DELL ULTRASHARP U2718Q User Manual

Dell UltraSharp U2718Q Monitor  
User’s Guide  
Model: U2718Q  
Regulatory model: U2718Qb  
Contents  
Contents  
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4
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Contents  
About Your Monitor  
Package Contents  
Your monitor ships with the components shown below. Ensure that you have received all  
the components and Contact Dell if something is missing.  
NOTE: Some items may be optional and may not ship with your monitor. Some  
features or media may not be available in certain countries.  
NOTE: To set up with any other stand, please refer to the respective stand setup  
guide for setup instructions.  
Monitor  
Stand Riser  
Stand Base  
About Your Monitor  
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5
   
Power Cable (Varies by  
Country)  
DP Cable (Mini-DP to DP)  
USB 3.0 Upstream Cable  
(Enables the USB Ports on  
the Monitor)  
Quick Setup Guide  
Factory Calibration  
Report  
Safety, Environmental,  
and Regulatory  
Information  
6
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About Your Monitor  
Product Features  
The Dell U2718Q flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid  
Crystal Display (LCD) and LED backlight. The monitor features include:  
68.47 cm (27-inch) viewable area display (measured diagonally).  
3840 x 2160 (16:9) resolution, plus full-screen support for lower resolutions.  
Wide viewing angle to allow viewing from a sitting or standing position.  
Tilt, swivel, vertical extension, and rotation adjustment capabilities.  
Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier  
setup with an elegant viewing experience.  
Removable stand and Video Electronics Standards Association (VESA™) 100 mm  
mounting holes for flexible mounting solutions.  
Plug and play capability if supported by your system.  
Color gamut of 99.9% sRGB with an average Delta E < 2.  
HDR compatible with HDMI 2.0a.  
Extensive digital connectivity with DP, mDP, HDMI, and USB3.0 helps future-proof  
your monitor.  
On-Screen Display (OSD) adjustments for ease of setup and screen optimization.  
Security lock slot.  
Stand lock.  
0.3 W standby power when in the sleep mode.  
Optimizes eye comfort with a flicker-free screen.  
NOTE: The possible long-term effects of blue light emission from the monitor may  
cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView  
feature is designed to reduce the amount of blue light emitted from the monitor to  
optimize eye comfort.  
About Your Monitor  
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7
 
Identifying Parts and Controls  
Front View  
Front panel controls  
Label  
Description  
Function buttons (For more information, see Operating the Monitor  
Power On/Off button (with LED indicator)  
1
)
2
8
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About Your Monitor  
 
Back View  
Back view with monitor stand  
Use  
Label  
Description  
1
VESA mounting holes  
(100 mm x 100 mm -  
behind attached VESA  
Cover)  
Wall mount monitor using VESA-compatible wall  
mount kit (100 mm x 100 mm).  
2
3
4
Regulatory label  
Lists the regulatory approvals.  
Releases stand from monitor.  
Stand release button  
Security lock slot  
Secures monitor with security lock (security lock  
not included).  
5
6
Barcode serial number  
label  
Refer to this label if you need to contact Dell for  
technical support.  
Cable management slot  
Use to organize cables by placing them through  
the slot.  
About Your Monitor  
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9
Side View  
Label  
Description  
Use  
1
USB downstream port Connect your USB device. You can only use this  
connector after you have connected the USB cable to  
the computer and USB upstream connector on the  
monitor.*  
2
USB downstream port Connect to charge your device.  
with Power Charging  
* To avoid signal interference, when a wireless USB device has been connected to a USB  
downstream port, it is NOT recommended to connect any other USB devices to the  
adjacent port(s).  
10  
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About Your Monitor  
Bottom View  
Bottom view without monitor stand  
Description  
Label  
Use  
1
2
3
AC power connector  
HDMI port connector  
Connect the power cable.  
Connect your computer with an HDMI cable.  
Connect your computer with a DP cable.  
DisplayPort in  
connector  
4
Mini DisplayPort in  
connector  
Connect your computer with a Mini-DP to DP cable.  
5
6
Audio-Line out  
Connect your speakers.*  
USB upstream port  
Connect the USB cable that came with your monitor  
to the computer. Once this cable is connected, you  
can use the USB connectors on the monitor.  
7-1 USB downstream port Connect your USB device. You can only use this  
connector after you have connected the USB cable to  
the computer and USB upstream connector on the  
monitor.**  
7-2 USB downstream port Connect to charge your device.  
with Power Charging  
8
Stand lock feature  
To lock the stand to the monitor using a M3 x 6 mm  
screw (screw not included).  
* Headphone usage is not supported for the audio line out connector.  
** To avoid signal interference, when a wireless USB device has been connected to a USB  
downstream port, it is NOT recommended to connect any other USB devices to the  
adjacent port(s).  
About Your Monitor  
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11  
Monitor Specifications  
Flat Panel Specifications  
Model  
U2718Q  
Screen type  
Active matrix - TFT LCD  
In-Plane Switching Type  
16:9  
Panel technology  
Aspect ratio  
Viewable image  
Diagonal  
684.7 mm (27 inches)  
Horizontal, Active Area  
Vertical, Active Area  
Area  
596.74 mm (23.49 inches)  
335.66 mm (13.21 inches)  
2
2
200301.7 mm (310.47 inch )  
0.1554 mm x 0.1554 mm  
163  
Pixel pitch  
Pixel per inch  
Viewing angle  
178° (vertical) typical  
178° (horizontal) typical  
350 cd/m² (typical)  
Luminance output  
Contrast ratio  
Faceplate coating  
Backlight  
1300 to 1 (typical)  
Antiglare with hard-coating 3H  
LED edgelight system  
8 ms (Normal)/5 ms (Fast)  
1.07 billion colors  
Response time  
Color depth  
Color gamut*  
Calibration accuracy  
Built-in devices  
99.9% sRGB, 99.9% Rec 709, 80.7% DCI-P3  
Delta E < 2 (average)  
USB 3.0 super-speed hub (with 1 x USB 3.0 upstream  
port)  
4 x USB 3.0 downstream ports  
Connectivity  
1 x HDMI 2.0 (HDCP 2.2)  
1 x DP 1.2 (HDCP 2.2)  
1 x mDP (HDCP 2.2)  
1 x Audio Line Out port  
1 x USB 3.0 Upstream port  
4 x USB 3.0 Downstream port (2 x BC1.2 included)  
Border width (edge of  
monitor to active area)  
7.3 mm (Top/Left/Right)  
9.0 mm (Bottom)  
12  
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About Your Monitor  
   
Adjustability  
Height adjustable stand  
0 to 130 mm  
Tilt  
-5° to 21°  
Swivel  
Pivot  
-45° to 45°  
-90° to 90°  
Dell Display Manager  
Compatibility (DDM)  
Easy Arrange and other key features  
Security  
Security lock slot (cable lock sold separately)  
* At panel native only, under Custom Mode preset.  
Resolution Specifications  
Model  
U2718Q  
Horizontal scan range  
Vertical scan range  
10 kHz to 137 kHz (automatic)  
49 Hz to 86 Hz (automatic)  
Maximum preset resolution 3840 x 2160 at 60Hz  
Supported Video Modes  
Model  
U2718Q  
Video display capabilities  
(HDMI & DP playback)  
480p, 480i, 576p, 576i, 720p, 1080i, 1080p, QHD, UHD  
About Your Monitor  
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13  
Preset Display Modes  
Display Mode  
Horizontal  
Frequency  
(kHz)  
Vertical  
Frequency  
(Hz)  
Pixel Clock  
(MHz)  
Sync Polarity  
(Horizontal/  
Vertical)  
VESA, 640 x 400  
VESA, 640 x 480  
31.5  
31.5  
37.5  
31.5  
37.9  
46.9  
48.4  
60.0  
67.5  
49.3  
64.0  
80.0  
75.0  
67.5  
78.9  
88.8  
133.3  
70.1  
59.9  
75.0  
70.1  
60.3  
75.0  
60.0  
75.0  
75.0  
59.9  
60.0  
75.0  
60.0  
60.0  
59.9  
60.0  
60.0  
25.2  
25.2  
+/-  
-/-  
VESA, 640 x 480  
31.5  
-/-  
VESA, 720 x 400  
28.3  
-/+  
+/+  
+/+  
-/-  
VESA, 800 x 600  
40.0  
49.5  
VESA, 800 x 600  
VESA, 1024 x 768  
VESA, 1024 x 768  
VESA, 1152 x 864  
VESA, 1280 x 800 - R  
VESA, 1280 x 1024  
VESA, 1280 x 1024  
VESA, 1600 x 1200  
VESA, 1920 x 1080  
VESA, 2048 x 1280- R  
VESA, 2560 x 1440  
VESA, 3840 x 2160- R*  
65.0  
78.8  
+/+  
+/+  
+/-  
+/+  
+/+  
+/+  
+/+  
+/-  
+/-  
+/-  
108.0  
71.0  
108.0  
135.0  
162.0  
148.5  
174.3  
241.5  
533.3  
* Requires a graphics card that supports HDMI 2.0.  
Electrical Specifications  
Model  
U2718Q  
Video input signals  
HDMI 2.0, 600 mV for each differential line, 100  
ohm input impedance per differential pair.  
DisplayPort & Mini DisplayPort 1.2, 600 mV for  
each differential line, 100 ohm input impedance  
per differential pair  
AC input voltage/frequency/  
current  
100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz / 1.5 A  
(typical)  
Inrush current  
120 V: 30 A (Max.) at 0 °C (cold start)  
220 V: 60 A (Max.) at 0 °C (cold start)  
14  
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About Your Monitor  
Physical Characteristics  
Model  
U2718Q  
Signal cable type  
Digital: detachable, HDMI, 19 pins (cable  
not included)  
Digital: detachable, Mini-DP to DP, 20  
pins  
Universal Serial Bus: detachable, USB, 9  
pins  
Dimensions (with stand)  
Height (extended)  
Height (compressed)  
Width  
540.2 mm (21.27 inches)  
410.2 mm (16.15 inches)  
611.3 mm (24.07 inches)  
200.3 mm (7.89 inches)  
Depth  
Dimensions (without stand)  
Height  
356.2 mm (14.02 inches)  
611.3 mm (24.07 inches)  
49.1 mm (1.93 inches)  
Width  
Depth  
Stand dimensions  
Height (extended)  
Height (compressed)  
Width  
433.4 mm (17.06 inches)  
387.2 mm (15.24 inches)  
292.4 mm (11.51 inches)  
200.3 mm (7.89 inches)  
Depth  
Weight  
Weight with packaging  
9.40 kg (20.72 lb)  
Weight with stand assembly and cables 6.55 kg (14.44 lb)  
Weight without stand assembly (For wall 3.70 kg (8.16 lb)  
mount or VESA mount considerations -  
no cables)  
Weight of stand assembly  
2.53 kg (5.58 lb)  
About Your Monitor  
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15  
Environmental Characteristics  
Model  
U2718Q  
Compliant Standards  
RoHS-compliant  
TCO-Certified Displays  
BFR/PVC-free (Halogen-free) excluding external cables  
Meets NFPA 99 leakage current requirements  
Arsenic-Free glass and Mercury-Free for the panel only  
Temperature  
Operating  
0 °C to 40 °C (32 °F to 104 °F)  
-20 °C to 60 °C (-4 °F to 140 °F)  
Non-operating  
Humidity  
Operating  
10% to 80% (non-condensing)  
5% to 90% (non-condensing)  
Non-operating  
Altitude  
Operating  
5,000 m (16,404 ft) (maximum)  
12,192 m (40,000 ft) (maximum)  
Non-operating  
Thermal dissipation  
337.79 BTU/hour (maximum)  
102.36 BTU/hour (typical)  
Power Management Modes  
If you have VESA's DPM™ compliance display card or software installed in your PC, the  
monitor can automatically reduce its power consumption when not in use. This is  
referred to as Power Save Mode*. If the computer detects input from the keyboard,  
mouse, or other input devices, the monitor automatically resumes functioning. The  
following table shows the power consumption and signaling of this automatic power  
saving feature.  
VESA Modes Horizontal Vertical  
Sync Sync  
Video  
Power  
Indicator  
Power  
Consumption  
Normal  
operation  
Active  
Active  
Active  
White  
99 W (maximum)**  
30 W (typical)  
Active-off  
mode  
Inactive  
-
Inactive  
-
Blanked White (blinking)  
Off  
Less than 0.3 W  
Switch off  
-
Less than 0.3 W  
Power Consumption Pon  
24.32 W  
76.39 kWh  
Total Energy Consumption (TEC)  
16  
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About Your Monitor  
 
* Zero power consumption in OFF mode can only be achieved by disconnecting the  
main cable from the monitor.  
** Maximum power consumption with max luminance, and USB active.  
This document is informational only and reflects laboratory performance. Your product  
may perform differently, depending on the software, components and peripherals you  
ordered and shall have no obligation to update such information. Accordingly, the  
customer should not rely upon this information in making decisions about electrical  
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or  
implied.  
NOTE:  
P
: Power consumption of On mode measured with reference to Energy Star test  
on  
method.  
TEC: Total energy consumption in kWh measured with reference to Energy Star test  
method.  
The OSD functions only in the normal operation mode. When any button is pressed in  
the Active-off mode, the following message will be displayed:  
Activate the computer and the monitor to gain access to the OSD.  
NOTE: The message may be slightly different according to the connected input  
signal.  
Pin Assignments  
DisplayPort Connector  
Pin  
20-pin Side of the  
Number  
Connected Signal Cable  
1
2
3
ML0(p)  
GND  
ML0(n)  
About Your Monitor  
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17  
4
5
ML1(p)  
GND  
6
ML1(n)  
7
ML2(p)  
8
GND  
9
ML2(n)  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
ML3(p)  
GND  
ML3(n)  
GND  
EDID WP  
AUX(p)  
GND  
AUX(n)  
Hot Plug Detect  
Re-PWR  
+3.3 V DP_PWR  
Mini DisplayPort Connector  
Pin  
Number  
20-pin Side of the  
Connected Signal Cable  
1
2
3
4
5
6
7
8
9
GND  
Hot Plug Detect  
ML3(n)  
GND  
ML3(p)  
GND  
GND  
GND  
ML2(n)  
18  
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About Your Monitor  
10  
11  
ML0(n)  
ML2(p)  
ML0(p)  
GND  
12  
13  
14  
15  
16  
17  
18  
19  
20  
GND  
ML1(n)  
AUX(p)  
ML1(p)  
AUX(n)  
GND  
+3.3 V DP_PWR  
About Your Monitor  
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19  
HDMI Connector  
Pin  
19-pin Side of the  
Number  
Connected Signal Cable  
1
2
TMDS DATA 2+  
TMDS DATA 2 SHIELD  
TMDS DATA 2-  
3
4
TMDS DATA 1+  
5
TMDS DATA 1 SHIELD  
TMDS DATA 1-  
6
7
TMDS DATA 0+  
8
TMDS DATA 0 SHIELD  
TMDS DATA 0-  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
TMDS CLOCK+  
TMDS CLOCK SHIELD  
TMDS CLOCK-  
CEC  
Reserved (N.C. on device)  
DDC CLOCK (SCL)  
DDC DATA (SDA)  
DDC/CEC Ground  
+5V POWER  
HOT PLUG DETECT  
20  
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About Your Monitor  
Plug and Play Capability  
You can install the monitor in any Plug and Play-compatible system. The monitor  
automatically provides the computer system with its Extended Display Identification Data  
(EDID) using Display Data Channel (DDC) protocols so the system can configure itself  
and optimize the monitor settings. Most monitor installations are automatic; you can  
select different settings if desired. For more information about changing the monitor  
.
Universal Serial Bus (USB) Interface  
This section gives you information about the USB ports that are available on the monitor.  
NOTE: This monitor is Super-Speed USB 3.0 compatible.  
Transfer Speed  
Super-speed  
High speed  
Data Rate  
Power Consumption*  
4.5 W (Max, each port)  
4.5 W (Max, each port)  
4.5 W (Max, each port)  
5 Gbps  
480 Mbps  
12 Mbps  
Full speed  
* Up to 2A on USB downstream port (port with  
compliance devices or normal USB devices.  
battery icon) with BC1.2  
USB Upstream Connector  
Pin Number  
9-pin Side of the Connector  
1
2
3
4
5
6
7
8
9
VCC  
D-  
D+  
GND  
SSTX-  
SSTX+  
GND  
SSRX-  
SSRX+  
About Your Monitor  
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21  
   
USB Downstream Connector  
Pin Number  
9-pin Side of the Connector  
1
2
3
4
5
6
7
8
9
VCC  
D-  
D+  
GND  
SSRX-  
SSRX+  
GND  
SSTX-  
SSTX+  
USB Ports  
1 x USB 3.0 upstream - bottom  
2 x USB 3.0 downstream - bottom  
2 x USB 3.0 downstream - side  
Power Charging Port- the port with  
battery icon; supports fast current  
charging capability if the device is BC1.2 compatible.  
NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.  
NOTE: The monitor's USB interface works only when the monitor is On or in the  
power save mode. If you turn Off the monitor and then turn it On, the attached  
peripherals may take a few seconds to resume normal functionality.  
LCD Monitor Quality and Pixel Policy  
During the LCD Monitor manufacturing process, it is not uncommon for one or more  
pixels to become fixed in an unchanging state which are hard to see and do not affect  
the display quality or usability. For more information on Dell Monitor Quality and Pixel  
Policy, see Dell Support site at: http://www.dell.com/support/monitors.  
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About Your Monitor  
 
Maintenance Guidelines  
Cleaning Your Monitor  
CAUTION: Read and follow the Safety Instructions before cleaning the monitor.  
WARNING: Before cleaning the monitor, unplug the monitor power cable from  
the electrical outlet.  
For best practices, follow the instructions in the list below while unpacking, cleaning, or  
handling your monitor:  
To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If  
possible, use a special screen-cleaning tissue or solution suitable for the anti-  
static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or  
compressed air.  
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using  
detergent of any kind as some detergents leave a milky film on the monitor.  
If you notice white powder when you unpack your monitor, wipe it off with a  
cloth.  
Handle your monitor with care as a darker-colored monitor may get scratched  
and show white scuff marks more than a lighter-colored monitor.  
To help maintain the best image quality on your monitor, use a dynamically  
changing screen saver and turn Off your monitor when not in use.  
About Your Monitor  
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23  
 
Setting Up the Monitor  
Attaching the Stand  
NOTE: The stand is detached when the monitor is shipped from the factory.  
NOTE: This is applicable for a monitor with a stand. When any other stand is  
bought, please refer to the respective stand setup guide for the setup instructions.  
CAUTION: Do not remove the monitor from the packaging box before attaching  
the stand.  
To attach the monitor stand:  
1
Follow the instructions on the flaps of carton to remove the stand from the top  
cushion that secures it.  
2
3
4
Insert the stand base blocks fully into the stand slot.  
Lift the screw handle and turn the screw clockwise.  
After fully tightening the screw, fold the screw handle flat within the recess.  
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Setting Up the Monitor  
   
5
Lift the cover, as shown, to expose the VESA area for stand assembly.  
6
Attach the stand assembly to the monitor.  
a
Fit the two tabs on the upper part of the stand to the groove on the back of the  
monitor.  
b
Press the stand down till it snaps into place.  
Setting Up the Monitor  
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25  
7
Place the monitor upright.  
a
Slide one hand in the cutout area on the bottom cushion and use the other  
hand to hold the stand.  
b
Lift the monitor carefully to prevent it from slipping or falling.  
CAUTION: Do not press on the panel screen when lifting the monitor.  
8
Remove the cover from the monitor.  
26  
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Setting Up the Monitor  
Connecting Your Monitor  
WARNING: Before you begin any of the procedures in this section, follow the  
.
NOTE: Do not connect all cables to the computer at the same time.  
To connect your monitor to the computer:  
1
Turn Off your computer and disconnect the power cable.  
Connect the DP/Mini-DP to DP/HDMI cable from your monitor to the computer.  
Connecting the HDMI cable (Optional Purchase)  
Connecting the DisplayPort (Mini-DP to DP) cable  
Setting Up the Monitor  
|
27  
 
Connecting the DisplayPort (DP to DP) cable (Optional Purchase)  
CAUTION: The graphics are used for the purpose of illustration only. Appearance  
of the computer may vary.  
28  
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Setting Up the Monitor  
Connecting the USB 3.0 cable  
After you have completed connecting the DP/Mini-DP to DP/HDMI cable, follow the  
procedures below to connect the USB 3.0 cable to the computer and complete your  
monitor setup:  
1
Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port  
on your computer.  
2
3
Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.  
Plug the power cables for your computer and monitor into a nearby outlet.  
4
5
Turn On the monitor and the computer.  
If your monitor displays an image, installation is complete. If it does not display an  
.
Use the cable slot on the monitor stand to organize the cables.  
Organizing Your Cables  
After attaching all necessary cables to your monitor and computer, (See Connecting Your  
Monitor for cable attachment,) organize all cables as shown above.  
Setting Up the Monitor  
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29  
 
Removing the Monitor Stand  
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure  
that the monitor is placed on a soft, clean surface.  
NOTE: This is applicable for a monitor with a stand. When any other stand is  
bought, please refer to the respective stand setup guide for the setup instructions  
.
To remove the stand:  
1
2
3
Place the monitor on a soft cloth or cushion.  
Press and hold the stand release button.  
Lift the stand up and away from the monitor.  
Wall Mounting (Optional)  
(Screw dimension: M4 x 10 mm).  
Refer to the instructions that come with the VESA-compatible wall mounting kit.  
1
2
3
Place the monitor panel on a soft cloth or cushion on a stable, flat table.  
Remove the stand.  
Use a Phillips crosshead screwdriver to remove the four screws securing the plastic  
cover.  
30  
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Setting Up the Monitor  
   
4
5
Attach the mounting bracket from the wall mounting kit to the monitor.  
Mount the monitor on the wall by following the instructions that comes with the  
wall mounting kit.  
NOTE: For use only with UL-listed wall mount bracket with minimum weight/load  
bearing capacity of 3.70 kg.  
Setting Up the Monitor  
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31  
Operating the Monitor  
Power On the Monitor  
Press the  
button to turn On the monitor.  
Using the Front Panel Controls  
The front panel control buttons provide quick access to primary software functionalities  
for controlling the monitor.  
32  
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Operating the Monitor  
       
The following table describes the front panel buttons:  
Front Panel Button  
Description  
1
Use this button to choose from a list of preset color modes.  
Shortcut key/  
Preset Modes  
2
Use this button to choose from a list of video signals that may  
be connected to your monitor.  
Shortcut key/  
Input Source  
2
3
4
Use the MENU button to launch the On-Screen Display  
Menu  
Exit  
Use this button to exit the OSD main menu.  
Use the Power button to turn the monitor On and Off.  
The white light indicates the monitor is On and fully  
functional. A glowing white light indicates the power save  
mode.  
Power  
(with power light  
indicator)  
Front Panel Button  
Use the buttons on the front of the monitor to adjust the image settings.  
Front Panel Button  
Description  
1
Use the Up button to adjust (increase ranges) items in the OSD menu.  
Up  
Operating the Monitor  
|
33  
2
3
4
Use the Down button to adjust (decrease ranges) items in the OSD  
menu.  
Down  
OK  
Use the OK button to confirm your selection.  
Use the Back button to go back to the previous menu.  
Back  
Using the On-Screen Display (OSD) Menu  
Accessing the Menu System  
NOTE: If you change the settings and then either proceed to another menu or exit  
the OSD menu, the monitor automatically saves those changes. The changes are  
also saved if you change the settings and then wait for the OSD menu to disappear.  
1
Press the  
button to launch the OSD menu and display the main menu.  
2
Press the  
and  
buttons to move between the setting options. As you move  
from one icon to another, the option name is highlighted. See the following table  
for a complete list of all the options available for the monitor.  
3
4
5
Press the  
Press  
button once to activate the highlighted option.  
button to select the desired parameter.  
and  
Press  
to enter the submenu and then use the  
and  
buttons, according to  
the indicators on the menu, to make your changes.  
6
Select the button to return to the main menu.  
34  
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Operating the Monitor  
   
Icon  
Menu and  
Submenus  
Description  
Use this menu to activate Brightness/Contrast adjustment.  
Brightness/  
Contrast  
Brightness adjusts the luminance of the backlight.  
Brightness  
Contrast  
Press the  
button to increase the brightness and press the  
button to decrease the brightness (min. 0 / max. 100).  
NOTE: Manual adjustment of Brightness is disabled when Dynamic  
Contrast is switched On.  
Adjust the Brightness first, and then adjust the Contrast only if further  
adjustment is necessary.  
Press the  
button to increase the contrast and press the  
button  
to decrease the contrast (min. 0 / max. 100).  
The Contrast function adjusts the degree of difference between  
darkness and lightness on the monitor screen.  
Operating the Monitor  
|
35  
Use the Input Source menu to select between the different video  
Input Source  
signals that may be connected to your monitor.  
Select the DP input when you are using the DisplayPort (DP)  
DP  
connector.  
Select the mDP input when you are using the Mini DisplayPort (mDP)  
mDP  
connector.  
Select the HDMI input when you are using the HDMI connector.  
Turning on the function allows you to scan for available input sources.  
Reset your monitor input settings to the factory settings.  
HDMI  
Auto Select  
Reset Input  
Source  
Use Color to adjust the color setting mode.  
Color  
36  
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Operating the Monitor  
 
When you select Preset Modes, you can choose Standard,  
Preset Modes  
ComfortView, Movie, Game, Color Temp.,or Custom Color from the  
list.  
• Standard: Loads the monitor's default color settings. This is the  
default preset mode.  
• ComfortView: Decreases the level of the blue light emitted from  
the screen to make viewing more comfortable for your eyes.  
• Movie: Loads color settings ideal for movies.  
• Game: Loads color settings ideal for most gaming applications.  
• Color Temp.: Allows users to select the color temperature: 5000K,  
5700K, 6500K, 7500K, 9300K, and 10000K.  
• Custom Color: Allows you to manually adjust the R, G, B color  
settings.  
Press the  
and  
buttons to adjust the R, G, B colors values and  
create your own preset color mode.  
NOTE: To reduce the risk of eye strain and neck/arm/back/shoulders  
pain from using the monitor for long periods of time, we suggest you:  
set the screen about 20 to 28 inches (50-70 cm) from your eyes.  
blink frequently to moisten or rewet your eyes when working  
with the monitor.  
take regular and frequent breaks for 20 minutes every two hours.  
look away from your monitor and gaze at a distant object at 20  
feet away for at least 20 seconds during the breaks.  
perform stretches to relieve tension in the neck/arm/back/  
shoulders during the breaks.  
Operating the Monitor  
|
37  
Allows you to set the video input mode to:  
Input Color  
Format  
RGB: Select this option if your monitor is connected to a computer (or  
DVD player) using an HDMI cable (or DisplayPort cable).  
YPbPr: Select this option if your DVD player supports only YPbPr  
output.  
This feature can shift the color of the video image to green or purple.  
Hue  
This is used to adjust the desired flesh tone color. Use  
adjust the hue from '0' to '100'.  
or  
to  
Use  
Use  
to increase the purple shade of the video image.  
to increase the green shade of the video image.  
NOTE: Hue adjustment is available only when you select Movie or  
Game preset mode.  
This feature can adjust the color saturation of the video image. Use  
Saturation  
or  
to adjust the saturation from '0' to '100'.  
Use  
Use  
to increase the colorful appearance of the video image.  
to increase the monochrome appearance of the video image.  
NOTE: Saturation adjustment is available only when you select Movie  
or Game preset mode.  
Resets your monitor color settings to the factory settings.  
Reset Color  
38  
|
Operating the Monitor  
Use Display to adjust images.  
Display  
Adjusts the image ratio to Wide 16:9, 4:3, or 5:4.  
Aspect Ratio  
Sharpness  
This feature can make the image look sharper or softer. Use  
to adjust the sharpness from '0' to '100'.  
or  
Allows you to increase the level of contrast to provide sharper and  
more detailed image quality.  
Dynamic  
Contrast  
Press the  
button to select the Dynamic Contrast "On" or "Off".  
NOTE: Dynamic Contrast provides higher contrast if you select  
Game or Movie preset mode.  
Allows you to set the Response Time to Normal or Fast.  
Response Time  
Smart HDR  
HDR is short for High Dynamic Range. This technology simulates the  
human visual system to process a wider range of luminosity than  
traditional imaging technique can do. It is most suitable for displaying  
images with a large amount of darkness or bright scenes.  
NOTE: This function is only available when an HDMI signal is  
detected. While the monitor is processing HDR content, Preset Modes  
Brightness, and Dynamic Contrast will be disabled. The following  
message appears if you press the Preset Modes shortcut key on the  
front panel.  
Operating the Monitor  
|
39  
NOTE: The possible peak luminance during HDR mode is 550-nit.  
The actual value and duration during HDR playback might vary  
according to the video content.  
Select this option to restore default display settings.  
Reset Display  
Menu  
Select this option to adjust the settings of the OSD, such as, the  
languages of the OSD, the amount of time the menu remains on  
screen, and so on.  
Sets the OSD display to one of the eight languages (English, Spanish,  
French, German, Brazilian Portuguese, Russian, Simplified Chinese, or  
Japanese).  
Language  
Rotates the OSD by 90 degrees counter-clockwise. You can adjust the  
Rotation  
Transparency  
Timer  
menu according to your Display Rotation  
Select this option to change the menu transparency by pressing the  
and buttons (Minimum: 0 ~ Maximum: 100).  
.
Sets the length of time the OSD will remain active after the last time  
you pressed a button.  
Use  
seconds.  
Resets all OSD settings to the factory preset values.  
or  
to adjust the slider in 1 second increments, from 5 to 60  
Reset Menu  
40  
|
Operating the Monitor  
Personalize  
Users can choose a feature from Preset Modes, Brightness/Contrast,  
Input Source, Aspect Ratio, Smart HDR, or Rotation and set it as a  
shortcut key.  
Shortcut Key 1/  
Shortcut Key 2  
Allows you to set the power LED indicator On or Off when the  
monitor is active to save energy.  
Power Button  
LED  
Allows you to enable or disable USB function during monitor standby  
mode.  
USB  
NOTE: USB On/Off During Standby mode is only available when the  
USB upstream cable is unplugged. This option will be greyed out when  
the USB upstream cable plugs in.  
Allows you to let the monitor turn off automatically or stay on when  
your computer goes into sleep mode. When Enable is selected, the  
monitor goes to sleep as the system sleeps; when Disable is selected,  
you may prevent the screen from going off as the system sleeps for  
speedy display recovery from PC wake up.  
Monitor Sleep  
Reset all settings under the Personalize menu to the factory preset  
Reset  
Personaliza-  
tion  
values.  
Operating the Monitor  
|
41  
Others  
Displays the monitor's current settings.  
Display Info  
DDC/CI  
DDC/CI (Display Data Channel/Command Interface) allows your  
monitor parameters (brightness, color balance, and etc.) to be  
adjustable via the software on your computer.  
You can disable this feature by selecting Off.  
Enable this feature for best user experience and optimum  
performance of your monitor.  
42  
|
Operating the Monitor  
Helps reduce minor cases of image retention. Depending on the  
degree of image retention, the program may take some time to run.  
You can enable this feature by selecting On.  
LCD  
Conditioning  
Displays the current firmware version.  
Firmware  
Resets all settings under the Others menu to the factory preset values.  
Resets all settings to the factory preset values.  
Reset Others  
Factory Reset  
NOTE: This monitor has a built-in feature to automatically calibrate the brightness  
to compensate for LED aging.  
OSD Warning Messages  
When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie),  
the manual brightness adjustment is disabled.  
When the monitor does not support a particular resolution mode, you will see the  
following message:  
Operating the Monitor  
|
43  
NOTE: The message may be slightly different according to the connected input  
signal.  
This means that the monitor cannot synchronize with the signal that it is receiving from  
the computer. See Monitor Specifications for the Horizontal and Vertical frequency  
ranges addressable by this monitor. Recommended mode is 3840 x 2160.  
You will see the following message before the DDC/CI function is disabled:  
When the monitor enters the Power Save mode, the following message appears:  
Activate the computer and wake up the monitor to gain access to the OSD  
.
NOTE: The message may be slightly different according to the connected input  
signal.  
If you press any button other than the power button, the following message will appear  
depending on the selected input:  
44  
|
Operating the Monitor  
NOTE: The message may be slightly different according to the connected input  
signal.  
If either DP, mDP, or HDMI input is selected and the corresponding cable is not  
connected, a floating dialog box as shown below appears.  
NOTE: The message may be slightly different according to the connected input  
signal.  
See Troubleshooting for more information.  
Setting the Maximum Resolution  
To set the maximum resolution for the monitor:  
®
®
®
In Windows 7, Windows 8, and Windows 8.1:  
®
®
1
For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic  
desktop.  
2
3
4
Right-click on the desktop and click Screen Resolution.  
Click the Dropdown list of the Screen Resolution and select 3840 x 2160.  
Click OK.  
®
In Windows 10:  
1
2
3
4
Right-click on the desktop and click Display settings.  
Click Advanced display settings.  
Click the dropdown list of Resolution and select 3840 x 2160.  
Click Apply.  
If you do not see 3840 x 2160 as an option, you may need to update your graphics driver.  
Operating the Monitor  
|
45  
 
Depending on your computer, complete one of the following procedures:  
If you have a Dell desktop or portable computer:  
Go to http://www.dell.com/support, enter your service tag, and download the  
latest driver for your graphics card.  
If you are using a non-Dell computer (portable or desktop):  
Go to the support site for your computer and download the latest graphic drivers.  
Go to your graphics card website and download the latest graphic drivers.  
46  
|
Operating the Monitor  
Requirements to view or playback HDR content  
(1) via Ultra BluRay DVD or Game consoles  
Ensure the DVD player and Game consoles are HDR capable, eg Panasonic DMP-UB900,  
x-Box One S, PS4 Pro. Download and install the appropriate graphics card drivers (for PC  
applications), see below.  
(2) via PC  
Ensure the graphics card used is HDR capable, ie HDMI2.0a (with HDR option) compliant  
and HDR graphics driver is installed. HDR capable player application must be used, eg  
Cyberlink PowerDVD 17, Windows 10 Movies and TV app.  
For example Dell XPS8910, Alienware Aurora R5, bundled with the below graphics cards.  
Dell Graphics driver with HDR support: Refer to Dell support page to download the latest  
graphics driver that supports HDR playback for your PC/Notebook.  
Nvidia  
HDR capable Nvidia graphics cards: GTX1070, GTX1080, P5000, P6000, etc. For a full  
range of HDR capable Nvidia graphics cards please refer to Nvidia website  
Driver that supports Full Screen Playback mode (eg PC games, UltraBluRay players), HDR  
on Win10 Redstone 2 OS: 381.65 or later.  
AMD  
HDR capable AMD graphics cards: RX480, RX470, RX460, WX7100, WX5100, WX4100,  
etc. For a full range of HDR capable AMD graphics cards please refer to www.amd.com  
Check HDR driver support information and download the latest driver from  
Intel (Integrated Graphics)  
HDR capable system: CannonLake or later  
Suitable HDR player: Windows 10 Movies and TV app  
OS with HDR support: Windows 10 Redstone 3  
Driver with HDR support: visit downloadcenter.intel.com for the latest HDR driver  
NOTE: HDR playback via OS (eg playback of HDR in a window within desktop)  
requires Win 10 Redstone 2 or later with appropriate player applications, eg  
PowerDVD17. Playing back protected content will require appropriate DRM  
software and/or hardware, eg Microsoft Playready™.  
Please refer to Microsoft website for HDR support information.  
Operating the Monitor  
|
47  
 
Using the Tilt, Swivel, and Vertical Extension  
NOTE: This is applicable for a monitor with a stand. When any other stand is  
bought, please refer to the respective stand setup guide for set up instructions.  
Tilt, Swivel  
With the stand attached to the monitor, you can tilt and swivel the monitor for the most  
comfortable viewing angle.  
NOTE: The stand is detached when the monitor is shipped from the factory.  
Vertical Extension  
NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how  
to extend the stand vertically.  
48  
|
Operating the Monitor  
   
Rotating the Monitor  
Before you rotate the monitor, your monitor should be fully vertically extended (Vertical  
Extension) and fully tilted up to avoid hitting the bottom edge of the monitor.  
Rotate clockwise  
Rotate counterclockwise  
Operating the Monitor  
|
49  
 
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with  
your Dell computer, you require an updated graphics driver that is not included  
with this monitor. To download the graphics driver, go to www.dell.com/support  
and see the Download section for Video Drivers for latest driver updates.  
NOTE: When in the Portrait View Mode, you may experience performance  
degradation in graphic-intensive applications (3D Gaming and etc.).  
Adjusting the Rotation Display Settings of Your System  
After you have rotated your monitor, you need to complete the procedure below to  
adjust the Rotation Display Settings of your system.  
NOTE: If you are using the monitor with a non-Dell computer, you need to go the  
graphics driver website or your computer manufacturer website for information on  
rotating the 'contents' on your display.  
To adjust the Rotation Display Settings:  
1
2
3
Right-click on the desktop and click Properties.  
Select the Settings tab and click Advanced.  
If you have an ATI graphics card, select the Rotation tab and set the preferred  
rotation.  
4
5
If you have an nVidia graphics card, click the nVidia tab, in the left-hand column  
select NVRotate, and then select the preferred rotation.  
®
If you have an Intel graphics card, select the Intel graphics tab, click Graphic  
Properties, select the Rotation tab, and then set the preferred rotation.  
NOTE: If you do not see the rotation option or it is not working correctly, go to  
www.dell.com/support and download the latest driver for your graphics card.  
50  
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Operating the Monitor  
 
Troubleshooting  
WARNING: Before you begin any of the procedures in this section, follow the  
.
Self-Test  
Your monitor provides a self-test feature that allows you to check whether your monitor  
is functioning properly. If your monitor and computer are properly connected but the  
monitor screen remains dark, run the monitor self-test by performing the following  
steps:  
1
2
3
Turn off both your computer and the monitor.  
Unplug the video cable from the back of the computer.  
Turn on the monitor.  
The floating dialog box should appear on-screen (against a black background), if the  
monitor cannot sense a video signal and is working correctly. While in self-test mode, the  
power LED remains white. Also, depending upon the selected input, the dialog shown  
below will continuously scroll through the screen.  
NOTE: The message may be slightly different according to the connected input  
signal.  
4
5
This box also appears during normal system operation, if the video cable becomes  
disconnected or damaged.  
Turn Off your monitor and reconnect the video cable; then turn On both your  
computer and the monitor.  
If your monitor screen remains blank after you use the previous procedure, check your  
video controller and computer, because your monitor is functioning properly.  
Troubleshooting  
|
51  
     
Built-in Diagnostics  
Your monitor has a built-in diagnostic tool that helps you determine if the screen  
abnormality you are experiencing is an inherent problem with your monitor, or with your  
computer and video card.  
NOTE: You can run the built-in diagnostics only when the video cable is unplugged  
and the monitor is in self-test mode.  
To run the built-in diagnostics:  
1
Ensure that the screen is clean (no dust particles on the surface of the screen).  
2
Unplug the video cable(s) from the back of the computer or monitor. The monitor  
then goes into the self-test mode.  
3
4
5
6
7
Press and hold Button 1 on the front panel for 5 seconds. A gray screen appears.  
Carefully inspect the screen for abnormalities.  
Press Button 1 on the front panel again. The color of the screen changes to red.  
Inspect the display for any abnormalities.  
Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text  
screens.  
The test is complete when the text screen appears. To exit, press Button 1 again.  
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the  
monitor is functioning properly. Check the video card and computer.  
52  
|
Troubleshooting  
 
Common Problems  
The following table contains general information about common monitor problems you  
might encounter and the possible solutions:  
Common  
What You  
Possible Solutions  
Symptoms  
Experience  
No Video/Power No picture  
LED off  
Ensure that the video cable connecting the monitor and the  
computer is properly connected and secure.  
Verify that the power outlet is functioning properly using  
any other electrical equipment.  
Ensure that the power button is pressed fully.  
Ensure that the correct input source is selected in the Input  
Source menu.  
No Video/Power No picture or no Increase brightness & contrast controls via OSD.  
LED on  
brightness  
Perform monitor self-test feature check.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
Ensure that the correct input source is selected in the Input  
Source menu.  
Poor Focus  
Picture is fuzzy,  
blurry, or  
Eliminate video extension cables.  
Reset the monitor to factory settings.  
ghosting  
Change the video resolution to the correct aspect ratio.  
Shaky/Jittery  
Video  
Wavy picture or  
fine movement  
Reset the monitor to factory settings.  
Check environmental factors.  
Relocate the monitor and test in another room.  
Missing Pixels  
LCD screen has  
spots  
Cycle power On-Off.  
Pixel that is permanently Off is a natural defect that can  
occur in LCD technology.  
For more information on Dell Monitor Quality and Pixel  
Policy, see Dell Support site at: http://www.dell.com/  
Stuck-on Pixels LCD screen has  
bright spots  
Cycle power On-Off.  
Pixel that is permanently off is a natural defect that can  
occur in LCD technology.  
For more information on Dell Monitor Quality and Pixel  
Policy, see Dell Support site at: http://www.dell.com/  
Brightness  
Problems  
Picture too dim  
or too bright  
Reset the monitor to factory settings.  
Adjust brightness & contrast controls via OSD.  
Geometric  
Distortion  
Screen not  
centered  
correctly  
Reset the monitor to factory settings.  
Adjust horizontal & vertical controls via OSD.  
Troubleshooting  
|
53  
 
Horizontal/  
Vertical Lines  
Screen has one  
or more lines  
Reset the monitor to factory settings.  
Perform monitor self-test feature check and determine if  
these lines are also in self-test mode.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
Synchronization Screen is  
Reset the monitor to factory settings.  
Problems  
scrambled or  
appears torn  
Perform monitor self-test feature check to determine if the  
scrambled screen appears in self-test mode.  
Check for bent or broken pins in the video cable connector.  
Restart the computer in the safe mode.  
Safety Related  
Issues  
Visible signs of  
smoke or sparks  
Do not perform any troubleshooting steps.  
Contact Dell immediately.  
Intermittent  
Problems  
Monitor  
malfunctions on  
& off  
Ensure that the video cable connecting the monitor to the  
computer is connected properly and is secure.  
Reset the monitor to factory settings.  
Perform monitor self-test feature check to determine if the  
intermittent problem occurs in self-test mode.  
Missing Color  
Wrong Color  
Picture missing  
color  
Perform monitor self-test feature check.  
Ensure that the video cable connecting the monitor to the  
computer is connected properly and is secure.  
Check for bent or broken pins in the video cable connector.  
Picture color not Change the settings of the Preset Modes in the Color menu  
good  
OSD depending on the application.  
Adjust R/G/B value under Custom Color in Color menu  
OSD.  
Change the Input Color Format to RGB or YPbPr in the  
Color menu OSD.  
Run the built-in diagnostics.  
Image retention Faint shadow  
Use the Power Management feature to turn off the monitor  
at all times when not in use (for more information, see  
from a static  
image left on  
from the static  
image displayed  
the monitor for appears on the  
a long period of screen  
time  
Alternatively, use a dynamically changing screensaver.  
54  
|
Troubleshooting  
Product Specific Problems  
Specific  
What You  
Possible Solutions  
Symptoms  
Experience  
Screen image is Image is  
too small centered on  
Check the Aspect Ratio setting in the Display menu OSD.  
Reset the monitor to factory settings.  
screen, but does  
not fill entire  
viewing area  
Cannot adjust OSD does not  
Turn Off the monitor, unplug the power cord, plug it back,  
the monitor  
with the  
appear on the  
screen  
and then turn On the monitor.  
buttons on the  
front panel  
No Input Signal No picture, the  
Check the signal source. Ensure the computer is not in the  
power saving mode by moving the mouse or pressing any  
key on the keyboard.  
when user  
controls are  
pressed  
LED light is white  
Check whether the signal cable is plugged in properly. Re-  
plug the signal cable if necessary.  
Reset the computer or video player.  
The picture  
does not fill the cannot fill the  
The picture  
Due to different video formats (aspect ratio) of DVDs, the  
monitor may display in full screen.  
entire screen  
height or width  
of the screen  
Run the built-in diagnostics.  
Troubleshooting  
|
55  
 
Universal Serial Bus (USB) Specific Problems  
Specific  
What You  
Possible Solutions  
Symptoms  
Experience  
USB interface is USB peripherals  
Check that your monitor is turned On.  
not working  
are not working  
Reconnect the upstream cable to your computer.  
Reconnect the USB peripherals (downstream connector).  
Switch Off and then turn On the monitor again.  
Reboot the computer.  
Some USB devices like external portable HDD require higher  
electric current; connect the device directly to the  
computer system.  
High Speed  
USB 3.0  
interface is  
slow  
High Speed USB  
3.0 peripherals  
working slowly or  
not working at all  
Check that your computer is USB 3.0-capable.  
Some computers have USB 3.0, USB 2.0, and USB 1.1 ports.  
Ensure that the correct USB port is used.  
Reconnect the upstream cable to your computer.  
Reconnect the USB peripherals (downstream connector).  
Reboot the computer.  
Wireless mouse Do not respond  
is not working or responds  
Increase the distance between the USB 3.0 peripherals and  
the wireless USB receiver.  
or lagging  
slowly  
Position your wireless USB receiver as close as possible to  
the wireless mouse.  
Use a USB-extender cable to position the wireless USB  
receiver as far away as possible from the USB 3.0 port.  
Speakers Specific Problems  
Specific  
What You  
Possible Solutions  
Symptoms  
Experience  
No sound  
Cannot hear any Turn Off the monitor, unplug the monitor power cord,  
coming from  
the speakers  
sound  
replug it, and then turn On the monitor.  
Check the audio cable connection is connected correctly  
to the computer Audio Line Out port.  
Unplug the audio cable from the Audio Line Out port.  
Reset the monitor to factory settings.  
56  
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Troubleshooting  
     
Appendix  
WARNING: Safety Instructions  
WARNING: Use of controls, adjustments, or procedures other than those  
specified in this documentation may result in exposure to shock, electrical  
hazards, and/or mechanical hazards.  
For information on safety instructions, see the Safety, Environmental, and Regulatory  
Information (SERI).  
FCC Notices (U.S. Only) and Other Regulatory  
Information  
For FCC notices and other regulatory information, see the regulatory compliance  
website located at www.dell.com/regulatory_compliance.  
Contact Dell  
For customers in the United States, call 800-WWW-DELL (800-999-3355).  
NOTE: If you do not have an active Internet connection, you can find contact  
information on your purchase invoice, packing slip, bill, or Dell product catalog.  
Dell provides several online and telephone-based support and service options.  
Availability varies by country and product, and some services may not be available in  
your area.  
Online technical assistance www.dell.com/support/monitors  
Contacting Dell www.dell.com/contactdell  
Appendix  
|
57  
         

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