Xerox Printer 2025 User Manual

QMS  
3825/3225/2025  
Print System  
User’s Guide  
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Contents  
Introduction ..................................................................................1-2  
Standard Product Documentation 1-3  
Related Documentation 1-4  
About This Manual .......................................................................1-5  
QMS Crown Technology 1-7  
PostScript Level 1 and Level 2 Compatibility 1-9  
Resident Emulations 1-9  
Resident Typefaces, Fonts, and Symbol Sets 1-10  
Multiple Resolutions 1-13  
Multiple Print Modes - 3825 Only 1-14  
Printer-Based Job Accounting 1-14  
Resident RAM (Random Access Memory) 1-14  
Internal and External Hard Disk Support 1-15  
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Convenient Control Panel Operation 1-15  
Flexible Document Handling Capabilities 1-16  
Optional Accessories 1-16  
Introduction .................................................................................. 2-2  
Using Application Software 2-3  
Using QMS DOC 2-3  
Using the Control Panel .............................................................. 2-4  
Control Panel Indicators 2-5  
Message Window 2-6  
Control Panel Keys 2-6  
Selecting and Storing Media ...................................................... 2-8  
Media Storage 2-9  
Media Sizes 2-10  
Collating Copies ........................................................................ 2-16  
Selecting Resolution ................................................................. 2-18  
Selecting Page Orientation ....................................................... 2-20  
Number-Up Printing .................................................................. 2-22  
Adding Paper to the Input Bins ................................................ 2-22  
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Large-Capacity Bin Indicators 2-24  
Installing the LLCIT 2-27  
Moving the Printer 2-27  
Large-Large-Capacity Input Tray Indicators 2-28  
Selecting a Paper Size 2-28  
Adding Paper to the LLCIT 2-29  
Selecting an Output Bin ............................................................2-30  
Using the Side Media Exit .........................................................2-33  
Introduction ..................................................................................3-2  
Maintenance You Can Perform — 2025 3-4  
Cleaning the Quenching Lamp 3-11  
Cleaning the Separation Pawls 3-12  
Replacing the Cleaning Unit .....................................................3-18  
Replacing the Chargers and Shield Plate ................................3-20  
Replacing the Ozone Filter ........................................................3-22  
Replacing the Printer Drum .......................................................3-23  
Clearing the Maintenance Messages .......................................3-27  
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Introduction .................................................................................. 4-2  
Control Panel Messages ............................................................. 4-2  
Printer Troubleshooting .............................................................. 4-4  
Preventing Jams .......................................................................... 4-6  
Clearing Media Jams ................................................................... 4-8  
Large-Capacity Input Bin Jam  
Transport Area Jam 4-11  
Output Area Jam 4-12  
3825 Only 4-13  
Duplex Jam 4-14  
Blank Pages 4-15  
Not All Pages Print 4-16  
Paper Jam Indicator Stays On 4-16  
Print Quality Problems .............................................................. 4-16  
Reduced Print Quality 4-17  
Stains on the Back of the Page 4-17  
Sharp Horizontal Black Lines (Across Feed Direction) 4-17  
Image Easily Smears When Rubbed 4-18  
Placing a Service Call ............................................................... 4-18  
Introduction .................................................................................. 5-2  
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Changing Input Bin Size ..............................................................5-2  
Changing LLCIT Paper Size ........................................................5-4  
Remove and Disassemble the LLCIT 5-4  
Set DIP Switches to Match Paper Size 5-9  
Reassemble the LLCIT 5-17  
Attaching the Large-Capacity Output Stacker ........................5-19  
Your QMS Vendor A-2  
Your Application Vendor or Manufacturer A-2  
Q-FAX A-2  
QMS Corporate Bulletin Board System A-3  
CompuServe A-3  
Internet A-3  
QMS National Service Telephone Numbers A-4  
Physical Characteristics ............................................................. B-3  
Controller Specifications ............................................................ B-4  
Environmental Requirements .................................................... B-5  
Print Media ................................................................................... B-6  
Input B-6  
Output B-6  
Print Media Sizes B-7  
Consumable Supplies ................................................................. B-7  
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Warranty Considerations ............................................................B-7  
Electrostatic Discharge and Your Warranty B-8  
Introduction ..................................................................................C-2  
HP PCL 5 Emulation Commands C-3  
CCITT Groups 3 and 4 Commands C-4  
PostScript Commands C-4  
Document Formatting C-4  
LN03 Commands C-5  
Using New Document Option Commands ................................C-5  
DPI C-6  
Orientation C-7  
Number-up Printing C-8  
Printing Borders C-8  
Background C-12  
Print Quality C-13  
Sessions .....................................................................................C-13  
What is a Session? C-13  
How is a Session Used? C-14  
Session Command C-15  
Examples C-18  
Sessions Document Finishing Terminology C-20  
Document Finishing Command C-21  
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PCL 5 Emulation ........................................................................ C-23  
Terminology C-23  
PCL 5 Emulation DOC C-26  
Administration—Startup Options .............................................. D-7  
Administration—Engine ............................................................. D-7  
Administration—Miscellaneous ................................................. D-8  
Administration—Disk Operations .............................................. D-8  
Character Encoding Tables ........................................................ E-2  
Standard Fonts Character Set ................................................... E-3  
Symbol Encoding ........................................................................ E-4  
ITC Zapf Dingbats Encoding ...................................................... E-5  
Manual Notice F-2  
Laser Safety F-2  
Ozone Safety F-2  
Electronics Emissions F-2  
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Canadian Users F-3  
Bescheinigung des Herstellers/Importeurs F-3  
Declaration of the Manufacturer or Importer F-3  
Installation F-4  
Colophon F-4  
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1
Introduction  
Printer features  
Optional accessories  
Where to find more information  
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The QMS 3825/3225/2025 Print System is a powerful but easy to use  
departmental laser printer. By reading and following the instructions in  
this manual, you should be able to make the most of your printer.  
Take the time to review the illustration below for a quick introduction  
to the parts of your printer.  
1
2
3
4
5
6
7
8
Output bins  
1
2
3
4
Output bins  
Control panel  
Input bins  
Control panel  
Input bins  
Optional large-capacity input bin  
Optional duplex printing module  
Print engine  
Optional large-large capacity input  
bin  
5
6
Optional duplex printing module  
Optional large-capacity output  
stacker  
Side output bin  
Output stacker  
7
8
9
Print engine  
Side output bin  
Output stacker  
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At least seven pieces of documentation accompany your printer. If  
you’ve ordered any optional accessories or any optional manual,  
you’ll have more. This section gives you an idea of how we have  
organized information and which documents you’ll probably refer to  
the most.  
The following documents are shipped with your printer:  
QMS 3825/3225/2025 Print System User’s Guide  
You’re looking at it right now. Use this manual to operate your  
printer on a daily basis. It covers printing files, adding print media,  
selecting input and output bins, duplexing, collating, and main-  
taining and troubleshooting the printer. “About This Manual,” later  
in this chapter, details the contents of the user’s guide.  
QMS 3825/3225/2025 Print System Administrator’s Guide  
Refer to this manual as you configure the printer initially and when  
you change configuration. The instructions guide you through the  
steps for setting up default values for many printer features. The  
system administrator should get the most use from this manual.  
QMS Crown Document Option Commands  
This reference manual lists and explains QMS Document Option  
Commands (DOCs), which provide another way to control the  
printer. DOCs are software codes you insert into documents to  
enable printer features that cannot be accessed by your applica-  
tion or your page description language. In most cases, only  
advanced users and system administrators need this information.  
LN03 Plus Emulation for QMS Printers  
Refer to this manual for information on the features and capabili-  
ties of the LN03 Plus emulation. Users who want to print LN03  
Plus files will find this information helpful.  
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QMS Crown Remote Console User’s Guide  
Refer to this manual for detailed information on establishing con-  
nections between your printer and a remote console. This con-  
nectivity is especially valuable for system administrators who  
must monitor multiple printers.  
QMS Crown Network Notes  
This manual offers tips for using your printer on a network. It dis-  
cusses 3Com 3+Open, Banyan VINES, LAN Manager-based  
LANs, Novell NetWare, TCP/IP, UNIX, DECnet, and VMS. In  
most cases, only advanced network users and system adminis-  
trators need this information.  
This manual is provided on disk in encapsulated PostScript  
(EPS) form. Refer to the README file for information on printing  
a hard copy of the manual.  
imPRESS Programming Manual  
Refer to this manual for detailed information on the QMS  
imPRESS programming language. Only users of the imPRESS  
language need this information.  
This manual is provided on disk in encapsulated PostScript  
(EPS) form. Refer to the README file for information on printing  
a hard copy of the manual.  
Several other documents are also helpful when using your printer:  
If you purchased a printer option (for example, a network inter-  
face), you may have received separate documentation for it.  
Don’t forget that your application documentation, your host oper-  
ating system documentation, and your network documentation all  
contain useful printing information.  
Further information on QMS printers is available through your  
modem or fax machine. See appendix A, “QMS Customer Sup-  
port,” for details.  
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This manual explains in detail some of the features of your QMS  
printer and how to use them. Use the following summary, the table of  
contents, and the index to locate the information you may need.  
Chapter 1, “Introduction,” describes the QMS 3825/3225/2025  
Print System documentation set, provides an overview of this  
manual, and discusses the major features of your QMS printer.  
Chapter 2, “Daily Operations,” covers the tasks you may  
encounter on a day-to-day basis. It discusses such information as  
the control panel, supported media types and sizes, selecting  
input and output bins, printing files, duplexing, and collating jobs.  
Chapter 3, “Periodic Maintenance,” guides you through the  
scheduled maintenance tasks that keep your printer operating at  
peak performance. It also covers how to turn off the maintenance  
message once the maintenance has been conducted.  
Chapter 4, “Troubleshooting Printer Problems,” explains how  
to clear paper jams and interpret control panel status messages,  
and provides suggestions for resolving printer and print quality  
problems.  
Appendix A, “QMS Customer Support,” lists useful telephone  
numbers and describes how to communicate with QMS through  
Q-FAX, the QMS Corporate Bulletin Board, CompuServe, and  
Customer Technical Support.  
Appendix B, “Printer Specifications,” lists the specifications  
for the print engine, controller, and print media.  
Appendix C, “Document Option Commands,” lists the com-  
mands supported by your printer and includes detailed instruc-  
tions for using new and revised commands.  
Appendix D, ”Factory Default Settings,” outlines the configura-  
tion menus and shows how each choice or value was set at the  
factory.  
Appendix E, “Character Encoding Tables,” shows character  
locations for the typeface families available on your printer.  
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Appendix F, Notices,” lists compliance information with various  
safety and international standards, as well as notices about this  
manual.  
Glossary defines key terms.  
The following conventions are used throughout this manual:  
Mixed-Case  
Courier  
Text you type, and messages and information  
displayed on the computer monitor  
Mixed-Case  
Italic  
Courier  
Variable text you type; replace the italicized  
word(s) with information specific to your printer  
or computer  
UPPERCASE  
COURIER  
Information displayed in the printer message  
window  
Mixed case bold  
lowercase italic  
UPPERCASE  
QMS DOC commands  
Variable information in text  
File and utility names  
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The QMS 3825/3225/2025 Print System offers a unique combination  
of high-performance processing, network/host connectivity options,  
innovative network features, and paper handling features. Your  
printer can interface with any IBM PC or compatible and any Macin-  
tosh, plus most mainframes and minicomputers.  
This overview outlines your printer’s major features and their benefits.  
Specific chapters contain more information on each feature. Consult  
the index or table of contents for guidance in locating this information.  
QMS Crown is a proprietary multitasking printer operating system,  
which allows QMS to adapt advanced printer software to the evolving  
printing needs of users in many different environments.  
Crown’s multitasking capability allows your printer to process and print  
jobs simultaneously instead of sequentially, by using advanced mem-  
ory management techniques, such as simultaneous interfacing, emula-  
tion sensing processing, input buffers, job spooling, compile-ahead  
processing, compressed data formats, error recovery, user-config-  
urable memory clients, context switching, and spooling spillover.  
Simultaneous Interface Operation (SIO)—Although many other  
printers have multiple interface ports and automatically designate  
a “hot port,” only one port actively receives data at a time. Your  
printer is unique because SIO allows all of its interface ports—  
LocalTalk, parallel, serial, and an optional network interface—to  
be active at the same time. You can have more than one host  
computer printing to the printer. Each interface has an input buffer  
that receives data while another interface is being used to print.  
Emulation Sensing Processor (ESP) Technology—Most print-  
ers can recognize only their native command language. Your  
QMS printer, however, has ESP (Emulation Sensing Processor)  
technology. Using a form of artificial intelligence, ESP technology  
analyzes incoming file data from any of the printer’s interfaces.  
ESP technology, which works with most popular commercially  
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available applications, selects the appropriate emulation from  
those installed on the printer and processes the print job, freeing  
you from the need to change printer switch settings or send soft-  
ware commands to accommodate different printer languages.  
Input Buffers—The printer has expandable input buffers, which  
enable it to receive large amounts of print data over any or all of  
its interfaces. This not only increases the printer’s performance,  
but it also relieves the central processing unit (CPU) of time-con-  
suming print data transmission tasks.  
Compile-Ahead Processing—Pioneered by QMS, compile-  
ahead technology allows the compiling, rasterizing, and printing to  
work independently but simultaneously. This significantly reduces  
processing time by increasing printer controller throughput.  
Compressed Data Formats—Crown printers convert data  
received by the input buffers into intermediate, compressed  
blocks until the data is needed for printing. These compressed  
blocks of data are designed to be processed rapidly by the  
printer, and many more can be stored in memory at one time than  
can traditional bitmapped images.  
Automatic Jam Recovery—Crown technology also provides  
automatic jam recovery. With most printers, if a media jam  
occurs, you must remove the jammed media and then reprint the  
job. On a Crown printer, if a media jam occurs, once you clear the  
jam, the printer reprints the jammed page and continues with the  
print job. This is possible because compressed data formats  
allow more pages to be stored in memory. The printer remembers  
the last page printed, pulls the necessary intermediate blocks  
from memory, and automatically reprints any lost pages.  
User-Configurable Memory Clients— Printer memory is  
divided among memory “clients.” You can configure the size of  
most memory clients to meet your specific printing, computing,  
and network needs best.  
Context Switching—This feature allows Crown printers to pre-  
serve the “state” of a language or emulation — including down-  
loaded fonts, forms, logos, macros, overlays, and other data —  
when you switch from one printer language or emulation to  
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another. Other printers require repeated downloading of these  
capabilities each time they are needed, consuming valuable  
input, processing, and printing time.  
Spooling Overflow—Spooled print jobs can transparently spill  
over to the hard disk, so buffers are not limited to RAM capacity.  
The QMS 3825/3225/2025 Print System provides PostScript Level 1  
and Level 2 page description capabilities via QMS-developed emula-  
tions that are compatible with Adobe’s PostScript Level 1 and Level 2  
languages while providing additional capabilities. PostScript controls  
the appearance of text, geometric shapes, and images at the printer.  
It can rotate, scale, clip, and orient graphic objects on all or part of a  
page. The printer produces solid blacks and crisp fonts regardless of  
the point size.  
The PostScript Level 2 emulation supports the capabilities of the sec-  
ond generation of Adobe’s PostScript software. Level 2 consolidates  
extensions to the PostScript language and provides new features and  
functionality that expand the language’s capabilities and improve  
overall performance. PostScript Level 2 features include device-inde-  
pendent color, improved memory and resource management, built-in  
data compression/decompression filters to speed up transmission  
times and save disk space, optimized graphics and text operators,  
and patterns and forms support, including pattern and form caching.  
Although your printer’s primary emulation is PostScript, it also sup-  
ports HP PCL 5, HP-GL, CCITT, imPRESS, LN03 Plus, and Line-  
printer. The optional QUIC II emulation can also be supported.  
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Your printer comes with 39 PostScript typefaces from 12 typeface  
families. All resident PostScript typeface families have multilingual  
character sets.  
The fonts in all of these typeface families can be scaled from 4 points  
upward, rotated to any angle in 1° increments, pattern filled, half-  
toned, shaded, shadowed, and cropped, depending on your applica-  
tion software. The following PostScript typefaces are resident on your  
QMS printer:  
Serif  
Typefaces  
Times Roman  
Times Bold  
Times Roman Italic  
Times Bold Italic  
Courier  
Courier Bold  
Courier Oblique  
Courier Bold Oblique  
Palatino  
Palatino Bold  
Palatino Italic  
Palatino Bold Italic  
New Century Schoolbook  
New Cen t u r y Sch oolb ook Bold  
New Century Schoolbook Italic  
N ew Cen tu r y S ch oolbook Bold Ita lic  
ITC Bookm an Ligh t  
ITC Book m an Dem i  
ITC Book ma n Li gh t It a li c  
ITC Book m a n Dem i It a lic  
ITC Zapf Chancery Medium Italic  
This typeface does not come in any other  
but the calligraphic italic style  
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Sans Serif  
Typefaces  
Helvetica  
Helvetica Bold  
Helvetica Oblique  
Helvetica Bold Oblique  
Helvetica Narrow  
Helvetica Narrow Bold  
Helvetica Narrow Oblique  
Helvetica Narrow Bold Oblique  
Helvetica Condensed  
Helvetica Condensed Bold  
Helvetica Condensed Oblique  
Helvetica Condensed Bold Oblique  
ITC Ava nt G a rd e Bo o k  
ITC Ava nt Ga rd e De m i  
ITC Ava nt G a rd e Bo o k O b liq ue  
ITC Ava nt Ga rd e De m i Ob liq ue  
Pi or Symbol  
Typefaces  
Symbol  
! ∀ # ∃ % & ∋ ( ) ∗  
∋ + − / Α Β Χ ∆ Ε  
Φ Γ Η Ι ϑ Κ Λ Μ Ν Ο Π  
Θ Ρ Σ Τ Υ ς Ω Ξ Ψ Ζ  
γ ! α β χ δ ε φ  
ITC Zapf Dingbats  
✁✂ ✃✄✎✏✐✑✒✔  
✕✖✚✛✜✠✡✣✤✥✦✧★✩✪✫  
✱✲✳✴✵✶✷✹✺✻❀❁❂❄❅❆  
❏❐❑❒▲ ❜❝  
✃✇☞✍✡✥✩  
➊➋➌  
 ➜➝➞➢➣➤➥✑✙✘  
➯ ➱➲➳➴➸  
All of these typeface families are authentic; they are licensed, they  
carry the true name, and they have multilingual character sets.  
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Your printer has the following resident HP PCL fonts. All fonts can be  
automatically rotated to landscape orientation. Some are fixed in pitch  
and point size while others are scalable. Unless otherwise noted,  
samples are shown in 10 point size.  
Serif Fonts  
Courier 12 pitch 10 point  
Courier 12 pitch 10 point Italic  
Courier 12 pitch 10 point Bold  
Courier 10 pitch 12 point  
Courier 10 pitch 12 point Italic  
Courier 10 pitch 12 point Bold  
Times (scalable)  
Times Italic (scalable)  
Times Bold (scalable)  
Times Italic Bold (scalable)  
San Serif Fonts  
Pi or Symbol  
Font  
❇❂❁(ITC Zapf Dingbats)  
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Your printer has the following resident HP-GL symbol sets. All come  
in both fixed- and variable-spaced versions, and all are scalable:  
9825 Character Set  
ANSI ASCII  
French/German  
!SO French  
ISO German  
ISO IRV (International Reference Version)  
ISO Italian  
ISO Norway, Version 1  
ISO Norway, Version 2  
ISO Portuguese  
ISO Spanish  
ISO Swedish  
ISO Swedish for Names  
ISO United Kingdom  
JIS ASCII  
Katakana  
Roman Extensions  
Scandinavian  
Spanish/Latin American  
Special Symbols  
Your printer offers a choice of resolution. You may choose 300 x 300  
dots per inch (dpi) resolution for everyday office needs or higher reso-  
lution for PostScript and PCL print jobs that require finer detail, such  
as camera-ready copy or for CAD drawings that demand tighter  
angles. Available resolutions are:  
Print System  
3825  
High Resolution  
600 x 600  
Low Resolution  
300 x 300  
3225  
400 x 400  
300 x 300  
2025  
400 x 400  
300 x 300  
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The 3825 Print System offers a choice of print modes — dark, normal  
and light — which gives you an additional level of control over output  
for graphics, CAD, or everyday use.  
Your QMS printer provides job accounting, which can be used to  
extract information such as paper utilization per user, time consumed  
servicing print jobs per user, usage of different emulations, connectiv-  
ity options, frequency of jams, times of peak use, features and  
options most commonly used (such as duplexing or finishing options),  
and number, complexity, and size of jobs per user. The accounting  
feature does not prepare a list but provides the information you need  
to assess printer use. The accounting is performed by the printer  
rather than a host, and the extracted information can be uploaded to  
any host by copying it to a floppy disk or by using the FTP get com-  
mand (if your host supports this command). This information is useful  
for billing, report generation, and site resource planning. For further  
information see the “Accounting” section in chapter 3, “Operator Con-  
trol Menu,” in your system administrator’s guide.  
Your QMS Print System comes with enough RAM to handle most  
printing tasks.  
3825 The 3825 Print System comes with 32 MB of resident RAM,  
the maximum the printer can use and enough to handle virtu-  
ally any printing task promptly.  
3225/2025  
The 3225 and 2025 Print Systems come with 16 MB of  
resident RAM, which can be upgraded to 32 MB if you need  
more room for font downloading, font caching (temporary  
storage space in RAM), spooling, or enlarging the printer’s  
buffers (the area where data sent from the computer is tem-  
porarily stored).  
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Your printer comes standard with an internal hard disk of at least 170  
MB, upgradable to 2.2 GB, and an internal 1.44 MB floppy disk drive.  
You have the option of adding up to 6 external SCSI hard disks up to  
2.2 GB in size to store downloaded fonts and emulations.  
Specifications are included in Q-FAX document 6502, “QMS-tested  
SIMMs and Hard Disks.” This document contains a description of  
each approved hard disk, its manufacturers and part numbers, and  
the QMS products on which it can be used. See appendix A, “QMS  
Customer Support,” to find out how to access Q-FAX documents.  
Using the control panel, you can set your printer to switch to lower  
power usage during periods of inactivity. You can tailor the power  
saver to your needs by setting the interval before it takes effect.  
Use the control panel to configure your printer. The printer also uses  
the control panel to communicate with you by providing messages  
about its status, including any conditions that require your attention.  
These messages can be displayed in a user-selectable language  
(English, French, German, or Spanish). See “The Control Panel” sec-  
tion in Chapter 2, “Daily Operation,” in this manual for complete infor-  
mation on using the control panel.  
Using a RISC-based processor,  
3825 the QMS 3825 Print System can deliver print speeds up to 38  
pages per minute.  
3225 the QMS 3225 Print System can deliver print speeds up to 32  
pages per minute.  
2025 the QMS 2025 Print system can deliver print speeds up to 20  
pages per minute.  
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Your printer can use paper of almost any size from A5R (5.8" x 8.27";  
148 x 210 mm) to Ledger (11" x 17"; 239 x 432 mm). It has two stan-  
dard paper input bins that accommodate 250 sheets each. Optional  
input and output bins increase the media capacity to 1,500 or 3,000  
sheets, as well as giving you duplexing capabilities.  
Provided in both PC and Macintosh versions, the QMS PS Executive  
Series Utilities software is an easy-to-use tool for configuring the  
printer. For example, you can set or change communication protocol  
between your printer and host computer, download fonts, change  
printer emulations, print screens from your monitor while the printer is  
in PostScript-only mode, configure the font cache, change input and  
output bins, reconfigure printer buffers and hard disks, and change  
the name of the printer. The QMS PS Executive Series Utilities also  
provide an easy means for printing PostScript files. The on-line help  
contains installation and operation instructions and further explains  
the program’s functions.  
The QMS 3825/3225/2025 Print System offers many options to  
expand its capabilities.  
The Advanced Paper Handling Option includes a duplex printing  
module, a large-capacity input bin which accommodates 1,500  
sheets of paper, and a printer supplies storage cabinet.  
This optional tray is an input bin holding up to 2,500 sheets of  
print media in sizes up to Ledger.  
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The optional stacker holds up to 2,750 sheets of 20 lb  
2
2
(75 g/m ) paper or 2,400 sheets of 24 lb (90 g/m ) paper in Letter  
or A4 size. Paper is stacked faced down.  
A larger internal hard disk and up to 6 external hard disks can be  
added to your system for permanent downloadable font and emu-  
lation storage and for increased job spooling capability. The sys-  
tem supports disks up to 2.2 GB in capacity.  
The QMS 3225 and 2025 Print Systems come with 16 MB of  
RAM, which can be upgraded to 32 MB to allow your printer to  
grow with your needs. Additional RAM can provide room for font  
downloading and font caching. Additional RAM also provides bet-  
ter printing performance and expands your printing capabilities,  
allowing you to send large, graphics-intensive files without tying  
up the host computer for long periods.  
In addition to the three standard interfaces—parallel, serial, and  
LocalTalk— the QMS 3825/3225/2025 Print System supports a  
variety of network options.  
A CrownNet interface allows you to connect simultaneously  
to  
an Ethernet network running AppleTalk, LAN Manager/  
LAN Server, NetWare, and/or TCP/IP protocols, or  
a Token-Ring network running LAN Manager/LAN Server,  
NetWare, and/or TCP/IPprotocols  
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Basic network interfaces, designed for printers operating in  
only one network protocol at a time, include  
a standard Ethernet option which supports both DECnet  
and TCP/IP, or AppleTalk, or NetWare  
a standard Token-Ring option which supports TCP/IP or  
NetWare  
a standard IBM 3270A/5250 protocol  
When you use an optional network interface and its accompany-  
ing software, you also have the ability to establish a remote con-  
sole connection. Printer status messages appear on the remote  
console as well as the printer’s control panel, so you don’t have to  
leave your workstation every time the printer needs attention.  
Moreover, you’ll know right away if the printer is tied up with a jam  
or other simple problem requiring your attention.  
Instructions for using a remote console are included in the QMS  
Crown Remote Console User’s Guide, along with instructions for  
setting up a remote console session in TCP/IP and DECnet envi-  
ronments. Instructions for opening a remote console session in  
all other protocols are included in the QMS CrownNet Interface  
Card System Administrator’s Guide. A copy of the appropriate  
manual is shipped with each optional network interface.  
A Kanji upgrade kit, which gives your printer the capability of  
printing Japanese fonts, is available for your QMS printer. Other  
downloadable fonts for PostScript and HP emulations are also  
available. Contact your QMS vendor for a list of all available  
fonts.  
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2
Daily Operation  
How to turn on the printer  
How to print files  
How to use the control panel  
How to select and store media  
How to duplex a print job  
How to collate a print job  
How to select resolution  
How to select page orientation  
How to select input and output bins  
How to refill input bins  
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This chapter explains daily printer operation. It contains information  
about printing on paper, labels, and transparencies; selecting and  
storing media; using the control panel; adding paper to the input bins;  
duplexing; collating; changing resolution; and selecting page  
orientation.  
The printer’s power switch is located on the right rear panel. Make  
sure the power cord is properly connected to the printer and to a  
grounded outlet before turning on the power switch.  
The power indicator on the control panel lights when the printer is on.  
Unless it’s disabled, a start-up page prints after the printer performs  
its initial self-tests. The start-up page lists the printer’s name, all avail-  
able interfaces, and other useful information.  
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The QMS 3825/3225/2025 Print System is designed to serve more  
than one person. With its ESP and SIO features, your printer can  
directly serve three hosts (via the standard serial, parallel, and Apple-  
Talk interfaces).  
In most installations, the printer will be connected to a network of  
users through an optional network interface. If you are connected to  
the printer over a network, see your system administrator for specific  
printing instructions, because many features on your QMS printer  
may be customized to the needs of your particular network.  
Even with a network connection, you can easily customize your print  
jobs. Without ever touching the printer’s control panel, you can get  
just what you need through your application software or through QMS  
Document Option Commands.  
If you are using an application to print your files, check for a QMS  
3825/3225/2025 printer driver. If your printer model is supported, your  
application may have its own method of selecting certain document-  
handling features, such as page orientation, duplex or simplex print-  
ing, and number of copies. If these specific drivers are not available,  
you can select a comparable PostScript driver, such as another QMS  
driver or a LaserWriter driver. However, comparable drivers may not  
allow you to access all of the printer’s features.  
Even if you are unable to customize print settings through your appli-  
cation, you can still use the printer features in your own way. For  
example, you may want to print a FrameMaker PostScript file in  
duplex mode on letter-size paper, just after a co-worker has printed a  
landscape mode job in PCL 5 emulation on ledger paper. QMS Docu-  
ment Option Commands, or QMS DOC, can accommodate your  
requests without affecting the printer configuration for other users.  
With QMS DOC, you can add special commands to the beginning of  
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your files that instruct the printer to use specific features. Use QMS  
DOC to select an emulation, an input bin or paper size, duplex, orien-  
tation, and more. The features you select take effect only for the print-  
ing of your file. After it prints, the QMS DOC added to the beginning of  
the next file takes effect. If no QMS DOC is present for the next file,  
the printer returns to its default values. QMS DOC is the key to mak-  
ing your QMS printer a true departmental printer. Your network sys-  
tem administrator may be able to establish a special print queue for  
you that adds the QMS DOC you want to the beginning of every file.  
The QMS Crown Document Option Commands documentation,  
included with the printer, gives complete information on how to use  
the commands.  
The control panel on your QMS printer offers a convenient way to  
direct the printer’s operation. It also displays the current status of the  
printer, including any condition that needs your attention.  
The control panel consists of the following parts:  
Six indicators to provide printer status information.  
A message window to display status and configuration  
information.  
Eight keys to allow you to control the printer.  
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The Power light indicates whether the printer’s  
power is turned on.  
The arrow-shaped light to the left of the Online/  
Offline key indicates whether the printer is on  
line. When the printer is on line the green light  
shows; when it is off line, the light is out.  
The Receiving light shows when the printer is  
receiving data.  
The Error light shows when the printer requires  
operator intervention. This indicator is usually  
accompanied by a status message in the  
message window.  
The Duplex light shows when the printer is  
processing a double-sided print job. Duplexing is  
only possible if the printer has the optional  
duplexing unit installed.  
The printer icon offers several kinds of  
information. Lights indicate  
Which input bin is selected.  
Which output bin is selected.  
Location of any media jams.  
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The control panel message window is the printer’s chief means of  
communicating with the operator. In 2 lines of 16 characters each, the  
printer sends messages about its status and about errors encoun-  
tered while printing a job.  
When you change printer configuration options, the message window  
is your guide through the printer’s menu structure. During configura-  
tion, the top line of the message window typically displays the name  
of the menu you are in while the second line displays options within  
that menu one at a time.  
The eight control panel keys are your chief means of communicating  
directly with the printer. Keys are used to switch the printer from on  
line to off line status, to cancel and end jobs, to print a status page,  
and to navigate through the configuration menus.  
The Online/Offline key switches the printer  
between on-line and off-line status. When the  
printer is on line, the green arrow to the left of the  
key is on.  
The Cancel key deletes the current job, the one  
that is currently printing, from the print queue.  
The cancellation process affects only the portion  
of the current job that has not yet been  
processed for printing, so the printer may not  
respond immediately to the cancel request.  
If you press the Cancel key by mistake, or if you  
decide not to cancel a job after pressing this key,  
press the Menu key to “cancel” the Cancel key’s  
function.  
This key may be used while the printer is on line.  
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The End Job key sends an end-of-job indicator to  
a currently compiling job that does not contain  
one.  
This key may be used while the printer is on line.  
Pressing the Status Page key causes the printer  
to print a status page. Using menu choices  
described in Chapter 6, “Special Pages and  
Startup Options Submenus,” of your system  
administrator’s guide, you can tell the printer  
whether to print a single page of information or  
more detailed information on multiple pages.  
This key may be used while the printer is on line.  
Press the Menu key to enter the configuration  
menu. After you press the Menu key, the  
message window displays the following:  
CONFIGURATION  
OPERATOR CONTROL  
The Menu key also has a cancel or abort  
function. If you are changing a menu option and  
want to cancel that change, press the Menu key  
once. Any change you may have made to the  
option is immediately canceled, and the  
message window displays the name of the option  
you were attempting to change. If you are in a  
submenu and want to return to the previous  
level, press the Menu key once. Each press of  
the Menu key moves up one level in the menu  
structure or moves one character or digit back if  
you are entering alphanumeric values.  
Press the Previous key to display the previous  
option in the loop of options for the current level.  
You also use the Previous key to move backward  
through character choices when setting values  
for some options.  
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Press the Next key to display the next option in  
the loop of options for the current level. You also  
use the Next key to advance through the  
character choices when setting values for some  
options.  
Press the Select key to move down one level in  
the menu structure. The top line of the message  
window always displays the current menu level.  
You also use the Select key when entering  
alphanumeric characters. After using the Next  
and Previous keys to change individual  
characters, you press the Select key to verify that  
character and move to the next. When the entire  
value is set, you press the Select key to enter the  
new setting.  
The quality of your print job depends in large part on the quality of the  
paper and storage method you select.  
2
The printer accommodates 18 to 24 pound (68 to 90 g/m ) paper.  
You may achieve increased blacks and sharper contrast by using  
special laser printer paper. This paper is thicker, smoother, and whiter  
than copier paper and gives your page a more professional appear-  
ance. Conventional copier paper is suitable for most applications.  
Copier paper has a smooth surface, controlled electrical properties,  
and heat stability. This ensures satisfactory image transfer without  
excessive curl.  
You may also use special paper for specific applications. Bond  
papers, which are often used for stationery, generally have a water-  
mark and often use cotton rather than wood fiber. However, textured  
paper may cause uneven results. Colored paper may also be used,  
but not paper with a colored coating applied after the paper is made.  
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You can print transparencies for overhead projectors and sheets of  
self-adhesive labels with your QMS printer. However, these special  
materials require some special handling:  
Turn off the duplex unit before printing labels or transparencies.  
Always use the upper input bin and the side media exit. This  
maintains a straight printing path, which helps assure high quality  
output.  
Use only transparencies recommended for use in laser printers. They  
should be able to withstand temperatures up to 200° Fahrenheit.  
Remove each transparency from the side media exit immediately  
after printing to prevent jams of subsequent sheets.  
Adhesive label stock is paper treated with pressure-sensitive adhe-  
sive backing. Use only label stock specifically designed for laser print-  
ing. The procedure for feeding labels is almost the same as for  
regular paper except that you must use the side media exit and load  
the paper cassette print side up.  
Format label data within your application. Try printing your data on a  
plain sheet of paper first to check its placement.  
The manner in which you store media makes a big difference in print  
quality and printer operation. Media that is not properly stored is more  
likely to jam. Keep all media in good condition by storing it  
In its wrapper  
On a flat surface  
In a closed cabinet  
In a cool dry area  
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The printer supports the following media sizes:  
Media  
Media Size  
Inches  
Imageable Area  
Millimeters Inches Millimeters  
Feed  
Edge  
11.75 x 16.50 297 x 420  
8.27 x 11.75 210 x 297  
11.38 x 16.22 289 x 412  
7.93 x 11.38 202 x 289  
Short  
Long  
Short  
Short  
Long  
Long  
Short  
Short  
Long  
A3  
A4  
5.83 x 8.27  
148 x 210  
5.51 x 7.96  
9.53 x 12.57 242 x 319  
6.86 x 9.81 174 x 249  
140 x 202  
A5R  
9.85 x 12.88 250 x 327  
7.17 x 10.12 182 x 257  
10.50 x 7.50 267 x 190  
11.00 x 17.00 279 x 432  
8.50 x 14.00 216 x 356  
8.50 x 11.00 216 x 279  
B4  
B5  
10.33 x 7.33 262 x 186  
10.67 x 16.67 271 x 424  
8.17 x 13.67 208 x 348  
8.17 x 10.67 208 x 271  
Executive  
Ledger  
Legal  
Letter  
Input bins for letter and ledger or A3 and A4 sizes are standard. Each  
standard input bin has a special metal tab that the printer uses to  
sense the media size loaded in the bin. If you modify one of the stan-  
dard input bins, you must also replace this tab. The optional large-  
large capacity input bin can also be modified to accept different paper  
sizes. See the instructions for changing an input bin’s media size later  
in this chapter.  
When you use a media size selection command, the printer searches  
the input bins for the matching media size. When it finds a match, it  
uses media from that bin to print your file. If you know the printer has  
been loaded with a certain media, you can use the media size selec-  
tion commands to select the input bin containing that media even if  
you do not know the input bin number. (See the QMS Crown Docu-  
ment Option Commands manual for complete information about  
using DOC in your files.)  
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Your printer has two standard input bins and two optional input bins:  
Upper input bin  
Lower input bin  
Large-capacity input bin (optional)  
Large-large-capacity input bin (optional — 3825/3225 only)  
The illustration below shows the locations of these bins. The input  
bins support several types and sizes of media. The optional large-  
capacity bin expands the printer’s paper capacity to approximately  
1,500 sheets of letter or A4 size paper (500 sheets for the upper and  
lower bins, and 1,000 sheets for the large-capacity bin).The optional  
large-large-capacity bin increases the printer’s capacity to approxi-  
mately 3,000 sheets of paper up to ledger size (500 sheets for the  
upper and lower bins and 2,500 for the large-large capacity bin).  
The indicators on the control panel printer icon light to show the cur-  
rently selected input bin. The system administrator can use the fol-  
lowing procedure to select a default input bin through the control  
panel.The printer uses paper from the default input bin if your file  
does not specify a different paper size or input bin.  
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1
2
3
Press the Online/Offline key to take the printer off line.  
The indicator light by the key goes out and the message window  
continues to display  
IDLE or ENERGY SAVER  
Press the Menu key to enter the configuration menu.  
The message window displays  
CONFIGURATION  
OPERATOR CONTROL  
Press the Select key to enter the menu; then press the Next  
key until the Inputbin menu appears.  
The message window displays  
OPERATOR CONTROL  
INPUTBIN  
4
Press the Select key; then press the Next key until the input  
bin you want appears in the message window (in this case  
upper). Press the Select key.  
The message window momentarily displays  
UPPER  
IS SELECTED  
and then  
OPERATOR CONTROL  
INPUTBIN  
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5
Press the Online/Offline key and the following prompt  
appears:  
SAVE CHANGES?  
NO  
6
7
Press the Next key until YES appears. Press the Select key  
to save changes.  
Press the Online/Offline key to place the printer back on line,  
making it available for the next print job.  
With the optional duplex printing module installed, you can print on  
both sides of any size paper (including ledger). The illustration below  
shows how to load paper in the input bins for simplex or duplex print-  
ing on letterhead. See chapter 8, “Engine, Miscellaneous, and Disk  
Operations,” in the system administrator’s guide for information on  
printing combination simplex and duplex jobs on letterhead or  
prepunched paper.  
QMS  
The duplex printing indicator on the control panel lights when a print  
job is using the duplex printing module.  
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There are two types of two-sided printing: duplex and tumble duplex.  
The illustration below shows the difference between these two types.  
Side 1  
Side 2  
Side 1  
Side 2  
Portrait  
Landscape  
DUPLEX  
Side 1  
Side 2  
Side 1  
Side 2  
Portrait  
Landscape  
TUMBLE DUPLEX  
Once the optional duplex printing module is installed on your printer,  
the Duplex option and Tumble Duplex option appear in the Operator  
Control menu. See chapter 3, “Operator Control Menu,” in the system  
administrator’s guide for more information on these two options. Use  
your application top choose duplexing on a per job basis or the con-  
trol panel to set duplexing as the default. To select duplex printing  
through the control panel, follow these steps:  
1
Press the Online/Offline key to take the printer off line.  
The indicator light by the key goes out and the message window  
continues to display  
IDLE or ENERGY SAVER  
2
Press the Menu key to enter the configuration menu.  
The message window displays  
CONFIGURATION  
OPERATOR CONTROL  
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3
4
Press the Select key to enter the menu. Press the Next key  
until the Duplex menu appears.  
The message window displays  
OPERATOR CONTROL  
DUPLEX  
Press the Select key. Press the Next key until ONappears in  
the message window. Press the Select key.  
The message window momentarily displays  
ON  
IS SELECTED  
and then  
OPERATOR CONTROL  
DUPLEX  
5
6
Press the Online/Offline key, and the following prompt  
appears:  
SAVE CHANGES?  
NO  
Press the Next key until YES appears. Press the Select key  
and then press the Online/Offline key to place the printer  
back on line, making it available for the next print job.  
Your QMS printer can print up to 999 copies of your file. It is best to  
leave the default as 1 and change the number of copies for each file  
through your application. To change the number of copies through the  
control panel, refer to the “Alphanumeric Values” section in chapter 1,  
“Introduction,” of your system administrator’s guide.  
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With its unique virtual memory management, your QMS printer can  
deliver multiple copies of your files in collated order to either of the  
face-down output bins or the optional large-capacity output stacker.  
Collated and uncollated stacking for two copies of a four-page docu-  
ment are illustrated below.  
4
4
3
4
2
3
1
3
4
2
3
2
2
1
1
1
Collated  
Uncollated  
The default value for collation is On. To change the default for all print  
jobs, follow these steps:  
1
2
3
Press the Online/Offline key to take the printer off line.  
The indicator light by the key goes out and the message window  
continues to display  
IDLE or ENERGY SAVER  
Press the Menu key to enter the configuration menu.  
The message window displays  
CONFIGURATION  
OPERATOR CONTROL  
Press the Select key to enter the menu. Press the Next key  
until the Collation menu appears.  
The message window displays  
OPERATOR CONTROL  
COLLATION  
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4
Press the Select key. Press the Next key until OFF appears  
in the message window. Press the Select key.  
The message window momentarily displays  
OFF  
IS SELECTED  
and then  
OPERATOR CONTROL  
COLLATION  
5
6
Press the Online/Offline key and the following prompt  
appears:  
SAVE CHANGES?  
NO  
Press the Next key until YES appears. Press the Select key  
and then press the Online/Offline key to place the printer  
back on line, making it available for the next print job.  
Your QMS printer gives you a choice of print resolution. That is, you  
can choose whether your files are printed with 300 x 300 dots per  
inch (dpi) or at a higher resolution:  
3825 600x600 dpi  
3225 400x400 dpi  
2025 400x400 dpi  
The lower resolution prints more quickly and uses less toner. It is suit-  
able for many routine office needs, such as interoffice memos and  
draft copies of documents. For camera-ready copy or presentation  
documents, however, you will probably want the sharpest, clearest  
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image your printer can make, so you will select the higher setting.  
Many applications allow you to change resolution on a per job basis.  
Use the control panel only if you want to change the default.  
The higher setting is the default value. To change the resolution  
1
Press the Online/Offline key to take the printer off line.  
The indicator light by the key goes out and the message window  
continues to display  
IDLE or ENERGY SAVER  
2
Press the Menu key to enter the configuration menu.  
The message window displays  
CONFIGURATION  
OPERATOR CONTROL  
3
4
5
6
Press the Select key to enter the menu. Press the Next key  
until the message window displays  
CONFIGURATION  
ADMINISTRATION  
Press the Select key. Press the Next key until the message  
window displays  
ADMINISTRATION  
ENGINE  
Press the Select key. Press the Next key until the message  
window displays  
ENGINE  
DEF. RESOLUTION  
Press the Select key.  
On a 3825 Print System, the message window displays  
DEF. RESOLUTION  
*600 DPI  
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On a 3225 or 2025 Print System, the message window displays  
DEF. RESOLUTION  
*400 DPI  
7
8
Press the Next key.  
The message window displays  
DEF. RESOLUTION  
300 DPI  
Press the Select key.  
For 1.5 seconds, the message window displays  
300 DPI  
IS SELECTED  
and then  
ENGINE  
DEF. RESOLUTION  
9
Press the Online/Offline key and the following prompt  
appears:  
SAVE CHANGES?  
NO  
10 Press the Next key until YES appears. Press the Select key  
to save the change.  
11 Press the Online/Offline key again to place the printer back  
on line, making it available for the next print job.  
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You may select either portrait or landscape orientation. There is no  
need to load media differently in the input bins for landscape orienta-  
tion. Using letter-size paper as an example, the illustration below  
shows both orientations relative to direction of media movement  
through the printer.  
Portrait  
Most applications allow you to select page orientation when printing.  
Use the control panel only if you want to change the default setting for  
page orientation. To select the page orientation from the control  
panel, use the following procedure:  
1
Press the Online/Offline key to take the printer off line.  
The indicator light by the key goes out and the message window  
continues to display  
IDLE or ENERGY SAVER  
2
Press the Menu key to enter the configuration menu.  
The message window displays  
CONFIGURATION  
OPERATOR CONTROL  
3
Press the Select key to enter the menu. Press the Next key  
until the message window displays:  
OPERATOR CONTROL  
ORIENTATION  
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4
Press the Select key. Press the Next key until the orientation  
you want appears in the message window (in this example,  
landscape). Press the Select key.  
The message window momentarily displays  
LANDSCAPE  
IS SELECTED  
and then  
OPERATOR CONTROL  
ORIENTATION  
5
6
Press the Online/Offline key and the following prompt  
appears:  
SAVE CHANGES?  
NO  
Press the Next key until YES appears. Press the Select key  
and then press the Online/Offline key to place the printer  
back on line, making it available for the next print job.  
Your printer has the capability to do number-up, or “n-up,” printing  
using QMS Document Option Commands. Number-up printing allows  
you to print a high volume of pages on less paper at a fraction of the  
time. For example, you may choose 2-up (two pages printed on one  
side of a page and printed in half the time) or 4-up (four pages printed  
on one side of a page and printed in one quarter of the time). Refer to  
the QMS Crown Document Option Commands manual for complete  
information on how to do number-up printing.  
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The upper and lower input bins hold up to 250 sheets of paper each.  
Follow these steps to load paper into these bins:  
1 Grasp the sides  
of the bin and lift  
it slightly to pull it  
away from the  
printer. Set the  
bin on a level  
surface.  
2 Raise the bin  
cover to its  
upright position  
and then lift it  
from the bin. Set  
the cover aside.  
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3 Gently tap up to  
250 sheets of  
paper on the side  
of the stack to  
even them and  
then place the  
stack in the bin.  
4
Replace the bin cover and gently but firmly reinsert the bin  
into the printer, being careful not to damage the guide pins.  
The LCIT holds up to 1,000 sheets of paper or other media in Letter,  
Legal, A4, A5R, B4 and B5 sizes.  
The optional large-capacity input bin has one button to lower the  
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paper tray and three lights to indicate bin status:  
Tray Down  
Button  
Press this button before adding paper to the large-  
capacity input bin. The top and front covers of the bin  
must be closed.  
Ready  
Light  
The Ready Light is inside the Tray Down button. This light  
is visible when the large-capacity bin is ready to be used.  
The light flashes while the tray is moving up or down. The  
light goes out when the bin cannot be used.  
Paper Mis-set  
Light  
This indicator lights if paper is loaded incorrectly or if the  
paper size dial is not set properly. The tray automatically  
lowers when the mis-set indicator lights. To correct the  
problem, open the bin cover, adjust the positioning of the  
paper, or set the size dial to the proper setting and close  
the bin cover.  
Cover Open  
Light  
This indicator lights when the top and/or front covers of  
the bin are open. If either cover is open, the bin cannot be  
used. Close the covers before continuing.  
The optional large-capacity input bin holds up to 1,000 additional  
sheets of print media in Letter, Legal, A4, A5R, B4 and B5 sizes. To  
load paper into the bin  
1 Press the Tray Down button to lower the tray. The Ready light  
within the button flashes while the tray is moving down. (If  
the bin runs out of paper while a job is printing, the tray low-  
ers automatically.)  
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2 When the light stops  
flashing, open the bin  
cover and move the  
chain guide out of the  
way).  
3
If the paper size is correct, simply add more paper. If you  
want to change page sizes, you must first remove any  
existing paper from the bin.  
4
Set the page size dial to  
the required page size.  
Make sure the dial clicks  
8 1/2x14  
into place, or the bin  
does not rise.  
Larger  
Smaller  
5
Bow the paper slightly to insert it into the bin and load the  
paper so it is aligned with the innermost edge of the bin.  
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6
Reposition the chain  
guide into the slot at the  
center edge of the paper  
stack. The chain guide  
keeps the paper in the  
correct position and  
helps prevent paper  
jams. Make sure the  
chain guide is not resting  
on top of the paper or to  
either side of the slot.  
7 Close the bin cover. The tray automatically goes up to the  
feed position when the cover is closed. If the tray does not  
return to feed position, check to make sure the paper size  
dial is locked in the correct position.  
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The Large-Large-Capacity Input Tray (LLCIT) for your QMS 3825/  
3225 Print System allows you to load 2,500 sheets of paper at a time,  
in letter, legal, ledger, A3, A4, and B4 sizes.  
The LLCIT must be installed by a QMS-authorized service represen-  
tative. See appendix A, “QMS Customer Support” if you do not know  
how to reach your service contact.  
Because the LLCIT holds a heavy load, it has a metal prop plate at  
the back corner for added support. The prop plate helps prevent the  
printer from tipping, even when the LLCIT is fully loaded. If you need  
to move the printer, you must  
Remove the paper from the LLCIT  
Remove the prop plate to avoid damage to the printer or the floor  
To remove the prop plate, simply remove the two screws holding it in  
place. The prop plate slips off easily. Reinstall the prop plate as soon  
as the printer is in its new location.  
Be careful not to tip the printer while moving it.  
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The Large-Large-Capacity Input Tray (LLCIT) has step-by-step  
instruction illustrations, a button to lower the interior tray, and an error  
light to alert you to any condition that requires your attention.  
Instruction Illustrations  
Once you know how to load paper from  
reading this manual, the step-by-step  
illustrations will help you remember in what  
order to perform the various steps.  
Tray Down Button  
Press this button to lower the paper tray inside  
the LLCIT. The tray must be at the bottom  
position before you can load paper.  
If the printer runs out of paper, the tray lowers  
automatically.  
This button lights when the tray is in motion.  
Error Light  
This red light comes on if paper is loaded  
incorrectly, if the paper size does not match the  
tray’s setting, or if the LLCIT door is open.  
Changing the paper size for the LLCIT requires special care to avoid  
damaging electrical connections. We recommend that you  
Evaluate your printing needs and choose one size for the  
LLCIT  
Have the service representative set the LLCIT for that size  
during installation  
Do not alter the size setting  
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The LLCIT holds up to 2,500 sheets of paper in letter, legal, ledger,  
A3, A4, and B4 sizes. Once the size is set, add paper of the same  
size and orientation as the paper that was previously loaded.  
To add paper to the LLCIT  
1
2
Remove the upper and lower input bins.  
Push the Tray Down button to lower the interior paper tray.  
The tray moves slowly.  
3
4
When the light stops flashing, open the LLCIT door and lift  
the clear plastic lid.  
Remove and discard the top and bottom sheets from the new  
paper supply.  
Top and bottom sheets sometimes have traces of glue which can  
cause jams.  
5
6
Follow the paper manufacturer’s instructions as to which  
side of the paper should print first.  
Printing the proper side first helps prevent excessive paper curl,  
which is especially important if you are using the optional Large-  
Capacity Output Stacker. The paper wrapper usually has an  
arrow to indicate which side to print first. Load paper so the arrow  
points up.  
Bow the paper slightly to insert it into the bin, and slide it in  
until it is aligned with the innermost edge of the bin.  
7
8
Close the lid, and shut the door until it snaps.  
Wait for the paper tray to reach its uppermost position.  
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The QMS 3825/3225/2025 Print System has three standard output  
bins:  
The upper bin  
The lower bin  
The side bin  
An optional large-capacity output stacker is available for the 3825  
Print System:  
The illustration below shows the locations of these bins. The upper  
and lower bins have a combined capacity of 1,500 sheets (stacked  
face down). The side bin can hold up to 100 sheets (stacked face up).  
The upper and lower bins automatically shift the pages right or left to  
separate print jobs. This “offset stacking” feature helps users find print  
jobs quickly. The optional large capacity output stacker holds up to  
2,750 sheets of 20-pound (75 g/m2) paper or 2,400 sheets of 24-  
pound (90 g/m2) in Letter/A4 size only.  
The indicators on the control panel light to show the currently  
selected output bin. The system administrator chooses a default out-  
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put bin by using the control panel and the Outputbin selection in the  
Operator Control menu. Choose Upper for the upper output bin.  
Choose Lower for the lower output bin. Choose Side for the side  
(face-up) output bin. Choose * for any face-down (upper, lower, or  
LCOS, if installed) output bin. Choose LCOS for the optional large-  
capacity stacker, if it is installed.  
The LCOS, an option for the 3825 Print System, handles only Letter/  
A4 size paper. If you are using a different paper size and printing from  
an application, LCOS will not be a selectable option. If you are print-  
ing without using a printer driver, and you select LCOS, the printer will  
automatically use a different face-down output bin.  
For example, follow these steps to select the lower output bin:  
1
2
3
Press the Online/Offline key to take the printer off line.  
The indicator light by the key goes out and the message window  
continues to display  
IDLE or ENERGY SAVER  
Press the Menu key to enter the configuration menu.  
The message window displays  
CONFIGURATION  
OPERATOR CONTROL  
Press the Select key to enter the menu. Press the Next key until  
the Outputbin menu appears. The message window displays  
OPERATOR CONTROL  
OUTPUTBIN  
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4
Press the Select key. Press the Next key until the lower out-  
put bin appears in the message window. Press the Select  
key.  
The message window momentarily displays  
LOWER  
IS SELECTED  
and then  
OPERATOR CONTROL  
OUTPUTBIN  
5
6
Press the Online/Offline key. The following prompt appears:  
SAVE CHANGES?  
NO  
Press the Next key until YES appears. Press the Select key  
and then press the Online/Offline key to place the printer  
back on line, making it available for the next print job.  
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Heavy paper stock, transparencies, and labels work best when they  
follow the straightest path through the printer. Use the side exit and  
the upper input bin for the straightest path.  
To use the side media exit:  
1
Pull the side media  
exit away from the  
printer.  
2
Slide the extension  
out completely.  
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The stacker stacks paper face down, so jobs can be located and sep-  
arated easily. A clear window on the top of the stacker allows you to  
monitor work face up on its way to the stacker.  
Once the Large-Capacity Output Stacker is installed, the main power  
supply to the printer enters through the stacker.  
To remove your print jobs from the stacker:  
1
Press the Online/Offline key on the printer control panel to  
take the printer off line.  
2
Press the Tray Down key on the stacker and wait for the tray  
to reach the bottom.  
3
Open the stacker door and remove all the paper from the  
stacker.  
4
5
Close the stacker door. The tray will rise automatically.  
Press the Online/Offline key to put the printer back on line.  
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3
Periodic  
Maintenance  
Routine maintenance schedule  
Adding toner  
Replacing the cleaning unit, ozone filter, chargers, shield plate,  
and printer drum  
Cleaning the quenching lamp, separation pawls, and transfer  
corona wire  
Clearing the maintenance message  
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Routine maintenance is required to keep your printer operating prop-  
erly. This chapter includes a maintenance schedule and instructions  
for all basic maintenance tasks, such as adding toner, replacing dis-  
posable printer parts, and cleaning specific areas of the printer.  
Depending upon the number of pages printed, your printer requires  
replacement of several disposable parts and cleaning of several  
areas to ensure excellent print quality.  
A maintenance message appears when any of these parts needs to  
be replaced or cleaned. The chart on the next page covers mainte-  
nance you can perform. It defines what needs to be done when each  
maintenance message appears. The second chart covers mainte-  
nance which should be performed only by a QMS service representa-  
tive. Following the two charts are detailed instructions for all  
maintenance and cleaning you should perform. Once the mainte-  
nance is complete, you must clear the message. Instructions for  
clearing the maintenance message are at the end of this chapter.  
Printer parts may wear more or less quickly depending on use. The  
following factors influence the wear:  
Print job complexity  
Page size and paper orientation  
Duplex printing  
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Message  
Appears at Maintenance Needed  
Instructions  
Replace:  
Toner cartridge  
Clean:  
Quenching lamp  
Toner Out  
15,000  
pages  
page 3-5  
page 3-11  
page 3-12  
page 3-15  
Separation pawls  
Transfer corona  
wire  
Replace:  
Cleaning unit  
Replace:  
Replace  
Cleaner  
30,000  
pages  
page 3-18  
Maintenance  
Due  
100,000  
pages  
page 3-20  
page 3-20  
Main charger  
Transfer/separation  
charger  
page 3-20  
page 3-22  
page 3-23  
Shield plate  
Ozone filter  
OPC Drum  
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Message  
Appears at Maintenance Needed  
Instructions  
Replace:  
Toner cartridge  
Clean:  
Quenching lamp  
Toner Out  
10,000  
pages  
page 3-5  
page 3-11  
page 3-12  
page 3-15  
Separation pawls  
Transfer corona  
wire  
Replace:  
Maintenance  
Due  
20,000  
pages  
page 3-20  
page 3-20  
Main charger  
Transfer/separation  
charger  
page 3-22  
page 3-18  
Ozone filter  
Replace:  
Cleaning unit  
Replace:  
Replace  
Cleaner  
30,000  
pages  
Replace Drum 80,000  
pages  
page 3-23  
page 3-20  
OPC Drum  
Shield plate  
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Message  
Appears at  
Maintenance Needed  
Replace:  
Maintenance2 Due 320,000 pages  
on 3825/3225  
Development unit  
Fusing unit  
300,000 pages  
on 2025  
Paper feed rollers  
Clean:  
Inside of the drawer  
Registration rollers  
and mylar  
Transport belt  
Bottom plate of the  
printer  
Replace:  
Maintenance3 Due 2,400,000  
pages  
Process fan unit  
Registration roller unit  
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The message window indicates when the printer’s toner is low.  
3825 The QMS 3825 Print System uses specially developed  
microfine toner to achieve excellent print quality. Always  
make sure to use QMS microfine toner when replacing toner.  
To replenish the toner supply, follow these directions:  
The printer should be off line before toner is replaced.  
1 Make sure that the printer  
is off line. Grasp the sides  
of the printer’s front cover  
and pull it down to open.  
2 Push up the latch on the  
left-hand side of the  
printer, and pull out the  
internal compartment.  
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3825/3225  
3 Grasp the toner cover  
with one hand so that your  
thumb can press against  
the release tab. Lift the  
cover up and away from  
the printer and set it aside.  
Be careful not to spill any  
toner on other parts of the  
printer or on yourself.  
2025  
4 Remove a toner cartridge from its box and shake the car-  
tridge vigorously for 10 to 15 seconds.  
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3825/3225  
5 Insert the cartridge at a  
slant so that the round bar  
on the cartridge fits into  
the groove on the right-  
hand side of the toner unit.  
Close the cartridge over  
the toner unit so that the  
release tab clicks into  
place.  
2025  
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3825/3225  
6 Insert the winding handle  
supplied with the toner  
cartridge into the rectan-  
gular notch on the side of  
the cartridge.  
Turn the handle clockwise  
until the red line appears.  
This removes the plastic cov-  
ering from beneath the car-  
tridge and releases the toner  
into its compartment.  
2025  
7 Tap the top of the cartridge to release any toner that may be  
sticking to the inside. Remove the cartridge and discard it.  
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3825/3225  
8 Replace the toner cover.  
2025  
9 Firmly push the internal compartment back into the printer  
so that the latches and levers lock into place.  
10 Close the front cover.  
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The printer requires cleaning in several areas whenever you add  
toner. When it is necessary to clean the inside or outside of your  
printer, follow these directions:  
Always turn off the printer before cleaning to prevent an  
injury.  
Do not use sharp objects to clean the printer.  
Do not use cleaning solutions to clean the inside of your  
printer. To prevent printer damage, use only a water-  
dampened, lint-free cloth.  
The quenching lamp is simple to clean. No special fluid is needed,  
and cleaning only takes a few minutes with a water-dampened cloth.  
The quenching lamp is visible with the printer cover open and is  
located beneath the main charger. To clean the quenching lamp, fol-  
low these steps:  
1 Open the printer cover.  
2
Firmly pull out the  
quenching lamp.  
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3
Wipe the top of the  
quenching lamp  
with a clean water-  
dampened cloth.  
4
5
Reinsert the quenching lamp.  
Leave the front cover open for cleaning the separation pawls.  
The separation pawls are attached to the fusing unit, which is located  
to the left of and beneath the drum and cleaning unit compartment.  
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To clean the separation pawls, follow these instructions:  
3825/3225  
1
Push the fusing unit  
release lever to the  
left and pull the fus-  
ing unit out until it  
stops. Place your  
hand beneath the  
fusing unit and  
push the release  
lever to the left once  
again to remove it  
completely from the  
internal compart-  
ment.  
2025  
2
Place the fusing unit on a level surface so that you can see  
all four separation pawls.  
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3825/3225  
3
Push and raise  
each separation  
pawl to remove it  
from the fusing unit.  
2025  
4
Clean each pawl by  
wiping it with a  
water-dampened  
cloth.  
You may need to use  
a little force or a fin-  
gernail to remove  
any toner that contin-  
ues to adhere to the  
pawl. Never use any  
fluid besides water to  
clean the separation  
pawls.  
5
Replace each pawl by angling it slightly to insert it into a  
slot and then pressing down to snap it in place.  
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6
7
Reinsert the fusing unit by aligning it with the rails inside  
the internal compartment and firmly pushing the unit until  
it snaps into place.  
Close the printer’s  
front cover.  
If you have performed preventive maintenance on the printer and  
print quality remains low, the transfer corona wire may have toner on  
it. Use the following instructions to clean the transfer corona wire:  
1
Turn off the printer.  
2
Open the printer cabinet  
and remove the cleaning  
guide from inside the  
cabinet.  
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3
Open the front cover.  
4
Pull out the transfer  
charger using its tab.  
PULL  
A2  
A
1
A
4
B
5
Attach the cleaning  
guide to the edge of the  
transfer charger.  
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6
Gently slide the clean-  
ing guide (or a cotton  
swab) back and forth to  
clean the corona wire.  
7
Carefully reinsert the transfer charger into the printer until  
it is firmly in position.  
8
9
Close the front cover.  
Return the cleaning guide to the printer cabinet.  
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The cleaning unit clears loose or excess toner from the page and the  
printer’s drum. Replace the cleaning unit every 30,000 pages printed.  
To replace the cleaning unit  
1 Grasp the sides of the  
printer’s front cover and  
pull it down to open.  
2 Push up the latch on the  
left-hand side of the  
printer and pull out the  
internal compartment.  
3 Locate the cleaning unit  
release lever. Hold down  
the side button on the  
lever while turning it to  
the left. Release the side  
button and leave the  
lever in the upright  
position.  
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4 Cover the drum with a piece of paper to protect it from light  
and any handling damage. Remember to remove the paper  
after installing the new cleaning unit.  
5 Lift up the used cleaning  
unit to remove it. If the  
cleaning unit does not  
easily come out when  
lifted, check to make  
sure that the release  
lever on the outside of  
the compartment is in  
the upright position. Dis-  
pose of the used clean-  
ing unit properly.  
6 Place the new cleaning  
unit straight down into  
the grooves in the  
printer compartment and  
ease it into place. The  
cleaning unit fits in only  
one direction. The clean-  
ing blade and surfaces  
face toward the print  
drum.  
7
Rotate the lever release to lock the cleaning unit back into  
position.  
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8 Firmly push the internal compartment back into the printer  
so that the latches and levers lock into place.  
9 Close the front cover.  
The two chargers and shield plate are visible with the printer cover  
open. The chargers are located next to the compartment handle and  
the shield plate is located just above the handle. To replace these  
parts  
1 Make sure the printer is idle and turned off.  
2 Grasp the sides of the  
printer’s front cover and  
pull it down to open.  
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3 Firmly pull out the used  
shield plate, and dispose  
of it properly. Insert the  
new shield plate, and  
click it into place.  
:
4 Pull out the used main  
charger, and dispose of  
it properly. Insert a new  
main charger, and click it  
into place.  
:
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5 Pull out the used  
transfer/separation  
charger, and dispose of  
it properly. Lower the A1  
lever, and then insert a  
new transfer/separation  
charger, being careful  
not to touch the clear  
plate. Return the lever to  
its original position.  
PULL  
A2  
A
1
A
4
B
6 Close the front cover.  
The ozone filter is located on the left side of the printer behind a  
vented covering. To replace the filter  
1 Remove the vented  
cover by pushing the  
latch at the top of the  
cover and pulling the  
cover up and away from  
the printer.  
O
1
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2 Remove the used ozone  
filter from the cover and  
dispose of it properly.  
Place a new filter inside  
the cover.  
3 Reattach the vented  
cover to the left side of  
the printer and click it in  
place.  
O
1
The printer drum should be replaced after printing approximately  
100,000 pages on the 3825 and 3225 Print Systems; every 80,000  
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pages on the 2025 Print System. Since the drum is sensitive to light  
and fingerprints, remember the following tips when replacing the  
drum or opening the compartment containing the drum:  
Do not expose the drum to any light brighter than normal  
room light.  
Do not expose the drum to room light for more than five min-  
utes.  
When opening the compartment containing the drum to  
access another printer part, cover the drum with a sheet of  
paper to help shield the light.  
Do not touch the surface of the drum or let the drum rest on  
any area that might scratch the surface.  
Do not remove the protective wrap from the drum until  
instructed to do so.  
Follow these instructions to replace the printer drum:  
1
Grasp the sides of the  
printer’s front cover  
and pull it down to  
open.  
2 Push up the latch on  
the left-hand side of  
the printer and extend  
the internal compart-  
ment.  
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3 Locate the cleaning  
unit release lever. Hold  
down the side button  
on the lever, and turn  
the lever to the left.  
Release the side  
button, and leave the  
lever in the upright  
position.  
4 Locate the develop-  
ment unit release lever.  
Move the lever clock-  
wise until it locks into  
place.  
5 Remove the worn drum by pushing one side forward while  
raising the other side up and out of its compartment. Dis-  
pose of the worn drum properly.  
6 Install a new drum (still  
wrapped) by angling it  
slightly and fitting one  
end into the groove at  
the right of the printer.  
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7 Remove the protective  
wrap by pulling it away  
from the drum.  
8 Reposition the release levers.  
9 Firmly push the internal compartment back into the printer  
so that the latches and levers lock into place.  
10 Close the front cover.  
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A maintenance message appears in the printer’s message window  
when routine maintenance is due. After completing the maintenance,  
you must use the printer control panel to remove the message. To  
clear the maintenance message use this procedure:  
1
2
Press the Online/Offline key to take the printer off line.  
Press the Menu key. The message window displays the  
Operator Control menu.  
3
4
Press the Next key until ADMINISTRATIONdisplays on the  
second line of the message window.  
Press the Select key to open the Administration menu.  
ADMINISTRATIONnow displays on the first line of the mes-  
sage window.  
5
6
7
Press the Next key until ENGINEdisplays on the second line.  
Press the Select key to enter the Engine submenu.  
Press the Next key until MAINTENANCE DUEdisplays on the  
bottom line.  
8
9
Press the Select key. ONappears on the bottom line.  
Press the Next key until OFFappears on the bottom line.  
10 Press the Select key to turn off the maintenance message.  
11 Press the Online/Offline key to exit the menu. When the mes-  
sage window displays SAVE CHANGES?, press the Next key  
to change the NOto YES, and then press the Select key.  
This clears the maintenance message and resets the internal  
maintenance counter when you place the printer back on line.  
12 Press the Online/Offline key to put the printer back on line.  
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4
Troubleshooting  
Printer Problems  
Printer troubleshooting  
Preventing paper jams  
Paper jam locations  
Clearing paper jams  
Printing problems  
Paper jam indicator problems  
Print quality problems  
Placing a service call  
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This chapter covers printer problems that may occur as a result of  
Application software  
Computer hardware  
Printer hardware  
Printer control panel messages help you locate many problems.  
When the printer needs operator assistance, the message window  
displays one of the following messages:  
ADJUST LCIT BIN  
The large-capacity or large-large-capacity bin is not  
inserted correctly.  
ADJUST NUMBER  
OUTPUTBIN  
The specified output bin is not set, or the bin cover is  
open.  
ADJUST SIZE BIN  
Check the specified input bin to make sure it is  
inserted correctly and the cover is closed.  
CLEANER ABSENT  
The cleaning unit is not installed.  
CLEAR DUPLEXER  
JAM  
Media has jammed while passing through the  
duplexer.  
CLEAR PAPER  
EJECTION JAM  
Clear jam from output areas.  
CLEAR PAPER FEED Clear jam from the paper feed area.  
JAM  
CLEAR PAPER PATH Check the printer icon for location of jam and clear  
JAM  
jammed media from all highlighted locations.  
CLOSE DUPLEXER  
DOOR  
The duplexer door is open and must be closed.  
CLOSE FRONT DOOR The front door is open and must be closed.  
CLOSE SIDE  
DOOR(S)  
One or more of the side doors is open and must be  
closed.  
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DEVELOPER  
ABSENT  
The developer unit is not installed.  
DEVELOP WARNING It is nearly time to replace the developer unit  
FUSER ABSENT  
The fuser is missing from the engine.  
LCIT COVER OPEN  
Close cover on the large-capacity or large-large-  
capacity input tray.  
LOW TONER  
It is nearly time to refill the toner  
MAINTENANCE DUE Specific maintenance is due. Refer to chapter 3,  
“Periodic Maintenance” for information about specific  
maintenance needed.  
NUMBER  
The specified output bin is full.  
OUTPUTBINFULL  
OPC DRUM ABSENT The OPC drum is missing from the engine.  
OPC WARNING  
It is nearly time to replace the OPC drum  
OUTPUTBIN  
NUMBER JAM  
Media has jammed between the printer engine and  
the specified output tray.  
PUT SIZE PAPER IN The specified input bin or cassette needs media of  
NUMBER INPUTBIN the specified size.  
REPLACE CLEANER The cleaning unit must be replaced  
REPLACE OPC DRUM The OPC drum must be replaced  
TONER OUT  
The toner cartridge is empty.  
When the printer requires service, operation stops and the message  
window displays CALL FOR SERVICEfollowed by the location of the  
problem and error number. Have this information available when you  
call for service.  
Service calls should be placed to the vendor from whom you pur-  
chased the printer. If the vendor cannot provide service, see appendix  
A, “QMS Customer Support.”  
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The following is a list of possible printer problems and solutions.  
Many problems can be corrected as you follow the steps on this list.  
1
Does the printer power light come on?  
YES - Go to number 2.  
NO - Check the following:  
Is the power cord plugged into both the power outlet and the  
printer?  
Is the printer’s power switch in the ON position (|)?  
Is the power outlet working? Plug a lamp into the outlet and  
see if it turns on. If not, the outlet may be faulty.  
Does the line voltage of the power outlet match the printer’s  
power requirements? See appendix B, “Technical Specifica-  
tions.”  
2
Can you print a start-up page?  
YES - Go to question 3.  
NO - Check the following:  
Does the currently selected input bin have paper?  
Are all printer covers closed securely?  
Is there a paper jam? Jams locations are indicated on the  
printer icon on the control panel.  
3
Is the printer receiving data from the computer?  
YES - Go to question 4.  
NO - Check the following:  
Check the status of the Receiving indicator. If it blinks after  
the file is sent, the printer is receiving the data.  
Print a status page from the control panel. If you are using the  
serial interface, are the baud rates (speed of data transmis-  
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sion) of the printer, computer, and the application the same?  
See chapter 4, “Administration/Communications Submenu,”  
in the system administrator’s guide.  
If you still cannot identify the problem, contact your QMS vendor.  
4
Is the printer printing codes or not printing at all when in  
ESP mode (emulation sensing processor)?  
YES - Check the following:  
Reconfigure the port to the specific printer emulation of the  
file you are trying to print. You can use the PS Executive  
Series Utilities, the control panel, or a remote console to  
change emulations.  
If a PostScript file prints PostScript emulation statements  
while in ESP mode, increase the emulation timeout with the  
PS Executive Series Utility or the control panel.  
If you continue to have problems with the ESP mode, contact  
QMS Customer Technical Assurance. See appendix A, “QMS  
Customer Support.”  
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There are several things you can do to reduce the occurrence of  
media jams.  
Your paper, labels, and overhead transparencies must meet  
the guidelines set for the printer.  
If you have problems with paper double feeding, remove it  
from the input bin and fan the edges. The sheets may be  
sticking together.  
Remove the top and bottom sheets from each package of  
paper. The top and bottom sheets sometimes have traces of  
glue which can cause jams.  
Print media must be stored away from moisture and humidity.  
Many paper manufacturers place an arrow on the label to  
indicate which side should be printed first. Place paper so the  
guide arrow points up. If you cannot determine which way to  
place paper and you have repeated jams, remove the paper  
from the input bin, rotate the stack a half turn, turn the stack  
over, and put it back in the bin. Printing the proper side first  
can help prevent excessive curl, which is especially important  
if you are using the optional Large Capacity Output Stacker.  
If none of the above relieves repeated paper jamming, notify  
your QMS vendor.  
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When a media jam occurs, the printer icon on the printer’s control  
panel lights in the area closest to the jam. Frequent jams in any area  
indicate that area should be checked, repaired, or cleaned. Repeated  
jams may also signal that you are using the wrong weight media.  
Media jams can occur in the following areas:  
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To clear a jam in the upper or lower input bin  
1
Grasp the upper or lower  
input bin with both hands  
and lift it slightly to pull it  
out.  
2
Pull the jammed media  
gently from the media feed  
area.  
3
4
Replace the input bin.  
Open and close the printer’s front cover to clear the jam  
signal.  
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When a jam occurs in the optional large-capacity bin or the optional  
large-large-capacity bin, the tray inside the bin automatically moves  
down.  
1
If the jammed media is not  
visible, go to 2. Otherwise,  
do this  
a
Open the large- or  
large-large-capacity  
bin.  
b
Large-capacity only:  
Move the chain guide  
out of the way.  
c
d
Remove the jammed  
media.  
Large-capacity only:  
Reposition the chain  
guide.  
e
f
Close the top and  
front covers.  
Open and close front  
door to clear jam  
message.  
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2
3
Open the cabinet door.  
Turn the knob behind  
the door clockwise to  
release the jammed  
paper.  
4
5
Close the cabinet door.  
Open the printer’s front  
cover.  
6
Pull down the jam  
release lever (labeled B)  
and remove the jammed  
media.  
The jam release lever  
automatically returns to  
its proper position.  
7
Close the front cover.  
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Follow these steps to clear a media jam from the transport areas:  
1
Open the front cover and  
pull down the transfer/sepa-  
ration charger guide  
(labeled A1).  
2
If the most of the sheet of  
media is visible, pull and  
turn the fusing unit knob  
clockwise while removing  
the paper.  
3
If the media is stuck at the  
registration roller, turn the  
roller knob counterclock-  
wise, and remove the  
jammed media.  
4
Raise the transfer/separation charger guide back into place, and  
close the front cover.  
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To remove a jam from one of the output areas:  
1
Gently pull out any print  
media that is visible at the  
upper, lower, or side exits.  
2
If no print media is visible,  
open the printer’s side  
access doors and remove  
any media.  
3
Close the doors.  
O
1
4
Open and close the front cover to clear the jam signal.  
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The large-capacity output stacker (LCOS), which holds up to 2,750  
sheets of paper, is optional for the 3825 Print System. If a paper jam  
occurs in the LCOS, the Error light flashes, and the message window  
on the printer control panel reads Clear Paper Ejection Jam.  
To remove a jam from the optional large-capacity output stacker:  
1
2
Press the Online/Offline key to take the printer off line.  
Open the stacker door and lid and gently remove any visible  
paper.  
Check both the stacker area and the transport area.  
3
4
Close the stacker door and lid.  
Open the printer door above the stacker and gently remove  
any visible paper; then close the door.  
5
6
Clear jams from other points in the paper path, if they are  
lighted on the printer icon on the printer’s control panel.  
Open and close the front door of the printer to clear the jam  
message.  
7
Press the Online/Offline key to put the printer back on line.  
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Duplexing capabilities are optional for your printer. If you have a  
duplexing unit installed and a print media jam occurs in the duplex  
area, follow these steps:  
1
Open the cabinet door.  
2
Push and turn the right-  
hand knob clockwise to  
release any jammed print  
media.  
3
Gently pull out any visible  
print media.  
4
Push and turn the left  
knob (labeled C) clock-  
wise and pull out the  
jammed print media.  
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5
If the jammed media  
cannot be removed, push  
the lever labeled D1 at the  
top of the transport guide  
to release the guide and  
remove any media. Then  
raise the transport guide  
back to its correct  
position.  
6
7
Close the cabinet door.  
Open and close the front cover to clear the jam signal.  
If the start-up page ejects but is blank or if blank pages output from  
the printer during a printing job, check the following:  
1
Check the message window to see if it is displaying LOW  
TONER or TONER OUT. Pages do not print if the printer is  
out of toner or if toner is low and the Toner Low Action is set  
to stop.  
2
3
Be sure you removed the plastic covering from the cartridge  
to release the toner.  
See “Adding Toner,” in chapter 3, “Periodic Maintenance.”  
If these solutions do not work, contact your QMS vendor.  
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If a job partially prints, check the following:  
1
Check your printer interface cable. You could have the  
wrong kind of cable, or the printer may not be configured for  
the correct cable and port.  
In your system administrator’s guide, see chapter 2, “The Com-  
munications Submenu,” for interface information and appendix B,  
“Cable Pinouts,” for cable information.  
2
3
Make sure no one pressed the Cancel Job key while your job  
was printing.  
Check the message window to see if the printer is reporting  
PUT SIZE PAPER IN NUMBER INPUTBIN.  
If the Paper Jam indicator lights, open the appropriate area of the  
printer and clear the jam. See the previous sections on clearing paper  
jams for more information. If the indicator stays on after clearing the  
jam, check the following:  
1
2
Open and close the printer’s front cover to clear the jam signal.  
Look again in the transport areas for paper, especially if any  
sheets tore when you were clearing the jam.  
3
Place a service call.  
Print quality problems are those related to the appearance of the  
pages you have printed. These include white lines, uneven blacks,  
and other print distortions.  
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Listed below are several print quality problems with possible solu-  
tions. Try the solutions in the sequence given. If these do not solve  
the problem, place a service call.  
1
2
3
Check the message window to see if it is displaying LOW  
TONER. Pages may not print well if the toner is nearly gone.  
Clean the transfer corona wire (see “Cleaning the Transfer  
Corona Wire” in chapter 3, “Periodic Maintenance”).  
Check whether printer is set to low resolution, 300 dpi, or  
high resolution— 600 dpi on the 3825; 400 dpi on the 3225 or  
2025 printers.  
4
In a 3825 printer, confirm that you are using only QMS-  
approved microfine toner.  
1
2
Check the printer’s toner.  
Add toner if the message window reports low toner.  
The media path may be dirty. Clean or replace the main charger,  
transfer/separation charger, shield plate, quenching lamp, and sepa-  
ration pawls. See chapter 3, “Periodic Maintenance,” for more infor-  
mation.  
Place a service call.  
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1
2
Replace the paper in the printer with dry paper.  
If you are using transparencies, they must be recommended  
for use in laser printers and able to withstand heat up to 200°  
Fahrenheit.  
Place a service call.  
If you have a problem you can not resolve, contact your QMS vendor.  
Your QMS vendor is best equipped to handle immediately any prob-  
lems you may encounter. If your vendor is unable to answer your  
questions, see appendix A, “QMS Customer Support.” Be prepared to  
provide a complete description of the problem, and have handy a  
start-up page, status page, and sample printouts if available.  
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5
Advanced  
Printer Use  
Changing input bin sizes  
Changing optional large-large-capacity tray size  
Attaching optional large-capacity output stacker  
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This chapter guides you through several advanced printer tasks  
which may need to be performed from time to time. Included are  
instructions for changing the input bin sizes, changing the paper size  
for the optional large-large-capacity input tray, and attaching the  
optional large-capacity output stacker.  
The upper and lower bins can be adjusted to accommodate different  
page sizes and page orientations, including Letter, Legal, Ledger, A3,  
A4, B4, A5R, B5, and Executive. Additional upper and lower input  
bins may be purchased if you frequently use several page sizes. See  
your QMS vendor for more information. Use the decals included with  
the bins to identify page size. A screwdriver is provided in the acces-  
sory box to assist you in loosening and tightening the screws. To  
change the bin size use the following instructions:  
1 Loosen the three  
screws securing  
the side and  
length guides,  
and remove the  
guides.  
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2 Move the guides to the appropriate page size and secure  
each with a screw.  
3 Place the appro-  
priate metal page  
sensing tab  
(included in the  
accessory box)  
in the tab holder.  
Make sure the  
paper size and  
the size on the  
page sensing tab  
match. If not,  
irregular printing  
and paper jams  
occur.  
4 Stick the appro-  
priate page size  
decal to the side  
of the input bin.  
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Changing the paper size for the LLCIT requires special care to avoid  
damaging electrical connections. We recommend that you  
Evaluate your printing needs and choose one size for the LLCIT  
Have the service representative set the LLCIT for that size  
during installation  
Do not alter the size setting  
1
Remove the upper and lower input bins.  
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2
3
Press the Tray Down  
button.  
As soon as the tray  
moves down enough to  
remove the paper, open  
the door to stop the tray  
movement.  
4
Remove all the paper.  
5
Close the door. The tray will rise to the top.  
6
7
When the tray reaches the top, open the door.  
Turn off the printer.  
8
9
Shut the door.  
Remove the metal prop plate from beneath the back corner  
of the LLCIT by removing the two screws that attach it and  
slipping off the plate.  
Set aside the prop plate and screws to reinstall after you finish  
with the tray.  
10 Lift and pull the LLCIT  
from the printer as you  
would any input bin.  
Set it gently on the floor,  
being careful not to over-  
extend the cable at the  
back-right corner of the  
tray.  
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11 Unscrew the silver screw from the top back of the indicator  
area cover.  
12 Open the front door of the LLCIT.  
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13 Unscrew the two silver screws from the front of the indicator  
area cover.  
14 Open the clear lid.  
15 Carefully lift the indicator area cover forward to clear the  
magnetic door clasp and set it gently on the floor, being  
careful not to overextend the blue wire harness.  
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16 Remove the clear lid.  
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1
Use a pen or pencil  
to set the six DIP  
switches, which help  
the printer sense  
paper size.  
The following chart  
(which is also posted  
on the inside of the  
indicator area cover)  
shows how to set the  
DIP switches.  
Up = 1  
Down = 0  
2
DIP switch #  
1
3
4
5
6
Paper Size  
B4  
0
0
0
0
0
0
0
0
0
0
1
1
0
A4  
0
0
1
1
1
1
0
1
1
0
1
1
0
0
0
0
0
1
0
0
0
0
1
1
0
0
0
1
0
0
0
0
0
0
0
A4R  
11 x 8.5"  
8.5 x 11"  
Legal  
A3  
Ledger  
Sizes shown in shaded cells are not available on this printer.  
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The side rails must be adjusted to match the paper size you have  
chosen. The steps for adjusting the right side rail are the same for all  
sizes. The steps for the left rail differ according to the paper size. Fol-  
low the steps for the right side, then check the chart to see which set  
of instructions to follow for the left side. After adjusting both sides, skip  
to “Reassemble the LLCIT,” on page 5-17.  
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1
Remove the front and rear thumb screws on the right rail.  
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2
Click the silver top section of the side rail into the notch for  
the paper size you want.  
.
3
Slide the rail until the front notch lines up with the proper  
size and the screw hole lines up with the matching hole.  
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4
Adjust the back of the rail until the slot lines up with the  
matching size indicator and the screw hole is visible.  
5
Reinsert the thumb screws.  
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When you adjust the left side rail, check this chart to see which set of  
instructions to follow. Once you have changed the left side rail, skip to  
“Reassemble the LLCIT” on page 5-17.  
From this size Letter Ledger Legal A3  
A4  
B4  
To this size  
Letter (11" x 8.5")  
Ledger (11" x 17")  
Legal (8.5" x 14")  
A3 (297 x 420 mm)  
A4 (210 x 297 mm)  
B4 (250 x 327 mm)  
None  
A
A
C
C
C
C
C
C
A
A
A
B
B
None  
A
B
B
A
A
B
B
A
B
B
A
None  
None  
C
C
Left Side Rail - A Instructions  
To change from any US size or B4 to any US size or B4:  
a
Repeat steps 1 through 5 of “Adjusting the Right Side  
Rail” for the left side.  
b
Then skip to page 5-17.  
Left Side Rail - B Instructions  
To change from any US size or B4 to A3 or A4, you must remove  
the left side rail from the tray. Follow these steps:  
a
Remove the front and rear thumb screws.  
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b
Remove the  
three black  
screws from  
the silver top  
section of the  
side rail.  
c
d
Lift the end of  
the size  
indicator bar at  
top rear.  
Remove the  
silver section  
of the side rail.  
e
f
Disconnect the keyring-type fastener at the bottom of the  
chain guide.  
Tilt and  
remove the  
side rail.  
g
h
Reattach the chain guide.  
Skip to “Reassemble the LLCIT” on page 5-17.  
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Left Side Rail - C Instructions  
To change from A3 or A4 paper to any US size or B4, you must  
install the left side rail in the tray. You should find two sections of  
the side rail, one black and one silver, three black screws, and  
two thumb screws stored in the printer’s storage cabinet.  
a
Disconnect the keyring-type fastener at the bottom of the  
chain guide.  
b
c
Tilt the side rail into the left side of the tray.  
Lift the left end of the size indicator bar at top rear out of  
the way, and set the silver top section of the side rail in  
place, fastening it with its three black screws.  
You may need to push the side rail above its normal position  
to attach the front screw while avoiding the nearby punched  
metal tab. Once attached, the rail rests under the tab.  
d
Align the side rail for the proper paper size and insert the  
two thumb screws.  
e
f
Lower the size indicator bar into place.  
Reattach the chain guide.  
g
Proceed to “Reassemble the LLCIT” on the next page.  
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1
Angle the clear lid into place, inserting the right peg into its  
hole, and then sliding the left peg into its grove. Leave the lid  
open.  
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2
Replace the indicator area cover by aligning it in front of the  
body and sliding it straight back, being careful that the mag-  
netic door catch is accessible and that the tongues at the  
back of the cover are inside the housing.  
3
Reinsert the three silver screws you removed when access-  
ing the DIP switches.  
4
5
Close the lid and the door, making sure the door snaps shut.  
Insert the LLCIT as you would any paper cassette, lining up  
the guides with the support tails and sliding the LLCIT until it  
snaps into place.  
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6
7
Reinstall the prop place you removed at the outset of this  
process.  
Add paper, making sure the feed edge is appropriate for the  
paper size you have chosen.  
Check the chart on page 2-10 to find the proper feed edge. Make  
sure you remove the top and bottom sheets and follow the paper  
manufacturer’s instructions about which side to print first.  
8
9
Reinsert the upper paper cassettes.  
Turn on the printer and wait for the tray to rise.  
The Large-Capacity Output Stacker, which is an option for the 3825  
Print System. stacks up to 2,750 sheets of 24 lb (90 g/m2) paper in  
letter or A4 size.  
Because changes are needed to the system table before the LCOS  
can be installed, only a QMS-authorized service representative can  
make the initial installation.  
Once the initial installation is complete, it is easy to attach and  
remove the stacker, if necessary. Remember:  
You must change the power cord connections every time you  
attach or remove the stacker.  
You must use the stacker power switch as the main switch for the  
entire print system whenever the stacker is attached.  
Once the system table has been prepared to handle the LCOS, follow  
these directions:  
1
2
3
Turn off and unplug the printer.  
Line up the pegs on the stacker with the slots on the printer.  
Rock one side up so the peg catches. Then rock the other  
side so it catches.  
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4
5
6
Attach the cable on  
the rear of the stacker  
to the adjacent port on  
the rear of the printer.  
Attach the supple-  
mental power cord  
from the stacker to the  
printer.  
Attach the main power  
cord from the stacker  
to the power supply.  
7
8
Turn on the printer power switch.  
Turn on the stacker power switch. The stacker power switch  
is now the main power switch for the printer.  
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A
QMS Customer  
Support  
Sources of customer support  
QMS world-wide offices  
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Several sources of help and information are available, depending on  
the type of help you need:  
Your local vendor (the one from whom you bought the printer) may be  
best equipped to help you. Your vendor has specially trained service  
technicians available to answer questions and the equipment to ana-  
lyze your printer problems.  
Often, “printing” problems have more to do with the application being  
used than with the printer. In this case, the application vendor or man-  
ufacturer is the best source of help.  
Q-FAX, a QMS information retrieval service, provides application  
notes, technical support notes on common printing problems, and  
information about printer specifications, options, accessories, con-  
sumables, and prices.  
In the United States and Canada, call (800) 633-7213 to reach Q-  
FAX. In all other countries, call (334) 633-3850. When you call, have  
your fax number handy or place the call from your fax machine’s  
handset.  
You can choose to have either a directory of currently available docu-  
ments on a particular topic or a specific document sent to you. The  
first time you call, request the directory by pressing 2 on your phone  
or fax keypad when prompted. Then call back to request specific doc-  
uments. You can order up to three documents per call.  
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The QMS Corporate Bulletin Board System (BBS) contains technical  
support notes, application notes, drivers, patches, and utilities. If you  
have technical questions that do not require an immediate reply, you  
may leave them on electronic mail for the Sysop (System Operator).  
The bulletin board [(334) 633-3632] operates at 1200, 2400, 9600,  
and 14400 baud, 8 data bits, no parity, 1 stop bit, with XMODEM,  
YMODEM, and ZMODEM capabilities. Contact QMS Customer Tech-  
nical Support for more information about the bulletin board.  
Through CompuServe, you can ask general, non-technical questions,  
share information with other users, and access printing information  
and programs. When you use CompuServe, go qmsprinttakes  
you directly to the forum where QMS is located. The QMS library sec-  
tion contains application notes, drivers, utilities, technical information,  
and announcement files.  
The QMS server provides access to technical reports, new product  
announcements, a trade show schedule, and other general informa-  
tion about QMS.  
You can access the QMS server via any one of the many web viewers  
available to Internet users. If you don’t have access to a web viewer,  
we recommend the NCSA Mosaic web viewer (Mosaic is at  
ftp.ncsa.uiuc.edu). The QMS home page is at http://www.qms.com/.  
The QMS ftp resource is ftp.qms.com.  
QMS Customer Technical Assurance is available from 7 am to 6 pm,  
Central Standard Time, at (334) 633-4500 (US). You can also fax  
questions to CTA at (334) 633-3716 (US). Please indicate whether  
you would like a faxed or a phoned reply.  
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If you call for assistance, have the following information ready so our  
technicians can help you more quickly:  
Your phone number, fax number, and shipping address  
A description of the problem  
The printer model and serial number  
The type of host computer you are using  
The type and version of operating system you are using  
The interface your are using, and, if serial, the protocol  
The application and version you are using  
The emulation you are using  
Your printer firmware version (listed on status and start-up pages)  
1 (800) 762-8894  
1 (800) 858-1597  
Call for service information and maintenance pricing  
for repair of all QMS printers and printers of various  
other manufacturers  
On Site Service and Depot Repair Information  
7 am to 7 pm Central Time  
1 (334) 633-4300  
Extension 2530  
Spare Parts Ordering and Information  
8 am to 5 pm Central Time  
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United States/  
Latin America  
QMS, Inc.  
One Magnum Pass  
Mobile, AL 36618  
(334) 633-4300  
Product Information: (800) 523-2696  
OEM Information: (800) 631-2692  
Consumables: (800) 777-7782  
Fax: (334) 633-4866  
Latin America Fax: (334) 639-3347  
Asia-Pacific  
Canada  
QMS Asia-Pacific  
Melbourne 61 (3) 899 5777  
Sydney 61 (2) 901 3235  
Tokyo (81) (3) 3437 4030  
QMS Canada, Inc.  
9630 Rte. Trans-Canadienne  
Saint-Laurent, Québec H4S 1V9  
Telephone: (514) 333-5940, (800) 361-3392  
Fax: (514) 333-5949  
National Service: (800) 268-4969  
National Service Fax: (905) 673-7676  
Offices in Ottawa, Québec City, Toronto, and Vancouver  
Europe,  
Middle East,  
Africa  
Düsseldorf (49) 211/596 1333  
London (44) 1 784 442255  
Maarssen (31) 3465 51 333  
Paris (33) (1) 4107 9393  
Stockholm (46) (8) 725 5680  
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B
Technical  
Specifications  
Print engine specifications  
Physical characteristics  
Controller specifications  
Electrical and environmental requirements  
Print media specifications  
Printer options and consumables  
Warranty considerations  
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Printer  
Engine  
QMS 3825  
QMS 3225  
QMS 2025  
Ricoh M38  
Ricoh M32  
Ricoh M20  
Duty Cycle  
(Maximum)  
200,000 pages  
per month  
200,000 pages  
per month  
100,000 pages  
per month  
Type  
The basic printer is a table-top page printer. The  
expanded model with added options is a floor-standing  
page printer.  
Print Method  
Print Speed  
Laser beam scanning; dry electrophotographic printing  
Up to 38 single-  
Up to 32 single-  
Up to 20 single-  
sided pages per sided pages per sided pages per  
minute; up to 17 minute; up to 16 minute; up to 10  
(letter or A4-size  
paper)  
double-sided  
double-sided  
double-sided  
pages per minute pages per minute pages per minute  
Resolution  
Toner  
300x300 dpi  
600x600 dpi  
300x300 dpi  
400x400 dpi  
300x300 dpi  
400x400 dpi  
Dry, microfine, in Dry, in user-  
user-replaceable replaceable  
cartridges  
Dry, in user-  
replaceable  
cartridges  
cartridges  
Toner Cartridge  
Life  
15,000 pages  
per cartridge;  
30,000 pages  
per kit  
15,000 pages  
per cartridge;  
30,000 pages  
per kit  
10,000 pages  
per cartridge;  
20,000 pages  
per kit  
normal (5%) page  
coverage on letter-  
size pages  
Warm-Up Time  
Less than 3 minutes from cold start  
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Printer  
QMS 3825  
QMS 3225/2025  
Basic Model  
Dimensions  
Basic Model  
Without paper trays:  
WxDxH  
Without paper trays:  
WxDxH  
23" x 25.4" x 29.5"  
585 mm x 645 mm x 750 mm  
23" x 26.4" x 27.5"  
584 mm x 671 mm x 699 mm  
With paper trays:  
WxDxH  
With paper trays:  
WxDxH  
38" x 25.4" x 29.5"  
965 mm x 645 mm x 750 mm  
37.4" x 26.4" x 27.5"  
950 mm x 671 mm x 699 mm  
Full System  
Full System  
(Duplexer, System Table,  
Large-Capacity Input  
Tray)  
(Duplexer, System Table,  
Large-Capacity Input  
Tray)  
Without paper trays:  
Without paper trays:  
23" x 25.4" x 49.6"  
23" x 26.4" x 49.6"  
585 mm x 645 mm x 1260 mm  
584 mm x 671 mm x 1260 mm  
With paper trays:  
With paper trays:  
38" x 25.4" x 49.6"  
37.4" x 26.4" x 49.6"  
965 mm x 645 mm x 1260 mm  
950 mm x 671 mm x 1260 mm  
Full System with Options  
Full System with Options  
With Large-Large-Capacity  
Input Tray  
With Large-Large-Capacity  
Input Tray (3225 Only)  
37.4" x 26.4" x 49.6"  
38" x 25.4" x 49.6"  
965 mm x 645 mm x 1260 mm  
950 mm x 671 mm x 1260 mm  
With Large-Capacity Output  
Stacker  
51.75" x 25.4" x 49.6"  
1314 mm x 645 mm x 1260 mm  
With Large-Large-Capacity  
Input Tray and Large-  
Capacity Output Stacker  
51.75" x 25.4" x 49.6"  
1314 mm x 645 mm x 1260 mm  
Standard unit — 208 lbs (94 kg) Standard unit — 187 lbs (85 kg)  
Weight  
Full system — 351 lbs (159 kg)  
LLCIT — 42 lbs (19 kg)  
Full system — 330 lbs (150 kg)  
LLCIT (3225) — 42 lbs (19 kg)  
LCOS — 55 lbs (25 kg)  
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Emulations  
PostScript — Level 1 compatibility mode and Level 2  
HP PCL 5 (with HP-GL/2)  
HP-GL 7475A/7550A  
Lineprinter  
CCITT  
LN03 Plus (Standard on 3825, Optional on 3225/2025)  
imPRESS (Standard on 3825, Optional on 3225/2025)  
Support for downloadable optional emulations, including  
QUIC II  
Fonts  
39 resident PostScript fonts that can be scaled from 4  
points upward and rotated to any angle in 1° increments; all  
typefaces have multilingual character sets  
7 resident bitmap HP PCL5 fonts in 25 symbol sets each, 12  
resident scalable HP PCL5 fonts in 35 symbol sets each,  
and 20 resident HP-GL symbol sets  
Support for Type 1 and Type 3 host-resident downloadable  
PostScript fonts  
Support for optional Kanji Japanese fonts  
Interfaces  
AppleTalk, RS232, and Centronics parallel interfaces  
Support for an optional network interface  
3825 — Optional SCSI interface (support for up to 6  
external hard disks)  
3225/2025 — SCSI interface (support for up to 6 external  
hard disks)  
(For hard disk specifications see Q-FAX document 6502,  
“QMS-tested SIMMs and Hard Disks.” Appendix A, “QMS  
Customer Support,” tells how to access Q-FAX documents.)  
Memory  
Type  
3825 — 32 MB RAM standard  
3225/2025 — 16 MB RAM standard upgradable to 32 MB  
RISC controller  
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Power  
3825  
3225/2025  
Requirements  
110 V model 88-132 VAC; 50/60 +/-3 Hz 99-122 VAC; 59.4 to 60.6 Hz  
220 V model 187-264 VAC; 50 +/-3 Hz  
Power  
198-242 VAC; 49.5 to 50.5 Hz  
Consumption  
(full system)  
110 V model 1400 W, 12A  
220 V model 1400 W, 7A  
1200 W, 10A  
1150 W, 5A  
Noise Level  
Idle maximum: 45 dB (A)  
Printing maximum:  
3825 — 57 dB(A)  
3225 — 55 dB(A)  
2025 — 55 dB(A)  
Ozone Density  
The printer emits less than 0.1 parts per million  
(ppm) of ozone maximum with a 100% duty cycle for  
8 hours of continuous operation.  
Relative Humidity  
Printing: 20-80% RH (non-condensing)  
Storage: 15-95% RH (non-condensing)  
Temperature Range  
Printing: 50° to 90° F (10° to 32° C)  
Storage: -4° to 109° F (-20° to 43° C)  
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Input bin  
Media types  
Amount  
Sizes  
Standard upper  
Paper  
250 sheets  
A4, A5R, B5,  
Labels  
Executive, Letter  
Transparencies  
Standard lower  
Paper  
Labels  
Transparencies  
250 sheets  
A3, A4, A5R, B 4, B5,  
Executive, Ledger,  
Legal, Letter  
Optional Large-  
Capacity  
Paper  
Paper  
1,000 sheets  
2,500 sheets  
A4, A5R, B 4, B5,  
Legal, Letter  
Optional Large-  
Large-Capacity  
A3, A4, B4, Letter,  
Legal, Ledger  
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Output bin  
Media types  
Amount and  
Direction  
Sizes  
Standard upper  
Paper  
Labels*  
250 sheets,  
face down  
A3, A4, A5R, B 4,  
B5, Executive,  
Transparencies*  
Ledger, Legal, Letter  
Standard lower  
Standard Side  
Paper  
Labels*  
Transparencies*  
250 sheets,  
face down  
A3, A4, A5R, B 4,  
B5, Executive,  
Ledger, Legal, Letter  
Paper  
Labels*  
100 sheets,  
face up  
A3, A4, A5R, B 4,  
B5, Executive,  
Transparencies*  
Ledger, Legal, Letter  
Optional Large-  
Capacity Output  
Stacker  
Paper  
20-lb (75 g/m )  
24-lb (90 g/m )  
face, down  
2,750 sheets  
2,400 sheets  
A4, Letter  
2
2
The following table lists the size, imageable area, and feed direction  
of all supported media:  
Media  
Media Size  
Inches  
Imageable Area  
Millimeters Inches Millimeters  
Feed  
Edge  
11.75 x 16.50 297 x 420  
8.27 x 11.75 210 x 297  
11.38 x 16.22 289 x 412  
7.93 x 11.38 202 x 289  
Short  
Long  
Short  
Short  
Long  
Long  
Short  
A3  
A4  
5.83 x 8.27  
148 x 210  
5.51 x 7.96  
9.53 x 12.57 242 x 319  
6.86 x 9.81 174 x 249  
140 x 202  
A5R  
B4  
9.85 x 12.88 250 x 327  
7.17 x 10.12 182 x 257  
10.50 x 7.50 267 x 190  
11.00 x 17.00 279 x 432  
B5  
10.33 x 7.33 262 x 186  
10.67 x 16.67 271 x 424  
Executive  
Ledger  
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8.50 x 14.00 216 x 356  
8.50 x 11.00 216 x 279  
8.17 x 13.67 208 x 348  
8.17 x 10.67 208 x 271  
Short  
Long  
Legal  
Letter  
Your QMS vendor can provide consumables for your QMS Print Sys-  
tem, or you can call (800) 777-7782 to order consumables in the U.S.  
Various factors can affect a printer’s warranty. Two important ones are  
consumables and electrostatic discharge. Read your printer warranty  
carefully and then store it in a safe place.  
The use of non-QMS consumables and/or accessories alone does  
not affect either your warranty or any maintenance contract you may  
have purchased. However, if QMS printer failure or damage is found  
to be directly attributable to the use of non-QMS consumables and/or  
accessories, QMS will not repair the printer free of charge. In this  
case, standard time and material charges will be applied to service  
your printer for that particular failure or damage. QMS recommends  
that you use only QMS consumables and accessories to support your  
printer. To order QMS consumables and accessories in the U.S., call  
(800) 777-7782. In all other countries, check appendix A, “QMS Cus-  
tomer Support,” for the QMS office closest to you.  
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If an anti-static wrist strap is provided in your printer option kit,  
attach one end of it to your wrist and the other end to any convenient  
electrical ground. The bare metal chassis of equipment, such as on  
the back of a computer, is suitable if it is plugged in but turned off.  
Never attach the wrist strap to any piece of equipment with an electri-  
cal current present. Turn off all power switches first. Plastic, rubber,  
wood, painted metal surfaces, and telephones are not acceptable  
grounding points. The printer isn't an acceptable grounding point  
because it must be unplugged before you perform these tasks.  
If you don’t have an anti-static wrist strap, discharge your body’s  
static electric charge by touching a grounded surface before you han-  
dle any printer boards or components and before removing the con-  
troller board cover. If you must walk around before completing your  
task, discharge your body's static electric charge again before touch-  
ing the printer controller board.  
Handle circuit boards carefully by the edges. Incidental and conse-  
quential damages caused by not discharging electrostatic buildup can  
affect your printer warranty.  
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C
Document  
Option  
Commands  
Supported Document Option Commands  
How to use new commands  
How to use revised commands  
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This appendix lists the supported Document Option Commands  
(DOC) for your QMS 3825/3225/2025 Print System. These com-  
mands are grouped by feature type.  
Each command is preceded by either a DOC statement (%%) or an  
IncludeFeature statement (%%IncludeFeature). See the QMS  
Crown Document Option Commands manual for information on how  
to use each command.  
In addition, this appendix provides instructions for using new Docu-  
ment Option Commands and updated information on using several  
that have been revised since the most recent edition of the QMS  
Crown Document Option Commands manual, QMS Part Number  
1800216-001D. The information in this appendix is the most current.  
Print copyright statement  
Print document creator  
Print creation date and time  
Print current date  
%%CopyRight:  
%%Creator:  
%%CreationDate:  
%%Date:  
Print document owner  
Print document host  
Print routing information  
Print document title  
%%For:  
%%Host:  
%%Routing:  
%%Title:  
Print version and revision  
Print header page  
Print trailer page  
%%Version:  
%%IncludeFeature:header  
%%IncludeFeature:trailer  
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Select enhanced resolution  
Expand plot  
Select original paper size  
Select pen width and color  
Select plotter  
Reverse image  
Scale the image  
Shift the origin  
%%IncludeFeature:enhanced  
%%IncludeFeature:expand  
%%IncludeFeature:size  
%%IncludeFeature:pen  
%%IncludeFeature:plotter  
%%IncludeFeature:reverse  
%%IncludeFeature:scaling  
%%IncludeFeature:origin  
**Enable scalable fonts  
**Install object  
%%IncludeFeature:scalablefonts  
%%IncludeFeature:install  
**Remove object  
%%IncludeFeature:remove  
%%IncludeFeature:removeresource  
%%IncludeFeature:font  
%%IncludeFeature:fontid  
%%IncludeFeature:symbolset  
**Remove resource  
**Select default font  
**Select default font ID  
**Select symbol set  
**Set carriage return to CR+LF %%IncludeFeature:criscrlf  
**Set linefeed to CR+LF %%IncludeFeature:lfiscrlf  
**Set number of lines per inch %%IncludeFeature:linesperinch  
**Set point size  
**Resource  
%%IncludeFeature:pointsize  
%%IncludeFeature:resource  
Select font for current job  
Set point size for current job  
Specify character map type  
Number lines  
%%IncludeFeature:font  
%%IncludeFeature:pointsize  
%%IncludeFeature:map  
%%IncludeFeature:number  
%%IncludeFeature:tabs  
Set tabs  
Set linefeed to CR+LF  
Set carriage return to CR+LF  
Set formfeed to CR+FF  
Wrap lines  
%%IncludeFeature:lfiscrlf  
%%IncludeFeature:criscrlf  
%%IncludeFeature:ffiscrff  
%%IncludeFeature:autowrap  
%%IncludeFeature:linesperpage  
Set number of lines per page  
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Set margins  
**Set orientation  
%%IncludeFeature:lpmargins  
%%IncludeFeature:lporientation  
Start decompression  
Set encoded byte flag  
Set end of block  
Set line end  
%%ImageData  
%%EBAMode  
%%BlockEnd  
%%LineEnd  
Eject page  
%%PageEnd  
Set image position  
Invert image  
%%ImagePosition  
%%InvertImage  
**Set dpi for image expansion %%DPI  
Set data compression  
Reverse bits  
End print job  
%%Compression  
%%BitReverse  
%%JobEnd  
Set image size  
Set image rotation  
%%ImageSize  
%%Rotation  
Select PostScript level  
%%IncludeFeature:languagelevel  
Logical page orientation  
Duplex print jobs  
%%IncludeFeature:pageorientation  
%%IncludeFeature:duplex  
**Number up printing  
Offset logical page  
**Print borders  
%%IncludeFeature:pagegrid  
%%IncludeFeature:pageoffsets  
%%IncludeFeature:border  
Scale logical page  
Booklet printing  
**Print background images  
Set printer resolution  
Print page range  
%%IncludeFeature:pagescaling  
%%IncludeFeature:booklet  
%%IncludeFeature:background  
%%IncludeFeature:resolution  
%%IncludeFeature:pagerange  
%%IncludeFeature:collate  
Collate print job  
Logical page size  
Select number of copies  
%%IncludeFeature:pagesize  
%%IncludeFeature:numcopies  
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Select paper  
%%IncludeFeature:input  
Select output bins  
Select orientation  
Select emulation  
Logical margins  
**Select print mode  
%%IncludeFeature:output  
%%IncludeFeature:orientation  
%%IncludeFeature:emulation  
%%IncludeFeature:margins  
%%IncludeFeature:quality  
**New layout command  
%%IncludeFeature:newlayout  
Identify product  
Control line wrap  
Specify default paper size  
Control transformation point  
%%IncludeFeature:product  
%%IncludeFeature:autowrap  
%%IncludeFeature:paper_size  
%%IncludeFeature:  
paper_size_override  
Adjust image horizontally  
Adjust image vertically  
Set power-up configuration  
%%IncludeFeature:xorigin  
%%IncludeFeature:yorigin  
%%IncludeFeature:reset_override  
Several of the Document Option Commands supported by your  
printer are new or updated in their function. Check this list first. If the  
command you need is not documented here, then check the QMS  
Crown Document Option Commands Manual.  
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The new DPI command for CCITT groups 3 and 4 is supported on  
your printer. All supported CCITT commands are outlined in chapter  
5, “Emulations,” of your system administrator’s guide.  
Function  
Syntax  
Sets the print resolution (dots per inch) to match the  
scanned resolution of the original image.  
%%DPI (horizontal vertical)  
horizontal  
vertical  
Identifies the horizontal resolution  
Identifies the vertical resolution  
Default  
Notes  
Currently selected print system resolution  
This command can also be used to scale the image.  
DPI resolutions above the original scanned resolution  
will reduce the image while DPI resolutions below the  
original scanned resolution will enlarge the image.  
Function  
Specifies the default orientation of the lineprinter  
document images before they are placed on the sheet.  
Syntax  
%%IncludeFeature:lporientation(value)  
value  
Variable  
Range  
Portrait  
Landscape  
Default  
Portrait  
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Notes  
Portrait orientation has the y axis parallel to the long  
edge of the page. Landscape orientation has the y axis  
parallel to the short edge of the page.  
This command applies only to the Lineprinter  
emulation. Lineprinter page orientation can be set only  
through the Administration/Emulations/Lineprinter  
menu or through this DOC.  
The lineprinter’s default orientation is specified through  
the printer’s menu and this default setting overrides the  
standard pageorientation DOC.  
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This section covers updated information about two document format-  
ting commands and complete information about two new commands.  
Number-up Printing, update only, affects PCL 5 use only.  
Print Borders, a new command useful in many emulations.  
Background, update only, affects only jobs created for a  
2025 or 3225 Print System and now being printed on a 3825  
Print System.  
Print Quality, a new command which allows you to select  
print intensity.  
Number-up printing, enabled in QMS DOC with the %%IncludeFea-  
ture:pagegrid command, has a small change in functionality, which  
affects the PCL 5 emulation only.  
Number-up printing allows you to save paper and speed up printing by  
placing more than 1reduced-size image on a page. For instance, 4-up  
printing would print 4 page images on 1 page. The PCL 5 emulation  
prints reliably only in exact resolutions of 300 or 600 dpi. Because the  
size is changed in number-up printing, the relative number of dots per  
inch is also changed, and PCL 5 jobs may produce unexpected results.  
We recommend that you print a test page using the %%IncludeFea-  
ture: pagegrid command before using it for a major job.  
Border — The rectangles formed after applying the physical sheet  
size, orientation, margins, number of rows and columns, and the row  
and column spacing (in that order) are called logical page spots.  
When borders are selected, they are drawn at the logical page spot.  
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Logical page — The image that is produced by the emulation (also  
called logical sheet). When no layout is selected, it corresponds to the  
physical page (the paper size or paper type), but when a complex lay-  
out is selected, it is one of the images that gets mapped to a physical  
page within the borders.  
Margins — The portion of the physical page around the edges of the  
paper where no imaging will take place.  
Page grid — The placement of logical pages as tiles on the physical  
page.  
Page spot — Each of the resulting rectangles after applying the fol-  
lowing steps when a layout is specified:  
1
2
3
4
Choose a paper size.  
Orient the paper size.  
Obtain a smaller rectangle by carving out the margins.  
Divide up the resulting rectangle according to the geometry  
specified by the %%IncludeFeature:pagegrid or  
%%IncludeFeature:booklet commands.  
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Function  
Draws a border at the page spot. The width of the  
border (thickness of the stroke) is given by the value  
whose units are centipoints (1/7200"). The  
outside of the border corresponds to the rectangle  
defined by the page spot so the thickness of the  
border is entirely within the page spot.  
Syntax  
%%IncludeFeature:border(value)  
value  
Variable  
Range  
0 to 7200 centipoints (0 to 1 inch)  
0
Default  
Notes  
1 centipoint = 1/7200" (.0001388 inch)  
0 or no value indicates that borders are not drawn.  
When scaling is specified, the logical page is  
guaranteed to fit inside the page spot and border,  
preserving its proportions (or aspect ratio). When  
scaling is not specified the logical image will most likely  
be larger than the page spot, so the logical page will be  
clipped to the size of the page spot. In this case, the  
upper left corner of the logical page will be visible  
(unless the DOC %%IncludeFeature: pageoffsets is  
specified to displace the logical page with respect to the  
page spot). This command is useful for separating  
logical pages when the %%IncludeFeature:pagegrid  
or %%IncludeFeature:booklet command is enabled.  
These examples show that by altering the margin values and inner  
spacing values, you can change the width, the height, and positioning  
of the borders. The resulting rectangles (borders) in these examples  
are  
Not the logical pages.  
Also called page spots.  
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The borders in Example A are 72 centipoints wide (1/100 inch).  
Example A  
%!  
%%Title: Border (72 centipoints)  
%%IncludeFeature: emulation(postscript)  
%%IncludeFeature: pagesize(letter)  
%%IncludeFeature: border(72)  
%%IncludeFeature: margins(1800 1800  
1800 1800 off)  
%%EndComments  
The borders in Example B are 1800 centipoints wide (1/4 inch).  
Example B  
%!  
%%Title: Border (1800 centipoints)  
%%IncludeFeature: emulation(postscript)  
%%border(1800)  
%%IncludeFeature: margins(1800 1800  
1800 1800 off)  
%%EndComments  
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The borders in Example C are 7200 centipoints wide (1 inch).  
Example C  
%!  
%%Title: Border (7200 centipoints)  
%%IncludeFeature: emulation(postscript)  
%%border(7200)  
%%IncludeFeature: margins(1800 1800  
1800 1800 off)  
%%EndComments  
Because of improved print resolution on the QMS 3825 Print System,  
jobs created for the QMS 3225 or 2025 Print Systems and now being  
run on the 3825 Print System may not print as expected.  
Background and foreground resolution must match to produce  
expected results. If a background image, such as a watermark, was  
created for a QMS 3325 Print System at its 400 dpi resolution, it will  
conflict with the 600 dpi resolution on the foreground material.  
The conflict can be solved in either of two ways:  
Delete the resolution setting from the old file so it will print at  
the new printer’s default resolution.  
Specify a new resolution for the old job so that it matches the  
resolution on the related foreground job.  
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This command allows you to set the intensity of your print output,  
choosing a norma, l light, or dark mode.  
Function  
Specifies whether the printer will use normal, light, or  
dark mode on the print job.  
Syntax  
%%IncludeFeature:quality(value)  
value  
Variable  
Range  
normal  
dark  
light  
Default  
normal  
A session is a means of grouping multiple documents, including doc-  
uments created in different emulations, to form one larger document  
which can be treated as a single entity by QMS Crown printers. To  
avoid confusion over terminology, we’ll use these definitions when  
discussing Sessions:  
Subjob — what we would normally call a document; that is, a sin-  
gle print job in any supported page description language.  
Document — a group of smaller jobs, combined through QMS  
sessions Document Option Commands, to apply global printing  
attributes.  
Session — the QMS DOC mechanism for applying global printing  
attributes to multiple documents.  
Despite their different printer description languages, subjobs can be  
combined in a single session that maintains global features, such as  
duplex mode, copy count, document layout, and collation. A session  
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also gives you the flexibility to override the major document’s global  
printing attributes for one or more subjobs.  
Some printer description languages support language-specific  
markers which work well when the complete document is composed  
of a single printer description language generated by a single  
application. However, language-specific markers do not work very  
well when you need to create a document from files using multiple  
printer description languages. In such cases, high-level document  
manipulation applications find it difficult to deal with markers without  
taking into account the language and semantics of the  
language-specific delimiters.  
Sessions solve that difficulty by offering a language-independent  
means of combining multiple subjobs.  
Here are some examples of applications for which you might want to  
use sessions:  
To print “wild card” file selections on UNIX or VMS computer  
systems.  
To print the chapters of a technical manual, such as this one,  
as a single document.  
To print a series of different monthly, weekly, or yearly reports  
as a batch process.  
A session is invoked by the DOC %%Session command.  
Language-independent delimiters included in the command allow any  
data acceptable to an emulation, including 8-bit data, to be trans-  
ferred to the printer without terminating documents or subjobs early  
and out of context.  
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The %%Session command must  
Be placed at the beginning of the data stream of a document  
to delimit the session boundaries.  
Precede all of the data that belongs to an individual subjob.  
This will ensure that the command is not saved in the actual  
data stream that is passed to a language or emulation.  
Some host applications add DOC commands at the beginning of a  
document’s data stream before transmitting a job to the QMS Crown  
printer. If you do not ensure that such features are completely dis-  
abled, the processing of the %%Session command will be termi-  
nated, and unexpected results may be printed.  
Alternatively, if FTP is used to transmit a document to a QMS Crown  
printer supporting the %%Session command, the following FTP com-  
mand must be entered prior to sending a file to the printer:  
cd no_doc_cmds  
The default mode of the FTP protocol for the QMS Crown printer adds  
network addressing information, in the form of DOC commands, to  
the start of a job and this data would also terminate the session.  
Since each subjob may use a different end-of-subjob argument, the  
%%Session: ... command sequence must be inserted at the begin-  
ning of each subjob to specify the end-of-subjob argument for that  
particular subjob.  
Function:  
Syntax:  
Notes:  
Signal the start of a subjob within a session.  
%%Session: mode argument terminator  
The %%Session command provides two methods to  
signal the end of a subjob, end by count and end by  
delimiter string. Both methods may be used within one  
document, but each subjob may only use one method.  
Parameter:  
mode argument  
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Purpose:  
Default:  
Range:  
Specify the argument of the %%Session command.  
none (job does not consist of subjobs)  
0 length  
Specifies the byte count for the end of subjob.  
The maximum possible value is 2147483647. A  
length of 0 means ignore the byte count termi-  
nator. The length excludes the %%Session  
command  
2 delimiter string  
Specifies the host-supplied delimiter string for  
the subjob boundary.  
4 delimiter string  
Specifies the host-supplied delimiter string for  
the subjob boundary. After detection of the  
string, all characters up to the next occurrence  
of a terminator, or up to 256 characters for the  
line, are absorbed.  
Notes:  
End by Count  
You can specify how many bytes are contained in the  
current subjob. After the printer reads the required  
number of bytes within the current document, the  
printer knows that it has reached the end of the sub-  
job. Any data which comes after this point, within the  
same connection, is treated as the beginning of the  
next subjob.  
End by Delimiter String  
You can specify a delimiter string to detect the end of a  
subjob. Make sure that the specified delimiter string  
does not exist in the actual content of the subjob,  
however, because it will end the subjob and treat all  
remaining data as a new subjob.  
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Parameter:  
Default:  
terminator  
none  
Range:  
<CR> carriage return  
<LF> line feed  
<CR><LF> carriage return plus line feed  
Notes:  
One or more ASCII space characters must be used to  
separate each item. Any extra characters between the  
argument and the terminator are discarded.  
At the start of a document data stream, the printer examines the initial  
bytes of data to see if it can match the %%Session: ... string. If the  
string is found, the mode and argument parameters are extracted to  
determine what kind of session matching is desired. If the initial bytes  
for the document do not match %%Session: ... or if there are errors  
in the mode and argument parameters to the command, the printer  
will act as if the command is not present in the job and default to the  
use of language-specific terminators to end subjobs for the remainder  
of the document.  
If a valid %%Session command is encountered, the printer pro-  
cesses all of the data up to the end of that subjob. Once the subjob  
terminates and more data arrives from the host computer, the printer  
checks again to see if the subsequent data consists of a new  
%%Session command to start the next subjob. Again, if the text at  
the start of the subsequent subjob does not match %% Session: ...  
or if there are errors in the mode and argument parameters to the  
command, the printer will act as if the command is not present in the  
job and default to the use of language-specific terminators to end the  
subjobs for the remainder of the document.  
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For the end-by-count method of signaling the end of a subjob using a  
length, the byte count begins after the terminator following the  
%%Session: ... sequence. For example, counting starts with %! as  
the first 2 bytes in the following example:  
%%Session: 0 65535  
%!  
%%IncludeFeature: emulation(postscript)  
...  
...  
To group the three subjobs in the following example into a document  
using the end-by-delimiter string method, the new combined data  
stream may look like this:  
%%Session: 5 null  
%!  
%%IncludeFeature: emulation (postscript)  
%%EndComments  
...  
PostScript data  
%%EndSubJob  
%%Session: 4%%End2ndSubJob  
%!  
%%IncludeFeature: emulation (pcl5)  
%%EndComments  
...  
PCL 5 data  
...  
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%%End2ndSubJob  
%%Session: 4%%End3rdSubJob  
%!  
%%IncludeFeature: emulation (impress)  
%%EndComments  
...  
imPRESS data  
...  
To further clarify subjob terminators, let’s look at the following exam-  
ple. If you want to group the three subjobs into a document using the  
%%session command with subjob terminators, the new combined  
data stream may look like the following example.  
%%Session  
Session  
%%Session: 0 0  
%%Session: 1 null  
%%Session: 4 %%EndSubJob  
%!  
%%IncludeFeature: emulation (postscript)  
%%EndComments  
...  
PostScript data  
...  
%%EndSubJob  
%%Session: 0 7213  
%%Session: 2 null  
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%%Session: 4 %%End2ndSubJob  
%!  
%%IncludeFeature:emulation (pcl5)  
EndComments  
...  
PCL 5 data  
...  
%%End2ndSubJob  
%%Session: 0 0  
%%Session: 2%%End3rdSubJob  
%!  
%%IncludeFeature:emulation (impress)  
%%EndComments  
...  
imPRESS data  
...  
The %%IncludeFeature:newlayout command is the mechanism  
that allows groups of subjobs to use the same layout features. A lay-  
out may be specified once for an entire document or altered for indi-  
vidual subjobs using the %%IncludeFeature:newlayout command.  
Collation range is a group of consecutively delivered pages to which  
the same settings of collation and offset parameters apply. When col-  
lation is On, the set of pages can match the collation range. But when  
collation is Off, collation range and set are not the same.  
If collate is on, the set is one copy of all pages in the document. If col-  
late is off, the set consists of all the copies of a single page in a docu-  
ment.  
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Function:  
Used when a document has more than one subjob and you  
want to control whether different subjobs have the same  
format.  
The %%IncludeFeature:newlayout command is used at  
the beginning of subjobs to do one or both of the following:  
Indicate to the printer that new document formatting  
options, such as grids, booklets, borders, margins,  
pages sizes, page offsets, and orientation, should  
apply from this point on.  
Indicate that a new collation range is to take effect  
from this point on. This command is intended for use  
when multiple small documents are combined into a  
single print job in order to control which QMS format-  
ting or finishing command settings may be changed  
and when they take effect.  
Syntax:  
%%IncludeFeature:newlayout(value)  
Parameter:  
Default:  
Range:  
value  
n/a  
off, on, collate, on collate  
off  
Ignores any changes to layout or collation properties  
specified at this subjob boundary via DOC. The layout and  
collation properties in effect with the previous subjob remain  
in effect. This command is equivalent to the absence of the  
%%IncludeFeature: newlayout command altogether.  
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on  
Any QMS DOC settings for standard commands (such as  
layout, document finishing, or document formatting) which  
are specified in the current subjob will replace the previous  
values of these settings inherited from the previous  
subjobs. All other settings inherited from the previous  
subjobs in the document remain unchanged. This subjob  
will be considered part of the collation range established by  
the previous subjob. See the “Collation Range” definition  
earlier in this section.  
collate  
Create a new collation range, but retain the same layout  
and document formatting options that were in effect with the  
prior subjob, as in the following two subjob sessions:  
%!  
%%IncludeFeature:numcopies(10)  
...  
PCL 5 Data  
...  
%!  
%%IncludeFeature:newlayout(collate)  
%%IncludeFeature:numcopies(25)  
...  
PostScript Data  
In this example, all of subjob A prints with its attributes  
(numcopies and other layout, document format, and  
document finishing commands). When that job is  
completed, subjob B prints 25 copies with all other attributes  
unchanged).  
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on collate  
Allows a change in both the layout properties and in the  
collation properties at this subjob boundary. Any QMS DOC  
settings for standard commands (such as layout, document  
finishing, or document formatting) which are specified in the  
current subjob will replace the previous values of these  
settings inherited from the previous subjobs. All other  
settings inherited from the previous subjobs in the  
document remain unchanged. This setting is a combination  
of the on and collate parameter values.  
Notes:  
%%IncludeFeature:newlayout (on collate) is always  
issued at the beginning of the document for the first subjob  
regardless of the actual command specified by the user.  
%%IncludeFeature:newlayout (off) is assumed for  
subsequent subjobs when the command is not present.  
A font is a unique set of objects that has an ID and attributes (symbol  
set, spacing, pitch, height, style, weight, and typeface number). A font  
is accessed by specifying a desired set of attributes. The system  
selects the font that most closely matches these attributes from the  
available set of fonts. See the PCL 5 Printer Language Technical Ref-  
erence Manual, Hewlett-Packard part number 5961-0509, for infor-  
mation on what characterizes a PCL font.  
There are two types of fonts — bound and unbound. A bound font  
supports a single symbol set. An unbound font supports multiple, but  
not all, symbol sets. With unbound fonts, the symbol sets are orga-  
nized into two groups — normal and Dingbats. All downloaded fonts  
are bound, and all resident fonts (except Zapf Dingbats which sup-  
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ports the Dingbats symbol set) support the group of normal symbol  
sets.  
In the QMS PCL 5 emulation, only fonts located in the current  
resource may be accessed by a PCL font ID using the normal  
<ESC>(#X sequence. All other fonts (resident, cartridge, or other)  
including those stored on the additional resources can be accessed  
only by attributes.  
Also, only objects stored in the current resource may be deleted  
directly by the PCL language. Thus, unless explicitly removed, exter-  
nal fonts are always available to all PCL jobs.  
In addition to its ID, a downloaded font also has a unique index num-  
ber which is automatically assigned by the printer when the font is  
downloaded. This index number may change if new resources are  
added, but in practice it usually remains fixed. All currently available  
PCL fonts (resident, cartridge, temporary, permanent, and external)  
are listed with their font index numbers on the Advanced Status Page.  
The font index number defines the default PCL font to be used if  
selectbyid is specified as the default PCL font.. Do not confuse the  
font index with the PCL font ID, a mechanism used to identify down-  
loaded fonts in the PCL language using the <ESC>(#X sequence.  
There is no way to specify fonts by their font index numbers from  
within the PCL language. Only the default PCL font is affected.  
A resource is a location where downloaded objects such as fonts,  
macros, or patterns are stored. The printer has one default resource  
and one additional resource for each attached disk. All downloaded  
objects are stored in file systems which reside on these resources.  
The RAM1: resource may be used as the default, but systems with at  
least one disk use the system disk instead. So, for any disk-equipped  
printer, all downloaded objects except palettes, which require special  
handling, are stored on disk. The default resource and one of the  
additional resources can reside on the same disk, but they will be  
located in different directories of that resource’s file system.  
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There are three types of PCL downloaded objects:  
Temporary  
Temporary objects reside on the current resource and are  
deleted at the beginning and end of a job (unless Retain Tem-  
porary is set to On or On Compatibility) or when the system is  
reset (<ESC>E or receipt of Printer Job Language).  
Permanent  
These objects reside on the current resource and are  
retained when the system is reset (<ESC>E or receipt of  
Printer Job Language).  
External  
These objects reside on the additional resources.  
All objects are temporary when first created. They can be made per-  
manent objects through PCL commands. Both temporary and perma-  
nent objects can become external objects when the current resource  
is changed (for temporary objects Retain Temporary must be set to  
On, True, or On Compatibility). External objects become permanent  
objects when the resource in which they reside becomes the current  
resource.  
User-downloaded PCL objects, with the exception of palettes, are  
identified by an ID when they are downloaded. The ID is usually set  
by the file performing the download. If not, the system will provide a  
default value (usually 0, but this can be set using the “install” DOC). If  
two objects of the same type are provided with the same ID, the last  
one received replaces the former. From that point on, downloaded  
objects are accessible by their IDs.  
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Syntax  
%%IncludeFeature:scalablefonts(value)  
Purpose Enables/disables PCL 5 scalable fonts  
Variable  
Notes  
value  
Purpose Specifies whether to disable scalable fonts.  
Range  
0—Enables scalable fonts  
1—Disables scalable fonts  
Default  
0
Disable scalable fonts to  
Print PCL 4 documents which inadvertently select PCL 5  
scalable fonts.  
More closely emulate the PCL 4 font environment.  
Syntax  
%%IncludeFeature:install(resource id object id)  
Purpose Establishes the current resource and the default object ID value  
for the current job to which it is attached. If it is attached to a job  
that downloads a font without setting the current object ID using  
the PCL escape sequence <ESC>(#X, it has the appearance of  
“storing” the font on disk.  
Variables resource id  
Purpose Identifies one of the possible locations for  
downloaded objects  
Range  
Default  
Format  
Notes  
0 to 6  
Internal system disk  
Integer  
If no %%IncludeFeature:install command is sent,  
the internal default location is used; otherwise, this  
parameter, which must be provided, specifies one of  
the alternate locations. For most QMS printers,  
resource 6 is the system disk.  
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object id  
Purpose Assigns an ID to an object, such as a font, macro, or  
pattern  
Range  
Default  
Format  
Notes  
0-32767  
0
Integer  
The object ID can be used instead of the usual PCL  
command to assign an ID. This ID is overwritten by  
any ID assigned from the PCL print job, if present. If  
neither a DOC command nor the PCL print job  
specify an ID, the default ID of 0 is used. Identifiers  
must be unique. If the ID matches an ID for an  
existing object, that object is deleted and replaced by  
the new object. If a %%IncludeFeature:remove  
command precedes a %%IncludeFeature:install  
command, the install command is ignored (these  
two commands are mutually exclusive).  
Notes  
All downloaded objects are by default temporary and will be  
deleted at the end of a job unless Retain Temporary is set to On  
or On Compatibility. If the file the %%IncludeFeature:install  
command is attached to does not make its downloaded fonts  
permanent or Retain Temporary is not set, then those objects  
are removed from the disk when the job completes.  
A downloaded font can be accessed only by its ID if the font is  
stored in the current resource. Regardless of its resource, a font  
can be selected by its attributes. Example A shows a pair of jobs  
that will not produce the desired results (subjob 2 has only the  
appearance of storing the font on disk). By contrast, examples B  
and C show a pair of jobs that will produce the desired results.  
Examples Example %!  
A—Job 1 %%IncludeFeature:emulation(pcl5) install(6 20)  
%%EndComments  
<ESC>)s#W<<download font header>><ESC>*c33E  
<ESC>(s#W<<char 33 data>><ESC>*c34E  
<ESC>(s#W<<char 34 data>>... <ESC>*c5F  
Example <ESC>(20Xthis text is NOT in the downloaded font...  
A—Job 2  
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Example %!  
B—Job 1 %%IncludeFeature:emulation(pcl5) install(6 20)  
%%EndComments  
<ESC>)s#W<<download font header>><ESC>*c33E  
<ESC>(s#W<<char 33 data>><ESC>*c34E  
<ESC>(s#W<<char 34 data>>.. <ESC>*c5F  
Example <ESC>(8U<ESC>(s1p12v0s0b4153This text will  
B—Job 2 be in the downloaded font, if it supports the  
ROMAN-8 symbol set, is proportionally spaced, 12  
points in height (or scalable), upright, medium  
weight, and has type # 4153.  
Example %!  
C—Job 1 %%IncludeFeature:emulation(pcl5) install(6 20 )  
%%EndComments  
<ESC>)s#W<<download font header>><ESC>*c33E  
<ESC>(s#W<<char 33 data>><ESC>*c34E  
<ESC>(s#W<<char 34 data>>... <ESC>*c5F  
Example %!  
C—Job 2 %%IncludeFeature:emulation(pcl5) install(6)  
%%EndComments  
<ESC>(20Xthis text is also in the downloaded font...  
Syntax  
%%IncludeFeature:remove(resource id object id object  
type)  
Purpose Removes an external object from the printer system.  
Variables object type  
Purpose Specifies the kind of objects that are to be deleted  
from the specified printer system.  
Range  
Default  
Format  
Notes  
*, font, macro, pattern, or other object type  
N/A  
Character  
If object type is * or is not specified, then all objects  
on the specified resource with the specified object id  
are removed.  
object id  
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Purpose Specifies the ID of the object that is to be removed  
from the printer system.  
Range  
Default  
Format  
Notes  
*, -1 to 32767  
-1 (wildcard)  
Integer  
If the object id is not specified, or if it is specified as *  
or -1, all objects on the specified resource are  
removed.  
Notes:  
Unlike the %%IncludeFeature:install command, the  
%%IncludeFeature:remove command does not set any  
defaults, and it is not directly related to the job to which it is  
attached. This command allows you to remove external objects  
from the system without having to generate a job containing both  
the DOC command to set the appropriate current resource and  
the PCL code to delete the desired object.  
If this command is specified more than once, the last command  
received is the one that will be executed. In the following  
example, the remove(6 5 font) command is executed, and the  
remove(6 1 macro) command is ignored:  
%%IncludeFeature:remove(6 1 macro) remove(6 5 font)  
Syntax  
%%IncludeFeature:removeresource(resource id object id)  
Purpose Identifies an external object that is to be removed from the  
printer system.  
Notes  
This is an obsolete command that is identical to the remove  
command, except that it does not allow specification of an object  
type. The DOC string “removeresource(aaa bbb)” is equivalent  
to “remove(aaa bbb *)”.  
Variables resource id  
Purpose Indicates the resource from which the object is to be  
removed.  
Range  
0-6  
Default  
N/A  
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Format  
Notes  
Integer  
This ID must be specified. It indicates the resource  
from which the desired object is to be removed.  
There is no way to specify “all resources.” If a  
%%IncludeFeature:install command precedes the  
%%IncludeFeature:remove command, the remove  
command is ignored (these commands are mutually  
exclusive). If the disk does not exist, PCL issues the  
NO SPACE FOR FONT, MACRO, OR PATTERN  
error message.  
object id  
Purpose Specifies the ID of the object that is to be removed  
from the printer system.  
Range  
Default  
Format  
Notes  
*, -1 to 32767  
-1 (wildcard)  
Integer  
If the object id is not specified, or it is specified as * or  
-1, all objects on the specified resource with the  
specified object type are removed.  
Syntax  
%%IncludeFeature:font (font name)  
Purpose Specifies the default font to use.  
Notes  
Fonts are identified by the names shown above. Only the  
resident fonts may be selected (the available set varies from  
printer to printer). An asterisk “*” in the name indicates that a font  
is scalable, and that a point size is to be applied. The value  
selectbyid indicates that the default font ID or unique font index  
will be used for default font selection. Selecting a bound, bitmap  
font overrides the default settings for symbol set and point size.  
An unbound font uses the specified default symbol set if  
possible, while a scalable font uses the default font size.  
Variable  
font name  
Purpose Specifies the default font name.  
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Range  
courier12  
times*blditalic  
univ*  
univ*italic  
courier12bold  
courier12italic  
courier10  
univ*bold  
courier10bold  
courier10italic  
lineprinter  
times*  
times*italic  
times*bold  
univ*blditalic  
univcond*  
univcond*italic  
univcond*bold  
univcond*blditlc  
selectbyindex  
Default  
Format  
Depends on printer configuration  
Character  
Syntax  
%%IncludeFeature:fontid (index #)  
Purpose Specifies the default font index number.  
Notes  
This index is used when the Default Font selected is selectbyid.  
This allows for selection of fonts only on the current resource.  
Selection of default font by index overrides the symbol set value.  
The symbol set is overridden if a bound font is selected as the  
default or if an unbound font is selected that does not support  
the default symbol set. If a font with the specified index exists, it  
is selected as the Default Font. If the specified value does not  
exist, courier 12 point is substituted.  
Variable  
index #  
Purpose Specifies the index number of the default font.  
Range  
Default  
Format  
0 to 32767  
Selectbyid-dependent  
Integer  
Syntax  
%%IncludeFeature:symbolset (name)  
Purpose Specifies the default symbol set for the emulation.  
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Notes  
This command specifies the default symbol set. Not all symbol  
sets are available with certain resident fonts. In particular, the  
Desktop, PS Math, Math 8, Microsoft Pub, Pi Font, PS Text,  
Ventura Intl, Ventura Math, Ventura US, and Windows symbol  
sets cannot be used with the resident bitmap fonts: courier10,  
courier10bold, courier10italic, courier12, courier12bold,  
courier12italic, and lineprinter.  
The five dingbat symbol sets (PS-Zapf-Dingbats,  
Ventura-Dingbats, Zapf-Dingbats100, Zapf-Dingbats200, and  
Zapf-Dingbats300) can be used with all fonts. If a mismatch  
between symbol set and font occurs, the standard PCL font  
selection mechanism is used to locate a font that matches the  
selected symbol set. With the standard set of fonts distributed by  
QMS, this matches the Times* font, but other user installed fonts  
could change this result.  
Variable  
name  
Purpose Specifies the symbol set name.  
Range  
roman-8  
pc-850  
pc8-us  
pc8-dn  
ecma-94  
legal  
iso-60  
iso-61  
iso-69  
iso-84  
iso-85  
desktop  
hpgerman  
hpspanish  
iso-2  
ps-math  
math8  
microsoft-pub  
pi-font  
iso-4  
iso-6  
ps-text  
iso-10  
iso-11  
ventura-intl  
ventura-math  
ventura-us  
windows  
ps-zapf-dingbats  
ventura-dingbats  
zapf-dingbats100  
zapf-dingbats200  
zapf-dingbats300  
iso-14  
iso-15  
iso-16  
iso-17  
iso-21  
iso-25  
iso-57  
Default  
Format  
N/A  
Character  
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Syntax  
%%IncludeFeature:criscrlf(value)  
Purpose Controls the default line termination mode (the <ESC>&k#G  
command). Specifies the line termination treatment of a carriage  
return.  
Variable  
value  
Purpose Specifies whether a carriage return is treated simply  
as a carriage return, or as a carriage return-line feed  
combination.  
Range  
Off/false—Treat line feed as a line feed.  
On/true—Treat line feed as a carriage return-line  
feed combination.  
Default  
Format  
Notes  
Printer configuration dependent  
Boolean  
The result of various settings for these parameters is  
shown in table below, in terms of the equivalent code  
passed to the PCL line termination command  
(<ESC>&k#G). The second setting (lfiscrlf on, criscrlf  
off) is correct for most ASCII listings printed from  
UNIX machines. PC listings should usually be done  
with both items set to off, and Macintosh listings  
usually require the third setting (lfiscrlf off, criscrlf on).  
The following table shows the criscrlf/lfiscrlf  
commands and the corresponding PCL Line  
Termination command parameters.  
LFISCRLF CRISCRLF PCL Code  
Comments  
Off  
On  
Off  
On  
Off  
Off  
On  
On  
0
2
1
3
CRCR,LFLF,FFFF  
CRCR,LFCR-LF,FFCR-FF  
CRCR-LF,LFLF,FFFF  
CRCR-LF,LFCR-LF,FFCR-FF  
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Syntax  
%%IncludeFeature:lfiscrlf (value)  
Purpose Controls the default line termination mode (the <ESC>&k#G  
command); specifies the line termination treatment of a linefeed.  
Variable  
value  
Purpose Specifies whether a linefeed is treated simply as a  
linefeed or as a carriage return-linefeed combination  
Range  
Off/falseTreats linefeed as a linefeed.  
On/trueTreats linefeed as carriage return-linefeed  
combination  
Default  
Format  
Notes  
Printer configuration dependent  
boolean  
The result of various settings for these parameters is  
shown in the table included in the Set Carriage  
Return (Line Termination) discussion, in terms of the  
equivalent code passed to the PCL line termination  
command. The second setting (lfiscrlf on, criscrlf off)  
is correct for most ASCII listings printed from UNIX  
machines. PC listings should usually be done with  
both items set to Off, and Macintosh listings usually  
require the third setting (lfiscrlf Off, criscrlf On). Note  
that the FF becomes a CR-FF when the LF is a CR-  
LF.  
Syntax  
%%IncludeFeature:linesperinch (#)  
Purpose Sets the default PCL line spacing.  
Notes  
Both the %%IncludeFeature:linesperinch and the obsolete  
%%IncludeFeature:linesperpage commands affect PCL’s  
default VMI (vertical motion index). In the event that both are  
specified, the linesperpage command is ignored.  
Variable  
#
Purpose Specifies the default number of lines per inch.  
Range  
1-48  
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Default  
Format  
6
Integer  
Syntax  
%%IncludeFeature:pointsize(default font size)  
Purpose Specifies the point size for scalable default font  
Notes  
If the selected font is not scalable or if a bitmap font size is  
specified, this setting is ignored.  
Variable  
default font size  
Purpose Specifies the floating point number for point size.  
Range  
Default  
Format  
0.25 to 999.75 in 0.25 increments  
Printer configuration dependent  
Floating point number  
Syntax  
%%IncludeFeature:resource(resource id object code)  
Purpose Establishes the current resource and the default object code  
value for the current job to which it is attached.  
Notes  
This command is identical to the %%IncludeFeature:install  
DOC. It is included for backward compatibility.  
All downloaded objects are by default temporary, and will be  
deleted at the end of a job unless Retain Temporary is set to on,  
true, or on compatibility. If the file that the %%IncludeFeature:  
resource command is attached to does not make the  
downloaded font permanent and Retain Temporary is not set,  
then those objects are removed from the disk when the job  
completes.  
A downloaded font can only be accessed by its ID if the font is  
stored in the current resource. Regardless of its resource, a font  
can be selected by its attributes.  
Variables resource id  
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Purpose Identifies one of the possible locations for  
downloaded objects.  
Range  
0-6  
Default  
Internal system disk  
(usually DSK6:/BIN/EMULATE/PCL/FONTS  
Format  
Notes  
Integer  
If no resource item is provided, the internal default  
location is used; otherwise, this parameter, which  
must be provided, specifies one of the alternate  
locations. For most QMS printers, resource 6 is the  
system disk.  
object code  
Purpose Assigns a code to an object such as a font, macro, or  
pattern.  
Range  
Range  
Format  
0-32767  
0
Integer  
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D
Factory Default  
Settings  
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Keypad Language  
Operator Passwrd  
Use Operator Pwd  
Admin Password  
Use Admin Pwd  
English  
N/A  
Off  
N/A  
Off  
Copies  
1
Duplex  
Off  
Tumble Duplex  
Collation  
Off  
On  
Orientation  
Inputbin  
Portrait  
Upper  
Upper  
On  
Outputbin  
Chain Inputbins  
Accounting  
Mode  
Enabled  
01024 KB  
No  
Disk Space  
Resetaccounting  
Job File Segment  
Copy to Floppy  
Multiple  
Exit  
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Timeouts  
PS Wait Timeout  
30 seconds  
5 seconds  
0 seconds  
3 seconds  
Emulation Timeout  
Job Timeout  
ESP Timeout  
Serial  
Mode  
Interactive  
ESP  
Emulation  
Min K Spool  
Spool Timeout  
End Job Mode  
Def Job Prio  
Baud Rate  
Parity  
15 KB  
30 seconds  
QMS EOD  
1
9600  
None  
Ignore Parity  
Rcv Sw Flow Cntl  
Xmit Sw Flow Cntl  
Data Bits  
Off  
XON/XOFF  
None  
8
Stop Bits  
1
Hdwe Flow Ctl  
DSR POL  
DSR  
Lo  
Off  
DTR POL  
DTR  
Lo  
On  
RTS  
Off  
CTS  
Off  
PS Protocol  
Normal  
Parallel  
Mode  
Enabled  
ESP  
Emulation  
Min K Spool  
Spool Timeout  
15 KB  
30 seconds  
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Data Bits  
8
End Job Mode  
Def Job Prio  
PS Protocol  
QMS EOD  
1
Normal  
AppleTalk  
Mode  
Enabled  
Conventional  
15 KB  
Connection  
Min K Spool  
Def Job Prio  
1
HP PCL5  
Default Font  
Courier 12  
Symbol Set  
Roman-8  
Lines/Inch X 100  
Default Font IDX  
Point Size X 100  
Retain Temporary  
Line Termination  
Scalable Fonts  
Monochrome GL/2  
Downld Location  
600  
Select by Index Value  
1200  
Off  
CR=CR LF=LF  
Enable  
On  
Disk  
Lineprinter  
Font  
Courier  
00880  
ASCII  
Off  
Point Sz 100ths  
Character Map  
Line Numbering  
Tab Stops  
8
LFISCRLF  
On  
CRISCRLF  
FFISCRFF  
Off  
On  
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Orientation  
Autowrap  
Lines Per Page  
Margins  
Left  
Portrait  
Off  
87  
0
0
0
0
Right  
Top  
Bottom  
HP-GL  
Plotter  
7550A  
Scaling Percent  
Origin  
100  
x=0000 y=00000  
Reverse Image  
Enhanced Mode  
Expand Mode  
Paper Type  
Pen 1  
Off  
Off  
Off  
Scale to Paper  
Width  
7
Color  
Black  
Pen 2  
Width  
3
Color  
Black  
Pen 3  
Width  
3
Color  
Red  
Pen 4  
Width  
3
Color  
Green  
Pen 5  
Width  
3
Color  
Blue  
Pen 6  
Width  
3
Color  
Violet  
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Pen 7  
Width  
Color  
Pen 8  
3
Orange  
Width  
Color  
3
Brown  
ESP Default  
PCL 5  
PostScript  
Emulation level  
Level 2  
LN03 Plus  
Product ID  
LN03  
On  
Autowrap  
Paper Size  
Letter  
Off  
Paper Override  
X-Origin Inset  
Y-Origin Inset  
Reset Override  
Orientation  
75  
75  
Off  
Portrait  
Calibration Page  
Header Page  
Yes  
Off  
Header Input Bin  
Trailer Page  
Upper  
Off  
Trailer Input Bin  
Status Page Type  
Upper  
Standard  
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Do Start Page  
Do Sys Start  
Yes  
Yes  
No  
Do Error Handler  
K Mem for Spool  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
K Mem for PS Heap  
K Mem for PS Fonts  
K Mem for Emulation  
K Mem for Emul. Temp  
K Mem for Display  
K Mem for Disk Cache  
Image Alignment  
Horizontal Offset  
100 pixels  
100 pixels  
100 pixels  
100 pixels  
Letter  
Vertical Offset  
Duplex Horizontal Offset  
Duplex Horizontal Offset  
Default Paper  
Input Bin 1 Name  
Input Bin 2 Name  
Input Bin 3 Name  
Output Bin 1 Name  
Output Bin 2 Name  
Upper  
Lower  
Lcit  
Upper  
Lower  
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Output Bin 3 Name  
Toner Low Action  
Offset Stacking  
Gamma Correction  
Letterhead  
Side  
Stop  
Enable  
1
Off  
Rotate Duplex  
Resolution  
Yes  
600 dpi (400 dpi on 3225/2025)  
Print Mode  
Normal  
1 hour  
On  
Powersave Mode  
Maintenance Due  
Restore Defaults  
Clock Operations  
Set Clock  
No  
Variable  
Adjust Clock  
0 sec/month  
Printer Name  
Printer Type  
QMS 3825/3225/2025 Print System  
Laserwriter  
Install Option  
Remove Option  
Format Disk  
n/a  
n/a  
n/a  
n/a  
n/a  
Backup Hard Disk  
Restore Disk  
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E
Character  
Encoding Tables  
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Character encoding tables are included with this manual as a refer-  
ence. The standard PostScript fonts use a flexible encoding scheme  
by which character codes select character descriptions. These tables  
show the codes of each character. Some programs require you to  
input character encoding information in order to use the available  
fonts fully.  
At the top of the table is the font name. The numbers at the far left of  
the tables (\00x, \01x, \02x, etc.) are the octal characters. The values  
across the top of the table are the numbers you would substitute for  
“x” to access a particular character.  
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octal  
\00x  
\01x  
\02x  
\03x  
\04x  
\05x  
\06x  
\07x  
\10x  
\11x  
\12x  
\13x  
\14x  
\15x  
\16x  
\17x  
\20x  
\21x  
\22x  
\23x  
\24x  
\25x  
\26x  
\27x  
\30x  
\31x  
\32x  
\33x  
\34x  
\35x  
\36x  
\37x  
0
1
2
3
4
5
6
7
!
)
1
9
A
I
Q
Y
a
i
q
y
"
*
2
:
B
J
R
Z
b
j
r
z
#
+
3
;
C
K
S
[
c
k
s
{
$
,
4
<
D
L
T
\
d
l
t
|
%
-
5
=
E
M
Y
]
e
m
u
}
&
.
6
>
F
N
V
^
f
n
v
~
'
/
7
?
G
O
W
_
g
o
w
(
0
8
@
H
P
X
h
p
x
¡
¢
´
_
£
/
¥
ƒ
_
§
¤
'
`
«
»
¸
·
_
¿
_
¯
_
_
¨
Æ
Ø
æ
ø
ª
º
L
l
Œ
œ
i
ß
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octal  
\00x  
\01x  
\02x  
\03x  
\04x  
\05x  
\06x  
\07x  
\10x  
\11x  
\12x  
\13x  
\14x  
\15x  
\16x  
\17x  
\20x  
\21x  
\22x  
\23x  
\24x  
\25x  
\26x  
\27x  
\30x  
\31x  
\32x  
\33x  
\34x  
\35x  
\36x  
\37x  
0
1
2
3
4
5
6
7
!
)
1
9
Α
Ι
Θ
Ψ
α
ι
θ
ψ
2
:
Β
ϑ
Ρ
Ζ
β
ϕ
ρ
ζ
#
+
3
;
Χ
Κ
Σ
[
χ
κ
σ
{
,
%
5
=
Ε
Μ
Ψ
]
&
.
6
>
Φ
Ν
ς
φ
ν
/
7
?
Γ
Ο
_
γ
ο
ω
(
0
8
Η
Π
Ξ
4
<
Λ
Τ
δ
λ
ε
η
π
ξ
µ
υ
}
τ
|
ϖ
ϒ
±
/
×
ƒ
°
÷
¬
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octal  
\00x  
\01x  
\02x  
\03x  
\04x  
\05x  
\06x  
\07x  
\10x  
\11x  
\12x  
\13x  
\14x  
\15x  
\16x  
\17x  
\20x  
\21x  
\22x  
\23x  
\24x  
\25x  
\26x  
\27x  
\30x  
\31x  
\32x  
\33x  
\34x  
\35x  
\36x  
\37x  
0
1
2
3
4
5
6
7
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F
Notices  
Manual notices  
Laser safety  
Ozone safety  
Electronics emissions  
FCC compliance  
International notices  
Installation notices  
Colophon  
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QMS, Inc. reserves the right to make changes to this manual and to the equipment  
described herein without notice. Considerable effort has been made to ensure that this  
manual is free of inaccuracies and omissions. However, QMS, Inc. makes no warranty  
of any kind including, but not limited to, any implied warranties of merchantability  
and fitness for a particular purpose with regard to this manual. QMS, Inc. assumes  
no responsibility for, or liability for, errors contained in this manual or for incidental, special,  
or consequential damages arising out of the furnishing of this manual, or the use of this  
manual in operating the equipment, or in connection with the performance of the equipment  
when so operated.  
This printer is certified as a Class 1 laser product under the U.S. Department of Health  
and Human Services (DHHS) Radiation Performance Standard according to the Radiation  
Control for Health and Safety Act of 1968. This means that the printer does not produce  
hazardous laser radiation.  
Since radiation emitted inside the printer is completely confined within protective housings  
and external covers, the laser beam cannot escape from the machine during any phase  
of user operation.  
The QMS 3825/3225/2025 Print System uses an ozone filter to remove any ozone  
generated by the printer. Replace the ozone filter every 100,000 pages printed (every  
20,000 pages on a 2025 Print System) and never operate the printer with the ozone filter  
removed. Using the printer with the ozone filter installed protects the environment as well  
as your health.  
Your printer complies with the Electronics Emissions Requirements of the German Federal  
Minister for Postal and Telecommunication Technology regulation:  
Vfg 1046/1984  
Your printer complies with the Electronics Emissions Requirements of the European  
Economic Council directive:  
82/499/EEC  
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This equipment has been tested and found to comply with the limits for a Class A digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference when the equipment is operated in a  
commercial environment. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the instruction manual,  
may cause harmful interference to radio communications. Operation of this equipment is  
likely to cause harmful interference in which case the user will be required to correct the  
interference at his own expense. To comply with Part 15 of FCC Rules, shielded interface  
cables must be used.  
This digital apparatus does not exceed the Class A limits for radio noise emissions from  
digital apparatus set out in the Radio Interference Regulations of the Canadian Department  
of Communications.  
“Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites  
applicables aux appareils numériques (de la classe A) prescrites dans le Règlement sur  
le brouillage radioélectrique édicté par le ministère des Communications du Canada.”  
Hiermit wird bescheinigt, daβ QMS Printer Model: QMS 3825/3225/2025 Print System  
in Übereinstimmung mit den Bestimmungen der Vfg 1046/1984 funkentstört sind.  
Der Deutschen Bundespost wurde das Inverkehrbringen dieses Gerätes angezeigt und  
die Berechtigung zur Überprüfung der Serie auf Einhaltung der Bestimmungen  
eingeräumt.  
QMS Inc., Mobile, AL  
We hereby certify that the QMS Printer Model: QMS 3825/3225/2025 Print System is in  
compliance with Vfg 1046/1984 and is RFI suppressed.  
The marketing and sale of this equipment was reported to the German Postal Service.  
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The right to retest this equipment to verify compliance with the regulation was given to the  
German Postal Service.  
Due to the technical nature of this product, QMS highly recommends that installation be  
performed by a QMS Authorized Technician. Customer installation instructions have been  
followed carefully to avoid damage to the print system.  
To schedule installation contact QMS National Service at  
(800) 858-1597 (U.S.)  
Refer to appendix A, “QMS Customer Support,” for world-wide service numbers.  
QMS reserves the right to charge customers for repairs resulting from improper installation.  
QMS, Inc.  
One Magnum Pass  
Mobile, AL 36618  
USA  
This manual was written, illustrated, and formatted using FrameMaker and Adobe  
Illustrator. Typeface fonts are Helvetica, Benguiat, Courier, Tekton, Hobo, and Zapf  
Dingbats. The manual was printed on a QMS 4525 Print System.  
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Glossary  
Alphanumeric Value  
A value consisting of alphabetic letters and/or numbers.  
AppleTalk  
A local area network communication protocol developed by Apple  
Computer that can be used by both Apple and non-Apple computers. It  
operates on LocalTalk or EtherNet (EtherTalk) cable. See also LocalTalk  
and Ethernet Network.  
Application  
Any computer program designed to help people perform a certain type of  
work (for example, word processing, page layout, programming, graphics,  
and spreadsheets). Adobe Illustrator, Excel, and Word are applications.  
ASCII  
American Standard Code for Information Interchange. Developed by the  
American NationalStandards Institute (ANSI), theASCIIstandardspecifies  
a 7-bit digital code for each of the 96 displayable characters on the standard  
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microcomputer keyboard. ASCII also specifies control characters. The full  
ASCII character set is 250+.  
Automatic Jam Recovery  
See jam recovery.  
Baud or Baud Rate  
The speed at which data is transferred between two devices, such as your  
printer and your computer.  
Binary  
A base 2 number system written with the digits 0 or 1. See also bit.  
Bit  
Binarydigit. Abit isthemost fundamental unit ofinformation that a computer  
can accept. It has two states called 1 (one) and 0 (zero), or on and off, and  
can be used to represent a yes/no type of statement. Groups of bits are  
used to represent more complex statements such as a character. The most  
common grouping of bits is called a byte, consisting of 8 bits. See also  
ASCII, byte.  
Bitmap  
A grid composed of small dots used to define an image, line drawing, or  
character. See also rasterization.  
Bitmapped Font  
A bitmapped font is one in which each character is represented by a set of  
dot patterns. Each font size requires a different set of dot patterns.  
Buffer  
A storage device used to compensate for a difference in rate or sequence  
of data flow when transmitting data from one device to another.  
Byte  
A unit of information consisting of 8 bits; the equivalent of one character.  
Cancel Key  
The control panel key that allows you to cancel a print job.  
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CCITT  
Comité Consulatif Internationale de Télégraphie et Téléphonie, part of the  
United Nations International Telecommunications Unit (ITU). CCITT Group  
4 is the standardized protocol for data compression and for the encoding  
and transmission of images. This is the protocol used by fax machines.  
Configuration  
The process of specifying certain settings to allow your computer and  
printer to communicate properly. For example, interface selection (serial or  
parallel) is part of printer configuration.  
Connector  
A coupler used to join a cable to a device or to another cable. Connectors  
are identified as male or female. A male connector has one or more  
exposed pins or prongs. A female connector has one or more receptacles  
designed to accept the pins on the male connector.  
Connector Box  
A piece of equipment consisting of a small box with a built-in cable that  
links the printer to the LocalTalk cable system.  
Consumables  
Supplies, such as paper, transparencies, and toner.  
Controller  
The software that controls the engine of a printer. The controller is the  
“intelligence” of the printer.  
Crown  
A multitasking operating system architecture developed by QMS and used  
in the QMS 3825, 3225, and 2025 Print Systems.  
CTS  
Clear To Send. A signal sent from the printer to the host that it is ready to  
accept data.  
Daughterboard  
A printed circuit board that attaches to another circuit board (often the main  
system board, or motherboard) to provide additional functionality or  
performance.  
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Default  
The value or setting built in to a system or program. Default settings can  
usually be changed. See also factory default.  
Download  
Transfer information from one device to another. See also soft fonts.  
dpi  
Dots Per Inch, a measurement unit used to indicate printer resolution.  
Driver  
See printer driver.  
Drum  
The rotating cylinder in a laser printer which transfers the image to the page  
as it passes through the printer.  
DTR/DSR  
Data Terminal Ready/Data Set Ready. DTR/DSR is a hardware-controlled  
protocol. It controls the flow of data via signals on the DTR line, as opposed  
to XON/XOFF protocol, which is software controlled.  
Emulation  
The ability of the printer to respond correctly to commandsthat are intended  
for a different type of printer. For example, when the printer is set for HP  
PCL emulation, it responds to the same commands (PCL) that Hewlett-  
Packard LaserJet printers do.  
ESP  
Emulation Sensing Processor. ESP technology uses a form of artificial  
intelligence to analyze incomingfile data from anyoftheprinter’sinterfaces.  
ESP technology, which works with most popular commercially available  
applications, selects the appropriate printer language from those installed  
on the printer and processes the print job, freeing the user from the need  
to change printer switch settings or send software commands to  
accommodate different printer languages.  
Ethernet Network  
A linear local area network developed by Xerox, Digital Equipment Corp.,  
and Intel in 1976 and now an industry standard.  
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ETX/ACK  
End Of Text/Acknowledgment. ETX/ACK is an option for handling software  
flow control.  
Factory Default  
The printer settings that are programmed into the printer at the factory.  
These settings are used unless they are overridden with printer commands  
sent through an application, QMS Document Option Commands, PS  
Executive Series Utilities, or Remote Console. See also default.  
Fixed Spacing  
Uniform horizontal spacing between characters and symbols in a font  
composed of characters of uniform width. For example, in fixed spacing an  
“i” has the same space allotment as a “w.” Fonts with fixed spacing have a  
specific number of characters per inch, or pitch. See also pitch and  
proportional spacing.  
Font  
A complete character set in one typeface and style. Two types of fonts are  
available for your printer — resident and downloaded. See also download,  
resident fonts, typeface and typeface family.  
Gamma Correction  
Gamma corrections allow you to sharpen the midrange contrast when  
scanning black and white images.  
Gray Scale  
Progressive shades from black to white which provide detail and contrast  
to printed images.  
Header Page  
A special page printed before a print job that identifies the job and helps  
users sort the jobs in the printer’s output tray. Header pages contain the  
following information: printer name, selected interface, job identification,  
title, submitting computer, job owner, routing message, start time,  
application used, creation time, copyright date, version number, job  
submission time, job start time, number of sheets printed, and printer  
product name/logo. The header page also lists any specified DOC  
commands. See the QMS Crown Document Option Commands manual for  
complete information.  
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Heap  
A portion of memory reserved for a program to use for temporary storage.  
Host  
The computer or network to which a printer is connected.  
HP PCL  
An acronym for Hewlett-Packard Printer Control Language, the printer  
control language native to the HP LaserJet Series II and III printers.  
HP-GL  
An acronym for Hewlett-Packard Graphics Language, the programming  
language on which HP plotters are based.  
Imageable Area  
The maximum area on a sheet of print media capable of being printed on.  
It is subject to both hardware limits (the physical page size and the margins  
required by the printer engine) and software constraints (the amount of  
memory available for the full-page frame buffer).  
imPRESS  
A QMS proprietary page description language.  
Interface  
The place where two devices are physically connected, allowing them to  
communicate.  
Interface Cable  
A special cable used to connect a printer to a computer so they can  
communicate.  
Interface Card  
Internal hardware used to link a workstation or printer physically to a LAN  
cable.  
Internal Fonts  
Fonts permanently stored in the printer’s memory; also called resident  
fonts.  
Jam  
A minor printer malfunction that occurs when paper or other print media  
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gets stuck in the paper path.  
Jam Recovery  
The ability of QMS printers to resume a job as soon as the jam is cleared,  
first reprinting the jammed page and then continuing with the remainder of  
the job. With most other printers, if a paper jam occurs, you must remove  
the jammed paper and then reprint the entire job.  
LAN  
Local Area Network, a data communication system providing physical  
connectivity and shared resources for devices operating in the same  
general area.  
Landscape Orientation  
See orientation.  
LCD  
An acronym for liquid crystal display. The printer’s LCD message window  
on the control panel provides status information and configuration menus.  
LED  
An acronym for light-emitting diode. LEDs on the printer’s control panel give  
status information.  
Local Area Network  
See LAN.  
Local Console  
A console connected directly to the printer through a dedicated serial RS-  
232C port. The local console is used to configure and control the printer.  
LocalTalk  
Cabling for local area networks that use the AppleTalk protocol. See also  
AppleTalk.  
Media  
See print media.  
Memory  
The main work space inside the printer’scontrollerin which data is recorded  
or stored. The term applies to internal storage space as opposed to extra  
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storage, such as disks or tapes. See also RAM and ROM.  
Memory Client  
A memory client is a specific printer function which has a dedicated block  
of memory. Each memory client controls certain features. When insufficient  
memory is allocated to a specific client, the features it controls may not be  
accessible.  
Motherboard  
The main circuit board containing the primary components of a computer  
system.  
Network  
A group of computers and other devices connected by some type of  
communication facility.  
Network Administrator  
The person in charge of operating a network. Also called a system  
administrator.  
Next Key  
The printer key that advances through the options in a menu.  
Null Modem Cable  
A type of cable used for serial communication. This cable arranges the  
communication between two devices.  
Octal  
Anumbersystem with the base 8. The octal system uses8 numbersymbols  
(0 through 7) and is used as a simple way to represent binary numbers.  
Off Line  
Not accepting data from the computer.  
On Line  
Accepting data from the computer.  
Online/Offline Key  
The control panel key used to switch the printer from on line to off line. An  
LED in the key indicates whether the printer is on line or off line.  
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Orientation  
The direction of print on a page. Printing across the narrow width of a page  
is called portrait orientating printing. Printing across the length of a page is  
called landscape orientation printing. Both words are derived from art  
terminology — a portrait is usually vertical in format while a landscape is  
usually horizontal.  
Page Description Language (PDL)  
A programming language, such as PostScript, that is used to describe  
output to a printer or a computer monitor.  
Paper Jam  
See jam.  
Paper Path  
The route that paper and other print media follows in its journey through  
the printer. It begins at the paper cassette pick-up point and ends where  
media drops into the output bin.  
Parallel Interface  
A data transmission technique that sends each bit simultaneously over  
separate lines. (For this reason, it is generally faster than a serial interface.)  
It is normally used to send 1 byte (8 bits) at a time between computers and  
printers.  
Parity, Parity Check  
The addition of overhead bits to ensure that the total number of 1s in a  
grouping of bits is either always even (for even parity) or always odd (for  
odd parity). This permits detection of single errors. It may be applied to  
characters, transmission blocks, or any convenient bit grouping.  
Pitch  
The number of characters printed per horizontal inch. For example, 12 pitch  
means that 12 characters are printed per horizontal inch. Pitch is applied  
only to fonts with fixed spacing.  
Point Size  
The height of a character or symbol in a font. There are 72 points per inch.  
This text is printed using a 10 point font.  
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Portrait Orientation  
See orientation.  
PostScript  
A page description language, trademarked by Adobe Systems  
Incorporated, which describes text, graphics, and page images to the  
printer. Post Script Level 2 emulation, developed by QMS, is the native  
language of your printer’s controller.  
Previous Key  
The printer key that scrolls backward through the entries within a menu.  
Print Density  
Print density refers to the relative darkness of print on the page. Very dense  
print appears totally black. Less dense print looks lighter, with solid-filled  
areas not totally covered. Print density can be adjusted in the printer  
configuration menu.  
Print Engine  
The non-intelligent portion of the printer/controller including the paper  
feeding mechanism.  
Print Media  
Any material (such as paper and transparencies) used in the printer for  
printed output.  
Print Quality  
A general measure of the appearance and readability of a printed page.  
Criteria of print quality include the darkness, clearness, and sharpness of  
the printed page.  
Print Queue  
See queue.  
Printed Circuit Board  
A flat board made of plastic, fiberglass, or another nonconducting material  
on which chips and other electronic components are mounted.  
Printer Driver  
A printer driver is a file that enables the application to talk with the printer.  
Usually, the printer driver is installed within an application.  
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Printer Option  
An accessory that may be purchased for the printer to expand its  
capabilities. These accessories include SIMM boards (RAM expansions),  
network interface cards, and external hard disks.  
PROM  
Programmable Read Only Memory. A storage device that can be  
programmed by electrical pulses. A PROM does not lose its memory when  
the printer is turned off.  
Proportional Spacing  
A style of typeface design in which wider characters, such as “m” take more  
space than narrow characters, such as “i.” See also fixed spacing and pitch.  
Protocol  
A set of procedures that control how data is transmitted between devices.  
Queue  
A list of documents or jobs waiting to be printed.  
RAM  
Random Access Memory. RAM specifies the memory that is transient.  
Information or data in RAM is lost when the power is turned off or severely  
interrupted.  
Rasterization  
The conversion of vector graphics (images described mathematically as  
points connected by straight lines) to equivalent images composed of pixel  
patterns that can be stored and manipulated as sets of bits.  
Remote Console  
A console connected to the printer via network. When a remote console  
connection is established, the system administrator may configure the  
printer through the console as well as through the printer control panel.  
Resident  
Permanently stored in the printer’s memory.  
Resident Fonts  
Fonts permanently stored in the printer’s memory; also called internal fonts.  
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Resolution  
A measurement of the dots-per-inch (dpi) in output material, either printed  
or displayed, as in a “high-resolution monitor.” Your printer offers a choice  
of resolutions.  
RISC  
Reduced Instruction Set Computing. A microprocessor design that focuses  
on rapid and efficient processing of a relatively small set of instructions.  
ROM  
Read Only Memory. ROM is a more stable kind of memory that RAM.  
Information stored in ROM is retained and can be retrieved each time the  
machine is activated.  
RTS  
Request To Send. RTS is a signal sentfrom the host to the printer indicating  
it is ready to send data.  
Screen Font  
A font designed for display on a computer screen. Screen fonts usually  
have corresponding printer fonts.  
SCSI  
An acronym for Small Computer System Interface. Pronounced “scuzzy,”  
this term refers to an interface used for connecting peripherals.  
Serial  
Adata transmission technique that sendseach bit sequentiallyover asingle  
line. A serial interface is a connection between a computer and a printer  
in which information is transmitted sequentially.  
SIMM  
Single In-Line Memory Module, a small circuit board designed to  
accommodate surface-mount memory chips. SIMMs use less board space  
and are more compact than more conventional memory-mounting  
hardware.  
SIO  
Simultaneous Interface Operation, the capability of printing to all of the  
printer’s concurrently active ports rather than being restricted to one.  
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Soft Fonts  
Fonts created or stored on disk. They can be transferred to the printer’s  
memory and remain available for use until the printer is turned off. See also  
download.  
Spool  
Print jobs sent to a printer for temporary storage until the printer is available  
to process the jobs. Spool is an acronym for Simultaneous Printer  
Operations On Line.  
Start-Up Page  
Apagegenerated automaticallywhenyou turn onthe printer. Itgives limited  
information on the printer, including its name, the number of pages printed  
to date, current interface settings, and the amount of RAM available.  
Status Page  
One or more pages listing printer identification information and settings,  
current memory configuration, timeout values, communication settings and  
input buffer sizes, and the available fonts. This page is requested though  
the Administration/Special Pages menu.  
Status Page Key  
When the printer is on line and idle, this key prints a status page which  
shows the printer’s current status and configuration, including available  
paper sizes and installed fonts.  
Symbol Set  
A unique subgrouping of all the available characters in a font. Each symbol  
set is defined with a specific application in mind. For example, the math  
symbol set includes special characters used in mathematical and scientific  
applications.  
System Administrator  
The person in charge of operating a network. Also called a network  
administrator.  
TCP/IP  
Anacronym forTransmission ControlProtocol/Internet Protocol, a software  
protocol developed by the Department of Defense for communication  
between computers.  
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Timeout  
The expiration of a predefined interval which then triggers some action. For  
example, in a 30-second, no-activity timeout, a disconnection is triggered  
by a 30-second span without any data activity. Timeout also refers to the  
length or existence of such an interval.  
Token-Ring Network  
A ring (or closed loop) local area network that uses token passing for data  
access.  
Trailer Page  
A special page printed after a print job that identifies the print job and helps  
users sort the print jobs in the printer’s output tray. Trailer pages contain  
the following information: printer name, selected interface, job  
identification, title, submitting computer, job owner, routing message, start  
time/date, application used, creation time/date, copyright date, version  
number, job submission time, job start time, job finish time, number of  
sheets printed, and printer product name/logo. The trailer page also lists  
any errors generated by the printer while processing or printing your  
document. See the QMS Crown Document Option Commands manual for  
complete information.  
Transparency  
A type of print media, also known as OHP (overhead projection film),  
commonly used for presentations.  
Typeface  
The basic printed design of characters in a font. For instance, Courier,  
Times, and ITC Garamond typefaces each print characters of different  
designs. See also font and typeface family.  
Typeface Family  
A group of similar typefaces, like Times Roman, Times Bold, Times Italic,  
and Times Bold Italic. See also font and typeface.  
Virtual Memory  
Virtual memory extends the effective size of the printer’s memory by using  
a disk file or swap file to simulate additional memory space. It enables the  
hard disk to accept data swapped from RAM, temporarily freeing the RAM  
for other tasks.  
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Volatile Memory  
Memory that is cleared when the printer is turned off. Most RAM is volatile.  
XON/XOFF  
Control characters used for flow control in data transmission.  
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Index  
Abort 2-7  
Accessories  
Cable  
Communications 4-16  
Optional 1-16  
Canadian notices F-3  
Cancel key 2-6  
CCITT 1-9  
Adding toner 3-6  
Administration menu  
Defaults D-3  
Chargers 3-20  
Application  
Using 2-3  
Cleaning printer 3-11  
Cleaning unit  
Automatic jam recovery 1-8  
Replacing 3-18  
Clearing maintenance message 3-27  
Collated stacking 2-16  
Collation 2-16  
Compile-ahead processing 1-8  
Compressed data formats 1-8  
Blank pages 4-15  
Borders, printing C-8  
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CompuServe A-3  
CompuServe A-3  
Consumables B-7  
Context switching 1-8  
Control panel 1-15, 2-4  
Cancel key 2-6  
Internet A-3  
Q-FAX A-2  
QMS Corporate Bulletin Board A-3  
QMS Customer Technical Assurance  
A-4  
Duplex light 2-5  
End Job key 2-7  
QMS National Service A-4  
Error light 2-5  
Input bin light 2-5  
Keys 2-5, 2-6  
Menu key 2-7  
Messages 4-2  
Distributor 4-18  
DOC  
See Document Option Commands  
Document handling 1-16  
Document Option Commands C-2  
Document Formatting C-8  
Header/Trailer Page C-2  
HP PCL 5 C-3, C-23  
HP-GL C-3  
Lineprinter C-3, C-7  
PostScript C-4  
Sessions C-5, C-13  
Documentation 1-3  
Drum 3-23  
Next key 2-8  
Online/Offline key 2-6  
Online/Offline light 2-5  
Output bin light 2-5  
Power light 2-5  
Previous key 2-7  
Receiving light 2-5  
Select key 2-8  
Status page key 2-7  
Controller 1-15  
Specifications B-4  
Conventions, typographic  
Manual 1-6  
Copies 2-16  
Duplex light 2-5  
Duplex printing 2-13  
Copy count  
Multiple copies 2-16  
Corona wire 3-15  
Electrical Requirements B-5  
Electronics emissions F-2  
Emulation  
CCITT 1-9  
HP PCL5 1-9  
HP-GL 1-9  
imPRESS 1-9  
Lineprinter 1-9  
LN03 Plus 1-9  
PostScript Levels 1 and 2 1-9  
Emulation Sensing Processor 1-7  
End Job key 2-7  
Energy Saver 1-15  
Engine  
Cover open light 2-24  
Crown technology 1-7  
Automatic jam recovery 1-8  
Compile-ahead processing 1-8  
Compressed data formats 1-8  
Context switching 1-8  
Emulation Sensing Processor 1-7  
Error recovery 1-8  
Input buffers 1-8  
Memory clients, user-configurable 1-8  
Simultaneous Interface Operation 1-7  
Spooling overflow 1-9  
Customer Support  
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Electrical requirements B-5  
Environmental Requirements B-5  
Physical Characteristics B-3  
Specifications B-2  
Environmental Requirements B-5  
Error light 2-5  
23  
Fonts 1-12  
Symbol Sets 1-13  
Symbol sets 1-13  
HP-GL 1-9  
Document Option Commands C-3  
Error messages 4-2  
Error recovery 1-8  
ESP 1-7  
Ethernet 1-17  
IBM network 1-18  
Imageable Area 2-10  
imPRESS 1-9  
Indicator lights  
Paper jam 4-16  
Input bin light 2-5  
Input bins  
FCC Compliance F-3  
Features  
Controller 1-15  
Document handling 1-16  
Hard disk 1-15  
Optional 1-16  
PS Executive 1-16  
RAM 1-14  
Resolution 1-13  
Feed Direction, Media 2-10  
Feeding paper 2-11  
Fonts 1-10  
Changing 5-2  
Selecting 2-11  
Input buffers 1-8  
Input tray  
Large-large 1-16, 2-27  
Installation F-4  
Installation menu  
Defaults D-2  
Internet A-3  
Kanji 1-18  
Fusing unit 3-12  
Jams  
Clearing 4-8  
German notices F-3  
Duplex 4-14  
Input area 4-8  
Light stays on 4-16  
Location 4-7  
Output area 4-12  
Preventing 4-6  
Stacker area 4-13  
Transport area 4-11  
Japanese fonts 1-18  
Hard disk  
External 1-15  
Internal 1-15  
Header/Trailer Page  
Document Option Commands C-2  
Horizontal lines 4-17  
Hot ports 1-7  
HP PCL 5 1-9  
Document Option Commands C-3, C-  
Kanji fonts 1-18  
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Keypad 2-4  
Keys  
Typographic conventions 1-6  
Media  
Cancel 2-6  
Control panel 2-6  
End Job 2-7  
Menu 2-7  
Automatic jam recovery 1-8  
Capacity 2-11  
Feed Direction 2-10  
Imageable Area 2-10  
See also Paper, Labels, and  
Transparencies  
Next 2-8  
Operator 2-5  
Previous 2-7  
Select 2-8  
Sizes 2-10  
Storage 2-9  
Status Page 2-7  
Media jams  
Clearing 4-8  
Duplex 4-14  
Input area 4-8  
Light stays on 4-16  
Location 4-7  
Output area 4-12  
Preventing 4-6  
Transport area 4-11  
Memory 1-14, 1-17  
Clients, user-configurable 1-8  
Resident 1-14  
Upgrade 1-17  
Menu key 2-7  
Message window 2-6  
Messages, control panel 4-2  
Moving the printer 2-27  
Multiple copies 2-16  
Labels 2-9  
Lamp, quenching 3-11  
Landscape orientation 2-20  
Large capacity output stacker 2-34  
Large-Capacity Input Tray  
Adding paper 2-25  
Large-capacity output stacker 1-17  
Large-large capacity input tray 2-27  
Adding paper 2-29  
Changing paper size 5-4  
Paper size 2-28  
Large-large-capacity input tray 1-16  
Laser safety F-2  
LCIT indicators 2-24  
LCIT. See Large-Capacity Input Tray  
Light image 4-17  
Lineprinter 1-9  
Document Option Commands C-3, C-7  
LLCIT. See Large-Large-Capacity  
Input Tray  
Network  
Optional interfaces 1-17  
Network Notes manual 1-4  
Next key 2-8  
LN03 Plus 1-9  
Notices  
Canadian users F-3  
FCC Compliance F-3  
German users F-3  
Number-up printing 2-22, C-8  
N-up printing 2-22, C-8  
Maintenance 3-2  
Clearing message 3-27  
Resetting counter 3-27  
Manual  
Overview 1-3  
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Sizes 2-10  
Specifications B-6  
Storage 2-9  
Weight 2-8  
Paper exit  
Side 2-33  
Paper jams 4-11  
Automatic jam recovery 1-8  
Clearing 4-8  
Duplex 4-14  
Input area 4-8  
Light stays on 4-16  
Output area 4-12  
Preventing 2-34, 4-6  
Stacker area 4-13  
Paper mis-set light 2-24  
Paper size  
Offset stacking 2-30  
Online/Offline key 2-6  
Online/Offline light 2-5  
OPC drum 3-23  
Operator Control menu  
Defaults D-2  
Operator keys 2-5  
Optional accessories 1-16  
Advanced paper handling 1-16  
Hard disk expandability 1-17  
Kanji fonts 1-18  
Large capacity output stacker 2-34  
Large-Capacity Input Tray 1-16  
Large-capacity output stacker 1-17  
Large-large input tray 2-27  
Large-large-capacity input tray 1-16  
Network interfaces 1-17  
Remote console 1-18  
Orientation  
Selecting 2-20  
Output bin  
Selecting 2-30  
Output bin light 2-5  
Output stacker  
Selecting 2-10  
Pawls 3-12  
PCL 5. See HP PCL 5  
Placing service calls 4-18  
Poor print quality 4-17  
Portrait orientation 2-20  
PostScript 1-10  
Document Option Commands C-4  
Power cord 2-2  
Large-capacity 1-17  
Overflow, spool 1-9  
Ozone filter  
Replacing 3-22  
Ozone safety F-2  
Power light 2-5  
Power Save Mode 1-15  
Power switch 2-2  
Previous key 2-7  
Print Media  
Specifications B-6  
Print quality problems 4-16  
Black lines 4-17  
Paper  
Image smears 4-18  
Light image 4-17  
Stains on back of page 4-17  
White lines 4-17  
White shapes 4-18  
Print speed 1-15  
Printer  
Adding 2-22  
Automatic jam recovery 1-8  
Capacity 2-11  
Feed Direction 2-10  
Imageable Area 2-10  
Input bins 2-11  
Output bins 2-30  
Selecting by size 2-10  
Drum 3-23  
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Features 1-7  
Keypad 2-4  
Setup 2-4  
Reset maintenance counter 3-27  
Resident typefaces 1-10  
Resolution 2-18  
Printer control panel 2-4  
Printer, Moving 2-27  
Printing  
Automatic jam recovery 1-8  
Files 2-3  
Printing borders C-8  
Printing problems  
Blank pages 4-15  
Print quality 4-16  
Troubleshooting 4-4, 4-15  
PS Executive 1-16  
Safety  
Laser F-2  
Ozone F-2  
Select key 2-8  
Separation pawls 3-12  
Service  
Service calls 4-18  
Service, QMS A-4  
Sessions  
Document Option Commands C-5, C-  
13  
Q-FAX A-2  
Setup  
QMS Corporate Bulletin Board System  
A-3  
QMS Crown  
Keypad 2-4  
Shield plate 3-20  
Side Exit  
Crown technology 1-7  
QMS Crown Document Option  
Commands manual 1-3  
QMS Crown Network Notes manual 1-  
4
Paper 2-33  
Side Paper Exit 2-33  
Side paper exit 2-33  
Simultaneous Interface Operation 1-7  
SIO 1-7  
QMS Customer Technical Assurance  
A-4  
QMS DOC C-2  
QMS National Service A-4  
QMS World-Wide Offices A-5  
Quenching lamp 3-11  
Smears 4-18  
Specifications  
Controller B-4  
Duty Cycle B-2  
Engine B-2  
Paper B-6  
Print Media B-6  
Print Speed B-2  
Resolution B-2  
Toner B-2  
Warm-up time B-2  
Spooling overflow 1-9  
Start-up page 2-2  
Status Page key 2-7  
Supplies  
RAM  
Expansion 1-17  
Random Access Memory  
RAM 1-17  
Ready light 2-24  
Receiving light 2-5  
Replacing drum 3-24  
Replacing toner 3-6  
Consumable B-7  
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Token-Ring 1-17  
Toner  
Adding 3-6  
Specifications B-2  
Transfer wire 3-15  
Transparencies 2-9  
Transport area 4-11  
Tray down 2-24  
Troubleshooting 4-4  
Printing problems 4-15  
QMS Customer Technical Assurance  
A-4  
Tumble duplex 2-14  
Two-sided printing 2-13  
Typefaces  
PostScript 1-10  
Resident 1-10  
Rotation 1-10  
Scaling 1-10  
Typographic conventions  
Manual 1-6  
Warm-up time B-2  
Warranty B-7  
White lines 4-17  
Wire  
Transfer Corona 3-15  
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Download from Www.Somanuals.com. All Manuals Search And Download.  

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