you have made your selections, select Exit to close the MEBx setup utility.
Using the MEBx setup utility menus
NOTE: For more information on iAMT, go to the Intel Web site at http://www.intel.com, and then search
for iAMT.
Intel ME Configuration
Select
To do this
Intel ME State Control
Intel ME Firmware Local Update
LAN Controller
Disable/enable the management engine.
Disable/enable local management of firmware updates.
Disable/enable the integrated network controller.
Enable AMT or none.
Intel ME Features Control
Intel ME Power Control
Configure the management engine power policies.
162 Chapter 15 Management and printing
iAMT Configuration
Select
To do this
Host Name
TCP/IP
Assign a host name to the computer.
Disable/enable network interface or DHCP (assigns an IP
address if DHCP has been disabled) or change the domain
name.
Provision Model
Setup and Configuration
Un-Provision
Assign Enterprise or Small Business iAMT model.
Set options to control remote configuration of AMT.
Reset the AMT configuration to factory defaults.
SOL/IDE-R
Enable remote boot control to IDE diskette or CD-ROM and
assign a user name and password.
Password Policy
Set options to control requirements for the network password
and the MEBx password.
Secure Firmware Update
Set PRTC
Enable or disable updating firmware remotely.
Set the real-time clock.
Idle Timeout
Set a time-out value.
Change Intel ME Password
Select
To do this
Change ME Password
Change the password.
NOTE: The default password is admin.
Using Intel Active Management Technology (select models only) 163
Using the HP Universal Print Driver (select models only)
The HP Universal Print Driver Series for Windows is a single intelligent driver that replaces individual
drivers for HP networked printers.
NOTE: The HP Universal Print Driver is preinstalled on select computer models only. To download
the HP Universal Print Driver or obtain more information about using it, see the HP Web site at
http://www.hp.com/go/universalprintdriver (English only).
To print using the HP Universal Print Driver:
1. Select File > Print from any application.
2. Select HP Universal Printing PS from the list of printers.
3. Click Print.
4. Enter the printer's IP address or network path.
NOTE: If you cannot identify the printer's IP address or network path, contact your IT
administrator for help.
5. Select the Make a permanent instance of this printer in my Printers folder check box.
6. Click Print.
164 Chapter 15 Management and printing
Index
Symbols/Numerics
1394 devices
connecting 98
stopping 98
1394 port
audio-in (microphone) jack,
identifying
audio-out (headphone) jack,
identifying
Automatic DriveLock password
entering 125
BIOS update
downloading 137
installing 137
Blu-ray R/RE DVD+/-RW
Blu-ray ROM DVD±R SuperMulti
identifying
removing 126
AutoPlay 55
A
Bluetooth
AC adapter
B
device 15
connecting 70
identifying 13
Active Management Technology,
Intel 162
ambient light sensor
hotkey 39
battery
label 14
built-in device
calibrating 76
disposing 79
inserting 72
recharging 78
removing 72
replacing 79
storing 78
microphone 149
modem 149
Network Interface Controller
(LAN) 149
identifying 11
AMT options
AMT Setup Prompt (Ctrl-
P) 150
Firmware Progress Event
Support 150
Unconfigure AMT on next
boot 150
bays
USB Key Provisioning
Support 150
battery 13
antennas
BD
WLAN 12
WWAN 12
copying 55
playing 54
business card slot, identifying
buttons
removing 56
BIOS administrator
password 146
display release
mute
applications key, Windows
audio devices, connecting
external 48
Index 165
power
setting MultiBoot Express
prompt 156
DriveLock password
changing 124
volume
Wireless
description 121
entering 123
removing 125
System Configuration
menu 146
setting 122
drives
C
cable
LAN 33
modem 28
cables
Blu-ray R/RE DVD+/-RW
Blu-ray ROM DVD±R
connector, power
1394 98
eSATA 99
USB 96
diskette 100
caps lock light, identifying
CD
copying 55
playing 54
protecting 47
removing 56
country- or region-specific modem
country-specific modem cable
adapter 29
DVD-ROM 52
DVD±R SuperMulti DL
external 100
optical 100
See also hard drive; optical drive
DVD
D
copying 55
playing 54
protecting 47
removing 56
components
device drivers
reinstalling 60
bottom 10
digital card
display 11
inserting 102
front
left-side
rear
right-side
top
removing 103
stopping 103
discs
display
E
encryption 19
eSATA devices
connecting 99
description 99
removing 99
stopping 99
Computer Setup
BIOS administrator
password 119
eSata port, identifying
enabling bootable
display release button,
esc key, identifying
expansion memory module
inserting 110
devices 153
identifying
DisplayPort, identifying
removing 109
replacing 109
166 Index
ExpressCard
description 34
displaying system
RJ-11 (modem)
RJ-45 (network
configuring 104
inserting 104
information 35
Java Card
removing 105
stopping 105
increasing screen
brightness 39
using 35
defined 106
inserting 106
removing 106
ExpressCard slot, identifying
external audio devices,
connecting 48
external monitor port,
K
keyboard light button,
identifying 11
keyboard screws
HP Client Configuration
HP Client Manager for
Altiris 158
identifying
removing 112
replacing 115
HP Connection Manager
software 17
F
fingerprint reader, identifying
firewall 19
keypad keys, identifying
keypad, external
using 43
HP System Software
HP Universal Print Driver,
using 164
fn key
identifying
function keys
identifying
keys
esc
fn
function
keypad
hubs 96
H
hard disk drive
I
Windows applications
Windows logo
installing 88
replacing 87
icons
network 26
wireless 16
IEEE 1394 port
L
hard drive
labels
Bluetooth 14
external 100
installing 88
HP Mobile Broadband
Module 14
Microsoft Certificate of
Authenticity 13
regulatory 13
identifying
inserting a memory module
expansion 110
replacing 87
primary 114
hardware, identifying
HDMI 37
SIM 14
Intel Centrino Pro
technology 162
headphone (audio-out) jack
Hibernation
WLAN 14
language, changing in Computer
Setup 147
internal display switch,
identifying 11
internal microphone,
identifying 11
exiting 67
initiated during critical battery
level 75
initiating 67
hotkeys
decreasing screen
brightness 39
J
lights
jacks
battery
caps lock
drive
audio-in (microphone)
audio-out (headphone)
Index 167
keyboard 11
local area network (LAN)
mouse, external
pointing devices
using 34
connecting 34
mute
multimedia software
accessing 47
num lock
pointing stick
QuickLook
identifying
using 34
QuickWeb
TouchPad
pointing stick buttons,
port options
mute button
volume down
volume mute
identifying
mute light, identifying
volume up
N
webcam 11
network cable
connecting 33
network security codes
local area network (LAN)
ports
1394 8, 98
M
SSID 26
DisplayPort
maintenance
noise suppression circuitry
Media Card Reader, identifying
memory
power
connecting 70
conserving 78
power button, identifying
num lock light, identifying
increasing 116
memory module compartment
cover
power connector, identifying
primary memory module
inserting 114
O
operating system
Microsoft Certificate of
optical disc
removing 109
replacing 111
microphone (audio-in) jack
removing 113
replacing 112
upgrading 112
Microsoft Certificate of Authenticity
label 13
modem cable
product name and number,
computer 13
removing 56
using 52
optical drive
connecting 28
country-specific cable
adapter 29
protecting 47
identifying 13
P
modem cable adapter,
identifying 13
Q
passwords
Quick Launch Buttons
QuickLook button
administrator 118
DriveLock 121
user 118
modem software
monitor port, external
identifying
QuickLook light, identifying
QuickWeb button
identifying
168 Index
QuickWeb light, identifying
setup utility
R
regulatory information
replacing
T
temperature 78
TouchPad
System Configuration
menu 146
identifying
using 34
TouchPad button, identifying
TouchPad buttons,
a primary memory
setup, computer
module 112
an expansion memory
module 109
identifying
TouchPad light, identifying
TouchPad scroll zone,
SIM
inserting 21
removing 22
slots
RJ-11 (modem) jack,
identifying
traveling with the computer
troubleshooting
business card
identifying
RJ-45 (network) jack,
identifying
ExpressCard
memory 108
security cable
AutoPlay 59
smart card reader
smart card
S
SATA (Serial Advanced
Technology Attachment) devices
AHCI (Advanced Host Controller
Interface) 147
defined 106
inserting 106
removing 106
modem 31
smart card reader, identifying
software
IDE (Integrated Drive
Electronics) 147
troubleshooting wireless network
problems 25
TXT (Intel Trusted Execution
Technology) 148
deployment 157
scroll zone, TouchPad
Secondary Battery Fast
Charge 148
recovery 157
security cable slot, identifying
Security menu
always prompt for HP SpareKey
enrollment 146
updates 158
updating programs and
drivers 138
U
Unified Extensible Firmware
upgrade bay
speaker, identifying
Standby
DriveLock 146
exiting 66
initiating 66
set up BIOS administrator
password 146
identifying
USB devices
connecting 96
Index 169
description 96
removing 96
wireless button
identifying
stopping 96
wireless controls
button 16
Wireless Assistant
software 16
wireless light
V
volume down button,
wireless network (WLAN)
connecting 20
corporate WLAN
connection 20
described 15
identifying
volume down light, identifying
volume mute button
security 18
identifying
volume mute light, identifying
volume up button, identifying
using 18
wireless network problems,
troubleshooting 25
volume up light, identifying
W
Web sites
HP System Software
Manager 161
Intel Pro technology for
AMT 162
webcam
identifying 11
tips 62
using 62
Windows applications key,
identifying
Windows logo key, identifying
170 Index
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