TV Wonder™ 550 TV
tuner card
User’s Guide
P/N 137-71111-10
iii
IMPORTANT SAFETY INSTRUCTIONS
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•
•
•
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Read Instructions - All the safety and operating instructions should
be read before the product is operated.
Retain Instructions - The safety and operating instructions should be
retained for future reference.
Heed Warnings - All warnings on the product and the operating
instructions should be adhered to.
Compatibility - This option card is for use only with IBM AT or
compatible UL Listed personal computers that have Installation
Instructions detailing user installation of card cage accessories.
Grounding - For continued protection against risk of electric shock
and fire, this accessory should be installed only in products equipped
with a three-wire grounding plug, a plug having a third (grounding) pin.
This plug will only fit into a grounding-type power outlet. This is a
safety feature. If you are unable to insert the plug into the outlet,
contact your electrician to replace the obsolete outlet. Do not defeat
the safety purpose of the grounding-type plug.
•
•
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Secure Attachment - All card securement pins shall be completely
tightened as to provide continuous bonding between the option card
and the PC chassis.
Lightning - For added protection for this product during a lightning
storm, or when it is left unattended and unused for long periods of
time, unplug it from the wall outlet, and disconnect the antenna or
cable system. This will prevent damage to the product due to lightning
and power-line surges.
•
•
Power Lines - An outside antenna system should not be located in
the vicinity of overhead power lines or other light or power circuits, or
where it can fall into such power lines or circuits.
Antenna Installation - When installing an outside antenna system,
extreme care should be taken to keep from touching such power lines
or circuits, as contact with them may be fatal.
Note: This graphics card is for use only with compatible UL Listed
personal computers that have Installation Instructions detailing user
installation of card cage accessories.
v
Contents
7
Using Your TV Wonder™ 550 with Windows® XP Media Center
Edition® 2005
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System Requirements 1
Getting Started
Your TV Wonder™ 550 is an advanced, analog TV tuner card that represents
a vast improvement in both video and audio quality over previous PC TV
tuner products. The TV Wonder™ 550 uses hardware MPEG encoding and
digital audio.
The TV Wonder™ 550 provides the following features:
• NTSC or PAL analog video decoding with motion-adaptive 3D comb
filtering (depending on region).
• Worldwide, analog, stereo audio decoding with digital output to the
PC.
• FM radio.
• MPEG-1 Layer II, 2-channel audio encoding.
• High quality MPEG-2 video encoder.
• Hardware noise reduction.
System Requirements
Hardware
•
Intel® Pentium® 4 or Celeron®, AMD Athlon® or
Sempron® (or compatible) CPU.
•
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Sound card and speakers.
128 MB of system memory; 256 MB or more is
recommended for best performance.
Motherboard with free PCI or PCIe X1 slot (as
appropriate).
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CD-ROM drive (for installation software).
An ATI Radeon® 9600 or newer graphics card is
recommended for optimal display output quality.
Cable TV signal or amplified antenna.
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Operating
System
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Windows® XP Media Center Edition® 2005.
Windows® XP (Professional or Home, Service Pack 2).
Monitor
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High-resolution MultiSync or multi-frequency monitors or
any other type of VGA monitor.
Digital flat-panel (DFP) displays or digital CRT display.
Quick Installation 3
Hardware Installation
This chapter guides you through the physical installation of your TV
Wonder™ 550.
Quick Installation
Experienced users and system administrators can follow these brief
instructions for installing the TV Wonder™ 550 in the shortest possible time.
To perform a quick installation
1
Uninstall the drivers and software for any previous versions of the
product if you have not already done so.
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3
4
5
6
Shut down and disconnect your computer system.
Remove any previously installed product.
Install your new TV Wonder™ 550.
Reassemble and connect your computer system.
Install the TV Wonder™ 550 drivers and configuration software from
the ATI Installation CD-ROM by doing one of the following:
• Run through the automatic ATISETUP utility; or
• Start > Run > X:\ATISETUP.EXE (where X is the drive letter of
your CD-ROM drive).
4 Detailed Installation
Detailed Installation
The following instructions will take you step by step through the installation
of your new TV Wonder™ 550.
Installation Diagram
TV Wonder™ 550 with PCI Connector
X
PCI Connection on Motherboard
Y
Insertion Point for PCI Card
Z
TV Wonder™ 550 with PCIe X1 Connector
[
PCIe X1 Connection on Motherboard
\
Insertion Point for PCIe X1 Card
]
Installing your TV Wonder™ 550 5
Installing your TV Wonder™ 550
1
2
Turn off the computer, monitor, and other peripheral devices.
Unplug the computer’s power cord, and disconnect all cables from the
back of your computer.
WARNING - Wait approximately 20 seconds after unplugging the
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power cord before disconnecting a peripheral or removing a
component from the motherboard to avoid possible damage to the
motherboard.
3
Remove the computer cover. If necessary, consult your computer’s
manual for help in removing the cover.
WARNING - Remember to discharge your body’s static electricity by
touching the power supply or the metal surface of the computer
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chassis before touching the motherboard or components.
4
5
6
7
8
Locate an available PCIe X1 or PCI slot (as appropriate) and, if
necessary, remove the metal back-plate cover.
Align your TV Wonder™ 550 with the appropriate slot, and then press it
in firmly until the card is fully seated.
Screw in or fasten the TV Wonder™ 550 securely and replace your
computer cover.
Reconnect any cables you have disconnected, and then plug in the
computer’s power cord.
Attach a TV antenna or cable cord to the TV connector on your TV
Wonder™ 550. For FM attach an antenna to the FM connector on your
TV Wonder™ 550. If your cable service provides an FM signal, you can
use a splitter to connect the cable to the FM and TV connectors on your
card.
9
Plug the purple input adapter that came with your TV Wonder™ 550
into the AV IN connection.
10 Attach your S-video source and/or composite source to the proper input
on the purple input adapter.
11 Turn on the monitor, and then your computer.
6 Connecting Display Devices
If you have properly installed your card, operating system messages will
appear once the boot procedure is finished. Proceed with the installation
of drivers and software.
Connecting Display Devices
The following connections are available:
TV Wonder™ 550 Baseplate
Cable TV Coaxial Connection
X
FM Radio Coaxial Connection
Y
AV IN Connection (to Purple Adapter)
Z
Installing Drivers and Software in Windows® 7
Software Installation
This chapter will guide you through the installation of the drivers and software
associated with your TV Wonder™ 550.
Note: In order to use your TV Wonder™ 550 you will require
Windows® XP Media Center Edition® 2005 or one of the following
multimedia software applications:
• Catalyst Media Center™
• CyberLink PowerCinema™
• InterVideo Home Theater™
• SnapStream Beyond TV™
• Other 3rd party DirectShow TV applications
Installing Drivers and Software in
Windows®
You will need to install the TV Wonder™ 550 drivers and software in the
following cases:
• After you have installed the card in your system.
• After you have reinstalled or upgraded your operating system.
This procedure applies to Windows® XP.
Software Installation Prerequisites
To install or remove the drivers, you must have administrator rights or be
logged on as a user with administrator rights.
Your operating system must be installed and running before you can install
the TV Wonder™ 550 drivers. We also recommend that you have the latest
Service Pack installed.
Note: The installation dialog will display in English if your operating
system’s language is not supported.
8 Installing Drivers and Software in Windows®
To install ATI drivers and software
1
Start your system. When the Found New Hardware Wizard comes
up, click Cancel. When the System Settings Change window asks
you to restart your computer, click No.
2
Run the ATISETUP utility. The ATISETUP utility will start
automatically if you insert the ATI Installation CD-ROM into your CD-
ROM drive after the operating system has started. If your CD-ROM
auto-run is not enabled or the ATISETUP utility does not start
automatically:
a) Click the Start button in the task bar.
b) Click Run.
c) Select ATISETUP.EXE from the root directory of the ATI
Installation CD-ROM.
d) Click OK.
3
4
5
Click Install under Software Install.
Click Next.
Click Yes to the license agreement. ATI Easy Install will start the
Installation Wizard.
6
Follow the wizard’s on-screen instructions to complete the installation.
Note: The Express installation option is recommended. Custom
installation allows you to select individual software components for
installation.
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When the Setup complete message appears, select Yes, I want to
restart my computer now and click Finish.
After the system reboots, the Found New Hardware message may
display the Digital Signature Not Found message. Click Yes or
Continue to complete the driver installation.
Using Your TV Wonder™ 550 with Windows® XP Media Center Edition® 2005 9
Using Your TV Wonder™ 550
Your TV Wonder™ 550 can receive up to 125 analog cable television
channels and up to 70 analog antenna channels in smooth, full-motion video.
You can watch TV full-screen or in a window.
The TV Wonder™ 550 supports the following multimedia software:
• Windows® XP Media Center Edition® 2005
TM
• Catalyst Media Center
Several third-party TV viewing and PVR applications also work with your TV
Wonder™ 550, including the following:
TM
• CyberLink PowerCinema
TM
• InterVideo Home Theater
TM
• SnapStream Beyond TV
For information on TV controls, consult the online help for your particular
program.
Using Your TV Wonder™ 550 with
Windows® XP Media Center Edition® 2005
Start TV from Windows® XP Media Center Edition® 2005
Note: You must have Windows® XP Media Center Edition® 2005
installed on your computer.
1
2
In the Windows® Start Menu, click Media Center.
or
From the Windows® Start Menu, choose Programs > Accessories >
Media Center > Media Center.
Click the MY TV button, and then click Live TV.
Note: If video is not displayed, you may need to update your graphics
card drivers.
10 Using Your TV Wonder™ 550 with Windows® XP Media Center Edition® 2005
Troubleshooting 11
Reference
This chapter offers troubleshooting tips and provides customer-care,
warranty, and compliance information.
Troubleshooting
The following troubleshooting tips may help if you experience problems.
ATI’s documentation contains helpful installation/configuration tips and
other valuable feature information. Please contact your dealer for more
advanced troubleshooting information.
Video & TV Problems
Problem
Possible Solution
Video is Unstable
or Only Black and
White
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Check that you are using the correct broadcast
standard format.
Check the quality of your incoming TV signal on
another receiver; bad reception may be the cause.
Try connecting your tuner directly to the cable TV or
antenna source. Too many splitters in the cable will
degrade the signal.
There is No Video
or Audio
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Ensure that your cable or antenna is connected.
In the TV Video Settings page, ensure that the video
connector is set to the correct source.
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Check that the audio and video connectors are
securely plugged into the correct jacks.
Check that your video card is securely seated in its slot.
Please refer to the user guide for the card location.
Video Recording
Stops
Unexpectedly
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Video files are typically very large; ensure that you
have sufficient disk space.
Ensure that you are recording to the correct hard disk -
check the Record on Drive setting in the Media Center
by clicking on My TV, then Settings, then Recorder
which takes you to the Recorder Storage page.
The maximum file size for the FAT32 file system is 4
Gigabytes.
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Disable screen savers while recording.
Disable Power management while recording.
12 Additional Accessories
Video & TV Problems
Problem
Possible Solution
Dropped Frames
During Video
Recording
Dropped frames during video recording indicates that
some part of the system is not fast enough to keep up with
the recording. Recording video is a very demanding task
for even the most powerful system. To achieve the best
results, you must dedicate the PC to recording, and
ensure that nothing else is active during recording.
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Defragment your hard drive.
A large, dedicated disk is recommended if you plan to
do much video recording.
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Ensure that DMA is enabled for your hard drive, to
improve disk access speed and free up the system
CPU.
Close all other running tasks, including those in the
System Tray — clock, popup reminders, virus
scanners, etc.
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Close and exit from any Task Scheduler.
Do not log on to your network.
Do not connect USB devices while recording.
Do not open or close CD-ROM trays while recording.
Do not move the mouse while recording.
Poor TV
Reception
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If you use an indoor antenna, you will get the best
results with an amplified model. Place it as far away
from the PC monitor as possible, to avoid interference.
Splitting the cable or antenna input can reduce the
signal quality. For the best reception, connect the cable
or antenna directly to your card.
•
Additional Accessories
Additional and replacement cables, installation CD-ROMs, manuals, and
other accessories for ATI products can be purchased from the online ATI store
at:
ati.com/online/accessories
Product Registration
To activate Customer Care you must register your product with ATI at:
Customer Care 13
ati.com/online/registration
Customer Care
For detailed instructions on how to use your ATI product, refer to the Online
User’s Guide included on your ATI installation CD-ROM.
If you require further assistance with your product, the following Customer
Care options are available:
Service
Online
Availability
Language
Access
24/7
English,
French,
Spanish,
Portuguese,
German
or
or
ATI TECHNOLOGIES INC.
Attention: Customer Care
1 Commerce Valley Drive East
Markham, Ontario
Canada L3T 7X6
Mail
Telephone
US &
Canada
9:00AM -
7:00PM EST.
Monday to
Friday.
English
1-877-284-1566 (toll-free)
or
1-905-882-2626 (International
and/or local toll charges to
Canada will apply).
Telephone
Europe
and Other
Regions
10:30 to
00:00 GMT
English
+00800-6677-1111 (toll-free)
or
10:30 to
19:00 GMT
German-
French
+1-905-882-5549 (International
and/or local toll charges to
Canada will apply)
12:00 to
Spanish-
20:30 GMT
Portuguese
14 Warranty Service
Service
Availability
Language
Access
Telephone
Latin
7:00AM to
3:30 PM EST
Spanish,
Portuguese
+0800-333-5277(Argentina)
America /
South
+0800-891-9068 (Brazil)
America
+001800-514-3276 (Mexico)
7:00AM to
English
other:
7:00PM EST
+1-905-882-3277 (International
and/or local toll charges to
Canada will apply)
ATI Customer Care will work to resolve your issue and help you to get your
ATI product up and running. If your issue is not resolved, our technicians will
determine whether the difficulty you are experiencing is the result of the ATI
product, whether your product contains a defect, and whether your product is
under warranty.
• ATI Customer Care is unable to assist with refunds, returns, or
exchange specific inquiries. If resolving the problem being
experienced is critical to your decision to keep the product, it is your
responsibility to ensure that you know and are within the period of
time your reseller will allow for refunds, returns or exchange.
• ATI is not responsible for any expense incurred accessing Customer
Care. It is expected that customers will review the expense associated
with the available support options and will choose the method that
best meets their needs and budget.
• ATI Customer Care reserves the right to limit support options for
products that are not registered or are at End of Life.
Warranty Service
Please contact your original point of sale or product manufacturer for
warranty service.
Compliance Information
This section details the compliance information for this product.
Compliance Information 15
FCC Compliance Information
This [ProductFamily] product complies with FCC Rules part 15. Operation is
subject to the following two conditions
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This device may not cause harmful interference.
This device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with manufacturer's instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
•
•
Re-orient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
•
Consult the dealer or an experienced radio/TV technician for help.
The use of shielded cables for connection of the monitor to the graphics card is
required to ensure compliance with FCC regulations. Changes or modifications to
this unit not expressly approved by the party responsible for compliance could
void the user's authority to operate this equipment.
Industry Canada Compliance Statement
ICES-003 This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.
For further compliance information:
ATI Research Inc.
62 Forest Street.
Marlborough, MA
01752
USA
508-303-3900
16 Compliance Information
CE Compliance Information
EMC Directive 89/336/EEC and amendments 91/263/EEC, 92/31/EEC and 93/68/EEC, Class B Digital
Device EN 55022:2003/CISPR 22 Class B, Limits and Methods of Measurement of Radio Interference
Characteristics Information Technology Equipment.
EN 55024:1998/CISPR 24:1997 +A1:2001 +A2:2003, Immunity of Information Technology Equipment (ITE),
including EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5, EN 61000-4-6
Informations de conformité de la CE
Directive EMC 89/336/CEE et amendements 92/31/CEE et 93/68/CEE, pour dispositif numérique de Classe
B.
EN 55022:2003/CISPR 22:1997, - Classe B - Limites et méthodes de mesure des caractéristiques
d'interférences radiophoniques, Matériel des technologies de l'information.
EN 55024:1998/CISPR 24:1997 +A1:2001 +A2:2003, Norme sur l'immunité de matériel des technologies
de l'information, et comprenant EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5, EN 61000-4-6
Electrical Safety
73/23/EEC - The Low Voltage Directive
IEC 60950-1:2001, IEC 60950:1999, 3rd Edition - Safety of Information Technology Equipment
BS EN60950-1:2002, BS EN60950:2000, 3rd Edition UL 60950-1:2003, UL 60950:2000, 3rd Edition CAN/
CSA C22.2 No. 60950-1:2002, CAN/CSA C22.2 No. 60950-00, 3rd Edition (2000)
To meet UL safety requirements, the computer’s maximum room temperature should not exceed 40º C.
Waste Electrical and Electronic Equipment
(WEEE) Directive Compliance
This product was manufactured by ATI Technologies Inc.
Compliance Information 17
VCCI Class B ITE Compliance Information
MIC Certification Information
“Class B” Equipment (Household purpose info/telecommunications
equipment)
As this equipment has undergone EMC registration for household purpose,
this product can be used in any area including residential area.
BSMI Certification Information
18 Compliance Information
Compliance Information 19
20 Compliance Information
Printed in Canada
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