DELL ULTRASHARP UP2716D User Manual

Dell UltraSharp  
UP2516D/UP2716D  
User’s Guide  
Model: UP2516D/UP2716D  
Regulatory model: UP2516Dt/UP2716Dt  
Contents  
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Monitor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Plug-and-Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . 22  
Setting Up the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . . . 26  
Adjusting the Rotation Display Settings of Your System . . . . . . . . . . 27  
Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31  
Removing the Monitor Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . .31  
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . 36  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Contents  
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3
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Mobile High-Definition Link (MHL) Specific Problems. . . . . . . . . . . . 59  
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . . 60  
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
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Contents  
About Your Monitor  
Package Contents  
Your monitor ships with the components shown below. Make sure that you have  
received all the components and contact Dell if something is missing.  
NOTE: Some items may be optional and may not ship with your monitor.  
Some features or media may not be available in certain countries.  
Monitor  
Stand riser  
Stand base  
Power cable (varies by country)  
About Your Monitor  
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5
USB 3.0 upstream cable (enables  
the USB ports on the monitor)  
DP cable (mDP to DP)  
Drivers and documentation media  
Quick Setup Guide  
Safety and Regulatory Information  
Factory Calibration Report  
Product Features  
The Dell UltraSharp UP2516D/UP2716D monitor has an active matrix, thinfilm transistor  
(TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:  
UP2516D: 63.44 cm (25-inch) active area display (Measured diagonally) 2560 x  
1440 resolution, plus full-screen support for lower resolutions.  
UP2716D: 68.47 cm (27-inch) active area display (Measured diagonally) 2560 x  
1440 resolution, plus full-screen support for lower resolutions.  
Tilt, swivel, pivot and vertical extension adjustment capabilities.  
Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm  
mounting holes for flexible mounting solutions.  
Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier  
set up with an elegant viewing experience.  
Extensive digital connectivity with DP, mDP, HDMI (MHL), and USB 3.0 helps future-  
proof your monitor.  
High Dynamic Contrast Ratio (2,000,000:1) .  
Supports major industry standards: 100% AdobeRGB, 100% sRGB, 100% REC709,  
98% DCI-P3.  
Plug and play capability if supported by your system.  
On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.  
Software and documentation media includes an information file (INF), Image  
color Matching File (ICM), Dell Display Manager software application and product  
documentation. Dell Display Manager included (comes in the CD attached with the  
monitor).  
Security lock slot.  
Asset Management Capability.  
Energy Star Compliant.  
EPEAT Gold Compliant.  
RoHS compliant.  
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About Your Monitor  
BFR/PVC Free monitor (excluding cables).  
TCO Certified Displays.  
Arsenic-Free glass and Mercury Free for Panel only.  
0.3 W standby power when in the sleep mode.  
Energy Gauge shows the energy level being consumed by the monitor in real time.  
Identifying Parts and Controls  
Front view  
Front view  
Front panel controls  
Label  
Description  
1
Function buttons (For more information, see Operating the Monitor)  
Power on/off button (with LED indicator)  
2
About Your Monitor  
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7
Back View  
Label Description  
Use  
1
VESA mountiong holes (100 mm Wall mount monitor using VESA-  
x 100 mm-behind attached VESA compatible wall mount kit (100 mm x 100  
cover)  
mm).  
2
3
4
Regulatory label  
Stand release button  
Security lock slot  
Lists the regulatory approvals.  
Release stand from monitor.  
Secures monitor with security cable lock  
(sold separately).  
5
6
Barcode, serial number, and Service Refer to this label if you need to contact  
Tag label  
Dell for technical support.  
Dell soundbar mounting slots  
Attaches the optional Dell soundbar.  
NOTE: Please remove the plastic strip  
covering the mounting slots before affixing  
the Dell Soundbar.  
Dell soundbar is sold separately.  
7
Cable management slot  
Use to organize cables by placing them  
through the slot.  
8
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About Your Monitor  
Side View  
USB downstream port  
Port with lightning icon is for BC 1.2  
Bottom View  
Label Description  
Use  
1
AC power connector  
To connect the monitor power cable.  
2a  
2b  
3
HDMI (MHL) 1 connector  
HDMI (MHL) 2 connector  
DP connector (in)  
Connect your computer with HDMI cable or MHL  
devices with MHL cable (optional).  
Connect your computer with DP cable.  
4
mDP connector (in)  
DP connector (out)  
Connect your computer with mDP to DP cable.  
5
DP output for MST (multi-stream transport) capable  
monitor. DP 1.1 monitor can only be connected as  
the last monitor in the MST chain. To enable MST,  
refer to instruction on section “Connecting the  
NOTE: Remove the rubber plug when use DP out  
connector.  
About Your Monitor  
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9
 
6
Audio line-out port  
Connect speakers to playback audio coming  
through HDMI or DP audio channels.  
Only supports 2-channel audio.  
NOTE: The audio line-out port does not support  
headphones.  
7a  
7b  
8
USB upstream 1 port  
USB upstream 2 port  
Connect the USB cable that comes with your  
monitor to the computer. Once this cable is  
connected, you can use the USB downstream  
connectors on the monitor.  
USB downstream ports (2) Connect your USB device. You can only use this  
connector after you have connected the USB cable  
to the computer and USB upstream connector on  
the monitor.  
9
Stand lock  
Lock the stand to the monitor using a M3 x 6 mm  
screw (screw not included).  
Monitor Specifications  
Flat Panel Specifications  
Model  
UP2516D  
UP2716D  
Screen type  
Panel type  
Viewable image:  
Diagonal  
Active matrix - TFT LCD  
In-plane switching (IPS)  
Active matrix - TFT LCD  
In-plane switching (IPS)  
63.44 cm (25 inches)  
68.47 cm (27 inches)  
Active Area:  
Horizontal  
Vertical  
552.96 mm (21.77 inches)  
311.04 mm (12.25 inches)  
596.74 mm (23.49 inches)  
335.66 mm (13.21 inches)  
Area  
171992.68 mm2  
200301.75 mm2  
(266.59 inches2)  
(310.47 inches2)  
Pixel pitch  
0.216 mm x 0.216 mm  
0.2331 mm x 0.2331 mm  
Viewing angle:  
Horizontal  
178° (typical)  
178° (typical)  
Vertical  
178° (typical)  
178° (typical)  
Luminance output  
300 cd/m² (typical)  
300 cd/m² (typical)  
Contrast ratio  
1000 to 1 (typical)  
2,000,000 to 1  
1000 to 1 (typical)  
2,000,000 to 1  
(dynamic contrast on)  
(dynamic contrast on)  
Faceplate coating  
Backlight  
Anti-glare treatment of the Anti-glare treatment of the  
front polarizer (3H)  
front polarizer (3H)  
LED  
LED  
10  
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About Your Monitor  
 
Response Time  
14 ms (typical),  
14 ms (typical),  
6 ms (fast mode)  
6 ms (fast mode)  
Color depth  
Color gamut  
1.07 Billion colors  
1.07 Billion colors  
100% AdobeRGB  
100% sRGB  
100% AdobeRGB  
100% sRGB  
100% REC709  
98% DCI-P3  
100% REC709  
98% DCI-P3  
Resolution Specifications  
Horizontal scan range  
Vertical scan range  
30 kHz to 88 kHz  
50 Hz to 75 Hz  
Maximum preset resolution  
2560 x 1440 at 60 Hz  
Video display capabilities  
480i, 480p, 576i, 576p, 720p, 1080i, 1080p, QHD  
(DP & HDMI & MHL playback)  
Preset Display Modes  
Horizontal  
Frequency  
(kHz)  
Sync Polarity  
(Horizontal/  
Vertical)  
Vertical  
Frequency (Hz)  
Pixel Clock  
(MHz)  
Display Mode  
720 x 400  
31.5  
31.5  
70.0  
60.0  
75.0  
60.0  
75.0  
60.0  
75.0  
75.0  
60.0  
75.0  
60.0  
60.0  
24  
28.3  
25.2  
-/+  
-/-  
VESA, 640 x 480  
VESA, 640 x 480  
VESA, 800 x 600  
VESA, 800 x 600  
VESA, 1024 x 768  
VESA, 1024 x 768  
VESA, 1152 x 864  
VESA, 1280 x 1024  
VESA, 1280 x 1024  
VESA, 1600 x 1200  
VESA, 1920 x 1080  
VESA, 2048 x 1080  
VESA, 2048 x 1080  
VESA, 2560 x 1440  
37.5  
31.5  
-/-  
37.9  
40.0  
+/+  
+/+  
-/-  
46.9  
48.4  
60.0  
67.5  
49.5  
65.0  
78.8  
+/+  
+/+  
+/+  
+/+  
+/+  
+/+  
+/-  
+/-  
+/-  
108.0  
108.0  
135.0  
162.0  
148.5  
58.22  
147.16  
241.5  
64.0  
80.0  
75.0  
67.5  
26.27  
66.58  
88.8  
60  
60.0  
About Your Monitor  
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11  
MHL Source Display Modes  
Display Mode  
Frequency (Hz)  
640 x 480p  
720 x 480p  
60  
60  
50  
60  
50  
60  
50  
60  
50  
30  
60  
720 x 576p  
720 (1440) x 480i  
720 (1440) x 576i  
1280 x 720p  
1280 x 720p  
1920 x 1080i  
1920 x 1080i  
1920 x 1080p  
1920 x 1080p  
MST Multi-Stream Transport (MST) Modes  
MST Source Monitor  
Maximum number of external monitor that can be  
supported  
2560 x 1440/60 Hz 1920 x 1200/60 Hz 1920 x 1080/60 Hz  
2560 x 1440/60 Hz  
1
2
2
NOTE: Maximum external monitor resolution supported is 2560x1440 60Hz only.  
Electrical Specifications  
Video input signals  
Digital video signal for each differential line.  
Per differential line at 100 ohm impedance.  
DP/HDMI/MHL signal input support  
Input voltage/ frequency/  
current  
100-240 VAC / 50 or 60 Hz 3 Hz / 1.6 A (maximum)  
Inrush current  
120 V: 30 A (Max.)  
240 V: 60 A (Max.)  
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About Your Monitor  
Physical Characteristics  
Model  
UP2516D  
UP2716D  
Connector type  
DP connector (include DP in  
and DP out)  
DP connector (include DP in  
and DP out)  
mDP connector  
mDP connector  
HDMI (MHL) 1/HDMI (MHL) 2  
connector  
HDMI (MHL) 1/HDMI (MHL) 2  
connector  
Audio line-out  
Audio line-out  
USB 3.0 update stream port  
connector.  
USB 3.0 update stream port  
connector.  
USB 3.0 down stream port  
connector x 4.  
USB 3.0 down stream port  
connector x 4.  
(Port with  
lightning icon (Port with  
lightning  
is for BC 1.2)  
icon is for BC 1.2)  
Signal cable type  
mDP to DP 1.8 M cable.  
USB 3.0 1.8 M cable.  
mDP to DP 1.8 M cable.  
USB 3.0 1.8 M cable.  
Dimensions (with stand)  
Height (extended)  
528.0 mm (20.79 inches)  
540.3 mm (21.27 inches)  
410.3 mm (16.15 inches)  
611.4 mm (24.07 inches)  
200.3 mm (7.89 inches)  
Height (compressed) 398.0 mm (15.67 inches)  
Width  
Depth  
567.7 mm (22.35 inches)  
200.3 mm (7.89 inches)  
Dimensions (without stand)  
Height  
337.9mm (13.30 inches)  
362.5 mm (14.27 inches)  
611.4 mm (24.07 inches)  
51.4 mm (2.02 inches)  
Width  
567.7 mm (22.35 inches)  
51.6 mm (2.03 inches)  
Depth  
Stand dimensions  
Height (extended)  
433.4 mm (17.06 inches)  
433.4 mm (17.06 inches)  
387.2 mm(15.24 inches)  
292.4 mm (11.51 inches)  
200.3 mm (7.89 inches)  
Height (compressed) 387.2 mm(15.24 inches)  
Width  
292.4 mm (11.51 inches)  
200.3 mm (7.89 inches)  
Depth  
Weight  
Weight with  
packaging  
8.80 kg (19.40 lb)  
6.96 kg (15.34 lb)  
9.52 kg (20.99 lb)  
7.42 kg (16.36 lb)  
Weight with stand  
assembly and cables  
Weight without  
stand assembly  
(For wall mount  
or VESA mount  
considerations - no  
cables)  
4.10 kg (9.04 lb)  
4.56 kg (10.05 lb)  
About Your Monitor  
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13  
Weight of stand  
assembly  
2.55 kg (5.62 lb)  
5.5 1.5 GU  
2.55 kg (5.62 lb)  
5.5 1.5 GU  
Front frame gloss  
Environmental Characteristics  
Model  
UP2516D/UP2716D  
Temperature:  
Operating  
0°C to 35°C (32°F to 95°F)  
Non-operating  
Humidity:  
–20°C to 60°C (–4°F to 140°F)  
Operating  
10% to 80% (non-condensing)  
5% to 90% (non-condensing)  
Non-operating  
Altitude:  
Operating  
5,000 m (16,404 ft) (maximum)  
12,192 m (40,000 ft) (maximum)  
Non-operating  
Thermal  
dissipation  
443.7 BTU/hour (maximum)  
153.6 BTU/hour (typical)  
Power Management Modes  
If you have VESA’s DPM-compliant video card or software installed in your PC, the  
monitor can automatically reduce its power consumption when not in use. This is  
referred to as power save mode*. If the computer detects input from the keyboard,  
mouse, or other input devices, the monitor automatically resumes functioning. The  
following table shows the power consumption and signaling of this automatic power  
saving feature.  
VESA  
Modes  
Horizontal Vertical Video Power Indicator  
Power Consumption  
Sync  
Sync  
Normal  
operation  
Active  
Active  
Active White  
130 W (maximum)**  
45 W (typical)  
Active-off  
mode  
Inactive  
-
Inactive Off  
White  
Less than 0.3 W  
(blinking slowly)  
Off  
Switch off  
-
-
Less than 0.3 W  
Model  
Energy Star  
On Mode  
On Mode  
Power Consumption  
38 W***  
UP2516D  
UP2716D  
40 W***  
14  
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About Your Monitor  
 
The OSD operates only in the normal operation mode. If you press any button in the  
active-off mode, one of the following message is displayed:  
*Zero power consumption in OFF mode can only be achieved by disconnecting  
the AC mains cable from the monitor.  
**Maximum power consumption with maximum luminance.  
*** Energy consumption (On Mode) is tested at 230 Volts / 50 Hz.  
This document is informational only and reflects laboratory performance. Your product  
may perform differently, depending on the software, components and peripherals you  
ordered and shall have no obligation to update such information. Accordingly, the  
customer should not rely upon this information in making decisions about electrical  
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or  
implied.  
Activate the computer and the monitor to gain access to the OSD.  
NOTE: This monitor is ENERGY STAR -compliant.  
About Your Monitor  
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15  
Pin Assignments  
DP connector (in)  
Pin number 20-pin side of the connected signal cable  
1
ML3(n)  
2
GND  
3
ML3(p)  
4
ML2(n)  
5
GND  
6
ML2(p)  
7
ML1(u)  
8
GND  
9
ML1(p)  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
ML0(n)  
GND  
ML0(p)  
CONFIG1  
CONFIG2  
AUX CH (p)  
GND  
AUX CH (n)  
Hot Plug Detect  
Return  
DP_PWR  
16  
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About Your Monitor  
DP connector (out)  
Pin number 20-pin side of the connected signal cable  
1
ML0(p)  
GND  
2
3
ML0(n)  
ML1(p)  
4
5
GND  
6
ML1(n)  
7
ML2(p)  
8
GND  
9
ML2(n)  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
ML3(p)  
GND  
ML3(n)  
CONFIG1  
CONFIG2  
AUX CH(p)  
GND  
AUX CH(n)  
Hot Plug Detect  
Return  
DP_PWR  
About Your Monitor  
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17  
mDP connector  
Pin number 20-pin side of the connected signal cable  
1
GND  
2
Hot Plug Detect  
ML3 (n)  
CONFIG1  
ML3 (p)  
CONFIG2  
GND  
3
4
5
6
7
8
GND  
9
ML2 (n)  
ML0 (p)  
ML2 (p)  
ML0 (p)  
GND  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
GND  
ML1 (n)  
AUX (p)  
ML1 (p)  
AUX (n)  
GND  
DP_PWR  
18  
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About Your Monitor  
HDMI connector  
Pin number 19-pin side of the connected signal cable  
1
TMDS DATA 2+  
2
TMDS DATA 2 SHIELD  
TMDS DATA 2-  
3
4
TMDS DATA 1+  
5
TMDS DATA 1 SHIELD  
TMDS DATA 1-  
6
7
TMDS DATA 0+  
8
TMDS DATA 0 SHIELD  
TMDS DATA 0-  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
TMDS CLOCK+  
TMDS CLOCK SHIELD  
TMDS CLOCK-  
CEC  
Reserved (N.C. on device)  
DDC CLOCK (SCL)  
DDC DATA (SDA)  
DDC/CEC Ground  
+5 V POWER  
HOT PLUG DETECT  
About Your Monitor  
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19  
MHL connector  
Pin number 19-pin side of the connected signal cable  
1
N/C  
2
CD_SENSE  
N/C  
3
4
N/C  
5
TMDS_GND  
N/C  
6
7
MHL+  
8
MHL_Shield  
MHL-  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
2Shell  
N/C  
TMDS_GND  
N/C  
N/C  
N/C  
CD_PULLUP  
N/C  
VBUS_CBUS_GND  
VBUS  
CBUS  
Shield  
20  
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About Your Monitor  
Universal Serial Bus (USB)  
This section gives you information about the USB ports available on your monitor.  
NOTE: Up to 2 A on USB downstream port (port  
with lightning icon) with  
BC 1.2 compliance devices; up to 0.9 A on the other 3 USB downstream ports.  
Your computer has the following USB ports:  
2 upstream - bottom  
4 downstream - 2 at left side, 2 at bottom  
Power Charging Port - the one on the left side (Port with  
lightning icon);  
supports fast current charging capability if the device is BC 1.2 compatible.  
NOTE: The monitor’s USB ports work only when the monitor is on or in the power  
save mode. If you turn off the monitor and then turn it on, the attached peripherals  
may take a few seconds to resume normal functionality.  
Transfer speed  
SuperSpeed  
Hi-Speed  
Data rate  
5 Gbps  
Power consumption  
4.5 W (Max., each port)  
2.5 W (Max., each port)  
2.5 W (Max., each port)  
480 Mbps  
12 Mbps  
Full speed  
USB upstream port  
USB downstream port  
Pin number Signal name  
Pin number Signal name  
1
VBUS  
1
VBUS  
2
D-  
2
D-  
3
D+  
3
D+  
4
GND  
4
GND  
5
StdB_SSTX-  
StdB_SSTX+  
GND_DRAIN  
StdB_SSRX-  
StdB_SSRX+  
Shield  
5
StdA_SSRX-  
StdA_SSRX+  
GND_DRAIN  
StdA_SSTX-  
StdA_SSTX+  
Shield  
6
6
7
7
8
8
9
9
Shell  
Shell  
About Your Monitor  
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21  
Plug-and-Play  
You can install the monitor in any Plug-and-Play-compatible system. The monitor  
automatically provides the computer system with its extended display identification data  
(EDID) using display data channel (DDC) protocols so the computer can configure itself  
and optimize the monitor settings. Most monitor installations are automatic; you can  
select different settings if desired. For more information about changing the monitor  
settings, see Operating the Monitor.  
LCD Monitor Quality and Pixel Policy  
During the LCD monitor manufacturing process, it is not uncommon for one or more  
pixels to become fixed in an unchanging state which are hard to see and do not affect  
the display quality or usability. For more information on LCD Monitor Pixel Policy, see  
Dell support site at: http://www.dell.com/support/monitors.  
22  
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About Your Monitor  
Setting Up the Monitor  
Attaching the Stand  
NOTE: The stand riser and stand base are detached when the monitor is shipped  
from the factory.  
NOTE: The procedure below is applicable for the default stand. If you purchased  
any other stand, see the documentation shipped with the stand to set it up.  
CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the  
display panel.  
To attach the monitor stand:  
• Remove the monitor protective cover and place the moitor with its front facing  
downward on it.  
• Insert the two tabs on the upper part of the stand to the groove on the back of  
the monitor.  
• Press the stand down till it snaps into its place.  
Setting Up the Monitor  
|
23  
Hold the stand base with the triangle  
mark facing upward.  
Align the stand base protruded blocks to the matching slot on the stand.  
Insert the stand base blocks fully into the stand slot.  
24  
|
Setting Up the Monitor  
Lift the screw handle and turn the  
screw clockwise.  
After fully tighten the screw, fold the  
screw handle flat within the recess.  
Setting Up the Monitor  
|
25  
Using the Tilt, Swivel, and Vertical Extension  
NOTE: This is applicable for a monitor with a stand. If you purchased any other  
stand, refer to the respective stand setup guide for set up instructions.  
Tilt, Swivel and Vertical Extension  
With the stand attached to the monitor, you can tilt the monitor for the most  
comfortable viewing angle.  
NOTE: The stand is detached when the monitor is shipped from the factory.  
Rotating the Monitor  
Before you rotate the monitor, your monitor should be fully vertically extended and fully  
tilted up to avoid hitting the bottom edge of the monitor.  
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with  
your Dell computer, you require an updated graphics driver that is not included with  
26  
|
Setting Up the Monitor  
 
this monitor. To download the graphics driver, go to www.dell.com/support and see  
the Download section for Video Drivers for latest driver updates.  
NOTE: When in the Portrait View Mode, you may experience performance  
degradation in graphic-intensive applications (3D Gaming and etc.).  
Adjusting the Rotation Display Settings of Your System  
After you have rotated your monitor, you need to complete the procedure below to  
adjust the Rotation Display Settings of your System.  
NOTE: If you are using the monitor with a non-Dell computer, you need to go the  
graphics driver website or your computer manufacturer website for information on  
rotating the ’contents’ on your display.  
To adjust the Rotation Display Settings:  
1
Right-click on the desktop and click Properties.  
Select the Settings tab and click Advanced.  
2
3
4
5
If you have an ATI graphics card, select the Rotation tab and set the preferred  
rotation.  
If you have an nVidia graphics card, click the nVidia tab, in the left-hand column  
select NVRotate, and then select the preferred rotation.  
If you have an Intel® graphics card, select the Intel graphics tab, click Graphic  
Properties, select the Rotation tab, and then set the preferred rotation.  
NOTE: If you do not see the rotation option or it is not working correctly, go to  
www.dell.com/support and download the latest driver for your graphics card.  
Connecting Your Monitor  
WARNING: Before you begin any of the procedures in this section, follow the  
To connect your monitor to the computer:  
1
Turn off your computer.  
2
Connect the mDP-DP/HDMI/USB cable from your monitor to  
the computer. (Vertically extend and tilt the monitor completely to rotate it for  
cable connection. See Rotating the Monitor.)  
3
Switch on your monitor.  
4 Select the correct input source at Monitor OSD Menu and turn on your  
computer.  
NOTE: UP2X16D default setting is DP 1.2. DP 1.1 Graphic card may not display  
connection to the PC” to change default setting.  
Setting Up the Monitor  
|
27  
 
Connecting the DP (or mDP) cable  
NOTE: Default is DP port. Select input source on monitor to switch to mDP.  
Connecting the HDMI cable(Optional)  
Connecting the monitor for DP Multi-Stream Transport (MST)  
function  
NOTE: Supports the DP MST feature. To make use of this feature, your PC  
Graphics Card must be certified to DP1.2 with MST option.  
NOTE: Remove the rubber plug when use DP out connector.  
28  
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Setting Up the Monitor  
 
Connecting the USB cable  
After you have completed connecting the DP-mDP cables, follow the procedure below  
to connect the USB 3.0 cable to the computer and complete your monitor setup:  
1
a. Connect one computer:  
Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port  
on your computer.  
b. Connect two computers:  
Connect the upstream USB 3.0 ports to appropriate USB 3.0 ports on the two  
computers. Then use the OSD menu to select between the two USB upstream  
sources and input sources. See USB Select Switch.  
NOTE: When connecting two computers to the monitor, the monitor’s USB  
downstream ports for the keyboard and mouse can be assigned to different input  
signals from the two computers by changing the USB Selection setting from the  
OSD menu. (See USB Selection for details)  
2
3
Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.  
Plug the power cables for your computer and monitor into nearby outlet.  
a. Connect one computer  
b. Connect two computers  
4
Turn On the monitor and the computer.  
If your monitor displays an image, installation is complete. If it does not display an  
image, see Troubleshooting.  
Setting Up the Monitor  
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29  
Using the Mobile-High Definition Link (MHL)  
NOTE: This monitor is MHL ready.  
NOTE: To use the MHL function, use only MHL certified cable and source devices  
that support MHL output.  
NOTE: Some MHL source devices may take more than a few seconds or longer to  
output an image, depending on MHL source devices.  
NOTE: When the connected MHL source device enters standby mode, the monitor  
displays a black screen or the message below, depending on MHL source device’s  
output.  
To enable MHL connection, please perform the below steps:  
1
Plug the power cable on your monitor into a AC outlet.  
2
Connect the (micro) USB port on your MHL source device to HDMI (MHL) port  
on the monitor with a MHL certified cable (see Bottom View for details).  
3 Turn on the monitor and the MHL source device.  
4
5
Select input source on monitor to HDMI (MHL) by using OSD menu (see Using  
If the monitor does not display an image, see Mobile High-Definition Link  
30  
|
Setting Up the Monitor  
Organizing Your Cables  
After attaching all necessary cables to your monitor and computer, (see Connecting  
Your Monitor for cable attachment) organize all cables as shown above.  
Removing the Monitor Stand  
CAUTION: To prevent scratches on the LCD screen while removing the  
stand, make sure that the monitor is placed on a soft, clean surface.  
NOTE: The procedure below is applicable for the default stand. If you  
purchased any other stand, see the documentation shipped with the stand to  
set it up.  
To remove the stand:  
1
2
3
Place the monitor on a soft cloth or cushion.  
Press and hold the stand-release button.  
Lift the stand up and away from the monitor.  
Setting Up the Monitor  
|
31  
Wall Mounting (Optional)  
NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit.  
Refer to the instructions that come with the VESA-compatible wall mounting kit.  
1
2
3
Place the monitor on a soft cloth or cushion on a stable, flat table.  
Remove the stand.  
Use a Phillips crosshead screwdriver to remove the four screws securing the  
plastic cover.  
4
5
Attach the mounting bracket from the wall mounting kit to the monitor.  
Mount the monitor on the wall by following the instructions that comes with the  
wall mounting kit.  
NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum  
weight/load bearing capacity of 4.10 kg (UP2516D)/4.56 Kg (UP2716D).  
32  
|
Setting Up the Monitor  
Operating the Monitor  
Turning on the Monitor  
Press the  
button to turn on the monitor.  
Using the Front Panel Controls  
Use the control buttons on the front of the monitor to adjust the characteristics of the  
image being displayed. As you use these buttons to adjust the controls, an OSD shows  
the numeric values of the characteristics as they change.  
Operating the Monitor  
|
33  
 
The following table describes the front panel buttons:  
Front-Panel Button  
Description  
1
Use this button to choose from a list of preset  
color modes.  
Shortcut key:  
Preset Modes  
2
3
4
Use this button to directly access the “Brightness/  
Contrast” menu.  
Shortcut key:  
Brightness/Contrast  
Use this button to choose from a list of Input Source.  
Shortcut key:  
Input Source  
Use this menu button to launch the on-screen  
display (OSD) and select the OSD menu.  
Menu  
Exit  
5
6
Use this button to go back to the main menu or exit  
the OSD main menu.  
Use the Power button to turn the monitor On and  
Off.  
The white LED indicates the monitor is On and fully  
functional.  
Power (with power light  
indicator)  
A glowing white LED indicates DPMS Power Save  
Mode.  
34  
|
Operating the Monitor  
Front-Panel Button  
Use the buttons on the front of the monitor to adjust the image settings.  
Front Panel Button  
Description  
1
Use the Up (increase) and Down (decrease) keys to adjust  
items in the OSD menu.  
Up  
Down  
2
Use the OK button to confirm your selection.  
OK  
3
Use the Back button to go back to the previous menu.  
Back  
Operating the Monitor  
|
35  
Using the On-Screen Display (OSD) Menu  
Accessing the Menu System  
NOTE: Any changes you make using the OSD menu are automatically saved if  
you move to another OSD menu, exit the OSD menu, or wait for the OSD menu  
to disappear.  
1 Press the  
button to launch the OSD menu and display the main menu.  
2 Press the  
and  
buttons to move between options. As you move from one  
icon to another, the option name is highlighted.  
3 Press the  
4 Press the  
5 Press  
or  
button once to activate the highlighted option.  
buttons to select the desired parameter.  
and  
to enter the slide bar and then use the  
or  
button, according to the  
indicators on the menu, to make your changes.  
6 Press the  
button once to return to the main menu to select another option or  
button two or three times to exit from the OSD menu.  
press the  
36  
|
Operating the Monitor  
 
Icon Menu and  
Submenus  
Description  
Brightness/  
Contrast  
Use this menu to activate Brightness/Contrast adjustment.  
Brightness  
Brightness adjusts the luminance of the backlight  
(minimum 0; maximum 100).  
Press the  
Press the  
button to increase brightness.  
button to decrease brightness.  
NOTE: Manual adjustment of Brightness is disabled when  
Dynamic Contrast is switched on.  
Contrast  
Adjust the Brightness first, and then adjust Contrast only if  
further adjustment is necessary.  
Press the  
button to increase contrast and press the  
button to decrease contrast (between 0 and 100).  
Contrast adjusts the difference between darkness and  
lightness on the monitor.  
Input Source  
Use the Input Source menu to select between different  
video inputs that are be connected to your monitor.  
Operating the Monitor  
|
37  
 
Icon Menu and  
Submenus  
Description  
DP  
Select DP input when you are using the DP (DisplayPort)  
connector.  
Use  
to select the DP input source.  
mDP  
Select mDP input when you are using the  
mDP (mini DisplayPort) connector.  
Use  
to select the mDP input source.  
HDMI/MHL 1 Select the HDMI/MHL 1 input when you are using the HDMI  
connector.  
Use  
to select the HDMI/MHL 1 input source.  
HDMI/MHL 2 Select the HDMI/MHL 2 input when you are using the HDMI  
connector.  
Use  
to select the HDMI/MHL 2 input source.  
Auto Select  
Use  
to select Auto Select, the monitor scans for available  
input sources.  
Reset Input  
Source  
Resets your monitor’s Input Source settings to the factory  
defaults.  
Color  
Use the Color menu to adjust the color setting mode.  
38  
|
Operating the Monitor  
Icon Menu and  
Submenus  
Description  
Preset Mode When you select Preset Modes, you can choose Standard,  
Multimedia, Movie, Game, Paper, Color Temp., Color Space,  
or Custom Color from the list.  
Standard: Default color settings. This is the default preset  
mode.  
Multimedia: Ideal for multimedia applications.  
Movie: Ideal for movies.  
Game: Ideal for most gaming applications.  
Paper: Loads brightness and sharpness settings ideal for  
viewing text. Blend the text background to simulate paper  
media without affecting color images. Applies to RGB input  
format only.  
Color Temp.: The screen appears warmer with a red/yellow  
tint with slider set at 5,000K or cooler with blue tint with  
slider set at 10,000K.  
Operating the Monitor  
|
39  
Icon Menu and  
Submenus  
Description  
Color Space: Allows users to select the color space: Adobe  
RGB, sRGB, Rec 709, DCI-P3, CAL1, CAL2.  
Adobe RGB: This mode is compatible with Adobe RGB  
(100% coverage).  
sRGB: Emulates 100% sRGB.  
Rec 709: This mode matches 100% Rec 709 standard.  
DCI-P3: This mode reproduces 98% of DCI-P3 digital  
cinema color standard.  
CAL1/CAL2: User calibrated preset mode using Dell  
Ultrasharp Color Calibration Software or other Dell  
approved software. Dell Ultrasharp Color Calibration  
Software works with the X-rite colorimeter i1Display  
Pro. The i1Display Pro can be purchased from the Dell  
Electronics, Software and Accessories website.  
NOTE: Accuracy of sRGB, Adobe RGB, Rec 709, DCI-P3, CAL1  
and CAL2 are optimized for RGB input color format.  
NOTE: Factory Reset will remove all calibrated data in CAL1  
and CAL2.  
40  
|
Operating the Monitor  
Icon Menu and  
Submenus  
Description  
Custom Color: Allows you to manually adjust the color  
settings. Press the  
and  
buttons to adjust the Red,  
Green, and Blue values and create your own preset color  
mode.  
Use the  
and  
buttons to select the Gain, Offset, Hue,  
Saturation.  
Gain: Select it to adjust input RGB signal gain level  
(default value are 100).  
Offset: Select it to adjust RGB black-level offset value  
(default value are 50) to control your monitor base  
color.  
Hue: Select it to adjust RGBCMY hue value individually  
(default value are 50).  
Saturation: Select it to adjust RGBCMY saturation value  
individually (default value are 50).  
Operating the Monitor  
|
41  
Icon Menu and  
Submenus  
Description  
Input Color  
Format  
Allows you to set the video input mode to:  
RGB: Select this option if your monitor is connected to a  
computer (or DVD player) using the HDMI, mDP-DP cable or  
MHL devices using the MHL cable.  
YPbPr: Select this option if your DVD player supports only  
YPbPr output.  
Gamma  
Allows you to set the Gamma to PC or MAC.  
Reset Color  
Display  
Resets your monitor’s color settings to the factory defaults.  
Use the Display menu to adjust image.  
Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize, 4:3, or 1:1.  
Monitor  
Sleep  
Sleep After Timeout: Monitor goes into sleep after timeout.  
Never: Monitor never goes into sleep.  
Sharpness  
Makes the image look sharper or softer.  
Use  
or  
to adjust the sharpness from ‘0’ to ‘100’.  
42  
|
Operating the Monitor  
Icon Menu and  
Submenus  
Description  
Dynamic  
Contrast  
Allows you to increase the level of contrast to provide sharper  
and more detailed image quality.  
Push the  
or “Off”.  
button to select the Dynamic Contrast “On”  
NOTE: Dynamic Contrast provides higher contrast if you  
select Game or Movie preset mode.  
Response  
Time  
Allows you to set the Response Time to Normal or Fast.  
MST  
DP Multi Stream Transport, Set to ON enables MST(DP out),  
Set to OFF disables MST function.  
Uniformity  
Select screen brightness and color uniformity compensation  
Compensation settings. Calibrated is factory calibrated setting by default.  
Uniformity Compensation adjusts different areas of the screen  
with respect to the center to achieve uniform brightness and  
color over the entire screen.  
Display Info Displays the monitor’s current settings.  
Reset Display Restores the display settings to factory defaults.  
Operating the Monitor  
|
43  
Icon Menu and  
Submenus  
Description  
PIP/PBP  
This function brings up a window displaying image from  
another input source. Thus you can watch two images from  
different sources at the same time.  
Sub - Window  
Main Window  
HDMI/ HDMI/  
DP  
mDP  
MHL1  
MHL2  
DP  
X
X
X
X
mDP  
HDMI/MHL1  
HDMI/MHL2  
NOTE: When you use the PIP/PBP feature, the DP MST (Daisy  
Chain) function is disabled.  
44  
|
Operating the Monitor  
Icon Menu and  
Submenus  
Description  
PIP/PBP Mode Adjusts the PBP (Picture by Picture) model to PIP Small, PIP  
Large, PBP Aspect Ratio, or PBP Fill. You can disable this  
feature by selecting Off.  
PIP  
PBP Aspect Ratio  
I
II  
I
II  
PBP Full  
off  
I
II  
I
PIP/PBP (Sub) Select between the different video signals that may be  
connected to your monitor for the PIP/PBP sub-window.  
PIP Location  
Select PIP sub-window position.  
Use or to browse and  
to select Top-Left, Top-  
Right, Bottom-Right, or Bottom-left.  
USB Select  
Switch  
Select to switch between the USB upstream sources in PBP  
mode.  
Video Swap  
Swap Main & Sub video.  
Contrast (Sub) Change Contrast settings of Sub video.  
Operating the Monitor  
|
45  
 
Icon Menu and  
Submenus  
Description  
USB Selection Select the USB upstream signals from the list: DP, mDP, HDMI,  
and MHL, thus the monitor’s USB downstream port (eg.  
keyboard and mouse) can be used by the current input signals  
when connecting a computer to either one of the upstream  
ports.  
The display and USB upstream ports connection can be  
changed by selecting the input source function.  
When you use only one upstream port, the connected  
upstream port is active.  
NOTE: To prevent data damage or loss, before changing  
USB upstream ports, make sure that NO USB storage devices  
are in use by the computer connected to the monitor’s USB  
upstream port.  
USB 1  
USB 2  
Audio  
Use the  
Use the  
to Indicate the input signal for USB 1.  
to Indicate the input signal for USB 2.  
46  
|
Operating the Monitor  
 
Icon Menu and  
Submenus  
Description  
Audio source Allows you to set the audio source from the main window or  
the sub-window.  
Reset Audio  
Energy  
Select this option to restore default audio settings.  
Power  
Allows you to set the state of the power light to save energy.  
Button LED  
USB  
Allows you to enable or disable USB function during monitor  
standby mode.  
NOTE: USB ON/OFF under standby mode is only available  
when the USB upstream cable is unplugged. This option will  
be greyed out when the USB upstream cable plugs in.  
Reset Energy Select this option to restore default Energy settings.  
Operating the Monitor  
|
47  
Icon Menu and  
Submenus  
Description  
Menu  
Select this option to adjust the settings of the OSD, such as,  
the languages of the OSD, the amount of time the menu  
remains on screen, and so on.  
Language  
Rotation  
Set the OSD display to one of eight languages.  
(English, Spanish, French, German, Brazilian Portuguese,  
Russian, Simplified Chinese, or Japanese).  
Rotates the OSD by 90 degrees counter-clockwise.  
You can adjust the menu according to your display rotation.  
Transparency Select this option to change the menu transparency by using  
and (min. 0 / max. 100).  
Timer  
OSD Hold Time: Sets the length of time the OSD remains  
active after you press a button.  
Use the  
and  
buttons to adjust the slider in 1-second  
increments, from 5 to 60 seconds.  
Lock  
Controls user access to adjustments. When Lock is selected,  
no user adjustments are allowed. All buttons are locked.  
NOTE:  
Lock function – Either soft lock (through OSD menu) or hard  
lock (Press and hold the exit button 6 sec)  
Unlock function – Only hard unlock (Press and hold the exit  
button 6 sec)  
Reset Menu  
Restore the menu settings to factory defaults.  
48  
|
Operating the Monitor  
 
Icon Menu and  
Submenus  
Description  
Personalize  
Select from Preset Modes, Brightness/Contrast, Input Source,  
Aspect Ratio, Rotation, PIP/PBP Modes, USB Select Switch, or  
Video Swap and set as shortcut key.  
Reset  
Personalization  
Restores shortcut keys to factory defaults.  
Other  
Select this option to adjust the OSD settings, such as the  
DDC/CI, LCD conditioning, and so on.  
Button  
Sound  
The monitor beeps every time a new option is selected in the  
menu. This feature enables or disables the sound.  
Operating the Monitor  
|
49  
Icon Menu and  
Submenus  
Description  
DDC/CI  
DDC/CI (Display Data Channel/Command Interface) allows  
you to adjust the monitor settings using software on your  
computer.  
Select Disable to turn off this feature.  
Enable this feature for best user experience and optimum  
performance of your monitor.  
LCD  
Helps reduce minor cases of image retention. Depending on  
Conditioning the degree of image retention, the program may take some  
time to run. Select Enable to start the process.  
Reset Other Restores other settings, such as DDC/CI, to factory defaults.  
Factory Reset Restores all OSD settings to the factory defaults.  
NOTE: This monitor has a built-in feature to automatically calibrate the brightness  
to compensate for LED aging.  
50  
|
Operating the Monitor  
OSD Warning Messages  
When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie),  
manual brightness adjustment is disabled.  
When the monitor does not support a particular resolution mode, you can see the  
following message:  
This means that the monitor cannot synchronize with the signal that it is receiving from  
the computer. See Monitor Specifications for the Horizontal and Vertical frequency  
ranges addressable by this monitor. Recommended mode is 2560 x 1440.  
You can see the following message before the DDC/CI function is disabled:  
Operating the Monitor  
|
51  
When the monitor enters the Power Save mode, the following message appears:  
Activate the computer and wake up the monitor to gain access to the OSD.  
If you press any button other than the power button, the following messages will appear  
depending on the selected input:  
If either DP, mDP, HDMI/MHL 1 or HDMI/MHL 2 input is selected and the corresponding  
cable is not connected, a floating dialog box as shown below appears.  
or  
52  
|
Operating the Monitor  
or  
or  
See Troubleshooting for more information.  
Operating the Monitor  
|
53  
Troubleshooting  
WARNING: Before you begin any of the procedures in this section, follow the  
Self-Test  
Your monitor provides a self-test feature that allows you to check whether your monitor  
is functioning properly. If your monitor and computer are properly connected but the  
monitor screen remains dark, run the monitor self-test by performing the following  
steps:  
1
Turn off both your computer and the monitor.  
2
Unplug the video cable from the back of the computer. To ensure proper Self-Test  
operation, remove all digital and the analog cables from the back of computer.  
3
Turn on the monitor.  
The floating dialog box should appear on-screen (against a black background), if the  
monitor cannot sense a video signal and is working correctly. While in self-test mode,  
the power LED remains white. Also, depending upon the selected input, one of the  
dialogs shown below will continuously scroll through the screen.  
or  
54  
|
Troubleshooting  
 
or  
or  
4
5
This box also appears during normal system operation, if the video cable becomes  
disconnected or damaged.  
Turn off your monitor and reconnect the video cable; then turn on both your  
computer and the monitor.  
If your monitor screen remains blank after you use the previous procedure, check your  
video controller and computer, because your monitor is functioning properly.  
Troubleshooting  
|
55  
Built-in Diagnostics  
Your monitor has a built-in diagnostic tool that helps you determine if the screen  
abnormality you are experiencing is an inherent problem with your monitor, or with your  
computer and video card.  
NOTE: You can run the built-in diagnostics only when the video cable is unplugged  
and the monitor is in self-test mode.  
To run the built-in diagnostics:  
1
Make sure that the screen is clean (no dust particles on the surface of the screen).  
Unplug the video cable(s) from the back of the computer or monitor. The monitor  
then goes into the self-test mode.  
2
3
Press and hold Button 1 and Button 4 on the front panel simultaneously for 2  
seconds. A gray screen appears.  
4
5
6
7
Carefully inspect the screen for abnormalities.  
Press Button 4 on the front panel again. The color of the screen changes to red.  
Inspect the display for any abnormalities.  
Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text  
screens.  
The test is complete when the text screen appears. To exit, press Button 4 again.  
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,  
the monitor is functioning properly. Check the video card and computer.  
56  
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Troubleshooting  
Common Problems  
The following table contains general information about common monitor problems you  
might encounter and the possible solutions:  
Common  
Symptoms  
What You  
Experience  
Possible Solutions  
No Video/Power No picture  
LED off  
Ensure that the video cable connecting the  
monitor and the computer is properly connected  
and secure.  
Verify that the power outlet is functioning  
properly using any other electrical equipment.  
Ensure that the power button is depressed fully.  
Ensure that the correct input source is selected in  
the Input Source menu.  
No Video/Power No picture or no Increase brightness & contrast controls via OSD.  
LED on  
brightness  
Perform monitor self-test feature check.  
Check for bent or broken pins in the video cable  
connector.  
Run the built-in diagnostics.  
Ensure that the correct input source is selected in  
the Input Source menu.  
Missing Pixels  
LCD screen has • Cycle power on-off.  
spots • Pixel that is permanently off is a natural defect  
that canoccur in LCD technology.  
• For more information on Dell Monitor Quality  
and Pixel Policy, see Dell Support site at: http://  
Stuck-on Pixels LCD screen has • Cycle power On-Off.  
bright spots • Pixel that is permanently off is a natural defect  
that canoccur in LCD technology.  
• For more information on Dell Monitor Quality  
and PixelPolicy, see Dell Support site at: http://  
Brightness  
Problems  
Picture too dim Reset the monitor to factory settings.  
or too bright  
Adjust brightness & contrast controls via OSD.  
Safety Related  
Issues  
Visible signs of  
smoke or sparks Contact Dell immediately.  
Do not perform any troubleshooting steps.  
Intermittent  
Problems  
Monitor  
Ensure that the video cable connecting the  
malfunctions on monitor to the computer is connected properly  
& off  
and is secure.  
• Reset the monitor to factory settings.  
Perform monitor self-test feature check to  
determine if the intermittent problem occurs in  
self-test mode.  
Troubleshooting  
|
57  
Common  
Symptoms  
What You  
Experience  
Possible Solutions  
Missing Color  
Picture missing Perform monitor self-test.  
color  
Ensure that the video cable connecting the  
monitor to the computer is connected properly  
and is secure.  
Check for bent or broken pins in the video cable  
connector.  
Wrong Color  
Picture color  
not good  
Change the settings of the Preset Modes in the  
Color menu OSD depending on the application.  
Adjust R/G/B value under Custom. Color in Color  
menu OSD.  
Change the Input Color Format to PC RGB or  
YPbPr in the Color menu OSD.  
Run the built-in diagnostics.  
Image retention Faint shadow  
Use the Power Management feature to turn off  
from a static  
image left on  
from the static  
the monitor at all times when not in use (for more  
image displayed information, see Power Management Modes).  
the monitor for appears on the Alternatively, use a dynamically changing  
a long period of screen  
time  
screensaver.  
Product Specific Problems  
Specific  
Symptoms  
What You  
Experience  
Possible Solutions  
Screen image is Image is  
Check the Aspect Ratio setting in the Display  
too small  
centered on  
menu OSD.  
screen, but does Reset the monitor to factory settings.  
not fill entire  
viewing area  
Cannot adjust  
the monitor  
with the buttons screen  
on the front  
OSD does not  
appear on the  
Turn off the monitor, unplug the monitor power  
cable, plug it back, and then turn on the monitor.  
Check whether the OSD menu is locked. If yes,  
press and hold the button beside the power  
button for 6 seconds to unlock (for more  
information, see Lock).  
panel  
No Input Signal No picture,  
Check the signal source. Ensure the computer  
is not in the power saving mode by moving the  
mouse or pressing any key on the keyboard.  
Check whether the signal cable is plugged in  
properly. Re-plug the signal cable if necessary.  
Reset the computer or video player.  
when user  
controls are  
pressed  
the LED light is  
white  
The picture  
The picture  
Due to different video formats (aspect ratio) of  
does not fill the cannot fill the  
entire screen  
DVDs, the monitor may display in full screen.  
height or width Run the built-in diagnostics.  
of the screen  
58  
|
Troubleshooting  
Specific  
Symptoms  
What You  
Experience  
Possible Solutions  
No image  
Black screen  
Verify which DP standard (DP 1.1a or DP 1.2) is  
your Graphics Card certified to. Download and  
install the latest graphics card driver.  
Some DP 1.1a graphics card cannot support  
DP 1.2 monitors. Go to OSD menu, under Input  
Source selection, press and hold DP select  
key for 8 sec to change the monitor setting from  
DP 1.2 to DP 1.1a.  
when using DP  
connection to  
the PC  
Mobile High-Definition Link (MHL) Specific Problems  
Specific  
Symptoms  
What You  
Experience  
Possible Solutions  
MHL interface is Cannot see  
Ensure your MHL cable and MHL device are MHL  
certified.  
not working  
MHL device  
image shown  
Check your MHL device is turned on.  
on the monitor Check your MHL device is not in standby mode.  
Check physical MHL cable connection is  
corresponding to input source selected on OSD  
Menu: HDMI (MHL).  
Wait for 30 seconds after connecting MHL cable  
as some MHL devices require longer recovery  
time.  
Troubleshooting  
|
59  
   
Appendix  
Safety Instructions  
For displays with glossy bezels the user should consider the placement of the display as  
the bezel may cause disturbing reflections from surrounding light and bright surfaces.  
WARNING: Use of controls, adjustments, or procedures other than those  
specified in this documentation may result in exposure to shock, electrical  
hazards, and/or mechanical hazards.  
For information on safety instructions, see the Safety, Environmental, and Regulatory  
Information (SERI).  
FCC Notices (U.S. only) and Other Regulatory  
Information  
For FCC notices and other regulatory information, see the regulatory compliance  
website located at www.dell.com/regulatory_compliance.  
Contacting Dell  
NOTE: If you do not have an active Internet connection, you can find contact  
information on your purchase invoice, packing slip, bill, or Dell product catalog.  
Dell provides several online and telephone-based support and service options.  
Availability varies by country and product, and some services may not be available in  
your area.  
To get online Monitor support content:  
To contact Dell for sales, technical support, or customer service issues:  
1
2
Verify your country or region in the Choose A Country/Region drop-down menu  
at the top-left corner of the page.  
3
4
5
Click Contact Us next to the country dropdown.  
Select the appropriate service or support link based on your need.  
Choose the method of contacting Dell that is convenient for you.  
60  
|
Appendix  
   
Setting Up Your Monitor  
Setting Display Resolution to 2560 x 1440 (maximum)  
For best performance, set the display resolution to 2560 x 1440 pixels by performing the  
following steps:  
In windows 7, Windows 8, Windows 8.1 and Windows 10  
1 For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic  
desktop.  
2 Right-click on the desktop and click Screen Resolution.  
3 Click the Dropdown list of the Screen Resolution and select 2560 x 1440.  
4 Click OK.  
If you do not see the recommended resolution as an option, you may need to update  
your graphics driver. Please choose the scenario below that best describes the  
computer system you are using, and follow the given steps.  
Dell computer  
1 Go to www.dell.com/support, enter your service tag, and download the latest  
driver for your graphics card.  
2 After installing the drivers for your graphics adapter, attempt to set the resolution to  
2560 x 1440 again.  
NOTE: If you are unable to set the resolution to 2560 x 1440, please contact Dell  
to inquire about a graphics adapter that supports these resolutions.  
Non-Dell computer  
In windows 7, Windows 8, Windows 8.1 and Windows 10  
1 For Windows 8 and Windows 8.1 only, select the desktop tile to switch to classic  
desktop.  
2 Right-click on the desktop and click Change Display Settings.  
3 Click Advanced Settings.  
4 Identify your graphics controller supplier from the description at the top of the  
window (e.g. NVIDIA, ATI, Intel etc.).  
5 Refer to the graphic card provider website for updated driver (for example,  
6 After installing the drivers for your graphics adapter, attempt to set the resolution  
to 2560 x 1440 again.  
NOTE: If you are unable to set the recommended resolution, please contact the  
manufacturer of your computer or consider purchasing a graphics adapter that  
supports the video resolution.  
Appendix  
|
61  
Maintenance Guidelines  
Cleaning Your Monitor  
WARNING: Before cleaning the monitor, unplug the monitor power cable from  
the electrical outlet.  
CAUTION: Read and follow the Safety Instructions before cleaning the monitor.  
For best practices, follow these instructions in the list below while unpacking, cleaning,  
or handling your monitor:  
To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If  
possible, use a special screen-cleaning tissue or solution suitable for the anti-static  
coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed  
air.  
Use a lightly-dampened, soft cloth to clean the monitor. Avoid using detergent of  
any kind as some detergents leave a milky film on the monitor.  
If you notice white powder when you unpack your monitor, wipe it off with a cloth.  
Handle your monitor with care as a darker-colored monitor may get scratched and  
show white scuff marks more than a lighter- colored monitor.  
To help maintain the best image quality on your monitor, use a dynamically  
changing screen saver and turn off your monitor when not in use.  
62  
|
Appendix  

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