DELL XPS 15 9570 02 User Manual

XPS 15  
Setup and Specifications  
Computer Model: XPS 15-9570  
Regulatory Model: P56F  
Regulatory Type: P56F002  
Contents  
Contents  
3
1
Set up your computer  
1
Connect the power adapter and press the power button.  
NOTE: To conserve battery power, the computer might enter into power save mode. Connect the power adapter and press  
the power button to turn on the computer.  
2
Finish Windows setup.  
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:  
Connect to a network for Windows updates.  
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.  
If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an offline account.  
On the Support and Protection screen, enter your contact details.  
3
Locate and use Dell apps from the Windows Start menu—Recommended  
Table 1. Locate Dell apps  
Dell Product Registration  
Register your computer with Dell.  
Dell Help & Support  
Access help and support for your computer.  
SupportAssist  
Pro-actively checks the health of your computer’s hardware and software. The SupportAssist OS Recovery  
tool troubleshoots issues with the operating system. For more information, see the SupportAssist  
documentation at www.dell.com/support.  
NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.  
4
Set up your computer  
 
Dell Update  
Updates your computer with critical fixes and latest device drivers as they become available.  
Dell Digital Delivery  
Download software applications, which are purchased but not pre-installed on your computer.  
4
Create recovery drive for Windows.  
NOTE: It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.  
For more information, see Create a USB recovery drive for Windows.  
Set up your computer  
5
2
Create a USB recovery drive for Windows  
Create a recovery drive to troubleshoot and fix problems that may occur with Windows. An empty USB flash drive with a minimum capacity  
of 16 GB is required to create the recovery drive.  
NOTE: This process may take up to an hour to complete.  
NOTE: The following steps may vary depending on the version of Windows installed. Refer to the Microsoft support site for  
latest instructions.  
1
Connect the USB flash drive to your computer.  
In Windows search, type Recovery.  
2
3
In the search results, click Create a recovery drive.  
The User Account Control window is displayed.  
Click Yes to continue.  
4
The Recovery Drive window is displayed.  
Select Back up system files to the recovery drive and click Next.  
Select the USB flash drive and click Next.  
A message appears, indicating that all data in the USB flash drive will be deleted.  
Click Create.  
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6
7
8
Click Finish.  
For more information about reinstalling Windows using the USB recovery drive, see the Troubleshooting section of your product's  
Service Manual at www.dell.com/support/manuals.  
6
Create a USB recovery drive for Windows  
 
3
Views  
Front  
1
Left microphone  
Provides digital sound input for audio recording and voice calls.  
2
Battery-status light  
Indicates the battery-charge status.  
Solid amber—Battery charge is low.  
Blinking amber—Battery charge is critical.  
Solid white—Battery is charging.  
Off—Battery is fully charged.  
3
Right microphone  
Provides digital sound input for audio recording and voice calls.  
Left  
1
Power-adapter port  
Connect a power adapter to provide power to your computer and charge the battery.  
2
USB 3.1 Gen 1 port with PowerShare  
Connect peripherals such as external storage devices and printers.  
Provides data transfer speeds up to 5 Gbps. PowerShare enables you to charge your USB devices even when your computer is  
turned off.  
NOTE: If the charge on your computer’s battery is less than 10 percent, you must connect the power adapter to charge  
your computer, and USB devices connected to the PowerShare port.  
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NOTE: If a USB device is connected to the PowerShare port before the computer is turned off or in hibernate state, you  
must disconnect and connect it again to enable charging.  
NOTE: Certain USB devices may not charge when the computer is turned off or in sleep state. In such cases, turn on the  
computer to charge the device.  
3
4
HDMI port  
Connect to a TV or another HDMI-in enabled device. Provides video and audio output.  
Thunderbolt 3 (USB 3.1 Gen 2 Type-C) port with Power delivery  
Supports USB 3.1 Gen 2, DisplayPort 1.2, Thunderbolt 3 and also enables you to connect to an external display using a display adapter.  
Provides data transfer rates up to 10 Gbps for USB 3.1 Gen 2 and up to 40 Gbps for Thunderbolt 3. Supports Power Delivery that  
enables two-way power supply between devices. Provides up to 5V/3A power output that enables faster charging.  
NOTE: Adapters (sold separately) are required to connect standard USB and DisplayPort devices.  
Headset port  
5
Connect headphones or a headset (headphone and microphone combo).  
Right  
1
SD-card slot  
Reads from and writes to the SD card.  
2
USB 3.1 Gen 1 port with PowerShare  
Connect peripherals such as external storage devices and printers.  
Provides data transfer speeds up to 5 Gbps. PowerShare enables you to charge your USB devices even when your computer is  
turned off.  
NOTE: If the charge on your computer’s battery is less than 10 percent, you must connect the power adapter to charge  
your computer, and USB devices connected to the PowerShare port.  
NOTE: If a USB device is connected to the PowerShare port before the computer is turned off or in hibernate state, you  
must disconnect and connect it again to enable charging.  
NOTE: Certain USB devices may not charge when the computer is turned off or in sleep state. In such cases, turn on the  
computer to charge the device.  
3
4
Battery-charge status lights (5)  
Turn on when the battery-charge status button is pressed. Each light indicates approximately 20% charge.  
Battery-charge status button  
Press to check the charge remaining in the battery.  
5
Security-cable slot (for Noble locks)  
Connect a security cable to prevent unauthorized movement of your computer.  
8
Views  
 
Base  
1
Power button with optional fingerprint reader  
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.  
When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for  
10 seconds to force shut-down the computer.  
If the power button has a fingerprint reader, place your finger on the power button to log in.  
NOTE: You can customize power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/  
NOTE: The power-status light on the power button is available only on computers without the optional fingerprint reader.  
Computers shipped with the fingerprint reader integrated on the power button will not have the power-status light on the  
power button.  
2
3
4
Right-click area  
Press to right-click.  
Touchpad  
Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two finger tap to right-click.  
Left-click area  
Press to left-click.  
Views  
9
 
Display  
1
Camera-status light  
Turns on when the camera is in use.  
2
3
4
Camera  
Enables you to video chat, capture photos, and record videos.  
Left speaker  
Provides audio output.  
Right speaker  
Provides audio output.  
Bottom  
1
Service Tag label  
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your  
computer and access warranty information.  
2
Regulatory label  
Contains regulatory information of your computer.  
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4
Specifications  
Computer model  
XPS 15-9570  
System information  
Table 2. System information  
Processor  
Chipset  
8th Generation Intel Core i5/i7/i9  
CM246  
Dimensions and weight  
Table 3. Dimensions and weight  
Height  
Width  
Depth  
Weight  
17 mm (0.66 in)  
357 mm (14.06 in)  
235 mm (9.27 in)  
Starting at 1.8 kg (4 lbs)  
NOTE: The weight of your laptop varies depending on the  
configuration ordered and the manufacturing variability.  
Operating system  
Windows 10 Home (64-bit)  
Windows 10 Professional (64-bit)  
Memory  
Table 4. Memory specifications  
Slots  
Two SODIMM slots  
Dual-channel DDR4  
2666 MHz  
Type  
Speed  
Configurations supported  
Per memory module slot  
Total memory  
4 GB, 8 GB, and 16 GB  
4 GB, 8 GB, 16 GB, and 32 GB  
Specifications  
11  
           
Ports and connectors  
Table 5. Ports and connectors  
External:  
USB  
Two USB 3.1 Gen 1 ports with PowerShare  
One Thunderbolt 3 (USB 3.1 Gen 2 Type-C) port with Power  
delivery  
Audio/Video  
One HDMI 2.0 port  
One headset (headphone and microphone combo) port  
Table 6. Ports and connectors  
Internal:  
M.2 card  
One M.2 slot for solid-state drive (SATA or PCIe/NVMe)  
One M.2 slot for WiFi and Bluetooth combo card  
Communications  
Table 7. Supported communications  
Wireless  
Wi-Fi 802.11a/b/g/n/ac  
Bluetooth 4.2  
Wireless  
Table 8. Wireless  
Transfer rate (maximum)  
Frequency bands  
Encryption  
867 Mbps  
2.4 GHz/5 GHz  
64-bit/128-bit WEP  
AES-CCMP  
TKIP  
Audio  
Table 9. Audio specifications  
Controller  
ALC3266-CG with Waves MaxxAudio Pro  
Two  
Speakers  
Speaker output  
Average: 2 W  
12 Specifications  
       
Peak: 2.5 W  
Microphone  
Dual-array microphones  
Storage  
Table 10. Storage specifications  
Type  
Interface  
SATA Gen 3, up to 6 Gbps  
Capacity  
One 2.5-inch Hard Disk Drive (HDD)  
One M.2 2280 Solid-State Drive (SSD)  
Up to 2 TB  
SATA Gen 3, up to 6 Gbps  
Up to 128 GB  
Up to 2 TB  
PCIe Gen 3x4 NVMe, up to 32 Gbps  
Media-card reader  
Table 11. Media-card reader specifications  
Type  
One SD-card slot  
Cards supported  
SD card  
SD High Capacity (SDHC)  
SD Extended Capacity (SDXC)  
Keyboard  
Table 12. Keyboard specifications  
Type  
Backlit keyboard  
Shortcut keys  
Some keys on your keyboard have two symbols on them. These  
keys can be used to type alternate characters or to perform  
secondary functions. To type the alternate character, press Shift  
and the desired key. To perform secondary functions, press Fn and  
the desired key.  
NOTE: Press Fn+Esc to switch the primary behavior of  
the function keys (F1–F12) between two modes –  
multimedia key mode and function key mode.  
NOTE: You can define the primary behavior of the  
function keys (F1-F12) by changing Function Key Behavior  
in BIOS setup program.  
Camera  
Table 13. Camera specifications  
Resolution  
Camera  
Still image: 0.92 megapixel (HD)  
Specifications  
13  
       
Video: 1280 x 720 (HD) at 30 fps  
Diagonal viewing angle  
Camera  
75 degrees  
Touchpad  
Table 14. Touchpad  
Resolution:  
Horizontal  
Vertical  
1219  
919  
Dimensions:  
Width  
105 mm (4.13 in)  
80 mm (3.15 in)  
Height  
Touchpad gestures  
For more information about touchpad gestures for Windows 10, see the Microsoft knowledge base article 4027871 at  
Power adapter  
Table 15. Power adapter specifications  
Type  
130 W  
Dimensions (connector)  
Input voltage  
4.50 mm  
100 VAC–240 VAC  
50 Hz–60 Hz  
1.80 A  
Input frequency  
Input current (maximum)  
Output current (continuous)  
Rated output voltage  
Temperature range:  
Operating  
6.67 A  
19.50 VDC  
0°C to 40°C (32°F to 104°F)  
Storage  
–40°C to 70°C (–40°F to 158°F)  
Battery  
Table 16. Battery specifications  
Type  
3-cell lithium ion (56 WHr)  
71.80 mm (2.83 in)  
6-cell lithium ion (97 WHr)  
71.80 mm (2.83 in)  
Dimensions:  
Width  
14 Specifications  
       
Depth  
Height  
223.20 mm (8.79 in)  
7.20 mm (0.28 in)  
0.24 kg (0.54 lb)  
11.40 VDC  
330.50 mm (13.01 in)  
7.20 mm (0.28 in)  
0.34 kg (0.76 lb)  
11.40 VDC  
Weight (maximum)  
Voltage  
Charging time when the computer is off  
4 hours  
4 hours  
(approximate)  
Operating time  
Varies depending on operating conditions  
and can significantly reduce under certain  
power-intensive conditions.  
Varies depending on operating conditions  
and can significantly reduce under certain  
power-intensive conditions.  
Life span (approximate)  
Temperature range:  
Operating  
300 discharge/charge cycles  
300 discharge/charge cycles  
0°C to 35°C (32°F to 95°F)  
–40°C to 65°C (–40°F to 149°F)  
ML1220  
0°C to 35°C (32°F to 95°F)  
–40°C to 65°C (–40°F to 149°F)  
ML1220  
Storage  
Coin-cell battery  
NOTE: It is recommended that you  
use a Dell coin-cell battery for your  
computer. Dell does not provide  
warranty coverage for problems  
caused by using accessories, parts,  
or components not supplied by Dell.  
NOTE: It is recommended that you  
use a Dell coin-cell battery for your  
computer. Dell does not provide  
warranty coverage for problems  
caused by using accessories, parts,  
or components not supplied by Dell.  
Display  
Table 17. Display specifications  
Type  
15.6-inch FHD non-touchscreen  
1920 x 1080  
15.6-inch UHD touchscreen  
3840 x 2160  
Resolution (maximum)  
Pixel pitch  
0.179 mm  
0.089 mm  
Panel technology  
Viewing angle (Left/Right/Down/Up)  
Refresh rate  
In-Plane Switching (IPS)  
80/80/80/80 degrees  
60 Hz  
In-Plane Switching (IPS)  
80/80/80/80 degrees  
60 Hz  
Operating angle  
0 degrees (closed) to 135 degrees  
0 degrees (closed) to 135 degrees  
Controls  
Brightness can be controlled using  
shortcut keys  
Brightness can be controlled using  
shortcut keys  
Dimensions:  
Height (excluding bezel)  
Width (excluding bezel)  
Diagonal (excluding bezel)  
193.59 mm (7.62 in)  
344.16 mm (13.54 in)  
394.90 mm (15.6 in)  
193.62 mm (7.62 in)  
344.21 mm (13.55 in)  
394.90 mm (15.6 in)  
Fingerprint reader  
Table 18. Fingerprint reader  
Sensor technology  
Sensor resolution  
Touch  
108 pixels x 88 pixels  
Specifications  
15  
   
Sensor area  
5.5 mm x 4.5 mm  
Video  
Table 19. Video specifications  
Type  
Integrated  
Discrete  
Controller  
Intel UHD Graphics 630  
NVIDIA GeForce GTX 1050  
NVIDIA GeForce GTX 1050 Ti  
Memory  
Shared system memory  
4 GB  
Computer environment  
Airborne contaminant level: G1 as defined by ISA-S71.04-1985  
Table 20. Computer environment  
Operating  
Storage  
Temperature range  
0°C to 35°C (32°F to 95°F)  
10% to 90% (non-condensing)  
0.66 GRMS  
–40°C to 65°C (–40°F to 149°F)  
0% to 95% (non-condensing)  
1.30 GRMS  
Relative humidity (maximum)  
Vibration (maximum)*  
Shock (maximum)  
110 G†  
160 G‡  
Altitude (maximum)  
–15.2 m to 3048 m  
(–50 ft to 10,000 ft)  
–15.2 m to 10,668 m  
(–50 ft to 35,000 ft)  
* Measured using a random vibration spectrum that simulates user environment.  
† Measured using a 2 ms half-sine pulse when the hard drive is in use.  
‡ Measured using a 2 ms half-sine pulse when the hard-drive head is in parked position.  
16 Specifications  
   
5
Keyboard shortcuts  
NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the  
same across all language configurations.  
Table 21. List of keyboard shortcuts  
Keys  
Description  
Mute audio  
Decrease volume  
Increase volume  
Play previous track/chapter  
Play/Pause  
Play next track/chapter  
Switch to external display  
Search  
Toggle keyboard backlight  
Decrease brightness  
Increase brightness  
Keyboard shortcuts  
17  
 
Keys  
Description  
Turn off/on wireless  
Sleep  
Toggle Fn-key lock  
18 Keyboard shortcuts  
6
Getting help and contacting Dell  
Self-help resources  
You can get information and help on Dell products and services using these self-help resources:  
Table 22. Self-help resources  
Information about Dell products and services  
Dell Help & Support app  
Accessing help  
In Windows search, type Help and Support, and press Enter.  
Online help for operating system  
Troubleshooting information, user manuals, setup instructions,  
product specifications, technical help blogs, drivers, software  
updates, and so on.  
Dell knowledge base articles for a variety of computer concerns.  
1
2
3
Type the subject or keyword in the Search box.  
Click Search to retrieve the related articles.  
Learn and know the following information about your product:  
See Me and My Dell at www.dell.com/support/manuals.  
To locate the Me and My Dell relevant to your product, identify your  
product through one of the following:  
Product specifications  
Operating system  
Select Detect Product.  
Setting up and using your product  
Data backup  
Locate your product through the drop-down menu under View  
Products.  
Troubleshooting and diagnostics  
Factory and system restore  
BIOS information  
Enter the Service Tag number or Product ID in the search bar.  
Contacting Dell  
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.  
NOTE: Availability varies by country and product, and some services may not be available in your country.  
NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip,  
bill, or Dell product catalog.  
Getting help and contacting Dell  
19  
     

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