Zebra Technologies Printer 170PAX2TM User Manual

Zebra  
170PAX2-Series  
User’s Guide  
RIGHT HAND  
LEFT HAND  
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Contents  
Introduction  
Zebra 170PAX2 Print Engine . . . . . . . . . . . . . . . . . . . . . . 1  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
Print Engine Mounting . . . . . . . . . . . . . . . . . . . . . . . . . 1  
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
Printer Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Media & Ribbon Loading  
Media Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Ribbon Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Removing Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . 6  
Media Sensor Position  
Reflective Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . 7  
Transmissive Media Sensor. . . . . . . . . . . . . . . . . . . . . . . 7  
Printer Operation  
Power On/Off Switch . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Front Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Liquid Crystal Display . . . . . . . . . . . . . . . . . . . . . . . . 10  
Control Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Front Panel Indicator Lights (LEDs) . . . . . . . . . . . . . . . . . 10  
Configuration and Calibration  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Configuration Process . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Setting Print Parameters . . . . . . . . . . . . . . . . . . . . . . . . 12  
Listing Printer Information . . . . . . . . . . . . . . . . . . . . . . 16  
Media and Ribbon Sensor Calibration . . . . . . . . . . . . . . . . 18  
Setting Communication Parameters . . . . . . . . . . . . . . . . . . 20  
Selecting Prefix and Delimiter Characters . . . . . . . . . . . . . . 23  
Selecting ZPL Mode. . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Setting Ribbon Tension . . . . . . . . . . . . . . . . . . . . . . . . 24  
Power Up and Head Close Parameters . . . . . . . . . . . . . . . . 24  
Label Positioning Parameters . . . . . . . . . . . . . . . . . . . . . 25  
Head Test Function . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Head Resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Verifier Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Applicator Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Printing Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Sensor Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
LCD Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Printer Language . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
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Contents  
Care & Adjustments  
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Toggle Positioning. . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . 35  
Troubleshooting  
Power On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Power On Troubleshooting . . . . . . . . . . . . . . . . . . . . . . 38  
Printer Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 38  
Printer Self Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Options  
Single In-line Memory Module (SIMM) . . . . . . . . . . . . . . 47  
Personal Computer Memory Card Interface Association  
(PCMCIA) Memory Card . . . . . . . . . . . . . . . . . . . . . . 47  
Communication Interfaces. . . . . . . . . . . . . . . . . . . . . . . 47  
ZebraNet™ Micro Print Server (MPS) . . . . . . . . . . . . . . . 47  
Printer Specifications  
Appendix A  
AC Power Cord Requirements . . . . . . . . . . . . . . . . . . . . 53  
Power Fuse Replacement . . . . . . . . . . . . . . . . . . . . . . . 53  
Shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Appendix B  
Printer Communications Interface Technical Information . . . . . . 55  
RS-232/RS-422/RS-485 Serial Data Port . . . . . . . . . . . . . . . 56  
Centronics-Compatible Parallel Data Port . . . . . . . . . . . . . . 59  
Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Applicator Interface Connector . . . . . . . . . . . . . . . . . . . . 60  
Appendix C  
ASCII Code Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
Appendix D  
Adjusting Darkness For “In-Spec” Bar Codes . . . . . . . . . . . . 65  
Appendix E  
Installation Information . . . . . . . . . . . . . . . . . . . . . . . . 67  
Glossary  
Index  
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Introduction  
Congratulations! You have just purchased a high-quality thermal demand print engine manufactured  
by the industry leader in quality, service, and value. For over 25 years, Zebra Technologies  
Corporation has provided customers with the highest caliber of products and support.  
To create and print label formats, refer to the ZPL II Programming Guide (part # 46530L). This guide  
is available by contacting your distributor or Zebra Technologies Corporation. It is also available as a  
file to download from Zebra’s web site “support.zebra.com”. In addition, label preparation software is  
available. Contact your distributor or Zebra Technologies Corporation for further information.  
The Zebra 170PAX-Series Maintenance Manual (part # 49803L) contains the information you may  
need to properly maintain the print engine.  
Zebra 170PAX2 Print Engine  
This user’s guide contains information specific to the 172PAX2 (203 dot/inch) and the 173PAX2  
(300 dot/inch) print engines manufactured by Zebra Technologies Corporation. Each of these print  
engines is available in either a right hand configuration (media moves from left to right) or a left  
hand configuration (media moves from right to left.)  
Getting Started  
Unpacking  
Save the carton and all packing materials in case shipping is required.  
Inspect the print engine for possible shipping damage:  
Check all exterior surfaces for damage.  
Raise the front cover and inspect for damage.  
Reporting Damage  
If you discover shipping damage:  
Immediately notify the shipping company and file a damage report.  
Retain the carton and all packing material for inspection.  
Notify your local Zebra distributor of the damage.  
Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the  
print engine and will not cover the repair of this damage under its warranty policy. Any damage claim  
should be filed with the shipping company.  
For shipping information, refer to Appendix A.  
Print Engine Mounting  
For specific information on mounting the print engine into an applicator, refer to Appendix E.  
Communications  
Refer to Figure 1. The 170PAX2™-Series printer comes standard with both an Electronics Industries  
Association (EIA) RS-232 serial interface (DB-25 Connector) and a Centronics®-compatible parallel  
interface. The serial interface is also configured for both RS-422/RS-485 single drop and RS-485  
multi-drop serial interfaces.  
Any of these four interface methods may be used to send commands and label formats from a host to  
the print engine. Only the RS-232 serial interface may be used to send printer status back to the host.  
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Introduction  
A DB-15 Applicator Interface Connector provides communication between the print engine and the  
associated applicator hardware. In some applications, control signal timing may be a critical element  
in the performance of the print engine. Refer to Appendix B for control signal descriptions.  
WARNING!! Connecting a data communications cable while the power  
is ON may damage the PAX2 print engine.  
NOTE: You must supply the interface cables for your application. Refer to  
Appendix B for specific cable requirements.  
Printer Power  
The Power Supply in the PAX2-Series printer automatically detects the applied line voltage and works  
in the 90 to 264 VAC, 48 to 62 Hz range.  
Refer to Figure 1. The AC Power Cord must have a three-prong female connector on one end which  
plugs into the mating connector at the rear of the printer. If a power cable was not included with your  
printer, refer to Appendix A at the back of this guide.  
WARNING!! For personnel and equipment safety, always use a  
three-prong plug with an earth ground connection to the AC Power  
Source.  
Refer to Figure 7 and insure that the front panel AC Power ON/OFF Switch is in the OFF (O)  
position before connecting the AC Power cord to a nearby electrical outlet.  
DB-25 SERIAL  
INTERFACE  
DB-15 APPLICATOR  
INTERFACE  
CONNECTOR  
CONNECTOR  
PARALLEL  
INTERFACE  
CONNECTOR  
PARALLEL  
INTERFACE  
CONNECTOR  
DB-15 APPLICATOR  
INTERFACE  
CONNECTOR  
DB-25 SERIAL  
INTERFACE  
CONNECTOR  
AC POWER  
AC POWER  
CONNECTOR  
CONNECTOR  
LEFT HAND PAX PRINT ENGINE  
RIGHT HAND PAX PRINT ENGINE  
Figure 1. Cable Connections  
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Media & Ribbon Loading  
Media Loading  
If your print engine is a right hand unit (printed labels are presented on the right hand side of the  
unit), refer to Figure 2 while performing the procedure shown below. If your print engine is a left  
hand configuration (printed labels are presented on the left hand side of the unit), refer to Figure 3.  
1. Load the media on the media supply hanger of the applicator (refer to the applicator’s user’s  
manual).  
2. Grasp the thumb nut (A) and slide the outer media edge guide (B) as far out from the printer  
frame as possible. (The thumb nut does not have to be loosened.)  
3. Open the printhead assembly (C) by unlatching the printhead lock lever (D) from the locking  
pin (E).  
4. Raise the pinch roller (F) by pressing down on the pinch roller assembly latch (G). Thread the  
media under the upper guide post (H), between the pinch roller and the associated rubber pinch  
roller, and under the printhead assembly (C) until approximately 30" (75 cm) of media extends  
out of the print engine.  
DETAIL  
K
L
J
OPEN  
D
OPEN  
G
H
E
C
MEDIA  
PATH  
MEDIA  
BACKING  
F
B
I
M
A
LABEL  
SEE DETAIL  
Figure 2. Media Loading (Right-Hand Units)  
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Media & Ribbon Loading  
5. Ensure the media is aligned within the print path then close the printhead assembly (C) by  
rotating the printhead lock lever (D) until it latches onto the locking pin (E).  
6. Secure the pinch roller (F) in position by pressing down on the top of the pinch roller latch (G)  
until the assembly snaps closed.  
7. Position the outer media edge guide (B) so it just touches the outer edge of the media.  
8. Raise the peel roller latch (I) and the peel roller assembly (J) will pivot down to a vertical  
position.  
9. Thread the backing material around the peel bar (K), under the platen roller (L), and through the  
peel roller assembly (J). (See DETAIL.)  
NOTE: If the applicator has an air tube, route the media between the air tube  
and the peel bar. Do not thread the media over this tube!  
10. Rotate the peel roller assembly (J) up until it latches closed.  
11. Thread the backing material under the lower guide post (M) and around the take-up spindle of the  
applicator (refer to the applicator’s user’s manual).  
DETAIL  
K
L
J
OPEN  
D
OPEN  
G
H
E
C
MEDIA  
PATH  
MEDIA  
BACKING  
B
I
F
A
M
LABEL  
SEE DETAIL  
Figure 3. Media Loading (Left-Hand Units)  
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Media & Ribbon Loading  
Ribbon Loading  
To load ribbon, refer to Figure 4 (for right-hand units) or Figure 5 (for left-hand units).  
NOTE: Do not load ribbon if the printer is to be used in the direct thermal mode.  
CAUTION: When installing the ribbon roll on the ribbon supply spindle,  
make sure it is pushed up against the stop and that the ribbon is aligned  
squarely with its core. Do not use ribbon that is narrower than the media. If  
the printhead is not protected by the smooth backing of the ribbon,  
premature printhead failure may result due to excessive abrasion.  
Right Hand Units  
1. Push the ribbon roll onto the  
supply spindle (N) as far as it  
will go, so the ribbon feeds as  
PAUSE  
DATA  
MEDIA RIBBON ERROR POWER  
PREVIOUS  
shown in Figure 4.  
NEXT  
PAUSE  
FEED  
2. Install an empty ribbon core  
onto the ribbon take-up  
spindle (O).  
SETUP/EXIT  
CANCEL  
CALIBRATE  
3. Open the printhead assembly  
(C) by unlatching the print-  
head lock lever (D) from the  
locking pin (E).  
O
N
4. Thread the ribbon below the  
lower ribbon guide roller (P),  
under the printhead assembly  
(C), and up and over the  
upper ribbon guide roller (Q)  
as shown in Figure 4. Use  
caution not to crease or  
Q
OPEN  
D
wrinkle the ribbon!  
5. Attach the ribbon to the  
take-up spindle core (use a  
label if needed) and wind for  
several turns in the direction  
shown in Figure 4.  
P
C
6. Close the printhead assembly  
(C) by latching the printhead  
lock lever (D) onto the  
locking pin (E).  
E
7. Insure the ribbon is located  
between the Ribbon Sensor  
and the Sensor Reflector  
positioned above it.  
Figure 4. Ribbon Loading (Right-Hand Units)  
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Media & Ribbon Loading  
Left Hand Units  
1. Push the ribbon roll onto the  
supply spindle (N) as far as it  
will go, so the ribbon feeds  
as shown in Figure 4.  
PAUSE  
DATA  
MEDIA RIBBON ERROR POWER  
PREVIOUS  
NEXT  
PAUSE  
FEED  
2. Install an empty ribbon core  
onto the ribbon take-up  
spindle (O).  
SETUP/EXIT  
CANCEL  
CALIBRATE  
3. Open the printhead assembly  
(C) by unlatching the print-  
head lock lever (D) from the  
locking pin (E).  
O
N
4. Thread the ribbon below the  
lower ribbon guide roller (P),  
Q
under the printhead assembly  
(C), and up and over the  
upper ribbon guide roller (Q)  
as shown in Figure 5. Use  
caution not to crease or  
wrinkle the ribbon!  
D
OPEN  
5. Attach the ribbon to the  
take-up spindle core (use a  
label if needed) and wind for  
several turns in the direction  
shown in Figure 5.  
P
C
6. Close the printhead assembly  
(C) by latching the printhead  
lock lever (D) onto the  
locking pin (E).  
E
Figure 5. Ribbon Loading (Left-Hand Units)  
7. Insure the ribbon is located  
between the Ribbon Sensor  
and the Sensor Reflector  
positioned above it.  
Removing Used Ribbon  
To remove used ribbon:  
1. Open the printhead assembly (C) by unlatching the lock lever (D) from the locking pin (E).  
2. Cut the ribbon between the upper ribbon guide roller (Q) and the ribbon take-up spindle (O).  
3. Remove the used ribbon and the core together from the ribbon take-up spindle (O).  
4. Remove the empty ribbon core from the ribbon supply spindle (N).  
5. To load the new ribbon, refer to the previous “Ribbon Loading” topic.  
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Media Sensor Position  
Reflective Media Sensor  
Some types of media have black marks printed on the underside of the backing material that act as  
“Start of Label” indicators. These black marks are sensed by the reflective media sensor mounted on  
the printer frame. The position of this sensor is not adjustable. If you will use this type of media, refer  
to the “Specifications” section of this guide for information about black mark requirements.  
Transmissive Media Sensor  
The transmissive media sensor is used to find “start of label” indicators such as a notch or hole in the  
media or an interlabel gap (backing only) between labels. This sensor consists of a light source  
(positioned below the media) and a light sensor (positioned above the media). To properly align the  
position of this sensor, refer to Figure 6 and turn the adjustment knob (R) on the media guide shelf  
assembly until the sensor (S) is aligned with the notch or hole in the media. If your media uses an  
interlabel gap, position the media sensor approximately at the center of the media width.  
T
S
Figure 6. Media Sensor Adjustment (Right-Hand Unit Shown)  
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Printer Operation  
Power On/Off Switch  
The Power On/Off Switch is located just to the left (or right) of the printer’s control panel. When this  
switch is placed in the ON (1) position, the POWER light goes ON and the printer automatically  
performs a Power On Self Test (POST). The Liquid Crystal Display validates the steps in the self test.  
NOTE: Refer to the “Troubleshooting section of this manual if the printer stops  
due to failing a test in the Power On Self Test.  
Front Panel Keys  
Four keys are used to control the various printer operations.  
FEED Key — If you press the FEED key while the printer is idle or paused, a blank label is fed  
immediately. If you press the FEED key while the printer is printing, one blank label is fed after the  
completion of the current batch of labels. Once the blank label has been fed, pressing the FEED key  
again will feed a second label.  
PAUSE Key — The PAUSE key stops and restarts the printing process. When the printer is paused,  
the PAUSE light will be ON. The first time you press the PAUSE key, any partially printed label is  
completed; then the printing process is stopped. If the printer is idle when you press the PAUSE key,  
no new print requests are accepted. Press the PAUSE key a second time to resume the printing  
process. Press this key to remove any error messages and clear the Liquid Crystal Display.  
The PAUSE mode can also be activated through pin 5 of the Applicator Port or by sending a ZPL II®  
command to the printer.  
CANCEL Key — The CANCEL key only functions when the printer is paused. When you press the  
CANCEL key, the label format that is currently printing is canceled. If no label format is printing,  
then the next one to be printed is canceled. If there are no label formats stored in the printer and  
waiting to be printed, the CANCEL key is ignored. To clear the printers entire label format memory,  
press and hold this key for several seconds until the DATA light turns OFF. The printer discards all of  
the label format data it has received and returns to the idle state.  
CALIBRATE Key — The CALIBRATE key functions only in the PAUSE mode. Press once to  
recalibrate for proper media length, set media type, and set print method.  
Figure 7. Control Panel  
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Printer Operation  
Liquid Crystal Display  
The control panel shown in Figure 7 contains a backlit Liquid Crystal Display. It shows operational  
status as well as programming modes and feature parameters.  
Control Panel Keys  
Five keys are used to set print and communication parameters.  
BLACK OVAL KEYS — These two keys are used to change parameter values; the actual use  
depends on the parameter being displayed. Common uses include increasing or decreasing a value,  
answering yes or no, indicating ON or OFF, and scrolling through several choices.  
PREVIOUS — Scrolls the display to the previous parameter.  
NEXT — Scrolls the display to the next parameter.  
SETUP/EXIT — Enters and exits the configuration mode.  
Specific uses of these keys are explained with each parameter setting description in the  
“Configuration and Calibration” section of this guide.  
Front Panel Indicator Lights (LEDs)  
LEDs on the front panel are a quick indication of the printer’s status.  
LED  
OFF  
ON  
FLASHING  
Printer OFF or  
no power to  
printer.  
Power switch ON and power  
being supplied to printer.  
POWER  
(Green)  
—-  
Normal  
operation.  
Printer is paused (Printhead,  
ribbon or paper error detected.  
or PAUSE key was pressed. or  
A Pause was requested from  
the Applicator Port. or A pause  
was received as part of the  
label format).  
PAUSE  
(Yellow)  
—-  
No data being  
received or  
processed.  
Data processing or printing  
taking place. No data is being  
received.  
Printer is receiving data.  
Flashing slows when the  
printer cannot accept more  
data, but returns to normal  
once data is again being  
received.  
DATA  
(Green)  
Normal  
operation.  
Out of media. (Printer paused,  
LCD displays error message,  
MEDIA  
(Yellow)  
—-  
Media properly and PAUSE light is ON).  
loaded.  
Normal  
operation.  
Ribbon in (printer in direct  
thermal mode) or no ribbon  
Ribbon properly loaded (printer in thermal  
RIBBON  
(Yellow)  
—-  
loaded.  
transfer mode). Printer is  
paused, LCD displays error  
message, and PAUSE light is ON.  
.
No printer  
errors.  
Printer error exists. Check  
LCD display for status.  
ERROR  
(Orange)  
—-  
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Configuration and Calibration  
After you have installed the media and ribbon, plugged in and turned on the AC Power, and the  
printer has completed the Power On Self Test (POST), you may configure the printer parameters for  
your application using the Liquid Crystal Display and the control panel keys. Not all choices pertain  
to all applications. Choose only those settings that apply to your particular application.  
NOTE: To restore the printer’s factory defaults, see “Leaving the Program  
Mode” below or refer to “FEED Key and PAUSE Key” in the “Troubleshooting”  
section of this guide.  
Introduction  
Entering the Program Mode  
To enter the Program Mode, press the SETUP/EXIT key when PRINTER READY is displayed.  
Press either the NEXT key or the PREVIOUS key to scroll to the parameter you wish to set.  
PRINTER READY  
nnnn  
1.0 MB  
Changing Password-Protected Parameters  
Certain parameters, indicated by an illustration of a key after the title, are password  
protected. The first attempt to change one of these parameters (pressing one of the black oval keys)  
will require a password to be entered. This is done via the ENTER PASSWORD display.  
ENTER PASSWORD  
+
®
0000  
The left oval key changes the digit position. The right oval key increases the digit value. After  
entering the password, press the NEXT key. The parameter you were trying to change will be  
displayed. If the password was entered correctly, you can now change the value.  
The default password value is 1234. A new password can be configured by sending an appropriate  
^KP (Define Password) ZPL II instruction to the printer.  
NOTE: Once the password has been entered correctly, it will not have to be entered  
again until leaving and re-entering the programming mode using the SETUP/EXIT key.  
Leaving the Program Mode  
Press the SETUP/EXIT key to leave the Program Mode. The display will show SAVE SETTINGS .  
There are five choices: Permanent, Temporary, Cancel, Load Defaults, and Load Last Save.  
SAVE SETTINGS  
¬ PERMANENT ®  
Pressing the left or right oval key changes the choices. Pressing the NEXT key activates the displayed  
choice. Pressing PREVIOUS returns you to the last prompt.  
Permanent — saved values are permanently stored in the printer even when the power is OFF.  
Temporary — saves the new changes until changed again or until the power is turned OFF.  
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Configuration and Calibration  
Cancel — cancels all changes since pressing the SETUP/EXIT key except Darkness and  
Tear Off (if they were changed).  
Load Defaults — loads factory defaults as the printer’s operating parameters. These are reflected on  
the following pages. (Loading factory defaults requires that a new printer calibration process be  
performed and resetting of the printhead resistance, verifier port, and applicator port values.)  
Load Last Save — reloads the values from the last permanent save as the printer’s operating parameters.  
Configuration Process  
The following sequences of parameters are shown in the order displayed when pressing the NEXT  
key. Throughout this process, press the NEXT key to proceed to the next parameter; press  
PREVIOUS to return to the prior parameter in the cycle. As you change a parameter, an asterisk (*) in  
the upper left-hand corner of the display indicates that the value displayed is different from the one  
that is currently active in the printer.  
If you want the prompts displayed in a language other than English, press the PREVIOUS key and go  
to page 32 to select the Printer Language. Exit the Program Mode, Save Permanent, then re-enter the  
Program Mode. The Front Panel Display will now use the language selected.  
Setting Print Parameters  
Setting Darkness  
Darkness (burn duration) settings are dependent upon a variety of factors, including ribbon type,  
media, and the condition of the printhead. You may adjust the darkness for consistent high-quality  
printing.  
NOTE: The FEED Key Self Test described in “Troubleshooting” can also be  
used to determine the best darkness setting.  
CAUTION: Set the darkness to the lowest setting possible for the desired  
print quality. Darkness set too high for a given ribbon may cause ink  
smearing and/or the printhead to burn through the ribbon.  
If printing is too light, you should increase the darkness. If printing is too dark, or if there is  
spreading or bleeding of printed areas, you should decrease the darkness. (If there are voids in printed  
areas, adjust the toggle pressure.)  
NOTE: The darkness setting takes effect right away. If labels are being printed,  
results can be seen immediately.  
DARKNESS +10  
-nnnnnn  
+
Press the right oval key to increase darkness, or press the left oval key to decrease darkness.  
Default: +10  
Range: 0 to +30  
Press the NEXT key to display TEAR OFF.  
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Configuration and Calibration  
Setting the Tear Off Position  
The Tear Off Position adjusts the position of the media over the peel bar after printing. The label  
and backing can be torn off or cut between labels. This also affects the dispense position in Peel  
Off, Applicator, and Cutter modes.  
TEAR OFF  
-nnnnnn  
+0  
+
Press the right oval key to increase the value or the left oval key to decrease the value. Each press of  
the key moves the tear off position by four dot rows (positive values move the media farther out over  
the peel bar).  
Default: +0  
Range: -120 to +120  
Press the NEXT key to display PRINT MODE.  
Selecting the Print Mode  
Print Mode settings tell the printer the method of media delivery that you wish to use. Be sure to  
select a print mode your hardware configuration supports, since some selections displayed are  
optional. “Applicator” is the recommended mode for an applicator.  
PRINT MODE  
¬ TEAR OFF ®  
Press the right or left oval key to display other selections.  
Default: Tear Off  
Selections: Tear Off, Applicator, Rewind  
Press the NEXT key to display MEDIA TYPE.  
Selecting the Media Type  
The Media Type parameter specifies the kind of media being used. “Continuous” media requires that  
a label length instruction (^LLxxxx) be included in your ZPL or ZPL II label format.  
With “non-continuous,” the printer feeds media to calculate label length (the distance between two  
detections of the inter-label webbing, or alignment notch, or hole). “Non-Continuous” is the  
recommended mode for an applicator.  
MEDIA TYPE  
NON-CONTINUOUS  
Press the right or left oval key to display other selections.  
Default: Non-Continuous  
Selections: Non-Continuous, Continuous  
Press the NEXT key to display SENSOR TYPE.  
Selecting the Sensor Type  
The Sensor Type parameter selects the appropriate sensor for the type of media being used.  
SENSOR TYPE  
¬ WEB  
®
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Configuration and Calibration  
Press the right or left oval key to display other selections.  
Default: Web (used to sense notches or holes in media or liner between labels)  
Selections: Web, Mark (used to sense black marks on the back of the media or liner)  
Press the NEXT key to display PRINT METHOD.  
Selecting the Print Method  
The Print Method parameter specifies the method of printing: direct thermal (no ribbon) or thermal  
transfer (using thermal-transfer media and ribbon).  
WARNING: Selecting direct thermal when using thermal transfer media  
and ribbon will create a warning condition. Verify that ribbon is correctly  
installed or not installed in the printer, as required!  
PRINT METHOD  
THERMAL-TRANS.  
Press the right or left oval key to display other selections.  
Selections: Thermal Transfer, Direct Thermal  
Press the NEXT key to display PRINT WIDTH.  
Setting the Print Width  
Print Width selects the media width. Setting the width too narrow may result in portions of your label  
not being printed on the label material. In addition, this setting can affect the horizontal position of  
the label format if you invert the image via the ^POI ZPL command. Setting the width too wide  
wastes formatting memory and, in the case of right hand printers, can cause printing to occur on the  
platen to the left of the actual label.  
The units of measure can be changed from millimeters to inches to dots. Inches and millimeters are  
shown as fractions of the dots per inch (for example, 4-101/203 IN is the value for 4 ½").  
PRINT WIDTH  
168 00/12  
MM +  
Press the right oval key to increase the value or change the unit of measure and press the left oval key  
to change the selected character position. Select a print width that is at least as wide as your media.  
Default: 6.62" (168 mm)  
Range: 1 dot (1/8 mm or 1/12 mm) to 6.62" (168 mm)  
Press the NEXT key to display MAXIMUM LENGTH.  
Setting the Maximum Label Length  
Maximum Label Length specifies the distance from the leading edge of one label to the leading edge  
of the next label. Refer to Figure 8. The interlabel gap is considered part of the label length. Setting  
this parameter serves two functions:  
The value of this setting determines the maximum label length value to be used  
during the media portion of the calibration process.  
Only a few labels are required to set the media sensors.  
Always set the length to a value that is one step above the actual length of the label you are using.  
For example, if the label length is 5 inches (126 mm), set the parameter for 6 inches (152 mm). If the  
label length is 7.5 inches (190 mm), set the parameter for 8.0 inches (202 mm).  
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Configuration and Calibration  
NOTE: Before you begin the media and ribbon calibration procedure, be sure  
the Maximum Length is set to a value one step greater than the actual media. If  
the Maximum Length is set to a lower value, the printer will assume that continu-  
ous media is loaded.  
NOTE: If the Maximum Label Length is changed to a value that is lower than  
the length of the media being used, the printer will not calibrate.  
MAXIMUM LENGTH  
- 39.0IN  
988MM +  
Press the left oval key to decrease the value or press the right oval key to increase the value.  
Default: 39.0 inches (988 mm)  
Range: 2.0 inches (50 mm) to 39.0 inches (988 mm) in 1.0 inch (25.4 mm) increments.  
Press the NEXT key to display LIST FONTS.  
LABEL  
FEED  
LABEL  
LENGTH  
LABEL  
LENGTH  
Figure 8. Maximum Label Length  
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Configuration and Calibration  
Listing Printer Information  
List Fonts  
This selection is used to print a label that lists all of the fonts currently available in the printer. Fonts  
may be stored in optional font EPROMs and as part of firmware EPROMs, on an optional PCMCIA  
memory card, or downloaded and stored in formatting memory (RAM).  
LIST FONTS  
PRINT  
Press the right oval key to print a label listing all of the fonts.  
Press the NEXT key to display LIST BAR CODES.  
List Bar Codes  
This selection is used to print a label that lists all of the bar codes currently available in the printer.  
LIST BAR CODES  
PRINT  
Press the right oval key to print a label listing all of the bar codes.  
Press the NEXT key to display LIST IMAGES.  
List Images  
This selection is used to print a label that lists all of the graphic images currently stored in the  
printer’s DRAM, optional EPROM, or on an optional memory card.  
LIST IMAGES  
PRINT  
Press the right oval key to print a label listing all of the images.  
Press the NEXT key to display LIST FORMATS.  
List Formats  
This selection is used to print a label that lists all of the formats currently stored in the printer’s  
DRAM, optional EPROM, or on an optional memory card. Press the right oval key to print the label.  
LIST FORMATS  
PRINT  
Press the right oval key to print a label listing all of the formats.  
Press the NEXT key to display LIST SETUP.  
List Setup  
This selection is used to print a label that lists the current printer configuration information (same as  
the CANCEL Key Self Test). Press the right oval key to print a label listing the current printer  
configuration.  
LIST SETUP  
PRINT  
Press the right oval key to print a label listing the current printer configuration.  
Press the NEXT key to display INITIALIZE CARD.  
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Configuration and Calibration  
Initialize Card  
This selection initializes the optional memory card.  
CAUTION: Perform this operation only when it is necessary to erase all  
previously stored information in the optional memory card. Otherwise, press  
the NEXT key to bypass this function and display SENSOR PROFILE.  
INITIALIZE CARD  
YES  
1. Press the right oval key to select “YES”. If your printer is set to require a password, you will now  
be prompted to enter the password. Enter the password then press the NEXT key.  
INITIALIZE CARD  
YES  
2. The display will ask “INITIALIZE CARD?” Press the right oval key to select “YES”. The front  
panel LCD will ask “ARE YOU SURE?”  
ARE YOU SURE?  
NO  
YES  
3. Press the right oval key to select “YES” and begin the initialization. or  
Press the left oval key “NO” to cancel the request and return to the “INITIALIZE CARD” prompt.  
4. Press the SETUP/EXIT key followed by the NEXT key.  
If initialization is still in process, the front panel display will flash back and forth between the  
two phrases “CHECKING B: MEMORY” and “PRINTER IDLE.”  
When initialization is complete, the printer will automatically exit the configuration mode and the  
front panel will display “PRINTER READY”.  
NOTE: Depending on the amount of memory in the memory card, initialization  
may take up to five minutes to complete.  
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Configuration and Calibration  
Media and Ribbon Sensor Calibration  
When the print engine is first put into service, the following calibration process must be performed.  
This allows the printer to establish the proper settings for the specific media and ribbon being used in  
your application. If you have not reached this point by starting on page 11, you will have to enter the  
“Program Mode” by pressing the SETUP/EXIT key when the PRINTER READY is displayed on the  
LCD. Then press the NEXT key multiple times until the LCD displays the words “SENSOR  
PROFILE.” Now continue below to perform the Media and Ribbon Sensor Calibration.  
NOTE: Ensure that the “Media Type” and “Maximum Length” values have  
been configured prior to performing this calibration process.  
There are two different types of “Calibration” which can be performed on the print engine.  
When the front panel CALIBRATE key is pressed, the print engine determines the  
label length of noncontinuous media by sensing the time it takes for the media to  
feed from one “Start of Label” indicator (web, notch, hole, black mark) to the next.  
This process also determines if the application is using the direct thermal or ther-  
mal transfer print method by sensing the presence or absence of ribbon.  
The full Media and Ribbon Sensor Calibration discussed here, performs the same  
functions as the CALIBRATE key plus sensitivity adjustments on both the media  
and ribbon sensors. These adjustments set parameters for the specific media and  
ribbon currently installed in the printer.  
If a different type of media and/or ribbon is used in the printer, the full calibration  
must be performed (not just the front panel key). Press the NEXT key and perform  
the “Media and Ribbon Calibration” procedure on the next page.  
Sensor Profile  
Press the right oval key to print a graphic representation (Media Sensor Profile) of the changes in  
density between the media and the web (backing). The Sensor Profile may be used to help  
troubleshoot media registration problems.  
SENSOR PROFILE  
PRINT  
Refer to Figure 9. The Media Sensor Profile shows three conditions. The black area along the bottom of  
the profile illustrates media passing by the media sensor. When the level goes above the point labeled  
“WEB” (black spikes), the backing material only is passing by the sensor. When a notch or hole in the  
media passes by the sensor, the level will go above the point labeled “MEDIA”. If the level remains  
above the “MEDIA” point for longer than .5 seconds, this signifies a Media Out condition. The Ribbon  
Profile indicates Ribbon IN if the black level is above the point labeled “RIBBON”.  
Press the NEXT key to display MEDIA AND RIBBON.  
Figure 9. Sensor Profile Sample Label  
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Configuration and Calibration  
Media and Ribbon Calibration  
Changing the type of ribbon and/or media may require adjustments to the sensitivity of the media and  
ribbon sensors. Indications that the sensitivity may need to be adjusted would be a RIBBON light ON  
with the ribbon properly installed or non-continuous media being treated as continuous media.  
The following procedure is used to adjust the sensitivity of both the media and ribbon sensors. To be  
sure this procedure is required, first read the information presented on the previous page.  
This procedure must be followed exactly as presented. To bypass this procedure, press the NEXT key.  
MEDIA AND RIBBON  
CALIBRATE  
1. Press the right oval key to start the calibration procedure. LOAD BACKING will be displayed.  
LOAD BACKING  
CANCEL CONTINUE  
2. Press the left oval key to cancel the operation or do the following:  
Open the printhead. Remove a sufficient number of labels from the backing material to ensure  
that only backing material is threaded through the entire media path.  
3. Press the right oval key to continue. REMOVE RIBBON will be displayed.  
REMOVE RIBBON  
CANCEL CONTINUE  
4. Press the left oval key to cancel the operation or press NEXT to display HOST PORT, or remove  
the ribbon (sliding it away from the mainframe will have the same effect as removing it).  
5. Close the printhead.  
6. Press the right oval key to continue (start the calibration process) or the left oval key to cancel the  
operation. If you choose to continue, CALIBRATING...PLEASE WAIT will be displayed.  
CALIBRATING  
PLEASE WAIT  
The sensitivity adjustments for the media and ribbon sensors are now being made. This process takes  
only a few seconds.  
RELOAD ALL  
CONTINUE  
7. When RELOAD ALL is displayed, open the printhead and pull the media forward until a label is  
positioned under the media sensor. Move the ribbon back to its proper position.  
8. Close the printhead.  
9. Press the right oval key to continue the calibration procedure. Label Length will be calibrated and  
MEDIA AND RIBBON will be displayed.  
MEDIA AND RIBBON  
CALIBRATE  
The sensitivity adjustments for the media and ribbon sensors are now completed.  
Press the NEXT key to display HOST PORT, or turn to page 11 to exit the programming mode.  
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Configuration and Calibration  
Setting Communication Parameters  
Communication parameters must be set correctly for the printer to receive data from the host. These  
parameters ensure that the printer and host are “speaking the same language.”  
All communications parameters are password-protected. See page 11.  
Setting the Host Port  
Select the communications port that matches the one being used by the host computer.  
HOST PORT  
¬ MAIN RS232  
®
Press the right or left oval key to display other selections.  
Default: Main RS232  
Selections: Main RS232, RS422/485, RS485 Multidrop, Parallel  
Press the NEXT key to display BAUD. (If Parallel was selected, go to “Setting the Protocol”.)  
Setting the Baud Rate  
The baud rate of the printer must match the baud rate of the host for communications to take place.  
Select the baud rate that matches the one being used by the host.  
BAUD  
-
9600  
+
Press the right oval key to increase the value, or press the left oval key to decrease the value.  
Default: 9600  
Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 19200, 28800, 57600  
Press the NEXT key to display DATA BITS.  
Setting the Data Bits  
The data bits of the printer must match the data bits of the host for communications to take place.  
Select the data bits that match the ones being used by the host.  
NOTE: This parameter must be set to 8 data bits to use the Code Page 850 char-  
acter set. See the ZPL II Programming Guide for further information.  
DATA BITS  
7 BITS  
-
+
Press the right or left oval key to display other selections.  
Default: 7 Bits  
Selections: 7 Bits, 8 Bits  
Press the NEXT key to display PARITY.  
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Configuration and Calibration  
Setting the Parity  
The parity of the printer must match the parity of the host for communications to take place. Select  
the parity that matches the one being used by the host.  
PARITY  
- EVEN  
+
Press the right or left oval key to display other selections.  
Default: Even  
Selections: Even, None, Odd  
Press the NEXT key to display STOP BITS.  
Setting the Stop Bits  
The stop bits of the printer must match the stop bits of the host for communications to take place.  
Select the number of stop bits that match the quantity being used by the host.  
STOP BITS  
1 STOP BIT  
-
+
Press the right or left oval key to display other selections.  
Default: 1 Stop Bit  
Selections: 1 Stop Bit, 2 Stop Bits  
Press the NEXT key to display HOST HANDSHAKE.  
Setting the Host Handshake  
The handshake protocol of the printer must match the handshake protocol of the host for commun-  
ications to take place. Select the handshake protocol that matches the one being used by the host.  
HOST HANDSHAKE  
¬ XON/XOFF  
®
Press the right or left oval key to display other selections.  
Default: XON/XOFF  
Selections: XON/XOFF, DSR/DTR  
Press the NEXT key to display PROTOCOL.  
Setting the Protocol  
The serial port supports Error Detection Protocol which sends and receives data in packets. The  
selected protocol must be compatible with your host computer and your application software. Select  
the protocol that is required by the host.  
NOTE: Do not enable Error Detection unless your Host is programmed to use  
it. For more information, refer to the ZPL II Programming Guide.  
PROTOCOL  
¬ NONE  
®
Press the right or left oval key to display other selections.  
Default: None (Always select “None” if you are not using error checking software.)  
Selections: None, Zebra Protocol, ACK/NACK Protocol  
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Configuration and Calibration  
NOTE: Zebra Protocol is the same as ACK/NACK Protocol, except the  
response messages are sequenced.  
NOTE: If Zebra Protocol is selected, the printer must use “DSR/DTR” Host  
Handshake Protocol.  
Press the NEXT key to display NETWORK ID.  
Setting the Network ID  
Network ID is used to assign a unique number to a printer used in a selective calling network. This  
gives the host the means to address a specific printer. A Network ID is not required when connected in  
an Ethernet Network.  
NETWORK ID  
000  
®
+
Press the left oval key to move to the next digit position, and press the right oval key to increase the  
value of the selected digit.  
Default: 000  
Range: 000 - 999  
Press the NEXT key to display COMMUNICATIONS.  
Setting the Communications Mode  
The Communications Diagnostics Mode is a tool to check the interconnection between the printer and  
the host. When DIAGNOSTICS is selected, all data sent from the host to the printer will be printed  
as an ASCII hex printout. The printer prints all ASCII characters received, including ASCII control  
codes (for example, CR [Carriage Return]). A sample printout is shown in Figure 10.  
COMMUNICATIONS  
¬NORMAL MODE®  
Press the right or left oval key to display other selections.  
Default: Normal Mode  
Selections: Normal Mode, Diagnostics  
NOTES on diagnostic printouts:  
An FE indicates a framing error.  
An OE indicates an overrun error.  
A PE indicates a parity error.  
An NE indicates noise.  
For any errors, check that your commun-  
ication parameters are correct. Set the  
print width equal to or less than the label  
width used for the test.  
Figure 10. Diagnostics Sample Label  
Press the NEXT key to display CONTROL PREFIX.  
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Configuration and Calibration  
Selecting Prefix and Delimiter Characters  
Prefix and delimiter characters are two-digit hex values used within the ZPL/ZPL II formats sent to  
the printer. See “Appendix C” for an ASCII Code chart.  
The printer uses the most recently configured prefix and delimiter characters, whether included as  
part of a ZPL II instruction or input from the front panel.  
NOTE: DO NOT use the same hex value as the control, format, and delimiter  
characters. The printer requires different characters to function properly.  
The Control Prefix Character  
The control prefix character is a two-digit hex value. Once configured, this character will signify the  
start of a ZPL/ZPL II control instruction.  
CONTROL PREFIX  
<n> 7EH  
®
+
Press the left oval key to move to the next digit position, and press the right oval key to increase the  
value of the digit. (The “H” is displayed but not entered as part of the value.)  
Default: 7E (tilde)  
Range: 00 - FF (exclude the values indicated on the ASCII Code Chart in “Appendix C”)  
Press the NEXT key to display FORMAT PREFIX.  
The Format Prefix Character  
The format prefix character is a two-digit hex value. Once configured, this character will signify the  
start of a ZPL or ZPL II format instruction.  
FORMAT PREFIX  
<^> 5EH  
®
+
Press the left oval key to move to the next digit position, and press the right oval key to increase the  
value of the digit. (The “H” is displayed but not entered as part of the value.)  
Default: 5E (caret)  
Range: 00 - FF (exclude the values indicated on the ASCII Code Chart in “Appendix C”)  
Press the NEXT key to display DELIMITER CHAR.  
The Delimiter Character  
The delimiter character is a two-digit hex value. Once configured, this character acts as a parameter  
place marker in ZPL/ZPL II. Refer to the “ZPL II Programming Guide” for more information.  
DELIMITER CHAR  
®
<,> 2CH  
+
Press the left oval key to move to the next digit position, and press the right oval key to increase the  
value of the digit. (The “H” is displayed but not entered as part of the value.)  
Default: 2C (comma)  
Range: 00 - FF (exclude the values indicated on the ASCII Code Chart in “Appendix C”)  
Press the NEXT key to display MODE.  
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Configuration and Calibration  
Selecting ZPL Mode  
The printer accepts label formats written in either ZPL or ZPL II. Refer to the “ZPL II Programming  
Guide” for more information on the differences between ZPL and ZPL II.  
The printer will remain in the selected mode until changed by this front panel instruction or by  
sending a ZPL/ZPL II command to the printer.  
ZPL MODE  
¬ ZPL II  
®
Press the right or left oval key to display other selections.  
Default: ZPL II  
Selections: ZPL II, ZPL  
Press the NEXT key to display RIBBON TENSION.  
Setting Ribbon Tension  
This parameter sets the tension applied to the Ribbon Supply Spindle. A setting of Low, Medium, or  
High is determined by the combination of ribbon width and length. Use the tables below to determine  
the recommended setting for your specific application. If ribbon wrinkle, or smudging or scuffing of  
ink on the label material is evident, reduce the tension to the next lower setting.  
RIBBON TENSION  
¬HIGH  
®
Ribbon Tension Setting  
Ribbon Width  
300 Meter Roll 450 Meter Roll 600 Meter Roll 900 Meter Roll  
3” to 5”  
4” to 6”  
5” to 7”  
LOW  
LOW  
LOW  
LOW - MEDIUM LOW - MEDIUM  
MEDIUM MEDIUM - HIGH  
LOW  
LOW  
MEDIUM  
HIGH  
LOW - MEDIUM  
Press the right or left oval key to display other selections.  
Default: High  
Selections: Low, Medium, High  
Press the NEXT key to display MEDIA POWER UP.  
Power Up and Head Close Parameters  
Media Power Up  
Determines the action of the media when the printer is turned ON. “Calibration” recalibrates the  
media sensors, “Feed” feeds the label to the first web, “Length” calculates the length of the label, and  
“No Motion” means the media does not move. “No Motion” is the recommended mode for an  
applicator.  
MEDIA POWER UP  
¬FEED  
®
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Configuration and Calibration  
Press the right or left oval key to display other selections.  
Default: Feed  
Selections: Feed, Calibration, Length, No Motion  
Press the NEXT key to display HEAD CLOSE.  
Head Close  
Determines the action of the media after the printhead has been opened and then closed.  
“Calibration” recalibrates the media sensors, “Feed” feeds the label to the first web, “Length”  
calculates the length of the label, and “No Motion” means the media does not move.  
“Feed” is the recommended mode for an applicator.  
HEAD CLOSE  
¬FEED  
®
Press the right or left oval key to display other selections.  
Default: Feed  
Selections: Feed, Calibration, Length, No Motion  
Press the NEXT key to display BACKFEED.  
Label Positioning Parameters  
Backfeed Sequence  
Determines when and how much label backfeed occurs in the Applicator mode. It has no effect in  
Rewind or Tear-Off modes.  
This parameter setting can be superseded by a ZPL/ZPL II instruction when received as part of a  
label format. Refer to the “ZPL II Programming Guide.”  
BACKFEED  
¬DEFAULT  
®
Press the right oval key for the next choice, or press the left oval key for the previous choice.  
Default: 90% of the backfeed occurs after the label is dispensed; the remaining 10%  
takes place before the next label is printed.  
Selections: Default; After, Before, 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80%, or 90%  
NOTE: The difference between the value entered and 100% establishes how  
much backfeed occurs before the next label is printed. For example, a value of  
40 means that 40% of the backfeed takes place after the label is dispensed. The  
remaining 60% takes place before the next label prints. A value of “Before”  
means that all backfeed will take place before the next label is printed.  
Press the NEXT key to display LABEL TOP.  
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Configuration and Calibration  
Setting the Label Top Position  
The Label Top Position controls the initial vertical print position on the label (viewed as the label  
exits the printer). The Default position is referenced to the leading edge of the label which follows the  
one to be printed. Refer to Figure 11. If there is a lengthy web between labels, the label format may  
begin printing on the backing material. To set the position where the format begins printing, change  
the Label Top Position value.  
LABEL TOP +000  
- nnnnnnn  
+
Press the right oval key to increase the value , or press the left oval key to decrease the value. Each  
positive number moves the label top position down by one dot row; each negative number moves the  
position up by one dot row.  
Default: +0  
Range: -120 to +120  
Press the NEXT key to display LEFT POSITION.  
LABEL TOP  
POSITION  
LABEL  
LENGTH  
LABEL  
FEED  
LABEL TOP  
POSITION  
+80 DOT ROWS  
LABEL  
LENGTH  
Figure 11. Label Top Position  
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Configuration and Calibration  
Setting the Left Position  
The Left Position controls the initial print position from the left edge of a label (viewed as the label  
exits the printer). The Default position is referenced to the left edge of the media. Refer to Figure 12.  
Depending on the width of the media, the label format may begin printing on the backing material or  
on the platen. To set the position where the format begins printing, change the Left Position value.  
LEFT POSITION  
+ 0000  
®
+
Press the left oval key to move the cursor to the next digit, and press the right oval key to change the  
+/- value and increase the value of the digit (“+” shifts to the left; “-” shifts to the right.) The  
displayed value represents the number of dot positions the format will shift right or left.  
Default: 0000  
Range: -9999 to +9999 (If a negative value is required, enter the numeric value first, then  
change the plus to a minus sign.)  
Press the NEXT key to display HEAD TEST COUNT.  
LABEL  
FEED  
LEFT  
POSITION  
LEFT  
POSITION  
-35 DOT ROWS  
LABEL  
LENGTH  
Figure 12. Left Position  
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Configuration and Calibration  
Head Test Function  
Periodically a Head Test is automatically performed to ensure that the printhead elements are working  
correctly. This parameter determines how many labels are printed between these internal printhead  
tests.  
Setting the Head Test Count  
The Head Test Count is used to select the head test interval (the number of labels printed between  
head tests).  
HEAD TEST COUNT  
+
®
0000  
Press the left oval key to move to the next digit position, and press the right oval key to change the  
value of the digit. The displayed value represents the number of labels printed between tests.  
Default: 0000 (disables the head test)  
Range: 0000 to 9999  
Press the NEXT key to display HEAD RESISTOR.  
Head Resistance  
Setting the Head Resistance Value  
This value has been pre-set at the factory to match the resistance value of the printhead. It will not  
need to be changed, unless:  
1. The printhead is replaced.  
2. The printer is set to the factory defaults. (The factory default value is usually lower than the  
actual head resistance value.)  
Before replacing a printhead, look on the bottom of the new printhead for the label that shows the  
resistance (ohm – ) value.  
CAUTION: DO NOT set the value higher than that shown on the printhead.  
Setting a higher value may damage the printhead.  
HEAD RESISTOR  
® 0500 OHMS +  
Press the left oval key to move to the next digit position, and press the right oval key to increase the  
value of the digit.  
Initial Value: Factory set  
Range: 0500 - 1175  
Press the NEXT key to display VERIFIER PORT.  
Verifier Port  
Setting the Verifier Port  
The Verifier Port determines how the optional verifier will interface with a Zebra printer.  
This setting is factory set and should not be changed unless the factory defaults have been reloaded.  
Please make a note of it! While other choices are valid, the printer must be returned to its designated  
setting in order for it to work properly.  
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Configuration and Calibration  
OFF - The verifier port is off.  
1 ERR — Label reprinted if verifier detects an error. If the bar code is near the upper edge of the  
label, the label will feed out far enough to be verified and then backfeed to allow the next label to be  
printed and verified.  
2 VER-THRUPUT — Allows for the greatest throughput but may not indicate a verification error  
immediately upon detection. May print from one to three labels before an error is recognized and  
printing stops.  
VERIFIER PORT  
¬OFF  
®
Press the right or left oval key to display other selections.  
Default: Off  
Selections: Off, 1 VER-RPRNT ERR, 2 VER-THRUPUT  
Press the NEXT key to display APPLICATOR PORT.  
Applicator Port  
Setting the Applicator Port  
The Applicator Port is used to determine how the printer will interface with the applicator.  
This is set by the applicator manufacturer and should not be changed unless the factory defaults have  
been reloaded. Please make a note of it! While other choices are valid, the printer must be returned to  
its designated setting in order for it to work properly.  
Refer to Table 5 in “Appendix B” for more applicator cable information.  
OFF — Applicator interface is off.  
MODE 1 — Asserts the END PRINT signal LOW while the printer is moving the label forward.  
MODE 2 — Asserts the END PRINT signal HIGH while the printer is moving the label forward.  
MODE 3 — Asserts the END PRINT signal LOW for 20 milliseconds when a label has been  
completed and positioned. Not asserted during continuous printing modes.  
MODE 4 — Asserts the END PRINT signal HIGH for 20 milliseconds when a label has been  
completed and positioned. Not asserted during continuous printing modes.  
APPLICATOR PORT  
¬OFF  
®
Press the right or left oval key to display other selections.  
Default: Off  
Selections: Off, MODE 1, MODE 2, MODE 3, MODE 4  
Press the NEXT key to display START PRINT SIG.  
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Printing Controls  
Setting the Start Print Signal  
This parameter determines how the printer will react to the Start Print Signal input on pin 3 of the  
applicator interface connector at the rear of the printer.  
This is set by the applicator manufacturer and should not be changed unless the factory defaults have  
been reloaded. Please make a note of it! While other choices are valid, the printer must be returned  
to its designated setting in order for it to work properly.  
Refer to Table 5 in “Appendix B” for more applicator cable information.  
PULSE MODE — A label will print when the signal transitions from HIGH to LOW.  
LEVEL MODE — Labels will print as long as the signal is asserted LOW.  
START PRINT SIG  
¬PULSE MODE  
®
Press the right or left oval key to display other selections.  
Default: Pulse Mode  
Selections: Pulse Mode, Level Mode  
Press the NEXT key to display RESYNCH MODE.  
Setting the Resync Mode  
This parameter determines how the printer will react if the label synchronization is lost and the label  
top is not where expected.  
This is set by the applicator manufacturer and should not be changed unless the factory defaults have  
been reloaded. Please make a note of it! While other choices are valid, the printer must be returned to  
its designated setting in order for it to work properly.  
FEED MODE — If the label top is not where expected, the printer will feed a blank label to find  
the label top position.  
ERROR MODE — If the label top is not where expected, the printer will stop, enter the PAUSED  
mode, display the message “Error Condition Feed Label”, flash the ERROR  
LED, and assert the “Service Required” signal (pin 10 on the Applicator  
Interface Connector).  
To resync the media to the top of the label in this mode, the user must press the  
PAUSE key to exit the PAUSED state. The ERROR LED will then stop  
flashing and the “Service Required” signal will be de-asserted. The action of the  
printer is then determined by the “Head Close” configuration selection:  
“Calibration” – the printer feeds labels and recalibrates the media sensors.  
“Feed” – the printer feeds the labels to the next web.  
“Length” – the printer feeds labels and calculates the label length.  
“No Motion” – the media does not move. The user must press the FEED  
key to cause the printer to resync to the start of the next label.  
RESYNCH MODE  
FEED MODE ®  
¬
Press the right or left oval key to display other selections.  
Default: Feed Mode  
Selections: Feed Mode, Error Mode  
Press the NEXT key to display RIBBON LOW.  
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Configuration and Calibration  
Selecting the Ribbon Low Feature  
When the Ribbon Low feature is enabled, the “Ribbon Low” output signal (Pin 9) on the applicator  
port is functional. When the amount of ribbon on the supply spindle reaches a specific low level, the  
output signal will assert HIGH to provide a “Ribbon Low” warning.  
When the Ribbon Low feature is disabled, the output signal (Pin 9) will not function, the “Low  
Ribbon” warning is not displayed, and the printer will continue to print until it runs out of ribbon.  
RIBBON LOW MODE  
¬
ENABLED  
®
Press the right or left oval key to display other selections.  
Default: Enabled  
Selections: Enabled, Disabled  
Press the NEXT key to display REPRINT MODE.  
Reprint Mode  
When the Reprint feature is enabled, the “Reprint” input signal (Pin 6) on the applicator port is  
functional. When the input signal is asserted, the last label printed will be printed again. (This  
includes non-printing labels.) When the Reprint feature is disabled, the “Reprint” input signal is  
ignored.  
NOTE: The ^SP command is ignored when the Reprint feature is enabled.  
When the Reprint feature is disabled, the ^SP command can be used. In addition,  
when a received label format is canceled prior to printing, the “reprint” function  
for the previous label is also canceled.  
REPRINT MODE  
DISABLED  
¬
®
Press the right or left oval key to display other selections.  
Default: Disabled  
Selections: Disabled, Enabled  
Press the NEXT key to display WEB SENSOR  
Sensor Values  
The following eight parameters — Web Sensor, Media Sensor, Ribbon Sensor, Mark Sensor,  
Mark Media Sensor, Media LED, Ribbon LED, and Mark LED — are automatically calculated  
during the calibration procedure and typically do not require adjustment. Additional information  
about these values can be found in the 170PAX-Series Maintenance Manual (P/N 49803L).  
Press the NEXT key to display LCD ADJUST.  
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Configuration and Calibration  
LCD Adjust  
Adjusts the brightness of the Liquid Crystal Display.  
LCD ADJUST 00  
+
- n  
Press the left oval key to decrease the brightness; the right oval key to increase the brightness.  
Default: 00  
Range: 00 to 19  
Press the NEXT key to display LANGUAGE  
Printer Language  
Selecting the Liquid Crystal Display (LCD) Language.  
Allows you to specify the language for the LCD prompts and error messages language. The selected  
language will also be print on the following labels: setup/configuration, and the font, bar code,  
graphic, and format listings.  
LANGUAGE  
ENGLISH  
¬
®
NOTE: At the beginning of the programming process on page 12, it is recom-  
mended that the user press the PREVIOUS key to display this parameter and  
allow for international language selection. If you want the prompts displayed in a  
language other than English, select the Printer Language, exit the Program Mode,  
Save Permanent, then re-enter the Program Mode. The Front Panel Display will  
now use the language selected. This allows the user to read the programming  
prompts in the desired language.  
Press the right oval key to select a language.  
Default: English  
Selections: English, Spanish, French, German, Italian, Norwegian, Portuguese, Swedish,  
Spanish2, Dutch, Finnish, Custom  
If this is the last configuration parameter, press the SETUP/EXIT key, select the desired Save Mode  
(typically “Permanent”), then press the NEXT key to end the configuration process. Refer to  
“Leaving the Program Mode” on page 11.  
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Care & Adjustments  
Cleaning  
CAUTION: Use only the cleaning agents indicated. Zebra Technologies  
Corporation will not be responsible for damage caused by any other  
cleaning materials used on the 170PAX2-Series print engine.  
Table 1 provides a recommended cleaning schedule. Cleaning swabs saturated with 70% Isopropyl  
Alcohol are available from your Zebra distributor as a Preventive Maintenance Kit (part # 01429).  
AREA  
METHOD  
INTERVAL  
See Figures 13 and 14 for parts locations.  
Printhead (1)  
Platen Roller (2)  
Media Path  
Alcohol  
Alcohol  
Alcohol  
Air blow  
After every roll of ribbon when printing in the  
thermal transfer mode.  
Transmissive Media  
Sensor (3)  
After every roll of media when printing in the  
direct thermal mode.  
Reflective Media  
Sensor (4)  
Air blow  
Ribbon Sensor (5)  
Door-Open Sensor (6)  
Peel Bar (7)  
Air blow  
Air blow  
Alcohol  
After every roll of media or more often if  
needed.  
Table 1. Recommended Cleaning Schedule  
Cleaning the Exterior  
The exterior surfaces of the printer may be cleaned with a lint free cloth. Do not use harsh or  
abrasive cleaning agents or solvents! If necessary, a mild detergent solution or desktop cleaner may be  
used sparingly.  
Cleaning the Interior  
Remove any accumulated dirt and lint from the interior of the printer using a soft bristle brush and/or  
vacuum cleaner. This area should be inspected after every roll of ribbon.  
Cleaning the Sensors  
To ensure proper operation of the printer, all sensors should be cleaned on a regular basis. To locate  
the position of these sensors, refer to Figure 13.  
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Care & Adjustments  
COVER  
HINGE  
6
3
4
5
Figure 13. Sensor Locations (Right-Hand Unit Shown)  
Cleaning the Printhead and Platen Roller  
Inconsistent print quality, such as voids in the bar code or graphics, or light print may indicate a dirty  
printhead. Media movement problems may indicate a dirty platen. For optimum print quality, perform  
the following cleaning procedure after every roll of ribbon.  
NOTE: If print quality has degraded and you have not changed to a different type  
of media or ribbon, it should not be necessary to change the burn temperature or the  
toggle pressure.  
To clean the printhead and platen roller, refer to Figure 14 and perform the following steps:  
1. Open the printhead assembly (C) by lifting the printhead lock lever (D) upward away from the  
locking pin (E), and remove the media and ribbon.  
2. Brush, vacuum, or air blow any accumulated lint and paper dust away from the rollers. It is good  
practice to clean the various media, ribbon, and door-open sensors at this time. See Figure 13.  
3. Use a cleaning swab saturated with alcohol and wipe the print elements from end to end. The  
print elements form the grayish/black strip (1) just behind the chrome strip on the underside of  
the printhead. Allow a few seconds for the solvent to evaporate.  
4. Use a lint-free cloth moistened with alcohol to clean the platen roller (2) and other rollers. Rotate  
the rollers while cleaning.  
5. Reload the ribbon and/or media, latch the printhead, and continue printing. (Turn the printer ON  
if previously turned OFF.)  
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Care & Adjustments  
D
1
C
CLEANING  
SWAB  
7
E
2
Figure 14. Printer Cleaning (Right-Hand Unit Shown)  
NOTE: If print quality has not improved, try cleaning the printhead with the  
Save-a-Printhead cleaning film. This specially coated material removes contamina-  
tion buildup without damaging the printhead. Call your authorized Zebra distributor  
to order the Save-a-Printhead cleaning kit for the 170PAX2 printer (part # 38902M).  
Toggle Positioning  
Proper Toggle positioning is important for proper print quality. The toggles should be positioned 1/4  
of the width in from the media edges (see Figure 15 inset).  
To position the toggles, loosen the set screws (T) with a 1.5 mm Allen wrench and slide them to the  
desired position on the toggle pivot shaft (U); then, tighten the set screws ½ turn past contact.  
NOTE: Perform the Printhead Pressure Adjustment which follows, and make sure  
the toggle pressure is even, otherwise the media may drift or the ribbon may wrinkle.  
Printhead Pressure Adjustment  
If printing is too light, or if thick or thin media is used, printhead pressure may need to be adjusted.  
During this adjustment procedure, refer to Figure 15. (Use the lowest pressure possible that provides  
the desired print quality.)  
1. Refer to the Configuration process starting on page 11 and lower the darkness setting (burn  
duration) to a value of “2” or “3”.  
2. Refer to the PAUSE Key Self Test on page 43 and print test labels at 2” (50.8 mm) per second.  
3. Loosen the locking nuts (R) on the threaded shafts of both toggle assemblies.  
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Care & Adjustments  
4. Use the adjusting nuts (S) to increase or decrease the spring pressure until the left and right edges  
of the printed area are equally dark.  
5. Increase darkness to the optimum level for the media being used.  
6. Hold the adjusting nuts (S) in position, and tighten the locking nuts (R) against them.  
NOTE: Printhead and drive system (belts and bearings) life can be maximized  
by using the lowest pressure that produces the desired print quality.  
R
1/4  
1/2  
1/4  
U
T
S
Figure 15. Printhead Pressure (Right-Hand Unit Shown)  
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Troubleshooting  
Power On Self Test  
A Power On Self Test (POST) is performed each time the printer is turned ON. During this test, the  
front panel lights (LEDs) will turn ON and OFF to ensure proper operation. At the end of this self  
test, only the POWER LED will remain lit. Once the Power On Self Test is complete, the media is  
advanced to the proper resting position, as determined by the programmed Media Feed setting.  
To initiate the Power On Self Test, turn the printer ON using the power switch on the control panel.  
The POWER LED will go ON. The other control panel LEDs and the LCD monitor the progress and  
indicate the results of the individual tests. All displayed prompts occur in English; however when a  
test fails, the prompt will also rotate through the international languages.  
The normal self test sequence, which occurs each time the printer is turned on, is as follows:  
1.  
2.  
All lights turn on simultaneously and then turn off in  
sequence through the following steps.  
SRAM functionality test performed.  
SRAM Test  
3.  
4.  
Option ROM functionality test performed. The  
words “Not Installed” will be added to the display if  
optional ROM is not used.  
Option ROM Test  
Printhead Test  
Printhead is checked for proper operation.  
5.  
6.  
7.  
Processor functionality test performed. The word  
“Failed” will be added to the display if the test fails.  
Processor Test  
E-Cubed Test  
EEPROM Test  
E-cubed functionality test performed. The word  
“Failed” will be added to the display if the test fails.  
EEPROM/PROM functionality test performed. The  
word “Failed” will be added to the display if the test  
fails.  
8.  
9.  
Optional PCMCIA Memory Card functionality test  
performed. The words “Not Installed” will be added  
to the display if no card is present.  
Memory Card Test  
Depending on how the ^MF ( Media Feed)  
instruction is set, the printer will feed to the first web  
or label length, calibrate ribbon and media sensors,  
or set label length and feed one or more labels.  
10  
.
Printer is ready for operation. Refer to  
“Configuration and Calibration” to set specific  
parameters. Designate prompt language with the  
^KL command or from the menu.  
PRINTER READY  
x.x MB VXX.X.X  
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Troubleshooting  
The following tables provide trouble symptoms, a diagnosis of specific causes, and a recommended  
action which should result in proper printer operation.  
If you are in need of technical assistance, contact your equipment supplier.  
Power On Troubleshooting  
SYMPTOM  
DIAGNOSIS  
ACTION  
All lights on, but  
nothing displays on  
the LCD, and the  
printer locks up.  
Internal electronic or  
firmware failure.  
Call a service technician.  
Printer locks up while Main Logic Board failure. Call a service technician.  
running the Power  
On Self Test.  
EEPROM checksum is  
incorrect.  
Call a service technician.  
EEPROM TEST  
FAILED  
Printer Troubleshooting  
SYMPTOM  
DIAGNOSIS  
ACTION  
For Thermal Transfer:  
Ribbon not loaded or  
incorrectly loaded.  
Load ribbon correctly. See  
“Ribbon Loading” on page 5.  
ERROR CONDITION  
RIBBON OUT  
Printer stops;  
RIBBON light ON,  
ERROR light flashes. correctly.  
Ribbon Sensor not detect- Perform “Media and Ribbon  
Sensor Calibration” on  
page 18.  
ing ribbon that is loaded  
For Direct Thermal:  
Ribbon loaded.  
or  
Media blocking the  
Ribbon Sensor.  
No media loaded or  
incorrectly loaded.  
WARNING  
RIBBON IN  
Remove ribbon. Load media  
correctly. Perform “Media and  
Ribbon Sensor Calibration” on  
page 18.  
Load media correctly. See  
“Media Loading” on page 3.  
RIBBON light ON,  
ERROR light flashes.  
ERROR CONDITION  
PAPER OUT  
Printer stops;  
MEDIA light ON,  
ERROR light flashes.  
Misadjusted Media  
Sensor.  
Printer set for non-  
continuous media, but  
continuous media is  
loaded.  
Check position of the Media  
Sensor.  
Install proper media or reset  
printer for current media type  
and perform calibration.  
Printhead is not fully  
closed.  
Close printhead completely.  
Call a service technician.  
ERROR CONDITION  
HEAD OPEN  
Printer stops and Head Open Sensor not  
ERROR light flashes. working properly.  
Printhead is overheated.  
Allow printer to cool. Printing  
resumes when the printhead  
elements cool to operating  
temperature.  
WARNING  
HEAD TOO HOT  
Printer stops and  
ERROR light flashes.  
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Troubleshooting  
SYMPTOM  
DIAGNOSIS  
ACTION  
Printhead is not hot  
enough to print properly.  
Printing continues while  
WARNING  
HEAD COLD  
printhead heats up. If error  
remains, environment may be  
too cold for proper printing.  
Relocate printer to warmer  
area. Verify print quality.  
ERROR light flashes.  
Printhead element is bad To correct the situation, call a  
or going bad.  
ERROR CONDITION  
HEAD ELEMENT BAD  
service technician to replace  
the printhead.  
Experiencing print  
quality problems.  
To override this error mes-  
sage, turn off the Head Test in  
the Printer Configuration.  
You may do any of the  
following:  
Printer stops and  
PAUSE light goes  
ON. The LCD  
displays:  
Not enough memory to  
perform function shown  
on the second line.  
Explanation of Errors:  
1.Creating Bitmap -  
Bitmap size (label  
length/width) does not fit  
in available memory.  
A. With PAUSE on, send a  
~HM command to the printer  
to display the amount of free  
memory. Then either:  
OUT OF MEMORY  
CREATING BITMAP  
2.Storing Bitmap -  
Not enough memory  
available to store the  
bitmap created.  
Redesign graphic/format  
to fit available memory or  
remove items from memory to  
create more space. or  
OUT OF MEMORY  
STORING BITMAP  
3.Building Format -  
Label is too complex.  
Press PAUSE to skip the  
formatting step in process and  
proceed to the next step.  
OUT OF MEMORY  
BUILDING FORMAT  
4.Storing Format -  
Format is too large to fit  
in available memory.  
B. With PAUSE on, press  
CANCEL. The printer  
skips the current label  
formatting process and  
goes on to the next label.  
OUT OF MEMORY  
STORING FORMAT  
5. Storing Graphic -  
OUT OF MEMORY  
STORING GRAPHIC  
Graphic image is too large C. Turn power OFF and then  
to fit in available memory. ON to clear printer memory  
and start over.  
6. Storing Font -  
D. Upgrade the printer to a  
larger memory size.  
OUT OF MEMORY  
STORING FONT  
Not enough memory  
available to store the font.  
Wrinkled ribbon.  
Long tracks of  
missing print on  
several labels.  
See “Wrinkled Ribbon”  
later in this section.  
Call a service technician.  
See “Wrinkled Ribbon”  
later in this section.  
Print element damaged.  
Wrinkled ribbon.  
Fine, angular gray  
lines on blank labels.  
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Troubleshooting  
SYMPTOM  
DIAGNOSIS  
ACTION  
Wrinkled ribbon.  
Ribbon fed through the  
machine incorrectly.  
Incorrect burn  
See “Ribbon Loading” on  
page 5.  
Set the burn temperature to  
the lowest possible setting for  
good print quality.  
temperature.  
Incorrect or uneven  
printhead pressure.  
Set the pressure to the  
minimum needed. See  
“Printhead Pressure”  
adjustment on page 35.  
Make sure that the media is  
snug by adjusting the Media  
Guide, or call a service tech.  
Call a service technician.  
Media not feeding  
properly; “walking” from  
side to side.  
Strip Plate needs  
adjusting.  
Printhead needs vertical  
adjustment.  
Printhead and Platen  
Roller need to be  
realigned.  
Call a service technician.  
Call a service technician.  
Ribbon Supply Spindle  
motor is inoperative.  
Call a service technician.  
Broken or melted  
ribbon.  
Darkness setting too high. Reduce setting for best print  
quality, and clean the  
printhead thoroughly.  
Light printing or no Printhead pressure needs See “Printhead Pressure”  
printing on the left or adjustment or printhead adjustment on page 35.  
right side of the label. out of alignment.  
Call a service technician.  
Perform Media Sensor  
position adjustment.  
Recalibrate printer.  
Use correct label format.  
Place Media Sensor in proper  
position.  
Misregistration/skips Media Sensor is not  
labels.  
positioned correctly.  
Printer not calibrated.  
Improper label format.  
Media Sensor is not  
positioned correctly.  
Dirty Platen.  
Misregistration and  
misprint of one to  
three labels.  
Clean the Platen.  
Media does not meet  
specifications.  
A plus or minus 4-6 dot row First calibrate the printer, then  
Use media that meets  
specifications.  
Vertical drift in  
top-of-form  
registration.  
(approximately 0.5 mm)  
vertical drift is acceptable  
due to the different toler-  
ances of the mechanical  
parts and printer modes.  
use the “Label Top Position”  
setting to correct. See  
“Configuration and  
Calibration.”  
Printer out of Calibration. Recalibrate printer.  
Platen dirty.  
Liquid Crystal Display  
Clean Platen.  
Call a service technician.  
Missing LCD  
characters or parts of may be bad and need  
characters.  
Changes in  
parameter settings  
did not take effect.  
replacing.  
Parameters are set  
incorrectly.  
Set parameters and save  
permanently. Cycle the printer  
power OFF and back ON.  
Call a service technician.  
If problem continues,  
there may be a problem  
with the main logic board.  
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Troubleshooting  
SYMPTOM  
DIAGNOSIS  
ACTION  
ZPL II was sent to  
the printer, but not  
recognized.  
Communications  
Print a Communications  
parameters are incorrect. Diagnostic Label. Check for  
format or overrun errors.  
Reset communication  
DATA light  
always OFF.  
parameters. See page 22.  
Incorrect Communications Verify proper cable and  
Cable in use.  
replace if necessary.  
or  
Prefix and delimiter  
characters set in printer  
do not match the ones  
Set the characters in the  
printer to match ZPL II format.  
See “Selecting Prefix and  
DATA light  
always flashing.  
used in ZPL II format sent Delimiter Characters” on  
page 23.  
to the printer.  
Incorrect/incomplete ZPL  
format sent to the printer.  
If problem continues, check  
the ZPL II format for changed  
^CC, ^CT, and ^CD.  
Vertical image or  
label drift.  
Printer using Configure the printer for  
non-continuous labels but non-continuous and run  
configured in  
calibration routine, if  
necessary.  
Assure the media sensor is  
properly positioned to read a  
single/consistent inter-label  
gap.  
continuous mode.  
Incorrectly-positioned  
media sensor.  
Improperly-calibrated  
media sensor.  
Perform “Media and Ribbon  
Sensor Calibration” on  
page 18.  
Platen roller dirty.  
Improper printhead  
pressure settings  
(toggles).  
Clean the Platen roller.  
Adjust the printhead pressure  
to assure proper functionality.  
Improperly-loaded ribbon Verify that the ribbon and  
or media.  
Incompatible media.  
media are properly loaded.  
Assure the inter-label gaps or  
notches are 2 mm - 4 mm and  
constantly placed. Also,  
media must not exceed  
minimum specifications for  
mode of operation.  
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Troubleshooting  
Printer Self Tests  
Introduction  
These self tests, illustrated on the following pages, produce sample labels and provide specific  
information that help determine the operating conditions for the printer.  
Each self test is enabled by pressing a specific control panel key or combination of keys while turning  
the power switch ON. Keep the key pressed until the first indicator light turns OFF. The selected self  
test will automatically start at the end of the Power On Self Test.  
NOTE: When performing these self tests, do not send data to the printer from the Host.  
NOTE: Full width media should be used when performing Printer Self Tests. If  
your media is not wide enough, the test labels may print on the label and the  
platen roller, or in the case of narrow media, not on the label at all. To prevent  
this from happening, check the configuration parameter “Setting the Print  
Width”, and insure it is correct for the media you are using.  
NOTE: If your media is too short, the test label will continue on the next label.  
NOTE: When canceling a self test prior to its actual completion, always reset the  
printer by turning the printer power OFF and then ON.  
NOTE: When performing these self tests, the operator must manually remove  
the labels as they become available.  
CANCEL Key Self Test  
Press and hold the CANCEL key while turning the  
printer power ON. Release the key anytime after the  
first front panel LED turns OFF.  
This self test prints a label that contains a listing  
of the printer’s current configuration parameters  
stored in configuration (EEPROM) memory (refer  
to Figure 16). To enable this test, press the CANCEL  
key while turning on the power switch.  
The configuration may be changed either  
temporarily (for specific label formats or ribbon and  
label stock) or permanently (by saving the new  
parameters in EEPROM memory). Saving new  
parameters occurs whenever a printer calibration  
procedure is performed. Refer to “Configuration  
and Calibration” for further details.  
Figure 16. CANCEL Key Self Test  
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Troubleshooting  
PAUSE Key Self Test  
Press and hold the PAUSE key while turning the printer power ON. Release the key anytime after the  
first front panel LED turns OFF.  
This self test is actually comprised of four individual test features:  
1. The initial self test prints 15 labels at 2" (5.08 cm) per second, then automatically pauses the  
printer. Each time the PAUSE key is pressed, an additional 15 labels print.  
2. While the printer is paused, alter the self test by pressing the CANCEL key once. Now each time  
the PAUSE key is pressed, the printer prints 15 labels at 6" (15.24 cm) per second.  
3. While the printer is paused, alter the self test a second time by pressing the CANCEL key once.  
Now each time the PAUSE key is pressed, the printer prints 50 labels at 2" (5.08 cm) per second.  
4. While the printer is paused, alter the self test a third time by pressing the CANCEL key once.  
Now each time the PAUSE key is pressed, the printer prints 50 labels at 6" (15.24 cm) per  
second.  
5. While the printer is paused, alter the self test a fourth time by pressing the CANCEL key once.  
Now each time the PAUSE key is pressed, the printer prints 15 labels at the maximum speed of  
the printer.  
This self test can be used to provide the test labels required when making adjustments to the printer’s  
mechanical assemblies. See Figure 17.  
Figure 17. Pause Key Test Sample Printout  
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Troubleshooting  
FEED Key Self Test  
Press and hold the FEED key while turning the printer power ON. Release the key anytime after the  
first front panel LED turns OFF.  
NOTE: The CANCEL Key Self Test should be performed prior to this self test.  
Information on the printed configuration label can be used with the results of this  
self test to determine the best darkness setting for a specific media/ribbon  
combination.  
The labels printed during this print quality test depends on the dot density of the printhead.  
300 dpi printers: 7 labels are printed at the 2 ips and 8 ips print speeds.  
200 dpi printers: 7 labels are printed at the 2 ips and 12 ips print speeds.  
Each label is printed at a different darkness setting, starting at three settings below the currently  
configured value and continuing to increase until it is three settings darker than the configured value.  
The relative darkness and speed are printed on each label. The bar codes on these labels can be  
ANSI-graded to check print quality.  
Compare these labels to determine which has the best print quality. Then add or subtract the value  
printed on that label from the darkness value specified on the configuration label. The resulting  
numeric value (0 to 30) is the best darkness value for that specific media/ribbon combination. Use the  
front panel configuration process to set the Print Darkness parameter to the new value. Refer to  
Figure 18 for an example of the label.  
Figure 18. FEED Key Self Test  
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Troubleshooting  
FEED Key and PAUSE Key  
Press and hold these two keys while turning the printer power ON. The printer configuration will be  
temporarily reset to the factory default values. These values will be active until power is turned OFF.  
If the factory default values are permanently saved, a media calibration procedure must be  
performed. You must also reset the head resistance value, and the verifier and applicator port  
settings to their required values (see “Configuration and Calibration”).  
The following chart indicates which printer function controls each of the configuration parameters:  
Parameter  
Controlled by  
Configuration and ZPL  
Darkness  
Tear Off  
Print Mode  
Configuration and ZPL  
Configuration and ZPL  
Calibration, Configuration, and ZPL  
Configuration and ZPL  
Calibration, Configuration, and ZPL  
Configuration and ZPL  
Calibration, Configuration, and ZPL  
Configuration and Memory Size  
Configuration  
Media Type  
Sensor Type  
Print Method  
Print Width  
Label Length  
Maximum Length  
Host Port  
Baud  
Data Bits  
Configuration  
Configuration  
Parity  
Stop Bits  
Configuration  
Configuration  
Host Handshake  
Protocol  
Network ID  
Communications  
Control Prefix  
Format Prefix  
Delimiter Character  
ZPL Mode  
Ribbon Tension  
Media Power Up  
Head Close  
Backfeed  
Label Top  
Left Position  
Head Test Count  
Head Resistance  
Verifier Port  
Applicator Port  
Start Print Signal  
Resynch Mode  
Ribbon Low Mode  
Reprint Mode  
Web Sensor  
Media Sensor  
Ribbon Sensor  
Mark Sensor  
Mark Media Sensor  
Media LED  
Configuration  
Configuration  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration (must match head resistance label value) or ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Configuration and ZPL  
Ribbon LED  
Mark LED  
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Troubleshooting  
Parameter  
Controlled by  
LCD Adjust  
Modes Enabled  
Modes Disabled  
Resolution  
Socket 1 ID  
Firmware  
Configuration  
Memory  
B: Memory  
J12 Interface  
J11 Interface  
J10 Interface  
J9 Interface  
J8 Interface  
J7 Interface  
Twinax/Coax ID  
Configuration  
ZPL  
ZPL  
Fixed (head type switch)  
Fixed (option EPROMS)  
Fixed (code EPROMS)  
Configuration  
Fixed (SIMM size and 1 MB standard)  
Fixed (option card)  
Fixed  
Fixed  
Fixed  
Fixed  
Fixed  
Fixed  
ZPL  
Communications Diagnostics Test  
The following test cannot be performed until all configuration and calibration parameters have been  
set. For information, refer to “Configuration and Calibration.”  
This test is performed via the control panel. Refer to “Setting the Communications Mode” in  
“Configuration and Calibration.” A typical printout from this test is shown in Figure 19.  
NOTE: This label will be inverted when printed.  
Figure 19. Results of Communications Diagnostic Test  
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Options  
Your print engine can be equipped with the following options. Contact your equipment supplier for  
further information and pricing.  
Single In-line Memory Module (SIMM)  
An optional 8 MByte SIMM increases the graphic and font storage capacity of the printer and/or  
increases the print length. As this is volatile memory, contents will be lost when the printer is turned  
off.  
Personal Computer Memory Card Interface Association  
(PCMCIA) Memory Card  
The Type I or Type II PCMCIA memory card is used for graphic, font, and label format storage. This  
card is an 8 MByte, non-volatile memory device, so the contents are not lost when the printer is  
turned OFF.  
Communication Interfaces  
®
IBM Twinax Interface  
This interface emulates IBM System 3/X and AS/400 (5224, 5225, 5256, and 4214) printers. This  
option comes with an auto-terminating one-foot “Y” connector cable.  
IBM Coax Interface  
This interface emulates an IBM System 3287 printer used in the IBM 3270 environment. This option  
comes with a BNC connector to interface to your host mainframe’s controller.  
ZebraNet™ Micro Print Server (MPS)  
Allows you to connect a Zebra printer to your Ethernet network. Available for 10BaseT networks.  
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Printer Specifications  
Printing Considerations  
Media Type (continuous,  
die-cut, or black mark)  
Resolution  
172 PAX2  
173 PAX2  
203 dots per inch  
(8 dots per mm)  
0.0049” x 0.0049”  
(0.125 mm x 0.125 mm)  
0.093” ±0.035”  
300 dots per inch  
(12 dots per mm)  
0.0033” x 0.0039”  
(0.084 mm x 0.100 mm)  
0.093” ±0.035”  
Dot size  
First dot location  
(from inside media edge)  
Maximum print width  
Maximum print length  
(with full width media)  
(2.4 mm ±0.89 mm)  
6.6” (168 mm)  
(2.4 mm ±0.89 mm)  
6.6” (168 mm)  
Non-continuous (1 MB Memory) 20” (508 mm)  
Non-continuous (9 MB Memory) 39” (990 mm)  
8” (203 mm)  
39” (990 mm)  
8” (203 mm)  
Continuous (1 MB Memory)  
Continuous (9 MB Memory  
20” (508 mm)  
266” (6756 mm)  
117” (2971 mm)  
Print Speeds  
172PAX2 (203 DPI) – Programmable constant printing speeds (per second) of 2.4" (61 mm), 3" (76 mm),  
4" (102 mm), 5" (127 mm), 6" (152 mm), 7" (178 mm), 8"(203 mm),  
9" (229 mm), 10" (254 mm), 11" (279 mm), and 12" (305 mm).  
173PAX2 (300 DPI) – Programmable constant printing speeds (per second) of 2.4" (61 mm), 3" (76 mm),  
4" (102 mm), 5" (127 mm), 6" (152 mm), 7" (178 mm), and 8"(203 mm).  
Media Specifications  
Media width (label and liner)  
Minimum label length  
Applicator mode  
Rewind mode  
Tear-off mode  
3” (76 mm) to 7.1” (180 mm)  
3.0” (76.2 mm); 1.0” (25.4 mm) with backfeed off  
1.0” (25.4 mm); no backfeed  
3.0” (76.2 mm); 1.0” (25.4 mm) with backfeed off  
Media registration tolerance  
Vertical (concurrent labels)  
Horizontal  
Total thickness (including liner)  
Interlabel Gap (Transmissive Sensor)  
Minimum  
±0.040” (±1.0 mm) (in Applicator mode)  
±0.040” (±1.0 mm)  
0.003” to 0.012” (0.076 mm to 0.305 mm)  
0.079” (2 mm)  
0.118” (3 mm)  
Refer to page 14 for Interlabel Gap and  
Label Length discussion.  
Preferred  
Maximum  
Black Mark (Reflective Sensor)  
Length (parallel to inside media edge)  
.12” (3 mm) to .43” (11 mm)  
Width (perpendicular to inside media edge) ³0.43” (³11 mm)  
Print Line to Peel Bar Distance  
.63” (16 mm)  
Ribbon Specifications  
Width (wound coated side out)  
Standard length  
3.0” (76 mm) to 7.1” (180 mm)  
984’ (300 m), 1476’ (450 m), 1969’ (600 m),  
and 2955’ (900 m)  
Roll size  
Inner core diameter / Maximum roll size  
1.0” (25.4 mm) / 4.0” (101.6 mm)  
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Printer Specifications  
Zebra Programming Language (ZPL II)  
° Communicates in printable ASCII  
characters  
° Format inversion (white on black)  
° Mirror image printing  
° Controlled via mainframe, mini, or PC  
° Four-position field rotation  
(normal - 0°, 90°, 180°, and 270°)  
° Downloadable graphics, scalable and  
bit-map fonts, label templates, and  
formats  
° Slew command  
° Programmable label quantities with print  
and pause control  
° Object copying between memory areas  
(RAM and PC memory card)  
° Automatic serialization of fields  
° User-programmable password  
° Adjustable print cache  
° Data compression  
° Status messages to host upon request  
° Automatic memory allocation for  
“format while printing”  
Bar Codes  
° Bar code modulus “X” dimensions:  
- Picket fence (non-rotated) orientation:  
203 dpi = 0.0049” mil to 0.049”  
300 dpi = 0.0033” mil to 0.033”  
- Ladder (rotated) orientation:  
° Linear bar codes:  
Code 11, Code 39, Code 93, Code 128 with  
subsets A/B/C and UCC Case Codes,  
ISBT-128, UPC-A, UPC-E, EAN-8, EAN-13,  
UPC and EAN 2 or 5 digit extensions,  
Plessey, Postnet, Standard 2 of 5, Industrial 2  
of 5,Interleaved 2 of 5, LOGMARS, MSI,  
and Codabar  
203 dpi = 0.0049” mil to 0.049”  
300 dpi = 0.0039” mil to 0.039”  
° 2-dimensional bar codes:  
Code 49, Maxi Code, PDF-417, QR Code,  
Codablock, DataMatrix, Micro-PDF417  
° Bar code ratios: 2:1, 7:3, 5:2, and 3:1  
Communications Specifications  
° High-speed parallel interface, Centronics® ° ZebraNet™ MPS ethernet network print  
compatible  
server (10Base-T)  
° High-speed serial interfaces:  
- RS-232C and RS422 with DB25S  
(Female) connector  
° IBM® Twinax interface - emulates IBM®  
System 3X and AS/400 printers  
° IBM® Coax interface - emulates IBM®  
System 3270 printers  
- RS-485 multi-drop capability  
- Configurable baud rate (110 - 57.6 K  
bits/sec.), parity, data bits, and stop bits  
- Software (XON/XOFF) or hardware  
(DTR/DSR) communications handshake  
protocols  
° Applicator interface with DB15S (Female)  
connector  
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Printer Specifications  
Standard Printer Fonts  
Font Matrices for 12 dot/mm (300 DPI) Printhead  
Character Size  
Matrix  
(in dots)  
Inches  
Millimeters  
Font  
Type*  
A
B
9
5
7
1
2
2
6
3
8
9
0
U-L-D  
0.030  
0.037  
0.060  
0.137  
0.087  
0.200  
0.100  
0.020  
0.030  
0.040  
0.087  
0.053  
0.160  
0.093  
0.080  
50.00  
33.33  
25.00  
11.54  
18.75  
6.25  
0.76  
0.93  
1.53  
3.47  
2.20  
5.08  
2.54  
2.03  
0.51  
0.76  
1.02  
2.20  
1.36  
4.07  
2.37  
2.03  
1.97  
1.31  
0.98  
0.45  
0.74  
0.25  
0.42  
0.49  
11  
U
C, D 18 10  
U-L-D  
OCR-B  
U-L-D  
U-L-D  
OCR-A  
E
41 20  
26 13  
60 40  
30 19  
24 24  
F
G
H
10.71  
12.50  
GS  
Ø
SYMBOL 0.080  
Scalable  
Default: 15 X 12 U-L-D  
* U = Uppercase, L = Lowercase, D = Descenders  
Font Matrices for 8 dot/mm (203 DPI) Printhead  
Character Size  
Matrix  
(in dots)  
Inches  
Millimeters  
Font  
Type*  
A
B
9
5
7
1
2
2
5
3
8
6
0
U-L-D  
U
0.044 0.029  
0.054 0.044  
0.088 0.059  
0.138 0.098  
0.128 0.079  
0.295 0.236  
0.103 0.093  
33.90  
22.60  
16.95  
10.17  
12.71  
4.24  
1.13  
1.38  
2.25  
3.50  
3.25  
7.50  
2.63  
3.00  
0.75  
1.13  
1.50  
2.50  
2.00  
6.00  
2.38  
3.00  
1.33  
0.89  
0.67  
0.40  
0.50  
0.17  
0.42  
0.33  
11  
C, D 18 10  
U-L-D  
OCR-B  
U-L-D  
U-L-D  
OCR-A  
E
28 15  
26 13  
60 40  
21 13  
24 24  
F
G
H
10.71  
8.48  
GS  
Ø
SYMBOL 0.118 0.118  
Scalable  
Default: 15 X 12 U-L-D  
* U = Uppercase, L = Lowercase, D = Descenders  
° Bitmap fonts A through H and GS symbols are expandable up to 10 times, height and  
width independent  
° Smooth, scalable font Ø (CG Triumvirate™ Bold Condensed) is expandable dot by dot,  
height and width independent  
° IBM® Code Page 850 International Characters  
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Printer Specifications  
Memory  
° 1 MByte RAM standard  
Optional 8 MByte SIMM Option available for longer labels  
or additional storage of fonts, graphics, logos, and label formats  
° Type II Series C & D PC Card Interface (memory only) standard  
Optional 8 MByte PC Memory Card - available for additional  
storage of fonts, graphics, logos,templates, and label formats.  
Also available pre-programmed with optional and international  
scalable fonts.  
° Additional fonts available on Optional EPROMs  
Physical  
Height  
Width  
Depth  
Weight  
11.8” (300 mm)  
9.6” (245 mm)  
17.0” (432 mm)  
32 lbs. (14.5 kg)  
° For installation information, refer to Appendix E.  
Electrical  
° Dual 32-bit RISC and CISC microprocessors  
° Universal Power Supply with power-factor correcting  
90-264 VAC, 48-62 Hz  
° Power consumption: Idle  
= 19 W  
Printing = 220 W (printing Pause  
Test label at speed A)  
° Agency approvals: UL 1950 3rd edition, CSA 22.2 950-95,  
EN60950 (IE 950), FCC (Class A), DOC (Class A), EN55022  
(CISPR) (Class A), EN50082-2, AS/NZS 3548  
° CE, and FCC Class “A” approved  
Fuses  
° 5 Amp, 250 VAC, 5 x 20 mm IEC style, as supplied with the printer  
Environmental Operating Range  
Operating  
temperature  
Thermal transfer  
Direct thermal  
41° F to 104° F (5° C to 40° C)  
32° F to 104° F (0° C to 40° C)  
Non-condensing  
relative humidity  
Operation  
20% to 85%  
5% to 85%  
Storage  
Storage temperature  
-40° F to 140° F (-40° C to 60° C)  
* Media registration and minimum label length are affected by media type and width,  
ribbon type, and print speed. Performance improves as these factors are optimized.  
Zebra recommends always qualifying any application with thorough testing.  
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Appendix A  
AC Power Cord Requirements  
Since many areas of the world have specific power requirements, an AC Power Cord may not be  
included with your printer. Refer to Figure 20. A power cord must be provided by you that meets your  
local electrical requirements.  
WARNING!! For personnel and equipment safety, always use a  
three-prong plug with an earth ground connection to the AC Power  
Source.  
AC Power Cord Specifications:  
The overall length must be less than 9.8 feet (3 m).  
It must be rated for at least 5 Amp, 250 VAC.  
The chassis ground (earth) must be connected to assure safety and reduce electro-  
magnetic interference. This is done by the third wire (earth) in the power cord.  
The AC power plug and IEC320 connector should bear the certification mark of at  
least one of the known international safety organization shown in Figure 20.  
Figure 20. VAC Power Cord  
Figure 21. Safety Organization Logos  
Power Fuse Replacement  
The printer uses a metric-style fuse (5 x 20 mm IEC) rated for 5 Amps at 250 Volts that bears the  
certification mark of a known international safety organization (see Figure 21).  
The power entry module comes with two approved fuses in the fuse holder; one is “in-circuit” and  
one is provided as a “spare.”  
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Appendix A  
To replace a fuse, follow this procedure and refer to Figure 22:  
1. Turn off the printer and unplug the power cord from the back of the printer.  
2. Using a small-blade screwdriver, remove the fuse holder from the power entry module at the rear  
of the printer.  
3. Carefully remove the fuse from the “in circuit” location. To remove the fuse from the “spare”  
location, insert the point of a pencil through one of the two holes in the fuse holder; gently push.  
Repeat this procedure through the other hole.  
4. Insert this fuse in the “in circuit” location. (Remember to replace an approved 250 VAC, 5 Amp  
fuse in the “spare” location!)  
5. Reinstall the fuse holder into the power entry module at the rear of the printer.  
6. Reconnect the power cord and turn the printer on.  
The printer should now be ready for operation and the POWER light should be on.  
NOTE: If power is not restored, an internal component failure may have  
occurred and the printer requires servicing. Refer to “Troubleshooting.”  
Figure 22. Installing a Fuse  
Shipping  
To ship the Zebra 170PAX2-Series print engine, remove all ribbon and media. Carefully pack the print  
engine in a suitable container to avoid damage during transit. Whenever possible, use the original  
“carton within a carton” packing materials from the factory. A shipping container can be purchased  
from Zebra Technologies Corporation if the original packaging is lost or destroyed. Contact your  
distributor or Zebra Technologies Corporation to order the 170PAX2-Series Packing Materials Kit.  
If you use a different container, package the print engine carefully to avoid damage.  
CAUTION: When packaging the printer in a rigid container, use shock  
mounts or shock-absorbing packing material.  
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Appendix B  
Printer Communications Interface Technical Information  
System Considerations  
Communications Code — The printer sends and receives American Standard Code for Information  
Interchange (ASCII). This code consists of 128 characters (256 for Code Page 850) including upper-  
and lower-case letters, numbers, punctuation marks, and various control codes.  
Interfaces — The method of interfacing the printer to a data source depends on the communication  
options installed in the printer and the host. The standard interfaces are an RS-232/RS-422/RS-485  
serial data port and a Centronics-compatible parallel port. Optional IBM Twinax, IBM Coax and  
Ethernet options are available for those applications which require them.  
Data Specifications — When communicating via an asynchronous serial data port (RS-232/RS-422/  
RS-485), the baud rate, number of data and stop bits, the parity, and the XON/XOFF or DTR control  
are user-selectable and should be set to match those of the host computer. When communicating via  
the Centronics-compatible parallel port, the previously mentioned parameters are not considered.  
Refer to “Configuration and Calibration” to configure the communication parameters for the printer.  
Interface Considerations  
RS-232 – A serial communication method consisting of data and control signals; available as a  
standard feature on most PCs and other hosts.  
Advantages: Cables and connectors are readily available from computer equipment stores and  
suppliers; easy to connect; two-way communication between the host and the printer.  
Disadvantages: Slower than the parallel connection; limited to 50 feet (15.24 meters) of cable.  
RS-422 – A single-user current loop serial communication method.  
Advantages: Longer cable length up to 4000 feet (1219.2 m); greater immunity to data corruption  
caused by industrial motors and fluorescent lights; two-way communication between the host and the  
printer.  
Disadvantages: Not commonly available on standard PCs without additional hardware; slower than  
the parallel connection.  
RS-485 – A multiple-user current loop serial communication method that is used to support multiple  
printers connected to a single host.  
Advantages: Longer cable length up to 4000 feet (1219.2 m); greater immunity to data corruption  
caused by industrial motors and fluorescent lights; two-way communication between the host and the  
printer.  
Disadvantages: Not commonly available on standard PCs without additional hardware; slower than  
the parallel connection.  
Centronics-compatible Parallel – This is a common communication method available on most PCs  
and other hosts.  
Advantages: Fastest of the four communication interfaces; cables and connectors are readily  
available from computer equipment stores and suppliers; easy to connect.  
Disadvantages: One-way communication (the serial port is used to send printer status to the host);  
shorter recommended cable length of 6 feet (1.83 m).  
170PAX2-Series User’s Guide  
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Appendix B  
WARNING: Connecting a data communications cable while the power  
is ON may damage the PAX2 print engine.  
RS-232/RS-422/RS-485 Serial Data Port  
The connections for these standard interfaces are made through the DB25 Female connector on the  
rear panel. Refer to Table 2. For all RS-232 input and output signals, the printer follows both the  
Electronics Industries Association’s (EIA) RS-232 and the Consultative Committee for International  
Telegraph and Telephone (CCITT) V.24 standard signal level specifications.  
PIN NO.  
DESCRIPTION  
Frame ground for cable shield  
1
2
TXD (RS-232 transmit data) output from printer  
RXD (RS-232 receive data) input to printer  
RTS (RS-232 request to send) output from printer  
DSR (data set ready) input to printer  
Signal ground for RS-232  
3
4
6
7
+5 VDC source output (750 mA maximum)  
Signal ground reference for RS-422/RS-485  
RS-422/RS-485 data input B (-)  
9
11  
13  
14  
16  
19  
20  
RS-422/RS-485 data output B (-)  
RS-422/RS-485 data input A (+)  
RS-422/RS-485 data output A (+)  
DTR (RS-232 data terminal ready) output from printer  
NOTE: Pins 5, 8, 10, 12, 15, 17-18, 21-25 are not used and are unterminated.  
Table 2. RS-232/RS-422/RS-485 Pinouts  
56  
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Appendix B  
RS-232 Interconnections — The printer is configured as Data Terminal Equipment (DTE). Figure 23  
illustrates the connections required to interconnect the printer with the standard 9-pin serial port  
connector on a PC. Figure 24 illustrates the internal connections of the printer’s RS-232 connector.  
NOTE: If using a 9-pin to 25-pin adapter plug attached to the computer, use a  
null modem cable between the adapter plug and the printer. To connect the  
printer to other DTE devices with DB25 connectors (such as an optional serial  
port of a PC), an RS-232 null modem (crossover) cable should be used.  
DB9 Female  
Connector  
to P.C.  
DB25 Male  
Connector  
to Printer  
Figure 23. 9-Pin to 25-Pin Interconnecting Cable  
Rear Panel  
DB25 Female  
J3  
Figure 24. RS-232 Connections  
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Appendix B  
RS-422/RS-485 Interconnections — The printer may be connected to a host by a RS-422/RS-485  
interface. The DB25 Female connector on the rear of the printer uses specific pins for this purpose.  
Figure 25 illustrates the required cable wiring for interconnecting to the printer’s DB25 connector.  
Figure 26 illustrates the internal connections of the printer’s RS-422/RS-485 connector.  
DB25 Male  
Connector  
to Printer  
Figure 25. RS-422/RS-485 Interconnecting Cable  
Rear Panel  
DB25 Female  
Figure 26. RS-422/RS-485 Connections  
58  
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Appendix B  
Centronics-Compatible Parallel Data Port  
A standard 36-pin Centronics-compatible parallel connector is available at the rear of the printer for  
connection to the data source. The standard RS-232 port will not accept data when the parallel port is  
enabled. The parallel interface receives data from the data source but cannot send back printer status  
information over this port. However, if the printer receives a “Printer Status Request” command over  
the parallel interface, it will send back this information over the RS-232 port.  
Parallel Port Interconnections — Table 3 shows the pin configuration and function of a standard  
computer-to-printer Centronics-compatible parallel cable:  
PIN NO.  
DESCRIPTION  
STROBE — The high to low transition of this input signal will latch  
the data at the eight data inputs into the printer.  
1
DATA BITS 0-7 — Parallel data inputs to the printer. They have  
TTL input characteristics where a HIGH (+5 V) level corresponds  
with a logic 1 and a LOW (0 V) level is a logic 0.  
2-9  
10  
ACKNOWLEDGE — This output of the printer is an active LOW  
pulse indicating that the printer has received the previous character  
and is ready to accept another data character.  
BUSY — This printer output is active HIGH whenever it cannot  
accept data.  
11  
12  
13  
ERROR — This output signal is active HIGH whenever the printer  
is out of paper or ribbon.  
SELECT — The function of this output signal is determined by a  
Printer Configuration Option. In the default condition, SELECT is  
active HIGH whenever the parallel port is powered up and enabled.  
AUTOFEED — This input is unused by the printer.  
Not used  
14  
15, 33, 34  
16, 19-30  
SIGNAL GROUNDS — The logic GROUNDS and returns for all  
input and output signals.  
Chassis ground (for cable shield connections)  
+5 V fused output, 750 mA maximum  
17  
18  
31  
32  
INITIALIZE (reset) — This input is unused by the printer.  
FAULT — This output from the printer is active LOW whenever any  
of the following error conditions are present: Printhead Open,  
Printhead Over Temperature, Paper Out, Ribbon Out, Rewind Full  
(if Rewind is used).  
+5 V resistive  
35  
36  
SEL IN — Connected but not used by the printer.  
Table 3. Centronics-Compatible Connector Pinouts  
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Appendix B  
Cabling Requirements  
Data cables must be fully shielded and fitted with metal or metalized connector shells. Shielded  
cables and connectors are required to prevent radiation and reception of electrical noise. To minimize  
electrical noise pickup in the cable:  
Keep data cables as short as possible.  
Do not bundle the data cables tightly with the power cords.  
Do not tie the data cables to power wire conduits.  
NOTE: Printers comply with FCC “Rules and Regulations,” Part 15, Subpart  
“J,” for Class “A” equipment, using fully-shielded 6-foot data cables. Use of  
longer cables or unshielded cables may increase radiated emissions above the  
Class “A” limits.  
NOTE: RS-422 and RS-485 applications should use shielded twisted pairs  
with 120 ohm controlled impedance as recommended in the Appendix of the  
ITA/EIA-485 specification.  
Applicator Interface Connector  
Refer to Table 4. An external DB-15 connector is present on the rear panel of the print engine for  
communication with the applicator. (An optional DB-15 to DB-9 adapter cable is available to  
accommodate existing DB-9 interfaces.)  
PIN SIGNAL SIGNAL  
#
NAME  
TYPE  
FUNCTIONAL DESCRIPTION  
JP1 IN – Ground return for Internal +5v power source and is  
available here for remote opto-isolators, if required. (JP2 IN)  
1
SIGNAL  
GROUND  
(+5V Re-  
turn)  
Ground  
JP1 OUT – Ground return for External +5v power source. (JP2 OUT)  
JP2 IN – Internal +5v power source supplies power to internal  
opto-isolators and is available here for remote opto-isolators,  
if required. (JP1 IN)  
2
3
+5V  
(Fused at  
750mA)  
Power  
Input  
JP2 OUT – External +5v power source must be connected  
here to supply power to internal opto-isolators. (JP1 OUT)  
PULSE MODE – The label printing process begins on the  
HIGH to LOW transition of this signal, if a format is ready.  
De-assert this signal HIGH to inhibit printing of a new label.  
START  
PRINT  
LEVEL MODE – Assert LOW to enable the printer to begin  
printing, if a format is ready. The printer will print new labels  
as long as the signal is asserted. When de-asserted, the  
currently printing label will be completed and the printer will  
stop and wait for this input to be reasserted LOW.  
When the printer is in an Idle state or has been PAUSED,  
assert this input LOW to trigger repeated feeding of blank  
labels. De-assert HIGH to stop feeding blank labels and  
register to the top of the next label.  
4
FEED  
Input  
Table 4. DB-15 Connector (Printer to Applicator)  
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Appendix B  
PIN  
#
SIGNAL  
NAME  
SIGNAL  
TYPE  
FUNCTIONAL DESCRIPTION  
To toggle the current PAUSE state, this input must be  
asserted LOW for 200 milliseconds, or until the SERVICE  
REQUIRED output (pin 10) changes state.  
5
PAUSE  
Input  
If the REPRINT feature is enabled – this input must be  
asserted LOW to cause the printer to reprint the last label.  
(See the Configuration and Calibration section.)  
6
REPRINT  
Input  
If the REPRINT feature is disabled – this Input is ignored.  
Interface Power Supply – supplies power to external  
sensors as required.  
7
8
9
+28V  
(Fused at  
1.5A)  
Power  
Ground  
Output  
Interface Power Ground.  
POWER  
GROUND  
(+28V Return)  
RIBBON  
LOW  
If the RIBBON LOW feature is enabled, and the amount of  
ribbon remaining on the supply spool is below a specific  
threshold level – this output will be asserted HIGH.  
If the RIBBON LOW feature is disabled – this output lead is  
disabled. (See the Configuration and Calibration section.)  
While either the media cover is open, the printhead is open, the  
ribbon is out, the media is out, the printer is paused, or an  
operational fault has occurred, this output will be asserted LOW..  
10  
SERVICE  
REQUIRED  
Output  
If the applicator RESYNCH mode is set to ERROR mode,  
this signal will also assert LOW for a RESYNCH error.  
MODE 0: The Applicator Port is OFF.  
11 END PRINT Output  
MODE 1: Asserted LOW only while the printer is moving  
the label forward; otherwise deasserted HIGH  
MODE 2: Asserted HIGH only while the printer is moving  
the label forward; otherwise deasserted LOW.  
MODE 3: (Default) Asserted LOW for 20 milliseconds when  
a label has been completed and positioned. Not asserted  
during continuous printing.  
MODE 4: Asserted HIGH for 20 milliseconds when a label  
has been completed and positioned. Not asserted during  
continuous printing.  
Asserted LOW while there is no media in the printer.  
12 MEDIA OUT Output  
13 RIBBON OUT Output  
Asserted LOW while there is no ribbon in the printer.  
Asserted LOW when sufficient data has been received to  
begin printing the next label.  
14  
DATA  
READY  
Output  
De-asserted HIGH whenever printing stops after the current  
label, due to either a PAUSE condition or the absence of a  
label format.  
To Be Determined  
15  
SPARE  
Output  
Table 4. DB-15 Connector (Printer to Applicator)  
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Appendix B  
C4  
R26  
C5  
ASSY P/N  
R23  
C2  
R27  
U4  
U1  
J1  
J1  
J2  
R28  
R29  
R30  
R31  
R32  
R33  
R34  
R35  
R24  
U5  
U2  
R25  
U6  
U3  
R18  
DB15  
R1-  
R17  
C1  
R22  
C3  
©1996  
JP1  
JP2  
FUSE 1 FUSE 2  
ZEBRA  
TECHNOLOGIES  
CORPORATION  
J3  
K.T.  
R.B.  
2 AMP MAX. FAST BLOW ONLY  
1 AMP MAX. FAST BLOW ONLY  
JP1  
JP2  
FUSE 2  
FUSE 1  
INTERNAL  
J1  
LOGIC GROUND  
TO J1  
PIN 1  
DB15  
INTERNAL  
LOGIC  
750 mA  
START PRINT  
FEED  
PAUSE  
TO J1  
PIN 2  
1.5A  
REPRINT  
RIBBON LOW  
SERVICE REQUIRED  
END PRINT  
MEDIA OUT  
RIBBON OUT  
DATA READY  
SPARE  
PRINT ENGINE  
EXTERNAL  
PRINT ENGINE  
INTERNAL  
CONNECTIONS  
CONNECTIONS  
Figure 27. Applicator Interface Connections  
62  
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Appendix C  
ASCII Code Chart  
HEX CHAR  
HEX CHAR  
HEX CHAR  
HEX CHAR  
00  
01  
02  
03  
04  
05  
06  
07  
08  
09  
0A  
0B  
0C  
0D  
0E  
0F  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
1A  
1B  
1C  
1D  
1E  
1F  
NUL  
SOH  
STX  
ETX  
EOT  
ENQ  
ACK  
BEL  
BS  
HT  
LF  
VT  
FF  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
2A  
2B  
2C  
2D  
2E  
2F  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
3A  
3B  
3C  
3D  
3E  
3F  
space  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
4A  
4B  
4C  
4D  
4E  
4F  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
5A  
5B  
5C  
5D  
5E  
5F  
@
A
B
C
D
E
F
G
H
I
60  
61  
62  
63  
64  
65  
66  
67  
68  
69  
6A  
6B  
6C  
6D  
6E  
6F  
70  
71  
72  
73  
74  
75  
76  
77  
78  
79  
7A  
7B  
7C  
7D  
7E  
7F  
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
!
#
$
%
&
(
)
*
++  
,
J
K
L
CR  
SO  
SI  
-
.
/
M
N
O
P
Q
R
S
T
U
V
W
X
Y
DLE  
DC1  
DC2  
DC3  
DC4  
NAK  
SYN  
ETB  
CAN  
EM  
SUB  
ESC  
FS  
GS  
RS  
0
1
2
3
4
5
6
7
8
9
:
s
t
u
v
w
x
y
z
{
Z
[
;
<
=
>
?
\
]
|
}
^^  
_
~
DEL  
US  
Shaded values NOT recommended for command prefix, format prefix, or delimiter characters.  
NOTE: DLE always represents the command prefix.  
RS always represents the format prefix.  
US always represents the delimiter prefix.  
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Appendix D  
Adjusting Darkness For “In-Spec” Bar Codes  
All direct thermal and thermal transfer materials do not require the same darkness setting. The best  
way to check for proper darkness is to use a bar code verifier that actually measures bars/spaces and  
will calculate the print contrast. Without the assistance of a verifier, your eyes and/or the system scanner  
are the best bet for choosing the optimal darkness setting. What follows is a simple yet effective method  
for adjusting the darkness to print “in-spec” bar codes.  
1. Load media according to the appropriate media loading and ribbon loading instructions in  
“Getting Ready to Print.” Insure the proper print method has been selected (see “Configuration  
and Calibration”).  
2. To print a label for evaluation, turn the power off; then, press and hold the FEED key. Next, turn the  
printer power on and release the FEED key. The printer will begin printing test labels.  
3. Print a label, then press the PAUSE key. The label will contain two bar codes, as well as other  
printer information. Normal bar codes are printed in a horizontal (“picket fence”) format as they feed  
out of the printer. Rotated bar codes are printed in a vertical (“stepladder”) format.  
4. Compare the test label printed to the bar codes in Figure 28. If the test label appears too dark or too light,  
refer to “Configuration and Calibration” and increase or decrease the darkness setting accordingly.  
5. Resume printing by pressing the PAUSE key again. Print a few labels at the new setting and  
verify that proper “in-spec” bar codes are being printed. Repeat steps 3, 4 and 5 until satisfied.  
6. To terminate the printing of the test labels, first press the PAUSE key and then press the  
CANCEL key.  
Too Dark  
Labels that are too dark are fairly obvious. The normal bar code bars increase in size, and the  
openings in small alphanumeric characters may fill in with ink. It may be readable but not “in-spec.”  
Rotated bar code bars and spaces will run together.  
Slightly Dark  
Slightly dark labels are not as obvious. The normal bar code will be “in-spec.” Small character  
alphanumerics will be bold and could be slightly filled in. The rotated bar code spaces are small  
when compared to the “in-spec” code, possibly making the code unreadable.  
Slightly Light  
Slightly light labels are, in some cases, preferred to slightly dark ones for “in-spec” bar codes.  
Both normal and rotated bar codes will be in spec, but small alphanumeric characters may not be  
complete.  
Too Light  
Labels that are too light are obvious. Both normal and rotated bar codes have incomplete bars  
and spaces. Small alphanumeric characters are unreadable.  
170PAX2-Series User’s Guide  
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Appendix D  
“In-Spec”  
The “in-spec” bar code can only be confirmed by a verifier, but it should exhibit some very visible  
characteristics. The normal bar code will have complete, even bars and clear, distinct spaces. The  
rotated bar code will also have complete bars and clear distinct spaces. Although it may not look as  
good as a slightly dark bar code, it will be “in-spec.” In both normal and rotated styles, small  
alphanumeric characters will look complete.  
Figure 28. Bar Code Darkness Comparison  
66  
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Appendix E  
Installation Information  
Ventilation openings of the printer mounting enclosure shall be provided by the installer to remove  
heat and ensure uninterrupted, trouble-free operation of the printer. Ambient air temperature  
surrounding the printer must not exceed 40 degrees Centigrade or 104 degrees Fahrenheit.  
When the printer is mounted, consideration must be given to the stability of the complete assembly  
so that when a full roll of media is loaded, the equipment does not become physically unstable.  
11.008"  
(279.6 mm)  
FIRST PRINT  
ELEMENT  
0.613"  
(15.6 mm)  
0.52"  
(13.2 mm)  
RIBBON AND  
MEDIA EDGE  
35° REF.  
19.700"  
(500.4 mm)  
10.398"  
(264.1 mm)  
8.500"  
(215.9 mm)  
7.000" MAX LABEL WIDTH  
(177.8 mm)  
7.201" MAX BACKING WIDTH  
(182.9 mm)  
.394"  
(10.0 mm)  
17.024"  
(432.4 mm)  
Figure 29. Right Side View of Right Hand Printer  
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Appendix E  
Consideration must be given to the current rating of the printer during installation so that when power  
is applied to the printer and the enclosing equipment, an overload condition is not effected on  
enclosing equipment circuits or supply wiring.  
Reliable earthing of the printer must be maintained. Particular attention must be given to the AC  
power supply connections so that earth ground is maintained through the AC power input connector.  
5 MOUNTING SCREWS  
O.218 THRU, COUNTERBORE  
O.350 X .197 DEEP  
SOCKET HEAD CAP SCREW  
(5 mm)  
.197"  
(M5 OR 10-32)  
10.433"  
(265 mm)  
.197"  
(5 mm)  
.550"  
(13.97 mm)  
15°  
ORIENTATION  
LABEL  
.320"  
(8.13 mm)  
Figure 30. Front View of Right Hand Printer  
68  
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Appendix E  
NOTE: Mounting hole locations are identical for both the right hand and  
left hand print engines.  
Clearance at the rear panel of the electronics enclosure must provide ample space for electronic  
connectors and dressing of the following cables: IEC power cord, serial and/or parallel host  
communication cable, optional host communication cable (Coax, Twinax, Ethernet), and the discrete  
signal (applicator) interface cable.  
The IEC power cord does not have a strain relief on the printer. If the operating characteristics of the  
applicator include vibration or strain on the power cord, then the installation shall provide an  
appropriate clamping mechanism to avoid unintentional disconnection of the power cord from the  
printer.  
9.646"  
(245 mm)  
.197"  
(5 mm)  
9.252"  
(235 mm)  
.197"  
(5 mm)  
4.626"  
(117.5 mm)  
10.433"  
(265 mm)  
11.811"  
(300 mm)  
.451"  
(11.45 mm)  
8.748"  
(222.2 mm)  
Figure 31. Rear View of Right Hand Printer  
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Glossary  
alphanumeric Indicating letters, numerals, and  
characters such as punctuation marks.  
continuous media Label or tag-stock media that  
has no notch, gap, or web (backing material  
only) to separate the labels or tags. The media  
is one long piece of material.  
backfeed When the printer pulls the media and  
ribbon (if used) backward into the printer so  
that the beginning of the label to be printed is core diameter The inside diameter of the  
properly positioned behind the printhead.  
Backfeed occurs when operating the printer  
in tear-off, peel-off, or cutter mode.  
cardboard core at the center of a roll of media  
or ribbon.  
cutter An optional mechanical device that cuts  
the media into individual labels or tags  
immediately after it is printed.  
bar code A code by which alphanumeric  
characters can be represented by a series of  
adjacent stripes of different widths. Many  
different code schemes exist, such as the  
universal product code (UPC) or Code 39.  
diagnostics Information about which printer  
functions are not working that is used for  
troubleshooting printer problems.  
black mark A registration mark found on the  
underside of the print media which acts as a  
start-of-label indication for the printer. (See  
non-continuous media.)  
die-cut media A type of label stock where  
individual labels are stuck to a backing  
material. The labels may be either lined up  
against each other or separated by a small  
distance. Typically the material surrounding  
the labels has been removed. (See  
calibration (of a printer) A process in which the  
printer determines some basic information  
needed to print accurately with a particular  
media and ribbon combination. To do this,  
the printer feeds some media and ribbon (if  
used) through the printer and senses whether  
to use the direct thermal or thermal transfer  
print method, and (if using non-continuous  
media) the length of individual labels or tags.  
non-continuous media.)  
direct thermal A printing method in which the  
printhead presses directly against the media.  
Heating the printhead elements causes a  
discoloration of the heat-sensitive coating on  
the media. By selectively heating the  
printhead elements as the media moves past,  
an image is printed onto the media. No ribbon  
is used with this printing method. Contrast  
this with thermal transfer.  
character set The set of all letters, numerals,  
punctuation marks, and other characters that  
can be expressed by a particular font or barcode.  
check digit A character added to a barcode  
symbol that indicates to the scanner that it has  
read the symbol correctly.  
direct thermal media Media that is coated with  
a substance which reacts to the application of  
direct heat from the printhead to produce an  
image.  
configuration The printer configuration is a  
group of operating parameters which are  
specific to the printer application. Some  
parameters are user selectable while others  
are dependent on the installed options and  
mode of operation. Parameters may be switch  
selectable, front panel programmable or  
downloaded as ZPL II commands. A  
Configuration Label listing all the current  
printer parameters may be printed for  
reference.  
dynamic ram DRAM is the term used to  
describe the memory devices used to store the  
label formats in electronic form while they  
are being printed. The amount of DRAM  
memory available in the printer determines  
the maximum size and number of label  
formats that can be printed. This is volatile  
memory which loses the stored information  
when power is turned off.  
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Glossary  
fanfold media Media that comes folded in a  
rectangular stack. Contrast this with roll  
media.  
light emitting diode LEDs are used as indicators  
of specific printer status conditions. Each  
LED will be either off, on, or blinking  
depending on the feature being monitored.  
firmware This is the term used to specify the  
printer’s operating program. This program is lock-up This is the term generally used to  
downloaded to the printer from a host  
computer and stored in FLASH memory.  
Each time the printer power is turned on, this  
operating program starts. This program  
controls when to feed the media forward or  
backward, when to print a dot on the label  
stock, when to activate the cutter, etc.  
describe a fault condition that, for apparently  
unknown reasons, causes the printer to stop  
working.  
media Material onto which data is printed by the  
printer. Types of media include: tag-stock,  
die-cut labels, continuous (with and without  
backing material), fanfold, and roll.  
flash memory FLASH memory is non-volatile  
and will maintain the stored information  
intact when power is off. This memory area is  
used to store the printer’s operating program.  
In addition this memory can be used to store  
optional printer fonts, graphic formats, and  
complete label formats.  
media sensor This sensor is located behind the  
printhead to detect the presence of media and,  
for non-continuous media, the position of the  
web, hole, or notch used to indicate the start  
of each label.  
media supply hanger The stationary arm that  
supports the media roll.  
font A complete set of alphanumeric characters  
in one style of type. Ex: CG Times , CG  
Triumvirate Bold Condensed .  
non-continuous media Consumable printing  
stock which contains an indication of where  
one label/printed format ends and the next  
one begins. Examples are die-cut labels,  
notched tag-stock, and stock with black mark  
registration marks  
ips “inches-per-second” The speed at which the  
label or tag is printed. Zebra offers printers  
that can print from 2 ips to 12 ips.  
label An adhesive-backed piece of paper, plastic,  
or other material on which information is  
printed.  
non-volatile memory Electronic memory that  
retains data even when the power to the  
printer is turned OFF.  
label available sensor For printers equipped  
with the Peel-Off Option, this sensor detects a  
printed label waiting to be taken or “picked”  
by the operator. While it detects this label, the  
printer will not print additional labels. Once  
the label has been removed from the printer,  
the next label is printed. Also called the  
“take-label sensor”.  
notched media A type of tag stock containing a  
cutout area that can be sensed as a  
start-of-label indicator by the printer. This is  
typically a heavier, cardboard-like material  
which is either cut or torn away from the next  
tag. (See non-continuous media.)  
peel-off A mode of operation in which the label  
is separated from the backing material by a  
mechanical process. The backing material  
may be rewound onto a spindle or allowed to  
fall freely from the printer. A peel-off option  
must be installed to operate in this mode.  
label backing (label liner) The material on  
which labels are affixed during manufacture  
and which is discarded or recycled by the  
end-users.  
liquid crystal display The LCD is a back-lit  
display which provides the user with either  
operating status during normal operation or  
option menus when configuring the printer to  
a specific application.  
print speed The speed at which printing occurs.  
For thermal transfer printers, this speed is  
expressed in terms of ips (inches per second).  
Zebra offers printers that can print from 2 ips  
to 12 ips.  
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Glossary  
printer configuration (See configuration.)  
take label sensor (See label available sensor.)  
printhead wear The degradation of the surface  
of the printhead and/or the print elements  
over time. Heat and abrasion can cause  
printhead wear. Therefore, to maximize the  
life of the printhead, use the lowest print  
darkness setting (sometimes called burn  
temperature or head temperature) and the  
lowest printhead pressure necessary to  
produce good print quality. In the thermal  
transfer printing method, use ribbon that is as  
wide or wider than the media, to protect the  
printhead from the rough media surface.  
tear-off A mode of operation in which the user  
tears the label or tag stock away from the  
remaining media by hand.  
thermal direct (See direct thermal.)  
thermal transfer A printing method in which  
the printhead presses an ink or resin coated  
ribbon against the media. Heating the  
printhead elements causes the ink or resin to  
transfer onto the media. By selectively  
heating the printhead elements as the media  
and ribbon move past, an image is printed  
onto the media. Contrast this with direct  
thermal.  
registration Alignment of printing with respect to  
the top of a label or tag.  
void A space where printing should have  
occurred, but did not due to an error  
condition such as wrinkled ribbon or faulty  
print elements. A void can cause a printed bar  
code symbol to be read incorrectly or not at  
all.  
rewind A mode of operation in which the label  
and backing material are wound onto a  
spindle within the printer and then dispensed  
for use in a separate process. The rewind  
option must be installed to operate in this  
mode.  
ribbon A band of material consisting of a base  
film coated with wax or resin “ink”. The  
inked side of the material is pressed by the  
printhead against the media. The ribbon  
transfers ink onto the media when heated by  
the small elements within the printhead.  
Zebra ribbons have a coating on the back that  
protects the printhead from wear.  
ribbon wrinkle A wrinkling of the ribbon  
caused by improper alignment or improper  
printhead pressure. This wrinkle can cause  
voids in the print and/or the used ribbon to  
rewind unevenly. This condition should be  
corrected by performing adjustment  
procedures.  
roll media Media that comes supplied rolled  
onto a core (usually cardboard). Contrast this  
with fanfold media.  
supplies A general term for media and ribbon.  
symbology The term generally used when  
referring to a bar code.  
tag A type of media having no adhesive backing  
but featuring a hole or notch by which the tag  
can be hung on something. Tags are usually  
made of cardboard or other durable material.  
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Index  
A
AC Power. . . . . . . . . . . . . . . . . . 2  
Control Panel  
Indicator lights . . . . . . . . . . . . 10  
Adjustments  
Keys. . . . . . . . . . . . . . . . . . 10  
Liquid Crystal Display . . . . . . . . 10  
Control Prefix Character, selecting . . . . 23  
Printhead pressure. . . . . . . . . . . 35  
Toggle positioning . . . . . . . . . . 35  
Applicator Interface Connector . . . . . . 60  
Applicator Port, setting . . . . . . . . . . 29  
ASCII Code Chart. . . . . . . . . . . . . 63  
D
Damage Report . . . . . . . . . . . . . . . 1  
Darkness, setting . . . . . . . . . . . . . 12  
Data Bits, setting . . . . . . . . . . . . . 20  
Delimiter Character, setting . . . . . . . . 23  
Designating the Display Screen Language 32  
B
Backfeed Sequence . . . . . . . . . . . . 25  
Bar Codes  
List of available . . . . . . . . . . . . 50  
Printing a list . . . . . . . . . . . . . 16  
Baud Rate . . . . . . . . . . . . . . . . . 20  
E
Electrical Specifications. . . . . . . . . . 52  
C
CANCEL Key Self Test . . . . . . . . . . 42  
F
FEED Key and PAUSE Key . . . . . . . 45  
FEED Key Self Test. . . . . . . . . . . . 44  
Fonts (specifications) . . . . . . . . . . . 51  
Fonts, printing a list . . . . . . . . . . . . 16  
Format Prefix Character, selecting . . . . 23  
Formats, printing a list . . . . . . . . . . 16  
Cleaning  
Cleaning supplies . . . . . . . . . . . 33  
Exterior surfaces . . . . . . . . . . . 33  
Printhead and platen roller . . . . . . 34  
Sensors . . . . . . . . . . . . . . . . 34  
Communication Parameters  
Baud rate . . . . . . . . . . . . . . . 20  
Communications mode . . . . . . . . 22  
Data bits. . . . . . . . . . . . . . . . 20  
Host handshake . . . . . . . . . . . . 21  
Host port . . . . . . . . . . . . . . . 20  
Network ID . . . . . . . . . . . . . . 22  
Parity . . . . . . . . . . . . . . . . . 21  
Protocol . . . . . . . . . . . . . . . . 21  
Stop bits . . . . . . . . . . . . . . . . 21  
Communications . . . . . . . . . . . . . . 1  
Communications Diagnostics Test . . . . 46  
Communications Mode, setting . . . . . . 22  
G
Glossary . . . . . . . . . . . . . . . . . . 71  
H
Head Close . . . . . . . . . . . . . . . . 25  
Head Resistance . . . . . . . . . . . . . . 28  
Head Resistance, setting the value . . . . 28  
Head Test Count, setting . . . . . . . . . 28  
Head Test function  
Head test count . . . . . . . . . . . . 28  
Head Test Function . . . . . . . . . . . . 28  
Host Handshake, setting. . . . . . . . . . 21  
Host Port, setting . . . . . . . . . . . . . 20  
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Index  
Power On Self Test . . . . . . . . . . . . 37  
Power Up and Head Close Parameters . . 24  
Prefix and Delimiter characters  
I
IBM Coax Interface . . . . . . . . . . . . 47  
IBM Twinax Interface . . . . . . . . . . . 47  
Images, printing a list . . . . . . . . . . . 16  
Initializing the Card . . . . . . . . . . . . 17  
In-Spec Bar Codes, adjusting darkness . . 65  
Delimiter character . . . . . . . . . . 23  
Prefix and Delimiter Characters  
Control prefix character. . . . . . . . 23  
Format prefix character . . . . . . . . 23  
Print Method, selecting . . . . . . . . . . 14  
Print Mode, setting . . . . . . . . . . . . 13  
Print Parameters  
L
Label Positioning Parameters . . . . . . . 25  
Backfeed sequence . . . . . . . . . . 25  
Label top position . . . . . . . . . . . 26  
Left position. . . . . . . . . . . . . . 27  
LCD, adjusting brightness/darkness. . . . 32  
Darkness . . . . . . . . . . . . . . . 12  
Maximum length . . . . . . . . . . . 14  
Media . . . . . . . . . . . . . . . . . 13  
Print method . . . . . . . . . . . . . 14  
Print mode. . . . . . . . . . . . . . . 13  
Print width . . . . . . . . . . . . . . 14  
Sensor . . . . . . . . . . . . . . . . . 13  
Tear Off position . . . . . . . . . . . 13  
Print Speeds (specifications) . . . . . . . 49  
Print Width, setting . . . . . . . . . . . . 14  
Printer Information  
M
Maintenance . . . . . . . . . . . . . . . . 1  
Maximum Length, setting . . . . . . . . . 14  
Media (specifications). . . . . . . . . . . 49  
Media and Ribbon Sensor Calibration . . 18  
Media and Ribbon Sensor Sensitivity. . . 19  
Media Loading . . . . . . . . . . . . . . . 3  
Media Power Up . . . . . . . . . . . . . 24  
Media Type, setting . . . . . . . . . . . . 13  
Memory (specifications) . . . . . . . . . 52  
Bar codes . . . . . . . . . . . . . . . 16  
Fonts . . . . . . . . . . . . . . . . . 16  
Formats . . . . . . . . . . . . . . . . 16  
Images. . . . . . . . . . . . . . . . . 16  
Initializing the card . . . . . . . . . . 17  
Setup . . . . . . . . . . . . . . . . . 16  
Printer Interface Technical Information . . 55  
Applicator interface connector . . . . 60  
Cabling Requirements . . . . . . . . 60  
RS-232/RS-422/RS-485 Serial Data Port56  
System considerations . . . . . . . . 55  
Printer Language  
N
Network ID, setting . . . . . . . . . . . . 22  
O
Options  
Communication interfaces . . . . . . 47  
ZebraNet Micro Print Server . . . . . 47  
Designating the display screen language32  
Printer Power . . . . . . . . . . . . . . . . 2  
Printer Self Tests  
P
Parity, setting . . . . . . . . . . . . . . . 21  
Passwords . . . . . . . . . . . . . . . . . 11  
PAUSE Key Self Test . . . . . . . . . . . 43  
Options . . . . . . . . . . . . . . . . . . 47  
Physical Specifications . . . . . . . . . . 52  
Power Cord . . . . . . . . . . . . . . . . 53  
Power Fuse, replacement . . . . . . . . . 53  
CANCEL key . . . . . . . . . . . . . 42  
Communications diagnostics . . . . . 46  
FEED key and PAUSE key . . . . . . 45  
FEED key self test . . . . . . . . . . 44  
Introduction . . . . . . . . . . . . . . 42  
PAUSE key self test. . . . . . . . . . 43  
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Index  
Printing considerations (specifications) . . 49  
Program Mode  
V
Verifier Port, setting . . . . . . . . . . . . 28  
Entering . . . . . . . . . . . . . . . . 11  
Leaving . . . . . . . . . . . . . . . . 11  
Passwords . . . . . . . . . . . . . . . 11  
Protocol, setting . . . . . . . . . . . . . . 21  
W
Warning  
AC Power . . . . . . . . . . . . . . . 2  
Earth Ground . . . . . . . . . . . . . . 2  
Equipment Safety . . . . . . . . . . . 2  
Personnel Safety . . . . . . . . . . . . 2  
R
Reporting Damage . . . . . . . . . . . . . 1  
Ribbon  
Loading. . . . . . . . . . . . . . . . . 5  
Removal . . . . . . . . . . . . . . . . 6  
Z
Zebra Programming Language (specs) . . 50  
ZebraNet Micro Print Server . . . . . . . 47  
S
Selecting the ZPL Mode. . . . . . . . . . 24  
Self Tests  
Power on . . . . . . . . . . . . . . . 37  
Sensor Calibration  
Media/Ribbon . . . . . . . . . . . . . 18  
Sensor profile . . . . . . . . . . . . . 18  
Sensor Profile . . . . . . . . . . . . . . . 18  
Sensor Type, setting . . . . . . . . . . . . 13  
Sensor Values  
LCD brightness . . . . . . . . . . . . 32  
Setting the Applicator Port . . . . . . . . 29  
Setting the Verifier Port . . . . . . . . . . 28  
Setup, current printer configuration . . . . 16  
Shipping Damage. . . . . . . . . . . . . . 1  
Options . . . . . . . . . . . . . . . . . . 47  
Stop Bits, setting . . . . . . . . . . . . . 21  
T
Tear Off Position, setting . . . . . . . . . 13  
Temperature, operating range . . . . . . . 52  
Toggle Positioning. . . . . . . . . . . . . 35  
Troubleshooting  
Power on . . . . . . . . . . . . . . . 38  
Table . . . . . . . . . . . . . . . . . 38  
U
Unpacking . . . . . . . . . . . . . . . . . 1  
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Zebra Technologies Corporation  
333 Corporate Woods Parkway  
Vernon Hills, Illinois 60061-3109 U.S.A.  
Zebra Technologies Europe Limited  
Zebra House  
The Valley Centre, Gordon Road  
High Wycombe, Buckinghamshire  
HP13 6EQ, UK  
Phone Number:  
Fax Number:  
+1 847. 634.6700  
+1 847. 913.8766  
Phone Number: +44 (0) 1494 472872  
Fax Number:  
+44 (0) 1494 450103  
Customer Order # 49861L Rev. 1  
Manufacturer Order # 49861LB  
© Zebra Technologies Corporation  
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