Dell™ Venue Pro
User's Manual
COMMENT
Contents
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7
Venue Pro
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3 Setting Up Your Dell™ Venue Pro
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Getting Your Phone Ready for Use .
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Turning On Your Phone.
Turning Off Your Phone
Turning On the Screen .
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First-Time Setup .
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4 Using Your Dell™ Venue Pro
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Physical QWERTY Keyboard .
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Start Screen
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Touch Screen Gestures .
Screen Orientation
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Applications list .
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Status Bar .
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Wallpaper.
Contents
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35
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On-Screen Keyboard .
Your Dell™ Venue Pro
Setting Up E-mail and Social Networking
Accounts .
Using E-mail .
Calling.
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Application .
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Messaging
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6 Internet
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Using bing Search .
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Browsing the Internet.
Using Maps .
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Marketplace
Games and Xbox LIVE .
7 Customizing Your Dell™ Venue Pro 70
4
Contents
8 Applications
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Camera .
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Pictures .
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Playing Music and Video Using Zune .
Listening to FM Radio Using Zune
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Calendar
Alarms.
Calculator
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Office . .
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9 Troubleshooting
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98
Index
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104
Contents
5
Package Contents
Check the contents of your package to verify that you have the
following:
NOTE: The contents of your package may vary based on your region.
U.S.A
Dell Venue Pro phone
Battery
Getting Started Guide
Safety, Environmental, and Regulatory Information
Warranty and Support Information
MicroUSB cable
Charger
US plug
Headset with microphone
Europe
Dell Venue Pro phone
Battery
Getting Started Guide
Safety, Environmental, and Regulatory Information
Warranty and Support Information
MicroUSB cable
Charger
UK plug
EURO plug
Headset with microphone
6
Package Contents
Getting to Know Your Dell™
Venue Pro
This section provides information about the features available on your
Dell Venue Pro phone.
1
5
2
4
3
Feature
Function(s)
1 Earpiece
Use to listen to phone conversations.
Touch to:
2
Back
• Return to the previous screen or web
page.
• Cancel an operation.
• Close an on-screen keyboard or a
menu.
• Touch to return to the Start screen
from anywhere on the phone,
3
Start
including from a running application.
• Touch and hold for speech commands.
Getting to Know Your Dell™ Venue Pro
7
Feature
Function(s)
Touch to open the search box to find
items from the Internet, contacts from
the contact list, or applications from
Marketplace.
4
Search button
5 Proximity sensor
Detects and turns off the screen when
you bring the phone close to your ear to
make or receive calls, in order to prevent
unintentional touch on the screen.
8
Getting to Know Your Dell™ Venue Pro
1
7
6
2
5
4
3
Feature
Function(s)
1 Power and sleep/wake button • Press and hold to turn on the phone.
• Press and hold to turn off the phone.
• Press to turn off the display.
• Press to wake up the phone from the
sleep mode.
2 Camera
Capture photos and videos.
3 Speakers
Audio output for video, music, and FM radio.
4 Micro USB connector
• Connects to a USB cable to transfer files
to a computer.
• Connects to a charger to charge the
phone.
5 Back cover
Secures the battery in place.
6 Camera flash
For using flash while capturing photos and
videos.
7 Headphone connector
Connects to headphones.
Getting to Know Your Dell™ Venue Pro
9
1
2
Feature
Function(s)
1 Volume control buttons
During a phone call or while playing
media such as music, FM radio, and
video:
• Press to increase or decrease the
volume by one level.
• Press and hold continuously to
increase or decrease volume level.
2 Camera button
• Press to start the camera.
• Press to capture a photo or video.
• A half press of the button enables
auto-focus.
• When recording a video, press to
stop.
10
Getting to Know Your Dell™ Venue Pro
Setting Up Your Dell™ Venue
Pro
This section provides information on setting up your Dell Venue Pro
phone for the first time.
Getting Your Phone Ready for Use
1
Remove the back cover
a Slide the back cover up towards
b Lift the back cover off the phone.
the top of the phone.
NOTE: Do not turn on the phone when the back cover is removed.
Setting Up Your Dell™ Venue Pro
11
2
Insert the SIM card
Align the angled corner of the SIM card with the angled corner in the card
holder and insert the card. If the card does not fit in the card holder easily,
check to ensure that you have aligned the corner on the card with the
corner on the card holder.
3
Insert the battery
Align the metal contacts on the battery with the contacts on the battery
holder and place the battery.
12
Setting Up Your Dell™ Venue Pro
5
Charge the phone
NOTE: Charge the battery in an environmental temperature between
0°C and 45°C.
The battery is not fully charged when first unpacked.
a Connect the microUSB cable's connector into the connector on the
phone.
b Connect the cable's USB connector into the supplied USB wall charger
adapter.
c Connect the USB wall charger adapter into a power outlet and charge the
phone till the battery is fully charged.
NOTE: The phone is fully
charged within four hours when
connected to a power outlet.
NOTE: To charge your phone
using a computer, connect the
microUSB cable's connector to
the phone, and the cable's USB
connector to a USB port on the
computer.
Turning On Your Phone
NOTE: Use this phone in an environmental temperature between -10°C
and 55°C.
1
Press the power and sleep/wake button to turn on your phone.
2
The Windows Phone 7.0 operating system screen appears when
the phone goes through a cold boot process.
3
If your SIM card is locked by a Personal Identification Number
(PIN), type the PIN by touching corresponding number keys on
the on-screen keypad. Touch the enter button to confirm your
input.
14
Setting Up Your Dell™ Venue Pro
Turning Off Your Phone
Press and hold the power and sleep/wake button.
Turning On the Screen
If the device is on, but the screen is off, press the power and
sleep/wake button to turn on the screen.
First-Time Setup
After the first-time cold boot, touch the get started button to let the
phone take you through an initial setup process:
1
The phone detects whether an Internet connection is available.
NOTE: Connecting to the Internet requires an active Wi-Fi or mobile
data connection (GPRS, EDGE, 3G, or HSPA). See Connectivity settings
for more information on how to set up a data connection.
2
The phone asks whether to retrieve time zone, date, and time
information directly from the Internet server, or to set up time
zone, date, and time manually.
3
4
Download the Microsoft Software Agreement.
To connect your phone to Windows Live and use services
®
,
®
®
including Windows Live Messenger Hotmail , Zune , and Xbox
®
LIVE , touch the sign in button to sign in with your existing
Windows Live ID, or touch the create one button to register a new
Windows Live ID.
NOTE: Signing in to Windows Live also synchronizes all your Windows
Live e-mails and contacts on your phone.
5
The phone is ready for use when the Start Screen appears.
Setting Up Your Dell™ Venue Pro
15
Using Your Dell™ Venue Pro
Physical QWERTY Keyboard
You can use the physical QWERTY keyboard to type text into a text
field in your phone.
To access the keyboard
Slide the phone up to access the keyboard.
NOTE: The on-screen keyboard closes automatically when the physical
QWERTY keyboard is active.
16
Using Your Dell™ Venue Pro
Keyboard controls
1
9
8
7
2
3
4
5
6
1
Press to type alphabets in the text field.
• Press the key to switch between the uppercase and lowercase
typing modes. in the status bar indicates that the lowercase
2
typing mode is active;
is active.
indicates that the uppercase typing mode
• Press and hold the key to enable the Caps Lock mode, as the icon
indicates in the status bar. Press again to disable the Caps Lock
mode.
3
• Press the blue fn key to enable the blue numbers and symbols. The
icon will show up in the status bar to confirm this function is
enabled. The input mode will automatically switch to the alphabet
mode after you type a number or a symbol.
• To enable continuous number and symbol input, press and hold the
fn key. The
icon will show up in the status bar to confirm this
function is enabled. Press the same key to disable this mode.
4
Press the
key to add accents to vowels. Multiple presses cycle
through available accents. Press and hold the key to view the accent
picker, and touch the accent to type in the text field.
NOTE: The accent key only works when the cursor immediately follows
a vowel.
Using Your Dell™ Venue Pro
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5
• Press the space bar to type a space.
• Double-press the space bar to insert a period.
6
7
Press the
key to view the emoticon picker. Touch the desired
emoticon to type the emoticon in the text box.
• Press the sym key to open the on-screen symbol picker where you
can touch the numbers, symbols, and punctuation marks that you
want to type.
• When the symbol picker appears, touch
symbols.
or
for more available
• Press the sym key to close the on-screen symbol picker.
8
9
• Press the
• Press the
• Press the
key to enter a new line of text.
key to confirm your text input.
key to delete a typed character, symbol, or a space.
• Press and hold the
key to quickly delete typed text.
Start Screen
The Start screen is the starting point for
your phone activities, and is made up of
customizable “tiles”—shortcuts or links
that provide easy access to your favorite
or frequently used features, applications,
contacts, web pages, and media playlists.
Tiles are dynamic and updated in real
time to display notifications of new text
messages, e-mails, upcoming calendar
events, missed calls, and latest feed
Tiles
updates on your social networks such as
Twitter, Facebook, and Windows Live.
To open the Start screen
From any phone activities, touch Start
.
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Using Your Dell™ Venue Pro
To add a tile to the Start screen
You can “Pin” an application, media item, or favorite contact to add it
as a tile on the Start screen.
1
Touch and hold an application that you would like to pin as a tile
on the Start screen.
2
From the context menu that appears, touch pin to start, or pin
favorites to start.
NOTE: After you open a contact profile from the People application,
touch the pin icon
in the application bar at the bottom to pin the
contact to the Start screen.
To reposition a tile on the Start screen
1
Touch and hold the tile until it stands out to become movable.
NOTE: When the moving mode is activated, you can touch another tile
to make it movable.
2
3
4
Drag or flick the tile to another location on the screen.
Release the tile in the desired location.
Touch the tile or the blank area on the screen to disable the
moving mode.
To remove a tile from the Start screen
1
Touch and hold the tile you want to remove.
Touch the unpin icon
2
.
To navigate the Start screen
1
Flick or pan the Start screen upwards or downwards until it
displays the desired tile.
NOTE: To stop the Start screen from moving, touch anywhere on the
Start screen.
2
Touch the tile to open the associate application or feature.
Using Your Dell™ Venue Pro
19
To change the tile color
You can change the tile color by changing the accent color.
1
2
3
4
Touch Start
Under system, select theme.
Touch the Accent color text box.
Touch a desired color sample from the ACCENTS list.
→applications
→
Settings.
To change the background color of the Start screen
1
2
3
4
Touch Start
→applications
→
Settings.
Under system, select theme.
Touch the Background list box.
From the Background list box, touch dark or light to change the
background color.
20
Using Your Dell™ Venue Pro
Touch Screen Gestures
Your phone has a multi-touch sensitive screen. You can touch the
screen to navigate and control the phone. The following touch screen
gestures are supported on your phone:
Touch Gestures
Touch
Allows you to:
Touch gently on the screen with your • Select screen items including
fingertip.
buttons, icons, images, entries, and
options.
• Start applications.
• Input text using the on-screen
keyboard or numeric keypad.
• Stop any type of screen content
from scrolling, for example the
Applications list or a web page.
Using Your Dell™ Venue Pro
21
Touch Gestures
Touch and hold
Allows you to:
Touch and hold your finger on the
screen.
“Pin” an application, media item, or
favorite contact to the Start screen to
add it as a tile.
• To pin an item, touch and hold the
item until the context menu
appears, and then touch pin to
start or pin favorites to start.
• To remove a tile, touch and hold
the tile, and then touch
.
Flick or swipe
Slide a finger quickly in the direction Quickly scroll through different
you want the screen content to move. screens of content: the Start screen,
Applications list, web pages, lists,
entries, photos, and so on.
22
Using Your Dell™ Venue Pro
Touch Gestures
Pan
Allows you to:
1 Touch a desired area on the screen. • Move a tile somewhere else on
Start at a controlled rate. Touch and
hold the tile, then move it wherever
you'd like.
2 Keeping your finger in contact with
the screen, move your fingertip
slowly in the direction you want the
screen content to move.
• Scroll through lists, menus, or
pages.
Pinch or Zoom-Out
Pinch
Move two fingers closer together on Zoom-out on websites, maps, or
the screen to zoom-out.
pictures.
Using Your Dell™ Venue Pro
23
Touch Gestures
Allows you to:
Stretch or Zoom-In
Stretch
Move two fingers away from each
other on the screen to zoom-in.
Zoom-in on websites, maps, or
pictures.
Double-tap
Tap the screen quickly twice.
Toggle between the zoom-in and
zoom-out states of a screen view,
such as a picture or web page. The
application defines the zoomed-in
and zoomed-out scales and zooms in
or out accordingly.
24
Using Your Dell™ Venue Pro
Screen Orientation
Your phone supports two types of orientation: portrait and landscape.
For optimal viewing experience, the screen rotates automatically to
portrait or landscape view depending on how you hold the phone.
Portrait orientation
In portrait-mode, the screen is vertically oriented where the height of
the screen is greater than the width.
Landscape orientation
In landscape-mode, the screen is horizontally oriented where the
width of the screen is greater than the height, and is suited for
browsing the Internet, watching videos, and playing games.
NOTE: The Start screen and Applications list always appear in portrait
mode. Landscape mode is not supported on certain applications or while
the physical QWERTY keyboard is open.
NOTE: Certain applications downloaded from the Internet may not
support automatic screen orientation to portrait or landscape.
Using Your Dell™ Venue Pro
25
Applications list
The Applications list contains the list of all the applications available on
your phone.
NOTE: If you have an application tile on your Start Screen, you will be
able to access that application simply by touching the tile. For all other
applications that are not pinned to your Start Screen, you will need to go
to the applications list to access them.
To display the Applications list
2
3
1
1
2
3
Touch Start
to open the Start screen.
Touch
or flick the Start screen to the left to view the Applications list.
To return to the Start screen from the Applications list, touch
the Applications list to the right.
or flick
To navigate the Applications list
1
Flick or pan the Applications list upwards or downwards until it
displays the desired application.
NOTE: To stop the Applications list from moving, touch anywhere on
the screen.
2
Touch the application to open it.
26
Using Your Dell™ Venue Pro
Status Bar
At the top of your smart phone screen, there is a thin bar known as the
Status bar. The Status bar displays icon indicators for current time,
battery power, signal strength, network connectivity, ringtone settings,
and other system information.
NOTE: The Status bar hides the icons after a short period of time. To
display the icons, touch the Status bar.
(
)
1
2
5
9
6
3
4
8
7
10
1
Signal strength
Connected to a 3G (HSPA) data network
2
3
( )
Connected to a Wi-Fi network
Silent mode is enabled
Battery status
4
5
6
Current time
7
SIM card is locked
8
9
Vibrate mode is enabled
Phone is charging
10
Airplane mode is enabled
Using Your Dell™ Venue Pro
27
Wallpaper
The display turns off automatically after a time-
out period of inactivity. The wallpaper then
appears after you wake up the display by pressing
the power and sleep/wake button, or when you
slide open the QWERTY keyboard.
The wallpaper helps prevent unintentional touch
on the screen, displays the date and time, missed
calls, new messages, upcoming events, and the
alarm set indicator.
To set the screen time-out period
1
2
3
Touch Start
Under system, touch lock & wallpaper.
Touch the Screen time-out box and select the desired time period.
→applications
→
Settings.
To hide the wallpaper
Flick the wallpaper up to view the last displayed screen. If the
wallpaper is locked by a password, type the password to unlock it.
To lock the wallpaper with a password
1
2
3
Touch Start
→applications
→
Settings.
Under system, touch lock & wallpaper.
Touch or drag the Password toggle switch to turn on the password
function.
4
5
Type your password into both the New password and Confirm password
boxes.
Touch the done push button.
To change the wallpaper
Using the Settings option
1
2
3
Touch Start
→applications
→
Settings.
Under system, touch lock & wallpaper.
Touch change wallpaper.
28
Using Your Dell™ Venue Pro
4
Flick to view a picture collection such as all or Wallpapers. Touch
the desired collection.
5
6
Touch the thumbnail view of a picture to display the picture.
Pan the picture using the cropping frame to decide which portion
of the picture you would like to use as the wallpaper. You can also
enlarge the picture using the stretch or zoom-in gesture, then
pan a desired area to crop as the wallpaper.
NOTE: The cropping tool is not available for the Wallpapers pictures in
their original size.
7
Touch the crop button
to set the picture as wallpaper.
Using the Pictures option
1
Touch Start
→applications
→
Pictures.
2
the desired collection.
3
4
Touch the thumbnail view of a picture to display the picture.
Touch
or touch and hold the picture to view the context
menu. Touch use as wallpaper.
5
Pan the picture using the cropping frame to decide which portion
of the picture you would like to use as the wallpaper. You can also
enlarge the picture using the stretch or zoom-in gesture, then
pan a desired area to crop as the wallpaper.
NOTE: The cropping tool is not available for the Wallpapers pictures in
their original size.
6
Touch the crop button
to set the picture as wallpaper.
To set the time and date
1
2
3
Touch Start
→applications
→
Settings.
Under system, touch date & time.
To set the date and time automatically according to the carrier
network, touch or flick the Set automatically toggle switch to
enable the function.
Using Your Dell™ Venue Pro
29
To set the date and time manually, touch or flick the Set
automatically toggle switch to disable the function, then type the
date and time values into the respective text boxes.
4
Touch or flick the 24-hour clock toggle switch to enable or
disable the 24-hour format.
Navigating Applications
An application is a piece of software which allows you to perform a
specific task. Your phone is preloaded with a variety of applications,
and additional ones can be downloaded from the Marketplace.
Panoramic Screen
Many of the applications on your phone are presented as a panorama,
which move in a continuous loop and extend horizontally beyond the
physical borders of the display. You can browse through the content
by flicking or panning the screen horizontally.
Panoramic screen layers
When you flick or pan the panoramic screen, the four layers forming
the panoramic screen move horizontally at different speeds:
4
3
1
2
1
Panorama title
The panorama title is the title of the overall panoramic application. It lets
you identify the application in use.
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Using Your Dell™ Venue Pro
2
Panorama section
Panorama sections are the contents, options, or controls grouped
according to their specific functionality within the panoramic
application.
3
4
Background image
The background image is the lowest layer of the panoramic screen,
giving the screen a magazine-like feel.
Section title
The section title is used to identify each section within the application.
On-Screen Controls
Application Bar
The application bar displays frequently used task buttons. The bar is
aligned along the bottom of the screen.
Application bar menu
The application bar displays the sequential dots
if additional tasks
or commands are organized into an application bar menu.
•
•
To bring up the application bar menu, touch or drag the
sequential dots up, or touch, flick, or drag the left or right end
of the application bar.
To close the application bar menu, you can:
–
Touch, flick, or drag the top right or top left corner of the
application bar menu.
–
Touch outside the application bar menu.
Using Your Dell™ Venue Pro
31
Context Menu
Contains specific commands for items selected. Touch and hold an
item such as a picture or contact to display the context menu.
To close the context menu, touch the item, the back button , or
anywhere outside the context menu.
Push Button
Touch a push button to initiate or quit an action.
Toggle Switch
Touch and drag a toggle switch to toggle between two possible
NOTE: You can change the toggle switch color by changing the accent
color. For information on changing the accent color, see To change the
tile color.
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Using Your Dell™ Venue Pro
Check Box
Allows you to select one or more options from a multi-selection list.
Touch the check box or the accompanying text label to select or clear
an option.
Radio Button
Represents a set of related, but mutually exclusive options. Touch a
radio button or the accompanying text label to select only one option
at a time.
Slider Track
Controls music or video playback using a slider track. Touch or drag
the track or the progress indicator inside the track.
Using Your Dell™ Venue Pro
33
Text Box
Allows you to type or edit text into your phone. Touch the text box to
activate the on-screen keyboard and to type the text.
Using the Cursor
To move the cursor between letters
1
2
1
Touch and hold anywhere within the text box, until the cursor stands
out and turns blue. Without lifting your finger, drag the blue cursor to
another location in the text box.
2
Release the cursor in the desired location.
To highlight a word or move the cursor between words
1
2
1
Touch the space where you want to place the cursor. The cursor then
moves to that space.
2
Touch a word you want to highlight. The cursor becomes a color
marker to highlight the word.
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Using Your Dell™ Venue Pro
List Box
Displays a list of choices. Touch a desired item and the list box
highlights the item selected from the list.
On-Screen Keyboard
To open the on-screen keyboard
You can type text using the on-screen keyboard. When you touch a
field that requires text input, the on-screen keyboard appears. The
keyboard automatically rotates to either the portrait or landscape
mode based on the orientation of your phone.
To close the on-screen keyboard
•
•
Touch anywhere outside the text box.
Slide out the physical QWERTY keyboard.
•
Touch the back key
.
Keyboard layouts
NOTE: Depending on the current input text, the on-screen keyboard is
deployed in several context specific layouts to provide appropriate typing
aides.
Input Text
Keyboard layout
Text message
Web address
E-mail address
QWERTY layout with the emoticon
and line feed keys
QWERTY layout with the .com and
enter keys
QWERTY layout with the .com and
@ keys
Using Your Dell™ Venue Pro
35
Input Text
Search
Keyboard layout
QWERTY layout with a search key
12-number keypad layout
Phone number
Keyboard controls
1
2
3
7
6
4
5
1
Touch to type the letter shown on the key into the text box where the
cursor appears.
2
• Touch
modes.
to switch between the uppercase and lowercase typing
• Touch
twice to enable the Caps Lock mode. Touch the same key
to disable the Caps Lock mode.
3
4
• Touch &123 to enable the numbers and symbols input mode.
• Touch abcd to switch back to the alphabet input mode.
Touch
to view the emoticon picker. Touch a desired emoticon to
type in the text box. When the emoticon picker appears, touch
or
to see other available emoticons.
5
• Touch space to include a space.
• Touch space twice to insert a period that immediately follows the text
typed in the text box.
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Using Your Dell™ Venue Pro
6
7
• Touch
• Touch
to start a new line of text.
to confirm your text input.
• Touch
to delete a typed character, symbol, or a space.
• Touch and hold
to quickly delete typed text.
To configure the keyboard settings
1
2
3
Touch the Start
Under system, select keyboard.
Touch the settings you want to enable or disable.
→applications
→
Settings.
Using Your Dell™ Venue Pro
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Communicating With People
Using Your Dell™ Venue Pro
NOTE: If you have an application tile on your Start Screen, you will be
able to access that application simply by touching the tile. For all other
applications that are not pinned to your Start Screen, you will need to go
to the applications list to access them.
Setting Up E-mail and Social Networking
Accounts
NOTE: To proceed with your account settings, you require an active Wi-
Fi or mobile data network connection (GPRS, EDGE, 3G, or HSPA) to be
able to connect to the Internet. For more information about configuring
your phone for Internet connectivity, see Connectivity settings.
To sign in with your existing account
1
Touch Start
Start
→People tile
→flick to what’s new, or touch
Settings→email & accounts.
→applications
→
2
3
Touch set up account or add an account.
Select the account you want to use for Windows Live, Outlook,
Google, or Facebook. If the account type is not displayed, touch
other account or advanced setup to create a new one.
4
5
Type your account e-mail address and password into the text
boxes.
Touch the sign in button to sign in.
NOTE: You can also touch the Email setup tile from the Start screen to
sign in with an existing e-mail account. The tile then becomes the one
for that account.
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Communicating With People Using Your Dell™ Venue Pro
To configure your account settings or to create a new account
1
Touch Start
→applications
→
Settings.
2
Under system, select email & accounts→add an account→
advanced setup.
3
Type the user name and password, and touch Next. To configure
an Exchange server account for your push mail, touch Exchange
ActiveSync. To configure other types of accounts which allow
you to view e-mail using a web browser, touch Internet email
account.
4
Type all the information required to set up your account, such as
your account name, password, and server address.
NOTE: Contact your service provider’s technical support if you are not
sure what data is required to set up your account.
5
6
When setting up an Internet e-mail account, flick down to the
bottom and touch advanced settings to set how often the
account downloads or syncs your email, contacts, and other
content.
Touch the sign-in button to enable your account using the new
settings.
Communicating With People Using Your Dell™ Venue Pro
39
Using E-mail
NOTE: You require an active Wi-Fi or mobile data network connection
(GPRS, EDGE, 3G, or HSPA) to be able to send and receive your e-mail.
For more information about configuring your phone for Internet
connectivity, see Connectivity settings.
Once you have successfully set up your e-mail account on your
phone, the Start screen displays the tile for that account. For example,
the Hotmail tile is the starting point for your Hotmail account.
To open your e-mail account
When a new e-mail arrives, your e-mail tile such as
on the Start
screen displays the number of new messages to alert you. Touch the
e-mail tile to open your email inbox. All your received e-mails are
delivered to your inbox.
1
2
3
4
5
6
1
Flick to or touch the label title to view the e-mails marked with that
label.
2
• Touch the e-mail thread to read the content inside.
• Touch the left end margin of the e-mail thread to select the e-mail,
then touch
folder.
to delete e-mail, or touch
to move it to another
NOTE: To clear a selected e-mail thread, touch the check box.
3
Touch
mail.
to open the editing screen to compose and send a new e-
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Communicating With People Using Your Dell™ Venue Pro
4
Touch
folder.
to select multiple e-mails to delete or move to another
5
6
Touch
to select another e-mail folder and view the e-mails inside.
to sync your e-mail account and download new e-mail to
Touch
your phone.
To read e-mails
1
Touch the e-mail tile for example
on the Start screen.
2
Touch the e-mail thread to read the content.
1
2
1
Touch the contact name to open the profile of the contact who has
been saved on your phone. You can touch send email and select an e-
mail account you want to use to e-mail the contact.
2
Touch the buttons from left to right to: Reply to or forward the e-mail;
delete the e-mail; read the newer e-mail; read the older e-mail.
To quickly find an e-mail
Other than flicking the list of e-mails, touch search
and type the
name of the sender in the text box, keyword of the e-mail subject, or
the content you are looking for. The screen displays the matching e-
mail and highlights the text that matches the text you have entered in
the text box.
Communicating With People Using Your Dell™ Venue Pro
41
To compose and send an e-mail
1
Touch the e-mail tile on the Start screen.
2
3
Touch the new
button to send a new message.
You may do either:
•
•
In the To: text box, touch
, and then choose a contact.
Touch in the To: text box, and type the contact's e-mail address.
Your phone will offer suggestions as you type.
4
5
Touch in the Subject: text box and type a subject.
Touch below the Subject: text box, compose your message, and
then touch send
.
NOTE: To send an e-mail to multiple contacts, separate their e-mail
addresses with a semicolon while typing.
2
1
3
6
7
4
5
1
Type the email address, subject, and content.
NOTE: To send an e-mail to multiple contacts, separate their e-mail
addresses with a semicolon while typing.
2
Touch to open a list of contacts with e-mail addresses, and select the
name of the contact you want to send the e-mail.
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Communicating With People Using Your Dell™ Venue Pro
3
4
Touch the send task button to send the e-mail.
Touch the attach task button to attach files stored on your phone (such
as pictures and documents).
5
Touch the close task button to:
• Save: save the e-mail to your drafts folder.
• Discard: Delete the e-mail.
• Cancel: Return to the e-mail composing screen to continue editing.
Touch or drag the application bar upward to choose from these options:
6
7
priority: Set e-mail priority.
show cc & bcc: Send the e-mail to others as a carbon copy (Cc) or blind
carbon copy (Bcc).
Calling
To call by dialing
1
Touch Start
→Phone tile
Phone.
from the application bar at the bottom to access the
, or touch Start
→applications
→
2
Touch
on-screen keypad.
3
4
Type the phone number to call using the on-screen dialpad.
Touch the call push button to call the typed number.
To call a contact
1
Touch Start
applications
→People tile
, or touch Start
→
→
People to open the People application.
2
Flick to the all section to view all the contacts saved on your
phone. Flick the list of contacts and touch the name of the
contact you would like to call.
NOTE: To quickly locate a contact without flicking the list, touch an
alphabet tile along the left side of the contacts list, then from the
alphabet board that opens, touch the alphabet that the contact name
starts with.
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43
NOTE: To select a contact from previous calls, flick to the recent section
and touch a contact tile.
3
From the profile screen of the contact, touch the call [number,
mobile, work, home, etc.] to call the contact.
To manage missed, outgoing, and received calls
1
Touch Start
→Phone tile
, or touch Start
→applications
→
Phone.
2
Flick the call history to locate a call displayed either with a phone
number or with a contact’s name.
3
•
You can choose to do the following:
Touch
to call back the contact or phone number.
•
Touch and hold a contact name or phone number, then touch
delete item to erase the call from the call history.
•
Touch the contact or phone number to open the profile screen,
then:
a
Touch the call [number, mobile, work, home, etc.] to call
back.
b
Touch text number [mobile] to send a text or multimedia
message to the caller.
c
Touch send email to e-mail the caller.
d
Touch
as a new contact or as an existing contact’s new number;
touch to edit the caller’s contact information if the caller is
already a contact saved in the People application.
from the application bar to add the phone number
•
To erase all calls from the call history, touch
or drag the
application bar upwards→delete all.
To answer a call
Touch the answer button to answer an incoming call.
To cancel dialing or end an active call
Touch the end call push button
.
44 Communicating With People Using Your Dell™ Venue Pro
To reject an incoming call
Touch the ignore button.
To listen to your voicemail
1
Touch Start
→Phone tile
, or touch Start
→applications
→
Phone.
2
Touch the voicemail icon
bottom.
on the application bar at the
NOTE: If no voicemail number is stored on your SIM card, you will be
asked to create one. See To adjust call settings for information on how to
save your voicemail number.
To manage ongoing calls
5
6
7
4
8
1
3
9
2
10
1
Touch
to end a call.
2
Touch to open the call history.
Communicating With People Using Your Dell™ Venue Pro
45
3
4
5
Touch
Touch
to open or close the call control area.
to open or close the on-screen keypad to dial another call.
WARNING: Ensure that you turn off the speakerphone before
you hold the phone close to your ear as this could damage your
hearing.
Touch
to turn the loudspeaker on or off.
6
7
8
Touch
Touch
Touch
to hold an active call or resume a held call.
to turn the microphone on or off.
to make another call from the call history. The first call is
placed on hold automatically. Touch
manually.
to open the keypad and dial
to swap between held
to view the active call
9
• Touch this area
and active calls.
• Touch this area
screen from anywhere else.
10
Touch
to connect both held and active calls to conduct a
conference call.
To adjust call settings
You can change call settings to suit your personal needs, or enable the
call services available from your network service provider.
1
Touch Start
→Phone tile
Phone.
or drag the application bar upwards→call settings.
, or touch Start
→applications
→
2
Touch
My phone number
Voicemail number
You can store your own phone number here.
Touch the button to edit and save your voicemail
number, which you can dial by touching the
voicemail icon
from the application bar.
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Communicating With People Using Your Dell™ Venue Pro
Show my caller ID to Touch the list box and select to show your caller ID
to everyone, no one, or only your contacts as you
call them.
Call forwarding
Forward incoming calls to a designated phone
number when your phone is busy, unreachable, or
does not answer.
1 Touch or drag the toggle switch to enable Call
forwarding.
2 Touch the phone number button, then type the
number to forward calls to.
NOTE: Your network service provider must support
call forwarding service.
• Call barring: Blocks certain types of incoming or
outgoing calls.
International assist
This feature allows you to acquire automatic
assistance while making international calls or calling
abroad. Touch or drag the toggle switch to turn the
feature on or off.
Communicating With People Using Your Dell™ Venue Pro
47
SIM security
Protect your SIM card against unauthorized use with
a personal identification number (PIN). After a PIN is
enabled to lock your SIM, you will need to type the
PIN each time you turn on the phone in order to
unlock your SIM.
NOTE: The SIM card is permanently locked if you
type the incorrect PIN for three consecutive times.
You must type the Personal Unblocking Key (PUK) to
unlock the SIM card. Contact your service provider to
obtain the PUK.
NOTE: You can make emergency calls without
unlocking the SIM.
To enable SIM PIN:
1 Touch or drag the toggle switch to turn on SIM
security.
2 Type PIN into the phone then touch enter.
• To change SIM PIN:
1 Touch the change SIM PIN button.
2 Type the current SIM PIN then touch enter.
3 Type the new SIM PIN twice then touch enter.
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Communicating With People Using Your Dell™ Venue Pro
Managing Contacts Using the People
Application
Touch Start
→People tile
, or touch Start
→applications
→
People to open the People application, where you can
manage your contacts and communicate with them through calls, text
messages, e-mails, and Internet social networking websites such as
Windows Live, Facebook, and others.
To add a new contact manually
1
Touch Start
applications
→People tile
People.
, or touch Start
→
→
2
3
Flick to the all section, and touch
.
Touch and fill the contact information you need. Flick the screen
to find more items to fill.
4
Touch
on the application bar to save the contact.
To add a new contact from the application bar of the Phone application:
1
Touch Start
Phone.
Do either of the following:
→Phone tile
, or touch Start
→applications
→
2
•
Touch
to view the People application, and then touch
to
add a new contact.
•
Touch , type the phone number, and touch save to save the
number to a new or an existing contact.
Communicating With People Using Your Dell™ Venue Pro
49
To find a contact
1
Touch Start
applications
→People tile
People.
, or touch Start
→
→
2
3
Flick to the all section containing all the contacts, or to the recent
section to find the contact tiles from the call history.
Flick the contacts and touch a desired entry to view the contact
profile.
To quickly locate a contact
1
Touch Start
applications
→People tile
People.
, or touch Start
→
→
2
Do either of the following:
•
Touch an alphabet tile along the left side of the all contacts list.
From the quick jump grid that opens as an alphabetical board,
touch the alphabet that the contact name starts with. The screen
displays the contacts whose names start with the selected
alphabet.
•
Touch search
and type the name of the contact to search in
the text box. The screen displays the matching contact names
and highlights the letters that match your typing.
To call, e-mail, or send a message to a contact
1
Touch Start
applications
→People tile
People.
, or touch Start
→
→
2
Locate the contact that you want to call, mail, or send a message
(for more information, see To quickly locate a contact).
3
4
Touch the name or number of the desired contact.
You could either:
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Communicating With People Using Your Dell™ Venue Pro
•
•
•
Touch the call [number, mobile, work, home, etc.] to call the
contact.
Touch text number [mobile] to send a text or multimedia
message to the contact.
Touch send email to send an e-mail to the contact.
To pin a contact to the Start screen
1
Touch Start
applications
→People tile
People.
, or touch Start
→
→
2
Do either of the following:
•
From the recent or all section, touch and hold a contact to view
the context menu, then touch pin to start.
•
From the recent or all section, touch a contact to open the
contact profile, then touch the pin icon
in the application bar.
To link contacts
You can link another contact to the current one you are viewing. If the
contact has a linked contact, the phone number or e-mail of the linked
contact will appear in the profile of the current contact.
NOTE: Linked contacts will not appear in the contacts list.
1
Touch Start
applications
→People tile
People.
, or touch Start
→
→
2
3
Locate the contact that you want. (for more information on
locating a contact, see To quickly locate a contact).
Touch the name or number of the desired contact.
4
5
6
Touch
in the application bar.
Touch choose a contact to open the list of contacts.
Touch the contact that you want to link to the current contact.
Communicating With People Using Your Dell™ Venue Pro
51
To edit a contact
1
Touch Start
applications
→People tile
People.
, or touch Start
→
→
2
To edit a contact:
•
From the all section or the recent section, touch and hold a
contact to view the context menu, then touch edit.
•
If you have opened a contact profile, touch
.
To delete a contact
1
Touch Start
applications
→People tile
People.
, or touch Start
→
→
2
To delete a contact:
•
From the all section or the recent section, touch and hold a
contact to view the context menu, then touch delete.
•
If you have opened a contact profile, touch
or drag the
application bar up and touch delete.
To import contacts from your accounts
After you set up an e-mail or social networking
account on your phone, your contacts and friends
from that account are imported automatically into
your People application.
To view feeds from a social networking account
After you set up an account such as Windows Live
or Facebook, your friends’ messages and wall posts
appear in time order in the what’s new section in
the People application, their pictures are displayed
in the Pictures application, and your own feeds
pop up in your Me tile.
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Communicating With People Using Your Dell™ Venue Pro
To post a quick message to your account
To post a quick message to let your friends know your current status:
1
Touch the Me tile.
2
Touch the quick message area located to the right of your profile
picture.
3
4
Type your message into the text box.
Touch the post
button.
To import contacts from your SIM card
1
Put your old SIM card into your new phone.
2
From the People application, flick to the all section, or touch Start
→applications
people.
Touch import SIM contacts.
→
Settings→flick to applications→
3
Messaging
To compose, send, and read text and multimedia messages, touch
Start
→Messaging tile
, or touch Start
→applications
→
Messaging. The Messaging screen opens with a list of message
conversations representing all the received and sent messages.
To compose and send a text message
1
Touch the Messaging tile on the Start screen.
Touch the new button in the messaging screen.
2
3
Enter the name of the recipient in the To: field using one of the
following methods:
•
•
Type the contact's name, mobile number, or e-mail address.
Select the desired contact in the list that appears.
Touch
, then flick to see the desired contacts, and touch to
select the contact.
To add more recipients, touch
.
Communicating With People Using Your Dell™ Venue Pro
53
4
5
Touch the message box to compose your message.
NOTE: To add an attachment, touch
and then select any file saved
on your phone.
Touch send
to send the message.
1
5
4
2
3
1
Type a mobile phone number or a contact name saved on your phone.
As you type a contact name, matching contacts with their mobile
numbers appear below the To: line. Touch a matched contact to enter
the contact's mobile number, or continue typing the full name then
touch the enter key.
NOTE: To send e-mail to multiple contacts, separate them by typing a
semicolon.
2
3
Touch to send the text message.
Touch to attach files such as pictures and documents stored on your
phone.
4
5
Touch to compose your message.
Touch to open a list of contacts, and select the one you want to send
the message.
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Communicating With People Using Your Dell™ Venue Pro
NOTE: To start a text conversation similar to online instant messaging,
you can continue to compose and send messages to the same
recipient(s). All of the sent and received messages between you and
recipient(s) appear in the form of conversation logs.
Receiving messages
When a new message arrives, a notification bar showing the sender
and part of the message text appears at the top of the screen, and the
Messaging tile
shows the number of new messages to remind
you.
To read a text message
Messages sent and received from the same contact or phone number
are grouped into a conversation, in which you can see all of the
messages exchanged between you and the contact.
You can:
•
Touch the notification bar at the top of the screen to display the
messages exchanged between you and the sender, the latest one
at the bottom.
•
Touch the Messaging tile
to open a list of conversations
sorted by the contact name or phone number of the sender.
Touch a conversation to view all the messages exchanged
between you and the sender.
If the message contains:
•
•
•
Web address—touch it to open the Internet Explorer browser and
see the web site.
Phone number—touch it to open the Phone application and call
the number.
E-mail address—touch the e-mail address to open the e-mail
application and compose an e-mail to send to the address.
Communicating With People Using Your Dell™ Venue Pro
55
To forward the message
1
Touch Start
applications
→Messaging tile
Messaging.
, or touch Start
→
→
2
Touch a conversation to view the messages exchanged with a
contact.
3
4
5
Touch and hold a message text box
.
Touch forward from the context menu that appears.
Type the receiver’s name, mobile phone number, or e-mail
address in the To: text box.
6
Touch send
to forward the message.
To reply to a text or multimedia message
1
Touch Start
applications
→Messaging tile
Messaging.
, or touch Start
→
→
2
3
Touch a conversation to view the messages exchanged with a
contact.
Type your reply message into the Type a message text box at the
bottom.
4
Touch send
to send your message to the sender.
To delete a message or a message thread
1
Touch Start
applications
→Messaging tile
Messaging.
, or touch Start
→
→
2
3
Touch a conversation to view the messages exchanged with a
contact.
To delete a message within a conversation, touch and hold a
message text box
. From the context menu that
appears, touch delete→delete button to confirm deletion.
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Communicating With People Using Your Dell™ Venue Pro
4
To delete all the messages with the contact, touch
or drag
the application bar upward to bring up the application bar menu.
Touch delete conversation→delete button to confirm deletion.
Communicating With People Using Your Dell™ Venue Pro
57
Internet
NOTE: To connect to the Internet using your phone, you require an
active Wi-Fi or mobile data connection (GPRS, EDGE, 3G, or HSPA). For
more information about configuring your phone for Internet
connectivity, see Connectivity settings.
Using bing Search
You can use the bing search Box to find websites and other Internet
content such as news feeds. From anywhere on your phone touch
search
to find content. The bing search screen opens with the
search box at the top.
1
2
5
6
3
4
a
b
1
a Type the keyword or full text in the search box. As you are typing,
search suggestions that fully or partially match the text being typed
appear below the search box.
b Flick the search results and touch a desired one, or type your search
subject then touch the enter button on the keyboard.
2
3
a Touch to search using speech commands.
b Say the name or keyword of the subject you are looking for.
c Touch go to start searching.
This bing picture changes each time you restart the search application.
58
Internet
4
a Touch the displayed information to start the browser and view web
content, or to start the Maps application to locate a place
associated with the information.
b Touch the square to display information relevant to the current bing
picture.
5
6
The matching web links and news feeds are displayed in separate
sections. For example, touch or flick to web to view matching web links;
touch or flick to news to view matching news feeds.
Touch a desired link to open the browser and view the content.
Browsing the Internet
To open the browser
Touch Start
applications
→Internet Explorer tile
Internet Explorer.
, or touch Start
→
→
NOTE: If you have an application tile on your Start Screen, you will be
able to access that application simply by touching the tile. For all other
applications that are not pinned to your Start Screen, you will need to go
to the applications list to access them.
Internet
59
To use the browser
NOTE: For information on the touch gestures used for viewing a web
page, see Touch Screen Gestures.
1
7
6
8
9
10
11
12
5
2
3
4
1
Touch to reload the current page.
2
Touch the add button
to add the current web page to your favorites
list.
3
Touch the favorites button
, and flick to view your favorites list or the
history of last visited web pages. Touch a web page link to open the web
page.
60
Internet
4
Touch the tabs button
to view thumbnails of all the browser
windows. The number of available browser windows is displayed on the
tabs button.
• To switch from one browser window to another, touch the thumbnail
of the browser window you want to view. The window is then
displayed in full screen.
• To close a browser window, touch
• To open a new browser window:
on the browser window.
a Touch the new button
b To manually add a new web page, touch the add button
enter the name and URL address of the web page. To add a new
.
then
then
page from the favorites list, touch the favorites button
select a web page from the list.
NOTE: To create a new browser window, you can also touch and hold
a link on a web page to view the context menu, and then select open in
new tab from the menu. The web page of that link opens in a new
window.
5
6
Touch
or drag the application bar up to open the application bar
menu for additional menu items.
Touch and hold an image on a web page, then select save picture to
download it to the Pictures application on your phone, or select share
to send the image using text messaging or e-mail.
7
Touch the web address text box, and enter the address of a web site you
would like to view.
8
9
forward: Touch to move to the next page.
share page: Send the address of this web page to others using text
messaging or an e-mail account.
10 find on page: Find text within a web page. Enter the search text into the
text box. Touch the previous or next button to go to the previous or next
matching item.
11 pin to start: Touch to pin the current web page as a tile on the Start
screen. You can touch the web page tile from the Start screen to open
the Internet Explorer browser with that page.
12 settings: Touch to configure the browser settings such as to delete
history of visited web pages.
Internet
61
Using Maps
Maps helps you find your current location, view real-time traffic
situations, and get directions to your destination. You can also locate
addresses or places of interest on a map.
NOTE: To connect to the Internet using your phone, you require an
active Wi-Fi or mobile data connection (GPRS, EDGE, 3G, or HSPA). For
more information about configuring your phone for Internet
connectivity, see Connectivity settings.
NOTE: The Maps application does not completely cover every location.
To enable location source
To obtain directions to desired places and find your current location
using Maps, you need to enable the location sources:
1
Touch Start
→applications
→
Settings.
2
Under system, touch location→touch or drag the toggle switch
to turn on Location services.
3
4
Touch Start
On the Maps screen, touch
to open the application bar menu→
the toggle switch to turn on Use my location.
→
applications
→
Maps
or drag the application bar upward
settings→touch or drag
.
To move around a map
1
Touch Start
→applications
→
Maps.
2
Flick or drag the map in any direction on the screen to view the
desired area.
3
If you spot a place of interest while navigating the map, touch and
hold the place to display the address.
NOTE: For information on the touch gestures used for viewing a map,
see Touch Screen Gestures.
62
Internet
To find a location on the map
1
Touch Start
→applications
→
Maps.
2
3
On the Maps screen, touch search
.
To search by typing, type the name of the place you want to find
in the search box and touch You can enter an address, a city
or country, or a type of business or organization such “restaurant”
.
or “school”. To search by voice, touch
destination.
then say your
NOTE: As you enter the information, previous searches or matching
locations appear below the search box. You can touch a place name or
address to show the location on the map.
Map viewing controls
5
4
6
7
8
9
10
1
3
2
1
Touch
to obtain directions (see To get directions to your
destination).
2
Touch to see your current location on a map.
Internet
63
3
4
Touch
to locate a place of interest on the map.
The map displays colored lines along the roads where real-time traffic
data can be collected. Green lines indicate good traffic speeds, yellow
ones indicate slower speeds, and red ones indicate congested traffic.
5
The place you found on the map is marked. Touch the name of the
place to view the address, details, and reviews for the place if the
information is available (see To view the details of a place).
Touch
or drag the application bar up to view the application bar menu:
6
7
8
Remove marked locations from the map.
Displays the map in non-real-time satellite view.
Display or hide colored lines that indicate traffic conditions around the
area.
9
Opens the list of places found on the map.
10 Opens the settings menu to turn the Use my location mode on or off, or
delete map viewing history.
64
Internet
To view the details of a place
1
Touch Start
→applications
→
Maps.
2
Find a desired location on the map (see To find a location on the
map).
3
Touch the name of the place.
6
1
2
5
4
3
1
Touch to open the map displaying the location of the place.
Touch to obtain directions (see To get directions to your destination).
Touch to pin the map of the place on the Start screen.
2
3
4
5
Touch to send the address using text messaging or e-mail.
Touch to view the rating, call the contact number, or visit the website of
the place if available.
6
Flick to or touch the reviews section title to view reviews for the place.
Flick to or touch the nearby section title to view recommended places
around the area.
To get directions to your destination
1
Touch Start
→applications
→
Maps.
2
When viewing a map or when a place is found:
•
•
Touch the directions button
.
Touch the name of the place on the map→directions.
Internet
65
3
Type the starting point in the Start text box and your destination
in the End text box.
NOTE: By default, your current location is the starting point, and the
place you found on the map is your destination.
4
5
3
1
2
1
• The map moves and displays matching locations along the route as
you scroll the list of directions below.
• Touch the map to fully display it.
2
Scroll the list of directions or touch a location to view the route on the
map.
3
4
5
Your starting point is marked as A.
Choose how you want to get to your destination: driving or walking.
Your destination is marked as B.
66
Internet
Marketplace
Use Marketplace to download music and install applications and
games on your phone.
CAUTION: Applications downloaded from the Internet can be from
unknown sources. To protect your phone and personal data, download
applications only from trusted sources such as Marketplace.
NOTE: Applications downloaded from Marketplace may not support
automatic screen orientation to portrait or landscape.
To open Marketplace
Touch Start
applications
→Marketplace tile
, or touch Start
→
→
Marketplace. The Marketplace main screen
opens with featured music or applications for direct access.
To install applications or games from Marketplace
1
Touch Start
applications
→Marketplace tile
Marketplace.
, or touch Start
→
→
2
3
From the Marketplace main screen, touch apps.
Flick the screen contents to find your desired category or
application.
NOTE: You can touch search
to find an application.
4
5
Touch the desired application to read the introduction, user
ratings, and reviews of the application.
On the application details screen, touch the install button to start
download and installation. Touch buy if it is a paid application.
NOTE: Touch share to send the application information using
messaging or e-mail.
6
Follow the instructions on the screen to create your Marketplace
account using your Windows Live ID, or sign in with your account
if you already have one.
NOTE: Skip this step if you have already signed in to your account.
Internet
67
7
Follow the instructions on the screen to proceed with the
installation.
To download music from Marketplace
The Marketplace downloader allows you to browse, search, purchase,
download, and play music available from its music store.
1
Touch Start
applications
→Marketplace tile
Marketplace.
, or touch Start
→
→
2
3
From the Marketplace main screen, flick to the featured artists or
albums, or touch music to find out more choices.
Flick to the category such as new releases or touch a genre in
which you can find your desired album, single, or artist.
NOTE: You can touch search
to find an artist, album, or single.
4
After you find an album or a single, touch the cover image of the
album to open the playback screen and play the sample clips of
all songs inside the album, or touch
next to the single to play
NOTE: From the playback screen, touch
or
, or flick the album
image to play the previous or next song.
NOTE: Touch the artist name next to the album cover image to find
more albums by the artist.
NOTE: The playback progress of the selected album or single with the
artist’s picture also appears in the Zune application, see Playing Music
and Video Using Zune for how to control playback.
5
To download an album, touch the price tag right below the album
image. To download a single, touch the entry of the single.
NOTE: Music downloads require a payment.
6
7
Touch buy to confirm your purchase for the download.
Follow the instructions on the screen to create your Marketplace
account using your Windows Live ID, or sign in with your account
if you already have one.
NOTE: Skip this step if you have already signed in to your account.
68
Internet
8
Follow the instructions on the screen to complete downloading.
Games and Xbox LIVE
All of the games you downloaded from Marketplace are stored in the
Games application. You can also play on-line games on Xbox LIVE
using an Internet connection.
To open Games
Touch Start
→applications
→
Games.
To start a game
From the Games main menu, flick to the collection section, then
touch the game you want to play.
NOTE: Touch Get more games to find games you can download from
Marketplace or play on Xbox LIVE.
To play on-line games on Xbox LIVE
1
From the Games menu, flick to the Xbox LIVE section.
2
Touch Join Xbox LIVE to play with friends to first set up your
Xbox LIVE account with your Windows Live ID. Touch I already
have an Xbox LIVE account and sign in with your existing account
to start playing.
NOTE: For information on playing games on Xbox LIVE, see
Internet
69
Customizing Your Dell™ Venue
Pro
You can customize how your phone works to suit your individual
needs.
1
Touch Start
→applications
→
Settings.
2
Flick to the system section to choose from the following settings.
Display settings
theme
• Background: Change the background color to
Light or Dark.
• Accent color: Change the color of the tiles and
the toggle switches. Touch a desired color
lock & wallpaper
• change wallpaper: Change the wallpaper that
appears when the display wakes up.
1 Touch the thumbnail view of a picture to
display the picture.
2 Pan and scan the picture using the cropping
frame to decide what portion of the picture to
use as the wallpaper. You can also use the
stretch or zoom-in gesture to enlarge the
picture, then pan and scan a desired area to
crop as the wallpaper.
NOTE: The cropping tool is not available for the
Wallpapers pictures in their original size.
3 Touch the crop button
.
• Screen time-out: Set how long the screen
remains on after the last operation. The screen
automatically turns off after an inactivity
timeout selected here has passed. To disable
this feature select never.
NOTE: If you select never, the screen remains on
indefinitely and quickly consumes battery power.
70
Customizing Your Dell™ Venue Pro
lock & wallpaper
• Password: Lock the wallpaper with a password.
1 Touch or drag the toggle switch to turn on
Password.
2 Type a password of at least 4 digits into the
New password text box.
3 Touch the Confirm password text box and type
the same password into it.
4 Touch the done button to enable the password
lock.
NOTE: To disable the password lock, touch the
Password toggle switch, then type the password.
brightness
• Automatically adjust: Touch or drag the toggle
switch to let the phone adjust screen
brightness automatically based on the
surrounding light conditions.
• To Manually adjust screen brightness:
1 Turn off Automatically adjust.
2 Touch the Level list box and select the desired
brightness level.
Sound and ringtone settings
ringtones & sounds
• Ringer: Touch or drag the toggle switch to
turn the ringtone and alert sounds on or off.
• Vibrate: Touch or drag to set the vibrate
mode.
• You can select the ringtone and alert sounds,
and decide whether to play a sound for
reminders, notifications, key presses, and lock
and unlock actions.
Customizing Your Dell™ Venue Pro
71
Connectivity settings
airplane mode
Turning on the airplane mode disables all mobile,
Wi-Fi, and Bluetooth connections. This feature is
useful when wireless connectivity is strictly
prohibited, such as on an airplane.
• To enable the airplane mode, touch or drag
the toggle switch to set Status to On.
• To disable the airplane mode and restore all
network connections, set Status to Off, and
enter your SIM PIN.
Wi-Fi
• To connect your phone to the Internet using
Wi-Fi networking:
1 Turn on Wi-Fi networking. Your phone scans
for available Wi-Fi networks.
2 Touch a Wi-Fi network to connect to. To
connect to a secure network protected by a
password, enter the password to obtain
authorized access to the network. The next
time your phone connects to the same
network, you will not be asked to enter the
password again, unless you reset your phone
to its factory settings.
3 Once your phone connects successfully to a
network, connected appears below the
network name, and the Wi-Fi icon
in the system tray.
appears
NOTE: To connect to Wi-Fi, you need access to
a wireless point or “hotspot” within a distance of
up to 300 feet (100 meters). The range and
quality of the Wi-Fi signal is affected by the
number of connected devices, infrastructure,
and objects through which the signal passes.
• To delete a network profile from a Wi-Fi
network:
1 Touch or touch and hold a connected
network.
2 Touch delete from the context menu, or touch
the delete icon
from the application bar.
72
Customizing Your Dell™ Venue Pro
cellular
• To connect to the Internet using GPRS, EDGE,
3G, or HSPA data connection, touch or drag
the toggle switch to turn on Data connection.
• Data roaming options: Touch to select
between the roam and don't roam options.
–roam: Your phone will continue to receive
data using other networks available in the
location. Your mobile operator may charge
you extra for this option.
–don't roam: Data connection will be turned
off when you are outside your home
network area.
• If you are outside your home network or want
to register to a different network, set Network
selection to:
–automatic: Let the phone automatically
select a new network.
–tap to select: Select a network manually
from the network list.
• To add the access point for a new mobile
network operator:
1 Touch the add apn button to open the APN
SETTINGS menu.
2 Type the network's access point name in the
APN text box, your user name, and the
password if required.
NOTE: Your phone has the ability to maintain a
constant Internet connection over Wi-Fi or
mobile data connection (GPRS, EDGE, 3G, or
HSPA). However, Wi-Fi connection has priority
over mobile data connection if both are available.
If a Wi-Fi connection is currently available, the
phone automatically uses the Wi-Fi connection
to access the Internet. The Internet connection
over GPRS, EDGE, 3G, or HSPA becomes
temporarily inactive, until the Wi-Fi connection
ends.
Customizing Your Dell™ Venue Pro
73
Bluetooth
Bluetooth lets your phone connect wirelessly
within a short range to other Bluetooth-enabled
devices for data exchange.
• To pair and connect a Bluetooth device:
1 Touch or drag the Status toggle switch to turn
on Bluetooth. Your phone becomes
discoverable and starts to scan for nearby
available Bluetooth devices.
2 From a list of detected devices, touch the one
you want to sync your phone.
3 Enter the same authentication password on
both your phone and the device. Ensure that
you read the documentation of the pairing
device to check if it requires a default
password.
NOTE: Pairing is a one-time process. Once your
phone successfully pairs with another device,
your phone recognizes that device without
having to re-enter your password.
• To end a Bluetooth connection, touch a
connected device to disconnect.
• To terminate a pairing partnership:
1 Touch and hold a paired device.
2 Touch delete to erase all pairing information
with that device. You need to enter the
password again if you want to restore a
Bluetooth connection with that device.
74
Customizing Your Dell™ Venue Pro
To set the date, time, and language
date & time
• To let your phone automatically display the
network-provided date, time zone and time,
turn Set automatically on.
• To manually adjust the date, time, and time
zone:
1 Turn Set automatically off.
2 To enter the hour, minute, month, day, and
year, touch, flick, or drag the desired number
to the middle of the screen, then touch the
done
button.
3 Select a city or region that represents the time
zone for your phone.
4 To display time in the 24-hour or 12-hour
format, toggle 24-hour clock on or off.
region & language
• If you have a preferred region variant for your
display language, touch the Region format
box and pick a language variant from the list of
choices.
• To set the date format used for displaying the
date on the wallpaper, touch the Short date or
Long date boxes and pick a format from a list
of choices.
• To decide what day of the week your calendar
starts with, touch the First day of week box
and pick a day from the list.
• If you have a preferred region variant used for
displaying the browser and search application
language, touch the Browser & search
language box and pick a language variant
from the list of choices.
Customizing Your Dell™ Venue Pro
75
Disability settings
ease of access
Teletypewriter (TTY/TTD) mode: Enable this mode
to let the user with speech or hearing disabilities
conduct phone conversations by typing.
Hearing Aid Compatible (HAC) mode: Enable this
mode to minimize interference from the phone with
the user’s hearing aid, and optimize audio output for
the hearing aid.
NOTE: Enabling the HAC mode will disable the
Bluetooth and Wi-Fi transmitter functions.
To check for operating software version and storage spaces
1
Touch Start
→applications
→
Settings.
2
Under system, touch about.
To reset your phone to the default state
CAUTION: The following steps will restore your phone to the default
state and erase all data and downloaded applications stored on it.
Ensure that you back up all the required data before you reset the
phone.
1
2
3
Touch Start
→applications
→
Settings.
Under system, touch about.
Touch the reset your phone button.
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Customizing Your Dell™ Venue Pro
Applications
NOTE: If you have an application tile on your Start Screen, you will be
able to access that application simply by touching the tile. For all other
applications that are not pinned to your Start Screen, you will need to go
to the applications list to access them.
Camera
To start the camera
•
You can turn on the camera feature by pressing the camera
button on the side of the phone, or by touching Start
applications Camera.
→
→
Camera button
Applications
77
On-screen camera controls
1
2
3
4
1
Touch to select from the following flash modes:
Auto flash is enabled.
Flash is disabled.
Flash is enabled.
2
3
4
Touch to zoom out.
Touch to zoom in.
To capture pictures
1
Ensure that the camera mode is enabled as
indicated.
2
3
4
To start the auto-focus mode, half-press and hold the camera
button.
Press the camera button all the way down and release to capture
the picture.
NOTE: To achieve optimal focus such as for taking a close shot, half-
press and hold the camera button to use the auto-focus mode. Then
without releasing the camera button press it again to take a picture.
To manage captured pictures
1
After a picture is captured, it stays on the screen. Flick the picture
to view the other pictures captured most recently. If you restart
the camera which opens with the viewfinder, flick the viewfinder
to view the captured pictures.
2
Touch or flick the sequential dots
up, or touch and hold a
desired picture to view the application bar menu, where you can
perform the following tasks:
78
Applications
add to favorites
Add this picture to the favorites section in the
Pictures application.
delete
Delete this picture from your phone.
upload to SkyDrive
Upload the picture to the online storage of your
Windows Live SkyDrive account, where you can
access and share your pictures with friends over
the Internet.
share...
Send the picture to someone using e-mail or
messaging.
use as wallpaper
Display the picture as the wallpaper.
1 Drag the picture to where you want it in the
cropping frame, or enlarge a desired area of
the picture.
2 Touch
to crop the picture as the
wallpaper.
To capture videos
1
2
3
4
Ensure that the camcorder mode is enabled as
Frame your subject on the viewfinder.
indicated.
Press the camera button to start recording.
Press the camera button to stop recording.
To manage captured videos
1
Flick the viewfinder away to view captured videos.
To play a video, touch on the frozen image of the video.
2
NOTE: For information on controlling video playback, see To control
video playback.
3
Touch or flick the sequential dots
up, or touch and hold a
desired video. From the application bar menu that appears,
choose the action you want to do with the video:
delete
Delete this video from your phone.
Applications
79
Pictures
Touch Start
→applications
→
Pictures.
Use the pictures application to view pictures captured using the phone
camera, downloaded from visited websites, or posted by your on-line
friends to your web accounts such as Hotmail.
To view pictures
1
Flick to browse the thumbnails of the pictures just added, or
selected category.
2
3
picture.
When a picture is displayed in full screen:
•
•
Flick the picture to view the next or previous picture.
Zoom the picture in or out: Stretch your fingers on the screen
to enlarge the picture, or pinch the picture by bringing your
fingers closer together to reduce the picture. You can also
double-tap the picture to switch between fixed zoomed-in
and zoomed-out views.
•
When a picture view is being enlarged, flick or drag the
enlarged picture across the screen until the required portion
appears.
NOTE: You can touch the screen to stop a moving picture where
you want it.
4
When a picture is displayed, touch and hold the picture to view
the context menu and choose from the actions on page 78.
80
Applications
Playing Music and Video Using Zune
NOTE: Zune will only work on PCs that support Windows 7, XP, or Vista.
The Zune software is a media player platform developed by Microsoft.
It combines the Zune Marketplace to provide music, TV shows,
movies, podcasts, and music videos available for download to your
phone.
The Zune application on your phone is part of the Zune platform. You
can use Zune to play music sample clips from Marketplace, as well as
local audio and video files saved on the microSD card in your phone.
Before opening Zune, ensure that you have copied the music files and
videos to the microSD card in your phone.
To download music and videos to your phone, download them from
Marketplace, or connect your phone to your computer to sync music
and videos:
1
To sync multimedia files between your phone and your computer,
you must install Zune on your computer. On your computer, go
download and install the Zune software onto your computer.
2
3
4
Connect your phone to your computer using the USB cable that
ships with your phone.
From the Zune software, click Collection, and find the music or
videos you want to sync to your phone.
Drag the items to the phone icon on the Zune software.
To start the Zune application
Touch Start
applications
→Music + Videos tile
, or touch Start
→
→
Music + Videos. The Zune main screen opens
with categories of music and videos. If available, the artist of the song
you selected to play appears as the background wallpaper.
To access music using Marketplace
From the Zune main screen, touch marketplace, which takes you to
the music collections available for download from Marketplace.
Applications
81
To play music
1
Touch Start
applications
→Music + Videos tile
Music + Videos.
, or touch Start
→
→
2
3
4
From the Zune main screen, touch music under zune.
Flick to the category such as artists or albums to find your song.
Touch a desired song to open the music playback screen and play
the song.
To control music playback
•
Touch
to restart playback; touch and hold
twice to play the previous song.
to play the next song; touch and hold
to rewind
playback; touch
•
Touch
to fast-
forward.
•
•
Touch
Touch
to pause playback.
to resume playback.
To play a video
1
Touch Start
applications
→Music + Videos tile
Music + Videos.
, or touch Start
→
→
2
3
From the Zune main screen, touch videos under zune.
Flick through the categories such as all, tv, music, movies, or
personal to find your video.
NOTE: Videos captured using your phone are grouped in the personal
section.
4
Touch a desired video to open the video playback screen and play
the video.
To control video playback
•
Touch the screen to view the playback control.
82
Applications
•
Touch
hold
and
or
to rewind or fast-forward playback; touch and
to rewind or fast-forward playback with preview.
•
•
Touch
Touch
to pause playback.
to resume playback.
NOTE: Press the volume up button or volume down button to adjust
playback volume.
Applications
83
Listening to FM Radio Using Zune
1
Touch Start
applications
→Music + Videos tile
Music + Videos.
, or touch Start
→
→
2
Flick to the zune section and touch radio.
NOTE: Your phone uses headphones as an FM radio antenna. To listen
to FM radio, connect headphones to your phone.
1
5
2
3
4
1
Touch
to add the current station or touch
to remove it from
your favorites list.
2
• Drag the frequency line to manually tune to a desired station.
• Flick the frequency line to start automatic scan for available stations.
• Touch the current frequency to view the context menu. You can pin
the current station to the Start screen to create a shortcut tile for the
station, select the region where you can find your desired station, or
choose to listen to the radio through the loudspeaker or headphones.
3
4
5
Touch
Touch
to open your favorites list and select a station to listen to.
to pause or touch to resume playback of the radio.
A dot marks the frequency of a station that is added to your favorites list.
84
Applications
Calendar
Use the calendar to schedule and manage your events and
appointments. You can also send meeting notices to others using e-
mail.
To open the calendar
Touch Start
→applications
→
→
Calendar.
To use the calendar
Touch Start
→applications
Calendar.
1
8
2
3
9
4
5
6
7
1
Flick to day to view the daily calendar.
2
• Touch an appointment to view the details. The color bar indicates the
duration of the event.
• Touch and hold an appointment and from the context menu that
appears, choose to edit or delete the appointment, or reply to the
attendees of the appointment.
3
4
Touch an empty time slot to create a new appointment.
Touch
to display today on the calendar.
Applications
85
5
Touch to enable or disable the Windows Live calendar, and choose the
display color for the color bar and text of an appointment.
6
7
Touch
to create a new appointment.
Touch
to display the monthly calendar view.
8
9
Flick to agenda to view the list of appointments in time order.
• Touch an appointment to view the details.
• Touch and hold an appointment and from the context menu that
appears, choose to edit or delete the appointment, or reply to the
attendees of the appointment.
The calendar view
1
Touch Start
→applications
→
Calendar.
2
Touch month
to view the calendar.
1
4
3
2
1
Touch the year or month here and enter the year and month that you
want to display on the calendar.
2
3
Flick the calendar area to display the desired year and month.
Touch a date box to display the daily calendar of the selected date, or
display the agenda that lists the appointments starting with or after the
selected date.
4
The current date is marked with a color box.
86
Applications
To view appointment details
1
Touch Start
→applications
→
Calendar.
2
Touch an appointment on the calendar to view the details.
1
6
2
3
4
5
1
Flick to view the details or the attendees of the appointment.
Touch to edit the appointment.
2
3
4
Touch to delete the appointment.
Touch and select reply to e-mail the meeting organizer of this
appointment; select reply all to e-mail all the attendees.
5
6
Touch to send an e-mail to the attendees informing them that you will
be late for the appointment.
Indicates this is a recurring appointment.
Event reminders
If you set a reminder for an event, the upcoming appointment tile
appears in the notifications area of the status bar when
the reminder time arrives.
Applications
87
Alarms
Touch Start
→applications
→
Alarms.
Your phone can work as an alarm clock. You can set as many alarms as
you require.
To set an alarm
1
From the application bar touch
Enter the following settings:
Set the alarm time.
.
2
Time
Repeats
Select the days you want the alarm to ring.
NOTE: If you did not select any days for the
alarm, only once appears to hint that your
alarm will only go off once.
Sound
Name
Select the alarm ringtone.
Give the alarm a name for a special event.
3
Touch
to set the alarm.
To enable or disable an alarm
Touch or drag the toggle switch next to a set alarm to enable or
disable the alarm.
To delete an alarm
1
Touch a set alarm to open the edit screen.
From the application bar touch
2
.
Calculator
1
Touch Start
→applications
→
Calculator. The calculator
panel opens.
2
Perform calculations by touching the corresponding buttons on
the calculator panel.
88
Applications
Voice Recognition
From anywhere on your phone, touch and hold Start
to view the
voice recognition application, which lets you use speech commands
to call people, start applications, and search the Internet without using
your hands.
•
To call the mobile of someone named John, use this speech
command Call <Name>, mobile, and say “Call John, mobile” to
your phone.
•
•
To start an application, like Calendar, say “Open Calendar.”
To search for something, tell the phone what you want, like “Find
movie theaters” and the bing search application will start
searching.
•
If you are not sure about what speech command to use, say
“What can I say”.
NOTE: To configure voice recognition settings, touch Start
applications Settings. Under system, touch speech
→
→
.
Office
Touch Start
→applications
→
Office.
The Microsoft Office application combines the features of the
Microsoft Office suite.
For detailed information on using the Microsoft Office features, touch
to open the Explore OneNote/Word/Excel/PowerPoint files from the
NOTE: The files created using the Microsoft Office application are
pinned to the Microsoft Office main screen for direct access.
Applications
89
OneNote
OneNote Mobile lets you take notes with pictures or voice memos
using your phone. You can also sync your notes to your Windows Live
SkyDrive account and Microsoft SharePoint Server 2010, so that you
can use your phone and your computer to access the same files you
created.
To create a new note
1
Touch Start
From the Microsoft Office main screen, flick to the OneNote
section and touch new note.
→applications
→
Office.
2
Editing tools and commands for a note
1
2
8
7
6
3
4
5
1
2
3
Enter your note title here.
Enter your note in this editing area.
Apply the auto-numbering format to the paragraph where the cursor
appears.
4
5
Attach a picture to the note.
Record and attach an audio file to the note.
90
Applications
6
Touch
or drag the application bar to undo or redo actions, apply
bulleted lists, increase or decrease indent, or apply text formats.
7
The attached picture.
8
Touch
to play the attached audio recording.
The note is saved automatically when you touch Back
or Start
.
To open a note
1
Touch Start
→applications
→
Office.
2
Flick to the OneNote section.
3
Touch the tile of the note, or touch
note.
all and then touch the
To delete a note
1
Touch Start
Flick to the OneNote section.
Touch all.
→applications
→
Office.
2
3
4
Touch and hold the note to delete, until the context menu
appears.
5
On the context menu, touch delete.
Documents
You can create, view, and edit Microsoft Word (.doc), and Microsoft
Excel (.xls) files, and view Microsoft PowerPoint (.ppt) slides using your
phone.
To create a new Word document
1
Touch Start
→applications
→
Office.
2
From the Microsoft Office main screen, flick to the Documents
section and touch
new document→Word document.
Applications
91
Editing tools and commands for a Word document
1
7
3
4
5
6
2
1
• Touch text and type using the on-screen keyboard or the physical
keyboard.
• Double-tap, pinch, or stretch on the editing screen to zoom text in or
out.
2
Touch
or drag the application bar upward to:
• undo — undo the previous step or action.
• redo — redo the previous step or action.
• send... — send the document using your e-mail accounts.
• save — save a document with changes.
• save as... — save the document with another name.
3
4
Touch
to view an outline of the paragraphs using particular heading
styles. Touch a section name to jump to that paragraph.
Touch
to make a comment on the text marked by a color box or
immediately followed by a cursor. Type your comment in the comment
text box that opens.
92
Applications
5
Touch
to find text in the document. Type the text to find in the
search box. The screen will mark the matching text by a color box.
Touch
Touch
to find the next matching text.
6
7
to apply a text format to highlighted text or the text you are
going to type.
To move the cursor, touch where you want it to move, or touch and
hold the editing screen until the cursor marker appears, then drag it to
the location you want to place the cursor.
To send a Word document in e-mail
1
2
3
Touch Start
→applications
→
Office.
Flick to the Documents section.
Touch and hold the document you want to send as an
attachment in email.
4
5
6
On the context menu that appears, touch send.
Touch the e-mail account you want to use.
Add the recipient and any other information to your e-mail, and
then touch send
.
To delete a Word document
1
2
3
Touch Start
→applications
→
Office.
Flick to the Documents section.
Touch and hold the document to delete, until the context menu
appears.
4
On the context menu, touch delete.
To create an Excel workbook
1
Touch Start
→applications
→
Office.
2
From the Microsoft Office main screen, flick to the Documents
section and touch
new document→Excel workbook.
Applications
93
Editing tools and commands for an Excel worksheet
1
7
2
5
6
3
8
4
1
To enter numbers and text into a selected cell using the on-screen
keyboard or the physical keyboard:
a Touch the formula bar next to fx.
b Type a number or text, and then touch Enter
.
2
3
Touch a cell to select it.
Touch
to view another spreadsheet.
4
Touch or drag the application bar upward to:
• sort... — Sort a list of cells by a selected column.
• apply filter — Apply filters to selected cells or columns.
• format cell... — Apply formats to selected cells or columns.
• undo — Undo the previous step or action.
• redo — Redo the previous step or action.
• send... — Send the document using one of your e-mail accounts.
• save — Save a document with changes.
• save as... — Save a document as another one with a new file name.
5
Touch
to add a comment in a selected cell. Type your comment in
the comment text box that opens.
94
Applications
6
Touch
search box. The screen will mark the cell containing matching text by
the color frame. Touch to move to the next matching cell.
to find text in the document. Type the text to find in the
7
Double-tap, pinch, or stretch on the spread sheet to zoom it in or out.
Touch and hold a cell and from the context menu that appears, you can:
• select cells — Select cells by dragging the color frame.
• view cell text — View the text inside a selected cell.
8
• freeze pane — Freeze the rows above a selected cell.
To send an Excel workbook in e-mail
1
2
3
Touch Start
→applications
→
Office.
Flick to the Documents section.
Touch and hold the Excel workbook you want to send as an
attachment in email.
4
5
6
On the context menu that appears, touch send.
Touch the e-mail account you want to use.
Add the recipient and any other information to your e-mail, and
then touch send
.
To delete an Excel workbook
1
2
3
Touch Start
→applications
→
Office.
Flick to the Documents section.
Touch and hold the Excel workbook to delete, until the context
menu appears.
4
On the context menu, touch delete.
Applications
95
To view a PowerPoint file
Touch a PowerPoint file that you can access on your phone. The
PowerPoint application opens automatically.
5
4
1
3
2
1
• You can flick to the slide you want to view.
• Double-tap the picture to switch between fixed zoomed-in and
zoomed-out views.
• Stretch or pinch on a slide to zoom it in or out.
2
Touch the outline button and then touch a heading that leads you to a
desired slide.
3
4
5
Touch the notes button and type your notes for the current slide.
Touch the edit button to open the editing screen.
Touch or flick the application bar upward to save the file or send it by e-
mail.
96
Applications
To edit a PowerPoint file
1
7
6
5
2
4
3
1
2
3
Touch the text box to open the slide composing screen and edit the text
within the text box.
Touch the heading or body text to move the text box to the text you
want to edit.
Touch the edit button to open the slide composing screen and edit the
text within the text box.
4
5
6
7
Touch the next button to move the text box to the text you want to edit.
Touch the notes button and type your notes for the current slide.
Touch the done button to close the editing screen.
Touch or flick the application bar upward to:
• move slide: Rearrange the order of slides.
1 Touch a heading that leads a slide you want to move.
2 Drag the highlighted heading to where you want it in the list of
headings.
3 Touch the done button. The slides will be rearranged according to
the new order of the headings.
• hide/unhide slide: Hide or display the current slide.
SharePoint
Microsoft Office SharePoint is a server program that is part of the
Microsoft Office system. SharePoint allows you to view, edit, and
download documents stored on Microsoft SharePoint Server 2010. For
Applications
97
Troubleshooting
Problem
Possible causes
Possible solutions
Call-related problems
SIM card error
SIM card malfunction or
damage.
Take the SIM card to your
service provider for testing.
The SIM card is inserted
improperly.
Insert the SIM card properly.
Dirt or dust on the SIM
card’s metal contacts.
Use a soft, dry cloth to
clean the SIM card’s metal
contacts.
The network signal is too
weak at your current
location, for example, in a
basement or near a tall
building. Wireless
Move to a location where
you can receive proper
network signal.
Poor reception
transmissions can not
effectively reach it.
The network is busy at the Avoid using the phone at
current time (for example, such times, or try again after
during peak times, there
may be too much network
traffic to handle additional
calls).
waiting a short time.
You are too far away from a You can request a service
base station for your service area map from your service
provider.
provider.
98
Troubleshooting
Problem
Possible causes
Possible solutions
The SIM card is not installed. Install a valid SIM card in
your phone.
You cannot make
outgoing calls
Poor signal.
Move to an open space, or if
you are inside a building,
move closer to a window.
Your phone is in airplane
mode with no wireless
connectivity.
1 Touch Start
→
applications
.
2 Touch
Settings.
3 Under system, touch
airplane mode.
4 Touch or drag the toggle
switch to turn off the
airplane mode.
Poor signal.
Move to an open space, or if
you are inside a building,
move closer to a window.
You cannot answer
incoming calls
Your phone is in airplane
mode with no wireless
connectivity.
1 Touch Start
→
applications
.
2 Touch
Settings.
3 Under system, touch
airplane mode.
4 Touch or drag the toggle
switch to turn off the
airplane mode.
Memory for storing
contacts is already full.
Delete unnecessary contact
information from the
phone.
Unable to add contacts
to the phone
Poor network trunk quality Hang up and dial again. You
on the part of your service may be switched to a
Echo or noise
provider, or poor local
telephone line quality.
better-quality network trunk
or phone line.
You may be near a strong
electromagnetic source
Move to another location to
reduce the interference
Noises during a call
(such as a TV, a microwave effects.
oven, etc.) during a call.
Troubleshooting
99
Problem
Possible causes
Possible solutions
Your service provider does Contact your service
not support these features, provider.
or you have not applied for
You cannot enable
certain call features
services that provide these
features.
You have entered an
incorrect PIN code three
consecutive times.
Contact your service
provider. If the service
provider provides the SIM
card's PUK code, use the
PUK code to unlock the SIM
card.
PIN Code is blocked
System problems
The battery or battery
charger is damaged.
Contact the dealer.
Battery does not charge
The phone’s temperature is Adjust the battery charging
below 0°C or higher than
45°C.
environment to avoid
extreme temperatures.
Poor contact between the Check all connectors to
battery and charger.
ensure that all connections
have been properly made.
The battery is empty.
Charge the phone.
Unable to turn the
phone on.
Battery contacts are not
clean.
Seek your dealer's help to
clean the contacts.
100
Troubleshooting
Problem
Possible causes
Possible solutions
The length of standby time If you are located in an area
Shortened standby time
is affected by your service
provider’s system
where the network signal is
weak, temporarily turn off
your phone.
configuration. The same
phone used with different
service providers' systems
does not have the same
length of standby time.
The battery is depleted. In
high-temperature
Use a new battery.
environments, battery life
will be shortened.
If you are not able to
Change your location to
connect to the network, the one where the network is
phone will continue to send accessible, or temporarily
out signals as it attempts to turn off your phone.
locate a base station. Doing
this consumes battery
power and consequently
shortens standby time.
Messaging problems
Your phone is in airplane
mode with no wireless
connectivity.
Unable to send or
receive text messages.
1 Touch Start
→
applications
.
2 Touch
Settings.
3 Under system, touch
airplane mode.
4 Touch or drag the toggle
switch to turn off the
airplane mode.
The signal strength is not
strong enough.
Try moving to a different
location for better signal
reception.
Troubleshooting
101
Problem
Possible causes
Possible solutions
Your phone is in airplane
mode with no wireless
connectivity.
Unable to send or
receive multimedia
messages.
1 Touch Start
→
applications
.
2 Touch
Settings.
3 Under system, touch
airplane mode.
4 Touch or drag the toggle
switch to turn off the
airplane mode.
No MMS service is available. Subscribe to the MMS
service from your service
provider.
Your MMS settings are not Check your network
configured properly.
connection, and confirm
with your network service
provider if your MMS
settings are configured
correctly.
Not enough space left on
your phone memory.
Check if there is enough
space on your phone
memory. Delete useless
data to free space if
necessary.
The Internet connection or Check your network
Unable to send or
receive e-mail.
the e-mail setting is not
configured properly.
connection, and confirm
with your e-mail service
provider if your e-mail
setting has been configured
correctly.
Internet problems
102
Troubleshooting
Problem
Possible causes
Possible solutions
Your phone is in airplane
mode with no wireless
connectivity.
Unable to connect to the
Internet.
1 Touch Start
→
applications
.
2 Touch
Settings.
3 Under system, touch
airplane mode.
4 Touch or drag the toggle
switch to turn off the
airplane mode.
You are not within the
network’s service area.
Check the service area with
your service provider.
Poor signal.
Move to an open space or if
you are inside a building,
move closer to a window.
Media problems
The phone records video
sounds in amr format, but
Windows Media Player does decoder, such as
not support amr decoding. QuickTime.
Play the video using a video
player with the amr
Windows Media Player
on my computer cannot
play the sounds of the
video captured using the
phone.
Troubleshooting
103
Index
A
Account setup, 38
Airplane mode, 72
Alarms, 88
Calendar, 85
Calling, 43
Application
List, 26
Camera, 77
Shoot videos, 79
Take pictures, 78
Applications, 77
Navigate, 30
Data connection, 73
B
Charging, 14
Back cover
Close, 13
Check box, 33
Remove, 11
Connection
Cellular, 73
Battery
Charge, 14
Insert, 12
View, 50
bing Search, 58
Bluetooth, 74
Brightness, 71
Button
Context menu, 32
Back, 7
Controls
On-screen, 31
Physical, 7
Camera, 10
Power and Sleep/Wake, 9
Search, 8
Touch screen gestures, 21
Start, 7
Cursor, 34
Volume control, 10
Customize, 70
104
Index
D
Date, 75
Keyboard
On-Screen, 35
Physical, 16
Disability settings, 76
Display
Brightness, 71
theme, 70
L
Language, 75
E
E-mail, 40
Maps, 62
F
Marketplace, 67
music download, 68
Factory reset, 76
Features, 7
Music
download, 68
Playback, 82
First-Time Setup, 15
FM Radio, 84
Music and video, 81
G
Games, 69
O
Office, 89
On-screen controls, 31
On-Screen Keyboard, 35
I
Internet
Browse, 59
Internet Explorer, 59
P
Package Contents, 6
People, 49
Index
105
Phone, 43
Customize, 70
Overview, 7
Reset, 76
Setup, 11
Turn off, 15
Turn on, 14
Slider track, 33
Software and storage
information, 76
Physical Keyboard, 16
Pictures, 80
T
PIN
Change, 48
Enable, 48
Compose
SMS, 53
Push button, 32
Receive, 55
Theme, 70
R
Radio button, 33
Toggle switch, 32
S
Screen
Orientation, 25
Turn on, 15
V
Search, 58
Settings
account setup, 38
Date and time, 75
Disability, 76
Voice recognition, 89
Voice Search, 58
Ringtones and sounds, 71
Vibrate, 71
W
SIM card
Insert, 12
Wallpaper, 28
106
Index
Lock, 71
Web
Browse, 59
Wi-Fi, 72
X
Xbox LIVE, 69
Z
Zune
FM Radio, 84
Music and video, 81
Index
107
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