Vonage Cordless Telephone MD6400 User Manual

If these measures do not eliminate the interference, please consult your dealer or an  
experienced radio/television technician for additional suggestions. Also, the Federal  
Communications Commission has prepared a helpful booklet, How To Identify and  
Resolve Radio/TV Interference Problems.This booklet is available from the U.S.  
Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-  
000-00345-4 when ordering copies.  
4. Press the MENU button to save your selection. You will hear a confirmation  
tone and the new volume setting shows in the display.  
Tone/Pulse  
From the Handset Setup Menu:  
1. Press the CID/VOL ( or ) button to scroll to the TONE PULSE sub-  
menu.  
2. Press MENU button to enter the menu. TONE/PULSE 1TONE 2PULSE  
shows in the display. The default setting is 1 TONE.  
Introduction  
Installing the Phone  
Choose the best location to install your base and handset charge cradles. Your  
base and handset charge cradles should be placed on a level surface such as  
Handset Layout  
Programming the Handset  
NOTE: If you turn the ringer OFF, the ringer off icon shows in the  
display.  
CAUTION: When using telephone equipment, there are basic  
Standby Screen  
safety instructions that should always be followed. Refer to  
the IMPORTANT SAFETY INSTRUCTIONS provided with this  
product and save them for future reference.  
The handset displays the handset number and user name.  
a desk or table top.  
VIP Melody  
Notice: The changes or modifications not expressly approved by the party responsible for  
compliance could void the user's authority to operate the equipment.  
MD6400/6430  
This features allows you to assign a specific melody to someone you want to  
get your attention when the person calls. When a VIP melody is assigned and  
that person calls, the unit rings the normal ring for the first ring and then  
follows with VIP melody ring. You may choose from ten different polyphonic  
melodies and may store up to 10 VIP records.  
Installing the Handset Battery  
NOTE: You must connect the handset battery before use.  
3. Use the touch-tone pad or CID/VOL ( or ) to enter 1 TONE or 2  
PULSE.  
Features:  
DECT 6.0 Digital-Interference Free Communication  
Multi-Handset Phone System  
Programming Functions  
Licensing  
DECT 6.0  
1. Locate battery and battery door which are packaged together inside a  
plastic bag and are separate from the handset.  
4. Press MENU button to confirm. You will hear a confirmation tone and your  
selection shows in the display.  
The system uses a menu structure to give you access to all of the built-in  
features. You may program the following items in main menu: Room Monitor,  
Handset Setup.  
Licensed under US Patent 6,427,009.  
MULTI-HANDSET  
CORDLESS PHONE  
SYSTEM USERS GUIDE  
2. Locate the battery compartment on the back of the handset.  
3. Plug the battery pack cord into the jack inside the compartment.  
NOTE: This feature ONLY works when the following conditions are  
met.  
Registration  
Bright backlit keypad  
This setting may be made with the handsets. Your handset is pre-registered  
and ready to use. It is not recommended that handset be registered again  
unless absolutely necessary.  
1. If necessary, press the MENU button to go to the REGISTRATION menu. The  
default is 2NO.  
2. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the CID/  
VOL ( or ) button to scroll to 1YES or 2NO.  
3. If you select 1YES, press the MENU button to confirm your selection. HOLD  
BASE PAGE FOR 5 SECONDS, THEN PRESS HANDSET MENU shows in the  
display.  
4. Press and hold the page button on the base unit you hear a long tone at the  
handset. HANDSET X REGISTERED shows in the handset display, where X is  
the handset name. You will hear a confirmation tone.  
De-Registration  
EZ Read Caller ID Amber Backlit Display  
Full Duplex handset Speakerphone  
Call-Waiting Caller ID Compatible  
Preset Voice Mail number for speed dialling  
Last number redial  
50 Name and Number Phone Book  
10-Ring Tones & 10-Polyphonic Ring Tones  
Supports up to four handsets  
Hearing Aid Compatibility (HAC)  
1. You have your Caller ID record previously transferred to the memory.  
(Refer to Storing CID Records in Internal Memory). NO USER MEMORYwill  
show in the display to remind the user to do CID record transfer first.  
NOTE: It is important to maintain the polarity (black and red wires) to  
the jack inside the compartment. To ensure proper battery  
installation, the connector is keyed and can be inserted only one  
way.  
This telephone system meets FCC standards for Hearing Aid Compatibility.  
US Number is located on the cabinet bottom  
Handset Setup  
REN number is located on the cabinet bottom  
Storing VIP Melody  
From the Handset Setup Menu:  
1. Press the CID/VOL ( or ) button to scroll to VIP MELODY sub-menu.  
1. Make sure your phone is OFF (not in talk mode).  
2. Press the MENU button to go to the main menu.  
FCC RF Radiation Exposure Statement  
3. Press the CID/VOL ( or ) button to scroll to HANDSET SETUP.  
2. Press MENU button to select VIP melody feature and then display VIP 1  
record.  
3-Way Conference/Call Transfer  
Room Monitoring  
Do Not Disturb ringer option  
4. Press MENU button to confirm and you may program the following items:  
Set Language, Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key  
Tone, Area Code, Tone/Pulse, Registration, Deregistration and Default  
Setting.  
This equipment complies with FCC RF radiation exposure limits set forth for an  
uncontrolled environment. This equipment should be installed and operated with a  
mininum distance of 20 centimeters between the radiator and your body. This transmitter  
must not be co-located or operated in conjunction with any other antenna or transmitter.  
- If VIP1 does NOT contain any specific number/records, it will display  
EMPTY.  
Voice Mail/Charge/in use indicator on base  
3. Press the CID/VOL ( or ) button to select the specific VIP melody  
memory location (10 VIP locations) that does not contain any record.  
NOTE: During programming, you may press the *exit button at any  
time to exit the menu and return to the sub-menu.  
Base Layout  
Installation  
This setting may be made with the handsets. De-registration cancels  
registration. During the de-registration process, keep the handset near the  
base.  
1. If necessary, press the MENU button to scroll to the DEREGISTRATION  
menu. The  
4. Press MENU button to display SELECT MEMORY.  
Language  
From the Handset Setup Menu:  
1. Press the CID/VOL ( or ) button to scroll to the SET LANGUAGE sub-  
menu.  
INSTALLATION NOTE: Some cordless telephone operate at frequencies  
that may cause or receive interference with TVs, microware Ovens, and  
VCRs. To minimize or pervert such interference, the base of the cordless  
telephone should not be placed near or on top of a TV, microware ovens,  
or VCR. If such interference continues, more the cordless telephone  
farther away from these appliances. Certain Other communications  
devices may also use the 1.9GHz frequency for communication, and, if  
not properly set, these devices may interfere with each other and/or  
your new telephone. If you are concerned with interference, please  
refer to the owners manual for these devices on how to properly set  
channels to avoid interference. Typical devices that may use the 1.9GHz  
frequency for communication include wireless audio/video senders,  
wireless computer networks, multi-handset cordless telephone system,  
and some long-range cordless telephone system.  
NOTE: If the memory location does not contain any CID memory  
records and you are trying to mark a specific record as VIP  
MELODY, then SELECT MEMORY will not be displayed. Instead, NO  
USER MEMORY will display in prompt to alert the user.  
4. Insert the battery pack.  
default is 2NO.  
2. Press MENU button to enter the menu. SET LANGUAGE 1ENG 2FRA 3ESP  
shows in the display.  
5. Close the battery compartment by pushing the door up until it snaps into  
place.  
5. Press the CID/VOL ( or ) button to view the records from memory to  
be selected as VIP.  
2. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the CID/  
VOL ( or ) button to scroll to 1YES or 2NO.  
WARNING: It is not recommended that a handset be de-registered unless  
absolutely necessary because once a handset is de-registered, that  
handsets telephone features cannot be used until the handset is re-  
registered.  
3. Select NO, if you do not want to de-register.  
4. If you select 1YES, press the MENU button and MOVE NEAR TO BASE  
displays for 2 seconds, then CONFIRM? 1YES 2NO appears in the display.  
3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use  
the CID/VOL ( or ) button to scroll to the desired language. English is  
the default setting.  
6. Place the handset in the base cradle.  
6. Press MENU button to confirm and then display VIP MELODY 01 to wait for  
the melody tone selection.  
Connecting the AC (Electrical) Power  
1. On the base, plug one end of the power adaptor cord into the power jack  
on the back of the base and the other end into an electrical outlet.  
CAUTION: Use only the MARKET DIRECT power adaptor that came with this  
unit. Using other power supplies may damage the unit.  
7. Press the CID/VOL ( or ) button to select from melody 01 to melody  
10 (a testing tone is generated while making melody selection)  
4. Press MENU button to save your selection. You will hear a confirmation  
tone and the selected language shows in the display.  
8. Press MENU button to confirm.  
2. Plug the handset charge cradle into an electrical outlet.  
2
14  
10  
4
6
8
12  
Never install telephone wiring during a lightning storm.  
Never install telephone jacks in wet locations unless the jack is specifically  
designed for wet location.  
Never touch non-insulated telephone wiles or terminals, unless the  
telephone line has been disconnected at the network interface.  
Use caution when installing or modifying telephone lines.  
NOTE: When the handset is placed in the cradle, the charge indicator on the  
base and the charge indicator on the handset charge cradle turns on to  
indicate the handset battery is charging. Connecting the Telephone Line On  
the base, plug the one end of the telephone line cord into the jack on the back  
NOTE: If the desired number/record was previously stored in  
any one of the ten VIP melody records, DUPLICATE NUMBER  
shows in the display.  
5. Press the touch-tone pad to select 1YES or 2NO, or use the CID/VOL ( ꢀ  
or ) button to scroll to 1YES or 2NO.  
6. If you select YES, press the MENU button to confirm. You will hear a  
confirmation tone.  
Then HANDSET X DEREGISTERED shows in the display to confirm the handset  
is deregistered.  
NOTE: When you complete the de-registration process, HANDSET NEEDS  
REGISTRATIONshows in the display. To use the handset, you must register  
the handset.  
Handset Name  
From the Handset Setup Menu:  
1. Press the CID/VOL ( or ) button to scroll to the HANDSET NAME sub-  
menu.  
Equipment Approval Information  
TABLE OF CONTENTS  
Parts Checklist  
Your telephone equipment is is in compliance with parts 15 and 68, FCC Rules and  
Regulations and the Technical Requirements for Telephone Terminal Equipment published  
by ACTA.  
Equipment Approval Information ....................... 1  
Interference Information ...................................... 2  
Licensing ............................................................... 2  
Hearing Aid Compatibility (HAC) ......................... 2  
FCC RF Radiation Exposure Statement ............. 2  
Introduction .......................................................... 4  
Features ................................................................. 4  
Installation ............................................................ 4  
Telephone Jack Requirements ............................. 5  
Installation Guidelines .......................................... 5  
General Product Care ........................................... 5  
Handset Layout ..................................................... 6  
Base Layout .......................................................... 6  
Parts Checklist ...................................................... 7  
Packaging Contents ............................................. 7  
Installing the Phone ............................................. 8  
Installing the Handset Battery ................................. 8  
Connecting the AC (Electrical) Power ................... 8  
Wall Mounting ........................................................ 9  
Room Monitor ...................................................... 9  
Programming the Handset ................................ 10  
Standby Screen .................................................... 10  
Programming Functions ....................................... 10  
Handset Setup ...................................................... 10  
Language ............................................................. 10  
Handset Name ...................................................... 11  
Ringer Tone ......................................................... 11  
Ringer Volume ..................................................... 11  
VIP Melody ........................................................... 12  
Key Tone ............................................................... 13  
Area Code ............................................................ 13  
Tone/Pulse ............................................................ 14  
Registration ......................................................... 14  
De-Registration ................................................... 14  
Global De-registration ......................................... 15  
Default Setting ..................................................... 15  
Phone Operation ................................................ 16  
Visual Indicators ................................................... 16  
Making a Call ....................................................... 16  
Answering Calls ................................................... 16  
Call Timer ............................................................ 16  
Pre-Dialing .......................................................... 16  
Auto Standby ......................................................... 16  
Ringer HI/LOW/OFF ............................................ 16  
Flash .................................................................... 17  
Voice Mail ............................................................. 17  
Last Number Redial .............................................. 17  
Exit ....................................................................... 18  
Page ..................................................................... 18  
Mute ..................................................................... 18  
Volume Control .................................................... 19  
Do Not Disturb ...................................................... 19  
Handset Speakerphone Operation ......................... 19  
Intercom Operation ............................................ 19  
Making an Intercom Call ...................................... 19  
Receiving an Intercom Call .................................. 20  
Advanced Intercom Features ................................ 20  
Receiving an Incoming Call  
During an Intercom Call ....................................... 20  
Using Intercom with External  
Telephone Calls ................................................... 20  
Two-Way Calling .................................................. 20  
Three-Way Calling ............................................... 21  
Transferring External Calls  
to Other Handsets ................................................ 21  
Memory ................................................................ 21  
Storing a Name and Number in Memory ............... 21  
Storing the Last Number Dialed ........................... 22  
Reviewing Records Stored in Memory ................. 23  
Changing Records Stored in Memory .................. 23  
Dialing a Number from Memory ........................... 23  
Chain Dialing from Memory ................................. 23  
Caller ID ............................................................... 24  
CID Error Codes ................................................... 24  
Call Waiting Caller ID ........................................... 24  
Receiving CID Records ........................................ 25  
Storing CID Records ............................................ 25  
Reviewing CID Records ........................................ 25  
Dialing a CID Number .......................................... 25  
Storing CID Records in Internal Memory ............. 26  
To Replace a Stored CID Record ......................... 26  
Deleting a CID Record ......................................... 27  
Deleting All CID Records .................................... 27  
Changing the Battery ......................................... 27  
Display Messages ................................................ 28  
Handset Sound Signals ..................................... 29  
Troubleshooting Guide ..................................... 29  
Telephone Solutions .............................................. 29  
Caller ID Solutions ................................................ 30  
Battery ................................................................. 30  
Causes of Poor Reception ................................. 30  
Service ................................................................. 31  
Changing a Stored VIP Melody Record  
Use the Storing VIP Melody procedure to change the number of a selected  
record and replace the old phone number with new phone number.  
of the base and the other end into a modular wall phone jack.  
2. Press MENU button to enter the menu. HANDSET NAME shows in the  
display.  
1
Notification to the Local Telephone Company  
On the bottom of this equipment is a label indicating, among other information, the US  
number and Ringer Equivalence Number (REN) for the equipment. You must, upon  
request, provide this information to your telephone company.  
Wall Mounting  
If you want to mount the phone on a wall, slip the mounting holes (on the back  
of the base) over the wall plate posts, and slide the unit down into place. (Wall  
plate not included).  
3. Use the touch-tone pad to enter a name (up to 15 characters). More than  
one letter is stored in each of the number keys. For example, to enter Bill  
Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the  
letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for  
the second letter L, and press the 1 key to insert a space between the first  
and last name. Press the 7 key 4 times for the letter S; press the 6 key once  
for the letter M; press the 4 key 3 times for the letter I; press the 8 key for  
the letter T; press the 4 key twice for the letter H.  
When REPLACE VIP# ? shows in the display, you must press MENU button  
on the handset to confirm replacement.  
Telephone Jack Requirements  
To use this phone, connect one end of the telephone line cord to the green  
Phone 1 port of your Vonage Phone Adapter; connect the other end to the base  
unit of your Vonage DECT 6.0 cordless phone system.  
The REN is useful in determining the number of devices you may connect to your  
telephone line and still have all of these devices ring when your telephone number is  
called. In most (but not all) areas, the sum of the RENs of all devices connected to one  
line should not exceed 5. A plug and jack used to connect this equipment to the premises  
wiring and telephone network must comply with the applicable FCC Part 68 rules and  
requirements adopted by the ACTA. A compliant telephone cord and modular plug is  
provided with this product. It is designed to be connected to a compatible modular jack  
that is also compliant. See installation instructions for details.  
Reviewing And Deleting Stored VIP Melody Record  
From the Handset Setup Menu:  
1. Press the MENU button to enter to VIP MELODY menu.  
Global De-registration  
Belt Clip  
Base  
If one or more handsets becomes lost, you should de-register all handsets to  
ensure proper system operation. Follow the steps below to de-register all  
handsets at the same time.  
AC Power  
adaptor  
2. Use the CID/VOL ( or ) button to scroll to the desired VIP Melody  
Record.  
WARNING: It is not recommended that a handset be de-  
registered unless absolutely necessary because once a  
handset is de-registered, that handsets telephone features  
cannot be used until the handset is re-registered.  
Installation Guidelines  
Install telephone base near both the Vonage Phone Adapter and an electrical  
power outlet.  
Avoid sources of noise, such as a window by a busy street, and electrical  
noise, such as motors, microwave ovens, and fluorescent lighting.  
Avoid heat sources, such as heating air ducts, heating appliances,  
radiators, and direct sunlight.  
Avoid areas of excessive moisture or extremely low temperatures.  
Avoid dusty locations.  
3. If you want to delete the information, press the MUTE/DEL button on the  
handset while the entry displays. The display show DELETE VIP# ?.  
Telephone  
line cord  
Room Monitor  
1. Make sure your phone is OFF (not in talk mode).  
NOTE: If you make a mistake, use the MUTE/DEL button to backspace  
and delete one character at a time.  
4. Press MUTE/DEL again to confirm. You will hear a confirmation tone and  
VIP# DELETED shows in the display.  
Handset battery  
pack  
4. Press the MENU button to save your name. You will hear a confirmation  
tone and the handset name shows in the display.  
Interference Information  
2. Press the MENU button to go to the main menu.  
1. Press and hold the page button on the base until the Voice Mail/Charge  
indicator on the base flashes.  
3. Press CID/VOL ( or ) button to scroll to ROOM MONITOR.  
Key Tone  
From the Handset Setup Menu:  
1. Press the CID/VOL ( or ) button to scroll to the KEY TONE sub-menu.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following  
two conditions: (1) This device may not cause harmful interference; and (2) This device  
must accept any interference received, including interference that may cause undesired  
operation.  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful interference to  
radio communications. However, there is no guarantee that interference will not occur in a  
particular installation.  
Ringer Tone  
Handset  
2. Press and hold the page button on the base again until the Voice Mail/  
Charge indicator on the base flashes rapidly.  
4. Press MENU button to enter ROOM MONITOR menu, ROOM MONITOR  
EXTENSION? shows in the display.  
WallMount  
(optional)  
You may choose from ten different ringer tones and ten different melodies.  
From the Handset Setup Menu:  
1. Make sure the ringer is turned on. See Ringer On/Off section.  
2. Press the CID/VOL ( or ) button to scroll to the RINGER TONE sub-  
menu.  
BatteryCompartment  
cover  
3. Press and release the page button on the base once. All handsets are de-  
registered and HANDSET NEEDS REGISTRATION shows in the display.  
5. Use the touch tone pad to enter the handset name/number to be monitored,  
either 1 or 2.  
2. Press MENU button to enter the menu. SET KEY TONE 1ON 2 OFF shows in  
the display.  
Charge Cradle  
Avoid other cordless telephones or personal computers.  
Default Setting  
6. The receiving handset will turn on the microphone and the originating  
handset will turn on the earpiece to monitor sound from the receiving handset.  
NOTE: For room monitoring mode to work, the originating handset  
must NOT be on the cradle. It will exit room monitor mode if it is on  
the cradle.  
3. Use the touch tone pad on the handset to select 1 or 2, or use the CID/  
VOL  
As you become familiar with this system, you may prefer to use the systems  
original settings. Follow the steps below to return to the factory default  
settings.  
Packaging Contents  
Model name:  
General Product Care  
3. Press MENU button to enter the menu. SET RINGER TONE 01 shows in the  
display. 01 is default setting.  
MD6400  
MD6430  
( or ) button to scroll to your selection. 1ON is the default setting.  
To keep your unit working and looking good, follow these guidelines:  
Avoid dropping the handset,as well as other rough treatment to the phone.  
Clean the phone with a soft cloth.  
Never use strong cleaning agents, paint thinner, abrasive powder, alcohol,  
or other chemical products to clean the unit. Doing so will damage the finish.  
4. Press MENU button to confirm and the key tone setting shows in the  
display.  
4. Use the CID/VOL ( or ) button to scroll to the desired setting (1  
through 20). You will hear a sample of the ringer tone/melody you select.  
Base station  
Handset  
Power plug  
Telephone line  
Belt clip  
Battery  
Wall mount  
Charge cradle  
Operating instruction  
1
1
1
1
1
1
1
0
1
1
3
3
1
3
3
1
2
1
From the Handset Setup Menu:  
1. Press the CID/VOL ( or ) button to scroll to the DEFAULT SETTING  
sub-menu.  
2. Press the MENU button to enter the menu. DEFAULT SETTING 1YES 2NO  
shows in the display. The default setting is 2NO.  
Privacy of Communications may not be ensured when using this product.  
If this equipment does cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is encouraged to try to  
correct the interference by one or more of the following measures:  
5. Press MENU button to save your selection. You will hear a confirmation  
tone.  
Area Code  
From the Handset Setup Menu:  
1. Press the CID/VOL ( or ) button to scroll to the AREA CODE sub-  
menu.  
NOTE: While in room monitoring mode, the handsets will emit an  
alert tone approximately every 5 seconds if there is an incoming  
call. You may press the TALK or SPK button to quit room monitor and  
answer the call.  
Ringer Volume  
From the Handset Setup Menu:  
1. Press the CID/VOL ( or ) button to scroll to the RINGER VOLUME  
sub-menu.  
Reorient or relocate the receiving antenna (that is, the antenna for radio or television  
that is receivingthe interference).  
Reorient or relocate and increase the separation between the telecommunications  
equipment and receiving antenna.  
Connect the telecommunications equipment into an outlet on a circuit different from  
that to which the receiving antenna is connected.  
Retain the original packaging in case you need to ship the phone at a later  
date.  
3. Use the touch-tone pad to select 1YES or 2NO, or use the CID/VOL ( or  
) button to move the cursor to 1YES or 2NO.  
2. Press MENU button to enter the menu. SET AREA CODE - - - shows in the  
display.  
NOTE: While in room monitoring mode, the originating handset can  
be switched to monitor by handset earpiece by pressing the TALK  
button once. Switch back to speakerphone by pressing the SPK  
button once.  
Periodically clean the charge contacts on the handset and base with a  
clean pencil eraser.  
NOTE: If you choose YES all the settings in the programmable menu  
are returned to factory default setting.  
3. Use the touch-tone pad to enter your 3-digit area code.  
2. Press MENU button to enter the menu. SET RINGER 1HI 2LO 3OFF shows  
in the display.  
4. Press MENU button to confirm. You will hear a confirmation tone and the  
new area code shows in the display.  
4. Press the MENU button to save your selection. You will hear a confirmation  
tone.  
3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the CID/  
VOL ( or ) button to scroll to your selection. 1HIis the default  
setting.  
NOTE: Press the *exit button on the handset to exit room monitor  
NOTE: To restore the default setting to - - -, press and release  
MUTE/DEL when SET AREA CODE shows in the display.  
mode.  
3
9
15  
1
7
11  
13  
5
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