Soleus Air Kfhhp 12 Id User Manual

Wall Mounted Mini Split  
Heat Pump  
Air Conditioner  
OPERATING AND INSTALLATION MANUAL  
Model: KFIHP-09-ID / KFHHP-09-OD  
KFHHP-12-ID / KFHHP-12-OD  
Indoor Unit.  
Outdoor Unit.  
Thank you for selecting Soleus Air. To ensure proper  
operation, please read this manual and keep it for  
future reference.  
Structure and Operation  
Name of Each Part  
- 1 -  
The Instructions before Use  
Warning  
Grounding: The unit must be properly  
Disconnect the power when the unit is not being  
grounded.  
used for extended periods of time.  
Don’t attempt to repair the air conditioner by  
yourself. There are no user replaceable parts.  
Please contact your authorized dealer.  
If your air conditioner malfunctions,  
discontinue use and call your authorized dealer.  
Never block the air inlet or outlet of indoor and Don’t step on the top of the outdoor unit or  
outdoor unit.  
place something on it.  
Never store flammable liquids near your air  
The condensing unit should be securely  
conditioner.  
mounted to avoid damage.  
- 2 -  
The Instructions before Use  
Set the room temperature appropriately.  
Adjust the air flow and direction properly.  
When the air conditioner is running, you can  
press the SWING key on the remote control to  
adjust the guide louver and change the  
direction of air flow.  
The difference  
between indoor  
and outdoor  
temperature  
shall be 40 °F.  
Close all doors & windows for efficient  
To avoid harm to your pets or plants, never  
operation.  
direct the airflow at them.  
To avoid damage or electric shock, never spray  
This air conditioner cannot be used for  
liquid onto the unit.  
drying clothes or refrigerating foods.  
- 3 -  
Specification and Technical Data  
KFIHP-09-ID  
KFIHP-09-OD  
KFHHP-12-ID  
KFHHP-12-OD  
Model  
Function  
Cool / Heat  
Air Cleaner  
Accessory  
Cooling capacity (Btu/h)  
Heating capacity (Btu/h)  
Power Supply (V)  
9000  
9500  
12000  
13000  
115V~  
208~230  
Frequency (Hz)  
60  
Cooling/Heating rated current(A)  
Cooling/Heating rated power(W)  
Cooling/Heating power input(W)  
12/13.6  
1250/1450  
730/840  
9/10  
1700/1750  
1100/1200  
Recycling air Volumem3/h  
Refrigerant and weight(lbs)  
Water proof level  
550  
R410A 2.6 lbs  
R410A 2.8 lbs  
IP24  
43/55  
T1  
Noise(Indoor/Outdoor)dB(A)  
Climate type  
Anti-electric shock protection  
Weight Indoor/Outdoor)(lbs)  
I
24.3/99.2  
24.3/99.2  
Dimensions  
Indoor unit  
(W x D x H)  
30.31”×7.48”×9.84”  
32.68”×8.86”×11.22”  
Outdoor unit  
33.39”×12.6”×21.26”  
33.39”×12.6”×21.26”  
Connection Pipe:  
Length (ft)  
Gas additional charge(oz/ft)  
19.68  
0.16  
Liquid Pipe (mm)  
Gas Pipe (mm)  
Height (ft)  
Length (ft)  
Φ6(1/4”)  
Φ12(1/2”)  
16.4  
Outer Diameter  
Max Distance  
49.21  
1. All above are tested and certified to ETL specification.  
2. All above could be changed without notice; the latest specifications are on the nameplate of your air conditioner.  
3. When the unit is restarted after it stopping, it can automatically resume the last running mode, and the outdoor unit  
starts later.  
Working temperature range:  
Indoor side DB/WB(°F)  
89.6 / 73.4  
Outdoor side DB/WB(°F)  
109.4 / 78.8  
Maximum cooling  
Minimum cooling  
Maximum heating  
Minimum heating  
69.8 / 59  
80.6 / -  
68 / -  
69.8 / -  
75.2 / 64.4  
23 / 21.2  
- 4 -  
Remote Control Operation  
Function-Remote control  
Note:  
Don't drop the remote control.  
Don't place the remote control in a location exposed to direct sunlight.  
When the unit is restarted after stopped, it will automatically resume its last running mode, and the  
outdoor unit will start there after.  
MODE Button:  
TEMP+ TEMP- Button:  
When the unit is  
turned on, press this  
button. The AUTO,  
COOL, DRY, FAN or  
HEAT mode can then  
be selected.  
Under the COOL, DRY,  
FAN or HEAT mode,  
press these two buttons  
could set the temperature,  
the temp. setting range is  
60.8°F -86°F, the temp.  
can be memorized under  
each mode.  
FAN SPEED Button:  
When the unit starts up,  
under the AUTO, COOL,  
FAN or HEAT mode, press  
this button and select Auto  
fan, Low fan, Middle fan,  
High fan. At DRY mode,  
the fan speed runs at Low  
fan speed. The FAN  
CLOCK Button:  
When pressing this  
button once, the icon of  
CLOCK will flash, and  
can be adjusted. At  
SPEED can be memorized  
under various modes.  
CLOCK adjustment,  
press the TIME+ once,  
the ones placed on the  
minute will be increased  
1, and continuously press  
1 sec above, the tens  
place on the minute will  
be increased 1 in every  
half second. When  
SLEEP Button:  
pressing the TIME-, the  
ones placed on the  
Under COOL, DRY &  
HEAT mode, press the  
button once to start the  
SLEEP function, when  
pressed again, it will stop.  
minute will be decreased  
1, and continuously press  
1 sec above, the tens  
place will be decreased 1  
in every half second.  
After adjusting please  
press the CLOCK button  
again for confirming.  
- 5 -  
Remote Control Operation (Continued)  
Liquid Crystal Display.  
It shows all set contents.  
SWING Button:  
ON/OFF Button  
Press once to have louvers  
swing [oscillate]. Press  
twice in one second the  
panel light will turn on.  
Press twice again and the  
light will turn off.  
Press ON.  
Press OFF.  
T-ON Button.  
When pressing this button  
once, enter into T-ON  
setting, the icon of T-ON  
flash, every press of  
T-OFF Button  
TIME+, the time of T-ON  
will be increased 1min.  
When continuously press 1  
sec above, the tens placed  
on minute will be  
increased 1, every press of  
TIME- will be decreased 1  
minute, when continuously  
press 1 sec above, the tens  
placed on minute will be  
decrease 1 in every half  
second, and it goes round  
with 12 hours.  
Press this button once to  
enter into T-OFF  
setting, the icon of T-  
OFF will flash, the T-  
OFF button is available  
in ON or OFF mode, the  
setting method is the  
same with T-ON.  
CANCEL Button  
Pressing this button will  
cancel timer.  
TIME+ TIME- Button  
Function instruction please  
refer to T-ON button, T-  
OFF button, CLOCK  
button.  
- 6 -  
How to Insert Batteries  
1. Remove the cover from the back of the remote control.  
2. Insert the two batteries (Two AAA dry-cell batteries).  
3. Re-attach the cover.  
NOTE:  
Don’t mix different batteries.  
Remove batteries when not in use for a longtime.  
The batteries can be used for about one year.  
Keep remote at least 3.28 feet from TV’s and other electronic devices.  
When the wireless remote control is lost or broken, please use the manual switch,  
It will start in AUTO mode, the temperature setting and fan speed cannot  
be changed. Please use a ball point pen or similar device to operate switch.  
Turn on the unit: By pressing the Manual Switch the unit will start in AUTO automatically.  
The microcomputer will adjust to the indoor temperature by selecting (COOL, HEAT, FAN), in order to  
achieve a comfortable condition.  
Turn off the unit: When unit is running, press the manual switch STOP button, the unit will stop running.  
- 7 -  
Operation  
The general procedure:  
1. Power the unit and a buzzer will sound. Power/Run indication is red and the air conditioner is waiting  
to run.  
(Note: Once the air conditioner plugs to power supply or receives the signal of remote control, the  
buzzer will send out the desirable sound.)  
2. Press ON/OFF button, Power/Run indication is green and shows the running mode (Cooling, Heating,  
and Auto), and then the air conditioner starts running.  
3. Press MODE button to select desired running mode.  
4. Press SWING button to automatically swing and stop when repress it.  
5. Press FAN button to set desired fan speed.  
6. Press TEMP. button to set desired temperature.  
Procedure for SLEEP mode:  
7. Press SLEEP button to set the sleep.  
8. Press TIMER button to set the present ON TIME or OFF TIME.  
Note:  
In AUTO mode, the unit will automatically adjust its running modes according to the room temperature  
changes.  
- 8 -  
Installation  
Installation Location  
Indoor Unit  
1. The inlet and outlet should not be covered so that the outflow air can reach all parts of the room.  
2. Install in a location from which the condensation water can be drained out conveniently and that is  
permitting easy connection with the outdoor unit.  
3. Avoid a location where there is heat source, steam or inflammable gas.  
4. Install in a location where it can withstand the full weight and vibration of the unit.  
5. Be sure to leave enough space to allow access for routine maintenance. The height of the installation  
should be 7.55 feet or more away from the floor.  
6. Install in a location where it is 3.28 feet or more away from other electric appliances such as television,  
audio devices, etc.  
7. Select a location where it is easy to remove and clean the filter.  
8. Be sure that the installation conforms to the installation dimension diagram.  
9. The plug should be accessible after the appliance is positioned.  
Outdoor Unit  
10. Select a location from which noise and outflow air emitted by unit will not inconvenience neighbors.  
11. Select a location where there should be sufficient ventilation.  
12. The inlet and outlet should not be covered.  
13. The location should be able to withstand the full weight and vibration of the outdoor unit and permit  
safe installation.  
14. There should be no danger of flammable gas or corrosive gas leaks.  
15. Be sure that the installation conforms to the installation dimension diagram.  
- 9 -  
Electric Wiring  
1. All the electric work must be done according to the wiring diagram.  
2. Check for the correct voltage of the unit.  
3. Don’t pull the power cord strongly.  
4. The air conditioner must be safely grounded! Grounding wire must be connected to the building and  
done by the qualified personnel. In fixed circuit, there must be electricity leakage protection switch of  
enough power capacity and air switch with enough space. Air switch (thermal-magnetic breaker) can  
protect the short circuit and over load.  
Grounding Requirement  
1. The air conditioner is class 1 appliance, so it must connect with ground reliably.  
2. The yellow-green wires in the air conditioner are grounding wires and can’t be used for other purposes.  
3. The grounding-resistance should conform to the requirement of IEC Standard.  
- 10 -  
Installation Dimension Diagram  
Important Notes  
The installation must be done by trained and qualified service personnel.  
112.6 inch  
212.6 inch  
- 11 -  
Installation  
Install the rear panel  
1. Always mount the rear panel horizontally.  
Because the mouth of drainage pipe is at the left  
side and the left side of the rear panel is better to  
adjust slightly lower.  
2. Fix the rear panel on the selected location with  
screws supplied with the unit.  
50  
50  
3. Be sure that the rear panel has been fixed firmly  
enough to withstand the weight of an adult of  
132.3 lbs; furthermore, the weight should be  
evenly shared by each screw.  
Install the piping hole  
1. Make the piping hole Φ50in the wall at a slight downward slant to the out door side. (Shown in  
Fig. 1)  
2. Insert the piping-hole sleeve into the hole to prevent the connection piping and wiring from being  
damaged when passing through the hole.  
Install the drainage hose  
1. For well draining, the drain hose should be placed at a  
downward slant.  
2. Do not wrench or bend the drain hose or flood its end by  
water.  
3. The extended drainage pipe in the room should be wrapped  
with the insulating materials.  
Install the connection pipes  
Connect the connection pipes with the relevant union pipes of the indoor unit and tighten the flare nut of the  
connection pipes (Shown in P16 “Install the connection pipes”).  
NOTE:  
1. Connect the connection pipes with the indoor unit first  
and the outdoor unit second.  
2. Be careful in bending the connection pipes, or you will  
damage the pipes.  
3. Do not over tighten the flare nut. There is a possibility  
of leakage.  
Electric wiring  
1. Open the surface panel.  
2. Remove the fixed screw from the wiring cover as shown at the right side.  
3. Route the power connection cord from the back of the indoor unit and pull it toward the front through  
the wiring hole for connection.  
- 12 -  
Installation  
4. Connect the Neutral wire of the power connection cables to the N (1)terminal of the terminal  
board, connect the Signal wire to the “2” terminal, and connect the live wire to the“3”terminal and  
connect the grounding wire to the “  
” terminal.  
5. Reassemble the wiring cover and tighten the screw.  
6. Recover the surface panel.  
- 13 -  
Install the Indoor Unit  
1. When routing the piping and wiring from the left or right side of the indoor unit, cut off the tailings from  
the chassis in necessary (shown in Fig.4 (a), (b) and (c)).  
(1) Cut off the tailings 1 when routing the wiring only.  
(2) Cut off the tailings 1 and tailings 2 (or tailings 1, tailings 2 and tailings 3) when routing both the  
wiring and piping.  
, , and in Fig. 4 are the recommended piping.  
2. Wrap the piping and wiring and pull them through the cut-off-tailings hole (Shown in Fig.5).  
3. Hang the mounting slots of the indoor unit on the upper tabs of the rear panel and check if it is secured.  
4. The height of the installed location should be 6.56 feet or more from the floor.  
- 14 -  
Install the Outdoor Unit  
Install the connection pipe  
1. Align the center of the piping flare with the valve.  
2. Screw in the flare nut by hand and then tighten  
the nut with spanner and torque wrench refer to  
right figure.  
Tightening Torque Table  
Hex Nut Diameter  
Tightening Torque  
N.m)  
(mm)  
Φ6  
15~20  
φ12  
50~55  
Note: Exceeding tightening torque will  
damage the flare nut.  
Electric wiring connection  
1. Disassemble the big handle.  
2. Remove the wire clamp and connect the end of  
the power connection cord with screws to the  
wiring terminal board. Be sure that the wiring  
connection is in accordance with the indoor unit’s.  
3. Fix the wiring with wire clamp. For the heat  
pump join the two control cords.  
4. Make sure that the wiring has been connected secur
5. Reassemble the big handle.  
NOTE:  
1. Incorrect wiring connections will cause electrical malfunction.  
2. Do not pull the wire when assembling it with wire clamp.  
- 15 -  
Install the Outdoor Unit  
Air Purging and Leakage Test  
1. Remove the flare nuts of charging end from gas valve.  
2. Connect the charging hose in the middle to the vacuum  
pump, then Low-pressure (Lo) end should be connected  
to charging end of gas valve. (Shown in Fig. 9)  
3. Open the vacuum pump to evacuate. When multi-meter  
indicates 1 bar, fully tighten Lo handle of manifold valve  
and stop evacuation. Keep it for over 15 minutes to ensure  
the pressure is constant.  
4. Remove bonnets of gas and liquid valve.  
5. Slightly loosen core of liquid valve with hexagon wrench  
until the pressure exceeds 0 bars.  
6. Remove charging hose from charging end of gas valve and  
screw the flare nuts of charging end.  
7. Open cores of gas and liquid valve entirely by hexagon  
wrench.  
8. Tighten the bonnets of gas and liquid valve, and then test  
whether there is any leakage or not.  
- 16 -  
Test Operation and Check after Installation  
Test Operation  
1. Before Test Operation  
(1) Do not switch on power before installation is finished  
completely.  
(2) Electric wiring must be connected correctly and securely  
(3) Cut-off valves of the connection pipes should be opened.  
(4) All the impurities such as scraps must be cleared from the  
unit.  
2. Test Operation Method  
(1) Switch on power and press “ON/OFF” button on the remote control to run the air  
conditioner.  
(2) Press “MODE” button and check the operation condition of COOL, HEAT, SWING mode  
and so on.  
If Wireless remote control is lost, open the surface panel and operate as following:  
a. When turning it to Auto position, unit will run in Auto mode, if there is remote control signal, it will run  
at the remote control signal.  
b. When turning it to Test position, the main unit will enter into Cool mode, indoor fan will run at high fan  
speed, if there is remote control signal, main unit will run at the remote control signal.  
c. When turning it to Run position, the main unit will run at received remote control order.  
d. When turning it to Stop position, the unit will stop running.  
Check after Installation  
Items to be checked  
Has it been properly mounted?  
Possible Malfunction  
The unit may drop, shake or emit noise.  
Have you done the refrigerant leakage test?  
Does the unit drain well?  
It may cause insufficient cooling (heating) capacity.  
It may cause condensation and dripping.  
Is the voltage in accordance with the rated  
voltage marked on the nameplate?  
Is the electric wiring and piping connection  
installed correctly and securely?  
It may cause electric malfunction or damage the part.  
It may cause electric malfunction or damage the unit.  
Has the unit been connected to secure grounding  
connection?  
It may cause electrical leakage.  
Has the inlet and outlet been insulated?  
It may cause insufficient cooling (heating) capacity.  
The refrigerant capacity is not accurate.  
Has the length of connection pipes and refrigerant  
capacity been recorded?  
- 17 -  
Care and Maintenance  
Care and Maintenance  
CAUTION:  
Turn power off and pull out the power cord before cleaning air conditioner.  
Never sprinkle water on the indoor unit and the outdoor unit for cleaning because it can  
cause an electric shock.  
Volatile Liquid (e.g. thinner or gasoline) will damage the air conditioner. (So wipe the  
units with a dry soft cloth, or a cloth slightly moistened with water or cleanser.)  
Clean the front panel (Don’t remove the front panel when cleaning)  
When the indoor unit front panel is dirty, please use the cloth which is soaked in the warm water  
under 104°F, then dry it and wipe the dirty places.  
NOTE:  
There are microcomputer components and circuit board on the displayer of the indoor unit front  
panel, never let it dip in the water.  
Cleaning the Air Filters (Recommended once every three months)  
The air filters should be cleaned more frequently in dusty conditions.  
1. Take down the air filter  
Open the surface panel, hold the tab of air filter  
and raise it slightly, and then take it out along the  
direction of arrows (See the right figure).  
2. Cleaning  
To clear the dust adhering to the filters, you can  
either use a vacuum cleaner, or wash them with  
water and dry it in the shade (See the right  
figure).  
Note: Never use water above 113°F to wash the filters, or  
it could cause deformation or discoloration. Never parch it  
by fire, or it could cause a fire or deformation.  
- 18 -  
Care and Maintenance (Continued)  
3. Reinsert the filters  
Reinsert the filters along the direction of arrow,  
then cover the surface panel and clasp it.  
Check before Use  
1. Be sure that nothing obstructs the air outlet and  
intake vents.  
2. Verify that the unit is properly grounded.  
3. Always use new batteries.  
4. Verify condenser is properly mounted.  
Maintain after Use  
1. Clean filters and other parts.  
2. Turn main power off.  
3. Clean dust from the outdoor unit.  
Trouble Shooting  
Warning: Don’t attempt to repair the air conditioner by yourself; it can cause an electric shock or fire.  
Please check the following items before calling your service technician.  
Problem  
Trouble Shooting  
Won’t start immediately  
Once the air conditioner is stopped, it will not  
operate until the time delay of 3 minutes has  
passed.  
when the air conditioner is  
restarted.  
There’s unusual odor  
blowing from the outlet after  
operation is started.  
This is caused by the odors in the room.  
- 19 -  
Trouble Shooting  
Problem  
Trouble Shooting  
Sound of water flow can be heard during operation.  
This is caused by the refrigerant flowing inside  
the unit.  
Mist is emitted during cooling operation.  
Because the air of the room is cooled down  
rapidly.  
Creaking noise can be heard when start or stop the unit.  
This is caused by the expansion of plastic due  
to the change of temperature.  
Air conditioner does not operate at all.  
Has the power been shut down?  
Is the wiring loose?  
Is the leakage protection switch in  
operation?  
Is TIMER ON is operation?  
Cooling (Heating) efficiency is not good.  
Is SET TEMP. suitable?  
Is air inlet or outlet obstructed?  
Are air filters dirty?  
Are the windows and door closed?  
Is indoor fan speed set at low speed?  
Is there any other hear source in your room?  
Remote control can’t be used when the air  
conditioner is disturbed or changing its  
functions frequently.  
Remote control is not operating  
Is the remote control out of effective to the  
indoor unit? Are there any obstruction  
between the remote control and the signal  
receptor?  
Replace the worn batteries of remote control  
is the voltage of the batteries is not  
sufficient.  
- 20 -  
Trouble Shooting  
Immediately discontinue using the unit and disconnect the power if any of the following occurs:  
Unusual noise can be heard during operation.  
If you have any  
Air switch or leakage protection switch often  
question, please call  
your contractor or  
service dept.  
shuts down.  
Water is leaking from the unit.  
Electrical lines and power plug are very hot  
or smoking.  
Wind blowing from the outlet smells terrible  
during operation.  
- 21 -  
Electrical Schematic Diagram  
Electrical Schematic Diagram (Indoor Unit)  
Please Insert Diagram in here.  
- 22 -  
Electrical Schematic Diagram (Outdoor Unit)  
Please Insert Diagram in here.  
- 23 -  
Warranty  
Soleus International Inc. warrants the accompanying Soleus Air Wall Mounted Mini Split Heat Pump Air  
Conditioner (KFIHP-09-ID/KFIHP-09-OD; KFHHP-12-ID/KFHHP-12-OD) to be free of defects in material  
and workmanship for the applications specified in its operation instruction for the period of labor and parts  
specified below.  
5 YEARS FOR COMPRESSOR  
1 YEAR FOR OTHER COMPONENTS  
This warranty shall not apply to broken or marred cabinets, accessories, knobs, filters or routine  
maintenance. This warranty does not apply to uncrating, setup, installation, removal of the product for  
repair or reinstallation of the product after repair.  
This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of  
Soleus International including, but not limited to, any malfunction, defect or failure caused by or resulting  
from unauthorized service or parts, improper maintenance, operation contrary to furnished instructions,  
shipping or transit accidents, modification or repair by the user, abuse, misuse, neglect, accident, incorrect  
power line voltage, fire, flood or other Acts of God, or normal wear and tear.  
Warranty service must be performed by a qualified HVAC contractor. Soleus maintains a centralized  
service network to provide parts and assist in resolving service problems if difficulties are encountered.  
Soleus agrees to provide service information, sell repair parts and reimburse the dealer /servicer for parts  
and services in accordance with Soleus International’s Policies and Procedures.  
SOLEUS INTERNATIONAL MAINTAINS THAT ALL WARRANTIES, INCLUDING IMPLIED  
WARRANTY OR MERCHANTABILITY ARE LIMITED TO THE TERMS AND CONDITIONS  
SPECIFIED ABOVE. SOLEUS INTERNATIONAL DISCLAIMS ANY LIBILITY FOR  
CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS  
INTERNATIONAL INC.’S LIABILITY EXCEED THE RETAIL VALUE OF THE AIR  
CONDITIONER.  
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover  
used, internet sales, salvaged, or refurbished products.  
FOR TECHNICAL SUPPORT AND WARRANTY SERVICE  
Soleus International Inc.  
Tel: 1-888-8 SOLEUS  
Monday through Friday, 9:00 AM to 5:00 PM, PST  
- 24 -  

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