TS700 series
Online Manual
English
Before Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Removing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Placing Printable Nail Stickers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Before Placing Printable Nail Stickers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Placing Printable Nail Stickers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Removing Printable Nail Stickers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
How to Detach / Attach Multi-purpose Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Replacing Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Replacing Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Checking Ink Status on the LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Ink Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
If Printing Is Faint or Uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Deep Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Opening Remote UI for Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Adjusting Print Head Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Checking Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Cleaning Paper Feed Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Cleaning Inside the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Legal Restrictions on Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Printer Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
When Repairing, Lending, or Disposing of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Keeping Print Quality High. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Checking that Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Checking the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Unplugging the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
LCD and Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Entering Numbers, Letters, and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Changing Printer Settings from Your Computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Setting Items on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
LAN settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Other dev. settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Reset setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Feed settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Web service setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
System information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Unsupported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Printing from Application Software (macOS AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Execute Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Adding Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
How to Open Printer Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Displaying the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Removing Printer That Is No Longer Required from List of Printers. . . . . . . . . . . . . . . . . . . . . . . 222
Printing Using Canon Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Printing with Wireless Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Network Settings and Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows). . . . . . . . . . . . . 240
Printer's Wi-Fi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Wi-Fi Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Printer's IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Security Software Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Wireless Router Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Checking LAN Cable and Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Checking PC Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Checking Printer's Wired LAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Checking Printer's IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Checking Security Software Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Checking Router Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Cannot Proceed beyond Printer Connection Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Cannot Find Printer while Using Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Network Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Printer Suddenly Stopped Working for Some Reason. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Network Key (Password) Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings. . . . . . . . 269
Other Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Restoring to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Problems while Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Cannot Print from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Ink Does Not Come Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Printout Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines. . . . . . . . . . 293
Lines Are Misaligned/Distorted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Paper Is Smudged / Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Vertical Line Next to Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Printer Does Not Turn On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Printer Turns Off Unexpectedly or Repeatedly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Cannot Communicate with Printer via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Wrong Language Appears in LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Failed to Printer Driver Installation (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Updating Printer Driver in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Four-Digit Alphanumeric Characters Appear on LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
When Error Occurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Message (Support Code) Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
List of Support Code for Error (Paper Jams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
1303. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
1304. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
1313. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Paper Is Jammed inside Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Removing Jammed Paper from Rear Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
1003. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
1013. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
1688. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
1689. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
1890. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
2110. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
2113. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
2114. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
5B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Symbols Used in This Document
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Note
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SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
-----------------------------------------------------------
20
MIT License
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Copyright 2000 Computing Research Labs, New Mexico State University
Copyright 2001-2015 Francesco Zappa Nardelli
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE COMPUTING
RESEARCH LAB OR NEW MEXICO STATE UNIVERSITY BE LIABLE FOR ANY CLAIM, DAMAGES OR
OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING
FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
THE SOFTWARE.
Written by Joel Sherrill <[email protected]>.
COPYRIGHT (c) 1989-2000.
On-Line Applications Research Corporation (OAR).
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby
granted, provided that this entire notice is included in all copies of any software which is or includes a
copy or modification of this software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
IN PARTICULAR, THE AUTHOR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND
21
CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE.
(1) Red Hat Incorporated
Copyright (c) 1994-2009 Red Hat, Inc. All rights reserved.
This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it
subject to the terms and conditions of the BSD License. This program is distributed in the hope that it will
be useful, but WITHOUT ANY WARRANTY expressed or implied, including the implied warranties of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. A copy of this license is available at
http://www.opensource.org/licenses. Any Red Hat trademarks that are incorporated in the source code or
documentation are not subject to the BSD License and may only be used or replicated with the express
permission of Red Hat, Inc.
(2) University of California, Berkeley
Copyright (c) 1981-2000 The Regents of the University of California.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the University nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The FreeType Project LICENSE
----------------------------
2006-Jan-27
Copyright 1996-2002, 2006 by
David Turner, Robert Wilhelm, and Werner Lemberg
Introduction
============
22
The FreeType Project is distributed in several archive packages; some of them may contain, in addition to
the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project.
This license applies to all files found in such packages, and which do not fall under their own explicit
license. The license affects thus the FreeType font engine, the test programs, documentation and
makefiles, at the very least.
This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all
encourage inclusion and use of free software in commercial and freeware products alike. As a
consequence, its main points are that:
o We don't promise that this software works. However, we will be interested in any kind of bug reports.
(`as is' distribution)
o You can use this software for whatever you want, in parts or full form, without having to pay us.
(`royalty-free' usage)
o You may not pretend that you wrote this software. If you use it, or only parts of it, in a program, you
must acknowledge somewhere in your documentation that you have used the FreeType code. (`credits')
We specifically permit and encourage the inclusion of this software, with or without modifications, in
commercial products.
We disclaim all warranties covering The FreeType Project and assume no liability related to The
FreeType Project.
Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this
license. We thus encourage you to use the following text:
"""
Portions of this software are copyright © <year> The FreeType
Project (www.freetype.org). All rights reserved.
"""
Please replace <year> with the value from the FreeType version you actually use.
Legal Terms
===========
0. Definitions
--------------
Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set
of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the
`FreeType Project', be they named as alpha, beta or final release.
`You' refers to the licensee, or person using the project, where `using' is a generic term including
compiling the project's source code as well as linking it to form a `program' or `executable'.
This program is referred to as `a program using the FreeType engine'.
This license applies to all files distributed in the original FreeType Project, including all source code,
binaries and documentation, unless otherwise stated in the file in its original, unmodified form as
distributed in the original archive.
If you are unsure whether or not a particular file is covered by this license, you must contact us to verify
this.
23
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg.
All rights reserved except as specified below.
1. No Warranty
--------------
THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ANY OF THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY
TO USE, OF THE FREETYPE PROJECT.
2. Redistribution
-----------------
This license grants a worldwide, royalty-free, perpetual and irrevocable right and license to use, execute,
perform, compile, display, copy, create derivative works of, distribute and sublicense the FreeType Project
(in both source and object code forms) and derivative works thereof for any purpose; and to authorize
others to exercise some or all of the rights granted herein, subject to the following conditions:
o Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions
or changes to the original files must be clearly indicated in accompanying documentation. The copyright
notices of the unaltered, original files must be preserved in all copies of source files.
o Redistribution in binary form must provide a disclaimer that states that the software is based in part of
the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL
to the FreeType web page in your documentation, though this isn't mandatory.
These conditions apply to any software derived from or based on the FreeType Project, not just the
unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us.
3. Advertising
--------------
Neither the FreeType authors and contributors nor you shall use the name of the other for commercial,
advertising, or promotional purposes without specific prior written permission.
We suggest, but do not require, that you use one or more of the following phrases to refer to this software
in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library',
or `FreeType Distribution'.
As you have not signed this license, you are not required to accept it. However, as the FreeType Project
is copyrighted material, only this license, or another one contracted with the authors, grants you the right
to use, distribute, and modify it.
Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and
accept all the terms of this license.
4. Contacts
-----------
There are two mailing lists related to FreeType:
24
Discusses general use and applications of FreeType, as well as future and wanted additions to the library
and distribution.
If you are looking for support, start in this list if you haven't found anything to help you in the
documentation.
Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc.
Our home page can be found at
http://www.freetype.org
--- end of FTL.TXT ---
The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly
disclaim all implied, express or statutory warranties including, without limitation, the implied warranties of
merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the
developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or
consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit.
JSON for Modern C++
Copyright (c) 2013-2017 Niels Lohmann
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Copyright (c) 2011 - 2015 ARM LIMITED
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
- Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
- Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
- Neither the name of ARM nor the names of its contributors may be used to endorse or promote products
derived from this software without specific prior written permission.
25
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL COPYRIGHT HOLDERS AND CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The following applies only to products supporting Wi-Fi.
(c) 2009-2013 by Jeff Mott. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions, and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the
following disclaimer in the documentation or other materials provided with the distribution.
* Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS,"
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
26
Printing Photos from a Computer
This section describes how to print photos with Easy-PhotoPrint Editor.
1. Open paper support (A) and pull out paper support extension (B).
2. Open the feed slot cover (C).
3. Slide right paper guide (D) to open both paper guides.
4. Load photo paper in portrait orientation WITH PRINT SIDE FACING UP.
28
5. Slide right paper guide (D) to align with both sides of paper stack.
6. Close feed slot cover (C) gently.
After closing the feed slot cover, the paper information registration screen for the rear tray appears on
the LCD.
29
7. Press the OK button.
8. Use the
OK button.
button to select the size of the loaded paper on the rear tray, then press the
Note
• The
(asterisk) on the LCD indicates the current setting.
9. Use the
OK button.
button to select the type of the loaded paper on the rear tray, then press the
Follow the instructions of any messages displayed to register the paper information.
10. Pull out paper output tray (E) and extend paper output support (F).
Be sure to pull out the paper output tray before printing. If not, printing will not start.
11. Start Easy-PhotoPrint Editor.
For Windows:
The procedure below is for a computer running the Windows 10 operating system.
30
From the Start menu, select (All apps >) Canon Utilities > Easy-PhotoPrint Editor.
For macOS:
From the Go menu in Finder, select Application and double-click the Canon Utilities folder, the Easy-
PhotoPrint Editor folder, and then the Easy-PhotoPrint Editor icon.
12. Click Photos icon (G).
13. Click Browse (H) in From computer: and select folder with photos you want to print.
14. Click photos (I) you want to print and select Open (J).
For Windows:
To select two or more photos at a time, click photos while pressing the Ctrl key.
For macOS:
To select two or more photos at a time, click photos while pressing the command key.
31
15. Specify number of copies and other options under Print Settings (K).
For Windows:
Specify the number of copies, your model name, the paper size, and other options.
For macOS:
Specify the number of copies, the paper size, and other options.
Note
• Selecting Same No. of each photo enables you to specify the number of copies for all photos
with a single setting.
• Selecting Same No. of each photo disables the number-of-copies setting specified for each
photo. When unchecked, the previous settings for each copy are re-enabled.
the number of copies is also re-enabled.
for specifying
16. Start printing.
For Windows:
Click Print (L).
For macOS:
Click Next. When the Print dialog appears, specify your model name, paper, and other options, and then
click Print.
32
Note
• Easy-PhotoPrint Editor lets you easily create and print original collages, cards, or calendars using your
favorite photos.
Easy-PhotoPrint Editor Guide
33
Printing Photos from a Smartphone/Tablet
This section describes how to print photos with Canon PRINT Inkjet/SELPHY.
For details on how to download Canon PRINT Inkjet/SELPHY, see below.
Print Photos from Your Smartphone
1. Open paper support (A) and pull out paper support extension (B).
2. Open the feed slot cover (C).
3. Slide right paper guide (D) to open both paper guides.
4. Load photo paper in portrait orientation WITH PRINT SIDE FACING UP.
34
5. Slide right paper guide (D) to align with both sides of paper stack.
6. Close feed slot cover (C) gently.
After closing the feed slot cover, the paper information registration screen for the rear tray appears on
the LCD.
35
7. Press the OK button.
8. Use the
OK button.
button to select the size of the loaded paper on the rear tray, then press the
Note
• The
(asterisk) on the LCD indicates the current setting.
9. Use the
OK button.
button to select the type of the loaded paper on the rear tray, then press the
Follow the instructions of any messages displayed to register the paper information.
10. Pull out paper output tray (E) and extend paper output support (F).
Be sure to pull out the paper output tray before printing. If not, printing will not start.
11. Start
(Canon PRINT Inkjet/SELPHY) from your smartphone/tablet.
12. Select Photo Print on Canon PRINT Inkjet/SELPHY.
36
The list of photos saved on your smartphone/tablet is displayed.
13. Select a photo.
You can also select multiple photos at once.
14. Specify the number of copies, paper size, etc.
15. Select Print.
37
Printing a Disc Label from a Computer
This section describes how to print photos on a printable disc with Easy-PhotoPrint Editor.
Important
• Do not mount the multi-purpose tray until the message prompting you to load the printable disc
appears. Doing so can damage the printer.
1. Start Easy-PhotoPrint Editor.
For Windows:
The procedure below is for a computer running the Windows 10 operating system.
From the Start menu, select (All apps >) Canon Utilities > Easy-PhotoPrint Editor.
For macOS:
From the Go menu in Finder, select Application and double-click the Canon Utilities folder, the Easy-
PhotoPrint Editor folder, and then the Easy-PhotoPrint Editor icon.
2. Click Disc Labels icon (A).
3. Select template (B).
4. Select type of printable disc (C) and select Next (D).
38
5. Click Browse (E) in From computer: and select folder with photos you want to print.
6. Click photos (F) you want to print and select Open (G).
7. Edit disc label and select Next (H).
You can change the background or add texts.
Easy-PhotoPrint Editor Guide
39
8. Specify number of copies and other options under Print Settings (I).
For Windows:
Specify the number of copies, your printer name, and other options.
For macOS:
Specify the number of copies and other options.
9. Start printing.
For Windows:
Click Print (J).
For macOS:
Click Next. When the Print dialog appears, specify your model name and other options, and then click
Print.
40
10. When message prompting you to load printable disc appears on printer's LCD, remove
cassette from printer and then detach multi-purpose tray from back of cassette.
Insert the removed cassette back into the printer.
41
11. Push paper output tray (K) all the way in.
12. Place printable disc on multi-purpose tray.
1. WITH PRINT SIDE FACING UP, place printable disc, and press it against lock (L) at bottom.
2. While pressing down lock with printable disc, insert top of printable disc into slits (M).
42
13. Place multi-purpose tray on multi-purpose tray guide.
14. Insert multi-purpose tray straight in in horizontal direction until arrow (
) on multi-
purpose tray guide is approximately aligned with arrow ( ) on multi-purpose tray.
15. Press OK button on printer.
The multi-purpose tray is drawn into the printer and printing will start.
16. After printing is complete, pull multi-purpose tray from printer to remove it.
43
17. While pressing down lock (L), take out printable disc from slits (M) on multi-purpose tray,
and remove it.
18. Pull paper output tray (K) towards you until it aligns with operation panel (N).
Note
• Easy-PhotoPrint Editor enables you to print photos onto the disc label with various layouts.
Easy-PhotoPrint Editor Guide
44
Network
Available Connection Methods
The following connection methods are available on the printer.
• Wireless Connection
Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router.
If you have a wireless router, we recommend you use one for wireless connection.
◦ Connection methods vary depending on the wireless router type.
◦ You can change network settings such as the network name (SSID) and security protocol on the
printer.
◦ When the connection between a device and a wireless router is completed and
(Wi-Fi icon) is
displayed in the device's screen, you can connect the device to the printer using the wireless router.
• Wireless Direct
Connect the printer and devices (e.g. computer/smartphone/tablet) without using a wireless router.
◦ While you are using the printer with Wireless Direct, Internet connection from the printer becomes
unavailable. In that case, web services for the printer cannot be used.
◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the
Wireless Direct, the connection between the device and wireless router will be disabled. In that case,
the connection of the device may switch to a mobile data connection automatically depending on
your device. Transmission fees for connecting to the Internet using a mobile data connection apply.
◦ In the Wireless Direct, you can connect up to five devices at the same time. If you try to connect a
sixth device while five devices are already connected, an error will appear. If an error appears,
disconnect a device you do not use and configure settings again.
◦ Network settings such as the network name (SSID) and security protocol are specified automatically.
• Wired Connection
Connect the printer and hub/router using a LAN cable. Prepare a LAN cable.
45
Note
• You can connect the printer and computer using a USB cable (USB connection). Prepare a USB
cable. For details, see Connects to Another Computer via LAN/Changes from USB to LAN
Network Connection Settings/Setup
Perform connection setup for the printer and computer/smartphone/tablet.
For more on setup procedure, click here.
Changing Network Settings
See below for changing connection settings for the printer and computer/smartphone/tablet.
• To change network connection method:
Changing the Connection Mode
• To add computer/smartphone/tablet to the printer:
• To use Wireless Direct temporarily:
IJ Network Device Setup Utility
IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and
restores the status of them if anything is wrong with network connection. Select either link below to download
IJ Network Device Setup Utility.
Checking Printer Connection Status Using IJ Network Device Setup Utility
• Performing/Changing Network Settings (Windows)
For Windows, you can perform network settings using IJ Network Device Setup Utility.
IJ Network Device Setup Utility (Windows)
• Diagnosing and Repairing Network Settings (Windows/macOS)
You can diagnose or repair network settings using IJ Network Device Setup Utility.
◦ For Windows:
IJ Network Device Setup Utility (Windows)
◦ For macOS:
Network Connection Tips
See below for tips on using the printer via network connection.
Handling Printer Configuration using the Web Browser
Countermeasures against Unauthorized Access
Troubleshooting
46
Notice/Restriction
See below for details.
• Restrictions on network settings:
• Notices when printing using web service:
Notice for Web Service Printing
47
Restrictions
When connecting another device while a device (such as a computer) is already connected to the printer,
connect it using the same connection method as the connected device.
If you connect using a different connection method, the connection to the device in use will be disabled.
Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
Connect via wireless router
• You cannot establish a printer with wireless and wired connections at the same time.
• Make sure your device and the wireless router are connected. For details on checking these settings,
see the manual supplied with the wireless router or contact its manufacturer.
As for a device already connected to the printer without using a wireless router, reconnect it via a
wireless router.
• Configuration, router functions, setup procedures and security settings of wireless routers vary
depending on the system environment. For details, see the manual for your wireless router or contact
its manufacturer.
• This printer does not support IEEE802.11ac, IEEE802.11a, or IEEE802.11n (5 GHz). Check if your
device supports IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b.
• If your device is set to the "IEEE802.11n only" mode, WEP or TKIP cannot be used as a security
protocol. Change the security protocol for your device to something other than WEP and TKIP or
change the setting to something other than "IEEE802.11n only."
The connection between your device and the wireless router will be temporarily disabled while the
setting is changed. Do not proceed to the next screen of this guide until setup is complete.
• For office use, consult your network administrator.
• Note that if you connect to a network with no security protection, your personal information could be
disclosed to a third party.
Wireless Direct
Important
• If a device is connected to the Internet via a wireless router, and you then connect it to a printer in
Wireless Direct mode, the existing connection between the device and wireless router will be
disabled. In that case, the connection of the device may switch to a mobile data connection
automatically depending on your device. When you connect to the Internet using a mobile data
connection, charges may apply depending on your contract.
• When you connect a device and the printer using Wireless Direct, the connection information will
be saved to Wi-Fi settings. The device may be connected to the printer automatically even after
disconnecting it or connecting it to another wireless router.
• To prevent automatic connection to the printer in Wireless Direct mode, change the connection
mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the
device.
For details on changing the settings of your device, see the manual supplied with the device or
contact its manufacturer.
48
• If you connect a device and the printer using Wireless Direct, Internet connection may become
unavailable depending on your environment. In that case, web services for the printer cannot be used.
• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a
sixth device while five devices are already connected, an error will appear.
If an error appears, disconnect a device that does not use the printer, then configure settings again.
• Devices connected to the printer using Wireless Direct cannot communicate with each other.
• Firmware updates for the printer are not available while using Wireless Direct.
• When a device has been connected to the printer without using a wireless router and you want to set
it up again using the same connection method, disconnect it first. Disable the connection between the
device and printer in the Wi-Fi setting screen.
Connection Using a Wired Network
• You cannot establish a printer with wireless and wired connections at the same time.
• When using a router, connect the printer and a device to the LAN side (same network segment).
49
Default Network Settings
LAN Connection Defaults
Item
Default
Change wireless/wired LAN
Network name (SSID)
Wi-Fi security
Disable LAN
BJNPSETUP
Disable
IP address (IPv4)
IP address (IPv6)
Set printer name*
Enable/disable IPv6
Enable/disable WSD
Timeout setting
Enab./disab. Bonjour
Service name
Auto setup
Auto setup
XXXXXXXXXXXX
Enable
Enable
15 minutes
Enable
Canon TS700 series
Enable
LPR setting
RAW protocol
Enable
LLMNR
Enable
PictBridge commun. (Enable/disable) Enable
DRX setting (Wired LAN) Enable
("XX" represents alphanumeric characters.)
* Default value depends on printer. To check value, use operation panel.
Wireless Direct Defaults
Item
Default
Network name (SSID) for wireless direct DIRECT-abXX-TS700series *1
WL Direct dev. name
Password
DIRECT-abXX-TS700series *1
YYYYYYYYYY *2
Security method
WPA2-PSK (AES)
51
Confirm request
Displayed
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is
specified when the printer is turned on for the first time.)
*2 The password is specified automatically when the printer is turned on for the first time.
52
Detect Same Printer Name
When the printer is detected during setup, plural printers with the same name may appear on the results
screen.
Select a printer with checking the printer settings against those on detection result screen.
• For Windows:
Check the printer's MAC address or serial to select the correct printer from the results.
• For macOS:
The printer names appear with the MAC address added at the end or as the printer name specified by
Bonjour.
Check identifiers such as the MAC address, the printer name specified by Bonjour, and the printer's
serial number to select the printer from among those that appear.
Note
• Serial number may not appear on result screen.
To check the printer's MAC address and the serial number, print out the network settings information.
Note
• You can check the serial number by displaying on the LCD.
53
Printing Network Settings
Use the operation panel to print the printer's current network settings.
Important
• The network settings printout contains important information about your network. Handle it with care.
3. Press Setup button.
The Setup menu screen appears.
4. Select Device settings and press OK button.
5. Select LAN settings and press OK button.
6. Select Print LAN details and press OK button.
The printer starts printing the network setting information.
The following information on the printer's network setting is printed out. (Some setting values are not
displayed depending on the printer settings.)
Item Num- Item
ber
Description
Setting
1
Product Information
Product information
Product name
ROM version
–
1-1
1-2
1-3
2
Product Name
ROM Version
XXXXXXXX
XXXXXXXX
XXXXXXXX
―
Serial Number
Network Diagnostics
Diagnostic Result
Result Codes
Serial number
Network diagnostics
Diagnostic result
Result codes
2-1
2-2
2-3
3
XXXXXXXX
XXXXXXXX
http://canon.com/ijnwt
Enable/Disable
Enable/Disable
0 to 100 [%]
0 to 100 [%]
Result Code Details
Wireless LAN
Result code details
Wireless LAN
3-2
3-2-1
3-2-2
Infrastructure
Infrastructure
Signal Strength
Link Quality
Signal strength
Link quality
55
3-2-3
Frequency
Frequency
XX (GHz)
3-2-4
MAC Address
Connection
SSID
MAC address
Connection status
SSID
XX:XX:XX:XX:XX:XX
Active/Inactive
3-2-5
3-2-6
Wireless LAN network name (SSID)
XX (1 to 13)
3-2-7
Channel
Channel
3-2-8
Encryption
Encryption method
WEP key length (bits)
None/WEP/TKIP/AES
Inactive/128/64
3-2-9
WEP Key Length
Authentication
TCP/IPv4
3-2-10
3-2-11
3-2-12
3-2-13
3-2-14
3-2-15
3-2-16
Authentication method None/auto/open/shared/WPA-PSK/WPA2-PSK
TCP/IPv4
Enable
IP Address
IP address
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
Enable/Disable
Subnet Mask
Default Gateway
TCP/IPv6
Subnet mask
Default gateway
TCP/IPv6
Link Local Address
Link local address
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-17
3-2-18
Link Local Prefix
Length
Link local prefix length XXX
Stateless Address1
Stateless address 1
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-19
3-2-20
Stateless Prefix
Length1
Stateless prefix length XXX
1
Stateless Address2
Stateless address 2
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-21
3-2-22
Stateless Prefix
Length2
Stateless prefix length XXX
2
Stateless Address3
Stateless address 3
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-23
3-2-24
Stateless Prefix
Length3
Stateless prefix length XXX
3
Stateless Address4
Stateless address 4
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-25
Stateless Prefix
Length4
Stateless prefix length XXX
4
56
3-2-26
3-2-27
3-2-28
3-2-29
Default Gateway1
Default Gateway2
Default Gateway3
Default Gateway4
Default gateway 1
Default gateway 2
Default gateway 3
Default gateway 4
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-33
3-2-34
3-3
IPsec
IPsec setting
Active
Security Protocol
Wireless Direct
Security method
ESP/ESP & AH/AH
Enable/Disable
Operation mode for
Wireless Direct
3-3-1
3-3-2
3-3-3
3-3-4
3-3-5
3-3-6
3-3-7
3-3-8
3-3-9
3-3-10
3-3-11
3-3-12
3-3-13
MAC Address
Connection
SSID
MAC address
Connection status
SSID
XX:XX:XX:XX:XX:XX
Active/Inactive
Wireless Direct network name (SSID)
Password
Password
Wireless Direct password (10 alphanumeric characters)
Channel
Channel
3
Encryption
Encryption method
AES
Authentication
TCP/IPv4
Authentication method WPA2-PSK
TCP/IPv4
Enable
IP Address
Subnet Mask
Default Gateway
TCP/IPv6
IP address
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
Enable/Disable
Subnet mask
Default gateway
TCP/IPv6
Link Local Address
Link local address
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-3-14
Link Local Prefix
Length
Link local prefix length XXX
3-3-15
3-3-16
4
IPsec
IPsec setting
Security method
Wired LAN
Active
Security Protocol
Wired LAN
–
Enable/Disable
57
4-1
4-2
4-3
4-4
4-5
4-6
4-7
4-8
MAC Address
Connection
MAC address
Wired LAN status
TCP/IPv4
XX:XX:XX:XX:XX:XX
Active/Inactive
TCP/IPv4
Enable
IP Address
IP address
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
Enable/Disable
Subnet Mask
Default Gateway
TCP/IPv6
Subnet mask
Default gateway
TCP/IPv6
Link Local Address
Link local address
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-9
Link Local Prefix
Length
Link local prefix length XXX
4-10
Stateless Address1
Stateless address 1
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-11
4-12
Stateless Prefix
Length1
Stateless prefix length XXX
1
Stateless Address2
Stateless address 2
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-13
4-14
Stateless Prefix
Length2
Stateless prefix length XXX
2
Stateless Address3
Stateless address 3
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-15
4-16
Stateless Prefix
Length3
Stateless prefix length XXX
3
Stateless Address4
Stateless address 4
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-17
4-18
Stateless Prefix
Length4
Stateless prefix length XXX
4
Default Gateway1
Default Gateway2
Default Gateway3
Default gateway 1
Default gateway 2
Default gateway 3
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-19
4-20
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
58
4-21
Default Gateway4
Default gateway 4
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-25
4-26
4-27
IPsec
IPsec setting
Active
Security Protocol
Wired LAN DRX
Security method
ESP/ESP & AH/AH
Enable/Disable
Discontinuous recep-
tion (wired LAN)
5
Other Settings
Printer Name
Other settings
Printer name
–
5-1
5-2
Printer name (Up to 15 alphanumeric characters)
Wireless Direct Dev-
Name
Device name for wire-
less direct
Device name for wireless direct (Up to 32 alphanumeric
characters)
5-4
WSD Printing
WSD Timeout
LPD Printing
RAW Printing
Bonjour
WSD printing setting
Timeout
Enable/Disable
5-5
1/5/10/15/20 [min]
5-6
LPD printing setting
RAW printing setting
Bonjour setting
Enable/Disable
5-7
Enable/Disable
5-9
Enable/Disable
5-10
5-11
5-12
5-13
Bonjour Service Name Bonjour service name
Bonjour service name (Up to 52 alphanumeric characters)
LLMNR
LLMNR setting
SNMP setting
Enable/Disable
Enable/Disable
SNMP
PictBridge Commun.
PictBridge Communica- Enable/Disable
tion
5-14
DNS Server
Obtain DNS server ad- Auto/Manual
dress automatically
5-15
5-16
Primary Server
Primary server address XXX.XXX.XXX.XXX
Secondary Server
Secondary server ad-
dress
XXX.XXX.XXX.XXX
5-17
5-18
5-19
5-20
Proxy Server
Proxy Address
Proxy Port
Proxy server setting
Proxy address
Enable/Disable
XXXXXXXXXXXXXXXXXXXX
Proxy port specification 1 to 65535
Cert. Fingerprt(SHA-1) Certificate finger-
print(SHA-1)
xxxxxxxx xxxxxxxx xxxxxxxx
xxxxxxxx xxxxxxxx
5-21
Cert. Fin-
Certificate finger-
print(SHA-256)
xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx
xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx
gerprt(SHA-256)
59
6
Bluetooth
Bluetooth settings
Bluetooth
―
6-1
6-3
Bluetooth Setting
Enable/Disable
XXXXXXXX
Bluetooth Device Ad-
dress
Bluetooth device ad-
dress of the printer
6-5
Bluetooth Device Name Bluetooth device name XXXXXXXX
of the printer
7
Printer Log Service
Unsent Usage Logs
Printer log service
―
7-1
Number of unsent us-
age logs
0 to 200
7-2
7-3
Usage Log Last Sent
Point Service
Last date when usage
log was sent
XXXXXXXX
Registration status
Active/Awaiting Activation/No Active Service
("XX" represents alphanumeric characters.)
60
Reconfiguration Method of LAN Connection/Reconfiguration
Method of Wi-Fi Connection
Reconfiguration Method of LAN Connection
Follow either procedure below to change LAN connection method (wired or Wi-Fi).
• For Windows:
◦ Redo setup using the Setup CD-ROM or from the web page.
◦ Enable Wi-Fi or wired LAN on the operation panel of the printer. After that, perform settings on the
Network Settings screen on IJ Network Device Setup Utility.
For details, refer to Performing/Changing Wi-Fi Settings or Performing/Changing Wired LAN
Connection (Ethernet Cable) Settings.
• For macOS:
◦ Redo setup from the web page.
Reconfiguration Method of Wi-Fi Connection
Follow either procedure below to change Wi-Fi connection method (infrastructure or Wireless Direct).
• For Windows:
◦ Redo setup using the Setup CD-ROM or from the web page.
◦ Perform settings on the Network Settings screen on IJ Network Device Setup Utility.
Important
• Before you perform settings using IJ Network Device Setup Utility, turn on Easy wireless
connect mode on the printer following the procedure below.
2. Press and hold Wireless connect button for 3 seconds.
3. Perform operations following instructions on your smartphone or tablet.
4. If message saying setup is completed appears, press OK button.
• For macOS:
Redo setup from the web page.
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IJ Network Device Setup Utility
If anything is wrong with connection, IJ Network Device Setup Utility diagnoses the settings of the printer
and those of computer on which it is installed. In addition, IJ Network Device Setup Utility restores the status
of the printer and computer.
Important
• To use the printer over LAN, make sure you have the equipment necessary for the connection type,
such as a wireless router or a LAN cable.
• When you install IJ Network Device Setup Utility, disable block function of firewall.
63
Starting Up IJ Network Device Setup Utility
Start up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility.
When you start up IJ Network Device Setup Utility, the screen below appears.
Enter the password specified for your computer and select Install Helper. IJ Network Device Setup Utility
starts diagnosis and repair of network.
64
Diagnosing and Repairing Network Settings
IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the
computer and printer when a problem (e.g. cannot print from a printer on the network) occurs.
Important
• Some models do not support diagnosis and repair function.
For details:
IJ Network Device Setup Utility starts checking the computer settings when it starts up. Perform operations
following the instructions on the screen.
Note
• This function checks the following items:
• whether the computer is connected to the router
• whether the printer can be detected on the network
• whether the signal strength or communication level is sufficient (when using Wi-Fi)
• whether the printer port setting matches with the network setting
65
List of Models Which Does Not Support Diagnosis and Repair
Function
The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility.
• G4000 series
• PRO-500 series
• PRO-1000 series
• MB2100 series
• MB2700 series
• MB5100 series
• MB5400 series
• iB4000 series
• PRO-520
• PRO-540
• PRO-560
• PRO-540S
• PRO-560S
• PRO-2000
• PRO-4000
• PRO-6000
• PRO-4000S
• PRO-6000S
• TS9000 series
• TS8000 series
• TS6000 series
• TS5000 series
• MG3000 series
• E470 series
66
Paper Sources
The printer has two paper sources for feeding paper, the rear tray (A) and cassette (B).
You can load all supported paper on the rear tray.
You can load A4, B5, A5, or Letter-sized plain paper in the cassette.
Note
• When printing, select the correct page size and media type. If you select the wrong page size or media
type, the printer may feed paper from the wrong paper source or may not print with the proper print
quality.
For details on how to load paper in each paper source, see below.
69
Loading Paper in the Rear Tray
You can load plain paper or photo paper.
You can also load envelopes on the rear tray.
Important
• If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a
paper jam.
Note
• We recommend Canon genuine photo paper for printing photos.
• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour
Paper SAT213.
1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.
Note
• Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the
paper becomes completely flat.
Check3
For details on how to flatten curled paper, see
• When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a
time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper
and reduce the print quality.
2. Open paper support (A) and pull out paper support extension (B).
70
3. Open the feed slot cover (C).
4. Slide right paper guide (D) to open both paper guides.
5. Load paper stack in portrait orientation WITH PRINT SIDE FACING UP.
71
6. Slide right paper guide (D) to align with both sides of paper stack.
Do not slide the paper guides too hard against the paper. The paper may not be fed properly.
Important
• Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause
paper jams.
Note
• Do not load sheets of paper higher than the load limit mark (G).
72
7. Close feed slot cover (C) gently.
Important
• If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover.
After closing the feed slot cover, the paper information registration screen for the rear tray appears on
the LCD.
8. Press the OK button.
9. Use the
OK button.
button to select the size of the loaded paper on the rear tray, then press the
73
Note
• The
(asterisk) on the LCD indicates the current setting.
10. Use the
OK button.
button to select the type of the loaded paper on the rear tray, then press the
Follow the instructions of any messages displayed to register the paper information.
11. Pull out paper output tray (H) and extend paper output support (I).
Be sure to pull out the paper output tray before printing. If not, printing will not start.
Note
• There are various types of paper, such as paper with a special surface coating for printing photos at
optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink
is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image
quality. The wrong paper settings may cause poor printout color quality or scratches on the printed
surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.
• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper
loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance
with the paper settings. When this function is enabled, an error message is displayed if these settings
do not match to prevent incorrect printing. When this error message is displayed, check and correct the
paper settings.
74
Loading Paper in the Cassette
You can load A4, B5, A5, or Letter-sized plain paper in the cassette.
Note
• In the cassette, be sure to load only plain paper.
• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour
Paper SAT213.
1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.
Note
• Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the
paper becomes completely flat.
Check3
For details on how to flatten curled paper, see
2. Pull out the cassette (A) from the printer.
75
3. Remove the cassette cover (B).
Lift the cassette cover straight up and remove it.
4. Slide paper guides (C) in front and (D) on right to open guides.
5. Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN, and place it in
center of cassette.
Important
• Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause
paper jams.
76
Note
• Align the paper stack with the edge of the cassette as shown in the figure below.
If the paper stack is in contact with the protrusion (G), the paper may not be fed properly.
6. Slide front paper guide (C) to align it with paper stack.
Align paper guide with where it clicks into place.
7. Slide right paper guide (D) to align it with paper stack.
Do not slide the paper guide too hard against the paper. The paper may not be fed properly.
77
Note
• Do not load sheets of paper higher than the load limit mark (H).
• Keep the paper stack height below the tabs (I) of the paper guides.
8. Mount cassette cover (B) and insert cassette into printer.
Push the cassette into the printer until it stops.
After inserting the cassette into the printer, the paper information registration screen for the cassette
appears on the LCD.
78
9. Press the OK button.
10. Use the
OK button.
button to select the size of the loaded paper in the cassette, then press the
Note
• The
(asterisk) on the LCD indicates the current setting.
11. Check media type and press OK button.
Follow the instructions of any messages displayed to register the paper information.
12. Pull out paper output tray (J) and extend paper output support (K).
Be sure to pull out the paper output tray before printing. If not, printing will not start.
79
Note
• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper
loaded in the cassette matches the paper settings. Before printing, make print settings in accordance
with the paper settings. When this function is enabled, an error message is displayed if these settings
do not match to prevent incorrect printing. When this error message is displayed, check and correct the
paper settings.
80
Loading Envelopes in Rear Tray
You can load Envelope DL and Envelope Com 10 on the rear tray.
The address is automatically rotated and printed according to the envelope's direction by specifying with the
printer driver properly.
Important
• Printing from a PictBridge (Wi-Fi) compliant device is not supported.
• Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction.
• Envelopes with an embossed or treated surface
• Envelopes with a double flap
• Envelopes whose gummed flaps are already moistened and adhesive
1. Prepare envelopes.
• Press down on all four corners and edges of the envelopes to flatten them.
• If the envelopes are curled, hold the opposite corners and gently twist them in the opposite
direction.
• If the corner of the envelope flap is folded, flatten it.
• Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.
The figures above show a side view of the leading edge of the envelope.
Important
• The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure
that no curl or puff exceeds 0.12 in. (3 mm).
2. Open paper support (A) and pull out paper support extension (B).
81
3. Open the feed slot cover (C).
4. Slide right paper guide (D) to open both paper guides.
5. Load envelopes in portrait orientation WITH PRINT SIDE FACING UP.
Up to 10 envelopes can be loaded at once.
Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up.
6. Slide right paper guide (D) to align with both sides of envelopes.
82
Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.
Note
• Do not load envelopes higher than the load limit mark (E).
7. Close feed slot cover (C) gently.
Important
• If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover.
83
After closing the feed slot cover, the paper information registration screen for the rear tray appears on
the LCD.
8. Press the OK button.
9. Use
button to select size of loaded envelopes on rear tray and press OK button.
Note
• The
(asterisk) on the LCD indicates the current setting.
10. Use
button to select Envelope and press OK button.
Follow the instructions of any messages displayed to register the paper information.
11. Pull out paper output tray (F) and extend paper output support (G).
Be sure to pull out the paper output tray before printing. If not, printing will not start.
84
Note
• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper
loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance
with the paper settings. When this function is enabled, an error message is displayed if these settings
do not match to prevent incorrect printing. When this error message is displayed, check and correct the
paper settings.
85
Cautions When Printing with Multi-purpose Tray
Cautions Common to using Multi-purpose Tray
• Be sure to use the multi-purpose tray supplied with this printer.
• Do not mount the multi-purpose tray while the printer is in operation.
• Do not remove the multi-purpose tray while the printer is in operation. Doing so may damage the
printer, the multi-purpose tray, or the media.
• Do not get dirt on the multi-purpose tray or scratches on the reflectors. The printer may not be able to
recognize that a media is loaded, or printing may become misaligned. If the multi-purpose tray
becomes dirty, wipe the reflector clean with a soft and dry cloth, taking care not to scratch it.
• After printing, allow the printing surface of the media to dry naturally. Do not use hairdryers or expose
the media to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried.
Cautions When Printing onto Printable Disc
• Remove any dirt from the multi-purpose tray before placing printable discs on it. Loading discs on a
dirty multi-purpose tray may scratch the recording surface of the discs.
• Do not print onto printable discs that are not compatible with inkjet printing. The ink will not dry and
may cause problems with the disc itself or DVD players or other devices it is loaded into.
• Do not print onto a printable disc's recording surface. Doing so will make data recorded onto discs
unreadable.
• Hold printable discs by their edges. Do not touch either the label surface (printing surface) or
recording surface.
• The multi-purpose tray may become dirty if software other than Easy-PhotoPrint Editor is used.
Cautions When Printing on Printable Nail Stickers
• For precautions on Printable Nail Stickers, refer to the instructions supplied with the Printable Nail
Stickers.
• The multi-purpose tray may become dirty if an application other than Nail Stickers Creator is used.
87
Before Placing a Printable Disc
A printable disc differs from regular disc (BD/DVD/CD, etc.) in that its label surface has been specially
processed or printing by an inkjet printer.
The following items are needed to print onto the printable disc.
• Multi-purpose tray (supplied with the printer)
The multi-purpose tray is stored in the back of the cassette.
• 4.72 in. (12 cm) printable disc
Obtain a printable disc with a label surface compatible with inkjet printing.
89
Placing a Printable Disc
To print onto a printable disc, place it on the supplied multi-purpose tray, and then insert it into the printer.
Important
• Do not mount the multi-purpose tray until the message prompting you to load the printable disc
appears. Doing so can damage the printer.
Note
• If test printing is executed onto test printing paper, depending on the paper type, the printer may not be
able to read its size correctly, preventing the border areas from being printed. Test printing paper
should be used for purposes of checking the envisioned layout.
1. When message prompting you to load printable disc appears, detach multi-purpose tray
from back of cassette.
Insert the removed cassette back into the printer.
90
Note
• After inserting the cassette into the printer, if a message appears on the screen, complete
registration of paper information by pressing the OK button.
2. Push paper output tray (A) all the way in.
3. Place printable disc on multi-purpose tray.
Important
• Check that there is no dirt on the multi-purpose tray before placing a printable disc on it.
• When placing a printable disc on the multi-purpose tray, do not touch the printing surface of the
disc or the reflectors (B) on the multi-purpose tray.
1. WITH PRINT SIDE FACING UP, place printable disc, and press it against lock (C) at bottom.
91
2. While pressing down lock with printable disc, insert top of printable disc into slits (D).
4. Place multi-purpose tray on multi-purpose tray guide.
5. Insert multi-purpose tray straight in in horizontal direction until arrow (
) on multi-
purpose tray guide is approximately aligned with arrow ( ) on multi-purpose tray.
Important
• Do not insert the multi-purpose tray beyond the arrow (
) on the multi-purpose tray guide.
92
Note
• The multi-purpose tray may be ejected after a certain amount of time passes. In such a case, follow the
on-screen instructions to place the multi-purpose tray again.
93
Removing a Printable Disc
1. Pull out multi-purpose tray.
2. While pressing down lock (A), take out printable disc from slits (B) on multi-purpose tray,
and remove it.
Important
• Do not touch the printing surface when removing the disc from the multi-purpose tray.
Note
• Allow the printing surface to dry before removing the disc. If you see printing on the multi-purpose
tray or on the transparent parts of the inner or outer diameters of the printable disc, wipe them
clean after the printing surface has dried.
3. Pull paper output tray (C) towards you until it aligns with operation panel (D).
Important
• If the paper output tray is pushed into the printer, you cannot print onto regular printing paper. Be
sure to pull the paper output tray towards you until it aligns with the operation panel.
94
Before Placing Printable Nail Stickers
The following items are needed to print onto Printable Nail Stickers.
• Multi-purpose tray (supplied with the printer)
The multi-purpose tray is stored in the back of the cassette.
• Printable Nail Stickers (NL-101)
Note
• For the latest information on Printable Nail Stickers, access our website.
97
Placing Printable Nail Stickers
To print onto Printable Nail Stickers, place them on the multi-purpose tray supplied with the printer, and then
insert them into the printer.
Important
• Do not mount the multi-purpose tray until the message prompting you to load Printable Nail Stickers
appears. Doing so can damage the printer.
1. When message prompting you to load Printable Nail Stickers appears, detach multi-
purpose tray from back of cassette.
Insert the removed cassette back into the printer.
Note
• After inserting the cassette into the printer, if a message appears on the screen, complete
registration of paper information by pressing the OK button.
98
2. Push paper output tray (A) all the way in.
3. Place Printable Nail Stickers on multi-purpose tray.
Important
• Check that there is no dirt on the multi-purpose tray before placing Printable Nail Stickers on it.
• To prevent getting dirt or fingerprints on Printable Nail Stickers, hold the stickers by their edges. If
the print side gets any dirt or is damaged, it may cause poor print quality.
• When placing Printable Nail Stickers on the multi-purpose tray, do not touch the reflectors (B) on
the multi-purpose tray.
1. WITH PRINT SIDE FACING UP, place Printable Nail Stickers and press it against lock (C) at
bottom.
99
2. While pressing down lock with Printable Nail Stickers, insert two tabs (D) on top into slits (E)
on multi-purpose tray.
4. Place multi-purpose tray on multi-purpose tray guide.
5. Insert multi-purpose tray straight in in horizontal direction until arrow (
) on multi-
purpose tray guide is approximately aligned with arrow ( ) on multi-purpose tray.
Important
• Do not insert the multi-purpose tray beyond the arrow (
) on the multi-purpose tray guide.
100
Note
• The multi-purpose tray may be ejected after a certain amount of time passes. In such a case, follow the
on-screen instructions to place the multi-purpose tray again.
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Removing Printable Nail Stickers
1. Pull out multi-purpose tray.
2. Remove Printable Nail Stickers.
While pressing down lock (A), remove two tabs (B) on the top out of slits (C).
Important
• Do not touch the printing surface when removing Printable Nail Stickers.
Note
• Allow the printing surface to dry before removing Printable Nail Stickers. If you see printing on the
multi-purpose tray or outside the Printable Nail Stickers, wipe them clean after the printing surface
has dried.
3. Peel a sheet of Printable Nail Stickers from adapter.
Important
• Allow the printing surface to dry before tearing off Printable Nail Stickers from its edges.
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4. Pull paper output tray (D) towards you until it aligns with operation panel (E).
Important
• If the paper output tray is being pushed into the printer, the normal printing cannot be executable.
Be sure to pull the paper output tray towards you until it aligns with the operation panel.
5. Store multi-purpose tray under cassette.
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How to Detach / Attach Multi-purpose Tray
Detaching Multi-purpose Tray
1. Take cassette out of printer and remove cassette cover.
Be sure to remove any paper.
2. Turn cassette over and remove multi-purpose tray.
Slide the multi-purpose tray, take it out of the six tabs (A), and then lift it.
Important
• Be sure to remove any orange shipping tape on the multi-purpose tray.
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Attaching Multi-purpose Tray
1. Take cassette out of printer and remove cassette cover.
Be sure to remove any paper.
2. Turn cassette over and attach multi-purpose tray to it.
Turn the multi-purpose tray so that its underside faces up, align it with the six tabs (A) in the
orientation shown in the figure below, and then slide to attach.
Important
• Insert the multi-purpose tray, making sure that its holes are aligned with the tabs on the back of
the cassette. If the multi-purpose tray is not properly attached, it may be damaged when the
cassette is inserted into the printer.
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Replacing Ink Tanks
When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error.
In this state, the printer cannot print. Take appropriate action according to the message.
Note
• If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance
Replacing Procedure
When you need to replace an ink tank, follow the procedure below.
2. Open top cover.
The print head holder moves to the replacement position.
Caution
• Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder
until it stops completely.
Important
• Do not touch the metallic parts or other parts inside the printer.
• If the top cover is left open for more than 10 minutes, the print head holder moves to the right.
In this case, close and reopen the top cover.
3. Remove the ink tank where the ink runs out.
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Push the tab (A) and lift the ink tank to remove.
Important
• Do not touch other parts besides the ink tanks.
• Handle the ink tank carefully to avoid staining of clothing or the surrounding area.
• Discard the empty ink tank according to the local laws and regulations regarding disposal of
consumables.
Note
• Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one
when replacing two or more ink tanks.
4. Take a new ink tank out of its package, remove the orange tape (B) completely, then
remove the protective film (C) completely.
Important
• Handle an ink tank carefully. Do not drop or apply excessive pressure to it.
• If the orange tape remains on the Y-shape air hole (D), ink may splash or the printer may not
print properly.
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5. Hold the ink tank with the orange protective cap (E) pointing up while being careful not to
block the Y-shape air hole (D).
6. Lift up the tab on the orange protective cap (E) to remove it off GENTLY.
Important
• Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air
hole (D) blocked, ink may splash.
• Do not touch the inside of the orange protective cap (E) or the open ink port (F). The ink may
stain your hands if you touch them.
• Do not reattach the protective cap (E) once you have removed it. Discard it according to the
local laws and regulations regarding disposal of consumables.
7. Insert the front end of the ink tank into the print head at a slant.
Make sure that the position of the ink tank matches the label.
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8. Press on the top of the ink tank until the ink tank snaps firmly into place.
Important
• You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in
the correct position according to the label on the print head holder.
• You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks.
9. Close top cover.
110
Note
• If the error message appears on the LCD after the top cover is closed, take appropriate action.
• When you start printing after replacing the ink tank, the printer starts cleaning the print head
automatically. Do not perform any other operations until the printer completes the cleaning of
the print head.
• If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar
• The printer may make noise during operation.
Notes on ink tanks
Important
• If you remove an ink tank, replace it immediately. Do not leave the printer with the ink tank removed.
• Use a new ink tank for replacement. Installing a used ink tank may cause the nozzles to clog.
Furthermore, with such an ink tank, the printer will not be able to inform you when to replace the ink
tank properly.
• Once an ink tank has been installed, do not remove it from the printer and leave it out in the open.
This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled.
To maintain optimal printing quality, use an ink tank within six months of first use.
Note
• Color ink may be consumed even when printing a black-and-white document or when black-and-
white printing is specified. Every ink is also consumed in the standard cleaning and deep cleaning of
the print head, which may be necessary to maintain the performance of the printer.
When an ink tank is out of ink, replace it immediately with a new one.
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Checking Ink Status on the LCD
You can also check ink status on the LCD.
A symbol appears in area A in case of any messages about the remaining ink level.
Example:
The ink is running low. Prepare a new ink tank.
The resulting print quality may not be satisfactory, if printing is continued under this condition.
Note
• The above screen shows estimated ink levels.
• You can also check the ink status on the computer screen.
• For Windows:
Checking Ink Status from Your Computer
• For macOS:
112
Ink Tips
How is ink used for various purposes other than printing?
Ink may be used for purposes other than printing.
When you use the Canon printer for the first time after you install the bundled ink tanks, the printer
consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head
with ink. For this reason, the number of sheets that can be printed with the first ink tanks is fewer than the
succeeding ink tanks.
The printing costs described in the brochures or websites are based on the consumption data from not the
first ink tank /ink cartridge but the succeeding ink tank /ink cartridge.
Ink is sometimes used to maintain the optimal printing quality.
To keep printer's performance, Canon printer performs cleaning automatically according to its condition.
When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may
be consumed.
[Cleaning function]
The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents
print quality degradation or nozzle clogging.
Does black-and-white printing use color ink?
Black-and-white printing may use ink other than black ink depending on the type of printing paper or the
settings of the printer driver. So, color ink is consumed even when printing in black-and-white.
Why does the printer have two black ink tanks?
There are two kinds of black ink in the printer: dye ink (BK) and pigment ink (PGBK).
The dye ink is used mainly for printing photos, illustration, etc., and the pigment ink is used for text-based
documents. Each has different purposes so that even if one runs out, another will not be used instead. If
either of them runs out, the ink tank replacement is required.
These two inks are automatically used depending on the type of printing paper or the settings of the
printer driver. You cannot change the usage of these inks yourself.
113
Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned
printed ruled lines), perform the maintenance procedure below.
Important
• Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink
tank.
Note
• Make sure that the orange protective tape does not remain on the ink tank.
• Check the ink status.
• For Windows, increasing the print quality in the printer driver settings may improve the print result.
Changing the Print Quality and Correcting Image Data
When the Print Results Are Blurred or Uneven:
Step1
Print the nozzle check pattern.
From the printer
From the computer
• For Windows:
Printing a Nozzle Check Pattern
• For macOS:
Printing a Nozzle Check Pattern
Step2
If there are missing lines or horizontal white streaks in the pattern:
115
Step3
Clean the print head.
From the printer
From the computer
• For Windows:
Cleaning the Print Heads
• For macOS:
After cleaning the print head, print and examine the nozzle check pattern:
If the problem is not resolved after performing from step 1 to step 3 twice:
Step4
Clean the print head deeply.
From the printer
From the computer
• For Windows:
Cleaning the Print Heads
• For macOS:
Note
• When you have performed the procedure until step 4 and the problem has not been resolved, turn off
the power and clean the print head deeply again after 24 hours.
If the problem is still not resolved, the print head may be damaged. Contact your nearest Canon
service center to request a repair.
When the Print Results Are Not Even such as the Ruled Lines Are
Misaligned:
Step
Align the print head.
From the printer
From the computer
• For Windows:
Adjusting Print Head Position Automatically
• For macOS:
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Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
Note
• If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink
tank whose ink is low.
You need to prepare: a sheet of A4 or Letter-sized plain paper
2. Load a sheet of A4 or Letter-sized plain paper in the cassette.
3. Press the Setup button, use the
button to select Maintenance, and press the OK
button.
4. Use the
button to select Nozzle check and press the OK button.
The nozzle check pattern will be printed.
Do not perform any other operations until the printer completes the printing of the nozzle check pattern.
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Examining the Nozzle Check Pattern
Examine the nozzle check pattern, and clean the print head if necessary.
1. Check if there are missing lines in the pattern A or horizontal white streaks in the pattern B.
If there are missing lines in the pattern A:
C: Good
D: Bad (lines are missing)
If there are horizontal white streaks in the pattern B:
E: Good
F: Bad (horizontal white streaks are present)
If any color in the pattern A or the pattern B is not printed:
(Example: Magenta pattern is not printed)
119
Cleaning the Print Head
Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check
pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head
consumes ink, so clean the print head only when necessary.
2. Press the Setup button, use the
button to select Maintenance, and press the OK
button.
3. Use the
button to select Cleaning and then press the OK button.
The printer starts cleaning the print head.
Do not perform any other operations until the printer completes the cleaning of the print head. This takes
about 1 minute.
4. Check the print head condition.
Note
120
Deep Print Head Cleaning
If print quality does not improve by the standard cleaning of the print head, clean the print head deeply.
Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean
the print head deeply only when necessary.
2. Press the Setup button, use the
button to select Maintenance, and press the OK
button.
3. Use
button to select Deep Cleaning and press OK button.
The printer starts cleaning the print head deeply.
Do not perform any other operations until the printer completes the deep cleaning of the print head. This
takes about 1 to 2 minutes.
4. Check the print head condition.
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.
If the problem is still not resolved, the print head may be damaged. Contact your nearest Canon service
center to request a repair.
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Aligning the Print Head
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head
position.
Note
• If the remaining ink level is low, the print head alignment sheet will not be printed correctly.
Replace the ink tank whose ink is low.
• If ink runs out as the print head alignment sheet is printed, an error message appears on the LCD.
You need to prepare: two sheets of A4 or Letter-sized plain paper
2. Load two sheets of A4 or Letter-sized plain paper in cassette.
3. Press the Setup button, use the
button to select Maintenance, and press the OK
button.
4. Use the
button to select Head alignment and then press the OK button.
The print head alignment sheet is printed, and the print head is aligned automatically.
This takes about 3 to 4 minutes.
Note
• If automatic print head alignment fails, an error message appears on the LCD.
Note
• For Windows, when the print results are still not satisfactory after adjusting the print head position as
described above, adjust the print head position manually from the computer.
Adjusting the Print Head Position Manually
• To print and check the current head position adjustment values, select Print align value on the
Maintenance screen.
122
Opening Remote UI for Maintenance
You can perform maintenance of printer and change the settings from a Remote UI.
The following is the procedure to open a Remote UI.
1. Open System Preferences, and select Printers & Scanners
2. Select your model from the printer list, and click Options & Supplies...
3. Click Show Printer Webpage... in General tab
Remote UI starts.
Note
• The password may have to be entered after Remote UI starts. In such a case, enter the password
and click OK. In case you do not know the password, click About password and cookies.
Related Topics
Printing a Nozzle Check Pattern
Reducing the Printer Noise
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Cleaning the Print Heads
The print head Cleaning function allows you to clear up clogged print head nozzles. Perform print head
Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough
ink.
Cleaning
2. Click Cleaning
Before performing Cleaning, check the following items:
Check whether the printer is on and open the printer's cover.
Check the following items for each ink. Then, if necessary, perform Cleaning.
• Did you push in the ink tank completely until you heard a clicking sound?
• If the orange tape is there, has it been peeled off completely?
Any remaining tape will hinder ink output.
• Did you install the ink tanks in their correct positions?
3. Perform Cleaning
Click Yes.
Print head Cleaning starts.
4. Complete Cleaning
Next, the message for Nozzle Check pattern printing is displayed.
5. Check the results
To check whether the print quality has improved, click Yes. To cancel the check process, click No.
If cleaning the head once does not resolve the print head problem, clean it once more.
Important
• Cleaning consumes a small amount of ink.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Cleaning only
when necessary.
Deep cleaning
Deep cleaning is more thorough than Cleaning. Perform Deep Cleaning when two Cleaning attempts do
not resolve the print head problem.
125
2. Click Deep cleaning
Before performing Deep Cleaning, check the following items:
Check whether the printer is on and open the printer's cover.
Check the following items for each ink. Then, if necessary, perform Deep cleaning.
• Did you push in the ink tank completely until you heard a clicking sound?
• If the orange tape is there, has it been peeled off completely?
Any remaining tape will hinder ink output.
• Did you install the ink tanks in their correct positions?
3. Perform Deep Cleaning
Click Yes.
Print head Deep Cleaning starts.
4. Complete Deep Cleaning
Next, the message for Nozzle Check pattern printing is displayed.
5. Check the results
To check whether the print quality has improved, click Yes. To cancel the check process, click No.
Important
• Deep cleaning consumes a larger amount of ink than Cleaning.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Cleaning only
when necessary.
Note
• If there is no sign of improvement after Deep cleaning, turn off the printer, wait 24 hours, and then
perform Deep cleaning again. If there is still no sign of improvement, the ink may have run out or the
print head may be worn. For details on the remedial action to be taken, see "Ink Does Not Come
Out."
Related Topic
Printing a Nozzle Check Pattern
126
Adjusting Print Head Position
Any error in the print head installation position can cause color and line shifts. Adjusting the print head
position improves print results.
Auto head alignment
2. Click Auto head alignment
A message appears.
3. Load paper in printer
In the cassette, load 2 sheets of plain A4-sized or Letter-sized paper.
4. Run head position adjustment
Check that the printer power is on, and then click Yes.
Head alignment starts. Proceed with the operations in accordance with the messages on the screen.
Important
• Do not open the top cover while printing is in progress; otherwise, printing will stop.
Note
• You can print and check the current settings by clicking on Print the head alignment value.
127
Checking Ink Status from Your Computer
You can check the detailed information such as the remaining ink level and the ink tank types of your model.
Estimated ink levels
You can check the types and levels of ink.
When ink levels are running low or an error occurs because there is no ink, a notification icon will
appear.
Ink number
You can look up the correct ink tank for your printer.
Note
• To check the ink status, you can also display the pop-up menu of the Print dialog and select Supply
Levels.
128
Cleaning Paper Feed Rollers
If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only
when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
2. Remove any paper from paper source to clean rollers.
Note
• If a message appears on the screen, check it and then press the OK button.
3. Press the Setup button, use the
button to select Maintenance, and press the OK
button.
4. Clean the paper feed rollers without paper.
1. Use
button to select Roller Cleaning and press OK button.
2. Use
button to select paper source (Cassette or Rear tray) to clean rollers and press
OK button.
The paper feed roller will rotate as it is cleaned without paper.
5. Clean the paper feed rollers with paper.
1. Make sure paper feed rollers have stopped rotating, and then load three sheets of A4 or
Letter-sized plain paper in paper source selected in step 4.
2. Press the OK button.
The printer starts cleaning. The cleaning will be complete when the paper is ejected.
If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center
to request a repair.
130
Cleaning Inside the Printer (Bottom Plate Cleaning)
Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get
dirty, so we recommend performing cleaning regularly.
You need to prepare: a sheet of A4 or Letter-sized plain paper*
* Be sure to use a new piece of paper.
1. Make sure that the power is turned on, then remove any paper from the cassette.
2. Prepare paper.
1. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the paper.
2. Fold one side of the opened paper in another half, aligning the edge with the center crease,
and then unfold the paper.
3. Load only this sheet of paper in the cassette with the ridges of the creases facing up and the
edge of the half with no crease facing to the far side.
4. Mount cassette cover (A) and insert the cassette into the printer.
131
After inserting the cassette into the printer, the paper information registration screen is displayed on the
LCD. Select A4 or Letter for Size:.
5. Pull out paper output tray (B) and extend paper output support (C).
3. Press the Setup button, use the
button to select Maintenance, and press the OK
button.
4. Use
button to select Btm Plate Cleaning and press OK button.
The paper cleans the inside of the printer as it feeds through the printer.
Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning
again.
132
Note
• When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.
If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be
stained. Wipe off any ink from the protrusions using a cotton swab or the like.
Important
• Before cleaning the printer, turn it off and unplug it.
133
Safety Precautions
Safety Precautions
• This manual contains important notices and safety precautions about your printer.
Do not use the printer in ways other than described in the accompanying manuals, as this may result
in fire, electric shock or other unexpected accidents.
Safety standard marks and declarations are only valid for the supported voltages and frequencies in
the applicable countries or regions.
Warning
• Users with cardiac pacemakers:
This product emits a low-level magnetic flux. If you feel abnormalities, please move away from the
product and consult your doctor.
• Do not use the printer in the following cases:
Stop use immediately, unplug the printer and call your local service representative to request repair.
• Metal objects or liquids are spilt inside the printer.
• The printer emits smoke, strange odors, or makes unusual noises.
• The power cord or plug overheat or are broken, bent or damaged in any way.
• Failure to adhere to the following may result in fire, electric shock, or injury:
• Do not place product close to the flammable solvents such as alcohol or thinner.
• Do not open or modify the printer.
• Use only the power cord/cables that came with your printer. Do not use these cables with other
devices.
• Do not plug in to voltages or frequencies other than those specified.
• Plug the power cord into the socket completely.
• Do not plug in or unplug the power cord with wet hands.
• Do not damage the power cord by twisting, bundling, tying, pulling or excessively bending it.
• Do not place heavy objects on the power cord.
• Do not connect multiple power cords to a single electrical outlet. Do not use multiple extension
cords.
• Do not leave the printer plugged in during lightning storms.
• Always unplug the power cord and cables when cleaning. Do not use flammable sprays or liquids
such as alcohol or thinners for cleaning.
• Unplug the power cord once a month to check that it is not overheating, rusted, bent, scratched,
split, or otherwise damaged.
Caution
• Do not put your hands inside the printer while printing.
• Do not touch the print head or other metal parts immediately after printing.
• Ink
• Keep ink out of reach of children.
• If ink is accidentally licked or swallowed, rinse out your mouth and drink one or two glasses of
water. If irritation or discomfort occurs, obtain medical advice immediately.
136
• In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact
with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain
medical advice immediately.
• Moving the printer
• Do not hold the printer by the cassette. Hold the printer by its sides and carry it with both hands.
General Notices
Choosing a Location
• Do not install the printer in a location that is unstable or subject to excessive vibration.
• Do not install the printer in locations that get very hot (direct sunlight, or close to a heating source),
very humid or dusty locations, or outdoors.
• Do not place the printer on a thick rug or carpet.
• Do not place the printer flush against a wall.
137
Power Supply
• Keep the area around the power outlet clear at all times so you can easily unplug the power cord if
necessary.
• Never remove the plug by pulling on the cord.
General Notices
• Do not tilt the printer, stand it on end, or turn it upside down. This may cause ink to leak.
• Do not place anything on top of the printer. Be especially careful to avoid metal objects such as
paper clips and staples, and containers holding flammable liquids such as alcohol or thinner.
• Do not attempt to open, disassemble or modify the ink tanks. Ink may leak and damage your
printer.
• Do not throw print heads or ink tanks in the fire.
138
Regulatory Information
Users in the U.S.A.
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10492 (Contains FCC Approved WLAN Module K30365, FCC Approved Bluetooth
K30375)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If
such changes or modifications should be made, you could be required to stop operation of the equipment.
FCC ID:AZDK30365, AZDK30375
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The equipment complies with FCC radiation exposure limits for at uncontrolled equipment. This
equipment should be installed and operated with minimum distance at least 20cm between the radiator
and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or
operated with any other antenna or transmitter.
Canon U.S.A., Inc.
One Canon Park
Melville, New York 11747
1-800-652-2666
139
Interference
Do not use the printer around medical equipment or other electronic devices. Signals from the printer may
interfere with the correct operation of these devices.
140
WEEE (EU&EEA)
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
This symbol indicates that this product is not to be disposed of with your household waste, according to
the WEEE Directive (2012/19/EU) and national legislation. This product should be handed over to a
designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product
or to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper
handling of this type of waste could have a possible negative impact on the environment and human
health due to potentially hazardous substances that are generally associated with EEE. At the same time,
your cooperation in the correct disposal of this product will contribute to the effective usage of natural
resources. For more information about where you can drop off your waste equipment for recycling, please
contact your local city office, waste authority, approved WEEE scheme or your household waste disposal
service. For more information regarding return and recycling of WEEE products, please visit www.canon-
europe.com/weee.
Nur für Europäische Union und EWR (Norwegen, Island und
Liechtenstein)
Dieses Symbol weist darauf hin, dass dieses Produkt gemäß der EU-Richtlinie über Elektro- und
Elektronik-Altgeräte (2012/19/EU) und nationalen Gesetzen nicht über den Hausmüll entsorgt werden
darf. Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden. Dies kann z.
B. durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer autorisierten
Sammelstelle für die Wiederaufbereitung von Elektro- und Elektronik-Altgeräten geschehen. Der
unsachgemäße Umgang mit Altgeräten kann aufgrund potentiell gefährlicher Stoffe, die generell mit
Elektro- und Elektronik-Altgeräten in Verbindung stehen, negative Auswirkungen auf die Umwelt und die
menschliche Gesundheit haben. Durch die umweltgerechte Entsorgung dieses Produkts tragen Sie
außerdem zu einer effektiven Nutzung natürlicher Ressourcen bei. Informationen zu Sammelstellen für
Altgeräte erhalten Sie bei Ihrer Stadtverwaltung, dem öffentlich-rechtlichen Entsorgungsträger, einer
autorisierten Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihrem örtlichen
Entsorgungsunternehmen. Weitere Informationen zur Rückgabe und Entsorgung von Elektro- und
Elektronik-Altgeräten finden Sie unter www.canon-europe.com/weee.
Union Européenne, Norvège, Islande et Liechtenstein uniquement.
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Ce symbole indique que ce produit ne doit pas être jeté avec les ordures ménagères, conformément à la
directive DEEE (2012/19/UE) et à la réglementation de votre pays. Ce produit doit être confié au
distributeur à chaque fois que vous achetez un produit neuf similaire, ou à un point de collecte mis en
place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques et
Électroniques (DEEE). Le traitement inapproprié de ce type de déchet risque d'avoir des répercussions
sur l'environnement et la santé humaine, du fait de la présence de substances potentiellement
dangereuses généralement associées aux équipements électriques et électroniques. Parallèlement, votre
entière coopération dans le cadre de la mise au rebut correcte de ce produit favorisera une meilleure
utilisation des ressources naturelles. Pour plus d'informations sur les points de collecte des équipements
à recycler, contactez vos services municipaux, les autorités locales compétentes, le plan DEEE approuvé
ou le service d'enlèvement des ordures ménagères. Pour plus d'informations sur le retour et le recyclage
des produits DEEE, consultez le site: www.canon-europe.com/weee.
Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen,
IJsland en Liechtenstein)
Dit symbool geeft aan dat dit product in overeenstemming met de AEEA-richtlijn (2012/19/EU) en de
nationale wetgeving niet mag worden afgevoerd met het huishoudelijk afval. Dit product moet worden
ingeleverd bij een aangewezen, geautoriseerd inzamelpunt, bijvoorbeeld wanneer u een nieuw
gelijksoortig product aanschaft, of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en
elektronische apparatuur (EEA). Een onjuiste afvoer van dit type afval kan leiden tot negatieve effecten op
het milieu en de volksgezondheid als gevolg van potentieel gevaarlijke stoffen die veel voorkomen in
elektrische en elektronische apparatuur (EEA). Bovendien werkt u door een juiste afvoer van dit product
mee aan het effectieve gebruik van natuurlijke hulpbronnen. Voor meer informatie over waar u uw
afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw
woonplaats, de reinigingsdienst, of het afvalverwerkingsbedrijf. U kunt ook het schema voor de afvoer van
afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het
inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon-
europe.com/weee.
Sólo para la Unión Europea y el Área Económica Europea (Noruega,
Islandia y Liechtenstein)
Este símbolo indica que este producto no debe desecharse con los desperdicios domésticos, de acuerdo
con la directiva RAEE (2012/19/UE) y con la legislación nacional. Este producto debe entregarse en uno
de los puntos de recogida designados, como por ejemplo, entregándolo en el lugar de venta al comprar
un producto similar o depositándolo en un lugar de recogida autorizado para el reciclado de residuos de
aparatos eléctricos y electrónicos (RAEE). La manipulación inapropiada de este tipo de desechos podría
tener un impacto negativo en el entorno y la salud humana, debido a las sustancias potencialmente
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peligrosas que normalmente están asociadas con los RAEE. Al mismo tiempo, su cooperación a la hora
de desechar correctamente este producto contribuirá a la utilización eficazde los recursos naturales. Para
más información sobre cómo puede eliminar el equipo para su reciclado, póngase en contacto con las
autoridades locales, con las autoridades encargadas de los desechos, con un sistema de gestión RAEE
autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de la
devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee.
Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega,
Islàndia i Liechtenstein)
Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acord amb la
Directiva RAEE (2012/19/UE) i la legislació nacional. Aquest producte s’hauria de lliurar en un dels punts
de recollida designats, com per exemple, intercanviant-lo un per un en comprar un producte similar o
lliurant-lo en un lloc de recollida autoritzat per al reciclatge de residus d’aparells elèctrics i electrònics
(AEE). La manipulació inadequada d’aquest tipus de residus podria tenir un impacte negatiu en l’entorn i
en la salut humana, a causa de les substàncies potencialment perilloses que normalment estan
associades als AEE. Així mateix, la vostra cooperació a l’hora de llençar correctament aquest producte
contribuirà a la utilització efectiva dels recursos naturals. Per a més informació sobre els punts on podeu
lliurar aquest producte per procedir al seu reciclatge, adreceu-vos a la vostra oficina municipal, a les
autoritats encarregades dels residus, al pla de residus homologat per la RAEE o al servei de recollida de
deixalles domèstiques de la vostra localitat. Per a més informació sobre la devolució i el reciclatge de
productes RAEE, visiteu www.canon-europe.com/weee.
Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein)
Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla Direttiva
RAEE (2012/19/UE) e alla normativa locale vigente. Il prodotto deve essere smaltito presso un centro di
raccolta differenziata, un distributore autorizzato che applichi il principio dell'"uno contro uno", ovvero del
ritiro della vecchia apparecchiatura elettrica al momento dell'acquisto di una nuova, o un impianto
autorizzato al riciclaggio dei rifiuti di apparecchiature elettriche ed elettroniche. La gestione impropria di
questo tipo di rifiuti può avere un impatto negativo sull'ambiente e sulla salute umana causato dalle
sostanze potenzialmente pericolose che potrebbero essere contenute nelle apparecchiature elettriche ed
elettroniche. Un corretto smaltimento di tali prodotti contribuirà inoltre a un uso efficace delle risorse
naturali ed eviterà di incorrere nelle sanzioni amministrative di cui all'art. 255 e successivi del Decreto
Legislativo n. 152/06. Per ulteriori informazioni sullo smaltimento e il recupero dei Rifiuti di
Apparecchiature Elettriche ed Elettroniche, consultare la Direttiva RAEE, rivolgersi alle autorità
competenti, oppure visitare il sito www.canon-europe.com/weee.
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Apenas para a União Europeia e AEE (Noruega, Islândia e
Liechtenstein)
Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a Directiva
REEE (2012/19/UE) e a legislação nacional. Este produto deverá ser colocado num ponto de recolha
designado, por exemplo, num local próprio autorizado quando adquirir um produto semelhante novo ou
num local de recolha autorizado para reciclar resíduos de equipamentos eléctricos e electrónicos (EEE).
O tratamento inadequado deste tipo de resíduo poderá causar um impacto negativo no ambiente e na
saúde humana devido às substâncias potencialmente perigosas normalmente associadas aos
equipamentos eléctricos e electrónicos. Simultaneamente, a sua cooperação no tratamento correcto
deste produto contribuirá para a utilização eficaz dos recursos naturais. Para mais informações sobre os
locais onde o equipamento poderá ser reciclado, contacte os serviços locais, a autoridade responsável
pelos resíduos, o esquema REEE aprovado ou o serviço de tratamento de lixo doméstico. Para mais
informações sobre a devolução e reciclagem de produtos REEE, vá a www.canon-europe.com/weee.
Gælder kun i Europæiske Union og EØS (Norge, Island og
Liechtenstein)
Dette symbol angiver, at det pågældende produkt ikke må bortskaffes sammen med dagrenovation jf.
direktivet om affald af elektrisk og elektronisk udstyr (WEEE) (2012/19/EU) og gældende national
lovgivning. Det pågældende produkt skal afleveres på et nærmere specificeret indsamlingssted, f.eks. i
overensstemmelse med en godkendt én-til-én-procedure, når du indkøber et nyt tilsvarende produkt, eller
produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald. Forkert håndtering af denne
type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de
potentielt sundhedsskadelige stoffer, der generelt kan forefindes i elektrisk og elektronisk udstyr. Når du
foretager korrekt bortskaffelse af det pågældende produkt, bidrager du til effektiv brug af
naturressourcerne. Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på
genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om
returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon-
europe.com/weee.
Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και
Λιχτενστάιν)
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Αυτό το σύμβολο υποδηλώνει ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά
απορρίμματα, σύμφωνα με την Οδηγία σχετικά με τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού
(ΑΗΗΕ) (2012/19/ΕΕ) και την εθνική σας νομοθεσία. Αυτό το προϊόν πρέπει να παραδίδεται σε
καθορισμένο σημείο συλλογής, π.χ. σε μια εξουσιοδοτημένη βάση ανταλλαγής όταν αγοράζετε ένα νέο
παρόμοιο προϊόν ή σε μια εξουσιοδοτημένη θέση συλλογής για την ανακύκλωση των αποβλήτων
Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού (ΗΗΕ). Ο ακατάλληλος χειρισμός αυτού του τύπου αποβλήτων
μπορεί να έχει αρνητικό αντίκτυπο στο περιβάλλον και την υγεία του ανθρώπου, λόγω δυνητικώς
επικίνδυνων ουσιών που γενικά συνδέονται με τον ΗΗΕ. Ταυτόχρονα, η συνεργασία σας όσον αφορά τη
σωστή απόρριψη αυτού του προϊόντος θα συμβάλει στην αποτελεσματική χρήση των φυσικών πόρων.
Για περισσότερες πληροφορίες σχετικά με τα σημεία όπου μπορείτε να απορρίψετε τον εξοπλισμό σας για
ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, το
εγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών αποβλήτων. Για περισσότερες
πληροφορίες σχετικά με την επιστροφή και την ανακύκλωση των προϊόντων ΑΗΗΕ, επισκεφθείτε την
τοποθεσία www.canon-europe.com/weee.
Gjelder kun den europeiske union og EØS (Norge, Island og
Liechtenstein)
Dette symbolet indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold til
WEEE-direktiv (2012/19/EU) og nasjonal lov. Produktet må leveres til et dertil egnet innsamlingspunkt, det
vil si på en autorisert en-til-en-basis når du kjøper et nytt lignende produkt, eller til et autorisert
innsamlingssted for resirkulering av avfall fra elektrisk og elektronisk utstyr (EE-utstyr). Feil håndtering av
denne typen avfall kan være miljø- og helseskadelig på grunn av potensielt skadelige stoffer som ofte
brukes i EE-utstyr. Samtidig bidrar din innsats for korrekt avhending av produktet til effektiv bruk av
naturressurser. Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å
kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du
finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee.
Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein)
alueelle.
Tämä tunnus osoittaa, että sähkö- ja elektroniikkalaiteromua koskeva direktiivi (SER-direktiivi,
2012/19/EU) sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana. Tuote
on vietävä asianmukaiseen keräyspisteeseen, esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta
ostettaessa tai viralliseen sähkö- ja elektroniikkalaiteromun keräyspisteeseen. Sähkö- ja
elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska
laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Lisäksi tuotteen asianmukainen
hävittäminen säästää luonnonvaroja. Lisätietoja sähkö- ja elektroniikkalaiteromun keräyspisteistä saat
kaupunkien ja kuntien tiedotuksesta, jätehuoltoviranomaisilta, sähkö- ja elektroniikkalaiteromun
145
kierrätysjärjestelmän ylläpitäjältä ja jätehuoltoyhtiöltä. Lisätietoja sähkö- ja elektroniikkalaiteromun
keräyksestä ja kierrätyksestä on osoitteessa www.canon-europe.com/weee.
Endast för Europeiska unionen och EES (Norge, Island och
Liechtenstein)
Den här symbolen visar att produkten enligt WEEE-direktivet (2012/19/EU) och nationell lagstiftning inte
får sorteras och slängas som hushållsavfall. Den här produkten ska lämnas in på en därför avsedd
insamlingsplats, t.ex. på en återvinningsstation auktoriserad att hantera elektrisk och elektronisk
utrustning (EE-utrustning) eller hos handlare som är auktoriserade att byta in varor då nya, motsvarande
köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön och
människors hälsa på grund av de potentiellt farliga ämnen som kan återfinnas i elektrisk och elektronisk
utrustning. Din medverkan till en korrekt avfallshantering av den här produkten bidrar dessutom till en
effektiv användning av naturresurserna. Kontakta ditt lokala kommunkontor, berörd myndighet, företag för
avfallshantering eller ta del av en godkänd WEEE-organisation om du vill ha mer information om var du
kan lämna den kasserade produkten för återvinning. För mer information om inlämning och återvinning av
WEEE-produkter, se www.canon-europe.com/weee.
Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko)
Tento symbol znamená, že podle směrnice o OEEZ (2012/19/EU) a podle vnitrostátních právních
předpisů nemá být tento výrobek likvidován s odpadem z domácností. Tento výrobek má být vrácen do
sběrného místa, např. v rámci autorizovaného systému odběru jednoho výrobku za jeden nově prodaný
podobný výrobek nebo v autorizovaném sběrném místě pro recyklaci odpadních elektrických a
elektronických zařízení (OEEZ). Nevhodné nakládání s tímto druhem odpadu by mohlo mít negativní
dopad na životní prostředí a lidské zdraví, protože elektrická a elektronická zařízení zpravidla obsahují
potenciálně nebezpečné látky. Vaše spolupráce na správné likvidaci tohoto výrobku současně napomůže
efektivnímu využívání přírodních zdrojů. Další informace o místech sběru vašeho odpadního zařízení
k recyklaci vám sdělí místní úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu,
sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a
recyklace OEEZ naleznete na adrese www.canon-europe.com/weee.
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein)
országaiban
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Ez a szimbólum azt jelzi, hogy a helyi törvények és a WEEE-irányelv (2012/19/EU) szerint a termék nem
kezelhető háztartási hulladékként. A terméket a kijelölt nyilvános gyűjtőpontokon kell leadni, például
hasonló cserekészülék vásárlásakor, illetve bármelyik, elektromos és elektronikai berendezésekből
származó hulladék (WEEE) átvételére feljogosított gyűjtőponton. Az ilyen jellegű hulladékok a nem
megfelelő kezelés esetén a bennük található veszélyes anyagok révén ártalmasak lehetnek a környezetre
és az emberek egészségére. Továbbá, a termékből származó hulladék megfelelő kezelésével
hozzájárulhat a természetes nyersanyagok hatékonyabb hasznosításához. A berendezésekből származó,
újrahasznosítható hulladékok elhelyezésére vonatkozó további tudnivalókért forduljon a helyi
önkormányzathoz, a közterület-fenntartó vállalathoz, a háztartási hulladék begyűjtését végző vállalathoz,
illetve a hivatalos WEEE-képviselethez. További tudnivalókat a WEEE-termékek visszajuttatásáról és
újrahasznosításáról a www.canon-europe.com/weee.
Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i
Liechtenstein)
Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprzętu elektrycznego i
elektronicznego (2012/19/UE) oraz przepisami lokalnymi nie należy wyrzucać tego produktu razem z
odpadami gospodarstwa domowego. Produkt należy przekazać do wyznaczonego punktu gromadzenia
odpadów, np. firmie, od której kupowany jest nowy, podobny produkt lub do autoryzowanego punktu
gromadzenia zużytego sprzętu elektrycznego i elektronicznego w celu poddania go recyklingowi.
Usuwanie tego typu odpadów w nieodpowiedni sposób może mieć negatywny wpływ na otoczenie i
zdrowie innych osób ze względu na niebezpieczne substancje stosowane w takim sprzęcie. Jednocześnie
pozbycie się zużytego sprzętu w zalecany sposób przyczynia się do właściwego wykorzystania zasobów
naturalnych. Aby uzyskać więcej informacji na temat punktów, do których można dostarczyć sprzęt do
recyklingu, prosimy skontaktować się z lokalnym urzędem miasta, zakładem utylizacji odpadów,
skorzystać z instrukcji zatwierdzonej dyrektywą WEEE lub skontaktować się z przedsiębiorstwem
zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego
sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee.
Platí len pre štáty Európskej únie a EHP (Nórsko, Island a
Lichtenštajnsko)
Tento symbol znamená, že podľa Smernice 2012/19/EÚ o odpade z elektrických a elektronických
zariadení (OEEZ) a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu
s komunálnym odpadom. Produkt je potrebné odovzdať do určenej zberne, napr. prostredníctvom výmeny
za kúpu nového podobného produktu, alebo na autorizované zberné miesto, ktoré spracúva odpad z
elektrických a elektronických zariadení (EEZ). Nesprávna manipulácia s takýmto typom odpadu môže mať
negatívny vplyv na životné prostredie a ľudské zdravie, pretože elektrické a elektronické zariadenia
obsahujú potenciálne nebezpečné látky. Spoluprácou na správnej likvidácii produktu prispejete
147
k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o mieste recyklácie opotrebovaných
zariadení získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od
spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke:
www.canon-europe.com/weee.
Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein)
See sümbol näitab, et antud toodet ei tohi vastavalt elektri- ja elektroonikaseadmete jäätmeid käsitlevale
direktiivile (2012/19/EL) ning teie riigis kehtivatele õigusaktidele utiliseerida koos olmejäätmetega. Antud
toode tuleb anda selleks määratud kogumispunkti, nt müügipunkt, mis on volitatud üks ühe vastu
vahetama, kui ostate uue sarnase toote, või elektri- ja elektroonikaseadmete jäätmete ümbertöötlemiseks
mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete
tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase
valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet
leitate ka Interneti-leheküljelt www.canon-europe.com/weee.
Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai)
Šis simbols norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu
atkritumiem (EEIA) un vietējiem tiesību aktiem no šī izstrādājuma nedrīkst atbrīvoties, izmetot to kopā ar
sadzīves atkritumiem. Šis izstrādājums ir jānodod piemērotā savākšanas vietā, piemēram, apstiprinātā
veikalā, kur iegādājaties līdzīgu jaunu produktu un atstājat veco, vai apstiprinātā vietā izlietotu elektrisko
un elektronisko iekārtu pārstrādei. Nepareiza šāda veida atkritumu apsaimniekošana var apdraudēt vidi
un cilvēka veselību tādu iespējami bīstamu vielu dēļ, kas parasti ir elektriskajās un elektroniskajās
iekārtās. Turklāt jūsu atbalsts pareizā šāda veida atkritumu apsaimniekošanā sekmēs efektīvu dabas
resursu izmantošanu. Lai saņemtu pilnīgāku informāciju par vietām, kur izlietoto iekārtu var nodot
pārstrādei, sazinieties ar vietējo pašvaldību, atkritumu savākšanas atbildīgo dienestu, pilnvarotu EEIA
struktūru vai sadzīves atkritumu apsaimniekošanas iestādi. Lai saņemtu plašāku informāciju par elektrisko
un elektronisko iekārtu nodošanu pārstrādei, apmeklējiet tīmekļa vietni www.canon-europe.com/weee.
Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui)
Šis ženklas reiškia, kad gaminio negalima išmesti su buitinėmis atliekomis, kaip yra nustatyta Direktyvoje
(2012/19/ES) ir nacionaliniuose teisė aktuose dėl EEĮ atliekų tvarkymo. Šį gaminį reikia atiduoti į tam
skirtą surinkimo punktą, pvz., pagal patvirtintą keitimo sistemą, kai perkamas panašus gaminys, arba į
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elektros ir elektroninės įrangos (EEĮ) atliekų perdirbimo punktą. Netinkamas tokios rūšies atliekų
tvarkymas dėl elektros ir elektroninėje įrangoje esančių pavojingų medžiagų gali pakenkti aplinkai ir
žmonių sveikatai. Padėdami užtikrinti tinkamą šio gaminio šalinimo tvarką, kartu prisidėsite prie
veiksmingo gamtos išteklių naudojimo. Jei reikia daugiau informacijos, kaip šalinti tokias atliekas, kad jos
būtų toliau perdirbamos, kreipkitės į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas,
patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės
informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon-
europe.com/weee.
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo ne
smete odvreči v gospodinjske odpadke. Ta izdelek morate odložiti na ustrezno zbiralno mesto, na primer
pri pooblaščenem prodajalcu, ko kupite podoben nov izdelek ali na zbiralno mesto za recikliranje
električne in elektronske opreme. Neprimerno ravnanje s takšnimi odpadki lahko negativno vpliva na
okolje in človekovo zdravje zaradi nevarnih snovi, ki so povezane z električno in elektronsko opremo. S
pravilno odstranitvijo izdelka hkrati prispevate tudi k učinkoviti porabi naravnih virov. Če želite več
informacij o tem, kje lahko odložite odpadno opremo za recikliranje, pokličite občinski urad, komunalno
podjetje ali službo, ki skrbi za odstranjevanje odpadkov, ali si oglejte načrt OEEO. Če želite več informacij
o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee.
Само за Европейския съюз и ЕИП (Норвегия, Исландия и
Лихтенщайн)
Този символ показва, че този продукт не трябва да се изхвърля заедно с битовите отпадъци,
съгласно Директивата за ИУЕЕО (2012/19/ЕC) и Вашето национално законодателство. Този
продукт трябва да бъде предаден в предназначен за целта пункт за събиране, например на база
размяна, когато купувате нов подобен продукт, или в одобрен събирателен пункт за рециклиране
на излязло от употреба електрическо и електронно оборудване (ИУЕЕО). Неправилното третиране
на този тип отпадъци може да доведе до евентуални отрицателни последствия за околната среда
и човешкото здраве поради потенциално опасните вещества, които обикновено са свързани с ЕЕО.
В същото време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за
ефективното използване на природните ресурси. Повече информация относно местата, където
може да предавате излязло от употреба оборудване за рециклиране, може да получите от
местните власти, от органа, отговорен за отпадъците и от одобрена система за излязло от
употреба ЕЕО или от Вашата местна служба за битови отпадъци. За повече информация относно
връщането и рециклирането на продукти от излязло от употреба ЕЕО посетете www.canon-
europe.com/weee.
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Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi
Liechtenstein)
Acest simbol indică faptul că acest produs nu trebuie aruncat o dată cu reziduurile menajere, în
conformitate cu Directiva DEEE (Directiva privind deşeurile de echipamente electrice şi electronice)
(2012/19/UE) şi legile naţionale. Acest produs trebuie transportat la un punct de colectare special, de
exemplu un centru care preia produsele vechi atunci când achiziţionaţi un produs nou similar, sau la un
punct de colectare autorizat pentru reciclarea deşeurilor provenite de la echipamentele electrice şi
electronice (EEE). Mânuirea necorespunzătoare a acestor tipuri de deşeuri poate avea un impact negativ
asupra mediului înconjurător şi sănătăţii indivizilor, din cauza substanţelor potenţial nocive care sunt în
general asociate cu EEE. În acelaşi timp, cooperarea dvs. la reciclarea corectă a acestui produs va
contribui la utilizarea efectivă a resurselor naturale. Pentru mai multe informaţii privind locurile de reciclare
a deşeurilor provenite de la echipamente, contactaţi biroul primăriei locale, autoritatea responsabilă cu
colectarea deşeurilor, schema DEEE aprobată sau serviciul de colectare a deşeurilor menajere. Pentru
mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/
weee.
Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn)
Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi
(2012/19/EC) i vašem nacionalnom zakonu. Ovaj proizvod je potrebno predati na posebno mjesto za
sakupljanje otpada, npr. na ovlašteno mjesto gdje možete zamijeniti staro za novo ukoliko kupujete novi
sličan proizvod ili na ovlašteno mjesto za sakupljanje rabljene električne i elektroničke opreme (EEE) za
recikliranje. Nepropisno rukovanje ovom vrstom otpada može imati negativan učinak na okolinu i zdravlje
ljudi zbog supstanci koje su potencijalno opasne za zdravlje, a općenito se povezuju s EEE. Istovremeno,
vaša će suradnja kroz propisno odlaganje ovog proizvoda doprinijeti efektivnoj uporabi prirodnih resursa.
Za više informacija o tome gdje možete odložiti svoj otpad za recikliranje obratite se vašem lokalnom
gradskom uredu, komunalnoj službi, odobrenom WEEE programu ili službi za odlaganje kućnog otpada.
Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www.canon-europe.com/weee.
Korisnici u Srbiji
Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa
WEEE Direktivom (2012/19/EU) i nacionalnim zakonima. Ovaj proizvod treba predati određenom centru
za prikupljanje, npr. na osnovi "jedan-za-jedan" kada kupujete sličan novi proizvod, ili ovlašćenom centru
za prikupljanje za reciklažu istrošene električne i elektronske opreme (EEE). Nepravilno rukovanje ovom
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vrstom otpada može da ima moguće negativne posledice po životnu sredinu i ljudsko zdravlje usled
potencijalno opasnih materijala koji se uglavnom vezuju za EEE. U isto vreme, vaša saradnja na
ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Za više
informacija o tome gde možete da predate vašu staru opremu radi recikliranje, vas molimo, da
kontaktirate lokalne gradske vlasti, komunalne službe, odobreni plan reciklaže ili Gradsku čistoću. Za više
informacija o vraćanju i recikliranju WEEE proizvoda, posetite stranicu www.canon-europe.com/weee.
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Legal Restrictions on Printing
Printing or modifying printed copies of the following may be punishable under law.
This list is non-exhaustive. When in doubt, check with a local legal representative.
• Paper money
• Money orders
• Certificates of deposit
• Postage stamps (canceled or uncanceled)
• Identification badges or insignia
• Selective service or draft papers
• Checks or drafts issued by governmental agencies
• Motor vehicle licenses and certificates of title
• Traveler's checks
• Food stamps
• Passports
• Immigration papers
• Internal revenue stamps (canceled or uncanceled)
• Bonds or other certificates of indebtedness
• Stock certificates
• Copyrighted works or works of art, without the owner's consent
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Transporting Your Printer
When relocating the printer for changing your living place or repairing it, make sure of the following.
Important
• Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient
protective material to ensure safe transport.
• With the print head and ink tank left installed in the printer, press the ON button to turn off the power.
This allows the printer to automatically cap the print head, thus preventing it from drying.
• After packing, do not tilt the box containing the printer or turn it on its side or upside down. Doing so
may cause the ink to leak during transport and cause damage to the printer.
• When a shipping agent is handling transport of the printer, have its box marked "THIS SIDE UP" to
keep the printer with its bottom facing down. Mark also with "FRAGILE" or "HANDLE WITH CARE".
1. Turn the printer off.
Important
• Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or
damage to the printer, making the printer unable to print.
3. Retract paper output support and paper output tray.
4. Retract paper support extension, and then close paper support.
5. Unplug the printer cable from the computer and from the printer, then unplug the power
cord from the printer.
6. Use adhesive tape to secure all the covers on the printer to keep them from opening during
transportation. Then pack the printer in the plastic bag.
7. Attach the protective material to the printer when packing the printer in the box.
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Important
• We recommend to hold and carry out this printer as shown in the figure below. If you hold the
cassette, it may fall out of the printer.
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When Repairing, Lending, or Disposing of the Printer
If you have entered personal data, passwords and/or other security settings on the printer, such information
may be stored in the printer.
When sending the printer for repair, lending or transferring the printer to another person, or disposing of the
printer, please be sure to follow the steps below in order to delete such information and prevent third parties
from accessing it.
• Press the Setup button, select Device settings > Reset setting > All data, and then select Yes.
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Keeping Print Quality High
The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.
Always observe the following rules for optimal printing quality.
Note
• Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint-
stick, or bleed if water or sweat comes in contact with the printed area.
Never unplug the power cord until the power is turned off!
If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to
prevent from drying. If you unplug the power cord from the wall outlet before the ON lamp is turned off, the
print head will not be capped properly and this will cause drying or clogging.
Print periodically!
Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time, even if it is
capped, the print head too, may become dried or clogged if the printer has not been used for a long time.
We recommend you to use the printer at least once a month.
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Front View
A: Paper Support
Open to load paper in the rear tray.
B: Paper Support Extension
Extend to load paper in the rear tray.
C: Feed Slot Cover
Prevents anything from falling into the feed slot.
Open it to slide the paper guides, and close it before printing.
D: Rear Tray
Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same
time, and fed automatically one sheet at a time.
E: Paper Guides
Align with both sides of the paper stack.
F: Cassette Cover
Detach to load paper in the cassette.
G: Paper Guides
Align with right/left/front sides of the paper stack.
H: Multi-purpose Tray
Use when printing on printable discs and other media.
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I: Cassette
Load A4, B5, A5, or Letter-sized plain paper into the cassette, and insert it into the printer.
J: Paper Output Tray
Printed paper is ejected. Pull out it before printing.
When using the multi-purpose tray to print, insert the paper output tray all the way in by following the
message.
K: Paper Output Support
Extend to support ejected paper.
L: Multi-purpose Tray Guide
Place the multi-purpose tray here.
M: Operation Panel
Use to change the settings of the printer or to operate it.
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Rear View
A: USB Port
Plug in the USB cable to connect the printer with a computer.
B: Wired LAN Connector
Plug in the LAN cable to connect the printer to a LAN.
C: Power Cord Connector
Plug in the supplied power cord.
D: Transport Unit Cover
Open when removing jammed paper.
E: Rear Cover
Detach when removing jammed paper.
Important
• Do not touch the metal casing.
• Do not plug in or unplug the USB cable or LAN cable while the printer is printing with the computer. This
can cause trouble.
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Operation Panel
A: Wireless connect button
To set wireless router information in the printer directly from a smartphone or other such device (without
having to do any procedures at the router), hold down this button.
B: LCD (Liquid Crystal Display)
Displays messages, menu items, and the operational status.
C: Setup button
Displays the Setup menu screen. With this menu, you can perform printer maintenance and change
printer settings. Also used for selecting the input mode.
D: Alarm lamp
Lights or flashes when an error occurs.
E: ON lamp
Lights after flashing when the power is turned on.
F: ON button
Turns the power on or off.
G: Stop button
Cancels operation when printing is in progress or when selecting a menu item.
H: OK button
Finalizes your selection of items. Also used to resolve errors.
I:
and
buttons
Used to select a setting item. These buttons are also used for entering characters.
J: Back button
Returns the LCD to the previous screen.
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Checking that Power Is On
The ON lamp is lit when the printer is turned on.
Even if the LCD is off, if the ON lamp is lit, the printer is on.
Note
• It may take a while for the printer to start printing immediately after you turn on the printer.
• The LCD will turn off if the printer is not operated for about 10 minutes. To restore the display, press
any button or perform the print operation.
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Turning the Printer On and Off
Turning on the printer
1. Press the ON button to turn on the printer.
The ON lamp flashes and then remains lit.
Note
• It may take a while for the printer to start printing immediately after you turn on the printer.
• You can set the printer to automatically turn on when a print operation is performed from a
computer connected by USB cable or via network. This feature is set to off by default.
From the printer
From the computer
• For Windows:
Managing the Printer Power
• For macOS:
Turning off the printer
1. Press the ON button to turn off the printer.
When the ON lamp stops flashing, the printer is turned off.
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Important
lamp is off.
Note
• You can set the printer to automatically turn off when no operations are performed or no print
jobs are sent to the printer for a certain interval. This feature is set to on by default.
From the printer
From the computer
• For Windows:
Managing the Printer Power
• For macOS:
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Checking the Power Plug/Power Cord
Unplug the power cord once a month to confirm that the power plug/power cord does not have anything
unusual described below.
• The power plug/power cord is hot.
• The power plug/power cord is rusty.
• The power plug/power cord is bent.
• The power plug/power cord is worn.
• The power plug/power cord is split.
Caution
• If you find anything unusual with the power plug/power cord described above, unplug the power cord
and call for service. Using the printer with one of the unusual conditions above may cause a fire or an
electric shock.
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Unplugging the Printer
To unplug the power cord, follow the procedure below.
Important
• When you unplug the power cord, press the ON button, then confirm that the ON lamp is off.
Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print
head and print quality may be reduced.
1. Press the ON button to turn the printer off.
2. Confirm that the ON lamp is off.
3. Unplug the power cord.
The specification of the power cord differs depending on the country or region of use.
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LCD and Operation Panel
Pressing the Setup button (A) on the operation panel displays the Setup menu screen, which enables you
to perform printer settings and maintenance.
Selecting a Menu or Setting Item
In a menu screen or settings screen, use the
button (B) to select an item or option, and then press
the OK button (C) to proceed with the procedure.
To return to the previous screen, press the Back button (D).
Example: Changing the setting for Prevent Abrasion.
1. Press Setup button (A).
2. Use
button (B) to select Device settings and press OK button (C).
3. Press OK button (C).
4. Press OK button (C).
5. Use
button (B) to change setting and press OK button (C).
Network Status Indication
Wi-Fi setting and the network status indicate by the icon in the standby screen.
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If the
icon appears on the LCD, it indicates that Wi-Fi is enabled and the printer is connected to
the wireless router.
Depending on the signal state, the icon will change.
Signal strength: 81 % or more
You can use the printer over Wi-Fi without any problems.
Signal strength: 51 % or more
The problem such as the printer cannot print may occur according to the network status. We recom-
mend placing the printer near the wireless router.
Signal strength: 50 % or less
The problem such as the printer cannot print may occur. Place the printer near the wireless router.
Wi-Fi is enabled but the printer is not connected to the wireless router.
If the
icon appears on the LCD, it indicates that the wired LAN is enabled.
Note
• When Wi-Fi, wired LAN, or both are disabled, the
displayed.
icon,
icon, or both are not
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Entering Numbers, Letters, and Symbols
The buttons on the operation panel allow you to enter (or change) characters, numbers, or symbols when
setting up the network or making other settings.
Switching the Input Mode
The current input mode appears at the upper right corner of the LCD.
Pressing the Setup button on the operation panel toggles through the input modes in the order lowercase
> uppercase > numeric > symbols, showing the first available character.
The following shows available characters in each mode.
Mode
Available characters
abcdefghijklmnopqrstuvwxyz SP
Lowercase
Uppercase
Numeric
ABCDEFGHIJKLMNOPQRSTUVWXYZ SP
1234567890 SP
~
Symbols
. @ - _ SP # ! " , ; : ^ ` = / | ' ? $ % & + ( ) [ ] { } < > \
SP: Indicates a space.
Note
• Only the input modes or characters available for input appear in their respective screens.
Entering Numbers, Letters, and Symbols
Use the
button to select a character and press the OK button to input it.
When input of all characters is complete, hold down the OK button. When a confirmation message
appears, select Yes and press the OK button.
• To insert a space
Switch to the lowercase, uppercase, or numeric mode, and then press the
button once.
Alternatively switch to the symbol mode and then press the
button four times.
• To delete the last entered character
Press the Back button. You can only delete the last entered character.
Note
• To terminate character entry, press the Stop button. When a confirmation message appears, select
Yes and press the OK button.
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Managing the Printer Power
Printer power supply is operated from Remote UI.
Energy saving settings
Energy saving settings allow you to set Auto power off and Auto power on.
Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or
the printer remains inactive for a certain period.
The Auto power on function automatically turns on the printer when data is received.
2. Click Energy saving settings
3. Complete the following settings:
Auto power off
Specify the time from the list. Printer automatically turns itself off, when data is not sent within the
specified time or the printer has remained inactive.
Auto power on
When you check this check box, the printer automatically turns itself on when data is sent.
4. Apply the settings
Click OK.
The printer will operate with the changed settings hereafter.
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Changing the Printer Operation Mode
If necessary, switch between various modes of printer operation.
2. If necessary, complete the following settings:
Print settings - Prevent paper abrasion
The printer can increase the gap between the print head and the paper during high-density printing
to prevent paper abrasion.
Check this check box to prevent paper abrasion.
Custom settings - Detect paper setting mismatch
If the check box is deselected, at the time of printing from PC, you can continue to print without the
message display even if the paper settings set in the Print dialog differs from the paper information
registered to the printer.
Ink drying wait time
You can set the length of the printer rest time until printing of the next page begins. The wait time
becomes longer as the value set in the list increases, and shorter as the value decreases.
If the paper gets stained because the next page is ejected before the ink on the printed page dries,
increase the ink drying wait time.
Reducing the ink drying wait time speeds up printing.
3. Apply the settings
Click OK.
The printer operates with the modified settings hereafter.
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Changing Settings from Operation Panel
This section describes the procedure to change the settings in the Device settings screen, taking the steps
to specify Prevent abrasion as an example.
Note
• The
(asterisk) on the LCD indicates the current setting.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Device settings and then press the OK button.
The Device settings screen is displayed.
4. Select a setting item to adjust and then press the OK button.
The setting screen for the selected item is displayed.
5. Select a setting item and then press the OK button.
6. Select a setting to specify and then press the OK button.
For more on setting items on the operation panel:
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Print settings
Select this menu from Device settings in Setup menu.
• Prevent abrasion
Use this setting only if the print surface becomes smudged.
Important
• Be sure to set this back to OFF after printing since it may result in lower printing speed or lower
print quality.
• Amount of extension
Select the amount of image that extends off the paper when performing Borderless Printing.
When performing Borderless Printing, slight cropping may occur at the edges since the printed image is
enlarged to fill the whole page. You can change the width to be cropped from the borders of the original
image as needed.
Cropped area will be larger if Amount: Large is selected.
Note
• For Borderless Printing, at Paper Size Settings at the computer, select a paper size for Borderless
Printing, then print.
• If printouts contain margins even though you are printing in Borderless, specifying Amount: Large
for this setting may help solve the problem.
• Depending on your devices or how to print, the setting may be disabled.
• Disc print position
You can adjust the disc printing area if the image is not aligned with the printable disc.
Select Left/right or Top/bottom for the print position. You can adjust each in the range of -0.04 in. (-0.9
mm) to +0.04 in. (+0.9 mm) in increments of 0.01 in. (0.1 mm).
• Auto photo fix set.
When ON is selected, you can select whether to print photos using the Exif information recorded in the
image files when Default* or On is selected in printing with a PictBridge (Wi-Fi) compliant device.
* When Default is selected for the print setting on the PictBridge (Wi-Fi) compliant device, select Auto
photo fix for Photo fix in PictBridge settings.
• Paper print position
Adjusts the print position when the left/right margins are not aligned.
Select Rear tray or Cassette for the paper source. You can adjust their printing positions by 0.12 in. (3
mm) to the right or left with respect to its center of the paper along the horizontal axis.
Important
• For Letter-sized or Legal-sized paper, you can adjust the left/right margins between -0.06 in. (-1.5
mm) and +0.06 in. (+1.5 mm) even if you specify the value over 0.06 in. (1.5 mm).
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LAN settings
Select this menu from Device settings in Setup menu.
Wi-Fi
• Wi-Fi enab./disable
Enables or disables Wi-Fi.
• Wi-Fi setup
Selects the setup method for Wi-Fi connection.
Note
• You can also enter this setting menu by selecting Wi-Fi setup from the Setup menu screen.
◦ Easy WL connect
Select if you specify the settings of the access point information to the printer directly from a
device (such as a smartphone) without operating the wireless router. Follow the on-screen
instructions of the connecting device for the setup procedure.
◦ Manual connect
Select when you perform settings for Wi-Fi manually using the operation panel of the printer.
◦ WPS (Push button)
Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi Protected
Setup (WPS) push button method. Follow the on-screen instructions during setup.
◦ Other setup
■ Manual setup
Select when you perform settings for Wi-Fi manually. You can specify multiple WEP keys.
■ WPS (PIN code)
Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi
Protected Setup (WPS) PIN code method. Follow the on-screen instructions during setup.
• Manual setup
For details on each setting item:
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Wireless Direct
• Switch WL Direct
Enables/disables Wireless Direct.
• Change name (SSID)
Changes the identifier (SSID/the printer's name displayed on a Wi-Fi Direct compatible device) for
Wireless Direct.
• Change password
Changes the password for Wireless Direct.
• Confirm request
Set whether the printer displays the confirmation screen when a Wi-Fi Direct compatible device is
connecting the printer.
• Manual setup
For details on each setting item:
Wired LAN
• Enab./dis. wired LAN
Enables or disables wired LAN.
• Manual setup
For details on each setting item:
Print LAN details
You can print out the network settings of the printer such as its IP address and SSID.
For more information on the printer's network setting is printed out:
Important
• The network settings printout contains important information about your network. Handle it with care.
Manual setup
• Set printer name
Specifies the printer name. You can use up to 15 characters for the name.
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Note
• You cannot use the same printer name as that already used for other LAN connected devices.
• You cannot use a hyphen for the initial or last character of the printer name.
• TCP/IP settings
Performs IPv4 or IPv6 setting.
• WSD setting
Setting items when you use WSD (one of the network protocols supported in Windows).
◦ Enable/disable WSD
Selects whether WSD is enabled or disabled.
Note
• When this setting is enabled, the printer icon is displayed on the Network Explorer in
Windows.
◦ Optimize WSD-In
Selecting Enable allows you to receive the WSD printing data faster.
◦ Timeout setting
Specifies the timeout length.
• Bonjour settings
Setting items when you use Bonjour.
◦ Enab./disab. Bonjour
Selecting Enable allows you to use Bonjour to perform the network settings.
◦ Enter service name
Specifies the Bonjour service name. You can use up to 48 characters for the name.
Note
• You cannot use the same service name as that already used for other LAN connected
devices.
• LPR setting
Enables/disables the LPR setting.
• RAW protocol
Enables/disables RAW printing.
• LLMNR
Enables/disables LLMNR (Link-Local Multicast Name Resolution). Selecting Enable allows the printer
to detect printer's IP address from the printer name without a DNS server.
• IPP settings
Selecting Enable allows you to print via the network with the IPP protocol.
• PictBridge commun.
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Setting items for printing from a PictBridge (Wi-Fi) compliant device.
◦ Enable/disable
Selecting Enable allows you to print from a PictBridge (Wi-Fi) compliant device.
◦ Timeout setting
Specifies the timeout length.
• DRX setting
Selecting Enable allows you to activate discontinuous reception when the printer is connected to a
device compatible with wired LAN.
• IPsec settings
Selecting Enable allows you to specify the IPsec settings.
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Language selection
Changes the language for LCD messages and menus.
Japanese / English / German / French / Italian / Spanish / Dutch / Portuguese / Norwegian / Swedish /
Danish / Finnish / Russian / Ukrainian / Polish / Czech / Slovak / Hungarian / Slovene / Croatian /
Romanian / Bulgarian / Turkish / Greek / Estonian / Latvian / Lithuanian / Simplified Chinese / Traditional
Chinese / Korean / Indonesian / Vietnamese
188
Firmware update
Select this menu from Device settings in Setup menu.
You can update the firmware of the printer, check the firmware version, or perform settings of a notification
screen.
Important
• When you use this function, make sure the printer is connected to the internet.
Note
• Only Current version is available when Disable is selected for Wi-Fi enab./disable of Wi-Fi and also
for Enab./dis. wired LAN of Wired LAN in LAN settings.
• Install update
Performs the firmware update of the printer. Follow the on-screen instructions to perform update.
Note
• If the firmware update is not complete, check the following and take an appropriate action.
• Check the network settings.
• If Cannot connect to the server; try again is displayed on the LCD, press the OK button and
try again after a while.
• Current version
You can check the current firmware version.
• Update notification
When ON is selected and the firmware update is available, the screen to inform you of the firmware
update is displayed on the LCD.
• DNS server setup
Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup,
follow the display on the LCD to perform settings.
• Proxy server setup
Performs settings for a proxy server. Select Use or Do not use. If you select Use, follow the display on
the LCD to perform settings.
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Reset setting
Select this menu from Device settings in Setup menu.
Returns all settings you made to the printer back to the default. However, some data may not be changed,
depending on the current usage state of your printer.
Important
• Depending on the setting item, it is necessary to perform connection or setup again after you have
returned the setting back to the default.
• Web service setup
Returns the Web service settings back to the default.
• LAN settings
Returns the LAN settings back to the default.
• Setting data
Returns the settings such as the paper size, media type, or other setting items other than the network
settings back to the default.
• All data
Sets all settings you made to the printer back to the default. The administrator password specified by
Remote UI or IJ Network Device Setup Utility reverts to the default setting.
After resetting, perform setup again as necessary.
Note
• You cannot set the following setting items back to the default:
• The language displayed on the LCD
• The current position of the print head
• CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting
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Feed settings
Select this menu from Setup menu.
By registering the paper size and the media type loaded on the rear tray or in the cassette, you can prevent
the printer from misprinting by displaying the message before printing starts when the paper size or the
media type of the loaded paper differs from the print settings.
For details:
• Save paper info
Registers the paper size and the media type you load on the rear tray and in the cassette.
Note
• Plain paper can only be loaded in the cassette.
• For more on the proper combination of paper settings you can specify by the printer driver
(Windows) or on the LCD:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
• Det. paper mismatch
If you select ON, the printer detects whether the paper size and the media type are identical with those
registered in Save paper info. If printing starts with the settings that do not match, an error message is
displayed on the LCD.
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Web service setup
Select this menu from Setup menu.
• Connection setup
The following setting items are available.
◦ GoogleCloudPrint
Registers/Deletes the printer to/from Google Cloud Print.
• DNS server setup
Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup,
follow the display on the LCD to perform settings.
• Proxy server setup
Performs settings for a proxy server. Select Use or Do not use. If you select Use, follow the display on
the LCD to perform settings.
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ECO settings
This setting allows you to turn on/off the printer automatically to save electricity.
Turning off Printer Automatically
You can enable the printer to turn off automatically when no operation is made or no printing data is sent
to the printer for a specified period of time.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select ECO settings and then press the OK button.
4. Select EnergySaveSettings and then press the OK button.
5. Select Auto power off and then press the OK button.
6. Select a time to turn off the printer and then press the OK button.
Turning on Printer Automatically
You can enable the printer to turn on automatically when printing data is sent to the printer.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select ECO settings and then press the OK button.
4. Select EnergySaveSettings and then press the OK button.
5. Select Auto power on and then press the OK button.
6. Select ON and then press the OK button.
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Quiet setting
Enables this function on the printer if you want to reduce the operating noise, such as when printing at night.
Follow the procedure below to perform setting.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Quiet mode and then press the OK button.
4. Select ON or OFF and press OK button.
When ON is selected, you can reduce the operating noise while printing is in progress.
Important
• When ON is selected, operating speed may be reduced compared to when OFF is selected.
• This function may not be so effective depending on the printer's setting. Furthermore, certain
noise, such as when the printer is preparing for printing, is not reduced.
Note
• You can set the quiet mode from the operation panel of the printer or the printer driver. No matter
how you set the quiet mode, the mode is applied when you perform operations from the operation
panel of the printer or printing from the computer.
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Specifications
General Specifications
Printing resolution (dpi)
4800* (horizontal) x 1200 (vertical)
* Ink droplets can be placed with a pitch of 1/4800 inch at minimum.
Interface
USB Port:
Hi-Speed USB *
Network Port:
Wired LAN: 100BASE-TX / 10BASE-T
Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b
* A computer that complies with Hi-Speed USB standard is required. Since the
Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be
used at USB 1.1.
USB and LAN can be used at the same time.
Wi-Fi and wired LAN cannot be used at the same time.
Print width
8 in. (203.2 mm) (for Borderless Printing: 8.5 in. (216 mm))
Printable area
Borderless printing: Top/Bottom/Left/Right margin: 0.0 in. (0.0 mm)
Standard printing:
• Top margin:
◦ Square 3.5" x 3.5" 9 x 9 cm, Square 4" x 4" 10 x 10 cm: 0.20 in. (5.0
mm)
◦ Square 5" x 5" 13 x 13 cm: 0.24 in. (6.0 mm)
◦ Other sizes: 0.12 in. (3.0 mm)
• Bottom margin:
◦ Square 5" x 5" 13 x 13 cm: 0.24 in. (6.0 mm)
◦ Other sizes: 0.20 in. (5.0 mm)
• Left margin:
◦ Letter/Legal: 0.26 in. (6.4 mm)
◦ Square 3.5" x 3.5" 9 x 9 cm, Square 4" x 4" 10 x 10 cm: 0.20 in. (5.0
mm)
◦ Square 5" x 5" 13 x 13 cm: 0.24 in. (6.0 mm)
◦ Other sizes: 0.14 in. (3.4 mm)
• Right margin:
◦ Letter/Legal: 0.25 in. (6.3 mm)
◦ Square 3.5" x 3.5" 9 x 9 cm, Square 4" x 4" 10 x 10 cm: 0.20 in. (5.0
mm)
◦ Square 5" x 5" 13 x 13 cm: 0.24 in. (6.0 mm)
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◦ Other sizes: 0.14 in. (3.4 mm)
* For printable area of envelope, see below.
Envelopes
Auto duplex printing:
• Top margin: 0.20 in. (5.0 mm)
• Bottom margin: 0.20 in. (5.0 mm)
• Left margin:
◦ Letter: 0.26 in. (6.4 mm)
◦ Other sizes: 0.14 in. (3.4 mm)
• Right margin:
◦ Letter: 0.25 in. (6.3 mm)
◦ Other sizes: 0.14 in. (3.4 mm)
Operating environment
Temperature: 41 to 95 °F (5 to 35 °C)
Humidity: 10 to 90 % RH (no condensation)
* The performance of the printer may be reduced under certain temperature
and humidity conditions.
Recommended conditions:
Temperature: 59 to 86 °F (15 to 30 °C)
Humidity: 10 to 80 % RH (no condensation)
* For the temperature and humidity conditions of papers such as photo paper,
refer to the paper's packaging or the supplied instructions.
Storage environment
Power supply
Temperature: 32 to 104 °F (0 to 40 °C)
Humidity: 5 to 95 % RH (no condensation)
AC 100-240 V, 50/60 Hz
(The supplied power cord is only for the country or region you purchased.)
Power consumption
Printing: 23 W or less *1
Standby (minimum): 0.9 W or less *1*2
OFF: 0.3 W or less
*1 USB connection to a PC, and Bluetooth settings enabled
*2 The wait time for standby cannot be changed.
External dimensions (W x D x H) Approx. 14.7 x 14.4 x 6.3 in. (Approx. 372 x 365 x 158 mm)
* With the Cassette and trays retracted.
Weight
Approx. 11.8 lb (Approx. 5.4 kg)
* With the Print Head and ink tanks installed.
Print Head/Ink
Total 4096 nozzles (PgBK 1024 nozzles, Y/DyeBK each 512 nozzles, C/M
each 1024 nozzles)
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Network Specifications
Communication protocol
Wired LAN
TCP/IP
Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T)
Transfer speed: 10 M/100 Mbps (auto switching)
Wi-Fi
Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b
Frequency bandwidth: 2.4 GHz
Channel: 1-11 or 1-13
* Frequency bandwidth and available channels differ depending on country or
region.
Communication distance: Indoors 164 feet/50 m
* Effective range varies depending on the installation environment and location.
Security:
WEP (64/128 bits)
WPA-PSK (TKIP/AES)
WPA2-PSK (TKIP/AES)
Setup:
WPS (Push button configuration/PIN code method)
WCN (WCN-NET)
Easy wireless connect
Other Features: Administration password
Minimum System Requirements
Conform to the operating system's requirements when higher than those given here.
Windows
Operating System
Windows 10, Windows 8.1, Windows 7 SP1
Note: Operation can only be guaranteed on a PC with pre-installed Windows
7 or later.
Printer driver and IJ Network Device Setup Utility support the following OS:
Windows Server 2008 R2 SP1, Windows Server 2012 R2 and Windows
Server 2016.
Hard Disk Space
2.0 GB or more
Note: For bundled software installation.
The necessary amount of hard disk space may be changed without notice.
Display
XGA 1024 x 768
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macOS
Operating System
Hard Disk Space
OS X 10.10.5 - OS X 10.11, macOS 10.12 - macOS 10.13
1.0 GB or more
Note: For bundled software installation.
The necessary amount of hard disk space may be changed without notice.
Display
XGA 1024 x 768
Other Supported OS
iOS, Android, Windows 10 Mobile
Some functions may not be available with the supported OS.
Refer to the Canon web site for details.
Mobile Printing Capability
Apple AirPrint
Google Cloud Print
PIXMA Cloud Link
Windows 10 Mobile Print
Mopria Print Service
• Internet connection or CD-ROM drive is required to install the software for Windows.
• Internet connection is required to use Easy-PhotoPrint Editor and all the user's guide.
• Windows: Some functions may not be available with Windows Media Center.
• macOS: For macOS, an internet connection is required during software installation.
• In an in-house network environment, the 5222 port must be open. Contact the network
administrator for details.
Information in this manual is subject to change without notice.
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Supported Media Types
For best results, choose paper designed for how you are printing. A variety of paper for documents as well
as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when
possible.
Media Types
Genuine Canon paper
Note
• For warnings on use of the non-printable side, see each product's usage information.
• Page sizes and media types differ depending on the country or region where the paper is sold. For
details on page sizes and media types, access the Canon website.
• Genuine Canon paper is not available in some countries or regions. Note that in the United States,
Canon paper is not sold by model number. Instead, purchase paper by name.
Paper for printing documents:
• Canon Red Label Superior <WOP111>
• Canon Océ Office Colour Paper <SAT213>
Paper for printing photos:
• Photo Paper Pro Platinum <PT-101>
• Glossy Photo Paper "Everyday Use" <GP-501/GP-508>
• Photo Paper Glossy <GP-701>
• Photo Paper Plus Glossy II <PP-201/PP-208/PP-301>
• Photo Paper Pro Luster <LU-101>
• Photo Paper Plus Semi-gloss <SG-201>
• Matte Photo Paper <MP-101>
Paper for making original goods:
• Photo Stickers (16 stickers per sheet) <PS-108>
• Photo Stickers (Free Cutting) <PS-208>
• Photo Stickers (Variety Pack) <PS-808>
• Restickable Photo Paper <RP-101>
• Removable Photo Stickers <PS-308R>
• Magnetic Photo Paper <MG-101/PS-508>
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Paper other than genuine Canon paper
• Plain Paper (including recycled paper)
• Envelopes*1
*1 Printing to this paper from a PictBridge (Wi-Fi) compliant device is not supported.
*2 When printing, mount a special adapter on the supplied multi-purpose tray.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Note
• When printing photos saved on a PictBridge (Wi-Fi) compliant device, you must specify the page
size and media type.
Printing from Digital Camera
Page Sizes
You can use the following page sizes.
Note
• Page sizes and media types the printer supports differ depending on the OS you are using.
Standard sizes:
• Letter
• Legal
• A5
• A4
• B5
• KG/4"x6"(10x15)
• 5"x7"(13x18cm)
• 7"x10"(18x25cm)
• 8"x10"(20x25cm)
• L(89x127mm)
• 2L(127x178mm)
• Square 3.5"
• Square 4"
• Square 5"
• Hagaki
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• Hagaki 2
• Envelope Com 10
• Envelope DL
• Nagagata 3
• Nagagata 4
• Yougata 4
• Yougata 6
• Card 2.17"x3.58"
Special sizes
Special page sizes must be within the following limits:
• rear tray
◦ Minimum size: 2.17 x 3.51 in. (55.0 x 89.0 mm)
Maximum size: 8.50 x 26.61 in. (215.9 x 676.0 mm)
• cassette
◦ Minimum size: 5.83 x 8.27 in. (148.0 x 210.0 mm)
Maximum size: 8.50 x 11.69 in. (215.9 x 297.0 mm)
Paper Weight
You can use paper in the following weight range.
2
• 17 to 28 lb (64 to 105 g /m ) (plain paper other than genuine Canon paper)
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Paper Load Limit
This section shows the paper load limits of the rear tray, the cassette, and the paper output tray.
Note
• Page sizes and media types differ depending on the country or region where the paper is sold. For
details on page sizes and media types, access the Canon website.
Paper Load Limits of Rear Tray and Cassette
Genuine Canon Paper
Paper for printing documents:
Media Name <Model No.>
Canon Red Label Superior <WOP111>
Canon Océ Office Colour Paper <SAT213>
High Resolution Paper <HR-101N>*1
Rear Tray
Cassette
A4: Approx. 250 sheets
A4: Approx. 200 sheets
N/A
A4: Approx. 100 sheets
A4: Approx. 80 sheets
A4, B5, Letter: Approx. 80
sheets
Paper for printing photos:
Media Name <Model No.>
Rear Tray
Photo Paper Pro Platinum <PT-101>*2
A4, Letter, 5"x7"(13x18cm), 8"x10"(20x25cm),
2L(127x178mm): 10 sheets
Glossy Photo Paper "Everyday Use" <GP-501/
GP-508>*2
KG/4"x6"(10x15), L(89x127mm), Square 3.5", Square
4", Square 5", Hagaki: 20 sheets
Photo Paper Glossy <GP-701>*2
Photo Paper Plus Glossy II <PP-201/PP-208/PP-301>*2
Photo Paper Pro Luster <LU-101>*2
Photo Paper Plus Semi-gloss <SG-201>*2
Matte Photo Paper <MP-101>
Paper for making original goods:
Media Name <Model No.>
Rear Tray
Photo Stickers (16 stickers per sheet) <PS-108>
Photo Stickers (Free Cutting) <PS-208>
Photo Stickers (Variety Pack) <PS-808>
Restickable Photo Paper <RP-101>
1 sheet
Removable Photo Stickers <PS-308R>
Magnetic Photo Paper <MG-101/PS-508>
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Paper other than Genuine Canon Paper
Common Name
Rear Tray
Cassette
Plain Paper (including recycled paper)*1
Approx. 100 sheets (Legal:
10 sheets)
Approx. 250 sheets
Envelopes
10 envelopes
A4: 1 sheet
N/A
N/A
N/A
T-Shirt Transfers
Greeting Card
Letter, 7"x10"(18x25cm): 1
sheet
Card Stock
A4, Letter: 1 sheet
N/A
*1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high
or low temperature or humidity. In this case, load half the amount of paper or less.
*2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding.
In this case, load one sheet at a time.
Paper Load Limit of Paper Output Tray
Genuine Canon Paper
Paper for printing documents:
Media Name <Model No.>
Canon Red Label Superior <WOP111>
Paper Output Tray
Approx. 50 sheets
Canon Océ Office Colour Paper <SAT213>
High Resolution Paper <HR-101N>
Paper other than Genuine Canon Paper
Common Name
Paper Output Tray
Plain Paper (including recycled paper)
Approx. 50 sheets (Legal: 10 sheets)
When continuing printing with paper other than the above, we recommend removing already printed paper
or envelopes from the paper output tray to avoid smearing or discoloration.
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Unsupported Media Types
Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also
the printer to jam or malfunction.
• Folded, curled, or wrinkled paper
• Damp paper
2
• Paper that is too thin (weighing less than 17 lb (64 g /m ))
2
• Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine
paper)
• Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing
on paper smaller than A5)
• Picture postcards
• Postcards
• Envelopes with a double flap
• Envelopes with an embossed or treated surface
• Envelopes whose gummed flaps are already moistened and adhesive
• Any type of paper with holes
• Paper that is not rectangular
• Paper bound with staples or glue
• Paper with an adhesive surface on the back such as label seal
• Paper decorated with glitter, etc.
206
Handling Paper
• Be careful not to rub or scratch the surfaces of any types of paper when handling.
• Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print
quality may be degraded if the printing surface is smudged with sweat or oil that comes from your
hands.
• Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch
the printed surface as much as possible when handling. Due to the nature of the pigment ink, the ink on
the printed surface may be removed when being rubbed or scratched.
• Take out only the necessary number of paper from the package, just before printing.
• To avoid curling, when you do not print, put unused paper back into the package and keep it on a level
surface. And also, store it avoiding heat, humidity, and direct sunlight.
207
Printing
This printer is compatible with the macOS standard printing system (AirPrint).
You can start printing right away after connecting this printer to your Mac without installing any special
software.
Checking Your Environment
First, check your environment.
• AirPrint Operation Environment
Mac running the latest version of OS
• Requirement
The Mac and the printer must be connected by one of the following methods:
◦ Connected to the same network over a LAN
◦ Connected directly without wireless router (Direct Connection)
◦ Connected by USB
Print from a Mac
Note
• If Auto power on is enabled, printer automatically turns itself on when receiving a print job.
3. Select paper size and paper type from printer
Register the set paper size and paper type on the printer operation panel.
4. Start printing from your application software
The Print dialog opens.
5. Select printer
Select your model from the Printer list in the Print dialog.
211
Note
• Click Show Details to switch the setup window to the detailed display.
6. Check print settings
Set items such as Paper Size to the appropriate size, as well as Feed From and Media Type from
Media & Quality of the pop-up menu.
Select Auto Select for Media Type.
Remove the Two-Sided check mark if you are not printing on both sides of the paper.
Important
• An error may occur if the paper size set in the print dialog is different from the paper size set on
the printer. Select the correct items on the print dialog and the printer that correspond to the
paper being printed.
212
• If printing in A4, A5, JIS B5, or US Letter, set the desired feed position (Main Tray or Rear
Tray) from Feed From of the print dialog. If Auto Select is selected in Feed From, the feed
position differs depending on Media Type. If Media Type is set to plain paper, it is fed from the
cassette (main tray). If set to other types of paper, it is fed from the rear tray.
• If printing paper such as photo paper and postcards that cannot be printed on both sides,
uncheck the Two-Sided checkbox.
Note
• Use the Print dialog to set general print settings such as the layout and the print sequence.
For information about print settings, refer to macOS help.
7. Click Print
The printer prints according to the specified settings.
Note
• It can take the Wi-Fi a few minutes to get connected after the printer turns on. Print after checking
that the printer is connected to the network.
• You cannot print if Bonjour settings of printer are disabled. Check LAN settings of printer and enable
Bonjour settings.
• Refer to "Cannot Print Using AirPrint" for printing problems.
• The display of the settings screen may differ depending on the application software you are using.
Printing of Envelopes
For printing on the envelope from Mac, refer to the following.
Print result image
Orientation of print data
Orientation of loading envelope
The print data is rotated by 180 degrees
against the print result image.
Load the envelope in vertically with the address side
facing up so that the folded flap of the envelope will
be faced down on the right side.
213
Execute Borderless Printing
The borderless printing function allows you to print data without any margin by enlarging the data so that it
extends slightly off the paper. In standard printing, margins are created around the document area.
However, in borderless printing function, these margins are not created. When you want to print data such
as a photo without providing any margin around it, set borderless printing.
The procedure for performing borderless printing is as follows:
Setting Borderless Printing
1. Set the Amount of extension on the printer operation panel
Important
• When the Amount: Large is set, the back side of the paper may become smudged.
2. Select sheet size for borderless printing
Select XXX Borderless for Paper Size from the print dialog.
3. Click Print
When you execute print, the data is printed without any margins on the paper.
214
Important
• Borderless printing only supports specific paper sizes. Make sure to select a paper size with the
wording "Borderless" from the Paper Size.
• Print quality may deteriorate or the sheet may be stained at the top and bottom depending on the
type of paper used.
• When the ratio of the height to the width differs from the image data, a portion of the image may not
be printed depending on the size of the media used.
In this case, crop the image data with an application software according to the paper size.
• When scaled printing or page layout printing is enabled, you cannot perform borderless printing.
Note
• The use of borderless printing is not recommended if plain paper is selected for Media Type in Media
& Quality.
Expanding the Range of the Document to Print
Setting a large amount of extension allows you to perform borderless printing with no problems. However,
the portion of the document extending off the paper range will not be printed and for this reason, the
subjects around the perimeter of a photo may not be printed.
If you are not satisfied with the borderless printing results, reduce the amount of extension in printer
operation panel.
Important
• When the amount of extension is decreased, an unexpected margin may be produced on the print,
depending on the size of the paper.
Note
• When the Amount: Minimum is set, image data will be printed in the full size. If you set this when
printing the address side of a postcard, the postal code of the sender is printed in the correct position.
215
Printing on Postcards
This section describes the procedure for printing on postcards.
2. Select paper size and paper type from the printer
Register Hagaki for paper size from the printer operation panel.
Also, register Hagaki, IJ Hagaki, or Hagaki K for paper type, according to your purpose. When you print
on the address side, register Hagaki.
3. Select Paper Size and Media Type from the print dialog
Select Postcard or Postcard Borderless for Paper Size from the print dialog. When you print on the
address side, select Postcard.
Select Auto Select for Media Type from the print dialog.
Important
• This printer cannot print on postcards that have photos or stickers attached.
4. Uncheck Two-Sided
216
Important
• Two-sided printing is not possible for postcards, so remove the Two-Sided check mark. If you
print with the Two-Sided check mark on, the printing result may not be as you intended.
• You will get cleaner printing if you print the message side first and then print the address side.
5. Click Print
The printer prints according to the specified settings.
217
Adding Printer
Procedure for adding printer to your Mac is explained.
To re-add a printer that was deleted, open System Preferences -> Printers & Scanners, click + next to the
printer list, and then perform the procedure described below.
If your printer is connected via USB, and you connect the USB cable to a Mac, the printer is automatically
added. The below procedure is not necessary in this case.
1. Check whether Default is selected in the displayed dialog
Note
• It may take a little time for the name of your printer to appear.
2. Select the printer
Select the printer listed as Bonjour.
Note
• Check the following if printer does not appear.
• Printer is on
• Firewall function of the security software is off
• In case of Wi-Fi connection: Printer is either connected to the wireless router or directly
connected to the PC (Direct Connection)
• In case of wired LAN connection: Printer is connected to the network device via LAN cable
3. Select Secure AirPrint from Use
4. Click Add
The printer is added to your Mac.
218
How to Open Printer Settings Screen
The settings screen of the printer can be displayed from your application software.
Opening the Page Setup Dialog
Use this procedure to set the page (paper) settings before printing.
1. Select Page Setup... from the File menu of the application software
The Page Setup dialog opens.
Opening the Print Dialog
Use this procedure to set the print settings before printing.
1. Select Print... from the File menu of the application software
The Print dialog opens.
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Displaying the Printing Status Screen
Check the print progress according to the following procedure:
1. Launch the printing status screen
• If the print data has been sent to the printer
The printing status screen opens automatically. To display the printing status screen, click the
(the printer icon) displayed on the Dock.
• If the print data has not been sent to the printer
Open System Preferences, and select Printers & Scanners.
To display the printing status screen, select the name of your printer model from the printer list,
and then click Open Print Queue....
2. Check the printing status
You can check the name of the file being printed or ready for being printed.
Deletes the specified print job.
Stops printing the specified document.
Resumes printing the specified document.
Stops printing all documents.
Displayed only when printing of all documents is being stopped, and resumes printing all docu-
ments.
Important
• If an error occurs, an error message will appear on the printing progress confirmation screen.
• The content of the error message may differ depending on the OS version.
• The printer part names in the error message may differ from what is listed in this manual.
• If the content of the error message is difficult to understand, check the error message displayed on the
printer operation panel.
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Deleting the Undesired Print Job
If the printer does not start printing, canceled or failed print job data may be remaining.
Delete unnecessary print jobs from the print status check screen.
1. Open System Preferences, and select Printers & Scanners
2. Select your model, and then click Open Print Queue...
The print status check screen appears.
3. Select the unnecessary print job and click
(Delete)
The selected print jobs will be deleted.
221
Removing Printer That Is No Longer Required from List of
Printers
The printer that is no longer in use can be removed from the list of printers.
Before removing the printer, remove the cable connecting the printer and PC.
You cannot remove the printer if not logged in as the administrator. For information about an administrative
user, see Users & Groups from System Preferences.
1. Open System Preferences, and select Printers & Scanners
2. Delete printer from list of printers
Select the printer you wish to remove from the list of printers and click -.
Click Delete Printer when the confirmation message appears.
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Printing with Wireless Direct
You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below.
• Wireless connection (connecting devices via a wireless router)
• Direct wireless connection (connecting devices using Wireless Direct)
This section describes Wireless Direct, which allows you to print by connecting the devices to the printer
directly.
Follow the procedure below to use Wireless Direct.
1. Preparing the printer.
2. Preparing a device to connect to the printer.
3. Printing.
Important
• You can connect up to 5 devices to the printer at the same time.
• Check the usage restrictions and switch the printer to the Wireless Direct.
Changing Printer Setting to Use Wireless Direct
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Device settings and then press the OK button.
4. Select LAN settings and then press the OK button.
5. Select Wireless Direct and then press the OK button.
6. Select Switch WL Direct and then press the OK button.
7. Select Yes and then press the OK button.
When the setting is completed, the Wireless router info screen is displayed.
8. Select Done and then press the OK button.
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The Wireless Direct is enabled and a device can be connected to the printer wirelessly.
Note
• You can check the following on the Wireless router info screen. Use the
button to select
an item you want to check and then press the OK button.
• Network name(SSID): Identifier
• Security protocol: Security setting and password
• WL Direct dev. name: Printer name displayed on a Wi-Fi Direct compatible device
The password is required when connecting a device to the printer. Depending on the device you
are using, no password is required.
When you connect a Wi-Fi Direct compatible device to the printer, select the printer name from
your device.
• For details on how to update the identifier (SSID) and the security setting, refer to the following.
Changing Settings of a Device and Connecting It to the Printer
1. Turn on Wi-Fi function on your device.
Enable "Wi-Fi" on your device's "Setting" menu.
For more on turning on Wi-Fi function, see your device's instruction manual.
2. Select "DIRECT-XXXX-TS700series" ("X" represents alphanumeric characters) from list
displayed on your device.
Note
• If "DIRECT-XXXX-TS700series" does not appear on the list, Wireless Direct is not enabled.
3. Enter password.
Your device is connected to the printer.
Note
• You can check the password by printing the network settings from the printer.
• Depending on the device you are using, no password is required.
• If your Wi-Fi Direct compatible device is set to prioritize using Wi-Fi Direct and it is connecting
to the printer, the printer displays a confirmation screen asking if you allow the device to
connect to the printer.
Make sure the name on the LCD is the same as that of your wireless communication device
and select Yes and press the OK button.
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Printing with Wireless Direct
After connecting a device and the printer, start printing from the application of your device.
Note
• For more on printing from a device via Wi-Fi, refer to the device's or application's instruction manual.
• You can print from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY. Download it
from App Store and Google Play.
For iOS
For Android
Changing Wireless Direct Setting
Change the settings for the Wireless Direct following the procedure below.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Device settings and then press the OK button.
4. Select LAN settings and then press the OK button.
5. Select Wireless Direct and then press the OK button.
6. Select a setting item and then press the OK button.
Change name (SSID)
Updates the identifier (SSID) for Wireless Direct or the printer name displayed on a Wi-Fi Direct
compatible device.
• Manual setup
1. Select Manual setup and then press the OK button.
2. Press OK button and enter new printer name.
3. Select Yes and press OK button.
4. Confirm your entries and press the OK button.
• Auto update
1. Select Auto update and then press the OK button.
2. Select Yes and then press the OK button.
3. Select Done and then press the OK button.
If you select Network name(SSID) and press the OK button, you can check the updated
identifier (SSID).
227
Change password
• Manual setup
1. Select Manual setup and then press the OK button.
2. Press OK button and enter new password.
3. Select Yes and press OK button.
• Auto update
1. Select Auto update and then press the OK button.
2. Select Yes and then press the OK button.
3. Select Done and then press the OK button.
If you select Security protocol instead of Done, you can check the updated password.
Confirm request
To display the confirmation screen when a Wi-Fi Direct compatible device is connecting to the
printer, select Yes and press the OK button.
Important
• To prevent an unauthorized access, we recommend you should not change the setting from
the default.
Note
• If you change the Wireless Direct setting of the printer, also change the wireless router setting of the
device.
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Paper Settings
By registering the paper size and the media type loaded on the rear tray or in the cassette, you can prevent
the printer from misprinting by displaying the message before printing starts when the paper size or the
media type of the loaded paper differs from the print settings.
Note
• The default setting is different between when you print from Smartphone/tablet, when you print from
Windows, and when you print from macOS.
After loading paper:
• When you close the feed slot cover:
The screen to register the rear tray paper information is displayed.
Register the paper size and the media type according to the loaded paper.
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• When you insert the cassette:
The screen to register the cassette paper information is displayed.
Register the page size according to the paper loaded in the cassette.
* You can load only plain paper in the cassette.
Important
• For more on the proper combination of paper settings you can specify by the printer driver for
Windows and on the LCD:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
When the paper settings for printing are different from the paper
information registered to the printer:
Ex:
• Paper settings for printing: A5
• Paper information registered to the printer: A4
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When you start printing, Size or type of loaded paper is different from the settings appears on the
LCD.
When you press the OK button, the screen for selecting the processing method is displayed.
Please choose one of the following.
Note
• Depending on the setting, the choices below may not be displayed.
Print on set paper
Select if you want to print on the paper loaded without changing the paper settings.
For example, when the paper setting for printing is A5 and the paper information registered to the
printer is A4, the printer starts printing on the paper loaded in the rear tray or in the cassette without
changing the paper size setting for printing.
Replace the paper
Select if you want to print after replacing the paper of the rear tray or the cassette.
For example, when the paper size setting for printing is A5 and the paper information registered to
the printer is A4, you load A5 sized paper in the rear tray or in the cassette before you start printing.
The paper information registration screen is displayed after replacing the paper. Register the paper
information according to the paper that you loaded.
Note
• For more on the proper combination of paper settings you can specify by the printer driver for
Windows and on the LCD:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
Cancel
Cancels printing.
Select when you change the paper settings specified for printing. Change the paper settings and try
printing again.
Default Setting for Displaying the Message which Prevents Misprinting
• When you print from smartphone/tablet:
The message which prevents misprinting is enabled by default.
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To change the setting:
• When you print from Windows:
The message which prevents misprinting is disabled by default.
To change the setting:
Changing the Printer Operation Mode
• When you print from macOS:
The message which prevents misprinting is enabled by default.
To change the setting:
Important
• When the message which prevents misprinting is disabled:
The printer starts printing even though the paper settings for printing and the paper information
registered to the printer are different.
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Cannot Set Correctly (Network)
Cannot Find Printer while Using Wired LAN
Forgot Administrator Password of Printer
Message Appears on Computer During Setup
Cannot Set Correctly (Installation)
Error or Message Appears
Error Message Appears on PictBridge (Wi-Fi) Compliant Device
Operation Problems
If You Cannot Solve a Problem
234
Network Settings and Common Problems
Here are frequently asked questions on network. Select a connection method you are using, or you want to
use.
Wireless LAN
Wireless Direct
Wired LAN
Wireless LAN
Cannot Find Printer
Printer Is Not Found by Printer Find Screen of Setup
Searching Printer by IP Address or Host Name During Setup
Error Occurs During Wi-Fi Setup
Cannot Print or Connect
Cannot Access to Internet on Wi-Fi from Communication Device
Connecting Printer and Wireless Router Using Easy wireless connect
Cannot Connect Smartphone/Tablet to Wireless Router
Error Occurs During Wi-Fi Setup
Cannot Print or Connect
LAN Setting Tips/Changing LAN Settings
Forgot Administrator Password of Printer
Checking Wireless Router SSID/Key
Checking Wireless Router Network Name (SSID) for Smartphone/Tablet
Privacy Separator/SSID Separator/Network Separation Function
Checking Status Code
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Printing from Smartphone/Tablet
Connecting Printer and Wireless Router Using Easy wireless connect
Cannot Connect Smartphone/Tablet to Wireless Router
Checking Wireless Router Network Name (SSID) for Smartphone/Tablet
Setting Up Using Smartphone/Tablet
Cannot Find Printer from Smartphone/Tablet while Using Bluetooth
Downloading Canon PRINT Inkjet/SELPHY
Problems while Using Printer
Message Appears on Computer During Setup
Printer Prints Slowly
No Ink Level Appears in Printer Status Monitor (Windows)
Wireless Direct
Cannot Print or Connect
Cannot Access to Internet on Wi-Fi from Communication Device
Cannot Print or Connect
LAN Setting Tips/Changing LAN Settings
Forgot Administrator Password of Printer
Checking Status Code
Printing from Smartphone/Tablet
Cannot Find Printer from Smartphone/Tablet while Using Bluetooth
Downloading Canon PRINT Inkjet/SELPHY
Problems while Using Printer
Message Appears on Computer During Setup
Printer Prints Slowly
No Ink Level Appears in Printer Status Monitor (Windows)
Wired LAN
Cannot Find Printer
Printer Is Not Found by Printer Find Screen of Setup
Searching Printer by IP Address or Host Name During Setup
Cannot Find Printer while Using Wired LAN
236
Cannot Print or Connect
Cannot Print or Connect
LAN Setting Tips/Changing LAN Settings
Forgot Administrator Password of Printer
Checking Status Code
Problems while Using Printer
Message Appears on Computer During Setup
Printer Prints Slowly
No Ink Level Appears in Printer Status Monitor (Windows)
237
Cannot Find Printer on Check Printer Settings Screen During
Setup (Windows)
If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by
Automatic search on the Search for Printers screen during driver setup, click Redetect and search for the
printer again by the IP address on the Search for Printers screen.
If the printer has not been found after searching it by the IP address, check network settings.
• When using Wi-Fi:
• When using wired LAN:
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Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Power Status
Are printer and network device (router, etc.) turned on?
Make sure the printer is turned on.
Make sure network device (router, etc.) is turned on.
If printer or network device is off:
Turn on printer or network device.
It may take a while for the printer and network device to become ready for use once they are turned on.
Wait a while after turning on the printer or network device, and then click Redetect on the Check Printer
Settings screen to redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
If printer and network device are on:
If the network devices are on, turn them off and on again.
If above does not solve the problem:
242
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking PC Network Connection
Can you view any web pages on your computer?
Make sure the computer and network device (router, etc.) are configured and the computer is connected
to the network.
If you cannot view any web pages:
Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.
After that, configure the computer and network device.
For the procedures, refer to the instruction manuals supplied with the computer and network device, or
contact their manufacturers.
If you can view web pages after configuring the computer and network device, try to set up the network
communication from the beginning.
If you can view web pages, or if above does not solve the problem:
243
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Printer's Wi-Fi Settings
Is printer set to allow wireless communication?
Make sure the
or
icon is displayed on the LCD.
If icon is not displayed:
The printer is not set to allow wireless communication. Turn on wireless communication on the printer.
If icon is displayed:
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Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Wi-Fi Environment
Is the printer connected to the wireless router?
Use the icon on the LCD to make sure the printer is connected to the wireless router.
If
is displayed:
• Check wireless router configuration.
After checking the wireless router setting, make sure the printer is not placed far away from the
wireless router.
The printer can be up to 50 m (164 ft) from the wireless router indoors. Make sure the printer is close
enough to the wireless router to be used.
Place the printer and wireless router where there are no obstacles between them. Wireless
communication between different rooms or floors is generally poor. Wireless communication can be
impeded by building materials containing metal or concrete. If the printer cannot communicate with
the computer over a Wi-Fi due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth
as a wireless router is nearby, it may cause interference. Place the wireless router as far away from
interference sources as possible.
Note
• Though an antenna is attached to most wireless routers, note that some of them have it inside.
• Check wireless router setting.
The printer and wireless router should be connected using 2.4 GHz bandwidth. Make sure the
wireless router for the printer's destination is configured to use 2.4 GHz bandwidth.
Important
• Note that some wireless routers distinguish network names (SSIDs) by the last alphanumeric
character according to their bandwidth (2.4 GHz or 5 GHz) or purpose (for computer or game
machine).
To check the network name (SSID) of the wireless router the printer is connected to, print the network
settings.
245
For details, see the instruction manual supplied with the wireless router or contact the manufacturer.
After taking measures above, click Redetect on the Check Printer Settings screen to redetect the
printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
If the printer cannot be detected, the printer is not connected to the wireless router. Connect the printer to
the wireless router.
After connecting the printer to the wireless router, set up the network communication from the beginning.
If
is displayed:
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Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Printer's IP Address
Is printer's IP address specified correctly?
If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's
IP address is not used for another device.
To check the printer's IP address, print out the network settings information.
If the IP address is not specified correctly:
See If an error screen appears: and specify the IP address.
If the IP address is specified correctly:
247
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Security Software Settings
Disable block in firewall function temporarily.
The firewall of your security software or operation system for computer may limit communication between
the printer and your computer. Check the firewall setting of your security software or operation system or
the message shown on your computer and disable block temporarily.
If firewall interferes with setup:
• If message appears:
If a message appears warning that Canon software is attempting to access the network, set the
security software to allow access.
After allowing the software to access, click Redetect on the Check Printer Settings screen to
redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network
communication.
• If no message appears:
Cancel the setup, and then set the security software to allow Canon software to access the network.
The file SETUP.exe or SETUP64.exe in the win > Driver > DrvSetup folder on the Setup CD-
ROM
After setting the security software, redo the network communication setup from the beginning.
After setup is completed, enable firewall.
Note
• For more on firewall settings of your operating system or security software, see instruction manual or
contact its manufacturer.
If above does not solve the problem:
248
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Wireless Router Settings
Check wireless router settings.
Check wireless router network connection settings, such as IP address filtering, MAC address filtering,
encryption key, and DHCP function.
Make sure the same radio channel is assigned to the printer and the wireless router.
To check the settings of the wireless router, see the instruction manual supplied with the wireless router or
contact the manufacturer.
In addition, make sure the wireless router you are using is configured to use 2.4 GHz bandwidth.
Important
• Depending on the wireless router, note that different network name (SSID) is assigned for a
bandwidth (2.4 GHz or 5 GHz) or its usage (for PC or game machine) using alphanumeric characters
at the end of network name (SSID).
After checking the wireless router settings, click Redetect on the Check Printer Settings screen to
redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
249
Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking LAN Cable and Router
Is LAN cable connected, and are printer and router on?
Make sure the LAN cable is connected.
Make sure the printer is turned on.
Make sure the router is turned on.
If LAN cable is connected and printer or network device is off:
Turn on printer or network device.
It may take a while for the printer and network device to become ready for use once they are turned on.
Wait a while after turning on the printer or network device, and then click Redetect on the Check Printer
Settings screen to redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up the network
communication.
If LAN cable is connected and printer and network device are on:
If the printer cannot not be found after trying to redetect it, even though the printer and the network device
are on:
250
Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking PC Network Connection
Can you view any web pages on your computer?
Make sure the computer and network device (router, etc.) are configured and the computer is connected
to the network.
If you cannot view any web pages:
Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.
After that, configure the computer and network device.
For the procedures, refer to the instruction manuals supplied with the computer and network device, or
contact their manufacturers.
If you can view web pages after configuring the computer and network device, try to set up the network
communication from the beginning.
If you can view web pages:
251
Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking Printer's Wired LAN
Settings
Is printer set to allow wired communication?
Make sure the
icon is displayed on the LCD.
If icon is not displayed:
The printer is not set to allow wired communication. Turn on wired communication on the printer.
Once you have turned on wired communication, redo the network communication setup from the
beginning.
If icon is displayed:
252
Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking Printer's IP Address
Is printer's IP address specified correctly?
If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's
IP address is not used for another device.
To check the printer's IP address, print out the network settings information.
If the IP address is not specified correctly:
See If an error screen appears: and specify the IP address.
If the IP address is specified correctly:
253
Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking Security Software Settings
Disable block in firewall function temporarily.
The firewall of your security software or operation system for computer may limit communication between
the printer and your computer. Check the firewall setting of your security software or operation system or
the message shown on your computer and disable block temporarily.
If firewall interferes with setup:
• If message appears:
If a message appears warning that Canon software is attempting to access the network, set the
security software to allow access.
After allowing the software to access, click Redetect on the Check Printer Settings screen to
redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up the network
communication.
• If no message appears:
Cancel the setup, and then set the security software to allow Canon software below to access the
network.
The file SETUP.exe or SETUP64.exe in the win > Driver > DrvSetup folder on the Setup CD-
ROM
After setting the security software, redo the network communication setup from the beginning.
After setup is completed, enable firewall.
Note
• For more on firewall settings of your operating system or security software, see instruction manual or
contact its manufacturer.
If above does not solve the problem:
254
Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking Router Settings
Check router settings.
Check router network connection settings such as IP address filtering, MAC address filtering, and DHCP
function.
For more on checking the settings of the router, refer to the instruction manual supplied with the router or
contact its manufacturer.
After checking the router settings, click Redetect on the Check Printer Settings screen to redetect the
printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
255
Cannot Proceed beyond Printer Connection Screen
If you cannot proceed beyond the Printer Connection screen, check the following.
Check1
Make sure USB cable is securely plugged in to printer and computer.
Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the
back of the printer.
Important
• Connect the "Type-B" terminal to the printer with the notched side facing UP. For details, refer to the
instruction manual supplied with the USB cable.
Check2
Follow procedure below to connect printer and computer again.
Important
• For macOS, make sure the lock icon is on the lower left of the Printers & Scanners screen.
If the icon (locked) is displayed, click the icon to unlock. (The administrator name and the password
are necessary to unlock.)
1. Unplug USB cable from printer and computer and connect it again.
2. Make sure no printer operation is in progress and turn off.
3. Turn on printer.
Check3
If you cannot resolve problem, follow procedure below to reinstall printer driver.
• For Windows:
1. Click Cancel.
2. Click Back to Top on Setup Canceled screen.
256
3. Click Exit on Start Setup screen and finish setup.
4. Turn off printer.
5. Restart computer.
6. Make sure you have no application software running.
7. Perform setup on top page of Online Manual.
Note
• You can use the Setup CD-ROM to redo setup.
• For macOS:
1. Click Next.
The screen telling you that installation has not been completed appears.
2. Click No.
The screen to select application software to install appears.
3. Click Back to Top.
4. Click Exit on Start Setup screen.
5. Turn off printer.
6. Restart computer.
7. Make sure you have no application software running.
8. Perform setup on top page of Online Manual.
257
Cannot Find Printer while Using Wi-Fi
Check1
Make sure printer is turned on.
If not, make sure the printer is securely plugged in and press ON button to turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Check2
The
Check the
icon on LCD.
icon appears by pressing the Setup button.
If the icon is not displayed, select Enable for Wi-Fi enab./disable in Wi-Fi under LAN settings under Device
settings from the setup menu.
If the
icon is displayed, see Check 3 or later checking items to make sure whether printer setup is
complete or the settings of wireless router to connect are correct.
Check3
Make sure printer setup is complete on the computer.
If it is not, perform setup from the web page.
For Windows, you can perform setup using the Setup CD-ROM.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For macOS:
Check4
Make sure printer and wireless router network settings match.
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
258
Note
• Use 2.4 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for the
printer with that for 2.4 GHz frequency band of the wireless router.
To check the network name (SSID) set for the printer, print out the network setting information.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For macOS:
Check5
Make sure the printer is not placed too far away from the wireless router.
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
Note
• Though an antenna is attached to most wireless routers, note that some of them have it inside.
Check6
Make sure wireless signal is strong. Monitor signal strength and move printer
and wireless router as necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due to
a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check the signal strength on the LCD.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
259
• For Windows:
Starting Up IJ Network Device Setup Utility
• For macOS:
Check7
Make sure the computer is connected to the wireless router.
For more on how to check the computer settings or connection status, see your computer instruction manual or
contact its manufacturer.
Note
• If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device.
Check8
Make sure Enable bidirectional support is selected in the Ports sheet of the
Printer properties dialog box. (Windows)
If not, select it to enable bidirectional support.
Check9
Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting
to access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings. Some programs
use a firewall by default.
Check10
If printer is connected to an AirPort Base Station via LAN, make sure you use
alphanumeric characters for network name (SSID). (macOS)
If the problem is not resolved, redo setup from the web page.
For Windows, you can redo setup using the Setup CD-ROM.
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Printer Suddenly Stopped Working for Some Reason
Cannot Connect to a Printer after Network Configuration Changes
It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Make sure the computer has obtained a valid IP address, and try again to find the printer.
Cannot Connect to a Printer via Wireless LAN (Wi-Fi)
Check1
Check the power status of printer, network devices (e.g. wireless router), and
smartphone/tablet.
• Turn on the printer or devices.
• If the power is already turned on, cycle the power switch.
• It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP
update interval, energy saving mode, etc.) or to update the wireless router firmware.
For details, contact the manufacturer of your wireless router.
Check2
Can you view any web pages on your computer?
Make sure your computer is connected to the wireless router properly.
For more on checking computer settings or connection status, see the instruction manual supplied with the
computer or contact the manufacturer.
Check3
Is the printer connected to the wireless router?
Use the icon on the LCD to check the connection status between the printer and wireless router. If the
icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on the printer.
Check4
Make sure the printer and wireless router network settings match.
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
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Note
• Use 2.4 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for the
printer with that for 2.4 GHz frequency band of the wireless router.
To check the current network settings of the printer, print out the network setting information.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For macOS:
Check5
Make sure the printer is not placed too far away from the wireless router.
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
Note
• Though an antenna is attached to most wireless routers, note that some of them have it inside.
Check6
Make sure wireless signal is strong. Monitor signal status and move printer
and wireless router as necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due
to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check the signal strength on the LCD.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
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• For Windows:
Starting Up IJ Network Device Setup Utility
• For macOS:
Check7
Make sure of the Wi-Fi channel numbers used for your computer.
You need to have the same Wi-Fi channel number that you are using for the wireless router as your computer.
It is normally set in the way that you can use all the Wi-Fi channels. However, when the channels that you are
using are restricted, the Wi-Fi channels do not match.
See the instruction manual provided with your computer and check the Wi-Fi channel number available for
your computer.
Check8
Make sure channel set on wireless router is a usable channel as confirmed in
Check 7.
If it is not, change the channel set on the wireless router.
Check9
Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting
to access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings. Some
programs use a firewall by default.
Check10
If printer is connected to an AirPort Base Station via LAN, make sure you
use alphanumeric characters for network name (SSID). (macOS)
If the problem is not resolved, redo setup from the web page.
For Windows, you can redo setup using the Setup CD-ROM.
• Positioning:
Place the printer and wireless router where there are no obstacles between them.
Cannot Connect to a Printer through Wireless Direct
Check1
Check the power status of printer and other devices (smartphone or tablet).
Turn on the printer or devices.
If the power is already turned on, cycle the power switch.
Check2
Check printer settings.
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Select Device settings > LAN settings > Wireless Direct > Switch WL Direct in this order and select Yes.
Check3
Check the settings of your device (smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check4
Make sure printer is selected as connection for device (e.g. smartphone or
tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation
panel of the printer or print out the network setting information of the printer.
• Display on the LCD.
• Print the network settings.
Check5
Have you entered the proper password specified for the Wireless Direct?
To check the password specified for the printer, display it using the operation panel of the printer or print out
the network setting information of the printer.
• Display on the LCD.
• Print the network settings.
Check6
Make sure the printer is not placed too far away from the device.
If the distance between the printer and device is too far, wireless communication becomes poor. Place the
printer and device close to each other.
Check7
Make sure 5 devices are already connected.
Wireless Direct does not allow more than 5 devices to be connected.
Cannot Connect to a Printer via Wired LAN
Check1
Make sure the printer is turned on.
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Check2
Make sure the LAN cable is connected properly.
Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the
cable properly.
If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.
If the problem is not resolved, redo setup from the web page.
For Windows, you can redo setup using the Setup CD-ROM.
Cannot Print through Network
Check1
Make sure the computer is connected to the wireless router.
For more on how to check the computer settings or connection status, see your computer instruction manual
or contact its manufacturer.
Check2
Install the printer driver using the Setup CD-ROM or install it from the Canon website.
Check3
If printer driver is not installed, install it. (Windows)
When using Wi-Fi, make sure wireless router does not restrict which
computers can access it.
For more on connecting to and setting up your wireless router, see the wireless router instruction manual or
contact its manufacturer.
Note
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Network Key (Password) Unknown
WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot
Connect
For more on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For macOS:
Setting an Encryption Key
For more on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
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• For macOS:
Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router is
compatible with WPA/WPA2, you can also use WPA2 or WPA.
• Using WPA/WPA2 (Windows)
The authentication method, Wi-Fi password, and dynamic encryption type must be identical among
the wireless router, the printer, and your computer.
Enter the Wi-Fi password configured on the wireless router.
Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic
encryption method.
For details, see If WPA/WPA2 Details Screen Appears.
Note
• This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-
Personal).
• Using WEP
The length or format of the Wi-Fi password and authentication method must be identical among the
wireless router, the printer, and your computer.
To communicate with a wireless router that generates a password automatically, you must set the
printer to use the password generated by the wireless router.
◦ For Windows:
When the WEP Details screen appears after you click Search... on the Network Settings (Wi-Fi)
screen in IJ Network Device Setup Utility, follow the on-screen instructions to set the password
length, format, and the password to use.
For details, see If WEP Details Screen Appears.
Note
• If the printer is connected to an AirPort Base Station via LAN:
If the printer is connected to an AirPort Base Station via a LAN, check the settings in Wireless
Security of AirPort Utility.
• Select 64 bit if WEP 40 bit is selected for password length in AirPort Base Station.
• Select 1 for the password to use. Otherwise, computer will not be able to communicate with
printer via the wireless router.
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Printer Cannot Be Used After Replacing Wireless Router or
Changed Router Settings
When you replace a wireless router, redo the network setup for the printer according to the replaced one.
Perform setup from the web page.
For Windows, you can perform setup using the Setup CD-ROM.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For macOS:
If this does not solve the problem, see below.
Cannot Communicate with Printer After Enabling MAC/IP Address
Filtering or Encryption Key on Wireless Router
Check1
Check wireless router setting.
To check the wireless router setting, see the instruction manual provided with the wireless router or contact its
manufacturer. Make sure the computer and the wireless router can communicate with each other under this
setting.
Check2
If filtering MAC addresses or IP addresses at wireless router, check that MAC
addresses or IP addresses for computer, network device, and printer are registered.
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Check3
If using WPA/WPA2 key or a password, make sure encryption key for
computer, network device, and printer matches key set for wireless router.
The length or format of the Wi-Fi password and authentication method must be identical among the wireless
router, the printer, and your computer.
With Encryption On, Cannot Communicate with Printer After
Changing Encryption Type at Wireless Router
If you change the encryption type for the printer and it subsequently cannot communicate with the
computer, make sure the encryption type for the computer and the wireless router matches the type set
for the printer.
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Checking Network Information
Checking Printer IP Address or MAC Address
To check the printer's IP Address or MAC address, print out the network settings information.
For Windows, you can check the network setting information on the computer screen.
Canon IJ Network Device Setup Utility Screen
Checking Computer IP Address or MAC Address
To check the IP Address or MAC address of your computer, follow the instructions below.
• For Windows:
1. Select Command Prompt as shown below.
In Windows 10, right-click Start and select Command Prompt.
In Windows 8.1, select Command Prompt from the Start screen. If Command Prompt is not
displayed on the Start screen, select the Search charm and search for "Command Prompt".
In Windows 7, click Start > All Programs > Accessories > Command Prompt.
2. Enter "ipconfig/all" and press Enter.
The IP address and MAC address of your computer appear. If your computer is not connected to a
network, the IP address does not appear.
• For macOS:
1. Select System Preferences from Apple menu, and then click Network.
2. Make sure network interface used by computer is selected, and then click Advanced.
When you are using Wi-Fi on your computer, make sure Wi-Fi is selected as network interface.
When you are using wired LAN, make sure Ethernet is selected.
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3. Click TCP/IP to check the IP address, or click Hardware to check the MAC address.
Checking Communication Between the Computer, the Printer, and the
Wireless Router
Perform a ping test to check if communication is taking place.
• For Windows:
1. Select Command Prompt as shown below.
In Windows 10, right-click Start and select Command Prompt.
In Windows 8.1, select Command Prompt from the Start screen. If Command Prompt is not
displayed on the Start screen, select the Search charm and search for "Command Prompt".
In Windows 7, click Start > All Programs > Accessories > Command Prompt.
2. Type the ping command and press Enter.
The ping command is as follows: ping XXX.XXX.XXX.XXX
"XXX.XXX.XXX.XXX" is the IP address of the target device.
If communication is taking place, a message like the one shown below appears.
Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255
If Request timed out appears, communication is not taking place.
• For macOS:
1. Start Network Utility as shown below.
Select Computer from Go menu of Finder, double-click Macintosh HD > System > Library >
CoreServices > Applications > Network Utility.
2. Click Ping.
3. Make sure Send only XX pings (XX are numbers) is selected.
4. Enter IP address of target printer or target wireless router in Enter the network
address to ping.
5. Click Ping.
"XXX.XXX.XXX.XXX" is the IP address of the target device.
A message such as the following appears.
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64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms
--- XXX.XXX.XXX.XXX ping statistics ---
3 packets transmitted, 3 packets received, 0% packet loss
If packet loss is 100%, communication is not taking place. Otherwise, computer is communicating
with target device.
Checking Network Setting Information
To check the printer's network settings information, print out the network settings information.
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Restoring to Factory Defaults
Important
• Initialization erases all network settings on the printer, making printing operation from a computer over a
network impossible. To use the printer over a network again after restoring it to the factory defaults,
redo setup from the web page.
For Windows, you can perform setup using the Setup CD-ROM.
Initialize the network setting using the printer's operation panel.
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Cannot Print from Smartphone/Tablet
If you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the printer.
Check the cause of your problem according to the connection method.
Note
• For problems on printing with other connection methods or more on performing settings of each
connection method:
Using PIXMA/MAXIFY Cloud Link
Printing with Google Cloud Print
Printing from iOS Device (AirPrint)
Cannot Communicate with Printer over Wireless LAN
If your smartphone/tablet cannot communicate with the printer, check the following.
Check1
Check the power status of printer, network devices (e.g. wireless router), and
smartphone/tablet.
• Turn on the printer or devices.
• If the power is already turned on, cycle the power switch.
• It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP
update interval, energy saving mode, etc.) or to update the wireless router firmware.
For details, contact the manufacturer of your wireless router.
Check2
Check the settings of your device (smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check3
Is the printer connected to the wireless router?
Use the icon on the LCD to check the connection status between the printer and wireless router. If the
icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on the printer.
Check4
Are network settings of printer identical with those of wireless router?
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
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To check the current network settings of the printer, print out the network setting information.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For macOS:
Check5
Are network settings of your smartphone/tablet identical with those of wireless
router?
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.
If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the
network settings of it to match with those of the wireless router.
Check6
Make sure the printer is not placed too far away from the wireless router.
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
Note
• Though an antenna is attached to most wireless routers, note that some of them have it inside.
Check7
Make sure wireless signal is strong. Monitor signal status and move printer
and wireless router as necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due
to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check the signal strength on the LCD.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
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Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For macOS:
Cannot Communicate with Printer while It Is in Wireless Direct
If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.
Check1
Check the power status of printer and other devices (smartphone or tablet).
Turn on the printer or devices.
If the power is already turned on, cycle the power switch.
Check2
Is Wireless Direct enabled?
From the Setup menu screen, select Device settings > LAN settings > Wireless Direct > Switch WL
Direct in this order and select Yes.
Check3
Check the settings of your device (smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check4
Make sure printer is selected as connection for device (e.g. smartphone or
tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation
panel of the printer or print out the network setting information of the printer.
• Display on the LCD.
• Print the network settings.
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Check5
Have you entered the proper password specified for the Wireless Direct?
To check the password specified for the printer, display it using the operation panel of the printer or print out
the network setting information of the printer.
• Display on the LCD.
• Print the network settings.
Check6
Make sure the printer is not placed too far away from the device.
If the distance between the printer and device is too far, wireless communication becomes poor. Place the
printer and device close to each other.
Check7
Make sure 5 devices are already connected.
Wireless Direct does not allow more than 5 devices to be connected.
280
Printer Does Not Print
Check1
Make sure printer is turned on.
If not, make sure the printer is securely plugged in and press ON button to turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Note
• If you are printing large data such as photos or other graphics, printing may take longer to start. The ON
lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.
Check2
Make sure the paper output tray is pulled out fully.
When you do not use the multi-purpose tray, pull the paper output tray out to the front side until it stops, and then
pull the paper output support out.
Next, press the printer's OK button to resolve the error.
Check3
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the
USB cable is securely plugged in, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact
the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is correctly set up for network use.
Cannot Find Printer while Using Wired LAN
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
282
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For macOS:
Check4
Make sure paper settings match information set for rear tray or cassette.
If the paper settings do not match the information set for the rear tray or the cassette, an error message appears
on the LCD. Follow the instructions on the LCD to solve the problem.
Note
• You can select whether the message which prevents misprinting is displayed.
• To change the message view setting when printing using the printer's operation panel:
• To change the message view setting when printing using the printer driver:
Changing the Printer Operation Mode (Windows)
Check5
If printing from a computer, delete jobs stuck in print queue.
• For Windows:
Deleting the Undesired Print Job
• For macOS:
Check6
Is your printer's printer driver selected when printing?
The printer will not print properly if you are using a printer driver for a different printer.
• For Windows:
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
Note
• If multiple printers are registered to your computer, select Set as Default Printer for a printer to make
the one selected by default.
• For macOS:
Make sure your printer's name is selected in Printer in the Print dialog.
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Note
• If multiple printers are registered to your computer, select Set as Default Printer from System
Preferences > Printers & Scanners for a printer to make the one selected by default.
Check7
Are you trying to print a large data file? (Windows)
If you are trying to print a large file, it takes a long time to start printing.
If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on
the Print Options dialog box.
For details, refer to Page Setup Tab Description.
Important
• Selecting On for Prevention of Print Data Loss may reduce print quality.
• After printing is completed, select Off for Prevention of Print Data Loss.
Check8
Restart the computer and try printing again.
If printing from a computer, restart the computer.
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Ink Does Not Come Out
Check1
Make sure of the estimated ink levels in the ink tanks.
Check the ink status on the LCD.
Check2
Are the orange tape and plastic wrap still on the ink tank?
Make sure all the protective plastic wrap is peeled off to expose the Y-vent area, as shown below (A).
If the orange tape remains on the ink tank (B), peel it off.
Check3
Are the print head nozzles clogged?
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
• If nozzle check pattern is not printed correctly:
Check if the ink tank for the problem color is empty.
If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again.
• If problem is not resolved after performing print head cleaning twice:
Perform print head deep cleaning.
If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform
print head deep cleaning again 24 hours later.
• If problem is not resolved after performing print head deep cleaning twice:
If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your
nearest Canon service center to request a repair.
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Paper Does Not Feed Properly/"No Paper" Error
Check1
Make sure paper is loaded.
Check2
When loading paper, consider the following.
• When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
• When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
• Always load the paper in portrait orientation, regardless of the printing orientation.
• When you load the paper on the rear tray, place the print side facing UP and align the right and left paper
guides with the paper stack.
• In the cassette, be sure to load only plain paper.
• When you load the paper on the cassette, place the print side facing DOWN and align the right/left/front
paper guides with the paper stack.
Check3
Is paper too thick or curled?
Check4
When loading envelopes, consider the following.
When printing on envelopes, see Loading Envelopes in Rear Tray, and prepare the envelopes before printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Check5
Check6
Make sure media type and paper size settings match with loaded paper.
Make sure that there are not any foreign objects in the rear tray.
286
If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply,
then remove the foreign object.
Note
• If the feed slot cover is opened, close it slowly.
Check7
Clean paper feed roller.
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Note
• Cleaning the paper feed roller abrades it, so do this only when necessary.
Check8
If two or more sheets of paper feed from cassette at once, clean inside of
Are transport unit cover and rear cover attached properly?
cassette.
Cleaning Cassette Pads
Check9
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
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Cannot Print on the Disc Label
Disc Label Printing Does Not Start
Check1
Is multi-purpose tray placed properly?
Place the multi-purpose tray properly again and press the printer's OK button.
Use the multi-purpose tray supplied with this printer.
Check2
Is printable disc placed on multi-purpose tray?
Place the printable disc on the multi-purpose tray properly and press the printer's OK button.
Use the multi-purpose tray supplied with this printer.
Check3
Has time elapsed since you placed the multi-purpose tray?
If a certain period of time has elapsed since you placed the multi-purpose tray, it may be ejected.
Follow the instructions on the LCD and try the operation again.
Multi-Purpose Tray Does Not Feed Properly
Check1
Is multi-purpose tray placed properly?
Place the multi-purpose tray properly again and press the printer's OK button.
Use the multi-purpose tray supplied with this printer.
Check2
Unrecognizable printable disc may be placed.
Canon recommends that you use printable discs specially processed to be printed on by an inkjet printer.
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Multi-Purpose Tray Jammed
Pull out the multi-purpose tray gently.
If the multi-purpose tray cannot be pulled out, cycle the power switch. The multi-purpose tray will
automatically be ejected.
When the multi-purpose tray is pulled out, place the multi-purpose tray again and retry printing. For more
If the multi-purpose tray is still jammed, check if there is a problem with the printable disc.
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Printout Results Are Unsatisfactory
If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check
the paper and print quality settings first.
Check1
Do page size and media type settings match size and type of loaded paper?
If these settings do not match, it is not possible to obtain the proper result.
If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the
printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and
the loaded paper.
The method for checking the paper and print quality settings differs depending on what you are using your printer
for.
• Printing from your computer
Check the settings using the printer driver.
Basic Printing Setup
• Printing from a PictBridge (Wi-Fi) compliant device
Check the settings on your PictBridge (Wi-Fi) compliant device or using the operation panel.
PictBridge (Wi-Fi) Print Settings
PictBridge settings
• Printing from your smartphone/tablet using Canon PRINT Inkjet/SELPHY
Check the settings on Canon PRINT Inkjet/SELPHY.
Print Photos Quickly from Smartphone
Check2
Make sure appropriate print quality is selected (see list above).
Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors,
increase the print quality setting and retry the printing.
Note
• When printing from a PictBridge (Wi-Fi) compliant device, set the print quality setting using the operation
panel.
This setting cannot be made on the PictBridge (Wi-Fi) compliant device.
Check3
If problem is not resolved, check also the sections below.
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See also the sections below:
Cannot Complete Printing
Part of Page Is Not Printed (Windows)
Lines Incomplete or Missing (Windows)
Images Incomplete or Missing (Windows)
Ink Blots / Paper Curl
Back of Paper Is Smudged
Uneven or Streaked Colors
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White Streaks Appear
Check1
Check2
Check3
Check paper and print quality settings.
Check status of ink tanks. Replace ink tank if ink has run out.
Are the orange tape and plastic wrap still on the ink tank?
Make sure all the protective plastic wrap is peeled off to expose the Y-vent area, as shown below (A).
If the orange tape remains on the ink tank (B), peel it off.
Check4
Are the print head nozzles clogged?
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
• If nozzle check pattern is not printed correctly:
Check if the ink tank for the problem color is empty.
If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again.
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• If problem is not resolved after performing print head cleaning twice:
Perform print head deep cleaning.
If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform
print head deep cleaning again 24 hours later.
• If problem is not resolved after performing print head deep cleaning twice:
If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your
nearest Canon service center to request a repair.
Check5
When using paper with one printable surface, check the correct printable side
of the paper.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
When you load paper on the rear tray, load paper with the printable side facing up. When you load paper in the
cassette, load paper with the printable side facing down.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
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Lines Are Misaligned/Distorted
Check1
Check paper and print quality settings.
Check2
Perform print head alignment.
If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head
position.
Note
• If the problem is not resolved after performing the print head alignment, perform print head alignment
manually from your computer.
• For Windows:
Adjusting Print Head Position Manually
• For macOS:
Check3
Increasing the print quality may improve the print result.
Increase print quality and try printing again.
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Paper Is Smudged / Printed Surface Is Scratched
Paper Is Smudged
Smudged Edges
Smudged Surface
Printed Surface Is Scratched
Check1
Check paper and print quality settings.
Check2
Check paper type.
Make sure you are using the right paper for what you are printing.
Check3
Correct curl before loading paper.
When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one sheet at a time as it is. Rolling
this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality.
We recommend putting unused paper back into the package and storing it flat.
• Plain Paper
Turn the paper over and reload it to print on the other side.
• Other Paper such as envelope
If the paper corners curl more than 0.1 in. / 3 mm (A) in height, the paper may smudge or may not feed
properly. Follow the instructions below to correct the paper curl.
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1. Roll up paper in opposite direction to paper curl as shown below.
2. Check that paper is now flat.
We recommend printing curl-corrected paper one sheet at a time.
Note
• Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward.
Follow the instructions below to curl the paper outward up to 0.1 in. / 3 mm (C) in height before printing.
This may improve the print result.
(B) Print side
We recommend feeding paper that has been curled outward one sheet at a time.
Check4
Set printer to prevent paper abrasion.
Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper. If
you notice abrasion even with the media type set correctly to match the paper, set the printer to prevent paper
abrasion using the operation panel or the computer.
This may reduce the print speed.
* Once you have finished printing, undo this setting. Otherwise, it will apply to subsequent print jobs.
• From operation panel:
Press the Setup button and select Device settings > Print settings in this order, and then set Prevent
abrasion to ON.
• From computer (Windows):
1. Check that printer is turned on.
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2. Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
3. Select Custom Settings.
4. Select Prevents paper abrasion check box and select OK.
5. Check message and select OK.
• From computer (macOS):
Adjust the setting to prevent paper abrasion from Remote UI.
Check5
If brightness is set low, increase brightness setting and try printing again.
If you are printing with a low brightness setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.
Adjusting Brightness
Check6
Is paper feed roller dirty?
Clean paper feed roller.
Note
• Cleaning the paper feed roller abrades it, so do this only when necessary.
Check7
Is inside of printer dirty?
During duplex printing, ink may stain the inside of the printer, smudging the printout.
Perform bottom plate cleaning to clean inside of printer.
Note
• To prevent staining inside the printer, be sure to set the correct paper size.
Check8
Set longer ink drying time.
This allows the printed surface to dry, preventing smudges and scratches.
• For Windows:
1. Check that printer is turned on.
2. Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
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3. Select Custom Settings.
4. Drag Ink Drying Wait Time slide bar to set the wait time and select OK.
5. Check message and select OK.
• For macOS:
Set the waiting time using Remote UI.
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Vertical Line Next to Image
Check
Is loaded paper size correct?
If the loaded paper is larger than the size you specified, a vertical line may appear in the margin.
Set the paper size to match the loaded paper.
Note
• The direction of the vertical line pattern may vary depending on the image data or the print setting.
• This printer performs automatic cleaning when necessary to keep printouts clean. A small amount of ink is
ejected for cleaning.
Although the ink is normally ejected onto the ink absorber at the outer edge of the paper, it may get onto
the paper if the loaded paper is larger than the set size.
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Printer Does Not Turn On
Check1
Check2
Press ON button.
Make sure power plug is securely connected to printer, and then turn on again.
Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn
Check3
on again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
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Printer Turns Off Unexpectedly or Repeatedly
Check
If printer is set to turn off automatically after a certain time, disable this setting.
If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that
time has elapsed.
• To disable the setting from the operation panel:
1. Check that printer is turned on.
2. Press the Setup button, use the
button to select ECO settings, and press the OK
button.
3. Make sure EnergySaveSettings is displayed, and then press the OK button.
4. Use the
button to select Auto power off and then press the OK button.
5. Use the
button to select OFF and then press the OK button.
The setting to shut off the power automatically is disabled.
• To disable the setting from the computer:
For Windows, use Canon IJ Printer Assistant Tool to disable the setting.
Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool.
1. Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
2. Select Auto Power.
3. Select Disable for Auto Power Off.
4. Select OK.
5. Select OK on the displayed screen.
The setting to shut off the power automatically is disabled.
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USB Connection Problems
Make sure of the checking item below when you find one of the followings.
• Printing is slow.
• Hi-Speed USB connection does not work.
• A message such as "This device can perform faster" appears. (Windows)
Note
• If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of
USB 1.1. In this case, the printer works properly but printing speed may slow down due to the
communication speed.
Check
Check following to make sure your system environment supports Hi-Speed USB
connection.
• Does the USB port on your computer support Hi-Speed USB connection?
• Does the USB cable or the USB hub support Hi-Speed USB connection?
Be sure to use a certified Hi-Speed USB cable. We recommend that the USB cable be no longer than 10
feet / 3 meters or so.
• Is the Hi-Speed USB driver working properly on your computer?
Make sure the latest Hi-Speed USB driver is working properly and obtain and install the latest version of the
Hi-Speed USB driver for your computer, if necessary.
Important
• For more information, contact the manufacturer of your computer, USB cable, or USB hub.
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Cannot Communicate with Printer via USB
Check1
Check2
Make sure printer is turned on.
Connect USB cable properly.
As the illustration below, the USB port is at the back of the printer.
Important
• Connect the "Type-B" terminal to the printer with the notched side facing UP. For details, refer to the
instruction manual supplied with the USB cable.
Check3
Make sure Enable bidirectional support is selected in the Ports sheet of the
Printer properties dialog box. (Windows)
If not, select it to enable bidirectional support.
Opening Printer Driver's Setup Screen
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Wrong Language Appears in LCD
Follow the instructions below to select your language.
1. Press Setup button and wait a little.
2. Press
3. Press
4. Use
button once and press OK button.
button 5 times and press OK button.
button to select language for LCD and press OK button.
The desired language appears on the LCD.
5. Press Stop button.
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Failed to Printer Driver Installation (Windows)
If installation does not start when you insert Setup CD-ROM:
Follow the instructions below to start the installation.
1. Make the following settings.
• In Windows 10, click Start > File Explorer, and then click This PC from list on left.
• In Windows 8.1, select Explorer icon in Taskbar on Desktop, and then select This PC from list
on left.
• In Windows 7, click Start, and then click Computer.
2. Double-click the
CD-ROM icon in the window that appears.
If the contents of the CD-ROM appear, double-click Msetup4.exe.
If you cannot install the printer driver with the Setup CD-ROM, install it from the Canon website.
Note
• If the CD-ROM icon does not appear, try the following:
• Remove the CD-ROM from your computer and reinsert it.
• Restart your computer.
If the icon still does not appear, try a different disc and see if it appears. If it does, there is a problem
with the Setup CD-ROM. Contact your nearest Canon service center to request a repair.
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If you cannot get past the Printer Connection screen:
Other cases:
If the printer driver was not installed correctly, uninstall the printer driver, restart your computer, and then
reinstall the printer driver.
Deleting the Unnecessary Printer Driver
Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website.
Note
• If the installer was stopped due to a Windows error, Windows operation may be unstable, and you
may not be able to install the drivers. Restart your computer and then reinstall the drivers.
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Updating Printer Driver in Network Environment (Windows)
Download the latest printer driver.
Download the latest printer driver for your model on the download page of the Canon website.
Uninstall the existing printer driver and follow the installation instructions to install the latest printer driver
that you downloaded. In the connection method selection screen, select Use the printer with Wi-Fi
connection or Use the printer with wired LAN connection according to the connection method you use.
The printer is detected automatically in the network.
Make sure the printer was found, and install the printer driver following the on-screen instructions.
Note
• The network settings on the printer are not affected, so the printer can be used on the network without
redoing settings.
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When Error Occurred
If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears
automatically. Take the appropriate action described in the message.
When an error occurs, a message appears on the computer, or an error code appears on the printer. For
some errors, a support code (error number) appears on the computer screen.
When a Support Code and a message are displayed on the computer
screen (Windows):
When a Support Code and a message are displayed on the printer
(LCD):
Note
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Message (Support Code) Appears
This section describes some of the errors and messages that may appear.
Note
• A support code (error number) is displayed on the computer for some errors. For details on errors that
If a message appears on the LCD, see below.
If a message appears on the computer, see below.
Message Appears on LCD
Check the message and take an appropriate action.
• Power was not turned off correctly the last time. Press the
The printer may have been unplugged while the power was still on.
Press the OK button to dismiss the error.
button when turning power off.
Note
• Cannot connect to the server. Please wait a while and try again.
The printer cannot connect to the server due to a communication error.
Press the OK button to dismiss the error and try again after a while.
Error Regarding Automatic Duplex Printing Is Displayed
Check
See Automatic Duplex Printing Problems and take the appropriate action.
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Error Regarding Power Cord Being Unplugged Is Displayed
(Windows)
The printer may have been unplugged while it was on.
Check the error message that appears on the computer and click OK.
The printer starts printing.
Writing Error/Output Error/Communication Error (Windows)
Check1
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Check2
If the ON lamp is off, make sure printer is plugged in and turn on.
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When
the USB cable is securely plugged in, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is correctly set up for network use.
Check3
Make sure printer driver is installed correctly.
Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver and
reinstall it from the Setup CD-ROM or the Canon website.
Check4
When printer is connected to your computer with a USB cable, check device
status from your computer.
Follow the procedure below to check the device status.
1. Select Control Panel > Programs > Programs and Features.
Note
• If the User Account Control screen appears, select Continue.
2. Double-click Universal Serial Bus controllers and USB Printing Support.
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If USB Printing Support Properties screen does not appear, make sure the printer is correctly
connected to the computer.
3. Click General tab and check for a device problem.
If a device error is shown, see Windows Help to resolve it.
Other Error Messages (Windows)
Check
If an error message appears outside printer status monitor, check the
following:
• "Could not spool successfully due to insufficient disk space"
Delete any unnecessary files to increase the amount of free space on the disk.
• "Could not spool successfully due to insufficient memory"
Close other applications to increase the available memory.
If you still cannot print, restart your computer and retry the printing.
• "Printer driver could not be found"
Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver
and reinstall it from the Setup CD-ROM or the Canon website.
• "Could not print Application name - File name"
Try printing again once the current job is complete.
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List of Support Code for Error
Support code appears on the LCD and your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code displayed on the LCD and computer screen and take the
appropriate action in response.
Support Code Appears on LCD and Computer Screen
• 1000 to 1ZZZ
1410 1411 1412 1413 1414 15A1
1731 1830 1850 1851 1855 1857
1871 1874 1890
• 2000 to 2ZZZ
• 3000 to 3ZZZ
3413 3439 3440 3441 3442 3443
3444 3445 3446 3447
• 4000 to 4ZZZ
• 5000 to 5ZZZ
5B01 5C02
• 6000 to 6ZZZ
6000 6001 6004 6500 6502 6800
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6801 6830 6831 6832 6833 6900
6901 6902 6910 6911 6920 6921
6930 6931 6932 6933 6940 6941
6942 6943 6944 6945 6946 6951
6A80 6A81 6D01
• 7000 to 7ZZZ
7500 7600 7700 7800
• 8000 to 8ZZZ
8300
• A000 to ZZZZ
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List of Support Code for Error (Paper Jams)
If paper jams, remove it following the appropriate procedure as shown below.
• If you can see the jammed paper at the paper output slot or the rear tray:
• If you cannot see the jammed paper at the paper output slot or the rear tray:
◦ If the paper fed from the cassette is jammed:
◦ If the paper is jammed when performing automatic duplex printing:
◦ If the paper is jammed as the printer pulled in the printed paper:
◦ If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed
inside the printer:
• Cases other than above:
Other Cases
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1300
Cause
Paper is jammed when feeding paper from rear tray.
What to Do
If the paper fed from the rear tray is jammed, remove the jammed paper from the paper output slot or from
the rear tray following the instructions below.
1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier.
Hold the paper with both hands, and pull it out slowly so as not to tear it.
Note
• If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may
be ejected automatically.
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press
the Stop button to stop the printing before you turn off the printer.
• If the paper tears and you cannot remove the jammed paper from the paper output slot or the
rear tray, remove the paper from inside the printer.
• If you cannot pull the paper out from the paper output slot or from the rear tray, try to pull the
paper out from the rear side of the printer.
2. Reload paper and press printer's OK button.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
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If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo the
printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly.
• We recommend using paper sizes other than A5 to print documents with photos or graphics. A5
paper may curl and jam as it leaves the printer.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
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1303
Cause
Paper is jammed when feeding paper from cassette.
What to Do
1. Remove jammed paper.
• If the paper is jammed at the paper output slot:
• If the paper is jammed inside the printer:
• If the paper is jammed at the feeder of the cassette:
Pull out the cassette, and then remove the paper slowly with both hands.
cover and to remove the paper.
2. Load paper in cassette properly.
3. Perform printing again.
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1304
Cause
Paper is jammed when performing automatic duplex printing.
What to Do
1. Remove jammed paper.
• If the paper is jammed at the paper output slot:
• If the paper is jammed inside the printer:
• If the paper is jammed at the feeder of the cassette:
Pull out the cassette, and then remove the paper slowly with both hands.
cover and to remove the paper.
2. Load paper properly.
3. Perform printing again.
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Paper Is Jammed inside Printer
If the jammed paper tears and you cannot remove the paper from the paper output slot, or if the jammed
paper remains inside the printer, remove the paper following the instructions below.
Note
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press the
Stop button to stop the printing before you turn off the printer.
1. Turn off printer and unplug it.
2. Open top cover.
Important
• Do not touch white belt (A).
If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
3. Check if jammed paper is under print head holder.
If the jammed paper is under the print head holder, move the print head holder to the far right or left,
whichever makes it easier to remove the paper.
When moving the print head holder, hold the top of the print head holder and slide it slowly to the far
right or left.
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4. Hold jammed paper firmly in both hands.
If the paper is rolled up, pull out it.
5. Slowly pull out paper, so as not to tear it.
Pull out the paper at an angle of about 45 degrees.
327
6. Make sure all jammed paper is removed.
If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and
remove any remaining paper.
• Any paper left under the print head holder?
• Any small bits of paper left in the printer?
• Any paper left in the left and right empty spaces (B) in the printer?
7. Close top cover.
All jobs in the print queue are canceled. Redo the printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly. If a
paper jam message appears on the LCD or on your computer screen when you resume printing
after removing all the jammed paper, there may be some paper still inside the printer. Check the
printer again for any remaining bits of paper.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
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Removing Jammed Paper from Rear Side
Note
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press the
Stop button to stop the printing before you turn off the printer.
1. Make sure you have unplugged the power cord.
2. Rotate printer so that rear side of printer faces toward you.
3. Detach rear cover.
Pull out the rear cover.
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4. Slowly pull out paper.
Note
• Do not touch the inner parts of the printer.
If you were not able to remove the paper in this step, detach the transport unit cover and remove the
paper by following these steps.
1. Detach transport unit cover.
Lift up the transport unit cover and pull out it.
2. Slowly pull out paper.
Note
• Do not touch the inner parts of the printer.
3. Make sure all jammed paper is removed.
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4. Attach transport unit cover.
Insert the transport unit cover slowly all the way into printer and take down the transport unit cover.
5. Attach rear cover.
Insert the projections of the right side of the rear cover into the printer, and then push the left side of the
rear cover until it is closed completely.
The print data that was sent to the printer is erased. Redo the printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
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1000
Cause
Possible causes include the following.
• There is no paper in the rear tray.
• Paper is not loaded in the rear tray properly.
What to Do
Take the corresponding actions below.
• Load paper in the rear tray.
• Align the paper guides with the both edges of the paper when you load paper in the rear tray.
• Set paper information for the paper in the rear tray.
After carrying out the above measures, press the printer's OK button.
Important
• Be sure to close the feed slot cover after loading paper in the rear tray. If the feed slot cover is open,
paper cannot be fed.
Note
• After loading paper in the rear tray, the screen for setting rear tray paper information appears. Set
paper information for the paper in the rear tray.
• To cancel printing, press the printer's Stop button.
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1003
Cause
Possible causes include the following.
• There is no paper in the cassette.
• Paper is not loaded in the cassette properly.
What to Do
Take the corresponding actions below.
• Load paper in the cassette.
• Align the paper guides with the both edges of the paper when you load paper in the cassette.
• Set paper information for the paper in the cassette.
After carrying out the above measures, press the printer's OK button.
Note
• Once the cassette is inserted, pull out the paper output tray until it stops. If it is not pulled out enough
and you start printing, an error may occur.
• The loadable paper differs depending on the paper source. The loadable paper in the cassette is A4,
Letter, A5, or B5 size plain paper.
• To cancel printing, press the printer's Stop button.
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1013
Cause
Multi-purpose tray compatible media is not set on multi-purpose tray, or the media position is misaligned.
What to Do
Set the multi-purpose tray compatible media properly by following these steps.
1. Remove multi-purpose tray.
2. Place multi-purpose tray compatible media on multi-purpose tray properly.
2. Place multi-purpose tray on multi-purpose tray guide.
3. Press the printer's OK button.
The printer starts printing.
Important
• When you print on multi-purpose tray compatible media, use the supplied multi-purpose tray.
Note
• To cancel printing, press the printer's Stop button.
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1600
Cause
Ink may have run out.
What to Do
Replacing the ink tank is recommended.
If printing is in progress and you want to continue printing, press the printer's OK button with the ink tank
installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The
printer may be damaged if printing is continued under the ink out condition.
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1688
Cause
The ink has run out.
What to Do
Replace the ink tank and close the top cover.
Printing under the current condition may damage the printer.
If you want to continue printing in this condition, you need to disable the function for detecting the
remaining ink level. Press and hold the printer's Stop button for at least 5 seconds, and then release it.
With this operation, disabling the function for detecting the remaining ink level is memorized. Please be
advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation
of printing under the ink out condition.
Note
• If you disable remaining ink level detection,
(the letter under the icon represents the ink color) will
be displayed on the standby screen on the printer.
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1689
Cause
Printer detected ink out condition.
What to Do
Replace the ink tank and close the top cover.
An ink tank that was once empty is installed.
Printing under the ink out condition may damage the printer.
If you want to continue printing, you need to disable the function for detecting the remaining ink level. To
disable this function, press and hold the printer's Stop button for at least 5 seconds, and then release it.
With this operation, disabling the function for detecting the remaining ink level is memorized. Please be
advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing
under the ink out condition or by using refilled ink tanks.
Note
• If you disable remaining ink level detection,
(the letter under the icon represents the ink color) will
be displayed on the standby screen on the printer.
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1890
Cause
Tape for securing print head holder during transportation may still be attached.
What to Do
Open the top cover and make sure the tape for securing the print head holder during transportation has
been removed.
If the tape is still there, remove it and close the top cover.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
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2110
Cause
Paper settings for printing do not match cassette paper information set on printer.
Note
• See below for the correct correspondence between paper settings made on the printer driver or on
the LCD.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
• See below for details on cassette paper information set on the printer.
If the print paper settings do not match cassette paper information set on the printer, as shown below, a
message appears on the LCD.
• Print settings specified on the printer driver:
Paper size: A5
Media type: Plain paper
• Cassette paper information set on the printer:
Paper size: A4
Media type: Plain paper
What to Do
Press the printer's OK button to display the screen below.
Select the appropriate action.
Note
• Depending on settings, some of the options below may not appear.
Print on set paper
Select this option to print onto the paper in the cassette without changing the paper settings.
For example, if the print paper setting is A5, and cassette paper information is set to A4, the A5 size
setting is used to print onto the paper in the cassette.
Replace the paper
Select this option to print after changing the paper in the cassette.
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For example, if the print paper setting is A5, and cassette paper information is set to A4, change the
paper in the cassette to A5 paper and proceed with printing.
Once you have inserted the cassette after changing the paper, the screen for setting cassette paper
information appears. Set paper information for the paper in the cassette.
Note
• See below for the correct correspondence between paper settings made on the printer driver or
on the LCD.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
Cancel
Cancels printing.
Select this option when you want to change the print paper settings. Change the paper settings and
retry printing.
Note
• To suppress the misprint prevention message, change the setting as described below. When you
suppress the message, the printer uses the paper settings for printing onto the paper in the cassette
regardless of whether or not the paper matches these settings.
• To change the message view setting when printing using the operation panel of the printer:
• To change the message view setting when printing using the printer driver:
Changing the Printer Operation Mode (Windows)
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2113
Cause
Paper settings for printing do not match either rear tray or cassette paper information set on printer.
Note
• See below for the correct correspondence between paper settings made on the printer driver or on
the LCD.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
• See below for details on rear tray or cassette paper information set on the printer.
If the paper source is set to automatically switch and the print paper settings do not match either rear tray
or cassette paper information set on the printer, as shown below, a message appears on the LCD.
• Print settings specified on the printer driver:
Paper size: A5
Media type: Plain paper
• Rear tray and cassette paper information set on the printer:
Paper size: A4
Media type: Plain paper
What to Do
Press the printer's OK button to display the screen below.
Select the appropriate action.
Note
• Depending on settings, some of the options below may not appear.
Print on set paper
Select this option to print onto the paper in the rear tray and the cassette without changing the paper
settings.
For example, if the print paper setting is A5, and rear tray and cassette paper information are set to
A4, the A5 size setting is used to print onto the paper in the cassette.
Replace the paper
Select this option to print after changing the paper in the rear tray or the cassette.
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For example, if the print paper setting is A5, and rear tray and cassette paper information are set to
A4, change the paper in the rear tray or the cassette to A5 paper and proceed with printing.
Once you have changed the paper, the screen for setting rear tray or cassette paper information
appears. Set paper information for the paper.
Note
• See below for the correct correspondence between paper settings made on the printer driver or
on the LCD.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
Cancel
Cancels printing.
Select this option when you want to change the print paper settings. Change the paper settings and
retry printing.
Note
• To suppress the misprint prevention message, change the setting as described below. When you
suppress the message, the printer uses the paper settings for printing onto the paper in the rear tray
or the cassette regardless of whether or not the paper matches these settings.
• To change the message view setting when printing using the operation panel of the printer:
• To change the message view setting when printing using the printer driver:
Changing the Printer Operation Mode (Windows)
346
2114
Cause
Paper settings for printing do not match rear tray paper information set on printer.
Note
• See below for the correct correspondence between paper settings made on the printer driver or on
the LCD.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
• See below for details on rear tray paper information set on the printer.
If the print paper settings do not match rear tray paper information set on the printer, as shown below, a
message appears on the LCD.
• Print settings specified on the printer driver:
Paper size: A5
Media type: Plain paper
• Rear tray paper information set on the printer:
Paper size: A4
Media type: Plain paper
What to Do
Press the printer's OK button to display the screen below.
Select the appropriate action.
Note
• Depending on settings, some of the options below may not appear.
Print on set paper
Select this option to print onto the paper in the rear tray without changing the paper settings.
For example, if the print paper setting is A5, and rear tray paper information is set to A4, the A5 size
setting is used to print onto the paper in the rear tray.
Replace the paper
Select this option to print after changing the paper in the rear tray.
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For example, if the print paper setting is A5, and rear tray paper information is set to A4, change the
paper in the rear tray to A5 paper and proceed with printing.
Once you have changed the paper, the screen for setting rear tray paper information appears. Set
paper information for the paper in the rear tray.
Note
• See below for the correct correspondence between paper settings made on the printer driver or
on the LCD.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
Cancel
Cancels printing.
Select this option when you want to change the print paper settings. Change the paper settings and
retry printing.
Note
• To suppress the misprint prevention message, change the setting as described below. When you
suppress the message, the printer uses the paper settings for printing onto the paper in the rear tray
regardless of whether or not the paper matches these settings.
• To change the message view setting when printing using the operation panel of the printer:
• To change the message view setting when printing using the printer driver:
Changing the Printer Operation Mode (Windows)
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5100
Cause
Printer error has occurred.
What to Do
Cancel printing and turn off the printer.
Check the following:
• Make sure print head holder motion is not impeded by tapes for securing the print head holder during
transportation, jammed paper, etc.
Remove any impediment.
• Make sure the ink tanks are properly installed.
Press ink tanks until they click into place.
Turn the printer back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• When clearing an impediment to print head holder motion, be careful not to touch white belt (A).
If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
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6000
Cause
Printer error has occurred.
What to Do
If the paper is jammed, remove it depending on the jammed location and cause.
Turn off printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
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