Toshiba Tec Em1 33046ae User Manual

TEC Bar Code Printer

B-442

Owner's Manual

Table of Contents

EM1-33046A

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions

necessary for safe handling are included in this manual. All warnings and cautions contained in this

manual should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified

using the procedures described in this manual, turn off the power, unplug the machine, then contact your

authorized TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions).

Specific warning contents are drawn inside the symbol.

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items).

Specific prohibited contents are drawn inside or near the symbol.

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed.

Specific instructions are drawn inside or near the symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

This indicates that there is the risk of death or serious injury if the

machines are improperly handled contrary to this indication.

WARNING

specified AC voltage

is prohibited.

Any other than the

Do not use voltages other than the

voltage (AC) specified on the rating

plate, as this may cause fire or

electric shock.

Do not plug in or unplug the power

cord plug with wet hands as this may

cause electric shock.

Prohibited

If the machines share the same

outlet with any other electrical

appliances which consume large

amounts of power, the voltage will

fluctuate widely each time these

appliances operate. Be sure to

provide an exclusive outlet for the

machine as this may cause the

machines to malfunction.

Do not place metal objects or

water-filled containers such as flower

vases, flower pots or mugs, etc. on

top of the machines. If metal objects

or spilled liquid enter the machines,

this may cause fire or electric

shock.

Prohibited

Do not insert or drop metal,

flammable or other foreign objects into

the machines through the ventilation

slits, as this may cause fire or electric

shock.

Do not scratch, damage or modify

the power cords. Also, do not place

heavy objects on, pull on, or exces-

sively bend the cords, as this may

cause fire or electrical shock.

Prohibited

Disconnect

the plug.

Disconnect

the plug.

If the machines are dropped or their

cabinets damaged, first turn off the

power switches and disconnect the

power cord plugs from the outlet, and

then contact your authorized TEC

representative for assistance.

Continued use of the machine in that

condition may cause fire or electric

shock.

Continued use of the machines in an

abnormal condition such as when the

machines are producing smoke or

strange smells may cause fire or elec-

tric shock. In these cases, immedi-

ately turn off the power switches and

disconnect the power cord plugs from

the outlet. Then, contact your author-

izedTECrepresentativeforassistance.

(i)

EM1-33046A

Safety Summary

Disconnect

the plug.

Disconnect

the plug.

If foreign objects (metal fragments,

water, liquids) enter the machines,

first turn off the power switches and

disconnect the power cord plugs from

the outlet, and then contact your

authorized TEC representative for

assistance. Continued use of the

machine in that condition may cause

fire or electric shock.

When unplugging the power cords,

be sure to hold and pull on the plug

portion. Pulling on the cord portion

may cut or expose the internal wires

and cause fire or electric shock.

Connect a

grounding

wire.

No disassem-

bling.

Ensure that the equipment is

properly grounded. Extension cables

should also be grounded. Fire or

electric shock could occur on

improperly grounded equipment.

Do not remove covers, repair or

modify the machine by yourself. You

may be injured by high voltage, very

hot parts or sharp edges inside the

machine.

This indicates that there is the risk of personal Injury or damage to

CAUTION^{objects if the machines are improperly handled contrary to this indication.}

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

•

Try to avoid locations that have the following adverse conditions:

Temperatures below 0°C and above 40°C

Shared power source

Direct sunlight

Excessive vibration

•

The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild

detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic

covers.

•

USE ONLY TEC SPECIFIED paper and ribbons.

DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high tem-

peratures, high humidity, dust, or gas.

•

Ensure the printer is operated on a level surface.

Any data stored in the memory of the printer could be lost during a printer fault.

Try to avoid using this equipment on the same power supply as high voltage equipment or equip-

ment likely to cause mains interference.

•

Unplug the machine whenever you are working inside it or cleaning it.

Keep your work environment static free.

Do not place heavy objects on top of the machines, as these items may become unbalanced and fall

causing injury.

•

Do not block the ventilation slits of the machines, as this will cause heat to build up inside the

machines and may cause fire.

Do not lean against the machine. It may fall on you and could cause injury.

Request Regarding Maintenance

•

Utilize our maintenance services.

After purchasing the machine, contact your authorized TEC representative for assistance once a

year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines

and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy sea-

sons.

•

Our preventive maintenance service performs the periodic checks and other work required to

maintain the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorized TEC representative for assistance.

Using insecticides and other chemicals

(ii)

EM1-33046A

TABLE OF CONTENTS

Page

1. INTRODUCTION ................................................................................................ 1- 1

1.1 APPLICABLE MODEL............................................................................... 1-6

1.2 UNPACKING AND INSPECTION.............................................................. 1-6

1.3 EQUIPMENT CHECKLIST ........................................................................ 1-6

2. SPECIFICATIONS ............................................................................................... 2-1

2.1 PRINTER................................................................................................... 2-1

2.2 OPTIONS .................................................................................................. 2-2

2.3 MEDIA ....................................................................................................... 2-3

2.4 RIBBON ..................................................................................................... 2-4

2.5 CARE/HANDLING OF THE MEDIA AND RIBBON ................................... 2-5

3. OVERVIEW ......................................................................................................... 3-1

3.1 PRINTER PARTS ...................................................................................... 3-1

3.2 EXTERNAL LABEL ROLL MOUNT ........................................................... 3-3

3.3 SWITCHES AND INDICATOR LIGHTS .................................................... 3-4

4. DIP SWITCH FUNCTIONS.................................................................................. 4-1

5. SET UP PROCEDURE ........................................................................................ 5-1

5.1 REQUIREMENTS FOR OPERATION....................................................... 5-1

5.2 SETTING UP THE PRINTER .................................................................... 5-1

6. LOADING LABEL AND TAG STOCK .................................................................. 6-1

7. SELF-PEELING FUNCTION ............................................................................... 7-1

8. RIBBON LOADING INSTRUCTIONS .................................................................. 8-1

9. INSTALL EXTERNAL LABEL ROLL MOUNT ..................................................... 9-1

10. INSTALL MEMORY MODULE........................................................................... 10-1

11. SELF TEST........................................................................................................ 11-1

12. DUMP MODE .................................................................................................... 12-1

13. GENERAL MAINTENANCE .............................................................................. 13-1

13.1 CLEANING .............................................................................................. 13-1

13.2 COVERS AND PANELS ......................................................................... 13-2

13.3 REMOVING JAMMED MEDIA ................................................................ 13-2

13.4 DENSITY ADJUSTMENT.........................................................................13-2

14. TROUBLESHOOTING....................................................................................... 14-1

15. ERROR MESSAGES......................................................................................... 15-1

16. HOW TO CONNECT THE PRINTER WITH PORTABLE LCD KEYBOARD..... 16-1

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries

you may have in this manual.

by TOSHIBA TEC CORPORATION

570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, Japan

EM1-33046A

1. INTRODUCTION

Thank you very much for purchasing the TEC B-442 Bar Code Printer. The attractive desktop printer

delivers superior performance at an economical price. Both powerful and easy-to-use, the B-442 printer

is your best choice among industrial direct thermal and thermal transfer label printers.

The B-442 offers both high-resolution thermal transfer and direct thermal printing at selectable speeds

of 1.5 inches and 2 inches per second. It can accept a wide range of media, including roll feed, die-cut,

and fan-fold labels, tags or tickets for both thermal transfer and direct thermal printing. All of the most

frequently used bar code formats are resident in this printer’s memory and can be printed with human

readable bar code interpretations. Character fonts and bar codes can be printed in any one of four

directions. The B-442 provides a choice of five different alphanumeric fonts in variable sizes; by using

font multiplication, an even greater range of sizes is possible. Smooth fonts can be downloaded from

the user-friendly, Windows "Free Label Software".

In addition, the B-442 is capable of independently executing Basic programming functions, including

arithmetic, logical operation, loop, flow-control and file management, among others. This programming

capability provides the greatest efficiency in label printing. This printer also completes its own Self Test,

insuring superior performance at all times. The status of printer and error messages may either be printed

out or viewed on a monitor by means of an RS-232 connection.

Features

• Thermal transfer and direct thermal printing

• High dot density printing (203 dots/inch, 8 dots/mm)

• Selectable print speed of 1.5 inches or 2 inches per second

• Large maximum media width size: 4.53 inches (115 mm)

• International character sets

• Print area is 4.09 inches wide x 4.56 inches long (104 mm x 116 mm). Longer media formats up

to 23.19 inches long (589 mm) may be printed with optional memory module.

• User selectable bar code ratios and heights

• Printing on label, tags or ticket stock

• Black mark sensor (option)

• Self-peeling mode

• Label stock and thermal transfer ribbon easy to load

• Internal label print counter

• Self Test

• Protocol-XON/XOFF; CTS/DTR handshaking

• Downloadable soft fonts from the Windows label and tag design "Free Label Software"

This manual contains general set-up and maintenance information and should be read carefully to help

gain maximum performance and life from your printer. For most queries please refer to this manual and

keep it safe for future reference.

1-1

EM1-33046A

1. INTRODUCTION

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio communications.

Operations of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at his own expense.

(for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the

user's authority to operate the equipment.

"This Class A digital apparatus meets all requirements of the Canadian Interference-Causing

Equipment Regulations."

"Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel

brouilleur de Canada."

(for CANADA only)

WARNING!

This is a Class A product. In a domestic environment this product may cause radio interference in

which case the user may be required to take adequate measures.

WARNING!

Battery may explode if mistreated. Do not recharge, disassemble or dispose of in fire.

CAUTION:

Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing. etc., be drawn into the

moving parts, push the switch in the "OFF" position to stop movement.

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and

Cautions necessary for safe handling are included in this manual. All warnings and cautions

contained in this manual and written inside or outside of the printer should be read and understood

before handling or maintaining the equipment.

Do not attempt to effect repairs to this equipment. If a fault occurs that cannot be rectified using the

procedures described in this manual, turn off the power, unplug the machine, then contact your

authorised TEC representative for assistance.

1-2

EM1-33046A

1. INTRDUCTION

1.1 APPLICABLE MODEL

B - 4 4 2 - Q Q

Destination Code

QQ: North America

QP: Europe

GH12-GB: UK

Thermal direct/Thermal transfer

1.2 UNPACKING AND INSPECTION

After receiving your B-442 Bar Code Printer, carefully inspect the device and its accessories. The B-442

is specially packaged to withstand damage in shipping. If damage is evident, a damage claim should

be filed immediately with the transportation company. Please save the printer packaging materials in

case you need to reship the printer in the future.

1.3 EQUIPMENT CHECKLIST

• B-442 Bar Code Printer unit

• Ribbon supply/rewind spindle (2 pcs.)

• Ribbon paper core

• Ribbon rewind spindle

• Label supply roll spindle

• External label roll mount

• Power cord

• AC adapter

• RS232C Interface cable

• "Free Label" Software

• "Window Driver" Software

If any parts are missing, contact your TEC representative for assistance.

1-6

EM1-33046A

2. SPECIFICATIONS

2.1 PRINTER

2. SPECIFICATIONS

2.1 PRINTER

2.1.1 Printer Block

Type:

Direct thermal or thermal transfer

Print Speed:

Resolution:

Font Styles:

1.5 inches or 2.0 inches per second

203 dots per inch (8 dots per mm)

Five alphanumeric fonts from 0.059 inches H (1.5 mm) to 0.23 inches (6.0 mm),

expandable vertically and horizontally up to 8 times.

Bar Codes:

Code 39, Code 93, Code 128 UCC, Code 128 (Subsets A, B and C), Codabar,

Interleaved 2 of 5, EAN-8, EAN-13, UPC-A, UPC-E, EAN and UPC with 2 or 5

digit add-on, Postnet and Chinese Post Code

2D Codes:

Maxi Code, PDF-417

* PDF417 is a trademark of Symbol Technologies, Inc.

2.1.2 Media

Width:

Length:

NOTE:

0.98 inches (25 mm) to 4.53 inches (115 mm)

0.47 inches (12 mm) to 10.75 inches (273 mm)

In below case, effective print length may become shorter than 273 mm.

• Use Windows font in " Free label"

• Download logo, font, program into the printer memory.

Thermal Label ............ 0.003 inches (0.08 mm) to 0.018 inches (0.46 mm)

Tag Paper, Ticket....... 0.006 inches (0.16 mm) to 0.013 inches (0.32 mm)

Roll-feed, die-cut or fan-fold labels, tags or tickets

Thickness:

Type:

Supply Roll Capacity:

4.3 inches (110 mm) maximum diameter on a 1 inches (25.4 mm) core. External

roll mount will accommodate larger rolls up to a maximum diameter of 8.4 inches

(214 mm) on a 1 inches (25.4 mm) core or 6.4 inches (163 mm) on a 3 inches

(76.2 mm) core

Thermal Transfer Ribbon: Black, 300 m long

2.1.3. Indicators and Switches

Indicator Lights: Power, On-line, Error

Switches:

Power, Pause, Feed, Rear Dip Switch (Thermal Transfer/Direct Thermal Printing

Switch, Black Mark/Gap Sensing Switch, Communication setting)

NOTE: The functions of Pause, Feed switches and LED indicator lights may be redefined by

command.

2-1

EM1-33046A

2. SPECIFICATIONS

2.2 OPTIONS

2.1.4 Communications Interface

Communications: RS-232C (DB-9) at 2400, 4800, 9600 or 19200 baud

Character Set:

Word Length:

Handshaking:

Input Buffer:

ANSI ASCII character set

7 or 8 data bits, 1 or 2 stop bits, selectable parity

XON/XOFF (on receive mode only) and CTS/DTR

2 K bytes

2.1.5 Electrical Parts

Input voltage:

Switching power, 100~240 VAC ±10%, single phase 50/60 Hz

Circuit Protection: 2A maximum

Grounding:

Unit must be connected to a properly grounded receptacle

2.1.6 Environment

Operating Temperature: 5°C to 40°C

Storage Temperature:-10°C to 60°C

(

)

Humidity:

25% to 85%

2.1.7 Body

Size:

6.14 inches H x 9.13 inches W x 11.73 inches D (15.6 cm H x 23.2 cm W x 29.8 cm D);

with external roll mount 17.95 inches D (45.6 cm D)

Weight:

4.85 lb. (2.2 kg), and with external roll mount 5.38 lb. (2.45 kg)

2.2 OPTIONS

A number of different options may be added to the B-442 Bar Code Printer for even greater convenience

and versatility.

Model No.

or Part No.

Description

Option Name

Source

Expandable RAM memory module

(384KB) with Date/Time clock.

Memory Module

See Note 1

B-5704-EM-QM

Attaching this sensor to the printer alls

a detection of black marks on media.

Black Mark Sensor

See Note 2

Part No.

FMYH0013901

NOTES: 1. Contact TEC H.Q. or your nearest TEC representative.

2. Order from TEC Parts Center.

2-2

EM1-33046A

2.3 MEDIA

2. SPECIFICATIONS

2.3 MEDIA

Type

Thermal Label

25.0 ~ 115.0

12.0 ~ 273.0

0.08 ~ 0.46

Tag Paper

25.0 ~ 115.0

12.0 ~ 273.0

0.16 ~ 0.32

110.0 max.

Ticket

Item

25.0 ~ 115.0

12.0 ~ 273.0

0.16 ~ 0.32

Width (mm)

Length (mm)

Thickness (mm)

Inner roll diameter (mm)

External roll diameter (mm)

1) Thermal Label

214.0 max.

2.5 mm ~ 5.0 mm

Backing

Paper

25.7 ± 0.3 mm

12.0 mm ~ 273.0 mm

Label

1.0 mm

BackingPaper

Fig. 2-2

23.0 mm~113.0 mm

Fig. 2-1

25.0 mm~115.0 mm

2) Tag Paper

Sensing Hole

2.5 mm ~ 5.0 mm

12.0 mm ~ 273.0 mm

25.7 ± 0.3 mm

Fig. 2-4

Print Side

Fig. 2-3

25.0 mm~115.0 mm

3) Ticket

Black Line

3.0 mm ~ 30.0 mm

12.0 mm ~ 273.0mm

25.7 ± 0.3 mm

Fig. 2-6

Print Side

Fig. 2-5

25.0 mm~115.0 mm

2-3

EM1-33046A

2.4 RIBBON

2. SPECIFICATIONS

Printing Area

1.0 mm

Fig. 2-7

4) Relationship between the head effective print width and paper.

Head effective print width

104.0 mm

115.0 mm

(Maximum paper width)

2.4 RIBBON

No.

Item

Shape

Specification

Spool type

Width

40 mm ~ 110.0 mm

Ø67 mm

Max. OD

The ink side is outside of ribbon winding.

Winding method

2-4

EM1-33046A

2. SPECIFICATIONS

2.5 CARE/HANDLING OF THE MEDIA AND RIBBON

25.7 ± 0.3 mm

Fig. 2-8

Max. 105 ± 0.5 mm

NOTE: When purchasing ribbon locally, they must meet the above size. There may be TEC-approved

ribbons which do not fall within the above size, however, they have no functional problem.

Base

Treated back side

Core

Ink outside

Adhesive tape

Ink ribbon

End tape

(Non Transmissive)

Leader tape

Fig. 2-9 Connection between leader tape and ribbon

2.5 CARE/HANDLING OF THE MEDIA AND RIBBON

CAUTION:

Be sure to read carefully and understand the Supply Manual. Use only media and ribbon

which meet specified requirements. Use of non-specified media and ribbon may shorten the

head life and result in problems with bar code readability or print quality. All media and ribbon

should be handled with care to avoid any damage to the media, ribbon or printer. Read the

following guideline carefully.

•

Do not store the media and ribbon for longer than the manufactures recommended shelf life.

Store media rolls on the flat end, do not store them on the curved sides as this might flatten that side

causing erratic media advance and poor print quality.

•

Store the media in plastic bags and always reseal after opening. Unprotected media can get dirty

and the extra abrasion from the dust and dirt particles will shorten the print head life.

Store the media and ribbon in a cool, dry place. Avoid areas where they would be exposed to direct

sunlight, high temperature, high humidity, dust or gas.

The thermal paper used for direct thermal printing must not have the specifications which exceed

Na⁺800 ppm, K⁺250 ppm and CL^-500 ppm.

Some ink used on pre-printed labels may contain ingredients which shorten the print head’s product

life. Do not use labels pre-printed with ink which contain hard substances such as carbonic calcium

(CaCO₃) and kaolin (Al₂O₃, 2SiO₂, 2H₂O).

For further information please contact your local distributor or your media and ribbon manufacturer.

2-5

EM1-33046A

3. OVERVIEW

3.1 PRINTER PARTS

3. OVERVIEW

3.1 PRINTER PARTS

Fig. 3-1 Top Front View

1. Cover Release Button

2. Pause Switch

3. Power, On-line and Error Indicator Lights

4. Feed Switch

5. Clear Viewing Window

6. Label Dispense Opening

7. Backing Paper Opening (for use with Self Peel Function)

3-1

EM1-33046A

3. OVERVIEW

3.1 PRINTER PARTS

Fig. 3-2 Interior View

1. Printer Cover (in open position)

2. Label Supply Roll Spindle

3. Memory Module Insert Slot

(cover on)

7. Printer Carriage Release Lever

8. Backing Paper Opening

9. Removable Front Panel

10. Pause Switch

4. Ribbon Mechanism

5. Ribbon Supply Spindle

6. Ribbon Rewind Spindle

11. Power, On-line, Error Indicator Lights

12. Feed Switch

13. Label Taken Sensor

Fig. 3-3 Rear View

4. 8 Position Dipswitch

5. Label Insert Opening (for use with external labels)

1. Power On/Off Switch

2. Power Supply Connector

3. RS-232 DB-9 Interface Connector 6. Cover Hinge

3-2

EM1-33046A

3. OVERVIEW

3.2 EXTERNAL LABEL ROLL MOUNT

Fig. 3-4 External Label Roll Mount

3-3

EM1-33046A

3. OVERVIEW

3.3 SWITCHES AND INDICATOR LIGHTS

• INDICATORS

PWR. (Power) Indicator

The green PWR. indicator light will illuminate when the Power Switch is turned on.

On-line Indicator

The green On-line indicator will be on when the printer is ready to print. When the Pause button is

pressed, the On-line light will flash.

ERR. (Error/Paper Empty) Indicator

The red ERR indicator light will illuminate at a printer error, such as memory error, command format

error, and so on. For a full list of error messages, consult Section 15. TROUBLESHOOTING. The

ERR. light flashes when the paper/ribbon has been used up.

• SWITCHES

Pause Switch

The Pause switch allows the user to stop a print job and then continue printing with a second

depression of the switch. By pressing the Pause switch: (1) the printer will stop printing after the label

being printed is complete, (2) the Pause light will flash, and (3) the printer will hold all data in memory.

This allows for trouble-free replacement of label stock and thermal transfer ribbon. A second

depression of the Pause switch will restart the printer.

If the Pause switch is held pressed for longer than 3 seconds, the printer will be reset and all

stored data of last printing job will be deleted.

Feed Switch

Pressing the Feed switch will cause the label paper to advance to the first print position of the next

label.

Thermal Transfer/Direct Thermal Printing Switch

Switch 7 on the dipswitch located on the rear of the printer allows the user to switch between thermal

transfer and direct thermal printing. For thermal transfer printing, set the switch to off. For direct

thermal printing, set the switch to on.

Black Mark /Gap Sensing Switch

Switch 8 on the dipswitch located on the rear of the printer allows the user to select either black mark

or gap sensing. For black mark sensing, set the switch to off. For gap sensing, set the switch to on.

3-4

EM1-33046A

4. DIP SWITCH FUNCTIONS

The DIP switches are located on the rear of the printer.

WARNING!

Turn the POWER OFF before

changing the DIP switch settings.

Baud

SW-1

SW-2

19200

OFF

9600

4800

OFF

2400

OFF

Table 4-1 Baud Rate

Parity

SW-3

SW-4

None

OFF

Even

Odd

OFF

Table 4-2 Parity

Data Bits

SW-5

Stop Bits

SW-6

OFF

Table 4-3 Date Bit

Table 4-4 Stop Bit

Printing

Mode

Thermal

Transfer

Direct

Thermal

Black

Mark

Sensor

SW-8

Through

OFF

SW-7

OFF

Table 4-6 Sensor Type

Table 4-5 Printing Mode

NOTE: The shaded settings are the factory default.

4-1

EM1-33046A

5. SET UP PROCEDURE

5.1 REQUIREMENTS FOR OPERATION

5. SET UP PROCEDURE

5.1 REQUIREMENTS FOR OPERATION

The B-442 has the following requirements:

• The host computer must have a serial port.

• To set up the initial printer configuration, use either the keyboard on the printer or the DIP switch.

• To print the format, create the complete program refering to the command manual.

5.2 SETTING UP THE PRINTER

WARNING!

1. Be sure to use the enclosed AC adapter. Use of other AC adapters may cause fire or

machine failure.

2. Do not use the enclosed AC adapter on the other equipment.

3. Be sure to close the printer cover while the printer is in use . Do not insert or drop any

foreign substances or metal object into the printer, as this may cause fire or machine

failure.

CAUTION:

The socket-outlet shall be installed near the equipment and shall be easily accessible.

1. Place the printer on a flat and secure surface.

2. Make sure the power switch is off.

3. Using the enclosed serial RS-232C cable, connect the printer to your computer.

4. Insert the DC plug of the AC adapter into the power supply connector on the printer.

5. Plug the AC adapter power cord into a properly grounded power outlet.

6. Turn on the power switch. The green power indicator light should illuminate. The printer is now ready

to load labels.

RS-232C SERIAL INTERFACE

Host

Function

Printer

Function

+5 V

TxD

RxD

TxD

RxD

DTR

GND

DSR

RTS

CTS

DSR

GND

RDY

N/C

RDY

Table 5-1 RS-232 Interface Connection

5-1

EM1-33046A

6. LOADING LABEL AND TAG STOCK

1. Open the printer cover by pressing the two cover release buttons located on the right and left sides

of the printer. While pressing the buttons, pull up on the printer cover.

2. Insert the label supply roll spindle into the core of a label roll.

3. Open the printer carriage by pulling up the release lever on the forward left side of the front rubber

roller.

4. Place the label stock into the printer cover so that the labels feed from the top of the roll. If printing

on tag stock, place the tag stock into the printer so that the tags feed from the bottom of the roll.

5. Place the label roll into the spindle mounts so that the label roll is positioned at the center of the

spindle. Feed the tip of the label supply roll into the paper feed slot and over the front roller.

6. Adjust the label edge guides so that they just touch the edge of the label media.

CAUTION:

The media must be passed from the media roll to the front rubber roller straight.

Failure to do this may result in a media skew.

(Correct)

(Incorrect)

Media Roll

Label Edge Guide

Front Rubber Roller

Fig. 6-1

Self-peeling Roller

7. Press down the printer carriage until it hooks the front rubber roller.

CAUTION:

Both sides of the printer carriage must be hooked completely, otherwise blurred

print or media skew may be caused.

8. Wind the label roll to take up any excess slack.

9. Close the top cover and press the Feed switch three or four times until the green On-line indicator is

illuminated.

NOTE:

Make sure that both sides of the top cover are completely hooked.

10. When a roll of labels or tags run out, the On-line indicator light will not illuminate. Meanwhile, ERR.

indicator will flash. Do not turn off the power to reload. Following the above steps, load a new roll of

label stock and press the Feed switch three or four times until the On-line indicator light illuminates.

Printing will resume without data loss.

6-1

EM1-33046A

6. LOADING LABEL AND TAG STOCK

Fig. 6-2 Inserting Label Supply Roll into Label Supply Roll Mounts

1. Label Supply Roll Spindle

2. Label Supply Roll Spindle Mount

3. Label Supply Roll

Fig. 6-3 Feeding Labels through Adjustable Label Edge Guides

1. Printer Carriage Release Lever

2. Label

3. Front Rubber Roller or Platen

4. Adjustable Label Edge Guides

6-2

EM1-33046A

7. SELF-PEELING FUNCTION

1. Remove the printer’s front panel.

CAUTION:

When removing the front panel, care must be taken not to damage the label taken

sensor harness.

2. Feed the backing of the label stock between the front rubber roller and the Self-peeling roller just in

front of it, as shown in Fig. 7-1.

3. Feed the backing paper through the Backing Paper Opening in the front panel and replace the panel

as shown in Fig. 7-2.

Fig. 7-1 Setting Up Printer for Self-Peeling Function

1. Printer Carriage Release Lever

2. Front Rubber Roller

3. Self-peeling Roller

4. Backing Paper

Fig. 7-2 Printer Ready for Self-Peeling Function

1. Printer Carriage Release Lever

2. Printer Front Panel

4. Backing Paper

5. Label

3. Backing Paper Opening

7-1

EM1-33046A

8. RIBBON LOADING INSTRUCTIONS

1. Place an empty roll on the front ribbon rewind spindle.

2. Loosen the tape that secures the ribbon leader and fold it over the end of the leader. The tape will

be used to affix the leader to the ribbon rewind roll.

3. Install the ribbon supply roll on the rear spindle so that the ribbon feeds from the top of the roll toward

the rear. Position the ribbon roll at the center of the spindle. Guide the end of the leader through

the ribbon feed slot.

4. Open the printer carriage by pulling up the release lever on the forward left side of the front rubber

roller. Pull the leader forward and over the ribbon guide roller.

5. Using the tape at the end of the ribbon leader, affix the leader to the top of the rewind roll. Be careful

to align the sides of the leader to the sides of the roll.

6. Wind the ribbon rewind roll until the ribbon leader has wound onto the roll and the black part of the

ribbon is visible. Remove any excess slack.

CAUTION:

Center both ribbon supply and rewind rolls on the spindles and parallel these

ribbon rolls with each other. Failure to do this may cause ribbon wrinkle or void

printing.

7. Return the printer carriage to the down position

CAUTION: Both sides of the printer carriage must be hooked completely, otherwise blurred

print, media skew or ribbon wrinkle may be caused.

8. Close the top cover and press the Feed switch until the green On-line indicator light is illuminated.

NOTE: Make sure that both sides of the top cover are completely hooked.

Fig. 8-1 Placement of Ribbon Supply Roll

1. Printer Carriage Release Lever

2. Ribbon Supply Roll

3. Ribbon Rewind Roll

4. Thermal Transfer Ribbon

8-1

EM1-33046A

8. RIBBON LOADING INSTRUCTIONS

Fig. 8-2 Proper Placement of Label Stock and Thermal Transfer Ribbon

8-2

EM1-33046A

9. INSTALL EXTERNAL LABEL ROLL MOUNT

Fig. 9-1 Install External Label Roll Mount

1. External Label Roll Mount

2. Label Supply Roll Spindle

3. External Label Feed Opening

9-1

EM1-33046A

10. INSTALL MOMORY MODULE

10. INSTALL MEMORY MODULE

WARNING!

Turn the power OFF when inserting or removing the memory module.

1. Make sure the power is turned off.

2. Take off the cover from memory module .

3. Insert the memory module and press at the end of the slot.

NOTE: Care must be taken not to insert the memory module in wrong orientation.

4. Put the cover on the memory module.

5. Turn on the power.

Fig. 10-1 Install Memory Module (Option)

1. Memory Module

2. Cover

NOTES: 1. Be sure to protect a memory module by putting it in it's protective cover when not in use

in the printer.

2. Do not subject the memory module to any shocks or excessive forces.

3. Do not expose the memory module to direct sunlight or store it close to a heater.

4. Do not expose the memory module to excessive humidity by wiping it with a wet cloth or

storing it in a damp place.

5. Before inserting or removing the memory module, make sure that the power switch is

turned off.

10-1

EM1-33046A

11. SELF TEST

To initiate the Self Test Mode, depress the Feed key while turning on the printer.

The printer will first calibrate the label length. If a label edge is not detected within 7", the printer will then

stop attempting to feed labels and treat the media as continuous thermal paper.

Firstly, the printer will print a pattern to check the performance of the print head.

Following the calibration of label length, the printer will print internal settings, including:

1. Print head checking pattern.

2. Printer type and firmware version

3. Head Run Distance

4. Serial port setting

5. Code page

6. Country code

7. Print Speed setting

8. Print Density setting

9. Label Size setting

10. Gap (Bline) Width and Offset Setting

11. Backing Paper Transparence

12. File list

13. Memory available

After the self test is complete, reset the printer for use by turning the Power switch off and on.

11-1

EM1-33046A

12. DUMP MODE

After the Self Test Mode, the printer is in Dump Mode. In the Dump mode, any characters sent from the

host computer will be printed in two columns as follows: on the left side of the paper are the characters

received and on the right side are the corresponding hexadecimal value of the characters. This allows

the user to verify programming commands and debug the program. Reset the printer by turning the

Power switch off and on.

12-1

EM1-33046A

13. GENERAL MAINTENANCE

13.1 CLEANING

13. GENERAL MAINTENANCE

13.1 CLEANING

WARNING!

1. Be sure to disconnect the power cord prior to performing any maintenance.

2. Do not use any tool that may damage the print head.

3. DO NOT POUR WATER directly onto the printer.

To help retain the high quality and performance of your printer it should be regularly cleaned. The greater

the usage of the printer, the more frequent the cleaning. (i.e. low usage=weekly : high usage=daily).

1. Turn the power off.

2. Open the printer cover.

3. Open the printer carriage by pulling up the release lever on the forward left side of the front rubber

roller.

4. Remove the ribbon and media.

5. Clean the print head element with a head cleaner pen.

6. Clean the front rubber roller with an alcohol moistened cloth.

Print Head

Element

Front Rubber Roller

Element

Fig. 13-1

Head Cleaner Pen

NOTE: Order head cleaner pen from TEC Parts Center.

(Part No. 24089500013)

13-1

EM1-33046A

13. GENERAL MAINTENANCE

13.2 COVERS AND PANELS

The covers should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent

solution.

NOTE: Clean printer cover with an electrostatic free cleaner for automated office equipment.

WARNING!

1. DO NOT POUR WATER directly onto the printer.

2. DO NOT APPLY cleaner or detergent directly onto any cover or panel.

3. NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers.

4. DO NOT clean the panel covers or the supply window with alcohol as it may cause them to

discolor, loose their shape or develop structural weakness.

13.3 REMOVING JAMMED MEDIA

1. Turn the power off.

2. Open the printer cover.

3. Open the printer carriage by pulling up the release lever on the forward left side of the front rubber

roller.

4. Remove the ribbon and media.

5. Remove the jammed media. DO NOT USE any sharp implement or tool as these could damage the

printer.

6. Clean the print head and front rubber roller, then remove any further dust or foreign substances.

7. Media jams in the cutter unit can be caused by wear or residual glue from label stock on the cutter.

Do not use unspecified media in the cutter. If you get frequent jams in the cutter contact your

Authorized Service representative.

13.4 DENSITY ADJUSTMENT

Density adjustment may be necessary according to the temperature of environment in use.

(Reference: Interface Command Manual)

13-2

EM1-33046A

14. TOROUBLESHOOTING

14. TROUBLESHOOTING

14. TROUBLE SHOOTING

WARNING!

If you cannot solve a problem with the following solutions, do not attempt to repair it yourself.

Turn the power off, unplug the printer, then contact your TEC representative for assistance.

The following table indicates some of the most possible problems that may be encountered while

operating the B-442 bar code printer and provides simple and practical solutions. If the printer still

malfunctions after attempting all the suggested solutions, contact your TEC representative for assistance.

Problem

Solution

Ribbon does not advance.

Make sure that DIP switch 7 is set to OFF (Thermal

transfer mode is selected).

Check the ribbon supply/rewind spindles are properly

installed.

Poor print quality

Clean the print head.

Adjust the print density setting.

Ribbon and media are incompatible. Use TEC

recommended type of ribbon.

Only prints diagonal pattern on the

SELF TEST.

Check the connection of serial port cable

Check the dip switch setting and reset the printer.

Check the power cord is properly connected.

Power indicator light does not

illuminate.

On-line indicator light does not

illuminate.

Out of paper or out of ribbon.

Media sensor is out of adjustment.

Error indicator light illuminates.

Press FEED key. The error message will be printed on

the print media or sent out through RS-232.

14-1

EM1-33046A

15. ERROR MESSAGES

Syntax Error

The command format is incorrect. Check command manual carefully.

The serial port setting is incorrect. Check dip switch and reset the printer.

Out of Range

Numeric input is too large to be processed.

The input string is too long to be stored.

The size of the text or Bar Code exceeds that of the label.

Download Error

The download file format is incorrect.

There is not enough memory to receive the file.

Stack Overflow

A mathematical expression is too complex. Divide it into several expressions.

The nested routine is too deep.

Memory Error

Too many variables defined.

RS232 Error

The serial port setting is incorrect.

File not Found

Cannot open the file specified. Download the file again.

Type Mismatch

Variable type mismatch.

Gap not Found

Cannot detect label edge. Calibrate the backing paper again.

10 Clock Access Error

Can not Read from / Write to the clock.

15-1

EM1-33046A

16. HOW TO CONNECT THE PRINTER WITH PROTABLE LCD KEYBOARD

16. HOW TO CONNECT THE PRINTER WITH PORTABLE LCD KEYBOARD

16. HOW TO CONNECT THE PRINTER WITH PORTABLE

LCD KEYBOARD

To connect a portable LCD keyboard to the printer, we must write a program with particular commands

as below:

Example:

DOWNLOAD "KEYBOARD.BAS"

SIZE 4.00, 5.00

CLS

SPEED 2

DENSITY 8

SET CUTTER OFF

DIRECTION 0

REFERENCE 0,0

GAP 0.10, 0.00

:START

CLS

INPUT "ITEM:" ; ITEMS

:L1

INPUT "QTY:" ; QTY

IF QTY<0 THEN GOTO L1

N=1

INPUT "How many to print:", N

IF N<1 THEN GOTO L2

TEXT 100, 100, "4", 0, 1, 1, "ITEM:"

TEXT 210, 100, "4", 0, 1, 1, ITEM$

TEXT 100, 160, "4", 0, 1, 1, "QTY:"

TEXT 200, 160, "4", 0, 1, 1, STR$ (QTY)

CODE$=ITEM$ + ":" +STR$ (QTY)

BARCODE 100, 240, "39", 96, 1, 0, 2, 4, CODE$

BOX 10, 70, 790, 450, 2

PRINT N

GOTO START

EOP

16-1

PRINTED IN TAIWAN

EM1-33046A

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