Whirlpool Water System WHES48 User Manual

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Model WHES48  
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How to install, operate  
and maintain your  
E-Z Touch Demand  
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Controlled Water Softener  
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Do not return water softener to store  
If you have any questions or concerns when  
installing, operating or maintaining your water  
softener, call our toll free number:  
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1-866-986-3223  
Monday- Friday, 8 AM - 7 PM EST or visit  
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When you call, please be prepared to provide  
the model, date code and serial number of your  
product, found on the rating decal, typically  
located on the rim below the salt lid hinges.  
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System tested and certified by NSF International  
against NSF/ANSI Standard 44  
for hardness reduction and efficiency.  
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System tested and certified by the Water Quality  
Association against CSA B483.1.  
Manufactured and warranted by  
Printed on recycled paper  
Ecodyne Water Systems  
1890 Woodlane Drive  
Woodbury, MN 55125  
7310359 (Rev K 9/9/11)  
Product No. W10270201  
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Specifications & Dimensions  
Model WHES48  
Model Code  
EZ 48  
14,300 @ 2.8 lbs.  
37,900 @ 10.5 lbs.  
48,000 @ 18.1 lbs.  
Rated Softening Capacity (Grains @ Salt Dose)  
Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose)  
Water Used During Regeneration @ Minimum Salt Dose  
Total Water Used Per Regeneration @ Maximum Salt Dose  
Rated Service Flow Rate  
5,107 @ 2.8 lbs.  
3.0 gal./1,000 grains  
44.2 gallons  
11.9 gpm  
Amount of High Capacity Ion Exchange Resin  
Pressure Drop at Rated Service Flow  
Water Supply Max. Hardness  
1.33 cu. ft.  
15 psig  
160 gpg  
Water Supply Max. Clear Water Iron  
12 ppm*  
Water Pressure Limits (minimum / maximum)  
Water Temperature Limits (minimum / maximum)  
Minimum Water Supply Flow Rate  
20 - 125 psi**  
40 - 120 °F  
3 gpm  
Maximum Drain Flow Rate  
2.0 gpm  
Salt Storage Capacity  
200 lbs.  
*Capacity to reduce clear water iron is substantiated by WQA test data. State of Wisconsin  
requires additional treatment if water supply contains clear water iron exceeding 5 ppm.  
**Canada working pressure limits: 1.4 - 7.0 kg/cm2.  
These systems conform to NSF/ANSI 44 for the specific performance claims as verified  
and substantiated by test data.  
The efficiency rating is only valid at the stated salt dose. These softeners were efficiency  
rated according to NSF/ANSI Standard 44.  
Variable Salt Dose: The salt dose is selected by the electronic controls at regeneration  
time based on the amount needed.  
19”  
IN  
3-3/4”  
18”  
OUT  
IN – OUT  
41-1/2”  
47-7/8”  
39-1/2”  
FIG. 1  
Questions? Call Toll Free 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST  
When you call, please be prepared to provide the model, date code and serial number,  
found on the rating decal, typically located on the rim below the salt lid hinges.  
3
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Water Softener Safety  
Your safety and the safety of others are very important.  
We have provided many safety messages in this manual and on your appliance. Always read and obey all safety  
messages.  
This is the safety alert symbol.  
This symbol alerts you to potential hazards that can kill or hurt you and others.  
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING”  
These words mean:  
You can be killed or seriously injured if you don’t  
immediately follow instructions.  
You can be killed or seriously injured if you don’t  
follow instructions.  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell  
you what can happen if the instructions are not followed.  
In the state of Massachusetts: The Commonwealth of Massachusetts plumbing code 248-CMR shall  
be adhered to. A licensed plumber shall be used for this installation.  
In the state of California: You must turn the Salt Efficiency Feature setting to ON. This may initiate  
more frequent recharges. However, it will operate at 4,000 grains per pound of salt or higher. To turn  
on the Salt Efficiency Feature, follow the instructions in the “Salt Efficiency” section of this manual.  
Before You Start  
= The water softener requires a minimum water flow of 3 gallons per minute at the inlet. Maximum allowable inlet  
water pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may exceed the maximum. Use  
a pressure reducing valve if necessary (Adding a pressure reducing valve may reduce the flow). If your home is  
equipped with a back flow preventer, an expansion tank must be installed in accordance with local codes and  
laws.  
= The water softener works on 24 volt, 60 Hz electrical power only, supplied by a direct plug-in transformer (includ-  
ed). Be sure to use the included transformer and plug it into a nominal 120V, 60 cycle household outlet that is in  
a dry location only, grounded and properly protected by an overcurrent device such as a circuit breaker or fuse. If  
transformer is replaced, use only UL, CUL or CSA approved Class 2 transformer with the following specifications:  
§ Input: 120 VAC, 60 Hz, 13.5 W  
§ Output Voltage: 24 VAC  
§ Output Current: 400 mA  
= Do not use this system to treat water that is microbiologically unsafe or of unknown quality without adequate dis-  
infection upstream or downstream of the system.  
European Directive 2002/96/EC requires all electrical and electronic equipment to be disposed of accord-  
ing to Waste Electrical and Electronic Equipment (WEEE) requirements. This directive or similar laws are  
in place nationally and can vary from region to region. Please refer to your state and local laws for proper  
disposal of this equipment.  
Do not return the water softener to store.  
If you have any questions, or there are missing parts or damage, please call Toll Free 1-866-986-3223,  
Monday - Friday, 8 am - 7 pm EST, or visit www.ecodynewatertreatment.com  
When you call, please be prepared to provide the model, date code and serial number, found on the rating  
decal, typically located on the rim below the salt lid hinges.  
4
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Inspect Shipment  
The parts required to assemble and install the water  
Remove and discard (or recycle) all packing materials.  
To avoid loss of small parts, we suggest you keep the  
small parts in the parts bag until you are ready to use  
them.  
softener are included with the unit. Thoroughly check  
the water softener for possible shipping damage and  
parts loss. Also inspect and note any damage to the  
shipping carton.  
Packing List  
Ground Clamp  
Kit  
Installation  
Adaptors  
Bypass Valve  
20 ft. Drain Hose  
Clips  
Water Hardness  
Test Strip  
Hose Clamps  
Adaptor Elbow  
Grommet  
O-rings  
FIG. 2  
Water Conditioning Information  
immediately when drawn from a faucet because it has  
oxidized before reaching the home. It appears as  
small cloudy yellow, orange, or reddish suspended  
particles. After the water stands for a period of time,  
the particles settle to the bottom of the container.  
Generally these irons are removed from water by filtra-  
tion. Chlorination is also recommended for bacterial  
iron.  
IRON  
Iron in water can cause stains on clothing and plumb-  
ing fixtures. It can negatively affect the taste of food,  
drinking water, and other beverages. Iron in water is  
measured in parts per million (ppm). The total* ppm of  
iron, and type or types*, is determined by chemical  
analysis. Four different types of iron in water are:  
= Ferrous (clear water) iron  
= Ferric (red water) iron  
= Bacterial and organically bound iron  
= Colloidal and inorganically bound iron (ferrous or  
ferric)  
Colloidal and inorganically bound iron is of ferric or fer-  
rous form that will not filter or exchange out of water.  
This water softener will not remove colloidal iron. In  
some instances, treatment may improve colloidal iron  
water. Colloidal iron water usually has a yellow  
appearance when drawn. After standing for several  
hours, the color persists and the iron does not settle,  
but remains suspended in the water.  
Ferrous (clear water) iron is soluble and dissolves in  
water. This water softener will reduce moderate  
amounts of this type of iron (see specifications).**  
Ferrous (clear water) iron is usually detected by taking  
a sample of water in a clear bottle or glass.  
SEDIMENT  
Immediately after taking, the sample is clear. As the  
water sample stands, it gradually clouds and turns  
slightly yellow or brown as air oxidizes the iron. This  
usually occurs in 15 to 30 minutes.  
Sediment is fine, foreign material particles suspended  
in water. This water softener will not remove sedi-  
ment. This material is most often clay or silt. Extreme  
amounts of sediment may give the water a cloudy  
appearance. A sediment filter installed upstream of the  
water softener normally corrects this situation.  
When using the softener to reduce Ferrous (clear  
water) iron, add 5 grains to the hardness setting for  
every 1 ppm of Ferrous (clear water) iron. See "Set  
Water Hardness Number" section.  
* Water may contain one or more of the four types of  
iron and any combination of these. Total iron is the  
sum of the contents.  
Ferric (red water), and bacterial and organically bound  
irons are insoluble. This water softener will not  
remove ferric or bacterial iron. This iron is visible  
** Capacity to reduce clear water iron is substantiated  
by WQA test data.  
5
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Installation Requirements  
LOCATION REQUIREMENTS  
PLUMBING CODES  
Consider all of the following when selecting an installa-  
tion location for the water softener.  
All plumbing must be completed in accordance with  
national, state and local plumbing codes.  
= Do not locate the water softener where freezing  
temperatures occur. Do not attempt to treat water  
over 120ºF. Freezing temperatures or hot water  
damage voids the warranty.  
In the state of Massachusetts: The Commonwealth  
of Massachusetts plumbing code 248-CMR shall  
be adhered to. A licensed plumber shall be used  
for this installation.  
= To condition all water in the home, install the water  
softener close to the water supply inlet, and  
upstream of all other plumbing connections, except  
outside water pipes. Outside faucets should remain  
on hard water to avoid wasting conditioned water  
and salt.  
AIR GAP REQUIREMENTS  
A drain is needed for regeneration water (See Figure  
3). A floor drain, close to the water softener, is  
preferred. A laundry tub, standpipe, etc. are other  
drain options. Secure valve drain hose in place.  
Leave an air gap of 1-1/2” between the end of the  
hose and the drain. This gap is needed to prevent  
backflow of sewer water into the water softener. Do  
not put the end of the drain hose into the drain.  
= A nearby drain is needed to carry away regenera-  
tion discharge (drain) water. Use a floor drain,  
laundry tub, sump, standpipe, or other options  
(check your local codes). See "Air Gap  
Requirements" and "Valve Drain Requirements"  
sections.  
Drain  
Drain  
= The water softener works on 24 volt, 60 Hz electri-  
cal power only, supplied by a direct plug-in trans-  
former (included). Provide an electrical outlet within  
10 feet, in accordance with NEC and local codes.  
Hose  
Hose  
Drain  
Hose  
1-1/2”  
air gap  
= Always install the water softener between the water  
inlet and water heater. Any other installed water  
conditioning equipment should be installed between  
the water inlet and water softener (See Figure 4  
below).  
1-1/2”  
air gap  
1-1/2”  
air gap  
= Avoid installing in direct sunlight. Excessive sun  
heat may cause distortion or other damage to non-  
metallic parts.  
FLOOR DRAIN  
STANDPIPE  
LAUNDRY TUB  
FIG. 3  
THE PROPER ORDER TO INSTALL WATER TREATMENT EQUIPMENT  
Untreated Water to  
Outside Faucets  
City Water Supply  
Cold Water  
to House  
Hot Water  
to House  
Pressure  
Tank  
Optional  
Sediment  
Filter  
OR  
Well Water Supply  
Water  
Softener  
Water  
Heater  
Well  
Pump  
FIG. 4  
6
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Installation Requirements  
1/4” NPT  
Thread  
VALVE DRAIN REQUIREMENTS  
Barbs for 3/8”  
I.D. Tubing  
Using the flexible drain hose (included), measure and  
cut to the length needed. Flexible drain hose is not  
allowed in all localities (check your plumbing codes). If  
local codes do not allow use of a flexible drain hose, a  
rigid valve drain run must be used. Purchase a com-  
pression fitting (1/4 NPT x 1/2 in. minimum tube) and  
1/2" tubing from your local hardware store. Plumb a  
rigid drain as needed (See Figure 6).  
Hose Clamp  
Drain Hose  
FIG. 5  
NOTE: Avoid drain hose runs longer than 30 feet.  
Avoid elevating the hose more than 8 feet  
above the floor. Make the valve drain line as  
short and direct as possible.  
Compression Fitting.  
1/4 NPT x 1/2” O.D.  
)  
1/4 NPT  
Threads  
Clip  
Cut barbs from
ting (pull clip to remove  
fitting from valve)  
Dia.  
Copper Tube  
(not included)  
FIG. 6  
SINGLE BYPASS VALVE  
INLET / OUTLET PLUMBING OPTIONS  
Pull out for “Service”  
(Soft water)  
Always install either a single bypass valve (provided),  
as shown in Figure 7, or, if desired, parts for a 3 valve  
bypass system (not included) can be purchased and  
assembled, as shown in Figure 8. Bypass valves  
allow you to turn off water to the softener for mainte-  
nance if needed, but still have water in house pipes.  
Push in for  
“Bypass”  
Pipe fittings must be 3/4” minimum.  
Use:  
FIG. 7  
= Copper pipe  
3 VALVE BYPASS  
= Threaded pipe  
= PEX (Crosslinked Polyethylene) pipe  
= CPVC plastic pipe  
= Other pipe approved for use with potable water  
Bypass  
Valve  
IMPORTANT: Do not solder with plumbing attached to  
lation adaptors and single bypass  
. Soldering heat will damage the  
tors and valve.  
Outlet  
Valve  
Inlet  
Valve  
From Water  
Softener  
To Water  
Softener  
FIG. 8  
7
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Installation Instructions  
TYPICAL INSTALLATION  
Hard Water  
Conditioned  
Water  
Ground  
Clamp  
To Outside  
Faucets  
Pipe  
Ground  
Clamp  
Water Softener  
Valve  
Clips  
1” NPT Sweat  
Adaptor (not  
included)  
Plug-in  
Transformer  
1” NPT  
Threaded  
Adaptor  
Clip  
Outlet  
To  
Controller  
O-ring  
Inlet  
Valve Drain  
Elbow  
Overflow  
Drain Elbow  
Lubricated  
O-ring  
Salt Storage  
Tank Overflow  
Hose*  
Valve Drain  
Hose*  
Single Bypass Valve  
Secure Valve Drain Hose  
in place over Floor Drain  
*Do not connect  
the water softener  
valve drain tubing  
to the salt storage  
tank overflow  
NOTE: See “Air Gap Requirements” section.  
1-1/2”  
air gap  
NOTE: Water Softener shown with Salt Hole  
Cover and Top Cover removed  
hose.  
Floor Drain  
FIG. 9  
8
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Installation Instructions  
Nozzle  
Venturi  
Assembly  
Top Cover  
TURN OFF WATER SUPPLY  
Brine Tank  
Overflow  
Elbow  
1. Close the main water supply valve, located near the  
well pump or water meter.  
Nut -  
Ferrule  
2. Open all faucets to drain all water from house pipes.  
NOTE: Be sure not to drain water from the water  
heater, as damage to the water heater ele-  
ments could result.  
Salt  
Hole  
Cover  
Brine Tank  
Overflow  
Grommet  
INSTALL THE BRINE TANK OVERFLOW  
ELBOW  
13/16” Hole  
Brine  
Tubing  
Install the brine tank overflow grommet and elbow in  
the 13/16” diameter hole in the back of the salt storage  
tank sidewall.  
Brinewell  
Cover  
Salt  
Storage  
Tank  
Brinewell  
NOTE: The brine tank overflow elbow accepts either  
1/2” or 3/8” I.D. hose.  
Float Stem  
Stand  
Tube  
Brine  
Valve  
MOVE THE WATER SOFTENER INTO PLACE  
FIG. 10  
Excessive Weight Hazard  
Use two or more people to move and install  
water softener.  
Clip  
Failure to do so can result in back or other  
injury.  
Channel  
1. Move the water softener into the desired location.  
Set it on a solid, level surface.  
IMPORTANT: Do not place shims directly under the  
salt storage tank to level the softener.  
The weight of the tank, when full of  
water and salt, may cause the tank to  
fracture at the shim.  
Single Bypass Valve  
FIG. 11  
2. Visually check and remove any debris from the  
water softener valve inlet and outlet ports.  
CORRECT ASSEMBLY  
3. Make sure the turbine assembly spins freely in the  
"out" port of the valve.  
Clip  
4. If not already done, put a light coating of silicone  
grease on the single bypass valve o-rings.  
5. Push the single bypass valve into the softener valve  
as far as it will go. Snap the two large holding clips  
into place, from the top down as shown in Figures  
11 & 12.  
Outside diameter  
of water softener  
valve inlet & outlet  
Outside diameter  
of clip channel on  
single bypass valve  
FIG. 12  
IMPORTANT: Be sure the clips snap firmly into place  
so the single bypass valve will not pull  
out.  
NOTE: Be sure all 3 tabs of the clip go through the matching  
holes on the water softener valve inlet or outlet, and  
fully into the channel on the single bypass valve.  
Make sure that the tabs are fully seated.  
9
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Installation Instructions  
COMPLETE INLET AND OUTLET PLUMBING  
Measure, cut, and loosely assemble pipe and fittings  
from the main water pipe to the inlet and outlet ports of  
the water softener valve. Be sure to keep fittings fully  
together, and pipes squared and straight.  
Be sure hard water supply pipe goes to the water sof-  
tener valve inlet side.  
Electrical Shock Hazard  
Install metal ground clamp to metal house  
water supply pipe before beginning installation.  
Securely tighten connection in center of metal  
ground clamp.  
NOTE: Inlet and outlet are marked on the water softener  
valve. Trace the water flow direction to be sure  
hard water is to inlet.  
IMPORTANT: Be sure to fit, align and support all plumb-  
ing to prevent putting stress on the water  
softener valve inlet and outlet. Stress  
Failure to do so can result in death or  
electrical shock.  
from misaligned or unsupported plumbing  
may cause damage to the valve.  
Ground  
Clamp  
Complete the inlet and outlet plumbing for the type of  
pipe you will be using. Secure ground clamp to metal  
pipes (See Fig. 13).  
Ground  
Clamp  
INSTALL VALVE DRAIN HOSE  
1. Measure, cut to needed length and connect the 3/8"  
drain line (provided) to the water softener valve drain  
fitting. Use a hose clamp to hold the hose in place.  
FIG. 13  
NOTE: Avoid drain hose runs longer than 30 feet. Avoid  
elevating the hose more than 8 feet above the  
floor. Make the valve drain line as short and  
direct as possible.  
IMPORTANT: If codes require a rigid drain line see  
“Valve Drain requirements" section.  
2. Route the drain hose or copper tubing to the floor  
drain. Secure drain hose. This will prevent “whip-  
ping'' during regenerations. See “Air Gap  
Requirements" section.  
INSTALL SALT STORAGE TANK OVERFLOW  
HOSE  
1. Measure, cut to needed length and connect the 3/8"  
drain line (provided) to the salt storage tank over-  
flow elbow and secure in place with a hose clamp.  
2 Route the hose to the floor drain, or other suitable  
drain point no higher than the drain fitting on the salt  
storage tank (This is a gravity drain). If the tank  
overfills with water, the excess water flows to the  
drain point. Cut the drain line to the desired length  
and route it neatly out of the way.  
IMPORTANT: For proper operation of the water soften-  
er, do not connect the water softener  
valve drain tubing to the salt storage  
tank overflow hose.  
10  
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Installation Instructions  
TEST FOR LEAKS  
ADD WATER AND SALT TO THE SALT  
STORAGE TANK  
To prevent air pressure in the water softener and  
plumbing system, complete the following steps in  
order:  
1. Fully open two or more softened cold water faucets  
close to the water softener, located downstream  
from the water softener.  
Excessive Weight Hazard  
Use two or more people to move and lift salt  
bags.  
2. Place the bypass valve (single or 3 valve) into the  
"bypass" position. See Figures 7 & 8 on Page 7.  
Failure to do so can result in back or other  
injury.  
3. Slowly open the main water supply valve. Run  
water until there is a steady flow from the opened  
faucets, with no air bubbles.  
1. Using a container, add about three gallons of clean  
water into the salt storage tank.  
4. Place bypass valve(s) in "service" or soft water posi-  
tion as follows:  
2. Add salt to the storage tank. Use nugget, pellet or  
coarse solar salts with less than 1% impurities.  
= Single bypass valve: Slowly move the valve stem  
toward "service," pausing several times to allow  
the water softener to fill with water.  
PLUG IN THE WATER SOFTENER  
= 3 valve bypass: Fully close the bypass valve and  
open the outlet valve. Slowly open the inlet  
valve, pausing several times to allow the water  
softener to fill with water.  
During installation, the water softener wiring may be  
moved or jostled from place. Be sure all leadwire con-  
nectors are secure on the back of the electronic board  
and be sure all wiring is away from the valve gear and  
motor area, which rotates during regenerations.  
5. After about three minutes, open a hot water faucet  
until there is a steady flow and there are no air bub-  
bles, then close this faucet.  
1. Plug the water softener into an electrical outlet that  
is not controlled by a switch.  
6. Close all cold water faucets and check for leaks at  
the plumbing connections that you made.  
NOTE: The water heater is filled with hard water and,  
as hot water is used, it will refill with condi-  
tioned water. In a few days, the hot water will  
be fully conditioned. To have fully conditioned  
hot water immediately, wait until the initial  
recharge is over. Then, drain the water heater  
(following instructions for water heater) until  
water runs cold.  
7. Check for leaks around clips at softener’s inlet and  
outlet. If a leak occurs at a clip, depressurize the  
plumbing (turn off the water supply and open  
faucets) before removing clip. When removing clips  
at the softener’s inlet or outlet, push the single  
bypass valve body toward the softener (See Figure  
14). Improper removal may damage clips. Do not  
reinstall damaged clips.  
SANITIZE THE WATER SOFTENER /  
SANITIZE AFTER SERVICE  
1. Open salt hole cover, remove the brinewell cover  
and pour about 3 oz. (6 tablespoons) of household  
bleach into the softener brinewell. Replace the  
brinewell cover.  
If removing  
clips...  
2 Make sure the bypass valve(s) is in the “service”  
(open) position.  
3 Start a recharge (regeneration). See “Recharge Now”  
on Page 15.  
...depressurize the  
plumbing, then push  
Bypass Valve body  
toward softener  
4. After the recharge has completed, fully open a cold  
water faucet, downstream from the softener, and  
allow 75 gallons of water to pass through the sys-  
tem. This should take at least 10 minutes. Close  
the faucet.  
FIG. 14  
11  
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Water Softener Setup  
TOUCH SCREEN  
Touch  
Screen  
Controls for programming the water softener are dis-  
played on a touch screen, located on the softener’s  
front panel (See Figure 17). On-screen “buttons”  
appear as rectangular outlines with rounded corners  
and change with each display (See Figures below).  
Button presses are acknowledged with a “beep.”  
NOTE: Before cleaning the touch screen to remove  
fingerprints, unplug the transformer. The con-  
troller’s memory items (including clock time,  
water hardness, etc.) are retained during brief  
power interruptions. Use a microfiber towel or  
household cleaner safe for plastics on the  
touch screen.  
FIG. 17  
SETUP PROCEDURE  
When the softener is plugged in for the first time, a  
beep sounds and the display briefly shows “E-Z  
Touch”, followed by the model number and software  
version.  
Next, a series of three setup screens prompts you to  
enter basic operating information:  
FIG. 18  
3. WATER HARDNESS: Press the UP (#) or DOWN  
($) buttons to set the value of your water’s hard-  
ness (See Figure 18), then press the NEXT button.  
NOTE: Do not increase the hardness setting to com-  
pensate for iron in your water. The electronic  
control will compensate automatically after  
you set the iron level, as described on Page  
17.  
FIG. 15  
1. LANGUAGE: If the desired language is not  
checked (See Figure 15), press the button next to  
the desired language, then press the NEXT button.  
FIG. 19  
4. If, at this point, you want to go back and make  
changes, press the button next to NO, then press  
the NEXT button to repeat the three setup screens.  
FIG. 16  
2. CURRENT TIME: Press the DOWN ($) or UP (#)  
buttons to set the current time (See Figure 16).  
Hold the button down to rapidly advance. Be sure  
AM or PM is correct. When the current time is  
shown, press the NEXT button.  
5. If no changes are desired, make sure the button  
next to YES is checked and press the NEXT but-  
ton. The softener begins normal operation,  
described on the next page.  
Questions? Call Toll Free 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST  
When you call, please be prepared to provide the model, date code and serial number,  
found on the rating decal, typically located on the rim below the salt lid hinges.  
12  
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Programming Your E-Z Touch Water Softener  
SOFTENER STATUS SCREEN  
SALT LEVEL BUTTON  
During normal operation, the softener’s display shows  
a screen like the one in Figure 20, below. The dis-  
play automatically returns to this screen from other  
screens after 4 minutes of inactivity.  
For the “Low salt” indicator to work, whenever you  
add salt to the softener, you must reset the salt level  
indicator on the display to match the new level of salt  
in the tank. A decal on the brinewell shows numbers  
up to 8, corresponding to the numbers on the display.  
Each press of the SALT LEVEL button (See Figure  
20) makes the level indicated on the display go up by  
one. A “Low salt” message will flash on the display  
(See Figure 21) whenever the level is 2 or below.  
Indicates  
water flow  
through the  
softener  
Indicates salt  
level in the salt  
storage tank  
Low salt  
level is  
indicated  
FIG. 20  
During normal operation, there are four active buttons  
on the softener’s status screen. They access sub-  
sidiary screens used to control softener operations, as  
shown below:  
FIG. 21  
TANK LIGHT  
¤ Salt Level Button (See Page 13)  
Touching the screen anywhere will turn on the light in  
the softener’s brine tank. The light will turn off again  
automatically after 4 minutes.  
¤ Recharge Button (See Page 15)  
=Recharge Now (See Page 15)  
=Set Recharge Time (See Page 15)  
=Schedule Recharge (See Page 16)  
FLASHING BACKLIGHT  
¤ Info (Information) Button (See Page 18)  
=Water Flow (See Page 18)  
The softener’s display is backlit to make it easy to  
read. The contrast may be adjusted, as described on  
Page 14. The backlight will flash on and off when  
one or more of the following conditions occurs:  
=Salt needs to be added  
=Average Daily Use (See Page 18)  
=Water Used Today (See Page 18)  
=Capacity Remaining (See Page 18)  
=Days In Use (See Page 18)  
=Total Recharges (See Page 18)  
=Time has been lost, perhaps after a long power  
loss (The Set Time screen will be displayed  
instead of the status screen)  
¤ Setup Button (See Page 16)  
=Set Time (See Page 16)  
=Error condition (Service is required)  
=Set Hardness (See Page 17)  
=Set Recharge Time (See Page 15)  
=Set Iron Level (See Page 17)  
=Advanced Setup  
The flashing will stop after any key is pressed.  
However, it will start again at Midnight if the underly-  
ing condition (e.g. low salt level) has not been  
addressed.  
=Additional Features  
=Set Clean Feature (See Page 19)  
=Set Clean Time (See Page 19)  
=Set Salt Efficiency (See Page 20)  
=Set Salt Type (See Page 20)  
=Set Units (See Page 21)  
ALERTS & REMINDERS  
Normally, the current time is the only thing displayed  
along the top right portion of the screen. A flashing  
message, like the one shown in Figure 21, will be dis-  
played instead if one of the following conditions  
occurs:  
=Volume Units (See Page 21)  
=Time Format (See Page 21)  
=Hardness Units (See Page 21)  
=Set Contrast (See Page 14)  
=Restore Factory Settings (See Page 22)  
=Set Language (See Page 14)  
=Low salt indicates that salt needs to be added  
(See Page 23) and the salt level indicator reset  
(See “Salt Level Button”, above). This message  
appears whenever the salt level is 2 or below.  
=Error (Service is required)  
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Programming Your E-Z Touch Water Softener  
SET LANGUAGE  
SET CONTRAST  
When the softener’s electronic control is first powered  
up, the setup procedure prompts you to set the lan-  
guage (See Page 12). To change the language:  
The contrast of the softener’s display screen may be  
adjusted to optimize its readability. Depending on the  
ambient lighting conditions, you may want to increase  
or decrease the contrast from the medium level that is  
the default when the electronic control is first powered  
up. To change the contrast:  
1. Press the SETUP button on the softener status  
screen (See Figure 22).  
1. Press the SETUP button on the softener status  
screen (See Figure 22).  
2. Press the LEFT (!) button twice to display the  
screen shown in Figure 25.  
FIG. 22  
2. Press the LEFT (!) button to display the screen  
shown in Figure 23.  
FIG. 25  
3. Press the ADVANCED SETUP button. The display  
will change to the following screen.  
FIG. 23  
FIG. 24  
FIG. 26  
4. Press the LEFT (!) button twice to display the  
screen shown in Figure 27.  
3. Press the LANGUAGE button and the display will  
change to show the Select Language screen (See  
Figure 24).  
4. Press the button next to the desired language.  
When the desired language is checked, press the  
OK button.  
FIG. 27  
FIG. 28  
5. To return to the softener status screen, press the  
RETURN (<) button.  
TO SET THE SOFTENER TO ENGLISH  
IF ANOTHER LANGUAGE IS DISPLAYED:  
If the softener status screen is not showing, press  
the RETURN (<) button a few times. On the sta-  
tus screen, press the PRGM button. Press the  
LEFT (!) button, then press the large IDIOMA or  
LANGUE button. Press the button next to  
5. Press the SET CONTRAST button and the display  
will change to show the Set contrast screen (See  
Figure 28).  
6. Press the UP (#) or DOWN ($) buttons to increase  
or decrease the contrast. When the preferred con-  
trast is reached, press the RETURN (<) button.  
ENGLISH, then press the OK button. Press the  
RETURN (<) button to return to the status screen.  
7. To return to the softener status screen, press the  
RETURN (<) button twice.  
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Programming Your E-Z Touch Water Softener  
RECHARGE BUTTON  
SET RECHARGE TIME  
The long button at the bottom of the softener status  
screen (See Figure 29) will show recharge status,  
including whether a recharge is scheduled (See  
Figure 41). During a recharge cycle, a countdown  
clock is displayed in the button (See Figure 32).  
When the softener’s electronic control is first powered  
up, the default time for starting an automatic recharge  
is 2:00 a.m. This is a good time in most households  
because water is not being used.  
To change the recharge time:  
1. Press the RECHARGE button on the softener sta-  
tus screen (See Figure 33).  
RECHARGE NOW  
To manually initiate an immediate recharge:  
1. Press the RECHARGE button at the bottom of the  
softener status screen (See Figure 29).  
FIG. 33  
2. The display will change to show the following  
screen.  
FIG. 29  
2. The display will change to show the following  
screen.  
FIG. 34  
3. Press the RIGHT (") button. The display will  
change to show the following screen.  
FIG. 30  
3. Press the RECHARGE NOW button. The recharge  
begins and display will change to show a recharge  
status screen, like the one in Figure 31.  
FIG. 35  
FIG. 36  
FIG. 31  
4. To return to the softener status screen, press the  
RETURN (<) button.  
4. Press the SET RECHARGE TIME button and the  
display will change to show the Set recharge time  
screen (See Figure 36).  
5. Press the UP (#) or DOWN ($) buttons to set the  
recharge time in 1 hour increments. Hold the but-  
ton down to rapidly advance. Be sure AM or PM is  
correct (unless softener is set for a 24-hour clock).  
When the desired recharge start time is shown,  
press the RETURN (<) button. The display will go  
back to the softener status screen.  
FIG. 32  
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Programming Your E-Z Touch Water Softener  
SCHEDULE A RECHARGE  
SETUP BUTTON  
To schedule a recharge for the next preprogrammed  
recharge time (2:00 a.m., or as set on Page 15):  
The SETUP button on the softener status screen is  
used to set items of basic operating information:  
=Set current time  
=Set water’s hardness  
1. Press the RECHARGE button at the bottom of the  
softener status screen (See Figure 37).  
=Set recharge time  
=Set water’s iron level  
=Advanced setup (Accesses more items that can  
be set. These are described starting on Page 19)  
=Set language  
FIG. 37  
SET TIME  
2. The display will change to show the following  
screen.  
When the softener’s electronic control is first powered  
up, the setup procedure prompts you to set the cur-  
rent time (See Page 12). To change the time at a  
later date, such as after a long power loss:  
1. Press the SETUP button on the softener status  
screen (See Figure 42).  
FIG. 38  
3. Press the LEFT (!) button. The display will change  
to show the following screen.  
FIG. 42  
2. Press the SET TIME button (See Figure 43) and  
the display will change to show the Set time  
screen (See Figure 44).  
FIG. 39  
4. Press the SCHEDULE RECHARGE button. The  
display will change to show the screen in Figure 40.  
FIG. 43  
FIG. 44  
FIG. 40  
5. Press the button next to ON, then press the  
RETURN (<) button. The display will go back to  
the screen shown in Figure 39.  
6. To return to the softener status screen, press the  
RETURN (<) button.  
3. Press the DOWN ($) or UP (#) buttons to set the  
current time. Hold the button down to rapidly  
advance. Be sure AM or PM is correct (unless sof-  
tener is set for a 24-hour clock). When the current  
time is shown, press the RETURN (<) button.  
4. To return to the softener status screen, press the  
RETURN (<) button.  
FIG. 41  
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Programming Your E-Z Touch Water Softener  
SET HARDNESS  
SET IRON LEVEL  
When the softener’s electronic control is first powered  
up, the setup procedure prompts you to enter your  
water’s hardness (See Page 12). To change it:  
The softener’s electronic control can adjust cycle  
times to compensate for ferrous (clear water) iron in  
the water. When the softener’s electronic control is  
first powered up, the iron level is set at 0.  
1. Press the SETUP button on the softener status  
screen (See Figure 45).  
NOTE: The iron level will always be displayed in ppm  
(parts per million), regardless of whether the  
Hardness units setting is grains or ppm. The  
conversion factor is 3 grains per ppm of clear  
water iron.  
To enter your water’s iron level:  
1. Press the SETUP button on the softener status  
screen (See Figure 45).  
FIG. 45  
2. Press the RIGHT (") button to display the screen  
shown in Figure 46.  
2. Press the RIGHT (") button three times to display  
the screen shown in Figure 48.  
FIG. 46  
FIG. 47  
FIG. 48  
FIG. 49  
3. Press the SET HARDNESS button and the display  
will change to show the Set hardness screen (See  
Figure 47).  
3. Press the SET IRON LEVEL button and the display  
will change to show the Set iron level screen (See  
Figure 49).  
4. Press the UP (#) or DOWN ($) buttons to set the  
value for your water’s hardness. Hold the button  
down to rapidly advance. When the correct hard-  
ness is shown, press the RETURN (<) button.  
4. Press the UP (#) or DOWN ($) buttons to set the  
value for iron in your water. Hold the button down  
to rapidly advance. When the correct iron level is  
shown, press the RETURN (<) button.  
NOTE: Do not increase the hardness setting to com-  
pensate for iron in your water. The electronic  
control will compensate automatically after  
you set the iron level, as described under “Set  
Iron Level” on this page.  
5. To return to the softener status screen, press the  
RETURN (<) button.  
5. To return to the softener status screen, press the  
RETURN (<) button.  
SET RECHARGE TIME  
Refer to Page 15 for instructions on setting the start  
time for automatic recharges.  
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Retrieving Information from the  
Water Softener Management System  
INFO (INFORMATION) BUTTON  
The INFO button on the softener status screen is  
used to look up the following information about the  
softener and its operations:  
=Current water flow  
=Average daily water use  
=Water used today  
=Capacity remaining  
=Days in use  
FIG. 51  
FIG. 52  
FIG. 53  
FIG. 54  
FIG. 55  
FIG. 56  
=Total recharges  
To display one of these screens:  
1. Press the INFO button at the center of the softener  
status screen (See Figure 50).  
FIG. 50  
2. Press the RIGHT (") or LEFT (!) buttons to scroll  
through the six information screens (Figures 51-56).  
3. To return to the softener status screen, press the  
RETURN (<) button.  
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Customizing Features / Options  
SET CLEAN FEATURE  
The Clean Feature with Sediment Guard technology  
is beneficial on water supplies containing ferrous  
(clear water) iron. The default setting is OFF. When  
set to ON, an additional backwash and fast rinse  
cycle will occur first, preceding the normal regenera-  
tion sequence. This provides extra cleaning of the  
resin bed before it is regenerated with the salt brine.  
To conserve water set this feature OFF if your water  
supply does not contain iron or sediments.  
6. Press the button next to ON to enable this feature  
(or OFF to disable it) and then press the RETURN  
(<) button.  
7. To return to the softener status screen, press the  
RETURN (<) button three times.  
To set this feature:  
SET CLEAN TIME  
1. Press the SETUP button on the softener status  
screen.  
The length of the Clean Feature with Sediment Guard  
technology can be adjusted, from 1 to 30 minutes.  
The default value for this feature is 7 minutes.  
2. Press the LEFT (!) button twice to display the  
screen shown in Figure 57.  
To change the clean time:  
1. Press the SETUP button on the softener status  
screen.  
2. Press the LEFT (!) button twice to display the  
screen shown in Figure 57.  
FIG. 57  
3. Press the ADVANCED SETUP button to display the  
screen shown in Figure 58.  
3. Press the ADVANCED SETUP button. The display  
will change to the following screen.  
4. Press the ADDITIONAL FEATURES button to dis-  
play the screen shown in Figure 59.  
5. Press the RIGHT (") button to display the screen  
shown in Figure 61.  
FIG. 58  
4. Press the ADDITIONAL FEATURES button to dis-  
play the screen shown in Figure 59.  
FIG. 61  
FIG. 62  
FIG. 59  
FIG. 60  
6. Press the SET CLEAN TIME button and the dis-  
play will change to show the Set clean time  
screen (See Figure 62).  
7. Press the UP (#) or DOWN ($) buttons to set the  
clean time in 1 minute increments. Hold the button  
down to rapidly advance. When the desired clean  
time is shown, press the RETURN (<) button.  
5. Press the SET CLEAN FEATURE button and the  
display will change to show the Set clean feature  
screen (See Figure 60).  
8. To return to the softener status screen, press the  
RETURN (<) button three times.  
continued  
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Customizing Features / Options  
SET SALT EFFICIENCY  
When this feature is ON, the water softener will oper-  
ate at salt efficiencies of 4000 grains of hardness per  
pound of salt or higher (May recharge more often  
using smaller salt dosage and less water). The sof-  
tener is shipped with this feature set OFF, which uti-  
lizes the maximum rated capacity while most often  
achieving maximum salt efficiencies. When installing  
this unit in the State of California, you MUST turn this  
feature ON.  
7. Press the button next to ON to enable this feature  
(or OFF to disable it) and then press the RETURN  
(<) button.  
8. To return to the softener status screen, press the  
RETURN (<) button three times.  
To set this feature:  
1. Press the SETUP button on the softener status  
screen.  
SET SALT TYPE  
2. Press the LEFT (!) button twice to display the  
screen shown in Figure 63.  
Use this feature to program the electronic control with  
which type of salt you will use. The default is Sodium  
Chloride (NaCl). Selecting Potassium Chloride (KCl)  
increases fill and brine rinse times.  
To set this feature:  
1. Press the SETUP button on the softener status  
screen.  
FIG. 63  
2. Press the LEFT (!) button twice to display the  
screen shown in Figure 63.  
3. Press the ADVANCED SETUP button. The display  
will change to the following screen.  
3. Press the ADVANCED SETUP button to display the  
screen shown in Figure 64.  
4. Press the RIGHT (") button to display the screen  
shown in Figure 67.  
FIG. 64  
4. Press the ADDITIONAL FEATURES button.  
5. Press the LEFT (!) button to display the screen  
shown in Figure 65.  
FIG. 67  
FIG. 68  
FIG. 65  
FIG. 66  
5. Press the SET SALT TYPE button and the display  
will change to show the Set salt type screen (See  
Figure 68).  
6. Press the button next to the type of salt you will  
use. When the correct salt type is checked, press  
the RETURN (<) button.  
7. To return to the softener status screen, press the  
RETURN (<) button twice.  
6. Press the SET SALT EFFICIENCY button and the  
display will change to show the Set salt efficiency  
screen (See Figure 66).  
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Customizing Features / Options  
SET UNITS  
The softener can be set to display values such as vol-  
ume and water hardness in either English or Metric  
units. In addition the clock may be set to display time  
in either 12-hour (AM/PM) or 24-hour format.  
VOLUME UNITS  
TIME FORMAT  
To select between gallons and liters as volume units:  
To select between 12-hour (AM/PM) and 24-hour time  
format:  
1. Press the SETUP button on the softener status  
screen.  
1-5. Go to the Volume units screen by following  
Steps 1-5 in “Volume Units” in the previous col-  
umn.  
2. Press the LEFT (!) button twice to display the  
screen shown in Figure 69.  
6. Press the RIGHT (") button to display the Time  
format screen (See Figure 73).  
FIG. 69  
3. Press the ADVANCED SETUP button. The display  
will change to the following screen.  
FIG. 73  
7. Press the button next to the desired time format  
and then press the RETURN (<) button.  
8. To return to the softener status screen, press the  
RETURN (<) button twice.  
FIG. 70  
4. Press the RIGHT (") button twice to display the  
screen shown in Figure 71.  
HARDNESS UNITS  
To select between grains and ppm (parts per million)  
as water hardness units:  
1-5. Go to the Volume units screen by following  
Steps 1-5 in “Volume Units” in the previous col-  
umn.  
FIG. 71  
5. Press the SET UNITS button and the display will  
change to show the Volume units screen (See  
Figure 72).  
6. Press the LEFT (!) button to display the  
Hardness units screen (See Figure 74).  
FIG. 74  
FIG. 72  
7. Press the button next to the desired hardness units  
and then press the RETURN (<) button.  
6. Press the button next to the desired volume units  
and then press the RETURN (<) button.  
8. To return to the softener status screen, press the  
RETURN (<) button twice.  
7. To return to the softener status screen, press the  
RETURN (<) button twice.  
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Customizing Features / Options  
POWER OUTAGE MEMORY  
RESTORE FACTORY SETTINGS  
If electrical power to the water softener is lost, “mem-  
ory'' built into the electronic control circuitry will keep  
all settings for up to six hours. While the power is  
out, the display is blank and the water softener will  
not regenerate. When electrical power is restored,  
the following will occur.  
This feature resets the softener’s electronic controller  
to its initial startup condition. All settings, such as lan-  
guage, current time and water hardness, are cleared  
and returned to their default values. The user must  
then follow the setup procedure (See Page 12) before  
the softener will be ready to run again.  
You have to reset the current time only if the display’s  
backlight is flashing and the Set time screen is dis-  
played instead of the softener’s status screen.  
1. Press the SETUP button on the softener status  
screen.  
2. Press the LEFT (!) button twice to display the  
screen shown in Figure 75.  
Even if the clock is incorrect after a long power out-  
age, the softener operates as it should to keep your  
water soft. However, regenerations may occur at the  
wrong time of day until you reset the clock to the cor-  
rect time of day.  
NOTE: If the water softener was regenerating when  
power was lost, it will now finish the cycle.  
FIG. 75  
3. Press the ADVANCED SETUP button. The display  
will change to the following screen.  
FIG. 76  
4. Press the LEFT (!) button to display the screen  
shown in Figure 77.  
FIG. 77  
FIG. 78  
5. Press the RESTORE FACTORY SETTINGS button  
and the display will change to show the Restore  
factory settings screen (See Figure 78).  
6. Press the button next to YES and then press the  
RETURN (<) button.  
7. Follow the setup procedure on Page 12.  
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Routine Maintenance  
ADDING SALT  
CLEANING THE NOZZLE & VENTURI  
Lift the salt hole cover and check the salt storage level  
frequently. If the water softener uses all the salt before  
you refill it, you will experience hard water. Until you  
have established a refilling routine, check the salt  
every two or three weeks. Always add if less than 1/4  
full. Be sure the brinewell cover is on.  
A clean nozzle & venturi (See Figure 80) is a necessity  
for the water softener to work properly. This small  
component creates the suction to move brine from the  
brine tank, into the resin tank. If it should become  
plugged with sand, silt, dirt, etc., the water softener will  
not work, and hard water will result.  
NOTE: If using potassium chloride (KCl), do not fill  
above level 4 on the brinewell decal.  
Cap  
O-ring Seal  
Screen Support  
Screen  
NOTE: In humid areas, it is best to keep the salt stor-  
age level lower, and to refill more often to avoid  
salt “bridging”.  
Recommended Salt: Nugget, pellet or coarse solar  
salts with less than 1% impurities.  
*Flow Plug  
Nozzle & Venturi Disc  
Salt Not Recommended: Rock salt, high in impurities,  
block, granulated, table, ice melting, ice cream making  
salts, etc.  
Cone Screen  
Gasket  
*Flow Plug (HVDC)  
Housing  
BREAKING A SALT BRIDGE  
Sometimes, a hard crust or salt “bridge” forms in the  
brine tank. It is usually caused by high humidity or the  
wrong kind of salt. When the salt “bridges,” an empty  
space forms between the water and the salt. Then,  
salt will not dissolve in the water to make brine.  
Without brine, the resin bed is not recharged and hard  
water will result.  
*Install with lettered  
side up, concave  
side down.  
Ferrule  
Nut  
IMPORTANT: Be sure small hole in the gasket is cen-  
tered directly over the small hole in the nozzle & ven-  
turi housing. Be sure the numbers are facing up  
If the storage tank is full of salt, it is difficult to tell if  
you have a salt bridge. A bridge may be underneath  
loose salt. Take a broom handle, or like tool, and hold  
it next to the water softener. Measure the distance  
from the floor to the rim of the water softener. Then,  
gently push the broom handle straight down into the  
salt. If a hard object is felt before the pencil mark is  
even with the top, it is most likely a salt bridge. Gently  
push into the bridge in several places to break it. Do  
not use any sharp or pointed objects as you may  
puncture the brine tank. Do not try to break the salt  
bridge by pounding on the outside of the salt tank.  
You may damage the tank.  
FIG. 80  
To get access to the nozzle & venturi, remove the  
water softener’s top cover. Put the bypass valve(s)  
into the bypass position. Be sure the water softener is  
in soft water (service) cycle (no water pressure at noz-  
zle & venturi). Then, holding the nozzle & venturi  
housing with one hand, unscrew the cap. Do not lose  
the o-ring seal. Lift out the screen support and screen.  
Then, remove the nozzle & venturi disc, gasket and  
flow plug(s). Wash the parts in warm, soapy water  
and rinse in fresh water. Be sure to clean both the top  
and bottom of the nozzle & venturi disc. If needed,  
use a small brush to remove iron or dirt. Do not  
scratch, misshape, etc., surfaces of the nozzle & ven-  
turi.  
Push Tool into  
Salt Bridge to  
Break  
Gently replace all parts in the correct order. Lubricate  
the o-ring seal with silicone grease and locate in place.  
Install and tighten the cap by hand, while supporting  
the housing. Overtightening may break the cap or  
housing. Put the bypass valve(s) into service (soft  
water) position.  
1” - 2”  
Salt  
Recharge the softener to reduce water level in the  
tank. This will also assure that the softener is com-  
pletely recharged and ready to provide softened water  
again. Check the water level in the tank by looking  
down the brinewell. If the water level does not drop  
after a recharge, the problem has not been resolved.  
Call 1-866-986-3223, Monday - Friday, 8 am to 7 pm,  
EST.  
Pencil  
Mark  
Salt  
Bridge  
Water  
Level  
Broom  
Handle  
IG. 79  
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Troubleshooting  
AUTOMATIC ELECTRONIC DIAGNOSTICS  
OTHER INITIAL DIAGNOSTICS  
This water softener has a self-diagnostic function for  
the electrical system (except input power and/or water  
meter). The water softener monitors electronic com-  
ponents and circuits for correct operation. If a mal-  
function occurs, an error code appears in the display.  
NOTE: Be sure water is in contact with the salt, and  
not separated by a salt bridge (See "Breaking  
A Salt Bridge" section).  
Other information which may be beneficial in diagnos-  
ing problems may be found in the Total recharges  
and Days in use information screens. This informa-  
tion is retained by the computer from the first time  
electrical power is applied to the electronic controller.  
On the softener’s status screen, press the INFO but-  
ton, then the LEFT (!) button to display these  
screens (See Page 12).  
FIG. 82  
A service person should be contacted to perform the  
diagnostics, see below, to further isolate the problem.  
CHECKING THE MODEL CODE  
Procedure for removing error code from dis-  
play:  
1. Unplug the softener’s transformer and plug it back  
in, watching the touch screen display.  
2. After the “E-Z Touch” screen displays briefly, a  
screen that looks like Figure 86 will be shown for a  
few seconds. Take note of the number next to the  
word “Model:”.  
1. Unplug transformer from electrical outlet.  
2. Correct problem.  
3. Plug in transformer.  
4. Wait 6 minutes. The error code will return if  
the problem was not corrected.  
CHECKING THE TURBINE  
E-Z Touch  
Use the following procedure to check the turbine that  
measures water flow through the softener.  
FIG. 85  
1. Press the INFO button on the softener’s status  
screen to display the Water flow screen (See  
Figure 83).  
FIG. 86  
3. The correct code for Model WHES48 is “EZ 48.”  
This code identifies the softener model. If an incor-  
rect model code is displayed, the softener will oper-  
ate on incorrect configuration data.  
FIG. 83  
2. Open a nearby soft water faucet. There should be  
a non-zero reading in the display with the faucet  
open.  
3. When water is flowing, the Water used today  
screen (See Fig. 84) can be used to check the tur-  
bine reading against volume of water exiting the  
softener. Beginning when this screen is displayed,  
a beep sounds with each gallon (or liter, as set).  
FIG. 84  
24  
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Troubleshooting  
If water does not enter the tank, look for an  
obstructed nozzle, venturi, fill flow plug, brine tub-  
ing, or brine valve riser pipe.  
MANUAL ADVANCE REGENERATION  
CHECK  
This check verifies proper operation of the valve  
motor, brine tank fill, brine draw, regeneration flow  
rates, and other controller functions. Always make  
the initial checks first.  
4. After observing fill, press the ADVANCE VALVE  
button to move the softener’s valve into the brine  
position. A slow flow of water to the drain will  
begin. Verify brine draw from the brine tank by  
shining a flashlight into the brinewell and observing  
a noticeable drop in the liquid level. This may take  
15 to 20 minutes.  
Use the following procedure to advance the water  
softener through the regeneration cycles to check  
operation. In the following steps you will use the  
ADVANCE VALVE button to move the valve into each  
cycle and check correct switch operation (See  
Figures 87 & 88).  
NOTE: Be sure water is in contact with the salt, and  
not separated by a salt bridge (See "Breaking  
A Salt Bridge" section).  
If the water softener does not draw brine, check for  
(most likely to least likely):  
Switch is open  
(Cam not rotating)  
= Dirty or plugged nozzle and venturi, see  
"Cleaning the Nozzle and Venturi" section.  
= Nozzle and venturi not seated on the gasket, or  
gasket deformed  
= Valve seals leaking.  
= Restriction in valve drain, causing a back-pres-  
sure (bends, kinks, elevated too high, etc.). See  
"Install Valve Drain Hose" section.  
FIG. 87  
Switch is closed  
(Cam rotating)  
= Obstruction in brine valve or brine tubing.  
NOTE: If water system pressure is low, an elevated  
drain hose may cause back pressure, stop-  
ping brine draw.  
5. Press the ADVANCE VALVE button to move the  
softener’s valve into the backwash position. Look  
for a fast flow of water from the drain hose. Check  
that the drain can adequately handle the flow and  
volume.  
FIG. 88  
NOTE: The following procedure shows the normal  
recharge cycle. If the Clean feature is set to  
ON, there will be an extra backwash and fast  
rinse before the normal regeneration  
sequence.  
An obstructed flow indicates a plugged top distribu-  
tor, backwash flow plug, or drain hose.  
6. Press the ADVANCE VALVE button to move the  
softener’s valve into the fast rinse position. Again  
look for a fast drain flow. Allow the softener to  
rinse for a few minutes to flush out any brine that  
may remain in the resin tank from the brining cycle  
test.  
1. Press the RECHARGE button on the softener’s  
status screen.  
2. Press the RECHARGE NOW button to initiate a  
recharge. The softener’s valve advances from the  
service to fill position.  
7. To return the softener’s valve to the service posi-  
tion, press the ADVANCE VALVE button.  
3. Remove the brinewell cover and, using a flashlight,  
observe fill water entering the tank.  
Need help troubleshooting? Call Toll Free 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST  
When you call, please be prepared to provide the model, date code and serial number,  
found on the rating decal, typically located on the rim below the salt lid hinges.  
25  
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Softener Exploded View  
26  
27  
Valve Assembly  
See Pages 28 - 29  
for parts  
42  
28  
43  
29  
1
122  
2
3
4
5
6
7
30  
31  
8
32  
34  
35  
36  
9
33  
10  
8
7
6
5
25  
24  
23  
22  
21  
20  
19  
18  
17  
37  
11  
38  
39  
40  
41  
12  
13  
14  
16  
15  
26  
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Softener Parts List  
Key  
No.  
Key  
No.  
Part No.  
Description  
Part No.  
7275907  
7305443  
Description  
1
7170296  
7170254  
7077870  
7170270  
7105047  
7265025  
7176292  
7088033  
7247996  
0502272  
7221746  
7113016  
7131365  
7142942  
7308881  
7116713  
0516924  
0516211  
7170288  
7308904  
7220627  
0516947  
7097202  
0513860  
7168647  
7310202  
O-Ring, 2-7/8” x 3-1/4”  
O-Ring, 13/16” x 1-1/16”  
Top Distributor  
26  
Transformer  
Repl. Electronic Control Board  
(PWA)  
2
27  
28  
3
Top Cover & Faceplate Assembly,  
(order decal below)  
4
O-Ring, 2-3/4” x 3”  
Repl. Bottom Distributor  
Filter Screen  
7305477  
5
7330668  
7305207  
7296571  
7296416  
7305299  
7218696  
7082150  
7219888  
7137824  
9003500  
1103200  
0900431  
7262792  
7003847  
7305451  
7248706  
Faceplate Decal  
Salt Hole Cover (order decal below)  
Instruction Decal  
Vapor Barrier  
Rim  
¢
29  
¢
6
7
Clamp Section (2 req.)  
Retainer Clip (2 req.)  
Repl. Resin Tank, 10” x 40”  
Resin, 1 cu. ft.  
8
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
¢
Repl. Light Assembly  
Nut  
Brine Tube  
Tubing Assembly  
Screen  
Brinewell Cover  
Brinewell  
Clip  
Grommet  
Brine Valve Body  
Clip  
Hose Adaptor  
Hose Clamp  
Screw  
Bottom Seal Retainer  
Seal  
O-Ring  
O-Ring, 15/16” x 1-3/16”  
Guide Cap  
Repl. Brine Tank  
Grounding Kit  
Float, Rod & Stem  
Float Seal  
Bypass Valve (includes 2 ea. of  
Key Nos. 120 & 122)  
43  
7214383  
7310359  
Float (incl. Key No. 22)  
Float Stop  
Owner’s Manual  
¢
¢ Not illustrated.  
Ceramic Weight  
Repl. Brine Valve Assembly  
To order repair parts call toll free 1-866-986-3223, Monday - Friday, 8 am - 7 pm EST.  
Manufactured and warranted by  
Ecodyne Water Systems  
1890 Woodlane Drive  
Woodbury, MN 55125  
Questions? Call Toll Free 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST  
When you call, please be prepared to provide the model, date code and serial number,  
found on the rating decal, typically located on the rim below the salt lid hinges.  
27  
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Valve Exploded View  
100  
101  
102  
103  
104  
105  
106  
144  
143  
142  
141  
107  
140  
139  
138  
137  
136  
110 109  
111  
108  
wear-strip  
121  
112  
113  
seal  
cross-section  
view  
114  
115  
125  
120  
135  
134  
133  
132  
116  
117  
118  
119  
122  
126  
131  
130  
129  
123  
127  
124  
128  
28  
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Valve Parts List  
Key  
No.  
Key  
No.  
Part No.  
Description  
Part No.  
Description  
100 7224087  
101 7286039  
102 7231393  
103 0900857  
104 7171250  
105 7283489  
106 7169180  
107 0900431  
108 7271270  
109 7170288  
110 0501228  
111 7170327  
112 7173024  
113 7174313  
114 7185500  
115 7173032  
116 7185495  
117 7172989  
118 7171187  
119 7129889  
120 7089306  
121 7271204  
122 7311127  
123 7094898  
124 7101548  
Screw, #8-32 x 1” (2 req.)  
Motor (incl. 2 ea. of Key No. 100)  
Motor Plate  
125 7309811  
126 7081201  
127 7195482  
128 7171145  
129 7170319  
130 7081104  
131 1202600  
132 7095030  
133 1148800  
Wire Harness, Sensor  
Retainer, Nozzle & Venturi  
Seal, Nozzle & Venturi  
Valve Body  
Screw, #6-20 x 3/8” (3 req.)  
Bearing  
O-Ring, 1/4” x 3/8” (2 req.)  
Housing, Nozzle & Venturi  
Nut - Ferrule  
Cam & Gear  
Clip, Drain  
Hose Clamp  
Cone Screen  
Drain Hose Adaptor  
O-Ring, 15/16” x 1-3/16”  
Flow Plug, 2.0 gpm  
O-Ring, 5/8” x 13/16”  
O-Ring, 1-1/8” x 1-1/2”  
Bearing, Wave Washer  
Rotor & Disc  
Flow Plug, .3 gpm  
Nozzle & Venturi Gasket Kit  
Gasket Only  
7114533  
134  
7204362  
135 7084607  
136 7146043  
137 7167659  
138 7170262  
139 7199729  
140 7175199  
141 7171161  
142 7172997  
143 7305150  
144 7140738  
Flow Plug, .15 gpm  
Screen  
Screen Support  
O-Ring, 1-1/8” x 1-3/8”  
Cap  
O-Ring, 4-1/2” x 4-7/8”  
Rotor Seal  
Wave Washer  
Seal  
Valve Cover  
Plug, Drain Seal  
Spring  
Screw, #10 x 2-5/8”” (8 req.)  
Switch  
Clip (4 req.)  
Screw, #4-24 x 3/4” (2 req.)  
Nozzle & Venturi Assembly (incl.  
Key Nos. 130 & 132 - 139)  
1” NPT Threaded Adaptor (2 req.)  
O-Ring, 1-1/16” x 1-5/16” (4 req.)  
Turbine Support  
7253808  
¢
Seal Kit (incl. Key Nos. 111, 112,  
115, 116, 117 & 127)  
7185487  
3479901  
¢
¢
Turbine  
Adaptor Kit, 1” to 1-1/4”  
¢ Not illustrated.  
To order repair parts call toll free 1-866-986-3223, Monday - Friday, 8 am - 7 pm EST.  
Manufactured and warranted by  
Ecodyne Water Systems  
1890 Woodlane Drive  
Woodbury, MN 55125  
Questions? Call Toll Free 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST  
When you call, please be prepared to provide the model, date code and serial number,  
found on the rating decal, typically located on the rim below the salt lid hinges.  
29  
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