XM Satellite Radio Satellite Radio RoadyTM User Manual

Roady Guide keys 4" x 4" 8/5/03 1:40 PM Page 1  
SA10035  
User  
Guide  
Satellite  
Radio  
Receiver  
Delphi Corporation  
1441 West Long Lake Road  
Troy, Michigan 48098-5090  
U.S.A.  
Customer Service: [1] 877.GO DELPHI  
The Roady name, XM name, and related logos are  
trademarks of XM Satellite Radio Inc.  
Printed on Recycled Paper  
©2003 Delphi Corporation. All rights reserved.  
DPSS-03-E-049  
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About Roady  
Contents  
Roady is the latest in the acclaimed line of portable devices from Delphi XM  
Satellite Radio and represents the best in audio technology. Small, simple, and  
easy to use, Roady is always ready to go with you. Just plug it in and go!  
Section 1  
Getting Started: Activating  
Roady. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6  
Section 2  
About Delphi  
Roady Receiver  
Delphi is a worldwide leader in mobile electronics and transportation  
components of audio technology. Delphi created the first in-dash car radio  
decades ago, and is responsible for many audio innovations through the  
years. Now Delphi technology has helped make satellite radio a reality,  
and Delphi continues to expand its in-vehicle and consumer electronics  
technologies. Delphi has a broad portfolio of products to answer a wide  
variety of information and entertainment needs.  
Roady Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Roady Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
Section 3  
Basic Operations  
Turning Roady On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10  
Basic Channel Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10  
Save and Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12  
Section 4  
About XM  
Menu Commands and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
Section 5  
Installation  
One big idea can change everything. And XM Satellite Radio is one big idea:  
®
Radio to the Power of X . America’s most popular satellite radio service gives  
you the power to choose what you want to hear—wherever and whenever  
you want it. XM offers 70 music channels—more than any other satellite radio  
service—plus 30 channels of news, talk, sports, and entertainment. That’s 100  
basic channels in all, for a low monthly subscription. Additional devices may  
qualify for a reduced subscription fee through the XM Family Plan.  
Roady Kit Set-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15  
Roady Receiver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
XM Antenna Set-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20  
Section 6  
Reference  
Taking Care of Your Roady . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25  
Contacting Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28  
Section 7  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29  
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Getting Started: Activating Roady  
Roady Receiver  
To quickly begin enjoying Delphi XM Satellite Radio, follow these simple steps:  
Roady Display Screen  
While tuned to an XM channel, the Roady default display contains  
information about that channel and the Roady settings. See figure 1.  
1. Set up your Roady Receiver using the installation instructions in Section 5  
of this guide (see page 15) or with the help of a professional installer.  
2. Press the power button to turn the Roady Receiver on and verify that it  
is playing Channel 1, the XM Preview Channel.  
Your Roady display can be customized. See the Basic Operations section,  
beginning on page 10.  
3. Select Channel 0. The receiver’s eight-character XM Satellite Radio ID  
number will appear on the display. Write the number here:  
Signal-strength indicator  
(zero to three bars)  
Display mode  
indicator  
Category search  
indicator  
Keypad mode (Direct, Preset A,  
Preset B, or Preset C)  
Channel name  
and number  
Note: Carefully check your XM Radio ID. The letters I, O, S, and F are not used.  
Artist name  
4. Activate your XM Satellite Radio service. To subscribe, make sure you  
have a major credit card and your XM Satellite Radio ID number handy  
your service by calling 1-800-852-9696.  
Note: You will need to keep your Roady on for at least one hour after activation and installation to  
receive the full channel lineup.  
Warning: When using this product it is  
always important to keep your eyes on the road and  
your hands on the wheel. Not doing so could result  
in injury to you or to others or in property damage.  
Caution: Failure to properly  
follow all installation instructions  
may result in personal injury or damage  
to your Roady or to your vehicle.  
Display Option 1  
Display Option 2  
Display Option 3  
Figure 1. Roady Receiver display screens.  
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Roady Controls  
The Roady unit has seven function buttons, a Tuning Wheel, and 10 number keys.  
Turns the Roady Receiver on or off.  
Category search  
Control keys  
The display button toggles between three display options:  
Tuning Wheel (inset  
on corner of unit)  
display  
1. Channel name, channel number, artist name  
2. Channel name, channel number, song title  
3. Artist name, song title  
Power button  
Press Memory to save artist name and song title information. Press  
and hold memory key to recall information.  
memory  
Infrared lens  
Press Menu to select and change receiver configuration options.  
Pressing Menu when in menu mode will allow the user to back out  
to the previous level.  
menu  
Number keys  
preset/direct  
Switches between Direct Entry, Preset A, Preset B, and Preset C.  
Enters category search and displays channels grouped by category.  
Continued presses step through available categories. Use the  
Tuning Wheel to scroll through channels within a category; press  
the Tuning Wheel in to select a channel. Category search times out  
after 6 seconds if no channels are selected.  
category  
Use the Tuning Wheel to scroll through channel or menu options.  
Pressing the Tuning Wheel selects a channel or menu option.  
Figure 2. Roady Receiver.  
Number keys are used to select a channel directly (when in Direct  
Entry mode), and to select or set presets when in a Preset mode.  
1
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3. Press and hold the number key corresponding to the preset you would  
like to set. The receiver will beep to indicate that the preset is registered.  
4. Pressing a number key in preset mode without having saved a number  
to that preset will cause the Roady to display the number and then  
switch to Channel 1.  
Basic Operations  
Turning Roady On and Off  
Press  
on the Roady Receiver. When first turned on, the receiver will  
automatically tune in to the last channel listened to and recall the previous  
settings.  
Preview and select channels using the Tuning Wheel  
You can use your Roady to preview the XM channel lineup, see what  
is currently playing, and then decide if you want to leave your current channel.  
1. Roll the Tuning Wheel up or down repeatedly (hold to move quickly) to  
Basic Channel Selection  
Select a channel by number  
1. Verify that Roady is in Direct Entry mode. “Direct” should appear in the  
upper right corner of the display. If A, B, or C appears, presspreset/direct until the  
display says “Direct.”  
scroll through the channel lineup.  
2. Select a channel by pressing the Tuning Wheel  
in. If you do not select  
a channel, the display will time out and return to the channel you are  
listening to.  
2. Enter channel number using the number keys, i.e., 5 + 0 for Channel 50.  
Set/select channel presets  
Tune to a channel using the Tuning Wheel (option)  
Tune up and down the channel list using the Tuning Wheel  
Tuning Wheel allows you to tune automatically to the next channel, without  
highlighting or selecting. To activate this mode, go to “Direct Tune” option in  
the menu section.  
Your Roady Receiver can store up to 30 preset channels. They are organized  
into three different groups (Preset A, Preset B, and Preset C), each with 10  
channels corresponding to the 10 number keys. For preset 10, you only  
need to press “0.”  
. Using the  
Selecting channel presets  
Presspreset/directuntil an A, B, or C appears in the upper right corner of the  
display. Press the number key corresponding to the desired preset.  
Setting channel presets  
1. Tune in the channel you want to register as a preset, making sure it is playing.  
2. Select either Preset A, Preset B, or Preset C by pressingpreset/directuntil an A,  
B, or C appears in the upper right corner of the display.  
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Select a channel by category  
Press either of the category keys  
1. Continue pressing one of the category keys  
are interested in appears.  
Menu Commands and Settings  
category  
to enter category search.  
category  
menu  
Pressing  
enters the menu section of Roady. Here, you can change each of  
until a category you  
the following options using the Tuning Wheel  
. Select the highlighted item by  
menu  
pressing the Tuning Wheel  
. While in the menu section,  
acts as a “back”  
2. Use the Tuning Wheel  
3. Press the Tuning Wheel  
to display a channel within the given category.  
to select a channel.  
button, allowing you to back out of existing sections. Following are the settings  
that can be changed:  
4. If you do not select a channel, category search will time out after several  
seconds.  
Screen Color  
Change the color of the display by simply using the Tuning Wheel  
to scroll  
Save and Recall Artist Name and Song Title Information  
You can save the artist name and song title on the current channel for future  
through the seven color choices. Select a new color by pressing the Tuning  
Wheel  
.
reference.  
memory  
1. Press and release  
to save the current screen information. Up to 15  
Audio Level  
different artist and song titles can be saved, after which any new information  
that is saved will replace the oldest information in memory.  
Use this to adjust the Roady Receiver audio-output level if it is too high, causing  
distortion, or too low for your car. Most users will NOT need to change this level  
from the factory setting. This is not a volume control. You should set the volume  
using the audio system connected to your Roady Receiver.  
2. To recall saved information, press and hold memory for 3 seconds. Next, use  
the Tuning Wheel  
to display each saved artist name/song title.  
Contrast  
This control allows you to adjust the contrast of your display.  
Auto-On  
Once you have installed your Roady and the power has been turned on using the  
power button  
, you will discover your Roady has been factory-set to be turned  
off and back on again using the ignition key in your vehicle. To change this factory-  
set condition and always power your Roady on and off with the power button  
select the “Auto-On” feature in the menu and then select “Off.”  
,
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Direct Tune  
Auto-Off  
This feature changes the functionality of the Tuning Wheel so that it auto-  
matically selects a channel each time it is rolled, without having to press  
You can set your radio to automatically shut off 60, 120, or 180 minutes after  
it is turned on. This feature should be used if your vehicle continues to power  
the cigarette lighter/auxiliary power after you remove your key, so if you leave  
it on, Roady will shut down automatically after the time period you select and  
will not drain your battery.  
Tuning Wheel  
feature is active.  
in. Note: Roady does not have a preview mode when this  
Installation  
TuneSelect  
Roady Kit Set-up  
Your Roady Kit contains the following components:  
Using this function, you can program your Roady to alert you with a tone  
and display change when a favorite song is played again on a channel other  
than the one you are listening to.  
1. While the song is playing, press and hold the Tuning Wheel  
in for 2  
seconds. Roady will beep and display “Song Selected” on line 1 of the  
display for 2 seconds, then return to normal display for the current song.  
Up to 10 songs may be stored in the TuneSelect list. Once the list is filled,  
a new entry will replace the oldest item on the list. You can erase songs  
from your TuneSelect list by going into the menu and choosing TuneSelect.  
Then, follow your options to erase specific song titles or clear out all titles.  
2. When the song plays again on any channel other than the one you are  
currently listening to, your Roady will beep and display an alert notice.  
“Song Found” will appear on line 1 and the name of the song on line 2 for  
5 seconds.  
Car mount  
XM Antenna  
12V power adaptor  
Cassette audio  
adaptor  
Cell phone mount  
adaptor  
Your kit also includes:  
• Car mount bracket • Extra adhesive pad • Surface preparation cleaning kit  
• Alcohol prep pad • Cable wrap  
Figure 3. Roady Kit components.  
Hooking up your Roady Receiver  
Caution: Connect only appropriate  
3. While the “Song Found” alert is displayed, push the Tuning Wheel  
switch to the channel playing the song. If the Tuning Wheel is not  
in to  
input devices to the Roady Receiver. Connecting  
an incorrect input device may damage the  
system and/or the external electronic device.  
It is recommended that you use only the 12V  
to 6V conversion power adaptor that came with  
your Roady Kit.  
pressed while the alert is displayed, TuneSelect will time out and return to  
normal display mode.  
Figure 4. Connect accessories to your Roady  
Receiver as shown.  
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Wireless FM Modulator*  
Audio Quality  
Good  
Better  
Best  
Many late model cars do not come with built-in cassette players. These  
Roady users may purchase an optional wireless FM modulator that sends the  
or your retailer for details.  
Direct Connect:  
Cassette Adaptor:  
FM Modulator:  
Roady Receiver Installation  
Your Roady Receiver can be installed as follows:  
Wireless FM Modulator:  
1. First, attach all of the components as shown in figure 4 (page 15). Insert  
cassette audio adaptor into the vehicle’s cassette deck, the 12V power adaptor  
into the cigarette lighter, and the antenna on the car’s roof. Turn on the car  
and Roady to verify that the system is working. You should always be able  
to access Channel 1, even if your service is not activated. Disassemble the  
system, and proceed with step 2.  
2. Identify a hard, flat surface within your car to allow the optimum Roady  
viewing position for the primary user as well as access to the cassette  
player, power source, and antenna-cable route. In order to maximize  
visibility, this position should be chosen to minimize glare or direct  
sunlight on the display. Do not install the mount where it or Roady  
could block your vision, vehicle airbags,  
Roady offers the listener an unprecedented variety of options for connecting  
to your vehicle’s radio. All options provide excellent sound quality and stereo  
separation, with the use of the cassette adaptor being most common. XM  
research and lab results show, that for vehicles with a cassette player, using  
the cassette adaptor maximizes the relationship between sound quality and  
ease of installation.  
Direct Connect  
For vehicles with radio head-units equipped with auxiliary audio inputs,  
connecting the audio directly to the auxiliary inputs of the head-unit provides  
maximum audio quality.  
or controls. Do not install the mount on a  
Warning: The Roady Receiver  
leather surface. The adhesive used on the  
mount is not easily repositioned when  
installed, so please use care when choosing  
the location and placing the mount.  
should be placed in your vehicle where  
it will not interfere with the function of  
safety features, e.g., deployment of  
airbags. Failure to correctly place the  
Roady Receiver may result in injury to  
you or others if the unit becomes  
detached during an accident.  
Cassette Adaptor  
For vehicles with a built-in cassette player, using the cassette adaptor for  
audio is the most popular solution.  
FM Modulator  
For a more professional-looking installation, an additional FM modulator  
retailer for details.  
*Optional Delphi XM wireless FM modulator available fall 2003.  
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7. Reassemble the system as in step 1, inserting cassette audio adaptor  
into the vehicle’s cassette deck and the 12V power adaptor into the  
cigarette lighter.  
3. Clean the vehicle mounting surface with the enclosed surface preparation  
cleaning kit. Wipe with the towelette in only one direction. Do not wipe the  
surface in a circular motion or back and forth. Dry area with a clean, dry  
cloth. Wipe dry in the same direction again and then repeat this cleaning  
process. Allow to air dry thoroughly to ensure effective adhesion.  
4. Clean the same surface with the enclosed alcohol prep pad. Wipe in the  
same direction and manner as with the towelette. Dry the area with a clean,  
dry cloth, wiping in one direction. Allow to air dry thoroughly. Ensure that  
the surface is at least 60°F.  
5. Warm the car mount adhesive pad by using a hair dryer or by placing  
the car mount on top of the vehicle’s defrost outlet for several minutes with  
the heater on. Remove the liner from the adhesive pad and adhere to the  
vehicle’s surface. Make sure you accurately place the pad on the first try  
since in many cases it will bond almost immediately. 3M recommends a  
72-hour curing time for maximum adhesion.  
8. Attach the antenna as explained on page 20.  
Removing car mount from your dashboard  
You can remove the car mount from your dashboard by taking the  
following steps:  
1. Lift one edge of the adhesive pad gently with fingers or the rounded edge of a  
spoon. Once enough of the edge is loosened to grip with your fingers, pull the  
pad gently from the mounting surface at a 90-degree angle. Avoid using  
sharp tools that could damage the vehicle’s interior.  
2. If the pad fails to loosen, first warm it with a hair dryer for 2 to 3 minutes to  
soften the adhesive. Be careful not to apply too much heat, which could  
damage the mounting surface.  
3. If any adhesive remains on the dashboard surface, the adhesive can easily be  
removed by rubbing your thumb or finger across it.  
6. Clip the Roady Receiver onto the car mount (figure 5).  
4. As necessary, use a mild household cleaner to clean the dashboard surface.  
To vehicle  
dashboard  
Caution: Never use a commercial heat  
gun or paint-stripping gun. This could result in  
damage to the unit or to your vehicle.  
Figure 5. Attach car mount to back of Roady  
Receiver as shown.  
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Cable Routing  
XM Antenna Set-up  
• Once you have mounted the antenna in the correct location, plan how to  
route the cable from this location to the receiver, avoiding blocked passages  
and any obstructions that could kink, crimp, twist, or chafe the cable. Figure 7  
shows typical routing configurations. If the cable will come into contact with  
a rough metal opening, use a rubber grommet to prevent damage.  
• For antenna mounting locations at the front or middle of the roof, the cable  
can be routed down along the door jamb and into the vehicle. In some vehi-  
cles, the cable may be brought into the vehicle through the grommet in the  
door jamb which carries the power window and power lock wires. If the  
cable does not fit easily through the grommet, do not try to force it through.  
Instead, route the cable under the weather seal near the bottom of the door.  
Antenna Installation  
• Best reception is achieved with the antenna mounted on the metal sur-  
face of the vehicle roof in the center of an area with at least 12" x 12" of  
surface area and a minimum of 6" from a window or sunroof. Figure 6  
shows three typical mounting locations.  
• If the vehicle has roof racks or skid ribs, it may be necessary to mount the  
antenna off-center.  
• If the vehicle roof does not provide a sufficient metal surface area, then  
the antenna can be mounted on the metal trunk lid at least 4" from the  
rear window.  
• If an appropriate antenna mounting location cannot be identified, contact  
your local retailer installation department for additional guidance.  
Front Mounting Option  
Middle  
Rear  
Important: Do not install antenna  
inside vehicle passenger compartment.  
Mounting the antenna in the passenger  
compartment either on the front dash-  
board or on the rear window deck area  
of the vehicle will cause reception issues  
and must be avoided. Mounting the  
antenna on a non-metallic surface will  
also result in severe degradation in  
reception.  
Front  
Warning: Failure to properly  
install the antenna may result in injury  
to you or others if it becomes detached  
during an accident.  
Figure 6. The design flexibility of your XM Antenna allows  
mounting on many types of vehicles. Trunk  
mounting of the antenna is an alternative only  
for hard- or soft-top convertibles with non-  
metallic rooftops. All other vehicles should  
have roof mounting.  
Figure 7. Route XM Antenna through windshield as shown.  
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• For antenna mounting locations at the rear of the roof, the antenna  
cable can be routed into the vehicle through the trunk, as shown in  
figure 8. Always route the cable under the weather seal near the lowest  
part of the trunk to help reduce possible water leaks.  
Final installation  
Verify that the antenna is in its final desired position. The antenna  
contains a powerful magnet that will secure the antenna to a metal roof  
under normal driving conditions.  
• Use pre-existing wiring channels created by the vehicle manufacturer  
whenever possible.  
Rear Mounting Option  
Figure 8. Route XM Antenna wiring as shown.  
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Troubleshooting  
Reference  
Your Roady Receiver is designed and built to provide you with trouble-  
free performance without the need for service. If it does not appear to be  
functioning correctly, please follow these troubleshooting steps:  
1. Make sure all connectors are properly attached.  
2. Make sure the cigarette lighter/auxiliary power socket is clean and free  
of corrosion.  
Taking Care of Your Roady  
(Failure to follow these instructions may result in personal injury or  
damage to your Roady Receiver or to your vehicle.)  
Important:  
Use only a soft, dry cloth to clean the outside of your Roady and any  
peripherals.  
3. Make sure the adaptor is firmly seated in the cigarette lighter/  
auxiliary power socket.  
Do not use any solvents, chemicals, or cleaning solutions containing  
alcohol, ammonia, or abrasives.  
Do not allow liquids to spill on the unit.  
Do not use sprays near your Roady.  
It is best to keep Roady out of direct sunlight or other sources of  
extreme heat.  
4. Check the adaptor fuse by unscrewing the ribbed end of the adaptor  
and examining it. If required, replace with a 1-amp fuse only. If your  
cigarette lighter adaptor does not have a removable end cap, then it is  
equipped with an internal fuse that resets itself after it is left unpow-  
ered for a period of time.  
Avoid placing Roady in a setting where air cannot circulate around the unit.  
Caution: Refrain from using  
food or drinks near the Roady  
Receiver. Spilling food or drinks  
on the unit could damage it.  
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If you see this on the display:  
You should:  
If this happens:  
You should:  
NO SIGNAL  
Cause: The XM  
signal is being blocked.  
The message should disappear as  
soon as you move out of an  
You do not receive all XM  
channels. Cause: Your Roady  
Receiver is not activated.  
Contact XM as described in “Getting  
Started: Activating Roady” on page 6.  
obstructed area such as an indoor  
garage. If the problem persists,  
make sure your antenna is mounted  
outside and on top of your car with  
a clear view of the sky.  
The audio sounds distorted  
Reduce audio-output level as described  
under “Menu Commands and Settings:  
Audio Level” on page 13.  
ANTENNA  
Make sure antenna is correctly  
attached to the receiver and that  
antenna cable is undamaged and  
free from kinks. Turn the Roady  
Receiver off and back on to reset  
this message.  
The audio level is too low  
Increase audio-output level as described in  
“Menu Commands and Settings: Audio  
Level” on page 13.  
You cannot tune to a  
channel  
Verify that you are authorized to receive  
that channel as part of your subscription  
with XM and that you have not asked XM  
to block that channel on your Roady unit.  
OFF AIR  
Tune in to another channel.  
Cause: The channel selected is not  
currently broadcasting.  
No song title or artist name  
displays  
Nothing is wrong with your receiver. This  
is normal on many talk and news channels  
where there is no song playing. Also,  
this information may not yet be in the  
channel lineup for some selections.  
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Contacting Product Technical Support and Customer Service  
For additional information in solving problems with your Roady Receiver,  
contact Delphi at 1.877.GO DELPHI (1.877.463.3574) Monday—Friday.  
• Customer Service: 8:00 am—4:30 pm Eastern Standard Time  
Technical Support: 8:00 am—8:00 pm Eastern Standard Time  
XM Satellite Radio Limited Consumer Warranty  
Delphi Product and Service Solutions (“Delphi”) warrants all XM Satellite  
Radio Products sold by Delphi (“Products”) to be free of defects in material  
and workmanship, subject to the following conditions.  
The duration of Delphi’s warranty with respect to Delphi XM Satellite Radio  
Products is limited to one (1) year from the date of sale to the original  
consumer purchaser.  
No other express warranties are made with respect to any Product. All  
implied warranties, including warranties of merchantability and fitness for  
a particular purpose are limited to the warranty period set forth above.  
This warranty is not transferable and applies only to the original consumer  
purchaser of the Product.  
Technical Information  
Dimensions  
Roady Receiver . . . . . . . . 3.97 in. W x 2.37 in. H x 1 in. D  
(101 mm x 61 mm x 25.4 mm)  
Weight  
Delphi will, as its sole obligation under this warranty, replace or repair, at its  
option, any Product that does not conform to this warranty. Under no circum-  
stances will Delphi be liable for any incidental or consequential damages  
under this warranty or any implied warranties.  
Roady Receiver . . . . . . . . 5.1 oz.  
(144.6 g)  
Inputs/Outputs  
Antenna. . . . . . . . . . . . . . . RF SMB connector  
Power. . . . . . . . . . . . . . . . . P13 connector, 6V DC, 600 mA average, (  
positive polarity  
Delphi will not be responsible for damage resulting from any (i) deviation  
from Delphi’s operating instructions as printed in Delphi’s catalog or on any  
packaging, labels or other literature provided with a Product, (ii) installation of  
a Product in a manner which is inconsistent with Delphi’s written instructions,  
(iii) alteration or modification of a Product, (iv) misuse, (v) neglect, (vi) abuse,  
(vii) accident, (viii) normal wear and tear, (ix) commercial use, (x) service by  
anyone other than a Delphi authorized repair facility, or (xi) other improper  
application, installation or operation of the Product.  
)
Audio output . . . . . . . . . . 3.5 mm diameter ministereo jack  
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Roady Guide keys 4" x 4" 8/5/03 1:40 PM Page 31  
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How you (the Customer) can get service:  
To obtain warranty service during the first thirty (30) days after the date of  
purchase, you must return the defective Product with the original receipt to the  
original place of purchase. To obtain warranty service during the remainder of  
the warranty period, you must contact Delphi by phone at 1.877.GO DELPHI  
(1.877.463.3574) or by fax at 1.866.790.3675.  
When contacting Delphi by fax, please include a letter detailing your com-  
plaint and provide a daytime phone number where you can be reached. If  
further clarification or additional information is required from Delphi, you  
may call Delphi at 1.877.GO DELPHI (1.877.463.3574).  
If warranty service is needed at any time during the warranty period, the  
purchaser will be required to furnish a sales receipt/proof of purchase  
indicating the date of purchase, amount paid, and place of purchase.  
Customers who fail to provide such proof of purchase will be charged  
for the repair of any Product.  
How state law relates to the warranty:  
Some states do not allow limitations on how long implied warranties last, or  
the exclusion or the limitation of incidental or consequential damages. So the  
above limitations or exclusions may not apply to you. This warranty gives  
you specific legal rights. You may also have other rights that may vary from  
state to state.  
NO PERSON IS AUTHORIZED BY DELPHI TO MODIFY OR ADD TO THIS  
LIMITED WARRANTY.  
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