ViewSonic Projector PJD6212 User Manual

®
ViewSonic  
- User Guide  
- Guide de l’utilisateur  
- Bedienungsanleitung  
- Guía del usuario  
- Guida dell’utente  
- Guia do usuário  
- Användarhandbok  
- Käyttöopas  
PJD6211/PJD6212  
DLP Projector  
- Руководство пользователя  
- 使用手冊 (繁體)  
- 使用手冊 (簡體)  
IMPORTANT: Please read this User Guide to obtain important information on install-  
ing and using your product in a safe manner, as well as registering your product for  
future service. Warranty information contained in this User Guide will describe your  
limited coverage from ViewSonic Corporation, which is also found on our web site  
selection box in the upper right corner of our website.  
- 사용자 안내서  
- อการใชงาน  
- Podręcznik użytkownika  
- Kullanιcι kιlavuzu  
“Antes de operar su equipo lea cuidadosamente las instrucciones en este manual”  
Model No. : VS12618  
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Replacing the Lamp ..................................................................................................25  
IR Control Code ....................................................................................................................................................33  
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Compliance Information  
FCC Statement  
This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions:  
(1) this device may not cause harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio  
frequency energy, and if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that interference will not occur  
in a particular installation. If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to  
correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Warning: You are cautioned that changes or modifications not expressly approved by the  
party responsible for compliance could void your authority to operate the equipment.  
For Canada  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
CE Conformity for European Countries  
The device complies with the EMC Directive 2004/108/EC and Low Voltage Directive  
2006/95/EC.  
Following information is only for EU-member states:  
The mark is in compliance with the Waste Electrical and Electronic Equipment Directive  
2002/96/EC (WEEE).  
The mark indicates the requirement NOT to dispose the equipment including any spent or  
discarded batteries or accumulators as unsorted municipal waste, but use the return and  
collection systems available.  
If the batteries, accumulators and button cells included with this equipment, display the  
chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content of  
more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead.  
EN-1  
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Important Safety Instructions  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
Read these instructions.  
Keep these instructions.  
Heed all warnings.  
Follow all instructions.  
Do not use this unit near water.  
Clean with a soft, dry cloth.  
Do not block any ventilation openings. Install the unit in accordance with the  
manufacturer’s instructions.  
8.  
9.  
Do not install near any heat sources such as radiators, heat registers, stoves, or other  
devices (including amplifiers) that produce heat.  
Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized  
plug has two blades with one wider than the other. A grounding type plug has two  
blades and a third grounding prong. The wide blade and the third prong are provided  
for your safety. If the provided plug does not fit into your outlet, consult an electrician  
for replacement of the obsolete outlet.  
10. Protect the power cord from being walked on or pinched particularly at plugs.  
Convenience receptacles and the point where they exit from the unit. Be sure that the  
power outlet is located near the unit so that it is easily accessible.  
11. Only use attachments/accessories specified by the manufacturer.  
12.  
Use only with the cart, stand, tripod, bracket, or table specified by the  
manufacturer, or sold with the unit. When a cart is used, use caution when  
moving the cart/unit combination to avoid injury from tipping over.  
13. Unplug this unit when unused for long periods of time.  
14. Refer all servicing to qualified service personnel. Servicing is required when the unit  
has been damaged in any way, such as: if the power-supply cord or plug is damaged,  
if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or  
moisture, or if the unit does not operate normally or has been dropped.  
EN-2  
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Declaration of RoHS Compliance  
This product has been designed and manufactured in compliance with Directive 2002/95/EC of the  
European Parliament and the Council on restriction of the use of certain hazardous substances in  
electrical and electronic equipment (RoHS Directive) and is deemed to comply with the maximum  
concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:  
Proposed Maximum  
Substance  
Actual Concentration  
Concentration  
Lead (Pb)  
0.1%  
0.1%  
0.01%  
0.1%  
0.1%  
0.1%  
< 0.1%  
< 0.1%  
< 0.01%  
< 0.1%  
< 0.1%  
< 0.1%  
Mercury (Hg)  
Cadmium (Cd)  
6+  
Hexavalent Chromium (Cr  
)
Polybrominated biphenyls (PBB)  
Polybrominated diphenyl ethers (PBDE)  
Certain components of products as stated above are exempted under the Annex of the RoHS Directives  
as noted below:  
Examples of exempted components are:  
1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not  
specifically mentioned in the Annex of RoHS Directive.  
2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic ceramic  
parts (e.g. piezoelectronic devices).  
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).  
4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium containing up  
to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by weight.  
EN-3  
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Notes on the AC Power Cord  
AC Power Cord must meet the requirement of countries where you use this projector.  
Please confirm your AC plug type with the graphics below and ensure that the proper  
AC Power Cord is used. If the supplied AC Power Cord does not match your AC outlet,  
please contact your sales dealer. This projector is equipped with a grounding type AC  
line plug. Please ensure that your outlet fits the plug. Do not defeat the safety purpose  
of this grounding type plug. We highly recommend using a video source device also  
equipped with a grounding type AC line plug to prevent signal interference due to  
voltage fluctuations.  
Ground  
EN-4  
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Introduction  
Projector Features  
The projector integrates high-performance optical engine projection and a user - friendly  
design to deliver high reliability and ease of use.  
The projector offers the following features:  
®
Single chip 1.397cm / 0.55" Texas Instruments DLP technology  
XGA (1024 x 768 pixels)  
Auto image re-sizing (Auto-Sync.) to 1024 x 768 full screen with scaling  
compression compatibility for VGA, SVGA, XGA and SXGA*  
®
Compatibility with Macintosh computers  
Compatibility with NTSC, PAL, SECAM and HDTV  
D-Sub 15-pin terminal for analog video connectivity  
User-friendly, multi-language on-screen display  
Advanced electronic keystone correction  
RS-232 connector for serial control  
The information in this manual is subject to change without notices.  
The reproduction, transfer or copy of all or any part of this document is not  
permitted without express written consent.  
EN-5  
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Package Contents  
When you unpack the projector, make sure you have all these components:  
Projector with Lens Cap  
AC Power Cord  
Remote Control (IR)  
ViewSonic CD Wizard  
Quick Start Guide  
VGA Cable (D-SUB to D-SUB)  
Optional accessories  
RS232 cable  
P/N: J2552-0208-00  
RGB to component adapter  
P/N: J2552-0212-00  
Contact you dealer immediately if any items are missing, appear damaged, or if  
the unit does not work  
Save the original shipping carton and Packing material; they will come-in handy  
if you ever to ship your unit. for maximum protection, repack your unit as it was  
originally packed at the factory.  
.
EN-6  
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Projector Overview  
Front View  
11  
10  
9
8
7
1
2
3
4
5
6
Lens cap  
1
2
3
4
5
6
7
8
9
Speaker  
Elevator button  
Lens cap strap  
Projection lens  
Focus ring  
Zoom ring  
Control panel  
Lamp cover  
10  
11  
Front IR remote control sensor  
Ventilation holes (intake)  
EN-7  
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Rear View  
2
3
4
5
1
6
Connection ports  
AC power socket  
Kensington lock  
Rear IR remote control sensor  
Ventilation holes (exhaust)  
Security bar  
1
2
3  
4
5
6
Bottom View  
1
2
70.0mm  
90.0mm  
Ceiling mount (M4*6)  
Tilt-adjustment feet  
1
2
This projector can be used with a ceiling mount for support. The ceiling mount is  
not included in the package.  
Contact your dealer for information to mount the projector on a ceiling.  
EN-8  
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Using the Product  
Control Panel  
LED  
9
1
2
3
4
5
6
8
7
4
Power (Power LED indicator)  
1
2
3
Refer to “LED Indicator Messages”.  
TEMP (Temperature LED indicator)  
Refer to “LED Indicator Messages”.  
LAMP (Lamp LED indicator)  
Refer to “LED Indicator Messages”.  
Button Function  
/
Keystone  
4
5
6
7
8
9
Manually correct distorted images resulting from an angled projection.  
Four directional buttons  
Use four directional buttons to select items or make adjustments to your selection.  
ENTER  
Enter to sub-menu and confirm the menu selection.  
SOURCE  
Manually select an input source.  
MENU/EXIT  
Display or exit the on-screen display menus.  
Power  
Turn the projector on or off.  
EN-9  
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Connection Ports  
1
2
3
4
5
6
7
8
9 10  
USB  
1
2
3
4
5
6
This connector is for firmware update.  
VIDEO  
Connect composite video output from video equipment to this jack.  
S-VIDEO  
Connect S-Video output from video equipment to this jack.  
MONITOR OUT  
Connect to a computer display, etc.  
COMPUTER IN 1  
Connect image input signal (analog RGB or component) to this jack.  
RS-232  
When operating the projector via a computer, connect this to the controlling computer's  
RS-232C port.  
COMPUTER IN 2  
Connect image input signal (analog RGB or component) to this jack  
7
8
12V OUT  
12V DC out  
AUDIO IN  
9
Connect an audio output from video equipment to this jack.  
AUDIO OUT  
10  
Connect to a speaker or other audio input equipment.  
EN-10  
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Remote Control  
POWER  
1
Turn the projector on or off.  
Four directional buttons  
2
Use four directional buttons to  
select items or make adjustments  
to your selection.  
MENU  
3
Display or exit the on-screen display  
menus.  
Enter  
4
Confirmed selections.  
Exit  
5
Exit OSD Menu.  
Keystone+ / -  
6
Adjust image distortion caused by  
tilting the projector.  
Magnify  
Freeze  
12  
13  
7
Press “Freeze” to pause the screen image.  
Press again to cancel the freeze function.  
Zoom in and out the images.  
Source  
Manually select an input source.  
Mute  
8
Cut off the sound temporarily. Press again  
to cancel the Mute function.  
Auto  
Blank  
14  
15  
9
Resynchronize the projector to the  
input signal from a computer. This  
function is available for computer  
mode only.  
Cut off the screen temporarily. Press  
again to cancel the Blank Screen  
function.  
Mouse  
Volume + / -  
Adjust the volume level.  
10  
Switch between OSD control and  
Mouse control (Apply to  
Navigation buttons, Enter/Mouse  
Left Click, and Exit/Mouse Right  
Click buttons).  
ViewM  
11  
Switch in between high brightness  
performance or Accuracy color  
performance.  
EN-11  
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Replacing the Battery  
For the first time use:  
Remove the transparent insulation tape by pulling  
it before use.  
For battery change:  
1.  
Push the catch to the left and remove the battery  
holder.  
2.  
3.  
Remove the old Lithium coin cell and install new one  
(CR2025). Ensure that the side with the mark “+” is up.  
Push the battery holder back into the remote control  
until you feel a click.  
Caution  
Risk of explosion if battery is replaced by an incorrect type.  
Dispose of used batteries according to the instructions.  
Make sure the plus and minus terminals are correctly aligned when loading a battery.  
Keep the battery out of the reach of children.  
Do not recharge the battery or expose the battery to fire or water.  
Do not dispose the used battery along with household waste. Dispose u  
batteries according to local regulations.  
Danger of explosion may happen if batteries are incorrectly replaced.  
Replace only with the same type recommended by the manufacturer.  
Battery should not be in or near to fire or water, keep batteries in a dark  
and dry place.  
If suspect battery leakage, wipe out the leakage and then replace a new bat  
the leakage adheres to your body or clothes, rinse well with water immediat  
EN-12  
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Remote Control Operation  
Point the remote control at the infrared remote sensor and press a button.  
Operating the projector from  
the front  
5m  
7m  
5m  
Operating the projector from  
the rear  
5m  
5m  
The remote control may not operate when there is sunlight or other strong  
light such as a fluorescent lamp shining on the remote sensor.  
Operate the remote control from a position where the remote sensor is visible.  
Do not drop the remote control or jolt it.  
Keep the remote control out of locations with excessively high temperature or  
humidity.  
Do not get water on the remote control or place wet objects on it.  
Do not disassemble the remote control.  
EN-13  
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Installation  
Connecting the Projector  
USB Cable  
VGA (D-Sub) to HDTV (RCA) Cable  
Composite Video Cable  
S-Video Cable  
1
5
6
7
VGA Cable (D-Sub to D-Sub)  
2
RS-232 Cable  
3
Audio Cable  
4
Laptop type  
Desktop type  
2
3
2
2
1
4
4
5
5
4
7
6
When connecting cable, power cords of both projector and external equipment  
should be disconnected from AC outlet.  
The figure above is a sample connection. This does not mean that all of these  
devices can or must be connected simultaneously.  
The cables that come with the projector may differ from the above illustration.  
The included cables are based on actual shipment delivery.  
EN-14  
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Powering On/Off the Projector  
Powering On the Projector:  
1.  
2.  
3.  
Remove the projector lens cap.  
Complete the AC power cord and peripheral signal cable(s) connections.  
Press  
button on the control panel or the POWER button on the remote  
control to turn on the projector.  
The projector takes a minute or so to warm up.  
Turn on your source (computer, notebook, DVD, etc.). The projector automatically  
detects your source.  
4.  
If you are connecting multiple sources to the projector simultaneously, press  
the SOURCE button on the control panel or the Source button on the remote  
control.  
Warning  
Remove the lens cap first before powering on.  
Never look into the lens when the lamp is on. This can damage your eyes.  
This focal point concentrates high temperature. Do not place any object near  
it to avoid possible fire hazard.  
Powering Off the Projector:  
1.  
Press  
button on the control panel or the POWER button on the remote  
control to turn off the projector lamp. You will see a message "Power off? Press  
Power again" appear on the screen.  
2.  
Press  
button on the control panel or the POWER button on the remote  
control again to confirm.  
The cooling fans continue to operate for cooling cycle.  
When the Lamp LED begins flashing, the projector has entered stand-by mode.  
If you want to turn the projector back on, you must wait until the projector has  
completed the cooling cycle and has entered stand-by mode. Once in stand-  
by mode, simply press  
button on the control panel or the POWER button  
on the remote control to restart the projector.  
3.  
4.  
Disconnect the AC power cord from the electrical outlet and the projector.  
Do not turn on the projector right after power off.  
EN-15  
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Adjusting the Projector  
Adjusting the Projector Height  
Tilt-adjustment foot  
Elevator foot  
Elevator button  
The projector is equipped with an elevator foot to adjust the image height.  
To raise or lower the image:  
1.  
To raise or lower the image, press the elevator button and raise or lower the front  
of the projector. Release the button to lock the adjustment.  
To level the image on the screen, turn the tilt-adjustment foot to fine-tune the  
height.  
2.  
To avoid damaging the projector, make sure that the elevator foot and tilt-  
adjustment foot are fully retracted before placing the projector in its carrying  
case.  
Adjusting the Projector Zoom and Focus  
Zoom ring  
Focus ring  
1.  
2.  
Focus the image by rotating the focus ring. A still image is recommended for focusing.  
Adjust the image by sliding the zoom ring.  
EN-16  
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Adjusting Projection Image Size  
Refer to the graphic and table below to determine the screen size and projection distance.  
5.08m / 200"  
3.05m / 120"  
2.54m / 100"  
1.52m / 60"  
1.02m / 40"  
Wide: 1.3m / 51.2” Tele: 1.6m / 63.0”  
Wide: 2.0m / 78.7” Tele: 2.4m / 94.5”  
Wide: 3.3m / 130.0” Tele: 4.0m / 157.4”  
Wide: 3.9m / 153.5” Tele: 4.8m / 189.0  
Wide: 6.6m / 259.8” Tele: 8.0m / 315.0”  
4 : 3 Screen  
Wide  
Tele  
Projection distance  
inch  
Screen size  
Diagonal  
Projection distance  
m
inch  
51  
m
1.02m / 40"  
1.27m / 50"  
1.52m / 60"  
1.78m / 70"  
2.03m / 80"  
2.29m / 90"  
2.54m / 100"  
3.05m / 120"  
3.81m / 150"  
5.08m / 200"  
6.35m / 250"  
7.62m / 300"  
1.30  
1.60  
1.96  
2.29  
2.62  
3.00  
3.28  
3.91  
4.95  
6.60  
8.28  
9.93  
1.57  
2.00  
2.39  
2.79  
3.18  
3.58  
3.99  
4.80  
5.99  
8.00  
62  
79  
63  
77  
94  
90  
110  
125  
141  
157  
189  
236  
315  
103  
118  
129  
154  
195  
260  
326  
391  
10.01  
-
394  
-
Position the projector in a horizontal position; other positions can cause heat  
build-up and damage to the projector.  
Keep a space of 30 cm or more between the sides of the projector.  
Do not use the projector in a smoky environment. Smoke residue may build-  
up on critical parts and damage the projector or its performance  
.
Consult with your dealer for special installation such as suspending from a  
ceiling.  
EN-17  
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Menu Operation  
The projector has multilingual on-screen display menus that allow you to make image  
adjustments and change a variety of settings.  
EN-18  
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*1 Adjustable range and default setting vary depending on signal type.  
*2 This function is only available when the projector is installed an optional filter cover.  
EN-19  
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How to operate  
1.  
2.  
3.  
Press the MENU button to open the OSD menu.  
When OSD is displayed, use to select any feature in the main menu.  
After selecting the desired main menu item, press to enter sub-menu for  
feature setting  
Use to select the desired item and adjust the settings with  
Press the MENU button, the screen will return to the main menu.  
S
/
T
X
.
4.  
5.  
6.  
S
/
T
W
/
X.  
To exit OSD, Press the MENU button again. The OSD menu will close and the  
projector will automatically save the new settings.  
Picture (Computer / Video Mode)  
Brightness  
Brighten or darken the image.  
Contrast  
Set the difference between light and dark areas.  
Color Setting  
Adjust the color temperature. At higher temperature the screen looks colder; at lower  
temperature, the screen looks warmer. If you select “User”, then you can change the  
intensity of each of 3 color (Red, Green, Blue) to customize user color temperature.  
User Color  
User Color provides six sets (RGBCMY) of colors to be adjusted. When you select  
each color, you can independently adjust its range and saturation according to your  
preference.  
Keystone  
Manually correct distorted images resulting from an angled projection.  
Aspect Ratio  
Select how the picture fits on the screen:  
4:3  
:
The input source will be scaled to fit the projection screen.  
16:9 : The input source will be scaled to fit the width of the screen.  
Image  
There are many factory presets optimized for various types of images.  
PC  
:
:
:
:
For computer or notebook.  
For home theater.  
For PC standard color.  
Memorize user’s settings.  
Movie  
sRGB  
User  
White Board : For white projection screen type.  
Black Board : For black projection screen type.  
Green Board: For green projection screen type.  
Daylight Mode: For a daylight environment.  
White Intensity  
Increase the brightness of white areas.  
EN-20  
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Gamma  
Effect the represent of dark scenery. With greater gamma value, dark scenery will look brighter.  
3D Sync  
On: 120Hz detection  
Off: Disable 120Hz  
3D Sync Invert  
On: Invert left and right frame contents.  
Off: Default frame contents.  
Computer Image (Computer Mode)  
Frequency  
Adjust the timing of the projector relative to the computer.  
Tracking  
Adjust the phase of the projector relative to the computer.  
H Position (Horizontal Position)  
Adjust the image left or right within the projection area.  
V Position (Vertical Position)  
Adjust the image up or down within the projection area.  
Video Image (Video Mode)  
Saturation  
Adjust a video image from black and white to fully saturated color.  
Sharpness  
Sharpen or soften the image.  
Tint  
Shift colors toward red or green.  
Sound (Computer / Video Mode)  
Volume  
Adjust the volume level.  
Mute  
Cut off the sound temporarily.  
Setting (Computer / Video Mode)  
Menu Position  
Choose the menu location on the display screen.  
Projection  
Adjust the picture to match the orientation of the projector: upright or upside-down, in  
front of or behind the screen. Invert or reverse the image accordingly.  
Signal Type  
EN-21  
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Specify the source to the COMPUTER IN 1/COMPUTER IN 2 terminal that you wish to  
project.  
Auto : Automatically detect the input signal type from COMPUTER IN 1 and  
COMPUTER IN 2 terminals.  
RGB : For VGA signal  
YCbCr/YPbPr:For component signal  
Lamp Hours  
Display the lamp’s elapsed operating time (in hours).  
Lamp Hours Reset  
Reset the lamp Hour to 0 hours.  
Filter Mode  
Use this function to activate filter mode after the projector is installed an optional filter  
cover.  
Filter Hours  
Display the filter’s elapsed operating time (in hours).  
When Filter Mode is turned on, the Filter Hours also turns on automatically.  
Filter Hours Reset  
Reset the filter Hour to 0 hours.  
Power Saving  
If no operation is performed for a specific period of time, projector will automatically  
turn off.  
Auto Source  
Automatically scan through all the input source.  
ECO Mode  
Use this function to dim the projector lamp light output which will lower power  
consumption and increase lamp life.  
This function will be unavailable when the DCR function is on.  
High Altitude  
Use this function to allow the fans operates at full speed continuously to achieve  
proper high altitude cooling of the projector.  
OSD Timeout  
Duration of OSD menu display countly starts (at idle state by second).  
Option (Computer / Video Mode)  
Blank Screen  
Blank the screen temporarily, and select the screen color when this function is active.  
Password  
EN-22  
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Set or change the password. When the password function is added, image projection  
will require to input the preset password when turning on the projector.  
Screen Capture  
Capture the current projection screen as a start-up screen.  
Start-up Screen  
Select start-up screen when the projector is powered on or when no signal is input.  
"User" is the screen that you captured.  
Digital Zoom  
Zoom in and out the images.  
DCR (Dynamic Contrast Ratio)  
Enable DCR will further enhance contrast ratio by darkening the black scenes. Disable  
DCR will resume to normal contrast performance. DCR will impact lamp life and  
system noise performance.  
Closed Caption  
Enable or Disable closed captions by selecting CC1 (closed caption1, the most  
common channel), CC2, CC3, CC4, T1, T2, T3, T4 or OFF.  
Brilliant Color  
Produce an expanded on-screen color spectrum that delivers enhanced color  
saturation for bright, true-to-life images. Suggesting to turn Off for most video sources  
and On for most computer sources.  
Green Mode  
Enable this function when power consumption is under 1W.  
Language (Computer / Video Mode)  
Select the language used by the on-screen menu.  
Factory Default (Computer / Video Mode)  
Restore settings to factory default .  
System Info (Computer / Video Mode)  
Source  
Display the input source.  
Resolution  
Display the resolution.  
H. Frequency  
Display H. Frequency.  
V. Frequency  
Display V. Frequency.  
EN-23  
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Maintenance  
The projector needs proper maintenance. You should keep the lens clean as dust, dirt  
or spots will project on the screen and diminish image quality. If any other parts need  
replacing, contact your dealer or qualified service personnel. When cleaning any part  
of the projector, always switch off and unplug the projector first.  
Warning  
Never open any of the covers on the projector. Dangerous electrical voltages  
inside the projector can cause severe injury. Do not attempt to service this  
product yourself. Refer all servicing to qualified service personnel.  
Cleaning the Lens  
Gently wipe the lens with lens cleaning paper. Do not touch the lens with your hands.  
Cleaning the Projector Housing  
Gently wipe with a soft cloth. If dirt and stains are not easily removed, use a soft cloth  
damped with water, or water and neutral detergent, and wipe dry with a soft, dry cloth.  
Turn off the projector and remove the AC power cord from the power outlet  
before beginning maintenance work.  
Make sure the lens is cool before cleaning.  
Do not use detergents or chemicals other than those noted above. Do not use  
benzene or thinners.  
Do not use chemical sprays.  
Use a soft cloth or lens paper only.  
EN-24  
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Replacing the Lamp  
As the projector operates over time, the brightness of the projector lamp gradually  
decreases and the lamp becomes more susceptible to breakage. We recommend  
replacing the lamp if a warning message is displayed. Do not attempt to replace the  
lamp yourself. Contact the qualified service personnel for replacement.  
The lamp is extremely hot right after turning off the projector. If you touch the  
lamp, you may scald your finger. When you replace the lamp, wait for at least  
45 minutes for the lamp to cool down.  
Do not touch the lamp glass at any time. The lamp may explode due to  
improper handling, including the touching of the lamp glass.  
Lamp lifetime may differ from lamp to lamp and according to the environment  
of use. There is no guarantee of the same lifetime for each lamp. Some lamps  
may fail or terminate their lifetime in a shorter period of time than other similar  
lamps.  
A lamp may explode as a result of vibration, shock or degradation as a result of  
hours of use as its lifetime draws to an end. Risk of explosion may differ  
according to the environment or conditions in which the projector and lamp are  
being used.  
Wear protective gloves and eyeglasses when fixing or detaching the lamp.  
Faster on-off-cycles will damage the lamp and reduce lamp life. Wait at least  
for 5 minutes to turn off the projector after powering on.  
Do not operate the lamp in proximity to paper, cloth, or other combustible  
material nor cover it with such materials.  
Do not operate the lamp in an atmosphere containing an inflammable  
substance, such as thinner.  
Thoroughly ventilate the area or the room when operating the lamp in an  
oxygen atmosphere (in the air). If ozone is inhaled, it could cause headaches,  
nausea, dizziness, and other symptoms.  
The inorganic mercury is involved in the lamp. If the lamp bursts, the mercury  
inside the lamp will be exposed. Leave the area immediately if the lamp  
shatters while being operated and ventilate the area for at least 30 minutes in  
order to avoid the inhalation of mercury fumes. Otherwise it could be harmful to  
user’s health.  
EN-25  
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1.  
2.  
3.  
4.  
5.  
Turn off the projector.  
If the projector is installed in a ceiling mount, remove it  
Unplug the power cord.  
Loosen the screw in the side of the lamp cover and remove the cover.  
Remove the screws from the lamp module, raise the handle, and lift out the  
module.  
6.  
7.  
8.  
Insert the new lamp module into the projector and tighten the screws.  
Replace the lamp cover and tighten the screw.  
Turn on the projector. If the lamp does not turn on after the warm-up period, try  
reinstalling the lamp.  
9.  
Reset the lamp hour. Refer to the “Setting” menu.  
Dispose the used lamp according to local regulations.  
Ensure that screws are tightened properly. Screws not tightened fully may  
result in injury or accidents.  
Since the lamp is made of glass, do not drop the unit and do not scratch the  
glass.  
Do not reuse the old lamp. This could cause the lamp to explode.  
Be sure to turn off the projector and unplug the AC power cord before  
replacing the lamp.  
Do not use the projector with the lamp cover removed.  
EN-26  
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Specifications  
Display system  
Resolution  
Zoom  
Single 1.397cm / 0.55" DLP panel  
XGA (1024 × 768)  
1.2X  
F/No.  
2.51 - 2.69  
Focal length  
Screen size  
Lamp  
21.95 - 24.18  
76.2cm ~ 762cm / 30” – 300”  
180W  
Input terminal  
D-Sub 15-pin x 2, S-VIDEO x 1, VIDEO x 1, Audio signal input  
(3.5 mm stereo mini jack) x 1  
D-Sub 15 pin x 1, Audio signal output (3.5 mm stereo mini jack) x  
1, 12-Vdc trigger output x 1  
Output terminal  
Control terminal  
Speaker  
RS-232 x 1, USB x 1  
2 watt x 1  
Video compatibility  
NTSC, NTSC 4.43  
PAL, PAL-N, PAL M  
SECAM, HDTV (480p, 576p, 720p, 1080i/p), Composite video  
Scanning frequency  
Horizontal frequency  
Vertical frequency  
Environment  
31 - 80 KHz  
50 - 120 Hz  
Operating:  
Temperature: 0°C to 40°C  
Humidity: 30%-85%  
Storage:  
Temperature: -20°C to 60°C  
Humidity: 30%-85%  
AC 100-240 V, 50 - 60 Hz, 2.3A  
240 W  
Power requirement  
Power consumption  
Dimension (W x D x H)  
Weight  
279.5mm x 218mm x 105mm / 11.0" x 8.6" x 4.1"  
2.7 kg (6lb)  
Note: Design and Specifications are subject to change without prior notice.  
EN-27  
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Appendix  
LED Indicator Messages  
LED Type  
Power LED  
Lamp LED  
Temp LED  
Power LED  
Lamp LED  
Temp LED  
Power LED  
Lamp LED  
Temp LED  
Power LED  
Lamp LED  
Temp LED  
Power LED  
Lamp LED  
Temp LED  
Power LED  
Lamp LED  
Temp LED  
Power LED  
Lamp LED  
Temp LED  
Color  
Blue  
Off  
Status  
Meaning  
Solid (LED x 1)  
The projector is in standby  
mode.  
Off  
Off  
Off  
Blue  
Off  
Solid (LED x 2)  
Off  
Powering up  
Off  
Off  
Blue  
Off  
Solid (LED x 2)  
Off  
Normal operation  
Power-down  
Off  
Off  
Blue  
Off  
Flash (LED x 2)  
Off  
Off  
Off  
Blue  
Red  
Red  
Blue  
Off  
Solid (Full brightness)  
The projector system has some  
problems with its fans, so the  
projector cannot start up.  
Solid  
Flash  
Solid (Full brightness)  
The lamp is in good condition  
and is projecting at maximum  
brightness.  
Off  
Off  
Off  
Blue  
Off  
Solid (Full brightness)  
The lamp has reached its end  
of life and must be changed  
soon. The lamp will continue to  
operate until it fails . Change  
the lamp. If the lamp is off, then  
the ballast will become  
Solid  
Solid  
Off  
malfunction.  
Power LED  
Blue  
Flash (Full  
brightness)  
The projector is shutting and  
the fan motor is cooling the  
lamp for shutdown. Do not  
unplug the power cord or turn  
the power off before the Lamp  
LED changes to flashing. The  
fan motor will turn off when the  
lamp has cooled.  
Lamp LED  
Temp LED  
Red  
Red  
Solid  
Solid  
Power LED  
Lamp LED  
Temp LED  
Power LED  
Lamp LED  
Temp LED  
Blue  
Red  
Red  
Off  
Solid (Full brightness)  
Temperature is too high. The  
lamp will turn off. The fan motor  
is cooling the lamp.  
Flash  
Off  
Off  
The lamp ignition failed. If  
temperature is too high, the  
fans will cool the lamp.  
Red  
Red  
Solid  
Solid  
EN-28  
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Compatibility Modes  
Computer:  
Compatibility  
Resolution  
H-Sync [KHz]  
24.6  
31.5  
37.9  
37.5  
43.3  
61.9  
31.5  
37.9  
31.0  
35.2  
37.9  
48.1  
46.9  
53.7  
76.3  
76.3  
48.4  
56.5  
60.0  
68.7  
97.6  
97.6  
67.5  
60.0  
85.9  
64.0  
80.0  
64.7  
75.0  
64.0  
80.0  
64.7  
75.0  
V-Sync [Hz]  
50.0  
59.9  
72.8  
75.0  
85.0  
119.5  
70.0  
85.0  
50.0  
56.0  
60.3  
72.0  
75.0  
85.1  
120.0  
120.0  
60.0  
70.1  
75.0  
85.0  
120.0  
120.0  
75.0  
60.0  
85.0  
60.0  
75.0  
60.0  
75.0  
60.0  
75.0  
60.0  
60.0  
VGA  
640 x 480  
640 x 480 @ 120Hz  
720 x 400  
SVGA  
800 x 600  
800 x 600 @ 120Hz  
1024 x 768  
XGA  
1024 x 768 @ 120Hz  
1152 x 864  
1280 x 960  
SXGA  
1280 x 1024  
1280 x 960  
1280 x 1024  
14460 x 1050  
1600 x 1200  
EN-29  
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Video:  
Signal  
Horizontal Frequency (kHz)  
Vertical Frequency (Hz)  
1080i  
1080i  
1080p  
1080p  
720p  
720p  
576p  
576i  
33.8  
28.1  
67.5  
56.3  
45.0  
37.5  
31.3  
15.8  
31.5  
15.8  
60.0  
50.0  
60.0  
50.0  
60.0  
50.0  
50.0  
50.0  
60.0  
60.0  
480p  
480i  
EN-30  
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Troubleshooting  
Refer to the symptoms and measures listed below before sending the projector  
forrepairs. If the problem persists, contact your local reseller or service center. Please  
refer to "LED Indicator Messages" as well.  
Start-up problems  
If no lights turn on:  
Be sure that the power cord is securely connected to the projector and the other end  
is plugged into an outlet with power.  
Press the power button again.  
Unplug the power cord and wait for a short while, then plug it in and press the power  
button again.  
Image problems  
If the searching source is displayed:  
Press the SOURCE button on the control panel or the Source button on the remote  
control one or more times to select another active input source.  
Be sure the external source is turned on and connected.  
For a computer connection, ensure your notebook computer’s external video port is  
turned on. Refer to the computer manual.  
If the image is out of focus:  
Be sure the lens cover is removed.  
While displaying the on-screen menu, adjust the focus ring. (The image size should  
not change; if it does, you are adjusting the zoom, not the focus.)  
Check the projection lens to see if it needs cleaning.  
If the image is flickering or unstable for a computer connection:  
Press the Resync button on the remote control.  
Press the MENU button, go to Computer Image and adjust Frequency or  
Tracking.  
Remote control problems  
If the remote control does not operate:  
Be sure nothing is blocking the remote control receiver on the front of the  
projector. Use the remote control within the effective range.  
Aim the remote control at the screen or at the front or back of the projector.  
Move the remote control so it is more directly in front of or behind the projector and  
not as far to the side.  
EN-31  
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RS-232 Command and Configuration  
Baud Rate:19200 Parity Bit:none  
Data Bit:8 Stop Bit:1 Assign Port:COM1  
Operation  
type  
Header  
Command  
Response  
CRC  
Name  
ON  
OFF  
BE, EF, 10, 05, 00,  
BE, EF, 03, 06, 00,  
C6, FF,  
11, 11, 01, 00, 01, 00  
06  
06  
Power  
DC, DB, 69, 00, 00, 00, 00, 00  
Computer  
(Analog RGB) BE, EF, 03, 19, 00,  
19, 29, 01, 47, 02, CC, CC, 00  
06  
06  
06  
06  
YCbCr  
BE, EF, 03, 19, 00,  
BE, EF, 03, 19, 00,  
BE, EF, 03, 19, 00,  
89, E8, 01, 47, 02, CC, CC, 00  
E8, 69, 01, 47, 02, CC, CC, 00  
78, A8, 01, 47, 02, CC, CC, 00  
S-Video  
Source  
Composite  
Video  
HDTV (Y-Pb- BE, EF, 03, 19, 00,  
Pr)  
DA, 2B, 01, 47, 02, CC, CC, 00  
06  
Menu  
Up  
BE, EF, 02, 06, 00,  
BE, EF, 02, 06, 00,  
BE, EF, 02, 06, 00,  
BE, EF, 02, 06, 00,  
BE, EF, 02, 06, 00,  
BE, EF, 03, 06, 00,  
BE, EF, 03, 06, 00,  
BE, EF, 03, 06, 00,  
BE, EF, 03, 06, 00,  
BE, EF, 02, 06, 00,  
BE, EF, 02, 06, 00,  
BE, EF, 02, 06, 00,  
BE, EF, 02, 06, 00,  
BE, EF, 03, 06, 00,  
BE, EF, 03, 06, 00,  
BE, EF, 03, 06, 00,  
BE, EF, 03, 06, 00,  
BE, EF, 03, 06, 00,  
BE, EF, 03, 06, 00,  
BE, EF, 03, 06, 00,  
BE, EF, 03, 06, 00,  
E9, D3,  
6D, D2,  
0B, D2,  
DA, D3,  
38, D2,  
EF, DB,  
3E, DA,  
89, DB,  
58, DA,  
57, D0,  
86, D1,  
DF, DF,  
3D, DE,  
10, DB,  
23, DB,  
F2, DA,  
0D, DA,  
6B, DA,  
BA, DB,  
D5, D9,  
04, D8,  
30, 00, 00, 00, 00, 00  
34, 00, 00, 00, 00, 00  
32, 00, 00, 00, 00, 00  
33, 00, 00, 00, 00, 00  
31, 00, 00, 00, 00, 00  
6A, 00, 00, 00, 00, 00  
6B, 00, 00, 00, 00, 00  
6C, 00, 00, 00, 00, 00  
6D, 00, 00, 00, 00, 00  
2E, 00, 00, 00, 00, 00  
2F, 00, 00, 00, 00, 00  
66, 00, 00, 00, 00, 00  
64, 00, 00, 00, 00, 00  
65, 00, 00, 00, 00, 00  
66, 00, 00, 00, 00, 00  
67, 00, 00, 00, 00, 00  
68, 00, 00, 00, 00, 00  
6E, 00, 00, 00, 00, 00  
06  
06  
06  
06  
06  
06  
06  
06  
06  
06  
06  
06  
06  
06  
06  
06  
06  
06  
OSD  
ECO  
Down  
Left  
Right  
On  
Off  
Auto  
Source  
On  
Off  
Source  
Auto-Sync  
Blank Screen(Video)  
Keystone  
Keystone  
Up  
Down  
Image  
Aspect Ratio  
Factory Reset  
Lamp Hour  
6F, 00, 00, 00, 00, 00 Lamp Hour  
70, 00, 00, 00, 00, 00 Version  
Firmware Version  
System Status  
71, 00, 00, 00, 00, 00 03:Projector  
ON  
(Normal  
Mode)  
EN-32  
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D-Sub 9 pin  
Wire List  
COLOR  
Black  
1
2
3
4
5
6
7
8
9
1 CD  
RXD  
TXD  
DTR  
GND  
DSR  
RTS  
CTS  
RI  
C1  
C2  
1
1
2
Brown  
Red  
2
3
3
4
Orange  
Yellow  
Green  
Blue  
4
5
5
6
6
7
7
8
9
Purple  
White  
DW  
8
9
SHELL  
SHELL  
IR Control Code  
Button name Product ID Code Data Code  
Description  
Power  
Freeze  
Menu  
S
0x83 , 0xF4  
0x83 , 0xF4  
0x83 , 0xF4  
0x83 , 0xF4  
0x83 , 0xF4  
0x83 , 0xF4  
0x83 , 0xF4  
0x83 , 0xF4  
0x83 , 0xF4  
0x83 , 0xF4  
0x83 , 0xF4  
0x83 , 0xF4  
0x83 , 0xF4  
0x83 , 0xF4  
87  
14  
32  
22  
31  
33  
42  
54  
34  
44  
61  
62  
64  
63  
Power On/Off  
Pause the screen image  
Enter Management Menu  
Upward(For OSD)  
W
Leftward(For OSD)  
X
Rightward(For OSD)  
Downward(For OSD)  
ViewMatch  
T
ViewMatch  
Keystone+  
Keystone-  
Resync  
Source  
Blank  
Aspect  
Increase Keystone Value  
Decrease Keystone Value  
Resync The Input Signal Source  
Find The Input Signal Source  
Hide The Image With Blank  
Aspect Ratio  
EN-33  
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IR Control Code  
Key  
Power  
Format Byte1 Byte2 Byte3 Byte4  
NEC  
NEC  
NEC  
NEC  
NEC  
NEC  
NEC  
NEC  
NEC  
NEC  
NEC  
NEC  
83  
83  
83  
83  
83  
83  
83  
83  
83  
83  
83  
83  
F4  
F4  
F4  
F4  
F4  
F4  
F4  
F4  
F4  
F4  
F4  
F4  
13  
13  
13  
13  
13  
13  
13  
13  
13  
13  
13  
13  
87  
02  
82  
85  
83  
81  
84  
64  
6B  
63  
80  
8c  
Source  
Up  
Down  
Left  
Right  
MENU  
Auto  
Mouse  
ViewMatch  
Freeze  
Enter /  
Mouse Left  
Exit /  
NEC  
83  
F4  
13  
8d  
Mouse  
Right  
KeyS+  
KeyS-  
NEC  
NEC  
NEC  
83  
83  
83  
F4  
F4  
F4  
13  
13  
13  
86  
8a  
68  
Digital  
Zoom+  
Digital  
Zoom-  
NEC  
83  
F4  
13  
6a  
Volume+  
Volume-  
Mute  
NEC  
NEC  
NEC  
NEC  
83  
83  
83  
83  
F4  
F4  
F4  
F4  
13  
13  
13  
13  
88  
89  
8b  
8f  
Blank  
EN-34  
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Customer Support  
For technical support or product service, see the table below or contact your reseller.  
Note : You will need the product serial number.  
T=Telephone  
Country/Region  
Web Site  
E-mail  
F=Fax  
AUS=1800 880 818  
NZ=0800 008 822  
Australia/New Zealand  
Canada  
T (Toll-Free)= 1-866-463-4775  
T (Toll)= 1-424-233-2533  
F= 1-909-468-1202  
Europe  
Hong Kong  
India  
T= 852 3102 2900  
T= 1800 11 9999  
port/call-desk/  
Ireland (Eire)  
Korea  
T= 080 333 2131  
T= 0800 666 0194  
T= 800 440 303  
Latin America (Argentina)  
Latin America (Chile)  
Latin America (Columbia)  
Latin America (Mexico)  
T= 01 800 915 6588  
T= 001 800 514 6518  
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS  
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Merida, Yucatan. Tel: 01.999.925.19.16  
Latin America (Peru)  
Macau  
ap.viewsonic.com/me/  
T= 0800 53458  
T= 853 2870 0303  
Contact your reseller  
Middle East  
T= 1-800-688-6688 (English)  
T= 1-866-379-1304 (Spanish)  
F= 1-909-468-1202  
Puerto Rico & Virgin Islands  
Singapore/Malaysia/Thailand  
South Africa  
ap.viewsonic.com/za/  
T= 65 6461 6044  
Contact your reseller  
port/call-desk/  
United Kingdom  
United States  
T (Toll-Free)= 1-800-688-6688  
T (Toll)= 1-424-233-2530  
F= 1-909-468-1202  
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Limited Warranty  
®
VIEWSONIC PROJECTOR  
What the warranty covers:  
ViewSonic warrants its products to be free from defects in material and workmanship, under normal  
use, during the warranty period. If a product proves to be defective in material or workmanship during  
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.  
Replacement product or parts may include remanufactured or refurbished parts or components.  
Limited Three (3) year General Warranty  
Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years  
warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp  
from the date of the first consumer purchase; Europe except Poland: Three (3) years warranty for all parts  
excluding the lamp, three (3) years for labor, and ninety (90) days for the original lamp from the date of  
the first consumer purchase; Poland: Two (2) years warranty for all parts excluding the lamp, two (2) years  
for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase.  
Limited One (1) year Heavy Usage Warranty:  
Under heavy usage settings, where a projector’s use includes more than four (4) hours average daily  
usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1) year for  
labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Europe:  
One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for  
the original lamp from the date of the first consumer purchase.  
Other regions or countries: Please check with your local dealer or local ViewSonic office for the  
warranty information.  
Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s  
installed lamp only. All accessory lamps purchased separately are warranted for 90 days.  
Who the warranty protects:  
This warranty is valid only for the first consumer purchaser.  
What the warranty does not cover:  
1. Any product on which the serial number has been defaced, modified or removed.  
2. Damage, deterioration, failure, or malfunction resulting from:  
a. Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, improper  
maintenance, unauthorized product modification, or failure to follow instructions supplied  
with the product.  
b. Operation outside of product specifications.  
c. Operation of the product for other than the normal intended use or not under normal conditions.  
d. Repair or attempted repair by anyone not authorized by ViewSonic.  
e. Any damage of the product due to shipment.  
f. Removal or installation of the product.  
g. Causes external to the product, such as electric power fluctuations or failure.  
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h. Use of supplies or parts not meeting ViewSonic’s specifications.  
i. Normal wear and tear.  
j. Any other cause which does not relate to a product defect.  
3. Removal, installation, and set-up service charges.  
How to get service:  
1. For information about receiving service under warranty, contact ViewSonic Customer Support  
(please refer to “Customer Support” page). You will need to provide your product’s serial number.  
2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name,  
(c) your address, (d) a description of the problem, and (e) the serial number of the product.  
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service  
center or ViewSonic.  
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.  
Limitation of implied warranties:  
There are no warranties, express or implied, which extend beyond the description contained herein  
including the implied warranty of merchantability and fitness for a particular purpose.  
Exclusion of damages:  
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not  
be liable for:  
1. Damage to other property caused by any defects in the product, damages based upon inconvenience,  
loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill,  
interference with business relationships, or other commercial loss, even if advised of the possibility  
of such damages.  
2. Any other damages, whether incidental, consequential or otherwise.  
3. Any claim against the customer by any other party.  
Effect of state law:  
This warranty gives you specific legal rights, and you may also have other rights which vary from state  
to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of  
incidental or consequential damages, so the above limitations and exclusions may not apply to you.  
Sales outside the U.S.A. and Canada:  
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada,  
contact ViewSonic or your local ViewSonic dealer.  
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is  
subject to the terms and conditions of the Maintenance Guarantee Card.  
com under Support/Warranty Information.  
4.3: Projector Warranty  
PRJ_LW01 Rev. 1h 06-25-07  
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Mexico Limited Warranty  
®
VIEWSONIC PROJECTOR  
What the warranty covers:  
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the  
warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic  
will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include  
remanufactured or refurbished parts or components & accessories.  
How long the warranty is effective:  
3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase.  
Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only.  
All accessory lamps purchased separately are warranted for 90 days.  
Who the warranty protects:  
This warranty is valid only for the first consumer purchaser.  
What the warranty does not cover:  
1. Any product on which the serial number has been defaced, modified or removed.  
2. Damage, deterioration or malfunction resulting from:  
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification,  
unauthorized attempted repair, or failure to follow instructions supplied with the product.  
b. Any damage of the product due to shipment.  
c. Causes external to the product, such as electrical power fluctuations or failure.  
d. Use of supplies or parts not meeting ViewSonic’s specifications.  
e. Normal wear and tear.  
f. Any other cause which does not relate to a product defect.  
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is  
displayed on the product for an extended period of time.  
4. Removal, installation, insurance, and set-up service charges.  
How to get service:  
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the  
attached Customer Support page). You will need to provide your product’s serial number, so please record the product  
information in the space provided below on your purchase for your future use. Please retain your receipt of proof of  
purchase to support your warranty claim.  
For Your Records  
Product Name: ________________________  
Document Number: ____________________  
Purchase Date: ________________________  
Model Number: __________________________  
Serial Number: ___________________________  
Extended Warranty Purchase? _______________(Y/N)  
If so, what date does warranty expire? _________  
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)  
your address, (d) a description of the problem, and (e) the serial number of the product.  
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.  
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.  
Limitation of implied warranties:  
There are no warranties, express or implied, which extend beyond the description contained herein including the  
implied warranty of merchantability and fitness for a particular purpose.  
Exclusion of damages:  
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:  
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of  
the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business  
relationships, or other commercial loss, even if advised of the possibility of such damages.  
2. Any other damages, whether incidental, consequential or otherwise.  
3. Any claim against the customer by any other party.  
4. Repair or attempted repair by anyone not authorized by ViewSonic.  
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Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:  
Name, address, of manufacturer and importers:  
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,  
Col. San Fernando Huixquilucan, Estado de México  
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004  
Hermosillo:  
Villahermosa:  
Distribuciones y Servicios Computacionales SA de CV.  
Calle Juarez 284 local 2  
Col. Bugambilias C.P: 83140  
Tel: 01-66-22-14-9005  
Puebla, Pue. (Matriz):  
Compumantenimietnos Garantizados, S.A. de C.V.  
AV. GREGORIO MENDEZ #1504  
COL, FLORIDA C.P. 86040  
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09  
Veracruz, Ver.:  
RENTA Y DATOS, S.A. DE C.V. Domicilio:  
29 SUR 721 COL. LA PAZ  
72160 PUEBLA, PUE.  
CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419  
ENTRE PINZÓN Y ALVARADO  
Fracc. Reforma C.P. 91919  
Tel: 01(52).222.891.55.77 CON 10 LINEAS  
Chihuahua  
Tel: 01-22-91-00-31-67  
Cuernavaca  
Soluciones Globales en Computación  
C. Magisterio # 3321 Col. Magisterial  
Chihuahua, Chih.  
Tel: 4136954  
Distrito Federal:  
Compusupport de Cuernavaca SA de CV  
Francisco Leyva # 178 Col. Miguel Hidalgo  
C.P. 62040, Cuernavaca Morelos  
Tel: 01 777 3180579 / 01 777 3124014  
Guadalajara, Jal.:  
QPLUS, S.A. de C.V.  
SERVICRECE, S.A. de C.V.  
Av. Coyoacán 931  
Av. Niños Héroes # 2281  
Col. Del Valle 03100, México, D.F.  
Tel: 01(52)55-50-00-27-35  
E-Mail : [email protected]  
Col. Arcos Sur, Sector Juárez  
44170, Guadalajara, Jalisco  
Tel: 01(52)33-36-15-15-43  
Monterrey:  
Guerrero Acapulco  
GS Computación (Grupo Sesicomp)  
Progreso #6-A, Colo Centro  
39300 Acapulco, Guerrero  
Tel: 744-48-32627  
Global Product Services  
Mar Caribe # 1987, Esquina con Golfo Pérsico  
Fracc. Bernardo Reyes, CP 64280  
Monterrey N.L. México  
Tel: 8129-5103  
Oaxaca, Oax.:  
MERIDA:  
ELECTROSER  
CENTRO DE DISTRIBUCION Y  
SERVICIO, S.A. de C.V.  
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca  
Tel: 01(52)95-15-15-22-22  
Av Reforma No. 403Gx39 y 41  
Mérida, Yucatán, México CP97000  
Tel: (52) 999-925-1916  
Fax: 01(52)95-15-13-67-00  
FOR USA SUPPORT:  
Tijuana:  
STD  
ViewSonic Corporation  
Av Ferrocarril Sonora #3780 L-C  
Col 20 de Noviembre  
Tijuana, Mexico  
381 Brea Canyon Road, Walnut, CA. 91789 USA  
Tel: 800-688-6688 (English); 866-323-8056 (Spanish);  
Fax: 1-800-685-7276  
4.3: ViewSonic Mexico Limited Warranty  
PRJ_LW03 Rev. 1A 06-25-07  
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