Viking Cooktop F21270AEN User Manual

®
Use & Care Manual  
Viking Range, LLC  
111 Front Street  
Greenwood, Mississippi 38930 USA  
(662) 455-1200  
For product information,  
call 1-888-(845-4641)  
or visit the Viking Web site at vikingrange.com  
Built-In Electric Cooktops  
Built-In Induction Cooktops  
(010314)  
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F21270A EN  
Important – Please Read and Follow  
Important – Please Read and Follow  
Warning and Important Safety Instructions appearing in this manual  
are not meant to cover all possible conditions and situations that  
may occur. Common sense, caution, and care must be exercised  
when installing, maintaining, or operating this appliance.  
WARNING  
To avoid risk of property damage, personal injury or death;  
follow information in this manual exactly to prevent a fire or  
explosion.  
ALWAYS contact the manufacturer about problems or conditions you  
do not understand.  
Recognize Safety Symbols, Words, Labels  
WARNING  
DO NOT store or use gasoline or other flammable vapors  
DANGER  
Hazards or unsafe practices which WILL result in  
severe personal injury or death  
and liquids in the vicinity of this or any appliance.  
To Prevent Fire or Smoke Damage  
• Be sure all packing materials are removed from the appliance before  
operating it.  
WARNING  
• Keep area around appliance clear and free from combustible  
materials, gasoline, and other flammable vapors and materials.  
• If appliance is installed near a window, proper precautions should be  
taken to prevent curtains from blowing over burners.  
NEVER leave any items on the cooktop. The hot air from the vent  
may ignite flammable items and may increase pressure in closed  
containers which may cause them to burst.  
• Many aerosol-type spray cans are EXPLOSIVE when exposed to  
heat and may be highly flammable. Avoid their use or storage near an  
appliance.  
• Many plastics are vulnerable to heat. Keep plastics away from parts  
of the appliance that may become warm or hot. DO NOT leave  
plastic items on the cooktop as they may melt or soften if left too  
close to the vent or a surface element.  
• Combustible items (paper, plastic, etc.) may ignite and metallic items  
may become hot and cause burns. DO NOT pour spirits over hot  
foods.  
Hazards or unsafe practices which COULD result in  
death or severe personal injury  
CAUTION  
Hazards or unsafe practices which COULD result in  
minor personal injury or property damage.  
All safety messages will identify the hazard, tell you  
how to reduce the chance of injury, and tell you what can  
happen if the instructions are not followed.  
Read and follow all instructions before using this appliance  
to prevent the potential risk of fire, electric shock, personal injury  
or damage to the appliance as a result of improper usage of the  
appliance. Use appliance only for its intended purpose as described  
in this manual.  
In Case of Fire  
To ensure proper and safe operation: Appliance must be properly  
installed and grounded by a qualified technician. DO NOT attempt to  
adjust, repair, service, or replace any part of your appliance unless it  
is specifically recommended in this manual. All other servicing should  
be referred to a qualified servicer. For proper and safe operation, this  
unit is not intended to be operated by an external timer or separate  
remote control system.  
Turn off appliance and ventilating hood to avoid spreading the flame.  
Extinguish flame, then turn on hood to remove smoke and odor.  
• Smother fire or flame in a pan with a lid or cookie sheet.  
NEVER pick up or move a flaming pan.  
DO NOT use water on grease fires. Use baking soda, a dry chemical  
or foam-type extinguisher to smother fire or flame.  
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Important – Please Read and Follow  
Cooking Safety  
Important – Please Read and Follow  
Cookware Safety  
ALWAYS place a pan on a surface element before turning it on. Be  
sure you know which knob controls which surface element. Make  
sure the correct element is turned on. When cooking is completed,  
turn element off before removing pan.  
NEVER leave a surface cooking operation unattended, especially  
when using a high heat setting or when deep fat frying. Boil overs  
cause smoking and greasy spillovers may ignite. Clean up greasy  
spills as soon as possible. DO NOT use high heat for extended  
cooking operations.  
• Use pans with flat bottoms and handles that are easily grasped and  
stay cool. Avoid using unstable, warped, easily tipped or loose-  
handled pans. Pans with heavy handles (especially small pans)  
could be unstable and tip easily. Pans that are heavy to move  
when filled with food may also be hazardous.  
• Be sure cookware is large enough to properly contain food and  
avoid boil overs. Pan size is particularly important in deep fat frying.  
Pan should accommodate the volume of food that is to be added  
as well as the bubble action of fat.  
NEVER heat an unopened container on the surface element. Pressure  
build-up may cause container to burst resulting in serious personal  
injury or damage to the appliance.  
• Use dry, sturdy pot holders. Damp pot holders may cause burns from  
steam. Dishtowels or other substitutes should NEVER be used as pot  
holders because they can trail across hot surface elements and ignite  
or get caught on appliance parts.  
To minimize burns, ignition of flammable materials and spillage due  
to unintentional contact with the cookware, DO NOT extend handles  
over adjacent burners. ALWAYS turn pan handles toward the side or  
back of the appliance, not out into the room where they are easily hit  
or reached by children.  
NEVER let a pan boil dry as this could damage the cookware and the  
appliance.  
ALWAYS let quantities of hot fat used for deep fat frying cool before  
attempting to move or handle.  
DO NOT let cooking grease or other flammable materials accumulate  
in or near the appliance, hood, or vent fan. Clean hood frequently  
to prevent grease from accumulating on hood or filter. When flaming  
foods under the hood, turn the fan off.  
NEVER wear garments made of flammable material or loose fitting  
or long-sleeved apparel while cooking. Clothing may ignite or catch  
on cookware handles.  
PREPARED FOOD WARNING: Follow food manufacturers  
instructions. If a plastic frozen food container and/or its cover distorts,  
warps, or is otherwise damaged during cooking, immediately discard  
the food and its container. The food could be contaminated.  
• If you are “flaming” liquor or other spirits under an exhaust, TURN  
THE FAN OFF. The draft could cause the flames to spread out of  
control.  
• This appliance has been tested for safe performance using  
conventional cookware. DO NOT use any devices or accessories  
that are not specifically recommended in this guide. DO NOT use  
eyelid covers for the surface units. The use of devices or accessories  
that are not expressly recommended in this manual can create serious  
safety hazards, result in performance problems, and reduce the life of  
the components of the appliance.  
• Use proper pan material. Refer to “Before Using Cooktop” section for  
recommended cookware. Proper relationship of cookware to surface  
unit will also improve efficiency.  
Heating Elements and Glass Ceramic Cooking Surfaces  
NEVER touch the glass surface areas directly on or adjacent to the  
heating elements when the cooktop is in use.  
• Heating elements may be hot even though they are dark in color.  
Areas near elements may be hot enough to cause burns.  
• During and after use, DO NOT touch or let clothing or other  
flammable material contact surface of cooktop or areas near heating  
elements, until they have had sufficient time to cool.  
DO NOT COOK ON BROKEN COOKING SURFACE. If cooking  
surface should break, cleaning solutions and spillovers may penetrate  
the broken cooking surface and create a risk of electric shock.  
Contact a qualified technician immediately.  
• This appliance is not intended for use by persons (including children)  
with reduced physical, sensory or mental capabilities, or lack of  
experience and knowledge, unless they have been given supervision  
or instruction concerning use of the appliance. Children should be  
supervised to ensure that they do not play with the appliance.  
CAUTION  
WARNING  
DO NOT store items of interest to children over the unit. They could be  
seriously injured when climbing to reach these items. Children should  
be supervised to ensure that they do not play with the appliance.  
Accessible parts will become hot when in use. To avoid burns and  
scalds children should be kept away. Ref. IEC 60335-2-6, Clause 7.12  
AS/NZS deviations.  
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Important – Please Read and Follow  
Cleaning Safety  
Before Using Cooktop  
Ceramic Glass Cooktop  
Turn off all controls and wait for appliance parts to cool before  
touching or cleaning them. DO NOT touch the surface elements or  
surrounding areas until they have had sufficient time to cool.  
• Clean appliance with caution. Use care to avoid steam burns if a wet  
sponge or cloth is used to wipe spills on a hot surface. Some cleaners  
can produce noxious fumes if applied to a hot surface.  
• A steam cleaner is not to be used for cleaning this appliance.  
All products are wiped clean with solvents at the factory to remove  
any visible signs of dirt, oil, and grease which may have remained  
from the manufacturing process. Clean your glass top before the  
first time you use it. A thorough cleaning with a glass top cleaner is  
recommended.  
Cooking Utensils  
Each cook has his or her own preference for the particular cooking  
utensils that are most appropriate for the type of cooking being done.  
Only certain types of glass, glass/ceramic, ceramic, earthenware,  
or other glazed utensils are suitable for glass cooktop use without  
breaking due to the sudden change in temperature. This is a matter  
of personal choice. As with any cookware, yours should be in good  
condition and free from excessive dents on the bottom to provide  
maximum performance and convenience.  
Induction Cooktops – Radio Interference  
This unit generates, uses, and can radiate radio frequency energy and,  
if not installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation.  
If this unit does cause harmful interference to radio or television  
reception, which can be determined by turning the unit off and on, the  
user is encouraged to try to correct the interference by one or more of  
the following measures:  
Electric Cooktop Cooking Utensil Guidelines  
• Reorient or relocate the receiving antenna  
• Increase the distance between the unit and receiver  
• Connect the unit into an outlet on a circuit different from that to  
which the receiver is connected.  
Type  
Responses to  
Temperature  
Changes  
Recommended  
Usage  
Aluminum  
Cast Iron  
Heats and cools quickly. Frying, braising, roasting. May  
leave metal markings on glass.  
KEEP THESE INSTRUCTIONS FOR FUTURE  
REFERENCE.  
Heats and cools slowly.  
Not recommended.  
Retains excessive heat and may  
damage cooktop.  
WARNING  
BURN OR ELECTRICAL SHOCK HAZARD  
To avoid risk of injury or death, make sure all  
Copper,  
Tin lined  
Heats and cools quickly. Gourmet cooking, wine sauces,  
egg dishes.  
Enamel Ware  
Response depends on  
base metal.  
Not recommended.  
Imperfections in enamel may  
scratch cooktop.  
controls are OFF and surface is COOL before  
cleaning. Failure to do so can result in burns or electrical shock.  
Glass Ceramic Heats and cools slowly.  
Not recommended.  
Heats too slowly. Imperfections in  
enamel may scratch cooktop.  
WARNING  
Stainless Steel Heats and cools at  
moderate rate.  
Soups, sauces, vegetables,  
general cooking.  
BURN HAZARD  
To avoid risk of injury, DO NOT touch the glass. The  
cooktop will get hot during usage.  
WARNING  
Stationary appliances not fitted with means for disconnection from the  
supply mains having a contact separation in all poles that provide full  
disconnection under overvoltage category III, the insrtuctions shall  
state that means for disconnection must be incorporated in the fixed  
wiring in accordance with the wiring rules.  
WARNING  
If the surface is cracked, switch off the appliance to avoid the  
possibility of electric shock.  
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Before Using Cooktop  
Before Using Cooktop  
Induction Cookware  
Operating Single Elements  
All burners have variable controls. Turn  
the knob counter-clockwise one click left  
to achieve the lowest setting. Continue  
turning counter-clockwise to the LOW,  
MED, or HI Settings. The final setting  
once you have turned the knob counter-  
clockwise to its max is the HI setting.  
Induction cooking utilizes magnetic  
power which reacts with iron in the base  
(12.7 cm) min.  
5”  
(30.5 cm) max.  
12”  
of cookware, instantly transforming the  
pot or pan into the heat source. The heat  
stops when the cookware is removed.  
Your cookware MUST have a magnetic  
layer of steel for your induction cooktop  
to operate properly. The cookware  
should have a flat, heavy magnetic bottom and straight sides with a  
diameter of 5” (13 cm) to 12” (31 cm) to accommodate the various  
sized elements. The induction cookware should be in good condition  
and free from excessive dents on the bottom to provide maximum  
performance and convenience.  
Operating Double Elements  
(VEC models only)  
All burners have variable controls. Turn the  
knob counter- clockwise one click left to  
achieve the Highest setting for the center  
element. Continue turning clockwise  
through the MED and down to the  
LOW setting.  
All Viking cookware is induction friendly, as are most other high-end  
brands of stainless steel and enamel cookware. Most induction  
cookware will be suitable for your induction cooktop if a magnet  
adheres to the bottom surface.  
Continuing to turn counter-clockwise will  
bring you into the LOW setting with both elements now activated.  
From here, continue turning counter-clockwise to activate the MED,  
and HI settings of both elements. The final setting once you have  
turned the knob counter-clockwise to its max is the HI setting with both  
elements activated.  
• Cookware that is NOT suitable for your induction cooktop includes  
pottery, glass, aluminum, copper, bronze, and any type of cookware  
with a footed base.  
Hot Surface Indicator Lights  
The cooktop has hot surface indicator lights. They are  
located to the bottom left of each burner. The hot surface  
indicator light will glow red when the corresponding  
element is turned on. The light will remain on until the  
corresponding element has cooled to a safe temperature.  
Operating Triple Elements  
(VEC models only)  
All burners have variable controls. Turn the  
knob counter-clockwise one click left to  
achieve the highest setting for the center  
single element. Continue turning counter-  
clockwise through the MED and down to  
the LOW setting.  
WARNING  
Continuing to turn counter-clockwise will  
The appliance and its accessible parts become hot during use. Care  
should be taken to avoid touching heating elements. Children less than  
8 years of age shall be kept away unless continuously supervised. Ref.  
EN 60335-2-6-A11  
bring you into the HI setting for the two inner elements combined.  
From here, continue turning counter-clockwise to go into the MED, and  
LOW settings of both elements.  
Finally,continuing to turn counter-clockwise will bring you into the HI  
setting for all three elements combined. Continue turning counter-  
clockwise to turn the elements to the MED and LOW setting.  
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Cooktop Features  
Cooktop Features  
30”W. Electric Cooktop  
30”W. Induction Cooktop  
1. LF - 12” triple element - 1100 W / 1000 W / 1100 W  
2. LR - 6” element - 1200 W  
(4) 9” MagneQuick Induction elements 2300 W / 3700 W  
3. RF - 8-1/2” element - 1800 W  
4. RR - 8-1/2” dual element - 1000 W / 1000 W  
Bridge element - 800 W  
36”W. Electric Cooktop  
36”W. Induction Cooktop  
1. LF - 12” triple element - 1100 W / 1000 W / 1100 W  
2. LR - 6” element - 1200 W  
(6) 9” MagneQuick Induction elements 2300 W / 3700 W  
3. CF - 8-1/2” element - 1800 W  
4. CR - 8-1/2” element - 1800 W  
Bridge element - 800 W  
5. RF - 6” element - 1200 W  
6. RR - 8-1/2” dual element - 1000 W / 1000 W  
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Surface Operation  
Surface Operation  
Surface Cooking Guide - Suggested Heat Setting  
CAUTION  
Food  
Start at Setting  
Complete at Setting  
DO NOT heat empty cookware or let cookware boil dry. The cookware  
can absorb an excessive amount of heat very quickly, resulting in  
possible damge to the cookware and ceramic glass.  
Rice  
Hi - cover, bring water Lo - cover, nish timing  
to a boil  
according to directions  
Chocolate  
Candy  
Lo - until melted  
Lo - cook  
CAUTION  
Pudding,  
pie filling  
Lo - cook according to  
directions  
Metallic objects such as knives, forks, spoons, and lids should not be  
placed on the hob surface since they can get hot.  
Eggs - in shell  
fried  
Hi - cover, bring to  
boil  
OFF - let set to desired doneness  
Lo - Med, cook to desired  
doneness  
poached Hi - until pan is hot  
Hi - bring water to boil Lo - finish cooking  
CAUTION  
Sauces  
Hi - melt fat  
Lo-Med, finish cooking  
After use, switch off the hob element by its control and do not rely on  
the pan detector.  
Soups, stews  
Vegetables  
Hi - heat up liquid  
Lo-Med, finish cooking  
Hi - preheat skillet  
Lo-Med, finish cooking until  
desired tenderness is reached  
Surface Cooking Tips  
Breads - french Med-Hi, preheat skillet Lo - cook to desired browness  
• The minimum pot or pan diameter recommended is 5” (13 cm).  
Use of pots or pans as small as 4” (10 cm) is possible but not  
recommended.  
• Remember to use the proper size cookware for the size element  
chosen. Smaller cookware should be used for smaller elements and  
larger cookware should be used for larger elements.  
toast, pancakes  
Cooked  
cereals, grits,  
oatmeal  
Hi - cover, bring water Lo-Med, add cereal and cook  
to a boil  
according to directions  
Bacon,  
sausages  
Hi - preheat skillet  
Med - cook to desired doneness  
Swiss steaks  
Hi - melt fat,  
Med-Hi - to brown  
meat  
Lo - add liquid, cover, simmer  
Note: If ALL elements are turned to HI for a long period of time, the  
internal temperature inside the cooktop may rise, causing the cooktop  
to turn off.  
until tender  
Chicken, fried  
Hi - melt fat  
Med-Hi - to brown  
crust  
Lo - cook until tender  
Hamburgers,  
pork chops  
Hi - preheat skillet  
Med - to brown meat and cook to  
desired browness  
Pasta  
Hi - bring salted water Med - maintain boil until tender  
to a boil, add pasta  
slowly  
Remember that induction cooking is instantaneous and boiling time is  
decreased when using the proper induction cookware.  
WARNING  
Unattended cooking on a hob with fat or oil can be dangerous and may  
result in fire. NEVER try to extinguish a fire with water, but switch off  
the appliance and then cover flame e.g. with a lid or a fire blanket. Ref.  
EN 60335-2-6-A11: Clause 7.12  
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Cleaning & Maintenance  
Cleaning & Maintenance  
Any piece of equipment works better and lasts longer when maintained  
properly and kept clean. Cooking equipment is no exception. Your  
cooktop must be kept clean. Make sure all controls  
are in the “OFF” position.  
Cleaning Problems on Glass Ceramic Top  
Problem  
Cause  
To Prevent  
To Remove  
Brown streaks  
and specks  
Cleaning with  
sponge or cloth  
containing soil  
laden detergent  
water.  
Use cleaning  
cream with  
clean damp  
paper towel.  
Use a light  
application of  
cleaning cream  
with a clean  
damp paper  
towel.  
Glass Ceramic Top  
Cleaning of glass ceramic tops is different from cleaning a standard  
porcelain finish. To maintain and protect the surface of your new glass  
ceramic top, follow these basic steps:  
Blackened  
Spatters or  
Wipe all  
Clean area with  
burned on spots spillovers onto a hot spillovers as soon cleaning cream  
For normal, light soil:  
1. Rub a few drops of a glass ceramic cleaning cream to the cool soiled  
area using a damp paper towel.  
2. Wipe until all soil and cream are removed. Frequent cleaning  
leaves a protective coating which is essential in preventing scratches  
and abrasions.  
cooking area  
or accidental  
melting of a  
plastic film, such  
as a bread bag.  
as it is safe and  
DO NOT put  
plastic items  
on a warm  
and a damp  
paper towel, non-  
abrasive nylon  
pad or scouring  
brush. If burn-on  
is not removed,  
cool cooktop,  
and carefully  
cooking area.  
scrape area with  
a single- edged  
razor blade held  
at a 30° angle.  
For heavy, burned soil:  
1. Rub a few drops of glass ceramic cleaning cream to the cool soiled  
area using a damp paper towel.  
2. Carefully scrape remaining soil with a single-edged razor blade.  
Hold the blade at a 30º angle against the ceramic surface.  
3. If any soil remains, repeat the steps above. For additional  
protection, after all soil has been removed, polish the entire surface  
with the cleaning cream.  
4. Buff with a dry paper towel. As the cleaning cream cleans, it leaves  
a protective coating on the glass surface. This coating helps to  
prevent build-up of mineral deposits (water spots) and will make  
future cleaning easier.  
Fine brown/  
gray lines, fine  
scratches, or  
Coarse particles  
(salt, sugar) can  
get caught on the  
Wipe the bottom Fine scratches  
of cookware  
are not  
before cooking.  
removable but  
can be minimized  
by daily use of  
cleaning cream.  
abrasions which bottom of cookware Clean top daily  
have collected  
soil  
and become  
embedded into top. cream. DO NOT  
with cleaning  
use ceramic or  
ceramic coated  
Use of abrasive  
cleaning materials.  
cookware.  
Scratches from  
rough ceramic  
glass, or ceramic  
coated cookware.  
Note: Dishwashing detergents remove this protective coating and  
therefore, make the glass ceramic top more susceptible to staining.  
Smearing or  
streaking  
Use of too much  
cleaning cream  
or use of a soiled  
dishcloth.  
Use a small  
Dampen paper  
amount of cream. towel with  
Rinse thoroughly a mixture of  
before drying.  
Use only paper  
towels or nylon  
scrub pad or  
brush.  
vinegar and  
water and wipe  
surface.  
Wipe area with  
damp paper  
towel or lint free  
cloth.  
WARNING  
The instructions for hobs shall state that a steam cleaner is not to be  
used. Ref. EN 60335-2-6-A11: Clause 7.12  
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Cleaning & Maintenance  
Cleaning & Maintenance  
Cleaning Problems on Glass Ceramic Top (cont.)  
Cooktop Surfaces  
Several different finishes have been used in your cooktop. Cleaning  
instructions for each surface are given below. NEVER USE AMMONIA,  
STEEL WOOL PADS OR ANY ABRASIVE CLOTHS AND MATERIALS  
SUCH AS CLEANSERS, OVEN CLEANERS, OR ABRASIVE POWDERS.  
THEY CAN PERMANENTLY DAMAGE YOUR COOKTOP.  
Problem  
Cause  
To Prevent  
To Remove  
Metal markings  
(silver/gray  
marks)  
Sliding or scraping  
metal cookware  
on glass top.  
DO NOT slide  
metal objects  
across top.  
Remove metal  
marks before the  
glass top is used  
again. Apply  
cleaning cream  
with a damp  
Control Panel  
DO NOT use any cleaners containing ammonia, abrasives or stainless  
steel cleaners on any surface that contains graphics. These products  
could remove the graphics from the control panel. Apply hot, soapy  
water to a soft clean cloth. DO NOT spray liquids directly onto the  
control panel.  
paper towel  
and scrub with a  
nylon scrub pad  
or brush. Rinse  
thoroughly and  
dry.  
Metal markings  
(silver/gray  
marks)  
Condensation  
from cooking may  
cause minerals  
found in water and  
acids to drip on to  
glass top and cause use of cleaning  
gray deposits (the  
spots are often so  
thin they appear  
to be in the glass  
top).  
Make sure  
Mix cleaning  
Control Knobs  
the bottom  
of cookware  
is dry before  
cooking. Daily  
cream with water  
and apply a thick  
paste to stained  
area. Scrub  
MAKE SURE ALL CONTROL KNOBS POINT TO THE “OFF” POSITION  
BEFORE REMOVING. Pull the knobs straight off. Wash in detergent and  
warm water. Dry completely and replace by pushing firmly onto stem.  
vigorously. If stain  
is not removed,  
reapply cleaner  
and repeat  
process. Also  
try cleaning  
procedure for  
smearing and  
streaking.  
cream will help  
keep top free  
from hard water  
mineral deposits  
and food  
Stainless Steel Parts  
All stainless steel body parts should be wiped regularly with hot, soapy  
water at the end of each cooling period and with a liquid cleaner  
designed for that material when soapy water will not do the job.  
DO NOT use steel wool, abrasive cloths, cleansers, or powders. If  
necessary, scrape stainless steel to remove encrusted materials, soak  
the area with hot towels to loosen the material, then use a wooden  
or nylon spatula or scraper. DO NOT use a metal knife, spatula, or  
any other metal tool to scrape stainless steel. DO NOT permit citrus  
or tomato juice to remain on stainless steel surface, as citric acid will  
permanently discolor stainless steel. Wipe up any spills immediately.  
discoloration.  
Pitting or flaking Boil over of sugar  
syrup on glass  
Watch sugar and Turn element to  
syrups carefully  
to avoid boil  
overs.  
Off; use several  
paper towels to  
wipe the spill  
immediately. Let  
glass top cool  
and carefully  
top. This can  
cause pitting  
if not removed  
immediately.  
scrape off  
remainder of  
burn-off with a  
single- edged  
razor blade held  
at a 30° angle.  
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Headline  
Warranty  
HSeeravdiclieneInformation  
If service is required, call your dealer or authorized service agency. The  
name of the authorized service agency can be obtained from the dealer  
or distributor in your area.  
BUILT-IN ELECTRIC COOKTOP WARRANTY  
THREE YEAR FULL WARRANTY  
Built-in electric cooktops and all of their component parts, except as detailed below*†, are warranted  
to be free from defective materials or workmanship in normal residential use for a period of three (3) year  
from the date of original retail purchase or closing date for new construction, whichever period is longer.  
Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be  
defective during the warranty period.  
Have the following information readily available:  
• Model number  
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from cosmetic  
defects in materials or workmanship (such as scratches on stainless steel, paint/porcelain blemishes,  
etc.) for a period of ninety (90) days from the date of original retail purchase or closing date for new  
construction, whichever period is longer. Any defects must be reported to the selling dealer within  
ninety (90) days from date of original retail purchase. Viking Range, LLC uses high quality processes  
and materials available to produce all color finishes. However, slight color variation may be noticed  
because of the inherent differences in painted parts and porcelain parts as well as differences in kitchen  
lighting, product locations, and other factors. Therefore, this warranty does not apply to color variation  
attributable to such factors.  
• Serial number  
• Date purchased  
• Name of dealer from whom purchased  
Clearly describe the problem that you are having. If you are unable to  
obtain the name of an authorized service agency, or if you continue  
to have service problems, contact Viking Range at (888) 845-4641 or  
write to:  
†FULL NINETY (90) DAY WARRANTY IN “RESIDENTIAL PLUS” APPLICATIONS: This full warranty  
applies to applications where use of the product extends beyond normal residential use, but the  
warranty period for products used in such applications is ninety (90) days. Examples of applications  
covered by this warranty are bed and breakfasts, fire stations, private clubs, churches, yachts, etc.  
Under this “Residential Plus” warranty, the product, its components and accessories are warranted to  
be free from defective material or workmanship for a period of ninety (90) days from the date of  
original retail purchase. This warranty excludes use of the product in all commercial locations such as  
restaurants, food service locations and institutional food service locations.  
VIKING RANGE, LLC  
PREFERRED SERVICE  
111 Front Street  
Greenwood, Mississippi 38930 USA  
LIMITED LIFETIME WARRANTY  
During the life of the product, any stainless steel parts found to be defective in material or workmanship will  
be repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including  
labor. This warranty excludes surface corrosion or rust, scratches, discoloration, water or atmospheric  
conditions, or cleaning practices which are part of normal residential use.  
The serial number and model number for your oven is located on the  
identification plate mounted on the top left side of the oven door  
opening under the control panel.  
TERMS AND CONDITIONS  
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee  
owner of the product during the term of the warranty and applies to products purchased and located  
in the United States, Canada, Mexico, and the Caribbean (excluding Cuba, Dominican Republic, and  
Haiti). Products must be purchased in the country where service is requested. If the product or one of its  
component parts contains a defect or malfunction during the full warranty period after a reasonable number  
of attempts by the warrantor to remedy the defect or malfunction, the owner is entitled to either a refund  
or replacement of the product or its component part or parts. Replacement of a component part includes  
its free installation, except as specified under the limited warranty. Under the terms of this warranty, service  
must be performed by a factory authorized Viking Range, LLC service agent or representative. Service will  
be provided during normal business hours, and labor performed at overtime or premium rates shall not be  
covered by this warranty.  
Record the information indicated below. You will need it if service is  
ever required. The model and serial number for your cooktop can be  
found by looking under the unit.  
Model No. ___________________ Serial No. ________________________  
Date of Purchase __________________ Date Installed ________________  
Dealers Name __________________________________________________  
Address ________________________________________________________  
________________________________________________________________  
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance,  
providing proof of purchase upon request, and making the appliance reasonably accessible for service. The  
return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return  
the Owner Registration Card so that Viking Range, LLC can contact you should any question of safety arise  
which could affect you.  
This warranty gives you specific legal rights, and you may also have other rights which may vary from  
jurisdiction to jurisdiction.  
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting  
from abuse, failure to provide reasonable and necessary maintenance, accident, delivery, negligence,  
natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper  
installation, improper operation, or repair or service of the product by anyone other than an authorized  
Viking Range, LLC service agency or representative. This warranty does not apply to commercial usage.  
If service requires installation of parts, use only authorized parts to  
insure protection under the warranty.  
Keep this manual for future reference.  
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Notes  
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LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY  
OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO  
THIS PRODUCT SHALL BE THE REMEDIES SET FORTH ABOVE. VIKING RANGE, LLC IS NOT  
RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGE, INCLUDING BUT NOT LIMITED  
TO FOOD OR MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF BREACH  
OF WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions do not allow the  
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions  
may not apply to you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A  
PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE  
PERIOD OF COVERAGE OF THE APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET  
FORTH ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above  
limitation may not apply to you.  
WARRANTY SERVICE  
To obtain warranty service, contact an authorized Viking Range, LLC service agent, or Viking Range, LLC,  
111 Front Street, Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial number and  
date of original purchase or closing date for a new construction. For the name of your nearest authorized  
Viking Range, LLC service agency, call Viking Range, LLC.  
IMPORTANT: Retain proof of original purchase to establish warranty period.  
Specifications subject to change without notice.  
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