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The Xerox
DocuPrint N2125
Network Laser Printer
User Guide
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Contents
i
Safety Notes ................................................................ v
Note, Caution and Warning Symbols......................................vi
Electrical Safety ..................................................................... vii
Laser Safety ...........................................................................ix
Maintenance Safety.................................................................x
Operational Safety .................................................................xi
Ozone Safety........................................................................ xiv
Chapter 1 Getting to Know Your Printer .................................. 1-1
Introduction ........................................................................ 1-2
Printer Features ................................................................... 1-3
Paper Handling................................................................ 1-3
Connectivity..................................................................... 1-5
Page Description Languages............................................. 1-6
Fonts................................................................................ 1-6
Resolution........................................................................ 1-6
Print Speed ...................................................................... 1-6
Printer Components............................................................. 1-7
Base Configuration........................................................... 1-7
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Internal Components........................................................ 1-8
Printer Options................................................................. 1-9
Printer Documentation ...................................................... 1-10
Printed Documentation .................................................. 1-10
Using the CDs................................................................ 1-11
Product CD .................................................................... 1-12
Printer Management Software CD ..................................1-12
Chapter 2 Loading Print Media ............................................... 2-1
Selecting Print Media........................................................... 2-2
Storing Paper ...................................................................... 2-6
Loading Paper..................................................................... 2-7
Tray 1, 2 or 3................................................................... 2-7
Multi Bypass Feeder........................................................ 2-11
Envelope Feeder.............................................................. 2-13
Configuring Custom Paper Sizes......................................... 2-14
Chapter 3 Printing ................................................................... 3-1
Introduction ........................................................................ 3-3
Using the Printer Drivers...................................................... 3-4
Installing the Printer Drivers ............................................. 3-5
Configuring the Printer Drivers.......................................... 3-5
Using the Driver’s Features ............................................... 3-6
Using the PCL Driver............................................................ 3-8
Paper/Output................................................................... 3-9
Document Options......................................................... 3-13
Graphics Options ...........................................................3-16
Watermarks ................................................................... 3-20
Overlays......................................................................... 3-21
Using the PostScript Driver................................................. 3-22
Paper/Output................................................................. 3-22
Document Options......................................................... 3-27
Page Layout................................................................... 3-29
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Watermarks ................................................................... 3-30
Graphics Options ...........................................................3-30
Fonts.............................................................................. 3-33
PostScript....................................................................... 3-36
Using the Control Panel.....................................................3-38
The Display.................................................................... 3-39
The Indicator Lights........................................................ 3-40
The Keys ........................................................................3-41
Menu Options................................................................ 3-43
Printing a Password Job.................................................. 3-58
Deleting a Password Job................................................. 3-59
Generating a Printer Report............................................ 3-60
Offsetting Output.............................................................. 3-61
Duplex Printing ................................................................. 3-62
Chapter 4 Maintaining the Printer ........................................... 4-1
Regular Printer Maintenance................................................ 4-2
Cleaning the Printer ......................................................... 4-2
Replacing the Laser Print Cartridge ...................................... 4-3
Replacing Maintenance Kit Items ......................................... 4-6
Chapter 5 Troubleshooting ...................................................... 5-1
Before You Begin Troubleshooting ........................................ 5-2
Hardware......................................................................... 5-3
Software .......................................................................... 5-3
Printer Maintenance......................................................... 5-3
Consumables ................................................................... 5-3
Error Messages .................................................................... 5-4
Paper Jams.......................................................................... 5-5
What Causes a Paper Jam?............................................... 5-5
Paper Jam Messages......................................................... 5-5
Jam Scenario 1................................................................. 5-7
Jam Scenario 2............................................................... 5-10
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Jam Scenario 3............................................................... 5-11
Jam Scenario 4............................................................... 5-14
Jam Scenario 5............................................................... 5-16
Jam Scenario 6............................................................... 5-18
Jam Scenario 7............................................................... 5-21
Jam Scenario 8............................................................... 5-22
Solving Printing Problems .................................................. 5-25
Solving Print Quality Problems........................................... 5-29
Additional Sources of Troubleshooting Assistance ............... 5-37
Appendix A Printer Specifications ............................................... A-1
Physical Specifications ......................................................... A-2
Environmental Specifications................................................ A-3
Electrical Specifications ........................................................ A-4
Performance Specifications................................................... A-5
Controller Specifications....................................................... A-6
Appendix B Notices and Certifications ....................................... B-1
FCC Notices…USA............................................................... B-2
Radio Frequency............................................................... B-2
Certifications…Canadian..................................................... B-4
60 HZ, 115V.................................................................... B-4
European Markets ............................................................... B-5
CE Certification ................................................................ B-5
EN55022......................................................................... B-6
Safety Extra Low Voltage Safety Approval............................. B-7
Appendix C Printer Options ........................................................ C-1
Optional Equipment ............................................................C-2
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Safety Notes
Your printer and the recommended consumable supplies
have been designed and tested to meet strict safety
requirements. Attention to the following notes will ensure
the continued safe operation of your printer.
Safety Notes
❖
v
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Note, Caution and Warning Symbols
Note, Caution and
Warning Symbols
Throughout this User Guide, several symbols are used to
emphasize useful, important and critical information.
They are as follows:
This symbol indicates particularly useful or helpful
information about your printer.
This symbol indicates a caution against performing any
action that may damage your printer or degrade
performance.
This symbol indicates a warning against
performing any action that may lead to physical
injury.
When used in a step, the above symbols appear smaller
but are of equal importance.
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Electrical Safety
Electrical Safety
• Use the power cord supplied with your printer.
• Do not use a ground adapter plug to connect the
printer to a power source receptacle that lacks a ground
connection terminal.
• Plug the power cord directly into a properly grounded
electrical outlet. Do not use an extension cord. If you
do not know whether an outlet is grounded, ask an
electrician to check the outlet.
You may get a severe electrical shock if you do not
connect the grounding conductors correctly.
• Do not place the printer where people may step on the
power cord.
• Do not place objects on the power cord.
Safety Notes ❖ vii
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Electrical Safety
• Do not override or disable electrical or mechanical
interlocks.
• Do not obstruct the ventilation openings. These
openings are provided to prevent overheating of the
printer.
Do not push objects into slots and openings on the
printer. Making a contact with a voltage point or
shorting out a part could result in fire or electrical
shock.
• If you notice unusual noises or odors, switch off the
printer power immediately. Disconnect the power cord
from the electrical outlet. Call an authorized service
representative to correct the problem.
• If any of the following conditions occur, switch off the
printer power immediately, disconnect the power cord,
and call an authorized service representative.
— The power cord is damaged or frayed.
— Liquid is spilled into the printer.
— The printer is exposed to water.
— Any part of the printer is damaged.
The power cord is attached to the printer as a plug-in
device at the back of the printer. In the event it is
necessary to remove all electrical power from the printer,
power off the printer and disconnect the power cord from
the printer outlet and the printer.
viii ❖ User Guide
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Laser Safety
Laser Safety
The use of controls or adjustments, or the
performance of procedures other than those
specified herein, may result in a hazardous
radiation exposure.
This equipment complies with all applicable safety
standards. With specific regard to laser, the equipment
complies with performance standards for laser products
set by government agencies as a Class 1 laser product. It
does not emit hazardous light; the beam is totally
enclosed during all modes of customer operation and
maintenance.
When performing various operator functions, you may
see laser warning labels. These labels are for the service
mode and are placed on or near panels or shields that
require a tool for removal. These panels are not to be
removed.
Safety Notes ❖ ix
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Maintenance Safety
Maintenance Safety
• Do not attempt any maintenance procedure that is not
specifically described in the documentation supplied
with your printer.
• Do not use aerosol cleaners. The use of supplies that
are not approved may cause poor performance and
could create a dangerous condition.
• Do not remove the covers or guards that are fastened
with screws unless you are installing optional
equipment. Power should be OFF when performing
these installations. Except for user installable options,
there are no parts that you can maintain or service
behind these covers.
• See Chapter 4: Maintaining the Printer for maintenance
instructions.
x
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Operational Safety
Operational Safety
Your printer and supplies were designed and tested to
meet strict safety requirements. These include safety
agency examination, approval, and compliance with
established environmental standards.
Your attention to the following safety guidelines will help
to ensure the continued safe operation of your printer.
• Use the material and supplies specifically designed for
your printer. The use of unsuitable materials may result
in poor performance and possibly a hazardous
situation.
• Follow all warnings and instructions marked on, or
supplied with, the printer, options and supplies.
• Place the printer in a dust free area where the
temperature range is 41° F to 95° F (5° C to 35° C) and
the relative humidity is 15% to 85%.
• Place the printer in an area where there is adequate
space for ventilation, operation and servicing. The
recommended minimal spacing is 24 in. (600 mm) in
front of and behind the printer, and 12 in. (300 mm) on
each side of the printer.
Safety Notes ❖ xi
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Operational Safety
• Do not place the printer near a heat source.
• Do not place the printer in direct sunlight.
• Do not place the printer in line with the cold air flow
from an air conditioning system.
• Place the printer on a level, solid surface with adequate
strength for the weight of the machine. The base
printer weight without any packaging materials is
59 pounds (27 kg).
• The printer is heavy. Exercise care in moving or
relocating the printer. Follow the recommended
procedure when moving the printer from one location
to another.
• Do not put containers of coffee or other liquids on the
printer.
• Do not block or cover the slots and openings on the
printer. Without adequate ventilation, the printer may
overheat.
Be careful when working in areas identified with a
warning symbol. These areas may be very hot and
could cause personal injury.
xii
❖
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Operational Safety
• Frequent operation of the on/off switch is not
recommended.
• Keep hands, hair, jewelry and neckties away from the
exit feed rollers.
• Do not remove a media tray while printing from that
tray, or any tray above the media tray in use.
• Do not open the covers while printing.
• Do not switch off the printer power while printing.
• Do not move the printer while printing.
Safety Notes
❖
xiii
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Ozone Safety
Ozone Safety
This printer produces virtually no ozone (< 0.01 ppm)
during normal operation. Providing the proper
environmental parameters, as specified in the Operational
Safety section of these Safety Notes, ensures that
concentration levels meet safe limits.
xiv
❖
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Getting to Know
Your Printer
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Chapter 1: Getting to Know Your Printer
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1-1
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Introduction
Introduction
In this chapter, you will become familiar with the features
of your printer and learn where to locate specific printer
parts.
Before you use your printer, make sure that you perform
all of the steps outlined in the Quick Installation Guide that
came with your printer, and connect the necessary cables.
Your printer may also have one or more optional features
installed. First verify your exact equipment options before
proceeding further. If you see features described in this
section that are not available with the equipment you
have, you can easily add them yourself. For more
information, refer to the separate Supplies/Options Guide
provided with your printer.
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Printer Features
Printer Features
Your printer has many special features that allow you to
achieve the results you need for your specific print job.
Features vary slightly according to the options you are
using and the memory installed in your printer. This
section will help you become familiar with your printer's
features and capabilities.
Your printer has several paper sources and paper output
For a listing of supported media types and sizes, refer to
the section “Selecting Print Media” (page 2-2).
Paper Handling
Input Sources
• The standard multi bypass feeder functions as either a
single sheet manual feed tray or a tray for up to 100
sheets.
• Tray 1 is the standard 550 sheet input source.
• Tray 2 is the optional 550 sheet input source installed
immediately below Tray 1.
• Tray 3 is the optional 550 sheet input source installed
immediately below Tray 2.
• The envelope feeder is the optional input source that
holds approximately 75 standard envelopes.
Trays 1, 2 and 3 all have automatic paper size sensing, low
paper sensing and “no paper” sensing. The envelope
feeder and multi bypass feeder have paper out sensing.
Refer to Chapter 2: Loading Print Media for instructions on
loading the trays.
Chapter 1: Getting to Know Your Printer
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Printer Features
Output Destinations
• The standard output bin holds up to 500 sheets and
receives output face down. It has bin full detection.
• The optional face up bin holds up to 100 sheets and
receives output face up (at the rear of the printer).
• The optional offset catch tray holds up to 500 sheets
and receives output face down. It has offset capability,
as described in the section “Offsetting Output”
(page 3-61), and bin full detection.
Duplex Printing
A duplex option is available for your printer which
enables duplex (two-sided) printing on specific media
types and sizes. For information on supported media, refer
to Table 2.1 on page 2-4. For information on printing
duplex, refer to the section “Duplex Printing” (page 3-62).
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Printer Features
Your printer may contain the following standard
interfaces for connecting to a host computer or network
(depending on whether or not the printer is network
capable):
Connectivity
Network
Printer
Base
Printer
Standard Interface
IEEE 1284 Parallel
X
X
X
X
X
Universal Serial Bus (USB)
10/100baseTx Ethernet
n/a
The following optional interfaces may also be available
(depending on whether or not the printer is network
capable):
Network
Printer
Base
Printer
Optional Interface
RS-232 Serial
10base2 Ethernet
Token Ring
X
X
X
X
X
n/a
For information about supported network environments
and protocols, refer to the Technical Information Guide on
your Printer Management Software CD. For networking
option, contact your service provider.
Chapter 1: Getting to Know Your Printer
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Printer Features
Your printer includes the following Page Description
Languages (PDLs):
Page Description
Languages
• An emulation of HP PCL 5e
• An emulation of HP PCL 6
• Adobe PostScript 3
Note: HP PJL is supported.
The PCL emulation uses TrueType, Intellifont and bitmap
fonts. There are 35 Intellifont fonts, 1 bitmap font and 10
TrueType fonts resident in the printer. Other fonts may be
downloaded to system memory, optional Flash memory
or the optional hard disk.
Fonts
PostScript 3 contains 136 fonts, of which 39 are resident
in the printer. The remaining fonts are available on the
Product CD for downloading to system memory, optional
Flash memory or the optional hard disk.
Your printer provides the following resolutions:
• true 1200 dots per inch (dpi)
• 1200 dpi image quality
• 600 dpi
Resolution
• 300 dpi (PCL 5e only)
The print speed your printer achieves depends on the
complexity of your print jobs. Maximum rated print
speed is 21 ppm.
Print Speed
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Printer Components
Printer Components
Base Configuration
Figure 1.1 Printer Components, Front View
1
2
Front View
3
4
1 Paper exit slot
2 Standard output bin
3 Control Panel
5
6
4 Front cover release
5 Multi bypass feeder
(shown open)
6 Tray extension
7 Power switch
8 Tray 1
7
8
9 Paper amount indicator
9
Figure 1.2 Printer Components, Rear View
1
5
2
Rear View
3
1 Option cover
2 Rear cover release
3 Rear cover
(shown closed)
4 Power cord receptacle
5 Ventilation slots
5
4
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Printer Components
Internal Components
Figure 1.3 Internal Components, Front View
1
Front View
1 Laser print cartridge
2
2 Front cover
(shown open)
Figure 1.4 Internal Components, Rear View
1
2
Rear View
1 Fuser
2 Rear cover
(shown open)
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Printer Components
Printer Options
Figure 1.5 Printer Options, Front View
1
2
Front View
1 Offset Catch Tray
2 Envelope Feeder
3 550 sheet feeder
3
4
(shown as Tray 2)
4 550 sheet feeder
(showns as Tray 3)
Figure 1.6 Printer Options, Rear View
1
Rear View
1 Duplex module
(shown installed)
2 Face up bin
(shown open)
2
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Printer Documentation
Printer Documentation
Your printer is packaged with documentation in both
printed form and on CD. There are two CDs:
• Product CD, which contains documentation and
printer drivers.
• Printer Management Software CD*, which contains
various client software and the documentation for
them.
This section serves as a roadmap for the printed and CD
documentation.
Your printer was packaged with the following pieces of
printed documentation:
Printed
Documentation
• Quick Install Guide, which shows you how to get
your printer up and running.
• User Guide (this book), which provides you with the
basic information needed to use your printer. (More
detailed information is contained in the System
Administrator Guide on your Product CD.)
you how to connect your printer to a network in your
specific environment. (More detailed Network/
Environment information is contained in the Technical
Information Guide on your Product CD.)
*Provided only with printers in a network configuration.
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Printer Documentation
The documentation on the Product CD is provided as PDF
files, which are opened in Adobe Acrobat Reader
(provided on the CD if you do not already have it
installed). These files contain hypertext links that enable
you to jump from the Table of Contents or Index directly
to the page where you are looking for information, as well
as from page to page where information is
Using the CDs
cross-referenced. Simply move the cursor over a hypertext
link and it changes to a pointing finger. Then click on the
link to jump to the link’s destination.
The PDF files also enable you to print the specific pages
you need, rather than printing an entire chapter or
manual.
Both the Product CD and the Printer Management
Software CD are provided with installation booklets in
their respective jewel cases. You can also refer to the
ReadMe files on the CDs for more information.
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Printer Documentation
Your printer was also packaged with a CD that contains
the following pieces of documentation as PDF files:
Product CD
• User Guide (electronic version of this book)
• System Administrator Guide
The System Administrator Guide contains a
considerable amount of more detailed information.
• Supplies/Options Guide
Printer drivers are also contained on this CD. The majority of
driver documentation is provided via the Help files included
with the drivers.
User Guides are provided for each of the major printer
management utilities. Consult the booklet enclosed with
the CD for more information.
Printer Management
Software CD
Since both the Product CD and the Printer Management
Software CD contain so much important information, please
ensure that you save them and keep them in a safe place.
Driver and software updates may be available on the
manufacturer’s website.
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Loading Print Media
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Chapter 2: Loading Print Media
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Selecting Print Media
Selecting Print Media
This chapter will help you understand what kinds of
paper and other print media you can use with your
printer and also how to properly position the media in
the printer’s various input sources. Your printer supports a
variety of standard sizes as well as custom sizes.
envelopes, and other print media you can use with all
of your printer’s input trays and output bins.
printer will support.
• The printer supports paper weights as follows:
— 16-80 lbs. (60-216 g/m2) simplex
— 20-28 lbs. (75-105 g/m2) duplex
paper not recommended for laser printers, may result in paper
jams and print quality problems.
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Selecting Print Media
The following media are unacceptable for use in the
printer:
• Paper that has already been printed on (preprinted
letterhead is allowed)
• Wrinkled, torn, or bent paper
• Moist or wet paper
• Curled paper
• Paper with an electrostatic charge
• Glued paper
• Paper with special coating
• Paper unable to withstand a temperature of 150º C
(302º F)
• Thermal paper
• Carbon paper
• Paper with paper fasteners, ribbons, tape, etc. attached
• Heavily textured paper
• Label sheets that have previously been run through the
printer and from which printed labels have been
removed
Chapter 2: Loading Print Media
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Selecting Print Media
Table 2.1 Acceptable media sizes and capacities
Input1
Output
550 Sheet Tray
(Tray 1, Tray 2,
Tray 3)
Multi
Bypass
Feeder
Envelope
Feeder
Standard
Bin
Face Up Bin Offset Catch
Media Size
(1)
SEF
SEF
SEF
SEF
SEF
SEF
SEF
SEF
SEF
SEF
SEF
Tray
SEF
SEF
SEF
SEF
SEF
-
210x297 mm
SEF
SEF (1)
CUS
CUS
SEF
SEF
SEF (1)
SEF (1)
SEF (1)
SEF
-
SEF
SEF
SEF
SEF
SEF
SEF
SEF
SEF
SEF
SEF
SEF
A4
148x210 mm
-
A5
105x148 mm
SEF (1)
A6
176x250 mm
-
-
-
-
-
-
-
-
B5-ISO
182x257 mm
B5-JIS
3x5”
-
SEF (1)
SEF (1)
SEF
Index Card
Statement
5.5x8.5”
CUS
SEF
SEF
SEF
SEF
SEF
SEF
7.25x10.5”
Executive
8.5x11”
SEF
SEF
Letter
8.5x13”
SEF
SEF
Folio
8.5x14”
SEF
SEF
Legal
Envelopes
4.125x9.5”
3.87x7.5”
CUS
CUS
CUS
CUS
SEF (1)
SEF (1)
SEF (1)
SEF (1)
SEF (1)
SEF (1)
SEF (1)
SEF (1)
SEF
SEF
SEF
SEF
SEF
SEF
SEF
SEF
SEF
SEF
SEF
SEF
COM-10
Monarch
DL
C5
110 x 220 mm
162 x 229 mm
Transparencies
210x297 mm
SEF (1)
SEF (1)
SEF (1)
SEF (1)
-
-
SEF
SEF
SEF
SEF
SEF
SEF
A4
8.5x11”
Letter
Labels
210x297 mm
SEF (1)
SEF (1)
SEF (1)
SEF (1)
-
-
SEF
SEF
SEF
SEF
SEF
SEF
A4
8.5x11”
Letter
2
550
100
75
500
100
500
Capacity
1
2
SEF = Short Edge Feed, (1) = Simplex (one-sided) printing only, CUS = Define as custom size (see Table 2.2 on page 2-5).
2
Maximum capacity @ 75 g/m paper stock. Capacity is reduced for heavier/thicker stock.
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Selecting Print Media
Table 2.2 Acceptable Custom Sizes
Input
Output
550 Sheet Tray
(Tray 1, Tray 2,
Tray 3)
Multi
Bypass
Feeder
Envelope
Feeder
Standard
Bin
Offset Catch
Tray
Face Up Bin
Simplex
98.4-215.9 mm 76.2-215.9 mm 98.4-178.0 mm 76.2-215.9 mm 76.2-215.9 mm 98.4-215.9 mm
3.875-8.5 in. 3.0-8.5 in. 3.875-7.0 in. 3.0-8.5 in. 3.0-8.5 in. 3.875-8.5 in.
Width
Length 148-355.6 mm 127-355.6 mm 148-254 mm
5.83-14.0 in. 5.0-14.0 in. 5.83-10.0 in.
127-355.6 mm 127-355.6 mm 148-355.6 mm
5.0-14.0 in.
5.0-14.0 in.
5.83-14.0 in.
Duplex
182-215.9 mm 182-215.9 mm
7.17-8.5 in. 7.17-8.5 in.
Width
Same as Simplex
Same as Simplex
Length 257-355.6 mm 257-355.6 mm
10.12-14.0 in. 10.12-14.0 in.
Chapter 2: Loading Print Media
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Storing Paper
Storing Paper
Print quality is optimized when paper and other print
media are properly stored. Proper storage ensures
optimum print quality and trouble-free printer operation.
• Store the paper on a flat surface, in a relatively low
humidity environment.
• Avoid storing paper in such a way as to cause
wrinkling, bending, curling, etc.
• Do not unwrap paper until you are ready to use it, and
rewrap any paper you are not using.
• Do not expose paper to direct sunlight or high
humidity.
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Loading Paper
Loading Paper
Tray 1, 2 or 3
Grip the recessed area in the front of the tray and pull it
towards you until it stops. Lift the tray up and pull out.
1
2
3
Hold the tray with both hands, lift it gently and remove it
from the printer.
Place the tray on a flat surface.
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Loading Paper
If changing to a different length of paper, gently squeeze
the length guide, lift it up and slide it all the way back. If
you are not changing to a different length of paper, skip
to Step 6.
4
5
6
To load paper longer than 297 mm (11.69 in.):
1 Press down the square button on the bottom of the
tray.
2 Pull the rear of the tray out to extend it.
There are three settings for the catch. Choose the
one that is closest beyond the length of the paper.
Gently squeeze the right side guide (light green in color)
and while gently lifting slide the guides all the way out.
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Loading Paper
Align the four corners of the paper stack and insert it into
the tray with the side to be printed on facing down (see
illustration, below, for orientation of letterhead, drilled
paper and envelopes).
7
To reduce the possibility of misfeeds and jams,
especially when using special stock, fan the stack
of paper before inserting it into the tray.
1 Simplex orientation
2 Duplex orientation
2
1
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Loading Paper
While pressing the right side guide and lifting gently,
adjust the guides to the paper width.
8
9
To avoid paper jams or incorrect paper size
sensing, make sure the side guides are properly
seated.
Gently squeeze the length guide and while lifting gently
adjust it to the length of the paper.
To avoid paper jams or incorrect paper size
sensing, make sure the length guide stopper is
firmly seated in the floor of the tray. Also make
sure the paper is under the retaining clip on the
length guide.
Hold the tray with both hands at the left and right and
line it up with the printer.
10
11
Insert the tray completely into the printer. Make sure it is
properly seated.
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Loading Paper
Multi Bypass Feeder
Open the multi bypass feeder by pulling the latch at the
top center.
1
2
3
To prevent possible damage to the multi bypass
feeder, do not exert strong pressure on it or place
any heavy objects on it.
For large-size paper (A4, Letter, etc.) pull out the tray
extension from the recessed area in the middle of the
cover.
Adjust the paper guide to fit the media you intend to use.
To prevent possible jams, be sure to adjust the
guides correctly and do not overload the tray.
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Loading Paper
Align the four corners of the paper and place it into the
tray with the side to be printed facing up (see illustration,
below, for orientation of letterhead, drilled paper and
envelopes.
4
Be sure to insert the paper all the way in until it
gently touches the stopper inside the printer.
1 Simplex orientation
2 Duplex orientation
1
2
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Loading Paper
Envelope Feeder
Pull out the tray extension.
1
2
3
4
Adjust the paper guide to the size of the envelopes or
postcards you are going to use.
To avoid paper jams, make sure the guide is
adjusted to the correct width of envelopes or
postcards.
Lift up the paper holder, align the four corners of the stack
and gently insert them (envelopes flap down on left side)
into the inlet until they reach the back.
When correctly loaded, the trailing edge of the
stack will not be even.
Lower the paper holder onto the stack.
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Configuring Custom Paper Sizes
Configuring Custom Paper Sizes
Custom (nonstandard) paper sizes may be loaded in the
multi bypass feeder, any of the 550 sheet trays or the
envelope feeder. To use custom paper sizes, there are two
basic issues to be addressed:
• You must disable the printer’s automatic paper size
detection and paper size jam detection.
• Although you may physically load a custom paper size
in an input source, because PCL and PostScript format
pages to standard sizes, you must properly set margins
(or use other application formatting methods) to
position the image correctly on the custom paper.
To print on custom size paper, disable the printer’s
automatic paper size detection and paper size jam
detection by setting the Tray Menu’s Tray 1 Mode,
Tray 2 Mode, Tray 3 Mode, MBF Size or Envelope Size
item (depending on which input source you are using) to
Custom, then set the Custom Size item to the standard
size to be used by PCL or PostScript to format the page.
To prevent the printer from incorrectly loading standard paper
from another input source when the Custom Size setting is the
same value as the auto-detected size in that other input source,
you must exclude the tray with the custom size from the Tray
Sequence setting and specifically select that tray as the input
source.
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Configuring Custom Paper Sizes
Table 2.3 Custom Paper Size Examples.
Custom
Paper Size
Desired
Input Source
Required Steps
8 x 10 in.
Tray 1
1.In the application, format the page for Letter size paper, setting the
margins to correctly position the image on 8 x 10 in. paper if
overlaid by Letter size paper.
2.Load the 8 x 10 paper in Tray 1.
3.Set the Tray Menu Tray 1 Mode item to Custom.
4.Set the Custom Size item to Letter(8.5x11).(
5.Set the Tray Sequence item to a value that does not include Tray 1
(or set to Off).
6.Request Tray 1 as the paper source and send the print job.
6 x 7 in.
multi bypass
feeder
1.In the application, format the page for Letter size paper, setting the
margins to correctly position the image on 6 x 7 in. paper if overlaid
by Letter size paper.
2.Load the 5 x 7 paper in Tray 1.
3.Set the Tray Menu MBF Size item to Custom.
4.Set the Custom Size item to Letter(8.5x11).
5.Set the Tray Sequence item to a value that does not include MBF
(or set to Off).
6.Request MBF as the paper source and send the print job.
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Printing
3
retpahC
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Printing
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Introduction
Introduction
This chapter provides information on:
• Using printer drivers to control the printer’s output.
• The features of the printer’s Control Panel, and using it
to generate printer reports such as the Configuration
Sheet.
For information on networking-specific printing issues
and printer management software, refer to the
documentation on the Product CD.
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Using the Printer Drivers
Using the Printer Drivers
Your printer offers many special features that are designed
to produce the highest quality black and white prints
while giving you the flexibility you need to print a variety
of documents. These features are accessed through the
printer drivers.
The way these features are accessed depends on both the
printer driver that you are using and your operating
system.
Your printer supports the PCL printer drivers listed in
Table 3.1 and the PostScript printer drivers listed in
Table 3.2 on page 3-5. To take full advantage of all the
printer's features when printing PCL or PostScript jobs,
install the appropriate printer driver(s).
Table 3.1 PCL 5e and PCL 6 Emulation Printer Drivers
Environment
Printer Driver
Windows 95/98
Windows NT 4.0/2000
Windows
Your printer was shipped with the latest print drivers
available at time of manufacture. You may wish to check
for later drivers that support different network
environments on the manufacturer’s website.
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Using the Printer Drivers
Table 3.2 PostScript Printer Drivers
Environment
Printer Driver
Windows 95/98
Windows
Windows NT 4.0/2000
IBM OS/2
Macintosh
OS/2 Ver. 2.1
OS/2 WARP
System 7.x, 8.x
UNIX
CentreWare Services for UNIX
Systems
(Solaris 2.5, 2.5.1, 2.6, 7;
IBM AIX 4.2.x, 4.3.x;
HP-Ux 10.x, 11.x;
SGI 6.2, 6.4; DEC 4.0;
SCO UnixWare 7.0)
UNIX TTY Services
Inside the cover of the printer CD case is a booklet with
instructions on how to load your printer drivers. In
addition, your System Administrator can download
drivers directly to your workstation.
Installing the
Printer Drivers
When you initially use any of your printer drivers, make
sure to properly configure them for the printer and its
installed options (such as the hard drive, High Capacity
Feeder, etc.). These settings are displayed under the
driver’s “Printer Configuration” tab. If you are not certain
which options your printer will support, you can check by
printing a Configuration Sheet at the printer’s Control
Configuring the
Printer Drivers
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Using the Printer Drivers
At a minimum, your printer’s drivers enable you to
control the following aspects of printing:
Using the
Driver’s Features
• Select an input tray from which to draw paper or other
print media.
• Select an output bin to which the print job will be
delivered.
• Select simplex or duplex operation (if the duplex
option is installed).
• Select paper size, orientation and media.
• Select the number of copies.
• Select collating.
The following sections provide a general overview of the
features supported by your printer’s drivers. Note that
some features may not be supported by some of the
for comparison purposes.
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Using the Printer Drivers
Table 3.3 Driver Features
Driver
PCL
Windows 95/98
Windows 2000
Windows NT 4.0
PostScript
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
N
C
N
N
N
C,U
C,U
C,U
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
Windows 95/98
Windows 2000
Windows NT 4.0
UNIX PS
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C,U
C,U
C,U
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
Sun Solaris
2.5, 2.5.1, 2.6
N
N
N
N
C
C
N
N
N
N
N
N
C
C
C
C
C
C
C
C
N
N
C
C
N
N
C
C
C
C
IBM AIX
4.2.x, 4.3.x
HP-UX 10.x, 11.x
SGI 6.2, 6.4
DEC 4.0
N
N
N
N
N
N
N
N
C
C
C
C
N
N
N
N
N
N
N
N
N
N
N
N
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
N
N
N
N
C
C
C
C
N
N
N
N
C
C
C
C
C
C
C
C
UnixWare 7.0
C = Custom Driver
U = Uni Driver
N = Not Supported
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Using the PCL Driver
Using the PCL Driver
Your printer’s PCL 5e and PCL 6 drivers are controlled by a
dialog window that contains various tabs. Selecting a tab
changes the dialog window to display controls related to
the selected tab. The following is a general overview of the
driver’s features, organized by its dialog window tabs.
For more complete descriptions of the drivers and their
functionality, use the driver’s online help. Actual driver
capabilities can be determined by invoking the specific drivers.
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Using the PCL Driver
When you select this tab, you can select a job type, copies,
paper, image orientation, duplex, document collation and
output bin for your printer.
Paper/Output
Job Type
There are three job types. Some job types require a
password.
• Normal Print
Spools and prints the job with no user intervention
needed.
• Secure Print
Defers printing of a job until you enter the matching
password on the Control Panel. It is only available
when the optional hard drive is installed.
To use this feature, enter a 4-digit numeric password,
where each digit can be any numeric value between 0
and 7. Releasing the job at the printer is discussed in
can also choose to delete the job without printing it, as
described in the section “Deleting a Password Job”
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Using the PCL Driver
• Proof Print
Used with multiple copy jobs, prints first set, then
holds the other copies until you enter the matching
password on the Control Panel. It is only available
when the optional hard drive is installed.
To use this feature, specify the number of copies to be
printed, then enter a 4-digit numeric password, where
each digit can be any numeric value between 0 and 7.
Releasing the job at the printer is discussed in the
also choose to delete the job without printing the
Copies
You can choose to print from one to 999 copies. The
default is one copy.
Select Paper
You can select paper size, media type and input source for
All Pages, for the First Page (if different than the rest of
the job), and for Separators (if desired).
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Using the PCL Driver
Image Orientation
Orientation refers to the direction of print on the page.
The options are:
• Portrait
A Portrait page is taller than it is wide. This is the
default setting.
• Landscape
A Landscape page is wider than it is tall.
Duplex
Requires installation of the optional Duplex Module. For
(page 3-62). The options are:
• Duplex Off
Single sided printing. This is the default setting.
• Duplex with Short-Edge Binding
Double sided printing so that the pages turn to the
shortest edge of the paper.
• Duplex with Long-Edge Binding
Double sided printing so that the pages turn to the
longest edge of the paper.
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Using the PCL Driver
Document Collation
Allows job collation (for multiple-copy jobs only). The
options are:
• Uncollated (the default setting)
For example, five uncollated copies of a three-page job
will result in five copies of page 1, then five copies of
page 2, and finally five copies of page 3; that is: 1, 1, 1,
1, 1, 2, 2, 2, 2, 2, 3, 3, 3, 3, 3.
• Collated
Use this option when you want to print two or more
separate sets of a job that contains two or more pages.
For example, five collated copies of a three-page job
will result in one set of all three pages in order, then a
second set of all three pages in order, then a third set of
all three pages in order, and so on; that is: 1, 2, 3, 1, 2,
3, 1, 2, 3, 1, 2, 3, 1, 2, 3.
Certain print jobs are always collated. These are Proof
request more than one copy of a multiple-page job with
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Using the PCL Driver
Output
Allows you to set your printer's default paper output
destination. The options are:
• The Standard Bin, which holds up to 500 sheets.
• The optional Face Up Bin, which holds up to 100
sheets.
• The optional 500 Offset Bin, which holds up to 500
sheets of standard paper up to 14 inches in length. The
offset capability can be set to On or Off via the Control
Panel. The default setting is On.
When you select this tab, you can set the finishing mode
and margins.
Document Options
Finishing Mode
There are two finishing modes:
• Multiple Pages per Side (N-Up printing)
By default, the printer will print one page image on the
sheet of paper. You can select two, four, six, nine or
sixteen page images per side of paper. The printer will
shrink the page images as needed and will arrange
them on the paper most appropriately for the paper
size and orientation.
You can also choose to print black borders around each
page. The default is to not print borders.
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Using the PCL Driver
• Booklet Printing
The driver will print the document as two images per
sheet, landscape orientation. However, it rearranges
the page images so the sheet of paper can be folded to
be read as a left-to-right book.
The standard booklet format has the first page as the
left-most page. The Right-to-Left control, if checked,
will print the booklet with the first page as the
right-most page.
On a folded sheet of paper with two page images, the
horizontal distance from the fold to either page image
is called the gutter. The Gutter control allows you to
set this distance to zero, fifty, one hundred, or 150
dots.
When you fold several pages into a booklet, the
thickness of the paper forces the page image of the
inner pages to shift slightly outward. The Creep
control allows you to choose a number of dots by
which to shift the page images inward to compensate
for the thickness of the paper. You can choose any
value from zero to twenty.
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Using the PCL Driver
Margins
Your printer can print with predefined margins, or can
print all the way to the edge of the paper. The two options
available are:
• Yes
If you choose this option, the printer defaults to HP
compatible printable areas for each paper size, which is
approximately one-sixth of an inch unprintable
margins on all edges. The application may increase the
margins to greater than this minimum.
• No
If you choose this option (the default setting), the
printer will print all the way to the edge of the paper.
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Using the PCL Driver
When you select this tab, you can set the various graphics
options for the driver.
Graphics Options
Gray Scale
Gray Scale refers to a type of pattern that is applied to
printed images. By using combinations of black dots,
these patterns produce a gray appearance on the printed
page. The best way to choose a Halftoning setting for your
graphic image is to experiment. Print a graphic image at
each setting and choose the one you like best.
The Windows 95/98 driver provides the following
options:
• Photographic Images (the default setting)
Use this setting for printed images that you want to
have a smooth, realistic and photographic appearance.
It provides soft contrasts between various shades of
gray (and also works well for images originally
designed with color).
• Line Art Images
Choose this setting for graphic images with intricate
lines and fine detail, like clip art graphics. It provides
solid lines and sharp contrasts between shaded areas.
• Scanned Images
Choose this setting if your graphic images were
originally scanned in through a scanner. It is specially
tuned to provide exceptional quality and clarity to
printed images originally scanned with a scanner.
The Windows NT 4.0 driver provides halftone control
options supported by the Windows NT 4.0 operating
system. For details, refer to the driver’s Halftone Color
Adjustment tab.
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Using the PCL Driver
• Print Colored Text to Black
This option determines how the driver will print any
colored text in the document. If enabled, the driver
renders all text into black, no matter what color it
appears on the screen. Otherwise the driver renders
colored text in different shades of gray (the default
setting).
TrueType Options
Allows you to select options associated with the use and
printing of TrueType fonts. The options are:
• Download as TrueType (the default)
The whole character set for each TrueType font
contained on the page is sent down to the printer in an
outline form. Use this option if the document uses
only a small number of TrueType fonts and you wish
to optimize text-printing performance.
• Download as Bit Image
Each TrueType character will be sent as an individual
bitmap download font on a least-recently-used basis.
As the printer driver builds up the page, new font
bitmaps are sent down. When a character is used
again, the bitmap is automatically selected from the
one previously downloaded to printer memory. From
the memory setting, the driver monitors the amount
of available memory to determine when to delete font
bitmaps that have not been used for some time.
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Using the PCL Driver
• Download as Graphics and Device Fonts
This option is useful if you want to print graphic
images over TrueType text. TrueType text is always sent
to the printer last, so it will always appear on top of
any graphics. Selecting this option sends your
TrueType images to the printer as graphic images, so
the text can be obscured by graphic objects. This
option is only available if you have selected the Raster
setting in the Graphics Mode box, as described under
• Use Printer TrueType Fonts
Determines whether to use the TrueType fonts that
reside on the printer or to download TrueType fonts
from the computer. If enabled (the default setting), the
driver will use the TrueType fonts resident on the
printer, and if your document uses fonts that do not
reside on the printer, the driver will download the
fonts with the job. If disabled, the driver will always
download TrueType fonts to the printer with each job,
even if the fonts reside on the printer already.
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Using the PCL Driver
Graphics
Your printer will print graphics as either raster images or
as vector graphic images. All graphics can be printed as
raster images. However some geometric shapes or
patterns, and all TrueType fonts, print faster if they are
printed as vector images.
• Vector
If selected, the driver will send as many graphics as
possible as vector images, and the rest as raster images.
With this setting, it is not possible to print TrueType
fonts as graphic images, since TrueType fonts are
vector images by default.
• Raster
When you select this setting, the driver will convert all
vector images and send them to the printer as raster
images. Use this setting if you want to print TrueType
Resolution
The printer supports the following resolutions:
• True 1200 dpi (dots per inch)
• 600 dpi (the default setting)
• 300 dpi (supported in PCL 5e only)
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Using the PCL Driver
Print Quality
The following options are available at 600 dpi resolution
only and not simultaneously:
• Draft Mode (Toner Saving)
This feature reduces the amount of toner placed onto
the paper. Using this feature will cause pages to be
printed lighter. It is available only at 600x600
resolution and XIE is disabled.
• XIE
This feature smooths text and line art images in order
to improve image quality. It is available only when the
Resolution is set to 600x600 dpi and Draft Mode is
disabled.
Use this feature when you want your output to contain
background text, independent of that provided by the
printing application, across the first page or every page of
a document. The driver enables you to specify the text, its
font, size, position on the page and rotation angle, when
creating and saving a unique watermark for use on any
document. You may also select a default watermark from a
list of predefined watermarks.
Watermarks
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Using the PCL Driver
A Page Overlay is a partial document that the driver can
merge with your print job, producing a printed image that
includes elements of both the overlay and your
Overlays
document. Overlays are most useful for creating such
things as company letterhead. You can create the
letterhead in your application as a page overlay, then
download it and store it in the printer. Whenever you
want to print a document with the overlay, you just send
the print job to the printer with the Overlay command,
and the printer will automatically print the letterhead on
each page of your document. Page overlays eliminate the
need to download the same information more than once,
thus saving transmission time. However, they do use up
printer memory or disk space.
An overlay differs from a watermark in these respects:
• An overlay can contain graphics and text in any
number of fonts in any number of sizes and colors. A
watermark can contain only text of one font, one size
and one color.
• An overlay is usually on the margins of a page, while a
watermark is usually in the middle of a page.
• An overlay usually will not obscure any part of the
document, but a watermark usually will.
• An overlay uses space on the printer's hard disk, but a
watermark does not.
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Using the PostScript Driver
Using the PostScript Driver
When you select this tab, you can select a job type, copies,
paper, image orientation, duplex, document collation and
output bin for your printer.
Paper/Output
Job Type
There are three job types. Some job types require a
password.
• Normal Print
Spools and prints the job with no user intervention
needed.
• Secure Print
Defers printing of a job until you enter the matching
password on the Control Panel. It is only available
when the optional hard drive is installed.
To use this feature, enter a 4-digit numeric password,
where each digit can be any numeric value between 0
and 7. Releasing the job at the printer is discussed in
can also choose to delete the job without printing it, as
described in the section “Deleting a Password Job”
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Using the PostScript Driver
• Proof Print
Used with multiple copy jobs, prints first set, then
holds the other copies until you enter the matching
password on the Control Panel. It is only available
when the optional hard drive is installed.
To use this feature, specify the number of copies to be
printed, then enter a 4-digit numeric password, where
each digit can be any numeric value between 0 and 7.
Releasing the job at the printer is discussed in the
also choose to delete the job without printing the
Copies
You can choose to print from one to 99 copies. The
default is one copy.
Select Paper
You can select paper size, media type and input source for
All Pages, for the First Page (if different than the rest of
the job), and for Separators (if desired).
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Using the PostScript Driver
Image Orientation
Orientation refers to the direction of print on the page.
The options are:
• Portrait
A Portrait page is taller than it is wide. This is the
default setting.
• Landscape
A Landscape page is wider than it is tall.
• Rotated Landscape
A Rotated Landscape page is wider than it is tall and
the image on the page is rotated 180° (upside down).
Duplex
Requires installation of the optional Duplex Module. For
(page 3-62). The options are:
• Duplex Off
Single sided printing. This is the default setting.
• Duplex with Short-Edge Binding
Double sided printing so that the pages turn about to
the shortest edge of the paper.
• Duplex with Long-Edge Binding
Double sided printing so that the pages turn about to
the longest edge of the paper.
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Using the PostScript Driver
Document Collation
Allows job collation (for multiple-copy jobs only). The
options are:
• Uncollated (the default setting)
For example, five uncollated copies of a three-page job
will result in five copies of page 1, then five copies of
page 2, and finally five copies of page 3; that is: 1, 1, 1,
1, 1, 2, 2, 2, 2, 2, 3, 3, 3, 3, 3.
• Collated
Use this option when you want to print two or more
separate sets of a job that contains two or more pages.
For example, five collated copies of a three-page job
will result in one set of all three pages in order, then a
second set of all three pages in order, then a third set of
all three pages in order, and so on; that is: 1, 2, 3, 1, 2,
3, 1, 2, 3, 1, 2, 3, 1, 2, 3.
Certain print jobs are always collated. These are Proof
that request more than one copy of a multiple-page job
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Using the PostScript Driver
Output
Allows you to set your printer's default paper output
destination. The options are:
• The Standard Bin, which holds up to 500 sheets.
• The optional Face Up Bin, which holds up to 100
sheets.
• The optional 500 Offset Bin, which holds up to 500
sheets of standard paper (with offset capability if
enabled at the printer’s Control Panel).
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Using the PostScript Driver
When you select this tab, you can select a page policy and
set margins.
Document Options
Page Size Policies
Page Size Policies are used to specify the recovery policy
when the page size cannot be matched with any available
media. The options are:
• Use printer default
Use whatever Paper Size Policy that has been set on the
printer as its default.This is the default paper size
policy.
• Generate error if paper not available
Generates an error message on the printer.
• Ignore size and use default paper tray
Ignores the paper size and uses the default paper tray.
• Nearest available size, adjust page
Selects the nearest available paper size and adjust the
page to fit.
• Next larger available size, adjust page
Selects the next larger available paper size and adjust
the page to fit.
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Using the PostScript Driver
• Nearest available size, no page adjust
Selects the nearest paper size, but does not adjust the
page to fit.
• Next larger available size, no page adjust
Selects the next larger available paper, but does not
adjust the page to fit.
Margins
Your printer can print with predefined margins, or can
print all the way to the edge of the paper. The two options
available are:
• Yes
If you choose this option, the printer defaults to HP
compatible printable areas for each paper size, which is
approximately one-sixth of an inch unprintable
margins on all edges. The application may increase the
margins to greater than this minimum.
• No
If you choose this option (the default setting), the
printer will print all the way to the edge of the paper.
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Using the PostScript Driver
There are two options: Multiple Page per Size (N-up
Page Layout
Printing) and Booklet Printing.
• Multiple Pages per Side (N-Up printing)
By default, the printer will print one page image on the
sheet of paper. You can select two, four, six, nine or
sixteen page images per side of paper. The printer will
shrink the page images as needed and will arrange
them on the paper most appropriately for the paper
size and orientation.
You can also choose to print black borders around each
page. The default is to not print borders.
• Booklet Printing
The driver will print the document as two images per
sheet, landscape orientation. However, it rearranges
the page images so the sheet of paper can be folded to
be read as a left-to-right book.
The standard booklet format has the first page as the
left-most page. The Right-to-Left control, if checked,
will print the booklet with the first page as the
right-most page.
On a folded sheet of paper with two page images, the
horizontal distance from the fold to either page image
is called the gutter. The Gutter control allows you to
set this distance to zero, fifty, one hundred, or 150
dots.
When you fold several pages into a booklet, the
thickness of the paper forces the page image of the
inner pages to shift slightly outward. The Creep
control allows you to choose a number of dots by
which to shift the page images inward to compensate
for the thickness of the paper. You can choose any
value from zero to twenty.
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Using the PostScript Driver
Use this feature when you want your output to contain
background text, independent of that provided by the
printing application, across the first page or every page of
a document. The driver enables you to specify the text, its
font, size, position on the page and rotation angle, when
creating and saving a unique watermark for use on any
document. You may also select a default watermark from a
list of predefined watermarks.
Watermarks
When you select this tab, you can set the various graphics
options for the driver.
Graphics Options
Brightness
This slider control increases or decreases the brightness
level of the image. You can also enter a value, and the
slider will adjust itself to match the value typed. The
default setting is zero.
Scaling
This slider control makes the page image smaller or larger
by adjusting the percentage from 25% to 400%. The
default is 100%. The image is anchored in the upper left
corner of the paper. If you enlarge the image, the driver
clips the right side and the bottom of the image to the size
of the paper on which the image is to be printed. If you
shrink the image, there will be white space on the right
side and bottom. You can also enter a value, and the slider
will adjust itself to match the value typed.
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Using the PostScript Driver
Image Modes
There are two image modes. You can choose both at the
same time.
• Negative Image
This option converts the black image areas in the
original to white, the white image areas to black, and
any dark gray image areas to light gray. Printing a
negative image may be useful for documents that have
a substantial amount of dark background and/or light
text and images. Note that excessive use of the
Negative Image option can cause premature toner
depletion and possible printer damage.
• Mirror Image
This option flips the image orientation 180 degrees,
thereby reversing the image and all associated text.
• Fax Friendly Black
This feature changes your color document to patterns
of black and white. The different colors are rendered as
distinguishable black and white patterns. For example,
a pie chart which contains wedges of different solid
colors will be printed with a different pattern replacing
each color so that the distinction between the pieces is
maintained. Colored text is also rendered as a pattern,
but the character is outlined. Anything that is black in
your document remains black and is not rendered as a
pattern.
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Using the PostScript Driver
Resolution
The printer supports the following resolutions:
• True 1200 dpi (dots per inch)
• 600 dpi.
Image Quality
• Draft Mode (Toner Saving)
This feature reduces the amount of toner placed onto
the paper. Using this feature will cause pages to be
printed lighter. It is available only at 600x600
resolution and XIE is disabled.
• XIE
This feature smooths text and line art images in order
to improve image quality. It is available only when the
Resolution is set to 600x600 dpi and Draft Mode is
disabled.
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Using the PostScript Driver
When you select this tab, you can control how PostScript
interprets TrueType fonts.
Fonts
TrueType Fonts
This feature offers the following options:
• Use Substitution Table
The Substitution Table helps you select a
printer-resident PostScript font that is the closest
match for the True Type font being generated by the
application.
• Always Send to Printer
This option will send the font down to the printer as
part of the job. If the Font Substitution Table or Use
Printer Fonts options are not selected, the font format
must be specified in the Always Send to Printer field.
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Using the PostScript Driver
Send As
This feature contains three options:
• Outlines (Type 1)
A scalable, vector-based font that defines each
character as a set of instructions that specify the shape
and size of the character
• Bitmap (Type 3)
A non-scalable, rasterized format that contains data for
each pixel that makes up each character. Large,
complex bit maps require considerably more memory
and processing time than other formats
• TrueType (Type 42)
Scalable, vector-based fonts developed by Apple
Computer Corporation and is also used by Microsoft in
their Windows operating system.
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Using the PostScript Driver
Substitution Table
• TrueType Font/Print Font
Lists the PostScript fonts that are resident on the
printer. When you select different fonts in the For
TrueType Font list, the printer font that is the closest
match will be highlighted in the Print Font field. You
can change the default selections for the comparable
printer fonts simply by selecting any font in the list on
the screen below it.
Printer Font Substituted For: <font name>
This feature enables you to select which PostScript printer
font you wish to substitute for the selected TrueType font.
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Using the PostScript Driver
When you select this tab, you can set various PostScript
output options.
PostScript
Format
There are two different formats:
• Faster PostScript (Standard) (the default setting)
This setting allows you to send PostScript jobs using
the standard PostScript commands.
• More Portable PostScript (ADSC)
When this option is selected, the driver creates a file
that is compatible with Adobe Document Structuring
Convention (ADSC). (In order to print a document to a
DSC file, you must specify a file name and specify FILE
as the printer port within the Printers / Connect dialog
box of the Windows Control Panel.)
PostScript Level Selection
• Include Level 3 Features
This setting allows you to send PostScript jobs using
the Level 2 PostScript plus all of the additional Level 3
commands.
• Use Only Level 2 Features
This setting allows you to send only PostScript Level 2
jobs. No Level 3 commands will be accepted.
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Using the PostScript Driver
Compress Bitmaps
This control is available only if you have selected to Use
Only Level 2 Features. It compresses the graphics in your
documents before sending them to the printer. Although
this saves memory, the job may take longer to print. The
default for this option is On.
Print Postscript Error Information
If you choose this option, the driver will print an error
sheet when an error occurs during the formatting or
processing of a job. The error sheet indicates the page
where the error occurred and the type of error. The default
for this option is Off.
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Using the Control Panel
Using the Control Panel
purposes:
• It displays information about the status of the printer
(or the job in process).
• It provides the means for changing printer settings to
control how the printer operates.
• It allows you to print reports and password-protected
pages stored on the optional hard drive.
Figure 3.1 Control Panel
1
2
3
4
5
6
The display
Online indicator light
Form Feed indicator light
Error indicator light
Data indicator light
1
Online key
Password #0
2
3
4
5
7
8
Enter key
Password #4
10
6
8
12
Menu Up key
Password #1
9
Menu Down key
Password #5
7
9
11
13
10
11
12
13
Item Up key
Password #2
Item Down key
Password #6
Value Up key
Password #3
Value Down key
Password #7
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Using the Control Panel
The Control Panel's display performs two functions.
The Display
• It informs you of printer status conditions, such as
when toner is low, when a paper tray is empty, when a
job is in process, and so on. For example, after you
turn on the printer and it is ready to print, the display
will show:
Ready
This message appears whenever the printer is online
and ready to accept print jobs. The display will also
show:
Processing...
when processing data, and:
Waiting
when waiting for more data.
• It presents a hierarchy of menu options and settings to
configure and control the printer.
For example, when you press Menu Up or Menu
Down, the display will show:
Menus
Item Menu
(such as System Menu or Job Menu)
information on the Menu system hierarchy.
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Using the Control Panel
The Control Panel contains four indicator lights. Table 3.4
describes the function of each light.
The Indicator Lights
Table 3.4 Indicator lights and their functions
Light
Description
Online (Green)
Lights when the printer is online.
Flashes when the printer is transitioning from online to offline or to indicate that a
print job is being processed.
Form Feed (Green) Lights when the printer experiences a form feed timeout—that is, when a PCL job
has formatted a partial page, the printer is waiting for more data in order to
continue processing the job, and a timeout period (15 seconds by default and
customizable) has expired with no new data arriving in the input buffer. This
timeout applies to all ports.
When lit, you can print a partial page by entering the Job menu, scrolling to the
Form Feed item and pressing Enter. When not in the menu system, a partial page
can be printed by pressing Enter. PostScript does not print partial pages and
consequently the Form Feed light is not turned on.
Fault (Amber)
Data (Green)
Lights whenever operator intervention is required in order to allow printing to
continue.
Flashes to indicate that a print job is being processed by either PostScript, PCL or
PJL, or is being spooled to the optional hard disk (e.g., a proof or secure job).
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Using the Control Panel
The Control Panel keypad consists of eight keys,
identified with international symbols and/or labeled in
English. The keys are also numbered 0 - 7 for use when
entering passwords.
The Keys
Table 3.5 describes the function of each key.
Table 3.5 Control Panel keys and their functions
Key
Description
Online
• If the Printer is online and not in the menu system, takes the printer offline. All pages
currently in the paper path are printed and then printing pauses until the printer is
brought online again.
• If the printer is online and in the menu system, exits the menu system.
• If the printer is offline and not in the menu system, brings the printer online.
• If the printer is offline and in the menu system, exits the menu system and brings the
printer online.
• If the printer is offline and in power saver mode, brings the printer online.
Enter
• If the current display is a value for an item, causes the value to be entered as the current
default value for this item.
• If the current display is an action to be invoked (e. g. “PCL Font List”, “Restart Printer”),
causes the action to occur.
• If not in the menu system, and the Form Feed LED indicates that a partial page exists,
causes an implied PCL reset and the partial page is ejected.
• If a paper mismatch condition exists, and a request to use an alternate paper is
displayed, causes printing on the paper currently loaded in the selected tray (Print
Anyway).
Menu Up
• If not in the menu system, enters the menu system and displays the first menu.
• If in the menu system, causes the Control Panel to scroll through the menus in order
bottom to top.
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Using the Control Panel
Table 3.5 Control Panel keys and their functions (continued)
Key
Description
Menu Down • If not in the menu system, enters the menu system and displays the last menu.
• If in the menu system, causes the Control Panel to scroll through the menus in order top
to bottom.
Item Up
• If in the menu system, causes the Control Panel to scroll through the items in the current
menu in order from bottom to top.
• If not in the menu system, this key is ignored.
Item Down
Value Up
• If in the menu system, causes the Control Panel to scroll through the items in the current
menu in order from top to bottom.
• If not in the menu system, this key is ignored.
• If in the menu system, displays the default value for the current item, causes the Control
Panel to scroll through the values from current value to top. When setting a numeric
value, increases the value by the step amount. It is subject to auto-repeat if held down
for more than 1 second.
• If a paper mismatch condition exists, pressing this key scrolls through the alternate
paper that may be used instead of the requested paper.
• If not in the menu system, and a paper mismatch condition does not exist, this key is
ignored.
Value Down • If in the menu system, displays the default value for the current item, causes the Control
Panel to scroll through the values from current value to bottom. When setting a numeric
value, decreases the value by the step amount. It is subject to auto-repeat if held down
by more than 1 second.
• If a paper mismatch condition exists, pressing this key scrolls through the alternate
paper that may be used instead of the requested paper.
• If not in the menu system, and a paper mismatch condition does not exist, this key is
ignored.
Table 3.5 Page 2 of 2
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Using the Control Panel
Table 3.6 on the following pages lists the variables that
can be controlled at the printer’s Control Panel, organized
by menu in the order in which they appear when
scrolling through the display1. Since these variables are
generally used in configuring the printer’s default
settings—a System Administrator’s task—specific details of
the menu items and their values are contained in the
System Administrator Guide on the printer CD.
Menu Options
In addition, the System Administrator Guide lists all the
operations associated with the Control Panel keys and
lists the specific key processes which need to be executed
to set any of these variables.
Printer settings selected in your application or printer driver
override the default settings in the Control Panel when you
submit your print jobs for printing.
1. The Ethernet, Token Ring and Novell menus appear only if the printer is network capable.
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Using the Control Panel
Table 3.6 Control Panel Menu Options
Menu
Description
Job Menu
Allows you to cancel the job currently processed by PCL or PostScript, or to force a
form feed on a partially formatted job in PCL.
Menu Items
Cancel Job
Form Feed
Description
Cancels the job currently printing.
Causes a partial PCL page to be ejected when the Form Feed
LED is on.
Restart Printer
Re-boots the printer as if the power was cycled, but bypasses
power on diagnostics.
Password Menu
Tray Menu
Allows you to enter a four digit password to enable printing of secure or proof jobs
previously sent to the printer and stored on the printer’s hard disk drive (and
appears only if the optional hard disk drive is installed).
Allows you to access tray settings for PCL and PostScript jobs.
Menu Items
MBF Size
Description
Defines the paper size that is loaded in the MBF.
Defines the paper type that is loaded in the MBF.
MBF Type
Envelope Size
Defines the paper size that is loaded in the optional envelope
feeder.
Envelope Type
Defines the paper type that is loaded in the optional
envelope feeder.
Tray N Type
Defines the type of paper installed in Tray N (where N is the
tray number—Tray 1, 2, or 3).
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Table 3.6 Control Panel Menu Options (continued)
Menu
Description
Tray Menu
(continued)
Tray Sequence
Custom Size
Tray N Mode
Config Fuser
Groups two or more trays together so the group appears as
one logical tray, and defines the order in which the trays will
be searched to satisfy the input request.
Defines the paper size that is used in formatting pages
printed from the tray(s) if Tray N Mode is set to Custom
(which overrides the tray’s auto size detection mechanism).
Determines whether or not the auto size detection
mechanism in tray N (where N is the tray number—Tray 1, 2,
or 3) should be overridden with the setting for Custom Size.
Enables the customization of fuser temperature settings
associated with each paper type (otherwise set automatically
by the printer). When set to On, each paper type is available
as a menu item to customize its fuser temperature.
Plain
Sets the fuser temperature to be associated with the paper
type Plain (appears only if Config Fuser is set to On).
Preprinted
Letterhead
Sets the fuser temperature to be associated with the paper
type Preprinted (appears only if Config Fuser is set to On).
Sets the fuser temperature to be associated with the paper
type Letterhead (appears only if Config Fuser is set to On).
Table 3.6 Page 2 of 14
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Using the Control Panel
Table 3.6 Control Panel Menu Options (continued)
Menu
Description
Tray Menu
(continued)
Prepunched
Labels
Sets the fuser temperature to be associated with the paper
type Prepunched (appears only if Config Fuser is set to On).
Sets the fuser temperature to be associated with the paper
type Labels (appears only if Config Fuser is set to On).
Bond
Sets the fuser temperature to be associated with the paper
type Bond (appears only if Config Fuser is set to On).
Recycled
Color
Sets the fuser temperature to be associated with the paper
type Recycled (appears only if Config Fuser is set to On).
Sets the fuser temperature to be associated with the paper
type Color (appears only if Config Fuser is set to On).
Cardstock
User type N
Sets the fuser temperature to be associated with the paper
type Cardstock (appears only if Config Fuser is set to On).
Sets the fuser temperature to be associated with the custom
paper type of User type n (appears only if Config Fuser is set
to On and the paper type has been defined through
CentreWare).
Table 3.6 Page 3 of 14
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Table 3.6 Control Panel Menu Options (continued)
Menu
Description
PCL Menu
Allows you to establish the default configuration for the printer when printing PCL
emulation jobs.
Menu Items
Font Number
Pitch
Description
Sets the default font in PCL.
Sets the pitch of the default font in PCL. Appears only when
the default font already selected is a scalable fixed pitch font.
Point Size
Sets the point size of the default font in PCL. Appears only
when the default font already selected is a scalable
proportional spaced font.
Symbol Set
Sets the default font symbol set used in PCL.
Orientation
Form Length
Line Terminat.
Sets the default orientation (portrait, landscape) used in PCL.
Sets the default number of lines per page used in PCL.
Enables the setting of an additional carriage return after
every line feed appearing in PCL text.
Table 3.6 Page 4 of 14
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Using the Control Panel
Table 3.6 Control Panel Menu Options (continued)
Menu
Description
System Menu
Allows you to set general printer features.
Menu Items
Description
Language
Sets the language used for Control Panel display messages
and generated reports.
Paper Size
Paper Type
Page Policy
Sets the default paper size used in PostScript and PCL.
Sets the default paper type used in PostScript and PCL.
Allows the printer to automatically select an alternate paper
size and/or type if the requested size and/or type is not
loaded.
Policy Timeout
Directs the printer as to how long to wait before taking the
action defined by the setting of the Page Policy item.
Print Quantity
Duplex
Sets multiple copies of each page (not collated sets).
Sets the default duplex printing for PostScript and PCL jobs
(and appears only when the optional duplex unit is installed).
Draft Mode
Sets the default reduced toner mode for draft printing
(functions only if Resolution is set to 600x600 and XIE is set
to Off).
Edge-to-Edge
XIE
Sets the default edge-to-edge printing in PCL.
Sets the default Xerox Image Enhancement (resolution)
mode.
Resolution
Sets the default resolution for PCL and PostScript jobs.
Table 3.6 Page 5 of 14
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Table 3.6 Control Panel Menu Options (continued)
Menu
Description
System Menu
(continued)
Output Timeout
Determines how many seconds the system will wait after a
bin is filled before directing output to an alternate bin
(available only if optional Offset Catch Tray is installed).
Output Offset
Output Dest
Enables or disables alternately offsetting output from jobs
(available only if optional Offset Catch Tray is installed).
Sets the default paper output destination for PCL and
PostScript jobs (available only if optional Offset Catch Tray is
installed).
Print PS Errors
Power Saver
Defaults
Controls the use of the PostScript built in error handler or
debugger.
Defines a period of inactivity after which time the printer will
enter a low power state.
Sets the type of factory defaults to use when a “Factory
Default” is performed.
Parallel Menu
Allows you to set options for the parallel port connection.
Menu Items
Port Enable
Port Timeout
Description
Enables or disables the parallel port.
Sets the time for determining when to end an incomplete
print job and poll the next port in the polling sequence.
Parallel PDL
Binary PS
Sets the default emulation (page description language) for
the parallel port.
Enables or disables the binary mode of PostScript for print
jobs received on this port.
Bidirectional
Enables or disables bidirectional communications through
the parallel port.
Table 3.6 Page 6 of 14
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Using the Control Panel
Table 3.6 Control Panel Menu Options (continued)
Menu
Description
Serial Menu
Allows you to set options for the serial port connection (and appears only if the
optional serial port is installed).
Menu Items
Port Enable
Port Timeout
Description
Enables or disables the serial port.
Sets the time for determining when to end an incomplete
print job and poll the next port in the polling sequence.
Serial PDL
Sets the default emulation (page description language) for
the serial port.
Flow Control
Sets the handshaking flow control parameters for the serial
port.
Baud Rate
Binary PS
Sets the baud rate for the serial port.
Enables or disables the binary mode of PostScript for print
jobs received on this port.
USB Menu
Allows you to set options for the USB port connection.
Menu Items
Port Enable
Port Timeout
Description
Enables or disables the USB port.
Sets the time for determining when to end an incomplete
print job and poll the next port in the polling sequence.
USB PDL
Binary PS
Sets the default emulation (page description language) for
the USB port.
Enables or disables the binary mode of PostScript for print
jobs received on this port.
Table 3.6 Page 7 of 14
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Table 3.6 Control Panel Menu Options (continued)
Menu
Description
Ethernet Menu
Allows you to set options for the Ethernet port connection (and appears only if the
printer is network capable and the Token Ring interface is not installed).
Menu Items
LPR Enable
LPR Banner
LPR PDL
Description
Enables or disables the Ethernet LPR protocol.
Enables or disables the LPR banner sheet.
Sets the default emulation (page description language) for
the Ethernet LPR protocol.
LPR Binary PS
DLC/LLC Enable
DLC/LLC PDL
Enables or disables the LPR binary mode of PostScript.
Enables or disables the Ethernet DLC/LLC protocol.
Sets the default emulation (page description language) for
the Ethernet DLC protocol.
DLC/LLC Bin PS
NetBEUI Enable
NetBEUI PDL
Enables or disables the DLC/LLC binary mode of PostScript.
Enables or disables the Ethernet NetBEUI interface.
Sets the default emulation (page description language) for
the Ethernet NetBEUI interface.
NetBEUI Bin PS
AppSocket Enabl
AppSocket PDL
Enables or disables the NetBEUI binary mode of PostScript.
Enables or disables the Ethernet AppSocket interface.
Sets the default emulation (page description language) for
the Ethernet AppSocket interface.
AppSocket Bin PS
Enables or disables the AppSocket binary mode of PostScript.
Table 3.6 Page 8 of 14
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Using the Control Panel
Table 3.6 Control Panel Menu Options (continued)
Menu
Description
Ethernet Menu
(continued)
ETalk Enable
HTTP Enable
IP Address Res.
Enables or disables the Ethernet EtherTalk protocol.
Enables or disables the Ethernet HTTP Server protocol.
Sets the method used to resolve (Res) the IP address,
including subnet mask and default gateway.
IP Address
Sets the four byte IP address.
Sub Net Mask
Default Gateway
Port Timeout
Sets the four byte Subnet Mask address.
Sets the four byte Default Gateway address.
Sets the time for determining when to end an incomplete
print job and poll the next port in the polling sequence.
Speed
Sets the speed of the 10/100 Ethernet interface.
Table 3.6 Page 9 of 14
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Using the Control Panel
Table 3.6 Control Panel Menu Options (continued)
Menu
Description
Token Ring Menu
Allows you to set options for the Token Ring port connection (and appears only if
the printer is network capable and the optional Token Ring interface is installed).
Menu Items
LPR Enable
LPR Banner
LPR PDL
Description
Enables or disables the Token Ring LPR protocol.
Enables or disables the LPR banner sheet.
Sets the default emulation (page description language) for
the Token Ring LPR protocol.
LPR Binary PS
DLC/LLC Enable
DLC/LLC PDL
Enables or disables the LPR binary mode of PostScript.
Enables or disables the Token Ring DLC/LLC protocol.
Sets the default emulation (page description language) for
the Token Ring DLC protocol.
DLC/LLC Bin PS
NetBEUI Enable
NetBEUI PDL
Enables or disables the DLC/LLC binary mode of PostScript.
Enables or disables the Token Ring NetBEUI interface.
Sets the default emulation (page description language) for
the Token Ring NetBEUI interface.
NetBEUI Bin PS
AppSocket Enabl
AppSocket PDL
Enables or disables the NetBEUI binary mode of PostScript.
Enables or disables the Token Ring AppSocket interface.
Sets the default emulation (page description language) for
the Token Ring AppSocket interface.
AppSocket Bin PS
Enables or disables the AppSocket binary mode of PostScript.
Table 3.6 Page 10 of 14
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Using the Control Panel
Table 3.6 Control Panel Menu Options (continued)
Menu
Description
Token Ring Menu
(continued)
TTalk Enable
HTTP Enable
IP Address Res.
Enables or disables the Token Ring TokenTalk protocol.
Enables or disables the Token Ring HTTP Server protocol.
Sets the method used to resolve (Res) the IP address,
including subnet mask and default gateway.
IP Address
Sets the four byte IP address.
Sub Net Mask
Default Gateway
Port Timeout
Sets the four byte Sub Net Mask address.
Sets the four byte Default Gateway address.
Sets the time for determining when to end an incomplete
print job and poll the next port in the polling sequence.
Source Routing
Speed
Sets the source routing option.
Sets the default ring speed of the Token Ring interface.
Sets the six byte Locally Administered Address.
Table 3.6 Page 11 of 14
LAA
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Using the Control Panel
Table 3.6 Control Panel Menu Options (continued)
Menu
Description
Novell Menu
Allows you to modify Novell parameters (and appears only if the printer is network
capable).
Menu Items
Novell Enable
Description
Enables or disables the Novell protocol. If set to Off, the
following menu items do not appear.
Novell PDL
Sets the default emulation (page description language) for
the Novell protocol.
Novell Binary PS
Novell Mode
Frame Type
Enables or disables the Novell binary mode of PostScript.
Sets the PServer mode for the Novell protocol.
Sets the frame type used for the Novell protocol.
Polling Interval
Sets the rate (in seconds) at which the PServer issues polling
requests for assigned queues.
PServer Name
Primary Server
NDS Tree
Sets the name of the PServer in this printer.
Sets the name of the Primary file server.
Sets the NDS Tree character string.
Set the NDS context string.
NDS Context
Table 3.6 Page 12 of 14
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Using the Control Panel
Table 3.6 Control Panel Menu Options (continued)
Menu
Description
Print Menu
Allows you to generate printer reports.
Menu Items
Description
Config Sheet
Prints a Configuration Sheet showing the printer's current
information and menu settings.
PCL Demo
Prints a sample page demonstrating the printer's capabilities.
Prints a list of PCL fonts currently loaded.
PCL Font List
PS Font List
Prints a complete list of all PostScript language typefaces
installed.
Menu Map
Test Print
Prints a page showing the structure of the Control Panel
Menu Tree.
Prints a “test pattern” for analysis of print quality over the
entire page (intended for use by the service technician).
Disk Directory
Prints a copy of the disk directory (and appears only if the
optional hard drive is installed).
Fault History
Display Faults
Hex Mode
Prints a copy of the Fault History Log.
Displays the last 100 faults on the Control Panel.
Enables or disables hex dump mode, which prints the data
stream as hex codes instead of interpreting it as print data.
Restart Printer
Reboots the printer as if the power was cycled but bypasses
the power on diagnostics.
Table 3.6 Page 13 of 14
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Using the Control Panel
Table 3.6 Control Panel Menu Options (continued)
Menu
Description
Reset Menu
Allows you to access printer reset functions (and appears only when the printer is
powered on while holding down the Online and Enter keys).
Menu Items
Description
Factory Defaults
Network Defaults
Resets menus (except network) to factory defaults.
Resets parameters in the Ethernet, Token Ring, and Novell
Menus to factory defaults.
Demo Mode
Places the printer in demo mode.
Delete All Jobs
Deletes all secure jobs from the hard disk (and appears only if
the optional hard drive is installed).
Disk Initialize
Disk Format
Flash Format
Initializes the hard disk (and appears only if the optional hard
drive is installed).
Formats the hard disk (and appears only if the optional hard
drive is installed)
Formats flash memory (and appears only if flash memory is
installed).
Table 3.6 Page 14 of 14
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Using the Control Panel
To print a password print job sent to the printer and
stored in the optional hard drive (such as a secure job or
proof job), follow these steps:
Printing a
Password Job
At the Control Panel, press Menu Up or Menu Down
until you see:
1
Menus
Password Menu
Press Enter and you will see:
2
Enter password
_xxx
Enter the job’s numeric password and you will see:
3
All Jobs
Print
=
Press Enter to print all jobs.
4
5
OR:
Press Item Up or Item Down to scroll through the jobs,
then press Enter when the job you wish to print is shown.
Repeat this step as necessary to release more than one job.
When done, press Online.
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Using the Control Panel
To delete a password print job sent to the printer and
stored in the optional hard drive, follow these steps:
Deleting a
Password Job
At the Control Panel, press Menu Up or Menu Down
1
until you see:
Menus
Password Menu
Press Enter and you will see:
2
Enter password
_xxx
Enter your job’s numeric password and you will see:
3
All Jobs
Print
=
Press Value Up or Value Down and you will see:
4
5
All Jobs
Delete
=
Press Enter to delete all jobs.
OR:
Press Item Up or Item Down to scroll through the jobs,
then press Enter when the job you wish to delete is
shown. Repeat this step as necessary to delete more than
one job.
When done, press On Line.
6
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Your printer provides the following reports that can be
printed:
Generating a
Printer Report
• Configuration Sheet
• PCL Demo Page
• PCL Font List
• PostScript Font List
• Menu Map
• Test Print
• Fault History
• Disk Directory (if the optional hard drive is installed)
To print any of these reports, follow these steps:
At the Control Panel, press Menu Up or Menu Down
until you see:
1
Menus
Print Menu
Press Item Up or Item Down until you see the page you
want to print (such as Config Sheet).
2
Press Enter to print the page.
3
If the item has several choices, press Value Up or
Value Down until the desired choice is shown,
then press Enter.
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Offsetting Output
Offsetting Output
The Offset Catch Tray (referred to as the Offset Bin in the
device available for your printer.
Figure 3.2 Offset Catch Tray (front view)
The Offset Catch Tray can be used in either of two ways,
depending on how it is configured in the Control Panel’s
menu system:
• As an additional 500-sheet capacity output bin to
supplement the 500-sheet standard output bin.
• To offset alternating print jobs and alternating copies
of the same print job.
To use the Offset Catch Tray, submit your print jobs as
usual, selecting Offset Bin as the destination (Auto Select
uses the Control Panel setting). The System Menu’s
Output Offset item controls the default setting for
whether or not the offset bin will offset successive print
jobs or copies. Refer to the System Administrator Guide on
the printer CD for detailed instructions on configuring
the Offset Catch Tray for use.
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Duplex Printing
Duplex Printing
With the optional duplex unit installed, you can print
two-sided (duplex) jobs.
Use only the size paper listed in Table 2.1 on page 2-4 for
two-sided jobs. Do not use envelopes, postcards,
transparencies, or label paper for duplex jobs.
To print duplex, select it in your printer driver when you
set printer properties (for all jobs) or when you print a
document (for the specific job).
To ensure that duplex jobs print in the proper orientation,
set the driver’s Orientation and Duplex options to the
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Duplex Printing
Figure 3.3 Duplex Orientation and Binding Settings
Orientation: Portrait
Orientation: Portrait
Duplex: Long Edge Bind
Duplex: Short Edge Bind
Orientation: Landscape
Duplex: Long Edge Bind
Orientation: Landscape
Duplex: Short Edge Bind
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Maintaining the Printer
4
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Chapter 4: Maintaining the Printer
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Regular Printer Maintenance
Regular Printer Maintenance
Your printer is designed to need very little ongoing
maintenance other than the replacement of maintenance
items as they reach their end of use. It is recommended
that maintenance items be replaced when the end of use
warnings appear on the Control Panel to avoid untimely
image quality problems. However, it is always good
practice to periodically clean any loose toner or foreign
matter in your printer. See the System Administrator Guide
on your printers CD for procedures and cautions.
For optimum performance, keep the printer out of direct
sunlight. Faded images, light areas or dark bands may result.
For optimum performance, do not place the printer near
vents or dust-producing equipment. Particles in the air
may enter the printer and cause failures in internal
mechanisms.
Cleaning the Printer
For best results, clean the outside of the printer with a
damp cloth. Power the printer off before cleaning. Do not
use detergents.
For instructions on cleaning the inside of the printer, refer
to the System Administrator Guide on your printer CD.
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Replacing the Laser Print Cartridge
Replacing the Laser Print Cartridge
When the laser print cartridge runs low on toner, the
printer’s Control Panel display will read Toner Low. You
should replace the laser print cartridge soon after this
message appears to avoid loss of print quality. This is a
simple procedure, described on the following pages.
• Do not expose the laser print cartridge to direct
sunlight or artificial light for more than 15 minutes.
Overexposure will permanently damage the
photosensitive imaging drum.
or touch the blue imaging drum surface.
Figure 4.1 Drum Shutter Location
1 Drum shutter
1
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Replacing the Laser Print Cartridge
To replace the laser print cartridge, follow these steps:
If the envelope feeder is installed, power off the printer
and remove the envelope feeder.
1
Remove any paper from the output bin and multi bypass
feeder, and close the multi bypass feeder.
2
Open the front cover all the way until it stops.
3
Slowly lift up and pull out the used laser print cartridge.
4
To prevent toner stains, place the cartridge on a
surface covered with scrap paper.
Remove a new laser print cartridge from its packaging and
shake the cartridge seven to eight times, as shown, to
5
loosen the toner.
Be sure to shake the laser print cartridge to
distribute the toner inside the cartridge. Print
quality may be degraded if the toner is not evenly
distributed. If the toner has not been properly
freed by shaking the cartridge, you may hear a
noise when powering on the printer, and the
cartridge may be damaged.
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Replacing the Laser Print Cartridge
Place the cartridge on a flat surface, hold it firmly with
one hand and with the other hand grasp the end tab of
the sealing tape and pull the tape straight out
horizontally.
6
7
If pulled at an angle, the tape may break. After
pulling out the tape, do not shake the cartridge or
subject it to shocks.
Holding the cartridge as shown, lower it into the printer,
inserting the cartridge’s two projecting parts into the
printer’s guide channels.
Be sure to push the cartridge all the way into the
printer.
Slowly close the front cover. Press the center part of the
top cover until it latches into place.
8
9
If the envelope feeder was removed, reinstall it and power
on the printer.
Check the Control Panel display. Wait until Readyis
displayed. If an error message appears, refer to Table 5.1
on page 5-4 for instructions.
10
Recycle the used cartridge using the packaging from the
new cartridge, following the directions provided.
11
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Replacing Maintenance Kit Items
Replacing Maintenance Kit Items
The Maintenance Kit contains internal printer
components which require replacement from time to
time. As these are more complex tasks that are not
routinely performed, the procedures are provided in the
System Administrator Guide on your Product CD.
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Troubleshooting
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Before You Begin Troubleshooting
Before You Begin Troubleshooting
If it becomes necessary for you to take corrective actions,
note the following safety tips and then begin your
troubleshooting by checking for possible hardware,
software, and printer maintenance issues.
Do not use tools or sharp objects to clear paper jams
since this may damage the printer. Do not touch the
surface of the print drum or the transfer roller. Touching
these surfaces may damage them.
Avoid contact with the printer’s fuser area, which
may be hot.
Also, be sure to observe the safety guidelines and
recommendations provided in the Safety Notes.
If your printer is not operating properly, make sure that
the following hardware and software issues have been
considered.
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Before You Begin Troubleshooting
• Is the printer plugged in?
Hardware
• Is the printer switched on?
• Is the correct printer driver installed and selected for
your printer configuration?
Software
An improperly seated tray or an open cover will prevent
printing. You can avoid these problems by regularly
taking the following precautions.
Printer Maintenance
• Insert media trays properly and securely.
• Keep covers securely closed.
An empty laser print cartridge or expended maintenance
item may prevent printing.
Consumables
• Keep consumables and maintenance items in supply.
• Add or replace when prompted by printer.
Specific instructions for replacing each consumable and
maintenance Item are included with the individual
replacement packages.
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Error Messages
Error Messages
Your printer displays messages on the Control Panel when
operator intervention is required. There are two types of
message that require action:
• Printer fault messages are those that relate to printer
shutdown, such as a paper jam. Action must be taken
to resolve the fault.
• Attention messages do not result in printer shutdown,
but warn of action that should be taken to avert a
shutdown.
The two-line display of the Control Panel provides
information about the condition of the printer and the
suggested or required course of action. Messages about
paper jams are described in the next section. For a
complete listing of all Control Panel messages, along with
detailed descriptions and instructions, refer to the System
Administrator Guide on your printer CD.
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Paper Jams
Paper Jams
Your printer has been designed to provide reliable,
trouble-free operation. However, you may experience an
occasional paper jam.
When the printer detects a misfeed or a paper jam, it stops
printing and displays a Control Panel message.
After you clear the paper jam, the printer will resume
operation to complete the print job. The pages in the
print engine will be reprinted when the jam is cleared and
printing resumes.
Paper jams occur most often when:
What Causes a
• The paper stock does not meet specification. See
Paper Jam?
“Selecting Print Media” (page 2-2).
• Paper has not been properly loaded in the tray.
• The paper stock is in poor condition.
• The printer needs cleaning.
• Printer parts are worn and need to be replaced.
Table 5.1 on page 5-6 lists the types of paper jams that
may occur. If you see a Control Panel message that
indicates a paper jam, find the message in the left-hand
column and perform the accompanying steps to clear the
paper jam.
Paper Jam Messages
Observe warning labels inside the printer when
removing jammed paper.
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Paper Jams
Table 5.1 Paper jam messages
Message
Description/Corrective Action
A paper jam has occurred while feeding from the envelope feeder.
Env. Feeder Jam-
Remove All Envel
A paper jam has occurred at the exit path to the output bin.
Exit Jam-
Open Rear Cover
A paper jam has occurred while feeding from the multi bypass feeder.
MBF Jam-
Remove All Paper
A paper jam has occurred at the Offset Catch Tray.
Offset Jam-
Open Rear Cover
A paper jam has occurred inside the front cover.
Paper Jam-
Open Front Cover
A paper jam has occurred at the duplex module.
Paper Jam-
Open Rear Cover
The size of the paper fed was not the size expected by the printer, causing a
jam inside the rear cover.
Paper Size Jam-
Open Rear Cover
A paper jam has occurred while feeding from Tray 1.
Tray 1 Jam-
Open Tray 1
A paper jam has occurred while feeding from Tray 2.
Tray 2 Jam-
Open Tray 2
A paper jam has occurred while feeding from Tray 3.
Tray 3 Jam-
Open Tray 3
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Paper Jams
A paper jam has occurred while feeding from the envelope
feeder.
Jam Scenario 1
Control Panel Message
Corrective Action
Remove all envelopes from the
envelope feeder.
1
Env. Feeder Jam-
Remove All Envel
Lift slightly on the envelope
2
feeder and pull it out from the
printer.
Remove EnvFeeder
Open Front Cover
Close the multi bypass feeder.
3
Open the front cover all the way
until it stops.
4
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Paper Jams
Control Panel Message
Corrective Action
Slowly pull out the laser print
5
6
7
cartridge.
To prevent toner stains,
place the cartridge on a
surface covered with old
scrap paper.
Remove Jam Envel
Check the area where the laser
print cartridge was located and
remove any jammed paper
(envelopes).
Holding the laser print cartridge
as shown, lower it into the
printer’s guide channels.
Be sure to push the
cartridge all the way into
the printer.
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Paper Jams
Control Panel Message
Corrective Action
Slowly close the front cover. Press
the center part of the top cover
until it latches into place.
8
9
Check the Control Panel display.
If the jam has been cleared and
all covers are closed, the display
will show Ready. If a paper jam
message remains, there is still
paper jammed in the printer.
instructions.
Open the multi bypass feeder by
pulling the latch at the top
center.
10
Push the envelope feeder all the
way into the printer until it
stops. Make sure it is seated
securely.
11
12
Check the Control Panel display.
If a paper jam message appears,
there is still paper jammed in the
printer. Refer to Table 5.1 on
page 5-6 for instructions.
Reload the envelope feeder.
13
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Paper Jams
A paper jam has occurred at the exit path to the output
bin.
Jam Scenario 2
Control Panel Message
Corrective Action
Go behind the printer, squeeze
1
the latch on the top left of the
rear cover and pull the cover
open.
Exit Jam-
Open Rear Cover
Remove any jammed paper.
2
Be careful not to touch
the fuser. It becomes
very hot from printing.
Clear Paper Path
Close the printer’s rear cover.
3
Check the Control Panel display.
If the jam has been cleared and
4
all covers are closed, the display
will show Ready. If a paper jam
message remains, there is still
paper jammed in the printer.
instructions.
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Paper Jams
A paper jam has occurred while feeding from the multi
bypass feeder.
Jam Scenario 3
Control Panel Message
Corrective Action
Remove all paper from the multi
1
2
3
4
bypass feeder.
MBF Jam-
Remove All Paper
Check the back of the multi
bypass feeder (inside the printer)
and remove any jammed paper.
Close the multi bypass feeder.
Open Front Cover
Remove Jam Sheet
Open the front cover all the way
until it stops.
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Paper Jams
Control Panel Message
Corrective Action
Slowly pull out the laser print
5
6
7
8
cartridge.
To prevent toner stains,
place the cartridge on a
surface covered with old
scrap paper or the like.
Check the area where the laser
print cartridge was located and
remove any jammed paper.
Holding the laser print cartridge
as shown, lower it into the
printer’s guide channels.
Be sure to push the
cartridge all the way into
the printer.
Slowly close the front cover. Press
the center part of the top cover
until it latches into place.
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Paper Jams
Control Panel Message
Corrective Action
Open the multi bypass feeder by
pulling the latch at the top
center.
9
Reload the multi bypass feeder.
10
11
Check the Control Panel display.
If the jam has been cleared and
all covers are closed, the display
will show Ready. If a paper jam
message remains, there is still
paper jammed in the printer.
instructions.
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Paper Jams
A paper jam has occurred at the Offset Catch Tray.
Jam Scenario 4
Control Panel Message
Corrective Action
Go behind the printer, squeeze
1
the latch on the top left of the
rear cover and pull the cover
open.
Offset Jam-
Open Rear Cover
Open the rear cover of the Offset
Catch Tray by pulling on the
recessed area.
2
Open Offset Door
Clear Paper Path
Remove any jammed paper.
3
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Paper Jams
Control Panel Message
Corrective Action
Make sure the spring-loaded rear
cover of the Offset Catch Tray is
securely closed.
4
Close the printer’s rear cover.
5
6
Check the Control Panel display.
If the jam has been cleared and
all covers are closed, the display
will show Ready. If a paper jam
message remains, there is still
paper jammed in the printer.
instructions.
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Paper Jams
A paper jam has occurred inside the front cover.
Jam Scenario 5
Control Panel Message
Corrective Action
Remove the envelope feeder, if
installed, then open the front
cover all the way until it stops.
1
2
3
Paper Jam-
Open Front Cover
Slowly pull out the laser print
cartridge.
To prevent toner stains,
place the cartridge on a
surface covered with old
scrap paper or the like.
Remove PrintCart
Clear Paper Path
Check the area where the laser
print cartridge was located and
remove any jammed paper.
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Paper Jams
Control Panel Message
Corrective Action
Holding the laser print cartridge
as shown, lower it into the
printer’s guide channels.
4
Be sure to push the
cartridge all the way into
the printer.
Slowly close the front cover. Press
the center part of the top cover
until it latches into place.
5
6
Check the Control Panel display.
If the jam has been cleared and
all covers are closed, the display
will show Ready. If a paper jam
message remains, there is still
paper jammed in the printer.
instructions.
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Paper Jams
A paper jam has occurred at the duplex module.
Jam Scenario 6
Control Panel Message
Corrective Action
Go behind the printer, squeeze
1
2
3
the latch on the top left of the
rear cover and pull the cover
open.
Paper Jam-
Open Rear Cover
Remove any jammed paper.
Be careful not to touch
the fuser. It becomes
very hot from printing.
Slide the green tabs to the left
and right of the duplex module
inwards and pull the duplex
module out of the printer.
Remove DuplxUnit
Clear Paper Path
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Paper Jams
Control Panel Message
Corrective Action
Open the duplex module by
4
5
6
moving the tabs on the outside
of the duplex module outwards,
and lifting up the cover.
Remove any jammed paper, then
close the cover.
Insert the duplex unit into the
left and right channels inside the
printer.
Chapter 5: Troubleshooting ❖ 5-19
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Paper Jams
Control Panel Message
Corrective Action
Slide the unit in until the green
levers snap into place.
7
Close the printer’s rear cover.
8
9
Check the Control Panel display.
If the jam has been cleared and
all covers are closed, the display
will show Ready. If a paper jam
message remains, there is still
paper jammed in the printer.
instructions.
5-20 ❖ User Guide
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Paper Jams
The size of the paper fed was not the size expected by the
printer, causing a jam inside the rear cover
Jam Scenario 7
Control Panel Message
Corrective Action
Go behind the printer, squeeze
1
the latch on the top left of the
rear cover and pull the cover
open.
Paper Size Jam-
Open Rear Cover
Remove any jammed paper.
2
Be careful not to touch
the fuser. It becomes
very hot from printing.
Clear Paper Path
Close the printer’s rear cover.
3
Check the Control Panel display.
If the jam has been cleared and
4
all covers are closed, the display
will show Ready. If a paper jam
message remains, there is still
paper jammed in the printer.
instructions.
Change to the correct paper size.
5
Chapter 5: Troubleshooting ❖ 5-21
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Paper Jams
A paper jam has occurred while feeding from a paper tray.
Note: While the illustrations below show Tray 1, you can
use this procedure for clearing Tray 2 and Tray 3 jams as
well.
Jam Scenario 8
Control Panel Message
Corrective Action
Grip the recessed area in the
1
front of the paper tray and pull it
towards you.
Tray 1 Jam-
Open Tray 1
Hold the tray with both hands,
2
lift it gently and remove it from
the printer.
or
Tray 2 Jam-
Open Tray 2
or
Tray 3 Jam-
Open Tray 3
Place the tray on a flat surface. If
there is wrinkled paper in the
3
tray, remove it.
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Paper Jams
Control Panel Message
Corrective Action
Open the front cover all the way
until it stops.
4
5
6
Open Front Cover
Remove Jam Sheet
Slowly pull out the laser print
cartridge.
To prevent toner stains,
place the cartridge on a
surface covered with old
scrap paper or the like.
Check the area where the laser
print cartridge was located and
remove any jammed paper.
Chapter 5: Troubleshooting ❖ 5-23
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Paper Jams
Control Panel Message
Corrective Action
Holding the laser print cartridge
7
as shown, lower it into the
printer’s guide channels.
Be sure to push the
cartridge all the way into
the printer.
Slowly close the front cover. Press
the center part of the top cover
until it latches into place.
8
Reinstall the paper tray.
9
Check the Control Panel display.
If the jam has been cleared and
all covers are closed, the display
will show Ready. If a paper jam
message remains, there is still
paper jammed in the printer.
instructions.
10
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Solving Printing Problems
Solving Printing Problems
If you have any problems with the operation of your
Table 5.2 Printer Operation Problems
Problem
Action
The printer will not print • Check with your network administrator to see that the printer is powered on,
at all, or a file sent from
the client/server will not
print.
connected to the network and that the network is operational.
• Check Control Panel messages for “Paper Jam,” “Door Open,” etc.
• If the port (parallel or network) the printer is connected to is disabled, enable
it. Check the Configuration Sheet for the port you are using to see if the Port
Enable item in the appropriate Interface Menu is set to On. If it is set to Off,
set it to On and try again.
• If the printer has printed recently, do the following:
- Attempt to print a Configuration Sheet. If it does not print, contact your
service provider.
- If the Configuration Sheet prints, check to see that the printer is configured
properly.
- If the printer is configured properly, check the Configuration Sheet to
confirm that the correct emulation is On, and that the correct PDL is
enabled for the port or protocol you are using.
- If the correct emulation is enabled and the printer continues not to print,
contact your service provider.
Chapter 5: Troubleshooting ❖ 5-25
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Solving Printing Problems
Table 5.2 Printer Operation Problems (continued)
Problem
Action
A printed page does not • Make certain that the software application you are using to create your print
look like it should.
job is configured properly. Refer to your software documentation.
• Make sure the correct driver is being used.
• Send a file containing PCL or PostScript commands to the printer.
- If your page prints as it should, your printer and interface are functioning
properly.
- If your information prints correctly, but doesn't look right, you may have:
- An error in your command sequence/operator.
- A missing downloaded font.
- A mismatched printer option against your host formatting.
- Command errors may be identified by looking at your input file. You can
determine which fonts are in the system by printing a PCL or PS Font List.
You can verify your data setup by printing a Configuration Sheet and
checking your printer setup.
The requested font for
the job does not print.
Print a PCL Font List, or PostScript Font List if the job is PostScript.
• If fonts print on the Font List, your print job may need correcting.
• If fonts do not print on the Font List, reload the fonts and print another PCL
or PostScript Font List.
Table 5.2 Page 2 of 4
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Solving Printing Problems
Table 5.2 Printer Operation Problems (continued)
Problem
Action
PostScript commands
are printed instead of
the PostScript job.
• Make certain that the software application you are using to create your job is
configured properly. Refer to your software documentation.
• The job sent to the printer might have included an incorrect header, and
therefore, not have indicated that a PostScript job was being sent.
- Check your software to make sure the PostScript header file is being sent
to the printer.
• Set the Print Errors item in the PostScript Menu to On and resend the job.
- If an error page prints, there is a problem in the PostScript coding. Correct
the coding problem and resend the job. Asking for features not available
can cause a configuration error.
- If the job still does not print and an error page was not printed, the job
may require additional memory.
Table 5.2 Page 3 of 4
Chapter 5: Troubleshooting ❖ 5-27
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Solving Printing Problems
Table 5.2 Printer Operation Problems (continued)
Problem
Action
A PostScript or PCL job
fails to print.
• Check that you are using the correct PostScript or PCL printer driver.
• For a PostScript job, set the Print Errors item in the PostScript Menu to On
and resend the job.
- If an error page prints, there is a problem in the PostScript coding. Correct
the coding problem and resend the job. Asking for features not available
can cause a configuration error.
- If the job still does not print and an error page was not printed, the job
may require additional memory. See Appendix C: Printer Options for
information on ordering more printer memory.
• For a PCL job, do the following:
- Check the output for PCL errors.
- If there is a problem in the PCL coding, correct the coding problem and
resend the job.
- If there is no error message, resend the job.
- If the job still does not print error message says “out of memory”, the job
may require additional memory. See Appendix C: Printer Options for
information about printer memory options.
Table 5.2 Page 4 of 4
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Solving Print Quality Problems
Solving Print Quality Problems
If you have any problems with your printer’s printed
not represent all of the possible cases which may occur under
actual operating conditions. If you experience a problem which
does not seem to fall under any of the cases listed in this table,
or if you are concerned about any other aspect of printer
operation, contact your service provider.
Table 5.3 Print Quality Problems
Problem
Possible Cause(s)
Corrective Action(s)
Turn off Toner Saver.
Light/faint prints
Toner Saver mode.
Overall image is lighter
than normal.
Toner level low/empty.
Remove the laser print cartridge carefully
and vigorously shake it several times, then
reinstall it. (This may help redistribute the
remaining toner before having to replace
the cartridge.)
Damp paper stock.
Replace paper stock.
Chapter 5: Troubleshooting ❖ 5-29
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Solving Print Quality Problems
Table 5.3 Print Quality Problems (continued)
Problem
Possible Cause(s)
Corrective Action(s)
Remove the sealing tape.
Blank Prints
If just installed, the laser print
cartridge sealing tape may still be
in place.
Entire printed page is
blank with no visible
print.
Multiple sheets are being fed
from the paper tray at the same
time.
Remove the paper from the paper tray and
fan it. Ensure that paper is correctly
loaded.
No printable data received from
computer.
Print a Test Print. If the Test Print is normal,
check the following:
• Interface cable between computer and
printer
• Printer set up and application software
If the Test Print is blank, contact your
service provider.
Defective laser print cartridge or
low on toner.
Replace the laser print cartridge.
Black prints
Defective laser print cartridge.
Printer power supply has failed.
Replace the laser print cartridge.
The page is entirely
black.
Contact your service provider for
assistance.
Table 5.3 Page 2 of 8
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Solving Print Quality Problems
Table 5.3 Print Quality Problems (continued)
Problem
Possible Cause(s)
Damp paper stock.
Corrective Action(s)
Spot deletions
Replace the paper stock.
Replace the laser print cartridge.
Areas of the print are
extremely light or
missing.
Defective laser print cartridge, or
the laser print cartridge is at its
end of life.
Vertical line deletions
Laser print cartridge not installed Remove then reinstall the laser print
correctly
cartridge.
Localized print deletions
forming narrow lines
running in the direction
of paper movement.
Defective laser print cartridge, or
the laser print cartridge is at its
end of life
Replace the laser print cartridge.
Laser, laser path or transfer roller
may be obstructed.
Power off the printer. Check for and
remove any paper from the paper path.
Table 5.3 Page 3 of 8
Chapter 5: Troubleshooting ❖ 5-31
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Solving Print Quality Problems
Table 5.3 Print Quality Problems (continued)
Problem
Possible Cause(s)
Corrective Action(s)
Replace the paper stock.
Horizontal line
deletions
Defective paper stock, creases,
folds, etc.
Localized print deletions
appearing as bands
running across the page
perpendicular to the
direction of paper
movement.
Defective laser print cartridge.
Replace the laser print cartridge.
Vertical dark streaks
Defective laser print cartridge, or
the laser print cartridge is at its
end of life.
Replace the laser print cartridge.
Black lines running
across the print in the
direction of paper
movement.
Defective Fuser.
Replace the Fuser. See the System
Administrator Guide on the printer CD for
ordering and installation instructions.
Table 5.3 Page 4 of 8
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Solving Print Quality Problems
Table 5.3 Print Quality Problems (continued)
Problem
Possible Cause(s)
Corrective Action(s)
Repetitive horizontal
dark streaks
Contaminated paper path.
Print several blank sheets of paper to
remove any toner accumulations.
Black lines running
across the page
perpendicular to the
direction of paper
movement.
Defective laser print cartridge, or
the laser print cartridge is at its
end of life.
Replace the laser print cartridge.
Dark spots/marks
Defective fuser.
Replace the fuser.
Defective laser print cartridge.
Replace the laser print cartridge.
Table 5.3 Page 5 of 8
Chapter 5: Troubleshooting ❖ 5-33
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Solving Print Quality Problems
Table 5.3 Print Quality Problems (continued)
Problem
Possible Cause(s)
Damp paper stock.
Corrective Action(s)
Replace paper stock.
Unfused or partially
fused image
Heavy or unusual paper stock.
Use only approved paper/media. (See
Table 2.1 on page 2-4).
The printed image is not
fully fused to the paper
and easily rubs off.
Defective Fuser.
Replace the Fuser. See the System
Administrator Guide on the printer CD for
ordering and installation instructions.
Improper paper/media type set
on control panel.
Set proper paper/media type.
Incorrectly configured fuser
temperature
Increase the fuser temperature setting.
Wrinkled prints
Poor paper condition.
Paper is damp.
Inspect/replace the paper stock.
Replace paper stock.
Prints are wrinkled,
creased, or torn.
Fuser is at its end of life
Replace the Fuser. See the System
Administrator Guide on the printer CD for
ordering and installation instructions.
Table 5.3 Page 6 of 8
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Solving Print Quality Problems
Table 5.3 Print Quality Problems (continued)
Problem
Possible Cause(s)
Poor paper condition.
Corrective Action(s)
Blurred prints
Inspect/replace the paper stock.
Image is blurred at the
edges.
Paper is damp.
Replace the paper stock.
Defective laser print cartridge.
Replace the laser print cartridge.
Random deletions
Poor paper condition.
Paper is damp.
Inspect/replace the paper stock.
Replace the paper stock.
Random light areas and
deletions.
Table 5.3 Page 7 of 8
Chapter 5: Troubleshooting ❖ 5-35
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Solving Print Quality Problems
Table 5.3 Print Quality Problems (continued)
Problem
Possible Cause(s)
Corrective Action(s)
Grainy Graphics
Compression problem. The
printer tried to print a complex
graphic image with inadequate
memory.
Refer to the System Administrator Guide on
the printer CD for a discussion of memory
requirements.
A graphic image is
coarse or grainy (like a
brick or checkerboard
pattern) rather than a
smooth halftone.
Incomplete Page
The printer tried to print a
complex graphic image with
inadequate memory.
Refer to the System Administrator Guide on
the printer CD for a discussion of memory
requirements.
The printed image is
missing all of the image
print after a straight line.
Table 5.3 Page 8 of 8
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Additional Sources of Troubleshooting Assistance
Additional Sources of
Troubleshooting Assistance
If you encounter an error message, problem, or print
defect that you are unable to correct by using your User
Guide, you may need to contact your System
Administrator or refer to the System Administrator Guide on
the printer CD. For more complicated problems, contact
your service provider for assistance.
Chapter 5: Troubleshooting ❖ 5-37
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Printer Specifications
A
x idneppA
Appendix A: Printer Specifications
❖
A-1
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Environmental Specifications
Environmental Specifications
Temperature
• 41° to 95° F (5° to 35° C)
Humidity
• 15% to 85% RH
Sound Level (base configuration)
• 49.5 dbA Running (Max.)
• 35 dbA Standby (Max.)
Appendix A: Printer Specifications
❖
A-3
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Electrical Specifications
Electrical Specifications
Power Requirements
• 110/120 VAC, 50/60 Hz
• 220/240 VAC, 50/60 Hz
Power Consumption
• 110/120 VAC: 800W (max.) during warmup and
printing; 102W Standby; 30W (max.) when in power
saver mode
• 220/240 VAC: 800W (max.) during warmup and
printing; 30W (max.) when in power saver mode
A-4 ❖ User Guide
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Performance Specifications
Performance Specifications
Resolution
• True 1200 x 1200 dpi (at rated speed)
• 600 x 600 dpi
• XIE Resolution Enhancement
Print Speed
• Up to 21 ppm (pages/min) simplex
• Up to 15 ipm (impressions/min) duplex
Appendix A: Printer Specifications
❖
A-5
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Controller Specifications
Controller Specifications
Motorola PowerPC RISC processor with
ASIC co-processor
Memory
• 32 MB DRAM / 8 MB FLASH ROM Standard
• Upgradable to a maximum of 192 MB
Page Description Languages (PDL)
• PCL 5e and PCL 6 emulations
• Adobe PostScript 3
Resident Fonts
• 35 PostScript Type 1
• 35 Intellifonts (PostScript and PCL 5C)
• 10 TrueType (PostScript and PCL 5C)
• 1 PCL compatible bitmap
Interfaces
• Base Printer
— IEEE 1284-B bi-directional parallel
— Universal Serial Bus (USB)
— Optional: Serial RS232-C
• Network Capable Printer
— Ethernet 10/100BaseTx
— IEEE 1284-B bi-directional parallel
— Universal Serial Bus (USB)
— Optional: Serial RS232-C
— Optional: Ethernet 10Base2
— Optional: Token Ring
A-6 ❖ User Guide
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Notices and Certification
B
x
s
idneppA
Appendix B: Notices and Certifications ❖ B-1
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FCC Notices…USA
FCC Notices…USA
This equipment generates, uses, and can radiate radio
frequency energy, and, if not installed and used in
accordance with the instruction manuals, may cause
interference with radio communications. The equipment,
in its base configurations, has been tested and found to
comply with the limits for a Class B digital device
pursuant to Part 15 of the FCC rules, which are designed
to provide reasonable protection against such
Radio Frequency
interference, when the equipment is operated in a
residential environment. However, there is no guarantee
that interference will not occur in a particular installation.
If the equipment does cause harmful interference with
radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
the receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or a experienced radio/TV
technician for help.
Changes or modifications to this equipment not
specifically approved by the manufacturer may void the
authority granted by the FCC to operate this equipment.
Shielded cables must be used with this equipment to
maintain compliance with FCC regulations.
B-2 ❖ User Guide
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FCC Notices…USA
The manufacturer is not responsible for any radio or
television interference caused by using other than
recommended cables or by unauthorized changes or
modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate
this equipment.
To assure compliance with FCC regulations on
electromagnetic interference, use a properly shielded and
grounded cable. Use of a substitute cable not properly
shielded and grounded may result in a violation of FCC
regulations.
Appendix B: Notices and Certifications ❖ B-3
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European Markets
European Markets
The CE marking applied to this product symbolises
Xerox Ltd Declaration of Conformity with the following
applicable Directives of the European Union.
CE Certification
Council Directive 73/23/EC amended by Council
Directive 93/68/EC, on the harmonisation of the laws of
the Member States related to equipment designated for
use within certain voltage limits.
Council Directive 89/336/EC, approximation of the laws
of the Member States related to electromagnetic
compatibility.
When applicable: Council Directive 99/5/EC, on the
harmonisation of the laws of the Member States related to
radio and telecommunications terminal equipment.
A full declaration, defining the relevant Directives and
referenced standards can be obtained from your Xerox Ltd
representative.
Appendix B: Notices and Certifications ❖ B-5
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Safety Extra Low Voltage Safety Approval
Safety Extra Low Voltage
Safety Approval
The printer’s printing system is in compliance with
various governmental agencies and national safety
regulations. All system ports meet the requirements for
Safety Extra Low Voltage (SELV) circuits for connection to
customer-owned devices and networks.
Additions of customer-owned or third-party accessories
attached to the system must meet or exceed the
requirements listed above.
Since this system consists of several modules requiring
external connection, it must be installed per the
manufacturer’s installation procedure.
Appendix B: Notices and Certifications ❖ B-7
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Safety Extra Low Voltage Safety Approval
B-8 ❖ User Guide
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Printer Options
C
x idneppA
Appendix C: Printer Options ❖ C-1
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Optional Equipment
Optional Equipment
The optional equipment described in this User guide
allow you to add special features to your printer or
upgrade your printer system to meet your particular
needs. Table C.1 on page C-3 provides a brief description
of each enhancement available. The part number needed
to place an order can be found on the Supplies/Options
Guide that came with the printer.
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Optional Equipment
To order any of the equipment listed below, see the
separate Supplies/Options Guide or contact your dealer.
Table C.1 Optional Equipment
Optional Kits
Hard disk drive
Use
Allows for secure job and proof job printing, storage of fonts and
macros, and increases the productivity of multiple-page jobs via
electronic pre-collation (Send Once, RIP Once, and Print Many).
550 sheet feeder
Envelope Feeder
Offset Catch Tray
Additional media feeder and paper cassette. Up to two can be
installed.
Powered envelope feeder for high volume envelope/postcard
printing. Can load up to 75 envelopes or 100 postcards.
Enables stacking of up to 500 sheets of paper with the ability to
offset successive jobs (or multiple copies within the same job) from
each other. Supplements the standard output bin.
Duplex Module
Allows printing on both sides of the sheet of paper.
Ethernet 10Base2 Card
(network-capable printer only)
Provides 10 MBPS 10Base2 Ethernet network capability for IPX/SPX,
TCP/IP, DLC/LLC, SNMP and EtherTalk protocols.
Token Ring Card
(network-capable printer only)
Provides network capability utilizing IPX/SPX, TCP/IP, DLC/LLC,
SNMP and TokenTalk protocols.
Serial Card
Provides an RS232C interface, using a DB9 connector. The serial
port is bidirectional—i.e., it can receive data from the computer as
well as transmit data from the printer to the computer.
Face up bin
Used as a supplemental bin for output with printed side up.
Appendix C: Printer Options ❖ C-3
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Optional Equipment
Table C.1 Optional Equipment (continued)
Optional Kits
Use
Memory
Increases the font capability and enhances the speed of data
transfer and complex page processing.
Memory kits are available in three configurations, packaged in
single units each:
- 64 MB
- 32 MB
- 16 MB
The printer utilizes industry standard DIMMs with the following
specifications:
- 168 pin, 60 ns (or faster) DIMMs
- 64 bit wide (non parity)
- EDO
Flash Memory
Provides 8 MB of memory for storage of downloaded fonts, forms
and macros.
Table C.1 Page 2 of 2
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Index
XI
Collating output
PCL jobs • 3-12
A
A4 size paper
PostScript jobs • 3-25
Dimensions • 2-4
Com10 size envelopes
Dimensions • 2-4
Supported trays/
bins • 2-4
Supported trays/
bins • 2-4
A5 size paper
Dimensions • 2-4
Supported trays/
bins • 2-4
Configuration Sheet
Printing • 3-60
Connectivity • 1-5
A6 size paper
Dimensions • 2-4
Supported trays/
bins • 2-4
Control Panel
Display • 3-39
Indicator lights • 3-40
Keys • 3-41 ➝ 3-42
Location • 1-7
B
Menu
B5-ISO size paper
Dimensions • 2-4
Supported trays/
bins • 2-4
options • 3-43 ➝ 3-57
Using • 3-38 ➝ 3-60
Custom Paper
Sizes • 2-14 ➝ 2-15
Configuring • 2-14
Examples • 2-15
B5-JIS size paper
Dimensions • 2-4
Supported trays/
bins • 2-4
C5 size envelopes
Dimensions • 2-4
Supported trays/
bins • 2-4
C
CD-ROMs • 1-10 ➝ 1-12
Cleaning the printer • 4-2
User Guide
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D
Tray 3 • 2-9
D
550 sheet feeder • 2-9
Demo Page
Ethernet 10Base2 Card
Printing • 3-60
Disk Directory
Printing • 3-60
Description • C-3
Executive size paper
Dimensions • 2-4
DL size envelopes
Supported trays/bins • 2-4
Dimensions • 2-4
Supported trays/bins • 2-4
F
Draft Mode • 3-20, 3-32
Face up bin
Drivers
Capacity • 2-4
Configuring • 3-5
Installing • 3-5
PCL emulation
Description • 3-4
Features • 3-6
Using • 3-8 ➝ 3-21
PostScript
Description • C-3
Location • 1-9
Paper sizes supported • 2-4, 2-5
Fault History
Printing • 3-60
Fax Friendly Black • 3-31
Description • 3-5
Features • 3-6
Flash memory
Description • C-4
Using • 3-22 ➝ 3-37
Folio size paper
Duplex module
Description • C-3
Location • 1-9
Dimensions • 2-4
Supported trays/bins • 2-4
Fonts • 1-6
Duplex printing • 1-4
PCL driver • 3-11
Front cover
PostScript driver • 3-24
Location • 1-7, 1-8
Fuser
E
Location • 1-8
Envelope Feeder
H
Capacity • 2-4
Description • C-3
Envelope sizes supported • 2-4, 2-5
Location • 1-9
Paper loading • 2-13
Hard disk drive
Description • C-3
I
Envelopes
Index cards
Loading
Dimensions • 2-4
Supported trays/bins • 2-4
Envelope Feeder • 2-13
Multi bypass feeder • 2-11 ➝ 2-12
Tray 1 • 2-7 ➝ 2-10
Tray 2 • 2-7 ➝ 2-10
Tray 3 • 2-7 ➝ 2-10
550 sheet feeder • 2-7 ➝ 2-10
Orientation
L
Labels
Sizes supported • 2-4
Supported Trays/Bins • 2-4
Envelope Feeder • 2-13
Multi bypass feeder • 2-12
Tray 1 • 2-9
Laser print cartridge
Location • 1-8
Replacing • 4-3 ➝ 4-5
Tray 2 • 2-9
User Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
M
Legal size paper
Dimensions • 2-4
Supported trays/bins • 2-4
Letter size paper
Face up bin • 2-4, 2-5
Multi bypass feeder • 2-4, 2-5
Offset Catch Tray • 2-4, 2-5
Standard output bin • 2-4, 2-5
Tray 1 • 2-4, 2-5
Dimensions • 2-4
Supported trays/bins • 2-4
Tray 2 • 2-4, 2-5
Tray 3 • 2-4, 2-5
550 sheet feeder • 2-4, 2-5
Unacceptable for use • 2-3
Weights supported • 2-2
M
Maintenance Kit • 4-6
Memory Upgrade • C-4
Paper amount indicator
Location • 1-7
Menu Map
Paper jams • 5-5 ➝ 5-24
Causes • 5-5
Printing • 3-60
Mirror images • 3-31
Clearing • 5-5 ➝ 5-24
Control Panel messages • 5-6
Monarch size envelopes
Dimensions • 2-4
Paper loading • 2-7 ➝ 2-13
Envelope Feeder • 2-13
Multi bypass feeder • 2-11 ➝ 2-12
Tray 1 • 2-7 ➝ 2-10
Supported trays/bins • 2-4
Multi bypass feeder
Capacity • 2-4
Location • 1-7
Paper loading • 2-11 ➝ 2-12
Paper sizes supported • 2-4, 2-5
Tray 2 • 2-7 ➝ 2-10
Tray 3 • 2-7 ➝ 2-10
550 sheet feeder • 2-7 ➝ 2-10
Paper orientation
Envelope Feeder • 2-13
Multi bypass feeder • 2-12
Tray 1 • 2-9
N
Negative images • 3-31
Tray 2 • 2-9
O
Tray 3 • 2-9
550 sheet feeder • 2-9
Offset Catch Tray
Capacity • 2-4
Paper output • 1-4
Paper sources • 1-3
Description • C-3
Location • 1-9
Paper sizes supported • 2-4, 2-5
Using • 3-61
Password jobs
Deleting • 3-59
Printing • 3-58
Offsetting output • 3-61
Overlays • 3-21
PCL emulation
Drivers
Description • 3-4
Using • 3-8 ➝ 3-21
P
Page Description Languages • 1-6
Page overlays • 3-21
PCL Font List
Printing • 3-60
Paper
PCL 5e driver
Jams
See Drivers, PCL emulation
See Paper jams
Selecting for use • 2-2
Sizes supported
Envelope Feeder • 2-4, 2-5
PCL 6 driver
See Drivers, PCL emulation
User Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
R
PostScript driver
Statement size paper
Dimensions • 2-4
See Drivers, PostScript
Supported trays/bins • 2-4
PostScript Font List
Printing • 3-60
T
Power cord receptacle
Test Print
Location • 1-7
Printing • 3-60
Power switch
Token Ring Card
Location • 1-7
Description • C-3
Print speed • 1-6
Toner
Printer cleaning • 4-2
Printer components • 1-7 ➝ 1-9
See Laser print cartridge
Transparencies
Sizes supported • 2-4
Supported Trays/Bins • 2-4
Printer drivers
See Drivers
Tray 1
Printer Management Software CD • 1-10, 1-12
Capacity • 2-4
Printer reports
Printing • 3-60
Types • 3-60
Location • 1-7
Paper loading • 2-7 ➝ 2-10
Paper sizes supported • 2-4, 2-5
Problems
Tray 2
See Troubleshooting
Capacity • 2-4
Location • 1-9
Paper loading • 2-7 ➝ 2-10
Paper sizes supported • 2-4, 2-5
Product CD • 1-10, 1-12
Proof printing
PCL jobs • 3-10
PostScript jobs • 3-23
Tray 3
Capacity • 2-4
Location • 1-9
Paper loading • 2-7 ➝ 2-10
Paper sizes supported • 2-4, 2-5
R
Rear cover
Location • 1-7, 1-8
Troubleshooting
Resolution • 1-6
Assistance • 5-37
Operation problems • 5-25 ➝ 5-28
Paper jams • 5-5 ➝ 5-24
Print quality problems • 5-29 ➝ 5-36
S
Scaling images • 3-30
TrueType fonts
Secure printing
PCL jobs • 3-17
PostScript jobs • 3-33
PCL jobs • 3-9
PostScript jobs • 3-22
V
Serial card
Description • C-3
Ventilation slot
Standard output bin
Capacity • 2-4
Location • 1-7
Location • 1-7
W
Paper sizes supported • 2-4, 2-5
Watermarks
PCL jobs • 3-20
PostScript jobs • 3-30
User Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Numerics
Numerics
550 sheet feeder
Location • 1-9
Paper loading • 2-7 ➝ 2-10
Paper sizes supported • 2-4, 2-5
User Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
User Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
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