Winegard Car Satellite TV System MA1000W User Manual

®
WINEGARD  
®
MOTORIZED SENSAR ANTENNA  
Model MA1000W  
MADE IN U.S.A.  
U.S. Patents D500,496 and 7,358,909  
OPERATION MANUAL  
CAUTION: This system is not for use with antenna in raised position  
while vehicle is in motion.  
Model MA1000W has white antenna head and white turret.  
Unit packed as follows:  
Motorized Mount with booms attached.  
Antenna Head  
Hardware Bag  
Instructions  
Antenna Power Supply  
Power Cable  
Control Cable  
Coax Cable  
1
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Trouble Shooting  
PROBLEM  
SOLUTION  
No power light after pressing power button.  
a. Check that 12VDC power source is on. –fix power, if OK, go to step b.  
b. Remove Control Panel, remove power cable and check for 12VDC across  
red and black wires. – if OK, go to step c.  
c. Replace Control Panel. – Still doesn't work, go to D.  
d. Contact your Dealer or Winegard Company.  
Antenna won't raise. The Up, Motion, Down lights a. Check for obstructions that prevent antenna head from raising.  
Examples tree branches, snow or ice, etc.  
blink after pressing Up/Down Button.  
a. Check for obstructions that prevent antenna head from rotating.  
Examples tree branches, snow or ice, etc.  
Antenna won't rotate when fully raised.  
b. Check that antenna is in full raised position. Antenna will not rotate  
if not fully raised.  
Antenna won't rotate and lower when pressing  
Up/Down Button. The Up, Motion, Down lights  
blink after pressing a Rotate Button.  
a. Check for obstructions that prevent antenna head from rotating  
and lowering. Examples tree branches, snow or ice, etc.  
Picture quality poor.  
a. Is antenna power supply turned on and working properly?  
b. Are you in a location that receives good TV Signals from TV  
station?  
c. Is there a fellow RV that can verify they can receive a signal?  
d. Did you rotate antenna to try and improve signal  
e. Disconnect coax at antenna head and check for 12VDC between  
coax center conductor and connector. If you have proper voltage,  
antenna head may be bad. If no voltage, check that power supply  
is working properly. If it is working properly check for shorts or  
opens in coax between power supply and antenna.  
f. Check connections between power supply and TV/Video center etc.  
g. Contact your Dealer or Winegard Company.  
a.  
Need to move RV and Antenna system won't  
lower to roof.  
If for some reason you cannot automatically  
lower antenna and need to drive your RV, you  
can manually lower antenna. If antenna is in up  
position physically grip turret and rotate very  
slowly in the CW direction until you hit the  
internal mechanical stop at which time the  
wings of the Antenna head should be inline with  
length of RV. While holding turret with one  
hand, use other hand to slowly push antenna  
head down and toward rear of RV. This will  
place antenna system in driving position until  
you can receive service.  
3
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Warranty  
Returned units damaged in shipping due to improper packing will be charged to the dealer/customer.  
WINEGARD MOBILE PRODUCTS LIMITED WARRANTY  
(2 YEARS PARTS; 1 YEAR LABOR)  
Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years from the date  
of original purchase. During year one (1) of such warranty, Winegard Company will also pay authorized labor costs to an  
authorized Winegard dealer to repair or replace defective products. No warranty claim will be honored unless at the time the claim  
is made, Customer presents proof of purchase to an authorized Winegard dealer (to locate the nearest authorized Winegard  
dealer, contact Winegard Company, 3000 Kirkwood Street, Burlington, Iowa 52601, Telephone 800-288-8094 or visit  
product is under warranty. If the date of purchase cannot be verified, the warranty period shall be considered to begin thirty (30)  
days after the date of manufacture.  
If a defect in material or workmanship is discovered, Customer may take the product to an authorized Winegard dealer for  
service. Customer must provide proof of purchase to verify the product is under warranty. If the product is brought to an  
authorized Winegard dealer for service prior to expiration of year one (1) of the warranty period and a defect in material or  
workmanship is verified by Winegard Technical Services, Winegard Company will cover the Winegard dealer’s labor charges for  
warranty service. The Winegard dealer must contact Winegard Technical Services in advance for pre-approval of the service.  
Approval of the service is at the sole discretion of Winegard Company.  
Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at 3111 Kirkwood Street,  
Burlington, Iowa 52601, Telephone 800-788-4417). Customer must return the product along with a brief description of the  
problem and provide Winegard Technical Services with Customer’s name, address, and phone number. Customer must also  
provide proof of purchase to verify the product is under warranty. If the product is returned before the expiration of the warranty  
period, Winegard Company will (at its option) either repair or replace the product.  
This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails from: improper  
installation, misuse, abuse, neglect, accident, tampering, modification of the product as originally manufactured by Winegard in any  
manner whatsoever, removing or defacing any serial number, usage not in accordance with product instructions or acts of nature  
such as damage caused by wind, lightning, ice or corrosive environments such as salt spray and acid rain. This Limited Warranty  
also does not apply if the product becomes unable to perform its’ intended function in any way as a result of the television signal  
provider making any changes in technology or service.  
RETURN AUTHORIZATION POLICY  
AReturn MaterialAuthorization (RMA) is required prior to returning any product to Winegard Company or Winegard Warranty  
Services under this warranty policy. Please call our Technical Services Department at 800-788-4417 or send an e-mail to  
[email protected] to obtain the RMA number. Please furnish the date of purchase when requesting an RMA number.  
Enclose the product in a prepaid package and write the RMAnumber in large, clear letters on the outside of the package. To avoid  
confusion or misunderstanding, a shipment(s) without an RMA number(s) or an unauthorized return(s) will be refused and  
returned to Customer freight collect.  
WINEGARD COMPANYDOES NOTASSUMEANY LIABILITIES FORANY OTHER WARRANTIES, EXPRESS OR IMPLIED,  
MADE BYANY OTHER PERSON.  
ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS  
FORAPARTICULAR PURPOSEAND MERCHANTABILITYARE LIMITED TO THE TWO YEAR PERIOD OFTHIS WARRANTY.  
In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or consequential damages,  
the above limitations or exclusions do not apply.  
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental or  
consequential damages, so the above limitations or exclusions may not apply to you.  
This warranty gives Customer specific legal rights. Customer may also have other rights that may vary from state to state.  
SATELLITE RECEIVER WARRANTY:  
WS-MOBWARREV2  
See manufacturer’s limited warranty policy.  
Rev. 1/10  
Printed in U.S.A. Winegard Company • 3000 Kirkwood Street • Burlington, Iowa 52601-2000 © Winegard Company, 2005, 2006 2452082 Rev2 8/10  
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