Convection
Heater
Model 2463
Homeowner’s Installation and Operating Manual
SAFETY NOTICE
If this heater is not properly installed, operated, and maintained, a house
fire may result. For safety, follow all installation, operation and mainte-
nance directions. Contact local building officials about restrictions and
installation inspection requirements in your area.
CFM Specialty Home Products
410 Admiral Blvd. • Mississauga, Ontario, Canada L5T 2N6 • 905-670-7777
DO NOT DISCARD THIS MANUAL: Retain for future use
7001219 3/05 Rev. 2
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Specifications
Dutchwest, Model 2463
Range of heat output................6,600 - 27,300 Btu’s/Hr
Maximum heat output..........................35,000 Btu’s/Hr1
Average Area heated (ft2) ........700 - 14002 (65-130 m2)
Maximum burn time..............................................8 hrs1
Loading......................................................Front or side
Log length................................................ 19” (483 mm)
Flue exit position ....................... Reversible, top or rear
Air control ...................................Primary and Underfire
Weight ................................................. 380lbs. (172 kg)
1. Maximum burn times and heat outputs are based on
laboratory testing using full loads of seasoned hard-
woods, and may vary in individual use depending on
how the stove is operated, type and moisture content
of fuels, and other factors. Maximum burn times are
achieved under different operating conditions than are
maximum heat outputs.
2. These values are based on operation in building
code-conforming homes under typical winter climate
conditions in the northeastern U.S. If your home is of
non-standard construction (e.g. unusually well-insu-
lated, not insulated, built underground, or if you live in a
more severe or more temperate climate), these figures
may not apply. Since so many variable affect perfor-
mance, consult your Dutchwest authorized Dealer to
determine realistic expectations for your home.
16” (406 mm)
22” (559 mm)
29���”
(756 mm)
26���”
29���”
(756 mm)
(680 mm)
21” (533 mm)
14���” (375 mm)
1219
Fig. 1 Dutchwest Convection Heater specifications.
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Installation
SAFETY NOTICE: IF YOUR DUTCHWEST CON-
VECTION HEATER IS NOT PROPERLY INSTALLED,
OPERATED AND MAINTAINED, A HOUSE FIRE MAY
RESULT. FOR SAFETY, FOLLOW ALL INSTALLA-
TION, OPERATION AND MAINTENANCE DIREC-
TIONS. CONTACT LOCAL BUILDING OFFICIALS
ABOUT RESTRICTIONS AND INSTALLATION
INSPECTION REQUIREMENTS IN YOUR AREA.
Masonry Chimneys
If you use an existing masonry chimney, it must be
inspected to ensure safe condition before the stove
is installed. Your local professional chimney sweep,
building inspector, or fire department official will be able
either to make the inspection or to direct you to some-
one who can.
Before you begin the installation, review your plans to
confirm that:
An inspection of the chimney must confirm that it has
a lining. Do not use an unlined chimney. The chim-
ney should also be examined for cracks, loose mortar,
other signs of deterioration, and blockage. Repair any
defects before the chimney is used with your stove.
• Your stove and chimney connector will be far enough
from combustible material to meet all clearance require-
ments.
Unused openings in an existing masonry chimney must
be sealed with masonry to the thickness of the chimney
wall, and the chimney liner should be repaired. Open-
ings sealed with pie plates or wallpaper are a hazard
and should be sealed with mortar or refractory cement.
In the event of a chimney fire, flames and smoke may
be forced out of these unused thimbles.
• The floor protector is large enough and is constructed
properly to meet all requirements.
• You have obtained all necessary permits from local
authorities.
Your local building official is the final authority for ap-
proving your installation as safe and for determining
that it meets local and state codes.
The chimney should be thoroughly cleaned before use.
Clearance and installation information is printed on the
metal label attached to the rear of the stove. Local au-
thorities generally will accept the label as evidence that,
when the stove is installed according to the information
on the label and in this manual, the installation meets
codes and can be approved.
A newly-built masonry chimney must conform to the
standards of your local building code or, in the absence
of a local code, to a recognized national code. Masonry
chimneys must be lined, either with code-approved
masonry or pre-cast refractory tiles, stainless steel
pipe, or a code-approved, “poured-in-place” liner. The
Codes vary in different areas, however. Before starting
the installation, review your plans with the local building
authority. Your local dealer can provide any additional
information needed.
chimney’s clean-out door must seal tightly.
Prefabricated Double-Wall
Insulated Chimney
Important: Failure to follow these installation instruc-
tions may result in a dangerous situation, including a
chimney or house fire. Follow all instructions exactly,
and do not allow makeshift compromises to endanger
property and personal safety.
Chimney Types
Tile Lined
Masonry
Chimney
Your Dutchwest Convection Heater must be connected
to a sound masonry chimney that meets local codes, a
relined masonry chimney that meets local codes, or to
an approved prefabricated metal chimney. Whatever
kind you use, the chimney and chimney connector must
be in good condition and kept clean.
ST241
Fig. 2 If in sound condition and approved for use, either a
masonry or a prefabricated chimney may be used.
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Guidelines for Installing
the Chimney Connector
Prefabricated Chimneys
A prefabricated metal chimney must be one tested and
listed for use with solid-fuel burning appliances. The
applicable standard is BS4543 Factory-made insulated
chimneys, Part 1: 1990 Methods of test for factory
chimneys with stainless steel flue linings for use with
solid fuel fired appliances.
The chimney connector is the single-wall pipe, or listed
and approved double-wall pipe that connects the stove
to the chimney. The chimney itself is a masonry or
prefabricated structure that encloses the flue. Chimney
connectors are used only to make the connection from
the stove to the chimney.
Chimney Height
Do not pass the chimney connector through a combus-
tible wall or ceiling, or through an attic, a closet or any
similar concealed space. If passage through a combus-
tible wall is unavoidable, follow the recommendations in
the following section on Wall Pass-Throughs. Keep the
passage as short and direct as possible, with no more
than one 45 degree turn. The maximum length fo a
For proper draft and good performance, the chimney
should extend at least 16’ (5 m) above the flue collar of
the stove.
The chimney must also extend at least 3’ (914 mm)
above the highest point where it passes through a roof,
and at least 2’ (610 mm) higher than any portion of a
horizontal run should not exceed 6” (152 mm)
building within 10’ (3 m). (Fig. 2)
Two Types of Connector
DO NOT CONNECT THIS UNIT TO A CHIMNEY
FLUE SERVING ANOTHER APPLIANCE.
You may use either a single-wall steel connector of the
size and gauge described below, or a listed and ap-
proved double-wall connector.
0 TO 10'
2' MIN.
Single-Wall Connector
3'
0 TO 10'
The single-wall chimney connector should be made of
24 gauge or heavier steel, and must have a minimum
internal diameter of 6” (152 mm) for model 2463. The
run of single-wall connector should be no more than 8’
(2.4 m) long.
MIN.
2' MIN.
3'
MIN.
Reference
Point
Install single-wall chimney connector not less than 18”
(457 mm) from the ceiling.
AC246
In cathedral ceiling installations, extend the prefabricat-
ed chimney downward to within 8’ (2.4 m) of the stove.
The entire chimney connector should be exposed and
accessible for inspection and cleaning.
Fig. 3 The 2/3/10 rule for chimneys.
Chimney Size
The Model 2463 heater should be vented into a ma-
sonry chimney with a square flue with nominal flue size
of 8” x 8” (203 x 203 mm), or a round flue with nominal
flue size of 6” (152 mm).
Chimney
Flue Liner
Flue
Elbow
Thimble
Chimney liners larger than 8” x 12” (203 x 305 mm)
may promote rapid cooling of smoke and reduction in
draft, especially if they are located outside the home.
These large chimneys may need to be insulated or
have their flues relined for proper stove performance.
Slip Pipe
Standard Connector
Flue Collar
Accessories to help make the connection between
stainless steel chimney liners and the stove are avail-
Floor Protector
able through your local dealer.
ST418
Fig. 4 Sections of a steel chimney connector are fastened
together with screws to connect the stove to the chimney.
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2. Secure each joint between sections of chimney con-
nector, including telescoping joints, with at least three
sheet metal screws.
Do not use galvanized chimney connector; it cannot
withstand the high temperatures that can be reached
by smoke and exhaust gases and it may release toxic
fumes under high heat.
3. Secure the chimney connector to the chimney. In-
structions for various installations follow below.
Double-Wall Connector
4
.
Confirm that the installed stove and chimney con-
Information on assembling and installing double-wall
connectors is provided by the manufacturer of the
double-wall pipe. Follow the manufacturer’s installation
instructions exactly. Most manufacturers of prefabri-
cated double-wall insulated chimneys also offer double-
wall connector pipes. Using a chimney and connector
pipe from the same manufacturer helps simplify the
assembly and installation.
nector are correct distances from nearby combustible
material. See the clearance charts on pages 12 and 13.
NOTE: Special slip pipes and thimble sleeves that form
telescoping joints between sections of chimney con-
nector are available to simplify installations. They can
eliminate the need to cut individual connector sections.
Consult your local dealer about these special pieces.
Securing the Connector
to a Prefabricated Chimney
NOTE: For installations using double-wall connec-
tors, minimum clearances must conform to listed
clearances in the Stove and Chimney Connector
Clearance Charts on page 12 and 13 of this manual.
Follow the installation instructions of the chimney manu-
facturer exactly as you install the chimney. The manu-
facturer of the chimney will supply the accessories to
support the chimney, either from the roof of the house,
at the ceiling of the room where the stove is installed, or
from an exterior wall.
Assembling Single-Wall
Chimney Connector
SAFETY NOTE: Always wear gloves and safety
goggles when drilling, cutting or joining sections of
chimney connector.
Special adapters are available from your local dealer
to make the connection between the prefabricated
chimney and the chimney connector. (Fig. 6) The top
of such adapters attach directly to the chimney or to the
chimney’s ceiling support package, while the bottom of
the adapter is screwed to the chimney connector.
For double-wall connectors, follow the manufacturer’s
instructions exactly. For single-wall connectors, follow
the instructions below.
1. Insert the crimped end of the first section into the
stove’s flue collar, and keep each crimped end pointing
toward the stove. (Fig.5) Using the holes in the flue
collar as guides, drill 1/8” (3 mm) holes in the bottom of
the first section of chimney connector and secure it to
the flue collar with three #10 x 1/2” sheet metal screws.
These adapters are designed so the top end will fit
outside the inner wall of the chimney, and the bottom
end will fit inside the first section of chimney connector.
Any soot or creosote falling from the inner walls of the
chimney will stay inside the chimney connector.
Prefab (Insulated)
Chimney
Toward
Stove
Ceiling Support
Package
Prefab Chimney
Adapter
Flue Gas
Direction
Chimney Connector
(Stovepipe)
ST242
ST419
Fig. 6 Joining the chimney connector to a prefabricated
Fig. 5 Crimped sections always point toward the stove so
chimney.
that any liquid condensation will not leak out.
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Securing the Connector
to a Masonry Chimney
The Model 2463 may be connected to either a free-
standing masonry chimney or a masonry fireplace
chimney.
Thimble
Flue Liner
Thimble
Sleeve
Freestanding Installations
If the chimney connector must pass through a combus-
tible wall to reach the chimney, follow the recommenda-
tions in the wall pass-through section that follows.
Elbow
Chimney
Connector
Flue
The opening through the chimney wall to the flue
(the “breech”) must be lined with either a ceramic or
metal cylinder, called the “thimble”, which is securely
cemented in place. (Fig. 7) Most chimney breeches
incorporate thimbles, but check to be sure the fit is snug
and the joint between thimble and chimney wall firmly
cemented.
ST243a
Fig. 7 The thimble, made of either ceramic or metal, must be
cemented in place securely.
Masonry Wall
Ceramic Flue Liner
A special piece called the “thimble sleeve,” slightly
smaller in diameter than the standard connector and
most thimbles, will ease the removal of the chimney
connector system for inspection and cleaning. Thimble
sleeves should be available from your local dealer.
Chimney
Connector Shield
Chimney Connector
To install a thimble sleeve, slide it into the breech until
it is flush with the inner flue wall. Don’t extend it into
the actual flue passage, as that could interfere with the
draft.
Block-Off
Plate
The thimble sleeve should protrude 1-2” (25-51 mm)
into the room. Use furnace cement and thin gasketing
to seal the sleeve in place in the thimble. Secure the
chimney connector to the outer end of the sleeve with
ST244a
Fig. 8 The connector enters flue above the fireplace. If the
clearance between the chimney connector and either the
mantel and/or the ceiling is inadequate, special protective
shields will be required.
sheet metal screws.
Fireplace Installations -
Above the Fireplace
In this installation, the chimney connector rises from
the stove, turns 45 degrees, and goes back into the
fireplace chimney. The liner of the fireplace chimney
should extend at least to the point at which the chimney
connector enters the chimney. Follow all the guidelines
for installing a chimney connector into a freestanding
masonry chimney, and pay special attention to these
additional points:
Flue Liner
Extend Chimney
Connector to the
First Tile of the Flue
Plate is
Damper
Liner
Removed
or Locked
in Open
Observe
Miniumum Clearances
Position
• Check the stove and chimney connector clearances
to combustible mantel or trim materials. Use the
necessary combination of mantel, trim, and connec-
tor heat shields to provide the required clearances.
(Fig. 8)
Close Off
the Damper
Opening with
Sheet Metal
and Sealant
ST245a
• Double-check connector clearance from the ceiling.
Fig. 9 The connector passes through the fireplace to enter
flue. Special Fireplace Adapter Kits to simplify fireplace instal-
lations are available from your local dealer.
• The fireplace damper must be closed and sealed
to prevent room air from being drawn up the flue,
reducing the draft. However, it must be possible to
re-open the damper to inspect or clean the chimney.
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Fireplace Installations -
12”
(305mm)
Through the Fireplace
The Model 2463 heater may be installed either without
legs* as a fireplace insert, or with standard legs at-
tached - depending on the safety regulations that apply
to your situation, the height of the fireplace opening and
your own preference. For either situation, the chimney
connector/positive connection kit extends back from the
stove, enters the fireplace cavity, and turns upward. It
then passes through the fireplace damper opening and
smoke chamber and connects to the chimney flue.
In such installations, a “positive connection” must be
made to the chimney flue with a special kit available
from your local dealer. Also, special clearance and floor
protection provisions must be observed. These provi-
sions are discussed in the Clearance and Floor Protec-
Chimney
Connector
12”
(305mm)
ST420
Fig. 10 Wall pass-through enclosed with noncombustible
materials.
tion sections respectively.
Wall Pass-Throughs
18” (450mm)
Empty Space
All Around the
Whenever possible, design your installation so the con-
nector does not pass through a combustible wall. If you
must use a wall pass-through in your installation, check
with your building inspector before you begin and con-
struct it in accordance with local building codes. Also
check with the chimney connector manufacturer for any
specific requirements.
Sheet Metal
Chimney
Cover
Connector
(One side
only)
Accessories are available for use as wall pass-
throughs. If using one of these, make sure it has been
tested and listed for use as a wall pass-through.
All combustible material in the wall is cut away a suffi-
cient distance from the single-wall connector to provide
the required 12” (305 mm) clearance for the connector.
Any material used to close up the opening must be non-
combustible.
ST421
Fig. 11 Hollow wall pass-through.
The following wall pass-through methods may be ap-
proved in your area:
NOTE: Do not vent your stove into a factory-built
(zero-clearance) fireplace. These appliances and their
chimneys are specifically designed as a unit for use as
fireplaces. It may void the listing or be hazardous to
adapt them for any other use.
• Use a section of listed factory-built chimney with a
nine-inch clearance to combustibles.
• Place a chimney connector pipe inside a ventilated
thimble, which is then separated from combustibles
by 6” (152 mm) of fiberglass insulating material.
DO NOT CONNECT THE HEATER TO ANY AIR DIS-
TRIBUTION DUCT OR SYSTEM.
• If the stove is installed without legs, we recommend
the use of noncombustible tiles or pavers as shims
to allow air flow into the convection air inlets under
the stove.
Figure 11 illustrates another method in which all com-
bustible material in the wall is cut away to provide 18”
(457 mm) clearance for the connector. The resulting
space must remain empty. Check your local building
codes.
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Floor Protection
6“ (152 mm)
Freestanding Installations
A constructional hearth should be provided of solid,
noncombustible material at least 125 mm thick (which
may include the thickness of any solid, noncombustible
floor under a hearth) and at least 33” (838 mm) deep
by 40” (1016 mm) wide. Note that at these minimum
dimensions, the stove will be offset toward the right side
of the hearth (as you face it) to maintain proper protec-
tion beyond the side loading door. If you wish to place
the stove symmetrically on the eharth, add 6” (152 mm)
to the right side.
22” (559 mm)
12”
(305 mm)
6“
15”
(381 mm)
(152 mm)
12” (305 mm)
Minimum Dimensions for Noncombustible Floor
Protectors (Depth x Width)”
Combustible material should not be placed under a
constructional hearth unless:
33” x 40” (838 x 1016 mm)
(a)it is to support the edges of the hearth, or
ST422
Fig. 12 Be sure to follow exactly the floor protection require-
ments on all four sides of the stove.
(b)there is an air space of at least 50 mm between the
material and the underside of the hearth, or there is
a distance of at least 250 mm between the material
and the top of the hearth. (Fig. 13)
Top surface of hearth
Fireplace Installations
C
You may install your Dutchwest Convection Heater in
an existing fireplace as a fireplace insert with no legs,
or with the standard legs attached.
A
B
To install the heater without legs as a fireplace insert,
the floor must be completely noncombustible, such as
an unpainted concrete floor over earth.
Combustible
material supporting
hearth
Combustible material (not sup-
porting edge of hearth) should
not be nearer than either (but not
both) of distances A or B
Many fireplaces do not satisfy the “completely non-
combustible” requirement because the brick or con-
crete hearth in front of the fireplace opening usually is
supported by heavy wooden framing as in Figure 13.
Because heat passes readily through brick or concrete,
it can easily pass through to the wood. As a result,
such fireplace hearths are considered a combustible
floor. You may not install a heater on a combustible
hearth without legs. Standard leg installations must
include the bottom heat shield. The floor protector
must also meet standard requirements for freestanding
A: At least 250 mm
B: Air space at least 50 mm
C: At least 125 mm thick
ST846
Fig. 13 Hearth construction.
horizontal runs of the chimney connector, including 2” to
either side.
Many raised hearths will extend less than the required
distance from the front of the heater when it is installed.
In such cases, sufficient floor protection, as described
above, must be added to extend the hearth 16” (406
mm).
installations.
Floor Protection for Fireplace
Installations with Standard Legs
Fireplace installations with the standard legs and the
bottom heat shield must have a floor protector of the
same construction as that specified for freestanding in-
stallations: 1/4” non-asbestos mineral board or equiva-
lent, or 24 gauge sheet metal (that may be covered with
a decorative noncombustible material if you desire).
The floor protector must extend at least 16” (406 mm)
from the front of the stove and from the left (loading
door) side, and at least 6” (152 mm) from the right side
and rear. It must also provide protection beneath any
Hearth rugs do not satisfy the requirements for floor
protection.
Fireplace insert installations also have specific clear-
ance requirements to the side walls, side decorative
trim, and fireplace mantel. This information is found in
“Fireplace Installation Clearances” in this section.
REMINDER- FIREPLACE INSERT INSTALLATIONS
WITHOUT LEGS ARE PERMISSIBLE ONLY IF THE
HEARTH IS COMPLETELY NONCOMBUSTIBLE,
SUCH AS UNPAINTED CONCRETE OVER EARTH.
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Keep the Stove a Safe Distance
From Surrounding Materials
Both a stove and its chimney connector radiate heat
in all directions when operating. A safe installation re-
quires that adequate clearance be maintained between
the stove and nearby combustible materials to ensure
that such materials do not overheat.
Clearance is the distance between either your stove or
chimney connector, and nearby walls, floors, the ceiling,
and any other fixed combustible surface. Keep furnish-
ings and other combustible materials away from the
stove as well. In general, a distance of 48” (1219 mm)
must be maintained between the stove and moveable
combustible items such as drying clothes, furniture,
newspapers, firewood, etc. Keeping those clearance
areas empty assures that nearby surfaces and objects
ST424
Fig. 14 Extra floor protection may be required for the fire-
place hearth, even if your stove is installed with the legs and
the bottom heat shield.
will not overheat.
Safe Ways to Reduce Clearances
Fireplace Installation Clearances
Your stove has specific clearance requirements that
have been established through careful research and
testing to UL and ULC standards.
A fireplace installation requires special clearance be-
tween the:
• Side of the stove and the right and left walls
• Side of the stove and the decorative side trim on
the fireplace face
Clearance requirements have been established to meet
every installation possibility, and they involve the combi-
nation of basic variables:
• Top of the stove and the mantel
• When the stove has no listed heat shield
• When the stove has a listed heat shield
• When the wall has no heat shield
• When the wall has a heat shield
In addition, both Fireplace Adapter and Fireplace Insert
installations have special floor protection requirements
that are addressed in the section on Floor Protection.
• When the stove has a double-wall chimney con-
nector.
• When the stove has a single-wall connector
wit heat shields, or without heat shields.
M
In general, the greatest clearance is required when you
locate a stove with no heat shield near a wall with no
heat shield. The least clearance is required when both
the stove and the wall have heat shields. Reducing a
stove clearance may require a listed heat shield on the
chimney connector as well, or a double-wall connector.
M
T
S
Clearances may be reduced only by means approved
by the regulatory authority and in accordance with the
clearances listed in this manual. The charts and sample
installations that follow list all the clearances required
for the various installation configurations of Dutchwest
ST426
Side Walls (S) 20” (508 mm)
Trim (T)
Mantel (M)
12” (305 mm)
20” (508 mm)
Convection Heaters Model 2463.
Top Trim (M) 20” (508 mm)
Fig. 15 Minimum clearances for fireplace installation. Recom-
mended clearances must be maintained between stove and
the surrounding combustible components.
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Clearance Chart Reference Diagrams
Refer to the diagrams below when using the Stove and Chimney Connector Clearance Chart which follows. For ex-
ample, the letter “A” gives the minimum side clearance for installations in which the stove is not equipped with a rear
heat shield and the wall beside the stove is not protected. “D” gives the minimum side clearance when the stove does
not have a rear heat shield, but the wall is protected.
Measure clearance distances from the top plate of the stove or chimney connector to the wall, not the wall protector.
Unprotected Surfaces
Protected Surfaces
Parallel Installations
Corner Installations
Parallel Installations
Corner Installations
C
B
F
E
A
D
C
F
Installations with no stove heat shields
H
J
G
N / A
N / A
I
Rear exit, rear heat shield installations
L
M
P
O
K
N
M
P
ST255a
Top exit, rear heat shield and chimney connector heat shields or double wall connector
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Stove and Chimney Connector Clearance Charts
Unprotected Surfaces
Protected Surfaces
Stove Clearance
Stove Installed
Parallel to Wall
Stove in
Corner
Stove Installed
Paralle to Wall
Stove in
Corner
Side
Rear
Corners
(C) 18”
(457 mm)
n/a
Side
Rear
(E) 14”
Corners
(F) 10”
(254 mm)
n/a
No heat shields
(A) 22”
(559 mm)
(G) 22”
(B) 24”
(D) 12”
(305 mm)
(I) 12”
(610 mm)
(H) 14”
(356 mm)
(J) 12”
Rear exit, rear h.s.
(559 mm)
(356 mm)
(305 mm)
(305 mm)
Top exit1, rear h.s.
single-wall connector
No connector h.s.
(K) 22”
(559 mm)
(L) 24”
(610 mm)
(M) 18”
(457 mm)
(N) 12”
(305 mm)
(O) 14”
(356 mm)
(P) 10”
(254 mm)
Top exit1,2, rear h.s.
single-wall connector
with connector h.s.
(K) 22”
(559 mm)
(L) 14”
(356 mm)
(M) 15”
(381 mm)
(N) 12”
(305 mm)
(O) 12”
(305 mm)
(P) 8”
(203 mm)
Top exit1, rear h.s.
(K) 22”
(L) 15”
(M) 19”
(N) 12”
(O) 11”
(P) 8”
double-wall connector
(559 mm)
(381 mm)
(483 mm)
(305 mm)
(279 mm)
(203 mm)
Chimney Connector Clearance
Single-wall connector
no connector h.s.
19”
(483 mm)
9”
(229 mm)
Single-wall2 connector
9”
7”
with connector h.s.
(229 mm)
(178 mm)
Double-wall connector
14”
6”
(356 mm)
(152 mm)
Front Clearance to Combustibles
All Installation
48” (1219 mm)
1. Shielding for a top exit stove must include a shield insert to protect the area behind the flue collar.
2. Chimney connector heat shields must extend exactly 24” (610 mm) above the flue collar of the stove.
3. All installations venting straight up to a factory built chimney require a 24” (610 mm) diameter or square ceiling heat shield. The
ceiling heat shield should be 24 gauge sheet metal or equivalent mounted on 1” (25 mm) noncombustible spacers 1” (25 mm) below
ceiling.
4. Chimney connector heat shields must extend to within 1” (25 mm) or less of the ceiling heat shield for installations venting straight up
to a factory-built chimney. In top exit installations using an elbow to vent to the rear, the chimney connector must be shielded over the
entire vertical length.
5. If a single-wall oval-to-round adapter is used, a shield must be used to protect combustibles to the rear of the adapter.
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Distance from Center of Flue Collar to Wall in Top-Exit Installations
Dutchwest Convection Heaters equipped with rear heat shields
NOTE: These are not clearance distances. These measurements indicate where the centerline of the flue collar will be for
various installations. Measurements are from the centerline of the flue collar to the wall, not the wall protector.
A
E
B
D
C
F
ST427
Unprotected Surfaces
Protected Surfaces
Side (A)
Rear (B)
Corner (C)
Side (A)
Rear (B)
Corner (C)
Double-wall
33”
18”
25”
23”
10”
15”
Chimney Connector
(838 mm)
(457 mm)
(635 mm)
(584 mm)
(254 mm)
(381 mm)
Single-wall connector
connector h.s.
33”
(838 mm)
13”
(330 mm)
22”
(559 mm)
23”
(584 mm)
11”
(279 mm)
15”
(381 mm)
Single-wall connector
no heat shields
33”
(838 mm)
23”
(584 mm)
25”
(635 mm)
23”
(584 mm)
13”
(330 mm)
17”
(432 mm)
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Wall Heat Shield Dimensions
DutchWest Convection Heaters, Model 2463
60”
(1524mm)
Top Exit
48”
(1219 mm)
48”
(1219 mm)
Rear Exit
60” (1524 mm)
Wall Shield Spaced
Wall Shield Spaced
1” (25 mm) from Floor
1” (25 mm) from Floor
ST429
ST428
Fig. 17 Sidewall protection.
Fig. 16 Rear wall protection.
Wall Shields
Meet at Corner
60”
(1524 mm)
45”
(1219 mm)
Wall Shield Spaced
1” (25 mm) from Floor
ST430
Fig. 18 Corner wall protection.
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Assembly
Your convection heater requires some assembly.
Follow the directions carefully and refer to the parts
diagram at the back of this manual.
Attach the Legs and Heat Shield
Place the stove on its back on a soft surface such as a
couple of old blankets. Tilt it carefully; it is heavy. Use
4 x 4 blocking to make it easier to tilt the stove. Protect
surrounding flooring with an old blanket or sheet.
Unpack the Parts
Remove all loose parts from the firebox and the ash
pan. Check to make sure all the parts are included and
intact. You should have received:
The tops of the legs are slotted. Remove each leg bolt
from the bottom of the stove and then replace it with a
washer from the hardware bag. If you are attaching a
bottom heat shield, place a heat shield bracket on each
bolt. Place the door handle insert holder on the bolt for
the left rear or either front leg. Slide the legs onto the
bolts and gently tighten each bolt. (Fig. 19) If you are
attaching a bottom heat shield, screw it onto the heat
shield brackets.
• 1 fully assembled heater body, (with catalytic burner
installed at the factory)
• 4 legs
• 1 ash pan
• 1 probe thermometer
• 1 ceramic handle assembly
• 1 strip of Interam™ gasket (for the catalytic burner)
• 1 hardware bag, containing the following parts:
• (3) #10 x 1/2” sheet metal screws, (to attach the
chimney connector to the flue collar)
• (1) 1/8” Allen wrench, (to tighten the door latch)
• (1) 5/32” Allen wrench, (to tighten the damper
handle)
Left Leg
Door
Handle
Holder
• (4) washers, (used with the leg bolts to attach legs
to the stove)
• (1) door handle insert holder for storing the ceram-
ic handle assembly when it is not in use.
Heat
Shield
Bracket
Hex Head Bolt
& Washer
The four hex-head leg bolts have been installed in
the appropriate holes in the bottom of the stove.
If any parts are missing or damaged, immediately
notify your Dutchwest dealer for replacements. Do not
install your stove without having all necessary parts or
by using damaged parts.
* A Bottom Heat Shield is required in many instal-
lations. Refer to the floor protection information
found in the Installation Section of this manual.
ST431
Fig. 19 To attach the legs, remove the bolts from the stove
bottom and reassemble with the handle holder, heat shield
brackets (if necessary) and washers.
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Operation
Heater Controls and Features
Air Controls
The Dutchwest Convection Heater has two air controls
that regulate the amount of air drawn into the stove.
Generally, more air entering the stove allows the fire
to burn hotter and faster, while less air decreases heat
output while prolonging the overall burn time.
The Primary Air control lever is located at the lower
front edge of the left side (looking from the front of the
stove). (Fig. 20) The lever operates the two air inlet
shutters which are on the front of the stove. Opening
the inlet shutters provides air for primary combustion.
Open - Turn
Clockwise
Pull Control
Lever Forward
to Open Air
Shutters
Damper
Air Inlet
Shutter
ST433
Side Loading
Door
Fig. 21 Opening the primary air supply.
Primary
Air Control
Lever
Front
Loading
Door
Underfire Air
Control
ST432
Fig. 20 The heater controls.
To open the shutters, turn the lever counterclockwise.
The shutters are all the way open when the lever points
toward the front at a ”4:30” position. (Fig. 21) To close
the shutters, turn the lever clockwise. The shutters are
fully closed when the lever points straight down. (Fig.
22)
Close - Turn
Clockwise
Push Control Lever
Back to Close the Air
Shutters
The central Underfire Air control valve on the front
of the stove is operated with the multipurpose door
handle. The control opens when turned counterclock-
ST434
Fig. 22 Closing the primary and underfire air supply.
wise and closes when turned clockwise.
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Damper Function
Burn Only High-Quality Fuel
The Damper is operated by moving the handle on
the upper left side of the stove. (Fig. 23) It has two
positions: OPEN, to start the fire and load fuel, and
CLOSED, for greatest efficiency and heat. When the
damper is closed, exhaust gases pass through an insu-
lated catalytic burner before flowing into the chimney.
Your heater is designed to burn natural wood only. Do
not burn other fuels. Never burn pressure-treated wood,
painted or stained wood, or glossy newsprint.
High efficiencies and low emissions are possible when
burning air-dried, seasoned woods as compared to soft-
woods or freshly cut hardwoods. Avoid burning “green”
wood that has not been properly seasoned.
Use the door insert handle to rotate the damper handle.
Turn it counterclockwise to open the damper and clock-
wise to close it. You will feel resistance as the damper
mechanism engages into the open (counterclockwise)
position.
The best hardwood fuels include oak, maple, beech,
ash, and hickory that has been split, stacked, and
air-dried outside under cover for at least one year. If
hardwood is not available, tamarack, yellow pine, white
pine, Eastern red cedar, fir, and redwood are softwoods
that are commonly burned. They too should be prop-
erly dried. The length of the wood should be the same
as that specified for your particular stove. Avoid using
wood that has been dried more than two years. Often
gray in color, this wood burns very quickly, resulting in
short burn time and diminished stove performance. If
you must burn it, mix it in with greener wood to slow the
burn.
The stove damper must be open when you start a fire,
load fuel, or before you open either door for any reason.
Load Doors
A Side Loading Door allows the easiest loading of
wood logs. The Front Door opens for adding an occa-
sional log to the fire. Always be sure to open the stove
damper before opening either door.
Successful Wood Burning
Store your firewood under cover to keep it dry. Even for
short-term storage, keep wood a safe distance from the
heater and keep it clear of the areas around the heater
used for refueling and ash removal.
Woodburning is often said to be more of an art than a
science. You’ll easily master the art if you start by using
good, dry fuel and by understanding how the stove’s air
supply system operates.
Closed
Open
Door Insert Handle
ST435
ST436
Fig. 23 Damper operating positions.
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Use the Air Control Settings
Primary Air
Underfire Air
that Work Best for You
No single combination of control settings will fit every
situation. Each installation will differ depending on the
quality of the fuel, the amount of heat desired, and how
long you wish the fire to burn.
Low
1/8 turn open
Medium 1/2 turn open
High full open
Control settings also depend on your particular instal-
lation’s “draft,” or the force that moves air from the
stove up through the chimney. Draft is affected by such
things as the height, type, and location of the chimney,
local geography, nearby obstructions, and other factors.
High
Med.
Low
Closed
Number of turns the air control
is open for different burn rates.
Position of primary air control
lever for different burn rates.
Too much draft may cause excessive temperatures in
the stove. On the other hand, too little draft can cause
backpuffing into the room and/or the “plugging” of the
chimney and catalytic burner.
Fig. 24 Primary and Underfire air settings.
NOTE: The thermometer should be used only as a
general indicator of temperature output. The “Inactive”,
“Normal”, and “Hot” temperature range demarcations
do not have function significance on the Dutchwest
Model 2463. Normal operating temperatures will range
within 500°F - 700°F from a well-established fire.
How do you know if your draft is excessively high or
low? Symptoms of too much draft include an uncontrol-
lable burn or a glowing-red part of the stove or chimney
connector. A sign of inadequate draft is smoke leaking
into the room through the stove or chimney connector
joints.
DO NOT OPERATE THE STOVE WITH THE ASH
DOOR OPEN. OPERATION WITH THE ASH DOOR
OPEN CAN CAUSE AN OVERFIRING CONDITION
TO OCCUR. OVERFIRING THE STOVE IS DANGER-
OUS AND CAN RESULT IN PROPERTY DAMAGE,
When first using the stove, keep a record of the results
you achieve from different control settings. You will
find that specific control settings will give you a fixed
amount of heat. It may take a week or two to determine
the amount of heat and the length of burn you should
expect from various control settings.
INJURY, OR LOSS OF LIFE.
How to Build and Maintain a Wood Fire
Loading Wood
Most installations do not require a large amount of
combustion air, especially if adequate draft is available.
Do not attempt to increase the firing rate of your heater
by altering the air control adjustment range outlined in
these directions.
Your Dutchwest Convection Heater accepts wood from
both the front and side. Front loading is useful for kin-
dling a new fire and adding an occasional log, however,
we recommend side loading as most convenient when
adding several logs at a time. Always be certain that
the stove damper is open before opening either door.
In some newer homes that are well insulated and
weather-tight, poor draft may result from insufficient
air in the house. In such instances, an open window
near the stove on the windward side of the house (side
against which the wind is blowing) will provide the fresh
air needed.
WARNING: OPERATE YOUR DUTCHWEST CON-
VECTION HEATER ONLY WITH THE DOORS FULLY
CLOSED EXCEPT WHEN REFUELING.
A better option for assuring the delivery of adequate
combustion air is to duct air directly to the stove from
outside the house. In some areas, provisions for out-
side combustion air is required in all new construction.
Check your local codes.
THIS STOVE IS HOT WHILE IN OPERATION! KEEP
CHILDREN, CLOTHING, AND FURNITURE AWAY.
CONTACT MAY CAUSE SKIN BURNS.
Use the air control settings indicated in Figure 24 as
a starting point to help determine the best settings for
your installation.
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Step 5. Close the primary air control to a medium low
setting. The fire volume will diminish immediately, but
the stove will continue to warm up. Maintain control of
the fire using the primary air control. Reduce the setting
for a smaller fire, increase the setting for a hotter, more
intense fire. Refer back to the air control settings chart
on Page 19.
Break-in Fires
If your stove is new or has new cast iron replacement
parts, “season” the new cast iron with a few break-in
fires. Follow Steps 1-3 below. Then let the fire burn
out. Do not close the damper. Maintain a small, but
not smoky, fire by adjusting the primary air control.
After the break-in fires, continue with Step 4.
DO NOT OVERFIRE THIS HEATER. Overfiring may
cause a house fire, or can result in permanent damage
to the stove. If a part of the stove or the chimney con-
nector glows, you are overfiring.
The stove’s paint and cement will emit a slight odor
as these materials cure during the first few fires. You
may wish to provide extra ventilation near the stove by
partially opening a door or window when the odor is
Reloading and Reviving the Fire
present.
Open the stove damper and wait at least fifteen sec-
onds for the draft to increase. Open the door slowly
and add the fuel. Split firewood will fill the firebox more
completely than will unsplit wood and will thereby re-
duce the frequency of reloading.
Lighting the Fire
Step 1. Open the stove damper. Fully open both the
primary air control and the front air control.
Step 2. Lay some crumpled newspapers in the stove.
Place six or eight finger-width size pieces of dry kin-
dling on the paper. On the kindling, lay two or three
larger sticks of split dry wood approximately 1-2” (25-50
mm) thick.
You may find the fire intensity will decrease after reload-
ing, particularly if the loading door is open a long time.
Stimulate the fire by increasing the primary air supply
and leave the stove damper open. Then as soon as the
fire is reestablished, close the damper and reduce the
DO NOT USE CHEMICALS OR FLUIDS TO START
THE FIRE. DO NOT BURN GARBAGE OR FLAM-
MABLE FLUIDS SUCH AS GASOLINE, NAPTHA, OR
ENGINE OIL.
air supply to prevent over-firing.
Further suggestions...
* If the charcoal bed is relatively thick and your fuel is
well-seasoned, it is possible to add fresh fuel (smaller
pieces first), close the door and damper, and reset the
air control within five minutes.
Also, never use gasoline-type lantern fuel, kerosene,
charcoal lighter fluid, or similar liquids to start or
“freshen up” a fire in this heater. Keep all such liquids
well away from the heater while it is in use.
* When refueling, avoid breaking the charcoal bed into
small pieces. Large pieces of charcoal help the fire
recover quickly.
Step 3. Light the newspaper and close the door. The
fire should be well-established within 10-15 minutes.
You may gradually build it up by adding a few sticks at
a time of a progressively larger size. Continue to build
* The glass will remain cleaner if refueling is done
when the previous load of fuel has burned down to hot,
glowing coals. Use a crumpled piece of dry newspaper
to wipe fly ash buildup off of the glass. Do not use liquid
cleaning agents of any type on hot glass.
the fire until a live coal bed begins to form.
NOTE: An especially large, outdoor, or cold chimney
may need to be “primed,” or warmed up, before it will
draw sufficiently to start a fire. If this is the case, roll up
a couple pieces of newspaper, place them on top of the
kindling and toward the back of the stove, light them,
and close the doors. This should heat the chimney
enough to initiate a draft.
Remove Ashes Frequently
Wear heavy stove gloves when removing ashes. Check
the ash compartment before reloading the stove. If the
ashes are close to the top, empty the pan. Before re-
placing the ash pan, clear away any ash that has spilled
over the sides and back of the ash pan.
Once the draft is established, open the front door and
light the rest of the fuel from the bottom. Do not light
the main bed of fuel until the chimney begins drawing.
Repeat the procedure as often as necessary if the initial
attempt is unsuccessful.
Empty the ash drawer regularly - typically every one to
three days. The frequency will vary depending on how
hot you run your stove: the hotter the fire, the more
Step 4. After a lively fire has been established, (ap-
prox. 30 minutes) close the stove damper.
wood you burn, and the faster ash will accumulate.
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Safe Ash Handling
Ash may contain hot coals and must be treated with
extreme care. Ashes should be placed outdoors in a
metal container with a tight-fitting lid. The closed con-
tainer of ashes should be placed on a noncombustible
floor or on the ground, well away from all combustible
materials, pending final disposal. If the ashes are dis-
posed of by burial in soil or otherwise locally dispersed,
keep them in the closed container until all cinders have
thoroughly cooled. Wood ash may be used as a gar-
den fertilizer.
CAUTION: Never use a vacuum cleaner to remove
ash from the stove; always remove and dispose of the
ashes properly.
ST437
Fig. 25 Hot ashes can be dangerous and must be stored
outdoors on a noncombustible surface in a metal container
with a tight-fitting lid.
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Maintenance
Keep Your Stove Looking New
and Working Its Best
Small Lock-
ing Nut
Door
Striker
Screw
Care of the Cast Iron Surface
An occasional dusting with a dry rag will keep the
painted cast iron of your Dutchwest Convection Heater
looking new.
Pawl
If the paint needs retouching, allow the stove to cool
completely. Wire-brush areas needing to be painted.
Remove non-painted components such as air controls
or cover them with masking tape. Touch up the stove
with high temperature stove paint available from your
local dealer. Apply the paint sparingly. Two light coats
Large Lock-
ing Nut
Set Screw
ST439
are better than one heavy one.
Fig. 26 Door latch adjustment.
Cleaning the Glass
You will find that most of the carbon deposits on the
glass will burn off regularly during hot fires. You can
wipe fly ash from the glass when hot using a crumpled
piece of dry newspaper. Never use liquid cleaning
agents on hot glass. If you wish to clean the glass
more thoroughly, follow this procedure:
Remove the old
gasket by pulling
gently, but firmly.
• Be sure the glass is completely cool.
• Use a glass cleaner especially made for this pur-
pose.
• Dry the glass completely.
Adjust the Door Latch
The door latches must close tightly to ensure a good
seal between the each door and the stove plates. With
time and use, the door latches will require periodic
adjustment. Follow this procedure: (Fig. 26)
ST440
Fig. 27 Door gasket.
Test And Repair the Door Gaskets
1. Loosen the small locking nut with an open end
wrench.
Air leaks can be caused by low spots in the door gas-
kets. To locate such low spots, close each door on a
slip of paper and attempt to pull the paper free. If the
paper slips out without tearing, the gasket isn’t snug
enough at that spot.
2. Use the allen wrench (included with the stove) to
turn the striker screw clockwise one quarter-turn
and close the door to test the engagement. The
door latch should engage tightly when closed. Make
further adjustments in small increments.
If the seal cannot be improved by adjusting the door
latch, try shimming the gasket. Pack a small quantity of
cement or a smaller diameter gasket into the channel
beneath the gasket to lift the main gasket and thereby
improve its contact with the door frame.
3. When the striker screw is properly adjusted, tighten
the small locking nut against the pawl without allow-
ing the striker screw to turn.
If shimming does not improve the seal, replace the
gasket following these steps:
1. Remove the original gasket by grasping an end and
pulling firmly.
2. Wearing safety goggles, use a wire brush or the tip
of a screwdriver to clean the channel of any remain-
ing cement or bits of gasket.
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3. Apply a thin bead of stove cement in the newly-
cleaned groove.
4. Lay the gasket into the groove. Wait until you are a
couple inches from the end before you cut it.
5. Test the gasket by closing the door on a slip of paper
as described above. Adjust the gasket in any areas
where an inadequate seal is evident.
Adjusting Bolt
Lock Nut
Front of
Stove
All rope-type gasketing used in the Dutchwest Con-
vection Heater is made of fiberglass. The gasketing is
7/16” diameter for front and side doors and the ash
door and 3/8” for the top plate. 1/4” gasketing is used
behind the glass.
Damper Rod
Anchor Bolt
Repair Missing Cement in Seams
ST441
The cement in the stove seams may deteriorate over
time and fall out in places. Just as with the stove doors,
it is necessary to keep the seam seals in good condi-
tion. Spot-fix with furnace cement (available from your
local dealer) any areas where the cement seal is visibly
deteriorated. Allow 24 hours for the new cement to dry
after “washing down” seams.
Fig. 28 Damper adjustment.
Primary Air Control Adjustment
A simple spring-loaded tab maintains tension on the
primary air control lever. The air control should be loose
enough for you to easily set its position by hand, but
also snug enough to remain in that position until you
change it.
Avoid Damaging the Glass Door Panel
Do not abuse the glass by slamming the door or striking
the glass with a log. Never operate your stove if it has
damaged or broken glass. If you need to replace the
glass, use only replacement glass provided by your lo-
cal Dutchwest dealer.
Over time, the air control may tighten or loosen. To
adjust the tension on the control, let the stove cool to
room temperature. Open the side-loading door and look
in toward the inner side of the front panel of the stove.
(Fig. 29) Locate the lower hex head bolt (A) on the
primary air manifold, just inside the door. Remove the
bolt with an open end or box end wrench to gain access
to the adjustment screw (B) inside the manifold. Insert
a Phillips screwdriver into that hole and turn the screw
clockwise to increase tension, counterclockwise to de-
crease tension. Make adjustments in small increments
and test the operation. Replace the hex head bolt when
you are done.
Damper Adjustment
With time, you may need to adjust the damper link-
age to ensure that the damper plate seals tightly when
closed. Test the damper when the stove is cold. When
turned into the closed position, the damper should be
feel “snug” but not too tight. It will become a little tighter
as the stove heats up. Use a 7/16” socket wrench with
socket extension to adjust the linkage:
Note that the mechanism may tighten slightly as the
stove heats up. Your adjustment should leave the air
1. In an alternating pattern, first loosen and then re-
move the four bolts that secure the top plate to the
sides of the stove.
control snug, but not overly tight.
2. Open the damper.
3. Loosen the adjusting bolt’s lock nut. (Fig. 28)
Air Manifold
4. Loosen the anchor bolt’s lock nut, located on the
underside of the damper.
5. Loosen the anchor bolt a turn or two.
6. Tighten the adjusting bolt.
7. Test the damper. Make further adjustments if neces-
Air Con-
trol
sary.
8. When final adjustment has been made, tighten the
B
adjusting bolt lock nut, the anchor bolt, and the an-
A
chor bolt lock nut.
ST442
Fig. 29 Primary air control adjustment.
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Clean the chimney using a specially designed chimney
cleaning brush, the same size and shape as the flue
liner, attached to flexible fiberglass rods designed for
this purpose. Run the brush up and down the liner
so that any deposits fall to the bottom of the chimney
where they can be removed through the clean-out door.
Cleaning the Chimney System
The chimney system is composed of the chimney and
the pipe that connects the stove to the chimney. Inspect
the chimney and chimney connector at least twice
monthly, and clean if necessary.
When you first begin using the stove, check daily for
creosote — a substance that can look like either thick
tar or black, crisp flakes. Experience will show how
often you need to clean to be safe. The frequency
may even vary during the year. In the colder months
when the hottest fires producing the least creosote are
burned, you may need to clean only every couple of
months. During the warmer months when creosote is
more likely to result from cooler-burning fires, weekly
cleaning may be necessary.
Clean the chimney connector by disconnecting the sec-
tions, taking them outside, and removing any deposits
with a stiff wire brush. You can use a chimney brush of
correct size to clean chimney connector pipe. Reinstall
the connector sections after cleaning, being sure to
secure the individual sections with three sheet metal
screws per section.
If you are unable to inspect and/or clean the chimney
system yourself, contact your local Dutchwest dealer or
hire a qualified chimney sweep in your area to do the
At the very least, inspect the chimney connector and
chimney at least once every two months during the
heating season to determine if a buildup of creosote
or soot has occurred. If a significant layer of creosote
has accumulated (1/8” [3 mm] or more), or if soot has
accumulated, either should be removed to reduce the
risk of a chimney fire. Failure to keep the chimney and
connector system clean can result in a serious chimney
fire.
job.
Maintenance Schedule
THE STOVE:
DAILY:
• Ashes should be removed before they reach the top
of the ash pan. Check accumulation at least once a
day.
The conditions for a chimney fire develop as follows:
When wood is burned slowly, it produces tar and other
organic vapors which combine with expelled moisture
to form creosote. The creosote vapors condense in
the relatively cool chimney flue of a slow-burning fire.
As a result, creosote residue accumulates on the flue
lining. Creosote is flammable and, when ignited, makes
an extremely hot fire within the flue system which can
damage the chimney and overheat adjacent combus-
tible material.
• Keep the area around the stove clear of any combus-
tible materials such as wood, furniture or clothing.
TWO MONTHS:
• Check door handle to be sure it is working properly.
Gasketing becomes compressed after a period of
time. Adjust handle tightness if necessary.
• Check leg bolts and heat shield screws; tighten if
necessary.
Annual Spring Cleaning
To reduce the amount of creosote that may form, re-
member to provide adequate air for combustion and to
strive for small, intense fires rather than large, smolder-
ing ones.
• Check gasketing for wear, and replace if necessary.
• Remove ashes from the ash pan and replace with a
moisture absorbing material (such as kitty litter) to
keep the interior of the stove dry.
You can never be too safe. Contact your local fire
authority for information on what to do in the event of
a chimney fire, and have a clearly understood plan on
• Inspect and clean the refractory package and cata-
lyst.
how to handle one.
• Clean the dust from the inner sides of bottom, rear or
pipe heat shields if your stove is equipped with them.
Clean surfaces are better heat reflectors than dirty
surfaces.
Inspect Regularly, Clean As Required
Inspect the chimney and chimney connector twice
monthly and clean if necessary. Let the stove cool
completely before you inspect the chimney. Use a flash-
light and mirror to sight up the flue through the chimney
clean-out door or chimney connector inspection tee. If
no inspection access is available, disconnect the pipe
from the stove.
• Touch up the black paint.
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The Chimney Connector
TWO WEEKS:
• Inspect the chimney connector and chimney. Clean if
necessary.
TWO MONTHS:
• Inspect the chimney and chimney connector. Pay
particular attention to the horizontal runs of chim-
ney connector, and the elbows. Clean the system if
necessary.
Yearly Spring Cleaning
• Disassemble the chimney connector and take it
outdoors for inspection and cleaning. Replace weak
sections of connector.
• Inspect the chimney for signs of deterioration. Re-
pairs to a masonry chimney should be made by a
professional mason. Replace damaged sections of
prefabricated chimney. Your local Dutchwest dealer
or a chimney sweep can help determine when re-
placement is necessary.
• Thoroughly clean the chimney.
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Draft Management
Your stove is only one part of a system that includes the
Indoor/ Outdoor Location
chimney, the operator, the fuel, and the home. The other
parts of the system will affect how well the stove works.
When there is a good match between all the parts, the sys-
tem works well.
Because the chimney’s function is to keep the smoke warm,
it is best to locate it inside the house. This location uses the
house as insulation for the flue and allows some radiant
heat release from the flue into the home. Since an interior
chimney doesn’t continuously lose its heat to the outdoors,
less heat from the stove is required to get it warm and keep
it warm.
Wood stove operation depends on natural (unforced) draft.
Natural draft occurs when exhaust gas is hotter (and there-
fore lighter) than the outdoor air at the top of the chimney.
The greater the temperature difference, the stronger the
draft. As the hot exhaust gas rises out of the chimney, it
generates suction that draws air into the stove for combus-
tion. A slow, lazy fire when the stove’s air inlets are fully
open indicates a weak draft. A brisk fire, supported only by
air entering the stove through the air inlets, indicates a good
draft. The inlets are passive; they regulate how much air can
enter the stove, but they don’t force air into it.
Flue Sizing
The flue size for a controlled-combustion appliance should
be based on the cross-sectional volume of the stove flue
outlet. In this case, more is definitely not better. Hot gases
lose heat through expansion; if a stove with a six-inch flue
collar (28 square inch area) is vented into a 10” x 10” flue,
the gases will expand to over three times their original vol-
ume. As gases cool with expansion, draft strength decreas-
es. If an oversized flue is also outside the house, the heat it
absorbs will be conducted to the outdoor air and the flue will
remain relatively cool.
The efficiency of a modern woodburning appliance, (in which
the amount of air available for combustion is regulated),
depends on the chimney to keep exhaust gases warm all the
way outdoors. The characteristics of your chimney - whether
it is steel or masonry, interior or exterior, matched or mis-
matched to the stove outlet, - determine how quickly it will
warm up and how well it will sustain the optimum tempera-
tures necessary to maintain strong draft and efficient com-
bustion. Here follows a description of various flue system
characteristics and the related effects on stove performance.
It is common for a masonry flue to be oversized for the
stove. Such a chimney can take quite a while to warm up
and the stove performance will likely be disappointing. The
best solution to an oversize flue problem is the installation
of an insulated steel chimney liner of the same diameter as
the appliance flue outlet. The liner keeps the exhaust gas
warm and the result is a stronger draft. An uninsulated liner
is a second choice - although the liner will keep the exhaust
restricted to its original volume, the air around the liner will
require time and heat energy to warm up.
Masonry Chimney
Although masonry is the traditional material used for
chimney construction, it can have distinct performance
disadvantages when used to vent a controlled-combustion
woodstove. Masonry forms an effective ‘heat sink’ - that
is, it absorbs and holds heat for long periods of time. The
large mass, however, may take a long time to become hot
enough to sustain a strong draft. The larger the chimney (in
total mass), the longer it will take to warm up. Cold masonry
will actually cool exhaust gases enough to diminish draft
strength. This problem is worse if the chimney is located
outside the home or if the chimney flue has a cross-sectional
volume much larger than the stove outlet.
Check your local codes. You may be required to install a flue
liner in any oversize or masonry flue.
Pipe & Chimney Layout
Every bend in the flue will act as a brake on the exhaust as
it flows from the firebox to the chimney cap. The ideal pipe
and chimney layout is straight up from the stove through a
completely straight chimney. Use this layout if at all possible
as it will promote optimum stove performance and simplify
maintenance.
Steel Chimney
If the stovepipe must elbow to enter a chimney, locate the
elbow about midway between the stove top and the chimney
thimble. This configuration lets the smoke speed up before
it must turn, keeps some pipe in the room for heat transfer,
and allows long-term flexibility for installing a different appli-
ance without relocating the thimble.
Most factory-made ‘Class A’ steel chimneys have a layer of
insulation around the inner flue. This insulation keeps the
smoke warm and protects the surrounding structure from the
high flue temperatures. Because the insulation is less dense
than masonry, the inner steel liner warms up more quickly
than a masonry chimney; this makes the steel chimney
support a good draft more quickly than masonry does. Steel
chimneys are not as attractive as masonry, but they are very
durable and generally outperform masonry.
There should be no more than eight feet of single-wall stove
pipe between the stove and a chimney. Longer runs can
cool the smoke enough to cause draft and creosote prob-
lems. Use double-wall stove pipe for longer runs.
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Backpuffing
Single Venting
Backpuffing is a condition that results when the draft is too
weak to pull flue gases out of the chimney system as fast as
the fire generates them. Volatile gases build up within the
firebox until reaching a density and temperature at which
they ignite. With this ignition, you may hear a muffled pop-
ping sound and see a bit of smoke forced out of the stove.
Your stove requires a dedicated flue. Do not connect the
stove to a flue used by any other appliance. Chimney draft
is a natural form of energy and follows the path of least
resistance. If the stove is vented to a flue that also serves
an open fireplace or another appliance, the draft will also
pull air in through those avenues. The additional air flow will
lower flue temperatures, reduce draft strength and promote
creosote development; overall stove performance will suffer.
The effect is similar to that of a vacuum cleaner with a hole
in the hose. In some extreme instances, the other appliance
can even impose a negative draft and result in a dangerous
draft reversal.
This condition is most likely to occur in the Spring or Fall
when moderate outdoor temperatures and low intensity fires
produce weak draft. If your stove back-puffs, open up the
damper to let the smoke rise to the flue more quickly. Also,
open the air inlets to induce a livelier fire and speed airflow
through the stove. Avoid large loads of firewood at one time.
You should always see lively, dancing flames in the firebox;
a lazy, smoky fire is inefficient and will promote draft prob-
lems.
Fuel
Even the best stove installation will not perform well with
poor fuel. If available, always use hardwood that has been
air-dried (“seasoned”) 12-18 months. Softwood burns more
rapidly than hardwood and has a high pitch content condu-
cive to creosote production. Decayed wood of any type has
little heat value and should not be used.
Draft Testing
An easy way to determine whether your chimney draft is
strong enough is to close the stove damper, wait a few
minutes to let the airflow stabilize, and then test whether
you can vary the strength of the fire by swinging the air
control open and closed. Results here are not instant; you
may need to wait a few minutes for a change in the air
control setting to have an effect on the fire. If there is no
change, the draft is not yet strong enough to let you close
the damper. You will need to open it for a while longer and
manage the fire with the air inlet until the draft strengthens.
Keep a record of your operating habits and relate them to
their effects on the stove’s function. You’ll be rewarded with
safe and efficient performance.
All unseasoned (‘green’) wood has a high moisture content.
Much of its heat value will be used to evaporate moisture
before the wood can burn. This significantly reduces not only
the amount of energy available to warm your home, but also
the intensity of the fire and temperature of the exhaust gas.
Incomplete combustion and cool flue temperatures promote
creosote formation and weak draft.
You can judge the moisture content of wood by its appear-
ance and weight or use a commercially available moisture
meter for an exact measurement. Unseasoned wood will be
a third heavier than dry wood. Also, look for cracks (“check-
ing”) in the ends of the log that result from contraction as the
wood dries. The longer and wider the cracks are, the dryer
the wood is.
Negative Pressure
Good draft also depends on a sufficient supply of air to the
stove. The chimney can’t pull in more air than is available
to it. Sluggish draft can be caused by a house that is tight
enough to prevent the ready flow of air to the stove, or by
competition between the stove and other appliances that
vent indoor air to the outside; i.e., exhaust fans for range
hoods, clothes dryers, bathroom fans, etc. If the chimney
draws well when all such equipment is turned off (or sealed,
in the case of fireplaces and/or other stoves), you need
to be attentive in timing the use of the other appliances. If
you need to crack a nearby window or door to enable the
chimney to pull well, you should install an outside-air intake
to bring combustion air into the room.
Purchase your fuel from a reputable dealer.
Creosote
Creosote is a by-product of low-temperature stove op-
eration, weak draft, or both. It is a tar that results when
unburned gases condense inside the flue system at tem-
peratures below 290˚ F. Creosote is volatile and can gen-
erate a chimney fire. All of the installation characteristics
that adversely affect chimney draft also promote creosote
condensation. Consequently, you can minimize creosote
accumulation with an effective chimney design and the use
of operational techniques that encourage good draft and
complete combustion.
Conclusion
Woodburning is more an art than a science. Art includes
technique; and since installations, homes, and fuel vary, the
stove operator must also vary technique, (mostly timing), to
achieve satisfying results. Over time, you will become famil-
iar with the features of your particular installation; you will
be able to identify cause and effect in a variety of seasonal
circumstances, and adapt your operating habits to changing
conditions.
Inspect your chimney frequently and clean it whenever accu-
mulation is exceeds 1/4”.
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24
29
23
34
6
32
2
27
28
5
7
21
8
22
4
9
10
31
53
30
50
36
16
41
20
48
59
49
3
17
33
1
12
13
11
44
38
45
42
35
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1135
CFM Specialty Home Products reserves the right to make changes in design, materials, specifications, prices and discontinue colors and products at any time, without
notice.
Dutchwest Convection Heater
Model 2463
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Dutchwest Convection Heater
Model 2463 (continued)
Item/Description
2463
1. Bottom
2. Back II
3. Inner Bottom
4. Back II, Inner
7000958
7001144
7001136
7001130
7001112
7001110
7000961
7000952
7000953
7001229
7001120
7001121
5004273
5004025
7001137
7001139
7000910
7001224
30002092
1601488
7000037
7000954
7000950
1201370
1202561
1203212
1601488
7000951
7001145
7001166
7000960
7001142
7000969
7000016
5004267
5004271
7000G79
1203591
7001146
7001163
1600600
7001143
1601488
1201846
1200896
7001140
1201394
1202470
7001117
7001128
1204253
7001198
7000948
7001179
5. Inner Top
6. Web, Inner Top
7. Inner Top Channel Cap
8. Air Distributor
9. Baffle
10. Side, Right
11. Side, Left
12. Door, Side Sm
13. Load Door Handle (2)
14. Door Pawl (3)
16. Primary Air Manifold
17. Front, Sm
18. Gasket for Doors
19. Ashdoor
20. Grate
21. Retainer Tab for Web (2)
22. Fan Plate
23. Damper
24. Damper Adjuster
25. Damper Adjuster Screw 1/4-20 x 1”
26. Washer
27. Damper Adjuster Screw Hex Nut 1/4-20
28. Damper Tab (2)
29. Damper Crank
30. Damper Operating Rod
31. Grate Back
32. Top
33. Hearth
34. Flue Collar
35. Leg
36. Damper Handle Stub
37. Ash Door Handle
38. Ash Pan
39. Gasket for Glass
40. Glass
41. Manifold Cap (2)
42. Holder for Door Handle Insert
43. Primary Air Control
44. Damper Tab for Primary Air Control
45. Damper Tab Spring
46. Damper Tab Screw 1/4-20 x 5/8”
47. Front Door
48. Inner Bottom Screw 1/4-20 x 3³⁄₄”
49. Washer
50. Andiron (2)
51. Underfire Air Control
52. Stud, 3/8-16 x 1¹⁄₂”
53. Plate, Side Wear
58. Thermostat, Cat. Probe
59. Front Rod-Gold Plt.
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Warranty
6. Claims are not valid where the installation does not conform to lo-
cal building and fire codes or, in their absence, to the recommendations
in our Owner’s Guide.
7. The salt air environment of coastal areas, or a high-humidity
environment, can be corrosive to the porcelain enamel finish. These
conditions can cause rusting of the cast iron beneath the porcelain
enamel finish, which will cause the porcelain enamel finish to flake off.
This warranty does not cover damage caused by a salt air or high-hu-
midity environment.
Limited 3 Year Warranty
CFM Specialty Home Products warrants that this woodburning stove will
be free of defects in material and workmanship for a period of three years
from the date you receive it, except that the catalyst, thermostat assembly,
handles, glass door panels, cement, and gasketing shall be warranted as
described below.
CFM Specialty Home Products will repair or replace, at its op-
tion, any part found to be defective upon inspection by a Dutchwest,
Authorized Dealer. The customer must return the defective part or the
stove, with shipping prepaid, to the Authorized Dealer or pay for any
Authorized Dealer in-home travel fees or service charges for in-home
repair work. It is the dealer’s option whether the repair work will be
done in the customer’s home or in the dealer’s shop. If, upon inspec-
tion, the damage is found to be the fault of the manufacturer, repairs will
be authorized at no charge to the customer for parts and/or labor.
Any woodburning stove or part thereof that is repaired or re-
placed during the limited warranty period will be warranted under the
terms of the limited warranty for a period not to exceed the remaining
term of the original limited warranty or six (6) months, whichever is
longer.
8. CFM Specialty Home Products shall have no obligation to en-
hance or update any unit once manufactured.
IN NO EVENT SHALL CFM SPECIALTY HOME PRODUCTS BE
LIABLE FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES. ALL
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS, ARE LIMITED TO THE DURA-
TION OF THIS WRITTEN WARRANTY. THIS WARRANTY SUPER-
CEDES ALL OTHER ORAL OR WRITTEN WARRANTIES.
Some states do not allow the exclusion or limitations of inciden-
tial and consequential damages or limitations on how long an implied
warranty lasts, so the above limitations may not apply to you. This war-
ranty gives you specific rights and you may have other rights which vary
from state to state.
Limited 1 Year Warranty
How to Obtain Service
The following parts of the woodburning stove are warranted to be free
of defects in material and workmanship for a period of one year from
the date you receive it: The thermostat assembly, handles, glass door
panels, cement, and gasketing. Any of these items found to be defec-
tive will be repaired or replaced at no charge, upon the return of the part
If a defect is noted within the warranty period, the customer should con-
tact a Dutchwest Authorized Dealer or CFM Specialty Home Products if
the purchase was direct with the following information:
1. Name, address, and telephone number of the purchaser.
2. Date of purchase.
3. Serial number from the label on the back.
4. Nature of the defect or damage.
5. Any relevant information or circumstances, e.g., installation,
mode of operation when defect was noted.
with postage prepaid to a Dutchwest Authorized Dealer.
Any part repaired or replaced during the limited warranty period
will be warranted under the terms of the limited warranty for a period
not to exceed the remaining term of the original limited warranty or six
(6) months, whichever is longer.
A warranty claim will then start in process. CFM Specialty Home Prod-
ucts reserves the right to withhold final approval of a warranty claim
pending a visual inspection of the defect by authorized representatives.
Exclusions & Limitations
1. This warranty is transferable; however, proof of original retail
purchase is required.
2. This warranty does not cover misuse of the stove. Misuse
includes overfiring which will result if the stove is used in such a man-
ner as to cause one or more of the plates to glow red. Overfiring can
be identified later by warped plates and areas where the paint pig-
ment has burned off. Overfiring in enamel fireplaces is identified by
bubbling, cracking, chipping and discoloration of the porcelain enamel
finish. CFM Specialty Home Products offers no warranty on chipping of
enamel surfaces. Inspect your woodburning stove prior to accepting it
for any damage to the enamel.
3. This warranty does not cover misuse of the stove as described in
the Owner’s Guide, nor does it cover a stove which has been modified
unless authorized by a CFM Specialty Home Products representative in
writing. This warranty does not cover damage to the stove caused by
burning salt saturated wood, chemically treated wood, or any fuel not
recommended in the Owner’s Guide.
Please Record this Information
for Future Reference
Serial number: ________________________________
Purchase Date: _______________________________
Installation Date: ______________________________
Dealer: _____________________________________
___________________________________________
___________________________________________
Installer: ____________________________________
___________________________________________
___________________________________________
4. This warranty does not cover a stove repaired by someone other
than a Dutchwest Authorized Dealer.
5. Damage to the unit while in transit is not covered by this war-
ranty but is subject to a claim against the common carrier. Contact
Dutchwest Authorized Dealer from whom you purchased your stove
or CFM Specialty Home Products if the purchase was direct. (Do not
operate the stove as this may negate the ability to process the claim
with the carrier.)
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410 Admiral Blvd. • Mississauga, Ontario, Canada L5T 2N6 • 905-670-7777
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