Samsung Avxcm User Manual

USER’S MANUAL  
Cassette Type Series  
1 Way cassette :  
AVMKH(C)  
/AVXC1  
/ KH(C)  
EAM/  
  
  
  
FK  
KH EAV/MH  
  
   
Slim 1Way cassette :  
AVXCS  
  
/SH  
EAV  
   
2 Way cassette :  
AVMGH(C)  
  
/AVXC2  
/GH(C)  
EAM  
/
  
  
4 Way cassette :  
AVMCH(C)  
  
/AVMC4  
/ AVXC4  
  
  
EAM / CH(C)  
CH(C)  
  
EZM /CH  
EAV  
  
  
mini 4 Way cassette :  
AVXCM  
  
/TH  
EAV /MH  
  
FM  
   
System Air Conditioner  
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E S F  
I
P D G R DB98-26442A(7)  
Contents  
PREPARING YOUR AIR CONDITIONER  
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
View of the Indoor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
3
8
RECOMMENDATIONS FOR USE  
Periodical Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Protections enabled by the Unit control system. . . . . . . . . . . . . . . . . . . . . . .  
9
9
Operating Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Temperature and Humidity Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Cleaning Your Air Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Solving Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Correct Disposal of This Product  
(Waste Electrical & Electronic Equipment)  
(Applicable in the European Union and other European countries with separate collection systems)  
This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes  
at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste  
disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of  
material resources.  
Household users should contact either the retailer where they purchased this product, or their local government office,  
for details of where and how they can take this item for environmentally safe recycling.  
Business users should contact their supplier and check the terms and conditions of the purchase contract.  
This product should not be mixed with other commercial wastes for disposal.  
E-2  
Safety Precautions  
You should take the following safety precautions when using your air conditioner.  
• Risk of electric shock can cause injury or death.  
WARNING  
Disconnect all remote electric power supplies before servicing, installing or cleaning.  
• Installation must be done by the manufacturer or service agent or a similar  
qualified person in order to avoid a hazard.  
WHEN INSTALLING  
Do not install the air  
conditioner where there’s  
combustible gas.  
Do not install the outdoor  
unit where there’s the risk of  
dropping such as on high  
outer wall or outside of the  
terrace.  
Earth the ground conductor  
and do not connect it to the  
gas pipe, water pipe or  
telephone wire.  
Contact the service center if the air conditioner  
is under water.  
REGARDING POWER SOURCE  
Do not pull the electric wire or  
touch the power plug with the  
wet hands.  
Install the switch and circuit  
breaker only for  
air conditioner.  
Use the rated current fuse.  
Do not bend the electric wire  
by force or weigh down the air  
conditioner not to be out of  
order.  
Use the power source with  
separate wiring only for air  
conditioner.  
If the power plug is  
damaged, replace it by the  
manufacturer or qualified  
personal to avoid the risk.  
E-3  
WARNING  
DURING OPERATION  
Users of this product are  
Never spill any kind of liquid  
into the unit. Should this  
happen, unplug or main  
switch off the unit and  
contact an authorized  
service center.  
Do not insert anything  
between the air outlet blades  
because the inner fan may  
be damaged and could cause  
injury. Keep children away  
from the unit.  
cautioned not to attempt  
repair of this product at their  
own discretion. Instead, they  
are requested to directly  
contact a designated service  
center or the outlet at which  
the product was purchased.  
Do not place any obstacles in  
front of the unit.  
Make sure that the unit is  
correctly ventilated at all times.  
Do not place clothing or other  
materials over it.  
If the wireless remote  
control is not used for  
a long time, remove the  
batteries. (If applicable)  
When using a wireless remote  
control, the distance should  
not be more than 7m(23ft)  
from the air conditioner.  
(If applicable)  
Do not place any materials so  
that children cannot step on it.  
Do not connect the electric  
heater to the air conditioner  
or repair it with your  
discretion.  
E-4  
WARNING  
DISPOSING THE UNIT  
Before throwing out the  
device, it is necessary to pull  
back the battery cells and get  
rid of them safely for recycling  
reasons.  
When you need to dispose of  
the unit, consult your dealer.  
If pipes are removed  
Please recycle or dispose  
of the packaging material  
for this product in an  
environmentally responsible  
manner.  
incorrectly, refrigerant may  
blow out and come into  
contact with your skin, causing  
injury. Releasing refrigerant  
into the atmosphere also  
damages the environments.  
CAUTION  
WHEN INSTALLING  
Install the air conditioner  
avoiding direct sunlight or  
heater, especially water.  
Install the outdoor unit so as  
to let the discharged air out  
properly. Avoid a place that  
may disturb your neighbor by  
noise.  
Install the drain hose to let  
the water run safely and  
correctly.  
E-5  
CAUTION  
REGARDING POWER SOURCE  
Disconnect the circuit breaker  
when you don’t use  
the air conditioner for a long  
time to save energy.  
Contact the service center or  
manufacturer if you want to  
repair the air conditioner.  
Contact the service center  
after turning off the air  
conditioner if strange noise  
is heard, burning smell or  
smoke blows.  
DURING OPERATION  
Do not open the front grille  
during operation.  
Avoid cold and hot air  
reaching to person, pet or a  
plant directly for a long time.  
Avoid the water from  
getting into the  
air conditioner.  
Do not use the air conditioner  
for a long time in a closed  
room or in a place where  
Do not step on the air  
conditioner or put heavy  
object on it.  
Do not drink the water from  
the air conditioner.  
there’s a baby or an old person.  
E-6  
CAUTION  
DURING OPERATION  
Do not touch the pipes  
connected to the air  
conditioner.  
Do not use the air conditioner  
to maintain the machine, food,  
pet, plant or cosmetics.  
Do not give excessive shock  
to the air conditioner.  
OTHERS  
The appliance is not intended  
for use by young children or  
infirm persons without  
supervision: Young children  
should be supervised to  
ensure that they do not play  
with the appliance.  
Max current is measured  
according to IEC standard for  
safety and current is  
measured according to ISO  
standard for energy efficiency.  
Be sure that the air filter not to  
be exposed to direct sunlight.  
Turn off the air conditioner  
and if the fan stops operating,  
clean the air conditioner.  
Do not clean the air  
The surface of the heat  
exchanger is sharp, so be  
careful of it when cleaning.  
conditioner by spraying water  
directly or with benzene,  
thinner or alcohol.  
Clean the air filter every  
2 weeks.  
Be sure to insert the air filter.  
E-7  
View of the Indoor Unit  
The figures are shown in this instruction may differ from yours depending on the model.  
1 way & Slim 1 way cassette  
2 way cassette  
Indoor Unit  
Air flow blade  
Air inlet  
Air flow blades(outlet)  
Air inlet  
Air filter(inside the grille)  
Timer indicator  
Fan indicator  
Filter Sign indicator  
Fan indicator  
Remote control sensor  
- Heat Pump Models :  
On/Off indicator(Green)  
& Removing frost  
indicator(Red)  
- Cooling Only Models :  
On/Off indicator  
Timer indicator  
Filter sign indicator  
On/Off indicator  
On/Off button  
Remote control sensor  
4 way & mini 4 way cassette  
Indoor Unit  
Type A  
Timer indicator  
On/Off button  
On/Off indicator  
Fan indicator  
Remote control sensor  
Removing frost indicator  
Filter Sign indicator  
Type B  
Air flow blades  
(outlet)  
Filter Sign indicator  
Timer indicator  
Fan indicator  
Air inlet  
Removing frost indicator  
Remote control sensor  
Air filter  
(under the grille)  
On/Off indicator  
On/Off button  
Type C  
Filter Sign indicator  
Timer indicator  
Fan indicator  
Removing frost indicator  
Remote control sensor  
On/Off indicator  
On/Off button  
E-8  
Periodical Checks  
Type  
Description  
Clean the air filter  
Monthly  
Every 4 months Once a year  
(1)  
Clean the condensate drain pan (2)  
Thoroughly clean the heat exchanger (2)  
Clean the condensate drain pipe (2)  
Replace the remote control batteries  
Indoor unit  
Clean the heat exchanger on the outside  
of the unit (2)  
Clean the heat exchanger on the inside  
of the unit (2)  
Clean the electric components with jets  
of air (2)  
Outdoor unit  
Verify that all the electric components  
are firmly tightened (2)  
Clean the fan (2)  
Verify that all the fan assembly is firmly  
tightened (2)  
Clean the condensate drain pan (2)  
The checks and maintenance operations described are essential to guarantee the efficiency of the air conditioner.  
The frequency of these operations varies according to the characteristics of the area, the amount of dust, etc.  
(1) The described operations should be performed more frequently if the area of installation is very dusty.  
(2) These operations must always be performed by qualified personnel. For more detailed information, see the  
Installation Manual.  
Protections enabled by the Unit control system  
Type of protection  
Description  
Operation  
When it enables  
Heating on  
heat pump  
Protection against cold air  
The internal fan is off  
During operation  
Heating on  
heat pump  
Defrost cycle  
The internal fan is off  
The compressor is off  
During operation  
Anti-frost protection  
of internal battery  
Cooling During  
operation  
At start-up or during  
the selection  
of the operating mode  
The start of the  
compressor is delayed.  
Cooling or Heating  
on heat pump  
Delayed start of compressor  
CAUTION  
If the air conditioner is operating in heat pump mode, it performs several defrost cycles in order  
to remove the frost that may have deposited on the outdoor unit (at low temperatures).  
In this case, the internal fan is switched off automatically and restarted only after the defrost  
cycle is completed.  
E-9  
Operating Recommendations  
Here are a few recommendations that you should follow when using your air  
conditioner.  
Topic  
Recommendation  
Heating performances  
The heat pump function of the air conditioner  
absorbs heat from outside air and brings it indoors.  
As the temperature of the outside air drops,  
the heating performance of air conditioner will decrease.  
If you find that the room is not warm enough,  
using an additional heating appliance is  
recommended.  
Frost & Defrost  
When outside temperature is low but humidity is high,  
frost may form on the outdoor unit at HEAT mode.  
If this happens:  
The heating operation stops.  
  
T
he defrost mode will be triggered automatically for  
about 10 minutes.  
he steam produced on the outdoor unit in the defrost  
mode is safe. (Only for Heat pump)  
  
T
No intervention is required ; after about ten minutes,  
the air conditioner operates again normally.  
High indoor and outdoor If both indoor and outdoor temperatures are high  
temperatures  
and the air conditioner is running at HEAT mode,  
the outdoor unit’s fan and compressor may stop  
at times. This is normal ; simply wait until the air  
conditioner switches on again.  
Power failure  
If a power failure occurs while the air conditioner is  
operating, the unit will be switched off. When the power  
returns, the air conditioner starts up again automatically.  
The simultaneous  
operation  
When you use the heat pump model, it is impossible to  
operate HEAT and COOL mode of several indoor units at  
the same time.  
E-10  
Temperature and Humidity Ranges  
The following table indicates the temperature and humidity ranges, within which the air conditioner can be used.  
If the air conditioner is used at...  
Then...  
High temperature  
The automatic protection feature may be triggered and  
the air conditioner stopped.  
Low temperature  
A water leakage or some other malfunction may happen if the heat  
exchanger freezes.  
High humidity levels  
Water may condense on and drip from the surface of the indoor unit if it is  
used for a long period.  
Outdoor  
Mode  
Indoor  
Temperature  
Indoor  
Humidity  
Remark  
Temperature  
-20°C/-4°F to 24°C/75°F  
27°C/81°F or less  
15°C/59°F to 27°C/81°F  
27°C/81°F or less  
DVM PLUS II, BAC Inverter(UH052/060/070EAV1)  
BAC  
-5°C/23°F to 24°C/75°F  
Heating  
-
-15°C/5°F to 24°C/75°F  
Free Joint Multi, DVM, BAC Inverter(UH026/035EAV1)  
BAC Inverter  
-10°C/14°F to 24°C/75°F  
-5°C/23°F to 43°C/109°F  
27°C/81°F or less  
18°C/64 to 32°C/90°F  
DVM, DVM PLUS II, BAC Inverter  
BAC, Free Joint Multi  
-5°C/23°F to 43°C/109°F 21°C/70°F to 32°C/90°F  
-10°C/14°F to 43°C/109°F 18°C/64 to 32°C/90°F  
Cooling  
Drying  
80% or less  
BAC Inverter(UH026/035EAV1)  
BAC Inverter(UH052/060/070EAV1)  
DVM, DVM PLUS II, Free Joint Multi, BAC Inverter  
BAC  
-15°C/5°F to 43°C/109°F  
-5°C/23°F to 43°C/109°F  
18°C/64 to 32°C/90°F  
18°C/64 to 32°C/90°F  
-5°C/23°F to 43°C/109°F 21°C/70°F to 32°C/90°F  
-10°C/14°F to 43°C/109°F 18°C/64 to 32°C/90°F  
-
BAC Inverter(UH026/035EAV1)  
BAC Inverter(UH052/060/070EAV1)  
-15°C/5°F to 43°C/109°F  
18°C/64 to 32°C/90°F  
The standardized temperature for heating is 7°C/45°F. If the outdoor temperature drops to 0°C/32°F or below,  
the heating capacity can be reduced depending on the temperature condition.  
If the cooling operation is used at over 32°C/90°F(indoor temperature), it does not cool at its full capacity.  
1 Way cassette Slim 1 Way cassette 2 Way cassette  
4 Way cassette mini 4 Way cassette  
AVMCH(C)  
AVMC4  
DVM Model  
AVMKH(C)  
AVXC1  
-
AVMGH(C)  
AVXC2  
-
DVM PLUS II Model  
BAC Model  
AVXCS  
AVXC4  
AVXCM  
CH(C)EAM  
CH(C)EZM  
KH(C)EAM  
KHEAV  
-
GH(C)EAM  
-
BAC Inverter Model  
SHEAV  
-
-
CHEAV  
THEAV  
Free Joint Multi Model MHFK  
-
-
MHFM  
E-11  
Cleaning Your Air Conditioner  
To get the best possible use out of your air conditioner, you must clean it  
regularly to remove the dust that accumulates on the air filter.  
CAUTION  
Before cleaning your air conditioner, ensure that you have  
switched off the electric circuit breaker used for the unit.  
1 way cassette  
1 way & Slim 1 way cassette  
1
1 way cassette  
Open the front grille by pushing the tabs on the grille.  
Slim 1 way cassette  
Open the front grille by pushing the [PUSH] tabs located in 3 places and pull  
Slim 1 way cassette  
out the air filter.  
CAUTION  
You must give attention when disassembling the front grille  
and must check the safety clips have been installed.  
If you do not check them, the front grille will drop suddenly  
and you will be hurt.  
2
Remove the front grille.  
1 way cassette  
2-1 Remove the safety clips.  
2-2 Open the front grille about 45° and pull it forward.  
3
4
Pull out the air filter.  
Slim 1 way cassette  
Remove all dust on air filter with a vacuum cleaner or a brush. In case of  
serious dust accumulation, put the air filter in warm detergent water and  
shake it vertically.  
5
After washing, allow them to dry throughly in an area protected from sunlight.  
When you have finished, insert the filter into the front grille.  
Clean the unit with a vacuum cleaner or a brush once a month.  
Reinstall the front grille and the safety clips.  
6
7
8
The design and shape are subject to  
change according to the model.  
Note  
After cleaning the air conditioner, press the Filter Reset button.  
Wired Remote Control  
Wireless Remote Control(Type A)  
Wireless Remote Control(Type B)  
E-12  
2 way cassette  
1
Open the front grille by pushing on both sides and center.  
CAUTION  
You must give attention when disassembling the front grille  
and must check the safety clips have been installed.  
If you do not check them, the front grille will drop suddenly  
and you will be hurt.  
2
Remove the front grille.  
2-1 Remove the safety clips.  
2-2 Open the front grille about 45° and pull it forward.  
3
4
Pull out the air filters.  
Remove all dust on air filters with a vacuum cleaner or a brush. In case of  
serious dust accumulation, put the air filter in warm detergent water and  
shake it vertically.  
Safety Clip  
Note  
When you have installed the Bio-Pure filter, do not allow any  
liquid to contact the filter. It may lose its properties.  
5
6
7
8
After washing, allow them to dry throughly in an area protected from sunlight.  
When you have finished, insert the air filters into the front grille.  
Clean the unit with a vacuum cleaner or a brush once a month.  
Reinstall the front grille and the safety clips.  
Note  
You can use all 2 points of the indoor unit for installing the front  
grille and the safety clips depending on your requirement.  
Note  
After cleaning the air conditioner, press the Filter Reset button.  
Wired Remote Control  
Wireless Remote Control(TypeA)  
Wireless Remote Control(TypeB)  
E-13  
Cleaning Your Air Conditioner (Continued)  
4 way & mini 4way cassette  
1
Open the front grille by pushing on both sides and center.  
CAUTION  
You must give attention when disassembling the front grille  
and must check the safety clips have been installed.  
If you do not check them, the front grille will drop suddenly  
and you will be hurt.  
2
Remove the front grille.  
2-1 Remove the safety clips.  
2-2 Open the front grille about 45° and pull it forward.  
3
4
Pull out the air filters.  
Remove all dust on air filters with a vacuum cleaner or a brush. In case of  
serious dust accumulation, put the air filter in warm detergent water and  
shake it vertically.  
Note  
When you have installed the Bio-Pure filter, do not allow any  
liquids to contact the filter. It may lose its properties.  
5
6
7
8
After washing, allow them to dry throughly in an area protected from sunlight.  
When you have finished, insert the air filters into the front grille.  
Clean the unit with a vacuum cleaner or a brush once a month.  
Reinstall the front grille and the safety clips.  
Note  
You can use all 2 points of the indoor unit for installing the front  
grille and the safety clips depending on your requirement.  
The design and shape are subject to  
change according to the model.  
Note  
After cleaning the air conditioner, press the Filter Reset button.  
Wired Remote Control  
Wireless Remote Control(TypeA)  
Wireless Remote Control(TypeB)  
E-14  
Solving Common Problems  
Before contacting the after-sales service, perform the following simple checks.  
They may save you the time and expense of an unnecessary call.  
Problem  
Explanation/Solution  
The air conditioner does not  
operate at all.  
Check if power is on and operate the air conditioner again.  
Check if the circuit breaker is switched off.  
Check if Off Timer is set.  
The temperature is not adjusted.  
Check if you selected the FAN mode.  
The air conditioner does not operate  
in the HEAT mode.  
Check if the air conditioner is cooling only model.  
Check if the remote control is for cooling only model.  
The cool(warm) air does not come  
out from the air conditioner.  
Check if set temperature is higher(lower) than current temperature.  
Check if you selected the FAN mode. Select the COOL, HEAT, AUTO or  
DRY mode.  
Check if the air filter is blocked by dirt. Clean the air filter regularly.  
Check if the there is cover on the outdoor unit or any obstacle.  
Remove the cover or obstacle.  
Check if you installed the air conditioner under direct sunlight.  
The window or door may be opened.  
Check if you turn on the air conditioner just now.  
It takes about 3 minutes to cool or heat the room.  
Check if the refrigerant pipe is too long.  
The fan speed is not adjusted.  
In AUTO or DRY mode, the fan speed is selected automatically.  
The remote controller does  
not operate.  
Check if the battery is discharged. Replace the battery.  
Check if the remote controller sensor is blocked.  
Check if the air conditioner is placed near strong light.  
The wired remote controller  
does not operate.  
Check if  
/
is displayed on the wired remote controler.  
Turn off the air conditioner and switch off the circuit breaker.  
Contact the service center.  
The Timer is not set.  
Check if you pressed the  
button after selecting time.  
The air conditioner does not turn on  
or off with the wired remote controller.  
Check if you set the wired remote controller for group control.  
Odor is permeated in the  
room during operation  
Check if you use the air conditioner in smoky area or there is a smell.  
Ventilate the room or select the FAN mode for 1~2 hours.  
The indoor unit indicator  
flashes.  
Press the  
button to turn on the air conditioner again.  
Switch the circuit breaker off and switch on it again.  
Strange sound is heard from  
the air conditioner.  
The sound is heard when the refrigerant gas flow is changed depending  
on the use of the air conditioner.  
When you press the  
button, noise may be heard from the drain  
pump inside of the air conditioner.  
When you press the  
button, noise may be heard that the  
air conditioner sense the airflow blade.  
Water drops from the outdoor  
unit connection part.  
Water may form due to the difference of the temperature.  
E-15  

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