XPS 13
Setup and Specifications
Computer Model: XPS 13-9370
Regulatory Model: P82G
Regulatory Type: P82G001
Contents
Front........................................................................................................10
Left..........................................................................................................10
Right.........................................................................................................11
Base.........................................................................................................12
Display..................................................................................................... 13
Bottom.....................................................................................................14
Computer model...................................................................................... 15
System information..................................................................................15
Dimensions and weight............................................................................ 15
Operating system.....................................................................................15
Memory................................................................................................... 16
Ports and connectors...............................................................................16
Communications...................................................................................... 16
Wireless..............................................................................................17
Audio........................................................................................................17
Storage.................................................................................................... 17
Media-card reader....................................................................................18
Keyboard..................................................................................................18
Camera.................................................................................................... 19
Touchpad.................................................................................................19
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Power adapter......................................................................................... 19
Battery....................................................................................................20
Display..................................................................................................... 21
Video.......................................................................................................22
Self-help resources..................................................................................25
Contacting Dell........................................................................................26
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2
Finish operating system setup.
For Ubuntu:
Follow the instructions on the screen to finish setup.
For Windows:
Follow the on-screen instructions to complete the setup. When setting up, Dell
recommends that you:
–
Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the
password for the wireless network access when prompted.
–
–
If connected to the internet, sign-in with or create a Microsoft account. If not
connected to the internet, create an offline account.
On the Support and Protection screen, enter your contact details.
3
Locate and use Dell apps from the Windows Start menu—Recommended
Table 1. Locate Dell apps
Dell Product Registration
Register your computer with Dell.
Dell Help & Support
Access help and support for your computer.
SupportAssist
Proactively checks the health of your computer’s hardware and
software.
NOTE: Renew or upgrade your warranty by clicking the
warranty expiry date in SupportAssist.
Dell Update
Updates your computer with critical fixes and important device
drivers as they become available.
Dell Digital Delivery
Download software applications including software that is
purchased but not pre-installed on your computer.
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4
Create recovery drive for Windows.
NOTE: It is recommended to create a recovery drive to troubleshoot
and fix problems that may occur with Windows.
7
Create a USB recovery drive for
Windows
Create a recovery drive to troubleshoot and fix problems that may occur with
Windows. An empty USB flash drive with a minimum capacity of 16 GB is required to
create the recovery drive.
NOTE: The following steps may vary depending on the version of Windows
1
Connect the USB flash drive to your computer.
In Windows search, type Recovery.
2
3
In the search results, click Create a recovery drive.
The User Account Control window is displayed.
Click Yes to continue.
4
The Recovery Drive window is displayed.
Select Back up system files to the recovery drive and click Next.
Select the USB flash drive and click Next.
A message appears, indicating that all data in the USB flash drive will be deleted.
Click Create.
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6
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8
NOTE: This process may take up to an hour to complete.
Click Finish.
Reinstall Windows using a USB recovery drive
CAUTION: This process formats the hard drive and removes all data on your
computer. Ensure that you back up data on your computer before beginning
this task.
NOTE: Before reinstalling Windows, ensure your computer has more than 2
GB of memory and more than 32 GB of storage space.
1
Connect the USB recovery drive to your computer.
Restart your computer.
2
8
3
4
Press F12 after the Dell logo is displayed on the screen to access the boot menu.
A Preparing one-time boot menu message appears.
After the boot menu loads, select the USB recovery device under UEFI BOOT.
The system reboots and a screen to Choose the keyboard layout is displayed.
Choose your keyboard layout.
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6
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8
In the Choose an option screen, click Troubleshoot.
Click Recover from a drive.
Choose one of the following options:
–
–
Just remove my files to do a quick format.
Fully clean the drive to do a complete format.
9
Click Recover to start the recovery process.
This may take up to an hour to complete and your computer will restart during
this process.
9
Views
Front
1
Power and battery-status light
Indicates the power state and battery state of the computer.
Solid white—Power adapter is connected and the battery is charging.
Solid amber—Battery charge is low or critical.
Off—Battery is fully charged.
2
Microphones (4)
Provide digital sound input for audio recording, voice calls, and so on.
Left
1
Security-cable slot (for Noble locks)
Connect a security cable to prevent unauthorized movement of your computer.
2
Thunderbolt 3 (USB Type-C) port with Power Delivery (Primary)
Supports USB 3.1 Gen 2, DisplayPort 1.2, Thunderbolt 3 and also enables you to
connect to an external display using a display adapter. Provides data transfer
rates up to 10 Gbps for USB 3.1 Gen 2 and up to 40 Gbps for Thunderbolt 3.
10
Supports Power Delivery that enables two-way power supply between devices.
Provides up to 5V/3A power output that enables faster charging.
NOTE: Adapters (sold separately) are required to connect standard
USB and DisplayPort devices.
3
Thunderbolt 3 (USB Type-C) port with Power Delivery
Supports USB 3.1 Gen 2, DisplayPort 1.2, Thunderbolt 3 and also enables you to
connect to an external display using a display adapter. Provides data transfer
rates up to 10 Gbps for USB 3.1 Gen 2 and up to 40 Gbps for Thunderbolt 3.
Supports Power Delivery that enables two-way power supply between devices.
Provides up to 5V/3A power output that enables faster charging.
NOTE: Adapters (sold separately) are required to connect standard
USB and DisplayPort devices.
4
5
Battery-charge status button
Press to check the charge remaining in the battery.
Battery-charge status lights (5)
Turns on when the battery-charge status button is pressed. Each light indicates
approximately 20% charge.
6
Left speaker
Provides audio output.
Right
1
Right speaker
Provides audio output.
2
microSD-card slot
Insert a microSD card to expand the computer’s storage capacity. Your
computer supports a microSD card with capacity up to 128 GB.
3
USB 3.1 Gen 1 (Type-C) port with Power Delivery/DisplayPort
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Connect peripherals such as external storage devices, printers, and external
displays.
Supports Power Delivery that enables two-way power supply between devices.
Provides up to 7.5 W power output that enables faster charging.
NOTE: An adapter (sold separately) is required to connect a
DisplayPort device.
4
Headset port
Connect headphones or a headset (headphone and microphone combo).
Base
1
Touchpad
Move your finger on the touchpad to move the mouse pointer. Tap to left-click
and two finger tap to right-click.
2
3
4
Left-click area
Press to left-click.
Right-click area
Press to right-click.
Power button with optional fingerprint reader
Press to turn on the computer if it is turned off, in sleep state, or in hibernate
state.
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When the computer is turned on, press the power button to put the computer
into sleep state; press and hold the power button for 10 seconds to force shut-
down the computer.
If the power button has a fingerprint reader, place your finger on the power
button to log in.
NOTE: Before using the fingerprint reader, configure it in Windows to
recognize your fingerprint as a passcode and enable access. For more
NOTE: You can customize power-button behavior in Windows. For
NOTE: The power-status light on the power button is available only on
computers without the optional fingerprint reader.
Display
1
Infrared emitter
Emits infrared light, which enables the infrared camera to sense depth and track
motion.
2
3
Infrared camera
Depth-sensing feature of the camera enhances security when paired with
Windows Hello face authentication.
Camera-status light
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Turns on when the camera is in use.
4
5
Camera
Enables you to video chat, capture photos, and record videos.
Infrared emitter
Emits infrared light, which enables the infrared camera to sense depth and track
motion.
Bottom
1
Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service
technicians to identify the hardware components in your computer and access
warranty information.
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Specifications
Computer model
XPS 13-9370
System information
Table 2. System information
Processor
Chipset
8th generation Intel Core i5/i7
Integrated in the processor
Dimensions and weight
Table 3. Dimensions and weight
Height
•
•
Black color: 16.14 mm (0.63 in)
White color: 16.24 mm (0.64 in)
Width
Depth
Weight
301.76 mm (11.88 in)
199.24 mm (7.84 in)
1.27 kg (2.8 lb)
NOTE: The weight of your laptop
varies depending on the
configuration ordered and the
manufacturing variability.
Operating system
Table 4. Operating system
Operating systems supported
•
•
Windows 10 Home 64-bit
Windows 10 Professional 64-bit
15
•
Ubuntu
Memory
Table 5. Memory specifications
Slots
Onboard memory
Type
Dual-channel LPDDR3
1866 MHz and 2133 MHz
Speed
Configurations supported
Per memory module slot
Total memory
2 GB, 4 GB and 8 GB
4 GB, 8 GB, and 16 GB
Ports and connectors
Table 6. Ports and connectors
External:
USB/Video
•
•
Two Thunderbolt 3 (USB Type-C)
ports with Power Delivery
One USB 3.1 Gen 1 (USB Type-C)
port with Power Delivery/DisplayPort
Audio
One headset (headphone and
microphone combo) port
Table 7. Ports and connectors
Internal:
M.2 card
One M.2 slot for Solid-State Drive (SSD)
Communications
Table 8. Supported communications
Wireless
•
Wi-Fi 802.11a/b/g/n/ac
16
•
•
Bluetooth 4.2
Miracast
NOTE: Windows 10 currently
supports up to Bluetooth 4.1.
Wireless
Table 9. Wireless
Transfer rate (maximum)
Frequency bands
Encryption
867 Mbps
2.4 GHz/5 GHz
•
64-bit/128-bit WEP
Audio
Table 10. Audio specifications
Controller
Realtek ALC3271-CG with Waves
MaxxAudio Pro
Speakers
Two
Speaker output
•
•
Average: 2 W
Peak: 2.5 W
Microphone
Digital-array microphones
Storage
Table 11. Storage specifications
Interface
•
•
SATA 6 Gbps
PCIe Gen 3 x4, up to 32 Gbps
Solid-state drive (SSD)
Capacity supported
One M.2 drive
Up to 1 TB
17
NOTE: RAID SATA support in the BIOS Settings menu is only available on
computers supporting Windows 10.
NOTE: AHCI SATA support in the BIOS settings menu is only available on
computers supporting Ubuntu.
Media-card reader
Table 12. Media-card reader specifications
Type
One microSD-card slot
Cards supported
•
•
•
mSD
mSDHC
mSDXC
Keyboard
Table 13. Keyboard specifications
Type
Backlit keyboard
Shortcut keys
Some keys on your keyboard have two
symbols on them. These keys can be
used to type alternate characters or to
perform secondary functions. To type
the alternate character, press Shift and
the desired key. To perform secondary
functions, press Fn and the desired key.
NOTE: Press Fn+Esc to switch
the primary behavior of the
function keys (F1-F12) between
two modes - multimedia key mode
and function key mode.
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Camera
Table 14. Camera specifications
Resolution
Camera
•
•
Still image: 0.92 megapixel (HD)
Video: 1280 x 720 (HD) at 30 fps
Infrared camera
Diagonal viewing angle
Camera
340 x 340 (VGA)
86.7 degrees
70 degrees
Infrared camera
Touchpad
Table 15. Touchpad
Resolution
•
•
Horizontal: 305
Vertical: 305
Dimensions
•
•
Width: 105 mm (4.13 in)
Height: 60 mm (2.36 in)
Touchpad gestures
For more information about touchpad gestures for Windows 10, see the Microsoft
Power adapter
Table 16. Power adapter specifications
Type
45 W USB Type-C
8.25 mm x 2.4 mm
Dimensions (connector)
19
Input voltage
100 VAC–240 VAC
50 Hz–60 Hz
1.30 A
Input frequency
Input current (maximum)
Output current (continuous)
•
•
•
•
20 VDC/2.25 A
15 VDC/3 A
9 VDC/3 A
5 VDC/3 A
Rated output voltage
20 VDC/15 VDC/9 VDC/5 VDC
0°C to 40°C (32°F to 104°F)
–40°C to 70°C (–40°F to 158°F)
Temperature range (operating)
Temperature range (storage)
Battery
Table 17. Battery specifications
Type
52 WHr "smart" lithium-ion
Dimension:
Width
257.60 mm (10.14 in)
98.60 mm (3.88 in)
4.30 mm (0.17 in)
0.22 kg (0.49 lb)
7.60 VDC
Depth
Height
Weight (maximum)
Voltage
Charging time when the computer is off 4 hours
(approximate)
Operating time
Varies depending on operating conditions
and can significantly reduce under
certain power-intensive conditions.
Life span (approximate)
300 discharge/charge cycles
0°C to 35°C (32°F to 95°F)
–40°C to 65°C (–40°F to 149°F)
Temperature range: Operating
Temperature range: Storage
20
Coin-cell battery
ML1220
NOTE: It is recommended that
you use a Dell coin-cell battery for
your computer. Dell does not
provide warranty coverage for
problems caused by using
accessories, parts, or components
not supplied by Dell.
Display
Table 18. Display specifications
Type
13.3-inch UHD touchscreen
3840 x 2160
Resolution (maximum)
Viewing angle (Left/
Right/Down/Up)
80/80/80/80 degrees
Pixel pitch
0.0765 mm
Refresh rate
Operating angle
Controls
60 HZ
0 degrees (closed) to 135 degrees
Brightness can be controlled using shortcut keys
Dimension:
Height (excluding
bezel)
165.24 mm (6.51 in)
293.76 mm (11.57 in)
337.82 mm (13.30 in)
Width (excluding
bezel)
Diagonal (excluding
bezel)
21
Video
Table 19. Video specifications
Type
Integrated
Controller
Memory
Intel UHD Graphics 620
Shared system memory
Computer environment
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 20. Computer environment
Operating
Storage
Temperature range
0°C to 35°C (32°F to
95°F)
–40°C to 65°C (–40°F to
149°F)
Relative humidity
(maximum)
10% to 90% (non-
condensing)
0% to 95% (non-
condensing)
Vibration (maximum)*
Shock (maximum)
Altitude (maximum)
0.66 GRMS
110 G†
1.30 GRMS
160 G‡
–15.2 m to 3048 m (–50 ft –15.2 m to 10,668 m (–50
to 10,000 ft) ft to 35,000 ft)
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
‡ Measured using a 2 ms half-sine pulse when the hard-drive head is in parked position.
22
Keyboard shortcuts
NOTE: Keyboard characters may differ depending on the keyboard language
configuration. Keys used for shortcuts remain the same across all language
configurations.
Table 21. List of keyboard shortcuts
Keys
Description
Mute audio
Decrease volume
Increase volume
Play previous track/chapter
Play/Pause
Play next track/chapter
Launch Task View
Switch to external display
Search
23
Keys
Description
Toggle keyboard backlight
Printscreen
Insert
Turn off/on wireless
Sleep
Increase brightness
Decrease brightness
Open application menu
Toggle Fn-key lock
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Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help
resources:
Table 22. Self-help resources
Information about Dell products and
services
Dell Help & Support app
Tips
Contact Support
In Windows search, type Help and
Support, and press Enter.
Online help for operating system
Troubleshooting information, user
manuals, setup instructions, product
specifications, technical help blogs,
drivers, software updates, and so on.
Dell knowledge base articles for a variety
of computer concerns.
1
2
Type the subject or keyword in the
Search box.
3
Click Search to retrieve the related
articles.
•
•
Product specifications
Operating system
25
To locate the Me and My Dell relevant to
your product, identify your product
through one of the following:
•
•
•
•
•
Setting up and using your product
Data backup
Troubleshooting and diagnostics
Factory and system restore
BIOS information
•
•
Select Detect Product.
Locate your product through the
drop-down menu under View
Products.
•
Enter the Service Tag number or
Product ID in the search bar.
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see
NOTE: Availability varies by country and product, and some services may
not be available in your country.
NOTE: If you do not have an active internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
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