43-787.fm Page 1 Monday, August 16, 1999 8:11 AM
Cat. No. 43-787
OWNER’S MANUAL
Please read before using this equipment.
TAD-1027
Digital Telephone Answering System
with Day/Time Voice Stamp
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To take advantage of all the TAD-1027’s
features, we recommend that you read
this manual completely before you use
the TAD.
READ THIS BEFORE
INSTALLATION
Your TAD-1027 conforms to federal reg-
ulations, and you can connect it to most
telephone lines. However, each device
you connect to the phone line draws
power from the phone line. We refer to
this power draw as the device’s ringer
equivalence number, or REN. The REN
is on the label on the bottom of the TAD.
This TAD has been tested and certified
to comply with all applicable UL and FCC
standards.
WARNING: To reduce the risk of
fire or shock hazard, do not ex-
pose this product to rain or mois-
ture.
If you are using more than one phone or
other device on the line, add up all the
RENs. If the total is more than five (or
three in rural areas), your phone(s) might
not ring and your TAD might not answer.
If ringer operation is impaired, remove a
device from the line.
CAUTION
RISK OF ELECTRIC SHOCK.
!
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE-
ABLE PARTS INSIDE. REFER SERVIC-
ING TO QUALIFIED PERSONNEL.
FCC STATEMENT
This symbol is intended to alert you to
the presence of uninsulated danger-
ous voltage within the product’s enclo-
sure that might be of sufficient
magnitude to constitute a risk of elec-
tric shock. Do not open the product’s
case.
Your TAD-1027 complies with Part 68 of
FCC Rules. You must, upon request,
provide the FCC Registration Number
and the REN to your phone company.
Both numbers are on the label on the
bottom of the TAD.
This symbol is intended to inform you
that important operating and mainte-
nance instructions are included in the
literature accompanying this product.
You must not connect the TAD-1027 to
any of the following:
!
• Coin-operated systems
• Party-line systems
• Most electronic key phone systems
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CONTENTS
Installation ............................................................................................................. 5
Choosing a Location ......................................................................................... 5
Installing the Backup Battery ............................................................................ 5
Connecting to the Telephone Line .................................................................... 6
Connecting to Power ........................................................................................ 6
Preparation ............................................................................................................ 8
Setting the Day and Time ................................................................................. 8
Recording the Outgoing Message .................................................................... 9
Setting the Number of Rings ............................................................................ 9
Basic Operation .................................................................................................. 10
Setting the TAD-1027 to Answer Calls ........................................................... 10
Recording Incoming Messages ...................................................................... 10
Screening Calls .............................................................................................. 10
Playing Messages .......................................................................................... 11
Repeating Messages ............................................................................... 11
Skipping Messages .................................................................................. 11
Pausing Message Playback ..................................................................... 11
Stopping Message Playback .................................................................... 11
Deleting Messages ......................................................................................... 11
Recording a Memo ......................................................................................... 12
Changing the Remote Operation Security Code ............................................ 12
Remote Operation ............................................................................................... 14
Using Remote Commands ............................................................................. 14
Remote Command Codes ........................................................................15
Troubleshooting .................................................................................................. 16
Resetting the TAD-1027 ................................................................................. 16
Care and Maintenance ........................................................................................ 17
The FCC Wants You to Know ......................................................................... 18
Lightning ......................................................................................................... 18
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INSTALLATION
Note: The TAD cannot answer and
record incoming calls without AC power.
CHOOSING A LOCATION
Select a location that is near both a mod-
ular telephone jack and an AC outlet.
Follow these steps to install the backup
battery.
Your TAD-1027 connects directly to a
modular telephone line jack. If the tele-
phone line jack is not a modular jack, you
must update the wiring. You can convert
the wiring yourself, using jacks and
adapters available at your local Ra-
dioShack store. Or, you can let the tele-
phone company update the wiring for
you. The USOC number of the jack to be
installed is RJ11C.
1. Slide the battery compartment cover
in the direction of the arrow, then lift
off the cover.
Illus. showing removal
of battery compartment
cover.
2. Snap the battery’s contacts firmly to
the TAD-1027’s connector and place
the battery into the compartment.
INSTALLING THE
BACKUP BATTERY
The TAD requires AC power to operate.
However, if AC power fails or you unplug
the TAD-1027, a 9-volt backup battery
(not supplied) saves the messages and
the settings for the day, time, and remote
operation security code. We recommend
you use an alkaline battery, such as Ra-
dioShack Cat. No. 23-553.
Illus. showing
connection of connector
to battery terminals.
Warning: If the TAD’s modular line cord
is already connected to the telephone
line jack, disconnect it before you install
the backup battery. This reduces the risk
of electric shock.
3. Replace the cover.
Caution: Always use a fresh battery of
the required size and recommended
type.
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CONNECTING TO THE
TELEPHONE LINE
CONNECTING TO POWER
VOLUME
Note: Adjust
to the middle posi-
tion before connecting power.
To connect the TAD-1027 to the phone
line, plug one end of the supplied modu-
TO LINE
lar telephone cord into the
jack.
Then plug the other end into a modular
phone jack.
Illus. of VOLUME
switch.
Illus. of TO LINE jack
and connection to a
modular jack.
Insert the supplied AC adapter’s barrel
AC 9V/440mA
plug into the
jack on the
back of the TAD-1027. Then plug the
adapter’s other end into a standard AC
outlet.
TO
You can connect a telephone to the
TEL
phone cord (not supplied).
Illus. of AC 9V/440mA
jack. Show other
phone cords already
connected.
jack using a second modular tele-
Illus. of TO SET jack
and connection to a
phone. Show other
phone cord already
connected.
Caution: The supplied adapter supplies
9 volts AC, delivers at least 440 milli-
amps, and has a plug which properly fits
AC 9V/440mA
the TAD-1027’s
jack. Us-
ing an adapter that does not meet these
specifications might damage the TAD or
the adapter.
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When you first connect power, the PLAY/
SKIP indicator flashes rapidly (until you
record the outgoing message), the AN-
SWER indicator flashes (until you install
a backup battery), and the TAD-1027 au-
tomatically runs a self-test. You cannot
operate the TAD during this test. When
the test is complete, the TAD-1027
beeps once and announces, “Answer
off.”
Illus. of ANSWER and
PLAY/SKIP indicators.
When the battery is weak or not installed,
the ANSWER indicator flashes and
pauses, flashes and pauses, until you in-
stall a fresh battery. Be sure the AC
adapter’s cord is plugged in so you do
not lose the TAD-1027’s stored informa-
tion, then replace the battery.
Caution: Dispose of old batteries
promptly and properly.
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PREPARATION
SETTING THE DAY AND
TIME
Illus. showing OGM/REPEAT
and PLAY/SKIP.
Follow these steps to set the current day
and time so the TAD-1027 records the
correct day and time of the call with each
phone message.
Note: If you do not complete each step
within 8 seconds, the TAD-1027 sounds
a three-tone beep and stops setting the
day and time. Start again at Step 1.
3. Press ANSWER/STOP/DELETE. The
TAD-1027
beeps
once
and
announces the hour and “AM” or
“PM.”
1. Use a straightened paper clip to
hold down CLOCK until the TAD-
1027 beeps. The TAD then
announces, “Sunday.”
Illus. showing ANSWER/
STOP/DELETE.
Illus. showing CLOCK
switch.
4. To change the hour, repeatedly
press OGM/REPEAT to move back-
ward or PLAY/SKIP to move forward
to the desired hour.
VOLUME.
Note: If necessary, adjust
2. To change the day of the week,
repeatedly press OGM/REPEAT to
move backward or PLAY/SKIP to
move forward until the TAD
announces the desired day of the
week.
5. Press ANSWER/STOP/DELETE. The
TAD-1027 beeps once and an-
nounces the minutes.
6. To change the minutes, repeatedly
press OGM/REPEAT to move back-
ward or PLAY/SKIP to move forward
to the desired minute.
OGM/
Note: You can hold down
REPEAT or PLAY/SKIP to move the
minutes in 10-minute increments.
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7. When you finish, press ANSWER/
STOP/DELETE to confirm the set-
tings. The TAD-1027 beeps and
announces the day and time.
: Do not tell callers you
are not home. Instead, say that you
cannot come to the phone right now.
Important
3. The TAD-1027 automatically stops
recording after 60 seconds, or you
can press ANSWER/STOP/DELETE
when you finish the message. The
TAD-1027 beeps and automatically
plays back the outgoing message.
To check the current day/time, use a
straightened paper clip to press CLOCK.
RECORDING THE
To play the outgoing message at any
time, press OGM/REPEAT. If no outgoing
message is recorded, the TAD-1027
says, “No announcement.”
OUTGOING MESSAGE
Before you can set the TAD-1027 to an-
swer calls, you must record the outgoing
message (OGM) the caller hears when
the TAD answers a call. Your outgoing
message can be up to 60 seconds long.
SETTING THE NUMBER
OF RINGS
1. Hold down OGM/REPEAT until the
TAD-1027 beeps.
The ring select 4/7/TS switch controls
how long the TAD-1027 waits before it
answers a call. Slide the switch to the ap-
propriate position.
If memory is full, the PLAY/
Note:
SKIP indicator flashes, the TAD-
1027 announces, “Memory is full,”
and you cannot record the outgoing
message. Delete old messages to
make room in memory (see “Delet-
ing Messages” on Page 11).
Illus. showing
4/7/TS switch.
2. Speak in a normal voice about 8
inches away from the microphone
on the front of the TAD.
4 — The TAD-1027 answers after four
rings.
Illus. showing
microphone.
7 — The TAD-1027 answers after seven
rings.
TS (Toll Saver) — If there are new mes-
sages, the TAD-1027 answers after two
Microphone
Ask for the caller’s name, phone
number, and message.
rings. Otherwise, the TAD answers after
four rings.
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BASIC OPERATION
• There are more than 8 seconds of
silence.
SETTING THE TAD-1027
TO ANSWER CALLS
• You pick up any phone on the same
phone line as the TAD (see “Screen-
ing Calls”).
To set the TAD-1027 to answer calls,
press ANSWER/STOP/DELETE.
• If an outgoing message is recorded,
the TAD-1027 announces, “Answer
on,” and the ANSWER indicator
lights.
Note: The PLAY/SKIP indicator flashes
when a new message is recorded. After
the new message is played, the PLAY/
SKIP indicator lights.
• If no outgoing message is recorded,
the TAD-1027 says, “Answer off, no
announcement” (see “Recording the
Outgoing Message” on Page 9).
SCREENING CALLS
To screen calls, let the TAD-1027 an-
swer them, then listen to the caller’s
message through the TAD’s speaker. If
you decide to answer the call, pick up
any phone on the same phone line as
the TAD. The TAD stops recording and
resets to answer the next call.
To have the TAD-1027 not answer calls,
press ANSWER/STOP/DELETE again.
The TAD announces, “Answer off,” and
the ANSWER indicator turns off.
RECORDING INCOMING
MESSAGES
Note: If you pick up the phone just as the
TAD-1027 answers, the TAD might not
stop playing the outgoing message. If
this happens, press ANSWER/STOP/DE-
LETE to stop the TAD.
Each incoming message can be up to 60
seconds long.
The TAD hangs up and resets to answer
the next call when:
If you do not want to take the call, do not
pick up the handset, and let the TAD-
1027 finish recording the caller’s mes-
sage.
• The caller hangs up.
• The maximum message length (60
seconds) is reached.
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Skipping Messages
PLAYING MESSAGES
To skip to the next message during play-
If there are new messages, the PLAY/
SKIP indicator flashes until all the new
messages have been played.
PLAY/SKIP
back, press
once. The next
recorded message plays.
PLAY/
To play all the messages, press
SKIP
Pausing Message Playback
. The TAD-1027 announces the
number of messages or if there are no
messages stored, the TAD announces,
“No message.”
AN-
To pause message playback, press
SWER/STOP/DELETE
messages, press
. To resume playing
PLAY/SKIP
. Otherwise,
after pausing for 60 seconds, the TAD-
1027 sounds three beeps and stops
playback.
Illus. showing PLAY/SKIP.
Stopping Message Playback
AN-
To stop playback at any time, press
SWER/STOP/DELETE
twice. The TAD-
1027 beeps once and resets to answer
calls.
Before playing each message, the TAD-
1027 announces the message number
and the day and time when the message
was recorded. After all messages play,
the TAD announces, “End of mes-
sage(s)” then it resets to answer calls.
DELETING MESSAGES
To delete all the messages you have al-
ready listened to, while playback is
ANSWER/STOP/DE-
stopped, hold down
LETE
Repeating Messages
. The TAD-1027 sounds a long
beep then deletes all old messages, but
keeps any new messages (and the
PLAY/SKIP indicator continues flash-
ing).
To replay a message, if you have lis-
tened to at least 5 seconds of it, press
OGM/REPEAT.
The current message
starts again.
If you have not listened to 5 seconds of
the message, or the message is not at
OGM/RE-
least 5 seconds long, pressing
PEAT
replays the previous message.
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Notes:
The memo is recorded along with the in-
coming messages. To hear the memo,
simply play back your messages.
• If you have played only a portion of
a message, the TAD-1027 might not
delete it.
• Individual messages can only be
deleted by remote operation.
CHANGING THE REMOTE
OPERATION SECURITY
CODE
RECORDING A MEMO
The TAD’s remote operation security
code is preset to 787. You can operate
your TAD-1027 remotely with this code;
however, we recommend that you set
your own code.
A memo is a message you can record at
the TAD-1027 without having to call in on
a phone.
Notes:
Notes:
• The maximum memo length is 60
seconds.
• Be sure to set each digit within 8
seconds. Otherwise, you must start
over from Step 1.
• When memory is full, the TAD-1027
announces, “Memory is full,” and
you cannot record the memo. Delete
old messages to make room in
memory (see “Deleting Messages”
on Page 11).
• If the AC power fails or if the backup
battery becomes weak, the remote
operation security code automati-
cally resets to 787.
1. Use a pointed object, such as a
straightened paper clip, to hold
Follow these steps to record a memo.
PLAY/SKIP
1. Hold down
until the TAD-
CODE
down
until the TAD-1027
1027 beeps.
beeps and announces the first digit
of the current security code.
2. Speak in a normal voice into the
microphone on the front of the TAD.
3. The TAD-1027 automatically stops
recording after 60 seconds, or you
Illus. showing
CODE switch.
ANSWER/STOP/DELETE
can press
when you finish the memo. The
TAD-1027 beeps once.
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2. Repeatedly press PLAY/SKIP or
OGM/REPEAT to set the first digit,
then press ANSWER/STOP/DELETE.
The TAD-1027 beeps and an-
nounces the second digit.
3. Repeatedly press PLAY/SKIP or
OGM/REPEAT to set the second
digit, then press ANSWER/STOP/
DELETE. The TAD-1027 beeps and
announces the third digit.
4. Repeatedly press PLAY/SKIP or
OGM/REPEAT to set the third digit,
then press ANSWER/STOP/DELETE.
The TAD-1027 beeps once and
announces the complete remote
operation security code.
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REMOTE OPERATION
You can operate the TAD-1027 from al-
most any touch-tone phone, or from a ro-
tary phone using a pocket tone-dialer
(available at your local RadioShack
store).
USING REMOTE
COMMANDS
Notes:
• The TAD-1027 sounds a 3-tone
beep if you press the wrong button.
Notes:
• When the memory is full, the TAD-
1027 answers the call after two
rings and announces, “Memory is
full.” Delete some of the old mes-
sages to make room in memory
(see “Using Remote Commands”).
• You must record an outgoing mes-
sage before you can remotely set
the TAD-1027 to answer calls.
1. Dial your phone number.
• If the TAD-1027 is set to answer-
off and an outgoing message is
recorded, it answers the call after
10 rings and announces, “Answer
off.”
• If the ring select switch is set to TS
(toll saver), the TAD-1027 answers
after two rings if you have new mes-
sages (ones you have not played). If
there are no new messages, the
TAD waits for four rings before it
answers. This gives you time to
hang up before the TAD-1027
answers so you can avoid unneces-
sary long-distance charges.
• If the TAD-1027 is set to answer-
on, it answers according to the
number of rings you set.
2. Within 8 seconds, enter the remote
operation security code. The TAD
beeps.
Note: If you do not enter each digit
of the security code within 8 sec-
onds, the TAD-1027 will disconnect.
3. Enter the remote command code
(see “Remote Command Codes” on
Page 15).
4. You can hang up at this point or
enter other remote command(s).
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After you press 4 (to play all messages):
Remote Command Codes
Press:
To:
Press:
To:
6
Delete the current mes-
sage.
0
Stop message playback or
recording.
7
8
9
0
Replay the previous mes-
sage.
1
2
Play the outgoing mes-
sage.
Replay the current mes-
sage.
Record a new outgoing
message. When the TAD-
1027 announces “Record
announcement,” begin
speaking. When you finish,
press 0. The TAD repeats
the OGM.
Skip forward to the next
message.
Stop message playback.
4
Play all the recorded mes-
sages.
6
#
Delete all old messages.
Set the TAD-1027 to
answer or not answer calls.
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TROUBLESHOOTING
If you have problems using your TAD-1027, try the suggestions in this section. If you
still have problems, contact your local RadioShack store for assistance.
Problem
Suggestion
The incoming message is incom- Be sure the memory is not full.
plete.
The caller’s message was longer than 60 sec-
onds.
The caller was silent for over 8 seconds.
The incoming message is
unclear.
Adjust VOLUME.
The TAD-1027 does not answer
after two, four, or seven rings.
Be sure the TAD is set to answer calls.
ANSWER indicator flashes.
The backup battery is weak or missing.
Replace the battery (see “Installing the Backup
Battery” on Page 5).
The TAD-1027 does not respond Make sure the phone you used to dial the TAD
to the remote operation security
code.
is a touch-tone phone. (If it is not, you can use
a pocket tone dialer to enter the code and com-
mands.)
Re-enter your remote operation security code.
The remote operation security code might have
reset to the default code due to a power failure.
Make sure the code you entered is correct.
You cannot record an incoming
message.
Be sure the TAD-1027 is set to answer calls.
Be sure the memory is not full.
RESETTING THE TAD-1027
If your TAD-1027 stops working properly, remove the AC adapter and the battery from
the TAD, then reinstall them.
Note: The outgoing messages and all information stored in memory are erased when
you reset the TAD.
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CARE AND MAINTENANCE
Your RadioShack TAD-1027 Digital Telephone Answering System with Day/Time
Voice Stamp is an example of superior design and craftsmanship. The following sug-
gestions will help you care for the TAD-1027 so you can enjoy it for years.
Keep the TAD-1027 dry. If it gets wet, wipe it dry immediately. Liquids
might contain minerals that can corrode the electronic circuits.
Use and store the TAD-1027 only in normal temperature environments.
Temperature extremes can shorten the life of electronic devices, dam-
age batteries, and distort or melt plastic parts.
Keep the TAD-1027 away from dust and dirt, which can cause prema-
ture wear of parts.
Handle the TAD-1027 gently and carefully. Dropping it can damage cir-
cuit boards and cases and can cause the TAD to work improperly.
Use only a fresh battery of the required size and type. Batteries can leak
chemicals that damage your TAD-1027’s electronic parts.
Wipe the TAD-1027 with a damp cloth occasionally to keep it looking
new. Do not use harsh chemicals, cleaning solvents, or strong deter-
gents to clean the TAD.
Modifying or tampering with the TAD-1027’s internal components can cause a mal-
function and might invalidate your TAD’s warranty and void your FCC authorization to
operate it. If your TAD-1027 is not performing as it should, take it to your local Ra-
dioShack store for assistance. If the trouble is affecting the telephone lines, the phone
company can ask you to disconnect your TAD until you have resolved the problem.
17
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To eliminate interference, you can try
one or more of the following corrective
measures:
THE FCC WANTS YOU TO
KNOW
In the unlikely event that your TAD-1027
causes problems on the telephone line,
the telephone company can temporarily
discontinue your service. If this happens,
the telephone company attempts to noti-
fy you in advance. If advance notice is
not practical, the telephone company no-
tifies you as soon as possible and advis-
es you of your right to file a complaint
with the FCC.
• Reorient or relocate the receiving
radio or TV antenna.
• Increase the distance between the
TAD-1027 and the radio or TV.
• Use outlets on different electrical cir-
cuits for the TAD-1027 and the radio
or TV.
Consult your local RadioShack store if
the problem still exists.
Also, the telephone company can make
changes to its lines, equipment, opera-
tions, or procedures that could affect the
operation of this TAD. The telephone
company notifies you of these changes
in advance so you can take the neces-
sary steps to prevent interruption of your
telephone services.
LIGHTNING
Your TAD-1027 has built-in protection
circuits to reduce the risk of damage
from surges in telephone line and power
line current. These protection circuits
meet or exceed the FCC requirements.
However, lightning striking the telephone
or power lines can damage your TAD.
Your TAD-1027 complies with the limits
for a Class B digital device as specified in
Part 15 of FCC Rules. These limits pro-
vide reasonable protection against radio
and TV interference in a residential area.
However, your TAD might cause TV or
radio interference even when it is operat-
ing properly.
Lightning damage is not common. Nev-
ertheless, if you live in an area that has
severe electrical storms, we suggest that
you unplug the TAD-1027 during storms
to reduce the possibility of damage.
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43-787.fm Page 19 Monday, August 16, 1999 8:11 AM
NOTES
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Limited One-Year Warranty
This product is warranted by RadioShack against manufacturing defects in material and workman-
ship under normal use for one (1) year from the date of purchase from RadioShack company-owned
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra-
dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE-
SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR-
MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN-
CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN-
TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in-
cidental or consequential damages, so the above limitations or exclusions may not apply to you.
In the event of a product defect during the warranty period, take the product and the RadioShack
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un-
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase
price. All replaced parts and products, and products on which a refund is made, become the prop-
erty of RadioShack. New or reconditioned parts and products may be used in the performance of
warranty service. Repaired or replaced parts and products are warranted for the remainder of the
original warranty period. You will be charged for repair or replacement of the product made after the
expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs
of product removal, installation, set-up service adjustment or reinstallation.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600, Fort Worth, TX 76102
We Service What We Sell
3/97
RadioShack
A Division of Tandy Corporation
Fort Worth, Texas 76102
1A8
Printed in China
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