PrintServer II
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Warranty Information
ZebraNet® PrintServer II
Zebra Technologies Corporation warrants the ZebraNet PrintServer II against defects
in material or workmanship for a period of three years from either (i) the date of
shipment to you by Zebra Technologies Corporation, or (ii) the date of any resale by
you to an end user, whichever is later. Proof of shipment date may be required to
validate the warranty period. This warranty does not cover normal wear and tear, and
shall be null and void if the equipment is modified, improperly installed or used,
damaged by accident or neglect, or improperly installed or replaced by the user. To
qualify for this warranty, the ZebraNet PrintServer II must be returned to the factory or
other authorized service center.
ZEBRA TECHNOLOGIES CORPORATION’S SOLE OBLIGATION UNDER THIS
WARRANTY SHALL BE TO FURNISH PARTS AND LABOR FOR THE REPAIR
OR REPLACEMENT OF PRODUCTS FOUND TO BE DEFECTIVE IN
MATERIAL OR WORKMANSHIP DURING THE WARRANTY PERIOD, OR
ZEBRA MAY, AT ITS DISCRETION, ISSUE A CREDIT FOR ANY SUCH
DEFECTIVE PRODUCTS IN SUCH AMOUNT AS IT DEEMS REASONABLE.
As a condition of this warranty, the user must: (a) obtain a Zebra Return Materials
Authorization (RMA) which will include an RMA number that must be prominently
displayed on the outside of the shipping container (returns without an RMA number
will be rejected by Zebra and immediately returned to you, freight collect); (b) ship the
Product being returned freight prepaid, to the authorized service location; and (c)
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Warranty Information
include with the Product a written description of the claimed defect. Products returned
should be packaged in the original packing and shipping container or comparable
container. In the event the Product is not so packaged or if shipping damage is evident,
it will not be accepted for service under warranty. Surface transportation charges for
the return of the Product to the customer shall be paid by Zebra Technologies
Corporation within the 48 contiguous states and the District of Columbia. The
customer shall pay shipping costs, customs clearance, and other related charges
outside the designated area. If Zebra Technologies Corporation determines that the
Product returned to it for warranty service or replacement is not defective as herein
defined, the customer shall pay all costs of handling and transportation.
Warranty Exclusions and Conditions
The above warranty is in lieu of all other warranties, expressed or implied, oral or
written, statutory or otherwise, including any implied warranty of merchantability or
fitness for a particular purpose. Zebra Technologies Corporation shall not be
responsible for the specific application to which any Products are applied, including
but not limited to compatibility with other equipment. All statements, technical
information and recommendations relating to Zebra Products are based upon tests
believed to be reliable but do not constitute a guarantee or warranty.
ZEBRA TECHNOLOGIES CORPORATION SHALL NOT, UNDER ANY
CIRCUM- STANCES WHATSOEVER, BE LIABLE TO THE BUYER OR ANY
OTHER PARTY FOR LOST PROFITS, DIMINUTION OF GOOD WILL, OR ANY
OTHER SPECIAL OR CONSEQUENTIAL DAMAGES WHATSOEVER WITH
RESPECT TO ANY CLAIM HEREUNDER. IN ADDITION, ZEBRA
TECHNOLOGIES CORPORATION’S LIABILITY FOR WARRANTY CLAIMS
SHALL NOT, IN ANY EVENT, EXCEED THE INVOICE PRICE OF THE
PRODUCT CLAIMED DEFECTIVE, NOR SHALL ZEBRA TECHNOLOGIES
CORPORATION BE LIABLE FOR DELAYS IN REPLACEMENT OR REPAIR OF
PRODUCTS.
No salesperson, representative or agent of Zebra Technologies Corporation is
authorized to make any guarantee, warranty, or representation in addition to the
foregoing warranty.
NO WAIVER, ALTERATION, ADDITION, OR MODIFICATION OF THE
FOREGOING WARRANTY SHALL BE VALID UNLESS MADE IN WRITING
AND SIGNED BY AN EXECUTIVE OFFICER OF ZEBRA TECHNOLOGIES
CORPORATION.
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Warranty Information
Software License Agreement
Software and documentation provided by Zebra Technologies Corporation are
protected by the United States copyright law and international treaty, and therefore
you must treat them like a book, with the exception that you may make copies of the
software to protect yourself against loss of the original.
Your right to use the software and documentation as described below is non-exclusive
and non-transferable. Zebra Technologies Corporation retains ownership of the
software and documentation and all other rights, title, and interest. The software and
documentation may be used by any number of people and may be freely moved from
one computer to another as long as there is no possibility of their being used by more
than one person on more than one computer at the same time.
Machine readable files representing graphics or fonts which you have created
independently may be converted to ZPL format files using the software and such files
may be used, copied onto diskettes or font cards, given away, or sold without paying
license fees to Zebra Technologies Corporation. Pictorial or graphic images and any
machine readable files representing them, may be protected by United States copyright
law and international treaty provisions which prohibits you from transcribing or
scanning such images or using, copying, or converting such files without permission
of the copyright owner. You may not use this software in violation of U.S. copyright
law or international treaty. By using this software, you agree to be bound by these
terms.
Zebra Technologies Corporation warrants the software diskettes to be free of defects in
material and workmanship for a period of 60 days from the date of purchase. In the
event of notification within the warranty period of defects in material and
workmanship, Zebra Technologies Corporation will replace the defective diskette or
documentation. Zebra specifically disclaims all other warranties, expressed or implied,
including but not limited to implied warranties of merchantability and fitness for a
particular purpose. IN NO EVENT WILL ZEBRA TECHNOLOGIES BE LIABLE
FOR LOST PROFITS, LOST DATA, OR ANY OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES CAUSED BY ABUSE OR MISAPPLICATION OF
THE SOFTWARE OR BY ITS USE IN VIOLATION OF THE U.S. COPYRIGHT
LAW OR INTERNATIONAL TREATY.
This product document refers to hardware and software products by their trade names.
ZebraNet™ is a trademark of Zebra Technologies Corporation. The PrintServer II is a
product of Zebra Technologies Corporation. All other designations are trademarks or
registered trademarks of their respective companies.
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Warranty Information
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I have determined that the Zebra print server or product identified as the
ZebraNet PrintServer II
manufactured by:
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109 U.S.A.
have been shown to comply with the applicable technical standards of the FCC
for Home, Office, Commercial, and Industrial use
if no unauthorized change is made in the equipment,
and if the equipment is properly maintained and operated.
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Preface
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Illustration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Browser Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installation Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
PSII Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2 • Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
External PSII. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Illustration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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Table of Contents
Internal PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Illustration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
ZebraNet Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
ZebraNet View Java Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3 • Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Setting Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
ZebraNetView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
ZebraLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Checking PSII Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Checking PSII Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Setting up a ZebraNet Connect IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Windows 95/98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
IPX (NetWare). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Enabling Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Defaulting the PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Test Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
BSD-Style Print Queue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
72
72
System V Queue Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
74
74
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Table of Contents
74
74
File Transfer Protocol (FTP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
78
79
A • PrintServer II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Print Server Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
82
82
91
93
94
B • ZebraLink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alert Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
98
98
108
ZBI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
C • ZebraNet Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
115
ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
ZebraNet Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Open Alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
120
121
125
ZebraNet Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
127
128
132
136
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Table of Contents
• Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
142
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Preface
Contacts
Contacts
You can contact Zebra Technologies Corporation, USA at any of the following:
Visit us at: http://www.zebra.com
Our Mailing Address:
Z e b r a Te c h n o lo g ie s C o r p o r a t io n
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109 U.S.A
Telephone +1 847.634.6700
Facsimile +1 847.913.8766
Z e b r a Te c h n o lo g ie s E u r o p e Lim it e d
Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
Telephone +44 (0)1494 472872
Facsimile +44 (0) 1494 450103
Support
You can contact Zebra support with any questions or problems with your ZebraNet
PrintServer (PSII):
Support email: http://support.zebra.com
Phone number: 847.913.2259
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Preface
About this Document
About this Document
The ZebraNet PrintServer II Guide consists of these chapters:
Title
Content Description
This chapter provides a high-level overview of
the ZebraNet PrintServer II (PSII), installation
instructions, standard network configurations
and how to work with PSII.
This chapter provides information on how to
install PSII (external and internal) and the
ZebraNet Utilities.
This chapter provides you with information
and procedures to work with the most
frequently used PSII features.
This chapter provides you with instructions on
how to configure Novell’s NetWare for printing
to PSII.
This chapter provides information and
instructions on configuring your printer.
Provides information and steps to setup your
PSII to support IPP (Internet Printing
Protocol).
This appendix provides you with details on the
most commonly used features of PSII.
The appendix provides you with detailed
information that allows you to use the
enhanced functionality of your ZebraLink
enabled printer with the PSII.
The appendix provides you with details on
ZebraNet® Utilities, the software suite of
printer administration tools that complements
and enhances both ZebraLink and the ZebraNet
family of connectivity products.
This provides you with solutions to known
issues.
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Preface
About this Document
This is a group of frequently asked questions
(FAQs) about PSII.
This provides a glossary of terms that are
specific to the PSII.
4
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Preface
Document Conventions
Document Conventions
The following conventions are used throughout this document to convey certain
information:
About this Chapter Sections This section lists and describes each main section
of the chapter, including the initial page number of that section. These sections
primarily serve as hyperlink components for the Adobe Acrobat .pdf version of this
guide.
Alternate Color (online only) Cross-references contain hot links to other sections in
this guide. If you are viewing this guide online in .pdf format, you can click the
cross-reference (royal blue text) to jump directly to its location.
Command Line Examples All command line examples appear in Courier font.
For example, you would type the following to get to the Post-Install scripts in the bin
directory:
Ztools
Files and Directories All file names and directories appear in Courier New font.
For example, the Zebra<version number>.tarfile and the /rootdirectory.
Warning, Caution, Important, Note and Example These topics are defined in
the following example:
Warning • Advises you that failure to take or avoid a specific action could result in
physical harm to you or the hardware.
!
Caution • Advises you that failure to take or avoid a specified action could result in
loss of data.
Important • Provides information that is essential to the completion of a task.
Note • Indicates neutral or positive information that emphasizes or supplements
important points of the main text.
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Preface
Document Conventions
Example • Provides an example, often a scenario, to better clarify a section of text.
Illustration Callout Instruction Illustration callout instructions are used when an
illustration contains either information about a dialog box or step(s) to accomplish in a
dialog box.
This illustration callout instruction identifies a section of the dialog box and the other
callout shows steps to follow:
In the Set
Permanent
text-box,
type in the
print
server’s IP
address
When you are
finished, click OK.
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Preface
Related Documents
Related Documents
In addition to the ZebraNet PrintServer User and Reference Guide, the following
documents might be helpful references while using PSII:
Note • Most of these documents are available on our web site.
• Wireless Card Socket Option (WCSO)Install and Users Guide
• The ZebraLink Solution Application White-paper
• ZBI Guide
• ZPL II® Programming Guide Volume One: Command Reference for X.10
• ZPL II® Programming Guide Volume Two: The X.10 Environment
• EPL2 Programmer’s Manual
• Line Mode Programmer’s Manual
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Preface
Related Documents
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CHAPTER 1
Introduction
This chapter provides a high-level overview of the ZebraNet PrintServer II (PSII),
installation instructions, standard network configurations and how to work with PSII.
These are the main topics:
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Introduction
Overview
Overview
The PSII is an optional factory or field-installed device that connects the network and
your Zebra printer. If your printer has ZebraLink, PSII can provide you with a browser
user interface for printer and print server settings. If your printer also has ZebraNet
Utilities, you have even more functionality.
Illustration
This illustration shows the flow of all the components that work with PSII. A table
follows that identifies the components and how they enhance each respective device:
1
3
Printer with PSII only
2
ZebraNet Utilities
ZebraLink enabled printer, with
PSII
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Introduction
Overview
Components
Description
Printer with PSII only
PSII gives your printer these features:
• enables the remote monitoring and configuration
capability of the PSII using a Web- browser.
1
• enables the printer to send unsolicited status mes-
sages via email-enabled devices.
ZebraLink enabled
printer with PSII
A ZebraLink enabled printer with PSII gives you all
the above mentioned features (WebView and Alert),
plus these features:
2
• ZBI ™ (Zebra BASIC Interpreter)—programming
language that works with ZPL II to control and
interpret incoming text and data. This provides you
with the ability to create stand-alone applications
using a printer and peripheral devices, such as a
scale or a scanner, without needing a PC host. Inter-
net-aware ZBI can then transmit data captured by
these devices over your LAN, WAN, or wireless
network by using a Wireless Card Socket (WCS)
option via email or TCP/ IP messaging.
NOTE • PSII can be either field or factory installed
for additional features. For details, see Installation
ZebraNet® Utilities is a suite of software programs for
your computer that works with PSII and enhances the
features of ZebraLink™ resident within ZPL-based
printers. The features include:
ZebraNet Utilities
3
• ZebraNet Alert lets you configure multiple event
alerts per device with different alerts going to differ-
ent people. You are notified of alerts from either
visual or audio cues. You can also generate
advanced alert reports.
• ZebraNet Connect lets you, with Windows, enable
simple printer selection of an IP addressable printer.
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Introduction
Overview
Components
Description
• ZebraNet View allows you to automatically locate
printers. ZebraNet View can search on parameters
such as IP address, subnet, printer model, printer
status, and many other user-defined characteristics.
It also offers powerful device management capabili-
ties.
• ZebraNet View Java Applet is a Java-based version
of the popular ZebraNet View. It lets you enable any
operating system that has a Java enabled browser to
take advantage of the powerful discovery feature.
12
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Introduction
Requirements
Requirements
This section lists the minimum requirements for PrintServer II, which include:
software, browser support, and hardware.
Software
These are the platforms supported by ZebraNet Utilities:
Windows™ NT®, 95, 98, 2000, Me
Novell® Netware®
The ZebraNet View Java Applet is supported by any Java enabled browser:
UNIX®
Linux
Browser Support
Internet Explorer 4.0+
Netscape Navigator 4.08+
Any browser that is HTML 1.1
compliant
Hardware
These are the minimum hardware requirements:
Printers
External
Internal
Internal
Field Upgrade Factory
Xi Series (XiII and XiIII)
R140
•
•
•
•
•
•
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Introduction
Requirements
Printers
External
Internal
Internal
Field Upgrade Factory
PAX Series
Z Series
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Stripe Series
105SL
•
•
105 Se/160S
2746
*
•
2684
DA402, T402
2844 (EPL)
2844 (ZPL)
Ht-146
•
•*
*
•
*
2824
•
* - future releases
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Introduction
Compatibility
Compatibility
This section identifies the various components that are compatible with PSII.
ZebraNet Wireless Card Socket Option (WCSO) The ZebraNet PrintServer II
is fully compatible WCSO.
Software HP JetAdmin, HP Web JetAdmin™, and HP OpenView™ all work with
PSII.
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Introduction
Installation Types
Installation Types
PSII can be factory or field installed, as follows:
Factory Factory installations are for new Zebra printers that are built with the
internal PSII option.
Field Field installations are for Zebra printers already in the field. The PSII option
can be installed on existing printers, as follows:
• External PSII—attaches to the printer parallel port
• Internal PSII—for the appropriate Zebra printers, this option connects directly
to the main logic board
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Introduction
PSII Specifications
PSII Specifications
Network Connection 10BASE-T UTP RJ45 connection. Auto senses IEEE- 802.3,
Ethernet II, IEEE- 802.2, and IEEE 802.2/SNAP frame formats
Printer Connection Bi-directional, IEEE- 1284 Centronics parallel port
User Interface Activity indicator: bi-color display of operational status; Test
button: diagnostic test and configuration printing
Size (external ZebraNet PrintServer II) Length: 3.6” / 91.4mm, Width: 2.5” /
63.5mm, Height: 0.8” / 20.3mm
Weight (external ZebraNet PrintServer II) .5oz / 71g
Power Maximum 250mA at 5.25VDC; Power provided by the printer (Centronics
pin 18, 5VDC at 200mA)
Environment Operating Temperature: 0° to 104°F (0° to 40°C); Storage
Temperature: -4° to 140°F (-20° to 60°C); Operating Humidity: 25 to 85% non-
condensing
Agency Approvals IEC950; Canadian DOC; FCC Class B; C. I. S. P. R. 22-B;
EN50082-1: 1997; and AS/NZS3548
Warranty Three years
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Introduction
PSII Specifications
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Installation
External PSII
External PSII
This section provides you with an illustration of the external PSII and steps on how to
install an external print server.
Illustration
This illustration provides you with a visual of an external PSII. The callouts identify
the important components:
Note • Refer back to this illustration during the installation steps, when necessary.
To install an external PS II, complete these steps:
1. Power down the printer.
2. On the back of the printer, insert the PSII device into the parallel port.
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Installation
External PSII
This illustration calls out the location of the parallel port and provides a blown up
illustration of the parallel port:
3. Secure the wire locks.
4. On the back of the PSII, insert a live 10BASE-T cable into the Ethernet connector.
5. Power on the printer.
An red status indicator blinks during the POST (Power On Self Test) and changes
to green when stabilized.
6. Press the test button located on the side of the PSII. This prints out a configuration
label of PSII:
Note • To determine the minimum label width needed to print a PSII configuration
label, refer the following list of printhead resolutions:
• 600 dpi (1.25 inch)
• 300 dpi (2.50 inch)
• 200 dpi (3.69 inch)
• 150 dpi (5.0 inch)
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Installation
External PSII
This is an example of a PSII configuration label. The callouts identify settings you
need to know. A table follows, and provides a description of each callout.
1
2
3
1
Callout
Description
This shows the IP address, subnet mask, and
default gatewayof the PSII device. IF the IP
addressis set at 0.0.0.0, you will need the serial
number(in callout 3) to set the IP address.
1
This shows all the Novell settings.
2
3
This shows the serial number, hardware
address(MAC address), and firmware version
of the PSII device.
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Installation
Internal PSII
Internal PSII
This section provides you with an illustration of an internal PSII and steps on how to
install it in the Zebra XiII, XiIII, 105SL, and PAX-Series printers.
Important • It is recommended that this installation be performed by a qualified
service technician. The service technician must follow the step-by-step procedure
provided in these instructions.
Illustration
This illustration provides you with a visual of an internal PSII. The callouts identify
the important components:
Note • Refer back to this illustration during the installation steps, when necessary.
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Installation
Internal PSII
To prepare for the installation, be sure you have these tools
available:
• #1 Phillips screwdriver
• 3/32” Allen wrench
Caution • Wear an anti-static wrist strap and attach it to the printer chassis when
performing installations. Printer electronics are susceptible to static discharge.
To install an internal PSII, complete these steps:
1. Turn the printer power off and disconnect the AC power cord.
2. At the rear of the printer, remove the two screws and the blank cover plate or an
existing optional interface board positioned next to the main RS-232 and parallel
interface connectors.
3. To remove the side panel:
• XiII-, XiIII-Series, and 105SL, remove the mounting screws and remove the left
side panel.
• PAX-Series, to access the electronics, remove the mounting screws from the
printer’s PCB access panel and slide the panel out.
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Installation
Internal PSII
.
Note • The parallel port on the back of the printer is not operational when the
internal PSII is installed. The hardware of the PSII mounting bracket covers the
parallel port.
4. Through the mounting slot, insert the ribbon cable and PSII.
5. Fold the cable and the ferrite bead back over the mounting bracket, and connect the
ribbon cable connector into the keyed Interface Data Cable Connector (J4) on the
main logic board.
Confirm that the connector is properly seated and that pin 1 of the Interface Data
Cable Connector is connected to pin 1of J4.
6. Secure the PSII interface board in place with the cover plate screws that you
removed early in this step sequence.
7. Confirm that all small cable connectors are tight.
8. Reinstall the PAX-Series PCB access panel or the left side-panel of the XiII and
XiIII-Series printers that you removed earlier in this step sequence.
9. This kit includes a label printed with the Ethernet MAC hardware address for the
PSII. Remove the backing from the label and affix it to the back of the printer.
10.Reconnect the AC power cord and turn the printer power on.
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Installation
Internal PSII
11. Consult your System Administrator before configuring the PSII for your network!
To establish the network connection, refer to the section applicable to your
network type.
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Installation
ZebraNet Utilities
ZebraNet Utilities
The ZebraNet Utilities is a software suite that consists of various tools that assists you
with configuring the print server, which allows you the flexibility to make changes to
settings, track errors, and more.
Note • You must have Administrator rights on your network to install most of these
utilities. Contact your System Administrator before installing this software.
Important • Is AutoPlay enabled on your computer?
• Yes. Your computer automatically launches the installation.
• No. You need to navigate to the Software>ZebraNet Util>setup.exe
on the CD-ROM and manually launch the installation.
To install the ZebraNet Utilities, complete these steps:
Note • Another option is to visit our web site to download the ZebraNet Utilities.
1. Insert the CD-ROM into the drive.
2. Click Next>.
This illustration shows the dialog box that lets you select the utilities that you want
to install:
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Installation
ZebraNet Utilities
Each of these
have drop-
down menus
to choose
from
Important • If you installed ZebraNet View Java Applet, you must complete the
3. In the ZebraNet Utilities dialog, select the features you want to install and click
Next>.
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Installation
ZebraNet Utilities
This illustration gives you the chance to reset your installation settings:
4. In the ZebraNet Utilities dialog you have the option to review and make any
changes to your installation settings. When you are satisfied with your installation
settings, click Install.
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Installation
ZebraNet Utilities
This dialog appears when the installation is complete:
5. Click Finish.
Important • When the installation is complete, you need to restart your system for
the changes to take place.
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Installation
ZebraNet View Java Applet
ZebraNet View Java Applet
If you selected ZebraNet View Java Applet when you were installing the ZebraNet
Utilities, you need to complete a few installation steps to work with this utility.
To install ZebraNet View Java Applet, complete these steps:
1. From the task bar, select Programs>ZebraNet Utilities>ZebraNet View Java Applet
1.0.
This Security Warning dialog opens:
2. To begin the install, click Yes.
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Installation
ZebraNet View Java Applet
The Select Java Plugin Installation dialog opens:
3. Make the selections that apply to your environment, and click Install.
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Installation
ZebraNet View Java Applet
The Software License Agreement opens.
4. Read the License Agreement. To continue with the install, click Yes.
5. When the installation is complete, click OK.
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Installation
ZebraNet View Java Applet
The Java view opens:
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CHAPTER 3
Getting Started
This chapter provides you with information and procedures to work with the most
frequently used PSII features. PSII offers many features, but how you access and work
with them is dependent on your environment.
These are the main topics:
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Getting Started
Before you begin
Before you begin
Before you begin, you need to get information from the PSII configuration label.
Important • Be sure that the printer is powered down.
To print a PSII configuration label, complete these steps:
1. Turn on the printer and let it complete it's power up cycle.
2. Let the PSII complete it's POST cycle.
3. When the first few steps are done, on the PSII push in the Test button and hold it
in for a few seconds, then release it.
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Getting Started
Before you begin
A PSII config label prints. Your configuration label will look similar to this
example:
4. From the configuration label, you need to get these numbers:
• ADDRESS (IP address)
• SUBNET MASK
• DEFAULT GATEWAY
• SERIAL NUMBER
• HARDWARE ADDRESS(MAC address)
5. On the configuration label that prints out for your PSII device, circle the above
38.
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Getting Started
Assigning an IP Address
Assigning an IP Address
Before you can begin working with PSII, you must get or assign an IP address for the
PSII device.
Important • Throughout the step sequence in this chapter, there are some features
that require the default User ID and/or default password. If you are prompted, these
are the defaults:
• User ID: admin
• Password: 1234
Assigning an IP address with DHCP
If your network uses DHCP, the necessary configuration information be set on the PSII
when the unit initially connects to the network and is turned on. Check with your
Network Administrator to see if your network uses DHCP.
Assigning an IP address without DHCP
If your network does not use a dynamic IP addressing system (such as DHCP) you
need to set the IP address of the PSII.
ZebraNet View
ZebraNet View is the Windows based print server management and configuration
utility that came with your PSII.
Important • The remaining sections are dependent on the successful installation of
To assign an IP address using ZebraNet View, complete these
steps:
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Getting Started
Assigning an IP Address
1. From the task bar select Start>Programs>ZebraNet Utilities>ZebraNet View.
Important • On the illustration that follows, take note of the H/W address column
and Serial # column. Compare what you see in ZebraNet View with the
configuration label you printed out.
The ZebraNet View dialog appears:
2. Compare the H/W Address on the PSII configuration label to the H/W Address
column on the screen to find the PSII you are working with.
3. When you located your PSII, select it.
4. From the menu bar, select PrintServer>Configuration.
Important • If the PSII does not have an IP address, it shows in the main screen
with an IP of 0.0.0.0. If, after 2 minutes, you do not assign an IP Address, the PSII
defaults to IP Address 192.168.254.254 or 198.102.102.254 (this depends on your
firmware version).
5. IF your PSII does not have an IP address, complete these steps:
• Find your PSII and right-click it.
• In the small dialog that opens, enter an IP Address, click OK.
• The Print Server Configuration dialog opens.
• Set the Subnet Mask (required). Set the Default Gateway (optional).
• Click OK.
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Getting Started
Assigning an IP Address
The Print Server Configuration dialog appears:
6. Type a new IP address in the text-box illustrated above.
7. Enable the Set Permanent radio button.
To set the subnet, complete these steps:
8. From the ZebraNet View menu bar, select PrintServer>Configuration.
9. Click the TCP/IP tab.
10.From the Print Server Configuation>TCP/IP tab, in the Subnet Mask text-box,
type in your subnet mask.
11. Confirm it is accurate, and click OK.
To set the default gateway, complete these steps:
These steps are Optional.
1. From the ZebraNet View menu bar, select PrintServer>Configuration.
2. Click the TCP/IP tab.
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Getting Started
Assigning an IP Address
3. From the Print Server Configuation>TCP/IP tab, in the Default GateWay text-box,
type in your default gateway.
4. Confirm it is accurate, and click OK.
Setting the IP address in a non-Windows environment
These steps can be used with all printers. However, the LCD instructions are for XiIII
units.
To assigning an IP address from the printer LCD Display,
complete these steps:
Important • Your PSII must have firmware 6.3 and higher and your Zebra printer
must have firmware x.10 or higher with an LCD.
1. Power on the printer and allow two minutes for all systems to complete self test. If
you do not have a network cable in the port, the print server prints configuration
label when it is ready.
2. On the printer front panel, press SETUP/EXIT.
3. On the printer front panel, press PREVIOUS twice until you reach the network
settings menu items.
4. You can edit any of the following network setting in order to communicate with
PSII in your network environment.
Important • To change any of these settings, you need to use the default password:
1234.
• default gateway (default setting of 000.000.000.000)
• subnet mask (default setting 255.0.0.0)
• ip address (if initial default setting is 0.0.0.0, after two minutes this defaults to
198.102.102.254 or 192.168.254.254 - depends on firmware version)
• ip protocol (gleaning only, rarp bootp, dhcp, dhcp and bootp, all)
• ip resolution (dynamic, permanent) The printer menu item IP RESOLUTION
must be set to PERMANENT if attempting to assign the IP Address from the
front panel
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Getting Started
Assigning an IP Address
Assigning an IP address via a telnet session
If your environment is not Windows-based, this section is for you. However, this
method can be used in a Windows environment too.
The methods used are: Static Route and Gleaning.
Important • This applies to any TCP/IP capable work station/ host networked with
the Zebra printer. Both the work station/host and the printer server must be on the
same network segment.
Before you can telnet to the print server and configure the device you must first assign
the print server a temporary IP address.
Static Route: To use this method, complete these steps:
1. Power on the printer and wait for two minutes to allow for device selftest.
During this time the PSII performs an address broadcast. If no address is assigned
to the unit (via DHCP or Bootp), it uses a default address. The default address used
varies with the version of firmware the PSII is using. Print the PSII configuration
label to confirm the address.
2. You can use the route addcommand to place the default IP address into the
workstation's network routing table.
Example • In the next step, **** is the IP address on the PSII configuration label.
3. At the workstation/host command prompt (in Windows, go the DOS prompt) type:
route add **** "IP address of the workstation" 0
Note • The zero (0) placed at the end of the "route add" command is optional on
some systems.
4. Telnet to the PSII by typing:
"telnet xxx.xxx.xxx.xxx"
The password is 1234
5. When finished, you can alter the appropriate settings. When complete do a reset
and allow completing of the PSII selftest before proceeding with any
communications activity.
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Getting Started
Assigning an IP Address
Gleaning: To use this method, complete these steps:
A method where the print server uses the IP Address of the first ping packet that is sent
to its Hardware Address.
1. Add an entry to the ARP table that assigns an IP address to an Ethernet (Hardware)
address.
The syntax for this command is: arp -s " temporary ipaddress of
print server" "MAC Address (print server hardware
address) "
Example • You would type: arp -s 10.3.50.59 00-40-68-1D-B9-86
2. Power cycle the printer.
3. As the printer reboots, begin a continuous ping to the address assigned previously.
Note • Most UNIX systems use a continuous ping.
To use a continuous ping from a Windows host you must issue the
command: ping -t "ipaddress".
4. When the PSII begins to respond, stop the ping activity.
In Windows, Ctrl + C, halts the pinging.
5. Telnet to the PSII and assign the appropriate IP address, subnet mask and gateway
if applicable.
6. Once this is complete, reset the PSII.
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Getting Started
Setting Alerts
Setting Alerts
It is important to understand the relationship between the PSII and the printer when
you are establishing Alerts. Here are the relationships you need to be aware of:
• Non-ZebraLink enabled printers—can send Alerts on only a specific set of
printer conditions.
• ZebraLink enabled printers—can access a wider variety of Alerts.
ZebraNetView
To set alerts (traps) using ZebraNet View, complete these
steps:
1. In the ZebraNet View dialog, from the menu bar select Print Server>Configuration.
2. Click the SNMP Traps tab.
The Printer Traps check boxes are the Alerts you can set from ZebraNet View.
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Getting Started
Setting Alerts
3. Enable the alters (printer traps) you want to set here and click OK.
4. To monitor the alerts you established, from the task bar select Start>ZebraNet
Utilities>ZebraNet Alert.
The ZebraNet Alert dialog opens:
ZebraLink
To view Alert Setup, complete these steps:
1. From the Printer Home Page, click Alert Setup.
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Getting Started
Setting Alerts
This view opens:
2. To add an alert, click Add Alert Message.
3. Select accordingly.
4. You can use ZebraNet Alert to monitor alerts set through a ZebraLink enabled
printer.
From this web page you can add alert messages to notify you when a printer is out of
paper, needs a ribbon, and so on.
Establishing Email Alert Messaging
ZebraNet Alert supports email notification of printer errors sent directly to any valid
email address. You can have multiple email addresses set up for routing different error
messages, or split notifications between email and other network management tools.
To begin receiving email notification of errors, complete these
steps:
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Getting Started
Setting Alerts
1. From the browser, in the address text-box type in the printer’s address.
The Printer Home Page opens.
2. From the Printer Home Page, click Alert Setup.
The Alert Setup page shows a list of message notifications and their respective
destinations (if no notifications are listed).
3. From the Alert Setup page, email notification can be set up. Click Add Alert
Message.
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Getting Started
Setting Alerts
The Add Alert Message page opens:
.
Important • The printer only accepts the last configuration made.
4. Specify the condition to send over email. For example, HEAD ELEMENT BAD
or PAPER OUT.
5. Enter a valid email address for the messages to be sent.
Example • printers@helpdesk.comor admin@yourcompany.net(the
Port field can be ignored for email setup).
Warning • A password is required. If you forget to enter the password, the alerts
you just set are deleted.
!
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Getting Started
Setting Alerts
6. Click Add ALERT Message. Here you can continue to add more settings or, if
finished, save the current settings.
7. From the Printer Home Page, select PrintServer Settings>Network
Communications Setup.
8. Click SMTP Email Alerts.
9. Specify your SMTP server address.
When these steps are done, you can begin receiving email notification messages.
To monitor PSII alerts, complete these steps:
1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet Alert.
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Getting Started
Setting Alerts
The Active Log dialog opens, displaying a list of all the logged alerts:
2. From this dialog you can track the activity of printer statuses.
3. From menu bar, you can explore all the other features, such as Reports.
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Getting Started
Checking PSII Configuration Settings
Checking PSII Configuration Settings
This section provides steps on how to check PSII’s configuration settings using
ZebraNet View.
ZebraNet View
To check configuration settings, complete these steps:
1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View.
The ZebraNet View dialog opens:
2. From the menu bar, select Print Server>Configuration.
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Getting Started
Checking PSII Configuration Settings
The Print Server Configuration dialog opens:
3. From this dialog you have multiple tabs to choose from. Each tab contains various
configuration settings that you can change.
Checking PSII Configuration
This section provides steps on how to check PSII’s configuration settings using its web
pages.
To access the print server settings, complete these steps:
1. Open a web browser.
2. In the Address text-box, type your printer’s IP address, then press Enter.
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Getting Started
Checking PSII Configuration Settings
Your browser view looks similar to this:
3. From the Printer Home Page, click Print Server Settings.
The default User ID and password are required.
Important • The illustration of the Printer Server Settings page is based on a ZPL
printer. If you have a EPL printer, the menu options on the Print Server page are
slightly different.
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Getting Started
Checking PSII Configuration Settings
The Print Server Configuration Page opens:
To access the print server settings, complete these steps:
1. From the Print Server page, click Print Server.
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Getting Started
Checking PSII Configuration Settings
The Print Server Configuration page opens:
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Getting Started
Setting up a ZebraNet Connect IP
Setting up a ZebraNet Connect IP
ZebraNet Connect allows you to send jobs to PrintServers that use Dynamic IP
addresses (DHCP). It also notifies you of printer errors, such as paper out or head
open. When print jobs are printed through ZebraNet Connect, they are sent directly to
PSII and are not routed through a network server, resulting in a reduction of network
traffic.
Note • The DHCP feature of ZebraNet Connect can re-discover a PrintServer on the
local subnet, even when its IP address might be changing (e.g. when using DHCP
for IP address resolution). The PrintServer is relocated by its port name as
configured through ZebraNet View (the default name is Serial Number-Port
Number). This feature is enabled on the local subnet only. A non-local PSII device is
not re-discovered if the IP address changes.
If you have printing problems while using the PSII Connect printing port, you may
check the status of the port or change its settings through the printer Properties dialog.
• For Windows 95/98, select Port Settings under the Details tab.
• For Windows NT 4.0 or Windows 2000, select Configure Port under the Ports tab.
Windows NT 4.0/Windows 2000
If you are using the Windows NT 4.0 or Windows 2000 operating system, use the
following procedure to set up a printer port for the PSII.
1. From the task bar, select Start>Settings>Printers.
2. Select the Windows printer to use when printing with the PSII.
3. From the menu bar, select File>Properties.
4. To add a PSII Connect port, in the Ports tab select Add Port.
5. From the list of Available Printer Ports, select ZebraNet Connect Monitor as the
type of port to add, and click New Port.
Note • If PSII Connect is not listed, verify the ZebraNet Connect software has been
properly installed.
You enter into the Add ZebraNet Connect Port screen where there is a list of all
PSII devices available on the local subnet.
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Getting Started
Setting up a ZebraNet Connect IP
• The TCP/IP monitor only searches the local subnet.
• The IPX/SPX monitor retrieves all devices found in the NetWare bindery.
6. If the port you want to add is listed in the Ports Available on Local Subnet window,
select the port name. If the port you want to use is not listed, you can:
• Select Cancel and repeat step 5 to rediscover the print servers.
• In ZebraNet Connect for IPX/SPX, click Search and enter the PrintServer’s
Network Number and Hardware Address.
In ZebraNet Connect, click the Locate Non-local Device button and enter the static
TCP/IP Address used for the PSII.
Note • The ZebraNet Connect for TCP/IP DHCP discovery feature relocates a PSII
device on the local subnet by its port name, even if the IP address changes. This
feature is enabled on the local subnet only. A non-local PSII device is not re-
discovered if the IP address changes.
7. Click Add.
8. To close the Printer Ports dialog, click Cancel.
9. To save the configuration, click OK.
Now you can use ZebraNet Connect. Whenever you print to the Windows printer
configured with ZebraNet Connect, your print job will go directly to the ZebraNet PSII
port.
Windows 95/98
To setup a PSII port using Windows 95 or Windows 98,
complete these steps:
1. From the task bar, select Start>Settings>Printers.
2. Select the Windows printer that you want to print with PSII Connect.
Note • Under Windows 95, you have to set up the printer for a local port first, then
open Properties from the File menu and continue with the configurations.
3. From the file menu, select File>Properties.
4. To add an PSII Connect port, in the Details tab select Add Port.
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Getting Started
Setting up a ZebraNet Connect IP
5. From the Add Port dialog, select Other, then select the ZebraNet Connect Monitor
as the type of port to add.
6. Click OK.
Note • If PSII Connect is not listed, verify the software has been properly installed.
The Add ZebraNet Connect Port screen appears. There is a list of all PSII devices
discovered on the network.
• The TCP/IP monitor searches only the local subnet.
• The IPX/SPX monitor retrieves all devices found in the NetWare bindery.
7. If the port you want to add is listed in the Ports Available on Local Subnet window,
select the port name. If the port you want to use is not listed, you can:
• Select Cancel and repeat step 5 to rediscover the PSII devices.
• In PSII Connect for IPX/SPX, click Search and enter the PSII’s network
number and hardware address.
• In PSII Connect, click the Locate Non-local Device button and enter the static
TCP/IP address used for the PSII.
8. Click Add.
9. To save the configuration, click OK.
Now you can use PSII Connect. Whenever you print to the Windows printer
configured with PSII Connect, your print job will go directly to the PSII port.
IPX (NetWare)
ZebraNet Connect for IPX/SPX is a utility that allows simple, direct, IPX/SPX
printing from your computer to a printer attached to a ZebraNet PSII. Print jobs printed
through the ZebraNet Connect utility are sent directly to the PSII and do not require a
NetWare server, resulting in a reduction of network traffic.
If you have printing problems while using the PSII Connect printing port, you can
check the status of the port or change its settings under the printer Properties window.
• For Windows 95/98, select Port Settings under the Details tab.
• For Windows NT 4.0 or Windows 2000, select Configure Port under the Ports tab.
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Getting Started
Setting up a ZebraNet Connect IP
Notify on Printer Error—This feature checks the printer status prior to printing
the job. If a printer error is detected (e.g. printer off-line), the error description is
given.
Notify When Printed—This feature provides an alert when your job is active on
the printer. This is useful if the printer is unusually busy.
Description—An optional field where you can list any useful information about
the printer port, such as location.
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Getting Started
Enabling Protocols
Enabling Protocols
You can enable protocols using ZebraNet View or the browser view.
WebView
To enable protocols using WebView, complete these steps:
1. Open a web browser.
2. In the Address text-box, type your printer’s IP address, then press Enter.
Your browser view looks similar to this:
3. From the Printer Home Page, click Print Server Settings.
The default User ID and password are required
4. From the Print Server page, click Print Server.
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Getting Started
Enabling Protocols
The Print Server Configuration page opens:
5. From the Print Server Configuration page, click Enabled Protocols.
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Getting Started
Enabling Protocols
The Protocol Configuration page opens:
6. Select the protocols you want to enable, click Submit Changes.
You get a confirmation to reset the unit for changes to take place.
ZebraNet View
To enable protocols using WebView, complete these steps:
1. From the task bar select Start>Programs>ZebraNet Utilities>ZebraNet View.
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Getting Started
Enabling Protocols
The ZebraNet View dialog appears:
2. From the ZebraNet View menu bar, select Print Server>Configuration.
3. Click the Protocols tab.
The Protocols tab opens:
4. Select the protocols you want to enable, click OK.
5. A confirmation appears. To accept changes, click OK.
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Getting Started
Defaulting the PSII
Defaulting the PSII
This section provides you with instructions to default PSII to factory settings.
ZebraNet View
To default PSII to factory settings using ZebraNet View,
complete these steps:
1. From the task bar select Start>Programs>ZebraNet Utilities>ZebraNet View.
The ZebraNet View dialog appears:
2. From the menu bar, select Print Server>Reset.
The Reset Print Server dialog opens.
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Getting Started
Defaulting the PSII
3. Select the settings you want to reset, Click Restore.
WebView
To default the PSII to factory settings, complete these steps:
1. From the ZebraNet PrintServer view, click Factory Print Server Settings.
The Restore to Factory Defaults view opens:
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Getting Started
Defaulting the PSII
2. Enable the check box of the settings you want to reset, and click Submit
Changes.
Important • With the reset command on its way to the PSII, the HTTP connection
is unavailable while the PSII re initializes. You need to wait a few seconds before
trying to reestablish a connection.
Test Button
To default the PSII to factory settings, complete these steps:
1. The print is turned off.
2. With the printer turned off, press and hold the Test button on the PSII device and
power up the printer.
3. The status indicator tells you when PSII has been reset to factory defaults, as
follows:
• If an active network cable is connected to the PSII, the status indicator turns
solid green. When this happens, you can release the Test button.
• If there is not an active network cable connected to the PSII, the status
indicator flashes green. When this happens, you can release the Test button.
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NetWare Print Configuration
Printing in PServer Mode
Printing in PServer Mode
To configure in Novell’s NetWare for printing to the PSII,
complete these steps:
Important • You must have PSII installed before you proceed with these steps.
1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View.
2. Create a ZebraNet object by doing the following steps:
• From Novell’s NetWare Administrator, select the container that you want the
object created in. See example:
Example • To create an object that is subordinate to sales, choose SALES.
• From the menu bar, select Object>Create.
If the Create option is grayed, you do not have sufficient rights, or you
selected a leaf object.
• From the Class of New Object list box, choose ZebraNet PrintServer II. If the
class of the object you want to create is not listed, you cannot create it in the
container you selected.
• Click OK.
• Define filter and sort criteria for displaying a list of ZebraNet devices to
choose from.
• Click OK.
• Enter a name for the new ZebraNet object.
• If you want to rename on the PrintServer II devices, select the one you want to
rename, and click Create.
3. Find your object in the Directory Tree, and double-click to open.
4. From the Assignments page, select Assign.
5. Select New, and click the Directory Tree icon.
6. From the Browse Context dialog, double-click the browse arrow.
7. Find the Context container you want, and double-click it.
It auto-fills into the context field.
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NetWare Print Configuration
Printing in PServer Mode
8. Enter the printer name you want, and click OK.
9. Next to the Print Que dialog, click New and click on the directory tree.
10.Repeat steps 6 and 7.
11. Type in the print que name that you want, and click on the Directory Tree icon.
12.In the Volume dialog, double-click on the volume you want, and click Create.
The Print Que is listed with the name of your context as an extension.
13.Click OK, and then click OK again.
Wait for the print server to reset.
14.To refresh your Directory Tree, double-click on your context twice.
You now see the Object, Printer Name, and Print Que that you created.
To attach a generic text driver to print to the PSII configured in
NetWare, complete these steps:
1. On Add Printer double-click, and click Next.
2. Select Network Printer, and click Next.
3. Click Browse and click on the context.
You can see the que and printer that you created.
4. Select the Que, and click OK.
The Network path (que name), auto-fills.
5. Click Next.
6. Select Generic for Manufacturer of printer, and click Next.
7. Select Keep Existing Driver, and click Next.
8. Enter the printer name you want and click Next.
9. Select No for printing a Test Page, and click Finish.
10.From the Printers dialog, double-click on your new printer and set it as the default
printer.
11. Open Notepad, create ZPL (Zebra Programming Language) file and print.
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NetWare Print Configuration
Printing in PServer Mode
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Printing Configurations
BSD-Style Print Queue
BSD-Style Print Queue
Configuring the Print Queue
For remote BSD-style LPD printing, add the PSII as a remote printer in the /etc/
printcap database to each host printing to the PSII. You can add printcap options as
needed. If you are unfamiliar with these options, consult the printcap documentation.
Important • You must be logged in as root.
The entry looks similar to this:
local_print_queue_name|[printer_model_and_manufacturer]
:\
:lp=:mx#0:rm=ZebraNet_name:\
:rp=remote_print_queue_name:\
:sd=path_to_spool_directory:lf=just log_file_name
local_print_queue_name—This defines the name of the printcap entry. It is
used by the LPR/LPD utilities to specify which printcap entry is being referenced.
Additional printcap entries can be added as needed for different queue types. Each
entry must have a unique local_print_queue_name and a different spool directory to
work properly. When you are ready to print, use the local_print_queue_name that
matches the data type of the file to be printed.
ZebraNet_name—This is the name (alias) of the ZebraNet PSII. This must be the
same name as entered in the /etc/hosts file or your NIS or DNS system. An IP address
may also be used here.
remote_print_queue_name—This entry determines the ZebraNet port where
the print job will be printed and optionally specifies ASCII printing.
path_to_spool_directory—This is the path to a directory where the print jobs
will be spooled for this queue. You must create a unique spool directory for each
printcap entry.
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Printing Configurations
BSD-Style Print Queue
log_file_name—This is the path to a file where error information from the LPD
will be logged.:
Example • Your printcap entries might look similar to this:
Ascii_files|form.feed.Queue_on_Port_2:\
:lp=:mx#0:rm=pserver1:rp=MYQUEUEFF2:\
:sd=/usr/spool/myqueueff2:\
:lf=/usr/spool/myqueueff2/queue.log
Important • Each printcap entry must have a different spool directory to work
properly.
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Printing Configurations
System V Queue Installation
System V Queue Installation
Configuring System V for ZebraNet Printing
This section describes the configuration of the printing system on the UNIX operating
system. For clarity and brevity, the following specific names are used to represent
general devices or concepts.
lj4—The local queue name on the UNIX system that PSII print jobs are directed to.
ZEBRAPRINTER—The host name of the remote system that is the PSII device. For
example, to Telnet to the PSII and invoke the PSII configuration utility, you would
enter:
Telnet ZEBRAPRINTER
A host name is not required for the PSII – the IP address can be used.
yourqueuename—This is the name of the queue on the ZebraNet and must end
with 1, 2, 3, or 4, depending on the port selected to service the print jobs. If FF, LF or
NF are the last two letters of the queue name, the job is converted accordingly.
Prerequisites
Before you proceed, the following prerequisites must be met:
• The name ZEBRAPRINTER and the IP address assigned to the PSII are in the /etc/
hosts file on the UNIX system.
• The LPD must be running on the UNIX system.
UNIX Configuration
To configure the UNIX machine so users can spool print jobs to
the PCL print queue on the ZebraNet named ZEBRAPRINTER,
complete these steps:
1. Login to the UNIX machine as root.
2. Type lpsystem -t bsd ZEBRAPRINTER.
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Printing Configurations
System V Queue Installation
3. Type lpadmin -p lj4 -s ZEBRAPRINTER!yourqueuename - I
any.
4. Type accept lj4.
5. Type enable lj4.
6. Try printing by entering the command lp -d lj4 [filename].
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System V Queue Installation
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CHAPTER 6
Using Printing Protocols
In this chapter you are given steps to setup your PSII to support IPP (Internet Printing
Protocol). Also, an exercise is provided to experiment with FTP (File Transfer
Protocol) support.
These are the main topics in this chapter:
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Using Printing Protocols
Internet Printing Protocol (IPP)
Internet Printing Protocol (IPP)
Important • You must have IPP support on your system.
IPP is an application-level protocol that is used for distributed printing over the
Internet. Using IPP from any standard IPP client, you can transfer jobs to a printer that
is connected to your ZebraNet PSII device and the Internet.
Important • IPP support is not available on all PSII printers. To be certain you are
running the latest version of firmware, visit our web site.
To setup your PSII to support IPP, complete these steps:
1. Open a browser.
2. Enter the PSII IPP URL as follows:
http://xxx.xxx.xxx.xxx:631/ipp/port1
xxx.xxx.xxx.xxx = the IP address of the PrintServer II
device
:631 = a fixed value
/ipp = a fixed string designating IPP
/port1 = a fixed value
Example • Your address might look like this:
http:198.60.248.120:631/ipp/port1
Note • Since IPP does not have an official standard, usage depends entirely on the
quality of the IPP client and server.
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Using Printing Protocols
File Transfer Protocol (FTP)
File Transfer Protocol (FTP)
Embedded within the PSII is an FTP server application that processes file transfers
from a host computer to the printer.
If the printer is on a network, label formats can be generated and data can be
transferred without setting up a print queue.
To send information to the printer in a Windows environment,
try this alternative exercise:
1. In a text editor, generate the following ZPL II code:
^XA
^FO100,100
^CF0,55^FDZebra Technologies^FS
^XZ
2. Save the file and name it test.txt.
3. Open the MS-DOS Command Prompt and type:
ftp <IP of PrintServer II>
Example • The IP address of your PSII device is 12.3.4.123, you would type:
ftp 12.3.4.123
This opens a session with the FTP server.
4. Type your user name and press Enter.
5. Type:
put test.txt
This transfers test.txtto the printer, and the printer generates a label.
6. To terminate the FTP session, type:
quit
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Using Printing Protocols
File Transfer Protocol (FTP)
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PrintServer II
Print Server II
Print Server II
This section covers features available for the PSII only, not the printer’s features.Some
of the features you access in this section will prompt you to enter the default user ID
and password, as follows:
• User ID: admin
• Password: 1234
The options on the Print Server page varies. ZPL and EPL printers Print Server
settings vary slightly.
Note • The difference between ZPL and EPL is this:
• ZPL—If you have a ZPL printer, you are initially prompted to the
Printer Home page, and from there, you select Print Server Settings.
• EPL—If you have a EPL printer, you are immediately prompted to the
Print Server page.
Status and Configuration
The steps that follow are based on the navigation of a ZPL printer using firmware X.10
or higher.
To access the print server settings, complete these steps:
1. Open a web browser.
2. In the Address text-box, type your printer’s IP address, press Enter.
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Your browser view looks similar to this:
3. From the Printer Home Page, click Print Server Settings.
Important • The illustration of the Printer Server Settings page is based on a ZPL
printer. If you have an EPL printer, the menu options on the Print Server page is
slightly different.
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The Print Server Configuration page opens:
5. In the Print Server Configuration page, you have a menu to choose from. The table
that follows, identifies what each menu option page looks like:
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Enabled Protocols
Modifies the protocols to be utilized.
NetWare, HP JetAdmin, or both.
Enabling HP JetAdmin Support allows
status from the Zebra device to display in
Hewlett-Packard's HP JetAdmin utility
Netware
Preferred Tree—Enter the tree that the
printer is in.
Print Server Name—Enter the name of the
printer.
Disable NetWare SAP—Enables or
disables the broadcast SAP (Service
Advertising Protocol) messages. Typically,
SAP is enabled. If SAPs are disabled, the
print server does not appear in the bindery
and is not discovered by ZebraNet View.
Disabling SAPs reduce network traffic,
however, SAPs should only be disabled on
networks using NDPS exclusively or
NetWare 5 over the IP protocol.
NetWare Frame Format—You can select
how the frames for the data packets are
assembled. The default is Automatic
Sensing.
For details, see Help.
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TCP/IP Configuration
You can change the TCP/IP Configuration
of the PSII.
For details, see the help file.
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TCP/IP Logical Printing Ports
Logical printers allow you to set up
multiple pre- and post-processing
configurations for each output port. Each
logical port configuration can do the
following:
• Add user-configured strings before and
after the print data.
• Remove unwanted characters from the
beginning of the print data.
• Four logical printer configurations are
supported for each output port on the
printer. The configurations can be assigned
to any port, and all of these configurations
can be assigned to a single output port.
System (SNMP)
This feature gives you the ability to
manage multiple devices on a network, be
it printers, computers or other network
attached devices.
On this page you can define the SNMP
system name, system location (PS
description), and other SNMP settings for
your print server.
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IPX Alerts (Traps)
IPX (Internetwork Packet Exchange) is
Netware’s network-layer protocol that
handles networking addressing, routing,
and packets.
This feature has you enter the IPX Network
Address and IPX Node Address that traps
will be sent to.
To broadcast traps to all addresses on all
networks, enter FFFFFFFF in the IPX
Network address field and
FFFFFFFFFFFF in the IPX Node Address
field.
To broadcast traps to all addresses on a
specific local network, enter the network
number in the IPX Network Address field
and then FFFFFFFFFFFF in the IPX Node
Address field.
To disable traps, set all destination
addresses to 0.
SMTP Email Alert Configuration
This feature allows you to enter data
regarding System Information on the
network that is being used. Typically, a
Network Administrator would use this.
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Web Admin
This page allows you to configure the
Admin name and password. Links to
upgrades and support information can also
be altered.
POP3 Email Printing
This features helps you set up the print
server to receive email messages that can
contain formats that can be printed. The
POP3 settings need to be set to retrieve
emails from the email server.
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Print Server Status
From the Print Server page, in the Print Server Status section, you can access PSII’s
configuration sheet and port status.
To open PSII’s configuration sheet, complete this steps:
• From the Print Server page, click View Configuration Sheet:
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The configuration sheet page opens, displaying all the current settings:
To View the port status, complete this steps
Important • The default user ID and password is required to access this page.
1. From the Print Server page, click View Port Status.
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The port status page opens:
Reset
From the Print Server page, in the Reset section, you can reset PSII’s configuration
settings to what they were before you made the most recent changes.
To reset the PSII’s, complete these steps:
1. From the Print Server page, click Reset Print Server.
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This page opens:
2. To reset PSII, click Yes.
Restore
From the Print Server page, in the Restore section, you can restore PSII’s to the
default factory settings:
To restore PSII to the default factory settings, complete these
steps:
1. From the Print Server page, click Factory Print Server Settings.
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The Restore to Factory Defaults page opens:
2. Make the selections you want, and click Submit Changes.
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APPENDIX B
ZebraLink
The appendix provides you with detailed information that allows you to use the
enhanced functionality of your ZebraLink enabled printer with the PSII.
These are the main topics:
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ZebraLink
WebView
WebView
WebView gives the System Administrator or user who needs complete, easy, one-step
control over the printing environment. It provides real- time configuration, control,
and monitoring capabilities with the convenient graphic interface of a Web browser.
The Web pages returned by Zebra printers are not static. They contain real-time
information about the printer’s present state of operation, including on-line status,
error conditions, and all printing parameters.
Home Page
Note • To access the printer’s web page you need the IP address. For instructions on
The Home Page is the first web page that opens. It is a page with a menu of hyperlinks.
Each hyperlink gives you access to make modifications to the printer, PSII, and
network settings; the other changeable settings through the Home Page include:
• Network Status, Error, and Warning reports
• ZebraNet PSII configuration
• Printer settings
• Directories of objects stored in Flash memory and RAM devices
• Objects, stored fonts, images, programs, and ZPL II formats
• Zebra Technologies support and home pages
To open the webview of your printer, complete these steps:
1. Open a web browser.
2. In the Address text-box, type your printer’s IP address, and press Enter.
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ZebraLink
WebView
This view opens:
View Printer Configuration
The View Printer Configuration menu option provides accurate, up-to-the- minute
information on the printer’s current state. An administrator can conveniently find any
information on the Virtual Configuration Label and also check on the status of printer
ports.
To view the View Printer Configuration menu option, complete
these steps:
1. From the Printer Home Page, click View Printer Configuration.
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ZebraLink
WebView
The webview displays the configuration settings:
2. To update the printer information from this view:
• For Netscape, select Reload and the printer sends current information to the
Web browser.
• For IE, click Refresh and the printer sends current information to the Web
browser.
3. When you are finished reviewing, you can:
• To return to the Home page, click the Home link.
• To print the label, scroll to the bottom of this view and click Print Label.
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ZebraLink
WebView
View and Modify Printer Settings
Important • To apply changes made in this section, you need to default user ID and
password:
User ID: admin
Password: 1234
To view the View and Modify Printer Settings, complete these
steps:
1. From the Printer Home Page, click View and Modify Printer Settings.
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ZebraLink
WebView
This view opens:
2. In the View and Modify Printer Settings page, you have a menu to choose from.
The table that follows identifies what each menu option page looks like:
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ZebraLink
WebView
General Setup
Serial Communications
Setup
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ZebraLink
WebView
Network Communications
Setup
Print Listings on Label
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ZebraLink
WebView
Media Setup
Calibration
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ZebraLink
WebView
ZPL Control
Advanced Setup
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ZebraLink
WebView
Directory Listing
The directory page provides a listing of all file system devices (B:, E:, R:, Z:). The
size, name, and location of each stored object appears.
Buttons are available to perform file management operations on the objects. The file
management operations include:
• Delete object—Not available for objects in read-only memory (Z:).
• Copy object to a new name and/or device—Not available for objects that have
the “protected” attribute set.
• Run a ZBI™ program—Only available if the object is a stored ZBI program.
To view the Directory Listing, complete these steps:
1. From the Printer Home Page, click Directory Listing.
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ZebraLink
WebView
This view opens:
2. There are several links to select in this view.
3. To create a script, click Create New Script.
Alert Setup
To configure the printer’s interaction with ZebraNet Alert to be completely functional,
SNMP settings must be established in these areas:
• The printer, via the WebView interface (below is an example of the Web page used
to route Alert messaging).
• The Alert Printer Management Utility for logging SNMP traps.
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ZebraLink
WebView
The ZebraLink messaging system provides for more than SNMP notification. Alert
can be routed to various destinations, as follows:
• TCP
• UDP
• email
• serial port
• parallel port destinations
To view Alert Setup, complete these steps:
1. From the Printer Home Page, click Alert Setup.
This view opens:
2. To add an alert, click Add Alert Message.
3. Select accordingly.
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ZebraLink
WebView
Establishing Email Alert Messaging
ZebraNet Alert supports email notification of printer errors sent directly to any valid
email address. You can have multiple email addresses set up for routing different error
messages, or split notifications between email and other network management tools.
To begin receiving email notification of errors, complete these
steps:
1. From the browser, in the address text-box type in the printer’s address.
The printer’s home page opens.
2. From the Printer Home Page, click Alert Setup.
The Alert Setup page shows a list of message notifications and their respective
destinations (if no notifications are listed).
3. From the Alert Setup page, email notification can be set up. Click Add Alert
Message.
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ZebraLink
WebView
The Add Alert Message page opens:
.
Important • The printer only accepts the last configuration made.
4. Specify the condition to send over email. For example, HEAD ELEMENT BAD
or PAPER OUT.
5. Enter a valid email address for the messages to be sent.
Example • printers@helpdesk.comor admin@yourcompany.net(the
Port field can be ignored for email setup).
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ZebraLink
WebView
Warning • You must type in a password. If you forget to enter the password, the
alerts you just set are deleted.
!
6. Click Add ALERT Message. Here you can continue to add more settings or, if
finished, save the current settings.
7. From the Printer Home Page, select PrintServer Settings>Network
Communications Setup.
8. Click SMTP Email Alerts.
9. Specify your SMTP server address.
When these steps are done, you can begin receiving email notification messages.
Printer Controls
This page offers control over basic printer functions.
Other functions are also accessible from this page. These include:
• Feed - causes printer to feed one label
• Cancel One Format - cancels the currently printing format
• Cancel All Formats - cancels all formats.
• Reset Printer - causes printer to perform it's standard reset without cycling
power.
To view Printer Controls, complete these steps:
1. From the Printer Home Page, click Printer Controls.
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ZebraLink
WebView
This view opens:
Important • In this view, you must have administrative rights to make changes to
the printer controls.
Print Server Settings
To view the print server menu, complete these steps:
• From the Printer Home Page, click Print Server Settings.
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ZebraLink
WebView
The PrintServer view opens.
For more information on the PrintServer settings, XREF TO PRINT SERVER AP
ZBI
ZBI allows you to maximize printing options through custom programs written for
your specific needs. ZBI programs can be viewed, modified and run from the
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APPENDIX C
®
ZebraNet Utilities
The appendix provides you with details on ZebraNet® Utilities, the software suite of
printer administration tools that complements and enhances both ZebraLinkTM and the
ZebraNet® family of connectivity products.
These are the main topics:
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ZebraNet® Utilities
ZebraNet View
ZebraNet View
ZebraNet View allows you to automatically locate printers. It can search on
parameters such as IP address, subnet, printer model, printer status, and many other
user defined characteristics. It also offers powerful device management capabilities.
To open ZebraNet View Utilities, complete these steps:
1. From the task bar select Start>Programs>ZebraNet Utilities>ZebraNet View.
The ZebraNet View dialog appears:
2. Select your printer.
From the menu bar, select PrintServer>Configuration.
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ZebraNet® Utilities
ZebraNet View
The Print Server Configuration dialog appears:
There are multiple tabs that you can access to make changes to current settings.
To set alerts in ZebraNet View, complete these steps:
3. From the Print Server Configuration dialog, click the SNMP Traps tab.
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ZebraNet® Utilities
ZebraNet View
The SNMP Traps tab shows the alerts you can set.
The check
boxes in
Printer Traps
are the alerts
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ZebraNet® Utilities
ZebraNet Alert
ZebraNet Alert
ZebraNet Alert gives you the ability to manage your Zebra printers by immediately
notifying System Administrators of printer error or warning conditions. Using Web-
based configuration tools, selected errors or warning conditions can be routed to a
variety of services such as email messages, wireless pagers, or the ZebraNet Alert.
The following tables show the conditions that can trigger alerts:
PSII Alerts
• On-line (condition clear)
• Off-line
• Paper out
• Printer error
ZebraLink Alerts
• Media out
• Ribbon out
• Printhead over-temp warning
• Printhead under-temp warning
• Head open
• Power supply over-temp
• Ribbon warning (in direct-thermal mode)
• Rewind full
• Cut error
• Printer paused
• PQ job completed
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ZebraNet® Utilities
ZebraNet Alert
• Label taken
• Head element out
• ZBI (Zebra BASIC Interpreter) runtime
error
• ZBI (Zebra BASIC Interpreter) forced
error
• Power on
ZebraNet Alert Destinations
Unsolicited ALERT messages can be directed to the following destinations:
• Email (PSII specific)
• Serial (ZebraLink specific)
• Parallel (ZebraLink specific)
• TCP (PSII specific)
• UDP (ZebraLink specific)
• SNMP (PSII specific)
ZebraNet Alert Using SNMP
You can send notifications over SNMP only, for use with ZebraNet Alert or a similar
network management utility.
To configure the PSII to send alerts across a TCP/IP Network
to ZebraNet Alert, complete these steps:
Important • If you did not install ZebraNet Alert during the ZebraNet Utilities
1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View.
2. Select the printer you want.
• If a DHCP server is present, the PSII will already have an IP address.
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ZebraNet® Utilities
ZebraNet Alert
• If no DHCP server is present, you might need to assign the printer an IP
address.
3. To assign your printer an IP address, from the menu bar, select Print
Server>Configuration.
4. For PrintServer SNMP Traps, select the SNMP Traps tab.
5. Enter the trap destination and options.
This tells the PSII what TCP/IP address to send the alerts to, and under what
circumstances to send error and log reports. Entering 255.255.255.255 broadcasts
the message to every host on the network with a SNMP program running.
6. For ZebraNet Alert to go get and display the messages, you need to open ZebraNet
Alert. To do this, follow these steps:
• From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet Alert.
Important • The SNMP trap settings must be established to communicate with PSII
if messages are sent to the ZebraNet Alert
• In the ZebraNet Alert dialog, from menu bar, select View>Filter Settings.
• From the View Filter - Devices tab, choose your settings accordingly.
Note • If you select No device filtering messages from every printer are caught;
Device Address allows you to specify which IP address data will come from.
• The View Filter - Events tab, allows you to select individual events you want the
program to be aware of.
Important • Now PSII’s SNMP Alert messages can be set up in WebView. From
the printer’s home page, activate the link to Alert Setup. You can add messages that
are sent to the ZebraNet Alert for Windows by choosing SNMP as a destination.
Sending Email to Your Zebra Printer
To easily transfer instructions and data to your printer from a remote location, PSII
allows you to send email to the printer. This is set up under the link POP3 email
Printing. You need to provide the address of the network POP3 server, a user name,
and a password.
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ZebraNet® Utilities
ZebraNet Alert
With this option, you can create a text-based email containing ZPL II code and transfer
it to the printer.
Note • Email attachments sent to the printer are not supported.
By using the proper ZPL II commands, files can be saved, loaded, printed, copied, and
deleted, just as if the data were transferred from a serial or parallel port.
To access POP3, complete these steps:
1. From the Printer Home page, click Print Server Settings.
This page opens:
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ZebraNet® Utilities
ZebraNet Alert
2. From the PrintServer page, click Print Server.
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ZebraNet® Utilities
ZebraNet Alert
The Print Server Configuration page opens:
3. From the Print Server Configuration page, click POP3 E-mail Printing.
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ZebraNet® Utilities
ZebraNet Alert
The POP3 Printing Configuration page opens:
4. Make the necessary changes, and click Submit Changes.
ZebraNet Alert monitors status and activity of all Zebra printers on the network. It
alerts the administrator when there is an error condition, which reduces printer
downtime and increases application efficiency.
Open Alert
To open ZebraNet Alert, complete these steps:
1. From the task bar, select Start>ZebraNet Utilities>ZebraNet Alert.
2. In the ZebraNet Alert dialog, from the menu bar select Report>. The report menu
option has multiple report selections, select the kind of report you want to
generate.
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ZebraNet® Utilities
ZebraNet Alert
3. Select the type of report you want to generate.
This is an example of the Event Summary report. Notice it generates a .logfile.
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ZebraNet® Utilities
ZebraNet View Java Applet
ZebraNet View Java Applet
ZebraNet View Java Applet is a Java based version of ZebraNet® View. This can run
on any enable platform that can run a java virtual machine, such as Windows, UNIX,
Linux and many others
Important • To use this, you must have installed it with ZebaNet Utilities and then
installed this application. For installation instructions for ZebraNet Utilities see
To access ZebraNet View Java Applet, complete these steps:
1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View Java
Applet 1.0.
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ZebraNet® Utilities
ZebraNet View Java Applet
This view opens:
2. In the Search Method drop-down list box, select the search method you want.
3. Click Begin Search.
It searches your network for all networked Zebra printers, discovers them, and lists
them.
4. When you select a device from the list that is discovered, the selected devices
Home Page displays in the lower porition of the view (it replaces where the
ZebraNet View Web Configuration Utility content).
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ZebraNet® Utilities
ZebraNet View Java Applet
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Hardware Troubleshooting
Troubleshooting the PSII
Troubleshooting the PSII
Resetting to Factory Defaults
To reset the PSII configuration parameters to the factory defaults, press the test button
and hold it in while turning the printer power on. Keep the test button pressed until the
Status Indicator light turns green, then release the test button. After approximately 20
seconds, a configuration label prints automatically.
Status Indicator
A bi-color Status Indicator displays the operational status of the PSII. The following
conditions might occur:
• During normal operation, the LED is solid green for more than 30 seconds. This
indicates all the hardware is functioning properly and it has detected the presence
of the network. It does not mean the PSII has an IP address or is attached to a
printer queue.
• If the LED is rapidly flashing green (9 times/sec), the PSII has not detected the
presence of a network cable. To solve the problem:
• Turn the printer power off. Remove the network cable from the PSII. Plug the
network cable back in until you hear a positive click. Check the other end of
the cable in the same manner. Turn the printer power on. If the PSII still does
not detect a cable, continue.
• Verify that the network cable is 10BASE-T and has an RJ-45 connector. The
cable must have a CAT-3 or higher rating.
• Connect the PSII to a network drop that is a known good network connection.
If the PSII is still unable to detect the network cable, contact Technical
Support for assistance.
• If the LED is slowly flashing green (1 time/sec), the PSII is trying to print a job. If
the job does not print, check the following:
• Verify that the printer has media and ribbon (if in thermal transfer mode). If
the printer is showing any errors, it is unlikely that the PSII can send data to
the printer. The LED continues to blink until the printer malfunction is
resolved or until the printer is turned off.
• Flashing red indicates the Power On Self Test (POST) is in progress.
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Hardware Troubleshooting
Troubleshooting the PSII
• If the LED is solid red for more than 30 seconds, the PSII has failed the POST. If
the failure is not severe, the PSII attempts to print a configuration label on the
printer. A failed POST can be caused by any of the following:
• The printer attached to the PSII device is malfunctioning. Turn the printer
power off, wait 10 seconds, then turn the printer back on.
• If the PSII still fails the POST, continue below. The PSII has a hardware
problem that can only be fixed by replacing or returning the unit. Contact
Technical Support for repair or replacement information.
• If the LED is alternately flashing red and green for longer than two minutes, the
PSII is in firmware-download mode. This means it is waiting for new firmware
data to be sent before it continues normal functioning. Perform the following:
• If the PSII was purposely put into firmware-download mode, finish the
download with the proper update utility. Contact the Zebra web site at http://
www.zebra.com to download this utility.
• Contact Technical Support for help recovering this unit.
ZebraNet View Utility Discovery or Configuration Problems
If you are having problems using the ZebraNet View utility to discover or configure
the unit, check the following:
• Verify there is not a router between the workstation running ZebraNet View and
the PSII. Since the PSII does not have an IP address, TCP/IP communication can
not be started across a router. Run ZebraNet View on the same subnet as the PSII.
This is not a limitation when using ZebraNet View for HP JetAdmin in IPX/SPX
Discovery Mode.
• Verify the PSII has a solid green light. If the LED shows a rapidly flashing green
light, check the network cable that is attached.
Unable to Print
• If you are having problems printing, verify that there is communication between
the PSII and the printer, check the following:
• Print a configuration label by pressing the test button on the PSII. If a
configuration label does not print, verify the printer has media and ribbon (if
used) and is not paused.
• If problems persist, contact Technical Support.
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Hardware Troubleshooting
Troubleshooting the PSII
Unable to Configure Device
To assign an IP address to a ZebraNet PSII using ZebraNet View, you must be on the
same subnet. If ZebraNet View has Multicast enabled, you might be able to view the
ZebraNet PSII on another subnet, but you will not be able to configure the device.
HP JetAdmin or HP Web JetAdmin
The ZebraNet PSII might be setup and managed using HP JetAdmin or HP Web
JetAdmin products.
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Frequently Asked Questions
FAQs
FAQs
This table provides frequently asked questions (FAQs) on PSII:
Question
Answer
Are there any differences in
functionality between a ZebraNet
PSII with an EPL based printer
and with a ZebraLink enabled
ZPL printer?
Yes.
• In a ZebraLink environment, with either a
web browser or with the ZebraNet View Util-
ities, there are a variety of web pages which
display a wealth of status information regard-
ing both the ZebraLink printer and its Zebra-
Net PSII. However, when used with an EPL
printer, such as the LP/TLP 2844, the web
pages for printer status are not available at
this time, only the web page showing status
of the PSII are displayed. The PSII can be
easily configured. However, printer configu-
ration information regarding the EPL printer
is not available via the ZebraNet Utilities.
• Error conditions: Using ZebraNet Alert, an
EPL printer can be configured to use multiple
different IP addresses to report the following
Alert status conditions: on-line, off-line,
paper out.
• For EPL: only two destinations can be con-
figured to report error messages (online,
offline, and paper out) using SMTP email
alert – serial and parallel port destinations are
not supported.
Can the internal ZebraNet PSII
option work on a computer
network that is running both
TCP/IP and IPX protocols
simultaneously?
Yes.
The ZebraNet PSII runs all of its available
protocols simultaneously. This means that the
ZebraNet PSII can run on mixed networks
such as a network using Microsoft, UNIX,
and Novell NetWare operating systems.
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Frequently Asked Questions
FAQs
Question
Answer
Will the ZebraNet PSII allow
connectivity to anything other
than a PC network?
Yes.
The ZebraNet PSII allows connectivity to
systems such as IBM’s AS400, provided that
it is configured using TCP/IP. Other network
protocols can be used with third party
adapters that are converted to 10BASE-T.
Will the ZebraNet PSII option
work on a 10BASE-T per second
network?
No.
The ZebraNet PSII option is a 10BASE-T
print server. This means that the data cannot
travel any faster than 10 megabits per second.
The ZebraNet PSII can be deployed on a
network that is utilizing 10/100 hubs, but the
ZebraNet PSII operates only at 10 megabits
per second.
What if a print job makes it to
the queue, but never leaves the
queue? The label does not print.
These are the things to check:
• Confirm that the printer is turned on and
receiving power.
• Confirm that the network cable is plugged
in and that you can ping the printer.
If the above bullets do not change the
outcome, it is likely that there was a
misconfiguration while creating the queue.
The queue must be recreated verifying the
following:
• Confirm that you use the print servers valid
IP address.
• If you are using a UNIX or AS/400 host,
there is an option for the remote queue name.
There is only one valid response to use:
PORTLF1.
• If Windows does not have LPR installed
the above required option should be left
blank.
• See the documentation for other operating
system specific queue creation.
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Frequently Asked Questions
FAQs
Question
Answer
What are the minimum
requirements to network a
printer?
• Cat-5 network cable with 10 base-T con-
nectors
• PSII
• Hub or Switch
• If a hub or switch is NOT used, you need a
cross-over cable.
• Workstation running a TCP stack with print
services installed
What do the activity lights on the • Fast blinking (9 times/second) - no link
PSII mean?
status
• Slow blinking (1 time/second) - no IP
address, or the unit is sending data to the par-
allel port
• Blinking red - unit is still in POST
• red-green-red-green - unit is in Netware
firmware update mode
• red-red-green-green - unit is in IP firm-
ware update mode
• Solid red - unit has failed POST. Remove
network cable and restart printer
What is the default User ID and • The User ID is admin and the password is
password for the print server 1234.
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Frequently Asked Questions
FAQs
Question
Answer
What ports are open on PSII and TCP Ports:
related software?
• 21 FTP
• 23 Telnet
• 80 HTTP Server
• 515 Printer port
• 631 IPP port
• 9100 Raw socket connection
UDP Ports:
• 161 SNMP broadcast from PSII
• 162 SNMP trap on ZebraNet Alert
• 4201 discovery destination on PSII
• (dynamic) SNMP get request from Zebra-
Net View
• (dynamic) discovery broadcast from Zebra-
Net view
• (dynamic) discovery broadcast from Zebra-
Net view Java
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Frequently Asked Questions
FAQs
Question
Answer
What are my network
connectivity options based on
when using a PSII?
It depends on your environment, but the print
server accepts print jobs in any of the
following ways:
• FTP-ZPL/EPL files can be sent to the
printer via a FTP client as a standard ASCII
file
• HTTP-(ZebraLink enabled printers only)
Using the script option of the print servers
homepage, you can type ZPL into a specified
location of the web browser and send it to the
printer
• IPP-Using third party IPP clients, print jobs
can be sent via the internet
• LPR/LPD-Sometimes referred to as queue
based printing. LPR/LPD is the standard in
network printing. Most TCP/IP operating
systems are compatible with this option
• Raw socket connection-You can connect to
the printer directly via the network, bypass-
ing everything in-between. This option is
commonly used to integrate ZPL/EPL into
existing programs, such as VB scripts
• POP3-With proper configuration, you can
place ZPL/EPL files, into the body of an
email, and it will print. The print server peri-
odically checks this email box at the specified
intervals and prints the body of the message.
IMPORTANT: attachments and subject line
are not supported
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Glossary
Terms
Terms
10BASE-T A type of Ethernet that uses unshielded twisted pair cable.
arp The standard TCP/IP method for determining the actual network address of a
device based on it’s IP address.
ASCII A standard for the binary representation of characters.
BOOTP BOOTP (Bootstrap Protocol) is a protocol that lets a network client
automatically configured. It can automatically configure any of the following
information: IP address, gateway, subnet, system name, name server, and more. It
automatically assigns the necessary settings from a pool of pre-determined addresses
for a certain duration of time. BOOTP is the basis for a more advanced network
manager protocol, the DHCP (Dynamic Host Configuration Protocol).
broadcast In a network, a situation when all destinations on the network receive a
given packet.
client a workstation or PC in a client/server environment.
community For SNMP, a relationship between an agent and a set of SNMP
managers that defines security characteristics. The community concept is a local one,
defined at the agent. Each community is given a unique community name.
DHCP (Dynamic Host Configuration Protocol) DHCP is an alternative to
another network IP management protocol, Bootstrap Protocol (BOOTP). Like
BOOTP, DHCP can configure an IP address, gateway, subnet, system name and name
server. When speaking about the PSII, BOOTP and DHCP configure the same options.
delete bytes This number is used to remove characters from the beginning of every
job sent to the logical printer. The value for delete bytes can range from 0 to 255.
dynamic A dynamic configuration, as the name implies, means that it changes.
BOOTP and DHCP offer time based leases for the configurations they assign. Their
changes depend on the time based lease, and how often the printer itself is offline and
online again. A dynamic configuration includes BOOTP or DHCP.
EPL Eltron Programming Language.
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Glossary
Terms
Ethernet a widely used local area network system based upon the IEEE 802.3
standard.
firmware software routines that are stored in ROM (Read Only Memory). This is
typically part of a device, such as a printer or PSII.
FTP File Transfer Protocol, a TCP/IP-related protocol for transferring files between
devices on a network.
Flash memory A type of memory which allows read and write operations, but
permanently stores data when the power is turned off. Useful for storing firmware,
because it can be easily updated by downloading new code.
gateway A device that converts one higher-level network protocol to a different
higher level protocol.
gleaning A temporary, local configuration option. Gleaning lets you add the address
of the device you want to configure to your local workstations arp table. This
configuration is not permanent and is only valid from the workstation that you entered
the arp information to. After the information is entered into the workstations arp table,
the user follows up with a telnet session to enter the information permanently. This
configuration option is used mostly by non-Windows workstations, that cannot run the
ZebraNet View configuration utility.
IP Internet Protocol, one of the main protocols of the TCP/IP protocol suite.
IP address A network address used by the TCP/IP protocol.
IPP Internet Printing Protocol. Allows you to associate a printer with a URL address
that is used for printing over the Internet.
IPX Internetwork Packet Exchange, one of the NetWare protocols.
JetAdmin A Hewlett-Packard printer management program available for NetWare
and TCP/IP.
logical Refers to conceptual rather than physical. For example, a computer might
have a single physical connection to the network (an Ethernet adapter card), but could
have logical connections to several other devices on the network.
MAC Address Media Access Control. Ethernet address that corresponds to the
assigned IP address.
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Glossary
Terms
name server A workstation on a TCP/IP network that provides a list of all
workstations on the network.
NetWare A network operating system developed by Novell.
node a device connected to a network, such as a computer or print server.
parallel port a port on a device that sends information in groups of bits over
multiple wires, one wire for each bit in a group.
ping a TCP/IP command that determines whether a device is accessible on the
network.
POP3 Post Office Protocol, the protocol used to retrieve email from the server.
port A physical connector, such as the parallel port, or a logical connection to a
device.
post string A string that is sent at the end of every job going to the logical printer.
Maximum 64 characters long.
pre string A string that is sent at the beginning of each job that goes to the logical
printer. Max 64 characters long.
print server a device in a network that changes a network protocol into a printer
protocol.
protocol a method of sending and receiving data between two or more workstations
on a network, and insuring that the data is received without errors.
rarp Reverse Arp, a standard TCP/IP method of determining a devices IP address
based on its Ethernet address.
raw TCP port A type of TCP port in which data is passed unmodified to the
receiving node.
RJ45 A type of modular jack connector similar to a telephone connector with up to 8
wires. Used for 10baseT Ethernet connections and for serial port connections.
serial port On a printer or print server, a port that transfers data one bit at a time.
Serial ports usually have either a 25-pin, 9-pin "D", or RJ45 connector.
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Glossary
Terms
server A device on a local area network that provides services to client computers on
the network.
SMTP Simple Mail Transfer Protocol, a protocol used to send email messages over
the Internet.
SNMP Simple Network Management Protocol, a protocol for monitoring and
controlling devices on a network.
spooling In printing applications, spooling is the transfer of data to a temporary
storage area on disk (the print queue) prior to printing. Spooling allows many jobs to
be queued to a single printer.
static In reference to a static IP address. All information is provided by the network
administrator.
subnet mask A TCP/IP method of dividing a network into several smaller
subnetworks.
TCP/IP Transmission Control Protocol/Internet Protocol, the de facto standard for
Internet communications that is widely used on local area networks.
TCP Port A method of accessing a TCP/IP service, where a device with a single IP
address can have multiple TCP ports.
TELNET A TCP/IP protocol that allows two devices to communicate over a LAN.
trap An unsolicited message sent by an SNMP agent to an SNMP management
station. It notifies the management station of some unusual event.
UNIX A general-purpose computer operating system used on many different kinds of
computers.
WCSO Wireless Card Socket Option. Zebra’s wireless Ethernet option.
Windows 95 and Windows 98 Microsoft's PC operating systems that feature
built-in peer-to-peer networking.
Windows NT Microsoft's multitasking operating system that can be used either as a
client or as a server.
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Glossary
Terms
Windows 2000 Microsoft's multitasking operating system that replaces Windows
NT; can be used as either as a client or as a server.
ZebraNet PrintServer II an Ethernet connectivity solution.
ZebraLink allows you to connect and control your bar code printers anywhere and
anytime.
ZPL II Zebra Programming Language II is a powerful label-definition and printer-
control language.
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