User’s Guide
Dell S2319H/S2319HN/S2319NX
Model No.: S2319H/S2319HN/S2319NX
Regulatory model: S2319Hc/S2319Nc
Contents
About Your Monitor ................................................................ 5
Package Contents......................................................................................5
Product Features ........................................................................................6
Identifying Parts and Controls.................................................................7
Plug and Play Capability..........................................................................10
LCD Monitor Quality and Pixel Policy..................................................10
Maintenance Guidelines .........................................................................10
Setting Up the Monitor......................................................... 11
Connecting the Stand ............................................................................. 11
Connecting Your Monitor ......................................................................12
Organizing Cables....................................................................................13
Removing the Monitor Stand.................................................................14
Operating Your Monitor....................................................... 16
Power On the Monitor............................................................................16
Using the Front Panel Controls.............................................................16
Using the On-Screen Display (OSD) Menu.........................................19
Contents
|
3
Setting the Maximum Resolution......................................................... 30
Using the Tilt .............................................................................................31
Troubleshooting....................................................................32
Self-Test.....................................................................................................32
Built-in diagnostics ..................................................................................32
Common Problems .................................................................................34
Product-Specific Problems....................................................................37
Appendix .................................................................................38
FCC Notices (U.S. Only) and Other Regulatory Information ..........38
Contact Dell ..............................................................................................38
Setting Up Your Monitor.........................................................................39
Monitor Specifications .........................................................41
4
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Contents
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand setup
guide for setup instructions.
Monitor
∞
Stand riser
Stand base
∞
∞
Power cable (varies by
countries)
∞
∞
HDMI Cable
About Your Monitor
|
5
Power Adapter
∞
Dell S2319H/S2319HN/S2319NX
Quick Setup Guide
∞
∞
1
2
Safety and Regulatory
Information
3
4
5
DMI
HDMI
HDMI
6
i
i
Dell.com/S2319H
Dell.com/S2319HN
Dell.com/S2319NX
©
2018 Dell Inc. or its subsidiaries.
Q41G78S170073A
(DELL P/N:K88MH rev.A00)
2018-03
Product Features
The Dell S2319H_S2319HN_S2319NX flat panel display has an active matrix, Thin-
Film Transistor (TFT), Liquid Crystal Display (LCD), In-plane Switching panel and LED
backlight. The monitor features include:
S2319H/S2319HN/S2319NX: 58.42 cm (23 inch) viewable area display (measured
diagonally). 1920 x 1080 resolution, plus full-screen support for lower
resolutions.
∞
Wide viewing angle to allow viewing from a sitting or standing position, or while
moving from side-to-side.
∞
Plug and play capability if supported by your system.
∞
∞
VGA and HDMI connectivity makes it simple and easy to connect with legacy
and new systems.
Build-in Speaker (3W)x2 (Only for S2319H).
∞
∞
On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
Energy Star certified monitor.
Security - lock slot.
∞
∞
∞
Capability to switch from wide aspect to standard aspect ratio while maintaining
the image quality.
TCO-Certified Displays.
∞
∞
∞
∞
∞
∞
BFR/PVC-Reduced (Its circuit boards are made from BFR/PVC-free laminates).
Arsenic-Free glass and Mercury-Free for the panel only.
High Dynamic Contrast Ratio (8,000,000:1).
0.3 W standby power when in the sleep mode.
Energy Gauge shows the energy level being consumed by the monitor in real
time.
Optimize eye comfort with a flicker-free screen and ComfortView feature which
minimizes blue light emission.
∞
6
|
About Your Monitor
Identifying Parts and Controls
Front View
1
2
Front panel controls
Label
Description
1
Power On/Off button (with LED indicator)
2
NOTE: For displays with glossy bezels the user should consider the placement of
the display as the bezel may cause disturbing reflections from surrounding light
and bright surfaces.
About Your Monitor
|
7
Back View
4
S2319H
S2319H
SVC Tag:
SVC Tag:
S2319H
1234567
S2319H
1234567
Express Service
Code:
123 456 789
S2319Hc
Express Service
Code:
S2319Hc
0
123 456 789
0
S/N: CN-12MWY-
TV100-7B1-001L
-A00
S/N: CN-12MWY-
TV100-7B1-001L
-A00
ꢀ
51817
UA.TR.001
ꢀ
51817
UA.TR.001
S2318Hc
Date of Mfg/⭕ӝᰛᵕꢀ
⭕⭘ᰛᵕ: Nov. 2017
S2318Hc
(For Korea only)
(For Korea only)
Date of Mfg/⭕ӝᰛᵕꢀ
⭕⭘ᰛᵕ: Nov. 2017
(For Korea only)
(For Korea only)
Consmo de eneía en operación: 23 Wh
Consumo de energía en modo de espera: 0.29 Wh
Удельная мощность рабочего режима 0.014 Вт/см²
Потребляемая мощность изделием
Потребляемая мощность изделием
Consumo de energía en operación: 23 Wh
Consumo de energía en modo de espera: 0.29 Wh
Удельная мощность рабочего режима 0.014 Вт/см²
Потребляемая мощность изделием режиме ожидания
Потребляемая мощность изделием выключенном режиме
Q40G023N-700-XXA
0.30 Вт
-
Q40G023N-700-XXA
0.30 Вт
0.30 Вт
-
в
режиме ожидания
-
в
-
в
выключенном режиме 0.30 Вт
-
в
-
5
1
2
3
Back View with monitor stand
Label
Description
Security-lock slot
Use
1
Secures monitor with security lock
(security lock not included).
2
Regulatory label (including Barcode Lists the regulatory approvals. Refer
serial number and Service Tag label) to this label if you need to contact
Dell for technical support. The Dell
service tag is used for Dell warranty
and customer service management
purposes and for records of the base
system.
3
4
5
Regulatory information engraving.
Stand release button
Lists the regulatory approvals.
Releases stand from monitor.
Cable management slot
Uses to organize cables by placing
them through the slot.
Side View
8
|
About Your Monitor
Bottom View
S2319H
1
2
3
4
5
6
7
S2319HN/S2319NX
2
3
4
5
6
Bottom view without monitor stand
Label
Description
Use
1/7 Speaker
Build-in Speaker(3W)x2
2
3
4
5
6
Power-adapter port To connect the monitor power cable using a 12V DC
adapter for transition.
Audio Line Out port Connect to external speakers (Optional Purchase)*
Audio Line In port
HDMI port
Connects the audio cable (Optional Purchase) from
the source device to the monitor.
To connect your computer to the monitor using an
HDMI cable.
VGA port
To connect your computer to the monitor using a
VGA cable.
*Headphone usage is not supported for the audio line out port.
About Your Monitor
|
9
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer system with its Extended Display Identification
Data (EDID) using Display Data Channel (DDC) protocols so the system can configure
itself and optimize the monitor settings. Most monitor installations are automatic,
you can select different settings if desired. For more information about changing the
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on Dell Monitor Quality and Pixel
Maintenance Guidelines
Cleaning Your Monitor
WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning
or handling your monitor:
To clean your anti-static screen, lightly dampen a soft, clean cloth with water.
If possible, use a special screen-cleaning tissue or solution suitable for the anti-
static coating. Do not use benzene, thinner, ammonia, abrasive cleaners or
compressed air.
∞
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using
detergent of any kind as some detergents leave a milky film on the monitor.
∞
∞
∞
∞
If you notice white powder when you unpack your monitor, wipe it off with a
cloth.
Handle your monitor with care as a darker-colored monitor may get scratched
and show white scuff marks more than a lighter-colored monitor.
To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn off your monitor when not in use.
10
|
About Your Monitor
Setting Up the Monitor
Connecting the Stand
NOTE: The stand is detached when the monitor is shipped from the factory.
NOTE: The following steps is applicable for a monitor with a stand.
To attach the monitor stand:
1. Place the monitor on a soft cloth or cushion.
2. Fit the stand riser and stand base together, and then turn the screw in the stand
base.
3. Fit the two tabs on the upper part of the stand to the groove on the back of the
monitor. Press the stand until it snaps into place.
Setting Up the Monitor
|
11
4. Inserting the stand until the snap locked.
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the
NOTE: Do not connect all cables to the computer at the same time.
To connect your monitor to the computer:
1. Turn Off your computer and disconnect the power cable.
2.
Connect the VGA/HDMI/audio cable from your monitor to the comput-
er.
Connecting the VGA cable(Optional Purchase)
12
|
Setting Up the Monitor
Connecting the HDMI cable
Connecting the audio cable(Optional Purchase)
Organizing Cables
After you connect all necessary cables to your monitor and computer, organize all
cables as shown above.
NOTE: After the cables are connected, they will have to be disconnected again
to route them through the hole.
Setting Up the Monitor
|
13
Removing the Monitor Stand
NOTE: To prevent scratches on the LCD screen while removing the stand,
ensure that the monitor is placed on a soft and clean surface.
NOTE: The following steps is applicable for a monitor with a stand.
To remove the stand:
1. Place the monitor on a soft cloth or cushion.
2. Tilt the stand downwards to access to the release button.
3. Use a long and thin screwdriver to push the release button.
14
|
Setting Up the Monitor
4. While pressing on the release button, pull the stand out.
Setting Up the Monitor
|
15
Operating Your Monitor
Power On the Monitor
Press the
button to turn On the monitor.
Using the Front Panel Controls
Use the control buttons on the front of the monitor to adjust the image being
displayed.
2
3
4
1
5
1
2
3
4
The following table describes the front panel buttons:
Front Panel Button
Description
1
Use this button to choose from a list of preset
modes.
Shortcut key/Preset Modes
16
|
Operating Your Monitor
2
Use the buttons to adjust the volume. Minimum
is ‘0’ (-). Maximum is ‘100’ (+).
Shortcut key/Volume
Menu
3
4
Use the MENU button to launch the On-Screen
Display (OSD) and select the OSD Menu. See
Use this button to go back to the main menu or
exit the OSD main menu.
Exit
5
Use the Power button to turn the monitor On
and Off.
Power On/Off button (with
LED indicator)
Solid white light indicates the monitor is On and
fully functional. Blinking white light indicates the
power save mode.
Operating Your Monitor
|
17
OSD controls
Use the buttons on the front of the monitor to adjust the image settings.
1
2
4
3
Front Panel Button
Up
Description
1
Use the Up button to increase values or move up.
2
Use the Down button to adjust (decrease ranges)
items in the OSD menu.
Down
OK
3
4
Use the OK button to confirm your selection.
Use the Back button to go back to the previous menu.
Back
18
|
Operating Your Monitor
Using the On-Screen Display (OSD) Menu
Accessing the OSD menu
NOTE: If you change the settings and then either proceed to another menu or
exit the OSD menu, the monitor automatically saves those changes. The changes
are also saved if you change the settings and then wait for the OSD menu to
disappear.
1. Press the
button to display the OSD main menu.
Main Menu for analog (VGA) input
Dell 23 Monitor
Brightness / Contrast
Auto Adjust
Input Source
Color
75%
75%
Display
Audio
Menu
Personalize
Others
2. Press the
and
buttons to move between the setting options. As you move
from one icon to another, the option name is highlighted. See the following
table for a complete list of all the options available for the monitor.
3. Press the
button once to activate the highlighted option.
and button to select the desired parameter.
4. Press
5. Press
and then use the
and
buttons, according to the indicators on
the menu, to make your changes.
6. Select the
button to return to the main menu.
Operating Your Monitor
|
19
Icon
Menu and
Submenus
Description
Brightness/
Contrast
Use this menu to activate Brightness/Contrast adjustment.
Dell 23 Monitor
Brightness / Contrast
Auto Adjust
75%
Input Source
75%
Color
Display
Audio
Menu
Personalize
Others
Brightness
Brightness adjusts the luminance of the backlight.
Press the
button to increase the brightness and press
the
button to decrease the brightness (min. 0 / max.
100).
NOTE: Manual adjustment of Brightness is disabled
when Dynamic Contrast is switched on.
Contrast
Adjust the Brightness first, and then adjust the Contrast
only if further adjustment is necessary.
Press the
button to increase the contrast and press the
button to decrease the contrast (min. 0 / max. 100).
The Contrast function adjusts the degree of difference
between darkness and lightness on the monitor screen.
20
|
Operating Your Monitor
Use this key to activate automatic setup and adjust menu.
Auto Adjust
Dell 23 Monitor
Brightness / Contrast
Auto Adjust
Press
to adjust the screen automatically.
Input Source
Color
Display
Audio
Menu
Personalize
Others
The following dialog appears on a black screen as the
monitor self-adjusts to the current input:
Auto Adjustment in Progress...
Auto Adjustment allows the monitor to self-adjust to the
incoming video signal. After using Auto Adjustment, you
can further tune your monitor by using the Pixel Clock
(Coarse) and Phase (Fine) controls under Display Settings.
NOTE: Auto Adjust does not occur if you press the
button while there are no active video input signals or
attached cables.
This option is only available when you are using the
analog (VGA) connector.
Operating Your Monitor
|
21
Input Source
Use the Input Source menu to select between the
different video signals that may be connected to your
monitor.
Dell 23 Monitor
VGA
Brightness / Contrast
HDMI
Auto Adjust
Input Source
Color
Auto Select
Reset Input Source
On
Display
Audio
Menu
Personalize
Others
Auto Select
VGA
Select Auto Select to scan for available input signals.
Select VGA input when you are using the analog (VGA)
connector. Push
Select HDMI input when you are using the Digital (HDMI)
to select the VGA input source.
HDMI
connector. Push
Select Auto Select to scan for available input signals.
Select this option to restore default Input Source.
to select the HDMI input source.
Auto Select
Reset Input Source
Color
Use Color to adjust the color setting mode.
Dell 23 Monitor
Brightness / Contrast
Preset Modes
Standard
RGB
Auto Adjust
Input Source
Color
Input Color Format
Reset Color
Display
Audio
Menu
Personalize
Others
22
|
Operating Your Monitor
Preset Modes When you select Preset Modes, you can choose Standard,
ComfortView, Multimedia, Movie, Game, Warm, Cool or
Custom Color from the list.
Standard: Loads the monitor's default color settings.
This is the default preset mode.
∞
ComfortView: Decreases the level of blue light emitted
from the screen to make viewing more comfortable for
your eyes.
∞
Movie: Loads color settings ideal for movies.
∞
∞
Game: Loads color settings ideal for most gaming
applications.
Warm: Increases the color temperature. The screen
appears warmer with a red/yellow tint.
∞
∞
∞
Cool: Decreases the color temperature. The screen
appears cooler with a blue tint.
Custom Color: Allows you to manually adjust the color
settings.
Press the
and
buttons to adjust the three colors (R,
G, B) values and create your own preset color mode.
Dell 23 Monitor
Brightness / Contrast
Preset Modes
Standard
ComfortView
Auto Adjust
Input Source
Color
Input Color Format
Reset Color
Movie
Game
Display
Warm
Audio
Cool
Custom Color
Menu
Personalize
Others
Input Color
Format
Allows you to set the video input mode to:
RGB: Select this option if your monitor is connected to
a computer or DVD player using the HDMI cable.
∞
YPbPr: Select this option if your DVD player supports
only YPbPr output.
∞
Dell 23 Monitor
Brightness / Contrast
Preset Modes
RGB
Auto Adjust
Input Source
Color
Input Color Format
Reset Color
YPbPr
Display
Audio
Menu
Personalize
Others
Reset Color
Allows your monitor color settings to the factory settings.
Operating Your Monitor
|
23
Display
Use the Display to adjust image.
Dell 23 Monitor
Brightness / Contrast
Auto Adjust
Aspect Ratio
Wide 16:9
Horizontal Positon
Input Source
Color
Vertical Position
Sharpness
50
Display
Pixel Clock
Phase
Audio
Dynamic Contrast
Response Time
Reset Display
Menu
Personalize
Others
Normal
Aspect Ratio
Adjusts the image ratio to Wide 16:9, 4:3 or 5:4.
Horizontal
Position
Use
or
the buttons to adjust image left and right.
Minimum is '0' (-). Maximum is '100' (+).
Vertical Position
Use the
or
buttons to adjust image up and down.
Minimum is '0' (-). Maximum is '100' (+).
Sharpness
Pixel Clock
This feature can make the image look sharper or softer.
Use
The Phase and Pixel Clock adjustments allow you to adjust
your monitor to your preference. Use or buttons to
or
to adjust the sharpness from '0' to '100'.
adjust for best image quality. Minimum is ‘0’ (-). Maximum
is ‘100’ (+).
Phase
If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and
then use Phase (fine), again. Minimum is ‘0’ (-). Maximum
is ‘100’ (+).
Dynamic
Contrast
Allows you to increase the level of contrast to provide
sharper and more detailed image quality.
Press the
or "Off".
button to select the Dynamic Contrast "On"
NOTE: Dynamic Contrast provides higher contrast if
you select Game or Movie preset mode.
Response Time User can select between Normal, Fast or Super fast.
Reset Display Select this option to restore default display settings.
24
|
Operating Your Monitor
Audio
Dell 23 Monitor
Brightness / Contrast
Volume
50
Auto Adjust
Input Source
Color
Audio source
Speaker
50
Enable
Reset Audio
Display
Audio
Menu
Personalize
Others
Volume
Use the buttons to adjust the volume. Minimum is ‘0’ (-).
Maximum is ‘100’ (+).
(Only S2319H)
Audio Source Allows you to set the Audio Source mode to:
PC Audio
HDMI
∞
∞
Speaker
(Only S2319H)
Reset Audio
Menu
Allows you to enable or disable speaker function.
Select this option to restore default display settings.
Select this option to adjust the settings of the OSD, such
as, the languages of the OSD, the amount of time the
menu remains on screen and so on.
Dell 23 Monitor
Brightness / Contrast
Auto Adjust
Language
English
20
Transparency
Timer
Input Source
Color
20s
Reset Menu
Display
Audio
Menu
Personalize
Others
Language
Language options set the OSD display to one of the eight
languages (English, Spanish, French, German, Brazilian
Portuguese, Russian, Simplified Chinese, or Japanese).
Transparency Select this option to change the menu transparency by
pressing the and buttons from 0 to 100.
Timer
OSD Hold Time: sets the length of time the OSD will
remain active after the last time you pressed a button.
Use
or
to adjust the slider in 1 second increments,
from 5 to 60 seconds.
Reset Menu
Reset all OSD settings to the factory preset values.
Operating Your Monitor
|
25
Personalize
Users can choose a feature from Shortcut Key 1, Shortcut
Key 2, Power Button LED or Reset Personalization, Preset
Modes or Brightness/Contrast and set it as a shortcut key.
Dell 23 Monitor
Brightness / Contrast
Auto Adjust
Shortcut Key
Shortcut Key
1
2
Preset Modes
Preset Modes
Input Source
Color
Power Button LED
On During Active
Reset Personalization
Display
Audio
Menu
Personalize
Others
Shortcut Key 1 User can select one of the followings: Preset Modes,
Brightness/Contrast, Auto Adjust, Input Source, Aspect
Ratio and Volume to set the Shortcut Key 1.
Shortcut Key 2 User can select one of the followings: Preset Modes,
Brightness/Contrast, Auto Adjust, Input Source, Aspect
Ratio and Volume to set the Shortcut Key 2.
Power Button Allows you to set the power LED indicator On During
LED
Active or Off During Active to save energy.
Reset
Allows you to restore shortcut key to the default setting.
Personalization
Dell 23 Monitor
Others
Brightness / Contrast
Display Info
Auto Adjust
DDC/CI
On
Input Source
Color
LCD Conditioning
Firmware
On
33C101
Display
Audio
Service Tag
Reset Others
Factory Reset
Menu
Personalize
Others
Display Info
Press to display the information about the display.
Dell 23 Monitor
Brightness / Contrast
Display Info
Auto Adjust
DDC/CI
On
Input Source
Color
LCD Conditioning
Firmware
On
33C101
Display
Audio
Service Tag
Reset Others
Factory Reset
Menu
Personalize
Others
26
|
Operating Your Monitor
DDC/CI
DDC/CI (Display Data Channel/Command Interface)
allows your monitor parameters (brightness, color
balance and etc.) to be adjustable via the software on
your computer.
You can disable this feature by selecting Disable.
Enable this feature for best user experience and optimum
performance of your monitor.
Dell 23 Monitor
Brightness / Contrast
Auto Adjust
Display Info
DDC/CI
On
LCD Conditioning
Firmware
Off
Input Source
Color
Display
Audio
Service Tag
Reset Others
Factory Reset
Menu
Personalize
Others
LCD
Helps reduce minor cases of image retention. Depending
Conditioning on the degree of image retention, the program may
take some time to run. To start LCD conditioning, select
Enable.
Dell 23 Monitor
Display Info
DDC/CI
Brightness / Contrast
Auto Adjust
LCD Conditioning
Firmware
On
Input Source
Color
Service Tag
Display
Audio
Reset Others
Factory Reset
Menu
Personalize
Others
Firmware
Service Tag
Reset Other
Display the version of the firmware about the display.
Display the service tag number of the display.
Reset all settings under the Others setting menu to the
factory preset values.
Factory Reset Reset all settings to the factory preset values.
NOTE: Your monitor has a built-in feature to automatically calibrate the
brightness to compensate for LED aging.
Operating Your Monitor
|
27
OSD Warning Messages
When the Dynamic Contrast feature is enabled (in these preset modes: Game or
Movie), the manual brightness adjustment is disabled.
Dell 23 Monitor
To allow manual adjustment of brightness, the Dynamic Contrast will be
switched off.
Do you want to continue?
Yes
No
S2319H
When the monitor does not support a particular resolution mode, the following
message is displayed:
Dell 23 Monitor
The current input timing is not supported by the monitor display.
Please change your input timing to 1920x1080, 60Hz or any
other monitor listed timing as per the monitor specifications.
This means that the monitor cannot synchronize with the signal that it is receiving
frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080.
You will see the following message before the DDC/CI function is disabled:
Dell 23 Monitor
The function of adjusting display setting using PC application will be
disabled.
Do you wish to disable DDC/CI function?
Yes
No
S2319H
When the monitor enters the Power Save Mode, the following message appears:
Dell 23 Monitor
Entering Power Save Mode.
S2319H
If you press any button other than the power button, the following messages will
appear depending on the selected input:
28
|
Operating Your Monitor
Dell 23 Monitor
?
No VGA signal from your device.
Press any key on the keyboard or move the mouse to wake it up.
If there is no display, press the monitor button again to select
the correct input source.
S2319H
If VGA or HDMI cable is not connected, a floating dialog box as shown below appears.
The monitor will enter Power Save Mode after 4 minutes if left at this state.
Dell 23 Monitor
?
No VGA Cable
The display will go into Power Save Mode in 4 minutes.
S2319H
or
Dell 23 Monitor
?
No HDMI Cable
The display will go into Power Save Mode in 4 minutes.
S2319H
Operating Your Monitor
|
29
Setting the Maximum Resolution
To set the maximum resolution for the monitor:
In Windows 7, Windows 8, Windows 8.1 and Windows10:
1. For Windows 8 and Windows 8.1, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4. Click OK.
If you do not see 1920 x 1080 as an option, you may need to update your graphics
driver. Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
∞
driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
Go to the support site for your computer and download the latest graphic
drivers.
∞
Go to your graphics card website and download the latest graphic drivers.
∞
30
|
Operating Your Monitor
Using the Tilt
NOTE: This is applicable for a monitor with a stand. When any other stand is
bought, please refer to the respective stand setup guide for set up instructions.
Rotating the Monitor
Before you rotate the monitor, your monitor should be fully vertically extended and
fully tilted up to avoid hitting the bottom edge of the monitor.
NOTE: The stand is detached when the monitor is shipped from the factory.
21°
5°
Operating Your Monitor
|
31
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
Self-Test
Your monitor provides a self-test feature that allows you to check if your monitor is
functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1. Turn off both your computer and the monitor.
2. Disconnect the video cable from the back of the computer. To ensure proper
Self-Test operation, remove all digital and analog cables from the back of
monitor.
3. Turn on the monitor.
If the monitor is working correctly, it detects that there is no signal and one of
the following message appears. While in self-test mode, the power LED remains
white.
Dell 23 Monitor
?
No HDMI Cable
The display will go into Power Save Mode in 4 minutes.
S2319H
S2319H
NOTE: This box also appears during normal system operation, if the video cable
is disconnected or damaged.
4. Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor remains dark after you reconnect the cables, check your video
controller and computer, because your monitor is functioning properly.
Built-in diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if any screen
abnormality you experience is an inherent problem with your monitor, or with your
computer and video card.
32
|
Troubleshooting
NOTE: You can run the built-in diagnostics only when the video cable is
unplugged and the monitor is in self-test mode.
2
3
4
5
1
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold Button 1 for 5 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press Button 1 on the bottom of the monitor again. The color of the screen
changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text
screens.
The test is complete when the text screen appears. To exit, press Button 1 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.
Troubleshooting
|
33
Common Problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common
What You
Possible Solutions
Symptoms
Experience
No Video/Power No picture
LED off
Ensure that the video cable connecting the monitor
and the computer is properly connected and secure.
∞
∞
∞
Verify that the power outlet is functioning properly
using any other electrical equipment.
Ensure that the correct input source is selected via the
Input Source menu.
No Video/Power No picture or
Increase brightness and contrast controls using the
OSD.
∞
LED on
no brightness
Perform monitor self-test feature check.
∞
∞
Check for bent or broken pins in the video cable
connector.
Run the built-in diagnostics.
∞
∞
Ensure that the correct input source is selected via the
Input Source menu.
Poor Focus
Picture is
fuzzy, blurry, or
ghosting
Eliminate video extension cables.
∞
∞
∞
Reset the monitor to Factory Settings(Factory Reset).
Change the video resolution to the correct aspect ratio.
Shaky/Jittery
Video
Wavy picture or
fine movement
Reset the monitor to Factory Settings(Factory Reset).
Check environmental factors.
∞
∞
∞
Relocate the monitor and test in another room.
Missing Pixels
LCD screen has
spots
Cycle power On-Off.
∞
∞
Pixel that is permanently Off is a natural defect that can
occur in LCD technology.
For more information on Dell Monitor Quality and
Pixel Policy, see Dell Support site at: www.dell.com/
∞
Stuck-on Pixels
LCD screen has
bright spots
Cycle power On-Off.
∞
∞
Pixel that is permanently off is a natural defect that can
occur in LCD technology.
For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at:http://www.dell.com/
∞
Brightness
Problems
Picture too dim
or too bright
Reset the monitor to Factory Settings(Factory Reset).
∞
∞
Adjust brightness & contrast controls via OSD.
Geometric
Distortion
Screen not
centered
correctly
Reset the monitor to Factory Settings(Factory Reset).
∞
∞
Adjust horizontal & vertical controls via OSD.
34
|
Troubleshooting
No sound or
sound is low
Monitor has no
sound or sound
is low
Make sure the audio cable is properly connected to the
monitor.
∞
∞
∞
∞
Adjust the volume settings of both your monitor and
computer.
Make sure the computer sound card driver is properly
installed and activated.
Make sure the audio source is correct on the OSD.
Horizontal/
Vertical Lines
Screen has one
or more lines
Reset the monitor to Factory Settings(Factory Reset).
∞
∞
Perform monitor self-test feature check and determine
if these lines are also in self-test mode.
Check for bent or broken pins in the video cable
connector.
∞
∞
Run the built-in diagnostics.
Synchronization Screen is
Reset the monitor to Factory Settings(Factory Reset).
∞
∞
Problems
scrambled or
Perform monitor self-test feature check to determine if
the scrambled screen appears in self-test mode.
appears torn
Check for bent or broken pins in the video cable
connector.
∞
∞
Restart the computer in the safe mode.
Safety Related
Issues
Visible signs of
smoke or sparks
Do not perform any troubleshooting steps.
Contact Dell immediately.
∞
∞
Intermittent
Problems
Monitor
malfunctions on
& off
Ensure that the video cable connecting the monitor to
the computer is connected properly and is secure.
∞
Reset the monitor to Factory Settings(Factory Reset).
∞
∞
Perform monitor self-test feature check to determine if
the intermittent problem occurs in self-test mode.
Missing Color
Wrong Color
Picture missing
color
Perform monitor self-test feature check.
∞
∞
Ensure that the video cable connecting the monitor to
the computer is connected properly and is secure.
Check for bent or broken pins in the video cable
connector.
∞
∞
Picture color
not good
Change the Color Setting Mode in the Color
Settings OSD to Graphics or Video depending on the
application.
Try different Preset Modes in Color settings OSD.
Adjust R/G/B value in Custom Color in Color settings
OSD.
∞
∞
Change the Input Color Format to RGB or YPbPr in the
Color settings OSD.
Run the built-in diagnostics.
∞
∞
Image retention Faint shadow
Use the Power Management feature to turn off
the monitor at all times when not in use (for more
from a static
image left on
the monitor for
a long period of screen
time
from the static
image displayed
appears on the
Alternatively, use a dynamically changing screensaver.
∞
Troubleshooting
|
35
Video Ghosting
Moving image
Change the Response Time in the Display OSD to Fast
∞
or Overshooting appears to have
trailing shadow
or Normal depending on your application and usage.
or bright edge.
36
|
Troubleshooting
Product-Specific Problems
Specific
What You
Possible Solutions
Symptoms
Experience
Screen image is
too small
Image is centered
on screen, but
does not fill entire
viewing area
Check the Aspect Ratio setting in the Display
settings OSD.
∞
∞
Reset the monitor to Factory Settings (Factory
Reset) .
Cannot adjust the OSD does not
Turn Off the monitor, unplug the power cord, plug
it back, and then turn On the monitor.
∞
∞
monitor with the
buttons on the
side panel
appear on the
screen
Check if the OSD menu is locked. If yes, press
and hold the button above the Power button for
6 seconds to unlock. (For more information, see
Lock).
No Input Signal
when user
controls are
pressed
No picture, the
LED light is white
Check the signal source. Ensure the computer is
not in standby or sleep mode by moving the mouse
or pressing any key on the keyboard.
∞
∞
Check if the video cable is plugged in properly.
Disconnect and reconnect the video cable if
necessary.
Reset the computer or video player.
∞
∞
The picture does
not fill the entire
screen
The picture
Due to different video formats (aspect ratio) of
DVDs, the monitor may display in full screen.
cannot fill the
height or width of
the screen
Run the built-in diagnostics.
∞
Troubleshooting
|
37
Appendix
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
WARNING: For displays with glossy bezels the user should consider the
placement of the display as the bezel may cause disturbing reflections from
surrounding light and bright surfaces.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory compliance
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available
in your area.
To get online Monitor support content:
To contact Dell for sales, technical support, or customer service issues:
2. Verify your country or region in the Choose A Country/Region drop-down
menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
WARNING: For displays with glossy bezels the user should consider the
placement of the display as the bezel may cause disturbing reflections from
surrounding light and bright surfaces.
38
|
Appendix
Setting Up Your Monitor
Setting the display resolution
For maximum display performance with Microsoft Windows operating systems, set
the display resolution to 1920 x 1080 pixels by performing the following steps:
In Windows 7, Windows 8, Windows 8.1 and Windows10:
1. For Windows 8 and Windows 8.1, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4. Click OK.
If you do not see the recommended resolution as an option, you may need to update
your graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the given steps.
If you have a Dell™ desktop or a Dell™ portable computer
with internet access
driver for your graphics card.
2. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact
Dell™ to inquire about a graphics adapter that supports these resolutions.
If you have a non Dell™ desktop, portable computer, or
graphics card
In Windows 7, Windows 8, Windows 8.1 and Windows10:
1. For Windows 8 and Windows 8.1, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
Appendix
|
39
7. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE: If you are unable to set the recommended resolution, contact the
manufacturer of your computer or consider purchasing a graphics adapter that
will support the video resolution.
40
|
Appendix
Monitor Specifications
Flat Panel Specifications
Model
S2319H/S2319HN/S2319NX
Screen type
Panel type
Viewable image
Diagonal
Active matrix - TFT LCD
In-plane Switching
58.42 cm (23 in)
Horizontal, Active Area 509.18 mm (20.05 in)
Vertical, Active Area
286.41 mm (11.28 in)
Area
1458.34 cm2 (226.04 inch2)
Pixel pitch
0.265mm
Viewing angle (vertical 178° / 178° (typical)
/ horizontal)
Luminance output
Contrast ratio
250 cd/m² (typical)
1000 to 1 (typical)
8,000,000 to 1 (Dynamic Contrast)
Low Haze with 3H hardness
LED edgelight system
5ms gray to gray (typical)
16.78 million colors
Faceplate coating
Backlight
Response time
Color depth
Color gamut
83%(typical)*
*[S2319H/S2319HN/S2319NX] color gamut(typical) is based on CIE1976(83%) and
CIE1931(72%) test standards.
Resolution Specifications
Model
S2319H/S2319HN/S2319NX
Horizontal scan range 30 kHz to 83 kHz (automatic)
Vertical scan range
56 Hz to 76 Hz (automatic)
1920 x 1080 at 60 Hz
Maximum preset
resolution
Monitor Specifications
|
41
Preset Display Modes
Display Mode
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock Sync Polarity
(MHz)
(Horizontal /
Vertical)
VESA, 720 x 400
VESA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864
VESA, 1280 x 1024
VESA, 1280 x 1024
VESA, 1600 x 900
VESA, 1920 x 1080
31.5
31.5
37.5
37.9
46.9
48.4
60.0
67.5
64.0
80.0
60.0
67.5
70.1
60.0
75.0
60.3
75.0
60.0
75.0
75.0
60.0
75.0
60.0
60.0
28.3
25.2
-/+
-/-
31.5
-/-
40.0
49.5
+/+
+/+
-/-
65.0
78.8
+/+
+/+
+/+
+/+
+/+
+/+
108.0
108.0
135.0
108.0
148.5
Electrical Specifications
Model
S2319H&S2319HN&S2319NX
Video input signals
Analog RGB, 0.7 Volts +/-5%, positive polarity at 75
ohm input impedance
∞
HDMI1.4 (HDCP), 600 mV for each differential line,
positive polarity at 100 ohm input impedance
∞
Synchronization input
signals
Separate horizontal and vertical synchronizations,
polarity-free TTL level, SOG (Composite SYNC on
green)
Inrush current
No damage at cold starting
AC/DC
Adapter* frequency/
current
Input voltage/
Delta adapter ADP-40DD B: 100 VAC to 240 VAC/50
Hz to 60 Hz 3 Hz/1.5 A (Max.),
Lite-On adapter PA-1041-81: 100 VAC to 240 VAC/50
Hz to 60 Hz 3 Hz/1.2 A (Max).
Output voltage/
Output: 12VDC/3.33A
current
42
|
Monitor Specifications
Physical Characteristics
Model
S2319H
S2319HN/S2319NX
Signal cable type
Digital: detachable,
HDMI, 19 pins.
Digital: detachable, HDMI,
19 pins.
∞
∞
Analog: detachable,
D-Sub, 15 pins
Analog: detachable, D-Sub,
15 pins
∞
∞
Front frame gloss
(minimum)
Black frame - 85 gloss unit Black frame - 85 gloss unit
Dimensions (with stand)
Height
Width
Depth
404.0 mm (15.91 in)
522.2 mm (20.56 in)
152.8 mm (6.01in)
404.0 mm (15.91 in)
522.2 mm (20.56 in)
152.8 mm (6.01in)
Dimensions (without
stand)
Height
312.3 mm (12.30 in)
522.2 mm (20.56 in)
49.1 mm (1.93 in)
312.3 mm (12.30in)
522.2 mm (20.56 in)
49.1 mm (1.93 in)
Width
Depth
Stand dimensions
Height
171.6 mm (6.76 in)
249.0 mm (9.80 in)
152.8 mm (6.01 in)
171.6 mm (6.76 in)
249.0 mm (9.80 in)
152.8 mm (6.01 in)
Width
Depth
Weight
Weight with packaging
5.38 kg (11.86 lb)
3.90 kg (8.60 lb)
5.33 kg (11.75 lb)
3.84 kg (8.47 lb)
Weight with stand
assembly and cables
Weight without stand
assembly
2.89 kg (6.37 lb)
0.52 kg (1.15lb)
2.83 kg (6.24lb)
0.52 kg (1.15 lb)
Weight of stand
assembly
Monitor Specifications
|
43
Environmental Characteristics
Model
S2319H/S2319HN/S2319NX
Temperature
Operating
0°C to 40°C (32°F to 104°F)
Non-operating Storage
Shipping
-20°C to 60°C (-4°F to 140°F)
-20°C to 60°C (-4°F to 140°F)
∞
∞
Humidity
Operating
10% to 80% (non-condensing)
Non-operating
Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90% (non-condensing)
∞
∞
Altitude
Operating (maximum)
5,000 m (16,400 ft)
Non-operating (maximum) 12,192 m (40,000 ft)
Thermal dissipation
116.01 BTU/hour (maximum)
78.48 BTU/hour (typical)
∞
∞
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC,
the monitor can automatically reduce its power consumption when not in use. This
is referred to as Power Save Mode*. If the computer detects input from the keyboard,
mouse or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
*Zero power consumption in off mode can only be achieved by disconnecting the
main cable from the monitor.
S2319H/S2319HN/S2319NX
VESA
Modes
Horizontal Vertical
Sync Sync
Video
Power
Indicator
Power
Consumption
Normal
Active
Active
Active
White
34 W (maximum)
operation
23 W (typical)
Active-off
mode
Inactive
-
Inactive
-
Blanked
-
White
(Glowing )
Less than 0.3 W
Switch off
Off
Less than 0.3 W
Energy Star
Power Consumption
PON
ETEC
16 W
50.81 Kwh
44
|
Monitor Specifications
PON: Power consumption of on mode as defined in Energy Star 7.0 version.
ETEC: Total energy consumption in KWh as defined in Energy Star 7.0 version.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.
NOTE: This monitor is ENERGY STAR-certified.
Speaker Specifications
Model
S2319H
Speaker rated power
Frequency Response
Impedance
2 x 3 W
200 Hz - 20 kHz
8 ohm
The OSD functions only in the normal operation mode. When any button is pressed
in the Active-off mode, the following message will be displayed:
Dell 23 Monitor
There is no signal coming from your computer. Press any key on the
keyboard or move the mouse to wake it up. If there is no display, press
the monitor button now to select the correct input source on the
On-Screen-Display menu.
Activate the computer and the monitor to gain access to the OSD.
Monitor Specifications
|
45
Pin Assignments
VGA Connector
Pin Number
15-pin Side of the Connected Signal Cable
1
Video-Red
Video-Green
Video-Blue
GND
2
3
4
5
6
7
Self-test
GND-R
GND-G
8
9
10
GND-B
Computer 5V/3.3V
GND-sync
11
GND
12
DDC data
13
H-sync
14
15
V-sync
DDC clock
46
|
Monitor Specifications
HDMI Connector
Pin Number 19-pin Side of the Connected Signal Cable
1
T.M.D.S. Data 2-
2
3
4
5
T.M.D.S. Data 2 Shield
T.M.D.S. Data 2+
T.M.D.S. Data 1+
T.M.D.S. Data 1 Shield
6
T.M.D.S. Data 1 -
T.M.D.S. Data 0+
T.M.D.S. Data 0 Shield
T.M.D.S. Data 0-
T.M.D.S. Clock +
T.M.D.S. Clock Shield
T.M.D.S. Clock -
CEC
7
8
9
10
11
12
13
14
15
16
17
18
19
Reserved (N.C. on device)
SCL
SDA
DDC/CEC Ground
+5V Power
Hot Plug Detect
Monitor Specifications
|
47
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