FUJITSU PRIMERGY RX4770 M1 User Manual

Operating Manual - English  
FUJITSU Server PRIMERGY RX4770 M1  
Operating Manual  
Edition August 2014  
Before reading this manual  
For your safety  
This manual contains important information for safely and correctly using this  
product.  
Carefully read the manual before using this product. Pay particular attention to  
the accompanying manual "Safety Notes and Regulations" and ensure these  
safety notes are understood before using the product. Keep this manual and the  
manual "Safety Notes and Regulations" in a safe place for easy reference while  
using this product.  
Radio interference  
This product is a "Class A" ITE (Information Technology Equipment). In a  
domestic environment this product may cause radio interference, in which case  
the user may be required to take appropriate measures.  
VCCI-A  
Aluminum electrolytic capacitors  
The aluminum electrolytic capacitors used in the product's printed circuit board  
assemblies and in the mouse and keyboard are limited-life components. Use of  
these components beyond their operating life may result in electrolyte leakage  
or depletion, potentially causing emission of foul odor or smoke.  
As a guideline, in a normal office environment (25°C) operating life is not  
expected to be reached within the maintenance support period (5 years).  
However, operating life may be reached more quickly if, for example, the  
product is used in a hot environment. The customer shall bear the cost of  
replacing replaceable components which have exceeded their operating life.  
Note that these are only guidelines, and do not constitute a guarantee of  
trouble-free operation during the maintenance support period.  
High safety use  
This product has been designed and manufactured to be used in commercial  
and/or industrial areas as a server.  
When used as visual display workplace, it must not be placed in the direct field  
of view to avoid incommoding reflections (applies only to TX server systems).  
The device has not been designed or manufactured for uses which demand an  
extremely high level of safety and carry a direct and serious risk of life or body  
if such safety cannot be assured.  
RX4770 M1  
Operating Manual  
These uses include control of nuclear reactions in nuclear power plants,  
automatic airplane flight control, air traffic control, traffic control in mass  
transport systems, medical devices for life support, and missile guidance  
control in weapons systems (hereafter, "high safety use"). Customers should  
not use this product for high safety use unless measures are in place for  
ensuring the level of safety demanded of such use. Please consult the sales  
staff of Fujitsu if intending to use this product for high safety use.  
Measures against momentary voltage drop  
This product may be affected by a momentary voltage drop in the power supply  
caused by lightning. To prevent a momentary voltage drop, use of an AC  
uninterruptible power supply is recommended.  
(This notice follows the guidelines of Voltage Dip Immunity of Personal  
Computer issued by JEITA, the Japan Electronics and Information Technology  
Industries Association.)  
Technology controlled by the Foreign Exchange and Foreign Trade  
Control Law of Japan  
Documents produced by Fujitsu may contain technology controlled by the  
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which  
contain such technology should not be exported from Japan or transferred to  
non-residents of Japan without first obtaining authorization in accordance with  
the above law.  
Harmonic Current Standards  
This product conforms to harmonic current standard JIS C 61000-3-2.  
Only for the Japanese market: About SATA hard disk drives  
The SATA version of this server supports hard disk drives with SATA / BC-SATA  
storage interfaces. Please note that the usage and operation conditions differ  
depending on the type of hard disk drive used.  
Please refer to the following internet address for further information on the  
usage and operation conditions of each available type of hard disk drive:  
OperatingManual  
RX4770 M1  
Only for the Japanese market:  
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Although described in this manual, some sections do not apply to the  
Japanese market. These options and routines include:  
CSS (Customer Self Service)  
Replacing the lithium battery  
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Contents  
RX4770 M1  
Operating Manual  
Contents  
6.3.2  
Configuring the server and installing the operating system with  
Configuring the server and installing the operating system  
6.3.3  
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Contents  
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RX4770 M1  
1
Preface  
The scalable PRIMERGY RX4770 M1 server is an Intel-based rack server for  
critical company scenarios, e.g. as database management system for medium  
or large-sized databases or as a consolidation basis to run an immensely large  
number of different applications using virtualization technologies.  
Thanks to its highly developed hardware and software components, the server  
offers a high level of data security and availability. These include hot-plug  
HDD/SSD modules, hot-plug system fans, and also hot-plug power supply  
units, the Server Management ServerView Suite, Prefailure Detection and  
Analysis (PDA) and Automatic Server Reconfiguration and Restart (ASR&R).  
Security functions in the BIOS Setup and on the system board protect the data  
on the server against manipulation. Additional security is provided by the  
lockable rack door.  
The server occupies 4 height units (HU) in the rack.  
1.1  
Concept and target groups for this manual  
This operating manual describes how to install, set up and operate your server.  
This operating manual is intended for those responsible for installing the  
hardware and ensuring that the system runs smoothly. It contains all the  
information you need to put your PRIMERGY RX4770 M1 into operation.  
To understand the various expansion options, you will need to be familiar with  
the fields of hardware and data transmission and you will require a basic  
knowledge of the underlying operating system.  
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11  
   
Preface  
1.2  
Documentation overview  
More information on your PRIMERGY RX4770 M1 can be found in the following  
documents:  
"Quick Start Hardware - FUJITSU Server PRIMERGY RX4770 M1"  
"ServerView Quick Start Guide"  
"Safety Notes and Regulations" manual  
" 安全上のご注意 " for the Japanese market  
"Warranty" manual  
" 保証書 " for the Japanese market  
"ServerView Suite Local Service Concept - LSC" manual  
"Returning used devices" manual and "Service Desk" leaflet  
" サポート&サービス " for the Japanese market  
"FUJITSU Server PRIMERGY RX4770 M1 Upgrade and Maintenance  
Manual"  
"D3342 BIOS Setup Utility for FUJITSU Server PRIMERGY RX4770 M1  
Reference Manual"  
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All documentation on PRIMERGY hardware and ServerView software is  
available online from the Fujitsu manuals server at:  
The complete PRIMERGY documentation set can also be downloaded  
as a DVD ISO image at:  
Further sources of information:  
ServerView Suite Glossary  
Manual for the monitor  
Documentation for the boards and drives  
Operating system documentation  
Information files in your operating system  
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Preface  
1.3  
Notational conventions  
The following notational conventions are used in this manual:  
Text in italics indicates commands or menu items.  
"Quotation marks" indicate names of chapters and terms that are being  
emphasized.  
Ê
describes activities that must be performed in the order  
shown.  
V
CAUTION! pay particular attention to texts marked with this symbol.  
Failure to observe this warning may endanger your life,  
destroy the system or lead to the loss of data.  
I
indicates additional information, notes and tips.  
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Preface  
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2
Functional overview  
This section provides information on the features and technical data of the  
PRIMERGY RX4770 M1 server. For information on key characteristics and  
layout of the system board, see the "FUJITSU Server PRIMERGY RX4770 M1  
Server Upgrade and Maintenance Manual".  
2.1  
Features  
Customer Self Service (CSS)  
The PRIMERGY Customer Self Service (CSS) concept enables you to identify  
and replace the affected component yourself in the case of certain error  
scenarios.  
In the CSS concept, you can replace the following components yourself in the  
event of an error:  
Hot-plug HDD/SSD modules  
Hot-plug power supply units  
Memory modules  
Hot-plug system fans  
Expansion cards  
For information on replacing these components, see the "FUJITSU Server  
PRIMERGY RX4770 M1 Server Upgrade and Maintenance Manual".  
CSS indicators on the control panel and on the back of the PRIMERGY server  
provide you with information if a CSS event arises.  
In addition, CSS errors are displayed in the ServerView Operations Manager,  
the server management software from Fujitsu.  
In the event of errors, the ServerView Operations Manager refers you directly  
to the affected component and its order information in the Illustrated Spares  
catalog of the server in question. (This feature is not available for the Japanese  
market.)  
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Further information on the CSS concept is provided in the "PRIMERGY  
ServerView Suite Local Service Concept - LSC" manual on the Fujitsu  
manuals server.  
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Functional overview  
For the latest information on optional products provided for the  
RX4770 M1 see the configurator of the server:  
(for the EMEA market)  
(for the Japanese market)  
System board  
The features of the system board are described in the "FUJITSU Server  
PRIMERGY RX4770 M1 Upgrade and Maintenance Manual", the setup  
possibilities are described in the "D3342 BIOS Setup Utility for FUJITSU Server  
PRIMERGY RX4770 M1 Reference Manual".  
Hard disk drives  
The server can be equipped with up to 8 HDD/SSD modules and 4x PCIe SSD.  
Each HDD/SSD module can accommodate an HDD/SSD drive with a 2.5-inch  
format. The modules are connected to the SAS/SATA backplane wirelessly.  
This allows HDD/SSD modules to be plugged in or pulled out easily.  
The hard disk system is designed for SAS/SATA with one channel for each hard  
disk drive.  
If the server has the corresponding RAID configuration, the HDD/SSD modules  
can also be replaced during operation.  
SAS/SATA controller card (optionally with RAID controller)  
The SAS/SATA controller card for operating up to eight SAS/SATA hard disk  
drives can be alternately without or with RAID functionality. In case of RAID  
functionality the levels 0, 1, 1E, 5, 6, 10, 50 and 60 are supported.  
Flash Backup Units  
Up to two Flash Backup Units (FBUs) back up the memory contents of their  
corresponding RAID controllers in the event of power failure (option).  
Accessible drives / components  
A number of mounting locations are available:  
An installation slot for a ServerView Local Service Display (standard)  
An installation slot for a slimline DVD/BD drive (option)  
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The accessible drives/components described in these locations cannot be  
replaced during operation.  
Power supply  
The server has up to four hot-plug power supply units, either in a 1200 watt  
version of type "Liteon PS-2112-5L" for mains voltages 100 - 240 V or a 1600  
watt version of type "Chicony R12-1K6P2C" for mains voltages 200 - 240 V.  
This guarantees a redundant power supply. A mix of the two PSU versions is  
not permitted.  
If one power supply unit is defective, the other(s) then guarantee(s) unimpaired  
operation. The faulty power supply unit can be replaced during operation.  
Cooling  
Each processor has a heat sink. Further cooling for the installed processors is  
provided by hot-plug fans (optionally in a redundant configuration).  
Temperature sensors variably adjust the fans. If a temperature sensor fails or is  
removed, the fans affected run at maximum speed so as to provide the greatest  
possible protection for the hardware.  
If a fan fails, unimpaired further operation is ensured. A defective fan module  
can be replaced during operation.  
High level of availability and data security  
When memory data is accessed, 1-bit errors in the main memory are identified  
and automatically corrected with the ECC (Error Correcting Code) method.  
The memory modules used support SDDC technology (Chipkill™), which  
further increases the effectiveness of memory error monitoring and correction.  
Support is likewise provided for hot-spare memory technology, in which a  
memory module is used like a replacement module. If a memory module fails,  
the module with the defective memory is automatically deactivated and the  
replacement module is activated (provided it has been configured for  
appropriately in the BIOS). The deactivated memory module is no longer used  
and the faulty memory module can be replaced at the next opportunity. In order  
to be able to use the hot-spare memory function, all occupied DIMM slots must  
have an identical memory configuration.  
Memory modules can be protected against failure through mirroring (memory  
mirroring, requires two or four memory modules).  
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Functional overview  
ASR&R (Automatic Server Reconfiguration and Restart) restarts the system in  
the event of an error and automatically "hides" the defective system  
components.  
The PDA (Prefailure Detection and Analyzing) technology from Fujitsu analyzes  
and monitors all components that are critical for system reliability.  
The SAS/SATA controller card supports the RAID levels 0, 1, 1E, 5, 6, 10, 50  
and 60 thus increasing system availability and reliability.  
Additional reliability is provided by the hot-plug HDD/SSD modules, fans and  
power supply units.  
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Functional overview  
iRMC S4 with integrated management LAN connector  
The iRMC S4 (integrated Remote Management Controller) is a Baseboard  
Management Controller (BMC) with integrated management LAN connector  
and expanded functionality that was previously only available with additional  
plug-in cards. In this way, the iRMC S4 enables complete control of PRIMERGY  
servers, regardless of system status, and thus particularly the control of  
PRIMERGY servers that are in the "out-of-band" system status.  
Major functions supported by the iRMC S4 include the following:  
Browser access via iRMC S4´s own Web server  
Secure communication (SSH, SSL)  
Power Management for the managed server (depending on its system  
status)  
Power Consumption Management  
Connecting virtual drives as remote storage  
Text-based and graphic console bypass (Advanced Video Redirection)  
Remote Storage  
Command Line Interface (CLI)  
Simple, interactive or script-based iRMC S4configuration  
Customer Self Service (CSS)  
iRMC S4´s own user management  
Multi-computer, global iRMC S4 user administration using an LDAP  
Directory Service  
Automatic network configuration via DNS / DHCP  
Power supply of the iRMC S4 via the system standby supply  
Full-coverage alarm management  
System Event Log (SEL) reading and processing  
IPMI support  
CIM / WS-MAN support  
Internal Event Log for user login / logout auditing  
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Functional overview  
More information about the iRMC S4 can be found in the "iRMC S4 - integrated  
Remote Management Controller" user guide (on the Fujitsu manuals server  
under x86 Servers - Software - ServerView Suite - Out-Of-Band Management).  
Server management  
Server management is implemented using the ServerView Operations Manager  
supplied and the PDA (Prefailure Detection and Analysis) technology from  
Fujitsu. PDA reports the threat of a system error or overload at an early stage,  
allowing preventive measures to be taken.  
The ServerView Operations Manager enables the management of all  
PRIMERGY servers in the network via a central console. The ServerView  
Operations Manager supports the following functions:  
Round-the-clock monitoring, regardless of server status  
High-performance, graphical console bypass (AVR) protected by  
HTTPS/SSL (128 bit)  
Remote storage via USB  
Remote power on  
Temperature monitoring of the CPU and the surrounding area  
Detailed status and error reports for processors and main memory  
Watchdog timer for Automatic Server Reconfiguration and Restart (ASR&R)  
in the event that memory modules or processors fail  
Power monitoring  
End-of-life monitoring of fans with prompt notification before failure  
Watchdog timer for monitoring the operating system with ASR&R  
Further information on the ServerView Operations Manager is provided in the  
associated documentation.  
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Functional overview  
ServerView Installation Manager  
You can configure the PRIMERGY server quickly and precisely with the  
ServerView Installation Manager software provided. User-guided menus are  
available for installing the server operating system (for further details see  
Service and support  
PRIMERGY servers are easy to maintain and modular, thus enabling quick and  
simple maintenance.  
The handles and locks (touch points) used to exchange components are  
colored green to ensure simple and immediate recognition.  
In order to prevent the components from being damaged by incorrect handling  
when they are being installed and removed, the areas of all components that  
can be touched without damaging them are also marked green.  
PRIMERGY diagnostic LEDs fitted on the system board indicate which  
component (memory module, processor, fan or expansion card) is not  
functioning properly.  
The Flash EPROM program supplied with the Fujitsu utilities supports a fast  
BIOS update.  
With the iRMC (integrated Remote Management Controller) on the system  
board, the PRIMERGY RX4770 M1 server can also be maintained and serviced  
remotely. This enables remote diagnosis for system analysis, remote  
configuration and remote restart should the operating system or hardware fail.  
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Functional overview  
ServerView Remote Management  
ServerView Remote Management is the remote management solution from  
Fujitsu for PRIMERGY servers. ServerView Remote Management and the  
relevant hardware components integrated on the system board allow remote  
monitoring and maintenance as well as fast restoration of operation in the event  
of errors.  
Remote monitoring and maintenance avoids time-consuming and costly on-site  
repairs and reduces service costs. This leads to a reduction in the total cost of  
ownership and an excellent return on investment for the remote management  
solution.  
The administrator can access all system information and information from the  
sensors such as fan speeds or voltages via the iRMC S4's Web interface (see  
You can also start the text-based or graphic console bypass (Advanced Video  
Redirection, AVR) and connect virtual drives as remote storage.  
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More information about the iRMC S4 can be found in the "iRMC S4 -  
integrated Remote Management Controller" user guide (on the Fujitsu  
manuals server under x86 Servers - Software - ServerView Suite - Out-Of-  
Band Management).  
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2.2  
Server specification  
System Board  
System board type  
Chipset  
D3342  
Intel 7500 Chipset  
Processor  
Processor quantity and 2-4x E7-48xx/88xx v2 series  
type  
Processor notes  
A minimum of 2 processors (1+3) must be  
configured, no mix of different processor types  
Memory Modules Configuration  
Memory slots  
96 (distributed on 8 memory boards with 12slots  
each)  
Memory slot type  
DIMM (DDR3) 1066/1333/1600 RDIMM, LR-DIMM  
Min. 32 GB - Max. 6144 GB  
Memory capacity  
(from - to)  
Memory protection  
Advanced ECC, SDDC, Memory mirroring support,  
Hot-spare memory support  
Memory notes  
Memory modules are installed on memory boards  
(12 DIMM slots per memory board). Two memory  
boards are preinstalled in base unit, further memory  
boards as option.  
Memory module notes Memory modules will be delivered in sets of  
2 DIMMs per order code.  
Intel C104 Scalable Memory Buffer supports max.  
1600 MHz memory clock speed.  
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Functional overview  
Interfaces  
USB connectors  
Graphics (15-pin)  
Serial (9-pin)  
7 x USB 2.0 (3x front, 2x rear, 2x internal)  
2 x VGA (1x front, 1x rear)  
1 x serial RS-232-C  
LAN / Ethernet (RJ-45) 2 x 10 Gbit/s Ethernet (RJ45)  
2 x 10 Gbit/s Ethernet (SFP+) optional  
Service LAN (RJ45)  
1 x dedicated service LAN port for iRMC S4  
(10/100/1000 Mbit/s) Service LAN traffic can be  
switched to shared onboard Gbit LAN port  
Onboard or integrated controllers  
RAID Controller  
8 port RAID 0/1 or RAID 5/6 controller as option  
Remote Management Integrated Remote Management Controller  
Controller  
(iRMC S4, 32 MB attached memory incl. graphics  
controller), IPMI 2.0 compatible  
Trusted Platform  
Module (TPM)  
Infineon / separate module; TCG V1.2 compliant  
(option)  
Slots  
PCI-Express Gen3 x8 8 x half length/full height  
PCI-Express Gen3 x16 2 x (3/4 length/full height)  
PCI-Express Gen3 x8 1 x half length/full height  
(for modular RAID)  
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Functional overview  
Drive bays  
HDD/SSD bay  
configuration  
8 x 2.5" SAS/SATA HDD/SSD and 4x PCIe SSD  
Accessible drive bays 1 x 5.25" SATA Slim drive  
Notesaccessibledrives all possible options described in relevant system  
configurator  
General system information  
Number of fans  
8
Fan configuration  
hot-plug  
Operating Panel  
Operating buttons  
On/off switch  
NMI button  
Reset button  
ID button  
Status LEDs  
Global error indicator (orange)  
ID Indicator (blue)  
HDD/SSD activity indicator (green)  
Power-on indicator (green)  
Power-off indicator (green)  
At system rear side:  
Global error indicator (orange)  
CSS indicator (orange)  
ID Indicator (blue)  
Service display  
(optional):  
ServerView Local Service Display (LSD)  
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Functional overview  
Dimensions / Weight  
Rack (W x D x H)  
482.6 mm (Bezel) / 444.8 mm (Body) x 765.0 mm x  
176.0 mm  
Mounting Depth Rack 728 mm  
Height Unit Rack  
19" rackmount  
4 U  
Yes  
Mounting cable depth 100 mm (1000 mm rack recommended)  
rack  
Weight  
minimum 32 kg; maximum 46 kg (actual weight may  
vary depending on configuration)  
Rack integration kit  
rack integration kit as option  
Ventilation clearance  
At least 200 mm on the front and rear.  
Ambient conditions  
Environment class 3K2  
Environment class 2K2  
EN 60721 / IEC 721 Part 3-3  
EN 60721 / IEC 721 Part 3-2  
Temperature:  
Operation (3K2)  
Transport (2K2)  
Humidity  
10°C ... 35°C  
-25°C ... 60°C  
10% ... 85% (non condensing)  
Condensation during operation must be avoided!  
Noise level (depending on the configuration)  
The acoustic noise values are depending on the system configuration.  
Sound power level LWAd (ISO 9296)  
< 6.5 B (standby)  
< 6.6 B (operation)  
Sound pressure level at bystander position LpAm  
(ISO 9296) (at < 23 °C)  
< 50 db(A) (standby)  
< 50 db(A) (operation)  
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Functional overview  
Electrical data (hot-plug power supply unit)  
Electrical ratings*  
100 – 240 V / 24 – 16 A or  
200 – 240 V / 20 A  
Frequency  
50 Hz- 60 Hz  
Current (basic configuration)  
Max. current  
3.7 A (200 V)  
24 A / 16 A (100 V / 200 V)  
Active power min. (typical configuration 1800 W  
Active power max. (typical configuration) 1800 W  
Apparent power (typical configuration)  
Active power max. (max. configuration)  
Heat emmission  
1830 VA  
2100 W  
750 W = 2559 Btu/h  
1800 W = 6142 Btu/h  
2100 W = 7560 Btu/h  
Main power fuse  
Protection class  
16 A (200 - 240 V) or  
20A (100 - 120 V)  
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*Depending on PSU model inserted. Please, refer to your system`s rating plate.  
Connection to the mains  
The server is connected to the mains with 2 cords as a minimum or up to 4 cords  
as a maximum for redundant operation. Each cord connection requires an  
appropriate fuse in building installation (see above). Earthed socket outlets  
have to be used (protection class I device).  
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Functional overview  
Compliance with regulations and standards  
Product safety and ergonomics  
International  
Europe  
IEC 60950-1 2ed; am1  
Safety  
EN 60950-1 2ed.; am1  
EN 62479  
EN 62311  
Ergonomics  
ISO 9241-3  
EN 2941-3  
EK1-ITB2000:2013  
USA / Canada  
CSA-C22.2 No. 60950-1-07 2ed.  
UL 60950-1 2ed.  
Taiwan  
China  
CNS 14336  
GB 4943  
Electromagnetic compatibility  
International  
Europe  
CISPR 22  
EN 55022 Class A  
EN 55024  
EN 61000-3-2  
EN 61000-3-3  
ETSI 300386  
USA / Canada  
Taiwan  
47CFR part 15 Class A / ICES-003  
CNS 13438 Class A  
China  
GB 9245 / GB 17625  
VCCI Class A / JEITA  
KN 22 / KN 24  
Japan  
Korea  
CE marking to EU  
directives  
Low Voltage Directive 2006/95/EC  
Electromagnetic compatibility 2004/108/EC  
Restriction of hazardous substances 2011/65/EU  
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3
Installation steps, overview  
This chapter contains an overview of the steps necessary to install your Server.  
The cross-references take you to the sections containing more detailed  
information on the relevant installation step:  
Ê
First read the chapter "Important information" on page 31, particularly the  
Ê
Unpack the server, check the contents of the package for visible transport  
damage and check whether the items delivered correspond to the details on  
the delivery note (see section "Unpacking the server" on page 44).  
Ê
Ê
Transport the server to the place where you want to set it up.  
Make sure that you have all necessary manuals (see "Documentation  
overview" on page 12); print out the PDF files if required.  
Ê
Ê
Ê
page 43).  
Familiarize yourself with the controls and indicators on the front of the server  
Install the operating system and applications on the server.  
When doing so, you have the following options:  
Clone the server from a remote image server using the ServerView Deployment  
Manager. Cloning the ServerView Deployment Manager from a remote image  
server.  
This procedure is recommended if the following conditions are met:  
ServerView Deployment Manager software is available.  
You have a suitable clone image.  
A Deployment Server and LAN connection are available.  
Remote installation with ServerView Installation Manager  
This installation method is recommended if you have a LAN connection  
and a DHCP server (Deployment Server) available, but the cloning  
requirements are not met.  
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Installation steps, overview  
Local installation with or without ServerView Installation Manager  
Local installation is the least convenient method. It is only recommended  
if the requirements for remote installation and cloning are not met.  
If you want to install an operating system that is not supported by  
ServerView Installation Manager, you can of course install it directly without  
ServerView Installation Manager.  
I
For more information about installing the server remotely or locally,  
please refer to the "ServerView Installation Manager" user guide. You  
can find a description of how to clone server in the ServerView  
Deployment Manager user guide (on the Fujitsu manuals server  
under Industry Standard Servers - Software - ServerView Suite - Server  
Installation and Deployment).  
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4
Important information  
This chapter provides safety instructions which you must observe when  
handling your server.  
4.1  
Safety instructions  
I
The following safety instructions are also provided in the manual "Safety  
Notes and Regulations" or " 安全上のご注意 ".  
This device meets the relevant safety regulations for IT equipment. If you have  
any questions about whether you can install the server in the intended  
environment, please contact your sales outlet or our customer service team.  
V
CAUTION!  
The actions described in this manual shall be performed by technical  
specialists. A technical specialist is a person who is trained to install  
the server including hardware and software.  
Repairs to the device that do not relate to CSS failures shall be  
performed by service personnel. Please note that unauthorized  
interference with the system will void the warranty and exempt the  
manufacturer from all liability.  
Any failure to observe the guidelines in this manual, and any improper  
repairs could expose the user to risks (electric shock, energy  
hazards, fire hazards) or damage the equipment.  
Before installing/removing internal options to/from the server, turn off  
the server, all peripheral devices, and any other connected devices.  
Also unplug all power cords from the power outlet. Failure to do so  
can cause electric shock.  
RX4770 M1  
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31  
       
Important information  
Before starting up  
V
CAUTION!  
During installation and before operating the device, observe the  
instructions on environmental conditions for your device (see  
If the server has been moved from a cold environment, condensation  
may form both inside and on the outside of the machine.  
Wait until the server has acclimatized to room temperature and is  
absolutely dry before starting it up. Material damage may be caused  
to the server if this requirement is not met.  
Only transport the server in the original packaging or in packaging  
that protects it from impacts and jolts.  
Installation and operation  
V
CAUTION!  
The device may only be operated in a maximum ambient temperature  
of 35°C.  
If the device is integrated in an installation that receives power from  
an industrial (public) power supply network with the IEC309  
connector, the (public) power supply protection must comply with the  
requirements for non-industrial (public) power supply networks for the  
type A connector.  
The On/Off button or the main power switch (if there is one) does not  
disconnect the device from the mains voltage. To completely  
disconnect it, you must remove all the power plugs from the power  
outlets.  
Data cables must be adequately shielded to avoid interference.  
Do not connect or disconnect any data transmission cables during a  
thunderstorm (lightning hazard).  
Make sure that no objects (e.g. bracelets or paper clips) fall into or  
liquids spill into the device (risk of electric shock or short circuit).  
32  
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Important information  
V
CAUTION!  
In emergencies (e.g. damaged casing, control elements or power  
cable, penetration of liquids or foreign bodies), switch off the device  
immediately, unplug it from the grounded power outlets, and contact  
your customer service center.  
Proper operation of the device (in accordance with IEC 60950-  
1/EN 60950-1) is only ensured if the casing is fully assembled and the  
rear covers for the installation bays are in place (electric shock,  
cooling, fire protection, interference suppression).  
Install only system extensions that satisfy the requirements and rules  
governing safety, electromagnetic compatibility, and  
telecommunications terminal equipment. If you install other  
extensions, you may damage the system or violate these safety  
regulations. You can find out which system extensions are suitable  
from the customer service center or your sales outlet.  
The components marked with a warning label (e.g. lightning symbol)  
may only be opened, removed or exchanged by authorized, qualified  
personnel. Exception: CSS components can be replaced.  
If you cause a defect on the device by installing or exchanging system  
extensions, the warranty will be invalidated.  
Only set the resolutions and refresh rates specified in the operating  
manual for your monitor. Otherwise, you may damage the monitor. If  
you are in any doubt, contact your sales outlet or customer service  
center.  
RX4770 M1  
Operating Manual  
33  
Important information  
Batteries  
Incorrect replacement of batteries may lead to a risk of explosion. The  
batteries may only be replaced with identical batteries or with a type  
recommended by the manufacturer.  
Do not throw batteries into the trash can.  
Batteries must be disposed of in accordance with local regulations  
concerning special waste.  
Make sure that you insert the battery the right way round.  
The battery used in this device may present a fire or chemical burn hazard  
if mistreated. Do not disassemble, heat about 100 °C (212F), or incinerate  
the battery.  
All batteries containing pollutants are marked with a symbol (a crossed-out  
garbage can). In addition, the marking is provided with the chemical symbol  
of the heavy metal decisive for the classification as a pollutant:  
Cd Cadmium  
Hg Mercury  
Pb Lead  
Working with CDs/DVDs/BDs and optical drives  
When working with devices with optical drives, these instructions must be  
followed.  
V
CAUTION!  
Only use CDs/DVDs/BDs that are in perfect condition, in order to  
prevent data loss, equipment damage and injury.  
Check each CD/DVD/BD for damage, cracks, breakages etc. before  
inserting it in the drive.  
Note that any additional labels applied may change the mechanical  
properties of a CD/DVD/BD and cause imbalance.  
Damaged and imbalanced CDs/DVDs/BDs can break at high drive  
speeds (data loss).  
Under certain circumstances, sharp CD/DVD/BD fragments can  
pierce the cover of the optical drive (equipment damage) and can fly  
out of the device (danger of injury, particularly to uncovered body  
parts such as the face or neck).  
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Important information  
High humidity and airborne dust levels are to be avoided. Electric  
shocks and/or server failures may be caused by liquids such as  
water, or metallic items, such as paper clips, entering a drive.  
Shocks and vibrations are also to be avoided.  
Do not insert any objects other than the specified CDs/DVDs/BDs.  
Do not pull on, press hard, or otherwise handle the CD/DVD/BD tray  
roughly.  
Do not disassemble the optical drive.  
Before use, clean the optical disk tray using a soft, dry cloth.  
As a precaution, remove disks from the optical drive when the drive  
is not to be used for a long time. Keep the optical disk tray closed to  
prevent foreign matter, such as dust, from entering the optical drive.  
Hold CDs/DVDs/BDs by their edges to avoid contact with the disk  
surface.  
Do not contaminate the CD/DVD/BD surface with fingerprints, oil,  
dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to  
the edge. Do not use benzene, thinners, water, record sprays,  
antistatic agents, or silicone-impregnated cloth.  
Be careful not to damage the CD/DVD/BD surface.  
Keep the CDs/DVDs/BDs away from heat sources.  
Do not bend or place heavy objects on CDs/DVDs/BDs.  
Do not write with ballpoint pen or pencil on the label (printed) side.  
Do not attach stickers or similar to the label side. Doing so may cause  
rotational eccentricity and abnormal vibrations.  
When a CD/DVD/BD is moved from a cold place to a warm place,  
moisture condensation on the CD/DVD/BD surface can cause data  
read errors. In this case, wipe the CD/DVD/BD with a soft, dry cloth  
then let it air dry. Do not dry the CD/DVD/BD using devices such as a  
hair dryer.  
To avoid dust, damage, and deformation, keep the CD/DVD/BD in its  
case whenever it is not in use.  
RX4770 M1  
Operating Manual  
35  
Important information  
Do not store CDs/DVDs/BDs at high temperatures. Areas exposed to  
prolonged direct sunlight or near heating appliances are to be  
avoided.  
I
You can prevent damage from the optical drive and the CDs/DVDs/BDs,  
as well as premature wear of the disks, by observing the following  
suggestions:  
Only insert disks in the drive when needed and remove them after  
use.  
Store the disks in suitable sleeves.  
Protect the disks from exposure to heat and direct sunlight.  
Laser information  
The optical drive complies with IEC 60825-1 laser class 1.  
V
CAUTION!  
The optical drive contains a light-emitting diode (LED), which under  
certain circumstances produces a laser beam stronger than laser  
class 1. Looking directly at this beam is dangerous.  
Never remove parts of the optical drive casing!  
Modules with Electrostatic-Sensitive Devices  
Modules with electrostatic-sensitive devices are identified by the following  
sticker:  
Figure 1: ESD label  
When you handle components fitted with ESDs, you must always observe the  
following points:  
Switch off the system and remove the power plugs from the power outlets  
before installing or removing components with ESDs.  
36  
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Important information  
You must always discharge static build-up (e.g. by touching a grounded  
object) before working with such components.  
Any devices or tools that are used must be free of electrostatic charge.  
Wear a suitable grounding cable that connects you to the external chassis  
of the system unit.  
Always hold components with ESDs at the edges or at the points marked  
green (touch points).  
Do not touch any connectors or conduction paths on an ESD.  
Place all the components on a pad which is free of electrostatic charge.  
I
For a detailed description of how to handle ESD components, see the  
relevant European or international standards (EN 61340-5-1,  
ANSI/ESD S20.20).  
Other important information:  
During cleaning, observe the instructions in section "Cleaning the server" on  
Keep this operating manual and the other documentation (such as the  
Upgrade and Maintenance Manual, documentation DVD) close to the  
device. All documentation must be included if the equipment is passed on to  
a third party.  
4.2  
4.3  
CE conformity  
The system complies with the requirements of the EC directives  
2004/108/EC regarding "Electromagnetic Compatibility" and  
2006/95/EC "Low Voltage Directive" and the directive of the  
European Parliament and Council 2011/65/EU. This is indicated  
by the CE marking (CE = Communauté Européenne).  
FCC Class A Compliance Statement  
If there is an FCC statement on the device, it applies to the products covered in  
this manual, unless otherwise specified herein. The statement for other  
products will appear in the accompanying documentation.  
RX4770 M1  
Operating Manual  
37  
   
Important information  
NOTE:  
This equipment has been tested and found to comply with the limits for a  
"Class A" digital device, pursuant to Part 15 of the FCC rules and meets all  
requirements of the Canadian Interference-Causing Equipment Standard  
ICES-003 for digital apparatus. These limits are designed to provide reasonable  
protection against harmful interference in a residential installation. This  
equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in strict accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no warranty that  
interference will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try  
to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Fujitsu is not responsible for any radio or television interference caused by  
unauthorized modifications of this equipment or the substitution or attachment  
of connecting cables and equipment other than those specified by Fujitsu. The  
correction of interferences caused by such unauthorized modification,  
substitution or attachment will be the responsibility of the user.  
The use of shielded I/O cables is required when connecting this equipment to  
any and all optional peripheral or host devices. Failure to do so may violate FCC  
and ICES rules.  
WARNING:  
This is a class A product. In a domestic environment this product may cause  
radio interference in which case the user may be required to take adequate  
measures.  
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Important information  
4.4  
Transporting the server  
V
CAUTION!  
Only transport the server in its original packaging or in packaging that  
protects it from impacts and jolts. Do not unpack the server until it is at its  
installation location.  
If you need to lift or transport the server, ask other people to help you.  
4.5  
Notes on installation in the system unit  
V
CAUTION!  
Beware of the energy hazard at the midplane contacts of the system unit.  
A short circuit on these contacts may damage the system.  
RX4770 M1  
Operating Manual  
39  
   
Important information  
4.6  
Environmental protection  
Environmentally-friendly product design and development  
This product has been designed in accordance with the Fujitsu standard for  
"environmentally friendly product design and development". This means that  
key factors such as durability, selection and labeling of materials, emissions,  
packaging, ease of dismantling and recycling have been taken into account.  
This saves resources and thus reduces the harm done to the environment.  
Further information can be found at:  
market)  
Energy-saving information  
Devices that do not need to be constantly switched on should be switched off  
until they are needed as well as during long breaks and after completion of work.  
Packaging information  
This packaging information doesn’t apply to the Japanese market.  
Do not throw away the packaging. You may need it later for transporting the  
system. If possible, the equipment should only be transported in its original  
packaging.  
Information on handling consumables  
Please dispose of printer consumables and batteries in accordance with the  
applicable national regulations.  
In accordance with EU directives, batteries must not be disposed of with  
unsorted domestic waste. They can be returned free of charge to the  
manufacturer, dealer or an authorized agent for recycling or disposal.  
All batteries containing pollutants are marked with a symbol (a crossed-out  
garbage can). They are also marked with the chemical symbol for the heavy  
metal that causes them to be categorized as containing pollutants:  
Cd Cadmium  
Hg Mercury  
Pb Lead  
40  
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Important information  
Labels on plastic casing parts  
Please avoid sticking your own labels on plastic parts wherever possible, since  
this makes it difficult to recycle them.  
Returns, recycling and disposal  
Please handle returns, recycling and disposal in accordance with local  
regulations.  
The device must not be disposed of with domestic waste. This  
device is labeled in compliance with European directive  
2002/96/EC on waste electrical and electronic equipment (WEEE).  
This directive sets the framework for returning and recycling used  
equipment and is valid across the EU. When returning your used  
device, please use the return and collection systems available to  
you. Further information can be found at  
Details regarding the return and recycling of devices and consumables within  
Europe can also be found in the "Returning used devices" manual, via your local  
Fujitsu branch or from our recycling center in Paderborn:  
Fujitsu Technology Solutions  
Recycling Center  
D-33106 Paderborn  
Tel. +49 5251 525 1410  
Fax +49 5251 525 32 1410  
RX4770 M1  
Operating Manual  
41  
Important information  
42  
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5
Hardware installation  
V
CAUTION!  
Follow the safety instructions in the chapter "Important information"  
Do not expose the server to extreme environmental conditions (see  
"Ambient conditions" on page 26). Protect the server from dust,  
humidity and heat.  
Make sure that the server is acclimatized for the time indicated in this  
table before putting it into operation.  
Temperature difference (°C) Minimum acclimatization time  
(hours)  
5
3
5
10  
15  
7
20  
8
25  
30  
9
10  
Table 1: Acclimatization time  
In the table "Acclimatization time", the temperature difference refers  
to the difference between the operating environment temperature and  
the temperature to which the server was exposed previously (outside,  
transport or storage temperature).  
RX4770 M1  
Operating Manual  
43  
     
Hardware installation  
5.1  
Unpacking the server  
V
CAUTION!  
Follow the safety instructions in "Important information" on page 31.  
The server must always be lifted or carried by at least two people.  
(For the Japanese market, please refer to " 安全上のご注意 ".)  
Do not unpack the server until it is at its installation location.  
Ê
Ê
Transport the server to the place where you want to set it up.  
Unpack all individual parts.  
Keep the original packaging in case you want to transport the server again  
(applies only to EMEA market).  
Ê
Ê
Check the delivery for any damage during transport.  
Check whether the items delivered match the details on the delivery note.  
The product name and serial number of the product can be found on the ID card  
(see section "ID card" on page 62).  
Ê
Notify your supplier immediately should you discover that the items  
delivered do not correspond to the delivery note.  
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Hardware installation  
5.2  
Rack installation/removal of server  
V
CAUTION!  
Please observe the safety information and notes on rack mounting in  
At least two people are needed to install / remove the server in the  
rack. (For the Japanese market, please refer to " 安全上のご注意 ".)  
The rack may tip over if more than one unit is removed at the same  
time.  
The server may not occupy the top height units of the rack  
(38HU/42HU PRIMECENTER Rack, DataCenter Rack, 19-inch  
standard rack (for the Japanese market)), as otherwise boards  
cannot be replaced.  
5.2.1 Rack system requirements  
The rack systems from Fujitsu PRIMECENTER Rack, DataCenter Rack and  
19-inch standard rack (for the Japanese market) support the installation of  
PRIMERGY servers. Installation in most current rack systems from other  
manufacturers (3rd party racks) is also supported.  
To accommodate the ventilation concept and ensure proper ventilation, any  
unused areas in the rack must be sealed using dummy covers.  
The power is supplied via the multiple socket outlets fitted in the rack.  
Fujitsu rack systems  
The main features of PRIMECENTER Rack, DataCenter Rack and 19-inch  
standard rack (for the Japanese market) are as follows:  
support systems that can be mounted without tools  
support systems having a linear alignment feature to ensure that they can  
be adjusted to different rack depths  
PRIMECENTER Rack and DataCenter Rack provide an enhanced cable  
management in the lateral rack area.  
RX4770 M1  
Operating Manual  
45  
   
Hardware installation  
I
For PRIMECENTER Racks and DataCenter Racks:  
The mounting of the rails in the different racks is described in the next  
sections. Installation of the cable management is described in detail in  
I the Technical Manual for the respective rack.  
For 19-inch standard rack (for the Japanese market):  
For information on mounting of the rails in the 19-inch standard rack (for  
the Japanese market) please refer to the "Rack system structure guide"  
3rd party racks  
Certain general conditions must be met:  
Installation dimensions (see the dimensions shown in figure 2 on page 47):  
1
Front of rack  
2
Rear of rack  
A
Rack depth (comparison PRIMECENTER Rack 940/1000/1100 mm)  
Rack width (comparison PRIMECENTER rack 700 mm)  
Clearance for 19" installation level  
Front 19" installation level  
B
C
C1  
C2  
D
Rear 19" installation level  
Cable routing area (cable area depth) and ventilation  
Space for front panel and ventilation  
Space for right and left support systems  
PRIMERGY rack installation depth  
Front left support upright  
E
F
P
a1  
a2  
b1  
b2  
Front right support upright  
Rear left support upright  
Rear right support upright  
46  
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Hardware installation  
+/- 1,6mm  
Figure 2: Mechanical requirements  
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Operating Manual  
47  
 
Hardware installation  
You must ensure that the safety mechanisms on the server, e.g. stoppers or  
retaining systems, are functioning correctly.  
The shape of the rack support uprights must ensure that the support  
systems can be bolted to the front.  
The support systems have a linear alignment feature to ensure that they can  
be adjusted to different rack depths.  
No cable management support (delivered with the mounting kit).  
Climatic conditions: An unobstructed air intake in the rack front and air  
discharge in the rear cover of the rack are essential for ventilation of the  
installed server.  
In general, the ventilation concept ensures that the necessary cooling is  
achieved by the horizontal self-ventilation of the installed devices (air flow  
from the front to the rear).  
Power supply: For installation in third party racks, you must ensure that the  
appropriate socket strips are present.  
5.2.2 Mounting the server into the rack  
I
For information on mounting the server in the rack please refer to the  
mounting instructions provided with the Rack Mounting Kit. Further  
information you can find in the manual of your rack system.  
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Hardware installation  
5.3  
Connecting devices to the server  
The connectors for external devices are on the front and rear of the server. The  
additional connectors available on your server depend on the expansion cards  
installed (e.g. optional SAS connector).  
I
Some of the devices that can be connected may require special  
software, e.g. drivers (see the documentation for the connected device).  
Figure 3: Connectors on the front  
On the front of the server are a video connector (1) and three USB  
connectors (2).  
I
The two video connectors on the front and rear (see figure 4 on page 50)  
can only be used alternatively; the connector not used is automatically  
deactivated.  
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Operating Manual  
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Hardware installation  
The standard connectors on the rear are marked with symbols, and one is color-  
coded:  
Figure 4: Connectors on the rear  
1
2
3
Serial connector COM1  
5
6
7
Management LAN connector  
2x USB connector  
Fibre glass connector (optional)  
Fibre glass connector (optional,  
Shared LAN 2)  
System LAN connector (Shared  
LAN 1)  
4
Video connector (blue)  
8
System LAN connector  
Ê
Connect the data cables to the server and peripherals.  
I
Connect keyboard and mouse via USB. There are no separate PS/2  
connectors for them.  
Connecting the monitor  
Ê
Plug the data cable for the monitor into the video connector on the server.  
Alternatively, the video connector at the front or the rear of the server can be  
used.  
Ê
Connect the power cord of the monitor to a grounded mains outlet of the in-  
house mains and/or into the mains socket strip of the rack.  
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Hardware installation  
5.4  
Connecting the server to the mains  
V
CAUTION!  
The server is automatically set to a mains voltage in the range 100 -  
240 V or 200 – 240 V (depending on PSU model used). You may only  
operate the server if its rated voltage range corresponds to the local  
mains voltage.  
5.4.1 Installation requirements  
The power subsystem consists of:  
Power supply modules (PSU)  
A power distribution board (PDB)  
The power supply subsystem can support up to 4 PSUs which all connect to the  
PDB. The total system is rated 100 - 240 V, 24 - 16 A, 50 - 60 Hz or 200 – 240 V,  
20 A (depending on PSU model used, refer to your system’s rating plate).The  
minimum system configuration requires installation of at least two PSUs. The  
PSU is considered hot-swappable. The system can be configured to support  
*True AC redundancy or non-AC redundancy.  
I
*True AC redundancy is recommended for systems used for critical  
business applications. This will result in the system to continue operation  
during a power failure as the redundant part of the subsystem is plugged  
I into a separate AC source (e.g. uninterruptable power supply (UPS)).  
Refer to tables below for maximum DC loading for both AC redundant  
and AC non redundant configurations.  
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51  
   
Hardware installation  
Installation requirements for AC redundant configurations  
The AC redundant configuration is with two PSU plugged into a main AC source  
and two other PSUs plugged into a separate AC source (e.g. UPS).  
PSU Configuration  
Max. DC Loading  
DC Redundancy  
1+1 (2 PSUs)  
1200W (100-127V): 1023W  
Yes  
1200W (200-240V): 1200W  
1600W (200-240V): 1600W  
1200W (100-127V): 1956W  
2+2 (4 PSUs)  
Yes  
1200W (200-240V): 2310W  
1600W (200-240V): 3040W  
Table 2: Maximum DC Loading Requirements  
Installation requirements for AC non redundant configurations  
For systems not requiring AC redundancy, the power supply subsystem can be  
installed with up to 4 PSUs. The PSUs can be connected to a single or multiple  
AC sources.  
PSU Configuration  
Max. DC Loading  
DC Redundancy  
1+1 (2 PSUs)  
1200W (100-127V): 1023W  
Yes  
1200W (200-240V): 1200W  
1600W (200-240V): 1600W  
1200W (100-127V): 1956W  
2+1 (3 PSUs)  
3+1 (4 PSUs)  
Yes  
Yes  
1200W (200-240V): 2310W  
1600W (200-240V): 3040W  
1200W (100-127V): 2919W  
1200W (200-240V): 3450W  
1600W (200-240V): 4480W  
Table 3: Maximum DC Loading Requirements  
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Three power supply modules are capable of handling the maximum power  
requirements for a fully configured PRIMERGY RX4770 M1 server system,  
which include the following:  
Four processors  
6144 GB of memory  
Eleven PCIe add-in cards (including the SAS/SATA RAID controller card)  
Eight hard disk drives and four SSDs (solid state disks)  
One optical drive  
The hot swap feature allows the user to replace a failed power supply module  
without affecting the system functionality.  
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53  
Hardware installation  
System power supply configuration and system load limits for 1200W PSU  
The system configuration and load is limited by the number of AC mains power  
sources available as indicated in the following table.  
Number  
AC redundant systems  
AC non-redundant systems  
(connected to 1 AC source)  
of power (requires 2 AC sources)  
supply  
modules  
installed  
Max. DCloading Installation  
Max.  
Installation  
requirements  
to support AC  
redundancy  
requirements DC  
loading  
for AC  
non-  
redund  
ant  
system  
s
100-  
200-  
100-  
200-  
127V  
240V  
127V  
240V  
2
3
4
1023W 1200W 2 PSUs  
connected to  
1023W 1200W 2 PSUs  
connected to  
mains (1+1)  
mains (1+1)  
N/A  
N/A  
N/A  
1956W 2310W 3 PSUs  
connected to  
mains (2+1)  
1956W 2310  
2 PSUs  
2919W 3450W 4 PSUs  
connected to  
mains  
connected to  
mains (3+1)  
2 PSUs  
connected to  
an isolated  
AC source  
e.g. UPS  
(2+2)  
Table 4: System power supply configuration and system load limits for 1200W PCU  
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System power supply configuration and system load limits for 1600W PSU  
The system configuration and load is limited by the number of AC mains power  
sources available as indicated in the following table.  
Number  
AC redundant systems  
AC non-redundant systems  
(connected to 1 AC source)  
of power (requires 2 AC sources)  
supply  
modules  
installed  
Max. DC  
Installation  
Max. DC loading Installation  
loading to  
support AC  
redundancy  
requirements for AC non-  
requirements  
redundant  
systems  
2
3
4
1600W  
2 PSUs  
connected to  
mains (1+1)  
1600W  
3040W  
4480W  
2 PSUs  
connected to  
mains (1+1)  
N/A  
N/A  
3 PSUs  
connected to  
mains (2+1)  
3040W  
2 PSUs  
4 PSUs  
connected to  
mains  
connected to  
mains (3+1)  
2 PSUs  
connected to  
an isolated  
AC source  
e.g. UPS  
(2+2)  
Table 5: System power supply configuration and system load limits for 1600W PCU  
Installation in PRIMECENTER/Datacenter rack  
Please follow the installation requirements for connection to the mains  
described in the rack manuals.  
Installation in 3rd party racks without main connection according to  
IEC309 or outside of racks  
I
1. These additional installation requirements ONLY apply when 4 PSUs  
are connected to a high line voltages (220V or higher).  
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2. These requirements DO NOT apply when PSUs are connected to low  
line voltages (100-127V and 200V) OR if at least one PSU is  
connected into a separate AC source (e.g. UPS).  
V
CAUTION!  
These additional installation requirements are REQUIRED to avoid risk  
of high leakage current which may result in electric shock.  
1. Systems REQUIRE being installed in a location having equipotential  
bonding (such as a telecommunication center, a dedicated computer room  
or a *RESTRICTED ACCESS LOCATION.  
* Definition of RESTRICTED ACCESS LOCATION is a location for  
equipment where both of the following apply:  
Access can only be gained by SERVICE PERSONS or by USERS who  
have been instructed about the reasons for the restrictions applied to the  
location and about any precautions that shall be taken; and  
Access is through the use of a TOOL or lock and key, or other means of  
security, and is controlled by the authority responsible for the location.  
2. The building installation shall provide means for connection to protective  
earth as follows: Connection to protective earth can be provided by the  
socket-outlet that provides power to the PSU. A service person requires  
checking the socket-outlet to make sure it has a protective earth. If the  
socket-outlet does not have a protective earth, then the service person  
requires arranging:  
Installation of a protective earth conductor from the system to the  
building installation. The grounding bolt is located on the chassis rear left  
side wall designated by the  
symbol.  
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1
2
Figure 5: Installing a protective earth conductor  
Ê
Ê
Ê
Loosen the first nut and remove it (1).  
Plug the protective earth conductor onto the bolt (2).  
Replace the nut and tighten it (3).  
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5.4.2 Connecting the power cord  
Ê
Ê
Connect the power cord to the server power supply unit.  
Secure the power cords in the cable clamps so the insulated connectors  
cannot be disconnected from the server accidentally.  
Figure 6: Cable clamps to secure the power cords  
Ê
Ê
Thread the cable through the cable clamp as shown in figure 6 on page 58.  
Pull the cable clamp tight to secure the power cord.  
Now the insulated connector cannot be disconnected from the server  
accidentally.  
I
You can loosen the cable clamp by opening the small locking lever.  
Ê
Connect the mains plug to a grounded mains outlet in the in-house power  
supply network or a power outlet of the socket strip in the rack (see Technical  
Manual for the rack).  
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5.5  
Notes on connecting/disconnecting cables  
V
CAUTION!  
Always read the documentation supplied with the device you wish to  
connect.  
Never connect, or disconnect cables during a thunderstorm.  
Never pull on a cable when disconnecting it. Always take hold of the  
cable by the plug.  
Follow the sequence described below to connect or disconnect external  
devices to or from the server:  
Be sure to wait for 10 seconds or more after shutdown before turning the  
server on.  
Connecting cables  
Ê
Ê
Ê
Ê
Ê
Turn off all power and equipment switches.  
Disconnect all power plugs from the properly grounded power outlets.  
Connect all cables to the server and peripherals.  
Plug all data communication cables into the utility sockets.  
Plug all power cords into the properly grounded power outlets.  
Disconnecting cables  
Ê
Ê
Ê
Ê
Turn off all power and equipment switches.  
Disconnect all power plugs from the properly grounded power outlets.  
Unplug all data communication cables from the utility sockets.  
Disconnect the relevant cables from the server and all the peripherals.  
I
For connecting or disconnecting LAN cables, the server needs not to be  
powered off. To avoid loss of data teaming/bonding function has to be  
enabled.  
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Starting up and operation  
V
CAUTION!  
Follow the safety instructions in chapter "Important information" on  
6.1  
Control elements and indicators  
6.1.1 Front of server  
ቦ ቧ  
#2  
#1  
#0  
#5  
#4  
#3  
#7  
#6  
Figure 7: Front - overall view  
1
2
ID card  
5
6
Video connector  
ServerView Local Service  
Display  
3x USB connector  
3
4
Optical drive activity indicator  
7
8
HDD/SSD indicators  
PCIe-SSDs  
Control panel (for details see  
The white numbers in figure 7 on page 61 show the HDD/SSD slot assignment.  
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ብ ቦ  
ቪ ቩ  
Figure 8: Front - detailed view: control panel  
1
2
3
4
ID button / ID indicator  
Reset button  
6
7
8
9
3x USB connectors  
Video connector  
NMI button  
HDD/SSD activity indicator  
Global Error indicator  
On/Off button / Power-on  
indicator  
5
Power-off indicator (AC  
connected)  
10 CSS indicator  
ID card  
You can pull out the ID card (see figure 7 on page 61) as far as it will go and  
push it back in again.  
The ID card contains various system information, such as the product name,  
serial number, order number, MAC addresses and DNS name (in the Japanese  
market, only the product name and the serial number).  
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6.1.1.1 Control elements  
ID  
ID button  
ID LED lights up (blue) on the front and on the rear of the server  
when the ID button is pressed. Both ID indicators are  
synchronized.  
On/Off button  
When the system is switched off, it can be switched on again by  
pressing the On/Off button.  
When the system is operating, pressing the On/Off button will  
switch off the system.  
V
CAUTION!  
I Risk of loss of data!  
The On/Off button does not disconnect the server from the  
mains voltage. To disconnect from the mains completely,  
remove the power plug(s).  
RST  
NMI  
Reset button  
Pressing the reset button reboots the system.  
V
CAUTION!  
Risk of loss of data!  
NMI button  
CAUTION!  
V
Do not press! Risk of loss of data! The NMI button may only  
be used by service personnel.  
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6.1.1.2 Indicators on the control panel  
ID  
ID indicator (blue)  
Lights up blue when the system has been selected by pressing  
the ID button. To deactivate, press the button again.  
The ID indicator can also be activated via the ServerView  
Operations Manager and the iRMC Web interface and its status  
reported to the ServerView Operations Manager and the iRMC.  
Power-on indicator (green)  
Does not light up, when the system is in power-off mode but  
connected to the mains (AC connected).  
Lights up green during the power-on delay and while the system  
is in normal operation (S0).  
Power-off indicator (AC connected) (green)  
at the right side of the On/Off button  
Does not light up in the following cases:  
the system is not connected to the mains  
the system is powered on and in normal operation (S0)  
Lights up green in the following cases:  
the system is in power-off mode but connected to the mains  
(AC connected)  
the system has been switched on and is in power-on delay  
I
After connecting the server to the mains it takes about 60  
seconds until the server enters the standby mode.  
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CSS  
CSS indicator (yellow)  
Lights up yellow if a prefailure event was detected for a CSS  
component that you can fix yourself (for reasons of precaution)  
with the CSS concept.  
Flashes yellow if an error was detected that you can fix  
yourself with the CSS concept.  
Does not light up when the system is OK.  
If the event is still acute after a power cycle, the indicator is  
activated after the restart.  
The indicator also lights up in standby mode.  
For more information on the CSS concept, see "Customer Self  
HDD/SSD activity indicator (green)  
Lights up green when an internal hard disk drive or solid state  
drive is accessed.  
Global Error indicator (yellow)  
!
Lights up yellow if a prefailure event has been detected that  
requires (precautionary) service intervention.  
Flashes yellow if an error was detected that requires service  
intervention.  
Does not light up if there is no critical event.  
If the event is still acute after a power failure, the indicator is  
activated after the restart.  
The indicator also lights up in standby mode.  
You can find more details on the indicated errors in the System  
Event Log (SEL), on the ServerView Local Service Display, in the  
ServerView Operations Manager or via the iRMC's Web  
interface.  
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Starting up and operation  
6.1.1.3 Indicators on the accessible drives/components  
Optical drive activity indicator  
Lights up green when the storage medium is being accessed.  
ServerView Local Service Display  
You can use the slot mechanism to pull out the ServerView Local Service  
Display from the server housing and read the information. Press the front of the  
module to release the lock.  
You can also pivot the ServerView Local Service Display down by an angle of  
120° from its normal position. This makes reading easier when the server is  
located very high in the rack.  
Further information on using the ServerView Local Service Display is provided  
in the "Customer Self Service (CSS)" manual.  
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6.1.1.4 Indicators on the hot-plug HDD/SSD modules  
Figure 9: Indicators on a hot-plug HDD/SSD module  
1
HDD/SSD BUSY (green)  
Lights up: HDD/SSD in active phase (drive active, drive being  
accessed)  
Does not light: HDD/SSD inactive (drive inactive)  
2
HDD/SSD FAULT (orange)  
Does not light: no HDD/SSD error  
Lights up: HDD/SSD Faulty or Rebuild Stopped (drive defective/needs  
replacing, a rebuild process was stopped or the HDD/SSD module is  
not correctly inserted)  
Slow flashing: HDD/SSD Rebuild (the data is being restored after  
changing a drive)  
If a hard disk drive or solid state disk continuously indicates an error, the drive  
should be replaced as soon as possible. This can be done during operation.  
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Starting up and operation  
6.1.2 Rear of server  
6.1.2.1 Global Error indicator, CSS indicator, ID indicator and button  
Figure 10: Global Error indicator and CSS indicator, ID button and ID indicator  
1
CSS indicator (yellow)  
Lights up yellow if a prefailure event was detected for a CSS  
component that you can fix yourself (for reasons of precaution) with  
the CSS concept.  
Flashes yellow if an error was detected that you can fix yourself with  
the CSS concept.  
Does not light up when the system is OK.  
If the event is still acute after a power cycle, the indicator is activated  
after the restart.  
The indicator also lights up in standby mode.  
For more information on the CSS concept, see "Customer Self Service  
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2
Global Error indicator (yellow)  
Lights up yellow if a prefailure event has been detected that  
requires (precautionary) service intervention.  
Flashes yellow if an error was detected that requires service  
intervention.  
Does not light up if there is no critical event.  
If the event is still acute after a power failure, the indicator is activated  
after the restart.  
The indicator also lights up in standby mode.  
You can find more details on the indicated errors in the System Event  
Log (SEL), on the ServerView Local Service Display, in the ServerView  
Operations Manager or via the iRMC's Web interface.  
3
4
ID indicator (blue)  
Lights up blue when the system has been selected by pressing the ID  
button. To deactivate, press the ID button again.  
The ID indicator can also be activated via the ServerView Operations  
Manager and the iRMC Web interface and its status reported to the  
ServerView Operations Manager and the iRMC.  
ID button  
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Starting up and operation  
6.1.2.2 Indicators on the connector panel (LAN indicators)  
Figure 11: LAN indicators  
1
LAN  
Steady green signal when a LAN connection exists.  
link/transfer  
(system LAN)  
Remains dark when no LAN connection exists.  
Flashes green when LAN transfer takes place.  
2
LAN speed  
Steady green signal in the event of a LAN transfer rate  
(system LAN) of 10 Gbit/s.  
Steady yellow signal in the event of a LAN transfer rate  
of 1 Gbit/s.  
Remains dark in the event of a LAN transfer rate of  
100 Mbit/s.  
3
LAN speed  
Steady yellow signal in the event of a LAN transfer rate  
(management of 1 Gbit/s.  
LAN)  
Steady green signal in the event of a LAN transfer rate  
of 100 Mbit/s.  
Remains dark in the event of a LAN transfer rate of  
10 Mbit/s.  
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5
LAN  
Steady green signal when a LAN connection exists.  
Remains dark when no LAN connection exists.  
Flashes green when LAN transfer takes place.  
link/transfer  
(management  
LAN)  
LAN speed  
(Optional  
Fibre glass  
LAN)  
Steady blue signal in the event of a LAN transfer rate of  
10 Gbit/s.  
Remains dark in the event of a LAN transfer rate of  
1 Gbit/s.  
6
LAN  
Steady green signal when a LAN connection exists.  
Remains dark when no LAN connection exists.  
Flashes green when LAN transfer takes place.  
link/transfer  
(Optional  
Fibre glass  
LAN)  
6.1.2.3 Indicators on the hot-plug power supply units  
Figure 12: Indicators on the power supply units  
1
PSU failure  
Lights up amber in case of a critical event (PSU  
and warnings shutdown).  
indicator  
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Starting up and operation  
6.2  
Switching the server on and off  
V
CAUTION!  
If nothing appears on the screen but flickering stripes after switching  
on the server, switch the server off immediately (see chapter  
The On/Off button does not disconnect the server from the mains  
voltage. To completely disconnect it from the mains voltage, remove  
the power plug(s) from the socket(s).  
Do not move, strike, or shake the server when it is turned on. This can  
damage the hard disk in the server and cause data loss.  
Turn the server on when the temperature is in its operating  
environment range (1035°C). For details on the operating  
environment, refer to "Safety Precautions". When operating the  
device outside of this operating environment, the server may operate  
improperly, damage data etc. Furthermore, Fujitsu cannot be held  
responsible for any related damage, malfunction, or loss of data, etc.  
Be sure to wait for 10 seconds or more after shutdown before turning  
the server on.  
After connecting the power cords, press the On/Off button after it  
passes for more than 10 seconds.  
Switching the server on  
The power-on indicator (see figure 8 on page 62) lights up green (standby  
mode) when the server is connected to the mains.  
Starting up for the first time:  
For the Japanese market, please refer to " はじめにお読みください ".  
Ê
Ê
Ê
Press the On/Off button (see figure 8 on page 62).  
Insert ServerView Suite DVD in the DVD drive.  
Follow the on-screen instructions (see also section "Configuring the  
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System already installed:  
Press the On/Off button (see figure 8 on page 62).  
Ê
The server is switched on, performs a system test and boots the  
operating system.  
Switching the server off  
The power-off indicator lights up green (item 5 in figure 8 on page 62).  
Ê
Shut down the operating system properly.  
The server is switched off automatically and goes into standby mode. The  
power-on indicator lights up green.  
I
If the operating system does not switch the server off automatically, press  
the On/Off button for at least four seconds and/or send a corresponding  
control signal.  
Other On/Off options  
Besides the On/Off button, the server can be switched ON and OFF in the  
following ways:  
Timer-controlled switch-on/off  
Using the ServerView Operations Manager or iRMC, you can configure that  
the server is switched on/off controlled by timer.  
Ring indicator  
The server is switched on by an internal or external modem.  
Wake up On LAN (WOL)  
The server is switched on by a command via the LAN (Magic PacketTM).  
After power failure  
The server automatically reboots following a power failure (depending on the  
settings in the BIOS or in iRMC).  
Power button override  
The system can be switched off by pressing and holding down the On/Off  
button (for approximately 4 - 5 seconds).  
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V
CAUTION!  
There is a risk that data may be lost.  
iRMC S4  
iRMC S4 offers various options for switching the server on and off, e.g. via  
the Power On Off page of the iRMC S4 Web interface.  
V
CAUTION when turning the power off (Windows Server 2008)!  
The operation of the power switch can be specified as "Do Nothing",  
"Stand by", "Hibernate", and "Shutdown" depending on the OS settings.  
The default is "Shutdown".  
On this server, functions corresponding to "Stand by" and "Hibernate" are  
supported as BIOS and hardware functions. However, some drivers and  
software installed in the server do not support these functions. For this  
reason, functions corresponding to "Stand by" and "Hibernate" are  
unavailable on this server. When the operating mode is set to "Stand by"  
or "Hibernate", the system may operate improperly or hard disk data may  
be corrupted.  
For details about operating mode settings, refer to the manual supplied  
with the OS.  
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6.3  
Configuring the server  
This section contains information about configuring the server and installing the  
operating system.  
I
Make sure that the energy saving functions are disabled in the BIOS  
Setup during server operation.  
6.3.1 Configuring the SAS/SATA RAID controller card  
The server comes with a SAS/SATA RAID controller with "MegaRAID  
functionality". You can configure the SAS/SATA RAID controller either before or  
during installation with the ServerView Installation Manager. Using the  
ServerView Installation Manager is recommended.  
I
A separate utility is available to the controller for MegaRAID  
configuration. For further information, refer to the "SAS Software User’s  
Guide" (on the ServerView Suite DVD under Industry Standard Servers -  
Expansion Cards - Storage Adapters - LSI Configuration Software).  
Further information on modular RAID controllers is provided in the  
"Modular RAID Controller Installation Guide" (on the ServerView Suite  
DVD under Industry Standard Servers - Expansion Cards - Storage Adapters -  
I LSI RAID / SCSI Controllers).  
Descriptions of operating systems not covered in the controller manual  
are provided in the corresponding readme files on the driver CDs.  
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6.3.2 Configuring the server and installing the operating  
system with the ServerView Installation Manager  
Using the ServerView Installation Manager on the ServerView Suite DVD  
provided, you can conveniently configure the server and install the operating  
system. This includes configuring the server-specific settings using the  
ServerView Configuration Manager and configuring the RAID controller using  
the ServerView RAID Manager.  
Advantages of the ServerView Installation Manager  
Wizard assisted configuration of your server hardware and disk arrays  
Wizard assisted installation of all leading server operating systems  
Wizard-assisted creation of configuration files for unattended installation of  
several PRIMERGY servers with identical hardware configurations.  
Installation of drivers and additional software.  
I
The software that can be installed depends on your server’s hardware  
I configuration. This configuration is detected automatically.  
Descriptions of operating systems not covered in the RAID controller  
manual are provided in the corresponding readme files under:  
(for the EMEA market).  
(for the Japanese market).  
To find out how to operate the ServerView Installation Manager and for further  
information, refer to the associated manual.  
If you are using the ServerView Installation Manager, you can skip the following  
section on how to configure the server and install the operating system.  
Continue from section "Cleaning the server" on page 78.  
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6.3.3 Configuring the server and installing the operating  
system without the ServerView Installation  
Manager  
Installing the operating system  
Ê
Ê
Ê
Insert the CD/DVD/BD for the operating system you want to install.  
Reboot the server.  
Follow the instructions on screen and in the manual for the operating  
system.  
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6.4  
Cleaning the server  
V
CAUTION!  
Switch off the server and disconnect the power plugs from the properly  
grounded power outlets.  
Do not clean any interior parts yourself; leave this job to a service  
technician.  
Do not use any cleaning agents that contain abrasives or may corrode  
plastic.  
Ensure that no liquid enters the system. Ensure that the ventilation areas  
of the server and the monitor are clear.  
Do not use any cleaning sprays (including flammable types). It may  
cause a device failure or a fire.  
Clean the keyboard and the mouse with a disinfecting cloth.  
Wipe the server and monitor casing with a dry cloth. If particularly dirty, use a  
cloth that has been moistened in a mild domestic detergent and then carefully  
wrung out.  
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7
Property and data protection  
7.1  
Mechanical access protection  
The lockable rack door protects the server against unauthorized access.  
7.2  
BIOS Setup security functions  
The Security menu in BIOS Setup offers various options for protecting your data  
from unauthorized access. For example, you can assign passwords for users  
and administrators. By combining these options you can achieve optimum  
protection for your system.  
I
A detailed description of the Security menu and how to assign passwords  
can be found in the BIOS Setup documentation on the ServerView Suite  
DVD.  
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Troubleshooting and tips  
V
CAUTION!  
Follow the safety instructions in the "Safety notes and regulations"  
manual or " 安全上のご注意 " and in chapter "Important information" on  
If a fault occurs, attempt to resolve it using the measures described:  
in this chapter,  
in the documentation for the connected devices,  
in the help systems of the software used.  
If you fail to correct the problem, proceed as follows:  
Ê
Make a list of the steps performed and the circumstances that led to the fault.  
Also make a list of any error messages that were displayed.  
Ê
Ê
Switch off the server.  
Contact our customer service team.  
8.1  
Power-on indicator remains unlit  
The power-on indicator remains dark after the server has been connected to  
mains.  
Power cable incorrectly connected  
Ê
Make sure that the power cable(s) is/are correctly connected to the server  
and the grounded power outlet(s).  
8.2  
Server switches itself off  
Server Management has detected an error  
Ê
Check the error list of System Event Log in ServerView Operations Manager  
or in the iRMC web interface, and attempt to eliminate the error.  
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8.3  
Screen remains blank  
Monitor is switched off  
Ê
Switch on your monitor.  
Screen has gone blank  
Ê
Ê
Press any key on the keyboard.  
or  
Deactivate screen saver. Enter the appropriate password.  
Brightness control is set to dark  
Ê
Set the brightness control on the monitor to light. For detailed information,  
refer to the operating manual supplied with your monitor.  
Power cable or monitor cable not connected  
Ê
Ê
Switch off the monitor and the server.  
Check whether the power cable is properly connected to the monitor and to  
the grounded power outlet.  
Ê
Check whether the monitor cable is properly connected to the server and  
monitor (if it is plugged in with a connector). If a separate graphics card is  
installed in the server, then the monitor cable must be connected to the  
graphics card.  
Ê
Switch on the monitor and the server.  
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8.4  
Flickering stripes on monitor screen  
V
CAUTION!  
Switch off the server immediately. Risk of damaging the server.  
Monitor does not support the set horizontal frequency  
Ê
Find out which horizontal frequency your monitor screen supports. You will  
find the horizontal frequency (also known as line frequency or horizontal  
deflection frequency) in the documentation for your monitor.  
Ê
Refer to the documentation for your operating system or the software for the  
screen controller for details of how to set the correct horizontal frequency for  
your monitor, and follow the procedure accordingly.  
8.5  
No screen display or display drifts  
The wrong horizontal frequency or resolution has been selected for the  
monitor or for the application program.  
Ê
Find out which horizontal frequency your monitor screen supports. You will  
find the horizontal frequency (also known as line frequency or horizontal  
deflection frequency) in the documentation for your monitor.  
Ê
Refer to the documentation for your operating system or the software for the  
screen controller for details of how to set the correct horizontal frequency for  
your monitor, and follow the procedure accordingly.  
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8.6  
Incorrect date and time  
Ê
Set the date and time in the operating system or in the BIOS Setup under  
the Main menu, using System Date and System Time respectively.  
I
Note that the operating system may affect the system time. For example,  
the operating system time may deviate from the system time under  
Linux, and would overwrite the system time in the default setting on  
shutdown.  
If the date and time are still wrong after the server has been switched off and  
back on again, replace the lithium battery (for a description refer to the "System  
Board D3342 for FUJITSU Server PRIMERGY RX4770 M1 Reference  
Manual") or contact our customer service team.  
8.7  
Drives reported as "dead" when starting  
system  
RAID controller configuration incorrect  
Check and correct the settings for the drives using the RAID controller utility.  
Further information is provided in the manual for the RAID controller.  
Ê
8.8  
Added drive reported as defective  
RAID controller is not configured for this drive  
The drive was probably installed when the system was switched off.  
Ê
Reconfigure the RAID controller for the drive using the corresponding utility.  
Information is provided in the documentation for the RAID controller.  
or  
Ê
Remove and reinstall the drive while the system is switched ON.  
If the drive continues to be shown as defective, then replace it.  
84  
OperatingManual  
RX4770 M1  
     
Troubleshooting and tips  
8.9  
Error message on screen  
The meaning of the error message is explained in the documentation for the  
relevant components and programs on the Fujitsu manuals server.  
RX4770 M1  
Operating Manual  
85  
 
Troubleshooting and tips  
86  
OperatingManual  
RX4770 M1  

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