XPS 8910
Service Manual
Computer Model: XPS 8910
Regulatory Model: D24M
Regulatory Type: D24M001
Contents
Before you begin .....................................................................................10
Safety instructions...................................................................................10
Recommended tools.................................................................................11
Screw list................................................................................................. 12
Procedure................................................................................................ 19
Procedure................................................................................................22
Prerequisites............................................................................................24
Procedure................................................................................................24
Procedure............................................................................................... 26
Post-requisites........................................................................................ 26
3
Prerequisites............................................................................................27
Procedure................................................................................................27
Procedure............................................................................................... 29
Post-requisites........................................................................................ 29
Prerequisites........................................................................................... 30
Procedure................................................................................................ 31
Procedure................................................................................................33
Post-requisites........................................................................................ 33
Prerequisites............................................................................................34
Procedure (with tabs)............................................................................. 34
Procedure (with tabs)..............................................................................37
Post-requisites.........................................................................................37
Prerequisites............................................................................................38
Procedure................................................................................................42
Post-requisites........................................................................................ 42
4
Prerequisites............................................................................................43
Procedure................................................................................................43
Post-requisites........................................................................................ 47
Procedure................................................................................................47
Prerequisites............................................................................................48
Procedure............................................................................................... 48
Procedure............................................................................................... 50
Post-requisites........................................................................................ 52
Prerequisites........................................................................................... 53
Procedure............................................................................................... 53
Procedure................................................................................................57
Post-requisites........................................................................................ 58
Prerequisites........................................................................................... 59
Procedure............................................................................................... 59
Procedure................................................................................................ 61
Post-requisites.........................................................................................61
5
Prerequisites........................................................................................... 62
Procedure............................................................................................... 62
Procedure............................................................................................... 65
Post-requisites........................................................................................ 66
Prerequisites............................................................................................67
Procedure................................................................................................67
Procedure............................................................................................... 69
Post-requisites........................................................................................ 69
Prerequisites............................................................................................70
Procedure................................................................................................ 71
Procedure................................................................................................73
Post-requisites........................................................................................ 73
Prerequisites............................................................................................74
Procedure................................................................................................74
Procedure................................................................................................76
Post-requisites........................................................................................ 78
6
Prerequisites ...........................................................................................79
Procedure................................................................................................79
Procedure............................................................................................... 83
Post-requisites.................................................................................. 83
Prerequisites............................................................................................84
Procedure............................................................................................... 84
Procedure............................................................................................... 86
Post-requisites........................................................................................ 86
Prerequisites............................................................................................87
Procedure................................................................................................87
Procedure............................................................................................... 90
Post-requisites........................................................................................ 90
Prerequisites............................................................................................ 91
Procedure................................................................................................ 91
Procedure............................................................................................... 95
Post-requisites........................................................................................ 96
7
Prerequisites............................................................................................97
Procedure................................................................................................97
Procedure............................................................................................... 99
Post-requisites........................................................................................ 99
Prerequisites...........................................................................................101
Procedure...............................................................................................101
Procedure..............................................................................................103
Post-requisites.......................................................................................105
Prerequisites..........................................................................................106
Procedure..............................................................................................106
Procedure..............................................................................................108
Post-requisites.......................................................................................109
Prerequisites...........................................................................................110
Procedure...............................................................................................110
Procedure...............................................................................................113
Post-requisites........................................................................................113
8
Prerequisites...........................................................................................114
Procedure...............................................................................................115
Procedure...............................................................................................116
Post-requisites........................................................................................116
BIOS overview........................................................................................119
Prerequisites....................................................................................125
Procedure........................................................................................125
Prerequisites....................................................................................128
Procedure........................................................................................128
Self-help resources................................................................................ 132
Contacting Dell...................................................................................... 133
9
GUID-5D3B1051-9384-409A-8D5B-9B53BD496DE8
Before working inside your
computer
NOTE: The images in this document may differ from your computer
depending on the configuration you ordered.
GUID-D1AE8571-3E47-4D09-AD7C-6AB2F8F0541F
Before you begin
1
Save and close all open files and exit all open applications.
2
Shut down your computer. Click Start → Power → Shut down.
NOTE: If you are using a different operating system, see the
documentation of your operating system for shut-down instructions.
3
4
Disconnect your computer and all attached devices from their electrical outlets.
Disconnect all attached network devices and peripherals, such as keyboard,
mouse, and monitor from your computer.
5
6
Remove any media card and optical disc from your computer, if applicable.
After the computer is unplugged, press and hold the power button for 5 seconds
to ground the system board.
GUID-71128823-CE64-4E17-9439-DEE95AF668C4
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
10
WARNING: Disconnect all power sources before opening the computer
cover or panels. After you finish working inside the computer, replace all
covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is
flat and clean.
CAUTION: To avoid damaging the components and cards, handle them by
their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage due to
servicing that is not authorized by Dell is not covered by your warranty. See
the safety instructions that shipped with the product or at www.dell.com/
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of
the computer. While you work, periodically touch an unpainted metal surface
to dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull
tab, not on the cable itself. Some cables have connectors with locking tabs
or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any
connector pins. When connecting cables, ensure that the ports and
connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
GUID-6F9394C5-085D-4E07-924F-D3EA18F0757A
Recommended tools
The procedures in this document may require the following tools:
•
•
•
Philips screwdriver
Flat-head screwdriver
Plastic scribe
11
GUID-FA888C3D-2FA8-479D-98DB-D7B3F27035D7
Screw list
The following table provides the list of screws that are used for securing different
components to the computer.
Table 1. Screw list
Component
Secured to
Screw type
Quantity
Screw image
Hard drive
Hard-drive
bracket
#6-32x1/4''
4
Hard-drive
cage
Chassis
#6-32x1/4''
6 (two per
hard-drive
cage installed)
Power-supply Chassis
bracket
#6-32x1/4''
#6-32x1/4''
#6-32x1/4''
#6-32x1/4''
#6-32x1/4''
2
4
3
1
Power-supply Chassis
unit
Blower
Heat-sink
assembly
Chassis fan
Chassis
Power button Top panel
module
1
Solid-state
drive
System board M2x2.5
1
Wireless card
Top IO panel
System board M2x2.5
1
Chassis
#6-32x1/4''
4
12
Component
Secured to
Screw type
Quantity
Screw image
ODD
ODD bracket
M2x2.5
1
System board Chassis
#6-32x1/4''
8
13
GUID-06588814-2678-4667-9FF9-C009F4BCE185
After working inside your
computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1
Replace all screws and ensure that no stray screws remain inside your computer.
2
Connect any external devices, peripherals, or cables you removed before working
on your computer.
3
Replace any media cards, discs, or any other parts that you removed before
working on your computer.
4
5
Connect your computer and all attached devices to their electrical outlets.
Turn on your computer.
14
GUID-93575C2B-9DA3-42EF-B01E-9C841B3CE7F5
Technical overview
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
15
GUID-09138897-CBE9-49C8-B4BA-9882357209CF
System-board components
1
system board power connector
(ATX_POWER)
2
4
6
8
USB 2 (F_SSUSB2)
3
5
7
USB 1 (F_SSUSB1)
SATA 6 Gbps for hard drive
(SATA1)
SATA 6 Gbps for optical drive
(SATA2)
SATA 6 Gbps drive connector
(SATA3)
SATA 6 Gbps drive connector
(SATA4)
solid-state drive slot (M.2 SSD)
17
9
front I/O panel (F_PANEL)
10
12
media card reader connector
(CARD_READER)
11
13
CMOS-reset jumper (CMOS
JUMPER)
password-reset jumper
(PASSWORD JUMPER)
PCI-Express x16 card slot (SLOT1) 14
PCI-Express x1 card slots (SLOT 2
and SLOT 3)
15
17
19
21
PCI-Express x4 card slot (SLOT 4) 16
front audio connector (F_audio)
CPU power cable (ATX_CPU)
processor socket
wireless-card slot (M.2_SLOT1)
chassis-fan connector (TOP_FAN) 20
processor release latch 22
18
processor-fan connector
(CPU_FAN)
23
25
27
coin-cell battery (CMOS BATTERY) 24
memory-module slot (DIMM3)
memory-module slot (DIMM4)
memory-module slot (DIMM1)
memory-module slot (DIMM2)
26
18
GUID-32920A3D-EF37-460E-B64C-7149A8013426
Removing the right-side cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-EDCF1D0A-9913-4F7C-B653-5FE8FC6F3908
Procedure
1
Lay the computer on the left side.
2
3
Pull the right-side cover release latch.
Lift the right-side cover and then slide it towards the top of the computer.
19
4
Remove the right-side cover from the chassis.
Figure 1. Removing the right-side cover
1
chassis
2
right-side cover release latch
3
right-side cover
20
GUID-1C3945D8-E66C-4259-9384-C8C7E07F7495
Replacing the right-side cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
21
2
Place the computer in an upright position.
23
GUID-3F6153AE-D9C1-4062-B211-E93EC9AE091F
Removing the top cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-D6090253-6EAF-4672-A7FA-5772B9885A3E
Prerequisites
GUID-99ED113A-2093-499A-AC10-70C0AE9305C0
Procedure
1
Place the computer in an upright position.
24
2
Pry the cover from the back corner and lift the top cover away from the chassis.
Figure 3. Removing the top cover
1
top cover
2
chassis
25
GUID-8C492B5B-B5ED-4E67-9666-D18E8041AFFB
Replacing the top cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-20FD4DCE-22FD-4D36-A59C-804C06543E0B
Procedure
Align the tabs on the top cover with the slots on the top panel and press the top
cover until it snaps into place.
GUID-750C172E-A9F2-4AD2-B7EA-6144194DC8B1
Post-requisites
26
GUID-2EEB123D-D085-4BE8-994B-0F693D55ECE8
Removing the bottom cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-D6090253-6EAF-4672-A7FA-5772B9885A3E
Prerequisites
GUID-A7F130BF-BA39-4D40-94AF-869F970C0311
Procedure
1
Place the computer with the bottom facing up.
27
2
Pry and lift the bottom cover away from the chassis.
Figure 4. Removing the bottom cover
1
bottom cover
2
chassis
28
GUID-482EB960-4B34-4F58-8F2B-9B766EF21AB3
Replacing the bottom cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-D7BC349D-87D5-4DC0-959A-8DDC3020128C
Procedure
Align the tabs on the bottom cover with the slots on the bottom panel and press
the bottom cover until it snaps in place.
GUID-750C172E-A9F2-4AD2-B7EA-6144194DC8B1
Post-requisites
29
GUID-E782B6FD-6208-4460-8AD1-2CF3F3D81247
Removing the front bezel
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-C1517B50-8FDB-4047-95EA-B96A9ADF371E
Prerequisites
30
GUID-6606D9B7-C45A-46C7-AD35-C782735B4DD4
Procedure
1
Pry the optical-drive bezel from the optical drive.
Figure 5. Removing the optical drive bezel
1
optical-drive bezel
2
front bezel
2
Release the front-bezel tabs sequentially from the top, one at a time by moving
them away from the front chassis.
31
3
Rotate and pull the front bezel away from the front of the chassis to release the
front-bezel.
Figure 6. Removing the front bezel
1
front-bezel tabs
front chassis
2
front bezel
3
32
GUID-60F23EC0-94F6-45C6-B6CD-17F914DA5206
Replacing the front bezel
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-56C3CE8A-62CC-48B1-A307-6381B7867E44
Procedure
1
Align the tabs on the front bezel with the slots on the chassis.
2
Rotate the front bezel towards the chassis until the front bezel tabs snap into
place.
3
Snap the optical-drive bezel to the optical drive.
GUID-C6F7848F-00D8-4782-9A55-9C2ECBE260C0
Post-requisites
33
GUID-78AC3600-45A1-47C0-81CC-1965860F4FA1
Removing the primary hard-drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
CAUTION: To avoid data loss, do not remove the hard drive while the
computer is in sleep or on state.
GUID-575F0828-77C1-4FB8-B456-BA3DA73884DB
Prerequisites
GUID-26CAC413-EFC2-4EBC-B0BA-249938C8F771
Procedure (with tabs)
1
Disconnect the data and power cables from the hard-drive.
34
2
Press the release tabs on the hard-drive carrier and slide the hard-drive carrier
out of the hard-drive cage.
Figure 7. Removing the hard-drive assembly
1
data cable
2
4
power cable
release tabs
3
5
hard-drive cage
hard-drive carrier
3
Pry the hard-drive carrier to release the tabs on the carrier from the slots on the
hard drive.
35
4
Lift the hard drive off the hard-drive carrier.
NOTE: Note the orientation of the hard drive to replace it correctly.
Figure 8. Removing the hard drive from the bracket
1
hard drive
tabs
2
hard-drive carrier
3
36
GUID-80BE1924-1F75-43E6-B673-9BCBCBB26DA0
Replacing the primary hard-drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
GUID-72A6FE31-4285-491F-A242-8E71FDEAAD14
Procedure (with tabs)
1
Place the hard drive into the hard-drive carrier and align the tabs on the bracket
with the slots on the hard drive.
2
3
4
Snap the hard-drive carrier into the hard drive.
Slide the hard-drive carrier into the hard-drive cage until it snaps into place.
Connect the data and power cables to the hard-drive.
GUID-D64D31F4-66C5-46A8-A059-0B0B3626DF49
Post-requisites
37
GUID-78AC3600-45A1-47C0-81CC-1965860F4FA1
Removing the primary hard-drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
CAUTION: To avoid data loss, do not remove the hard drive while the
computer is in sleep or on state.
GUID-575F0828-77C1-4FB8-B456-BA3DA73884DB
Prerequisites
GUID-A6E4604E-7DA9-4B0F-BA1E-BBEDAA74E737
Procedure (with screws)
NOTE: There is a running change on implementing a new blue tool-less
plastic bracket for the primary hard-disk drive. Technicians encounter that
later revisions of the systems have the new blue tool-less plastic bracket for
the primary hard-disk drive.
1
Disconnect the data and power cables from the hard drive.
38
2
Remove the screws that secure the hard-drive cage to the chassis.
Figure 9. Disconnecting cables
1
#6-32x1/4'' screws (2)
hard-drive cage
power cable
2
4
hard drive
data cable
3
5
39
3
Lift the hard-drive cage off the chassis.
Figure 10. Removing the hard-drive cage
1
hard-drive cage
2
tab
3
hard-drive assembly
4
Remove the screws that secure the hard drive to the hard-drive cage.
40
5
Lift the hard drive off the hard-drive cage.
NOTE: Note the orientation of the hard drive to replace it correctly.
Figure 11. Removing the hard drive from the bracket
1
#6-32 X 1/4'' screws (4)
hard-drive cage
2
hard drive
3
41
GUID-80BE1924-1F75-43E6-B673-9BCBCBB26DA0
Replacing the primary hard-drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
GUID-5F95CF58-74DB-4DE5-9E4C-B3924638380E
Procedure
1
Place the hard drive into the hard-drive cage.
2
Align the screw holes on the hard-drive cage with the screw holes on the hard
drive.
3
4
5
6
Replace the screws that secure the hard drive to the hard-drive cage.
Insert the hard-drive cage into the chassis.
Replace the screws that secure the hard-drive cage to the chassis.
Connect the data and power cables to the hard drive.
GUID-D64D31F4-66C5-46A8-A059-0B0B3626DF49
Post-requisites
42
GUID-A18ABCD1-5BB5-454A-AEB8-5615E4179436
Removing the secondary hard-
drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
CAUTION: To avoid data loss, do not remove the hard drive while the
computer is in sleep or on state.
GUID-575F0828-77C1-4FB8-B456-BA3DA73884DB
Prerequisites
GUID-3E09CC2F-6E91-4D5E-9D55-DD0A024D1669
Procedure
1
Disconnect the data and power cables from the hard drive.
43
2
Remove the screws that secure the hard-drive cage to chassis.
1
#6-32 X 1/4'' screws (2)
hard-drive cage
data cable
2
4
hard drive
3
5
power cable
44
3
Lift the hard drive cage off the chassis.
1
hard drive
2
hard-drive cage
4
Remove the screws that secure the hard drive to the hard-drive cage.
45
5
Lift the hard drive out of the hard drive cage.
NOTE: Note the orientation of the hard drive so that you can replace it
correctly.
1
#6-32 X 1/4'' screws (4)
hard-drive cage
2
hard drive
3
46
GUID-D5BB61C4-423E-4C17-967B-952CA5506A1F
Replacing the secondary hard-
drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
GUID-D64D31F4-66C5-46A8-A059-0B0B3626DF49
Post-requisites
GUID-EA008414-1045-4F17-BC68-8E30BE3073E1
Procedure
1
Place the hard drive into the hard-drive cage.
2
3
4
5
Replace the screws that secure the hard drive to the hard-drive cage.
Place the hard-drive cage into the hard-drive cage slot in the chassis.
Replace the screws that secure the hard-drive cage to the chassis.
Connect the data and power cables to the hard drive.
47
GUID-1C25F362-25CF-40CD-8A9B-2B98FB94F5FC
Removing the solid-state drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
CAUTION: Solid-state drives are fragile. Exercise care when handling the
solid-state drive.
CAUTION: To avoid data loss, do not remove the solid-state drive while the
computer is in sleep or on state.
GUID-8B2299D1-0783-4006-AE74-48B3B0B4C820
Prerequisites
1
2
GUID-5BDA453A-8318-4B25-B57B-F3C29469AFA0
Procedure
1
Remove the screw that secures the solid-state drive to the system board.
48
2
Slide and lift the solid-state drive off the system board.
Figure 12. Removing the solid-state drive
1
solid-state drive
system board
2
4
solid-state drive slot
M2x2.5 screw
3
49
GUID-792E5316-8EFA-4894-AE68-995416D3FD47
Replacing the solid-state drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
CAUTION: Solid-state drives are fragile. Exercise care when handling the
solid-state drive.
GUID-3817BDD4-E065-4B7C-B93F-2A9B2CFFB72B
Procedure
1
Align the notch on the solid-state drive with the tab on the solid-state drive slot.
Insert the solid-state drive at a 45-degree angle into the solid-drive drive slot.
2
50
3
Replace the screw that secures the solid-state drive to the system board.
Figure 13. Replacing the solid-state drive
1
tab
2
4
6
notch
3
5
solid-state drive slot
system board
solid-state drive
M2 X 2.5 screw
51
GUID-1F397551-A024-4EA9-8C08-8B7FDE9D50D9
Removing the power-supply unit
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-AA84DB97-E4BF-4D29-8FB7-2EB35ED08CFF
Prerequisites
GUID-8EE9E22B-B7AE-4A40-B63D-32BFCE61A578
Procedure
NOTE: Note the routing of all cables as you remove them so that you can
reroute them correctly after you replace the power supply.
1
Slide the power-supply unit cage release latches towards the unlock position.
53
2
Rotate the power-supply unit cage away from the chassis.
Figure 14. Rotating the power-supply unit
1
power-supply unit cage release
latches (2)
2
4
power-supply unit
3
chassis
power-supply unit cage
3
Disconnect the CPU-power cable and system board power cable from the
system board and the optical-drive power cable from the optical drive.
Disconnect the graphics-card power cables if applicable.
4
54
5
Remove the system-board power cable from the routing guide on the chassis.
Figure 15. Disconnecting cables
1
optical drive power cable
CPU power cable
2
4
routing guide
system board
3
5
system board power cable
6
7
Rotate the power-supply unit cage towards the chassis.
Disconnect the hard-disk power cable.
NOTE: There could be up to three hard-disk power cables depending on
the quantity of hard-disk drive installed.
8
9
Remove the screws that secure the power-supply bracket to the chassis.
Remove the screws that secure the power-supply unit to the chassis.
55
10 Lift the power-supply bracket off the chassis.
11 Lift the power-supply unit off the chassis.
Figure 16. Removing the power supply unit
1
#6-32x1/4'' screws (4)
power-supply bracket
hard-drive cable
2
4
power-supply unit
3
5
#6-32x1/4'' screws (2)
56
GUID-CCFAEC7A-D969-4E76-B806-44830D484EDD
Replacing the power-supply unit
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-0D86F51D-F211-4C35-96CB-E9313ADEFDA8
Procedure
1
Place the power supply on the power-supply unit cage.
2
Replace the screws that secure the power-supply unit to the power-supply unit
cage.
3
4
Align the screw holes on the power-supply bracket with the screw holes on the
power-supply unit cage.
Replace the screws that secure the power supply bracket to the power-supply
unit cage.
5
6
7
Connect the hard-drive power cable.
Rotate the power-supply unit away from the chassis.
Connect the CPU-power cable, system-board power cable to the system board
and the optical-drive power cable to the optical drive.
8
9
Route the system-board power cable through the routing guide on the chassis.
Connect the graphics-card power cables if applicable.
10 Rotate the power-supply unit towards the chassis until the unit snaps into place.
11 Slide the power-supply unit cage release latches to their locking positions to lock
the release latches.
57
GUID-30EEBC49-DE3E-4C3F-8226-86CE5F32F388
Removing the coin-cell battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
CAUTION: Removing the coin-cell battery resets the BIOS setup program’s
settings to default. It is recommended that you note the BIOS setup
program’s settings before removing the coin-cell battery.
GUID-5EFF739A-0A1B-40ED-AE49-BD95A99EB77C
Prerequisites
1
2
GUID-2D8BB1F3-D937-47AD-BDF6-60BA81BCFB8D
Procedure
1
Using a plastic scribe, press the battery-release lever away from the coin-cell
battery until the coin-cell battery pops up.
59
2
Lift the coin-cell battery out of its socket.
Figure 17. Removing the coin cell battery
1
plastic scribe
2
4
coin-cell battery
3
coin-cell battery socket
battery-release lever
60
GUID-5E22F4A0-F01F-4522-8155-BE22A8CA6E5F
Replacing the coin-cell battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-A74CC6EE-4F64-49B7-A9E7-79E38AD015D8
Procedure
Insert the coin-cell battery into the battery socket with the positive side facing up,
and snap the battery into place.
GUID-49B6DBB4-5997-4F3E-B6B7-AF1E1147CC22
Post-requisites
1
Follow the procedure from step 9 to step 10 in “Replacing the power-supply
2
61
GUID-CF4B7AEA-F9A9-4432-8BD8-AB77D419F494
Removing the chassis fan
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-3DF715A5-7D2F-482F-AD0F-237354999DC7
Prerequisites
1
2
3
GUID-3DDE47B6-2DD3-4BDC-8D60-76B221B3A6B9
Procedure
1
Remove the chassis-fan cable from the routing guide on the chassis-fan bracket.
Disconnect the chassis-fan cable from the system board.
2
3
4
Remove the screw that secures the chassis-fan bracket to the chassis.
Slide the chassis-fan assembly towards the front of the computer to release the
fan from the chassis.
62
5
Lift the chassis-fan assembly off the chassis.
Figure 18. Removing the chassis fan
1
routing guide
2
4
6
chassis-fan bracket
chassis
3
5
7
#6-32x1/4'' screw
chassis-fan cable
chassis fan
system board
6
Push the rubber grommets through the holes at each corner of the fan to
release the chassis-fan from the bracket.
63
7
Lift the chassis-fan off the chassis-fan bracket.
Figure 19. Removing the chassis fan
1
chassis-fan bracket
2
chassis-fan
64
GUID-A5935F79-B1C0-4412-A1FD-03EA0DB0E2A1
Replacing the chassis fan
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-0F79EBD5-BE13-4995-AC99-7B0D1F931B0F
Procedure
1
Align the holes on the chassis fan with the rubber grommets on the chassis-fan
bracket.
NOTE: You must correctly align to the chassis-fan bracket to ensure
that the chassis fan is secured to the computer.
2
3
Insert the ends of the rubber grommets through the holes at each corner of the
fan.
Align the grommets in the fan with the holes at each corner of the chassis fan
bracket and pull through until they snap into place.
4
5
Route the chassis-fan cable through the routing guide on the bracket.
Align the tabs on the chassis-fan bracket with the slots on the chassis and slide
the fan into position.
6
Align the screw hole on the chassis-fan bracket with the screw hole on the
chassis.
7
8
9
Replace the screw that secures the chassis-fan bracket to the chassis.
Route the chassis-fan cable through the routing guide on the bracket.
Connect the chassis-fan cable to the system board.
65
GUID-5EEC3ED6-B8B5-4C73-9E03-FBDC7B722C1B
Post-requisites
1
2
Follow the procedure from step 9 to step 10 in “Replacing the power-supply
3
66
GUID-B4F677A5-AC31-4D04-888C-5BEF42FDA20E
Removing the graphics card
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-5DB1479A-F84A-447F-85BE-181D9381E07E
Prerequisites
NOTE: Your computer will be shipped with either graphics card or full-length
graphics card.
1
2
GUID-FA2E3786-AC82-4452-A398-44ABBB98AE85
Procedure
1
Locate the graphics card on the system board and make note of the graphics-
card slot (PCI-Express x16).
67
2
Push the securing tab on the PCIe slot away from the graphics card, grasp the
card by its top corner, and ease it out of the slot.
Figure 20. Removing the graphics card
1
securing tab
2
4
system board
graphics card
3
graphics card slot
68
GUID-B39A6E88-5BE8-4905-936B-086878866EBD
Replacing the graphics card
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-813C4CE2-B2A6-44CA-90ED-D1275D3D233E
Procedure
1
Locate the PCI-Express x16 card slot on the system board.
2
Align the notch on the graphics card with the tab on the slot and snap the
graphics card in place.
GUID-2267DD85-6888-4EFD-A633-20D9C0C6CBA1
Post-requisites
1
Follow the procedure from step 9 to step 10 in “Replacing the power-supply
2
69
GUID-C9FD7332-C2FA-42A1-8D1D-DB62492AC771
Removing the full-length
graphics cards
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-5DB1479A-F84A-447F-85BE-181D9381E07E
Prerequisites
NOTE: Your computer will be shipped with either graphics card or full-length
graphics card.
1
2
70
GUID-F7852DD2-D79C-4A52-BC58-49D87A18561E
Procedure
1
Lift to release the graphics-card bracket from the chassis.
Figure 21. Removing the graphics-card bracket
1
graphics-card bracket
2
chassis
2
Press the releasing clip on the power-cable connectors and disconnect the
power cables from the graphics card.
71
3
Push the securing tab on the PCIe slot away from the graphics card, grasp the
card by its top corner, and ease it out of the slot.
Figure 22. Removing the power cable
1
power cables
graphics card
2
4
releasing clips (2)
securing tab
3
72
GUID-B08D3BE1-06A2-474C-91E5-6ED1A5525146
Replacing the full-length
graphics cards
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-95BD54D7-64A0-4689-9E41-4EA0B98930C8
Procedure
1
Align the full-length graphics card with the slot on the system board.
2
Place the card into the slot and press down firmly until the full-length graphics
card snaps into place.
3
4
Connect the power cables to the full-length graphics card.
Slide the tab on the graphics-card bracket into the slot on the chassis and snap it
into place.
GUID-2267DD85-6888-4EFD-A633-20D9C0C6CBA1
Post-requisites
1
Follow the procedure from step 9 to step 10 in “Replacing the power-supply
2
73
GUID-AAC0DC5A-1680-492D-804F-52F812D409C2
Removing the memory modules
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-77D5604C-2282-4545-9E08-4BD1C7A34E3A
Prerequisites
1
2
GUID-87975981-4738-4CE4-80AF-2088BC985604
Procedure
1
Locate the memory-module slot on the system board.
Push the securing clips away from the memory module.
2
74
3
Grasp the memory module near the securing clip, and then gently ease the
memory module out of the memory-module slot.
CAUTION: If the memory module is difficult to remove, gently ease the
memory module back and forth to remove it from the slot.
NOTE: Repeat step 2 to step 3 to remove any other memory modules
installed in your computer.
Figure 23. Removing the memory module
1
memory-module slot
securing clips (2)
2
4
memory module
system board
3
75
GUID-1F5023F5-9868-4AAF-A9F5-BFB400CD890A
Replacing the memory modules
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-5AA5F641-9F93-40C1-8F94-FE08CE3757FC
Procedure
1
Align the notch on the memory module with the tab on the memory-module slot.
76
2
Insert the memory module into the memory-module slot, and press the memory
module straight until it snaps into position and the securing clips lock in place.
NOTE: If you do not hear the click, remove the memory module and
reinstall it.
Figure 24. Replacing the memory module
1
tab
2
4
notch
3
5
memory-module slot
system board
memory module
77
NOTE: Use slots DIMM1 and DIMM3 if you need to use two memory
The following table lists the available memory configuration matrix:
Table 2. Memory configuration matrix
Slot
Configuration
DIMM1
4 GB
DIMM2
DIMM3
4 GB
DIMM4
8 GB
16 GB
24 GB
32 GB
64 GB
8 GB
8 GB
4 GB
4 GB
8 GB
16 GB
8 GB
8 GB
8 GB
16 GB
8 GB
8 GB
16 GB
16 GB
GUID-2C2AE573-DD98-4372-95A5-757D13C7C060
Post-requisites
1
Follow the procedure from step 9 to step 10 in “Replacing the power-supply
2
78
GUID-5F25DB7E-BE9A-49D8-A32A-AAD2A7EDBB9E
Removing the optical drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-1A0717A4-7D42-47E0-8172-67A5551492F3
Prerequisites
1
2
GUID-641F4691-9950-4F6C-A322-46158A5616E0
Procedure
1
Disconnect the power and data cables from the optical drive.
2
Pull the release tab on the optical-drive cage towards the bottom of the
computer.
79
3
Push to slide out the optical drive through the front of the computer.
Figure 25. Removing the optical drive
1
power cable
optical drive
release tab
2
4
data cable
3
5
optical-drive cage
80
4
Push and slide the optical drive through the front of the computer.
Figure 26. Removing the optical drive
1
optical-drive bezel
front bezel
2
optical drive
3
81
5
Remove the screw that secures the optical-drive bracket to the optical drive.
Figure 27. Removing the optical drive
1
M2x2.5 screw
optical drive
2
optical-drive bracket
3
82
GUID-01750DAC-3408-4912-B936-7DAA79351AA9
Replacing the optical drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-286CF8B3-9C72-4070-A66B-067602DCAE83
Procedure
1
Align the screw hole on the optical-drive bracket with the screw hole on the
optical drive.
2
3
4
Replace the screw that secures the optical-drive bracket to the optical drive.
Replace the optical drive bezel.
Slide the optical drive into the optical-drive cage through the front of the
computer till it snaps into place.
5
Connect the power and data cables to the optical drive.
GUID-7BBF2563-FBDA-492B-8D35-131989089A0A
Post-requisites
1
Follow the procedure from step 9 to step 10 in “Replacing the power-supply
2
83
GUID-E31FD4D2-D7F5-4CA7-80D8-5A6CE8099F41
Removing the power-button
module
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-4F7714FD-DDD5-408F-AC30-5B4E7C7C0FF4
Prerequisites
1
2
3
GUID-9D622E4D-CC8E-428A-9C53-EDF4998D946C
Procedure
NOTE: Note the routing of the cable as you remove it so that you can
reroute it correctly after you replace the power-button module.
1
Disconnect the power-button module cable from the system board.
2
3
Note the power-button module cable routing and remove the cable from the
routing guides next to the system board on the chassis.
Remove the screw that secures the power-button module and lift the power-
button module from the chassis.
84
4
Remove the cable from the slot on top of the chassis.
Figure 28. Disconnect the power-button module cable
1
system board
2
4
6
chassis
3
5
routing guide
#6-32x1/4'' screw
power-button module cable
power-button module
85
GUID-1742A3A3-E83D-4D87-91DA-569382711ACA
Replacing the power-button
module
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-C74A0244-4BF2-446E-89D8-13E5F748FB9D
Procedure
1
Route the cable through the slot on the top of the chassis.
2
Align the screw hole on the power-button module with the screw hole on the
chassis.
3
4
5
Replace the screw that secures the power-button module to the top chassis.
Route the power-button module cable through the routing guides on the chassis.
Connect the power-button module cable to the system board.
GUID-055D5FE6-AB1C-4D02-B981-F61D4BA56B65
Post-requisites
1
2
3
86
GUID-A818EFBA-CE3C-494C-B463-85115CDD485F
Removing the top I/O-panel
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-A465C1B3-F96B-4F75-8D60-58E34ABC3EDE
Prerequisites
1
2
3
4
GUID-9BE7E456-655C-42A5-A99F-DC9307532001
Procedure
1
Disconnect the top I/O-panel cables from the system board.
2
Note the I/O-panel cables routing and remove them from the routing guides next
to the system board on the chassis.
87
3
Remove the cables through the slot at the top of the chassis.
Figure 29. Disconnecting the cables
1
I/O-panel cables (2)
chassis
2
4
routing guide
3
top I/O panel bracket
4
Remove the screws that secure the top I/O-panel to the chassis.
88
5
Lift the top I/O-panel bracket from the chassis.
Figure 30. Removing the USB panel
1
#6-32x1/4'' (4)
chassis
2
top I/O-panel bracket
3
89
GUID-5A5BAAD6-EF5C-4754-AA83-C9FC6E131BFC
Replacing the top I/O-panel
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-13C9A55E-7036-4903-B68B-A2BD8A972457
Procedure
1
Align the screw holes on the top I/O-panel with the screw holes on the chassis.
Replace the screws that secure the top I/O-panel to the top chassis.
Route the I/O-panel cables through the routing guides on the chassis.
Connect the top I/O-panel cables to the system board.
2
3
4
GUID-269DF8BE-14D8-4E9F-BB03-042C0848F2DC
Post-requisites
1
2
3
Follow the procedure from step 9 to step 10 in “Replacing the power-supply
4
90
GUID-E3EA090A-B05F-48E9-BAE2-39257A9A7FEC
Removing blower and heat-sink
assembly
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
WARNING: The heat sink may become hot during normal operation. Allow
sufficient time for the heat sink to cool before you touch it.
CAUTION: For maximum cooling of the processor, do not touch the heat
transfer areas on the heat sink. The oils in your skin can reduce the heat
transfer capability of the thermal grease.
GUID-B44A0F8E-5AB1-468A-9753-729EA3C24BD1
Prerequisites
1
2
GUID-69E0BF9D-8CB9-4A3E-AF56-77DADF960557
Procedure
1
Remove the screws that secure the blower to the heat-sink assembly.
91
2
Lift the blower off the heat-sink assembly and place it to the side.
Figure 31. Removing the blower
1
#6-32x1/4'' screws (3)
2
blower
3
In a non-adjacent sequence, loosen the captive screws that secure the heat-sink
assembly to the system board.
92
4
Lift the heat-sink assembly off the system board.
Figure 32. Removing the captive screws
1
heat-sink assembly
system board
2
captive screws (4)
3
93
5
Disconnect the blower cable from the system board.
Figure 33. Removing the blower cable
1
system board
blower
2
blower cable
3
94
GUID-BCEA40E5-ABAA-43E8-84BC-D5142855D9E3
Replacing blower and heat-sink
assembly
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-95674D49-F623-4DDC-8C32-B028BEE6B2C6
Procedure
CAUTION: If either the processor or the heat-sink assembly is replaced, use
the thermal grease provided in the kit to make sure that thermal
conductivity is achieved.
NOTE: The original thermal grease can be reused if the original processor
and heat-sink assembly are reinstalled together.
1
Connect the blower cable to the system board.
Place the heat-sink assembly over the processor.
2
3
Align the captive screws on the heat-sink assembly with the screw holes on the
system board.
4
In a non-adjacent sequence, tighten the captive screws that secure the heat-sink
assembly to the system board.
5
6
Place the blower over the heat-sink assembly.
Align the screw holes on the blower to the screw holes on the heat-sink
assembly.
7
Replace the screws that secure the blower to the heat-sink assembly.
95
GUID-36D1D9F7-BEFF-467E-8C1D-633BFF20E7F2
Post-requisites
1
Follow the procedure from step 9 to step 10 in “Replacing the power-supply
2
96
GUID-9D7CD4CE-970C-477D-B9D9-2319AE56421A
Removing the processor fan and
heat-sink assembly
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
WARNING: The heat sink may become hot during normal operation. Allow
sufficient time for the heat sink to cool before you touch it.
CAUTION: For maximum cooling of the processor, do not touch the heat
transfer areas on the heat sink. The oils in your skin can reduce the heat
transfer capability of the thermal grease.
GUID-B44A0F8E-5AB1-468A-9753-729EA3C24BD1
Prerequisites
1
2
GUID-A0B5EB63-040B-4189-8DEC-203267614F4B
Procedure
1
Disconnect the processor-fan cable from the system board.
2
In a non-adjacent sequence, loosen the captive screws that secure the processor
fan and heat-sink assembly to the system board.
97
3
Lift the processor fan and heat-sink assembly off the system board.
Figure 34. Removing the processor fan and heat sink
1
processor-fan cable
2
4
captive screws (4)
system board
3
processor fan and heat-sink
assembly
98
GUID-5B06BEBD-0365-4A39-AC01-7B04B931ACC7
Replacing the processor fan and
heat-sink assembly
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-751E9076-6CE9-4899-9359-8002E8147C25
Procedure
CAUTION: If either the processor or the heat-sink assembly is replaced, use
the thermal grease provided in the kit to make sure that thermal
conductivity is achieved.
NOTE: The original thermal grease can be reused if the original processor
and heat-sink assembly are reinstalled together.
1
Place the processor fan and heat-sink assembly over the processor.
2
Align the captive screws on the processor fan heat-sink assembly with the screw
holes on the system board.
3
4
In a non-adjacent sequence, tighten the captive screws that secure the
processor fan and heat-sink assembly to the system board.
Connect the processor-fan cable to the system board.
GUID-36D1D9F7-BEFF-467E-8C1D-633BFF20E7F2
Post-requisites
1
Follow the procedure from step 9 to step 10 in “Replacing the power-supply
99
GUID-54026723-901E-49A7-9E20-7404ECA98BFB
Removing the processor
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-F65793FF-7C32-4390-8095-F55C338FCEAF
Prerequisites
1
2
3
4
GUID-94CCEF23-6DB1-4B15-83E5-70C7511BF9D9
Procedure
1
Press the processor release-lever down and then pull it outwards to release it
from the securing tab.
2
Extend the processor release-lever completely to open the processor cover.
101
3
Gently lift the processor and remove it from the processor socket.
Figure 35. Removing processor
1
processor release-lever
processor cover
processor
2
4
securing tab
3
5
processor socket
102
GUID-08EA64DA-0940-45B5-9DEF-7609F5E6BB53
Replacing the processor
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
CAUTION: If either the processor or the heat sink is replaced, use the
thermal grease provided in the kit to ensure that thermal conductivity is
achieved.
NOTE: A new processor ships with a thermal pad in the package. In some
cases, the processor may ship with the thermal pad attached to it.
GUID-54F17176-DD19-4603-8B39-4656C0BFC105
Procedure
1
Ensure that the release lever on the processor socket is fully extended in the
open position.
CAUTION: The pin-1 corner of the processor has a triangle that aligns
with the triangle on the pin-1 corner on the processor socket. When the
processor is properly seated, all four corners are aligned at the same
height. If one or more corners of the processor are higher than the
others, the processor is not seated properly.
2
3
Align the pin-1 corner on the processor with the pin-1 corner on the processor
socket, and then place the processor in the processor socket.
When the processor is fully seated in the socket, close the processor cover.
103
4
Pivot the release-lever down and place it under the tab on the processor cover.
Figure 36. Replacing processor
1
processor socket
securing tab
2
4
processor
3
5
processor cover
release lever
104
GUID-2C656E69-C841-4EBB-AB2E-327F7E009A5D
Post-requisites
1
2
3
Follow the procedure from step 9 to step 10 in “Replacing the power-supply
4
105
GUID-4AF7A7F4-79DC-43F4-A4DF-63362F890FB6
Removing the wireless card
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-C129B96C-AC90-42AC-A2D9-9A93E217CBDC
Prerequisites
1
2
GUID-87C99484-A99B-4373-A037-2A7772286DDC
Procedure
1
Locate the wireless-card slot on the system board.
2
3
Remove the screw that secures the wireless-card bracket to the wireless card
and the system board.
Remove the wireless-card bracket and disconnect the antenna cables from the
wireless card.
106
4
Slide and lift the wireless card off the system board.
Figure 37. Removing the wireless card
1
M2x2.5 screw
2
4
6
wireless-card bracket
system board
3
5
antenna cables (2)
wireless-card slot
wireless card
107
GUID-94E88AEC-6F12-4B0E-AA6A-B28D8E200225
Replacing the wireless card
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-6114769B-9672-45E2-A004-AC48F46AFF62
Procedure
CAUTION: To avoid damaging the wireless card, do not place any cables
under it.
1
Align the notch on the wireless card with the tab on the wireless-card slot.
Slide the wireless card at an angle into the wireless-card slot.
Connect the antenna cables to the wireless card.
2
3
The following table provides the antenna-cable color scheme for the wireless
card supported by your computer.
Table 3. Antenna-cable color scheme
Connectors on the wireless card
Main (white triangle)
Antenna-cable color
White
Black
Auxiliary (black triangle)
4
Align the screw hole on the wireless-card bracket with the screw hole on the
wireless card and the system board.
108
5
Replace the screw that secures the wireless-card bracket to the wireless card
and the system board.
Figure 38. Replacing the wireless card
1
wireless card
tab
2
4
6
8
notch (2)
3
5
7
system board
wireless card bracket
M2x2.5 screw
wireless card slot
antenna cables
GUID-11DF686D-7A7C-4E8B-80F9-DF77920B6A48
Post-requisites
1
Follow the procedure from step 9 to step 10 in “Replacing the power-supply
2
109
GUID-C93E16BC-C281-4F9C-BCD1-FBC4C1863FA6
Removing the antenna
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-220584F1-4FA5-4ED9-89CD-63302F87D754
Prerequisites
1
2
3
4
GUID-DB79B919-E7FB-4E45-8A30-3B266F55D6F3
Procedure
1
Open the securing clip which secures the antenna cable to the chassis.
2
Remove the cables from the routing guide through the slot on the top of the
chassis.
110
3
Note the antenna-cable routing and remove the antenna cables from the routing
guides on the chassis.
Figure 39. Disconnecting the antenna cables
1
antenna cable
chassis
2
4
securing clip
routing guide
3
111
4
Using a plastic scribe, pry the antenna off the chassis.
Figure 40. Removing the antenna
1
plastic scribe
routing guide
antenna cables
2
4
antenna (2)
chassis
3
5
112
GUID-4EA9E50B-4962-4DF8-BA6D-D799E29ECAF9
Replacing the antenna
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-29923864-FB0D-4C56-88BD-DB3B55F8C398
Procedure
1
Adhere the antenna to the chassis.
2
3
4
Route the antenna cables through the slot on the top of the chassis.
Route the antenna cables through the routing guides on the chassis.
Secure the antenna cables to the chassis using the securing clip.
GUID-94A612B1-5A7D-4AA7-ABDF-DA924AB43145
Post-requisites
1
2
3
Follow the procedure from step 9 to step 10 in “Replacing the power-supply
4
113
GUID-B54497E8-5AD5-4FF9-AD4A-F32FDBEDE1E8
Removing the system board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
NOTE: Your computer’s Service Tag is stored in the system board. You must
enter the Service Tag in the BIOS setup program after you replace the
system board.
NOTE: Replacing the system board removes any changes you have made to
the BIOS using the BIOS setup program. You must make the appropriate
changes again after you replace the system board.
NOTE: Before disconnecting the cables from the system board, note the
location of the connectors so that you can reconnect the cables correctly
after you replace the system board.
GUID-0DDE209F-8144-48F3-964F-F79D677BE7B8
Prerequisites
1
2
3
4
5
6
7
8
9
114
GUID-F527BCF0-396E-4586-B463-C67A2A26E5F2
Procedure
1
Disconnect all the cables connected to the system board.
2
3
4
Make note of the cable routing and remove the cables from the routing guides.
Remove the screws that secure the system board to the chassis.
Lift the system board at an angle and remove it from the computer.
Figure 41. Removing the system board
1
system board
chassis
2
#6-32x1/4'' screws (8)
3
115
GUID-67274E98-E2F1-4B7B-A903-F38BA6B62028
Replacing the system board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
NOTE: Your computer’s Service Tag is stored in the system board. You must
enter the Service Tag in the BIOS setup program after you replace the
system board.
NOTE: Replacing the system board removes any changes you have made to
the BIOS using the BIOS setup program. You must make the appropriate
changes again after you replace the system board.
GUID-3F26BC5E-1B60-4371-9995-8AE7B5F6E8F7
Procedure
1
Slide the I/O ports on the system board into the slots on the chassis and align
the screw holes on the system board with the screw holes on the chassis.
2
3
Replace the screws that secure the system board to the chassis.
Route and connect the cables that you disconnected from the system board.
GUID-B2E13F0B-7D03-4F07-B2F8-CC52BAB5ADBF
Post-requisites
1
2
3
4
5
116
GUID-F5899359-C2E1-41C0-9663-4C79969506EB
Flashing the BIOS
You may need to flash (update) the BIOS when an update is available or when you
replace the system board. To flash the BIOS:
1
Turn on your computer.
2
3
Click Product support, enter the Service Tag of your computer, and then click
Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature
or manually browse for your computer model.
4
5
6
7
8
Click Drivers & downloads → Find it myself.
Select the operating system installed on your computer.
Scroll down the page and expand BIOS.
Click Download to download the latest version of the BIOS for your computer.
After the download is complete, navigate to the folder where you saved the BIOS
update file.
9
Double-click the BIOS update file icon and follow the instructions on the screen.
118
GUID-7C4079DF-9FF4-48AC-A162-4A939A8B2557
BIOS setup program
GUID-E8E05C46-BC9D-4CF1-AC84-34B87FDCCFB7
BIOS overview
CAUTION: Unless you are an expert computer user, do not change the
settings in the BIOS Setup program. Certain changes can make your
computer work incorrectly.
NOTE: Before you change BIOS Setup program, it is recommended that you
write down the BIOS Setup program screen information for future
reference.
Use the BIOS Setup program for the following purposes:
•
Get information about the hardware installed in your computer, such as the
amount of RAM and the size of the hard drive.
•
•
Change the system configuration information.
Set or change a user-selectable option, such as the user password, type of hard
drive installed, and enabling or disabling base devices.
GUID-1432A924-49E9-4080-961D-2AFBDAF42039
Entering BIOS setup program
1
Turn on (or restart) your computer.
2
During POST, when the DELL logo is displayed, watch for the F2 prompt to
appear, and then press F2 immediately.
NOTE: The F2 prompt indicates that the keyboard is initialized. This
prompt can appear very quickly, so you must watch for it, and then
press F2. If you press F2 before the F2 prompt, this keystroke is lost. If
you wait too long and the operating system logo appears, continue to
wait until you see the desktop. Then, turn off your computer and try
again.
119
GUID-93EF38B9-1D65-4B3B-842A-78C25E3F9364
System Setup Options
NOTE: Depending on your computer and its installed devices, the items
listed in this section may or may not appear.
Table 4. System setup options—Main menu
Main
System Date
Displays the current date in mm/dd/
yyyy format.
System Time
Displays the current time in hh:mm:ss
format.
BIOS Information
BIOS Version
Displays the BIOS version number.
Product Information
Product Name
Service Tag
Displays the product name.
Allows you to enter the service tag of
your computer.
Asset Tag
Displays the asset tag of your
computer.
Memory Information
System Memory
Displays the total computer memory
installed.
Memory Speed
CPU Information
Processor Type
Processor ID
Displays the memory speed.
Displays the processor type
Displays the processor identification
code.
CPU Speed
Cache L1
Displays the speed of the processor.
Displays the processor L1 cache size.
Displays the processor L2 cache size.
Cache L2
120
Main
Cache L3
Displays the processor L3 cache size.
Table 5. System setup options—Advanced menu
Advanced
Advanced BIOS Features
Intel SpeedStep Technology
Allows you to enable or disable Intel
Speedstep Technology. Default: Enabled.
NOTE: If enabled, the processor
clock speed and core voltage are
adjusted dynamically based on the
processor load.
Intel Virtualization Technology
VT for Direct I/O
Allows you to enable or disable Intel
Virtualization Technology feature for the
processor.
Allows you to enable or disable Intel
Virtualization Technology feature for the
Direct I/O.
SATA Operation
Allows you to configure the operating
mode of the integrated SATA hard drive
controller.
Intel Ready Mode Technology
Intel Software Guard Extensions
BIOS Recovery from Hard Drive
Allows you to enable or disable the Intel
Ready Mode Technology.
Allows you to enable or disable Intel
Software Guard Extensions.
Allows you to enable or disable BIOS
Recovery from hard drive.
USB Configuration
Front USB Ports
Allows you to enable or disable the front
USB ports.
Rear USB Ports
Allows you to enable or disable the rear
USB ports.
Power Options
121
Advanced
Numlock Key
Allows you to set the status of the Num
Lock key during boot to On or Off.
Wake Up by Integrated LAN
AC Recovery
Allow the computer to be powered on by
special LAN signals.
Sets what action the computer takes
when power is restored.
Deep Sleep Control
Allows you to define the controls when
Deep Sleep is enabled.
USB Wake Support (S3)
Allows you to enable the USB devices to
wake the computer from Standby.
USB PowerShare (S4/S5)
Allows you to charge external devices.
USB PowerShare Wake Support
(S4/S5)
Allows you to enable USB devices to
wake the computer from S4/S5.
Auto Power On
Auto Power On Mode
Allows you to set the computer to turn
on automatically every day or on a
preselected date. This option can be
configured only if the Auto Power On
mode is set to Enabled Everyday or
Selected Day.
Auto Power On Date
Auto Power On Time
Allows you to set the date on which the
computer must turn on automatically.
This option can be configured only if the
Auto Power On mode is set to Enabled 1
to 31.
Allows you to set the time at which the
computer must turn on automatically.
This option can be configured only if the
Auto Power On mode is set to Enabled
hh:mm:ss.
Performance Options
Overclocking Feature
122
Advanced
Core Over Clocking Level
Allows you enable or disable the
processor to adjust the flex ratio and
voltage in a turbo mode environment.
Core Ratio Limit Override
Single Core
Allows you to set the core ratio limit.
Allows you to select single core or
multiple cores.
Core Voltage Mode
Allows you to select between adaptive
and override voltage modes.
Core Voltage Offset
Long Duration PWR Limit
Allows you to set the override value of
core voltage.
Allows you to set the turbo mode power
limit.
Short Duration PWR Limit
Options
Allows you to set the turbo mode power
limit.
SupportAssist System Resolution
Auto OS Recovery Threshold
Control the automatic boot flow for
SupportAssist System Resolution
Console and for the Dell OS Recovery
tool.
SupportAssist OS Recovery
Enable or disable the boot flow for the
SupportAssist OS Recovery tool when
certain system errors.
Table 6. System setup options—Security menu
Security
Admin Password Status
Displays whether the admin password
is set.
System Password Status
HDD Password Status
Admin Password
Displays whether the system password
is set.
Displays if the hard drive password is
set.
Displays the admin password.
123
Security
System Password
Displays the system password.
Displays the hard drive password.
Displays the firmware TPM.
HDD Password
Firmware TPM
Table 7. System setup options—Boot menu
Boot
Boot List Option
File Browser Add Boot Option
Displays the available boot devices.
Allows you to set the boot path in the
boot option list.
File Browser Del Boot Option
Secure Boot Control
Allows you to delete the boot path in
the boot option list.
Allows you to enable or disable the
secure boot control.
Load Legacy OPROM
Allows you to enable or disable the
Legacy Option ROM.
Boot Option Priorities
Boot Option #1
Displays the available boot devices.
Displays the first boot device. Default:
UEFI: Windows Boot Manager.
Boot Option #2
Boot Option #3
Displays the second boot device.
Default: Onboard NIC Device.
Displays the third boot device. Default:
Onboard NIC Device.
Table 8. System setup options—Exit menu
Save & Exit
Save Changes and Reset
Allows you to exit system setup and
save your changes.
Discard Changes and Reset
Restore Defaults
Allows you to exit system setup and
load previous values for all system
setup options.
Allows you to load default values for all
system setup options.
124
Save & Exit
Discard Changes
Save Changes
Allows you to exit your changes.
Allows you to save your changes.
GUID-37F95465-F7E7-4A3C-A051-CB50A504B9FE
Clearing forgotten passwords
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-88654284-1361-444A-A490-3B611990497A
Prerequisites
1
2
GUID-E2C73B59-4C1C-49BA-AB01-0ED449981D1E
Procedure
1
Locate the password reset jumper (PSWD) on the system board.
NOTE: For more information on the location of the password reset
125
2
Remove the jumper plug from the password jumper-pins.
Figure 42. Removing the jumper plug
1
jumper plug
3
Power on without the jumper plug to clear the password.
126
4
Wait until the desktop is loaded and then shut down the system and replace the
jumper plug in its original location.
Figure 43. Clearing the password
1
jumper plug
127
GUID-274C0409-D602-47AF-90ED-C3E86F4AC355
Post-requisites
1
2
Follow the procedure from step 9 to step 10 in “Replacing the power-supply
GUID-81AEAFE2-9020-416A-BAF7-C2EEBCF31184
Clearing CMOS settings
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
practices, see the Regulatory Compliance home page at www.dell.com/
GUID-27373FF8-E85F-459D-8AE5-3A31E53B982C
Prerequisites
1
2
GUID-2A199221-CDFC-4DFE-B196-DA786913BC78
Procedure
1
Locate the CMOS reset jumper (CMCLR) on the system board.
NOTE: For more information on the location of the CMOS jumper, see
2
3
Remove the power cord.
Remove the jumper plug from the password jumper-pins (PSWD) and connect it
to the CMOS jumper-pins.
128
4
Wait for 5 seconds and then replace the jumper plug to the password jumper-
pins (PSWD).
Figure 44. Clearing the CMOS
1
jumper plug
2
CMOS jumper-pins
3
password jumper-pins (PSWD)
129
GUID-B937D1D8-45EC-4F6B-8342-C878925758C5
Post-requisites
1
2
Follow the procedure from step 9 to step 10 in “Replacing the power-supply
130
GUID-67F3BB39-3728-4F40-9B0C-30883ADB6FC0
Diagnostics
The computer POST (Power On Self Test) ensures that it meets the basic computer
requirements and the hardware is working appropriately before the boot process
begins. If the computer passes the POST, the computer continues to start in a normal
mode. However, if the computer fails the POST, the computer emits a series of LED
codes during the start-up. The system LED is integrated on the Power button.
The following table shows different light patterns and what they indicate.
Table 9. Diagnostics
Number of LED flashes
Problem description
1
System board: BIOS and ROM failure
No memory or RAM detected
System board or chipset error
Memory or RAM failure
2
3
4
5
CMOS battery failure
6
Video card or chip failure
CPU failure
7
3,6
3,7
Recovery image not found
Recovery image found but invalid
131
GUID-574EA373-F57D-4473-ACDF-4F82C184FE30
Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help
resources:
Information about Dell products and
services
Windows 8.1 and Windows 10
Windows 10
Dell Help & Support app
Get started app
Help + Tips app
Windows 8.1
Accessing help in Windows 8, Windows
8.1, and Windows 10
In Windows search, type Help and
Support, and press Enter.
Accessing help in Windows 7
Click Start → Help and Support.
Online help for operating system
Troubleshooting information, user
manuals, setup instructions, product
specifications, technical help blogs,
drivers, software updates, and so on.
132
Learn about your operating system,
backup, diagnostics, and so on.
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see
NOTE: Availability varies by country and product, and some services may
not be available in your country.
NOTE: If you do not have an active internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
133
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