TS3100 series
Online Manual
Basic Operation
Network
Handling Paper, Originals, FINE Cartridges, etc.
Maintenance
Overview of the Machine
Information about Paper
Printing
Copying
Scanning
Frequently Asked Questions
List of Support Code for Error
English
Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Deep Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Cleaning Paper Feed Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Cleaning Inside the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
WEEE (EU&EEA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Legal Restrictions on Scanning/Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Printer Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
When repairing, lending, or disposing of the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Keeping Print Quality High. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Confirming that the Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Checking the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Unplugging the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Indication of LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Registering a Frequently Used Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Setting the FINE Cartridge to be Used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Initializing Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Switching/Disabling Wireless Connection Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Unsupported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Printing from Application Software (Windows Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Basic Printing Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Paper Settings on the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Various Printing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Setting a Page Size and Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Execute Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Scaled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Page Layout Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Tiling/Poster Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Duplex Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Overview of the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Canon IJ Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Opening Printer Driver's Setup Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Printer Driver Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Quick Setup tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Main tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Page Setup tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Maintenance tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Canon IJ Status Monitor Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Installing the MP Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Printing/Scanning with Wireless Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Making Copies on Plain Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Copying on Photo Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Scanning from Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Scanning According to Item Type or Purpose (IJ Scan Utility). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
IJ Scan Utility Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Scanning Easily (Auto Scan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Scanning Documents and Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Scanning Using Application Software (ScanGear). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
What Is ScanGear (Scanner Driver)?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Starting ScanGear (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Scanning in Basic Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
ScanGear (Scanner Driver) Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Basic Mode Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Advanced Mode Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
General Notes (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Network Settings and Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows). . . . . . . . . . . . . 267
Checking Power Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Checking PC Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Checking Printer's Wireless LAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Checking Wireless LAN Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Checking Printer's IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Checking Security Software Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Checking Wireless Router Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Cannot Proceed beyond Printer Connection Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Cannot Find Printer while Using Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Network Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Printer Suddenly Cannot Be Used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Network Key Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings. . . . . . . . . . . 289
Other Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Restoring to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Printing Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
No Ink Comes Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Paper Does Not Feed Properly/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Print Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear. . . . . . . . . . . . . . . . . 305
Paper Is Smudged / Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Scanning Problems (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
ScanGear (Scanner Driver) Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Power Does Not Come On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Power Shuts Off By Itself. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Cannot Communicate with Printer via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Cannot Install MP Drivers (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Updating MP Drivers in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
An Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Message (Support Code) Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
List of Support Code for Error (Paper Jams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Paper Is Jammed inside Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
1203. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
1430. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
1485. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
1682. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
1686. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
1688. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
168A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
2900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
2901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
4102. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
5011. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Symbols Used in This Document
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MIT License
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Written by Joel Sherrill <[email protected]>.
COPYRIGHT (c) 1989-2000.
On-Line Applications Research Corporation (OAR).
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby
granted, provided that this entire notice is included in all copies of any software which is or includes a
copy or modification of this software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
IN PARTICULAR, THE AUTHOR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND
CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE.
(1) Red Hat Incorporated
Copyright (c) 1994-2009 Red Hat, Inc. All rights reserved.
This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it
subject to the terms and conditions of the BSD License. This program is distributed in the hope that it will
be useful, but WITHOUT ANY WARRANTY expressed or implied, including the implied warranties of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. A copy of this license is available at
http://www.opensource.org/licenses. Any Red Hat trademarks that are incorporated in the source code or
documentation are not subject to the BSD License and may only be used or replicated with the express
permission of Red Hat, Inc.
(2) University of California, Berkeley
Copyright (c) 1981-2000 The Regents of the University of California.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
21
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the University nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The following applies only to products supporting Wi-Fi.
(c) 2009-2013 by Jeff Mott. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions, and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the
following disclaimer in the documentation or other materials provided with the distribution.
* Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS,"
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
22
Printing Photos from a Computer
This section describes how to print photos with My Image Garden.
1. Open the paper support (A).
2. Pull out the paper output tray (B) and the output tray extension (C).
3. Load paper vertically WITH THE PRINT SIDE FACING YOU.
4. Adjust the paper guide (D) with the paper left side.
24
After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.
5. Press Paper Select button (E) to select a paper size according to the paper loaded on the
rear tray and press OK button (F).
25
6. Click the My Image Garden icon (G) in Quick Menu.
The Guide Menu screen is displayed.
Note
• The number and types of icons displayed vary depending on your region, the registered printer/
scanner and the installed applications.
7. Click the Photo Print icon (H).
26
8. Click the folder (I) with photos you want to print.
9. Click the photos (J) you want to print.
For Windows:
To select two or more photos at a time, click photos while pressing the Ctrl key.
For Mac OS:
To select two or more photos at a time, click photos while pressing the command key.
10. Click Print (K).
11. Specify the number of copies, etc.
For Windows:
Specify the number of copies, your printer name, media type, etc.
27
For Mac OS:
Specify the number of copies.
12. Start printing.
For Windows:
Click Print.
For Mac OS:
Click Print.
When the Print dialog starts, specify your printer name, paper size, etc., then click Print.
Note
• My Image Garden lets you use images on your computer, such as photos taken with a digital camera, in
a number of ways.
• For Windows:
My Image Garden Guide
• For Mac OS:
My Image Garden Guide
• If your printer is not displayed on Mac OS, the AirPrint setting in My Image Garden may not be correct.
For details on how to set correctly, refer to a heading for AirPrint-enabled Printer on below page.
Making Settings According to Printer Status
28
Printing Photos from a Smartphone/Tablet
This section describes how to print photos with Canon PRINT Inkjet/SELPHY.
For details on how to download Canon PRINT Inkjet/SELPHY, see below.
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY
1. Open the paper support (A).
2. Pull out the paper output tray (B) and the output tray extension (C).
3. Load paper vertically WITH THE PRINT SIDE FACING YOU.
4. Adjust the paper guide (D) with the paper left side.
29
After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.
5. Press Paper Select button (E) to select a paper size according to the paper loaded on the
rear tray and press OK button (F).
30
6. Start
(Canon PRINT Inkjet/SELPHY) from your smartphone/tablet.
7. Select Photo Print on Canon PRINT Inkjet/SELPHY.
The list of photos saved on your smartphone/tablet is displayed.
8. Select a photo.
You can also select multiple photos at once.
9. Specify the number of copies, paper size, etc.
10. Select Print.
31
Copying
This section describes how to load originals and copy them to plain paper.
1. Open the paper support (A).
2. Pull out the paper output tray (B) and the output tray extension (C).
3. Load paper vertically WITH THE PRINT SIDE FACING YOU.
4. Adjust the paper guide (D) with the paper left side.
32
After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.
5. Press Paper Select button (E) to select a paper size according to the paper loaded on the
rear tray and press OK button (F).
33
6. Open the document cover (G).
7. Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the
alignment mark (H).
8. Close the document cover.
9. Press the Black button (I) or Color button (J).
34
Important
• Do not open the document cover until copying is complete.
Note
• Your printer is equipped with many other convenient copy features.
35
Network
Available Connection Methods
The following connection methods are available on the printer.
• Wireless Connection
Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router.
If you have a wireless router, we recommend you use one for wireless connection.
◦ Connection methods vary depending on the wireless router type.
◦ You can change network settings such as the SSID and security protocol on the printer.
◦ When the connection between a device and a wireless router is completed and
(Wi-Fi icon) is
displayed in the device's screen, you can connect the device to the printer using the wireless router.
• Wireless Direct
Connect the printer and devices (e.g. computer/smartphone/tablet) without using a wireless router.
◦ While you are using the printer with Wireless Direct, Internet connection from the printer becomes
unavailable. In that case, web services for the printer cannot be used.
◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the
Wireless Direct, the connection between the device and wireless router will be disabled. In that case,
the connection of the device may switch to a mobile data connection automatically depending on
your device. Transmission fees for connecting to the Internet using a mobile data connection apply.
◦ In the Wireless Direct, you can connect up to five devices at the same time. If you try to connect a
sixth device while five devices are already connected, an error will appear. If an error appears,
disconnect a device you do not use and configure settings again.
◦ Network settings such as the SSID and security protocol are specified automatically.
Note
• You can connect the printer and computer using a USB cable (USB connection). Prepare a USB
cable. For details, see Connecting to Another Computer via LAN/Changing from USB to LAN
Network Connection Settings/Setup
Perform connection setup for the printer and computer/smartphone/tablet.
For more on setup procedure, click here.
Changing Network Settings
See below for changing connection settings for the printer and computer/smartphone/tablet.
• To change network connection method:
36
Changing Connection Mode
• To add computer/smartphone/tablet to the printer:
• To use Wireless Direct temporarily:
IJ Network Device Setup Utility
IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and
restores the status of them if anything is wrong with network connection. Select either link below to download
IJ Network Device Setup Utility.
For Windows
For Mac OS
• Performing/Changing Network Settings (Windows)
For Windows, you can perform network settings using IJ Network Device Setup Utility.
IJ Network Device Setup Utility (Windows)
• Diagnosing and Repairing Network Settings (Windows/Mac OS)
You can diagnose or repair network settings using IJ Network Device Setup Utility.
◦ For Windows:
IJ Network Device Setup Utility (Windows)
◦ For Mac OS:
IJ Network Device Setup Utility (Mac OS)
Network Connection Tips
See below for tips on using the printer via network connection.
Changing Printer's Setting Using Web Browser
Troubleshooting
Notice/Restriction
See below for details.
• Restrictions on network settings:
• Notices when printing using web service:
Notice for Web Service Printing
37
Restrictions
When connecting another device while a device (such as a smartphone) is already connected to the printer,
connect it using the same connection method as the connected device.
If you connect using a different connection method, the connection to the device in use will be disabled.
Connect via wireless router
• Make sure your device and the wireless router are connected. For details on checking these settings,
see the manual supplied with the wireless router or contact its manufacturer.
As for a device already connected to the printer without using a wireless router, reconnect it via a
wireless router.
• Configuration, router functions, setup procedures and security settings of network devices vary
depending on the system environment. For details, see the manual for your network device or contact
its manufacturer.
• This printer does not support IEEE802.11ac, IEEE802.11a, or IEEE802.11n (5 GHz). Check if your
device supports IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b.
• If your device is set to the "IEEE802.11n only" mode, WEP or TKIP cannot be used as a security
protocol. Change the security protocol for your device to something other than WEP and TKIP or
change the setting to something other than "IEEE802.11n only."
The connection between your device and the wireless router will be temporarily disabled while the
setting is changed. Do not proceed to the next screen of this guide until setup is complete.
• For office use, consult your network administrator.
• Note that if you connect to a network with no security protection, your personal information could be
disclosed to a third party.
Wireless Direct (Access Point Mode)
Important
• If a device is connected to the Internet via a wireless router, and you then connect it to a printer in
Wireless Direct mode, the existing connection between the device and wireless router will be
disabled. In that case, the connection of the device may switch to a mobile data connection
automatically depending on your device. When you connect to the Internet using a mobile data
connection, charges may apply depending on your contract.
• When you connect a device and the printer using Wireless Direct, the connection information will
be saved to Wi-Fi settings. The device may be connected to the printer automatically even after
disconnecting it or connecting it to another wireless router.
• To prevent automatic connection to the printer in Wireless Direct mode, change the connection
mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the
device.
For details on checking or changing wireless router settings, see the router manual or contact its
manufacturer.
• If you connect a device and the printer using Wireless Direct, Internet connection may become
unavailable depending on your environment. In that case, web services for the printer cannot be used.
38
• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a
sixth device while five devices are already connected, an error will appear.
If an error appears, disconnect a device that does not use the printer, then configure settings again.
• Devices connected to the printer using Wireless Direct cannot communicate with each other.
• Firmware updates for the printer are not available while using Wireless Direct.
• When a device has been connected to the printer without using a wireless router and you want to set
it up again using the same connection method, disconnect it first. Disable the connection between the
device and printer in the Wi-Fi setting screen.
39
Default Network Settings
LAN Connection Defaults
Item
Default
Change LAN
Disable LAN
BJNPSETUP
Disable
SSID
Wireless LAN security
IP address (IPv4)
IP address (IPv6)
Set printer name*
Enable/disable IPv6
Enable/disable WSD
Timeout setting
Enable/disable Bonjour
Service name
Auto setup
Auto setup
XXXXXXXXXXXX
Enable
Enable
15 minutes
Enable
Canon TS3100 series
Enable
LPR protocol setting
RAW protocol
Enable
LLMNR
Active
PictBridge communication Enable
("XX" represents alphanumeric characters.)
* Default value depends on printer.
Wireless Direct Defaults
Item
Default
SSID (Identifier for Wireless Direct) XXXXXX-TS3100series *
Password
Printer serial number
WPA2-PSK (AES)
Wireless LAN security
*(XXXXXX is the last six digits of MAC address of the printer.)
41
Another Printer Found with Same Name
When the printer is found during setup, other printers with the same name may appear on the results
screen.
Select a printer with checking the printer settings against those on detection result screen.
• For Windows:
Check the printer's MAC address or serial to select the correct printer from the results.
• For Mac OS:
The printer names appear with the MAC address added at the end or as the printer name specified by
Bonjour.
Check identifiers such as the MAC address, the printer name specified by Bonjour, and the printer's
serial number to select the printer from among those that appear.
Note
• Serial number may not appear on result screen.
To check the printer's MAC address and the serial number, print out the network settings information using
the operation panel.
42
Connecting to Another Computer via LAN/Changing from USB to
LAN Connection
For Windows:
To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform
setup using the Setup CD-ROM or from the web page.
For Mac OS:
To connect an additional computer to the printer via LAN, or to change from USB to LAN connection,
perform setup from the web page.
43
Printing Network Settings
Use the operation panel to print the printer's current network settings.
Important
• The network settings printout contains important information about your network. Handle it with care.
3. Press Information button.
The printer starts printing the network setting information.
The following information on the printer's network setting is printed out. (Some setting values are not
displayed depending on the printer settings.)
Item Num- Item
ber
Description
Setting
1
Product Information
Product information
Product name
ROM version
Serial number
Network diagnostics
Diagnostic result
Result codes
–
1-1
Product Name
ROM Version
Serial Number
Network Diagnostics
Diagnostic Result
Result Codes
Result Code Details
Wireless LAN
WPS PIN CODE
Infrastructure
Signal Strength
Link Quality
XXXXXXXX
XXXXXXXX
XXXXXXXX
―
1-2
1-3
2
2-1
XXXXXXXX
XXXXXXXX
http://canon.com/ijnwt
Enable/Disable
XXXXXXXX
Enable/Disable
0 to 100 [%]
0 to 100 [%]
XX (GHz)
2-2
2-3
Result code details
Wireless LAN
WPS PIN code
Infrastructure
Signal strength
Link quality
3
3-1
3-2
3-2-1
3-2-2
3-2-3
3-2-4
3-2-5
3-2-6
Frequency
Frequency
MAC Address
Connection
MAC address
Connection status
SSID
XX:XX:XX:XX:XX:XX
Active/Inactive
Wireless LAN SSID
SSID
44
3-2-7
Channel
Channel
XX (1 to 13)
3-2-8
Encryption
Encryption method
None/WEP/TKIP/AES
3-2-9
WEP Key Length
Authentication
TCP/IPv4
WEP key length (bits) Inactive/128/64
3-2-10
3-2-11
3-2-12
3-2-13
3-2-14
3-2-15
3-2-16
Authentication method None/auto/open/shared/WPA-PSK/WPA2-PSK
TCP/IPv4
Enable
IP Address
IP address
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
Enable/Disable
Subnet Mask
Default Gateway
TCP/IPv6
Subnet mask
Default gateway
TCP/IPv6
Link Local Address
Link local address
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-17
3-2-18
3-2-19
3-2-20
3-2-21
3-2-22
3-2-23
3-2-24
3-2-25
3-2-26
3-2-27
Link Local Prefix
Length
Link local prefix length XXX
Stateless Address1
Stateless address 1
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Stateless Prefix
Length1
Stateless prefix length XXX
1
Stateless Address2
Stateless address 2
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Stateless Prefix
Length2
Stateless prefix length XXX
2
Stateless Address3
Stateless address 3
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Stateless Prefix
Length3
Stateless prefix length XXX
3
Stateless Address4
Stateless address 4
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Stateless Prefix
Length4
Stateless prefix length XXX
4
Default Gateway1
Default Gateway2
Default gateway 1
Default gateway 2
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
45
3-2-28
3-2-29
Default Gateway3
Default Gateway4
Default gateway 3
Default gateway 4
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-33
3-2-34
3-3
IPsec
IPsec setting
Active
Security Protocol
Access Point Mode
Security method
ESP/ESP & AH/AH
Enable/Disable
Operation mode for
Wireless Direct
3-3-1
3-3-2
3-3-3
3-3-4
3-3-5
3-3-6
3-3-7
3-3-8
3-3-9
3-3-10
3-3-11
3-3-12
3-3-13
MAC Address
Connection
SSID
MAC address
Connection status
SSID
XX:XX:XX:XX:XX:XX
Active/Inactive
Wireless Direct SSID
Password
Password
Wireless Direct password (10 alphanumeric characters)
Channel
Channel
3
Encryption
Encryption method
AES
Authentication
TCP/IPv4
Authentication method WPA2-PSK
TCP/IPv4
Enable
IP Address
Subnet Mask
Default Gateway
TCP/IPv6
IP address
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
Enable/Disable
Subnet mask
Default gateway
TCP/IPv6
Link Local Address
Link local address
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-3-14
Link Local Prefix
Length
Link local prefix length XXX
3-3-15
3-3-16
5
IPsec
IPsec setting
Active
Security Protocol
Other Settings
Printer Name
WSD Printing
WSD Timeout
LPD Printing
Security method
Other settings
Printer name
–
–
5-1
Printer name (Up to 15 alphanumeric characters)
Enable/Disable
5-4
WSD printing setting
Timeout
5-5
1/5/10/15/20 [min]
5-6
LPD printing setting
Enable/Disable
46
5-7
RAW Printing
Bonjour
RAW printing setting
Bonjour setting
Enable/Disable
Enable/Disable
5-9
5-10
Bonjour Service
Name
Bonjour service name Bonjour service name (Up to 52 alphanumeric charac-
ters)
5-11
5-12
5-13
LLMNR
SNMP
LLMNR setting
SNMP setting
Enable/Disable
Enable/Disable
PictBridge Commun. PictBridge Communi- Enable/Disable
cation
5-14
5-15
5-16
DNS Server
Obtain DNS server
Auto/Manual
address automatically
Primary Server
Secondary Server
Primary server ad-
dress
XXX.XXX.XXX.XXX
Secondary server ad- XXX.XXX.XXX.XXX
dress
5-17
5-18
5-19
Proxy Server
Proxy Address
Proxy Port
Proxy server setting
Proxy address
Enable/Disable
XXXXXXXXXXXXXXXXXXXX
1 to 65535
Proxy port specifica-
tion
5-20
5-21
Cert. Fin-
Certificate finger-
print(SHA-1)
XXXXXXXX XXXXXXXX XXXXXXXX
XXXXXXXX XXXXXXXX
gerprt(SHA-1)
Cert. Fin-
Certificate finger-
print(SHA-256)
XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX
XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX
gerprt(SHA-256)
("XX" represents alphanumeric characters.)
47
Changing Wireless LAN Connection Method
Follow either procedure below to change wireless LAN connection method (infrastructure or Wireless
Direct).
• For Windows:
◦ Redo setup using the Setup CD-ROM or from the web page.
◦ Perform settings on the Network Settings screen on IJ Network Device Setup Utility.
Important
• Before you perform settings using IJ Network Device Setup Utility, turn on Easy wireless
connect mode on the printer following the procedure below.
2. Press Direct button and release it when
(Direct) icon appears.
Follow instructions on your smartphone or tablet.
• For Mac OS:
Redo setup from the web page.
48
Loading Plain Paper / Photo Paper
You can load plain paper or photo paper.
Important
• If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial
print, it can cause paper jams.
Note
• We recommend Canon genuine photo paper for printing photos.
• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour
Paper SAT213.
1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.
Note
• Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the
paper becomes completely flat.
Check3
For details on how to flatten curled paper, see
2. Load paper.
1. Open the paper support (A).
51
2. Pull out the paper output tray (B) and the output tray extension (C).
3. Load paper vertically against the far right of the rear tray WITH THE PRINT SIDE FACING
YOU.
4. Adjust the paper guide (D) with the paper left side.
Do not slide the paper guide too hard against the paper. The paper may not be fed properly.
52
Important
• Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (C) can
cause paper jams.
Note
• Do not load sheets of paper higher than the load limit mark (G).
After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.
53
5. Press Paper Select button (H) to select a paper size according to the paper loaded on the
rear tray and press OK button (I).
Note
• After loading paper, select the size and type of the loaded paper on the print settings screen of the
computer.
• There are various types of paper, such as paper with a special surface coating for printing photos at
optimal quality and paper suitable for documents. Each media type has specific preset settings
(how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with
optimal image quality. The wrong paper settings may cause poor printout color quality or scratches
on the printed surface. If you notice blurring or uneven colors, increase the print quality setting and
try printing again.
• To prevent incorrect printing, this printer has a function that detects whether the size set for the
paper loaded on the rear tray matches the paper settings. Before printing, make paper settings in
accordance with the rear tray paper size setting. When this function is enabled, an error message
54
and an error code are displayed if these settings do not match to prevent incorrect printing. When
the error message and the error code are displayed, check and correct the paper settings.
55
Loading Originals on the Platen Glass
1. Load an original on the platen glass.
1. Open the document cover.
2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.
Align the corner of the original with the alignment mark
.
Important
• Be sure to observe the following when loading the original on the platen glass. Failure to observe
the following may cause the scanner to malfunction or the platen glass to break.
• Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
• Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down
the original.
• The printer cannot scan the striped area (A) (0.04 inches (1 mm) from the edges of the platen
glass).
57
2. Close the document cover gently.
Important
• After loading the original on the platen glass, be sure to close the document cover before starting to
copy or scan.
58
Replacing a FINE Cartridge
When remaining ink cautions or errors occur, the error code will appear on the LCD to inform you of the
error. In this state, the printer cannot print or scan. Check the error code and take appropriate action.
While using the printer, the periphery of the paper output slot may become dirty with ink.
Before replacing the FINE Cartridge, clean the periphery of the paper output slot.
Replacing Procedure
When you need to replace a FINE cartridge, follow the procedure below.
Important
• Do not touch the electrical contacts (A) or print head nozzle (B) on a FINE cartridge. The printer may
not print properly if you touch them.
• If you remove a FINE cartridge, replace it immediately. Do not leave the printer with the FINE
cartridge removed.
• Use a new FINE cartridge for replacement. Installing a used FINE cartridge may cause the nozzles to
clog.
Furthermore, with such a FINE cartridge, the printer will not be able to inform you when to replace the
FINE cartridge properly.
• Once a FINE cartridge has been installed, do not remove it from the printer and leave it out in the
open. This will cause the FINE cartridge to dry out, and the printer may not operate properly when it
is reinstalled. To maintain optimal printing quality, use a FINE cartridge within six months of first use.
Note
• For Windows, if a FINE cartridge runs out of ink, you can print with either color or black FINE
cartridge, in whichever ink remains, only for a while. However the print quality may be reduced
compared to when printing with both cartridges. We recommend to use a new FINE cartridge in order
to obtain optimum qualities.
Even when printing with one ink only, print with leaving the empty FINE cartridge installed. If either of
the color FINE cartridge or black FINE cartridge is not installed, an error occurs and the printer
cannot print.
For information on how to configure this setting, see below.
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• Color ink may be consumed even when printing a black-and-white document or when black-and-
white printing is specified.
Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of the
print head, which may be necessary to maintain the performance of the printer. When ink runs out,
replace the FINE cartridge immediately with a new one.
1. Make sure that the power is turned on.
2. Retract the paper output tray and the output tray extension.
3. Open the cover.
The FINE cartridge holder moves to the replacement position.
Caution
• Do not hold the FINE cartridge holder to stop or move it forcibly. Do not touch the FINE
cartridge holder until it stops completely.
Important
• The inside of the printer may be stained with ink. Be careful not to stain your hands or clothing
when replacing the FINE cartridge. You can easily wipe off the ink from the inside of the printer
with tissue paper or the like.
• Do not touch the metallic parts or other parts inside the printer.
• If the cover is left open for more than 10 minutes, the FINE cartridge holder moves to the far left
and an error occurs. In this case, close the cover, then open it again.
4. Remove the empty FINE cartridge.
1. Push down the FINE cartridge until it clicks.
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2. Remove the FINE cartridge.
Important
• Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area.
• Discard the empty FINE cartridge according to the local laws and regulations regarding disposal
of consumables.
5. Prepare a new FINE cartridge.
1. Take a new FINE cartridge out of its package and remove the protective tape (C) gently.
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Important
• If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area.
Handle a FINE cartridge carefully.
• Be careful not to stain your hands and the surrounding area with ink on the removed protective
tape.
• Do not reattach the protective tape once you have removed it. Discard it according to the local
laws and regulations regarding disposal of consumables.
• Do not touch the electrical contacts or print head nozzle on a FINE cartridge. The printer may
not print properly if you touch them.
6. Install the FINE cartridge.
1. Insert the new FINE cartridge at a slant into the FINE cartridge holder.
The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be
installed into the right slot.
Important
• Insert the FINE cartridge gently so that it does not hit the electrical contacts on the FINE cartridge
holder.
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2. Push the FINE cartridge in and up firmly until it snaps into place.
Important
• Check if the FINE cartridge is installed correctly.
65
• The printer cannot print unless both the color FINE cartridge and black FINE cartridge are
installed. Be sure to install both cartridges.
7. Close the cover.
Note
• If the error code is displayed on the LCD after the cover is closed, take appropriate action.
• The printer may make noise during operation.
8. Adjust the print head position.
After replacing the FINE cartridge, align the print head.
Note
• When print head alignment is performed, the printer starts cleaning the print head automatically
before printing the print head alignment sheet. Do not perform any other operations until the
printer completes the cleaning of the print head.
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Checking the Ink Status with the Ink Lamps on the Operation Panel
Note
• The ink level detector is mounted on the printer to detect the remaining ink level. The printer considers
as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level. If
you install a used FINE cartridge, the indicated ink level of it may not be correct. In such case, refer to
the ink level information only as a guide.
• When remaining ink cautions or errors occur, the ink lamps and the Alarm lamp will flash to inform you
of the error. Also the error code is displayed on the LCD. Check the error code and take appropriate
action.
In the copy standby mode, you can check the ink status with the Color Ink lamp and Black Ink lamp.
* All the lamps on the operation panel are shown lit in the figure below for explanatory purposes.
(A) Alarm lamp
(B) Black Ink lamp
(C) Color Ink lamp
Color Ink lamp or Black Ink lamp lights
The ink is running low. Prepare a new ink cartridge. The resulting print quality may not be satisfactory, if
printing is continued under this condition.
Color Ink lamp or Black Ink lamp flashes, while Alarm lamp flashes
An error has occurred.
* For some types of errors, the Alarm lamp may not flash.
Note
• You can also check the ink status on the computer screen.
• For Windows:
• For Mac OS:
Checking Ink Status from Your Computer
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Ink Tips
How is ink used for various purposes other than printing?
Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the
print head to maintain the optimal printing quality.
The printer has the function to automatically clean the ink jet nozzles to prevent clogging. In the cleaning
procedure, used ink for nozzle cleaning is limited to a small amount.
Does black-and-white printing use color ink?
Black-and-white printing may use ink other than black ink depending on the type of printing paper or the
settings of the printer driver. So, color ink is consumed even when printing in black-and-white.
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Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned
printed ruled lines), perform the maintenance procedure below.
Important
• Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge.
Note
• Check if ink remains in the FINE cartridge.
Check if the FINE cartridge is installed correctly.
Also check if the protective tape on the bottom of the FINE cartridge is removed.
• For Windows, increasing the print quality in the printer driver settings may improve the print result.
Changing the Print Quality and Correcting Image Data
When the Print Results Are Blurred or Uneven:
Step1
Print the nozzle check pattern.
From the printer
From the computer
• For Windows:
Printing a Nozzle Check Pattern
• For Mac OS:
Printing a Nozzle Check Pattern
Step2
If there are missing lines or horizontal white streaks in the pattern:
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Step3
Clean the print head.
From the printer
From the computer
• For Windows:
Cleaning the Print Heads
• For Mac OS:
Cleaning the Print Heads
After cleaning the print head, print and examine the nozzle check pattern:
If the problem is not resolved after performing from step 1 to step 3 twice:
Step4
Clean the print head deeply.
From the printer
From the computer
• For Windows:
Cleaning the Print Heads
• For Mac OS:
Cleaning the Print Heads
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.
If the problem is still not resolved:
Step5
Replace the FINE cartridge.
Note
• If the problem is still not resolved after replacing the FINE cartridge, contact your nearest Canon
service center to request a repair.
When the Print Results Are Not Even such as the Ruled Lines Are
Misaligned:
Step
Align the print head.
From the printer
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From the computer
• For Windows:
Adjusting Print Head Position
• For Mac OS:
Adjusting Print Head Position
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Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
Note
• If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE
cartridge whose ink is low.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1. Make sure that the power is turned on.
2. Load a sheet of A4 or Letter-sized plain paper on the rear tray.
After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD. Press
the Paper Select button to select "A4" or "LTR", and press the OK button.
3. Pull out the paper output tray and the output tray extension.
4. Press the Setup button until "1" appears on the LCD.
5. Press the Black button or the Color button.
The nozzle check pattern will be printed.
Do not perform any other operations until the printer completes the printing of the nozzle check pattern.
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Examining the Nozzle Check Pattern
Examine the nozzle check pattern, and clean the print head if necessary.
1. Check if there are missing lines in the pattern (A) or horizontal white streaks in the pattern
(B).
If there are missing lines in the pattern (A):
Cleaning the print head is required.
(C) Good
(D) Bad (lines are missing)
If there are horizontal white streaks in the pattern (B):
Cleaning the print head is required.
(E) Good
(F) Bad (horizontal white streaks are present)
If any color in the pattern (A) or the pattern (B) is not printed:
(Example: Magenta pattern is not printed)
Cleaning the print head is required.
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Cleaning the Print Head
Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check
pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head
consumes ink, so clean the print head only when necessary.
1. Make sure that the power is turned on.
2. Press the Setup button until "2" appears on the LCD.
3. Press the Black button or the Color button.
The printer starts cleaning the print head.
The cleaning will be complete when the ON lamp lights after flashing.
Do not perform any other operations until the printer completes the cleaning of the print head. This takes
about 1 minute.
4. Check the print head condition.
Note
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Deep Print Head Cleaning
If print quality does not improve by the standard cleaning of the print head, clean the print head deeply.
Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean
the print head deeply only when necessary.
1. Make sure that the power is turned on.
2. Press the Setup button until "3" appears on the LCD.
3. Press the Black button or the Color button.
The printer starts cleaning the print head deeply.
The cleaning will be complete when the ON lamp lights after flashing.
Do not perform any other operations until the printer completes the deep cleaning of the print head. This
takes about 1 to 2 minutes.
4. Check the print head condition.
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.
If the problem is still not resolved after replacing the FINE cartridge, contact your nearest Canon service
center to request a repair.
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Aligning the Print Head
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head
position.
Note
• If the remaining ink level is low, the print head alignment sheet will not be printed correctly.
Replace the FINE cartridge whose ink is low.
You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)*
* Be sure to use paper that is white and clean on both sides.
1. Make sure that the power is turned on.
2. Load a sheet of A4 or Letter-sized plain paper on the rear tray.
After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD. Press
the Paper Select button to select "A4" or "LTR", and press the OK button.
3. Pull out the paper output tray and the output tray extension.
4. Press the Setup button until "4" appears on the LCD.
5. Press the Black button or the Color button.
The print head alignment sheet will be printed.
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Important
• Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled,
it may not be scanned properly.
• If the print head alignment sheet was not printed correctly, press the Stop button, then redo this
procedure from the beginning.
6. Load the print head alignment sheet on the platen glass.
Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark
on the bottom right corner of the sheet with the alignment mark
.
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7. Close the document cover gently, then press the Black button or the Color button.
The printer starts scanning the print head alignment sheet, and the print head position will be adjusted
automatically.
The print head position adjustment will be complete when the ON lamp lights after flashing.
Remove the print head alignment sheet on the platen glass.
Important
• Do not open the document cover or move the print head alignment sheet on the platen glass until
adjusting the print head position is complete.
• If adjusting the print head position has failed, the Alarm lamp flashes. Press the OK button to
release the error, then take appropriate action.
Note
• If the print results are still not satisfactory after adjusting the print head position as described above,
adjust the print head position manually from the computer.
• For Windows:
Adjusting Print Head Position
• For Mac OS:
Adjusting Print Head Position
• To print and check the current head position adjustment values, press the Setup button until "6"
appears on the LCD, and press the Black button or the Color button.
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Cleaning Paper Feed Rollers
If the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the paper feed rollers.
You need to prepare: a sheet of A4 or Letter-sized plain paper or cleaning sheet available on the
market
1. Make sure that the power is turned on.
2. Remove any paper from the rear tray.
3. Clean the paper feed rollers without paper.
1. Press the Setup button until "7" appears on the LCD.
2. Press the Black button or the Color button.
The paper feed rollers will rotate as it is cleaned.
4. Clean the paper feed rollers with paper.
1. Make sure that the paper feed rollers have stopped rotating, load a sheet of A4 or Letter-sized
plain paper or cleaning sheet available on the market on the rear tray.
After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD. Press
the Paper Select button to select "A4" or "LTR", and press the OK button.
2. Pull out the paper output tray and the output tray extension.
3. Press the Black button or the Color button.
The printer starts cleaning. The cleaning will be complete when the paper is ejected.
5. Press the Stop button.
If the problem is not resolved after cleaning the paper feed rollers on the rear tray, turn off the power, unplug
the power cord, then wipe the paper feed rollers (B) located inside the rear tray with a moistened cotton
swab or the like while rotating the white plastic part (A) manually. Perform this operation two or more times.
Do not touch the rollers (B) with your fingers.
82
After cleaning the paper feed rollers, turn on the power, then clean the paper feed rollers again.
If the problem is not resolved after cleaning the paper feed rollers, contact your nearest Canon service
center to request a repair.
83
Cleaning Inside the Printer (Bottom Plate Cleaning)
Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get
dirty, so we recommend performing cleaning regularly.
You need to prepare: a sheet of A4 or Letter-sized plain paper*
* Be sure to use a new piece of paper.
1. Make sure that the power is turned on and remove any paper from the rear tray.
2. Prepare paper.
1. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the paper.
2. Load only this sheet of paper on the rear tray with the open side facing you.
3. Pull out the paper output tray and the output tray extension.
3. Press the Setup button until "8" appears on the LCD.
4. Press the Black button or the Color button.
The paper cleans the inside of the printer as it feeds through the printer.
Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning
again.
Note
• When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.
If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be
stained. Wipe off any ink from the protrusions using a cotton swab or the like.
Important
• Be sure to turn off the power and unplug the power cord before cleaning the printer.
84
85
Safety Precautions
Choosing a location
• Do not install the printer in a location that is unstable or subject to excessive vibration.
• Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close
to a heating source.
To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in
• Do not place the printer on a thick rug or carpet.
• Do not place the printer with its back attached to the wall.
Power Supply
• Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the
power cord if necessary.
• Never remove the plug by pulling on the cord.
Pulling the cord may damage the power cord, leading to possible fire or electrical shock.
• Do not use an extension lead/cord.
Working Around the Printer
• Never put your hands or fingers in the printer while it is printing.
• When moving the printer, carry the printer at both ends. In case the printer weighs more than 14 kg, it
is recommended to have two people lifting the printer. Accidental dropping of the printer may cause
• Do not place any object on the printer. Especially do not place metal objects (paper clips, staples,
etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer.
• Do not transport or use the printer on a slant, vertically or upside-down, as the ink may leak and
damage the printer.
• When loading a thick book on the platen glass, do not press hard on the Document Cover. The platen
glass may break and cause injury.
Print Heads/Ink Tanks/FINE Cartridges
• Keep ink tanks out of the reach of children. In case ink is accidentally licked or swallowed, rinse out
mouth or give one or two glasses of water to drink. If irritation or discomfort occurs, obtain medical
advice immediately.
• In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with
skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice
immediately.
• Never touch the electrical contacts on a print head or FINE cartridges after printing.
The metal parts may be very hot and could cause burns.
• Do not throw ink tanks and FINE cartridges into fire.
• Do not attempt to disassemble or modify the print head, ink tanks, and FINE cartridges.
88
Regulatory Information
Users in the U.S.A.
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10462 (Contains FCC Approved WLAN Module K30365)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If
such changes or modifications should be made, you could be required to stop operation of the equipment.
FCC ID:AZDK30365
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The equipment complies with FCC radiation exposure limits for at uncontrolled equipment. This
equipment should be installed and operated with minimum distance at least 20cm between the radiator
and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or
operated with any other antenna or transmitter.
Canon U.S.A., Inc.
One Canon Park
Melville, New York 11747
1-800-652-2666
About Radio Waves
Do not use this product near medical equipment or electronic equipment. Radio wave interference can
affect the operation or performance of the equipment.
89
Users in Canada
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and
meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and
operated keeping the radiator at least 20cm or more away from person's body (excluding extremities:
hands, wrists, feet and ankles).
Pour les usagers résidant au Canada
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Cet équipement est conforme aux limites d'exposition aux rayonnements énoncées pour un
environnement non contrôlé et respecte les règles d'exposition aux fréquences radioélectriques (RF)
CNR-102 de l'IC. Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus
entre le dispositif rayonnant et le corps (à l'exception des extrémités : mains, poignets, pieds et chevilles).
Environmental Information
Reducing your environmental impact
Power Consumption and Operational Modes
The amount of electricity a device consumes depends on the way the device is used. This product is
designed and set in a way to allow you to reduce the power consumption. After the last print it switches
to Ready Mode. In this mode it can print again immediately if required. If the product is not used for a
time, the device switches to its Sleep Mode. The devices consume less power (Watt) in these modes.
®
Energy Star
®
The Energy Star programme is a voluntary scheme to promote the development and purchase of
energy efficient models, which help to minimise environmental impact.
®
Products which meet the stringent requirements of the Energy Star programme for both environmental
®
benefits and the amount of energy consumption will carry the Energy Star logo accordingly.
Paper types
This product can be used to print on both recycled and virgin paper (certified to an environmental
stewardship scheme), which complies with EN12281 or a similar quality standard. In addition it can
2
support printing on media down to a weight of 64g/m , lighter paper means less resources used and a
lower environmental footprint for your printing needs.
90
91
WEEE (EU&EEA)
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
This symbol indicates that this product is not to be disposed of with your household waste, according to
the WEEE Directive (2012/19/EU) and national legislation. This product should be handed over to a
designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product
or to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper
handling of this type of waste could have a possible negative impact on the environment and human
health due to potentially hazardous substances that are generally associated with EEE. At the same time,
your cooperation in the correct disposal of this product will contribute to the effective usage of natural
resources. For more information about where you can drop off your waste equipment for recycling, please
contact your local city office, waste authority, approved WEEE scheme or your household waste disposal
service. For more information regarding return and recycling of WEEE products, please visit www.canon-
europe.com/weee.
Nur für Europäische Union und EWR (Norwegen, Island und Liechtenstein)
Dieses Symbol weist darauf hin, dass dieses Produkt gemäß der EU-Richtlinie über Elektro- und
Elektronik-Altgeräte (2012/19/EU) und nationalen Gesetzen nicht über den Hausmüll entsorgt werden
darf. Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden. Dies kann z.
B. durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer autorisierten
Sammelstelle für die Wiederaufbereitung von Elektro- und Elektronik-Altgeräten geschehen. Der
unsachgemäße Umgang mit Altgeräten kann aufgrund potentiell gefährlicher Stoffe, die generell mit
Elektro- und Elektronik-Altgeräten in Verbindung stehen, negative Auswirkungen auf die Umwelt und die
menschliche Gesundheit haben. Durch die umweltgerechte Entsorgung dieses Produkts tragen Sie
außerdem zu einer effektiven Nutzung natürlicher Ressourcen bei. Informationen zu Sammelstellen für
Altgeräte erhalten Sie bei Ihrer Stadtverwaltung, dem öffentlich-rechtlichen Entsorgungsträger, einer
autorisierten Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihrem örtlichen
Entsorgungsunternehmen. Weitere Informationen zur Rückgabe und Entsorgung von Elektro- und
Elektronik-Altgeräten finden Sie unter www.canon-europe.com/weee.
Union Européenne, Norvège, Islande et Liechtenstein uniquement.
Ce symbole indique que ce produit ne doit pas être jeté avec les ordures ménagères, conformément à la
directive DEEE (2012/19/UE) et à la réglementation de votre pays. Ce produit doit être confié au
distributeur à chaque fois que vous achetez un produit neuf similaire, ou à un point de collecte mis en
92
place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques et
Électroniques (DEEE). Le traitement inapproprié de ce type de déchet risque d'avoir des répercussions
sur l'environnement et la santé humaine, du fait de la présence de substances potentiellement
dangereuses généralement associées aux équipements électriques et électroniques. Parallèlement, votre
entière coopération dans le cadre de la mise au rebut correcte de ce produit favorisera une meilleure
utilisation des ressources naturelles. Pour plus d'informations sur les points de collecte des équipements
à recycler, contactez vos services municipaux, les autorités locales compétentes, le plan DEEE approuvé
ou le service d'enlèvement des ordures ménagères. Pour plus d'informations sur le retour et le recyclage
des produits DEEE, consultez le site: www.canon-europe.com/weee.
Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen, IJsland en
Liechtenstein)
Dit symbool geeft aan dat dit product in overeenstemming met de AEEA-richtlijn (2012/19/EU) en de
nationale wetgeving niet mag worden afgevoerd met het huishoudelijk afval. Dit product moet worden
ingeleverd bij een aangewezen, geautoriseerd inzamelpunt, bijvoorbeeld wanneer u een nieuw
gelijksoortig product aanschaft, of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en
elektronische apparatuur (EEA). Een onjuiste afvoer van dit type afval kan leiden tot negatieve effecten op
het milieu en de volksgezondheid als gevolg van potentieel gevaarlijke stoffen die veel voorkomen in
elektrische en elektronische apparatuur (EEA). Bovendien werkt u door een juiste afvoer van dit product
mee aan het effectieve gebruik van natuurlijke hulpbronnen. Voor meer informatie over waar u uw
afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw
woonplaats, de reinigingsdienst, of het afvalverwerkingsbedrijf. U kunt ook het schema voor de afvoer van
afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het
inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon-
europe.com/weee.
Sólo para la Unión Europea y el Área Económica Europea (Noruega,
Islandia y Liechtenstein)
Este símbolo indica que este producto no debe desecharse con los desperdicios domésticos, de acuerdo
con la directiva RAEE (2012/19/UE) y con la legislación nacional. Este producto debe entregarse en uno
de los puntos de recogida designados, como por ejemplo, entregándolo en el lugar de venta al comprar
un producto similar o depositándolo en un lugar de recogida autorizado para el reciclado de residuos de
aparatos eléctricos y electrónicos (RAEE). La manipulación inapropiada de este tipo de desechos podría
tener un impacto negativo en el entorno y la salud humana, debido a las sustancias potencialmente
peligrosas que normalmente están asociadas con los RAEE. Al mismo tiempo, su cooperación a la hora
de desechar correctamente este producto contribuirá a la utilización eficazde los recursos naturales. Para
más información sobre cómo puede eliminar el equipo para su reciclado, póngase en contacto con las
autoridades locales, con las autoridades encargadas de los desechos, con un sistema de gestión RAEE
93
autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de la
devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee.
Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega,
Islàndia i Liechtenstein)
Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acord amb la
Directiva RAEE (2012/19/UE) i la legislació nacional. Aquest producte s’hauria de lliurar en un dels punts
de recollida designats, com per exemple, intercanviant-lo un per un en comprar un producte similar o
lliurant-lo en un lloc de recollida autoritzat per al reciclatge de residus d’aparells elèctrics i electrònics
(AEE). La manipulació inadequada d’aquest tipus de residus podria tenir un impacte negatiu en l’entorn i
en la salut humana, a causa de les substàncies potencialment perilloses que normalment estan
associades als AEE. Així mateix, la vostra cooperació a l’hora de llençar correctament aquest producte
contribuirà a la utilització efectiva dels recursos naturals. Per a més informació sobre els punts on podeu
lliurar aquest producte per procedir al seu reciclatge, adreceu-vos a la vostra oficina municipal, a les
autoritats encarregades dels residus, al pla de residus homologat per la RAEE o al servei de recollida de
deixalles domèstiques de la vostra localitat. Per a més informació sobre la devolució i el reciclatge de
productes RAEE, visiteu www.canon-europe.com/weee.
Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein)
Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla Direttiva
RAEE (2012/19/UE) e alla normativa locale vigente. Il prodotto deve essere smaltito presso un centro di
raccolta differenziata, un distributore autorizzato che applichi il principio dell'"uno contro uno", ovvero del
ritiro della vecchia apparecchiatura elettrica al momento dell'acquisto di una nuova, o un impianto
autorizzato al riciclaggio dei rifiuti di apparecchiature elettriche ed elettroniche. La gestione impropria di
questo tipo di rifiuti può avere un impatto negativo sull'ambiente e sulla salute umana causato dalle
sostanze potenzialmente pericolose che potrebbero essere contenute nelle apparecchiature elettriche ed
elettroniche. Un corretto smaltimento di tali prodotti contribuirà inoltre a un uso efficace delle risorse
naturali ed eviterà di incorrere nelle sanzioni amministrative di cui all'art. 255 e successivi del Decreto
Legislativo n. 152/06. Per ulteriori informazioni sullo smaltimento e il recupero dei Rifiuti di
Apparecchiature Elettriche ed Elettroniche, consultare la Direttiva RAEE, rivolgersi alle autorità
competenti, oppure visitare il sito www.canon-europe.com/weee.
Apenas para a União Europeia e AEE (Noruega, Islândia e Liechtenstein)
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Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a Directiva
REEE (2012/19/UE) e a legislação nacional. Este produto deverá ser colocado num ponto de recolha
designado, por exemplo, num local próprio autorizado quando adquirir um produto semelhante novo ou
num local de recolha autorizado para reciclar resíduos de equipamentos eléctricos e electrónicos (EEE).
O tratamento inadequado deste tipo de resíduo poderá causar um impacto negativo no ambiente e na
saúde humana devido às substâncias potencialmente perigosas normalmente associadas aos
equipamentos eléctricos e electrónicos. Simultaneamente, a sua cooperação no tratamento correcto
deste produto contribuirá para a utilização eficaz dos recursos naturais. Para mais informações sobre os
locais onde o equipamento poderá ser reciclado, contacte os serviços locais, a autoridade responsável
pelos resíduos, o esquema REEE aprovado ou o serviço de tratamento de lixo doméstico. Para mais
informações sobre a devolução e reciclagem de produtos REEE, vá a www.canon-europe.com/weee.
Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein)
Dette symbol angiver, at det pågældende produkt ikke må bortskaffes sammen med dagrenovation jf.
direktivet om affald af elektrisk og elektronisk udstyr (WEEE) (2012/19/EU) og gældende national
lovgivning. Det pågældende produkt skal afleveres på et nærmere specificeret indsamlingssted, f.eks. i
overensstemmelse med en godkendt én-til-én-procedure, når du indkøber et nyt tilsvarende produkt, eller
produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald. Forkert håndtering af denne
type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de
potentielt sundhedsskadelige stoffer, der generelt kan forefindes i elektrisk og elektronisk udstyr. Når du
foretager korrekt bortskaffelse af det pågældende produkt, bidrager du til effektiv brug af
naturressourcerne. Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på
genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om
returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon-
europe.com/weee.
Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και
Λιχτενστάιν)
Αυτό το σύμβολο υποδηλώνει ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά
απορρίμματα, σύμφωνα με την Οδηγία σχετικά με τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού
(ΑΗΗΕ) (2012/19/ΕΕ) και την εθνική σας νομοθεσία. Αυτό το προϊόν πρέπει να παραδίδεται σε
καθορισμένο σημείο συλλογής, π.χ. σε μια εξουσιοδοτημένη βάση ανταλλαγής όταν αγοράζετε ένα νέο
παρόμοιο προϊόν ή σε μια εξουσιοδοτημένη θέση συλλογής για την ανακύκλωση των αποβλήτων
Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού (ΗΗΕ). Ο ακατάλληλος χειρισμός αυτού του τύπου αποβλήτων
μπορεί να έχει αρνητικό αντίκτυπο στο περιβάλλον και την υγεία του ανθρώπου, λόγω δυνητικώς
επικίνδυνων ουσιών που γενικά συνδέονται με τον ΗΗΕ. Ταυτόχρονα, η συνεργασία σας όσον αφορά τη
σωστή απόρριψη αυτού του προϊόντος θα συμβάλει στην αποτελεσματική χρήση των φυσικών πόρων.
Για περισσότερες πληροφορίες σχετικά με τα σημεία όπου μπορείτε να απορρίψετε τον εξοπλισμό σας για
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ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, το
εγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών αποβλήτων. Για περισσότερες
πληροφορίες σχετικά με την επιστροφή και την ανακύκλωση των προϊόντων ΑΗΗΕ, επισκεφθείτε την
τοποθεσία www.canon-europe.com/weee.
Gjelder kun den europeiske union og EØS (Norge, Island og Liechtenstein)
Dette symbolet indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold til
WEEE-direktiv (2012/19/EU) og nasjonal lov. Produktet må leveres til et dertil egnet innsamlingspunkt, det
vil si på en autorisert en-til-en-basis når du kjøper et nytt lignende produkt, eller til et autorisert
innsamlingssted for resirkulering av avfall fra elektrisk og elektronisk utstyr (EE-utstyr). Feil håndtering av
denne typen avfall kan være miljø- og helseskadelig på grunn av potensielt skadelige stoffer som ofte
brukes i EE-utstyr. Samtidig bidrar din innsats for korrekt avhending av produktet til effektiv bruk av
naturressurser. Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å
kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du
finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee.
Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
Tämä tunnus osoittaa, että sähkö- ja elektroniikkalaiteromua koskeva direktiivi (SER-direktiivi,
2012/19/EU) sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana. Tuote
on vietävä asianmukaiseen keräyspisteeseen, esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta
ostettaessa tai viralliseen sähkö- ja elektroniikkalaiteromun keräyspisteeseen. Sähkö- ja
elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska
laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Lisäksi tuotteen asianmukainen
hävittäminen säästää luonnonvaroja. Lisätietoja sähkö- ja elektroniikkalaiteromun keräyspisteistä saat
kaupunkien ja kuntien tiedotuksesta, jätehuoltoviranomaisilta, sähkö- ja elektroniikkalaiteromun
kierrätysjärjestelmän ylläpitäjältä ja jätehuoltoyhtiöltä. Lisätietoja sähkö- ja elektroniikkalaiteromun
keräyksestä ja kierrätyksestä on osoitteessa www.canon-europe.com/weee.
Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein)
Den här symbolen visar att produkten enligt WEEE-direktivet (2012/19/EU) och nationell lagstiftning inte
får sorteras och slängas som hushållsavfall. Den här produkten ska lämnas in på en därför avsedd
insamlingsplats, t.ex. på en återvinningsstation auktoriserad att hantera elektrisk och elektronisk
utrustning (EE-utrustning) eller hos handlare som är auktoriserade att byta in varor då nya, motsvarande
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köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön och
människors hälsa på grund av de potentiellt farliga ämnen som kan återfinnas i elektrisk och elektronisk
utrustning. Din medverkan till en korrekt avfallshantering av den här produkten bidrar dessutom till en
effektiv användning av naturresurserna. Kontakta ditt lokala kommunkontor, berörd myndighet, företag för
avfallshantering eller ta del av en godkänd WEEE-organisation om du vill ha mer information om var du
kan lämna den kasserade produkten för återvinning. För mer information om inlämning och återvinning av
WEEE-produkter, se www.canon-europe.com/weee.
Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko)
Tento symbol znamená, že podle směrnice o OEEZ (2012/19/EU) a podle vnitrostátních právních
předpisů nemá být tento výrobek likvidován s odpadem z domácností. Tento výrobek má být vrácen do
sběrného místa, např. v rámci autorizovaného systému odběru jednoho výrobku za jeden nově prodaný
podobný výrobek nebo v autorizovaném sběrném místě pro recyklaci odpadních elektrických a
elektronických zařízení (OEEZ). Nevhodné nakládání s tímto druhem odpadu by mohlo mít negativní
dopad na životní prostředí a lidské zdraví, protože elektrická a elektronická zařízení zpravidla obsahují
potenciálně nebezpečné látky. Vaše spolupráce na správné likvidaci tohoto výrobku současně napomůže
efektivnímu využívání přírodních zdrojů. Další informace o místech sběru vašeho odpadního zařízení
k recyklaci vám sdělí místní úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu,
sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a
recyklace OEEZ naleznete na adrese www.canon-europe.com/weee.
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein)
országaiban
Ez a szimbólum azt jelzi, hogy a helyi törvények és a WEEE-irányelv (2012/19/EU) szerint a termék nem
kezelhető háztartási hulladékként. A terméket a kijelölt nyilvános gyűjtőpontokon kell leadni, például
hasonló cserekészülék vásárlásakor, illetve bármelyik, elektromos és elektronikai berendezésekből
származó hulladék (WEEE) átvételére feljogosított gyűjtőponton. Az ilyen jellegű hulladékok a nem
megfelelő kezelés esetén a bennük található veszélyes anyagok révén ártalmasak lehetnek a környezetre
és az emberek egészségére. Továbbá, a termékből származó hulladék megfelelő kezelésével
hozzájárulhat a természetes nyersanyagok hatékonyabb hasznosításához. A berendezésekből származó,
újrahasznosítható hulladékok elhelyezésére vonatkozó további tudnivalókért forduljon a helyi
önkormányzathoz, a közterület-fenntartó vállalathoz, a háztartási hulladék begyűjtését végző vállalathoz,
illetve a hivatalos WEEE-képviselethez. További tudnivalókat a WEEE-termékek visszajuttatásáról és
újrahasznosításáról a www.canon-europe.com/weee.
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Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i
Liechtenstein)
Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprzętu elektrycznego i
elektronicznego (2012/19/UE) oraz przepisami lokalnymi nie należy wyrzucać tego produktu razem z
odpadami gospodarstwa domowego. Produkt należy przekazać do wyznaczonego punktu gromadzenia
odpadów, np. firmie, od której kupowany jest nowy, podobny produkt lub do autoryzowanego punktu
gromadzenia zużytego sprzętu elektrycznego i elektronicznego w celu poddania go recyklingowi.
Usuwanie tego typu odpadów w nieodpowiedni sposób może mieć negatywny wpływ na otoczenie i
zdrowie innych osób ze względu na niebezpieczne substancje stosowane w takim sprzęcie. Jednocześnie
pozbycie się zużytego sprzętu w zalecany sposób przyczynia się do właściwego wykorzystania zasobów
naturalnych. Aby uzyskać więcej informacji na temat punktów, do których można dostarczyć sprzęt do
recyklingu, prosimy skontaktować się z lokalnym urzędem miasta, zakładem utylizacji odpadów,
skorzystać z instrukcji zatwierdzonej dyrektywą WEEE lub skontaktować się z przedsiębiorstwem
zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego
sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee.
Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko)
Tento symbol znamená, že podľa Smernice 2012/19/EÚ o odpade z elektrických a elektronických
zariadení (OEEZ) a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu
s komunálnym odpadom. Produkt je potrebné odovzdať do určenej zberne, napr. prostredníctvom výmeny
za kúpu nového podobného produktu, alebo na autorizované zberné miesto, ktoré spracúva odpad z
elektrických a elektronických zariadení (EEZ). Nesprávna manipulácia s takýmto typom odpadu môže mať
negatívny vplyv na životné prostredie a ľudské zdravie, pretože elektrické a elektronické zariadenia
obsahujú potenciálne nebezpečné látky. Spoluprácou na správnej likvidácii produktu prispejete
k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o mieste recyklácie opotrebovaných
zariadení získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od
spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke:
www.canon-europe.com/weee.
Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein)
See sümbol näitab, et antud toodet ei tohi vastavalt elektri- ja elektroonikaseadmete jäätmeid käsitlevale
direktiivile (2012/19/EL) ning teie riigis kehtivatele õigusaktidele utiliseerida koos olmejäätmetega. Antud
toode tuleb anda selleks määratud kogumispunkti, nt müügipunkt, mis on volitatud üks ühe vastu
vahetama, kui ostate uue sarnase toote, või elektri- ja elektroonikaseadmete jäätmete ümbertöötlemiseks
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mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete
tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase
valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet
leitate ka Interneti-leheküljelt www.canon-europe.com/weee.
Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai)
Šis simbols norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu
atkritumiem (EEIA) un vietējiem tiesību aktiem no šī izstrādājuma nedrīkst atbrīvoties, izmetot to kopā ar
sadzīves atkritumiem. Šis izstrādājums ir jānodod piemērotā savākšanas vietā, piemēram, apstiprinātā
veikalā, kur iegādājaties līdzīgu jaunu produktu un atstājat veco, vai apstiprinātā vietā izlietotu elektrisko
un elektronisko iekārtu pārstrādei. Nepareiza šāda veida atkritumu apsaimniekošana var apdraudēt vidi
un cilvēka veselību tādu iespējami bīstamu vielu dēļ, kas parasti ir elektriskajās un elektroniskajās
iekārtās. Turklāt jūsu atbalsts pareizā šāda veida atkritumu apsaimniekošanā sekmēs efektīvu dabas
resursu izmantošanu. Lai saņemtu pilnīgāku informāciju par vietām, kur izlietoto iekārtu var nodot
pārstrādei, sazinieties ar vietējo pašvaldību, atkritumu savākšanas atbildīgo dienestu, pilnvarotu EEIA
struktūru vai sadzīves atkritumu apsaimniekošanas iestādi. Lai saņemtu plašāku informāciju par elektrisko
un elektronisko iekārtu nodošanu pārstrādei, apmeklējiet tīmekļa vietni www.canon-europe.com/weee.
Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui)
Šis ženklas reiškia, kad gaminio negalima išmesti su buitinėmis atliekomis, kaip yra nustatyta Direktyvoje
(2012/19/ES) ir nacionaliniuose teisė aktuose dėl EEĮ atliekų tvarkymo. Šį gaminį reikia atiduoti į tam
skirtą surinkimo punktą, pvz., pagal patvirtintą keitimo sistemą, kai perkamas panašus gaminys, arba į
elektros ir elektroninės įrangos (EEĮ) atliekų perdirbimo punktą. Netinkamas tokios rūšies atliekų
tvarkymas dėl elektros ir elektroninėje įrangoje esančių pavojingų medžiagų gali pakenkti aplinkai ir
žmonių sveikatai. Padėdami užtikrinti tinkamą šio gaminio šalinimo tvarką, kartu prisidėsite prie
veiksmingo gamtos išteklių naudojimo. Jei reikia daugiau informacijos, kaip šalinti tokias atliekas, kad jos
būtų toliau perdirbamos, kreipkitės į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas,
patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės
informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon-
europe.com/weee.
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
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Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo ne
smete odvreči v gospodinjske odpadke. Ta izdelek morate odložiti na ustrezno zbiralno mesto, na primer
pri pooblaščenem prodajalcu, ko kupite podoben nov izdelek ali na zbiralno mesto za recikliranje
električne in elektronske opreme. Neprimerno ravnanje s takšnimi odpadki lahko negativno vpliva na
okolje in človekovo zdravje zaradi nevarnih snovi, ki so povezane z električno in elektronsko opremo. S
pravilno odstranitvijo izdelka hkrati prispevate tudi k učinkoviti porabi naravnih virov. Če želite več
informacij o tem, kje lahko odložite odpadno opremo za recikliranje, pokličite občinski urad, komunalno
podjetje ali službo, ki skrbi za odstranjevanje odpadkov, ali si oglejte načrt OEEO. Če želite več informacij
o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee.
Само за Европейския съюз и ЕИП (Норвегия, Исландия и Лихтенщайн)
Този символ показва, че този продукт не трябва да се изхвърля заедно с битовите отпадъци,
съгласно Директивата за ИУЕЕО (2012/19/ЕC) и Вашето национално законодателство. Този
продукт трябва да бъде предаден в предназначен за целта пункт за събиране, например на база
размяна, когато купувате нов подобен продукт, или в одобрен събирателен пункт за рециклиране
на излязло от употреба електрическо и електронно оборудване (ИУЕЕО). Неправилното третиране
на този тип отпадъци може да доведе до евентуални отрицателни последствия за околната среда
и човешкото здраве поради потенциално опасните вещества, които обикновено са свързани с ЕЕО.
В същото време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за
ефективното използване на природните ресурси. Повече информация относно местата, където
може да предавате излязло от употреба оборудване за рециклиране, може да получите от
местните власти, от органа, отговорен за отпадъците и от одобрена система за излязло от
употреба ЕЕО или от Вашата местна служба за битови отпадъци. За повече информация относно
връщането и рециклирането на продукти от излязло от употреба ЕЕО посетете www.canon-
europe.com/weee.
Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi Liechtenstein)
Acest simbol indică faptul că acest produs nu trebuie aruncat o dată cu reziduurile menajere, în
conformitate cu Directiva DEEE (Directiva privind deşeurile de echipamente electrice şi electronice)
(2012/19/UE) şi legile naţionale. Acest produs trebuie transportat la un punct de colectare special, de
exemplu un centru care preia produsele vechi atunci când achiziţionaţi un produs nou similar, sau la un
punct de colectare autorizat pentru reciclarea deşeurilor provenite de la echipamentele electrice şi
electronice (EEE). Mânuirea necorespunzătoare a acestor tipuri de deşeuri poate avea un impact negativ
asupra mediului înconjurător şi sănătăţii indivizilor, din cauza substanţelor potenţial nocive care sunt în
general asociate cu EEE. În acelaşi timp, cooperarea dvs. la reciclarea corectă a acestui produs va
contribui la utilizarea efectivă a resurselor naturale. Pentru mai multe informaţii privind locurile de reciclare
a deşeurilor provenite de la echipamente, contactaţi biroul primăriei locale, autoritatea responsabilă cu
colectarea deşeurilor, schema DEEE aprobată sau serviciul de colectare a deşeurilor menajere. Pentru
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mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/
weee.
Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn)
Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi
(2012/19/EC) i vašem nacionalnom zakonu. Ovaj proizvod je potrebno predati na posebno mjesto za
sakupljanje otpada, npr. na ovlašteno mjesto gdje možete zamijeniti staro za novo ukoliko kupujete novi
sličan proizvod ili na ovlašteno mjesto za sakupljanje rabljene električne i elektroničke opreme (EEE) za
recikliranje. Nepropisno rukovanje ovom vrstom otpada može imati negativan učinak na okolinu i zdravlje
ljudi zbog supstanci koje su potencijalno opasne za zdravlje, a općenito se povezuju s EEE. Istovremeno,
vaša će suradnja kroz propisno odlaganje ovog proizvoda doprinijeti efektivnoj uporabi prirodnih resursa.
Za više informacija o tome gdje možete odložiti svoj otpad za recikliranje obratite se vašem lokalnom
gradskom uredu, komunalnoj službi, odobrenom WEEE programu ili službi za odlaganje kućnog otpada.
Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www.canon-europe.com/weee.
Korisnici u Srbiji
Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa
WEEE Direktivom (2012/19/EU) i nacionalnim zakonima. Ovaj proizvod treba predati određenom centru
za prikupljanje, npr. na osnovi "jedan-za-jedan" kada kupujete sličan novi proizvod, ili ovlašćenom centru
za prikupljanje za reciklažu istrošene električne i elektronske opreme (EEE). Nepravilno rukovanje ovom
vrstom otpada može da ima moguće negativne posledice po životnu sredinu i ljudsko zdravlje usled
potencijalno opasnih materijala koji se uglavnom vezuju za EEE. U isto vreme, vaša saradnja na
ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Za više
informacija o tome gde možete da predate vašu staru opremu radi recikliranje, vas molimo, da
kontaktirate lokalne gradske vlasti, komunalne službe, odobreni plan reciklaže ili Gradsku čistoću. Za više
informacija o vraćanju i recikliranju WEEE proizvoda, posetite stranicu www.canon-europe.com/weee.
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Legal Restrictions on Scanning/Copying
Scanning, printing, copying, or modifying copies of the following may be punishable under law.
This list is non-exhaustive. When in doubt, check with a local legal representative.
• Paper money
• Money orders
• Certificates of deposit
• Postage stamps (canceled or uncanceled)
• Identification badges or insignia
• Selective service or draft papers
• Checks or drafts issued by governmental agencies
• Motor vehicle licenses and certificates of title
• Traveler's checks
• Food stamps
• Passports
• Immigration papers
• Internal revenue stamps (canceled or uncanceled)
• Bonds or other certificates of indebtedness
• Stock certificates
• Copyrighted works or works of art, without the owner's consent
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Transporting Your Printer
When relocating the printer, make sure of the following.
Important
• Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient
protective material to ensure safe transport.
• With the FINE cartridge left installed in the printer, press the ON button to turn off the power. This
allows the printer to automatically cap the print head, thus preventing it from drying.
• After packing, do not tilt the box containing the printer or turn it on its side or upside down. Doing so
may cause the ink to leak during transport and cause damage to the printer.
• When a shipping agent is handling transport of the printer, have its box marked "THIS SIDE UP" to
keep the printer with its bottom facing down. Mark also with "FRAGILE" or "HANDLE WITH CARE".
1. Turn the printer off.
Important
• Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or
damage to the printer, making the printer unable to print.
3. Retract the paper output tray and the output tray extension, then close the paper support.
4. Unplug the printer cable from the computer and from the printer, then unplug the power
cord from the printer.
5. Use adhesive tape to secure all the covers on the printer to keep them from opening during
transportation. Then pack the printer in the plastic bag.
6. Attach the protective material to the printer when packing the printer in the box.
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When repairing, lending, or disposing of the printer
If you have entered personal data, passwords and/or other security settings on the printer, such information
may be stored in the printer.
When sending the printer for repair, lending or transferring the printer to another person, or disposing of the
printer, please be sure to follow the steps below in order to delete such information and prevent third parties
from accessing it.
1. Press the Setup button until "17" appears on the LCD.
2. Press the Color button or the Black button.
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Keeping Print Quality High
The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.
Always observe the following rules for optimal printing quality.
Note
• Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint-
stick, or bleed if water or sweat comes in contact with the printed area.
Never unplug the power cord until the power is turned off!
If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to
prevent from drying. If you unplug the power cord from the wall outlet before the ON lamp is turned off, the
print head will not be capped properly and this will cause drying or clogging.
Print periodically!
Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time, even if it is
capped, the print head too, may become dried or clogged if the printer has not been used for a long time.
We recommend you to use the printer at least once a month.
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Front View
(1) document cover
Open to load an original on the platen glass.
(2) paper support
Open to load paper on the rear tray.
(3) paper guide
Align with the left side of the paper stack.
(4) rear tray
Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same
time, and fed automatically one sheet at a time.
(5) cover
Open to replace the FINE cartridge or remove jammed paper inside the printer.
(6) paper output tray
Printed paper is ejected. Pull out it before printing.
(7) output tray extension
Extend to support ejected paper. Extend it when printing.
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(8) operation panel
Use to change the settings of the printer or to operate it.
(9) platen glass
Load an original here.
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Rear View
(1) power cord connector
Plug in the supplied power cord.
(2) USB port
Plug in the USB cable to connect the printer with a computer.
Important
• Do not touch the metal casing.
• Do not plug in or unplug the USB cable while the printer is printing or scanning originals with the
computer.
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Inside View
(1) FINE cartridge (ink cartridges)
A replaceable cartridge that integrates print head and ink tank.
(2) FINE cartridge holder
Install the FINE cartridge.
The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be
installed into the right slot.
Note
Important
• The area around the parts (A) may be splattered with ink. This does not affect the performance of the
printer.
• Do not touch the parts (A). The printer may not print properly if you touch them.
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Operation Panel
* All lamps on the operation panel are shown lit in the figure below for explanatory purposes.
(1) ON button
Turns the power on or off. Before turning on the power, make sure that the document cover is closed.
(2) ON lamp
Lights after flashing when the power is turned on.
(3) Network button
Activates/deactivates the wireless LAN.
(4) Direct button
Activates/deactivates Wireless Direct.
(5) Information button
Starts printing network settings information.
(6) Setup button
Select a menu to perform printer maintenance and to change printer settings. Pressing this button
repeatedly switches the segment display on the LCD.
(7) Alarm lamp
Lights or flashes when an error occurs.
(8) ink lamps
Light or flash when ink runs out, etc.
The upper lamp indicates the black FINE cartridge status, the lower lamp the color FINE cartridge
status.
(9) LCD (Liquid Crystal Display)
Displays the number of copies, maintenance code, error code or various icons.
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(10) Paper Select button
Select the paper size of the printer.
(11) OK button
Finalizes the selection of paper size setting. This button is also used to resolve an error.
(12) Stop button
Cancels operations. You can press this button to cancel a print, copy, or scan job in progress. Holding
this button down lets you select maintenance options or printer settings.
(13) Black button*
Starts black & white copying. You can also press this button to finalize your selection for the setting
item.
(14) Color button*
Starts color copying. You can also press this button to finalize your selection for the setting item.
* In the software applications or manuals, the Color and Black buttons are collectively called the "Start" or
"OK" button.
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Confirming that the Power Is On
The ON lamp is lit when the printer is turned on.
Even if the LCD is off, if the ON lamp is lit, the printer is on.
Note
• It may take a while for the printer to start printing immediately after you turn on the printer.
• The LCD will turn off if the printer is not operated for about 10 minutes. To restore the display, press
any button except the ON button or perform the print operation. You cannot change the wait time before
the LCD turns off.
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Turning the Printer On and Off
Turning on the printer
1. Press the ON button to turn on the printer.
The ON lamp flashes and then remains lit.
Note
• It may take a while for the printer to start printing immediately after you turn on the printer.
• You can set the printer to automatically turn on when a print or scan operation is performed
from a computer connected by USB cable or wireless network. This feature is set to off by
default. For details on the auto power on feature, see below.
From the printer
Turning on/off Printer Automatically
From the computer
• For Windows:
• For Mac OS:
Managing the Printer Power
Turning off the printer
1. Press the ON button to turn off the printer.
When the ON lamp stops flashing, the printer is turned off.
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Important
lamp is off.
Note
• You can set the printer to automatically turn off when no operations are performed or no print
jobs are sent to the printer for a certain interval. This is the default setting. For details on the
auto power off feature, see below.
From the printer
Turning on/off Printer Automatically
From the computer
• For Windows:
• For Mac OS:
Managing the Printer Power
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Checking the Power Plug/Power Cord
Unplug the power cord once a month to confirm that the power plug/power cord does not have anything
unusual described below.
• The power plug/power cord is hot.
• The power plug/power cord is rusty.
• The power plug/power cord is bent.
• The power plug/power cord is worn.
• The power plug/power cord is split.
Caution
• If you find anything unusual with the power plug/power cord described above, Unplugging the Printer
and call for service. Using the printer with one of the unusual conditions above may cause a fire or an
electric shock.
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Unplugging the Printer
To unplug the power cord, follow the procedure below.
Important
• When you unplug the power cord, press the ON button, then confirm that the ON lamp is off.
Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print
head and print quality may be reduced.
1. Press the ON button to turn the printer off.
2. Confirm that the ON lamp is off.
3. Unplug the power cord.
The specification of the power cord differs depending on the country or region of use.
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Indication of LCD
The number of copies, maintenance code, error code or various icons is displayed on the LCD.
(1) Network status
Appears when Wireless LAN is enabled.
(2) Current network status
Displays the current network status.
The icon differs depending on the network of use or the network status.
(Signal strength: 81 % or more): You can use the printer over a wireless LAN without any
problems.
(Signal strength: 51 % or more): The problem such as the printer cannot print may occur
according to the network status. We recommends placing the printer near the wireless router.
(Signal strength: 50 % or less): The problem such as the printer cannot print may occur. Place
the printer near the wireless router.
Wireless LAN is enabled but the printer is not connected to the wireless router.
(3) Direct
Appears when Wireless Direct is enabled.
(4) Setup
Appears by pressing the Setup button. During this icon, select a menu to perform printer maintenance
and to change printer settings.
(5) Segment display
Displays the number of copies, maintenance code, or error code.
The number from 0 to 19 or alphabet is displayed.
(6) Paper status
Appears during paper loaded on the rear tray. This icon also flashes while you select the paper size
after pressing the Paper Select button.
* This icon does not appear if the paper mismatch detection function is disable.
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(7) Paper size
Displays the current paper size. The paper size also flashes while you select the paper size after
pressing the Paper Select button.
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Changing the Print Options
You can change the detailed printer driver settings for print data that is sent from an application software.
Specify this option if you encounter print failures such as part of an image data being cut off.
2. Click Print Options... on the Page Setup tab
The Print Options dialog box opens.
Note
• When you use the XPS printer driver, the functions available to you are different.
3. Change the individual settings
If necessary, change the setting of each item, and then click OK.
The Page Setup tab is displayed again.
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Registering a Frequently Used Printing Profile
You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab.
Unnecessary printing profiles can be deleted at any time.
Registering a Printing Profile
2. Set the necessary items
From Commonly Used Settings on the Quick Setup tab, select the printing profile to be used and if
necessary, change the settings after Additional Features.
You can also register necessary items on the Main and Page Setup tabs.
3. Click Save...
The Save Commonly Used Settings dialog box opens.
4. Save the settings
Enter a name in the Name field. If necessary, click Options..., set the items, and then click OK.
In the Save Commonly Used Settings dialog box, click OK to save the print settings and return to the
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Quick Setup tab.
The name and icon are displayed in Commonly Used Settings.
Important
• To save the page size, orientation, and number of copies that was set in each sheet, click Options...,
and check each item.
Note
• When you re-install the printer driver or upgrade the printer driver version, the print settings that are
already registered will be deleted from Commonly Used Settings.
Registered print settings cannot be saved and preserved. If a profile is deleted, register the print
settings again.
Deleting Unnecessary Printing Profile
1. Select the printing profile to be deleted
Select the printing profile you want to delete from the Commonly Used Settings list on the Quick
Setup tab.
2. Delete the printing profile
Click Delete. When the confirmation message appears, click OK.
The selected printing profile is deleted from the Commonly Used Settings list.
Note
• Printing profiles that are registered in the initial settings cannot be deleted.
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Setting the FINE Cartridge to be Used
This feature enables you to specify the most appropriate FINE cartridge among installed cartridges
according to an intended use.
2. Click Print Options... on the Page Setup tab
The Print Options dialog box appears.
3. Select the FINE cartridge to be used from Print With
Select the FINE cartridge to be used for printing and click OK.
When you perform printing, the specified FINE cartridge will be used.
Important
• When the following settings are specified, Black Only does not function because the printer uses the
color FINE cartridge to print documents.
• Other than Plain Paper, Ink Jet Hagaki (A), Hagaki K (A), Hagaki (A), or Hagaki is selected for
Media Type on the Main tab
• Borderless is selected from the Page Layout list on the Page Setup tab
• Do not detach the FINE cartridge that is not in use. Printing cannot be performed while either FINE
cartridge is detached.
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Managing the Printer Power
This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool.
Power Off
The Power Off function turns off the printer. When you use this function, you will not be able to turn the
printer on from the Canon IJ Printer Assistant Tool.
1. Open Canon IJ Printer Assistant Tool
2. Execute power off
Click Power Off. When the confirmation message appears, click OK.
The printer power switches off.
Auto Power
Auto Power allows you to set Auto Power On and Auto Power Off.
The Auto Power On function automatically turns on the printer when data is received.
The Auto Power Off function automatically turns off the printer when there are no operations from the
printer driver or the printer for a specified period of time.
1. Open the Canon IJ Printer Assistant Tool
2. Make sure that the printer is on and then click Auto Power
The Auto Power Settings dialog box opens.
Note
• If the printer is off or if communication between the printer and the computer is disabled, an
error message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
3. If necessary, complete the following settings:
Auto Power On
Specifying Enable from the list will turn the printer on upon receipt of print data.
Auto Power Off
Specify the time from the list. When this time lapses without any operations from the printer driver
or the printer, the printer is turned off automatically.
4. Apply the settings
Click OK. When the confirmation message appears, click OK.
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The setting is enabled after this. When you want to disable this function, select Disable from the list
according to the same procedure.
Note
• When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto
Power On setting.
When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable,
"Printer is offline" is displayed.
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Changing the Printer Operation Mode
If necessary, switch between various modes of printer operation.
Custom Settings
1. Open the Canon IJ Printer Assistant Tool
2. Make sure that the printer is on, and then click Custom Settings
The Custom Settings dialog box opens.
Note
• If the printer is off or if communication between the printer and the computer is disabled, an
error message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
3. If necessary, complete the following settings:
Align heads manually
Usually, the Print Head Alignment function in the Canon IJ Printer Assistant Tool is set to
automatic head alignment, but you can change it to manual head alignment.
If the printing results of automatic print head alignment are not satisfactory, perform manual head
alignment.
Check this check box to perform the manual head alignment. Uncheck this check box to perform
the automatic head alignment.
Rotate 90 degrees left when orientation is [Landscape]
On the Page Setup tab, you can change the rotation direction of the Landscape in the
Orientation.
To rotate the print data 90 degrees to the left during printing, select this item. To rotate the print
data 90 degrees to the right during printing, clear this item.
Important
• Do not change this setting while the print job is displayed in the print wait list. Otherwise,
characters may be omitted or the layout may become corrupt.
Don't detect mismatch of paper settings when printing from computer
When printing documents from your computer, the paper loaded in the printer and the paper size
setting on the printer driver do not match, this setting disables the message display and allows
you to continue printing.
To disable detection of paper setting mismatches, select this check box.
Ink Drying Wait Time
You can set the length of the printer rest time until printing of the next page begins. Moving the
slider to the right increases the pause time, and moving the slider to the left decreases the time.
If the paper gets stained because the next page is ejected before the ink on the printed page
dries, increase the ink drying wait time.
Reducing the ink drying wait time speeds up printing.
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4. Apply the settings
Click OK and when the confirmation message appears, click OK.
The printer operates with the modified settings hereafter.
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Quiet setting
Enables this function on the printer if you want to reduce the operating noise, such as when printing at night.
Follow the procedure below to perform setting.
2. Press the Setup button until "12" appears on the LCD.
3. Press the Color button.
To disable the function, press the Black button.
Important
• Operating speed may be reduced compared to when the quiet mode is not selected.
Note
• You can set the quiet mode from the operation panel of the printer, the computer. No matter how
you set the quiet mode, the mode is applied when you perform operations from the operation
panel of the printer or printing and scanning from the computer.
• You can set the quiet mode from ScanGear (scanner driver) in Windows.
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Initializing Printer Settings
You can initialize the printer settings.
Important
• For Windows:
When using the printer over wireless LAN, note that initialization erases all network settings on the
printer, and printing operation from a computer over network may become impossible. To use the
printer over network, perform setup with the Setup CD-ROM or perform it according to the instructions
on our website.
• For Mac OS, Smartphone, or Tablet:
When using the printer over wireless LAN, note that initialization erases all network settings on the
printer, and printing operation from a computer over network may become impossible. To use the
printer over network, perform setup according to the instructions on our website.
Follow the procedure below to initialize the printer settings.
2. Press the Setup button until "17" appears on the LCD.
3. Press the Color button or the Black button.
All the printer settings are initialized. The administrator password specified by Remote UI or IJ Network
Device Setup Utility reverts to the default setting.
After resetting, perform setup again as necessary.
Note
• You cannot set the following setting items back to the default:
• The current position of the print head
• CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting
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Specifications
General Specifications
Printing resolution (dpi)
4800* (horizontal) x 1200 (vertical)
* Ink droplets can be placed with a pitch of 1/4800 inch at minimum.
Interface
USB Port:
Hi-Speed USB *1
LAN Port:
Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2
*1 A computer that complies with Hi-Speed USB standard is required. Since
the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can
be used at USB 1.1.
*2 Setup possible through Standard setup, WPS (Wi-Fi Protected Setup), WCN
(Windows Connect Now) or Easy wireless connect.
USB and LAN can be used at the same time.
8 inches/203.2 mm
Print width
Printable area
Borderless printing: Top/Bottom/Left/Right margin: 0.0 inch (0.0 mm)
Standard printing:
-Top margin:
• Square size: 0.24 inches (6.0 mm)
• Other sizes: 0.12 inches (3.0 mm)
-Bottom margin:
• Square size: 0.24 inches (6.0 mm)
• Other sizes: 0.20 inches (5.0 mm)
-Left margin:
• Letter/Legal: 0.26 inches (6.4 mm)
• Square size: 0.24 inches (6.0 mm)
• Other sizes: 0.14 inches (3.4 mm)
-Right margin:
• Letter/Legal: 0.25 inches (6.3 mm)
• Square size: 0.24 inches (6.0 mm)
• Other sizes: 0.14 inches (3.4 mm)
Operating environment
Temperature: 41 to 95 °F (5 to 35 °C)
Humidity: 10 to 90 % RH (no condensation)
* The performance of the printer may be reduced under certain temperature
and humidity conditions.
Recommended conditions:
Temperature: 59 to 86 °F (15 to 30 °C)
Humidity: 10 to 80 % RH (no condensation)
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* For the temperature and humidity conditions of papers such as photo paper,
refer to the paper's packaging or the supplied instructions.
Storage environment
Power supply
Temperature: 32 to 104 °F (0 to 40 °C)
Humidity: 5 to 95 % RH (no condensation)
AC 100-240 V, 50/60 Hz
(The supplied power cord is only for the country or region you purchased.)
Power consumption
Printing (Copy): Approx. 11 W
Standby (minimum): Approx. 1.7 W *1*2
OFF: Approx. 0.3 W *1
*1 Wireless LAN is active.
*2 The wait time for standby cannot be changed.
External dimensions
Approx. 17.2 (W) x 12.5 (D) x 5.8 (H) inches
Approx. 435 (W) x 316 (D) x 145 (H) mm
* With the Paper Support and Paper Output Tray retracted.
Weight
Approx. 8.5 lb (Approx. 3.9 kg)
* With the FINE Cartridges installed.
Canon FINE Cartridge
Total 1280 nozzles (BK 320 nozzles, C/M/Y each 320 nozzles)
Copy Specifications
Multiple copy
max. 20 pages
Scan Specifications
Scanner driver
Windows: TWAIN 1.9 Specification, WIA
Maximum scanning size
Scanning resolution
A4/Letter, 8.5" x 11.7"/216 x 297 mm
Optical resolution (horizontal x vertical) max: 600 x 1200 dpi *1
Interpolated resolution max: 19200 x 19200 dpi *2
*1 Optical Resolution represents the maximum sampling rate based on ISO
14473.
*2 Increasing the scanning resolution will limit the maximum possible scanning
area.
Gradation (Input / Output)
Gray: 16 bit/8 bit
Color: 48 bit/24 bit (RGB each 16 bit/8 bit)
Network Specifications
Communication protocol
TCP/IP
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Wireless LAN
Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b
Frequency bandwidth: 2.4 GHz
Channel: 1-11 or 1-13
* Frequency bandwidth and available channels differ depending on country or
region.
Communication distance: Indoors 164 feet/50 m
* Effective range varies depending on the installation environment and location.
Security:
WEP (64/128 bits)
WPA-PSK (TKIP/AES)
WPA2-PSK (TKIP/AES)
Setup:
WPS (Push button configuration/PIN code method)
WCN (WCN-NET)
Easy wireless connect
Other Features: Administration password
Minimum System Requirements
Conform to the operating system's requirements when higher than those given here.
Windows
Operating System
Windows 10, Windows 8.1
Windows 7 SP1
Note: Operation can only be guaranteed on a PC with pre-installed Windows
7 or later.
.NET Framework 4.5.2 or 4.6 is required.
Hard Disk Space
3 GB
Note: For bundled software installation.
The necessary amount of hard disk space may be changed without notice.
Display
XGA 1024 x 768
Mac OS
Operating System
Hard Disk Space
OS X v10.10.5 - OS X v10.11, macOS Sierra v10.12
1.5 GB
Note: For bundled software installation.
The necessary amount of hard disk space may be changed without notice.
Display
XGA 1024 x 768
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Other Supported OS
iOS, Android, Windows 10 Mobile
Some functions may not be available with the supported OS.
Refer to the Canon web site for details.
Mobile Printing Capability
Apple AirPrint
Google Cloud Print
PIXMA Cloud Link
• Internet connection or CD-ROM drive is required to install the software for Windows.
• Internet connection is required to use Easy-WebPrint EX and all the user's guide.
• Easy-WebPrint EX: Internet Explorer 8, 9, 10 and 11* (for Windows) is required.
• Windows: Some functions may not be available with Windows Media Center.
• Windows: The TWAIN driver (ScanGear) is based on the TWAIN 1.9 Specification and requires the
Data Source Manager bundled with the operating system.
• In an in-house network environment, the 5222 port must be open. Contact the network
administrator for details.
Information in this guide is subject to change without notice.
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Supported Media Types
For best results, choose paper designed for how you are printing. A variety of paper for documents as well
as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when
possible.
Media Types
Genuine Canon paper
Note
• For warnings on use of the non-printable side, see each product's usage information.
• For details on page sizes and media types, access the Canon website.
• Genuine Canon paper is not available in some countries or regions. Note that in the United States,
Canon paper is not sold by model number. Instead, purchase paper by name.
Paper for printing documents:
• Canon Red Label Superior <WOP111>
• Canon Océ Office Colour Paper <SAT213>
Paper for printing photos:
• Glossy Photo Paper "Everyday Use" <GP-501>
• Photo Paper Glossy <GP-701>
• Photo Paper Plus Glossy II <PP-201>
• Photo Paper Plus Glossy II <PP-301>
Paper other than genuine Canon paper
• Plain Paper (including recycled paper)
Paper Settings on the Printer Driver (Windows)
Note
• When printing photos saved on a PictBridge (Wireless LAN) compliant device, you must specify the
page size and media type.
Printing from Digital Camera
Page Sizes
You can use the following page sizes.
Note
• Page sizes and media types the printer supports differ depending on the OS you are using.
Standard sizes:
• Letter
• Legal
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• A4
• B5
• A5
• L(89x127mm)
• KG/4"x6"(10x15)
• 2L/5"x7"(13x18)
• Hagaki
• Square 5"x5" 127x127mm
Special sizes
Special page sizes must be within the following limits:
• Minimum size: 3.50 x 5.00 inches (89.0 x 127.0 mm)
• Maximum size: 8.50 x 26.61 inches (215.9 x 676.0 mm)
Paper Weight
You can use paper in the following weight range.
2
• 17 to 28 lb (64 to 105 g /m ) (plain paper other than genuine Canon paper)
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Paper Load Limit
Genuine Canon Paper
Paper for printing documents:
Media Name <Model No.>
Rear Tray
Approx. 60 sheets
Approx. 50 sheets
Paper Output Tray
Approx. 10 sheets
Approx. 10 sheets
Canon Red Label Superior <WOP111>
Canon Océ Office Colour Paper <SAT213>
Paper for printing photos:
Note
• For best results in continuous printing, remove printed sheets from the paper output tray to avoid
smearing or discoloration.
Paper
Out-
put
Media Name <Model No.>
Rear Tray
Tray
Glossy Photo Paper "Everyday Use" <GP-501>*1
mm): 10 sheets
4" x 6" (10 x 15 cm): 20 sheets
Photo Paper Glossy <GP-701>*1
mm): 10 sheets
4" x 6" (10 x 15 cm): 20 sheets
Photo Paper Plus Glossy II <PP-201>*1
Photo Paper Plus Glossy II <PP-301>*1
mm): 10 sheets
4" x 6" (10 x 15 cm): 20 sheets
mm): 10 sheets
4" x 6" (10 x 15 cm): 20 sheets
Paper other than Genuine Canon Paper
Common Name
Rear Tray
Paper Output Tray
Plain Paper (including recycled paper)*3
Approx. 60 sheets (10 sheets: Approx. 10 sheets
Legal)
*1 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding.
In this case, load one sheet at a time.
*2 For best results in continuous printing, remove printed paper from the paper output tray to avoid
smearing or discoloration.
*3 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high
or low temperature or humidity. In this case, load half the amount of paper or less.
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Unsupported Media Types
Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also
the printer to jam or malfunction.
• Folded, curled, or wrinkled paper
• Damp paper
2
• Paper that is too thin (weighing less than 17 lb (64 g /m ))
2
• Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine
paper)
• Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing
on paper smaller than A5)
• Picture postcards
• Postcards affixed with photos or stickers
• Envelopes
• Any type of paper with holes
• Paper that is not rectangular
• Paper bound with staples or glue
• Paper with an adhesive surface on the back such as label seal
• Paper decorated with glitter, etc.
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Handling Paper
• Be careful not to rub or scratch the surfaces of any types of paper when handling.
• Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print
quality may be degraded if the printing surface is smudged with sweat or oil that comes from your
hands.
• Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch
the printed surface as much as possible when handling. Due to the nature of the pigment ink, the ink on
the printed surface may be removed when being rubbed or scratched.
• Take out only the necessary number of paper from the package, just before printing.
• To avoid curling, when you do not print, put unused paper back into the package and keep it on a level
surface. And also, store it avoiding heat, humidity, and direct sunlight.
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Basic Printing Setup
4. Select frequently used settings
On the Quick Setup tab, use Commonly Used Settings to select from predefined print settings.
When you select a print setting, the settings for Additional Features, Media Type, and Printer Paper
Size automatically switch to the predefined values.
5. Select print quality
For Print Quality, select from High, Standard, or Draft.
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Important
• The print quality selections will differ depending on which print setting you select.
6. Click OK
The printer will now print using these settings.
Important
• When you select Always Print with Current Settings, the settings on the Quick Setup, Main, and
Page Setup tabs are saved, and those settings are used in subsequent printings.
152
Note
• If the paper size in the printer driver does not match the one registered on the printer, an error may
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Paper Settings on the Printer Driver
When you use this printer, selecting a media type that matches the print purpose will help you achieve the
best print results.
You can use the following media types on this printer.
Canon genuine papers (Document Printing)
Media name <Model No.>
Media Type in the printer driver
Plain Paper
Canon Red Label Superior <WOP111>
Canon Océ Office Colour Paper <SAT213> Plain Paper
Canon genuine papers (Photo Printing)
Media name <Model No.>
Media Type in the printer driver
Photo Paper Plus Glossy II <PP-201/PP-301> Photo Paper Plus Glossy II
Glossy Photo Paper "Everyday Use" <GP-501> Glossy Photo Paper
Photo Paper Glossy <GP-701>
Glossy Photo Paper
Commercially available papers
Media name
Media Type in the printer driver
Plain Paper (including recycled paper) Plain Paper
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Setting a Page Size and Orientation
The paper size and orientation are essentially determined by the application software. When the page size
and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the
application software, you do not need to select them on the Page Setup tab.
When you are not able to specify them with the application software, the procedure for selecting a page size
and orientation is as follows:
You can also set page size and orientation on the Quick Setup tab.
2. Select the paper size
Select a page size from the Page Size list on the Page Setup tab.
3. Set Orientation
Select Portrait or Landscape for Orientation. Check Rotate 180 degrees check box when you want to
perform printing with the original being rotated 180 degrees.
4. Click OK
When you execute print, the document will be printed with the selected page size and the orientation.
Note
• If Normal-size is selected for Page Layout, then Automatically reduce large document that the
printer cannot output is displayed.
Normally, you can leave the check box checked. During printing, if you do not want to reduce large
documents that cannot be printed on the printer, uncheck the check box.
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Setting the Number of Copies and Printing Order
You can also set the number of copies on the Quick Setup tab.
2. Specify the number of copies to be printed
For Copies on the Page Setup tab, specify the number of copies to be printed.
3. Specify the print order
Check the Print from Last Page check box when you want to print from the last page in order, and
uncheck the check box when you want to print from the first page.
Check the Collate check box when you are printing multiple copies of a document and want to print out
all pages in each copy together. Uncheck this check box when you want to print all pages with the same
page number together.
• Print from Last Page:
/Collate:
• Print from Last Page:
/Collate:
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• Print from Last Page:
/Collate:
• Print from Last Page:
/Collate:
4. Click OK
When you execute print, the specified number of copies will be printed with the specified printing order.
Important
• When the application software that you used to create the document has the same function, specify the
settings on the printer driver. However, if the print results are not acceptable, specify the function
settings on the application software. When you specify the number of copies and the printing order with
both the application software and this printer driver, the number of copies may be multiplied numbers of
the two settings or the specified printing order may not be enabled.
• Print from Last Page appears grayed out and is unavailable when Tiling/Poster is selected for Page
Layout.
• When Booklet is selected for Page Layout, Print from Last Page and Collate appear grayed out and
cannot be set.
• When Duplex Printing (Manual) is selected, Print from Last Page appears grayed out and cannot be
set.
Note
• By setting both Print from Last Page and Collate, you can perform printing so that papers are collated
one by one starting from the last page.
These settings can be used in combination with Normal-size, Borderless, Fit-to-Page, Scaled, and
Page Layout.
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Execute Borderless Printing
The borderless printing function allows you to print data without any margin by enlarging the data so that it
extends slightly off the paper. In standard printing, margins are created around the document area.
However, in borderless printing function, these margins are not created. When you want to print data such
as a photo without providing any margin around it, set borderless printing.
You can also set borderless printing in Additional Features on the Quick Setup tab.
Setting Borderless Printing
2. Set borderless printing
Select Borderless from the Page Layout list on the Page Setup tab.
Click OK when the confirmation message appears.
When a message prompting you to change the media type appears, select a media type from the list
and click OK.
3. Check the paper size
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Check the Page Size list. When you want to change it, select another page size from the list. The list
displays only sizes that can be used for borderless printing.
4. Adjust the amount of extension from the paper
If necessary, adjust the amount of extension using the Amount of Extension slider.
Moving the slider to the right increases the amount extending off the paper, and moving the slider to
the left decreases the amount.
It is recommended to set the slider at the second position from the right for most cases.
Important
• When the Amount of Extension slider is set to the rightmost position, the back side of the
paper may become smudged.
5. Click OK
When you execute print, the data is printed without any margins on the paper.
Important
• When a page size that cannot be used for borderless printing is selected, the size is automatically
changed to the valid page sizes for borderless printing.
• When Borderless is selected, the Printer Paper Size, Duplex Printing (Manual), Stapling Side
settings, and the Stamp/Background... (Stamp...) button on the Page Setup tab appear grayed out
and are unavailable.
• When Plain Paper is selected from the Media Type list on the Main tab, you cannot perform
borderless printing.
• Depending on the type of the media used during borderless printing, the print quality may deteriorate
at the top and bottom of the sheet or stains may form.
• When the ratio of the height to the width differs from the image data, a portion of the image may not
be printed depending on the size of the media used.
In this case, crop the image data with an application software according to the paper size.
Expanding the Range of the Document to Print
Setting a large amount of extension allows you to perform borderless printing with no problems. However,
the portion of the document extending off the paper range will not be printed and for this reason, the
subjects around the perimeter of a photo may not be printed.
When you are not satisfied with the result of borderless printing, reduce the amount of extension. The
extension amount decreases as the Amount of Extension slider is moved to the left.
Important
• When the amount of extension is decreased, an unexpected margin may be produced on the print,
depending on the size of the paper.
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Note
• When the Amount of Extension slider is set to the leftmost position, image data will be printed in the
full size. If you set this when printing the address side of a postcard, the postal code of the sender is
printed in the correct position.
• When Preview before printing is checked on the Main tab, you can confirm whether there will be no
margin before printing.
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Scaled Printing
2. Set scaled printing
Select Scaled from the Page Layout list on the Page Setup tab.
3. Select the paper size of the document
Using Page Size, select the page size that is set with your application software.
4. Set the scaling rate by using one of the following methods:
• Select a Printer Paper Size
When the printer paper size is smaller than the Page Size, the page image will be reduced. When
the printer paper size is larger than the Page Size, the page image will be enlarged.
162
• Specify a scaling factor
Directly type in a value into the Scaling box.
The current settings are displayed in the settings preview on the left side of the printer driver.
5. Click OK
When you execute print, the document will be printed with the specified scale.
Important
• When the application software which you used to create the original has the scaled printing function,
configure the settings on your application software. You do not need to configure the same setting in
the printer driver.
163
Note
• Selecting Scaled changes the printable area of the document.
164
Page Layout Printing
The page layout printing function allows you to print more than one page image on a single sheet of paper.
2. Set page layout printing
Select Page Layout from the Page Layout list on the Page Setup tab.
The current settings are displayed in the settings preview on the left side of the printer driver.
3. Select the print paper size
Select the size of the paper loaded in the printer from the Printer Paper Size list.
4. Set the number of pages to be printed on one sheet and the page order
If necessary, click Specify..., specify the following settings in the Page Layout Printing dialog box, and
click OK.
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Page Layout
To change the number of pages to be printed on a single sheet of paper, select the number of
pages from the list.
Page Order
To change the page arrangement order, select a placement method from the list.
Page Border
To print a page border around each document page, check this check box.
5. Complete the setup
Click OK on the Page Setup tab.
When you execute print, the specified number of pages will be arranged on each sheet of paper in the
specified order.
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Tiling/Poster Printing
The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print
these pages on separate sheets of paper. You can also paste the pages together to create a large print like
a poster.
Setting Tiling/Poster Printing
2. Set tiling/poster printing
Select Tiling/Poster from the Page Layout list on the Page Setup tab.
The current settings are displayed in the settings preview on the left side of the printer driver.
3. Select the print paper size
Select the size of the paper loaded in the printer from the Printer Paper Size list.
4. Set the number of image divisions and the pages to be printed
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If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box,
and then click OK.
Image Divisions
Select the number of divisions (vertical x horizontal).
As the number of divisions increases, the number of sheets used for printing increases. If you are
pasting pages together to create a poster, increasing the number of divisions allows you to create
a larger poster.
Print "Cut/Paste" in margins
To leave out words "Cut" and "Paste", uncheck this check box.
Note
• This feature may be unavailable when certain printer drivers or operating environments are
used.
Print "Cut/Paste" lines in margins
To leave out cut lines, uncheck this check box.
Print page range
Specifies the printing range. Select All under normal circumstances.
To reprint only a specific page, select Pages and enter the page number you want to print. To
specify multiple pages, enter the page numbers by separating them with commas or by entering a
hyphen between the page numbers.
Note
• You can also specify the print range by clicking the pages in the settings preview.
5. Complete the setup
Click OK on the Page Setup tab.
When you execute print, the document will be divided into several pages during printing.
Printing Only Specific Pages
If ink becomes faint or runs out during printing, you can reprint only the specific pages by following the
procedure below:
1. Set the print range
In the settings preview on the left of the Page Setup tab, click the pages that do not need to be
printed.
The pages that were clicked are deleted, and only the pages to be printed are displayed.
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Note
• Click the deleted pages to display them again.
• Right-click the settings preview to select Print all pages or Delete all pages.
2. Complete the setup
After completing the page selection, click OK.
When you execute print, only specified pages will be printed.
Important
• Since tiling/poster printing enlarges the document when printing it, the print results may become coarse.
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Duplex Printing
You can also set duplex printing in Additional Features on the Quick Setup tab.
2. Set duplex printing
Check the Duplex Printing (Manual) check box on the Page Setup tab.
3. Select the layout
Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list.
4. Specify the side to be stapled
The best Stapling Side is selected automatically from the Orientation and Page Layout settings. To
change the setting, select another stapling side from the list.
5. Set the margin width
If necessary, click Specify Margin... and set the margin width, and then click OK.
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6. Complete the setup
Click OK on the Page Setup tab.
When you execute print, the document is first printed on one side of a sheet of paper. After one side is
printed, reload the paper correctly according to the message.
Then click Start Printing to print the opposite side.
Important
• When a media type other than Plain Paper is selected from Media Type on the Main tab, Duplex
Printing (Manual) appears grayed out and is unavailable.
• When Borderless, Tiling/Poster or Booklet is selected from the Page Layout list, Duplex Printing
(Manual) and Stapling Side appear grayed out and are unavailable.
Note
• If the back side of the paper becomes smudged during duplex printing, perform Bottom Plate Cleaning
in the Canon IJ Printer Assistant Tool.
Related Topics
Cleaning Inside the Printer
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Printing on Postcards
3. Select commonly used settings
Display the Quick Setup tab, and for Commonly Used Settings, select Standard.
4. Select the media type
For Media Type, select Ink Jet Hagaki (A), Ink Jet Hagaki, Hagaki K (A), Hagaki K, Hagaki (A), or
Hagaki.
Important
• This printer cannot print on postcards that have photos or stickers attached.
• When printing on each side of a postcard separately, you will get cleaner printing if you print the
message side first and then print the address side.
• The paper settings on the printer driver are different, depending on whether you are printing on
the address side or the message side.
5. Select the paper size
For Printer Paper Size, select Hagaki 100x148mm.
6. Set the print orientation
To print the address horizontally, set Orientation to Landscape.
7. Select the print quality
For Print Quality, select High or Standard, according to your purpose.
8. Click OK
When you execute printing, the data will be printed onto the postcard.
Important
• When you execute postcard printing, a guide message is displayed.
When the guide message is displayed, select Do not show this message again if you do not want any
guide messages to be displayed.
To display guide messages again, open the Maintenance tab and click View Printer Status to start the
Canon IJ Status Monitor.
On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting.
• When printing on media other than postcards, load the media according to usage method of that media,
and click Start Printing.
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Canon IJ Printer Driver
The Canon IJ printer driver (simply called printer driver below) is software that you install onto your
computer so that it can communicate with the printer.
The printer driver converts the print data created by your application software into data that your printer can
understand, and sends the converted data to the printer.
Because different printers support different data formats, you need a printer driver that supports your printer.
Printer Driver Types
You can install the XPS printer driver in addition to the normal printer driver.
The XPS printer driver is suited to printing from application software that supports XPS printing.
Important
• Note that if you want to use the XPS printer driver, the normal printer driver must also be installed.
Installing the Printer Driver
• To install the normal printer driver, install the driver from Start Setup Again on the setup CD-ROM
that came with your printer.
• To install the XPS printer driver, load the setup CD-ROM that comes with the printer, and then select
XPS Driver from Add Software.
Specifying the Printer Driver
To specify the printer driver, open the Print dialog box of the application software you are using, and
select "Canon XXX" (where "XXX" is your model name) to specify the regular printer driver or select
"Canon XXX XPS" (where "XXX" is your model name) to specify the XPS printer driver.
Displaying the Manual from the Printer Driver
To display the description of a setup tab from the printer driver's setup screen, click Help on that tab.
Related Topic
174
Opening Printer Driver's Setup Screen
You can display the printer driver's setup screen from your application software or by clicking the printer
icon.
Displaying the Printer Driver's Setup Screen from Your Application
Software
Perform this procedure to set up the print settings during printing.
1. Select print command from application software
The Print command can generally be found in the File menu.
2. Select your printer model, and click Preferences (or Properties)
The printer driver's setup screen appears.
Note
• Depending on the application software you are using, the command and menu names, and the
number of steps may vary. For details, refer to the operating instructions of your application
software.
Displaying the Printer Driver's Setup Screen by Clicking the Printer Icon
From the setup screen you can perform printer maintenance operations such as print head cleaning, or
set print settings to be shared by all application software.
1. Select Control Panel -> Hardware and Sound -> Devices and Printers
2. Right-click the icon of your model. When the menu appears, select Printing preferences
The printer driver's setup screen appears.
Important
• Opening the printer driver setup window through Printer properties displays such tabs
regarding the Windows functions as the Ports (or Advanced) tab. Those tabs do not appear
when opening through Printing preferences or application software. For tabs regarding
Windows functions, refer to the user's manual for the Windows.
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Canon IJ Status Monitor
The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress
of printing. You will know the status of the printer with graphics, icons, and messages.
Launching the Canon IJ Status Monitor
The Canon IJ Status Monitor launches automatically when print data is sent to the printer. When
launched, the Canon IJ Status Monitor appears as a button on the task bar.
Click the button of the status monitor displayed on the task bar. The Canon IJ Status Monitor appears.
Note
• To open the Canon IJ Status Monitor when the printer is not printing, open the printer driver setup
• The information displayed on the Canon IJ Status Monitor may differ depending on the country or
region where you are using your printer.
When Errors Occur
The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of
paper or if the ink is low).
176
In such cases, take the appropriate action as described.
177
Checking Ink Status from Your Computer
You can check the remaining ink level and the FINE cartridge types for your model.
2. Launching the Canon IJ Status Monitor
On the Maintenance tab, click View Printer Status.
3. Display Estimated ink levels
Ink status is displayed as an illustration.
Note
• The information displayed on the Canon IJ Status Monitor may differ depending on the country or
region where you are using your printer.
• When you receive a notice about the remaining ink level, a mark appears on the left of the ink
icon.
For example:
The ink is running low. Prepare a new ink cartridge.
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Instructions for Use (Printer Driver)
This printer driver is subject to the following restrictions. Keep the following points in mind when using the
printer driver.
Restrictions on the Printer Driver
• With some applications, the Copies setting in the Page Setup tab of the printer driver may not be
enabled.
In this case, use the copies setting in the Print dialog box of the application software.
• If the selected Language in the About dialog box of the Maintenance tab does not match the
operating system interface language, the printer driver setup window may not be displayed properly.
• Do not change the Advanced tab items of the printer properties. If you change any of the items, you
will not be able to use the following functions correctly.
Also, if Print to file is selected in the Print dialog box of the application software and with applications
that prohibit EMF spooling, such as Adobe Photoshop LE and MS Photo Editor, the following
functions will not operate.
◦ Preview before printing on the Main tab
◦ Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab
◦ Page Layout, Tiling/Poster, Booklet, Duplex Printing (Manual), Specify Margin..., Print from
Last Page, Collate, and Stamp/Background... (Stamp...) on the Page Setup tab
◦ Print a pattern for color adjustment on the Color Adjustment tab in the Manual Color
Adjustment dialog box
• Since the resolution in the preview display differs from the printing resolution, text and lines in the
preview display may appear different from the actual print result.
• With some applications, the printing is divided into multiple print jobs.
To cancel printing, delete all divided print jobs.
• If image data is not printed correctly, display the Print Options dialog box from the Page Setup tab
and change the setting of Disable ICM required from the application software. This may solve the
problem.
Note
• Disable ICM required from the application software cannot be used when the XPS printer
driver is used.
Points to Note About Applications with Restrictions
• There are following restrictions in Microsoft Word (Microsoft Corporation).
◦ When Microsoft Word has the same printing functions as the printer driver, use Word to specify
them.
◦ When Fit-to-Page, Scaled, or Page Layout is used for Page Layout on the Page Setup tab of
the printer driver, the document may not print normally in certain versions of Word.
◦ When Page Size in Word is set to "XXX Enlarge/Reduce", the document may not print normally in
certain versions of Word.
If this happens, follow the procedure below.
1. Open Word's Print dialog box.
paper size that you specified in Word.
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3. Set the Page Layout that you want, and then click OK to close the window.
4. Without starting printing, close the Print dialog box.
5. Open Word's Print dialog box again.
6. Open the printer driver setup window and click OK.
7. Start printing.
• If bitmap printing is enabled in Adobe Illustrator (Adobe Systems Incorporated), printing may take time
or some data may not be printed. Print after unchecking the Bitmap Printing check box in the Print
dialog box.
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Quick Setup tab Description
The Quick Setup tab is for registering commonly used print settings. When you select a registered setting,
the printer automatically switches to the preset items.
Commonly Used Settings
The names and icons of frequently used printing profiles are registered. When you select a printing
profile according to the purpose of the document, settings that match the purpose are applied.
In addition, functions that are thought to be useful for the selected printing profile are displayed in
Additional Features.
You can also change a printing profile and register it under a new name. You can delete the registered
printing profile.
You can rearrange the profiles either by dragging the individual profiles or by holding down the Ctrl key
and pressing the up or down arrow keys.
Standard
These are the factory settings.
If Page Size, Orientation, and Copies were set from the application software, those settings have
priority.
Photo Printing
If you select this setting when printing a photo, the photo paper and photo size generally used are
set. The Borderless Printing check box is checked automatically.
If Orientation and Copies were set from the application software, those settings have priority.
Business Document
Select this setting when printing a general document.
If Page Size, Orientation, and Copies were set from the application software, those settings have
priority.
Paper Saving
Select this setting to save paper when printing a general document. The 2-on-1 Printing and
Duplex Printing (Manual) check boxes are checked automatically.
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If Page Size, Orientation, and Copies were set from the application software, those settings have
priority.
Note
• The combination of the Additional Features that was displayed for the printing profile that had
been selected when the added printing profile was saved is also displayed when that added
printing profile is selected.
Save...
Click this button when you want to save the information that you set on the Quick Setup, Main, and
Page Setup tabs to Commonly Used Settings.
Delete
Deletes a registered printing profile.
Select the name of the setting to be deleted from Commonly Used Settings, and click Delete. When a
confirmation message is displayed, click OK to delete the specified printing profile.
Note
• Printing profiles that are registered in the initial settings cannot be deleted.
Settings Preview
The paper illustration shows how the original will be laid out on a sheet of paper.
You can check an overall image of the layout.
Preview before printing
Shows what the print result will look like before you actually print the data.
Check this check box to display a preview before printing.
Uncheck this check box if you do not want to display a preview.
Important
• To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4.5.2 or later
installed on your computer.
Additional Features
Displays the frequently used, convenient functions for the printing profile that you selected for
Commonly Used Settings on the Quick Setup tab.
When you move the mouse pointer near a function that can be changed, a description of that function is
displayed.
To enable a function, check the corresponding check box.
For some functions, you can set detailed settings from the Main and Page Setup tabs.
Important
• Depending on the printing profiles, certain function may be grayed out and you will not be able to
change them.
2-on-1 Printing
Prints two pages of the document, side by side, on one sheet of paper.
To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout,
Order.
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4-on-1 Printing
Prints four pages of the document, side by side, on one sheet of paper.
To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout,
Order.
Duplex Printing (Manual)
Select whether to print the document to both sides of the paper manually or to one side of the
paper.
To change the staple side or the margins, set the new values from the Page Setup tab.
Borderless Printing
Performs borderless printing without any margins on the paper.
With the borderless printing function, the document to be printed is enlarged, so that it extends
slightly off the paper. In other words, the document is printed without any margin.
To adjust the amount that the document extends beyond the paper, click the Page Setup tab,
choose Borderless, and enter the value in Amount of Extension.
Grayscale Printing
This function converts the data to monochrome data when printing your document.
Draft
This setting is appropriate for test printing.
Rotate 180 degrees
Prints the document by rotating it 180 degrees against the paper feed direction.
The width of print area and the amount of extension that are configured in other application
software will be reversed vertically and horizontally.
Color/Intensity Manual Adjustment
Select when you set the Color Correction method and individual settings such as Cyan, Magenta,
Yellow, Brightness, Intensity, and Contrast, etc.
Media Type
Selects a type of printing paper.
Select a media type that matches the paper that is loaded in the printer. This ensures that printing is
carried out properly for the specified paper.
Printer Paper Size
Selects the size of paper actually loaded into the printer.
Normally, the paper size is set automatically according to the output paper size setting, and the
document is printed with no scaling.
When you set 2-on-1 Printing or 4-on-1 Printing in Additional Features, you can manually set the
paper size with Page Size on the Page Setup tab.
If you select a paper size that is smaller than the Page Size, the document size will be reduced. If you
select a paper size that is larger, the document size will be enlarged.
vertical and horizontal dimensions for the paper size.
Orientation
Selects the printing orientation.
If the application used to create your document has a similar function, select the same orientation that
you selected in that application.
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Portrait
Prints the document so that its top and bottom positions are unchanged relative to the paper feed
direction. This is the default setting.
Landscape
Prints the document by rotating it 90 degrees relative to the paper feed direction.
You can change the rotation direction by going to the Canon IJ Printer Assistant Tool, opening the
Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is
[Landscape] check box.
To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left
when orientation is [Landscape] check box.
Print Quality
Selects your desired printing quality.
Select one of the following to set the print quality level that is appropriate for the purpose.
To set the print quality level individually, click the Main tab, and for Print Quality, select Custom. The
settings.
High
Gives priority to print quality over printing speed.
Standard
Prints with average speed and quality.
Draft
This setting is appropriate for test printing.
Paper Source
Shows the source from which paper is supplied.
Rear Tray
Paper is always supplied from the rear tray.
Copies
Specifies the number of copies you want to print. You can specify a value from 1 to 999.
Important
• When the application software that you used to create the document has the same function,
specify the settings on the printer driver. However, if the print results are not acceptable, specify
the function settings on the application software.
Always Print with Current Settings
Prints documents with the current settings starting from the next print execution.
When you select this function and then close the printer driver setup window, the information that you
set on the Quick Setup, Main, and Page Setup tabs are saved and printing with the same settings is
possible starting from the next print execution.
Important
• If you log on with a different user name, the settings that were set when this function was enabled
are not reflected in the print settings.
• If a setting was specified on the application software, it has priority.
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Defaults
Restores all the settings you have changed to their default values.
Click this button to return all settings on the Quick Setup, Main, and Page Setup tabs to their default
values (factory settings).
Save Commonly Used Settings dialog box
This dialog box allows you to save the information that you set on the Quick Setup, Main, and Page
Setup tabs and add the information to the Commonly Used Settings list on the Quick Setup tab.
Name
Enter the name for the printing profile you wish to save.
Up to 255 characters can be entered.
The name appears, with its associated icon, in the Commonly Used Settings list on the Quick
Setup tab.
Options...
Changes the details of printing profile to be saved.
Save Commonly Used Settings dialog box
Select the icons of the printing profiles to be registered to Commonly Used Settings, and change the
items to be saved in the printing profiles.
Icon
Select the icon for the printing profile you wish to save.
The selected icon appears, with its name, in the Commonly Used Settings list on the Quick
Setup tab.
Save the paper size setting
Saves the paper size to the printing profile in Commonly Used Settings.
To apply the saved paper size when the printing profile is selected, check this check box.
If this check box is unchecked, the paper size is not saved, and consequently the paper size setting
is not applied when the printing profile is selected. Instead the printer prints with the paper size
specified with the application software.
Save the orientation setting
Saves the Orientation to the printing profile in Commonly Used Settings.
To apply the saved print orientation when the printing profile is selected, check this check box.
If this check box is unchecked, the print orientation is not saved, and consequently the Orientation
setting is not applied when the printing profile is selected. Instead the printer prints with the print
orientation specified with the application software.
Save the copies setting
Saves the Copies setting to the printing profile in Commonly Used Settings.
To apply the saved copies setting when the printing profile is selected, check this check box.
If this check box is unchecked, the copies setting is not saved, and consequently the Copies
setting is not applied when the printing profile is selected. Instead the printer prints with the copies
setting specified with the application software.
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Custom Paper Size dialog box
This dialog box allows you to specify the size (width and height) of the custom paper.
Units
Select the unit for entering a user-defined paper size.
Paper Size
Specifies the Width and the Height of the custom paper. Measurement is shown according to the
units specified in Units.
Related Topics
Displaying the Print Results before Printing
Setting Paper Dimensions (Custom Size)
Printing a Color Document in Monochrome
Specifying Color Correction
Adjusting Color Balance
Adjusting Color Balance Using Sample Patterns (Printer Driver)
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
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Main tab Description
The Main tab allows you to create a basic print setup in accordance with the media type. Unless special
printing is required, normal printing can be performed just by setting the items on this tab.
Settings Preview
The paper illustration shows how the original will be laid out on a sheet of paper.
You can check an overall image of the layout.
Media Type
Selects a type of printing paper.
Select a media type that matches the paper that is loaded in the printer. This ensures that printing is
carried out properly for the specified paper.
Paper Source
Shows the source from which paper is supplied.
Rear Tray
Paper is always supplied from the rear tray.
Print Quality
Selects your desired printing quality.
Select one of the following to set the print quality level that is appropriate for the purpose.
Important
• Depending on the Media Type settings, the same print results may be produced even if the Print
Quality is changed.
High
Gives priority to print quality over printing speed.
Standard
Prints with average speed and quality.
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Draft
This setting is appropriate for test printing.
Custom
Select this when you want to set the printing quality level individually.
Set...
Select Custom for Print Quality to enable this button.
Color/Intensity
Selects color adjustment method.
Auto
Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast, and so on are adjusted
automatically.
Manual
Select when you set the individual settings such as Cyan, Magenta, Yellow, Brightness,
Intensity, and Contrast, etc. and Color Correction method.
Set...
Select Manual for Color/Intensity to enable this button.
In the Manual Color Adjustment dialog box, you can adjust individual color settings such as
Note
• If you want to use an ICC profile to adjust colors, use the Manual Color Adjustment dialog
box to set the profile.
Grayscale Printing
This function converts the data to monochrome data when printing your document.
Check this check box to print a color document in monochrome.
Preview before printing
Shows what the print result will look like before you actually print the data.
Check this check box to display a preview before printing.
Important
• To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4.5.2 or later
installed on your computer.
Defaults
Restores all the settings you have changed to their default values.
Clicking this button restores all the settings on the current screen to their default values (factory
settings).
Custom dialog box
Set the quality level, and select the desired print quality.
Quality
You can use the slider bar to adjust the print quality level.
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Important
• Certain print quality levels cannot be selected depending on the settings of Media Type.
Note
• The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore when
the slider bar is moved, the corresponding quality and value are displayed on the left. This is the
same as when the corresponding radio button is selected for Print Quality on the Main tab.
Color Adjustment Tab
This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow,
Brightness, Intensity, and Contrast options.
Preview
Shows the effect of color adjustment.
The color and brightness change when each item is adjusted.
Note
• The graphic is in monochrome when the Grayscale Printing check box is checked.
View Color Pattern
Displays a pattern for checking color changes produced by color adjustment.
If you want to display the preview image with a color pattern, check this check box.
Cyan / Magenta / Yellow
Adjusts the strengths of Cyan, Magenta, and Yellow.
Moving the slider to the right makes a color stronger, and moving the slider to the left makes a color
weaker.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
This adjustment changes the relative amount of ink of each color used, which alters the total color
balance of the document. Use your application if you want to change the total color balance
significantly. Use the printer driver only if you want to adjust the color balance slightly.
Important
• When Grayscale Printing is checked on the Main tab, Cyan, Magenta, and Yellow appear
grayed out and are unavailable.
Brightness
Selects the brightness of your print.
You cannot change the levels of pure white and black. However, the brightness of the colors between
white and black can be changed.
Intensity
Adjusts the overall intensity of your print.
Moving the slider to the right increases the intensity, and moving the slider to the left decreases the
intensity.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Contrast
Adjusts the contrast between light and dark in the image to be printed.
Moving the slider to the right increases the contrast, moving the slider to the left decreases the
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contrast.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Print a pattern for color adjustment
When the color balance or intensity/contrast is changed, the pattern printing function prints a list of
the adjustment results along with the adjustment values.
Select this function when printing a pattern for color adjustment.
Pattern Print preferences...
Check Print a pattern for color adjustment to enable this button.
Pattern Print dialog box
Performs the setup for printing of patterns that allow you to check the color balance and intensity/
contrast of documents.
Parameters to Adjust
Select the item to be checked by pattern printing.
Cyan/Magenta/Yellow
Prints a pattern that allows you to check the cyan/magenta/yellow balance.
Important
• When Grayscale Printing is checked on the Main tab, Cyan/Magenta/Yellow appear
grayed out and are unavailable.
Intensity/Contrast
Prints a pattern that allows you to check the intensity/contrast balance.
Printer Paper Size
Selects the paper size to be used for pattern printing.
This setting is linked to Printer Paper Size on the Page Setup tab.
Note
• Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot
be selected.
Amount of Pattern Instances
Sets the number of patterns to be printed.
You can select from Largest, Large, and Small. When you select a pattern size, the number of
patterns that can be printed is as follows:
Note
• Largest and Large cannot be selected when certain paper sizes or output paper sizes are
selected.
• The setting preview on the Main tab displays an image that allows you to check the overall
layout.
Largest
Cyan/Magenta/Yellow 37
Intensity/Contrast 49
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Large
Cyan/Magenta/Yellow 19
Intensity/Contrast 25
Small
Cyan/Magenta/Yellow 7
Intensity/Contrast 9
Color Variation Between Instances
Sets the amount of color change between neighboring patterns.
Select from Large, Medium, and Small. Large produces a large amount of change, and Small
produces a small amount of change.
Note
• Large is about double the size of Medium, and Small is about half the size of Medium.
Matching Tab
Allows you to select the method for adjusting colors to match the type of document to be printed.
Color Correction
Allows you to select Driver Matching, ICM (ICC Profile Matching), or None to match the purpose of
the print operation.
Important
• When Grayscale Printing is checked on the Main tab, Color Correction appears grayed out
and is unavailable.
Driver Matching
With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer.
ICM (ICC Profile Matching)
Adjusts the colors by using an ICC profile when printing.
Important
• If the application software is set so that ICM is disabled, ICM (ICC Profile Matching) is
unavailable for Color Correction and the printer may not be able to print the image data
properly.
None
Disables color adjustment with the printer driver.
Note
• In the XPS printer driver, ICM has become ICC Profile Matching.
Related Topics
Setting the Print Quality Level (Custom)
Adjusting Color Balance
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
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Adjusting Color Balance Using Sample Patterns (Printer Driver)
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
Specifying Color Correction
Adjusting Colors with the Printer Driver
Printing with ICC Profiles
Printing a Color Document in Monochrome
Displaying the Print Results before Printing
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Page Setup tab Description
The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab
allows you to set the number of copies and the order of printing. If the application which created the
document has a similar function, set them with the application.
Settings Preview
The paper illustration shows how the original will be laid out on a sheet of paper.
You can check an overall image of the layout.
Page Size
Selects a page size.
Ensure that you select the same page size as you selected within the application.
vertical and horizontal dimensions for the paper size.
Orientation
Selects the printing orientation.
If the application used to create your document has a similar function, select the same orientation that
you selected in that application.
Portrait
Prints the document so that its top and bottom positions are unchanged relative to the paper feed
direction. This is the default setting.
Landscape
Prints the document by rotating it 90 degrees relative to the paper feed direction.
You can change the rotation direction by going to the Canon IJ Printer Assistant Tool, opening the
Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is
[Landscape] check box.
To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left
when orientation is [Landscape] check box.
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Rotate 180 degrees
Prints the document by rotating it 180 degrees against the paper feed direction.
The width of print area and the amount of extension that are configured in other application software will
be reversed vertically and horizontally.
Printer Paper Size
Selects the size of paper actually loaded into the printer.
The default setting is Same as Page Size to perform normal-sized printing.
You can select a printer paper size when you select Fit-to-Page, Scaled, Page Layout, Tiling/Poster,
or Booklet for Page Layout.
If you select a paper size that is smaller than the Page Size, the document size will be reduced. If you
select a paper size that is larger, the document size will be enlarged.
vertical and horizontal dimensions for the paper size.
Page Layout
Selects the size of the document you want to print and the type of printing.
Normal-size
This is the normal printing method. Select this when you do not specify any page layout.
Automatically reduce large document that the printer cannot output
If the printer cannot print the paper size of a document, the printer can automatically reduce
the size when it prints the document.
Check this check box to reduce the size when printing the document.
Borderless
Chooses whether you are printing on a full page without any page margins or printing with page
margins.
In borderless printing, originals are enlarged to extend slightly off the paper. Thus, printing can be
performed without any margins (border).
Use Amount of Extension to adjust how much of the document extends off the paper during
borderless printing.
Amount of Extension
Adjusts how much of the document extends off the paper during borderless printing.
Moving the slider to the right increases the amount of extension and allows you to perform
borderless printing with no problems.
Moving the slider to the left reduces the amount of extension and expands the range of the
document to print.
Fit-to-Page
This function enables you to automatically enlarge or reduce documents to fit to the paper size
loaded in the printer without changing the paper size you specified in your application software.
Scaled
Documents can be enlarged or reduced to be printed.
Specify the size in Printer Paper Size, or enter the scaling ratio in the Scaling box.
Scaling
Specifies an enlargement or reduction ratio for the document you want to print.
Page Layout
Multiple pages of document can be printed on one sheet of paper.
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Specify...
Click this button to set details on page layout printing.
Tiling/Poster
This function enables you to enlarge the image data and divide the enlarged data into several
pages to be printed. You can also glue together these sheets of paper to create large printed
matter, such as a poster.
Specify...
Click this button to set details on tiling/poster printing.
Booklet
The booklet printing function allows you to print data for a booklet. Data is printed on both sides of
the paper. This type of printing ensures that pages can be collated properly, in page number order,
when the printed sheets are folded and stapled at the center.
Specify...
Click this button to set details on booklet printing.
Duplex Printing (Manual)
Select whether to print the document to both sides of the paper manually or to one side of the paper.
Check this check box to print the document on both sides.
This function can be used only when Plain Paper is selected for Media Type and one of Normal-size,
Fit-to-Page, Scaled, or Page Layout is selected.
Stapling Side
Selects the stapling margin position.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best
stapling margin position. Check Stapling Side, and select from the list to change it.
Specify Margin...
You can specify the width of the margin.
Copies
Specifies the number of copies you want to print. You can specify a value from 1 to 999.
Important
• If the application used to create your document has a similar function, specify the number of copies
with the application without specifying it here.
Print from Last Page
Check this check box when you want to print from the last page in order. If you do this, you do not need
to sort the pages into their correct order after printing.
Uncheck this check box to print your document in normal order, starting from the first page.
Collate
Check this check box to group together the pages of each copy when you want to print multiple copies.
Uncheck this check box when you want to print with all pages of the same page number grouped
together.
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Important
• When the application software that you used to create the document has the same function, give
priority to the printer driver settings. However, if the print results are not acceptable, specify the
function settings on the application software. When you specify the number of copies and the
printing order with both the application and this printer driver, the number of copies may be
multiplied numbers of the two settings or the specified printing order may not be enabled.
Print Options...
Changes detailed printer driver settings for print data that is sent from applications.
Stamp/Background... (Stamp...)
The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also
allows you to print date, time and user name. The Background function allows you to print a light
illustration behind the document data.
Note
• With the XPS printer driver, the Stamp/Background... button has become the Stamp... button and
only the stamp function can be used.
Depending on the type of printer driver you are using and the environment, Stamp and Background
may not be available.
Custom Paper Size dialog box
This dialog box allows you to specify the size (width and height) of the custom paper.
Units
Select the unit for entering a user-defined paper size.
Paper Size
Specifies the Width and the Height of the custom paper. Measurement is shown according to the
units specified in Units.
Page Layout Printing dialog box
This dialog box allows you to select the number of document pages to be placed on one sheet of paper,
the page order, and whether a page border line is to be printed around each document page.
The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
Preview Icon
Shows the settings made on the Page Layout Printing dialog box.
You can check what the print result will look like before you actually print the data.
Page Layout
Specifies the number of document pages to fit on one sheet.
Page Order
Specifies the document orientation to be printed on a sheet of paper.
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Page Border
Prints a page border line around each document page.
Check this check box to print the page border line.
Tiling/Poster Printing dialog box
This dialog box allows you to select the size of the image to be printed. You can also make settings for cut
lines and paste markers which are convenient for pasting together the pages into a poster.
The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
Preview Icon
Shows the settings of the Tiling/Poster Printing dialog box.
You can check what the print result will look like.
Image Divisions
Select the number of divisions (vertical x horizontal).
As the number of divisions increases, the number of sheets used for printing increases. If you are
pasting pages together to create a poster, increasing the number of divisions allows you to create a
larger poster.
Print "Cut/Paste" in margins
Specifies whether to print the words "Cut" and "Paste" in the margins. These words serve as
guidelines for pasting together the pages into a poster.
Check this check box to print the words.
Note
• Depending on the type of printer driver you are using and the environment, this function may not
be available.
Print "Cut/Paste" lines in margins
Specifies whether to print cut lines that serve as guidelines for pasting together the pages into a
poster.
Check this check box to print the cut lines.
Print page range
Specifies the printing range. Select All under normal circumstances.
Select Pages to specify a specific page or range.
Note
• If some of the pages have not been printed well, specify the pages that do not need to be printed
by clicking them in the settings preview of the Page Setup tab. Only the pages shown on the
screen will be printed this time.
Booklet Printing dialog box
This dialog box allows you to set how to bind the document as a booklet. Printing only on one side and
printing a page border, can also be set in this dialog box.
The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
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Preview Icon
Shows the settings made on the Booklet Printing dialog box.
You can check what the document will look like when printed as a booklet.
Margin for stapling
Specifies which side of the booklet is to be stapled.
Insert blank page
Selects whether to print the document on one side or both sides of the booklet.
Check this check box to print the document on one side of the booklet and select the side to be left
blank from the list.
Margin
Specifies the width of the stapling margin.
The specified width becomes the stapling margin from the center of the sheet.
Page Border
Prints a page border line around each document page.
Check this check box to print the page border line.
Specify Margin dialog box
This dialog box allows you to specify the margin width for the side to be stapled. If a document does not fit
on one page, the document is reduced when printed.
Margin
Specifies the width of the stapling margin.
The width of the side specified by Stapling Side becomes the stapling margin.
Print Options dialog box
Makes changes to print data that is sent to the printer.
Depending on the type of printer driver you are using and the environment, this function may not be
available.
Disable ICM required from the application software
Disables the ICM function required from the application software.
When an application software uses Windows ICM to print data, unexpected colors may be produced
or the printing speed may decrease. If these problems occur, checking this check box may resolve
the problems.
Important
• Uncheck this check box under normal circumstances.
• This function does not work when ICM is selected for Color Correction on the Matching tab of
the Manual Color Adjustment dialog box.
Note
• Disable ICM required from the application software tab cannot be used with the XPS printer
driver.
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Disable the color profile setting of the application software
Checking this check box disables information in the color profile that was set on the application
software.
When the information in the color profile set on the application software is output to the printer driver,
the print result may contain unexpected colors. If this happens, checking this check box may resolve
the problem.
Important
• Even when this check box is checked, only some of the information in the color profile is
disabled, and the color profile can still be used for printing.
• Uncheck this check box under normal circumstances.
Ungroup Papers
Sets the display method of Media Type, Page Size, and Printer Paper Size.
To display the items separately, select the check box.
To display the items as a group, clear the check box.
Do not allow application software to compress print data
Compression of the application software print data is prohibited.
If the print result has missing image data or unintended colors, selecting this check box may improve
the condition.
Important
• Uncheck this check box under normal circumstances.
Note
• Do not allow application software to compress print data tab cannot be used with the XPS
printer driver.
Print after creating print data by page
The print data is created in page units, and printing starts after the processing of one page of print
data is complete.
If a printed document contains unintended results such as streaks, selecting this check box may
improve the results.
Important
• Uncheck this check box under normal circumstances.
Scale images using nearest-neighbor interpolation
When an image is to be enlarged or reduced when printed, the printer uses a simple interpolation
process to enlarge or reduce the image.
If the image data in a printed document is not printed clearly, selecting this check box may improve
the results.
Important
• Uncheck this check box under normal circumstances.
Note
• Scale images using nearest-neighbor interpolation can be used only with the XPS printer
driver.
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Prevention of Print Data Loss
You can reduce the size of the print data that was created with the application software and then print
the data.
Depending on the application software being used, the image data may be cut off or may not be
printed properly. In such cases, select On. If you will not be using this function, select Off.
Important
• When using this function, the print quality may drop depending on the print data.
Unit of Print Data Processing
Selects the processing unit of the print data to be sent to the printer.
Select Recommended under normal circumstances.
Important
• A large amount of memory may be used for certain settings.
Do not change the setting if your computer has a small amount of memory.
Note
• Unit of Print Data Processing tab cannot be used with the XPS printer driver.
Print With
Specify the FINE cartridge to be used from the installed FINE cartridges.
Select from All Colors (Default), Color Only, Black Only.
Important
• When the following settings are specified, Black Only does not function because the printer
uses the color FINE cartridge to print documents.
• Other than Plain Paper, Ink Jet Hagaki (A), Hagaki K (A), Hagaki (A), or Hagaki is
selected for Media Type on the Main tab
• Borderless is selected from the Page Layout list on the Page Setup tab
• Do not detach the FINE cartridge that is not in use. Printing cannot be performed while either
FINE cartridge is detached.
Stamp/Background (Stamp...) dialog box
The Stamp/Background (Stamp...) dialog box allows you to print a stamp and/or background over or
behind the document pages. In addition to the pre-registered ones, you can register and use your original
stamp or background.
Note
• With the XPS printer driver, the Stamp/Background... button has become the Stamp... button and
only the stamp function can be used.
Stamp
Stamp printing is a function that prints a stamp over a document.
Check this check box and select a title from the list to print a stamp.
Define Stamp...
You can check the details of a selected stamp or save a new stamp.
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Place stamp over text
Sets how the stamp is to be printed over the document.
Check the Stamp check box to enable this.
Check this check box to print a stamp over the printed document page. The printed data may be
hidden behind the stamp.
Uncheck this check box to print the document data over the stamp. The printed data will not be
hidden behind the stamp. However, the sections of the stamp that are overlapped by the document
may be hidden.
Print semitransparent stamp
Sets how the stamp is to be printed over the document.
Check the Stamp check box to enable this.
Check this check box to print a semi-transparent stamp over the printed document page.
Uncheck this check box to print the stamp over the document data. The printed data may be hidden
behind the stamp.
Note
• You can use Print semitransparent stamp only with the XPS printer driver.
Stamp first page only
Selects whether the stamp is to be printed on the first page only or on all pages when the document
has two or more pages.
Check the Stamp check box to enable this.
Check this check box to print a stamp on the first page only.
Background
Background printing is a function that allows you to print an illustration or a similar object (bitmap)
behind the document.
Check this check box to print a background and select a title from the list.
Select Background...
You can register a bitmap as a background, and change layout method and intensity of the selected
background.
Background first page only
Selects whether to print the background on the first page only or print on all pages when the
document has two or more pages.
Check the Background check box to enable this.
Check this check box to print a background on the first page only.
Stamp Tab
The Stamp tab allows you to set the text and bitmap file (.bmp) to be used for a stamp.
Preview Window
Shows the status of the stamp configured in each tab.
Stamp Type
Specifies the stamp type.
Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. Select
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Date/Time/User Name to display the creation date/time and user name of the printed document.
The setting items in the Stamp tab change depending on the selected type.
When Stamp Type is Text or Date/Time/User Name
Stamp Text
Specifies the stamp text string.
Up to 64 characters can be entered.
For Date/Time/User Name, the creation date/time and user name of the printed object are
displayed in Stamp Text.
Important
• Stamp Text appears grayed out and is unavailable if Date/Time/User Name is selected.
TrueType Font
Selects the font for the stamp text string.
Style
Selects the font style for the stamp text string.
Size
Selects the font size for the stamp text string.
Outline
Selects a frame that encloses the stamp text string.
If a large font size is selected for Size, characters may extend outside of the stamp border.
Color/Select Color...
Shows the current color for the stamp.
To select a different color, click Select Color... to open the Color dialog box, and select or create a
color you wish to use as a stamp.
When Stamp Type is Bitmap
File
Specifies the name of the bitmap file to be used as the stamp.
Select File...
Opens the dialog box to open a file.
Click this button to select a bitmap file to be used as a stamp.
Size
Adjusts the size of the bitmap file to be used as a stamp.
Moving the slider to the right increases the size, moving the slider to the left decreases the size.
Transparent white area
Specifies whether to make white-filled areas of the bitmap transparent.
Check this check box to make white-filled areas of the bitmap transparent.
Note
• Click Defaults to set Stamp Type to text, Stamp Text to blank, TrueType Font to Arial, Style to
Regular, Size to 36 points, Outline unchecked, and Color to gray with the RGB values (192, 192,
192).
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Placement Tab
The Placement tab allows you to set the position where the stamp is to be printed.
Preview Window
Shows the status of the stamp configured in each tab.
Position
Specifies the stamp position on the page.
Selecting Custom from the list allows you to enter values for the X-Position and Y-Position
coordinates directly.
Orientation
Specifies the angle of rotation for the stamp. The angle can be set by entering the number of
degrees.
Negative values rotate the stamp clockwise.
Note
• Orientation is enabled only when Text or Date/Time/User Name is selected for Stamp Type
on the Stamp tab.
Note
• Click Defaults to set the stamp position to Center and the orientation to 0.
Save settings Tab
The Save settings tab allows you to register a new stamp or delete an unnecessary stamp.
Title
Enter the title to save the stamp you created.
Up to 64 characters can be entered.
Note
• Spaces, tabs, and returns cannot be entered at the beginning or end of a title.
Stamps
Shows a list of saved stamp titles.
Specify a title to display the corresponding stamp in Title.
Save/Save overwrite
Saves the stamp.
Enter a title in Title, and then click this button.
Delete
Deletes an unnecessary stamp.
Specify the title of an unnecessary stamp from the Stamps list, and click this button.
Background Tab
The Background tab allows you to select a bitmap file (.bmp) to be used as a background or determine
how to print the selected background.
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Preview Window
Shows the status of the bitmap set on the Background tab.
File
Specifies the name of the bitmap file to be used as the background.
Select File...
Opens the dialog box to open a file.
Click this button to select a bitmap file (.bmp) to be used as the background.
Layout Method
Specifies how the background image is to be placed on the paper.
When Custom is selected, you can set coordinates for X-Position and Y-Position.
Intensity
Adjusts the intensity of the bitmap to be used as a background.
Moving the slider to the right increases the intensity, and moving the slider to the left decreases the
intensity. To print the background at the original bitmap intensity, move the slider to the rightmost
position.
Note
• Depending on the type of printer driver you are using and the environment, this function may not be
available.
• Click Defaults to set File to blank, Layout Method to Fill page, and the Intensity slider to the
middle.
Save settings Tab
The Save settings tab allows you to register a new background or delete an unnecessary background.
Title
Enter the title to save the background image you specified.
Up to 64 characters can be entered.
Note
• Spaces, tabs, and returns cannot be entered at the beginning or end of a title.
Backgrounds
Shows a list of registered background titles.
Specify a title to display the corresponding background in Title.
Save/Save overwrite
Saves the image data as a background.
After inserting the Title, click this button.
Delete
Deletes an unnecessary background.
Specify the title of an unnecessary background from the Backgrounds list, and then click this
button.
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Maintenance tab Description
The Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of the
printer.
Maintenance and Preferences
Canon IJ Printer Assistant Tool is started.
You can perform printer maintenance or change the settings of the printer.
View Print History
This function starts the Canon IJ XPS preview, and displays the print history.
Note
• You can use this function only with the XPS printer driver.
View Printer Status
Starts the Canon IJ Status Monitor.
Perform this function when you want to check the printer status and how a print job is proceeding.
Note
• If you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS
Status Monitor".
About
The version of the printer driver, plus a copyright notice, can be checked.
In addition, the language to be used can be switched.
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About dialog box
When you click About, the About dialog box is displayed.
This dialog box displays the version, copyright, and module list of the printer driver. You can select the
language to be used and switch the language displayed in the setup window.
Modules
Lists the printer driver modules.
Language
Important
• If the font for displaying the language of your choice is not installed in your system, the
characters will be garbled.
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Canon IJ Status Monitor Description
The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is
shown by the images, icons, and messages in the status monitor.
Features of the Canon IJ Status Monitor
The Canon IJ Status Monitor has the following functions:
Onscreen display of printer status
The status monitor displays the printer status in real-time.
You can check the progress of each document to be printed (print job).
Display of error content and correction procedure
The status monitor displays information on any errors that occur on the printer.
You can then immediately check what sort of action to perform.
Ink status display
The status monitor displays FINE cartridge types and estimated ink levels.
When the remaining ink level becomes low, a warning icon and message (low ink level warning)
are displayed.
Overview of the Canon IJ Status Monitor
The Canon IJ Status Monitor uses images and messages to display the printer status and the ink status.
During printing, you can check information about the document being printed and the print progress.
If an error occurs, the status monitor displays the error content and instructions on how to correct the
error. Follow the message instructions.
Printer
Canon IJ Status Monitor shows an icon when a warning or error occurs to the printer.
: There is a warning.
: There has been an operator error.
: There is a notice about something other than a warning or an error.
: There has been an error which requires a service.
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FINE cartridges
If a low ink warning or an empty ink cartridge error occurs, the status monitor displays an icon.
The status monitor also uses images to display the estimated ink levels of the FINE cartridges.
Move the cursor onto the image to check detailed information such as the remaining ink levels
and the names of FINE cartridges that the printer can use.
The colors are calibrated to match the color with the least amount of ink remaining, and then all
colors are displayed at the same level.
Document Name
Name of the document being printed.
Owner
Owner's name of the document being printed.
Printing Page
Page number of current page and the total page count.
Display Print Queue
The print queue, which controls the current document and documents waiting to be printed.
Cancel Printing
Cancels printing.
Estimated ink levels
Displays icons to report a remaining ink level warning and an ink depletion error.
The estimated ink level of the FINE cartridge is also displayed as an illustration.
Ink Model Number
You can look up the correct FINE cartridge for your printer.
Option Menu
If a printer message appears, select Enable Status Monitor to start the Canon IJ Status
Monitor.
Select Enable Status Monitor to use the following commands:
Always Display Current Job
Displays the Canon IJ Status Monitor whenever a document is being printed.
Always Display on Top
Displays the Canon IJ Status Monitor in front of other windows.
Display Guide Message
Displays guide messages for complicated paper setting operations.
Hagaki Printing
Displays guide messages before the printer begins hagaki printing.
To hide these guide messages, select the Do not show this message again check
box.
To display the guide messages again, open the Option menu, select Display Guide
Message, click Hagaki Printing, and enable this setting.
Display Warning Automatically
When a Low Ink Warning Occurs
Starts the Canon IJ Status Monitor window automatically and displays it in front of the
other windows when a low ink warning occurs.
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Start when Windows is Started
Automatically starts the Canon IJ Status Monitor when Windows is started.
Remote UI menu
You are able to open the printer's Remote User Interface.
You are able to check the printer status and run maintenance functions on the printer when
connected to and using it through a network.
Note
• When the printer is being used via USB connection Remote UI will not display.
Printer Information
Allows you check detailed information, such as the printer status, the print progress, and
remaining ink levels.
Maintenance
Allows you to run printer maintenance and change printer settings.
Download Security Certificate
Displays the For secure communication window.
This window allows you to download the route certificate, register it to the browser, and
disable warning displays.
Help Menu
Select this menu to display Help information for the Canon IJ Status Monitor including version
and copyright information.
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Installing the MP Drivers
You can access our web site through the Internet and download the latest MP Drivers and XPS printer driver
for your model.
1. Turn off the printer
2. Start the installer
Double-click the icon of the downloaded file.
The installation program starts.
Important
• A confirmation/warning dialog box may appear when starting, installing or uninstalling software.
This dialog box appears when administrative rights are required to perform a task.
When you are logged on to an administrator account, click Yes (or Continue, Allow) to continue.
Some applications require an administrator account to continue. In such cases, switch to an
administrator account, and restart the operation from the beginning.
3. Install the MP Drivers
Take the appropriate action as described on the screen.
4. Complete the installation
Click Complete.
Depending on the environment you are using, a message prompting you to restart the computer may be
displayed. To complete the installation properly, restart the computer.
Important
• You can install the XPS printer driver with the same procedure for installing the MP Drivers. However,
when installing the XPS printer driver, first complete installation of the MP Drivers.
• You can download the MP Drivers and XPS printer driver for free, but any Internet access charges
incurred are your responsibility.
• Before installing the latest MP Drivers, delete the previously installed version.
Related Topics
Obtaining the Latest MP Drivers
Deleting the Unnecessary MP Drivers
Before Installing the MP Drivers
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Printing/Scanning with Wireless Direct
You can connect devices (e.g. smartphone or tablet) to the printer by two methods below.
• Wireless connection (connecting devices via a wireless router)
• Direct wireless connection (connecting devices using Wireless Direct)
This section describes Wireless Direct, which allows you to print by connecting the devices to the printer
directly.
Follow the procedure below to use Wireless Direct.
Important
• You can connect up to 5 devices to the printer at the same time.
• Check the usage restrictions and switch the printer to the Wireless Direct.
Preparing for Wireless Direct
Change settings below to prepare for Wireless Direct.
• Printer's LAN settings
• Settings of a device to connect
Enabling Wireless Direct of Printer
2. Press the Direct button.
The
icon appears on the LCD.
The Wireless Direct is enabled and a device can be connected to the printer wirelessly.
Note
• To check the printer's MAC address and the current Wireless Direct settings, print out the
network setting information.
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Connecting the Device to the Printer
1. Turn on wireless communication on your device.
Enable "Wi-Fi" on your device's "Setting" menu.
For more on turning on wireless communication, see your device's instruction manual.
2. Select "XXXXXX-TS3100 series" ("XXXXXX" represents last six digits of printer's MAC
address.) from list displayed on device.
Note
• If "XXXXXX-TS3100 series" does not appear on the list, Wireless Direct is not enabled.
3. Enter password.
Your device is connected to the printer.
Note
• You can check the printer's password by printing the network setting information.
• Depending on the device you are using, entering the password is required to connect a
device to the printer via wireless LAN. Enter the password specified for the printer.
Printing/Scanning with Wireless Direct
Connect a device and the printer and start printing or scanning from the device's application.
Note
• For more on printing or scanning from a device via wireless LAN, refer to the device's or
application's instruction manual.
• You can print or scan from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY.
Download it from App Store and Google Play.
For iOS
For Android
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Paper Settings
By registering the paper size of paper loaded on the rear tray, you can prevent the printer from misprinting
by displaying the error code before printing starts when the paper size of the loaded paper differs from the
print settings.
Note
• The default display setting is different between when you print from the PictBridge (Wireless LAN)
compliant device, the smartphone, or the tablet and when you print from the computer.
Media type is set depending on the paper size specified on the LCD.
Paper size
Media type
Plain paper
A4, LTR, LGL, B5, A5
KG, 4"x6"/10x15cm, 5"x7"/13x18cm, 5"x5"/13x13cm
Hide
Photo paper
Other
After loading paper:
When you load paper on the rear tray:
The paper status icon and the current paper size appear.
Register the paper size according to the loaded paper.
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When the paper size setting for printing is different from the paper size
setting set to the printer:
Ex:
• Paper size setting for printing: A5
• Paper size setting set to the printer: A4
When you start printing, an error code appears on the LCD.
Select one of the operations below.
• Printing by paper size setting for printing
You print on the paper loaded without changing the paper size setting. Press the Color button or the
Black button.
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For example, when the paper size setting for printing is A5 and the paper size setting set to A4 on the
LCD, the printer starts printing with A5 on the paper loaded.
• Printing after replacing paper
You print after replacing paper loaded on the rear tray.
For example, when the paper size setting for printing is A5 and the paper size setting set to A4 on the
LCD, you load A5 sized paper before you start printing.
Set the paper size setting on the LCD depending on the loaded paper on the rear tray after replacing
paper.
• Cancel printing
Press the Stop button to cancel printing and change the paper size setting specified for printing. Try
printing again.
Default Setting for Displaying the Error Code which Prevents Misprinting
• When you print from the PictBridge (Wireless LAN) compliant device, the smartphone, or the
tablet:
The error code which prevents misprinting is enabled by default.
To change the display setting:
1. Press the Setup button until "15" appears on the LCD.
2. Press the Color button to enable the error code display, or the Black button to
disable the error code display.
• When you print from Windows:
The error code which prevents misprinting is disabled by default.
To change the display setting:
• When you print from Mac OS:
The error code which prevents misprinting is enabled by default.
To change the display setting:
Changing the Printer Operation Mode
Important
• When the error code which prevents misprinting is disabled:
The printer starts printing even though the paper size setting for printing and the paper size setting
set to the printer are different.
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Making Copies on Plain Paper
Load the original on the platen glass to copy on the A4, Letter, B5, or A5 sized plain paper.
2. Load paper.
Load A4, Letter, B5, or A5 sized plain paper.
Select A4, LTR, B5, or A5 size for paper size setting on the LCD.
4. Press the Color button for color copying, or the Black button for black & white copying.
The segment display on the LCD flashes.
When the segment display changes from flashing to lit, the printer starts copying.
Remove the original on the platen glass after copying is complete.
• To make multiple copies
Press the Color button or the Black button repeatedly according to the number of copies you want
during the segment display flashes.
Press the same button (Color button or Black button) as the one which you previously pressed.
• To cancel copying
Press the Stop button.
Important
• Do not open the document cover or remove the original from the platen glass until scanning is
completed.
While the printer is scanning the original, the ON lamp keeps flashing.
• If the paper size setting on the LCD is other than A4, LTR, B5, or A5, the printer performs the photo
copying.
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• If you press the Color button or the Black button when the paper size is not selected on the LCD, an
error code appears on the LCD.
Note
• The original is copied at the same magnification on plain paper.
The original is copied on plain paper with borders.
Print Quality
For the print quality of copying, you can select either "Standard" mode or "Draft" mode (speed priority).
"Standard" mode
The quality is given priority over print speed.
Press the Color or Black button for less than 2 seconds in step 4.
"Draft" mode
The print speed is given priority over quality.
Press and hold down the Color or Black button for 2 or more seconds in step 4.
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Copying on Photo Paper
Load the original on the platen glass to copy on the KG/10x15cm(4x6), 13x18cm(5x7), or Square size
(127x127mm) photo paper.
2. Load paper.
Load KG/10x15cm(4x6), 13x18cm(5x7), or Square size (127x127mm) photo paper.
Select KG, 4"x6"/10x15cm, 5"x7"/13x18cm, or 5"x5"/13x13cm size for paper size setting on the LCD.
4. Press the Color button for color copying, or the Black button for black & white copying.
The segment display on the LCD flashes.
When the segment display changes from flashing to lit, the printer starts copying.
Remove the original on the platen glass after copying is complete.
• To make multiple copies
Press the Color button or the Black button repeatedly according to the number of copies you want
during the segment display flashes.
Press the same button (Color button or Black button) as the one which you previously pressed.
• To cancel copying
Press the Stop button.
Important
• Do not open the document cover or remove the original from the platen glass until scanning is
completed.
While the printer is scanning the original, the ON lamp keeps flashing.
• If you press the Color button or the Black button when the paper size is not selected on the LCD, an
error code appears on the LCD.
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Note
• The original is copied automatically by reducing/enlarging to fit the paper size of photo paper.
The original is copied on photo paper without borders.
• If you copy the rectangular original on the square size paper, it will be copied with missing the top and
bottom edges or the left and right edges.
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IJ Scan Utility Features
Use IJ Scan Utility to scan and save documents, photos, or other items at one time by simply clicking the
corresponding icon.
Multiple Scanning Modes
Auto allows for one click scanning with default settings for various items. Document will sharpen text in a
document or magazine for better readability, and Photo is best suited for scanning photos.
Note
• For details on the IJ Scan Utility main screen, see IJ Scan Utility Main Screen.
Save Scanned Images Automatically
Scanned images are automatically saved to a preset folder. The folder can be changed as needed.
Note
• The default save folders are as follows.
• Windows 10/Windows 8.1:
Documents folder
• Windows 7:
My Documents folder
• To change folder, see Settings Dialog Box.
Application Integration
Scanned images can be sent to other applications. For example, display scanned images in your favorite
graphics application, attach them to e-mails, or extract text from images.
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Note
• To set the applications to integrate with, see Settings Dialog Box.
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Scanning Easily (Auto Scan)
Auto Scan allows for automatic detection of the type of the item placed on the platen.
Important
• The following types of items may not be scanned correctly. In that case, adjust the cropping frames
(scan areas) in whole image view of ScanGear (scanner driver), and then scan again.
• Photos with a whitish background
• Items printed on white paper, hand-written text, business cards, and other unclear items
• Thin items
• Thick items
1. Make sure scanner or printer is turned on.
2. Place items on platen.
3. Start IJ Scan Utility.
4. Click Auto.
Scanning starts.
Note
• To cancel the scan, click Cancel.
• Use the Settings (Auto Scan) dialog box to set where to save the scanned images and to make
advanced scan settings.
• To scan a specific item type, see the following pages.
Scanning with Favorite Settings
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Scanning Documents and Photos
Scan items placed on the platen with settings suitable for documents or photos.
Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF.
1. Place the item on the platen.
2. Start IJ Scan Utility.
3. To specify the paper size, resolution, PDF settings, etc., click Settings..., and then set each
item in the Settings dialog box.
Note
• Once settings are made in the Settings dialog box, the same settings can be used for scanning
from the next time.
• In the Settings dialog box, specify image processing settings such as slant correction and outline
emphasis, set the destination of the scanned images, and more, as needed.
When setting is completed, click OK.
4. Click Document or Photo.
Scanning starts.
Note
• To cancel the scan, click Cancel.
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What Is ScanGear (Scanner Driver)?
ScanGear (scanner driver) is software required for scanning documents. Use the software to specify the
output size, image corrections, and other settings.
ScanGear can be started from IJ Scan Utility or applications that are compatible with the standard TWAIN
interface. (ScanGear is a TWAIN-compatible driver.)
Features
Specify the document type, output size, and other settings when scanning documents and preview scan
results. Make various correction settings or finely adjust the brightness, contrast, and other parameters to
scan in a specific color tone.
Screens
There are two modes: Basic Mode and Advanced Mode.
Switch modes with the tabs on the upper right of the screen.
Note
• ScanGear starts in the last used mode.
• Settings are not retained when you switch modes.
Basic Mode
Use the Basic Mode tab to scan easily by following three simple on-screen steps (
,
, and
).
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Advanced Mode
Use the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness,
color tone, and other settings.
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Starting ScanGear (Scanner Driver)
Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. Start
ScanGear from IJ Scan Utility or other applications.
Note
• If you have more than one scanner or have a network compatible model and changed the connection
from USB connection to network connection, set up the network environment.
Starting from IJ Scan Utility
1. Start IJ Scan Utility.
For details, click Home to return to the top page of the Online Manual for your model and search for
"Starting IJ Scan Utility."
2. In IJ Scan Utility main screen, click ScanGear.
The ScanGear screen appears.
Starting from Application
The procedure varies depending on the application. For details, see the application's manual.
1. Start application.
2. On application's menu, select machine.
Note
• A machine connected over a network, will have "Network" displayed after the product name.
3. Scan document.
The ScanGear screen appears.
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Scanning in Basic Mode
Use the Basic Mode tab to scan easily by following these simple on-screen steps.
To scan multiple documents at one time from the Platen, see Scanning Multiple Documents at One Time
with ScanGear (Scanner Driver).
When scanning from the ADF (Auto Document Feeder), preview is not available.
Important
• The following types of documents may not be scanned correctly. In that case, click
on the Toolbar to switch to whole image view and scan.
(Thumbnail)
• Photos with a whitish background
• Documents printed on white paper, hand-written text, business cards, and other unclear documents
• Thin documents
• Thick documents
• The following types of documents cannot be scanned correctly.
• Documents smaller than 1.2 inches (3 cm) square
• Photos that have been cut to irregular shapes
Note
• Both sides of a two sided document can be scanned simultaneously on models with ADF duplex
scanning support.
1. Place document on machine's Platen or ADF, and then start ScanGear (scanner driver).
Positioning Originals (Scanning from Computer)
2. Set Select Source to match your document.
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Important
• Some applications do not support continuous scanning from the ADF. For details, see the
application's manual.
Note
• To scan magazines containing many color photos, select Magazine (Color).
3. Click Preview.
Preview image appears in the Preview area.
Important
• Preview is not available when scanning from the ADF.
Note
• Colors are adjusted based on the document type selected in Select Source.
4. Set Destination.
Note
• Skip ahead to Step 7 if an ADF option is selected in Select Source.
5. Set Output Size.
Output size options vary with the selected Destination.
6. Adjust cropping frames (scan areas) as needed.
Adjust the size and position of the cropping frames on the preview image.
Adjusting Cropping Frames (ScanGear)
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7. Set Image corrections as needed.
8. Click Scan.
Scanning starts.
Note
• Click
(Information) to display a dialog box showing the document type and other details of the
current scan settings.
• How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after
scanning on the Scan tab of the Preferences dialog box.
Related Topic
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Basic Mode Tab
Use the Basic Mode tab to scan easily by following these simple on-screen steps.
This section describes the settings and functions available on the Basic Mode tab.
Note
• The displayed items vary by document type and view.
• Preview is not available when scanning from the ADF (Auto Document Feeder).
(1) Settings and Operation Buttons
Select Source
Photo (Color)
Scan color photos.
Magazine (Color)
Scan color magazines.
Document (Color)
Scan documents in color.
Document (Grayscale)
Scan documents in black and white.
Document (Color) ADF Simplex
Scan documents from the ADF in color.
Document (Grayscale) ADF Simplex
Scan documents from the ADF in black and white.
Document (Color) ADF Duplex (only for models supporting ADF duplex scanning)
Scan both sides of documents from the ADF in color.
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Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning)
Scan both sides of documents from the ADF in black and white.
Important
• Some applications do not support continuous scanning from the ADF. For details, see the
application's manual.
Note
• When you select a document type, the unsharp mask function will be active.
• When you select an option other than the ADF types, the image adjustment function which
adjusts images based on the document type will also be active.
• When you select Magazine (Color), the descreen function will be active.
Display Preview Image
Preview
Performs a trial scan.
Note
• When using the machine for the first time, scanner calibration starts automatically. Wait a
while until the preview image appears.
Destination
Select what you want to do with the scanned image.
Print
Select this to print the scanned image on a printer.
Image display
Select this to view the scanned image on a monitor.
OCR
Select this to use the scanned image with OCR software.
"OCR software" is software that converts text scanned as an image into text data that can be
edited in word processors and other programs.
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Output Size
Select an output size.
Output size options vary by the item selected in Destination.
Flexible
Adjust the cropping frames (scan areas) freely.
In thumbnail view:
Drag the mouse over a thumbnail to display a cropping frame. When a cropping frame is
displayed, the portion within the cropping frame will be scanned. When no cropping frame is
displayed, each frame is scanned individually.
In whole image view:
When no cropping frame is displayed, the entire Preview area will be scanned. When a cropping
frame is displayed, the portion within the cropping frame will be scanned.
Paper Size (such as L or A4)
Select an output paper size. The portion within the cropping frame will be scanned at the size of
the selected paper size. Drag the cropping frame to enlarge/reduce it while maintaining the
aspect ratio.
Monitor Size (such as 1024 x 768 pixels)
Select an output size in pixels. A cropping frame of the selected monitor size will appear and the
portion within the cropping frame will be scanned. Drag the cropping frame to enlarge/reduce it
while maintaining the aspect ratio.
Add/Delete...
Displays the Add/Delete the Output Size dialog box for specifying custom output sizes. This
option can be selected when Destination is Print or Image display.
In the Add/Delete the Output Size dialog box, multiple output sizes can be specified and then
saved at one time. Saved items will be registered to the Output Size list and can be selected,
along with the predefined items.
Adding:
Enter Output Size Name, Width, and Height, and then click Add. For Unit, select inches or
mm if Destination is Print; if it is Image display, only pixels can be selected. The name of the
added size appears in Output Size List. Click Save to save the items listed in Output Size List.
Deleting:
Select the output size you want to delete in Output Size List, and then click Delete. Click Save
to save the items listed in Output Size List.
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Important
• Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted.
Note
• Save up to 10 items.
• An error message appears when you enter a value outside the setting range. Enter a value
within the setting range.
Note
• For details on whether or how the cropping frame initially appears on a preview image, see
Cropping Frame on Previewed Images in Preview Tab of the Preferences dialog box.
Invert aspect ratio
Available when Output Size is set to anything but Flexible.
Click this button to rotate the cropping frame. Click again to return it to the original orientation.
Adjust cropping frames
Adjust the scan area within the Preview area.
If an area is not specified, the document will be scanned at the document size (Auto Crop). If an area
is specified, only the portion in the cropping frame will be scanned.
Adjusting Cropping Frames (ScanGear)
Image corrections
Correct the image to be scanned.
Important
• Apply Auto Document Fix and Correct fading are available when Recommended is selected
on the Color Settings tab of the Preferences dialog box.
Note
• Available functions vary by the document type selected in Select Source.
Apply Auto Document Fix
Sharpens text in a document or magazine for better readability.
Important
• Scanning may take longer than usual when this checkbox is selected.
• The color tone may change from the source image due to corrections. In that case, deselect
the checkbox and scan.
• Correction may not be applied properly if the scan area is too small.
Correct fading
Corrects photos that have faded with time or have a colorcast.
Reduce gutter shadow
Corrects shadows that appear between pages when scanning open booklets.
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Important
• Be sure to see Gutter Shadow Correction for precautions and other information on using
this function.
Color Pattern...
Adjust the image's overall color. Correct colors that have faded due to colorcast or other reasons
and reproduce natural colors while previewing color changes.
Adjusting Colors Using a Color Pattern
Important
• This setting is not available when Color Matching is selected on the Color Settings tab of
the Preferences dialog box.
Perform Scan
Scan
Starts scanning.
Note
• When scanning starts, the progress appears. To cancel the scan, click Cancel.
Preferences...
Displays the Preferences dialog box for making scan/preview settings.
Close
Closes ScanGear (scanner driver).
(2) Toolbar
Adjust or rotate preview images. The buttons displayed on the Toolbar vary by view.
In thumbnail view:
In whole image view:
(Thumbnail) /
(Whole Image)
Switches the view in the Preview area.
(Rotate Left)
Rotates the preview image 90 degrees counter-clockwise.
• The result will be reflected in the scanned image.
• The image returns to its original state when you preview again.
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(Rotate Right)
Rotates the preview image 90 degrees clockwise.
• The result will be reflected in the scanned image.
• The image returns to its original state when you preview again.
(Auto Crop)
Displays and adjusts the cropping frame automatically to the size of the document displayed in the
Preview area. The scan area is reduced every time you click this button if there are croppable areas
within the cropping frame.
(Check All Frames)
Available when two or more frames are displayed.
Selects the checkboxes of the images in thumbnail view.
(Uncheck All Frames)
Available when two or more frames are displayed.
Deselects the checkboxes of the images in thumbnail view.
(Select All Frames)
Available when two or more frames are displayed.
Selects the images in thumbnail view and outlines them in blue.
(Select All Cropping Frames)
Available when two or more cropping frames are specified.
Turns the cropping frames into thick broken lines and applies the settings to all of them.
(Remove Cropping Frame)
Removes the selected cropping frame.
(Information)
Displays the version of ScanGear, along with the document type and other details of the current scan
settings.
(Open Guide)
Opens this page.
(3) Preview Area
This is where a trial image appears after you click Preview. The results of image corrections, color
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When
(Thumbnail) is displayed on Toolbar:
Cropping frames are specified according to the document size, and thumbnails of scanned images
appear. Only the images with the checkbox selected will be scanned.
Note
• When multiple images are previewed, different outlines indicate different selection status.
• Focus Frame (thick blue outline): The displayed settings will be applied.
• Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected
Frames simultaneously. To select multiple images, click them while pressing the Ctrl key.
• Unselected (no outline): The settings will not be applied.
• Double-click a frame to enlarge the image. Click
(Frame Advance) at the bottom of the
screen to display the previous or next frame. Double-click the enlarged frame again to return it to its
original state.
When
(Whole Image) is displayed on Toolbar:
Items on the Platen are scanned and appear as a single image. All portions in the cropping frames will be
scanned.
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Note
• Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be
created per image. In whole image view, multiple cropping frames can be created.
Adjusting Cropping Frames (ScanGear)
Related Topic
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Advanced Mode Tab
This mode allows you to make advanced scan settings such as the color mode, output resolution, image
brightness, and color tone.
This section describes the settings and functions available on the Advanced Mode tab.
Note
• The displayed items vary by document type and view.
• The preview function is not available when scanning from the ADF (Auto Document Feeder).
(1) Settings and Operation Buttons
Favorite Settings
You can name and save a group of settings (Input Settings, Output Settings, Image Settings, and
Color Adjustment Buttons) on the Advanced Mode tab, and load it as required. It is convenient to
save a group of settings if you will be using it repeatedly. You can also use this to reload the default
settings.
Select Add/Delete... from the pull-down menu to open the Add/Delete Favorite Settings dialog box.
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Enter Setting Name and click Add; the name appears in Favorite Settings List.
When you click Save, the item appears in the Favorite Settings list and can be selected, along with
the predefined items.
To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings
displayed in Favorite Settings List.
Note
• You can set Add/Delete... in Favorite Settings after preview.
• Save up to 10 items.
Input Settings
Specify the input settings such as the document type and size.
Output Settings
Specify the output settings such as the output resolution and size.
Image Settings
Enable/disable various image correction functions.
Color Adjustment Buttons
Fine corrections to the image brightness and color tones can be made including adjustments to the
image's overall brightness or contrast and adjustments to its highlight and shadow values (histogram)
or balance (tone curve).
Zoom
Zooms in on a frame, or zooms in on the image in the area specified with a cropping frame (scan
area). When zoomed in, Zoom changes to Undo. Click Undo to return the display to its non-
magnified state.
In thumbnail view:
When multiple images are displayed in thumbnail view, clicking this button zooms in on the selected
frame. Click
frame.
(Frame Advance) at the bottom of the screen to display the previous or next
Note
• You can also zoom in on an image by double-clicking the frame. Double-click the enlarged frame
again to return it to its original state.
In whole image view:
Rescans the image in the area specified with a cropping frame at higher magnification.
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Note
• Zoom rescans the document and displays high-resolution image in Preview.
•
(Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly. However, the
resolution of the displayed image will be low.
Preview
Performs a trial scan.
Scan
Starts scanning.
Note
• When scanning starts, the progress appears. To cancel the scan, click Cancel.
• When scanning is completed, a dialog box prompting you to select the next action may appear.
Follow the prompt to complete. For details, refer to Status of ScanGear dialog after scanning
in Scan Tab (Preferences dialog box).
• It will take time to process the images if the total size of the scanned images exceeds a certain
size. In that case, a warning message appears; it is recommended that you reduce the total size.
To continue, scan in whole image view.
Preferences...
Displays the Preferences dialog box for making scan/preview settings.
Close
Closes ScanGear (scanner driver).
(2) Toolbar
Adjust or rotate preview images. The buttons displayed on the Toolbar vary by view.
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In thumbnail view:
In whole image view:
(Thumbnail) /
(Whole Image)
Switches the view in the Preview area.
(Clear)
Deletes the preview image from the Preview area.
It also resets the Toolbar and color adjustment settings.
(Crop)
Allows you to specify the scan area by dragging the mouse.
(Move Image)
Allows you to drag the image until the part you want to see is displayed when an image enlarged in
the Preview area does not fit in the screen. You can also move the image using the scroll bars.
(Enlarge/Reduce)
Allows you to zoom in on the Preview area by clicking the image. Right-click the image to zoom out.
(Rotate Left)
Rotates the preview image 90 degrees counter-clockwise.
• The result will be reflected in the scanned image.
• The image returns to its original state when you preview again.
(Rotate Right)
Rotates the preview image 90 degrees clockwise.
• The result will be reflected in the scanned image.
• The image returns to its original state when you preview again.
(Auto Crop)
Displays and adjusts the cropping frame automatically to the size of the document displayed in the
Preview area. The scan area is reduced every time you click this button if there are croppable areas
within the cropping frame.
(Check All Frames)
Available when two or more frames are displayed.
Selects the checkboxes of the images in thumbnail view.
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(Uncheck All Frames)
Available when two or more frames are displayed.
Deselects the checkboxes of the images in thumbnail view.
(Select All Frames)
Available when two or more frames are displayed.
Selects the images in thumbnail view and outlines them in blue.
(Select All Cropping Frames)
Available when two or more cropping frames are specified.
Turns the cropping frames into thick broken lines and applies the settings to all of them.
(Remove Cropping Frame)
Removes the selected cropping frame.
(Information)
Displays the version of ScanGear, along with the document type and other details of the current scan
settings.
(Open Guide)
Opens this page.
(3) Preview Area
This is where a trial image appears after you click Preview. The results of image corrections, color
When
(Thumbnail) is displayed on Toolbar:
Cropping frames are specified according to the document size, and thumbnails of scanned images
appear. Only the images with the checkbox selected will be scanned.
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Note
• When multiple images are previewed, different outlines indicate different selection status.
• Focus Frame (thick blue outline): The displayed settings will be applied.
• Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected
Frames simultaneously. To select multiple images, click them while pressing the Ctrl key.
• Unselected (no outline): The settings will not be applied.
When
(Whole Image) is displayed on Toolbar:
Items on the Platen are scanned and appear as a single image. All portions in the cropping frames will be
scanned.
Note
• Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be
created per image. In whole image view, multiple cropping frames can be created.
Adjusting Cropping Frames (ScanGear)
Related Topic
Scanning in Advanced Mode
Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode
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General Notes (Scanner Driver)
ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it.
Scanner Driver Restrictions
• When using the NTFS file system, the TWAIN data source may not be invoked. This is because the
TWAIN module cannot be written to the winnt folder for security reasons. Contact the computer's
administrator for help.
• Some computers (including laptops) connected to the machine may not resume correctly from
standby mode. In that case, restart the computer.
• Do not connect two or more scanners or multifunction printers with scanner function to the same
computer simultaneously. If multiple scanning devices are connected, you cannot scan from the
operation panel of the machine and also may experience errors while accessing the devices.
• Scanning may fail if the computer has resumed from sleep or standby mode. In that case, follow these
steps and scan again.
1. Turn off the machine.
2. Exit ScanGear, then disconnect the USB cable from the computer and reconnect it.
3. Turn on the machine.
• ScanGear cannot be opened in multiple applications at the same time. Within an application,
ScanGear cannot be opened for the second time when it is already open.
• Be sure to close the ScanGear window before closing the application.
• When using a network compatible model by connecting to a network, the machine cannot be
accessed from multiple computers at the same time.
• When using a network compatible model by connecting to a network, scanning takes longer than
usual.
• Make sure that you have adequate disk space available when scanning large images at high
resolutions. For example, at least 300 MB of free space is required to scan an A4 document at 600
dpi in full-color.
• ScanGear and WIA driver cannot be used at the same time.
• Do not enter the computer into sleep or hibernate state during scanning.
Applications with Restrictions on Use
• Some applications may not display the TWAIN user interface. In that case, refer to the application's
manual and change the settings accordingly.
• Some applications do not support continuous scanning of multiple documents. In some cases, only
the first scanned image is accepted, or multiple images are scanned as one image. For such
applications, do not scan multiple documents from the ADF (Auto Document Feeder).
• To import scanned images into Microsoft Office 2000, first save them using IJ Scan Utility, then import
the saved files from the Insert menu.
• When scanning Platen size images into Microsoft Office 2003 (Word, Excel, PowerPoint, etc.), click
Custom Insert in the Insert Picture from Scanner or Camera screen. Otherwise, images may not
be scanned correctly.
• When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel, PowerPoint,
etc.), use Microsoft Clip Organizer.
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• Images may not be scanned correctly in some applications. In that case, increase the operating
system's virtual memory and retry.
• When image size is too large (such as when scanning large images at high resolution), your computer
may not respond or the progress bar may remain at 0 % depending on the application. In that case,
cancel the action (for example by clicking Cancel on the progress bar), then increase the operating
system's virtual memory or reduce the image size/resolution and retry. Alternatively, scan the image
via IJ Scan Utility first, then save and import it into the application.
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Positioning Originals (Scanning from Computer)
This section describes how to load originals on the platen for scanning. If items are not placed correctly they
may not be scanned correctly.
Important
• Do not place objects on the document cover. When you open the document cover, the objects may fall
into your scanner or printer, resulting in malfunction.
• Close the document cover when scanning.
Placing Items
Place items as described below to scan by detecting the item type and size automatically.
Important
• When scanning by specifying the paper size in IJ Scan Utility or ScanGear (scanner driver), align an
upper corner of the item with the corner at the arrow (alignment mark) of the platen.
• Photos that have been cut to irregular shapes and items smaller than 1.2 inches (3 cm) square
cannot be cropped accurately when scanning.
• Reflective disc labels may not be scanned as expected.
Photos, Postcards, Business Cards, and BD/DVD/CD
Magazines, Newspapers, and Documents
Place the item face-down on the platen and align an
upper corner of the item with the corner at the arrow
(alignment mark) of the platen. Portions placed on
the diagonally striped area cannot be scanned.
Single item:
Place the item face-down on the platen, with 0.4 inch (1 cm)
or more space between the edges (diagonally striped area) of
the platen and the item. Portions placed on the diagonally
striped area cannot be scanned.
Important
• For the portions in which items cannot be scan-
Important
• Large items (such as A4 size photos) that cannot be
placed away from the edges/arrow (alignment mark) of
the platen may be saved as PDF files. To save in a for-
mat other than PDF, scan by specifying the data format.
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Multiple items:
Allow 0.4 inch (1 cm) or more space between the edges (di-
agonally striped area) of the platen and items, and between
items. Portions placed on the diagonally striped area cannot
be scanned.
0.4 inch (1 cm) or more
Note
• Place up to 12 items.
• Positions of slanted items (10 degrees or less) are cor-
rected automatically.
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Network Scan Settings
You can connect your scanner or printer to a network to share it among multiple computers.
Important
• Multiple users cannot scan at the same time.
Note
• Complete the network settings of your scanner or printer beforehand from the Setup CD-ROM or by
following the instructions our website.
• With network connection, scanning takes longer than USB connection.
Complete the following settings to enable scanning over a network.
Specifying Your Scanner or Printer
Use IJ Network Scanner Selector EX to specify the scanner you want to use. By specifying the scanner,
you can scan over a network from your computer.
Important
• If the product you want to use is changed with IJ Network Scanner Selector EX, the product used for
scanning with IJ Scan Utility changes as well.
If your scanner or printer is not selected in IJ Scan Utility, check that it is selected with IJ Network
Scanner Selector EX.
Refer to "IJ Network Scanner Selector EX2 Menu and Setting Screen" for your model from Home of
the Online Manual for details.
1. Check that IJ Network Scanner Selector EX is running.
If IJ Network Scanner Selector EX is running,
(IJ Network Scanner Selector EX2) appears in the
notification area on the desktop. Click
to check the hidden icons as well.
Note
• If the icon is not displayed in the notification area on the desktop, follow the procedure below to
start.
• Windows 10:
From the Start menu, click All apps > Canon Utilities > IJ Network Scanner Selector
EX2.
• Windows 8.1:
Click IJ Network Scanner Selector EX2 on the Start screen.
If IJ Network Scanner Selector EX2 is not displayed on the Start screen, select the
Search charm, then search for "IJ Network Scanner Selector EX".
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• Windows 7:
From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner
Selector EX2 > IJ Network Scanner Selector EX2.
The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen
appears. In that case, skip ahead to Step 3.
2. In the notification area on the desktop, right-click
(IJ Network Scanner Selector EX2),
then select Settings....
The Scan-from-PC Settings screen appears.
3. Select your scanner or printer from Scanners.
Normally, the MAC address of your scanner or printer is already selected after the network setup. In
that case, you do not need to select it again.
Important
• If multiple scanners exist on the network, multiple model names appear. In that case, you can
select one scanner per model.
4. Click OK.
Setting for Scanning with IJ Scan Utility
To scan from IJ Scan Utility using a scanner or printer connected to a network, specify your scanner or
printer with IJ Network Scanner Selector EX, then follow the steps below to change the connection status
between it and the computer.
1. Start IJ Scan Utility.
2. Select "Canon XXX series Network" (where "XXX" is the model name) for Product
Name.
3. Click Settings... to use another scanner connected to a network.
4. Click
(General Settings), then click Select in Product Name.
The Scan-from-PC Settings screen of IJ Network Scanner Selector EX appears.
Select the scanner you want to use and click OK.
5. In the Settings (General Settings) dialog box, click OK.
The IJ Scan Utility main screen reappears. You can scan via a network connection.
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Note
• If your scanner or printer does not appear, check the following, click OK to close the screen, then
reopen it and try selecting again.
• MP Drivers is installed
• Network settings of your scanner or printer is completed after installing the MP Drivers
• Network communication between your scanner or printer and computer is enabled
259
Frequently Asked Questions
Cannot Print or Connect
Network
Print
Cannot Print or Connect
Installation
Error
Examples of Problems
Printer Does Not Work
LCD Is Off
Copying/Printing Stops
Cannot Print Using AirPrint
Printing Is Slow
Scanning Problems (Mac OS)
Scan Results Are Unsatisfactory (Windows)
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Scan Results Are Unsatisfactory (Mac OS)
Cannot Print/Scan from Smartphone/Tablet
Cannot Set Correctly (Network)
Administrator Password Set for Printer Unknown
Message Appears on Computer During Setup
Cannot Set Correctly (Installation)
Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows)
Error or Message Appears
Error Message Appears on PictBridge (Wireless LAN) Compliant Device
IJ Scan Utility Error Messages (Windows)
IJ Scan Utility Lite Error Messages (Mac OS)
ScanGear (Scanner Driver) Error Messages (Windows)
Operation Problems
Problems while Printing/Scanning from Smartphone/Tablet
Scanning Problems (Mac OS)
If You Cannot Solve a Problem
262
Network Settings and Common Problems
Here are frequently asked questions on network. Select a connection method you are using, or you want to
use.
Wireless LAN
Wireless Direct
Wireless LAN
Cannot Find Printer
Cannot Find Printer after Searching it on Printer Detection Screen During Setup
Searching Printer by IP Address or Host Name During Setup
Error Occurs During Wireless LAN Setup
Cannot Print or Connect
Cannot Access to Internet on Wireless LAN from Communication Device
Connecting Printer and Wireless Router Using Easy wireless connect
Cannot Connect Smartphone/Tablet to Wireless Router
Error Occurs During Wireless LAN Setup
Cannot Print or Connect
LAN Setting Tips/Changing LAN Settings
Administrator Password Set for Printer Unknown
Checking Wireless Router SSID/Key
Checking Wireless Router SSID for Smartphone/Tablet
Privacy Separator/SSID Separator/Network Separation Function
Checking Status Code
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Printing/Scanning from Smartphone/Tablet
Connecting Printer and Wireless Router Using Easy wireless connect
Cannot Connect Smartphone/Tablet to Wireless Router
Checking Wireless Router SSID for Smartphone/Tablet
Setting Up Using Smartphone/Tablet
Cannot Print/Scan from Smartphone/Tablet
Downloading Canon PRINT Inkjet/SELPHY
Problems while Using Printer
Message Appears on Computer During Setup
Printing Is Slow
Ink Level Not Shown on Printer Status Monitor (Windows)
Packets Are Sent Constantly (Windows)
Wireless Direct
Cannot Print or Connect
Cannot Access to Internet on Wireless LAN from Communication Device
Cannot Print or Connect
LAN Setting Tips/Changing LAN Settings
Administrator Password Set for Printer Unknown
Checking Status Code
Printing/Scanning from Smartphone/Tablet
Cannot Print/Scan from Smartphone/Tablet
Downloading Canon PRINT Inkjet/SELPHY
Problems while Using Printer
Message Appears on Computer During Setup
Printing Is Slow
Ink Level Not Shown on Printer Status Monitor (Windows)
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Cannot Find Printer on Check Printer Settings Screen During
Setup (Windows)
If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by
Automatic search on the Search for Printers screen, click Redetect and search for the printer again by
the IP address on the Search for Printers screen.
If the printer has not been found after searching it by the IP address, check network settings.
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Cannot Find Printer on Check Printer Settings Screen During
Wireless LAN Setup (Windows)-Checking Power Status
Are printer and network device (router, etc.) turned on?
Make sure the printer is turned on.
Make sure network device (router, etc.) is turned on.
If printer or network device is off:
Turn on printer or network device.
It may take a while for the printer and network device to become ready for use once they are turned on.
Wait a while after turning on the printer or network device, and then click Redetect on the Check Printer
Settings screen to redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
If printer and network device are on:
If the network devices are on, turn them off and on again.
If above does not solve the problem:
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Cannot Find Printer on Check Printer Settings Screen During
Wireless LAN Setup (Windows)-Checking PC Network Connection
Can you view any web pages on your computer?
Make sure the computer and network device (router, etc.) are configured and the computer is connected
to the network.
If you cannot view any web pages:
Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.
After that, configure the computer and network device.
For the procedures, refer to the instruction manuals supplied with the computer and network device, or
contact their manufacturers.
If you can view web pages after configuring the computer and network device, try to set up the network
communication from the beginning.
If above does not solve the problem:
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Cannot Find Printer on Check Printer Settings Screen During
Wireless LAN Setup (Windows)-Checking Printer's Wireless LAN
Settings
Is printer set to allow wireless communication?
Make sure the
icon is displayed on the LCD.
If icon is not displayed:
The printer is not set to allow wireless communication. Turn on wireless communication on the printer.
If icon is displayed:
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Cannot Find Printer on Check Printer Settings Screen During
Wireless LAN Setup (Windows)-Checking Wireless LAN
Environment
Is the printer connected to the wireless router?
Check the connection status between the printer and wireless router using the sign on the right of the
icon.
If
is displayed:
• Check wireless router configuration.
After checking the wireless router setting, make sure the printer is not placed far away from the
wireless router.
The printer can be up to 50 m (164 ft) from the wireless router indoors. Make sure the printer is close
enough to the wireless router to be used.
Place the wireless router and printer where there are no obstacles between them. Wireless
communication between different rooms or floors is generally poor. Wireless communication can be
impeded by building materials containing metal or concrete. If the printer cannot communicate with
the computer over a wireless LAN due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth
as a wireless router is nearby, it may cause interference. Place the wireless router as far away from
interference sources as possible.
Note
• Though an antenna is attached to most wireless routers, note that some of them have it inside.
• Check wireless router setting.
The printer and wireless router should be connected using 2.4 GHz bandwidth. Make sure the
wireless router for the printer's destination is configured to use 2.4 GHz bandwidth.
271
Important
• Note that some wireless routers distinguish SSIDs by the last alphanumeric character according
to their bandwidth (2.4 GHz or 5 GHz) or purpose (for computer or game machine).
To check the SSID of the wireless router the printer is connected to, print the network settings.
For details, see the instruction manual supplied with the wireless router or contact the manufacturer.
After taking measures above, click Redetect on the Check Printer Settings screen to redetect the
printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
If the printer cannot be detected, the printer is not connected to the wireless router. Connect the printer to
the wireless router.
After connecting the printer to the wireless router, set up the network communication from the beginning.
If
,
, or
is displayed:
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Cannot Find Printer on Check Printer Settings Screen During
Wireless LAN Setup (Windows)-Checking Printer's IP Address
Is printer's IP address specified correctly?
If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's
IP address is not used for another device.
To check the printer's IP address, print out the network settings information.
If the IP address is not specified correctly:
See If an error screen appears: and specify the IP address.
If the IP address is specified correctly:
273
Cannot Find Printer on Check Printer Settings Screen During
Wireless LAN Setup (Windows)-Checking Security Software
Settings
Disable block in firewall function temporarily.
The firewall of your security software or operation system for computer may limit communication between
the printer and your computer. Check the firewall setting of your security software or operation system or
the message shown on your computer and disable block temporarily.
If firewall interferes with setup:
• If message appears:
If a message appears warning that Canon software is attempting to access the network, set the
security software to allow access.
After allowing the software to access, click Redetect on the Check Printer Settings screen to
redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network
communication.
• If no message appears:
Cancel the setup, and then set the security software to allow Canon software to access the network.
The file Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM
After setting the security software, redo the network communication setup from the beginning.
After setup is completed, enable firewall.
Note
• For more on firewall settings of your operating system or security software, see instruction manual or
contact its manufacturer.
If above does not solve the problem:
274
Cannot Find Printer on Check Printer Settings Screen During
Wireless LAN Setup (Windows)-Checking Wireless Router Settings
Check wireless router settings.
Check wireless router network connection settings, such as IP address filtering, MAC address filtering,
encryption key, and DHCP function.
Make sure the same radio channel is assigned to the wireless router and the printer.
To check the settings of the wireless router, see the instruction manual supplied with the wireless router or
contact the manufacturer.
In addition, make sure the wireless router you are using is configured to use 2.4 GHz bandwidth.
Important
• Depending on the wireless router, note that different SSID is assigned for a bandwidth (2.4 GHz or 5
GHz) or its usage (for PC or game machine) using alphanumeric characters at the end of SSID.
After checking the wireless router settings, click Redetect on the Check Printer Settings screen to
redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
275
Cannot Proceed beyond Printer Connection Screen
If you cannot proceed beyond the Printer Connection screen, check the following.
Check1
Make sure USB cable is securely plugged in to printer and computer.
Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the
back of the printer.
Important
• Connect the "Type-B" terminal to the printer with the notched side facing UP. For details, refer to the
instruction manual supplied with the USB cable.
Check2
Follow procedure below to connect printer and computer again.
Important
• For Mac OS, make sure the lock icon is on the lower left of the Printers & Scanners screen.
If the icon (locked) is displayed, click the icon to unlock. (The administrator name and the password
are necessary to unlock.)
1. Unplug USB cable from printer and computer and connect it again.
2. Make sure no printer operation is in progress and turn it off.
3. Turn on printer.
Check3
If you cannot resolve problem, follow procedure below to reinstall MP Drivers.
• For Windows:
1. Click Cancel.
2. Click Back to Top on Setup Canceled screen.
3. Click Exit on Start Setup screen and finish setup.
4. Turn off printer.
276
5. Restart computer.
6. Make sure you have no application software running.
7. Perform setup on web page.
Note
• You can use the Setup CD-ROM to redo setup.
• For Mac OS:
1. Click Next.
◦ If the screen telling you that installation has not been completed appears, click Abort on displayed
screen and finish setup.
◦ If the Connection failed. screen appears:
1. Click Next.
2. Click Next on displayed screen.
3. Click Back to Top on Select Printer screen.
4. Click Exit on Start Setup screen and finish setup.
3. Turn off printer.
4. Restart computer.
5. Make sure you have no application software running.
6. Perform setup on web page.
277
Cannot Find Printer while Using Wireless LAN
Check1
Check2
Make sure the printer is turned on.
Check the
(Network status) icon on LCD.
If the icon is not displayed, press and hold the Network button for more than 2 seconds to enable wireless LAN.
If the
icon is displayed, see Check 3 or later checking items to make sure whether printer setup is
complete or the settings of wireless router to connect are correct.
Check3
Make sure printer setup is complete.
If it is not, perform setup.
• For Windows:
Perform setup using the Setup CD-ROM or from the web page.
• For Mac OS:
Perform setup from the web page.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status. Download it from the
web page.
For Windows
For Mac OS
Check4
Make sure printer and wireless router network settings match.
Make sure the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are identical
with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
Note
• Use 2.4 GHz frequency band to connect to a wireless router. Match the SSID set for the printer with that for
2.4 GHz frequency band of the wireless router.
To check the SSID set for the printer, print out the network setting information.
278
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For Mac OS:
Starting Up IJ Network Device Setup Utility
Check5
Make sure the printer is not placed too far away from the wireless router.
Place the wireless router and printer where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN
due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Note
• Though an antenna is attached to most wireless routers, note that some of them have it inside.
Check6
Make sure wireless signal is strong. Monitor signal strength and move printer
and wireless router as necessary.
Check the signal strength on the LCD.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For Mac OS:
Starting Up IJ Network Device Setup Utility
Check7
Make sure the computer is connected to the wireless router.
For more on how to check the computer settings or connection status, see your computer instruction manual or
contact its manufacturer.
279
Note
• If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device.
Check8
Make sure Enable bidirectional support is selected in the Ports sheet of the
properties dialog box of the printer driver. (Windows)
If not, select it to enable bidirectional support.
Check9
Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting
to access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings. Some programs
use a firewall by default.
Check10
If printer is connected to an AirPort Base Station via LAN, make sure you use
alphanumeric characters for network identifier (SSID). (Mac OS)
If the problem is not resolved, redo setup.
• For Windows:
Perform setup using the Setup CD-ROM or from the web page.
• For Mac OS:
Perform setup from the web page.
280
Printer Suddenly Cannot Be Used
Cannot Communicate with Printer Following Network Settings Change
It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Make sure the computer has obtained a valid IP address, and try again to find the printer.
Cannot Communicate with Printer via Wireless LAN
Check1
Check the power status of printer, network devices (e.g. wireless router), and
smartphone/tablet.
Turn on the printer or devices.
If the power is already turned on, turn it off and on again.
It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP
update interval, energy saving mode, etc.) or to update the wireless router firmware.
For details, contact the manufacturer of your wireless router.
Check2
Can you view any web pages on your computer?
Make sure your computer is connected to the wireless router properly.
For more on checking computer settings or connection status, see the instruction manual supplied with the
wireless router or contact the manufacturer.
Check3
Is the printer connected to the wireless router?
Use the icon on the LCD to check the connection status between the printer and wireless router. If the
icon is not displayed, wireless LAN is disabled. Turn on wireless communication on the printer.
Check4
Make sure the printer and wireless router network settings match.
Make sure the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are identical
with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
282
To check the current network settings of the printer, print out the network setting information.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For Mac OS:
Starting Up IJ Network Device Setup Utility
Check5
Make sure the printer is not placed too far away from the wireless router.
Place the wireless router and printer where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless
LAN due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Note
• Though an antenna is attached to most wireless routers, note that some of them have it inside.
Check6
Make sure wireless signal is strong. Monitor signal status and move printer
and wireless router as necessary.
Check the signal strength on the LCD.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For Mac OS:
Starting Up IJ Network Device Setup Utility
Check7
Make sure you are using a valid channel.
283
Usable wireless channels may be limited depending on wireless network device used by your computer. See
the instruction manual provided with your computer or wireless network device to check usable wireless
channels.
Check8
Make sure channel set on wireless router is a usable channel as confirmed in
Check 7.
If it is not, change the channel set on the wireless router.
Check9
Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting
to access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings. Some
programs use a firewall by default.
Check10
If printer is connected to an AirPort Base Station via LAN, make sure you
use alphanumeric characters for network identifier (SSID). (Mac OS)
If the problem is not resolved, redo setup.
• For Windows:
Perform setup using the Setup CD-ROM or from the web page.
• For Mac OS:
Perform setup from the web page.
• Positioning:
Make sure there are no obstacles between the wireless router and the printer.
Cannot Communicate with Printer Using Wireless Direct
Check1
Check the power status of printer and other devices (smartphone or tablet).
Turn on the printer or devices.
If the power is already turned on, turn it off and on again.
Check2
Check printer settings.
Make sure the
(Direct) icon is displayed on the LCD.
If not, press the Direct button for more than 2 seconds to enable Wireless Direct.
Check3
Check the settings of your device (smartphone/tablet).
284
Make sure wireless LAN is enabled on your device.
For details, refer to your device's instruction manual.
Check4
Make sure printer is selected as connection for device (e.g. smartphone or
tablet).
Select the identifier for Wireless Direct (SSID) specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the identifier for Wireless Direct (SSID) specified for the printer, print out the network setting
information of the printer.
Check5
Have you entered the proper password specified for the Wireless Direct?
To check the password specified for the printer, print out the network setting information of the printer.
Check6
Make sure the printer is not placed too far away from the device.
Place the device and printer where there are no obstacles between them. Wireless communication between
different rooms or floors is generally poor. Wireless communication can be impeded by building materials
containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN due to
a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Place devices a suitable distance from the printer.
Check7
Make sure 5 devices are already connected.
Wireless Direct does not allow more than 5 devices to be connected.
Cannot Print or Scan from a Computer Connected to the Network
Check1
Make sure the computer is connected to the wireless router.
For more on how to check the computer settings or connection status, see your computer instruction manual
or contact its manufacturer.
Check2
If MP Drivers are not installed, install them. (Windows)
Install the MP Drivers using the Setup CD-ROM or install them from the Canon website.
285
Check3
Make sure wireless router does not restrict which computers can access it.
For more on connecting to and setting up your wireless router, see the wireless router instruction manual or
contact its manufacturer.
Note
286
Network Key Unknown
WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot
Connect
For more on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For Mac OS:
Starting Up IJ Network Device Setup Utility
Setting an Encryption Key
For more on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For Mac OS:
Starting Up IJ Network Device Setup Utility
287
Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router is
compatible with WPA/WPA2, you can also use WPA2 or WPA.
• Using WPA/WPA2
The authentication method, passphrase, and dynamic encryption type must be the same for the
wireless router, the printer, and your computer.
Enter the passphrase configured on the wireless router (a sequence of between 8 and 63
alphanumeric characters, or a 64-character hexadecimal number).
Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic
encryption method.
For details, see If WPA/WPA2 Details Screen Appears.
Note
• This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-
Personal).
• Using WEP
The key length, key format, key to use (one of 1 to 4), and authentication method must be the same
for the wireless router, the printer, and your computer.
To communicate with a wireless router that uses automatically generated WEP keys, you must set the
printer to use the key generated by the wireless router, entering it in hexadecimal format.
◦ For Windows:
When the WEP Details screen appears after you click Search... on the Network Settings
(Wireless LAN) screen in IJ Network Device Setup Utility, follow the on-screen instructions to set
the WEP key length, format, and the number.
For details, see If WEP Details Screen Appears.
Note
• If the printer is connected to an AirPort Base Station via LAN:
If the printer is connected to an AirPort Base Station via a LAN, check the settings in Wireless
Security of AirPort Utility.
• Select 64 bit if WEP 40 bit is selected for key length in AirPort Base Station.
• Select 1 for Key ID. Otherwise, computer will not be able to communicate with printer via the
wireless router.
288
Printer Cannot Be Used After Replacing Wireless Router or
Changing Its Settings
When you replace a wireless router, redo the network setup for the printer.
• For Windows:
Perform setup using the Setup CD-ROM or from the web page.
• For Mac OS:
Perform setup from the web page.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For Mac OS:
Starting Up IJ Network Device Setup Utility
If this does not solve the problem, see below.
Cannot Communicate with Printer After Enabling MAC/IP Address
Filtering or Encryption Key on Wireless Router
Check1
Check wireless router setting.
To check the wireless router setting, see the instruction manual provided with the wireless router or contact its
manufacturer. Make sure the computer and the wireless router can communicate with each other under this
setting.
289
Check2
If filtering MAC addresses or IP addresses at wireless router, check that MAC
addresses or IP addresses for computer, network device, and printer are registered.
Check3
If using WPA/WPA2 or WEP key, make sure encryption key for computer,
network device, and printer matches key set for wireless router.
Not only the WEP key itself, but also the key length, key format, the key ID to use, and the authentication
method must be the same for the printer, the wireless router, and the computer.
With Encryption On, Cannot Communicate with Printer After
Changing Encryption Type at Wireless Router
If you change the encryption type for the printer and it subsequently cannot communicate with the
computer, make sure the encryption type for the computer and the wireless router matches the type set
for the printer.
290
Checking Network Information
Checking Printer IP Address or MAC Address
To check the printer's IP Address or MAC address, print out the network settings information.
For Windows, you can check the network setting information on the computer screen.
Canon IJ Network Device Setup Utility Screen
Checking Computer IP Address or MAC Address
To check the IP Address or MAC address of your computer, follow the instructions below.
• For Windows:
1. Select Command Prompt as shown below.
In Windows 10, right-click Start button and select Command Prompt.
In Windows 8.1, select Command Prompt from the Start screen. If Command Prompt is not
displayed on the Start screen, select the Search charm and search for "Command Prompt".
In Windows 7, click Start > All Programs > Accessories > Command Prompt.
2. Enter "ipconfig/all" and press Enter.
The IP address and MAC address of your computer appear. If your computer is not connected to
a network, the IP address does not appear.
• For Mac OS:
1. Select System Preferences from Apple menu, and then click Network.
2. Make sure network interface used by computer is selected, and then click Advanced.
Make sure Wi-Fi is selected as network interface.
3. Check the IP address or MAC address.
Click TCP/IP to check the IP address.
Click Hardware to check the MAC address.
292
Checking Communication Between the Computer, the Printer, and the
Wireless Router
Perform a ping test to check if communication is taking place.
• For Windows:
1. Select Command Prompt as shown below.
In Windows 10, right-click Start button and select Command Prompt.
In Windows 8.1, select Command Prompt from the Start screen. If Command Prompt is not
displayed on the Start screen, select the Search charm and search for "Command Prompt".
In Windows 7, click Start > All Programs > Accessories > Command Prompt.
2. Type the ping command and press Enter.
The ping command is as follows: ping XXX.XXX.XXX.XXX
"XXX.XXX.XXX.XXX" is the IP address of the target device.
If communication is taking place, a message like the one shown below appears.
Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255
If Request timed out appears, communication is not taking place.
• For Mac OS:
1. Start Network Utility as shown below.
Select Computer from Go menu of Finder, double-click Macintosh HD > System > Library >
CoreServices > Applications > Network Utility.
2. Click Ping.
3. Make sure Send only XX pings (XX are numbers) is selected.
4. Enter IP address of target printer or target wireless router in Enter the network address to ping.
5. Click Ping.
"XXX.XXX.XXX.XXX" is the IP address of the target device.
A message such as the following appears.
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms
--- XXX.XXX.XXX.XXX ping statistics ---
3 packets transmitted, 3 packets received, 0% packet loss
If packet loss is 100%, communication is not taking place. Otherwise, computer is communicating
with target device.
293
Restoring to Factory Defaults
Important
• For Windows:
Initialization erases all network settings on the printer, making printing or scanning operation from a
computer over a network impossible. To use the printer over a network again after restoring it to the
factory defaults, redo setup using the Setup CD-ROM or from the web page.
• For Mac OS:
Initialization erases all network settings on the printer, making printing or scanning operation from a
computer over a network impossible. To use the printer over a network again after restoring it to the
factory defaults, redo setup from the web page.
Press the Setup button until "11" appears on the LCD and press the Black button or the Color button.
The network settings are initialized.
295
Printing Does Not Start
Check1
Make sure printer is securely plugged in and press ON button to turn it on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Note
• If you are printing large data such as photos or other graphics, printing may take longer to start. The ON
lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.
Check2
Make sure printer is properly connected to computer.
When the printer is connected to your computer with a USB cable, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact
the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is correctly set up for network use.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status. Download it from the
web page.
For Windows
For Mac OS
Check3
Make sure paper settings match information set for rear tray.
If the paper settings do not match the information set for the rear tray, an error code appears on the LCD and
message appears on the computer.
Check4
If printing from a computer, delete unnecessary print jobs.
• For Windows:
Deleting the Undesired Print Job
• For Mac OS:
Deleting the Undesired Print Job
Check5
Is your printer's printer driver is selected when printing?
The printer will not print properly if you are using a printer driver for a different printer.
297
• For Windows:
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
Note
• To make the printer the one selected by default, select Set as Default Printer.
• For Mac OS:
Make sure your printer's name is selected in Printer in the Print dialog.
Note
• To make the printer the one selected by default, select the printer for Default printer.
Check6
Is print data extremely large? (Windows)
Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On in
the dialog that appears.
* This may reduce print quality.
Check7
If printing from your computer, restart computer.
298
No Ink Comes Out
Check1
Check2
When a FINE cartridge runs out of ink, replace it with a new one.
Is the FINE cartridge installed properly?
If the FINE cartridge is not installed securely, ink may not be ejected correctly.
Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges.
Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place.
After confirming that the FINE cartridge is installed properly, close the cover.
Check3
Are the print head nozzles clogged?
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
• If nozzle check pattern is not printed correctly:
After performing the print head cleaning, print the nozzle check pattern and examine the pattern.
• If problem is not resolved after performing print head cleaning twice:
Perform print head deep cleaning.
If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform
print head deep cleaning again 24 hours later.
299
• If problem is not resolved after performing print head deep cleaning twice:
Ink may have run out. Replace the FINE cartridge.
300
Paper Does Not Feed Properly/"No Paper" Error
Check1
Make sure paper is loaded.
Check2
When loading paper, consider the following.
• When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
• When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
• Always load the paper in portrait orientation, regardless of the printing orientation.
• When you load the paper, load the paper with the print side facing UP. Align the paper stack against the
right side of the rear tray and slide the paper guide so that it just touches the left edge of the stack.
Check3
Is paper too thick or curled?
Check4
Check5
Make sure media type and paper size settings match with loaded paper.
Make sure that there are not any foreign objects in the rear tray.
If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply,
then remove the foreign object.
301
Check6
Clean paper feed roller.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
302
Print Results Are Unsatisfactory
If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the
paper and print quality settings first.
Check1
Do page size and media type settings match size and type of loaded paper?
If these settings do not match, it is not possible to obtain the proper result.
If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the
printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and
the loaded paper.
The method for checking the paper and print quality settings differs depending on what you are using your printer
for.
Copying
Check the settings using the operation panel.
Printing from a PictBridge (Wireless LAN)
compliant device
Check the settings on your PictBridge (Wireless LAN) compliant device.
PictBridge (Wireless LAN) Print Settings
Printing from your computer (Windows)
Check the settings using the printer driver.
Check2
Make sure appropriate print quality is selected (see table above).
Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors,
increase the print quality setting and retry the printing.
Check3
If problem is not resolved, check other causes.
See also the sections below:
Cannot Complete Printing
Lines Incomplete or Missing (Windows)
Images Incomplete or Missing (Windows)
Ink Blots / Paper Curl
Back of Paper Is Smudged
303
Uneven or Streaked Colors
If Printed Paper Has Been Discolored
Colors may fade with time if the printed paper is left for a long period of time.
After printing, dry the paper sufficiently, avoid high temperatures, high humidity, and direct sunlight, and
store or display indoors at room temperature and normal humidity.
To avoid direct exposure to air, we recommend that you store the paper in an album, plastic folder, photo
frame, etc.
304
White Streaks Appear
Check1
Check paper and print quality settings.
Check2
Are the print head nozzles clogged?
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
• If nozzle check pattern is not printed correctly:
After performing the print head cleaning, print the nozzle check pattern and examine the pattern.
• If problem is not resolved after performing print head cleaning twice:
Perform print head deep cleaning.
If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform
print head deep cleaning again 24 hours later.
• If problem is not resolved after performing print head deep cleaning twice:
Ink may have run out. Replace the FINE cartridge.
Check3
When a FINE cartridge runs out of ink, replace it with a new one.
Check4
When using paper with one printable surface, make sure paper is loaded with
printable side facing up.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
Load paper with the printable side facing up.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
Check5
Is the FINE cartridge installed properly?
If the FINE cartridge is not installed securely, ink may not be ejected correctly.
Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges.
306
Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place.
After confirming that the FINE cartridge is installed properly, close the cover.
• When copying, see also the sections below:
Check6
Is platen glass dirty?
Clean the platen glass.
Cleaning the Platen Glass and Document Cover
Check7
Make sure original is properly loaded on platen glass.
Check8
Check9
Is original loaded with side to be copied facing down on platen glass?
Did you copy a printout done by this printer?
If you use a printout done by this printer as the original, print quality may be reduced depending on the condition
of the original.
Reprint from the computer if you can reprint from it.
307
Colors Are Unclear
Check1
Is nozzle check pattern printed properly?
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
• If nozzle check pattern is not printed correctly:
After performing the print head cleaning, print the nozzle check pattern and examine the pattern.
• If problem is not resolved after performing print head cleaning twice:
Perform print head deep cleaning.
If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform
print head deep cleaning again 24 hours later.
• If problem is not resolved after performing print head deep cleaning twice:
Ink may have run out. Replace the FINE cartridge.
Check2
Check3
When a FINE cartridge runs out of ink, replace it with a new one.
Is FINE cartridge installed properly?
If the FINE cartridge is not installed securely, ink may not be ejected correctly.
Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges.
Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place.
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After confirming that the FINE cartridge is installed properly, close the cover.
Note
• Printed colors may not match screen colors due to basic differences in the methods used to produce
colors. Color control settings and environmental differences can also affect how colors appear on the
screen. Therefore, colors of printing results may be different from those on the screen.
309
Lines Are Misaligned
Check1
Check paper and print quality settings.
Check2
Perform print head alignment.
If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position.
Note
• If the problem is not resolved after performing the print head alignment, perform print head alignment
manually from your computer.
• For Windows:
Adjusting Print Head Position
• For Mac OS:
Adjusting Print Head Position
Check3
Increase print quality and try printing again.
Increasing the print quality using the printer driver may improve the print result.
310
Paper Is Smudged / Printed Surface Is Scratched
Paper Is Smudged
Smudged Edges
Smudged Surface
Printed Surface Is Scratched
Check1
Check paper and print quality settings.
Check2
Check paper type.
Make sure you are using the right paper for what you are printing.
Check3
Correct curl before loading paper.
We recommend putting unused paper back into the package and storing it flat.
• Plain Paper
Turn the paper over and reload it to print on the other side.
Leaving the paper loaded on the rear tray for a long time may cause the paper to curl. In this case, load the
paper with the other side facing up. It may resolve the problem.
• Other Paper
If the paper corners curl more than 0.1 inch / 3 mm (A) in height, the paper may smudge or may not feed
properly. Follow the instructions below to correct the paper curl.
311
1. Roll up paper in opposite direction to paper curl as shown below.
2. Check that paper is now flat.
We recommend printing curl-corrected paper one sheet at a time.
Note
• Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward.
Follow the instructions below to curl the paper outward up to 0.1 inch / 3 mm (B) in height before printing.
This may improve the print result.
(C) Print side
We recommend feeding paper that has been curled outward one sheet at a time.
Check4
Set printer to prevent paper abrasion. (Windows)
Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper. If
you notice abrasion even with the media type set correctly to match the paper, set the printer to prevent paper
abrasion following the procedure below.
1. Make sure printer is turned on.
2. Open printer driver setup window.
3. Click Maintenance tab and Custom Settings.
4. Select Prevent paper abrasion check box and click OK.
This may reduce the print speed.
* Once you have finished printing, undo this setting. Otherwise, it will apply to subsequent print jobs.
Check5
If intensity is set high, reduce intensity setting and try printing again. (Windows)
If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.
312
Check the intensity setting in the printer driver.
Adjusting Intensity
Check6
Do not print outside recommended printing area.
If you print outside the recommended printing area of your paper, ink may stain the lower edge of the paper.
Resize the document using application software.
Print Area
Check7
Is platen glass dirty?
Clean the platen glass.
Cleaning the Platen Glass and Document Cover
Check8
Is paper feed roller dirty?
Clean paper feed roller.
Check9
Is inside of printer dirty?
During duplex printing, ink may stain the inside of the printer, smudging the printout.
Perform bottom plate cleaning to clean inside of printer.
Note
• To prevent staining inside the printer, be sure to set the correct paper size.
Check10
Set longer ink drying time.
This allows the printed surface to dry, preventing smudges and scratches.
• For Windows:
1. Make sure printer is turned on.
2. Open printer driver setup window.
3. Click Maintenance tab and Custom Settings.
4. Drag Ink Drying Wait Time slide bar to set the wait time and click OK.
5. Check message and click OK.
• For Mac OS:
Set the waiting time using Remote UI.
Changing the Printer Operation Mode
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Scanner Does Not Work
Check 1
Check 2
Check 3
Make sure that your scanner or printer is turned on.
Connect the USB cable to a different USB port on the computer.
If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Check 4
With network connection, check the connection status and reconnect as
needed.
Check 5
Restart the computer.
316
ScanGear (Scanner Driver) Does Not Start
Check 1
If not installed, install MP Drivers from the Setup CD-ROM or our website.
Make sure MP Drivers is installed.
Check 2
Select your scanner or printer on the application's menu.
Important
• If your scanner or printer name is displayed multiple times, select the one that does not include WIA.
Note
• The operation may differ depending on the application.
• Use the WIA driver when scanning from a WIA-compliant application.
Scanning with WIA Driver
Check 3
You cannot start ScanGear (scanner driver) from applications not supporting TWAIN.
Make sure that the application supports TWAIN.
Check 4
Scan and save images with IJ Scan Utility and open the files in your
application.
317
Power Does Not Come On
Check1
Check2
Press ON button.
Make sure power plug is securely connected to printer, and then turn it back on.
Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn it
Check3
on again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
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Power Shuts Off By Itself
Check
If printer is set to turn off automatically after a certain time, disable this setting.
If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that
time has elapsed.
• To disable the setting from the operation panel:
1. Make sure printer is turned on.
2. Press Setup button repeatedly until "13" appears on LCD.
3. Press Black button.
The setting to shut off the power automatically is disabled.
• To disable the setting from the computer:
For Windows, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting.
Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool.
1. Open Canon IJ Printer Assistant Tool.
2. Select printer you are using from pulldown menu and select OK.
The menu screen appears.
3. Select Auto Power.
4. Select Disable for Auto Power Off.
The setting to shut off the power automatically is disabled.
Note
• Refer to below to disable the setting from ScanGear (scanner driver).
Scanner Tab
320
USB Connection Problems
Printing or Scanning Is Slow/Hi-Speed USB Connection Does Not
Work/"This device can perform faster" Message Appears (Windows)
If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of
USB 1.1. In this case, the printer works properly but printing or scanning speed may slow down due to the
communication speed.
Check
Check following to make sure your system environment supports Hi-Speed
USB connection.
• Does the USB port on your computer support Hi-Speed USB connection?
• Does the USB cable or the USB hub support Hi-Speed USB connection?
Be sure to use a certified Hi-Speed USB cable. We recommend that the USB cable be no longer than 10
feet / 3 meters or so.
• Does the operating system of your computer support Hi-Speed USB connection?
Install the latest update for your computer.
• Is the Hi-Speed USB driver working properly?
If necessary, obtain and install the latest version of the Hi-Speed USB driver for your computer.
Important
• For more information, contact the manufacturer of your computer, USB cable, or USB hub.
321
Cannot Communicate with Printer via USB
Check1
Check2
Make sure printer is turned on.
Connect USB cable properly.
As the illustration below, the USB port is at the back of the printer.
Important
• Connect the "Type-B" terminal to the printer with the notched side facing UP. For details, refer to the
instruction manual supplied with the USB cable.
Check3
Make sure Enable bidirectional support is selected in the Ports sheet of the
properties dialog box of the printer driver. (Windows)
If not, select it to enable bidirectional support.
322
Cannot Install MP Drivers (Windows)
• If installation does not start when you insert Setup CD-ROM:
Follow the instructions below to start the installation.
1. Make the following settings.
◦ In Windows 10, click Start button > File Explorer, and then click This PC from list on left.
◦ In Windows 8.1, select Explorer icon in Taskbar on Desktop, and then select This PC from list
on left.
◦ In Windows 7, click Start, and then click Computer.
2. Double-click the
CD-ROM icon in the window that appears.
If the contents of the CD-ROM appear, double-click MSETUP4.EXE.
If you cannot install the MP Drivers with the Setup CD-ROM, install them from the Canon website.
Note
• If the CD-ROM icon does not appear, try the following:
• Remove the CD-ROM from your computer and reinsert it.
• Restart your computer.
If the icon still does not appear, try a different disc and see if it appears. If it does, there is a
problem with the Setup CD-ROM. Contact your nearest Canon service center to request a repair.
324
• If you cannot get past the Printer Connection screen:
• Other cases:
Reinstall the MP Drivers.
If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then
reinstall the MP Drivers.
Deleting the Unnecessary MP Drivers
Reinstall the MP Drivers with the Setup CD-ROM or install them from the Canon website.
Note
• If the installer was stopped due to a Windows error, Windows operation may be unstable, and you
may not be able to install the drivers. Restart your computer and then reinstall the drivers.
325
Updating MP Drivers in Network Environment (Windows)
Download the latest MP Drivers.
Download the latest MP Drivers for your model on the download page of the Canon website.
Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that
you downloaded. In the connection method selection screen, select Use the printer with wireless LAN
connection. The printer is detected automatically in the network.
Make sure the printer was found, and install the MP Drivers following the on-screen instructions.
Note
• The network settings on the printer are not affected, so the printer can be used on the network without
redoing settings.
326
An Error Occurs
If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears
automatically. Take the appropriate action described in the message.
When an error occurs, a message appears on the computer screen and an error code on the LCD. For
some errors, a support code (error number) appears.
When a Support Code and a message are displayed on the computer
screen (Windows):
When an error code appears:
• The Alarm lamp lights up and an error code appears.
• The ON lamp and Alarm lamp flash alternately and an error code appears.
328
The error code appears on the LCD one by one.
If the error code is "E03":
Check the error code on the LCD and the support code corresponding with it. See the table below for
details.
Error
Code
Support
Code
Cause
Action
E02
1000
3442
3443
3444
Printer is out of paper.
• If the printer is out of paper:
Printing one side is complete if you are per-
forming manual duplex printing.
• If you are performing manual duplex print-
ing:
329
3445
Prepare to print the other side following
the instructions on the computer screen.
E03
1203
1300
The cover is open.
Paper is jammed.
• If the cover is open:
• If paper is jammed:
E04
E05
168A
FINE cartridge is not installed properly.
FINE cartridge cannot be recognized.
1401
1403
1430
1485
Check the following.
• if the FINE cartridge is installed properly
• if appropriate ink cartridge is installed
• if the ink cartridge is compatible with the
printer
Install appropriate ink cartridge on the printer.
E08
1700
1712
1714
Ink absorber is almost full.
1712
1714
E09
E11
1890
Protective material or tape may still be attach-
ed to FINE cartridge holder.
4102
4103
Cannot perform printing with current print set- Perform printing after you have changed print
tings.
settings.
E12
E13
E14
E15
E16
E23
E31
4100
1686
1684
1682
1688
3446
–
Specified data cannot be printed.
The ink may have run out.
4100
1684
3446
FINE cartridge cannot be recognized.
FINE cartridge cannot be recognized.
The ink has run out.
IP address and subnet mask are conflicting.
Failed in wireless LAN setup.
Press the printer's Black or Color button to re-
solve the error.
If you are performing setup with WPS:
1. Check the security settings and perform
setup again.
2. Perform setup using another setup meth-
od.
E32
–
Cannot find a wireless router during setup.
Press the printer's Black or Color button to re-
solve the error.
Perform wireless LAN setup again.
330
E33
–
Cannot connect because multiple wireless
routers are connecting to the printer.
Press the printer's Black or Color button to re-
solve the error.
Perform wireless LAN setup again after a while
(about 2 minutes).
If the above does not resolve the problem, re-
fer to the instruction manual supplied with the
wireless router.
E34
E36
E37
3440
3441
–
Easy wireless connect has failed.
Easy wireless connect has failed.
Failed in wireless LAN setup.
3440
3441
Press the printer's Black or Color button to re-
solve the error.
Take measures below.
1. Turn off the wireless router and turn it on
again.
2. Reconnect the printer to the wireless rout-
er.
If the above does not resolve the problem, re-
fer to the instruction manual supplied with the
wireless router and check the settings.
E38
–
Cannot connect to a wireless router.
Cannot change the LAN settings.
Press the printer's Black or Color button to re-
solve the error.
Check the following.
• if the printer’s wireless LAN is enabled
• if you select a proper wireless router to
connect
• if the passphrase you entered is correct
• if the specified SSID is correct
After checking the above, turn off the wireless
router and turn it on again.
You cannot change LAN settings while you are
using LAN. Change them when you are not us-
ing LAN.
E39
E45
495A
–
Network error has occurred.
Cannot connect to network.
495A
Press the printer's OK button to resolve the er-
ror.
Check the LAN connection and network set-
tings.
Connection may be successful after a while.
E46
–
Cannot connect to Internet.
Press the printer's OK button to resolve the er-
ror.
Check the wireless router settings.
331
E47
–
Cannot connect to server.
Press the printer's OK button to resolve the er-
ror and perform operations after a while.
If you are using Google Cloud Print, it is possi-
ble that your printer is not registered. Make
sure your printer is registered.
Printing with Google Cloud Print
E48
E49
E50
E51
E52
E53
–
–
–
–
–
–
Cannot connect to server.
Press the printer's OK button to resolve the er-
ror and perform operations after a while.
Failed in connecting to Internet because net-
work connection is being prepared.
Press the printer's OK button to resolve the er-
ror and perform operations after a while.
Failed in acquiring contents.
Cannot connect to server.
Press the printer's OK button to resolve the er-
ror and perform operations after a while.
Press the printer's OK button to resolve the er-
ror and perform operations after a while.
Failed in registering the printer to Google
Cloud Print due to timeout.
Press the printer's OK button to resolve the er-
ror.
Only information registered to the printer is de- Press the printer's Black or Color button to re-
leted because of failing to connect Google
Cloud Print.
solve the error.
Delete registered information of Google Cloud
Print from your computer or smartphone.
E54
E55
E56
–
–
–
Only information registered to the printer is de- Press the printer's Black or Color button to re-
leted because of failing to connect IJ Cloud
Printing Center.
solve the error.
Delete registered information of IJ Cloud Print-
ing Center from your computer or smartphone.
The printer is already registered to IJ Cloud
Printing Center.
Press the printer's Black or Color button to re-
solve the error.
Delete registered information of IJ Cloud Print-
ing Center and register the printer again.
The online service is not available in your re-
gion.
Press the printer's Black or Color button to re-
solve the error.
Contact the provider for where the online serv-
ice is available.
E57
E58
2900
–
Scanning print head alignment sheet failed.
Trying to start copying before you register the Specify the paper size and start copying.
paper size.
Press the Stop button to cancel copying.
E59
E61
2114
3412
Paper settings for printing do not match paper
information set on printer.
2114
3412
Scanning original has failed.
332
E62
E63
–
–
Unexpected error occurred while scanning is in Press the printer's Black or Color button to re-
progress.
solve the error.
Change settings and perform operations
again.
Reached the upper limit of pages which can be Press the printer's Black or Color button to re-
saved.
solve the error.
No more pages can be saved in one file.
Save the rest as different one.
E64
–
Scanning original has failed.
Original is not placed on the platen glass or
the original cannot be scanned.
Press the printer's Black or Color button to re-
solve the error and check the following.
• Make sure the original is placed on the
platen glass.
• Make sure the original is set in the correct
position and orientation.
After checking the above, perform operations
again.
E65
–
Saving scanned data failed because the print- Press the printer's Black or Color button to re-
er’s memory is full.
solve the error.
Take measures below.
• Reduce the resolution and rescan the orig-
inal.
• Reduce the amount of original to be scan-
ned at a time.
P02
P07
5100
Printer error has occurred.
Printer error has occurred.
5B00
5B12
5B14
5B12
5B14
P03
P08
P09
P20
P22
P26
P27
P28
P29
5011
5012
5050
5200
6000
6500
6800
6801
6900
6901
6902
Printer error has occurred.
Turn off printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your
nearest Canon service center to request a re-
pair.
333
6910
6911
6930
6931
6932
6933
6936
6937
6938
6940
6941
6942
6943
6944
6945
6946
P10
B202
B203
B204
B205
Printer error has occurred.
Turn off printer and unplug it.
Contact your nearest Canon service center to
request a repair.
Note
334
Message (Support Code) Appears
This section describes some of the errors and messages that may appear.
Note
• A support code (error number) is displayed on the computer for some errors. For details on errors that
Error Regarding Power Cord Being Unplugged Is Displayed
(Windows)
The printer may have been unplugged while it was on.
Check the error message that appears on the computer and click OK.
The printer starts printing.
Writing Error/Output Error/Communication Error (Windows)
Check1
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Check2
If the ON lamp is off, make sure printer is plugged in and turn it on.
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When
the USB cable is securely plugged in, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is correctly set up for network use.
Check3
Make sure MP Drivers are installed correctly.
335
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and
reinstall them from the Setup CD-ROM or the Canon website.
Check4
When printer is connected to your computer with a USB cable, check device
status from your computer.
Follow the procedure below to check the device status.
1. Open the Device Manager on your computer as shown below.
If User Account Control screen is displayed, follow the on-screen instructions.
• In Windows 10, right-click Start button and select Device Manager.
• In Windows 8.1, select Control Panel from Settings charm on Desktop > Hardware and Sound >
Device Manager.
• In Windows 7, click Control Panel, Hardware and Sound, and Device Manager.
2. Double-click Universal Serial Bus controllers and USB Printing Support.
If USB Printing Support Properties screen does not appear, make sure the printer is correctly
connected to the computer.
3. Click General tab and check for a device problem.
If a device error is shown, see Windows Help to resolve it.
Other Error Messages (Windows)
Check
If an error message appears outside printer status monitor, check the
following:
• "Could not spool successfully due to insufficient disk space"
Delete any unnecessary files to increase the amount of free space on the disk.
• "Could not spool successfully due to insufficient memory"
Close other applications to increase the available memory.
If you still cannot print, restart your computer and retry the printing.
• "Printer driver could not be found"
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and
reinstall them from the Setup CD-ROM or the Canon website.
• "Could not print Application name - File name"
Try printing again once the current job is complete.
336
Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is
Displayed (Windows)
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a screen appears asking for
permission to send the printer and application usage information every month for about ten years.
Read the information on the screen and follow the instructions below.
• If you agree to participate in survey program:
Click Agree and follow the on-screen instructions. The printer usage information is sent via the
Internet. Once you have completed the procedure, the information is subsequently sent automatically
and the confirmation screen does not reappear.
Note
• When the information is being sent, a warning such as an Internet security message may appear.
Make sure the program name is "IJPLMUI.exe" and allow it.
• If you clear Send automatically from the next time check box, the information will not be sent
automatically from next time and a confirmation screen will appear at the time of the next survey.
• If you do not agree to participate in survey program:
Click Do not agree. The confirmation screen closes and the survey is skipped. The confirmation
screen will reappear one month later.
• To uninstall Inkjet Printer/Scanner/Fax Extended Survey Program:
To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program, click Uninstall and follow the
on-screen instructions.
337
• Changing confirmation screen setting:
1. Make the following settings.
◦ In Windows 10, right-click Start button and select Programs and Features.
◦ In Windows 8.1, select Control Panel from Settings charm on Desktop > Programs >
Programs and Features.
◦ In Windows 7, select Start menu > Control Panel > Programs > Programs and Features.
Note
• A confirmation/warning dialog box may appear when installing, uninstalling or starting up
software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged in on an account with administrator privileges, follow the on-screen
instructions.
2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program.
3. Select Change.
If you select Yes after you have followed the on-screen instructions, the confirmation screen will
appear at the time of the next survey.
If you select No, the information will be sent automatically.
Note
• If you select Uninstall, the Inkjet Printer/Scanner/Fax Extended Survey Program is
uninstalled. Follow the on-screen instructions.
Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears
(Mac OS)
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and application
software usage information is sent every month for about ten years. The Inkjet Printer/Scanner/Fax
Extended Survey Program icon appears in the Dock when it is time to send the printer usage
information.
Click the icon, read the information that appears, and then follow the instructions below.
338
• If you agree to participate in survey program:
Click Agree and follow the on-screen instructions. The printer usage information is sent via the
Internet. Once you have completed the procedure, the information is subsequently sent automatically
and the confirmation screen does not reappear.
Note
• If you clear the Send automatically from the next time check box, the information will not be
sent automatically the next time and the Inkjet Printer/Scanner/Fax Extended Survey Program
icon will appear in the Dock at the time of the next survey.
• If you do not agree to participate in survey program:
Click Do not agree. The confirmation screen closes and the survey is skipped. The confirmation
screen will reappear one month later.
• To stop sending the information:
Click Turn off. This stops the Inkjet Printer/Scanner/Fax Extended Survey Program, and information
• To uninstall Inkjet Printer/Scanner/Fax Extended Survey Program:
1. Stop Inkjet Printer/Scanner/Fax Extended Survey Program.
339
2. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and Inkjet
Extended Survey Program folder.
3. Move Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app to Trash.
4. Restart computer.
Empty Trash and restart your computer.
• Changing setting:
To display the confirmation screen every time the printer usage information is sent or to resume
surveying, follow the procedure below.
1. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and Inkjet
Extended Survey Program folder.
2. Double-click Canon Inkjet Printer/Scanner/Fax Extended Survey Program icon.
◦ Do not display the confirmation screen when information is sent:
If the check box is selected, the information will be sent automatically.
If the check box is not selected, Inkjet Printer/Scanner/Fax Extended Survey Program
icon will appear in the Dock at the time of the next survey. Click the icon and follow the on-
screen instructions.
◦ Turn off/Turn on button:
Click the Turn off button to stop the Inkjet Printer/Scanner/Fax Extended Survey Program.
Click the Turn on button to restart the Inkjet Printer/Scanner/Fax Extended Survey Program.
340
List of Support Code for Error
Support code appears on your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code displayed on the computer screen and take the appropriate
action in response.
Support Code Appears on Computer Screen
• 1000 to 1ZZZ
1715 1890
• 2000 to 2ZZZ
• 3000 to 3ZZZ
3412 3439 3440 3441 3442 3443
3444 3445 3446
• 4000 to 4ZZZ
• 5000 to 5ZZZ
5B15
• 6000 to 6ZZZ
6000 6500 6800 6801 6900 6901
6902 6910 6911 6930 6931 6932
6933 6936 6937 6938 6940 6941
6942 6943 6944 6945 6946
341
• A000 to ZZZZ
B202 B203 B204 B205
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List of Support Code for Error (Paper Jams)
If paper jams, remove it following the appropriate procedure as shown below.
• If you can see the jammed paper at the paper output slot or the rear tray:
• If you cannot see the jammed paper at the paper output slot or the rear tray:
• Cases other than above:
Other Cases
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1300
Cause
Paper is jammed when feeding paper from rear tray.
What to Do
If the paper fed from the rear tray is jammed, remove the jammed paper from the paper output slot or from
the rear tray following the instructions below.
1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier.
Hold the paper with both hands, and pull it out slowly so as not to tear it.
Note
• If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may
be ejected automatically.
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press
the Stop button to stop the printing before you turn off the printer.
• If the paper tears and you cannot remove the jammed paper from the paper output slot or the
rear tray, remove the paper from inside the printer.
2. Reload paper and press printer's OK button.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo the
printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly.
• We recommend using paper sizes other than A5 to print documents with photos or graphics. A5
paper may curl and jam as it leaves the printer.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
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Paper Is Jammed inside Printer
If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the
rear tray, or if the jammed paper remains inside the printer, remove the paper following the instructions
below.
Note
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press the
Stop button to stop the printing before you turn off the printer.
1. Turn off printer and unplug it.
2. Retract paper output tray and open cover.
Important
• Do not touch clear film (A).
If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
3. Check if jammed paper is under FINE cartridge holder.
If the jammed paper is under the FINE cartridge holder, move the FINE cartridge holder to the far right or
left, whichever makes it easier to remove the paper.
When moving the FINE cartridge holder, hold the FINE cartridge holder and slide it slowly to the far right
or left.
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4. Hold jammed paper firmly in both hands.
If the paper is rolled up, pull out it.
5. Slowly pull out paper, so as not to tear it.
6. Make sure all jammed paper is removed.
If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and
remove any remaining paper.
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• Any paper left under the FINE cartridge holder?
• Any small bits of paper left in the printer?
• Any paper left in the left and right empty spaces (B) in the printer?
7. Close cover.
All jobs in the print queue are canceled. Redo the printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly. If a
paper jam message appears on your computer screen when you resume printing after removing
all the jammed paper, there may be some paper still inside the printer. Check the printer again for
any remaining bits of paper.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
347
1000
Cause
Possible causes include the following.
• There is no paper in the rear tray.
• Paper is not loaded in the rear tray properly.
What to Do
Take the corresponding actions below.
• Load paper in the rear tray.
• Align the paper guide with the paper stack when you load paper.
• Select a paper size for the paper in the rear tray by pressing the printer's Paper Select button.
After carrying out the above measures, press the printer's OK button.
Note
• To cancel printing, press the printer's Stop button.
348
1203
Cause
Cover is opened during printing.
What to Do
If paper remains inside the printer, slowly pull out the paper with both hands and close the cover.
Press the printer's OK button to resolve the error.
The printer ejects one blank sheet of paper and resumes printing from the next paper.
The printer will not reprint the page that was printed when the cover is opened. Retry printing.
Important
• Do not open or close the cover during printing, as this can damage the printer.
350
1430
Cause
FINE cartridge cannot be recognized.
What to Do
Remove the FINE cartridge and reinstall it.
If the error is not resolved, the FINE cartridge may be damaged. Replace the FINE cartridge with a new
one.
If this still does not solve the problem, contact your nearest Canon service center to request a repair.
352
1686
Cause
The ink may have run out.
What to Do
The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly
detected.
If you want to continue printing without this function, press the printer's Stop button for at least 5 seconds.
Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities.
Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of
printing under the ink out condition.
355
1688
Cause
The ink has run out.
What to Do
Replace the ink cartridge and close the cover.
If printing is in progress and you want to continue printing, press the printer's Stop button for at least 5
seconds with the ink cartridge installed. Then printing can continue under the ink out condition.
The function for detecting the remaining ink level will be disabled.
Replace the empty ink cartridge immediately after the printing. The resulting print quality is not
satisfactory, if printing is continued under the ink out condition.
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168A
Cause
FINE cartridge is not installed properly, or FINE cartridge not compatible with this printer is installed.
What to Do
Retract the output tray extension and the paper output tray, open the cover, and then remove the FINE
cartridges.
Make sure the FINE cartridge compatible with the printer is installed.
Then install the FINE cartridges again.
Push up the FINE cartridge until it clicks into place.
After installing, close the cover.
357
1890
Cause
Protective material or tape may still be attached to FINE cartridge holder.
What to Do
Make sure the protective material and tape have been removed from the FINE cartridge holder.
If the protective material or tape is still there, retract the output tray extension and the paper output tray to
remove it.
Pull down the tape to remove the protective material.
If the cover is open, close it.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
359
2900
Cause
Scanning print head alignment sheet failed.
What to Do
Press the printer's OK button and check the following.
• Make sure the print head alignment sheet is set in the correct position and orientation on the platen
glass.
• Make sure the platen glass and the print head alignment sheet are not dirty.
• Make sure the loaded paper is correct.
For print head alignment, load A4 or Letter-sized plain paper.
• Make sure the print head nozzle is not clogged.
Check the print head condition by printing the nozzle check pattern.
After checking the above, start over auto print head alignment from the beginning.
If the error is still not resolved, try manual print head alignment.
360
2901
Cause
Print head alignment pattern has been printed and printer is waiting to scan sheet.
What to Do
Scan the printed alignment pattern.
1. Load print head alignment sheet on platen glass.
Place the printed side down and align the mark
alignment mark
in the bottom right corner of the sheet with the
.
2. Slowly close the document cover and press printer's Black or Color button.
The printer starts scanning the print head alignment sheet, and automatically adjusts the print head
position.
361
4102
Cause
Media type and paper size are not set correctly.
What to Do
Press the printer's Stop button to cancel printing, change the media type or paper size setting, and then
retry printing.
• When the media type is set to Photo Paper Plus Glossy II:
Set the paper size to 4" x 6" (10 x 15 cm), 5" x 7" (13 x 18 cm), or Square 5" x 5" (13 x 13 cm).
• When the media type is set to Glossy Photo Paper:
Set the paper size to 4" x 6" (10 x 15 cm).
362
5100
Cause
Printer error has occurred.
What to Do
Cancel printing and turn off the printer.
Check the following:
• Make sure FINE cartridge holder motion is not impeded by stabilizer, jammed paper, etc.
Remove any impediment.
• Make sure the FINE cartridges are properly installed.
Push up the FINE cartridge until it clicks into place.
Turn the printer back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• When clearing an impediment to FINE cartridge holder motion, be careful not to touch clear film (A).
If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
366
6000
Cause
Printer error has occurred.
What to Do
If the paper is jammed, remove it depending on the jammed location and cause.
Turn off printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
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