User’s Handbook
OKI, Oki Data and OKIOFFICE are registered trademarks/marques
déposées/marcas registradas, and OKIFAX and OkiLAN are
trademarks of Oki Electric Industry Company, Ltd.
Year 2000 Compliance
All products currently sold by Oki Data are Year 2000
compliant. Each product contains information technology that
accurately processes date and time data between the years
1999 and 2000, and carries no issue for the September 9,
1999 (9999) programming concern. These products, when
used in combination with products purchased from other
manufacturers, whose products properly exchange data and
time information, will accurately process the date and time.
All future products are committed to meeting the same Year
2000 compliance.
ENERGY STAR is a registered trademark of the United States
Environmental Protection Agency
Windows is either a registered trademark or a trademark of Microsoft
Corporation in the United States and other countries.
JetSuite is a trademark of eFAX.com.
Energy Star®
As an ENERGY STAR partner, Oki Data
has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency.
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Attaching the Document Stacker ................................... 20
Connecting to the Telephone Line ................................ 21
Installing the External Optional Handset ...................... 21
Connecting an External Telephone or
Contents
Answering Machine ....................................................... 22
Connecting Power .......................................................... 22
Loading Paper ................................................................ 23
Introduction....................................................... 1
Features............................................................................... 1
Product Options.................................................................. 3
Selecting Functions and Settings.................... 24
Navigating the Function Menu ................................... 24
Primary Menu Functions ............................................. 25
Using the Help Key ..................................................... 25
Setting Features ................................................................ 25
Using Step Access .......................................................... 26
Using Speed Access........................................................ 26
SpeedAccess Numbers ................................................ 27
A Look at the Components and
Control Panel .................................................... 4
Components ....................................................................... 4
Control Panel Keys and Indicators..................................... 9
One-Touch Keypad ........................................................ 12
Signal Tones................................................................... 13
Installation ....................................................... 14
Safety ................................................................................ 14
Installation Hints ......................................................... 14
Operation and Maintenance ........................................ 15
Toner Cartridge and Image Drum Handling ................ 15
Emergency First Aid .................................................... 15
Getting Started ................................................................. 16
Where to Install Your Fax Machine ............................... 16
Unpacking...................................................................... 16
Setting Up Your Fax Machine .......................................... 17
Installing the Toner Cartridge........................................ 19
Setting Basic Features..................................... 29
Setting the Date and Time ................................................ 29
Setting Your Fax Machine’s ID......................................... 29
TSI/CSI ........................................................................ 29
Sender ID ..................................................................... 29
Setting the Language ....................................................... 30
Setting the Answering Mode ............................................ 30
Auto Receive Mode [FAX] ............................................ 30
Manual Receive Mode [TEL] ........................................ 30
Telephone/Fax Mode [T/F] ............................................ 30
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Telephone Answering Device Mode [TAD] ................... 31
Memory Reception Mode [MEM] ................................. 31
Forwarding Mode........................................................... 31
PC Fax Mode ................................................................. 31
Dial and Incoming Call Parameter Settings ..................... 32
Dial Parameter Settings .................................................. 32
Redial Tries ................................................................. 32
Redial Interval ............................................................. 32
Auto Start ..................................................................... 32
Dial Tone Detect .......................................................... 32
Busy Tone Detect ........................................................ 32
Tone/Pulse (MF/DP) .................................................... 33
Tone (MF) Duration ..................................................... 33
PBX LINE .................................................................... 33
FLASH/EARTH/NORMAL ......................................... 33
DIAL PREFIX .............................................................. 33
Incoming Call Parameters .............................................. 34
Other Basic Parameters .................................................. 35
Connecting to a PBX........................................................ 36
Chain Dialing................................................................. 42
Programming a Group Directory .................................... 42
Basic Faxing .................................................... 43
Preparing Documents ....................................................... 43
Guidelines ...................................................................... 43
Document Size ............................................................ 43
Multiple Page Documents ............................................. 43
Loading Documents ......................................................... 44
Sending a Fax to a Single Location ................................. 45
Using a One Touch Speed Dial Key ............................ 45
Using 2 or 3-digit Speed Dial ...................................... 45
Using the Search Function .......................................... 46
Using the Numeric Keypad ......................................... 46
Using An External Telephone...................................... 46
Sending a Fax to Multiple Locations (Broadcasting) ..... 47
Sending a Fax to a Group ................................................. 47
Display Messages........................................................... 48
Real-Time Dialing ......................................................... 48
Redialing ....................................................................... 48
Confirming Results ........................................................ 48
Stopping a Transmission ............................................... 48
Receiving Faxes Manually ............................................ 49
Receiving Faxes to Memory .......................................... 49
No Paper Reception ....................................................... 49
No Toner Reception ....................................................... 50
Canceling Messages Stored in Memory ........................ 50
Programming Speed Dial Numbers .............. 38
One-Touch Key Faxing ............................................... 38
2 or 3 Digit Faxing ...................................................... 38
Group Faxing ............................................................... 38
Programming One-Touch and 2 or 3 Digit
Speed Dial Numbers ....................................................... 39
Programming a Speed Dial .......................................... 41
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Rejecting Unsolicited Fax Messages ............................... 51
Power Failures and Memory ............................................. 51
DualAccess....................................................................... 52
What You Can Do While Sending a Fax ........................ 52
What You Can Do While Receiving a Fax .................... 52
What You Can Do While Making Copies...................... 52
Making Copies ................................................................. 53
Manual Paper Feeder ..................................................... 53
Face Up Stacking/Face Down Stacking ......................... 54
Memory Polling (Bulletin) .......................................... 62
Fax on Demand (Bulletin Polling [Box]) .................... 62
Document Tray Polling ............................................... 63
Dialing Another Fax Machine to Request Documents
(Polling Reception)........................................................ 64
Call Forwarding ................................................................ 64
Customizing Features and Operations .......... 66
Viewing Current Settings ............................................ 66
Operation Functions ......................................................... 66
Service Function Settings ................................................ 70
Options ............................................................................. 71
Advanced Operations ..................................... 55
Delaying Fax Transmissions ............................................ 55
Delayed Transmission ................................................. 55
Delayed Batch Transmission ....................................... 55
Priority Transmission ....................................................... 56
Confidential Faxes ........................................................... 57
Sending Confidential Faxes .......................................... 57
Receiving Confidential Faxes ....................................... 58
Programming Personal (Confidential) Mailboxes ......... 58
Changing a Password .................................................. 58
Closing a Mailbox ....................................................... 59
Printing Confidential Faxes ........................................ 59
Relay Faxing .................................................................. 60
Relay Broadcast Report............................................... 60
Sending Documents Requested by Another Fax Machine
(Polling Transmission) ................................................... 61
Memory Polling........................................................... 61
Reports............................................................. 73
Understanding Reports..................................................... 73
Active Memory Files Report ......................................... 73
Activity Report .............................................................. 73
Confidential Reception Report ..................................... 74
Broadcast Confirmation Report ..................................... 74
Broadcast Entry Report.................................................. 74
Message Confirmation Report ....................................... 74
Configuration Report..................................................... 75
Telephone Directory ...................................................... 75
Power Outage Report ..................................................... 75
Printing Reports ............................................................. 75
Codes Used in Reports ................................................... 76
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Maintenance .................................................... 78
Replacing the Toner Cartridge ......................................... 78
Replacing the Image Drum............................................... 81
Resetting the Drum Counter .......................................... 83
Cleaning the Scanner Path ............................................. 83
Obtaining Consumables and Replacement Parts........... 84
Consumables ............................................................... 84
Options ........................................................................... 84
Problem Solving .............................................. 85
Clearing a Document Jam ................................................ 85
Clearing a Printing Paper Jam .......................................... 85
Printing a Cleaning Page.................................................. 88
Display Panel Messages ................................................... 88
Error Messages ............................................................... 88
Reading the Print Counters .............................................. 91
Problem Checklist ............................................................ 91
Shipping Your Machine ................................................... 95
Service and Support ....................................... 96
Your Sales and Service Dealer .......................................... 96
Customer Support Professionals ...................................... 96
The Okidata Customer Information System ..................... 97
Okidata on the Internet..................................................... 97
Index ................................................................ 98
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•
•
Speed dialing. Set up to 40 (Model 5700) or 80 (Model
5900) pre-programmed telephone numbers for automatic
one-touch faxing, as well as an additional 100 (model
5700) and 150 (model 5900) numbers for 2 or 3-digit
entry faxing.
Introduction
Thank you for purchasing this OKIFAX 5700 or OKIFAX
Overview
5900 fax machine. The OKIFAX 5700/5900 desktop,
plain-paper facsimile machines utilize advanced light-
emitting diode (LED) technology for quick and trouble-
free transmission/reception of data and images. In addition
to the many standard features, we offer optional devices
that expand you machine’s capabilities, including
Group dialing. Create as many as 20 groups of
telephone numbers and send documents to multiple
locations with a single selection (broadcast faxing).
•
•
•
•
•
Automatic alternate call. Dials a second (alternative)
telephone number if the number originally dialed is busy.
additional memory backed up by internal battery, a
multifunction PC Interface Kit, and a Network Print Kit.
Alphanumeric telephone directory. Search for
programmed telephone numbers by name.
Features
72-hour battery backup. If power is lost, incoming
messages will be stored in memory.
The OKIFAX 5700/5900 machine includes the following fax
features:
33.6K bps transmission rate. Fast, efficient
communications.
•
Newly designed control panel. Special programming
keys, a 40-key plate for pre-programmed telephone
number, and a 10-key pad for standard dialing and
programming.
Large-capacity memory. 2.5 and 4.5 Mbyte for models
5700 and 5900, respectively. This provides storage
capacity of up to 200 pages (5700) and 360 pages
(5900).
•
•
New 80-character LCD (4 rows ( 20 characters). Easy
to read display for operation guidance, clock display,
function information, etc.
•
Half-tone. Half-tone area of the document is processed
with 64-scale gradation.
Automatic Document Feeder (A.D.F.). Capacity of up
to 50 sheets of recommended letter/A4 paper.
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•
Advanced transmission and reception functions.
Includes delayed transmission, broadcasting (multi-
location transmission), confidential message
•
•
Fax forwarding. Document can be forwarded to a
designated location after being stored in memory (setting
can also be used to forward a document when the local
machine is out of toner or paper).
transmission/reception, relay broadcasting, polling, etc.
•
•
Automatic redial and page re-transmission. Ensures
document transmission when a telephone number is busy
or a problem occurs in the communications process.
No paper reception. Allows continued reception of
documents when toner or paper run out by storing data
not yet printed in the built-in memory.
Advanced memory transmission/reception features. A
number of convenient features including automatic
reception into memory without printing (e.g., ideal for
reception of confidential communications).
•
•
•
Polling. Allows the transmission/reception of documents
from remote facsimile machines with polling capabilities.
Copier function. Make up to 99 copies of a document at
one time.
•
•
Dual-access operations. Allows two tasks to be
conducted at once (e.g., scan and prepare a document for
transmission while another document is being received).
Progress reports. Enable tracking of transmission status,
and machine operations, settings and maintenance
requirements.
Automatic answering mode detection. Distinguishes
between incoming fax and voice communications thus
allowing the use of an answering machine on the same
telephone line.
•
•
Closed network. Prevents the reception of unsolicited
communications.
Large Paper Capacity. 250 sheet paper cassette
(universal size: legal, letter, A4). An optional second
paper tray is available to increase paper holding capacity
to 500 sheets.
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Product Options
The following are optional devices that can be purchased to
expand the functions of OKIFAX 5700/5900 facsimile
machines:
•
Second Paper Tray. Increases paper holding capacity to
500 sheets (universal size: legal, letter, A4).
•
Expanded Memory. Adds more memory to increase
storage capacity. Available in either 2.0 or 4.0-Mbyte
boards.
•
•
Telephone Handset. Connects directly to the machine
and operates like a standard telephone.
MFP PC Interface Kit. Installation of MFP software
(hardware provided as standard feature) enables a
machine to operate as a multi-function peripheral (MFP)
providing printer, scanner and Fax Modem capabilities
when connected to a personal computer.
•
Network Print Kit. Gives the option of utilizing the
Network Print Service via Local Area Network (LAN).
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A Look at the Components and Control Panel
Components
One-Touch Keypad
Use for one-touch dialing of preprogrammed
telephone numbers, as well as inputting
alphabetic, numeric and special characters,
etc. for programming and ID entries.
LCD Panel
Displays status of machine
and operation in progress.
Control Panel
(Programming) Keys
Numeric Keypad
Use to enter telephone numbers,
program information, manual
dialing, etc.
Main keys used for
programming machine settings
and operations and navigating
through the function menu.
Power Switch
Press 1 to turn on and 0 to turn off.
Manual Paper Feeder Tray
Fold out for manual paper feed
(bypass paper tray) use this to
feed different types of paper
directly into the machine.
Copy Stacker Release Buttons
Press these two buttons, one on each side,
to gain entry to toner/image drum area.
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Document Stacker
Document Guides
Holds original documents after being
faxed or copied.
Adjust guides to the width of
documents to be faxed/copied.
Document Tray
Holds documents to be faxed/copied.
Document Tray Extension
Pullout extension for supporting
long documents.
Copy Output Leve
Copy Stacker
Up position: copies
machine facedown.
Holds document copies after
copying process.
Down position: copi
face up. Available o
copying or when usi
Copy Stacker Extension
Network Print or PC
Pullout extension for supporting long
documents.
Paper Indicator
Paper Tray
Shows level of paper remaining
in paper tray.
Holds 250 sheets of paper (universal
type: legal, letter, A4).
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Line Jack
Jack for connection to
main outside telephone
line.
AC Power Cord Inlet
Plug the AC power cord supplied
with the unit into this inlet.
Back Cover
Remove this cover to expose the expansion
slots for optional memory, and NIC board.
TEL Jack 1
TEL Jack 2
Jacks for connecting optional telephone
handset, external telephone or answering
machine.
IEEE-1284 Parallel Port
Standard hardware for connection to
personal computer and operation of MFP
features.
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LED Print Head
This black bar is the transfer mechanism
that writes received/copied information to
the image drum. This bar should be
cleaned each time the toner cartridge is
changed.
Image Drum Unit
The image drum unit contains a green photosensitive
drum which receives information from the LED print
head and transfers it to the printing paper.
Toner Cartridge
This black cylinder, installed inside the image
drum unit, contains the black powder used as the
machine’s ink for printing data. Install a new
toner cartridge* when the Replace Toner Cart
message appears on the display panel.
*Only toner cartridges specified for use in this
machine by Oki should be installed.
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5 Shift Right
Key:
Control Panel Keys and Indicators
Use this key to:
1 LCD Display Panel: Refer to this display for instructions
and information while the machine is performing
operations, or when entering information or changing
settings.
-
Move to the next operational layer in the
programming of the machine.
Determine/register a menu option or setting.
Move the cursor to the right during normal operation.
-
-
6 Alarm Indicator: This indicator light will flash and an
alarm will sound to notify of problems that occur. To turn
off the alarm indicator, press the Stop key and correct the
problem.
2
Shift Up
Key: Use this key to:
-
Move to the previously selected option in the same
operational layer when programming the machine.
Move to the upper row from the lower row when
data such as telephone numbers is listed in two rows.
-
7
Enter Key:
Use this key to:
3 Shift Left
Key: Use this key to:
-
-
-
Determine/register a menu option or setting.
Determine the location of a broadcast operation.
Display the results of a transmission or printout a
Message Confirmation Report when the machine is in
the standby mode with no document set in the
document tray.
-
Return to the previous operational layers in the
programming of the machine.
Move the cursor to the left during normal operation
-
4 Shift Down
Key:
Use this key to:
-
Move to the next option in the same operational layer
when programming the machine.
8 Help Key: Press this key to print out a function list.
-
Move to the lower row from the upper row when data
such as telephone numbers is listed in two rows.
9 Resolution Key (Photo, Ex.fine, Fine, STD indicator
lights): Use this key to set the desired resolution of the
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fax/copy after loading the document. Use the Photo setting
when the original document includes half-tone images.
ID, etc., use this key to enter unique characters: Symbols
(! # & ‘ ( ) * + , - . / : ; = ? · , Umlaut characters (ÄßÑÖÜ),
and Norwegian characters (ÆÅØæåø).
10 Type of Original Key (Dark, Normal, Light indicator
lights): Use this key to set the contrast after loading the
document. Use Light for originals that are too light,
Normal for originals with good contrast, and Dark for
originals that are too dark.
15 Numeric Keypad: These 12 keys work like the keypad on
a standard telephone when dialing a telephone number.
They are also used to move to another operation mode,
enter numbers, letters and other characters when
programming the machine, and input speed dial numbers
after pressing the Speed Dial key. The “#” key is used for
the creation of groups of telephone numbers for batch
transmission. After a document is loaded, this key can
also be used to select previously programmed groups of
telephone numbers for faxing.
11Clear Key: Use this key to cancel ID, telephone number
and programming entries.
12 Menu/Exit: Use this key:
-
To activate the Menu modewhen the machine is in
standby state.
16 Redial Key: Press this key to automatically redial the last
-
To Exit the mode and return to standby state.
telephone number dialed on the machine.
13 */Tone Key: If the machine is set for pulse dialing,
pressing this key will switch from pulse to tone dialing
during the current call. This key can also be used during
programming to create numbers with mixed pulse-tone
operation.
17 Hook Key: Use this key to open the telephone line for
manual dialing with the numeric keypad or external
telephone handset. After pressing the key, it will be
possible to hear the dial tone and dialing code through the
machine’s speaker.
14 0/Unique Key: Use this key as “0” when dialing telephone
18 Speed Dial/Search Key: After loading a document for
numbers. When programming the Sender ID, Location
faxing, press this key and then enter the programmed
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Speed Dial (One-Touch or 2 or 3-digit) number for the
location. The speed dialing function will automatically
dial the telephone number and transmit the fax. After
pressing the Search key, it is possible to search
corresponding location IDs when alphanumeric characters
are entered.
-
Cancel the transmission of a fax (press twice within
3 sec).
Cancel an alarm (Alarm indicator light will illuminate).
Return to higher operational layers when
programming the machine.
-
-
22 One-Touch Keypad Latch to Second Panel (model
5900): Lifting on this latch, the primary label plate for the
One-Touch keypad rotates on hinges to reveal a second
panel.
19 Hyphen Key: Use this key as the “-” character when
programming ID and PBX, public line, international
telephone or Earthing/Flashing switches. It is also used to
type the “+” when entering TSI/CSI numbers.
23 One-Touch Keypad: For a detailed description of the
One-Touch Keypad functions, please refer to the next
section, One-Touch Keypad.
20 Start/Copy Key:
Use this key to:
-
Start transmission of a document after loading the
document and selecting the location.
Start manual fax transmission or reception.
Return the machine to normal operation from the
Power Save mode.
24 One-Touch Labels: After programming a telephone
number into a One-Touch key, write the name of the
location on the label for the One-Touch key. (Remove the
plastic covering the label, write the name using a pencil,
and then replace the cover.)
-
-
-
Start the copying function.
21 Stop Key:
Use this key to:
-
Cancel the operation shown on the display.
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alphanumeric keys, a number of special keys are provided for
programming convenience:
One-Touch Keypad
Use these keys for quick, one-touch dialing and the
programming of other machine operations. In addition to the
ability to assign telephone numbers (up to 40 digits each) to a
One-Touch key, alphanumeric names of up to 15 characters in
length can be registered (Telephone Directory).
Alphabet Keys (One-Touch keys#1-27, except #20): When
programming the Sender ID and Location ID, use these keys
to enter alphabet characters.
Unique Key (One-Touch key#20): Use the same as the “0”
of a 10-keypad, and for entering symbols (! # & ‘ ( ) * +, - . /
: ; = ? · , Umlaut characters (ÄßÑÖÜ), and Norwegian
characters (ÆÅØæåø).
Using One-Touch Keys for Dialing
To use One-Touch keys for dialing, after the telephone
number(s) for the key have been programmed, simply load
the document to be faxed and press the key of the location
where the fax is to be sent. Two telephone numbers can be
programmed for each One-Touch key, a primary number that
is always dialed first, and an alternate number that is
automatically dialed if the first number is busy or the call is
not answered.
Del Key (One-Touch key #30): Use this key to delete
characters at the position of the cursor in the display panel
when entering ID, telephone numbers or programming
functions.
Caps Key (One-Touch key #31): Use this key to switch
between uppercase and lowercase when entering
alphanumeric characters.
Space Key (One-Touch key #36): Use this key to enter
spaces when programming the machine. Unlike the Pause
key, spaces provide easier reading only and have no effect on
dialing characteristics.
Using One-Touch Keys for Search
After pressing the Search key, use these keys to make an
alphabetical search for names of telephone numbers
previously programmed.
Plus Key (One-Touch key #39): Each fax number entered or
programmed into the machine can be up to 40 digits long. If
you need to dial a number longer than 40 digits, you can dial
the number using any combination of Speed Dial numbers or
the numeric keypad. To enter a chain dial number into a
Using One-Touch Keys for Programming
The One-Touch keys are also useful in the programming of
names in the machine memory. In addition to the
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Speed Dial number, press the Plus key at the 40th position of
the first part of the number to indicate it is a chain dial
number, then complete the process by entering the second
part of the number following the procedures required for
inputting another Speed Dial number.
Signal Tones
The OKIFAX 5700/5900 machines emit a number of sounds
to inform the user of specific conditions.
Key Select Tone: This is a short beep that is emitted each
time a key is pressed.
Pause Key (One-Touch key #40): Use this key to enter
automatic 3sec pauses in dialing when programming
telephone numbers. For example, use this key to tell the
machine to wait for an outside or international line to open.
(Pauses in a telephone number dialing sequence are indicated
by a “P”.)
Error Tone: If an inappropriate key is pressed, the machine
emits three short beeps. If there is a problem with operations
during communications, the machine emits five long beeps.
Press the Stop key to turn the error tone off, and then print a
Message Confirmation Report to check the source of the
problem. To do this, press the Copy key twice in succession
with no documents loaded.
Other: Special character keys (, ; @ _ : / \ . +).
Accessing Second Panel of One-Touch Keys (model 5900)
End of Session Tone: At the end of each successful faxing
session, the machine emits a long beep to confirm that there
were no errors or problems in the communication.
To access the second panel of One-Touch keys (41-80 for
model 5900) grasp the latch at the bottom of the keypad and
lift up on the main panel, swinging it up and to the right.
After pressing the desired key(s), close the main panel.
Off-Hook Alarm Tone: If the machine is equipped with a
telephone handset, and if the receiver of the handset is left out
of the cradle when not in use, the machine emits an
intermittent warbling sound. To turn off the sound, return the
receiver to its cradle or press the Stop key.
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• Leave electronic adjustments to authorized service
personnel
Installation
Overview
• The LINE terminal connects your fax machine to a
standard telephone line. To avoid damage to your
telephone system or to the fax machine, do not plug your
fax machine into anything other than a standard RJ-11C
jack.
• Your fax machine is intended to be grounded electrically
and is equipped with a three-wire grounded power cord.
For your safety, do not attempt to defeat your power cord’s
grounding plug.
• The electrical outlet and phone jack should be installed
near the equipment and should be easily accessible.
• The two TEL terminals on the back of the fax machine are
only suitable for 2 wire devices. Not all standard
telephones will respond to incoming calls when connected
to an extension jack.
To install your new OKIFAX 5700/5900, following the steps
in this section.
• Safety
• Installation Hints
• Operation and Maintenance
• Toner and Image Drum Handling
• Emergency First Aid
• Getting Started
• Setting Up Your Fax Machine
• Loading Paper
• This equipment may not necessarily provide for the
effective hand-over of a call from a telephone connected to
the same line.
Safety
• The operation of this equipment on the same line as
telephone or other equipment with audible warning
devices, such as call waiting, or automatic ring detectors
may cause false tripping of the ring detector.
Installation Hints
• Install your fax machine in a dust-free location away from
direct sunlight
• Do not plug your fax machine into a power source shared
by equipment that produces electrical noise (i.e., air
conditioners, etc)
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• Always hold the image drum by the ends—never by the
middle. Never touch the green drum inside the image
drum unit.
Operation and Maintenance
• Use a dry cloth to clean the control panel and the main
body of the unit.
• Exercise care when removing the toner cartridge. Do not
let it touch your clothing or porous materials. The toner
powder causes permanent stains.
• Small amounts of toner spilled on skin or clothing can be
readily removed with soap and cold water. Using heated
water will make removing the stain much more difficult.
• Aside from the instructions specifically mentioned in this
handbook, your fax machine is not user serviceable. Do
not attempt to service the machine or lubricate moving
parts by yourself.
• Pull out the AC plug before trying to remove any objects
that may have fallen into the machine.
• Immediately disconnect the fax machine if it becomes
physically damaged and arrange for its repair or disposal.
• When relocating your fax machine, always disconnect the
telephone line before disconnecting the power cord, then
reconnect the power cord first.
Emergency First Aid
• IF TONER IS SWALLOWED: Dilute by giving two
glasses of water and induce vomiting by administering
Syrup of Ipecac (follow manufacturer’s instructions), Seek
medical attention. Never attempt to induce vomiting or
give anything by mouth to a person who is unconscious.
• IF TONER IS INHALED: Take person to an open area
for fresh air. Seek medical attention.
• IF TONER GETS IN THE EYES: Flush eyes with large
quantities of cool water for 15 minutes, keeping eyelids
open with fingers. Seek medical attention.
• This fax machine is not intended to be used in parallel
with any other telephone devices.
Toner Cartridge and Image Drum Handling
• Leave unused toner cartridges and image drums in their
packages until needed. When replacing a toner cartridge
or image drum, re-use the packaging to dispose of the old
toner cartridge or image drum.
• Do not expose these components to light for more than
five minutes. Never expose the green drum (inside the
image drum unit) to direct sunlight.
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7 Documentation
Getting Started
Handbook
Quick Reference
Where to Install Your Fax Machine
Place your fax machine in a dust-free location away from
direct sunlight.
Warranty, Regulatory, Specification Information
• Allow several inches on each side of the fax machine to
ensure adequate ventilation.
• Make sure that both power and telephone outlets are
available nearby.
• Choose a location where the relative humidity is between
20% and 80%, and where the temperature is between 50°F
(10°C) and 92°F (32°C).
Unpacking
Remove contents from the carton. Be sure that all the items
listed below are included.
1 OKIFAX 5700 or 5900 Fax Machine
2 Toner cartridge
3 Image drum (inside machine)
4 Power cord
If any items are missing, contact Oki Data immediately.
Keep your packing materials and carton in case you
need to ship or transport the unit.
5 Telephone line cord
6 Document Stacker
!
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2 Press the release buttons located on both sides of the copy
Setting Up Your Fax Machine
stacker. Lift up the stacker.
1 Lift up on the document tray and swing it up and out of the
way.
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3 Move aside the protective sheet and grasp the image drum
5 Put the image drum cartridge back into place.
cartridge, then lift it out.
Caution: Do not touch the green drum surface!
6 Press down at each end of the image drum cartridge to
!
make sure it is installed correctly.
4 Grasp the protective sheet and pull it out.
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2 Unwrap the toner cartridge and gently shake it to distribute
the toner. Then carefully peel the tape from the bottom of
the toner cartridge.
Installing the Toner Cartridge
1 Lift out the toner well cover and discard.
3 Holding the toner cartridge with the bottom down, insert
the left side into the toner well, placing it under the tab (a).
Warning: Be careful when handling the toner cartridge.
!
!
Do not let toner spill onto your clothing or other porous
materials. If you experience any problems with toner,
see the Safety guides at the beginning of this section.
Important: This machine will only operate using toner
cartridges specified by OKI for this facsimile machine.
The use of any other toner will result in the display of
an operation error and in machine malfunction.
a
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4 Lower the right side down into the toner well.
6 Close the copy stacker and document tray.
Attaching the Document Stacker
Attach the document exit stacker on the back of the machine
using the latching mechanism provided.
5 Push the lock lever forward until it stops.
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3 Insert the end of the cord into the TEL jack on the back of
Connecting to the Telephone Line
1 Insert one end of the telephone cord into the LINE jack in
the back of the machine.
the fax machine.
The two TEL jacks are provided to allow you to connect
both an external handset and an answering machine.
2 Insert the other end into your wall telephone jack.
!
Installing the External Optional Handset
If you purchased an external handset option with your
fax machine, follow these instructions to install it.
1 Plug in one end of the handset cord into the handset and
the other end into the jack on the front of the cradle. Place
the handset in the cradle.
2 Insert the supplied telephone cord into the jack located on
the back of the cradle.
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To connect both an answering machine and a telephone:
Connecting an External Telephone or
Answering Machine
1 Connect your answering machine to your fax machine.
2 Plug your external telephone’s cord into the telephone jack
on your answering machine.
Important: Any external telephone or answering
machine connected to Your fax machine must be FCC
(US) or CSA (Canada) approved.
You must have the TAD mode feature turned on for an
answering machine to work with your fax machine. See
“Setting the Answering Mode.”
!
!
1 Insert one end of the telephone cord into the TEL jack on
Connecting Power
1 Plug the power cord into the back of the unit.
the back of the fax machine.
2 Insert the other end into the jack in your external device.
2 Plug the other end into a grounded AC owner outlet.
3 Turn on the power switch.
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2 Adjust the paper guides (a) to the width of your paper. Set
the left guide all the way to the left. Set the right guide to
the marker for the size you’re using.
Loading Paper
Your OKIFAX can hold up to 250 sheets of standard-weight
(20 lb.) paper in letter, legal, and A4 sizes. For best results,
use paper specially made for laser printers or photocopiers.
3 Lift up the paper length adjustment guide (b) and set it to
the length of your paper. (If using legal size paper, remove
the extension at the back of the tray).
If you are receiving a document created on legal-size
!
!
paper, the document will be reduced to fit on letter size
paper. The vertical length of the received page image is
automatically reduced to fit on the paper loaded, down
to 75% of the original length.
Your fax machine is set at the factory to use letter size
paper. To use a different paper size, change the 1’ST
PAPER SIZE user function setting to match your new
paper size. See “Customizing Features and
Operations.”
b
a
a
1 Pull out the paper tray.
4 Remove the paper from its wrapper. Note the “print side”
notice printed on the label. Fan the paper.
5 Load the paper into the paper tray, print side down.
If you are loading paper in response to a PAPER OUT
!
error message, open and close the upper cover to clear
the error condition.
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Navigating the Function Menu
Selecting Functions
The menu is set up in a multi-level structure of functions,
options, and settings. A function can include a number of
options and settings.
and Settings
Overview
The navigating keys (a) and LCD display (b) on the control
For example, Polling TX/RX includes 2 options—Polling
TX and Polling RX. Each of these options includes a number
of possible settings.
panel simplify setting your machine’s functions.
The machine functions are organized in a menu structure. As
you navigate through the menu using the navigation keys,
functions are displayed in the LCD window. If a document is
loaded, menu functions for sending documents are displayed
first. If no document is loaded, other menu functions are
displayed.
Menu Structure
b
Function
Options
Settings
a
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Using the Help Key
Primary Menu Functions
To see how the menu is organized, press HELP.
Your machine will print out a Function List
with instructions to access menu items. This can
be helpful when you are setting your machine’s
features.
Delayed TX
Delayed Batch TX
Priority TX
Confidential TX
Relay Initiate TX
Rolling TX/RX
Print From Memory
Report Print
Setting Features
There are two ways to navigate through the functions:
Location Program
Setup
1 The step access method moves through the function menu
step by step. It lets you see your choices at each level.
2 If you know exactly what settings you want to change, the
speed access method takes you directly to most points on
the menu. Speed access numbers are only assigned to Set
Up menu functions.
Counter
Printer Cleaning
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1 Using Step Access
To navigate through the various functions step by step, use
the navigation keys:
2 Using Speed Access
If a function is assigned a speed access number (set up
functions), simply type the number at the menu display
prompt to bring up the function. Speed access numbers must
be entered in two-digit format (i.e., 00-99). (See a list of
speed access numbers on the next 2 pages).
Following is an example of using speed access.
To bring up the Redial Tries function, you only need to press
three keys.
Press the MENU/EXIT key to activate the function menu
mode and to exit the function menu mode and return to
standby state.
From the standby mode with no document loaded:
1 Press Menu/Exit.
Press SHIFT UP to move to the previous function or
2 Press 4 key.
option
3 Press 0 key.
Press SHIFT DOWN
to move to the next function or to
4 Redial Tries function appears.
5 Enter the setting you want.
move from the upper row to the lower row when data is
entered in two rows.
Press SHIFT LEFT
to move to the previous function or
to move the cursor to the left.
Press SHIFT RIGHT ᮣ to move the cursor to the right.
Press ENTER to set an option.
Press CLEAR to clear entered data.
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Speed Access Numbers
Following are the speed access numbers and their assigned functions.
Clock Adjustment
00 Clock Adjustment
ID/Password Programming
01 TSI/CSI
03 Personal Box
02 Sender ID
04 Memory Password
Machine Settings
10 Auto Answer Mode
18 Instant Dial
11 Monitor Volume
12 Buzzer Volume
19 Restrict Access
20 ECM Function
21 Closed Network
22 Toner Save
13 User Language
14 Remote Diagnosis
15 TX Mode Default
16 No Toner Memory Receive
17 Memory Full Save
23 Sender ID Switch
24 1st Paper Size
25 2nd Paper Size **
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Speed access numbers (continued)
Dial Options
40 Redial Tries
41 Redial Interval
42 Auto Start
47 Pulse Make Ratio *
48 Pulse Dial Type *
49 MF Tone Duration *
50 PBX Line
43 Dial Tone Detect
44 Busy Tone Detect
45 MF/DP
51 Flash/Earth/Normal *
52 Dial Prefix
46 Pulse Dial Rate *
Incoming Options
60 Incoming Ring
61 Remote Receive
62 T/F Timer Program
63 Continuous Tone
Report Options
64 PC/FAX Switch
65 CNG Count
66 Ring Response
67 Distinctive Ring
70 MCF (Single Loc.)
71 MCF (Multiple Loc.)
LAN Options
72 Message in MCF
73 Error Report (MCF)
80 Auto Tray Switch
81 Paper Size Check
82 LAN Print Timeout
83 IP Address
84 Subnet Mask
85 Default Gateway
*
Set only by a service center.
** Active only when 2nd paper tray is installed.
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Setting Your Fax Machine’s ID
Setting Basic
Fax machines must identify the sender (Sender ID) and the
sender’s telephone number (TSI/CSI) on each page of every
fax sent.
Features
Overview
Important: Programming this information into your
Setting the Date and Time
!
fax machine is required by law in the United States.
Follow these instructions to set the date and time:
TSI/ CSI
1 Press Menu/Exit to enter the menu.
This is the telephone number of your fax machine. This
number is printed at the top of the faxes you send, and
appears on the displays and reports of other fax machines you
are communicating with. A TSI/CSI can be up to 20
characters long.
2 Using the numeric keys (0-9), enter speed access number
00. The display shows:
Sender ID
This is a descriptive title that identifies the sender—usually
the location of your fax machine or the name of your
company of office. It is printed at the top of every fax you
send. You can enter up to 32 characters. The first 16
characters will also be used as your Personal ID, which may
appear on the displays or reports of other fax machines you
are communicating with.
3 Enter the current date (xx/xx/xxxx) and time (hh:mm)
using the numeric keys (0-9), press Enter.
If invalid data is entered, the Enter key will not operate.
!
4 Press Menu/Exit to return to standby mode.
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To set TSI/CSI and Sender ID:
Auto Receive Mode [FAX]
Your machine is connected to a telephone line reserved only
for fax communication. (This is the factory setting).
1 Press Menu/Exit to enter the menu.
2 Input speed access number 02.
Your machine assumes all incoming calls are fax messages
and automatically receives all incoming fax messages.
3 Input up to 20 numbers and characters (0-9/Hyphen/Space/
+), press Enter.
4 Press Menu/Exit.
Manual Receive Mode [TEL]
You use the same line for both fax and telephone calls and the
majority of your incoming calls are telephone calls.
Setting the Language
1 Press Menu/Exit to enter the menu.
When someone calls, your machine rings like a telephone.
You can answer from an external telephone connected to your
machine. If you pick up the hand set and hear fax machine
tones, press the Start key to receive the fax. If you do not
answer the phone and someone tries to send you a fax
message, your machine will not accept it.
2 Using the numeric keys (0-9), enter speed access number
13.
3 Select the language you want to appear on the display
panel.
4 Press Menu/Exit to return to standby mode.
Telephone/ Fax Mode [T/ F]
Incoming calls are a mix of fax and telephone calls.
Setting the Answering Mode
In this mode your machine detects whether the incoming call
is a fax or a voice call. When the call is from another fax
machine, your machine switches to fax mode and receives the
message. When the call is a voice call, your machine rings
like a telephone. If you do not answer, it switches back to fax
mode to allow the calling party to manually send a fax.
Set the answering mode based on how you want your
machine to answer calls and what telephone equipment is
connected to it. Choose the mode that best fits your needs:
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Forwarding Mode [FWD]
All fax communications are received into memory, then
forwarded to another telephone number.
Telephone Answering Device Mode [TAD]
You have an answering machine connected to your fax
machine.
In this mode, your machine detects whether an incoming call
is a fax or voice call. If it is a fax call, your machine receives
the fax. If it is a voice call, your machine rings, then your
answering machine activates. If you set the Remote Receive
user function (See “Customizing Features and Operations”),
the caller can send a fax at any time during or after the
recorded message by using their keypad to enter the remote
receive number you have programmed. This number activates
fax reception. Add something like this to your answering
machine message: “To send a fax now, press XX [the
programmed number.]”
When set to this mode, the machine will receive all fax
communications into memory, and then automatically send
the messages to the telephone number programmed into the
Call Forwarding function. This function will display only
when a forwarding number has been programmed.
PC Fax Mode [PC, optional]
Incoming faxes are stored on you computer’s hard disk
instead of printing immediately.
This mode is only available when the machine is connected to
a personal computer via the optional multifunction printer
(machine) software. When activated, the machine forwards
the call directly to the computer. This lets you work with
faxes on your computer using the JetSuite Pro software
included with the machine option.
Memory Reception Mode [MEM]
Received data is not printed but is stored into memory, even if
there is fax paper on which to print.
Use the Print Operation function to print out data stored in
memory during Memory Reception mode. You can set a
password to disable the Memory Reception mode.
To Set the Answering Mode
1 Press Menu/Exit to enter the menu.
2 Input speed access no. 10 (Auto Answer)
3 Press ᮢ or ᮡ to select the desired mode, press Enter.
4 Press Menu/Exit to return to standby mode.
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Redial Interval
Speed access no. 41.
Dial and Incoming Call Parameter
Settings
The function controls how long your machine waits between
each automatic redial attempt. Available settings are from 1 to
6 minutes. Default setting is 3 minutes between dialing
attempts.
These settings allow you to control the way your machine
dials telephone numbers and received incoming calls. Setting
these functions before beginning use of your machine will
make your fax communications more efficient.
Auto Start
To set these parameters
Speed Access no. 42.
1 Press Menu/Exit to enter the menu.
2 Input the speed access number.
With this function set to ON, the machine will automatically
begin dialing as soon as a location is selected by pressing a
One-Touch key or by entering another Speed Dial number.
There is no need to press the Start key.
3 Use ᮢ or ᮡ to select the desired setting, Press Enter.
4 Press Menu/Exit to return to standby mode.
Dial Tone Detect
Speed access no. 43
Dial Parameter Settings
This function allows your machine to wait for and detect a
dial tone before dialing. Set to ON, a dial tone must be
detected.
Note: Factory Default settings are in bold italics.
Redial Tries
Speed access no. 40.
Busy Tone Detect
Speed access no. 44
This function controls how many times your machine will
automatically redial a number that is busy or does not answer.
Available settings are from 0 to10 tries. Speed access no. 40.
The default setting is 3 tries.
This function allows your machine to detect a busy tone when
sending a fax. Available settings are ON and off.
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wait for an outside line before dialing the rest of the
telephone number. Available settings are on and OFF. See
"Connecting to a PBX" in the Installation chapter for
instructions to change this setting.
Tone/ Pulse (MF/ DP)
Speed access no. 45
This function controls which method your machine uses for
dialing: DP, dial pulse dialing which uses monotone pulses to
dial a number like a rotary telephone, MF, multi-frequency
dialing (touch tone) which uses different tones to dial a
number. MF is the default setting.
FLASH/ EARTH/ NORMAL
Speed access no. 51
If your machine is connected to a PBX, this function tells
your machine about the type of PBX line your machine if
connected to. Available settings are NORMAL (N), flash (F)
and earth (E).
Tone (MF) Duration
Speed access no.49
If the machine is set to the MF dialing method, this function
controls the duration of the tones used for dialing (Tone
duration varies by country). Available settings are 75, 85, and
100 ms.
DIAL PREFIX
Speed access no. 52
If your machine is connected to a PBX, use this function to
tell your machine what access number is used to obtain an
outside line from your PBX. You can enter up to 4 digits. See
Connecting to a PBX in this chapter for instructions on
changing this setting. Available settings are on
and OFF.
PBX LINE
Speed access no. 50
Turn this function on if your machine is connected to a PBX.
Once this function has been turned on and the access digit
function has been programmed, your machine will recognize
the access digit you use in your PBX to get an outside line.
After it dials your access digit, your machine will pause to
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Continuous Tone
Incoming Call Parameters
Speed Access no. 63
Incoming Ring
When this function is set to ON, a completion tone is emitted
at the end of receiving a fax. Pressing the Stop key turns off
the tone. Default setting is OFF.
Speed access no. 60
This function offers a soft ringing sound through the
machine’s built-in speaker when a call is received. If the
function is set to OFF, the machine will not emit a ringing
sound during incoming calls. If the function is set to ON, the
machine will only emit a ringing sound when the machine is
set to TEL (manual receive mode) or Ring Response is set to
20 sec (except 1 ring). When set to DRC, the machine will
emit a ringing sound for each incoming call with the same
tone even if the Distinctive Ring parameter is set to ON.
Available settings are ON, OFF and DRC.
PC/FAX Switch
Speed Access no. 64
When set to ON, the machine will automatically switch to
FAX when fax reception by a connected personal computer is
not possible. Fax reception is disabled with set to OFF.
Available settings are ON and OFF.
Remote Receive
Speed access no. 61
This function allows switching from telephone to fax mode to
receive an incoming fax. Use the keypad on the optional
handset or external telephone to enter the remote receive
number programmed into the machine. Available settings
are: OFF, 00, 11, 22, 33, 44, 55, 66, 77, 88, 99, ** or ##.
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Paper-Size Setting
Other Basic Parameters
The machine can support two different paper settings (when
the 2nd-Tray option is installed).
Monitor Volume
1’ST Paper Size
Speed Access no. 11
Speed Access no. 24
The machine is equipped with a speaker for monitoring
operations. This function provides a 5-level audio adjustment
of the speaker (OFF, Low, Mid, High-Mid, High).
Use this function to set the size of the paper primarily used
in the machine. Default setting is Letter.
2’ND Paper Size*
Buzzer Volume
Speed Access no. 25
Speed Access no. 12
Use this function to set a secondary paper size. Default
setting is Letter
The machine is equipped with a buzzer that sounds when a
fax communication ends or, if an external telephone is
connected, when the receiver is not properly returned to its
cradle after use. The settings are Low, Middle and High.
* Setting cannot be made unless 2nd-Tray option is
installed.
User Language
Message Confirmation Report Options
Speed Access no. 13
Message Confirmation Report (MCF) is a very convenient
feature that is often used on a daily basis to ensure that faxes
were sent or arrived at the proper destinations. Use the
following functions set MCF parameters.
Your machine has two languages installed—English and
Spanish, French or Portuguese, depending on where you
purchased it. The language programmed is used to display
messages on the control panel as to well as to print reports.
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MCF. (Single-Loc)
Connecting to a PBX
Speed Access no. 70
Private Branch Exchanges (PBXs) are private telephone
systems used to route calls internally, for example, in a
company. When dialing a telephone number, if a prefix
(access) number is required to open an outside line, the line is
connected to a PBX. If this machine is going to be connected
to a PBX, please make the following changes to enable the
machine to recognize the prefix digits in the telephone
numbers used to obtain access to the outside line. After
dialing the prefix digits, the machine will wait until the
outside line is available before dialing the rest of the number.
Set ON, a MCF will be printed out automatically for single
location transmissions. When set to OFF, no report will be
printed out.
MCF. (Multi-Loc)
Speed Access no. 71
Set to ON, single and multiple location transmission
MCF99999999 will be printed automatically. When set to
OFF, no report will be printed out.
Service assistance may be required to make changes in
!
some countries. Also, some PBX systems may require
additional adjustments to the machine. If there is any
problem with fax communications after changing
parameters, please contact the nearest dealership for
assistance.
Image in MCF.
Speed Access no. 72
Set to ON, a portion of the first page of the fax transmitted
will be printed in the MCF. When set to OFF, no image will
be printed in the report.
To Set PBX Parameters
1 Press Menu/Exit to enter Menu.
Err. Report (MCF.)
2 Input speed access no. 50 (PBX Line), wait.
3 Press ᮡ or ᮢ to select ON or OFF setting, press Enter.
4 Press ᮢ to select Dial Prefix, press Enter*.
Speed Access no. 73
Set to ON, an error report is automatically printed if a fax
communication does not end with the service code 0000.
When set to OFF, the report is not printed out automatically.
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5 Input the digit(s) normally dialed to obtain an outside line
from the PBX, press Enter.
6 Press Menu/Exit to return to standby mode.
* Dial Prefix can also be accessed from the main menu by
entering its speed access code 51.
Keep in mind that all of the outside telephone numbers
!
programmed into the machine must begin with the dial
prefix of the PBX.
To cancel these parameters at a later date, follow the
above instructions but set the PBX Line parameter to
OFF.
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Your OKIFAX machine is equipped with 40 one-touch keys
(model 5900 is equipped with a second hidden panel for an
equivalence of 80 keys). Two 40-digit numbers can be
programmed to each one-touch key, a primary number and an
alternative number that is used if the primary number is busy
or goes unanswered. You can also enter a 15 character
location ID (name) for each key.
Programming Speed
Dial Numbers
Overview
One-Touch Key Faxing
For quick and easy faxing operations, you can store up to 40
(Model 5700) or 80 (Model 5900) telephone numbers in the
machine’s memory and send documents to a fax number by
pressing a single key.
2 or 3 Digit Faxing
In addition to one-touch speed faxing, you can program an
additional 100 (model 5700) / 150 (model 5900) numbers for
2 or 3 digit entry faxing.
Group Faxing
Speed dial numbers can be grouped together so you can
quickly fax a document to multiple locations with one key
touch.
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Programming One-Touch and 2 or 3 Digit Speed Dial Numbers
To begin programming your speed dial numbers, follow these instructions.
Collect Information
Gather the following information for each Speed Dial number you want to store:
Entry
Parameters
Can be up to 15 characters
Up to 40 characters
Explanation
Use letters, number or symbols.
This is the main number.
If the main number is busy or does not answer,
the machine will automatically dial this
alternate number.
Name
1
2
3
Primary telephone number (LOC#)
Alternate telephone number (ALT#)
Up to 40 characters
Communications speed
Echo protection state
33.6K, 28.8K, 14.4K, 9.6K, 4.8K
ON or OFF
33.6K is the default setting. If the machine you
are communicating with is an older machine,
try adjusting the speed to a lower setting.
If you are experiencing problems
4
5
communicating with a remote location in a
very noisy telephone area, or with an overseas
location, set Echo Protection to On for the
one-touch key assigned to that location.
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Program the Information
Caps Key (One-Touch key #31): Use this key to switch
between uppercase and lowercase when entering
alphanumeric characters.
To enter the information for each speed dial number, use one
of the following input methods:
Unique Key (One Touch key #20): Use the same as the “0”
of the numeric keypad, and for entering symbols ! # & ` ( )
* + , - . / : ; = ? × ä ß ñ ö ü Æ Å Ø æ å ø.
Numeric Keypad
0-9/*/#: Use these keys to enter alphabetic characters
(uppercase, lowercase).
Pause Key (One-Touch key #40): Use this key to enter
automatic 3-sec pauses in dialing. For example, use this
key to tell the machine to wait for an outside or
international line top open. (Pauses in a telephone number
dialing sequence are indicated by a “P”).
Unique Key: Use this key to enter a variety of unique
characters, including: ! # & ‘ ( ) * + , - . / : ; = ? × ä ß
ñ ö ü Æ Å Ø æ å ø.
Hyphen Key: Use this key as the “-” character when
programming ID, PBX, public line, or international
numbers
Space Key (One Touch key #36): Use this key to enter
spaces when programming. Unlike the Pause key, spaces
provide easier reading only and have no effect on dialing.
Clear Key: use this key to cancel ID, telephone number
Del Key: (One-Touch key #30): Use this key to delete
characters at the position of the cursor in the display panel
when entering, ID, telephone numbers or programming
functions.
and programming entries.
One-Touch Keypad
The One-Touch keypad is arranged like a standard keyboard
for quick touch typing of names, Sender and Location ID.
Other Keys
Alphabet Keys: (#1-27, except #20) Use these keys for easy
entering of alphabetic characters.
Used in the programming process include Menu/Exit, Shift
keys, Enter, Capital (CAPS).
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8
9
Select Communication Speed, press Enter.
Programming a Speed Dial
Select On or Off for Echo Protection, press Enter.
1
2
3
4
Press Menu/Exit to enter the menu.
10 Repeat the above process from Step 3 until you have
Press ᮢ to select Location Program, press Enter.
The cursor will be at Speed Dial. Press Enter.
Input the speed dial number you want to program
(One Touch, 2-digit, 3-digit), press Enter.
Input the telephone number (LOC #), press Enter.
Input a name if desired, press Enter.
finished programming.
11 Press Menu/Exit to return the machine to standby mode.
12 When finished with the programming of one-touch keys,
lift off the plastic cover. Use a pencil to write the name of
the One-Touch key you have programmed.
5
6
7
Input alternate telephone number (ALT#) if desired,
press Enter.
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a maximum of 140 (5700), or 230 (5900) locations. Each
group is listed by a group dial number, and can also be
assigned a name for alphabetic search.
Chain Dialing
Each fax number that you enter or program into your
machine can be up to 40 digits long. If you need to dial a
number with more digits, use the chain dial feature.
To program a Group:
To create a chain dial number:
1
2
3
Press Menu/Exit to enter the Menu.
1 Program the first 39 digits into a Speed Dial number.
2 Press the Plus (+) key (One-Touch key #39).
Press ᮢ to select Location Program, press Enter.
The cursor will be at Speed Dial, Press ᮢ to select
Group, press Enter.
3 Program the rest of the number as if programming another
speed Dial entry.
4
5
Input a group dial number (from 1-20), press Enter.
Enter the desired location by pressing either a One Touch
key, or the Speed Dial Search key, press Enter. Continue
until all desired locations are entered, press Start.
To dial the number:
1 Select the first Speed Dial Number programmed.
2 When prompted, enter the second Speed Dial number.
3 Press the Start key to begin sending the fax.
6
7
Enter a Group ID, press Enter.
Press Menu/Exit to return to standby mode.
Note: The remaining part of the number not programmed in
the first Speed Dial number can also be input manually when
prompted, using the numeric keypad (step 2).
To delete an Entry:
1
Follow the above directions, but at Step 5, Select
Locations(s), press Enter.
Programming a Group Directory
If you often send a fax to many fixed locations, setting up
these locations as a group will save time. You can create up to
20 different groups of telephone numbers, each group having
2
Press ᮢ or ᮡ to select the entry you want to delete, press
Clear or Enter. The entry information displays.
3
4
Press Clear. The entry is now deleted from group.
Press Menu/Exit to return to standby mode.
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Document Size
Basic Faxing
All documents must have minimum width of 5.8″(148 mm)
and a minimum length of 5″ (128 mm). Documents cannot be
wider than 8.5″ (216 mm) or longer than 14" (356 mm).
Overview
Preparing Documents
Multiple Page Documents
• The machine can scan paper weighting between 13 (50 g/
m²) and 28 pounds (105 g/m²).
• You can load up to 20 sheets of standard 20 pound (80 g/
m²) paper, such as photocopier paper.
• If you use lighter or heavier paper, you can load up to 15
sheets.
• For very heavy paper, load and send pages individually.
• When loading multiple-page documents, do not load paper
that is thinner than 0.003″ (0.08 mm) or thicker than
0.005″ (0.13 mm).
• For single documents, do not load paper that is thinner
than 0.002″ (0.06 mm) or thicker than 0.006″ (0.15 mm).
Guidelines
• Try to use good quality documents for your fax
transmission. Documents that are typed, or written with a
black felt-tip pen on white (or light) paper work best.
• Do not send documents that are not rectangular.
• Never use documents that have wet or sticky surfaces,
wrinkles, staples, or paper clips. However, your machine
can transmit documents that have been subject to normal
wear, such a documents with staple holes, letter folds and
minor corner folds.
• If you are not sure how a document will fax, first make a
copy on your machine (load the document face down and
press the Copy key).
• If your documents are heavily bent, creased or torn, make
a copy on a photocopier and send the copy instead.
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2 Neatly stack your documents, then insert them face down
into the document feeder. Readjust the document guides
for a snug fit.
Loading Documents
To prevent paper jams and problems during operation:
• Stack your documents neatly
• Align document edges before loading
• Don’t load different size documents at the same time
You can load and prepare to transmit a document while
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your machine is still sending or receiving another
message (as long as the document feeder is clear). To do
this, load the document, select your location and press
the Start key. Your Document will be sent when the
current communication ends.
3 The machine grips the documents, and pulls in the bottom
1 Adjust the document guides to the width of the paper you
page.
are using.
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4 If necessary, use the Resolution and Type of Original keys
Sending a Fax to a Single Location
for the best possible quality.
1 Load your documents.
2 Select the entry method, referring to the instructions
below:
Using a One Touch Speed Dial Key
Press the One-Touch key you have programmed.
Resolution
• For normal office documents, use STD (standard)
resolution (default)
• For documents with small type or other fine detains, use
FINE or EX.FINE resolution.
• For documents with photos or many shades of gray, use
PHOTO resolution.
Using 2 or 3-digit Speed Dial
1 Press the Speed Dial/Search key.
Contrast
2 Enter the speed Dial number using the numeric keypad.
3 Press the Enter Key. Wait.
• For documents with normal contrast (default setting), use
NORMAL contrast.
• For documents that are too light, use LIGHT contrast.
• For documents that are too dark, use DARK contrast.
4 The document will begin faxing.
5 Your Documents are now ready for faxing or copying.
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Using the Search Function
Using the Numeric Keypad
1 Press the Speed Dial/Search key. The display will show
ENTER 1-ST CHAR.
1 Dial as you would on a normal telephone.
2 If you make a mistake, press the DEL key to back-up one
2 Using the One-Touch key, enter the first letter of the name
space, then enter the correct number.
of the location you want to transmit to.
3 Press the Start key.
3 Repeatedly press the letter key to scroll through the list of
location IDs beginning with that letter.
4 When the correct location is found, press the Start key to
begin faxing.
Using An External Telephone
1 Pick up the receiver and dial the number. If the receiving
machine is in automatic reception mode, a high-pitched
tone will be heard.
2 If someone answers, request that they press the Start key
on their machine.
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Sending a Fax to Multiple Locations
(Broadcasting)
Sending a Fax to a Group
If you often send a fax to the same set of locations, setting up
these locations as a group will save time. Simply group speed
dial numbers together to create a group directory (see
Programming Speed Dial Numbers). You can create up to 20
different groups of telephone numbers, each group having a
maximum of 140 (5700), or 230 (5900) locations. Each group
is listed by a group dial number, and can also be assigned a
name for alphabetic search.
You can send the same fax to several locations—either
locations you have programmed into your machines dial
directories or numbers you enter on the numeric keypad. This
is called a broadcast.
1 Load the document.
2 Enter the programmed location (One-Touch key, 2- 3Digit
Speed Dial, Group Directory, or enter a number on the
numeric keypad).
Follow these instructions to fax your document:
1 Load your documents.
3 Press Enter.
4 Repeat Steps 2-3 until all locations for the broadcast are
2 Press the Speed Dial/ Search key.
input.
3 Input the first character of the Group ID. The group name
If Auto Start) is set to ON (default setting) you will
will appear on the display.
!
have 2 seconds between steps 2-3 to input the next
location before machine begins dialing. To change this,
set Auto Start (User Function #42) to OFF.
4 Press the Start key.
5 Press the Start key to begin faxing.
6 To confirm the location input, press the Enter key instead
of the start key at Step 5. You can select to have the
locations displayed or to print a list
To delete an entry, simply press
to back up.
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Display Messages
Real-Time Dialing
Below are some of the messages you may see during a typical Occasionally you may want to dial numbers in real time, one
fax transmission.
digit at a time. Press the Hook key on your control panel to
open a telephone line, you will hear a dial tone. Enter the
number. If an external telephone is connected to your
machine, you can dial in real time by picking up the handset.
(location)
The remote location’s Personal ID, TSI/CSI, Location ID or
the telephone number you entered will identify the location
during transmission.
Redialing
If a line is busy, or there is no answer, the machine waits and
then automatically redials the number. Also, if the machine is
transmitting from memory and a communication error occurs,
it automatically redials the number and sends the fax again.
You can redial a number at any time by pressing the Redial
key.
CALLING
The line is ringing.
SENDING
The machine is transmitting a fax.
Confirming Results
RESULT – OK
After transmission, press the Enter key once (with no
documents loaded) to see a message displayed on the control
panel confirming your transmission. To print the report, press
the Enter key a second time. See the section on Reports for
more information.
The fax was sent successfully.
COMMUN. ERROR
If you see this or another error message, a problem occurred
during the communication. Try resending the fax. Refer to the
section on Problem Solving for assistance.
Stopping a Transmission
To stop a transmission while it is in progress:
1 Press the Stop key twice. The display shows STOPPED.
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2 If documents are stuck partway through the document
feeder, you may see a RELOAD DOCUMENT message on
the display. Press the Stop key again. The machine feeds
the document the rest of the way through the document
feeder.
Receiving Faxes to Memory
Your machine automatically receives messages into memory
(without immediately printing them) in a few different
situations.
When your machine is set to Memory Reception Mode
(MEM), it receives data into memory without printing and
displays MSG. IN MEMORY. To print from memory:
Receiving Faxes Manually
If you machine is set to the manual receive (TEL) mode,
follow the instruction below to receive faxes. You need to
have an optional handset installed, or an external handset
connected.
1 Press Menu/Exit to enter Menu.
2 Press ᮢ to select Print from Memory, press Enter.
3 Press ᮢ to select Print Memory Msg., press Enter.
If a memory reception password has been set, enter the
4-digit password. Press Enter.
1 When your telephone or fax machine rings, pick up the
handset. If a person is on the line, carry on your
conversation.
!
4 Data in memory is printed.
If you switch to Auto Receive Mode, disabling Memory
Reception Mode , all messages stored in memory are
printed out.
2 If a signal from a remote fax machine is heard, or if a
person wishes to fax you a document after a conversation,
press the Start key.
!
3 When the RECEIVING message appears on the display,
hang up the handset. The machine will emit a tone
following disconnection, telling you that the transmission
was successful.
No Paper Reception
If your machine runs out of paper:
• A NO PAPER, REPLACE PAPER message appears on the
display.
• The machine continues to receive faxes in memory.
• Any messages received in memory are printed when the
paper is replaced.
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Even if you see a TONER LOW message on your
machine, you may be able to use the 2/Print Operation
key to continue printing faxes, but the print quality
cannot be guaranteed. Replace your toner cartridge as
soon as possible.
No Toner Reception
When your machine is running low on toner it displays
TONER LOW, REPLACE TONER CART.
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• If user function 22:NO TONER MEM.RX is set to OFF
(default setting), and the print density is high enough, you
can continue to use the toner cartridge without replacing it
until the print density becomes too low.
• If User Function 22:NO TONER MEM RX is set to ON,
your machine automatically receives and stores messages
in its memory when toner is low. The message MSG. IN
MEMORY appears on the display.
Canceling Messages Stored in Memory
To erase messages received in memory without printing
them:
1 Press Menu/Exit to enter Menu.
2 Press ᮢ to select Print from Memory, press Enter.
3 Press ᮢ to select Print Memory Msg., press Enter.
4 MSG. IN MEMORY, PRINTING displays.
To print out the message stored in memory, do the
following:
5 To erase the message instead of printing it, press the Stop
1 Press Menu/Exit to enter Menu.
key. The display shows CANCEL MEMORY?
2 Press ᮢ to select Print from Memory, press Enter.
3 Press ᮢ to select Print Memory Msg., press Enter.
6 Press the Enter key to erase the message from your machine’s
memory.
If a memory reception password has been set, enter the
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4-digit password. Press Enter.
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Rejecting Unsolicited Fax Messages
Power Failures and Memory
The machine provides a closed network function that allows
refusal of unsolicited faxes such as advertising. If activated,
when there is an incoming call, the machine compares the
TSI (CIG) with the last four digits of the programmed Speed
Dial numbers. If there is no match, the incoming call is
refused. The machine can also be set to neither send nor
receive faxes form locations whose telephone numbers are
not programmed into the speed Dial memory.
Your fax machine is equipped with a battery to prevent the
loss of data stored in memory at the time of a power outage.
The typical memory-backup time with a fully charged battery
is 72 hours. If data is still held in memory at the time of
power restoration, the machine will continue operations from
the point when power was lost. If the data in memory has
been lost at the time of power restoration, the machine prints
out a Power Outage Report. Use this report to determine
which received messages you may have lost, and which
transmissions you may have to resend.
The available settings are:
• Limited reception (RX)
• Limited transmission and reception (TX/RX
• No limitations (OFF).
To set a closed network:
1 Press Menu/Exit to enter the menu.
2 Input speed access number 21 (Closed Network); wait.
3 When Closed Network displays, press ᮢ or ᮡ to select a
setting, press Enter.
4 Press Menu/Exit to return to standby mode.
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What You Can Do While Receiving a Fax
While your machine is receiving a fax, you can:
Dual Access
Your fax machine’s dual access feature allows you to load
and prepare to transmit a document while it is receiving or
sending another fax from memory. This feature increases
your productivity and reduces the time you spend waiting for
other operations to finish. Once you have loaded a document
and the display shows SELECT LOCATION, your machine is
ready for you to load the next transmission.
•
Load another document and prepare it for
transmission. You can continue to load documents as
long as memory is available. When the first
transmission is complete, the next fax you have loaded
is automatically sent.
Continue to receive faxes while earlier received
messages are printing, if your machine is set to receive
faxes into memory.
•
What You Can Do While Sending a Fax
After your fax machine has finished scanning a document
into memory and while it is transmitting from memory, you
can:
What You Can Do While Making Copies
While your fax machine is making copies, you can:
•
Continue to receive faxes while copies are printing, if
your machine is set to receive faxes into memory.
•
Load another document and prepare it for transmission.
You can continue to load documents as long as memory
is available. When the first transmission is complete,
the next fax is automatically sent.
TX Prep Activated will display for 2-3 seconds. Do not
!
attempt to load documents during this short time.
•
Make copies.
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Manual Paper Feeder
To make a copy on paper different than the paper loaded in
the paper tray, use the manual paper feeder.
Making Copies
You can use your machine to make up to 99 copies at one
time. The copy stacker capacity is 250 for face-down copies
and 10 sheets for face-up stacking. Documents fed through
the automatic document feeder will be printed at a resolution
of 600 dpi.
1 Load the document in the document tray.
2 Fold down the manual paper feeder tray.
To make Copies:
1 Load the document(s) in the document tray.
2 Press Copy. The display shows Number of Copies.
3 If only one copy is required, wait and the machine begins
copying.
4 To make multiple copies, enter the number of copies using
the numeric keypad.
5 Press Copy again, the machine begins making copies.
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3 Insert a sheet of paper (face up) on the tray and push into
Face Up Stacking/ Face Down Stacking
The machine can process copies in two ways: stacked with
printed side up or with print side down. The position of the
lever located on the side of the machine, above the power
switch, determines how the copies are stacked.
the slot until the machine grabs hold of the paper.
4 Press Copy.
If you are making more than one copy, feed paper
!
continuously one sheet at a time.
1 In the upper position, copies exit the machine face down.
2 In the lower position, copies exit face up. However, you
can use the “face up” position only when copying or when
using Network Print or PC Print (options).
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6 The display shows Select Location(s).
Advanced
7 Enter the desired location using either Speed Dial numbers
or the numeric keypad.
Operations
8 Press Start. The machine scans the document(s) into
memory, and waits until the time programmed to begin
transmission.
Overview
Delaying Fax Transmissions
9 Above process can be repeated up to 20 (5700) or 30
(5900) times when memory is available.
Delayed Transmission
10 After all memory is used, one more transmission is
possible by setting documents in the document tray and
setting the machine as instructed in steps 2-7.
This feature allows you to send documents at a specified time
and date, and frees you from having to manually start the
transmission. You can scan the document and store the data
in memory. The OKIFAX 5700 and 5900 can send documents
at up to 20 (5700) or 30 (5900) different specified times. You
can program a delayed transmission to occur at any time over
the next three days.
Enter times following the 24-hour format. For
example, 0800 is 8:00AM, 2000 is 8:00PM.
!
Delayed Batch Transmission
The Delayed Batch feature enables the delayed transmission
of multiple communications scanned into memory at a time
programmed into the machine. Locations must be
programmed into Speed Dial numbers 31-40. Before
inputting the following session(s), you must first access the
Batch TX Time function in the Location Program menu and
set the transmission time for one of the Speed Dial numbers
31-40.
To send a delayed fax:
1 Load the document(s).
2 Press Menu/Exit to enter Menu.
3 Press Enter or ᮣ to enter Delayed TX.
4 Press ᮢ or ᮡ to move between date and time settings,
and ᮣ or ᮤ to move between columns.
5 Input the desired date and time using the numeric keypad,
press Enter key.
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To send a delayed batch fax (One Session):
1 Load the document(s).
Canceling Delayed Transmissions
Follow the instructions provided below to cancel a delayed
transmission before it has been sent.
2 Press Menu/Exit key to enter the menu.
3 Press ᮢ to select Delayed Batch TX, press Enter .
1 Press Stop.
2 The display shows Cancel Communication.
4 Enter the Speed Dial number of the desired location using
the assigned One Touch key or the numeric keypad. Press
Enter.
3 The display shows Location ID or Tel. No. of the delayed
transmissions currently programmed in the machine.
5 Location and transmission time set displays. Press Start.
4 Press ᮢ or ᮡ to select transmission to cancel. Press
Enter.
6 The machine scans the document(s) into memory, and
waits until the time programmed to begin transmission.
5 The Location ID and Tel. No. of the selected transmission
will display. After confirmation, press Clear.
7 Repeat above steps 1-7 to prepare multiple sessions.
6 Selected transmission will be canceled.
7 For a delayed transmission from the document tray, press
Only locations programmed into Speed Dial numbers
31-40 are applicable.
Stop again to remove the document.
!
!
!
8 Press Menu/Exit to return to standby mode.
Enter times following the 24-hour format. For example,
0800 is 8:00AM, 2000 is 8:00PM.
There is no limitation to the number of batch
transmission sessions to set using Speed Dial numbers
31-40; however, no more sessions will be accepted once
memory is filled.
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Priority Transmission
Confidential Faxes
When you need to ensure that a document is transmitted
immediately, the document loaded and scanned under this
feature has priority over previously scanned documents or the
processing of messages received in dual access or standby
modes. Use this feature when you need to send a fax
immediately, and the machine is processing other messages.
Facsimile machines are often located in open areas where
passersby can look through the messages received. If a
remote machine is compatible with OKIFAX products or is
equipped with a sub-address transmission function, this
machine can send confidential faxes to it.
Sending Confidential Faxes
When a confidential fax is sent, it is received to a personal
mailbox (or sub-address number) that is only accessible using
a password for that mailbox. You need to know the address of
the mailbox in order to send a fax to it. This machine can
send messages to up to 64 predesignated mailboxes in remote
machines.
To send a priority TX:
1 Load the document(s).
2 Press Menu/Exit to enter the menu.
3 Press ᮢ to select Priority TX, press Enter .
4 Input the desired location using a Speed Dial number or
the numeric keypad.
To send a confidential fax:
5 Press the Start key.
1 Load the document(s).
6 The machine scans the document(s) into memory and
assigns first priority for transmission.
2 Press Menu/Exit to enter the menu.
3 Press ᮢ to select Confidential TX, press Enter.
7 If all memory is used, the display shows Memory
Overflow, Send Scanned Pages?
4 Enter the address of the confidential mailbox, up to 20
8 To send scanned pages, press Enter.
characters, using the numeric keypad, press Enter.
5 Enter the desired location using a Speed Dial number or
the numeric keypad.
6 Press Start.
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5 Input a 4-digit numeric password (0000-9999), press
Receiving Confidential Faxes
Enter.
Your fax machine can also receive confidential faxes only
from machines compatible with OKIFAX or machines
equipped with a sub-addressing function. After setting up a
mailbox, give the person who is to send the fax the mailbox
address. When a message is sent to that address, it is stored
in memory, and cannot be printed until the proper password is
entered.
6 Repeat steps 3-5 until the desired number of confidential
mailboxes is created (up to 16).
7 Press Menu/Exit to return to standby mode.
Changing a Password
If you want to change the 4-digit password assigned to a
confidential box, do the following. Speed access no. 03.
Programming Personal (Confidential)
Mailboxes
Speed access no. 03.
A mailbox must be empty before it can be modified or
!
closed.
The OKIFAX 5700/5900 can be programmed to manage16
personal mailboxes. When set up, each mailbox is opened as
a Confidential or Bulletin Polling (See Bulletin Polling) box.
Once a mailbox for receiving confidential messages has been
created, none of the messages sent to it can be printed until
the password for that box is correctly entered.
To change a password:
1 Press Menu/Exit to enter Menu.
2 Input speed access no. 03, wait.
3 Enter the number of the personal mailbox to be modified,
press Enter.
4 Press Enter to select Confidential.
To create a personal (confidential) mailbox:
1 Press Menu/Exit key to enter Menu.
5 Input a 4-digit numeric password, press Enter.
6 Input a new 4-digit numeric password, press Enter.
7 Press Menu/Exit to return to standby mode.
2 Input speed access number 03, wait.
3 Enter the personal box number (1-16), press Enter.
4 Press ᮢ or ᮡ to select Confidential, press Enter.
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Closing a Mailbox
Printing Confidential Faxes
If you want to close a mailbox, do the following.
Each time the machine receives a confidential fax it will print
a Confidential Reception Report which lists the mailbox
number(s) that received faxes).
A mailbox must be empty before it can be closed.
!
To close a mailbox:
To print confidential messages:
1 Press Menu/Exit to enter Menu.
1 Press Menu/Exit to enter Menu.
2 Input speed access no. 03, wait.
2 Press to ᮢ select Print from Memory, press Enter.
3 Press ᮢ to select Print Personal Box, press Enter .
3 Enter the number of the personal mailbox to be modified/
deleted, press Enter.
4 Press ᮢ to select Close, press Enter.
5 At Delete Box?, press Enter.
4 Enter the personal mailbox number (1-16) that is holding
the message, press Enter.
5 Enter a 4-digit password for the mailbox, press Enter.
6 Press Menu/Exit to return to standby mode.
6 The message prints, and the machine returns to standby.
If the message Illegal Operation is displayed during
!
either process, the mailbox selected contains one or
more messages and must be emptied before a change
can be made.
Tips:
1) If no message is stored in the personal mailbox,
No Data in Memory displays.
2) If you want to delete the message without printing it,
when Box No. =XX (Conf) Printing displays, press
Stop. Print Personal Box Memory Cancel? displays.
Press Enter.
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Relay Password
Relay Faxing
Relay faxing allows one fax machine to send a document to
another fax machine, which then re-sends the document to a
number of other locations. Two different fax machines are
involved in transmitting a relay fax: the relay initiating station
and the relay key station (hub).
This is the 4-digit relay key word that is programmed into
the relay key station.
Relay Group Numbers
These 2-digit numbers are the numbers of groups of locations
programmed into the relay key station.
What is an example of Relay Faxing? Imagine that you need
to send a fax to a number of locations in another area code.
With Relay Faxing, you (the relay initiating station) send one
fax (transmission) long distance to one fax (the relay key
station). The relay key station then sends the fax to all of the
other faxes/locations in the area code, at local rates.
Relay Key Station
The relay key station is the fax unit that receives the original
fax message and then automatically relays or broadcasts the
message to other remote fax machines.
Relay Faxing is different from group faxing. In Group
!
!
Faxing, a fax is sent to a preprogrammed group of
locations directly from the fax machine.
For this feature to be available, the relay key station must be
an OKIFAX 2600.
At this writing, the OKIFAX 2600 is the only Oki fax
machine that can function as a relay key station.
Relay Broadcast Report
After the relay broadcast is completed, it is possible for the
relay key station to send a fax back to your fax machine
confirming the success of the relay broadcast. For this
function to work, your fax machine’s own telephone number
must be programmed into Speed Dial number 99.
Relay Initiating Station
Your fax machine can act as the relay initiating station, which
starts the relay broadcast by sending the original documents.
Before you can program your fax machine to initiate a relay
broadcast, you will need to obtain the following information
from the operator of the unit you intend to use as a relay key
station:
Be sure to program the number in the format the relay
key station uses for dialing. For example, be sure to
include the access digit, if required.
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Initiating a relay broadcast:
Sending Documents Requested by Another
1 Load the document(s).
Fax Machine (Polling Transmission)
Sometimes it is useful to simply load your documents into
your fax machine and set it to wait for the receiving fax
machine to call and collect them. This is called setting your
fax machine to be polled, or polling transmission. Your
machine holds data in memory until transmission occurs.
2 Press Menu/Exit to enter Menu.
3 Press ᮢ to select Relay Initiate TX, press Enter.
4 Enter the password (4-digit number) of key relay station,
press Enter.
5 Enter two-digit numbers of remote stations, press Enter.
Memory Polling
6 Enter the desired location using the Speed Dial number or
numeric keypad, press Start.
This feature enables remote machines to contact this machine
and poll data directly from memory.
7 The machine will scan the document(s) into memory and
begin faxing to the key relay station.
8 If all memory is used, the display will show Memory
To set memory polling:
Overflow, Send Scanned Pages?
1 Press Menu/Exit to enter the menu.
2 Press ᮢ to select Polling TX/RX.
3 Press Enter to select Polling TX.
4 Press ᮢ to select Memory Poll, press Enter.
5 Load the document(s).
9 To send scanned pages, press Enter.
To set the relay report number:
1 Press Menu/Exit to enter the menu.
2 Press ᮢ to select Location Program, press Enter.
3 Press ᮢ to select Relay Report No., press Enter.
6 Document(s) are scanned and stored in memory, and
display shows Waiting to be Polled.
4 Enter the telephone number of the desired location using
the numeric keypad (40 characters max.), press Enter.
5 Press Menu/Exit to return to standby mode.
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2 Input speed access no. 03, wait.
Memory Polling (Bulletin)
This feature enables remote machines to contact this machine
and poll data directly from memory until all of the stored
documents have been retrieved.
3 Enter the personal box number (1-16), press Enter.
4 Press ᮢ or ᮡ to select Bulletin Polling, press Enter.
5 Repeat steps 3 and 4 until the desired number of bulletin
polling mailboxes has been created (up to 16).
To set memory polling (bulletin):
1 Press Menu/Exit to enter the menu.
2 Press ᮢ to select Polling TX/ RX.
3 Press Enter to select Polling TX.
4 Press ᮢ to select Memory Poll (Bull), press Enter.
5 Load the document(s).
6 Press Menu/Exit to return to standby mode.
To set bulletin polling:
1 Press Menu/Exit to enter the menu.
2 Press ᮢ to select Polling TX/ RX, press Enter.
3 Press Enter to select Polling TX.
4 Press Enter to select Bulletin Poll (Box).
6 Document(s) are scanned and stored in memory, and
display shows Waiting to be Polled.
5 Input personal mailbox numbers (1-16), press Enter after
inputting each mailbox number.
6 When finished inputting mailbox numbers, load the
Fax on Demand (Bulletin Polling [Box])
document(s).
This feature enables remote machines to contact this machine
and poll data from specified personal mailboxes until all the
documents stored have been retrieved. Before bulletin
polling can be conducted, you must open personal mailboxes
for storage of the documents to be scanned.
7 The document(s) will be scanned and stored in memory,
Bulletin Msg. in Mem will display.
To create a personal (bulletin polling) mailbox:
1 Press Menu/Exit key to enter Menu.
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Printing Documents Scanned into Memory for Bulletin
Polling
Document Tray Polling
This feature enables remote machines to poll the documents
set in the document tray.
If you need to print out the document(s) scanned into
memory for bulletin polling, use the following procedure.
To set document tray polling:
1 Press Menu/Exit to enter the menu.
2 Press ᮡ to select Polling TX/ RX.
3 Press Enter to select Polling TX.
4 Press ᮢ to select Feeder Poll, press Enter.
5 Load the document(s).
To print from personal (bulletin polling) mailboxes:
1 Press Menu/Exit to enter the menu.
2 Pressᮢ to select Print from Memory, press Enter .
3 Press ᮢ to select Print Personal Box, press Enter .
4 Enter the personal mailbox number (1-16) holding the
6 Display shows Waiting to be Polled.
document, press Enter.
5 The message prints, and the machine returns to standby.
Tips:
1) If no message is stored in the personal mailbox, No
Data in Memory will display.
2) If you want to delete a message without printing it, after
inputting the mailbox number and pressing Enter, press
the Stop key to stop the printing process. The message
Print Personal Box Memory Cancel? will display.
Press Enter and memory will be canceled without
printing.
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2 Press Enter to select Print from Memory.
Dialing Another Fax Machine to Request
3 Press ᮢ to select Print Memory Poll, press Enter.
Documents (Polling Reception)
Calling a remote fax machine to receive documents loaded on
their machine is called polling or polling reception. This
machine is capable of polling only one machine at a time.
4 Faxes stored in memory are printed, and machine returns
to standby mode.
To cancel:
5 Press Stop, press Enter.
6 Display showsMemory Cancel?
7 Press Enter to cancel memory.
8 Machine returns to standby mode.
1 Press Menu/Exit to enter the menu.
2 Press ᮡ to select Polling TX/ RX, press Enter.
3 Press ᮢ to select Polling RX, press Enter.
4 Enter mailbox numbers, maximum of 20 characters (0-
9,space,*,#), press Enter.
5 Enter desired location using Speed Dial or the numeric
Call Forwarding
keypad.
The OKIFAX 5700/5900 machines are equipped with call
forwarding to increase faxing convenience and reliability.
6 Press Start.
Forwarding
Printing of Faxes Polled into Memory
You can set your fax machine to automatically to forward
incoming faxes to a predetermined number of up to 40
characters (0-9/*/#/+/Pause/Hyphen/Space) can be entered.
To do this, you must first set the forwarding number, then set
the Auto Answer mode to FWD.
This feature lets you print faxes you have poled from a
remote machine. You can also use it to print documents that
you have scanned into the machine for polling.
To print or cancel polled faxes in memory:
To set a forwarding number:
1 Press Menu/Exit to enter the menu.
1 Press Menu/Exit to enter the menu.
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2 Press ᮢ to select Location Program, press Enter.
3 Press ᮢ to select Forwarding No., press Enter.
4 Enter the telephone number, press Enter.
Forward on Paper/Toner Error
When the machine is operating under any of the answering
modes except FWD, TEL or MEM, this function provides a
reliable backup against the problems of paper or toner
shortages. If the machine detects no more paper or
insufficient toner, it forwards incoming faxes to a
predetermined location automatically.
5 Press Menu/Exit to return to standby mode.
To set the auto answer mode to FWD:
1 Press Menu/Exit to enter the menu.
2 Press ᮢ to select Setup, press Enter.
To set a forwarding number:
3 Press ᮢ to select Machine Settings, press Enter.
4 Press ᮢ to select Auto Answer mode, press Enter.
5 Press ᮢ to select FWD, press Enter.
1 Press Menu/Exit to enter the menu.
2 Press ᮢ or ᮡ to select Location Program, press Enter.
3 Press ᮢ to select Forwarding on P-ERR, press Enter.
6 Press Menu/Exit to return to standby mode.
4 Enter the telephone number (up to 40 characters (0-9/*/#/
+/Pause/Hyphen/Space), press Enter.
5 Press Menu/Exit to return to standby mode.
It is not possible to forward polled or confidential faxes.
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2 Enter the speed access number of the parameter you want
Customizing Features
to change.
3 When the display shows the parameter you want, press ᮢ
and Operations
or ᮡ to select the setting, press Enter.
Overview
4 Press Menu/Exit to return to standby mode.
Many of the OKIFAX 5700/5900 features and settings can be
changed to suit your needs. Here we list a number of user
changeable functions that can be used to customize machine
operations.
Operation Functions
Default settings are in bold italic.
Remote Diagnosis
Viewing Current Settings
Before making changes, it is helpful to print out a list of
current settings as an aid to determine features and functions
you want to change.
Speed access no. 14.
The remote diagnostics feature allows service personnel to
remotely dial and service the machine. Available settings are
ON and OFF.
To Print a Configuration Report:
1 Press Menu/Exit to enter the menu.
2 Press ᮢ to select Report Print, press Enter.
3 Press ᮢ to select Configuration, press Enter.
4 Report print.
Transmission (TX) Mode Default
Speed access no. 15.
This function allows the machine’s default settings for
original document condition and transmission scanning
resolution (Type of Original and Resolution keys,
5 Press Stop to cancel printing.
respectively) to be changed. The factory default settings are
standard (STD) and normal (Normal). If faxes that require
some other combination are often sent or received, use these
To change operation functions:
1 Press the Menu/Exit key to enter the menu.
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function settings to adjust machine operations to best fit the
situation. During the programming sequence, the new default
combination will be indicated on the control panel
Restrict Access
Speed access no.19
This function controls whether or not machine operation is
restricted or not. In the ON state, if restriction IDs have been
programmed, users must enter a password before being
allowed access to the machine’s functions. Set to OFF, no
password is required even if restriction IDs have been
programmed.
Memory Full Save
Speed access no. 17
With features like group dialing, dialing starts after an entire
document or set of documents is read into memory. If during
this process, memory becomes full and an operator time out
seems likely, a message to that effect is shown on the display
if this function is set to ON. If it is set to OFF, data not read
into memory is deleted automatically. Available settings are
ON and OFF.
ECM Function
Speed access no. 20
The error correction mode (ECM) function is provided to
improve communications in areas where telephone line
conditions are very poor. Available settings are ON and OFF.
Instant Dial
Speed access no. 18
Sender ID Switch
In the ON state, the document is scanned into memory and
dialing starts immediately. Although the function relies on
memory availability, connection to the remote location is
confirmed and the document transmitted faster when memory
is available. If it is set to OFF, the machine first confirms
contact with the remote location and then transmits the
document reading from the document tray (without scanning
into memory).
Speed access no. 23
This function determines if the Sender ID is to be printed on
the transmitted fax. Available settings are ON and OFF: set to
ON, the ID is included on the fax.
In the United States, FCC regulation states that fax
!
machines must identify the sender and the telephone
number of the sender on each page of every fax sent.
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Pulse Dial Rate
answered before switching to FAX mode. Available settings
are 20 and 35sec.
Speed Access no. 46
If the machine is set to DP, this function controls the rate of
the dialing pulses (which vary by country). Available settings
are 10, 16 and 20pps.
CNG Count
Speed access no. 65
When set either in the T/F or TAD modes, the machine detects the
type of signal (calling tone, CNG) sent from the remote location
and initiates fax reception if required. This function sets the CNG
detection number. The available setting is 1-5 times (numeric
keypad input).
Pulse Make Ratio
Speed access no. 47.
If the machine is set to DP, this function controls the make
rate of the dialing pulses. Available settings are 33, 39 and
40%.
Ring Response
Speed access no.66
Pulse Dial Type
This function controls how long the machine waits before
answering an incoming call. The available settings are 1 ring,
5, 10, 15 and 20sec.
Speed access no. 48
If the machine is set to DP, this function controls the type of
pulse dialing it uses (types of pulse dialing vary by country).
Available settings are N, 10-N and N+1.
Distinctive Ring
Speed access no 67
T/F Timer Prg.
Some telephone carriers offer a service called Distinctive
Ring. Distinctive Ring lets you have different numbers on
one line, each with its own distinctive ring. You can then use
one number exclusively as a fax number without the expense
of a second line. (Your local telephone carrier can provide
Speed access no. 62
When set to T/F, the machine will automatically distinguish
between incoming voice and fax communications. The T/F
timer controls how long the machine waits for the call to be
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you with more information about this service, which usually
has an additional charge.) To use this function, refer below to
Setting Distinctive Ring. Available settings are OFF (not
detected) ON (detected) and SET (programmed).
Memory Password
Speed access no. 04
This is a 4-digit numeric password used when the machine is
operating in the Memory Only Reception Mode (MEM).
Persons who don’t know the password cannot make changes
to or print memory data when the machine is in this mode.
You can only registration one password.
You must have your local telephone carrier’s Distinctive
!
!
Ring service.
Your fax machine must be in FAX or PC answer mode,
and the PBX dial parameter must be set to OFF. Other
modes—TEL, TEL/FAX, or TAD—will override
Distinctive Ring.
To set memory password:
1 Press Menu/Exit to enter menu.
2 Enter speed dial access no. 04, wait.
3 Enter 4-digit numeric password (0000-9999) using
This feature may not work properly if you have a
telephone other than a genuine Oki optional handset
connected to your fax machine.
numeric keypad, press Enter.
!
4 Press Menu/Exit to return to standby mode.
To cancel a registered password:
1 Press Menu/Exit to enter menu.
2 Enter speed dial access no. 04, wait.
Setting Distinctive Ring
To set up your fax machine to recognize another ring pattern:
1 Press the Menu/Exit key to enter the menu.
2 Enter speed access number 67.
3 Enter 4-digit numeric password (0000-9999) using
numeric keypad, press Enter.
3 When the display shows the parameter you want, press ᮢ
4 If the password matches the registered number, Password
Close? displays. If numbers do not match, Invalid
Password displays.
or ᮡ to select the setting, press Enter.
4 Press Menu/Exit to return to standby mode.
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5 At Password Close, press Enter to confirm password
To cancel restricted access ID:
cancellation.
1 Press Menu/Exit to enter menu.
2 Enter speed access no. 05, wait.
3 Enter department number (1-24), press Enter.
6 Press Menu/Exit to return to standby mode.
Restricted Access ID
4 Enter a 4-digit password using the numeric keypad, press
Speed access no. 05
Enter.
This is a 4-digit numeric password that must be entered to use
the machine when it is set in the Restrict Access mode. Up to
24 passwords can be registered at one time.
5 If ID matches a registered number, ID Close displays.
If ID does not match a registered number, Invalid ID
displays
6 At ID Close press Enter to confirm ID cancellation.
To set restricted access ID:
7 Press Menu/Exit to return to standby mode.
1 Press Menu/Exit to enter menu.
2 Enter speed access no. 05, wait.
3 Enter department number (1-24), press Enter.
Service Function Settings
4 Input 4-digit password 0000-9999) using the numeric
In many instances, the settings of service functions can affect the
way a facsimile machine operates. If there is a need to have any of
the following settings changed, please contact the nearest OKIFAX
dealer and request service.
keypad.
5 If the number is already registered, Already Exist
displays.
6 Input another 4-digit password, press Enter.
7 Repeat steps 3-6 until all have been registered.
8 Press Menu/Exit to return to standby mode.
Long Document Scanning/Transmission (Long Doc. Scan)
Normally the machine will not scan documents longer than
356mm (14in.). With this function set to ON, the machine is
capable of scanning and transmitting a document
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continuously for up to one hour or 1500mm (61.75")
whichever comes first, before a logical jam occurs.
Options
The following options are available for enhancing the
operation of your OKIFAX 5700/5900. See the Maintenance
section for information on purchasing these options
MDY/DMY
This setting controls how the machine displays and prints the
date (mm/dd/yy or dd/mm/yy).
MFP PC Interface Kit
The MFP PC Interface Kit is a software package that allows
OKIFAX 5700/5900 machines to interface with a computer,
giving them multifunctional capabilities as printer, scanner,
copier and PC-based fax machine.
Time/Date Print
This setting controls if and how the time and date are printed
on faxes transmitted by the machine. The machine can be set
to print/not print time and date, print time and date at the top
of the first page only, or print time and date at the top of
every page.
Part # 70035301
TSI Print
Network Print Kit
With this setting in the ON state, the telephone number of the
sending machine prints at the top of each page of the fax.
The NIC Ethernet Adapter gives the OKIFAX the
compatibility to operate in conjunction with LAN systems
and protocols including Novell and Microsoft. Installation of
the NIC enables the option of utilizing Network Print Service;
10-page/min, 600dpi printing with Windows GDI emulation.
Part # 70034301
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Options (continued)
Handset
The optional handset connects directly to your fax machine and
works like a telephone.
Battery backup Expandable Memory
Battery backup memory expansion cards are available with memory
storage capacities of 2 or 4MB. An expandable memory slot is
located under the back cover of the machine.
Part # 70031801
2 MB Memory Expansion Card stores up to 360 pages
(5700) and 520 pages (5900)
Second Paper Tray
The second paper tray adds additional 500 sheet paper
capacity. When the main tray runs out of paper, the machine
switches to the second tray for uninterrupted printing.
Part #40755302
Part #70029401
4 MB Memory Expansion Card stores up to 520 pages
(5700) and 680 pages (5900)
Part #40755312
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• The number of pages.
• The result.
Reports
Overview
Understanding Reports
Activity Report
This report provides a record of your machine’s last 30
communications. Information provided on this report
includes:
Your machine provides useful reports that show the current
settings, programming, and operations. Some reports print
automatically after completion of operations. Refer to the
reports listing below to determine which reports you may
want to print, then refer to Printing Reports for instructions
on printing a report.
• The total amount of time your machine spent sending
faxes and the total amount of time spent receiving faxes.
• The date, time and duration (S,R-TIME) of each
transmission or reception.
• The name or telephone number of the fax machine you
were communicating with (DISTANT STATION ID).
• The communication mode used.
Active Memory Files Report
• The number of pages.
This report provides a list of all messages stored in your
machine’s memory, including documents waiting for
transmission and documents which have been received and
not yet printed. Information provided on this report includes:
• The result.
• Service codes.
This report does not contain the results of messages that
!
were received without errors.
• The date and time at which the message was scanned into
memory for transmission.
• The name or telephone number of the machine you were
communicating with
• The communication mode used for each transmission or
reception.
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Confidential Reception Report
This report prints automatically each time your machine
receives a confidential message. Information in this report
includes.
Broadcast Entry Report
Each time you program a multiple-location transmission
(broadcast), your machine gives you the option of printing
this report to confirm your entries. Information in this report
includes:
• The date the message was received.
• The total amount of time your machine spent receiving the
message (S, R-TIME).
• The Location ID of the One Touch keys and 2 and 3 digit
Speed Dial codes you have selected.
• The Location ID or telephone number of the fax machine
you were communicating with (DISTANT STATION ID).
• The number of the mail box into which the message was
received.
• Telephone numbers you have manually entered.
Message Confirmation Report
This report provides information about your last single-
location fax transmission or polling transmission. Information
in this report includes:
• The number of pages received.
• The result.
• Service codes.
• The date of the communication.
• The total amount of time your machine spent sending or
receiving (S,R-TIME).
Broadcast Confirmation Report
Use this report to confirm the results of a multiple-location
transmission ( broadcast). Information provided on this report
includes:
• The Location ID or telephone number of the fax machine
you were communicating with (DISTANT STATION ID).
• The communication mode.
• The date and time at which the broadcast started.
• The total amount of time used to complete the broadcast.
• For each location, the Location ID, the number of pages
sent and the result of the communication.
• The number of pages.
• The result.
• Service codes.
• If any error occurred during the communication, a portion
of the page, that experienced a problem, prints after the
report.
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Configuration Report
Power Outage Report
The configuration report provides a list of the current
operational settings of your machine. The information
includes:
Your machine has a 72-hour built-in battery backup in the
event of a power failure. If power is interrupted to your
machine, then the power failure may have interfered with
delayed transmissions, messages received into memory or
other communications. As soon as power to the machine is
restored, your machine automatically prints a power outage
report to alert you.
• The current User Function settings (except for One Touch
Parameter settings, which appear in the telephone
directory).
• The Sender ID (ID=), TSI/CSI (TEL NO.), and call back
number currently programmed into your machine.
• Your machine’s current dial parameter settings.
Printing Reports
Printing a Message Confirmation Report
Telephone Directory
After transmission, press the ENTER key once (with no
documents loaded) to see a report confirming your
transmission on your machines display. To print the report,
press the ENTER key a second time.
This report provides a complete listing of all of the telephone
numbers programmed into your machine’s Speed Dial
numbers. The information includes:
• The Location ID and main fax number for each One Touch
key and 2 and 3 digit Speed Dial number.
• The alternate number (ALT#) for each One Touch key.
• The parameter settings for each One Touch key (PRM.
ECHO).
Printing Other Reports
1 Press the Menu/Exit to enter the menu.
2 Press ᮡ to select Report Print, press Enter.
3 Press ᮢ orᮡ until the report you want appears on the
display. Press Enter.
4 Print all the reports you want, then press Menu/Exit to
return to standby mode.
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OK
The communication was completed successfully.
Codes Used in Reports
Result Codes
Result codes indicate the results of communications.
PUNIT
This error code indicates a problem with the printing unit.
Contact your service person.
BUSY
The other machine’s line was busy or there was no answer.
CANCL
R_JAM
A message was erased after being held in memory for 10
days.
A paper jam occurred in your machine while it was
receiving a fax, and it was unable to receive the entire
message in memory.
COMP.
S_JAM
A document jam occurred in the sending fax machine.
A multiple-location transmission was completed.
COVER
STOP
The cover was opened during the communication.
The Stop key was pressed, ending the communication
session.
NO
The transmission or reception failed due to a
communication error.
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Communication Codes
Communication codes indicate the communication mode
was used for a communication.
B.C.
Multiple-location transmission (broadcast).
CALLING
A communication initiated by your machine.
CALLED
A communication initiated by a remote fax machine.
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unsatisfactory. If the print density becomes low even before
your machine displays REPLACE TONER CART, gently wipe
the lens surface of the LED array (see Step 8). If the print
quality does not improve, replace the toner cartridge.
Maintenance
Overview
CAUTION: When you open the top cover, you will see a
!
label that reads: (CAUTION-HOT). This part is
extremely hot–do not touch it.
Replacing the Toner Cartridge
This machine will only operate using toner cartridges
1 Lift up on the document tray and swing it up and out of the
!
specified by OKI for the OKIFAX 5700 and 5900. The
use of any other toner will result in the display of an
operation error and in machine malfunction.
way.
Toner Cartridge Kit - Part# 40815606
The number of pages you can print with one toner cartridge
depends on the type of documents you usually receive or
copy. A toner cartridge will print about 2,500 pages/letter size
of standard business communications at a typical print
coverage of 4% (equivalent of CCITT No. 1 test chart). The
first toner cartridge installed in a new image drum unit will
have a decreased yield because the image drum unit itself has
to be filled.
If your machine displays REPLACE TONER CART, replace
the toner cartridge with a new one. However, if the print
quality is good enough, you can continue to use the toner
cartridge without replacing it until the print quality becomes
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2 Press the release buttons located on both sides of the copy
4 Carefully lift the toner cartridge out of the image drum
unit. For disposal, place it in the plastic bag you received
with your new toner cartridge.
stacker. Lift up the stacker.
Warning: Be careful when handling the toner cartridge.
3 Pull the gray lock lever on the old toner cartridge all the
!
Do not let toner spill onto your clothing or other porous
materials. If you experience any problems with toner,
see the Safety section in “Installation.”
way toward you.
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5 Unwrap the new toner cartridge and gently shake it to
distribute the toner. Then carefully peel the tape from the
bottom of the toner cartridge.
7 Lower the right side down into the toner well.
.
6 Holding the cartridge with the bottom down, insert the left
side into the toner well, placing it under the tab (a).
8 Push the lock lever forward until it stops.
a
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9 Using the cleaning wipe provided with your new toner
cartridge, gently wipe back and forth across the full length
of the LED array.
Replacing the Image Drum
Image Drum Kit - Part# 40433308
If the faxes you receive are light or have vertical streaks in
them and you are not out of toner, or if your machine displays
a CHANGE DRUM message, your machine needs a new
image drum unit. Contact your dealer to order one.
The life of an image drum depends on a number of factors,
including temperature and humidity, the type of paper you
use, and the number of pages per job. The image drum
cartridge should last about 20,000 pages for continuous
printing, up to 14,000 pages at 3 pages per job, and about
9,000 pages at 1 page per job.
10 Close the copy stacker and document tray. Make sure the
Warning: Never expose the image drum unit to light for
cover is firmly closed.
!
!
more than 5 minutes. Never expose the image drum
unit to direct sunlight. Always hold the image drum unit
by the ends. Never touch the surface of the green drum
inside the image drum unit.
CAUTION: When you lift up the document stacker, you
will see a label that reads: (CAUTION-HOT). This
portion is extremely hot–do not touch it.
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1 Turn off the power switch.
4 Firmly lift up to disengage the drum cartridge (with its
toner cartridge), then lift it out. Wrap it in the packaging
materials from your new image drum cartridge, and
discard it.
2 Lift up on the document tray and swing it up and out of the
way.
3 Press the release buttons located on both sides of the copy
stacker. Lift up the stacker.
Please abide by local laws when disposing of a replaced
!
Image Drum cartridge.
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5 Insert the new drum cartridge. Press down firmly on both
Resetting the Drum Counter
Use this function to reset the drum counter when you replace
the image drum and to clear the CHANGE DRUM message.
ends to lock the drum in place.
To reset the image drum counter:
1 Press Menu/Exit to enter the menu.
2 Press ᮢ until the > symbol is beside COUNTER.
3 Press Enter twice.
4 Press Clear twice.
5 Press Menu/Exit to return to standby mode.
Cleaning the Scanner Path
6 Lift out the toner well cover and discard.
To ensure the best possible scanning quality, paper lint and
dust should be cleaned from the area around the contact
image sensor (a) periodically. Open the control panel and
gently wipe off the area over the scanner.
a
7 Install a new toner cartridge. Follow steps in “Replacing
the Toner Cartridge” in this section.
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Obtaining Consumables and
Replacement Parts
Before you order, have the correct part number and
description of the item.
Options
See the Customizing Features and Operations section for more
information on options for your 5700/5900.
• Consult the dealer where you purchased your fax machine.
• Consult an Okidata Authorized Sales and Service Dealer.
• Order toll-free by phone at 1-800-OKIDATA (1-800-654-
3282) using a major credit card.
• Check office supply catalogs or your local stationery store.
Most carry OKI brand supplies.
2 MB Memory Expansion Kit
4 MB Memory Expansion Kit
Network Printer Kit
2nd Paper Tray Kit
Part# 40755302
Part# 40755312
Part# 70034301
Part# 70029401
Part# 70035301
Part# 70031801
MFP Option Kit
• Order on the Internet at
Handset
http://www.okidata.com
Click on the “where to buy” link.
For the latest product and technical support
information, visit the Okidata Web site:
!
Consumables
Toner Cartridge Kit: - Part# 40815606
http://www.okidata.com
Image Drum Kit: - Part# 40433308
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Open the control panel fully, being careful not to
damage the separation rubber.
3 Pull out the jammed document.
Problem Solving
!
4 Return the document tray to its original operating position,
Overview
Clearing a Document Jam
and push down until it locks in place.
5 Turn the power switch back on.
When a document jam occurs, your machine beeps and an
error message appears in the display. If the jammed document
looks like it is positioned straight in your feeder, press the
Stop key to try to feed the document the rest of the way
through the feeder. If this fails, follow the instructions below.
Clearing a Printing Paper Jam
If your machine displays PAPER JAM or NO PAPER when
the paper tray still contains paper, there may be one or more
sheets of paper jammed in the machine. To clear a paper jam,
follow the instructions below.
1 Turn off the power switch.
2 Lift the document tray up and back on its hinges.
If you are experiencing frequent paper jams, it may be
!
!
due to the type of paper you are using. For best results,
select a paper which has been developed specifically for
photocopying or laser printing. Be sure to fan the paper
before loading it into your paper tray.
CAUTION: If you open the top cover, you will see a
label that reads: (CAUTION-HOT). This portion is
extremely hot—do not touch it under any
circumstances.
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1 Turn off the power switch.
4 Grasp the image drum and lift it out of the machine. Set it
aside on a clean, dry surface out of direct sunlight.
2 Grasp the document tray from the bottom and lift up,
swinging it up and back out of the way.
Warning: Do not touch the green drum surface.
!
3 Press on the latches on both sides of the copier stacker
until the cover of the image drum compartment is released
and pops up. Lift up and back, revealing the image drum.
5 Pull out any paper caught inside the machine.
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6 Pull out the paper tray.
8 Load the paper tray, making sure the paper is below the
“Paper Full” marking.
9 Slide the paper tray back into the machine until it latches
in place.
10 Place the image drum unit back into the machine.
11 Close the cover to the image drum compartment pushing
down on it until both latches catch.
12 Return the document tray to working position.
13 Turn the power switch back on.
WARNING: Never expose the image drum cartridge to
7 Remove any paper caught in the feeder and any damaged
!
light for more than 5 minutes. Never expose the image
drum cartridge to direct sunlight. Always hold the
image drum unit by the ends. Never touch the surface
of the green drum inside the image drum cartridge.
paper in the tray.
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Printing a Cleaning Page
Display Panel Messages
If you notice repeating marks or imperfections on your
printouts, try printing a cleaning page before you replace the
image drum.
This section lists the status and error messages that may
appear on your machine’s display panel, and explains what
they mean and how to correct any problem they indicate.
The cleaning page process
Normal Display in Standby Mode
•
•
Removes residual impurities from printing surfaces.
Reduces problems such as repeating marks, blotching,
and shading.
Under normal operating condition, the top line of the display
shows the time and the answering mode – FAX, TEL, PC, T/F
or TAD. The bottom line shows the amount of memory
available.
To print a cleaning page
12:00
FAX
1 Press the MENU/EXIT key to activate the menu mode.
MEMORY FREE 100%
2 Press SHIFT DOWN
continuously until Printer
Cleaning displays.
3 Press Enter. After a moment the cleaning page prints.
Error Messages
14:14: FAX
COVER OPEN
Cover open: The upper cover is not closed. First check to be
sure that the image drum is seated correctly and the toner
cartridge is installed properly. Then, check to see that the
toner cartridge lock lever is pushed completely forward until
it stops. Press down firmly on the cover to make sure it is
closed and latched.
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NO PAPER
CHECK PAPER SUPPLY
TONER LOW
REPLACE TONER CART.
The paper tray is out of paper. Add more paper.
or
PAPER JAM
CHECK PAPER OR PATH
Jam: Paper is jammed feeding from the paper tray into the
printer. Or, paper may be jammed inside the printing
mechanism under the image drum. Check the paper path and
remove any jammed paper–see “Clearing a Paper Jam.”
REPLACE TONER CART.
Toner low: Toner is running low in the toner cartridge.
Replace the cartridge as soon as possible. When you close the
cover after replacing the toner cartridge, the message clears–
see “Replacing the Toner Cartridge”.
14:14 :FAX
CHANGE DRUM SOON
DOCUMENT JAM
CONFIRM AND STOP
ADF error (jam): A document to be faxed or scanned has
jammed in the scanner–see “Clearing a Document Jam.”
Image drum alarm: The image drum is nearing the end of its
projected life. Make sure a new drum is available, and replace
the drum when print quality begins to deteriorate–see
“Replacing the Image Drum Unit”.
RELOAD DOCUMENT
Paper-feed error: A document to be faxed or scanned has not
fed into the scanner properly. Remove the document and
reload it into the document tray.
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PRINTER ALARM 2:TEL
REFER TO USER GUIDE
INVALID TONER CART.
REFER TO USER GUIDE
or
or
This error will occur if an incorrect toner cartridge is
installed. This machine will only operate using toner
cartridges specified by OKI for the OKIFAX 5700/5900. If
you are using the correct toner cartridge, open and close the
cover. If this does not clear the message, turn off the machine
and contact the nearest authorized OKIFAX dealer for
service.
PRINTER ALARM 3:TEL
REFER TO USER GUIDE
PRINTER ALARM 4:TEL
REFER TO USER GUIDE
Open and close the cover. If this does not clear these
messages, turn off your machine and call for service.
Important Note: When you turn off your machine, any
!
received faxes or delayed transmission faxes in memory
are erased.
ERROR77
No ID is entered. This error will occur if the machine is set in
Restrict Access mode, requiring a password to access
machine operations.
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Reading the Print Counters
Problem Checklist
Your machine keeps track of the number of pages it has
printed or scanned. If you are experiencing a problem, a
service person may ask you to check these counters.
Your 5700/5900 is a complex machine with many features
and functions that allow it to operate in different ways. Many
problems you experience may be due to improper
programming. If you are experiencing a problem, read
through the list of problems and solutions before calling your
dealer.
To access the print/scan counters:
1 Press Menu/Exit to enter the menu.
2 Press ᮢ to select Counter, press Enter
3 Press ᮢ or ᮡ to select the counter you want. Press Enter.
4 Press Menu/Exit to return to standby mode.
The display is blank.
Check the power cord to make sure that it is firmly plugged
in and verify that the power switch is in the ON position.
Check your wall outlet to make sure that it has power.
After you have replaced the image drum cartridge, use this
function to reset the drum counter. Refer to “Replacing the
Image Drum Cartridge” for more information.
Nothing happens when you press the control panel keys.
Turn the machine off, wait 10 seconds, then turn it on again.
To reset the image drum counter:
1 Press Menu/Exit to enter the menu.
2 Press ᮢ until the > symbol is beside COUNTER.
3 Press Enter twice.
The display tells you to replace paper even though there is
paper in the paper tray. Make sure that the paper is firmly
stacked in the tray. Check for a paper jam.
4 Press Clear twice.
5 Press Menu/Exit to return to standby mode.
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Your documents jam.
The display shows a communication error.
• Check the document for wrinkles, tears or other damage.
• Make sure there are no staples or paper clips and that the
paper is clean and dry.
This alarm indicates any of a number of problems:
•
•
You may be trying to communicate with an incompatible
fax machine (your machine can only communicate with
ITU-T Group 3 fax machines).
The remote machine may not be able to perform the
function that you want, such as polling or confidential
messages.
• Make sure the document is not wider than your machine
can load.
• Try making a copy of the document on a photocopier and
faxing the copy.
•
•
The remote machine may also be out of paper or
experiencing a paper jam.
Bad telephone line conditions can also cause
communication errors. Try sending the fax again and
check to make sure you are dialing the correct telephone
number.
Your machine won’t dial.
Check the power cord and wall outlet.
Make sure that your telephone line (not your external
telephone or handset) is connected to the LINE outlet on the
back of your machine. If you have an external telephone
connected, lift the handset and check for a dial tone. If you do
not hear one, there may be a problem with your telephone
line. If you do hear a dial tone, your machine may be using
the wrong dialing method (pulse or tone) for your area. If you
hear changing tones instead of dialing pulses and you know
that your area uses pulse dialing, refer to the TONE/PULSE
(MF/DP) user function setting in the Setting Basic Features
section.
•
•
•
You have to dial a prefix number to get an outside line,
or if you are dialing internationally, you may need to
enter a pause (using the Pause One Touch key) after the
dial prefix or international dialing code to tell your
machine to wait for a dial tone.
If you have frequent problems communicating with a
particular remote fax machine, try programming the
number into one of your One Touch keys and then
changing the One Touch Parameters for that One Touch
key (see “Programming Speed Dial Numbers”).
Your machine or the remote fax machine may need
servicing. Try sending a fax to another location to check
your machine.
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You sent a fax but the image the remote fax machine
received was very poor.
to send the fax again. If you still have a problem, try making
a copy of a document on your machine to make sure it is
working properly.
If your document had a lot of small type, complex
illustrations, photos, or was very light or very dark, try
changing your Transmit Resolution and Type of Original
settings (see Loading Documents in the “Basic Faxing
Operations” section). Copy the document on your machine to
see how it will transmit. The problem may be caused by
telephone line interference. Try sending the document again
later.
You tried dialing using One-Touch or 2-3 digit Speed Dial
but nothing happened.
Make sure that something is programmed into the Speed Dial
key you are using. Check the fax number to make sure it was
entered correctly (see the Basic Faxing chapter). When
you are dialing with an 2-3 digit speed dial code, be sure to
press the Speed Dial/Search key before you enter the code.
You keep getting reports you do not want.
Check your user function settings and turn off the reports you
do not want. See the “Customizing Features and Operations”
section.
Your machine does not answer the phone or receive faxes.
First check to see that the power cord is connected to the AC
outlet. Also check the reception mode you are using. Your
machine will not automatically receive faxes in manual
answering mode [TEL]. See “Setting the Answering Mode”
in the Installation section.
You sent a fax but it was received completely blank.
Make sure that you have loaded your document face down.
The image received on your machine was very poor
Your received documents are light or have vertical streaks
on them and you are not out of toner.
Contact the person sending you the fax and ask them to
change their Resolution and Type of Original settings. Ask
the person to make a copy of the document on their fax
machine to ensure that it is working properly. Then ask them
Gently wipe the lens surface of your machine’s LED array
and then see if the machine works properly (refer to
“Replacing the Toner Cartridge”). If your machine still does
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not work properly, remove the image drum unit (refer to
“Replacing the Image Drum Cartridge”), tap the toner
cartridge, and gently shake it 20-30 degrees vertically several
times to redistribute toner. Be careful, some toner may leak
from the cartridge. If this does not work, you may need to
replace your image drum cartridge. Contact your dealer to get
a replacement.
Your machine is connected to a PBX and you can not dial
out.
You must enter your dial prefix before the telephone number
for each number that you dial or program into your machine.
Also, your machine must be programmed for PBX operation
before it will work. See “Connecting to a PBX” in the
Setting Basic Features chapter.
You set your machine for delayed transmission but it did
not send.
You want to answer an external telephone but your
machine always answers first.
Check the display to make sure that you have set your
machine’s clock to the correct time. See "Setting the Date and
Time" in the Setting Basic Features chapter.
If you are using an external telephone, change your
machine’s ring response user function setting. See the
“Customizing Features and Operations” section.
Your machine disconnected before you could answer a
voice request.
Your received faxes sometimes look distorted.
If the document received is wider or longer than the paper
you have loaded into your paper tray, your machine
automatically reduces the length of the document to fit on
your paper. Or, you may have to set the width reduction
function to on. This type of problem could also be
communication related, or the document may have jammed
during scanning. If the document is unreadable, ask the
sender to fax the document again.
You must answer a voice request while the warbling tone is
being emitted. When you hear the warbling tone, pick up the
handset.
Your machine will not poll a remote fax machine.
Call the person at the remote fax machine and make sure that
they have loaded documents and set their fax machine in
polling transmission mode.
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You are constantly receiving unsolicited advertising on
your machine.
Shipping Your Machine
When shipping the machine once it is in use, please follow
the re-packaging procedure below:
Try using the closed network function. See “Rejecting
Unsolicited Fax Messages” in the Advanced Operations
section.
1 Remove the image drum unit with toner cartridge.
2 Place the image drum unit with toner cartridge still
attached into a polyethylene plastic bag (black) and store it
in a cool place away from direct sunlight.
Your machine does not immediately switch to TEL mode
when you make or receive a voice call.
3 Re-package the machine with the image drum unit
Try pressing the Stop key. Your machine will return to
standby mode so that you can converse. This condition may
happen infrequently due to telephone line conditions, or the
type of external telephone used. If this problem happens
often, consult your service representative.
removed.
Warning: DO NOT ship the machine with the image
!
drum unit installed.
4 Call 1-800-OKIDATA (1-800-654-3282) for instructions
to ship your machine to an authorized service center.
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Customer Support Professionals
Service and Support
1-800-OKIDATA (1-800-654-3282)
Toll Free in the U.S. and Canada
Overview
This information is valid for the United States and Canada.
Our Customer Support staff is now available 24 hours a day,
7 days a week. Please be sure that you are calling from a
telephone close to your machine so you can describe your
problem accurately.
Okidata is firmly committed to the satisfaction of our
customers. If you have problem that your customer
documentation cannot solve, contact these sources for service
or support:
Our Customer Support Professionals are trained on all current
OKI products. They can answer your questions regarding:
• Locations of sales & Service Dealer
• Installation of your machine
Your Sales and Service Dealer
Consult the store location where you purchased your fax
machine, or call 1-800-OKIDATA (1-800-654-3282) for the
location of the nearest Authorized OKIDATA Service Dealer.
• Usage/normal maintenance of your machine
• Error message interpretation/solutions
• Parts and Supplies identification
• Consumer relations
• Prices and minimum charges may vary.
• Proof of purchase is required for warranty work. Be sure
to retain your purchase documents.
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The Okidata Customer Information
System
Okidata on the Internet
For the latest product and technical support information, visit
the Okidata Web site:
1-800-OKIDATA (1-800-654-3282)
For quick Answers to commonly-asked question, the Okidata
Information System Automated Attendant is available 24
hours a day, 7 days a week. The system can provide
immediate assistance with:
http://www.okidata.com
• Basic Operating Procedures
• Sales and Service Referrals
• Parts and Consumable Referrals
• Product Information
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Chain Dialing 42
Change Password 59
Cleaning Page 88
Clear Key 10
Index
Closed network 2
Communication Codes in Reports 77
Communication Error 92
Consumables 84
Customer Information 97
Customer Support 96
A
Alarm Indicator 9
Alphabet Keys 12
alternate number 12
Answering Mode
D
Changing 31
Setting 30
Auto Receive Mode 30
Automatic Document Feeder 1
Del Key 12
Delayed Batch Transmission 55
Document Jam 85
Document Tray Polling 63
Documents
B
Bulletin Polling 62
Loading 44
Multiple Page 43
Size 43
C
Drum Counter 83
Dual Access Feature 52
Dual-access 2
Call Forwarding 64
Canceling
Messages Stored in Memory 50
Canceling Delayed Transmissions 56
Caps Key 12
E
chain dial number 12
End of Session Tone 13
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Enter Key 9
Error Messages 88
Error Tone 13
K
Key Select Tone 13
Expanded Memory 3
L
F
LCD Panel 9
Location ID 10
Faxing
Preparing Documents 43
Forward on Paper/ Toner Error 64
Forwarding Calls 64
M
Manual Receive Mode 30
Memory Polling 61
Memory Polling (Bulletin) 63
Memory Reception Mode 31
Menu/ Exit 10
G
Group dialing 1
H
Message Confirmation Report 9
Message Confirmation Report Options 35
MFP PC Interface Kit 3
Help Key 9
Hook Key 10
Hyphen Key 11
N
I
Network Print Kit 3
Network Print Service 3
Norwegian characters 10
Numeric Keypad 10
Image Drum
Handling 15
Replacing 81
Internet 97
Index
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Printing Confidential Faxes 59
Printing of Faxes Polled into Memory 64
Priority Transmission 56
Programming Personal (Confidential) Mailboxes 58
Purchasing Supplies 84
O
Off-Hook Alarm Tone 13
one-touch dialing 12
One-Touch key 11
One-Touch Keypad 11
One-Touch Keypad Latch 11
One-Touch Labels 11
Operation Functions 66
Options 71
R
Redial Key 10
Relay Broadcasting 60
Replacement Parts 84
Reports 73
Other Basic Parameters 34
Active Memory Files 73
Activity 73
Broadcast Confirmation 74
Broadcast Entry 74
Codes 76
Confidential Reception 74
Configuration 75
Message Confirmation 74
Power Outage 75
Printing 75
Telephone Directory 75
Resolution Key 9
P
Paper
Loading 23
Paper Indicator 5
Paper Jam 85
Paper-Size Setting 35
Pause Key 13
pauses 13
Plus Key 12
Polling 2, 61
Power Failures 51
Power Save mode 11
Power Switch 4
Print Counters 91
S
Second Panel 11
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Second Paper Tray 3
Sender ID 10
Service Dealers 96
Service Function Settings 70
Shift Down Key 9
Shift Left Key 9
Shift Right Key 9
Shift Up Key 9
Shipping 95
Tone Key 10
Toner Cartridge
Handling 15
TSI/CSI numbers 11
Type of Original Key 10
U
Umlaut characters 10
unique characters 10
Unique Key 10
Signal Tones 13
Space Key 12
Special character keys 13
Speed Dial 10
Speed Dial/Search Key 11
Speed dialing 1
Start/Copy Key 11
Stop Key 11
V
Viewing Current Settings 66
Supplies 84
T
TEL Jack 1 6
TEL Jack 2 6
Telephone Answering Device Mode 31
Telephone Directory 75
Telephone/Fax Mode 30
Index
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