HP DESKJET 640C C6464A User Manual

HP DeskJet 640C Series (USB)  
Printer  
User’s Guide for Macintosh  
English  
Acknowledgments  
Apple, the Apple logo, AppleTalk, ColorSync, the ColorSync logo, Finder, Mac,  
Macintosh, Mac OS, PowerBook, Power Macintosh, and QuickDraw are trademarks  
of Apple Computer, Inc., registered in the U.S. and other countries.  
Notice  
The information contained in this document is subject to change without notice.  
Hewlett-Packard Company makes no warranty of any kind with regard to this  
material, including, but not limited to, the implied warranties of merchantability  
and fitness for a particular purpose.  
Hewlett-Packard shall not be liable for any errors or for incidental or  
consequential damages in connection with the furnishing, performance, or use of  
this material.  
All rights reserved. Reproduction, adaptation, or translation of this manual is  
prohibited without prior written permission of Hewlett-Packard Company, except  
as allowed under the copyright laws.  
No part of this document may be photocopied, reproduced, or translated to  
another language without the prior written consent of Hewlett-Packard Company.  
Edition 1, January 2000  
© Copyright Hewlett-Packard Company and Apple Computer, Inc. 2000  
Portions © Copyright 1989-2000 Palomar Software, Inc. HP DeskJet 640C Series  
Printers include printer driver technology licensed from Palomar Software, Inc.,  
iii  
Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
Using the Paper Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Basic Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Print Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
HP DeskJet Utility Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Print Cartridges  
Storing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Cleaning Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Chapter 5 Supplies and Accessories  
Printer Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Printer Quick Start Posters and User’s Guide for Macintosh . . . . . . . . . . 45  
Paper and Other Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
iv  
Table of Contents  
Appendix B Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Appendix C Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
v
Introduction  
Thank You For Buying an HP DeskJet Printer!  
Here’s what comes in the box. If something is missing, talk to your HP dealer or call  
HP Customer Care. (See “HP Customer Care by Phone” on page 43 for the  
appropriate telephone number.)  
Printer  
Power adapter  
Printer  
software  
Mac OS Quick Start  
Quick Start Poster  
HP Photo Color Kit  
(Optional)  
Print Cartridges  
Note: You will need to buy an A-to-B type USB-to-USB printer cable to  
connect your HP DeskJet printer to your computer. See page 47 for ordering  
information.  
vi  
     
Introduction  
Special Features of Your HP DeskJet Printer  
Your new HP DeskJet printer is equipped with special features:  
• Stunning photo quality through HP’s ColorSmart III Technology  
• Excellent print quality on plain paper  
• Uncompromising performance with print speeds of up to 6 pages per minute  
for black text and 3 pages per minute for text with color graphics with the  
HP DeskJet 640C Series printers  
• Brilliant photo image printing  
• Large capacity paper tray that holds up to 100 sheets  
Finding More Information  
This User’s Guide shows you how to operate your printer. For more information:  
• Use the Quick Start Poster for installation.  
• Turn on balloon help in the Help menu. Move your cursor over any print  
setting to view an explanation.  
• Visit the HP web site at http://www.hp.com/support/home_products for the  
latest product information, troubleshooting, and printer software updates.  
vii  
     
1
Using Your Printer  
Buttons and Lights  
The two buttons on the front of your HP DeskJet printer let you turn the printer on  
and off, or to resume printing. The lights give you visual cues about the state of  
your printer.  
Only use the Power Button on the front of the printer to turn the printer on  
and off. Using a power strip, surge protector, or a wall-mounted switch to  
turn the printer on and off may cause premature printer failure.  
When these lights are...  
You need to...  
Press Power to turn on the printer.  
Turned off and turned off  
Steadily lit and turned off  
Send a document to the printer. The printer is in the  
ready-to-print state.  
Steadily lit and flashing  
• If you just installed a print cartidge, make sure the  
cartridge is securely snapped into the printer with  
the arrow aligned with the dots on the top of the  
print cartridge cradle.  
• Close the top cover of the printer if it is open.  
• Check the lower IN tray to make sure it contains  
paper and that the paper is correctly loaded in the  
tray.  
• Press Resume to clear the error condition. Then  
check your computer screen for any reported  
error message and corrective action instructions.  
Flashing and turned off  
Flashing and flashing  
Steadily lit and steadily lit  
No action required. This indicates that either the  
computer is sending a document to the printer or  
that the printer is currently busy printing.  
Press Power to turn off the printer. At the computer,  
cancel any documents awaiting printing. Press  
Power again to turn on the printer.  
See the troubleshooting instructions in Chapter 4 of  
this User’s Guide. A problem exists with the printer.  
1
           
1
Using Your Printer  
Using the Paper Trays  
Standard-Size Media  
You place the paper or other media on  
which you will print into the lower IN  
tray. Slide out the paper guides to  
make room for the media you are  
loading into the tray.  
Length paper guide  
Width paper guide  
Once you insert the media, slide the  
paper guides so they rest snugly  
against the media. Be sure to slide all  
media as far as it will go into the IN  
tray. Make sure the paper lies flat in  
the tray.  
Cards, Small Envelopes, and Small Photo Paper  
When printing on cards, small  
envelopes, or small photo paper, after  
sliding out the paper guides, next  
remove the OUT tray, then flip up the  
card guide.  
Flip up the card guide  
Lift out the OUT tray  
2
       
1
Using Your Printer  
Insert the cards, small envelopes, or  
small photo paper into the IN tray with  
the right edge of the media stack  
aligned with the card guide. For small  
envelopes, make sure the flap side is  
on the right with the flap facing up.  
Slide the paper width guide to the right  
until it aligns with the left edge of the  
media stack. Press the inside of the  
paper length guide handle to release  
and lower it. Then push the paper  
length guide in toward the media stack  
until it stops.  
Replace the OUT tray. If you encounter  
difficulty replacing the OUT tray, lift  
the top cover, wait a few moments for  
the print cartridge cradle to move to its  
center position, replace the OUT tray,  
then lower the top cover.  
3
 
1
Using Your Printer  
Basic Printer Maintenance  
Because the printer ejects ink onto the paper in a fine mist, ink smudges will  
eventually appear on the printer case. To remove smudges, stains, and/or dried  
ink from the exterior of the printer, use a soft cloth moistened with water.  
When cleaning your printer, keep these tips in mind:  
Do not clean the interior of the printer. Keep all fluids away from the interior.  
Do not use household cleaners or detergent. In the event that a household  
cleaner or detergent is used on the printer, wipe the printer’s exterior surfaces  
with a soft cloth moistened with water.  
Do not lubricate the rod on which the print cartridge cradle moves. Noise is  
normal when the cradles move back and forth.  
For information on cleaning print cartridges and the print cartridge cradle, see  
“Cleaning Print Cartridges” on page 29.  
4
     
2 Using Your Printer Software  
Note: Before you can use your printer, you must have installed the printer  
and printer software as described on the Quick Start Poster.  
Choosing Your Printer  
If you haven’t already selected your HP DeskJet as the default printer in the  
Chooser, you should do so now. To select your printer using a USB connection:  
1
Make sure the computer and printer are turned on, and your printer is  
connected to your computer with a USB cable.  
2 From the Apple menu, select Chooser.  
3 In the left side of the Chooser window, click the DeskJet 640 Series (USB)  
icon.  
4 In the right side of the Chooser window, click DeskJet 640C.  
5 Close the Chooser.  
Other Ways to Select a Default Printer  
Besides using the Chooser, you can also select a default printer in the following  
ways:  
Select the desired printer by clicking on the menu barprinter icon at the top of  
the screen, and choosing DeskJet 640C.  
If your control strip is on, then select the desired printer by clicking theprinter  
icon in the control strip, and choosing DeskJet 640C.  
Drag the document you want to print to the desktop icon of the printer you  
want to use.  
Click the icon of the HP DeskJet printer you want to use, and choose Set  
Default Printer from the Printing menu.  
The Print command will send your documents to this printer until you select a  
new default printer. If you switch printers, check your document before you  
print it to see whether the formatting or pagination changed.  
5
           
2
Using Your Printer Software  
Desktop Printing  
Desktop printing is useful when you have a number of documents to print at once,  
or when you have a document that is already formatted for printing on a  
particular printer. There are two methods to print documents from the desktop. To  
perform desktop printing, either:  
Drag the icons of the documents you want to print to the desktop icon of the  
printer you want to use.  
OR  
Select the icons of the documents you want to print, then choosePrint from the  
File menu. When the Print dialog box appears, select your print options, then  
click the Print button.  
Desktop printing is not supported in Mac OS version 8.5.1 or older.  
Checking Printer Status  
You can tell the status of a printer by looking at its desktop icon:  
Icon  
Description  
Icon  
Description  
Idle printer (default)  
Printing stopped on  
default printer  
Idle printer (not default)  
Printing on default printer  
Error on default printer  
Printer not available or  
connected  
6
         
2
Using Your Printer Software  
Page Setup - Controlling Page Layout  
You choose settings such as paper size, scaling, and page orientation from the  
HP DeskJet Page Setup dialog box. To get to this dialog box:  
1 Open the software program used to create your document.  
2 From the File menu, select Page Setup.  
Paper Size, Scaling, and Page Orientation  
Make sure you correctly choose the size of  
paper, envelopes, or other media you have in  
the IN tray.  
Enter a number from  
20 to 400. Numbers  
smaller than 100  
reduce the image  
size, and numbers  
greater than 100  
enlarge it. Changing  
size may change  
pagination.  
Click the appropriate  
icon to choose page  
orientation.  
7
             
2
Using Your Printer Software  
Print Dialog Box  
You choose settings such as number of copies, all or specific pages to print, paper  
type, print quality, page layout, color, and background printing from the  
HP DeskJet Print dialog box. To get to this dialog box, select Print from your  
software program’s File menu.  
Buttons  
There are three buttons at the bottom of every Print dialog box:  
Preview allows you to view your document before you print it so you can see  
how the document will print with the current settings.  
Cancel cancels settings you have entered and closes the Print dialog box.  
OK starts printing.  
8
         
2
Using Your Printer Software  
General  
General is the default panel selected in the Print dialog box menu. This panel lets  
you select the number of copies you want to print, whether you want to print the  
entire document or select pages, and whether you want to print from the front of  
your document or begin printing from the end forward.  
Click to display a list of other  
Enter the number of  
print-control panels.  
copies you want to  
print.  
Indicate whether you want to start  
printing from the first page or from  
the last page.  
If you don’t want to print the entire document,  
enter the beginning and ending page numbers  
you want to print.  
This area displays options set  
You may also choose the following options from the General menu:  
Paper Type/Quality (see “Paper Type/Quality” on page 10)  
Layout (see “Layout” on page 10)  
Color (see “Color” on page 11)  
Background Printing (see “Background Printing” on page 12)  
9
 
2
Using Your Printer Software  
Paper Type/Quality  
Choose from a wide  
range of paper types.  
Print Quality  
Draft: Quick printing  
Normal: Every day  
printing  
Best: Highest quality  
Ink tab settings allow you to adjust the ink volume and dry time.  
Layout  
This dialog box allows you to specify the number of pages printed on each sheet  
of paper. You also set Two-Sided Printing options from this dialog box.  
Check here to print on  
Choose the number of  
both sides of the paper.  
pages (1, 2, or 4) to print  
.
on each sheet.  
Check to print a border  
around each page.  
If you check Print Both Sides,  
choose appropriate Binding (side or top).  
10  
                   
2
Using Your Printer Software  
Color  
Your HP DeskJet 640C Series Printer uses HP’s Color Matching technology to  
intelligently analyze each element on a page—text, graphics, and photographs—  
and provide the best color output.  
Choose:  
HP Color  
Matching (default)  
ColorSync  
Grayscale (print in  
shades of gray)  
Black & White (no  
color)  
Slide to adjust:  
Saturation  
Brightness  
Color Tone  
HP Color Matching is the default Image setting on the Color panel. While you  
can adjust saturation, brightness, and color tone with the sliders that appear when  
you choose this option, the center position of the sliders is optimized for most  
printing uses and types of media.  
The ColorSync setting can be used for color matching with other components  
using the ColorSync matching system.  
Grayscale prints in shades of gray. With this setting, you also have the option to  
optimize printing for fax and photocopy.  
Black & White prints only in black and white (no color, no gray).  
11  
                   
2
Using Your Printer Software  
Background Printing  
Choose Background if you want to continue working while printing takes place. If  
you choose Foreground printing, printing will be faster, but you won’t be able to  
work on other tasks until the printing is complete.  
Choose:  
Background to  
continue working  
while printing  
Foreground for  
faster printing  
Click the button that  
matches the desired  
timing for your print  
job  
12  
   
2
Using Your Printer Software  
The following table describes additional features available when using  
background printing. To access these features from the desktop, double-click the  
HP DeskJet 640C Series printer icon.  
Background  
Instructions  
Printing Options  
Delete a print job  
• Select the job title or icon, then click the Trash icon.  
or  
• Drag the document’s icon to the Trash on your desktop.  
These methods delete only the print job, not the document itself.  
Hold/pause a print job • Select the job title or icon, then click the Pause button.  
The print request will pause until you select its title again and  
click the Resume Button.  
or  
• Drag the document icon to the Waiting to Print list of  
documents.  
Mark a print request  
“Urgent”  
• Select the job title or icon, then click the small clock.  
• In the dialog box that appears, click Urgent. This moves the  
print request to the top of your print list.  
Sort/change the order • From the View menu, choose the title of the column by which  
of print jobs  
you want to sort or choose.  
• To see and change the print order, sort by Print Time.  
• Drag and drop the print job title to the desired place in the list.  
Stop and restart  
printing  
• Choose Stop Print Queue from the Printing menu.  
• To resume printing, choose Start Print Queue.  
This is a good way to save print requests when using a portable  
computer while away from your printer.  
Change printers  
To move a print job from one printer to another printer of the  
same type:  
• Drag the icon for the print request to the icon of the desired  
printer.  
If you’re not sure whether the two printers are of the same type,  
try moving the print request anyway; the printer software won’t let  
you move a print request to an incompatible printer.  
13  
             
2
Using Your Printer Software  
Printing on Different Types of Paper and Media  
The HP DeskJet 640C Series printer is designed to print on so many different  
types of print media that it practically is a small print shop. This chapter explains  
how to use the different printing materials available to you.  
Printing Photographs  
I want to print…  
I should…  
1 Remove all paper from the IN tray.  
Photo Paper  
2 With the printer turned on, open the top cover. The  
cartridge cradles move to an accessible position and  
the Resume light blinks.  
3 Pull the top of the black print cartridge toward you  
until it pops loose. Lift it from its cradle.  
4 Store the black print cartridge in the print cartridge  
storage container.  
5 Place the photo cartridge into the now-empty  
cartridge cradle. Align the arrow on the print  
cartridge with the notch on the top of the cradle, and  
push the arrow toward the notch until the print  
cartridge snaps into place. You’ll hear a click when  
the cartridge sits snugly in its cradle.  
6 Close the printer’s top cover. The cradles return to  
their home position on the right side of the printer  
and the Resume light stops blinking.  
7 Slide out the paper guides.  
8 Insert the photo paper into the IN Tray, glossy side  
down.  
9 Slide the paper guides snugly against the sheets.  
10 Choose the print settings that match the type and  
size of the photo paper.  
11 Print the photos.  
14  
 
2
Using Your Printer Software  
HP print settings to choose  
Guidelines to remember  
Page Setup  
• For best results, use:  
- Paper Size: Choose appropriate paper size  
- Orientation: Choose appropriate orientation  
- HP Premium Photo Paper,  
- Glossy, or  
- HP Premium Photo Paper, Matte or Glossy.  
• The photo needs to be in electronic (digital) form,  
before you can print it. Take a digital picture, scan a  
photo, or have your local camera shop provide an  
electronic file of your photo.  
Paper Type/Quality  
- Paper Type: Choose photo paper type  
- Print Quality: Choose Best  
Layout  
• After selecting your paper type, choose the  
appropriate paper size from the pull-down menu.  
- Pages per Sheet: 1 (Normal)  
- Print Both Sides: Unchecked  
15  
2
Using Your Printer Software  
Printing Greeting Cards and Hagaki  
I want to print…  
I should…  
1 Remove the OUT tray as shown on page 2.  
2 Slide out both of the paper guides and remove all  
paper from the IN tray.  
3 Insert up to 30 cards into the IN tray as far as they  
will go.  
4 Press inside the handle of the paper length guide to  
release and drop down the handle.  
5 Slide both paper guides snugly against the edges of  
the cards.  
6 Replace the OUT tray as shown on page 3.  
7 Choose the print settings that match the type and  
size of the cards.  
8 Print the cards.  
HP print settings to choose  
Guidelines to remember  
Page Setup  
- Paper Size: Choose appropriate card size  
- Orientation: Choose Portrait icon  
• For best results use HP Greeting Card Paper.  
• For Hagaki, use Plain Paper or Inkjet Paper.  
• Use Plain Paper setting to print Hagaki’s address side.  
• If you have pre-folded greeting cards, unfold the  
cards, then load the cards into the IN tray.  
Paper Type/Quality  
- Paper Type: Choose greeting card type or  
Plain Paper or Inkjet Paper for Hagaki  
- Print Quality: Choose Normal  
• Align the card edges before inserting the cards.  
Layout  
- Pages per Sheet: 1 (Normal)  
- Print Both Sides: Unchecked  
16  
 
2
Using Your Printer Software  
Printing Envelopes  
I want to print…  
I should…  
1 Slide the envelope, with its flap side on the right and  
flap facing up, into the OUT tray’s single envelope  
slot. Push the envelope in until it stops.  
2 Choose the print settings that match the type and  
size of the envelope.  
Single envelope  
3 Print the envelope.  
NOTE: When printing a single JIS #4 (90 x 205 mm)  
envelope, do NOT use the single envelope slot.  
Instead, follow instructions for printing cards as  
given on page 19.  
HP print settings to choose  
Guidelines to remember  
Page Setup  
• Make sure paper is loaded in the IN tray.  
- Paper Size: Choose appropriate envelope size • Avoid envelopes that have clasps or windows.  
- Orientation: Choose Portrait icon  
• Avoid envelopes that are shiny or embossed,  
envelopes with thick, irregular, or curled edges, or  
envelopes that are wrinkled, torn, or otherwise  
damaged.  
• If your software program includes an envelope-  
printing feature, follow those instructions instead of  
the procedure here.  
Paper Type/Quality  
- Paper Type: Choose Plain Paper  
- Print Quality: Choose Normal  
Layout  
- Pages per Sheet: 1 (Normal)  
- Print Both Sides: Unchecked  
17  
   
2
Using Your Printer Software  
I want to print…  
I should…  
1 Slide out both of the paper guides, and remove all  
paper from the IN tray.  
Stack of envelopes  
right and flap facing up, into the IN tray as far as they  
will go.  
NOTE: When printing on small envelopes, such as  
JIS #4, Invitation A2, or C6, follow instructions for  
printing cards as given on page 19.  
NOTE: When printing JIS #3 (120 x 235 mm)  
envelopes, make sure the flap is up and toward you.  
3 Slide the paper guides snugly against the edges of  
the envelopes.  
4 Make sure the IN tray is pushed in.  
5 Choose the print settings that match the type and  
size of the envelopes.  
6 Print the envelopes.  
HP print settings to choose  
Guidelines to remember  
Page Setup  
• Never load more than 15 envelopes at one time.  
- Paper Size: Choose appropriate envelope size • Align the envelope edges before inserting them.  
- Orientation: Choose Portrait icon  
• Avoid envelopes that have clasps or windows.  
• Avoid envelopes that are shiny or embossed,  
envelopes with thick, irregular, or curled edges, or  
envelopes that are wrinkled, torn, or otherwise  
damaged.  
Paper Type/Quality  
- Paper Type: Choose Plain Paper  
- Print Quality: Choose Normal  
• If your software program includes an envelope-  
printing feature, follow those instructions instead of  
the procedure here.  
Layout  
- Pages per Sheet: 1 (Normal)  
- Print Both Sides: Unchecked  
18  
 
2
Using Your Printer Software  
Printing Cards  
I want to print…  
I should…  
1 Remove the OUT tray and raise the card guide.  
2 Slide out both of the paper guides and remove all  
paper from the IN tray.  
Cards (index, business, and other small  
media)  
3 Insert up to 30 cards into the IN tray as far as they  
will go.  
NOTE: When printing small envelopes, make sure  
the flap is up and toward you.  
4 Press inside the handle of the paper length guide to  
release and drop down the handle.  
5 Slide both paper guides snugly against the edges of  
the cards.  
6 Replace the OUT tray. You might need to lift the top  
cover a little to do this.  
7 Choose the print settings that match the type and  
size of the cards.  
8 Print the cards.  
19  
   
2
Using Your Printer Software  
HP print settings to choose  
Guidelines to remember  
Page Setup  
• Align the edges of the media before inserting.  
- Paper Size: Choose appropriate card size  
- Orientation: Choose Portrait icon  
Paper Type/Quality  
- Paper Type: Choose Plain Paper  
- Print Quality: Choose Normal  
Layout  
- Pages per Sheet: 1 (Normal)  
- Print Both Sides: Unchecked  
20  
   
2
Using Your Printer Software  
Printing Labels  
I want to print…  
I should…  
1 Slide out both of the paper guides, and remove all  
paper from the IN tray.  
2 Fan the edges of the label sheets to separate them,  
then align the label edges. Insert up to 20 label  
sheets (label side down).  
3 Slide the paper guides snugly against the sheets.  
4 Choose the print settings that match the type and  
size of labels.  
5 Print the labels.  
HP print settings to choose  
Guidelines to remember  
Page Setup  
- Paper Size: Choose A4 or Letter (8.5x11 in.)  
- Orientation: Choose appropriate orientation  
• Use only paper labels that are designed specifically  
for use with inkjet printers.  
• Never load more than 20 sheets at one time.  
• Use only full sheets of labels.  
Paper Type/Quality  
- Paper Type: Choose Plain Paper  
- Print Quality: Choose Normal  
• Make sure the sheets are not sticky, wrinkled, or  
pulling away from their protective backing.  
Do not use plastic or clear labels. The ink will not dry  
when used with plastic or clear labels.  
Layout  
- Pages per Sheet: 1 (Normal)  
- Print Both Sides: Unchecked  
21  
 
2
Using Your Printer Software  
Printing Transparencies  
I want to print…  
I should…  
1 Slide out both of the paper guides, and remove all  
paper from the IN tray.  
Adhesive strip  
2 Fan the edges of the transparency sheets to  
separate them, then align the edges.  
3 Insert a stack of up to 25 transparency sheets, rough  
side down and the adhesive strip toward the printer.  
4 Slide the paper guides snugly against the  
transparencies.  
5 Choose the print settings that match the type and  
size of the transparencies.  
6 Print the transparencies.  
7 The printer waits for transparencies to dry before  
releasing them automatically. Press the Resume  
Button to continue printing.  
HP print settings to choose  
Guidelines to remember  
Page Setup  
- Paper Size: Choose appropriate size  
- Orientation: Choose appropriate orientation  
• For best results, use HP Premium Inkjet Transparency  
Film or HP Premium Inkjet Rapid-dry Transparencies.  
The film coating on HP Premium Inkjet Rapid-dry  
Transparencies is especially developed to work with  
HP inks, giving you crisp images and text and the  
fastest drying time.  
Paper Type/Quality  
- Paper Type: Choose transparency type  
- Print Quality: Choose Normal or Best  
Layout  
- Pages per Sheet: 1 (Normal)  
- Print Both Sides: Unchecked  
22  
   
2
Using Your Printer Software  
Printing Iron-on Transfers  
I want to print…  
I should…  
1 Slide out both of the paper guides, and remove all  
paper from the IN tray.  
2 Load the transfer paper transparent (or glossy) side  
down.  
3 Slide the paper guides snugly against the sheets.  
4 Choose the print settings that match the type and  
size of your iron-on transfers.  
5 Print your transfers.  
HP print settings to choose  
Guidelines to remember  
Page Setup  
• If you want the text or picture on your t-shirt as you  
see it on the screen, flip the document by clicking  
Flip Horizontal.  
- Paper Size: Choose appropriate size  
- Orientation: Choose appropriate orientation  
- Flip Horizontal  
• For best results, use HP Iron-On T-Shirt Transfers.  
Paper Type/Quality  
- Paper Type: Choose HP Premium Inkjet  
Paper  
- Print Quality: Choose Best  
Layout  
- Pages per Sheet: 1 (Normal)  
- Print Both Sides: Unchecked  
23  
 
2
Using Your Printer Software  
Two-Sided Printing  
I want to print…  
I should…  
1 Remove all paper from the OUT tray.  
2 Load paper into the IN tray.  
Manual Two-Sided Printing  
Book Binding  
3 Slide the paper guides snugly against the sheets.  
4 In the Layout dialog box, click Print Both Sides,  
then select either the Book or Tablet icon.  
5 Choose the print settings that match the type and  
size of your paper.  
6 Begin printing.  
7 Carefully follow the reloading instructions  
displayed on your computer screen.  
8 When the paper is properly reloaded, click  
Continue in the message box on your computer  
screen.  
Tablet Binding  
HP print settings to choose  
Guidelines to remember  
Page Setup  
- Paper Size: Choose appropriate size  
- Orientation: Choose appropriate orientation  
• The printer prints one side of the paper first. Then, a  
message on your computer screen tells you how to  
reload the paper and resume printing. The reverse  
side of the paper is then printed.  
Paper Type/Quality  
- Paper Type: Choose appropriate type  
- Print Quality: Choose Normal  
Layout  
- Pages per Sheet: 1 (Normal)  
- Print Both Sides: Check this box, then choose  
the Book icon (for binding on the side) or  
Tablet icon (for binding at the top).  
24  
       
2
Using Your Printer Software  
HP DeskJet Utility Window  
The HP DeskJet Utility is located in the Utilities folder on your hard drive’s main  
directory. The HP DeskJet Utility window has five panels, as shown below:  
WOW! demonstrates the HP DeskJet’s print quality.  
Test allows you to print a test document.  
Clean allows you to automatically clean your print cartridges.  
Calibrate allows you to align the Color and Black print cartridges.  
Support allows you easy access to links to HP Customer Care Online.  
Simply click a panel, then choose your option(s).  
Note: The Ink Level tab in the HP DeskJet Utility is not available with all  
models of HP DeskJet 640C Series printers and configurations.  
25  
     
2
Using Your Printer Software  
Select Panel  
Use this panel when any of the functions on the Utility window prompt you to  
select a printer. For example, if you want to calibrate your printer by choosing the  
Calibrate panel, you will be prompted to first select your printer if it is not already  
selected.  
To select your printer from within the HP DeskJet Utility window:  
1
Click the Select panel on the Utility window.  
2 Select USB.  
3 In the Connect To: list, choose the desired HP DeskJet printer.  
26  
   
3 Using and Caring for Your  
Print Cartridges  
Replacing Print Cartridges  
Note: When buying replacement print cartridges, check the part numbers  
carefully. The print cartridge numbers for the 640C, 640CL, and 642C  
printers are:  
Black HP C6614 Series  
Tri-Color HP C51649 Series  
Photo HP C1816 Series  
Note: When a print cartridge runs out of ink, leave the empty cartridge in  
the cradle until you can replace it. The printer does not print with only one  
print cartridge in the cradle.  
To replace a print cartridge:  
1
Press the Power button to turn on  
the printer.  
2 Open the top cover and raise the cradle  
latch. The print cartridges move to the  
center of the printer and the Resume  
light flashes.  
3 Lift the print cartridge out of the cradle  
and discard it.  
Keep print cartridges out of the reach of children.  
27  
           
3
Using and Caring for Your Print Cartridges  
4 Remove the replacement print cartridge from its packaging and carefully  
remove the protective vinyl tape.  
Do NOT touch the  
ink nozzles.  
Do NOT touch or  
remove the copper  
contacts.  
Do NOT touch the print cartridge ink nozzles or copper contacts. Touching  
these parts will result in clogs, ink failure, and bad electrical connection.  
Also, do NOT remove the copper strips; these are required electrical  
contacts.  
5 Push the print cartridge firmly, straight down into the print cartridge cradle.  
6 Close the cradle latch. When the latch is fully closed, you will hear a click.  
7
Load plain white paper in the IN tray.  
8 Plug in the power cord in the back of the printer.  
9 Close the top cover.  
10 If the Resume light continues to flash and if the cradles do not move to the  
right side of the printer, remove and reinstall the print cartridges. Make sure the  
print cartridges are pressed down into the cradles before you snap them  
forward into positions. If the Resume light continues to flash after you  
reinstall the new print cartridge, check the part number on the print cartridge  
to ensure you installed the correct one.  
28  
 
3
Using and Caring for Your Print Cartridges  
Storing Print Cartridges  
To maintain excellent print quality from your print cartridges:  
Keep all print cartridges in their sealed packages, at room temperature  
(60-78˚ F or 15.6-26.6˚ C), until you are ready to use them.  
Once installed, leave the print cartridges in their cradle at all times to keep  
them from drying out or becoming clogged.  
If you store an unsealed print cartridge, do so in an airtight plastic container.  
Do NOT unplug the printer until printing is complete and the print cartridge  
cradles have returned to their home position on the right side of the printer. The  
print cartridges will dry out if not stored in their home position.  
Only use the Power button on the front of the printer to turn the printer  
on and off. Using a power strip, surge protector, or a wall-mounted outlet  
switch to turn the printer on and off may cause premature failure.  
Cleaning Print Cartridges  
When Do You Need to Clean?  
Clean the print cartridges if your printed page is missing lines or  
dots, or if it contains ink streaks.  
If You See Missing Lines or Dots...  
Clean the print cartridges from the HP DeskJet Utility window by  
doing the following:  
1 Double-click the HP DeskJet Utility icon located in the Utilities folder on your  
hard drive’s main directory.  
2 Click the Clean panel, then click the Clean button and follow the instructions  
displayed on your screen.  
Note: Unnecessary cleaning wastes ink and shortens the life of the print  
cartridge.  
29  
                   
3
Using and Caring for Your Print Cartridges  
If You See Ink Streaks...  
Clean the print cartridges and the print cartridge cradle by  
following the instructions below.  
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1
Double-click the HP DeskJet 640 Series Utility icon in the  
Utilities folder on your hard drive’s main directory.  
2 Click the Clean panel, then click the Clean button. If this does not prevent  
streaks, follow the instructions for “Manually Cleaning the Print Cartridges”  
below.  
Caution  
Be careful not to get ink on your hands or clothing.  
Manually Cleaning the Print Cartridges and Print Cartridge Cradle  
In order to properly clean the print cartridges and cradle, you will need distilled or  
bottled water and cotton swabs or a similar lint-free absorbent material that will  
not stick to the cartridges.  
Manually Cleaning the Print Cartridges  
1
Press the Power Button to turn the printer on, then lift the top cover.  
2 After the print cartridges move to the center and stop, unplug the power cord  
from the back of the printer.  
Keep new and used print cartridges out of the reach of children.  
3 Remove the print cartridges and place them wide side down on a piece of  
paper.  
Caution  
Do NOT touch the print cartridge ink nozzles or copper contacts. Touching  
these parts will result in clogs, ink failure, and bad electrical connection.  
Also, do NOT remove the copper strips; these are required electrical  
contacts.  
4 Dip a clean cotton swab into distilled water and squeeze any excess water from  
the swab.  
30  
   
3
Using and Caring for Your Print Cartridges  
5 Clean the face and edges of  
the print cartridge as shown.  
DO NOT wipe the nozzle  
plate.  
Do NOT clean  
nozzle plate  
6 Inspect the cartridge for  
fibers on the face and edges.  
If fibers are still present,  
Clean  
repeat the cleaning process.  
7
Repeat the cleaning process for the other print cartridge.  
Once you’ve removed the print cartridges, make sure that they are not  
outside of the print cartridge cradle longer than 30 minutes.  
Caution  
Manually Cleaning the Print Cartridge Cradle  
1
Using clean, moistened swabs, wipe  
the underside of each wall of the  
cradle.  
2 Repeat until no ink residue is seen  
on a clean swab.  
3 Reinsert the print cartridges, then  
close the printer’s top cover.  
4 Make sure white paper is loaded  
into the IN tray.  
5 Reinsert the electrical power cord  
into the back of the printer.  
6 Print a test page. Double-click the HP DeskJet 640 Series Utility icon in the  
Utilities folder on your hard drive’s main directory, click the Test panel, then  
click the Test button.  
Note: If streaking still appears, repeat the procedure until the test  
printout is clean. You will find additional maintenance tips at  
31  
   
3
Using and Caring for Your Print Cartridges  
Damage Resulting from Refilling the Print Cartridges  
To get the best performance from your printer, Hewlett-Packard recommends  
using only genuine HP supplies for HP DeskJet printers, including genuine  
factory-filled HP print cartridges.  
Damage resulting from the modification or refilling of HP print cartridges is  
specifically excluded from coverage by HP printer warranties.  
Note: When buying replacement print cartridges, check the part numbers  
carefully. The print cartridge numbers for the 640C, 640CL, and 642C  
printers are:  
Black HP C6614 Series  
Tri-Color HP C51649 Series  
Photo HP C1816 Series  
32  
   
4 Getting Help When Things Go Wrong  
Troubleshooting Tips  
It’s frustrating when things go wrong, but the following pages contain tips that can  
help you determine what the problem is and how to fix it.  
Be sure cable connections are secure. Check if your question is similar to those  
listed below and then follow the instructions found in that section:  
The printer software won’t install, what’s wrong? See pages 33–34.  
Why won’t it print? See pages 35–36.  
What do the flashing lights mean? See page 37.  
Is there a problem with your printout? See page 39.  
The printer software won’t install, what’s wrong?  
What is the problem?  
Possible cause  
To solve the problem…  
I inserted a CD, but the  
computer couldn’t read it.  
• The CD wasn’t properly  
inserted.  
1 Reinsert the CD and try again. If this  
doesn’t solve your problem…  
OR  
2 Try inserting a CD that you know works.  
If that CD doesn’t work, you may need to  
replace your CD player.  
3 If other CD’s work but the printer  
software CD doesn’t, you may have a  
damaged CD. You can download the  
printer software from the HP Customer  
Care web site:  
• The CD player may be  
damaged.  
OR  
• The CD may be damaged.  
OR  
• The CD-ROM extensions  
may be turned off.  
4 If you don’t have Web access, contact  
HP Customer Care. See page 43, to  
locate the phone number nearest you.  
5 Go to your Extensions Manager to  
ensure the Apple CD extension is turned  
on.  
33  
               
4
Getting Help When Things Go Wrong  
The printer software won’t install, what’s wrong? continued  
What is the problem?  
Possible cause  
To solve the problem…  
The software did not install  
correctly.  
• There may be a conflict  
with your virus protection  
program.  
1 Uninstall your printer software. Insert the  
printer software CD into your computer,  
select Uninstall from the Installer, then  
repeat the installation procedure.  
2 Close any virus protection programs that  
are active.  
3 If you have been using Apple’s  
QuickDraw GX software, turn it off. Your  
HP DeskJet printer is not compatible  
with QuickDraw GX.  
OR  
• There may be a conflict  
with another software  
program.  
OR  
• Your printer software  
didn’t install properly.  
4 Exit all of your software programs.  
5 Reinstall the printer software. See the  
“Install Printer Software” step on the  
Quick Start Poster or see page 51 in this  
User’s Guide.  
If you are still having problems with the  
software installation, call an HP authorized  
dealer or HP Customer Care. For the phone  
number of the HP Customer Care Center  
nearest you, see page 43.  
34  
       
4
Getting Help When Things Go Wrong  
Why won’t it print?  
What is the problem?  
Possible cause  
To solve the problem…  
Power may be off or there  
may be a loose connection.  
1 Make sure the power is on.  
2 Make sure that all cable connections  
are secure.  
No page came out  
of the printer.  
You may not have any paper  
in the IN tray.  
Double-check that the media is placed in the  
IN tray correctly.  
The printer’s top cover may be Close the printer’s top cover.  
open.  
A problem may exist with one  
of the print cartridges.  
If the Resume light is flashing, lift the  
printer’s cover, verify that the print cartridges  
are installed properly. See page 1.  
The printer may be slow.  
The printer is waiting for you  
If the Power light is flashing, the printer is  
in the process of printing. Be patient.  
If the Resume light is flashing, press the  
Resume button.  
to press the Resume  
button.  
There may be a paper jam.  
1 Turn off the printer, open the top cover,  
and remove the OUT tray.  
2 Pull the paper out of either the IN tray or  
the OUT tray. Remove all torn pieces of  
paper from the printer.  
3 Reload the paper in the IN tray.  
4 Replace the OUT tray and close the top  
cover. Turn on the printer.  
5 Press the Resume button on the front  
of the printer.  
6 If you were printing labels, make sure a  
label did not become unglued from the  
label sheet while going through the  
printer.  
7 If the paper jam has cleared, print your  
document again.  
35  
           
4
Getting Help When Things Go Wrong  
Why won’t it print? continued  
What is the problem?  
Possible cause  
To solve the problem…  
You may be out of ink.  
1 Lift the printer’s cover and verify that the  
print cartridges are installed properly.  
2 If you are out of ink, replace the print  
cartridge. See “Replacing Print  
A blank page came  
out of the printer.  
3 Print your document again.  
You may have forgotten to  
remove the vinyl tape from  
the print cartridge.  
Make sure you have removed the protective  
piece of vinyl tape on each of the print  
cartridges. See “Replacing Print Cartridges”  
on page 27.  
You may be trying to print  
a fax.  
1 Save the fax in a graphic format, such as  
TIFF.  
2 Place it in a word processing document  
and print it from there.  
The printer is really slow.  
Your computer may have less  
than the minimum system  
requirements.  
1 Check the amount of RAM and  
processor speed in your computer. See  
“System Requirements” on page 52.  
2 Free up some space on your hard drive.  
Having less than 100 MB of free space  
on your computer’s hard drive can mean  
longer processing times.  
Too many software programs  
may be running at the same  
time.  
Close all unnecessary software programs.  
You may be using outdated  
printer software.  
Check the printer driver you are using. Be sure  
to check the HP web site at http://  
the most recent software updates.  
You may be printing a  
complex document  
containing graphics or  
photographs.  
Be patient. Large, complex documents  
containing graphics or photographs print  
slower than text-only documents.  
36  
           
4
Getting Help When Things Go Wrong  
What do the flashing lights mean?  
What is the problem?  
Possible cause  
To solve the problem…  
Your printer may be receiving  
data.  
Be patient, your computer is processing the  
print job.  
The Power light is  
flashing.  
You may be out of paper.  
You may have a paper jam.  
1 Insert paper.  
2 Press the Resume button.  
The Resume light is  
flashing.  
1 Turn off the printer, open the top cover,  
and remove the OUT tray.  
2 Pull the paper out of either the IN tray or  
the OUT tray. Remove all torn pieces of  
paper from the printer.  
3 Reload the paper in the IN tray.  
4 Replace the OUT tray and close the top  
cover. Turn on the printer.  
5 Press the Resume button on the front  
of the printer.  
6 If you were printing labels, make sure a  
label did not become unglued from the  
label sheet while going through the  
printer.  
7 If the paper jam has cleared, print your  
document again.  
You may be printing a two-  
sided document by hand and  
the first side has finished  
printing.  
1 Follow the on-screen directions for how  
to insert the paper.  
2 Press the Resume button.  
The top cover may be open.  
Close the top cover.  
There may be a problem with  
one of the print cartridges.  
1 Lift the printer’s cover and verify that the  
print cartridges are installed properly.  
2 If you are out of ink, replace the print  
cartridge. See “Replacing Print  
Cartridges” on page 27.  
3 Print your document again.  
37  
           
4
Getting Help When Things Go Wrong  
What do the flashing lights mean? continued  
What is the problem?  
Possible cause  
To solve the problem…  
Both lights are flashing.  
The printer may need to  
be reset.  
1 Press the Power button to turn the  
printer off. Then press the Power  
button again to turn the printer back  
on.  
2 If that doesn’t solve the problem, press  
the Power button to turn the printer  
off.  
3 Unplug the printer.  
4 Plug the printer back in.  
5 Press the Power button to turn the  
printer on.  
38  
4
Getting Help When Things Go Wrong  
Is there a problem with your printout?  
What is the problem?  
Possible cause  
To solve the problem…  
Paper may not be loaded  
correctly.  
1 Make sure the media is correctly  
oriented in the IN tray.  
against the media.  
Parts of the  
document are missing or  
are in the wrong place.  
You may have selected the  
wrong paper orientation.  
Make sure you have selected the correct  
orientation (portrait or landscape) on the  
Page Setup dialog box. See “Page Setup -  
Controlling Page Layout” on page 7.  
You may have selected the  
wrong paper size.  
Make sure you have selected the correct  
paper size in the Page Setup dialog box. See  
“Page Setup - Controlling Page Layout” on  
page 7.  
You may be trying to print text Make sure text and graphics are scaled  
or graphics that are larger  
than your paper size.  
correctly in your document. See “Paper Size,  
You may have selected the  
wrong margins.  
Make sure the margins are within the printable  
area. See “Minimum Printing Margins” on  
page 54.  
You may have accidentally  
Uncheck Poster Printing in the Layout panel.  
left Poster Printing selected.  
See “Layout” on page 10.  
39  
     
4
Getting Help When Things Go Wrong  
Is there a problem with your printout? continued  
What is the problem?  
Possible cause  
To solve the problem…  
You may not be using the  
most appropriate media for  
the desired output.  
• Make sure that you are using media  
intended for HP DeskJet printers.  
• Print quality is dramatically improved if you  
print on paper specifically designed for a  
certain output (photographs, for example),  
rather than using plain paper.  
Print quality is poor.  
You may be printing on the  
wrong side of the media.  
Make sure that the media is loaded print side  
down.  
You may not have selected  
the correct paper type in the  
printer software.  
Make sure that you have selected the correct  
paper type on the Paper Type/Quality  
dialog box. See “Paper Type/Quality” on  
page 10.  
You may be printing in Draft  
mode.  
If printing appears faded or dull, click Normal  
or Best instead of Draft on the Paper Type/  
Quality dialog box. See “Paper Type/Quality”  
on page 10.  
If you have smearing, you  
may be using too much ink.  
1 Click Normal or Draft instead of Best on  
the Paper Type/Quality dialog box. See  
“Paper Type/Quality” on page 10.  
2 Reduce the amount of ink. From the  
HP DeskJet Print dialog box, select the  
Ink Controls panel. Use the  
sliders to adjust ink volume.  
3 Increase the dry time. From the HP  
Controls panel. Use the sliders to adjust  
dry time.  
You may be running out of  
ink.  
1 If you are out of ink, replace the print  
cartridge. See “Replacing Print  
Cartridges” on page 27.  
2 Print your document again.  
You may need to clean the  
print cartridges.  
See “Cleaning Print Cartridges” on page 29.  
40  
       
4
Getting Help When Things Go Wrong  
Is there a problem with your printout? continued  
What is the problem?  
Possible cause  
To solve the problem…  
You may have forgotten to  
remove the vinyl tape from  
the print cartridge.  
Make sure that you have removed the  
protective piece of vinyl tape on each of the  
print cartridges. See “Replacing Print  
Cartridges” on page 27.  
Print quality is poor.  
(continued)  
You may have the incorrect  
“Image” setting in the Color  
panel of the Print dialog box.  
Click the Revert to Defaults button in the  
Color panel of the Print dialog box. See  
“Color” on page 11.  
Your print cartridges may be  
out of alignment.  
If the color and black ink aren’t lining up on  
the printed page, go to the HP DeskJet  
Utility located in the Utilities folder in your  
hard drive’s main directory. Click the  
Calibrate panel, then click the Align button.  
See “HP DeskJet Utility Window” on page 25.  
Binding margin appears in  
the wrong place when  
trying to do Two-Sided  
Printing.  
You may have selected the  
wrong paper orientation.  
• Make sure you have selected the correct  
Binding option in the Layout panel of the  
Print dialog box. See “Layout” on page 10.  
41  
4
Getting Help When Things Go Wrong  
HP Customer Care User Forums  
HP Customer Care  
They’re friendly. They’re informative. Check out our  
online user forums. Simply review existing messages  
left by other HP users to find the answers you’re  
looking for. You can also post your questions, then  
check back later for ideas and suggestions from  
knowledgeable users and system operators.  
HP DeskJet printers set the  
standard for quality and  
reliability, so you have made an  
excellent choice. Should you  
need help, however, HP Customer Care’s award-  
winning service and support is nearby to provide  
expert advice on using your HP printer or to answer  
specific questions about a problem you are having.  
Whether online or by phone, you’ll find the support  
you need—and you’ll find it fast.  
HP Customer Care by Email  
Connect with HP via email and receive a personal  
reply from an HP Customer Care service technician.  
Responses are normally provided within 24 hours of  
receipt (excluding holidays). A great option for those  
non-urgent questions.  
HP Customer Care Online  
Click your way to a quick solution!HP Customer Care  
Online is a great place to go for answers to questions  
about your HP products. You’ll get instant access to  
everything from helpful printing tips to the latest  
product and software updates—24 hours a day, seven  
days a week, all at no charge to you.  
Printer Softwar e  
Printer software (also referred to as a printer driver)  
allows your printer to talk with your computer. HP  
provides several options for getting printer softwar  
updates:  
e
If you have a modem connected to your computer  
and subscribe to an online service or have direct  
access to the Internet, you can obtain a wide variety of  
information about your printer at the following web  
sites:  
Download the printer software by accessing the HP  
Customer Care Online web site. See “HP  
Customer Care Online” on this page for the  
If you are in the U. S. and need a software update,  
you can download the printer software from:  
you do not have access to the web site, call (661)  
257-5565. Software updates are available for the  
cost of the CDs plus shipping.  
English:  
French:  
German:  
If you are outside the U.S. and cannot download  
the driver from HP Customer Care Online (on this  
page), call the HP Customer Care Center  
(page 43) nearest you.  
Japanese:  
Portuguese:  
Spanish:  
From HP Customer Care Online you can link to  
HP Customer Care User Forums and HP Customer  
Care Email.  
42  
           
4
Getting Help When Things Go Wrong  
Before placing a call for help, please make sure  
that:  
HP Customer Care Repair  
1
You have checked your Quick Start Poster and  
this User’s Guide for installation and  
troubleshooting tips.  
If your HP printer is ever in need of repair, simply  
call the HP Customer Care Center. A trained  
service technician will diagnose the problem and  
coordinate the repair process for you. This service is  
free during your printer’s standard warranty.  
Beyond the warranty period, repairs are charged on  
a time and materials basis.  
2
3
You have checked HP Customer Care Online  
(see page 42) for product help.  
If you cannot solve your problem using the  
above, then call HP Customer Care while you’re  
in front of your computer and printer. Before  
you call, be sure you have the following  
information:  
HP Customer Care by Phone  
Your printer’s serial number (the label is on  
the printer’s bottom).  
Within the period specified below from the time of  
your purchase, telephone support is provided to  
you free of charge. However, if you are calling long  
distance, long-distance charges may apply.  
_______________________________  
Your printer’s model number (the label is on  
the front of the printer).  
Free Phone Support Period  
_______________________________  
The model of the computer.  
Your Free Phone  
In This Region:  
Support Period is:  
_______________________________  
The version of the printer and software  
program (if applicable).  
North America &  
Canada  
None, fee based  
_______________________________  
Asia Pacific  
Europe  
90 days  
90 days  
1 year  
Then we can help you with your questions  
immediately!  
Latin America  
43  
     
4
Getting Help When Things Go Wrong  
See the list below for your country’s HP Customer  
Care Center phone number:  
After the Free Phone Support Period  
You can still get help from HP for a fee. Prices are  
subject to change without notice. (HP Customer  
Care Online help (see page 42) on the internet is  
still available for free!)  
Africa/Middle East  
Argentina  
Australia  
Austria  
41 22/780 41 11  
(541) 778-8380  
+61 3 8877 8000  
43 (0) 660 6386  
32 (0)2 62688 06  
32 (0)2 62688 07  
011 829-6612  
Belgium (Dutch)  
Belgium (French)  
Brazil  
For quick questions in the United States only,  
call (900) 555-1500. The charges are $2.50 per  
minute and begin when you connect with a  
support technician.  
Canada  
(905) 206-4663  
800 36 0999  
Chile  
China  
8610-65645959  
42 (2) 471 7321  
45 (0) 39 294099  
358 (9) 2034 7288  
33 (0) 143623434  
49 (0) 180 532 6222  
30 1 689 64 11  
For calls from Canada, or for calls in the U.S.  
that you anticipate might be longer than ten  
minutes in length, call (800) 999-1148. The fee  
is US $25 per call, charged to your Visa or  
MasterCard.  
Czech Republic  
Denmark  
Finland  
France  
Germany  
Greece  
Hong Kong  
Hungary  
India  
Indonesia  
Ireland  
Israel  
Italy  
Japan, Osaka  
Japan, Tokyo  
Korea  
Malaysia  
Mexico D.F.  
(800) 96 7729  
36 (1) 252 4505  
91 11 682 60 35  
6221 350 3408  
353 (0) 1662 5525  
972-9-9524848  
39 (0) 2 264 10350  
81 6 6838 1155  
If, during your phone call, it is determined that  
your printer requires repair and you are within  
your printer’s Limited Warranty period (see  
page 56, Printer), you will not be charged for the  
phone support service. However, for countries  
where the above toll-free phone numbers are  
not available, the regular long-distance charges  
may apply.  
81 3 3335-8333  
02 3270 0700  
03 2952566  
258 9922  
Extended Warranty Options  
Mexico, Guadalajara 01 800 472 6684  
Middle East/Africa  
Netherlands  
New Zealand  
Norway  
Philippines  
Poland  
Portugal  
Russia  
Singapore  
Spain  
Sweden  
Switzerland  
Taiwan  
Thailand  
Turkey  
United Kingdom  
U.S.  
Venezuela  
Venezuela, Caracas  
41 22/780 41 11  
31 (0) 20 606 8751  
(09) 356-6640  
47 (0) 22 116299  
65 272 5300  
(+48) 22 519 06 00  
351 (0) 1 318 00 65  
7095 923 50 01  
65 272 5300  
If you would like to extend your printer coverage  
beyond the one year factory warranty, you have  
the following options:  
Consult your reseller to get extended coverage.  
If your reseller does not offer service contracts,  
please call HP directly and ask about our  
HP Service Agreements. In the U.S., call (800)  
446-0522; in Canada, call (800) 268-1221. For  
HP Service Agreements outside the U.S. and  
Canada, contact your local HP Sales Office.  
34 (9) 02321 123  
46 (0) 8 6192170  
41 (0) 84 8801111  
886 2-2717-0055  
(66-2) 661 4011  
90 1 224 59 25  
44 (0) 171 512 5202  
(208) 344-4131  
800 47 888  
207 8488  
44  
 
Printer Supplies  
Printer Quick Start Posters  
and User’s Guide for  
Macintosh  
For ordering information see page 47.  
Part Name  
Part Number  
Most HP printer documentation is available  
for viewing and printing at http://  
Interface Cables  
HP USB-Compliant Interface  
Cable (2 meter length)  
C6518A  
Print Cartridges  
Black  
Part Number  
Quick Start  
C6614 Series  
51649 Series  
C1816 Series  
Language  
Dutch  
Poster  
User’s Guide  
Tri-color  
Photo  
C6464-90026 C6464-90036  
C6464-90027 C6464-90029  
C6464-90027 C6464-90030  
C6464-90026 C6464-90033  
C6464-90026 C6464-90034  
C6464-90028 C6464-90037  
C6464-90027 C6464-90032  
C6464-90027 C6464-90031  
C6464-90026 C6464-90035  
English  
HP Photo Color Kits  
French  
German  
Italian  
Asian HP Photo Color Kit  
European HP Photo Color Kit  
C4583A  
C4584A  
Japanese  
Portuguese  
Spanish  
Swedish  
Latin America HP Photo Color  
Kit  
C4590A  
C4585A  
US HP Photo color Kit  
Universal Power Adapter  
0950-3490  
Power Cords  
U.S., Canada, Brazil, Latin  
America, Saudi Arabia  
8120-6313  
8120-6316  
Japan  
Singapore, Malaysia,  
Hong Kong  
8120-8669  
8120-6317  
8120-8367  
8120-6312  
8120-8373  
8120-8441  
South Africa, India  
Argentina  
Australia  
China, Taiwan, Philippines  
Korea  
Europe, Jordan, Lebanon, North  
Africa, Israel, Russia, Baltic  
countries, Thailand, Indonesia,  
Caribbean, Latin America  
8120-6314  
8120-6315  
U.K., Middle East  
45  
                     
5
Supplies and Accessories  
Paper and Other Media  
Availability of special media varies by country.  
Part  
Paper Type/Description  
Number  
Part  
Number  
Paper Type/Description  
HP Bright White Inkjet Paper  
HP Premium Inkjet Transparency Film  
C5977A  
C1825A  
C5976A  
C1824A  
C3832A  
C3835A  
C3828A  
C3834A  
A4, 200 sheets  
A4, 500 sheets  
U.S. letter, 200 sheets  
U.S. letter, 500 sheets  
A4, 20 sheets  
A4, 50 sheets  
U.S. letter, 20 sheets  
U.S. letter, 50 sheets  
HP Premium Inkjet Paper  
HP Premium InkJet Rapid-dry Transparencies  
C51634Z  
C51634Y  
C6053A  
C6051A  
A4, 200 sheets  
U.S. letter, 200 sheets  
A4, 50 sheets  
U.S. letter, 50 sheets  
HP Premium Inkjet Heavyweight Paper  
HP Matte Greeting Cards, White/Quarter-fold  
C1853A  
C1852A  
C6042A  
C1812A  
A4, 100 sheets  
U.S. letter, 200 sheets  
A4, 20 sheets, 20 envelopes  
U.S. letter, 20 sheets, 20 envelopes  
HP Professional Brochure & Flyer Paper, Matte  
C6955A  
HP Photo Paper, Two-Sided, Satin/Glossy  
HP Glossy Greeting Cards, White/Half-fold  
C6045A  
U.S. letter, 50 sheets  
A4, 10 sheets, 10 envelopes  
C6044A  
U.S. letter, 20 sheets, 20 envelopes  
HP Felt-textured Greeting Card Paper,  
Ivory/Half-fold  
C6765A  
C1847A  
C1846A  
Asian A4, 20 sheets  
European A4, 20 sheets  
U.S. letter, 20 sheets  
C6828A  
C6675A  
U.S. letter, 20 sheets, 20 envelopes  
HP Premium Photo Paper, Glossy  
HP Premium Glossy Hagaki Cards  
C6043A  
C6040A  
C6039A  
Asian A4, 15 sheets  
European A4, 15 sheets  
U.S. letter, 15 sheets  
Hagaki card, 20 cards  
HP Iron-on T-Shirt Transfers  
C6050A  
C6065A  
C6049A  
European A4, 10 sheets  
Asian A4, 10 sheets  
U.S. letter, 10 sheets  
HP Restickables, Large Round Inkjet Stickers  
C6822A  
U.S. letter, 10 sheets (90 stickers)  
HP Restickables, Large Square Inkjet Stickers  
C6823A  
U.S. letter, 10 sheets (90 stickers)  
Note: To find out which recycled papers are recommended for your printer, contact your local HP Sales  
Office and ask for the HP Inkjet Printer Family Paper Specifications Guide, HP part number 5961-0920.  
46  
           
5
Supplies and Accessories  
Chile: (56 2) 203-3233  
Fax: (56 2) 203-3234  
Ordering Information  
Hewlett-Packard de Chile SA  
Av. Andres Bello 2777, Oficina 1302  
Los Condes, Santiago, Chile  
To order printer supplies or accessories, call  
your nearest HP dealer or call HP DIRECT at  
the following numbers for fast shipping  
service.  
Denmark: 45 99 14 29  
Fax: 42 81 58 10  
Hewlett-Packard A/S  
Kongevejen 25, 3460 BIRKEROD  
In the U.S., you can buy supplies and  
accessories directly from HP at  
Finland: (90) 8872 2397  
Fax: (90) 8872 2620  
Hewlett-Packard Oy  
Varaosamyynti, Piispankalliontie 17  
02200 ESPOO  
www.hpshopping.com, or call the HP  
Shopping Village at 1-888-999-4747.  
Argentina: (54 1) 787-7100  
Fax: (54 1) 787-7213  
Hewlett-Packard Argentina,  
Montañeses 2150 1428  
Buenos Aires, Argentina  
France: (1) 40 85 71 12  
Fax: (1) 47 98 26 08  
EuroParts  
77 101 avenue du Vieux Chemin de Saint-Denis  
92625 GENNEVILLIERS  
Australia/New Zealand: (03) 895-2895  
China Resources Bldg.  
26 Harbour Road  
Germany: 07031-145444  
Fax: 07031-141395  
Hewlett-Packard GmbH, HP Express Support  
Ersatzteil-Verkauf, Herrenberger Str. 130  
71034 BÖBLINGEN  
Wanchai, Hong Kong  
Austria-South-East Area: (43-0222) 25 000, ext. 755  
Fax: (43-0222) 25 000, ext. 610  
Hewlett-Packard Ges.m.b.H.  
Ersattzteilverkauf Lieblg. 1  
International Sales Branch: (41) 22 780 4111  
Fax: (41) 22 780-4770  
Hewlett-Packard S. A., ISB  
39, rue de Veyrot 1217 MEYRIN 1  
GENEVE - SUISSE  
A-1222 Wien  
Belgium: 02/778 3092 (or 3090, 3091)  
Fax: 02/778 3076  
Hewlett-Packard Belgium SA/NV  
100 bd. de la Woluwe/Woluwedal  
1200 BRUXELLES  
Italy: 02/9212.2336/2475  
Fax: 02/92101757  
Hewlett-Packard Italiana S. P. A.  
Ufficio Parti di ricambio  
Via G. Di Vittorio, 9  
Brazil: Centro de Informações HP  
Grande São Paulo: 822-5565  
Demais Localidades: 0800-157751  
Fax: (011) 829-7116  
Centro de Informações HP  
Hewlett Packard Brasil S.A.  
20063 Cernusco s/N (MI)  
Japan: (03) 3335-8333  
Hewlett-Packard Japan Ltd.  
29-21 Takaido-Higashi 3-chone, Suginami-ku  
Tokyo 168-8585  
Caixa Postal 134, Rua Clodomiro Amazonas, 258  
CEP 04534-011, São Paulo - SP  
Latin America Headquarters: (305) 267-4220  
Fax: (305) 267-4247  
5200 Blue Lagoon Drive, Suite 950  
Miami, FL 33126  
Canada: (800) 387-3154, (905) 206-4725  
Fax: (905) 206-3485/-3739  
Hewlett-Packard (Canada) Ltd.  
5150 Spectrum Way  
Mexico: (52 5) 258-4600  
Fax: (54 1) 258-4362  
Hewlett-Packard de México, S.A. de C.V  
Prolongación Reforma #470  
Mississauga, Ontario L4W 5G1  
Toronto: (416) 671-8383  
Colonia Lomas de Santa Fe, C.P. 01210 México, D.F.  
47  
       
5
Supplies and Accessories  
Netherlands: 0 33 450 1808  
Fax: 0 33 456 0891  
Hewlett-Packard Nederland B. V.  
Parts Direct Service  
Basicweg 10  
3821 BR AMERSFOORT  
Elsewhere in the world  
Hewlett-Packard Company  
Intercontinental Headquarters,  
3495 Deer Creek Road,  
Palo Alto, CA 94304, U.S.A.  
Norway: 22735926  
Fax: 22735611  
Hewlett-Packard Norge A/S, Express Support  
Drammensveien 169-171  
0212 Oslo  
Spain: 1 6 31 14 81  
Fax: 1 6 31 12 74  
Hewlett-Packard Española S.A.  
Departamento de Venta de Piezas  
Ctra N-VI, Km. 16,500  
28230 LAS ROZAS, Madrid  
Sweden: 8-4442239  
Fax: 8-4442116  
Hewlett-Packard Sverige AB  
Skalholtsgatan 9, Box 19  
164 93 KISTA  
Switzerland: 056/279 286  
Fax: 056/279 280  
Elbatex Datentechnik AG  
Schwimmbadstrasse 45, 5430 WETTINGEN  
United Kingdom:  
+44 1765 690061  
Fax: +44 1765 690731  
Express Terminals, 47 Allhallowgate  
Ripon, North Yorkshire  
+44 181 568 7100  
Fax: +44 181 568 7044  
Parts First, Riverside Works  
Isleworth, Middlesex, TW7 7BY  
+44 1734 521587  
Fax: +44 1734 521712  
Westcoast, 28-30 Richfield Avenue  
Reading, Berkshire, RG1 8BJ  
United States: (800) 227-8164  
Venezuela: (58 2) 239-4244/4133  
Fax: (58 2) 207-8014  
Hewlett-Packard de Venezuela C.A.  
Tercera Transversal de Los Ruices Norte  
Edificio Segre, Caracas 1071, Venezuela  
Apartado Postal 50933, Caracas 1050  
48  
A Setup Instructions  
Using a USB Connection  
You can connect your HP DeskJet 640C Series directly to your computer using a  
USB cable if your computer supports USB (Universal Serial Bus). Before you  
connect your printer to your computer, make sure your configuration meets these  
requirements:  
Your computer must support USB.  
You will need a USB-compliant interface cable, such as HP Part Number  
C6518A.  
Your computer must be turned on and running Mac OS 8.1 or higher.  
1 Plug in Electrical Power Cord  
2 Load White Paper  
a
Slide the paper guides out as far as  
possible to make room for the paper.  
b
c
Put a stack of paper into the IN tray, print  
side down. You can insert up to 10 mm  
(3/8 inch) at a time.  
Push the paper toward the back of the  
paper tray until it stops.  
49  
 
A
Setup Instructions  
d
Slide both paper guides to fit snug  
against the paper’s edges.  
3 Insert Print Cartridge  
a
b
Press Power button to turn on printer.  
Remove vinyl tape from print cartridges.  
Do NOT touch or remove copper strip on print  
cartridges.  
c
Open top cover.  
d
For each print cartridge, with the copper  
electrical contacts toward the rear of the  
printer and the print cartridge held vertically,  
push the print cartridge firmly down into the  
cradle.  
Insert the black print cartridge in the right  
cradle and insert the tri-color print cartridge in  
the left cradle. You must insert both print  
cartridges for the printer to operate.  
e
Close top cover.  
50  
 
A
Setup Instructions  
4 Connect USB Cable  
You can connect to any USB port.  
A USB cable, such as an HP USB-Compliant  
Interface Cable (part number C6518A), should  
be purchased separately.  
a
b
c
Lift open the cable access door on the back of  
the printer.  
Plug one end of the USB cable into the USB  
port on the printer.  
Plug the other end of the USB cable into the USB port on the computer.  
5 Install Printer Software  
a
b
Insert the HP Printer Software CD into your CD-ROM drive.  
Double-click the HP DeskJet Mac Installer icon.  
c
Follow the on-screen instructions to complete the installation.  
Your computer will restart when the installation is complete.  
d
After your computer restarts, the HP DeskJet Utility (Select Printer) dialog box  
opens. Follow the instructions in this dialog box to select the HP DeskJet  
640C Series printer.  
51  
 
Print Technology  
Drop-on-demand thermal inkjet printing  
B Specifications  
Software Compatibility  
USB Connection: Mac OS version 8.1 or later  
DeskJet 640C model no. C6464A  
DeskJet 640CL model no. C6465A  
DeskJet 642C model no. C6466A  
System Requirements  
USB Connection:  
Black Text Print Speed*  
PowerPC Mac OS computer with a USB port  
Mac OS version 8.1 or later  
32 MB RAM  
Best  
1 page per min.  
3 pages per min.  
6 pages per min.  
Normal  
Draft:  
8 MB (minimum) available hard-disk space  
Buttons/Lights  
Resume Button and Light  
Power Button and Light  
Black Text with Color Graphics Print Speed*  
Best  
0.3 page per min.  
0.7 pages per min.  
2 pages per min.  
Normal  
Draft:  
I/O Interface  
Universal Serial Bus  
Mixed Text with Color Graphics Print Speed*  
Dimensions  
436 mm wide x 199 mm high x 405 mm deep  
17.2 in. wide x 7.9 in. high x 16 in. deep  
Best  
0.5 page per min.  
1 pages per min.  
3 pages per min.  
Normal  
Draft:  
Weight  
Color Print Speed (Tri-Color and Photo  
Cartridge)*  
5.3 kg (11.6 lb) without power supply and  
print cartridges  
5 x 7 inch image 0.25 page per min.  
Operating Environment  
Maximum operating temperature:  
41 to 104 ˚F, 5 to 40 ˚C  
Humidity: 10 to 80% RH noncondensing  
Duty Cycle  
1,000 pages per month  
Black TrueType™ Text Resolution  
(depends on paper type)  
Recommended operating conditions for best print  
quality:  
59 to 95˚F or 15 to 35˚C  
Draft:  
300 x 300 dpi  
600 x 300 dpi  
600 x 600 dpi  
20 to 80% RH noncondensing  
Normal:  
Best:  
Storage temperature: -40 to 140˚F, -40 to 60˚C  
Power Consumption  
2 watts average maximum when off  
Color Resolution (Black and Tri-Color  
Cartridges)  
2.5 watts average maximum non-printing  
23 watts average maximum when printing  
300 x 300 dpi on plain paper.  
600 x 300 dpi on glossy paper, transparency film,  
and premium paper.  
Color Resolution (Tri-Color and Photo  
Cartridge  
600 x 300 dpi with six inks on all paper types (in Best  
and Normal modes) using PhotoREt Technolgy.  
* Approximate figures. Exact speed will vary depending on the system configuration, software program, and  
document complexity.  
52  
                         
B
Specifications  
Power Requirements  
Media Size  
Input Voltage:  
100 to 240 VAC (±10%)  
50/60 Hz (±3 Hz)  
Custom size:  
Width:  
Input Frequency:  
127 to 216 mm  
(5.0 to 8.5 in)  
Length:  
148 to 356 mm  
(5.83 to 14 in)  
Automatically accommodates the world-wide range of  
AC line voltages and frequencies. There is no on/off  
switch on the power adapter.  
U.S. letter:  
216 x 279 mm  
(8.5 x 11 in)  
U.S. legal:  
216 x 356 mm  
(8.5 x 14 in)  
Declared noise emissions in accordance with ISO  
9296:  
Executive:  
184 x 267 mm  
(7.25 x 10.5 in)  
Sound power level, LWAd (1 B=10 dB): 5.5 B in  
Normal mode.  
Sound pressure level, LpAm (bystander positions):  
42 dB in Normal mode.  
U.S. No. 10 envelope:  
105 x 241 mm  
(4.12 x 9.5 in)  
Invitation A2 envelope:  
Index card:  
4.37 x 5.75 in  
Media Weight  
76 x 127 mm  
(3 x 5 in)  
Paper:  
60 to 135 gsm  
(16 to 36 lb index)  
Index card:  
Index card:  
102 x 152 mm  
(4 x 6 in)  
Envelopes:  
Cards:  
75 to 90 gsm  
(20 to 24 lb)  
127 x 203 mm  
(5 x 8 in)  
110 to 200 gsm; 0.3 mm max  
thickness (110 lb index max;  
8.5 pt max thickness)  
European A4:  
210 x 297 mm  
148 x 210 mm  
182 x 257 mm  
220 x 110 mm  
114 x 162 mm  
105 x 148 mm  
European A5:  
B5-JIS:  
Media Handling  
European DL envelope:  
European C6 envelope:  
European A6 card:  
Sheets:  
up to 100 sheets  
up to 20 envelopes  
up to 30 cards  
Envelopes:  
Cards:  
Japanese Hagaki postcard: 100 x 148 mm  
Transparencies: up to 25 sheets  
Labels:  
up to 25 sheets of paper labels  
Use only U.S. letter-sized or A4-  
sized sheets. Use only paper  
labels specifically designed for  
use with HP inkjet printers.  
OUT tray  
capacity:  
up to 50 sheets  
53  
             
B
Specifications  
B5-Sized Paper  
Minimum Printing Margins  
Left:  
4.2 mm  
4.2 mm  
1.0 mm  
21.2 mm  
The printer cannot print outside a certain  
area of the page, so you must make sure  
the contents of your document fall within  
the printable area—that is, within the top,  
bottom, left, and right margins available  
for the specific size of paper on which you  
are printing.  
Right:  
Top:  
Bottom:  
Cards (3x5, 4x6, and 5x8)  
Left:  
0.125 in.  
0.125 in.  
0.04 in.  
0.84 in.  
When you use nonstandard paper sizes  
and select the Custom Paper Size setting  
in the HP print settings box, the paper  
width must be between 127 and 215 mm  
(5 and 8.5 inches) and the paper length  
must be between 148 and 356 mm (5.83  
and 14 inches).  
Right:  
Top:  
Bottom:  
Cards (A6)  
Left:  
3.2 mm  
3.2 mm  
1.0 mm  
21.2 mm  
Right:  
Top:  
A4-Sized Paper  
Left:  
3.4 mm  
3.4 mm  
1.0 mm  
14.9 mm  
Bottom:  
Right:  
Top:  
Hagaki Postcards  
Bottom:  
Left:  
4.2 mm  
4.2 mm  
1.0 mm  
21.2 mm  
Right:  
Top:  
Margins for Letter-, Legal-, and  
Executive-Sized Paper  
Bottom:  
Left:  
0.25 in.  
0.25 in.  
0.04 in.  
0.59 in.  
Right:  
Top:  
Envelopes  
Left:  
0.21 mm (0.84 in.)  
1 mm (0.04 in.)  
Bottom:  
Right:  
Top:  
3.2 mm (0.125 in.)  
3.2 mm (0.125 in.)  
A5-Sized Paper  
Bottom:  
Left:  
3.2 mm  
3.2 mm  
1.0 mm  
21.2 mm  
Right:  
Top:  
Bottom:  
54  
     
NOTE: This equipment has been tested and found to  
comply with the limits for a Class B digital device,  
pursuant to part 15 of the FCC rules. These limits are  
designed to provide reasonable protection against  
harmful interference in a residential installation.  
This equipment generates, uses, and can radiate  
radio frequency energy and, if not installed and  
used in accordance with the instructions, can cause  
harmful interference to radio communications.  
However, there is no guarantee that interference will  
not occur in a particular installation. If this  
equipment does cause harmful interference to radio  
or television reception, which can be determined by  
turning the equipment off and on, the user is  
encouraged to try to correct the interference by one  
or more of the following measures:  
C Legal Information  
Regulatory Notices  
Hewlett-Packard Company  
This device complies with part 15 of the FCC Rules.  
Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference,  
and (2) this device must accept any interference  
received, including interference that may cause  
undesired operation.  
Pursuant to Part 15.21 of the FCC Rules, any changes  
or modifications to this equipment not expressly  
approved by Hewlett-Packard Company may cause  
harmful interference, and void your authority to  
operate this equipment. Use of a shielded data  
cable is required to comply with the Class B limits  
of Part 15 of the FCC Rules.  
Reorient or relocate the receiving antenna.  
Increase the separation between the  
equipment and the receiver.  
Connect the equipment into an outlet on a  
circuit different from that to which the  
receiver is connected.  
For further information, contact:  
Consult the dealer or an experienced radio/  
TV technician for help.  
Hewlett-Packard Company  
Manager of Corporate Product Regulations  
3000 Hanover Street  
LED Indicator Statement  
Palo Alto, Ca 94304  
(415) 857-1501  
The display LEDs meet the requirements of EN  
60825-1.  
55  
       
C
Legal Information  
B. Limitations of Warranty  
Limited Warranty Statement  
1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP  
NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER  
WARRANTY OR CONDITION OF ANY KIND, WHETHER  
EXPRESS OR IMPLIED, WITH RESPECT TO THE HP  
PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED  
WARRANTIES OR CONDITIONS OF MERCHANTABILITY,  
SATISFACTORY QUALITY, AND FITNESS FOR A  
PARTICULAR PURPOSE.  
Duration of  
HP Product  
Ink cartridges  
Limited Warranty  
90 Days  
90 Days  
1 Year  
Software in North America/Canda  
Software in Asia Pacific, Europe  
Software in Latin America  
Printer in North America/Canada  
Printer in Asia Pacific, Europe  
Printer in Latin America  
1 Year  
90 Days  
1 Year  
C. Limitations of Liability  
1. To the extent allowed by local law, the remedies provided  
in this Warranty Statement are the customer’s sole and  
exclusive remedies.  
1 Year  
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR  
THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS  
WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS  
THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT,  
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL  
DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR  
ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF  
THE POSSIBILITY OF SUCH DAMAGES.  
A. Extent of Limited Warranty  
1. Hewlett-Packard (HP) warrants to the end-user customer  
that the HP products specified above will be free from  
defects in materials and workmanship for the duration  
specified above, which duration begins on the date of  
purchase by the customer. Customer is responsible for  
maintaining proof of date of purchase.  
2. For software products, HP’s limited warranty applies only  
to a failure to execute programming instructions. HP does  
not warrant that the operation of any product will be  
uninterrupted or error free.  
3. HP’s limited warranty covers only those defects which arise  
as a result of normal use of the product, and do not apply  
to any:  
D. Local Law  
1. This Warranty Statement gives the customer specific legal  
rights. The customer may also have other rights which vary  
from state to state in the United States, from province to  
province in Canada, and from country to country  
elsewhere in the world.  
2. To the extent that this Warranty Statement is inconsistent  
with local law, this Warranty Statement shall be deemed  
modified to be consistent with such local law. Under such  
local law, certain disclaimers and limitations of this  
Warranty Statement may not apply to the customer. For  
example, some states in the United States, as well as some  
governments outside the United States (including  
provinces in Canada), may:  
a. Improper or inadequate maintenance or modification;  
b. Software, interfacing, media, parts, or supplies not pro-  
vided or supported by HP; or  
c. Operation outside the product’s specifications.  
4. For HP printer products, the use of a non-HP ink cartridge  
or a refilled ink cartridge does not affect either the  
warranty to the customer or any HP support contract with  
the customer. However, if printer failure or damage is  
attributable to the use of a non-HP or refilled ink cartridge,  
HP will charge its standard time and materials charges to  
service the printer for the particular failure or damage.  
5. If HP receives, during the applicable warranty period,  
notice of a defect in any software, media, or ink cartridge  
product which is covered by HP’s warranty, HP shall  
replace the defective product. If HP receives, during the  
applicable warranty period, notice of a defect in any  
hardware product which is covered by HP’s warranty, HP  
shall either repair or replace the defective product, at HP’s  
option.  
6. If HP is unable to repair or replace, as applicable, a  
defective product which is covered by HP’s warranty, HP  
shall, within a reasonable time after being notified of the  
defect, refund the purchase price for the product.  
7. HP shall have no obligation to repair, replace, or refund  
until the customer returns the defective product to HP.  
8. Any replacement product may be either new or like-new,  
provided that it has functionality at least equal to that of  
the product being replaced.  
a. Preclude the disclaimers and limitations in this Warranty  
Statement from limiting the statutory rights of a con-  
sumer (e.g., the United Kingdom);  
b. Otherwise restrict the ability of a manufacturer to enforce  
such disclaimers or limitations; or  
c. Grant the customer additional warranty rights, specify the  
duration of implied warranties which the manufacturer  
cannot disclaim, or not allow limitations on the duration  
of implied warranties.  
3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND  
NEW ZEALAND, THE TERMS IN THIS WARRANTY  
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY  
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY,  
AND ARE IN ADDITION TO, THE MANDATORY STATUTORY  
RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO  
SUCH CUSTOMERS.  
HP Year 2000 Warranty  
Subject to all of the terms and limitations of the HP Limited  
Warranty Statement stated above, HP warrants that this HP  
Product will be able to accurately process date data (including,  
but not limited to, calculating, comparing, and sequencing)  
from, into, and between the twentieth and twenty-first centuries,  
and the years 1999 and 2000, including leap year calculations,  
when used in accordance with the Product documentation  
provided by HP (including any instructions for installing  
patches or upgrades), provided that all other products (e.g.  
hardware, software, firmware) used in combination with such HP  
Product(s) properly exchange date data with it. The duration of  
the Year 2000 warranty extends through January 31, 2001.  
9. HP’s limited warranty is valid in any country where the  
covered HP product is distributed by HP except for the  
Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela,  
and France’s “Departements D’Outre-Mer”; for those  
excepted areas, the warranty is valid only in the country of  
purchase. Contracts for additional warranty services, such  
as on-site service, may be available from any authorized  
HP service facility where the product is distributed by HP or  
by an authorized importer.  
56  
   
Index  
connections  
A
accessories vi, 45  
automatic two-sided printing  
layout panel 10  
icons  
B
IN tray  
capacity of 53  
printing 1920  
background printing 12, 13  
banners  
choosing paper for 53  
metric sizes 53  
minimum margins 54  
best mode 10, 52  
print speed 52  
bi-directional cable vi  
black and white printing 11  
book binding 24  
brightness 11  
print speed 52  
ordering 45  
installing  
ordering 46  
printing 23  
envelopes  
buttons  
choosing 53  
metric sizes 53  
cancel 8  
OK 8  
power 1, 27, 29, 50  
preview 8  
resume 1, 22, 35  
C
cables  
FCC statement 55  
J
ordering 45  
parallel vi  
recommended vi  
USB vi  
labels  
Cancel button 8  
capacity, paper tray vii  
card guide 2  
choosing types to use 53  
paper jams with 35  
grayscale 11  
cards  
choosing paper for 53  
metric sizes 53  
minimum margins 54  
printing 1620  
specifications 46  
change printers 13  
change the order of print jobs 13  
cleaning  
greeting cards  
printing 1620  
power 1  
electronic vii  
HP customer care 43  
information sources vii  
on the printer vii  
M
maintenance  
print cartridges 30  
printer 4  
print cartridges 27  
printer 4  
manual two-sided printing 24  
technical support 42  
web sites and user forums vii  
HP color matching 11  
color panel 11  
color tone 11  
ColorSync 11  
57  
 
Index  
margins  
paper type/quality panel 10  
printer  
media adjusters 2  
media size 53  
accessories vi, 45  
cable, USB 45  
media weight, recommended 53  
media, see paper  
metric paper sizes 53  
modes  
components vi  
controlling 1, 5  
driver updates, see software  
package contents vi  
pausing/holding a print job 13  
photo cartridge 45  
power  
best 10, 52  
adapter vi  
cord, ordering 45  
light 52  
draft 10, 52  
normal 10, 52  
printing speeds 52  
N
noise  
cleaning 29, 30, 31  
printer 4  
noise emissions 53  
normal mode 10, 52  
print speed 52  
O
problems 28, 29  
recommended temperatures  
storing 29  
OK button 8  
online support, web site vii  
operating environment 52  
ordering  
parts and accessories 47  
supplies 45  
OUT tray 53  
specifications 52  
downloading 42  
print dialog box 8  
P
page orientation 7  
page setup dialog box 7  
paper  
business cards 1920  
greeting cards 1620  
index cards 1920  
iron-on transfers 23  
labels 21  
over a network vi  
quality 29, 40  
stop/restart 13  
tablet 24  
print quality vii  
problems 40  
metric sizes 53  
minimum margins, by type 54  
specifications 53  
supplies 46  
weight of 53  
paper guides 2  
paper jams, clearing 35, 37  
paper size 7  
32  
paper sizes  
print speed vii  
best mode 52  
draft mode 52  
normal mode 52  
specifications 52  
print technology 52  
and minimum margins 54  
by paper type 53  
paper tray  
capacity 53  
paper trays  
capacity vii  
positions 2  
transparencies 22  
two-sided, book 24  
58  
printing (cont.)  
Resume button 52  
Resume light 52  
W
two-sided, tablet 24  
printing problems 29  
printing problems, see problems  
problems  
extensions 44  
web site vii  
web sites 33, 36, 45, 47  
blank page came out of printer  
setup  
problems 3334  
36  
CD, not reading 33  
fax 36  
flashing lights 37  
help 33  
ink streaks 29  
jam 35  
lights flashing 37  
no page not came out 35  
output 39, 40  
page did not print 35  
paper jam 35  
printer 52  
specifications 53  
sort the order of print jobs 13  
specifications 52  
39  
parts of output missing 39  
power light flashing 37  
print cartridges 29  
print quality 40  
printing 3536  
slow printer 36  
software installation 34  
software, not reading 33  
too much ink 40  
using refilled print cartridges  
32  
T
technical support 42  
transfers, printing 23  
printing 22  
envelope slot 17  
IN 2, 53  
Q
quality vii  
troubleshooting, see problems  
true type text resolution 52  
printing 29  
quick start poster  
ordering 45  
R
updates for software 42  
urgent print requests 13  
USB connection 5  
recycle 60  
regulatory notices 55  
resolution  
user’s guide, ordering 45  
Utility window 25, 26, 29, 30, 31  
black 52  
true type text 52  
restart printing 13  
59  
Printer Packaging: The packaging materials for this  
printer have been selected to provide maximum  
protection for the least cost possible, while attempting to  
minimize environmental impact and facilitate recycling.  
The rugged design of the HP DeskJet printer assists in  
minimizing both packaging materials and damage rates.  
Environmental  
Statement  
Hewlett-Packard continuously improves the design  
processes of HP DeskJet printers to minimize the negative  
impact on the office environment and on the  
Plastic parts: All major plastics and plastic parts are  
marked according to international standards. All plastic  
parts used in the printer housing and chassis are  
technically recyclable and all use a single polymer.  
communities where printers are manufactured, shipped,  
and used. Hewlett-Packard has also developed processes  
to minimize the negative impact of the disposal of the  
printer at the end of printing life.  
Product Longevity: To ensure the longevity of your  
DeskJet Printer, HP provides the following:  
Extended Warranty - HP SupportPack provides  
coverage for the HP hardware and product and all HP  
supplied internal components. HP SupportPack must  
be purchased by the customer within 30 days of  
purchase. Contact the nearest HP dealer about this  
service.  
Spare Parts and Consumables are available for five  
years after production has stopped.  
Product Take-back - To return this product and ink  
cartridges to HP at the end of its useful life, call your  
local HP Sales or Service Office for instructions.  
Reduction and Elimination  
Paper Use: The printer’s automatic/manual two-sided  
printing capability reduces paper usage and the resulting  
demands on natural resources. This printer is suited for  
the use of recycled papers according to DIN 19 309.  
Ozone: Ozone-depleting chemicals such as CFCs have  
been eliminated from Hewlett-Packard manufacturing  
processes.  
Recycling  
Design for recycling has been incorporated into this  
printer. The number of materials has been kept to a  
minimum while ensuring proper functionality and  
reliability. Dissimilar materials have been designed to  
separate easily. Fasteners and other connections are easy  
to locate, access, and remove using common tools. High  
priority parts have been designed to access quickly for  
efficient disassembly and repair. Plastic parts have been  
primarily designed in no more than two colors to  
enhance recycling options. A few small parts are colored  
specifically to highlight customer access points.  
 

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