Zanussi Washer ZWO 3101 User Manual

EN  
User manual  
Washing Machine  
ZWO 3101  
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• Do not replace or change the mains cable. Contact the  
service centre.  
• Make sure not to cause damage to the mains plug and  
cable.  
• Connect the mains plug to the mains socket only at the  
end of the installation. Make sure that there is access  
to the mains plug after the installation.  
• Do not pull the mains cable to disconnect the appli-  
ance. Always pull the mains plug.  
Water connection  
• Do not connect the appliance with old hoses already  
used. Only use new hoses.  
• Make sure not to cause damage to the water hoses.  
• Do not connect the appliance to new pipes or pipes not  
used for a long time. Let the water flow for some mi-  
nutes, then connect the inlet hose.  
• The first time you use the appliance, make sure that the  
water hoses and the couplings do not have leakages.  
Discard the appliance  
1. Disconnect the mains plug from the mains socket.  
2. Cut off the mains cable and discard it.  
3. Discard the door catch. This prevents children or  
pets to be closed in the appliance. There is a risk of  
suffocation (only for front-loading appliances).  
Electrical connection  
• Make sure that the appliance is earthed.  
• Make sure that the electrical information on the rating  
plate agrees with the power supply.  
• Always use a correctly installed shockproof socket.  
• Do not use multiple plugs and extension cables. There  
is a risk of fire.  
Environment concerns  
Put the packaging in applicable containers to recycle it.  
Ecological hints  
To help the environment, use less water and energy, obey  
these instructions:  
• Set a programme without the prewash phase to wash  
laundry with normal soil.  
• Always start a washing programme with the maximum  
load of laundry.  
• If necessary, use a stain remover when you set a pro-  
gramme with a low temperature.  
• To use the correct quantity of the detergent, check the  
water hardness of your domestic system  
The symbol  
on the product or on its packaging  
indicates that this product may not be treated as  
household waste. Instead it should be taken to the  
appropriate collection point for the recycling of electrical  
and electronic equipment. By ensuring this product is  
disposed of correctly, you will help prevent potential  
negative consequences for the environment and human  
health, which could otherwise be caused by inappropriate  
waste handling of this product. For more detailed  
information about recycling of this product, please contact  
your local council, your household waste disposal service  
or the shop where you purchased the product.  
Packaging materials  
Recycle the materials with the symbol  
.
Technical information  
Dimensions  
Width / Height / Depth  
595 / 850 / 330 mm  
Electrical connection:  
Voltage  
Overall power  
Fuse  
220-240 V  
2100 W  
10 A  
Frequency  
50 Hz  
Level of protection against ingress of solid particles and moisture ensured by  
the protective cover, except where the low voltage equipment has no protec-  
tion against moisture  
IPX4  
3
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Water supply pressure  
Minimum  
Maximum  
0,5 bar (0,05 MPa)  
10 bar (1 MPa)  
Cold water  
Water supply 1)  
Maximum load  
Spin speed  
Cotton  
3.5 kg  
Maximum  
1000 rpm  
1) Connect the water inlet hose to a water tap with a 3/4'' thread.  
Product description  
1
2
3
8
9
10  
11  
12  
4
5
6
7
Worktop  
Feet for the appliance level  
Water drain hose  
Mains cable  
1
2
3
4
5
6
7
8
Detergent dispenser  
Control panel  
Door handle  
9
Water inlet valve  
10  
11  
12  
Drain pump  
Transit bolts  
Rating plate  
Feet for the appliance level  
Accessories  
Inlet hose  
1
1
2
To connect the appliance to the cold water tap.  
Large plastic caps  
2
To close the holes on the rear side of the cabinet af-  
ter the removal of the transit bolts.  
Plastic hose guide  
To connect the drain hose on the edge of a sink.  
Small plastic caps  
To attach the protection cover to the bottom of the  
appliance.  
3
4
4
3
4
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Control panel  
1
9
8
7
6
5
4
3
2
Programme knob  
Rinse hold button  
Prewash button  
Spin button  
1
2
3
4
5
6
7
8
9
Start button  
Display  
Easy iron button  
Extra rinse button  
Delay Star button  
1
Programme knob  
B
• The default spin speed of the programme.  
• 'No Spin' (00).  
Turn this knob to set a programme.  
2
Start/Pause button  
Press this button to start a programme.  
C
D
• The display symbols.  
The symbols appear on the display when the re-  
lated function is set.  
3
Display  
• The programme time  
A
B
C
D
• Alarm codes  
If the appliance has a malfunction, the display  
shows alarm codes. Refer to 'Troubleshooting'  
chapter.  
End  
It comes on when the programme is completed.  
4
Easy Iron button  
The display shows:  
Press this button to prevent the creases in the fabrics.  
When you press this button, the appliance decrease the  
intensity of the washing phase and spin speed.  
Automatically, the spin speed is set to 500 rpm.  
Set this function to iron the laundry easily and quickly.  
A
• The delay start  
When you press the delay start button, the dis-  
play shows the delay start time.  
5
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• Decrease the maximum speed of the spin phase when  
you set a programme.  
5
Extra rinse button  
Press this button to add rinsing phases to a programme.  
Use this function for persons allergic to detergents and in  
areas where the water is soft.  
The display shows only the spin speeds available  
with the set programme.  
• Deactivate the spin phase.  
6
Rinse Hold button  
Press this button to activate the 'Rinse Hold' function.  
Set this function to prevent fabric creases.  
The appliance does not drain the water when the pro-  
gramme is completed.  
The spin phase is off.  
9
Delay start button  
Press this button to delay the start of a programme from 1  
hour to 16 hours.  
Press this button again and again to set the correct delay  
start. The symbol h flashes until the start of the washing  
programme while the indicator of the Start is off.  
When the programme starts the indicator of the Start  
comes on.  
To drain the water refer to ‘At the end of the programme’.  
7
Prewash button  
Press this button to add a prewash phase at 40° C before  
the washing programme.  
We recommend that you use this function when you have  
laundry with a high level of soil.  
The set of this function increases the programme  
duration.  
30 minutes after the set of the delay start, the light  
display comes off while the symbols of the func-  
tions set stay on.  
Press one of the buttons or turn the programme knob to  
activate again the light display.  
8
Spin button  
Press this button to:  
Programmes  
Programme  
Temperature  
Type of load and soil  
Weight of load  
Programme  
phases  
Possible  
functions  
White cotton with heavy soil. This pro-  
Wash  
grammes add also the phase of hygiene Rinses  
Cottons  
90° – 75° C  
to the laundry.  
max. 3.5 kg  
Spin phase at the maxi-  
mum speed  
White and fast coloured cotton with nor- Wash  
+
mal soil.  
Rinses  
Spin phase at the maxi-  
mum speed  
Cottons Economy  
60° C  
max. 3.5 kg  
White and coloured cotton with normal  
or light soil.  
max. 3.5 kg  
Wash  
Rinses  
Spin phase at the maxi-  
mum speed  
+
Cottons Economy  
40° C  
White and coloured cotton with light  
soil.  
Wash  
Rinses  
Cottons  
30° C  
max. 3.5 kg  
Spin phase at the maxi-  
mum speed  
6
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Programme  
Temperature  
Type of load and soil  
Weight of load  
Programme  
phases  
Possible  
functions  
Synthetic or mixed fabric items with nor- Wash  
mal level of soil  
max. 1.7 kg  
Rinses  
Spin phase at 800 rpm  
Synthetics  
60° C  
Special programme for sport and casual Wash  
items with normal or light level of soil.  
Set this programme and the easy iron  
function not to iron the laundry.  
max. 1.7 kg  
Rinses  
Spin phase at 800 rpm  
Sport  
40° C  
Cotton, synthetic or mixed fabric items  
with light level of soil or worn once.  
max. 1.7 kg  
Wash  
Rinses  
Spin phase at 800 rpm  
Synthetic mixed  
30° C  
Delicate fabrics as acrylics, viscose, pol- Wash  
yester items with normal soil.  
max. 1.7 kg  
Rinses  
Spin phase at 500 rpm  
Delicates  
Shirts  
40° C  
Machine washable wool. Hand washable Wash  
wool and delicate fabrics with «hand  
washing» care symbol.  
max. 0.8 kg  
Rinses  
Spin phase at 800 rpm  
Wool  
40° – Cold  
Hand washable delicate fabrics with  
«hand washing» care symbol.  
max. 0.8 kg  
Wash  
Rinses  
Spin phase at 800 rpm  
Handwash  
30° C  
Quick wash of cotton, synthetic, delicate Wash  
or mixed fabric items with light level of  
soil or worn once.  
max. 1.7 kg  
Rinses  
Spin phase at the maxi-  
mum speed  
Quick wash  
35° C  
White and coloured cotton with daily  
level of soil.  
max. 3.5 kg  
Wash  
Rinses  
Spin phase at the maxi-  
mum speed  
Daily  
40° C  
White and coloured cotton with light  
soil.  
Wash  
Rinses  
Cold wash  
max. 3.5 kg  
Spin phase at the maxi-  
mum speed  
All fabrics.  
max. 3.5 kg  
Rinse with additive  
Spin phase at the maxi-  
mum speed  
Rinse  
Spin  
Spin phase for hand washed laundry.  
Drainage of the water  
Spin phase at the maxi-  
mum speed  
7
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Programme  
Temperature  
Type of load and soil  
Weight of load  
Programme  
phases  
Possible  
functions  
To cancel the programme that it operates or to deactivate the appliance.  
Consumption values  
Programme1)  
White Cottons 90 °C  
Energy consumption (KWh)2)  
Water consumption (litre)2)  
1.5  
0.26  
0.7  
43.5  
28  
Cottons 30 °C  
Synthetics 60 °C  
44  
Synthetics 40 °C  
0.38  
0.4  
38.5  
41.5  
44.5  
51  
Delicates 40 °C  
Wool 40 °C  
0.25  
0.17  
Handwash 30 °C  
1) Refer to the display for the programme time.  
2) The consumption information shown in this chart is indicative. It can vary depending on the quantity and the type of laundry, on the  
temperature of the water supply and on the ambient temperature.  
in terms of combined energy and water consumption for  
washing that type of cotton laundry.  
They agree with EN60456.  
Standard programmes for the Energy Label consumption  
values  
The cotton 60 °C economy and cotton 40 °C economy are  
the standard cotton programmes for normally soiled cot-  
ton laundry. They are suitable to clean normally soiled  
cotton laundry and they are the most efficient programmes  
The actual water temperature may differ from the de-  
clared cycle temperature.  
Hints and tips  
• Be careful with the curtains. Remove the hooks or put  
the curtains in a washing bag or pillowcase.  
• Do not wash in the appliance :  
– Laundry without hems or with cuts  
– Underwired bras.  
The laundry load  
• Divide the laundry in: white, coloured, synthetics, deli-  
cates and wool.  
• Obey the washing instructions that are on the laundry  
care labels.  
• Do not wash together white and coloured items.  
– Use a washing bag to wash small items.  
• Some coloured items can discolour with the first wash.  
We recommend that you wash them separately for the  
first times.  
• A very small load can cause balance problems with the  
spin phase. If this occurs, adjust manually the items in  
the tub and start the spin phase again.  
• Button up pillowcases, close zippers, hooks and pop-  
pers. Tie up belts.  
• Empty the pockets and unfold the items.  
• Turn inside out multilayered fabrics, wool and items  
with painted illustrations.  
• Remove hard stains.  
Stubborn stains  
For some stains, water and detergent is not sufficient.  
We recommend that you remove these stains before you  
put the items in the appliance.  
Special stain removers are available. Use the special stain  
remover that is applicable to the type of stain and fabric.  
• Wash with a special detergent heavy soil stains.  
8
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Detergents and additives  
Water hardness  
If the water hardness in your area is high or moderate, we  
recommend that you use a water softener for washing ma-  
chines. In areas where the water hardness is soft it is not  
necessary to use a water softener.  
To know the water hardness in your area, contact your lo-  
cal water authority.  
Obey the instructions that you find on the packaging of the  
products.  
Equivalent scales measure the water hardness:  
• German degrees (°dH).  
• French degrees (°TH).  
• mmol/l (millimol for each litre - international unit for  
the hardness of water).  
• Only use detergents and additives specially made for  
washing machines.  
• Do not mix different types of detergents.  
• To help the environment, do not use more than the cor-  
rect quantity of detergent.  
• Obey the instructions that you find on the on packaging  
of these products.  
• Use the correct products for the type and colour of the  
fabric, the programme temperature and the level of soil.  
• If you use liquid detergents, do not set the prewash  
phase.  
• If your appliance has not the detergent dispenser with  
the flap device, add the liquid detergents with a dosing  
ball.  
• Clarke degrees.  
Water hardness table  
Water hardness  
Level  
Type  
°dH  
0-7  
°T.H.  
0-15  
mmol/l  
0-1.5  
Clarke  
0-9  
1
2
3
4
soft  
medium  
hard  
8-14  
15-21  
> 21  
16-25  
26-37  
> 37  
1.6-2.5  
2.6-3.7  
>3.7  
10-16  
17-25  
>25  
very hard  
Before first use  
1. To activate the drain system, put 2 litre of water in  
the main wash compartment of the detergent dis-  
penser.  
start a programme for cotton at the highest tempera-  
ture without laundry. This removes all possible dirt  
from the drum and the tub.  
2. Put a small quantity of detergent in the main wash  
compartment of the detergent dispenser. Set and  
Daily use  
1. Open the water tap.  
Loading the laundry  
2. Connect the mains plug to the mains socket.  
3. Put the laundry in the appliance.  
4. Use the correct quantity of detergent and additives.  
5. Set and start the correct programme for the type of  
laundry and soil.  
1. Open the appliance door.  
2. Put the laundry in the drum, one item at a time.  
Shake the items before you put them in the appli-  
ance. Make sure not to put too much laundry in  
the drum.  
3. Close the door.  
9
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Using the liquid detergent  
Caution! Make sure  
that no laundry stays  
between the seal and the  
door. There is a risk of wa-  
ter leakage or damage to  
the laundry.  
• Pull out the detergent  
dispenser until it stops.  
• Pull out the detergent  
divider from its posi-  
tion (A).  
A
Filling the detergent and additives  
• Put it into the special  
guides in the middle of  
the compartment for the  
washing phase.  
Caution! Use only specified detergents for washing  
machine.  
1
2
• Measure out the detergent and the fabric conditioner.  
• Carefully close the detergent dispenser.  
When you use the detergent divider:  
Do not use gelatinous or thick liquid detergents.  
– Do not put more liquid detergent than the edge of the  
detergent divider.  
– Do not set the prewash phase.  
– Do not set the delay start function, if it is available.  
Setting and starting a programme  
1. Turn the programme knob and set the washing pro-  
gramme.  
2. The Start button indicator is off.  
The detergent compartment for the prewash  
phase or for the soak programme.  
Add the detergent for prewash and soak be-  
fore the start of the programme.  
1
2
3. Set the available functions.  
When you press the relevant button, the indicator of  
the set function comes on.  
4. Press the Start button to start the programme until  
the button indicator is on.  
The detergent compartment for the washing  
phase.  
If you use a liquid detergent, put it immedi-  
ately before you start the programme.  
Cancel a programme  
Liquid additives compartment (fabric condi-  
tioner, starch).  
Put the product in the compartment before  
you start the programme.  
1.  
Turn the programme knob to  
to cancel the pro-  
gramme and to deactivate the appliance.  
2. Turn the programme knob again to activate the ap-  
pliance. Now, you can set a new washing pro-  
gramme.  
Always obey the instructions that you find on the  
packaging of the detergent products.  
The appliance does not drain the water.  
10  
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Change a function  
To open the appliance door:  
You can change only the delay and spin function before  
they operate.  
Press the related button to set the new value.  
• Do the steps 1 and 2 again.  
• Wait for some minutes.  
• Make sure that no water is in the drum.  
Set the delay start  
1. Press the delay start button again and again until the  
display shows the number hours.  
2. Press the start button, the appliance starts the count-  
down of the delay start. The symbol h flashes in the  
display and the start button indicator is off.  
When the countdown is completed, the programme  
starts automatically and the start button indicator  
comes on.  
At the end of the programme  
• The appliance stops automatically.  
• The display shows the End symbols.  
Turn the programme knob to  
pliance.  
to deactivate the ap-  
• Remove the laundry from the appliance. Make sure that  
the drum is empty.  
• Keep the door ajar, to prevent mildew and odours.  
• Close the water tap.  
You can cancel or change the set of the delay start  
also when the appliance starts the countdown.  
The washing programme is completed, but there is water  
in the drum:  
– The Rinse Hold function or a programme that stops  
with water in the drum is set.  
Cancel the delay start  
Press the delay start button again and again until the dis-  
play shows 0.  
– The door stays locked and the start button indicator  
flashes.  
The programme starts and the start button indicator  
comes on.  
– You must drain the water before to open the door.  
Open the door  
While a programme operates, the appliance door is  
locked.  
To drain the water:  
1. If necessary, decrease the spin speed.  
2. Press the start button. The appliance drain the water  
and spin.  
3. When the programme is completed:  
– The display shows the End symbols.  
– You can open the door.  
To open the appliance door:  
1.  
Turn the programme knob to  
appliance.  
to deactivate the  
2. Wait for some minutes before to open the appliance  
door.  
3. Close the appliance door.  
4. Set the programme again.  
4.  
Turn the programme knob to  
appliance.  
to deactivate the  
If the temperature and level of the water in the drum  
are too high, you cannot open the door.  
Care and cleaning  
Warning!  
Caution! Do not use alcohol, solvents or chemical  
products.  
Disconnect the appliance from the mains supply before  
you clean it.  
Descaling  
The water we use contains limescale. If it becomes neces-  
sary, use a water softener to remove limescales.  
Use a special product made for washing machines. Obey  
the instructions that you find on the packaging of the  
manufacturer.  
External cleaning  
Clean the appliance only with soap and warm water. Fully  
dry all the surfaces.  
11  
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Do this separately from the laundry wash.  
Maintenance wash  
With the low temperature programmes it is possible that  
some detergent stays in the drum. Make regularly a main-  
tenance wash. To do this:  
• Remove the top part of  
the liquid additive com-  
partment.  
Clean all the parts with  
water.  
• Empty the laundry from the drum.  
• Set the hottest cotton wash programme  
• Use a correct quantity of powder detergent with biolog-  
ical properties.  
After each wash, keep the door open for a while to prevent  
mould and to let unpleasant smells go out.  
• Clean the dispenser re-  
cess with a brush.  
Drum  
Regularly examine the drum to prevent limescale and rust  
particles.  
Only use special products to remove rust particles from  
the drum.  
To do this:  
• Put back the dispenser in the recess.  
• Clean the drum with special product for stainless steel.  
• Start a short programme for cotton at the maximum  
temperature with a small quantity of detergent.  
Drain pump  
Regularly examine the drain pump and make sure  
that it is clean.  
Door seal  
Clean the pump if:  
• The appliance does not drain the water.  
• The drum cannot turn.  
• The appliance makes an unusual noise because of the  
blockage of the drain pump.  
Regularly examine the seal  
and remove all objects  
from the inner part.  
Warning!  
Disconnect the mains plug from the mains socket.  
1.  
2. Do not remove the filter while the appliance oper-  
ates. Do not clean the drain pump if the water in the  
appliance is hot. The water must be cold before you  
clean the drain pump.  
Detergent dispenser  
To clean the dispenser:  
To clean the drain pump:  
1. Open the pump door.  
• Press the lever and pull  
the dispenser out.  
12  
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Clean the inlet valve filter  
2. Put a container be-  
low the recess of the  
drain pump to collect  
the water that flows  
out.  
3. Unscrew the filter to  
let the water flow out.  
It could be necessary to clean the filter when:  
• The appliance does not fill with water.  
• The appliance fills with the water for a long time.  
Warning! Disconnect the mains plug from the mains  
socket.  
To clean the filter:  
4. When the container is full of water, screw the filter  
again and empty the container. Do steps 3 and 4  
again and again until no more water flows out  
from the drain pump.  
• Close the water tap.  
• Remove the inlet hose behind the appliance.  
5. Unscrew the filter  
and remove it.  
1
2
• Clean the filter in the valve with a stiff brush or a  
towel.  
6. Remove fluff and ob-  
jects from the pump.  
7. Make sure that the  
impeller of the pump  
can turn. If this does  
not occur, contact  
• Install again the inlet hose. Make sure that the cou-  
plings are tight to prevent leakages.  
• Open the water tap.  
the service centre.  
Emergency drain  
Because of a malfunction, the appliance cannot drain the  
water.  
If this occurs, do steps (1) through (5) of 'To clean the  
drain pump'.  
8. Clean the filter under  
the water tap and put  
2
it back in the pump.  
1
If necessary, clean the pump.  
When you drain the water with the emergency drain proce-  
dure, you must activate again the drain system:  
1. Put 2 litres of water in the main wash compartment  
of the detergent dispenser.  
Caution! Make sure  
that you tighten cor-  
rectly the filter to prevent  
leakages.  
2. Start the programme to drain the water.  
9. Close the drain pump door.  
13  
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5. Empty the drain pump. Refer to the emergency drain  
procedure  
6. When the drain pump is empty, install the inlet hose  
again.  
Frost precautions  
If the appliance is installed in an area where the tempera-  
ture can be less than 0 °C, remove the remaining water  
from the inlet hose and the drain pump.  
1. Disconnect the mains plug from the mains socket.  
2. Close the water tap.  
3. Remove the water inlet hose  
4. Put the two ends of the inlet hose in a container and  
let the water flow out of the hose.  
Warning! Make sure that the temperature is more  
than 0 °C before you use the appliance again.  
The manufacturer is not responsible for damages caused  
by low temperatures.  
Troubleshooting  
The start of the appliance does not occur or it stops dur-  
ing operation.  
E:02 - Technical malfunction, contact the service cen-  
tre.  
First try to find a solution to the problem (refer to the ta-  
ble). If not, contact the service centre.  
E:03 - Technical malfunction, contact the service cen-  
tre.  
With some problems, the display shows an alarm code:  
E:00 - The appliance door is open or not closed cor-  
rectly or it does not fill with water.  
Warning! Deactivate the appliance before you do the  
checks.  
E:01 - The appliance continuously fills and drains the  
water or it does not drain or do the spinning phase.  
Problem  
Possible cause  
Possible solution  
The appliance does not  
start.  
The mains plug is not connected in Put in the mains plug.  
the mains socket.  
The fuse in the box fuse is damage. Replace the fuse.  
The appliance door is open.  
Close the door firmly.  
Press the start button.  
You do not press the start button  
The programme knob is not in the  
correct position.  
Turn the programme knob in the correct posi-  
tion.  
The delay start is set.  
It is available only for models with  
the Delay start.  
To start immediately the programme, cancel the  
delay start.  
The appliance does not fill The water tap is closed.  
with water.  
Open the water tap.  
The water inlet hose is damaged.  
Make sure that the water inlet hose has no dam-  
ages.  
The filter in the water inlet hose is  
blocked .  
Clean the filter. Refer to 'Care and cleaning'.  
The water tap is blocked or there is  
limescale on it.  
Clean the water tap.  
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Problem  
Possible cause  
Possible solution  
The connection of the water inlet  
hose is not correct.  
Make sure that the connection is correct.  
The water pressure is too low.  
Contact your local water authority.  
The appliance does not  
drain the water.  
The water drain hose is damaged.  
Make sure that the water drain hose has no  
damages.  
The filter of the drain pump is  
blocked.  
Clean the filter of the drain pump. Refer to 'Care  
and cleaning'.  
The connection of the water drain  
hose is not correct.  
Make sure that the connection is correct.  
A washing programme without the  
drain phase is set.  
Set the drain programme.  
The function Rinse Hold is on.  
The spin phase is off.  
Set the drain programme.  
Set the spin programme.  
The spin phase does not  
operate.  
The filter of the drain pump is  
blocked.  
Clean the filter of the drain pump. Refer to 'Care  
and cleaning'.  
Balance problems with the laundry  
load.  
Adjust manually the items in the tub and start  
the spin phase again.  
There is water on the floor. Leakages from the couplings of the  
water hoses.  
Make sure that the couplings are tight.  
Leakages from the drain pump.  
The water drain hose is damaged.  
Make sure that the drain pump filter is tight.  
Make sure that the water inlet hose has no dam-  
ages.  
You cannot open the appli- The washing programme is in oper- Let the washing programme end.  
ance door.  
ation.  
There is water in the drum.  
Incorrect level of the appliance.  
Set the drain or the spin programme.  
The appliance makes an  
unusual noise.  
Adjust the level of the appliance. Refer to 'Instal-  
lation'.  
You did not remove the packaging  
and/or the transit bolts.  
Remove the packaging and/or the transit bolts.  
Refer to 'Installation'.  
The load is very small.  
Add more laundry in the drum.  
The appliance fills with wa- The end of the drain hose is too low. Make sure that the drain hose is in the correct  
ter and drain immediately. position. Refer to 'Installation'.  
The washing results are not The detergent you used was not suf- Increase the detergent quantity or use a different  
satisfactory.  
ficient or correct.  
one.  
You did not remove the stubborn  
Use special products to remove the stubborn  
stains before you wash the laundry. stains.  
Incorrect temperature was set.  
Make sure that you set the correct temperature.  
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Problem  
Possible cause  
Possible solution  
Decrease the laundry load.  
Too much laundry load.  
After the check, activate the appliance. The programme continues from the point of interruption.  
If the problem occurs again, contact the service centre.  
Service  
We recommend that you write the  
information here:  
Refer to the information supplied with this appliance for  
guarantee condition and point of contact. The information  
to give to the service is on the rating plate.  
Model  
..................  
914.............  
..................  
Product number  
Serial number  
(S.N.)  
Installation  
Unpacking  
A
2. Remove the polystyrene packaging materials.  
1. Use the gloves. With a cutter remove the external  
film.  
Do not to discard the plastic cover (A).  
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5. Put the front piece on the floor behind the appli-  
ance. Carefully put down the appliance with the  
rear side on it. Make sure not to damage the ho-  
ses.  
1
3. Remove the internal film.  
2
6. Remove the polystyrene protection from the bot-  
tom.  
A
7. Install the plastic cover (A), removed from the top  
of the packaging, to the bottom of the appliance.  
Remove the adhesive strip and close the bottom of  
the appliance. Attach permanently the plastic cov-  
er to the bottom of the appliance with the small  
plastic caps that you can find in the user manual  
bag.  
4. Open the door and remove all the items from the  
drum.  
8. Pull up the appliance in vertical position.  
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Positioning and levelling  
• Install the appliance on a flat hard floor.  
• Make sure that carpets do not stop the air circulation  
below the appliance.  
• Make sure that the appliance does not touch the wall  
or other units  
2
1
x4  
x4  
9. Remove the four bolts with a key. Pull out the  
plastic spacers. Remove the power supply cable  
and the drain hose from the hose holders.  
• Loosen or tighten the feet to adjust the level. A cor-  
rect adjustment of the appliance level prevents the  
vibration, noise and the movement of the appliance  
when in operation.  
• The appliance must be level and stable.  
10. Put the plastic caps in the holes. You can find  
these caps in the user manual bag.  
Caution! Do not put cardboard, wood or equivalent  
materials below the appliance feet to adjust the  
level.  
Warning! Remove all the packaging and the transit  
bolts before you install the appliance.  
We recommend that you keep the packaging and the  
transit bolts for when you move the appliance.  
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The inlet hose  
• On the edge of a sink.  
Make sure that the plastic guide cannot move when  
the appliance drains. Attach the guide to the water  
tap or the wall.  
• Connect the hose to the appliance. Loose the ring  
nut to set it in the correct position.  
• Connect the water inlet  
hose to the cold water  
tap with 3/4 thread.  
Caution! Make sure that there are no leaks from the  
couplings.  
Do not use an extension hose if the inlet hose is too  
short. Contact the service centre for the replacement  
of the inlet hose.  
Water drainage  
There are different procedures to connect the drain hose:  
• To a stand pipe with vent-hole.  
With the plastic hose guide  
Refer to the illustration. Directly into a drain pipe at a  
height of not less than 60 cm and not more than 90  
cm. The end of the drain hose must always be venti-  
lated , i.e. the inner diameter of the drainpipe must  
be larger than the external diameter of the drain  
hose.  
Without the plastic hose guide  
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• To a sink spigot.  
• Directly to a built-in drain pipe in the room wall and  
tighten it with a clip.  
Refer to the illustration. Put the drain hose in the  
spigot and tighten it with a clip. Make sure that the  
drain hose makes a loop to prevent that remaining  
particles go in the appliance from the sink.  
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