DELL SE2717H User Manual

User’s Guide  
Dell SE2717H/SE2717HX  
Model No.: SE2717H/SE2717HX  
Regulatory model: SE2717Hc  
Contents  
About your monitor ................................................................ 5  
Package contents ..................................................................................5  
Product features ....................................................................................6  
Identifying parts and controls............................................................. 7  
Monitor specifications ........................................................................10  
Plug and play capability...................................................................... 17  
LCD monitor quality and pixel policy .............................................. 17  
Maintenance guidelines...................................................................... 17  
Setting up the monitor.........................................................18  
Connecting the stand .........................................................................18  
Connecting your monitor ..................................................................18  
Organizing cables................................................................................19  
Removing the stand ........................................................................... 20  
Operating your monitor....................................................... 21  
Power on the monitor.........................................................................21  
Using the control buttons..................................................................21  
Using the on-screen display (OSD) menu .......................................23  
Setting up your monitor .....................................................................36  
Using tilt.................................................................................................38  
Contents  
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3
Troubleshooting....................................................................39  
Self-Test.................................................................................................39  
Built-in diagnostics ............................................................................ 40  
Common problems..............................................................................41  
Product-specific problems ................................................................43  
Appendix .................................................................................44  
FCC notices (U.S. Only) and other regulatory information......... 44  
Contacting Dell ................................................................................... 44  
4
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About your monitor  
Package contents  
Your monitor ships with the components shown below. Ensure that you have  
received all the components and see Contacting Dell for more information if  
something is missing.  
NOTE: Some items may be optional and may not ship with your monitor. Some  
features or media may not be available in certain countries.  
NOTE: To set up with any other stand, please refer to the respective stand setup  
guide for setup instructions.  
Monitor  
Stand riser  
Stand base  
Power Cable (Varies by  
Countries)  
VGA Cable (for SE2717H)  
About your monitor  
|
5
HDMI Cable (for SE2717HX)  
Drivers and Documentation  
Media  
DellTM SE2717H/SE2717HX Monitor  
Quick Setup Guide  
Safety and Regulatory  
Information  
Product features  
The Dell SE2717H/SE2717HX flat panel display has an active matrix, Thin-Film  
Transistor (TFT), Liquid Crystal Display (LCD), anti-static, and LED backlight. The  
monitor features include:  
SE2717H/SE2717HX: 68.6 cm (27 inch) viewable area display (measured  
diagonally). 1920 x 1080 resolution, plus full-screen support for lower  
resolutions.  
Wide viewing angle to allow viewing from a sitting or standing position, or while  
moving from side-to-side.  
VGA and HDMI connectivity makes it simple and easy to connect with legacy  
and new systems.  
Plug and play capability if supported by your system.  
On-Screen Display (OSD) adjustments for ease of set-up and screen  
optimization.  
Software and documentation media includes an Information File (INF), Image  
Color Matching File (ICM), and product documentation.  
Dell Display Manager Software included (in the CD shipped with the monitor).  
Energy Saver feature for Energy Star compliance.  
Security-lock slot.  
EPEAT Silver Rating.  
BFR/PVC-reduced.  
TCO-Certified Displays.  
Arsenic-Free glass and Mercury-Free for the panel only.  
High Dynamic Contrast Ratio (8,000,000:1).  
0.3 W standby power when in the sleep mode.  
Energy Gauge shows the energy level being consumed by the monitor in real  
time.  
Supports AMD FreeSync™ technology.  
Optimize eye comfort with a flicker-free screen and ComfortView feature which  
minimizes blue light emission.  
6
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About your monitor  
Identifying parts and controls  
Front view  
1
2
Control buttons  
Label  
Description  
1
Function buttons (For more information, see Operating your monitor)  
Power On/Off button  
2
NOTE: For displays with glossy bezels the user should consider the placement of  
the display as the bezel may cause disturbing reflections from surrounding light  
and bright surfaces.  
About your monitor  
|
7
Back view  
4
SE2717H/SE2717HX  
SE2717Hc  
VC Tag:  
xxxxxx  
xpress Service  
ode:  
1.5A  
XXXXX  
xx xxx xxx  
x
CAN ICES-3(B)/BMB-3(B)  
Apparatet må ꢀlkoples jordet sꢀkkontakt.  
Apparaten skall anslutas ꢀll jordat uꢁag.  
S/N: CN-12MWY-  
4180-341-001L  
A00  
Laite on liiteꢁävä suojakoskeꢂmilla varusteꢁuun pistorasiaan.  
Apparatets sꢀkprop skal ꢀlsluꢁes en sꢀkkontakt med jord,  
som giver forbindelse ꢀl sꢀkproppens jord.  
R33037  
RoHS  
Date of Mfg/⭕ӝᰛᵕꢀ⭕⭘ᰛᵕ: May. 2015  
Date of Mfg/  
Consumo de energía: xx.x Wh  
Consumo de energía en modo de espera: x.x Wh  
Удельная мощность рабочего режима  
Потребляемая мощность изделием  
Потребляемая мощность изделием  
-
x.xxx Вт/см²  
режиме ожидания  
выключенном режиме  
в
в
-
x.xx Вт  
x.xx Вт  
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TPV Electronics (Fujian) Co., Ltd.  
080-200-3800  
XXXXXXX-XXXXX  
MSIP-REM-TPF-SE2717Hc  
X
X
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X
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-
X
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FCo.., Ltd.
80--
5
1
2
3
Back View without monitor stand  
Back View with monitor stand  
Use  
Label  
1
Description  
Security-lock slot  
Secures monitor with security lock  
(security lock not included).  
2
Barcode serial number and Service  
Tag label  
Refer to this label if you need to  
contact Dell for technical support.  
The Dell service tag is used for Dell  
warranty and customer service  
management purposes and for  
records of the base system.  
3
4
5
Regulatory label  
Lists the regulatory approvals.  
Releases stand from monitor.  
Stand release button  
Cable management slot  
Uses to organize cables by placing  
them through the slot.  
8
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About your monitor  
Side view  
Bottom view  
1
2
3
Bottom view without monitor stand  
Label  
Description  
Power port  
Use  
1
2
3
Connect the power cable.  
HDMI port  
VGA port  
Connect your computer with HDMI cable.  
Connect your computer with VGA cable.  
About your monitor  
|
9
Monitor specifications  
Model  
SE2717H/SE2717HX  
Active matrix-TFT LCD  
In-Plane Switching  
Screen type  
Panel type  
Viewable image  
Diagonal  
686.00 mm (27 in)  
597.89 mm (23.54 in)  
336.31 mm (13.24 in)  
Horizontal, Active Area  
Vertical, Active Area  
Area  
2010.76 cm² (311.67 in²)  
0.3114 mm  
Pixel pitch  
Viewing angle  
178° (vertical) typical  
178° (horizontal) typical  
300 cd/m² (typical)  
1000 to 1 (typical)  
Luminance output  
Contrast ratio  
8,000,000 to 1 (Dynamic Contrast)  
Anti-glare with 3H hardness  
LED light bar system  
Faceplate coating  
Backlight  
Response time  
Color depth  
6 ms typical (G to G)  
16.7 million colors  
Color gamut  
CIE 1976 (84%), CIE 1931 (72%)  
48-75 Hz  
FreeSync support frame  
frequency (HDMI port only)  
Dell display manager  
compatibility  
Yes  
Connectivity  
1xHDMI (ver 1.4)  
1xVGA  
Border width (edge of monitor to 11.60 mm (Top)  
active area)  
11.60 mm(Left/Right)  
21.10 mm(Bottom)  
Security  
Security lock slot (cable lock sold separately)  
Tilt (5°/21°)  
Adjustability  
10  
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About your monitor  
 
Resolution specifications  
Model  
SE2717H/SE2717HX  
Horizontal scan range  
Vertical scan range  
Maximum preset resolution  
30 kHz to 83 kHz (automatic)  
48 Hz to 76 Hz (automatic)  
1920 x 1080 at 60 Hz for VGA port.  
1920 x 1080 at 75 Hz for HDMI port.  
Supported video modes  
Model  
SE2717H/SE2717HX  
Video display capabilities (HDMI ) 480p, 480i, 576p, 720p, 1080p, 576i, 1080i  
Preset display modes  
Display Mode  
Horizontal  
Frequency  
(kHz)  
Vertical  
Frequency  
(Hz)  
Pixel Clock Sync Polarity  
(MHz)  
(Horizontal /  
Vertical)  
VESA, 720 x 400  
VESA, 640 x 480  
VESA, 640 x 480  
VESA, 800 x 600  
VESA, 800 x 600  
VESA, 1024 x 768  
VESA, 1024 x 768  
VESA, 1152 x 864  
VESA, 1280 x 1024  
VESA, 1280 x 1024  
VESA, 1600 x 900  
VESA, 1920 x 1080  
31.5  
31.5  
37.5  
37.9  
46.9  
48.4  
60.0  
67.5  
64.0  
80.0  
60.0  
67.5  
70.1  
60.0  
75.0  
60.3  
75.0  
60.0  
75.0  
75.0  
60.0  
75.0  
60.0  
60.0  
28.3  
25.2  
-/+  
-/-  
31.5  
-/-  
40.0  
49.5  
+/+  
+/+  
-/-  
65.0  
78.8  
+/+  
+/+  
+/+  
+/+  
+/+  
+/+  
108.0  
108.0  
135.0  
108.0  
148.5  
FreeSync Graphic Card Support List  
Please check AMD web-site for the FreeSync graphic support list.  
gaming/freesync  
About your monitor  
|
11  
Electrical specifications  
Model  
SE2717H/SE2717HX  
Video input signals  
HDMI 1.4, 600mV for each differential line,  
100 ohm input impedance per differential pair,  
Analog RGB, 0.7 Volts +/-5%, positive polarity at  
75 ohm input impedance  
AC input voltage/frequency/  
current  
100 VAC to 240 VAC / 50 Hz or 60 Hz 3 Hz / 1.5A  
Note: The AC input current need to be 1.5A  
(typical).  
Inrush current  
120 V: 30 A (Max.) at 0°C (cold start)  
240 V: 60 A (Max.) at 0°C (cold start)  
Physical characteristics  
Model  
SE2717H/SE2717HX  
Signal cable type  
Digital: detachable, HDMI, 19 pins  
Analog: detachable, D-Sub, 15 pins  
Dimensions (with stand)  
Height  
458.7 mm (18.06 in)  
621.1 mm (24.45 in)  
185.4 mm (7.30 in)  
Width  
Depth  
Dimensions (without stand)  
Height  
369.0 mm (14.53 in)  
621.1 mm (24.45 in)  
56.6 mm (2.23 in)  
Width  
Depth  
Stand dimensions  
Height  
182.8 mm (7.20 in)  
244.6 mm (9.63 in)  
185.4 mm (7.30 in)  
Width  
Depth  
Weight  
Weight with packaging  
8.60 kg (18.96 lb)  
Weight with stand assembly and 6.10 kg (13.45 lb)  
cables  
Weight without stand assembly  
(no cables)  
4.80 kg (10.58 lb)  
Weight of stand assembly  
1.04 kg (2.29 lb)  
Front-frame gloss (minimum)  
Black frame - 85 gloss units  
12  
|
About your monitor  
Environmental characteristics  
Model  
SE2717H/SE2717HX  
Temperature  
Operating  
0°C to 40°C (32°F to 104°F)  
Non-operating  
Storage: -20°C to 60°C (-4°F to 140°F)  
Shipping: -20°C to 60°C (-4°F to 140°F)  
Humidity  
Operating  
20% to 80% (non-condensing)  
Non-operating  
Storage 10% to 90% (non-condensing)  
Shipping 10% to 90% (non-condensing)  
Altitude  
Operating (maximum)  
Non-operating (maximum)  
5,000 m (16,400 ft)  
12,192 m (40,000 ft)  
105.85 BTU/hour (maximum)  
68.29 BTU/hour (typical)  
Thermal dissipation  
Power management modes  
If you have VESA's DPM compliance display card or software installed in your PC, the  
monitor can automatically reduce its power consumption when not in use. This is  
referred to as Power Save Mode*. If the computer detects input from the keyboard,  
mouse or other input devices, the monitor automatically resumes functioning. The  
following table shows the power consumption and signaling of this automatic power  
saving feature.  
* Zero power consumption in off mode can only be achieved by disconnecting the  
power cable from the monitor.  
VESA  
Modes  
Horizontal Vertical  
Sync Sync  
Video  
Power  
Indicator  
Power  
Consumption  
Normal  
Active  
Active  
Active  
White  
31 W (maximum)  
operation  
20 W (typical)  
Active-off  
mode  
Inactive  
-
Inactive  
-
Blanked  
-
White  
(Glowing )  
Less than 0.3 W  
Switch off  
Off  
Less than 0.3 W  
Energy Star  
Power Consumption  
PON  
18.42 W  
ETEC  
58.2 Kwh  
About your monitor  
|
13  
 
NOTE:  
PON: Power consumption of on mode as defined in Energy Star 7.0 version.  
ETEC: Total energy consumption in KWh as defined in Energy Star 7.0 version.  
This document is informational only and reflects laboratory performance. Your  
product may perform differently, depending on the software, components and  
peripherals you ordered and shall have no obligation to update such information.  
Accordingly, the customer should not rely upon this information in making decisions  
about electrical tolerances or otherwise. No warranty as to accuracy or completeness  
is expressed or implied.  
The OSD functions only in the normal operation mode. When any button is pressed  
in the Active-off mode, one of the following messages will be displayed:  
Dell SE2717H/HX  
There is no signal coming from your computer. Press any key on the  
keyboard or move the mouse to wake it up. If there is no display, press the  
monitor button now to select the correct input source on the  
On-Screen-Display menu.  
Activate the computer and the monitor to gain access to the OSD.  
NOTE: This monitor is ENERGY STAR-compliant.  
14  
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About your monitor  
Pin assignments  
VGA connector  
Pin Number 15-pin Side of the Connected Signal Cable  
1
2
Video-Red  
Video-Green  
Video-Blue  
GND  
3
4
5
Self-test  
6
GND-R  
7
GND-G  
8
GND-B  
9
Computer 5V/3.3V  
GND-sync  
GND  
10  
11  
12  
13  
14  
15  
DDC data  
H-sync  
V-sync  
DDC clock  
About your monitor  
|
15  
HDMI connector  
Pin Number 19-pin Side of the Connected Signal Cable  
1
2
TMDS DATA 2+  
TMDS DATA 2 SHIELD  
TMDS DATA 2-  
3
4
TMDS DATA 1+  
5
TMDS DATA 1 SHIELD  
TMDS DATA 1-  
6
7
TMDS DATA 0+  
TMDS DATA 0 SHIELD  
TMDS DATA 0-  
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
TMDS CLOCK+  
TMDS CLOCK SHIELD  
TMDS CLOCK-  
CEC  
Reserved (N.C. on device)  
DDC CLOCK (SCL)  
DDC DATA (SDA)  
DDC/CEC Ground  
+5V POWER  
HOT PLUG DETECT  
16  
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About your monitor  
Plug and play capability  
You can install the monitor in any Plug and Play-compatible system. The monitor  
automatically provides the computer system with its Extended Display Identification  
Data (EDID) using Display Data Channel (DDC) protocols so the system can configure  
itself and optimize the monitor settings. Most monitor installations are automatic,  
you can select different settings if desired. For more information about changing the  
monitor settings, see Operating your monitor.  
LCD monitor quality and pixel policy  
During the LCD Monitor manufacturing process, it is not uncommon for one or more  
pixels to become fixed in an unchanging state which are hard to see and do not affect  
the display quality or usability. For more information on Dell Monitor Quality and Pixel  
Policy, see Dell Support site at www.dell.com/support/monitors.  
Maintenance guidelines  
Cleaning your monitor  
WARNING: Before cleaning the monitor, unplug the monitor power cable from  
the electrical outlet.  
CAUTION: Read and follow the Safety Instructions before cleaning the monitor.  
For best practices, follow the instructions in the list below while unpacking, cleaning  
or handling your monitor:  
To clean your screen, lightly dampen a soft, clean cloth with water. If  
possible, use a special screen-cleaning tissue or solution suitable for the anti-  
static coating. Do not use benzene, thinner, ammonia, abrasive cleaners or  
compressed air.  
Use a lightly-dampened cloth to clean the monitor. Avoid using detergent of  
any kind as some detergents leave a milky film on the monitor.  
If you notice white powder when you unpack your monitor, wipe it off with a  
cloth.  
Handle your monitor with care as the black-colored monitor may get scratched  
and show white scuff marks.  
To help maintain the best image quality on your monitor, use a dynamically  
changing screen saver and turn Off your monitor when not in use.  
About your monitor  
|
17  
Setting up the monitor  
Connecting the stand  
NOTE: The stand is detached when the monitor is shipped from the factory.  
NOTE: This is applicable for a monitor with a stand. When any other stand  
is bought, please refer to the respective stand setup guide for the set up  
instructions.  
To attach the monitor stand:  
1.  
2.  
Place the monitor on a soft cloth or cushion.  
Insert the tabs on the upper part of the stand in to the grooves on the back of  
the monitor.  
3.  
Press down the stand till it snaps into place.  
3
Connecting your monitor  
WARNING: Before you begin any of the procedures in this section, follow the  
NOTE: Do not connect all cables to the computer at the same time. It is  
recommend to route the cables through the cable-management slot before you  
connect them to the monitor.  
To connect your monitor to the computer:  
1.  
2.  
Turn Off your computer and disconnect the power cable.  
Connect the VGA or HDMI cable from your monitor to the computer.  
18  
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Setting up the monitor  
Connecting the VGA cable (sold separately for SE2717HX)  
Connecting the HDMI cable (sold separately for SE2717H)  
Organizing cables  
Use the cable-management slot to organize the cables connected to your monitor.  
Setting up the monitor  
|
19  
Removing the stand  
NOTE: To prevent scratches on the LCD screen while removing the stand,  
ensure that the monitor is placed on a soft and clean surface.  
NOTE: This is applicable for a monitor with a stand. When any other stand  
is bought, please refer to the respective stand setup guide for the set-up  
instructions.  
To remove the stand:  
1.  
2.  
3.  
Place the monitor on a soft cloth or cushion.  
Use a long and thin screwdriver to push the release latch.  
Once the latch is released, remove the base away from the monitor.  
2
2
20  
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Setting up the monitor  
Operating your monitor  
Power on the monitor  
Press the  
button to turn on the monitor.  
Using the control buttons  
Use the control buttons on the bottom of the monitor to adjust the image being  
displayed.  
2
3
4
5
1
2
3
4
1
Control buttons  
The following table describes the control buttons:  
Control Buttons  
Description  
Use this button to choose from a list of preset modes.  
1
Shortcut key/Preset  
Modes  
Operating your monitor  
|
21  
 
2
Use the Brightness/Contrast key to direct access to  
the "Brightness" and "Contrast" control menu.  
Shortcut key/  
Brightness/Contrast  
3
4
5
Use the Menu button to launch the On-Screen Display  
(OSD) and select the OSD Menu. See Accessing the  
Menu  
Exit  
Use this button to go back to the main menu or exit  
the OSD main menu.  
Use the Power button to turn the monitor on and off.  
Solid white light indicates the monitor is On and fully  
functional. Blinking white light indicates the power  
save mode.  
Power (with power  
light )  
OSD controls  
Use the buttons on the bottom of the monitor to adjust the image settings.  
1 2  
4
3
Contorl Buttons  
Description  
1
2
3
4
Use the Up button to increase values or move up in a  
menu.  
Up  
Down  
OK  
Use the Down button to decrease values or move  
down in a menu.  
Use the OK button to confirm your selection in a  
menu.  
Use the Back button to go back to the previous menu.  
Back  
22  
|
Operating your monitor  
Using the on-screen display (OSD) menu  
Accessing the OSD menu  
NOTE: Any changes you make are automatically saved when you move to  
another menu, exit the OSD menu, or wait for the OSD menu to automatically  
close.  
1.  
Press the  
button to display the OSD main menu.  
Main Menu for analog (VGA) input  
Dell SE2717H/HX  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
Energy Use  
Display  
Energy  
75%  
75%  
Menu  
Personalize  
Others  
Resolution: 1920x1080, 60Hz  
2.  
and  
buttons to move between the setting options. As you move  
Press the  
from one icon to another, the option name is highlighted. See the following  
table for a complete list of all the options available for the monitor.  
3.  
4.  
5.  
Press the  
Press  
button once to activate the highlighted option.  
button to select the desired parameter.  
and  
Press  
and then use the  
and  
buttons, according to the indicators on  
the menu, to make your changes.  
6.  
Select the  
button to return to the main menu.  
Operating your monitor  
|
23  
 
Icon  
Menu and  
Submenus  
Description  
Brightness/  
Contrast  
Use this menu to activate brightness/contrast adjustment.  
Dell SE2717H/HX  
Energy Use  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
Display  
Energy  
75%  
75%  
Menu  
Personalize  
Others  
Resolution: 1920x1080, 60Hz  
Brightness  
Contrast  
Brightness adjusts the luminance of the backlight.  
Press the button to increase the brightness and press  
button to decrease the brightness (min. 0 / max.  
the  
100).  
NOTE: Manual adjustment of brightness is disabled when  
dynamic contrast is switched on.  
Adjust the brightness first, and then adjust the contrast  
only if further adjustment is necessary.  
Press the  
button to increase the contrast and press  
the  
button to decrease the contrast (min. 0 / max.  
100).  
The contrast function adjusts the degree of difference  
between darkness and lightness on the monitor screen.  
24  
|
Operating your monitor  
Use this key to activate automatic setup and adjust menu.  
Auto Adjust  
Dell SE2717H/HX  
Brightness / Contrast  
Energy Use  
Auto Adjust  
Input Source  
Press  
to adjust the screen automatically.  
Color  
Display  
Energy  
Menu  
Personalize  
Others  
Resolution: 1920x1080, 60Hz  
The following dialog appears on a black screen as the  
monitor self-adjusts to the current input:  
Auto Adjustment in Progress...  
Auto adjustment allows the monitor to self-adjust to the  
incoming video signal. After using auto adjustment, you  
can further tune your monitor by using the pixel clock  
(coarse) and phase (fine) controls under display settings.  
NOTE: Auto adjust does not occur if you press the  
button while there are no active video input signals or  
attached cables.  
This option is only available when you are using the  
analog (VGA) connector.  
Operating your monitor  
|
25  
Input Source  
Use the input source menu to select between the  
different video signals that may be connected to your  
monitor.  
Dell SE2717H/HX  
Energy Use  
Brightness / Contrast  
VGA  
Auto Adjust  
HDMI  
Input Source  
Color  
Auto Select  
Reset Input Source  
On  
Display  
Energy  
Menu  
Personalize  
Others  
Resolution: 1920x1080, 60Hz  
VGA  
Select VGA input when you are using the analog (VGA)  
connector. Push to select the VGA input source.  
Select HDMI input when you are using the HDMI  
connector. Push to select the HDMI input source.  
HDMI  
Auto Select  
Select auto select to scan for available input signals.  
Select this option to restore default Input Source.  
Reset Input Source  
Color  
Use color to adjust the color setting mode.  
Dell SE2717H/HX  
Energy Use  
Brightness / Contrast  
Preset Modes  
Standard  
RGB  
Auto Adjust  
Input Color Format  
Reset Color  
Input Source  
Color  
Display  
Energy  
Menu  
Personalize  
Others  
Resolution: 1920x1080, 60Hz  
26  
|
Operating your monitor  
 
Preset Modes When you select preset modes, you can choose standard,  
comfortview, multimedia, movie, game, warm, cool, or  
custom color from the list.  
Standard: Loads the monitor's default color settings.  
This is the default preset mode.  
ComfortView: Decreases the level of blue light emitted  
from the screen to make viewing more comfortable for  
your eyes.  
Multimedia: Loads color settings ideal for multimedia  
applications.  
Movie: Loads color settings ideal for movies.  
FPS Game: Loads color settings ideal for First-Person  
Shooter games.  
RTS Game: Loads color settings ideal for Real-Time  
Strategy games.  
RPG Game: Loads color settings ideal for Role-Playing  
games.  
Warm: Increases the color temperature. The screen  
appears warmer with a red/yellow tint.  
Cool: Decreases the color temperature. The screen  
appears cooler with a blue tint.  
Custom Color: Allows you to manually adjust the color  
settings.  
Press the  
and  
buttons to adjust the three colors  
(R, G, B) values and create your own preset color mode.  
Dell SE2717H/HX  
Brightness / Contrast  
Energy Use  
Preset Modes  
Standard  
ComfortView  
Auto Adjust  
Multimedia  
Input Source  
Color  
Movie  
FPS Game  
RTS Game  
RPG Game  
Display  
Energy  
Menu  
Warm  
Personalize  
Cool  
Others  
Custom Color  
Resolution: 1920x1080, 60Hz  
Operating your monitor  
|
27  
Input Color  
Format  
Allows you to set the video input mode to:  
RGB: Select this option if your monitor is connected to  
a computer or DVD player using the HDMI cable.  
YPbPr: Select this option if your DVD player supports  
only YPbPr output.  
Dell SE2717H/HX  
Energy Use  
Brightness / Contrast  
Auto Adjust  
Input Color Format  
RGB  
YPbPr  
Input Source  
Color  
Display  
Energy  
Menu  
Personalize  
Others  
Resolution: 1920x1080, 60Hz  
Hue  
This feature can shift the color of the video image to  
green or purple. This is used to adjust the desired flesh  
tone color. Use  
or  
to adjust the hue from 0 to 100.  
Press  
Press  
to increase the green shade of the video image.  
to increase the purple shade of the video image.  
NOTE: Hue adjustment is available only when you select  
Movie or Game preset mode.  
Saturation  
This feature can adjust the color saturation of the video  
image. Use  
100.  
or  
to adjust the saturation from 0 to  
Press  
to increase the monochrome appearance of the  
video image.  
Press  
to increase the colorful appearance of the video  
image.  
NOTE: Saturation adjustment is available only when you  
select movie or game preset mode.  
Reset Color  
Allows your monitor color settings to the factory settings.  
28  
|
Operating your monitor  
Display  
Use the display to adjust image.  
Dell SE2717H/HX  
Energy Use  
Brightness / Contrast  
Auto Adjust  
Aspect Ratio  
Wide 16:9  
Horizontal Position  
Vertical Position  
Sharpness  
50  
50  
50  
Input Source  
Color  
Display  
50  
0
Pixel Clock  
Phase  
Energy  
Dynamic Contrast  
Response Time  
Reset Display  
Menu  
Normal  
Personalize  
Others  
Resolution: 1920x1080, 60Hz  
Aspect Ratio  
Adjusts the image ratio to wide 16:9, 4:3 or 5:4.  
Use or the buttons to adjust image left and right.  
Horizontal  
Position  
Minimum is 0 (-). Maximum is 100 (+).  
Vertical Position  
Use the  
or  
buttons to adjust image up and down.  
Minimum is 0 (-). Maximum is 100 (+).  
Sharpness  
Pixel Clock  
This feature can make the image look sharper or softer.  
Use  
The phase and pixel clock adjustments allow you to adjust  
your monitor to your preference. Use or buttons to  
or  
to adjust the sharpness from 0 to 100.  
adjust for best image quality. Minimum is 0 (-). Maximum  
is 100 (+).  
NOTE: Applicable when input port is VGA.  
Phase  
If satisfactory results are not obtained using the phase  
adjustment, use the pixel clock (coarse) adjustment and  
then use phase (fine), again. Minimum is 0 (-). Maximum is  
100 (+).  
NOTE: Applicable when input port is VGA.  
Dynamic  
Contrast  
Allows you to increase the level of contrast to provide  
sharper and more detailed image quality.  
Press the  
off.  
button to select the dynamic contrast on or  
NOTE: Dynamic contrast provides higher contrast if you  
select game or movie preset mode.  
Response Time User can select between Normal, Fast or Super Fast.  
Reset Display Select this option to restore default display settings.  
Operating your monitor  
|
29  
Dell SE2717H/HX  
Brightness / Contrast  
Energy Use  
Energy  
Power Button LED  
Reset Energy  
On During Active  
Auto Adjust  
Input Source  
Color  
Display  
Energy  
Menu  
Personalize  
Others  
Resolution: 1920x1080, 60Hz  
Power Button Allows you to set the power LED indicator on during  
LED  
active or off during active to save energy.  
Reset Energy  
Select this option to restore default Energy settings.  
30  
|
Operating your monitor  
Menu  
Select this option to adjust the settings of the OSD, such  
as, the languages of the OSD, the amount of time the  
menu remains on screen and so on.  
Dell SE2717H/HX  
Energy Use  
Brightness / Contrast  
Language  
Transparency  
Timer  
English  
20  
Auto Adjust  
20 s  
Input Source  
Color  
Unlock  
Lock  
Display  
Reset Menu  
Energy  
Menu  
Personalize  
Others  
Resolution: 1920x1080, 60Hz  
Language  
Language options set the OSD display to one of the eight  
languages (English, Spanish, French, German, Brazilian  
Portuguese, Russian, Simplified Chinese, or Japanese).  
Transparency Select this option to change the menu transparency by  
pressing the and buttons from 0 to 100.  
Timer  
OSD hold time: sets the length of time the OSD will  
remain active after the last time you pressed a button.  
Use  
or  
to adjust the slider in 1 second increments,  
from 5 to 60 seconds.  
Lock  
Controls user access to adjustments. When lock is  
selected, no user adjustments are allowed. All buttons are  
locked.  
NOTE: When the OSD is locked, pressing the menu key  
takes you directly to the OSD settings menu, with 'OSD  
Lock' pre-selected on entry. Press and hold  
key for 6  
seconds to unlock and allow user access to all applicable  
settings.  
Reset Menu  
Reset all OSD settings to the factory preset values.  
Operating your monitor  
|
31  
 
Personalize  
Users can choose a feature from shortcut key 1, shortcut  
key 2, reset personalization, preset modes or Brightness/  
Contrast and set it as a shortcut key.  
Dell SE2717H/HX  
Brightness / Contrast  
Energy Use  
Shortcut Key 1  
Shortcut Key 2  
Preset Modes  
Auto Adjust  
Brightness/Contrast  
Reset Personalization  
Input Source  
Color  
Display  
Energy  
Menu  
Personalize  
Others  
Resolution: 1920x1080, 60Hz  
Shortcut Key 1 User can select one of the following: preset modes,  
brightness/contrast, auto adjust, input source, aspect  
ratio to set the shortcut key 1.  
Shortcut Key 2 User can select one of the following: preset modes,  
brightness/contrast, auto adjust, input source, aspect  
ratio to set the shortcut key 2.  
Reset  
Allows you to restore shortcut key to the default setting.  
Personalization  
Dell SE2717H/HX  
Brightness / Contrast  
Energy Use  
Others  
DDC/CI  
Enable  
Disable  
Auto Adjust  
LCD Conditioning  
Reset Others  
Factory Reset  
Input Source  
Color  
Display  
Energy  
Menu  
Personalize  
Others  
Resolution: 1920x1080, 60Hz  
32  
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Operating your monitor  
DDC/CI  
DDC/CI (display data channel/command interface) allows  
your monitor parameters (brightness, color balance and  
etc.) to be adjustable via the software on your computer.  
You can disable this feature by selecting disable.  
Enable this feature for best user experience and optimum  
performance of your monitor.  
Dell SE2717H/HX  
Energy Use  
Brightness / Contrast  
DDC/CI  
Enable  
Disable  
Auto Adjust  
LCD Conditioning  
Reset Others  
Factory Reset  
Input Source  
Color  
Display  
Energy  
Menu  
Personalize  
Others  
Resolution: 1920x1080, 60Hz  
LCD  
Conditioning  
Helps reduce minor cases of image retention. Depending  
on the degree of image retention, the program may  
take some time to run. To start LCD conditioning, select  
Enable.  
Dell SE2717H/HX  
Energy Use  
Brightness / Contrast  
DDC/CI  
Enable  
Disable  
Auto Adjust  
LCD Conditioning  
Input Source  
Color  
Reset Others  
Factory Reset  
Display  
Energy  
Menu  
Personalize  
Others  
Resolution: 1920x1080, 60Hz  
Reset Other  
Reset all settings under the Others setting menu to the  
factory preset values.  
Factory Reset Reset all settings to the factory preset values.  
NOTE: Your monitor has a built-in feature to automatically calibrate the  
brightness to compensate for LED aging.  
Operating your monitor  
|
33  
OSD warning messages  
When the Dynamic Contrast feature is enabled (in these preset modes: Game or  
Movie), the manual brightness adjustment is disabled.  
Dell SE2717H/HX  
To allow manual adjustment of brightness, the Dynamic Contrast  
will be switched off.  
Do you want to continue?  
No  
Yes  
When the monitor does not support a particular resolution mode, the following  
message is displayed:  
Dell SE2717H/HX  
The current input timing is not supported by the monitor display.  
Please change your input timing to 1920x1080, 60Hz or any  
other monitor listed timing as per the monitor specifications.  
This means that the monitor cannot synchronize with the signal that it is receiving  
from the computer. See Monitor specifications for the Horizontal and Vertical  
frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080.  
Before the DDC/CI function is disabled, the following message is displayed:  
Dell SE2717H/HX  
The function of adjusting display setting using PC application will  
be disabled.  
Do you wish to disable DDC/CI function?  
No  
Yes  
When the monitor enters the Power Save Mode, the following message appears:  
Dell SE2717H/HX  
Entering Power Save Mode.  
If you press any button other than the power button, the following messages will  
appear depending on the selected input:  
34  
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Operating your monitor  
Dell SE2717H/HX  
?
No VGA signal from your device.  
Press any key on the keyboard or move the mouse to wake it up.  
If there is no display, press the monitor button again to select  
the correct input source.  
If VGA or HDMI cable is not connected, a floating dialog box as shown below appears.  
The monitor will enter Power Save Mode after 4 minutes if left at this state.  
Dell SE2717H/HX  
?
No VGA Cable  
The display will go into Power Save Mode in 4 minutes.  
or  
Dell SE2717H/HX  
?
No HDMI Cable  
The display will go into Power Save Mode in 4 minutes.  
See Troubleshooting for more information.  
Operating your monitor  
|
35  
Setting up your monitor  
Setting the maximum resolution  
To set the maximum resolution for the monitor:  
In Windows 7, Windows 8, Windows 8.1 and Windows 10:  
1.  
For Windows 8 and Windows 8.1, select the Desktop tile to switch to classic  
desktop.  
2.  
3.  
4.  
Right-click on the desktop and click Screen Resolution.  
Click the Dropdown list of the Screen Resolution and select 1920 x 1080.  
Click OK.  
If you do not see 1920 x 1080 as an option, you may need to update your graphics  
driver. Depending on your computer, complete one of the following procedures:  
If you have a Dell desktop or portable computer:  
Go to www.dell.com/support, enter your computer’s Service Tag, and download  
the latest driver for your graphics card.  
If you are using a non-Dell computer (portable or desktop):  
Go to the support site for your computer and download the latest graphic  
drivers.  
Go to your graphics card website and download the latest graphic drivers.  
If you have a Dell desktop or a Dell portable computer with  
internet access  
1.  
Go to www.dell.com/support, enter your service tag, and download the latest  
driver for your graphics card.  
2.  
After installing the drivers for your graphics adapter, attempt to set the resolution  
to 1920 x 1080 again.  
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell  
to inquire about a graphics adapter that supports these resolutions.  
If you have a non Dell desktop, portable computer, or graphics  
card  
In Windows 7, Windows 8, Windows 8.1 and Windows 10:  
1.  
For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic  
desktop.  
2.  
3.  
4.  
5.  
Right-click on the desktop and click Personalization.  
Click Change Display Settings.  
Click Advanced Settings.  
Identify your graphics controller supplier from the description at the top of the  
window (e.g. NVIDIA, ATI, Intel etc.).  
36  
|
Operating your monitor  
6.  
7.  
Refer to the graphic card provider website for updated driver (for example,  
After installing the drivers for your graphics adapter, attempt to set the resolution  
to 1920 x 1080 again.  
NOTE: If you are unable to set the recommended resolution, contact the  
manufacturer of your computer or consider purchasing a graphics adapter that  
will support the video resolution.  
Operating your monitor  
|
37  
Using tilt  
NOTE: This is applicable for a monitor with a stand. When any other stand is  
bought, please refer to the respective stand setup guide for set up instructions.  
Tilt  
NOTE: The stand is detached when the monitor is shipped from the factory.  
21°  
5°  
38  
|
Operating your monitor  
Troubleshooting  
WARNING: Before you begin any of the procedures in this section, follow the  
Self-Test  
Your monitor provides a self-test feature that allows you to check if your monitor is  
functioning properly. If your monitor and computer are properly connected but the  
monitor screen remains dark, run the monitor self-test by performing the following  
steps:  
1.  
2.  
Turn off both your computer and the monitor.  
Disconnect all video cables from the monitor. This way, the computer doesn’t  
have to be involved.  
3.  
Turn on the monitor.  
If the monitor is working correctly, it detects that there is no signal and one of the  
following message appears. While in self-test mode, the power LED remains white.  
Dell SE2717H/HX  
No HDMI Cable  
The display will go into Power Save Mode in 5 minutes.  
Dell SE2717H/HX  
No VGA Cable  
The display will go into Power Save Mode in 5 minutes.  
NOTE: This box also appears during normal system operation, if the video cable  
is disconnected or damaged.  
4.  
Turn Off your monitor and reconnect the video cable; then turn on your  
computer and the monitor.  
If your monitor remains dark after you reconnect the cables, check your video  
controller and computer.  
Troubleshooting  
|
39  
 
Built-in diagnostics  
Your monitor has a built-in diagnostic tool that helps you determine if any screen  
abnormality you experience is an inherent problem with your monitor, or with your  
computer and video card.  
NOTE: You can run the built-in diagnostics only when the video cable is  
unplugged and the monitor is in self-test mode.  
2
3
4
5
1
To run the built-in diagnostics:  
1.  
2.  
Ensure that the screen is clean (no dust particles on the surface of the screen).  
Unplug the video cable(s) from the back of the computer or monitor. The  
monitor then goes into the self-test mode.  
3.  
4.  
5.  
Press and hold Button 1 for 5 seconds. A gray screen appears.  
Carefully inspect the screen for abnormalities.  
Press Button 1 on the bottom of the monitor again. The color of the screen  
changes to red.  
6.  
7.  
Inspect the display for any abnormalities.  
Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text  
screens.  
The test is complete when the text screen appears. To exit, press Button 1 again.  
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,  
the monitor is functioning properly. Check the video card and computer.  
40  
|
Troubleshooting  
Common problems  
The following table contains general information about common monitor problems  
you might encounter and the possible solutions:  
Common  
Possible Solutions  
Symptoms  
No Video/Power LED  
off  
Ensure that the video cable connecting the monitor and the  
computer is properly connected and secure.  
Verify that the power outlet is functioning properly using any other  
electrical equipment.  
Ensure that the power button is pressed.  
Ensure that the correct input source is selected via the Input Source  
menu.  
No Video/Power LED  
on  
Increase brightness and contrast controls using the OSD.  
Perform monitor self-test feature check.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
Ensure that the correct input source is selected via the Input Source  
menu.  
Poor Focus  
Eliminate video extension cables.  
Reset the monitor to Factory Settings (Factory Reset).  
Change the video resolution to the correct aspect ratio.  
Shaky/Jittery Video  
Missing Pixels  
Reset the monitor to Factory Settings (Factory Reset).  
Check environmental factors.  
Relocate the monitor and test in another room.  
Cycle power On-Off.  
Pixel that is permanently Off is a natural defect that can occur in  
LCD technology.  
For more information on Dell Monitor Quality and Pixel Policy, see  
Dell Support site at:  
Stuck-on Pixels  
Cycle power On-Off.  
Pixel that is permanently off is a natural defect that can occur in  
LCD technology.  
For more information on Dell Monitor Quality and Pixel Policy, see  
Dell Support site at:  
Brightness Problems  
Geometric Distortion  
Reset the monitor to Factory Settings (Factory Reset).  
Adjust brightness & contrast controls via OSD.  
Reset the monitor to Factory Settings (Factory Reset).  
Adjust horizontal & vertical controls via OSD.  
Troubleshooting  
|
41  
Horizontal/Vertical  
Lines  
Reset the monitor to Factory Settings (Factory Reset).  
Perform monitor self-test feature check and determine if these lines  
are also in self-test mode.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
Synchronization  
Problems  
Reset the monitor to Factory Settings (Factory Reset).  
Perform monitor self-test feature check to determine if the  
scrambled screen appears in self-test mode.  
Check for bent or broken pins in the video cable connector.  
Restart the computer in the safe mode.  
Safety Related Issues  
Intermittent Problems  
Do not perform any troubleshooting steps.  
Contact Dell immediately.  
Ensure that the video cable connecting the monitor to the computer  
is connected properly and is secure.  
Reset the monitor to Factory Settings (Factory Reset).  
Perform monitor self-test feature check to determine if the  
intermittent problem occurs in self-test mode.  
Missing Color  
Wrong Color  
Perform monitor self-test feature check.  
Ensure that the video cable connecting the monitor to the computer  
is connected properly and is secure.  
Check for bent or broken pins in the video cable connector.  
Change the Color Setting Mode in the Color Settings OSD to  
Graphics or Video depending on the application.  
Try different Preset Modes in Color settings OSD. Adjust R/G/B  
value in Custom Color in Color settings OSD.  
Change the Input Color Format to RGB or YPbPr in the Color  
settings OSD.  
Run the built-in diagnostics.  
Image retention from  
a static image left on  
the monitor for a long  
period of time  
Use the Power Management feature to turn off the monitor  
at all times when not in use (for more information, see Power  
Alternatively, use a dynamically changing screensaver.  
Video Ghosting or  
Overshooting  
Change the Response Time in the Display OSD to Fast or Normal  
depending on your application and usage.  
42  
|
Troubleshooting  
Product-specific problems  
Specific Symptoms  
Possible Solutions  
Screen image is too  
small  
Check the Aspect Ratio setting in the Display settings OSD.  
Reset the monitor to Factory Settings (Factory Reset).  
Cannot adjust the  
monitor with the  
buttons on the bottom  
of the panel  
Turn Off the monitor, unplug the power cord, plug it back, and then  
turn On the monitor.  
Check if the OSD menu is locked. If yes, press and hold the menu  
button for 10 seconds to unlock. (For more information, see Lock).  
No Input Signal when  
user controls are  
pressed  
Check the signal source. Ensure the computer is not in standby  
or sleep mode by moving the mouse or pressing any key on the  
keyboard.  
Check if the video cable is plugged in properly. Disconnect and  
reconnect the video cable if necessary.  
Reset the computer or video player.  
The picture does not  
fill the entire screen  
Due to different video formats (aspect ratio) of DVDs, the monitor  
may display in full screen.  
Run the built-in diagnostics.  
Troubleshooting  
|
43  
Appendix  
WARNING: Safety Instructions  
WARNING: Use of controls, adjustments, or procedures other than those  
specified in this documentation may result in exposure to shock, electrical  
hazards, and/or mechanical hazards.  
For information on safety instructions, see the Product Information Guide.  
FCC notices (U.S. Only) and other regulatory  
information  
For FCC notices and other regulatory information, see the regulatory compliance  
website located at www.dell.com/regulatory_compliance.  
Contacting Dell  
For customers in the United States, call 800-WWW-DELL (800-999-3355).  
NOTE: If you do not have an active Internet connection, you can find contact  
information on your purchase invoice, packing slip, bill, or Dell product catalog.  
Dell provides several online and telephone-based support and service options.  
Availability varies by country and product, and some services may not be available  
in your area.  
To get online Monitor support content:  
1.  
To contact Dell for sales, technical support, or customer service issues:  
1.  
2.  
Verify your country or region in the Choose A Country/Region drop-down  
menu at the bottom of the page.  
3.  
4.  
5.  
Click Contact Us on the left side of the page.  
Select the appropriate service or support link based on your need.  
Choose the method of contacting Dell that is convenient for you.  
WARNING: For displays with glossy bezels the user should consider the  
placement of the display as the bezel may cause disturbing reflections from  
surrounding light and bright surfaces.  
44  
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Appendix  
   

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