Dell UltraSharp U2718Q Monitor
User’s Guide
Model: U2718Q
Regulatory model: U2718Qb
Contents
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Attaching the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Wall Mounting (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Contents
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3
Rotating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
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Contents
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have received all
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand setup
guide for setup instructions.
Monitor
Stand Riser
Stand Base
About Your Monitor
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5
Power Cable (Varies by
Country)
DP Cable (Mini-DP to DP)
USB 3.0 Upstream Cable
(Enables the USB Ports on
the Monitor)
• Quick Setup Guide
• Factory Calibration
Report
• Safety, Environmental,
and Regulatory
Information
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About Your Monitor
Product Features
The Dell U2718Q flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid
Crystal Display (LCD) and LED backlight. The monitor features include:
•
68.47 cm (27-inch) viewable area display (measured diagonally).
3840 x 2160 (16:9) resolution, plus full-screen support for lower resolutions.
•
•
•
Wide viewing angle to allow viewing from a sitting or standing position.
Tilt, swivel, vertical extension, and rotation adjustment capabilities.
Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier
setup with an elegant viewing experience.
•
Removable stand and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
•
•
•
•
Plug and play capability if supported by your system.
Color gamut of 99.9% sRGB with an average Delta E < 2.
HDR compatible with HDMI 2.0a.
Extensive digital connectivity with DP, mDP, HDMI, and USB3.0 helps future-proof
your monitor.
•
•
•
•
•
On-Screen Display (OSD) adjustments for ease of setup and screen optimization.
Security lock slot.
Stand lock.
0.3 W standby power when in the sleep mode.
Optimizes eye comfort with a flicker-free screen.
NOTE: The possible long-term effects of blue light emission from the monitor may
cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView
feature is designed to reduce the amount of blue light emitted from the monitor to
optimize eye comfort.
About Your Monitor
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7
Identifying Parts and Controls
Front View
Front panel controls
Label
Description
Function buttons (For more information, see Operating the Monitor
Power On/Off button (with LED indicator)
1
)
2
8
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About Your Monitor
Back View
Back view with monitor stand
Use
Label
Description
1
VESA mounting holes
(100 mm x 100 mm -
behind attached VESA
Cover)
Wall mount monitor using VESA-compatible wall
mount kit (100 mm x 100 mm).
2
3
4
Regulatory label
Lists the regulatory approvals.
Releases stand from monitor.
Stand release button
Security lock slot
Secures monitor with security lock (security lock
not included).
5
6
Barcode serial number
label
Refer to this label if you need to contact Dell for
technical support.
Cable management slot
Use to organize cables by placing them through
the slot.
About Your Monitor
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9
Side View
Label
Description
Use
1
USB downstream port Connect your USB device. You can only use this
connector after you have connected the USB cable to
the computer and USB upstream connector on the
monitor.*
2
USB downstream port Connect to charge your device.
with Power Charging
* To avoid signal interference, when a wireless USB device has been connected to a USB
downstream port, it is NOT recommended to connect any other USB devices to the
adjacent port(s).
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About Your Monitor
Bottom View
Bottom view without monitor stand
Description
Label
Use
1
2
3
AC power connector
HDMI port connector
Connect the power cable.
Connect your computer with an HDMI cable.
Connect your computer with a DP cable.
DisplayPort in
connector
4
Mini DisplayPort in
connector
Connect your computer with a Mini-DP to DP cable.
5
6
Audio-Line out
Connect your speakers.*
USB upstream port
Connect the USB cable that came with your monitor
to the computer. Once this cable is connected, you
can use the USB connectors on the monitor.
7-1 USB downstream port Connect your USB device. You can only use this
connector after you have connected the USB cable to
the computer and USB upstream connector on the
monitor.**
7-2 USB downstream port Connect to charge your device.
with Power Charging
8
Stand lock feature
To lock the stand to the monitor using a M3 x 6 mm
screw (screw not included).
* Headphone usage is not supported for the audio line out connector.
** To avoid signal interference, when a wireless USB device has been connected to a USB
downstream port, it is NOT recommended to connect any other USB devices to the
adjacent port(s).
About Your Monitor
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11
Monitor Specifications
Flat Panel Specifications
Model
U2718Q
Screen type
Active matrix - TFT LCD
In-Plane Switching Type
16:9
Panel technology
Aspect ratio
Viewable image
Diagonal
684.7 mm (27 inches)
Horizontal, Active Area
Vertical, Active Area
Area
596.74 mm (23.49 inches)
335.66 mm (13.21 inches)
2
2
200301.7 mm (310.47 inch )
0.1554 mm x 0.1554 mm
163
Pixel pitch
Pixel per inch
Viewing angle
178° (vertical) typical
178° (horizontal) typical
350 cd/m² (typical)
Luminance output
Contrast ratio
Faceplate coating
Backlight
1300 to 1 (typical)
Antiglare with hard-coating 3H
LED edgelight system
8 ms (Normal)/5 ms (Fast)
1.07 billion colors
Response time
Color depth
Color gamut*
Calibration accuracy
Built-in devices
99.9% sRGB, 99.9% Rec 709, 80.7% DCI-P3
Delta E < 2 (average)
• USB 3.0 super-speed hub (with 1 x USB 3.0 upstream
port)
• 4 x USB 3.0 downstream ports
Connectivity
• 1 x HDMI 2.0 (HDCP 2.2)
• 1 x DP 1.2 (HDCP 2.2)
• 1 x mDP (HDCP 2.2)
• 1 x Audio Line Out port
• 1 x USB 3.0 Upstream port
• 4 x USB 3.0 Downstream port (2 x BC1.2 included)
Border width (edge of
monitor to active area)
7.3 mm (Top/Left/Right)
9.0 mm (Bottom)
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About Your Monitor
Adjustability
Height adjustable stand
0 to 130 mm
Tilt
-5° to 21°
Swivel
Pivot
-45° to 45°
-90° to 90°
Dell Display Manager
Compatibility (DDM)
Easy Arrange and other key features
Security
Security lock slot (cable lock sold separately)
* At panel native only, under Custom Mode preset.
Resolution Specifications
Model
U2718Q
Horizontal scan range
Vertical scan range
10 kHz to 137 kHz (automatic)
49 Hz to 86 Hz (automatic)
Maximum preset resolution 3840 x 2160 at 60Hz
Supported Video Modes
Model
U2718Q
Video display capabilities
(HDMI & DP playback)
480p, 480i, 576p, 576i, 720p, 1080i, 1080p, QHD, UHD
About Your Monitor
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13
Preset Display Modes
Display Mode
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
VESA, 640 x 400
VESA, 640 x 480
31.5
31.5
37.5
31.5
37.9
46.9
48.4
60.0
67.5
49.3
64.0
80.0
75.0
67.5
78.9
88.8
133.3
70.1
59.9
75.0
70.1
60.3
75.0
60.0
75.0
75.0
59.9
60.0
75.0
60.0
60.0
59.9
60.0
60.0
25.2
25.2
+/-
-/-
VESA, 640 x 480
31.5
-/-
VESA, 720 x 400
28.3
-/+
+/+
+/+
-/-
VESA, 800 x 600
40.0
49.5
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864
VESA, 1280 x 800 - R
VESA, 1280 x 1024
VESA, 1280 x 1024
VESA, 1600 x 1200
VESA, 1920 x 1080
VESA, 2048 x 1280- R
VESA, 2560 x 1440
VESA, 3840 x 2160- R*
65.0
78.8
+/+
+/+
+/-
+/+
+/+
+/+
+/+
+/-
+/-
+/-
108.0
71.0
108.0
135.0
162.0
148.5
174.3
241.5
533.3
* Requires a graphics card that supports HDMI 2.0.
Electrical Specifications
Model
U2718Q
Video input signals
• HDMI 2.0, 600 mV for each differential line, 100
ohm input impedance per differential pair.
• DisplayPort & Mini DisplayPort 1.2, 600 mV for
each differential line, 100 ohm input impedance
per differential pair
AC input voltage/frequency/
current
100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz / 1.5 A
(typical)
Inrush current
• 120 V: 30 A (Max.) at 0 °C (cold start)
• 220 V: 60 A (Max.) at 0 °C (cold start)
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About Your Monitor
Physical Characteristics
Model
U2718Q
Signal cable type
• Digital: detachable, HDMI, 19 pins (cable
not included)
• Digital: detachable, Mini-DP to DP, 20
pins
• Universal Serial Bus: detachable, USB, 9
pins
Dimensions (with stand)
Height (extended)
Height (compressed)
Width
540.2 mm (21.27 inches)
410.2 mm (16.15 inches)
611.3 mm (24.07 inches)
200.3 mm (7.89 inches)
Depth
Dimensions (without stand)
Height
356.2 mm (14.02 inches)
611.3 mm (24.07 inches)
49.1 mm (1.93 inches)
Width
Depth
Stand dimensions
Height (extended)
Height (compressed)
Width
433.4 mm (17.06 inches)
387.2 mm (15.24 inches)
292.4 mm (11.51 inches)
200.3 mm (7.89 inches)
Depth
Weight
Weight with packaging
9.40 kg (20.72 lb)
Weight with stand assembly and cables 6.55 kg (14.44 lb)
Weight without stand assembly (For wall 3.70 kg (8.16 lb)
mount or VESA mount considerations -
no cables)
Weight of stand assembly
2.53 kg (5.58 lb)
About Your Monitor
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15
Environmental Characteristics
Model
U2718Q
Compliant Standards
• RoHS-compliant
• TCO-Certified Displays
• BFR/PVC-free (Halogen-free) excluding external cables
• Meets NFPA 99 leakage current requirements
• Arsenic-Free glass and Mercury-Free for the panel only
Temperature
Operating
0 °C to 40 °C (32 °F to 104 °F)
-20 °C to 60 °C (-4 °F to 140 °F)
Non-operating
Humidity
Operating
10% to 80% (non-condensing)
5% to 90% (non-condensing)
Non-operating
Altitude
Operating
5,000 m (16,404 ft) (maximum)
12,192 m (40,000 ft) (maximum)
Non-operating
Thermal dissipation
• 337.79 BTU/hour (maximum)
• 102.36 BTU/hour (typical)
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. This is
referred to as Power Save Mode*. If the computer detects input from the keyboard,
mouse, or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
VESA Modes Horizontal Vertical
Sync Sync
Video
Power
Indicator
Power
Consumption
Normal
operation
Active
Active
Active
White
99 W (maximum)**
30 W (typical)
Active-off
mode
Inactive
-
Inactive
-
Blanked White (blinking)
Off
Less than 0.3 W
Switch off
-
Less than 0.3 W
Power Consumption Pon
24.32 W
76.39 kWh
Total Energy Consumption (TEC)
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About Your Monitor
* Zero power consumption in OFF mode can only be achieved by disconnecting the
main cable from the monitor.
** Maximum power consumption with max luminance, and USB active.
This document is informational only and reflects laboratory performance. Your product
may perform differently, depending on the software, components and peripherals you
ordered and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.
NOTE:
P
: Power consumption of On mode measured with reference to Energy Star test
on
method.
TEC: Total energy consumption in kWh measured with reference to Energy Star test
method.
The OSD functions only in the normal operation mode. When any button is pressed in
the Active-off mode, the following message will be displayed:
Activate the computer and the monitor to gain access to the OSD.
NOTE: The message may be slightly different according to the connected input
signal.
Pin Assignments
DisplayPort Connector
Pin
20-pin Side of the
Number
Connected Signal Cable
1
2
3
ML0(p)
GND
ML0(n)
About Your Monitor
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17
4
5
ML1(p)
GND
6
ML1(n)
7
ML2(p)
8
GND
9
ML2(n)
10
11
12
13
14
15
16
17
18
19
20
ML3(p)
GND
ML3(n)
GND
EDID WP
AUX(p)
GND
AUX(n)
Hot Plug Detect
Re-PWR
+3.3 V DP_PWR
Mini DisplayPort Connector
Pin
Number
20-pin Side of the
Connected Signal Cable
1
2
3
4
5
6
7
8
9
GND
Hot Plug Detect
ML3(n)
GND
ML3(p)
GND
GND
GND
ML2(n)
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About Your Monitor
10
11
ML0(n)
ML2(p)
ML0(p)
GND
12
13
14
15
16
17
18
19
20
GND
ML1(n)
AUX(p)
ML1(p)
AUX(n)
GND
+3.3 V DP_PWR
About Your Monitor
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19
HDMI Connector
Pin
19-pin Side of the
Number
Connected Signal Cable
1
2
TMDS DATA 2+
TMDS DATA 2 SHIELD
TMDS DATA 2-
3
4
TMDS DATA 1+
5
TMDS DATA 1 SHIELD
TMDS DATA 1-
6
7
TMDS DATA 0+
8
TMDS DATA 0 SHIELD
TMDS DATA 0-
9
10
11
12
13
14
15
16
17
18
19
TMDS CLOCK+
TMDS CLOCK SHIELD
TMDS CLOCK-
CEC
Reserved (N.C. on device)
DDC CLOCK (SCL)
DDC DATA (SDA)
DDC/CEC Ground
+5V POWER
HOT PLUG DETECT
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About Your Monitor
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer system with its Extended Display Identification Data
(EDID) using Display Data Channel (DDC) protocols so the system can configure itself
and optimize the monitor settings. Most monitor installations are automatic; you can
select different settings if desired. For more information about changing the monitor
settings, see Operating the Monitor
.
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the monitor.
NOTE: This monitor is Super-Speed USB 3.0 compatible.
Transfer Speed
Super-speed
High speed
Data Rate
Power Consumption*
4.5 W (Max, each port)
4.5 W (Max, each port)
4.5 W (Max, each port)
5 Gbps
480 Mbps
12 Mbps
Full speed
* Up to 2A on USB downstream port (port with
compliance devices or normal USB devices.
battery icon) with BC1.2
USB Upstream Connector
Pin Number
9-pin Side of the Connector
1
2
3
4
5
6
7
8
9
VCC
D-
D+
GND
SSTX-
SSTX+
GND
SSRX-
SSRX+
About Your Monitor
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21
USB Downstream Connector
Pin Number
9-pin Side of the Connector
1
2
3
4
5
6
7
8
9
VCC
D-
D+
GND
SSRX-
SSRX+
GND
SSTX-
SSTX+
USB Ports
•
•
•
•
1 x USB 3.0 upstream - bottom
2 x USB 3.0 downstream - bottom
2 x USB 3.0 downstream - side
Power Charging Port- the port with
battery icon; supports fast current
charging capability if the device is BC1.2 compatible.
NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.
NOTE: The monitor's USB interface works only when the monitor is On or in the
power save mode. If you turn Off the monitor and then turn it On, the attached
peripherals may take a few seconds to resume normal functionality.
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on Dell Monitor Quality and Pixel
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About Your Monitor
Maintenance Guidelines
Cleaning Your Monitor
WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or
handling your monitor:
•
To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the anti-
static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or
compressed air.
•
•
•
•
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using
detergent of any kind as some detergents leave a milky film on the monitor.
If you notice white powder when you unpack your monitor, wipe it off with a
cloth.
Handle your monitor with care as a darker-colored monitor may get scratched
and show white scuff marks more than a lighter-colored monitor.
To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn Off your monitor when not in use.
About Your Monitor
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23
Setting Up the Monitor
Attaching the Stand
NOTE: The stand is detached when the monitor is shipped from the factory.
NOTE: This is applicable for a monitor with a stand. When any other stand is
bought, please refer to the respective stand setup guide for the setup instructions.
CAUTION: Do not remove the monitor from the packaging box before attaching
the stand.
To attach the monitor stand:
1
Follow the instructions on the flaps of carton to remove the stand from the top
cushion that secures it.
2
3
4
Insert the stand base blocks fully into the stand slot.
Lift the screw handle and turn the screw clockwise.
After fully tightening the screw, fold the screw handle flat within the recess.
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Setting Up the Monitor
5
Lift the cover, as shown, to expose the VESA area for stand assembly.
6
Attach the stand assembly to the monitor.
a
Fit the two tabs on the upper part of the stand to the groove on the back of the
monitor.
b
Press the stand down till it snaps into place.
Setting Up the Monitor
|
25
7
Place the monitor upright.
a
Slide one hand in the cutout area on the bottom cushion and use the other
hand to hold the stand.
b
Lift the monitor carefully to prevent it from slipping or falling.
CAUTION: Do not press on the panel screen when lifting the monitor.
8
Remove the cover from the monitor.
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Setting Up the Monitor
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the
.
NOTE: Do not connect all cables to the computer at the same time.
To connect your monitor to the computer:
1
Turn Off your computer and disconnect the power cable.
Connect the DP/Mini-DP to DP/HDMI cable from your monitor to the computer.
Connecting the HDMI cable (Optional Purchase)
Connecting the DisplayPort (Mini-DP to DP) cable
Setting Up the Monitor
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27
Connecting the DisplayPort (DP to DP) cable (Optional Purchase)
CAUTION: The graphics are used for the purpose of illustration only. Appearance
of the computer may vary.
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Setting Up the Monitor
Connecting the USB 3.0 cable
After you have completed connecting the DP/Mini-DP to DP/HDMI cable, follow the
procedures below to connect the USB 3.0 cable to the computer and complete your
monitor setup:
1
Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port
on your computer.
2
3
Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.
Plug the power cables for your computer and monitor into a nearby outlet.
4
5
Turn On the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not display an
image, see Universal Serial Bus (USB) Specific Problems
.
Use the cable slot on the monitor stand to organize the cables.
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See Connecting Your
Monitor for cable attachment,) organize all cables as shown above.
Setting Up the Monitor
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29
Removing the Monitor Stand
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure
that the monitor is placed on a soft, clean surface.
NOTE: This is applicable for a monitor with a stand. When any other stand is
bought, please refer to the respective stand setup guide for the setup instructions
.
To remove the stand:
1
2
3
Place the monitor on a soft cloth or cushion.
Press and hold the stand release button.
Lift the stand up and away from the monitor.
Wall Mounting (Optional)
(Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible wall mounting kit.
1
2
3
Place the monitor panel on a soft cloth or cushion on a stable, flat table.
Remove the stand.
Use a Phillips crosshead screwdriver to remove the four screws securing the plastic
cover.
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Setting Up the Monitor
4
5
Attach the mounting bracket from the wall mounting kit to the monitor.
Mount the monitor on the wall by following the instructions that comes with the
wall mounting kit.
NOTE: For use only with UL-listed wall mount bracket with minimum weight/load
bearing capacity of 3.70 kg.
Setting Up the Monitor
|
31
The following table describes the front panel buttons:
Front Panel Button
Description
1
Use this button to choose from a list of preset color modes.
Shortcut key/
Preset Modes
2
Use this button to choose from a list of video signals that may
be connected to your monitor.
Shortcut key/
Input Source
2
3
4
Use the MENU button to launch the On-Screen Display
Menu
Exit
Use this button to exit the OSD main menu.
Use the Power button to turn the monitor On and Off.
The white light indicates the monitor is On and fully
functional. A glowing white light indicates the power save
mode.
Power
(with power light
indicator)
Front Panel Button
Use the buttons on the front of the monitor to adjust the image settings.
Front Panel Button
Description
1
Use the Up button to adjust (increase ranges) items in the OSD menu.
Up
Operating the Monitor
|
33
2
3
4
Use the Down button to adjust (decrease ranges) items in the OSD
menu.
Down
OK
Use the OK button to confirm your selection.
Use the Back button to go back to the previous menu.
Back
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu or exit
the OSD menu, the monitor automatically saves those changes. The changes are
also saved if you change the settings and then wait for the OSD menu to disappear.
1
Press the
button to launch the OSD menu and display the main menu.
2
Press the
and
buttons to move between the setting options. As you move
from one icon to another, the option name is highlighted. See the following table
for a complete list of all the options available for the monitor.
3
4
5
Press the
Press
button once to activate the highlighted option.
button to select the desired parameter.
and
Press
to enter the submenu and then use the
and
buttons, according to
the indicators on the menu, to make your changes.
6
Select the button to return to the main menu.
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|
Operating the Monitor
Icon
Menu and
Submenus
Description
Use this menu to activate Brightness/Contrast adjustment.
Brightness/
Contrast
Brightness adjusts the luminance of the backlight.
Brightness
Contrast
Press the
button to increase the brightness and press the
button to decrease the brightness (min. 0 / max. 100).
NOTE: Manual adjustment of Brightness is disabled when Dynamic
Contrast is switched On.
Adjust the Brightness first, and then adjust the Contrast only if further
adjustment is necessary.
Press the
button to increase the contrast and press the
button
to decrease the contrast (min. 0 / max. 100).
The Contrast function adjusts the degree of difference between
darkness and lightness on the monitor screen.
Operating the Monitor
|
35
Use the Input Source menu to select between the different video
Input Source
signals that may be connected to your monitor.
Select the DP input when you are using the DisplayPort (DP)
DP
connector.
Select the mDP input when you are using the Mini DisplayPort (mDP)
mDP
connector.
Select the HDMI input when you are using the HDMI connector.
Turning on the function allows you to scan for available input sources.
Reset your monitor input settings to the factory settings.
HDMI
Auto Select
Reset Input
Source
Use Color to adjust the color setting mode.
Color
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Operating the Monitor
When you select Preset Modes, you can choose Standard,
Preset Modes
ComfortView, Movie, Game, Color Temp.,or Custom Color from the
list.
• Standard: Loads the monitor's default color settings. This is the
default preset mode.
• ComfortView: Decreases the level of the blue light emitted from
the screen to make viewing more comfortable for your eyes.
• Movie: Loads color settings ideal for movies.
• Game: Loads color settings ideal for most gaming applications.
• Color Temp.: Allows users to select the color temperature: 5000K,
5700K, 6500K, 7500K, 9300K, and 10000K.
• Custom Color: Allows you to manually adjust the R, G, B color
settings.
Press the
and
buttons to adjust the R, G, B colors values and
create your own preset color mode.
NOTE: To reduce the risk of eye strain and neck/arm/back/shoulders
pain from using the monitor for long periods of time, we suggest you:
• set the screen about 20 to 28 inches (50-70 cm) from your eyes.
• blink frequently to moisten or rewet your eyes when working
with the monitor.
• take regular and frequent breaks for 20 minutes every two hours.
• look away from your monitor and gaze at a distant object at 20
feet away for at least 20 seconds during the breaks.
• perform stretches to relieve tension in the neck/arm/back/
shoulders during the breaks.
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37
Allows you to set the video input mode to:
Input Color
Format
RGB: Select this option if your monitor is connected to a computer (or
DVD player) using an HDMI cable (or DisplayPort cable).
YPbPr: Select this option if your DVD player supports only YPbPr
output.
This feature can shift the color of the video image to green or purple.
Hue
This is used to adjust the desired flesh tone color. Use
adjust the hue from '0' to '100'.
or
to
Use
Use
to increase the purple shade of the video image.
to increase the green shade of the video image.
NOTE: Hue adjustment is available only when you select Movie or
Game preset mode.
This feature can adjust the color saturation of the video image. Use
Saturation
or
to adjust the saturation from '0' to '100'.
Use
Use
to increase the colorful appearance of the video image.
to increase the monochrome appearance of the video image.
NOTE: Saturation adjustment is available only when you select Movie
or Game preset mode.
Resets your monitor color settings to the factory settings.
Reset Color
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Operating the Monitor
Use Display to adjust images.
Display
Adjusts the image ratio to Wide 16:9, 4:3, or 5:4.
Aspect Ratio
Sharpness
This feature can make the image look sharper or softer. Use
to adjust the sharpness from '0' to '100'.
or
Allows you to increase the level of contrast to provide sharper and
more detailed image quality.
Dynamic
Contrast
Press the
button to select the Dynamic Contrast "On" or "Off".
NOTE: Dynamic Contrast provides higher contrast if you select
Game or Movie preset mode.
Allows you to set the Response Time to Normal or Fast.
Response Time
Smart HDR
HDR is short for High Dynamic Range. This technology simulates the
human visual system to process a wider range of luminosity than
traditional imaging technique can do. It is most suitable for displaying
images with a large amount of darkness or bright scenes.
NOTE: This function is only available when an HDMI signal is
detected. While the monitor is processing HDR content, Preset Modes
Brightness, and Dynamic Contrast will be disabled. The following
message appears if you press the Preset Modes shortcut key on the
front panel.
Operating the Monitor
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39
NOTE: The possible peak luminance during HDR mode is 550-nit.
The actual value and duration during HDR playback might vary
according to the video content.
Select this option to restore default display settings.
Reset Display
Menu
Select this option to adjust the settings of the OSD, such as, the
languages of the OSD, the amount of time the menu remains on
screen, and so on.
Sets the OSD display to one of the eight languages (English, Spanish,
French, German, Brazilian Portuguese, Russian, Simplified Chinese, or
Japanese).
Language
Rotates the OSD by 90 degrees counter-clockwise. You can adjust the
Rotation
Transparency
Timer
menu according to your Display Rotation
Select this option to change the menu transparency by pressing the
and buttons (Minimum: 0 ~ Maximum: 100).
.
Sets the length of time the OSD will remain active after the last time
you pressed a button.
Use
seconds.
Resets all OSD settings to the factory preset values.
or
to adjust the slider in 1 second increments, from 5 to 60
Reset Menu
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|
Operating the Monitor
Personalize
Users can choose a feature from Preset Modes, Brightness/Contrast,
Input Source, Aspect Ratio, Smart HDR, or Rotation and set it as a
shortcut key.
Shortcut Key 1/
Shortcut Key 2
Allows you to set the power LED indicator On or Off when the
monitor is active to save energy.
Power Button
LED
Allows you to enable or disable USB function during monitor standby
mode.
USB
NOTE: USB On/Off During Standby mode is only available when the
USB upstream cable is unplugged. This option will be greyed out when
the USB upstream cable plugs in.
Allows you to let the monitor turn off automatically or stay on when
your computer goes into sleep mode. When Enable is selected, the
monitor goes to sleep as the system sleeps; when Disable is selected,
you may prevent the screen from going off as the system sleeps for
speedy display recovery from PC wake up.
Monitor Sleep
Reset all settings under the Personalize menu to the factory preset
Reset
Personaliza-
tion
values.
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41
Others
Displays the monitor's current settings.
Display Info
DDC/CI
DDC/CI (Display Data Channel/Command Interface) allows your
monitor parameters (brightness, color balance, and etc.) to be
adjustable via the software on your computer.
You can disable this feature by selecting Off.
Enable this feature for best user experience and optimum
performance of your monitor.
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Operating the Monitor
Helps reduce minor cases of image retention. Depending on the
degree of image retention, the program may take some time to run.
You can enable this feature by selecting On.
LCD
Conditioning
Displays the current firmware version.
Firmware
Resets all settings under the Others menu to the factory preset values.
Resets all settings to the factory preset values.
Reset Others
Factory Reset
NOTE: This monitor has a built-in feature to automatically calibrate the brightness
to compensate for LED aging.
OSD Warning Messages
When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie),
the manual brightness adjustment is disabled.
When the monitor does not support a particular resolution mode, you will see the
following message:
Operating the Monitor
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43
NOTE: The message may be slightly different according to the connected input
signal.
This means that the monitor cannot synchronize with the signal that it is receiving from
ranges addressable by this monitor. Recommended mode is 3840 x 2160.
You will see the following message before the DDC/CI function is disabled:
When the monitor enters the Power Save mode, the following message appears:
Activate the computer and wake up the monitor to gain access to the OSD
.
NOTE: The message may be slightly different according to the connected input
signal.
If you press any button other than the power button, the following message will appear
depending on the selected input:
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Operating the Monitor
NOTE: The message may be slightly different according to the connected input
signal.
If either DP, mDP, or HDMI input is selected and the corresponding cable is not
connected, a floating dialog box as shown below appears.
NOTE: The message may be slightly different according to the connected input
signal.
Setting the Maximum Resolution
To set the maximum resolution for the monitor:
®
®
®
In Windows 7, Windows 8, and Windows 8.1:
®
®
1
For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2
3
4
Right-click on the desktop and click Screen Resolution.
Click the Dropdown list of the Screen Resolution and select 3840 x 2160.
Click OK.
®
In Windows 10:
1
2
3
4
Right-click on the desktop and click Display settings.
Click Advanced display settings.
Click the dropdown list of Resolution and select 3840 x 2160.
Click Apply.
If you do not see 3840 x 2160 as an option, you may need to update your graphics driver.
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45
Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
•
latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
•
•
Go to the support site for your computer and download the latest graphic drivers.
Go to your graphics card website and download the latest graphic drivers.
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Operating the Monitor
Requirements to view or playback HDR content
(1) via Ultra BluRay DVD or Game consoles
Ensure the DVD player and Game consoles are HDR capable, eg Panasonic DMP-UB900,
x-Box One S, PS4 Pro. Download and install the appropriate graphics card drivers (for PC
applications), see below.
(2) via PC
Ensure the graphics card used is HDR capable, ie HDMI2.0a (with HDR option) compliant
and HDR graphics driver is installed. HDR capable player application must be used, eg
Cyberlink PowerDVD 17, Windows 10 Movies and TV app.
For example Dell XPS8910, Alienware Aurora R5, bundled with the below graphics cards.
Dell Graphics driver with HDR support: Refer to Dell support page to download the latest
graphics driver that supports HDR playback for your PC/Notebook.
Nvidia
HDR capable Nvidia graphics cards: GTX1070, GTX1080, P5000, P6000, etc. For a full
range of HDR capable Nvidia graphics cards please refer to Nvidia website
Driver that supports Full Screen Playback mode (eg PC games, UltraBluRay players), HDR
on Win10 Redstone 2 OS: 381.65 or later.
AMD
HDR capable AMD graphics cards: RX480, RX470, RX460, WX7100, WX5100, WX4100,
etc. For a full range of HDR capable AMD graphics cards please refer to www.amd.com
Check HDR driver support information and download the latest driver from
Intel (Integrated Graphics)
HDR capable system: CannonLake or later
Suitable HDR player: Windows 10 Movies and TV app
OS with HDR support: Windows 10 Redstone 3
NOTE: HDR playback via OS (eg playback of HDR in a window within desktop)
requires Win 10 Redstone 2 or later with appropriate player applications, eg
PowerDVD17. Playing back protected content will require appropriate DRM
software and/or hardware, eg Microsoft Playready™.
Please refer to Microsoft website for HDR support information.
Operating the Monitor
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47
Using the Tilt, Swivel, and Vertical Extension
NOTE: This is applicable for a monitor with a stand. When any other stand is
bought, please refer to the respective stand setup guide for set up instructions.
Tilt, Swivel
With the stand attached to the monitor, you can tilt and swivel the monitor for the most
comfortable viewing angle.
NOTE: The stand is detached when the monitor is shipped from the factory.
Vertical Extension
NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how
to extend the stand vertically.
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Operating the Monitor
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with
your Dell computer, you require an updated graphics driver that is not included
with this monitor. To download the graphics driver, go to www.dell.com/support
and see the Download section for Video Drivers for latest driver updates.
NOTE: When in the Portrait View Mode, you may experience performance
degradation in graphic-intensive applications (3D Gaming and etc.).
Adjusting the Rotation Display Settings of Your System
After you have rotated your monitor, you need to complete the procedure below to
adjust the Rotation Display Settings of your system.
NOTE: If you are using the monitor with a non-Dell computer, you need to go the
graphics driver website or your computer manufacturer website for information on
rotating the 'contents' on your display.
To adjust the Rotation Display Settings:
1
2
3
Right-click on the desktop and click Properties.
Select the Settings tab and click Advanced.
If you have an ATI graphics card, select the Rotation tab and set the preferred
rotation.
4
5
If you have an nVidia graphics card, click the nVidia tab, in the left-hand column
select NVRotate, and then select the preferred rotation.
®
If you have an Intel graphics card, select the Intel graphics tab, click Graphic
Properties, select the Rotation tab, and then set the preferred rotation.
NOTE: If you do not see the rotation option or it is not working correctly, go to
www.dell.com/support and download the latest driver for your graphics card.
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Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
.
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1
2
3
Turn off both your computer and the monitor.
Unplug the video cable from the back of the computer.
Turn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the
monitor cannot sense a video signal and is working correctly. While in self-test mode, the
power LED remains white. Also, depending upon the selected input, the dialog shown
below will continuously scroll through the screen.
NOTE: The message may be slightly different according to the connected input
signal.
4
5
This box also appears during normal system operation, if the video cable becomes
disconnected or damaged.
Turn Off your monitor and reconnect the video cable; then turn On both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.
Troubleshooting
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51
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
To run the built-in diagnostics:
1
Ensure that the screen is clean (no dust particles on the surface of the screen).
2
Unplug the video cable(s) from the back of the computer or monitor. The monitor
then goes into the self-test mode.
3
4
5
6
7
Press and hold Button 1 on the front panel for 5 seconds. A gray screen appears.
Carefully inspect the screen for abnormalities.
Press Button 1 on the front panel again. The color of the screen changes to red.
Inspect the display for any abnormalities.
Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text
screens.
The test is complete when the text screen appears. To exit, press Button 1 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the
monitor is functioning properly. Check the video card and computer.
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Troubleshooting
Common Problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions:
Common
What You
Possible Solutions
Symptoms
Experience
No Video/Power No picture
LED off
• Ensure that the video cable connecting the monitor and the
computer is properly connected and secure.
• Verify that the power outlet is functioning properly using
any other electrical equipment.
• Ensure that the power button is pressed fully.
Source menu.
No Video/Power No picture or no • Increase brightness & contrast controls via OSD.
LED on
brightness
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
Source menu.
Poor Focus
Picture is fuzzy,
blurry, or
• Eliminate video extension cables.
• Reset the monitor to factory settings.
ghosting
• Change the video resolution to the correct aspect ratio.
Shaky/Jittery
Video
Wavy picture or
fine movement
• Reset the monitor to factory settings.
• Check environmental factors.
• Relocate the monitor and test in another room.
Missing Pixels
LCD screen has
spots
• Cycle power On-Off.
• Pixel that is permanently Off is a natural defect that can
occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at: http://www.dell.com/
Stuck-on Pixels LCD screen has
bright spots
• Cycle power On-Off.
• Pixel that is permanently off is a natural defect that can
occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at: http://www.dell.com/
Brightness
Problems
Picture too dim
or too bright
• Reset the monitor to factory settings.
• Adjust brightness & contrast controls via OSD.
Geometric
Distortion
Screen not
centered
correctly
• Reset the monitor to factory settings.
• Adjust horizontal & vertical controls via OSD.
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53
Horizontal/
Vertical Lines
Screen has one
or more lines
• Reset the monitor to factory settings.
• Perform monitor self-test feature check and determine if
these lines are also in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
Synchronization Screen is
• Reset the monitor to factory settings.
Problems
scrambled or
appears torn
• Perform monitor self-test feature check to determine if the
scrambled screen appears in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Restart the computer in the safe mode.
Safety Related
Issues
Visible signs of
smoke or sparks
• Do not perform any troubleshooting steps.
• Contact Dell immediately.
Intermittent
Problems
Monitor
malfunctions on
& off
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode.
Missing Color
Wrong Color
Picture missing
color
• Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
Picture color not • Change the settings of the Preset Modes in the Color menu
good
OSD depending on the application.
• Adjust R/G/B value under Custom Color in Color menu
OSD.
• Change the Input Color Format to RGB or YPbPr in the
Color menu OSD.
• Run the built-in diagnostics.
Image retention Faint shadow
• Use the Power Management feature to turn off the monitor
at all times when not in use (for more information, see
from a static
image left on
from the static
image displayed
the monitor for appears on the
a long period of screen
time
• Alternatively, use a dynamically changing screensaver.
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Troubleshooting
Product Specific Problems
Specific
What You
Possible Solutions
Symptoms
Experience
Screen image is Image is
too small centered on
• Check the Aspect Ratio setting in the Display menu OSD.
• Reset the monitor to factory settings.
screen, but does
not fill entire
viewing area
Cannot adjust OSD does not
• Turn Off the monitor, unplug the power cord, plug it back,
the monitor
with the
appear on the
screen
and then turn On the monitor.
buttons on the
front panel
No Input Signal No picture, the
• Check the signal source. Ensure the computer is not in the
power saving mode by moving the mouse or pressing any
key on the keyboard.
when user
controls are
pressed
LED light is white
• Check whether the signal cable is plugged in properly. Re-
plug the signal cable if necessary.
• Reset the computer or video player.
The picture
does not fill the cannot fill the
The picture
• Due to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
entire screen
height or width
of the screen
• Run the built-in diagnostics.
Troubleshooting
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55
Universal Serial Bus (USB) Specific Problems
Specific
What You
Possible Solutions
Symptoms
Experience
USB interface is USB peripherals
• Check that your monitor is turned On.
not working
are not working
• Reconnect the upstream cable to your computer.
• Reconnect the USB peripherals (downstream connector).
• Switch Off and then turn On the monitor again.
• Reboot the computer.
• Some USB devices like external portable HDD require higher
electric current; connect the device directly to the
computer system.
High Speed
USB 3.0
interface is
slow
High Speed USB
3.0 peripherals
working slowly or
not working at all
• Check that your computer is USB 3.0-capable.
• Some computers have USB 3.0, USB 2.0, and USB 1.1 ports.
Ensure that the correct USB port is used.
• Reconnect the upstream cable to your computer.
• Reconnect the USB peripherals (downstream connector).
• Reboot the computer.
Wireless mouse Do not respond
is not working or responds
• Increase the distance between the USB 3.0 peripherals and
the wireless USB receiver.
or lagging
slowly
• Position your wireless USB receiver as close as possible to
the wireless mouse.
• Use a USB-extender cable to position the wireless USB
receiver as far away as possible from the USB 3.0 port.
Speakers Specific Problems
Specific
What You
Possible Solutions
Symptoms
Experience
No sound
Cannot hear any • Turn Off the monitor, unplug the monitor power cord,
coming from
the speakers
sound
replug it, and then turn On the monitor.
• Check the audio cable connection is connected correctly
to the computer Audio Line Out port.
• Unplug the audio cable from the Audio Line Out port.
• Reset the monitor to factory settings.
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Troubleshooting
Appendix
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety, Environmental, and Regulatory
Information (SERI).
FCC Notices (U.S. Only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory compliance
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in
your area.
•
•
Appendix
|
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