QMS
3825/3225/2025
Print System
Users Guide
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Contents
Standard Product Documentation 1-3
Related Documentation 1-4
QMS Crown Technology 1-7
PostScript Level 1 and Level 2 Compatibility 1-9
Resident Emulations 1-9
Resident Typefaces, Fonts, and Symbol Sets 1-10
Multiple Resolutions 1-13
Multiple Print Modes - 3825 Only 1-14
Printer-Based Job Accounting 1-14
Resident RAM (Random Access Memory) 1-14
Internal and External Hard Disk Support 1-15
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Power Save Mode 1-15
Convenient Control Panel Operation 1-15
RISC-Based Controller 1-15
Flexible Document Handling Capabilities 1-16
QMS PS Executive Series Utilities 1-16
Optional Accessories 1-16
Using Application Software 2-3
Using QMS DOC 2-3
Control Panel Indicators 2-5
Message Window 2-6
Control Panel Keys 2-6
Selecting and Storing Media ...................................................... 2-8
Paper Selection 2-8
Transparencies and Labels 2-9
Media Storage 2-9
Media Sizes 2-10
Collating Copies ........................................................................ 2-16
Selecting Resolution ................................................................. 2-18
Selecting Page Orientation ....................................................... 2-20
Number-Up Printing .................................................................. 2-22
Adding Paper to the Input Bins ................................................ 2-22
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Large-Capacity Bin Indicators 2-24
Adding Paper to the Large-Capacity Bin 2-25
Installing the LLCIT 2-27
Moving the Printer 2-27
Large-Large-Capacity Input Tray Indicators 2-28
Selecting a Paper Size 2-28
Adding Paper to the LLCIT 2-29
Selecting an Output Bin ............................................................2-30
Maintenance You Can Perform — 3825/3225 3-3
Maintenance You Can Perform — 2025 3-4
Cleaning the Quenching Lamp 3-11
Cleaning the Separation Pawls 3-12
Cleaning the Transfer Corona Wire 3-15
Replacing the Cleaning Unit .....................................................3-18
Replacing the Chargers and Shield Plate ................................3-20
Replacing the Ozone Filter ........................................................3-22
Replacing the Printer Drum .......................................................3-23
Clearing the Maintenance Messages .......................................3-27
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Control Panel Messages ............................................................. 4-2
Printer Troubleshooting .............................................................. 4-4
Clearing an Upper or Lower Input Bin Jam 4-8
Large-Capacity Input Bin Jam
Transport Area Jam 4-11
Output Area Jam 4-12
Large-Capacity Output Stacker Jam —
3825 Only 4-13
Duplex Jam 4-14
Printing Problems ...................................................................... 4-15
Blank Pages 4-15
Not All Pages Print 4-16
Paper Jam Indicator Stays On 4-16
Print Quality Problems .............................................................. 4-16
Reduced Print Quality 4-17
White or Light Lines or Light Image 4-17
Stains on the Back of the Page 4-17
Sharp Horizontal Black Lines (Across Feed Direction) 4-17
White Horizontal Shapes on a Black Print 4-18
Image Easily Smears When Rubbed 4-18
Placing a Service Call ............................................................... 4-18
Introduction .................................................................................. 5-2
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Changing Input Bin Size ..............................................................5-2
Changing LLCIT Paper Size ........................................................5-4
Remove and Disassemble the LLCIT 5-4
Set DIP Switches to Match Paper Size 5-9
Adjust Side Rails to Match DIP Switches 5-10
Reassemble the LLCIT 5-17
Sources of Support ..................................................................... A-2
Your QMS Vendor A-2
Your Application Vendor or Manufacturer A-2
Q-FAX A-2
QMS Corporate Bulletin Board System A-3
CompuServe A-3
Internet A-3
QMS Customer Technical Assurance (CTA) A-4
QMS National Service Telephone Numbers A-4
Environmental Requirements .................................................... B-5
Print Media ................................................................................... B-6
Input B-6
Output B-6
Print Media Sizes B-7
Consumable Supplies ................................................................. B-7
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Warranty Considerations ............................................................B-7
Electrostatic Discharge and Your Warranty B-8
Introduction ..................................................................................C-2
Header/Trailer Page Commands C-2
HP-GL Emulation Commands C-3
HP PCL 5 Emulation Commands C-3
Lineprinter Emulation Commands C-3
CCITT Groups 3 and 4 Commands C-4
PostScript Commands C-4
Document Formatting C-4
LN03 Commands C-5
DPI C-6
Orientation C-7
Number-up Printing C-8
Printing Borders C-8
Background C-12
Print Quality C-13
Sessions .....................................................................................C-13
What is a Session? C-13
How is a Session Used? C-14
Session Command C-15
Examples C-18
Sessions Document Finishing Terminology C-20
Document Finishing Command C-21
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PCL 5 Emulation ........................................................................ C-23
Terminology C-23
PCL 5 Emulation DOC C-26
Installation ................................................................................... D-2
Administration—Startup Options .............................................. D-7
Administration—Engine ............................................................. D-7
Administration—Miscellaneous ................................................. D-8
Administration—Disk Operations .............................................. D-8
Manual Notice F-2
Laser Safety F-2
Ozone Safety F-2
Electronics Emissions F-2
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Canadian Users F-3
Bescheinigung des Herstellers/Importeurs F-3
Declaration of the Manufacturer or Importer F-3
Installation F-4
Colophon F-4
❖
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The QMS 3825/3225/2025 Print System is a powerful but easy to use
departmental laser printer. By reading and following the instructions in
this manual, you should be able to make the most of your printer.
Take the time to review the illustration below for a quick introduction
to the parts of your printer.
➈
➀
➁
➇
➆
➂
➅
➄
➃
1
2
3
4
5
6
7
8
Output bins
1
2
3
4
Output bins
Control panel
Input bins
Control panel
Input bins
Optional large-capacity input bin
Optional duplex printing module
Print engine
Optional large-large capacity input
bin
5
6
Optional duplex printing module
Optional large-capacity output
stacker
Side output bin
Output stacker
7
8
9
Print engine
Side output bin
Output stacker
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At least seven pieces of documentation accompany your printer. If
you’ve ordered any optional accessories or any optional manual,
you’ll have more. This section gives you an idea of how we have
organized information and which documents you’ll probably refer to
the most.
The following documents are shipped with your printer:
■ QMS 3825/3225/2025 Print System User’s Guide
You’re looking at it right now. Use this manual to operate your
printer on a daily basis. It covers printing files, adding print media,
selecting input and output bins, duplexing, collating, and main-
taining and troubleshooting the printer. “About This Manual,” later
in this chapter, details the contents of the user’s guide.
■ QMS 3825/3225/2025 Print System Administrator’s Guide
Refer to this manual as you configure the printer initially and when
you change configuration. The instructions guide you through the
steps for setting up default values for many printer features. The
system administrator should get the most use from this manual.
■ QMS Crown Document Option Commands
This reference manual lists and explains QMS Document Option
Commands (DOCs), which provide another way to control the
printer. DOCs are software codes you insert into documents to
enable printer features that cannot be accessed by your applica-
tion or your page description language. In most cases, only
advanced users and system administrators need this information.
■ LN03 Plus Emulation for QMS Printers
Refer to this manual for information on the features and capabili-
ties of the LN03 Plus emulation. Users who want to print LN03
Plus files will find this information helpful.
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■ QMS Crown Remote Console User’s Guide
Refer to this manual for detailed information on establishing con-
nections between your printer and a remote console. This con-
nectivity is especially valuable for system administrators who
must monitor multiple printers.
■ QMS Crown Network Notes
This manual offers tips for using your printer on a network. It dis-
cusses 3Com 3+Open, Banyan VINES, LAN Manager-based
LANs, Novell NetWare, TCP/IP, UNIX, DECnet, and VMS. In
most cases, only advanced network users and system adminis-
trators need this information.
This manual is provided on disk in encapsulated PostScript
(EPS) form. Refer to the README file for information on printing
a hard copy of the manual.
■ imPRESS Programming Manual
Refer to this manual for detailed information on the QMS
imPRESS programming language. Only users of the imPRESS
language need this information.
This manual is provided on disk in encapsulated PostScript
(EPS) form. Refer to the README file for information on printing
a hard copy of the manual.
Several other documents are also helpful when using your printer:
■ If you purchased a printer option (for example, a network inter-
face), you may have received separate documentation for it.
■ Don’t forget that your application documentation, your host oper-
ating system documentation, and your network documentation all
contain useful printing information.
■ Further information on QMS printers is available through your
modem or fax machine. See appendix A, “QMS Customer Sup-
port,” for details.
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This manual explains in detail some of the features of your QMS
printer and how to use them. Use the following summary, the table of
contents, and the index to locate the information you may need.
■ Chapter 1, “Introduction,” describes the QMS 3825/3225/2025
Print System documentation set, provides an overview of this
manual, and discusses the major features of your QMS printer.
■ Chapter 2, “Daily Operations,” covers the tasks you may
encounter on a day-to-day basis. It discusses such information as
the control panel, supported media types and sizes, selecting
input and output bins, printing files, duplexing, and collating jobs.
■ Chapter 3, “Periodic Maintenance,” guides you through the
scheduled maintenance tasks that keep your printer operating at
peak performance. It also covers how to turn off the maintenance
message once the maintenance has been conducted.
■ Chapter 4, “Troubleshooting Printer Problems,” explains how
to clear paper jams and interpret control panel status messages,
and provides suggestions for resolving printer and print quality
problems.
■ Appendix A, “QMS Customer Support,” lists useful telephone
numbers and describes how to communicate with QMS through
Q-FAX, the QMS Corporate Bulletin Board, CompuServe, and
Customer Technical Support.
■ Appendix B, “Printer Specifications,” lists the specifications
for the print engine, controller, and print media.
■ Appendix C, “Document Option Commands,” lists the com-
mands supported by your printer and includes detailed instruc-
tions for using new and revised commands.
■ Appendix D, ”Factory Default Settings,” outlines the configura-
tion menus and shows how each choice or value was set at the
factory.
■ Appendix E, “Character Encoding Tables,” shows character
locations for the typeface families available on your printer.
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■ Appendix F, “Notices,” lists compliance information with various
safety and international standards, as well as notices about this
manual.
■ Glossary defines key terms.
The following conventions are used throughout this manual:
Mixed-Case
Courier
Text you type, and messages and information
displayed on the computer monitor
Mixed-Case
Italic
Courier
Variable text you type; replace the italicized
word(s) with information specific to your printer
or computer
UPPERCASE
COURIER
Information displayed in the printer message
window
Mixed case bold
lowercase italic
UPPERCASE
QMS DOC commands
Variable information in text
File and utility names
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The QMS 3825/3225/2025 Print System offers a unique combination
of high-performance processing, network/host connectivity options,
innovative network features, and paper handling features. Your
printer can interface with any IBM PC or compatible and any Macin-
tosh, plus most mainframes and minicomputers.
This overview outlines your printer’s major features and their benefits.
Specific chapters contain more information on each feature. Consult
the index or table of contents for guidance in locating this information.
QMS Crown is a proprietary multitasking printer operating system,
which allows QMS to adapt advanced printer software to the evolving
printing needs of users in many different environments.
Crown’s multitasking capability allows your printer to process and print
jobs simultaneously instead of sequentially, by using advanced mem-
ory management techniques, such as simultaneous interfacing, emula-
tion sensing processing, input buffers, job spooling, compile-ahead
processing, compressed data formats, error recovery, user-config-
urable memory clients, context switching, and spooling spillover.
■ Simultaneous Interface Operation (SIO)—Although many other
printers have multiple interface ports and automatically designate
a “hot port,” only one port actively receives data at a time. Your
printer is unique because SIO allows all of its interface ports—
LocalTalk, parallel, serial, and an optional network interface—to
be active at the same time. You can have more than one host
computer printing to the printer. Each interface has an input buffer
that receives data while another interface is being used to print.
■ Emulation Sensing Processor (ESP) Technology—Most print-
ers can recognize only their native command language. Your
QMS printer, however, has ESP (Emulation Sensing Processor)
technology. Using a form of artificial intelligence, ESP technology
analyzes incoming file data from any of the printer’s interfaces.
ESP technology, which works with most popular commercially
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available applications, selects the appropriate emulation from
those installed on the printer and processes the print job, freeing
you from the need to change printer switch settings or send soft-
ware commands to accommodate different printer languages.
■ Input Buffers—The printer has expandable input buffers, which
enable it to receive large amounts of print data over any or all of
its interfaces. This not only increases the printer’s performance,
but it also relieves the central processing unit (CPU) of time-con-
suming print data transmission tasks.
■ Compile-Ahead Processing—Pioneered by QMS, compile-
ahead technology allows the compiling, rasterizing, and printing to
work independently but simultaneously. This significantly reduces
processing time by increasing printer controller throughput.
■ Compressed Data Formats—Crown printers convert data
received by the input buffers into intermediate, compressed
blocks until the data is needed for printing. These compressed
blocks of data are designed to be processed rapidly by the
printer, and many more can be stored in memory at one time than
can traditional bitmapped images.
■ Automatic Jam Recovery—Crown technology also provides
automatic jam recovery. With most printers, if a media jam
occurs, you must remove the jammed media and then reprint the
job. On a Crown printer, if a media jam occurs, once you clear the
jam, the printer reprints the jammed page and continues with the
print job. This is possible because compressed data formats
allow more pages to be stored in memory. The printer remembers
the last page printed, pulls the necessary intermediate blocks
from memory, and automatically reprints any lost pages.
■ User-Configurable Memory Clients— Printer memory is
divided among memory “clients.” You can configure the size of
most memory clients to meet your specific printing, computing,
and network needs best.
■ Context Switching—This feature allows Crown printers to pre-
serve the “state” of a language or emulation — including down-
loaded fonts, forms, logos, macros, overlays, and other data —
when you switch from one printer language or emulation to
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another. Other printers require repeated downloading of these
capabilities each time they are needed, consuming valuable
input, processing, and printing time.
■ Spooling Overflow—Spooled print jobs can transparently spill
over to the hard disk, so buffers are not limited to RAM capacity.
The QMS 3825/3225/2025 Print System provides PostScript Level 1
and Level 2 page description capabilities via QMS-developed emula-
tions that are compatible with Adobe’s PostScript Level 1 and Level 2
languages while providing additional capabilities. PostScript controls
the appearance of text, geometric shapes, and images at the printer.
It can rotate, scale, clip, and orient graphic objects on all or part of a
page. The printer produces solid blacks and crisp fonts regardless of
the point size.
The PostScript Level 2 emulation supports the capabilities of the sec-
ond generation of Adobe’s PostScript software. Level 2 consolidates
extensions to the PostScript language and provides new features and
functionality that expand the language’s capabilities and improve
overall performance. PostScript Level 2 features include device-inde-
pendent color, improved memory and resource management, built-in
data compression/decompression filters to speed up transmission
times and save disk space, optimized graphics and text operators,
and patterns and forms support, including pattern and form caching.
Although your printer’s primary emulation is PostScript, it also sup-
ports HP PCL 5, HP-GL, CCITT, imPRESS, LN03 Plus, and Line-
printer. The optional QUIC II emulation can also be supported.
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Your printer comes with 39 PostScript typefaces from 12 typeface
families. All resident PostScript typeface families have multilingual
character sets.
The fonts in all of these typeface families can be scaled from 4 points
upward, rotated to any angle in 1° increments, pattern filled, half-
toned, shaded, shadowed, and cropped, depending on your applica-
tion software. The following PostScript typefaces are resident on your
QMS printer:
Serif
Typefaces
Times Roman
Times Bold
Times Roman Italic
Times Bold Italic
Courier
Courier Bold
Courier Oblique
Courier Bold Oblique
Palatino
Palatino Bold
Palatino Italic
Palatino Bold Italic
New Century Schoolbook
New Cen t u r y Sch oolb ook Bold
New Century Schoolbook Italic
N ew Cen tu r y S ch oolbook Bold Ita lic
ITC Bookm an Ligh t
ITC Book m an Dem i
ITC Book ma n Li gh t It a li c
ITC Book m a n Dem i It a lic
ITC Zapf Chancery Medium Italic
This typeface does not come in any other
but the calligraphic italic style
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Sans Serif
Typefaces
Helvetica
Helvetica Bold
Helvetica Oblique
Helvetica Bold Oblique
Helvetica Narrow
Helvetica Narrow Bold
Helvetica Narrow Oblique
Helvetica Narrow Bold Oblique
Helvetica Condensed
Helvetica Condensed Bold
Helvetica Condensed Oblique
Helvetica Condensed Bold Oblique
ITC Ava nt G a rd e Bo o k
ITC Ava nt Ga rd e De m i
ITC Ava nt G a rd e Bo o k O b liq ue
ITC Ava nt Ga rd e De m i Ob liq ue
Pi or Symbol
Typefaces
Symbol
! ∀ # ∃ % & ∋ ( ) ∗
∋ + − / Α Β Χ ∆ Ε
Φ Γ Η Ι ϑ Κ Λ Μ Ν Ο Π
Θ Ρ Σ Τ Υ ς Ω Ξ Ψ Ζ
γ ! α β χ δ ε φ
ITC Zapf Dingbats
✁✂ ✃✄☎✆✇✈✉☛☞✌✍✎✏✐✑✒✓✔
✕✖✗✘✙✚✛✜✝✞✟✠✡✢✣✤✥✦✧★✩✪✫
✱✲✳✴✵✶✷✹✺✻✼✽✾✿❀❁❂❃❄❅❆
●❍■❏❐❑❒▲ ▼◆❖◗❘❙❚❛❜❝
✃✇☞✍✏✕✓✗✂ ✈☎✄✝✟✡✥✩
✕✘✑✛✣✙✘➉➊➋➌
↔ ↕➘ ✕➚➛➜➝➞➟➠➡➢➣➤➥✑✙✘
➯ ➱➲➳➴➵➶➷➸
All of these typeface families are authentic; they are licensed, they
carry the true name, and they have multilingual character sets.
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Your printer has the following resident HP PCL fonts. All fonts can be
automatically rotated to landscape orientation. Some are fixed in pitch
and point size while others are scalable. Unless otherwise noted,
samples are shown in 10 point size.
Serif Fonts
Courier 12 pitch 10 point
Courier 12 pitch 10 point Italic
Courier 12 pitch 10 point Bold
Courier 10 pitch 12 point
Courier 10 pitch 12 point Italic
Courier 10 pitch 12 point Bold
Times (scalable)
Times Italic (scalable)
Times Bold (scalable)
Times Italic Bold (scalable)
San Serif Fonts
Pi or Symbol
Font
✤❉■❇❂❁▼▲ (ITC Zapf Dingbats)
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Your printer has the following resident HP-GL symbol sets. All come
in both fixed- and variable-spaced versions, and all are scalable:
9825 Character Set
ANSI ASCII
French/German
!SO French
ISO German
ISO IRV (International Reference Version)
ISO Italian
ISO Norway, Version 1
ISO Norway, Version 2
ISO Portuguese
ISO Spanish
ISO Swedish
ISO Swedish for Names
ISO United Kingdom
JIS ASCII
Katakana
Roman Extensions
Scandinavian
Spanish/Latin American
Special Symbols
Your printer offers a choice of resolution. You may choose 300 x 300
dots per inch (dpi) resolution for everyday office needs or higher reso-
lution for PostScript and PCL print jobs that require finer detail, such
as camera-ready copy or for CAD drawings that demand tighter
angles. Available resolutions are:
Print System
3825
High Resolution
600 x 600
Low Resolution
300 x 300
3225
400 x 400
300 x 300
2025
400 x 400
300 x 300
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The 3825 Print System offers a choice of print modes — dark, normal
and light — which gives you an additional level of control over output
for graphics, CAD, or everyday use.
Your QMS printer provides job accounting, which can be used to
extract information such as paper utilization per user, time consumed
servicing print jobs per user, usage of different emulations, connectiv-
ity options, frequency of jams, times of peak use, features and
options most commonly used (such as duplexing or finishing options),
and number, complexity, and size of jobs per user. The accounting
feature does not prepare a list but provides the information you need
to assess printer use. The accounting is performed by the printer
rather than a host, and the extracted information can be uploaded to
any host by copying it to a floppy disk or by using the FTP get com-
mand (if your host supports this command). This information is useful
for billing, report generation, and site resource planning. For further
information see the “Accounting” section in chapter 3, “Operator Con-
trol Menu,” in your system administrator’s guide.
Your QMS Print System comes with enough RAM to handle most
printing tasks.
3825 The 3825 Print System comes with 32 MB of resident RAM,
the maximum the printer can use and enough to handle virtu-
ally any printing task promptly.
3225/2025
The 3225 and 2025 Print Systems come with 16 MB of
resident RAM, which can be upgraded to 32 MB if you need
more room for font downloading, font caching (temporary
storage space in RAM), spooling, or enlarging the printer’s
buffers (the area where data sent from the computer is tem-
porarily stored).
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Your printer comes standard with an internal hard disk of at least 170
MB, upgradable to 2.2 GB, and an internal 1.44 MB floppy disk drive.
You have the option of adding up to 6 external SCSI hard disks up to
2.2 GB in size to store downloaded fonts and emulations.
Specifications are included in Q-FAX document 6502, “QMS-tested
SIMMs and Hard Disks.” This document contains a description of
each approved hard disk, its manufacturers and part numbers, and
the QMS products on which it can be used. See appendix A, “QMS
Customer Support,” to find out how to access Q-FAX documents.
Using the control panel, you can set your printer to switch to lower
power usage during periods of inactivity. You can tailor the power
saver to your needs by setting the interval before it takes effect.
Use the control panel to configure your printer. The printer also uses
the control panel to communicate with you by providing messages
about its status, including any conditions that require your attention.
These messages can be displayed in a user-selectable language
(English, French, German, or Spanish). See “The Control Panel” sec-
tion in Chapter 2, “Daily Operation,” in this manual for complete infor-
mation on using the control panel.
Using a RISC-based processor,
3825 the QMS 3825 Print System can deliver print speeds up to 38
pages per minute.
3225 the QMS 3225 Print System can deliver print speeds up to 32
pages per minute.
2025 the QMS 2025 Print system can deliver print speeds up to 20
pages per minute.
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Your printer can use paper of almost any size from A5R (5.8" x 8.27";
148 x 210 mm) to Ledger (11" x 17"; 239 x 432 mm). It has two stan-
dard paper input bins that accommodate 250 sheets each. Optional
input and output bins increase the media capacity to 1,500 or 3,000
sheets, as well as giving you duplexing capabilities.
Provided in both PC and Macintosh versions, the QMS PS Executive
Series Utilities software is an easy-to-use tool for configuring the
printer. For example, you can set or change communication protocol
between your printer and host computer, download fonts, change
printer emulations, print screens from your monitor while the printer is
in PostScript-only mode, configure the font cache, change input and
output bins, reconfigure printer buffers and hard disks, and change
the name of the printer. The QMS PS Executive Series Utilities also
provide an easy means for printing PostScript files. The on-line help
contains installation and operation instructions and further explains
the program’s functions.
The QMS 3825/3225/2025 Print System offers many options to
expand its capabilities.
The Advanced Paper Handling Option includes a duplex printing
module, a large-capacity input bin which accommodates 1,500
sheets of paper, and a printer supplies storage cabinet.
This optional tray is an input bin holding up to 2,500 sheets of
print media in sizes up to Ledger.
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The optional stacker holds up to 2,750 sheets of 20 lb
2
2
(75 g/m ) paper or 2,400 sheets of 24 lb (90 g/m ) paper in Letter
or A4 size. Paper is stacked faced down.
A larger internal hard disk and up to 6 external hard disks can be
added to your system for permanent downloadable font and emu-
lation storage and for increased job spooling capability. The sys-
tem supports disks up to 2.2 GB in capacity.
The QMS 3225 and 2025 Print Systems come with 16 MB of
RAM, which can be upgraded to 32 MB to allow your printer to
grow with your needs. Additional RAM can provide room for font
downloading and font caching. Additional RAM also provides bet-
ter printing performance and expands your printing capabilities,
allowing you to send large, graphics-intensive files without tying
up the host computer for long periods.
In addition to the three standard interfaces—parallel, serial, and
LocalTalk— the QMS 3825/3225/2025 Print System supports a
variety of network options.
■ A CrownNet interface allows you to connect simultaneously
to
✓ an Ethernet network running AppleTalk, LAN Manager/
LAN Server, NetWare, and/or TCP/IP protocols, or
✓ a Token-Ring network running LAN Manager/LAN Server,
NetWare, and/or TCP/IPprotocols
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■ Basic network interfaces, designed for printers operating in
only one network protocol at a time, include
✓ a standard Ethernet option which supports both DECnet
and TCP/IP, or AppleTalk, or NetWare
✓ a standard Token-Ring option which supports TCP/IP or
NetWare
✓ a standard IBM 3270A/5250 protocol
When you use an optional network interface and its accompany-
ing software, you also have the ability to establish a remote con-
sole connection. Printer status messages appear on the remote
console as well as the printer’s control panel, so you don’t have to
leave your workstation every time the printer needs attention.
Moreover, you’ll know right away if the printer is tied up with a jam
or other simple problem requiring your attention.
Instructions for using a remote console are included in the QMS
Crown Remote Console User’s Guide, along with instructions for
setting up a remote console session in TCP/IP and DECnet envi-
ronments. Instructions for opening a remote console session in
all other protocols are included in the QMS CrownNet Interface
Card System Administrator’s Guide. A copy of the appropriate
manual is shipped with each optional network interface.
A Kanji upgrade kit, which gives your printer the capability of
printing Japanese fonts, is available for your QMS printer. Other
downloadable fonts for PostScript and HP emulations are also
available. Contact your QMS vendor for a list of all available
fonts.
❖
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This chapter explains daily printer operation. It contains information
about printing on paper, labels, and transparencies; selecting and
storing media; using the control panel; adding paper to the input bins;
duplexing; collating; changing resolution; and selecting page
orientation.
The printer’s power switch is located on the right rear panel. Make
sure the power cord is properly connected to the printer and to a
grounded outlet before turning on the power switch.
The power indicator on the control panel lights when the printer is on.
Unless it’s disabled, a start-up page prints after the printer performs
its initial self-tests. The start-up page lists the printer’s name, all avail-
able interfaces, and other useful information.
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The QMS 3825/3225/2025 Print System is designed to serve more
than one person. With its ESP and SIO features, your printer can
directly serve three hosts (via the standard serial, parallel, and Apple-
Talk interfaces).
In most installations, the printer will be connected to a network of
users through an optional network interface. If you are connected to
the printer over a network, see your system administrator for specific
printing instructions, because many features on your QMS printer
may be customized to the needs of your particular network.
Even with a network connection, you can easily customize your print
jobs. Without ever touching the printer’s control panel, you can get
just what you need through your application software or through QMS
Document Option Commands.
If you are using an application to print your files, check for a QMS
3825/3225/2025 printer driver. If your printer model is supported, your
application may have its own method of selecting certain document-
handling features, such as page orientation, duplex or simplex print-
ing, and number of copies. If these specific drivers are not available,
you can select a comparable PostScript driver, such as another QMS
driver or a LaserWriter driver. However, comparable drivers may not
allow you to access all of the printer’s features.
Even if you are unable to customize print settings through your appli-
cation, you can still use the printer features in your own way. For
example, you may want to print a FrameMaker PostScript file in
duplex mode on letter-size paper, just after a co-worker has printed a
landscape mode job in PCL 5 emulation on ledger paper. QMS Docu-
ment Option Commands, or QMS DOC, can accommodate your
requests without affecting the printer configuration for other users.
With QMS DOC, you can add special commands to the beginning of
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your files that instruct the printer to use specific features. Use QMS
DOC to select an emulation, an input bin or paper size, duplex, orien-
tation, and more. The features you select take effect only for the print-
ing of your file. After it prints, the QMS DOC added to the beginning of
the next file takes effect. If no QMS DOC is present for the next file,
the printer returns to its default values. QMS DOC is the key to mak-
ing your QMS printer a true departmental printer. Your network sys-
tem administrator may be able to establish a special print queue for
you that adds the QMS DOC you want to the beginning of every file.
The QMS Crown Document Option Commands documentation,
included with the printer, gives complete information on how to use
the commands.
The control panel on your QMS printer offers a convenient way to
direct the printer’s operation. It also displays the current status of the
printer, including any condition that needs your attention.
The control panel consists of the following parts:
■ Six indicators to provide printer status information.
■ A message window to display status and configuration
information.
■ Eight keys to allow you to control the printer.
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The Power light indicates whether the printer’s
power is turned on.
The arrow-shaped light to the left of the Online/
Offline key indicates whether the printer is on
line. When the printer is on line the green light
shows; when it is off line, the light is out.
The Receiving light shows when the printer is
receiving data.
The Error light shows when the printer requires
operator intervention. This indicator is usually
accompanied by a status message in the
message window.
The Duplex light shows when the printer is
processing a double-sided print job. Duplexing is
only possible if the printer has the optional
duplexing unit installed.
The printer icon offers several kinds of
information. Lights indicate
■
■
■
Which input bin is selected.
Which output bin is selected.
Location of any media jams.
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The control panel message window is the printer’s chief means of
communicating with the operator. In 2 lines of 16 characters each, the
printer sends messages about its status and about errors encoun-
tered while printing a job.
When you change printer configuration options, the message window
is your guide through the printer’s menu structure. During configura-
tion, the top line of the message window typically displays the name
of the menu you are in while the second line displays options within
that menu one at a time.
The eight control panel keys are your chief means of communicating
directly with the printer. Keys are used to switch the printer from on
line to off line status, to cancel and end jobs, to print a status page,
and to navigate through the configuration menus.
The Online/Offline key switches the printer
between on-line and off-line status. When the
printer is on line, the green arrow to the left of the
key is on.
The Cancel key deletes the current job, the one
that is currently printing, from the print queue.
The cancellation process affects only the portion
of the current job that has not yet been
processed for printing, so the printer may not
respond immediately to the cancel request.
If you press the Cancel key by mistake, or if you
decide not to cancel a job after pressing this key,
press the Menu key to “cancel” the Cancel key’s
function.
This key may be used while the printer is on line.
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The End Job key sends an end-of-job indicator to
a currently compiling job that does not contain
one.
This key may be used while the printer is on line.
Pressing the Status Page key causes the printer
to print a status page. Using menu choices
described in Chapter 6, “Special Pages and
Startup Options Submenus,” of your system
administrator’s guide, you can tell the printer
whether to print a single page of information or
more detailed information on multiple pages.
This key may be used while the printer is on line.
Press the Menu key to enter the configuration
menu. After you press the Menu key, the
message window displays the following:
CONFIGURATION
OPERATOR CONTROL
The Menu key also has a cancel or abort
function. If you are changing a menu option and
want to cancel that change, press the Menu key
once. Any change you may have made to the
option is immediately canceled, and the
message window displays the name of the option
you were attempting to change. If you are in a
submenu and want to return to the previous
level, press the Menu key once. Each press of
the Menu key moves up one level in the menu
structure or moves one character or digit back if
you are entering alphanumeric values.
Press the Previous key to display the previous
option in the loop of options for the current level.
You also use the Previous key to move backward
through character choices when setting values
for some options.
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Press the Next key to display the next option in
the loop of options for the current level. You also
use the Next key to advance through the
character choices when setting values for some
options.
Press the Select key to move down one level in
the menu structure. The top line of the message
window always displays the current menu level.
You also use the Select key when entering
alphanumeric characters. After using the Next
and Previous keys to change individual
characters, you press the Select key to verify that
character and move to the next. When the entire
value is set, you press the Select key to enter the
new setting.
The quality of your print job depends in large part on the quality of the
paper and storage method you select.
2
The printer accommodates 18 to 24 pound (68 to 90 g/m ) paper.
You may achieve increased blacks and sharper contrast by using
special laser printer paper. This paper is thicker, smoother, and whiter
than copier paper and gives your page a more professional appear-
ance. Conventional copier paper is suitable for most applications.
Copier paper has a smooth surface, controlled electrical properties,
and heat stability. This ensures satisfactory image transfer without
excessive curl.
You may also use special paper for specific applications. Bond
papers, which are often used for stationery, generally have a water-
mark and often use cotton rather than wood fiber. However, textured
paper may cause uneven results. Colored paper may also be used,
but not paper with a colored coating applied after the paper is made.
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You can print transparencies for overhead projectors and sheets of
self-adhesive labels with your QMS printer. However, these special
materials require some special handling:
■ Turn off the duplex unit before printing labels or transparencies.
■ Always use the upper input bin and the side media exit. This
maintains a straight printing path, which helps assure high quality
output.
Use only transparencies recommended for use in laser printers. They
should be able to withstand temperatures up to 200° Fahrenheit.
Remove each transparency from the side media exit immediately
after printing to prevent jams of subsequent sheets.
Adhesive label stock is paper treated with pressure-sensitive adhe-
sive backing. Use only label stock specifically designed for laser print-
ing. The procedure for feeding labels is almost the same as for
regular paper except that you must use the side media exit and load
the paper cassette print side up.
Format label data within your application. Try printing your data on a
plain sheet of paper first to check its placement.
The manner in which you store media makes a big difference in print
quality and printer operation. Media that is not properly stored is more
likely to jam. Keep all media in good condition by storing it
■ In its wrapper
■ On a flat surface
■ In a closed cabinet
■ In a cool dry area
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The printer supports the following media sizes:
Media
Media Size
Inches
Imageable Area
Millimeters Inches Millimeters
Feed
Edge
11.75 x 16.50 297 x 420
8.27 x 11.75 210 x 297
11.38 x 16.22 289 x 412
7.93 x 11.38 202 x 289
Short
Long
Short
Short
Long
Long
Short
Short
Long
A3
A4
5.83 x 8.27
148 x 210
5.51 x 7.96
9.53 x 12.57 242 x 319
6.86 x 9.81 174 x 249
140 x 202
A5R
9.85 x 12.88 250 x 327
7.17 x 10.12 182 x 257
10.50 x 7.50 267 x 190
11.00 x 17.00 279 x 432
8.50 x 14.00 216 x 356
8.50 x 11.00 216 x 279
B4
B5
10.33 x 7.33 262 x 186
10.67 x 16.67 271 x 424
8.17 x 13.67 208 x 348
8.17 x 10.67 208 x 271
Executive
Ledger
Legal
Letter
Input bins for letter and ledger or A3 and A4 sizes are standard. Each
standard input bin has a special metal tab that the printer uses to
sense the media size loaded in the bin. If you modify one of the stan-
dard input bins, you must also replace this tab. The optional large-
large capacity input bin can also be modified to accept different paper
sizes. See the instructions for changing an input bin’s media size later
in this chapter.
When you use a media size selection command, the printer searches
the input bins for the matching media size. When it finds a match, it
uses media from that bin to print your file. If you know the printer has
been loaded with a certain media, you can use the media size selec-
tion commands to select the input bin containing that media even if
you do not know the input bin number. (See the QMS Crown Docu-
ment Option Commands manual for complete information about
using DOC in your files.)
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Your printer has two standard input bins and two optional input bins:
■ Upper input bin
■ Lower input bin
■ Large-capacity input bin (optional)
■ Large-large-capacity input bin (optional — 3825/3225 only)
The illustration below shows the locations of these bins. The input
bins support several types and sizes of media. The optional large-
capacity bin expands the printer’s paper capacity to approximately
1,500 sheets of letter or A4 size paper (500 sheets for the upper and
lower bins, and 1,000 sheets for the large-capacity bin).The optional
large-large-capacity bin increases the printer’s capacity to approxi-
mately 3,000 sheets of paper up to ledger size (500 sheets for the
upper and lower bins and 2,500 for the large-large capacity bin).
The indicators on the control panel printer icon light to show the cur-
rently selected input bin. The system administrator can use the fol-
lowing procedure to select a default input bin through the control
panel.The printer uses paper from the default input bin if your file
does not specify a different paper size or input bin.
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1
2
3
Press the Online/Offline key to take the printer off line.
The indicator light by the key goes out and the message window
continues to display
IDLE or ENERGY SAVER
Press the Menu key to enter the configuration menu.
The message window displays
CONFIGURATION
OPERATOR CONTROL
Press the Select key to enter the menu; then press the Next
key until the Inputbin menu appears.
The message window displays
OPERATOR CONTROL
INPUTBIN
4
Press the Select key; then press the Next key until the input
bin you want appears in the message window (in this case
upper). Press the Select key.
The message window momentarily displays
UPPER
IS SELECTED
and then
OPERATOR CONTROL
INPUTBIN
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5
Press the Online/Offline key and the following prompt
appears:
SAVE CHANGES?
NO
6
7
Press the Next key until YES appears. Press the Select key
to save changes.
Press the Online/Offline key to place the printer back on line,
making it available for the next print job.
With the optional duplex printing module installed, you can print on
both sides of any size paper (including ledger). The illustration below
shows how to load paper in the input bins for simplex or duplex print-
ing on letterhead. See chapter 8, “Engine, Miscellaneous, and Disk
Operations,” in the system administrator’s guide for information on
printing combination simplex and duplex jobs on letterhead or
prepunched paper.
QMS
The duplex printing indicator on the control panel lights when a print
job is using the duplex printing module.
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There are two types of two-sided printing: duplex and tumble duplex.
The illustration below shows the difference between these two types.
Side 1
Side 2
Side 1
Side 2
Portrait
Landscape
DUPLEX
Side 1
Side 2
Side 1
Side 2
Portrait
Landscape
TUMBLE DUPLEX
Once the optional duplex printing module is installed on your printer,
the Duplex option and Tumble Duplex option appear in the Operator
Control menu. See chapter 3, “Operator Control Menu,” in the system
administrator’s guide for more information on these two options. Use
your application top choose duplexing on a per job basis or the con-
trol panel to set duplexing as the default. To select duplex printing
through the control panel, follow these steps:
1
Press the Online/Offline key to take the printer off line.
The indicator light by the key goes out and the message window
continues to display
IDLE or ENERGY SAVER
2
Press the Menu key to enter the configuration menu.
The message window displays
CONFIGURATION
OPERATOR CONTROL
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3
4
Press the Select key to enter the menu. Press the Next key
until the Duplex menu appears.
The message window displays
OPERATOR CONTROL
DUPLEX
Press the Select key. Press the Next key until ONappears in
the message window. Press the Select key.
The message window momentarily displays
ON
IS SELECTED
and then
OPERATOR CONTROL
DUPLEX
5
6
Press the Online/Offline key, and the following prompt
appears:
SAVE CHANGES?
NO
Press the Next key until YES appears. Press the Select key
and then press the Online/Offline key to place the printer
back on line, making it available for the next print job.
Your QMS printer can print up to 999 copies of your file. It is best to
leave the default as 1 and change the number of copies for each file
through your application. To change the number of copies through the
control panel, refer to the “Alphanumeric Values” section in chapter 1,
“Introduction,” of your system administrator’s guide.
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With its unique virtual memory management, your QMS printer can
deliver multiple copies of your files in collated order to either of the
face-down output bins or the optional large-capacity output stacker.
Collated and uncollated stacking for two copies of a four-page docu-
ment are illustrated below.
4
4
3
4
2
3
1
3
4
2
3
2
2
1
1
1
Collated
Uncollated
The default value for collation is On. To change the default for all print
jobs, follow these steps:
1
2
3
Press the Online/Offline key to take the printer off line.
The indicator light by the key goes out and the message window
continues to display
IDLE or ENERGY SAVER
Press the Menu key to enter the configuration menu.
The message window displays
CONFIGURATION
OPERATOR CONTROL
Press the Select key to enter the menu. Press the Next key
until the Collation menu appears.
The message window displays
OPERATOR CONTROL
COLLATION
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4
Press the Select key. Press the Next key until OFF appears
in the message window. Press the Select key.
The message window momentarily displays
OFF
IS SELECTED
and then
OPERATOR CONTROL
COLLATION
5
6
Press the Online/Offline key and the following prompt
appears:
SAVE CHANGES?
NO
Press the Next key until YES appears. Press the Select key
and then press the Online/Offline key to place the printer
back on line, making it available for the next print job.
Your QMS printer gives you a choice of print resolution. That is, you
can choose whether your files are printed with 300 x 300 dots per
inch (dpi) or at a higher resolution:
3825 600x600 dpi
3225 400x400 dpi
2025 400x400 dpi
The lower resolution prints more quickly and uses less toner. It is suit-
able for many routine office needs, such as interoffice memos and
draft copies of documents. For camera-ready copy or presentation
documents, however, you will probably want the sharpest, clearest
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image your printer can make, so you will select the higher setting.
Many applications allow you to change resolution on a per job basis.
Use the control panel only if you want to change the default.
The higher setting is the default value. To change the resolution
1
Press the Online/Offline key to take the printer off line.
The indicator light by the key goes out and the message window
continues to display
IDLE or ENERGY SAVER
2
Press the Menu key to enter the configuration menu.
The message window displays
CONFIGURATION
OPERATOR CONTROL
3
4
5
6
Press the Select key to enter the menu. Press the Next key
until the message window displays
CONFIGURATION
ADMINISTRATION
Press the Select key. Press the Next key until the message
window displays
ADMINISTRATION
ENGINE
Press the Select key. Press the Next key until the message
window displays
ENGINE
DEF. RESOLUTION
Press the Select key.
On a 3825 Print System, the message window displays
DEF. RESOLUTION
*600 DPI
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On a 3225 or 2025 Print System, the message window displays
DEF. RESOLUTION
*400 DPI
7
8
Press the Next key.
The message window displays
DEF. RESOLUTION
300 DPI
Press the Select key.
For 1.5 seconds, the message window displays
300 DPI
IS SELECTED
and then
ENGINE
DEF. RESOLUTION
9
Press the Online/Offline key and the following prompt
appears:
SAVE CHANGES?
NO
10 Press the Next key until YES appears. Press the Select key
to save the change.
11 Press the Online/Offline key again to place the printer back
on line, making it available for the next print job.
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You may select either portrait or landscape orientation. There is no
need to load media differently in the input bins for landscape orienta-
tion. Using letter-size paper as an example, the illustration below
shows both orientations relative to direction of media movement
through the printer.
Portrait
Most applications allow you to select page orientation when printing.
Use the control panel only if you want to change the default setting for
page orientation. To select the page orientation from the control
panel, use the following procedure:
1
Press the Online/Offline key to take the printer off line.
The indicator light by the key goes out and the message window
continues to display
IDLE or ENERGY SAVER
2
Press the Menu key to enter the configuration menu.
The message window displays
CONFIGURATION
OPERATOR CONTROL
3
Press the Select key to enter the menu. Press the Next key
until the message window displays:
OPERATOR CONTROL
ORIENTATION
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4
Press the Select key. Press the Next key until the orientation
you want appears in the message window (in this example,
landscape). Press the Select key.
The message window momentarily displays
LANDSCAPE
IS SELECTED
and then
OPERATOR CONTROL
ORIENTATION
5
6
Press the Online/Offline key and the following prompt
appears:
SAVE CHANGES?
NO
Press the Next key until YES appears. Press the Select key
and then press the Online/Offline key to place the printer
back on line, making it available for the next print job.
Your printer has the capability to do number-up, or “n-up,” printing
using QMS Document Option Commands. Number-up printing allows
you to print a high volume of pages on less paper at a fraction of the
time. For example, you may choose 2-up (two pages printed on one
side of a page and printed in half the time) or 4-up (four pages printed
on one side of a page and printed in one quarter of the time). Refer to
the QMS Crown Document Option Commands manual for complete
information on how to do number-up printing.
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The upper and lower input bins hold up to 250 sheets of paper each.
Follow these steps to load paper into these bins:
1 Grasp the sides
of the bin and lift
it slightly to pull it
away from the
printer. Set the
bin on a level
surface.
2 Raise the bin
cover to its
upright position
and then lift it
from the bin. Set
the cover aside.
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3 Gently tap up to
250 sheets of
paper on the side
of the stack to
even them and
then place the
stack in the bin.
4
Replace the bin cover and gently but firmly reinsert the bin
into the printer, being careful not to damage the guide pins.
The LCIT holds up to 1,000 sheets of paper or other media in Letter,
Legal, A4, A5R, B4 and B5 sizes.
The optional large-capacity input bin has one button to lower the
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paper tray and three lights to indicate bin status:
Tray Down
Button
Press this button before adding paper to the large-
capacity input bin. The top and front covers of the bin
must be closed.
Ready
Light
The Ready Light is inside the Tray Down button. This light
is visible when the large-capacity bin is ready to be used.
The light flashes while the tray is moving up or down. The
light goes out when the bin cannot be used.
Paper Mis-set
Light
This indicator lights if paper is loaded incorrectly or if the
paper size dial is not set properly. The tray automatically
lowers when the mis-set indicator lights. To correct the
problem, open the bin cover, adjust the positioning of the
paper, or set the size dial to the proper setting and close
the bin cover.
Cover Open
Light
This indicator lights when the top and/or front covers of
the bin are open. If either cover is open, the bin cannot be
used. Close the covers before continuing.
The optional large-capacity input bin holds up to 1,000 additional
sheets of print media in Letter, Legal, A4, A5R, B4 and B5 sizes. To
load paper into the bin
1 Press the Tray Down button to lower the tray. The Ready light
within the button flashes while the tray is moving down. (If
the bin runs out of paper while a job is printing, the tray low-
ers automatically.)
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2 When the light stops
flashing, open the bin
cover and move the
chain guide out of the
way).
3
If the paper size is correct, simply add more paper. If you
want to change page sizes, you must first remove any
existing paper from the bin.
4
Set the page size dial to
the required page size.
Make sure the dial clicks
8 1/2x14
into place, or the bin
does not rise.
Larger
Smaller
5
Bow the paper slightly to insert it into the bin and load the
paper so it is aligned with the innermost edge of the bin.
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6
Reposition the chain
guide into the slot at the
center edge of the paper
stack. The chain guide
keeps the paper in the
correct position and
helps prevent paper
jams. Make sure the
chain guide is not resting
on top of the paper or to
either side of the slot.
7 Close the bin cover. The tray automatically goes up to the
feed position when the cover is closed. If the tray does not
return to feed position, check to make sure the paper size
dial is locked in the correct position.
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The Large-Large-Capacity Input Tray (LLCIT) for your QMS 3825/
3225 Print System allows you to load 2,500 sheets of paper at a time,
in letter, legal, ledger, A3, A4, and B4 sizes.
The LLCIT must be installed by a QMS-authorized service represen-
tative. See appendix A, “QMS Customer Support” if you do not know
how to reach your service contact.
Because the LLCIT holds a heavy load, it has a metal prop plate at
the back corner for added support. The prop plate helps prevent the
printer from tipping, even when the LLCIT is fully loaded. If you need
to move the printer, you must
■ Remove the paper from the LLCIT
■ Remove the prop plate to avoid damage to the printer or the floor
To remove the prop plate, simply remove the two screws holding it in
place. The prop plate slips off easily. Reinstall the prop plate as soon
as the printer is in its new location.
Be careful not to tip the printer while moving it.
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The Large-Large-Capacity Input Tray (LLCIT) has step-by-step
instruction illustrations, a button to lower the interior tray, and an error
light to alert you to any condition that requires your attention.
Instruction Illustrations
Once you know how to load paper from
reading this manual, the step-by-step
illustrations will help you remember in what
order to perform the various steps.
Tray Down Button
Press this button to lower the paper tray inside
the LLCIT. The tray must be at the bottom
position before you can load paper.
If the printer runs out of paper, the tray lowers
automatically.
This button lights when the tray is in motion.
Error Light
This red light comes on if paper is loaded
incorrectly, if the paper size does not match the
tray’s setting, or if the LLCIT door is open.
Changing the paper size for the LLCIT requires special care to avoid
damaging electrical connections. We recommend that you
✓ Evaluate your printing needs and choose one size for the
LLCIT
✓ Have the service representative set the LLCIT for that size
during installation
✓ Do not alter the size setting
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The LLCIT holds up to 2,500 sheets of paper in letter, legal, ledger,
A3, A4, and B4 sizes. Once the size is set, add paper of the same
size and orientation as the paper that was previously loaded.
To add paper to the LLCIT
1
2
Remove the upper and lower input bins.
Push the Tray Down button to lower the interior paper tray.
The tray moves slowly.
3
4
When the light stops flashing, open the LLCIT door and lift
the clear plastic lid.
Remove and discard the top and bottom sheets from the new
paper supply.
Top and bottom sheets sometimes have traces of glue which can
cause jams.
5
6
Follow the paper manufacturer’s instructions as to which
side of the paper should print first.
Printing the proper side first helps prevent excessive paper curl,
which is especially important if you are using the optional Large-
Capacity Output Stacker. The paper wrapper usually has an
arrow to indicate which side to print first. Load paper so the arrow
points up.
Bow the paper slightly to insert it into the bin, and slide it in
until it is aligned with the innermost edge of the bin.
7
8
Close the lid, and shut the door until it snaps.
Wait for the paper tray to reach its uppermost position.
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The QMS 3825/3225/2025 Print System has three standard output
bins:
■ The upper bin
■ The lower bin
■ The side bin
An optional large-capacity output stacker is available for the 3825
Print System:
The illustration below shows the locations of these bins. The upper
and lower bins have a combined capacity of 1,500 sheets (stacked
face down). The side bin can hold up to 100 sheets (stacked face up).
The upper and lower bins automatically shift the pages right or left to
separate print jobs. This “offset stacking” feature helps users find print
jobs quickly. The optional large capacity output stacker holds up to
2,750 sheets of 20-pound (75 g/m2) paper or 2,400 sheets of 24-
pound (90 g/m2) in Letter/A4 size only.
The indicators on the control panel light to show the currently
selected output bin. The system administrator chooses a default out-
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put bin by using the control panel and the Outputbin selection in the
Operator Control menu. Choose Upper for the upper output bin.
Choose Lower for the lower output bin. Choose Side for the side
(face-up) output bin. Choose * for any face-down (upper, lower, or
LCOS, if installed) output bin. Choose LCOS for the optional large-
capacity stacker, if it is installed.
The LCOS, an option for the 3825 Print System, handles only Letter/
A4 size paper. If you are using a different paper size and printing from
an application, LCOS will not be a selectable option. If you are print-
ing without using a printer driver, and you select LCOS, the printer will
automatically use a different face-down output bin.
For example, follow these steps to select the lower output bin:
1
2
3
Press the Online/Offline key to take the printer off line.
The indicator light by the key goes out and the message window
continues to display
IDLE or ENERGY SAVER
Press the Menu key to enter the configuration menu.
The message window displays
CONFIGURATION
OPERATOR CONTROL
Press the Select key to enter the menu. Press the Next key until
the Outputbin menu appears. The message window displays
OPERATOR CONTROL
OUTPUTBIN
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4
Press the Select key. Press the Next key until the lower out-
put bin appears in the message window. Press the Select
key.
The message window momentarily displays
LOWER
IS SELECTED
and then
OPERATOR CONTROL
OUTPUTBIN
5
6
Press the Online/Offline key. The following prompt appears:
SAVE CHANGES?
NO
Press the Next key until YES appears. Press the Select key
and then press the Online/Offline key to place the printer
back on line, making it available for the next print job.
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Heavy paper stock, transparencies, and labels work best when they
follow the straightest path through the printer. Use the side exit and
the upper input bin for the straightest path.
To use the side media exit:
1
Pull the side media
exit away from the
printer.
2
Slide the extension
out completely.
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The stacker stacks paper face down, so jobs can be located and sep-
arated easily. A clear window on the top of the stacker allows you to
monitor work face up on its way to the stacker.
Once the Large-Capacity Output Stacker is installed, the main power
supply to the printer enters through the stacker.
To remove your print jobs from the stacker:
1
Press the Online/Offline key on the printer control panel to
take the printer off line.
2
Press the Tray Down key on the stacker and wait for the tray
to reach the bottom.
3
Open the stacker door and remove all the paper from the
stacker.
4
5
Close the stacker door. The tray will rise automatically.
Press the Online/Offline key to put the printer back on line.
❖
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3
Periodic
Maintenance
■ Routine maintenance schedule
■ Adding toner
■ Replacing the cleaning unit, ozone filter, chargers, shield plate,
and printer drum
■ Cleaning the quenching lamp, separation pawls, and transfer
corona wire
■ Clearing the maintenance message
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Routine maintenance is required to keep your printer operating prop-
erly. This chapter includes a maintenance schedule and instructions
for all basic maintenance tasks, such as adding toner, replacing dis-
posable printer parts, and cleaning specific areas of the printer.
Depending upon the number of pages printed, your printer requires
replacement of several disposable parts and cleaning of several
areas to ensure excellent print quality.
A maintenance message appears when any of these parts needs to
be replaced or cleaned. The chart on the next page covers mainte-
nance you can perform. It defines what needs to be done when each
maintenance message appears. The second chart covers mainte-
nance which should be performed only by a QMS service representa-
tive. Following the two charts are detailed instructions for all
maintenance and cleaning you should perform. Once the mainte-
nance is complete, you must clear the message. Instructions for
clearing the maintenance message are at the end of this chapter.
Printer parts may wear more or less quickly depending on use. The
following factors influence the wear:
■ Print job complexity
■ Page size and paper orientation
■ Duplex printing
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Message
Appears at Maintenance Needed
Instructions
Replace:
■ Toner cartridge
Clean:
■ Quenching lamp
Toner Out
15,000
pages
page 3-5
page 3-11
page 3-12
page 3-15
■ Separation pawls
■ Transfer corona
wire
Replace:
■ Cleaning unit
Replace:
Replace
Cleaner
30,000
pages
page 3-18
Maintenance
Due
100,000
pages
page 3-20
page 3-20
■ Main charger
■ Transfer/separation
charger
page 3-20
page 3-22
page 3-23
■ Shield plate
■ Ozone filter
■ OPC Drum
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Message
Appears at Maintenance Needed
Instructions
Replace:
■ Toner cartridge
Clean:
■ Quenching lamp
Toner Out
10,000
pages
page 3-5
page 3-11
page 3-12
page 3-15
■ Separation pawls
■ Transfer corona
wire
Replace:
Maintenance
Due
20,000
pages
page 3-20
page 3-20
■ Main charger
■ Transfer/separation
charger
page 3-22
page 3-18
■ Ozone filter
Replace:
■ Cleaning unit
Replace:
Replace
Cleaner
30,000
pages
Replace Drum 80,000
pages
page 3-23
page 3-20
■ OPC Drum
■ Shield plate
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Message
Appears at
Maintenance Needed
Replace:
Maintenance2 Due 320,000 pages
on 3825/3225
■ Development unit
■ Fusing unit
300,000 pages
on 2025
■ Paper feed rollers
Clean:
■ Inside of the drawer
■ Registration rollers
and mylar
■ Transport belt
■ Bottom plate of the
printer
Replace:
Maintenance3 Due 2,400,000
pages
■ Process fan unit
■ Registration roller unit
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The message window indicates when the printer’s toner is low.
3825 The QMS 3825 Print System uses specially developed
microfine toner to achieve excellent print quality. Always
make sure to use QMS microfine toner when replacing toner.
To replenish the toner supply, follow these directions:
The printer should be off line before toner is replaced.
1 Make sure that the printer
is off line. Grasp the sides
of the printer’s front cover
and pull it down to open.
2 Push up the latch on the
left-hand side of the
printer, and pull out the
internal compartment.
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3825/3225
3 Grasp the toner cover
with one hand so that your
thumb can press against
the release tab. Lift the
cover up and away from
the printer and set it aside.
Be careful not to spill any
toner on other parts of the
printer or on yourself.
2025
4 Remove a toner cartridge from its box and shake the car-
tridge vigorously for 10 to 15 seconds.
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3825/3225
5 Insert the cartridge at a
slant so that the round bar
on the cartridge fits into
the groove on the right-
hand side of the toner unit.
Close the cartridge over
the toner unit so that the
release tab clicks into
place.
2025
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3825/3225
6 Insert the winding handle
supplied with the toner
cartridge into the rectan-
gular notch on the side of
the cartridge.
Turn the handle clockwise
until the red line appears.
This removes the plastic cov-
ering from beneath the car-
tridge and releases the toner
into its compartment.
2025
7 Tap the top of the cartridge to release any toner that may be
sticking to the inside. Remove the cartridge and discard it.
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3825/3225
8 Replace the toner cover.
2025
9 Firmly push the internal compartment back into the printer
so that the latches and levers lock into place.
10 Close the front cover.
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The printer requires cleaning in several areas whenever you add
toner. When it is necessary to clean the inside or outside of your
printer, follow these directions:
■ Always turn off the printer before cleaning to prevent an
injury.
■ Do not use sharp objects to clean the printer.
■ Do not use cleaning solutions to clean the inside of your
printer. To prevent printer damage, use only a water-
dampened, lint-free cloth.
The quenching lamp is simple to clean. No special fluid is needed,
and cleaning only takes a few minutes with a water-dampened cloth.
The quenching lamp is visible with the printer cover open and is
located beneath the main charger. To clean the quenching lamp, fol-
low these steps:
1 Open the printer cover.
2
Firmly pull out the
quenching lamp.
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3
Wipe the top of the
quenching lamp
with a clean water-
dampened cloth.
4
5
Reinsert the quenching lamp.
Leave the front cover open for cleaning the separation pawls.
The separation pawls are attached to the fusing unit, which is located
to the left of and beneath the drum and cleaning unit compartment.
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To clean the separation pawls, follow these instructions:
3825/3225
1
Push the fusing unit
release lever to the
left and pull the fus-
ing unit out until it
stops. Place your
hand beneath the
fusing unit and
push the release
lever to the left once
again to remove it
completely from the
internal compart-
ment.
2025
2
Place the fusing unit on a level surface so that you can see
all four separation pawls.
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3825/3225
3
Push and raise
each separation
pawl to remove it
from the fusing unit.
2025
4
Clean each pawl by
wiping it with a
water-dampened
cloth.
You may need to use
a little force or a fin-
gernail to remove
any toner that contin-
ues to adhere to the
pawl. Never use any
fluid besides water to
clean the separation
pawls.
5
Replace each pawl by angling it slightly to insert it into a
slot and then pressing down to snap it in place.
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6
7
Reinsert the fusing unit by aligning it with the rails inside
the internal compartment and firmly pushing the unit until
it snaps into place.
Close the printer’s
front cover.
If you have performed preventive maintenance on the printer and
print quality remains low, the transfer corona wire may have toner on
it. Use the following instructions to clean the transfer corona wire:
1
Turn off the printer.
2
Open the printer cabinet
and remove the cleaning
guide from inside the
cabinet.
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3
Open the front cover.
4
Pull out the transfer
charger using its tab.
PULL
A2
A
1
A
4
B
5
Attach the cleaning
guide to the edge of the
transfer charger.
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6
Gently slide the clean-
ing guide (or a cotton
swab) back and forth to
clean the corona wire.
7
Carefully reinsert the transfer charger into the printer until
it is firmly in position.
8
9
Close the front cover.
Return the cleaning guide to the printer cabinet.
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The cleaning unit clears loose or excess toner from the page and the
printer’s drum. Replace the cleaning unit every 30,000 pages printed.
To replace the cleaning unit
1 Grasp the sides of the
printer’s front cover and
pull it down to open.
2 Push up the latch on the
left-hand side of the
printer and pull out the
internal compartment.
3 Locate the cleaning unit
release lever. Hold down
the side button on the
lever while turning it to
the left. Release the side
button and leave the
lever in the upright
position.
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4 Cover the drum with a piece of paper to protect it from light
and any handling damage. Remember to remove the paper
after installing the new cleaning unit.
5 Lift up the used cleaning
unit to remove it. If the
cleaning unit does not
easily come out when
lifted, check to make
sure that the release
lever on the outside of
the compartment is in
the upright position. Dis-
pose of the used clean-
ing unit properly.
6 Place the new cleaning
unit straight down into
the grooves in the
printer compartment and
ease it into place. The
cleaning unit fits in only
one direction. The clean-
ing blade and surfaces
face toward the print
drum.
7
Rotate the lever release to lock the cleaning unit back into
position.
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8 Firmly push the internal compartment back into the printer
so that the latches and levers lock into place.
9 Close the front cover.
The two chargers and shield plate are visible with the printer cover
open. The chargers are located next to the compartment handle and
the shield plate is located just above the handle. To replace these
parts
1 Make sure the printer is idle and turned off.
2 Grasp the sides of the
printer’s front cover and
pull it down to open.
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3 Firmly pull out the used
shield plate, and dispose
of it properly. Insert the
new shield plate, and
click it into place.
:
4 Pull out the used main
charger, and dispose of
it properly. Insert a new
main charger, and click it
into place.
:
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5 Pull out the used
transfer/separation
charger, and dispose of
it properly. Lower the A1
lever, and then insert a
new transfer/separation
charger, being careful
not to touch the clear
plate. Return the lever to
its original position.
PULL
A2
A
1
A
4
B
6 Close the front cover.
The ozone filter is located on the left side of the printer behind a
vented covering. To replace the filter
1 Remove the vented
cover by pushing the
latch at the top of the
cover and pulling the
cover up and away from
the printer.
O
1
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2 Remove the used ozone
filter from the cover and
dispose of it properly.
Place a new filter inside
the cover.
3 Reattach the vented
cover to the left side of
the printer and click it in
place.
O
1
The printer drum should be replaced after printing approximately
100,000 pages on the 3825 and 3225 Print Systems; every 80,000
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pages on the 2025 Print System. Since the drum is sensitive to light
and fingerprints, remember the following tips when replacing the
drum or opening the compartment containing the drum:
■ Do not expose the drum to any light brighter than normal
room light.
■ Do not expose the drum to room light for more than five min-
utes.
■ When opening the compartment containing the drum to
access another printer part, cover the drum with a sheet of
paper to help shield the light.
■ Do not touch the surface of the drum or let the drum rest on
any area that might scratch the surface.
■ Do not remove the protective wrap from the drum until
instructed to do so.
Follow these instructions to replace the printer drum:
1
Grasp the sides of the
printer’s front cover
and pull it down to
open.
2 Push up the latch on
the left-hand side of
the printer and extend
the internal compart-
ment.
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3 Locate the cleaning
unit release lever. Hold
down the side button
on the lever, and turn
the lever to the left.
Release the side
button, and leave the
lever in the upright
position.
4 Locate the develop-
ment unit release lever.
Move the lever clock-
wise until it locks into
place.
5 Remove the worn drum by pushing one side forward while
raising the other side up and out of its compartment. Dis-
pose of the worn drum properly.
6 Install a new drum (still
wrapped) by angling it
slightly and fitting one
end into the groove at
the right of the printer.
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7 Remove the protective
wrap by pulling it away
from the drum.
8 Reposition the release levers.
9 Firmly push the internal compartment back into the printer
so that the latches and levers lock into place.
10 Close the front cover.
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A maintenance message appears in the printer’s message window
when routine maintenance is due. After completing the maintenance,
you must use the printer control panel to remove the message. To
clear the maintenance message use this procedure:
1
2
Press the Online/Offline key to take the printer off line.
Press the Menu key. The message window displays the
Operator Control menu.
3
4
Press the Next key until ADMINISTRATIONdisplays on the
second line of the message window.
Press the Select key to open the Administration menu.
ADMINISTRATIONnow displays on the first line of the mes-
sage window.
5
6
7
Press the Next key until ENGINEdisplays on the second line.
Press the Select key to enter the Engine submenu.
Press the Next key until MAINTENANCE DUEdisplays on the
bottom line.
8
9
Press the Select key. ONappears on the bottom line.
Press the Next key until OFFappears on the bottom line.
10 Press the Select key to turn off the maintenance message.
11 Press the Online/Offline key to exit the menu. When the mes-
sage window displays SAVE CHANGES?, press the Next key
to change the NOto YES, and then press the Select key.
This clears the maintenance message and resets the internal
maintenance counter when you place the printer back on line.
12 Press the Online/Offline key to put the printer back on line.
❖
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This chapter covers printer problems that may occur as a result of
■ Application software
■ Computer hardware
■ Printer hardware
Printer control panel messages help you locate many problems.
When the printer needs operator assistance, the message window
displays one of the following messages:
ADJUST LCIT BIN
The large-capacity or large-large-capacity bin is not
inserted correctly.
ADJUST NUMBER
OUTPUTBIN
The specified output bin is not set, or the bin cover is
open.
ADJUST SIZE BIN
Check the specified input bin to make sure it is
inserted correctly and the cover is closed.
CLEANER ABSENT
The cleaning unit is not installed.
CLEAR DUPLEXER
JAM
Media has jammed while passing through the
duplexer.
CLEAR PAPER
EJECTION JAM
Clear jam from output areas.
CLEAR PAPER FEED Clear jam from the paper feed area.
JAM
CLEAR PAPER PATH Check the printer icon for location of jam and clear
JAM
jammed media from all highlighted locations.
CLOSE DUPLEXER
DOOR
The duplexer door is open and must be closed.
CLOSE FRONT DOOR The front door is open and must be closed.
CLOSE SIDE
DOOR(S)
One or more of the side doors is open and must be
closed.
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DEVELOPER
ABSENT
The developer unit is not installed.
DEVELOP WARNING It is nearly time to replace the developer unit
FUSER ABSENT
The fuser is missing from the engine.
LCIT COVER OPEN
Close cover on the large-capacity or large-large-
capacity input tray.
LOW TONER
It is nearly time to refill the toner
MAINTENANCE DUE Specific maintenance is due. Refer to chapter 3,
“Periodic Maintenance” for information about specific
maintenance needed.
NUMBER
The specified output bin is full.
OUTPUTBINFULL
OPC DRUM ABSENT The OPC drum is missing from the engine.
OPC WARNING
It is nearly time to replace the OPC drum
OUTPUTBIN
NUMBER JAM
Media has jammed between the printer engine and
the specified output tray.
PUT SIZE PAPER IN The specified input bin or cassette needs media of
NUMBER INPUTBIN the specified size.
REPLACE CLEANER The cleaning unit must be replaced
REPLACE OPC DRUM The OPC drum must be replaced
TONER OUT
The toner cartridge is empty.
When the printer requires service, operation stops and the message
window displays CALL FOR SERVICEfollowed by the location of the
problem and error number. Have this information available when you
call for service.
Service calls should be placed to the vendor from whom you pur-
chased the printer. If the vendor cannot provide service, see appendix
A, “QMS Customer Support.”
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The following is a list of possible printer problems and solutions.
Many problems can be corrected as you follow the steps on this list.
1
Does the printer power light come on?
YES - Go to number 2.
NO - Check the following:
■ Is the power cord plugged into both the power outlet and the
printer?
■ Is the printer’s power switch in the ON position (|)?
■ Is the power outlet working? Plug a lamp into the outlet and
see if it turns on. If not, the outlet may be faulty.
■ Does the line voltage of the power outlet match the printer’s
power requirements? See appendix B, “Technical Specifica-
tions.”
2
Can you print a start-up page?
YES - Go to question 3.
NO - Check the following:
■ Does the currently selected input bin have paper?
■ Are all printer covers closed securely?
■ Is there a paper jam? Jams locations are indicated on the
printer icon on the control panel.
3
Is the printer receiving data from the computer?
YES - Go to question 4.
NO - Check the following:
■ Check the status of the Receiving indicator. If it blinks after
the file is sent, the printer is receiving the data.
■ Print a status page from the control panel. If you are using the
serial interface, are the baud rates (speed of data transmis-
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sion) of the printer, computer, and the application the same?
See chapter 4, “Administration/Communications Submenu,”
in the system administrator’s guide.
■ If you still cannot identify the problem, contact your QMS vendor.
4
Is the printer printing codes or not printing at all when in
ESP mode (emulation sensing processor)?
YES - Check the following:
■ Reconfigure the port to the specific printer emulation of the
file you are trying to print. You can use the PS Executive
Series Utilities, the control panel, or a remote console to
change emulations.
■ If a PostScript file prints PostScript emulation statements
while in ESP mode, increase the emulation timeout with the
PS Executive Series Utility or the control panel.
■ If you continue to have problems with the ESP mode, contact
QMS Customer Technical Assurance. See appendix A, “QMS
Customer Support.”
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There are several things you can do to reduce the occurrence of
media jams.
■ Your paper, labels, and overhead transparencies must meet
the guidelines set for the printer.
■ If you have problems with paper double feeding, remove it
from the input bin and fan the edges. The sheets may be
sticking together.
■ Remove the top and bottom sheets from each package of
paper. The top and bottom sheets sometimes have traces of
glue which can cause jams.
■ Print media must be stored away from moisture and humidity.
■ Many paper manufacturers place an arrow on the label to
indicate which side should be printed first. Place paper so the
guide arrow points up. If you cannot determine which way to
place paper and you have repeated jams, remove the paper
from the input bin, rotate the stack a half turn, turn the stack
over, and put it back in the bin. Printing the proper side first
can help prevent excessive curl, which is especially important
if you are using the optional Large Capacity Output Stacker.
■ If none of the above relieves repeated paper jamming, notify
your QMS vendor.
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When a media jam occurs, the printer icon on the printer’s control
panel lights in the area closest to the jam. Frequent jams in any area
indicate that area should be checked, repaired, or cleaned. Repeated
jams may also signal that you are using the wrong weight media.
Media jams can occur in the following areas:
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To clear a jam in the upper or lower input bin
1
Grasp the upper or lower
input bin with both hands
and lift it slightly to pull it
out.
2
Pull the jammed media
gently from the media feed
area.
3
4
Replace the input bin.
Open and close the printer’s front cover to clear the jam
signal.
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When a jam occurs in the optional large-capacity bin or the optional
large-large-capacity bin, the tray inside the bin automatically moves
down.
1
If the jammed media is not
visible, go to 2. Otherwise,
do this
a
Open the large- or
large-large-capacity
bin.
b
Large-capacity only:
Move the chain guide
out of the way.
c
d
Remove the jammed
media.
Large-capacity only:
Reposition the chain
guide.
e
f
Close the top and
front covers.
Open and close front
door to clear jam
message.
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2
3
Open the cabinet door.
Turn the knob behind
the door clockwise to
release the jammed
paper.
4
5
Close the cabinet door.
Open the printer’s front
cover.
6
Pull down the jam
release lever (labeled B)
and remove the jammed
media.
The jam release lever
automatically returns to
its proper position.
7
Close the front cover.
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Follow these steps to clear a media jam from the transport areas:
1
Open the front cover and
pull down the transfer/sepa-
ration charger guide
(labeled A1).
2
If the most of the sheet of
media is visible, pull and
turn the fusing unit knob
clockwise while removing
the paper.
3
If the media is stuck at the
registration roller, turn the
roller knob counterclock-
wise, and remove the
jammed media.
4
Raise the transfer/separation charger guide back into place, and
close the front cover.
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To remove a jam from one of the output areas:
1
Gently pull out any print
media that is visible at the
upper, lower, or side exits.
2
If no print media is visible,
open the printer’s side
access doors and remove
any media.
3
Close the doors.
O
1
4
Open and close the front cover to clear the jam signal.
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The large-capacity output stacker (LCOS), which holds up to 2,750
sheets of paper, is optional for the 3825 Print System. If a paper jam
occurs in the LCOS, the Error light flashes, and the message window
on the printer control panel reads Clear Paper Ejection Jam.
To remove a jam from the optional large-capacity output stacker:
1
2
Press the Online/Offline key to take the printer off line.
Open the stacker door and lid and gently remove any visible
paper.
Check both the stacker area and the transport area.
3
4
Close the stacker door and lid.
Open the printer door above the stacker and gently remove
any visible paper; then close the door.
5
6
Clear jams from other points in the paper path, if they are
lighted on the printer icon on the printer’s control panel.
Open and close the front door of the printer to clear the jam
message.
7
Press the Online/Offline key to put the printer back on line.
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Duplexing capabilities are optional for your printer. If you have a
duplexing unit installed and a print media jam occurs in the duplex
area, follow these steps:
1
Open the cabinet door.
2
Push and turn the right-
hand knob clockwise to
release any jammed print
media.
3
Gently pull out any visible
print media.
4
Push and turn the left
knob (labeled C) clock-
wise and pull out the
jammed print media.
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5
If the jammed media
cannot be removed, push
the lever labeled D1 at the
top of the transport guide
to release the guide and
remove any media. Then
raise the transport guide
back to its correct
position.
6
7
Close the cabinet door.
Open and close the front cover to clear the jam signal.
If the start-up page ejects but is blank or if blank pages output from
the printer during a printing job, check the following:
1
Check the message window to see if it is displaying LOW
TONER or TONER OUT. Pages do not print if the printer is
out of toner or if toner is low and the Toner Low Action is set
to stop.
2
3
Be sure you removed the plastic covering from the cartridge
to release the toner.
See “Adding Toner,” in chapter 3, “Periodic Maintenance.”
If these solutions do not work, contact your QMS vendor.
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If a job partially prints, check the following:
1
Check your printer interface cable. You could have the
wrong kind of cable, or the printer may not be configured for
the correct cable and port.
In your system administrator’s guide, see chapter 2, “The Com-
munications Submenu,” for interface information and appendix B,
“Cable Pinouts,” for cable information.
2
3
Make sure no one pressed the Cancel Job key while your job
was printing.
Check the message window to see if the printer is reporting
PUT SIZE PAPER IN NUMBER INPUTBIN.
If the Paper Jam indicator lights, open the appropriate area of the
printer and clear the jam. See the previous sections on clearing paper
jams for more information. If the indicator stays on after clearing the
jam, check the following:
1
2
Open and close the printer’s front cover to clear the jam signal.
Look again in the transport areas for paper, especially if any
sheets tore when you were clearing the jam.
3
Place a service call.
Print quality problems are those related to the appearance of the
pages you have printed. These include white lines, uneven blacks,
and other print distortions.
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Listed below are several print quality problems with possible solu-
tions. Try the solutions in the sequence given. If these do not solve
the problem, place a service call.
1
2
3
Check the message window to see if it is displaying LOW
TONER. Pages may not print well if the toner is nearly gone.
Clean the transfer corona wire (see “Cleaning the Transfer
Corona Wire” in chapter 3, “Periodic Maintenance”).
Check whether printer is set to low resolution, 300 dpi, or
high resolution— 600 dpi on the 3825; 400 dpi on the 3225 or
2025 printers.
4
In a 3825 printer, confirm that you are using only QMS-
approved microfine toner.
1
2
Check the printer’s toner.
Add toner if the message window reports low toner.
The media path may be dirty. Clean or replace the main charger,
transfer/separation charger, shield plate, quenching lamp, and sepa-
ration pawls. See chapter 3, “Periodic Maintenance,” for more infor-
mation.
Place a service call.
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1
2
Replace the paper in the printer with dry paper.
If you are using transparencies, they must be recommended
for use in laser printers and able to withstand heat up to 200°
Fahrenheit.
Place a service call.
If you have a problem you can not resolve, contact your QMS vendor.
Your QMS vendor is best equipped to handle immediately any prob-
lems you may encounter. If your vendor is unable to answer your
questions, see appendix A, “QMS Customer Support.” Be prepared to
provide a complete description of the problem, and have handy a
start-up page, status page, and sample printouts if available.
❖
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This chapter guides you through several advanced printer tasks
which may need to be performed from time to time. Included are
instructions for changing the input bin sizes, changing the paper size
for the optional large-large-capacity input tray, and attaching the
optional large-capacity output stacker.
The upper and lower bins can be adjusted to accommodate different
page sizes and page orientations, including Letter, Legal, Ledger, A3,
A4, B4, A5R, B5, and Executive. Additional upper and lower input
bins may be purchased if you frequently use several page sizes. See
your QMS vendor for more information. Use the decals included with
the bins to identify page size. A screwdriver is provided in the acces-
sory box to assist you in loosening and tightening the screws. To
change the bin size use the following instructions:
1 Loosen the three
screws securing
the side and
length guides,
and remove the
guides.
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2 Move the guides to the appropriate page size and secure
each with a screw.
3 Place the appro-
priate metal page
sensing tab
(included in the
accessory box)
in the tab holder.
Make sure the
paper size and
the size on the
page sensing tab
match. If not,
irregular printing
and paper jams
occur.
4 Stick the appro-
priate page size
decal to the side
of the input bin.
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Changing the paper size for the LLCIT requires special care to avoid
damaging electrical connections. We recommend that you
✓ Evaluate your printing needs and choose one size for the LLCIT
✓ Have the service representative set the LLCIT for that size
during installation
✓ Do not alter the size setting
1
Remove the upper and lower input bins.
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2
3
Press the Tray Down
button.
As soon as the tray
moves down enough to
remove the paper, open
the door to stop the tray
movement.
4
Remove all the paper.
5
Close the door. The tray will rise to the top.
6
7
When the tray reaches the top, open the door.
Turn off the printer.
8
9
Shut the door.
Remove the metal prop plate from beneath the back corner
of the LLCIT by removing the two screws that attach it and
slipping off the plate.
Set aside the prop plate and screws to reinstall after you finish
with the tray.
10 Lift and pull the LLCIT
from the printer as you
would any input bin.
Set it gently on the floor,
being careful not to over-
extend the cable at the
back-right corner of the
tray.
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11 Unscrew the silver screw from the top back of the indicator
area cover.
12 Open the front door of the LLCIT.
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13 Unscrew the two silver screws from the front of the indicator
area cover.
14 Open the clear lid.
15 Carefully lift the indicator area cover forward to clear the
magnetic door clasp and set it gently on the floor, being
careful not to overextend the blue wire harness.
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16 Remove the clear lid.
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1
Use a pen or pencil
to set the six DIP
switches, which help
the printer sense
paper size.
The following chart
(which is also posted
on the inside of the
indicator area cover)
shows how to set the
DIP switches.
Up = 1
Down = 0
2
DIP switch #
1
3
4
5
6
Paper Size
B4
0
0
0
0
0
0
0
0
0
0
1
1
0
A4
0
0
1
1
1
1
0
1
1
0
1
1
0
0
0
0
0
1
0
0
0
0
1
1
0
0
0
1
0
0
0
0
0
0
0
A4R
11 x 8.5"
8.5 x 11"
Legal
A3
Ledger
Sizes shown in shaded cells are not available on this printer.
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The side rails must be adjusted to match the paper size you have
chosen. The steps for adjusting the right side rail are the same for all
sizes. The steps for the left rail differ according to the paper size. Fol-
low the steps for the right side, then check the chart to see which set
of instructions to follow for the left side. After adjusting both sides, skip
to “Reassemble the LLCIT,” on page 5-17.
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1
Remove the front and rear thumb screws on the right rail.
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2
Click the silver top section of the side rail into the notch for
the paper size you want.
.
3
Slide the rail until the front notch lines up with the proper
size and the screw hole lines up with the matching hole.
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4
Adjust the back of the rail until the slot lines up with the
matching size indicator and the screw hole is visible.
5
Reinsert the thumb screws.
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When you adjust the left side rail, check this chart to see which set of
instructions to follow. Once you have changed the left side rail, skip to
“Reassemble the LLCIT” on page 5-17.
From this size Letter Ledger Legal A3
A4
B4
To this size
Letter (11" x 8.5")
Ledger (11" x 17")
Legal (8.5" x 14")
A3 (297 x 420 mm)
A4 (210 x 297 mm)
B4 (250 x 327 mm)
None
A
A
C
C
C
C
C
C
A
A
A
B
B
None
A
B
B
A
A
B
B
A
B
B
A
None
None
C
C
■ Left Side Rail - A Instructions
To change from any US size or B4 to any US size or B4:
a
Repeat steps 1 through 5 of “Adjusting the Right Side
Rail” for the left side.
b
Then skip to page 5-17.
■ Left Side Rail - B Instructions
To change from any US size or B4 to A3 or A4, you must remove
the left side rail from the tray. Follow these steps:
a
Remove the front and rear thumb screws.
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b
Remove the
three black
screws from
the silver top
section of the
side rail.
c
d
Lift the end of
the size
indicator bar at
top rear.
Remove the
silver section
of the side rail.
e
f
Disconnect the keyring-type fastener at the bottom of the
chain guide.
Tilt and
remove the
side rail.
g
h
Reattach the chain guide.
Skip to “Reassemble the LLCIT” on page 5-17.
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■ Left Side Rail - C Instructions
To change from A3 or A4 paper to any US size or B4, you must
install the left side rail in the tray. You should find two sections of
the side rail, one black and one silver, three black screws, and
two thumb screws stored in the printer’s storage cabinet.
a
Disconnect the keyring-type fastener at the bottom of the
chain guide.
b
c
Tilt the side rail into the left side of the tray.
Lift the left end of the size indicator bar at top rear out of
the way, and set the silver top section of the side rail in
place, fastening it with its three black screws.
You may need to push the side rail above its normal position
to attach the front screw while avoiding the nearby punched
metal tab. Once attached, the rail rests under the tab.
d
Align the side rail for the proper paper size and insert the
two thumb screws.
e
f
Lower the size indicator bar into place.
Reattach the chain guide.
g
Proceed to “Reassemble the LLCIT” on the next page.
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2
Replace the indicator area cover by aligning it in front of the
body and sliding it straight back, being careful that the mag-
netic door catch is accessible and that the tongues at the
back of the cover are inside the housing.
3
Reinsert the three silver screws you removed when access-
ing the DIP switches.
4
5
Close the lid and the door, making sure the door snaps shut.
Insert the LLCIT as you would any paper cassette, lining up
the guides with the support tails and sliding the LLCIT until it
snaps into place.
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6
7
Reinstall the prop place you removed at the outset of this
process.
Add paper, making sure the feed edge is appropriate for the
paper size you have chosen.
Check the chart on page 2-10 to find the proper feed edge. Make
sure you remove the top and bottom sheets and follow the paper
manufacturer’s instructions about which side to print first.
8
9
Reinsert the upper paper cassettes.
Turn on the printer and wait for the tray to rise.
The Large-Capacity Output Stacker, which is an option for the 3825
Print System. stacks up to 2,750 sheets of 24 lb (90 g/m2) paper in
letter or A4 size.
Because changes are needed to the system table before the LCOS
can be installed, only a QMS-authorized service representative can
make the initial installation.
Once the initial installation is complete, it is easy to attach and
remove the stacker, if necessary. Remember:
■ You must change the power cord connections every time you
attach or remove the stacker.
■ You must use the stacker power switch as the main switch for the
entire print system whenever the stacker is attached.
Once the system table has been prepared to handle the LCOS, follow
these directions:
1
2
3
Turn off and unplug the printer.
Line up the pegs on the stacker with the slots on the printer.
Rock one side up so the peg catches. Then rock the other
side so it catches.
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4
5
6
Attach the cable on
the rear of the stacker
to the adjacent port on
the rear of the printer.
Attach the supple-
mental power cord
from the stacker to the
printer.
Attach the main power
cord from the stacker
to the power supply.
7
8
Turn on the printer power switch.
Turn on the stacker power switch. The stacker power switch
is now the main power switch for the printer.
❖
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Several sources of help and information are available, depending on
the type of help you need:
Your local vendor (the one from whom you bought the printer) may be
best equipped to help you. Your vendor has specially trained service
technicians available to answer questions and the equipment to ana-
lyze your printer problems.
Often, “printing” problems have more to do with the application being
used than with the printer. In this case, the application vendor or man-
ufacturer is the best source of help.
Q-FAX, a QMS information retrieval service, provides application
notes, technical support notes on common printing problems, and
information about printer specifications, options, accessories, con-
sumables, and prices.
In the United States and Canada, call (800) 633-7213 to reach Q-
FAX. In all other countries, call (334) 633-3850. When you call, have
your fax number handy or place the call from your fax machine’s
handset.
You can choose to have either a directory of currently available docu-
ments on a particular topic or a specific document sent to you. The
first time you call, request the directory by pressing 2 on your phone
or fax keypad when prompted. Then call back to request specific doc-
uments. You can order up to three documents per call.
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The QMS Corporate Bulletin Board System (BBS) contains technical
support notes, application notes, drivers, patches, and utilities. If you
have technical questions that do not require an immediate reply, you
may leave them on electronic mail for the Sysop (System Operator).
The bulletin board [(334) 633-3632] operates at 1200, 2400, 9600,
and 14400 baud, 8 data bits, no parity, 1 stop bit, with XMODEM,
YMODEM, and ZMODEM capabilities. Contact QMS Customer Tech-
nical Support for more information about the bulletin board.
Through CompuServe, you can ask general, non-technical questions,
share information with other users, and access printing information
and programs. When you use CompuServe, go qmsprinttakes
you directly to the forum where QMS is located. The QMS library sec-
tion contains application notes, drivers, utilities, technical information,
and announcement files.
The QMS server provides access to technical reports, new product
announcements, a trade show schedule, and other general informa-
tion about QMS.
You can access the QMS server via any one of the many web viewers
available to Internet users. If you don’t have access to a web viewer,
we recommend the NCSA Mosaic web viewer (Mosaic is at
ftp.ncsa.uiuc.edu). The QMS home page is at http://www.qms.com/.
The QMS ftp resource is ftp.qms.com.
QMS Customer Technical Assurance is available from 7 am to 6 pm,
Central Standard Time, at (334) 633-4500 (US). You can also fax
questions to CTA at (334) 633-3716 (US). Please indicate whether
you would like a faxed or a phoned reply.
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If you call for assistance, have the following information ready so our
technicians can help you more quickly:
■ Your phone number, fax number, and shipping address
■ A description of the problem
■ The printer model and serial number
■ The type of host computer you are using
■ The type and version of operating system you are using
■ The interface your are using, and, if serial, the protocol
■ The application and version you are using
■ The emulation you are using
■ Your printer firmware version (listed on status and start-up pages)
1 (800) 762-8894
1 (800) 858-1597
Call for service information and maintenance pricing
for repair of all QMS printers and printers of various
other manufacturers
On Site Service and Depot Repair Information
7 am to 7 pm Central Time
1 (334) 633-4300
Extension 2530
Spare Parts Ordering and Information
8 am to 5 pm Central Time
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United States/
Latin America
QMS, Inc.
One Magnum Pass
Mobile, AL 36618
(334) 633-4300
Product Information: (800) 523-2696
OEM Information: (800) 631-2692
Consumables: (800) 777-7782
Fax: (334) 633-4866
E-mail: [email protected]
Latin America Fax: (334) 639-3347
Asia-Pacific
Canada
QMS Asia-Pacific
Melbourne 61 (3) 899 5777
Sydney 61 (2) 901 3235
Tokyo (81) (3) 3437 4030
QMS Canada, Inc.
9630 Rte. Trans-Canadienne
Saint-Laurent, Québec H4S 1V9
Telephone: (514) 333-5940, (800) 361-3392
Fax: (514) 333-5949
National Service: (800) 268-4969
National Service Fax: (905) 673-7676
Offices in Ottawa, Québec City, Toronto, and Vancouver
Europe,
Middle East,
Africa
Düsseldorf (49) 211/596 1333
London (44) 1 784 442255
Maarssen (31) 3465 51 333
Paris (33) (1) 4107 9393
Stockholm (46) (8) 725 5680
❖
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Printer
Engine
QMS 3825
QMS 3225
QMS 2025
Ricoh M38
Ricoh M32
Ricoh M20
Duty Cycle
(Maximum)
200,000 pages
per month
200,000 pages
per month
100,000 pages
per month
Type
The basic printer is a table-top page printer. The
expanded model with added options is a floor-standing
page printer.
Print Method
Print Speed
Laser beam scanning; dry electrophotographic printing
Up to 38 single-
Up to 32 single-
Up to 20 single-
sided pages per sided pages per sided pages per
minute; up to 17 minute; up to 16 minute; up to 10
(letter or A4-size
paper)
double-sided
double-sided
double-sided
pages per minute pages per minute pages per minute
Resolution
Toner
300x300 dpi
600x600 dpi
300x300 dpi
400x400 dpi
300x300 dpi
400x400 dpi
Dry, microfine, in Dry, in user-
user-replaceable replaceable
cartridges
Dry, in user-
replaceable
cartridges
cartridges
Toner Cartridge
Life
15,000 pages
per cartridge;
30,000 pages
per kit
15,000 pages
per cartridge;
30,000 pages
per kit
10,000 pages
per cartridge;
20,000 pages
per kit
normal (5%) page
coverage on letter-
size pages
Warm-Up Time
Less than 3 minutes from cold start
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Printer
QMS 3825
QMS 3225/2025
Basic Model
Dimensions
Basic Model
Without paper trays:
WxDxH
Without paper trays:
WxDxH
23" x 25.4" x 29.5"
585 mm x 645 mm x 750 mm
23" x 26.4" x 27.5"
584 mm x 671 mm x 699 mm
With paper trays:
WxDxH
With paper trays:
WxDxH
38" x 25.4" x 29.5"
965 mm x 645 mm x 750 mm
37.4" x 26.4" x 27.5"
950 mm x 671 mm x 699 mm
Full System
Full System
(Duplexer, System Table,
Large-Capacity Input
Tray)
(Duplexer, System Table,
Large-Capacity Input
Tray)
Without paper trays:
Without paper trays:
23" x 25.4" x 49.6"
23" x 26.4" x 49.6"
585 mm x 645 mm x 1260 mm
584 mm x 671 mm x 1260 mm
With paper trays:
With paper trays:
38" x 25.4" x 49.6"
37.4" x 26.4" x 49.6"
965 mm x 645 mm x 1260 mm
950 mm x 671 mm x 1260 mm
Full System with Options
Full System with Options
With Large-Large-Capacity
Input Tray
With Large-Large-Capacity
Input Tray (3225 Only)
37.4" x 26.4" x 49.6"
38" x 25.4" x 49.6"
965 mm x 645 mm x 1260 mm
950 mm x 671 mm x 1260 mm
With Large-Capacity Output
Stacker
51.75" x 25.4" x 49.6"
1314 mm x 645 mm x 1260 mm
With Large-Large-Capacity
Input Tray and Large-
Capacity Output Stacker
51.75" x 25.4" x 49.6"
1314 mm x 645 mm x 1260 mm
Standard unit — 208 lbs (94 kg) Standard unit — 187 lbs (85 kg)
Weight
Full system — 351 lbs (159 kg)
LLCIT — 42 lbs (19 kg)
Full system — 330 lbs (150 kg)
LLCIT (3225) — 42 lbs (19 kg)
LCOS — 55 lbs (25 kg)
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Emulations
PostScript — Level 1 compatibility mode and Level 2
HP PCL 5 (with HP-GL/2)
HP-GL 7475A/7550A
Lineprinter
CCITT
LN03 Plus (Standard on 3825, Optional on 3225/2025)
imPRESS (Standard on 3825, Optional on 3225/2025)
Support for downloadable optional emulations, including
QUIC II
Fonts
39 resident PostScript fonts that can be scaled from 4
points upward and rotated to any angle in 1° increments; all
typefaces have multilingual character sets
7 resident bitmap HP PCL5 fonts in 25 symbol sets each, 12
resident scalable HP PCL5 fonts in 35 symbol sets each,
and 20 resident HP-GL symbol sets
Support for Type 1 and Type 3 host-resident downloadable
PostScript fonts
Support for optional Kanji Japanese fonts
Interfaces
AppleTalk, RS232, and Centronics parallel interfaces
Support for an optional network interface
3825 — Optional SCSI interface (support for up to 6
external hard disks)
3225/2025 — SCSI interface (support for up to 6 external
hard disks)
(For hard disk specifications see Q-FAX document 6502,
“QMS-tested SIMMs and Hard Disks.” Appendix A, “QMS
Customer Support,” tells how to access Q-FAX documents.)
Memory
Type
3825 — 32 MB RAM standard
3225/2025 — 16 MB RAM standard upgradable to 32 MB
RISC controller
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Power
3825
3225/2025
Requirements
110 V model 88-132 VAC; 50/60 +/-3 Hz 99-122 VAC; 59.4 to 60.6 Hz
220 V model 187-264 VAC; 50 +/-3 Hz
Power
198-242 VAC; 49.5 to 50.5 Hz
Consumption
(full system)
110 V model 1400 W, 12A
220 V model 1400 W, 7A
1200 W, 10A
1150 W, 5A
Noise Level
Idle maximum: 45 dB (A)
Printing maximum:
3825 — 57 dB(A)
3225 — 55 dB(A)
2025 — 55 dB(A)
Ozone Density
The printer emits less than 0.1 parts per million
(ppm) of ozone maximum with a 100% duty cycle for
8 hours of continuous operation.
Relative Humidity
Printing: 20-80% RH (non-condensing)
Storage: 15-95% RH (non-condensing)
Temperature Range
Printing: 50° to 90° F (10° to 32° C)
Storage: -4° to 109° F (-20° to 43° C)
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Input bin
Media types
Amount
Sizes
Standard upper
Paper
250 sheets
A4, A5R, B5,
Labels
Executive, Letter
Transparencies
Standard lower
Paper
Labels
Transparencies
250 sheets
A3, A4, A5R, B 4, B5,
Executive, Ledger,
Legal, Letter
Optional Large-
Capacity
Paper
Paper
1,000 sheets
2,500 sheets
A4, A5R, B 4, B5,
Legal, Letter
Optional Large-
Large-Capacity
A3, A4, B4, Letter,
Legal, Ledger
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Output bin
Media types
Amount and
Direction
Sizes
Standard upper
Paper
Labels*
250 sheets,
face down
A3, A4, A5R, B 4,
B5, Executive,
Transparencies*
Ledger, Legal, Letter
Standard lower
Standard Side
Paper
Labels*
Transparencies*
250 sheets,
face down
A3, A4, A5R, B 4,
B5, Executive,
Ledger, Legal, Letter
Paper
Labels*
100 sheets,
face up
A3, A4, A5R, B 4,
B5, Executive,
Transparencies*
Ledger, Legal, Letter
Optional Large-
Capacity Output
Stacker
Paper
20-lb (75 g/m )
24-lb (90 g/m )
face, down
2,750 sheets
2,400 sheets
A4, Letter
2
2
The following table lists the size, imageable area, and feed direction
of all supported media:
Media
Media Size
Inches
Imageable Area
Millimeters Inches Millimeters
Feed
Edge
11.75 x 16.50 297 x 420
8.27 x 11.75 210 x 297
11.38 x 16.22 289 x 412
7.93 x 11.38 202 x 289
Short
Long
Short
Short
Long
Long
Short
A3
A4
5.83 x 8.27
148 x 210
5.51 x 7.96
9.53 x 12.57 242 x 319
6.86 x 9.81 174 x 249
140 x 202
A5R
B4
9.85 x 12.88 250 x 327
7.17 x 10.12 182 x 257
10.50 x 7.50 267 x 190
11.00 x 17.00 279 x 432
B5
10.33 x 7.33 262 x 186
10.67 x 16.67 271 x 424
Executive
Ledger
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8.50 x 14.00 216 x 356
8.50 x 11.00 216 x 279
8.17 x 13.67 208 x 348
8.17 x 10.67 208 x 271
Short
Long
Legal
Letter
Your QMS vendor can provide consumables for your QMS Print Sys-
tem, or you can call (800) 777-7782 to order consumables in the U.S.
Various factors can affect a printer’s warranty. Two important ones are
consumables and electrostatic discharge. Read your printer warranty
carefully and then store it in a safe place.
The use of non-QMS consumables and/or accessories alone does
not affect either your warranty or any maintenance contract you may
have purchased. However, if QMS printer failure or damage is found
to be directly attributable to the use of non-QMS consumables and/or
accessories, QMS will not repair the printer free of charge. In this
case, standard time and material charges will be applied to service
your printer for that particular failure or damage. QMS recommends
that you use only QMS consumables and accessories to support your
printer. To order QMS consumables and accessories in the U.S., call
(800) 777-7782. In all other countries, check appendix A, “QMS Cus-
tomer Support,” for the QMS office closest to you.
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If an anti-static wrist strap is provided in your printer option kit,
attach one end of it to your wrist and the other end to any convenient
electrical ground. The bare metal chassis of equipment, such as on
the back of a computer, is suitable if it is plugged in but turned off.
Never attach the wrist strap to any piece of equipment with an electri-
cal current present. Turn off all power switches first. Plastic, rubber,
wood, painted metal surfaces, and telephones are not acceptable
grounding points. The printer isn't an acceptable grounding point
because it must be unplugged before you perform these tasks.
If you don’t have an anti-static wrist strap, discharge your body’s
static electric charge by touching a grounded surface before you han-
dle any printer boards or components and before removing the con-
troller board cover. If you must walk around before completing your
task, discharge your body's static electric charge again before touch-
ing the printer controller board.
Handle circuit boards carefully by the edges. Incidental and conse-
quential damages caused by not discharging electrostatic buildup can
affect your printer warranty.
❖
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This appendix lists the supported Document Option Commands
(DOC) for your QMS 3825/3225/2025 Print System. These com-
mands are grouped by feature type.
Each command is preceded by either a DOC statement (%%) or an
IncludeFeature statement (%%IncludeFeature). See the QMS
Crown Document Option Commands manual for information on how
to use each command.
In addition, this appendix provides instructions for using new Docu-
ment Option Commands and updated information on using several
that have been revised since the most recent edition of the QMS
Crown Document Option Commands manual, QMS Part Number
1800216-001D. The information in this appendix is the most current.
Print copyright statement
Print document creator
Print creation date and time
Print current date
%%CopyRight:
%%Creator:
%%CreationDate:
%%Date:
Print document owner
Print document host
Print routing information
Print document title
%%For:
%%Host:
%%Routing:
%%Title:
Print version and revision
Print header page
Print trailer page
%%Version:
%%IncludeFeature:header
%%IncludeFeature:trailer
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Select enhanced resolution
Expand plot
Select original paper size
Select pen width and color
Select plotter
Reverse image
Scale the image
Shift the origin
%%IncludeFeature:enhanced
%%IncludeFeature:expand
%%IncludeFeature:size
%%IncludeFeature:pen
%%IncludeFeature:plotter
%%IncludeFeature:reverse
%%IncludeFeature:scaling
%%IncludeFeature:origin
**Enable scalable fonts
**Install object
%%IncludeFeature:scalablefonts
%%IncludeFeature:install
**Remove object
%%IncludeFeature:remove
%%IncludeFeature:removeresource
%%IncludeFeature:font
%%IncludeFeature:fontid
%%IncludeFeature:symbolset
**Remove resource
**Select default font
**Select default font ID
**Select symbol set
**Set carriage return to CR+LF %%IncludeFeature:criscrlf
**Set linefeed to CR+LF %%IncludeFeature:lfiscrlf
**Set number of lines per inch %%IncludeFeature:linesperinch
**Set point size
**Resource
%%IncludeFeature:pointsize
%%IncludeFeature:resource
Select font for current job
Set point size for current job
Specify character map type
Number lines
%%IncludeFeature:font
%%IncludeFeature:pointsize
%%IncludeFeature:map
%%IncludeFeature:number
%%IncludeFeature:tabs
Set tabs
Set linefeed to CR+LF
Set carriage return to CR+LF
Set formfeed to CR+FF
Wrap lines
%%IncludeFeature:lfiscrlf
%%IncludeFeature:criscrlf
%%IncludeFeature:ffiscrff
%%IncludeFeature:autowrap
%%IncludeFeature:linesperpage
Set number of lines per page
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Set margins
**Set orientation
%%IncludeFeature:lpmargins
%%IncludeFeature:lporientation
Start decompression
Set encoded byte flag
Set end of block
Set line end
%%ImageData
%%EBAMode
%%BlockEnd
%%LineEnd
Eject page
%%PageEnd
Set image position
Invert image
%%ImagePosition
%%InvertImage
**Set dpi for image expansion %%DPI
Set data compression
Reverse bits
End print job
%%Compression
%%BitReverse
%%JobEnd
Set image size
Set image rotation
%%ImageSize
%%Rotation
Select PostScript level
%%IncludeFeature:languagelevel
Logical page orientation
Duplex print jobs
%%IncludeFeature:pageorientation
%%IncludeFeature:duplex
**Number up printing
Offset logical page
**Print borders
%%IncludeFeature:pagegrid
%%IncludeFeature:pageoffsets
%%IncludeFeature:border
Scale logical page
Booklet printing
**Print background images
Set printer resolution
Print page range
%%IncludeFeature:pagescaling
%%IncludeFeature:booklet
%%IncludeFeature:background
%%IncludeFeature:resolution
%%IncludeFeature:pagerange
%%IncludeFeature:collate
Collate print job
Logical page size
Select number of copies
%%IncludeFeature:pagesize
%%IncludeFeature:numcopies
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Select paper
%%IncludeFeature:input
Select output bins
Select orientation
Select emulation
Logical margins
**Select print mode
%%IncludeFeature:output
%%IncludeFeature:orientation
%%IncludeFeature:emulation
%%IncludeFeature:margins
%%IncludeFeature:quality
**New layout command
%%IncludeFeature:newlayout
Identify product
Control line wrap
Specify default paper size
Control transformation point
%%IncludeFeature:product
%%IncludeFeature:autowrap
%%IncludeFeature:paper_size
%%IncludeFeature:
paper_size_override
Adjust image horizontally
Adjust image vertically
Set power-up configuration
%%IncludeFeature:xorigin
%%IncludeFeature:yorigin
%%IncludeFeature:reset_override
Several of the Document Option Commands supported by your
printer are new or updated in their function. Check this list first. If the
command you need is not documented here, then check the QMS
Crown Document Option Commands Manual.
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The new DPI command for CCITT groups 3 and 4 is supported on
your printer. All supported CCITT commands are outlined in chapter
5, “Emulations,” of your system administrator’s guide.
Function
Syntax
Sets the print resolution (dots per inch) to match the
scanned resolution of the original image.
%%DPI (horizontal vertical)
horizontal
vertical
Identifies the horizontal resolution
Identifies the vertical resolution
Default
Notes
Currently selected print system resolution
This command can also be used to scale the image.
DPI resolutions above the original scanned resolution
will reduce the image while DPI resolutions below the
original scanned resolution will enlarge the image.
Function
Specifies the default orientation of the lineprinter
document images before they are placed on the sheet.
Syntax
%%IncludeFeature:lporientation(value)
value
Variable
Range
Portrait
Landscape
Default
Portrait
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Notes
Portrait orientation has the y axis parallel to the long
edge of the page. Landscape orientation has the y axis
parallel to the short edge of the page.
This command applies only to the Lineprinter
emulation. Lineprinter page orientation can be set only
through the Administration/Emulations/Lineprinter
menu or through this DOC.
The lineprinter’s default orientation is specified through
the printer’s menu and this default setting overrides the
standard pageorientation DOC.
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This section covers updated information about two document format-
ting commands and complete information about two new commands.
■ Number-up Printing, update only, affects PCL 5 use only.
■ Print Borders, a new command useful in many emulations.
■ Background, update only, affects only jobs created for a
2025 or 3225 Print System and now being printed on a 3825
Print System.
■ Print Quality, a new command which allows you to select
print intensity.
Number-up printing, enabled in QMS DOC with the %%IncludeFea-
ture:pagegrid command, has a small change in functionality, which
affects the PCL 5 emulation only.
Number-up printing allows you to save paper and speed up printing by
placing more than 1reduced-size image on a page. For instance, 4-up
printing would print 4 page images on 1 page. The PCL 5 emulation
prints reliably only in exact resolutions of 300 or 600 dpi. Because the
size is changed in number-up printing, the relative number of dots per
inch is also changed, and PCL 5 jobs may produce unexpected results.
We recommend that you print a test page using the %%IncludeFea-
ture: pagegrid command before using it for a major job.
Border — The rectangles formed after applying the physical sheet
size, orientation, margins, number of rows and columns, and the row
and column spacing (in that order) are called logical page spots.
When borders are selected, they are drawn at the logical page spot.
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Logical page — The image that is produced by the emulation (also
called logical sheet). When no layout is selected, it corresponds to the
physical page (the paper size or paper type), but when a complex lay-
out is selected, it is one of the images that gets mapped to a physical
page within the borders.
Margins — The portion of the physical page around the edges of the
paper where no imaging will take place.
Page grid — The placement of logical pages as tiles on the physical
page.
Page spot — Each of the resulting rectangles after applying the fol-
lowing steps when a layout is specified:
1
2
3
4
Choose a paper size.
Orient the paper size.
Obtain a smaller rectangle by carving out the margins.
Divide up the resulting rectangle according to the geometry
specified by the %%IncludeFeature:pagegrid or
%%IncludeFeature:booklet commands.
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Function
Draws a border at the page spot. The width of the
border (thickness of the stroke) is given by the value
whose units are centipoints (1/7200"). The
outside of the border corresponds to the rectangle
defined by the page spot so the thickness of the
border is entirely within the page spot.
Syntax
%%IncludeFeature:border(value)
value
Variable
Range
0 to 7200 centipoints (0 to 1 inch)
0
Default
Notes
1 centipoint = 1/7200" (.0001388 inch)
0 or no value indicates that borders are not drawn.
When scaling is specified, the logical page is
guaranteed to fit inside the page spot and border,
preserving its proportions (or aspect ratio). When
scaling is not specified the logical image will most likely
be larger than the page spot, so the logical page will be
clipped to the size of the page spot. In this case, the
upper left corner of the logical page will be visible
(unless the DOC %%IncludeFeature: pageoffsets is
specified to displace the logical page with respect to the
page spot). This command is useful for separating
logical pages when the %%IncludeFeature:pagegrid
or %%IncludeFeature:booklet command is enabled.
These examples show that by altering the margin values and inner
spacing values, you can change the width, the height, and positioning
of the borders. The resulting rectangles (borders) in these examples
are
■ Not the logical pages.
■ Also called page spots.
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The borders in Example A are 72 centipoints wide (1/100 inch).
Example A
%!
%%Title: Border (72 centipoints)
%%IncludeFeature: emulation(postscript)
%%IncludeFeature: pagesize(letter)
%%IncludeFeature: border(72)
%%IncludeFeature: margins(1800 1800
1800 1800 off)
%%EndComments
The borders in Example B are 1800 centipoints wide (1/4 inch).
Example B
%!
%%Title: Border (1800 centipoints)
%%IncludeFeature: emulation(postscript)
%%border(1800)
%%IncludeFeature: margins(1800 1800
1800 1800 off)
%%EndComments
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The borders in Example C are 7200 centipoints wide (1 inch).
Example C
%!
%%Title: Border (7200 centipoints)
%%IncludeFeature: emulation(postscript)
%%border(7200)
%%IncludeFeature: margins(1800 1800
1800 1800 off)
%%EndComments
Because of improved print resolution on the QMS 3825 Print System,
jobs created for the QMS 3225 or 2025 Print Systems and now being
run on the 3825 Print System may not print as expected.
Background and foreground resolution must match to produce
expected results. If a background image, such as a watermark, was
created for a QMS 3325 Print System at its 400 dpi resolution, it will
conflict with the 600 dpi resolution on the foreground material.
The conflict can be solved in either of two ways:
■ Delete the resolution setting from the old file so it will print at
the new printer’s default resolution.
■ Specify a new resolution for the old job so that it matches the
resolution on the related foreground job.
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This command allows you to set the intensity of your print output,
choosing a norma, l light, or dark mode.
Function
Specifies whether the printer will use normal, light, or
dark mode on the print job.
Syntax
%%IncludeFeature:quality(value)
value
Variable
Range
normal
dark
light
Default
normal
A session is a means of grouping multiple documents, including doc-
uments created in different emulations, to form one larger document
which can be treated as a single entity by QMS Crown printers. To
avoid confusion over terminology, we’ll use these definitions when
discussing Sessions:
■ Subjob — what we would normally call a document; that is, a sin-
gle print job in any supported page description language.
■ Document — a group of smaller jobs, combined through QMS
sessions Document Option Commands, to apply global printing
attributes.
■ Session — the QMS DOC mechanism for applying global printing
attributes to multiple documents.
Despite their different printer description languages, subjobs can be
combined in a single session that maintains global features, such as
duplex mode, copy count, document layout, and collation. A session
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also gives you the flexibility to override the major document’s global
printing attributes for one or more subjobs.
Some printer description languages support language-specific
markers which work well when the complete document is composed
of a single printer description language generated by a single
application. However, language-specific markers do not work very
well when you need to create a document from files using multiple
printer description languages. In such cases, high-level document
manipulation applications find it difficult to deal with markers without
taking into account the language and semantics of the
language-specific delimiters.
Sessions solve that difficulty by offering a language-independent
means of combining multiple subjobs.
Here are some examples of applications for which you might want to
use sessions:
■ To print “wild card” file selections on UNIX or VMS computer
systems.
■ To print the chapters of a technical manual, such as this one,
as a single document.
■ To print a series of different monthly, weekly, or yearly reports
as a batch process.
A session is invoked by the DOC %%Session command.
Language-independent delimiters included in the command allow any
data acceptable to an emulation, including 8-bit data, to be trans-
ferred to the printer without terminating documents or subjobs early
and out of context.
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The %%Session command must
■ Be placed at the beginning of the data stream of a document
to delimit the session boundaries.
■ Precede all of the data that belongs to an individual subjob.
This will ensure that the command is not saved in the actual
data stream that is passed to a language or emulation.
Some host applications add DOC commands at the beginning of a
document’s data stream before transmitting a job to the QMS Crown
printer. If you do not ensure that such features are completely dis-
abled, the processing of the %%Session command will be termi-
nated, and unexpected results may be printed.
Alternatively, if FTP is used to transmit a document to a QMS Crown
printer supporting the %%Session command, the following FTP com-
mand must be entered prior to sending a file to the printer:
cd no_doc_cmds
The default mode of the FTP protocol for the QMS Crown printer adds
network addressing information, in the form of DOC commands, to
the start of a job and this data would also terminate the session.
Since each subjob may use a different end-of-subjob argument, the
%%Session: ... command sequence must be inserted at the begin-
ning of each subjob to specify the end-of-subjob argument for that
particular subjob.
Function:
Syntax:
Notes:
Signal the start of a subjob within a session.
%%Session: mode argument terminator
The %%Session command provides two methods to
signal the end of a subjob, end by count and end by
delimiter string. Both methods may be used within one
document, but each subjob may only use one method.
Parameter:
mode argument
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Purpose:
Default:
Range:
Specify the argument of the %%Session command.
none (job does not consist of subjobs)
■
0 length
Specifies the byte count for the end of subjob.
The maximum possible value is 2147483647. A
length of 0 means ignore the byte count termi-
nator. The length excludes the %%Session
command
■
■
2 delimiter string
Specifies the host-supplied delimiter string for
the subjob boundary.
4 delimiter string
Specifies the host-supplied delimiter string for
the subjob boundary. After detection of the
string, all characters up to the next occurrence
of a terminator, or up to 256 characters for the
line, are absorbed.
Notes:
■
End by Count
You can specify how many bytes are contained in the
current subjob. After the printer reads the required
number of bytes within the current document, the
printer knows that it has reached the end of the sub-
job. Any data which comes after this point, within the
same connection, is treated as the beginning of the
next subjob.
■
End by Delimiter String
You can specify a delimiter string to detect the end of a
subjob. Make sure that the specified delimiter string
does not exist in the actual content of the subjob,
however, because it will end the subjob and treat all
remaining data as a new subjob.
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Parameter:
Default:
terminator
none
Range:
■
■
■
<CR> carriage return
<LF> line feed
<CR><LF> carriage return plus line feed
Notes:
One or more ASCII space characters must be used to
separate each item. Any extra characters between the
argument and the terminator are discarded.
At the start of a document data stream, the printer examines the initial
bytes of data to see if it can match the %%Session: ... string. If the
string is found, the mode and argument parameters are extracted to
determine what kind of session matching is desired. If the initial bytes
for the document do not match %%Session: ... or if there are errors
in the mode and argument parameters to the command, the printer
will act as if the command is not present in the job and default to the
use of language-specific terminators to end subjobs for the remainder
of the document.
If a valid %%Session command is encountered, the printer pro-
cesses all of the data up to the end of that subjob. Once the subjob
terminates and more data arrives from the host computer, the printer
checks again to see if the subsequent data consists of a new
%%Session command to start the next subjob. Again, if the text at
the start of the subsequent subjob does not match %% Session: ...
or if there are errors in the mode and argument parameters to the
command, the printer will act as if the command is not present in the
job and default to the use of language-specific terminators to end the
subjobs for the remainder of the document.
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For the end-by-count method of signaling the end of a subjob using a
length, the byte count begins after the terminator following the
%%Session: ... sequence. For example, counting starts with %! as
the first 2 bytes in the following example:
%%Session: 0 65535
%!
%%IncludeFeature: emulation(postscript)
...
...
To group the three subjobs in the following example into a document
using the end-by-delimiter string method, the new combined data
stream may look like this:
%%Session: 5 null
%!
%%IncludeFeature: emulation (postscript)
%%EndComments
...
PostScript data
%%EndSubJob
%%Session: 4%%End2ndSubJob
%!
%%IncludeFeature: emulation (pcl5)
%%EndComments
...
PCL 5 data
...
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%%End2ndSubJob
%%Session: 4%%End3rdSubJob
%!
%%IncludeFeature: emulation (impress)
%%EndComments
...
imPRESS data
...
To further clarify subjob terminators, let’s look at the following exam-
ple. If you want to group the three subjobs into a document using the
%%session command with subjob terminators, the new combined
data stream may look like the following example.
%%Session
Session
%%Session: 0 0
%%Session: 1 null
%%Session: 4 %%EndSubJob
%!
%%IncludeFeature: emulation (postscript)
%%EndComments
...
PostScript data
...
%%EndSubJob
%%Session: 0 7213
%%Session: 2 null
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%%Session: 4 %%End2ndSubJob
%!
%%IncludeFeature:emulation (pcl5)
EndComments
...
PCL 5 data
...
%%End2ndSubJob
%%Session: 0 0
%%Session: 2%%End3rdSubJob
%!
%%IncludeFeature:emulation (impress)
%%EndComments
...
imPRESS data
...
The %%IncludeFeature:newlayout command is the mechanism
that allows groups of subjobs to use the same layout features. A lay-
out may be specified once for an entire document or altered for indi-
vidual subjobs using the %%IncludeFeature:newlayout command.
Collation range is a group of consecutively delivered pages to which
the same settings of collation and offset parameters apply. When col-
lation is On, the set of pages can match the collation range. But when
collation is Off, collation range and set are not the same.
If collate is on, the set is one copy of all pages in the document. If col-
late is off, the set consists of all the copies of a single page in a docu-
ment.
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Function:
Used when a document has more than one subjob and you
want to control whether different subjobs have the same
format.
The %%IncludeFeature:newlayout command is used at
the beginning of subjobs to do one or both of the following:
■
Indicate to the printer that new document formatting
options, such as grids, booklets, borders, margins,
pages sizes, page offsets, and orientation, should
apply from this point on.
■
Indicate that a new collation range is to take effect
from this point on. This command is intended for use
when multiple small documents are combined into a
single print job in order to control which QMS format-
ting or finishing command settings may be changed
and when they take effect.
Syntax:
%%IncludeFeature:newlayout(value)
Parameter:
Default:
Range:
value
n/a
off, on, collate, on collate
off
Ignores any changes to layout or collation properties
specified at this subjob boundary via DOC. The layout and
collation properties in effect with the previous subjob remain
in effect. This command is equivalent to the absence of the
%%IncludeFeature: newlayout command altogether.
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on
Any QMS DOC settings for standard commands (such as
layout, document finishing, or document formatting) which
are specified in the current subjob will replace the previous
values of these settings inherited from the previous
subjobs. All other settings inherited from the previous
subjobs in the document remain unchanged. This subjob
will be considered part of the collation range established by
the previous subjob. See the “Collation Range” definition
earlier in this section.
collate
Create a new collation range, but retain the same layout
and document formatting options that were in effect with the
prior subjob, as in the following two subjob sessions:
%!
%%IncludeFeature:numcopies(10)
...
PCL 5 Data
...
%!
%%IncludeFeature:newlayout(collate)
%%IncludeFeature:numcopies(25)
...
PostScript Data
In this example, all of subjob A prints with its attributes
(numcopies and other layout, document format, and
document finishing commands). When that job is
completed, subjob B prints 25 copies with all other attributes
unchanged).
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on collate
Allows a change in both the layout properties and in the
collation properties at this subjob boundary. Any QMS DOC
settings for standard commands (such as layout, document
finishing, or document formatting) which are specified in the
current subjob will replace the previous values of these
settings inherited from the previous subjobs. All other
settings inherited from the previous subjobs in the
document remain unchanged. This setting is a combination
of the on and collate parameter values.
Notes:
%%IncludeFeature:newlayout (on collate) is always
issued at the beginning of the document for the first subjob
regardless of the actual command specified by the user.
%%IncludeFeature:newlayout (off) is assumed for
subsequent subjobs when the command is not present.
A font is a unique set of objects that has an ID and attributes (symbol
set, spacing, pitch, height, style, weight, and typeface number). A font
is accessed by specifying a desired set of attributes. The system
selects the font that most closely matches these attributes from the
available set of fonts. See the PCL 5 Printer Language Technical Ref-
erence Manual, Hewlett-Packard part number 5961-0509, for infor-
mation on what characterizes a PCL font.
There are two types of fonts — bound and unbound. A bound font
supports a single symbol set. An unbound font supports multiple, but
not all, symbol sets. With unbound fonts, the symbol sets are orga-
nized into two groups — normal and Dingbats. All downloaded fonts
are bound, and all resident fonts (except Zapf Dingbats which sup-
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ports the Dingbats symbol set) support the group of normal symbol
sets.
In the QMS PCL 5 emulation, only fonts located in the current
resource may be accessed by a PCL font ID using the normal
<ESC>(#X sequence. All other fonts (resident, cartridge, or other)
including those stored on the additional resources can be accessed
only by attributes.
Also, only objects stored in the current resource may be deleted
directly by the PCL language. Thus, unless explicitly removed, exter-
nal fonts are always available to all PCL jobs.
In addition to its ID, a downloaded font also has a unique index num-
ber which is automatically assigned by the printer when the font is
downloaded. This index number may change if new resources are
added, but in practice it usually remains fixed. All currently available
PCL fonts (resident, cartridge, temporary, permanent, and external)
are listed with their font index numbers on the Advanced Status Page.
The font index number defines the default PCL font to be used if
selectbyid is specified as the default PCL font.. Do not confuse the
font index with the PCL font ID, a mechanism used to identify down-
loaded fonts in the PCL language using the <ESC>(#X sequence.
There is no way to specify fonts by their font index numbers from
within the PCL language. Only the default PCL font is affected.
A resource is a location where downloaded objects such as fonts,
macros, or patterns are stored. The printer has one default resource
and one additional resource for each attached disk. All downloaded
objects are stored in file systems which reside on these resources.
The RAM1: resource may be used as the default, but systems with at
least one disk use the system disk instead. So, for any disk-equipped
printer, all downloaded objects except palettes, which require special
handling, are stored on disk. The default resource and one of the
additional resources can reside on the same disk, but they will be
located in different directories of that resource’s file system.
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There are three types of PCL downloaded objects:
■ Temporary
Temporary objects reside on the current resource and are
deleted at the beginning and end of a job (unless Retain Tem-
porary is set to On or On Compatibility) or when the system is
reset (<ESC>E or receipt of Printer Job Language).
■ Permanent
These objects reside on the current resource and are
retained when the system is reset (<ESC>E or receipt of
Printer Job Language).
■ External
These objects reside on the additional resources.
All objects are temporary when first created. They can be made per-
manent objects through PCL commands. Both temporary and perma-
nent objects can become external objects when the current resource
is changed (for temporary objects Retain Temporary must be set to
On, True, or On Compatibility). External objects become permanent
objects when the resource in which they reside becomes the current
resource.
User-downloaded PCL objects, with the exception of palettes, are
identified by an ID when they are downloaded. The ID is usually set
by the file performing the download. If not, the system will provide a
default value (usually 0, but this can be set using the “install” DOC). If
two objects of the same type are provided with the same ID, the last
one received replaces the former. From that point on, downloaded
objects are accessible by their IDs.
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Syntax
%%IncludeFeature:scalablefonts(value)
Purpose Enables/disables PCL 5 scalable fonts
Variable
Notes
value
Purpose Specifies whether to disable scalable fonts.
Range
0—Enables scalable fonts
1—Disables scalable fonts
Default
0
Disable scalable fonts to
■ Print PCL 4 documents which inadvertently select PCL 5
scalable fonts.
■ More closely emulate the PCL 4 font environment.
Syntax
%%IncludeFeature:install(resource id object id)
Purpose Establishes the current resource and the default object ID value
for the current job to which it is attached. If it is attached to a job
that downloads a font without setting the current object ID using
the PCL escape sequence <ESC>(#X, it has the appearance of
“storing” the font on disk.
Variables resource id
Purpose Identifies one of the possible locations for
downloaded objects
Range
Default
Format
Notes
0 to 6
Internal system disk
Integer
If no %%IncludeFeature:install command is sent,
the internal default location is used; otherwise, this
parameter, which must be provided, specifies one of
the alternate locations. For most QMS printers,
resource 6 is the system disk.
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object id
Purpose Assigns an ID to an object, such as a font, macro, or
pattern
Range
Default
Format
Notes
0-32767
0
Integer
The object ID can be used instead of the usual PCL
command to assign an ID. This ID is overwritten by
any ID assigned from the PCL print job, if present. If
neither a DOC command nor the PCL print job
specify an ID, the default ID of 0 is used. Identifiers
must be unique. If the ID matches an ID for an
existing object, that object is deleted and replaced by
the new object. If a %%IncludeFeature:remove
command precedes a %%IncludeFeature:install
command, the install command is ignored (these
two commands are mutually exclusive).
Notes
All downloaded objects are by default temporary and will be
deleted at the end of a job unless Retain Temporary is set to On
or On Compatibility. If the file the %%IncludeFeature:install
command is attached to does not make its downloaded fonts
permanent or Retain Temporary is not set, then those objects
are removed from the disk when the job completes.
A downloaded font can be accessed only by its ID if the font is
stored in the current resource. Regardless of its resource, a font
can be selected by its attributes. Example A shows a pair of jobs
that will not produce the desired results (subjob 2 has only the
appearance of storing the font on disk). By contrast, examples B
and C show a pair of jobs that will produce the desired results.
Examples Example %!
A—Job 1 %%IncludeFeature:emulation(pcl5) install(6 20)
%%EndComments
<ESC>)s#W<<download font header>><ESC>*c33E
<ESC>(s#W<<char 33 data>><ESC>*c34E
<ESC>(s#W<<char 34 data>>... <ESC>*c5F
Example <ESC>(20Xthis text is NOT in the downloaded font...
A—Job 2
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Example %!
B—Job 1 %%IncludeFeature:emulation(pcl5) install(6 20)
%%EndComments
<ESC>)s#W<<download font header>><ESC>*c33E
<ESC>(s#W<<char 33 data>><ESC>*c34E
<ESC>(s#W<<char 34 data>>.. <ESC>*c5F
Example <ESC>(8U<ESC>(s1p12v0s0b4153This text will
B—Job 2 be in the downloaded font, if it supports the
ROMAN-8 symbol set, is proportionally spaced, 12
points in height (or scalable), upright, medium
weight, and has type # 4153.
Example %!
C—Job 1 %%IncludeFeature:emulation(pcl5) install(6 20 )
%%EndComments
<ESC>)s#W<<download font header>><ESC>*c33E
<ESC>(s#W<<char 33 data>><ESC>*c34E
<ESC>(s#W<<char 34 data>>... <ESC>*c5F
Example %!
C—Job 2 %%IncludeFeature:emulation(pcl5) install(6)
%%EndComments
<ESC>(20Xthis text is also in the downloaded font...
Syntax
%%IncludeFeature:remove(resource id object id object
type)
Purpose Removes an external object from the printer system.
Variables object type
Purpose Specifies the kind of objects that are to be deleted
from the specified printer system.
Range
Default
Format
Notes
*, font, macro, pattern, or other object type
N/A
Character
If object type is * or is not specified, then all objects
on the specified resource with the specified object id
are removed.
object id
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Purpose Specifies the ID of the object that is to be removed
from the printer system.
Range
Default
Format
Notes
*, -1 to 32767
-1 (wildcard)
Integer
If the object id is not specified, or if it is specified as *
or -1, all objects on the specified resource are
removed.
Notes:
Unlike the %%IncludeFeature:install command, the
%%IncludeFeature:remove command does not set any
defaults, and it is not directly related to the job to which it is
attached. This command allows you to remove external objects
from the system without having to generate a job containing both
the DOC command to set the appropriate current resource and
the PCL code to delete the desired object.
If this command is specified more than once, the last command
received is the one that will be executed. In the following
example, the remove(6 5 font) command is executed, and the
remove(6 1 macro) command is ignored:
%%IncludeFeature:remove(6 1 macro) remove(6 5 font)
Syntax
%%IncludeFeature:removeresource(resource id object id)
Purpose Identifies an external object that is to be removed from the
printer system.
Notes
This is an obsolete command that is identical to the remove
command, except that it does not allow specification of an object
type. The DOC string “removeresource(aaa bbb)” is equivalent
to “remove(aaa bbb *)”.
Variables resource id
Purpose Indicates the resource from which the object is to be
removed.
Range
0-6
Default
N/A
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Format
Notes
Integer
This ID must be specified. It indicates the resource
from which the desired object is to be removed.
There is no way to specify “all resources.” If a
%%IncludeFeature:install command precedes the
%%IncludeFeature:remove command, the remove
command is ignored (these commands are mutually
exclusive). If the disk does not exist, PCL issues the
NO SPACE FOR FONT, MACRO, OR PATTERN
error message.
object id
Purpose Specifies the ID of the object that is to be removed
from the printer system.
Range
Default
Format
Notes
*, -1 to 32767
-1 (wildcard)
Integer
If the object id is not specified, or it is specified as * or
-1, all objects on the specified resource with the
specified object type are removed.
Syntax
%%IncludeFeature:font (font name)
Purpose Specifies the default font to use.
Notes
Fonts are identified by the names shown above. Only the
resident fonts may be selected (the available set varies from
printer to printer). An asterisk “*” in the name indicates that a font
is scalable, and that a point size is to be applied. The value
selectbyid indicates that the default font ID or unique font index
will be used for default font selection. Selecting a bound, bitmap
font overrides the default settings for symbol set and point size.
An unbound font uses the specified default symbol set if
possible, while a scalable font uses the default font size.
Variable
font name
Purpose Specifies the default font name.
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Range
courier12
times*blditalic
univ*
univ*italic
courier12bold
courier12italic
courier10
univ*bold
courier10bold
courier10italic
lineprinter
times*
times*italic
times*bold
univ*blditalic
univcond*
univcond*italic
univcond*bold
univcond*blditlc
selectbyindex
Default
Format
Depends on printer configuration
Character
Syntax
%%IncludeFeature:fontid (index #)
Purpose Specifies the default font index number.
Notes
This index is used when the Default Font selected is selectbyid.
This allows for selection of fonts only on the current resource.
Selection of default font by index overrides the symbol set value.
The symbol set is overridden if a bound font is selected as the
default or if an unbound font is selected that does not support
the default symbol set. If a font with the specified index exists, it
is selected as the Default Font. If the specified value does not
exist, courier 12 point is substituted.
Variable
index #
Purpose Specifies the index number of the default font.
Range
Default
Format
0 to 32767
Selectbyid-dependent
Integer
Syntax
%%IncludeFeature:symbolset (name)
Purpose Specifies the default symbol set for the emulation.
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Notes
This command specifies the default symbol set. Not all symbol
sets are available with certain resident fonts. In particular, the
Desktop, PS Math, Math 8, Microsoft Pub, Pi Font, PS Text,
Ventura Intl, Ventura Math, Ventura US, and Windows symbol
sets cannot be used with the resident bitmap fonts: courier10,
courier10bold, courier10italic, courier12, courier12bold,
courier12italic, and lineprinter.
The five dingbat symbol sets (PS-Zapf-Dingbats,
Ventura-Dingbats, Zapf-Dingbats100, Zapf-Dingbats200, and
Zapf-Dingbats300) can be used with all fonts. If a mismatch
between symbol set and font occurs, the standard PCL font
selection mechanism is used to locate a font that matches the
selected symbol set. With the standard set of fonts distributed by
QMS, this matches the Times* font, but other user installed fonts
could change this result.
Variable
name
Purpose Specifies the symbol set name.
Range
roman-8
pc-850
pc8-us
pc8-dn
ecma-94
legal
iso-60
iso-61
iso-69
iso-84
iso-85
desktop
hpgerman
hpspanish
iso-2
ps-math
math8
microsoft-pub
pi-font
iso-4
iso-6
ps-text
iso-10
iso-11
ventura-intl
ventura-math
ventura-us
windows
ps-zapf-dingbats
ventura-dingbats
zapf-dingbats100
zapf-dingbats200
zapf-dingbats300
iso-14
iso-15
iso-16
iso-17
iso-21
iso-25
iso-57
Default
Format
N/A
Character
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Syntax
%%IncludeFeature:criscrlf(value)
Purpose Controls the default line termination mode (the <ESC>&k#G
command). Specifies the line termination treatment of a carriage
return.
Variable
value
Purpose Specifies whether a carriage return is treated simply
as a carriage return, or as a carriage return-line feed
combination.
Range
Off/false—Treat line feed as a line feed.
On/true—Treat line feed as a carriage return-line
feed combination.
Default
Format
Notes
Printer configuration dependent
Boolean
The result of various settings for these parameters is
shown in table below, in terms of the equivalent code
passed to the PCL line termination command
(<ESC>&k#G). The second setting (lfiscrlf on, criscrlf
off) is correct for most ASCII listings printed from
UNIX machines. PC listings should usually be done
with both items set to off, and Macintosh listings
usually require the third setting (lfiscrlf off, criscrlf on).
The following table shows the criscrlf/lfiscrlf
commands and the corresponding PCL Line
Termination command parameters.
LFISCRLF CRISCRLF PCL Code
Comments
Off
On
Off
On
Off
Off
On
On
0
2
1
3
CR→CR,LF→LF,FF→FF
CR→CR,LF→CR-LF,FF→CR-FF
CR→CR-LF,LF→LF,FF→FF
CR→CR-LF,LF→CR-LF,FF→CR-FF
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Syntax
%%IncludeFeature:lfiscrlf (value)
Purpose Controls the default line termination mode (the <ESC>&k#G
command); specifies the line termination treatment of a linefeed.
Variable
value
Purpose Specifies whether a linefeed is treated simply as a
linefeed or as a carriage return-linefeed combination
Range
Off/false—Treats linefeed as a linefeed.
On/true—Treats linefeed as carriage return-linefeed
combination
Default
Format
Notes
Printer configuration dependent
boolean
The result of various settings for these parameters is
shown in the table included in the Set Carriage
Return (Line Termination) discussion, in terms of the
equivalent code passed to the PCL line termination
command. The second setting (lfiscrlf on, criscrlf off)
is correct for most ASCII listings printed from UNIX
machines. PC listings should usually be done with
both items set to Off, and Macintosh listings usually
require the third setting (lfiscrlf Off, criscrlf On). Note
that the FF becomes a CR-FF when the LF is a CR-
LF.
Syntax
%%IncludeFeature:linesperinch (#)
Purpose Sets the default PCL line spacing.
Notes
Both the %%IncludeFeature:linesperinch and the obsolete
%%IncludeFeature:linesperpage commands affect PCL’s
default VMI (vertical motion index). In the event that both are
specified, the linesperpage command is ignored.
Variable
#
Purpose Specifies the default number of lines per inch.
Range
1-48
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Default
Format
6
Integer
Syntax
%%IncludeFeature:pointsize(default font size)
Purpose Specifies the point size for scalable default font
Notes
If the selected font is not scalable or if a bitmap font size is
specified, this setting is ignored.
Variable
default font size
Purpose Specifies the floating point number for point size.
Range
Default
Format
0.25 to 999.75 in 0.25 increments
Printer configuration dependent
Floating point number
Syntax
%%IncludeFeature:resource(resource id object code)
Purpose Establishes the current resource and the default object code
value for the current job to which it is attached.
Notes
This command is identical to the %%IncludeFeature:install
DOC. It is included for backward compatibility.
All downloaded objects are by default temporary, and will be
deleted at the end of a job unless Retain Temporary is set to on,
true, or on compatibility. If the file that the %%IncludeFeature:
resource command is attached to does not make the
downloaded font permanent and Retain Temporary is not set,
then those objects are removed from the disk when the job
completes.
A downloaded font can only be accessed by its ID if the font is
stored in the current resource. Regardless of its resource, a font
can be selected by its attributes.
Variables resource id
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Purpose Identifies one of the possible locations for
downloaded objects.
Range
0-6
Default
Internal system disk
(usually DSK6:/BIN/EMULATE/PCL/FONTS
Format
Notes
Integer
If no resource item is provided, the internal default
location is used; otherwise, this parameter, which
must be provided, specifies one of the alternate
locations. For most QMS printers, resource 6 is the
system disk.
object code
Purpose Assigns a code to an object such as a font, macro, or
pattern.
Range
Range
Format
0-32767
0
Integer
❖
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Keypad Language
Operator Passwrd
Use Operator Pwd
Admin Password
Use Admin Pwd
English
N/A
Off
N/A
Off
Copies
1
Duplex
Off
Tumble Duplex
Collation
Off
On
Orientation
Inputbin
Portrait
Upper
Upper
On
Outputbin
Chain Inputbins
Accounting
Mode
Enabled
01024 KB
No
Disk Space
Resetaccounting
Job File Segment
Copy to Floppy
Multiple
Exit
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Timeouts
PS Wait Timeout
30 seconds
5 seconds
0 seconds
3 seconds
Emulation Timeout
Job Timeout
ESP Timeout
Serial
Mode
Interactive
ESP
Emulation
Min K Spool
Spool Timeout
End Job Mode
Def Job Prio
Baud Rate
Parity
15 KB
30 seconds
QMS EOD
1
9600
None
Ignore Parity
Rcv Sw Flow Cntl
Xmit Sw Flow Cntl
Data Bits
Off
XON/XOFF
None
8
Stop Bits
1
Hdwe Flow Ctl
DSR POL
DSR
Lo
Off
DTR POL
DTR
Lo
On
RTS
Off
CTS
Off
PS Protocol
Normal
Parallel
Mode
Enabled
ESP
Emulation
Min K Spool
Spool Timeout
15 KB
30 seconds
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Data Bits
8
End Job Mode
Def Job Prio
PS Protocol
QMS EOD
1
Normal
AppleTalk
Mode
Enabled
Conventional
15 KB
Connection
Min K Spool
Def Job Prio
1
HP PCL5
Default Font
Courier 12
Symbol Set
Roman-8
Lines/Inch X 100
Default Font IDX
Point Size X 100
Retain Temporary
Line Termination
Scalable Fonts
Monochrome GL/2
Downld Location
600
Select by Index Value
1200
Off
CR=CR LF=LF
Enable
On
Disk
Lineprinter
Font
Courier
00880
ASCII
Off
Point Sz 100ths
Character Map
Line Numbering
Tab Stops
8
LFISCRLF
On
CRISCRLF
FFISCRFF
Off
On
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Orientation
Autowrap
Lines Per Page
Margins
Left
Portrait
Off
87
0
0
0
0
Right
Top
Bottom
HP-GL
Plotter
7550A
Scaling Percent
Origin
100
x=0000 y=00000
Reverse Image
Enhanced Mode
Expand Mode
Paper Type
Pen 1
Off
Off
Off
Scale to Paper
Width
7
Color
Black
Pen 2
Width
3
Color
Black
Pen 3
Width
3
Color
Red
Pen 4
Width
3
Color
Green
Pen 5
Width
3
Color
Blue
Pen 6
Width
3
Color
Violet
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Pen 7
Width
Color
Pen 8
3
Orange
Width
Color
3
Brown
ESP Default
PCL 5
PostScript
Emulation level
Level 2
LN03 Plus
Product ID
LN03
On
Autowrap
Paper Size
Letter
Off
Paper Override
X-Origin Inset
Y-Origin Inset
Reset Override
Orientation
75
75
Off
Portrait
Calibration Page
Header Page
Yes
Off
Header Input Bin
Trailer Page
Upper
Off
Trailer Input Bin
Status Page Type
Upper
Standard
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Do Start Page
Do Sys Start
Yes
Yes
No
Do Error Handler
K Mem for Spool
Variable
Variable
Variable
Variable
Variable
Variable
Variable
K Mem for PS Heap
K Mem for PS Fonts
K Mem for Emulation
K Mem for Emul. Temp
K Mem for Display
K Mem for Disk Cache
Image Alignment
Horizontal Offset
100 pixels
100 pixels
100 pixels
100 pixels
Letter
Vertical Offset
Duplex Horizontal Offset
Duplex Horizontal Offset
Default Paper
Input Bin 1 Name
Input Bin 2 Name
Input Bin 3 Name
Output Bin 1 Name
Output Bin 2 Name
Upper
Lower
Lcit
Upper
Lower
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Output Bin 3 Name
Toner Low Action
Offset Stacking
Gamma Correction
Letterhead
Side
Stop
Enable
1
Off
Rotate Duplex
Resolution
Yes
600 dpi (400 dpi on 3225/2025)
Print Mode
Normal
1 hour
On
Powersave Mode
Maintenance Due
Restore Defaults
Clock Operations
Set Clock
No
Variable
Adjust Clock
0 sec/month
Printer Name
Printer Type
QMS 3825/3225/2025 Print System
Laserwriter
Install Option
Remove Option
Format Disk
n/a
n/a
n/a
n/a
n/a
Backup Hard Disk
Restore Disk
❖
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Character encoding tables are included with this manual as a refer-
ence. The standard PostScript fonts use a flexible encoding scheme
by which character codes select character descriptions. These tables
show the codes of each character. Some programs require you to
input character encoding information in order to use the available
fonts fully.
At the top of the table is the font name. The numbers at the far left of
the tables (\00x, \01x, \02x, etc.) are the octal characters. The values
across the top of the table are the numbers you would substitute for
“x” to access a particular character.
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octal
\00x
\01x
\02x
\03x
\04x
\05x
\06x
\07x
\10x
\11x
\12x
\13x
\14x
\15x
\16x
\17x
\20x
\21x
\22x
\23x
\24x
\25x
\26x
\27x
\30x
\31x
\32x
\33x
\34x
\35x
\36x
\37x
0
1
2
3
4
5
6
7
!
)
1
9
A
I
Q
Y
a
i
q
y
"
*
2
:
B
J
R
Z
b
j
r
z
#
+
3
;
C
K
S
[
c
k
s
{
$
,
4
<
D
L
T
\
d
l
t
|
%
-
5
=
E
M
Y
]
e
m
u
}
&
.
6
>
F
N
V
^
f
n
v
~
'
/
7
?
G
O
W
_
g
o
w
(
0
8
@
H
P
X
‘
h
p
x
¡
¢
″
†
″
´
_
£
/
¥
›
ƒ
_
¶
§
¤
'
–
„
`
«
‡
»
•
¸
‹
·
…
•
_
•
¿
_
‚
‰
¯
_
_
¨
—
Æ
Ø
æ
ø
ª
º
L
l
Œ
œ
i
ß
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octal
\00x
\01x
\02x
\03x
\04x
\05x
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QMS, Inc. reserves the right to make changes to this manual and to the equipment
described herein without notice. Considerable effort has been made to ensure that this
manual is free of inaccuracies and omissions. However, QMS, Inc. makes no warranty
of any kind including, but not limited to, any implied warranties of merchantability
and fitness for a particular purpose with regard to this manual. QMS, Inc. assumes
no responsibility for, or liability for, errors contained in this manual or for incidental, special,
or consequential damages arising out of the furnishing of this manual, or the use of this
manual in operating the equipment, or in connection with the performance of the equipment
when so operated.
This printer is certified as a Class 1 laser product under the U.S. Department of Health
and Human Services (DHHS) Radiation Performance Standard according to the Radiation
Control for Health and Safety Act of 1968. This means that the printer does not produce
hazardous laser radiation.
Since radiation emitted inside the printer is completely confined within protective housings
and external covers, the laser beam cannot escape from the machine during any phase
of user operation.
The QMS 3825/3225/2025 Print System uses an ozone filter to remove any ozone
generated by the printer. Replace the ozone filter every 100,000 pages printed (every
20,000 pages on a 2025 Print System) and never operate the printer with the ozone filter
removed. Using the printer with the ozone filter installed protects the environment as well
as your health.
Your printer complies with the Electronics Emissions Requirements of the German Federal
Minister for Postal and Telecommunication Technology regulation:
Vfg 1046/1984
Your printer complies with the Electronics Emissions Requirements of the European
Economic Council directive:
82/499/EEC
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This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment is
likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense. To comply with Part 15 of FCC Rules, shielded interface
cables must be used.
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department
of Communications.
“Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques (de la classe A) prescrites dans le Règlement sur
le brouillage radioélectrique édicté par le ministère des Communications du Canada.”
Hiermit wird bescheinigt, daβ QMS Printer Model: QMS 3825/3225/2025 Print System
in Übereinstimmung mit den Bestimmungen der Vfg 1046/1984 funkentstört sind.
Der Deutschen Bundespost wurde das Inverkehrbringen dieses Gerätes angezeigt und
die Berechtigung zur Überprüfung der Serie auf Einhaltung der Bestimmungen
eingeräumt.
QMS Inc., Mobile, AL
We hereby certify that the QMS Printer Model: QMS 3825/3225/2025 Print System is in
compliance with Vfg 1046/1984 and is RFI suppressed.
The marketing and sale of this equipment was reported to the German Postal Service.
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The right to retest this equipment to verify compliance with the regulation was given to the
German Postal Service.
Due to the technical nature of this product, QMS highly recommends that installation be
performed by a QMS Authorized Technician. Customer installation instructions have been
followed carefully to avoid damage to the print system.
To schedule installation contact QMS National Service at
(800) 858-1597 (U.S.)
Refer to appendix A, “QMS Customer Support,” for world-wide service numbers.
QMS reserves the right to charge customers for repairs resulting from improper installation.
QMS, Inc.
One Magnum Pass
Mobile, AL 36618
USA
This manual was written, illustrated, and formatted using FrameMaker and Adobe
Illustrator. Typeface fonts are Helvetica, Benguiat, Courier, Tekton, Hobo, and Zapf
Dingbats. The manual was printed on a QMS 4525 Print System.
❖
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Glossary
Alphanumeric Value
A value consisting of alphabetic letters and/or numbers.
AppleTalk
A local area network communication protocol developed by Apple
Computer that can be used by both Apple and non-Apple computers. It
operates on LocalTalk or EtherNet (EtherTalk) cable. See also LocalTalk
and Ethernet Network.
Application
Any computer program designed to help people perform a certain type of
work (for example, word processing, page layout, programming, graphics,
and spreadsheets). Adobe Illustrator, Excel, and Word are applications.
ASCII
American Standard Code for Information Interchange. Developed by the
American NationalStandards Institute (ANSI), theASCIIstandardspecifies
a 7-bit digital code for each of the 96 displayable characters on the standard
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microcomputer keyboard. ASCII also specifies control characters. The full
ASCII character set is 250+.
Automatic Jam Recovery
See jam recovery.
Baud or Baud Rate
The speed at which data is transferred between two devices, such as your
printer and your computer.
Binary
A base 2 number system written with the digits 0 or 1. See also bit.
Bit
Binarydigit. Abit isthemost fundamental unit ofinformation that a computer
can accept. It has two states called 1 (one) and 0 (zero), or on and off, and
can be used to represent a yes/no type of statement. Groups of bits are
used to represent more complex statements such as a character. The most
common grouping of bits is called a byte, consisting of 8 bits. See also
ASCII, byte.
Bitmap
A grid composed of small dots used to define an image, line drawing, or
character. See also rasterization.
Bitmapped Font
A bitmapped font is one in which each character is represented by a set of
dot patterns. Each font size requires a different set of dot patterns.
Buffer
A storage device used to compensate for a difference in rate or sequence
of data flow when transmitting data from one device to another.
Byte
A unit of information consisting of 8 bits; the equivalent of one character.
Cancel Key
The control panel key that allows you to cancel a print job.
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CCITT
Comité Consulatif Internationale de Télégraphie et Téléphonie, part of the
United Nations International Telecommunications Unit (ITU). CCITT Group
4 is the standardized protocol for data compression and for the encoding
and transmission of images. This is the protocol used by fax machines.
Configuration
The process of specifying certain settings to allow your computer and
printer to communicate properly. For example, interface selection (serial or
parallel) is part of printer configuration.
Connector
A coupler used to join a cable to a device or to another cable. Connectors
are identified as male or female. A male connector has one or more
exposed pins or prongs. A female connector has one or more receptacles
designed to accept the pins on the male connector.
Connector Box
A piece of equipment consisting of a small box with a built-in cable that
links the printer to the LocalTalk cable system.
Consumables
Supplies, such as paper, transparencies, and toner.
Controller
The software that controls the engine of a printer. The controller is the
“intelligence” of the printer.
Crown
A multitasking operating system architecture developed by QMS and used
in the QMS 3825, 3225, and 2025 Print Systems.
CTS
Clear To Send. A signal sent from the printer to the host that it is ready to
accept data.
Daughterboard
A printed circuit board that attaches to another circuit board (often the main
system board, or motherboard) to provide additional functionality or
performance.
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Default
The value or setting built in to a system or program. Default settings can
usually be changed. See also factory default.
Download
Transfer information from one device to another. See also soft fonts.
dpi
Dots Per Inch, a measurement unit used to indicate printer resolution.
Driver
See printer driver.
Drum
The rotating cylinder in a laser printer which transfers the image to the page
as it passes through the printer.
DTR/DSR
Data Terminal Ready/Data Set Ready. DTR/DSR is a hardware-controlled
protocol. It controls the flow of data via signals on the DTR line, as opposed
to XON/XOFF protocol, which is software controlled.
Emulation
The ability of the printer to respond correctly to commandsthat are intended
for a different type of printer. For example, when the printer is set for HP
PCL emulation, it responds to the same commands (PCL) that Hewlett-
Packard LaserJet printers do.
ESP
Emulation Sensing Processor. ESP technology uses a form of artificial
intelligence to analyze incomingfile data from anyoftheprinter’sinterfaces.
ESP technology, which works with most popular commercially available
applications, selects the appropriate printer language from those installed
on the printer and processes the print job, freeing the user from the need
to change printer switch settings or send software commands to
accommodate different printer languages.
Ethernet Network
A linear local area network developed by Xerox, Digital Equipment Corp.,
and Intel in 1976 and now an industry standard.
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ETX/ACK
End Of Text/Acknowledgment. ETX/ACK is an option for handling software
flow control.
Factory Default
The printer settings that are programmed into the printer at the factory.
These settings are used unless they are overridden with printer commands
sent through an application, QMS Document Option Commands, PS
Executive Series Utilities, or Remote Console. See also default.
Fixed Spacing
Uniform horizontal spacing between characters and symbols in a font
composed of characters of uniform width. For example, in fixed spacing an
“i” has the same space allotment as a “w.” Fonts with fixed spacing have a
specific number of characters per inch, or pitch. See also pitch and
proportional spacing.
Font
A complete character set in one typeface and style. Two types of fonts are
available for your printer — resident and downloaded. See also download,
resident fonts, typeface and typeface family.
Gamma Correction
Gamma corrections allow you to sharpen the midrange contrast when
scanning black and white images.
Gray Scale
Progressive shades from black to white which provide detail and contrast
to printed images.
Header Page
A special page printed before a print job that identifies the job and helps
users sort the jobs in the printer’s output tray. Header pages contain the
following information: printer name, selected interface, job identification,
title, submitting computer, job owner, routing message, start time,
application used, creation time, copyright date, version number, job
submission time, job start time, number of sheets printed, and printer
product name/logo. The header page also lists any specified DOC
commands. See the QMS Crown Document Option Commands manual for
complete information.
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Heap
A portion of memory reserved for a program to use for temporary storage.
Host
The computer or network to which a printer is connected.
HP PCL
An acronym for Hewlett-Packard Printer Control Language, the printer
control language native to the HP LaserJet Series II and III printers.
HP-GL
An acronym for Hewlett-Packard Graphics Language, the programming
language on which HP plotters are based.
Imageable Area
The maximum area on a sheet of print media capable of being printed on.
It is subject to both hardware limits (the physical page size and the margins
required by the printer engine) and software constraints (the amount of
memory available for the full-page frame buffer).
imPRESS
A QMS proprietary page description language.
Interface
The place where two devices are physically connected, allowing them to
communicate.
Interface Cable
A special cable used to connect a printer to a computer so they can
communicate.
Interface Card
Internal hardware used to link a workstation or printer physically to a LAN
cable.
Internal Fonts
Fonts permanently stored in the printer’s memory; also called resident
fonts.
Jam
A minor printer malfunction that occurs when paper or other print media
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gets stuck in the paper path.
Jam Recovery
The ability of QMS printers to resume a job as soon as the jam is cleared,
first reprinting the jammed page and then continuing with the remainder of
the job. With most other printers, if a paper jam occurs, you must remove
the jammed paper and then reprint the entire job.
LAN
Local Area Network, a data communication system providing physical
connectivity and shared resources for devices operating in the same
general area.
Landscape Orientation
See orientation.
LCD
An acronym for liquid crystal display. The printer’s LCD message window
on the control panel provides status information and configuration menus.
LED
An acronym for light-emitting diode. LEDs on the printer’s control panel give
status information.
Local Area Network
See LAN.
Local Console
A console connected directly to the printer through a dedicated serial RS-
232C port. The local console is used to configure and control the printer.
LocalTalk
Cabling for local area networks that use the AppleTalk protocol. See also
AppleTalk.
Media
See print media.
Memory
The main work space inside the printer’scontrollerin which data is recorded
or stored. The term applies to internal storage space as opposed to extra
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storage, such as disks or tapes. See also RAM and ROM.
Memory Client
A memory client is a specific printer function which has a dedicated block
of memory. Each memory client controls certain features. When insufficient
memory is allocated to a specific client, the features it controls may not be
accessible.
Motherboard
The main circuit board containing the primary components of a computer
system.
Network
A group of computers and other devices connected by some type of
communication facility.
Network Administrator
The person in charge of operating a network. Also called a system
administrator.
Next Key
The printer key that advances through the options in a menu.
Null Modem Cable
A type of cable used for serial communication. This cable arranges the
communication between two devices.
Octal
Anumbersystem with the base 8. The octal system uses8 numbersymbols
(0 through 7) and is used as a simple way to represent binary numbers.
Off Line
Not accepting data from the computer.
On Line
Accepting data from the computer.
Online/Offline Key
The control panel key used to switch the printer from on line to off line. An
LED in the key indicates whether the printer is on line or off line.
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Orientation
The direction of print on a page. Printing across the narrow width of a page
is called portrait orientating printing. Printing across the length of a page is
called landscape orientation printing. Both words are derived from art
terminology — a portrait is usually vertical in format while a landscape is
usually horizontal.
Page Description Language (PDL)
A programming language, such as PostScript, that is used to describe
output to a printer or a computer monitor.
Paper Jam
See jam.
Paper Path
The route that paper and other print media follows in its journey through
the printer. It begins at the paper cassette pick-up point and ends where
media drops into the output bin.
Parallel Interface
A data transmission technique that sends each bit simultaneously over
separate lines. (For this reason, it is generally faster than a serial interface.)
It is normally used to send 1 byte (8 bits) at a time between computers and
printers.
Parity, Parity Check
The addition of overhead bits to ensure that the total number of 1s in a
grouping of bits is either always even (for even parity) or always odd (for
odd parity). This permits detection of single errors. It may be applied to
characters, transmission blocks, or any convenient bit grouping.
Pitch
The number of characters printed per horizontal inch. For example, 12 pitch
means that 12 characters are printed per horizontal inch. Pitch is applied
only to fonts with fixed spacing.
Point Size
The height of a character or symbol in a font. There are 72 points per inch.
This text is printed using a 10 point font.
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Portrait Orientation
See orientation.
PostScript
A page description language, trademarked by Adobe Systems
Incorporated, which describes text, graphics, and page images to the
printer. Post Script Level 2 emulation, developed by QMS, is the native
language of your printer’s controller.
Previous Key
The printer key that scrolls backward through the entries within a menu.
Print Density
Print density refers to the relative darkness of print on the page. Very dense
print appears totally black. Less dense print looks lighter, with solid-filled
areas not totally covered. Print density can be adjusted in the printer
configuration menu.
Print Engine
The non-intelligent portion of the printer/controller including the paper
feeding mechanism.
Print Media
Any material (such as paper and transparencies) used in the printer for
printed output.
Print Quality
A general measure of the appearance and readability of a printed page.
Criteria of print quality include the darkness, clearness, and sharpness of
the printed page.
Print Queue
See queue.
Printed Circuit Board
A flat board made of plastic, fiberglass, or another nonconducting material
on which chips and other electronic components are mounted.
Printer Driver
A printer driver is a file that enables the application to talk with the printer.
Usually, the printer driver is installed within an application.
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Printer Option
An accessory that may be purchased for the printer to expand its
capabilities. These accessories include SIMM boards (RAM expansions),
network interface cards, and external hard disks.
PROM
Programmable Read Only Memory. A storage device that can be
programmed by electrical pulses. A PROM does not lose its memory when
the printer is turned off.
Proportional Spacing
A style of typeface design in which wider characters, such as “m” take more
space than narrow characters, such as “i.” See also fixed spacing and pitch.
Protocol
A set of procedures that control how data is transmitted between devices.
Queue
A list of documents or jobs waiting to be printed.
RAM
Random Access Memory. RAM specifies the memory that is transient.
Information or data in RAM is lost when the power is turned off or severely
interrupted.
Rasterization
The conversion of vector graphics (images described mathematically as
points connected by straight lines) to equivalent images composed of pixel
patterns that can be stored and manipulated as sets of bits.
Remote Console
A console connected to the printer via network. When a remote console
connection is established, the system administrator may configure the
printer through the console as well as through the printer control panel.
Resident
Permanently stored in the printer’s memory.
Resident Fonts
Fonts permanently stored in the printer’s memory; also called internal fonts.
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Resolution
A measurement of the dots-per-inch (dpi) in output material, either printed
or displayed, as in a “high-resolution monitor.” Your printer offers a choice
of resolutions.
RISC
Reduced Instruction Set Computing. A microprocessor design that focuses
on rapid and efficient processing of a relatively small set of instructions.
ROM
Read Only Memory. ROM is a more stable kind of memory that RAM.
Information stored in ROM is retained and can be retrieved each time the
machine is activated.
RTS
Request To Send. RTS is a signal sentfrom the host to the printer indicating
it is ready to send data.
Screen Font
A font designed for display on a computer screen. Screen fonts usually
have corresponding printer fonts.
SCSI
An acronym for Small Computer System Interface. Pronounced “scuzzy,”
this term refers to an interface used for connecting peripherals.
Serial
Adata transmission technique that sendseach bit sequentiallyover asingle
line. A serial interface is a connection between a computer and a printer
in which information is transmitted sequentially.
SIMM
Single In-Line Memory Module, a small circuit board designed to
accommodate surface-mount memory chips. SIMMs use less board space
and are more compact than more conventional memory-mounting
hardware.
SIO
Simultaneous Interface Operation, the capability of printing to all of the
printer’s concurrently active ports rather than being restricted to one.
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Soft Fonts
Fonts created or stored on disk. They can be transferred to the printer’s
memory and remain available for use until the printer is turned off. See also
download.
Spool
Print jobs sent to a printer for temporary storage until the printer is available
to process the jobs. Spool is an acronym for Simultaneous Printer
Operations On Line.
Start-Up Page
Apagegenerated automaticallywhenyou turn onthe printer. Itgives limited
information on the printer, including its name, the number of pages printed
to date, current interface settings, and the amount of RAM available.
Status Page
One or more pages listing printer identification information and settings,
current memory configuration, timeout values, communication settings and
input buffer sizes, and the available fonts. This page is requested though
the Administration/Special Pages menu.
Status Page Key
When the printer is on line and idle, this key prints a status page which
shows the printer’s current status and configuration, including available
paper sizes and installed fonts.
Symbol Set
A unique subgrouping of all the available characters in a font. Each symbol
set is defined with a specific application in mind. For example, the math
symbol set includes special characters used in mathematical and scientific
applications.
System Administrator
The person in charge of operating a network. Also called a network
administrator.
TCP/IP
Anacronym forTransmission ControlProtocol/Internet Protocol, a software
protocol developed by the Department of Defense for communication
between computers.
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Timeout
The expiration of a predefined interval which then triggers some action. For
example, in a 30-second, no-activity timeout, a disconnection is triggered
by a 30-second span without any data activity. Timeout also refers to the
length or existence of such an interval.
Token-Ring Network
A ring (or closed loop) local area network that uses token passing for data
access.
Trailer Page
A special page printed after a print job that identifies the print job and helps
users sort the print jobs in the printer’s output tray. Trailer pages contain
the following information: printer name, selected interface, job
identification, title, submitting computer, job owner, routing message, start
time/date, application used, creation time/date, copyright date, version
number, job submission time, job start time, job finish time, number of
sheets printed, and printer product name/logo. The trailer page also lists
any errors generated by the printer while processing or printing your
document. See the QMS Crown Document Option Commands manual for
complete information.
Transparency
A type of print media, also known as OHP (overhead projection film),
commonly used for presentations.
Typeface
The basic printed design of characters in a font. For instance, Courier,
Times, and ITC Garamond typefaces each print characters of different
designs. See also font and typeface family.
Typeface Family
A group of similar typefaces, like Times Roman, Times Bold, Times Italic,
and Times Bold Italic. See also font and typeface.
Virtual Memory
Virtual memory extends the effective size of the printer’s memory by using
a disk file or swap file to simulate additional memory space. It enables the
hard disk to accept data swapped from RAM, temporarily freeing the RAM
for other tasks.
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Volatile Memory
Memory that is cleared when the printer is turned off. Most RAM is volatile.
XON/XOFF
Control characters used for flow control in data transmission.
❖
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Index
Abort 2-7
Accessories
Cable
Communications 4-16
Optional 1-16
Canadian notices F-3
Cancel key 2-6
CCITT 1-9
Adding toner 3-6
Administration menu
Defaults D-3
Chargers 3-20
Application
Using 2-3
Cleaning printer 3-11
Cleaning unit
Automatic jam recovery 1-8
Replacing 3-18
Clearing maintenance message 3-27
Collated stacking 2-16
Collation 2-16
Compile-ahead processing 1-8
Compressed data formats 1-8
Blank pages 4-15
Borders, printing C-8
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CompuServe A-3
CompuServe A-3
Consumables B-7
Context switching 1-8
Control panel 1-15, 2-4
Cancel key 2-6
Internet A-3
Q-FAX A-2
QMS Corporate Bulletin Board A-3
QMS Customer Technical Assurance
A-4
Duplex light 2-5
End Job key 2-7
QMS National Service A-4
Error light 2-5
Input bin light 2-5
Keys 2-5, 2-6
Menu key 2-7
Messages 4-2
Distributor 4-18
DOC
See Document Option Commands
Document handling 1-16
Document Option Commands C-2
Document Formatting C-8
Header/Trailer Page C-2
HP PCL 5 C-3, C-23
HP-GL C-3
Lineprinter C-3, C-7
PostScript C-4
Sessions C-5, C-13
Documentation 1-3
Drum 3-23
Next key 2-8
Online/Offline key 2-6
Online/Offline light 2-5
Output bin light 2-5
Power light 2-5
Previous key 2-7
Receiving light 2-5
Select key 2-8
Status page key 2-7
Controller 1-15
Specifications B-4
Conventions, typographic
Manual 1-6
Copies 2-16
Duplex light 2-5
Duplex printing 2-13
Copy count
Multiple copies 2-16
Corona wire 3-15
Electrical Requirements B-5
Electronics emissions F-2
Emulation
CCITT 1-9
HP PCL5 1-9
HP-GL 1-9
imPRESS 1-9
Lineprinter 1-9
LN03 Plus 1-9
PostScript Levels 1 and 2 1-9
Emulation Sensing Processor 1-7
End Job key 2-7
Energy Saver 1-15
Engine
Cover open light 2-24
Crown technology 1-7
Automatic jam recovery 1-8
Compile-ahead processing 1-8
Compressed data formats 1-8
Context switching 1-8
Emulation Sensing Processor 1-7
Error recovery 1-8
Input buffers 1-8
Memory clients, user-configurable 1-8
Simultaneous Interface Operation 1-7
Spooling overflow 1-9
Customer Support
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Electrical requirements B-5
Environmental Requirements B-5
Physical Characteristics B-3
Specifications B-2
Environmental Requirements B-5
Error light 2-5
23
Fonts 1-12
Symbol Sets 1-13
Symbol sets 1-13
HP-GL 1-9
Document Option Commands C-3
Error messages 4-2
Error recovery 1-8
ESP 1-7
Ethernet 1-17
IBM network 1-18
Imageable Area 2-10
imPRESS 1-9
Indicator lights
Paper jam 4-16
Input bin light 2-5
Input bins
FCC Compliance F-3
Features
Controller 1-15
Document handling 1-16
Hard disk 1-15
Optional 1-16
PS Executive 1-16
RAM 1-14
Resolution 1-13
Feed Direction, Media 2-10
Feeding paper 2-11
Fonts 1-10
Changing 5-2
Selecting 2-11
Input buffers 1-8
Input tray
Large-large 1-16, 2-27
Installation F-4
Installation menu
Defaults D-2
Internet A-3
Kanji 1-18
Fusing unit 3-12
Jams
Clearing 4-8
German notices F-3
Duplex 4-14
Input area 4-8
Light stays on 4-16
Location 4-7
Output area 4-12
Preventing 4-6
Stacker area 4-13
Transport area 4-11
Japanese fonts 1-18
Hard disk
External 1-15
Internal 1-15
Header/Trailer Page
Document Option Commands C-2
Horizontal lines 4-17
Hot ports 1-7
HP PCL 5 1-9
Document Option Commands C-3, C-
Kanji fonts 1-18
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Keypad 2-4
Keys
Typographic conventions 1-6
Media
Cancel 2-6
Control panel 2-6
End Job 2-7
Menu 2-7
Automatic jam recovery 1-8
Capacity 2-11
Feed Direction 2-10
Imageable Area 2-10
See also Paper, Labels, and
Transparencies
Next 2-8
Operator 2-5
Previous 2-7
Select 2-8
Sizes 2-10
Storage 2-9
Status Page 2-7
Media jams
Clearing 4-8
Duplex 4-14
Input area 4-8
Light stays on 4-16
Location 4-7
Output area 4-12
Preventing 4-6
Transport area 4-11
Memory 1-14, 1-17
Clients, user-configurable 1-8
Resident 1-14
Upgrade 1-17
Menu key 2-7
Message window 2-6
Messages, control panel 4-2
Moving the printer 2-27
Multiple copies 2-16
Labels 2-9
Lamp, quenching 3-11
Landscape orientation 2-20
Large capacity output stacker 2-34
Large-Capacity Input Tray
Adding paper 2-25
Large-capacity output stacker 1-17
Large-large capacity input tray 2-27
Adding paper 2-29
Changing paper size 5-4
Paper size 2-28
Large-large-capacity input tray 1-16
Laser safety F-2
LCIT indicators 2-24
LCIT. See Large-Capacity Input Tray
Light image 4-17
Lineprinter 1-9
Document Option Commands C-3, C-7
LLCIT. See Large-Large-Capacity
Input Tray
Network
Optional interfaces 1-17
Network Notes manual 1-4
Next key 2-8
LN03 Plus 1-9
Notices
Canadian users F-3
FCC Compliance F-3
German users F-3
Number-up printing 2-22, C-8
N-up printing 2-22, C-8
Maintenance 3-2
Clearing message 3-27
Resetting counter 3-27
Manual
Overview 1-3
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Sizes 2-10
Specifications B-6
Storage 2-9
Weight 2-8
Paper exit
Side 2-33
Paper jams 4-11
Automatic jam recovery 1-8
Clearing 4-8
Duplex 4-14
Input area 4-8
Light stays on 4-16
Output area 4-12
Preventing 2-34, 4-6
Stacker area 4-13
Paper mis-set light 2-24
Paper size
Offset stacking 2-30
Online/Offline key 2-6
Online/Offline light 2-5
OPC drum 3-23
Operator Control menu
Defaults D-2
Operator keys 2-5
Optional accessories 1-16
Advanced paper handling 1-16
Hard disk expandability 1-17
Kanji fonts 1-18
Large capacity output stacker 2-34
Large-Capacity Input Tray 1-16
Large-capacity output stacker 1-17
Large-large input tray 2-27
Large-large-capacity input tray 1-16
Network interfaces 1-17
Remote console 1-18
Orientation
Selecting 2-20
Output bin
Selecting 2-30
Output bin light 2-5
Output stacker
Selecting 2-10
Pawls 3-12
PCL 5. See HP PCL 5
Placing service calls 4-18
Poor print quality 4-17
Portrait orientation 2-20
PostScript 1-10
Document Option Commands C-4
Power cord 2-2
Large-capacity 1-17
Overflow, spool 1-9
Ozone filter
Replacing 3-22
Ozone safety F-2
Power light 2-5
Power Save Mode 1-15
Power switch 2-2
Previous key 2-7
Print Media
Specifications B-6
Print quality problems 4-16
Black lines 4-17
Paper
Image smears 4-18
Light image 4-17
Stains on back of page 4-17
White lines 4-17
White shapes 4-18
Print speed 1-15
Printer
Adding 2-22
Automatic jam recovery 1-8
Capacity 2-11
Feed Direction 2-10
Imageable Area 2-10
Input bins 2-11
Output bins 2-30
Selecting by size 2-10
Drum 3-23
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Features 1-7
Keypad 2-4
Setup 2-4
Reset maintenance counter 3-27
Resident typefaces 1-10
Resolution 2-18
Printer control panel 2-4
Printer, Moving 2-27
Printing
Automatic jam recovery 1-8
Files 2-3
Printing borders C-8
Printing problems
Blank pages 4-15
Print quality 4-16
Troubleshooting 4-4, 4-15
PS Executive 1-16
Safety
Laser F-2
Ozone F-2
Select key 2-8
Separation pawls 3-12
Service
Service calls 4-18
Service, QMS A-4
Sessions
Document Option Commands C-5, C-
13
Q-FAX A-2
Setup
QMS Corporate Bulletin Board System
A-3
QMS Crown
Keypad 2-4
Shield plate 3-20
Side Exit
Crown technology 1-7
QMS Crown Document Option
Commands manual 1-3
QMS Crown Network Notes manual 1-
4
Paper 2-33
Side Paper Exit 2-33
Side paper exit 2-33
Simultaneous Interface Operation 1-7
SIO 1-7
QMS Customer Technical Assurance
A-4
QMS DOC C-2
QMS National Service A-4
QMS World-Wide Offices A-5
Quenching lamp 3-11
Smears 4-18
Specifications
Controller B-4
Duty Cycle B-2
Engine B-2
Paper B-6
Print Media B-6
Print Speed B-2
Resolution B-2
Toner B-2
Warm-up time B-2
Spooling overflow 1-9
Start-up page 2-2
Status Page key 2-7
Supplies
RAM
Expansion 1-17
Random Access Memory
RAM 1-17
Ready light 2-24
Receiving light 2-5
Replacing drum 3-24
Replacing toner 3-6
Consumable B-7
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Token-Ring 1-17
Toner
Adding 3-6
Specifications B-2
Transfer wire 3-15
Transparencies 2-9
Transport area 4-11
Tray down 2-24
Troubleshooting 4-4
Printing problems 4-15
QMS Customer Technical Assurance
A-4
Tumble duplex 2-14
Two-sided printing 2-13
Typefaces
PostScript 1-10
Resident 1-10
Rotation 1-10
Scaling 1-10
Typographic conventions
Manual 1-6
Warm-up time B-2
Warranty B-7
White lines 4-17
Wire
Transfer Corona 3-15
❖
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