Viking Food Warmer F20021C User Manual

designer SERIES  
BUILT-IN ELECTRIC WARMING DRAWER WARRANTY  
ONE YEAR FULL WARRANTY  
Built-in electric warming drawers and all of their component parts, except as detailed below*, are warranted to be  
free from defective materials or workmanship in normal household use for a period of twelve (12) months from the  
date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any  
part which fails or is found to be defective during the warranty period.  
*Painted and decorative items are warranted to be free from defective materials or workmanship for a period of  
ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING  
DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.  
Viking Range Corporation uses the most up-to-date processes and best materials available to produce all color  
finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and  
porcelain parts as well as differences in kitchen lighting, product locations, and other factors.  
FIVE YEAR LIMITED WARRANTY  
Any heating element which fails due to defective materials or workmanship in normal household use during the  
second through fifth year from the date of original retail purchase will be repaired or replaced, free of charge for the  
part itself, with the owner paying all other costs, including labor.  
designer series  
built-in warming drawer  
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY This warranty applies to applications where use of the product extends  
beyond normal residential use. Examples are, but not limited to, bed and breakfasts, fire stations, private clubs, churches, etc.  
This warranty excludes all commercial locations such as restaurants, food service locations and institiutional food service  
locations.  
Use and Care Manual  
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of  
the product during the term of the warranty.  
This warranty shall apply to products purchased and located in the United States and Canada. Products must be  
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking  
Range Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse,  
accident, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper  
installation, improper operation, or repair or service of the product by anyone other than an authorized Viking  
Range Corporation service agency or representative. This warranty does not apply to commercial usage. Warrantor  
is not responsible for consequential or incidental damage whether arising out of breach of warranty, breach of  
contract, or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental of consequential  
damages, so the above limitation or exclusion may not apply to you.  
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of  
purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its  
component parts contains a defect or malfunction during the warranty period, after a reasonable number of  
attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or  
replacement of the product or its component part or parts. Warrantors liability on any claim of any kind, with  
respect to the goods or services covered hereunder, shall in no case exceed the price of the goods or service or  
part thereof which gives rise to the claim.  
WARRANTY SERVICE: Under the terms of this warranty, service must be performed by a factory authorized Viking  
Range Corporation service agent or representative. Service will be provided during normal business hours, and  
labor performed at overtime or premium rates shall not be covered by this warranty. To obtain warranty service,  
contact the dealer from whom the product was purchased, an authorized Viking Range Corporation service agent,  
or Viking Range Corporation. Provide model and serial number and date of original purchase. For the name of  
your nearest authorized Viking Range Corporation service agency, call the dealer from whom the product was  
purchased or Viking Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty  
period.  
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the  
Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise  
which could affect you.  
Viking Range Corporation  
Any implied warranties of merchantability and fitness applicable to the above described heating element are limited  
in duration to the period of coverage of the applicable express written limited warranties set forth above. Some  
jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to  
you. This warranty gives you specific legal rights, and you may also have other rights which may vary from  
jurisdiction to jurisdiction.  
VIKING RANGE CORPORATION  
111 Front Street • Greenwood, Mississippi 38930 USA • (662) 455-1200  
Specifications subject to change without notice  
For more product information, call 1-888-VIKING1 (845-4641), or visit the Viking web site at  
(M0804VR  
F20021c  
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Heating Options:  
Warming Drawer Features  
A. Moist Heat  
This prevents food from drying out, since moisture, as well as heat, is  
applied to the warming chamber.  
1. Your warming drawer comes with two low racks and a moisture cup.  
One low rack has an opening in the rear center for the moisture  
cup. Place low racks in warming drawer. Fill the moisture cup  
approximately half full with water. (Should use approximately 1/2”  
cup water). Place the moisture cup in the opening in the rear  
center of the low rack.  
2. Place the food directly on the rack or you can use any pans that will  
fit in the warming drawer. The rack supports the food off of the  
steam vents where slight amounts of moisture may appear.  
3. Open the front moisture selector control located on the DEWD  
models half-way. (See moisture selector section on page 7.)  
Additional adjustments to the control may become necessary  
depending upon the type and amount of food stored in the drawer,  
the number of times the drawer is opened per hour, and the  
temperature setting.  
Identification  
Label  
(behind drawer pan)  
Temperature  
Control  
Knob  
B. Dry Heat (DEWD Models only)  
For some applications you may want to store previously prepared  
foods in a “dry heat” environment. This can be easily accomplished by  
placing the food directly into the empty drawer pan and sliding the  
moisture control selector to open. This allows the moist heat to escape  
and provides a dry environment for the food.  
Power “ON” Lights*  
Moisture Selector  
Control  
(DEWD models  
only)  
C. Optional Accessories for Moist or Dry Heat  
Pans / Lids - This warming drawer is designed to accommodate  
standard size pan inserts. The optional pan/lid set consists of one 4” D. x  
12” L. x 10½” W. pan/lid, two 4” D. x 12” L. x 7” W. pans/lids, and two  
2½” D. x 12” L. x 7” W. pans/lids.  
*The DEWD model has a power “ON” indicator light located on both the  
control panel and the door fronnt. The DFWD model only has a power  
“ON” indicator light located on the control panel.  
Low Rack with Moisture Cup  
Pans/Lids  
Operation  
Your warming drawer works in two ways:  
1. Sealing moisture within the drawer to keep food moist  
2. Allowing the moisture to escape and keep food crisp  
The purpose of the warming drawer is to hold hot cooked foods at serving  
temperature. Always start with hot food; cold food cannot be heated in  
the warming drawer.  
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Temperature Control  
Power “ON” LightS  
The temperature control knob is used to select the temperature of  
the drawer and is located on the right side of the control panel. The 1  
setting located on the control panel represents low, 2 represents medium  
and 3 represents high. The majority of foods are held at a medium setting  
to maintain a serving temperature. However, your own preference may be  
for hotter foods.  
The power “on” indicator lights on the DEWD models are located on  
the outer door panel and above the temperature control knob. It turns on  
when the control knob is set and cycles on and off with the heating  
element as temperature is maintained. On the DFWD models, there is  
only one power “ON” indicator light located above the temperature  
control knob.  
To keep several types of food hot for serving, use the temperature  
setting for the meat. For example, to hold rare roast beef, select a lower  
setting, cover the other foods that otherwise would be kept at a higher  
setting.  
Repeated opening of the drawer allows the hot air to escape and the  
food to cool. The drawer should not be opened unless adding or  
removing food.  
Moisture Selector Control (DEWD Models only)  
The moisture selector control is located at the top of the warming  
drawer. To keep foods moist, move the knob to the right. This closes the  
vents and seals the moisture inside the drawer. For crisp foods, move the  
knob to the left. This opens the vents and allows the moisture to escape.  
The moisture selector can be placed in any position between “-” (open for  
less moisture) and “+” (closed to retain moisture) to maintain any degree  
of moisture.  
In the closed position, the drawer is completely sealed which keeps  
the hot foods moist and soft. In this setting, condensation may be noticed  
around the inside edge of the drawer. If the drawer is not full, there may  
be some drying on the surface of the food. If this happens, simply cover  
the food with a lid or aluminum foil.  
Temperature Setting Ranges  
o
o
o
o
Low  
Medium  
High  
100 F (37.7 C) - 125 F (51.7 C)  
175 F (79.4 C) - 200 F (93.3 C)  
o
o
o
o
o
o
o
o
225 F (107.2 C) - 250 F (121.1 C)  
Proofing  
When in the open position, the drawer is vented, which lets moisture  
escape. This dry heat keeps the foods exterior dry and crisp. With the  
vents open, it is normal for moisture to collect on surfaces above the  
warming drawer. Simply wipe up the moisture with a dry cloth.  
Yeast dough can be proofed in the warming drawer. Place the  
dough in a bowl. Place the bowl on the low rack in the drawer. Fill the  
moisture cup half full with water and place in the opening in the rear  
center of the low rack. Turn the temperature control to the lowest setting  
to facilitate the fermentation time. On the DEWD models, place the  
moisture control setting to the closed “+” position. A towel should be  
placed over the dough to minimize surface drying. The dough should  
remain in the warming drawer until it has doubled in size and a slight  
depression remains when the surface is touched gently with a finger.  
CAUTION  
Do not use plastic wrap to cover foods placed in the drawer, nor to keep  
foods warm that are wrapped or placed in plastic containers for heating.  
Plastics can melt onto the drawer if they are in direct contact. If melted  
onto the drawer, they can be very difficult to remove.  
Warming Plates  
To warm serving bowls and plates, place temperature control on a  
low setting. Place the empty dishes on the low rack to raise them off the  
bottom of the drawer. If you want hotter dishes or want to heat fine china,  
please check with the manufacturer of the dishes for their maximum heat  
tolerance.  
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Temperature and Moisture Guidelines  
Cleaning and Maintenance  
Make sure the control knob is in the “OFF” position before cleaning.  
1. Allow warming drawer to cool completely.  
The information below is given as a guide only. You may need to  
vary the heat settings to suit your personal requirements.  
2. It is important to keep the slide rails clear and free from debris.  
Periodic cleaning of slide rails and other adjoining parts is necessary to  
assure smooth drawer operation.  
3. If needed, the warming drawer pan support can be removed for  
cleaning. Pull the warming drawer out until fully extended. Slide  
finger along right and left side rail until you reach hand latches (located  
at the front of rails). Pull up on both right and left latches. Pull drawer  
support completely out.  
Food  
Temperature Settings  
Moisture Settings  
(dewd models only)  
Bacon  
2 - 3  
-
Beef, medium and well done  
Beef, rare  
2
+
1 - 2  
+
Bread, hard roll  
Bread, soft rolls  
Casseroles  
2
-
2
-
2
+
Cooked cereal  
Dough, proofing  
Eggs  
2
+
1
+
2
+
Fish, seafood (baked)  
Fried foods  
2
+
3
-
Fruit  
2
+
Gravy, creamed sauces  
Ham  
2
2
+
+
Pancakes, waffles  
Pies, one crust  
Pies, two crust  
Pizza  
2 - 3  
2
+
+
2
-
2 - 3  
2
halfway  
Pork  
+
Potatoes, baked  
Potatoes, mashed  
Poultry  
3
halfway  
2
+
+
-
Latches  
2 - 3  
2
Vegetables  
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Service Information  
If your warming drawer should fail to operate:  
CAUTION  
Do not use any cleaning agent with chlorine or chlorine compounds  
on stainless steel finish.  
corrosive to stainless steel.  
1. Have you read and followed the instructions provided?  
2. Is the circuit breaker open, or is a fuse blown?  
Chlorine and chlorine compounds are  
If service is required:  
1. Call your dealer or authorized service agency. The name of the  
authorized service agency can be obtained from the dealer or  
distributor in your area.  
2. Have the following information readily available:  
a. Model number  
CLEANING CHART  
b. Serial number  
c. Date purchased  
Material  
Cleaning Products Directions  
d. Name of dealer from whom purchased  
3. Clearly describe the problem that you are having.  
Stainless Steel /  
Enamels  
Mild cleaners Sponge with cloth, then rinse  
with clear water and wipe  
dry. Satisfactory for use on  
all finishes.  
If you are unable to obtain the name of an authorized service agency, or if you  
continue to have service problems, contact Viking Range Corporation at (662)  
451-4133 or write to:  
Plastic (Control Knob) Soap and water  
Pull off knob. Wash, but do  
not soak. Rinse with water,  
dry and replace on control.  
VIKING RANGE CORPORATION  
PREFERRED SERVICE  
111 Front Street  
Greenwood, Mississippi (MS) 38930 USA  
When cleaning hard water spots and scales, use a vinegar and water  
solution. Swab or wipe with cloth. Rinse with clear water and dry. If the  
spots remain after using vinegar and water, a soft, non-abrasive cleaner  
can be used. Apply with damp sponge or cloth. Satisfactory for use on all  
finishes if rubbing is light. Always rub in the direction of the polish lines.  
Record the information indicated below. You will need it if service is ever  
required. The model and serial number for your warming drawer are located  
on the left side of the drawer housing on an identification label. Pull out drawer  
for access.  
Model Number  
Date of Purchase  
Dealers Name  
Address  
Serial Number  
Date Installed  
If service requires installation of parts, use only authorized parts to ensure  
protection under the warranty.  
PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE  
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