Complete user’s manual
w w w.v techphones.com
Models: LS6195/
LS6195-13/LS6195-15/
LS6195-16/LS6195-17
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Table of contents
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i
Table of contents
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ii
Getting started
Parts checklist
Your telephone package contains the following items. Save your sales receipt and
original packaging in case it is necessary to ship your telephone for warranty service.
Handset
Telephone base
Telephone line cord
Telephone base power adapter
Battery compartment cover
Battery
Abridged user’s manual
Quick start guide
Quick start guide
Abridged user’s manual
To purchase replacement batteries or power adapters, visit our website at
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1
Getting started
Telephone base installation
Install the telephone base as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through
your telephone line, you must install a DSL filter between the telephone line cord
and the telephone wall jack. The filter prevents noise and caller ID problems caused
by DSL interference. Contact your DSL service provider for more information about
DSL filters.
Telephone wall jack
Electrical outlet
not controlled by
a wall switch
A DSL filter (not included)
is required if you have DSL
high-speed Internet service.
The DSL filter must be
plugged into the telephone
wall jack.
Telephone base
power adapter
Telephone line cord
Telephone base
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2
Getting started
Handset battery installation
Install the battery as shown below.
1. Insert the battery connector
securely into the socket, matching
the color-coded label.
2. Place the battery with the label
THIS SIDE UP facing up and the wires
inside the battery compartment.
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack
(2.4V Ni-MH)
/
Bloc-piles
:
WARNING
/
AVERTISSEMENT
:
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China Fabriqué en chine
Battery Pack
(2.4V Ni-MH)
/
Bloc-piles
:
/
WARNING
/
AVERTISSEMENT
:
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China Fabriqué en chine
/
3. Align the cover flat against the
battery compartment, then slide it
towards the center of the handset
until it clicks into place.
4. Charge the handset by placing it in the
telephone base. The CHARGE light is
on when the handset is charging.
CHARGE light
remains on
.
when charging.
•
•
If the handset will not be used for a long time, disconnect and remove the battery
to prevent possible leakage.
1 (800) 267-7377.
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3
Getting started
Handset battery charging
Once you have installed the battery, the screen indicates the battery status (see the
table below). If necessary, place the handset in the telephone base to charge the
battery. For best performance, keep the handset in the telephone base when not in
use. The battery is fully charged after 11 hours of continuous charging. See the table
on page 59 for battery operating times.
If the screen is blank or displays Put in charger, you need to charge the handset
without interruption for at least 30 minutes to give the handset enough charge to
use the telephone for a short time. When the battery is low, the handset displays
Low battery along with a flashing icon. If you are on a call in low battery mode,
the handset plays short beeps to alert you.
The following table summarizes the battery charge indicators and actions to take.
Battery indicators
Battery status
Action
The screen is blank, or
displays Put in charger and
flashes.
The battery has no or very
little charge. The handset
cannot be used.
Charge without interruption
(about 30 minutes).
The screen displays
Low battery and flashes.
The battery has enough
charge to be used for a
short time.
Charge without interruption
(about 30 minutes).
The screen displays
HANDSET X.
The battery is charged.
To keep the battery charged,
place it in the telephone
base when not in use.
If you place the handset in the telephone base without installing a battery, the
screen displays No battery.
After you install your telephone or power returns following a
Date: MM/DD/YY
power outage, the handset will prompt you to set the date and
time. For instructions, see Set date and time on page 13.
To skip setting the date and time, press OFF/CANCEL.
ECO
ANS ON
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4
Getting started
Telephone base layout
3x
•
Press to delete the playing message
(page 51).
•
•
Tap to play messages (page 51).
Tap to stop playing messages
(page 51).
2
•
Press to skip to the next message
(page 51).
4
•
Press to repeat the playing
message (page 51).
•
Press twice to play the
previous message
(page 51).
/VOL-
•
Tap to decrease the listening volume
during a call or message playback
(page 20 or page 51).
•
Press to make, answer or end a call
using the telephone base (pages 19
and 20).
•
•
•
Tap to decrease the telephone base
ringer volume when the phone is not in
use (page 11).
Tap to scroll down while in the
directory or caller ID log (page 32 or
page 39).
/VOL+
•
Tap to increase the listening volume
during a call or message playback
(page 20 or page 51).
Tap to delete digits while predialing
(page 19).
•
Tap to increase the telephone base
ringer volume when the phone is not
in use (page 11).
Dialing keys (0-9,
•
&
)
Press to enter numbers or characters.
•
Tap to scroll up while in the directory
or caller ID log (page 32 or page 39).
•
Press to answer an incoming call
(page 20).
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5
Getting started
Telephone base layout
/MUTE
1
•
•
•
•
Tap to review the directory when the
phone is not in use (page 32).
•
While reviewing a caller ID
log entry, press repeatedly
to add or remove 1 in front
of the telephone number
before dialing or saving it in
the directory (page 40).
When the telephone base is in the
directory, tap to return to idle mode.
During a call, tap to mute the
microphone (page 21).
•
Press and hold to set or
dial your voicemail number
(pages 15 and 23).
While the phone is ringing,
tap to silence the ringer
temporarily (page 21).
•
Press repeatedly to
show other dialing
options when
reviewing a caller ID
log entry (page 40).
CID/FLASH
•
•
•
Tap to review the caller ID log when
the phone is not in use (page 39).
•
Press to switch to tone dialing
during a call if you have pulse
service (page 22).
When the telephone base is in the
caller ID log, tap to return to idle mode.
Tap to answer another incoming call
during a call (page 21).
CHARGE light
•
On when the handset is
charging in the telephone base
(page 3).
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6
Getting started
Handset layout
/ /VOLUME
•
•
•
•
Press to review the directory when the phone is not in
use (page 32).
Press to scroll up while in a menu, or in the directory,
caller ID log or redial list.
While entering names or numbers, press to move the
cursor to the right.
During a call or message playback, press to increase the
listening volume (page 20 or page 51).
REDIAL/PAUSE
•
Press repeatedly to view the last 10 numbers dialed
(page 24).
•
While entering numbers, press and hold to insert a
dialing pause (pages 19, 30 and 33).
/FLASH
•
•
Press to make or answer a call (page 19 or page 20).
During a call, press to answer an incoming call when you
receive a call waiting alert (page 21).
1/
•
While reviewing a caller ID log entry, press repeatedly to
add or remove 1 in front of the telephone number before
dialing or saving it in the directory (page 40).
•
Press and hold to set or dial your voicemail number
(pages 15 and 23).
Dialing keys (0-9,
&
)
•
•
Press to enter numbers or characters.
Press to answer an incoming call (page 20).
•
Press to switch to tone dialing during a call if you have
pulse service (page 22).
•
•
Press to make or answer a call using the handset
speakerphone (pages 19 and 20).
During a call, press to switch between the handset
speakerphone and the handset earpiece (page 20).
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8
Getting started
Handset layout
CID/ /VOLUME
•
•
•
•
Press to review the caller ID log when the phone is not
in use (page 39).
Press to scroll down while in a menu, or in the directory,
caller ID log or redial list.
While entering names or numbers, press to move the
cursor to the left.
During a call or message playback, press to decrease
the listening volume (page 20 or page 51).
MENU/SELECT
•
•
Press to show the menu (page 10).
While in the menu, press to select an item or save an
entry or setting.
OFF/CANCEL
•
•
During a call, press to hang up (page 20).
While in a menu, press to return to the previous menu,
or press and hold to return to idle mode, without
making changes.
•
•
Press to delete digits while predialing (page 19).
While the phone is ringing, press to silence the ringer
temporarily (page 21).
•
Press and hold to erase the missed call indicator when
the phone is not in use (page 39).
•
•
Press repeatedly to display other dialing options when
reviewing a caller ID log entry (page 40).
Press and hold to set and turn on the quiet mode, or
turn it off (page 12).
INT
Press to start an intercom conversation or transfer a call
(page 27 or page 28).
•
MUTE/DELETE
•
•
During a call, press to mute the microphone (page 21).
While the phone is ringing, press to silence the ringer
temporarily (page 21).
•
•
While reviewing the redial list, directory or caller ID log,
press to delete an individual entry (page 24, page 34
and page 42 respectively).
While entering names or numbers, press to delete digits
or characters (page 19).
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9
Getting started
Using the menu
You can use the cordless handset to change your telephone settings.
In the ringers menu, you can select the ringer tones and adjust the ringer volume
for incoming calls.
In the settings menu, you can change the settings for LCD language, voicemail
number, voicemail indicators, key tone, home area code, dial mode and
auto answer.
Go to Answering system settings starting on page 43 for instructions on how to
modify the answering system settings.
To enter the handset menu:
1. Press MENU when the phone is not in use.
2. Press or until the screen displays the desired
feature menu.
3. Press SELECT to enter that menu.
• To return to the previous menu, press CANCEL.
• To return to idle mode, press and hold CANCEL.
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10
Telephone base settings
Handset ringer volume
You can set the ringer volume or turn the ringer off on each handset. When the
ringer is off, the handset displays
and Ringer off.
1. Press MENU when the handset is not in use.
2. Press or to scroll to Ringers, then press SELECT.
3. Press SELECT to choose Ringer volume.
4. Press or to sample each volume level.
Ringers
ECO
ANS ON
Ringer volume
5. Press SELECT to save your selection and return to the
previous menu. You hear a confirmation tone.
ECO
ANS ON
The ringer volume also determines the ringer volume for
intercom calls. When the ringer is set to off, that handset is
silenced for all incoming calls except paging tone.
Volume:
ECO
ANS ON
Telephone base ringer volume
Tap q/VOL- or p/VOL+ on the telephone base to adjust
the ringer volume when the phone is not in use.
When you set the ringer volume to zero, the base ringer is
off and the system announces, “Base ringer is off.” and the
telephone base displays Ringer off.
Volume:
Ringer tone
ANS
ON
10:01AM
12/08
You can choose from different ringer tones for
each handset.
9
1. Press MENU when the handset is not in use.
Ringer tone
2. Press or to scroll to Ringers, then press SELECT.
3. Press or to scroll to Ringer tone, then press SELECT.
4. Press or to sample each ringer tone.
ECO
ANS ON
Tone: 1
5. Press SELECT to save your selection and return to the
previous menu. You hear a confirmation tone.
ECO
ANS ON
If you turn off the ringer volume, you will not hear ringer
tone samples.
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11
Telephone settings
Quiet mode
You can turn on the quiet mode for a period of time (1-12 hours). During this period,
all tones (except paging tone) and call screening are muted.
When you turn on the quiet mode, the answering system turns on automatically.
When the quiet mode duration expires, the answering system remains on.
To set the quiet mode duration:
1. Press and hold
when the handset is not in use.
Quiet: __ hours
[1-12]
2. The handset displays Quiet: __ hours. Use the dialing keys
ECO
to enter the desired duration (01-12).
3. Press SELECT to confirm and return to idle. You hear
a confirmation tone. The handset displays Quiet mode on,
ANS ON and . The telephone base displays Quiet mode
on and ANS ON.
Quiet: 10 hours
[1-12]
ECO
To turn off the quiet mode:
Press and hold
when the handset is not in use. The handset
Quiet mode on
displays Quiet mode off briefly and then returns to idle.
ECO
ANS ON
10:01AM
08/20
•
If you change the settings of the ringer tone, handset ringer
volume or telephone base ringer volume while the quiet mode
is on, you can still hear the samples of them.
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12
Telephone settings
Set date and time
The answering system announces the date and time of each message prior to
playing it. Before using the answering system, set the date and time as follows. If
you subscribe to caller ID service, the day, month and time are set automatically
with each incoming call. However, the year must be correct so that the day of the
week can be calculated from the caller ID information.
1. Press MENU when the handset is not in use.
Set date/time
2. Press or to scroll to Set date/time, then press SELECT.
ECO
ANS ON
3. Press or to select the month then press SELECT, or use
the dialing keys to enter a two-digit number (01-12).
4. Press or to select the date then press SELECT, or use the
Date: MM/DD/YY
dialing keys to enter a two-digit number (01-31).
ECO
ANS ON
5. Press or to select the year then press SELECT, or use the
dialing keys to enter a two-digit number (00-99) then
press SELECT.
Time: HH/MM --
6. Press or to select the hour then press SELECT, or use the
dialing keys to enter a two-digit number (01-12).
ECO
ANS ON
7. Press or to select the minute then press SELECT, or use
the dialing keys to enter a two-digit number (00-59).
8. Press or to select AM or PM.
9. Press SELECT to save the settings and return to the previous menu. You hear a
confirmation tone.
•
•
If the date and time are not set when a message is recorded, the system
announces, “Time and date not set,” before each message plays.
The telephone plays two beeps if you enter an invalid number.
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13
Telephone settings
LCD language
You can select a language (English, French or Spanish) to be used in all handset
screen displays.
1. Press MENU when the handset is not in use.
Settings
2. Press or to scroll to Settings, then press SELECT.
ECO
ANS ON
3. Press SELECT to select LCD language.
4. Press or to scroll to English, Français or Español
then press SELECT.
LCD language
• The handset displays Set English? when you
ECO
ANS ON
select English.
• The handset displays Set Francais? when you
select Français.
English
• The handset displays Set Espanol? when you
ECO
ANS ON
select Español.
5. Press SELECT to your selection. Then the handset returns to
the previous menu. You hear a confirmation tone.
•
•
If you accidentally set the LCD language to Spanish or French, press MENU and
then enter 364 on the handset when not in use.
If you accidentally set the LCD language to Spanish or French while the
handset is on a call, press MENU and then enter 364 . Then press OFF to
exit the menu.
Base LCD language
You can select a language (English, French or Spanish) to be used in the
telephone base screen displays.
1. Press MENU when the telephone base is not in use.
Settings
2. Press or to scroll to Settings, then press SELECT.
ECO
ANS ON
3. Press or to scroll to Base LCD lang, then press SELECT.
4. Press or to scroll to English, Français or Español then
press SELECT.
Base LCD lang
• The handset displays Set English? when you
select English.
ECO
ANS ON
• The handset displays Set Francais? when you
select Français.
English
• The handset displays Set Espanol? when you
select Español.
ECO
ANS ON
5. Press SELECT to your selection. Then the handset returns to
the previous menu. You hear a confirmation tone.
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14
Telephone settings
Voicemail number
If you subscribe to voicemail service offered by your telephone service provider,
you can save the voicemail number to 1/ for easy access. The voicemail number
is shared by the handset and the telephone base. When you want to retrieve
voicemail messages, press and hold 1/ . Contact your telephone service provider
for more information and assistance about using your voicemail service.
To set the voicemail number:
1. Press and hold 1/ when the phone is not in use.
2. Use the dialing keys to enter the voicemail number
(up to 30 digits).
• Press DELETE to erase a digit.
• Press and hold DELETE to erase all digits.
• Press or to move the cursor to the left or to
the right.
Voicemail #
• Press and hold PAUSE to insert a dialing pause
ECO
ANS ON
(a P appears).
3. Press SELECT to save. Then the handset dials the saved
Voicemail #
voicemail number.
_
-OR-
ECO
ANS ON
1. Press MENU when the handset is not in use.
2. Press or to scroll to Settings, then press SELECT.
3. Press or to scroll to Voicemail #, then press SELECT.
4. Use the dialing keys to enter the voicemail number (up to 30 digits).
• Press DELETE to erase a digit.
• Press and hold DELETE to erase all digits.
• Press or to move the cursor to the left or to the right.
• Press and hold PAUSE to insert a dialing pause (a P appears).
5. Press SELECT to save. The handset displays VM # saved and then returns to
the previous menu. You hear a confirmation tone.
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15
Telephone settings
Clear voicemail indicators
If you subscribe to voicemail service offered by your telephone service provider,
New voicemail and
display on the handset and the telephone base when you
have new voicemail messages. Contact your telephone service provider for more
information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the
handset and the telephone base turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is new
voicemail but there are none (for example, when you have accessed your voicemail
while away from home). Clearing the voicemail waiting indicator only turns off the
indicators; it does not delete your voicemail messages. As long as you have new
voicemail messages, your telephone service provider continues to send the signal to
turn on the indicators.
To manually turn off the new voicemail indicators:
1. Press MENU when the handset is not in use.
Reset VM Icon?
2. Press or to scroll to Settings, then press SELECT.
3. Press or to scroll to Clr voicemail, then press SELECT.
ECO
ANS ON
The handset displays Reset VM Icon?
4. Press SELECT to confirm and return to the previous menu.
Clr voicemail
You hear a confirmation tone.
ECO
ANS ON
Your telephone service provider may alert you of new
messages with a stutter (broken) dial tone. Contact your
telephone service provider for details.
Key tone
You can turn the key tone on or off for each handset. If you turn the key tone off,
there are no beeps when you press the handset keys.
1. Press MENU when the handset is not in use.
Key tone
2. Press or to scroll to Settings, then press SELECT.
ECO
ANS ON
3. Press or to scroll to Key tone, then press SELECT.
4. Press or to choose Key tone:On or Key tone:Off.
Key tone:On
5. Press SELECT to save your selection. Then the handset
returns to the previous menu. You hear a confirmation tone.
ECO
ANS ON
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16
Telephone settings
Home area code
If you dial your local calls using only seven digits (area code not required), you can
program your home area code so that when you receive a call within your local
area, the telephone number is automatically stored without the area code in the
caller ID log.
1. Press MENU when the handset is not in use.
Home area code
2. Press or to scroll to Settings, then press SELECT.
ECO
ANS ON
3. Press or to scroll to Home area code, then
press SELECT.
4. Use the dialing keys to enter a three-digit home area code.
• Press DELETE to delete a digit.
Home area code
___
ECO
ANS ON
• Press and hold DELETE to delete all digits.
5. Press SELECT to save your selection. Then the handset
returns to the previous menu. You hear a confirmation tone.
If, in the future, your telephone service provider requires you to dial the area code
when making a local call, or, if you move to a location that requires it, delete the
home area code you have already programmed, following the steps above. After you
have deleted the home area code, _ _ _ appears.
Dial mode
The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service,
you must change the dial mode to pulse dialing before using the telephone to
make a call.
1. Press MENU when the handset is not in use.
Dial mode
2. Press or to scroll to Settings, then press SELECT.
3. Press or to scroll to Dial mode, then press SELECT.
4. Press or to choose Touch-tone or Pulse.
ECO
ANS ON
Touch-tone
5. Press SELECT to save your selection. Then the handset
returns to the previous menu. You hear a confirmation tone.
ECO
ANS ON
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17
Telephone settings
Auto answer
You can turn on or off the auto answer feature for your handset. If you turn the auto
answer feature on, the handset automatically answers an incoming call whenever
you pick up the handset from the telephone base.
1. Press MENU when the handset is not in use.
Auto Answer
2. Press or to scroll to Settings, then press SELECT.
ECO
ANS ON
3. Press or to scroll to Auto Answer, then press SELECT.
4. Press or to choose On or Off.
On
5. Press SELECT to save your selection. Then the handset
returns to the previous menu. You hear a confirmation tone.
ECO
ANS ON
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18
Telephone operation
Make a call
Using the handset:
1. Press
or
on the handset.
2. When you hear a dial tone, dial the number.
•
•
The handset shows the elapsed time as you talk
(in hours, minutes and seconds).
While entering numbers, press and hold PAUSE to
insert a dialing pause (a P appears).
Using the telephone base:
1. Press
2. When you hear a dial tone, dial the number.
on the telephone base.
•
The telephone base shows the elapsed time as you talk
(in hours, minutes and seconds).
Predial a call
Using the handset:
1. Enter the telephone number.
• Press DELETE or CANCEL to make corrections.
2. Press
or
to dial.
•
•
The handset shows the elapsed time as you talk (in hours, minutes and seconds).
While entering numbers, press and hold PAUSE to insert a dialing pause
(a P appears).
•
The handset displays Unable to call if you predial a number while your telephone
line is in use.
Using the telephone base:
1. Enter the telephone number.
• Press q/VOL- to make corrections.
2. Press
to dial.
•
The telephone base shows the elapsed time as you talk (in hours, minutes and
seconds).
•
The telephone base displays Unable to call if you predial a number while your
telephone line is in use.
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19
Telephone operation
Answer a call
Using the handset:
• Press
or
or any dialing key (0-9,
or ).
-OR-
• Pick up the handset from the telephone base when the auto answer feature is
turned on.
Using the telephone base:
• Press
or any dialing key (0-9,
or ).
End a call
Using the handset:
• Press OFF on the handset or put the handset back in the telephone base.
Using the telephone base:
• Press
.
Handset speakerphone
When the handset is on a call, press
to switch between
the speakerphone and the handset earpiece.
When the speakerphone is active, the handset
displays Speaker.
Volume control
Using the handset:
During a call, press /VOLUME or /VOLUME to adjust the listening volume.
Using the telephone base:
During a call, tap q/VOL- or p/VOL+ to adjust the listening volume.
•
•
The handset earpiece and speakerphone volume settings are independent.
When the volume reaches the minimum or maximum setting, you hear two beeps.
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20
Telephone operation
Mute
The mute function allows you to hear the other party but the
other party cannot hear you.
Muted
ECO
ANS ON
• During a call, press MUTE on the handset or tap MUTE on
the telephone base. The screen displays Muted until the
mute function is turned off.
Microphone on
• Press MUTE on the handset or tap MUTE on the telephone
base to resume the conversation. The screen briefly displays
Microphone on.
ECO
ANS ON
Call waiting
When you subscribe to call waiting service from your telephone service provider,
you hear an alert tone if someone calls while you are already on a call.
• Press FLASH on the handset or tap FLASH on the telephone base to put the
current call on hold and take the new call.
• Press FLASH on the handset or tap FLASH on the telephone base at any time
to switch back and forth between calls.
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer of the handset
or the telephone base without disconnecting the call. The next call rings normally at
the preset volume.
To silence the handset ringer:
• Press OFF or MUTE on the handset, then
displays and
Ringer muted
Ringer muted displays briefly.
ECO
ANS ON
To silence the telephone base ringer:
• Press MUTE or q/VOL- on the telephone base.
The handset and the telephone base ring when there is an incoming call unless the
ringer volume of that device is turned off.
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21
Telephone operation
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone
dialing temporarily during a call. This is useful if you need to send touch-tone
signals to access your telephone banking or long distance services.
1. During a call, press
on the handset or
on the telephone base.
2. Use the dialing keys to enter the number you wish to dial. The telephone sends
touch-tone signals. It automatically returns to pulse dialing mode after you end
the call.
Chain dialing
Use this feature to initiate a dialing sequence from numbers stored in the directory,
caller ID log or redial list while you are on a call using the handset.
Chain dialing can be useful if you wish to access other numbers (such as bank
account numbers or access codes) from the directory, caller ID log or redial list.
To access a number from the directory while on a call with the handset:
1. Press MENU.
2. Press SELECT to select Directory.
3. Press or to scroll to the desired entry.
4. Press SELECT to dial the displayed number.
To access a number from the caller ID log while on a call with the handset:
1. Press MENU.
2. Press or to scroll to Caller ID log, then press SELECT.
3. Press or to scroll to the desired entry.
4. Press SELECT to dial the displayed number.
To access a number from the redial list while on a call with the handset:
1. Press REDIAL to enter the redial list.
2. Press , or REDIAL repeatedly to browse to the desired entry.
3. Press SELECT to dial the displayed number.
Press CANCEL to exit the directory, caller ID log or redial list when you are on
a call.
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22
Telephone operation
Check voicemail
Press and hold 1/ on the handset or 1 on the telephone base to dial your stored
voicemail number.
See Voicemail number on page 15 to set your voicemail number.
Find handset
This feature helps you find the misplaced handset.
To start the paging tone:
• Press /FIND HANDSET at the bottom of the
telephone base when not in use. The handset rings
and all screens display Paging
.
**
**
To stop the paging tone:
• Press /FIND HANDSET at the bottom of the
telephone base.
-OR-
• Press
) on the handset.
-OR-
• Place the handset in the telephone base.
,
, CANCEL or any dialing key (0-9,
or
Press MUTE to turn off the ringer of that handset. Its screen shows Ringer muted
and
.
Website
Use this feature to view the VTech website address.
Web address
1. Press MENU when the handset is not in use.
ECO
ANS ON
2. Press or to highlight Web address, then press SELECT.
The screen displays the website address.
ECO
ANS ON
.com
ECO
ANS ON
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23
Telephone operation
Redial
Each handset stores the last 10 telephone numbers dialed (up to 30 digits). When
there are already 10 entries, the oldest entry is deleted to make room for the
new entry.
To review and dial a redial number:
1. Press REDIAL when the phone is not in use.
Redial #2/5
800-595-9511
2. Press , or REDIAL repeatedly to browse until the desired
ECO
entry displays.
ANS ON
3. Press
-OR-
or
to dial.
1. Press
or
.
2. Press REDIAL when the phone is not in use.
3. Press , or REDIAL repeatedly to browse until the desired entry displays.
4. Press SELECT to dial.
To delete a redial number:
• While the handset displays the desired number, press DELETE to delete the
number from the redial memory. You hear a confirmation tone.
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24
Telephone operation
Transfer a call
While on an outside call, you can transfer the call from one system device
to another.
To transfer a call from the handset:
1. During a call, press MENU.
Transfer
2. Press or to scroll to Transfer, then press SELECT.
• If you have only one handset, the outside call is put on
ECO
ANS ON
ANS ON
ANS ON
hold and your handset shows Calling base briefly, then
displays Transferred.
Calling base
• If you have more than one handset, use the dialing keys
to enter a destination device number (7 for the telephone
base, or 1 to 5 for HANDSET 1 to HANDSET 5). The
outside call is put on hold and your handset shows
Calling HS X or Calling base briefly, then
ECO
Transferred
displays Transferred.
ECO
3. The destination device rings and shows Incoming call.
To answer the call, press
on the telephone base or
press or any dialing key (0-9, or ) on the
destination handset.
,
Speaker 00:00:07
To transfer a call from the telephone base:
ANS
ON
10:01AM
9
12/08
• Pick up the handset from the telephone base.
•
•
If the destination handset is out of range, your handset shows Unable to call and
then automatically returns to the external call.
If the destination device does not answer the transferring call within 30 seconds,
the call will be reverted to the originating handset. If you do not press
,
or
any dialing key (0-9, or ) on the handset to reconnect the outside call within
30 seconds, the call ends automatically.
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25
Multiple handset use
Join a call in progress
You can use two system devices at a time on an outside call. You can buy
additional expansion handsets (LS6005/LS6005-13/LS6005-15/LS6005-16/
LS6005-17) for this telephone base. You can register up to five handsets to the
telephone base.
To join a call:
• When a device is already on a call, press
the telephone base to join the call.
or
on another handset or
on
• To exit the call, press OFF on the handset or place it back in the telephone base,
or press
on the telephone base. The call continues until the other device
hangs up.
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26
Multiple handset use
Intercom
Use the intercom feature for conversations between the handset and another
system device.
1. Press INT on the handset when not in use.
Intercom
• If you have only one handset, the handset displays
ECO
ANS ON
Calling base. The telephone base displays
HS 1 is calling.
• If you have more than one handset, use the dialing
Intercom
keys to enter a destination device number (7 for
the telephone base, or 1 to 5 for HANDSET 1 to
HANDSET 5). The handset displays Calling HS X or
Calling base. The destination device displays
ANS
ON
10:01AM
9
12/08
HS X is calling.
2. To answer the intercom call at the telephone base, press
or any dialing key
(0-9,
or ). Both devices now show Intercom.
-OR-
To answer the intercom call with the destination handset, press
dialing key (0-9, or ).
3. To end the intercom press OFF on the handset or places the handset back in the
,
or any
telephone base, or press
on the telephone base. Both devices display
Intercom ended.
•
•
You can cancel the intercom call before it is answered by pressing OFF.
If the destination device does not answer the intercom call within 100 seconds,
or if it is out of range, on a call, or accessing the answering system, your handset
displays Unable to call and then returns to idle mode.
•
•
You can press MUTE on the telephone base to temporarily silence the
intercom ringer.
Two pairs of intercom calls can be established at a time.
Answer an incoming call during an intercom call
If you receive an outside call during an intercom call, there is an alert tone.
• To answer the call, press on the handset, or press
base. The intercom call ends automatically.
twice on the telephone
• To end the intercom call without answering the outside call, press OFF on the
handset, or press
on the telephone base. The intercom call ends and the
telephone continues to ring.
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27
Multiple handset use
Call transfer using intercom
Use the intercom feature to transfer an outside call on the handset to another
system device.
1. During a call, press INT on the handset.
• If you have only one handset, the handset displays Calling base. The
telephone base displays HS 1 is calling.
• If you have more than one handset, use the dialing keys to enter a destination
device number (7 for the telephone base, or 1 to 5 for HANDSET 1 to
HANDSET 5). The handset displays Calling HS X or Calling base. The
destination device displays HS X is calling.
2. To answer the intercom call at the telephone base, press
or any dialing key
(0-9,
or ).
-OR-
To answer the intercom call with the destination handset, press
dialing key (0-9, ).
,
or any
or
3. The outside call is now on hold and both system devices display Intercom. You
can have a private conversation with the destination device.
4. From this intercom call, you have the following options:
• You can let the destination system device join you on the outside call in a
three-way conversation. Press and hold INT on the handset.
• You can transfer the call. Press OFF, or place your handset back in the
telephone base. Your handset displays Transferred. The destination system
device then automatically connects to the outside call.
• You can press INT on the handset to switch between the outside call
(Outside call displays) and the intercom call (Intercom displays).
• To end the intercom call, press OFF or
on the handset, or press
on the
telephone base. The outside call continues until both devices hang up.
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28
Directory
About the directory
The directory stores up to 50 entries with up to 30 digits for each phone number
and 15 characters for each name.
• Directory entries are shared by the handset and the telephone base. Any
modifications made on one device apply to all system devices.
• When you access the directory without records, the screen
Directory empty
shows Directory empty.
• When the directory is full and you try to save an entry, the
ECO
ANS ON
screen shows Directory full.
• When you try to save an entry already stored in the directory,
Directory full
the screen shows Number repeated.
• Only one system device can review the directory at a time.
When a device tries to enter the directory while another
device is already in it, Not available displays.
ECO
ANS ON
Number repeated
ECO
ANS ON
Not available
ECO
ANS ON
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29
Directory
Add a directory entry
1. Press MENU when the phone is not in use.
2. Press or to scroll to Directory, then press SELECT.
3. Press SELECT to choose Add contact.
Directory
ECO
ANS ON
4. When Enter number displays, use the dialing keys to enter a
number (up to 30 digits).
Add contact
• Press or to move the cursor to the left or right.
• Press DELETE to erase a digit.
ECO
ANS ON
• Press and hold DELETE to erase all digits.
Enter number
• Press and hold PAUSE to enter a dialing pause
800-595-9511
_
(a P appears).
ECO
ANS ON
-OR-
Copy a number from the redial list by pressing REDIAL. Then
press , or REDIAL repeatedly to find the desired number.
Press SELECT to copy the number.
Enter name
Linda Jones
_
ECO
ANS ON
5. Press SELECT to move on to the name.
6. When Enter name displays, use the dialing keys to enter
a name (up to 15 characters). Each time you press a key,
the character on that key appears. Additional key presses
produce other characters on that key. Press the key
repeatedly until the desired character appears. The first
character of every word is capitalized.
Saved
ECO
ANS ON
• Press or to move the cursor to the left or right.
• Press 0 to add a space.
• Press DELETE to erase a character.
• Press and hold DELETE to erase all characters.
7. Press SELECT to save. The handset displays Saved and then returns to the
previous menu. You hear a confirmation tone.
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30
Directory
Add a directory entry
-OR-
1. Use the dialing keys to enter a number (up to 30 digits) when
the phone is not in use. Press SELECT. The handset displays
Enter number.
800-595-9511
NEW
ANS ON
ECO
10:01AM
8/20
• Press or to move the cursor to the left or right.
• Press DELETE to erase a digit.
Enter number
800-595-9511
_
• Press and hold DELETE to erase all digits.
ECO
ANS ON
• Press and hold PAUSE to enter a dialing pause
(a P appears).
-OR-
Enter name
Linda Jones
_
Copy a number from the redial list by pressing REDIAL. Then
,
or REDIAL repeatedly to find the desired number. Press
ECO
ANS ON
SELECT to copy the number.
2. Press SELECT to move on to the name.
Saved
3. When Enter name displays, use the dialing keys to enter
a name (up to 15 characters). Each time you press a key,
the character on that key appears. Additional key presses
produce other characters on that key. Press the key
ECO
ANS ON
repeatedly until the desired character appears. The first character of every word
is capitalized.
• Press or to move the cursor to the left or right.
• Press 0 to add a space.
• Press DELETE to erase a character.
• Press and hold DELETE to erase all characters.
4. Press SELECT to save. The handset displays Saved and you hear a
confirmation tone.
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31
Directory
Review directory entries
Directory entries appear alphabetically.
1. Press
on the handset or tap on the telephone base
Entries in DIR
XXX
when the phone is not in use. The screen displays
Entries in DIR XXX for a few seconds, then displays the first
ECO
ANS ON
entry in the directory.
2. Press or on the handset or tap or on the telephone
base to browse through the directory.
Jennifer
800-595-9511
-OR-
ECO
ANS ON
1. Press MENU when the phone is not in use.
2. Press or to scroll to Directory, then press SELECT.
3. Press or to scroll to Review, then press SELECT.
Entries in DIR
XXX
4. The handset displays Entries in DIR XXX for a few
ANS
ON
9
seconds. Press or to browse through the directory.
If the telephone number in the directory exceeds 15 digits,
- appears after the 14th digit, and then the remaining digits
appear beginning with - , alternately.
Jennifer
800-595-9511
ANS
ON
9
Alphabetical search
You can only perform an alphabetical search on the handset.
1. Press
on the handset when the phone is not in use.
-OR-
i. Press MENU when the phone is not in use.
ii. Press or to scroll to Directory, then press SELECT.
iii. Press or to scroll to Review, then press SELECT.
2. Use the dialing keys to enter the letter associated with the name. For example, if
you have the entries named Jennifer, Jessie, Kevin and Linda in your directory,
press 5 (JKL) once to see Jennifer (when Jennifer displays, press to see
Jessie), twice to see Kevin, or three times to see Linda. If there is no name
entry matching your search, the last entry you browsed displays on the screen. If
necessary, press or to browse.
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32
Directory
Dial a directory entry
1. Search for the desired entry in the directory (see Review directory entries or
Alphabetical search on page 32).
2. To dial the displayed entry on the cordless handset, press
-OR-
or
.
To dial the displayed entry on the telephone base, press
.
Edit a directory entry
1. Search for the desired entry in the directory (see Review
Edit number
directory entries or Alphabetical search on page 32).
800-595-9511
_
2. When the desired entry displays, press SELECT. The
ECO
ANS ON
handset displays Edit number.
3. Use the dialing keys to edit the name.
• Press or to move the cursor to the left or right.
• Press DELETE to erase a digit.
Edit name
ECO
ANS ON
ANS ON
ANS ON
• Press and hold DELETE to erase all digits.
• Press and hold PAUSE to enter a dialing pause
Linda Jones
_
(a P appears).
4. Press SELECT. The handset displays Edit name. Use the
ECO
dialing keys to edit the number.
• Press or to move the cursor to the left or right.
• Press DELETE to erase a character.
Saved
• Press and hold DELETE to erase all characters.
ECO
5. Press SELECT to save the entry. The handset
displays Saved and then the revised entry. You hear a
confirmation tone.
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33
Directory
Delete a directory entry
1. Search for the desired entry in the directory (see Review
Delete contact?
800-595-9511
directory entries or Alphabetical search on page 32).
ECO
ANS ON
2. Press DELETE on the handset. The handset displays
Delete contact?
3. Press SELECT to confirm. The handset displays Deleting...
and then Contact deleted. The handset returns to the
previous menu and you hear a confirmation tone.
Deleting...
ECO
ANS ON
Contact deleted
ECO
ANS ON
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34
Directory
Speed Dial
You can copy nine of your directory entries to the speed dial locations (0 and 2-9)
so that you can dial these numbers more quickly. The speed dial entries are
shared by all devices. Changes made to the speed dial entries on one handset
apply to all devices.
Assign a speed dial slot
Directory
1. Press MENU when the phone is not in use.
2. Press or to scroll to Directory, then press SELECT.
ECO
ANS ON
3. Press or to scroll to Speed dial, then press SELECT.
4. Press or , or a dialing key (0 or 2-9) to choose the desired
Speed dial
speed dial location.
5. Press SELECT to show the directory.
6. Press or to browse to the desired entry.
-OR-
ECO
ANS ON
0:<unassigned>
Use the alphabetical search to find the desired entry
(page 32).
ECO
ANS ON
7. Press SELECT to save. The name (up to 12 characters)
appears in the selected speed dial location.
0:Jennifer
If the directory is empty when you press SELECT in Step 5, the
handset shows Directory empty.
ECO
ANS ON
Reassign a speed dial slot
1. Press MENU when the phone is not in use.
2. Press or to scroll to Directory, then press SELECT.
3. Press or to scroll to Speed dial, then press SELECT.
4. Press or , or a dialing key (0 or 2-9) to choose an occupied speed dial
location.
5. Press SELECT twice to choose Reassign SD.
6. Press SELECT to show the directory.
7. Press or to browse to the desired entry.
-OR-
Use the alphabetical search to find the desired entry (see page 32).
8. Press SELECT to save. You hear a confirmation tone.
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35
Directory
Dial a speed dial number
Using the handset:
• When the phone is not in use, press and hold a
dialing key (0 or 2-9) to dial the number stored in the
corresponding location.
Phone
0:00:01
800-595-9511
ECO
ANS ON
10:01AM
8/20
When the speed dial location is empty, the handset shows the
speed dial list. See Assign a speed dial slot on page 35 to
add a new entry.
Using the telephone base:
• When the phone is not in use, press and hold a
Speaker 0:00:01
800-595-9511
dialing key (0 or 2-9) to dial the number stored in the
corresponding location.
ANS
ON
10:01AM
9
12/08
Delete a speed dial entry
1. Press MENU when the phone is not in use.
Directory
2. Press or to scroll to Directory, then press SELECT.
3. Press or to scroll to Speed dial, then press SELECT.
ECO
ANS ON
4. Press or , or a dialing key (0 or 2-9) to choose the desired
speed dial location.
Speed dial
5. Press DELETE.
ECO
ANS ON
-OR-
Press SELECT twice. Press or to scroll to Clear SD,
then press SELECT.
Clear SD #X?
6. When the handset displays Clear SD #X?, press SELECT.
ECO
ANS ON
You hear a confirmation tone.
Deleting the speed dial entries does not affect the entries in
the directory.
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36
Caller ID
About caller ID
This product supports caller ID services offered by most telephone service
providers. Depending on your service subscription, you may see the caller’s
number, or the caller’s name and number that are sent by your telephone service
provider after the first or second ring. Caller ID allows you to see the name, number,
date and time of calls.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of the caller
before answering the call, even while on another call.
It may be necessary to change your telephone service to use this feature. Contact
your telephone service provider if:
• You have both caller ID and call waiting, but as separate services (you may need
to combine these services).
• You have only caller ID service, or only call waiting service.
• You do not subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services may not be available in
all areas.
This product can provide information only if both you and the caller are in areas
offering caller ID service and if both telephone service providers use compatible
equipment. The time and date, along with the call information, are from the
telephone service provider.
Caller ID information may not be available for every incoming call. Callers may
intentionally block their names and/or telephone numbers. To view caller ID log
entries with numbers between 16 and 24 digits, you must save the entry to the
directory (see page 41).
You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to caller ID or combined caller ID with
call waiting service.
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37
Caller ID
Caller ID log
If you subscribe to caller ID service, information about each caller will appear after
the first or second ring. If you answer a call before the caller’s information appears,
it will not be saved in the caller ID log.
• The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the
phone number and 15 characters for the name. If the phone number has more
than 15 digits, only the last 15 digits appear. If the name has more than
15 characters, only the first 15 characters are shown and saved in the
caller ID log.
• Caller ID log entries are shared by all system devices. Any modifications made
on one handset apply to all.
• You can review, redial, and copy an entry into the directory.
• Entries appear in reverse chronological order.
• When the caller ID log is full, the oldest entry is deleted to make room for new
incoming call information.
• XX missed calls shows when there are new caller ID log entries that have not
been reviewed.
• Call log empty shows when you access the caller ID log without records.
• Only one system device can review the caller ID log at a time. If a system device
tries to enter the caller ID log while another system device is already in it, its
screen displays Not available.
Memory match
If the incoming telephone number matches the last seven digits of a telephone
number in your directory, the name that appears on the screen matches the
corresponding name in your directory.
For example, if Mike Smith calls, his name appears as Mike if this is how you
entered it into your directory.
The number shown in the caller ID log will be in the format sent by the telephone
service provider. The telephone service provider usually delivers 10-digit phone
numbers (area code plus telephone number). If the phone number of the caller does
not match a number in your directory, the name will appear as it is delivered by the
telephone service provider.
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38
Caller ID
Missed call indicator
When there are calls that have not been reviewed in the
caller ID log, the screens display XX missed calls. When you
have reviewed all the missed calls, the missed call indicator
goes away.
6 missed calls
ECO
ANS ON
10:01AM
8/20
Each time you review a caller ID log entry marked NEW on the
handset or NEW on the telephone base, the number of missed
calls decreases by one.
Mike Smith
800-595-9511
NEW
ECO
ANS ON
10:01AM
8/20
If you do not want to review the missed calls one by one,
press and hold CANCEL on the handset when not in use
to clear the missed call indicator. All the entries are then
considered old and kept in the caller ID log.
6 missed calls
ANS
ON
10:01AM
9
12/08
Review the caller ID log
Mike Smith
Review the caller ID log to find out who called, to return
the call, or to copy the caller’s name and number into
your directory.
800-595-9511
NEW
ANS
ON
10:01AM
9
12/08
1. Press CID on the handset or tap CID on the telephone
base when the phone is not in use. The screen displays
Entries in CID XXX for a few seconds.
Caller ID log
2. Press or on the handset or tap or on the telephone
base to browse.
ECO
ANS ON
-OR-
Review
1. Press MENU on the handset when the phone is not in use.
2. Press or to scroll to Caller ID log, then press SELECT.
ECO
ANS ON
3. Press SELECT to choose Review. Then the handset
displays Entries in CID XXX for a few seconds.
Entries in CID
XXX
4. Press or to browse. You hear a double beep when the list
reaches the beginning or end of the caller ID log.
ECO
ANS ON
Entries in CID
XXX
ANS
ON
10:01AM
12/08
9
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39
Caller ID
View dialing options
Although the caller ID log entries received have 10 digits (the area code plus the
seven-digit number), in some areas, you may need to dial only the seven digits, or 1
plus the seven digits, or 1 plus the area code plus the seven digits. You can change
the number of digits that you dial from the caller ID log and store the new number to
the directory.
While reviewing the caller ID log, press
1-800-595-9511
(pound key) on the handset or
(pound key) on the
595-9511
1-595-9511
Press
telephone base repeatedly to display different dialing
options for local and long distance numbers before
dialing or saving the telephone number in
the directory.
800-595-9511
1-800-595-9511
800-595-9511
Press 1
Press 1 repeatedly if you need to add or remove 1 in
front of the telephone number before dialing or saving Press 1
it in the directory.
1-595-9511
595-9511
When the number is displayed in the correct format for
dialing, press
or
on a handset, or
on the telephone base to dial.
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40
Caller ID
Dial a caller ID log entry
1. Search for the desired caller ID log entry (see Review the caller ID log on
page 39).
2. When the desired entry displays, press
telephone base to dial.
or
on a handset, or
on the
Save a caller ID log entry to the directory
1. Use the handset to search for the desired caller ID log entry
Mike Smith
(see Review the caller ID log on page 39).
800-595-9511
NEW
2. When the desired entry displays, press SELECT. Then the
ECO
ANS ON
handset displays Edit number.
10:01AM
8/20
3. Use the dialing keys to edit the number.
Edit number
• Press or to move the cursor to the left or right.
• Press DELETE to backspace and erase a digit.
• Press and hold DELETE to erase the entire entry.
800-595-9511
_
ECO
ANS ON
• Press and hold PAUSE to insert a dialing pause
Edit name
(a P appears).
ECO
4. Press SELECT to move to the name. The handset displays
ANS ON
Edit name.
5. Use the dialing keys to add or edit the name.
• Press or to move the cursor to the left or right.
• Press DELETE to erase a character.
Mike Smith
_
ECO
ANS ON
• Press and hold DELETE to erase all characters.
6. Press SELECT when done and the handset shows Saved.
Saved
•
If the new directory has the same number as an existing
directory entry, the handset displays Number repeated and
returns to previous screen.
ECO
ANS ON
•
When you try to save a caller ID entry without any caller ID
information, the handset displays Unable to save.
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41
Caller ID
Delete caller ID log entries
To delete one entry:
1. Search for the desired caller ID log entry (see Review the
Del all calls
caller ID log on page 39).
ECO
ANS ON
2. Press DELETE on the handset to delete the displayed entry.
To delete all entries:
Delete all?
1. Press MENU when the phone is not in use.
2. Press or to scroll to Caller ID log, then press SELECT.
3. Press or to scroll to Del all calls, then press SELECT.
ECO
ANS ON
4. When the screen shows Delete all?, press SELECT to delete all
caller ID log entries. You hear a confirmation tone.
Caller ID log screen messages
Displays:
PRIVATE NAME
When:
The caller is blocking the name.
The caller is blocking the telephone number.
The caller is blocking the name and number.
This caller’s name is unavailable.
PRIVATE NUMBER
PRIVATE CALLER
UNKNOWN NAME
UNKNOWN NUMBER
UNKNOWN CALLER
This caller’s number is unavailable.
No information is available about this caller.
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42
Answering system settings
Answering system
Use the answering system menu of a cordless handset to turn
on or off the answering system or message alert tone, set up
the announcement message, activate the call screening, or
change the number of rings, remote access code or message
recording time.
Answering sys
ECO
ANS ON
Announcement
The telephone is preset with a greeting that answers calls with, “Hello. Please leave
a message after the tone.” You can use this preset announcement, or replace it
with your own.
Record your own announcement
You can record an announcement up to 90 seconds, but any announcement shorter
than two seconds will not be recorded.
1. Press MENU when the phone is not in use.
Annoucement
2. Press or to scroll to Answering sys, then
ECO
ANS ON
press SELECT.
3. Press SELECT again to select Announcement. The system
announces, “To play, press 2. To record, press 7.”
Play Del Rec
[2]
[3] [7]
4. Press 7 to record an announcement. The system announces,
ECO
ANS ON
“Record after the tone. Press 5 when you are done.”
5. After the tone, speak towards the microphone.
Recording
...
Stop
6. Press 5 when done. The handset returns to the
[5]
previous menu.
ECO
ANS ON
Play your announcement
1. Press MENU when the phone is not in use.
Play Del Rec
[2] [3] [7]
2. Press or to scroll to Answering sys, then
ECO
ANS ON
press SELECT.
3. Press SELECT again to choose Announcement. The
system announces, “To play, press 2. To record, press 7.”
4. Press 2 to play the current announcement.
Playing
...
Stop
[5]
ECO
ANS ON
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43
Answering system settings
Delete your announcement
1. Press MENU when the phone is not in use.
Play Del Rec
[2] [3] [7]
2. Press or to scroll to Answering sys, then
press SELECT.
ECO
ANS ON
3. Press SELECT again to choose Announcement. The
system announces, “To play, press 2. To record, press 7.”
Annc deleted
4. Press 3 or DELETE to delete your recorded
announcement. The handset displays Annc deleted.
You hear a confirmation tone.
ECO
ANS ON
When your announcement is deleted, calls are answered with the
preset announcement.
Answer on/off
The answering system must be turned on to answer and record messages. When
the answering system is turned on, ANS ON displays on the handset and the
telephone base.
1. Press MENU when the phone is not in use.
Answer on/off
2. Press or to scroll to Answering sys, then
press SELECT.
ECO
3. Press or to scroll to Answer on/off, then
press SELECT.
Answer: On
4. Press or to choose Answer: On or Answer: Off, then
press SELECT to confirm. You hear a confirmation tone.
ECO
Answer on/off
ECO
ANS ON
Base
ANS
ON
10:01AM
12/08
9
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44
Answering system settings
Call screening
Use this feature to choose whether incoming messages can be heard on while they
are being recorded.
Ans sys setup
1. Press MENU when the phone is not in use.
2. Press or to scroll to Answering sys, then
ECO
ANS ON
press SELECT.
3. Press or to scroll to Ans sys setup, then
Call screening
press SELECT.
4. Press SELECT to select Call screening.
ECO
ANS ON
5. Press or choose Screening: On or Screening: Off.
6. Press SELECT to save and you hear a confirmation tone.
Screening: On
ECO
ANS ON
Number of rings
You can choose two, three, four, five or six rings, or toll saver. With toll saver
selected, the answering system answers after two rings if you have new messages,
or after four rings when there are no new messages. This enables you to check for
new messages and avoid paying long distance charges when calling from out of
your local area.
1. Press MENU when the phone is not in use.
# of rings
2. Press or to scroll to Answering sys, then
ECO
press SELECT.
ANS ON
3. Press or to scroll to Ans sys setup, then
press SELECT.
3
4. Press or to scroll to # of rings, then press SELECT.
5. Press or to choose 6, 5, 4, 3, 2 or Toll saver.
6. Press SELECT to save and you hear a confirmation tone.
ECO
ANS ON
If you subscribe to voicemail service from your telephone service provider, see
Answering system and voicemail on page 48.
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45
Answering system settings
Remote access code
A two-digit security code is required to access the answering system remotely from
any touch-tone telephone. The preset code is 19. You can set the code from
00 to 99.
1. Press MENU when the phone is not in use.
Remote code
2. Press or to scroll to Answering sys, then
press SELECT.
ECO
ANS ON
3. Press or to scroll to Ans sys setup, then
press SELECT.
Remote code
4. Press or to scroll to Remote code, then press SELECT.
5. Use the dialing keys to enter a two-digit number.
-OR-
19
ECO
ANS ON
Press or to scroll to a desired two-digit number.
6. Press SELECT to save and you hear a confirmation tone.
Message alert tone
When the message alert tone is set to on, and there is at least one new message,
the telephone base beeps every 10 seconds. The message alert tone is preset to
off. There is no audible alert at the handset.
1. Press MENU when the phone is not in use.
Msg alert tone
2. Press or to scroll to Answering sys, then
press SELECT.
ECO
ANS ON
3. Press or to scroll to Ans sys setup, then
press SELECT.
Tone: Off
4. Press or to scroll to Msg alert tone, then
press SELECT.
ECO
ANS ON
5. Press or to choose Tone: On or Tone: Off.
6. Press SELECT to save and you hear a confirmation tone.
The answering system must be turned on for the message alert tone to
be functional.
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46
Answering system settings
Recording time
You can set the recording time limit for each incoming message. The recording time
is preset to three minutes.
1. Press MENU when the phone is not in use.
Recording time
2. Press or to scroll to Answering sys, then
ECO
ANS ON
press SELECT.
3. Press or to scroll to Ans sys setup, then
press SELECT.
3 minutes
4. Press or to scroll to Recording time, then
ECO
ANS ON
press SELECT.
5. Press or to choose 3 minutes, 2 minutes or 1 minute.
6. Press SELECT to save and you hear a confirmation tone.
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47
Answering system operation
Answering system and voicemail
Your telephone has separate indicators for two different types of voice messages:
those left on its built-in digital answering system and those left with your telephone
service provider’s voicemail (fees may apply). Your telephone’s built-in digital
answering system messages and voicemail messages are separate. Each alerts
you to new messages differently.
• If
on the telephone base flashes and XX new messages
1 new message
displays on the handset and the telephone base, there are
new messages in the built-in answering system. To listen to
the messages recorded on your digital answering system,
ECO
ANS ON
10:01AM
12/08
tap
on the telephone base. To listen to messages with a
handset, see To play messages on the handset on
page 51.
1 new message
• If
and New voicemail display on the handset and
the telephone base, your telephone service provider is
indicating that it has new voicemail for you. To listen to
your voicemail, press and hold 1/ on your handset or
NEW
ANS
ON
10:01AM
12/08
9
1
on the telephone base. See Voicemail number on
page 15 to set your voicemail number.
Some telephone service providers bundle or combine multiple services like
voicemail and call waiting, so you may not be aware that you have voicemail. To
check what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off your
answering system. To use your answering system rather than your voicemail
service, contact your telephone service provider to deactivate your voicemail service.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together by
setting your built-in answering system to answer before voicemail answers as
described below. To learn how to program your voicemail settings, contact your
telephone service provider. Then, if you are on a call, or if the answering system
is busy recording a message and you receive another call, the second caller can
leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six rings,
set your answering system to answer after four rings. Some voicemail providers
may program the delay before answering calls in seconds instead of rings. In this
case, allow six seconds per ring when determining the appropriate setting.
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48
Answering system operation
Message capacity
The answering system can record and store up to 59 messages. Each message
can be up to three minutes in length, depending on the recording time set (see
page 47). The total storage capacity for the announcement, messages and
memos is approximately 14 minutes. The actual recording time depends on
individual message characteristics. Messages remain available for replay until
you delete them.
New message indication
1 new message
The
light on the telephone base flashes and
ECO
ANS ON
XX new messages displays on the handset and telephone
base when there are new answering system messages.
10:01AM
12/08
If the message alert tone is turned on, the telephone base
beeps every 10 seconds when there are messages that
have not been reviewed.
1 new message
ANS
ON
10:01AM
12/08
9
Call screening
To screen a call at the telephone base:
If the answering system and call screening are on, the announcement and the
incoming message broadcast at the telephone base while the call is answered by
the answering system.
Options while a message is being recorded:
• Tap VOL- or VOL+ to adjust the call screening volume.
• Tap VOL- or VOL+ to temporarily turn on the call screening if the call screening
is set to off.
• Tap
to temporarily turn on or off the call screening.
To screen a call at the handset
If the answering system is on and recording a message, the handset shows
To screen call press [SELECT]. Press SELECT to screen the call on your handset.
The handset shows Screening...
Options while a message is being recorded:
• Press /VOLUME or /VOLUME to adjust the call screening volume.
• Press
to switch between the speakerphone and the handset earpiece.
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49
Answering system operation
Call intercept
If you want to talk to the caller whose message is being recorded, press or
on
the handset, or
on the telephone base.
Temporarily turn off the message alert tone
If the message alert tone is turned on (see page 46), the telephone base beeps
every 10 seconds when there are new or missed messages. Pressing any
telephone base key (except /FIND HANDSET) temporarily silences the message
alert tone.
The message alert tone resumes when you receive a new message.
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50
Answering system operation
Message playback
When playback begins, the total number of old or new messages is announced,
and it displays the number of old and new messages.
Before each message, you hear the day and time of the recording. If the date and
time are not set, you hear, “Time and date not set,” before playback.
After the last message, you hear, “End of messages.”
If the recording time is less than three minutes, you hear, “Less than three minutes
to record.”
If there are no recorded messages, the screen shows No message and you hear,
“You have no message.”
To play messages at the telephone base:
• Tap
when the phone is not in use.
Options during playback:
• Press VOL- or VOL+ to adjust the message playback volume.
• Press 2 to skip to the next message.
• Press 4 to repeat the message. Press 4 twice to listen to the
previous message.
• Press 3x to delete the playing message.
• Tap
to stop the playback.
To play messages on the handset:
1. Press MENU when the phone is not in use.
2. Press SELECT to choose Play messages.
Options during playback:
• Press /VOLUME or /VOLUME to adjust the message playback volume.
• Press 6 to skip to the next message.
• Press 4 to repeat the message. Press 4 twice to hear the previous message.
• Press 3 to delete the playing message.
• Press OFF to stop the playback.
• Press
to switch between the speakerphone and the handset earpiece.
Only one device can access the answering system at a time.
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51
Answering system operation
Delete all old messages
You can only delete old (reviewed) messages. You cannot delete new messages
until you review them. You cannot retrieve deleted messages.
1. Press MENU when the phone is not in use.
2. Press or to scroll to Answering sys. Press SELECT.
3. Press or to scroll to Delete all old, then press SELECT. The handset shows
Delete all msg?
4. Press SELECT again to confirm. The handset displays Deleting...
then No old messages and then returns to the previous menu. You hear a
confirmation tone.
Record, play and delete memos
Memos are your own recorded messages used as reminders for yourself or
others using the same answering system. You can record your own memos using
the handset. Play and delete them in the same way as incoming messages (see
Message playback on page 51).
To record a memo:
1. Press MENU when the phone is not in use.
2. Press or to scroll to Answering sys, then press SELECT.
3. Press or to scroll to Record memo, then press SELECT.
4. The system announces, “Record after the tone. Press 5 when you are done.”
After the tone, speak towards the microphone.
5. Press 5 to stop recording. The system announces, “Recorded.”
•
•
•
“Memory is full” is announced if you record a memo when the memory is full.
Each memo can be up to three minutes in length.
Memos shorter than two seconds are not recorded.
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52
Answering system operation
Remote access
A two-digit security code is required to access the answering system remotely from
any touch-tone telephone. The preset code is 19. See Remote access code on
page 46 to change it.
1. Dial your telephone number from any touch-tone telephone.
2. When the system plays your announcement, enter the two-digit security code.
3. You can enter one of the following remote commands.
Command
Description
Play all messages.
1
2
Play new messages.
Delete the current message (during playback).
Delete all old messages.
3
33
4
Repeat the current message (during playback).
Stop.
5
Hear a list of remote commands.
Skip to the next message (during playback).
Record a new announcement.
End the call.
*5
6
*7
8
Turn the answering system on or off.
0
4. Hang up or press 8 to end the call.
•
•
If you do not press any keys after you enter the remote access code, all new
messages play. If there are no new messages, all old messages play.
Once the new messages have played, the telephone announces the help menu
options. If you do not press any key within 20 seconds, the remote access call
automatically disconnects.
•
•
When the answering system is turned off, the telephone answers after 10 rings,
and announces, “Please enter your remote access code.”
When the answering system memory is full, the telephone announces,
“Memory is full. Enter the remote access code.”
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53
Appendix
Expand your telephone system
The cordless handset provided within your product package is already registered
as HANDSET 1.
This telephone system accommodates up to five handsets. You can add new
handsets (LS6005/LS6005-13/LS6005-15/LS6500-16/LS6005-17, purchased
separately) to your telephone base. Each new handset must be registered with the
telephone base before use. Additional handsets registered to the telephone system
are assigned numbers in the sequential order.
Add and register a handset
When first purchased, each expansion handset alternately shows To register HS...
and ...see manual. The new handset should be charged without interruption for
at least 30 minutes before registering it to the telephone base.
To register a handset:
1. At the bottom of the telephone base, press and hold /FIND HANDSET for about
four seconds until it shows Registering...
2. On the cordless handset, press
then it shows Registering... Both the
telephone base and cordless handset show Registered and you hear a beep
when the registration process completes. The registration process takes about
60 seconds to complete.
If registration fails, the handset displays Failed. Try the registration process again.
•
•
You cannot register a handset if any other system handset is in use.
If you have not set the date and time for the telephone system, the handset will
prompt you to set the date and time after it is registered to the base. To skip
setting, press CANCEL.
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54
Appendix
Deregister handsets
If you want to replace a handset, or reassign the designated handset number of
a registered handset, you must deregister all handsets that are registered to the
telephone base. Then register each handset individually.
To make deregistration easier, read all of the instructions on this page before
you begin.
To deregister all handsets:
1. Press and hold /FIND HANDSET on the telephone base for about 10 seconds
until the telephone base displays De-Register?
2. Immediately press /FIND HANDSET again. The telephone base displays
Please wait and you hear a confirmation tone.
3. All handsets alternately show To register HS... and ...see manual when the
deregistration process completes. The deregistration process takes about
10 seconds to complete.
To register the handset(s) to the telephone base again, follow the registration
instructions on the previous page.
•
•
You cannot deregister all handsets if any other system handset is in use.
If deregistration fails, you may need to reset the system and try again. To reset,
unplug the power from the telephone base and plug it back in.
•
Even if the battery is depleted, you can still deregister all handsets by following
the steps above. After the handset is charged for at least 10 minutes, the handset
alternately shows To register HS... and ...see manual.
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55
Appendix
Screen messages
There are no caller ID log entries.
Call log empty
Calling base
The handset is calling the telephone base (for intercom calls).
The handset is transferring an outside call to the telephone base.
The handset is calling another system handset.
A directory entry is deleted.
Calling HS X
Contact deleted
Directory empty
Directory full
There are no directory entries.
The directory is full. You cannot save any new entries unless you delete
some current entries.
You have just ended a call.
Ended
The handset fails to register to the telephone base.
Another system handset is calling (for intercom calls).
There is a call coming in.
Failed
HS X is calling
Incoming call
Intercom
The system device is on an intercom call.
The intercom call has just ended.
Intercom ended
Intercom to
You have started the intercom process, and need to enter the number of
the system deivce you wish to call.
A system device or another telephone on the same line is in use.
The handset battery needs to be recharged.
Line in use
Low battery
Microphone on
Muted
The mute function is turned off and the other party can hear you.
The microphone is off. The other party cannot hear you.
There are new voicemail messages from your telephone
service provider.
New voicemail
The handset in the telephone base or handset charger has no
battery installed.
No battery
There is no telephone line connection.
No line
Someone else is using the directory, caller ID log, or answering system.
The telephone number you have entered is already in the directory.
The telephone base has lost power, or the handset is out of range.
Not available
Number repeated
Out of range or
no pwr at base
The handset/telephone base is on a call.
Phone
The battery is very low. Put the handset in the telephone base for
recharging.
Put in charger
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56
Appendix
Screen messages
The quiet mode is off.
Quiet mode off
Quiet mode on
Rec mem full
The quiet mode is on.
The system recording time is full.
The ringer is off temporarily during an incoming call.
The ringer is turned off.
Ringer muted
Ringer off
Your selection has been saved.
The speakerphone is in use.
Saved
Speaker
You have transferred an outside call to another system device.
Transferred
Unable to call
The handset is out of range while on a call.
Failed phone call (the telephone line is in use).
Failed intercom or conference call (there are already two handsets
being used).
You tried to save a caller ID entry with no caller ID information.
There are new calls in the caller ID log.
Unable to save
XX missed calls
XX new messages
** Paging **
There are new messages in the answering system.
The telephone base is paging the handset.
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57
Appendix
Handset and telephone base indicators
Telephone base lights
On when the handset is charging in the telephone base.
CHARGE
On when the telephone base speakerphone is in use.
Flashes when there are new memos or messages in the
answering system.
Handset icons
The battery icon flashes when the battery is low and needs charging.
The battery icon animates when the battery is charging.
The battery icon becomes solid when the battery is fully charged.
There are new voicemail received from your telephone service provider.
The handset ringer is off.
The message number currently playing and the total number of new
messages recorded.
1/13
ANS ON
ECO
The answering system is turned on.
The ECO mode activates automatically to reduce power consumption when
the handset is within range from the telephone base.
NEW
The caller ID entry you are reviewing is new in the caller ID log.
Telephone base icons
There are new voicemail received from your telephone service provider.
NEW
The caller ID entry you are reviewing is new in the caller ID log.
The answering system is turned on.
ANS ON
The message number currently playing or the total number of
messages recorded.
9
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58
Appendix
Battery
It takes up to 11 hours for the battery to be fully charged. When it is fully charged,
you can expect the following performance:
Operation
Operating time
Up to seven hours
Up to three hours
Up to five days
While in handset use (talking*)
While in speakerphone mode (talking*)
While not in use (standby**)
* Operating times vary depending on your actual use and the age of the battery.
** Handset is not charging or in use.
The battery needs charging when:
•
•
•
•
A new battery is installed in the handset.
The handset beeps.
A battery is properly installed and the screen is blank.
Low battery or Put in charger displays on the handset screen.
CAUTION:
To reduce the risk of fire or injury, read and follow these instructions:
•
Use only the batteries provided or equivalent. To order a replacement, visit our website at
or dial 1 (800) 267-7377.
•
•
•
•
Do not dispose of the batteries in a fire. Check with local waste management codes for
special disposal instructions.
Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause
burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
Exercise care in handling batteries in order not to create a short circuit with
conductive materials.
Charge the batteries provided with or identified for use with this product only in
accordance with the instructions and limitations specified in this manual.
•
•
Observe proper polarity orientation between the battery and metallic contacts.
To prevent fire or shock hazard, do not expose this product to water or any type of moisture.
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59
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
My telephone doesn’t work at all.
• Make sure the power cord is securely plugged in.
• Make sure you plug the battery connector securely into the cordless handset.
• Make sure you plug the telephone line cord securely and firmly into the telephone
base and the telephone wall jack.
• Unplug the electrical power to the telephone base. Wait for approximately
15 seconds, then plug it back in. Allow up to one minute for the cordless handset
and telephone base to synchronize.
• Charge the battery in the cordless handset for up to 11 hours.
• If the battery is completely depleted, charge the handset for at least 30 minutes
before use (page 4).
• Reset the telephone base. Unplug the electrical power. Wait for approximately
15 seconds, then plug it back in. Allow up to one minute for the cordless handset
and telephone base to reset.
• You may need to purchase a new battery. Please refer to Handset battery
installation (page 3) and Handset battery charging (page 4).
• Disconnect the telephone base from the telephone wall jack and plug in a
working telephone. If the other telephone does not work, the problem is probably
in the wiring or telephone service. Contact your telephone service provider.
There is no dial tone.
• Try all the suggestions above.
• Move the cordless handset closer to the telephone base. You may have moved
out of range.
• If the previous suggestions do not work, disconnect the telephone base from the
telephone jack and connect to a different phone. If there is no dial tone on that
phone either, the problem is in your wiring or telephone service. Contact your
telephone service provider.
• Your line cord may be defective. Try installing a new line cord.
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60
Appendix
Troubleshooting
I cannot dial out.
• Try all the suggestions above.
• Make sure you have a dial tone before dialing. The cordless handset may take a
second or two to find the telephone base and produce a dial tone. This is normal.
Wait an extra second before dialing.
• Eliminate any background noise. Noise from a television, radio or other
appliances might cause the phone to not dial out properly. If you cannot eliminate
the background noise, first try muting the cordless handset before dialing, or
dialing from another room with less background noise.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
My cordless handset isn’t performing normally.
• Make sure you plug the power cord securely into the telephone base. Plug the
power adapter into a different, working electrical outlet without a wall switch.
• Move the cordless handset closer to the telephone base. You may have moved
out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then
plug it back in. Allow up to one minute for the cordless handset and telephone
base to reset.
• Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
Out of range or no pwr at base appears on my cordless handset.
• Ensure you plug the telephone base in properly and the power is on.
• Place the cordless handset closer to the telephone base for synchronization.
• Move the cordless handset closer to the telephone base. You may have moved
out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then
plug it back in. Allow up to one minute for the cordless handset and telephone
base to reset.
• Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
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61
Appendix
Troubleshooting
The battery does not charge in the handset, or the handset battery
does not accept charge.
• If the cordless handset is in the telephone base and the charge light is not on,
refer to The charge light is off (page 64).
• Charge the battery in the cordless handset for at least 11 hours. For optimum
daily performance, return the cordless handset to the telephone base when not
in use.
• If the battery is completely depleted, charge the handset for at least 30 minutes
before use (page 4).
• You may need to purchase a new battery. Please refer to Handset battery
installation (page 3) and Handset battery charging (page 4).
I get noise, static, or weak signals even when I’m near the
telephone base.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack (page 2). The filter prevents noise and
caller ID problems as a result of DSL interference. Contact your DSL service
provider for more information about DSL filters.
• You may be able to improve the performance of your cordless phone by installing
your new telephone base as far as possible from any other existing cordless
telephone system that may already be installed.
• Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical
outlet. You may experience decreased performance while the microwave oven
is operating.
• If you plug your phone in with a modem or a surge protector, plug the phone
(or modem/surge protector) into a different location. If this does not solve the
problem, relocate your phone or modem farther apart from one another, or use a
different surge protector.
• Relocate your phone to a higher location. The phone may have better reception
in a high area.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
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62
Appendix
Troubleshooting
I experience poor sound quality when using the handset
speakerphone.
• For increased sound quality while using the handset speakerphone, place the
handset on a flat surface with the dialing keys facing up.
I hear other calls while using my phone.
• Disconnect the telephone base from the telephone jack, and plug in a different
telephone. If you still hear other calls, call your telephone service provider.
The telephone does not ring when there is an incoming call.
• Make sure that the ringer is not off. Refer to Handset ringer volume and
Telephone base ringer volume on page 11 in this user’s manual.
• Make sure you plug in the telephone line cord securely into the telephone base
and the telephone jack. Make sure you plug in the power cord securely.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least 11 hours. For optimum
daily performance, return the cordless handset to the telephone base when not
in use.
• You may have too many extension phones on your telephone line to allow all of
them to ring simultaneously. Try unplugging some of the other phones.
• The layout of your home or office might be limiting the operating range. Try
moving the telephone base to another location, preferably to a higher location.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
• Test a working phone at the phone jack. If another phone has the same problem,
contact your telephone service provider (charges may apply).
• Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
• Remove and install the battery again. Place the cordless handset in the
telephone base or handset charger. Wait for the cordless handset to reestablish
its connection with the telephone base. Allow up to one minute for this to
take place.
• Your line cord may be defective. Try installing a new line cord.
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63
Appendix
Troubleshooting
My calls cut in and out while I’m using my cordless handset.
• Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical
outlet. You may experience decreased performance while the microwave oven
is operating.
• If you plug your phone in with a modem or surge protector, plug the phone
(or modem/surge protector) into a different location. If this does not solve the
problem, relocate your phone or modem farther apart from one another, or use
a different surge protector.
• Relocate your telephone base to a higher location. The phone may have better
reception when installed in a high area.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
The charge light is off.
• Make sure you plug the power and line cords in correctly and securely.
• Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to
one minute for the cordless handset and telephone base to reset.
• Clean the charging contacts on the cordless handset and telephone base each
month with a pencil eraser or cloth.
My caller ID isn’t working properly.
• Caller ID is a subscription service. You must subscribe to this service from your
telephone service provider for this feature to work on your phone.
• The caller must be calling from an area that supports caller ID.
• Both your and your caller’s telephone service providers must use caller ID
compatible equipment.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack (page 2). The filter prevents noise and
caller ID problems resulting from DSL interference. Contact your DSL service
provider for more information about DSL filters.
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64
Appendix
Troubleshooting
My telephone does not receive caller ID when on a call.
• Make sure you subscribe to caller ID with call waiting features from your telephone
service provider. Caller ID feature works only if both you and the caller are in
areas offering caller ID service, and if both telephone service providers use
compatible equipment.
The messages on the answering system are incomplete.
• If a caller leaves a very long message, part of it may be lost when the system
disconnects the call after the preset recording time.
• If the caller pauses for too long, the system stops recording and disconnects
the call.
• If memory on the answering system becomes full during a message, the system
stops recording and disconnects the call.
• If the caller’s voice is very soft, the system may stop recording and disconnect
the call.
The messages are very difficult to hear.
• Tap VOL+ on the telephone base, or press /VOLUME on the cordless handset
to increase the listening volume.
The answering system does not answer after the correct number
of rings.
• Make sure that the answering system is on. ANS ON should show on the
handset and the telephone base.
• If toll saver is activated, the number of rings changes to two when you have new
messages stored (page 45).
• If the memory is full or the system is off, the system will answer after 10 rings.
• In some cases, the answering system is affected by the ringing system used by
your telephone service provider.
• If you subscribe to voicemail service, change the number of rings so that your
answering system answers before your voicemail answers. To determine how
many rings activate your voicemail, contact your telephone service provider.
• If there is a fax machine connected to the same telephone line, try disconnecting
the fax machine. If that solves the problem, consult your fax machine
documentation for information on compatibility with answering systems.
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65
Appendix
Troubleshooting
The telephone does not respond to remote commands.
• Make sure to enter your remote access code correctly (page 53).
• Make sure you are calling from a touch-tone phone. When you dial a number,
you should hear tones. If you hear clicks, the phone is not a touch-tone
telephone and cannot activate the answering system.
• The answering system may not detect the remote access code while your
announcement is playing. Try waiting until the announcement is over before
entering the code.
• There may be interference on the phone line you are using. Press dialing
keys firmly.
The answering system does not record messages.
• Make sure the answering system is on. ANS ON should show on the handset and
the telephone base.
• Make sure the memory of the answering system is not full.
• If you subscribe to voicemail service, change the number of rings so that your
answering system answers before your voicemail answers. To determine how
many rings activate your voicemail, contact your telephone service provider.
• If there is a fax machine connected to the same telephone line, try disconnecting
the fax machine. If that solves the problem, consult your fax machine
documentation for information on compatibility with answering systems.
The system announces “Time and day not set.”
• You need to reset the system clock (page 13).
The outgoing announcement is not clear.
• When you record your announcement, make sure you speak in a normal tone of
voice, about nine inches from the handset or telephone base.
• Make sure there is no background noise (TV, music, etc.) while recording.
New voicemail and show and I don’t know why.
• Your telephone has both a built-in answering system and voicemail indication. If
New voicemail and
appear, then your telephone has received a signal from
your telephone service provider that you have a voicemail message waiting for
you to retrieve from them. Contact your telephone service provider for more
information on how to access your voicemail.
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66
Appendix
Troubleshooting
I cannot retrieve voicemail messages.
• Your telephone has both a built-in answering system and voicemail indication.
They are independent features and each alerts you to new messages differently.
If you subscribe to voicemail service from your telephone service provider,
contact your telephone service provider for more information on how to access
your voicemail.
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn’t work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your nontraditional
telephone service.
• Make sure to plug your USB telephone adapter into a dedicated USB port on
your computer. Do not plug into a multiple port USB hub (USB splitter) that is
not powered.
• In a few rare instances, the USB port on your computer may not have enough
power. In these instances, try using a USB hub with its own external power supply.
• If you are using a firewall, it may prevent access to your nontraditional telephone
service provider. Contact your service provider for more information.
I accidentally changed the LCD language to French or Spanish, and I
don’t know how to change it back to English.
• While the handset is in idle mode, press MENU and then enter 364
.
• While the handset is on a call, press MENU and then enter 364 . Then press
OFF to exit the menu.
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, do the following (in the
order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the cordless handset battery.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Install the battery again, and place the cordless handset in the telephone base.
6. Wait for the cordless handset to reestablish its connection with the telephone
base. Allow up to one minute for this to take place.
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67
Appendix
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use
a damp cloth for cleaning.
4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or
swimming pool, or in a wet basement or shower.
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
6. Slots and openings in the back or bottom of the telephone base and handset are provided for
ventilation. To protect them from overheating, these openings must not be blocked by placing the
product on a soft surface such as a bed, sofa or rug. This product should never be placed near or
over a radiator or heat register. This product should not be placed in any area where proper
ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the marking label.
If you are not sure of the type of power supply in your home or office, consult your dealer or local
power company.
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be
walked on.
9. Never push objects of any kind into this product through the slots in the telephone base or handset
because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any
kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized
service facility. Opening or removing parts of the telephone base or handset other than specified
access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can
cause electric shock when the product is subsequently used.
11. Do not overload wall outlets and extension cords.
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under
the following conditions:
• When the power supply cord or plug is damaged or frayed.
• If liquid has been spilled onto the product.
• If the product has been exposed to rain or water.
• If the product does not operate normally by following the operating instructions. Adjust only those
controls that are covered by the operation instructions. Improper adjustment of other controls
may result in damage and often requires extensive work by an authorized technician to restore
the product to normal operation.
• If the product has been dropped and the telephone base and/or handset has been damaged.
• If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of
electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain
circumstances, a spark may be created when the adapter is plugged into the power outlet, or
when the handset is replaced in its cradle. This is a common event associated with the closing of
any electrical circuit. The user should not plug the phone into a power outlet, and should not put a
charged handset into the cradle, if the phone is located in an environment containing concentrations
of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an
environment could create a fire or explosion. Such environments might include: medical use of
oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a
leak of natural gas; etc.
15. Only put the handset of your telephone next to your ear when it is in normal talk mode.
16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or
cabinet outlet.
SAVE THESE INSTRUCTIONS
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Appendix
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.
Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
•
•
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when
it is turned ON.
•
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using
wireless telephones.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain
distance - which can vary with the locations of the telephone base and handset, the weather, and the
layout of your home or office.
When the handset is out of range, the handset displays Out of range OR No pwr at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect
well when you press . Move closer to the telephone base, then press to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference. To
improve reception, move closer to the telephone base.
ECO mode
This power conserving technology reduces power consumption for optimal battery performance. The
ECO mode activates automatically whenever the handset is synchronized with the telephone base.
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69
Appendix
Maintenance
Taking care of your telephone
Your telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you
ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it
with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own
safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only
with a dry non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing
in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG
THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone
by the unplugged cords.
About cordless telephones
•
Privacy: The same features that make a cordless telephone convenient create some limitations.
Telephone calls are transmitted between the telephone base and the cordless handset by radio
waves, so there is a possibility that the cordless telephone conversations could be intercepted by
radio receiving equipment within range of the cordless handset. For this reason, you should not think
of cordless telephone conversations as being as private as those on corded telephones.
•
•
Electrical power: The telephone base of this cordless telephone must be connected to a working
electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made
from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is
interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to televisions and VCRs. To minimize or prevent such interference, do not place
the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR often reduces or
eliminates the interference.
•
•
Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with
conducting material such as rings, bracelets and keys. The battery or conductor may overheat and
cause harm. Observe proper polarity between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do
not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
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70
Appendix
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is
voluntarily participating in an industry program to collect and recycle these batteries at the end of their
useful lives, when taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries
into the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers
participating in the RBRC® program or at authorized VTech product service centers. Please call
1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your
area. VTech’s involvement in this program is part of its commitment to protecting our environment and
conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
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71
Appendix
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device
under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are
intended to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. Privacy of communications may
not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product.
This product has been tested and found to comply with the FCC criteria. The handset may be safely
held against the ear of the user. The telephone base shall be installed and used such that parts of the
user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches)
or more.
This Class B digital apparatus complies with Canadian ICES-003.
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72
Appendix
FCC, ACTA and IC regulations
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by
the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This
identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to
a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to
your telephone line and still have them ring when you are called. The REN for this product is encoded
as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3).
In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, contact
your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment
connected to your telephone line, ensure the connection of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment, consult your telephone
service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has
been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its
authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to notify you
before interrupting service. If advance notice is not practical, you will be notified as soon as possible.
You will be given the opportunity to correct the problem and the telephone service provider is required
to inform you of your right to file a complaint with the FCC. Your telephone service provider may make
changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of
this product. The telephone service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may cause
undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada
technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication of
the maximum number of devices allowed to be connected to a telephone interface. The termination on
an interface may consist of any combination of devices subject only to the requirement that the sum of
the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
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73
Appendix
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase
(“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”)
are free from defects in material and workmanship, pursuant to the following terms and conditions,
when installed and used normally and in accordance with the Product operating instructions. This
limited warranty extends only to the Consumer for Products purchased and used in the United States of
America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during
the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace at
VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use
new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a
new or refurbished Product of the same or similar design. We will retain defective parts, modules, or
equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech
will return the repaired or replacement Products to you in working condition. You should expect the
repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If
VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this
limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from
the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original
one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper
installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other than an
authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network
reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers
have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America
or Canada, or used for commercial or institutional purposes (including but not limited to Products
used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 on the next page); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of
systems outside the unit.
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74
Appendix
Limited warranty
How do you get warranty service?
To obtain warranty service in the United States of America, please visit our website at
dial 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls
and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport of the
Product(s) to the service location. VTech will return repaired or replaced Product under this limited
warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage
or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of
purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you
authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and
return shipping costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location
along with a description of the malfunction or difficulty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product
model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all
other written or oral communications related to this Product. VTech provides no other warranties for
this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product.
There are no other express warranties. No one is authorized to make modifications to this limited
warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other
rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability
(an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of
purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so
the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special,
incidental, consequential, or similar damages (including, but not limited to lost profits or revenue,
inability to use the Product or other associated equipment, the cost of substitute equipment, and
claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
Please retain your original sales receipt as proof of purchase.
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75
Appendix
Technical specifications
Frequency control
Transmit frequency
Crystal controlled PLL synthesizer
Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary
according to environmental conditions at the time of use.
Power requirements
Memory
Handset: 2.4V Ni-MH battery
Telephone base: 6V DC @ 400mA
Directory: 50 memory locations; up to 30 digits and 15 characters
Caller ID log: 50 memory locations; up to 24 digits and 15 characters
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76
Index
A
I
Announcement 43
Icons 58
Installation 2
J
B
K
C
L
Charging 4
Language 14
Lights 58
M
Maintenance 70
Memo 52
Clock 13
Menu 10
D
Mute 21
N
O
P
E
Precautions for users of implanted cardiac
pacemakers 69
Predial 19
F
Q
Flash 21
R
Redial 24
H
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77
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
VTech is the registered trademark of VTech Holdings Limited.
Copyright © 2012 for VTECH TELECOMMUNICATIONS LTD.
All rights reserved. Version 1 09/12.
91-006037-010-100
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